WINconnect User Manual
Contents
1. I have completed a Living Will indicating my preferred end of life medical treatment Yes Year Completed Year No winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Print the card cut out along solid line fold on dashed lines and keep safe in your wallet or purse 1 Print this page Emergency Health Information For 2 Cut out along solid line 3 Fold on dashed lines Printed on 26 May 2015 4 Keep in your wallet or purse pu Gender F DOB Provider Address Day Phone Eve Phone Email Emergency Contact Advance Directives Living Will I have completed a Living Will indicating my preferred end of life medical treatment No Year Completed Contact Day Phone Evening Phone Contact Day Phone Evening Phone Advance Directives Durable Power of 6 A ttomey 6 9G 6 o I have completed a Durable Power of Attorney designating a person to make medical decisions for me if 1 cannot make them myself No Year Completed Contact Davy Phone Current Medications Chlorhex Glusol0 12 0 12 Amoxicillin Cap500mg 500 Chlorhex Glusol0 12 0 12 Amoxicillin Cap500mg 500 Sprintec 28 Tab28 winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Health Tracker The Health Tracker is a great tool to help yo2. O e s s Data for Quality Measures C Print Vital Signs Weight Physical Exam Performed Weight Management Tobacco Usage R9 Unknown smoking status Tobacco Cessation Counceling No winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy You can also add a visit to your Visit Summary including upcoming visits Click the Add Button on the Visit Summary screen Print Visit Summary I 08 Jun 2015 Clinic Lisa Meeker Scheduled LEE TT Pages 1 Results Fill out the Visit Add form You even have the option to add upcoming visits to your Health Calendar C3 Print Visit Add Visit Add 3 Visit Date Visit Time Hour Minute AM PM 00 v am End Time Hour Minute AM PM 00 vam Y 3 Visit Type Clinician Select from list or Enter Clinician Select Clinician Facility Service Indication 3 Complete Yes No Reminder Date Add to Health Calendar Yes No winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Permissions WINconnect gives you private access to your health information Protecting your Personal Health Information PHI is WINhealth s priority However through the Persmissions tab you do have the ability to grant access to
3. waNCOnnect Procedures Medcation Profile My Plan For Health LHiresses Conditions Vist Summary Permissions Heath Evert Record View E View pos Prior Message Family Hitory Eligibility Claims Auth List Center Walle Card Heath Tracker Provider Care Aber pes a Cortinuky of Care Doc Click on the name of the immunization to view specific information Pages 1 Results 1 C Print Immunizations mni 13 Feb 2015 auaa f vadd flu vaccination T m g Completed uu Pages 1 Results 1 2 Click Edit Void Dispute or Add Note to make changes to the entry Return C Print view Audit Modify Document Links Influenza flu vaccination Reason Immunization Required CPT or CVX Influenza virus vaccine split virus preservative free enhanced immunogenicity via increased antigen content for intramuscular use Manufacturer GRE Manufacturer Lot Number Administered Amount Administered Units 2 Dispute Add Note winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Allergies To view your Allergies click the Allergies link under My Health Heath Calendar 4 VVINCOnnecf E Ji Procedures l B Profis b Zal sin ud WEG Vist Summary Permizzicos Heath Evert Record View E View pe Prior Message Family History Eligibility Claims Auth List Center Wallet Card
4. Surgical Procedure History Listing of surgeries and major procedures also editable by you the member e Health Tracker Track important health measures such as blood pressure weight cholesterol etc wiNhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Visit History Compilation of provider visits and admissions for user review Health Reminder Calendar Compliance improving health calendar with member scheduled reminders and automated reminders based on preventive health guidelines Health Record Summary Outline of health status information for members Healthcare Plan Customizable care plan development according to specific medical issues developed by you the member e Immunization Profile Complete summary of immunization history Your Personal Health Record gives you private access to your health information with the flexibility to set your own preferences and grant access to your spouse your provider or anyone else you so choose It also provides you complete portability of your health information for ease of use when traveling and when visiting specialists or providers Now let s get started wiNhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Registering for WiNconnect Step 1 Go to winhealthplans com and click Member under
5. VVINCOTnnect Procedures Medcation Profile Tiesses Londtions Vist Summary Permissions Heath Evert Record View E View le Prior Message Family History Eligibility Claims TF Auth List Center Wallet Card Heakh Tracker Immunizations Provider Y Care To add a health issue click the Add button ty Print Health Issue My Plan For Health o jm j8 je Pens 7 Aber pet Cormtinuty of Care Doc Search for a specific health issue or select an issue from the list by clicking the Select button Search for Health Issue ewe Health Issue Options At risk of coronary heart disease Behavioral health winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy When a Health Issue is selected the Edit Health Issue screen opens Select Goals and Action Items from the lists and click the Add button Click Submit when finished Edit Health Issue Goals Maintain healthy exercise levels v Action Items Last Activity Next Activity Reminder Date Exercise you may need to check with your clinician Return to Previous Page Some Health Issues can be associated with Activities that you can schedule into your Health Calendar To add an Activity click on the link to an Action in your Health Issues list C3 Print Health Issue My Plan For Health B a enm jenem M LLL
