RollBack Rx PC Client
Contents
1. saacaunstealabosssaauacexeiaiions 19 Chapter 4 Taking SAS OS on Spe RR Sopa MEER d Cada a M pas Ur Qu 20 Taking new snapshot from the Application Console 20 Take New Snapshots When Windows Fails to Start Up 21 Take New Snapshots from Desktop Shortcuts 22 Scheduling SnapShots sce ds derat abad astu nash aut auta epa d ne iud rate desit 23 Take New Snapshot with Batch Commands ss 24 Chapter 5 Manage SnapshiDts nement de 25 Manage SIGS OES Les ca nod ndn devenu rcx pud osa rien FU um ee 25 View Snapshot Properties ui ede aedi reg kann eR Nose ennuis 25 Delete un random 25 Lock or Unlock Shapes ts sceau ues seiiuute sudo Dre raa rb denn tpe Qui tuner Ru qun FE sln EUR anae ka 26 Rename nn dinde eme GU aaas 26 Defrag Snapshots en RR Ert eia Lo tpe ub gate ONE Rx oun E Cui DN Mam DNE TUE 27 Explore SIDS NOES laude dua ut iespu casia fu ded qus q i 27 Chapter 6 System SecUl Ib usos emad Honesta nasale fau dapi ede Most did dap GEM dus 28 Roll Back Rx Access COMED T 28 Create Pl c I EET 29 System Security ei RR RERUMS 302. Take snapshot 8 Rollback system e Recover files r Snapshot history Q Create scheduled tasks to automatically take snapshots and rollback system Create scheduled tasks to automatically take snapshots or rollback system according to variety of options Advanced Tasks System security Schedule Task Schedule description Snapshot defragmenter Snapshot st boot Baseline manager Control Panel 2 Access control aS Scheduled tasks a Program settings Event logs i ON lorizon Da taSys You can schedule RollBack Rx to automatically take new snapshots with one of the following seven schedule settings Schedule RollBack Rx to take new snapshots on restart Schedule RollBack Rx to take a one time new snapshot Schedule RollBack Rx to take hourly new snapshots Schedule RollBack Rx to take daily new snapshots Schedule RollBack Rx to take weekly new snapshots Schedule RollBack Rx to take monthly new snapshots Schedule RollBack Rx to take event based snapshots 23 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon RollBack Rx Application Console if the access control is enabled 2 Inthe Application Console under the Control Panel Tasks click on the Scheduled tasks The right side panel shows the scheduled tasks Click on Add to bring up the new schedule settings window Select Take snaps
3. Disk Repartitioning The disk with RollBack Rx installed cannot be re partitioned without uninstalling RollBack Rx Dual Boot of Windows and Linux OS on the Same Hard Drive RollBack Rx does not support systems that have multiple Windows Operating Systems with non Windows Operating System like Linux loaded on the same hard drive Use of Defragmenter Programs Once installed RollBack Rx blocks the use of defragmentation programs The reason for this is that RollBack Rx tracks sector change activity relocates some sectors and maintains its own map of all sector locations on the hard drive Defragmentation is the process of locating the noncontiguous sectors of a file and rearranging the sectors and restoring them into fewer sectors As a result once RollBack Rx is installed the work done by a defragmentation program would not provide the desired result Thus defragmentation programs are blocked The need for a defragmenter varies according to file system and the amount of file creation and update activity on a hard drive Horizon Datasys recommends that defragmentation be done before installing RollBack Rx In addtion RollBack Rx has a build in defragmenter as the alternative Support Options Horizon Datasys is committed to provide satisfying support and excellent service to our valued customers Our goal is to provide you with professional assistance in the use of our software through the variety of methods including documentati
4. Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon RollBack Rx Application Console if the access control is enabled In the Application Console under Common Tasks click on Snapshot history The right side panel shows all the available snapshots The current snapshot you are in is indicated by a big green arrow Right click a snapshot and select Explore snapshot from the popup menu The snapshot will be mounted as virtual drive s You can open and explore the virtual drive s as local disk in My Computer Click on Dismiss virtual Drive s to dismount the snapshot or rebooting the PC will dismount the snapshot as well 27 Chapter 6 System security RollBack Rx Access Control To prevent unauthorized users from rollback your system or recover your hidden files you can password protect access to RollBack Rx consoles by enabling Access control The Access Control s user accounts and password apply to both RollBack Rx Application Console and the Subsystem Console Enable RollBack Rx Access Control during Setup To enable RollBack Rx Access Control during setup you need to use either Custom Setup or Advanced Setup 1 To enable the Access Control in the Custom Setup Select the enable Access Control checkbox and provide a password for the administrator account You must remember this password You will need it to access the RollBack
5. Chapter 7 Manage Baseline A RE AREE td means uen 32 Update Macs aE ade Dus nan 32 Reset to 32 Chapter 8 Scheduled Tash ER perti neas tuve qu eot 34 Rollback System with Scheduled 34 Take Snapshots with Scheduled T8SsK onore aera p 36 Chapter 9 Programi SUNS ic ane dd idee dua NU uu 37 Program AppeararliCe eren retener eee Pan HR Ee Re YE RV Ye Re Eee rine ni laetae ee 37 Advanced docu dd aet ie 38 Network Settings ossi decem eoa a ne D uuu dus aua Ru A ue 38 Chapter 1D Command Line Switches aca a cu epa Od en am ne 39 Command line SWISS aX DU tsa pU ta V RA NH aa IRA dui 39 o rei eed ys ETT T P 41 Nro T M M 43 Introduction This User s Guide is designed to familiarize PC users with features and benefits of the RollBack Rx software You can find the complete list of all the product s features and a brief description of each feature in this document It is highly recommended that you read this User s Guide thoroughly before ins
