user manual - ClearSounds
Contents
1. 21 Eaa EEE ear 22 PNCCOSS ol A see os ne avian A 23 Ensure that your packing box includes all of these parts If any parts are missing or damaged please contact your vendor ClearSounds IMPORTANT YOUR RECEIPT IS REQUIRED FOR WARRANTY PLEASE RETAIN YOUR RECEIPT Hub ae E 4 Handset lifter with two 45 additional tape pieces Hub to base cable Hub to lifter cable AC adapter Phone line splitter and Hub to splitter cable Install the hub You can use the QH2 system with these types of telephones e Corded phone with keys on the base and a handset connected with a curly cord e Cordless phone To install the hub for use with a corded phone To answer and place calls the handset lifter removes the handset from the phone The instructions in this section include steps for installing the handset lifter on your phone Note You do not need to install the lifter if either of these conditions apply to you You prefer to lift and replace the handset manually Your phone includes a headset mode feature In headset mode you can connect to a Bluetooth listening device without lifting the handset If you want to use your telephone s headset mode consult2. retrieve it WARNING Do not overload extension cords or power strips This can result in electric shock WARNING Use this hub only with the supplied AC power adapter assembly Other types of power adapter assemblies can damage the hub and cause personal injury WARNING Avoid using the hub with a corded phone during an electrical storm There is a slight risk of electrical shock from lightning during a storm WARNING The hub can amplify volume that can cause hearing loss For each user adjust the volume to personal preferences WARNING Do not spill liquid on the hub or clean it while it is plugged in to AC power This can cause a short circuit a fire or electric shock WARNING Do not push any type of object into the hub Contact with dangerous voltage points can occur resulting in fire electric shock or parts damage WARNING Do not disassemble the hub Dangerous voltages or other risks can occur Use after incorrect reassembly can lead to electric shock Cautions A Cautions indicate practices that could harm the hub or other objects CAUTION Do not place objects on the cables or cords and place them away from foot traffic CAUTION Locate the hub away from heat sources of any type Keep slots and openings on the components uncovered to enable ventilation and protection against overheating CAUTION Connect the supplied AC power adapter assembly into a surge protector Power surges can damage the equipment CAUTION Use only
3. your telephone user s manual for instructions 1 Install the lifter Skip this step if the Note on page 6 applies to you a Remove the handset from the phone On the underside of the lifter remove the paper backing from the two pieces of tape Two additional pieces of tape are available for future use should you need to reposition the lifter Firmly press the bottom of the lifter to the phone base directly below the earpiece well in a position that will lie beneath the handset arm Connect the hub to lifter cable Connect the L shaped connecter to the LIFT port on the bottom of hub and then connect the other end of the cable firmly to the port on the top of the lifter 7 2 Connect the hub Remove the curly cord from the phone base and then connect it to the HANDSET port the bottom of the hub b Connect one end of the AC power adapter assembly to the DC 9V port on the left side of the hub and then connect the other end of the assembly to an AC power outlet in the wall Connect the short Hub to base cable to the phone base port where the curly cord was connected Connect the other end of the cable to the BASE port on the top of the hub The green light on the hub illuminates 3 Check for compatibility a Pick up the telephone handset and listen for a dial tone b Take one of these steps If you hear a dial tone On the hub slide the VOLUME slider until you hear a n
4. ClearSounds QH2 BLUETOOTH PHONE HUB SYSTEM USER S GUIDE ClearSounds Moving Beyond the Sound Barrier Thank you for purchasing the ClearSounds QH2 Bluetooth Phone Hub System We hope that you enjoy the hands free conversation that your new system provides The hub amplifies and sends sound between phones and Bluetooth headsets streamers or neckloops e Hands free conversation within 30 feet of the hub e Answer or place calls without lifting the handset from the base e adjustment e Compatible with Bluetooth listening devices headsets streamers or neckloops e Compatible with all telephones with keys on the base and with all cordless phones Contact information Please contact us with any questions that you might have We are happy to assist you ClearSounds Communications Inc 1743 Quincy Avenue Suite 155 Naperville IL 60540 USA 800 965 9043 toll free www clearsounds com Safety precautions Carefully read and observe the warnings and cautions in this manual and on the equipment Warnings A Warnings must be observed to prevent bodily injury WARNING Use the equipment only in the described manner to avoid bodily injury or damage to the equipment WARNING Locate and use the hub away from water and damp areas such as swimming pools bathtubs sinks and damp basements and do not use the hub when you are wet to avoid electrical shock If the hub is submerged unplug the base from AC power before you
5. a damp cloth to clean the unit Do not use liquid or aerosol cleaners CAUTION In these circumstances unplug the hub from AC power and refer to qualified service personnel Liquid spills in the hub or it is exposed to rain or precipitation The hub does not operate according to descriptions in this manual or performance distinctly changes The hub is dropped or the casing is damaged Contents denn sarge hapa na vce bcd de a A be eevee 5 WIND ACK chee bene ces AERAR E 5 51 6 BIUetOOth rE 13 Answerorplace Call cccceccceseseeeseceeeaeeeeeeeeeeeeeeeeceeeeeeeeces cece eeeeaeaeaeaaaeaeeeeeeeeeeeeeeeeee suse se ORE PE EEA EAEE EEEN EdE Ei edra AE EPERFA ES 15 Answer or place call using a corded phone 15 Answer or place call using a cordless phone SySteM cccceeceeceeeeee cece ceeeaeeeeeeseceaeeeeeeceaeeeeeseeeaeaeeeesecesaeeeeseeeeseeeeess 17 TROUBDISSHOOUIAG 20 PSCC ATOMS
