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Operating Instructions Manual - Support
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1. e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Note The camera works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmaile using a web browser For assistance please call 1 800 272 7033 97 Operating Instructions ee eto SMTP Server IP e If you set the server IP address set 4 digits 0O 255 and Address or Host 3 periods such as 192 168 0 253 But 0 0 0 0 and Name 255 255 255 255 are not available Or set a host name 1 255 characters e You can set IPv6 address POPS Server IP e If you set the server IP address set 4 digits O 255 and Address or Host 3 periods such as 192 168 0 253 But 0 0 0 0 and Name 255 255 255 255 are not available Or set a host name 1 255 characters e You can set IPv6 address Login ID e f your ISP requires a login ID to log in to a POPS server set it O 63 characters Password e If your ISP requires a password to log in to a POPS server set it 0 63 characters Reply E mail e Set the sender s E mail address We recommend you to Address set the administrator s E mail address Destination E Set the destination E mail address up to 3 mail Address 1 3 Subject e Enter a subject with ASCII characters See page 150 or characters in each language O 44 characters for a
2. Ethernet is either a registered trademark or a trademark of Xerox Corporation in the United States and or other countries Microsoft Windows Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries SD mark is a trademark of the SD Card Association Screen shots reprinted with permission from Microsoft Corporation All other trademarks identified herein are the property of their respective owners For assistance please call 1 800 272 7033 Operating Instructions System Requirements for your PC Your PC Personal Computer and network must meet the following technical specifications for the camera to work properly For IPv4 Connection Hem Deecription O Operating Microsoft Windows XP Microsoft Windows 2000 System Microsoft Windows Me Microsoft Windows 98SE For viewing single camera Pentium III 800 MHz or greater is recommended For viewing multiple cameras Pentium 4 1 8 GHz or greater is recommended TCP IP protocol HTTP TCP UDP IP DNS ARP ICMP Interface 10 100 Mbps network card installed Internet Explorer 6 0 or later Not included on the Setup CD ROM Audio input output feature Microphone or speaker Operating Instructions For IPv6 Connection De
3. If Windows XP Service Pack 1 or later is not installed Succeeded will not be displayed Install it on your PC 3 Enter ipconfig e If the IPv6 address is properly assigned to your PC IPv6 address will be displayed on the window Setting up the Camera Usually IPv6 address is automatically assigned If you assign a static IPv6 address see page 47 To access the camera in IPv6 you need to subscribe to the domain name service such as Viewnetcam com and register the URL Confirming that You Can Access the Camera Confirm that the image is properly displayed See page 13 16 Operating Instructions 1 2 Viewing Single Camera page 1 Access the camera see page 13 e The Top page is displayed 2 Click the Single tab at the top of the page e When Security Warning window is displayed click Yes see page 18 e See page 19 for Security Warning window when using Microsoft Windows XP Service Pack 2 Audio Control Capture Image ____ amp 3 H NetworkCamera Bar Talk Button O Button Listen see page 22 l Button and l a ANS Adjustment Operation Bar one aa SS Bar see page 23 s e 7e sri see page 29 Click to Center see page 21 Camera Image Refresh Interval MT see page 23 ae displayed see page 20 Refresh Interval The banner is 3 Close the web browser Notes e Refresh interval is Motion by default You can change it on the operation bar see page 23
4. Operating Instructions SS Output It controls audio output for external speaker connected to the camera Volume It controls the volume to output to external speaker controls the volume to output to external It controls the volume to output to external speaker a Audio Input You can set the time to consecutively perceive the audio Timeout from your PC 1 60 minutes Input It controls audio input from the built in microphone or external microphone Camera e You can select the built in microphone or external Microphone microphone sensitivity Sensitivity Minimum Decreased sensitivity Standard Standard setting default Maximum Enhanced sensitivity Mute during Pan Tilt You can temporarily stop listening audio input when the camera pans or tilts 3 Click Save when finished e New settings are saved e When finished Success is displayed 4 Click Go to Audio page e The Audio page is displayed Operating Instructions 2 13 Changing Authentication Setting and Administrator User Name and Password The Security Administrator page allows you to change authentication administrator user name and password The authentication window is displayed and allows the registered users to access the camera Notes e If you access the camera for the first time the window to set administrator user name and password is displayed Make a note of the user name and password so that you will not forget them e Th
5. cc ccccecseeeeeeeeeeeeaeeeeeneeeeenees 90 2 20 Buffering or Transferring Images by TiMer ccceeceeeeeeeeeeeeees 91 2 21 Buffering or Transferring Images by Alarm Signal 000 100 2 22 Transfer the Camera Image in Transport Mode c csseeees 111 2 23 Transfer the Camera Image in Tunnel Mode ccccsseeeeees 112 2 24 Specifying Operation TiMe cccccscccccsseeeeseeeeeeeeeeeseeeeeeseeeeens 113 2 25 Controlling External Output Terminal cccccesceeeeeeeeeeeeeees 115 2 26 Changing Indicator Display cccccccccseececseeeeeeseeeeeeeeeeeeaeeeeens 116 3 Camera Maintenance cccssseeseeseesesseeeeesesenneeees 117 3 1 Maintenance page ccccescccesecseseeecseeeneeeeseueeteueeseueeenseeenseeenens 117 3 1 1 Confirming the Status cccccccccsscsseeeesesseeeceeseeeceesseeeesasseeeeseeseeeess 118 3 1 2 Confirming the Wireless Status ccccccsseeeeceseeeeeeeeeeeeeeseeeeeeeeseeeeeens 118 3 1 3 Restarting the Camera scssisvsiecsescncvcnwocsnssdeawcncovssaaesccvsbeseeendeesnateseeeeenstons 119 3 1 4 Updating the Camera Firmware ccccssseecccsseeeeeeeeeeeeeseseeeseneeeeeeeas 120 3 1 5 Creating Configuration File cececeeeeceeesseeeeeeeeeeaeseeeeseseanseeeeeeenas 123 3 1 6 Loading Settings from a Configuration File cccccccceeeeeeeeeeeeeeeees 124 3 1 7 Resetting the Camera to Factory Default cccccs
6. eR Se Camera Name NetworkCamera White Balance Auto v 60 7 po x 60 degrees degrees degrees Tilt Range Minimum Home Pasition Maximum Please click here when gray color screen displayed In case of no audio please click here 45 X fo X 20 v http panasonic co jp pcc products en netwkcamechnic soundindex html degrees degrees degrees ning in IPv4 mode Time Do not move Specified Position Home Position x C Enable Disable See oe 4 Set the pan tilt range e Selecting Current Settings displays the current angle of the camera Select each value while adjusting the pan tilt on the Single Camera page Note The values must be selected as minimum home position S maximum Max 20 A O AS E NetworkCamera 5 Click Save on the Camera page e New settings are saved The camera turns to the home position 74 2 12 Adjusting Audio The Audio page allows you to adjust the built in microphone the use of external speaker microphone sensitivity and external speaker volume 1 Click Audio on the Setup page 2 Set each parameter Enable Disable Volume Standard PC Audio Input Timeout 1 min x Enable Disable Camera Microphone Sensitivity Mute during Pan Tilt Enable Disable Save Cancel Operating Instructions Clicking Cancel cancels your settings without saving changes For assistance please call 1 800 272 7033 15 76
7. Click Add in the Tunnel column When IPsec setting is added when link of Add Click the number and edit the tunnel mode No Status Ahead connecting Add Enter each parameter in the data field Status Vv ON Pre Shared Key Cr 1 to 63 Characters Retype Pre Shared rr K ey Network address Router address Save Cancel For assistance please call 1 800 272 7033 57 Operating Instructions Status e Check the box to use this encryption method Pre Shared Key e Itis the key to use in the authentication of communications Enter the same pre shared key as your VPN router e Enter ASCII characters for the host name see page 150 But Space 8 lt and gt are not available Note If the pre shared key leaks to a third party it may lead to illegal access private information leak or interference To protect your security and privacy pay attention to the following points e Make it known only to the specified people e Set it as many characters as possible e Change the password regularly Network address e Enter the destination network address e Enter IP address Prefix length in the data field Router address e Enter the WAN IP address of the VPN router on a destination network Notes e Pv6 link local address is not available e The camera can be accessed only from the PCs under the VPN router Other PCs cannot access the camera 4 Click Save when finished e
8. changes 4 Click Save when finished e New settings are saved e When finished the following page is displayed New settings are saved New settings are saved Please restart the camera Note All the buffered images will be erased when restarted Restart Note The current network settings are shown on the Status page in the Maintenance section See page 118 48 Operating Instructions 5 Click Restart e The camera restarts and the Top page is displayed Notes e When you do not know the camera IP address while setting Automatic Setup you can search it by using the Setup Program see page 143 Or you can search it on the Status page see page 118 after accessing the camera in IPv4 e If the camera is restarted all buffered images on the internal memory are deleted The buffered images on the SD memory card are not deleted ee ee eee Allow Access from If Yes is selected at the Allow Access from the Internet the Internet you can access the camera from the Internet If No is Automatic Setup selected the camera can be accessed only from the LAN Only that has an same IPv6 prefix as the camera Port Number Static The port number is 80 by default The port number must be Only unique for each terminal on your network Do not set the following port numbers E g FTP 20 and 21 Telnet 23 SMTP 25 DNS 53 POP3 110 HTTPS 443 ICQ 4000 and IRC 6661 6667 Enter only the number
9. pixels Buffered About About About About Images 80 125 250 250 About About About About 160 x 120 Fie size avout 10KB pixels Buffered About About About About Images 290 400 675 675 The values shown are the file sizes when transferring to a cell phone For assistance please call 1 800 272 7033 151 Operating Instructions 3 13 Number of Images on the SD Memory Card The camera supports the Panasonic SD memory card e 1 GB RP SDH01GU1A e 512 MB RP SDH512U1A e 256 MB RP SD256U1A e 128 MB RP SD128BU1A 64 MB RP SDO64BPPA Resolution 128MB 64MB Image Quality Favor About About About About About Motion 300 000 157 000 78 000 39 000 19 000 Standard About About About About About 180 000 94 000 47 000 23 000 11 000 Favor About About About About About Clarity 130 000 67 000 33 000 16 000 8 000 Favor About About About About About Motion 110 000 58 000 29 000 14 000 7 000 Standard About About About About About 58 000 29 000 14 000 7 000 3 000 Favor About About About About About Clarity 37 000 18 000 9 000 4 000 2 000 Favor About About About About About Motion 47 000 23 000 11 000 5 000 2 000 Standard About About About About About 28 000 14 000 7 000 3 000 1 000 Favor About About About About About Clarity 18 000 9 000 4 000 2 000 1 000 152 Operating Instructions 3 14 Specifications Network Camera Pan Tilt Angle Pan 60 to 60 Tilt 45 to 20 Numb
10. AH For assistance please call 1 800 272 7033 51 52 Operating Instructions IPsec Mode Selection Select transport mode or tunnel mode to access the camera Transport Mode IPv4 Only The image is encrypted in the whole way between the camera and your PC In the environment of Windows XP Service Pack 1 or later transport mode is available only in IPv4 Encrypted Prepare the following requirements tem Supported Feature Operating System Windows XP Service Pack 1 or later Web Browser Internet Explorer 6 0 or later ISP Service Services for multiple global addresses A global address must be set up on your PC Note To use IPsec you need to set up your operating system See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for the setup Camera ISP Service Services for multiple global addresses A global address must be set up to the camera Operating Instructions Tunnel Mode IPv4 IPv6 An IPsec mode of operation where the entire IP packet including IP header is authenticated and encrypted A new IP header is added protecting the entire original packet Both VPN clients and VPN gateways can use this mode Note The camera can be accessed only from the PCs under the VPN router Other PCs cannot access the camera eo 5 g LAN WAN Not i Prepare the following requirements Tunnel Mode Encrypted Item Supported Feature
11. Acie Tine of A ilar me oC e eee oe eo ex Always aoe 2 PORE ma lalala Always eee re 3 OFF ma e 5e se ae oe x Always reais laa 2 Ger ma lee sen oe fee ae ae x Always oe alor moa lee foe tele fae oe Always No Transfer No Memory Overwrite 3 Check Enable Image Buffer Transfer select Alarm 1 or 2 for trigger select Rising GND to Open High or Falling Open High to GND and click Next gt Trigger Setting M Enable Image Buffer Transfer Trigger Alar m1 7 Alarm enable condition Risine GND to Open High 7 Delete Buffered Images Next gt Save Cancel Note If you click Save all buffered images on the SD memory card are deleted e Click Delete Buffered Images to delete this buffered images e Click Save to save the settings e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes 100 Operating Instructions SE eee Enable Image Check the box to enable the buffer transfer Clear the box Buffer Transfer to disable it e Selecting Timer enables the camera to buffer transfer the image by timer e Selecting Alarm 1 or 2 enables the camera to buffer transfer the image by alarm signal Alarm enable e Select Rising GND to Open High or Falling Open condition High to GND Rising GND to Open High is the state that GND pin and pin 1 or pin 2 is left open Falling Open High to GND is the state that GND p
12. External Device Open Output Control Output Button name Open Short modification For assistance please call 1 800 272 7033 Open Short to GND 139 140 Operating Instructions tems oetan Reguves woes Indicator Indicator Control Turn indicator Control on when camera is on Preset Buttons tems Dotat Reauirea notes Buttons UpperRight ooo Lowertet f o o powerrignt 1 In IPv4 set 4 digits O 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available In IPv6 set 8 hexadecimal digits divided with Consecutive Os can be abbreviated as 2 Set the number of 1 65535 3 Enter ASCII characters see page 150 But Space amp lt gt and are not available 4 Enter ASCII characters for the host name see page 150 But Space amp lt and gt are not available 5 Enter ASCII characters for the host name see page 150 But Space amp 2 lt and gt are not available 6 Enter ASCII characters See page 150 or characters in each language 1 15 characters for a 1 byte character and 1 7 characters for a 2 byte character But Space amp lt and gt are not available 7 Enter ASCII characters see page 150 or characters in each language 1 15 characters for a 1 byte character and 1 7 characters for a 2 byte char
13. PC Operating System Windows XP Windows 2000 Windows Me Windows 98SE in IPv4 Windows XP Service Pack 1 or later in IPv6 Web Browser Internet Explorer 6 0 or later Router ISP Service Static global address service A global in IPv4 address must be set up to the WAN side of the router ISP Service Pv4 IPv6 Dual Stack or IP v6 over IPv4 in IPv6 Tunneling service Note See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for the recommended router Camera ISP Service Services for multiple global addresses A in IPv4 global address must be set up to the camera ISP Service Pv4 IPv6 Dual Stack or IPv6 over IPv4 in IPv6 Tunneling service For assistance please call 1 800 272 7033 53 54 Operating Instructions 2 5 Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode Note If you use IPsec refresh interval slows down 1 Click IPsec on the Setup page Click Camera in the Transport column e f you use transport mode in E mail or FTP transfer click No in the Buffer Transfer column If you use transport mode in E mail or FTP transfer click No in the Buffer Transfer column No Status Aheadconnecting O O Gamera JOFF Web Access The display shows that Butfer Transter the communication IS In E Es HTTP and any people can il OFF z TI EFF access the camera if they 3 OFF
14. lt Back Next gt Cancel e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Note The camera works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail using a web browser For assistance please call 1 800 272 7033 107 Operating Instructions ee eto SMTP Server IP e If you set the server IP address set 4 digits 0O 255 and Address or Host 3 periods such as 192 168 0 253 But 0 0 0 0 and Name 255 255 255 255 are not available Or set a host name 1 255 characters e You can set IPv6 address POPS Server IP e If you set the server IP address set 4 digits O 255 and Address or Host 3 periods such as 192 168 0 253 But 0 0 0 0 and Name 255 255 255 255 are not available Or set a host name 1 255 characters e You can set IPv6 address Login ID e f your ISP requires a login ID to log in to a POPS server set it O 63 characters Password e If your ISP requires a password to log in to a POPS server set it 0 63 characters Reply E mail e Set the sender s E mail address We recommend you to Address set the administrator s E mail address Destination E Set the destination E mail address up to 3 mail Address 1 3 Subject e Enter a subject with ASCII characters See page 150 or characters in eac
15. x x cannot be used 4 Click Save when finished e New settings are saved e The Multi Camera Setup page is displayed 88 2 18 Format the SD memory card Before you record the camera image you need to format the SD memory card Notes Operating Instructions e You can confirm the SD memory capacity on the Status page See page 118 1 Insert the SD memory card see page 40 of the Installation Troubleshooting 2 Click Buffer Transfer on the Setup page 3 Click Format Trigger 1 OFF 20 Ol an PORE 4 OFF 5 OFF Timer Timer Timer Timer Timer un x x x x x x x x x x Mon Tue Eg x x x x x X x x x x x x x X ri xX X X X x x X x x x Always Always Always Always Always No Transfer No Memory Overwrite No Transfer No Memory Overwrite No Transfer No Memory Overwrite No Transfer No Memory Overwrite No Transfer No Memory Overwrite Active Time of Trigger Transfer Method SD memory card To format the SD memory card or stop SD recording click the desired button below For mat SD video recording stop 4 Click OK on the confirmation window e Format is complete 5 Click Go to Image Buffer Transfer page e The Image Buffer Transfer page is displayed For assistance please call 1 800 272 7033 89 90 Operating Instructions 2 19 Stop the SD M