6. Professional on your computer MAKE SURE YOU HAVE BACKED UP YOUR IMPORTANT DATA BEFORE PRESSING NEXT TO CONTINUE THE SETUP Read and accept the End User License Agreement Then click Next Also Click Next on the next screen to check the latest updated setup files Choose the location to install RollBack Rx A minimum of 1 GB of free disk space is required where RollBack Rx PC Edition will be installed RollBack Rx PC Edition is now ready to install Click Next to start the installation process RollBack Rx Professional PC Disaster Recovery Select the type of setup you prefer and then click Next Program will be installed with the most common settings Recommended for most users You may customize the program setting Recommended for advanced users and multi boot systems SS The RollBack Rx PC Edition setup program will come up 3 installation options 1 Default Setup gt Install RollBack Rx with some default program setting such as e Copy Program files to C program files shield folder e Protect all available partitions on the 1 Hard Drive e Disable RollBack Rx access control Do not require a password to access RollBack Rx program consoles e Disable Windows System Restore 2 Custom Setup gt Let s you to configure program settings during setup such as e Where to copy program files to e What partition to protect Enable Disable RollBack Rx access control Enable Disabl
7. System security C Disable access control Enable access control Xa Enable this feature Snapshot defragmenter User Description Status Baseline manager Administrator Rollback build in administrator Enable Control Panel 49 Access control ag Scheduled tasks W Program settings fl Event logs Add Remove Properties OK Enable RollBack Rx Access Control only actives the build in administrator account The administrator account has access rights to all the program features RollBack Rx allows you to create new users and grant them rights to certain features of the program 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the RollBack Rx Application Console if the access control is enabled 2 In the Application Console under Control Panel click on Access Control Click on Add to create a new user account You can grant access rights to the new user Click on Add to create the new user 29 3 The new user will be listed in the Access Control window As the new user logs into the Application Console he will only have access to the features he was granted rights to Remove delete snapshots righst from a user will also deny him from locking or unlocking snapshots System Security RollBack Rx system security prevents unauthorized access to the system and data by password protect Windows startup
8. you are not able to start Windows O S you need to rollback the system from the RollBack Rx Subsystem Console 1 access the Subsystem Console restart the computer press the HOME key as you see the RollBack Rx logo You will need to provide a user name and password if the RollBack Rx access control is enabled 2 Click on Rollback system You will see a list of available snapshots Select a snapshot 13 and click on Next to rollback to the snapshot Rollback System from Desktop Shortcut To rollback system from the desktop shortcut 1 Right click RollBack Rx icon in the system tray select Rollback system from the popup menu Select a snapshot to rollback the system to You can also choose to take a snapshot of the current PC by checking the Take a snapshot of the current PC before rollback in case want to come back checkbox Click on Next to continue 2 The computer needs to restart to rollback to the snapshot Click on Restart to restart the computer 16 Rollback System with Scheduled Tasks You can schedule RollBack Rx to automatically rollback system with one of the following seven schedule settings Schedule RollBack Rx to rollback system on restart Schedule RollBack Rx for system restore on log off Schedule RollBack Rx for a one time system rollback Schedule RollBack Rx for hourly system rollback Schedule RollBack Rx for daily system rollback Schedule RollBack Rx for weekly system rollback Schedule
9. RollBack Rx for monthly system rollback Right click RollBack Rx icon in the system tray Select Open RollBack Rx from the popup menu You will need a user name and password to log into Application Console if the RollBack Rx access control is enabled In the Application Console under the Control Panel Task menu click on the Scheduled tasks and Add to bring up the new schedule settings window Select Rollback system in the schedule task drop down list Select your restore schedule type in the schedule type drop down list For the restore settings you need select which snapshot you want to rollback the system to You can select to a rollback system to the latest snapshot b rollback system to a specific snapshot You also need to choose what to do with other snapshots after rollback the system a keep all the other snapshots b remove all the other unlocked snapshots Click on Save to save the new schedule setting You will then see a new scheduled task entry You can select to view the properties of the scheduled task or delete it Rollback System with Batch Commands You might incorporate RollBack Rx instant recovery ability into your application by calling a command line switch refer to the Command Line Switches section of this user s guide for details on how to rollback system with batch commands 17 Chapter 3 Recover Files Search Snapshots to Recover Files To recover files or folders from a snaps
10. Rx program consoles You also need this password to uninstall RollBack Rx 2 To enable the Access Control in the Advanced Setup you need to use the Advanced Setup Configuration Wizard ASCW provided in the support folder on the program CD For more information on ASCW refer to the RollBack Rx deployment whitepaper in the document folder on the program CD Enable RollBack Rx Access Control after Setup 1 To enable RollBack Rx Access Control after setup right click RollBack Rx icon in the system tray Select Open RollBack Rx from the popup menu 2 In the Application Console under Control Panel click on Access Control Check Enable access control checkbox and then click on Apply 28 3 You will be prompted to set a password for the administrator account You must remember this password You will need it to access the RollBack Rx program consoles You also need this password to uninstall RollBack Rx If you have installed RollBack Rx using the Default Setup access control is disabled by default Create New Users Rollback Rx Instantly undo your PC problems Common Tasks Take snapshot Password protect program consoles a Rollback system Enable access control to require user authentication to open the program consoles Create new users with customized access rights Access control settings apply to both e Recover files Application Console and Subsystem Console Snapshot history Advanced Tasks amp
