308SL CLI - creativetele
Contents
1. Note Where G 0 1 2 is Trunk Group no d Hotline to External Number Step Action l Lift handset 2 Dial 15 7 NN 3 Hang up Reaction Dial tone Confirmation tone i I I I I I I I I I I I i I I I I I I I I I I I I I I I I I I I i I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I i i I I i b Hotline to Trunk i I I I I I I I I I i I I I I I I I I I I I I I I I I I I I I I I I I I i I i I I I I I I I I I I I I I I I I 1 i Note where NN is Global Memory Location No where corresponding i external telephone number to be dialed is stored i I I I I i 1 CREATIVE TELECOM PVT LTD 11 e To Cancel Hot Line User Manual Magic 308 616CLI Step Action Reaction l Lift handset Dial tone 2 Dial 15 Confirmation tone 3 Hang up Call Pick Up If any extension is ringing this feature allows user to receive the call at his extension without physically moving to that particular ringing extension Step Action Reaction l Lift the handset Dial tone 2 Dial 8 to pick up the call Talk to the calling party ringing at the another extension of same group OR 3 Dial 7 Extn No to pick up Talk to the calling party the call ringing at the another extension of other group This feature allows an extension user to transfer call2. l Lift the handset Dial tone 2 Dial 89 NNNN EPABX will automatically dial the external number after picking up the corresponding P amp T line 3 Wait for reply Note Where NNNN is the external number to be dialed To Hold A Line One can hold a conversation extension or trunk by the following procedure for onward activities as call consult call transfer call parking or conference Step Action Reaction Confirmation tone for few seconds while the other party gets MUSIC ON HOLD 1 During conversation Hook Flash Note Hook Flash again to retrieve the call on hold or call will automatically come back after 20 seconds Call Consult This enables you to talk to other extension while first party is put on HOLD and cannot listen your conversation Step Action Reaction Confirmation tone for few 1 During Conversation CREATIVE TELECOM PVT LTD 4 User Manual Magic 308 616CLI Hook Flash seconds while the other party gets MUSIC ON HOLD 2 Dial another Extension Number Wait for reply and Consult with 2 party 3 Hook Flash again to retrieve 1 Talk with 1 Party party amp release 2 party Emergency Reporting Some times you may require that one should attend you urgently and you would like not to loose any time to search any person The facility EMERGENCY REPORTING can be used for
3. 9 Ex 19 Personal Speed Memory Store number in personal memory 16 N TK TN HF Dialing from personal memory 6 N 20 Dialing from Global memory 7 NN 21 Day Night Mode Setting 95 PPPP M 22 Dynamic Call Control 19 T PPPP C 23 Change Personal Password 1 PPPP NNNN NNNN 24 Walking Class of Service 17 Ex PPPP HF 25 Call waiting on P amp T HF 12 26 External Call Forwarding ECF 17 T NN Cancellation of ECF 17 CREATIVE TELECOM PVT LTD 27 User Manual Magic 308 616CLI CREATIVE TELECOM PVT LTD 28
4. Call Back on Busy Trunk Line 8 54 Outgoing Call Control 25 i 17 Self Alarms 8 l i 55 Status of Busy Extension Trunk on Console 25 18 Cancellation of Self Alarms 8 i i 19 Call Forwarding 9 QUICK REFERENCE CHART 26 i 20 Boss Secretary System 9 i i i i 21 Call Privacy 10 i 22 Do Not Disturb 10 i i i 23 Setting of Hot Line 11 i 24 Call Pick Up 12 i i i 25 Call Camp On 12 i 26 To Pick up Camped Call 12 i i i 27 Call Parking 13 i 28 Personal Speed Dialing 13 i i i 29 Dialing From Global Memory Bank 14 i i i 30 Conference 14 i 31 Day Night Mode Setting 15 i i i 32 Master Cancellation of Features 15 i 33 Walking Class Of Service 15 i i i 34 Dynamic STD Local Call Control amp Auto Locking 16 i 35 External Call Forwarding 16 l i i 36 Brokers Call 17 i i i 37 To Change Personal Password 17 i i 38 Incoming Trunk Line Queuing 18 i i i a i 1 i 1 CREATIVE TELECOM PVT LTD 1 CREATIVE TELECOM PVT LTD 2 User Manual Magic 308 616CLI EXTENSION FEATURES Extension To Extension Call Right dependent One extension can speak to another extension directly by dialing the desired extension number Step Action Reaction 1 Lift the handset Dial tone 2 Dial Extension number wait for ring back tone Speak when called party answers Note In case the called extension is busy or no reply use
