User Manual
Contents
1. Picture Perfect 4 0 Guard Tours le ar NA leasa P U 3 C Wi r a ll Wl o ni u 8 Copyright Disclaimer Trademarks and patents Intended use Copyright 2006 GE Security Inc All rights reserved This document may not be copied or otherwise reproduced in whole or in part except as specifically permitted under US and international copyright law without the prior written consent from GE Document number 460203007A March 2006 THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE GE ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES LOSSES OR RISKS PERSONAL OR OTHERWISE INCURRED AS A CONSEQUENCE DIRECTLY OR INDIRECTLY OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT FOR THE LATEST DOCUMENTATION CONTACT YOUR LOCAL SUPPLIER OR VISIT US ONLINE AT WWW GESECURITY COM This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental GE and the GE monogram are registered trademarks of General Electric Picture_Perfect product and logo are trademarks of GE Security Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Use t2. LD Tour Nightly Tour suspended Resume Tour A tour that has been suspended indefinitely can be restarted only by using the Resume option on the Tour Functions screen and only tours with a suspended status can be resumed When a tour is resumed its status is changed to Resumed in the Tour Definition screen Figure 20 shows a sample screen of a tour that has been resumed Figure 20 Resume Tour Functions form Tours Tour Definitions Exception Codes Point Definitions Tour Functions ele Start Stop Suspend Resume Tours NIGHTLY TOUR GLOBAL e Exception Codes EXCEPTION CODE 2 GLOBAL e To resume a tour you must provide the following information 1 Click the Tours drop down list to display all suspended tours Select the tour that you want to resume 2 Optional If you want to specify a reason for resuming this tour click the Exception Codes drop down list to display all exception code descriptions Select an Exception Code that describes why this tour is to be resumed 3 Press Execute to resume the tour A message as shown in Figure 2 is displayed to indicate that the selected tour has been resumed 28 Picture Perfect Guard Tours User Manual Figure 21 Resumed Tour message Information YD Tour Nightly Tour resumed OK Monitoring Tour Progress Tour progress can be monitored by an operator using the Picture Perfect Tour Monitor and
3. Checking for existing chunks in dev rdsk cOb0t d0se Database Partition sizes on network host fr2 Database Partition Size 65 Megabytes Database Partition Used 0 Megabytes Database Partition Free 65 Megabytes Creating tourdbs with size 20480 Kilobytes Updating Database dictionary for Tour History on network host fr2 Creating Tour History tables on network host fr2 tour history table created tour histape table created Loading table descriptions Loaded 103 tables from dictionary TABLE SUMMARY FOR tour PACKAGE Total tables created ES 8 Picture Perfect Guard Tours User Manual Total table errors 0 Total table already exists 0 Total transactions 2 Updating System Config with Tour History size on network host fr2 Adding Tour History Refresher to the database on network host fr2 Adding History Tour reports on network host fr2 Updating database statistics on network host fr2 please wait statistics updated The Guard Tours package has been successfully installed If you are installing on additional subhosts the host files will be detected and a message similar to the following will display The Guard Tours Package is already installed on the network host fr2 Adding Tour History Refresher to the database on network host fr2 The Guard Tours installation has completed successfully Chapter 2 Tour setup and configuration In order to start a tour it must first be defined in the system
4. Tour Functions on page 24 Exception Codes explain the guard s actions during a tour run and the system operator s actions at the terminal so that a security supervisor can review and analyze the tour history See Figure 11 for a sample of a tour Exception Code definition Figure 11 Exception Codes form Tour Definitions Exception Codes Point Definitions Tour Functions I lescripti ion TRUCOS a a gl bg E X 2 4 x ass form ExceptionCodes Description AREA UNDER CONSTRUCTION Facility E 22 Picture Perfect Guard Tours User Manual Chapter 3 Guard Tours operations This chapter describes the different functions and activities involved in Guard Tours operations In this chapter lout PUACHONS Ae osse Ur UR Gk pakke 4S EN QU Ad AE 24 Monitoring Tour PrIORMESS ee as ee y teo irei mm 28 Guard Tours Reporig le ies dae Rhee bal Sedans eae dae UR RR Rus 31 24 Picture Perfect Guard Tours User Manual Tour Functions Start Tour Guard tours are started by opening the Tour Functions form Figure 12 and clicking Execute After a tour is started its status is changed to Active on the Tour Definition screen Figure 12 Start Tour form Tours Tour Definitions Exception Codes Point Definitions Tour Functions ale Start Stop Suspend Resume Tours e X T
5. 31 ure 32 ure 33 Facility Permissions Profile TOFTII aoc e ene este GE 10 Permissions form 11 Tours User Interface 11 Personnel Form Badge Manager 12 Parameters Form als INPAS FONA EE 14 Operators fonenn Serre EAEE AEAN AAN a 15 WPI ATLAS el EE 16 TOU DENUN OTI ccc ocn eten aen basement Ae 17 POMEL EL dite uen 19 Exception Codes e ittis a espe eee de dee eee eee e rud 21 Stellt DI AON ec tete et einn a bebe idi RER te n Hmm IET REC EIU 24 Start ROU TIM SS SOG Cs ee E 24 Klee lee 25 Sample Error mess E 25 Tour Functions formi Stopien iniinis i ieni eirias riain 25 StoP TOH M ESS Errore ea S E E O CULO DC ETE 26 Tot Functions Form Suspend Bhimii mmmmmmmmmm wewewevwevwvwvvvwvvvvwwwwvwvvvvvvv 26 Suspended Tour MESS GS E 27 Resume Tour Functions form EE 27 R s m d TOUN D IERE 28 TOUP le ve 28 Tour Monitor Giele telen ee E ER Tour Monitor Tour Point Hit MESSAGES cceessssssssssssccsssssseesesseccesssnnssessecessssnnseeeseseesssnssessesssnmusseseseessssnneeeseseessnneeseseeeseed 30 Alarmi Monitor Sample AG AISLES cree cct tete ite eg 30 SOL TOUR POINT el 31 Tour Query FIISEOV FORI ac reete A dia dt peat e ettet REA 32 Gudrd Tours Back p form denen 34 Insert Diskette or TOO ctae ro deese AE 35 Select DISK FIE c a a Ea 35 Successful BCG UP EE 36 Guard Tours Backup Events Tomm 37 Guard TOUS ee
6. All of the tour points must be identified and assigned to a specific tour This section deals with tour setup and configuration In this chapter CONN OUTING Pende EE AEN ENEE a Maroulis Rad aie 10 Dude SEDI e de EE eine ee Bee SOT Wear NEE 12 Parametrs Sup hm CAREER eet Ri EE 13 PROUD OG DM EN EA SEN dE tha eae ERG qa ORA CR HER Gee 14 Operators Setup for Guard Tour Notic 0 00 15 EE 16 Tour Dejimition BOD o g r he ebb eed aes a EE EE Ro 17 Point Def nion Setin eein etaa este ore a Ben Sowa egt S RH tas 19 Exception Codes Setup ea cea i eee de edad beanies ERR S e 21 10 Picture Perfect Guard Tours User Manual Configuring Picture Perfect Prior to running the Guard Tours package the page and control level permissions of the Permissions record must be updated to include Guard Tours To update permissions 1 Log into Picture Perfectas install 2 From the primary navigation Control menu select Operators then click the Facility Permissions Profile tab 3 Click Find to locate the appropriate Facility Permissions Profile record for example All Facility Permissions Figure 1 Facility Permissions Profile form K Operators Modes Routings Backup Restore Operators Permission Groups Permissions System Permissions Profiles Facility Permissions Profiles Form Profiles Description o Ca Fa om S Al Faciity Permissi Gl KA AE E X o 4 xX sz amp Insert Facility Permi GU
