2012.2 ENG OWNERS MANUAL HESC web
Contents
1. SASINTOL Human Electro Synergy Components FIESC French German English Spanish Dutch SR SUNTOUR OWNERS MANUAL HESC components Table Of Contents Quick Start Guide 2 Information Modes 16 1 How do turn the Hovv to reset the trip distance 17 system on 2 Hovv to reset the trip time 2 Support modes 2 total time a da yarad lsa 17 Factors that influence the Hovv to reset the maximum cruising range 2 Pe B l 17 3 VVhat information does the Display Indication s 17 YEON YOU 3 Speed 17 Information mode 3 Total Distance 18 4 How do 1 remove the Trip Distance 18 display 3 Trip Time Total Timel 19 5 How do charge the Max Speed 19 4 Average Speed 20 6 How to reset trip distance 5 Motor status 20 7 Error Code 05 E05 5 Remaining capacity fuel gauge 21 Important Safety Information 6 Battery General information 22 Before Each Ride l 7 Always keep in mind 24 Fo2. SR SUNTOUR EUROPE SR SUNTOUR EUROPE GMBH Am Marschallfeld 6a 83626 Valley Germany Tel 49 8024 473990 Fax 4 49 8024 4730984 email service srsuntoureurope com SR SUNTOUR NORTH AMERICA SR SUNTOUR NORTH AMERICA INC 14511 NE 10th Avenue Unit E Vancouver Washington 98685 USA Tel 1 360 737 6450 email service srsuntourna com
3. cruising range The points stated below can influence the cruising range b Driver characteristics amp driver concentration b State of maintenance b Topography ori SINTOUR SR SUNTOUR OWNERS MANUAL HESC components b Average speed vs variation of speed b Traffic conditions b Type and condition of tires amp tire pressure b Driver weight b Direction of wind amp wind speed b Battery temperature while charging the lower the better b Battery operating temperature while not in use the higher the better b Ambient temperature while driving the higher the better b Battery age the newer the better amp battery charge cycle b Battery state of charge b Battery storage cold and dry storage is recommended 3 What information does the system offer you Information mode Information about total kilometers trip distance travel time maximum speed and average speed is displayed in succession when you push the info I button 4 How do I remove the display unit 5 How dol charge the battery Both battery types shown below can be charged in the installed position and don t need to be disassembled For more information about charging the battery please read the chapter on charging the battery Upright standing battery type rear seat tube kr aiti battery is not getting k an TT charged please check all connections battery is getting charge
4. of the skin may result Do not cover the charger or place objects on it Place the charger firmly on a flat surface Using the charger upside down or stretching the ori SLVTOU SR SUNTOUR OWNERS MANUAL HESC components cord tight may result in malfunction fire or electric shock Be sure to insert the Power Source Plug fully into a wall socket Do not touch the Power Source Plug with wet hands Keep the Power Source Plug clean and free of dust clean regularly To remove the Power Source Plug from a socket do not pull the cable pull the plug vY YV Y Y Y Do not rotate the pedals when charging the battery whilst it is mounted on the bicycle The cord may twist around the pedal or the crank and damage the cable and or plug In extreme conditions it may cause an electric shock or fire Use only a power source rated at 100 240 volts AC Do not use damaged components consult your authorised SR SUNTOUR Dealer imme diately b Ifthe supply Cord is damaged it must be replaced by the Manufacture or its service agent or a similarly qualified person in order to avoid a hazard Battery Charging upright type battery To charge your battery please follow the steps stated below Before you start charging your battery we would like to make you aware of some factors which might influence charging process and range of your battery Temperature of Battery while charging lower better Operating Temperatur
5. one of the following test criteria can t be passed Riding your bike without eliminating any defect or carrying out the neces sary adjustments can result into an accident fatal injury or even death b Do you notice any cracks dents bent or b Can you notice any oil leaking out your tarnished parts at your suspension fork fork Also check out hidden areas like or any other part of your bicycle If so the bottom side of your fork crown If please consult a trained and qualified so please consult a trained and qualified bicycle mechanic to check your fork or bicycle mechanic to check your fork or bike bike ori SLVTOU SR SUNTOUR OWNERS MANUAL gt Compress your fork with your body weight If it feels too soft relating to the proper pressure to achieve an accurate SAG inflate it until you have reached the required value Please also refer to chap ter SETTING SAG Make sure your brakes are properly in stalled adiusted and work appropriate This also applies to every other part of your bike like handlebars pedals crank arms seat post saddle etc Also refer to the owner s manuals provided by all other component manufacturers Make sure your wheels are centered per fectly in order to avoid any contact with your suspension fork or brake system 5 components If you are using a quick release system to fasten your wheel set make sure that alllevers and nuts are adjusted properly In case you are us
