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TR114 Universal PCI Board Hardware Manual

1. PCI Direct Inward Dialing DID Boards Mounting Brackets Figure 5 shows the LEDs RJ 45 jacks and the plug for the DID power supply on the mounting brackets of the TR114 PCI analog DID board The green LED shows the status of the DID power supply The red LEDs show the status of the TR114 channels _ RuJ 45 Phone Jack Power Supply Plug J50 Power Supply 4 LED Green 9 o TR114 Channel e Status LEDs Figure 5 Mounting Bracket LEDs Jacks and Power Supply for TR114 PCI Analog DID Board 38 TR114 Universal PCI Board Hardware Manual Monitoring LED Activity Red LEDs TR114 Channel Activity Each red LED indicates the activity status of its associated channel TheLEDswill Flash once when the computer is powered up Flash rapidly while the firmware is being downloaded to the board Become solid red when the channel goes off hook Turn off when the channel goes on hook Flash periodically whether on or off hook to indicate the channel is alive Green LED DID Power Supply The green LED remainson when the DID power supply is supplying power 39 Appendix A Hardware PCI Basic Rate Interface BRI Boards Mounting Brackets Figure 6 shows the mounting brackets for TR114 P2B and P4B boards 1I II
2. 02xxxxx3 12xxxxx3 22xxXxx3 32xxxxx3 Note Thefinal number has not been implemented so your application ignores any value entered there Iftheisdn cfgfileisincluded in thesoftware you can set somelSDN parameters excluding the datalink in the isdn cfg file which has priority over thebriconf p bri cnt configuration 4 TR114 Universal PCI Board Hardware Manual Setting up Firmware Software and Configuration Files The following provide examples of ISDN configuration isdn cfg files for the TR114 BRI board with four channels Example 3 Bearer set to 31K Audio bearer 31k audio Olxxxxx3 11xxxxx3 21xxxxx3 31xxxxx3 Example 4 Bearer set to Speech bearer speech 02xxxxx3 12xxxxx3 22xxXxxx3 32xxxxx3 Note Thefinal number has not been implemented so your application ignores any value entered there Refer to ISDN Configuration Fileon page 85 for a detailed description of all of theisdn cfg values Your board should now be configured correctly Proceed to the next section to configurethe LAN Fax software and test your installation For more information about ISDN installations see ISDN Telephone Service on page 107 Chapter 1 Configuring Your TR114 Board Configuring Your LAN Fax Software See your LAN fax application s user manual for instructions on configuring your LAN fax software The LAN Fax software comes with the Brooktrout driver After you have set up your LAN fax software to support
3. Attempting to start Brooktrout Driver bfax service The bfax service was started successfully Press ENTER key to continue After you enter this information the testnt program starts bfax When you press Enter to continue testnt starts faxinit as shown in the next window lS TR Series Hardware Test for Windows NT v1 2 Bl xl Faxinit The Brooktrout Fax Driver is going to attempt to find fax card channels at their VO addresses If you have ISA TR 114 products you will be asked for their base I O addresses Click OK to continue or Click CANCEL to exit lt CANCEL gt Select OK to continue 15 Chapter 2 Testing The following is a single 4 channel PCI board example ATR Series Hardware Test for Windows NT v1 2 Do you have any ISA Brooktrout TR114 boards installed Enter y or n n Do you have any PCI TR114 boards installed Enter y or n Y PCI TR114 port 4888 IRQ 9 4 chans Bus 8 Dev 19 Fn 8 fax 4664 TRi14 faxi 4888 TR1i14 fax2 40 c TRi114 fax3 4818 TR114 Total channels 4 TR114 TruFax TR112 TR111MC TR200 No BRI TR114s found If you have a Brooktrout ISA card and the number of channels is less than the actual number of channels then try changing the base 1 0 address of the card in question Before changing the address on the card be certain to ie enter e below to exit and then power down your system If an error is reported or
4. B RJ 45 Jacks ISDN Line A A Status LEDs AO AO BO TR114 Channel Status LEDs Red 50 O0 O1 I O1 ij Labels typical t both brackets Figure 6 Mounting Brackets for TR114 P2B and P4B 40 TR114 Universal PCI Board Hardware Manual Monitoring LED Activity Red LEDs TR114 Channel Activity You can monitor the TR114 channels using the LEDs The red LEDsindicatetheactivity statusof their associated TR114 channels TheLEDs will m Flash onceat computer power up m Flash periodically after the TR114 firmwareis downloaded m Becomesolid red when the channel goes off hook m Flash when the channel is receiving data from the host Green LEDs ISDN Channel Activity The green LEDs are associated with thelSDN channels A and B Thegreen LED only changes state immediately after a call attempt For example when you first initialize the board the LED remains on with periodic pulsing off even with the cable disconnected When a call is attempted the LED goes off with periodic pulsing on When the cableis reconnected the LED remains in the off state until another call is attempted Each green LED indicatesthe activity status of its associated ISDN line m OFF when the board is not initialized m Continuously ON with periodic pulsing OFF to indicate normal operation m Continuously OFF with periodic pulsing ON to indicate failure to establish the ISDN telephone ser
5. m For adetailed description of ISDN parameters see Table 20 on page 93 After creating the configuration run testnt again About Select lt ABOUT gt to show the version information of bfax and a description of how to contact Brooktrout Technical Support Send Select SEND to send the fax Chapter 2 Testing Log Select LOG to create a log file that records the send receive activities for each channel used If you have problems sending and receiving faxes click the LOG button before using the channel Logs are created for each fax sent or received until the lt LOG gt button isclicked again Look for thelogs as logxx txt filesin your fax test directory see cd dirname on page 13 The screens on the following pages are Log screens To disablethe LOG command dick LOG again Beginning log screen HE TR Series Hardware Test fer Windews NT v1 2 Channel Overview Status E TRi14 ISDN BRI Waiting for Call 1 TR114 ISBN BRI Waiting fer Call API Debug Log Log files exist with messages from the last time that API DEBUG MODE was enabled Would you like to delete the old files Answering NO would cause new messages to be appended to existing log files lt CANCEL gt lt ABOUT gt lt SEND gt lt LOG gt lt HELP gt lt QUIT gt The Beginning log screen appears when you have previously captured log files 18 TR114 Universal PCI Board Hardware Manual Using testnt
6. Configuring ISDN for TR114 BRI Only TheTR114BRI boards P2B and P4B areconfigured with adefault ISDN environment The default data link is point to multipoint the default bearer capability is 3 1k Audio If your environment differs from the default run the ISDN BRI configuration utility briconf to change theISDN configuration For example DID DDI supplementary serviceis usually provided on a point to point data link The TR114 default is point to multipoint so you would haveto changethe configuration to point to point Edit and run thebri cnf fileto changethel SDN configuration Refer to BRI Configuration Utility on page 88 for adetailed description of the briconf utility and the ISDN parameters Chapter 1 Configuring Your TR114 Board The default data link is point to multipoint the default bearer capability is 3 1K Audio If you need to change the data link or bearer capability use the following procedures 1 Edit the datalink Or bearer keyword in the bri cnf file and enter the other value 2 Run the briconf utility to change those settings on the TR114 ISDN as follows briconf p bri cnf Thefollowing provide examples of BRI configuration bri cfg files Example 1 Datalink set to Point to point with Bearer set to 31K Audio datalink ptp bearer 31k audio Olxxxxx3 11xxxxx3 21xxxxx3 3lxxxxx3 Example2 Datalink set to Point to multipoint with Bearer set to Speech datalink pmp bearer speech
7. The default isnd cfg filefor 4 channels Olxxxxxx3 llxxxxxx3 Z2l1xxxxxx3 3lxxxxxx3 The isdn cfg file for 4 channels with bearer capability set to speech 02xxxxxx3 12xxxxxx3 22xXXXXxx3 32xXXXxxx3 86 TR114 Universal PCI Board Hardware Manual BT_CPARM CFG BT CPARM CFG TheBT CPARM CFG fileisa read only file and contains several sets of parameters which are primarily telephony related DTMF tone length inter digit times etc A set of parameters is specific to a country or to a group of countries Since some PTTsrequire specific valuesfor these parameters Brooktrout providesthe values in this file When using API version 4 0 and later parameter files created for subsequent API versions are guaranteed to be compatible The location of BT_CPARM CFG must be specified in the user defined configuration file seethebt cparm keyword on page 75 or BT_CPARM CFG must reside in the current directory 87 Appendix C Configuration Files BRI Configuration Utility ThelSDN TR114 has additional ISDN firmware which interfaces the TR114 firmwareto the ISDN network This firmware remains on the board in FLASH memory even when power is down Configuration parameters are also stored in this FLASH memory These parameters alter the operation of the ISDN daughtercard firmwareto match the particular installation and network characteristics The briconf utility is a program that can be used to enter the configuration parametersinto th
8. missing an information element that must be present in is missing the message before that message can be processed Theparticular information elementis identified in the diagnostic octet For example 81 E0 04 means that the bearer capability is not included by the PABX Private Network in the SETUP message 0x04 is the bearer capability information element identifier as specified in the standards El 97 M essage type Equipment sending this cause received a message with a nonexistent or not message type it does not recognize implemented m Undefined message m Defined but not implemented by the equipment sending the cause E2 98 M essage not Equipment sending this cause received a message that it compatible with call considers non permissible whilein the call state or a state or messagetype STATUS message indicating an incompatible call state nonexistent or not implemented E3 99 Information element Equipment sending this cause received a message that nonexistent or not includesinformation elements not recognized because the implemented information element identifier is not defined or is defined but not implemented by the equipment sending the cause H owever the information element is not required to be present in the message to enable the equipment sending the cause to process the messages When this cause is presented by the board the particular information element is identified in the diagnostic octet For example 81 E3 04 would mean
9. p bri cnf Reads parameters from the configuration file bri cnf Every time you run this utility all of the ISDN parameters are reset If you do not specify thelSDN parameters in bri cnf the software resets the default values for these parameters f filename Downloads firmware from the specified file dc Enablesthe ISDN circular buffer to capture all layer 2 and layer 3 information de Stops the circular buffer and displays the captured trace information on the screen and in the file britracetxt Additional trace display options dea Displays debug information for ISDN port A only deb Displays debug information for ISDN port B only dew Includes ISDN firmware warnings df Resets the circular buffer If you invoke briconf with no arguments it initializes the BRI daughter card to the default settings H owever manual initialization is not required asinitialization happens automatically You can also use briconf to download updated firmwareto the BRI daughter board For example briconf f bfw233 s 90 TR114 Universal PCI Board Hardware Manual BRI Configuration Utility Modifying ISDN Parameters card_number bri_line d_chan bearer_chan The configuration file bri cnf consists of lines of keywords followed by thelSDN parameters Each linein thebri cnf filehasthe following format card number bri line bearer chan keyword parameter keyword parameter The keywords shown between br
10. 1 8 164 only TR114 and voice boards only Not supported in Firmware V 1 6 or earlier TR114 and voice boards only Not supported in Firmware V 1 6 or earlier Configuration File Keywords Continued Description Thelength of time in 10 msunits loop current must be absent on a line before a disconnect interrupt is generated Value T ype decimal Default 80 800 ms Specifies the initial gain valuefor speech playback A positive value indicates a step up a negative value indicates a step down The gain steps can also be called by the application Range 2 to 4 ValueT ype decimal D efault 0 Specifies a gain boost during recording in 6dB units Range 0 to 255 ValueT ype decimal Default 0 Sets the allowable amount of detectable noise signal ratio for speech recording The signal is considered silent until this noise level is surpassed The higher the value the higher the threshold For example with a value of 255 silenceis detected even when a person screams into the receiver Range 0 to 255 Typical Value 10 Value Type decimal Default 10 The default value is appropriate for TR114 boards only Speech recording only The time interval 1 10 second units to wait after detecting silence before removing frames of silence This time interval ensures recording continuity despite pauses or trailing off at the end of sentences Value Type decimal Default 20 83 Appendix C Co
11. 53 Appendix B Result Codes Value 61 62 63 64 65 66 67 68 Table 7 Fax Hang up Codes Continued Hang up code HNG XMITD PPSNULL NORES HNG XMITD PPSMPS NORES HNG XMITD PPSEOP NORES HNG XMITD PPSEOM NORES HNG XMITD EORNULL NORES HNG XMITD EORMPS NORES HNG XMITD EOREOP NORES HNG XMITD EOREOM NORES Receive Phase B Codes 70 71 72 73 74 75 76 71 78 79 HNG RCVB TIMEOUT HNG RCVB SE HNG RCVB MISC HNG T2 PNOTREC T 30 HNG RCVB T1 TIMEOUT HNG NORMAL RCV HNG RCVB RSPREC DCN HNG T2 TIMEOUT T 30 HNG RCVB INVAL DMACNT HNG RCVB FTM NOECM Receive Phase D Codes Description No response received after third try for PPS NULL No response received after third try for PPS MPS No response received after third try for PPS EOP No response received after third try for PPS EOM No response received after third try for EOR NULL No response received after third try for EOR MPS No response received after third try for EOR EOP No response received after third try for EOR EOM Unspecified receive Phase B error RSPREC error COM REC error T2timeout expected page not received T 30T1 timeout after EOM received DCN received in COM REC DCN received in RSPREC T2 timeout expected page received Invalid DMA count specified for receiver Binary FileTransfer specified but ECM not supported by receiver 101 HNG RCVD SE VCNR SPREC invalid response received 102
12. Keyword dtmf_playoff dtmf_thresh dtmf_twist ecm_enable Table 18 Board TR114 with FX164 and Firmware V 1 74 only TR114 TR114 with FX164 and Firmware V 1 74 only TR114 Configuration File Keywords Continued Description Frequency constraints that affect DTM F playoff and cut through DTMF playoff tones are false tones which the board might inadvertently detect while playing back Speech Range 0 to 3 A value of 0 provides the least playoff protection greatest cut through and a values of 3 provides the greatest playoff protection least cut through Value Type decimal Default 0 DTMF detection threshold during voice play and record 0 5 dB units two s complement Value is added to the default DTMF threshold of 28dB ValueT ype decimal Default 0 28dB M aximum allowable twist between the low and high tones of each DTMF tone as a decimal digit 0 4 6dB maxtwist lt 3dB 5 7dB maxtwis lt 4dB 6 8dB lt max twist lt 7dB Value Type decimal Default 5 ECM error correction mode is enabled or disabled Thenormal ECM framesizeis 256 bytes You can enablea frame size of 64 bytes but the board uses that frame size on transmit only On receive it always uses the frame size the transmitter selects 0 ECM disabled 1 ECM enabled 256 byte frames 2 ECM enabled 64 byte frames TR11A ValueT ype decimal Default 1 77 Appendix C Configuration Files
13. but all channelsthat agiven configuration file will configure must be included in the file The lines of the ISDN configuration file consist of eight values in the following format channel bearer_capability calling_p_num calling_p_sub local_add local_sub SPID bchan_pref Table 19 ISDN Configuration Parameters Value TR114 channel number Bearer capability 1 3 1KHz Audio 2 Speech The calling party number for outgoing calls Can be disabled by specifying the character x in which case the firmware uses the value of local add This option should be set to the same value for all channels using asingle D channel Thecalling party subaddress for outgoing calls Can be disabled by specifying the character x in which case the firmware uses the value of local sub This option should be set to the same value for all channels using asingleD channel The local address for incoming calls Can be disabled by specifying the character x The local subaddress for incoming calls Can be disabled by specifying the character x 85 Appendix C Configuration Files Table 19 ISDN Configuration Parameters Continued spid The SPID Can be disabled by specifying the character x bchan pref TheB channe preference 0 No B channel preference will be sent 1 B1 channel is preferred 2 B2 channel is preferred 3 neither B channel is preferred Any line that begins with the character is treated as a comment and is ignored
14. 1 32 43 PM Data Bytes C Words HP_TECHSUPPORT 5 4 00 1 14 15 PM 0000 00 00 Oc 00 03 00 56 00 HP TECHSUPPORT Q54 12 55 54PM 0008 00 00 00 00 18 00 04 cO HP TECHSUPFPORT Q 5 4 00 12 37 25 PM 0010 00 00 00 00 00 00 00 00 HP TECHSUPPORT Qum 121903 PM oo HP_TECHSUPPORT 5 4 0 12 00 42 PM HP TECHSUPPORT 5 4 00 11 42 18 AM HP_TECHSUPPORT Q4 11 23 53 AM MET sue NN d M real HP TECHSUPPORT Q5 11 05 30 AM HP TECHSUPPORT 5 4 00 10 47 06 AM HP TECHSUPPORT BEE I Error 487 usually means that an error was caused by some kind of hardware conflict in this case an interrupt conflict For a PCI board enter 1 instead of an IRQ number Otherwise you could have a conflict with another driver 25 Chapter 2 Testing Uninstalling the Test Driver If testnt installs bfax then you must uninstall it from aDOS window by entering the following commands net stop bfax ntinstal r If you fail to uninstall bfax sys a system crash might occur because two different drivers are trying to access the same resource After you have run thetestnt program you might have to reboot and re install the driver that comes with your LAN fax application 26 TR114 Universal PCI Board Hardware Manual pu b Hardware This hardware appendix describes the physical features of the TR114 uPCl series boards and recommends personal safety cautions when handling them It describes pinouts and LED activity and provides information for
15. 47 IC Emissions Notice 2000 cece ee 48 Sale lyin cx etant ants abe Per Perotti ruote rapit o akvedin Deka Mnt don 48 Appendix B Result Codes leeslslleees sees 49 Final Call Progress Signals 00 c cece teens 50 Fax Hang up Codes 0 20 eens 52 Reset Error Codes 0 00 tte eens 56 ISDN Gause God 25 snc acoso ed es oe ata RU ei oe See ee 59 Location Octet sse tema a etait heels Satta Gales he hae ook gk EI ERE eae 60 Cause Value Octet nanana ccc teen eee 60 Diagnostic Octet 0 000 cette 68 Appendix C Configuration Files 0 cece eee eee ees 71 About the Configuration Files 00 00 cece eens 72 User Defined Configuration File llis 73 ISDN Configuration File llsseesesel III 85 BT CGPARM CEG ciai gnc hich ete Len IER ee ae othe try gentes nu 87 BRI Configuration Utility 2l IRI 88 Purposes Of bricOnf tidied sneak teed eae RUD ved RE RUPEE Ee DEDERE 89 Running the briconf Utility llle 90 Modifying ISDN Parameters lillssleslelleee sns 91 ISDN Keyword Descriptions 0 00 0c eee 91 Capturing Trace Information 2 96 Downloading BRI Firmware Updates 0 00 0 cece eee 96 Appendix D Telephone Service Options 97 Loop Start Telephone Service lilleilsileleeleleleeeh 98 Ordering Loop Start Telephone Service lille eee 98
16. Brooktrout is authorized to give any other warranty or to assume for Brooktrout any other liability in connection with the sale and service of the Product Except as expressly agreed by Brooktrout in writing Brooktrout makes no representations or warranties of any kind express or implied with respect to the Product or any hardware software or firmware components thereof In particular but without limitation of the foregoing Brooktrout disclaims all implied warranties of merchantability or fitnessfor a particular purpose and thereareno warranties that extend beyond the description or duration of this warranty Some states or countries do no allow the exclusion of implied warranties so the above exclusion may not apply to you In no event shall Brooktrout be liablefor loss of profits or indirect special incidental or consequential damages arising out of theuse of or inability to usetheProduct Thesoleand exclusive remedy in contract tort or otherwise availablefor a breach of this warranty and for any and all claimsarising out of or in any way connected with the purchase of the Product shall be limited to the repair or replacement of any defective item or at Brooktrout s sole option the payment of actual direct damages not to exceed the payments madeto Brooktrout for the Product in question Some states or countries do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation and exclusion m
17. Channel The last identified channel is not acceptable to the unacceptable sending entity 87 7 Call awarded Incoming call is connected to a channel already established fro similar calls for example packet mode X 25 virtual calls 90 16 Normal clearing Call is cleared by one of the users involved 91 17 User busy Called user cannot accept another call although compatibility is established 92 18 No user responding When auser does not respond to call establishment messages with either an alerting or connect indication within the allowed time 93 19 User altering no User provided an alerting indication but has not answer provided aconnect indication within the allowed time 95 21 Call rejected Equipment sending the cause does not want to accept this call although the equipment is busy or incompatible 96 22 Number changed Indicates called party number is not assigned 9A 26 N onselected user User not awarded the incoming call clearing 9B 27 Destination out of Destination interface is not functioning correctly The order cause has special significance with the TR114 ISDN board This message usually indicates a failure to establish layer 2 Other symptoms include a failure to faxto any number and a failureto answer any calls Typically caused by either physical cableproblemsor an incorrect datalink protocol Changethe datalink protocol using briconf If the error message still persists check the cable connection U sethe o
18. Connecting to Loop Start Telephone Service n annann 99 DID Telephone Service DDI 1 2 1 2 00 000 c ce BIA 100 Contents DID Operation c poh nk eee i t be E stet eiie 101 DID Answer Supervision Signaling liliis 102 Ordering DID Telephone Service 000 0c eee eee 102 DID Service Options 1 2 2 0 00 eee 103 Connecting to DID Telephone Service 0200 c eee eee eee 105 ISDN Telephone Service 000 c eee eee 107 Ordering ISDN Telephone Service 00000 cee eee eee 108 Connecting to ISDN Telephone Service BRI Boards 109 TR114 to ISDN Channel Connections liliis 0c eee eee 109 Cabling to the Network Termination Equipment 110 Connecting to a PABX sereine 0 0 paa aa e daa a a a i a a aa a 115 Recommendations Before Installing lesse 115 Installation ou rt Deb t ve RR Iis nre Pe Oe ILE 116 Troubleshooting ISDN Installations llle 120 General PABX t re ur us ue gebe etl Rire TCU IE S Me RR ud 121 ISDN Supplementary Services llli eee 122 Configuring the Board reresi nei eI Ree ERR nee ere rec e eras 129 Configuration and Diagnostics CD 00 000 eee eee 130 Sample debug _data 0 0 cece eee 131 Frequently Asked Questions 0000s 132 Glossary uv vaau bs Ee vd x web Era x ELE RW xe asa E 141 Index iius ees Roch e Od aw Eis Peine Seda i V
19. DIALTON Call progress values that must occur before terminating with the result of a busy or dial tone Value Type decimal Default 1 Cable equalizer selector value Valid values are 1 Usesthevaluein the BT_CPARM CFG configuration file 0 No cable equalizer 16 Equalizer for 3 6km 2 2 mile cable length 32 Equalizer for 1 8km 1 1 mile cable length 48 Equalizer for 7 2km 4 5 mile cable length ValueT ype decimal Default Country dependent the default in the BT_CPARM CFG fileis 0 for most countries including the USA In Fax M ode only the length of time in 10 ms units to wait for a fax answer tone CED tone from a remote fax machine This parameter can be set only if changing the wait_for_ced timeout is permitted by the host country This parameter also controls the amount of time CNG plays Value Type decimal Default Country dependent 4000 40 secs in the USA International country code with modifiers Initial digits up to 3 identify the host country the last digit supplies a modifier for properties such as the phone system attached to the board The default is used for all TR114 PCI boards Value Type hex Default 0010 USA 75 Appendix C Configuration Files Table 18 Keyword Board debug TR114 did_digits did_variable digital Configuration File Keywords Continued Description If this keyword is present API debug mode is enabled using DEBUG ALL after resta
