D:\工作\SANTAK\CASTLE EX 20-40K
Contents
1. EX EX ECO ECONOMY MODE ECO UPS ECO UPS 98 UPS UPS ECO ECO Ral F ARIE Oms ERHI AiG FYL2. LS E I Z gt gt 9 C BAN GC wild C BANG C BANG D gt dit RO EX 1 2 tfe elNlA 8 c i Iu la B cla Bl ci Nio L KT r1 NFB 10 EX UPS gt 11 gum BOE RET aay RRR RER RRE 3C3EX 20KVA 10AWG 3 63A 10AWG 8AWG 8AWG 8AWG 3 125 20KS 16KW 6mm 380VAC 6mm 10mm 10mm 10mm 250VDC 3C3EX 20KVA 10AWG 3 63 10AWG SAWG 8AWG 8AWG 3 125 20KS ISO 16KW 6mm 380VAC 6mm 10mm 10mm 10mm 250VDC 3C3EX 30KVA 8AWG 36 80 8AWG 6AWG 6AWG GAWG 30 150A 30KS 24KW 10mm 380VAC 10mm 16mm 16mm 16mm 250VDC 3C3EX 30KVA 8AWG 36 80A 8AWG 6AWG 6AWG 6AWG 30150A 30KS ISO 24K w 10
3. nd Tt 1 2 AES X 5 X AN A xo d VIL amp 4 L AL FLUR TER KE LABS ADE RAB r ba Zo 1 3 EX GB4943 TLC YD T1095 EX EMI EMS Radiation and Conduction ESD TEC 61000 4 2 Level 4 IEC62040 2 2005 C3 RS TEC 61000 4 3 Level 3 EFT 1EC 61000 4 4 Level 4 Surge 1EC 61000 4 5 Level 4 YE 0 u EN HS A D o 1 4 A 40Hz 70Hz
4. www santak com cn 2006 2008 1 2 3 4 5 UPS 6 TIEKE
5. 8 877 am 1 2 UPS 3 1 UPS 2 UPS 1 3 4 A B C WAR D
6. EXTBATTERYTEMPPROBE SERVICE AS400 Em ox EPO YAS YAS RS485 RS232 lt m lt CHGR FAN Taman Main 11 Main I E 3C3 EX 30KS 3C3 EX 30KS ISO 3C3 EX 40KS 3C3 EX 40KS ISO UPS PARALLEL LCD ENS LED EXTBATTERYTEMPPROBE E E jes ABE F RS232 AS400 EPO RS485 SERVICE 2 3 z CHGR FAN n i a Main 11 P Main I E E ee Qi UPS Qa UPS E qm EEN WIRA RN
7. UPS 7 RS485 UPS UPS RS485 8 SERVICE 9 RS232 WinPower RS232 400 830 3938 800 830 3938 22 RS232 Pin Description UO 2 TXD Output 3 RXD Input 5 GND Output fot 60 TxD u _ 2 70 RXD 9 O3 8O O4 90 GND pu V RS485 Pin Description LO 3 RXDA Input 4 RXDB Input 5 TXDB Output 6 TXDA
8. H e T a 1 1 1 2 1 RE i M 1 5 L4 Hh Uu zi au gt z a X gt 2 3 3 1 3 2 3 3 UPS 10 10 12 13 14 14 20 27 28 EL 1 1 EX UPS 20KVA 40KVA 3C3 EX 20KS 3C3 EX 20KS ISO 3C3 EX 30KS 3C3 EX 30KS ISO 3C3 EX 40KS 3C3 EX 40KS ISO
9. 21 EX UPS Intelligent Slot PER PARALLEL EXT BATTERY TEMP PROBE AS400 RS485 RS232 SERVICE of Je of Je o Jo 11 oC Jo PARALLEL PARALLEL EXT BATTERY 5400 SERVICE TEMP PROB o Jo RS232 2 4 9 WebPowet E GEW Internet Xj UPS EX UPS 2 3 PARALLEL 4 EXT BATTERY TEMP PROBE S AS400 AS400 AS400 UPS AS400 6
10. gt 1 2 3 12 HER UPS y PEE tek AYN AGAR AD 20 BERBERA 20 96 HER UPS If tH e HPA Hi DY FARK F 20 BERBERA F 10 Th E UPS1 UPS _ 0 0 a 7 F fi 3 3 UPS 1 UPS 2 3 N UPS 4 i JA UPS N N 4
11. 24 AS400 port Pin 4 Description I O 1 UPS Fail Output 2 Summary Alarm Output 3 GND Input 4 Remote Shutdown Output 5 Common Input 6 Bypass Output 7 Battery Low Output 8 UPSON Output 9 Line Loss Output m UPS FAIL S e 60 BYPASS e me SUMMARY ALARM 02 70 BATTERY LOW GND 80 UPS ON re REMOTE SHUTDOWN t 90 LINE LOSS i COMMON os 25 Chapter 6 Transportation Maintenance and Troubleshooting Remove UPS Make preparation for UPS relocation according to the following steps Remark special equipment forklift is needed for loading and unloading due to the heavy weight of UPS 1 Switch off all equipments connected to UPS 2 Turn off UPS AC switch and battery pack switch 3 Disconnect all wires from UPS terminal bay 4 Put UPS back into the original carton for relocation Maintenance Castle EX Series UPS requires minimum maintenance 1 If battery is switched off loaded equipments will not be covered for power off protection 2 Under normal circumstance batteries should be found in poor performance replacement should be done as soon as possible only by qualified personal with proper training Users are not allowed to replace without authorization Remark A Prior to battery replacement switch off UPS and remove it from AC B Take off metallic articles s
12. 03 1 5 Telephone hotlne n 04 Chapter 2 Exterior appearance 05 2 1 Unpacking inspection ues 05 2 2 Outside view drawing ___ 06 2 3 Panel Instructiong nn 08 Chapter 3 Installation instructions 10 3 1 Single machine installation 10 3 2Parallel machine installation 12 3 3 Procedures of connecting battery box to UPS 13 Chapter 4 Operation 14 4 1 Single machine operattion 14 4 2 Parallel machine operation esee 21 Chapter 5 Communication interface 23 Chapter 6 Transportation maintenance and troubleshooting 26 Appendix 1 Light reference table 28 Appendix 2 Warranty 29 Chapter 1 Brief introduction 1 1 Product introduction Castle EX Series products are high efficiency and high performance double conversion pure online and three phase input and three phase output UPS with unit capacity ranging between 20K VA 40KVA Categorized by capacity the products can be further divided into 3C3 EX 20KS 3C3 EX 20KS ISO 3C3 EX 30KS 3C3 EX 30KS ISO and 3C3 EX 40KS 3C3 EX 40KS ISO This series not only provides perfect solution for power source protec tion a
13. 380 X 1 25 0 99 380 1 Ff UPS 15 45 VAC lt 75 H PERH ZR E HY BR iiA 380 X 1 1 VAC 220 X 1 1 VAC 50Hz 8 8 dr 0 8 0 1 10 110 lt lt 125 1 125 lt lt 150 100 EE vm a Ie 180VDC fe iuit 180VDC 8 ti rh JE 1E ER 202 5VDC 202 5VDC YE UPS 0 UPS 2 0 C 40 C 20 90 1000m 25 C 55 C HELE Bot d E IRE 0 C A ERA TE IEEE PAPAS SE BEREIT