6. the current assist power according to the chosen mode The motor status will not be indicated beyond a speed of 26km h b T 52 km h ECO st s L Total km JW Total time D kmiln im 2 m Z WD h Total km J Total tine D kmi SR SUNTOUR OWNERS MANUAL HESC components Remaining capacity fuel gauge Please note that the indication of the remaining capacity of the battery is getting update while the motor is inactive The indication of the remaining capacity of the battery will provide you with precise informa tion regarding the remaining power However this indication might get influenced by various different outside factors To avoid any problems please immediately recharge your battery after the indication starts blinking When the main switch is turned on the battery fuel gauge shows up The remaining battery capacity is is represented by illustration as follows ii Remaining capacity 75 50 Remaining capacity 100 75 S 8 x dl nun 9988 08 n n Wheel MAX SPD km h F c CD 9880 00 Te z Wheel MAX SPD
7. the distance you are able to ride does vary from the information given in this manual your batteries life may have come to an end In this case please contact your local SR Suntour HESC dealer for further investigations Long term storage If you are not going to use your battery for a long term period there are some points to follow Otherwise your battery might get damaged which will affect the batteries life e Remove the battery from the bike to avoid natural discharging Do not store the battery fully charged approx 40 is recommended Recommended storage temperature 20 C to 35 4 F to 95 F As a battery discharges during a certain periode of time we recommend to recharge the battery every 3 month up to 40 of full capacity e Only store battery in a dark room ori SINTOUR upright type battery located behind seat tube flat type battery integrated into rear carrier 24 SR SUNTOUR OWNERS MANUAL HESC components Always keep in mind Recharge the battery before each journey always recharge if it hasn t been used for at least one month Li ion batteries cannot be charged at temperatures over 59 C 138 F or under 2 C 28 F Do not recharge your battery in direct sunlight or within a very hot environment Avoid any contact with water or moisture when recharging your battery If a plug or socket does get wet dry it thoroughly before proceeding Be sure to keep pets
8. CHECK D empty uyuruvuvuu ul Your flat type battery provides you vvith 3 dif ferent indications 1 Remaining capacity press button for 1sec Provides you vvith information about the re maining capacity of your battery Remaining Capacity LED Indicator Remaining capacity 996600 ee000 se no light light blinking 2 Absolute capacity Gives information about the total absolute ca pacity of your battery It can also be seen as a indicationtor of battery life 1 Push button for 1 sec remaining capacity mode shows up 2 Release button for 1 sec 3 Press button for at least 10 sec SR SUNTOUR OWNERS MANUAL Absolute Capacity LED Indicator Absolute capacity QO O 79 6006 69 6070 9900 mam O nolight light blinking 3 Charge count Provides information about how many times your battery has been charged 1 charge counts if the battery is getting charged with more than 10 1 Push button for 1 sec remaining capacity mode shows up HESC components 2 Release button for 1 sec 3 Press button for at least 10 sec absolute capadty mode shovvs up 4 Release button for 1 sec 5 Press button for at least 10 sec Charge Count 150 199 250 299 E A JOIO 300 349 350 399 0 009o 400 449 450 499 O nolight light blinking 31 HESC components EMRS Your SR Suntour HESC ebik