20. HNG RCVD COMREC VCNR COMREC invalid response received 103 HNG RCVD T3TO NORESP T3 timeout no local response for remote voice interrupt 54 TR114 Universal PCI Board Hardware Manual Fax Hang up Codes Value 104 105 106 107 108 Table 7 Hang up code HNG RCVD T2TO HNG RCVD DCN COMREC HNG RCVD COMREC ERR HNG RCVD BLKCT ERR HNG RCVD PGCT ERR Miscellaneous Codes 240 241 242 243 244 HNG_INTERRUPT_ACK HNG_COMM_FAULT HNG T30 HOLDUP HNG HOLDUP DCN HNG HOLDUP DCN NON FPAD Fax Hang up Codes Continued Description T2timeout no command received after responding RNR DCN received for command received Command receiveerror Receive block count error in ECM mode Receive page count error in ECM mode No interrupt acknowledges timeout Loop current still present while playing reorder tone after timeout T 30 holdup timeout DCN received from host in receive holdup section for FAX PAD mode DCN received from host in receive holdup section for non FAX PAD mode 55 Appendix B Result Codes Reset Error Codes Bit Value 0x00000001L 0x00000002L 0x00000004L 0x00000008L 0x00000010L 0x00000020L 0x00000040L You might get error codes during the reset of the TR114 You can add the numbers at the end of each bit value and get a unique number This uniquenumber isreturned by thereset function and you can then reduce the number back to its original elements For exampl
21. a good understanding of the ISDN protocol used by your particular PABX it might be useful for thereseller to show you this list of parameters their range and their defaults This information is documented asthelSDN configuration filein Table 19 on page 85 118 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service For The Reseller You should now indicate to the reseller m Whether the datalink is point to point or point to multipoint m If your PABX requires the ISDN TR114 to present a Calling Party Number m Exactly how many digits are present in the Called Party Number m Any deviations from the requirements listed above wm Prior to connecting the ISDN TR114 you should use your portablelSDN tester to demonstrate to the reseller that both ISDN channels can originate and receive calls You should also demonstrate that when receiving calls the Called Party N umber is presented The PABX Engineer should have demonstrated operation of the line If not you should test the line using your own ISDN tester The PABX Engineer should have indicated m Whether the datalink is point to point or point to multipoint m If thePABX requires theISDN TR114 to present a Calling Party Number m Exactly how many digits are present in the Called Party Number by the PABX m Any deviations from the listed requirements You can use this information to set the following parameters m Datalink and optionally others such as CPN
22. cid a Pega Da aiaa VPE Pane Sys vanas 56 General Location Octet nats ct eruscintieesEVvettise xubviriereuebedsdmax wis 60 Class 000 Normal Events 00 0 cece n 61 Class 010 Network Congestion 00 0c cece ete 63 Class 011 Service or Option Not Available 0 0 00 ccc eens 64 Class 100 Service or Option Not Implemented 0 000 cece eee eee 64 Class 101 Invalid Message sssssssssse e ene 65 Class 110 Protocol Error llis rn 66 Class 111 Internetworking lsissssesseees n 67 Diagnostic Byte c seen eda Pade ede Ne ibvwuse Nee to eebb qae deeds Padtenaty 68 Configuration File Keywords e ieia wenna nrram aa A a a rn 74 ISDN Configuration Parameters 00 ccc teens 85 ISDN Parameters neuster Gaines ete ed dave toh cee ened eres 93 TR114 Channels and Cables 00 0 c cece ete eee 99 TR114 Channel Connections to DID 0 0 0 ccc eee 106 Channel and RJ 45 Jack Relationship 0 00 cece lees 109 vii v zs o Preface This manual explains how to configure test and troubleshoot four typesof TR114 Universal Peripheral Component Interconnect PCI boards m PCI Loop start m PCI Direct Inward Dialing DID a PCI Combo m PCI Basic Rate Integrated Services Digital N etwork BRI Before using this book install your TR114 and connect your phone service following the instructions in the hardware installati
23. etc in bri cnf m did digtsanddid variablein btcall cfg user cfg You should configurethe board and test the installation usingthe diagnostics found on the Brooktrout website T esting procedures are fully documented in Chapter 2 Testing on page 9 119 Appendix D Telephone Service Options Troubleshooting ISDN Installations Important Network Characteristics ISDN Line OnelSDN interface is required for every two fax channels A single characteristics standard basic rate line provides two channels called bearer or B channels that can be used simultaneously for both incoming and outgoing calls Call control for both of these channels is provided over asingle shared D channel These three channels are multiplexed together onto 4 wires providing the so called 2B D Basic Access These 4 wires terminate in a single RJ 45 EN 28877 connector referred to as the S T ISDN interface Datalink protocol Themost important variablein an ISDN installation isthe protocol used for establishing a datalink between a piece of TE Terminal Equipment and an NT Network Termination There are two types of connection point to point and point to multipoint The user rarely has a choice over the type of datalink Point to point This datalink is intended to connect a single piece of TE such asa TR114 to aNT ThelD which is referred to as the TEI Terminal Endpoint Identifier is used to identify or address all data packets and is fixed usu
24. have set up the board and inserted it into your computer you can connect the telephone cables to the ISDN telephone service For each port the installation requires one cable consisting of two twisted pairs four wires to provide the connection between the TR114ISDN board and the network termination equipment NT1 Whenever you open the host equipment disconnect the ISDN cables before accessing the ISDN board TR114 to ISDN Channel Connections TR114 channel numbers start at 0 For four channel TR 114s the channel numbers are 0 1 2 and 3 Thetwo ISDN linesare identified as BRI A and BRI B For two channel TR114s the channels are 0 and 1 thesingle ISDN lineis BRI A Refer to Table 23 for the mapping of channel to RJ 45 jacks on the board Table 23 Channel and RJ 45 Jack Relationship TR114 Channels ISDN Line 0 1 BRIA 2 3 BRI B 109 Appendix D Telephone Service Options Cabling to the Network Termination Equipment You can connect a TR114 board to the network in one of the following ways m Direct connection to an NT1 m Indirect connection to an NT1 w Connection through an ISPBX These connection types are described in the following sections Direct Connection to NT1 Figure 7 shows the wiring for an installation in which aT R114 BRI board connects directly to the locally mounted network termination equipment NT 1 The 4 wire cables included with your TR114 provide the proper wiring
25. is installed at a great distance from the central exchange 42 TR114 Universal PCI Board Hardware Manual Regulatory Notices This equipment is not designed to be installed in series with any other telecommunications equipment Installation of this equipment in parallel with other telecommunications equipment might result in malfunction There are no adjustments required to use this equipment on the above listed networks Standards Compliance vu The following section describes standards compliance for North America and Canada North America Note to developers system integrators value added resellers and distributors The following compliance information must be provided to your customer and the end user as part of your system documentation In theUnited States the Federal Communications Commission FCC and in Canada Industry Canada IC regulateall electronic devices that connect to thetelephone system and or generate radio frequency signals The TR114 is such a device and must comply with the regulations specified below 43 Appendix A Hardware Telephony Regulations FCC Regulations Regarding Connection to the Phone Line Part 68 The Federal Communications Commission FCC has established rules which permit the TR114 to be directly connected to the telephone network m jacks used in the premises wiring for connection to the telephone network must comply with FCC Rules Part 68 Please ref
26. it Thesignalingtype can be pulse or DTM F touch tone m Pulsesignals are those generated by rotary dial telephones m DTMF tones are those generated by touch tone telephones The TR114 generates and detects DTM F and pulse signals automatically so you do not specify them through software DID analog service sends the last few digits of the dialed telephone number to the TR114 as a routing address You must specify the number of DID digitstheT R114 expects to receiveto thetelephone company and in the software Thetrunk type options areloop start 2 wireDID and ground start 4 wire DID Brooktrout only supports 2 wire loop start DID 104 TR114 Universal PCI Board Hardware Manual DID Telephone Service DDI Connecting to DID Telephone Service After you haveinstalled theT R114 DID board in the computer and connected a DID power supply to the board you can connect the TR114 to DID telephone service If you need more information about DID service and how to order it see Ordering DID Telephone Service on page 102 Connect your TR114 telephone cables using thefollowing procedure 1 Locatethecables supplied with your TR114 The provided two split cables are labeled A and B Note If you make your own cable to ensure a stable connection use an RJ 45 plug on the end that plugs into the RJ 45 telephone jack on the TR114 2 Plugtheend with asingleRJ 45 pluginto the RJ 45 jack on the TR114 mounting bracket plugtheR 11
27. linesin a subroute share the same configuration subroute type hunt method hunt order transmission characteristics DID access code and so on A subscriber site can have more than one subroute but all subroutes share the same DID access code see Direct Inward Dialing on page 125 Subroutes can include an unlimited number of ISDN lines but most telephone companies recommend limiting the number of linesto fewer than 100 for hunt groups when the hunt method is sequential or cyclical see Hunt Method on page 129 A hunt group isa subroute on which incoming calls can be delivered By definition only subroutes of type incoming or two way are hunt groups W hen searching any hunt group the telephone company uses the group s predefined hunt method and hunt order to find a free B channel on which to deliver a call Designates the direction in which calls are passed over a particular subroute The options are m Incoming Thesubroute carries incoming calls only m Outgoing Thesubroute carries outgoing calls only m Two way recommended The subroute carries both incoming and outgoing calls 127 Appendix D Telephone Service Options Hunt Method Advice of Charge AOC Designates the method thetelephone company uses to search for a free B channel on which to deliver a call Sequential Theaccesses lines in thehunt group are ordered in a chain with a first and last member H unts always start at the first member
28. plugsat the other end into wall mounted DID phone jacks Do not plug a DID cable into a loop start line This can cause serious damage to the TR114 TheTR114 DID channels are now connected to the DID lines 105 Appendix D Telephone Service Options Thefollowing table showshow theT R114 channels connect to DID telephone service Table 22 TR114 Channel Connections to DID TR114 Channel Cable Service Model Number Label Type P2D 0 A DID 1 B DID P4D 0 A DID 1 B DID 2 C DID 3 D DID P2C 0 A Loop start 1 B DID PAC 0 A Loop start 1 B Loop start 2 C DID 3 D DID 106 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service ISDN Telephone Service ThelSDN BasicRatelnterface BRI provides dial up digital access to the worldwide telecommunications network over twisted pair telephone lines BRI supports single point to point or multiple point to multipoint ISDN terminal deviceson an individual line BRI service provides end to end digital connectivity to support a wide range of telecommunication services These services include voice and non voice services which customers can access using a small set of standard user network interfaces BRI provides two B bearer channels and one D signaling channel often referred to as 2B D The B channels carry circuit Switched voice or data at 64 kbit s and theD channel carries call control signaling at 16 kbit s The channe
29. reception Valuesareformed by ORingtogether thefollowing values 0 2 only 200H x 100V normal 1 200H x 200V fine 2 200H x 400V 4 300H x 300V 8 400H x 400V 0 and 1 areapplicable to TR114 and TruFax 2 4 and 8 are applicable to TR114 Regardless of the value chosen 200H x 100V normal is always allowed Value Type hex Default 1 Enables reception of the SUB PWD and SEP FSK signals Applications typically use these signals to direct or validate incoming calls To form values OR together the following base values 0 SUB PWD and SEP reception disabled Firmware V1 6 1 SEP reception enabled Firmware V 1 7 2 PWD reception enabled Firmware V 1 74 4 SUB reception enabled Firmware V 1 64 Value Type hex D efault 0 Thelength of time 5 msunits for a switch hook flash The maximum time a phone can momentarily be on hook without being interpreted as a hang up Thistime varies depending on thetelephone company but generally any time from 25 to 1 second is usually safe ValueT ype decimal D efault 100 500 milliseconds Selects the default dialing type Value Type string Default tone 82 TR114 Universal PCI Board Hardware Manual User Defined Configuration File Keyword v_loop_break v_play_gain v record gain v Silence thresh v silence wait Table 18 Board Voice boards only TR114 with FX164 and Firmware V 1 74 TR114 with firmware version
30. recommend this because m Implementation is consistent across different countries wm Applications are more likely to support unit type because it is simpler and equivalent to earlier analog call charge schemes provided by public networks m If theline disconnects prematurely the ISDN TR114 can return the last received subtotal to the application Q How do check if my ISDN service includes AOC reporting Thesimplest way isto usethefaxtest program from the configuration and diagnostics CD When the e option isspecified additional ISDN information is reported including call charge This shows whether the AOC serviceis available and what type of serviceis provided unitor currency Some countries such asSpain and the UK do not provide the AOC service For AOC reporting daughtercard firmware version 2 10 and TR 114 firmware version 1 90 are required Q Can I use an ISDN board and an analog board in the same system You can mix any TR114 series boards within the same system The TR114 firmware IS important The standard analog boards have 1M RAM per channel and thelSDN board has 2M RAM per channel Thecurrent firmware 164 pex is 1M firmwarethat can be used on 1M or 2M boards the newer 2M firmware 2m pex can only beused on 2M TR114s Applications developed using our APIs prior to API 4 0 cannot transparently support both firmware versions and you haveto select oneor the other For a mixed system in API 3 6 or 3 7
31. regulatory and standards compliance It includes the following sections m TR114M odds m TR114 Features m Notices Regarding Personal Safety m Telephonejack Pinout a Monitoring LED Activity m Regulatory Notices 27 Appendix A Hardware TR114 Models The following table summarizes the TR114 universal PCI boards their number and type of channels and their availability Each model can use the same type and number of telephone lines as interfaces on the board Table 3 TR114 Models Board Type Channels Type of Available Available Channels in US Outside US TR114 uP 1L 1 loop start N Y TR114 uP2L 2 loop start Y Y TR114 uP4L 4 loop start Y Y TR114 uP2D 2 DDI Y N TR114 uP4D 4 DDI Y N TR114 uP2C 2 1 loop start Y N 1DDI TR114 uP4C 4 2 loop start Y N 2 DDI TR114 uP2B 2 1BRI Y TR114 uP4B 4 2BRI Y 28 TR114 Universal PCI Board Hardware Manual TR114 Features TR114 Features Thefeatures of the TR114 board includehigh performancefax and voice capabilities Table 4 Features of the TR114 Boards Feature BRI Analog Loop start DID One two or four independent fax and or voicechannelsin Yes Yes Yes one 32 bit PCI bus slot or 64 bit universal PCI bus slot 2 4 2 4 1 channel channels channels available available available Integrated onboard BRI interfaces that eliminate the need Yes No No for separate interface devic
32. termination LT device with an exchange termination ET device Subaddressing A user network access method that includes subaddress digits in the dial string Usually included with basic service and often available with MSN and DID accesses Terminal adapter Protocol converter that enables old analog equipment hardware and software to communicate with thel SDN network October 2002 143 Terminal Equipment Terminal Equipment User Network Access Method Wink Start Any user device that connects to an ISDN linethrough an NT1 Types are TE1 and TE2 TE1 Terminal equipmenttype 1 An ISDN telephone computer fax machine or other equipment that you can connect to ISDN service without going through a terminal adapter TA TE2 Terminal equipment type 2 An old analog telephone modem fax machine or other equipment that you used to connect to analog phone service For ISDN you connect it to ISDN service through a terminal adapter TA Defines how the subscriber s equipment connects to the ISDN network and accesses ISDN services Some methods are included in the basic service while others are supplementary Which access method asubscriber selects depends on several factors the number of BRI lines installed the type of equipment connecting to ISDN service and whether the installation includes an NT 2 for example an ISPBX or LAN A DDI service option wherethe board performs a wink after it dete
33. that the bearer Capability had not been included by the PABX Private Network in the SETUP message 0x04 is the bearer capability information element identifier as specified in the standards E4 100 Invalid information Equipment sending this cause received an information element contents element that it has implemented H owever the sending equipment was not able to implement the code because one or more of the fields were incorrectly coded 66 TR114 Universal PCI Board Hardware Manual ISDN Cause Codes Table 15 Class 110 Protocol Error Continued Hex Value Description E5 101 M essage not Thereceived messageis incompatible with the call state compatible with call state E6 102 Recovery on timer A timer expired and an associated Q 931 error handling expiry procedure is initiated EF 111 Protocol error An error event only when no cause in the protocol error unspecified Table 16 Class 111 Internetworking Hex Value Description FF 127 Interworking Interworking with the network that does not provide unspecified cause codes for its actions Therefore the precise cause for a message being sent is unknown 67 Appendix B Result Codes Diagnostic Octet For protocol errors where the cause octet indicates a class of 110 protocol error the diagnostic octet might indicate the particular message or information element identifier For
34. the TR114 you can begin sending and receiving faxes using that software You might need to edit the following parameters in the btcall cfgfile in order to run your software Country code a DID variableand DID digits Note If you are testing the board using the Brooktrout test software the file user cfg is the same file as btcall cfg in the API and your software For more information see U ser Defined Configuration File on page 73 The btcall cfg file requires the same parameter settings as the user cfg file The following sections explain how to change these parameters Setting the Country Code If the system contains only BRI boards leave the country_code parameter set to the default 0010 If the system contains both analog and BRI boards set the count ry_code parameter to match the setting for the analog board Setting the DID Digits and DID Variable Set thedid digits parameter to the total number of digits that you expect to receive this works in all circumstances The default settingsfor theTR114 DID C usually work For TR114 BRI boards you might want to set thedid digits parameter to 0 as your default if the total number of digits that you expect to receive has yet to be determined If you expect to receive a variable number of digits the following sections explain how to set DID digits 6 TR114 Universal PCI Board Hardware Manual Setting up Firmware Software and Configuration Files The exact setti
35. the number of channels is not correct for Brooktrout PCI card then enter e below and see the file README TXT for information about contacting Brooktrout Technical Support Enter c to continue or e to exit After you answer the question about thekind of Brooktrout boards you have the software runs faxinit and displays the output If no errors are reported and the correct number of channels is reported type C and press Enter to continue The Channel Overview screen appears 16 TR114 Universal PCI Board Hardware Manual Using testnt to Test Your Installation Using the Channel Overview Screen The Channel Overview screen lists each port and its status TR Series Hardware Test for Windows NT v1 2 Waiting for Call START Waiting for Call TR114 LOOP START Waiting for Call TR114 LOOP START Waiting for Call lt ABOUT gt lt SEND gt lt LOG gt lt HELP gt lt QUIT gt ES available ports If you are installing a TR114 BRI board and your lineis not using the Brooktrout default datalink point to multipoint setting you need to have run the briconf exe program If you have not select QUIT and run the briconf utility You should have a briconf text filewith thelSDN parameters such as the datalink that you need m For examples of the text files see Example 1 on page 4 m For details about running the briconf utility briconf p bri cnf see BRI Configuration Utility on page 88
36. together This precaution might be particularly important in rural 46 TR114 Universal PCI Board Hardware Manual Regulatory Notices areas U sers should not attempt to make installation connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The ringer equivalence number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface might consist of any combination of devices subject only to therequirement that the sum of theREN sof all the devices does not exceed 5 Thelndustry Canada certification number is found on the back of the board Electromagnetic Emissions This product was tested for emissions in a personal computer meetingthelimitsof FCC Rules Part 15 ClassB In order to ensure that it continues to meet the Class A emissions limits it should be installed in a host computer or other enclosurethat also meetsthe ClassB limitsand bearsan FCC Rules Part 15 registration number an FCC logo and or a CE marking FCC Emissions Information All computing devices utilizing clock frequencies in excess of 10 kH z must be tested for compliance with RF emission limits set by the FCC TheTR114 has been tested as a Class A computing device Changes or modificationsto this unit not expressly approved by Brooktrout Technology Inc could void the
37. 000 numbers A logical access made up of multiple ISDN lines on which the telephone company can deliver incoming calls To deliver a call the telephone company searches the hunt group for a free B channel 141 Immediate Start Network Termination Equipment Immediate Start ISDN ISPBX MA LH MSN Network Termination Equipment A DID service option wherethetelco waits a fixed amount of time after seizingthelinebeforeitsendstheDID digitsto theboard Then when it detects or failsto detect the correct number of DID digits the board responds the same as it does when configured for wink start service Integrated Services Digital N etwork Provides dial up digital access to worldwide telecommunications network over twisted pair telephone lines Integrated Services Private Branch Exchange An ISDN PBX M ultiple Access Line H unting A user network access method availableonly on groupsof ISDN lines Thegroup of linesformsone logical access reached through any telephonenumber in theblock of assigned DID numbers M ultiple Subscriber N umbers U sually availableon individual ISDN lines Assigns a block of telephone numbers typically 8 to 10 to the line Thetelephone numbers are not necessarily consecutive numbers Termination devicesthat providetheinterfaceconnecting subscriber 4 wire equipment to telephone company 2 wire equipment Installed on subscriber premises definesthe demarcation point between PSTN and s
