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1. 39 Change the LanQuage ceisssicciscccoentcsesceeenanasseeteadareianaastenteaves ended E RE REEK EN 40 Change the admin PASC WONG ra ote saeco ten ae eesti Go 41 Set Up Password PSCOVOIY cciceccaaiccsetersricecesaanecndgehetonadeesackancieseniyrsenmaecennnceel 42 Let the Modem Router Automatically Update Its Firmware ccceeeeeeeeee 43 Access the Modem Router with the NETGEAR genie App ceeeeeeeeeeeees 43 Chapter 3 Manage the Internet Settings Manually Use the Internet Setup Wizard After Initial Setup eee eeeseeeeeeeeeneeeeeeee 46 Manually Set Up an ADSL Internet Connection ccccceeeeeceeeeeeeesseeeeeeeeeeees 51 Specify an ADSL Connection Without a Login Requirement 0ceee 51 Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE SEVICE osa R E E batadied oumssrewacuadaaviauasiertaeans 57 Manually Set Up a VDSL Internet Connection sssesseseeseeeereerrnnnnsssrnrrnrneneeree 63 Specify a VDSL Connection Without a Login Requirement eceeee 63 Specify a VDSL Connection with a Login Requirement and PPPoE Service 68 Manually Set Up a Cable or Fiber Internet CONNeCtION cccccceeeesesteeeeeeeees 73 Specify a Cable or Fiber Connection Without a Login Requirement 74 Specify a Cable or Fiber Connection with a Login Requirement and PPPoE SOVICE e a A A A E E E 79 Specify an IPv6 Internet CONNECTION cccccceeccsst
2. If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address do the following a Select either the No or the I don t know radio button b Click the Next button Install and Access the Modem Router and Its Network 38 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Problem Detecting the Internet Connection MAC Address If you previously connected to your Internet service with a computer or another router NETGEAR Genie can use the same MAC address that worked before A MAC address is a unique number You can find the MAC address of the computer or router on its product labe Enter the MAC address here format AABBCCODEEFF c Enter the MAC address of the computer or router with which you previously were able to connect to the Internet You might find the MAC address on the product label of your device Enter the MAC address in the AABBCCDDEEFF format not in the AA BB CC DD EE FF format d Click the Next button 19 If the Congratulations window still does not display and the modem router still does not connect to the Internet do the following a Review all your settings and make sure that you selected the correct options and entered everything correctly Run the Setup Wizard one more time Contact your ISP to verify that you are using the correct configuration information Read Troubleshoot the Internet Connection on page 299 If problems persist regis
3. End 00 00 Recurrence Pattern Daily Select Days Sunday Monday Tuesday Wednesday Thursday Friday Saturday 6 Use the menus radio buttons and check boxes to set up a period during which you want to turn off the WiFi signal and specify whether the schedule is recurrent 7 Click the Apply button The Advanced Wireless Settings page displays Select the Turn off wireless signal by schedule check box to activate the schedule 9 Click the Apply button o Your settings are saved Manage the WPS Settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password You can change the WPS default settings To manage WPS settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED gt Advanced Setup gt Wireless Settings The Advanced Wireless Settings page displays 5 Scroll down to the bottom of the screen Manage the WiFi Network Settings 127 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 WPS Settings Router s PIN 18934137 Disable Routers PIN V Keep Existing Wireless Settings 2 4GHz b g n V Keep Existing Wireless Settings SGHz a n ac The Router
4. The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays Select the Port Triggering radio button Manage Port Forwarding and Port Triggering 284 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Port Forwarding Port Triggering Please select the service type Port Forwarding Port Triggering Disable Port Triggering Port Triggering Time out in minutes 20 Port Triggering Portmap Table a Enable Service Name Service Type Inbound Connection Service User Add Service CEE 7 Click the Add Service button Port Triggering cancel Service Service Name Service User Any v Service Type TCP Triggering Port 1 65535 Required Inbound Connection Service Type TCP X Starting Port 1 65535 Ending Port 1 65535 8 Specify a new port triggering rule with a custom service or application as described in the following table me ee Service Name Enter the name of the custom service or application Service User From the Service User menu select Any or select Single address and enter the IP address of one computer Manage Port Forwarding and Port Triggering 285 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Fit Poser S O e Any This is t
5. c Select the firmware file 9 Click the Upload button Warning To avoid the risk of corrupting the firmware do not interrupt the upload For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid white A progress bar shows the progress of the firmware upload process The firmware upload process takes several minutes When the upload is complete your modem router restarts 10 Verify that the modem router runs the new firmware version a Launch an Internet browser from a computer or WiFi device that is connected to the network b Type http www routerlogin net A login window opens c Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive d Click the OK button The BASIC Home page displays The version firmware is stated in the top right under the Logout button Manage the Configuration File of the Modem Router The configuration settings of the modem router are stored within the modem router in a configuration file You can back up save this file to your computer or restore it Back Up the Settings You can save a copy of the current configuration settings Manage the Modem Router and Monitor the Traffic 235 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To back u
6. For more information see Set Up the Modem Router for Cable or Fiber Service on page 32 Note After initial installation and setup the NETGEAR genie Setup Wizard is always accessible to assist you with setting up an installation with DSL service or an installation with cable or fiber service For more information see Use the Internet Setup Wizard After Initial Setup on page 46 Whether you install your modem router for DSL service or for cable or fiber service you can always use the genie menus and pages to set up your modem router manually Before you start the setup process get your ISP information and make sure that the settings that are described here are specified for the computers and devices in the network When your Internet service starts your Internet service provider ISP typically gives you all the information that you need to connect to the Internet For DSL service you might need the following information to set up your modem router Install and Access the Modem Router and Its Network 23 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e The ISP configuration information for your DSL account e ISP login name and password e Fixed or static IP address settings special deployment by ISP this setting is rare If you cannot locate this information ask your ISP to provide it When your Internet connection is working you no longer need to launch the ISP login program on your computer to access the Internet
7. Internet IP Address or IPTV IP Address depending on your selection in Step 8 Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned you for static IP address service The gateway is the ISP router to which your modem router connects Use IP over ATM IPoA Enter the IP address IP subnet mask and gateway IP address that your ISP assigned you for IPoA service The gateway is the ISP router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their domain names Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is required in most situations Select the NAT setting Manage the Internet Settings Manually 55 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 ee a O OOOO OO e Enable NA
8. Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router Manage the Modem Router and Monitor the Traffic 250 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt ADVANCED Home The ADVANCED Home page displays 6 Inthe Internet Port pane click the Connection Status button The Connection Status pop up window opens The fields that display depend on the type of Internet connection The following table describes the fields for a PPPoE connection Fit Description S O Connection Time The time elapsed since the connection was established Connection Status The status can be Connected or Disconnected Negotiation The negotiation can be a series of dashes which indicates that the connection is not established or successful Success Authentication The authentication can be a series of dashes which indicates that the connection is not established or successful Success IP Address The IP address that is assigned by the ISP to the modem router Subnet Mask The subnet mask that is assigned by the ISP to the modem router 7 To establish the Internet connection when the connection is down cl
9. Return the Modem Router to Its Factory Default Settings on page 238 e View the Status and Statistics of the Modem Router on page 240 e View Devices Currently on the Network on page 251 e Manage the Activity Log and Syslog on page 252 e Monitor and Meter Internet Traffic on page 256 e Manage the Modem Router Remotely on page 264 e Configure the Modem Router as a DSL Modem Only on page 266 Note For information about changing the admin password see Change the admin Password on page 41 For information about setting up password recovery see Set Up Password Recovery on page 42 232 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Update the Firmware of the Modem Router The modem router firmware is stored in flash memory You can check to see if new firmware is available and update the modem router to the new firmware You can also visit the NETGEAR support website download the firmware manually and update the modem router to the new firmware Check for New Firmware and Update the Modem Router For you to check for new firmware the modem router must be connected to the Internet To check for new firmware and update your modem router il 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user
10. Yes No want to configure the Internet connection myself have saved the router settings in a file and want to restore the router to those settings From the Country menu select the country in which you use the modem router From the Internet Service Provider menu select the Internet service provider ISP that you are using If your ISP is not in the menu select Other Select the Yes radio button Click the Next button Detecting the Internet Connection This process can take a minute or two please wait Phy g When the modem router is connected to the Internet the Congratulations window displays and you successfully completed the setup process If the Congratulations window does not display other windows might display and you might need to provide more information in which case you must continue with the next step The windows that display depend on your type of ISP connection and configuration Install and Access the Modem Router and Its Network 28 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Congratulations You are successfully connected to the Internet This router is preset with the following unique wireless network name SSID and network key password 2 4GHz Wireless Network Name SSID NETGEAR23 Wireless Network Key Password jaggedtrumpet276 5GHz Wireless Network Name SSID NETGEAR23 5G Wireless Network Key Password jaggedtrumpet276 Prints Take me to the Internet 19
11. 3 Type http www routerlogin net A login window opens 4 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 5 Click the OK button The BASIC Home page displays 6 Select ADVANCED gt Security gt Block Services Block Services Cancel Services Blocking Never Per Schedule _ Always Service Table Service Type Port IP Address 7 If this is the first time that you add an outbound firewall rule in the Service Blocking section specify how the modem router applies outbound rules Control Access to the Internet 150 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Per Schedule Use keyword blocking according to a schedule that you set For more information see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 154 Always Use keyword blocking continuously 8 Below the Service Table click the Add button Service Type User Defined v Protocol TCP X Starting Port 1 65535 Ending Port 1 65535 Service Type User Defined Filter Services For Only This IP Address 192 168 0 IP Address Range 192 168 0 to 192 168 0 AIl IP Addresses 9 From the Service Type menu select User Defined 10 Specify a new outbound rule as described in the following table Protocol Select the protocol TCP or UDP that is associated with the service or applicati
12. Click the Approved Devices button Share a Storage Device 188 10 11 12 13 14 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 USB Drive Approved Devices Pe Retresh E Allow only approved devices Approved USB Devices Volume Name Device Name Capacity Available USB Devices Volume Name Device Name Capacity Volume Name STORE N GO 3 7 GB Add In the Available USB Devices table select the USB device that you want to approve Click the Add button The USB device is added to the Approved USB Devices table To approve another USB device that is already attached to the modem router repeat Step 10 and Step 11 Select the Allow only approved devices check box Click the Apply button Your settings are saved To approve another USB device that is not attached to a USB port first remove an attached USB device from a USB port see Safely Remove a USB Device on page 189 attach the other USB device and repeat this procedure Safely Remove a USB Device Before you physically disconnect a USB device from the USB port on the modem router log in to the modem router and take the drive offline To remove a USB device safely 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The u
13. Manage the Internet Settings Manually 97 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available e Router s IPv6 Address On LAN This field shows the IPv6 address that is acquired for the modem routers LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 7 lf your ISP gave you a specific user class in the DHCP User Class If Required field enter the user class If your ISP did not give you a specific user class leave this field blank 8 To specify a domain name in the DHCP Domain Name field enter a domain name If your ISP gave you a specific domain name enter it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name If your ISP did not give you a specific domain name you can either leave this field blank or enter the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz enter xxx yyy zzz as the domain name 9 Select an IP Address Assignment radio button Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP serve
14. Select Tools gt Configuration The Control Center Configuration page displays In the Timeout field type the number of minutes The time out is the number of minutes that a computer holds its connection to the printer when the connection is not being used Click the OK button Your settings are saved Share a USB Printer 209 Manage the WAN and LAN Network Settings 1 0 This chapter describes how you can manage the WAN and LAN network settings of the modem router The chapter includes the following sections Change the Physical WAN Connection Preference on page 210 Enable and Configure a VLAN on page 212 Enable Bridge Mode for IPTV Devices on page 215 Manage the WAN Security Settings on page 216 Set Up a Default DMZ Server on page 217 Manage NAT Filtering on page 218 Manage the SIP Application Level Gateway on page 219 Manage the Modem Router s LAN IP Address Settings on page 219 Manage the Router Information Protocol Settings on page 221 Manage Reserved LAN IP Addresses on page 222 Change the Modem Router s Device Name on page 225 Manage the DHCP Server Address Pool on page 225 Disable the Built in DHCP Server on page 227 Set Up and Manage Custom Static Routes on page 228 210 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Change the Physical WAN Connection Preference The modem router can autodetect the type of WAN connection However you can also set the WAN connection preference manually t
15. The scanner screen displays so that you can use the USB printer for scanning Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows You can also change the language and specify the time out to release the printer connection To turn off automatic NETGEAR USB Control Center startup 1 Click the NETGEAR USB Control Center icon it NETGEAR USB Control Center System Tools About Device Status 4 Control Center Configuration Basic Automatically execute when logging on Windows Timeout 10 minute 1 600 Language a German Swedish French Dutch Italian Note Language setting will take effect on next execution 3 Clear the Automatically execute when logging on Windows check box 4 Click the OK button Your settings are saved Share a USB Printer 208 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Change the NETGEAR USB Control Center Language To change the language 1 Click the NETGEAR USB Control Center icon m The main page displays Select Tools gt Configuration The Control Center Configuration page displays From the Language menu select a language Click the OK button The next time NETGEAR USB Control Center starts the language changes Specify the Time out To specify the time out i Click the NETGEAR USB Control Center icon The main page displays
16. To use WPA2 security in the Passphrase field enter a phrase of 8 to 63 characters To join the 5 GHz band of the guest WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the 5 GHz band of the guest WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps Manage the WiFi Network Settings 122 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 a ce To use WPA WPA2 security in the Passphrase field enter a phrase of 8 to 63 characters To join the 5 GHz band of the guest WiFi network a user must enter this passphrase WPA WPA2 Enterprise This type of security requires that your WiFi network can access a RADIUS server For information about configuring WPA WPA2 Enterprise see Configure WPA WPA2 Enterprise WiFi Security on page 109 Passphrase The passphrase that provides users access to the guest WiFi network in the 5 GHZ band The passphrase is also referred to as the password or key 6 Click the Apply button Your settings are saved 7 Make sure that you can reconnect over WiFi to the guest network If you cannot connect over WiFi check the following if your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router
17. l with cal Lo nee nents eee eee reer eee eee eee ee eee 12 Back Panel with Ports Buttons Connectors and SWitch ccccccseseseeseeeeees 15 Side Panels with USB Poflts cccccccccceccceseceeeeeesueeueessueeuseesueeeeeeeueaaeeeeueanseeenes 17 Bottom Panel Product Label cccccceccceeececesseeeeceseeeeeseseeeeeceseeeaaseeeeeaaseeeeeaasaes 17 Chapter 2 Install and Access the Modem Router and Its Network Position Your Modem Route sccccccccsssseseeeceececeeeeseeeeeeeeeeeessssensneeeeeeeseseeees 20 Connect to the M dem Outi hrasicisiscarianctiomidun a timtaiimantiniinaenanae 20 Connect to the Modem Router Through an Ethernet Cable c ceee 21 Join the WiFi Network of the Modem Routet ccccceeeeeseseseteeeeeeeeeeeeees 21 Manual WGN OG cesticcatta cigs sentrtienamntaesdtiendis laanaswuvtebisasend caalsaeasaatnnceinenaanieniexs 21 Wi Fi Protected Setup Method sic iiccssicicscicsscnteasverstintanteedestzomineesseeenieeete 22 Types Cl LeginGiiantientratiri een a S 22 NETGEAR genie Automatic Setup Utility cece eeeeeeeeeeenneeeeeeeteeeeeees 23 Set Up Your Modem Router for DSL ServiCe cccccccccesseeeeeeeeeeessseneeeeeeeees 24 DSL SErVi E a R RE 24 Cable the Modem Router for DSL Service and Access the Modem Router 24 Set Up the Modem Router for Cable or Fiber ServiCe cccccccesssssereeeeeeeees 32 Log In to the Modem Router After Setup to View or Change Settings
18. select max 3 LAN ports for 3 IPTV devices to connect to LAN1 is reserved for wired internet Enable IPTV on LAN4 l Enable IPTV on LAN3 Enable IPTV on LAN2 The previous figure shows only the top of the Internet Setup page Configure a VLAN for the virtual IPTV interface a Make sure that the Enable This Interface check box is selected for the virtual IPTV interface If you already enabled and configured the virtual IPTV interface the check box is selected b Select the Use VLANID check box c Enter a VLAN ID that applies to the virtual IPTV interface The VLAN ID can be in a range from 0 to 4094 The default VLAN ID is 0 d To specify a priority for the VLAN in the Priority 0 7 field enter a value from 0 to 7 e Click the Apply button Your settings are saved for the virtual IPTV interface Note For information about enabling bridge mode for the IPTV virtual interface see Enable Bridge Mode for IPTV Devices on page 215 Manage the WAN and LAN Network Settings 214 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Enable Bridge Mode for IPTV Devices Some devices such as an IPTV cannot function behind the modem routers network address translation NAT service or firewall Based on what your Internet service provider ISP requires for the device to connect to the ISP s network directly you can enable the bridge between the device and the modem routers IPTV virtual interface In bridge mode by defa
19. 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select BASIC gt ReadySHARE The USB Storage Basic Settings page displays By default the Basic radio button is selected Click the Edit button Share a Storage Device 186 10 11 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 USB Storage Advanced Settings Network Device Name readyshare Workgroup Workgroup Enable Access Method Link Port m Network Connection weadyshare W HTTP http readyshare routerlogin netshares 80 T HTTPS via internet https 0 0 0 0 shares 443 F FTP fip readyshare routerlogin netishares 21 E FTP via internet ftp 0 0 0 0 shares 21 Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space Weadyshare USB_Storage AN no password All nopassword ui UDrve 37GB 617 7 MB f Edit Create Network Folder Safely Remove USB Device The previous figure shows a USB device attached to the modem router In the Available Network Folders table select a device Click the Edit button Edit Network Folder Apply gt USB Device U U Drive
20. 2 Follow the onscreen instructions to install the app on your smartphone tablet or computer 3 Launch the genie app The genie app dashboard displays The following figure shows the genie app dashboard for a Windows computer ETGEAR genie Select Language Wireless Network v Internet p aS WiFi Connection lt 9 i i i l Router Settings AI Tey Network Map Internet WiFi Connection Router Settings Parental Controls fl STATUS GOOD STATUS Connected Click here Ready SHARE a Network Support D w Network Map Parental Controls Ready SHARE Number of devices 7 Click here Click here Install and Access the Modem Router and Its Network 44 Manage the Internet Settings Manually 3 This chapter describes how you can manage the Internet settings of the modem router manually Usually the quickest way to set up the modem router is to allow the NETGEAR genie automatic setup utility to detect the Internet connection when you first access the modem router with an Internet browser These options are described in nstall and Access the Modem Router and Its Network on page 19 You can also customize or specify your Internet settings manually The chapter contains the following sections Use the Internet Setup Wizard After Initial Setup on page 46 Manually Set Up an ADSL Internet Connection on page 51 Manually Set Up a VDSL Internet Connection on page 63 Manually Set Up a Cable or Fiber Internet Connection on page