9. R OWNERS MANUAL HESC components How to disassemble the front wheel To remove the front vvheel off your bike please follovv the steps indicated belovv VVARNING I Remove the battery from the bike before opening any cable connection and before removing the front wheel 1 Remove the cable guide by using a 4mm Allen key 3 Unfasten the nuts using a 19mm flat wrench N How to assemble front wheel 1 Reinstall the washer to secure the axle SR SUNTOUR OWNERS MANUAL HESC components 3 Re connect the cord 4 Reassemble the cable guide by using a 4mm Allen key Tighten screvvs vvith 1 Nm 36 SR SUNTOUR OWNERS MANUAL HESC components Limited Warranty SR SUNTOUR warrants its pedelec drive unit to be free from defects in material and workmanship under normal use for a period of two years from the date of original purchase Excluded from this warranty is the Li lon Battery The battery warranty is 1 year This warranty is made by SR SUNTOUR Inc only with the original purchaser and is not transferable to any third party Lodging a claim under this warranty must be made through the dealer where the bicycle equipped with the drive unit was purchased To prove the original purchase the original retail invoice has to be provided LOCAL LAW This warranty gives you specific legal rights According to the state USA or province Canada or any other country you are living in you may have other rights than ex plai
10. RS MANUAL HESC components Hovv to remove the display To remove the display off the docking station carry out the steps like indicated above To install the display onto the docking station slide the display onto the docking station p y H a sa m TY i 2 4 a ik j n n ad 8 i L 22 Sr To protect the pins of your docking station against moisture and dirt it is is equipped with a cover which can be slid over the pins Always cover the pins after you take off the display Always close the cover after removing the display Do never expose the pins to any kind of metal like tools coins or hairpins This could result into a short circuit and might cause permanent damage As a result of this massive heat might build up this could result into a burning of the display unit More over you might expose yourself to an electric shock 3 ori SLVTOU SR SUNTOUR OWNERS MANUAL HESC components Hovv to operate the display user interface General information The user interface display is located on the handlebar VVhen the system is svvitched on by using the on off switch you can choose among the options below Battery capacity e Motor status Speed e Assist mode e Total distance Trip distance Trip time Max speed Average speed The system will switch off automatically after 10 minutes of inactivity During
11. and small children away from the area where you are recharging If you notice a strange smell or smoke switch off the Power Socket instantly Take your battery and charger to your authorized dealer for service or replacement Do not recharge the battery continuously for more than 24 hours This could seriously reduce the life of the battery Keep the area where the battery is charged well ventilated Keep it free from litter and anything combustible to avoid fire from sparks or overheating Use only genuine SRSUNTOUR Batteries and Chargers with your bike anything else invali dates your warranty and may cause irreparable harm Do not throw the battery into a fire Do not charge the battery with other chargers then the one which has been delivered with your ebike pedelec Never try to charge other batteries with the delivered charger Do not disassemble or modify the battery or charger Do not connect positive and negative terminals by using metallic objects be especially careful when inserting any key to ensure that it is not accidentally inserted into the charger socket on any battery Do not submerge the battery or charger Soaking either in water may cause irreparable damage Always make sure that all electronic contacts are free of moisture grease oil or any other kind of fulid Do not subject the battery or charger to shocks e g by dropping Do not touch the charger with your skin for long periods during charging Burning
12. cates the maximal ever ridden speed Display range 0 0 60 0km h Display accuracy 0 1km h The trip distance can be reset please refer to How to reset the maximum speed III o x LUT gi gQ T TTT T TOOT INO AS l ECO sto Am AO Total km 8886 02 Total time Wheel MAX SPD 6 km h Z 5 gt W Total time PD kmih HESC components SRSUNTOUR OWNERS MANUAL Average Speed The average speed indicates the average ridden speed and is calculted through the following formular trip distance trip time Please note If the trip time is 0 the average speed cannot be displayed Display accuracy 0 1km h LUT III 223 2 x ES km h G 2020 2 t Total km Total time Wheel MAX SPD km h L L 11 2 C C C TT NO AS l ECO STD Z gt D Total km O Total time Wheel MAX SPD km h Motor status The motor status indicates
13. ccuracy 0 1km Trip Distance The trip distance is counting when the system is activated and the front wheel is turning Display range 0 0 999 9km Display accuracy 0 1km The trip distance can be reset please refer to Hovv to reset the trip distance III Q oS 2 H 223 lt gt 0011 Cs ECO st Too NO AS l ECO H 7 5 gt op gt 090 06 tater Wheel MAX SPD km h OODD AH 1 E MLO Toia Wheel MAX SPD a HESC components SRSUNTOUR OWNERS MANUAL Trip Time Total Time The trip time total time is recorded vvhen the system is turned on and the vvheel is running Display range 00 00 99 59 hh mm 1 unit 1 minute The trip distance can be reset please refer to Hovv to reset the trip time LOT o 38 AHT L L 1 No AS Eco BBB 8 rotaie Wheel MAX SPD km h D 6 km h Max Speed The max speed indi
