Motorola
Contents
1. 6 7 Testing IrDA Port To test the IrDA port the following set up should be followed the distance between handset and IrDA port should be less than 30cm and although accurate alignment is not neccesary the two should be lined up as well as possible Note Software is required for both the P7689 IrDA link and also the host IrDA port A CD Rom will be shipped with the unit to enable data transfer the drivers for the host IrDA device should be supplied with the device For testing all we are looking for is the discovery frame between PC and handset Stand Alone IrDA LI e Please note this set up can only be used for Data Transfer not Flashing or Flexing Also at present the truesynch software does not support Windows 2000 46of 59 GSM Field Service Support P7689 P7789 SECTION 7 ACCESSORIES 47 of 59 GSM Field Service Support P7689 P7789 7 1 Introduction The following is a short description of accessories available for the P7689 L7089 that are currently available a list of these with corresponding part numbers will follow shortly Half Rate travel charger Included in every package Folding US blades built in Mini Rapid Desktop Charger charge phone and second battery Sliding door concept reduces size and improves portability Headset with Microphone and earpiece PHFA Same headset as Zap SYN6962 No external adapter required Mini Pivoting Belt Clip Belt remai2. aus Pag oo oi WA pm WM pm SPN4608 charger rapid 2 pocket Core LEAP At Launch pg Jane Doe _ Bates SNNT SImLSQBSman lanh SNN5435 Li Slim LSQ6 530mAh Core Kramer Compatible w V3688 Done compat w vases SHN7239 Door Slim Galaxy Grey Core LEAP At Launch Li Poly amp LSQ6 o O DooSimSesBue A Launch LRoy8lSOS 7 95 DorlageBk are LEAP Av Launch LSQBRAWASH E Door Large Galaxy Grey Core LEAP At Launch LSQ8 amp AAA Std DoorlageSeaHus Core LEAP 5088 AAR Std O SSS Same as 8700 _ em oO Nlamh me mm psPpofmsal re LEAP A Launch pe WW Rosy 08 eaa 49 of 59 GSM Field Service Support P7689 P7789 SECTION 8 SALES MODEL NUMBERS SO of 59 GSM Field Service Support P7689 P7789 8 1 Sales Model Numbers Market s Australia SIM Lock SA1529AD3B1 English New Zealand SA1530AD3B1 English SA1527AD3BI Silver English Philippines US Plug SA1526AD3B1 English Hong Kong SA1524AD3X1 Silver Australia SIM Lock SA1529AN4B1 English New Zealand SA1530AN4B1 English SAIS28AN4B1 Titanium English Philippines US Plug SA1526AN4B1 English Taiwan 9 1523 Titanium Comp Australia SIM Lock SA1529AP4B1 English New Zealand SA1530AP4B1 English SA1531AP4B1 Aluminium English Philippines US Plug SA1526AP4B1 English Slof 59 GSM Field Se
3. MOTOROLA P7689 P7789 Persona Communications Sector oe GSM Service Support Training Documentation Engineering Level 1 amp 2 Service Manual Rev 1 4 CONTENTS SECTION 1 GENERAL Introduction Motorola service policy for P7689 in warranty General Safety Information SECTION 2 P7689 DESCRIPTION 2 1 2 3 2 4 2 5 2 6 2 Specifications of P7689 P7689 Overview Connector Pinout Talk time Weight and Volume Matrix Battery Charging Times Battery Technology Physical Dimensions SECTION 3 FEATURE LIST 3 3 2 3 3 3 4 3 5 3 6 3 3 8 3 9 3 10 3 11 3 9 List of Features available Menu Phone Book Call Related Features Messages Phone Set Up Ext Menu Off Phone Set Up Ext Menu On Network selection Call Meters Date Book Games Accessory set up SECTION 4 DISASSEMBLY amp PARTS 4 4 2 4 3 4 4 4 5 4 6 Dissasembly Introduction Recommended Tools Disassembly Procedure Assembly procedure Exploded Parts diagram AAUGI75AA Part Numbers SECTION 5 SIM CARDS AND SECURITY 5 3 2 5 3 5 4 5 5 Manual test mode Live Sim Card Personality Transfer GSM Test Command Identity and Security Page Number vi vii oo o0 N N o 10 10 10 11 13 14 15 15 16 16 16 18 18 18 19 20 42 42 42 44 45 P7689 P7789 SECTION 6 REPAIR amp TEST PROCEDURES 6 1 Repair introduction 6 2 Mechanical repairs 6 3 Basic m
4. Conference Call add on Circuit Switched Public Data Network Closed User Group Call Waiting Dummy Burst Distributed Base Station Dedicated Control Channel Detach Decision Feedback Equalizer Disconnect Data Link layer Control Channel ISDN terminology applied to mobile service Signaling channel Dialed Pulse Diversity Radio Channel Unit Discontinuous Reception Direct Transfer Application Part Data Terminal Equipment Dual Tone Multi Frequency tone signaling type Discontinuous Transmission erlang Energy per Bit Noise floor Echo Canceller Ratio of energy per modulating bit to the noise spectral density Extended Group special Mobile Enhanced Full Rate Equipment Identity Register Effective Isotropic Radiated Power Electromagnetic Compatibility Electronic Mobile Exchange European Telecommunications Standards Institute Fast Associated Control channel Full rate Fast Associated Control channel Half rate fast Associated Control channel Frequency correction burst Frequency Correction Channel Forward Error Correction Frame Number Full Rate File Transfer Access Management Global Call Center Gateway Mobile Services Switching Center Gaussian Minimum Shift Keying Group Special Mobile GSM Mobile Station GSM Public Land Mobile Network Handover Hearing Aid Telephone Interconnection System High Level Data Link Control Home Location Register Call Hold Supplementary Service GSM Field Service Support P7689 P7789
5. DATE BOOK View Another Day Add Event Set Reminder Period E a Bricks ACCESSORY 1 ON Mute Car Radio Off 1 On Automatic Answer 2 Off 1 On Automatic Handsfree 2 Off 1 On Safety Timer 2 Off On 2 Off Auxillary alert 240f 59 GSM Field Service Support P7689 P7789 SECTION 4 DISASSEMBLY amp PARTS 25 of 59 GSM Field Service Support P7689 P7789 4 1 Disassembly Introduction The P7689 is held together by 5 screws 2 of these screws are placed under the escutcheon at the top of the phone Unlike most products in the past there is no flex that holds the display module this is held in place with 4 clips Also note that unlike the P7389 instead of a sixth screw on the edge of the middle of the unit there is now a hinge see Page 6 Ensure that a properly grounded high impedance conductive wrist strap 1s used whilst performing any tasks during the disassembly and assembly of the unit Avoid stressing the plastics in any way to avoid damage to either the plastics or internal components CAUTION Many of intergrated devices used in this equipment are vulnerable to damage from electro static charges Ensure that adequate static protection 1s in place when handling shipping and servicing the internal components of this equipment 4 2 Recommended Tools The following tools are recommended for use during the assembly disassembly of the P7689 e Anti static Mat Kit
