Gigaset A510IP
Contents
1. Once you have entered all the VoIP data fully and correctly the message IP account is registered will appear in the display after a short time The VoIP wizard is closed 13 Assigning the send receive connection Launching the connection assistant To call other parties using the newly configured VoIP connection e g IP 1 you must assign the connection to one or more of the registered handsets as a send connection Default assignment The VoIP connection is assigned to every registered handset as a receive con nection incoming calls can be received It is not assigned to any handset as a send connection The following is shown in the display a Assign connect to INT1 gt Press the display key Gq if you wish to change the setting for the send and receive connections of the handset with the internal name INT 1 No Pressthe display key I if you do not wish to change the setting for this handset The receive connections currently assigned to the hand INT 1 set are displayed You have to press down on the control key to scroll through the list receiv calls for Phone gt Press the display key JJ if you do not wish to change the setting The following steps are skipped Continue from e gt Press the display key if you wish to change the receive connection setting Receiv calls for If no calls to the VoIP connection IP1 are to be signalled on the handset IP1 Press right on th2. 17 Making calls Making calls gt Enter a phone number using your handset s number keys Please note that even with local calls you must always dial the area code for calls via VoIP provider dependent You have assigned the handset a fixed send connection default assignment fixed line connection gt Briefly press the talk key GJ The number will be dialled via this send connection Or gt Press and hold the talk key GJ The list of your phone s connections is displayed Phone IP1 IP2 gt Select a send connection and press the display key E the number will be dialled via the selected send connection You have assigned Sel at each call to the handset gt Press the talk key GJ The list of your phone s connections is displayed gt Select a send connection and press the display key DA the number will be dialled via the selected send connection 18 Customer Service amp Assistance Do you have any questions As a Gigaset customer you can find help quickly in this User Manual and in the service section of our Gigaset online portal www gigaset com service In our constantly updated online service you can find gt Extensive information about our products M FAQ compilations V Keyword search to help find topics quickly M Compatibility database Find out which base stations and handsets can be combined Product comparison Compare the features of several p
3. Anrufe aus den deut schen Mobilfunknetzen kosten h chstens 0 42 pro Minute Greece leen 801 100 0 500 xf Y c 0 0031 4 aBeodi A U A amp b Bouo 66 yidi Ueeao HongKong 2763 0203 PP 2389 7285 H ngary nesre ra tess oe 06 1 267 2109 India Please refer to your local warranty card Indonesia 62 21 5673813 E S etus 62 21 888856000 Ireland 353 818 200 033 Italy esee 0039 02 600 630 45 il costo della chiamata legato al proprio piano tariffario con l operatore telefonico ad esempio se si ha un piano che prevede una tariffa FLAT in questo caso essendo questo un numero urbano nazionale non ci sono costi aggiuntivi per la chiamata Jordan 00962 6 5625460 1 2 Kuwait 965 22458737 22458738 Lebanon 9611240259 Peas te Cot EVA ies A 9611236110 Lukembourg 352 8002 3811 Malaysia 4603 8076 9696 Malta 390 2360 46789 0 10 Mexico 01800 999 4442738 01800 999 GIGASET Netherlands 0900 3333102 0 25 per minuut vast net Voor oproepen uit het mobiele netwerk kunnen andere prijzen gelden New Zealand 0800 780 878 Norway 47 2231 0845 Oppstartskost
4. connection Instead of using the following procedure you can also enter the VolP access data and the assign ment of the VoIP connection as send and receive connection using your PC steps ij to EA gt Launch the Web browser on your PC gt Enter the URL www gigaset config com in the address field of the web browser and press the return key You are connected to your base s Web configurator To register with the Web configurator you will need the system PIN for the phone default setting 0000 A description of the Web configurator can be found in the user guide on the enclosed CD and in the Web configurator online help document Prerequisite for the following steps Before you can use VoIP to phone any other subscribers on the Internet the fixed line network or the mobile phone network you need a VoIP account gt Setup a VoIP account with a VoIP provider gt Have your VoIP account data you received from your VoIP provider to hand You will need gt Your registration name login ID your password and if applicable provider dependent a user name often this is your VoIP phone number Or gt Your personal auto configuration code activation code if your provider supports automatic configuration Configuring the VolP connection Starting the configuration process When your handset is sufficiently charged approx 20 minutes after you have placed it in the charger the message key Una on the
