User Manual
Contents
1. diskG iStorage SECURING THE MAINSTREAM 16 Brute Force Protection What is a Brute Force Attack A brute force attack is a method of defeating a cryptographic scheme by systematically trying a large number of possibilities for example a large number of the possible keys in a key space in order to decrypt a message In most schemes the theoretical possibility of a brute force attack is recognized but it is set up in such a way that it would be computationally infeasible to carry out Accordingly one definition of breaking a cryptographic scheme is to find a method faster than a brute force attack How does the diskG protect against brute force attack 1 With the drive locked and in the standby state the LED indicator light will be solid RED 2 After five consecutive incorrect User or Admin PIN entries the keypad will not respond and LED indicator light will turn off The drive will need to be unplugged from the USB port and replugged This will be repeated for each five unsuccessful attempts 3 Following the 10th incorrect PIN entry the keypad will lock and the indicator light will begin blinking rapidly Even after unplugging and replugging in the unit the drive will remain locked and the LED indicator light will continue to blink rapidly 4 Here are the steps to allow the user to unlock the keypad for 10 more attempts to unlock the drive a Unplug the device from the computer b Push and hold the number2. www istorage uk com amp diskG iStorage SECURING THE MAINSTREAM 11 Changing the Admin PIN You can change the Admin PIN by doing the following 1 Enter Admin Mode refer to page 9 for details 2 Press and hold 9 until the LED indicator light flashes BLUE 3 Enter the new PIN and press a The PIN must be a minimum of 6 digits and a maximum of 16 digits The LED indicator light flashes GREEN three times See note below if RED LED indicator flashes three times 4 Re enter the new Admin PIN and press gf The LED indicator light stays solid GREEN for two seconds and then solid BLUE indicating that the Admin PIN has been changed successfully Note If the LED indicator light flashes RED three times this indicates that the PIN is less than 6 digits or more than 16 digits Enter a PIN that contains 6 16 digits after the LED indicator light flashes BLUE intermittently 1 If the LED indicator light flashes RED intermittently and then BLUE intermittently go back to step 3 This is due to one of the following conditions e You waited longer than 10 seconds before entering a PIN e The new PIN was entered incorrectly 2 If no activity is detected within two minutes in the Admin Mode the diskG will return to the Standby Mode www istorage uk com 60 cdiskG iGtorage SECURING THE MAINSTREAM 12 Adding anew User PIN You can add a new User PIN by doing the following 1 Enter the Admin
3. 4 AS A RESULT OF SERVICE ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF ISTORAGE OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT ITS INSTALLATION USE OPERATION REPLACEMENT OR REPAIR ISTORAGE SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR ANY INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT WHETHER OR NOT ISTORAGE WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES www istorage uk com diskG iStorage SECURING THE MAINSTREAM e OG iStorage SECURING THE MAINSTREAIMNI iStorage 2012 All rights reserved istorage Limited iStorage House 13 Alperton Lane Perivale Middlesex UB6 8DH England Tel 44 0 20 8991 6260 Fax 44 0 20 8991 6277 e mail info istorage uk com web www istorage uk com www istorage uk com
4. drive and secure storage system With an easy to use keypad design and software free setup the diskG enables you to securely access the drive with your own unique PIN Featuring your choice of 128 bit or 256 bit hardware encryption and a fast USB 2 0 connection the diskG provides seamless real time encryption keeping your data safe even if the hard drive is removed from its enclosure Box Contents iStorage diskG drive with integrated USB cable Travel Pouch USB Y cable Quick Start Guide www istorage uk com D diskG iStorage SECURING THE MAINSTREAM 1 diskG Layout 1 Cancel button an ai a 2 a button 3 LED Indicator lights The Cancel button can be used to e Cancel current operation e Return to the previous step when you knowingly entered a wrong PIN e Exit the Admin Mode The mf button can be used to access the diskG and it can also be used as an OK acknowledgement in the following operations e Entering a PIN e Confirming a new PIN he LED indicator light displays the following colors to indicate the various modes of operation e RED Standby Mode i e BLUE Admin Mode e GREEN User Mode E The LED indicator light has other display methods to indicate different status of the diskG Details are provided later in this chapter www istorage uk com amp diskG iStorage SECURING THE MAINSTREAM Be sure to review the following i