21. DHCP a fixed IP address or pass through but is IPv6 use the Auto Config connection type which lets the modem router autoconfigure its IPv6 connection Manage the Internet Settings Manually 96 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To set up an IPv6 Internet connection through auto configuration 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt IPv6 The IPv6 page displays From the Internet Connection Type menu select Auto Config IPv6 Status Refresh gE Apply gt Internet Connection Type Auto Config v DHCP User Class if Required DHCP Domain Name Router s IPv6 Address On WAN Not Available LAN Setup Router s IPv6 Address On LAN Not Available IP Address Assignment Use DHCP Server Auto Config Use This Interface ID 0 10 0 0 IPv6 Filtering Secured Open The modem router automatically detects the information in the following fields e Router s IPv6 Address On WAN This field shows the IPv6 address that is acquired for the modem routers WAN or Internet interface The number after the slash is the length of the
22. File System FAT32 Flier u Share Name USB_Storage Read Access All no password v Write Access All no password v Close Window Change the settings in the fields as needed For more information about the settings see Add a Network Folder on a Storage Device on page 184 Click the Apply button Your settings are saved Click the Close Window button Share a Storage Device 187 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The pop up window closes Approve USB Devices For more security you can set up the modem router to share only USB devices that you approve To allow only approved USB devices to connect to the modem router and specify which USB devices are approved 1 2 3 Make sure that the USB device or devices that you want to approve are attached to the modem router Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt USB Settings The USB Settings page displays Select the No radio button By default the Yes radio button is selected This setting lets you connect and access all your USB devices Click the Apply button Your settings are saved
23. Gateway IP Address Use IP Over ATM IPOA IP Address IP Subnet Mask Gateway IP Address Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary DNS Secondary DNS NAT Network Address Translation Enable Disable Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address A4 2B 8C F8 CE 47 DHCP Options Vendor Class Identifier String Option 60 Vendor Identifier String Option 61 Enter the cable or fiber settings as described in the following table a __ Peseripton O O O Transfer Mode These settings are not disabled but do not apply to a cable or fiber connection You can ignore these settings DSL Mode Multiplexing Method Unless you changed the physical WAN interface settings so that the modem router must use the Ethernet WAN interface see Change the Physical WAN Connection Preference on page 210 Manage the Internet Settings Manually 76 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 ee VCI these settings are not disabled However these settings do not apply to a cable or fiber connection and you can ignore them Use VLANID Select the Use VLANID check box and enter the VLAN ID as indicated by your ISP A VLAN ID might be required if you subscribe to both Internet service and IPTV service If your ISP did not provide you with a VLAN ID leave the Use VLANID check box cleared which is the default setting Pr
24. LAN Ethernet ports WLAN b g n port and WLAN a n ac port For each port the screen displays the information that is described in this table The link status of the port The number of packets that were transmitted on this port since reset or manual clear RxPkts The number of packets that were received on this port since reset or manual clear Collisions The number of packets that collided on this port since reset or manual clear The number of bytes per second that were transmitted on this port since reset or manual clear The number of bytes per second that were received on this port since reset or manual clear The time elapsed since this port acquired the link In addition to the xDSL firmware version the screen displays the ADSL link information that is described in this table Link Rate The downstream and upstream link rates in Kops Line Attenuation The downstream and upstream Line Attenuation LATN in dB The LATN expresses the signal quality TxPkts ADSL Link Noise Margin The downstream and upstream Signal to Noise Ratio Margin SNRM in dB The SNRM expresses the signal quality in relation to interference Poll Interval The interval at which the statistics are updated in this screen Change the Traffic Statistics Polling Frequency You can change the polling frequency or stop traffic polling Manage the Modem Router and Monitor the Traffic 248 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Mode
25. Logs are sent every day From the Time menu specify the time of day and select the am or pm radio button Weekly Logs are sent every week From the Day menu select the day From the Time menu specify the time of day and select the am or pm radio button If you do not want logs to be sent at all select None from the menu Click the Apply button Your settings are saved Logs are sent automatically If the log fills before the specified time it is sent After the log is sent it is cleared from the modem router memory If the modem router cannot email the log and the log buffer fills the modem router overwrites the log Control Access to the Internet 158 Optimize Performance 5 This chapter describes how you can optimize the modem routers performance and manage the traffic flows through the modem router The chapter contains the following sections Optimize Traffic with QoS on page 160 Manage Default and Custom QoS Rules on page 161 Manage Uplink Bandwidth Control on page 168 Manage Wi Fi Multimedia Quality of Service on page 169 Manage Implicit Beamforming on page 170 Improve Network Connections with Universal Plug and Play on page 171 159 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Optimize Traffic with QoS You can use Quality of Service QoS to assign different priorities to Internet traffic applications and services The modem router provides default QoS rules You can add custom Q
26. Manage the Internet Settings Manually 72 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 fe NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is required in most situations Select the NAT setting Enable NAT is enabled This is the default setting Leave this setting if no reason to disable NAT exists e Disable NAT is disabled Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is registered by the ISP Use This MAC Address Enter the MAC address that you want to use By default the field displays the MAC address of the Internet port 13 Click the Apply button Your settings are saved 14 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 299 Manually Set Up a Cable or Fiber Internet Connection You ca
27. Share a Storage Device 174 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Figure 8 USB port on the modem router To connect a USB device 1 Connect your USB storage device to one of the USB ports on the modem router 2 If your USB device uses a power supply connect it You must use the power supply when you connect the USB device to the modem router When you connect the USB device to the USB port of the modem router it might take up to two minutes before the USB device is ready for sharing By default the USB device is available to all computers on your local area network LAN Access a Storage Device Connected to the Modem Router From a computer or device on the network you can access a storage device that is connected to the modem router Access the Device from a Windows Computer tm To access the device from a Windows computer 1 Connect a USB storage device to a USB port on the modem router 2 If your USB device uses a power supply connect it You must use the power supply when you connect the USB device to the modem router Share a Storage Device 175 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 When you connect the storage device to the modem routers port it might take up to two minutes before the storage device is ready for sharing By default the device is available to all computers on your local area network LAN Launch a web browser from a computer that is connecte
28. The Internet Traffic Statistics section helps you to monitor the data traffic For more information see View the Traffic Statistics and Traffic Status on page 257 View the Traffic Statistics and Traffic Status If you enabled the traffic meter see Start the Traffic Meter Without Traffic Volume Restrictions on page 256 you can view the traffic statistics and traffic status Manage the Modem Router and Monitor the Traffic 257 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To view the traffic statistics and status of the traffic meter 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Traffic Meter The Traffic Meter page displays 6 Scroll down to the Internet Traffic Statistics section Internet Traffic Statistics Start Date Time Monday 22 Jun 2015 10 10 AM Current Date Time Monday 22 Jun 2015 10 20 AM Traffic Volume Left No limit Period Connection Time Traffic Volume Mbytes hh mm Upload Avg Download Avg Total Avg Today 0 77 743 819 Yesterday 0 00 0 00 0 00 This week 0 77 0 11 7 43 1 06 8 19 1 17 This month 0770 03 7 430
29. When you start an Internet application your modem router automatically logs you in Set Up Your Modem Router for DSL Service You can install your modem router for DSL service or for cable or fiber Ethernet WAN service If you use a DSL modem follow the procedure that is described in Cable the Modem Router for DSL Service and Access the Modem Router on page 24 If you use a cable or fiber modem follow the procedure that is described in Set Up the Modem Router for Cable or Fiber Service on page 32 DSL Service Make sure that your ADSL or VDSL service is active before you install the modem router You need the following information to install your DSL modem and connect to the Internet e DSL user name and password This information is included in the welcome letter your DSL ISP sent you when you signed up for your service Record your DSL Internet service account user name and password Your telephone number or DSL account number If you do not use voice service you can use your DSL account number in place of a phone number If you do not know or cannot locate your DSL user name and password call your DSL Internet service provider ISP Be specific when speaking with your DSL Internet service provider For example you could say I need my DSL service user name and password Can you help me Note If your provider says that they do not support NETGEAR services tell them that you need only your DSL user name and password Yo
30. connection see Set Up an IPv6 Connection Through Auto Config on page 96 When you enable IPv6 and select any connection type other than IPv6 pass through the modem router starts the stateful packet inspection SPI firewall function on the WAN interface The modem router creates connection records and checks every inbound IPv6 packet If the inbound packet is not destined to the modem router itself and the modem router does not expect to receive such a packet or the packet is not in the connection record the modem router blocks this packet This function works in two modes In secured mode the modem router inspects both TCP and UDP packets In open mode the modem router inspects UDP packets only IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons You can reduce any four digit group of zeros within an IPv6 address to a single zero or omit it The following errors invalidate an IPv6 address e More than eight groups of hexadecimal quartets e More than four hexadecimal characters in a quartet e More than two colons in a row Set Up an IPv6 Connection Through Auto Detect If you are not sure what type of IPv6 connection the modem router uses use the Auto Detect connection type which lets the modem router detect the IPv6 type that is in use Manage the Internet Settings Manually 85 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To set up an IPv6 Internet connection through auto
31. for the guest WiFi network By default the guest WiFi network is disabled To enable the guest WiFi network for the 5 GHz WiFi band select the Enable Guest Network check box By default the modem router broadcasts its SSID of the 5 GHz WiFi band so that WiFi stations can detect the WiFi name SSID in their scanned network lists To turn off the SSID broadcast for the 5 GHz WiFi band for the guest WiFi network clear the Enable SSID Broadcast check box By default WiFi clients that are connected to the 5 GHz WiFi band of the guest WiFi network cannot access WiFi devices or Ethernet devices that are connected to the main WiFi network To allow access to the main WiFi network select the Allow guests to see each other and access my local network check box If you want to change the WiFi security select one of the following WiFi security options for the 5 GHz band of the guest WiFi network e None An open WiFi network that does not provide any security Any WiFi device can join the 5 GHz band of the guest WiFi network This is the default setting for the guest WiFi network WPA2 PSK AES WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA Select WPA2 to allow 802 11n devices to connect to the 5 GHz band of the guest WiFi network at the fastest speed If your network includes older devices that do not support WPA2 select WPA PSK TKIP WPA2 PSK AES security
32. i In Windows file manager select the Network folder Organize 7 Network and Sharing Center Add a printer Add a wireless device a amp Favorites E Desktop ip Downloads lt gt Recent Places a Vault Timeline a Libraries Documents Music 5 Pictures B videos aiM Computer amp Windows7_OS C gt Removable Disk D 8 Lenovo_Recovery Q 4 Computer 2 i A NETGEAR1 f A READYSHARE amp k 4 Media Devices 3 a z lifestyle NAS ReadyNAS 104 a NETGEAR1 Netgearuser le 4 Network Infrastructure 2 WNDR4500 Gateway w D7000 Gateway a ReadyDLNA D7000 Use VPN to Access Your Network 272 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The network resources display The ReadySHARE icon is in the Computer section and the remote ReadyDLNA D7000 icon is in the Media Devices section if DLNA is enabled in the modem router 2 If the icons do not display click the Refresh button to update the page If the local LAN and the remote LAN are using the same IP scheme the remote ReadyDLNA D7000 icon does not display in the Media Devices section and the D7000 Gateway icon does not display in the Network Infrastructure section 3 To access the USB device click the ReadySHARE icon 4 To access media on the modem routers network click the ReadyDLNA D7000 icon Use VPN to Access Your Internet Service at Home When you are away from home and you access the Internet you usuall
33. incorrect information might prevent the modem router from connecting to the Internet The modem router provides a virtual Internet interface and a virtual IPTV interface In most situations you only need to configure the Internet interface If you use one or more IPTV devices you might also need to configure the IPTV interface Follow the directions that your ISP gave you Note If you must configure the IPTV interface first use the following procedure to configure the Internet interface Then repeat the procedure to configure the IPTV interface To view or specify the settings for a cable or fiber Internet connection that does not require a login 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button Manage the Internet Settings Manually 74 10 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays Select Internet The Internet Setup page displays From the Select Country menu select the country in which you use the modem router The Select Country menu is not available in all countries and might be masked out From the Select Internet Service Provider menu select the Internet service provider ISP that yo
34. select WPA TKIP WPA2 AES security If your network includes older devices only select WPA TKIP security WPA TKIP WPA provides a secure connection If your network includes older devices only select this type of security Group Key Update Enter the interval in seconds after which the RADIUS group key is updated Interval The default interval is 3600 seconds RADIUS server IP Enter the IPv4 address of the RADIUS server to which the WiFi network Address can connect RADIUS server Port Enter the number of the port on the modem router that is used to access the RADIUS server for authentication The default port number is 1812 RADIUS server Shared Enter the shared secret RADIUS password that is used between the Secret modem router and the RADIUS server during authentication of a WiFi user Click the Apply button Your settings are saved Make sure that you can reconnect over WiFi to the network with its new security settings If you cannot connect over WiFi check the following If your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover If your computer or WiFi device is trying to connect to your network with its old settings before you changed the settings update the WiFi network
35. the service provider If the modem router establishes a DSL connection the DSL LED turns solid white This connection process generally lasts several minutes If the DSL LED does not turn solid white disconnect all telephones on the line If this solves the problem reconnect the telephones one at a time being sure to use a microfilter on each telephone If the microfilters are connected correctly you can connect all your telephones If disconnecting telephones does not result in a solid white DSL LED a problem with your wiring might exist If the telephone company tested the DSL signal at your network interface device NID then wiring in your house might be of poor quality DSL LED Is Off or Internet LED Is Off If the DSL LED is off the Internet LED is off or both are off disconnect all telephones on the line If this solves the problem reconnect the telephones one at a time being sure to use a microfilter on each telephone If the microfilters are connected correctly you can connect all your telephones If disconnecting telephones does not result in a blinking white or solid white DSL LED check the following e Check to see that the telephone company made the connection to your line and tested it e Verify that you are connected to the correct telephone line If more than one phone line is installed be sure that you are connected to the line with the DSL service It might be necessary to use a swapper if your DSL signal is on
36. to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address when you set up the modem router reboot your computer and verify the DNS address Alternatively you can configure your computer manually with DNS addresses as explained in your operating system documentation The modem router might not be configured as the TCP IP router on your computer For information about TCP IP problems see Troubleshoot Your Network Using the Ping Utility on page 305 If your computer obtains its information from the modem router by DHCP reboot the computer and verify the modem router address Changes Are Not Saved If the modem router does not save the changes that you make in the web management interface do the following When entering configuration settings always click the Apply button before moving to another page or tab or your changes are lost Click the Refresh or Reload button in the web browser It is possible that the changes occurred but that the old settings remain in the web browser s cache Troubleshoot the WiFi Connectivity If you are experiencing trouble connecting over WiFi to the modem router try to isolate the problem Make sure that the WiFi settings in your WiFi device and modem router match exactly For a device that is connected over WiFi the WiFi network name SSID and WiFi security settings of the modem router and WiFi computer must match exactl
37. 2 to MAC address 60 6C 66 DA 94 7C admin login from source 192 168 0 2 admin login from source 192 168 0 2 DHCP IP 192 168 0 2 to MAC address 60 6C 66 DA 94 7C Initialized firmware version V1 0 0 14_1 0 1 4 m Include in Log Attempted access to allowed sites T Attempted access to blocked sites and services Connections to the Web based interface of this Router EBRE V Router operation startup get time etc V Known DoS attacks and Port Scans E Port Forwarding Port Triggering W Wireless access V Automatic Internet connection reset V ReadyShare V VPN Service Syslog Disable D Broadcast on LAN 2 Send to this Syslog server IP address The Logs page shows the following information e Action The action that occurred such as whether Internet access was blocked or allowed e Source The name IP address or MAC address of the target device application or website for this log entry e Target The name IP address or MAC address of the target device application or website for this log entry To refresh the log screen click the Refresh button To clear the log entries click the Clear Log button To email the log immediately click the Send Log button Manage the Modem Router and Monitor the Traffic 254 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The modem router emails the logs to the address that you specified see Set Up Security Eve
38. 25 8 1910 27 Lastmonth 0 00 00 0 001 00 0 00 00 Refresh Tamic status The Internet Traffic Statistics section displays when the traffic counter was started and what the traffic balance is The table displays information about the connection time and traffic volume in MB 7 To refresh the information onscreen click the Refresh button The information onscreen is updated 8 To display more information about the data traffic and to change the polling interval click the Traffic Status button Manage the Modem Router and Monitor the Traffic 258 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The Traffic Status pop up window displays Restrict Internet Traffic by Volume You can record and restrict the traffic by volume in MB This is useful when your ISP measures your traffic in volume To record and restrict the Internet traffic by volume 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Traffic Meter Manage the Modem Router and Monitor the Traffic 259 a 11 12 13 Nighthawk AC1900 WiFi VDSL ADSL M
39. 5 GHz band of the main network Configured The modem router keeps its existing WiFi settings This is the default setting Not configured The modem router generates a random SSID and passphrase and changes the security mode to WPA WPA2 PSK mixed mode For more information see Manage the WPS Seitings on page 127 Guest Network 2 4GHz The settings of the WiFi port for the 2 4 GHz band of the guest network For information about how to configure the settings of the guest network see Manage the Basic WiFi Settings and WiFi Security of the Guest Network on page 117 Name SSID The WiFi network name for the 2 4 GHz band of the guest network Wireless AP Displays whether the 2 4 GHz band of the guest network is enabled The WiFi LED on the front of the modem router is not affected by the status of the guest network Broadcast Name Displays whether the 2 4 GHz band of the guest network broadcasts its SSID Allow guest to access My Local Displays whether users of the 2 4 GHz band of the guest Network network are allowed to access the main network Guest Network 5 0GHz The settings of the WiFi port for the 5 GHz band of the guest network For information about how to configure the settings of the guest network see Manage the Basic WiFi Settings and WiFi Security of the Guest Network on page 117 Name SSID The WiFi network name for the 5 GHz band of the guest network Manage the Modem Router and Monitor the Traffi
40. 73 Specify an IPv6 Internet Connection on page 84 Manage the MTU Size on page 98 45 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Use the Internet Setup Wizard After Initial Setup Whether you use DSL service or cable or fiber service you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router Note The Setup Wizard is the same as the NETGEAR genie automatic setup utility that launches the first time you connect to your modem router To use the Setup Wizard 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup Wizard emcee Select Country Country USA Select Internet Service Provider Internet Service Provider AT amp T T Auto Detect Connection Type The Smart Setup Wizard can detect the type of Internet connection that you have Do you want the Smart Setup Wizard to try and detect the connection type now Yes No want to configure the router myself I have saved the router settings in a file and want to restore the router to those settings 6 From the Country menu select the country in which you use the modem