5. phones carry 6 months warranty from the date of purchase Gigaset Communications authorized Service Centres will replace or repair if necessary any defec tive part parts free of charge by presenting this certificate of warranty at the Service Centre men tioned overleaf This Certificate of warranty does not apply if the telephone has 1 Been misused mishandled willfull damaged neglected damaged by lightning improperly re paired tested altered improperly in any way 2 A defect arising out of any failure to follow instructions either in the manual or product specifi cation 3 In case repairs are carried out of by unauthorized personnel or unauthorized source warranty will be void 4 A defect arising from using non Gigaset approved accessories or ancillary items attached to or in connection with the telephone 5 If this certificate of warranty is not signed and stamped by the authorised distributor 6 Any other claim resulting out of or in connection with the device shall be excluded from this warranty For Southern Africa In the event of an after sales issue warranty claim please refer back to your point of purchase Proof of purchase receipt has to be submitted 21 me re 2 Lu ww Ke 4 ar pum z Ga e q f J q UJ Certificate of warranty Middle East The warranty is not valid if it is not signed and stamped by the authorized distributor Please
6. 3 17311173 E mail servicemanager ashrafs com bh Saudi Arabian Service Centers Ahmed Abdulwahed Trading Co Jeddah Service Center Al Amal Plaza Hail Street Jeddeh Saudi Arabia Tel 02 6500282 Ext 209 Riyadh Service Center Olaya Street Riyadh Saudi Arabia Tel 01 4622470 4623850 Khobar Service Centre Al Khobar Street Al Khobar Saudi Arabia Tel 03 8944193 03 8952359 Madina Munawara Al Ayon Street Tel 00966 4 8387931 Khamis Mushyat Al Khalidiya St Tel 00966 7 2230772 Tabuk Main Street Tel 00966 4 4219232 24 Service Centres Midde East and authorisation Kuwait Customer Service Hotline Kuwait Tel 00965 22458737 00965 22458738 Al Baptain Service Center Shop 247 Qibla Block 11 Avenue 11 Souk al Kabeer Fahad Al Salem Street Tel 00965 2464993 Jordan SEDR Home amp office Electronics Co Tronicom Wasfi Al Tal St Building No 80 2nd floor Tel 00962 6 5625460 1 2 Lebanon 306 Jdeideh Sin el Fil Blvd Tel 00961 1240259 00961 1236110 For questions about VoIP access please contact the respective service provider Authorisation This device is intended for connection to analogue networks outside the European Economic Area with the exception of Switzerland depending on national type approval Voice over IP telephony is possible with an additional modem via the LAN interface Country specific requirements have been taken into consideration We G
7. Gigaset A510IP Congratulations By purchasing a Gigaset you have chosen a brand that is fully committed to sustainability This product s packaging is eco friendly SUSTAINABLE To learn more visit www gigaset com PACKAGING GIGASET INSPIRING CONVERSATION MADE IN GERMANY Safety precautions Warning Be sure to read this user guide and the safety precautions on the CD before using your telephone Explain their content and the potential hazards associated with using the telephone to your children gt Use only the supplied power adapters as specified on the back of the base or charger Use only the cables supplied for fixed line and LAN connection and connect these to the intended port only Useonly the recommended rechargeable batteries as this could otherwise result in significant health risks and personal injury For example the outer casing of the batteries could be damaged or the batteries could explode The phone could also malfunction or be damaged as a result of using batteries that are not ofthe recommended type Insert rechargeable batteries with the correct polarity and use them in accordance with the user guide polarity symbols are displayed in or on the handset battery compartment Batteries should not be disposed of in general household waste Observe the local waste disposal regula tions details of which can be obtained from your local authority or the dealer you purchased the product from g