5. enter the new User PIN and press l The LED indicator light will stay solid GREEN indicating that the User PIN has been changed successfully www istorage uk com amp diskG iStorage SECURING THE MAINSTREAM 15 Setting the Unattended Auto Lock Feature To protect against unauthorized access if the drive is unlocked and unattended the diskG can be set to automatically lock after a pre set amount of time In its default state the diskG Unattended Auto Lock feature is turned off The Unattended Auto Lock can be set to activate after 5 10 or 20 minutes To set the Unattended Auto Lock please use the following steps 1 Enter the Admin mode by pressing and holding mi 0 for five seconds until the LED indicator light flashes RED This indicates that you can enter the Admin PIN 2 Enter the Admin PIN and press mi The drive is in Admin Mode when the LED indicator light has changed to BLUE 3 Once in Admin mode press m 6 The LED indicator light should start flashing RED and BLUE intermittently 4 Press one of the numbers below that corresponds to amount of time you would like the drive to lock after no activity Auto Lock Timeout Table 1 5 min 2 10min 3 20 min 0 OFF The default is 0 OFF 5 After you have input the number the LED indicator light should flash GREEN 3 times to indicate that you have successfully set the Unattended Auto Lock feature www istorage uk com
6. event that this happens the only way to use the drive is to do a complete reset which will reset the encryption key making all data on the drive unrecoverable and restore the diskG to the default Admin PIN 123456 see the Chapter Completely resetting the diskG for instructions www istorage uk com 66 diskG iStorage SECURING THE MAINSTREAM 6 Entering the Standby Mode The Standby Mode is the default mode of the diskG and is the gateway to other working modes To enter the Standby Mode attach the diskG to your computer The drive automatically goes into Standby Mode and the LED indicator light turns RED In this mode the diskG is locked It cannot be recognized by My Computer and it does not provide either the regular functions or the encryption function However it enables you to enter and switch between the Admin Mode and the User Mode 7 Entering the User Mode To enter the User Mode do the following 1 Attach the diskG to your computer It enters the Standby Mode 2 Enter the User PIN or the Admin PIN the default Admin PIN is 123456 and press mg The LED indicator light turns GREEN indicating that the drive is in the User Mode If the LED indicator light flashes RED you need to re enter the correct PIN 8 Exiting the User Mode To exit the User Mode press the Cancel button on the diskG keypad If there is no activity for 5 seconds the drive will lock and go into Standby mode Alternativel
7. resources for you istorage s Website http www istorage uk com E mail correspondence support istorage uk com Telephone support with our Technical Support Department on 44 0 20 8991 6260 istorage s Technical Support Specialists are available from 9 00 a m to 5 30 p m GMT Monday through Friday 23 Warranty and RMA information Two Year Warranty istorage offers a 2 year warranty on the iStorage diskG against defects in materials and workmanship under normal use The warranty period is effective from the date of purchase either directly from iStorage or an authorised reseller Disclaimer and terms of warranty THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE ISTORAGE WILL AT NO ADDITIONAL CHARGE REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF ISTORAGE THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM ISTORAGE OR AN AUTHORIZED RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE 1 AS A RESULT OF ACCIDENT MISUSE NEGLECT ABUSE OR FAILURE AND OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE 2 BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE 3 BY MODIFICATION OF THE PRODUCT OR