5. Only trunk calls only on busy 5 Only internal calls only on busy 6 All calls only on no answer 7 Only trunk calls only on no answer 8 Only internal calls only on no answer To Cancel Call Forwarding Step Action Reaction 1 Lift the handset Dial tone 2 Dial 12 Confirmation tone 3 Hand up Call forwarding canceled BOSS SECRETARY System Any Extension can receive all its incoming internal or external call through any other extension The first extension becomes BOSS while second extension acts as SECRETARY All incoming call for BOSS will land at SECRETARY extension while only SECRETARY is able to call the BOSS and transfer the calls to him CREATIVE TELECOM PVT LTD 9 User Manual Magic 308 616CLI To Enable Boss Secretary Feature Form BOSS Extension Step Action Reaction 1 Lift the handset Dial tone Ds Dial 120 Extn No Confirmation tone Secretary extension number To Cancel Boss Secretary Feature Form BOSS Extension Step Action Reaction l Lift the handset Dial tone 2 Dial 12 Confirmation tone 3 Hang up Feature Cancelled Call Privacy Right Dependent This feature protects an extension from monitoring by any other extension during subsequent calls Step Action Reaction l Lift the handset Dial tone 2 Dial 131 Confirmation tone 3 Hang up You are i
6. Reaction 1 Dial trunk access code Busy tone 2 Dial Flash 1 Confirmation tone 3 Hang up As soon as the desired trunk line gets free you will get ring on your extension to alert you 4 While ringing lift handset P amp T Dial tone 5 Dial the desired telephone number external Wait for reply Self Alarms The extension user can set independent alarms at their extension in one of the following modes Step Action Reaction l Lift handset Dial tone 2 Dial 11 T HH MM Confirmation tone 3 Hang up Note Where T is Type of Alarms 1 Same Day Alarm 2 Daily Alarm 3 Five Day Week Alarm 4 Six Day Week Alarm 5 Duration Alarm HH is 00 23 Hours in 24 hours format MM is 00 59 Minutes CREATIVE TELECOM PVT LTD 8 User Manual Magic 308 616CLI Cancellation of Self Alarm Step Action Reaction 1 Lift handset Dial tone 2 Dial 11 Confirmation tone 3 Hang up Call Forwarding This feature allows an extension to forward his calls at any other extension To Enable Call Forwarding Step Action Reaction 1 Lift the handset Dial tone 2 Dial 12 X Extn No to which calls are to be diverted Confirmation tone Note Where X is the type of forwarding 0 All calls 1 Only trunk calls 2 Only Internal Calls 3 All calls only on busy 4
7. DSS Wait for P amp T dial tone key 3 Dial desired external Telephone Wait for reply Number Important Operator Console can also pick the CO lines by dialing individual P amp T access code 20 21 27 To Hold Park a Line Console can Hold Park any number of lines simultaneously by just pressing the HOLD key Console can retrieve the parked lines by pressing the corresponding DSS keys or the parked lines will be rung back to console after a pre defined time automatically Status of Busy Extension Trunk on Console Console can check the status of busy extension trunk by just pressing the DSS keys of busy port The display will show all information about that port If extension 32 is busy with CO 21 with an outgoing call say 26817414 By pressing the DSS key of 32 display will show ST 32 021 26817414 CREATIVE TELECOM PVT LTD 20 User Manual Magic 308 616CLI If extension 34 is busy with an incoming call from 9810247335 at CO 22 then display will show 122 9810247335 ST 34 DISTINCTIVE FEATURES Direct Inward Dialing DISA This unique feature allows any external caller to access any extension directly with the help of voice massages without the help of operator This feature reduces traffic burden on the operator calls are transfer faster which saves the caller s time Frequent callers can reach desired extensions by dialing the extension number or extension group number The sy