38. 114 Universal PCI Board Hardware Manual User Defined Configuration File Keyword firm16 firmware 2m firm164 2m font file id string immediate wink Table 18 Board TR114 with FX16 CPU only TR114 with FX164 CPU and 2M B of memory only TR114 Configuration File Keywords Continued Description See the description of the firmware keyword Value Type string Default tr114 16 pex no path Thenameofthefileto download that containsthe TR114 firmware in packetized executable PEX format The firmwarefile must be in the current directory or the correct path must beincluded with its name Thefileis opened and the contents are downloaded to the board the first time the board is reset at the beginning of the application If the specified file cannot be read the filename specified by thefirmware keyword is used Value Type string Default tr114 2m pex no path The name of the file that contains the transmit convert font for ASCII An optional font number indicating the downloadable font to use can be specified if no font number is specified 0 is assumed The font file must be located in the current directory or the correct path must be included with its name M ultiple occurrences of font file keywords with different font numbers are permitted in the configuration file Somefont numbers can be reserved for preloaded fonts TheTR114 supports eight fonts 0 7 Value Type string decimal can be
39. 14 Figure 9 ISDN Termination Adapter Connection through ISPBX Figure 10 shows a LAN fax network connected to the public ISDN network through an ISPBX In this setup the TR114 board connects through a wall jack to an ISPBX extension line and the ISPBX connects to the NT 1 Figure 10 Connection through ISPBX 112 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Checking for Wall Jack Termination To see whether a wall jack is terminated follow the steps below 1 Removethe wall jack from its wall mount and turn it over to expose the contacts and wiring Figure 11 Figure 11 Terminated RJ 45 Wall Jack a If thejack is terminated you will see two 100 ohm 5 resistors attached to wire pairs on the back of the jack like that shown in Figure 12 Figure 12 100 ohm 5 Resistor b If thejack is not terminated you must attach an ISDN termination adapter to the cables when you plug them in 2 Replaceand securethe wall jack in its wall mount 113 Appendix D Telephone Service Options Plugging Telephone Cables into the Wall Jack To connect your TR114 board to ISDN service plugin thecables as follows 1 2 Locate the telephone cable s supplied with the TR114 Plug the telephone cable s into the RJ 45 telephone jacks on theTR114 seeT able 23 on page 109 for chann
40. 3 129 direct connection 110 indirect connection 111 ISPBX connection 112 keywords 91 parameters 93 requirements xvi sample configurations 94 service cabling 110 connecting 109 connectingindirectlytoNT1 111 connectingtoNT1 110 hardware connections 114 ordering 108 through ISPBX 112 wiring 112 147 K ISDN supplementary services xvii 122 troubleshooting installations 120 ISDN cause codes cause value octet 60 diagnostic octet 68 location octet 60 K keywords ISDN 91 L LAN fax software configuring 6 LED activity 12 LEDs activitymonitoring 36 channel activity 37 green 41 red 41 line sharing multiple telephone xvii local ID string parameters 79 location octet ISDN causecodes 59 60 logxx txt file problem diagnostic 20 96 loop current setting timelength 83 loop start analog boards xiii boards 36 DID trunktype 103 service channels and cables 99 connecting 99 ordering 98 messages test WindowsNT 25 modifying ISDN parameters 91 monitoring LED activity 36 mounting brackets DID boards 38 loop start boards 36 multiple access linehunting 127 hunt method 127 hunt order 128 subroutetype 127 subroutes 127 multipletelephonelinesharing xvii multiple TR114s in a system using multipletelephonelinesharing xvii N Noticeto Users of Brooktrout TBR 21 Boards 42 NSF NSS Brooktrout 75 O operating requirements xv ordering BRI servicein Europe 108 ordering ISDN service 108 overlapped r
41. 84 Status History Waiting for Call 3 Send Requested 3 Resetting Port Dialing wi 814339613 Final call progress Ringing but no answer T 38 timeo Resetting Port Failure Maiting for Call Send Requested Resetting Port Dialing v17814339528 Remote ID Sending Fax Success Page 1 Bad Lines Total Lines Resolution Baud Rate Confirm Ual 5 56 Duration 94 28 1808 15 56 ECM 94 28 1808 15 56 Line Format MMR 64 28 7166 15 56 Resetting Port 94 28 1808 15 56 Maiting for Call Success a 1198 208Hx188U 144880 Bps MCF 25 seconds 256 Wow ww m ww lt SEND gt lt DH gt lt LCMON gt lt HELP gt lt CANCEL gt Send The SEND option lets you send the fax again Help The HELP option provides further information about what you can do in the Status History screen Cancel Select the CANCEL option or the Esc key to return to the Channel Overview Screen DH The DH option is for capturing the dump history which should be done only when requested by Brooktrout Technical Support LCMON Use the LCMON option to disable or enable loop current monitoring for T1 it enables or disables answer supervision or signaling Only use the LCMON option if requested by Brooktrout Technical Support 24 TR114 Universal PCI Board Hardware Manual Troubleshooting Under Windows NT 2000 Troubleshooting Under Windows NT 2000 If testnt encounters an error it displays a message in the windo
42. Appendix C Configuration Files on page 71 for additional information 129 Appendix D Telephone Service Options Configuration file btcall cfg user cfg country_code did_digits did_variable Overlappped receiving En block Configuration and Diagnostics CD Some of the ISDN parameters are programmed onto the board once only Others are sent to the board from the configuration file at run time You can usethe configuration and diagnostics CD to set up the once only parameters using briconf and to obtain and check the run time parameters for the general configuration file user cfg btcall cfg Oncetheserun time parameters have been determined their values can be used to configure the application program Thedriver must be loaded btdriver cnf prior to use of briconf The configuration file btcall cfg can have a different name when supplied with some applications For example with the DOS faxtest program thefileis called user cfg Within the configuration file btcall cfg there are three keywords of importance country_code did_digits and did_variable If the system is ISDN only then the country code should be set to the US default of 0010 If a system has both ISDN and analog boards the country code keyword in btcall cfg should be set to match the analog board If you expect a fixed number of digits in the called party number you should setthedid digits keyword in btcall cfg to the total number of digits you e
43. BLE defineRST_DIG_CONFIG_BADFORMAT defineRST_DIG_HW_ERR define RST_MEM_ALLOC_ERR define RST_ALERT define RST_INT_ERR_OVRN define RST_DRIVER_ERR define RST_DIG_PARAM_ERR define RST_DIAG_ERR Reset Error Codes Continued Explanation TheTR114 firmware file specified in the user configuration file could not be opened read fatal An error occurred during TR114 firmware download fatal A font file specified in the user configuration file could not be opened read An error occurred duringfont download fatal TheTR114 DAA bytes are not valid A TR114 DID channel does not havea battery connected The hardware version that the channel reported is not valid TheTR114 digital ISDN configuration file specified in the user configuration file could not be opened read TheTR114 digital ISDN configuration file specified in the user configuration file is not in the correct format fatal A hardware error occurred during TR114 digital ISDN configuration fatal A memory allocation error occurred An alert occurred fatal An error interrupt or interrupt overrun occurred fatal The driver reported an error during reset or initialization fatal Incorrect configuration parameters were specified as reported by firmware during TR114 digital ISDN configuration fatal Channel reported a diagnostic error of some kind 57 Appendix B Result Codes Table 8 Reset Error Codes Conti
44. INCOMPAT FMT HNG XMITB INVAL DMACNT HNG XMITB FTM NOECM HNG XMITB INCMP FTM Transmit Phase D Codes 40 4 42 43 44 45 46 51 52 53 54 55 56 57 60 HNG XMITD RR NORES HNG XMITD CTC NORES HNG XMITD T5TO RR HNG XMITD NOCONT NSTM SG HNG XMITD ERRRES EOREOP HNG XMITD RTN DCN HNG XMITD PPR EOR HNG XMITD SE HNG XMITD MPS FTC HNG XMITD MPS VCNR HNG XMITD EOP FTC HNG XMITD EOP VCNR HNG XMITD EOM FTC HNG XMITD EOM VCNR HNG XMITD RSPREC DCN Fax Hang up Codes Continued Description DCN fax disconnect message received in COMREC DCN received in RSPREC Incompatible fax formats for example a page width mismatch Invalid DM A count specified for transmitter Binary FileTransfer specified but ECM not enabled on transmitter Binary File Transfer mode specified but not supported by receiver No responseto RR after three tries No responseto CTC or response was not CTR T5 time out since receiving first RNR Do not continue with next message after receiving ERR ERR response to EOR EOP or EOR PRI EOP Transmitted DCN after receiving RTN EOR MPS EOR EOM EOR NULL EOR PRI M PS or EOR PRI EOM sent after fourth PPR received RSPREC error No responseto M PS repeated three times Invalid responseto MPS No responseto EOP repeated three times Invalid responseto EOP No response to EOM repeated three times Invalid responseto EOM DCN received in RSPREC
45. Keyword eff_pt_caps error enable error mult error thresh Table 18 Board TR114 with Firmware 2 0 only TR114 TR114 TR114 Configuration File Keywords Continued Description Enhanced fax format page types that the channel is permitted to receive Values are formed by ORing together the base values shown below 0 Enhanced fax format reception disabled 1 JPEG 2 Full color mode JPEG 8 12bitspel otherwise 8 bits pel J PEG 10 No subsampling JPEG 20 Custom illuminant JPEG 40 Custom Gamut JPEG 100 JBIG 200 LOMode JBIG Value Type hex Default 0 Error detection is enabled or disabled during fax reception in non ECM modeas a decimal digit Range Oto 1 ValueT ype decimal Default 1 Error multiplication value used to determine if the error percentage on a received pageistoo high The number of errors per page is multiplied by this number and the product is divided by 2 If this result exceeds the number of lines on the page the error percentage per page is too high and an RTN signal is returned to the transmitting station ValueT ype decimal Default 40 for a 596 error rate Theerror threshold value of n 2n for fineresolution consecutive bad G3 lines on a received page A page with errors in this number of consecutive lines is considered bad regardless of the results from error mult An RTN is returned when a bad page occurs ValueT ype decimal D efault 3 78 TR
46. TR114 Universal PCI Board Hardware Manual Software Version 4 3 Document Number 934 018 41 Issued October 2002 Za O Brooktrout Technology General Notices Document Number 934 018 40 version A issued October 2002 for TR114 Universal PCI Board Bfv software release 4 3 Copyright 2002 Brooktrout Technology a Brooktrout Company All rights reserved This product may not in wholeor in part be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form without prior consent in writing from Brooktrout Technology Brooktrout Technology reserves the right to make improvements and or changes in the products and programs described in this Hardware M anual at any time without notice Every attempt has been made to insure that the information contained in this document is accurate and complete Brooktrout Technology will not be responsible for any inaccuracies or omissions in this or any of its other technical publications Printed in the U nited States of America Trademarks Brooktrout Inc and Brooktrout Technology are registered trademarks of Brooktrout Inc and TR114 isa trademark of Brooktrout Inc Windows Windows NT Windows 2000 and Visual C are registered trademarks of M icrosoft Corporation Linux isa registered trademark of Linus Torvalds in the United States and other countries Pentium and Inte are registered trademarks of Intel Corporation Other company or product
47. The PABX is expectinga CONNECT ACKNOWLEDGE message from the board Thisis an optional message and can only be enabled in daughtercard firmware versions 2 11 or above Q get calls rejected from a certain fax number but can send faxes to other numbers If dial the fax number from a telephone can hear the fax machines CED tone Why Some private networks and local exchanges do not correctly handle outgoing bearer capabilities set to 3 1k Audio and might reject calls incorrectly This can be confirmed using the enhanced faxtest program First use faxtest in the enhanced modeas usual and note 135 Appendix D Telephone Service Options thedisconnection causecode Then run faxtest using the option For example faxtest u 0 b s number Check the cause code against the previous attempt If you want all callsto beplaced using a speech bearer capability the board can be configured using the briconf program Q Does the board require power from the ISDN network No the ISDN board does not require additional power from the network or PABX Within the Eurol SDN standard thenetwork has the option of providing additional power Therefore stimulus devices such as telephones do not requiretheir own power supply M any PABX do not provide this additional power source Q am in the UK and will be using a direct British Telecom connection What service should request and what is the best way to configure the
48. The following configuration files are discussed in this chapter m Theuser defined configuration file btcall cfg This file contains configuration parameters for the API and driver This file is also called user cfg m ThelSDN configuration file isdn cfg which applies only to TR114 BRI boards This File contains ISDN configuration parameters m TheBT CPARM CFG file Thisisaread only file that contains country specific parameters m Thebri cnf configuration utility This program can be used to enter the configuration parameters into the FLASH memory It can also be used to initialize the daughtercard and download new daughtercard firmware 72 TR114 Universal PCI Board Hardware Manual User Defined Configuration File User Defined Configuration File The user defined configuration file contains parameters that set values such as the number of DID digits A default configuration file named btcall cfg is supplied with the Brooktrout API Application Programming Interface and istypically included in your LAN fax software Before you start please read your LAN fax documentation about how to configure the Brooktrout board using your LAN fax software Table 18 provides a list of the Brooktrout parameters as reference in case you need to edit your btcall cfg filemanually Brooktrout strongly recommends that you modify only did digits and did variable parameters for TR114 BRI boards and the debug parameters Keywords defin
49. Y ites eee 145 iv TR114 Universal PCI Board Hardware Manual a f List of Figures Figure Page Identification of Creepage and Clearance Distances viewed facing the bracket 33 RJ 45 Pinout for BRI Boards islsselleeleeeel nn 34 RJ 45 Pinout for Analog PCI Boards sssslseeseesee ens 35 Mounting Brackets LEDs for P1L P2L and P4L 0 0200 36 Mounting Bracket LEDs Jacks and Power Supply for TR114 PCI Analog DID Board 38 Mounting Brackets for TR114 P2B and PAB ee 40 Direct Connection to NT1 sanasa anaana 110 Indirect Connection to NT1 2 0 ett tees 111 ISDN Termination Adapter bou ruscperierexvbttiewk8ebrivere nnb eas 112 Connection through ISPBX 60 000 cee eee eee 112 Terminated RJ 45 Wall Jack 2 0 ce eee 113 100 ohm X596 ResistOT 25e ski ka ied Wai ge x Red RR RR DR E ee ale be 113 Typical MSN Configuration lisse 124 Typical DID Configuration with Line Hunting llsslelees B8 126 A fF List of Tables Table Page Power Requirements for Each TR114 Board 45 0 ce ee XV Files Required for testnt 0 0 cee eens 11 TRITA Models exe REDE eR CRM Oa ae NC E Dae BUR 28 Features of the TR114 Boards 0 0 c ee eee 29 TR114 Clearance Requirements 0 000 ccc eee teen eee 32 Final Call Progress Codes 0 60 c cece teen tenes 50 Fax Hang up Codes 0 ene ees 52 Reset Error Godes lu cep Pett
50. ackets keyword specify optional information that applies to the parameters that follow Thisoptional information applies the keyword to a specific board BRI line or bearer channel If you do not include any of the optional information the keyword appliesto all boards both BRI lines and both bearer channels if applicable that use each BRI line ISDN Keyword Descriptions Applythekeyword to the board specified by thenumber If only the card number starting at 0 is specified the keyword applies to all channels on the board Usenumber 1 for BRI line D channel and 2 for bearer_chan Apply the keyword to the specified BRI line D channel on the specified board If a BRI line D channel number is specified the keyword appliesto both if applicable bearer channelsthat usethe BRI line D channel Apply the keyword to the specified bearer channel using the BRI line D channel on the specified board Use number 1 for bri line D channel and 2 for bearer chan Note If you do not include any card base address BRI line or bearer channel information the keywords apply to all boards all BRI lines and all B channels If you begin a line with a the line is ignored 91 Appendix C Configuration Files TheB channel in a BRI lineis identified asa channel 1 or 2 Each BRI linehastwo B channels Theseareused by two TR 114 channels but with no fixed correspondence between the B channels and the TR114 channels For e
51. ally to Zero This datalink isNOT provided by the PTT in France or theUK Point to multipoint This datalink is intended to connect multiple TEs to a single NT Up to 8 devices can physically be connected to the same ISDN bus Any of the connected TEs can be given a free B channel to place a call Incoming calls are broadcast to all connected T Es and often the TE is programmed to answer only calls destined to a specific number by specifying a local address ThelID or TEI cannot be fixed at zero asin point to point because multiple TEs need to be addressed All TEs on the ISDN bus are expected to participate in automatic TEI procedures in order to request a TEI or address from the network before a datalink can be established Service indicator When placing a call a TE presents certain characteristics of itself in Bearer Capability order to request a certain bearer capability of the network and to allow a receiving deviceto establish if itis compatible with the 120 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Receiving DID digits General PABX Calling Party Number sender before answering the call Two important bearer capabilities are speech and 3 1k Audio Speech specifies the lowest level of service and is the bearer capability used by telephones The bearer capability of 3 1k Audio is recommended by the appropriate standards for fax group 2 3 A bearer capability set to 3 1k Audio ensures a hi
52. and continue sequentially until encountering the last member or a free B channel Preferred for two way hunt groups connecting to an ISPBX when the access chainsin thel SPBX and ISDN network are structured in opposite directions This configuration reducesthe risk of call collision Uniform Hunts always search for the member that hasn t delivered an incoming call for thelongest period of time Cyclical The accesses lines in the hunt group areordered in a circular chain H unts start with a randomly chosen member or the member following thelast member on which an incoming call was placed and continuein sequential order until encountering the starting member or a free B channel This method is preferred in most cases because it reduces traffic handling problems that temporary failures generate HuntOrder Definesthe order in which hunt groups are searched Either incoming hunt groups are searched beforetwo way hunt groupsor vice versa It is possible to obtain the cost of a call as a supplemental service within ISDN There aretwo forms of advice of charge advice of charge during thecall AOC D and advice of charge at the end of the call AOC E Advice of charge during Billing information is provided by the network throughout the active phase of the call The information is provided as subtotals and a final total is presented at the end of the call 128 TR114 Universal PCI Board Hardware Manual ISDN Teleph
53. ant equipment 32 TR114 Universal PCI Board Hardware Manual Notices Regarding Personal Safety To understand the spacing requirements refer to Figure 1 Figure 1 Identification of Creepage and Clearance Distances viewed facing the bracket Where X designates the clearance distance straight line through air Y designates the creepage distance shortest path over surface Refer to Table5 on page 32 to determinethe minimum distances required between the TR114 and other products 33 Appendix A Hardware Telephone Jack Pinout This section describes Pinouts for TR114 BRI models and TR114 analog PCI model boards BRI Pinout On all TR114 BRI models the 8 pin RJ 45 jack BRI A accesses TR114 channels 0 and 1 On TR114 P4B boards BRI B accesses TR114 channels 2 and 3 The pinout for BRI A and BRI B isasfollows Figure 2 RJ 45 Pinout for BRI Boards Thecableincluded with the TR114 BRI boards connectsthe channels to single pair wiring 34 TR114 Universal PCI Board Hardware Manual Telephone Jack Pinout Analog PCI Pinout Brooktrout provides the following information for users who might want to make their own telephone cords and who might want to access only oneor two channelson thefour channel TR114 or only one channel on two channel boards TheTR114 PCI analog boards have one RJ 45 telephone plug This jack accesses channels 0 1 2 and 3 Thesplitter cable included with th
54. anual Introduction to Testi ng Files Required All of the following files must be present for testnt exe to work properly Table 2 Files Required for testnt File Name Description bfax sys TheBrooktrout driver ccode txt A text file containing the supported country codes country cfg A read only configuration file with country specific information digital cfg A configuration file used by testnt containing configuration information that sets general operation parameters for the digital TR114 TR114 M VIP TR114 SC not covered in this manual faxcfg exe A program used by testnt to create a configuration file for faxinit faxinit exe The utility program that testnt uses to initialize and find the PCI boards ibmpcps fz8 The font file containing the normal resolution Pica standard font set isdn cfg A file containing ISDN parameters for TR114 BRI boards only msg txt A text file for messages from testnt ntinstal exe A program that testnt used to install the bfax driver readmetxt A text file explaining how to run testnt results txt A file in which testnt writes information on port reset status for a digital board not covered in this manual runfaxin exe A program that runs faxinit session txt A text file describing a testnt session test 164 pex Test firmware that the testnt exe program automatically downloads to the TR114 not applicable for TruFax test ips A test file
55. ariableparameter to 1 When thedid variableparameter is set to 1 the board operates with a 5 second interdigit timeout Chapter 1 Configuring Your TR114 Board Ensuring that the Board is Working Brooktrout strongly recommends that you test your TR114 board after you install it There are two ways to test the board m f you areinstalling Brooktrout software and writing your own application successfully running the sample application verifies your board is working correctly Refer to the Bfv API and Driver Installation Guide for TR114 V4 3 and TR114 Firmware and Release N otes for information on installing the Brooktrout software and firmware wm If you plan to install software from another vendor first run the Brooktrout testnt program to test the board installation This process is explained in Chapter 2 Testing 8 TR114 Universal PCI Board Hardware Manual _ p L Testing This chapter explains how to test your TR114 installation using Brooktrout s configuration and diagnostic software You can download a copy of the test program from the Brooktrout web site For information about downloading the test program or other software see D ownloading Software from the Brooktrout Web Site on page 10 Use the windows based test program testnt to test up to 2 channels simultaneously on one or more Brooktrout boards in a Windows NT server Introduction to Testing LED Activity Using testnt to Test Your Installatio
56. atures HET ae ei GB ade ae gen ES IRL LP 29 Notices Regarding Personal Safety 0 cece eee eee es 31 Telephone Jack PINOUT ss saak ok a EE a EO E E eh 34 BRUPINOUl ous ib re E E T ETEA E bea AE N 34 Analog POLPinout i erehe a a a a a pend XE End 35 Monitoring LED Activity 2 0 0 cee RR IIR th 36 PCI Loop Start Boards 0 000 eee 36 Mounting BracketS 0 0 cece eee ae 36 TR114 PCI LED Channel Activity llis 37 PCI Direct Inward Dialing DID Boards llli 38 Mounting Brackets neri ervent r cece nh 38 Red LEDs TR114 Channel Activity llis 39 Green LED DID Power Supply 0 0 00 0 e eee eee 39 PCI Basic Rate Interface BRI Boards luisse 40 Mounting Brackets espe v ELRES e e B E RH E b eun 40 Red LEDs TR114 Channel Activity llli eee eee 41 Green LEDs ISDN Channel Activity llle lees 41 Regulatory Notices llle hne 42 Notice to Users of Brooktrout TBR 21 Boards 00 0 eee 42 With respect to 98 482 EC Annex ll llle 42 ii TR114 Universal PCI Board Hardware Manual Contents With respect to 98 482 EC Annex Ill 0 2 00 cece eee 42 Standards Compliance lisse res 43 Northi America sicui eec ces ai o a CR RC At abe aan EUR 43 Telephony Regulations llle 44 Electromagnetic Emissions llielee eee 47 FCC Emissions Information 0 000 cece eee eee