8. the encryption key in effect making all the data on the drive unrecoverable You will need to partition and format the diskG with disk management applications To perform a complete reset of the drive do the following 1 Press and hold the Cancel button while you attach the diskG to an available USB port on your computer The LED indicator light will flash BLUE and RED alternately Note If no activity is detected for 30 seconds during this step the diskG will go into the Standby Mode 2 Press and hold Cancel IM 2 for 10 seconds until the LED indicator light flashes RED and BLUE intermittently and then stops on a solid color The LED indicator light will then turn solid GREEN for two seconds followed by solid RED You have successfully reset the diskG 19 Initializing and formatting the diskG after a complete reset A complete reset of the diskG will erase all information and partition settings You will need to initialize and format the diskG To initialize your diskG do the following 1 After a complete reset attach the diskG to the computer 2 Wait 5 seconds for the computer to recognize the device 3 Enter the default User PIN 123456 and press l to enter the User Mode 4 Right click My Computer or Computer and then click Manage www istorage uk com 606 1 _ diskG iStorage SECURING THE MAINSTREAM 5 Inthe Computer Manage window click Disk Management In the Disk Managemen
9. 0 Ifyou need only one partition accept the default partition size and click Next 11 Assign a drive letter or path and click Next 12 Create a volume label select Perform a quick format and then click Next 13 Click Finish 14 Wait until the format process is complete The diskG will be recognized and it is available for use 20 Hibernating Suspending or Logging off from the Operating System Be sure to save and close all the files on your diskG before hibernating suspending or logging off from the Windows operating system It is recommended that you log off the diskG manually before hibernating suspending or logging off from your system To log off the diskG double click Safely Remove Hardware on the Windows desktop and remove the diskG from your computer if you are e away from your computer e using the switching user function by sharing a computer with others Attention To ensure the data integrity of your diskG be sure to lock or log off your diskG www istorage uk com amp diskG iStorage SECURING THE MAINSTREAM 21 Troubleshooting This section contains troubleshooting information for the diskG If you encounter any of the following problems when using the diskG refer to the corresponding answers Q How do I use the diskG the first time A You can use it in one of the following ways e Enter the Admin Mode with 123456 default administrator PIN and then you are able to change t
10. A t a han B SECURING THE MAINSTREAM R 1 i 65 K istorage www istorage uk com amp diskG iStorage SECURING THE MAINSTREAM Copyright iStorage Inc 2012 All rights reserved Windows is a registered trademark of Microsoft Corporation All other trademarks and copyrights referred to are the property of their respective owners Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of the work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Qj 3077 H RoHS All trademarks and brand names are the m 2 F p property of their respective owners E C A E CITRIX 2 www istorage uk com e amp diskkG iStorage SECURING THE MAINSTREAM Table of Contents MOUE NON t deos we RO oc son MM 4 DOGGONE HS Mem M Aer Sn cc n o 4 P diska Eayoul Tee 5 ZA MAW OE ETE UT 3 Connecting the di
11. Mode refer to page 9 for details 2 Press and hold mi 1 until the LED indicator light flashes BLUE intermittently 3 Enter a User PIN and press Bi a minimum of 6 digits and a maximum of 16 digits The LED indicator light will flash GREEN three times 4 Re enter the new User PIN and press mg if the LED indicator light stays solid GREEN for two seconds and then solid BLUE the User PIN was added successfully 13 Deleting the User PINs You can delete all User PINs by doing the following 1 Enter the Admin Mode refer to page 9 for details 2 Press and hold 7 8 if for five seconds until the LED indicator light flashes BLUE intermittently After the LED indicator light will flash GREEN three times and then BLUE intermittently 3 Press and hold 7 8 ml a second time for five seconds until the LED indicator light goes on solid GREEN for two seconds and then back to solid BLUE this indicates that the User PINs were deleted successfully 14 Changing the User PIN You can change the User PIN by doing the following 1 Enter User Mode refer to page 8 for details 2 Press and hold mi 1 until the LED indicator light flashes RED 3 Enter your old PIN and press l The LED indicator light will turn GREEN then change to flashing BLUE 4 Enter the new PIN and press pi The PIN must be a minimum of 6 digits and a maximum of 16 digits The LED indicator light will flash GREEN three times 5 Immediately re