8. NUAL Once this is done all the trunks incoming call modes can be changed by either manually or automatically From Extension 30 only Step Action Reaction 1 Lift handset Dial tone 2 Dial 95 ABCD M Confirmation tone 3 Hang up System Mode is set Note Where ABCD is Personal Password of extension 30 Mis 0 Night Mode 1 Day Mode 2 Auto Mode Master Cancellation of Features The system allows user to cancel few features by just dialing by a 2 digit code Step Action Reaction l Lift the handset Dial tone 2 Dial 1 Confirmation tone 3 Hand up Call forwarding Call Privacy DND Hotline and Alarms Features canceled Walking Class Of Service This feature allows an extension user to use his own extension facilities from another extension From Any Another Extension CREATIVE TELECOM PVT LTD 15 User Manual Magic 308 616CLI Step Action Reaction l Lift handset Dial tone 2 Dial 18 Ex PPPP Flash Confirmation Dial tone 3 Dial desired number Wait for reply Note Where Ex is your own Extension number PPPP is your Personal Password Dynamic STD LOCAL CALL Control amp Auto Locking The system offers a very unique facility to all extension users to completely prevent misuse of STD LOCAL Call from their extension A 4 digit personal Password is provided to all extensions which is initia
9. S key of 32 display will show ST 32 021 26817414 If extension 34 is busy with an incoming call from 26817414 at CO 22 then display will show 122 1126817414 ST 34 CREATIVE TELECOM PVT LTD 25 O O e a 12 13 14 15 16 17 User Manual Magic 308 616CLI Quick Reference Chart Operator Call Emergency Reporting Call Transfer Redial Auto Redial Barge in Extension Barge in Trunk Auto Call Back on Busy Extension Auto Call Back on No Reply Auto Call Back on Trunk Setting of Self Alarms Same day alarm Daily alarm Five day week alarm Six day week alarm Duration alarm Cancellation of self alarms Call Forwarding Call Forward Cancellation Boss Secretary Enable Boss Secretary Cancellation Call Privacy on off Do Not Disturb on off Setting of Hotline Hotline to extension Hotline to Trunk Hotline to External Number Hotline Cancellation Call Pick up within group Call Pick up out of group 9 100 HF Ex vid HF 5 Ex Tk HF 1 HF 1 HF 1 11 1 HH MM 11 2 HH MM 11 3 HH MM 11 4 HH MM 11 5 HH MM 11 12 X Ex 12 120 Ex 12 13 1 0 14 1 0 15 Ex 15 TK 15 7 NN 15 8 7 Ex CREATIVE TELECOM PVT LTD User Manual Magic 308 616CLI 18 Call Parking HE Pick up Call Park from same extension 90 Pick up Call Park from another extension
10. Step Action Reaction 1 Disconnect the Line if external number found busy 2 Lift the handset Dial tone 3 Dial The last number dialed on P amp T will be redialed automatically Kindly wait for the ring back or busy tone Auto Redial If any dialed external number found busy then the system allows you to dial that number repeatedly itself The external number will be dialed for a predefined redial count and after every predefined wait time Step Action Reaction l Lift the handset Dial tone Dial trunk access code P amp T Dial tone Wait for response 2 3 Dial desired external number 4 If found busy Dial flash 5 Keep handset off hook till you get ring back tone Important After getting ring back tone dial Flash to avoid further retries Barge In on Busy Extension Right Dependent If some extension is found busy this feature allows the calling extension to get in to the conversation of the busy extension CREATIVE TELECOM PVT LTD 6 User Manual Magic 308 616CLI Step Action Reaction l Dial extension number Busy tone 2 Disconnect the phone 3 Lift the Handset Dial tone 4 Dial Extension number You will get into Conversation Barge In on Busy Trunk Line Right Dependent If a trunk is found busy this feature allows the calling service extension to get in to the conversation of the busy trunk Step Action Rea
11. User Manual Magic 308 616CLI User Manual Magic 308 616CLI 1 i 1 1 1 1 INDEX 39 Call Waiting on P amp T 18 OPERATOR CONSOLE FEATURES SI No Features Detail Page No 40 To Call an Extension 19 i 1 Extension to Extension Call 3 i i 41 Call Transfer 19 i i 2 Internal Extension Group Dialing 3 i 42 To Make an External Call 20 i 3 _ Operator Call 3 o 43 To Hold Park a Line 20 i i 4 To Make an External Call 4 i i 44 Status of Busy Extension Trunk on Console 20 i 5 To Make an External Call through LCR D iT i 6 To Hold A Line 4 i i Distinctive Features i i 7 Call Consult 4 i 45 Direct Inward Dialing DISA 21 i l 8 _ Emergency Reporting 5 46 Direct Outward System Access DOSA 22 i 9 Call Transfer 5 i i 47 Dialed Number Information DNI 23 i 10 Redial 6 oa 48 Calling Line Information CLI 23 i i 11 Auto Redial 6 i i 49 Call Progress Visual Indication 23 i i 12 Barge In on Busy Extension 6 oo 50 Serial Port PC Connectivity 24 i 13 Barge In on Busy Trunk Line 7 i i 51 External Music on Hold 24 i 14 Automatic Call Back on Busy Extension 7 52 Remote Maintenance 24 i 15 Automatic Call Back on No Reply 7 i i 53 Call Budgeting 24 i 16 Automatic