57. ay not apply to you This warranty gives you specific legal rights You may also have other rights that vary from state to state or country to country Any provision of this warranty that is prohibited or unenforceable in any jurisdiction shall as to such jurisdiction beineffectiveto the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof or affecting the validity of enforceability of such provision in any other jurisdiction Preface aces ca anbdoud teu Cesar px arci dug EN Paw eed ete ear ix About this Guilde st itersnEbphfaiee ex vu RI WW peed Sree eid haa HDi x Chapter Topics sais ads bogus Wade obese UR pee ue sede u bong Meee x Typographical Conventions 0 000 cece eee eee xi Related Documents 000 e ee rh xi Documentation Feedback slssleeeeeee eae xii Introducing the TR114 Fax Board eae xiii System Requirements 0 00 cece eh xiv Hardware Requirements lieelseeeeee eh xiv Operating Requirements 0 000 cee eee es XV Required Cables 0 0 00 cect eens xvi ISDN RequirementsS 00 00 c eee xvi Supplementary Services 00 cece tte xvii Contacting Technical Support 00 000 siiis xviii Getting Technical Support 0 0000 lessen xviii Returning a Defective TR114 Board 0 cee ee xix Chapter 1 Configuring Your TR114 Board 1 Setting up Firmware S
58. before you run testnt If you haveaTR114 BRI board edit thefileuser cfgto configure the value of did_digitsand did_variable according to the number of digits you receivein theincoming ISDN Called Party Number This must be done to successfully receive faxes See Setting the DID Digitsand DID Variable on page 6 for moreinformation on setting values for the TR114 board To run testnt 1 Open an MS DOS Window 2 Go to the faxtestnt directory cd dirname where dirname is the directory storing the downloaded and extracted test files 3 Run testnt by entering the following start testnt A window appears with testnt running in it You might need to resize the window in order to view all of the information Chapter 2 Testing When testnt is started the software tries to locate bfax and the channels on each Brooktrout fax board If bfax is up and running the Channel Overview screen appears as described in Using the Channel Overview Screen on page 17 If bfax is not already installed or is different from a running version of the driver the following message appears within the testnt window S TR Series Hardware Test for Windows NT Brooktrout Fax Driver This application requires Brooktrout Fax a Driver 4 8 8 be installed an running on the system for use This driver either is not present or is not loaded correctly install Brooktrout Fax Driver or Glick CANCEL to exit lt OK gt lt CANCEL gt Clic
59. board Thenewer ISDN2eBRI service availablefrom BT is recommended since this provides 100 EurolSDN compatibility Point to point datalink isnot availablein theU K and somelocal exchanges do not correctly handle a 3 1k Audio bearer capability We advise the following bri cnf settings with TR114 firmware 1 8a or above W datalink pmp W bearer speech Q My LAN Fax application has a pull down list to select the board type but it does not include the TR114 2B or 4B What do select Since the SDN board returns the DID number in the same way as our DID range of boards select TR114 2D or 4D as alternatives to TR114 2B or 4B 136 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Q want to dedicate some fax channels as outbound only in my LAN Fax application What do you recommend In cases where you want to dedicate certain channels for outbound or inbound use we suggest the following wm Dedicate wholeISDN ports to outbound faxing or m Dedicate only odd numbered channels to outbound faxing and even numbered channels including zero for inbound faxing This method is more efficient because of the ISDN bearer channel to TR114 channel mapping For example if you wanted to dedicate onelinefor outbound only and one line for inbound using the TR114 14B the following would be suitable Fax0 In Out Faxl In Out Fax2 In Fax3 Out Q am receiving 15 digits from Deutsche Telekom in overlappe
60. c bag within a guarded box so that the board is not damaged in the shipping process WritetheRM A number on the shipping container and send the container to the following address Brooktrout Technology Inc 18 Keewaydin Drive Salem New H ampshire 03079 USA Xix _ p b Configuring Your TR114 Board This chapter explains how to configuretheT R114 boards and how to change the parameters that are set in software Before configuring your board install your TR114 and connect your phone service to it following the instructions in the hardware installation guide included with the board For information about connecting your telephone service see Appendix D Telephone Service Options on page 97 This chapter includes the following activities for setting up Brooktrout firmware software and configuration files m Setting up Firmware Software and Configuration Files a Ensuring that the Board is Working Chapter 1 Configuring Your TR114 Board Setting up Firmware Software and Configuration Files The following sections explain how to install Brooktrout Firmware and set up LAN Fax driver parameters driver and configuration files Installing Brooktrout Firmware Files TheTR114 firmwareisincluded on a CD ROM SeetheTR114 Firmwarelnstallation and Release N otes for detailed instructions on how to copy the contents of the media onto your hard drive and how to download the firmware to the TR114 If you use t
61. c than odd numbered channels in lightly loaded systems with cyclical hunting Q When call my dial tone provider with the ISDN board it does not work but it does work when use my Analog board The dial string usually use is 1234567 1234w1234567 What is happening Call setup is entirely digital and out of band with thel SDN board The one second waits and the wait for dial tone are ignored by the board In this case it dials the number 123456712341234567 139 B Channel BRI Channel D Channel DDI DID Hunt Group Z gt o Glossary Oneof the ISDN line s bearer channels Operates at 64 kbit s and carries voice fax data or video Basic Rate ISDN service Provides two bearer channels operating at 64 kbit s for circuit switched voice fax and data and oneD channel Operating at 16 kbit s for packet switched data and call set up and call control signaling Oneof the TR114 channels that transmits or receives fax or voice data over an ISDN line s B channel and call set up and call signaling over the ISDN line s D channel ThelSDN line channel that carries call control and call set up signaling out of band signaling O perates at 16 kbit s and can carry packet switched data Direct DialingInward Direct Inward Dialing A user network access method available on groups of ISDN lines Assignsthe group of ISDN linesarangeof consecutivetelephone numbers in blocks of 10 100 1 000 or 10
62. chassis it is strongly recommended that you removethelSDN BRI linesfrom the connectors on all boards but one This will ensurethat you will diagnosethel SDN connectivity for only one board at a time Downloading BRI Firmware Updates You can usethe briconf program to download updated firmwareto the ISDN daughter board For example to download the firmware from the file bfw2 20 s enter briconf f bfw2 20 s 96 TR114 Universal PCI Board Hardware Manual LT D Telephone Service Options This appendix describes telephone service options and provides ordering and connecting information It includes the following sections m Loop Start Telephone Service a DID Telephone Service DD m ISDN Telephone Service 97 Appendix D Telephone Service Options Loop Start Telephone Service Loop start telephone service is the same service the telephone company installs in residences One loop start telephone line connects one telephone number to the local telephone company s central office or to a remote switching system Loop start serviceisthe most common form of analog line service in which alineis seized started with a supervisory signal taking the phone off the hook by bridging both wires of the phoneline tip and ring Ordering Loop Start Telephone Service For simpleloop start service you must obtain the following from the telephone company Oneloop start telephone line for each TR114 loop start int
63. cts seizure of the line that is it momentarily reverses the voltage polarity applied acrossthephoneline i e tip and ring signalingthe telco that it is ready to receive the last few digits of the dialed number 144 TR114 Universal PCI Board Hardware Manual Numerics 2B D 107 A advice of charge AOC xvii 128 AFE configuration bytes 74 analog boards loop start xiii analog PCI pinout 35 analog telephony boards xiii approval EC 42 automatic gain control AGC 74 B B bearer channels 107 B channel values 92 basic rateinterface BRI 107 bearer capability 93 changing 4 bfax sys Brooktrout driver 2 in testnt 13 loading 3 BFT reception and types 74 boards DID 38 loop start 36 gt o Index BRI configuration utility 88 downloading firmware updates 96 service intheUK 136 ordering in Europe 108 subaddressing 122 BRI boards configuration 80 85 connecting 109 interface requirements xvi pinout 34 power xv universal port xiii bri cnf file 89 briconf configuration utility 3 running 4 90 briconf functions 89 britrace txt file problem diagnostic utility 20 96 Brooktrout driver bfax sys 2 loading 3 Brooktrout test software 6 BT CPARM CFG file 87 btcall cfg configuring DID serviceoptions 103 sample configuration file 84 user defined configuration 73 145 C C cable equalizer selector value 75 cables required xvi call chargeinformation xvii call progress error codes 50 calling party
64. d receive but my RightFAX application can only route on 9 digits How do correct this You can configure RightFAX to strip off leading digits in the following manner In HKEY_LOCAL_MACHINE Software RightFAX BoardSever enter the following keys m MaxDIDDigitsREG DWORD Maximum number of DID DNIS digits to use For example if set to 5 and DID received is 773288267493 then result is 67493 m ISDNPreambleREG_SZ Digits to prefix onto DID DNIS after M axDID Digits is enforced Total digits are still limited to 9 Q When use the configuration and diagnostics CD can send and receive faxes correctly When use my Facsys application cannot and my ISDN configuration appears to change back What do do to correct this FAXMNGR versions prior to 01 02 112 downloaded the daughtercard firmware at startup and consequently lost all configured settings This download is unnecessary and can be disabled by setting the registry variable 137 Appendix D Telephone Service Options FaxManager Devices Line BriDownLoadInhibit REG_Dworp to 1 Download the firmware to the board again and reconfigure prior to use FAXM NGR versions 01 02 112 and above disable the unnecessary download by default Q Which AOC service should use Although the ISDN TR114 can interwork with all the varieties of AOC we recommend AOC D with a unit type if there is a choice available You need to confirm that your application can support this We
65. d sendsaConnect Values Acknowledge message in reply to every fi Connect message yes default Sample configurations only take effect after running briconf p bri cnf wm For all channels on all boards set the data link to point to multipoint and the bearer capability to 3 1k Audio datalink pmp bearer 3lkaudio This example would configure all ports and boards in a system to use the point to multipoint datalink and a speech bearer capability datalink pmp bearer speech m Set data link bearer B channel preference and cpn parameters for the BRI lines on the first card 0 and second card card 1 0 datalink ptp 1 1 datalink ptp 1 1 2 datalink pmp bearer speech O01 1 bchan sel 1 O01 2 bchan sel 2 02 1 bchan sel 1 02 2 bchan sel 2 12 1 cpn 123 12 2 cpn 456 94 TR114 Universal PCI Board Hardware Manual BRI Configuration Utility You can limit the scope to a particular card by specifying the card number which starts at 0 The card numbering isin the same order sequence as the O addresses used by the multiple cards so the card with the lowest 1O addresses is the card 0 For example 0 datalink pmp 1 datalink ptp Specify a particular ISDN port BRI line D channel on a particular card 0 1 datalink pmp 0 2 datalink ptp Sets port A to point to multipoint and port B to point to point Specify some parameters per fax channel associated to a particular D channel For example 011 cpn 123 0 1 2 cpn 456
66. doesnot from that in usefor any currently suspended call D4 84 Call identity in use Network received a call suspended request The request contained a call identity includingthe null call identity that is already in usefor a suspended call within the domain of interfaces over which this call can be resumed D5 85 Invalid digit valuefor Network received a call resume request Therequest number contained a call identity information elementthat does not indicate any suspended call within the domain of interfaces over which the call can be resumed D6 86 Call having the Thenetwork has received a call resume request This requested call request contained a call identity information element identity is cleared that once indicated a suspended call the suspended call was cleared while suspended either by network timeout or by aremote user D8 88 Incompatible Equipment sending this cause received a request to destination establish a call that has low layer compatibility high layer compatibility attributes for example data rate that cannot be handled DB 91 Transit network does not exist DF 95 Invalid message Invalid message event only when no other causein the unspecified invalid message call applies 65 Appendix B Result Codes Table 15 Class 110 Protocol Error Hex Value Description Meaning EO 96 Mandatory Equipment sending this cause received a message that is information element
67. e 9 0F m Thetypeof wall jack required xU SOC RJ 11C m Thefacility interface code 2RV2 T Theringer equivalence number REN determines how many devices can be connected to your telephone line In most areas the sum of the REN s of all the devices on any line should not exceed 5 If too many devicesareattached they might not ring properly REN does not apply to DID or digital lines When assembling a system the registration numbers of all devices must be listed on the exterior of the final assembly for easy access FCC Rules Regarding Fax Branding TheTelephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic deviceto send any messagevia atelephonefax machine unless such message clearly contains in a margin at thetop or bottom of each transmitted page or on the first page of the transmission the date and time the message is sent and an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or other individual 45 Appendix A Hardware Users To program this information into your fax machine complete the procedure described in your user s manual Developers You must include facilitiesin your application to enablethe user to enter the required information U se the BfvFaxHeader function to placethis information on thetransmitted page s as required Y
68. e loop start 103 DID digits en block sending receiving 7 number 76 overlapped sending receiving 7 setting 6 DID variable setting 6 DID digits DID variable 130 digital cfg file name 76 user defined configuration 76 DMA channad 2 documentation feedback xii 146 TR114 Universal PCI Board Hardware Manual E DTMF DID signaling type 103 frequency constraints 77 maximum allowable twist 77 threshold for detection 77 E EC approval 42 ECM 77 electromagnetic emissions 47 en block receiving 130 en block sending receiving 118 DID digits 7 error codes 49 call progress 50 reset 56 error conditions testnt 25 error correction mode ECM 77 error detection 78 error multiplication value 78 error threshold values 78 Euro BRI service 108 F FAQ 132 Fax receiving test Windows NT 23 sending test WindowsNT 21 FCC rules 45 features TR114 29 firmware downloading parameter files 79 downloading updates 96 installing 2 font files downloading parameters 79 FSK enabling disabling signals 82 G gain boost 83 green LEDs 41 H hardware requirements xiv humidity requirements xv immediate start DID servicetype 103 104 setting for DID channels 80 inbound LAN fax subrouting xvii installing Brooktrout firmware files 2 interrupt value 2 ISDN basic rateinterface BRI 107 cable to network termination equipment 110 channel and jack relationships 109 configuration filename 80 configuration parameters 85 configuring
69. e the reset error 1b means 0x00000010L AND 0x00000008L AND 0x00000002L AND 0x00000001L Thefollowingtable identifies reset status condition bit values as returned Table 8 Related Function define RST_RSTDONE_TIMEOUT define RST_MAGIC_BAD define RST_RSTDONE_NOMODEM define RST_USR_CONFIG_UNREADABLE define RST_USR_CONFIG_BADFORMAT define RST_CPARM_UNREADABLE defineRST_COUNTRY_NOTFOUND Reset Error Codes Explanation Timeout occurred waiting for reset done interrupt fatal TR114 has a bad magic number fatal The reset occurred but the channel reported that it hasno modem Theuser configuration file could not be opened read The user configuration file is not in the correct format The country parameter file could not be opened read possible bad format The country specified in the user configuration file could not befound 56 TR114 Universal PCI Board Hardware Manual Reset Error Codes Bit Value 0x00000080L 0x00000100L 0x00000200L 0x00000400L 0x00000800L 0x00001000L 0x00002000L 0x00004000L 0x00008000L 0x00010000L 0x00020000L 0x00040000L 0x00080000L 0x00100000L 0x00200000L 0x00400000L Table 8 Related Function defineRST_FIRM_ UNREADABLE defineRST_FIRM_DLOAD ERR define RST_FONT_ UNREADABLE defineRST_FONT_DLOAD_ERR define RST_DAA_BAD define RST_DID_BATT_MISSING define RST_HW_VERSION_BAD defineRST_DIG_CONFIG_UNREADA
70. e FLASH memory It can also be used to initializethe daughtercard and download new daughtercard firmware Daughtercard firmware prior to version 2 0 Fw 2 00 cannot be configured The briconf utility can beused to determinethe current firmware version and can be used to download BRI firmware version 2 0 or later For example enter thefollowing command in aDOS window briconf f trll4 s to download the firmware file tr114 s This is only required once when upgrading daughtercard firmware because a new TR114 BRI board has already downloaded the FLASH onto it This program is included in the testnt test tool and can be downloaded from the Brooktrout web site as described on page 10 It is available for all Brooktrout API driver versions for other operating systems and in sourceform In addition to usingthe briconf utility in combination with testnt you can useit in combination with any application If you wantto usethistool with aparticular Brooktrout API driver and OS version but do not find it on the Brooktrout web site please contact Technical Support 88 TR114 Universal PCI Board Hardware Manual BRI Configuration Utility You must to configure the board using briconf if your network characteristics do not match the defaults of the board By default the ISDN TR114 is configured to operate with a point to multipoint datalink using the 3 1k Audio bearer capability The TR114 retains its configuration even when power is remov
71. e board connects the channels to single pair wiring T wo channel boards are supplied with a two split cable four channel boardsaresupplied with afour split cable The pinout for the RJ 45 jack is as follows bt Pin Number Signal Name oS 1 Tip 2 ol Ring 2 3 aan m EEE 4 Ring 0 SS Tip 0 6 Ring 1 1 Tip 3 8 Ring 3 2 CO CO Lr oor N TR114 Channel Figure 3 RJ 45 Pinout for Analog PCI Boards 35 Appendix A Hardware Monitoring LED Activity LED activity can be useful in diagnosing difficulties with the board This appendix covers the significance of LED activity for m PCI Loop Start Boards m PCI Direct Inward Dialing DID Boards m PCI Basic RateInterface BRI Boards PCI Loop Start Boards Mounting Brackets TheTR114 PCI loop start analog board has red LEDson the mounting bracket Figure 4 RJ 45 Jack cf gt tan TR114 LEDS oj oJ deg PIE Figure 4 Mounting Brackets LEDs for P1L P2L and P4L 36 TR114 Universal PCI Board Hardware Manual Monitoring LED Activity TR114 PCI LED Channel Activity Each LED indicates the activity status of its associated channel The LEDs will m Flash onceat PC power up m Flash periodically after firmware is downloaded to the TR114 Becomesolid red when the channel goes off hook m Flash when the channel is receiving data from the host computer 37 Appendix A Hardware
72. e following table lists the possible locations of the disconnect Table 9 General Location Octet Hex Value Description 80 0 Remote user 81 1 Private network serving local user 82 2 Public network serving local user 83 3 Transit network 84 4 Public network serving remote user 85 5 Remote private network 87 7 International network 8A 10 Network beyond internetworking point Cause Value Octet The Cause Codes are grouped by class number m Class 000 Normal Events see Table 10 on page 61 mw Class010 Network Congestion see Table 11 on page 63 m Class011 Serviceor Option Not Available see Table 12 on page 64 m Class 100 Serviceor Option Not Implemented see Table 13 on page 64 m Class 101 Invalid M essage see Table 14 on page 65 m Class 110 Protocol Error see Table 15 on page 66 m Class111 Interworking see Table 16 on page 67 60 TR114 Universal PCI Board Hardware Manual ISDN Cause Codes Table 10 Class 000 Normal Events Hex Value Description Meaning 81 1 Unallocated number Indicates that the requested destination although valid cannot be reached 82 2 No route to specified Sending equipment sending the cause is requested to network route call through an unrecognized transit network 83 3 No route to Called user cannot be reached because the network destination does not serve the destination 86 6
73. eceiving 130 overlapped sending receiving 118 DID digits 7 P PABX connecting 115 page parameters maximum amount to store 80 maximum pagewidth 81 minimum number of lines 81 specifying results from mismatching 84 page resolution fax reception 82 Pan European singleterminal connection 42 148 TR114 Universal PCI Board Hardware Manual R parameters country specific 87 ISDN 93 modifying 90 pinout analog PCI 35 BRI 34 power requirements xv problem resolution sending receivingfaxes 18 pulse dialing types setting 82 DID signalingtype 103 R receiving atest fax WindowsNT 23 receiving calls with called party number 119 red LEDs 41 regulatory notices 42 requirements cables xvi hardware xiv humidity xv ISDN xvi operating xv power xv temperature xv reset error codes 56 rings setting number of 81 running faxtest u 0 e v r 134 running faxtest with the c option 135 runningtesnt 13 running the briconf configuration utility 4 90 S safety 31 48 sample debug data 131 sample ISN D configurations 94 sending a test fax WindowsNT 21 sending receiving DID digits 7 sending receiving faxes problem resolution 18 service BRI See BRI DID SeeDID ISDN SeelSDN loop start See loop start setting country code 6 setting DID digits and DID variable 6 setting number of rings 81 setting up firmware software and configuration files 2 software WindowsNT test 9 speech initial gain valuefor playback 83 setti
74. ed The command briconfig p bri cnf configures using the parameters defined in file bri cnf The briconf utility is supplied on the configuration and diagnostics CD You can obtain the briconf source file and executables for other operating systems from the Brooktrout FTP site see Downloading Software from the Brooktrout Web Site on page 10 for instructions T hebriconf utility workswith BRI firmwareversion 2 0 or later Purposes of briconf The briconf utility program is used for m Changing theISDN configuration using bri cnf file m Initializing the SDN daughter card m DeterminingthelSDN firmware version Downloading BRI firmware updates a AnalyzingthelSDN protocol When the briconf program is invoked it readsthe configuration settings from auser modifiable configuration file bri cnf It also sets certain parameters in flash memory on the ISDN daughter card These parameters define the characteristics of the ISDN protocol and remain on the board even when power is removed If briconf isinvoked with no arguments it initializes ISDN The version is displayed The following sections explain how to use the briconf utility and bri cnf configuration file 89 Appendix C Configuration Files Running the briconf Utility N ote that before using briconf the Brooktrout driver must be loaded The command line format for briconf is as follows briconf p bri cnf f filename d cl elf Command line options