16. 1 65535 Some ISPs do not allow you to use port 80 Ask your ISP or network administrator about the accessible port number over the Internet IP address Enter a global address You do not need to enter prefix Static Only length IPv6 address consists of 8 hexadecimal digits divided with _ Consecutive Os can be abbreviated as E g 2001 2 3 4 5 Default Gateway If you have the assigned Default Gateway IPv6 address by Static Only your ISP or network administrator enter it in this data field IPv6 address consists of 8 hexadecimal digits divided with Consecutive Os can be abbreviated as E g 2001 2 3 4 5 For assistance please call 1 800 272 7033 Operating Instructions ee DNS Server DNS server address is required in the following conditions Address e Transferring camera images by E mail or FTP e Setting cameras by their host names on the Multi Camera Setup page e Using the Viewnetcam com service If you have the assigned DNS server IPv6 addresses by your ISP or network administrator enter them in this data field They usually have two addresses IPv6 address consists of 8 hexadecimal digits divided with Consecutive Os can be abbreviated as E g 2001 2 3 4 5 Max Bandwidth The bandwidth can be restricted Usage Select the maximum bandwidth usage from Unlimited to 0 1 Mbps This setting is valid in both IPv4 IPv6 Note Set the maximum bandwidth usage seeing the fo
17. 1 byte character and 0 22 characters for a 2 byte character But is not available Text e Enter text with ASCII characters see page 150 or characters in each language O 63 characters for a 1 byte character and 0 31 characters for a 2 byte character But and end of line key are not available But Space amp lt and gt are not available 2 But is not available Operating Instructions Confirm the settings and click Save e New settings are saved e When finished Success is displayed Click Go to Image Buffer Transfer page e The Image Buffer Transfer page is displayed Notes e f you click Save on the Image Buffer Transfer page all buffered images on the SD memory card are deleted e If you are buffering images on the internal memory the following operations also delete all buffered images e Turning off the camera e Saving the Date and Time page e Restarting updating firmware or resetting the camera to factory default For assistance please call 1 800 272 7033 Operating Instructions 2 21 Buffering or Transferring Images by Alarm Signal The Image Buffer Transfer page allows you to enable image buffer transfer by E mail or FTP Note If you are recording images to the SD memory card refresh interval slows down 1 Click Buffer Transfer on the Setup page 2 Click No to enable buffer transfer No_ Sts Trower Sun non To wed Ta Fa Sat
18. 3 Lower Left and 4 Lower Right These buttons can be changed see page 28 e Registered buttons are shown in blue e Unregistered buttons are shown in white 1 Click Program e Program switches to Cancel Click Cancel to quit without saving changes 2 Pan and tilt the camera to a desired Pan Tilt Oo oO position Pan Tilt 3 Click a preset button 1 8 to register E g Setting Middle for the preset 5 4 Enter the preset name e Maximum 15 characters e Enter ASCII characters see page 150 or characters in each language But Space 8 lt and gt are not available 5 Click Save to register or click Back Preset Preset Name and Cancel to cancel number _ _ e lf Success is displayed click Preset 9 Name Back Setting Middle Notes a name e When registering preset buttons Save eel the camera also saves brightness and white balance settings Back e Only an administrator can register preset buttons Preset The button wD turns blue Tame o A7 ABJ 26 Viewing the Image 1 Click the home position alarm position or registered preset button e The camera takes each position and the image is displayed Operating Instructions Fan f Tilt Home Scan L or AO Pan Tilt 2 DO j Putting the cursor displays Preset xiaPie lu the preset Pood name S n M UpperLeft For assistance please call 1
19. Administrator General Users Guest Users 79 Alarm Image Buffer Transfer 100 Alarm Position 25 ASCII Character Table 150 Audio page 75 B Buffered Image page 34 C Camera Access 13 Camera page 71 Capture Image Button 22 Cell Phone 37 Cleaning 141 Click to Center 21 Confirming the Internet access 67 CPU 6 7 D Date and Time page 68 Default Setting List 133 E Explanation of the External I O 129 External I O 129 External Output page 115 F FACTORY DEFAULT RESET Button 132 For IPv4 Connection 6 For IPv6 Connection 7 G General User page 81 H Help page 126 158 Home Position 25 How to Use This Documentation 5 I Image Display page 84 Indicator Control page 116 IPsec 51 IPv6 Domain Name Service 15 L Listen 29 Load Settings page 124 Login 80 Maintenance page 117 Multi Camera page 32 Multi Camera Setup page 87 N Network IPv4 page 42 Network IPv6 page 47 O Operating System 6 7 Operation Bar 23 Operation Time page 113 P Pan Tilt Range 24 74 Preset Button 25 Product Information page 127 Protocol 6 7 R Reset to Factory Default page 125 RESTART Button 131 Restart page 119 S Save Settings page 123 SD memory card 89 90 security Administrator page 77 Setup page 39 Setup Program 143 Single Camera page 17 Specifications 153 Status page 118 Support Information page 128 Support page 126 System Requirements for yourPC 6 T Talk 29 Timer Image
20. Automatic Time Adjustment l Enable MTP Server Address or Host Mame Time Zone GMT 05 00 Eastern Time r Adjust Clock for Daylight Saving Time l Enable Start Dav m Weekday Hour ay Apr First Sunday 2 r AM r End Day Month VVeekda Hour i ar Oct Last Sunday 2 AM mE Cancel e Clicking Cancel cancels your settings without saving changes 68 Operating Instructions Sie mete Time Setting Select date and format AM PM or 24 H These settings are used for image buffer transfer operation time and time stamps on the buffered image But E mail subject and file name by E mail or FTP transfer uses only 24 h format Automatic Time NTP Network Time Protocol server synchronizes the Adjustment camera s internal clock It adjusts automatically every day Check the box to enable it Set the NTP server IP address In IPv4 set 4 digits O 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available In IPv6 set 8 hexadecimal digits divided with Consecutive Os can be abbreviated as Or set a host name 1 255 characters e Select your time zone Note The camera will not synchronize to the NTP server if the time setting from the NTP server moves forward or backward more than 1 hour at a time This is to protect the camera s time setting from fraudulent NTP server tampering incorrect time information etc Adjust Clock for During the da
21. Buffer Transfer 91 Top page 14 Trademarks 5 Transport mode 54 111 Tunnel mode 57 112 U Update Firmware page 120 UPnP page 64 V Viewnetcam com Service 66 W Web Browser 6 7 Wireless 61 Wireless Help Page 127 For assistance please call 1 800 272 7033 Operating Instructions 159 For product service e Panasonic Servicenters are listed in the servicenter directory e Call 1 800 272 7033 for the location of an authorized servicenter This Network Camera is designed for use in the United States of America Sale or use of this product in other countries areas may violate local laws When you ship the product e Carefully pack your unit preferably in the original carton e Attach a letter detailing the symptom to the outside of the carton Symptom Send the unit to an authorized servicenter prepaid and adequately insured e Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products Operating Instructions is subject to change without notice Panasonic Consumer Electronics Company Division of Matsushita Electric Corporation of America One Panasonic Way Secaucus New Jersey 07094 Panasonic Sales Company Division of Matsushita Electric of Puerto Rico Inc Ave 65 de Infanteria Km 9 5 San Gabriel Industrial Park Carolina Puerto Rico 00985 Copyright Thi
22. Instructions 2 25 Controlling External Output Terminal The digital output terminal allows you to control the external devices You can change the initial status of the output signal 1 Click External Output on the Setup page 2 Click Save when finished External Device Control Output Open C Short to GND Button name modification Open 1 to 6 Characters Open short to GND 1 to 6 Characters Short Save Cancel e Clicking Cancel cancels your settings without saving changes e New settings are saved e When finished Success is displayed e ne External Device If you check Open the internal transistor turns off and the Control Output external output terminal gets high impedance open collector when the camera powers up If you check Short to GND the internal transistor turns on and is electrically short circuited to GND pin when the camera powers up The external output terminal gets low impedance 0 V Button name You can change the output control button names on the modification operation bar You can name the button depending on your external devices 3 Click Go to External Output Control page e The External Output Control page is displayed For assistance please call 1 800 272 7033 115 116 Operating Instructions 2 26 Changing Indicator Display The Indicator Control page allows you to select Indicator operation Indicator has three options 1 Always on Turn the indic
23. Name Browse The firmware update process takes about 210 seconds via File Upload Flash ROM Writing and Restart automatically Caution Never turn off the power during the firmware update process Update Firmware Cancel 4 Click Browse e A dialog box is displayed to select the firmware 5 Select the firmware including directory information and click Open e The firmware file name is displayed 6 Confirm the firmware file name and click Update Firmware e Clicking Cancel takes you back to the Top page without firmware update e The next message is displayed during update Updating firmware Please wait about 190 seconds Caution Never turn off the power during the firmware update process e The camera restarts automatically after update Restarting now Restart operation takes up to 90 seconds Please enter the proper IP address to URL when no response e The Top page is displayed in about 90 seconds For assistance please call 1 800 272 7033 121 Operating Instructions 7 Confirm that the version number on the Top page is updated Panasonic i Network Camera Francais Deutsch Italiano Espa ol Pyccko iih BAB BB HCM371A Version Updated version e If the version number is updated the firmware update is complete 122 Operating Instructions 3 1 5 Creating Configuration File A configuration file can be saved on your PC You can loa
24. Name Default Gateway DNS Server1 5 DNS Sewer o o Band width Unlimited se TE e If Camera setup completed is displayed click Close to finish the Manual Setup 3 Close all Setup windows For assistance please call 1 800 272 7033 145 Operating Instructions 3 10 Setting Your PC 3 10 1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used the settings are not required If you are using the proxy server the following settings are required e To communicate with a camera installed inside a LAN changing the web browser settings is recommended e A firewall of a proxy server in a corporate environment may prevent access to the camera Consult your network administrator Notes e A proxy server is used to protect your network connected to the Internet e If the camera is accessed via a proxy server problems may occur Consult your network administrator before installing the camera e If the camera is accessed via a proxy server the refresh interval may be slow How to Set the Proxy Server Settings 1 Start up Internet Explorer The example is Internet Explorer 6 0 2 Click Tools Internet Options lol x about blank Microsoft Internet Explorer File Edit view Favorites Tools Help da Back i i Mail and Mews r e Synchronize Address E about blank windows Update Show Related Links Sun Java Console a mA Enables you to chang
25. No Transfer No Ifthe internal memory or the SD memory card is full the Memory camera stops the buffer Overwrite No Transfer e If the internal memory or the SD memory card is full the Memory camera deletes the old images and continues to buffer the Overwrite image The camera transfers the image to an FTP server see page 95 The camera transfers the image by E mail see page 97 Operating Instructions When you set FTP for Transfer Method Select FTP and click Next gt The following page is displayed FTP Server IP Address or Co Host Name Port No amoo Usually Use 21 Login ID oooO 0 to 63 Characters Password o 0 to 63 Characters Login Timing Every Time gt Upload File Name LC 1 to 234 Characters Overwrite setting Overwrite File Data Transfer Method Passive Mode gt lt Back Save Cancel Clicking lt Back takes you back to the previous page Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes For assistance please call 1 800 272 7033 95 Operating Instructions Setting Rw Server IP e f you set the server IP address set 4 digits O 255 and 3 Address or periods such as 192 168 0 253 But 0 0 0 0 and Host Name 255 255 255 255 are not available Or set a host name 1 255 characters e You can set IPv6 address e Enter the number 1 65535 Usually set to 21 Login ID e If your ISP requires a log
26. WP SOC asec te wes seec sete seeete ene E EAE 51 2 5 Encrypt the Camera Image in Transport Mode 0 cccseeeeee 54 2 6 Encrypt the Camera Image in Tunnel Mode ccccseeeeeeeees 57 2 7 Using Wireless LAN ccccccceceeeeeseeeseeeeeeeeeseeeeeseeeeseeeeseeeesaeeens 61 2 8 Using UPnP Universal Plug and Play ccccesseseeeeeeeees 64 2 9 Registering with the Viewnetcam coM service cccseeeeeeeeees 66 2 10 Setting Date and Time ccccceeeeccseseeeseeeeeeeeeeeseeeeeseeeeeeneeeeens 68 2 11 Changing Camera SettingS ccccesccssseeesseeeeseseesseseesseeeeens 71 2 12 Adjusing AUG satan rinscsiescnsasccmancasactadaccisnnkahenssaieenenentaneenduatntmenelanss 75 2 13 Changing Authentication Setting and Administrator User Name and FAS SW Ol Ci cctenicncqtcrsemsniens sateaasnevailendea sen ERER ia a 77 2 14 Logging in to the CAMera ccccseccccsseeeesseeeeeaeeeeeseeeeeseeeeeenseeeens 80 2 15 Creating Modifying or Deleting General Users eeceee 81 Operating Instructions 2 16 Changing Initial Settings on the Single Camera page or the Multi Camera PAGE cccccsseeececceeesceccaaeeeeeesaueeeeseaueeeeseuaaeeeeesseeeessaaeseeees 84 2 17 Configuring Multiple CAMeras ccccseccccssseeecseeeeeeneeeeeneeeeenees 87 2 18 Format the SD memory CaIC cccceccceseeeeeeseeeeeeeeeeesaeeeeeneeeenees 89 2 19 Stop the SD Memory Recording
27. accesses the Internet the banner displays product information about cameras or announcements about the latest firmware etc from Panasonic Checking Display for Administrator is particularly recommended When checked the banner is displayed for administrator or general users or both The banner is displayed only on the Single Camera page see page 17 3 Click Save when finished e New settings are saved e When finished Success is displayed For assistance please call 1 800 272 7033 85 86 Operating Instructions 4 Click Go to Image Display page e The Image Display page is displayed Operating Instructions 2 17 Configuring Multiple Cameras The Multi Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi Camera page These configurations are required to use the Multi Camera page Up to 12 cameras can be configured 1 Click Multi Camera on the Setup page 2 Click Add Display IP Address or Host Name Add Notes e If you click the camera number the modification page is displayed The camera Setting can be modified or deleted on it e f you configured multiple cameras you can change the camera number Select the number and click Move Change Camera Order From No 1 To No 1 Move 3 Set each parameter Add Camera Display M On IP Address or Host Name Port No 1 to 65535 Camera Name
28. camera with a registered URL from the Internet see page 13 e When the Top page is displayed the Viewnetcam com registration is complete Notes e It may take a maximum of 30 minutes for the registered URL to work e If Expired is displayed at the Personal Camera URL on the Viewnetcam com page or at the Camera URL in the DDNS on the Status page restart the camera After that confirm that your registered URL is displayed on their pages Confirming the Internet access Due to the router specifications the image may not be displayed even if you access the camera from your PC on the same LAN as the camera In this case access the camera following procedures e Accessing from the PC on another network see page 13 e Accessing from your cell phone see page 37 For assistance please call 1 800 272 7033 67 Operating Instructions 2 10 Setting Date and Time The Date and Time page allows you to set date and time Date and time are used for image buffer transfer operation time and time stamps on the buffered image Note Saving the date and time settings deletes all buffered images on the internal memory The buffered images on the SD memory card are not deleted Click Date and Time on the Setup page N l Set each parameter e Set Automatic Time Adjustment to synchronize the time automatically with an NTP server Date Month Jun Dayl10 Year 04 Format men 24H Time Hour Minute 35 PM
29. can view the image without user name and password Note If you set Permit access from guest users Login is displayed at the top of the page After you log in as an administrator see page 80 you can access the Setup page and the Maintenance page Support S If you set Do not permit access from guest users the camera displays authentication window in camera access Users must enter the user name and password User Name e User Name 6 to 15 characters Enter the user name Password e Password 6 to 15 characters Enter the password Note The password must be different from the user name e Retype Password Reenter the password e Enter ASCII characters see page 150 But Space amp lt gt and are not available Notes e When setting General Authentication set the user name and password e When users other than an administrator are accessing the camera Setup and Maintenance tab will not be displayed e The user name and password are case sensitive 3 Click Save when finished e New settings are saved e When finished Success is displayed 78 Operating Instructions 4 Click Go to Security Administrator page e The Security Administrator page is displayed Notes e When the user name and password have been changed the camera displays an authentication window Enter the user name and password and click OK 2 xl gt Please type your user nam
30. fast in maximum 80 per second The previous model 21 per second You can control the camera at high speed from your PC or cell phone Alarm position feature also allows the camera to automatically turn the lens to the alarm position Additionally the following control features are available to easily and quickly monitor the camera Click to Center When you click a certain point on the camera image the point is centered on the image Preset Position You can register 8 preset positions When you click each button the image switches to its position Output Control You can control the external devices Open or Short to GND E g turning the light on or ringing a buzzer SD Memory Card Recording The camera has an SD memory card slot You can record camera images to the SD memory card If you enable alarm buffer transfer you can record the image at the timing of signal detection of door sensor or light About 58 000 images 320 x 240 resolution and standard quality can be recorded to 1 GB SD memory card If you enable 1 minute interval timer buffer transfer you can record the images for about 41 days Enhanced Multi Camera Page Multi Camera page displays up to 4 cameras while supporting each audio 2 way communication The previous model displays only 4 cameras but this camera can switch 3 sets of 4 cameras Additionally the camera can displays maximum 12 cameras on a page in a static image