6. computer programs stored in semi conductor memories or other media Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including the exclusive right to copy or reproduce in any form the copyrighted computer program Accordingly any copyrighted Motorola computer programs contained in the Motorola products described in this instruction manual may not be copied or reproduced in any manner without the express written permission of Motorola Furthermore the purchase of Motorola products shall not be deemed to grant either directly or by implication estoppel or otherwise any license under the copyrights patents or patent applications of Motorola except for the normal non exclusive royalty free license to use that arises by operation of law in the sale of a product v of 59 GSM Field Service Support P7689 P7789 1 2 Motorola Service Policy for P7689 in warranty 1 2 1 Warranty Product will be sold with the standard 12 months warranty terms and conditions Accidental damage misuse retailers extended warranties will not be supported under warranty Non warranty repairs will be available at agreed fixed repair prices Proof of purchase will be required to validate warranty claims 1 2 2 Out of Box Failure Policy The standard OOB failure criteria will apply Customer units that fail very early on after date of sale are to be returned to Manufacturing for root c
7. form factor for the P7689 is very different to P7389 or V2088 The unit will still be marketed within the Timeport brand aimed at the organised business users The following are a few of the main selling features that will be included with the unit Using the Whitecap lower voltage technology this offers good standby and talk times see below Extended GSM channels Tri Codec allowing Full Rate Half Rate Enhanced Full Rate modes of transmission SIM Toolkit STK 2 4 Enhanced Infrared Data link see below 3 Pin RS232 connection PIM _ Personal Information Manager basic diary function 96 x 64 row full graphics TMF film for enhanced contrast with contrast control larger display that P7389 Internal Headset Speaker Dependant Voice recognition see below Vibracall Voicenotes Alarmed with selective erase 2 minutes WAP 1 1 compliant Datebook Answering Machine Silent Answer Calling Name Presentation Display Animation Scheduled Call Divert Concatenated SMS Smart Card support E Commerce Blue Backlights Chromed Keypad for OK and C Keys chrome rocker MENU key and all other keys film type with transparent numbering New Ringer Tones Programmable Ringer Tones Enhanced Chinese Key entry New Games see below IrDA Infra red Data Association This feature will allow the user to link their mobile phone to their computer terminal This will allow the user to upload and download information
8. 0180386A82 includes Antistatic mat 66 80387A95 Ground Cord 66 80334B36 Wrist Band 42 80385 59 e Plastic Bladed Tool SLN7223A e TO Torx Driver 4 3 Disassembly Procedure The following set of diagrams will demonstrate the correct sequence and action required to disassemble the P7689 The use of the exploded diagram on pages 24 amp 25 may be of some assistance for part recognition 4 4 Assembly Procedure Once the unit is disassembled and the repair 1s carried out the unit must then be reassembled this is carried out in the exact reverse order as the disassembly Although the housings are put back together parrallel to each other not hinged apart as in disassembly 260f 59 GSM Field Service Support P7689 P7789 1 Remove battery door 2 Remove battery by by pressing down on clip pushing and lifting at and sliding back the same time 3 Press down on Panel at top of SIM and then push SIM from bottom upwards 4 Remove Escutcheon from rear of unit 27 of 59 GSM Field Service Support P7689 P7789 5 Unscrew antenna 6 Unscrew all of the 6 Anti Clockwise screws 7 Remove the rear 8 Levering from the side from the front housing opposite the headset socket opening from the VA carefully prize PCB from Front button side Housing 28 of 59 GSM Field Service Support P7689 P7789 E A RM 3 i E i i n i d b j T b i M NEM E r P 9 Remo
9. 2 To SIM card memory 3 To Phone Memory 4 To Phone and Sim Memory 1 SIM Card to Phone Memory BUY 2 Phone to SIM card memory GSM Field Service Support P7689 P7789 CALL RELATED FEATURES Show battery meter 1 Show ID on next call 2 Restrict ID on next call Restrict my Phone number Call Diverting 5 Talk and Fax 2 Off Call waiting 1 2 Off Int Calls 2 Int Calls Except home 3 AII Calls Call Barring Bar outgoing calls 4 Off 1 When Roaming 2 All Calls 3 Off Bar Incoming Calls Change Bar password Cancel all barring Key Answer Only 1 2 Off Flip Only On Divert Voice calls Divert when unavailable 2 Off 1 O Divert Fax Calls 2 os Divert all Voice calls 2n Divert Data Calls 1 2 0tf Detailed Diverting Cancel all diverting On If Busy 2 Off 1 On If not reachable 2 Off On If No Answer 2 Off S Scheduled Diverting 2 Off 19of 59 GSM Field Service Support P7689 P7789 Messages Call Voicemail Answering Machine Play New Switch View Play All Received messages Delete Message Plav Announcement Retrieve Number Record Announcement Reply to message Answering Machine On Off Return Call Send Message Answer on X Rings Edit Message 2 Store Message Mode Audio Silent Go to Next message Delete all messages Outgoing Messages Switch View Send message 1 Send messag
10. HPLMN HPU HR HSN I TAS ID IMEI IMM IMSI LAC LAI LAPB LAPDm Lm LPC LR MA MAI MAIO MAP MCC MCI MD ME MEF MLSE MM MMI MNC MO MO PP MoU MRN MS MSC MSCM MSIN MSISDN MSRN MT MTP MT PP 57 of 59 Home PLMN Hand Portable Unit Half Rate Hopping Sequence Number Information frames International Alphanumeric 5 Identification International Mobile Equipment Identity Immediate assignment message International Mobile Subscriber Identity Intelligent Network Iridium 9500 handset Infra Red Data Association International Switching Center Iridium Subscriber Unit Integrated Services Digital Network ISDN User Part Interworking Function ciphering Key Individual subscriber authentication key Location Area Code Location Area Identification Identity Link Access Procedure balanced channel Link Access Procedure DM mobile D channel Traffic channel with capacity lower than Bm Linear Predictive Code Location Register Mobile Allocation Mobile Access Hunting Mobile Allocation Index Mobile Allocation Index Offset Mobile Application Part Mobile Country Code Malicious Call Identification Mediation Device Mobile Equipment Multi Frequency tone signaling type Maximum Likelihood Sequence Estimator Mobility Management Man Machine Interface Mobile Network Code Mobile Originated Mobile Originated Point to Point messages Memorandum of Understanding Mobile Roaming Number Mobile S