41. Add a Port Forwarding Rule with a Custom Service or Application 278 Change a Port Forwarding Rule ccccecceeeeseeeeeeeeeeeeeeeeeeneeeesseneeeeeeenneeees 280 Remove a Port Forwarding Rules ssissstscssicnsaiseiocsccsusveenievsaateedssehnntedeeteennnvese 281 Application Example Make a Local Web Server Public 282 How the Modem Router Implements the Port Forwarding Rule 0 283 Manage Port Triggering for Services and Applications cccccceseesereeeeeees 283 Add a Port Triggering FUG vsscsuccecnscncdcexscetnadsaveseasnencetdeaventeuderedicienavacnerdeanivess 284 Change a Port Triggering FUG cccsceiesceccatts seus coneristendiee ia tantteseitetaeteeiealares 286 Remove a Port Triggering RUIC ccccceescceeeeeseceeeeeeeeeeeeeeeaeeeeeeesaaaeeeenaas 287 Specify the Time Out for Port TriQQering cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeees 288 Disable Port IriggeriNg kse a E R A aE 289 Application Example Port Triggering for Internet Relay Chat 2 0 290 Chapter 14 Diagnostics and Troubleshooting Perform TAINO NCS sees pact ea a eee ele ee ee 292 Perform a DNS LOOK UD iiccatscteceanasetiustatentivancccreteivereteiaciianaditinestenteeoieteensess 293 Ping an IP CASS 6 saccncnctnas Ss ceveensandewiw ase cctngaducncparrasedecanss sibidenascuecannmecancieades 293 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Display the Routing Table ccceecsccceeeesece
42. BroWSING ccccsseeeeseeeeeeeeeeeeeeeeeeesaeeeeeessaeeeseeneeees 304 Changes Are Not Saved siiicccicsccissiseutnnniiaaeeetncenscecranuien eitneeuneneees 304 Troubleshoot the WiFi CORNMGCUVINY o 12ccccsnetcc aesscnep aseneteisteeiecinentteasecs 304 Troubleshoot Your Network Using the Ping Utility eee eeeeeeeeeeetteeeeeeeee 305 Test the LAN Path to Your Modem Route eceeececeeeeeeeeeeennaeeeeeeeeeeee 305 Test the Path from Your Computer to a Remote DeViICe cceeeeees 306 Chapter 15 Supplemental Information Factory Settings senese e ataces ands REE a AE a terete 309 Technical SS PSCHIGANONGS asses ca tosiheecatencetasits ee an ede ee eee 311 Hardware Overview of the Modem Router 1 The NETGEAR Nighthawk AC 1900 WiFi VDSL ADSL Modem Router Model D7000 in this manual referred to as the modem router delivers combined WiFi connection speeds of up to AC1900 WiFi 600 Mbps on 2 4 GHz 802 11n and 1300 Mbps on 5 GHz 802 11ac Both 2 4 GHz and 5 GHz radios can be active simultaneously The modem router provides fast central storage backup and streaming to every device in your home with the USB 3 0 port 10 times faster than USB 2 0 Sharing content across your network is easy from accessing stored photos and music to wirelessly printing Stream your stored media files anywhere on the network to DLNA screens Share your music to Airplay compatible devices from the USB hard drive connected to
43. Change a TCP IP Internet Connection on page 249 or View or Change a PPPoE or PPPoA Internet Connection on page 250 Idle Timeout minutes If you select Dial on Demand from the Connection Mode menu enter the idle time out period in minutes The idle time out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection The default is 5 minutes To disable the idle time out enter 0 When you disable the idle time out the connection is not terminated automatically Manage the Internet Settings Manually 61 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Ba eaea OOOO O Internet IP Address or IPTV IP Address depending on your selection in Step 8 Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned you for static IP address service The gateway is the ISP router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their domain names Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option
44. Connection Type Select the protocol TCP or UDP that is associated with the service or application If you are unsure select TCP UDP Starting Port Enter the start port number for the service or application Ending Port Enter the end port number for the service or application 9 On the QoS Priority Rules page click the Apply button The new QoS rule is added to the QoS rules table 10 On the QoS Setup page click the Apply button Your settings are saved Add a Custom QoS Rule for a Device You can assign a traffic priority to a device on your network Optimize Performance 163 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To add a QoS rule for a device 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt QoS Setup QoS Setu s V Enable WMM Wi Fi multimedia settings 2 4GHz big n 7 Enable WMM Wi Fi multimedia settings 5GHz a n E Tum Internet Access QoS On POWERED BY Uplink bandwidth Maximum 512 Kbps OOKLA Qos Mode QoS Rules Add Rules QoS by Service QoS by Device Applications MSN Messenger X Priority Normal v QoS
45. Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select Wireless The Wireless Settings page displays Note If you are configuring a guest network select Guest Network instead The Guest Network Settings page displays Inthe Security Options section below either the Wireless Network 2 4GHz b g n section or the Wireless Network 5GHz a n ac section select the WPA WPA2 Enterprise radio button Security Options None WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise Security Options WPA WPA2 Enterprise WPA Mode WPA TKIP WPA2 AES Group Key Update Interval 3600 Seconds RADIUS server IP Address RADIUS server Port 1812 RADIUS server Shared Secret Inthe Security Options WPA WPA2 Enterprise section enter the settings as described in the following table aa e OOOO O WPA Mode From the WPA Mode menu select the enterprise mode Manage the WiFi Network Settings 110 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 WPA TKIP WPA2 AES This type of security enables WiFi devices that support either WPA or WPA2 to join the modem routers WiFi network WPA2 AES WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices
46. For four minutes the modem router attempts to find the WiFi device that is the client that you want to join the modem routers main WiFi network During this time the WiFi LED on the top panel of the modem router blinks white 10 Within four minutes go to the WiFi device and use its WPS software to join the network without entering a password When the modem router establishes a WPS connection the WiFi LED lights solid white and the Add WPS Client page displays a confirmation message 11 To verify that the WiFi device is connected to the modem routers main WiFi network select BASIC gt Attached Device The WiFi device displays onscreen Manage the Basic WiFi Settings and WiFi Security of the Guest Network A guest network allows visitors to use the Internet without using your WiFi security key By default the guest WiFi network is disabled You can enable and configure the guest WiFi network for each WiFi band The modem router simultaneously supports the 2 4 GHz band for 802 11n 802 119 and 802 11b devices and the 5 GHz band for 802 11ac 802 11na and 802 11a devices The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network For example if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2 4 GHz band the guest WiFi network also functions in the Up to 54 Mbps mode in the 2 4 GHz band For information about configuring the WiFi mode see View or Change the Basic WiF
47. GHz WiFi radios on and off If this LED is lit the WiFi radios are on If this LED is off the WiFi radios are turned off and you cannot use WiFi to connect to the modem router For more information see Control the WiFi Radios on page 123 and WiFi LED Is Off on page 298 WPS button with WPS This button lets you use WPS to join the WiFi network without typing the WiFi LED password The WPS LED blinks white during this process and then lights solid white O For more information see Use WPS to Add a Device to the WiFi Network on page 114 You can use the LED On Off switch on the back panel of the modem router to turn most LEDs on the top of the modem router on or off see Back Panel with Ports Buttons Connectors and Switch on page 15 If you turn off the LEDs the Power LED remains on Back Panel with Ports Buttons Connectors and Switch The back panel of the modem router provides ports buttons antenna connectors a DC power connector and an LED switch For information about attaching the antennas see Attach the Antennas on page 11 Hardware Overview of the Modem Router 15 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 bpo O68 onor Power internet Figure 3 Modem router back panel In addition to the three antennas viewed from left to right the back panel contains the following components LED Off On switch Move the LED Off On switch to to the Off position to turn off all LEDs except for the
48. Home page displays Select ADVANCED gt Advanced Setup gt Wireless Access Point The Wireless Access Point page displays Select the Enable Access Point Mode check box The information onscreen adjusts Scroll down and select the radio button for the IP address setting that you want to use Get dynamically from existing router The other router on the network assigns an IP address to the modem router while the modem router functions in access point mode Enable fixed IP settings on this device not recommended Use this setting if you want to manually assign a specific IP address to the modem router while it functions in access point mode Using this option effectively requires advanced network experience Manage the WiFi Network Settings 132 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Note To avoid interference with other routers or gateways on your network NETGEAR recommends that you use different WiFi settings on each router You can also turn off the WiFi radio on the other router or gateway and use the modem router only for WiFi client access 8 Click the Apply button The IP address of the modem router changes and you are disconnected 9 To reconnect close and restart your browser and type http www routerlogin net Manage the WiFi Network Settings 133 Control Access to the Internet 5 The modem router comes with a built in firewall that helps protect your home network from unwanted
49. IPTV interface Manage the Internet Settings Manually 59 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Be eaea OOOO O Enter a number between 0 and 255 for the virtual circuit number for the virtual path identifier VPI as indicated by your ISP If your ISP did not provide you with a VPI setting leave the default setting 8 The VPI might be required not only for a VC based connection but also for an LLC based connection Note This setting does not apply to the IPTV interface Enter a number between 32 and 65535 for the virtual circuit number for the virtual channel identifier VCI as indicated by your ISP If your ISP did not provide you with a VCI setting leave the default setting 35 The VCI might be required not only for a VC based connection but also for an LLC based connection Note This setting does not apply to the IPTV interface Use VLANID Select the Use VLANID check box and enter the VLAN ID as indicated by your ISP A VLAN ID might be required if you subscribe to both Internet service and IPTV service If your ISP did not provide you with a VLAN ID leave the Use VLANID check box cleared which is the default setting Priority 0 7 If your ISP provided you with a VLAN ID and a priority value enter the priority value which is a number from 0 to 7 You can enter a priority value only in combination with a VLAN ID If your ISP did not provide you with a priority value leave the default
50. ISP gave you To set up an IPv6 Internet connection by using a 6to4 tunnel 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password Manage the Internet Settings Manually 87 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt IPv6 The IPv6 page displays 6 From the Internet Connection Type menu select 6to4 Tunnel Internet Connection Type 6to4 Tunnel X Remote 6to4 Relay Router Auto Static IP Address 0 10 oe c LAN Setup Router s IPv6 Address On LAN Not Available IP Address Assignment Use DHCP Server Auto Config Use This Interface ID 0 10 10 0 IPv6 Filtering Secured Open The modem router automatically detects the information in the Router s IPv6 Address On LAN field This field shows the IPv6 address that is acquired for the modem routers LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address 7 Select a Remote 6to4 Relay Router radio button Auto Your modem router uses any remote relay modem router that is available on the Internet This is
51. Model D7000 Bae O OOOO NO Note It might not be legal to operate the modem router in a region other than the regions listed in the menu If your country or region is not listed check with your local government agency Wireless Network 2 4GHz b g n Name SSID The SSID is the WiFi network name If you did not change the SSID the default SSID displays The default SSID is also printed on the product label see Bottom Panel Product Label on page 17 Note NETGEAR recommends that you do not change the default SSID If you must change the SSID enter a 32 character maximum case sensitive name in this field Channel From the Channel menu select Auto for automatic channel selection or select an individual channel The default selection is Auto Note In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this situation occurs experiment with different channels to see which is the best Note If you use multiple WiFi access points APs re duce interference by selecting different channels for adjacent APs NETGEAR recommends a channel spacing of four channels between adja cent APs for example use Channels 1 and 5 or 6 and 10 Manage the WiFi Network Settings 104 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Ba O O ee Enable SSID Broadcast Security Options From the Mode menu select one
52. Model D7000 ee If you must change the WiFi security select one of the following WiFi security options for the modem routers WiFi network None An open WiFi network that does not provide any security Any WiFi device can join the network NETGEAR recommends that you do not use an open WiFi network WEP Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK The WEP option displays only if you select Up to 54 Mbps from the Mode menu For information about configuring WEP see Configure WEP Legacy WiFi Security on page 112 WPA PSK TKIP WPA provides a secure connection but is superseded by WPA2 The WPA PSK TKIP option displays only if you select Up to 54 Mbps from the Mode menu To use WPA security in the Passphrase field enter a phrase of 8 to 63 characters To join the modem routers WiFi network a user must enter this passphrase WPA2 PSK AES This option is the default setting This type of security enables WiFi devices that support WPA2 to join the modem routers 2 4 GHz WiFi network If you did not change the passphrase the default passphrase displays The default passphrase is printed on the product label see Bottom Panel Product Label on page 17 WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices select WPA PSK TKIP WPA2 PSK AES security N
53. Modem Router 17 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 NETGEAR Nighthawk pee ee AC1900 WiFi VDSL ADSL Modem Router Model D7000 Made in China XXX XXKKKXK Designed by NETGEAR in California WiFi Network Name SSID SERIAL C amp ROUTER LOGIN CO O ai http www routerlogin net Password Network Key MAC user name admin password password ReadyShare Access on Windows Start gt Run gt readyshare PTC XXX XX XXX Figure 5 Modem router product label Hardware Overview of the Modem Router 18 Install and Access the Modem Router and Its Network This chapter describes how you can install and access the modem router and its network The chapter contains the following sections Position Your Modem Router on page 20 Connect to the Modem Router on page 20 Set Up Your Modem Router for DSL Service on page 24 Set Up the Modem Router for Cable or Fiber Service on page 32 Log In to the Modem Router After Setup to View or Change Settings on page 39 Change the Language on page 40 Change the admin Password on page 41 Set Up Password Recovery on page 42 Let the Modem Router Automatically Update Its Firmware on page 43 Access the Modem Router with the NETGEAR genie App on page 43 19 2 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network Ho
54. Modem Router Model D7000 For more information about the settings see Add a Custom QoS Rule for a Service or Application on page 161 or Add a Custom QoS Rule for a Device on page 163 On the QoS Priority Rules page click the Apply button Your settings are saved If you changed the priority the QoS rule now displays in a different column of the QoS rules table on the QoS Setup page Remove a QoS Rule You can remove an individual custom or default QoS rule To remove a QoS rule 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt QoS Setup The QoS Setup page displays In the QoS rules table click the service application or device to select it The Delete button becomes available Click the Delete button The QoS rule is removed Remove All QoS Rules You can permanently remove all custom and default QoS rules Warning If you remove all QoS rules both the custom and default QoS rules are permanently removed The only way to get the default QoS rules back is by returning the modem router to factory default settings Optimize Performance 167 Nighthawk AC1900
55. Only if you are using a DSL connection and the following window displays Specify a full scan to let the Setup Wizard find the PVC protocol A window might display that asks you if you need the Setup Wizard to do a full scan to find the PVC protocol If this window does not display continue with the next step Setup Wizard Do you need Setup Wizard to do full scan to find the PVC Protocol Yes This will take approximotely 1 to 6 minutes No want to configure the router myself Do the following a Select the Yes radio button b Click the Next button The Setup Wizard performs a full scan which might take up to six minutes Wizard is performing full scan of PVC Prot This takes approximately 1 to 6 minutes Ma 20 Only if the following window displays Specify how to manage problems with the detection of the Internet connection Install and Access the Modem Router and Its Network 29 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A window might display that states that a problem occurred while the wizard was detecting the Internet connection If this window does not display continue with the next step Problem Detecting the Internet Connection This is most likely due to one of the following reasons e a modem with battery backup you might need to remove npletely start up 2 The DSL Ethemet cable is not fully inserted or is inserted in the wrong place To solve this problem make s
56. Power LED Reset button For information about using the Reset button see Return the Modem Router to Its Factory Default Settings on page 238 Power On Off button Press the Power On Off button to provide power to the modem router DC power connector Connect the power adapter that came in the product package to the DC power connector Internet port One Gigabit Ethernet RJ 45 WAN port to connect the modem router to a fiber or cable modem This port is colored red Note You can use either the Internet port or the DSL port for WAN connectivity Hardware Overview of the Modem Router 16 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Ethernet LAN ports Four Gigabit Ethernet RJ 45 LAN ports to connect the modem router to LAN devices These ports are colored yellow e DSL port One RJ 11 DSL port for connecting the modem router to an ADSL or VDSL line This port is colored gray Note You can use either the DSL port or the Internet port for WAN connectivity Side Panels with USB Ports Each side panel provides one USB 3 0 port The left side panel contains USB port number 1 The right side panel contains USB port number 2 Figure 4 Right side panel of the modem router Bottom Panel Product Label The product label on the bottom panel of the modem router lists the login information WiFi network name SSID and password network key serial number and MAC address of the modem router Hardware Overview of the
57. Router Model D7000 To erase the settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Administration gt Backup Settings The Backup Settings page displays 6 Click the Erase button The configuration is reset to factory default settings When the reset is complete the modem router reboots This process takes about two minutes Warning To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid white View the Status and Statistics of the Modem Router You can view information about the modem router and its ports and the status of the Internet connection and WiFi network In addition you can view traffic statistics for the various ports View Information About the Modem Router and the Internet Modem and WiFi Settings You can view modem router information the Internet port status and WiFi settings To view information about the modem router and the Internet modem and Wi
58. The BASIC Home page displays 5 Select BASIC gt ReadySHARE The USB Storage Basic Settings page displays By default the Basic radio button is selected 6 Click the Edit button Share a Storage Device 182 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 USB Storage Advanced Settings GD EED Network Device Name readyshare Workgroup Workgroup Enable Access Method Link Port m Network Connection Wreadyshare V HTTP it i h 80 Fy HTTPS via internet https 0 0 0 0 shares 443 f FIP fip v readyshare routerlogin netvshares 21 F FTP via internet ftp 0 0 0 0 shares 21 Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space veadyshareWUSB_Storage All no password AN no password usd 6177MB Safely Remove USB Device The previous figure shows a USB device attached to the modem router 7 Select the FTP check box 8 Click the Apply button Your settings are saved View Network Folders on a Device You can view or change the network folders on a USB storage device connected to the modem router To view network folders 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sen
59. WiFi VDSL ADSL Modem Router Model D7000 To remove all QoS rules Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt QoS Setup The QoS Setup page displays Warning If you click the Delete All button all default and custom QoS rules are permanently removed Click the Delete All button All QoS rules are permanently removed Manage Uplink Bandwidth Control Uplink bandwidth control lets you check the maximum uplink bandwidth that your Internet connection can support and specify the maximum uplink bandwidth To specify the maximum uplink bandwidth 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button Optimize Performance 168 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays 5 Select ADVANCED gt Setup gt QoS Setup QoS Setup fx Cancel Enab
60. account the Create a free OpenDNS account page displays Do the following a Complete the fields b Click the Next button After you log on or create your account the filtering level page displays 11 Select the radio button for the filtering level that you want and click the Next button The Setup is complete page displays 12 Click the Take me to the status screen button The Status page displays Parental Controls are now set up for the modem router 13 To enable Parental Controls click the Enable Live Parental Controls button Allow or Block Access to Your Network You can use access control to block or allow access of devices to your network You define access by selecting or specifying the MAC addresses of the wired and WiFi devices that either can access your entire network or are blocked from accessing your entire network Enable and Manage Network Access Control When you enable access control you must select whether new devices are allowed to access the network or are blocked from accessing the network By default currently connected devices are allowed to access the network but you can also block these devices from accessing the network To set up network access control 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Control Access to the Internet 136 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login win