31. finished For assistance please call 1 800 272 7033 119 Operating Instructions 3 1 4 Updating the Camera Firmware The Update Firmware page allows you to update the camera firmware If the new firmware is available install it into the camera Notes e Do not turn off the power during firmware update e All buffered images on the internal memory will be deleted after the firmware update The buffered images on the SD memory card are not deleted e The firmware version is displayed on the Top page and the Status page 1 Download the new firmware on the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam and save it on your PC 2 Click Update Firmware on the Maintenance page 3 Click Update Firmware Update Firmware You can update to the latest version of the camera internal operating system Click on Update Firmware below Depending on the speed of your system the procedure can take up to 5 minutes Caution 1 Buffered images are erased when you execute this function 2 Never turn off the power during the firmware update process Update Firmware e The camera restarts Restarting now Restart operation takes up to 90 seconds Please enter the proper IP address to URL when no response 120 Operating Instructions e The Update page is displayed in about 90 seconds Please enter or browse the firmware file name for update File
32. have the pre shared key 4 OFF see page 55 5 OFF Set up these settings to transfer images in transport mode see page 111 3 Enter each parameter in the data field Status T ON Pre Shared Key Co 1 to 63 Characters Retype Pre Shared Co Key Save Cancel Operating Instructions se sa Description e Check the box to use this encryption method Pre Shared Key e Itis the key to use in the authentication of communications Enter the same pre shared key as your PC e Enter ASCII characters for the host name see page 150 But Space 8 lt and gt are not available Note If the pre shared key leaks to a third party it may lead to illegal access private information leak or interference To protect your security and privacy pay attention to the following points e Make it known only to the specified people e Set it as many characters as possible e Change the password regularly 4 Click Save when finished e New settings are saved 5 Click Cancel e The IPsec page is displayed 6 Check Use in the IPsec column check encoding strength and click Save We Check the box to enable IPsec features If you clear the box whole IPsec features will be invalid M Use Encoding strength Encoding strength for IPsec can be selected If you select Standard DES or NULL is valid as an algorithm and then the data will become easier to be decrypted Standard AES 3DES
33. itself and the camera s wireless module to enable the MAC address filtering feature on the wireless router The wireless module MAC address is one value higher than the camera MAC address It takes about 1 minute for the new settings to be effective It is not possible to access the camera simultaneously by both wired and wireless connection To use the wireless connection first access the camera by using the wired connection and configure the wireless settings Then disconnect the Ethernet cable and turn the power off and on For assistance please call 1 800 272 7033 63 Operating Instructions 2 8 Using UPnP Universal Plug and Play UPnP can automatically configure your router to be accessed from the Internet In order to use this feature your router needs to support this feature and it must be enabled Most router manufacturers disable this feature as the default setting See http panasonic co jp pcc products en netwkcam technic rtr_setup for details and see your router s manual for how to enable UPnP After the UPnP is enabled on the router set Enable for auto port forwarding Note The camera s UPnP does not support IPv6 Use this feature in IPv4 1 Click UPnP on the Setup page 2 Setup UPnP Auto Port Forwarding C Enable Disable Display Shortcut Icon in My Network Places Enable C Disable Save a e a Auto Port e If the network setting is Static or DHCP e
34. of your PC e Ifthe Panasonic Network Camera Setup window does not appear click setup exe on the Setup CD ROM 2 Click Camera Setup Displays version information about this program Panasonic Sets up the camera Displays the camera manuals If your PC does not have Adobe Acrobat Reader install it from the Adobe Reader website l Manual Installs Network Camera Recorder trial version Closes the Setup Program Network Camera Recorder Trial Version Installation Exit i For assistance please call 1 800 272 7033 143 Operating Instructions e When the following dialog box is displayed click Unblock Windows Security Alert To help protect your computer Windows Firewall has blocked some features of this program Do you want to keep blocking this program We Name Network Camera Setup Software Publisher Unknown Keep Blocking Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network IF you recognize the program or trust the publisher you can unblock it When should unblock a program e You can find the camera IP address and port number by looking up the MAC address of your camera E Easy Setup x MAC Address IPv4 Address Port No Camera Status MAC T Address Port Camera IP No Status Camera Address List window Choose camera you want to set up by MAC address inf
35. rr 1 to 15 characters Dave Cancel e Clicking Cancel cancels your settings without saving changes Note If the cameras will be accessed from the Internet be sure to use the global IP address In this situation local IP addresses such as 192 168 x x cannot be used For assistance please call 1 800 272 7033 87 Operating Instructions eee Reto Display e Check the box to enable the camera IP Address or Setthe IP address or the host name to enable the camera Host Name Port No e Set the port number 1 65535 Camera Name e This camera name is displayed only on the Multi Camera page In IPv4 set 4 digits 0O 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available In IPv6 set the host name 2 Enter ASCII characters for the host name see page 150 But Space amp 2 lt and gt are not available Enter 1 255 characters 3 Enter ASCII characters See page 150 or characters in each language 1 15 characters for a 1 byte character and 1 7 characters for a 2 byte character But Space amp 6 E lt and gt are not available Notes e Set the local IP address and port number for the camera on the same LAN e Ifthe cameras will be accessed from the Internet be sure to use the global IP address In this situation local IP addresses such as 192 168
36. 0 Operating Instructions The Banner When the camera accesses the Internet the banner displays product information about cameras or announcements about the latest firmware etc from Panasonic Whether or not to display the banner can be set at Banner Display see page 84 Notes e The banner is displayed when Yes is checked for Allow Access from the Internet on the Automatic Setup page or when Enable is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP e Even if Yes is checked for Allow Access from the Internet on the Automatic Setup page or Enable is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP when the camera is not connected to the Internet X is displayed Operating Instructions 1 2 1 Auto Centering the Image Click to Center Using your mouse click any portion of the camera image As long as it is within the pan tilt range of the camera the image will automatically move to place the selected point in the center of the screen 1 Move the cursor to the desired point Sea Cursor 2 Click it e The clicked point is centered e See page 24 for the pan tilt operation e When End Display appears on the operation bar Click to Center does not work beyond the pan tilt end See page 23 e The clicked position may slightly miss the center depending on the lens direction e If Click to Center is not permit
37. 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available Max Bandwidth The bandwidth can be restricted Usage Select the maximum bandwidth usage from Unlimited to 0 1 Mbps This setting is valid in both IPv4 IPv6 Note Set the maximum bandwidth usage seeing the following file sizes These are examples for a JPEG file with a standard image quality File sizes may change depending on the image quality or how bright the object is 160 x 120 pixels About 5 KB 40 Kbit 320 x 240 pixels About 16 KB 128 Kbit 640 x 480 pixels About 33 KB 264 Kbit For assistance please call 1 800 272 7033 46 Operating Instructions D Connection Type Select Auto Negotiation normally For the wireless connection Auto Negotiation must be selected If you cannot access the camera see page 55 The Top page is not displayed in the Installation Troubleshooting This setting is valid in both IPv4 IPv6 Ifyou automatically obtain the IP address from the DHCP server you do not need to set it Operating Instructions 2 3 Connecting the Camera to Your IPv6 Network The Network page offers three options to configure the camera in IPv6 e Automatic Setup automatically assigns an IPv6 address to the camera e Static allows the user to use a specific IPv6 address Note IPv6 is the expanded protocol created for future Internet expansion Your network and your ISP must su
38. 4 Disable x OR K me pe X Always 2 Disable X X N ka x AK Always E Disable X X ka KOK M Always i Disable X x a Pe Always Note If No 1 7 are disabled the camera can always be operated 3 Check Enable set the time and click Save Operation Time Operation Time renee Sun Won Tos Wed Tu Fu 5a _____oparionTne UU c fam 12 zho zimin E Aldi da ajajajaj giras to aM 12 miho min Save Cancel e Clicking Cancel takes you back to the previous page For assistance please call 1 800 272 7033 113 Operating Instructions eee e Check the box to enable the setting Clear the box to disable it A day of the e Check the box to enable the day Clear the box to disable week it Operation Time Select the Always option when you do not specify the time period If you specify the time period select the time period option and set the time period 4 Click Save when finished e New settings are saved e The Operation Time page is displayed About Operation Time In the operation time settings the enabled settings take priority over the disabled settings Therefore if Monday or Tuesday is disabled in a setting but enabled in other settings the camera can be operated on both Monday and Tuesday 2 Operati 1 a ee a 1 Enable x ROR Always 2 arae CETE Pa pe Always Note An administrator can view images anytime regardless of the setting for the operation time 114 Operating
39. 45 degrees 45 20 degrees Home Position O degrees 45 20 degrees Maximum 20 degrees 45 20 degrees Do not ae 10 Return to Specified Do not move Position Time 30 min Specified Position Home Home Position Position Preset No 1 8 No 1 2 Color Night View m PC Audio Input Timeout Camera Microphone Standard Sensitivity EE Standard Maximum 1 2 3 5 10 20 4 Standard BEENS Mute Mute during Pan Tilt Mute during Pan Tilt 136 Operating Instructions Account tems ote Required Notes Security General Do not permit Administrator Authentication access from guest users User Name Blank When setting 6 15 characters administrator 3 Password Blank When setting 6 15 characters administrator 3 Retype Blank When setting 6 15 characters Password administrator 3 General User User ID List Blank a User Name Blank When setting 6 15 characters general user 3 Password Blank When setting 6 15 characters general user 3 Retype Blank When setting 6 15 characters Password general user 3 Limit time of Not permitted Not permitted Continuous Unlimited 10 30 Motion JPEG s 1 5 10 30 60 min Refresh 3s 3 5 10 30 60 s Interval For assistance please call 1 800 272 7033 137 138 Operating Instructions Advanced Image Single Camera Image 320 x 240 Display Resolution Si
40. 7033 33 Operating Instructions 1 5 Viewing Buffered Image page To buffer the images on the internal memory you need to set up image transfer settings see page 91 or page 100 You can view buffered images on this Buffered Image page Note Sound cannot be buffered on the Buffered Image page 1 Access the camera see page 13 e The Top page is displayed 2 Click the Buffered Image tab at the top of the page 3 Click the trigger number The trigger number is displayed see page 91 or page 100 Sis The trigger is displayed see page 91 or page 100 h r SAEN 4 Timer J TIMer 34 Operating Instructions 4 Display images clicking buttons below Date and time of the day when the images were buffered are displayed Jul 30 2004 08 40 PM Jul 30 2004 08 40 PM Date time and frame number are displayed att Jul 30 08 40 30 179 PM 1 11 Frame First lt 1000 lt 100 lt 10 lt Prev Play Next gt 10 100 gt 1000 gt Last Play The buffered images are displayed continuously lt Prev or Next gt The previous or next image is displayed First lt 1000 lt 100 lt 10 or 10 gt 100 gt 1000 gt Last First 10th 100th 1000th image before or last 10th 100th 1000th image after of the displayed image appears Notes e Date Time and frame number are not displayed in play mode e A still image can be saved on the Buffered Imag
41. 800 272 7033 27 28 Operating Instructions Changing or Deleting the Settings 1 Click Program e Program switches to Cancel Click Cancel to quit without saving changes 2 Pan and tilt the camera to a desired position e When deleting this step is not necessary 3 Click the home position alarm position or a preset button 1 8 4 Click Save after setting the preset name or click Delete e f you quit to change or delete settings click Back and then Cancel e If Success is displayed click Back Note The home position or the alarm position cannot be deleted and these position names cannot be changed either Pan Tilt Home Position Pan Tilt 4 Preset Spara 6 716 Alarm Position DES aame DDS Preset Preset Mame number Preset 2 Mame Changing Upper Right the name nave aon Delete Back The deleted re m button turns white 5 3 oO 718 Se 2 6 1 3 Operating Instructions Listening to Camera Audio Talking to the Camera Access the camera see page 13 e The Top page is displayed Click the Single tab at the top of the page The Audio Control Bar Talk Button Listen Button and Adjustment Bar is displayed at the top of the screen Listening or Talking is selected using the 2 icons For general users the feature must be enabled otherwise it will not be displayed Audio Feature Listen Button T
42. C Yes No Max Bandwidth Usage Unlimited x Auto Negotiation Save Cancel e Clicking Cancel takes you back to the previous page without saving changes Operating Instructions DHCP Setup Static Setup M Enable M Enable Port No Port No Host Name IP Address 92 168 0 253 Subnet Mask 255 255 255 0 Default Gateway Default Gateway n CEE DNS Server 1 DNS Server 1 DNS Server 2 DNS Server 2 a Save Cancel Save Cancel e Clicking Cancel takes you back to the previous page without saving changes 4 Click Save when finished e New settings are saved e When finished the following page is displayed New settings are saved New settings are saved Please restart the camera Note 1 All the buffered images will be erased when restarted 2 Please use Setup Program to find out the camera on your network when you select Automatic Setup or DHCP Restart Note The current network settings are shown on the Status page in the Maintenance section see page 118 5 Click Restart e The camera restarts and the Top page is displayed e Ifthe camera is restarted all buffered images on the internal memory are deleted The buffered images on the SD memory card are not deleted e Checking Yes for Allow Access from the Internet on Automatic Setup may not display the Top page because the port number may change Use the Setup Program to access the camera For assistance
43. Connections gt Local Area Connection in use gt Properties gt Select Internet Protocol TCP IP gt Properties gt Use the following IP address Windows Me Start Settings gt Control Panel gt Network gt Select Windows 98SE_ TCP IP with adaptor in use Properties IP Address gt Specify an IP address e When using Windows XP and Windows 2000 log in as an administrator to access the TCP IP Properties window 2 Enter IP address and subnet mask 3 Click OK e In Windows Me or Windows 98SE the PC needs to be restarted to enable the settings Local IP Address Local IP address is the network ID that is not used on the Internet They are classified into Class A Class B and Class C as shown below Set the IP address in the range of the number specified in the class corresponding to your local network scale Class A 255 0 0 O 10 0 O 1 10 255 255 254 Class B 255 255 0 0 172 16 0 1 172 31 255 254 Class C 259 255 255 0 192 168 0 1 192 168 0 254 Operating Instructions 3 9 Using Setup Program The Setup Program can be used for the following purposes e Finding the IP address and port number of the camera connected to your network e Setting up the camera automatically e Setting up the camera manually to a Static or a DHCP setting e Disabling IPsec e Displaying the Setup page Finding the camera 1 Insert the Setup CD ROM into the CD ROM drive
44. DES NULL C High AES 3DES Save Setting Description IPsec e Check the box to enable IPsec features If you clear the box whole IPsec features will be invalid Encoding strength Encoding strength for IPsec can be selected If you select Standard DES or NULL is valid as an algorithm and then the data will become easier to be decrypted For assistance please call 1 800 272 7033 55 56 Operating Instructions Cee 7 Click Restart 8 Setup your PC as it fits to the requirements on page 52 e Set the FTP server or E mail server to transfer images 9 Access the camera see page 13 e f you can access the camera the IPsec setup is complete Notes e In IPsec communications IPsec is displayed on the Top page or the Single Camera page e f you cannot communicate using IPsec see 2 10 IPsec in the Troubleshooting section of the Installation Troubleshooting e See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for the IPsec features 2 6 Operating Instructions Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode Notes N l e Do not set IPsec on the PCs under the VPN router Communications may be blocked e f you use IPsec refresh interval slows down e The camera can be accessed only from the PCs under the VPN router Other PCs cannot access the camera Click IPsec on the Setup page
45. End Up End and Down End End Display appears When clicking a preset button the preset name appears Moves the lens throughout the horizontal or vertical range and returns to the original position Controls lens direction Pan Q Left Right Tit QO Up Down and Home Position OQ Center Default Applies the camera direction to a preset position You can preset 8 positions see page 25 page 28 When the External I O detects a signal the camera can be set up to turn to this position Only an administrator can operate it see page 25 Changes brightness in nine steps including STD Standard Clicking or changes the image brightness Controls output signals of the External I O Sets a refresh interval Motion 60 second interval Selects 640 x 480 or 820 x 240 default pixels Selects the image quality e Favor Clarity optimizes the image for good Clarity e Standard keeps the standard quality default e Favor Motion optimizes the image for motion display For assistance please call 1 800 272 7033 23 24 Operating Instructions Note When the camera image is not displayed correctly click Refresh at the tool bar on the web browser The image will be refreshed Pan Tilt Operation Pan tilt scan buttons automatically move the lens horizontally from 60 to 60 and vertically from 45 to 20 and return the lens to the original positio
46. ICMPv6 POP3 NDP NTP IPsec IPsec Feature ESP Encryption ESP Authentication Transport mode Tunnel mode IKE Internet Key Exchange Interface Wired 10Base T 100Base TX Ethernet RJ 45 connector x 1 Wireless IEEE 802 11b g Embedded Operating Instructions Other Specifications Specifications Indicator Display Power Network Communication Camera operation Ethernet link External Microphone Input External Sensor Output x 1 Dimension HWD About 100 mm 3 94 inches x About 100 mm 3 94 inches x About 80 mm 3 15 inches 350 8 0 78 Ib Only the unit Power Supply AC adaptor Input 120 V AC 60 Hz Output 12 V DC 750 mA Consumption About 3 W 6 W during pan tilt scan Temperature Operation 20 C 4 F to 50 C 122 F Storage 25 C 13 F to 60 C 140 F Humidity Operation 20 90 No Condensation Storage 20 90 No Condensation 1 The maximum number of frames changes depending on the image quality and what object you buffer 2 Connect it to an amplifier or an external speaker with a built in amplifier s Frame rate may slow down depending on the network environment the PC performance the image quality enabling IPsec SD memory recording or what object you view For assistance please call 1 800 272 7033 155 Operating Instructions D a 156 Operating Instructions Index 157 Operating Instructions A Abbreviations 5 ActiveX Controls 18