6. ee Security question 1 v Select a security question from the options included in the drop down menu Security answer 1 L Your answer may not contain your username Security question 2 Y Select a security question from the options included in the drop down menu Security answer 2 E Your answer may not contain your username Submit winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Wh winheatlth Plan Well Live Healthy 1200 East 20th Street Cheyenne WY 82001 Toll Free 800 868 7670 307 773 1300 winhealthplans com
7. Heakh Tracker Immunizations Provider Y Care In Cortinumy of Care Doc Click Add to add an allergy Run Med Check print Allergies No records found Reaction Onset Date Allergen Reaction Onset Add winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Enter the allergy name and click search and select an allergy from the search results Add Allergy Allergy Search Name Clear Search mattodextnn Select Allergen MALTODEXTRIN Add Free Text Allergy Enter the required information and click Save Add Allergy gt ae 1 9 Allergy MALTODEXTRIN 3 Reaction Onset Date mm dd Indicates required field EN r winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Continuity of Care Document VVINconnect automatically generates a Continuity of Care Document based on your claims history and other information you manually input into the system This Document can be used when you see a new doctor to provide them with your health history To view your Continuity of Care document click the Continuity of Care link under My Health Heath Calenda VVINCOHnnect Procedures Med anpon Profis My Plan For Health Hiresses Conditions Vist Summary Perm zzecoz Heath Evert Record View E View e Prior Message Famil History El
8. Urgent Care Visit 30 00 Prior Auth Required When Out of Network Home Health Care Visit 0 00 Required Hospice 0 00 Prior Auth 00 Required Behavioral Health Visit Chiropractic Visit 15 00 1050 per plan year Inpatient Observation Hospital 7 200 per Prior Auth 1000 per Medical day Required adrret Inpatient Hospital Behavioral 200 per Prior Auth 0 00 1000 per Health day Required adrrit Inpatient Hospital Substance 200 00 Prior Auth 0 00 Abuse Required __ _ _ ux l _ Emergency Room Treatment winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Claims To view your claims click on Claims under My Health Plan Talk to a doctor anytime anywhere Heakh Calendar Procedures Medication Profile Teladoc click to learn more My Plan For Heath eed E iinesses Conditions x ce Heath Evert Record View 2 View ix Prior ony Se Eligibility Claims Auth List Walet Card Meath Tracker Immurisstions Provider E W Care ellness 2 1 Talk to a doctor ANYTIME EZ Benefits amp Elgiblit No appointments No waiting rooms No need to leave home NO COSTI Teladoc E Message Center The Claims link opens the Claims Status Search Results screen where you can view the status of your claims To view the details of a claim click the underlined claim
9. WINconnect at the top right corner of your screen FOR PROVIDERS FOR EMPLOYERS FOR BROKERS FOR MEMBERS ONLINE PAYMENT V CONTACT US winconnect Mh PROVIDERS EMPLOYERS wiNhealth s Plan Well Live Healthy D amp Q D SHOP FOR A PLAN FIND A PROVIDER MEMBER TOOLS HEALTH amp WELLNESS ABOUT WINHEALTH Step 2 You will be taken to a screen titled Enter User Information You will be asked to enter your Member ID Last Name and Zip Code Enter User Information Please enter the required information in the fields below Member ID Last Name Zip Code Cancel Back Next winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Step 3 Next you will be asked to choose your Username Password Security Question and Email address Passwords must be 8 characters and contain one number and one symbol Click Complete Enter Login Information Please enter the required information in the fields below Member Information Name Member ID Birth Date Employer Name CHEYENNE HEALTH SERVICES MANAG Choose Username Choose Password Confirm Password Password Reminder Security Question Security Answer E Mail Cancel Back Complete gt Step 4 When your information has been successfully entered you will come to a screen informing you that your regi
10. your spouse or dependents to view your information if they are on the same health plan as you The data in the Permissions section is separated into two sections protected data classes and functional areas Protected data classes include any information related to things such as contraception drug and alcohol abuse or mental health You can choose whether you want anyone to see information related to these protected data classes Functional areas are those throughout the portal claims visits immunizations medications etc to which you grant access To view Permissions click the Permissions link under My Health Heath Calenda 1 VVINCOnneci Procedures Medcation Profile E My Plan For He X My Plan For Health Y T kvessez Condiions i a us View E Vievv XX Prior Message Eligibility Claims tt Auth List Center Provider E Care mn EXE Heath Evert Record Family Henory Wallet Card Heakh Tracker Immunizations Aber pes Cortinuty of Care Doc winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Click on the Family Permissions tab VVINConnect gives you private access to your health information but allows you through the permissions tab to grant access to your spouse or dependents to view your information if they are on the same health pian as you Consent Family Permissions b Current