14. s E 5 6 7 1 A GRE 40 C FAME 20 90 B C 2 UPS 25 55C UPS 0C
15. 18 DEGEZ E CE BAR HED 2 F V B m ke 3 ENTER HSL A ib as Ah Dg een HEP ALAS eem 8 EX UPS 9 e TE UPS e NN UPS e o f ENTER e LCD 1min LCD SEX Eo Imin UPS 2 500 4 2 1 26 N X N UPS X UPS UPS X SSkKVA 20KS N X N 3 11kVA 1 UPS
16. UPS mmi Sm 3 UPS mH MEAT oS ERAT co HN 8 UPS ORMER UPS CD CENTER o w GA 00 iE LED UPS 3 1 1 2 r LE ro gt Pp UPS 3 UPS 0C 40C 5 C
17. eae SiR UPS DK nmm yor 1 3 H A HEEG El AR EG LCD o ET 26 e TRA AT WER as AT AS Mus ay RR BEAT 1 standby 8 1 810 2 bypass e 2 1 24 ein e 4 1 Ao TuS 2 1 2108 2 RE AX e 1 1 1105 4g i b 3 line e Va pb A E e AP AT 108 Va ph AAR e 1 1 1 1 i iE e 4 1 App ny e VERTI Vo 18 e 2 1 2 108 48 idi eb x 5 X rp jt rbi Hs 11 18108 6 e 1 UPS standby Kg 7 Converter ok e e Converter 8 ECO e 1 1
18. d kg kg 3C3 EX 20KS 643x420x956 82 22 3C3 EX 20K S ISO 643x420x956 208 248 3C3 EX 30KS 710x470x1150 110 60 3C3 EX 30KS ISO 710x470x1150 275 325 3C3 EX 40KS 710x470x1150 114 64 3C3 EX 40KS ISO 710x470x1150 314 364 1 5 400 830 3938 800 830 3938 24 co ele oA Ka o 2 1 1 Winpower 2 UPS Jae Z BW FE WHA PI a N Tt Ba LDR M F E 2 2 3C3 EX 20KS 3C3 EX 20KS ISO UPS LCD LED PARALLEL j fied Rt J net
19. PARALLEL pcr ce intelligent slot UE M Extended slot LCD panel Button LED indicator light FU EXTBATTERYTEMPPROBE SERVICE AS400 EPO RS485 RS232 en en en Gales Front view Rear view Fan CHGR FAN Taman Maintenance switch Main ll Main I IF Front view without front panel Exterior figure of 3C3 EX 30KS 3C3 EX 30KS ISO 3C3 EX 40KS 3C3 EX 40KS ISO UPS PARALLEL intelligent slot LCD panel Extended slot goug Button LED indicator light Front view EXTBATTERYTEMPPROBE pe Cb SERVICE E JI I Rear view CHGR FAN Maintenance switch Main 11 Main I Front view without front panel 2 3 Panel instructions z WS ir D AC this light and inverter light will turn green when UPS is
20. 7 USER MANUAL http www sunear net SANTAK http www sunear net UPS 1 SANTAK 2 UPS 3 www 95001111 com Hi 95001111 114 106695001111 95001111 www 95001111 com
21. 4 UPS p El UPS 2 Ae t 3 25 UPS LCD 400 800 400 400 830 3938 800 800 830 3938 OH 6 G f di REOR A E Ri i n Kerri hh JEE T F H B sth il 2E mS Ri
22. 4 UPS 14kVA UPS 2 X 2 UPS 3 UPS 18kVA UPS 1 A UPS Fi EX UPS 84 2 3f UPS N X I P MAIN I 1 P MAIN II L L1 L2 L3 1 L2 L3 NFB NFB ABI IC ATB CIN G IAIBICIAIBICINIG UPSI N A BI Cl UPS2 AIBICINIG O P 2 X d zs 2t 20 3 1 2
23. Ll L2 L3 LI L2 L3 NFB N lA B C N IAIBICIAIBICINIG NIAIB ICI I N UPS1 A BI C A BIC N G UPS2 2 3 Operation instructions 1 Follow single machine operation instructions for general operation 2 After switch to Line mode all machines will jump to conversion mode switch off when switch off is conducted under conversion mode all machines will simultaneously switch off inverter and then convert to the bypass mode after the last machine completes switch off action 22 Chapter 5 Communication Interface Castle EX Series provide Intelligent Slot Expanded Slot PARALLEL EXT BATTERY TEMP PROBE AS400 EPO RS485 and RS232 as well as SERVICE Supervising Commu nication Interface exclusively available to SANTAK technical personnel 1 3 5 6 8 of Je of Je oC Jo PARALLEL PARALLEL EXT BATTERY AS400 EPO RS485 SERVICE TEMP PROBE s Jo Intelligent slo RS232 9 Expanded slot 2 4 7 9 1 Intelligent slot suitable for WebPower card optional of remote supervising management enabling you to realize remote supervising management on UPS by accessing Internet Intelligent slot adapter card is divided into long card and short card Castle EX Series require the latter 2 Expanded slot available only to users with special requirements and not open to those of standard configuration 3 PARALLEL communication wire i
24. li 27 e e I 400 800 e 24 e Pf SG ANTE PRB TG ES ot 28 Thanks for choosing Santak products All warnings and operation instructions in the manual and on the machine should be strictly followed and this user manual should be kept properly Start up is not allowed until all safety and operation i
25. MAINTAIN PROCEDURE ALARM CONTROL ONLY FOR SERVICE COMMAND CONFIGURATION gt HELP 3 Press ENTER on SERVICE HOTLINE picture SERVICE HOTLINE 8008303938 4008303938 7 Setting action press ESC to exit the above picture You are able to access Setting picture by using user combination default 1234 subject to personal modification so as to set the following programs 1 Setting picture bypass power supply 2 Press V 19 gt COMMAND COMMAND CONFIGURATION CONFIGURATION HELP HELP 3 Input Password display 4 Input password and press ENTER CONFIGURATION mb USER KEY mp CLOCK RE START LANGUAGE SERVICE REN teme PASSWORD OTHERS CONTACT 8 Castle EX Series is capable of DC start up without AC input panel display being similar to switch on picture with AC supply DC switch on and off are available by following instructions appearing in the pictures 9 Procedures of DC switch on e Activate DC switch on function set under UPS bypass mode e Make sure that and N wires of batteries are properly connected to UPS e Switch on batteries e Lightly touch ENTER e Manually conduct switch on order within about 1 min after LCD self inspection Remark UPS will be switched off automatically if there is no operation within Imin after LCD self inspection is completed 20 4 2 Parallel machine operation 1 Redundancy i