47. New settings are saved 5 Click Cancel e The IPsec page is displayed 6 Check Use in the IPsec column check encoding strength and click Save Check the box to enable IPsec features If you clear the box whole IPsec features will be invalid M Use Encoding strength Encoding strength for IPsec can be selected If you select Standard DES or NULL is valid as an algorithm and then the data will become easier to be decrypted Standard AES 3DES DES NULL C High AES 3DES Save 58 Operating Instructions Description IPsec e Check the box to enable IPsec features If you clear the box whole IPsec features will be invalid Encoding strength Encoding strength for IPsec can be selected If you select Standard DES or NULL is valid as an algorithm and then the data will become easier to be decrypted 7 Click Restart 8 Setup your VPN router as shown below e To use tunnel mode you need to set up your VPN router Phase 1 Authentication Pre shared Key Method Method ID Specifies by address moe Mainmodes Diffie Hellman Specifies 1 or 2 MODP Group Cipher Algorithm Select from DES CBC 3DES CBC or AES CBC 128 192 256 bits Multiple selections are available Message Digest HMAC MD5 HMAC SHA 1 Algorithm Lifetime Specifies by 28800 s Byte setting is not supported For assistance please call 1 800 272 7033 59 60 Operating Instructions Phase 2 Mode o Quic
48. O If you connect the external devices such as sensors to the External I O and image buffer transfer by alarm signal is set the camera image is transferred by the alarm detection Explanation of the External I O GND pin External Sensor Input 1 Use it by opening or GND short circuit GND pin External Sensor Input 2 Use it by opening or GND short circuit External Device Control Output e You can control it on the External Output page See page 115 e Itis an open collector circuit and the maximum drawing in current is the same as pin 4 Do not exceed the voltage of DC power output terminal pin 4 DC Power Output Terminal e 10 5 13 5 V DC e Maximum of 100 mA load drive is possible The External I O Input Output are independent Output terminal is controlled only by External Output Control page on page 115 For assistance please call 1 800 272 7033 129 Operating Instructions Circuit Diagram Example A S gt Door Sensor 2 Alarm 2 He oer Door Sensor 1 Alarm 1 DC10 5 V 13 V CAUTION e The external I O is not capable of connecting directly to devices that require large amounts of current In some case a custom interface circuit customer provided may have to be used Serious damage to the camera may result if a device is connected to the external I O that exceeds its electrical capability see page 129 e The low voltage current circuits and high voltage current circuits are in the camer
49. Panasonic Operating Instructions Network Camera Model No BB HCM371 A Please read this manual before using and save this manual for future reference Panasonic Network Camera Website http www panasonic com netcam for customers in the USA or Puerto Rico Operating Instructions Main Features Splash Resistant body for indoor and outdoor use Your Panasonic Network Camera has a splash resistant body The splash resistant body allows the camera to be used indoors or outdoors Wireless Communication Network Camera corresponds to the wireless system based on IEEE 802 11b g Wireless installation will play an increasing role in flexible mounting Communication via Ethernet cable is also available Encryption establishes the security on the wireless network IPv6 Network Camera Your Panasonic Network Camera supports IPv6 Internet Protocol Version 6 IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand Since the camera also supports IPv4 that s currently used it is dual stack design will seamlessly operate while IPv6 is phased in For more information in IPv6 you wish to visit http www ipv6 org See page 15 for more information Audio 2 way Communication Walkie talkie Type Your Panasonic Network Camera now provides 2 way audio between the camera and your PC You will be able to hear the person on camera and respond using a microphone connected to your PC
50. Supporting Viewnetcam com service Viewnetcam com service allows you to access the camera over the Internet with your favorite domain name e g bob viewnetcam com instead of a global IP address SD memory card is sold separately The camera supports 1 GB 512 MB 256 MB 128 MB or 64 MB Panasonic SD memory card For assistance please call 1 800 272 7033 Operating Instructions Multi Language Display Top page Single Camera and Multi Camera page can be displayed inEnglish French German Italian Spanish Russian Simplified Chinese or Japanese The Setup Maintenance and Support pages are displayed only in English or Japanese Operating Instructions How to Use This Documentation The camera includes the following 2 manual types Installation Troubleshooting Installation Troubleshooting provides explanations for accessories included with the camera the initial configuration and troubleshooting tips The Installation Troubleshooting helps you to easily configure the camera Operating Instructions This manual Operating Instructions explains about operations settings features and the cleaning method when using the camera Abbreviations UPnP is the abbreviation for Universal Plug and Play Network Camera is called Camera in this Operating Instructions Trademarks Adobe Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries
51. Unlimited 10 seconds 60 minutes In the refresh interval set the refresh interval after the video changes to still images 3 60 seconds See each page for the following features Pan Tilt Control see page 24 Preset Control See page 23 Click to Center Control see page 21 Brightness Control see page 23 External Output Control see page 23 Change Refresh Interval see page 23 Change Resolution see page 23 Change Quality see page 23 Capture Image Button see page 22 Listen see page 29 Talk see page 29 View Multi Camera page see page 32 View Buffered Image page see page 34 4 Click Save when finished e New settings are saved e When finished Success is displayed 5 Click Go to General User page For assistance please call 1 800 272 7033 83 84 Operating Instructions 2 16 Changing Initial Settings on the Single Camera page or the Multi Camera page The Image Display page allows you to change initial settings display settings when a user accesses the camera of image resolution image quality and refresh interval You can display a time stamp on the image The initial language can be selected from eight languages The banner can be displayed for administrator or general users or both 1 Click Image Display at the top of the page 2 Set each parameter Single Camera Image Resolution 320x240 Image Quality Standard 7 Refresh Interval Motion gt Multi Camera Ima
52. a circuit The qualified electrician should do the wiring not by yourself Incorrect wiring could damage the camera You could receive the fatal electric shock 130 Operating Instructions 3 4 RESTART Button The camera has a RESTART button on the side RESTART Button Press the button with a pointed object 0 5 a o l Pressing the RESTART button restarts the camera Notes e After removing the sunshade press the RESTART button e All buffered images on the internal memory are deleted when restarting the camera The buffered images on the SD memory card are not deleted e Restarting takes 90 seconds For assistance please call 1 800 272 7033 131 132 Operating Instructions 3 5 FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button on the side FACTORY DEFAULT RESET Button Press the button with a pointed object Pressing the FACTORY DEFAULT RESET button resets the camera to factory default If you lose your user name and password use this button to reset the camera To restore the wireless connection access the camera by using the wired connection and set up the wireless configuration See page 17 of the Installation Troubleshooting e Press the FACTORY DEFAULT RESET button for 1 second when the camera is on e The indicator blinks orange and then turns off for 5 seconds e Do not turn off the camera until the indicator lights green Notes e After removi
53. acter But Space 8 l 7 lt and gt are not available Operating Instructions 3 7 Cleaning After the camera is turned off by disconnecting the AC plug clean the camera 3 7 1 Cleaning the Main Unit If the lens cover has the sand or the dust image quality may decrease After taking away the sand or the dust on it wipe it with a dry cloth Notes e Do not use alcohol polishing powder cleanser benzine thinner wax petroleum products or hot water to wipe the camera Also avoid glass cleaner pesticide or hair spray They may cause change in the shape or color e Donot directly touch the lens cover Your fingerprints can cause the image to be out of focus e Do not directly pour the water with a hose to wash the unit or the lens cover For assistance please call 1 800 272 7033 141 142 Operating Instructions 3 8 Setting an IP Address on Your PC Your PC s IP address can be assigned by the following procedures 1 Display the TCP IP Properties window e The steps are different depending on your OS The steps are shown below Windows XP Start gt Settings gt Control Panel Network and Internet Connections gt Network Connections gt Local Area Connection in use gt Properties gt Select Internet Protocol TCP IP gt Properties Use the following IP address Windows 2000 Start gt Settings Control Panel Network and Dial up
54. akes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Setting _Deseription Enable Pre Check the box to enable the setting The camera buffers or trigger Image transfers the image right before the alarm signal is Buffer detected Set an interval number of images to buffer and total number The buffered images may not match the total number due to memory capacity image resolution image quality or what object you view Enable Post Check the box to enable the setting The camera buffers or trigger Image transfers the image right after the alarm signal is detected Buffer Set an interval number of images to buffer and total number The buffered images may not match the total number due to memory capacity image resolution image quality or what object you view For assistance please call 1 800 272 7033 103 Operating Instructions 8 Select the transfer method and click Next gt Transfer Method No Transfer No Memory Overwrite C No Transfer Memory Overwrite C FIP E mail Next gt Gancel e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Note If you transfer image by E mail or FTP confirm that the default gateway and DNS server addresses are assigned correctly see page 42 and page 47 Setting Description No Tr
55. al User page Multi Camera or Buffered Image tab will not be displayed 2 Click Setup tab at the top of the page Basic 1 eer 2 Netyvork IPv6 3 C 4 HGE 5 Sees PNP 6 eee Vievnetcam com Date and Time Administrator ga General User Network IPv4 Set up network configuration Select Automatic Setup if you connect the camera to the router and wish to set it up automatically Select Static if you wish to assign a static IP address to the camera Select DHCP if you are using the DHCP function of your router or ISP Advanced Operation Time we External Output aS Indicator Control C Ooesw Om k ees Oe IVs Automatic Setup Me Configure network settings automatically Static Assign static IP address to the camera DRCE Get IP address from DHCP server For assistance please call 1 800 272 7033 39 Operating Instructions a Basic 1 Network IPv4 Configures the IPv4 network settings to connect the camera to the network see page 42 2 Network IPv6 Configures the IPv6 network settings to connect the camera to the network see page 47 3 IPsec Enables IPsec Transport or Tunnel mode see page 51 4 Wireless Configures wireless network see page 61 5 UPnP Enables automatic port forwarding or shortcut to the camera see page 64 6 Viewnetcam Registers with the Viewnetcam com service See page 66 com 7 Date and Time Sets t
56. alk Button f p NetworkCamera You can talk from the camera using the PC s microphone Clicking the button stops temporarily stops the audio The audio is paused Clicking the button again starts the Talk feature Cf You can listen to the audio around the camera Clicking the button temporarily stops the audio The audio is stopped Adjustment Bar Volume adjustment only for listening _______ This slider adjusts the volume To the right side the volume is larger To the left side the volume is smaller Notes Talk button and Listen button cannot be used simultaneously Talk feature is stopped during listening Talk feature can be used only for a user Listen feature can be used for maximum 10 users If the audio is interrupted reduce the max bandwidth see page 42 and page 47 In this case the number of users for listening are reduced For assistance please call 1 800 272 7033 29 Operating Instructions 30 Audio features such as camera microphone sensitivity and mute during pan tilt can be set up on the Audio page see page 75 If you are running other applications or opening multiple windows the audio may be interrupted or delayed When the image is refreshed during any operation such as preset registration or a web browser refresh the volume is reset to the default midrange position Audio that was muted is enabled The audio may be interrupted due to your PC s perform
57. all it Security Warning x Do you want to install and run Nitto ook ook k k ok k ok signed orn goto k kok and distributed by Panasonic Communications Co Ltd Publisher authenticity verted by YernSign Class 3 Code Signing 2001 CA Caution Panasonic Communications Co Ltd asserts that this content is safe rou should only installview this content if you trust Panasonic Communications Co Lid to make that assertion Always trust content from Panasonic Communications Co Ltd More Info If you cannot install ActiveX Controls or you cannot see the video in the Internet Explorer e Click Tools gt Internet Options gt Security tab and click Custom level on the web browser 1 Check Prompt in Download signed ActiveX Controls 2 Check Enable in Run ActiveX Controls and plug ins e ActiveX Controls can be installed from the file on the Setup CD ROM 1 Restart the PC 2 Confirm that Internet Explorer is closed 3 Double click ocx ActiveXInst exe on the Setup CD ROM Notes e When the IP address was changed for the camera enter it on the address bar Operating Instructions e Video may not be displayed quickly or audio may not be listened immediately Wait for a while e f you use a proxy server set the web browser not to access the proxy server see page 146 In some corporate network environments a firewall may be used for security purposes It is possible that thi
58. anasonic Network Camera Select a language to display Fran ais Deutsch Italiano Espa ol Pyccko fh BARE BB HCM371A Version Number Pe eee Displays IPv4 IPv6 Running in IPv4 mode Or IPsec connection A To Single Camera page page 17 B To Multi Camera page page 32 C To Buffered Image page page 34 D To Setup page page 39 E To Maintenance page page 117 F To Support page page 126 G To log in to the camera page 80 Notes e When users other than an administrator are accessing the camera Setup and Maintenance tab will not be displayed Additionally When Do not permit access from guest users is set on the Security Administrator page Login tab will not be displayed e If View Multi Camera page or View Buffered Image page is not permitted on the General User page Multi Camera or Buffered Image tab will not be displayed 5 Close the web browser 14 1 1 1 Operating Instructions To Access the Camera in IPv6 You need to prepare the followings to access the camera in IPv6 e PC Requirements Operating System Windows XP Service Pack 1 or later Web Browser Internet Explorer 6 0 or later e An IPv6 Router e An IPv6 Connection Service To connect in IPv6 subscribe to the ISP s IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service The camera does not work in IPv6 only network IPv6 Domain Name Service In Windows XP you cannot access the camera entering IP address on t
59. ance or network environment Reduce the max bandwidth see page 42 and page 47 If the camera is accessed while the PC user visits other websites the active microphone may pick up audio from the PC s speakers Be careful with it Talk feature cannot be used from a PC when the camera is accessed via a proxy server If you cannot listen to the audio or talk from your PC see 2 6 Audio Problems in the Troubleshooting section of the Installation Troubleshooting If you use external microphone excessive length or poor quality microphone cable can cause a degradation in audio quality The cables for the external microphone must be less than 7 m about 23 feet long To talk to the camera from your PC an external amplified speaker must be connected to the camera The speaker connects to the camera with a stereo audio cable similar to that used by your PC Though the connector is stereo the audio is not If you install the camera outdoors external microphone or external speaker must be outdoor compatible Cable diameter 62 0 3 mm or below 3 5 mm mini plug External Microphone T Plug in power 3 3 V ay External Speaker F gt 3 5 mm stereo mini plug Connected Signal Operating Instructions The external microphone input terminal does not correspond to an line level Audio may be distorted when the line level is input Audio distortion will be solved if you insert the following circuits Under no circumstance should high
60. ansfer No Ifthe internal memory or the SD memory card is full the Memory camera stops the buffer Overwrite No Transfer e If the internal memory or the SD memory card is full the Memory camera deletes the old images and continues to buffer the Overwrite image FTP e The camera transfers the image to an FTP server see page 105 e The camera transfers the image by E mail see page 107 104 Operating Instructions When you set FTP for Transfer Method Select FTP and click Next gt The following page is displayed FTP Server IP Address or Host ooo Name Port No amoo Usually Use 21 Login ID mooo 0 to 63 Characters Password Tr 0 to 63 Characters Login Timing Every Time x Upload File Name oo 1 to 234 Characters Overwrite setting Overwrite File Data Transfer Method Passive Mode x lt Back Next gt Cancel Clicking lt Back takes you back to the previous page Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes For assistance please call 1 800 272 7033 105 Operating Instructions Setting Rw Server IP e f you set the server IP address set 4 digits O 255 and 3 Address or periods such as 192 168 0 253 But 0 0 0 0 and Host Name 255 255 255 255 are not available Or set a host name 1 255 characters e You can set IPv6 address e Enter the number 1 65535 Usually set to 21 Login ID e If yo
61. ating the firmware If there is a firmware version difference between the camera that you create a configuration file from and the camera that you try to load settings to the settings may not be loaded to the camera 1 Click Load Settings on the Maintenance page Click Browse Load Settings File Name Browse Load 3 Select the configuration file on the Choose file dialog box and click Open Tat My Computer cme File name backup dat v My Network P Files of type fal Files X Cancel 73 e The file name is displayed in the data field 4 Confirm the file name and click Load 5 Click Restart e The camera restarts and the Top page is displayed Operating Instructions 3 1 7 Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked To restore the wireless connection access the camera by using the wired connection and set up the wireless configuration see page 17 of the Installation Troubleshooting 1 Click Reset to Factory Default on the Maintenance page 2 Click Execute Reset To Factory Default The Reset to Factory Default operation takes about 1 minute This feature will be executed and all camera settings reset to factory default directly after the Execute button is clicked Caution 1 Buffered images are erased when you execute this function 2 Never turn off the pow