8. al authority sites If a product displays this symbol of a crossed out rubbish bin the product is subject to European Directive 2002 96 EC Correct disposal and separate collection of used equipment will help to prevent poten tial negative consequences for the environment and human health They are a prerequi site for the re use and recycling of used electrical and electronic equipment mmm For further information on disposing of your used equipment please contact your local authority your refuse collection service or the dealer you purchased the product from Please note that only terminals that are operated in house inside buildings may be connected to the ana logue TAE connection VVVVVV Vv v Warning The device cannot be used in the event of a power failure It is also not possible to transmit emergency calls Furthermore emergency numbers cannot be dialled if the keypad lock is activated lal tel e a el e e S E N Package contents Gigaset A510 IP base Power adapter for connecting the base to the mains power supply Phone cord flattened for connecting the base to the analogue fixed line network Ethernet LAN cable for connecting the base to the router LAN Internet Gigaset A510H handset Two batteries for the handset uncharged Battery cover for the handset Handset charger Power adapter for connecting the charger to the mains power supply Quick user guide and CD with detailed user guide for your G
9. connection assistant for each additional handset registered to the base The following is displayed in sequence for each handset Assign connect to INT1 gt Perform steps a to f see above for each registered handset Completing the installation After successfully configuring the settings Connec assign completed is displayed briefly After wards the handset returns to idle status an example of the display in idle status The following are displayed Reception between the base and the handset good to low t t no reception t 10 53 Charge status of the batteries Battery almost empty less than 10 minutes talktime FC FCS m 7m charging INT 1 Internal name of the handset You can configure five additional VoIP connections VoIP phone numbers on your Gigaset In the user guide on the enclosed CD you will find detailed infor mation about setting up configuring new connections and operating your phone as well as possible solutions to frequently asked questions and problems To ensure that you can always be reached via the Internet the router must be permanently connected to the Internet 16 Gigaset net directory entry Entering names in the Gigaset net directory Gigaset net is a VoIP service provided by Gigaset Communications GmbH which you can use to make free calls to other Gigaset VoIP users across the world Every Gigaset net subscriber can create an entry with a name of their ch
10. ct the base to the Internet connection via router and modem or via router with integrated modem PC in LAN optional for advanced configuration of the Gigaset A510 IP base station Preparing the handset EI Inserting the supplied batteries and closing the battery cover Checkthe polarity when inserting the batteries see symbols in or on the battery compartment Useonly the rechargeable batteries recom mended Once the batteries have been inserted the handset switches on automatically gt First insert the tabs on the top of the battery cover in the recess on the housing A Then press the cover until it clicks into place B The display is protected by a plastic film Please remove the protective film Connecting the charger and charging the batteries Place the handset in the charger and wait until the batteries are fully charged approx 6 5 hours gt Observe the sequence A B Do not put the handset back in the charger until the batteries are fully dis charged through use After the first battery charge and dis charge you may place your handset in the charger after every call The battery charging status is displayed in the idle display C C3 Cs mm empty to full Connecting the base Connecting the phone cord and power lead to the base A Insert the flattened phone cord into the lower conne
11. ction socket at the rear of the base B Insert the power lead of the power adapter into the upper connection socket at the rear of the base C Insert both cables into their respective cable recesses Use only the supplied phone cord and the supplied power adapter Connecting the base to the fixed line network and mains power supply A Insert the phone cord into the fixed line network connection socket B Then insert the power adapter into the mains socket Keep the power adapter plugged in at all times for operation as the phone does not work without a mains connection You can now use your phone to make calls via the fixed line network Enter the number using the handset and then press the talk key GJ Connecting the base Connecting the base station to the router Internet Data protection notice When the device is connected to the router it automatically contacts the Gigaset support server to make it easier for you to configure the devices and to enable communication with the Internet services For this purpose every device sends the following device specific information once every day Serial number item number MAC address Private IP address for the Gigaset in the LAN its port numbers Device name Software version On the support server this information is linked to the existing device specific information gt Gigaset net ph