26. 12 UPS 1 50 Co 4 15 C 25C 5 UPS 1000 40C 1000 M 1000 1500 2000 2500 3000 3500 4000 4500 5000 100 95 91 86 82 78 74 70 67 6 EX HH Ui a AD KRAH LA REIL XH el TAIN A FE 10 7 EX UPS 14 16 12VDC 168VDC 192VDC 8 HERH 19
27. Output N U RE o T P R gt T S T R I S Fo R 1 2 N 23 AS400 Pin Description 1 UPS Fail Output 2 Summary Alarm Output 3 GND Input 4 Remote Shutdown Output 5 Common Input 6 Bypass Output 7 Battery Low Output 8 UPSON Output 9 Line Loss Output r UPS FAIL Con _ p pa BYBASS he i SUMMARY ALARM 02 gon zo BATTERY LOW GND REMOTE SHUTDOWN c LINE LOSS COMMON 23 24 dins UPS He URS ete HRS HIF UPS RE OIXE 1 UPS 2 UPS es s o UPS HOR RK D 22 EX UPS 1 2 A PRT Ag PEAT UPS BE II rH B l Fia FEZ vU C ERFARA AS BEG TR EREN BA E D iB Zu A E LE fo W Ee BK sc e 3
28. powered directly by AC Inverter this light will turn green when UPS is loaded through the inverter Battery this light will turn yellow when UPS is powered by batteries Bypass this light will turn green when UPS is power loaded by AC through bypass 8 Fault this light will turn and stay red with continuous warning tone being given off in case of UPS abnormal function or flash red with intermittent warning tone being given off LCD display UPS condition Del Confirm Enter press this button to select a menu or confirm an operation w PageDown press this button to switch to next screen display under the same menu PageUp press this button to return to next screen display under the same menu Esc Escape press this button to return to previous menu or cancel a certain operation Remark Refer to Appendix 1 for detailed information of LED in accordance with UPS condition Chapter 3 Installation instructions 3 1 Single machine installation 1 The installation of this unit must be performed in compliance with the electrical code by professional personnel 2 Install the UPS in a clean and stable environment that is free of vibration dust high humidity flammable gas flammable liquid or caustic substance 3 To ensure normal UPS performance ambient temperature should range between 0 C 40 If temperature exceeds 40 C maximum load should be decreased progressive
29. 1 1 855 A B C UPS 2 UPS N N 3 UPS Main Main UPS 4 ik 3C3 EX 20KS 1 2 4 3C3 EX 20KS UPS UPS m Ti ke 3 f ESC 1 4 RN SN TN Enke 220 221 223 mi 0 0 oO 50 0Hz X 216V Hk 220 220 221 220 220 220 14 5 6 RN SN TN RN SN TN 220 220 221 KW 0 0 0 0 0 0 50 0Hz KVA 0 0 0 0 0 0 3C3 EX 20KS gt gt 2 K kK k 2K 2K 2K 2K 2K R Kk A UPSX X XLCDX lt lt INE GEHE ERE ES ES ES SENE Br RW a VE SAREEN APEL CD Wl X S
30. AEPE A LCD FINA A GIUA FA DB Xu AD 5 x fe A BAT CHGR BAT CHGR 4 GR ESC 2 F ENTER f amp 1 JT 3 0 nib 216V 220 220 220 220 220 220 UPS 16 5 ESC TE DHL M 3 2 YE WRAL AAA HA AUPS MERE WREX IES 6 1 2 ENTER LF Arh REE AT 8005 wE mp SE 3 ENTER f 24 4008303938 8008303938 7 ESC 1234
31. VDC 3C3BX 30KVA 8AWG 36 80A 8AWG 6AWG 6AWG GAWG 30150A 30KS ISO 34k W 10mm 380VAC 10mm 16mm 16mm 16mm 250VDC 3C3EX 40KVA 6AWG 30100A 6AWG 4AWG 4AWG 4AWG 3 200A 40KS 32KW 16mm 380VAC 16mm 25mm 25mm 25mm 250VDC 3C3bEX 40KVA 6AWG 30100A 6AWG 4AWG 4AWG 4AWG 3 6 200A 40KS ISO 39K W 16mm 380VAC 16mm 25mm 25mm 25mm 250VDC 11 Remark 1 For Castle EX Series UPS input neural line should be directly connected to input N terminal of UPS wire connection terminal bay without AC input idle run 2 When single phase current exceeds 100A switches of protective atmosphere should be equipped with arc control devices 3 Battery positive negative wire size indicates UPS and battery box wire size red wire signifies the positive polarity and black wire the negative while blue wire the neutral 4 Proper positioning in line with above specifications should be done prior to installation 11 Sequence of phase A B and C should be properly connected otherwise UPS will display wrong phase sequence fault and start up will fail 12 Connect one end of communication line to terminal RS232 of UPS while the other end to terminal RS232 of PC PC supervision over UPS can be realized after successful installation of WinPower supervising software on PC 3 2 Parallel machine installation 1 Follow installation i