11. 59 GSM Field Service Support P7689 P7789 3 1 Below is the list of Menu functions available at present List of Features Available 1 Generation Menu 2 Generation Menu 3 Generation Menu A Generation Menu 5 Generation Menu 6 Generation Menu Voice Dialing Personal Numbers Last 10 Calls My phone number s Fixed dialing Show Services One Touch Dial Setting 18of 59 Missed Calls Answered Calls Made Calls Erase all numbers View fixed dial list Dialing I To Phone Memory 2 To SIM memory 3 To Fixed Dial list Enter Pin2 Phone Book Call Related Features Messages Access Internet Network Selection Phone Setup Accessory or Car Kit Setup connected PHONE BOOK 1 Call Number 2 Switch View 3 Add to Phone memory 4 Add to SIM Memory 1 Call Number 2 Switch View Setup fixed 1 On 2 Off 3 Edit Entry 4 Add Entry 5 Erase Entry Find Entry Find Entry Enter By Location Location Add Entry Check Capacity Add to phone memory Add to SIM Card Memory Check phone Capacity Date Book Only Available with Headset 1 Call Number 2 Modify Name or number 3 Erase name or number 4 Add or Edit Voice Tag 5 Delete Voice Tag 6 Create Phone book Group 7 Modify Phone Book group Entry by name only Add Voice Tag Check SIM Capacity 1 No memory restrictions Prevent access
12. 8 of 59 GSM Field Service Support P7689 P7789 2 1 Specifications of P7689 General Frequency Range GSM 880 915 MHz TX with EGSM 925 960 MHz RX Frequency Range DCS 1710 1785 MHz Tx 1805 1880 MHz Rx Frequency Range PCS 1850 2 1909 8 MHz Tx 1930 2 1989 8 MHz Rx Channel Spacing 200 kHz Modulation GMSK at 0 3 Duplex Spacing 45 MHz GSM 95MHz DCS 80MHz PCS Frequency Stabilit 0 10 ppm of the downlink frequency Rx Operating Voltage Full Rate PSU 4 4 V 5 During Charging VBatt 5 6 63V Mid Rate Charger 5 9V 0 3V CLA Supply 4 4V Battery Operating Voltage 2 85V Radio Shut Down voltage To 4 2V Max Dimensions 130mm x 46mm x 23 mm max Thk Weight 102 9g with Dao 550 mAh LiO Battery Transmitter Function RF Power Output Output Impedance 30 dBm from 1 to 4 Ghz Receiver Function Specification RX bit error rate 100 bits lt 2 Speech Coding Function Specification Regular Pulse Excitation Linear Predictive Coding with Long Term Prediction LPC with LTP Bit Rate 13 0 k bps Block Length 260 bits Class 1 bits 182 bits Class 2 bits 78 bits Bit Rate with FEC Encoding 22 8 k bps 9 of 59 GSM Field Service Support P7689 P7789 2 2 P7689 Overview The P7689 is of the Tri Band technology range allowing roaming using the GSM 900 1800 1900 bands see below The unit is a follow on but will not replace the L7389 L7489 As will be seen the
13. 880J01 0585880J01 Keypad 13886345P01 3886345P03 3886345P02 3886345P04 Mic6mm 5085600J01 508560001 508560001 508560001 SW Array Domes 4086339P01 4086339P01 4086339P01 4086339P01 Eschuteon Not Set Up Not Set Up Not Set Up Not Set Up 35of 59 GSM Field Service Support P7689 P7789 SECTION 5 SIM CARDS AND SECURITY 36of 59 GSM Field Service Support P7689 P7789 5 1 Manual Test Mode The GSM Motorola P7689 is equipped with a manual test mode capability This capability allows service personnel to take control of the unit and by entering certain keypad commands make the unit performs desired functions To enter the manual test command mode a GSM DCS test sim Part 8102430704 must be used The test sim is inserted into the SIM slot beneath the battery See figure 6 1 the battery should then be re inserted and the unit powered on The button should then be pressed for approximatly 3 second until test appears on the display and the correct commands must then be followed SIM CARD Figure 6 1 SIM Card insertion 5 2 Live Sim Card A SIM Subscriber Identity module card will be required to access the existing local GSM DCS PCS cellular network or remote networks when travelling If the roaming agreement has been made with the provider The SIM card contains all the data necessary to access GSM services and also e The ability to store user information such as phone num
14. EN 9 ON_2 10 GND 11 DSC_IN 12 DOWNLINK 13 DSC_EN EXT B 15 GND 2 4 Times Weight and Volume Matrix Volume cc Weight 9 Talk Time Standby Time with Battery min hours 102 6g 120 180 40 130 550 mAh Lilon 102 cc 106 2 g 120 210 45 150 Slim LSQ6 600 Li lon 129 5g 210 330 70 240 LSQ8 900 mAh Li lon battery performance times are approximate and will vary depending on network configuration band and status and the functions selected Times are quoted as a range from DRX 2 to DRX 9 Support of DTX mode is dependent on network support and may not be available in all areas 15of 59 GSM Field Service Support P7689 P7789 2 5 Battery Charging Times Identical to Leap maximum charge times shown Battery Leap Mid Rate Travel Charger to 90 charge Lilon only 2 6 Battery Technology Battery technology will use the 3 6 V platform and use label wrapped batteries Jade will also employ battery safety that will not allow the phone to charge a non Motorola battery The P7689 will allow battery charging via mid rate charger or EP charger via the Hirose connector 2 7 Physical Dimensions Dimensions P7789 P7689 Length Width Extra slim battery door Depth 23 mm wit Sim Lon batery AH esa Weight 107 g 102 9 g Slim battery door With LSQ6 600 mAH Lilon Thick battery door With icd l6of 59 GSM Field Service Support P7689 P7789 SECTION 3 FEATURE LIST 17 of
15. Remote Base Station Unit PCN Radio Channel Unit Recommendation Release Regular Pulse Excitation Long Term Prediction Request Radio Frequency Channel Reduced TDMA Frame Number Radio Link Protocol Remote Operations Service Element a CCITT specification for O amp M Remote Transcoder Unit Received signal level Received signal quality Set Asynchronous Balance Model Slow Associated Control Channel Service Access Point Indicator Identifier Synchronization Burst Service Center Signaling Connection Control Part Synchronization Channel Service Control Point an intelligent network entity Stand alone Dedicated Control Channel Specification Description Language Slow Frequency Hopping Subscriber Identity Module Short Message Service GSM Field Service Support P7689 P7789 SMSCB SND SP SRES SS SS STP SYSGEN TA TA TCAP TCH TCH F TCH FS TCH HS TCP TDMA TMSI TRX TTY TS TUP UI USSD VAD VLSI VPLMN XC XCDR 59 of 59 Short Message Service Call Broadcast SeND Signaling Point Signed RESponse authentication Supplementary Service System Simulator Signaling Transfer Point SYStem GENeration Terminal Adapter Timing Advance Transaction Capabilities Application Part Traffic Channel A full rate TCH A full rate speech TCH A half rate speech TCH Transmission Control Protocol Time Division Multiple Access Terminal Equipment Telecommunications Management Network Temporary M
16. SASSEMBLY instructions in this usually indicated by inability to manual Place call to portable phone and verify answer incoming calls by opening ability to answer by opening flip If faulty rebuild the flip or inability to make phone with new front flip Assy If fault is still outgoing calls present replace original front flip assembly and proceed to b SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY b Logic RF Board Assembly Replace Logic RF Board Assembly Defective refer to symptom 1 Verify that the fault has been cleared and re assemble the unit with the new PCB 9 Internal Charger not working a Faulty charger circuit on main Test a selection of batteries in the rear Board pocket of the desktop charger Check LED display for the charging indications If these are charging ok then the internal charger is at fault Replace Logic RF Board Assembly 44 of 59 GSM Field Service Support P7689 P7789 refer to symptom Ic Verify that the Fault has been cleared and re assembles the unit with the new PCB jack socket If still at fault proceed to b b Faulty Jack Socket Defective PCB Replace Logic RF Board Assembly refer to symptom Ic Verify that the fault has been cleared and re assemble the unit with the new PCB 11 No IrDA Connection a Alignment of handset IrDA device Ensure unit is no more than 25cm away from the IrDA device that will be talked to also ensure as good as alignment as possible I
