User Guide
Contents
1. 1 With the main menu displayed select the Cash icon 2 Enter the cash amount in dollars and cents select enter 3 On the Confirmation screen select Yes or No to confirm the amount of cash collected is correct 4 The terminal will prompt for an authorization signature Using the stylus have the customer sign in the signature box and select Done 5 The terminal prints a receipt of the transaction including the signature and returns to the main menu 20 Pending When a credit card transaction is processed without a cellular connection the Mobilescape will give you the option of pending storing the transaction If the transaction cannot authorize a Connection screen Figure 1 will appear If you select Yes on the Connection screen the transaction will move into pending until connection has been made and the transaction can be processed If you select No the transaction will automatically be voided To view if your credit card transaction is still in pending or has been declined select the Pending icon found on the main menu Figure 2 By selecting the radio buttons found at the bottom of the pending screen Figure 3 all pending and declined transactions will be displayed Once a pended transaction has been approved the transaction detail will be removed from the pending screen If the pending transaction is declined an additional receipt will print out stating declined at the bottom No Network Connection Pend2. door is closed Paper feeds from the bottom of the roll IMPORTANT Do not subject the terminal or paper to extreme temperature Do not leave either in direct sunlight for long periods of time Thermal paper is heat sensitive and may turn black in extreme conditions Customizing Your Mobilescape Mobilescape gives users the flexibility of customizing the terminal to meet their company s needs The invoice tip and memo screens can be used to capture and report important transaction data on the receipt and in Mobilescape Manager To turn on or off any of these screens contact the Mobilescape Helpline at 1 866 414 5600 for assistance Enter Invoice No 5 EC 09 42 AM CDT Confirm Tip Sale 25 00 ves ADD TIP Total 25 00 h B O i 05 26 PM CDT X Enter Memo 2 3 4 5 6 7 8 9 0 W E R T Y U lO P A S D F GjH J KL Z X C V B N M Bs Clear h B O i 10 20 AM EST X Invoice Support Mobilescape s invoice screen enables users to associate an invoice number with the individual sale default character setting 1 16 maximum characters 80 accepts alpha amp numeric entries Tip Support Mobilescape s tip support enables users to accept tips for their services only available on credit card and cash transactions Memo Screen Mobilescape s memo screen enables users to make specific notations regarding a transaction maximum characters 250 text carries over to receipt and Mob
3. enter SHEE CARDIO PROCEED card icon to manually enter the card number enter card 3 Click the back button to change transaction type or click cancel to abort and return to the main menu 5 E O fi 02 38 PM CDT Warning 4 A Warning screen will display the message This is a This is a CREDIT RETURN transaction Do you want to CREDIT RETURN proceed transaction Do you want to proceed h E i 02 40 PM CDT Select Yes to proceed or No to cancel the transaction 14 Return Credit Card Transaction continued Enter Amount 5 Enter the credit amount in dollars and cents select enter 6 The terminal contacts the server to authorize the credit return CREDITING 25 00 Ooofgoo h B 1 11 10 AM CDT Please Sign 7 Once the transaction is approved the terminal will SALE 25 00 prompt for an authorization signature Using the stylus have the cardholder sign in the signature box Agree to Comply with Cardholder Agreement and select Done 8 The terminal prints a receipt of the transaction Done including the signature and returns to the main menu h EQ i 01 46 PM CDT 15 Pre Authorization Credit Card Transaction To authorize payment before a service or item is bought a pre authorization can be processed to ensure funds are available prior to the completion of the sale or work The Mobilescape s pre authorization feature is turned off by default Note If a transaction is pre authorized wit