32. W kg G W kg 20KS 643x420x956 82 22 EX 20K S ISO 643x420x956 208 248 3C3 EX 30KS 710 470 1150 110 60 EX 30KS ISO 710x470x1150 275 325 3C3 EX 40KS 710x470x1150 114 64 EX 40KS ISO 710x470x1150 314 364 1 5 Telephone hotline If you have any questions please call SANTAK toll free hotline by dialing 4008303938 or 8008303938 and our professional technical personnel will provide 24 hour hotline service for you Chapter 2 Exterior appearance 2 1 Unpacking inspection 1 Unpack and there should be Winpower disc User Manual 2 Check whether UPS is damaged during the process of transportation or not Should any damage be observed or parts be found missing do not start the machine Forwarder and distributor should be immediately advised Remark prior to transportation make sure of the height of the door and other obstacles standing in the passage Refer to the following figure for the dismantling of machine cabinet i Remove stuffing and fix Forklift goes from here 2 2 Exterior figure Exterior figure of 3C3 EX 20KS 3C3 EX 20KS ISO UPS
33. ay or warning message excluded in the above table be found please contact distributor or call SANTAK Hotline for advice Indicator light is on Indicator light flashes 28 Appendix 2 Warranty SANTAK its products to be offered free warranty service for three years from the date of purchase e To obtain service under warranty via an valid guarantee offered by dealers e To obtain service under warranty via serial number As a user of SANTAK if your UPS fails please contact our 400 800 hotline for the follo wing service e Three year warranty covering batteries purchased from SANTAK e 24 hour toll free helpline See the hot line number at the warning label located on the cabinet cover Nationwide warranty e Technical support on our web site Toll free on site service This limited warranty does not apply to conditions as follows Man made fault Out of warranty The finished product of which the serial number is changed or lost Damage or loss resulted from force majeure or external causes Disassembly or modifications to the unit with no authorization Disobeying provisions of operating using the unit Battery over discharged or man made damage 29 614 06719 03 http www sunear net
34. come into any contact with human body unintentionally rinse with clean water and seek medical advice 7 Do not cause battery positive and negative polarity short circuit otherwise electric shock or inflammation may occur Maintenance 1 Working environment and storage means can affect the service term and reliability of this product to some extent Therefore the product is not suitable for performance in the follow ing environment Locations where temperature exceeds the maximum or goes below the minimum temperature as required by technical specifications or humidity is improper temperature range 0 C 40 relative humidity range 2096 9094 Locations where vibration and collision are constant Locations where metallic dusts corrosive substances as well as salts and inflammable gases are present 2 For long term inaction UPS without batteries should be kept in dry environment with temperature ranging from 25 C 55 C Before start up ambient temperature should be brought back to 0 or above for a certain period of time Contents Chapter 1 Brief introduction 01 1 1 Product introduction 01 1 2 Frequently used Symbols sess 01 1 3 Product standard 02 1 4 Technical parameters and
35. conversion time of mode is not guaranteed and it is appli cable only to single machine 1 2 Frequently used symbols The following symbols will be frequently used in this User Manual as well as in the process of actual application therefore correct identification and understanding of their connota tions prove necessary Symbols and Indications Symbol Description Attention Dangerous high voltage Alternating current AC Direct current DC Grounding Protection Recycle Do not dispose with sundries Remark Proper attention should be given to all warning symbols on the equipment and no tearing or damaging of these symbols is allowed 1 3 Product standard Castle EX Series products are up to the following safety standards National Standard GB4943 TLC Certification YD T1095 Castle EX Series products are up to the following level of EMC requirement EMI Radiation and Conduction IEC62040 2 2005 C3 EMS ESD IEC 61000 4 2 Level 4 RS IEC 61000 4 3 Level 3 EFT IEC 61000 4 4 Level 4 Surge IEC 61000 4 5 Level 4 WARNING This is a product for commercial and industrial application in the second envi ronment installation restricitions or additional measures may be needed to prevent distur bances 1 4 Technical parameters and specifications Input Wire connection three phase four wire ground