61. account and specify the account settings see Set Up a New Dynamic DNS Account on page 194 To set up your personal account and use FTP 1 Get your NETGEAR Dynamic DNS domain name For more information see Set Up a New Dynamic DNS Account on page 194 2 Make sure that your Internet connection is working Your modem router must use a direct Internet connection It cannot connect to a different router to access the Internet 3 Connect a USB storage device to one of the USB ports of the modem router 4 Setup FTP access on the modem router For more information see Set Up FTP Access Through the Internet on page 198 5 Ona remote computer with Internet access you can use FTP to access your modem router using ftp yourname mynetgear com in which yourname is your specific domain name For more information see Use FTP to Access Storage Devices Through the Internet on page 200 Set Up a New Dynamic DNS Account NETGEAR offers you the opportunity to set up and register for a free Dynamic DNS account Manage Dynamic DNS and Access Storage Devices Through the Internet 194 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To set up Dynamic DNS and register for a free NETGEAR account 1 2 ee NP Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admi
62. address 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administration gt Diagnostics The Diagnostics page displays In the Internet Name field enter the server s host name such as www netgear com Click the Lookup button The results of the lookup display in the IP address and DNS Server fields Ping an IP Address Use this test to send a ping packet request to an IP address to test the connection If the request times out because no reply is received the destination might be unreachable However some network devices can be configured not to respond to a ping To ping an IP address 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router Diagnostics and Troubleshooting 293 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administ
63. addresses to be allowed access Manage the Modem Router and Monitor the Traffic 265 8 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To allow access from any IP address on the Internet select the Everyone radio button This radio button is selected by default Specify the port number for accessing the web management interface The default is 8443 which is a common alternate for HTTPS For greater security enter a custom port number for the remote web management interface Choose a number from 1024 to 65535 but do not use the number of any common service port Click the Apply button Your settings are saved Configure the Modem Router as a DSL Modem Only By default the modem router functions as both a modem and a router You can change the operation mode to a mode in which the modem router functions as a DSL modem only with the routing firewall wireless support and traffic meter features disabled A typical use of such a mode is when the modem router is used only for DSL connectivity behind a router firewall or security device manager that provides routing firewall wireless support and traffic meter features To configure the modem router as a DSL modem only 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The
64. admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Wait for the modem router to determine if newer firmware is available This process might take a few minutes If the modem router detects new firmware the modem router displays a message at the top of the page Click the message To upgrade the modem router with the latest firmware click the Yes button After the upgrade the modem router restarts Warning To avoid the risk of corrupting the firmware do not interrupt the upload For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid white Access the Modem Router with the NETGEAR genie App The genie app is the easy dashboard for managing monitoring and repairing your home network from a smartphone tablet or computer The genie app can help you with the following Install and Access the Modem Router and Its Network 43 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e Automatically repair common WiFi network problems e Easily manage modem router features such as Live Parental Controls guest access Internet traffic meter speed test and more e Share and stream music or videos To use the genie app to access the modem router 1 Visit the NETGEAR genie web page at www netgear com genie
65. and Access the Modem Router and Its Network 34 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 a Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to the modem router Make sure that the Power LED of the modem router is lit solid white c Make sure that your browser does not cache the previous page by closing and reopening the browser d Clear the browser cache e If the computer is set to a static fixed IP address this setting is uncommon either change the computer to obtain an IP address automatically from the modem router through DHCP or change the IP address of the computer to a static IP address in the 192 168 0 2 192 168 0 254 range 12 Click the Next button NETGEAR genie Q You are not yet connected to the Internet Select Country Country USA Select Internet Service Provider Internet Service Provider AT amp T X Do you want NETGEAR Genie to help Yes No want to configure the Intenet connection myself have saved the router settings in a file and want to restore the router to those settings 13 From the Country menu select the country in which you use the modem router 14 From the Internet Service Provider menu select the Internet service provider ISP that you are using If your ISP is not in the menu select Other 15 Select the Yes radio button 16 Click the Next button Install and Access the Modem Router and Its Network 3
66. and set the number of partitions that you want to use Click the Options button The Partition options display Select the GUID Partition Table or Master Boot Record radio button For the format select Mac OS Extended Journaled Click the OK button 0 Click the Apply button Share a Storage Device 177 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine NETGEAR recommends that you follow this procedure To prepare to back up a large amount of data 1 Upgrade the operating system of the Mac computer 2 Verify and repair the backup disk and the local disk 3 Verify and repair the permissions on the local disk 4 Set Energy Saver by doing the following a From the Apple menu select System Preferences The System Preferences screen displays b From the View menu select Energy Saver The Energy Saver screen displays c Click the Power Adapter tab d Select the Wake for Wi Fi network access check box e Click the Back arrow to save the changes and exit the screen 5 Modify your security settings by doing the following a From the Apple menu select System Preferences The System Preferences screen displays b From the View menu select Security The Security amp Privacy screen displays c Click the Advanced button at the bottom of the screen Leave the Log out after mi
67. as a ReadyDLNA media server which lets you view movies and photos on DLNA UPnP AV compliant media players such as Xbox360 Playstation and NETGEAR media players Enable the Media Server By default the media server is not enabled Share a Storage Device 190 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To enable the media server and specify its name 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select Advanced gt ReadySHARE gt Media Server Media Server Settings Apply gt Enable Media Server Media Server Name ReadyDLNA D7000 Content Scan Automatic when new files added Rescan media files Select the Enable Media Server check box In the Media Server Name field specify the name of the media server By default the name is ReadyDLNA D7000 The suffix D7000 is added to any name that you specify That is if you specify the name as MyMedia the complete name of the media server becomes MyMedia D7000 Note By default the Automatic when new files added radio button is selected to enable the modem router to scan for content when new files are added You cannot
68. button Manage the WiFi Network Settings 112 10 11 12 13 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Security Options None WEP WPA PSK TKIP WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise Security Encryption WEP Authentication Type Automatic v Encryption Strength 64 bit v Security Encryption WEP Key Key 1 Key 2 Key 3 Key 4 From the Authentication Type menu select one of the following types Automatic Clients can use either Open System or Shared Key authentication Shared Key Clients can use only Shared Key authentication From the Encryption Strength menu select the encryption key size 64 bit Standard WEP encryption using 40 64 bit encryption 128 bit Standard WEP encryption using 104 128 bit encryption This selection provides higher encryption security In the Passphrase field enter a phrase The phrase must consist of alphanumeric characters Click the Generate button For each of the key fields a value is generated and entered automatically Specify the active key by selecting the Key 1 Key 2 Key 3 or Key 4 radio button Only one key can be the active key To join the modem routers WiFi network a user must enter the key value for the key that you specified as the active key To manually change the generated value for the key do the following For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 A F The
69. ccecscceeeeessteeeeeeeeeeeeeeeaeaeeeeenaeeeeeneaas 259 Restrict Internet Traffic by Connection Time ccecceeeeeeeeeeeeeeeeeeeetneeeeetees 261 Unblock the Traffic Meter After the Traffic Limit Is Reached 0 08 263 Manage the Modem Router Remotely cccsseecceeeesecceeesseaeeeeessaeeeeneeeeeees 264 Configure the Modem Router as a DSL Modem Onlly ccsscceeeeeeteeeeeeeees 266 Chapter 12 Use VPN to Access Your Network Set Up a VPN CONRGCIOM scent aninaisiioindivnnctenieuariaete airtel 268 Specify VPN Service in the Modem Routet cccccccssseeseceeeeeeeeeesseseeees 268 Install OpenVPN Software on Your COMpUtel cceeceeeeeeteeeeesenneeeeeeees 269 Usea VPN MANO lh aciaisscescssenssaessuncntiesietasiiaweidartbeaeadian maadeeiaanuleteacauiariaies 271 Use VPN to Access the Modem Router s USB Device and Media 272 Use VPN to Access Your Internet Service at HOME ccccccceesssttteeeeeeeeeees 273 Set Up VPN Client Internet Access in the Modem Routet cccee 273 Block VPN Client Internet Access in the Modem Route 000eceeeees 274 Use a VPN Tunnel to Access Your Internet Service at Home 008 275 Chapter 13 Manage Port Forwarding and Port Triggering Manage Port Forwarding to a Local Server for Services and Applications 276 Forward Incoming Traffic for a Default Service or Application 08 277
70. device name for the device that you want to block c On the Add Blocked Device page click the Apply button The device is added to the blocked list on the Access Control page 8 To remove a device from blocked list do the following a Select the check box for the device b Click the Delete button The device is removed from the blocked list 9 Click the Apply button Control Access to the Internet 142 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved Use Keywords to Block Internet Sites You can block keywords and domains websites to prevent certain types of HTTP traffic from accessing your network By default keyword blocking is disabled and no domains are blocked Set Up Blocking You can set up blocking of specific keywords and domains to occur continuously or according to a schedule To set up keyword and domain blocking 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Security gt Block Sites Control Access to the Internet 143 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Block Sites x Cancel Keyword
71. forwarding and port triggering to set up rules for Internet traffic for services and applications You need networking knowledge to set up these features This chapter includes the following sections e Manage Port Forwarding to a Local Server for Services and Applications on page 276 Manage Port Triggering for Services and Applications on page 283 276 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Manage Port Forwarding to a Local Server for Services and Applications If a server is part of your network you can allow certain types of incoming traffic to reach the server For example you might want to make a local web server FTP server or game server visible and available to the Internet The modem router can forward incoming traffic with specific protocols to computers on your local network You can specify the servers for applications and you can also specify a default DMZ server to which the modem router forwards all other incoming protocols see Set Up a Default DMZ Server on page 217 Forward Incoming Traffic for a Default Service or Application You can forward traffic for a default service or application to a computer on your network To forward incoming traffic for a default service or application 1 2 Decide which type of service application or game you want to provide Find the local IP address of the computer on your network that will provide the service The server computer must always receive t
72. from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover If your computer or WiFi device is trying to connect to your network with its old settings before you changed the settings update the WiFi network selection in your computer or WiFi device to match the current settings for your network Does your WiFi device display as an attached device See View Devices Currently on the Network on page 251 If it does it is connected to the network Are you using the correct network name SSID and password Configure WPA WPA2 Enterprise WiFi Security Remote Authentication Dial In User Service RADIUS is an enterprise level method for centralized Authentication Authorization and Accounting AAA management To provide WPA WPA2 enterprise WiFi security the WiFi network that the modem router provides must be able to access a RADIUS server Tip If you want to change the WiFi settings of the modem routers main network use a wired connection to avoid being disconnected when the new WiFi settings take effect t To configure WPA WPA2 enterprise security 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Manage the WiFi Network Settings 109 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens
73. intrusions from the Internet This chapter includes the following sections Set Up Parental Controls on page 135 Allow or Block Access to Your Network on page 136 Use Keywords to Block Internet Sites on page 143 Manage Simple Outbound Firewall Rules for Services and Applications on page 147 Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 154 Set Up Security Event Email Notifications on page 156 For information about more advanced ways to configure Internet security see Manage Port Forwarding and Port Triggering on page 276 134 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page your browser goes to the Parental Controls website You can learn more about Parental Controls or download the application To set up Parental Controls 1 2 N Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select Parental Controls The Parental Controls website opens Click the button for the app or version that you want to download and use Follow the onscreen instructions to download and in
74. it is required in most situations Select the NAT setting Enable NAT is enabled This is the default setting Leave this setting if no reason to disable NAT exists e Disable NAT is disabled Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is registered by the ISP Use This MAC Address Enter the MAC address that you want to use By default the field displays the MAC address of the Internet port 12 Click the Apply button Your settings are saved 13 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 299 Specify an IPv6 Internet Connection If you want to use an IPv6 Internet connection you must specify the settings manually NETGEAR genie does not detect an IPv6 Internet connection automatically IPv6 Internet Connections and IPv6 Addresses The modem router can support an IPv6 Internet
75. key values are not case sensitive Manage the WiFi Network Settings 113 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 For 128 bit WEP enter 26 hexadecimal digits any combination of 0 9 A F The key values are not case sensitive To join the modem routers WiFi network a user must enter the key value for the key that you specified in Step 12 as the active key 14 Click the Apply button Your settings are saved 15 Make sure that you can reconnect over WiFi to the network with its new security settings If you cannot connect over WiFi check the following If your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover If your computer or WiFi device is trying to connect to your network with its old settings before you changed the settings update the WiFi network selection in your computer or WiFi device to match the current settings for your network Does your WiFi device display as an attached device See View Devices Currently on the Network on page 251 If it does it is connected to the network Are you using the correct network name SSID and password Use WPS to Add a Device to the WiFi Network WPS Wi Fi Protected Setup lets you connect a computer or WiFi dev
76. main network broadcasts its SSID Wi Fi Protected Setup Displays whether the modem router keeps its existing WiFi settings when you use WPS to connect a device to the 2 4 GHz band of the main network Configured The modem router keeps its existing WiFi settings This is the default setting Not configured The modem router generates a random SSID and passphrase and changes the security mode to WPA WPA2 PSK mixed mode For more information see Manage the WPS Settings on page 127 Wireless Settings 5 0GHz The settings of the WiFi port for the 5 GHz band of the main network For information about how to configure the settings of the main network see the following sections e Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 102 Control the WiFi Radios on page 123 e Manage Advanced WiFi Features on page 129 Name SSID The WiFi network name for the 5 GHz band of the main network Region The location country Channel The channel that the 5 GHz band of the main network uses Wireless AP Displays whether the 5 GHz band of the main network is enabled Broadcast Name Displays whether the 5 GHz band of the main network broadcasts its SSID Manage the Modem Router and Monitor the Traffic 245 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 ea 2 Wi Fi Protected Setup Displays whether the modem router keeps its existing WiFi settings when you use WPS to connect a device to the
77. name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays Select the Port Triggering radio button Port Forwarding Port Triggering Apply gt Please select the service type Port Forwarding Port Triggering Disable Port Triggering Port Triggering Time out in minutes 20 Port Triggering Portmap Table a Enable Service Name Service Type Inbound Connection Service User 1 F FTPS TCP 990 TCP 989 990 Any 2 IRC SSL TCP 6697 TCP 6697 6697 192 168 0 114 Add Service f Edit Service x Delete Service The previous figure shows two port triggering rules In the Port Triggering Portmap Table select the radio button next to the service or application name Click the Delete Service button The rule is removed from the Port Triggering Portmap Table Specify the Time Out for Port Triggering The time out period for port triggering controls how long the inbound ports stay open when the modem router detects no activity A time out period is required because the modem router cannot detect when the service or application terminates Manage Port Forwarding and Port Triggering 288 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To specify t
78. provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover Does your WiFi device display as an attached device See View Devices Currently on the Network on page 251 If it does it is connected to the network Are you using the correct network name SSID and password Control the WiFi Radios The modem router provides internal WiFi radios that broadcast signals in the 2 4 GHz and 5 GHz ranges By default they are on so that you can connect over WiFi to the modem router When the WiFi radios are off you can still use an Ethernet cable for a LAN connection to the modem router You can turn the WiFi radios on and off with the WiFi On Off button on the modem router or you can log in to the modem router and enable or disable the WiFi radios through the web management interface If you are close to the modem router it might be easier to press the WiFi On Off button If you are away from the modem router or already logged in it might be easier to enable or disable the radios through the web management interface You can also turn the WiFi radios off and on based on a schedule See Set Up a WiFi Schedule on page 125 Manage the WiFi Network Settings 123 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Use the WiFi On Off Button To turn the WiFi radios off and on with the WiFi On Off button e Press the WiFi On Off button on the top panel of the modem router for
79. router 7 From the Internet Service Provider menu select the Internet service provider ISP that you are using If your ISP is not in the menu select Other 8 Select the Yes radio button Manage the Internet Settings Manually 46 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If you select the No radio button you are taken to the Internet Setup page after you click the Next button For more information see one of the following sections e Manually Set Up an ADSL Internet Connection on page 51 e Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 9 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration Detecting the Internet Connection This process can take a minute or two please wait sie PS When the modem router is connected to the Internet the Congratulations window displays and you successfully completed the setup process If the Congratulations window does not display other windows might display and you might need to provide more information in which case you must continue with the next step The windows that display depend on your type of ISP connection and configuration Congratulations You are successfully connected to the Internet This router is preset with the following unique wireless network name SSID and network key password 2
80. s PIN field displays the fixed PIN that you use to configure the modem routers WiFi settings from another platform through WPS 6 To disable the PIN select the Disable Router s PIN check box By default the Disable Router s PIN check box is cleared and the modem routers PIN is enabled For enhanced security you can disable the modem routers PIN by selecting the Disable Router s PIN check box However when you disable the modem routers PIN WPS is not disabled because you can still use the physical WPS button Note The PIN function might temporarily be disabled automatically if the modem router detects suspicious attempts to break into the modem routers WiFi settings by using the router s PIN through WPS 7 To allow the wireless settings to be changed automatically when you use WPS clear one or both of the Keep Existing Wireless Settings check boxes By default both Keep Existing Wireless Settings check boxes are selected NETGEAR recommends that you leave these check boxes selected If you clear a check box the next time a new WiFi client uses WPS to connect to the modem router the modem routers associated WiFi settings change to an automatically generated random SSID and passphrase For information about viewing this SSID and passphrase see View or Change the Basic WiFi Settings on page 102 Clear a Keep Existing Wireless Settings check box only if you want to allow the WPS process to change the associated SSID and passphrase f
81. selection in your computer or WiFi device to match the current settings for your network Does your WiFi device display as an attached device See View Devices Currently on the Network on page 251 If it does it is connected to the network Manage the WiFi Network Settings 111 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Are you using the correct network name SSID and password Configure WEP Legacy WiFi Security Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK WEP limits the WiFi transmission speed to 54 Mbps the modem router is capable of speeds of up 300 Mbps Tip If you want to change the WiFi settings of the modem routers main network use a wired connection to avoid being disconnected when the new WiFi settings take effect To configure WEP security 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select Wireless The Wireless Settings page displays From the Mode menu select Up to 54 Mbps The page adjusts to display the WEP radio button In the Security Options section select the WEP radio