12. ake all buffer details From master extension Dial 90 External Music on Hold When an extension user talking with external party and subsequently putting them on hold the external party will listen music You can connect your system with any external music source such as FM receiver CD player Walkman or any standalone music source through a jack provided in the system Remote Maintenance CREATIVE TELECOM PVT LTD 24 User Manual Magic 308 616CLI This feature allows your authorised service center dealer to maintain your EPABX from any remote location Call Budgeting Any extension user can be restricted upto a fix amount of budget for any type of outgoing calls It can be refresh by the system automatically by weekly forth weekly or by monthly Outgoing Call Control The system can control your outgoing call by alerting you while you are making any outgoing calls a Beeps on Trunk Calls The system can provide the beeps after a predefined time interval for incoming outgoing calls b Call Disconnection After Beeps The system can be programmed for automatic call disconnection for incoming outgoing calls after predefined beep counts Status of Busy Extension Trunk on Console Console can check the status of busy extension trunk by just pressing the DSS keys of busy port The display will show all information about that port If extension 32 is busy with CO 21 with an outgoing call say 26817414 By pressing the DS
13. call back facility Internal Extension Group Dialing The system can have multiple extension groups which can be call by their own group access code One group can have maximum 4 extensions On dialing any extension group all extension in that group will start ringing as per predefined pattern Step Action Reaction 1 Lift the handset Dial tone D Dial 5 G Listen for the ring back tone amp wait for replay Note where G 0 7 is Extension Group Number Operator Call The system permits any extension to be defining as an operator Operator extension can be called by a single digit code Step Action Reaction l Lift the handset Dial tone 2 Dial 9 Operator extension will start ringing wait for reply Important First Hardware Port is Operator Extension by default CREATIVE TELECOM PVT LTD 3 User Manual Magic 308 616CLI To Make an External Call Right dependent Any extension can talk to any external party by dialing the desired P amp T access code Step Action Reaction l Lift the handset Dial tone 2 Dial 0 Wait for P amp T dial tone 3 Dial desired external Telephone Wait for reply Number Note Extension can pick the CO lines by dialing individual P amp T access code 20 21 25 To Make an External Call Through LCR While using LCR to make an external call the procedure is as below Step Action Reaction
14. ction l Dial P amp T Access Code Busy tone 2 Disconnect the phone 3 Lift the Handset Dial tone 4 Dial P amp T Access Code You will get into Conversation Automatic Call Back On Busy Extension If the called extension is found busy or not answering this feature automatically connects this call as soon as the called extension gets free or pick up the handset Step Action Reaction l Dial the extension number Busy tone 2 Dial Flash 1 Confirmation tone 3 Hang up As soon as called extension becomes free both extensions will starts ringing 4 While ringing lift handset Ring back tone wait for reply Automatic Call Back On No Reply If the called extension is not answering this feature automatically connects this call as soon as the called extension picks up the handset Step Action Reaction CREATIVE TELECOM PVT LTD 7 User Manual Magic 308 616CLI 1 Dial the extension number Ring back tone but extension not responding 2 Dial Flash 1 Confirmation tone 3 Hang up As soon as called extension picks up the handset your extension will starts ringing 4 While ringing lift handset Talk to the called extension Automatic Call Back On Busy Trunk Line If all trunk lines are found busy on dialing a trunk access code this features alerts the user as soon as the trunk line get free Step Action
