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Installing Alliance 8300

1. rettet intei 71 printing transactions essere 72 80 Alliance 8300 Installation Manual product COMENIS cao 2 OVENVICW RR 2 publication library iii 66 R removing Alliance 8300 seJ Alliance 8300 Databases iii 76 Alliance 8 00 canada anta 75 GCTV Interface caeca SR ENSE 75 COILS m 46 IMAS M eaees 74 MSDE Sil aa ae Ria 77 requirements hardware aa 3 software safety terms and symbols see ix server computer setup Services setup Alliance Server iui 9 p gpKoCcc E 13 software requirements iii 4 Lic 43 SQL Server verify operation Of iii 29 SQL Server Agent T technical SUpport au rione anale ri 66 tto bleshootihg o eom Ee ORE 64 U D rr 73
2. SPTEST1 SPSQL X Services Refresh services Start Gontinue u Pause a Stop IV Auto start service when OS starts Running SSPTEST1 MSSQLServer Note The SQL Server Agent must be running to keep the Alliance 8300 databases in optimal condition Chapter 2 31 Preparing the server computer 4 Click the Services arrow and select SQL Server Agent from the list Figure 25 Figure 25 Select SQL server agent Fo SQL Server Service Manager iol xl Server SPTESTI SPSQL Services SOL Server Agent Refresh services gt Start Continue Dy a Pause s Stop TT Auto start service when OS starts Stopped SSPTEST1 SQLServerAgent 5 Note the server computer name and service status as Stopped at the bottom of the dialog box Click Start Continue A green arrow displays on the computer image indicating the service is running 6 Select Autostart service when OS starts 7 Exit SQL Server Service Manager Setting up SQL Server 2000 optional As an alternative to MSDE Alliance 8300 may be used with Microsoft SQL Server 2000 Service Pack 3a or later Before you install Alliance 8300 you must create an instance of SQL Server 2000 named SPSQL where the database user sa has the password master See Figure 26 32 Alliance 8300 Installation Manual Figure 26 Creating an instance named SPSQL Instance Name gt Default The user sa is
3. baa b reale ein 4 Before YOU begin oroRRISR a ea iaia 5 Tasks to be perfonmedi sli v bebb e WR PRINSQU PU CU HDD das 8 References and related documentation 10 Preparing the server computer 11 Server computer Setup a Pew eh 12 Settirig UP YOUR MONIKO esisin ea Eb IRR A RE dep ER 12 Installing Alliance 8300 cece cece cee eee III I 13 Installation part 4 eios teet ERI OE ebbe Pb RH IRR Reed 13 Installation part 2 server only isssssssssssssssssss II 23 Dernonsiration mode iuis es esses eed acq RP OP Ue pO EORR E EREE EEDA 26 Installation results sese eat rr EEERTeCUTA Y SEU RR Ue UU T AES 26 Seting UP MSDE e559 sis caches nene or RA FOU S 29 Setting up SQL Server 2000 optional nn renne errre 31 Registering Alliance 8300 server e 34 Configuring ServiceS cece ad eee eee e teen een mh mh 38 Starting services automaticdlly 0 0 cece cent ee 39 Stopping Services MONUGILY aa eu etRRR TI ar 40 Verifying that services are rUNNING i 40 Starting Alliance 8300 0 ee 41 vi Alliance 8300 Installation Manual Chapter 3 Chapter 4 Optional server applications cece LL 42 installing IMAJIN s re rurali AES 42 Installing Microsoft ACCESS 2 cece aa iaa S 43 Setting up dial up modems cece eee eee e 43 Addingiserial ports senes eser iaia ie ei ina ai an 44 Adding
4. Click Start Settings Control Panel Steps for Windows XP vary slightly 2 Double click Administrative Tools then double click Component Services 3 Select Services Local in the left hand panel The Component Services window displays as shown in Figure and shows the Alliance 8300 services as started Figure 35 Alliance 8300 services started ompone e e O x ini Console Window Help 1e 8 Action View e gt gg ES i an Tree Services Local E Console Root P Component Services Notifies sele Manual E Event Viewer Local Alliance 8300 Diagnostics Automatic a Alliance 8300 Manager Started Automatic Sa Alliance 8300 System Manager Started Automatic Application Management Provides sof Manual BASF Agent Started Automatic By ClipBook Supports Cli Manual By COM Event System Provides aut Started Manual By Computer Browser Maintains an Started Automatic Bs Defwatch Started Automatic Sa DHCP Client Managesne Started Automatic E Distributed Link Tracking Client Sends notifi Started Automatic of The status will be either Started or blank If it is blank then the service 1s not running See Chapter 5 Troubleshooting maintenance support on page 63 for assistance Chapter 2 41 Preparing the server computer Starting Alliance 8300 1 Select Start Programs Alliance 8300 Alliance 8300 to run the application Alternatively doubl