11. Windows to prevent unauthorized access to the system and data B Disable malicious direct disk IO RollBack Rx like all other software based system protection and recovery software uses Windows kernel mode file filter drivers to collaborate with Windows IO system to monitor and protect data By Windows design all programs working in Windows should process its IO through Windows IO system therefore the 105 are properly monitored by 3rd party filter drivers What if malicious software that tries to write to the hard drive directly without going through Windows IO system and therefore bypass all filter drivers It will defeat the purpose of 3rd party filter drivers and most likely damage the system Windows tries its best to block such malicious direct disk IOs RollBack Rx s Disable malicious direct disk IO features provides extra layer of protection against such malicious disk IOs Unfortunate this feature only works on some chipsets We do not recommend you to turn on this feature unless you are sure that you are having problems with malicious direct disk IOs 31 Chapter 7 Manage Baseline Update Baseline The very first snapshot created during the setup of RollBack Rx is the baseline snapshot It is the foundation of all other snapshots created after After updating the operating system with new service pack or some other major changes on your computer you might want to make the current system as the new baseline
12. need to uninstall RollBack Rx you can uninstall it from the Subsystem Console Restart the computer press the HOME key as you see the RollBack Rx screen to enter the Subsystem Console You will need to provide a user name and password if RollBack Rx access control is enabled 13 Rollback system Take snapshot Advanced options Uninstall Bikollbackin Select Uninstall from the Subsystem Console menu Uninstall will prompt you to select a snapshot to uninstall to The snapshot you selected will be the final state of the PC Click on Next to continue Assuming the PC is not booting when you uninstall RollBack Rx from the subsystem console uninstall to the current system will result in an unbootable system 14 Chapter 2 Rollback System Different Ways to Rollback System You can rollback system with one of the following methods Rollback system from RollBack Rx main program console in Windows e Rollback system from RollBack Rx subsystem console when Windows O S fails to start up e Rollback system from desktop shortcut in system tray e Rollback system with command line switches or batch files e Setup scheduled tasks to automatically rollback system Rollback System from the Application Console To rollback system from the RollBack Rx application console 1 Right click RollBack Rx icon in the system tray Select Open RollBack Rx from the popup menu You will need a password to access the main pro
13. to find files to recover option click on Next to continue 18 3 From the snapshot list select the snapshot you want to recover the files from If you are not sure which snapshot to recover the files from use the calendar and clock to approximate your time Click on Next to continue 4 RollBack Rx will create virtual drive s for the selected snapshot You can see the virtual drive s in My Computer and browse them as regular drives to find files To recover a file or folder copy it to your other drives in My Computer Revert Files to Old Time Stamp If you have made unwanted changes to a file or you just want to look at an earlier version of a document You can use RollBack Rx to revert a file to its earlier versions 1 Right click the file you want to revert Select Restore from snapshot on the popup menu You will need a user name and password to logon RollBack Rx Application console if the access control is enabled 2 From the snapshot list select a snapshot you want to recover the file from If you are not sure which snapshot to recover files from use the calendar and clock to approximate the time 3 You can choose to save the file to a new location or to overwrite the existing file Click on Next to continue 19 Chapter 4 Taking Snapshots The magic of RollBack Rx is with its snapshots You recover a crashed system by rollback the system to a good snapshot you recover a corrupted file from a snap
14. 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the RollBack Rx Application Console if the access control is enabled 2 Inthe Application Console under Advanced Tasks click on Baseline Manager The right side panel show the manage baseline options Select Update Baseline The computer needs to restart to update the baseline Update baseline will consolidate all the existing snapshots into the new baseline All snapshot history will be vanished after running update baseline If you just want to take a new snapshot of the current system select take snapshot instead Reset to Baseline The very first snapshot created during the setup of RollBack Rx is the baseline snapshot It is most likely the base configuration of your computer Over a period of time you may have taken new snapshots containing new programs or settings but at the end of the day you might just want to return the system back to the nice and neat condition where it is all started from Reset to baseline allows you to return the computer back to the baseline configuration with a reboot 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the RollBack Rx Application Console if the access control is enabled 32 2 In the Application Console under Advanced Tasks click on Ba
15. Horizon DataSys RollBack Rx PC Client User Manual Horizon DataSys Horizon DataSys Copyright 2011 All Rights Reserved Last Updated May 3 2011 Table of Contents DEA a 010 PRE 5 Chapter 1 Installation and a naine au edis aca 7 Minimum Requirements for RollBack Rx PC Edition ss 7 Install R llBacle RX PC Reto E Sd dl 8 BollBack Rx PC Edition ACUVAED nantes tandis 11 Uninstall RollBack Bx from Windows das a sid ra Gigi tah end dv POR E d 13 Uninstall RollBack Rx When Windows Fails to Boot s sssssssesesesssseesssesssessrrssserssrensreeseserereessne 13 Chapter 2 Rollback Systm aas on qa errare ER a a paa Ree FRU drain 15 Different Ways to Rollback System Ra ere cR IR EUR Rn 15 Rollback System from the Application Console 15 Rollback System When Windows Fails To Start Up 16 Rollback System from Desktop Ingram eU ens das 16 Rollback System with Scheduled Tasks sn 17 Rollback System with Batch Commands eerie sienne tn t sereinement 17 Chapter Recover PINGS uci ee ei DRM uU DIES 18 Search Snapshots to Recover Fes 18 Explore Snapshots to Recover Files ene ceres cente nnne enean nia a anota ne ado na 18 Revert Files to Old Time
