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Autocab User Manual

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2. Clear and busy drivers are included in the queue on the dispatch screen Only clear drivers are included in the queue on the dispatch screen 0 1 0 Disabled The computer will bleep when an advanced booking is due Disabled Enables the warning message for illegal dispatching Does not save jobs onto the hard disk of the computer Save all jobs onto the hard disk of the computer Lists the jobs in time order on the dispatch screen Lists the jobs as they are booked on the dispatch screen Plot amp Clear Plot amp Change Destination Plot Only 59 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Display P Code Unused Hide Des Mode No Manual Plot Hide Cash Mode Hide Job Count Hide Job Price No Manual CLR Change DR Pos Out Of Area PL Base Factor Distance Tune Account Mode 0 0 Displays pick up address without postcode Displays pick up address with postcode The full address of the destination is displayed for the operators to view Hides the address of the destination of every job from the view of the operators until the job is dispatched Allows the operator to plot drivers Will not allow the operator to plot any of the drivers Operators can view the cash screen
3. Soon to Clear time If no proceeding cars are detected the system will continue to search the remaining backup zones 0 Off 1 Stops operators accidentally escaping from the Booking Screen by displaying a Y N option in a red warning box 0 Account Code appears on Invoice Design 1 Puts Account instead of Account Code on invoice design 0 Single base address 1 Users can add up to nine base addresses using the base address editor 0 Disabled 1 255 This value is a bit field Setting or clearing this bit will enable or disable the following filters 1 No Data Filter Manual Dispatching 2 Pickup Zones 1 to 34 4 Pickup Zones 35 to 68 Fop example to enable No Data amp Pickup Zones filter set the value to 5 1 4 TAB will cycle through the filters All Jobs is always a part of the cycle 0 Drivers are started normally entering the call sign S starts the driver on the system 1 Allows the dispatcher to start drivers on voice or data from the keyboard when the driver is started the dispatcher is asked whether they should go on voice only or data 0 Driver credit sheet summaries are printed normally with columns as follows e Call sign e Rent 69 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Print Min Bal NoJobPrio Mode Vias Swap Mode Numeric AZ CashCommMode
4. 2 2 The END key will then save that information and take you back to the Account Customers screen To exit this screen you press the Esc key Open New Account This is the facility that you will be using the most when you first start using the accounts package You enter this facility by pressing 2 when you are in the Autocab Accounts Menu Within this screen you input all the details that you feel are necessary for each account customer Certain fields such as Company and Address need to be filled but the rest are optional Here is a description of the kind of information necessary for each field Company This is one of the fields that must be filled in which is obvious as you wouldn t know which account you were dealing with if it wasn t entered Account Code This is where you create a simple code for each account for easy access to a customer in the booking screen For example if you are inputting MacDonalds as a new account you could give them a code such as MACD01 this logical code consists of the first four characters of the company name followed by two digits you can therefore have up to 99 companies names similar to MacDonalds The code should be no longer than six characters long and can include numbers When you are in the booking screen and you arrive at the line ACC you input the code e g MACDO1 and MacDonalds will come up immediately in the pink box ready for you to select by pressing Enter Thi
5. By going to any of the mobile drivers with the arrow keys you can see more details of the jobs they are on by pressing the V key View A green box will then appear to give the full details The Esc key will make the view box disappear You can EDIT information after a job has been dispatched by going to the job that eia sade Vice i needs editing and pressing the E key This will l bring u up a screen that is similar to the booking screen and you can enter any additional information in the same way you would in the booking screen To delete a line just go to that line with the arrow keys and press the DELETE key Once you have done this input the new data The END key will end the editing and save the amendments while the ESC key will take you out of this screen The purple lines in the Drivers Status screen signify that the driver is not mobile and tells you where he she is stationed The ESC key takes you back into the dispatch screen Pressing F2 will display vehicles and drivers F4 will show you the combined Types for the driver and vehicle as defined in your Utilities suite 15 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 7 2 PreBooked By pressing the B key when in the dispatch E screen will take you into the ADVANCED a C10 45 NANSEN RLGATLEY WATERSHE ALICE BOOKING SCREEN Here
6. 0 Disabled 1 Drivers can bid for work whilst busy NOTE If the fare or mileage has to be shouted see Parameter Settings then the bid will be ignored 0 Clean Count is disabled 1 Jobs with required drivers will not be displayed 0 GPS messages are sent to the GPS station ONCE only 1 GPS messages are repeated this number of times 0 Used for Motorola Antenna 82 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Retry Ign Time Zone Eng Mode Multi Ch Mode ShoutClearMode Box Msg Beep ACK Clear Time Job Rec Mode Job NAK Mode NAK Plot 1 Use for other Antenna 0 NEVER SET TO ZERO Should be set to 10 seconds 0 When Driver sends Plot Number the system sends information regarding job type and size 1 When Driver sends Plot Number the system sends information regarding job type and size SUITABLE FOR HIM i e All BUS jobs all WHEELCHAIR jobs It will advise the number of suitable jobs in that plot SET BY ENGINEER DO NOT CHANGE 0 Disabled 1 Driver can shout fare or mileage to complete job 0 Disabled 1 Beep on Dispatcher enabled when Voice Request or Emergency message sent by driver This controls the time that the system will wait for an ACK acknowledgement or NAK no acknowledgement Should normally be set to 30 seconds 0 Disabled 1 Recovered Jobs he
7. 1 6 5 1 6 6 1 6 7 Plotting Clearing No Job Start Finish Recovering Jobs Job Queries Helpline Options On Dispatch Screen 1 7 1 1 7 2 1 7 3 1 7 4 1 7 5 1 7 6 1 7 7 Drivers Screen Pre booked Screen Viewing Jobs In More Detail Cancelling A Job Timetable Editing A Job Drivers Cash Screen 2 12 12 13 13 13 14 14 14 14 15 15 15 16 18 18 18 18 18 Page Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 BOOKING AND DISPATCH continued Page 1 8 Function Keys 1 8 1 Rota 20 1 8 2 History 20 1 8 3 Base Count 22 1 8 4 Drivers Count 22 1 9 Full Data Function Keys 23 1 9 1 Full Data Functions 23 1 9 2 Message Functions 26 1 10 Logging Out 27 3 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 AUTOCAB ACCOUNTS Page 2 1 Account Customers 29 2 2 Opening A New Account 31 2 3 Cancelling an Account 36 2 4 Requesting Dockets 36 2 5 Dockets Checks amp Posting 36 2 6 Adding More Dockets 38 2 7 Invoicing 38 2 8 Invoices retrieve 39 2 9 Credits amp Debits 40 2 10 Statements 40 2 11 Update Dockets 40 2 12 History Files 40 2 13 Driver amp Vehicle Posting 41 2 14 Drivers Account Process 41 2 15 Drivers Account Print 42 2 16 Vehicle Account Process 43 2 17 Ve
8. 3 25 This takes the form of a weekly table which can be set to define a shift pattern The table is activated by pressing ENTER and navigating the days using the arrow keys By typing W and right arrow from the start time and repeatedly until you have reached the finish time you will create a shift Do this for each day required By positioning the cursor over the start time and pressing S you can mark a start period in 30 minute blocks if the driver does not start within this period he cannot start at all Similarly you can ensure the driver receives no further work at the end of the shift by marking this with an E for end Operators can be allowed to over ride these settings so long as certain parameter flags are set ring Technical Support for advice when setting shifts Standard Messages Full Data customers only This facility is used to store messages that operators regularly use Simply select one of the letters available and press Enter Two boxes are displayed the top showing the current message and in the lower you can type your required message press Enter at the end of each line then End when finished Pressing Esc at anytime will quit without saving changes Periodic Messages Full Data customers only You can set up a message that will be broadcast at regular intervals for a certain time period Type your required message in the 4 message lines press enter at the end of each line At driver ALL press Delete then e
9. F5 to plot Tolerance is not used here 4 Autoplotting System automatically plot vehicles each time they cross a plot boundary 0 Dispatcher and all telephonists can send messages to the driver 1 Dispatcher only can send messages to the driver 2 Neither the dispatcher or any of the telephonists can send messages 0 Stores all the messages sent to the driver within the Messages Log screen 1 Does not store the messages 78 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Msg Timer Display Mode GPS Mode Soon TC Mode Clear Time Box Plot Clr Mode Manual hold Auto status A time is set here in seconds between 5 and 255seconds No Repeat Messages can be sent to the driver until this time has elapsed 0 0 When a job is dispatched the driver receives all the details of the job except the docket number for account jobs Also if a job note is sent with the job to the driver the symbol will appear next to the time on the MDT to tell the driver there is a job note As above plus docket number on account jobs When a job is dispatched the driver will only see the time of pickup until the job is accepted Disabled GPS is enabled Soon to clear is not in use Soon to clear time is implemented Soon to clear time is implemented also looks at jobs i
10. Match Any Word MultiComp Disp Insurance Acc jobs total Acc jobs commission Cash jobs total Cash jobs commission Current Balance 1 Changes the driver credit sheet summary to display the paid in paid out amounts instead of cash jobs and comms Q Minimum balance details are not printed on the drivers credit sheets 1 Minimum balance as set up in driver details is printed on the drivers credit sheet 0 When a car is no jobbed it is put to the top of the queue 1 As above but the car retains its top of queue position even if it changes plot 0 Off 1 VIA s will be swapped when booking return jobs Obsolete 0 Disabled 1 The company gets all cash for cash work done and pays driver for cash work done taking off commision comission treated same as account work 0 The search engine of the AZ works normally 1 When searching the A to Z any word boundary in the A to Z is searched rather than just searching for matches from the beginning of the search string 0 Multi Company Dispatching mode is off 1 Multi Company Dispatching is on with the company ID of each job being taken from the pickup zone ZONAWIN may then be used to modify the company ID that owns each zone with 1 9 representing each different company and 0 meaning that the zone does not belong 70 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7
11. To Acct i Driv Hours START FINISH HRS VEH CASH ACCT NJOB RJOB CASHE ACCT E Only when you have requested shift information can you produce Drivers Reports Select the start and end dates you require from the screen menu and also the driver you can either enter the call sign or press F9 for a list of drivers A list of driver activity will be displayed in the above format and you will be able to publish copies of this by following the print menu Procedure For Invoicing Accounts All accounts are checked and invoiced through the accounts menu If you have two or more stations you will need to request the dockets account jobs from the master dispatcher machine using Menu Item 4 Request Dockets from Master Firstly you need to go into Dockets Checks and Posting Select the date from and to the period that you want to check and enter either the account code or press F9 to choose the account that you want to process In Dockets checks and posting you can view each job and make any alterations that are necessary such as the price or job details Once you are satisfied with the details 45 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 2 3 4 you can post all the dockets Posting the dockets will send them to two locations Invoicing and Vehicle amp Driver Posting If you need to add in more jobs f
12. within the existing database to the new location you are entering at the time If it is a pub or a hotel for instance just input the name of the road on which the pub hotel is located Be careful Avoid selecting long roads as the reference point will be the centre of this road It is often better to select a short road near to the place you wish to add The program will transfer the co ordinates of the road you select onto the new location 49 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 02 3 03 Warning Tines Lead Time for Prebooked Jobs Once you have input data for each of the fields you press F10 to save the information as it points out on the help line The program then asks if you are sure you want to save the address Just press Y to confirm Inputting a Road into the A Z Occasionally a road needs to be put into the A Z The principle is the same as inputting a well known the difference being you input R or S etc for the type You then input the nearest road to that location for the last field TIP If you have a long road within a plot try splitting it into 2 or three sections by adding them as a new address This will not only improve the accuracy of your pricing of jobs but will make your GPS work more efficiently if you are using GPS Set Time and Date This option is for setting t
13. 2 As 2 but with start amp finish mileages 0 Displays number of jobs etc 1 Displays shift charge information 0 Off 1 Displays summary screen when cashing up drivers pay sheet 0 Job IS added to the vehicle file 1 Job NOT added to the vehicle file 0 Off 1 Enables exclusive job types 0 Off 1 Changes Service Charge to Admin Charge on invoices and credit notes 0 Off 1 The value shown in Surchg Amount is added to the price of every job Enter the value to be added when above flag is set 0 Off 1 Driver receives Drv Bonus Amount per job completed after Drv Bonus Min Jobs completed Insert the amount of bonus to be paid per job Insert the minimum number of jobs done before bonus payments are triggered 0 Original Autocab Dispatch logic 1 Where after Req Vehicle and Priority 9 the First Zone is looked at for all types and then Backup Zones looked at for all types This is to 68 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Pri Bkup Zones ESC Warning InvAcName Code Multi base Add ActFilterMode Start on voice DrvCrdShtSumMd overcome vehicles being dragged from local work to a distant special type of job Enter the number of zones you wish the system to search through before it checks the primary zone for proceeding cars within the
14. 91 3 25 CLI Caller Line Identification 91 3 26 Drivers History 91 3 27 EXIT 91 3 28 Housekeeping 92 6 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 1 BOOKING amp DISPATCHING The Screen On booting up turning the PC on you should arrive at the Autocab Management Menu which is the main menu If you type in the number 1 this will take you into the booking and dispatch program As soon as you enter the program you will see the login screen Here you are asked to type in your USER NAME and PASSWORD This is to show which operator has booked a job It also informs the management of who worked at any time As soon as you enter your Password you will see the dispatch screen At the top of the screen is a grid of eighteen rectangles Each of these rectangles represents a plot specified by you The first rectangle represents the Home Queue i e where all the clear cars are placed in order of clearing The package comes with up to 255 plots though they do not all have to be used Pressing F4 will reveal more plots and F3 will hide them The keys F1 and F2 can be used to show more or less of the plots Below these grids may be either a blank space or one or more A4 RIS C16 PH CIS DAY T10 11 12 Q13 G14 M15 KAR RRR DAL lines of text If there is a blank le OAS OAW OAN X3 BBR RRR BRR REX R
15. Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Plot This refers to what zone the address is in i e In which of the plots 1 255 does it exist We have already put the area as Townsville which we will say is in plot 1 on the dispatch screen We therefore put the value 1 for this field N B If you cannot remember which grid represents which plot it is a good idea to make a note of them from the dispatch screen before going on to add your new addresses It is helpful to produce a list of the plot numbers and names in numeric as well as alphabetic order each operator can then have a copy for quick reference If it was a town or a city you wanted to put into the database such as Birmingham then you type in the number that you have specified as the Out of Area plot for this field Grid East amp Grid North These fields need only to be filled in if you are inputting a town or city into the database The program asks you for the grid references of the town city and these can be obtained from maps that give such co ordinates If you have a GPS system this information can be found in the bottom right hand corner of your mapping screen We will come back to this later in more detail Postcode This is self explanatory just put the postcode of the address the first two or three characters should suffice Nearest Location Here the program asks you for the nearest address