5. warranties on the SOFTWARE PRODUCT if r integration of other components not approved in writing ty To the extent allowed by applicable law implied any are limited to one 1 year iv Alliance 8300 Installation Manual Intended use Regulatory 7 Customer remedies GE SECURITY s and its suppliers entire liability and your exclusive remedy shall be at GE SECURITY s option either a return of of the SOFTWARE PRODU returned to GE SECURITY CT that does not meet GE resulted from accident abuse or misapplication G will be error free Any rep acement SOFTWARE PRO the price paid if any or b repair or replacement SECURITY s Limited Warranty and which is This Limited Warranty is void if failure of the SOFTWARE PRODUCT has E SECURITY does not warrant that the operation DUCT will be warranted for the remainder of the original warranty period or thirty 30 days whichever is longer Neither these remedies nor any product support services authorized source TO THE MAXIMUM EXTEN offered by GE SECURITY a T PERMITTED BY APPLICAB re available without proof of purchase from an LE LAW GE SECURITY AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WAR AND NONINFRINGEMENT WITH REGARD TO THE SO FAILURE TO PROVIDE SUP 8 No other warranties 9 Limitation of liability PORT SERVICES TO THE M
6. Alliance 8300 ClIENtS i 46 Modifying or removing clients 46 ENODIINGHMAGIAG tens scien aan la piena pete 47 CompletionoriserverSELUP csi 47 Preparing a client computer 0 49 Client computer set p 22 ce ier ide eret Re ids ER DRE e DEEP e beeen 50 Installinigithe capt re dE cedo nen up ee 50 SettiNG UP our MONO neces ox ese RR a HR ana nade REI 50 Installing Alliance 8300 cece ccc cece ence riia niesi Ihe 51 InStallQtioneresultss casa eno te acta rete weed ade ares E EN RI 51 ral fe 52 Registering Alliance 8300 clients cece cece e eee e ete ee 54 Configuring services eck sees e ede ere die SEER bee ae ea eee be dado es 56 Starting services automatically 0 cece cence een e ences 56 Verifying that services are running 56 Optional client applications L cece eee eee III 57 installing IMAJIN isaer ER O 57 Adding s rial POM sii RI id 57 SALUGGIA etnea arie eee 59 Logging off the Alliance 8300 client LL eee eee eee eee eee eens 60 Exiting Alliance 8300 Cclient LL 60 Stopping Alliance 8300 SErvices eee ce ence eee ne 60 Logging off Windows cece LL 61 Shuttingidown c ca ione a E nase E RR 61 Chapter 5 Appendix A Appendix B Appendix C Troubleshooting maintenance support 63 Troubleshiooting 5 Giri ani nana 64 Troubleshoot
7. Install Alliance 8300 Software part 2 database Installation part 2 server only on page 23 5 Verify MSDE is running Verify MSDE operation on page 29 6 Set up MSDE Services SQL Server and SQL Server Agent on page 30 7 Create the Alliance 8300 database Installation part 2 server only on page 23 8 Register the Alliance 8300 license Registering Alliance 8300 server on page 34 9 Configure Alliance 8300 services Configuring services on page 38 10 Verify that services are running Stopping services manually on page 40 11 OPTIONAL If imaging will be used anywhere on Installing imaging on page 42 the Alliance 8300 system install imaging software 12 If applicable program imaging logins Set registry permissions for imaging on page 43 13 OPTIONAL Install Microsoft Access 2002 Installing Microsoft Access on page 43 14 OPTIONAL Program modems Setting up dial up modems on page 43 15 OPTIONAL Program serial port expander Adding serial ports on page 44 16 OPTIONAL If purchased install and program the Refer to the Alliance 8300 CCTV Interface Guide CCTV software and hardware 17 OPTIONAL Install and program printers Appendix B Installing printers 18 OPTIONAL Install a tape drive Refer to the tape drive instructions Chapter 1 Introduction Table 4 describes the overall process of setting up a client computer after setting up the server computer and adding the client comp
8. agree ment between you either an individual or a single entity and GE SECURITY for the software product identified in the Schedule heretoabove which includes computer software and may include associated media printed materials and online or electronic documentation SOFTWARE PRODUCT By installing copying or otherwise using the SOFTWARE PRODUCT you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA do not install or use the SOFTWARE PRODUCT Software product license The SOFTWARE PRODUCT is protected by copyright laws and interna tional copyright treaties as well as other intellectual property laws and treaties The SOFTWARE PRODUCT is licensed not sold 1 Grant of license This EULA grants you the following rights Application software You may install and use one copy of the object code of the SOFTWARE PRODUCT or any prior version for the same operating system on a single computer You shall pay to GE SECURITY the license fee specified in the Schedule hereto Storage network use You may also store or install a copy of the SOFTWARE PRODUCT on a storage device such as a network server used to install or run the SOFTWARE PRODUCT on your other computers over an internal network however you must acquire and dedicate a license for each sepa rate computer on which the server SOFTWARE PRODUCT is installed or run from the storage device The number of simultaneous logins of c