11. AZA vv nhealth Plan Well Live Healthy 4 MEMBER MANUAL UPDATED JUNE 2015 Plan Well Live Healthy Welcome to WiNconnect Bringing you the convenience of having your medical information right at your fingertips WINConnect is a secure online portal that allows you to access your benefits and organize your medical information all in one convenient location It s safe secure and personalized to you VVINconnect will help you take control of your and your family s health And best of all you can access it 24 hours a day from the comfort of your computer or mobile device WINconnect provides you with the ability to e Check the status of your claims e Review eligibility and benefits information e Search for providers e Print a temporary ID care and or request a new one to be mailed to you Assign permission to specific providers or family members allowing them access to records e Create a Personal Health Record PHR to track all of your Personal Health Information PHI WHAT IS A PERSONAL HEALTH RECORD Personal Health Records are not the same as medical records which are maintained by your doctor s office PHRs are records kept by you to make your navigation through the health care system more efficient A PHR is a powerful tool for managing your family s health Elements of a PHR include e Medical History Summary of current and past health problems symptoms and conditions editable by you the member
12. Consent Status Consent Status Source Consent Granted A Past Consent Status Here you have three options for permissions Subscriber Spouse and Child Dependents Click Modify under the person s you would like to grant permissions Consent Family Permissions Subscriber Last change Date Time a Spouse Last change Date Time ca Restricted Protected Data Class Restricted Functional Area Child Dependents Member Last change Date Time Notes Restricted Protected Data Class Restricted Functional Area R R 4 winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy From this screen you can grant access on any of the areas you wish to give the individual permission to view Once you have finished granting permissions click Save Permissions Information Protected Data Classes These are special categories of data that require Patient Permissions to access Mental Health On line access to data related to psychological behavior Genetic Testing On line access data related to genetic testing Abortion On line access data related to Abortion Alcohol Abuse On line access data related to Alcohol Abuse Contraceptive Issues On line access data related to Contraceptive Issues On line access data related to HIV Sexually Transmitted Diseases On line ac
13. Health Calendar click Health Calendar under My Health WI The power WINConnect in your pocket Medcation Profile My Plan For Heat Tiinesses Conditions Vu Summary Permasors Heath Evert Re View E View XX Prior Message Fami Menor Eligibility Claims Xt Auth List Center Wallet Card Heakh Tracker duada Provider Y Care In Aler pes Cominuky of Care Doc The Health Calendar may be displayed by month week day or as a list You can add an item to the health calendar through the Medical History My Plan for Health and Visit Summary link in the left navigation menu or by using the Add list located above the health calendar You can use the Filter field to view specific items or the Go To field to view a specific date Mont Week Day List Health Calendar winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy You can search for a procedure or select a procedure from the Procedure Options list To add a procedure with the calendar open select Procedure from the Add drop down list and click Add to the left of the drop down Search for or locate the desired procedure from the Procedure Options list and click the Select button next to the procedure Search for Procedure Enter Procedure Name Procedure Options 1 5 Anhydroglucitol measurement 1 Methylhiztidine measure
14. ITAL ELLEN B MEYERS Internal ST JOHNS INTERNAL MEDICINE 307 733 7222 WINhealth WilNhealth Participati Drivin cu ETUR m 3 The provider detail gives additional specific information about a provider including contact information To take advantage of the best benefit ensure that the provider s status reads Participating Participating providers are those that are directly contracted with WlINhealth It is important that you check the status of each individual provider not just the facility It is possible that a clinic or hospital is Participating but individual doctors are not Provider Detail as of 22 May 2015 Demographic Information Charles W Knight Phone 307 733 3636 Clinician St Johns Hospital Provider NPI 1306805064 After Hours Phone 625 E Broadway Map Driving Directions City State Zip Jackson WY 3001 7 BR Practice ST XOMNS HOSPITAL JOHNS HOSPITAL Addtional Information Specialty Languages English o Hospitals R Contract Information network Satos Efectivo Dates pep Accepting Now Patents Patient Age Range XP winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Health Calendar The Health Calendar lists Visits Procedures Immunizations Health Journal and Health Issues To view your