62. ator on when the camera is accessed Always off Click Indicator Control on the Setup page Select indicator option Indicator Control f Turn indicator on when camera is on Turn indicator on during camera access C Never turn indicator on Save Cance e Clicking Cancel cancels your settings without saving changes Notes e See page 12 in the Installation Troubleshooting for indicator display e Selecting Never turn indicator on keeps indicator always off Click Save when finished e New settings are saved e When finished Success is displayed Click Go to Indicator Control page e The Indicator Control page is displayed Operating Instructions 3 Camera Maintenance Maintenance page Displays the camera settings and status see page 118 Displays wireless information see page 118 Restarts the camera see page 119 Updates the camera firmware See page 120 Creates a configuration file See page 123 Loads settings from a configuration file see page 124 3 1 Maintenance 1 E 2 aS Wreless Status 3 4 5 Save Settings 6 Load Settings 7 4 Reset to Factory Detautt Maintenance 1 Status 2 Wireless Status 3 Restart 4 Update Firmware 5 Save Settings 6 Load Settings 7 Reset to Factory Default Resets the camera to its default settings see page 125 For assistance please call 1 800 272 7033 117 118 Operatin
63. c products en netwkcam technic wireless cam_set html 1 Click Wireless on the Setup page 2 Set each parameter for the Wireless Configuration Wireless Configuration Soll BHC Asko 802 11b 02 1109 C 802 119 exclusive ae ae The SSID must be set to match the SSID your wireless router or wireless LAN uses The SSID is limited to 32 characters aloha numeric and is case sensitive Communication mode Communication In 802 11b there are a lot of 802 11b compliant products mode and they are inexpensive They are widely prevalent so 802 11b is useful when using your existing wireless devices 802 11b g supports both 802 11b and 802 119 wireless LAN standards It is the communication mode that is easy to install on your existing wireless LAN 802 11g exclusive communicates using 802 11g only It does not support the mixed standard mode of 802 11b g so it allows the use of original features of 802 11g 1 Even if 802 11g exclusive is in use the existence of other wireless devices using 2 4 GHz bandwidth including 802 11b wireless devices may make the baud rate of 802 119 slower For assistance please call 1 800 272 7033 61 Operating Instructions 3 Set each parameter for the Encryption Cipher No encryption WEPKey1 C WEPKey2 C WEPKey3 C WEPKey4 Cancel Setting Description Cipher e Select encrypting or not encrypting e To prevent unauthorized users from read
64. convenience receptacles and the point where they exit from the unit The AC cord is used as the main disconnect device ensure that the socket outlet is located installed near the equipment and is easily accessible Only use attachments accessories such as stand specified by the manufacturer Do not touch the unit or the AC adaptor cord and AC cord during lightning storms Unplug the unit when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the unit has been damaged in any way such as the AC adaptor cord AC cord or plug is damaged the unit does not operate normally or has been dropped The attached AC adaptor and AC cord is intended for indoor use only Both AC adaptor and AC cord must be waterproofed for outside use Keep the SD memory card customer provided out of reach of children to prevent swallowing SAVE THESE INSTRUCTIONS Operating Instructions User Name and Password Protection The use of a unique User Name and secret Password is an important tool that will help limit unauthorized individuals from accessing the camera If you choose to disable this tool and choose not to limit access by use of a User Name and Password this may result in access to the camera by unauthorized individuals see page 77 For assistance please call 1 800 272 7033 Operating Instructions Table of Contents 1 Camera Monitoring ccccsccsesseccessesesee
65. d the camera settings from the configuration file on the Load Settings page see page 124 Note The saved image has privacy information Prevent private information leaks 1 Click Save Settings on the Maintenance page 2 Click Save Save Settings Save 3 Click Save on the File Download dialog box 4 Specify the location and click Save on the Save As dialog box saveas Bh Save in et Desktop e Ea c EJ File name backup dat Save as type dat Document Cancel Z e The configuration file is saved in the location e The file extension dat cannot be changed If you change it the settings cannot be loaded e f you try to update the camera create a configuration file after updating the firmware If there is a firmware version difference between the camera that you create a configuration file from and the camera that you try to load settings to the settings may not be loaded to the camera For assistance please call 1 800 272 7033 123 Operating Instructions 3 1 6 Loading Settings from a Configuration File 124 The settings can be loaded from a configuration file If you reset the camera to factory default the camera can load its settings from the configuration file Notes e The configuration file has network settings When the settings are loaded the network settings are also loaded as they were saved e f you try to update the camera create a configuration file after upd
66. e please call 1 800 272 7033 Operating Instructions 2 23 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E mail or FTP VPN Router LAN WAN Tunnel Mode Not Encrypted Encrypted Prepare the following requirements item Supported Feature VPN Router ISP Service Services for static global addresses A in IPv4 global address must be set up to the WAN side ISP Service Pv4 IPv6 Dual Stack or IPv6 over IPv4 in IPv6 Tunneling service Camera ISP Service Services for multiple static global in IPv4 addresses A global address must be set up to the camera ISP Service IPv4 IPv6 Dual Stack or IPv6 over IPv4 in IPv6 Tunneling service See page 57 and set up the E mail or FTP server Operating Instructions 2 24 Specifying Operation Time The Operation Time page allows you to limit the operation time The camera image turns to a gray screen outside the operation time Notes e If you wrongly set the time period your privacy may be seen Confirm the time period after the setup e f you access the camera as an administrator you can view the image outside the time period 1 Click Operation Time on the Setup page 2 Click No to set the operation time fad i Thi lcr car Operation tc at Tire beJan ferete 1 Disable amp X M ka oe N Always 2 Disable amp os x Mm Pap Always 3 Disable x BD K ka AOA Always
67. e Refresh interval may change depending on the network condition PC performance and what object you view SD memory recording or IPsec will also slow refresh interval e When displaying video Motion JPEG the camera allows up to 30 simultaneous accesses When trying more than 30 accesses the 31st user will see a gray screen Maximum 30 accesses for a Buffered Image page too e When the pan tilt reaches the end a shadow may be displayed partially This is not a problem e To reduce the data traffic the video can be automatically changed to refreshing still images on the General User page see page 81 e To display the Single Camera page directly add it to the Favorites on the web browser For assistance please call 1 800 272 7033 17 18 Operating Instructions e When you view a dark image enable the color night view mode on the Camera Setup page see page 71 The image will be brighter but the refresh interval may slow down and image quality may decrease in a dark place e The image may stop refreshing because the wireless communication can be disconnected depending on the environment Click Refresh at the tool bar on the web browser Security Warning window To view a video Motion JPEG or to use audio feature ActiveX Controls must be installed When trying to display a video for the first time Security Warning window will be displayed When using Windows XP or Windows 2000 log in as an administrator to inst
68. e and password Site HE Sk k ek Realm E a a a a ia ad User Name Password Save this password in your password list Cancel Administrator General Users Guest Users The camera has 3 user levels administrator general users and guest users User Name and Required Required Not Required Password Accessible Pages All Pages Pages Except For Pages Except For Setup and Setup and Maintenance page Maintenance page Access Level All Operations Access level can Access level can be set for each be set for guest general user See users See page page 81 81 Note Guest users mean unregistered users Set Permit access from guest users on the Security Administrator page see page 77 For assistance please call 1 800 272 7033 79 Operating Instructions 2 14 Logging in to the Camera If you set Permit access from guest users on the Security Administrator page Login is displayed at the top of the page After you log in as an administrator you can access the Setup page and the Maintenance page 1 Click Login at the top of the page Support 2 Check the login mode and click Login Select Login mode General User Administrator Login Note The authentication window is displayed Enter the user name and password Enter Network Password 21x Please type your user name and password Site RE ei ete tee Realm Heek User Name Password 7 Save this
69. e page if you are not playing images on it Put the cursor on the image and right click it Then select Save Picture As e Maximum number of buffered images change depending on resolution image quality and what object the camera buffers At the 320 x 240 pixels resolution and the standard quality the camera buffers about 125 frames If 3 triggers are enabled maximum 5 triggers the internal memory or the SD memory card capacity is divided into 3 sections In this case each trigger can buffer about 40 images See page 151 for the internal memory capacity See page 152 for the SD memory card capacity For assistance please call 1 800 272 7033 35 36 Operating Instructions 1 5 1 Deleting Buffered Images If you intend to delete images for each transfer condition click Delete Buffered Images on the Image Buffer Transfer page see page 91 or page 100 Notes If you click Save on the Image Buffer Transfer page all buffered images on the SD memory card are deleted If you are buffering images on the internal memory the following operations also delete all buffered images e Turning off the camera e Saving the Date and Time page e Restarting updating firmware or resetting the camera to factory default e Changing the setting for Enable Image Buffer Transfer See page 91 or page 100 Operating Instructions 1 6 Viewing Still Images on Your Cell Phone You can view still images over the Interne
70. e settings SuUa Fmedia F By 3 146 Operating Instructions 3 Click the Connections tab and click LAN Settings Internet Options EIES General Security Privacy Content Correctors Programs Advanced z To setup an Intenet connection click 1 Setup m Dial up and Virtual Private Network settings ee Choose Settings if you need to configure a proxy server for a connection Settings Never dial a connection Dial whenever a network connection is not present Always dial my default connection Curent default None Set Default m Local Area Network LAN settings LAN Settings do not apply to dial up connections LAN Settings Choose Settings above for dial up settings OK Cancel Apply 4 See if the Use a proxy server check box is checked or not If checked click Advanced Local Area Network LAN Settings 2 x Automatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration IT Automatically detect settings I Use automatic configuration script fiddress Proxy server 1 Use a proxy server for your LAN These settings will not apply to dial up or YPN connections box is checked or not Address A aok aa l Port p Pe a If checked click Advanced See if the check Il Bypass proxy server for l
71. e user name and password should be secured at your own responsibility Pay attention to the following points e Set the user name and password as many characters as possible e Change the password regularly IMPORTANT e Itis important to limit access to the camera by use of a unique User Name and a secret Password Because the camera is accessed through the Internet it is possible that the camera could be accessed by unknown individuals including those who are commonly known as hackers to whom you do not want to allow access The use of a unique User Name and a Password known only to you will help insure that only authorized individuals are given access to the camera You have the option of proceeding without a User Name and Password but it is strongly recommended that you utilize these protections 1 Click Administrator on the Setup page 2 Set each parameter General Authentication C Permit access from guest users Do not permit access from quest users Administrator Authentication User Name rT 6 to 15 Characters Password r 6 to 15 Characters Retype Password Save Cancel e Clicking Cancel cancels your settings without saving changes For assistance please call 1 800 272 7033 77 Operating Instructions eee General Authentication has 2 phases Authentication e If you set Permit access from guest users the camera does not display the authentication window in camera access All guest users
72. eeeeeessseeeeeeeeeeeeens 125 oA GUPP AE neeene era ne OE mere eee ee ae 126 3 2 1 Seeing Help PAGe cccccescecccesseeececeeseeceeeseeeceeaeceeeeegeeeessaseeeessaeeeeeens 126 3 2 2 Seeing Wireless Help page cccccsssececcsseececneeeeeeeeeeeeeseeseeeeeseeeeeenes 127 3 2 3 Seeing Product Information ccccceecceccsseeeceeeeeeeeeseeeeeeeeeeeeeeeseeeeeees 127 3 2 4 Seeing Support INFOPMALION ccccccseececcesseeeceeeeeeeeeeeeeeeseeeeeeeeseneeeens 128 3 3 External O See 129 So TRS STAR FEON eee E 131 3 5 FACTORY DEFAULT RESET Button ssssenenseneserrrerrererreene 132 3 6 Default Setting LSM ividsisstssnesiccncevadsestiensinsisnpseycceddetsiwsiitestavaiacdvente 133 ar Gleann ores E E 141 3 7 1 Cleaning the Main Unit cc ccccccssseeeeeesseeeeeceeeeeeeeseeeeesseeeeeeseeeeeeens 141 3 8 Setting an IP Address on Your PC cccccccsseeeeseeeeeeneeseeseeeees 142 3 9 Using Setup PrOgraMm cccccccccsssscecsseeeceseeeeceeeeeceeseesseeeessaeees 143 For assistance please call 1 800 272 7033 11 12 Operating Instructions Sel Seling YOUR PU sescaarsaanteaasecsons suaresdedsoenstsoescapnse bitceess N nE 146 3 10 1 Setting the Proxy Server Settings on Web Browser cccsseseeeeeeees 146 3 10 2 Setting UPnP to Display Camera Shortcut in My Network Places 149 3 10 3 Setting the Internet Temporary File Setting on Web Browser 149 3 11 ASCII C
73. emory Recording After you stop the SD memory recording remove the SD memory card Notes N e You can confirm the SD memory capacity on the Status page see page 118 e Ifthe camera is restarted See page 119 the SD memory recording starts again e If you remove the SD memory card and insert it again the SD memory recording starts again see page 40 of the Installation Troubleshooting Click Buffer Transfer on the Setup page Click SD video recording stop Trigger i Se eae EES aE SSL i GE Umer x e Se e PR Always No Transfer No Memory Overwrite CORRI Emmer d a SR ae ee ee Always No Transfer No Memory Overwrite el ele mmer Pas es es Ps ATAT ES Always No Transfer No Memory Overwrite Hl Olle Enmen Bs ee es St as ok os Always No Transfer No Memory Overwrite Bir PCIE aMs tela Mee eth EA Always No Transfer No Memory Overwrite SD memory card To format the SD memory card or stop SD recording click the desired button below Format SD video recording stop Click OK on the confirmation window e The SD memory recording is stopped Click Go to Image Buffer Transfer page e The Image Buffer Transfer page is displayed Note Ensure that recording has been stopped before removing the SD memory card If the SD memory card is removed while recording the image file will most likely become unreadable In this case format the SD memory card again Fi
74. enables the camera to buffer transfer the image by alarm signal 4 Set the time and click Next gt sun won Tue wea mu Fa Sat L Ace Tme of roger adlaladala al al re c ams 12 zho Jminto PM 11 zin 59 Imin lt Back Next gt Cancel Note The timer works by an internal clock Set the date and time before using timer buffer transfer see page 68 e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Description A day of the e Check the box to enable the day Clear the box to disable week it Active Time of Select the Always option when you do not specify the Trigger time period If you specify the time period select the time period option and set the time period 5 Set the image settings and click Next gt Image Setting Image Resolution 320x240 Image Quality Standard x lt Back Next gt Cancel e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes 92 Operating Instructions Setting Description Image e Select image resolution 640 x 480 320 x 240 default or Resolution 160 x 120 pixels to buffer or transfer Image Quality Select the image quality Favor Clarity optimizes for good quality Standard offers standard quality Favor Moti
75. er during the Reset to Factory Default 3 All the network settings will be initialized and must be reconfigured again Execute e The indicator blinks orange and then turns off for 10 seconds e All camera settings user name password IP address subnet mask etc are reset to factory default e If the camera is reset to factory default the network connection mode changes to Automatic Setup Reconfigure the camera seeing Installation Troubleshooting e The internal clock will not be reset but the time format will return to AM PM mode see page 68 Set it again e See page 133 page 140 for default settings e Pressing the FACTORY DEFAULT RESET button resets the camera to the factory default see page 132 e All buffered images on the internal memory are deleted when resetting the camera to factory default The buffered images on the SD memory card are not deleted e The reset operation takes about 1 minute e Do not turn off the camera during the reset operation For assistance please call 1 800 272 7033 125 126 Operating Instructions 3 2 Support page Support C 2 MERE 2 3 T Product Information 4 m uppoa Information Support 1 Help Displays the Help page see page 126 2 Wireless Help Displays the Wireless Help page see page 127 3 Product Displays product information website see page 127 Information 4 Support Displays support information webs
76. er of Pixels 1 4 inch CCD Sensor 320 000 pixels Illuminance 3 100 000 Ix 0 2 100 000 Ix in color night view mode White Balance Auto Manual Hold Focus Fixed 0 5 m 20 inches Infinity Caliber Ratio F No F3 5 Horizontal Viewing Angle 53 Exposure Auto Wireless Specifications Communication mode IEEE 802 11b 802 11b g 802 11g exclusive Communication Standard Data Transfer Mode Direct Sequence Spectrum Spread DS SS Orthogonal Frequency Division Multiplexing OFDM Frequency Range 2 412 2 462 GHz Channel 1 11 Security WEP 64 128 152 bit Other Specifications Splash Resistant Standard IPX4 Video Compression JPEG 3 Levels Video Resolution 640 x 480 320 x 240 default 160 x 120 For assistance please call 1 800 272 7033 153 154 Operating Instructions Other Specifications tems Specifications About 125 frames 320 x 240 with time display When SD memory card is not inserted Audio Play Method Play with ActiveX Input Encoding Method Encoding with Activex Audio Input Built in Microphone or External Microphone Input Terminal Audio Output Audio Line Output Terminal for External Speaker Frame rate Max 12 frames second 640 x 480 Max 30 frames second 320 x 240 or 160 x 120 Supported Protocols IPv4 IPv6 Dual Stack e 6 Pv4 TCP UDP IP HTTP FTP SMTP DHCP DNS ARP ICMP POPS NTP IPsec UPnP IPv6 TCP UDP IP HTTP FTP SMTP DNS