16. Type in the driver number and then press the F key and this will take the driver off the grid Recover This option is for when a job is given to a driver and for whatever reason the driver cannot make the job e g the car gets a puncture By typing in the driver number and then the R key the driver is cleared is relocated to the plot where he she started from and is placed in the home queue while the job that was assigned to that driver is brought back up onto the screen ready to be dispatched again 14 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 6 7 Query 1 7 1 7 1 By typing in a drivers number and then pressing Q for query a green box will appear to give details of that driver s current status For example if the driver is mobile the job details are displayed if he is clear his location is shown Helpline Options On Dispatch Screen Drv This option at the bottom of the dispatch screen enables you to check the status of each driver in more detail By pressing the D key the Drivers Status screen appears The driver numbers are displayed in the first column The lines that are in green type represent the drivers who are on jobs Beside these driver numbers are the times when the jobs they are on were booked Next to this are the details of the jobs themselves i e the pickup address and the destination
17. a list of all your advanced bookings are given a separate screen to represent each day The first day shown is the closest day to the present time which contains advanced bookings i e it will show the advanced bookings of the current day if you have booked any To see the bookings made for any other day just press the ESC key and this will take you to date at the top Highlight the part of the date you want to change e g the day with the arrow key and then change it with the up or down arrow keys When you have got the date you want just hit the ENTER key This will then give you a list of advanced bookings for that day Altering the Time of an Advanced Booking To alter the time of an advanced booking just go to the job that needs altering with the arrow keys and press the A key for Alter This will then highlight the hour part of the time at the top Highlight any part of the time of the job including the date if you wish with the arrow keys and change it with the up or down arrow keys Once you have done this press ENTER Cancelling an Advanced Booking Go to whichever job that needs cancelling with the arrow keys and then press the C key for Cancel The program asks if you are sure you want to cancel this job if so type Y for yes Skipping a repeat job A repeat job is represented in the advanced booking screen by capital letters If a job is to be repeated every Monday Tuesday and Wednesday for instance the
18. also have EXCLUSIVE types this means that the system will only send this category of job to them although it does not prevent an operator forcing a job on them You can also assign foreground and background colours to your job types by entering a numeric value in the FC and BC columns Use the same values as for changing Zones Configuration Bid Zone Configuration This is a table similar to the Backup Zone table which allows you to define a series or group of zones in which a driver can bid This lets the owner define bidding areas rather than allowing the driver to bid anywhere To enable bidding zone strategy you must set the data flag page 2 bottom of column 3 Data Settings to the value 3 Request Jobs Count This facility is only applicable to customers with more than one station You use this to receive statistics from the Dispatcher Similar to other utilities you simply select the period of time you wish to examine and you will see the files appearing on the screen as they are pulled across from the dispatcher These files are the core data from your Base Count Screen F5 F5 in 52 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 08 the Dispatch Screen The system does not discard this information when a new shift begins but stores it in date format waiting for you to transfer it so that you can use the
19. as Drivers Account Process deals with drivers this lloks at the same data from a vehicle point of view This can be of use when a driver owns several vehicles and sub contracts these in double shifts to other drivers 2 17 Vehicle Account Print In the same way as Drivers Account Print deals with driver sheet history this maintains vehicle history 2 18 Rent Codes This screen works in the same way as VAT rates except it applies to Driver s rents insurance and commission The rent codes defined here must also be posted into the individual driver s details Autocab Utilities Menu to have effect Make sure that you press END to save any changes 2 19 Rates and Prices This screen is for inputting all your rates and prices for quotations in the booking screen You are provided with four tables accessed from the main menu Each Tariff Price Per Mile Screen Rates Henu Horning m wm 0100 0200 0300 0400 0500 0600 0700 0800 0900 1000 1100 SI Minimum Fare T 1200 1300 1400 1500 1600 1700 1800 1900 2000 2100 2200 2300 Select 43 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 2 20 2 21 2 22 table is indexed by the day of the week and the hour of the day the tables relate to Tariffs rate charged per mile Pickup Charges Minimum Fares and Waiting Times You can enter different values for each hou
20. en StreetNotZone Rept Broadcast SET BY ENGINEER DO NOT CHANGE 0 Disabled 1 For Sigma amp later terminals enables three digit command set i e 995 for clear rather than 95 0 Broadcast all defined zones Numeric Value 1 255 Broadcast this number of zones 0 Disabled 1 Driver can only clear when in the destination zone 0 Disabled 1 Displays statistics for time to pickup meter or command required as a percentage for 0 15 mins 15 30 mins 30 60 mins Implemented by pressing F5 F6 on any slave 0 Disabled 1 Enables unmanned office operation for use in Australia with TARA telephone system Unmanned office setting Australia Unmanned office setting Australia Unmanned office setting Australia Unmanned office setting Australia Unmanned office setting Australia 0 Where a meter is connected the system will record plot information on pickup and drop off 1 Where a meter is connected the system will record the nearest street by Northings Eastings on pickup and drop off Unmanned office setting Australia DO NOT CHANGE DATA SETTINGS WITHOUT CONSULTING TECHNICAL SUPPORT 89 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 22 Blacklist This is used to store and recover names and addresses of customers with whom you do not wish to deal 3 23 Shift Control 3 24
21. letters M T W would appear next to the job To skip the job for Tuesday of this week for example you would press the S key for Skip The program then asks for the days 16 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 7 3 to be skipped As the help line shows each day is represented by a number so to skip Tuesday you would have to type in 2 and ENTER The program asks if you are sure if you want to skip this day so type in Y for yes The capital T for Tuesday then gets reduced to a small t to signify that the job will not come to the Dispatch Screen at the allotted time for this week only Unskipping a repeat job This is exactly the same process as above except that you type in U for Unskip instead HOLD H AND RELEASE R job In Data systems you may hold and release work with the H and R keys Holding work freezes the job and also removes the job from the update list sent to the mobile data terminal Viewing an Advanced Booking in More Detail As in the dispatch screen and the Drivers Status screen just press V to View Editing an Advanced Booking This is the same process as editing a job in the Drivers Status screen To exit the advanced booking screen press ESC twice F7 Fast Search Pressing this key presents you with a global search engine where you can find an advanced booking from any one o
22. many cash jobs a driver has done since his totals were last RESET Totals can be reset one driver at a time by pressing R for Reset or all drivers totals can be reset in one go by pressing A for reset All It is at the operator s manager s discretion as to when drivers figures are reset If the figures are not reset they will continue to be updated once a job has been completed For cash jobs if your company does not operate on a shout system i e when fares are input by the operator into the computer to clear a mobile driver then the fare is generated according to the mileage calculated by the program If you do have the shout system for cash jobs then the fare that is shouted through by the driver and then input by the operator goes through to the cash screen ACCJOBS tells you how many account jobs a driver has done since his totals were last reset The way the figures are generated here depends on whether your system is configured for shout or no shout for account jobs TOTALS the figures here are simply cash jobs added to account jobs both in terms of the number done and the total amount for both types of jobs To see the next last page of drivers takings simply hit the Page Up Page Down key To get out of this screen simply hit the ESC key The cash screen can be re set at any time by individual driver or for all drivers by pressing R or A respectively This reset operation can only be performed from the Dispatche
23. other it can slow the dispatcher down temporarily For this reason it is advisable to request dockets from master once every day when it is not busy preferably at night Check the history on a regular basis The files responsible for the information on history can take up a lot of space on the computer s hard disk as they are created on a daily basis Eventually this would slow down the computer and it becomes necessary to delete some of the files Using the transfer history function from the utilities menu you can access the history to view any job from the past on the management machine The history will still be available on all the other machines To free space on the machines you will need to use the delete history local and delete history remote functions Delete history local refers to deleting history on the management machine and delete history remote refers to deleting history on the dispatcher and any booking machine 92 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 SON Sexa awg SOAL Gor Gem Waem Unsa Mmea spe dny sWweN pumo Pyma 0q a K EE d 3 adk gor oseq gor lawen gor oe oe ee oe oe ee aa oo oo oe oe oe a
24. pressing the Delete key you are able to cancel any job that is highlighted You can view a job s details in more detail by pressing V for view To get out of the Docket Checks and Posting screen just press Esc IMPORTANT NOTE To save time when editing dockets it is possible to go straight to the pricing fields on a job by pressing the INSERT key Add More Dockets This is where you enter dockets manually The screen is similar to the booking screen but differs in that it asks you for the vehicle and driver that did the job the mileage of the job the price of the job i e how much you charge the customer and the cost of the job amp how much you paid the driver for the job Once you have entered a job you will automatically be presented with a fresh input screen for the next docket You do not need to press end Invoicing Once you have posted the information in Dockets Checks and Posting you can then invoice the customer This you do by choosing Item 7 on the accounts menu The program first asks you for an invoice date so if needs be you can backdate your invoice to ensure payment on time Next you are asked for the period you want to invoice for You change the dates in the same way as you do in the booking screen i e with the arrow keys When you have the correct date for the beginning of the period press Enter to highlight the second date This date is for the end of the period you want to invoice for Once you have in
25. screen gives the user the option to customise his her system to their liking Various settings can be switched on and off at an instant A list of these settings and Parameter Setting Pat 2 Out Of 3 Pavaneter Setting Page 1 Out Of 3 Start Plot i Hide Job Count No HDD Warn Despatch Print Hide Job Price 8 Extras Mode Shout Print NO Manual CLR Unused 4 Booking Print Change DR Pos fice Name Mode Print Plot Out OF area PL Details Expire Print Price Base Factor 4 0 Unuse Midnight Print Distance Tune Unused Rank Booking Account Mode Unused DR List Mode Jobs Post Mode Box Msgs Bleep Warning Include Cash Box Flash Rank Count Unused Warn Dispatch s Unused Hard Disk Save Unused Job Disp Mode i Unused Plot Busy Mode si Unused Display P Code Unused Digiboard Mode Zones Order Unused Hide Des Mode Fave WT Add Unused No Manual Plot Account FCOLOR Unused Hide Cash Mode Account BCOLOR Logout Lock No Plot Status DrvJobMode uro Rate AccDatMode Ringback Flag IgnRankJob Compress Mode Inv NoJob EURO Mode Unused SWIPE Mode VehDisMode i Acc Password BlklstMode Base Minute 1 Default StsMode O Blklst 0 R Base Hour 2 Mile Rate Mode Blklst RM Base Minute 2 Driver PostMode Miles Mode Manual Finish ActiveDisp Mode DrvPayMode Manual Mobile BookedDisp Mode DefCashScr Priority Mode CreditNote Mode Req Shift Fixed Price Mod Link Job Mode U
26. table of 26 characteristics for both the driver and for the vehicle It is up to you to define these For drivers you may select types such as F for Female drivers or S for drivers who allow Smoking For vehicles you may select E for Estate car B for Bus M for MPV and so on 51 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 05 3 07 You navigate the table with the arrow keys replacing the setup definitions Type A Type B etc with those you have decided will be useful for your company You do not have to use them all Once you have entered the Type you can enable it by placing the cursor into the box headed either vehicle or driver and pressing the SPACEBAR An X will appear in the box and you will see that this box is highlighted in the corresponding Driver and Vehicle Screens which we will come to later In order to prevent booking staff entering illogical types into a job such as BE Bus amp Estate car you are provided with 6 groups into which you can allocate your defined types To place a Type within a group you need to place the cursor between the field where you created the Type and the box where you enabled it Simply type in the number between 1 6 that you wish to assign to that particular group and that number will appear in red see diagram If enabled by your administrator you may
27. the advanced Plot 3 TSO bookings in six hour blocks each hour split into four 15minute booking slots The numbers shown between the hours are the number of bookings in that 15 minute slot As soon as you enter pickup address details the Time Bar splits into two views the blue part showing the number of advance bookings in the pickup plot alone How to book a job The program should show the current time if it does not alter it from within Set Time and Date facility on the Autocab Utilities on the main menu To book a job at the current time just press the Enter key This takes you to From The program asks for a pickup address This can be input in one of many ways Firstly as the help line at the bottom suggests the user can type in the house 8 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 number then a space and then the first few letters of the road name followed by the type i e r or R for Road s or S for Street c or C for Crescent Close etc Once you have done this press Enter and a list of the corresponding types i e roads streets or whatever you have chosen will be displayed Just choose the one you want by highlighting it or by selecting the appropriate letter Once this has been done just press Enter to bring itup You will also now see a street level map of the pickup address with the
28. will need to type the driver number and E this will edit the job to make that driver the Required driver the system will then dispatch the job automatically PLOT This signifies any of the plots on the grid above and is used when you want to move a driver from one plot to another An example is if you want to move driver 09 from a plot to the plot represented um zone 7 all you would do is type 09 followed by P QUE CA1 DE2 PAS HON IS CT6 P CIO DA9 THD S11 S12 Q13 G14 MIS BER RER AU AT The blue box will ask you which plot you want to move the driver to Simply enter in the OAE OAS OAW OAN XXX XXX XXX XXX KAX XRX RRR XXN XXX REX LOG NAT SIN number 7 and press enter For voice systems tem 1 12 BALDOC RO HANCHEST avTOCAR N FRED there are parameter settings that clear the driver s status when you plot him For data systems the setting is normally to allow the driver to plot whilst busy to indicate his final destination 11 24 AJ RING BELL 7 Clear This option is used when you want to clear a driver that is no longer mobile i e Just completed a job You type in the driver number and then press the C key to clear The vehicle number will change to green to signify clear status and that number will be added to the bottom of the home queue to indicate he is ready to accept another job 13 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3G