12. SB On Apple MAC computers going to the power settings in System Preferences and clicking the do not suspend USB will keep the drive alive even if the MAC goes into full hibernation Q The diskG will not power on when connected to my computer A This only happens when the computer the diskG is connected to cannot provide enough power from the USB port to power the drive This issue only appears on much older computers and or imbedded systems like USB enabled medical equipment It can be resolved by either trying all the USB ports on the computer or system as some ports can have less power than others or failing that use the USB Y Power cable supplied with the diskG to ensure the correct power Q want to use my diskG with different Operating Systems how can that be done To make the diskG universally compatible with all the most common Operating Systems and embedded systems like USB enabled medical equipment requires the drive to be formatted using the FAT file system This is done by using Disk Man agement in Windows Disk Utility on MAC OS x or MKFS in Linux 0 How many unique User ID s can create A The Administrator feature allows enrollment of up to five 5 unique User ID s and one 1 Administrator If a user forgets their PIN the diskG can be unlocked using the Admin PIN www istorage uk com C66 diskG iStorage SECURING THE MAINSTREAM 22 Technical Support istorage provides the following helpful
13. five key and plug in the drive c The LED indicator light will be blinking alternating RED and GREEN rapidly d Enter the code 5278879 and press the l button e The keypad will unlock and will be in the standby state with the LED indicator light solid RED this will allow only 10 more attempts f After a total of 20 attempts the drive will remain locked with the LED indicator light flashing RED quickly You must now go through the reset process and reformat the drive to be able to use the drive again see page 15 Completely resetting the diskG www istorage uk com amp diskG iStorage SECURING THE MAINSTREAM 17 Setting a Self Destruct PIN The diskG has the ability to set a PIN that will reset the encryption key if needed By resetting the encryption key all data on the drive will be lost and cannot be recovered Note After initiating the Self Destruct sequence the PIN used to initiate the self destruct sequence will become the default Admin PIN The drive will need to be initialized and reformatted For directions A see page 15 To set a Self Destruct PIN please use the following steps 1 Enter the Admin mode by pressing and holding mi 0 for five seconds until the LED indicator light flashes RED This indicates that you can enter the Admin PIN 2 Enter the Admin PIN and press ml The drive is in Admin Mode when the LED indicator light has changed to BLUE 3 Once in Admin mode pres
14. he Admin PIN or create a User PIN e Directly enter the Secure User Mode with 123456 default Admin PIN to use the diskG Q enter the drive with the default PIN but am not able to change the code Why A You are entering the drive using the Admin PIN This code can only be changed from the Admin mode Q What can I do if forget the User PIN A Use your Admin PIN to enter Admin Mode and then create another User PIN in Admin Mode Q What I do if I forget the Admin PIN A There is no other way to retrieve the Admin PIN except a complete reset of the diskG After a complete reset all data will be lost and you will need to initialize allocate and format the diskG manually Then you will be able to use the default Admin PIN 123456 0 Why did the operating system not recognize the diskG after completely reset the computer and after enter the User Mode A You need to initialize allocate and format the diskG manually For more information refer to Initializing and formatting the Hard Drive after a complete reset in this manual 0 How do use the diskG without a PIN As a full disk encryption product the diskG can never be used without a PIN Q What encryption algorithm is used in this product A Depending on your model the diskG uses either AES 128 bit or 256 bit algorithm Q Why could not initialize partition or format the diskG A Ensure that you have administrator privileges You can use only the administrat
15. leeping see below Choose the sleep and display settings that you want your computer to use J On battery LM Plugged in Dim the display 5 minutes 10 minutes i Turn off the display 10 minutes Never Put the computer to sleep Never Never In addition go into Advanced Settings in Power Option to disable the following e Ensure the computer is set to sleep Never as above e urn off hard disk after 999999 Minutes e USB selective suspend setting Disabled This will keep the diskG connected to the computer continuously on www istorage uk com eel diskG iStorage SECURING THE MAINSTREAM x Power Options 9 a x Select the power plan that you want to customize and r then choose settings that reflect how you want your computer to manage power Turn off hard desk after battery 3 Minute Plugged in 999999 Minutes A Desktop background settings gj Wireless Adapter Settings pj Heep USE settings USB selective suspend setting On battery Disabled Plugged in Disabled Dinter arth ene lid Ww 4 Apple Mac The diskG keeps locking after 5 10 minutes on the Macs This will be due the power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below The settings in Energy Saver preferences affect what happens when your Mac is left unattended for a period