77. g Instructions 3 1 1 Confirming the Status The Status page allows you to check the status of the camera The status information provides support for troubleshooting Clicking Status displays the following page Displays Hardware Firmyvare Version Model FRR Firmware Boot oF er _Firmware Application ese S uau Note See Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcan for details about status information 3 1 2 Confirming the Wireless Status The Wireless Status page allows you to check the wireless information The wireless status information provides support for troubleshooting regarding wireless connection Clicking Wireless Status displays the following page Wireless function is now disable because of Status of Wireless module Wired mode Firmware version VVireless Operating Instructions 3 1 3 Restarting the Camera The Restart page can restart the camera The camera can also be restarted by pressing the RESTART button or by disconnecting the power cord from the outlet and reconnecting it again Note When the camera restarts the buffered images will be deleted The buffered images on the SD memory card are not deleted 1 Click Restart on the Maintenance page 2 Click Restart Restart operation takes up to 90 seconds Caution Buffered images are erased when you restart Restart e Restarting takes about 90 seconds The Top page is displayed when
78. ge Resolution 320x240 Image Quality Standard gt Refresh Interval Motion Time stamp Notused J Language English Banner Display Administrator V Display General User V Display Save Cancel e Clicking Cancel cancels your settings without saving changes Operating Instructions Selig Description Image Resolution e Image Quality Refresh Interval Time stamp setting Select the image resolution 640 x 480 pixels Only for the Single Camera page 320 x 240 pixels default 160 x 120 pixels Only for the Multi Camera page Select the image quality Favor Clarity optimizes for good quality Standard offers standard quality Favor Motion optimizes for enhanced motion Select a refresh interval Motion 60 second interval You can display a time stamp on the upper left side of the image Select from Not used AM PM format or 24H format Note Language Banner Display If you enable this feature the time is also stamped on the buffered image Select the initial language from English French German Italian Spanish Russian Simplified Chinese or Japanese The selected language is displayed as the initial language on the Top Single Camera Multi Camera and Buffered Image pages If you select English or Japanese all pages can be changed But if you select other language the Setup Maintenance and Support pages are displayed only in English When the camera
79. h language O 44 characters for a 1 byte character and 0 22 characters for a 2 byte character But is not available Text e Enter text with ASCII characters see page 150 or characters in each language O 63 characters for a 1 byte character and 0 31 characters for a 2 byte character But and end of line key are not available But Space amp lt and gt are not available 2 But is not available 108 Operating Instructions 9 After you confirm the settings and click Next gt set E mail notification and click Next gt E mail notification when triggered f Disable C Enable Back Next gt Cancel e If you select Enable the E mail Notification When Triggered page is displayed Enter the settings seeing page 107 and page 108 When finished click Next gt and go to step 10 a Disable The camera does not send an E mail notification when buffering or transferring image The camera sends an E mail notification up to 3 destinations when buffering or transferring image 10 Click Save after confirming the settings e New settings are saved e When finished Success is displayed Note If you click Save all buffered images on the SD memory card are deleted For assistance please call 1 800 272 7033 109 110 Operating Instructions 11 Click Go to Image Buffer Transfer page The Image Buffer Transfer page is displayed Note
80. haracter Table ccccccccccssssececeeseeeeeseeeseeeseneeeesseeees 150 3 12 File Size and Number of Buffered Images cccccseeeeeee ees 151 3 13 Number of Images on the SD Memory Card ccsseeeeeeees 152 3 14 DSDSCIICATIONS rcaiwesnsnnnatinansanueileduninsuetaadvscanntedus vaneddusaseidadelinenncasttnsnn 153 HINO C E E 157 Operating Instructions 1 Camera Monitoring 1 1 Accessing the Camera 1 Start up the web browser on your PC 2 Enter ttp APv4 Address or URL Port Number on the address bar and press Enter on the keyboard e When port number is 80 default you do not need to enter port number See page 44 for details about port number e For IPv6 connection see page 15 and page 16 and prepare the requirements Enter the http IPv6 registered URL Port Number on the address bar e If the camera image is not displayed see page 55 and page 56 of the Installation Troubleshooting E g http 192 168 0 253 50000 in IPv4 http XXXXX viewnetcam com 50000 in IPv6 3 The Enter Network Password window is displayed and enter the user name and password that were set and click OK Note When Permit access from guest users is set on the Security Administrator page authentication window will not be displayed For assistance please call 1 800 272 7033 13 Operating Instructions 4 Click the following tabs to display each page A B C D E F G Buffered Image P
81. he date and time automatic time adjustment and adjust clock for daylight saving time settings see page 68 8 Camera Sets camera name white balance pan tilt range return to specified position and color night view settings see page 71 9 Audio Sets output volume PC audio input timeout input camera microphone sensitivity and mute during pan tilt settings see page 75 Account 10 Administrator Sets authentication setting and administrator security user name and password see page 77 11 General User Sets general user security user name and password and general user s access level See page 81 Advanced 12 Image Display Sets resolution image quality and refresh interval of Single Camera and Multi Camera page time stamp setting and language see page 84 13 Multi Camera Sets the camera IP address or host name camera name on the Multi Camera page maximum 12 cameras See page 87 1 If you change Administrator General User or Multi Camera Setup page settings changes will not be applied to the video Motion JPEG viewers Restart the camera to make changes applied to all video viewers 14 15 16 17 Operating Instructions Buffer Transfer Sets image buffer or transfer by timer or alarm See page 91 or page 100 Operation Time Sets time period to display camera images See page 113 External Sets the digital output terminal of the External I O see Output
82. he repeater hub to prevent degradation in video display e Due to the network congestion or the number of accesses the refresh interval may slow down e When the refresh interval is slow restrict the bandwidth on the Network page see page 45 and page 50 The refresh interval may be improved e To reduce the data traffic the video can be automatically changed to refreshing still images on the General User page see page 81 e When viewing 4 cameras on the Multi Camera page you may need 3 to 4 Mbps bandwidth If the bandwidth is not enough the refresh interval may slow down When the image is not displayed on the Multi Camera page Confirm that the Internet IP address is specified for each camera and that each camera is connected to the Internet For Internet access local IP addresses 192 168 xxx xxx Cannot be used Confirm the settings on the Multi Camera Setup page see page 87 Confirm that the web browser is not accessing the proxy server see page 146 When setting Do not permit access from guest users on the Security Administrator page An authentication window is displayed in camera access Enter the administrator s or the general user s user name and password When you view the images on the Multi Camera page all authentication windows of the configured cameras are displayed Enter the administrator s or the general user s user name and password registered for each camera For assistance please call 1 800 272
83. he web browser You need to enter IPv6 URL registered in the domain name service We recommend Viewnetcam com service see page 29 of the Installation Troubleshooting as a domain name service Ask your ISP about other IPv6 domain name service What is IPv6 IPv6 is short for Internet Protocol Version 6 IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand IPv6 is expected to gradually replace IPv4 with the 2 coexisting for a number of years during a transition period Though most ISPs Internet Service Providers do not yet support IPv6 many local networks already use it When your ISP supports IPv6 your Panasonic Network Camera will be ready For more information you wish to visit http www ipv6 org For assistance please call 1 800 272 7033 15 Operating Instructions Setting up the IPv6 Router your PC and the Camera Setting up the IPv6 Router Set up the router as you subscribe to the IPv6 service If the access from WAN side is disabled on the router enable the TCP packets from WAN side in the packet filtering See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for information about the recommended routers Setting up your PC 1 Click Start All Programs gt Accessories _ gt Command Prompt e Command Prompt window is displayed 2 Enter ipv install e Succeeded is displayed Note
84. icking Cancel cancels your settings without saving changes For assistance please call 1 800 272 7033 71 Operating Instructions Semi eel Camera Name The camera name is displayed on the Single Camera page Enter ASCII characters see page 150 or characters in each language 1 15 characters for a 1 byte character and 1 7 characters for a 2 byte character But Space amp lt and gt are not available White Balance Select from the following options Auto default Automatic adjustment Fixed Indoor Electric bulb 2800 K Fixed Fluorescent White 3600 K White Fixed Fluorescent Daylight 4000 K Daylight Fixed Outdoor Solar light 6000 K Hold Setting Hold keeps the current white balance Note White balance is also saved in the home position alarm position and preset buttons Pan Range Select from the following options Minimum Current settings 60 60 Home Position Current settings 60 60 Maximum Current settings 60 60 The values must be selected as minimum s home position S maximum Note If you wrongly set the range your privacy may be seen Confirm the range after the setup Operating Instructions SE ee Tilt Range Select from the following options Minimum Current settings 45 20 Home Position Current settings 45 20 Maximum Current settings 45 20 The values must be selected as minimum lt home posit
85. ide the Ethernet LAN port verifies which camera you are setting up e See page 33 in the Installation Troubleshooting for the setup from the MAC address Automatic Setup Local or Internet Access or Manual Setup 1 Click Execute on the Camera List window shown on page 144 144 Operating Instructions 2 Click each button to execute the program Camera No 1 MAC Address 00 80 10 xi Automatic Setup Local Access Only EE Sets up the camera to view on the LAN Sets up the Internet access to Ooo camera Manually sets up the camera Disables IPsec If disabled the Sone eine button is displayed gray et L__Displays the Setup page see page 39 Automatic Setup Internet Access Notes e For the first time installation or after pressing the FACTORY DEFAULT RESET button you must select Automatic Setup Local Access Only To start the Manual Setup execute Automatic Setup Local Access Only first and then start the Setup Program to execute the Manual Setup e See Installation Troubleshooting for the local and Internet access setup Manual Setup window Set up each parameter seeing page 44 page 46 e If more than 20 minutes have passed since the camera was turned on the camera cannot be set up from the Setup Program If the camera cannot be set up restart the camera Port Number o Static IP Address 192 168 0 253 Subnet Mask 255 255 255 0 C DHCP Host
86. in and pin 1 or pin 2 is short circuited see page 129 4 Set the time and click Next gt Time ISun Mon Tue Wed Thu Fri Sat Active Time of Trigger dlalalas alal a 2 c fam 12 ziho Iminto PM 11 zn 59 Imin Always lt Back Next gt Cancel Note The timer works by an internal clock Set the date and time before using timer buffer transfer see page 68 e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes n o a e A day of the e Check the box to enable the day Clear the box to disable week it Active Time of Select the Always option when you do not specify the Trigger time period If you specify the time period select the time period option and set the time period For assistance please call 1 800 272 7033 101 Operating Instructions 5 Set the Lens Position When Triggered setting and click Next gt Lens Position When Triggered When triggered Do not move lt Back Next gt Gancel Note If you enable the Lens Position When Triggered setting buffer transfer starts after the camera turns to the alarm position e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Lens Position e Set Move to alarm position to move the lens to the alarm When Triggered position
87. in ID set it 0 63 characters e f your ISP requires a password set it O 63 characters Login Timing Select the login timing to an FTP server If you set One Time during 1 minute transfer the camera logs in to the server only once and can reduce the time to log in or log out Upload File Set the file name to save on an FTP server Enter 1 234 Name characters Entering creates directories for a file E g NetworkCamera image jpg Overwrite Selecting Overwrite File saves and overwrites the image on Setting the server Selecting Save as New File with Time Stamp saves the image attaching time stamps on the file name and the images are not overwritten Data e Select Passive Mode normally If FTP does not work select Transfer Active Mode and check the operation Method 1 But Space amp lt and gt are not available 2 But is not available Operating Instructions When you set E mail for Transfer Method Select E mail and click Next gt The following page is displayed E mail Transfer SMTP Server IP Address or Co Host Name POPS Server IP Address or rr Host Name Login ID Tr 0 to 63 Characters Password TS 0 to 63 Characters Reply E mail Address Destination ooo E mail Address 1 Destination rr E mail Address 2 Destination ooo E mail Address 3 Subject Co Up to 44 Characters Text 2 Up to 63 Characters lt Back Save Cancel
88. ing data selecting WEP is recommended WEP Selection Checked WEPkKey is used as a standard WEPKey Check the same number as the router WEPKeyi 4 e Select one from HEX 10 characters 64 bit HEX 26 characters 128 bit HEX 32 characters 152 bit ASCII 5 characters 64 bit ASCII 13 characters 128 bit or ASCII 16 characters 152 bit on the list e Selecting WEP at Cipher enables you to set WEPKey1 4 One or all of the four keys can be set Check the same key number as set to the wireless router and set the same key as at the wireless router lt Example gt HEX 10 characters 64 bit 012345abcd HEX 26 characters 128 bit 0123456789abcdef012 345abcd HEX 32 characters 152 bit 0123456789abcdef012 3456789abcdef ASCII 5 characters 64 bit 012yz ASCII 13 characters 128 bit 0123456uvwxyz ASCII 16 characters 152 bit 0123456789uvwxyz Notes Operating Instructions Some wireless devices do not support the WEP 152 bit The camera supports only the open system authentication If the wireless router or access point is set to shared key authentication set it to auto or open system 4 Click Save when finished New settings are saved When finished Success is displayed 5 Click Go to Wireless configuration page Notes The Wireless page is displayed Encryption is a help to avoid being read the data within wireless LAN by others Enter both the MAC addresses for the camera
89. ion S maximum Note If you wrongly set the range your privacy may be seen Check the range after the setup Return to e If the camera is not operated during the specified period Specified the camera turns to the specified position Position Note If you did not set any presets the camera cannot turn to the preset position Color Night In the color night view mode the camera image becomes View brighter in a low illuminance The camera image returns normal operation in a bright location If you enable the color night view mode refresh interval may slow down Note In the color night view mode the image may have white or colored circles around the object This is not a problem since it is a CCD sensor characteristic See page 74 for details about pan tilt range settings 2 These home position settings are displayed as you set on page 25 3 Click Save when finished e New settings are saved If the Pan Range or Tilt Range settings are changed the camera turns to the home position e When finished Success is displayed 4 Click Go to Camera page e The Camera page is displayed For assistance please call 1 800 272 7033 73 Operating Instructions Specifying Pan Tilt Range 1 Access the camera see page 13 and click Single at the top of the Top page 2 Open another web browser and display the Camera page see page 71 3 Align the Single Camera page and the Camera page side to side
90. ite see page 128 Information 3 2 1 Seeing Help page The Help page displays explanations for each feature about the following 1 to 6 items Clicking Help on the Support page displays the next page Index 1 Top 2 single Camera 3 Multi Camera 4 Buffered Image 5 Support 6 Login Operating Instructions 3 2 2 Seeing Wireless Help page The Wireless Help page displays explanations for each feature about Wireless Basic configuration Wireless Cipher configuration and Wireless Status Clicking Wireless Help on the Support page displays the next page Index 1 Wireless Basic configuration 2 Wireless Cipher configuration 3 Wireless Status Note Wireless Help is displayed only when logging in as an administrator 3 2 3 Seeing Product Information You can see product information on the Panasonic Network Camera support website Clicking Product Information on the Support page displays the URL click it Note If the camera is not connected to the Internet the website cannot be displayed For assistance please call 1 800 272 7033 127 Operating Instructions 3 2 4 Seeing Support Information You can see support information on the Panasonic Network Camera support website Clicking Support Information on the Support page displays the URL click it Note If the camera is not connected to the Internet the website cannot be displayed 128 Operating Instructions 3 3 External I
91. k mode Specifies either of Off D H Group 1 or D H Group 2 Cipher Algorithm Select from DES CBC 3DES CBC AES CBC 128 192 256 bits or NULL Multiple selections are available Message Digest HMAC MD5 96 HMAC SHA 1 96 Algorithm Lifetime Specifies by 28800 s Byte setting is not supported 1 The camera does not support aggressive mode e Set up the IPsec policy as the following Protocol Source Network Network address and subnet mask on the LAN side of the VPN router Source IP address A global address on the WAN side of the VPN router Destination Network A global address of the camera Destination IP address A global address of the camera 9 Access the camera see page 13 e f you can access the camera the IPsec setup is complete Notes e In IPsec communications IPsec is displayed on the Top page or the Single Camera page e f you cannot communicate using IPsec see 2 10 IPsec in the Troubleshooting section of the Installation Troubleshooting e See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam technic rtr_setup for the IPsec features Operating Instructions 2 Using Wireless LAN Wireless communication is possible by adjusting the settings of the wireless LAN to those for the wireless router Take a note of the settings and save them for reference For more information about wireless setting please refer to http panasonic co jp pc