29. you to access the Accounts menu The Autocab Accounts Menu will then appear giving you a list of options for the package We will discuss each of these options in turn Account Customers When you choose option 1 by pressing 1 the Account Customers screen will appear giving you a list of all your account customers If you have not input any account customers into the database a short bleep will sound You will then need to go to option 2 which is Open New Account On the left hand side of the Account Customers screen is a list of all the company names To the right of this is a column of account codes These codes are created when you open a new account and are used to gain easy access to an account customer when booking a job in an account name Try to follow simple rules when creating the account code such as the first 4 characters of the account name plus two numbers i e Walkers Foods could be WALK01 as this will enable users to find accounts quickly Do not change the account code once you are running an account as you will not be able to access data prior to the date of the change To the right of this is a column called period This refers to the invoicing period i e weekly monthly or any other period this information is input when you open an account 29 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711
30. 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 4 1 5 The bottom line is Ends On Type Y to present the current date amp time and then edit This field is especially important for regular runs such as school runs Obviously you do not want a taxi turning up at the schools during a holiday up so you will need to enter in the date that you want the regular booking to stop NB You do not have to put in all the above details when booking a job only the pickup address and the destination If you want to end the booking at any point just press End and this will send the booking to the dispatch screen Advanced Bookings These are input in exactly the same way as a normal booking except you need to alter the time at the top to the time the booking is for This is done by highlighting the date the day the hour or the minute with the left or right arrow keys and then altering it with the up or down arrows You can also alter the time by simply typing it in the time slot For instance if someone needs a taxi at 23 35 just type the digits 2 3 3 and 5 when the time is highlighted You may find this method a lot quicker than using the arrow keys but the choice is yours When the details of the job are entered and the booking is ended with the End key the details do not go to the dispatch screen but to the Pre Booked screen which is brought up when you press B on the dispatch screen We will talk about the Pre Booked screen in more d
31. 711 MultiCDis Time Ebooking Price in DCHK Acc Port Land VIA on Credits Preserve Price Driver Charge Num jobs chrg1 to a single company 2 Multi Company Dispatching is on with the company ID of each job being taken from the number dialled by the customer Each company may have up to 10 phone numbers associated with them which may be defined in the base address configuration program BaseWin Time Period in Seconds The time taken for the job to be offered to the company it has been booked for exclusively After this time period has expired the job will be offered to vehicles belonging to any other company If this time is set to 0 then the time period will never expire 0 Disabled 1 Enabled 0 When printing dockets from Dockets Check amp Posting the VIAS will be printed as normal 1 Instead of printing the VIAS the DOCKET PRICE will be printed 0 Invoices printed in normal portrait format 1 Invoices printed in landscape format to allow extra information to be displayed Q Driver and vehicle credit sheets printed as normal 1 Vias included in driver and vehicle credit sheets 0 Disabled 1 Jobs priced by the booking clerk using the insert function will remain even if the driver shouts a different value 0 No driver charge is applied 1 The driver will be charged an amount specified in the following flags e Num jobs chrg1 e Driver charge 1 e Driver charge 2 The number of jobs tha
32. C then use the arrow keys followed by ENTER to change the date or ESC again to exit Logging Out You need to LOG OUT when your shift is complete This is so that jobs booked by the operator that follows you are not tagged with your identity This is done simply by pressing ESC when you are in the dispatch screen You will then get a grey box with the message Do you want to log out Simply type Y to confirm This will then take you back to the LOG IN screen ready for the next operator 27 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 The past few pages have been a description of how Booking and Dispatch is done on the Autocab Taxi Management System The following chapter contains information regarding the Accounts Package as well as the Utilities Package If you have any comments on this manual or any further queries do not hesitate to contact our technical support line 28 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 2 2 1 AUTOCAB ACCOUNTS The Screen By choosing option 2 on the Autocab Management Menu this will take you into the Autocab Accounts Menu You will be asked to enter your user name and password please note that your password security level must be set to at least 200 to allow
33. Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 18 Backup zones allow the computer to look at the next available plot if there are no clear drivers in the plot that the job is picking up from Up to 75 backup zones can be specified which are entered in as a number these settings can be varied by the hour for every day of the week Backup zone 1 is always put as the zone that corresponds to that plot i e If you name plot 1 as BAS you would enter under backup zone 1 next to BAS as 01 using the arrow keys and A add or S subtract to alter the figure Zones Configuration Using this facility it is possible to change the name of your plots and even add new plots by editing the details in this screen Zones Configuration Page 1 ZONE NAME GRID EAST GRID NORTH TXT COLOR BK COLOR TYPE RANK Edit Zone OFF 050328 042886 08 08 i 8 The zone configuration screen allows you to edit the plot name and also the grid reference co ordinates They are used by the program when you Freetype an address in the Booking Screen to give an approximate location reference for an address which is not in your AZ database and therefore an approximate price It is therefore important that the Grid East amp North fields are filled in Adding a new plot is straightforward Simply edit the details for the plot name in the zone configuration screen To enter the grid
34. Name field Enter number of days advanced notice in vehicle and driver details before an item is due to expire Flashing 0 Cars plotted bottom of list when changing zones 1 Cars plotted in same order as prime queue list on left of screen 2 Ifa No Job then keeps its position in any plot it moves to 0 62 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Unused Box Msgs 0 Disables the status from being displayed on the dispatchers screen 1 Enables the status to be displayed on the dispatchers screen Box Flash 0 Disabled 1 Enables status boxes to flash on dispatchers screen Logout Lock 0 Itis possible to log out of the Booking and Dispatch program and return to DOS on all of the computers 1 This inhibits the user to log out of the Booking and Dispatching program on the dispatching computer 2 This inhibits the user to log out of the Booking and Dispatching program on all computers except the management computer where the main menu is accessed Clock Brdcast M The Dispatcher broadcasts its time to all other computers after a designated period to update their clocks this keeps the time of all computers the same The value of the broadcast period is entered in minutes 180 to 240 minutes are normal values Warning Factor Multiplier value for warning time for pre booked jobs Should usually be set to 1 i e us
35. RR XXK RK XXX RR LOG NAT SIN space below the grid this means no jobs have been booked If OTADA DAS EEAO EO MURCHEST nUTOCNB N FRED there are lines of text below the grid each line represents a separate job Each line displays the time the job is booked for the pickup point the destination the type i e the type of vehicle amp ENEAN 7 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 2 1 3 driver that is required and either a number or three asterisks If a number is displayed this means the program is recommending a driver which it does by seeing if there is a clear driver in that plot or any back up plots If there are no clear drivers available the system will display three asterisks to signify that the operator needs to deal with this job There is a blue help line at the bottom of the screen which lists all the options that are applicable to the dispatching screen We will look at these options later but now we will talk about how to book a job The Booking Screen To enter the booking screen simply press the space bar The space bar allows you to toggle from one screen to the other At the top the booking screen shows a grey block the Time Bar which displays the Vehicles CLR BSY Plot Jobs Queue 1 advanced booking Total Jobs Queue status at a glance It Plot 1 air displays
36. The cash screen is hidden from the operators Operators can view the job count screen The job count screen is hidden from the operators Operators can view the price of every job The price of every job is hidden from the operators This allows the operator to clear any driver if he wishes This disables the operator from clearing drivers The operator can not position drivers in the queue The operator is allowed to position drivers in the queue this has not yet been implemented The number entered here determines which plot is allocated to be the Out of Area Plot 1 to 68 N B This will then move all Out of Area roads to the new Out of Area Plot This is measured in miles and is used when mileage is inaccurate when booking jobs from the base plot Entering any value between 0 00 to 10 00 will offset the distance estimated by that value Adjusting this value may increase the accuracy of estimated distance between streets Any value between 1 00 and 10 00 can be entered Represents No Shout i e Drivers can be cleared from any 60 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Job Post Mode Include Cash Auto Our Ref Dockets Sort PriceNoPostaAll No Login Print Base To Base Booking Prio Zones Order job by typing the driver number and pressing c to clear Represents Shout Acco
37. The final column is reserved for suspended accounts i e if an account is suspended the letter Y will appear in that column for that account Operators will not be able to book jobs to an account that is suspended Like the booking and dispatch screen there is a blue help line at the bottom giving you a list of options that are applicable to each screen Here is a description of each one ARROW KEYS refers to how you select a particular account i e with the up or down arrow key Edit Account Company AUTOCAB Customer Driver PAGE UP PAGE DOWN applies when you have more than one page of account customers If you want to access the customers on the next page you press the Page Down key and vice versa for Page Up RETURN allows you to edit information for any of the account customers You select the customer whose details you would like to alter with the up or down arrow keys and then press Enter The Edit Account screen then appears and you will notice it has exactly the same layout as the Open New Account screen see 2 Open New Account To alter a line you go to that line with the arrow keys and then delete the information that is on that line As the help line suggests this is done by pressing the Delete key You can then input the new information on that line 30 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711
38. X Tel No 0161 491 7777 Fax No 0161 491 7711 1 6 3 1 6 4 1 6 6 No Job This option is for drivers who have been given a job but there have been no passengers at the pickup address You then type in the driver number followed by the N key and the driver is cleared asterisk disappears and the driver is added the top of the home queue i e he she becomes next in line for the next job Settings can allow drivers to clear without operator validation but this is unwise It is the operator s duty to use system information to validate the No Job request In the case of voice systems the operator can check the Timetable to see how long the driver has had the job if he has waited long enough In the case of data systems the GPS map will automatically centre on the driver to confirm whether or not the driver has proceeded to the pickup point Start This option is for starting a driver s shift Just type in the number of the driver you want to start and then hit the S key The driver is automatically placed in the START plot and placed at the bottom of the home queue If certain drivers do not start their shift at the base then you can relocate them by typing in their number and then the plot where they do start as mentioned above With GPS systems this action will be performed by the system itself A mode is available which will present a list of drivers for the operator to select Finish This is for when a driver finishes his shift
39. X Tel No 0161 491 7777 Fax No 0161 491 7711 Contract Number If you need a contract number for each customer you can input it here Used largely in conjunction with courier type work Invoice Period It is not necessary to use this setting as if left blank an invoice can still be created at anytime However using invoice period can save time when creating invoices you can tell the computer to invoice all customers with weekly or monthly invoice periods rather than creating invoices individually for each account Type W if you want to invoice the customer weekly Type M if you wish to invoice the customer monthly Type A if you wish to invoice at any time other than weekly or monthly Password This field needs only to be activated if a password is required when booking a job It can also be used to identify cost centres or simply to leave a message to remind the booking operator to enter required data e g get order number An example of when this may be used is when a booking is made by a headmaster of a school and only he she has the authority to book a job in the account name Passwords can only be enabled AFTER a customers record has been created To enable the password facility press F9 as shown on the help line and a blue table with two columns and 15 rows will appear You may enter up to 30 passwords which the customer requires before work can be booked on the system This same table will be presented to the booking oper
40. anual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 PLOT When a driver plots or accepts a job this shows his destination plot DIR 1 represents data from the base 0 represents data from the mobile DRV The driver number the data is going to or coming from MESSAGE TYPE A short text description of the data type E g DRV PLOT is a driver plotting USER MESSAGE etc You can filter the Data Log to view the activity for just one driver by pressing ESCAPE then DELETE the ALL in the driver s field replace this with the call sign of the driver concerned and ENTER to view the data Message Functions Pressing the F9 key will reveal a menu containing 12 blue boxes At this point you have the choice of several function keys to operate message features Repeat Last Pressing F5 will bring up a repeat of the last message sent press End to send it again or Esc to cancel Periodic QUE CAL DEZ PAS HA4 RIS C16 PH CIG DAD TLO 11 12 Q13 G14 M1S KKK KKH NO AUTI 0 1 REPEAT LAST g PERIODIC Ai URGENT 5 STD HSG ro Pr a HEH HOG MD HSGS L0G E Select _ 09 13 A RING BEL Specter TE J Periodic messages can only be set and altered from the utility menu on the management machine see later Pressing F6 allows the operator to view the current periodic message settings 26 Autocab User Manual G P C Computer Softwar
41. at have been marked F12 Can post any job provided it has a valid vehicle amp driver call sign Active job displayed in same format as V3 amp V4 Active job displayed with number of passengers size Booked job displayed in same format as V3 amp V4 Booked job displayed with number of passengers size Jobs recorded as No Jobs included in invoice Jobs recorded as No Jobs excluded from invoice Disabled Jobs cab be linked together using same link ref number Disabled Enabled Managers can create job templates using F9 F6 save 65 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Job Type Mode 0 Only permits entry of job types configured in management 1 Only permits entry of job types configured in management plus a number ServCharge Mode 0 Standard Invoice no service charge Discount can be applied 1 Invoice with service charge VAT calc only on service charge Def Inv Format Default Invoice format if none defined in Account customer file Acc Sort Mode 0 Sorts Account Customer list by name 1 Sorts Account Customer list by account code Export Mode 0 Invoices are not exported 1 Data Cabs Swansea format 2 Value Cabs Belfast format 3 Amber Cars Leeds format DrvJobMode 0 Jobs are stored in Driver s List D J in dispatch view when completed 1 Jobs are stored in Drive