12. de Pressthe key below on the display screen and if applicable a user Do you have name auto conf code gt Press the key below If For more information on the display screen No Yes see KJ gt For more information see IJ If your phone cannot establish a connection to the Internet one of the following messages is displayed IP address not available or Internet conn not available gt Press the right display key 9 d to end the VoIP wizard and start the connection assistant step EE Further information about possible error causes can be found in the user guide on the enclosed CD 11 Configuring the VolP connection 9 Entering an auto configuration code gt Enter your auto configuration code using the keypad max 32 characters conf code gt Press the right hand display key S Enter auto 5 Ic All data required for VoIP telephony is loaded directly from De OK the Internet to your phone Following successful download IP account is registered is Proceed as described under IB shown in the display 10 Selecting a provider and loading provider data to the base Select Country Select Provider Germany Provider 2 Back v v gt Select your country with the control Select your provider with the control key press down arrow key press down arrow gt Press the display key 214 gt Press the display key 214 The general access data for your V
13. e control key to set to No Yes Back 14 Assigning the send receive connection d Receiv calls for gt Press down on the control key to switch to the Phone il connection Select either Yes or No as described above Yes Repeatthe steps for each connection Back gt Press the display key yd once you have finished con figuring the settings for the handset The updated list of receive connections is displayed one more time for you to check Press the display key to confirm the assignment INT 1 The send connection currently set for the handset is send calls via displayed Phone Phone gt Press the display key S Rif you do not wish to change Change the setting Skip the following step gt To change the setting press the display key QETA Which connection phone number should the handset INT 1 use to make a call send calls via gt Pressright on the control key repeatedly until the required connection is displayed in the example IP1 IP1 yy gt Press the display key J to save the settings The connection selected here is used as the standard send connection on this handset if you briefly press the talk key after entering the number 15 Assigning the send receive connection Instead of a fixed connection you can also select Select at each call Each time you make a call you must then select the connection you wish to use You can go on to start the
14. fill in the following details and stamp the card to validate the warranty All details must be filled in by the dealer and retained by the customer This warranty shall apply to products purchased in the Middle East only Customer s Name Product Model Dealer s Name Date of Purchase Invoice Cash Memo Details Dealer s Stamp 22 Service Centres Midde East UAE Customer Service Hotline UAE TEL 00971 4 4458255 00971 4 4458254 Service Collection Point www technocare prodigy com KARAMA Sea Shell Electronics Opp Karama Centre Dubai UAE Tel 0097 1 4 3979228 Fax 00971 4 3966205 Deira Souvenier Mobiles Omar Bin Katab Road Oppst Gulf Peral hotel Tahir Hotel Al Baraha Street Tel 0097 1 4 2731910 00971 4 2737377 Sharajah Hotline Telecom Sahara Centre Sharjah UAE Tel 00971 6 5312126 Al Ain Phone Station Al Ain Mall Town Centre Tel 00971 3 7515588 Fujairah Al Manzil Al Gurfa Street Main market Road Tel 0097 1 9 2233488 Oman National Telephone Services Co LLC P O Box 2786 PC 112 Sultanate of Oman Tel 968 709281 Ext 45 21 75 Fax 968 791013 E mail isonts omentel net om 23 Service Centres Midde East Qatar Modern Home 51 East Salwa Road Al Maha Complex Doha Tel 00974 4257844 00974 4257777 Fax 00974 4314700 Bahrain Authorized Service Center Bldg 211 Rd 339 Block 321 Old Place Road Manama Tel 0097
15. handset flashes Press the message key a on the handset If New firmware available is shown in the display updated firmware is already available for your phone Press the right hand display key I The new firmware is loaded This takes approx 6 minutes The message key Ga will now flash again gt Press the message key L to start configuration E Starting the IP assistant Start IP The IP wizard helps you to wizard configure an IP Yes R gt Press the key below IZA on the display gt Press the down of the control key 3 to scroll down right display key gt Press the 9A display key to continue If the connection assistant does not start correctly or if you cancel the connection assistant you can start it via the following menu on the handset press right gt F gt Telephony gt VolP Wizard 10 Configuring the VolP connection The configurable IP connections are shown in the following displays IP 1 to IP 6 VoIP connections that are already configured are marked with M gt If necessary press down on the control key to select Ny a connection gt Press the JJ display key to continue Provided that your phone is set for auto configuration default setting you will see the following display Otherwise for more information see KIJ If you have received a regis If you have received an auto tration name password configuration co