7. Digital Input 0122005 17 34 09 INACTIVE TOUR 01 1 16 DI N A NA N A N A GLOBAL Tour Automatically Ended 01 2 2005 17 34 08 Nightly Tour N A N A N A N A N A GLOBAL Tour Digital Input 01 2 2005 17 34 08 Nightly Tour 01 1 16 DI N A N A N A N A GLOBAL Tour Digital Input 01 2 2005 173309 Nightly Tour 01 1 16 DI N A N A N A N A GLOBAL Tour Badge Input 01 2 2005 173207 Nightly Tour 01 1 00 READER AREA PK Kesian 123456 N A GLOBAL Tour Badge Input 01722005 173116 Nightly Tour 01 1 00 READER AREA PK Kesian 123456 N A GLOBAL Tour Started 01 12 2005 17 31 01 Nightly Tour NA NA Kesian NA NA GLOBAL Tour Badge Input 01 12 2005 173026 INACTIVE TOUR 01 1 00 READER AREA PK Kesian 123456 NIA GLOBAL Note Ifa point is hit on an inactive tour the tour description field states Inactive Tour in the logging message and a tour alert is generated Alarm Monitor All guard tour alerts are treated as Picture Perfect alarms that can be routed to the Picture Perfect Alarm Monitor Each alarm message shows the type of alert generated and its location In most cases the Location field shows the tour point where the alert occurred However for Random tours Late Alerts will display a tour description in the Location field Use the responses and messages configured forthe base Picture Perfect system to respond to alarm alerts See Figure 25 for sample alarm alerts Note Tour alarm messages are generated using the facility of the Tour Definition The facility
8. amp Update Facility Per GU amp View Facility Permi GU amp No Facility Permissi GU Facility Permissions Page Level Permissions Hame Mone View Update Insert Delete Route Points 9 oO O O IO a Routings OO System Parameters Oo o o C o 2 O Tour Definitions o KE Tour Exceptions O g D e Time Zones Tour Monitor 5 o Tour Functions o D o o S o o Tour Points Control Level Permissions View Update Description CH Early Alarm Facility Hit Twice Alarm Inactive Alarm Late Alarm Maximum Time Exceeded Alarm Maximum Tour Time Ou of Sequence Alarm 4 Under Page Level Permissions set the following permissions to Delete e Tour Definitions e Tour Exceptions e Tour Functions e Tour Monitor e Tour Points 5 Foreach of these pages Tour Definitions Tour Exceptions Tour Functions Tour Monitor and Tour Points set the Control Level Permissions to Update Note You may set up different operator access levels on these screens since they each perform a different function The first three screens Tour Definition Exception Codes and Point Definition are used to initially define and set up a tour Consequently a System Administrator should be permitted to perform these operations The fourth screen Tour Functions allows the operator to Start Stop Suspend or Resum
9. in equipment damage or serious personal injury viii Picture Perfect Guard Tours User Manual Chapter 1 Installation This chapter covers the background information needed to successfully install your Picture Perfect Guard Tours package In this chapter RER 2 Installation OVEIVIEW EEN 2 3 Installing Guard TOWS seaca dia 9 sire bi kee as tee OUR che Reg ea Picture Perfect Guard Tours User Manual Introduction A guard tour is an inspection of your facility made by a security officer at specified intervals The officer stops at pre determined tour points along the way where he swipes a tour badge in a reader or turns a key in a key station so the system can track his progress Each time the officer reads a badge or turns his key in the station a tour point is hit A facility uses Guard Tours to monitor the progress of a security officer as they tour the facility premises and to obtain hardcopy reports that show a tour history The Guard Tours package supports random and sequential tours Readers as well as Digital Inputs DIs can be used for tour points It is recommended however that the last point should be defined as a reader on a tour where both readers and DI inputs are used A tour can only be started by a system operator using the Tour Functions user interface UI A tour can end automatically when the security officer hits all the points assigned to the tour or at the expiration of the time assigned for
10. ll Query Date and Time Range Daily Continuous Date From Context Operator X Last Hame Running a Tour Report To run a Tour History report 1 2 From the Reports menu select the Reports menu item then click the Reports tab From the Select a Report Category list pane select the category for the type of report you are running for example History Reports then click Tour History The Select a Report list pane displays all existing reports To open an existing report select it from the Select a Report list pane then from the toolbar click Run x If you are running a History report the Query Parameters window displays where you can enter the desired criteria for your report Enter the criteria and click Submit From the View Results tab click Print amp to display the Print Preview page From this window you may Save to pdf or Print to your local printer Click Save This icon will not be available if all required information is not entered or if you do not have the required permissions for the form Chapter 4 Administrative functions This chapter describes administrative tasks normally performed by the system administrator In this chapter Guard Tours Tobles Backup sas ga de SO ENER Se eee Ee AL 34 Guard Tours Schedule BACKED s sg eee ECR Re Sond a RR ke Brann 37 Guard Tours History Archive
11. n rre sed dade a RU ER US ERU RR UR 21 Guard TOUS operatios vss s oh Eo do dE SL Sa n s E ERI ER reese 23 TOU FUNCIONS PPP E Ae SEN Sg eet Weg ee e E Ae Eeer Eed EE EE 24 SLOPE TOUR ii nbd sedtdt tow dd e bbc scot E a aa Setting EES de mm 24 SLOP TOU EE 25 Suspend Le 26 EH Eeer EE 27 Monitoring Tour Progress sce er er e e Y OP ee vba er bI gea e chow ieee EE 28 NOUN MON MOR peer pM 28 Anleger Cc 30 GUGFd TOURS Reports rope ge SES da EEN S Ue een K li sje Ex y esp e eus renis I Os AR aes 31 Picture Perfect SOL Repos eren Neon x iba ime be as a adonde d ren ES See 31 Tour HIISIOP ReDOFLS EE 31 RUAMING 2A Tour REDON EE 32 Administrative functions EE 33 Guard Tours Tables Backup an cece nene e a a a a n enn 34 Guard Tours Schedule Backup 37 Guard Tours History Archive 38 iv Picture Perfect Guard Tours User Manual Chapter 5 Troubleshooting and support Contacting technical support sssri EERSTEN ERR EH RR EE RONDE XR REENEN EEN UR 40 Online e Bieles lee EE A0 Figures Figure 1 Fig ure 2 Figure 3 Figure 4 Fig ure 5 Figure 6 Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig ure 7 ure 8 ure 9 ure 10 Figure 11 ure 12 ure 13 ure 14 ure 15 ure 16 ure 17 ure 18 ure 19 ure 20 ure 21 ure 22 ure 23 ure 24 ure 25 ure 26 ure 27 ure 28 ure 29 ure 30 ure
12. not necessary to assign categories since a tour type badge cannot unlock a door 3 On the Options tab select the Tour Badge option 4 Save the Personnel record Repeat these steps for all the tour type badges in your system See Figure 4 for an example of a Personnel screen Figure A Personnel Form Badge Manager People Badges Places Personne Personnel Type Departments LastName Fi Vince Carcill IP D Results 1 records a amp JIE x 4 x sz Q Personal Address Properties CategoryManager Badge Manager User Fields Notes Assigned Badges Available Badges Description BID Status Description BID Status H vince test 15417 Active Gl vince test 44444 Lost GLOB el med zi e D La 8 JL x JL Badges Dates Options Notes E Temporary Usage Count E Limited Usage Count M Tour Badge Chapter 2 13 Tour setup and configuration Parameters Setup Tour History Size is determined at software installation This size indicates the number of tour history records that will be inserted into the Tour History table before an archive is required To view this setting from the primary navigation Setup menu select System Parameters then click the History tab Note This number must be consistent with the size selected at the tim
13. 33 Guard Tours Archive form Q9 Backup Restore Operators Modes Routings Backup Restore Backup Events Backup Archive Restore ER Archive Include history data for Save to Badge Force Rollover O Diskette j Alarm T Force Rollover Tape T Operator O Force Rollover 9 DiskFie Destination Fie __ Browse vj Tour I Force Rollover Event _ Force Rollover vi Generate Verification Report NOTE If your backup file is expected to exceed 2 GB the location where the file is to be stored MUST BE defined as a Large File System to ensure that the backup file will be complete The Force Rollover feature is activated when at least one prior archive has been done If you choose the Force Rollover feature current history data will be archived even though the tour history capacity has not yet been reached Chapter 5 Troubleshooting and support This section provides information to help you diagnose and solve various problems that may arise while configuring or using your GE product and offers technical support contacts in case you need assistance In this chapter Contacting echnical Support ci ed eise Re b lara Un i 40 40 Picture Perfect Guard Tours User Manual Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If y