36. ed Voltage 380 x 1 25 45 VAC when input voltage lt 75 output power derating is required Frequency 40Hz 70Hz Power factor over 0 99 Bypass voltage range 380 1 15 Output Wire connection three phase four wire grounded Voltage 380 x 1 1 VAC or 220 x 1 1 VAC with balanced load Power factor 0 8 Frequency error 8 at 50Hz track bypass frequency input when frequency exceeds 8 or under the mode of battery power supply frequency output should be 0 1 of the rated amount Overload time exceed 10min 110 lt load lt 125 exceed Imin 125 lt load 150 Unbalanced load capacity 100 Battery voltage and charging voltage Name Battery number 14 15 16 Battery nominal Positive battery 168VDC 180VDC 192VDC voltage Negative battery 168VDC 180VDC 192VDC Rated charging Positive voltage 189VDC 202 5VDC 216VDC voltage Negative voltage 189VDC 202 5VDC 216VDC Operating environment e Ambient temperature 0 40 C Ambient humidity 2096 90 Altitude below 1000m Storage temperature 25 C 55 C Remark when UPS has been stored under a temperature of 0 C or has been inactive for a long time it is suggested that prior to start up of UPS environmental temperature should be brought back to 0 C or above for 2 hours General specifications MODEL NO N
37. emark the following drawing takes 3C3 EX 20KS as an example and statistics are only for reference 1 Power on 2 Automatic access within about 4s SANTAK gt COMMAND 3C3 EX 20KS UPS CONFIGURATION UPS SELF TESTING PLEASE WAITAMOMENT EBD 3 Press ESC to access or automatically 4 Press W to obtain the below information access within 1min with no button being pressed 14 LOAD 0 BAT 216V OUTPUT PARAMETER PVOLT 220 220 221 RN SN TN O P VOLT 220 220 220 Vin 220 221 O P FREQ 50 0Hz lout 0 0 STATUS BYPASS MODE FREQ 50 0Hz 5 Press V again to obtain the below 6 Press V again to obtain the below information information INPUT PARAMETER POWER PARAMETER RN SN TN RN SN TN Vin 220 220 221 KW 0 0 0 0 0 0 FREQ 50 0Hz KVA 0 0 0 0 0 0 7 Press V again to obtain the below 8 Press V again to obtain the below information information BATTERY PARAMETER OTHER PARAMETER Pos BAT VOLT 216V MODEL 3C3 EX 20KS Neg BAT VOLT 216V SERIAL CAPACITY 93 VERSION UPSX X XLCDX X X BACKUPTIME CHGR X X X X X um Remark when malfunction occurs x will appear at the lower right corner of the picture while when warning occurs AN will appear at the same position as illustrated in the below picture with battery mode as an example BN SANTAK ESL SANTAK REC INV I U PS REC PFC INV i U PS hs i Fa XK Sm BAT CHGR BAT CHGR 4 Start up action pre
38. heck the battery switch and the battery wiring The Fault LED is lit Continuous beeps UPS Fault Battery discharging time less than 1 3 of initial discharging time Battery exhausted charger Fault contact SANTAK Customer Service Center LCD panel has no display Switch off and make sure socket is properly connected Power up again 27 Appendix 1 Light Reference Table Indicator working condition Bypass Line Inverter Battery STER BUZZER LCD display light light light light ap 2 Bypass Mode Bypass normal e b ud Dine Deep every Power by bypass Battery open e ns Cine Deep eveny Battery is not connected Bypass phase error or bypass loss s every Se phase Seen fault of Bypass Overload e Enid Deep Sven Output overload 3 line Mode Norinal e None supa three phase power Battery open e oa Battery is not connected 4 Battery Mode Norma One ons PE even powered by battery Low battery voltage Overload e e S even Output overload 5 Battery Self Diagnosis Mode Normal None Low volg x o 6 Fault Mode Normal under bypass modc e Long light Long beep UPS Fault Bypass normal under standby mode Long light Long beep T Converter Mode e e None Converter Mode 8 ECO Mode e Er ever ECO Mode Should any displ
39. hed off and UPS should be completely turned off otherwise there might be a danger of electric shock because output terminal might be still electrified 3 Please use SANTAK specified appendix devices and accessories Battery Safety 1 Battery service lifetime will be shortened as ambient temperature rises Replace batteries periodically to guarantee normal UPS performance and sufficient back up time 2 Only personnel with proper expertise can carry out the maintenance of accumulator batteries 3 Replacement of accumulator batteries requires a match of same type and model with equal quantity 4 As accumulator batteries may contain potential eletric shock and short circuit current danger to avoid accidents that might be thus resulted the following warnings should be observed during battery replacement A Do not wear watches rings or similar metallic items B Use insulated tools C Put on rubber shoes and gloves D Do not place metallic tools or similar metallic parts on the batteries E Switch off load connected to the batteries before dismantling battery connection terminals 5 Do not expose accumulator battery to fire in order to avoid possible explosion that might endanger physical safety 6 Non professionals are not allowed to open or destroy accumulator batteries for electro lytes in batteries contain strong acid and other dangerous substances which will cause dam ages to both human skins and eyes Should electrolytes