75. ed and the line continues to ring You can adjust the value of thesetimeout parameters in the btcall cfg configuration file Group 2 fax machine detected remote machine is capable of sending and receiving G2 facsimiles only Intercept tone detected remote end originating failure invalid telephone number or class of service restriction With thelSDN TR114 this can also indicate a datalink mismatch ptp or pmp After dialing the number no energy detected on the linefor thewait for ced timeout period possible dead line Vacant tone detected remote originating failure invalid telephone number Reorder tone detected end office PBX or carrier originating failure No circuit detected end officeor carrier originating failure possible dead line Note depending on the configuration of the CO T1 and E1 connections might not use or provide in band signaling By enabling call progress on an ISDN D channel oneof the following values is in the second byte of theFIFO buffer 4 CALL_ PROCEEDING Call is proceeding normally 5 CALL ALERTING Ringback detected remote end is ringing 6 CALL CONNECTED Call is connected 7 CALL DISCONNECTED Call was disconnected Indicates that a call collision occurred on the ISDN line 51 Appendix B Result Codes Fax Hang up Codes The fax hang up codes are first divided into whether the fax was originating or answering They are further grouped into which of the T 30 phases t
76. el connections Plug the opposite end s of the cable into the wall jack as follows a If the wall jack is terminated plug the opposite end of the cable into it directly b Ifthe wall jack isnot terminated plug the opposite end of the cable into atermination adapter supplied with the TR114 then plug the termination adapter into a wall jack Your TR114 is now connected to ISDN service M ark the telephone number or extension number on the cover of each wall jack This aids in maintenance procedures later 114 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Connecting to a PABX For the reseller For the PABX Engineer This section is intended for resellers connecting the ISDN TR114 behind a PABX See Troubleshooting ISDN Installations on page 120 for supplementary information Thebulk of thesection provides genericinformation suitablefor all PABX installations It acts as an installation framework and has paragraphs targeted to the reseller and PABX Engineer These paragraphs provide Brooktrout ISDN TR114 detail and highlight information to be exchanged between the reseller and PABX Engineer Recommendations Before Installing Ideally the following is required m Experience installing and configuring ISDN TR114s Copy of the TR114 Universal PCI Board Installation Guide DOS Boot disk m Copy of the Configuration and diagnostics CD m Access to a telephone near the Fax server m O
77. ent a Called Party Number Beforethe PABX Engineer arrivesto configurethe PABX you should ensurethat the Engineer is experienced with ISDN installations and brings an ISDN tester to the site The PABX Engineer should check the ISDN requirements detailed in thenext section and confirm to you that the PABX is capable of matching each and every one of these requirements 116 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service For the PABX Engineer The Reseller provides you with certain information including Number of ISDN ports wm Call distribution Linear cyclical m Quantity and range of DID numbers m Whether they require a Called Party Number to be presented This section provides detailed information regarding the ISDN requirements of the Brooktrout ISDN TR114 Theinformation is presented in technical detail on a layer by layer basis You should ensurethe PABX is configured to meet these requirements General m EurolSDN protocol stack also known as DSS1 or ETSI 300 not ITR6 or DASS2 Basic Rate access The PABX port should be a Network Termination NT or master since the TR114 is Terminal Equipment TE or slave Layer 1 Physical Layer m ITU 1 430 Standard four wire two pair S T RJ45 interface m Port should be terminated in 100 Ohms ThelSDN TR114 does not require any optional supplemental power Ideally the physical layer remains active between calls for speed but this is not nec
78. er to information below for the correct jack to usefor each service An FCC compliant modular cable with compliant plugs on each end is supplied to interconnect the board and the premises wiring or telephone network m Thisequipment cannot be used on coin service provided by thetelephone company Connection to party linesis subject to state tariffs Contact your state public utility commission or corporation commission for information A malfunctioning circuit can harm the telephone network Disconnect a malfunctioning TR114 board from the telephone network until you determine the cause of the malfunction and repair it If a malfunctioning TR114 remains connected the telephone company might temporarily disconnect service Thetelephone company might make changes in its technical operationsand procedures If such changescan affect compatibility with theTR114 thetelephone company must give adequate notice of the changes 44 TR114 Universal PCI Board Hardware Manual Regulatory Notices Thetelephone company might request information on equipment connected to its lines Give its representative the following information m Thetelephone number s to which the TR114 is connected m TheFCC registration number See back of board For Loop Start boards m Theringer equivalence number REN See back of board m Thetypeof wall jack required USOC RJ 11C m Thefacility interface code 02L52 For DID boards m Theserviceorder cod
79. erface channel Onelinefor a one channel board up to two lines for a two channel board up to four lines for a four channel board m OneUSOC RJ 11C wall jack for each telephone line M ake sure the telephone number or extension number is clearly marked on the cover of each jack For PBX or Key telephone systems you must obtain thefollowing from the PBX administrator m Ananalogsingleline extension for each loop start interface An analog single line extension provides service compatible with telephone company loop start trunks Note If you usea telephone system extension make sureit is an analog single line extension not a digital extension m A telephone system feature such as DIL Direct Inward Line termination to provide outside callers direct access to the TR114 extension m OneUSOC RJ 11C wall jack for each telephone line 98 TR114 Universal PCI Board Hardware Manual Loop Start Telephone Service Connecting to Loop Start Telephone Service To connect loop start channels from your TR114 to loop start lines 1 Locate the cable supplied with the TR114 board Thesingleline cableisfor the one channel board For two split cables the wires are labeled A and B For four split cables the wires are labeled A B C and D Note If you make your own splitter cables to ensure a stable connection use an RJ 45 plug on the end of the cable that plugs into the RJ 45 jack on the TR114 2 Plugtheend with asing
80. es Support for obtaining call charge information using the Yes No No ISDN Advice of Charge service Full Group 3 fax send and receive functionality on each Yes Yes Yes channel with advanced features such as Error Correction Mode Binary FileTransfer and MH MR or MMR compression Speech record and playback Yes Yes Yes Each channel can record and play back ADPCM and PCM Yes Yes Yes permitting you to build a variety of fax and voice systems such as voice prompted fax retrieval systems fax mail systems with voice annotation capability and integrated voice fax mail systems using a single TR114 DTMF Touch Tone SIT CNG and CED detection Yes Yes Yes capability Auto conversion of ASCII MH MR MMR TIFF and Yes Yes Yes PCX DCX files Onboard forms overlay capability increases efficiency and Yes Yes Yes throughput of high volume forms based fax applications Automatic reduction or expansion of the page width on Yes Yes Yes transmission Adaptive in band and out of band call progress detection Yes Yes Yes capability that works globally 29 Appendix A Hardware Table 4 Features of the TR114 Boards Continued Feature BRI Analog Loop start DID Downloadable firmware for new functionality updatesare Yes Yes Yes easily installed even in the field from a disk medium or from the Brooktrout web site Programmed I O PIO data transfer capability for efficient Yes Ye
81. es Your ISDN service provider might provide these services with the BRI service These services are described in more detail in ISDN Supplementary Services on page 122 For inbound LAN fax subrouting you need one of thefollowing m Subaddressing SUB a Direct Inward Dialing DID Note Digital terminology is Direct Dialing Inward DDI Multiple Subscriber Numbering MSN In order for multiple TR114 series boards to share anumber of physical lines using the same telephone numbers you might also need Multiple Access Line Hunting M A LH To obtain call charge information you need one of the following m Adviceof Charge during the call AOC D m Adviceof Charge at the end of the call AOC E For information on regulatory compliance see Regulatory Notices on page 42 xvii Preface Contacting Technical Support Brooktrout provides technical support for customers who have purchased their TR114 board directly from Brooktrout Technology Inc If you purchased your TR114 board from a reseller contact that reseller for technical support Getting Technical Support If you contact Brooktrout Technical Support please be prepared to work with the support personnel You may be asked to do several things such as taking down your server Please have the following information ready a ThemodeloftheTR114 board in question m Test results obtained from running diagnostic software Useoneof thefollowing methods to contact Br
82. essary Layer 2 Datalink Layer m Q 921 Standard ThelSDN TR114 can use either point to point or point to multipoint datalinks Ideally the datalink layer remains active between calls for speed but this is not necessary 117 Appendix D Telephone Service Options Layer 3 Network Layer m Q 931 Standard For maximum flexibility bearer capabilities of Speech and 3 1K Audio should be acceptable for both incoming and outgoing calls ThelSDN TR114 can beconfigured to present a Calling Party Number Note Most installations require the PABX to provide a Called Party Number Thereseller should haveindicated to you if this is required The Called Party Number does not need to bethefull number dialed merely enough trailing digits to uniquely identify a called user Although the quantity of received digits is usually fixed thelSDN TR114 can accept a variable number of digits The Called Party Number should be presented in one of the following ways En Block Asa Called Party Number or a Redirecting Number Information Element within the initial SETU P message Overlapped As Called Party Number Information Elements distributed within the initial SETUP message and subsequent INFO messages Note ThelSDN TR114 has a number of ISDN protocol specific parameters which can be configured These should generally be left at their defaults n cases where you are experiencing problems during the installation and you have
83. essential that you maintain the minimum creepages and clearances specified in the table below when you install other option boards that use or generate a hazardous voltage A hazardous voltage is one that exceeds 42 4 V ac peak or 60 V dc If you haveany doubt seek advicefrom a competent engineer before installing other adaptersinto the host equipment Install theequipment so that with theexception of theconnections to the host clearance and creepage distances shown in Table5 are maintained between the board and any assemblies that use or generate a voltage shown in the table below The larger distance shown in brackets applies where the local environment within the 31 Appendix A Hardware host is subject to conductive pollution or dry non conductive pollution which could become conductive due to condensation Failure to maintain these minimum distances would invalidate the safety approval Table 5 TR114 Clearance Requirements Clearance Creepage Voltage used or generated by mm mm host or other boards 2 0 2 4 3 8 Up to 50 Vrmsor Vdc 2 6 3 0 4 8 Up to 125 Vrmsor Vdc 4 0 5 0 8 0 Up to 250 Vrms or Vdc 4 0 6 4 10 0 Up to 300 Vrms or Vdc see note below Above 300 Vrms or Vdc Note For ahost or other expansion board fitted in the host using or generating voltages greater than 300V rms or dc you must obtain advice from a competent telecommunications safety engineer before installing the relev
84. ethe parameters and can belisted in any order and typed in either upper or lower case or both Only one keyword per lineis permitted Keywords must be separated from their values a decimal integer a hexadecimal integer or a character string by oneor more spaces Commas colons and dashes are not valid keyword separators Thedefault valueis automatically supplied for each missing keyword and keywords that do not match any of the valid keywords are ignored If a keyword appears morethan once the last occurrence is the onethat takes effect Any line that begins with the character is treated as a comment and is ignored All character strings that represent filenames must consist of printable ASCII characters Do not include white space characters such as space and tabs If no board typeis listed in the description the keyword applies to all board types 73 Appendix C Configuration Files Keyword afe config agc bft rcv cap bt cparm Table 18 Board TR114 TR114 with Firmware V 1 74 TR114 Configuration File Keywords Description AFE local echo configuration bytes which overridethe TR114 s normal AFE configuration The channel number must bein decimal followed by thethree configuration bytes in hexadecimal The API examines only the configuration filelinethat matches the current channel Thisfeature permits all channels in a system to continue to use a single configuration file Contact Brooktrout Tec
85. example 81 E0 04 means that the bearer capability is not included by the PABX Private N etwork in the SET UP message 0x04 is the bearer capability information element identifier as specified in the standards Table 17 Diagnostic Byte Hex Value Description 02 2 Transit network identity or network specific facility information element identifier 16 22 N ew destination number 1D 29 Facility identification 2B 43 Discarded information element identifier 2F 47 Information element identifier 39 57 Attributes of bearer capability 3A 58 Attributes of bearer capability 41 65 Attributes of bearer capability 42 66 Channel type 58 88 Incompatible parameter 5F 95 M essage type 60 96 Information element identifier 61 97 M essage type 62 98 M essage type 63 99 Information element identifier 68 TR114 Universal PCI Board Hardware Manual ISDN Cause Codes Table 17 Diagnostic Byte Continued Hex Value Description 64 100 Information element identifier 65 101 M essage type 66 102 Timer number 69 Configuration Files This appendix describes the structure of the configuration files It contains the following sections About the Configuration Files User Defined Configuration File ISDN Configuration File BT _CPARM CFG BRI Configuration Utility 71 Appendix C Configuration Files About the Configuration Files
86. f incoming faxes to individual workstations or printers attached to the LAN fax network In someregions a variation of this serviceis sometimes included in basic BRI service at no additional cost and is often available with both M ultiple Subscriber Numbers M SN and Direct Inward Dialing DID It enables subscribers to expand their addressing Capacity significantly beyond that provided by the ISDN directory number N ote that for fax calls originating on the Public Switched TelephoneN etwork PSTN subaddressing requires specialized support ThePSTN must accept and carry dial strings that contain both the directory number and the additional subaddress characters Also either the PSTN or the ISDN network must convert the entire dial string into ISDN format for delivery to the TR114 TheLAN fax network administrator must associate each of the workstations on thenetwork with avalid subaddress Subaddresses are coded in two formats N etwork Service Access Point NSAP format and a user defined format m NSAP coding follows CCITT and ISO standards It uses the first character in the subaddress to indicate the format leaving the remaining characters for addressing m For the user defined format users on both sides of the communications link must know the coding 122 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Number Provisioning Multiple Subscriber Numbering Thenetwork administrator mustincludef
87. field and enter the phone number of a local fax machine Enter one of the following values in front of the telephone number if you need to havethe channel wait for a dial tone or atimed delay loop start only before it dials the number Value Definition W Wait for dial tone comma 1 second pause semicolon 5 second pause 3 Select lt OK gt to send the fax Note You can also use the mouse to reposition the cursor on any of the fields to make changes The Status messages of the port in question change and these messages report the progress of the send activity 21 Chapter 2 Testing If the fax goes through correctly the following window appears TR Series Hardware Test for Windows NT v1 2 Port Type Status aiting for Ca 2 TR114 LOOP START Waiting for Call 3 TRi14 LOOP START Waiting for Call 4 Select lt OK gt then highlight the line that lists the port number you want to examine further 5 Select that line again or press Enter to display the Status History screen 22 TR114 Universal PCI Board Hardware Manual Using testnt to Test Your Installation Receiving a Fax If a port isin the Waiting for Call state it is ready to receive a fax 1 From alocal fax machine dial the phone number corresponding to the port Oncethe call is detected the port picks up and starts to receive the fax automatically After the fax is received it is saved in a file a
88. for ISDN connection For this setup connect the TR114 to the NT 1 with the supplied cables The telco installs the wiring on the other side of the NT1 Figure 7 Direct Connection to NT1 110 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Indirect Connection to NT1 Figure 8showsaTR114lSDN board installed in adifferent location than the network termination equipment NT1 In this setup you connect theT R114 to an RJ 45 wall mounted telephonejack which is connected to the NT 1 The telco installs the wiring on the other side of theNT 1 Figure 8 Indirect Connection to NT1 For an indirect connection to the NT1 you might have to modify the wiring at your site before you connect the TR114 to ISDN service Asthe subscriber you are responsible for installing and maintaining all wiring connecting your terminal equipment to the NTL 111 Appendix D Telephone Service Options Wiring for Indirect Connections To support an indirect connection install acable with two twisted pairs providing four wires between the RJ 45 jack on theTR114 and theNT1 or ISPBX Refer to the instructions provided by your NT1 or ISPBX vendor for the cable specifications If your TR114 does not connect to alocally mounted NT1 with a short cable the ISDN interface must be terminated at the wall jack If the wall jack is not terminated then you must use the ISDN termination adapter see Figure 9 supplied with the TR1
89. from which a fax is sent testnt exe A Windows NT test program used to send and receive facsimiles user cfg The user defined configuration file that contains a number of run time configuration parameters See U ser D efined Configuration Fileon page 73 for details briconf exe A utility to configure TR114 BRI boards Chapter 2 Testing LED Activity The red LEDs indicate the activity of their associated TR114 channels They each Flash once when the computer is powered up Flash rapidly while the firmware is being downloaded to the board Turn solid red when the channel goes off hook Turn off when the channel goes on hook Flash periodically whether on or off hook to indicatethat the channel is alive See M onitoring LED Activity on page 36 for more information about understanding LED signals TR114 Universal PCI Board Hardware Manual Using testnt to Test Your Installation Using testnt to Test Your Installation Running testnt Testnt usesthe Brooktrout fax driver running under Windows NT and Windows 2000 The driver is called bfax and isincluded in the test directory T estnt also includes the faxinit utility The faxinit utility tries to find every channel on every board and associates each channel with a port number starting at 0 If your present fax application does not use bfax make certain that no drivers or services under Windows NT 2000 that normally use Brooktrout fax boards are running
90. gher quality of line than guaranteed by speech H owever some public and private networks do not correctly handle 3 1k Audio bearer capabilities and might reject the call Therearetwo waystheNT can passtheDID digitsto aTE en block and overlapped In the vast majority of installations the DID number is passed en block where the whole number is passed in a single group Somenetworks passtheDID digitsoverlapped where the DID digits are received fragmented in separate messages Overlapped receiving is only found under the following circumstances w Countries where the public network can allow a user defined variable number of subaddress DID digits such as Germany Austria and Italy m When the supplemental serviceis DID and the datalink is point to point m When thecaller is dialing using overlapped sending The quantity of numbers available from a PABX and the datalink protocol used varies according to many parameters including the PABX make model version configuration and country of installation The accompanying FAQs might help in specific installations Some PABX requirethattheTE present a Calling Party N umber for outgoing callsto enable the PABX to verify that the TE placingthe call is valid Thisisonly an issueon point to multipoint datalinks 121 Appendix D Telephone Service Options ISDN Supplementary Services Subaddressing SUB Recommended for LAN fax networks of any size SUB enables direct routing o
91. he TR114 with LAN fax server applications refer to the documentation accompanying the application software In most cases the firmware is already included with the software you received from the LAN fax software vendor and no further installation is required Setting Brooktrout Driver Parameters Brooktrout does not providea driver with the board Your Lan Fax application and the Brooktrout test application both includea Brooktrout driver bfax sys During theinstallation of atest or fax application the software installs this driver The software might request a Direct M emory Access DM A channel or interrupt value Specify 1 for each of your TR114 uPCI boards Select the default valuefor any other requested driver parameter TR114 Universal PCI Board Hardware Manual Setting up Firmware Software and Configuration Files Loading the Driver and Initializing the TR114 The Brooktrout bfax driver starts when you start up your computer You can start it manually by entering the following at a DOS prompt net start bfax After the driver has been started automatically at boot time the initialization service faxinit exe runs automatically or to run it manually 1 InaDOS window move to the directory where faxinit exe resides 2 Enter the following at the DOS prompt faxinit n This command displays the number of channels installed in your computer and in the case of the TR114 BRI the BRI firmware version number
92. he hang up occurred The codes and a brief description of each code are listed below From the hang up code it is possible to identify during which phase the hang up occurred whether the board was originating or answering and obtain adescription To further identify exactly the cause of the hang up would require a detailed knowledge of the T 30 protocol Table 7 Fax Hang up Codes Value Hang up code Call Placement Phase A Codes 0 HNG NORMAL XMIT 1 HNG RNG DET 2 HNG ABORT HNG NO LOOP CURRENT HNG ISDN DISCONNECT Description Normal and proper end of connection Ring detected without a successful handshake Call Aborted No loop current or A B signaling bits ISDN disconnection 11 HNG T1 TIMEOUT No answer T 30 T1 timeout Transmit Phase B Codes 20 HNG XMITB TIMEOUT Unspecified transmit Phase B error 21 HNG XMITB NORM Remote cannot receive or send 22 HNG XMITB MISC COM REC error Phase B transmit 23 HNG XMITB COMREC VCNR COM REC invalid command received 24 HNG XMITB SE RSPREC error 25 HNG XMITB DCS FTC DCS send three times without response 26 HNG XMITB DIS FTC DIS DTC received three times DCS not recognized 27 HNG_XMITB_TRAINFAIL Failure to train 28 HNG_XMITB_RSPREC_VCNR RSPREC invalid response received 52 TR114 Universal PCI Board Hardware Manual Fax Hang up Codes Value 29 30 33 34 35 36 Table 7 Hang up code HNG XMITB COMREC DCN HNG XMITB RSPREC DCN HNG PHASEB