9. before calling for technical support Online publication library Another great resource for assistance with your GE product is our online publication library available to all of our customers To access the library go to our website at the following location http www gesecurity com In the Tools area at the top click the Publication Library link After you register and log on you may search through our online library for the documentation you need 1 Many GE documents are provided as PDFs portable document format To read these documents you will need Adobe Acrobat Reader which can be downloaded free from Adobe s website at www adobe com Appendix A Preparing the operating system This section represents an overview of the installation procedure and does not provide step by step instructions to install the operating system Windows user password LL 69 Network considerations cse Li 69 Setting the network properties 70 Checking ihe SOUP iii 70 68 Alliance 8300 Installation Manual Install your operating system along with the latest service packs The following items are provided for your guidance only and use Windows 2000 Professional as an example Other acceptable Windows operating systems will be similar but the specific instructions may vary Assistance will be provided where the instructions are significantly different between operating systems e e Note F
10. changing the startup method of the Alliance 8300 services Verifying that services are running Verify that services are running and set to automatically start Verifying that services are running on page 40 for details Chapter 3 57 Preparing a client computer Optional client applications Installing imaging The next step during the installation process is to install imaging on the client computer Imaging is used to add images such as photographs and signatures to Alliance 8300 badge designs and person records Note You MUST have Alliance 8300 installed and working before you proceed If you have not installed Alliance 8300 do so now Before installing imaging verify that the Server is running and the client computer can connect to it The Alliance 8300 Server must already have imaging installed See Installing imaging on page 42 for details Set registry permissions for imaging A utility named SPShare exe is provided to set up registry permissions for imaging See Set registry permissions for imaging on page 43 for details about using SPShare exe Adding serial ports The Alliance 8300 client computer uses serial ports to connect to e CCTV matrix switchers Alliance control panels External modems Depending on your requirements you may need to add serial ports to the Alliance 8300 client computer This process is similar to that described in Adding serial ports on page 44 58 Alliance 8300 Installation Manua
11. created automatically Figure 27 on page 33 Assign the password master Select Mixed Mode for authentication Chapter 2 33 Preparing the server computer Figure 27 Authentication mode window Authentication Mode 34 Alliance 8300 Installation Manual Registering Alliance 8300 server Register the Alliance 8300 license in order to use Alliance 8300 on a server computer outside of demo mode see Demonstration mode on page 26 The Alliance 8300 server must be registered before adding clients To register a client refer to Registering Alliance 8300 clients on page 54 The Alliance 8300 License Setup application generates a machine seed key which is unique to the current hardware configuration of the server computer You need to provide the machine seed key to GE who will in turn provide you with a license key that corresponds only to the current hardware configuration of the server computer Note You must obtain a license key from GE during the session in which you run the Alliance 8300 License Setup application If you changed the password for the default user secure if you reinstalled Alliance 8300 or if you changed hardware configuration you may need to repeat the license registration process on all Alliance 8300 computers server and then clients To register the liense do the following 1 Click Start Programs Alliance 8300 Alliance 8300 License The Alliance 8300 License Setup screen displa