40. ice Actual product may differ from photo Please access www santak com cn to download the latest version of product instructions All Rights Reserved 2006 2008 O SANTAK Electronics Shenzhen Co Ltd Safety Instructions Operation Safety 1 Prior to the application please read Safety Instructions carefully to ensure correct and safe application Please keep the user manual properly 2 During operation attention should be paid to all warning symbols and operations should be followed strictly as required 3 Equipment is not supposed to be used in environment that directly exposed to the sunlight or raindrops or in humid 4 The equipment should not be installed close to area of thermal sources or any area where there is presence of devices such as electric heaters and furnaces 5 Make sure the safety space should be left for proper ventilation when placing UPS Refer to the instructions during installation 6 Dry items should be used for cleaning 7 In case of a fire hazard dry powder extinguisher should be used properly Using liquid fire extinguisher may result in electric shock hazard 8 Storey bearing capacity of machine and batteries should be taken into consideration prior to installation Electric Safety 1 Before electricity is switched on make sure earthing is properly done and wire and battery polarity are correctly connected 2 When UPS relocation or wire reconnection is necessary AC should be switc
41. ly by 12 of the rated amount along with every increase of temperature by 5 C The maximum ambient temperature for normal UPS performance should not exceed 50 C 4 It is suggested that battery pack should work within a temperature range from15 C to 25 Les 5 Altitude for normal UPS function should not exceed 1000m Should UPS be intended for application above 1000m progressive decrease of rated output should be applied as listed in the following chart Altitude M 1000 1500 2000 2500 3000 3500 4000 4500 5000 Derating coefficient 100 95 91 86 82 78 74 70 67 6 Castle EX Series adopt forced fan cool ing and installation spot should make al lowance for ventilation Meanwhile in side maintenance should be carried out from the front side and therefore mainte nance space should also be considered in advance Refer to the following figure for installation space 7 External batteries of Castle EX Series UPS require serial connection of two groups of 14 16 batteries 12VDC per battery with the same capacity nominal 10 voltage for each group being1 68VDC 192VDC Battery capacity and number of group can be selected at your option Battery pack must be equipped with DC switch it is suggested that selection of DC switch should be in line with installation drawing for wire connection 8 Brake pad use wrench 19 in clock wise directio
42. mm 380VAC 10mm 16mm 16mm 16mm 250VDC 3C3EX 40KVA GAWG 36100A 6AWG 4AWG 4AWG 4AWG 3200A 40KS 32KW l6mm 380VAC 16mm 25mm 25mm 25mm 250VDC 3C3EX 40KVA 6AWG 36100A 6AWG 4AWG 4AWG 4AWG 3 200A 40KS ISO 32KW l6mm 380VAC 16mm 25mm 25mm 25mm 250VDC fed 1 EX UPS plas HA SAHARA UPS PEE gh ABLES TE s 2 TE AA CELL 100A I IRL AE PRD is it KMS s 3 IB IE HAA fS UPS GEWERE IER ATG N RIKER 4 0 BPR LIKE HA UF o 11 A By C UPS 12 UPS RS232 PC RS232 PC WinPower PC UPS 3 2 1 2 10cm 50cm 3 ER UPS UPS 4 UPS
43. n so as to screw the brake pad down to the ground keeping the ma i Tel chine from moving sz p 9 Installation and wire connection diagram Load connection Bypass input patch board AC input patch board C BANG C B AN C BANG Output patch board Bypass input breaker lt L output breaker mains input Output Battery Input 1 Input 2 breaker ec NlA lBlc u lA lB clA B lc N G L L l NFB p Battery switch 10 Jumper list for Castle EX UPS Battery positive Machine Rated Input Utput 1 and negative Ground OutputN Battery Model power Wire switch Wire wire Diameter wire wire switch Diameter Diameter battery Diameter Diameter Diameter 3C3 EX 20KVA I10AWG 36 63A 10AWG SAWG 8AWG 8AWG 36125A 20KS 16KW 6mm 380VAC 6mm 10mm 10mm 10mm 250VDC 3C3 EX 20KVA 10 3 63A 10AWG 8AWG 8AWG 8AWG 3125A 20KS ISO 16K W_ 6mm 380VAC 6mm 10mm 10mm 10mm 250VDC 3C3EX 30KVA 8AWG 36 80A 8AWG 6AWG 6AWG 6AWG 3150A 30KS 24KW 10mm 380VAC 10mm 16mm 16mm 16mm 250
44. nd successfully solves problems such as blackout boost brownouts sags decaying oscillation high voltage impulse voltage fluctuations surges harmonic distortion disturbances frequency fluctuation etc but also enhances adaptability to complicated working environ ments so that the application fields is well extended to computer equipments communica tion equipments and other controlling equipments with good adaptability to complicated industrial environments as well Therefore Castle EX Series products can be applied in a diversified multi industries field such as telecommunications financing transportation government manufacturing and energy sectors Castle EX Series products are also capable of ECO mode Under ECO mode UPS is powered by AC supply while in case of abnormal AC supply UPS will be supplied by accumulator battery after conversion through inverter As the energy conversion efficiency reaches as high as 98 under ECO mode when there is normal AC supply the energy saving effect of UPS is remarkable Meanwhile when UPS inverter is at start up mode but without power output which is similar to hibernation mode the inverter life term can be largely extended At normal AC supply except that ECO mode displays a relatively poorer power delivery quality compared to normal double conversion mode it is capable of satisfying the needs of most power driven equipments in today s AC network incorporation Remark under ECO mode