16. Press the HOME key as you see the RollBack Rx Subsystem Console screen You will need a user name and password if the RollBack Rx access control is enabled 2 Click on Take snapshot button You need to enter a name and description for the new snapshot Click on Next to take the new snapshot instantly Snapshot name is limited to 20 characters Snapshot description is limited to 50 characters By taking a snapshot of the crashed system you preserve whatever it is available in that crashed system After you rollback the system to an earlier snapshot you can search the snapshot of the crashed system for possible data recovery 21 Take New Snapshots from Desktop Shortcut To take new snapshots from the desktop shortcut in system tray 1 Right click RollBack Rx icon in the system tray select Take snapshot from the popup menu You will need a user name and password if the RollBack Rx access control is enabled 2 Enter a name and description for the new snapshot You can also choose to lock the new snapshot by checking the Lock the new snapshot option Locking the snapshot will prevent it from been deleted Click on Next to continue 3 New snapshot will be created instantly To ensure best snapshot s integrity it is recommended you save all the files and close all running applications before taking a new snapshot 22 Scheduling Snapshots Rollback Rx Instantly undo your PC problems Common Tasks
17. agmenter Baseline manager Control Panel 8 Access control ag Scheduled tasks lt Program settings Event logs Add Remove Properties OK 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the Application Console if the access control is enabled 2 In the Application Console under Control Panel click on the Scheduled tasks The right side panel shows the scheduled tasks Click on Add to bring up the new schedule settings window Select Rollback system in the schedule task drop down list and select a schedule type in the schedule type drop down list 3 Forthe restore settings you can select which snapshot you want to rollback the system to You can select to a rollback system to the latest snapshot b rollback system to a specific snapshot You can also choose what to do with other snapshots after rollback such as a keep all the other snapshots b remove all the other unlocked snapshots Click on Save to save the new schedule task 4 You will then see a new scheduled task entry You can select to view the properties of the scheduled task or delete it 35 Take Snapshots with Scheduled Tasks You can schedule RollBack Rx to automatically take new snapshots with one of the following seven schedule settings Schedule RollBack Rx to take new snapshots on restart Schedule RollBac
18. ance tab There you can customize the following RollBack Rx program settings Do not show RollBack Rx icon in the system tray 37 Do not show RollBack Rx logo during startup e Do not show user name in logon screen Do not show popup message when taking scheduled snapshots e Do not allow user to cancel scheduled tasks e Change the Subsystem Console hotkey from HOME to something else e Remind users about missed scheduled tasks e Remind users to recover the latest files after rollback to an earlier snapshot Advanced Settings To configure advanced RollBack Rx program settings 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the Application Console if the RollBack Rx access control is enabled 2 In the Application Console under Control Panel click on Program settings The right side panel shows the program settings options click on the Advanced settings tab There you can customize the following program settings e Delete unlocked snapshots when X days old e Always take a snapshot of the current system before rollback system e Defrag snapshots during next startup to reclaim free space and improve system performance after deleting X snapshots e Defrag snapshots during next startup to reclaim free space after taking X new snapshots e Keep these files and folders unchanged when restring system to another snapshot e A
19. and encrypt snapshots It secures your system and data from data thief even if the PC is stolen To enable RollBack Rx system security you must first enable RollBack Rx access control System security uses the same user accounts and passwords provided by the Access Control Enable RollBack Rx System Security Roliback Rx Instantly undo your PC problems Common Tasks Take snapshot a Rollback system e Recover files Snapshot history Prevent unauthorized access to your system and data System security features for preventing unauthorized access to your PC and securing your data from data theft To engage system security features you must first enable the access control Advanced Tasks System security t Enable Encryption g Snapshot defragmenter Baseline manager Control Panel Access control Scheduled tasks Program settings Event logs 30 1 To enable RollBack Rx system security right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the RollBack Rx Application Console if the access control is enabled 2 Inthe Application Console under Advanced Tasks click on System security The right side panel shows the system security settings There you can set the following security settings A Encrypt snapshots and require password authentication to start
20. apshot will be created instantly To ensure best snapshot s integrity it is recommend you save all the files and close all running applications before taking a new snapshot 20 Ro Pm 92009 Common Tasks Take snapshot Wish you could go back to the time before problems happened Rollback system Don t waste your time troubleshooting PC problems instantly undo your PC problems 1 by travel back in time e Recover files Product Help Online Support WA Snapshot history Advanced Tasks System security o Snapshot defragmenter System Summary Baseline manager y ty Running normally Control Panel Access control O Scheduled tasks Total protected space 610480 MB Program settings Used space 71044 MB I Event logs M Free space 539436 MB Total snapshots 1 Last snapshot 4 22 2011 19 20 Last restore 0 0 0 0 0 Free space 539436 MB Scheduled tasks 1 tasks Protected drives Rollback Rx Professional v9 1 Build 2696116236 ee ee HK Take New Snapshots When Windows Fails to Start Up If you encounter a complete system crash you are not even able to start Windows operating system Before you choose to rollback system to another snapshot from the RollBack Rx Subsystem Console you can take a new snapshot from the Subsystem Console to preserve your data up to the moment of crash You can later access the crash snapshot for file recovery 1 Restart the computer
21. can also use Lock All Unlock All buttons to lock unlock all the snapshots Rename Snapshots To rename a snapshot 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon RollBack Rx Application Console if the access control is enabled 2 In the Application Console under Common Tasks click on Snapshot history The right side panel shows all the available snapshots The current snapshot you are in is indicated by a big green arrow 3 Right click a snapshot and select Rename from the popup menu 26 Defrag Snapshots If you have taken or deleted many snapshots you need to defrag snapshots to reclaim free disk space and improve system performance 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon RollBack Rx Application Console if the access control is enabled In the Application Console under Advanced Tasks click on Snapshot defragmenter Click on Defragment to start defrag It might take some time to defrag all snapshots depends on how many snapshots you have and when it was defragged last time For best system performance it s important to defrag snapshots and defrag them often Explore Snapshots You can mount a snapshot as virtual drives and explore it as local drives to recover files To explore a snapshot 1 4