15. e is connected with system don t connect the corresponding extension of that port First console port will be the first extension 30 and second console port will be the second extension 31 Some features of console are described below To call an Extension Operator Console can call any extension directly by dialing the desired extension number or by just pressing the corresponding DSS key Step Action Reaction l Lift the handset OR Dial tone 2 Dial Extension number or press Speak when called party answers the desired DSS key Note In case the called extension is busy or no reply use call back facility Call Transfer Operator Console can transfer the incoming outgoing call to any extension by the following procedures Step Action Reaction l During Conversion Confirmation tone Press Flash Key 2 Dial the extension number or Wait for the response CREATIVE TELECOM PVT LTD 19 User Manual Magic 308 616CLI press the corresponding DSS key to which you want to transfer the call Note Console can directly transfer the call to any extension by just pressing the DSS key without pressing flash key To Make an External Call Right dependent Operator Console can talk to any external party by dialing the desired P amp T access code Step Action Reaction 1 Lift the handset OR Dial tone 2 Dial 0 or press the desired
16. lly 1111 By using this password you can control your status for direct outward dialing and moreover you can change the password any time To Lock Your Extension For Direct Outward Dialing D O D Step Action Reaction l Lift handset Dial tone 2 Dial 19 T PPPP C Confirmation tone 3 Hang up Note Where PPPP is Personal Password of Extension T is Type of Locking 0 Immediate Locking 1 Delay Locking After 5 Minutes 2 After Single Call Locking C is Class of Service 0 All Calls Allowed 1 STD Calls Allowed 2 All LOCAL Calls Allowed 3 LOCAL Calls Allowed 95 Barred 4 LOCAL Allowed 95 amp Mobile Calls Barred 5 Intercom Only Example If you want to lock your extensions after 5 minutes Dial 19111115 This will lock your extension after 5 minutes to COS 5 Intercom only To open your extension COS permanently Dial 1901111 0or 19111110 This will open your extension for COS 0 All Calls Allowed if predefined by system programming External Call Forwarding ECF CREATIVE TELECOM PVT LTD 16 User Manual Magic 308 616CLI This feature allows you to receive your external call as well as internal calls on your mobile or outside landline number To Enable ECF Step Action Reaction 1 Lift handset Dial tone 2 Dial 17 T NN Confirmation tone 3 Hang Up Note Where T is 0 All Calls 1 O
17. n CALL PRIVACY To Cancel Call Privacy Step Action Reaction l Lift the handset Dial tone 2 Dial 130 Confirmation tone 3 Hang up You are out of CALL PRIVACY Do Not Disturb This feature protects a extension from being called However the extension user can call others To Enable DND Step Action Reaction l Lift the handset Dial tone 2 Dial 141 Confirmation tone To Enable Call Privacy CREATIVE TELECOM PVT LTD User Manual Magic 308 616CLI 3 Hang up You are in DND Mode To Cancel DND Step Action Reaction l Lift the handset Dial tone 2 Dial 140 Confirmation tone 3 Hang up You are out of DND Mode Setting of Hotline This facility enables you to set hotline with an extension or even an external number After using this facility as soon as you lift the handset the extension you set for hotline gets ring and you get ring back tone If an external number is set for hotline then by just lifting the handset the external number is dialed a Hotline to Extension Step Action l Lift handset 2 Dial 15 Extn No Reaction Dial tone Confirmation tone 3 Hang up Step Action Reaction l Lift handset Dial tone 2 Dial 15 Trunk Access Code 3 Hang up Confirmation tone c Hotline to Trunk Group Step Action l Lift handset 2 Dial 15 8 G 3 Hang up Reaction Dial tone Confirmation tone