92. le port number over the Internet e IP address If your ISP or network administrator specifies the IP e Subnet Mask address and subnet mask enter them in each data field Static Only If you use the camera on the LAN set the IP address in the same class as your PC see page 142 Set 4 digits O 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available 44 Operating Instructions ee ee Host Name If your ISP uses the DHCP function which automatically DHCP Only assigns the IP address to the camera enter the ISP assigned host name Host name may be used as an authentication Enter ASCII characters for the host name see page 150 But Space l amp lt and gt are not available Default Gateway If you have the assigned Default Gateway address by your Static DHCP Only ISP or network administrator enter it in this data field Set 4 digits O 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available DNS Server DNS server address is required in the following conditions Address e Transferring camera images by E mail or FTP Static DHCP Only e Setting cameras by their host names on the Multi Camera Setup page e Using the Viewnetcam com service If you have the assigned DNS server addresses by your ISP or network administrator enter them in this data field They usually have two addresses Set 4 digits O
93. les will be deleted Operating Instructions 2 20 Buffering or Transferring Images by Timer The Image Buffer Transfer page allows you to enable image buffer transfer by E mail or FTP Note If you are recording images to the SD memory card refresh interval slows down 1 Click Buffer Transfer on the Setup page 2 Click No to enable buffer transfer S aa Sona Tu Fa Sm Rae Tie og a ney No Transfer N Lier meir lalais lee oc fea lee Always Meier e alee mea p ep e ee ise oe Always Were ee aler Timer alala lalalzlz Always E E aler ma alsa alaziziz Always e S GFE ma 30 5 e xlalzlz Always No Transfer No Memory Overwrite 3 Check Enable Image Buffer Transfer select Timer for trigger and click Next gt Trigger Setting M Enable Image Buffer Transfer Trigger Timer 7 Delete Buffered Images Next gt Save Cancel Note If you click Save all buffered images on the SD memory card are deleted e Click Delete Buffered Images to delete this buffered images e Click Save to save the settings e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes For assistance please call 1 800 272 7033 91 Operating Instructions Enable Image Check the box to enable the buffer transfer Clear the box Buffer Transfer to disable it Trigger e Selecting Timer enables the camera to buffer transfer the image by timer e Selecting Alarm 1 or 2
94. level audio such as from a speaker be connected to this input terminal Doing so is likely to damage the camera Resister Capacito camera Audio Line External Microphone 3 Out Input Terminal For assistance please call 1 800 272 7033 31 Operating Instructions 1 4 Viewing Multi Camera page To view multiple cameras on the Multi Camera page you need to configure each camera on the Multi Camera Setup page see page 87 1 Access the camera see page 13 e The Top page is displayed 2 Click the Multi tab at the top of the page Buttered Image e Multi Camera page can display up to 12 camera images Capture Image Button see page 22 Switches cameras to display If you select All at the View Type video Motion JPEG or audio buttons cannot be displayed Selects 320 x 240 default or 160 x 120 pixels resolution Selects a refresh interval Motion 60 second interval name the Single Camera page is displayed on another window Audio Control Bar Talk button Listen button and Adjustment Bar see page 29 3 Close the web browser Notes e When selecting All at the View Type all images are displayed in 160 x 120 pixels resolution and the Audio Control Bar is not displayed 32 Operating Instructions e 640 x 480 pixels image cannot be displayed on the Multi Camera page e When viewing video Motion JPEG we recommend using an Ethernet switching hub instead of t
95. llowing file sizes These are examples for a JPEG file with a standard image quality File sizes may change depending on the image quality or how bright the object is 160 x 120 pixels About 5 KB 40 Kbit 320 x 240 pixels About 16 KB 128 Kbit 640 x 480 pixels About 33 KB 264 Kbit Connection Type Select Auto Negotiation normally For the wireless connection Auto Negotiation must be selected If you cannot access the camera see page 55 The Top page is not displayed in the Installation Troubleshooting This setting is valid in both IPv4 IPv6 Operating Instructions 2 4 What is IPsec IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet IPsec authenticates IP packets between participating IPsec devices Dee Readable Camera s IPsec Feature The camera can use IPsec in both IPv4 IPv6 The camera supports the following IPsec feature Supported Feature Pre shared Key Method Phase 1 mode Main mode Phase 2 mode Quick mode Cipher Algorithm DES CBC 3DES CBC AES CBC 128 192 256 bits Message Digest HMAC MD5 HMAC SHA 1 Algorithm ESP Encapsulating Security Payload Transport mode Tunnel mode Cipher Algorithm DES CBC 3DES CBC AES CBC 128 192 256 bits Message Digest HMAC MD5 96 HMAC SHA 1 96 Algorithm 1 The camera does not support aggressive mode 2 The camera does not support authentication header
96. n Each pan tilt arrow moves the lens Up Down Right or Left and the home position button moves it to the home position Pan Tilt Scan Pan Tilt Pan Tilt Range NY U Ay Z Pan 60 to 60 lt 0 Tilt 45 to 20 Note When the pan tilt reaches the end a shadow may be displayed partially This is not a problem Operating Instructions 1 2 4 Setting Home Position Alarm Position Preset Button Registering Home Position Alarm Position A home position or 2 alarm positions can be registered When restarted the camera takes a home position If the Lens Position When Triggered setting is set see page 102 the camera takes a alarm position after the External I O detects a signal See page 129 for the External I O 1 Click Program er e Program switches to Cancel Home Scan O Click Cancel to quit without saving Position changes 2 Pan and tilt the camera to a desired Pan Tilt 1 position 3 Click the home position button or the Program a TEE alarm position button 2 3 4 Click Save to register or click Back and Cancel to cancel SACATE e If Success is displayed click Alarm Aam Back Position tia For assistance please call 1 800 272 7033 25 Operating Instructions Registering a Preset Button 8 camera positions can be stored as presets By default the preset buttons 1 4 are registered 1 Upper Left 2 Upper Right
97. nabling auto Forwarding port forwarding allows you to access the camera from the Internet Note If the network setting is Automatic Setup enable Allow Access from the Internet on the Network page see page 44 Display Shortcut e Enabling it displays a shortcut to the camera in the My Icon in My Network Places folder Network Places Note If you use Windows XP or Windows Me this feature is available Enable UPnP Windows component before using this feature see page 149 3 Click Save when finished e New settings are saved e When finished Success is displayed 4 Click Go to UPnP page e The UPnP page is displayed For assistance please call 1 800 272 7033 Operating Instructions 65 Operating Instructions 2 9 Registering with the Viewnetcam com service Viewnetcam com is a free service dynamic DNS service that allows you to assign an easy to remember name to the camera similar to your favorite web site Viewnetcam com also allows you to easily access the camera even when your ISP changes the IP address Panasonic Communications recommends you to register with it for the Internet access to the camera See http www viewnetcam com for details about the Viewnetcam com service 1 Click Viewnetcam com on the Setup page 2 Check Enable Viewnetcam com configuration l Enable Personal Camera URL Your Account Link Save Cancel e Clicking Cancel cancels your setting
98. nce please call 1 800 272 7033 37 38 Operating Instructions e Ifthe image is not displayed properly try the following 2 URLs 1 http IP address or URL Port Number MobileH for HTML or XXXXX viewnetcam com 50000 MobileH 2 http IP address or URL Port Number MobileX for XHTML or XXXXX viewnetcam com 50000 MobileX e When pan tilt reaches the end the keypad number and character disappear E g The pan reaches the left end PLEOUGIDCR OE disappears oYU R e Some cell phones are not compatible with Panasonic Network Cameras Some phones may allow viewing only on port 80 and some may not support password authentication See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcan for a cell phone model list and the compatibility level which has been verified with the Panasonic Network Camera e Some cell phones display images not at the specified resolution but at a decreased size Operating Instructions 2 Various Camera Features 2 1 Using Camera Features 1 Access the camera see page 13 The Top page is displayed Notes When Permit access from guest users is set on the Security Administrator page click Login tab and log in as an administrator When users other than an administrator are accessing the camera the Setup and Maintenance tabs are not displayed If View Multi Camera page or View Buffered Image page is not permitted on the Gener
99. ng the sunshade press the FACTORY DEFAULT RESET button e The internal clock will not be reset but the time format will return to AM PM mode see page 68 Set it again e See page 133 page 140 for default settings e All buffered images on the internal memory are deleted when resetting the camera to factory default The buffered images on the SD memory card are not deleted e The reset operation takes about 1 minute Operating Instructions 3 6 Default Setting List Basic toms vetat Requrea notes Network Connection Mode Automatic Automatic Setup IPv4 Setup Static DHCP Allow Access from the No Internet Automatic Setup only Network Configuration Enable from Setup Program Static DHCP only Port No 20 21 25 and 110 Static DHCP only is not available IP address 192 168 0 When Static only 253 setting Static Subnet Mask 255 255 When 1 Static only 255 0 setting Static Host Name When 0 63 characters DHCP only setting 4 DHCP Not always required Default Gateway Blank When using Static DHCP only Gateway DNS Server 1 Blank When using DNS Server 2 DNS Static DHCP only Max Bandwidth Usage Unlimited 0 1 0 2 0 3 0 5 1 Mbps or Unlimited Connection Type Auto Negotiation For assistance please call 1 800 272 7033 133 134 Operating Instructions toms Tut Required notes Network Connection Mode Automatic Automatic Setup IPv6 Setup Static Allow Acce
100. ngle Camera Image Standard Quality regure Notes 320 x 240 or 640 x 480 Favor Clarity Standard or Favor Motion 160 x 120 or 320 x 240 Favor Clarity Multi Camera Image 320 x 240 Resolution Multi Camera Image Standard Quality Standard or Favor Motion Multi Camera Refresh Motion When 3 5 10 30 60 Interval reducing s or Motion traffic Time stamp setting Not used Not used AM PM format 24H Language English English Japanese French German Italian Spanish Simplified Chinese Russian format Banner Display Administrator Checked General User Checked Single Camera Motion 3 5 10 30 60 Refresh Interval s or Motion Operating Instructions Multi Multi Camera Blank Mun M fo Display Checked When setting Multi Camera IP Address or Host Blank When setting IP address 1 Name Multi Camera Host name 5 is 1 255 characters Port No Blank When setting 20 21 25 and Multi Camera 110 are not available Camera Name Blank When setting 1 15 characters Multi Camera 7 Transfer eT 160 x 120 320 x 240 640 x 480 Favor Clarity Standard Favor Motion Mobile Phone Required Active Time of Trigger Image Setting 320 x 240 Image Resolution Image Quality Image Buffer Every 1s Frequency buffer 1 image 1 image per hour 30 images per second Transfer Method No Transfer No Memory Overwrite Operation Operation Time Always Time External
101. nterval 3s er ee Limit time of Continuous Not per mitted E I Preset Control _ em I Click to Center Control F Pan Tilt Control l Brightness Control I Preset Control I External Output Control I Click to Center Control r Change Refresh Interval l Brightness Control I External Output Control T Change Resolution I Change Refresh Interval J Change Quality F Change Resolution F Change Quality J Capture Image Button I Listen I Capture Image Button F Listen l Talk I Talk F View Multi Camera page I View Multi Camera page M View Buffered Image page I View Buffered Image page Save Cancel Save Cancel e Clicking Cancel takes you back to the previous page without saving changes Setting Description User ID List Up to 50 general users can be registered The list is used to modify or delete general user settings User Name User Name 6 to 15 characters Enter the user name Password Password 6 to 15 characters Enter the password Note The password must be different from the user name Retype Password Reenter the password Enter ASCII characters see page 150 But Space 1 amp lt gt and are not available Operating Instructions ee Access Level Access level is set for each general user Check the feature to enable In the limit time of continuous motion JPEG set the time to change the video Motion JPEG to still images for each user Not permitted
102. ocal addresses i Cancel e If not checked click Cancel Proxy settings are not required For assistance please call 1 800 272 7033 147 Operating Instructions 5 Enter the camera IP address into the Do not use proxy server for addresses beginning with data field Example 192 168 0 253 Servers Type Proxy address to use Port SE rrp ek otek ote toro E Secure WEE k WEE i WEE k KEE FTP WEE 3 4K f 4K i 4K Gopher WEE WEE l E i 4 E E n g Socks JV Use the same proxy server for all protocols TIT Exceptions oa Do not use proxy server for addresses beginning with TED 168 0 253 Use semicolons to separate entries 6 Click OK Note When accessing the camera via a proxy server the Talk Button is displayed gray Talk feature cannot be used 148 Operating Instructions 3 10 2 Setting UPnP to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder Windows component should be added Enable UPnP Universal Plug and Play following the steps below Windows XP Start gt Settings Control Panel Programs gt Windows Components gt Select Network Service gt Properties Check Internet Gateway Device Discovery and Control Client gt Check UPnP or UPnP User Interface gt OK gt Next Complete Windows Me Start Settings gt Con
103. on optimizes for enhanced motion Mobile Phone is for a transfer to a cell phone Note 640 x 480 pixels cannot be set for a transfer to a cell phone 6 Set the image buffer frequencies and click Next gt Image Buffer Frequency Every 1 z buffer 1 gt Images lt Back Mext gt Cancel Note Due to the network environment object number of accesses enabling IPsec SD memory recording the camera may not record the numbers of images as you set In this case set the image buffer frequencies longer e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Setting Deception Image Buffer e Select the image buffer frequency to buffer or transfer the Frequency image 1 image per hour 30 images per second For assistance please call 1 800 272 7033 93 Operating Instructions 7 Select the transfer method and click Next gt Transfer Method No Transfer No Memory Overwrite C No Transfer Memory Overwrite CEE C E mail lt Back Next gt Cancel e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Note If you transfer image by E mail or FTP confirm that the default gateway and DNS server addresses are assigned correctly see page 42 and page 47 Setting _Deseripton
104. ormation MAC address is shown on the back of network camera If more than 20 minutes IPva information zH Displays Pv4 or have passed since the camera was turned on the camera cannot be set up z i from the Setup Program In this situation restart the camera Qe Pv6 l nform ati on In case you install two or more cameras please install the camera one by one Do not plug anew camera into your network before you finish the previous camera s installation completely In case IP addresses are overlapped please cl pull off the power plug once and plug itagain to get a different IP address 939 IPv6 Information E Easy Setup x No MAC Address IP68 Address 1 O0 80 tek oktoktok FEB O 0 0 0 t0tok tototok 00k took 80 Auto Local access Choose camera you want to set up by MAC address information MAC address is shown on the back of network camera If more than 20 minutes Pe Information z have passed since the camera was turned on the camera cannot be set up from the Setup Program In this situation restart the camera Execute In case you install two or more cameras please install the camera one by one Do not plug anew camera into your network before you finish the previous camera s installation completely In case IP addresses are overlapped please che pull off the power plug once and plug it again to get a different IP address Notes e If you try to find multiple cameras each MAC address bes
105. page 115 Indicator Sets indicator display see page 116 Control For assistance please call 1 800 272 7033 41 42 Operating Instructions 2 2 Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4 Automatic Setup automatically assigns an unused IP address to the camera and uses UPnP Universal Plug and Play to configure your router Static allows the user to use a specific IP address DHCP is offered for ISPs who require this option Click Network IPv4 on the Setup page Click a connection mode Connection Mode Connection Mode Current Setting Automatic Setup Normally sets Automatic Setup Static t __ Uses a static IP address OH F __ _ Uses ISP DHCP server function e Each page is displayed see page 42 page 43 3 Enter each parameter in the proper data field Automatic Setup The camera automatically obtains the network settings subnet mask default gateway and DNS server address utilizing a DHCP feature on the router The camera also automatically searches the unused IP address on your network If you select Yes at the Allow Access from the Internet the camera automatically enables port forwarding by using UPnP In this case the camera automatically searches the unused port number on your network in the order from 50000 to 50050 Allow Access from the Internet
106. password in your password list Cancel 3 Enter a valid user name and password according to the Login mode selected in step 2 and click OK e You can log in to the camera 80 Operating Instructions 2 15 Creating Modifying or Deleting General Users The General User page allows you to create modify or delete general users Up to 50 general users can be registered The access level is set for each general user If you set Permit access from guest users on the Security Administrator page the access level can be set for guest users Note For general users the Setup and Maintenance tabs are not displayed 1 Click General Users on the Setup page 2 Ifyou create a general user click Create e When setting Do not permit When setting Permit access access from guest users from guest users User ID List Max 50 Users Create Create esete omar e Modify Wodity elete Delete e If you change the settings of general users or guest users select their name and click Modify The modification page is displayed e Ifyou delete a general user select the name and click Delete The confirmation page is displayed User ID List Max 50 Users For assistance please call 1 800 272 7033 81 82 Operating Instructions 3 Set each parameter e Settings for a general user e Settings for guest users aa Sere rie ae a Continuous Not permitted jl 61015 Characters Refresh I