93. he safety certification of the system ensure that the power drawn from the power supply does not exceed its capacity Please refer to the usage tables about Power on page xv in the Prefacefor information on the voltages and currents required for proper operation For further regulatory information on all Brooktrout LAN Fax products please visit http www brooktrout com products approvals 48 TR114 Universal PCI Board Hardware Manual Result Codes This appendix provides information about call progress error codes result error codes and ISDN cause codes location octet cause value octet and diagnostic octet It includes the following sections Final Call Progress Signals Fax H ang up Codes Reset Error Codes ISDN Cause Codes 49 Appendix B Result Codes Final Call Progress Signals Since the software returns the value of final call progress codes at the end of phase A when no fax information transfer has taken place any issues are telephony and not fax related These would be logged in cases such as m Failureto dial out from behind a PBX wm Invalid numbers m Noconnection open circuit cables wm nvalid incorrect country code selection Table 6 Final Call Progress Codes Value Call Progress Type Description 301 BUSY1 Normal busy remote end busy off hook 302 BUSY2 Normal busy remote end busy off hook Used instead of BUSY in certain countries 303 ROBUSY Reorder or fast busy indicates that telep
94. hnical Support before using this keyword Value Type decimal and hex Default AFE configuration bytes arenot sent to the board unless specified here Automatic gain control AGC method to use during speech recording in decimal 0 None 1 Dynamic AGC levels adjusted during recording 2 Postrecord AGC optimal level computed and reported at end of record ValueT ype decimal D efault 2 Binary filetransfer BFT reception and types that the channel is permitted to receive Values are formed by ORing together the base values shown below 0 BFT reception disabled 1 T 434 BFT reception enabled 2 Basic Transfer M ode BTM reception enabled 4 Document Transfer M ode DTM reception enabled Value Type hex D efault 0 Name of the country telephony parameter fileto use Parameter files created for API V4 0 and subsequent versions are guaranteed to be compatible with each other ValueT ype character string Default BT CPARM CFG 74 TR114 Universal PCI Board Hardware Manual User Defined Configuration File Table 18 Keyword Board btnsf TR114 with Firmware V 1 74 only busy dt c cabs TR114 ced timeout TR114 country code Configuration File Keywords Continued Description When non zero enables transmission of a Brooktrout NSF on receive or NSS on transmit that contains debugging information Value Type decimal Default 0 Number of consecutive BUSY1 BUSY2 ROBUSY or
95. hone company trunk lines are busy on PBXs indicates no available outside lines 304 RECALL Recall dial tone detected signal generated when calling another party while already connected to oneor more parties for example conference calling call waiting 305 CONFIRM Confirmation tone automated equipment acknowledges successful completion of caller requested feature for example call forwarding Thisis not G2 confirmation tone CFR2 308 RING1 Ringback detected remote end is ringing The Central Office connected to the dialed number generates this signal 309 RING2 Ringback detected remote end is ringing The Central Office connected to the dialed number generates this signal Also known as double ring it is used in the U K 316 HUMAN Answer probablehuman detected does not match any other expected call progress signal patterns 318 DIALTON Dial tone detected usually indicates the dialing sequence did not break dial tone 50 TR114 Universal PCI Board Hardware Manual Final Call Progress Signals Value 325 326 327 328 329 330 331 333 348 349 Table 6 Call RNGNOANS G2DETCT SITINTC QUIET SITVACODE SITREORD SITNOCIR RMTOFFHK ISDN_CALL_PROGRESS ISDN_CALL_COLLISION Final Call Progress Codes Continued Progress Type Description Indicates the remote end was ringing but did not answer In fax mode this result occurs after the ced timeout default 40 secs has expir
96. ide Typographical Conventions This manual uses the typographical conventions shown in the following table Convention Italic typeface Type of Information File path directory or program name Bold monospace typeface Code or syntax entered by user Plain monospace typeface System output of code or syntax Sans serif typeface Keys or buttons to press screen names The Caution icon is used to indicate an action that could cause I harm to the hardware or software The Warning icon is used to indicate an action that could cause Related Documents a Thehardwareinstallation guide that came with your board a TRll4Firmwarelnstallation and Release N otes wm Brooktrout Fax and Voice API V4 3 User s Guide m BfvAPI Programmer s Reference M anual for TR114 and TruFax m BfvAPI and Driver Installation Guide for TR114 xi Preface Documentation Feedback Brooktrout is committed to continuously improving the completeness and usability of our product documentation All suggestions comments or corrections are welcome Send your feedback to emgtechpubs brooktrout com Include the following information in your correspondence a Document number located on the title page wm Release date located on the title page a Your telephone number if you would like usto contact you personally m A brief description of your findings and the relevant location in the document Your comme
97. included and is optional Default ibmpcps fz8 no path and 0 D efault id string up to 20 characters long for fax machines can be overridden by the application if change to theid stringis permitted by the host country Value Type string Default 20 spaces Selects immediate or wink start for DID analog channels Value Type string Default wink 79 Appendix C Configuration Files Keyword isdn line_compression Table 18 Board TR114ISDN BRI boards only TR114 Configuration File Keywords Continued Description Thename of theISDN interface configuration file that contains ISDN interface configuration information Value Type string Default isdn cfg Specifies the permitted compression types for fax transmission or reception on the phoneline This specification isindependent of thefileformat specified for transmission or reception Valid values are 0 MH only 1 MRorMH 5 MMR MR or MH Value Type decimal Default 5 max_pagelist The maximum number of pages for which to store results during a call ValueT ype decimal D efault 30 max timeout Specifies the maximum time in milliseconds that the API delays waiting for activity to occur on a board If any API function allows specification of a timeout value that value takes precedence Range 0 to 2000000000 0 disable Value Type decimal Default 0 disabled 80 TR114 Universal PCI Board Hardware Manual User Defined Configurati
98. isconnection to the sender In addition a debug_data string is reported in the debug output to logthe event Thefollowing exampleshowsthat an incoming call was received and rejected The incoming call had 3 digits and did digits had been set to expect more Sample debug data 11 10 13 23 45 37 0 intr 0x14 DEBUG DATA 0x0 11 10 13 23 45 37 0 Debug string An incoming call has been detected with 3 digits in Called Party Number 11 10 13 23 45 37 0 intr 0x14 DEBUG DATA 0x0 11 10 13 23 45 37 0 Debug string An incoming call has been detected with 0 digits in Redirecting Number 131 Appendix D Telephone Service Options Frequently Asked Questions Q What is the daughtercard firmware ThelSDN card has two types of firmware the usual TR114 firmware and some additional daughtercard firmware The regular T R114 firmware pex is lost whenever power is removed from the board and is downloaded to the channel when itis first reset by the application Thisis required for all versions of the TR114 Versions 1 80 or above are required for use with the ISDN TR114 ThelSDN TR114 has additional ISDN firmware which interfaces theTR114 firmwareto theISDN network The difference between the ISDN firmware and the TR114 firmware is that it remains on the board even when power is cut off Daughtercard firmware downloads are only required when Brooktrout update the firmware Q What firmware versions do need Brooktrout
99. k the appropriate button For the buttons listed on the bottom of any window a single mouse click activates the button H owever on Windows 2000 you might haveto changethe mouse properties QuickEdit M ode and Insert M ode should be disabled To change mouse properties m Position themousearrow on thebluelineat thetop of thetest window m Right click When you continue testnt installs the bfax driver and queries you about your configuration as shown in the following screen The following is a single 4 channel PCI board example TR114 Universal PCI Board Hardware Manual Using testnt to Test Your Installation l 74 TR Series Hardware Test for Windows NT v1 2 BEE Installing Brooktrout Fax Uoice Device Driver Version 4 6 6 ooktrout driver has been installed or partially installed Do you want to overwrite the existing installation uerurite Cy or n default y y How many total fax amp voice channels do you want to support i 96 default 16 gt 4 What interrupt line will the ISA fax voice boards use enter 1 if you are using only PCI boards default 5 1i What DMA channel will the ISA fax voice boards use i if no ISA boards or no DMA channel lt default 15 1 Configuring fax voice driver Number of channels 4 Interrupt line 1 Dma channel 1 Buffer size 8192 Interrupt queue size 18 Debug y 2 The C WINNT bfax directory has been created The service named bfax has been added to the registry
100. le RJ 45 pluginto the RJ 45 jack on the board 3 PlugtheRJ 11 plugs at the other ends of thecableinto separate loop start jacks The table below shows the relationship between the channels and the cables Table 21 TR114 Channels and Cables TR114 Model TR114 Channel Cable Labels PIL P2L P4L WN e oje oj o oU OU D DDP m Single channel boards use channel 0 Two channel boards use channels 0 and 1 m Four channel boards use all channels TheTR114loop start channels arenow connected to theloop start telephone lines 99 Appendix D Telephone Service Options DID Telephone Service DDI DID stands for Direct Inward Dialing and is used interchangeably although not precisely with DDI Direct Dialing Inward DID is actually analog terminology and is used in the United States for both analog and digital services while DDI is prevalent in Europe In this form of telephone service a caller can dial inside a company directly without going through an attendant or autoattendant T his is a common type of business telephone service on analog lines It is primarily used in the United States DID lines support incoming calls only M orethan onetelephone number is assigned to a pair of wires DID analog service can enable automatic routing of faxes to the proper destination within a multiuser fax system For example Company ABC is assigned one DID trunk that is composed of one hundred telephone numbe
101. ls are connected to telephone service using an RJ 45 connector on the board BRI ISDN allows you to do inbound call routing It is primarily used in Europe and Japan 107 Appendix D Telephone Service Options Ordering ISDN Telephone Service When you order Euro BRI service from the telephone company or PBX vendor give the representative the following information Manufacturer Brooktrout Technology Product name TR114 Series board Type of line Basic rate aka S9 TO S2 Type of interface S T not U Signal protocol Eurol SDN aka CTR 3 DSS1 Q 932 not 1TR6 DASS2 or DPNSS Clock master Network side must be configured as NT and providethe clock Number of ISDN Ports Oneport equalstwo B channels depends on model of TR114 board B Channel Provisioning Circuit Switched D ata CSD Channel service 64 kbit s clear channel service end to end for every call Call distribution Linear recommended Datalink protocol Point to multipoint default and point to point are both supported configurethe TR114 based on how the telco provider has the BRI line configured If you are doing inbound routing request a called party number Keep layers 1 and 2 active Do not request a specific H LC such as telephony 108 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Connecting to ISDN Telephone Service BRI Boards When you
102. mber for outgoing calls for a specific TR114 channel If no number is entered noneare presented to the network When thereisan isdn cfgfile used by the application the cpn setting in isdn cfg has priority at runtime Specifies the called party number that the board answers on incoming calls This option cannot be used when performing DID routing When thereisan isdn cfgfile used by theapplication thelocal setting in isdn cfg has priority at runtime Specifies the preferred B channel to be selected for outgoing calls for a specific TR114 channel Either B channel assignment is accepted in all cases This parameter is also present in isdn cfg but has not been implemented in isdn cfg ISDN Parameters Valid Values Values pmp point to multipoint default ptp point to point If ptp is specified the TEI terminal equipment identifier value can be included The default T EI is 0 Values speech 31kaudio default Value blank default decimal number Value blank default decimal number Values 0 x No B channel request is made 1 Request for B channel 1 2 Request for B channel 2 3 Request for either B channel default 93 Appendix C Configuration Files Table 20 ISDN Parameters Continued Parameter Definition Valid Values coding Specifies the coding format used for a Values peineta channa alaw for Europe default ulaw for Japan connect_ack Specifies whether the boar
103. mpatibility m Subaddress as indicated in the diagnostic Theparticular type of discarded access information is optionally included in the diagnostic AC 44 Requested channel Thechannel indicated by the requesting entity cannot be not available provided by the other side of the interface AF 47 Resources A resource unavailable event only when no other causein unavailable or the resource unavailable class applies unspecified 63 Appendix B Result Codes Table 12 Class 011 Service or Option Not Available Hex Value Description Meaning Bl 49 Quality of service Throughput or transit delay cannot be supported The unavailable Quality of Service as defined in Recommendation X 213 cannot be provided B2 50 Requested facilitynot Requested supplementary service not provided by the subscribed network because the user has not completed the necessary administrative arrangements with its supporting networks B4 52 Outgoing calls barred AT amp T B6 54 Incoming calls barred B9 57 Bearer capability not User istrying to make unauthorized use of equipment authorized providing a bearer capability BA 58 Bearer capability not User has requested a bearer capability that is presently available implemented by the equipment generating the cause but is not available at this time BF 63 Service or option not A service or option not available event only whe
104. n Troubleshooting U nder Windows NT 2000 Uninstalling the Test Driver Chapter 2 Testing Introduction to Testing vM If you areusing LAN fax software you can test the board using test softwarefrom the LAN fax vendor instead of testnt Seethe manual shipped with your LAN fax software for more information For information about running a BRI ISDN trace see Capturing Trace Information on page 96 No other application including the LAN fax application should be running in your system Also after you have run the testnt program you might have to reboot and re install the driver that comes with your LAN fax application Downloading Software from the Brooktrout Web Site You can obtain the latest firmware and testnt software from the Brooktrout web site To download either the firmware or software go to the Brooktrout web site at http www brooktrout com and do the following 1 Place your mouse arrow over Support on the Brooktrout web site menu options to see your product the TR 114 Place your mouse arrow over TR114 to see your board model Select your board model Select Download to seethe list of available items Select theappropriate item then follow theinstructionsto save the file Download the test to the new directory Open a DOS window and changeto the new directory Typethe command Qu dE p o S ntdiag to extract the files listed in the following table TR114 Universal PCI Board Hardware M
105. n no available or other cause in the service or option not available class unspecified applies Table 13 Class 100 Service or Option Not Implemented Hex Value Description Meaning C1 65 Bearer capability not Equipment sending this cause does not support the implemented requested bearer capability C2 66 Channel type not Equipment sending this cause does not support the implemented requested channel type C5 69 Requested facilitynot Equipment sending this cause does not support the implemented requested supplementary service C6 70 Onlyrestricted digital Request for an unrestricted bearer service but the available equipment sending this cause only supports the restricted version CF 79 Service not Theserviceor option not implemented event only when implemented or no other causein theserviceor option not implemented unspecified class applies 64 TR114 Universal PCI Board Hardware Manual ISDN Cause Codes Table 14 Class 101 Invalid Message Hex Value Description Meaning D1 81 Invalid call reference A message with a call reference that is not currently in value use on the user network interface received by the equipment sending the cause D2 82 Channel does not Equipment sending this cause received a request to use exist a channel not activated on the interface for a call D3 83 Suspended call exists A call resume attempted with a call identity that differs call identity
106. n siteinternet FTP access m Hand held ISDN tester such as an AuroraPlus Combi www trendcomms com m Brooktrout contact information Ideally the following m Experience configuring the PABX for different ISDN equipment or ability to contact someone with thorough knowledge of ISDN protocol for your PABX m PPortablelSDN tester 115 Appendix D Telephone Service Options For the Reseller Installation Provide the following information to the PABX Engineer Number of ISDN ports you require One for every two fax voice TR 114 channels If you require morethan onelSDN port indicate which method of call distribution you desire linear or cyclical Linear Calls are always placed on the same channel and roll over to other channelsonly when that oneis busy If a problem exists linear distribution is recommended because it is easier to troubleshoot Cylical Calls are shared amongst the channels by placing each new call on thenext channel in the group Whether or not the PABX needs to present a Called Party Number IfthelSDN TR114 isto be used for inbound routing of faxes then the PABX needsto present all or part of thenumber dialed by thefax sender in order to identify the recipient The quantity and rangeof DID DDI numbers you require For example you could tell the PABX Engineer that you require TwolSDN ports Linear call distribution Ten DID numbers from 555100 to 555110 The PABX needs to pres
107. names mentioned herein may betrademarks or registered trademarks of their respective companies International Notice Dueto differing national regulations and approval requirements certain Brooktrout products are designed for use only in specific countries and may not function properly in a country other than the country of designated use As auser of these products you are responsible for ensuring that the products are used only in the countries for which they were intended For information on specific products contact Brooktrout Technology on the web at www brooktrout com Select Products Global Product Approvals Then select By Product or By Country Brooktrout Technical Support For Brooktrout Technical Support see Contacting Technical Support on page xviii Limited Warranty Brooktrout Inc Brooktrout warrants the hardware component of the product described in this documentation the Product to be free from defects in materials and workmanship under normal and proper use for a period of five years from the date of purchase from Brooktrout or an authorized Brooktrout reseller Brooktrout also warrants the disk on which software and firmware are recorded to be free from defects in materials and workmanship under normal and proper use for a period of 90 days from the date of purchase from Brooktrout This warranty does not apply to the software and firmware themselves This warranty also does not apply to any expendable c
108. nboard protocol analyzer to determinethe exact nature of the problem 61 Appendix B Result Codes Table 10 Class 000 Normal Events Continued Hex Value Description Meaning 9C 28 Invalid number Called party number is invalid or incomplete format 9D 29 Facility rejected Network cannot provide the facility requested 9E 30 Responseto STATus Thereason for generatingthe STATUS message wasthe ENQuiry prior receipt of a STATUS ENQUIRY message OF 31 Normal unspecified Used to report normal events only when no other cause in thenormal class applies 62 TR114 Universal PCI Board Hardware Manual ISDN Cause Codes Table 11 Class 010 Network Congestion Hex Value Description Meaning A2 34 No chann e available An appropriate channel is not currently available to handle the call A3 35 Call queued AT amp T Network is not functioning Immediate redial is unlikely to succeed A6 38 Network out of order Network isnot functioning Immediate redial is unlikely to succeed A9 41 Temporary failure Network is not functioning Immediate redial is unlikely to succeed AA 42 Switching equipment Switching equipment generating this cause is congestion experiencing a period of high traffic AB 42 user information is discarded The network can not deliver access information to the remote user as requested For example m auser to user information m low layer co
109. nd passes the number to the application for routing Thesetelephone numbers are not necessarily consecutive TheLAN fax network administrator must associate each of the workstations on thenetwork with oneof thetelephone numbers in the assigned block of M SN numbers 123 Appendix D Telephone Service Options For incoming calls the telephone company includes the full M SN number as the called party number in the SETUP message W hen theTR114 channel answers acall it captures theM SN number and passes it to the LAN fax application on the host which routes the fax to the workstation on thenetwork associated with that number TR114 H NT1 jal MSN block 944 4885 944 4112 Figure 13 Typical MSN Configuration 124 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Direct Inward Dialing Direct Inward Dialing DID or Direct Dialing Inward DDI is recommended for larger LAN fax networks with ten or more workstations It provides an unlimited range of numbers usually purchased in blocks from the PTT It is usually available only on point to point datalinks excluding the UK and Franceas previously mentioned In some countries it is possible to specify how many of the trailing digits are sent as the Called Party Number to the TE when a call is placed For examplein the UK or Portugal you could specify that you require the last 4 digits DID enables automatic routing of facsimiles to distinct worksta
110. nd the following window appears Bg TR Series Hardware Test fer Windews NT v1 2 Channel Overview Status TR114 TR114 TR114 LeeP START Waiting fer Call TR114 L P START Waiting fer Call Success Fax on port was received successfully The fax data has been saved in file rec ips Click on port line to highlight it and then click on it again or press the Enter Key for a more detailed information about the fax lt ABOUT gt lt SEND gt lt LOG gt lt HELP gt lt QUIT gt 4 available perts The port is not ready for the next call until you select lt OK gt 2 After you select lt OK gt highlight the line that lists the port number then select that line again or press Enter to display the Status History screen where you can see detailed information about the port 3 Atthis point to send thefax back out to alocal fax machine select SEND and then enter the name of the file that was received in this example it would be rec00 ips 23 Chapter 2 Testing Status History Screen The Status History screen displays detailed information about a particular port It also displays past status messages When a fax is sent or received on the port the messages are updated automatically The following image shows a failed attempt to send a fax and then a successful attempt single page using a PCI board lS TR Series Hardware Test for Windows NT v1 2 101 Xx a TR114 LOOP START 6x46
111. nfiguration Files Table 18 Configuration File Keywords Continued Keyword Board Description v_timeout Voicemode only Themaximum time in seconds to wait after the last dialed digit for a final call progress result Value Type decimal Default 60 secs width res TR114 Specifies the action taken as a result of page width or behavior resolution mismatches on fax transmission Does not affect fax reception Scaling the fax is not available for all combinations of resolution mismatches 0 Terminate the call 1 Horizontally and vertically scale the fax 2 Truncate the page TruFax fax boards always truncate or pad the page Value Type decimal Default 1 The following sample file does not include all configuration options See your supplied btcall cfg or user cfg file did digits 3 country code 0010 id string First Fax immediate nrings 3 v timeout 10 font file ibmpcps fz8 max pagelist 25 84 TR114 Universal PCI Board Hardware Manual ISDN Configuration File ISDN Configuration File Parameter chan bearer cpn cps local add local sub This section appliesto TR114 BRI boards only ThelSDN configuration file is a user supplied ASCII file that contains ISDN configuration information It contains specific values for each channel The isan keyword in the user defined configuration file btcall cfg specifies the filename of the ISDN configuration file the default is isdn cfg Specifying all channelsisnot necessary