14. Alarm Monitor Tour transactions such as tour Start Stop Suspend Resume and tour point hits can be displayed on the Tour Monitor Tour alerts that are processed as alarms are displayed on the Alarm Monitor Tour Monitor From the primary navigation Monitors menu select Tour Monitor See Figure 22 Note Tour activity messages are generated using the facility of the Tour Definition The facility acts as a filter for these messages to the Tour Monitor and as a result the operator will only see the messages and alarms for the facilities to which he has access For more information on Facilities see the Picture Perfect 4 0 User Manual Figure 22 Tour Monitor i amp Tour Monitor Alarm Monitor Badge Monitor Input Monitor Operator Monitor Status Monitor User Monitor Performance Monitor Log Monitor Tour Monitor Tour Monitor ll qms OS o Activity Type Status Device Date Device Time Tour Description Point Description Area Description Employee Employeeld Suspend Time Facility N A 01 11 2005 18 04 09 Nightly Tour N A N A NA NA N A GLOBAL N A 01 11 2005 18 03 28 Nightly Tour N A N A NA NA N A GLOBAL Tour Suspended N A 01 11 2005 18 02 35 Nightly Tour N A N A N A N A 2 GLOBAL Tour Started N A 01 11 2005 18 01 40 Nightly Tour N A N A Kesian 12345 N A GLOBAL Tour Functions Messages Tour function messages indicate if a tour was started stopped suspended or res
15. Point SQL report form Figure 26 SQL Tour Point Report Reports Report Events Reports Import Archived Data Select a Report Category B Uncategorized Reports HOiwmxv 80 D Detaut Reports SQL QueryParameters View Results Header Footer E History Reports SQL Keywords and Operators Table Names Di Alarm History SELECT alarm IN Badge History SELECT FROM amp alarm_color 3 Operator History FROM slarm event DN Tour History WHERE alarm history ers SQL Variables alarm instruct pm Column Hames Stextllabel Stacilty set Rename Category New Ssingle choicellabellguery Zong Smuttiple_choicellabellquery Shost date E 3 ei Enter SOL Statement SELECT tour definition description 1 20 TOUR DESC poirt type pointtype 1 10 POINT TYPE inputs description 1 1 SJINPUT_PT_DESC reader description 1 15 READER PT DESC tour_point sequence_no tour_point early_time EARLY tour point late time LATE point state pointstate 1 10 STATE point status pointstatus 1 12 STATUS FROM tour point tour definition point type OUTER inputs OUTER reader point state point status WHERE tour point tour number tour definition id AND tour point point type point type id AND tour point input id inputs id AND tour point reader id reader id AND tour point point state point state id lano tour point point status point status id ORDE
16. R BY 1 5 Select a Report Tour Point Report Preset Tour Point Variable Report Preset Tour Definition Report Preset mum Tour History Reports The Tour History reports provide a historical account of the progress of a tour The report has its own query window where you can select the type of information you want from the Tour History table The rules for selection in the query window follow the existing Picture Perfect History Report guidelines Two reports are provided with the package Tour History Report and Tour History Archive Report See Figure 27 for a Tour History Query form 32 Picture Perfect Guard Tours User Manual Figure 27 Tour Query History form Reports Import Archived Data Select a Report Category LY urestegorizea Reports E 4 Esl x 4 n o i TN Detaut Reports SOL QueryParameters View Results Header Footer History Reports Alarm History Column Manager d Badge History Displayed Columns 31 Available Columns D Operator History Tour Definition Unique ID Tour History Tour Action T Last Name Point Action gt Comment Point Type UTC Date Host Date f UTC Time Host Time Device Date Device Time Operator Date New Au Category c Select a Report Tour History Report Will Query Tour History Archive Report V
17. UU Tun E 38 vi Picture Perfect Guard Tours User Manual vii Preface This manual describes the optional Picture Perfect Guard Tours package which requires that the base Picture Perfect system be previously installed and operational Read these instructions and all ancillary documentation entirely before installing or operating this product The most current versions of this and related documentation may be found on our website Refer to Online publication library on page 40 for instructions on accessing our online publication library Note A qualified service person complying with all applicable codes should perform all required hardware installation Conventions used in this document The following conventions are used in this document Bold Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences Safety terms and symbols These terms may appear in this manual A CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property A WARNING Warnings identify conditions or practices that could result
18. acts as a filter for these messages to the Alarm Monitor and as a result the operator will only see the messages and alarms for the facilities to which he has access For more information on Facilities see the Picture Perfect 4 0 User Manual Figure 25 Alarm Monitor Sample Alarm Alerts 24 Alarm Monitor Alarm Monitor Badge Monitor Input Monitor Operator Monitor Status Monitor User Monitor Performance Monitor Log Monitor Alarm Monitor H H m x amp oo New Alarms 5 a B a o Total Alarms 5 Display is now active Highest Priority 1 Priorit TOUR EARLY ALARM 01 1 00 READER 01 13 2005 11 42 03 GLOBAL TOUR LATE ALARM 01 1 00 READER 01 13 2005 11 43 45 GLOBAL TOUR OUT OF SEQUENCE ALARM 01 13 2005 11 44 50 GLOBAL TOUR MAX TIME EXCEEDED ALARM NIGHTLY TOUR 01 13 2005 11 46 46 GLOBAL Chapter 3 31 Guard Tours operations Guard Tours Reports The Guard Tours package is installed with sample reports You can customize your reports to suit your facility s needs Picture Perfect SQL Reports The PPSQL reports deal with the configuration of the Guard Tours package The pre defined reports included with the package are Tour Definition Tour Point and Tour Point Variable These reports provide information about the tour and points setup If you prefer you can customize the PPSQL reports by setting up only the information appropriate for your location to appear in the report See Figure 26 for a Tour
19. ages Setup Window ETET a A x a x OG Tour Definition Tour Status Description i Maximum Tour Time min Out of Sequence Alarm H t Twice Alarm nj Results i O records A Clear is now complete 11 12 Picture Perfect Guard Tours User Manual Badge Setup A guard tour can only be started by a tour type badge that has been defined on the Badges screen as tour type in the selection list for the Start option in the Tour Functions screen If your facility uses readers as tour points the badge that starts a tour must be used to generate a point hit at the reader It should be noted that a tour type badge does not unlock a door when it is presented to a reader It simply generates a guard tour type transaction which is processed by the system A tour type badge can only be used badge reader and the reader does not require additional setup for use with a Tour type badges are displayed in a normal non keypad single tour type badge To set up a tour type badge 1 From the primary navigation Access menu select People then the Personnel tab 2 Click the Badge Manager tab and enter the necessary badge information for a guard tour type badge It is