22. datasys com ics support KBSplash as Help Desk Horizon Datasys provides an easy to use helpdesk for you to submit online support tickets and get response from our support technicians 43 44
23. desktop It provides you quick access to the RollBack Rx GUI interface From the system tray users can quickly take new snapshots roll back to a previous snapshot or even launch the RollBack Rx main program console You can access the system tray icon by right clicking on the icon to bring up the popup menu Chapter 1 Installation and setup Minimum Requirements for RollBack Rx PC Edition Verify that your system meets the following minimum requirements before attempting to install RollBack Rx PC Edition Intel Pentium III or equivalent processor e Windows XP Professional Home Edition or Microsoft Windows 2000 or Vista 64MB of RAM 1GB of free disk space for installation e CD DVD ROM if installing from a CD e Internet Connectivity for software license activation At least two partitions or disks RollBack Rx is designed for Windows PCs Do NOT install it on servers Always backup your important data before setup RollBack Rx Install RollBack Rx PC Edition Before installing RollBack Rx Professional close any applications that are running To install RollBack Rx PC Edition insert the installation disk or run the Rollback Rx _ Version exe file you downloaded where Version is the version number of your installation file A welcome screen will appear at the start of the installation process Click Next to continue installation of RollBack Rx PC Edition This setup wizard will install Rollback Rx
24. e Windows System Restore e Setup RollBack Rx on multi boot systems 3 Advanced Setup gt Used to deploy RollBack Rx to a network of computers with pre configured program settings Advanced setup reads in the program settings from a setup configuration file setup cfg You can create a setup cfg configuration file using Advanced Setup Configuration Wizard ASCW provided in the support folder on the program CD With ASCW you can configure all RollBack Rx program settings Unattended Deployment To mass deploy RollBack Rx with Windows active directory SMS software deployment tools Network logon scripts or system images refer to the RollBack Rx Deployment whitepaper included in the Documents folder on the program CD Once you have choose your installation option you will be prompt to input your user company name and your product ID S RollBack Rx Professional PC Disaster Recovery User Name Horizon DataSys Company Name Horizon DataSys Product ID Deme Click Next Once all files have been installed a window will display notifying you that setup is complete Click Finish to restart your computer now 10 File copy completed Setup Wizard needs to restart the computer to install Rollback Rx pre OS subsystem recovery console No will restart the computer later Click on Finish to continue RollBack Rx PC Edition Activation Horizon Datasys committed
25. er Internet connection click on Next 3 If you have installed RollBack Rx with an authorized Product ID that you received from Horizon Datasys simply click on the Activate button 4 If you have installed a demo version of RollBack Rx you need to first copy and paste the authorized Product ID that you received from Horizon Datasys into the product ID field replacing the demo product ID and then click on the Activate button That is it You will not need to supply any other information for the activation You can only activate the number of installations licensed by the authorized Product ID ACTIVATE ROLLBACK RX WITHOUT INTERNET CONNECTION If the computer has RollBack Rx installed does not have Internet connection you need to manually activate RollBack Rx with an activation code Kb Product Activation gt To activate Rollback Rx without Intemet connection please contact and provide the Product ID amp Registration ID to the Rollback Rx Tech support Rollback Rx Tech support will provide you a Registration Code to manually activate the product Product ID HDSYS D 1D3BDE 8586D7 637300 9CD3B 7 4B36B2 Registration ID HDSYSD FD840D 7105F1 DCF8D8 Registration Code Activate Activate 1 manually activate RollBack Rx right click RollBack Rx system tray icon and select ABOUT from the popup menu Click on the Activate button on the ABOUT Window select Activate RollBack Rx without I
26. gram console if the RollBack Rx access control is enabled 2 In the main program console under the Common Tasks click on Rollback system the right hand panel will display all the available snapshots The current snapshot you are in is indicated by a big green arrow Select the snapshot you want to rollback system to You can choose to take a snapshot of the current system before rollback by checking the Take a snapshot of the current PC before rollback in case want to come back checkbox Click on Next to continue Rollback system to a snapshot will reset everything on the hard drive to the time of the snapshot To keep the latest user data created after the snapshot you might select files or folders to transfer to the restoring snapshot so your data will remain current after rollback as if it s excluded from rollback To exclude files from the rollback click on the Exclusion button 15 3 Select the files or folders in the current system that you would like to synchronize with the snapshot you are rolling back to It is recommended you only select files because large folders could take longer time to synchronize 4 The computer needs to restart to rollback the system Click on Restart to restart the computer You can select to take a snapshot of the current PC before rollback to a snapshot in case you want to come back later Rollback System When Windows Fails To Start Up If you encounter a complete system crash