4. 1 03 59 PM CDT 5 Enter the 2 digit expiration month select enter 6 Enter the 2 digit expiration year select enter 7 Enter the CVV code listed on the card select enter optional Note For MasterCard VISA and Discover the CVV is located on the back of the card and for American Express it is located on the front 8 Enter the cardholder s last name select OK optional 9 Enter the cardholder s first name select OK optional Manual Credit Card Transaction continued Enter Street Number 10 Enter the street number for the billing address select OK optional 1 2 3 4 5 e 7 9 o a wje r t v u i Jo alsa alh ss z x c vibiniml h z O i 05 17 PM CST X Enter ZIP Code 11 Enter the ZIP code for the billing address select enter optional 12 Enter the transaction amount in dollars and cents select enter 13 The terminal contacts the server to authorize funds Swipe card to proceed h B 11 10 AM CDT 10 Manual Credit Card Transaction continued Please Sign 14 Once the transaction is approved the terminal will SALE 25 00 prompt for an authorization signature Using the stylus have the cardholder sign in the signature box Agree to Comply with Cardholder Agreement and select Done 15 The terminal prints a receipt of the transaction including the signature and returns to the main menu h B O i 01 46 PM CDT Note When the credit card infor
5. 2 Ce llescape Mobilescape 3130 Rogerdale Rd Suite 190 Houston Texas 77042 Tel 713 735 5500 Fax 713 735 5503 Co Mobilescape User Guide mPowering Payments Everywhere www mobilescape com Table of Contents Basic USO 3 EIS PI pelea c ELTON ETT 3 Turning the Moblleseape on arngd olL is ee e ete rot ite e ai 3 USAS D mo 3 PROCESSING a transaccion 4 BACAN ais tw lees T 4 Accessing the printer PADEM cccceeeccccceseeecceeseecceusececsueeecseuseeecsuseeessaeeecseeeeeseageeessaneessegseeesseseeeenes 4 Loading ADS asada dr T UR 4 Customizing Your MODIESCA De iii iio 5 Credit Gard Transaccional eeu eu Food ru osa cubus oru ad 6 Swiped Credit Gard Transactions A dica d va scales lessen 6 Manual Credit Gard Transaccional 8 Vold Gredit Gard TranSaCuon eaisescibso iet pt ada n ra cond as etude pat nan aca ecol bnt lr ids 12 Return Credit Gard Transaclol ss di as 14 Pre Authorization Credit Card Transaction occcccccconncnncccconncnnnconoononnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 16 Force Credit Gard TransdcuOllos sens dir dE ouo Eos PO FEE cd adit staat ede uu duiscopme o tisur rope EUNDI 18 Cash Transaction sami UR 20 PONGING essa did 21 a 22 gro n M 22 SU E o A A re 22 mice A AE E N E O AN E E E E EAN T E A T A AAE E A TS 23 Bo Or E E E N UE 23 PROM ANIC SO P a a a a a RN 2
6. 3 A OE EN e E AE E E A A ERU RENE A EE 23 Maintenance Mode isisisi ta 24 Enabling Exiting Maintenance Mode sssrinin aiaia aA 24 COn AS aian a E a A R en 24 Cali Dre 25 Warranty ae M 26 Basic Usage Display Indicators These symbols appear along the bottom of the screen to provide status on the operating functions of the terminal Symbol Name Symbol Description External power indicator Indicates the terminal is operating on external power Four bars indicate the battery is fully charged A single bar Panny Monn Clealor indicates the battery needs recharging Indicates the signal strength of the cellular network More bars Signal strength indicator a stronger signal Fewer bars indicate a weaker signal Transmit indicator Indicates an active data session over the cellular network The tower indicates the terminal is connected to the cellular Connection indicators network The question mark indicates that the terminal is not connected to the cellular network Cancel display Aborts the session and returns to the main menu This symbol will appear only after the terminal has been turned 10 52 AMEST time stamp on and aconnection has been made You must have atime stamp to process a transaction Turning the Mobilescape on and off To turn the terminal on press the gray power button located on the front of the terminal When a valid time of day displays in the lower right corner of the screen the terminal is rea
7. FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES AS A RESULT OF PRODUCTS NOT BEING AVAILABLE FOR USE BANKSERV IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM INCLUDING ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGES OR CONSEQUENTIAL DAMAGES BANKSERV IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY THIS LIMITATION APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM MADE UNDER THIS WARRANTY OR AS A LOSS CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF BANKSERV OR AN AUTHORIZED REPRESENTATIVE OF BANKSERV HAS BEEN ADVISED BY YOU OF THE POSSIBILITY OF ANY SUCH DAMAGES 26