18. ncoming Trunk Line Queuin This feature enables the user to handle more than one incoming calls When extension is busy with one call then he gets a warning tone of second call landing on him The warning tone sound Trin Trin will continue till the user attends it or the caller disconnects Note Normally this feature is useful for defining an operator for the system In order to make best use of this feature use call transfer call camp on or call parking facilities to attend to second waiting call Call waiting Offered By P amp T If you are having call waiting facility on your trunk line s it can be used at extension also The difference between the procedure on direct P amp T line and by extension of the EPABX is illustrated below On Direct P amp T Line Step Action Reaction l During conversation with 1 Call waiting tone Party 2 Dial Flash 2 Talk to 2 Party 1 Party on Hold On Extension Phone Step Action Reaction 1 During conversation with 1 Call waiting tone Party 2 Dial Flash 12 Talk to 2 Party 1 Party on Hold CREATIVE TELECOM PVT LTD 18 User Manual Magic 308 616CLI OPERATOR CONSOLE FEATURES We can connect two Consoles only with CRAETIVE Magic 616 CLI EPABX at first two hardware ports of extensions By default factory settings first port is mounted for operator console However second port can be mounted on demand for second console If consol
19. nly External Calls 2 Only Internal Calls NN 00 99 is Global Memory Location where external number Mobile Landline is stored Cancellation of ECF Step Action Reaction l Lift handset Dial tone 2 Dial 17 Confirmation tone 3 Hang Up ECF is cancelled It may some times be required to talk to two parties one by one while keeping other party on Music On Hold Step Action Reaction 1 While talking to 1 party 1 party gets Music on Hold Dial Flash amp 2 party number Listen for ring back tone Wait for reply 2 Talk to 2 Party 1 Party on Hold 3 Dial Flash 8 2 Party on Hold Talk to 1 Party 4 Repeat step 3 to toggle between Talk to alternate party 1 amp second party 5 Hang up to finish the Calls get disconnected conversation Change Personal Password You should keep your personal password secret to avoid any chances of misuse and keep on changing it from time to time Action Reaction Lift handset Dial tone Brokers Call CREATIVE TELECOM PVT LTD User Manual Magic 308 616CLI 2 Dial 1 PPPP NNNN Confirmation tone Now your NNNN personal Password is changed to new Password NNNN Note Where PPPP Default 1111 is Old Password NNNN is New Password Important If you forget your Personal Password then it can be Reset only from System Programming I
20. ree to receive make new calls Note If the called extension does not pick up the call within 1 2 minutes the call will come back by itself whenever the parking extension gets free b Pickup Parked Call Step Action Reaction l Left the Handset Dial tone 2 Dial 90 Pick up the parked call c Pickup Parked Call By other Extension Step Action Reaction l Left the Handset Dial tone 2 Dial 9 Extn No on which Pick up the parked call the call is parked Personal Speed Dialing Personal Memory Bank This feature enables every extension to create its own personal memory Bank Directory of 10 numbers The codes for this Bank Directory is of two digits from 60 to 69 a To store Numbers in Personal Memory Bank Step Action Reaction CREATIVE TELECOM PVT LTD 13 User Manual Magic 308 616CLI l Lift handset Dial tone Dial 16 N TK TN Flash Confirmation tone 3 Hang Up The number is stored Note Where N is 0 to 9 personal memory location number TK is Trunk Access Code 0 20 21 TN is Telephone number to be stored b Dialing From Personal Memory Bank You can dial the external telephone numbers stored in your personal memory bank just by pressing 2 digit code Step Action Reaction l Lift handset Dial tone 2 Dial 6 N The external number stored in the particular memory loca
21. s even to a busy extension The transferring extension becomes free after using this feature The call gets transferred camped on to the busy extension The busy extension gets call waiting tone and can attend the camped call after the completion of the present call Step Action Reaction 1 Transfer a call to desired Busy tone extension 2 Hang up Your extension becomes free and call is camped on to called extension To Pick Up Camped Call When you hear the call waiting tone Trin Trin while conversation Option 1 Step Action Reaction l Dial Flash 7 The camped call is being picked up and 1 party gets Music on Hold Call Camp On CREATIVE TELECOM PVT LTD User Manual Magic 308 616CLI 2 Dial Flash 8 Talk to 1 party and 2 party gets Music on Hold Option 2 Step Action Reaction l Finish the 1 call and hang up The camped call will immediately ring at your extension 2 While ringing lift handset Talk to the camped party Call Parking a To Park a Call This feature enables the user to free his extension from the present call This feature also helps the receiving extension to park hold the call in case it is not possible to transfer the received call to the desired extension Step Action Reaction l During the conversation Confirmation tone Dial Flash 2 Hang Up Your extension becomes f