82. service type scroll down and select the TCP radio button To change the port scroll down to the Service Port field and type the port number that you want to use Note For information about configuring the type of access see Use VPN to Access Your Internet Service at Home on page 273 Click the Apply button Your changes are saved VPN is enabled in the modem router but you must install and set up OpenVPN software on your computer before you can use a VPN connection see Install OpenVPN Software on Your Computer on page 269 Install OpenVPN Software on Your Computer You must install this software on each computer that you plan to use for VPN connections to your modem router To install VPN client software 1 2 3 4 To install the Open VPN software on your computer click the openVPN install xxx exe file 5 6 Visit openvpn net index php download community downloads html In the Windows Installer section of the screen double click the openVPN install xxx exe link Download the file UF OpenVPN 23 2 1003 Setup Welcome to the OpenVPN 2 3 2 1003 Setup Wizard This wizard will guide you through the installation of OpenVPN an Open Source VPN package by James Yonan Note that the Windows version of OpenVPN will only run on Windows XP or higher Click the Next button Read the License Agreement and click the Agree button Use VPN to Access Your Network 269 Nighthawk AC1900 WiFi VD
83. settings are saved If you changed the LAN IP address of the modem router you are disconnected when the changes take effect To reconnect close your browser relaunch it and log in to the modem router at its new LAN IP address Manage the Router Information Protocol Settings Router Information Protocol RIP lets the modem router exchange routing information with other routers By default RIP is enabled in both directions in and out without a particular RIP version To manage the RIP settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Manage the WAN and LAN Network Settings 221 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt LAN Setup The LAN Setup page displays 6 From the RIP Direction menu select an RIP direction Both The modem router broadcasts its routing table periodically and incorporates information that it receives This is the default setting Out Only The modem router broadcasts its routing table periodically but does not incorporate the RIP information that it receives In Only The modem router incorporates the RIP information
84. subnets on your network As an example of when a static route is needed consider the following case e Your primary Internet access is through an ADSL modem to an ISP e You use an ISDN router on your home network for connecting to the company where you are employed This router s address on your LAN is 192 168 0 100 e Your company s network address is 134 177 0 0 When you first configured your modem router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 0 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your modem router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the request is likely to be denied by the company s firewall In this case you must define a static route instructing your modem router that 134 177 0 0 is accessed through the ISDN modem router at 192 168 0 100 Here is an example e Through the destination IP address and IP subnet mask specify that this static route applies to all 134 177 x x addresses e Through the gateway IP address specify that all traffic for these addresses is forwarded to the ISDN modem router at 192 168 0 100 A metric value of 1 works fine because the ISDN modem router is on the LAN Set Up a Static Route You can add a static route to a destinat
85. the Modem Router During and after installation you can connect to the modem routers network through a wired or WiFi connection If you set up your computer to use a static IP address change the settings of your computer so that it uses Dynamic Host Configuration Protocol DHCP Install and Access the Modem Router and Its Network 20 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Connect to the Modem Router Through an Ethernet Cable You can connect your computer to the modem router using an Ethernet cable and join the modem routers local area network LAN To connect your computer to the modem router with an Ethernet cable i 2 3 Make sure that the modem router is receiving power its Power LED is lit Connect an Ethernet cable to an Ethernet port on your computer Connect the other end of the Ethernet cable to one of the numbered Ethernet ports Your computer connects to the local area network LAN A message might display on your computer screen to notify you that an Ethernet cable is connected Join the WiFi Network of the Modem Router Choose either the manual or the WPS method to add a WiFi device such as a computer iPhone iPad or gaming device to the WiFi network of the modem router Manual Method On the WiFi device that you want to connect to the modem router you can use the software application that manages your WiFi connections To connect a device manually to the WiFi network of the mode
86. the WiFi signal Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply You can easily troubleshoot a network using the ping utility in your computer or workstation Test the LAN Path to Your Modem Router You can ping the modem router from your computer to verify that the LAN path to your modem router is set up correctly To ping the modem router from a Windows computer 1 2 From the Windows taskbar click the Start button and select Run In the field provided enter ping followed by the IP address of the modem router as in this example ping 192 168 0 1 Click the OK button A message such as the following one displays Pinging lt IP address gt with 32 bytes of data If the path is working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx Diagnostics and Troubleshooting 305 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If the path is not working you see this message Request timed out If the path is not functioning correctly one of the following problems might be occurring e Wrong physical connections For a wired connection make sure that the numbered LAN port LED is lit for the port to which you are connected Check that the appropriate LEDs are on for your network devices If your modem router and com
87. the default setting Static IP Address Enter the static IPv4 not IPv6 address of the remote relay modem router Your IPv6 ISP usually provides this address 8 Select an IP Address Assignment radio button Manage the Internet Settings Manually 88 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPV 6 client function This is the default setting Auto Config The modem router automatically configures its IPv6 address based on the IPv6 protocol 9 To specify the interface ID for the IPv6 address of the modem routers LAN interface select the Use This Interface ID check box and enter the interface ID If you do not specify an ID here the modem router generates one automatically from its MAC address 10 Select the IPv6 filtering mode Secured In secured mode which is the default mode the modem router inspects both TCP and UDP packets Open In open mode the modem router inspects UDP packets only 11 Click the Apply button Your settings are saved Set Up an IPv6 Pass Through Connection In IPv6 pass through mode the modem router works as a Layer 2 Ethernet switch with two ports LAN and WAN Ethernet ports for IPv6 packets The modem router does not process any IPv6 header packets
88. the fixed IP settings assigned by your Internet Service Provider and click Next to proceed My IP Address Subnet Mask Default Gateway Preferred ONS Server Alternate ONS Server c Enter the address information that your ISP gave you for your fixed IP address configuration d Click the Next button If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address do the following a Select either the No or the I don t know radio button b Click the Next button Problem Detecting the Internet Connection MAC Address If you previously connected to your Internet service with a computer or another router NETGEAR Genie can use the same MAC address that worked before A MAC address is a unique number You can find the MAC address of the computer or router on its product label Enter the MAC address here format AABBCCODEEFF c Enter the MAC address of the computer or router with which you previously were able to connect to the Internet Manage the Internet Settings Manually 50 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 You might find the MAC address on the product label of your device Enter the MAC address in the AABBCCDDEEFF format not in the AA BB CC DD EE FF format d Click the Next button 13 If the Congratulations window still does not display and the modem router still does not connect to the Internet do the following a Review all your setting
89. the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt ADVANCED Home The ADVANCED Home page displays 6 Inthe Internet Port pane check to see that the IP Address field shows a valid IP address If the field shows 0 0 0 0 your modem router did not obtain an IP address from your ISP If your modem router cannot obtain an IP address from the ISP the problem might be one of the following e Your Internet service provider ISP might require a login program Ask your ISP whether they require PPP over Ethernet PPPoE or some other type of login e If you selected a login program the service name user name or password could be incorrectly set Before you make any changes verify that the modem router can get a PPPoE or PPPoA connection see Verify the PPPoE or PPPoA Connection on page 302 Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name For more information see one of the following sections e Manually Set Up an ADSL Internet Connection on page 51 e Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 e If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address inform your ISP that you
90. the web management interface 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Administration gt Diagnostics The Diagnostics page displays 6 Click the Reboot button A confirmation pop up window displays 7 Click the OK button The modem router reboots Quick Tips for Troubleshooting The following table includes tips for troubleshooting some common problems Table 27 Quick tips for troubleshooting Possible Solution Your network is Restart your network unresponsive or does not function normally Diagnostics and Troubleshooting 295 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Possible Solution You cannot connect over an Ethernet cable to the modem router You cannot connect over WiFi to the modem router Turn off and unplug the DSL cable or fiber modem Turn off the modem router Plug in the DSL cable or fiber modem and turn it on Wait two minutes Turn on the modem router and wait two minutes If network problems still occur make sure that your ISP does not require you to use the MAC address of the computer that was used to initi
91. to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button Manage the Modem Router and Monitor the Traffic 256 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Traffic Meter Traffic Meter Gn Ge internet Traffic Meter _ Enable Traffic Meter Traffic volume control by No limit Monthly limit Mbytes Round up data volume for each connection by 0 Mbytes Connection time control Monthly limit Hours Traffic Counter Restart traffic counter at 0 100 fam Onthe ist day of each month Restart Counter Now Traffic Control Pop up a warning message 0 Mbytes Minutes before the monthly limit is reached When the monthly limit is reached Turn the Internet LED to flashing green amber Disconnect and disable the Internet connection 6 Select the Enable Traffic Meter check box By default no traffic limit is specified and the traffic volume is not controlled N In the Traffic Counter section set the traffic counter to begin at a specific time and date If you want the traffic counter to start immediately click the Restart Counter Now button 9 Click the Apply button ad Your settings are saved and the modem router restarts
92. window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt IPv6 Manage the Internet Settings Manually 92 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The IPv6 page displays 6 From the Internet Connection Type menu select DHCP Internet Connection Type DHCP X User Class if Required Domain Name Router s IPv6 Address On WAN Not Available LAN Setup Router s IPv6 Address On LAN Not Available IP Address Assignment Use DHCP Server Auto Config Use This Interface ID 0 0 0 10 IPv6 Filtering Secured Open The modem router automatically detects the information in the following fields e Router s IPv6 Address On WAN This field shows the IPv6 address that is acquired for the modem routers WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available e Router s IPv6 Address On LAN This field shows the IPv6 address that is acquired for the modem routers LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field di
93. you do not specify an ID here the modem router generates one automatically from its MAC address 11 Select the IPv6 filtering mode Secured In secured mode which is the default mode the modem router inspects both TCP and UDP packets Open In open mode the modem router inspects UDP packets only 12 Click the Apply button Your settings are saved Set Up an IPv6 PPPoE Connection An IPv6 PPPoE connection is based on a dynamic IPv6 address that a PPPoE service assigns to the modem router Note Follow the directions that your IPv6 ISP gave you To set up an IPv6 PPPoE Internet connection 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password Manage the Internet Settings Manually 94 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt IPv6 The IPv6 page displays 6 From the Internet Connection Type menu select PPPoE Status Refresh x Cancel Apply gt Internet Connection Type PPPoE v Login Password Service Name Connection Mode Always On Router s IPv6 Address On WAN Not Available LAN Setup Router s IPv6 Address On LAN Not Available IP Addr
94. your ISP did not provide you with a VCI setting leave the default setting 35 The VCI might be required not only for a VC based connection but also for an LLC based connection Note This setting does not apply to the IPTV interface Use VLANID Select the Use VLANID check box and enter the VLAN ID as indicated by your ISP AVLAN ID might be required if you subscribe to both Internet service and IPTV service If your ISP did not provide you with a VLAN ID leave the Use VLANID check box cleared which is the default setting Priority 0 7 If your ISP provided you with a VLAN ID and a priority value enter the priority value which is a number from 0 to 7 You can enter a priority value only in combination with a VLAN ID If your ISP did not provide you with a priority value leave the default setting 0 Bridge Mode This setting is an option that applies to the IPTV interface only Manage the Internet Settings Manually 54 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 fee For information about configuring bridge mode see Enable Bridge Mode for IPTV Devices on page 215 Account Name Enter the account name as indicated by your ISP This name might also be called the host name If your ISP did not provide you with an account name or host name leave the default setting Domain Name Enter the domain name as indicated by your ISP If your ISP did not provide you with a domain name leave this field blank
95. 0 WiFi VDSL ADSL Modem Router Model D7000 do not support WMM and applications that do not require QoS are assigned to the best effort category which receives a lower priority than voice and video WMM QoS is automatically enabled for the modem router In some circumstances you might want to disable WMM To manage WMM QoS As 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt QoS Setup The QoS Setup page displays Disable or enable WMM QoS by doing the following To disable WMM QoS for the 2 4 GHz radio clear the Enable WMM Wi Fi multimedia settings 2 4GHz b g n check box To enable WMM QoS for the 2 4 GHz radio select the Enable WMM Wi Fi multimedia settings 2 4GHz b g n check box By default WMM QoS is enabled for the 2 4 GHz radio To disable WMM QoS for the 5 GHz radio clear the Enable WMM Wi Fi multimedia settings 5GHz a n check box To enable WMM QoS for the 5 GHz radio select the Enable WMM Wi Fi multimedia settings 5GHz a n check box By default WMM QoS is enabled for the 5 GHz radio Click the Apply button Your settings are saved
96. 4GHz Wireless Network Name SSID NETGEAR23 Wireless Network Key Password jaggedtrumpet276 5GHz Wireless Network Name SSID NETGEAR23 5G Wireless Network Key Password jaggedtrumpet276 Prints Take me to the Internet 10 Only if you are using a DSL connection and the following window displays Specify a full scan to let the Setup Wizard find the PVC protocol Manage the Internet Settings Manually 47 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A window might display that asks you if you need the Setup Wizard to do a full scan to find the PVC protocol If this window does not display continue with the next step Catiin V i gt SCIUp vV izarc Do you need Setup Wizard to do full scan to find the PVC Protocol Yes This will take approximotely 1 to 6 minutes No want to configure the router myself Do the following a Select the Yes radio button b Click the Next button The Setup Wizard performs a full scan which might take up to six minutes Wizard This takes approximately 1 to 6 minutes sg LAD 11 Only if the following window displays Specify how to manage problems with the detection of the Internet connection A window might display that states that a problem occurred while the wizard was detecting the Internet connection If this window does not display continue with the next step Problem Detecting the Internet Connection This is most likely due to one of the follo
97. 5 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Detecting the Internet Connection This process can take a minute or two please wait ne When the modem router is connected to the Internet the Congratulations window displays and you successfully completed the setup process If the Congratulations window does not display other windows might display and you might need to provide more information in which case you must continue with the next step The windows that display depend on your type of ISP connection and configuration Congratulations You are successfully connected to the Internet This router is preset with the following unique wireless network name SSID and network key password 2 4GHz Wireless Network Name SSID NETGEAR23 Wireless Network Key Password jaggedtrumpet276 5GHz Wireless Network Name SSID NETGEAR23 5G Wireless Network Key Password jaggedtrumpet276 17 Only if the following window displays Specify how to manage problems with the detection of the Internet connection The window that might display states that a problem occurred while the wizard was detecting the Internet connection If this window does not display continue with the next step Install and Access the Modem Router and Its Network 36 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Problem Detecting the Internet Connection This is most likely due to one of the following reasons 1 The modem
98. AT protects computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from working Open NAT provides a much less secured firewall but allows almost all Internet applications to work Secured NAT is the default setting To change the default NAT filtering settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt WAN Setup The WAN Setup page displays Select a NAT Filtering radio button Manage the WAN and LAN Network Settings 218 7 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Secured Provides a secured firewall to protect the computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from functioning By default the Secured radio button is selected Open Provides a much less secured firewall but allows almost all Internet applications to function Click the Apply button Your settings are saved Manage the SIP Application Level Gateway The application level gateway ALG for the
99. Address The Media Access Control MAC address This address is the unique physical address that is assigned to the Internet port IP Address The IP address that the Internet port uses If this field does not display an address or displays 0 0 0 0 as the address the modem router is not connected to the Internet Connection The type of Internet connection which can be a PPPoE connection PPPoA connection fixed IP address connection or DHCP connection IP Subnet Mask The IP subnet mask that the Internet port uses Gateway IP Address The IP address of the gateway that the Internet port uses Domain Name Server The IP address of the Domain Name System DNS server that the Internet uses Wireless Settings 2 4GHz The settings of the WiFi port for the 2 4 GHz band of the main network For information about how to configure the settings of the main network see the following sections e Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 102 Control the WiFi Radios on page 123 Manage Advanced WiFi Features on page 129 Name SSID The WiFi network name for the 2 4 GHz band of the main network The channel that the 2 4 GHz band of the main network uses Manage the Modem Router and Monitor the Traffic 244 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 ea 2 Wireless AP Displays whether the 2 4 GHz band of the main network is enabled Broadcast Name Displays whether the 2 4 GHz band of the
100. Blocking Never D Per Schedule Always Type keyword or domain name here Add Keyword Block sites containing these keywords or domain names C Allow trusted IP address to visit blocked sites Trusted IP Address 192 168 0 fz Specify a keyword blocking option Per Schedule Use keyword blocking according to a schedule that you set For more information see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 154 Always Use keyword blocking continuously In the Type keyword or domain name here field enter a keyword or domain Here are some sample entries e Specify XXX to block http www badstuff com xxx html e Specify com if you want to allow only sites with domain suffixes such as edu or gov e Enter a period to block all Internet browsing access Click the Add Keyword button The keyword or domain is added to the Block sites containing these keywords or domain names field which is also referred to as the blocked list To add more keywords or domains repeat Step 7 and Step 8 Control Access to the Internet 144 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The keyword list supports up to 32 entries 10 Click the Apply button Your settings are saved Remove a Keyword or Domain from the Blocked List If you no longer need a keyword or domain on the blocked list you can remove the keyword or domain th To remove a keyword or dom
101. Connection on page 73 8 Select an IP Address Assignment radio button Manage the Internet Settings Manually 91 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPV 6 client function This is the default setting Auto Config The modem router automatically configures its IPv6 address based on the IPv6 protocol 9 Inthe IPv6 Address Prefix Length fields specify the static IPv6 address and prefix length of the modem routers LAN interface If you do not specify an address here the modem router generates one automatically from its MAC address 10 Select the IPv 6 filtering mode Secured In secured mode which is the default mode the modem router inspects both TCP and UDP packets Open In open mode the modem router inspects UDP packets only 11 Click the Apply button Your settings are saved Set Up an IPv6 DHCP Connection An IPv6 DHCP connection is based on a dynamic IPv6 address that a DHCPV6 server assigns to the modem router Note Follow the directions that your IPv6 ISP gave you To set up an IPv6 Internet connection with a DHCP server 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login
102. DNS service register for an account with a host name sometimes called a domain name You use the host name to access your network The modem router supports these accounts NETGEAR No IP and Dyn See Set Up and Manage Dynamic DNS on page 193 If your Internet service provider ISP assigned a static WAN IP address such as 50 196 x x or 10 x x x that never changes to your Internet account the VPN can use that IP address to connect to your home network Specify VPN Service in the Modem Router You must specify the VPN service settings in the modem router before you can use a VPN connection To specify the VPN service 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt VPN Service The VPN Service page displays 6 Select the Enable VPN Service check box Use VPN to Access Your Network 268 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 By default the VPN uses the UDP service type and uses port 12974 If you want to customize the service type and port NETGEAR recommends that you change these settings before you install the OpenVPN software To change the