12. data 76 Alliance 8300 Installation Manual Removing the Alliance 8300 databases Database removal is normally performed during the removal of Alliance 8300 This section describes how to do it separately if required Note Make a backup of your database before performing this procedure if you want to preserve data To delete the Alliance 8300 databases from the Alliance 8300 Professional Server computer do the following 1 Click Start Programs Alliance 8300 Remove Alliance 8300 Database 2 Type the password for the user name sa the default password is master as shown in Figure 43 Figure 43 Password Remove Alliance 8300 DBs El xl Server Name MELDSKTC SPSOL Remove DB Login Exit Password Database Fie fc Program Files GE InterlogissAlliance 8300 D atabase Location 0 Progress 0 Status Waiting for User s action 3 Click Remove DB Appendix C 77 Uninstalling Removing MSDE Microsoft SQL Server Desktop Engine MSDE is used for Alliance 8300 e Alliance 8700 Badge Programmer If both of these products are removed you can also remove MSDE Note Removing MSDE does not delete Alliance 8300 or Alliance 8700 databases however the database files become unusable because the engine to access and control the database will be removed To remove Microsoft SQL Server 2000 Desktop Engine MSDE software do the following 1 Open the Control Panel and double click Add Re
13. shown in Figure 23 in the task bar status area This may display differently depending on the operating system and service pack Figure 23 MSDE icon Eb Alternatively to verify MSDE using the Services screen do the following 1 Click Start Settings Control Panel Steps for Windows XP vary slightly 2 Double click Administrative Tools then double click Component Services 3 Scroll to locate the service MSSQLSSPSQL The status should read Started which means that the service is running If it 1s blank then the service is not running You cannot proceed with the installation unless the service is running Check your MSDE documentation for more information on troubleshooting 4 Exitthe window 30 Alliance 8300 Installation Manual SQL Server and SQL Server Agent To verify and set up SQL Server and SQL Server Agent services Windows 2000 example do the following 1 Click Start Programs Startup Service Manager The SQL Server Service Manager window displays 2 Click the Services arrow and select SQL Server from the list A green arrow displays on the computer image indicating the service is running Note the server computer name and service status at the bottom of the dialog box 3 Select Auto start service when OS starts Note the server computer name and service status at the bottom of the dialog box Figure 24 Figure 24 Computer name and service status Fo SQL Server Service Manager i isl fess Server
14. the Alliance 8300 services when the Alliance 8300 client application is running Chapter 4 61 Shutting down Logging off Windows To log off the current Windows user do the following 1 To exit Alliance 8300 select File Exit 2 Click Start Shut Down 3 From the Shut Down Windows form select Log off nnnn where nnnn is the Windows user name that you used to log on then click OK This logs off the current user and allows another user to log on Keep in mind that the Alliance 8300 services are still running but you will not receive any alarm notifications Shutting down To do a total shutdown of Alliance 8300 and your computer do the following 1 To exit the Alliance 8300 client application select File Exit 2 Type your operator password then click OK 3 Click Start Shut Down 4 From the Shut Down Windows form select Shut down then click OK A CAUTION You can cause serious damage to your computer if you do not follow the procedure above In fact the resulting damage could require you to reload all the software on your computer 62 Alliance 8300 Installation Manual Chapter 5 Troubleshooting maintenance support This chapter provides information to help you troubleshoot problems and contact technical support in case you need assistance with your GE equipment In this chapter IROUDIGSROOBNE ia 64 Contacting technical support L LL 66 64 Alliance 8300 Installation Manual Trou
15. 50 Alliance 8300 Installation Manual Client computer setup Refer to Hardware requirements on page 3 for the minimum hardware requirements and Software requirements on page 4 for the minimum software requirements for an Alliance 8300 client computer Installing the capture card A capture card is required only if you are using the capture feature of imaging and you are using a video camera as the image source Imaging can be installed on any computer and is used to add images such as photographs and signatures to Alliance 8300 badge designs and person records If you have not done so already install the capture card now GE supports the Integral Technologies FlashPoint 3D Plus card For directions on installing a capture card refer to installation instructions supplied with the card Note You must use a GE approved capture card Setting up your monitor See Setting up your monitor on page 12 for details about setting up the monitor for Alliance 8300 Chapter 3 51 Preparing a client computer Installing Alliance 8300 You must add clients to the Alliance 8300 Server computer database before proceeding Refer to Adding Alliance 8300 clients on page 46 When you have all clients added to the Alliance 8300 Server computer database return to this page and continue Note When installing Alliance 8300 on a client computer log on as administrator to the local computer Reboot the computer after installation regardless of whethe