17. SM Field Service Support P7689 P7789 4 6 Part Numbers Xcvr Number AAUG1075AA AAUG1077AA AAUG1076AA AAUG1078AA Product JADE JADE JADE Additional Info P7689 P7689 P7689 P7689 Colour Silver Titanium Graphite Make Motorola gt Motorola gt Motorola Motorola System GSM GSM GSM D Board level Kit AALG4012AA AALG4012AA AALG4012AA AALG4012AA PCB Number 8486261P03 18486261 8486261P03 8486261P03 Frnt Hsng Kit AAHN5304A AAHN5331A 5305 _ AAHN5332A FmtHsng 11586335P01 1586335P03 1586335P02 1586335P04 Speaker 20mm Sprng 15070371A02 5070371A02 5070371402 5070371A02 Display Module 7202879267 7202879267 7202879267 7202879267 Button Scroll Integrated 3886346P01 3886346P01 3886346P01 3886346P01 Side Button Vol Up Down 13886348P01 3886348P01 3886348 01 3886348 01 Side Button Vol Note 3886349P01 3886349P01 3886349 01 3886349 01 Lens 16186338P01 6186338P01 6186338P01 6186338P01 Rear Hsng Kit AAHN5308A AAHN5308A AAHN5308A AAHN5308A RearHsng 1586344P01 1586344 01 1586344 01 1586344 01 Screw Torx Plus 10309315807 10309315B07 0309315B07 0309315B07 H amp H Parts Jade Antenna 8586366P01 8586366P01 8586366P01 8586366P01 Jade Antenna Insert m 4385737401 4385737401 4385737401 4385737401 Grommet 0585880J01 0585880J01 0585
18. Selection 1 Battery saving mode 2 Off 1 Set Animation 2 Off Normal Tones 2 Single Tones 3 No Tones Select Keypad tones Status review 2 Master reset 3 Master Clear Phone Status 220f 59 GSM Field Service Support P7689 P7789 Change Band Available Networks Network Search Preferred Networks Find New Networks Show Call charges Show call timers Set audible Call Timers Set in call Display Call charge settings Lifetime Timer 23 59 Select band Register Now 2 Make Preferred Registration Preferences Frequency of Search Add network to List Show List of Networks 1 Show last call 3 Credit remaining 1 Show last call 3 Reset all timers GSM Field Servic Single Alert Timer Repetitive Timer Show time per call 2 Show Charge per call NETWORK SELECTION 1 Change to 900 1800 2 Change to 900 3 Change to 1800 4 Change to 1900 1 Automatic Search 2 Manual Search 1 Slow Search 2 Medium Search 3 Fast Search 4 Continuous Search 1 Choose From Available 2 Choose From Known 3 Add new Network Code 1 to New Location 2 Delete Selection 2 Total for all calls 2 Total for all calls On 2 Off On 2 Off 3 Show total Call charges 4 No 1n call display Reset Call charges Set Total Charge Limit Set Charge Type On 2 Off 1 Units 2 Currency e Support P7689 P7789
19. ause analysis to guard against epidemic criteria Manufacturing to bear the costs of early life failure 1 2 3 Product Support Customers original units will be repaired but not refurbished as standard Appointed Motorola Service Hubs will perform warranty and non warranty field service for level 2 assemblies and level 3 limited PCB component The Motorola HTC centres will perform level 4 full component repairs 1 2 4 Customer Support This will be available through dedicated Call Centres and In Country Help Desks Product Service training should be arranged through the local Motorola Support Centre 1 2 5 Replacement Parts Ordering Only centres authorized to carry out repairs will be able to purchase spare parts Orders for spare parts from Hub s and Hi Tech Centres should be placed with the regional Motorola Parts Distribution Centre vi of 59 GSM Field Service Support P7689 P7789 1 3 General Safety Information 1 3 1 Portable Operation DO NOT hold the radio so that the antenna is very close to or touching exposed parts of the body especially the face or eyes whilst transmitting The radio will perform best if it is held in the same manner as you would hold a land telephone handset with the antenna angled up and over your shoulder DO NOT operate the portable phone in an aircraft Switch off your telephone The use of a cellular telephone in an aircraft may be dangerous to the operation of the aircraft disrupt
20. bers etc e All information required by the network provider to provide use to the network e For WAP Capability the SIM card must be Data enabled 5 3 Personality Transfer 5 3 1 Introduction Personality Transfers are required when a phone is Express Exchanged or when the main board is replaced The reason for personality transfers are to reproduce the customer s original personalized details such as menu and stored memory such as phone books etc or even just to program a unit with basic user information such as language selection There are two possible methods of transferring this information from unit to unit or with a master transfer card to unit Normal Transfer is used when the customer s original unit still powers up and as discussed above the customers personalized menu selections etc are required to be transferred to the replacement unit Master Transfer is used when the faulty unit will not power up and the transfer is used to configure the replacement board to a set standard Below 1s the procedure to set up a Master Transfer Card and to carry out each method of transfer correctly 5 3 2 Normal Transfer 1 Insert transfer card into Donor Unit Turn unit on till Clone appears 2 Enter 021 to upload first block of data Please wait will be displayed 3 Remove card 37of 59 GSM Field Service Support P7689 P7789 Insert card into replacement unit or unit with new main RF Logic PCB Tur
21. c Integrated Circuit Authentication Center Authentication BCCH Allocation Barring of Incoming Calls barring of all Outgoing Calls Base Transceiver Station BTS Color Code Broadcast Control Channel Binary Coded Decimal Ball Grid Array BTS Control Unit Full rate traffic channel Bit Number Base Station Base Station Controller Base Transceiver Station Identity Code Base Station System BSS Application Part and BSSMAP Base Station System Control Cabinet Base Station Systems Management Application Part BSS Operation and Maintenance Application Part Base Site Controller Unit Base Transceiver Station Call Allocation Call Broadcast Channel Call Control Country Code Cellular Cassette Completion of Calls to Busy Subscribers Control Channel Common Control Channel Code Division Multiple Access Call Forwarding on mobile Subscriber busy Call Forwarding Unconditional Calling Line Identification Presentation Calling Line Identification Restriction Connection Management GSM Field Service Support P7689 P7789 COLP COLR CONF CSPDN CUG CW DB DBS DCCH DET DFE DISC DL Dm Dm Dp DRCU DRX DTAP DTE DTX E Eb No EC Ec No EGSM EFR EIR EIRP EMC EMX ETSI FACCH FACCH F FACCH H FB FCCH FEC EN FR FTAM GCC GMSC GMSK GSM GSM MS GSM PLMN HANDO HATIS HDLC HLR HOLD 560f 59 Connected Line identification Presentation Connected Line identification Restriction