8. ator Select the Calculator icon to display the calculator 22 Tools Menu continued Printer of Receipts to Print Print Last Receipt O Skip Logo Print Summary Printer Paper Feed Print Test Page O i 12 24 PM CDT X Advanced L Modem Status Confirm Sales O Auto Pend Mode O Skip Deposit Warning amp of Dial Attempts ES B O i 12 24 PM CDT X Your card will be charged 20 00 Do you wish to continue 5 8 O i 01 17 PM EST X Figure 4 Sleep Printer Select the Printer icon to access the Mobilescape s multiple printer features Set the number of receipts you wish to print Print the last receipt Set the Skip Logo toggle Print a Summary of all transactions run since the previous batch Advance extra paper through the printer Print a test page Back Select the Back icon to return to the main menu Advanced Select the Advanced icon to access features that will allow you to customize your Mobilescape Modem Status When selected the current status of the modem will be displayed on the main menu Confirm Sales When selected a sales confirmation screen will appear before a credit card transaction is authorized A confirmation screen for a cash transaction will always appear before completing the transaction Figure 4 Auto Pend Mode When selected all transactions will move into pending before authorizing regardless of the network connection status Once transactions are
9. b an imprint of the card number By doing this you understand and agree that BankServ is not responsible for the loss or theft of this data is not responsible for key entered processing downgrades and holds no responsibility if the card is stolen closed or otherwise fraudulent You also understand that you assume the entire risk of the transaction and that you should ask the customer for as much contact information as possible including an address and a telephone number If you have questions about this process please call the Mobilescape Helpline at 1 866 414 5600 for more information 21 About Tools ABC Plumbing Truck 1 Returns N Tip N Inv Slip Y CAT N Merchant Device 20268 ESN F615D50A Temperature 081F 081F Battery 94 4 00V Hardware 10 Software 1 IP Address 108 102 141 175 md5 2199 e59d0085a287 38113902 df2e c61 d 5 E UJ i 10 16 AM CDT X e Y Calculator Printer Back Advanced Swipe card to proceed 5 B 11 12 AM CDT Calculator senno cel c BIL Gj ms eI ala h O 04 37 PM EDT X About Select the About icon to review the configuration and specific information concerning your Mobilescape terminal The temperature hardware and software versions battery status and the name and number of the terminal are also displayed Tools Menu Selecting the Tools icon from the main menu will give you access to the features in this section Calcul
10. dy for use You should allow 15 to 60 seconds for the terminal to become fully functional Please note that it may take longer depending on the local cellular coverage The Mobilescape is designed to enter sleep mode rather than turn off To activate sleep mode select the Sleep icon on the main screen To exit sleep mode press the power button to wake up the terminal We recommend that you activate sleep mode when the terminal is not in use to conserve battery power The terminal will automatically enter sleep mode after five minutes of inactivity Using the stylus The stylus is stored in the upper right hand corner of the terminal and should be used to navigate through the Mobilescape s icons and sign electronic signatures Always use the point of the stylus for on screen writing Never use an actual pen pencil or other sharp object to write on the screen When entering a signature on the screen be sure to use slow continuous strokes and sign only in the signature box Processing a transaction The Mobilescape terminal processes transactions best when reception is strong Signal strength is indicated by the number of signal bars displayed at the bottom of the screen The more bars displayed the stronger the signal Once a stable connection is established the signal strength indicator will no longer display and the transmit indicator circling arrow will appear in its place To get the best signal strength use the terminal outside whene