103. DSL or Ethernet cable in the correct port on the modem and in the correct port on the modem router If you use a DSL cable it must be connected to the gray DSL port If you us an Ethernet cable it must be connected to the red Internet port Select the corrected a problem with the DSL Ethernet cable radio button Click the Next button e If you do not need to power cycle the modem or the DSL or Ethernet cable is already fully inserted in the correct ports do the following a b Select the None of the above radio button Click the Next button 12 Only if the following window displays Specify how to manage problems with the detection of the IP address for the Internet connection A window might display that states that a problem occurred while the wizard was detecting the Internet connection IP address Problem Detecting the Internet Connection IP Address Did your Internet Service Provider ISP assign to you a fixed static IP address This is a very rare special deployment Select an option and click Next to proceed Yes My ISP assigned a fixed static IP address to me No did not get a fixed static IP address from my ISP I don t know Take one of the following actions Manage the Internet Settings Manually 49 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If your ISP assigned you a fixed static IP address do the following a Select the Yes radio button b Click the Next button Enter
104. ETGEAR recommends that you do not change the default passphrase If you must change the passphrase in the Passphrase field enter a phrase of 8 to 63 characters To join the modem routers WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the modem routers 2 4 GHz WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps To use this type of security in the Passphrase field enter a phrase of 8 to 63 characters To join the modem routers WiFi network a user must enter this passphrase WPA WPA2 Enterprise This type of security requires that your WiFi network can access a RADIUS server For information about configuring WPA WPA2 Enterprise see Configure WPA WPA2 Enterprise WiFi Security on page 109 Wireless Network 5GHz 802 1 1a n ac Enable Video Network If you want to stream high definition video select this check box When this option is selected the modem router uses video reliability algorithms to reduce jitter and packet loss during video presentations If you do not stream videos leave this check box cleared Manage the WiFi Network Settings 106 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Be Ow OOOO O Name SSID The SSID is the WiFi network name If you did not change the SSID the default SSID displays The default SSID is also
105. ETGEAR47 5G USA 149 153 P 157 161 Up to 1300 Mbps ON ON Configured A Guest Network 2 4GHz A Guest Network 5 0GHz Name SSID Wireless AP Broadcast Name Allow guests to see each other and access my local network NETGEAR_Guest1 OFF ON OFF Name SSID Wireless AP Broadcast Name Allow guests to see each other and access my local network NETGEAR 5G_Guest1 OFF ON OFF Manage the Modem Router and Monitor the Traffic 242 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The information onscreen uses the following color coding e A green flag amp indicates that the cable connection or Internet connection is fine and no problems exist For a WiFi network the network is enabled and secured e Ared X Elindicates that configuration problems exist for the cable connection or Internet connection or the connection is down For a WiFi network the network is disabled or down e An amber exclamation mark Bi indicates that the cable port or Internet port is configured but cannot get an Internet connection for example because the cable is disconnected that a WiFi network is enabled but unprotected or that another situation that requires your attention occurred The following table describes the fields of the six panes on the ADVANCED Home page ae O OO O Router Information Hardware Version The modem router model Firmware Version The version of the modem router firmware
106. Ethernet cable radio button c Click the Next button e If you do not need to power cycle the modem or the Ethernet cable is already fully inserted in the correct ports do the following a Select the None of the above radio button b Click the Next button 18 Only if the following window displays Specify how to manage problems with the detection of the IP address for the Internet connection The window that might display states that a problem occurred while the wizard was detecting the Internet connection IP address Install and Access the Modem Router and Its Network 37 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Problem Detecting the Internet Connection IP Address Did your Internet Service Provider ISP assign to you a fixed static IP address This is a very rare special deployment Select an option and click Next to proceed Yes My ISP assigned a fixed static IP address to me No did not get a fixed static IP address from my ISP I don t know e If your ISP assigned you a fixed static IP address do the following a Select the Yes radio button b Click the Next button Enter the fixed IP settings assigned by your Internet Service Provider and click Next to proceed My IP Address Subnet Mask Default Gateway Preferred ONS Server Alternate ONS Server c Enter the address information that your ISP gave you for your fixed IP address configuration d Click the Next button
107. Fi settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Manage the Modem Router and Monitor the Traffic 240 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt ADVANCED Home Manage the Modem Router and Monitor the Traffic 241 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 v Router Information v internet Port Hardware Version Firmware Version GUI Language Version LAN Port MAC Address IP Address DHCP Server D7000 V1 0 0 14_1 0 1 V1 0 0 14 A4 2B 8C F8 CE 46 192 168 0 1 On v Wireless Settings 2 4GHz MAC Address Internet IP Address IPTV IP Address Internet Connection IPTV Connection IP Subnet Mask Domain Name Server A4 2B 8C F8 CE 47 100 168 100 147 0 0 0 0 PPPoE DHCP 100 168 100 1 100 168 100 1 Show Statistics Connection Status v Wireless Settings 5 0GHz Name SSID Region Channel Mode Wireless AP Broadcast Name Wi Fi Protected Setup NETGEAR47 USA Auto 4 Up to 600 Mbps ON ON Configured Name SSID Region Channel Mode Wireless AP Broadcast Name Wi Fi Protected Setup N
108. Home page displays 5 Select BASIC gt Internet Manage the WAN and LAN Network Settings 212 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet Setup Select Country USA Select Internet Service Provider AT amp T X Transfer Mode VDSL PTM DSL Mode VDSL2 Internet v Y Enable This Interface E Use VLANID 10 Priority 0 7 0 6 Configure a VLAN for the virtual Internet interface a Make sure that Internet is selected from the menu above the Enable This Interface check box and that the Enable This Interface check box is selected for the virtual Internet interface it is by default Select the Use VLANID check box Enter a VLAN ID that applies to the virtual Internet interface The VLAN ID can be in a range from 0 to 4094 The default VLAN ID is 10 To specify a priority for the VLAN in the Priority 0 7 field enter a value from 0 to 7 Click the Apply button Your settings are saved for the virtual Internet interface 7 From the menu above the Enable This Interface check box select IPTV Manage the WAN and LAN Network Settings 213 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet Setup TD Cc Select Country USA Select Internet Service Provider Other v Transfer Mode VDSL PTM v DSL Mode VDSL2 v IPTV V Enable This Interface C Use VLANID 0 Priority 0 7 Bridge Mode If select Bridge Mode the LAN4 port will be configured as IPTV port you can
109. IC Home page displays The firmware version is stated in the top right under the Logout button Read the new firmware release notes to determine whether you must reconfigure the modem router after updating Manually Upload New Firmware and Update the Modem Router Downloading firmware and updating the modem router are two separate tasks that are combined in the following procedure t To download new firmware manually and update your modem router 1 Visit downloadcenter netgear com locate the support page for your product and download the new firmware Read the new firmware release notes to determine whether you must reconfigure the modem router after updating Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administration gt Firmware Update Manage the Modem Router and Monitor the Traffic 234 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The Firmware Update page displays 8 Locate and select the firmware file on your computer a Click the Browse button b Navigate to the firmware file The file ends in img An example of a firmware file name is D7000 V1 0 0 14_1 01 img
110. INESSLAPTOP 192 168 0 2 60 66 66 DA 66 7C Wireless NETGEAR47 vView list of allowed devices not currently connected to the network E MACMADZ 60 28 4B 28 9A 28 Wireless gt View list of blocked devices not currently connected to the network A table displays the detected device name MAC address and connection type of the devices that are not connected but allowed to access the network To add a device to the allowed list do the following a Click the Add button The Add Allowed Device page displays b Enter the MAC address and device name for the device that you want to allow c On the Add Allowed Device page click the Apply button The device is added to the allowed list on the Access Control page To remove a device from allowed list do the following a Select the check box for the device b Click the Delete button The device is removed from the allowed list Click the Apply button Control Access to the Internet 140 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved Add Devices to or Remove Them from the Blocked List If you set up an access list that allows all new devices to access your network but you want to block some devices from accessing your network you must specify the devices that you want to block To add or remove devices that are blocked 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the networ
111. If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 299 Manually Set Up a VDSL Internet Connection You can view or change the modem routers VDSL Internet connection settings manually The following sections describe the options that are available to you to manually set up the VDSL Internet connection e Specify a VDSL Connection Without a Login Requirement on page 63 e Specify a VDSL Connection with a Login Requirement and PPPoE Service on page 68 Note Some ISPs require that you register on their website before you can obtain Internet service Follow the directions that your ISP gave you Specify a VDSL Connection Without a Login Requirement If you want to manually configure the VDSL connection settings use the information that your ISP gave you to connect to your Internet service If you cannot find this information contact your ISP Entering incorrect information might prevent the modem router from connecting to the Internet The modem router provides a virtual Internet interface and a virtual IPTV interface In most situations you only need to configure the Internet interface If you use one or more IPTV devices you might also need to configure the IPTV interface Follow the directions that your ISP gave you Note If you must configure the IPTV interface first use the following procedure to configure the Internet interface Then repeat the procedure to configure the IPTV interfa
112. If you upgrade the firmware on the modem router the version changes GUI Language Version The version of the modem router firmware If you upgrade the firmware on modem router the version changes LAN Port The settings of the LAN port For information about how to configure the LAN settings see Manage the Modem Router s LAN IP Address Settings on page 219 and Disable the Built In DHCP Server on page 227 MAC Address The Media Access Control MAC address This address is the unique physical address that is assigned to the Ethernet LAN port IP Address The IP address that the Ethernet LAN port uses The default IP address is 192 168 0 1 DHCP Displays whether the DHCP server of the modem router is enabled for devices that are attached to the LAN Internet Port The settings of Internet port The Internet connection can run through the ADSL port with DSL service or through the WAN Ethernet port with cable or fiber service For information about how to configure the Internet settings see one of the following sections Manage the Modem Router and Monitor the Traffic 243 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 ee Set Up Your Modem Router for DSL Service on page 24 Set Up the Modem Router for Cable or Fiber Service on page 32 Manually Set Up an ADSL Internet Connection on page 51 Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 MAC
113. L ADSL Modem Router Model D7000 If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 299 Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE Service If you want to manually configure the ADSL connection settings use the information that your ISP gave you to log in and connect to your Internet service If you cannot find this information contact your ISP Entering incorrect information might prevent the modem router from connecting to the Internet The modem router provides a virtual Internet interface and a virtual IPTV interface In most situations you only need to configure the Internet interface If you use one or more IPTV devices you might also need to configure the IPTV interface Follow the directions that your ISP gave you Note If you must configure the IPTV interface first use the following procedure to configure the Internet interface Then repeat the procedure to configure the IPTV interface To view or specify the settings for an ADSL Internet connection that requires a login and uses a PPPoE or PPPoA service 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button Th
114. Manage Implicit Beamforming The modem router supports beamforming to enhance the WiFi range and performance for your WiFi devices With beamforming when you connect to the WiFi network the modem router actively tracks your device and directs WiFi to your device rather than just blasting it out in all directions Optimize Performance 170 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The modem router uses explicit and implicit beamforming to improve WiFi performance Explicit beamforming requires the devices to support beamforming Typically 802 1 1ac devices support beamforming Implicit beamforming means that the modem router supports beamforming even with devices that do not support beamforming The modem router supports implicit beamforming for both 2 4 GHz and 5 GHz devices which means that the modem router can provide beamforming benefits of better range and performance for all WiFi devices even older 802 11a b g n devices and not just the latest WiFi devices Both explicit and implicit beamforming are enabled by default Explicit beamformaing is always enabled you cannot disable it but you can disable implicit beamforming To manage implicit beamforming 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default passwo
115. Modem Router and Its Network 30 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A window might display that states that a problem occurred while the wizard was detecting the Internet connection IP address Problem Detecting the Internet Connection IP Address Did your Internet Service Provider ISP assign to you a fixed static IP address This is a very rare special deployment Select an option and click Next to proceed Yes My ISP assigned a fixed static IP address to me No did not get a fixed static IP address from my ISP I don t know If your ISP assigned you a fixed static IP address do the following a Select the Yes radio button b Click the Next button Enter the fixed IP settings assigned by your Internet Service Provider and click Next to proceed My IP Address Subnet Mask Default Gateway Preferred ONS Server Alternate ONS Server c Enter the address information that your ISP gave you for your fixed IP address configuration d Click the Next button If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address do the following a Select either the No or the don t know radio button b Click the Next button Install and Access the Modem Router and Its Network 31 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Problem Detecting the Internet Connection MAC Address If you previously connected to your Internet servic
116. Monitor the Traffic 236 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The name of the backup file from which you can restore the configuration is NETGEAR_D7000 cfg Follow the directions of your browser to locate and select the file Click the Restore button The configuration is uploaded to the modem router When the restoration is complete the modem router reboots This process takes about two minutes Warning To avoid the risk of corrupting the firmware do not interrupt the restoration For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid white Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the modem router user name admin Then you can recover the password if it is forgotten This recovery process is supported in Internet Explorer Firefox and Chrome browsers but not in the Safari browser For information about setting up password recovery see Set Up Password Recovery on page 42 The following procedure works only if you did set up password recovery To recover your password 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network In the address field of your browser type www routerlogin net A login window opens Click the Cancel button If password recovery is enable
117. N Setup The LAN Setup page displays In the Address Reservation section select the radio button next to the reserved address Click the Edit button The Edit page displays Change the settings Click the Apply button Your settings are saved Remove a Reserved IP Address Entry You can remove a reserved IP address entry To remove a reserved IP address entry 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt LAN Setup The LAN Setup page displays In the Address Reservation section select the radio button next to the reserved address Click the Delete button Manage the WAN and LAN Network Settings 224 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The address entry is removed Change the Modem Routers Device Name The modem routers device name is D6100 This device name displays in a file manager when you browse your network To change the modem routers device name 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name
118. NETGEAR Nighthawk AC1900 WiFi VDSL ADSL Modem Router User Manual Model D7000 July 2015 202 11536 01 350 E Plumeria Drive San Jose CA 95134 USA Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Support Thank you for purchasing this NETGEAR product After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR webiste For product updates additional documentation and support visit hito support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Compliance For regulatory compliance information visit htto www netgear com about regulatory See the regulatory compliance document before connecting the power supply Contents Chapter 1 Hardware Overview of the Modem Router Unpack Your Modem AOutet sc ccisi csckisesispecescccatancadescecsndeacicensss seneaneethesorsesccsszoneds 11 Attach the ANteninaS 0 cccccccccccccccccccesceeeseeeueeeseeeueceseueueeeeueauaeeeeuauaeeeenenaeeeasanes 11 Top Pa
119. Note Follow the directions that your IPv6 ISP gave you To set up an IPv6 pass through Internet connection 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt IPv6 Manage the Internet Settings Manually 89 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The IPv6 page displays From the Internet Connection Type menu select Pass Through The page adjusts but no additional fields display Click the Apply button Your settings are saved Set Up an IPv6 Fixed Connection A fixed IPv6 connection is based on a static or fixed IPv6 address that your IPv6 ISP gave you Note Follow the directions that your IPv6 ISP gave you To set up a fixed IPv6 Internet connection 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Set
120. O O Multiplexing Method These settings are disabled because they do not apply to a VDSL connection Manage the Internet Settings Manually 65 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Be O ee Use VLANID Select the Use VLANID check box and enter the VLAN ID as indicated by your ISP A VLAN ID might be required if you subscribe to both Internet service and IPTV service In some unusual situations a VLAN ID is required for VDSL Internet service If your ISP did not provide you with a VLAN ID leave the Use VLANID check box cleared which is the default setting Priority 0 7 If your ISP provided you with a VLAN ID and a priority value enter the priority value which is a number from 0 to 7 You can enter a priority value only in combination with a VLAN ID If your ISP did not provide you with a priority value leave the default setting 0 Bridge Mode This setting is an option that applies to the IPTV interface only For information about configuring bridge mode see Enable Bridge Mode for IPTV Devices on page 215 Account Name Enter the account name as indicated by your ISP This name might also be called the host name If your ISP did not provide you with an account name or host name leave the default setting Domain Name Enter the domain name as indicated by your ISP If your ISP did not provide you with a domain name leave this field blank Internet IP Address or IPTV IP Address dependin
121. SL ADSL Modem Router Model D7000 OpenVPN 2 3 2 1003 Setup ele Choose Components A PEN Choose which features of OpenVPN 2 3 2 1003 you want to install Select the components to install upgrade Stop any OpenVPN processes or the OpenVPN service if itis running All DLLs are installed locally Select components to install OpenVPN GUI X OpenVPN File Associations oD OpenSSL Utities Space required 3 9MB Cor 7 Leave the check boxes selected as shown in the previous figure and click the Next button 8 To specify the destination folder click the Browse button select a destination folder and click the Next button Windows Security Would you like to install this device software Name TAP Windows Provider V9 Network adapters x Publisher OpenVPN Technologies Inc Always trust software from OpenVPN __ Install Don t Install Technologies Inc You should only install driver software from publishers you trust How can I decide which device software is safe to install 9 Click the Install button The window displays the progress of the installation and then displays the final installation window OpenVPN 2 3 2 1003 Setup lez Completing the OpenVPN 2 3 2 1003 Setup Wizard OpenVPN 2 3 2 1003 has been installed on your computer Click Finish to dose this wizard 7 Show Readme 10 Click the Finish button 11 Unzip the configuration
122. Session Initiation Protocol SIP is enabled by default for enhanced address and port translation However some types of VolP and video traffic might not work well when the SIP ALG is enabled For this reason the modem router provides the option to disable the SIP ALG To change the default SIP ALG setting 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt WAN Setup The WAN Setup page displays To disable the SIP ALG select the Disable SIP ALG check box The SIP ALG is enabled by default Click the Apply button Your settings are saved Manage the Modem Routers LAN IP Address Settings The modem router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The modem routers default LAN IP configuration is as follows Manage the WAN and LAN Network Settings 219 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e LAN IP address 192 168 0 1 this is the same as www routerlogin net and www routerlogin com e Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and