20. are available Picture Perfect Base package Prod Name and Descriptions 0 base 1 EIF 2 graph 3 image Picture 4 impexp Picture 5 netlan Picture 6 pprs Picture 7 subhost Picture 8 tours Picture Enter product number s separated by Perfect Perfect Perfect Perfect Perfect Perfect Picture Perfect External Interface package Graphics Monitoring and Control package Imaging package Import Export package Network System Host package Redundant System package Network System Subhost package Guard Tours package to select q to quit 7 To select the Picture Perfect Guard Tours package select the appropriate number for the tours product and press Enter Your package selection will now be displayed and you will be asked to confirm You have selected the following product s 8 tours Picture Perfect Guard Tours package Is this correct y n y 3 4 Picture Perfect Guard Tours User Manual 10 To make a different selection type n and you will be returned to step 7 of this section where you will be prompted again for your selection To continue the installation type y or press to accept the default y The installation will begin and messages similar to the following will appear on the screen Installing tours Picture Perfect Multi package Installation 3 0 02 10 05 Copyright C 1991 thru 2005 GE Security Installing from image in mnt cdrom pp 798 blocks Do you
21. ay Wednesday 2 Thursday MfFriday Saturday Filename To schedule a backup follow these steps 1 From the primary navigation Control menu select Backup Restore then select the Backup Events tab 2 Type a description of the backup event up to 30 alphanumeric characters long for example Weekly Tour Database 3 Click Facility to display the facilities list box This field reflects the facility to which this record is assigned 4 Select the day of week and the time for the backup to occur Select method to be used Diskette Tape or Disk File for the backup If you are backing up to a Disk File enter a file name 6 Select the Guard Tours toggle button and save the record Picture Perfect Guard Tours User Manual Guard Tours History Archive A Guard Tours history must be archived when the current history table s transaction capacity is reached If selected an Archive Notice will be displayed advising the operator that it is time to archive To perform an archive follow these steps 1 From the primary navigation Control menu select Backup Restore then select the Archive tab 2 Select Tour 3 Select method to be used Diskette Tape or Disk File for the backup If you are backing up to a Disk File enter a file name 4 Press Execute Lal to start the archive process See Figure 33 for a sample of the Guard Tours Archive form Figure
22. ct Enterprise environment the software automatically detects that it is being installed on a Picture Perfect subhost and will then install the necessary files on the Picture Perfect Enterprise host After installation is complete Guard Tours can be installed on other subhosts if desired You do not need to install Guard Tours on the Enterprise host The tour history generated from the subhosts is swept to the Enterprise host which as a result contains all of the tour history transactions from all of the subhosts Each subhost runs Guard Tours individually but the tour history is kept globally on the Enterprise host from which this information can be archived and history reports can be run E 5 E x 2 be E 5 E x Ed E Installing Guard Tours Chapter 1 Installation To install Picture Perfect Guard Tours after the base system has been installed do the following l Login to the system as root 2 From a command prompt open a terminal window 3 Type the following to shut down Picture Perfect cas bin profile rc pperf k 4 Insert the Picture Perfect CD into the CD ROM drive The CD mounts automatically Mount the CD by typing mntCD If this command is not found type mount v cdrfs o ro dev cdO mnt 6 To display a list of installation options type media cdrom INSTALL o mnt INSTALL o Messages similar to the following will display The following BASE OPTIONS product s
23. ded 148 tables from dictionary TABLE SUMMARY FOR tour PACKAGE Total tables created 5 Total table errors 0 Total table already exists 0 Total transactions 5 Creating Tour History tmp table Updating System Config with Tour History size Creating PPSQL Tour report tables Adding PPSQL anhd History Tour reports Adding Timer Manager to the database Adding Tour Manager to the database Adding INACTIVE alarm to the database Adding POINT DISABLED alarm to the database Adding NOT A TOUR POINT alarm to the database Updating database statistics please wait Statistics updated At this point if you are installing on a Picture Perfect Enterprise subhost additional messages will be displayed Skip to Enterprise Installation on page 7 Otherwise messages similar to the following will display as the system files are updated The Guard Tours package has been successfully installed Checking if need to update nls files Picture Perfect NLS Check 2 0 01 16 03 Copyright C 1997 2005 GE Security Tue Jan 21 11 51 12 EST 2005 Updating nls files Picture Perfect NLS Text Update 2 0 01 16 03 Copyright C 1994 2005 GE Security Tue Jan 21 11 51 12 EST 2005 Chapter 1 7 Installation The INSTALLation has completed The system needs to be rebooted for the changes to take effect Reboot the system y n yl Picture Perfect Guard Tours package is installed Reboot your system and continue to Chapter 2 Tour s
24. dom tours the early time assigned to the first point is used for all points Late Alarm generated when a guard reaches a tour point after the late time for that point has expired For Random tours a tour description is displayed in the location field on the Alarm Monitor since it is not possible to determine which point should be hit next For Random tours late time assigned to the first point is used for all points Out of Sequence Alarm generated when a point is not hit in a pre determined sequence This alert applies only to Sequential tours Hit Twice Alarm generated when a point has been hit a second time Suspended Alarm generated when a point is hit on a Suspended tour Inactive Alarm generated when a point is hit on an inactive tour This alarm is added to the Picture Perfect alarm database at installation time therefore it is not necessary for it to be added by the operator Maximum Time Exceeded Alarm generated when the maximum time assigned to a tour has expired and a tour has not ended The Alarm Monitor location field contains the tour description Chapter 2 19 Tour setup and configuration Point Definition Setup Once a tour is defined tour points can be assigned Tour points consist of readers or inputs Each input used in a tour must first be defined as a tour point Inputs and readers can be defined on multiple tours A sample of a Point Definition screen is shown in Figure 10 Certain rules apply when starting
25. e Picture Perfect 4 0 User Manual Point Status this is a display only field that shows the current status of a point HIT or NOT HIT default When a point is physically HIT its status changes to HIT For points that are Digital Inputs DD a HIT is registered only when the input state is set A DI must be reset so that it does not remain in the set HIT state For points which are readers a tour badge read registers a point hit The status of tour points is reset to NOT HIT at the start of a tour to which this point is assigned The form must be re displayed for it to reflect the current point status Point State each point that is to be counted in a tour must be enabled A point can be enabled after the tour is active only if the enabled point is not the first point on that tour Any subsequent point 20 Picture Perfect Guard Tours User Manual following the first point can be enabled after the tour has been started However enabling the first point while the tour is already active will take effect the next time the tour is run Points that are disabled prior to starting a tour will not be included in the total point count for that tour Points can also be disabled after a tour is active This applies to points that have not yet been hit If the status of a point is HIT disabling this point will take effect the next time the tour is run Point Type Reader or Input Each tour point must be either a Reader or Input Only tour type inpu