42. ator when they select an account name They will not be able to proceed further unless a password is validated against the table for that customer The password list can also be used to identify cost centres within a client company and invoices can be batched by cost centre providing the appropriate parameters have been set Suspended If an account is to be suspended press Y for yes 33 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 VAT Mode Determines the VAT breakdown on a customers invoice 0 VAT is added on to the invoice price 1 VAT is included in the invoice price Priority This relates to how important the customer is What you input here is a number from 1 to 9 with 9 signifying that the customer is of topmost importance and 1 meaning the opposite This priority will then be assigned for every job that is booked for that particular customer only if priority mode is set to 1 in the parameter settings Vat Code Here you can specify what code each customer is allocated The code relates to the VAT rate that you are charging the customer The VAT rates can be set through Item O in your Accounts menu VAT RATES CHARGES The right hand side of your customer account screen is devoted to calculating the price of a job by reference to its individual components There are two columns displayed the
43. be shown 1 This column will be updated 0 This column on the MDT Information Screen will not be shown 1 This column will be updated 0 This column on the MDT Information Screen will not be shown 1 This column will be updated 0 Disabled 81 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Hide Job Flag GPSManPlotMode ClearDest Mode Emergency Mode Supervis Mode Extras Flag Bid Busy Mode Cin Type Count Num ACL Retry GPS ant Mode 1 When a driver clears the system will re plot the vehicle before clearing To be used in conjunction with GPS Plot Busy Mode 0 0 Disabled 1 Job hidden until driver accepts 0 Driver can always press S to re plot Required to get out of Break Plot 1 Driver can press S to re plot but only if in a plot set to type 1 in Zones Configuration Required to get out of Break Plot 0 Disabled 1 Changes destination on the job to the clearing plot 0 When a driver sends 99 EM Vehicle Number appears in Box Messages top right hand corner of screen 1 As above plus a red flashing box displayed centre screen 0 Disabled 1 Supervisor Screen can be accessed by pressing M from the Dispatch Screen A selection of MDT parameters can be changed by selecting the appropriate item 0 Disabled 1 The Extras field on the MDT is enabled
44. choose the A Z Maintenance option from the utilities menu 47 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Thirdly you would choose the Add New Address option in the A Z Maintenance Menu This then takes the user into a data input screen where the program asks you for various information We will look at each field in turn Address The program asks you for the name of the address you want to add to your A to Z Let us choose the hotel The Queens Arms as an example Area The program asks for the area in which the hotel is located Let us assume that the hotel is in Townsville for now so you would input Townsville in this field Type As we have seen in the booking and dispatch mode type refers to R for Road S for Street etc As this is a hotel not a road or street we need to think of a type for Hotels as well as other well known places You may think that the letter H could be used but then this would conflict with all your Halls e g Mount Hall or St James Hall Generally we recommend that the letter X be used for all your well knowns as this does not clash with any other letters If you are adding a town or city to your database we recommend that you use the letter N We will discuss this in more detail later 48 Autocab User Manual G P C Computer Software Ltd Cheadle
45. d Jobs Account Jobs y choosing option 1 you can took at COMPLETED jobs The screen displays the current day but you can alter the day you want to look at simply by pressing ESC History Screen SOND PWD a Once you press ESC the date is highlighted and by using the arrow keys you can alter the date to the day you want to look at 20 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 The screen shows you what time the jobs were booked and dispatched It displays the pickup and destination of each job as well as the driver and car that did the job If a name is given when the booking is taken that is displayed also If you choose 2 on the History menu all the cancelled jobs are displayed i e jobs that have been booked but then later cancelled for one reason or another Jobs will be listed in date and time order The other options work on the same principle Choosing 6 on the History menu will take you to the Global Search screen This screen allows you to search through jobs for any period specified based on either the address house number customer name or driver number This is especially useful if a customer were to phone enquiring about a missing wallet or purse Menu item 7 enables you to view all DISPATCHED jobs this does not mean they have been completed use menu item 1 to view completed jobs ltem 8 on th
46. ditional addresses by the same method as above Once you have input the journey details you then arrive at 9 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Customer Here you can input the passenger s name if it is given On pressing Enter you come to Job Note Here you can input any additional information relating to the passenger e g DOG to show the passenger has a dog etc Job Type The program asks for the type of vehicle the passenger wants assigned for the job or any important features that need to be added e g if the passenger is in a wheelchair you type W or B for bus etc You can have up to four type definitions on a job these can consist of either vehicle types or driver types Your system administrator will have defined the various types so you should be given a list of type definitions applicable to your company NB the help line at the bottom of the screen merely displays suggested types these may not correspond with the types defined by your system administrator Tele No Here you can enter in the customers telephone number if it is required or it can be used to enter in any credit card details If your system has caller ID then this line is reserved for the telephone number to be presented when a customer dials in If this is the first time that a customer has called then the telephone number
47. driver numbers from 00 to 499 22 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Along the top of the screen you will see the following categories VEH REJCT VOICE NOJOB RECOV INFO METER CLEAR DELAY CSMSG NEGAK POSAK FAILED So by reading the number grid for a driver you can see exactly how many of any type of job has been done NB Please note that the statistics in this screen can not be accessed once they have been reset if you require to keep this information you must use the Print Screen key to send a copy to Windows Clipboard this can then be pasted into Windows Notepad and saved printed as required 1 9 Full Data Function Keys As well as the functions available on F5 customers running Full Data Systems also have functions under F8 and F9 Users who have GPS Global Positioning by Satellite have special functions for this under F7 1 9 1 Full Data Functions Pressing the F8 key will reveal a menu containing 12 blue boxes At this point you have the choice of several function keys to operate other features 23 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Start Auto Press F5 will initialise automatic dispatch You will notice the display in the top right hand corner of the screen will cha
48. e History menu enables you to see any jobs which have been Suspended or Skipped in the Advanced Booking Register Item number 9 is only viewable at the Dispatcher and requires a parameter setting to enable the Dispatcher to edit account dockets which have not yet been called for by the Management computer N B For History to be up to date on any station that machine must constantly be in the Booking and Dispatch mode when jobs are booked or dispatched As the Dispatch machine is always in this mode it is the only one that is reliably up to date If an accurate record of all jobs done needs to be accessed on the Management account machine then the records need to retrieved from the Dispatch machine This is done from within the Utilities menu C Transfer History and this will transfer all job details onto the Management machine without disturbing the Dispatch machine This is discussed in more detail in Chapter 3 Item number 9 is only viewable at the Dispatcher and requires a parameter setting to enable the Dispatcher to edit account dockets which have not yet been called for by the Management computer 21 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 8 3 1 8 4 Base Count By pressing F5 the job statistics for the day and each shift time are shown along with the number of pickups and drops in each plot for th
49. e Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 10 URGENT In normal circumstances a user message will take a lower priority than all other data Using urgent ensures that the message will go out immediately it will also go out in JOB FORMAT and will replace any data on the Driver s data terminal On pressing F7 the message box will be displayed type the required driver number or ALL and press ENTER Type your message in the box pressing Enter at the end of each line Your message will be sent on pressing enter on the last line though you can press END to send at any point or ESC to cancel STD MSGS Standard message can only be set on the management machine see later F8 brings up a list of available messages Select the letter that corresponds to the required message a message box will appear containing the message Standard messages default to all cars to send the message to all cars press End To send the message to one car press Delete type the required driver number then press End Press Esc to cancel at any time New MSG Pressing F9 brings up a message box which works in exactly the same way as an urgent message though this message will not be sent out until the radio channel is free MSGS Log The computer will store a log of all user message that have been sent F10 displays the message log Page Up Page Down scrolls through the pages Press ES
50. e cars and saved on ALL machines 2 GPS data is only logged on the main dispatcher SET BY ENGINEER DO NOT CHANGE SET BY ENGINEER DO NOT CHANGE 0 Disabled 1 When doing rank jobs drivers can clear in the same plot as the pickup within a certain time and have their original position in the zone and queue restored The TIME when doing rank jobs drivers can clear in the same plot as the pickup and have their original position in the zone and queue restored 86 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Hackney Type Pre POB WHITE Hold on Repeat No System Work NSW ON Msg NSW OFF Msg N amp E on Jobs AutoCCAccOnJob Enables Hackney type in VDET If Keep zpos mode is set to 2 only vehicles with this type set in vehicle details will be allowed to use this feature 0 Disabled 1 Vehicles which are POB will be white instead of yellow 0 Disabled 1 When jobs repeated will be held when returning to active screen 0 Disabled 1 If vehicle is HACKNEY and is ina RANK TYPE 2 zone and sends in 79S to enable no system work vehicle will not be suggested for system work 79S again cancels it 0 Message sent from standard message list when No System Work 1 Msg command is enabled 1st 79S 0 Message sent from standard message list when No System Work 1 Msg command is disabled 2nd 79S 0 Di
51. e current shift The shift times are input in Autocab Utilities Parameter Settings see chapter 3 A maximum of two different shifts can be input a printout of the statistics can be made using the Print Screen key In the blue box you will see several categories each with 3 corresponding numbers The first number represents a running total for the day i e since the start of shift 1 the second represents shift 1only and the third represents shift 2 only Total represents all types of job Cash represents the number of cash jobs Account represents the number of account jobs Cancel represents the number of cancelled jobs No Jobs represents number of no jobs there have been Override represents number of jobs recommended for a driver by the program but were overridden by the operator Recover represents the total number of recovered jobs Below you will see that all plots are listed followed by two numbers in green and red The first number green represents how many jobs have been picked up from that plot and the second number red represents how many jobs have been dropped off that plot since the last shift At the end of shift two the screen will be reset and information contained in this screen can then only be viewed using the Autocab Utilities see chapter 3 Drivers Count Pressing F8 amp then F7 shows the driver statistics for the day and each shift The numbers highlighted in blue to the left of the screen represent
52. e dispatchers screen It is then up to the operator to manually finish the driver 2 System ignores all Finish codes sent by the drivers 0 When a driver wants a job to be recovered from him he keys 97 S the system then automatically records the job as a Recovered Job and carries out the recovery action 1 When a driver wants a job to be recovered from him he keys 97 S the code RE with the drivers number appears on the dispatchers screen It is up to the operator to manually carry out the recovery action 2 System ignores all Recover Job codes sent by the drivers This time allows the dispatcher operator to amend a job after it is recovered This to avoid the job being given back to the same driver Value span of 0 65000 sec Value span of 00 65000 sec When the driver keys 78 S on his MDT he is put on a long break This parameter designates the length of time of the break When the driver is put on this long break he will not be given a job but he will retain his position in the Queue The driver can terminate this break prematurely by keying 81 S This parameter is similar to the short break but is given a higher value When a NOJOB is entered all penalty times are removed and set to this time Therefore if the time is set to 0 the penalty will be completely removed When the Log Level is set to a value between 0 99 only that level and any level below it will be logged within the Data Log sc
53. e program is less than the minimum charge the minimum charge will be the figure used in the invoice This information can also be used if you charge a fixed price for the customer regardless of the job To clear a driver on a fixed price account job you merely enter zero and the minimum fixed price will be used as default This is based on the assumption that you have the shout system Discount This is if you give a customer a discount on all jobs Service Charge A service charge figure can be input here Invoice Format Several invoice types are available the most widely used are shown below and a reference grid is included in the Getting Started manual delivered with your system You should experiment with the various formats by creating a Test account and producing invoices in differing formats It will help if you number the invoices with the format reference so that you can refer to them in the future 0 includes docket number and job type with waiting time in minutes 1 Does not show docket number or job type but does show waiting time cost and has a larger field for pickup amp vias 35 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 2 3 2 4 2 9 Sort Mode This field is reserved for accounts with passwords control where cost centre batching of the invoice is required setting the flag to 1 wi
54. e warning times as normal if set to 2 3 etc warning times are doubled tripled etc Driver Details 0 Operators can see driver details by inputting driver number and D 1 Operators can not view driver details Base Hour 1 Hour for first job count shift to start 24 hour clock Base Minute 1 Minute corresponding to Base Hour 1 Base Hour 2 Hour for second job count shift to start 24 hour clock Base Minute 2 Minute corresponding to Base Hour 2 63 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Manual Finish Manual Mobile Priority Mode Fixed Price Mode Reqs Drv Mode CLI Flag KB Start Mode Record Times Badge Details Query Edit Mode No Plot Status Euro Rate 0 Dispatcher can finish drivers 1 Dispatcher can not finish drivers 0 Dispatcher can make drivers mobile 1 Dispatcher can not make drivers mobile 0 Priority mode is not in use 1 When a job is booked for an account customer the job will be assigned whatever priority is set in the customers account details 0 Disabled 1 Prices are calculated by reference to the fixed price table in parameter settings 0 Operators may request a driver on a booking 1 Operators cannot request a driver 0 Disabled 1 Enabled 0 Disabled 1 A list of drivers is presented to the base operator on starting a car rather than e
55. eadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Fare WT Add Account FCOLOR Account BCOLOR No HDD Warn Extras Mode Unused Acc Name Mode Details Expire Zone List Mode House Num Mode 0 Disabled 1 When the Shout function is carried out i e the fare and WT waiting time are entered manually the total price of the jobs is the fare and the WT Works in conjunction with Account Mode This enables the user to specify a colour for the text or foreground of every account job on the dispatch screen This parameter setting overrides the colour given to a job by the option in the Zone Configuration The value entered ranges from 0 Black to 15 White This enables the user to specify a colour for the background of every account job on the dispatch screen This parameter setting overrides the colour given to a job by the option in the Zone Configuration The value entered ranges from 0 Black to 15 White 0 A computer will warn you if the hard drive is getting full 1 A computer wont warn you if the hard drive is getting full 0 Disabled 1 When a driver clears an account job on basic the operator is prompted for extras On data the driver can add a value in extras field 0 When invoicing the Company Name will be printed on the invoice 1 The Company Name will not be printed on the invoice Some companies put the Company Name next to the