22. e Edit message i 2 Store message Delete message i Go To Next Message 5 Cell broadcast Off Voicemail Number 2 Service Centre Ch ILI 1 Channel Index 3 Expiry Period 2 Delete all Channels Message Settings 4 Outgoing message type Language List Stored to Outgoing Play Voice Notes Show Time Available Message Editor Voice notes Erase all Voice Notes 200f 59 GSM Field Service Support P7689 P7789 PHONE SETUP Ext Menu Off Select phone line Ring only 2 Vibrate only 3 Vibrate then Ring 4 No Ring or vibrate Adjust Ring volume Ring or Vibrate Set Ringer Tone Standard Tone Set Ringer Tone 2 Music Tone Set Alarm Ringer Tone Set Message Alert Tone Record Message 2 Review Message 3 Delay Period 1 Play Music 2 Save Music Edit Music Tone 3 Erase Music 4 Change Tempo 5 Send as SMS 1 Assign key to feature Quick Access set up 2 Add or Edit Voice Tag 3 Delete Voice Tag Phone Lock Activate IR Port Adjust Contrast On Require SIM card pin 2 Off 3 Change SIM pin Code Automatic Lock Lock Now Change Unlock mode Change SIM PIN2 Code On Extended menus gt Off 21of 59 GSM Field Service Support P7689 P7789 PHONE SETUP Ext Menu On 1 Extended menus Off Show Time and Date Set Time and Date Set Time Format English Language Selection Automatic Entry Method
23. ed Full rate 12 Half Rate 98 20 5 1800 GSM 900 39 of 59 GSM Field Service Support P7689 P7789 5 5 Identity and Security Each Motorola GSM Cellular Cassette will be labelled with various number configurations The following information describes what these configurations mean MSN The mechanical Serial Number MSN is an individual unit identity number and will remain with the unit throughout the life of the unit The MSN can be used to log and track a unit on Motorola s EPPRS system The MSN is divided into 4 sections MSN 10 Digits 3 digits 1 digit 2 digits 4 digits Account Product Code Distribution Center Date Code Year and Units individual serial Le Startac 130 Le Easter Inch Month of Shipment number Fieure 5 2 MSN label breakdown IMEI The International Mobile station Equipment Identity IMEI number is an individual number unique to the PCB and is stored within the unit s memory The following figure gives a description of the make up of this number IMEI 16 Digits 6 digits 2 digits 6 digits 2 digits Type Approval code Distribution Center Individual PCB Serial Internal use spare factory code Number digits Figure 5 3 IMEI label breakdown Some other label number configurations that will be present will be XCVR NUMBER Identifies type of product i e P7689 Usually SWF number PACKAGE NUMBER Determines type of equi
24. f still no connection proceed to b b Remote Device faulty Check unit against known good IrDA device to see if connection is made If fault still present refer to c c Logic RF Board Assembly Replace Logic RF Board Assembly Defective refer to symptom Ic Verify that the fault has been cleared and re assembles the unit with the new PCB 6 4 Software Upgrade For information on setting up and equipment required for the flashing of software contact should be made with the local technical support engineer Flashing must take place using the Emmi2D box 6 5 Flexing For information on setting up and equipment for flexing contact should be made with the local technical support engineer IrDA does not support flashing or flexing only Data transfer 45 of 59 GSM Field Service Support P7689 P7789 6 6 Testing on HP8922 NB To test the PCB on its own without a housing or SIM card the unit must first be put into test mode and then into Tx or Rx mode using the applicable manual test commands Ensure that a battery 1 present during this as the battery acts as a SIM card presence detet for the unit The PCB can then be taken out of the housing for any analysis Spectrum Analyser pra z Power Supplies nei HP8922 pm gusi 1 a E T i T t t 2 895 si est se RF Cable sa ye UN LE PC running Gate 22 System software Converter
25. ion of the Cellular Network may occur and is illegal Failure to observe this instruction may lead to a suspension or denial of Cellular Telephone Service to the offender or legal action or both 1 3 2 Mobile Portable Operation Telephone use in Vehicles All equipment must be properly grounded according to installation instructions for safe operation Users are advised to turn off their equipment when at a refueling point Safety 15 every driver s responsibility Cellular telephones should only be used in situations in which the driver considers it safe to do so 1 3 3 General DO NOT allow children to play with any radio equipment containing a transmitter DO NOT operate this equipment near electrical blasting caps or in an explosive atmosphere Mobile Telephones are under certain conditions capable of interfering with blasting operations When you are in the vicinity of such work look out for and observe signs cautioning against mobile radio transmission If transmission is prohibited you must turn off your mobile telephone to prevent any transmission In standby mode the mobile telephone will automatically transmit to acknowledge a call if it is not turned off Refer to the appropriate section of the product user manual for additional pertinent safety information equipment should be serviced only by a Motorola qualified technician viiof 59 GSM Field Service Support P7689 P7789 SECTION 2 P7689 DESCRIPTION
26. n unit on wait till Clone appears Enter 03 Please wait will be displayed while data is transferred Repeat steps 1 6 but enter 022 at step 2 to transfer data on to Clone card Repeat steps 1 6 but enter 025 at step 2 to transfer data on to Clone card MER 5 3 3 Master SIM Card Creation 1 Insert transfer card into a unit with the desired setup Pwr on and wait till unit displays Clone 2 Enter 024 to copy unit personality onto card Please wait will be displayed 3 Master Transfer card is created 5 3 4 Master Transfer 1 Insert Master Transfer Card explained above into replacement unit Pwr on and wait till unit displays Clone 2 Enter 03 to download data into replacement unit Please wait will be displayed 3 When Clone reappears download is completed 38 of 59 GSM Field Service Support P7689 P7789 5 4 GSM Test Commands This is a list of Level 1 and 2 Test commands available to P7689 Table 6 1 Test commands Key Sequence Test Function Name Do 2 Display S W version number of Call Processor Display S W version number of Modem Initiate acoustic loopback om Stop test sy T esee sy _ E E 5 5 5 5 Display security code 5 oft Oft 10s 16 8 19 0s 36 37 38 39 1 2 TH SH Oft 0s Oft 56 Modify security code Display all display pixels 15 36XX Full Rate Enhanc