16. AXIMUM EXTEN RANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE FTWARE PRODUCT AND THE PROVISION OF OR T PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL GE SECURITY OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDI OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING OUT THE PROVISION OF OR FA ADVISED OF THE POSSIBILITY OF SUCH DAMAGE UNDER ANY PROVISION O OF THE USE OF OR ILURE TO PROVIDE SUPPO F THIS EULA SHALL BE LIM NG WITHOUT LIMITATION DAMAGES FOR LOSS NABILITY TO USE THE SOFTWARE PRODUCT OR RT SERVICES EVEN IF GE SECURITY HAS BEEN S IN ANY CASE GE SECURITY S ENTIRE LIABILITY ITED TO THEGREATER OF THE AMOUNT ACTUALLY PAID BY YOU TO GE SECURITY FOR THE SOFTWARE PRODUCT Use this product only for the purpose it was desi tion For the latest product information contact yo www gesecurity com CE igned for refer to the data sheet and user documenta ur local supplier or visit us online at Contents Chapter 1 Chapter 2 PrefaCe za PD ELILMmR MT ix Conventions used in this document isses ix Safety terms and SYMB S wasn ria ix Introductions iaa deb DE LLERT RAT AA RI RR IUE aria 1 Prod ct overview cess perse prt ea 2 PROGUEL CONTENIS EE 2 Hardware requirements i ii 3 S ftwar requirements
17. Alliance 8300 EZ Edition 1 0 Professional Edition 1 0 Installation Manual Copyright Disclaimer Trademarks and patents Software license agreement Copyright 2005 GE Security Inc All rights reserved This document may not be copied or otherwise reproduced in whole or in part except as specifically permitted under US and international copyright law without the prior written consent from GE Document number 1054414A September 2005 THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE GE ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES LOSSES OR RISKS PERSONAL OR OTHERWISE INCURRED AS A CONSEQUENCE DIRECTLY OR INDIRECTLY OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT FOR THE LATEST DOCU ENTATION CONTACT YOUR LOCAL SUPPLIER OR VISIT US ONLINE AT WWW GESECURITY COM This publication may contain examples of screen captures and reports used in daily operations Exam ples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental GE and the GE monogram are registered trademarks of General Electric Other trade names used in this document may be trademarks or registered trademarks of the manufac turers or vendors of the respective products IMPORTANT READ CAREFULLY This GE SECURITY End User License Agreement EULA is a legal
18. Alliance 8300 License Setup displays a Select Data Source window Click the Machine Data Source tab Figure 30 36 Alliance 8300 Installation Manual Figure 30 Machine data source tab Select Data Source Pasu rl fl 9 Onthe Machine Data Source tab select Alliance 8300 SQL Figure 31 and then click OK to continue Figure 31 Select Alliance 8300 SQL Select Data Source Alliance 8300 Archive SQL Alliance 8300 Archive SQL Alliance 8300 History SQL Alliance 8300 SQL SQL Server Chapter 2 37 Preparing the server computer 10 Alliance 8300 License Setup displays an SOL Server Login dialog box Figure 32 Type the database login ID sa and the database password the default is master The password displays as Clear the Use Trusted Connection box then click OK Figure 32 SQL server login x Data Source Aliance 8300 SQL Use Trusted Connection Cancel Login ID sd Help Password fo Options gt gt 11 Alliance 8300 License Setup displays a message indicating successful completion Figure 33 Click OK Figure 33 Successful license setup LicenseSetup xj A Alliance 8300 License Setup completed successfully Please re start Alliance services Note If Alliance 8300 was previously installed on this computer the Alliance 8300 services may be running The services must be stopped and restarted before the new license takes effect The easiest w