56. eauToceDb USER MANUAL The Complete Reference Includes Management amp Accounts Rev 35 Nov 2006 Dear Valued Customer Thank you for choosing Autocab The complete Taxi Management System We hope that the installation of your system has gone smoothly and that you are now ready to begin using your new system Our installation engineer will have shown you the basic principles of the system but as you progress there will be a hundred questions you will no doubt need to ask Please take the time to read and understand the user manual as it will make many aspects of the system clearer to you Should you need to ask any questions or be experiencing technical difficulties we have experienced engineers available who will be happy to provide help you require During Office Hours 9am 5pm you can contact technical support on 0161 491 7766 In the unlikely event you have a serious problem out of office hours the Emergency Line is 07808 897 605 We hope that you enjoy using Autocab G P C Technical Support 1 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Autocab Contents BOOKING AND DISPATCH 1 1 1 2 1 3 1 4 1 5 1 6 1 7 The Screen The Booking Screen How To Book A Job Advanced Bookings Multiple Bookings Options Regarding Drivers 1 6 1 1 6 2 1 6 3 1 6 4
57. een that shows you all of your plots Along the top is a 24 hour clock so that you can set the warning times for each plot for different times of the day The initial settings for each of the plots is zero minutes This means there is no warning time set i e The booking will appear on the dispatch screen at the same time the job is booked for To alter the warning times for any plot choose the warning time you would like to alter with the arrow keys and then alter the time with the A Add or S Subtract keys All times are in minutes so if you wanted to set the warning time for out of area jobs to one and a half hours you would have to set the warning time to 90 Pressing PGE DOWN will reveal more plots PGE UP will take you back Once you are happy with the settings press END to save them TIP In Parameter Settings you can apply a multiplier to these warning times if you have pick ups at great distances The multiplier will apply to the whole table so you will need to reduce the times you enter for your local areas correspondingly Job Type Configuration You can assign types or characteristics to both drivers and vehicles These types will also be entered into Drivers Details 3 10 and Vehicle details 3 11 so that the i program can recognise which is the right driver and vehicle T N Gr Veh Dw T N Gr Veh Dr i j a ii gee Nam eT combination for out of the Nob Types Configuration it ti ordinary jobs You are provided with a
58. eping duties 91 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 30 General Housekeeping Duties 1 2 3 4 NEVER switch off the dispatcher controller machine unless it is absolutely required This is the most important machine since it is the only one that must remain up to date at all times When saving any data on the management machine e g when modifying addresses and adding new account customers e t c always ensure that all computers are switched on and in booking and dispatching mode This is to ensure that the data is mirrored on all computers This also applies when performing functions such as transfer history and request jobs count Switching off a computer in the middle of a transfer history will cause the computers to lose history for this reason it is very important that all computers are left on whilst performing these functions For all account work you should really be checking and posting dockets every day but at least once a week This way too much time is not taken up and you will find that you have less work by spacing it out rather than checking all account work once each month before invoicing For systems where there is more than one computer the Management Machine needs to transfer all the account work from the dispatcher machine Since this requires the machines to talk to each
59. epth at a later stage Multiple Bookings If you need more than one car for a job you just enter the job details in as normal end the job with the End key and then press the F5 key followed by ENTER each time you want an additional car For instance if you wanted three cars for Base to Romford you would enter Base to Romford as one job end the booking and then press F5 amp ENTER twice followed by ESC for two more jobs to come up on the Dispatch screen There are now three jobs of the same type on the Dispatch screen 12 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 6 1 6 1 1 6 2 When the F5 key is pressed a green box appears indicating the number bookings taken This will ensure that you don t book more jobs than you need to Options Regarding Drivers If you type in a driver s number 09 for example you will see that the blue help line at the bottom automatically changes to give you a new list of options These options concern the drivers only We will go through each of these options in turn RETURN If you hit the Return key also known as the Enter key after typing in a driver number this will give the job that is currently highlighted to that driver In other words you will dispatch the job that is highlighted to the driver whose number you typed in In Data systems where Auto is engaged you
60. es processing of swipe card transactions from the vehicles 0 Disabled 1 Enable querying of the Swipe Card Gateway from the dispatcher press F8 F12 to view details of last transaction SET BY ENGINEER DO NOT CHANGE SET BY ENGINEER DO NOT CHANGE 0 Jobs are sent in standard 8 bit format 1 Jobs are sent in the smaller 6 bit format 0 Uses standard number 3 when sending a message N User defined number of retries when N is the number 0 Disabled 1 Sends cost price to data terminal 0 Disabled 1 MapManager method 85 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 NW Drv Box Md ACL Log Mode Data Flag3 Unused GPS Log Mode Data Flag4 Unused Data Flag5 Unused Keep zpos rank Keep zpos time 0 Disabled 1 When a Driver is not working yet he sends a command in a message is written to the Data Log If this flag is set a box message will also be put on screen informing the operator that a driver that is not working on the system is actually sending commands in i e the driver may be trying to work without the owners permission 0 ACL Log is disabled 1 Whenever a command is sent to ACL the dispatcher will log the command locally then broadcast it to the slaves to be logged SET BY ENGINEER DO NOT CHANGE 0 GPS data from the cars is not logged 1 GPS data is logged from th
61. esi Haine ee in the box to confirm that this Type or Bim Fenris fi characteristic is set for that particular driver oii ined B Bus gt 0 J Type J 1 RTyp zl AN You need to be sure to enter RENT CODES in E GOP Tt bie these records so that you drivers paysheets ERNATEN oe E IKI Me Cash Jb work correctly You can also prevent a driver MCC MEGA ERA ET from either logging onto or being booked onto the system by entering a Y into the box labelled Disabled On pressing enter the program takes you into another screen which is the data input screen Here you enter the relevant information for each of the fields Once you have entered all the details for a driver just press the End key to save the information 3 11 Vehicle Details Similar to the Drivers Details this provides vehicle information and follows a similar format for both details and type definitions It is important that you enter as much information as you can to ensure the correct assignment of work 3 12 Transfer History This option allows management to transfer Isir iee font Ei i ate Num s the history files from the dispatch m y Ear er A 1 yo adio H lemarks 1 machine Simply select the time period Rang Heter SA Henan 2 Unused for the history you require Type A Whe te cp pama Again this needs to be done on a regular basis preferably daily but at least once a week so that all history is accessible on if U i
62. ess enter This will provide you with a list of all accounts that were invoiced during that month Highlight the invoice you require a copy of and press F3 You can do this an unlimited number of times and you can access as far back as your history for the account goes This completes part 2 of the user manual 46 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 AUTOCAB UTILITIES The Screen AUTOCAB UTILITIES MENU 6 Fldppy Disks Utilities L Full Bata Setting 8 OverBooking Protection N Spare E Hictore By choosing option 3 on the Autocab Main Menu this will take you into the Autocab Utilities facility The Autocab Utilities Menu will then appear giving you a list of options for the package We will discuss each of these options in turn 3 01 A Z Maintenance This is the option that is most likely to be used when the Autocab System is first acquired This option allows the user to input all the popular pick up addresses that are not already included in the database These addresses are what we call well knowns and are types other than roads or streets These well knowns could be clubs hotels restaurants etc To add a well known such as a hotel for instance you would have to go through the following procedures Firstly you would choose the Autocab Utilities option from the main menu Secondly you would
63. etween 0 and 10 A high value can indicate when a vehicle has a problem such as a bad aerial connection Voice On a system where both voice and data are operated on the same radio channel pressing F8 will stop the system sending data allowing the operator and drivers to speak for a period specified through the Management Utilities Menu For users who have both a data and voice channel this function will steer the driver s radio to the voice channel automatically requires compatible radio type Monitor A diagnostic utility displaying data being transmitted and received in a text format Generally for engineers use only Data Log Data Log Date Time Level Msgno Plot Dir User Len Message Type 08 54 00 01 ACK TIMEOUT REQ 08 04 04 02 ACK TIMEOUT REQ 08 94 08 03 ACK TIMEOUT REQ 08 04 12 04 ACK TIMEOUT REQ 98 94 16 00 ACK TIMEOUT REQ 08 04 19 95 AUTOPLOT OFF 98 04 20 01 MDT lt VEH 08 54 20 01 ACK TIMEOUT REQ 08 54 24 01 ACK TIMEOUT REQ 08 94 24 62 AUTOPLOT OFF 08 94 24 62 MDT lt VEH 08 54 28 02 ACK TIMEOUT REQ 08 54 30 55 9 l AUTOPLOT OFF This is a register of all data transmitted and received Press ESC and use the arrow keys to select the date you require then press ENTER You will see that the data is stored in time order Pressing Page Up Page Down will scroll through the pages of data As a user you will only be concerned with some of the columns displayed 25 Autocab User M
64. f Unused 55 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 13 3 14 3 15 3 16 3 17 the management machine You will use this history in connection with account queries and the like Remember if you request history for a long period you may find that your management machine will be busy and hence unusable for other utilities for a long time Delete History Remote This facility enables you to delete periods of history from the other machines This is necessary when freeing disk space Simply specify the dates from and to that you want deleted Delete History Local This is the same above except it applies to the management machine only History This works in exactly the same way as that described in the Booking amp Dispatch chapter Analysis This allows you to view the statistics for any period once it has been requested using REQUEST JOBS COUNT 3 7 Backup Zones In this screen it is possible to set up your M2 ww Hw OF 18 it backup zones for each of your plots for s each day you can set different values for each hour of the day and every day of the week A screen view is provided for each day of the week follow the instructions at the bottom of the screen which allow you to move to the next hour or to copy a set of values 56 Autocab User Manual G P C
65. f several search criteria F8 Suspend By pressing this key the active record can be suspended for defined date ranges lists of suspended and skipped jobs are displayed in the History Menu Dispatch view F5 gt F4 F9 Filter Will filter the advanced booking list to display only jobs that are repeated Viewing Jobs in More Detail on the Dispatch Screen 17 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 1 7 4 1 7 5 1 7 6 1 7 7 Press V for View Cancelling a Job on the Dispatch Screen Go to the job you want to cancel with the arrow keys and press C for Cancel The program asks if you are sure so press Y for yes Timetable By pressing T for Timetable this brings up the timetable screen This screen shows you all the drivers that are currently mobile Next to the driver numbers are the times of when the jobs were booked and the times when the jobs were dispatched The numbers in the green box represent how many minutes the driver has been on the job The numbers in the red box represent how many more minutes it should take before the job is completed This is done by the program calculating the distance between the pickup address and the destination from the ordinate survey co ordinates held within memory and estimating that the drivers travel at an average speed of 30 m p h The box at the end of line i
66. f there is one represents how many minutes late the driver is Edit By going to a job on the dispatch screen with the arrow keys and pressing E for Edit this is the same process as editing a job in the Drivers Status screen Cash Screen This facility enables the dispatcher and the management staff to monitor the takings of ALL the drivers at any given time It is particularly useful to the dispatch operator in that it will allow him her to see which drivers are doing well and which are not and try and redress the balance somehow The facility is also useful for the management staff in that it can be used as an aid to cash up at the end of a drivers shift To use this facility you simply type A for cAsh when in the dispatch screen The following headings appear DRV START FINISH CASHJOBS ACCJOBS TOTALS 18 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 DRV relates to the drivers and is numbered from 00 to 99 allowing 100 drivers VEH START FINISH NoJob Rec Job CASH JOBS ACC JOBS TOTALS O 16 40 i i 3 19 40 n e E E START tells you at what time a driver started their shift This time is updated every time a driver is logged on by the dispatcher FINISH tells you when a driver finished their shift This is updated every time a driver is logged off by the dispatcher CASHJOBS tells you how
67. first headed Customer is where you enter the actual price you charge the second headed Driver is where you enter your cost of sales what you pay the driver These values are used to calculate docket values only when the parameters are set to shout account value 2 and only when a mileage is entered by the driver or operator If a fare value is returned by either the driver or operator then this will override the values set in the table Pickup Charge For each customer you can enter the pickup charge if there is one Charge Mile This is what you charge the customer for each mile travelled When in the dispatch screen you simply input the mileage to clear a driver on an account job and a figure will be generated according to what is entered here 34 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 If you have the shout system i e where each driver on an account job needs to either shout the fare or the mileage for the operator to clear them a figure will be generated from the mileage they quote If you do not have a shout system a figure will be generated from the mileage estimated by the program when the booking is taken i e the mileage that appears above the quote Waiting Time Minute This is what you charge for waiting Minimum This is the minimum fare for this customer If the figure generated by th
68. he time and date and serves the same purpose as the Time and Date commands in your operating system This option is used if for some reason either the current date or time is incorrect or maybe both and needs to be adjusted This option is also required when moving from GMT to BST and vice versa To change any part of the date or the time just highlight what needs to be changed with the left or right arrow keys Once you have highlighted what needs to be modified use the up or down arrow keys to alter When happy with the alterations press ENTER to save Note For the time and date to be posted to the Booking amp Dispatch stations they need to be switched on Warning Times This module is used to set the warning maare times for advanced bookings i e The amount of time needed for an advanced booking to come up on the dispatch screen before the job is due For instance if a pickup is in a certain plot and you know it takes about twenty minutes on average for a car to reach that plot you set the warning time for this plot to be twenty minutes This means that twenty minutes before the 50 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 04 job is due it will appear on the dispatch screen with a bleeping sound To set the warning times for each plot press 3 on the Utilities Menu This will take you into a scr