27. hot 1 Right click RollBack Rx icon in the system tray Select Open RollBack Rx from the popup menu You will need a user name and password to logon RollBack Rx Application Console if the access control is enabled 2 Inthe Application Console under the Common Tasks click on Recover files The right side panel shows the recover files option Choose one of the three search options provided and then input the search string Click on Next to continue 3 From the snapshot list select the snapshot you want to recover the files from If you are not sure which snapshot to recover the files from use the calendar and clock to approximate your time Click on Next to continue 4 Onthe search results window select and right click the files or folders you want to recover You can choose to recover the files to a new location or to its original location If you choose to recover the files to the original location the existing files with the same name will be overwritten Explore Snapshots to Recover Files To explore snapshots to recover files or folders 1 Right click RollBack Rx icon in the system tray Select Open RollBack Rx from the popup menu You will need a user name and password to access the Application Console if the RollBack Rx access control is enabled 2 In the Application Console under the Common Tasks click on Recover files The right side panel shows the recover files options Choose I want to explore snapshots
28. hot in the schedule task drop down list and select a schedule type in the schedule type drop down list Click on Save to save the new scheduled task 3 You will then see a new scheduled task entry You can select to view the properties of the scheduled task or delete it Take New Snapshot with Batch Commands You can incorporate RollBack Rx instant recovery ability into your application by calling a command line switch refer to the Command Line Switches section of this User s Guide for details on how to take a new snapshot with batch commands 24 Chapter 5 Manage Snapshots Manage Snapshots View Snapshot Properties To view the properties of a snapshot 1 Right click RollBack Rx icon in the system tray Select Open RollBack Rx from the popup menu You will need a user name and password to logon RollBack Rx Application Console if the access control is enabled 2 In the Application Console under Common Tasks click on Snapshot history The right side panel shows all the available snapshots The current snapshot you are in is indicated by a big green arrow 3 Right click a snapshot and select Properties from the popup menu You can change the snapshot name and description on the properties The used space information reveals how much drive space is taken by all snapshots and how much is taken by this snapshot Delete Snapshots To delete RollBack Rx snapshots 1 Right click RollBack Rx icon in the sys
29. k Rx to take a one time new snapshot Schedule RollBack Rx to take hourly new snapshots Schedule RollBack Rx to take daily new snapshots Schedule RollBack Rx to take weekly new snapshots Schedule RollBack Rx to take monthly new snapshots Schedule RollBack Rx to take event based snapshots Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the Application Console if the access control is enabled In the Application Console under Control Panel click on the Scheduled tasks The right side panel shows the scheduled tasks Click on Add to bring up the new schedule settings window Select Take snapshot in the schedule task drop down list and select a schedule type in the schedule type drop down list Click on Save to save the new scheduled task 36 3 You should see a new scheduled task entry You can select to view the properties of the scheduled task or delete it Chapter 9 Program settings Program Appearance To customize RollBack Rx program appearance 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the Application Console if the RollBack Rx access control is enabled 2 In the Application Console under Control Panel click on Program settings The right side panel shows the program settings options click on the Program Appear
30. nternet connection click on Next 12 2 the Product Activation Window you will see a Product ID and an Activation ID write down those two IDs and send them to Horizon Datasys tech support by fax or phone 3 Horizon Datasys tech support will reply you with an Activation Code based on the Product ID and Activation ID you provided 4 Copyand paste the Activation Code into the Activation Code field and then click the Activate button Uninstall RollBack Rx from Windows You can remove RollBack Rx from your computer through one of the two options provided in Windows 1 Uninstall RollBack Rx from Control Panel gt Add Remove Programs 2 Uninstall RollBack Rx by running Start gt All Programs RollBack Rx Uninstall Uninstaller will prompt you to select a snapshot to uninstall the system to You can choose to keep the current system and data or return the computer to another snapshot during uninstall The snapshot selected here will be the final state of the PC after uninstalling RollBack Rx f you have problem with your computer DO NOT attempt to uninstall RollBack Rx first Rollback the system to a good snapshot might fix the problem If you have problem to access either RollBack Rx Application Console or Subsystem Console to perform a rollback contact Horizon Datasys technical support before attempting to uninstall RollBack Rx Uninstall RollBack Rx When Windows Fails to Boot If you cannot boot into Windows and you
31. ons online or personal contacts According to our experience with customers most of their questions can be answered in our Frequently Asked Question or other various technical white papers Please check your questions in the F A Q and knowledge base before proceeding with other support options If you were not able to find answers to your questions in the RollBack Rx FAQ and knowledge base you can go to Horizon Datasys web site support page for more product related documents white papers and other information http support horizondatasys com ics support default asp deptID 4443 You can submit an online support case with Horizon Datasys technical support team through our online support forum http support horizondatasys com ics support ticketNew as 42 The Horizon Datasys customer service department can assist you with non technical questions Visit Horizon Datasys support and service web site to find your local customer service number to Order an upgrade Find a distributor in your area Update your registration information For list of Frequently Asked Questions about RollBack Rx please visit http www horizondatasys com Knowledge Base Horizon Datasys online knowledge base contains general information about Horizon Datasys products and problems reported by users on various laptop and desktop computers You can find answers for most of your questions or problems in the knowledge base http support horizon