16. igaset If the firmware for your base is updated the user guide will also be updated and made avail able for download on the Internet at www gigaset com Keys and functions on the handset Display keys Start function displayed to the left or right of the bottom display line Talk Handsfree key Accept a call After entering number start dialling Switch between earpiece and handsfree mode key lights up dm Control key Mute microphone press right Open directory press down Open list of online directories press down and hold Scroll through menus press up down Navigate in text End call key on off key End call cancel function press briefly Return to idle status press and hold Switch handset on off press and hold Fast access key press and hold Listen to messages on the network mailbox key Ring tone on off press and hold 4 D 6 key Keypad lock on off press and hold toggles between upper lower case and digits Message key Open call and message lists e Consultation pause key fixed line Connection overview za Preparing the handset inserting the batteries Connecting the charger to the mains power supply and charging the batteries Connect the phone cord and power lead to the base Connect the base to the fixed line network and the mains power supply HAO amp Connect the base to the router in order to conne
17. igaset Communications GmbH declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999 5 CE A copy of the 1999 5 EC Declaration of Conformity is available at this Internet address www gigaset com docs 0682 25 Issued by Gigaset Communications GmbH Frankenstr 2a D 46395 Bocholt Gigaset Communications GmbH 2013 Subject to availability All rights reserved Rights of modification reserved Version 02 09 2013 UII A31008 M2230 A601 1 UZ43
18. nad 89 gre 15 ore pr minutt fra fasttelefon For samtaler fra mobiltelefon gjelder egne priser Oman 968 709281 Ext 49 21 75 Poland i a a Rem RS 801 140 160 Portugal eee 351 808 788 877 custo de uma chamada local Qatar 00974 4257777 00974 4257844 Romania 40 021 204 9130 H bsid s Lope coke ee 8 800 333 4956 Saudi Arabia 00966 2 6500282 Ext 209 Serbia iive eres 0800 222 111 Singapore 6735 9100 Slovak Republic 02 59 68 22 66 4 428 sk Slovenija 01 5466511 South Africa 2711 46 13 181 M Sees oat aoa sug 902 103935 46 8502 52347 Vae bases 0848 212 000 AUA CR AS AG POE ar YAA 02 266 24343 Turkey 90 216 223 0157 Ukraine 4 380 44 451 71 72 United Arab Emirates 97144458255 bie Ada hed Fee AAA PE TET 97144458254 United Kingdom 44 84503 18190 USA let aa 1 866 247 8758 Vietnam 1900 545 41 Please have your record of purchase ready when calling After sales service is not offered in countries where our product is not sold by authorised dealers Manufacturer warranty Middle East On the purchase of your new Gigaset product we guarantee that this equipment is a genuine man ufacturer s product We guarantee this product against manufacturing defects for 1 year from the date of purchase unless specified otherwise Adaptors and batteries for cordless
19. oIP provider will be downloaded and saved on the phone If your provider is not in the list you must cancel the VoIP assistant gt Press and hold the end call key 7 to return your handset to idle status Perform the configuration and the assignment of the send and receive connection using the Web configurator You will find more detailed information about this in the user guide on the enclosed CD 12 Configuring the VolP connection 11 Entering personal VolP account data gt To switch between upper and lower case and digits press the key several times if nec essary gt Characters entered incorrectly can be deleted using the left display key below pr The character to the left of the cursor is deleted gt You can navigate within the input field using the control key E press right left Provider Data Provider Data User ID Password hes gt Using the number keys enter the gt Using the number keys enter the authentication name user identification authentication password that you that you received from your VoIP provider received from your provider This entry is case sensitive This entry is case sensitive gt Press the right display key id gt Press the right display key A Depending on your provider you may be prompted to enter another name User Name Enter it as described above If the User Name is identical to the User ID you only need to press the right display key Crd