26. e a tour This option is only used during normal tour operations 6 Click Save 7 Click the Permissions tab Figure 2 Permissions form 5 Operators Chapter 2 Tour setup and configuration Operators Modes Routings Backup Restore Operators Permission Groups Permissions System Permissions Profiles Facility Permissions Profiles Form Profiles i System Administrator GL EES o 4 x B28 Permission Description Permission Groups PE Facilty ill Form Profile System Permission Profile Facity Permissions 3 Description System Administrator GLOBAL Default Form Profile GLOBAL e All System Permission lt GLOBAL gt e Facility Permission Profile My Facility Permissions All Facility Permissions Search operation completed successtully 8 Click Find to locate the appropriate Permissions record for example System Administrator 9 Assign the Facility Permission Profile defined in step 3 through step 6 to this Permission for each facility required 10 Click Save 11 To begin using Guard Tours select Tours from the primary navigation Packages menu Figure 3 Tours User Interface Applet Viewer com ge security avatar Avatar class Applet file Access Monitor Configuration Control Report Pack
27. e of installation Attempting to change the size at this point will involve changing the physical size of your database Contact a GE Security customer support representative prior to changing this value Figure 5 Parameters Form HA System Parameters 1 System Parameters Printers Imaging Terminals Badge Designs Custom Lists Custom Forms System Parameters Backup Directory a amp d L ad Se Cl 2 Jcasidbibackup S X os LJ 26 o ky u Parameters Alarms Badging History Routing MaxRecords Advanced Features 14 Picture Perfect Guard Tours User Manual Input Point Setup If your facility uses digital inputs as tour points they must be specified as tour point inputs prior to being assigned to a tour 1 From the primary navigation Configuration menu select Inputs Outputs then the Inputs tab Define the inputs to be used as tour points by selecting the appropriate Tour radio button Do not assign an input group to the input unless you want to trigger an output group when this point is hit 2 Set the routing to None since all tour transactions use the routing assigned on the Tour Definition form Note Tour Point inputs cannot be assigned as door inputs or exit buttons they are only used for Guard Tour points Figure 6 shows an example of an Inputs screen Figure 6 Inputs form Inputs Outputs GE 10 Fac
28. ely only an operator can resume the tour Figure 18 shows a sample screen of a tour that has been suspended for a specified period of time Any points hit on a suspended tour will generate a suspended alert if it is defined on the Tour Definition for the tour Figure 18 Tour Functions Form Suspend lt 3 Tours Tours Tour Definitions Exception Codes Point Definitions Tour Functions ale Start Stop Suspend Resume Tours NIGHTLY TOUR GLOBAL e Exception Codes AREA UNDER CONSTRUCTION GLO e Suspend Time Sooo When a tour is suspended its status is changed to Suspended on the Tour Definition form To suspend a tour provide the following information 1 Click the Tours drop down list to display all active or resumed tours Select the tour that you want to suspend 2 Optional If you want to specify a reason for suspending this tour select the Exception Codes drop down list to display all Exception Code descriptions Select an exception code that describes why this tour is to be suspended Chapter 3 27 Guard Tours operations 3 In the Suspend Time field enter the number of minutes for which the tour is to be suspended If this field is left blank the tour will be suspended indefinitely 4 Click Execute Lal to suspend the tour A message as shown in Figure 19 is displayed to indicate that the selected tour is suspended Figure 19 Suspended Tour message Information
29. en an operator wants to end a tour manually use the Stop function on the Tour Functions screen as shown in Figure 16 When a tour is stopped its status is changed to Inactive on the Tour Definition screen Figure 16 Tour Functions form Stop Tours Tour Definitions Exception Codes Point Definitions Tour Functions ale Start Stop Suspend Resume INIGHTLY TOUR lt GLOBAL gt v Exception Codes v To stop a tour you must provide the following information 1 Click the Tours drop down list to display all active or resumed tours Select the tour you want to terminate 26 Picture Perfect Guard Tours User Manual 2 Optional If you want to specify a reason for stopping this tour click the Exception Codes drop down list to display all Exception Code descriptions Select an Exception Code description that describes why this tour is terminated 3 Click Execute Lal to stop the selected tour A screen as shown in Figure 17 indicates that the tour is stopped Figure 17 Stop Tour message Information WD Tour Nightly Tour stopped Suspend Tour Should a tour need to be suspended while in progress an operator may do so for a specified period of time or indefinitely When a tour is suspended for a specified period of time the tour resumes automatically when the time expires No operator input is required On the other hand if a tour is suspended indefinit
30. er Include select Guard Tours or if you want to back up history select Guard Tours History 3 Under Save to select the media type Diskette Tape or Disk File 4 Click Execute a to start the backup process If you chose to backup to Diskette or Tape a dialog similar to the following will display Chapter 4 35 Administrative functions Figure 29 Insert Diskette or Tape GET xi I f insert diskette 1 and press RETURN Cancel DICEN xi I r insert tape 1 and press RETURN Lesa If you chose to back up to Disk File a dialog similar to the following will display Figure 30 Select Disk File Select File E almhistmp sql apb sql E badge index sal badgests sal basedbalt sal bdghistmp sql bdghisview sql country dat v File Name mybackup dat 1 If backing up to diskette or tape make sure that your backup media is write enabled If backing up to disk file make sure there is adequate space in the location where the file is to be stored When you have inserted the diskette or tape or selected the disk file click Ok to start the backup If you need to cancel the backup while it is in progress click Cancel 2 Upon successful completion click Ok If the backup was not successful make sure that the media is write enabled If it is make sure that the media is not damaged 36 Picture Perfect Guard Tours User Manual Figure 31 Successful Backup Backup Re
31. etup and configuration Enterprise Installation In a Picture Perfect Enterprise environment Guard Tours is installed on the subhosts not on the Enterprise host The software automatically detects that it is being installed on a Picture Perfect subhost and will then install the necessary files on the Picture Perfect Enterprise host resulting in the following additional messages Picture Perfect Subhost detected gt gt gt Preparing to install Guard tours package on network host fr2 The network host installation requires that I Star is running on both the network host fr2 and subhost olive and that the root rhosts and etc hosts files on the Network host contains the following entries respectively root rhosts file contains the entry olive root etc hosts file contains the entry 192 9 200 70 olive Checking for I Star on fr2 and olive OK Checking for remote shell access on network host fr2 OK Verifying that Picture Perfect base system is installed OK Checking for free space in cas filesystem ix Ifthe installation is in an AIX Enterprise environment messages similar to the following will also appear The following parameters can be adjusted as needed Number of tours expected Number of tour history transactions before archiving The TOUR DEFINITION table can grow from 100 to 200 records Is this acceptable y n y The TOUR HISTORY table is fixed at 1000 records Is this acceptable y n y