11. eseller against defects in materials or workmanship under normal usage for a period of one 1 year from the date of original purchase Your sales receipt showing the date of purchase is your proof of purchase date and is required to make a warranty claim During the warranty period BankServ will repair or replace defective or damaged parts with new or refurbished parts or at the option of BankServ refund the purchase price All exchanged parts and Products replaced under this warranty will become the property of BankServ Mail in service can be obtained during the warranty period by calling 1 866 414 5600 This warranty does not cover inbound shipping charges risk of loss during shipment export taxes custom duties and taxes or any other charges associated with transportation of the Product to the repair facility BankServ covers outbound shipping charges when returning a replacement or repair Product to the Customer BankServ retains the right to assess all warranty claims and to determine if damages are covered by the warranty In the case of a claim that is not covered by the warranty you will be contacted to determine whether BankServ should repair the damage for a fee or whether the Product should be returned to Customer by BankServ Limitations of Remedy This limited warranty excludes any Product s that has been damaged or rendered defective a as a result of accident misuse or abuse b by operation outside the usage parameters
12. h B yi 09 41 AM CDT Enter Auth Number 2 3 4 5 6 7 8 9 0 W ER T Y U 1 OJP A S D F G H J K L Z X c v B N m BS_ h 8C 03 00 Pm cor X FORCING a 25 00 SALE 00000 0 h B 7 11 10 AM CDT Please Sign SALE 25 00 Agree to Comply with Cardholder greement h B O T 01 46 PM CDT 5 Enter the transaction amount in dollars and cents select enter Note The amount being forced cannot exceed the amount that was originally pre authorized 6 Enter the Auth Number from the pre authorized transaction select OK Note The Auth Number is located on the pre authorization receipt 7 The terminal contacts the server to perform the force 8 Once the transaction is approved the terminal will prompt for an authorization signature Using the stylus have the cardholder sign in the signature box and select Done 9 The terminal prints a receipt of the transaction including the signature and returns to the main menu 19 Cash Transaction Follow these steps to log a cash transaction and print a receipt with the Mobilescape optional QS i Credit Card Cash Pending 436 About Tools Sleep Swipe card to proceed h El 1 11 10 AM CDT Enter Cash Amount cancel h O 04 28 PM CDT Confirmation Total amount of cash collected is 237 99 Is this correct es no h O i 04 30 PM CDT X Please Sign SALE 237 99 confirm that the cash amount collected is correct
13. h Mobilescape you will need to force the transaction with Mobilescape to collect the funds 1 With the main menu displayed select the Credit S Cx Card icon Credit Card Cash Pending a G About Tools Sleep Swipe card to proceed h A 1 11 10 AM CDT Select Option 2 On the Select Option screen select pre authorize sale void return pre authorize gt force 3 h H O i 01 13 PM CDT X AUTHORIZATION ONLY 3 Swipe the credit card if available or select the enter SHEE CARD YOIROEEED card icon to manually enter the card number enter card 3 Click the back button to change transaction type or click cancel to abort and return to the main menu h z O i 02 45 PM CDT Warning 4 A Warning screen will display the message This is a This is a AUTHORIZATION ONLY transaction Do you want to AUTHORIZATION ONLY proceed transaction Do you want to proceed h 8C 02 47 PM CDT Select Yes to proceed or No to cancel the transaction 16 Pre Authorization Credit Card Transaction continued Enter Amount 5 Enter the amount to be pre authorized in dollars and cents select enter 6 The terminal contacts the server to perform the pre authorization AUTHORIZING coaMXoo 7 Once the transaction is approved the terminal will SALE 25 00 prompt for an authorization signature Using the stylus have the cardholder sign in the signature box Agree to Comply with Cardholder Agreement a