27. ns on belt Compact and light weight Included in every package Leather carry cases leather pouch stylish alternative to the plastic belt clip Cigarette Lighter Adapter Same as StarTAC SYN4241 Professional Install Digital Hands free Car Kit Includes new mini hang up cup Easy one handed insertion Data cable with level translators Allows full data and fax functionality without PC Card Range of Batteries 600 mAh Lilon 900 mAh Lilon Additional battery options available in the future 7 2 Mid rate Charger Information This is a linear DC supply that plugs into the charger socket of the unit and allows the user to simultaneously make and receive calls A battery must be inserted for a call to take place If a battery 1s completely dead the battery will charge for 30 secs Whilst in call the display will show 1 flashing Battery Level Bar this will be re assessed once the call has ended AA Batteries will not be able to be used as this will cause damage to the unit through overcharging 48 of 59 GSM Field Service Support P7689 P7789 7 3 Accessory Listing Pno Description Responsible Availability Notes PWR supplies SPN4652 Mid rate switch mode charger WW Accy w US folding plug Chargers amp plugs SPN4660 Mid rate switch mode charger China WW Mar 99 w US folding plug Nn MriRaeChags w US Toldng plug sna OR Rag WW Roy SYN7456 Euro Plug
28. o operation of the network providers Concatenated SMS Concatenated A series of linked events Increases the amount of characters that can be sent and received from the phone Currently can send 1 SMS of 160 characters and the SIM can store 10 of these New functionality will support 5 X 153 Character messages and the SIM will be able to hold between 30 and 75 slots dependant on type of card and memory already allocated each slot will hold 160 characters Connectivity The P7689 will support the Communicate soft Modem via the RS232 cable 56K global Modem and AT Command parsing via IrDA 12 59 GSM Field Service Support P7689 P7789 Games There will be 3 games supported these being e Brick e Baccarat e Tower of Hanoi 13of 59 GSM Field Service Support P7689 P7789 Fig 2 1 Mechanical pictorial Overview Screw Locations Belt Clip Recess Accessory Antenna C onnector Antenna Voice notes button 96 x 64 LCD IrDA Port ii S ANC v A AAA Speaker Port Pa N y Service Indicator Internal Headset Volume Keys Rocker Key Socket There will be 4 colours of front housing Metallic Silver Metallic Titanium Metallic Graphite Metallic Aluminium 14of 59 GSM Field Service Support P7689 P7789 2 3 Connector Pinouts Charger Socket Pin Layout 1 GND 2 5W RF 3 GND 4 BATT FDBK 5 MAN TEST AD 6 5232 TX 7 RS232_RX 8 CHG_
29. obile Subscriber Identity Timeslot Number Transceivers TeleTYpe refers to any terminal Time Slot Telephone Users Part Unnumbered Information frame Air Interface Unstructured Supplementary Services Data Voice Activity Detection Visited Location Register Very Large Scale Integration IC Visited PLMN Transcoder Transcoder Three party service GSM Field Service Support
30. odular troubleshooting 6 4 Software Upgrade 6 5 Flexing 6 6 Testing on HP 8922 6 7 Testing IrDA Port SECTION 7 ACCESSORIES 7 1 Accessory Statement 12 Mid Rate Charger Information 7 3 Accessory Listing SECTION 8 SALES MODELS 8 1 Sales Models SECTION 9 GLOSSARY OF TERMS 9 List of Abbreviations 111 of 59 GSM Field Service Support 54 54 56 60 P7689 P7789 SECTION 1 GENERAL iv of 59 GSM Field Service Support P7689 P7789 1 1 Introduction This manual is intended for use by technicians familiar with similar types of equipment It contains all service information required for the equipment described and is current as of the printing date Although there is a P7689 Flat and a P7789 Flipped version of this unit we shall just refer to one model from now on the P7689 The scope of this document is to provide the reader with basic information relating to the P7689 and also to provide procedures and processes for repairing the units up to and including Level 2 repair Level 1 and 2 repairs involve the following activities to be carried out Unit swap out Repairing of mechanical faults Basic modular troubleshooting Testing and verification of unit functionality Upgrading software Flexing units Initiate warranty claims and send faulty modules to Level 3 or 4 repair centres Computer Software Copyrights The Motorola products described in this instruction manual may include copyrighted Motorola
31. ooting and Repair Chart Assembly Replacement Level SYMPTOM PROBABLE CAUSE Personal telephone will not turn on or a Battery pack either discharged or defective b Battery connectors open or misaligned c Logic RF Board Assembly Defective d Display circuit failure 2 Personal telephone exhibits poor a Antenna is defective reception and or erratic operation such as calls frequently dropping Weak and or distorted audio etc b Logic RF Board Assembly Defective 3 Display is erratic or provides a Mating connections to Partial or no display from LCD Module faulty b LCD module is Defective c Logic RF Board Assembly Defective SYMPTOM 4 Incoming call alert transducer audio distorted or volume is too PROBABLE CAUSE low b Main RF Logic PCB defective 43 of 59 a Faulty alert Transducer VERIFICATION AND REMEDY Measure battery If the battery voltage 15 lt 4 00 V dc recharge the battery using the appropriate battery charger If the battery will not recharge replace the battery If battery is not at fault proceed to b Visually inspect the 4 battery connectors on both the battery assembly and the portable telephone If necessary replace the battery If battery is not at fault proceed to c Remove the Logic RF Assembly Substitute a known good assembly and temporarily reassemble the unit Depress the PWR button if unit turns on and stays on disconnect the dc po
32. pment mode in which it was shipped and language with which it was shipped 40 of 59 GSM Field Service Support P7689 P7789 SECTION 6 REPAIR AND TEST PROCEDURES 4 of 59 GSM Field Service Support P7689 P7789 6 1 Repair Introduction The P7689 is divided into 3 main sections when it comes to part replacability The housings which contains the alert speaker mic the main PCB which contains RF Logic circuitry and the keypad interface and finally the display module which connects to the main PCB via a elastomer connector If the RF Logic board is required to be changed then a full service tranceiver should be ordered as there is no replacement PCB available Also a personality transfer would be necessary 6 2 Mechanical repairs Assembly replacement level troubleshooting and repair of the P7689 is limited to isolation and replacement of the main mechanical parts only See Exploded parts diagram and associated parts list 19 amp p20 6 3 Basic Modular Troubleshooting The troubleshooting information in Table 2 shows some typical malfunction symptoms and for the corresponding verification and repair procedures refer to the disassembly instructions located the disassembly section of this manual Section 4 NOTE Defective Logic RF assemblies must be replaced with pre tested pre phased assemblies 42 of 59 GSM Field Service Support P7689 P7789 Repair Chart Table 2 GSM P7689 Cellular Telephone Troublesh