14. charger Using a different charger can result in malfunction and reduced lifecycle of the battery b Charge the Li ion battery indoors at a temperature between 0 C to 40 C 32 F 104 F The Li ion battery charger cannot charge a battery with a temperature above 60 C or less than 3 C gt If you notice a strange smell or smoke un plug the charger immediately from the power socket and disconnect the battery from the charger Take your battery and charger to your authorized dealer for service or replacement b Disconnect the charger when the battery is fully charged b Use only genuine SR SUNTOUR parts The use of non designated aftermarket accessories replacement and spare parts voids the warranty of the electric bike drive unit and might cause failure to the system ori SLVTOU SR SUNTOUR OWNERS MANUAL HESC components b Do not disassemble or modify any of the parts of the drive unit The warranty will be void in case of any modification b SR Suntour electric bike units are designed for the usage on single seated bicycles for regular and common use on regular city and trekking bikes The intended use of the drive unit is accordingly b This instruction sheet contains important information about the correct installation service and maintenance of your drive unit Nevertheless please be informed that special knowl edge and tools are essential to install service and maintain SR SUNTOUR drive units for electric bicy
15. cles Common mechanical knowledge may not be sufficient to repair service or maintain the devices Therefore we strongly recommend getting your system serviced and or maintained by a trained and qualified bicycle mechanic Improper installation service or maintenance can result in failure of the product accident injury or even death b Always be equipped with proper safety gear This includes a properly fitted and fastened helmet Make sure your equipment is in flawless condition b Make sure to learn about the electric power assistance the changed bicycle behaviour and handling of your bike Learn how to ride and train your skills Know your limits and never ride beyond those b The torque sensor of your HESC system even detects slight pressure on the pedal If the torque sensor detects and pressure on the pedal it will give the motor the instruction to start running Therefore you should always slightly pull your front brake lever towards the handlebar while standing waiting e g in front of a traffic light with your foot placed on the pedal You brake lever is equipped with a cut of sensor which will avoid the motor to Start running unexpectedly b Never lock your front wheel while the system is active as the motor might get damaged Besides this it could result into a short circuit which might set the system on fire b Always make sure to fold center stand while moving the bike backwards Before Each Ride Do not ride your bike if
16. d battery is fully charged 1 Open the cover of the charging socket 2 Connect the battery with the battery charger 3 Connect the battery to the power supply Next turn on the battery charger The status indicator should light up red if not check the connection Flat battery type carrier 69 Battery is charging Battery is fully charged Battery isn t charg ing please check all connections Q Error re connect 1 Open the cover of the charging socket Error with battery charger re connect Above charging Next turn on the battery charger temperature 2 Connect the battery with the battery charger 3 Connect the battery to the power supply The status indicator should light up red if not check the connection SR SUNTOUR OWNERS MANUAL HESC components 6 How to reset the trip distance 1 Change the display to trip distance 2 First press the mode button and then the info button Afterwards release the buttons but tons are not allowed to remain pressed down Please note When resetting the trip distance the travel time will also automatically be reset In order to reset the maximum speed change the display to max speed and do as stated in the instructions above 7 Error Code 05 E05 Error report 05 should be interpreted as a security measure and protects the system from over loading Your system is equi