19. RE RISK AS TO THE QUALITY AND PERFORMANCE OF SOFTWARE PRODUCT and documentation are provided with RESTRICTED RIGHTS If you acquired the laws of the state of Oregon Any notice given as follows GE SECURITY his product in the United States this EULA is governed by s to be given by you in connection with this EULA are to be 12345 SW Leveton Drive Tualatin OR 97062 Attention Director of Legal Services If this product was acquired outside the United States then local law may apply 6 Limited warranty GE SECURITY warrants that a the SOFTWARE PRODUCT will perform substan tially in accordance with the accompanying written materials for a period of one 1 year from the date of receipt and b any Support Services provided by GE SECURITY shall be substantially as described in applicable written materials provided to you by GE SECURITY and GE SECURITY support engineers will make commercially reasonable efforts to solve any problem issues in the most current release of the SOFTWARE PRODUCT and the prior major release of the SOFTWARE PRODUCT Those reasonable efforts do not represent or warrant that such problem issues can or will be corrected or worked around If the problem is determin ed by GE SECURITY to be of GE SECURITY s customer or your origin the customer or you will pay GE SECURITY s then standard charge for work performed in responding to the problem Modification o by GE SECURITY voids or limits the warran
20. al list of Alliance 8300 client folders Badge Designer Contains the executable file for the Badge Designer program Client A shared folder that contains the imaging installation program and a Microsoft troubleshooting tool Database A shared folder that contains the Alliance database archive database and history database files DbScripts Contains the scripts utilities and programs used to create the Alliance database Designs A shared folder for the badge design files used by the imaging stations English Contains the files required to display the Alliance 8300 client software in English As more languages are installed more language specific folders will display Externals A shared folder for Alliance 8300 external reports Graphics A shared folder that contains the maps and icons used for alarm graphics Logs A shared folder that contains the Alliance 8300 diagnostic log files For more information on these logs refer to the Alliance 8300 Administrator s Guide Manuals A folder containing the Alliance 8300 and Alliance 8700 Smart Card Programmer manuals in PDF format Signature A shared folder for captured signature pictures 53 54 Alliance 8300 Installation Manual Registering Alliance 8300 clients You must register the Alliance 8300 license on the server in order for the client computer to use it See Registering Alliance 8300 server on page 34 Client computers use the
21. archive database and history database files DbScripts Contains the scripts utilities and programs used to create the Alliance database Designs A shared folder for the badge design files used by the imaging stations EnglishAU or EnglishUK or EnglishUS Localized English language Alliance resource files Externals A shared folder for Alliance 8300 external reports Firmware Reserved for future use Graphics A shared folder that contains the maps and icons used for alarm graphics Images A shared folder for the captured badge holder pictures Logs A shared folder that contains the Alliance 8300 diagnostic log files For more information on these logs refer to the Alliance 8300 Administrator s Guide The Logs folder has a share name of Licenselnfo this is the folder that holds the Alliance 8300 licensing information for the client PC Manuals A folder containing the Alliance 8300 and Alliance 8700 Smart Card Programmer manuals in PDF format Signature A shared folder for captured signature pictures Chapter 2 29 Preparing the server computer Setting up MSDE Verify MSDE operation To verify that Microsoft SQL Server 2000 Desktop Engine MSDE is installed properly and is working you have the following two options Look in the Windows task bar for the MSSQL icon e Check the status of the service MSSQL SPSQL in Component Services To verify MSDE using the task bar look for the icon
22. ardware requirements on page 3 for the minimum hardware requirements and Software requirements on page 4 for the minimum software requirements for an Alliance 8300 client computer Note Before installing Alliance 8300 the installer must create an instance of SQL Server 2000 named SPSQL where the database user sa has the password master Refer to Setting up SQL Server 2000 optional on page 31 Setting up your monitor The required monitor settings for Alliance 8300 are The minimum monitor resolution is 800 by 600 e For Windows 2000 font size set to Small Fonts 96 dpi e For Windows XP font size set to Normal Size 96 dpi Ifusing imaging the minimum color resolution is High Color 16 bit To access the display settings do the following 1 Right click the desktop Click the Advanced button and then click the General tab 2 Select Properties from the menu 3 Click the Settings tab in the Display Properties window 4 Change the Screen Area to at least 800 x 600 1024 x 768 pixels is recommended 5 Ifusing imaging select High Color 16 bit or higher 6 Click Apply 7 Click OK 8 9 Select the font size e For Windows 2000 select Small Fonts 96 dpi For Windows XP select Normal Size 96 dpi 10 Click Apply 11 Click OK Chapter 2 13 Preparing the server computer Installing Alliance 8300 The procedure for installing Alliance 8300 on a server computer is listed in Zable 3 on pag