33. recognition can be made Two main points whilst using this option THERE WILL NO SERVICE DURING TRAINING WHICH MEANS THE USER CANNOT RECEIVE OR MAKE CALLS DURING THIS TIME THE VOICE TAGS ONLY BE ADDED TO THE PHONES MEMORY AS GSM DOES NOT ALLOW THE OPTION TO STORE VOICE TAGS ONTO THE SIM CARD Voice tags can be added to the phones memory using the usual name addition methods 1 via the phonebook menu structure using the M key or using the quick access keys To make a call to a person allocated with a voice tag the smart button must first be pressed then the P7689 will ask for a name if the name is recognised then the name will be repeated and displayed on the screen A call can then be placed For access to one of the quick access functions the quick access key must first be pressed a name will then be asked for if the name 1 recognised e g Battery Meter then the name will be repeated and the corresponding feature e g the battery meter will be displayed on the screen If 2 names are too alike then the unit will request another name CUG Closed User Group This is a network application which allows a select group of users only to use a particular group of mobile units e g In the circumstance where a manager of a field service team only wants the team to be able to call other users within his team or CUG Phase 2 USSD Unstructured Supplementary Services Data This is an application whereby pressing a ce
34. red to the main board and that the antenna is fitted correctly If ok substitute a known good antenna assembly If this does not cure the fault re install the original assembly then proceed to d Gain access to microphone Disconnect and substitute a known good Microphone Place a call and verify as heard by called party If good re assemble portable with new Microphone If 6 Personal telephone receive audio is weak and or distorted From speaker d Logic RF Board Assembly d Replace Logic RF Assembly refer to symptom Defective Ic Verify that the fault has been cleared and Re assemble the unit with the new PCB 7 Personal telephone will not a SIM card defective Initially check that the contacts on the card are not recognize accept SIM card dirty Clean if necessary and check if fault has been eliminated If the contacts are clean insert a Known good SIM card into the portable telephone Power up the unit and confirm whether or not the card has been accepted If the fault no longer Exists the defective SIM card should be replaced If the SIM card is not at fault proceed to b b Logic RF Board Assembly Replace Logic RF Board Assembly refer to Defective symptom 1 Verify that the fault has been cleared and re assemble the unit with the new PCB 8 Phone does not sense when flip is a Magnet in flip defective Replace Front flip assembly with known good one Opened or closed L7789 Only refer to the DI
35. rt P7689 P7789 5 Personal telephone transmit a Microphone connections to Gain access to the Microphone as described in the audio is weak usually indicated by The main RF Logic board are DISASSEMBLY instructions in this manual Check called parties complaining of defective connections If connector is faulty proceed to c if the difficulty in hearing voice from connector is OK proceed to b personal phone Microphone is not at fault re install original b Microphone defective Microphone and proceed to c c Logic RF Board Assembly Replace Logic RF Board Assembly refer to defective symptom 1 Verify that the fault has been cleared and re assemble the unit with the new PCB a Connections to from speaker Gain access to Logic RF board as described in the and Logic RF Circuit board DISASSEMBLY instructions in this manual Check defective pads on the Logic RF circuit board Clean pads if necessary If pad is at fault proceed to d If connection 1s not at fault Proceed to b b Earpiece Speaker defective Remove speaker from front housing and insert known good speaker Place a call and verify improvement in earpiece audio If better reassemble the phone with the good speaker If it was no better then proceed to c c Antenna assembly is Attempt a re phasing of the unit and recheck the defective symptom If symptom is the same but unit re phases correctly check to make sure the antenna connector is correctly solde
36. rtain key or combination of keys whilst in idle mode 1e not in a call can access certain network functions such as helplines etc e WAP 1 1 Compliancy Wireless Application Protocol WAP 1 1 Wireless Application Protocol Simplified WAP Architecture Gateway connection Phone with GSM Data call ISP browser is preferred e Inthe WAP environment this is how the access is made 1 The request for information is made in WML Wireless Markup Language derived from HTML 2 Request is passed to WAP Gateway which retrieves the information from the server in standard HTML which 1 then filtered to WML or if available WML format 3 The information is then passed the cellular user via the cellular network provider e There will be 5 Data parameters that the user will be able to edit Baud rate between 2400 and 14400 llof 59 GSM Field Service Support P7689 P7789 Idle time out Line type Phone Number Connection type e For image download the bitmap image will be downloaded as text and if the image 1s larger than the screen then only part of the image will be displayed e Ways to access Browser Quick access key and Feature Menu During browser mode if incoming call is received then the browser will be paused with the user having the option to resume after the call Simplified Alpha Text Entry This gives the allowance to use all forms of Roman and Chinese Key entry on a 96 X 54 display At presen
37. rvice Support P7689 P7789 The PRC Flat SA1522AQ4X2 Graphite Sim C SAIS31AQ4B1 Graphite English Australia SIM Lock SA1539AD3BI Silver English Singapore SA1535AD3BI Silver English Australia SIM Lock SA1539ANABI Titanium English Philippines US Plug SA1536AN4B1 Titanium English 520f 59 GSM Field Service Support P7689 P7789 Euro 1 Flip SA1537AP4B1 Aluminium English Hong Kong SA1534AP4X1 Aluminium Comp C SA1538AQ4B1 Graphite English Philippines US Plug SA1536AQ4B1 English 53of 59 GSM Field Service Support P7689 P7789 SECTION 9 GLOSSARY OF TERMS 54 of 59 GSM Field Service Support P7689 P7789 9 1 List of Abbreviations Those marked are Motorola specific abbreviations uBGA A Interface A3 A5 A8 AB A bis ACCH ACSE AGCH AMPS AOC ARFCN ARQ ASIC AUC AUT H BA BAIC BAOC BCC BCCH BCD BGA BCU Bm BN BS BSC BSIC BSS BSSAP BSSC BSSMAP BSSOMAP BSU BTS CA CBCH cc cc CC CCBS CCH CCCH CDMA CFS CFU CLIP CLIR CM 55 of 59 Micro Ball Grid Array Interface between MSC and BSS Authentication algorithm Stream cipher algorithm ciphering key generating algorithm Access Burst Interface between BSC and BTS Associated Control Channel Association Control Service Element Access Grant Channel Advance Mobile Phone System Advice of charge Absolute Radio Frequency Channel Number Automatic Request for retransmission Application Specifi