32. rd logging VV NV VVVVVVV VV Program Components Familiarize yourself with the RollBack Rx software components before installing and or exploring RollBack Rx RollBack Rx has two components that are installed during the setup process gt Application Console GUI gt Subsystem Console Application Console GUI The Application Console is RollBack Rx s main user interface GUI This is the GUI or Windows component s that are installed into the primary operating system It is from this Windows console that you can perform all the RollBack Rx functions and have access to all the program features Subsystem Console is also known as RollBack Rx s mini operating system that boot prior to the Windows operating system The Subsystem Console is the Interface to RollBack Rx disk operating system DOS The Subsystem Console works below the Windows operating system to provide a failsafe rollback capability if Windows is inaccessible ie BSOD or system crash You can access the Subsystem Console by press the HOME key on keyboard during system startup From within the Subsystem Console you can perform many tasks such as rolling back the PC to a previous state Take a snapshot of the crashed PC so that you can retrieve data file after performing a rollback or uninstall RollBack Rx System Tray Icon is RollBack Rx s shortcut on your desktop to the main Application Console You can find it in the lower right hand corner of your Windows
33. rocess after the restore u user user name only required if the access control is enabled p password user password only required if the access control is enabled Manage the Baseline Shieldcmd exe resetbase Reset PC back to the baseline snapshot updatebase Update the current system as the new baseline u user user name only required if the access control is enabled p password user password only required if te access control is enabled Take Snapshot Shieldcmd exe snapshot n snapshot name Take a new snapshot with given snapshot name d snapshot description Take a new snapshot with given description optional overwrite Take a new snapshot with given snapshot name and overwrite the existing snapshot with the same name u user user name only required if the access control is enabled p password user password only required if the access control is enabled Program Settings Shieldcmd exe exclude f path to file or folder Exclude the file or folder from rollback excludedel Delete all files and folder exclusion list excludelist Output the files and folder exclusion list snapshotlist Output all the existing snapshot information hideicon Hide RollBack Rx system tray icon showicon Show RollBack Rx tray icon import path to setup cfg file Import program settings from setup cfg u user user name only required if the access con
34. seline Manager The right side panel show the manage baseline options Select Reset to Baseline The computer needs to restart to reset to the baseline All the snapshots taken after the baseline snapshot will be permanently deleted after you reset to the baseline Please backup your important data before running reset to baseline If you want to rollback system to the baseline snapshot and keep all other snapshots select rollback system 33 Chapter 8 Scheduled Tasks Rollback System with Scheduled Tasks You can schedule RollBack Rx to automatically rollback to a snapshot with one of the following seven schedule settings Schedule RollBack Rx to rollback system on restart Schedule RollBack Rx for system restore on log off Schedule RollBack Rx for a one time system rollback Schedule RollBack Rx for hourly system rollback Schedule RollBack Rx for daily system rollback Schedule RollBack Rx for weekly system rollback Schedule RollBack Rx for monthly system rollback 34 Rollback Rx Instantly undo your PC problems Common Tasks mA Take snapshot Rollback system Recover files m Snapshot history Create scheduled tasks to automatically take snapshots and rollback system Ww Create scheduled tasks to automatically take snapshots or rollback system according to variety of options Advanced Tasks Schedule Task Schedule description System security o Snapshot defr
35. shot archive A snapshot can be viewed as the picture of the system at a specific time It is very important to take new snapshots to include changes on your system so in the case of system rollback you won t be rolled back to weeks or months ago You can take a new snapshot in seconds with RollBack Rx You can take a new snapshot with one of the following methods e Take new snapshots from RollBack Rx main program console in Windows e Take new snapshot from RollBack Rx Subsystem console when Windows O S fails to start up e Take new snapshots from desktop shortcut in system tray e Take new snapshots with command line switches or batch files e Setup scheduled tasks to automatically take new snapshots Taking new snapshot from the Application Console To take new snapshots from the RollBack Rx Application Console 1 Right click RollBack Rx icon in the system tray Select Open RollBack Rx from the popup menu You will need a password to logon RollBack Rx Application Console if the access control is enabled 2 Inthe Application Console under the Commons Tasks menu click on Take snapshot You need to enter a name and description for the new snapshot You can also choose to lock the new snapshot by checking the lock the new snapshot option Locking the snapshot will prevent it from being deleted Click on Next to continue Snapshot name is limited to 20 characters Snapshot description is limited to 50 characters 3 New sn
36. st PC It does not deteriorate PC system performance It works as if it s not even there it doesn t require you to do a thing VVVVVVVV VV What Can RollBack Rx Do gt RollBack Rx allows you quickly and easily to Recover deleted and corrupted files Rollback entire computer to a clean system after virus infections Restore crashed system to working state Reset publicly shared system to clean pre configured state after each session Remove unwanted software installations Back out failed software deployment process Fix Windows system crashes or software problems Try out software products before actual deployments Protect system and data from data thieves VVVVVVV VV RollBack Rx Benefits Reduce computer maintenance by up to 90 Reduce organizational overhead from writing restriction policies Reduce Total Cost of Ownership of an organization s assets by minimizing PC maintenance administration time and troubleshooting Reduce unnecessary anxiety related to allowing users full access to the computers Eliminate timely re imaging of computers Eliminate common negative consequences of user experimentation Eliminate downtime or out of order signs at user computers Simplify the maintenance process and environment Instantly refresh computers to their optimal working state Significantly lower Total Cost of Ownership of Technology Assets Ensure consistent configurations Prevent identify thief and key boa