14. ilescape Manager Credit Card Transactions Swiped Credit Card Transaction The swiped credit card transaction is the most common type of transaction and is also the most cost effective Always attempt to swipe a credit card for the lowest transaction costs To process a credit card sale follow theses steps QS amp Credit Card Cash Pending LL ee G About Tools Sleep Swipe card to proceed 5 B 1 11 10 AM CDT Select Option sale 3 return pre authorize gt force 3 5 E O i 01 13 PM CDT X SWIPE CARD TO PROCEED Click the back button to change transaction type or click cancel to abort and return to the main menu h z Q i 01 39 PM CDT Enter Amount h El 1 09 41 AM CDT 1 With the main menu displayed select the Credit Card icon or swipe the credit card to initiate a sale transaction 2 On the Select Option screen select sale 3 Hold the credit card with the magnetic strip down and facing away from you Swipe the credit card from right to left through the magnetic card reader slot 4 Enter the transaction amount in dollars and cents select enter Swiped Credit Card Transaction continued 5 The terminal contacts the server to authorize funds U AUTHORIZING Swipe card to proceed h B 1 11 10 AM CDT Please Sign 6 Once the transaction is approved the terminal will SALE 25 00 prompt for an authorization signature Using the stylus have the cardholder sign in
15. in pending the terminal will continuously try to authorize the transaction out of the pending queue Skip Deposit Warning Feature not available of Dial Attempts This is the number of times the terminal s modem will attempt to establish a connection when authorizing a sale Selecting the Sleep icon will put the Mobilescape terminal into sleep mode to conserve battery power To exit sleep mode press the gray power button 23 Maintenance Mode Enabling the Mobilescape s Maintenance Mode will allow you to adjust the terminal s contrast and calibrate the terminal s screen Enabling Exiting Maintenance Mode To enter Maintenance Mode make sure that the terminal is on and hold down the power button until you hear a single beep and the screen displays Enabling Maintenance Figure 5 Once you are in maintenance mode the Contrast and Calibrate icons will be displayed on the main menu Figure 6 Credit Card Cash Pending Enabling om Maintenance ae E LI El Bii EI I About Tools Sleep 9 Contrast Calibrate 5 A 11 10 AM CDT h A 7 11 10 AM CDT Figure 5 Figure 6 To exit Maintenance Mode turn off the terminal by selecting the Sleep icon The next time the terminal is powered on to process a transaction the Contrast and Calibrate icons will be gone Contrast To adjust the contrast of the Mobilescape s LCD screen make sure that the terminal is in Maintenance Mode then select the Cont
16. ing AX Press YES to store transaction until a S Cx Date Card Amount clear signal is found understand transaction may not authorize and Credit Card Cash Pending A accept all risk of loss or error ED Call 866 114 5600 for more information About Tools Sleep Swipe card to proceed Pending Declined hic i 04 54 PM CDT h O i 04 55 PM CDT X Figure 1 Figure 2 Figure 3 NOTICE ON PENDING TRANSACTIONS The Mobilescape device has the capability to store transactions in pending mode in the event that it cannot find a cell signal By selecting yes on the appropriate screen the device will upload stored transactions once it finds a clear cell signal Storing transactions for future authorization is an optional feature By selecting yes you agree to hold BankServ harmless from any financial risk or liability in the event that the card is declined transactions do not authorize correctly or are lost for any reason including transmission errors in the cellular communication network If you do not agree to these terms you should select no to cancel the transaction If you select no you are solely responsible for the outcome of the transaction if you decide to exchange your goods or services for a card that cannot be authorized In this situation you may decide to write down the customer s credit card number or to place the card under a segment of the device s thermal paper to ru