32. ge RN ccc e ketes cireres se 38 34 Picture Perfect Guard Tours User Manual Guard Tours Tables Backup Tour Definitions Exception Code Descriptions and Point Definitions are stored in database tables These definition tables must be periodically backed up to disk or tape by selecting Guard Tours from the Control Backup screen as illustrated in Figure 28 Guard Tour history can also be backed up however you can only use this backup to restore the history The Guard Tours History backup cannot be used for running history reports A history report can run only from history data obtained using the Archive option To perform a Guard Tours definition tables backup follow these steps 1 From the primary navigation Control menu select Backup Restore then click the Backup tab Figure 28 Guard Tours Backup form Q9 Backup Restore Operators Modes Routings Backup Restore Backup Events Backup Archive Restore EIS Backup Base Tables Advanced Other Tables Advanced Include Save to C Badge O Diskette C Base Tape i History 6 Disk Fie Destination File Browse C Image ing vi Generate Verification Report vi Guard Tours C Guard Tours History NOTE If your backup file is expected to exceed 2 GB the ars location where the file is to be stored MUST BE defined as a L ucs Large File System to ensure that the backup file will be complete 2 Und
33. his product only for the purpose it was designed for refer to the data sheet and user documentation For the latest product information contact your local supplier or visit us online at www gesecurity com Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 le UE V drip epe PI vii Conventions used inthis document vii Safety terms and symbols 2 2 nee ne e e e e he e een vii Installation Giese RR ERU ER Quite diae Mu ns od ad addo ed dt Ead 1 Introduction PET 2 InstallationiovervieW is geasa eth xe k nn e ze pesta deres b k OCDE d X Tae WE ERR e PLE UAR d dre 2 Installing Guard Tours Ret ob eter EH e D DU er Se ENEE RIA EET EE Ne REN 3 Enterprise InstallatiOiss uuu o ot eiinini vrmuirinirmmii m ri iri im irHmmimin mi mm 7 Tour setup and configuration sus aro eaae Roe So Dod Rape prc 9 Configuring Picture Perfect KR Nd De Re vi d meer sme pA A ETE ERE E UR EE 10 CORPUSQUE T 12 Parameters Setup eee obe Pert Ed OK ERA hw CA OE Vs e a a vae vue aa PR e es 13 Inp t Point Setup sssierheRLiR Pee e RP OR szeken s h k REG d s Ree Reese dedd A UR a EREEY RENS 14 Operators Setup for Guard Tour Notice ccc cece cece cece ee hh hn 15 Alarms SetU Pisco cts oo estero teme ente ese anew qu bs Iq ue EEN 16 Tour Definition Setup 20 EE ere dE EN mes iii kg SEP AUI RD 17 Point Definition Setup 8 VE EEN e Re ye rea aver EEEE Are AR NENT Ke EN re Ee sa a EE YR 19 Exception Codes Setup 23 SE ceeded rep Ra
34. ilities Micros Inputs Outputs Doors And Readers Elevators Alarms Time Zones Input Groups Inputs Output Groups Outputs Input Group Events Output Group Events Eiusmo ECKE EE AE x Ae 9 1 16 Tour DI Inputs Routing Description 9 1 16 Tour DI Facilty GLOBAL Input Group BADGE HISTORY OVERFLOW G e Input Board Address Normal Tour Elevator M Input Enabled Mf Normally Closed onto Off Delay Time 0 Oft to On Delay Time Iz o Results 1 records Chapter 2 15 Tour setup and configuration Operators Setup for Guard Tour Notice A message can be generated to notify an operator when a suspended tour is automatically resumed In order for an operator to receive notification that a tour is resumed the operator record must be configured to receive such a notice To configure the operator record to receive a Guard Tour notification 1 Select Control Operators to bring up the Operators form as shown in Figure 7 2 Click Receive System Notifications Figure 7 Operators form 3 Operators Operators Modes Routings Backup Restore application Access Secure LI Operators Permission Groups Permissions System Permissions Profiles Facility Permissions Profiles Form Profiles User Hame P A Syste
35. larm Messages Alarm Responses maf F EE Du oO i AE og X Ge oe NOT A TOUR POINT TOUR SUSPENDED Alarm Description Instructions Description TOUR SUSPENDED Facility GLOBAL Priority f Route Definition Alarm Routing MONITOR AND HISTORY GLOB e S Onine zi E Color Picker ONo Change Colors L Cie Color Sample Inhibit Schedule Changes ONo Background Foreground Yes Immediate Reset Input O No Yes Immediate Dial Required amp No O Yes Reset Outputs 6 Auto Reset Outputs Manual Reset Outputs l Duration Reset Outputs Save operation completed successfull Chapter 2 Tour setup and configuration Tour Definition Setup Each tour must be defined in the system Figure 9 shows a sample of a Tour Definition form Figure 9 Tour Definition form Tour Definitions Exception Codes Point Definitions Tour Functions Sei Q Ah E Xo 4 5 Tour Definition Description Tour Status NIGHTLY TOUR Maximum Tour Time min Tour Type 15 Sequential L Random Facility GLOBAL Routing MONITOR AND HISTORY GLOB Early Alarm Late Alarm Out of Sequence Alarm Hit Twice Alarm Suspended Alarm a al al I al al a a dal Inac
36. ms Admin 0000 a ES x D L ek x a a michaelf 4444 8888 0004 User Name View Only Oper 12211 Systems Adminstrator Operators mi Login ld Employee Id install 0000 Locale English in the United States Time Zone HOST GLOBAL Facility GLOBAL Permission System Administrator GLOBAL Receive Alarm Alert El Receive Reset Alarm Alert Al 1 Receive System Noificatons Results 5 records inita 16 Picture Perfect Guard Tours User Manual Alarms Setup A tour point can generate an alarm when certain alert conditions occur A separate alarm Description must be assigned and defined on the Alarms form Figure 8 for each tour alert to be reported These alarm descriptions are included in the various alarm list boxes on the Tour Definition form Two specific alarm descriptions are added to the Picture Perfect alarm database at installation time Point On Inactive Tour and Disabled Point Alarm Alarm instructions cannot be assigned to these alarms therefore if responses are required on the Picture Perfect Alarm Monitor for these alarms they must be entered by the operator Figure 8 Alarms form Facilities Micros Inputs Outputs Doors And Readers Elevators Alarms Time Zones Alarms Alarm Colors Alarm Events A
37. o start a tour you must provide the following information 1 Click the Tours drop down list to display all inactive tours Select the tour you want to start 2 Click the Badges drop down list to display all tour type badges Select the badge that will perform the tour 3 The Comment field is an optional field used to enter further identification for the officer executing the tour 4 Press Execute Lal to start the selected tour A notice as shown in Figure 13 is displayed to indicate that a tour has been started A Start Tour message is routed based on the assigned tour routing Figure 13 Start Tour message Information YD Tour Nightly Tour started Multiple tours with the same inputs defined as tour points cannot be active at the same time A warning message Figure 14 is displayed if a tour that is being started contains an input that is also found on another active tour A reader however is allowed to exist as a tour point on multiple active tours A tour with all disabled points cannot be started although a tour will be allowed to start with some disabled points Figure 15 shows a sample error message Chapter 3 25 Guard Tours operations Figure 14 Multiple Tours message EI Tour point 01 1 16 DI is already on an active tour Figure 15 Sample Error message e The tour cannot be started because all tour points are disabled p L A Tour Nightly Tour not started Stop Tour Wh