17. e Before each ride especially during dawn and darkness please always check the proper function of your light system jonm SR SUNTOUR OWNERS MANUAL HESC components Push up support svvitch Your HESC equiped ebike Pedelec features a so called oush up support switch which helps you starting up on gradients while waiting in front of the traffic lights etc The push up knob supports you until 4 5km h beyond this is will be cut off automatically Please note When using the push up support switch always hold your handelbar with both hands How to change the Assist Mode The user can choose the ratio of assistance depending on his personal wish by pressing the Mode button M on the user interface He can use between 4 different modes No assistance ECO Mode Standard Mode and High Power Mode The percentage of assist power varies from 50 ECO Mode 100 Standard Mode and 150 High Power Mode Aw Aw Aw 15s Eco 65 C1 Aw Operating Range Assist Mode cruising range 6 km 48km 0 40km ori SLVTOU 15 SR SUNTOUR OWNERS MANUAL HESC components Range influencing Factors The riding distance might vary as it is influenced by the follovving factors V Y Y Y Y YYYV Operating Temperature of Battery when not in use higher better Ambient Temperature while riding higher better Battery Age newer better amp Batt
18. e of Battery when not in use higher better Ambient Temperature while riding higher better Battery Age newer better amp Battery charge cycles number of time charged Battery Condition state of charge Battery Storage Cool dry place recommended Driver ability amp Driver concentration inadvertently braking with the throttle open Condition repair state a well serviced SR SUNTOUR improves range Topography Speed Average Speed Variability Traffic conditions including vehicles pedestrians and cyclists traffic lights etc Tire condition amp Tire Pressure Weight of rider Wind direction amp Wind speed V Y VY Y Y Y Y Y VV VY ori SLVTOU 25 Your bike is delivered together with a charger Please only use this charger don t try to com bine with other devices Please note The battery needs an initial full charge before the first use of the bike and after To charge the battery please follow these steps 1 Switch off the system by pressing the MODE button il ii a 9 LU L knh oxa css a tein cme Wheel MAX SPD km h 0110 fe 2 Unplug the battery from its docking sta tion Please note You can also charge the battery if it is plugged onto the docking station while mounted onto the bi
19. e pedelec system is equipped with an automatic error message report system EMRS This system has been developed to provide you with immediate and effective feedback in case your system detected a major problem This system has to be seen as first aid help tool please always visit your local dealer if any error messages show up SR SUNTOUR OWNERS MANUAL Error Codes Hil 1 A Km sTD H L L L B L J L L C L LI ECO NO AS 1 Total km WU Total time PD kmiln Tn EL idil gt Maintenance and cleaning Cleaning If your bike or any component of the electric bike unit is dirty be sure to remove the battery before cleaning the bike Clean it with a soft damp cloth and neutral cleaner or a solution of dishwasing detergent and water Never use a high pressure cleaner Never bring the battery into direct contact with water If the battery needs to get cleaned use a moistly sponge or similar to clean it Never use industrial solvents or aggresive chemicals for cleaning Before inserting the battery make sure to dry the contacts of the lower battery holder and bat tery WARNING When the battery gets in contact with more water than it gets during common rain or snowfall there is a danger of explosion ori SLVTOU 32 SR SUNTOU
20. ery charge cycles number of time charged Battery Condition state of charge Battery Storage Cool dry place recommended Driver ability amp Driver concentration Condition repair state Topography Speed Average Speed Variability Traffic conditions Tire style Tire condition amp Tire Pressure Weight of rider Wind direction amp Wind speed How to change the Information Modes The ride information total distance trip distance trip time maximum speed and average speed are shown one after another when pressing the Information Button Se 2 2D d o total Br trip trip distance distance time m average a speed n SR SUNTOUR OWNERS MANUAL HESC components How to reset the trip distance 1 Switch to trip distance 2 Press the Mode button that followed press the Info button Afterwards release both buttons the buttons should not remain pressed How to reset the trip time total time 1 Switch to trip time 2 Press the Mode button that followed press the Info button Afterwards release both buttons the buttons should not remain pressed How to reset the maximum speed 1 Switch to maximum speed 2 Press the Mode button that followed press the Info button Afterwards release both buttons the buttons should not remain pressed Display Indications Speed The speed is shown in kilometres per