17. mation is manually entered an additional copy of the receipt containing extra space will print allowing for a manual imprint of the card to be taken Place the blank portion of the receipt on top of the credit card Using the flat side of the stylus trace the cardholder information including name 16 digit card number and expiration date This feature helps in providing proof that the card was present at the time of the transaction 11 Void Credit Card Transaction When a transaction is done incorrectly the following steps will cancel void the transaction A void transaction must be performed on the same day as the original transaction and before the daily batch closes 1 With the main menu displayed select the Credit S S Cx Card icon Credit Card Cash Pending Lb e C About Tools Sleep Swipe card to proceed h Bl 1 11 10 AM CDT Select Option 2 On the Select Option screen select void sale void return 3 pre authorize gt force h E O i 01 13 PM CDT X 3 Swipe the credit card if available or select the enter SEC CARD TOPROCERD card icon to manually enter the card number Click the back button to change transaction type or click cancel to abort and return to the main menu h B Oi 04 47 PM CDT Warning 4 A Warning screen will display the message This is a Lesh id a VOID transaction Do you want to proceed transaction Do you want to proceed Select Yes to proceed or No to cancel the tra
18. nd select Done 8 The terminal prints a receipt of the transaction including the signature and returns to the main menu GEC vis mor Note The Auth Number on the receipt will be needed to force the sale and collect your funds 17 Force Credit Card Transaction If a transaction was pre authorized with the Mobilescape and once the service or item is accepted by the customer a force transaction is processed to collect the pre authorized funds The Mobilescape s force feature is turned off by default O x 1 With the main menu displayed select the Credit NS S Cx Card icon Credit Card Cash Pending D x a About Tools Sleep Swipe card to proceed h B 11 10 AM CDT Select Option 2 On the Select Option screen select force sale void return 3 pre authorize gt force h E O i 01 13 PM CDT X FORCE SALE 3 Swipe the credit card if available or select the enter SWINE CARD TO PROCERD card icon to manually enter the card number enter card 3 Click the back button to change transaction type or click cancel to abort and return to the main menu h B O i 02 55 PM CDT Warning 4 A Warning screen will display the message This is a This is a FORCE SALE transaction Do you want to proceed FORCE SALE transaction Do you want to proceed Select Yes to proceed or No to cancel the transaction h B i 02 56 PM CDT 18 Force Credit Card Transaction continued Enter Amount
19. nsaction h E 04 48 PM CDT 12 Void Credit Card Transaction continued Enter Amount 5 Enter the void amount in dollars and cents select enter o h E O i 09 41 AM CDT 6 Confirm that the transaction information is correct You have selected a select Yes 25 00 SALE transaction for CHRISTOPH HENRI on 4416 0159 Click YES to Proceed 03 55 PM CDT 7 The terminal contacts the server to authorize the void VOIDING 25 00 000000 5 B 1 11 10 AM CDT Please Sign 8 Once the transaction is approved the terminal will SALE 25 00 prompt for an authorization signature Using the stylus have the cardholder sign in the signature box Agree to Comply with Cardholder Agreement and select Done 9 The terminal prints a receipt of the transaction including the signature and returns to the main menu h z O i 01 46 PM CDT 13 Return Credit Card Transaction When items or services are unwanted unsatisfactory damaged or incorrect a return transaction can be processed to credit the customer s card 1 With the main menu displayed select the Credit S Cx Card icon Credit Card Cash Pending zb L3 a G About Tools Sleep Swipe card to proceed h A 1 11 10 AM CDT Select Option 2 On the Select Option screen select return sale void return pre authorize gt force 3 5 E O i 01 13 PM CDT X CREDIT RETURN 3 Swipe the credit card if available or select the
20. rast icon Tap either the up or down arrows to adjust the contrast of the screen Figure 7 Once the adjustment has been made exit the screen and then exit Maintenance Mode by putting the Mobilescape to sleep Note It is best to tap the up or down arrow once and wait until the screen registers the new contrast before tapping the arrow multiple times Contrast h E O i 04 39 PM EDT X Figure 7 24 Calibrate If the Mobilescape is ever dropped or if the LCD is not registering your selection then the screen may need to be calibrated Once in Maintenance Mode select the Calibrate icon from the main menu Using the stylus touch the center of the moving box as many times as necessary Figure 8 This could be up to six 6 times for full calibration After the terminal has been calibrated you will be redirected to the main menu where you should select the Sleep icon to exit Maintenance Mode bd Calibrating Touch Screen Please touch the center of the box Step 1 Point 1 Figure 8 25 mPowering Payments Everywhere www mobilescap e com BANKSERV END CUSTOMER LIMITED WARRANTY U S GENERAL PRODUCT WARRANTY This limited warranty applies to the Mobilescape product line Product Please contact the Mobilescape Helpline at 1 866 414 5600 for questions regarding this limited warranty Terms of the Warranty BankServ warrants the Product you have purchased from BankServ or from an authorized BankServ r