45. nstructions are read Solemn Statement Supervision Code Statement To ensure safe electricity application and help you purchase authentic SANTAK UPS the following items should be heeded 1 Make sure of SANTAK 2 SANTAK Electronics Shenzhen Co Ltd never grants authorization in any form to any company to manufacture UPS 3 Labelled on all SANTAK products is a electronic supervision code electronic super vision code is a code of product identification advocated by SIQSAQ in order to strike the counterfeit 4 Consumers can check and verify electronic supervision code by the following means as well as file a complaint or inform against offense by accessing Product Identification Authentification and Tracking System Inquiry mode Log on to www 95001111 com and enter the electronic monitoring code to enquire the identification or by calling the telephone number at 95001111 You may call 114 and follow the instructions to enquire the identification or send SMS to 106695001111 China Mobile and China Unicom Any questions you may call the telephone number at 95001111 or log on to www 95001111 com for further details or lodge your complaints Copyright Statement SANTAK is dedicated to a continued effort of technological innovation and provision of improved products and services to satisfy customers needs Product design and technical specifications are subject to upgrading without not
46. nstructions for general installation requirements 2 Ventilation spacing between machine flanks should be a minimum of 10cm and a minimum of 50cm considering the space for replacing fans for the back for machine 3 Input wiring for each set of UPS should follow the requirements for that of single unit Each UPS input should be connected to the same input patch board 4 Each UPS output wire should be connected to the output patch board from which wires are distributed for load as illustrated in following figure Remark 1 common battery pack is applicable in parallel machine mode Remark 2 each battery pack should be of the same model from the same manufacturer Remark 3 requirement of output wiring length When the lead from the output terminal of each set of UPS to the output patch board is less than 20m wire difference should be less than 2096 When the lead from the output terminal of each set of UPS to the output patch board is longer than 20m wire difference should be less than 10 12 Input distribution panel JPS UPS2 UPS3 UPS7 LPS8 E F IF F IP F Output distribution panel LJ LJ LJ LJ gum qum mum L
47. nterface under parallel machine mode 4 EXT BATTERY TEMP PROBE temperature interface for external battery cabinet ca pable of battery temperature supervision so as to realize battery intelligent management 5 Standard AS400 interface provides AS400 and users can directly use UPS supervising function offered by AS400 system to realize power source management See Appendix for AS400 port Pin 6 EPO emergency power off which provides users having emergency switch off need with direct UPS output switch off function 7 Standard RS485 Interface capable of UPS supervising management when parallel machine providing complete control over UPS power supply See Appendix for RS485 port Pin 8 SERVICE Interface available only to SANTAK internal technical professionals and not open to users 9 Standard RS232 Interface applicable to WinPower supervising software of graphic man 23 agement See Appendix for RS232 port Pin For more information regarding the usage of the above communication interfaces please call SANTAK Hotline 400 830 3938 or 800 830 3938 RS232 port Pin Description 1 O 2 TXD Output 3 RXD Input 5 GND Output TXD RXD GND V RS485 port Pin Description Vo 3 RXDA Input 4 RXDB Input 5 TXDB Output 6 TXDA Output N A U Rt w T N P R gt T S T R I S Fo R