15. LECTR OLYTIC CALORIC AND WATER BALANCE NZYMES RESPIRATORY TRACT AGENTS EYE EAR NOSE AND THROAT EENT PREPS GASTROINTESTINAL DRUGS GOLD COMPOUNDS HEAVY METAL ANTAGONISTS K HORMONES AND SYNTHETIC SUBSTITUTES LOCAL ANESTHETICS PARENTERAL OXYTOCICS RADIOACTIVE AGENTS SERUMS TOXOIDS AND VACCINES SKIN AND MUCOUS MEMBRANE AGENTS SMOOTH MUSCLE RELAXANTS VITAMINS MISCELLANEOUS THERAPEUTIC AGENTS XEVICES PHARMACEUTICAL AIDS APPENDIX To select a medication click on its name Results a amoxicillin bulk miscellaneous amoxicillin oral RX AE m1111 amoxicillin oral capsule 500 mg The selected drug will appear in the Add Medication screen s drug field Fill in all the fields with the appropriate information and click Submit Add Medication Medication Detail D oral capsule 250 mg amoxicillin Prescribing Clinician Tron H 3 Tor Unlisted C Clinician name x Ouration Forf Days or 3 Jndefinitely Last Filled Date winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy My Plan for Health The My Plan for Health link enables members to add and edit their individual health issues Activities to improve those health issues can be scheduled by the members and displayed on their Health Calendar Click My Plan for Health under My Health to view the page Heath Calendar
16. M amp WiNhealth You have a new claim Feb 18 2015 5 30 02 AM Return to All Mailboxes A new screen will appear Click the Add Recipients button and select your desired recipient Reference the purple box for assistance when choosing a recipient Type the subject of your message and the body of your message and click Send when finished To increase our response time and ensure your question gets to the right area please keep these tips in mind when submitting a message If you have a question about a premium payment please send your question to the Finance Department If you need information about your benefits claims and eligibility please send your message to Member Services If you need to send or get information for your wellness participation please choose the Wellness Department If you vvould like information about adding benefits or purchasing a different plan please send your question to the Sales Department From Caitlin D Rooney To Add CC Add Recipients Subject Attachments attach a file winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy You also have the option of receiving a message in your personal email account or a text message when a message is received in your WINconnect inbox To enable this option on the left hand side of your screen click on Communication Preferences under My Preferences Communicatio
17. Partcipsting Provider Search Results tame address Phone mumbar Product Network moe orome Charles W Knight St Johns Hospital 307 733 3636 WINhealth WINhealth Participating Driving 1 5064 NPI i 625 E Broadway Partners Partners Directions Jackson WY 83001 s W Knight St Johns Medical Center 307 733 3636 WINhealth Participating Driving 5064 NPI 625 E Broadway PO Box 428 Partners Directions Jackson WY 83001 Charles W Knight St Johns Physician Services 307 739 4611 WINhealth WiNhealth Participating Driving 1306805064 NP1 555 E Broadway Partners Partners Directionz ST JOHNS Jackson WY 83001 HOSPITAL Christine H Turner Internal St Johns Medical Center 307 733 3636 WINhealth WNhealth Participating Driving 1194514747 NPI Medicine 625 E Broadway Partners Partners Directions ST JOHNS l ckzon WY 63001 HOSPITAL Dennis Butcher Internal St Johns Hospital 307 733 3636 WiNhealth WiNhealth Driving 17504953578 NP1 Medicine 625 E Broadway Partners Partners Directions ST JOHNS Jackson WY 83001 HOSPITAL Dennis Butcher Internal St Johns Internal Medicine 307 733 7222 WINhealth WiNhealth Participating Driving 1750495578 NP1 Medicine 255 E Broadway Ste 201 Partners Directions ST JOHNS Jackson WY 93001 HOSPITAL Dennis Butcher St Johns Physician Services 307 739 4611 WINhealth Participating Driving 1750495578 NPI 555 E Broadway Partners Directions ST JOHNS Jackson WY 83001 HOSP
18. Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Benefits and Eligibility Your Benefits amp Eligibility can be found to the left of your screen under My Health Plan Talk to a doctor Hearth Calendar anytime anywhere Procedures Medication Profile Teladoc click to learn more My Plan For Health Vm i C e gt m lihesser Conditions Saar x P l eu M Viet Summary Perm monz Heakh Evert Record View E Vievv Prior b Message y em Eligibility Claims Auth List Center Walle Card Heath Tracker Immunizations Provider E VV Care eliness Continuty of Care Doc Talk to a doctor ANYTIME 4 No appointments No waiting rooms No need to leave home NO COST Teladoc Curs ID Card Request Provider Search Reterrais amp Authorizators Claims Search Wellness This page gives you a summary of your Benefits and Eligibility including Co pays Deductibles and Out of Pocket Max Benefits and Eligibility Detail as of 22 May 2015 Member Information Dependent information mme lMemberiD Sex Relationship Birth Date No dependents found Benefit Information Benefit Description Copay Coinsurance Deductible Deductible Benefit Limit Dollar Out of Out of Individual Family Limit Pocket Pocket Max Max Individual Family LL LL is Preventive deductible waived u Diagnostic 15 00 0 00 u Allergy Injection 15 00 0 00 sel
19. Qty 473 o Days 16 21 3 Start Date 4 Apr 2015 Last Filled Date 4 Apr 2015 Refill l 5555 R l oo 000000 Indication NCEEITCEEINRITE Return winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Wallet Card Use the Wallet Card form to customize and print a card with important emergency information that you can carry with you The Emergency Wallet Card screen allows you to record the following Emergency Contacts Advance Directives including Living Will and Durable Power of Attorney information Current Medications Health Issues and Allergy information To view your Wallet Card click the Wallet Card link under My Health Heath Calendar VVINCOnneci Procedures Medcation Profile My Plan For Heath Liresses Conditions Viet Summary Permizzonz Heath Evert Record f View View Yx Prior Message Family History Eligibility Claims Auth List Center Heath Tracker Provider Care l Immunizations Aber pes Cortinuty of Care Doc Fill in all information and check the boxes next to the items you would like included on the printed Wallet Card Many boxes will be pre populated with your personal information Click Print when finished Emergency Wallet Card Patient Information m Emergency Contact Other Relation v Day Phone m Eve Phone Advance Directives