37. talling setup The information contained in this User s Guide is subject to change without notice Horizon Datasys assumes no responsibility or obligation of any kind for any errors contained herein or in connection with the furnishing performance or use of this document RollBack Rx has revolutionized the way PC users instantly recover from computing disasters RollBack Rx offers instant PC rollback file recovery system and PC disaster recovery all in one RollBack Rx can instantly undo any common PC issue by reverting the PC back to any earlier state With RollBack Rx you can easily restore your PC to an hour ago yesterday last week or even a few months RollBack Rx s file recovery feature easily restores files from archived snapshots System and data security snapshot encryption prevents unauthorized access to system and data even if the PC is stolen RollBack Rx allows computer users regardless of their skill levels to easily fix computer problems in seconds What makes RollBack Rx the best choice for your PC protection solution It does not require hidden partition or reserved disk space to install It supports unlimited snapshots It takes a new snapshot in 5 seconds It takes snapshots without interrupting your work It rolls back to a snapshot in less than 10 seconds It works even if Windows OS fails to startup It allows file recovery from snapshots It allows snapshot encryption to prevent data thief in the event of lo
38. tem tray select Open RollBack Rx from the popup menu You will need a user name and password to logon RollBack Rx Application Console if the access control is enabled 2 In the Application Console under Common Tasks click on Snapshot history The right side panel shows all the available snapshots The current snapshot you are in is indicated by a big green arrow 25 3 Right click a snapshot and select Delete from the popup menu To delete multiple snapshots hold down Ctrl key while selecting snapshots 4 You can also use Delete All Unlocked button to delete all the unlocked snapshots You can only delete unlocked snapshots To delete locked snapshots unlock it first Lock or Unlock Snapshots You can lock snapshots to prevent it from being accidentally deleted or removed by program settings To delete a locked snapshot you have to unlock it first 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon RollBack Rx Application Console if the access control is enabled 2 Inthe Application Console under Common Tasks click on Snapshot history The right side panel shows all the available snapshots The current snapshot you are in is indicated by a big green arrow 3 Right click a snapshot and select Lock Unlock from the popup menu To lock unlock multiple snapshots hold down Ctrl key while selecting snapshots 4 You
39. to the protection of intellectual property rights and the reduction of software piracy Everyone in the economic chain not just the software developer is hurt by piracy including the reseller the support provider and you the end user RollBack Rx contains a software based product activation technology which means you must activate your RollBack Rx installations in order to authenticate its license ACTIVATE ROLLBACK RX OVER INTERNET CONNECTION If the computer has RollBack Rx installed is connected to the Internet you can easily activate RollBack Rx over the Internet connection Product Activation you had purchased Rollback Rx you might activate the installation to make it a full version Activation is very simple and quick Activate Rollback Rx over Intemet connection Activate Rollback Rx without Intemet connection 11 1 Upon the purchase of RollBack Rx you will receive an authorized Product ID from Horizon Datasys You can install RollBack Rx with the authorized Product ID and then activate it or if you already have a demo version of RollBack Rx installed you can activate the demo setup with the authorized Product ID without uninstall and reinstall the program 2 To activate RollBack Rx over the Internet connection right click RollBack Rx system tray icon and select ABOUT from the popup menu Click on the Activate button on the ABOUT Window select Activate RollBack Rx ov
40. trol is enabled p password user password only required if the access control is enabled Snapshot Management Shieldcmd exe delete n snapshot name Delete an unlocked snapshot by name 40 delete force n snapshot name Delete a snapshot by name regardless it s status locked or unlocked n snapshot name Lock a snapshot by all Lock all snapshots Product Support Product Limitations The following limitations still exist in RollBack Rx v9 0 Hard Disk Support RollBack Rx can only protect one IDE SATA PATA hard drive If a system has more than one hard disk RollBack Rx will protect the drive designated as the Primary RollBack Rx does not support SCSI RAID or MIRROR hard drive configurations Booting From an External Media OS RollBack Rx cannot protect the hard drive when changes are made to the hard drive from an external or foreign non Windows operating system bypassing RollBack Rx protection drivers For example booting from a CD ROM will start a different OS that may be able to change the hard drive and produce unpredictable results 41 Disk Encryption Programs that Intercept Low Level Disk 1 0 RollBack Rx may conflict with some applications that proxy low level disk 1 0 Compressed Drives RollBack Rx cannot be installed on compressed NTFS drives The workaround is to uncompress the drive install RollBack Rx and then re compress the drive
41. utomatically delete the oldest unlocked snapshot when free space is below X MB Network Settings To connect RollBack Rx to a remote management console RollBack Rx RMC for centralized client management in a network environment 1 Right click RollBack Rx icon in the system tray select Open RollBack Rx from the popup menu You will need a user name and password to logon the Application Console if the access control is enabled 2 In the Application Console under Control Panel click on Program settings The right side panel shows the program settings options click on Network settings tab to connect to remote management console you need to provide 38 103 34 RollBack Rx Remote Management Console RMC server name or IP address RollBack Rx RMC s server port If the computer is behind a proxy or firewall you need to provide proxy server s settings in order to connect to the remote management console server Chapter 10 Command Line Switches Command Line Switches RollBack Rx provides you a set of command line switches to take snapshot and restore system with batch files or network scripts Rollback System 39 Shieldcmd exe restore baseline Restore to the baseline snapshot current Restore to current snapshot n snapshot name Restore to a snapshot by name 08 11 2004 18 00 Restore system to the snapshot that is closest to 08 11 2005 18 00 run path to the executable Spawn a p
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