69. hen creating one you can press the F2 key at the Acc line This will bring up a red box asking you if you want to produce all your weekly invoices Type Y to confirm The program will then produce the invoices and indicate which ones have been created on the screen To produce all your monthly invoices you press F3 and the procedure is the same as above To produce invoices of any other period in one attempt press F4 and all the customers tagged by the letter A in the period field in Open New Customer screen will have invoices produced for them To produce invoices for ALL account customers in the specified time range press F5 Invoices Retrieve This option allows you to access invoices after they have been posted and printed You simply enter the month and year you want to look at by pressing the arrow keys to change the date You then choose a customer with the arrow keys and by pressing V for view a list of all the jobs undertaken for that company will appear By pressing V again on any 39 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 particular job the full details of that job will appear F3 will print out another copy of the invoice 2 9 Credits amp Debits Here you can create credit or debit notes Simply follow the help line at the foot of the page and enter the values and text fields as required The fi
70. hicle Account Print 43 2 18 Rent Codes 43 2 19 Rates amp Prices 43 2 20 VAT Rates 44 4 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 AUTOCAB ACCOUNTS 2 21 2 22 2 23 2 24 Multi Company Transfer Request Shift Reports Driver Shift Reports Procedure For Invoicing Accounts AUTOCAB UTILITIES 3 01 3 02 3 03 3 04 3 05 3 06 3 07 3 08 3 09 3 10 3 11 3 12 A Z Maintenance Setting The Time And Date Setting Warning Times For Your Advanced Bookings Job Type Configuration Bidding Zone Strategy Requesting Jobs Count Setting Overbooking Protection Passwords Control Entering Drivers Details Entering Vehicle Details Transferring History Deleting History from Booking Dispatch 5 44 44 45 45 50 51 52 52 53 54 54 55 55 56 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 AUTOCAB UTILITIES continued Page 3 13 Deleting History from Management 56 3 14 Transferred History 56 3 15 Analysis of Daily Job Counts 56 3 16 Backup Zones 56 3 17 Configuring Zones 57 3 18 Parameter Settings 58 3 19 Office Address 73 3 20 Full Data Settings 73 3 21 Blacklist 90 3 22 Standard Messages 90 3 23 Periodic Messages 90 3 24 Fixed Pricing
71. hicle location when NOJOB sent 0 Disabled 1 GPS Map can be scrolled arrows and zoomed from Dispatcher Station By entering the appropriate letter the corresponding Standard Message will be sent along with a voice on message when Dispatcher channel steers mobile radio 0 Disabled 1 Sent asa job and acknowledged by MDT Will replace current job with message sent Enable Bidding must be set Value in seconds will remain active when driver bids for a job 0 Driver must be within tolerance meters of CENTRE plot 1 Must be within tolerance meters of BOUNDARY of plot 84 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Job AcceptTime Datalog Days Voice Req Mode SendTelNum2MDT Swipe Mode Unused Swipe Query GPS Voice Mode VoiceSlaveMode Job Compress Job Msg Retry SendCost Price AAP Points Mode Set in seconds Voice cannot be enabled by auto channel channel change after dispatch until this time has elapsed This is to stop job reject messages getting delayed Set this to the number of days you wish the DataLog to record history maximum 300 0 Drivers not logged on will be ignored 1 Box Messages will show voice requests for drivers even if they have not logged on 0 Disabled 1 Sends telephone number of customer to MDT when CLI is enabled 0 Disabled 1 Enabl
72. his break prematurely by keying 81 S 0 Full address of destination is shown on drivers MDT 1 Only the plot of the destination is shown on drivers MDT 2 No destination is shown on drivers MDT 0 When a driver has a No Job he keys 98 S The system automatically records the job as a No Job and carries out the No Job action 1 When a driver has a No Job he keys 98 S the code NJ with the driver number appears on the dispatchers screen It is up to the operator to manually carry out the No Job action 2 System ignores all No Job codes sent by the drivers 0 The dispatcher user may dispatch jobs by typing The driver number and pressing the E key 1 The dispatcher user cannot dispatch jobs by typing the driver number and pressing the E key The only method of dispatching jobs is to initiate the Auto Dispatch Mode 0 Adriver can start by keying S 1 When a driver keys S the code ST with the driver number appears on the dispatchers screen It is then up to the operator to manually start the driver 2 System ignores all Start codes sent by the drivers 0 A driver can finish by typing 93 S 76 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Recover Mode Recover Time Long Break Drv Nojob Time Log Level 1 When a driver keys 93 S the code FI and the driver s number appears on th
73. information for mid and long term planning As with Request Dockets in the accounts menu it is important that you request jobs count on a regular basis preferably daily This will help keep the management machine up to date and enable you to access correct information all of the time Overbooking Protection This utility is to allow the user to input the maximum number of advanced bookings to be taken for any fifteen minute period before a warning sounds An example is if you know you only have fifteen cars between ten o clock and eleven o clock and you do not want take any more than five advanced bookings at any fifteen minute period between those hours you can set the protection for 5 This means if you already have five bookings between ten and quarter past ten or quarter past ten to half past ten etc you will get a RED BOX warning the operator before they book the sixth E ken The operator has the option of a wes taking the sixth booking if they want but the warning allows them to check if there will be enough cars available at that time OA G1 02 03 04 G5 06 A G8 G9 1A 11 12 13 14 15 16 17 18 19 20 21 22 23 SUN G8 To set overbooking figures simply highlight the time on the day you want to change This is done with the arrow keys The OW KEYS round Add Subtract numbers at the top of the grid earl the 24 hour clock and the eve are down the left hand column It is important to remember that the times at the to
74. ld Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 2 13 important that history is transferred if possible on a daily basis Having your history available within the Accounts module means that you do not have to log on to Booking amp Dispatch You can also regenerate a job as an account docket by pressing F5 when viewing the full job Driver amp Vehicle Posting This is similar to the invoice screen and information only comes to this screen if you have posted the data in Dockets Checks and Posting Like the invoice screen you need to input the period you want to access Once you have entered the period and pressed Enter all the details relating to each vehicle and driver who have done jobs in this period appears on the screen As with Dockets Check amp Posting you can edit all of the fields in jobs displayed Once satisfied that they are correct you can either post them singly with F7 or as a batch with F8 2 14 Drivers Account Process This is where you manage your Drivers Paysheets and credits Dockets from the Driver amp Vehicle posting arrive here and credits are allocated Each line of the Dn Previous Rent Insr Account Account Cash Cash Curent E alacant ag Ce ae e e sign and the various credits 1 08 00 ferme debits and balances due at that time 1 0 00 0 00 0 00 When placing the cursor on a particular driver you have a selection of options shown at the foot of the
75. ld automatically R to release 2 Recovered Jobs will be held and the job edited to have N Driver Number inserted to ensure that the job cannot go back to that driver 0 Disabled 1 Job is held when it cannot be dispatched Operator can contact driver and manually dispatch or can press R to release it in which case the system will decide the most appropriate vehicle When Job NAK Mode is set to 3 or 4 this is the plot that the vehicle will be moved to 83 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Meter Emu Off Meter Sense MDT RejectTime Meter Rej Time Mark Rank Jobs Status MsqMode NoJob GPS Mode GPS RemoteCtr1 Voice Mode Msg UrgentMsg Mode Bid Time Tolerance Mode 0 Disabled 1 System will sense all changes from MDT even when meter is not switched on and will catch up Where meters are fitted in line with the system this setting is recommended 0 Meter sense disabled 1 Meter sense enabled Penalty for rejecting a job by switching meter on set in seconds Penalty for rejecting a job when meter is on set in seconds 0 Disabled 1 Rank Jobs cannot be recovered Driver cannot NOJOB a Rank Job 0 If CALLSIGN is same as the vehicle INDEX 1 If not the same All vehicles or if START MODE set to 3 0 Disabled 1 GPS Map centered on ve
76. leBooking Module has been purchased this makes the module active 3 20 Office Address This facility enables you to enter in the details of your company as they will appear on paper when you invoice your account customers Up to ten lines are available and you will need to enter in the company name address telephone and fax numbers plus the VAT number if you are VAT registered 73 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 21 Full Data Setting Applies to Full Data Systems Only DO NOT CHANGE DATA SETTINGS WITHOUT CONSULTING TECHNICAL Data Flag Unused No of Retry Drv NAK Time Drv DISP Time Drv REJT Time Unused Voice Mode Voice Period Autocab User Manual SUPPORT 0 Data Dispatch is disabled 1 Data Dispatch is enabled This is the number of times usually set to 3 a job is re sent and locked onto a driver for a set period of time Drv NAK Time until there is an acknowledgement from the drivers radio After this the job will be sent to another driver The driver number also flashes when the job is locked This is the penalty time in seconds placed on a driver when there is a negative acknowledgement When a job is dispatched to a driver this time in seconds must expire before the same driver is eligible for another job even if he has cleared before this time expires Value
77. ll enable the function Cancel Account As the title suggests this is if you want to cancel an account You highlight the account you want to cancel and then press the Delete to cancel that account Accounts should only be cancelled when there is no possibility of future business If you are experiencing payment problems with a customer it is better to Suspend the Account until such time as you are paid Request Dockets from Master On all but single user systems you will first have to request dockets to see the details of account work By pressing Item 4 you will request any dockets which are waiting on the Dispatcher you then need to press B to clean the file The screen will go blank for a few seconds and then you will see the docket details being transferred If there are no dockets to transfer the screen view will return you to your screen menu immediately As you can not use any other utilities while the management machine Is requesting information it is advisable to transfer your dockets on a regular basis preferably daily as this will prevent your management machine being unusable for long periods of time If this is not possible then alternatively you could do it all in one go overnight when the machine would normally not be in use YOU MUST PRESS MENU ITEM B UPDATE DOCKETS IN ORDER TO COMPLETE THE TRANSFER PROCESS Dockets Checks and Posting On entering this screen you are prompted to input the starting date i e
78. n the total number of jobs for the period is shown as well as the total cost and the total price and also the Vehicle and Driver details Below this a docket number column is given The docket numbers below are generated by the computer itself You can enter your own docket number if you so require by pressing E for edit and then changing it manually Next the date on which the job was booked for is shown as well as the time The account code is next followed by the pickup address and then the destination Next is the price which is the amount you charge the customer followed by the cost which is the amount you give to the driver If you are not satisfied with any of the information given for a job you can edit the information with the E for edit key Once you are satisfied that all the details are correct you can press F8 to post ALL the information or F7 to post a single job By Posting the details are transferred from this screen to both the Customer s Account for invoicing and the Driver amp Vehicle Posting file By pressing F10 all the account jobs brought up for any given period will be printed out so that you can check them in detail As well as details of the jobs themselves including price flag setting required is shown on the printout 37 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 2 6 2 7 By
79. n access 10 Booking 20 Dispatch 100 Management 200 Accounts 1000 All Modules After you have added or amended an existing user details you will need to press END to complete the entry Driver details Badge Nunber Badge Insurance 3 10 Drivers Details i 1090 05 09 2002 05 09 2002 This option allows the user to input drivers details into a database By choosing this option you will arrive at the drivers details screen On the left hand side is a list of one hundred numbers 00 to 199 Each of these numbers corresponds to a driver Using any of the function keys from F1 to F4 will display different details for the drivers For example 54 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 pressing F1 will show the expiry dates of various items such as MOT INSURANCE PLATE e t c To input data for a particular driver just highlight the driver s number with the arrow keys Once the number is highlighted press enter to edit the details The help line at the foot of the screen will guide you through the various fields The lower portion of the table is reserved for Driver Type definitions You will have set these iiim Ins B BA M N earlier see 3 4 To enable a definition simply IRU Rh iw place the cursor into the box you wish to select RARIRy ma et f and press the SPACEBAR An X will appear fir
80. n pick up another job but if the meter is switched on again the taxi goes back to being busy on the job he was doing Therefore this value must not be set too high as this would penalize the driver By setting the value too low the taxi may take the next job too soon This time must be set long enough to avoid the driver switching on and off his meter and loosing jobs by mistake but short enough so that the driver can clear himself on the shortest job This parameter guards against sudden on and off signals which would take and clear a job before it could be done 0 No meter fitted in car 1 If the system implements a meter in the car 0 When the driver rejects a job he is penalized by the Drv REJT Time 1 When the driver rejects a job he is penalized by the Drv REJT Time and is sent to the Reject Plot 75 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Reject Plot Drv Short Brk Destina n Mode No Job Mode No Manu Disp Start Mode Finish Mode This is the number of the plot assigned to be the Reject Plot Value span of 00 65000 sec When the driver keys 82 S on his MDT he is put on a short break This parameter designates the length of the break in seconds When the driver is put on this short break he will not be given a job but he will not loss his position in the Queue The driver can terminate t
81. n the backup zones Dispatcher cannot clear box timers Dispatcher can clear box timers such as breaks or penalties by entering the driver number followed by U for Unlock All cars can plot Only clear cars can plot Dispatcher cannot hold jobs Dispatcher can stop jobs being dispatched by highlighting the required job and pressing H The job can be released by pressing R Auto Status is disabled Whenever a driver plots or clears he is automatically sent his position 79 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Clean Count Unused Unused DRV Clear Mode Unused Data Flag 2 Unused Bidding Mode SD Reset Days Fare Format Ignore GPS Flag Unused Rank Mode Autocab User Manual 0 Clean Count is disabled 1 Jobs with required drivers will not be shown on the MDT information screens 0 Drivers CAN clear using 95 S 0 Drivers CANNOT clear using 95 S 0 Disabled 1 Channel 2 Full Data enabled 0 Disabled 1 Plot if job mode is enabled If a driver uses F1 plot no F5 plot no S the system will only plot him there if there is a job waiting that will be given to him The driver that bids first will get the job 2 The driver that has been waiting longest will get the job Allocation will occur once the bid timer has timed out so that other drivers get a chance to bid for the j
82. nabled To get the ID of the account check in Account Customers 0 Ifthe GPS data received from the vehicle is invalid the driver will not be able to plot or clear 1 Drivers can clear even if their GPS data is invalid 0 Disabled 1 Taxibox is enabled 0 Disabled 1 Driver can request more information on street location 0 All columns on the drivers MDT information screen i e column 1 number of cars in each plot column 2 number of jobs in each plot at present column 3 number of jobs in each plot in the next 15min column 4 number of jobs in each in each plot in the next 1 Only the first two columns are updated on the drivers MDT info screen each column per time set in the Broadcast P1 parameter 2 Only columns 1 2 amp 3 are updated on the drivers MDT info screen this column is updated every Broadcast P1 period 3 Only column 1 is updated on the drivers MDT info screen this column is updated every Broadcast P1 period TaxiBox settings DO NOT CHANGE TaxiBox settings DO NOT CHANGE TaxiBox settings DO NOT CHANGE TaxiBox settings DO NOT CHANGE SET BY ENGINEER DO NOT CHANGE 88 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 DrvKBClearTime MdtZoneCodeM ZonesToBrdcast Drv Clear Dest Record Pickup Unmannedoffice VoiceSecsRing V Rept On Ring V ReeptOnDrvReq VoiceSecsEm VoiceReptRe