20. T TT mese you may needle deck wih your anon L Click the Add button above or below the Activities for Action box Health Issue Health Issue Exercise Action Exercise you may need to check with your clinician Activities for Action Exercise you may need to check with your clinician e winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Fill out the information regarding when you will completed your health activity To add the activity to your Health Calendar click the Yes option button Click Submit when finished Add Activity Exercise you may need to check with your clinician Activity Time hours minutes eam pm ba m End Time hours minutes eam pm 3 Complete Yes No Health Issues can be removed by selecting the check box next to the Health Issue you wish to remove Once selected click Remove Add C3 Print Health Issue Next Activity Reminder Date My Plan For Health B Heme 0 H T LI Add Exercise you may need to check with your clinician nove Last Activity Ker v winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Ilinesses Conditions To view the Illnesses Conditions page click the Illnesses Conditions lin
21. an Illness Condition use the search function or locate the desired lllness Condition from the Options list and click the Select button Search for Iliness Condition Enter 1liness Condition Name Pages 1 234 5678 9 10 Next Results 1 Abdominal mass Abdominal pain Fill in all required fields with the appropriate information Add Illness Condition Iliness Condition Detail Treating 517 Select from list Unlisted Clinician name Select Clinician winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Visit Summary The Visit Summary screen displays a summary of your medical visits To view click Visit Summary under My Health Heath Calenda Procedures a OZ View E View XX Prior Message Eligibility Claims Auth List Center Wallet Card Hesih Tracker Immnunestions Provider Y Care VVellnes A ler pet a z Cortinuky of Care Doc Medcanan Profis VVINCOTnnect 8 My Plan For Heath Tinesses Conditions The screen will display your recent medical visit s You can view visits in greater detail by clicking the Visit Date hyperlink in the Visit Summary screen The Visit Detail screen will open for the visit that you selected Here you have the option to Edit Void or Add a Note to a visit Return Visit Detail v kt lom s Status Wammeuem
22. bmit Request an ID Card Member 1 4 To print a temporary ID card click Print at the top right of the box Request an ID Card mm winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy On the next screen click the Print button next to the person who needs a temporary ID card Print ls Memberib Relationship ee You will be prompted to print your temporary ID card Please note you may need to allow pop ups in your vveb brovvser settings winheatth 10 Day From Date Below 400 Mentem Daylight Time DOB o o 180 E OLOYZR Gack WINHEALTH PARTNERS 328 EMERCENCY CARE Wh Contact Nun alin af 307 773 1300 option 2 prior t seeking amarpency core For Custome Service contact 307 973 1300 r 100 363 7670 Priar te out of pecunrk urgent case zotify D n iz a late or um emergency call 911 I2ferm WDeandth within 43 299 qae 254 Roun x 30 75 multigien cez 800 571 7427 Moun a ddeucs WINhealth Temporary ID Card 1 Print this page 2 Cut out along dotted line 3 Fold in half 4 Keep in your wallet or purse winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Provider Search To search for Providers click Provider Search under My Health Plan Talk
23. cess data related to Sexually Transmitted Diseases Reproductive Health On line access data related to Reproductive Health Abuse or Neglect On line access data related to Abuse or Neglect Drug Abuse On line access data related to Drug Abuse Sexual Assault On line access data related to Sexual Assault Functional Areas Social History Access to your on line Social History information Family History Access to your on line Family History information Grant Health Calendar Access to your on line Health Calendar Medication Profile Access your on line Medication Profile Visit Summary Access to your on line Visit Summary Allergies Access to your on line Allergies My Plan For Health Access to your on line My Plan For Health Change PCP Change PCP m Benefits amp Eligibility Benefits amp Eligibility 4 mu Continuity Of Care Document Access to your on line Continuity Of Care Document T Claims Illness and Conditions Access to your on line Illness and Conditions Health Event Record Access to your on line Health Event Record Immunizations Access to your on line Immunizations Procedures Access to your on line Procedures winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Health Event Record The Health Event Record shows all e