38. such as phonebok information SMS messages FAX data etc without the requirement for cables The unit can also communicate with other IrDA devices such as pagers and other mobile phones Perfect alignment of the beam is not required due to the spread of the beam IP SMS allows SMS messages to be constucted on a PC then downloaded to the P7689 to be transmtted IP Phonebook allows very easy and extremely flexible download upload of phonebook information enabling select phonebooks available to each user which can be quickly changed for example when travelling to different areas The last 10 calls made and received can also be downloaded allowing databases to be created The P7689 can be placed into IrDA mode via either the quick access menu or through the Phone Set up menu structure Activated will appear on the screen once the feature has been selected followed by Connection Made once transfer of data 1s available between the P7689 and the other device The P7689 software allows more devices to be synchronised with phone e g Win NT Psion and Palm 59 GSM Field Service Support P7689 P7789 Speaker Dependant Voice Recognition This feature allows Voice Tags to be allocated to upto 25 names within the users phone memory and also upto 15 Voice tags be allocated to the quick access functions The unit must be trained for this function ie the voice tags must first be read into the phones memory twice before
39. t only Latin based characters can be entered using the multi tap key entry There are 3 forms of CKE Chinese Key Entry Pin Yin Simplified Chinese Mainland China Bo po mo pho Complex Chinese Taiwan Stroke based method for both Simple and Complex Can be used with phone book and SMS features European and Pan American models will be able to switch between Roman and Latin Key Entry Asian Models will be able to switch between all Key entries Calling Name Presentation This is an improvement on the existing name presentation e At present name from phone book is displayed by comparing last 8 digits of Number e New feature will show name as sent by the network This is up to 80 characters but will be shortened to 12 for the phonebook e This functionality must be subscribed to with network e Caller can restrict this e On call arrival phone Number is compared to phonebook if match is found but name 15 not allocated then callers name will be stored However if there is any text against that number it will not be overwritten Display Animation Aimed at physically showing the customer is executing commands Existing animations are for Power up and Down sequences e New animations e Incoming sending call e Incoming sending SMS IrDA Quick Access icon Call Divert Interrogation This function 1s just a more accurate way of ensuring that the caller 1s diverted to the correct number this is mainly achieved through the c
40. tation Mobile Services Switching Center Mobile Station Class Mark Mobile Station Identification Number Mobile Station international ISDN number Mobile Station Roaming Number Mobile Termination Message Transfer Part Mobile Terminated Point to Point messages GSM Field Service Support P7689 P7789 NAMPS NB NE NET NM NHC O amp M OACSU OCB OMAP OMC OMCR OMCS OSI PAD PCH PDN PIN PLMN POTS PSPDN PSTN PTO QOS RAB RACH RBDS RBU RCU REC REL RELP LTP REQ RFCH REN RLP ROSE RXCDR RXLEV RXQUAL SABM SACCH SAPI SB SC SCCP SCH SCP SDCCH SDL SFH SIM SMS 58 of 59 North American Advance Mobile Phone System Normal Burst Network Elements Norme European de Telecommunications Network Management Network Management Center Operations and Maintenance Off Air Call Set Up Outgoing Calls Barred Operations and Maintenance Application Part previously was OAMP Operations and Maintenance Center Operations and Maintenance Center Radio Part Operations and Maintenance Center Switch Part Open System Interconnection Packet Assembly Disassembly facility Paging Channel Public Data Networks Personal Identification Number Public Land Mobile Network Plain Old Telephone Service basic telephone services Public Switched Packet Data Network Public Switched Telephone Public Telecommunications Operator Quality of Service Random Access Burst Random Access Channel Remote BSS Diagnostic Subsystem
41. ve Alert speaker 10 Remove vibrator from rear housing from rear housing 13 Remove keypad 14 Remove volume switches from front housing from front housing 29 of 59 GSM Field Service Support P7689 P7789 p NDS press m 5 16 Unclip the 4 retaining service Indicator if 1t gets catches remove the display damaged scratched during module this process replace 17 Remove Infra Red port 18 Remove Microphone cover by lifting upwards from front housing 30of 59 GSM Field Service Support P7689 P7789 19 Carefully prise 20 Remove RTC Battery board speaker from front from main PCB Ensure this board housing Do not refit is kept parallel to the main board to protect the connector 31 of 59 GSM Field Service Support P7689 P7789 4 5 Exploded Parts Diagram AAUGI75AA s LI LI E v Po LN WWW L 1 320f 59 GSM Field Service Support P7689 P7789 _1 FullTranceiver 9 Keypad 17 Antena _2 Front Housing and Lens 10 Alet 3 Rearhosing ll Vibrator 0 0 4 Service Indicator 12 Rocker Switch o o 5 MicandGrommt 13 IDACovr 0 6 Speaker _ 4 _ LCD 7 Volume Switch 15 BatCovr 8 Screw 1G RICBod 33of 59 GSM Field Service Support P7689 P7789 4 5 1 Alternative Exploded Diagram 34 of 59 G
42. wer source and reassemble the telephone with the new Logic RF Board assembly see personality transfer Verify that the fault has been cleared If the fault has not been cleared then proceed to d Disassemble unit and remove LCD module and insert known good module Insert Battery and depress PWR button Ensure unit stays on if OK reassemble unit in new housing assembly Check to make sure that the antenna pin is properly connected into the Logic RF assembly If OK substitute a known good antenna and test in a call If the fault is still present proceed to b Replace Logic RF Assembly refer to symptom Ic Verify that the fault has been cleared and Re assemble the unit with the new PCB Dissasemble unit check display module 1 correctly seated on PCB display pads if necessary refit or realign If OK proceed to b Substitute a known good LCD module onto the suspect board and connect to DC Pwr supply Depress PWR and ensure display is now correct if Ok rebuild unit with new LCD module if LCD module is not at fault proceed to c Replace Logic RF Assembly refer to symptom Ic Verify that the fault has been cleared and Re assemble the unit with the new PCB VERIFICATION AND REMEDY Remove suspect alert transducer from rear housing and replace with known good alert If fault does not clear proceed to b Replace Logic RF Board Assembly refer to symptom Ic Verify that the fault has been cleared GSM Field Service Suppo
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