22. stem can be programmed for 4 levels of Voice Massages i e 1 Welcome Greeting Massage 2 No Answer Massage 3 Busy Massage 4 Disconnect Release Massage How It Works When external caller dials your telephone number which is set in DID mode caller gets ring back for 3 4 seconds After that call is matured by the EPABX itself and system plays the welcome greeting massage During welcome massage system waits for extension number or extension group number only in DTMF If the caller dials valid number in DTMF and the called extension number is free then the called extension starts ringing In cases Tf The external caller does not dial any number in DTMF or the external caller dials an invalid number Then The call will be transferred to the operator group by itself Jf The external caller dials a valid but busy extension Then System will play the busy massage During busy massage caller can dial another extension number Jf CREATIVE TELECOM PVT LTD 21 User Manual Magic 308 616CLI The extension number dialed is valid and free but remains unanswered for 20 seconds Then System will play the no answer massage During this massage caller can dial another extension number In case caller fails to reach directly any extension as well as operator system will try to connect the caller to the operator for as many times as programmed If system is still remains fails to connect the caller to operator s
23. this purpose as by dialing a 3 digit code The four pre assigned extensions start ringing as per program Any ringing extension user who lifts the handset is connected to the caller Step Action Reaction l Lift handset Dial tone 2 Dial 100 Four pre assigned extensions extension group 0 will start ring Listen for ring back tone Start conversation as the call is answered by any one of the 4 extensions Call Transfer HF Extension Any internal or external call received originated at any extension can be transferred from that extension to any other extension Step Action Reaction l During Conversion Confirmation tone Hook Flash 2 Dial the extension number to Wait for the response which you want to transfer the call Note There are two options available while transferring a call Option 1 Step Action Reaction l On transferring a call Ring back tone CREATIVE TELECOM PVT LTD 5 User Manual Magic 308 616CLI 2 Hang up to transfer the call or Call is transferred Announce the call and hang up Option 2 Step Action Reaction 1 On transferring a call Busy tone 2 Hang up or hook flash to take Call is camped on to called busy the call back extension Redial Any extension can repeatedly dial the last number dialed on P amp T lines without pressing all the numbers again
24. tion will be dialed automatically 3 Wait for entire number to be Wait for reply dialed Note Where N is 0 to 9 Personal Memory Location number Dialing From Global Memory Bank You can dial the external telephone numbers stored in GLOBAL memory bank just dialing by a 3 digit code respective of your extension status for direct outward dialing Step Action Reaction l Lift handset Dial tone 2 Dial 7 NN The external number stored in the particular memory location will be dialed automatically 3 Wait for entire number to be dialed Wait for reply Note Where NN is 00 to 99 Global Memory Location number Conference Right Dependent You can establish 3 party conferences among two internal and one external party Step Action Reaction CREATIVE TELECOM PVT LTD 14 User Manual Magic 308 616CLI 1 Make conversation with a party external and transfer it to another extension B Wait for reply from extension B 2 While talking to extension B Dial Flash Flash Now all the 3 parties you extension B and external party are in conference Note Where B is any extension DAY NIGHT Mode Setting You can set the system to receive the incoming P amp T calls in different modes in day and night The different modes for day and night for different junction lines can be set and it is illustrated in PROGRAMMING MA