24. health Occasionally WINhealth will send you important information through the WINconnect Message Center VVINCOTnect Plan Well Live Healthy The link to the Message Center takes you straight to your inbox Messages that have not yet been read are indicated by a sealed envelope and bold text To archive a message from your message list select the check box to the left of each message to be archived click Archive Inbox Sent Items Archived Items LJ m WINhealth You have a new claim Mar 24 2015 5 30 01 AM LJ amp WINhealth You have a new claim Mar 10 2015 5 30 02 AM J RE WINhealth WiNhealth has been granted Accredited status Mar 3 2015 10 05 52 AM WINhealth You have a new claim Feb 26 2015 5 30 01 AM B amp WINhealth You have a new claim Feb 18 2015 5 30 02 AM Return to All Mailboxes winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy VVINconnect also gives you the ability to direct message WINhealth as an alternative to calling or visiting in person Click on New Message in the upper right corner of the Message Center Inbox Sent Items Archived Items CES Mar 24 2015 5 30 01 AM LJ e WINhealth You have a new claim LJ amp WINhealth You have a new claim Mar 10 2015 5 30 02 AM RE WiNhealth V INhealth has been granted Accredited status Mar 3 2015 10 05 52 AM 19 WINhealth You have a new claim Feb 26 2015 5 30 01 A
25. ication click on its name From here you can Edit Discontinue Void Dispute Reactivate or Add a Note to the medication Return Medication Detail EEUU o 1l ll 0 S m x ows woucumcwMeGNo Qty 22 0 D ys 8 a You also have the ability to add a medication to your Medication Profile To do so click Add Current History Run Med Check f gt Print Current Medications Dispensi Type Frequency Refill NEM 22 0 An OXICILLIN CAPSOOMG X ee 2 00 500 Days 8 7 NDC 00781261305 CHLORHEX GLUSOLO 12 RX p 0 1 NDC 00116200116 CHLORHEX GLUSOLO 12 SAFEWAY X gu 1473 57 43 0 12 ysi 115 p s NDC 00116200116 ICILLIN CAPSOOMG us 5 25 NOC 007812613053 XC t ge SPRINTEC 28 TAB28 DAY NOC 00333901658 winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy To add a medication to your profile use the formulary search to look up the medication Add Medication Route Filter ETH AA Search Al Rotes Category Search ANTIHISTAMINE DRUGS ANTI INFECTIVE AGENTS pte eai AGENTS AUTONOMIC DRUGS g c DERIVATIVES BLOCO FORMATION COAGULATION amp THROMBOSIS CARDIOVASCULAR DRUGS ELLULAR THERAPY CENTRAL NER VOUS SYSTEM AGENTS CONTRACEPTIVES E G FOAMS DEVICES SENT AL AGENTS DIAGNOSTIC AGENTS SINFECTANTS FOR NON DERMATOLOGIC USE E
26. igibility Claims Auth List Center Wallet Card Hesih Tracker Provider E Care Immunizations Wellness 52 1 Alergies Search 1 l ID Card Management Your Continuity of Care Document will generate From here you can generate a PDF and or print Clinical Document Created On June 24 2015 Patient MRN 5920 Birthdate Sex Female Guardian Next of Kin Signature XRWGm8tdQRQNCODo1QGf8 Payers Category Entity Payment Sources WINhealth PAYOR Encounters Provider Name Description Lisa Meeker June 8 2015 unknown clinician Individual preventive medicine counseling June 8 2015 Medications Medication Status AMOXICILLIN CAP500MG 500 CHLORHEX GLUSOLO 12 0 12 CHLORHEX GLUSOLO 12 0 12 AMOXICILLIN CAP500MG 500 Problems Problem Status completed Electronically generated by HealthTrio LLC on June 24 2015 winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy User Preferences To view your User Preferences click the User Preferences link under My Preferences towards the bottom of your screen User Preferences Co Preferences NOTICE OF PRIVACY PRACTICE MEMBER RIGHTS AND RESPONSIBILITIES Hoo WINhealth PARTNERS is committed to providing access to its Website and member portals for individuals with disabilities We do this so that our members with disabilities have access to and use of inf
27. k under My Health Procedures Medcapon Profis My Plan For Health Vist Summary Permissions Heath Evert Record Fam ly Henory View View XX Prior Message Eligibility Claims Auth List Center Provider E Care 25 The current Illnesses Conditions screen shows the illnesses and conditions that you are currently being treated for and a history of past illnesses and conditions Select the IIlness Condition you would like to view Wallet Card Heakh Tracker Imrnunizations Current Ilinesses Conditions IlIness Condition History Illnesses Conditions Iliness Condition El Treating clinician Clinician Status Print From here you can Edit Add Notes or Dispute Iliness Condition Detail Print 7 view Audit Current Iliness Condition Information Iliness Condition Soft Tissue Disorder Treating Clinician Start Date 12 Feb 2015 0 winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy To add an llness Condition to this list click the Add button on the Current lllnesses Conditions screen Current Ilinesses Conditions Il ness Condition History Print Ilinesses Conditions Onset Date Iliness Condition E Treating Clinician You can search for an Illness Condition or select an Illness Condition from the Options list To add
28. ment 11 Dehydro Thromboxane B2 Crt measurement 11 deoxycorticosterone measurement m 11 deoxycortisol measurement 11 Desoxycortisol measurement 17 Hydroxyprogestercne Fill in all required fields with the appropriate information for this procedure In the complete field only select Yes if the procedure has been completed Selecting Yes before the procedure activity date has passed will cause an error message to appear You can also add a reminder date to your calendar by typing in a date in the Reminder Date field or selecting a date from the calendar to the right of the field Click Submit when finished winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Procedures To view your procedures click the Procedures button under My Health Talk to a doctor anytime anywhere Heath Calendar Coe Teladoc click to learn more My Plan For Health illvezs z Conditions X e R Vist Summary Permeanens E ER View E View XX Prior Message Family Maan Eligibility Claims TE Auth List Center wallet Card Heath Tracker Immunizstions Provider E Care In Cortinutty of Care Doc To view specific information about your procedures click the procedure name Procedures pe me Status Source Depending on the status of your claim you will have a few additi