21. stated in the Product s User Guide c by the use of parts not manufactured or sold by BankServ d by modification of the Product or e as a result of service by anyone other than an authorized BankServ service provider If a problem develops with this Product during or after the warranty period you may contact your dealer or the BankServ service center If the problem is not handled to your satisfaction write us at BankServ 3130 Rogerdale Road Suite 190 Houston Texas 77042 or e mail ms support mobilescape com THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION BANKSERV S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN THE PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT EXCEPT AS EXPRESSLY PROVIDED IN THIS LIMITED WARRANTY NO WARRANTIES EXPRESS OR IMPLIED STATUTORY OR OTHERWISE INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE MADE WITH RESPECT TO ANY PRODUCT NO WARRANTY WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED IF THIS LIMITATION IS RESTRICTED BY LAW IN CERTAIN JURISDICTIONS THEN IT APPLIES TO THE EXTENT ALLOWABLE UNDER THE APPLICABLE LAW FOR THAT JURISDICTION BANKSERV DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY
22. the signature box and select Agree to pena with Cardholder Done greement n 7 The terminal prints a receipt of the transaction including the signature and returns to the main menu h B i 01 46 PM CDT Manual Credit Card Transaction The customer s credit card information can be manually entered if the card is not present or if the magnetic strip on the card is not scanning properly The following steps will walk you through a manual credit card sale 1 With the main menu displayed select the Credit NS S Cx Card icon Credit Card Cash Pending Qo C About Tools Sleep Swipe card to proceed h B 11 10 AM CDT Select Option 2 On the Select Option screen select sale 3 Select the enter card icon SWIPE CARD TO PROCEED OR enter card gt Click the back button to change transaction type or click cancel to abort and return to the main menu h z Q Y 01 39 PM CDT Enter Card Number 4 Enter the 16 digit credit card number select enter h 8 02 12 PM CDT Manual Credit Card Transaction continued Enter EXP Month cancel X b 3 O 02 14 PM CDT Enter EXP Year cancel 4 B C i 02 15 PM CDT Enter CVV Code Boj 11 13 AM CDT Enter Last Name 2 3 4 5 e 7 8 9 0 wje r t v u i s dif gif ilk z x e v b nm bE C 03 59 Pm cor X Enter First Name 2 3 4 5 6 7 8 9 0 w e r t v uli o p s d f g h 1 k 1 ss z x e v b nim Clear SPACE OK b 3
23. ver possible When operated inside a building reception may be better near a window Credit card transactions can be entered with or without a connection to the cellular network If a credit card transaction is processed without a connection the Mobilescape will give you the option of moving the transaction into pending until a connection has been established A pended credit card transaction is neither approved nor declined until the terminal is powered on and a connection is made with the cellular network To learn more about the Mobilescape s pending function review the Pending section of this document Batching The Mobilescape automatically batches daily transactions that are not in pending The terminal does not need to be plugged in or turned on for the auto batch process to take place Accessing the printer paper Access to the paper compartment is a two movement operation First lift the front edge of the paper door to unlock the door Then continue lifting as the door swings up and back to reveal the paper compartment Swing open Lift here Loading paper The Mobilescape terminal requires the use of thermal paper For proper installation place the roll of paper into the paper compartment making sure that the paper extends out from the bottom of the roll Before closing the door make sure that the paper extends beyond the compartment when the
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