107. please call 1 800 272 7033 43 Operating Instructions Note When you do not know the camera IP address while setting Automatic Setup or DHCP Setup you can search it by using the Setup Program see page 143 E Allow Access from Allow Access from the Internet setting automatically the Internet configures the router s Port Forwarding setting some Automatic Setup routers call it Address Translation Static IP Only Masquerade Virtual Server or Port Mapping To enable Internet access to the camera check Yes In this case the camera automatically searches the unused port number on your network in the order from 50000 to 50050 To disable Internet access to the camera check No Network If you prohibit the Setup Program from changing the Configuration from network settings clear the check box Setup Program Static DHCP Only Port Number The port number is 80 by default When you use multiple Static DHCP Only cameras with a router on your network each camera must be assigned its own port number see page 32 1 10 Connecting the Camera to a Router Not Supporting UPnP IPv4 Only in the Installation Troubleshooting Do not set the following port numbers E g FTP 20 and 21 Telnet 23 SMTP 25 DNS 53 POPS 110 HTTPS 443 ICQ 4000 and IRC 6661 6667 Enter only the number 1 65535 Some ISPs do not allow you to use port 80 Ask your ISP or network administrator about the accessib
108. pport IPv6 before you can use this feature Click Network IPv6 on the Setup page N l Click a connection mode Connection Mode Connection Mode Current Setting Automatic Setup Normally sets Automatic Setup Static _ _ Uses a static IP address 3 Enter each parameter in the proper data field Automatic Setup The camera is automatically assigned an IPv6 prefix from the IPv6 router and produces the original IPv6 address from the IPv6 prefix If you select No at the Allow Access from the Internet the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera Allow Access from the Internet C Yes No DNS Server 1 DNS Server 2 Max Bandwidth Usage Unlimited i Connection Type Auto Negotiation x Save Cancel e Clicking Cancel takes you back to the previous page without saving changes For assistance please call 1 800 272 7033 Operating Instructions Ce H Static Setup You can assign a static IPv6 address to the camera If you select No at the Allow Access from the Internet the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera Allow Access from the Internet C Yes No Internet Connection Port No feo IP Address fo Default Gateway nn O NS DNS Server 1 FC O DNS Server 2 Unlimited z Cancel e Clicking Cancel takes you back to the previous page without saving
109. s If you set a short interval to transfer image to a cell phone many E mails may be sent to it leading to a large phone bill Therefore we recommend you to set a long interval 1 image per second frequency is recommended Alarm transfer stops its operations until the camera finishes all transfers For example if the camera transfers 3 images per minute and 6 images in total the alarm detection will be in the following operation 120 seconds ist 2nd 3rd 4th 5th 6th Undetectable Detectable Detectable _ _ An alarm signal is detected If you are buffering images on the internal memory the following operations also delete all buffered images Turning off the camera Saving the Date and Time page Restarting updating firmware or resetting the camera to factory default Operating Instructions 2 22 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E mail or FTP Pat Transport Mode E mail or FTP Server Encrypted Prepare the following requirements ltem Supported Feature E mail or FTP Operating IPsec supported Server System ISP Service Services for multiple static global addresses A global address must be set up to the server Camera ISP Service Services for multiple static global addresses A global address must be set up to the camera See page 54 and set up the E mail or FTP server For assistanc
110. s material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 Panasonic Communications Co Ltd All Rights Reserved Printed in Japan PSQX3508ZA KK1104JTO
111. s may prevent motion video from being displayed In this situation we suggest e Contact your network administrator e Try using regularly refreshed images Security Warning window on Microsoft Windows XP Service Pack 2 To view a video Motion JPEG or to use audio feature ActiveX Controls must be installed Follow the steps shown below to install ActiveX Controls 1 Click the warning displayed above the tabs and click Install Activex Control eee ing ActiveX control SysCamInst cab from Pan ications Co Ltd Click here to install Information Bar Help EP amp Sick her tn NetworkCamera Leones G Cick here to install the folowing ActiveX contro j m Panasonic Comi o SysCamlns cab fo Co Ltd 000 3 641601748 Brightness Em Output Please click here when gray color screen displayed In case of no audio please click here http panasonic co jp pcc products eninetwkcamfechnic sound index html a Running in IPv4 mode Refresh Interval m 2 Click Install Internet Explorer Security Warning Do you want to install this software Name SysCamlInst cab Publisher Panasonic Communications Co Ltd more options j Dont Install while Files From the Internet can be useful this File type can potentially harm your computer Only install software From publishers you trust What s the risk For assistance please call 1 800 272 7033 19 2
112. s sound card customer provided They will hear your response through the amplified speaker cCustomer provided connected to the camera For example the camera can be used in the following various locations e Inthe baby s room to hear if the baby is crying e At the front door to see and hear who is at the door e Inthe children s play room to see and hear if they are safe Note PLEASE NOTE that under certain circumstances audio video recording may be PROHIBITED by law This device should be used only in compliance with all applicable federal state and local statutes It is not possible to access the camera simultaneously by both wired and wireless connection 2 To connect in IPv6 subscribe to the ISP s IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service The camera does not work in IPv6 only network 8 Audio feature does not work on cell phones Talk button and Listen button cannot be used simultaneously In consequence of traffic and network environments the audio may be delayed or may break up Operating Instructions Better Image Quality The CCD sensor and the color night view mode provides better image quality and low light performance e The CCD sensor gives you clear image e You can monitor live video Motion JPEG that refreshes its image 30 frames per second e Color night view mode allows you to monitor the camera in low illuminance Various Camera Control Features The camera pans or tilts
113. s without saving changes Sees keep Enable e Check Enable to register with the Viewnetcam com service If you clear the box the Viewnetcam com service stops Personal e The camera s personal URL will be displayed after you Camera URL register with the Viewnetcam com service Your Account e The URL is displayed to register with the Viewnetcam com Link service Clicking Your Account Link item name displays the Viewnetcam com registration website 3 Click Save when finished e New settings are saved e When finished Success is displayed 4 Click Go to Viewnetcam com page e The Viewnetcam com page is displayed 5 Click Your Account Link e The Viewnetcam com registration website is displayed Operating Instructions Notes e When the Viewnetcam com registration website is not displayed confirm that the URL is displayed in the right column of the Your Account Link If the URL is not displayed follow the procedures below 1 Wait for a while and click Refresh on the web browser 2 Confirm that your network your PC and camera is connected to the Internet e Personal Camera URL is available after you registered with the Viewnetcam com service e f port forwarding is not enabled or your network is not connected to the Internet the Viewnetcam com service is not available 6 Register with the Viewnetcam com service following the website e The Viewnetcam com page is displayed 7 Access the
114. scription Operating Microsoft Windows XP Service Pack 1 or later System CPU e For viewing single camera Pentium III 800 MHz or greater is recommended e For viewing multiple cameras Pentium 4 1 8 GHz or greater is recommended TCP IP protocol HTTP TCP UDP IP DNS ICMPv 6 NDP 10 100 Mbps network card installed Internet Explorer 6 0 or later Not included on the Setup CD ROM Audio input output feature Microphone or speaker Note See Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for the latest information about web browser For assistance please call 1 800 272 7033 Operating Instructions IMPORTANT SAFETY INSTRUCTIONS When using this unit basic safety precautions should always be followed to reduce the risk of fire electric shock or personal injury 1 2 3 4 5 6 fa 10 11 12 13 14 15 Read and understand all instructions Keep these instructions Heed all warnings Follow all instructions After taking away the sand or the dust on the lens cover wipe the lens cover with a dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that produce heat Protect the AC adaptor cord and AC cord from being walked on or pinched particularly at plugs
115. see page 25 when the alarm signal is detected 6 Set the image settings and click Next gt Image Setting Image Resolution 320x240 Image Quality Standard lt Back Next gt Cancel e Clicking lt Back takes you back to the previous page e Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Setting Description Image e Select image resolution 640 x 480 320 x 240 default or Resolution 160 x 120 pixels to buffer or transfer Image Quality Select the image quality Favor Clarity optimizes for good quality Standard offers standard quality Favor Motion optimizes for enhanced motion Mobile Phone is for a transfer to a cell phone Note 640 x 480 pixels cannot be set for a transfer to a cell phone 102 Operating Instructions T Set the image buffer frequencies and click Next gt Image Buffer Frequency Enable Pre trigger Image Buffer Every i s x buffer 1 xl images Total fi images V Enable Post trigger Image Buffer Every 1s gt buffer 1 z images Total f1 x images lt Back Next gt Cancel Note Due to the network environment object number of accesses enabling IPsec SD memory recording the camera may not record the numbers of images as you set In this case set the image buffer frequencies longer For the SD memory recording 1 image per second setting is recommended e Clicking lt Back t
116. seseesenneeseees 13 1 1 ACCESSING the CAMELA cccccccseeeeceeeeeeseeeeeseeeeeeseeeeeseneeeeneeeeens 13 1 1 1 To Access the Camera in IPV6 ccccccsccccssseeeeesseeeeeeseeeeeeseeeeeesseneeeeeeas 15 1 2 Viewing Single Camera Page ccccsccccseseeesseeeeseeeeeseeeeeeeaeeeeens 17 1 2 1 Auto Centering the Image Click to Center ccccssseeeeeeeeeeeeeeeeeeeeens 21 1 2 2 Capturing a Still Image cee eeeccseseeeeceeeeeeeeeeeeeeeseeeeeeseeeeesseneeeseeas 22 1 2 3 Using Operation Bar cccccccccseeeecceeseeeeceeeeeeeeeeseeeeseseeeeseeeseesseeseessens 23 1 2 4 Setting Home Position Alarm Position Preset Button ccceeeeeeeee 25 1 3 Listening to Camera Audio Talking to the Camera 005 29 1 4 Viewing Multi Camera page cccccscseeesseeeeseeeeeeeeeeeeseneeeeseeeeens 32 1 5 Viewing Buffered Image Page ccccecccsseeesseeeeseeeeseeeeseeeeneeeens 34 1 5 1 Deleting Buffered Images cccccccsssseeeceeeeeeeceeseeeceeaeseeeseeeesseeseeesees 36 1 6 Viewing Still Images on Your Cell Phone cccceseeeeeeeeeeeees 37 2 Various Camera Features cccccsccssssessesseseeseeseesens 39 2 1 Using Camera Features cccccsseccccseseeeeeseeeseeeeeseeeeeseeeeeeseeeeess 39 2 2 Connecting the Camera to Your IPv4 Network 0 cccseeeeees 42 2 3 Connecting the Camera to Your IPv6 Network ccceeeee 47 24 VINA 16
117. ss from the No Internet Automatic Setup only Port No 20 21 25and 110 Static only is not available IP address Blank When 4 Static only setting Static Default Gateway Static Blank When using only Gateway DNS Server 1 Blank ith using DNS Server 2 Max Bandwidth Usage Unlimited 0 1 0 2 0 3 0 5 1 Mbps or Unlimited Connection Type Auto Negotiation Encoding strength Standard a AES 3DES DES NULL Operating Instructions Up to 32 characters signs or numbers Wireless Communication mode IEEE 802 11b g SSID BBHCMA KKXX P Encryption WEP No encryption Authentication Open System po WEPKey 1 4 ASCII 13 Characters 128 bit UPnP Auto Port Forwarding Display Shortcut Icon in Enable My Network Places Viewnet Enable No check cam com Date and Time Setting AM PM Time Automatic Time No check When using Adjustment NTP Adjust Clock for No check Daylight Saving Time Start Day Apr First Sunday 2 AM End Day Oct Last Sunday 2 AM For assistance please call 1 800 272 7033 135 Operating Instructions tems oetan Reaues Camera Camera Name Network Required 1 15 Camera 6 White Balance Auto Fixed Indoor Fixed Fluorescent White Fixed Pan Range Minimum 60 degrees Fluorescent Daylight Fixed Outdoor Hold 60 60 degrees Home Position O degrees 60 60 degrees Maximum 60 degrees 60 60 degrees Tilt Range Minimum
118. t from a compatible cell phone Enter http IP address or URL Port Number Mobile on a cell phone and press OK e When the port number is set to 80 default it is not required E g http 202 208 167 XXX 50000 Mobile or XXXXX viewnetcam com 50000 Mobile e The camera must be allowed the Internet access for cell phone access e When an authentication window is displayed enter the administrator s or the general user s user name and password e A still image is displayed Video Motion JPEG cannot be displayed Pressing 2 4 6 or 8 on the cell phones allows you to pan or tilt the camera in four directions Left Up Down or Right kE T A Pressing 5 will refresh the image 43 LSID IR 160 x 120 resolution is displayed at the first dat evn ae ee access Pressing 0 switches the resolution to 320 Resolution x 240 Home Position t Executing Home Position moves the lens to the home position Pressing 1 3 7 or 9 on the keypad allows you to use the first four registered preset buttons CY UpperLett 3 UpperRight CY LowerLett 97 LowerRight Preseti _PresetG Registered presets 5 8 are available by Preset activating the link on the cell phone page Preset Notes e Audio feature does not work on cell phones e Ifthe features are not permitted on the General User page the buttons related with the features are not displayed see page 81 For assista
119. ted on the General User page see page 81 Click to Center does not work For assistance please call 1 800 272 7033 21 22 Operating Instructions 1 2 2 Capturing a Still Image A still image can be saved on your PC 1 Operate pan tilt and select a resolution to display an image 2 Click the capture image button Capture Image Button p NetworkCamera e The camera image opens in another window 3 Right click the image and select Save Picture As Show Picture R Save Picture As Se E mail Picture Print Picture K gt Say Go to My Pictures Set as Background Set as Desktop Item Cut Copy Copy Shortcut Add to Favorites Please click here when gray cc Properties e Save as dialog box is displayed 4 Specify the location and click Save e Camera image is saved at that location 5 Click Close Operating Instructions 1 2 3 Using Operation Bar Left End Pan f Tit J O A L Brightness ETEA Preset Been Output short Refresh Interval Resolution Image uality 320x240 Favor Clarity Standard End Display and Preset Display Pan Tilt Scan Pan Tilt Home Position Preset Button it Position l L Brightness Output Control Refresh Interval Resolution Image Quality When the pan tilt has reached the end Left End Right
120. trol Panel Application gt Windows File tab gt Select Communication gt Detail Check UPnP gt OK gt OK gt Restart gt Complete Note This feature is available only when Windows XP or Windows Me is being used 3 10 3 Setting the Internet Temporary File Setting on Web Browser The old image may be displayed In this case set the web browser following the steps below Tools gt Internet Options gt General tab gt Settings in the Temporary Internet files Check Every visit to the page in the Check for newer versions of stored pages gt OK OK gt Complete For assistance please call 1 800 272 7033 149 Operating Instructions 3 11 ASCII Character Table OONDUIBRWN O gt IN lt XKS lt CHMDOND tw oN K SEK CH HAQT A B C D E F G H J K L M N O O gt 3 x DTeQsaOMDAdDTDH 150 Operating Instructions 3 12 File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number of buffered images Note The following file sizes were shown at the largest value Resolution Capture Favor Standard Favor Mobile Clarity Motion Phone neers About About About File Size About 60 KB 640 x 480 Frese favour coxe E ee ES pixels Buffered About About 60 About Images 40 100 About About About About 320 x 240 Fie Siz avou SOS 25KB 16KB
121. ur ISP requires a login ID set it 0 63 characters e f your ISP requires a password set it O 63 characters Login Timing Select the login timing to an FTP server If you set One Time during 1 minute transfer the camera logs in to the server only once and can reduce the time to log in or log out Upload File Set the file name to save on an FTP server Enter 1 234 Name characters Entering creates directories for a file E g NetworkCamera image jpg Overwrite Selecting Overwrite File saves and overwrites the image on Setting the server Selecting Save as New File with Time Stamp saves the image attaching time stamps on the file name and the images are not overwritten Data e Select Passive Mode normally If FTP does not work select Transfer Active Mode and check the operation Method 1 But Space amp lt and gt are not available 2 But is not available 106 Operating Instructions When you set E mail for Transfer Method Select E mail and click Next gt The following page is displayed E mail Transfer SMTP Server IP Address or oo Host Name POP3 Server IP Address or Cr Host Name Login ID Ts 0 to 63 Characters Password Tr 0 to 63 Characters Reply E mail Address Destination E E mail Address 1 Destination Moo E mail Address 2 Destination rr E mail Address 3 Subject Cr Up to 44 Characters Text a Up to 63 Characters zi
122. ylight saving time the internal clock is turned Daylight Saving forward an hour The clock will shift one hour forward at the Time set time on the Start Day and move back one hour at the set time on the End Day Check the box to enable it Note An s is put between date and time of time stamp when enabling this feature The time stamp will be attached to the transferred images by the Image Transfer feature 3 Click Save when finished e New settings are saved e When finished Success is displayed 4 Click Go to Date and Time page e The Date and Time page is displayed For assistance please call 1 800 272 7033 69 70 Operating Instructions Note Date and time settings become incorrect depending on the length of power on time or the internal temperature Using the Automatic Time Adjustment is recommended Operating Instructions 2 11 Changing Camera Settings The Camera page allows you to set the camera name white balance pan tilt range return to specified position and color night view settings 1 Click Camera on the Setup page 2 Set each parameter Camera Name Camera Name NetworkCamera White Balance Vvhite Balance Auto Pan Range Minimum Maximum 60 po x 60 gt degrees degrees degrees Minimum Maximum 45 7 poo x 20 degrees degrees degrees Return to Specified Position Time Do not move x Specified Position Home Position C Enable Disable Cancel e Cl
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