29. n Preferences NOTI PRIVACY PRACTICE MEMBER RIGHTS AND RESPONSIBILITIES tiiv WiNhealth PARTNERS is committed to providing access to its Website and member portals for individuals with disabilities We do this so that our members with disabilities have access to and use of information and data that is comparable to those without disabilities If you use assistive technology such as a Braille reader screen reader TTY etc and cannot access information due to the format of the material please contact WINhealth by phone at 1 800 868 7670 All content on this website and portal can be made available to the member in print or verbally in any language To enable us to respond in a manner most helpful to you please indicate the nature of your accessibility problem the preferred format in which to receive the material the web address of the requested material and your contact information A ZA wiNhealth Plan Well Live Healthy When in Communication Preferences you can select your preferences Secure Messaging refers to communications from WINhealth to include responses to your messages to WINhealth Claims refers to messages alerting you when a new claim has entered our system Check the Email and or Text boxes next to the categories you wish Communication Preferences Edit Contact Details Category List Secure Messaging LJ L v Claims L 4 Password Change winhealth 1200 East 20th Street Cheyenne WY 82001
30. number and view the information in the Claims Status Detail screen This screen displays information such as patient account number referral or authorization number if applicable provider diagnoses and procedure line items for the claim Claim Status Search Results For 12001201 Claim Number Date of Prowider Total Total Patient Service Billed Responsibility 15062 003 19 Mar 2013 3 1506885001 Mar 2015 s Apr 15056E003 19 Feb 2015 150 00 15048 002 12Feb2015 175 00 winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy ID Card Request To request or print a temporary ID card click ID Card Request under My Health Plan wem 000 Talk to a doctor anytime anywhere Medcamon Profile Teladoc to learn more y Plan For Health 2 tue 4 om A Ee illreszses Condmons Pa ne mar Permasors Heath Evert Record View E View le Prior Message nen Eligibility Claims Tt Auth List de Center Wale Card Hearn Imwnunisstiong Provider E VV Care eliness 51 1 Talk to a doctor ANYTIME EZ Benefits amp No appointments No waiting rooms No need to leave home NO COSTI Teladoc Clairms Provider Search Reterras Authorizstore Claims Search Wellness To request an ID card check the box next to the corresponding name of the person you want a new ID card for and click su
31. onal options from here This may include adding a note disputing a completed procedure or editing e Print 24 hr blood pressure monitoring May 2015 Scheduled Medical Director a Add to Health Calenda Complete C wiNhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Medication Profile To view your Medication Profile click the Medication Profile link under My Health yhen Talk to a doctor anytime anywhere Heath Calendar Proceed rest Teladoc click to learn more y Plan Tor Health n E noce rar ill eszszes Conditions gt m e tw Vist Summary Permanons Heath Evert Record View E View x Prior Message Family History Eligibility Claims Auth List Center Wallet Card Meath Tracker Irrmunizstions Provider W Care gt eliness 1 j Cortinuty of Care Doc The Medication Profile screen shows your medications both current and past Current History Run Med Check gt Print Current Medications Dispensi Type Frequency Refill Plan H Paid CAPSOOMG sas n NDC 00781261305 rae mus mimm e je 00116200116 CMLORHEX GLUSOLO 12 0 12 NDC 00116200116 NOC 00333901658 winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy For more information about a med
32. ormation and data that is comparable to those without disabilities If you use assistive technology such as a Braille reader screen reader TTY etc and cannot access information due to the format of the material please contact WINhealth by phone at 1 800 868 7670 All content on this website and portal can be made available to the member in print or verbally in any language To enable us to respond in a manner most helpful to you please indicate the nature of your accessibility problem the preferred format in which to receive the material the web address of the requested material and your contact information WM winheatth Plan Well Live Healthy Use the main screen to edit your user information User Information Change Password User Information 3 Last Name Tne cone America Denver Y 3 Indicates required field winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy To change your password for WINconnect select the Change Password tab User Information Change Password Notification Current password II New password Po Password must contain at least 8 character s Password cannot contain your user name Password cannot contain your First or Last Name You cannot re use passwords previously used Password must have at least 1 number Password must contain at least 1 special character s Confirm new password
33. re added You will also find quick links near the top of the homepage These are commonly visited links to get you where you need to be quickly The main navigation is to the left of the screen and is well organized by category Home Support ogged In VVINCOTnneci RN Plan Well Live Healthy AAA doru remm View E View Xk Prior Message Eligibility Claims it Auth List Center Provider Care gregem Talk to a doctor ANYTIME ot z No appointments No waiting rooms No need to leave home NO COST Te ladoc IDENTITY THEFT PROTECTION FAMILY BEACONPLUS At WiNhealth our goal is to protect you from unwanted surprises so you can have greater peace of mind and focus on living life to the fullest Best of all Family BeaconPLUS is included in your health care plan at no additional Click to leam more Annual health maintenance visit Digital rectal exam and fecal occult blood test to screen for colorectal cancer annual Inftuenza vaccine annually Pneumococcal vaccine Lipid screen every five 5 years Diabetes screening every ve 5 years Annual Pelvic examination and cervical cancer screening including Pap smear and Reflex HPV winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Message Center WINconnect provides you with the ability to send and receive messages to and from WIN