25. umber to be dialed is stored Note You can set the External Call Forwarding ECF Number of your extension by this feature To set ECF Dial 17 NN Where NN is the Global Memory Location in which the External Call Forwarding Number is stored For Open DOSA Dial TK Tel No Where TK is Trunk access code 0 20 21 25 Tel No is external telephone number to be dialed Important During DOSA call call can be extended for next 120 seconds by dialing DOSA call can be disconnected any time by dialing otherwise the call will be disconnected after 120 seconds automatically Dialed Number Information DNI When ever you ask your operator to dial any external number the external number dialed by operator will be displayed on your telephone set when the call is being transferred to you It can be displayed at any transferred extension Calling Line Information CLI The System identifies the caller Caller s telephone number is displayed on the LCD of the telephone instrument This enables the user to be prepared before answering the call The Caller s telephone number is also stored in the Incoming SMDR buffer of the system It appears in the incoming SMDR report The system senses the digits sent by the PSTN during the ringing phase It sends this information to the landing station operator along with the ringing signal The telephone number of the caller is displayed on the LCD of the telephone instrument The s
26. ystem also stores this information in its memory When the operator calls to an extension the system sends this information to the transferred extension Call Progress Visual indication The system allows unique visual display status of call progress Option 1 While an extension making an internal call the corresponding LED indication of that extension will be green CREATIVE TELECOM PVT LTD 23 User Manual Magic 308 616CLI Option 2 While an extension making a local call on P amp T line the corresponding LED indications of that extension as well as P amp T Line will be red Option 3 While an extension making a STD ISD call on P amp T line the corresponding LED indications of that extension as well as P amp T Line will be orange Serial Port PC Connectivity The System can be connected to PC through Serial Port From serial port you can take the call SMDR details in out to your PC and can save the data for future use How to Do To view the SMDR details on PC you just need to connect the EPABX system with PC through a serial cable RS232 Now connect the same COM port with HyperTerminal Settings of Communication Port Parameter 308 616 Baud Bate F 9600 9600 Data Bit 8 8 Stop Bit 1 1 Parity None None Flow Control None Xon Xoff Now the PC is ready to take the SMDR details from EPABX Give the SMDR programming commands from first extension as explained in programming manual For Example to t
27. ystem will play the release massage and disconnect the line Direct Outward System Access DOSA DOSA allows the user to use the system resources for making any outgoing calls from outside of the office This feature is mostly used to make long distance calls STD ISD System offers two types of DOSA calls Restricted DOSA In restricted DOSA user is only authorised to dial the external number which is stored in system global memory The caller wants to access the global memory must know the extension number and personal password of the extension number authorised to use global memory Open DOSA In open DOSA user can access any P amp T line connected to EPABX and can dial desired telephone number he wish to reach However the caller must know the extension number with the personal password of the extension number which is authorised to use open DOSA How It Works When external caller dials your telephone number which is set in DID mode caller gets ring back for 3 4 seconds After that call is matured by the EPABX itself and system plays the welcome greeting massage During welcome massage system waits for digits dialed by the caller only in DTMF Now Dial PPPP Ex Where PPPP is the personal password of the extension Ex Now you will get silent Now For Restricted DOSA Dial 7 NN CREATIVE TELECOM PVT LTD 22 User Manual Magic 308 616CLI Where NN is the Global Memory Location in which the external n
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