112. ng noise signal ratio for recording 83 specifying wait time after silencefor recording 84 standards compliance 43 status history test 24 subrouting inbound LAN fax xvii supplementary ISDN services xvii 122 multiple access linehunting 127 switch hook flash setting maximum time 82 T technical support downloading BRI firmware updates 96 telephone jack pinout 34 telephoneservice connectingto ISDN 109 telephony regulations 44 temperature requirements xv termination wall jack 113 test messages WindowsNT 25 testinga TR114 board 8 testnt command 13 error conditions 25 filesrequired 11 receiving 23 running 13 sending 21 troubleshooting 25 149 U testnt uninstalling 26 timeout values 80 tones setting dialingtypes 82 TR114 board testing 8 TR114 features 29 TR114I analog telephony boards xiii TR114 loop start analog boards xiii TR114 universal port boards for BRI xiii trace information capturing 26 96 troubleshooting ISDN installations 120 WindowsNT 25 typographical conventions xi U uninstalling Windows NT test software 26 user cfg file 6 user defined configuration file keywords 73 W wall jack termination 113 cabling to ISDN through wall jack 113 WindowsNT test software 13 25 filesrequired 11 uninstalling 26 wink start DID servicetype 103 104 setting for DID channels 80 150 TR114 Universal PCI Board Hardware Manual
113. ng of thedid digits parameter depends on whether the card receives DID digits en block or overlapped En block When sending digits using the en block method the application passes the whole number in a single group M ost installations receive DID digitsin this way If you receive DID digits en block set thedid digits parameter to the expected number of digits and thedid variable parameter to 0 Setting did digitsto a value less than the expected number of DID digits causes only the trailing digits to be passed For example if the network sends 1234567 asthe called party number and did digitsis set to 3 theboard returns 567 to the application Settingdid digits to a value greater than the number of digits you receive causes the TR114 board to reject the call Overlapped Receiving When sending digits using the overlapped receiving method the application passesthe DID digits grouped into separate messages Overlapped receiving isfound in thefollowing circumstances m When the public network in some countries notably Germany Austria and Italy allows a user defined variable number of subaddress DID digits m When the supplemental serviceis DID and the data link is point to point a When thecaller is dialing using overlapped sending If you receive DID digits in overlapped receiving mode and the number of digits you might receive are variable set thedid digits parameter to the maximum you expect to receive and set the did v
114. ng type DTMF Touch Tone Pulse Number of digits Three Four Trunk Type Loop start 2 wire Ground Start 4 wire N ot supported The options listed in bold type are the values set in the default configuration file supplied with the board Note After you know what service options are available you must specify the service type and number of digits in your software configuration file in the Brooktrout API it is the btcall cfg file 103 Appendix D Telephone Service Options Service Type Signaling Type Number of Digits Trunk Type TheTR114 supports both wink start and immediate start service Brooktrout recommends wink start service because it is faster and less prone to errors than immediate start service The following table describes the difference between wink start and immediate start service Service Type Interdigit Delay Time Wink Start TheTR114 expects to see the first DID digit within 5 seconds after the telephone is activated Each successive digit must arrive within 5 seconds of the previous one Immediate Start The TR114 expects to receive the first DID digit within 18 seconds after the telephone is activated Themaximum interdigit delay is 18 seconds This servicetype might be easier to usefor hand dialed testing Ifimmediate start istheonly service availablefrom your telephone company consult the documentation supplied with your software for information on how to support
115. nts help us providethe highest quality documentation possible xii TR114 Universal PCI Board Hardware Manual Introducing the TR114 Fax Board Introducing the TR114 Fax Board vM TheTR114 isa powerful fax and voice product that can be used for many applications including fax broadcast fax on demand fax store and forward LAN fax servers e mail to fax services and combined voice and fax applications Thereare several types of TR114 PCI boards m TheTR114 PCI loop start analog boards These boards consist of one two and four channel models for usein computers with PCI buses m TheTR114 PCI two channel and four channel boards with DID interface These boards consist of two channel and four channel models and are used in computers with PCI buses for routing of calls on analog lines with DID service m TheTR114 PCI combo boards These boards are a combination of the two and four channel DID and loop start models m TheTR114 Universal PCI boards for ISDN Basic Rate Interface BRI These boards consist of two channel and four channel models for usein computers with PCI buses This document includes information on configuring and testing your TR114 board establishing telephone network connections and troubleshooting any issues that might arise Because registry entries are for internal use only and can be changed without notice defining configurations or processes based on the presence or order of registry entries is st
116. nued Bit Value Related Function Explanation 0x00800000L defineRST MAX TIMEOUT Maximum timeout exceeded fatal 0x01000000L defineRST DIG ERR OTHER Other TR114 digital I SDN configuration error fatal 0x02000000L defineRST RETAIN ERR Error dueto channel state retention attempt fatal 58 TR114 Universal PCI Board Hardware Manual ISDN Cause Codes ISDN Cause Codes When the ISDN network or remote user disconnects a call for any reason the cause IE might be reported by any ISDN aware application The cause lE consists of three significant octets m Location Octet A single general location octet that indicates where the disconnection message was generated m Cause Value Octet The actual cause value octet that provides a detailed description wm Diagnostic Octet A diagnostic octet that might be added to provide further information Cause codes are not specific They are guidelines and are implementation dependent Certain PTTs and PABX manufacturers use a smaller subset of cause codes covering awide range of possible problems Example 5 Disconnect Cause IE 80 90 Disconnect cause IE 80 90 Decode the message using the following table The general location is 0x80 Remote user The cause value is 0x90 Normal clearing No diagnostic octet The message shows the remote user disconnecting hanging up normally 59 Appendix B Result Codes Location Octet Th
117. number CPN in asample configuration 95 PABX requirement 121 capturing ISDN traceinformation 26 96 cause codes ISDN 59 cause value octet ISDN causecodes 59 60 CED waittime 75 channels connecting TR114to ISDN 109 identifying 17 compression types for fax transmission 80 computer platforms xvi Configuration and Diagnostics CD 130 configuration files bri cnf 89 BT CPARM CFG 87 BT CPARM CFG file 87 btcall cfg 73 digital cfg 85 ISDN configuration file 85 keywords 74 user defined configuration file 73 configuration utility briconf 3 configuring BRI boards 85 configuringISDN 3 129 configuring LAN fax software 6 connecting DID service 105 109 connectingPABX 115 connecting TR114to ISDN 109 conventions typographical xi country telephone parameter file 74 country_code 130 configuration file keywords 75 setting 6 D D signaling channel 107 D channel values 92 datalink 93 changing 4 requirements xvi debug mode 76 diagnostic octet ISDN causecodes 59 68 DID DDI answer supervision signaling 102 boards 38 call detection requirements 76 mounting brackets 38 service channels cables and types 106 connecting 105 109 ordering 102 service options digitlength 104 number of digits 103 servicetype 103 104 signaling type 103 104 trunk type 103 104 service type immediate start 103 104 wink start 103 104 setting immediate or wink on channels 80 signaling type DTMF 103 signaling type pulse 103 trunk typ
118. oftware and Configuration Files 2 Installing Brooktrout Firmware Files llle 2 Setting Brooktrout Driver Parameters 0000 cee ee sess 2 Loading the Driver and Initializing the TR114 illl 3 Configuring ISDN for TR114 BRI Only 000000 eee 3 Configuring Your LAN Fax Software 0 000 cece eee ees 6 Setting the Country Code essare perian aa AETERNE 6 Setting the DID Digits and DID Variable 0 000 uae 6 Ensuring that the Board is Working 2 000 e eee te eee 8 Contents Chapter 2 Testing c sesso orn eee ee eee be eke 9 Introduction to Testing 2 0 eee eee 10 Downloading Software from the Brooktrout Web Site 10 Fil s Bequired ur K ae cet E ea eel ew Ba IRI Re ER MS 11 DED ACTIVITY v aout Cecily dente Ded ten aad oS Cus bte oe dee duet 12 Using testnt to Test Your Installation llli 13 R rnning testnt as Soa Ll wet ld Ei EVLEWal e ERE 13 Using the Channel Overview Screen 0 000 cece eee eee 17 Sendinga Fax cvisSeita yada heads Ruhe di geo d ene Gaui Ege RR s 21 Receiving a Fax aeia ea e a e eee ee 23 Status History Screen 1 0 0 0 tee 24 Troubleshooting Under Windows NT 2000 02000 0c eee eee 25 Uninstalling the Test Driver 00 liliis eae 26 Appendix A Hardware tx conte eerie eee eee xus 27 TRIIS Models ER pane rtt e ae aa aed yea I OR V 28 TRIM Fe
119. omponents any damage resulting from abuse of the Product or normal wear and tear In the event of a warranty claim the item if in theopinion of Brooktrout it is proved to be defective will be repaired or replaced with a functionally equivalent item at Brooktrout s sole option upon delivery to Brooktrout of the defective item together with a dated proof of purchase and specification of the problem Brooktrout is not responsiblefor transportation and related charges in connection with shipment of items to Brooktrout for warranty service Brooktrout reserves the right to charge for inspection at Brooktrout s then prevailing rates if it is determined that the items were not defective within the terms of the warranty To obtain warranty service contact Brooktrout Technology T echnical Support With respect to software and firmware it should be understood that these components are complex works that may contain undiscovered defects Although the software and firmware provided with the Product contain substantially thefeatures described in thedocumentation to the extent applicableto the product purchased Brooktrout does not warrant that the operation of such software and firmware will meet the user s requirements or beuninterrupted or free of errors No oral or written information or advice given by Brooktrout or its authorized representatives will create a warranty or increasethe scope of this warranty N o representative agent dealer or employee of
120. on File Keyword max_width min_length missing_wait nrings Table 18 Board TR114 TR114 with Firmware V 1 74 TR114 with Firmware V 1 74 only Configuration File Keywords Continued Description Setsthemaximum page width permitted for fax reception Valid values are 0 2 215mm A4 1728 N ormal resolution pixels 1 255mm B4 2048 Normal resolution pixels 2 303mm A3 2432 Normal resolution pixels 200H x100V Normal 200H x200V fine 300H x300V 400H x400V and 200H x400V resolutions are all supported on the TR114 ValueT ype decimal D efault 0 Specifies the minimum number of lines required for a fax page received in non ECM mode The board considers any fax page with fewer linesinvalid and responds with an RTN signal 10 scan line units range 0 to 255 ValueT ype decimal D efault 0 Specifies the delay to apply during dialing when the dial string does not contain a w ora atthe start of the dial string or immediately following an initial 8 or Toto 50 ms units ValueT ype decimal Default 20 1 second Thenumber of rings on which to answer an incoming call Value T ype decimal Default 1 81 Appendix C Configuration Files Keyword restrict res subpwdsep switch_hook tone pulse Table 18 Board TR114 TR114 with Firmware V 1 6 and later only TR114 Configuration File Keywords Continued Description Specifies allowable resolutions for fax
121. on guide included with the board The Preface contains the following sections m About thisGuide m Introducing the TR114 Fax Board Contacting Technical Support Preface About this Guide Chapter Topics Chapter 1 Chapter 2 Appendix A Appendix B Appendix C Appendix D Glossary This hardware guide explains how to configure and test the Brooktrout TR114 universal PCI fax boards with either loop start DID or ISDN BRI telephone service This guide contains the following chapters This chapter explains how to configure theT R114 boards and how to change the parameters that are set in software This chapter explains how to test your TR114 installation using Brooktrout s configuration and diagnostic software This hardware appendix describes the physical features of the TR114 uPCl series boards and recommends personal safety precautions when handling them It describes pinouts and LED activity for Analog and BRI boards and provides information for regulatory and standards compliance This appendix provides information about call progress error codes result error codes and ISDN cause codes This appendix describesthe structure of the configuration files This appendix describes telephone service options It provides order and connection information about Loop start DID and ISDN services The glossary defines the terms used in this manual TR114 Universal PCI Board Hardware Manual About this Gu
122. one Service Advice of charge end Billing information is only presented as atotal at theend of thecall The billing information is delivered in two types units and currency Units A unit value is returned where each unit has a pre defined value This type of billing information has a simple structure with few options Currency Theactual cost of the call isreturned including currency identifiers and multipliers This type has a complex structure with many options and can vary from country to country AOC D is the most common form of AOC because it is used in most PABX installations M any PABX can also providethis AOC information to their EurolSDN ports Unit isthe most common type sinceit mirrors earlier analog billing methods and has a simpler structure than currency The structure of currency type varies from country to country Note Although the board can interwork with all the varieties of AOC if there is a choice available we recommend AOC D with unit type This is becauseit is more widely available premature disconnections result in a partial value implementation does not vary widely and it requiressimple application support Configuring the Board Installation of the board is achieved in much the same way asthe analog TR114 The board can be configured to match the differing characteristics of the ISDN environment using the general configuration file btcall cfg and thebriconf configuration utility See
123. ooktrout Technical Support United States Canada Email techsupport brooktrout com Latin Ameri Aca Fax 1 781 449 9009 Technical support is available M onday through Friday 8 30am through 5 30pm Eastern US time Europe Email eurosupport brooktrout com Fax 32 2 658 0180 Technical support is available M onday through Friday 9 00am to 6 30pm CET Japan Email inu dns1 infocom co jp Fax 81 3 5800 9183 Technical support is available M onday through Friday 9 30am to 5 30pm Web site http www brooktrout com xviii TR114 Universal PCI Board Hardware Manual Contacting Technical Support Returning a Defective TR114 Board If you suspect that your TR114 board is malfunctioning contact Brooktrout Technology or the reseller from whom you purchased the board Typically Brooktrout Technical Support or your reseller requests that you run diagnostics on the TR114 board to determine whether it has a hardware defect If it does you need to return the board for repair to Brooktrout Technology Inc or to the reseller from whom you purchased it In the event of equipment malfunction Brooktrout Technology Inc or an authorized agent should perform all repairs The user is responsiblefor reporting the need for serviceto Brooktrout or to one of its authorized agents When returning a product on Return M erchandise Authorization RM A to Brooktrout Technology Inc ship it in the original packaging or in an antistati
124. ormat information when associating each workstation with its subaddress and callers must includeit in the dial string The maximum number of characters permitted in subaddresses varies across telephone service providers but twenty characters is typical and provides support for an almost unlimited number of workstations For incoming calls the telephone company includes the full ISDN directory number and subaddress asthe called party number in the SETUP message When the TR114 channel answers a call it capturesthe subaddress and passesit to the LAN fax application on the host which routesthe fax to the workstation on the network associated with that number In most installations a range of numbers assigned to one or more ISDN portsin order to perform inbound routingisrequired There aretwo common PTT supplied services M ultiple Subscriber Numbering M SN and Direct Inward Dialing DID Recommended for small LAN fax networks with eight or fewer workstations M SN enables direct routing of incoming faxes to individual workstations or printers attached to the LAN fax network This serviceis usually available only on individual ISDN lines It assigns a block of telephone numbers usually eight to ten to an ISDN lineand is specifically for the point to multipoint datalink For example if 8 numbersare assigned to a single ISDN line using the point to multipoint datalink the TR114 answers all calls directed to any of the 8 numbers a
125. ou must also includein your user s manual instructions for entering this information into your system IC Equipment Attachment Limitations CS 03 The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements Industry Canada does not guaranteethe equipment Will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company sinside wiring associated with asinglelineindividual service might be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions might not prevent degradation of servicein somesituations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions might give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected
126. outes the fax to the workstation on the network associated with that number This service is intended for all other general purpose number provisioning such asin PABX di om di NM EM N ES B dii Figure 14 Typical DID Configuration with Line Hunting A service provided by many PTTsand PABX isthe ability to share a pool of numbers across anumber of ISDN ports Calls are routed to thefirst available free port T here are usually two call placement strategies linear and cyclical In linear line hunting all incoming calls initially are placed to the same port In cyclical line hunting incoming calls are rotated across all ports in the group Cyclical huntingisintended to balancethe load across the ports but it can make troubleshooting difficult 126 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Multiple Access Line Hunting MA LH Subroutes Subroute Type This service is usually available only on groups of two or more ISDN lines It combines several physical ISDN linesinto onelogical access which can bereached through any telephone number in the range of assigned DID telephone numbers When you order M A LH service you might haveto select and definethe following subscription options m Subroutes m SubrouteType m Hunt Method m Hunt Order A subroute is a logical access made up of multiple ISDN lines All
127. r Requirements for Each TR114 Board 5 Type 5VDC 12VDC 12VDc 1 channd 1 08A 4mA 30 mA 2 channel 1 08 A 4 mA 30 mA 4 channel 1 09A 6mA 42 mA Tellabs Current Current Used per DID Trunks Model Supplied Channel Supported 8001 10A 40 mA 25 8012 0 25 A 40 mA 6 XV Preface Required Cables Brooktrout supplies telephone cables with the TR114 board If you make cables for your TR114 see Telephone Jack Pinout on page 34 for cabling information ISDN Requirements The following summarizes the general requirements for ISDN installations Physical Requirements m S T BRI interface from an NT1 or ISPBX a Twisted pair cable for the connection between the NT1 or ISPBX and the RJ 45 wall jack where the TR114 connects Ask your NT 1 or ISPBX vendor for specifications for this cable and the maximum length m 100 ohm termination at the RJ 45 wall jack if the connection to theNT1isindirect OnelSDN BRI linefor each TR114 ISDN BRI interface a P2B two channel board requires one line a P4B four channel board requires two lines Data Link Requirements Euro ISDN point to point ptp or point to multipoint pmp xvi TR114 Universal PCI Board Hardware Manual System Requirements Supplementary Services Inbound LAN Fax Subrouting Multiple Telephone Line Sharing Call Charge Information If you have ISDN for a LAN fax network you may need one or more circuit switched supplementary servic
128. rongly discouraged For comprehensive information about features of the TR114 uPCI series boards see Appendix A H ardware on page 27 xiii Preface System Requirements The following section describes H ardware Requirements Operating Requirements Cable Requirements ISDN Requirements Hardware Requirements This section lists the required hardware for use with TR114 boards in your system One 32 or 64 bit PCI slot A hardware interrupt assigned by system BIOS A block of consecutive l O ports assigned by system BIOS 12 addresses for two channel boards 20 addresses for four channel boards Telephone service is required as follows For theTR114 uPCI Analog models telephone service for loop start telephone interface analog single line extension for PBX or Key telephone systems or DID telephone service or both FortheTR114 PCI BRI model ISDN telephone service Appendix D Telephone Service Options on page 97 explains how to order telephone service xiv TR114 Universal PCI Board Hardware Manual System Requirements Operating Requirements This section summarizes the requirements for effective operation of TR114 boards in your system Temperature 0 50 C 32 122 F Humidity 1096 9596 non condensing Power Note The computer provides the power to the TR114 BRI the TR114 BRI does not draw power from the NT1 or ISPBX Table 1 Powe
129. rs ranging from 239 9400 to 239 9499 W hen any one of the numbers in this range is dialed the telephone company seizesthetrunk and transmits the last few digits usually 3 or 4 of the dialed number to the TR114 By detecting these digits the TR114 can tell which of thehundred numbers was actually dialed If thetrunk is busy callersto any of the other numbers encounter a busy signal Becauseof this situation many fax messaging systems require more than one DID trunk to which the range of DID telephone numbers is assigned The number of trunks required depends on thetraffic demands on the system Since DID trunks are one way inward a two way fax messaging system using DID requires one or more loop start telephone interfaces for sending facsimiles 100 TR114 Universal PCI Board Hardware Manual DID Telephone Service DDI DID Operation When a person or a fax machine dials a number connected to a TR114 DID channel the telephone company telco seizes that number sline causing loop current to flow through the board The board detects theloop current and recognizesit asan incoming call Thenext step depends on how the DID line has been configured with wink start the most common configuration service or with immediate start service On alineconfigured for wink start service the board momentarily reverses the voltage polarity applied across the phone line after it detects seizure of the line The reversal a wink signal
130. rting the application if debug modeis not already enabled by the application An optional filename can be specified which sets up a debug function to send output to the specified file if a debug function was not already set by the application Value Type string Default disabled stdout Number of DID digits to capture the call is terminated if the specified number of DID digits is not detected The maximum number is 63 This parameter is applicable for analog DID T1 DNIS and ISDN Called Party N umber DID behavior also depends on the value of the configuration file variable did_variable Value Type decimal Default 4 Sets the requirements for DID call detection based on the did_digits line parameter value and the interdigit time limit 0 The board detects a DID call only when it receives the number of decimal digits specified by did digits 1 The board terminates the digits and detects a DID call when it receives the number of decimal digits specified by did digit or when theinterdigit time limit expires If did digitsis 0 the maximum value for did digits increases to 127 digits and termination occurs based only on the timeout ValueT ype decimal D efault 0 Thename of the digital phone interface configuration file that contains PCM interface configuration information ValueT ype character string Default digital cfg 76 TR114 Universal PCI Board Hardware Manual User Defined Configuration File