38. ou still have questions you may contact technical support and or pre sales For pre sales and technical support assistance we provide customers with several options see Table 1 Our support phone number is available Monday through Friday 8 a m to 7 p m Eastern Time Protection plans are available for extended coverage Table 1 Pre sales and support contact information Pre sales Technical support 1 800 428 2733 1 888 GE SECURITY 437 3287 561 998 6160 561 998 6224 None rs bctsupport ge com Note Be ready at the equipment before calling for technical support Online publication library Another great resource for assistance with your GE product is our online publication library available to all of our customers To access the library go to our website at the following location http www gesecurity com In the Tools area at the top click the Publication Library link After you register and log on you may search through our online library for the documentation you need 1 Many GE documents are provided as PDFs portable document format To read these documents you will need Adobe Acrobat Reader which can be downloaded free from Adobe s website at www adobe com Title of this book Picture Perfect 4 0 Guard Tours User Manual My overall rating of this book Excellent Very good Good What liked most about this book Satisfacto
39. perator will only see the messages and alarms for the facilities to which he has access For more information on Facilities see the Picture Perfect 4 0 User Manual Routing assigned routing for a tour selected from previously defined Picture Perfect routings As a tour is executed progress messages are generated start of tour points hit stop tour suspend and resume The messages can be routed in any combination or to all of the following the Picture Perfect Tour Monitor the Tour History log and or the printer Tour Alerts alarms that may be generated as a result of certain alert conditions Each tour must have a separate alarm defined for each one of the conditions that you wish to report Part of the alarm description should include a tour description as well as the alert condition The alarm routings are defined on the Alarms screen for each alarm Tour routing is not used for routing tour alerts Since the alerts are treated as Picture Perfect alarms they are logged to the Alarm History table not Tour History Transactions generated as a result of point hits that trigger the alerts are logged to Tour History The Alarm Monitor location field contains the tour point description Times for early and late alarms are assigned to tour points on the Point Definition screen The tour alert conditions are described as follows Early Alarm generated when a guard reaches a tour point prior to the early time scheduled for this point For Ran
40. ry Fair Poor What would change add delete etc in future editions of this book Please return this form to Attn Technical Writing GE Security 791 Park of Commerce Blvd Suite 100 Boca Raton FL 33487 or e mail your comments to bctdocs ee com
41. splay The TOUR HISTORY table is fixed at 1000 records Is this acceptable y n y The Tour History table size should be based on the expected number of tour transactions per day multiplied by the number of days of online badge transactions you require If the Tour History table sizing is acceptable skip to step 77 If you wish to increase or decrease the initial or maximum size of the tour definition table type n and press Ene You will be prompted to Enter the initial number of records Type the initial size of the Tour History table Do not include commas in this number The TOUR HISTORY table is fixed at 1000 records 5 6 Picture Perfect Guard Tours User Manual Is this acceptable y n 17 Confirm the Tour History sizing by typing y and pressing Enter If your system has sufficient available disk space to hold the database you described it will display the following chart and create the database If it does not have enough free space you will be prompted to go back and re adjust the numbers you have entered to reduce the total size of the database Database Partition sizes Guard Tour database 1 Megabytes Free disk space 384 Megabytes Creating tourdbs with size 1 Mbytes Creating Guard Tours database tables tour definition table created tour exception table created tour point table created tour history table created tour histape table created Loading table descriptions Loa
42. store Operators Modes Routings Backup Restore Access Secure Control Outputs Backup Events Backup Archive Restore ale Backup Base Tables Te d Li Badge Diskette J Base Tape Li History 6 Disk File Destination File mybackup dat I Image vi Guard Tours C Guard Tours History NOTE If your backup file is expected to exceed 2 GB the location where the file is to be stored MUST BE defined as a L ucs Large File System to ensure that the backup file will be complete vi Generate Verification Report Backing up tour exception Finished Backing up tour point Finished verifying file cas db backup mybackup dat tour definition 01 19 05 09 25 l records tour exception 01 19 05 09 25 l records tour point 01 19 05 09 25 l records Verified 49 152 bytes on this media Backup completed successfully Chapter 4 37 Administrative functions Guard Tours Schedule Backup A Guard Tours system backup can be scheduled using the Backup Events form Figure 32 Figure 32 Guard Tours Backup Events form Q9 Backup Restore Operators Modes Routings Backup Restore BackupEvents Backup Archive Restore X eem a Ai Backup Event Description Facility II ulmi ifm Backup Type B Badge Base History Image Wf Guard Tours 12 Tour History Time HH mm ss 22 00 00 pv 3 Monday Tuesd
43. subsequent tours that contain duplicate points These rules will be covered in the Tour Functions section in Chapter 3 Guard Tours operations Figure 10 Point Definition Form i3 Tours Tours Tour Definitions Exception Codes Point Definitions Tour Functions Tour Facility z S NIGHTLY GLOBAL a 4E Xo g NIGHTLY GLOBAL 7 e Point Definitions amp Q Tour Point Status NIGHTLY TOUR GLOBAL v Facility Point State GLOBAL v 25 Disable Y Enable Point Type Point Type Reader 9 1 0 SCHWINN COMSEC STORA e Reader O Input Sequence Number H Early Time min a Late Time min ib The Point Definition screen contains the following fields e Tour From the drop down list select the tour to which the tour point is to be assigned Facility Click Facility to display the facilities list box This field reflects the facility to which this record is assigned Because Tour alarms and activity messages are generated using the facility of the Tour Definition be sure to assign this record to the same facility as the Tour Definition The facility acts as a filter for these messages to the Tour Monitor and as a result the operator will only see the messages and alarms for the facilities to which he has access For more information on Facilities see th
44. talled OK Checking for free space in cas filesystem Reading Guard Tours files from media This may take several minutes Extracting files from media 199 blocks The files have been read from the media Calculating free space on cas The following parameters can be adjusted as needed 11 12 13 14 15 16 Chapter 1 Installation Number of tours expected Number of tour history transactions before archiving The TOUR DEFINITION table can grow from 100 to 110 records Is this acceptable y n y If the Tour Definition table sizing is acceptable skip to step 14 If you wish to increase or decrease the initial or maximum size of the tour definition table type n and press return You will be prompted to Enter the initial number of records Type the number of tour definition records you expect to input immediately after installing Picture Perfect Do not include commas in this number You will be prompted to Enter the maximum number of records Type the maximum number of tour definition records you expect to have on the system after Picture Perfect is in full operation You should consider the growth potential of the system and your company s future needs when calculating this number and plan accordingly The TOUR DEFINITION table can grow from 100 to 200 records Is this acceptable y n Confirm the Tour Definition sizing by typing y and pressing Ene The following message will di