83. nal entry field is for Type enter C for a Credit and D for a debit note 2 10 Statements This allows you to issue statements make payments against complete invoice values partial payments must be entered as credits Create and publish credit notes for issue to your customers On entering the screen you will be required to select From and To dates for the period you require dh ENTER and you will be invited to either enter the Account Code or display a list of Accounts DEBIT CREDIT BALANCE E pressing F9 The screen will 119 0912002 INVOICE 00003 31 03 2002 34 99 94 99 now display all transactions for the relevant period By bringing the screen cursor down on to a particular invoice you can allocate credits by pressing C and ENTER A list of the jobs on the invoice will be displayed move to the job you want to be credited and press F6 to issue a credit note you can also print a credit note to Sateen DP tect lt AUTOCAB DATE TERT issue to your customer 2 11 Update Dockets Is used to complete the transaction of transferring dockets from the Management Machine See Menu Item 4 Request Dockets from Master 2 12 History Allows you to view history files which have been transferred from the Dispatch machine As these files will be useful to you in the process of checking dockets it is 40 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfie
84. nge from NO AUTO to AUTO To disable auto dispatch the system must be reset UE air HIL TSO TNO MAR OFF HAG BRS BRN CHU CHE DAV ADS EDG CHE BRE BRI Statistics see also under Driver Count F7 displays the full data Statistics Driver numbers are oara es listed down the left hand side of the screen with the following headings F5 F7 FS START AUTO STATISTICS VOICE REJCT VOICE NOJOB RECOV INFO METER CLEAR DELAY CSMSG NEGAK POSAK B G REJCT The number of time that a driver has not accepted a job VOICE The number of times that a driver has requested to speak to the operators NOJOB The number of times that a driver has requested a no fare job RECOV The number of times that a driver has requested his job to be recovered INFO The number of times that a driver has queried his position in the plot METER The number of times the driver has used his meter CLEAR The number of times the driver has cleared DELAY The amount of time in seconds left on a drivers penalty or break CSMSG The number of times a job fails to reach the driver 24 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 NEGAK The number of times that a driver could not be contacted POSAK The number of times a driver has been successfully contacted B G The ratio of NEGAK to POSAK 0 good 100 bad An expected value would be b
85. nter a driver number or ALL and press Enter To change from and to date and times press Delete and use the arrow keys to enter the required times and then press Enter Type the period in minutes between message broadcasts by pressing Delete and typing the required figure then press Enter To activate the message set status to 1 press Delete type 1 then Enter When you are happy with the message setting press End to save 90 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 26 Fixed Pricing If your jobs are not priced by mileage but have a set price from one area to another then you can use fixed pricing to set the fares On selecting this option you will see all 68 plots To set fares travelling from a plot to all others first use the arrow keys to select the plot you wish to edit and press Enter You will now see that each plot has a figure next to it You can change an individual figure using A and S or change all figures by using F1 and F2 to alter the increment and then F5 and F6 to apply the increment to all figures Press End to save changes and return to the fixed pricing menu 3 27 Caller ID Setup SET BY ENGINEER DO NOT CHANGE 3 28 Drivers History Access to all driver history for selected period 3 29 Exit Takes you to the OPERATING SYSTEM THIS CONCLUDES THE AUTOCAB USER MANUAL see next page for general houseke
86. ntering a PIN number 0 Driver Start amp Finish times are not recorded 1 Driver Start amp Finish time are recorded 0 Badge details disabled 1 If Dispatch Print is enabled the driver s badge details will be shown 0 Ifthe operator presses Q the job will be displayed 1 As above but the job can be edited 0 The plot status will be displayed when booking a job 1 Disabled If you require EUROS then enter the current exchange rate here Please note that Invoice Format 5 must be used to display Euros 64 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Ringback Flag 0 Currency Mode 0 1 Payment Details 0 Disabled Ringback is enabled on the system Disabled Enabled Disabled 1 When paying invoices users may record extended details regarding partial payments Partial Payment 0 1 Acc Password 0 1 Default StsMode 0 1 Disabled Partial payments may be made against invoices Disabled Enables display of Account Password lists when booking Driver status screen displayed as in V3 amp V4 Driver status screen displays both Vehicle amp Driver call signs Rate Mode Not Used Driver Post Mode 0 1 2 ActiveDisp Mode 0 1 BookedDisp Mode 0 1 CreditNote Mode 0 1 Link Job Mode 0 Template Mode 0 Cannot post in Driver Posting Can only post jobs th
87. nused Reqs Drv Mode Tenplate Mode Unused Job Type Mode Unused ServCharge Mode Unused Def Inv Format Unused Unused Unused Export Mode Unused their function are shown below DO NOT CHANGE PARAMETER SETTINGS WITHOUT CONSULTING TECHNICAL SUPPORT Start Plot The number entered here determines the plot number that a driver is put in when they are started Dispatch Print 0 Disabled 1 Enables printing every time a job is dispatched Shout Print 0 Disabled 1 Prints the job after the price of the job is shouted i e entered in manually 58 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Booking Print Print Plot Print Price Midnight Print Rank Booking DR List mode Bleep Warning Warn Dispatch Hard Disk Save Job Disp Mode Plot Busy Mode 0 0 0 1 Disabled Enables printing every time a job is booked Disabled Enables printing every time a driver is plotted Disabled Enables printing of the price when the price is shouted works in conjunction with Shout Print Disabled Enables the printer to form feed the paper at midnight and do a printout of the day s business i e Number of jobs each driver has done number of pick ups and drop offs in each plot etc Disabled Driver will become marked busy when plotting to another zone
88. ob The number of days between Full Data Statistics being reset usually set to 7 i e every week 0 The MDT Meter Screen press S when viewing current job Functions normally i e entering 25 displays 2 50 1 Values entered as New Pence i e 250 displays 2 50 0 Disabled 1 Allows driver to plot when busy 0 Rank Mode is disabled 1 If the vehicle is in a plot that is set to Rank Mode in Zones Configuration and picks up then the vehicle will be plotted in the Rank Plot 80 G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Rank Plot Rank Job Flag Rank Job Fare GPS Auto Sts GPS Plot Busy Broadcast Col1 Broadcast Col2 Broadcast Col3 Broadcast Col4 GPS Plot Clear Set this to the plot number of the Rank Plot if Rank Mode is enabled 0 Disabled 1 Rank jobs cannot be Recovered to the Dispatcher Driver cannot No Job a Rank Job Not Implemented 0 Auto Status is not sent to the MDT when it Autoplots this reduces traffic on the channel 1 Autostatus will be sent to the MDT each time it replots 0 Whilst busy the system will not replot the vehicle 1 Vehicle will always be plotted you will not know the final destination unless you view the job 0 This column on the MDT Information Screen will not be shown 1 This column will be updated 0 This column on the MDT Information Screen will not
89. ods Dispatcher CANNOT override shift start controls Dispatcher CAN override shift start controls No action at end of shift Driver s vehicle is displayed in inverted colours Driver s vehicle no longer suggested for jobs unless requested Jobs cannot be sent to drivers vehicle Priority given to in shift drivers Dispatcher CANNOT override shift end controls Dispatcher CAN override shift end controls Off Mileage needs to be entered on finishing shift Mileage needs to be entered on start amp finish of shift Shift info as viewed from the cAsh screen is only stored for the current shift 1 When a vehicle finishes data is stored ready to transfer to Management machine 2 1 2 1 As 1 but cash totals set to zero first Driver does not have to pay for shift Driver must pay for shift before another driver can use the vehicle Driver must pay for each hour worked Driver must pay for whole shift even if not fully worked 67 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 DefCashScr DefShfScr Drv Settle Veh Post Mode ExclusiveTypes Admin TextMode Surcharge Mode Surchg Amount Drv Bonus Mode DrvBonusAmount DrvBonusMinJob Unused Suggest Mode 0 Current shift totals displayed on cAsh screen Running shift totals displayed on cAsh screen
90. or any customers you can do so by going into Add more dockets This screen has the same set up as that of the booking screen in the booking amp dispatch program You enter the details of the job as you would including details of which driver and vehicle the job was allocated to the date the job was done the account name the docket number etc Once you have entered the details you will find that the information has been transferred to Dockets Checks and Posting When the jobs are posted they are sent to another file that is responsible for invoicing To create an invoice you need to go into Invoicing The procedure for bringing up an invoice for an account customer is similar to that in Dockets Checks and Posting You select the issue date to be printed on the invoice and the dates from and to that you want the invoice to run for and choose the account you want to invoice Even at this late stage it is possible to make any final amendments to any jobs that appear on the screen Once you are totally satisfied with all the information you press F6 to create the invoice You can create a draft invoice if you wish by pressing F11 On screen instructions are then provided to help you through If one of your customers were to lose an invoice or you needed another copy for whatever reason then all invoices once they have been created can be printed out again in Invoice Retrieve Select the year and month that the invoice was created and pr
91. ossible to have a list of required PASSWORDS in which case you will need to select one from the list presented to you Your Ref This can be used to enter in any reference number an account customer has supplied this can be filled automatically if Passwords are enabled Our Ref This field is used to enter in any reference number that you may need to put in Req Dr If a customer asks for a specific driver then that driver s number can input here by putting N in front of the driver number you can exclude that driver No Person If you need to put in the number of passengers that the taxi will be carrying then you do so here do not enter a number unless there are more than four passengers this is the default Rtrn If the passenger would like to be returned at a later time then type in Y as the help line suggests to signify it is a return journey The time of the outgoing journey automatically comes up and you then edit the time by highlighting what you want to alter with the left or right arrow keys Alter what s highlighted with the up or down arrows Rept If the journey is a regular one and is to be repeated on other days or weekly then by choosing one or more of the numbers shown on the help line at the bottom you can signify when you want the job to be repeated e g 1 for Monday 2 for Tuesday etc 11 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8
92. p represent fifteen minute periods between that hour and the next With the arrow key highlight the right hour on the right day and use A for Add or S for Subtract to alter the figure If your company is large enough and has no need for this protection you can set the figure for 99 for all the times Unless you get 99 bookings in any fifteen minute 53 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 period the warning will never sound The quickest way of doing this is by pressing S for Subtract when the setting is at zero The figures are in a loop so if you subtract when at 0 you will then get 99 To save the information press the END key 3 09 Passwords Control This option allows you to set multi level passwords so that only the staff who are authorised can access the various levels of the system The opening menu offers options to Add a new user or Edit Delete an existing user You need to enter a USER NAME first followed by an a PASSWORD alpha or numeric which may be up to 10 characters long Next provide two initials for the user which will be used as tags when tracking activity who booked a job shift reports and the like Finally you can decide on the LEVEL OF ENTRY for that particular user levels are defined as follows and the level you set will determine which of the system modules the user ca
93. put this press Enter Now input the account customer you want to invoice in the same way as before i e F9 or account code This time an account code must be input you cannot leave this field blank A list of all the jobs done for that account in the specified time period will then appear Virtually the same details appear on the screen as on Dockets Checks and Posting The only difference being that the cost amount driver gets is not displayed as it not relevant to the customer but the reference number is if there is one 38 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 2 8 If you are still not satisfied with the information on any of the jobs you can alter them by pressing E for edit Bear in mind however that whatever details you alter at this stage will not be reflected in the drivers account as the original details have already Prici a Lol a O been sent via Dockets Checks and That otal Freee Posting St en eee YOU can cancel a job by pressing Delete When you are satisfied with what is on the screen you press F6 to create the invoice The program asks if you want to print the invoice If so type Y for yes The program will then ask you for how many copies you want If you want to produce all your weekly invoices in one go without having to go into each separate account one at a time and t
94. r 1 8 Function Keys Software Ltd Cheadle Royal Business Park Oakfield Rd le Cheshire SK8 3GX 17777 Fax No 0161 491 7711 09 12 AIRING BELL 1 8 2 Pressing the F5 key will reveal a menu containing 12 purple boxes At this point you have the choice of several function keys to operate other features Rota This facility allows the operators to keep driver rotas for long or special jobs Pressing F3 will reveal a blank screen with S or L in the top left hand corner At this point press S then Enter to access the Special Job rota or L then Enter to access the Long Job rota You will then be asked to enter a driver number at the prompt DRV Type the driver number you wish to manipulate and press Enter Now you will see the option S F M Pressing S then Enter Starts the driver in the queue Pressing F then Enter Removes the driver from the queue Pressing M then Enter Moves the driver to the bottom of the queue The screen will now have reverted back to S or L You can now repeat the process again for another driver or press Esc to Exit History By pressing F4 for history you can access records for jobs done on any day This facility replaces the need for a printer to maintain a record of jobs done A menu is displayed when this option is chosen The choices are Completed Jobs Cancelled Jobs No Fares Jobs Recovered Jobs Overridden Jobs Global Search Dispatched Jobs Suspended Skippe
95. r of the day and each day of the week to account for overnight rates etc making the fare calculation totally flexible Each table has a help line at the foot of the page To enter values simply type the pounds and pence in each cell and press ENTER To repeat a value across a whole line press F12 When you are satisfied with the rates you have entered press END to save them VAT Rates In this screen it is possible to up to four different values of VAT For that rate to be used when entering in account customer details simply enter the corresponding VAT code To save the values you enter press the END key Multi Company Transfer This option is not applicable to single station systems This facility is only used if you want to transfer account information from one accounts machine to another at a remote location via a floppy disk Therefore it is only useful if your company has two offices Request Shift Reports Requests information from the Dispatch machine regarding shifts worked by drivers Please note that your Parameter Settings needs to be enabled for the system to store this information Record Times page 2 col 1 needs setting to value 1 44 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 2 23 Driver Shift Reports 2 24 Driver Shift Reports Total Jobs Total From Date 31 05 Cash Cash
96. r s List when dispatched AccDatMode 0 Disabled 1 Jobs can be added to Accounts file by viewing full screen in History amp pressing INSERT 2 As above jobs can be edited on Dispatch Machine IgnRankJob 0 Rank jobs treated as base jobs 1 Rank jobs are NOT stored in history or included in job counts Inv NoJob 0 No Jobs ARE NOT ADDED to Accounts file 1 No Jobs ARE ADDED to Accounts file i e treated as completed InvComment 0 Disabled 1 Displays comment filed in customer record on invoice VehDisMode 0 Vehicles on Rank Jobs appear the same colour as vehicles on base jobs 1 Vehicles on Rank Jobs appear as LIGHT BLUE NOTE MarkRankJobs Flag in Data Settings must be set to value 1 66 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 BlkLstMode BikLst O R BikLst R M ShfStaMode StaOvrMode ShfEndMode EndOvrMode ShfMileage ShfReqMode ShfChgMode ShfChgType BR WDM 0 1 2 0 Disabled Blacklist is enabled Operator may NOT override Blacklist Warning Operator can override Blacklist Warning Blacklist warning does not show reason for blacklisting Blacklist warning shows reason why blacklisted Drivers can start at any time Drivers can only start during allocated shifts Drivers can only start in allocated start peri