131. s Yes multichannel support LED status indicators Yes Yes Yes Application Programming Interface libraries and driversfor Yes Yes Yes a number of operating systems see the Brooktrout Fax and Voice Application Programming Interface U ser s Guide 30 TR114 Universal PCI Board Hardware Manual Notices Regarding Personal Safety Notices Regarding Personal Safety The following safety information is important when installing a TR114 board in apersonal computer Safety considerations for protection of personnel from voltages on the telephone lines The analog telecommunications interface is intended to be connected to telecommunications network voltage TN V circuits that might carry dangerous voltages The telephone cord s must remain disconnected from the telecommunications system until the board has been installed within a host that providesthe necessary protection of the operator If you must open thehost equipment for any reason disconnectthe telephone cord s prior to touching any internal partsthat might carry telecommunications voltages Safety considerations for protecting the telephone lines from host generated or resident voltages The power required by the host and the total of all adapter boards installed within the host environment together with any auxiliary apparatus shall not exceed the power specification of the host apparatus For TR114 power requirements see Power on page xv It is
132. s the telco that the line is ready to receive the last few digits of the dialed number The telco transmits these digits to the board with DTM F signals or in some cases with pulse signals You must inform the telco of the number of DID digits you want the them to transmit When theTR114 board has detected all of theDID digits it reverses the polarity across the phone line again signaling the telco that it has accepted the call If the board does not detect the correct number of DID digits it plays a fast busy signal On a line configured for immediate start service the board does not perform a wink Instead thetelco waits a fixed amount of time after seizing the line before it sends the DID digits to the board Then when it detects or fails to detect the correct number of DID digits the board responds the same as it does when configured for wink start service 101 Appendix D Telephone Service Options DID Answer Supervision Signaling In compliance with FCC DID registration Brooktrout includesthe following information regarding TR114 modelsI2C 12D 14C and 14D for the customer 1 Allowing this equipment to be operated in such a manner asto not provide proper answer supervision signaling isin violation of FCC Rules Part 68 2 Thisequipment returns answer supervision signalsto the PSTN when 1 Answered by the called station 2 Answered by the attendant 3 Routed to arecorded announcement that can be administered b
133. setstheTR114 channel 0 of Port A to usethe Calling Party Number 123 and channel 1 of port A to use 456 Set data link bearer B channel preference and cpn parameters for the BRI lines on the first card 0 and second card card 1 0 datalink ptp 1 1 datalink ptp 0 1 2 datalink pmp bearer speech 1 1 bchan_sel 2 bchan_sel 1 bchan_sel 2 bchan_sel 1 Gpn 123 2 cpn 456 EnF OAO NNNNEFR 95 Appendix C Configuration Files Capturing Trace Information You can usethebriconf program to perform protocol analysison the TR114 BRI board The briconf utility captures the ISDN protocol trace information to the circular buffer 1 Stoptheapplication but do not stop the driver bfax Note If bfax is stopped you will need to restart it At a DOS prompt from the directory where faxinit exe resides run faxinit n 2 AttheDOS prompt from the directory where your briconf exe resides enter briconf d c Restart your application Send or receive faxes Stop your application again without stopping bfax Send the contents to the file britracetxt as follows Q ge d co briconf d e The briconf utility automatically creates the file britracetxt in the same directory as the onein which your were working The britracetxt and logxx txt files are very useful for Technical Support when diagnosing ISDN line problems Note Thebriconf utility creates only one britracetxt file If you have multipleTR114 BRI boardsin thesame
134. status of the Green LED These should beforwarded to Brooktrout technical support Q have my board installed in Spain and it appears to work correctly on both point to point and multipoint datalinks Which datalink should choose to configure the board Some PTT connections in Spain allow both datalinks types to be used without reconfiguring the line This is achieved by applying the standards in a novel way When the ISDN TR114 is used on such aline and it is the only device on that line the Spanish PTT recommends use of the point to point datalink Q Why does the board not answer any calls even though it can fax out correctly have the DID service and receive 3 DID digits from the local PTT You probably need to check the did digits setting Verify your configuration by running faxtest u 0 v r You should see a debug data entry on the screen when you attempt to receive For example 11 10 13 23 45 37 0 intr 0x14 DEBUG DATA 0x0 11 10 13 23 45 37 0 Debug string An incoming call has been detected with 3 digits in Called Party Number 11 10 13 23 45 37 0 intr 0x14 DEBUG DATA 0x0 11 10 13 23 45 37 0 Debug string An incoming call has been detected with 0 digits in Redirecting Number This shows the call was rejected after 16 seconds because 3 digits werereceived but did digitswasset higher Simply setdid digitsto a value of 3 and retest 134 TR114 Universal PCI Board Hardware Manual ISDN Telephone Ser
135. tions or printers attached to the LAN fax network LAN fax systems large enough to warrant DID service often warrant line hunting service also see Multiple Access Line Hunting MA LH on page 127 If linehunting is included with DID service thetelephone company searches across a group of ISDN linesfor a free B channel on which to deliver an incoming call This service is usually available only on groups of two or more ISDN lines It provides a range of consecutive telephone numbers Some telephone companies offer DID ranges in blocks of 10 100 1 000 and 10 000 numbers DID numbersconsist of two parts an access codethat identifiesthe DID subscriber and an extension number that identifies the individual user The length of the extension number usually depends on the size of the DID rangeand on subscriber requirements but it is fixed for the subscription and registered in the public ISDN network TheLAN fax network administrator must associate each of the workstations on thenetwork with oneof thetelephone numbers in the assigned rangeof DID numbers 125 Appendix D Telephone Service Options Line Hunting For incoming calls the telephone company includes the called party number in the SETU P message The called party number might bethefull DID number or thelast oneto five digits of the DID number When the TR114 channel answers a call it captures the DID number and passes it to the LAN fax application on the host which r
136. to Test Your Installation Screen display for starting debug mode HE TR Series Hardware Test fer Windews NT v1 2 S t 6 _TR114 ISDN BRI ng for Call 1 TR114 ISBN BRI Waiting fer Call API Debug Log The system is ready to start API DEBUG MODE In this mode commands data interrupts and other status messages are are written to files for each port For example verbose messages for port are saved in log txt Click OK to continue or CANCEL to abort lt CANCEL gt Request fer send Screen display to disable debug mode i TR Series Hardware Test fer Windews NT v1 2 Status _TR114 ISDN BRI TEN Call 1 TR114 ISBN BRI Waiting fer Call API Debug Log The system is ready to disable API DEBUG MODE Presently the system is writing verbose messages to log files corresponding to each active port Click OK to stop Verbose Mode or Click CANCEL to continue Verbose Mode lt CANCEL gt Request fer send 19 Chapter 2 Testing Screen display for an idle system Help Quit i TR Series Hardware Test fer Windews NT v1 2 Channel Overview Pert Type Status 6 TR1i14 ISDN BRI Waiting for Call 1 TRi14 ISBN BRI Waiting fer Call lt ABOUT gt lt SEND gt lt LOG gt lt HELP gt lt QUIT gt In addition to capturing the API debug log for each channel in a logxx txt file you can use the briconf program to perform on card protocol analysis The briconf utility capt
137. ubscriber equipment Types areNT1and NT2 NT1 Network termination type 1 A 2 wire PSTN 4 wire subscriber interface Installed at your site it terminates the public ISDN network supplies power to the ISDN line and your ISDN devices and performs maintenance functions NT2 Network termination type 2 An intelligent device that performs higher level functions such as switching and concentration Examples are an ISPBX LAN and aterminal controller 142 TR114 Universal PCI Board Hardware Manual Reference Points TA Reference Points SUB TA Specifications defining the links that connect devices on an ISDN network and their communications protocols ISDN standards define three user subscriber reference points R S and T and two Central Office CO reference points U and V R An analog interface linking a TE2 to a Terminal Adapter TA Tied to country specific standards it typically complies with an X series and V series of ITU T recommendations Sor S T A four wire digital connection linking individual TE1sor TE2s to their NT1 It separates individual terminals from network related communications functions Whilethe S and T points are electrically identical the S point linksa TE1 or TE2 to an NT2 and theT point links them to an NT1 Two wire digital connection linking the NT1 to the Central Office Also known as the local loop The interface at the Central Office that links a line
138. ughtercard Y ou should contact your application vendor for appropriate updated files Q My green LED flashes and is mostly OFF This happens after attempt to place a call Why See the reply to H ow do know if my datalink is point to point or point to multipoint Q Why does the board not answer any calls and when attempt to dial out do receive a final call progress of Quiet T 30 time out with the green LED flashing Itmightbethat theapplication you areusingiscorrectly initializing the daughtercard but is not using the correct TR114 firmware Version 1 80 or aboveis required Q How do know if my datalink is point to point or point to multipoint Symptoms of a datalink mismatch are wm Cannot send or receive faxes mw Thegreen LED associated with the channel attempting to place the call is mostly OFF and briefly flashing ON after you have attempted to place a call m When you attempt to placea call your application returns with SIT INTercept ISDN Cause 80 9b If you have these symptoms you should configure the board to use the other datalink protocol 133 Appendix D Telephone Service Options If this does not resolve the problem the ISDN cause for the disconnection and a protocol trace should be obtained as shown in the section covering the on board protocol analyzer The debug txt and britracetxt files should be included with the information describing the symptoms of the problem and the
139. ures the traceinformation to the circular buffer Press QUIT on the testnt Channel Overview screen to display the DOS window 1 To start the trace enter the following at the DOS prompt briconf d c 2 Rerun theNTTes program as follows nttest 3 Send or receive faxes using the NTT es program When you finish sending and receiving faxes select lt QUIT gt to exit the screen 5 Send the contents to the britracetxt file as follows briconf d e The briconf utility automatically creates the britracetxt file in the same directory Technical Support engineers use the britrace txt and logxx txt files when diagnosing problems Select HELP to seeadditional information about what you can do in the Channel Overview screen Select QUIT to close the test utility 20 TR114 Universal PCI Board Hardware Manual Using testnt to Test Your Installation Sending a Fax If you select lt SEND gt the following window appears BS TR Series Hardware Test fer Windews NT v1 2 Pl ES Channel Overview TRi14 LOOP START Waiting for Call TR114 LO P START Waiting fer Call TRi14 LOOP START Waiting fer Call TR114 LeeP START Waiting fer Call Port Phone Number wi 7814339526 File Name TEST IPS lt HELP gt lt CANCEL gt lt ABOUT gt lt SEND gt lt LOG gt lt HELP gt lt QUIT gt Bend a fax 1 Enter the port channel number you wish to use 2 UsetheTab key to moveto the next
140. user s authority to operate the equipment Pursuant to Part 15 of the FCC Rules this equipment has been tested and found to comply with the limits for a Class A digital device Theselimits providereasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate 47 Appendix A Hardware Safety radio frequency energy and if not installed and used in accordance with the instruction manual might cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense IC Emissions Notice This ClassA digital apparatus complies with Canadian I CES 003 Cet appareil num rique dela class A est conforme la norme N M B 003 du Canada TheTR114 is recognized by ETL the component recognition number is on theback of the board The TR 114 has been tested and complies with UL Standard 1950 3rd ed CSA C22 2 No 950 95 3rd ed Safety of Information Technology Equipment Including Electrical Business Equipment This product must be mounted in the final assembly so that it is isolated from exposureto any hazardous voltages voltages greater than 42 4 Vac peak or 60 Vdc within the assembly Adequate separation and restraint of cables and cords must be provided To maintain t
141. vice Q do not know how many DID digits should be receiving How do check Using the configuration and diagnostics CD edit the file user cfg Change did_digits to 20 Run axtest u 0 v r Place a call into the system from a telephone or fax machine The call will berejected after 16 seconds but a debug data entry is displayed on the screen indicating how many digits were received see previous FAQ You can now configuredid digitsto this value assuming fixed number of digits Q Why can I receive calls with the board behind my PABX but not originate any Some PABX expect a Calling Party Number to be presented by the TE First try to originatea call in the enhanced modeto determine and notethe ISDN cause code for the disconnection Try running faxtest with the c option For example run faxtest u 0 c cpn s number where lt cpn gt is a valid number programmed in the PABX as an M SN DID number for that particular port If this works the CPN can be programmed into the board using the briconf program Check the cause code against the previous attempt Some PABX require a channel identifier Try adding the line bchan sel 3 to your bri cnffileand re configurethe board If thisdoesnot work check the briconf txt file for further bchan se options Q I can receive calls with the board behind my PABX but when I originate any the call is accepted and then disconnected after four seconds What is wrong
142. vice Causes of this failure might be e Faulty cable connection Board is configured with a data link different from the one provided by the network for example the network is point to multipoint and the data link for the SDN TR114 is point to point 41 Appendix A Hardware Regulatory Notices The following standards cover requirements for using hardware in compliance with various regulatory agencies In some configurations the TR114 is required to comply with TBR21 Technical Body Regulations European Union Telco requirements Notice to Users of Brooktrout TBR 21 Boards With respect to 98 482 EC Annex II This equipment has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connection to the Public Switched TelephoneN etwork PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance With respect to 98 482 EC Annex Ill This equipment is designed to operate correctly on the networks of Austria Belgium Denmark Finland France Germany Greece Iceland Ireland Italy Luxembourg N orway Portugal Spain Sweden Switzerland N etherlands and UK Operational problems might occur in Spain when this equipment
143. virtually all LAN Fax applications the 138 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service 1M firmware 164 pex must be used Firmware versions 1 80 and above are suitable for use on the ISDN board For example a suitable firmware would be v18a 164 pex The country_code in btcall cfg should be set to match the analog board Q What is the maximum number of fax channels can have in one system The current limit is 96 fax channels per chassis Since this would involve 24 TR114 4B s 48 ISDN BRI lines thereal limit is likely to besomewhat less dueto chassis or power considerations For channel counts of 12 or more Brooktrout s primary rate solution might be more suitable and cost effective H ere a single NIC N etwork Interface Card can provide up to 60 communication channels This NIC would connect via an internal telephony bus M VIP to high density digital fax voice boards This allowsfor future 60 channel solutions using only 5 slots M ultiple NICs can beinstalled in the same chassis for even higher densities Q have my ISDN ports configured for cyclical hunting to distribute incoming calls but all even numbered channels seem to have much more traffic Why For incoming calls calls on either bearer channel B1 or B2 are collected by the lowest numbered TR 114 channel associated with that port This can lead to even numbered channels including zero handling a higher proportion of traffi
144. w where the error occurred If a system error occurs you can find the exact cause of theerror in the Event Viewer For example if you receive the system error 487 in the window where you load bfax it means that the driver did not install due to an error Look in the Event Viewer for bfax to find the description of the error For example Event Viewer System Log on HP_TECHSUPPORT Log View Options Help Date Time Source Category Event User Computer Q 5 13 00 3 40 15 PM Service Control Mar None 7000 N A HP TECHSUPPORT D5 19 00 3 40 15 PM bfax None 1 N A HP TECHSUPPORT Q 5 13 00 3 40 15 PM bfax None 21 N A HP_TECHSUPPORT 0 3 40 15 PM 24 HP PI Q 5 13 00 3 40 15 PM bfax None 24 N A HP TECHSUPPORT er Eveni Detaii en 5 ay EE eC sam Gn uc cu P y Time 3 40 15 PM Source bfax s Somo oroma HN e in T 65 570 75937 PM Computer HP TECHSUPPORT Category None HP TECHSUPPORT 5 5 00 75937PM Description HP TECHSUPPORT 5 5 7 59 37 PM The description for Event ID 24 in Source bfax could not be found HP_TECHSUPPORT 5 5 7 59 09 PM It contains the following insertion string s Serial HP TECHSUPPORT Deran 7 58 08 PM PevicetSerial0 Translated HP_TECHSUPPORT 5 4 3 23 02 PM HP_TECHSUPPORT 5 4 00 3 04 36 PM HP_TECHSUPPORT 2 46 12 PM HP_TECHSUPPORT 5 4 2 27 49 PM HP_TECHSUPPORT 5 4 00 2 09 27 PM ig HP TECHSUPPORT Q 5 400 1 51 06 PM M UEM cet HP_TECHSUPPORT 5 4 00
145. would recommend the useof TR114 firmware versions 1 8a and daughtercard firmware version 2 00 or above Customers in receipt of overlapped receive DID or who require advice of charges should contact their local technical support for firmware details Q What are the small connector blocks supplied with the boards Do need them The connector blocks usually grey or white areterminating resistor packs and plug directly into the connectors on the board They are provided for use on point to point physical configurations or on multipoint when no other TEsare terminated With theterminators in place the board could be placed as far as one kilometer away from the NT In practice most installations are much closer and connector blocks are not required 132 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service Q How do ensure that my LAN Fax application supports the ISDN board Theonly sure way isto contact your application provider but some other identifiers are m Thegreen LEDs should be flashing when the LAN Fax application is ready to send or receive faxes m TheFaxinit output which is often logged in file faxinit log in winnt bfax in NT applications includes ISDN daughtercard specific information m Thefirmware version distributed with the LAN Fax application should be version 1 80 or above Q Why does my green LED never flash The application software has probably not initialized the ISDN da
146. xample if you have TR114 channels 0 3 specifying bri line 1 and bearer chan 1indicatesthe first of the two TR114 channels using BRI line 1 which is TR114 channel 0 W bri line landbearer_chan 2 indicateTR114 channel 1 bri line 2andbearer chan 1indicateTR114 channel 2 W bri line 2andbearer_chan 2 indicateTR114 channel 3 TheTR114 channel that usestheD channel can havea valueof 1 or 2 unlikethe normal numbering of the TR114 channel that has a range of 0 N 1 whereN isthe number of channels Each D channel corresponds to two B channels These are used by two TR114 channels but with no fixed correspondence between the B channels and the TR 114 channels For example if you have TR114 channels 0 3 specifying d chan 1andd tr114 chan 1indicatesthefirst of the two TR114 channels using D channel 1 which is TR114 channel 0 W d chan 1andd tri114 chan 2 indicateTR114 channel 1 m d chan 2andd tr114 chan 1 indicateTR114 channel 2 m d chan 2a ndd tr114 chan 2 indicateTR114 channel 3 92 TR114 Universal PCI Board Hardware Manual BRI Configuration Utility Parameter datalink bearer cpn local bchan sel Table 20 Definition Specifies the ISDN data link type for a specific D channel Selects the bearer capability for outgoing calls for a specific TR114 channel When there is an isdn cfg file used by the application the bearer setting in isdn cfg has priority at runtime Specifies the calling party nu
147. xpect to receive Theexact interpretation of did digits depends upon whether or not you arein receipt of overlapped receiving If you arein receipt of overlapped receiving as you might beif you arein Germany Austria or Italy thedid digits keyword should be set to thetotal number of DID digits you expect to receive If the number of digits you expect to receive is variable you should set the did digits valueto the maximum you could receive and set the did variable keyword to 1 Under such variable digit conditions the board operates with a 5 second interdigit timeout If you arenot in receipt of overlapped receiving which applies to most installations did digits has the following interpretation If did digits is set to a value less than the expected number of DID digits the trailing digits are returned For example if the network 130 TR114 Universal PCI Board Hardware Manual ISDN Telephone Service sends 1234567 as the called party number with did_digits set to 3 the board returns 567 to the application In the previous example if did_digits were set to 7 then 1234567 would be returned It is important that did digits should not be set to a value greater than the number of expected DID digits with did_ variable set to zero The reason for this is that the board waits 16 seconds for the number of digits specified in did_digits then it rejects the call issuing 80 28 User Invalid number format as the cause for the d
148. y the CPE user and 4 Routed to a dial prompt 3 This equipment returns answer supervision on all DID calls forwarded back to the PSTN Permissible exceptions are 1 A call is unanswered 2 A busy toneis received or 3 A recorder tone is received Ordering DID Telephone Service The following specifications are for direct connection using a wall jack If you will beconnectingthrough aPBX check with your PBX support person to see if your PBX supports DID service For DID service you must obtain the following from thetelephone company m OneDID telephonetrunk for each TR114 DID interface m A block of telephone numbers usually 100 or 1000 numbers per block associated with thetrunk For DID telephone service a power supply must be installed and running on the TR114 beforethe telephone company can activate aDID line Oncethe DID lineis activated 48 V dc power must be continuous or thetelephone company might disconnect the DID service You must providethetelco with a specification of theDID service options you want 102 TR114 Universal PCI Board Hardware Manual DID Telephone Service DDI DID Service Options Before you order DID service from your telephone company you need to find out what DID serviceoptions areavailablein your area and decide which options you want These service options define how your DID service operates DID service options include Service type Wink Start mmediate Start Signali

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