6. ar implant s with t coil s ClearSounds CS QUATTROKIT1 Quattro Amplified Bluetooth Neckloop with SmartSound earbuds suitable for users without hearing aid s or cochlear implant s with t coil s pictured left ClearSounds QUATTROKIT1 23 ClearSounds Moving Beyond the Sound Barrier 2013 ClearSounds CS QH2UG Ver 1
7. d from original purchase date whichever is longer The warranty does not cover accidents negligence or breakage to any parts This includes shipping damage failure to follow instructions misuse fire floods use of incompatible accessories acts of God or failure in your phone service carrier s line service The product must not be tampered with or taken apart by anyone who is not an authorized ClearSounds Communications representative Tampering with the phone will void any written or implied warranties If a defect covered by this warranty should occur promptly contact a Customer Service representative by phone or log on to www clearsounds com to obtain a Return Merchandise Authorization RMA number and shipping instructions before shipping the product to us Any shipment without an RMA number will not be accepted and will be returned to you at your expense All authorized returned products must be accompanied with proof of purchase and a brief explanation of the problem For out of warranty repairs and service please contact our Customer Service department for instructions The repair shall be warranted for 90 days IMPORTANT YOUR RECEIPT IS PART OF YOUR WARRANTY AND MUST BE RETAINED AND PRODUCED IN THE EVENT OF A WARRANTY CLAIM 22 Accessories Please visit the ClearSounds website or call ClearSounds for additional accessories ClearSounds CS QUATTRO Quattro Amplified Bluetooth Neckloop Requires hearing aid s or cochle
8. e Adjust volume on your Bluetooth listening device or phone Note If you increase volume on the listening device and the phone and sound distortion occurs lower the volume on the listening device or the phone CO To end the call press and release The lifter returns the phone handset to the resting position the base Note If you did not install the handset lifter and your phone does not include a headset mode you must manually return the handset to the base 17 Answer or place a call Answer or place a call using a cordless phone system To answer a call using a cordless phone 1 Within 30 feet of the hub put on your Bluetooth listening device CO 2 the hub press and release You hear the caller in your listening device a Optional Adjust the tone and volume Slide the TONE slider on the hub until you hear the tone that you prefer e Adjust volume on your Bluetooth listening device Note If you increase volume on the listening device and sound distortion occurs lower the volume on the listening device CO 4 Toend the call press and release To place a call using a cordless phone 1 Within 30 feet of the hub put on your Bluetooth listening device 2 Lift your cordless handset press the handset call button and then press the desired keys on your telephone keypad 18 KZ When you hear the phone dialing through the handset press and release on the hub When you hear the dia
9. etimes the Bluetooth Yes You can simply lift the phone handset and dial or speak You can use the hub to adjust the listening device is not charged volume and tone or it is not near the phone Can use the system without the Bluetooth listening device 20 Component Specification Ringer detecting RDI port 15 Hz 68 Hz Power Class 2 6 4DBM Indoor conversion distance up to 15 meters with only the PCB antenna without the extra PA and extended antenna 21 Be sure to save your sales receipt as the proof of purchase date should you need warranty service The serial number for this product is on the underside of the hub Your ClearSounds QH2 Bluetooth Phone Hub System comes with a 1 year limited warranty from the date of purchase This products is warranted by ClearSounds against manufacturing defect in material and workmanship under normal use In the event that this product fails to function properly due to defects in materials or workmanship within one year of the original purchase return the unit freight prepaid with proof of purchase sales receipt or packing slip no exceptions to ClearSounds Communications ClearSounds Communications will either repair or replace the unit with a refurbished unit or unit of equal condition and return it you using UPS USPS ground shipping at no cost to you The warranty replacement or repair will be warranted for a period of 90 days or the remainder of the original warranty perio
10. ling in your listening device the hub has transferred the call from the handset to your listening device Press the End button on your cordless phone and return the handset to the base Optional Adjust the tone and volume Slide the TONE slider on the hub until you hear the tone that you prefer Adjust volume on your Bluetooth listening device Note If you increase volume on the listening device and sound distortion occurs lower the volume on the listening device To end the call press and release 19 Troubleshooting Symptom Solution The Bluetooth connection is Ensure the following disrupted between the hub and Your listening device is within 30 feet of the hub the Bluetooth listening device The listening device Bluetooth feature is on and it is paired with the hub the hub flashes a blue light every three seconds See page 13 The hub is connected to AC power and the hub s green light is on The sound is muffled If the volume is turned up on the phone and on the Bluetooth listening device the sound can be muffled Turn down the volume on the phone or listening device When the handset lifter lifts the Adjust the handset lifter height Move the switch that is on the underside of the lifter to the handset do not hear a dial next position and then try the lifter again There are three switch positions and the position tone in my Bluetooth listening determines the lift height device Som