48. ntroduction N X is currently the most reliable power supply structure in which N indicates the mini mum UPS number required for the total load and X is the redundant UPS number namely the malfunctioning UPS number that the system can simultaneously bear The larger X is the higher reliability of system will be For instance if the total load of a customer registers 55kVA we can use Castle 20KS for N X design With N taking up 3 X can be selected in accordance with reliability degree or cost requirement Supposing customer selects X 2 and equalized UPS power supply is 11kVA for each unit when one set of UPS breaks down with malfunction the remaining four sets will provide power with almost 14kVA equalized current if two sets of UPS fail the remaining three sets of UPS are supposed to provide power supply with almost 18kVA equalized current The maximum allowance of this system is for two sets of UPS going down at the same time the chances of which are much smaller than those of one UPS malfunction Therefore the reliability degree can be largely enhanced making it an optimal mode for application in locations where high degree of reliability is always a focus Castle EX Series UPS is capable of direct parallel connection which only requires the parallel connection wires optional for 2 to 8 sets of UPS in parallel connection in order to realize power redundancy N X 2 Parallel machine wire connection drawing I P MAIN I VP MAIN II
49. oad Load Load Load 3 3 Procedures of connecting battery box to UPS 1 Make sure that UPS input and output terminals are uncharged 2 Turn off the battery switch on battery box 3 Connect N and of battery to the corresponding terminal bay of UPS 4 Use multimeter DC Voltage to measure the voltage of positive and negative batteries as well as positive and negative polarity m B A N A B IL IL IL IL cnt 1 k Remark remove the panel on the terminal bay and connect N and wires from UPS terminal bay to N and of the battery box Non professionals are not allowed to carry out the task otherwise electric shock may occur 13 Chapter 4 Operation 4 1 Single machine operation 1 Make sure A B and C phase sequences are correctly connected and then supply power to UPS 2 Turn on the switch on battery box make sure that the N and of terminal bay are in accordance with those on the battery box 3 Switch on input breaker Line input breaker Main I bypass input breaker Main II on UPS and fans start to rotate for UPS self inspection Main menu can be accessed within about 4sec and then operations should be carried R
50. ss ESC to exit the above picture 1 Switch on picture 2 Press ENTER COMMAND CONFIRM LOAD ON INVERTER mp CONFIGURATION NO CANCEL HELP gt YES CONFIRM 3 Select Yes Confirm to switch on 4 Normal Switch on the machine LOAD 0 BAT 216V VP VOLT 220 220 2271 22092205220 O P FREQ 50 0Hz STATUS NORMAL MODE UPS IS LOADING ON PLEASE WAIT 16 5 Battery power supply switch off line input breaker BATTERY PARAMETER Pos BAT VOLT 216V Neg BAT VOLT 216V CAPACITY 93 BACKUP TIME 5 Switch off action press ESC to exit above picture 1 Switch off picture 2 If it is in single machine mode the following will appear CONFIRM LOAD OFF INVERTER map COMMAND HELP NO CANCEL gt YES CONFIRM 3 If it is in parallel machine mode the 4 Press ENTER following will appear 17 CONFIRM COMMAND SELECTION LOAD OFF INVERTER LOAD OFF SINGLE gt LOAD OFF PARALLEL NO CANCEL p YES CONFIRM 5 Select Yes Confirm to switch off 6 Normal Switch off the machine UPS IS LOADING OFF UPS IS OFF PLEASE WAIT PRESS ANY KEY Remark If you intend to switch off only one set of UPS among the parallel machine system select single machine switch off if switch off is intended for the entire parallel machine system select parallel machine switch off 6 Help 1 Help picture 2 Press ENTER on help picture 18 HELP maj SERVICE PHONE
51. uch as rings and watches C Use screw drivers equipped with insulated handles and do not place tools or other metallic substances on the batteries D Short circuit or reverse connection is forbidden for battery polarity connection 3 It s not recommended to replace batteries individually Complete replacement should follow instructions given by battery suppliers 4 Make sure UPS vent are properly ventilated and clean side frames and fan vents from dusts every half a year switch off AC and battery power prior to cleaning 26 Troubleshooting Should maintenance prove necessary the following steps should be followed 1 Check if UPS input wiring is done properly 2 Check if all air switches are tripped out 3 Check if voltage input is within specified range Please refer to Light Reference Table of this User Manual first and then conduct proper treatment If problems still exist please record UPS model serial number as well as purchase date symptom on fault light condition LCD malfunction or warning information and then call SANTAK Hotline 400 800 for advice 4008303938 8008303938 Table of Malfunctions SYMPTOM LCD DISPLAY OR POSSIBLE CAUSE SOLUTION The Fault LED is lit periodic beeps Overloaded in bypass or inverter operation mode Unloaded to the required value Mains out of tolerance Check that the input wiring and input voltage are normal Battery disconnected C
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