16. nformation before you begin to use the diskG A Caution Use only the included cables with your diskG You might damage the drive if you use a cable not included with the diskG 2 Connecting the diskG 1 Attach the integrated USB cable of the diskG drive to an available USB port on your computer as shown below 2 The diskG LED indicator light should glow RED www istorage uk com 60 diskG iGtorage SECURING THE MAINSTREAM 3 Connecting the diskG with USB Y cable If the LED indicator light does not power on a single USB connection use the included USB Y cable 1 Attach the diskG s integrated USB cable to the female connector of the USB Y cable SEB 2 Connect the two male USB connectors to two available gt Y USB ports on your computer Nw 3 The diskG LED indicator light should glow RED 4 How do I use the diskG the first time You can use it in one of the following ways e Enter the Admin Mode with 123456 default administrator PIN and then you are able to change the Admin PIN or create a User PIN e Directly enter the Secure User Mode with 123456 default Admin PIN to use the diskG 5 What if forget the User PIN Use your Admin PIN to enter Admin Mode and then create another User PIN in Admin Mode Caution If you forget or lose your ADMIN PIN there is no way to access the drive Even an istorage employee will be unable to help you access your data In the
17. of time that you specify Disable Put the hard disk s to sleep when possible to prevent the diskG going to sleep and so not locking You will also need to stop the computer from sleeping to prevent the diskG from locking eon Energy Saver Lae ji Show AN j CH i Automatic graphecs switching Tow connate all qubomatu Ay wach petere grapes mery for better tanttery bie Coemgpulrr mn 15 man ie lim Sewer Display sleep ira 15 mon lh Newer L Put the hard disia to sleep when possible S Wake far network access v Automatically reduce brightness before display goes to sleep Restart automatically if the computer freezes Rothery iy charged Restore Del auti vf Show battery viatus in menu bar Schedule 1 14 Ck the lock to prevent further changes www istorage uk com e amp diskG iStorage SECURING THE MAINSTREAM Note For Windows 8 1 users You will need to install a Windows update KB2919355 as well as follow the steps on pages 18 amp 19 Please go to this link and choose Method 2 http support microsoft com kb 2919355 Once the download option appears select KB2919355 and then download and install Q My diskG locks when my computer sleeps hibernates how can I stop this A The only way to prevent this is by changing the power settings Windows computers of the computer so that it only Switches of the monitor on hibernation sleep and keeps power to hard drives and U
18. or account to initialize partition or format the diskG in the Admin Mode www istorage uk com e amp diskG iStorage SECURING THE MAINSTREAM Q Do I require Admin Rights for the diskG to work A No since the diskG does not require any software to be installed and the encryption decryption is performed in Hardware on the drive itself Admin Rights are not required 0 getting a continuously flashing red light what is wrong A You have entered an incorrect PIN too many times and have triggered the brute force attack protection you can reset this counter by referring to the Brute Force Protection section of this manual When trying again ensure you are using the correct PIN as too many lockouts are irreversible 0 My diskG locks for no reason when connected to my computer whilst I m using it what is causing this The issue you are having is being caused by power saving settings on your PC or Laptop so please see below and make the appropriate changes to your computer and this will stop the diskG from locking as when your computer is power saving it Switches off data to the USB ports and our products see that as Disconnect and are designed to lock when this is detected Microsoft Windows Doing the following will prevent Windows from switching off the diskG go to Control Panel amp Power Options the easier option is to disable power saving which means stopping the computer from S