21. es L 7100 222 Eco SD 9996 88 Le Wheel MAX SPD km h Remaining capacity 25 10 Remaining capacity 50 25 my a a i ual m g GE 9999 z Wheel MAX SPD km h 1 hu x Remaining capacity Remaining capacity 10 0 nL u E El kmn Gas G2 e C 8889 98 Tai tma Wheel MAX SPD kmi Ei 11 km ag 77 el MAX SPD bs mi 4 O a 0 E 1 nu he 21 SR SUNTOUR OWNERS MANUAL HESC components 22 Battery General information Our HESC system is equipped with a Li ION type battery There are two possible types of batteries your bike is being delivered with 1 Upright type battery which is located behind the seat tube of your bike 2 flat type battery which is located within the rear carrier of your bike Li ION batteries are very user friendly however to assure a long battery life there are some points to adhered to Maximum Range e Charge the battery at room temperature C to 40 C 32 F to 104 F e Discharge the battery as much as possible before recharging it e Chose a lower gear while uphill riding e Always make sure your tires are inflated with the prober value Battery Life e Min 300 500 charging cycles e If battery indication gives information that the battery is fully charged but
22. her devices Please note The battery needs an initial full charge before the first use of the bike and after To charge the battery please follow these steps 1 Switch off the system by pressing the MODE button 8 x 4 T SN ob x o ley L kah DLLD ame Wheel MAX SPD km h 2 Take the battery out of the rear carrier For more detailed information please refer to your rear carrier manufacturers manual every use regardless of the remaining capacity of the battery The battery doesn t need to be empty before charging it One full charge takes up to 5hours depending on the condition of battery 3 Open the cover which protects the socket it is located at the left end of the battery Please note You can also charge the battery if it is plugged onto the docking station while mounted onto the bike 4 Plug the charger cable in 5 Plug charger into power outlet 6 Status LED should now shine red Charging status battery is getting charged battery is fully charged battery is not getting charged please check all connections failure battery unplug and try again failure chager unplug and try again out of operating temperature range Battery indication CAPAC TY
23. hour o 92 T AE 1 lam kmn ECO sto mi L H T 7 R x L lkmh sm H Total km Total time D kmh L I L C C m o Total km o Total time PD km h O D gt n SIK Display speed range 0 0 60 0km h 28inch Display accuracy 0 1km h The system needs approx 2 5seconds to recognize the speed of the wheel ori SLVTOU HESC components SRSUNTOUR OWNERS MANUAL Total Distance The total distance is counted vvhen the system is activated and is displayed in kilometres l U L 2 ol g L i kmh AS eco DJ Hl 268 0 7 ECO sto x Wheel MAX SPD km h lt gt L L L C C O C lt gt Tr Wheel MAX SPD lum Numerical values will get stored on the non volatile memory Value can not be reset manually Display range 0 0 9999 9km Display a
24. ing a through axle sys tem make sure that all fixing bolts are tightened with the appropriate torque values Check the cable length and routing of your components Make sure they do not interfere your steering actions If you are using reflectors for on road cycling make sure they are clean and properly installed Bounce your bike slightly on the ground while looking and listening for anything which might be loose Foreword Dear customer congratulations on your new electric bicycle purchase The bike is equipped with the SR SUNTOUR SRS pedelec drive unit with a rechargeable Lithium lon battery a display and user interface a torque sensor a controller and a brushless front hub motor To make your ride smooth safe and fun please take some time to read this manual carefully It contains information on the proper care of the drive unit of your electric bicycle and advice on how to achieve the bikes and batteries full lifespan In case of any enquiries not covered by this manual please contact your local dealer Enjoy the ride What is a Pedelec It is legally considered a conventional bicycle where the rider is enjoying some electrical power assistance based on the human power brought up by the rider Just ride like ona conventional bike the system will add some extra power It feels like having tailwind ora continuous descending ride In European Countries the assistance is legally limited to 250W nominal po
25. ke every use regardless of the remaining capacity of the battery The battery doesn t need to be empty before charging it One full charge takes up to 4 0 4 5hours de pending on the condition of battery 3 Open the cover which protects the socket 4 Plug the charger cable in SR SUNTOUR OWNERS MANUAL 6 Plug charger into power outlet 7 The status indication should now shine red ready for use b 8 During the charging process the status indication will turn to orange xx 1 7 2 HESC components Charging status battery is not getting charged please check all connections battery is getting charged battery is fully charged Battery indication Li ion INTELLIGENT BATTERY SYSTEM Your upright type battery provides you with 3 different indications 1 Remaining capacity press button for 1sec Provides you with information about the re maining capacity of your battery LED Indicator Remaining capacity 25 1 OOOO 10 0 0000 nolight light blinking 27 28 SR SUNTOUR OWNERS MANUAL 2 Absolute capacity press button for 3 sec Gives information about the total absolute ca pacity of your battery It can also be seen as a indicator of battery life LED Indicator Absolute capacity 0 80 E JOIO 79 70 0000 OOOO nolight light blinking HESC compo