97. reen Therefore if the Log Level is set to 99 all messages will be logged within this screen and if set to 0 no messages will be logged within this screen 77 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Soon TC Time STC Max Repeat Max GPS DOP Tolerance F1 Tolerance F2 GPS Plot Mode Msg Mode Msg Log Level Value in seconds When a driver is busy if he keys 77 S the system will not dispatch jobs in his destination plot to the backup zones for the length of time set in this parameter Soon To Clear is enabled by setting Soon TC mode to 1 The max no of soon to clear commands which can be done consecutively before a job is received SET BY ENGINEER DO NOT CHANGE This is the distance in metres the driver must be within to receive a job he has Bid for This tolerance applies to all bid modes 0 65 000 metres Relates to GPS plot Mode 1 and 2 1000 0 7 miles 0 GPS plot mode is disabled 1 When a driver plots using either F1 or F2 the system will check the GPS data to ensure he is within the tolerance for that plot If not the system will ignore his plot request 2 When a driver plots using either F1 or F2 the system will check the GPS data to ensure he is within the tolerance for that plot If not the system will plot him in the correct plot 3 Auto Plotting the driver uses F2
98. reference co ordinates you will need to take the co ordinates for the street that is closest to the centre of that plot To get the co ordinates use the AZ Maintenance function in the Utilities Menu and select modify an existing address Note that when adding a new plot all the streets that fall within this plot will need to be moved to this new plot This can be done manually by yourselves or by using the Map Manager facility which was installed on your Management PC when your system was first installed The Map Manager program is in a different directory to your Autocab program so you may need to contact GPC for some help with this 57 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 3 19 If it is an entirely new area that you want adding in i e one that is not in your existing a z then again you can add in the streets yourselves by using A Z maintainence Remember that if you are going to add in addresses then you will require all the relevant information such as postcode and the grid reference co ordinates Adding new plots does not restrict you to just having areas You can add a plot that consists of only one road or an airport or a supermarket for instance N B Any extensive modifications to the plots that require programming of the mobile data terminals by GPC will incur a cost to yourselves Parameter Settings This
99. rmat Veh Date Time Docket No Name Pickup Destination Waiting amp Fare 0 Disabled 1 When an error occurs a note will be written to a file error log SET BY ENGINEER DO NOT CHANGE 0 No Subtotals will be added to the invoices 1 When sort mode is set for a customer account the invoices will be sorted by your ref and printed with subtotals after each group 72 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Shout FareMode Tels Detail Lv Dup AccCode Pr TaxiHddCheck MgmtHddCheck JobTypeColours TeleBooking 0 Disabled 1 Ifa job already has a fare on it the fare will not be overwritten by the shout fare when the driver is cleared useful for fixed pricing Values 1 2 3 4 6 10 12 15 In Utilities 2 Booking Activity Report by operator whichever value is selected divides the value 60 to give the size of the individual report slot The default is 4 giving a 15 minute reporting slot 0 Disabled 1 Users may not open or amend accounts that have the same account code as an existing account SET BY ENGINEER DO NOT CHANGE SET BY ENGINEER DO NOT CHANGE 0 Disabled 1 Job Foreground FC and Background BG colours can be defined in the columns next to the Types definitions Colours are defined with the same number set as is used in Zone Configuration 0 Disabled 1 If the Te
100. s saves time by not having to press F9 and then searching through the various different account customers you may have 31 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Name Here you input a contact name i e the person within the company you deal with If the account is a school the name could be that of the headmaster It is not important that you enter anything here so if you want to leave it blank hit the Enter key Address 1 Address 4 This is another important piece of information to be input as it appears on the invoice itself You simply input a separate line of the address onto each of the four fields e g Address 1 8 Glendale Walk Address 2 Sale Address 3 Cheshire Address 4 England Post Code This field is optional but it is useful to input the post code so that you maintain a complete and accurate record Telephone Fax Again this field is optional Comment Any comment relating to the customer should be included here e g type of car preferred a choice of driver late payer etc The comment field can be printed on the invoice by setting a parameter e g payment 30 days net Reference Here you can type in a reference number for a customer if you so choose 32 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3G
101. sabled 1 Northings amp Eastings sent with each job For use with mapping on compatible terminals Alpha amp Delta Only send the destination northings and eastings if we send the pickup northings and eastings Only send the destination northings and eastings and pickup northings and eastings if they have both been taken from the A Z 2 Only send the destination northings and eastings of we send the pickup northings and eastings Can send the destination northings and eastings if it has been freetyped Pickup must be from the A Z 3 Only send the destination northings and eastings if we send the pickup Pickup and Destination northings and eastings can be freetyped Only send valid non zero coordinates 0 Disabled 1 When a driver sends through a credit card transaction TAXI6 will automatically put the account that is set in 87 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 AutoCCAcclID AllowCIrNoGPS Taxibox Mode DirectionsMode BroadcastMode TBStsPeriod1 TBStsPeriod2 TBOfflineMType TBPowerSaveOn CirGPSReqMode AutoCCAcclD on the job To get the account ID check in Account Customers If the job already has an account this setting will have no affect 0 2000 This value holds the ID of the account to be used with Credit Card transactions This setting will only be used if AutoCCAccOnJob is e
102. screen The first time that you run I1 F7 p the Process Driver menu YOU MUST PROCESS EACH DRIVER INDIVIDUALLY FOR THE FIRST TIME ONLY You can print ALL F3 or just the highlighted driver F2 if you exercise this print option before processing the Drivers Sheet then the copy will be marked preview and will include a listing of the driver s credits It may be useful to have the driver initial this preview so that you can retain it for your records before the sheet is processed In the same way you can Process by which we mean carry the 41 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 current balance forward and add in next weeks rents insurances and other regular payments for ALL or just the one driver processing voids the list of credits because these have been accounted for Callsign 1 Name Ref Number If you press ENTER whilst Cash Jobs Total Account Jobs Total on a field the format for the full drivers sheet is displayed see above you can navigate using the arrow keys and the ENTER key To change values press DEL and enter the required value So long as you have defined your RENT CODES and entered the relevant ones into each DRIVERS DETAILS then all the regular payments will have been transferred to this record last time you processed this driver Whilst in this view
103. span of 00 65000 sec When a driver does not accept a job he can be penalized over a set period of time before he can be sent another job 0 No voice on channel at all 1 Speech is always enabled in this mode and requires discipline of the drivers not to speak until the dispatcher operator gives them permission Time in Seconds This is the length of time that voice will be enabled for when the operator begins to use Voice F8 F8 74 G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Drv Info Time Broadcast P1 Broadcast P2 Info Mode Unused Meter CLR T Meter Total T Meter Ava Reject Mode This is a penalty time for drivers when they call upon Info 91 S When the driver uses the Info he will not be eligible for a job until this time has expired This value is the time to which columns in the MDT information screen are updated Not implemented 0 When the taxi driver requests information 91 S the driver s current status is displayed 1 When the taxi driver requests information the plot is not shown when busy 2 When the taxi driver requests information the plot is not shown whether he is busy or clear This guards against unwanted clearing When a clear signal is produced by the meter the computer starts timing the length of time the driver is clear for When it passes the set time he ca
104. status of any of your cars if you have data You can control this map by holding down the Ctrl key and using the arrow keys to navigate By holding down the Ctrl key you can also zoom in and out using the and keys The final way of inputting an address is by what we call Freetyping This is typing in the full address an address that is not contained in the program s memory and then assigning ita plot An example is the pub The Pelican If this pub was in the Base plot you would type in The Pelican then press the space bar until the red highlight turns purple If the name of the address is long enough the highlight will turn purple itself Once the address has been input and the highlight has turned purple you then press enter The computer will ask you which plot this address is in You will need to enter in the appropriate plot as a number If the address you typed in doesn t exist in any of the plots e g Birmingham Airport then you enter in the plot number that you have specified as out of area There is a way of inputting pubs and other well knowns as well as towns and cities onto your database but we will come to that later The program then takes you to To Where it asks you for the destination the way of inputting an address here is the same as mentioned above If the passenger wants to travel via other stop off points you can use the up arrow to go to VIA 1 VIA 2 VIA 3 and input the ad
105. t will have the Driver charge 1 applied to them 71 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Driver charge Driver charge2 Timebar Filter ShiftPattRange Early Book Rel RB Return Mode F5 Inc Our Ref Def Credit Fmt Error Log Mode Debug Mode Invo Subtotals The amount to charge for the first Num jobs chrg1 jobs when using Driver Charge 1 The amount to charge for the first Num jobs chrg1 jobs when using Driver Charge 2 0 Timebar on Booking Screen displays advanced booking status for all plots 1 Enables a split timebar filter the blue portion displays advanced bookings for the pickup plot in addition to the global view 0 Driver shift patterns are referenced using A to Z 1 Driver shift patterns are referenced using 1 to 99 0 Disabled 1 In the Advanced Booking Screen an operator can release a booking to the active screen by pressing F5 0 Disabled 1 Return jobs should not use the ringback phone number on the return leg unless the phone is a mobile as the phone will be rung at the pickup again 0 Disabled when using F5 to repeat a job the OurRef field will remain the same 1 The OurRef field will be automatically incremented 0 Standard Credit Sheet format as follows Veh Date Time Reference Name Pickup Destination Waiting amp Fare 1 Alternative fo
106. the beginning of the period you want to access The program will take you to the beginning of the month as a default but you can alter the date with the arrow keys Secondly you input the end of the period you want to look at The present day is shown as the default Again you can change this with the arrow keys Once you have entered the period you would like to look at you can select the Vehicle or 36 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Driver identities you require to see just the work which meets with your selection for that period You can leave Dockets ay Page 001 001 Tota gee 0002 i Fron Dat a E EAEE these fields blank if you fice dms iw iu wish and the system will show all dockets for the period requested DOCK DATE TIME ACCNT FROH 10 VEH DRY COST PRICE O 16 09 10 20 AUTOOL 12 DANES RD n13 AUTOCAB NE 20 1 5 00 6 00 Finally the program asks you to input the code of the account customer you want to look at You can press F9 to bring up the entire list of account customers or you can type in the account m3 ost t single Vie code Alternatively pressing Enter at this coir ie E the field blank every job for every account customer will be brought up for the period you have entered Once an account has been entered account information is displayed On the top right hand corner of the scree
107. unt i e Drivers must give a price for all account jobs before they can be cleared Represents Shout All i e Drivers must give a price for all jobs before being cleared Will post jobs regardless of anything Will only post jobs if they have been priced Will only post jobs if they have been both priced and costed Will only post jobs if they have a mileage entered Will only post jobs that have been costed Only includes account jobs in the Dockets Checks and Posting file Includes cash and account jobs in the Dockets Checks and Posting file Disabled Creates a numeric reference for Account jobs only Will sort the dockets by time order Will sort the dockets by docket number Disabled When posting dockets the F8 key Post All will be disabled If a printer is attached to the dispatcher this value must be set If a printer is not attached to the dispatcher this value is set to stop the computer looking for a printer The mileage generated for each job is from pick up to the destination The mileage generated for each job is from the base to the pick up to the destination and back to the base The value entered here automatically allocates a priority from 0 to 9 to an advanced booked job to push it to the top of the dispatch screen 0 Disabled 1 Jobs are grouped in zone order on the dispatch screen and are displayed in time order within these groups 61 Autocab User Manual G P C Computer Software Ltd Ch
108. will appear and the flashing cursor will be positioned at the FROM field Simply enter the job details and save as normal If the customer has previously rung your office then the last job details will have been stored within the system and these will be presented to you on the booking screen The flashing cursor will be positioned on the TO field as this is the item most likely to require editing Edit any details that need changing and then save in the usual way Please note that in the case of mobile telephones the only item that can rely on is the customer s name Your system may be provided with a mask to prevent Caller ID displaying mobile telephone numbers if this is the case you will need to enter full job details 10 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 Account If the job is for an account customer then you type in the account code created when you first input all your account customers into the database An example is METRO1 for the Metropolitan Hotel This will bring up the account in the highlighted pink box to the right You choose the account by pressing Enter If you cannot remember the account code of a customer or if you have not given a code for one F9 will bring up the entire list of account customers and you can highlight the one you want with the arrow keys and then press Enter It is p
109. you can edit the values for CASH and ACCOUNT COMMISSIONS even though they may have been set at different values through the RENT CODES You can also add in any transactions you wish by bringing the cursor down to an empty field and pressing ENTER fill in the text and values in the dialogue box and press ENTER again If you wish this item to be repeated each time you process this driver press F12 and an asterisk will appear to the left of the item to confirm that this has been done Pressing F12 when on a field with an asterisk will remove the asterisk and stop the item being repeated 2 15 Drivers Account Print Whilst it is possible to print directly from the DRIVERS ACCOUNT PROCESS module you can also print directly from this module You will be invited to enter the call sign of the driver whose pay sheet you require and you may print the current sheet either processed or unprocessed or reproduce a copy of any previous pay sheet Please be aware that copies of previous pay sheets will not have jobs listed as these will have been voided by processing In 42 Autocab User Manual G P C Computer Software Ltd Cheadle Royal Business Park Oakfield Rd Cheadle Cheshire SK8 3GX Tel No 0161 491 7777 Fax No 0161 491 7711 order to keep a record of the jobs credited for that driver for that period it is suggested that you take a print preview of the Drivers Sheet for your own records 2 16 Vehicle Account Process In the same way

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