45. the duration of the tour A tour can also be ended using the user interface The system alerts the system operator when 1 an officer changes his pre determined tour route 2 he arrives late at a tour point or 3 he arrives early at a tour point An alarm message can be generated if any one of the tour alert conditions occurs Each time a tour alert message is displayed it identifies the tour point where the alert condition occurred Installation overview Guard Tours can be installed in a Standalone Redundant or Enterprise Picture Perfect environment On a Standalone system the Guard Tours software can be installed at the same time the Picture Perfect system is being installed or any time later To install Guard Tours at the same time that the base Picture Perfect system is being installed follow the installation instructions in the Picture Perfect 4 0 Installation Manual When installed in a Redundant environment the backup host will track the progress of tours along with the primary host but will not issue alarms or generate tour history as these functions are performed by the primary host If a failover should occur during the progress of a tour the backup host will become the primary host and will continue the tour performing any required alarm generation or tour history logging functions The tour package must be installed on both the primary and backup host on a Redundant Picture Perfect system When installed in a Picture Perfe
46. tive Alarm Results 1 records Complete the Tour Definition screen with the following information Description a tour description It is recommended that the tour type random or sequential be included in the tour description Tour Status this is a display only field It shows the current status of a tour Statuses are Inactive default Active Suspended and Resumed The form must be re displayed for it to reflect the current status Maximum Tour Time maximum number of minutes that a tour is allowed to last When the maximum time is reached a tour is ended automatically Tour Type either Sequential or Random A Sequential tour is a tour where the order of points that are hit must be in a defined sequence Each point is assigned a sequence number which indicates its position within a tour A sequential tour ends when all of its points are hit in sequence A Random tour is a tour where all of its points do not need to be hit in a particular order Every time this tour is executed the order of points hit can vary A Random tour ends automatically when all of its tour points have been hit Facility Click the Facility button to display the facilities picklist Tour alarms and activity messages are generated using the facility of the Tour Definition The facility acts as a filter for these messages to 17 18 Picture Perfect Guard Tours User Manual the Tour Monitor and as a result the o
47. ts can be selected as tour points Sequence Number a number assigned to a point in a Sequential tour indicating the order in which a point must be hit in order for it to be counted as a valid hit If you need to insert a point between two previously defined sequence numbers the system will ask you to re sequence the existing points The new point will be inserted in the correct sequence position and the rest of the points will be re sequenced It is not necessary to assign sequence numbers for points on Random tours Early Time shortest interval of time in minutes needed to reach a tour point from the point immediately before it If the current point is hit before the early time an early alert can be generated As stated previously in the Tour Definition section for Random tours an early time for the first point is used for all subsequent points Late Time longest interval of time in minutes needed to reach a tour point If the current point is not hit before the late time expires a late alert can be generated As stated previously in the Tour Definition section for Random tours a late time used for the first point is used for all subsequent points A late alert on a Random tour indicates the tour for which a late alert was generated but not the point description Chapter 2 21 Tour setup and configuration Exception Codes Setup An operator enters an Exception Code to explain why a tour is being suspended resumed or stopped See
48. umed A Tour Started activity type message indicates which tour is started date time stamp and the last name of the guard assigned to the badge that started the tour A Tour Suspended activity type message indicates which tour is suspended the time period of the suspension or if it was suspended indefinitely A Tour Resumed activity type message indicates which tour is resumed and whether the tour was resumed automatically or by an operator A Tour Stopped activity type message also indicates which tour was ended and if a tour was ended automatically or using a user Chapter 3 29 Guard Tours operations interface Figure 23 shows sample messages for each tour activity type In this example the tour was resumed and ended by an operator Figure 23 Tour Monitor Function messages tg Tour Monitor 7m iii GER Bd Alarm Monitor Badge Monitor Input Monitor Operator Monitor Status Monitor User Monitor Performance Monitor Log Monitor Tour Monitor Tour Monitor Il ol a gi Qq Activity Type Status Device Date Device Time Tour Description Point Description Area Description Employee Employee Id SuspendTime Facility Tour Stopped N A 01 11 2005 18 04 09 Nightly Tour N A N A N A N A Ni GLOBAL Tour Resumed N A 01 11 2005 18 03 28 Nightly Tour N A N A N A N A N A GLOBAL Tour Suspended N A 01 11 2005 18 02 35 Nightly Tour N A N A N A N A 2 GLOBAL Tour Started NA 01 11 2005 18 01 40 Nightly To
49. ur NIA N A Kesian 12345 NA GLOBAL If the tour had been resumed or stopped automatically the date time stamp would have been followed by the word Automatically Tour Points Hit Messages When a tour point is hit a message is generated to indicate the status of the hit If the point hit does not fall into any of the alert conditions the status for that hit is indicated as OK If any of the alert conditions apply to the hit the status is indicated as ERR and an alert is generated For each point hit whether it is OK or ERR the following information is provided e Activity TypeStatus OK or ERR e Date Time stamp e Tour Description e Point Description If the point hit is a reader the following additional information is displayed e Area Description e Employee e Employee ID e Suspend Time e Facility See Figure 24 for a sample screen of tour point hit messages that will be displayed on the Tour Monitor during the execution of a tour 30 Picture Perfect Guard Tours User Manual Figure 24 Tour Monitor Tour Point Hit messages iB Tour Monitor Alarm Monitor Badge Monitor Input Monitor Operator Monitor Status Monitor User Monitor Performance Monitor Log Monitor Tour Monitor Tour Monitor li AMY gi o E SSE S EST Activity Type Status Device Date Device Time Tou Description Point Description Area Description Employee Employeeld SuspendTime Facility Tour
50. want to install the Picture Perfect TOURS Package y n y Type y and press to confirm that you want to install the Picture Perfect Guard Tours package You will see messages similar to the following Checking if need to save nls or help files Picture Perfect NLS Text Save 3 0 1 16 05 Copyright C 1994 2005 GE Security Tue Jan 21 11 53 15 EST 2005 This package has no nls or help files to save Picture Perfect TOURS Installation Version 3 0 01 12 05 Copyright C 1989 thru 2005 GE Security Starting the Informix database Done Extracting files from media 108 blocks The files have been read from the media The Guard Tours System Installation Procedure The installation performs the following steps 1 Ensures that the Picture Perfect base system is installed 2 Determine if there is adequate disk space 3 Creates the necessary database space 4 Loads the Guard Tours Software 5 Creates the necessary database tables When this script asks you questions a default answer is shown in brackets next to the question To use the default answer press Enter in response to the question Otherwise type one of the other suggested responses n means no and y means yes Continue the installation y n y Type y and or press to continue or n to abort the installation The following messages will be displayed as part of the installation process Verifying that Picture Perfect base system is ins
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