34. stration with HealthTrio is now complete Click Next User Account Created Congratulations Your registration with HealthTrio Connect is now complete Your user name is WHPJ1239701 You can now login using your username and the password you chose during the registration process This is a place holder for content place Member Registration Created Confirmed winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 FoR PROVIDERS FOR EMPLOYERS Wn wiNhealth Plan Well Live Healthy m do SHOP FOR A PLAN 1200 East 20th Street wiNhealth FIND A PROVIDER FOR BROKERS FOR MEMBERS MEMBER TOOLS Cheyenne WY 82001 Logging into WlNconnect Plan Well Live Healthy To this point you have completed the registration process and are ready to login Visit winhealthplans com and enter your User ID and Password click Sign In CONTACT US ONLINE PAYMENT wiNCOnnect MEMBER PROVIDERS EMPLOYERS Jser ID A ce VISITORS Q D HEALTH amp WELLNESS ABOUT WINHEALTH Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Homepage Once you have received your registration confirmation and logged in you will be taken to the WINconnect homepage The body of the homepage will display information relevant to you and your health plan Content may change as new updates important information or topics of interest a
35. to a doctor anytime anywhere Medication Profil SE Teladoc click to learn more ind tas m gt r i Conditions re Permasors th Evert Record View E View Family History Eligibility Claims Walle Card Prior EI Message Tt Auth List Center Meath Tracker Immunizations Provider q VV Care eliness 51 1 Corntinuty of Care Doc Talk to a doctor ANYTIME No appointments No waiting rooms No need to leave home NO COSTI Teladoc The Provider Search allows you to search for a health care provider Entering more search criteria returns more specific search results To search for a provider enter the desired information in the Provider Search form and click Search Provider Search Name 10 Example Smith John Ary Soecwty Acupunctunst PCP and or Acute Trestmert Services For Substance Abuse Acddcton Medicine Alergy amp immunology S Advanced Search Options winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy After submitting your search criteria a list of doctors that match your search criteria will display in the Provider Search Results screen Click the provider name for detailed information Provider Search Criteria 5 22 2015 Provider Search Advanced Search Type Any Type Location City kson Role Specialty Internal Medicine As of 5 22 2 Status
36. u track key health stats such as blood sugar Body Mass Index BMI Cholesterol and more By entering these stats in your Health Tracker you can keep them all in one place and you don t have to worry about finding them later when you need to reference them To view your Health Tracker click the Health Tracker link under My Health Heath Calenda VVINCOTnnect Procedures Medcation Profile My Plan For Heath Iinessez Conditions Vist Summary Permasons Heath Evert Reco T View E View 3X Prior Message Eligibility Claims tt Auth List Center Wallet Card Immunizations Provider Y Care Ater pes i Cortinuty of Care Doc Select an item from the drop down list to track Switch Tracker Blood Pressure E Blood Sugar Body Mass Index Chart Tabie Cholesterol HOL Height mu Systolic m Hemoglobin A1c Infant Growth LDL Peak Flow Pulse Respirations Temperature Triglycerides Weight winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Click Add Entry to enter details Switch Tracker Add Entry Chart Table moa Enter the required information Add HDL Measurement Date winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy Immunizations To view your Immunizations click the Immunizations link under My Health
37. vents in your health history to include Medications Procedures Office Visits Care Plan Changes and more To view your Health Event Record click the Health Event Record link under My Health VVINCOnnect Procedures Medcanon Profile My Plan For Heath Liresses Conditions Vist Summary Permasions View E Vievv XX Prior Message Srne Pe Eligibility Claims Auth List Center Walle Card Heakh Tracker Immunizations Provider Y Care In Alber gies a ciem Cominuky of Care Doc Click an event for more detailed information Event Type Status Category All All All Allergy Active Assessments Approved E Allergy Immunology Art C Print Health Event Summar Health Events 08 Jun 2015 Visit Unspecified Scheduled N A 11 00 PM 26 Care Plan Action Exercise you may need to check Voided Health Management 5 00 with your clinician 21 May 2015 Procedure 24 hr blood pressure monitoring Voided Cardiology Cardiovascular Cardiothoracic a F3 04 Apr 2015 CHLORHEX GLUSOLO 1256 0 12 D 04 Apr 2015 AMOXICILLIN CAPSOOMG 500 winhealth 1200 East 20th Street Cheyenne WY 82001 Ph 800 868 7670 307 773 1300 Plan Well Live Healthy From here you will be given several options based on the Event Type Ea Return Discontinue Voi lispute Reactivate A di te 7 View Audit Medication Detail Prescribing Clinician NATIONAL PHARMACEUTICAL SERVICES Freq
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