26. ned within these warranty regulations These regulations shall be insofar adapted to the local law to be consistent with such law LIMITATION OF WARRANTY This limited warranty does not apply to any defect of the component caused by im proper installation disassembling and re assembling intentional breakage alterations or modification to the component any unreasonable use or abuse of the product or any use for which this product was not intended for accidents crashes improper maintenance repairs improperly performed The obligation of this Limited Warranty is restricted to repairs and replacements of the components or any parts of it in which there is a defect in materials or workman ship within a period of two years SR SUNTOUR makes no express or implied warranties of fitness or merchantability of any kind except as set forth above Under no circumstances will SR SUNTOUR be liable for incidental or consequential damages Damages which are caused by the use of other manufacturer s replacements parts or damages which are caused by the use of parts that are not compatible or suitable to SR SUNTOUR drive units are not covered by this warranty This warranty does not apply to normal wear and tear 37 www srsuntour cycling com SR SUNTOUR HEADQUARTER SR SUNTOUR INC 7 Hsing Yeh Rd Fu Hsing Industrial Zone Chang Hua Taiwan R O C Tel 886 4 769115 Fax 8864 7694028 email orders srsuntour com tw
27. nents 3 Charge count press button for 6 sec Provides information about how many times your battery has been charged 1 charge counts if the battery is getting charged with more than 10 LED Indicator Charge count OOQ 350 0 O nolight light blinking Battery Charging flat type battery To charge your battery please follow the steps stated below Before you start charging you battery we would like to make you aware of some factors which might influence charging process and range of your battery Topography Speed Average Speed Variability Tire condition amp Tire Pressure Weight of rider Wind direction amp Wind speed YY V Y Y Y YY Y YYY Temperature of Battery while charging lower better Operating Temperature of Battery when not in use higher better Ambient Temperature while riding higher better Battery Age newer better amp Battery charge cycles number of time charged Battery Condition state of charge amp Battery Recovery Time how soon after last journey Battery Storage Cool dry place recommended Driver ability amp Driver concentration inadvertently braking with the throttle open Condition repair state a well serviced SR SUNTOUR improves range Traffic conditions including vehicles pedestrians and cyclists traffic lights etc ori SLVTOU Your bike is delivered together with a charger Please only use this charger don t try to com bine with ot
28. pped with a torque sensor After pressing the pedal the sensor measures the force used and sends the measurement to the controller In order to offer you a balanced and natural ride the sensor is very finely adjusted There are several points to keep in mind so that problem free operation may be ensured Turn on the system before placing your foot on the pedal If you depress the pedal before turning on the system the controller may interpret this as a system overload and report this as error 05 Solution Turn off the system and release the pedal Afterwards turn the system back on remove your foot from the pedal If error 05 still appears contact your retailer During driving operation The front brake lever is equipped with a disruption sensor When you pull the brake lever a signal is sent to the controller The controller subsequently disrupts the current supply to the motor and tells the torque sensor that no measurements are necessary In order to avoid an error 05 you should always make sure to pull the front brake lever i e while waiting at a red light This way the system always knows that no assistance is necessary at that moment ori SLVTOU SR SUNTOUR OWNERS MANUAL HESC components Important Safety Information WARNING Failure to comply with the given warnings and instructions may cause damage to the product injuries or even death to the rider and user b Be sure to read thi