11. n between the hub and the listening device or If you find it necessary to break the Bluetooth connection press and hold on the hub until the red light flashes Otherwise you should keep the Bluetooth power on so that you are ready to place or answer calls You can answer or place a call when the Bluetooth listening device is within 30 feet of the hub To remain ready to answer and place calls keep these components in this state e Bluetooth listening device headset streamer or neckloop on and Bluetooth connected e 2 hub connected to AC power and Bluetooth connected Note Instead of pressing Coe on the hub to answer or end a call you might be able to use a multi function button on your Bluetooth listening device For example if you are using a ClearSounds Quattro neckloop you can press the multifunction button twice to engage call and once to disconnect a call Check your listening device user s manual 15 Answer or place a call Answer or place a call using a corded phone system Note Besides the following instructions for using the system with Bluetooth you can simply pick up the telephone handset to answer and place calls The hub only acts as an amplifier in this case so that you can further amplify or adjust the volume and adjust the tone for the call by using the sliders on the hub To answer a call using a corded phone 1 2 16 Within 30 feet of the hub put on your Bluetooth listening device 27
12. oth listening device and remain within three feet of the QH2 hub CO 2 On the hub press and hold until the blue and red light flashes 3 Turn your listening device and then put it in the Bluetooth pairing mode When the hub and listening device are paired the hub flashes a blue light every three seconds Your listening device also indicates when pairing is successful 4 Confirm that you hear a dial tone by taking one of these steps For systems using corded phone with no headset mode and no installed handset lifter CO a On the hub press and release b Manually lift the handset from the base You should hear the dial tone in your Bluetooth listening device 13 CO c Press and release gt The dial tone stops d Manually return the handset to the base e For all other corded or cordless system configurations CO a On the hub press and release You should hear the dial tone your Bluetooth listening device CO b Press and release The dial tone stops CO c Check the lifter height On the hub press and release The lifter rises and lifts the telephone handset and you should hear dial tone in your headset If you do not hear dial tone On the underside of the lifter move the switch that is to the next position and try the lifter again There are three switch positions and the position determines the lift height 14 Answer or place a call To break the Bluetooth connectio
13. oticeable change in volume or slide the TONE slider until you hear a noticeable change in tone quality If volume or tone do not change go to the next bullet step If you do not hear an adjustable dial tone On the back of the hub turn the dial until you hear a dial tone On the front of the hub slide the VOLUME slider until you hear a noticeable change in volume or slide the TONE slider until you hear a noticeable change in tone quality 10 To install the hub for use with a cordless phone 11 1 Connect the hub a Connect one end of the AC power adapter assembly to the DC 9V port on the left side hub and then connect the other end of the assembly to an AC power outlet in the wall b Connect the hub to splitter cable Connect one end the cable into the LINE port on the hub and then connect the other end of the cable to a port on the phone line splitter The green light on the hub illuminates X 2 Pick up the telephone handset and confirm that you hear dial tone 12 Bluetooth pairing and disconnection The first time that you use the QH2 system you must pair the hub with the Bluetooth headset streamer or neckloop that you will wear while using the system To pair the QH2 hub with a Bluetooth headset streamer or neckloop If necessary consult your Bluetooth listening device user s guide to locate its multi function button for pairing and to identify its pairing indicators 1 Wear your Blueto
14. the hub press and release The lifter raises the phone handset you hear the caller in your listening device Note If you did not install the handset lifter and your phone does not include a headset mode you must manually lift the handset from the phone base Optional Adjust the tone and volume Slide the TONE slider on the hub until you hear the tone that you prefer Adjust volume on your Bluetooth listening device or phone Note If you increase volume on the listening device and the phone and sound distortion occurs lower the volume on the listening device or the phone lt 2 the call press and release on the hub The lifter returns the phone handset to the resting position on the base Note If you did not install the handset lifter and your phone does not include a headset mode you must manually return the handset to the base To place call using corded phone 1 2 Within 30 feet of the hub put on your Bluetooth listening device lt On the hub press and release The lifter raises the phone handset you hear the dial tone your listening device Note If you did not install the handset lifter and your phone does not include a headset mode you must manually lift the handset from the phone base Press the desired keys on your telephone keypad Optional Adjust the tone and volume Slide the TONE slider on the hub until you hear the tone that you prefer
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