23. ases on page 76 Remove MSDE See Removing MSDE on page 77 Removing imaging To remove imaging do the following 1 2 3 Log on to Windows with administrative privileges Open the Control Panel and double click Add Remove Programs Select Imaging Option 1 2 and click Change Remove Appendix C 75 Uninstalling Removing the CCTV interface The Alliance 8300 Kalatel CCTV Interface program is removed when you delete the CCTV client interface for that CCTV from any one of the Alliance 8300 client PCs To delete the CCTV Client interface do the following 1 From the Administration menu select Client Form 2 Select the CCTV client 3 Select the File Delete Record command Removing Alliance 8300 To remove Alliance 8300 do the following 1 Log on to Windows with administrative privileges do not use the Alliance 8300 default login secure 2 Stop the Alliance 8300 services in the following order e Alliance 8300 Manager Alliance 8300 System Manager e Alliance 8300 Diagnostics Refer to Configuring services on page 38 for details about Alliance 8300 services 3 Open the Control Panel and double click Add Remove Programs 4 Select Alliance 8300 and click Change Remove Note During the removal process you will be asked whether you would like to remove the Alliance 8300 databases If you agree the databases will be removed Make a backup of your database before performing this procedure if you want to preserve
24. ay to do this is to restart the computer 38 Alliance 8300 Installation Manual Configuring services Windows computers use special programs called services A service is a process that can start automatically when the system boots and remains running as a background process independent of anyone being logged on These services MUST be running in order for the Alliance 8300 server to communicate with Alliance 8300 client computers and control panels All computers running Alliance 8300 software use three services listed here in the order in which they must be started if started individually Alliance 8300 Diagnostics controls the diagnostic information log Alliance 8300 System Manager coordinates the communications of data between server and client computers and handles Alliance 8300 licensing Alliance 8300 Manager controls the communications between Alliance 8300 and Alliance control panels Starting one service will automatically start any other service that needs to be running For example starting Alliance 8300 Manager will automatically start all three services Chapter 2 39 Preparing the server computer Starting services automatically Change the startup method of the Alliance 8300 Diagnostics Alliance 8300 Manager and Alliance 8300 System Manager services to automatic This means every time the computer starts the Alliance 8300 services start To change the startup method to automatic do the following 1 Cl
25. bd Ra ag ta 2 Before you DEBT cile ea Re doe 5 Alliance 8300 Installation Manual Product overview This manual provides information for integration technicians to install and set up an Alliance 8300 system using a server and clients This manual provides sufficient information to install Alliance 8300 and to check that the installation was successful for a user with the network permissions of administrator This manual does not describe how to plan and structure an entire security and access control system such as shown in Figure 1 on page 3 as Control panels Product contents Alliance 8300 Professional Edition consists of a number of elements working together Most obvious of these elements is the user interface the Alliance 8300 work space also called the Alliance 8300 client application In addition to the user interface there are several other parts to Alliance 8300 some of which are not so obvious such as the Alliance 8300 services A service can start automatically when the computer starts and remains running in the background regardless of whether a user is logged on It is important to realize that logging off of Alliance 8300 and closing the Alliance 8300 client application does not stop the services For more information about services see Configuring services on page 44 Chapter 1 Introduction Hardware requirements There are hardware requirements for both the server computer and client computers Table 1 lis
26. bleshooting This section provides information to help you diagnose and solve various problems that may arise while configuring or using your GE product and offers technical support contacts in case you need assistance See Contacting technical support on page 66 Troubleshooting your Alliance 8300 system Alliance 8300 has diagnostic viewing facilities to assist in troubleshooting The use of Diagnostic Viewer is des