29. revvord 8 Battery Charging upright type Drive Unit Components 10 PbaftetV m eroin aeni 25 Display User Interface 11 Charging S TU eee 27 How to remove the display 12 Battery indication 27 Hovv to operate the display user Battery Charging flat type bat 13 5 ce 28 General information 13 Charging status 30 How to switch ON OFF 14 Battery indication 30 Headlamp control q4 Error Codes 32 Push up support switch 15 Maintenance and cleaning 32 How to change the Cleaninq 32 Assist Mode 15 Hovv to dissamble the front Operating Range 15 VOL ann 33 Range Influencing Factors 16 Hovv to assemble front vvheel 35 Hovv to change the Limited VVarranty 37 ori SLVTOU SR SUNTOUR OWNERS MANUAL HESC components Quick Start Guide 1 How do I turn the system on Press the modus M key for about 2 seconds The system turns on and shows you all of the important information about the current status 2 Support modes Support mode Dm gam ok DEN Oe OF 42 Goo G2 Cu 222 Factors that influence the
30. s manual carefully before using your electric bicycle Inappropriate usage of your electric bicycle may cause damage to the product serious injuries or even death to the rider b Do not use damaged components consult your authorised SR SUNTOUR dealer imme diately b The battery of the electric bicycle contains chemicals which can be dangerous when used improperly warnings included in this manual must be followed in order to reduce the possibility of dangerous situations resulting in injuries or possible death Never try to open any SR SUNTOUR device of the electric bicycle especially not the battery Opening any SR SUNTOUR battery implies the risk of getting seriously injured b Do not let the battery come into contact with water or any other liquid other than rain or snowfall The guarantee will be void if the battery gets in contact with water Whenever the battery gets in contact with liquid immediately disconnect it to prevent dangerous situations b Do not store the battery above room temperature The battery life expectancy will be significantly reduced if the battery is stored under higher temperatures b Do not place the battery immediately close to a flame or any other heat source Extreme heat can cause the battery to explode Keep the area where the battery is charged well ventilated Keep it free from litter and anything combustible to avoid fire from sparks or overheating b The battery must only be charged with the supplied
31. the first setup of the bike the wheel size have to be set on this user interface please refer to the chapter how to set wheel size The display is connected to the conntroller brain the cut off sensor and the push up support switch The power cut off sensor will automatically cut of the power supplied to the motor when pull ing the brake lever The cut off sensor is connected to the front brake Always use booth brakes when braking 13 SR SUNTOUR OWNERS MANUAL HESC components How to switch ON OFF To turn ON OFF the display user interface press the MODE button for at least 3 seconds The display will automatically switch off after 10 minutes if non of the below stated operations are carried out Pushing the Mode Button Pushing push up support switch Applying pressure on the pedal ili L L ECO ST Total km Total time SPD km h 29 o NI 5 2 Ca mz b C D NO AS Whee M Headlamp control The controller of the SR Suntour HESC pedelec ebike system is equipped with a power supply mechanism which will automatically supply power to the the light system of our bike if the system is turn on As this is not a standard feature it might not being used on every pedelec or ebike which is equipped with SR Suntour HESC components please refer to owner s manual of the manufacturer s bik
32. wer and a max speed of 25km h Riding faster than that is possible but there will be no assistance when ori SINTOUR SR SUNTOUR OWNERS MANUAL HESC components riding faster than 25km h A Pedelec is sometimes called EPAC Light Electric Vehicle LEV Hybrid Bicycle or eBike or electric bicycle vvith Pedal Assisted System PAS The belovv stated graphic gives you a better understanding hovv all HESC com ponents interact vvith each other sends receives instructions Controller 0 the brain 5 feedback request Battery the fuel tank the engine energy C O CO O Sensor Crankset the tansmitter ori SLVTOU Huoje awed jenuew SIBUMO SIU ayIG v O 1 YOO Aew YdIYM JENA e UO UMOUS yal 9 on ol HESC components 1o oul qnu yuo uolsu dsns S 20 pue Japjoy s ddn Kip eg Keyds q s u uodulo PUN SR SUNTOUR OWNERS MANUAL 10 English SR SUNTOUR OWNERS MANUAL HESC components Display User Interface Speed Battey Capacity Motor Assist L mal kmi Assist Mode Nam n Total km Data corresponding l 5898 09 3 Total time to the information MAX SPD km h mode Info Button ON OFF Button Mode Button ori SLVTOU if SR SUNTOUR OWNE
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