StaffMate Complete User Manual
Contents
1. STAFFMATE ONLINE e Quite simply the most efficient way to schedule YOUR service staff StaffMate Modifying Employee Information Updating Employee Information To modify employee information click on the Our Employees tab then click on the name of the employee whose information you wish to modify Staff Mat Staff Positions Choose each position type for which this employee is qualified Staff Members can only sign up for positions for Our Account Info Our Positions online First Hame Last Name Employee 1D Number Start Date Address Address Lina 2 City State Zip Code User Hame 5 10 Char Password 6 10 Char Email Address Phone Number Cell Phone Pager Fax Number Max Hours Employee Level EVENTE cc KEYWID Modify Employee Info Update Modify Spongebob Squarepants sa the employee details First and Last Name are required fields Spongebob Log Out line How To ban Canac Stat Mate Our Staff Meme Our Events Print Reports Squarepants 775533 x fi OOFineappleAwe 000 Bikini Botore Max Hours Max Hours are the hic X total number of hours per week haoa for which this employee is allowed to sign up limiting staff hours aamin evomit iste pra ca les 3421329 Levels You can define each staff member fram Level 1 to Level 5 Levels can stand for anything you wish seniority perfo2. affMate All rights reserved 1 STAFFMATE ONLINE e Quite simply the most efficient way to schedule YOUR service staff click Modify Staff Info to complete the update It is strongly recommended that you and your staff members change your Passwords every few months to protect your account privacy Email amp Phone Importance Although these fields are not required they are important means of communication to your employees so it is in your best interest to enter this information and to verify that the information is correct before updating the employee Max Weekly Hours The Max Hours field stores the maximum number of hours for which you wish this employee to be able to sign up in any given work week If left blank the Default Max Weekly Hours you entered on your Account Info page will be used Employee Levels Employees can be separated by up to 5 Levels based upon any criteria you wish to use For example the levels can be associated with performance pay grades seniority etc How you use the Levels is up to you The Employee Levels feature offers great administrative benefits When you choose to publish event information to your staff members you can choose when or whether to publish the work opportunity to a certain level or levels This can be used to reward better performing employees with a Head Start by publishing to one level of employees a few days in advance of other levels Use the On Hiatus level for empl
3. oyees on vacation returning to school or on suspension Staff Members on hiatus will not receive any email correspondence from the StaffMate service other than individual emails you send directly to them In addition they will not be able to view events published during their hiatus on their event calendar Admin Access If you choose to give Full Admin Access to any employee they will have the same access and privileges as you do For example give Admin Access to your Event Planners so they can print their own Staff Reports manage the staffing of their own events etc If you choose to give Staff amp Fill In Report Access to an employee along with their ability to sign up to work events they will also have the ability to print Staff Reports and Fill In Reports for events This is especially useful for Captains or Leads You may not want to give them Full Admin Access but you may want them to print the Staff Reports and manage event day staff issues Staff Positions By assigning positions to staff members you are giving them the ability to work positions of that particular type For example by assigning the Bartender position to an employee you are giving them access to sign up for Bartender positions for any given event 2003 StaffMate All rights reserved e
4. rmance ee rade There is also an On Haitus evel for employees on leave Admin Access Provide Admin m Access to any employee you wish by choosing Full Admin Access or Report Access Only Full access gives full lets pal report access 6 print Staff amp Full Admin Access Staff amp Fill In Repon Access Onl No Admin Access allows employee Fill in reports only F Grill Cook Modify Staf Info I Bartender F Coordinator l F Lead F Semice Stal which they are qualified signified by selections in this field Submit the Info When you are finished updating the information for this employee click the Modify Staff Info button to save the info Required Fields The First Name Last Name User Name and Password are all required fields These fields must be populated in order to update the staff member s Account Information If any of these fields is blank and you attempt to update the information an error will occur and the information will not be updated If this occurs simply enter the required information and click Modify Staff Info to complete the update User Names amp Passwords User Names and Passwords must be at least 5 characters in length If you attempt to update a User Name or Password with entries of less than 5 characters an error will occur and the information will not be updated If this occurs simply enter the information in the required format and 2003 St
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