20. oice in the Gigaset net online directory Follow the steps below if you wish to create and entry in the Gigaset net directory for your phone Press and hold the down arrow on the control key Press down on the control key repeatedly until Gigaset net is selected Press the display key 14 A connection to the Gigaset net online directory is established Press the display key below MSI V V M V Press down on the control key E repeatedly until Own Details appears in the display and then press the display key fe Your Gigaset net number is shown in the display gt Press the display key below 2 You will see the following display Your nickname 7 I Using the number keys enter the name that you would like to be listed under in the Gigaset net direc tory Back Pressthe right display key tera N If an entry already exists with this name the message Nickn exists Please change will appear You will be prompted to enter a name again Exclusion of liability Gigaset net is a voluntary service provided by Gigaset Communications GmbH with no liability or guarantee for the availability of the network This service can be terminated at any time Data protection notice The nickname is saved on a central Gigaset server and appears in the Gigaset net directory You can receive calls from other users of the Gigaset net service under this nickname By entering your data you agree to having your data saved
21. one number System related device specific passwords Further information about the Gigaset net service data saved can be found on the Internet at www gigaset net privacy policy A Connect one Ethernet cable plug to the LAN socket at the side of the base B Insert the second Ethernet cable plug into a LAN socket on the router Use the Ethernet cable supplied As soon as the cable connecting the phone and router is plugged in and the router is switched on the button lights up on the front of the base paging button L Connecting the base EN Connecting the PC to the router optional You can change the settings on the phone s base using a PC connected to your phone via the router gt Connect the PC network connection to a free LAN socket on your router The procedure below requires that your phone is automatically assigned an IP address by the router i e DHCP is enabled on router and phone In exceptional cases e g if DHCP is not enabled on the router you will have to assign a fixed IP address to the base for LAN access You must enter this IP address on the handset before carrying out the following steps Further information can be found in the user guide on the enclosed CD The following handset menu can be used to make the entry E23 press right on the control key gt F gt System gt Local Network gt enter system PIN if required Configuring the VolP
22. roducts with each other Downloads for user manuals and current software updates gt E mail contact form for customer service Please register your phone online right after purchase This enables us to provide you with even better service regarding questions or an after sales query issue claim In order to contact our customer service via email please use the email contact form from our Gigaset online portal after selecting your home country Our representatives are also available on the telephone hotlines for consultation 19 20 Customer Service amp Assistance 1300 780 878 0043 1311 3046 Australia Austria Bahrain 97 31 73 11 173 Belgium 078 156679 Bosnia Herzegovina 033 276 649 Brazil o2 too uto dett 4003 3020 grandes cidades e regi es metropolitanas Custo de uma ligao local M REDDE RET MURS UE 0800 888 3020 demais localidades Gratuito Bulgaria iia 359 2 9710666 0 50 egpo Ha MuHyTa or BC UKU AbpXKaBu 3a CTal AOHaPHN Tenedoun 3a o6aKgaHna OT Mo6unHu TenedmoHy Moxe na nma Apyrn yenn Canadas ii 1 866 247 8758 China 0 21 400 670 6007 RMB 0 11 Ear AA 01 2456 555 0 23 Kn Czech Republic 233 032 727 Denmark 45 43682003 Finland 358 9725 19734 France 33 0 157 324522 Germany 01805 333 222 Der Anruf kostet Sie aus den deutschen Fest netzen 0 14 pro Minute
23. t Using your telephone may affect nearby medical equipment Be aware of the technical conditions in your particular environment e g doctor s surgery Donothold the rear of the handset to your ear when it is ringing or when handsfree mode is activated Otherwise you risk serious and permanent damage to your hearing Your Gigaset is compatible with the majority of digital hearing aids on the market However perfect func tion with all hearing aids cannot be guaranteed The handset may cause an unpleasant humming or whistling noise in hearing aids or cause them to over load If you require assistance please contact the hearing aid supplier Do not install the base and charger in bathrooms or shower rooms The handset base and charger are not splashproof The charger and base are designed for use in dry rooms in a temperature range of 5 C to 45 C Do not use the phone in environments with a potential explosion hazard e g paint shops Never expose the telephone to heat sources direct sunlight or other electrical appliances Protect your Gigaset from moisture dust corrosive liquids and fumes If you give your Gigaset to a third party make sure that you also give them the user guide Remove faulty bases from use or have them repaired by our Service team as they could interfere with other wireless services All electrical and electronic products should be disposed of separately from general household waste using designated loc
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