19. s l 3 The LED indicator lights should start flashing RED and BLUE intermittently 4 Input in the PIN that you would like to use as the Self Destruct PIN and press B Note The PIN must be a minimum of 6 digits in the length 16 max and cannot match any Admin or User codes already used by the drive In the future a User or Admin code can not be set to the Same number as used by the Self Destruct PIN 5 The diskG will then check against known PINs to make sure that it is not already in use If in use the LED indicator light will flasn RED three times and the drive will go into Standby mode If this happens please re enter the Admin mode step 1 and repeat the process with a new code 6 If the Self Destruct PIN is accepted the LED indicator light flashes GREEN three times f Immediately re enter the new PIN and press m if the LED indicator light stays solid GREEN for two seconds and then goes to solid BLUE the Self Destruct PIN was added successfully 8 To delete the Self Destruct PIN you will need to delete all of the User PINs Please refer to the instructions on page 11 Deleting User PINs www istorage uk com e diskG iStorage SECURING THE MAINSTREAM 18 Completely resetting the diskG If you forget all the User PINs or Admin PINs you can perform a complete reset to remove all the User PINs and restore the Admin PIN to the default 123456 Attention Completely resetting the diskG will reset
20. skG with USB Y Cable sse 4 How dol use the diskG the first time 5 What if forget the User 6 Entering the Standby 8 7 Entering the User 0 8 Exiting the User 8 9 Entering the Admin 9 10 Exiting the Admin Mode 9 11 Changing the Admin PIN 10 12 Adding a new User PIN 11 13 Deleting the User 11 14 Changing the User PIN 11 15 Setting the Unattended Auto Lock Feature LEA 10 DUC ON E 13 17 Setting a Self Destruct PIN 14 18 Completely resetting the diskG sssssssssennnnnne 15 19 Initializing and formatting the diskG after a complete 13 20 Hibernating Suspending or Logging 17 HL Rm 18 22 lechnical Support 22 23 Warranty and RMA Information sene 22 www istorage uk com amp diskG iStorage SECURING THE MAINSTREAM cancel Introduction Looking for an effortless way to secure your data The iStorage diskG Secure Drive is the ultimate portable hard
21. t window the diskG is recognized as an unknown device that is uninitialized and unallocated Note If the Initialize Disk Wizard window opens click Cancel 6 Right click Unknown Disk and then select Initialize Disk rm gr 1203 0028089 c oe ma ves Autism Tee an gt ln z O Tea Haan imm nen Ache rtl Faison de Sect ren a N mica Man Gd Dn Manat LIS 7 inthe Initialize Disk window click OK Disk X You must initialize a disk before Logical Disk Manager can access it Select disks Use the following partition style for the selected disks MBR Master Boot Record GPT GUID Partition Table Note The GPT partition style is not recognized by all previous versions of Windows lt is recommended for disks larger than ZTB or disks used on Itanium based computers 8 Right click in the blank area under the Unallocated section and then select New Simple Volume The Welcome to the New Simple Volume Wizard window opens www istorage uk com diskG iStorage SECURING THE MAINSTREAM New Simple Volume be mh e lt lt lt Welcome to the New Simple Volume Wizard This wizard helps you create a simple volume on a disk A simple volume can only be on a single disk To continue click Next 9 Click Next 1
22. y you can exit the User Mode by double clicking the Safely Remove Hardware icon from the the Microsoft Windows desktop and then remove the diskG from your computer Attach the diskG to your computer again and the LED indicator light turns RED This indicates that you are in the Standby Mode www istorage uk com e diskG iStorage SECURING THE MAINSTREAM 9 Entering the Admin Mode A Note The diskG cannot be recognized by the operating system in the Admin Mode To enter the Admin Mode do the following 1 Attach the USB cable to an available USB port on your computer The diskG goes into the Standby Mode and the LED indicator light turns RED 2 Press and hold il 0 for five seconds until the LED indicator light flashes RED This indicates that you can enter the Admin PIN 3 Enter the Admin PIN and press mf The default Admin PIN is 123456 The Secure Hard Drive is in Admin Mode when the LED indicator light has changed to BLUE Note If the LED indicator light flashes RED for a few seconds indicating the diskG has returned to the Standby Mode go back to Step 2 This is due to one of the following conditions e You entered an incorrect Admin PIN in Step 3 e No activity was detected within two minutes in the Admin Mode 10 Exiting the Admin Mode To exit the Admin Mode press the Cancel button in the Admin Mode until the LED indicator light turns RED This indicates that you are in the Standby Mode
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