123. Storage Devices Through the Internet 200 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To download a file from a storage device connected to the modem router launch a web browser To upload a file to a storage device connected to the modem router launch an FTP client such as Filezilla 2 Type ftp and the Internet port IP address in the address field of the browser For example if your IP address is 10 1 65 4 type ftp 10 1 65 4 If you are using Dynamic DNS type the DNS name For example type ftp MyName mynetgear com 3 When prompted log in To log in as admin in the user name field enter admin and in the password field enter the same password that you use to log in to the modem router To log in as guest in the user name field enter guest The guest user name does not need a password The files and folders that your account can access on the USB device display For example you might see share partition1 directory1 4 Navigate to a location on the USB device 5 Download or upload the file Manage Dynamic DNS and Access Storage Devices Through the Internet 201 Share a USB Printer 9 The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your modem router You can share this USB printer among the Windows and Mac computers on your network The chapter includes the following sections Install the Printer Driver and Cable the Printer on page 203 D
124. T is enabled This is the default setting Leave this setting if no reason to disable NAT exists e Disable NAT is disabled Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is registered by the ISP Use This MAC Address Enter the MAC address that you want to use By default the field displays the MAC address of the Internet port DHCP Options Vendor Class Identifier String Enter the vendor class identifier VCI string as indicated by your option 60 ISP If your ISP did not provide you with a VCI string leave this field blank Client Identifier String option Enter the client identifier client ID string as indicated by your ISP 61 If your ISP did not provide you with a client ID string leave this field blank 14 Click the Apply button Your settings are saved 15 Click the Test button to test your Internet connection Manage the Internet Settings Manually 56 Nighthawk AC1900 WiFi VDS
125. TATUS No USB drive Status NOT ENABLED HELP amp SUPPORT Documentation Online Support Router FAQ GPL Pilo 8 od Enter Search Item The BASIC Home page displays a dashboard that lets you see the status of your Internet connection and network at a glance You can click any of the sections of the dashboard to view more detailed information The left column displays the menus and at the top is an ADVANCED tab that you can use to access more menus and pages Change the Language By default the language is set as Auto You can change the language Install and Access the Modem Router and Its Network 40 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To change the language il 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays In the upper right corner select a language from the menu When prompted click the OK button to confirm this change The page refreshes with the language that you selected Change the admin Password NETGEAR recommends that you change the default password that you use to log in to the modem router to a more secure password This is the password that you use to log in to the m
126. The modem router assigns IP DNS server and default gateway addresses to all devices connected to the LAN The assigned default gateway address is the LAN address of the modem router You can use another device on your network as the DHCP server or specify the network settings of all your computers Note If you disable the DHCP server and no other DHCP server is available on your network you must set your computer IP addresses manually so that they can access the modem router To disable the built in DHCP server 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt LAN Setup Manage the WAN and LAN Network Settings 227 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The LAN Setup page displays 6 Clear the Use Router as DHCP Server check box 7 Click the Apply button Your settings are saved Set Up and Manage Custom Static Routes Static routes provide detailed routing information to your modem router Typically you do not need to add static routes You must configure static routes only for unusual cases such as when you use multiple routers or multiple IP
127. UPnP Portmap Table displays the IP address of each UPnP device that is accessing the modem router and which ports internal and external that device opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address 10 To refresh the information in the UPnP Portmap table click the Refresh button Optimize Performance 172 Share a Storage Device 7 This chapter describes how to access and manage a storage device attached to your modem router ReadySHARE lets you access and share a USB storage device connected to the modem router If your storage device uses special drivers it is not compatible Note You can use the USB port on the modem router only to connect a USB storage device such as a flash drive or hard drive or a printer Do not connect a computer USB modem CD drive or DVD drive to the modem router USB port The chapter includes the following sections e USB Device Requirements on page 173 e Connect a USB Device to the Modem Router on page 174 e Access a Storage Device Connected to the Modem Router on page 175 e Back Up Windows Computers with ReadySHARE Vault on page 176 e Back Up Mac Computers with Time Machine on page 177 e Manage Access to a Storage Device on page 179 e Enable FTP Access Within Your Network on page 182 e View Network Folders on a Device on page 183 e Add a Network Folder on a Storage Device on page 184 e Change a Network Folder Includ
128. UT secs ccecccesessscncecensssecceldcansdnegiascansessabeedeehedendseusi secdendectamcieates 209 Chapter 10 Manage the WAN and LAN Network Settings Change the Physical WAN Connection Preference c cccccseceeeeeeeteeeeeeeees 210 Enable and Configure a VLAN viccascccescisestccssstiesinusnlcicnnnedeotexeaniyetbinieadreeeasateatexees 212 Enable Bridge Mode for IPTV DeViCES ccceeeccceeeeesneeeeeeneeeeeeeeeeeeeeeeaeeeeeees 215 Manage the WAN Security SettingS cecceeeeeeeeeeeeeeeeeeeesenaeeeeeseeeeeeneeneeees 216 Set Up a Default DMZ Server ececcceeesscceeeeeseaeeeeeeeneeeeeeeaaaeeeeesaeeeeeneaas 217 Manage NAT FiterinGsiieicicscsctttivcasseneiacvenonadshecanngeaeetenumnteeaeanacannsieans 218 Manage the SIP Application Level Gateway c ccccceseeeeeeeeeteeeeeeeneeeeteeneeees 219 Manage the Modem Router s LAN IP Address SettingS ceeceseeeeenees 219 Manage the Router Information Protocol SettingS cceeeseeeeeeeeeeeeeeeeees 221 Manage Reserved LAN IP AddreSSes cccceeeeeeeeeeeenneeeeesecaeeeeeeeneeeeneeneeees 222 Reserve a LAN IP Adare x sercet scl ccatetieid inte bday ante sanedtaaitasicbeteiatcceaenisces 222 Change a Reserved IP ACCreSS cccccsccceeeeeeeeeeeeeeeeeeeesnaeeeensnaeeeeeeneeeees 223 Remove a Reserved IP Address Entry ccccccccesseseeeeeeeeeeeeeeeseneeeeeeees 224 Change the Modem Router s Device Name ccceccceeeeeee
129. V From the Transfer Mode menu select ADSL ATM 10 From the DSL Mode menu select the ADSL mode that your ISP provided you Auto The modem router detects the DSL mode automatically This is the default setting ADSL Legacy version of ADSL ADSL2 Legacy version of ADSL2 ADSL2 ADSL2 provides the fastest downstream rates and can interoperate with ADSL2 and ADSL 11 Specify that your ISP does not require you to log in If you are configuring the Internet interface scroll down to the Does your Internet connection require a login section and select the No radio button If you are configuring the IPTV interface scroll down to the Does your IPTV connection require a login section and select the No radio button 12 Make sure that the Enable This Interface check box is selected Manage the Internet Settings Manually 52 13 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 As an example the following figure shows the settings that display when you configure an ADSL connection for the Internet interface Internet Setup D c Select Country USA Select Internet Service Provider AT amp T Transfer Mode ADSL ATM DSL Mode Auto X Intemet v Enable This Interface Multiplexing Method LLC BASED vPI e vel 35 Use VLANID 10 Priority 0 7 0 Does your Internet connection require a login Yes No Account Name 07000 Domain Name Internet IP Address Get Dynamically from ISP Us
130. a diagnostic tool or if a specific reason exists Manage the WAN and LAN Network Settings 216 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To change the default WAN security settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt WAN Setup The WAN Setup page displays 6 To enable a port scan and disable DoS protection select the Disable Port Scan and DoS Protection check box 7 To enable the modem router to respond to a ping select the Respond to Ping on Internet Port check box 8 Click the Apply button Your settings are saved Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation NAT The modem router is programmed to recognize some of these applications and to work correctly with them but other applications might not function well In some cases one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server Warning DNZ servers pose a s
131. ac 802 11na and 802 11a devices to join the network and allows 802 1 1ac devices to function at up to 1300 Mbps This mode is the default mode Enable SSID Broadcast By default the modem router broadcasts its SSID so that WiFi stations can detect the WiFi name SSID in their scanned network lists To turn off the SSID broadcast clear the Enable SSID Broadcast check box Turning off the SSID broadcast provides additional WiFi security but users must know the SSID to be able to join the WiFi network of the modem router Security Options This information applies to the 5 GHz WiFi network Note NETGEAR recommends that you do notchange your preset security settings WPA2 PSK AES If you must change the WiFi security select one of the following WiFi security options for the modem routers WiFi network None An open WiFi network that does not provide any security Any WiFi device can join the network NETGEAR recommends that you do not use an open WiFi network WPA2 PSK AES This option is the default setting This type of security enables WiFi devices that support WPA2 to join the modem routers 5 GHz WiFi network If you did not change the passphrase the default passphrase displays The default passphrase is printed on the product label see Bottom Panel Product Label on page 17 WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices s
132. ain from the blocked list 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Security gt Block Sites The Block Sites page displays In the Block sites containing these keywords or domain names field select the keyword or domain Click the Delete Keyword button The keyword or domain is removed from the blocked list Click the Apply button Your settings are saved Remove All Keywords and Domains from the Blocked List You can simultaneously remove all keywords and domains from the blocked list To remove all keywords and domains from the blocked list 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router Control Access to the Internet 145 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Security gt Block Sites The Block Sites
133. ally register the ISP account If your ISP does require that you do this you must change the modem router MAC address that the modem router uses For more information see one of the following sections e Manually Set Up an ADSL Internet Connection on page 51 e Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 Make sure that the Ethernet cables are securely plugged in Make sure that your computer or device does not use a static IP address but is configured to receive an IP address automatically with DHCP For most devices DHCP is the default setting Make sure that the WiFi settings in your WiFi device and modem router match exactly For a device that is connected over WiFi the WiFi network name SSID and WiFi security settings of the modem router and WiFi computer must match exactly The default SSID and password are on the product label see Bottom Panel Product Label on page 17 Make sure that your WiFi device supports the security that you are using for your WiFi network WEP WPA or WPA2 For information about WiFi security settings see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 102 Make sure that the modem router is not too far from your WiFi device or too close Move your WiFi device near the modem router but at least 6 feet 1 8 meters away and see if the signal strength improves Make sure that the WiFi signa
134. ame Service Type TCP UDP Starting Port External port range Specify port numbers and or port ranges split by commas example 30 50 60 65500 65510 Vi Use the same port range for Internal port Internal port range Specify port numbers and or port ranges split by commas example 30 50 60 65500 65510 Server IP Address 192 168 0 Or select from currently attached devices 192 168 0 2 BUSINESSLAPTOP 9 Specify a new port forwarding rule with a custom service or application as described in the following table Feta ____ Pesertion S O Enter the name of the custom service or application Service Type Select the protocol TCP or UDP that is associated with the service or application If you are unsure select TCP UDP External Port Range Enter one or more port numbers one or more ranges of port numbers or a combination of both Divide ports and port ranges by commas Internal Port Range Specify the internal ports by one of these methods Manage Port Forwarding and Port Triggering 279 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e Leave the Use the same port range for Internal port check box selected In the Internal Port Range field enter one or more port number one or more ranges of port numbers or a combination of both Divide ports and port ranges by commas Service IP address Either enter an IP address in the Service IP address field or select the radio button for an attached device tha
135. amic DNS account with NETGEAR No IP or Dyn you can set up the modem router to use your account To set up Dynamic DNS if you already created an account 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Settings gt Dynamic DNS Manage Dynamic DNS and Access Storage Devices Through the Internet 196 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 w no Use a Dynamic DNS Service Dynamic DN Service Provider NETGEAR Do you have a NETGEAR DDNS or a No IP DDNS account Yes No Please enter the following information for registration Host Name mynetgear com Email Password 6 32 characters eeccccce Register By submitting this form agree to the terms of service and that will only create one free account D Select the Use a Dynamic DNS Service check box From the Service Provider menu select your provider 8 Select the Yes radio button N The page adjusts Inthe Host Name field enter the host name sometimes called the domain name for your account 10 Depending on the type of account specify your user name or email address For a No IP or D
136. and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is required in most situations Select the NAT setting Enable NAT is enabled This is the default setting Leave this setting if no reason to disable NAT exists e Disable NAT is disabled Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is registered by the ISP Manage the Internet Settings Manually 62 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Be eae OOOO O Use This MAC Address Enter the MAC address that you want to use By default the field displays the MAC address of the Internet port 14 Click the Apply button Your settings are saved 15 Click the Test button to test your Internet connection
137. and other devices to a home network while maintaining security To use WPS Push N Connect make sure that all WiFi devices to be connected to the network are Wi Fi certified and support WPS During the connection process the client gets the security settings from the modem router so that every device in the network supports the same security settings To use WPS to connect a device to the WiFi network of the modem router 1 Make sure that the modem router is receiving power its Power LED is lit 2 Check the WPS instructions for your computer or WiFi device 3 Press the WPS button on the top panel of the modem router for three seconds 4 Within two minutes press the WPS button on your WiFi device or follow the WPS instructions that came with the device The WPS process automatically sets up the device with the network password and connects the device to the WiFi network of the modem router For more information see Use WPS to Add a Device to the WiFi Network on page 114 Types of Logins Separate types of logins serve different purposes This section describes the differences so that you know which login to use when Types of logins Install and Access the Modem Router and Its Network 22 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e ISP login The login that your Internet service provider ISP gave you logs you in to your Internet service Your ISP gave you this login information in a letter or some
138. and password for the modem router Manage the Modem Router and Monitor the Traffic 255 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Administration gt Logs The Logs page displays 6 Scroll down to the Syslog section By default the Disable button is selected and no log messages are forwarded 7 Select how log messages are forwarded Broadcast on LAN The modem router broadcasts log messages on your LAN but does not send log messages to a syslog server Send to this Syslog server IP address The modem router sends log messages to an internal or external syslog server for which you must enter the IP address 8 Click the Apply button Your settings are saved Monitor and Meter Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the modem router Internet port With the traffic meter utility you can set limits for traffic volume set a monthly limit and get a live update of traffic usage Start the Traffic Meter Without Traffic Volume Restrictions You can monitor the traffic volume without setting a limit To start or restart the traffic meter without configuring traffic volume restrictions 1 Launch an Internet browser from a computer or WiFi device that is connected
139. and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt LAN Setup The LAN Setup page displays In the Device Name field enter a new name Click the Apply button Your settings are saved Manage the DHCP Server Address Pool By default the modem router acts as a Dynamic Host Configuration Protocol DHCP server The modem router assigns IP DNS server and default gateway addresses to all computers that are connected to its LAN and WiFi network The assigned default gateway address is the LAN address of the modem router These addresses must be part of the same IP address subnet as the modem routers LAN IP address The default DHCP address pool is 192 168 0 2 192 168 0 254 The modem router delivers the following parameters to any LAN device that requests DHCP Manage the WAN and LAN Network Settings 225 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e An IP address from the range that you define Subnet mask e Gateway IP address the modem routers LAN IP address e DNS server IP address the modem routers LAN IP address To specify the pool of IP addresses that the modem router assigns 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window o
140. anties about this product s compatibility with any future standards 802 11ac 1300 Mbps is approximately 3x faster than 802 11n 450 Mbps 2 The 2 4 GHz performance mode requires 256 QAM support on the WiFi client 3 Up to 1300 Mbps wireless speeds can be achieved when you are connecting to other 802 11ac 1300 Mbps devices 10 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Unpack Your Modem Router Your package contains the following items 4 Figure 1 Package contents for the modem router Table 1 Legend Antennas 3 Power supply varies by region DSL microfilter varies by region Ethernet cable Phone cable Your package might contain more items The filter or phone cable provided depends on the region In some regions a CD is included in the package Attach the Antennas The router comes with three antennas To attach the antennas 1 Align the antennas with the antenna posts on the back panel of the modem router Hardware Overview of the Modem Router 11 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Ma 2 Attach the antennas on the threaded antenna posts 3 Position the antennas for the best WiFi performance NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45 degree angles as shown Top Panel with LEDs The status LEDs and buttons are located on the top panel of the modem router Figure 2 LEDs and but
141. are suitable for most applications The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or modem router You might want to change these settings if you need a specific IP subnet that one or more devices on the network use or if competing subnets use the same IP scheme To change the LAN IP address settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt LAN Setup Manage the WAN and LAN Network Settings 220 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 seamen x Cancel pply gt Device Name D7000 LAN TCP IP Setup IP Address 192 168 0 od IP Subnet Mask 255 255 255 90 RIP Direction Both 4 RIP Version Disable v V Use Router as DHCP Server Single Start IP Address 192 168 0 ei2 Finish IP Address 192 168 0 254 Address Reservation E IP Address Device Name MAC Address 6 Inthe IP Address field enter the LAN IP address for the modem router 7 Inthe IP Subnet Mask enter the LAN subnet mask for the modem router 8 Click the Apply button Your
142. bought a new network device and ask them to use the modem routers MAC address e Configure your modem router to clone your computer s MAC address For more information see one of the following sections Diagnostics and Troubleshooting 301 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e Manually Set Up an ADSL Internet Connection on page 51 e Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 Verify the PPPoE or PPPoA Connection If you use a PPPoE or PPPoA connection to your ISP make sure that the connection works To verify that your PPPoE or PPPoA connection is working 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home page displays In the Internet Port pane check to see that the IP Address field shows a valid IP address and that the Connection field shows PPPoE or PPPOA In the Internet Port pane click the Connection Status button The Connection Status page displays Check the following The Connection Status field shows Connected The Connection Time field does
143. button The modem router attempts to reconnect If you cannot connect after several minutes you might be using an incorrect service name user name or password Or your ISP might not be able to provide an Internet connection For more information see one of the following sections Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE Service on page 57 Specify a VDSL Connection with a Login Requirement and PPPoE Service on page 68 Specify a Cable or Fiber Connection with a Login Requirement and PPPoE Service on page 79 Note Unless you connect manually the modem router does not authenticate using PPPoE or PPPoA until data is transmitted to the network Diagnostics and Troubleshooting 303 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Troubleshoot Internet Browsing If your modem router can obtain an IP address but your computer is unable to load any web pages from the Internet it might be for one of the following reasons The traffic meter is enabled and the limit was reached By configuring the traffic meter not to block Internet access when the traffic limit is reached you can resume Internet access see Unblock the Traffic Meter After the Traffic Limit Is Reached on page 263 If your ISP sets a usage limit they might charge you for the overage Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses
144. c 246 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 a peseripton O Wireless AP Displays whether the 2 4 GHz band of the main network is enabled Broadcast Name Displays whether the 5 GHz band of the guest network broadcasts its SSID Allow guest to access My Local Displays whether users of the 5 GHz band of the guest network Network are allowed to access the main network View the Traffic Statistics You can view the traffic statistics for the ports of the modem router To view the traffic statistics for the ports of the modem router 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt ADVANCED Home The ADVANCED Home page displays In the Internet Port pane click the Show Statistics button The Show Statistics pop up window opens The following table describes the fields and columns of the Show Statistics pop up window System Up Time The time elapsed since the modem router was last restarted Manage the Modem Router and Monitor the Traffic 247 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The statistics for the WAN Internet over Ethernet port
145. ce To view or specify the settings for a VDSL Internet connection that does not require a login 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Manage the Internet Settings Manually 63 10 11 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select Internet The Internet Setup page displays From the Select Country menu select the country in which you use the modem router The Select Country menu is not available in all countries and might be masked out From the Select Internet Service Provider menu select the Internet service provider ISP that you are using If your ISP is not in the menu select Other Select the virtual interface Internet interface From the menu above the Enable This Interface check box leave the default menu selection at Internet e IPTV interface From the menu above the Enable This Interface check box select IPTV From the Transfer Mode menu select VDSL PTM When you select VDSL PTM from the Transfer Mode menu the only option in the DSL Mode menu is VDSL2 Specify that your ISP does not require you to log in If you are configuring the Internet interface
146. ce name If your ISP did not provide a service name leave this field blank Note The default setting of the Connection Mode menu is Always On to provide a steady IPv6 connection The modem router never terminates the connection If the connection is terminated for example when the modem is turned off the modem router attempts to reestablish the connection immediately after the PPPoE connection becomes available again Select an IP Address Assignment radio button Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPV 6 client function This is the default setting Auto Config The modem router automatically configures its IPv6 address based on the IPv6 protocol To specify the interface ID for the IPv6 address of the modem routers LAN interface select the Use This Interface ID check box and enter the interface ID If you do not specify an ID here the modem router generates one automatically from its MAC address Select the IPv 6 filtering mode Secured In secured mode which is the default mode the modem router inspects both TCP and UDP packets Open In open mode the modem router inspects UDP packets only Click the Apply button Your settings are saved Set Up an IPv6 Connection Through Auto Config If your Internet connection does not use PPPoE
147. ce problems connecting to your ISP or other Internet service and the technical support of either the ISP or NETGEAR recommends changing the MTU setting These web based applications might require an MTU change e A secure website that does not open or displays only part of a web page e Yahoo email e MSN portal e America Online s DSL service e You use VPN and experience severe performance problems e You used a program to optimize MTU for performance reasons and now you are experiencing connectivity or performance problems If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away The following table describes common MTU sizes and applications Table 9 Common MTU sizes 1500 The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers adapters and switches 1492 Used in PPPoE environments Manage the Internet Settings Manually 99 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Application Used in PPTP environments or with VPN mo Maximum size for AOL DSL Change the MTU Size Warning An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites secure login pages or FTP or POP
148. chine cccseeeeeeeeeeeeeeteeeeeeneeeeees 177 Set Up a USB Hard Drive on a Ma ic coisa ction okeeneeteciend 177 Prepare to Back Up a Large Amount of Data ssnseeseeeeesnneeesrrrrsrrrr renren 178 Use Time Machine to Back Up onto a Storage DeVICE ceeeeeteeeeeeeeeees 178 Manage Access to a Storage DeVICEC ecceccceeeeeeeeeeeeeeeeeeesaaeeeeeeneeeeneeseeees 179 Enable FTP Access Within Your Ne twork 0 cccccccccssseeseceeeeeeeesessnneeeeeeeeseees 182 View Network Folders on a D VICC ccccccccessssseceeeeeeeesseseesneeeeeeeseessneneeeeeess 183 Add a Network Folder on a Storage DeVICE cccceeeeeeeeeeeeenteeeeeenneeeeeeeees 184 Change a Network Folder Including Read and Write Access on a USB Drive 186 Approve USB DG WIC taketh ee ie icant ee 188 Safely Remove a USB DeviCe ccccccececcceeeesccceeeeeceaeeeeeeeneeeeeeeaaaeeeeesaaaeeeesaas 189 Use the Modem Router as a Media Servet ceeeceeeeeeeeeeeeeeeeeeeneeeeeeeneeeeeess 190 Enable the Media SQIVGM siviciascicactiisainscavia dirtertiariod inde AR 190 Rescan the Media Files for Content ccccessseeeeeeseeeeeeeeeeeeeeesaeeeeeneaas 192 Chapter 8 Manage Dynamic DNS and Access Storage Devices Through the Internet Set Up and Manage Dynamic DNS ccc ccececeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeenaaeeeeneaas 193 Your Personal FTP SQ Ver vases seecenxe cease tec sticadicnesesendnnenstavevietacaasverenmsenc
149. cifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection The default is 5 minutes To disable the idle time out enter 0 When you disable the idle time out the connection is not terminated automatically Internet IP Address or IPTV IP Address depending on your selection in Step 8 Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned you for static IP address service The gateway is the ISP router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their domain names Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also NAT Network Address Translation Manage the Internet Settings Manually 83 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Ba ee NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because
150. clear this radio button Click the Apply button Share a Storage Device 191 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved Rescan the Media Files for Content When new media files are added the modem router scans for content automatically You can also rescan the media files for content To rescan the media files for content 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select Advanced gt ReadySHARE gt Media Server The Media Server Settings page displays Click the Rescan media files button The modem router rescans for content Share a Storage Device 192 Manage Dynamic DNS and Access Storage 8 Devices Through the Internet With Dynamic DNS you can use the Internet and a personal domain name to access a USB storage device that is attached to a USB port on the modem router when you are not home If you know the IP address of the modem router and the IP address did not change you can also access the USB storage device by using the IP address This chapter includes the following sections e Set Up and Manage Dynamic DNS on page 193 e Access St
151. configure the VDSL connection settings use the information that your ISP gave you to log in and connect to your Internet service If you cannot find this information contact your ISP Entering incorrect information might prevent the modem router from connecting to the Internet The modem router provides a virtual Internet interface and a virtual IPTV interface In most situations you only need to configure the Internet interface If you use one or more IPTV devices you might also need to configure the IPTV interface Follow the directions that your ISP gave you Note If you must configure the IPTV interface first use the following procedure to configure the Internet interface Then repeat the procedure to configure the IPTV interface To view or specify the settings for a VDSL Internet connection that requires a login and uses a PPPoE service 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button Manage the Internet Settings Manually 68 10 11 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays Select Internet The Internet Setup page displays From the Select Country menu select the country in which y
152. connection through the following connection types Manage the Internet Settings Manually 84 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Auto Detect For more information see Set Up an IPv6 Connection Through Auto Detect on page 85 e 6to4 tunnel For more information see Set Up an IPv6 6to4 Tunnel Connection on page 87 e Pass through For more information see Set Up an IPv6 Pass Through Connection on page 89 Fixed For more information see Set Up an IPv6 Fixed Connection on page 90 DHCP For more information see Set Up an Pv6 DHCP Connection on page 92 PPP over Ethernet For more information see Set Up an Pv6 PPPoE Connection on page 94 e Auto Config For more information see Set Up an IPv6 Connection Through Auto Config on page 96 Which connection type you must use depends on your IPv6 ISP Follow the directions that your IPv6 ISP gave you e If your ISP did not provide details use the 6to4 tunnel connection type see Set Up an IPv6 6to4 Tunnel Connection on page 87 e Ifyou are not sure what type of IPv6 connection the modem router uses use the Auto Detect connection type which lets the modem router detect the IPv6 type that is in use see Set Up an IPv6 Connection Through Auto Detect on page 85 e If your Internet connection does not use PPPoE DHCP a fixed IP address or pass through but is IPv6 use the Auto Config connection type which lets the modem router autoconfigure its IPv6
153. ct ADVANCED gt Security gt Schedule Schedule x Cancel Days to Block V Every Day Sunday Monday Tuesday Wednesday Thursday Friday Saturday Time of day to block use 24 hour clock VI All Day Start Blocking Oo Houro Minute End Blocking 24 Hour oO Minute Time Zone GMT 08 00 Pacific Time US amp Canada Tijuana v V Automatically adjust for daylight savings time Current Time Friday 20 Mar 2015 05 29 14 6 Set up the schedule for blocking e Days to Block Select the check box for each day that you want to block access or specify that blocking occurs on every day by selecting the Every Day check box By default the Every Day check box is selected e Time of Day to Block Select a start and end time for blocking in 24 hour format or select the All Day check box for 24 hour blocking By default the All Day check box is selected 7 From the Time Zone menu select your time zone 8 If you live in an area that observes daylight saving time select the Automatically adjust for daylight savings time check box Control Access to the Internet 155 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Note If the modem router synchronized its internal clock with a time server on the Internet and you selected the correct time zone the Current Time field displays the correct date and time 9 Click the Apply button Your settings are saved Set Up Security Event Email Notifications The modem
154. ctory default settings the user name is admin the password is password the LAN IP address is 192 168 0 1 which is the same as www routerlogin net and the DHCP server is enabled For a list of factory default settings see Factory Settings on page 309 Use the Reset Button Note This process erases all settings that you configured in the modem router To reset the modem router to factory default settings 1 On the back of the modem router locate the Reset button to the right of the left antenna Manage the Modem Router and Monitor the Traffic 238 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 2 Using a straightened paper clip press and hold the Reset button for at least five seconds 3 Release the Reset button The Power LED starts blinking amber and the configuration is reset to factory default settings When the reset is complete the modem router reboots This process takes about two minutes Warning To avoid the risk of corrupting the firmware do not interrupt the reset For example if you are connected to the web management interface do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid white Erase the Settings Note This process erases all settings that you configured in the modem router Manage the Modem Router and Monitor the Traffic 239 Nighthawk AC1900 WiFi VDSL ADSL Modem
155. d Manage the Modem Router and Monitor the Traffic 262 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 This setting is optional The modem router issues a warning when the balance falls under the number of minutes that you enter By default the value is 0 and no warning message is issued 11 Select one or more of the following actions to occur when the limit is reached Turn the Internet LED to flashing white amber This setting is optional When the traffic limit is reached the Internet LED alternates blinking white and amber Disconnect and disable the Internet connection This setting is optional When the traffic limit is reached the Internet connection is disconnected and disabled 12 Click the Apply button Your settings are saved and the modem router restarts The Internet Traffic Statistics section helps you to monitor the data traffic For more information see View the Traffic Statistics and Traffic Status on page 257 Unblock the Traffic Meter After the Traffic Limit Is Reached If you configured the traffic meter to disconnect and disable the Internet connection after the traffic limit is reached you cannot access the Internet until you unblock the traffic meter Note If your ISP set a traffic limit your ISP might charge you for the overage traffic To unblock the traffic meter 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www router
156. d you are prompted to enter the serial number of the modem router The serial number is on the product label on the bottom panel of the modem router Enter the serial number of the modem router Click the Continue button A screen displays requesting the answers to your security questions Enter the saved answers to your security questions Click the Continue button A screen displays your recovered password Click the Login again button Manage the Modem Router and Monitor the Traffic 237 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens 9 With your recovered password log in to the modem router Return the Modem Router to Its Factory Default Settings Under some circumstances for example if you lost track of the changes that you made to the modem router settings or you move the modem router to a different network you might want to erase the configuration and reset it to factory default settings If you do not know the current IP address of the modem router first try to use an IP scanner application to detect the IP address before you reset the modem router to factory default settings To reset the modem router to factory default settings you can use either the Reset button on the back of the modem router or the Erase function However if you cannot find the IP address or lost the password to access the modem router you must use the Reset button After you reset the modem router to fa
157. d release the printer to any computer on the network i 2 To print your document use the print feature in your application The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document If another computer is already connected to the printer your print job goes into a queue to wait to be printed If your document does not print use the NETGEAR USB Control Center to check the status Share a USB Printer 205 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 See View or Change the Status of a Printer on page 206 View or Change the Status of a Printer To view or change the status 1 Click the NETGEAR USB Control Center icon i NETGEAR USB Control Center System Tools About Device Status Audio Logitech Speaker Manually Connected by netgear 8dc0086 vm VODE nonnisi The Status column shows the status for each device e Available No print jobs are in progress You can use the USB printer from any computer in the network e Connected Your computer is connected to the printer and will be released when your print job is done e Manually Connected by Only the connected computer can use the printer e Waiting to Connect Your computer is not connected to the shared printer yet 2 To print from your computer when the status shows Manually connected by another computer click the Disconnect button The printer is released from the connectio
158. d to the network In the address field of the browser enter readyshare Windows file manager automatically opens and displays the files and folders on the device Access the Device from a Mac To access the device from a Mac q 2 eo SS Connect a USB storage device to the USB port on the modem router If your USB device uses a power supply connect it You must use the power supply when you connect the USB device to the modem router When you connect the storage device to the modem routers port it might take up to two minutes before the storage device is ready for sharing By default the device is available to all computers on your local area network LAN On a Mac that is connected to the network select Go gt Connect to Server In the Server Address field enter smb readyshare When prompted select the Guest radio button Click the Connect button A window opens automatically and displays the files and folders on the device Back Up Windows Computers with ReadySHARE Vault The modem router comes with free backup software for all the Windows computers in your home Connect a USB hard disk drive HDD to the modem router for centralized continuous and automatic backup The following operating systems support ReadySHARE Vault Share a Storage Device 176 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Windows 7 Windows 8 Windows 8 1 To back up your Windows computer 1 7 Connec
159. default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt Device Mode The Device Mode page displays From the Device Mode menu select Modem Modem Only Click the Apply button Your settings are saved The modem router restarts Manage the Modem Router and Monitor the Traffic 266 Use VPN to Access Your Network 1 2 You can use OpenVPN software to remotely access your modem router using virtual private networking VPN This chapter explains how to set up and use VPN access The chapter includes the following sections e Set Up a VPN Connection on page 268 e Use VPN to Access the Modem Router s USB Device and Media on page 272 e Use VPN to Access Your Internet Service at Home on page 273 267 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Set Up a VPN Connection A virtual private network VPN lets you use the Internet to securely access your network when you are not home This type of VPN access is called a client to gateway tunnel The computer is the client and the modem router is the gateway To use the VPN feature you must log in to the modem router and enable VPN and you must install and run VPN client software on the computer Note The modem router does not support iOS or Android VPN client software VPN uses DDNS or a static IP address to connect with your modem router To use a D
160. der Other v Transfer Mode VDSL PTM v DSL Mode VDSL2 v IPTV V Enable This Interface Use VLANID 0 Priority 0 7 Bridge Mode If select Bridge Mode the LAN4 port will be configured as IPTV port you can select max 3 LAN ports for 3 IPTV devices to connect to LAN1 is reserved for wired internet Enable IPTV on LAN4 Enable IPTV on LAN3 Enable IPTV on LAN2 7 Make sure that the Enable This Interface check box is selected for the virtual IPTV interface If you already enabled and configured the virtual IPTV interface the check box is selected 8 Select the Bridge Mode check box By default the LAN 4 port is bound to the virtual IPTV interface and the Enable IPTV on LAN4 check box is automatically selected 9 If you also connected an IPTV device to the LAN 3 port select the Enable IPTV on LANS check box 10 If you also connected an IPTV device to the LAN 2 port select the Enable IPTV on LAN2 check box 11 Click the Apply button Your settings are saved Manage the WAN Security Settings The WAN security settings include port scan protection and denial of service DoS protection which can protect your LAN against attacks such as Syn flood Smurf Attack Ping of Death and many others By default DoS protection is enabled and a port scan is rejected You can also enable the modem router to respond to a ping to its WAN Internet port This feature allows your modem router to be discovered Enable this feature only as
161. detection 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt IPv6 The IPv6 page displays From the Internet Connection Type menu select Auto Detect IPv6 Status Refresh J x Cancel Apply gt Internet Connection Type Auto Detect v Connection Type DHCP Auto Config Router s IPv6 Address On WAN Not Available LAN Setup Router s IPv6 Address On LAN Not Available IP Address Assignment Use DHCP Server Auto Config Use This Interface ID 0 0 0 0 IPv6 Filtering Secured Open The modem router automatically detects the information in the following fields e Connection Type This field indicates the connection type that is detected e Router s IPv6 Address On WAN This field shows the IPv6 address that is acquired for the modem routers WAN or Internet interface The number after the slash is the length of the Manage the Internet Settings Manually 86 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available e Route
162. dow opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Security gt Access Control Access Control CZD ED You can use Access Control to allow or block computers or electronic devices from accessing your network F Turn Access Control On Access Rule This is a general rule You can also allow or block individual devices Allow all new devices to connect Block all new devices from connecting O Allowed BUSINESSLAPTOP 192 168 0 2 60 66 66 DA 66 7C ireless NETGEAR47 5G Allowed 192 168 0 3 DO DF 41 ED 41 41 Wireless NETGEAR47 gt View list of allowed devices not currently connected to the network gt View list of blocked devices not currently connected to the network The previous figure shows two WiFi devices connected 6 Select the Turn on Access Control check box You must select this check box before you can specify an access rule and use the Allow and Block buttons When the Turn on Access Control check box is cleared all devices are allowed to connect even if a device is in the list of blocked devices 7 Click the Apply button Your settings are saved 8 Select an access rule for new devices Control Access to the Internet 137 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Al
163. e see Enable Bridge Mode for IPTV Devices on page 215 Encapsulation For a PPP over Ethernet PPPoE connection select PPPoE PPP over Ethernet from the menu Note PPP over ATM PPPoA is not supported for a cable or fiber connection Login Enter the login name that you use to log in to your Internet service as indicated by your ISP This login name is often an email address Password Enter the password that you use to log in to your Internet service as indicated by your ISP Service Name Enter the service name that you use to log in to your Internet service as indicated by your ISP Often a service name is not required Connection Mode Select how the Internet connection functions Manage the Internet Settings Manually 82 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Be O OOOO e Always On Once the Internet connection is established it remains active This is the default setting Dial on Demand When someone attempts to connect to the Internet the Internet connection is established When the idle time out period expires the Internet connection is terminated Manually Connect You must connect to the Internet manually see View or Change a TCP IP Internet Connection on page 249 or View or Change a PPPoE or PPPoA Internet Connection on page 250 Idle Timeout Minutes If you select Dial on Demand from the Connection Mode menu enter the idle time out period in minutes The idle time out spe
164. e Address Reservation section click the Add button 7 Either select a device from the Address Reservation Table table by selecting the corresponding radio button or specify the reserved IP address information In the IP Address field enter the IP address to assign to the computer or device Choose an IP address from the modem routers LAN subnet such as 192 168 0 x In the MAC Address field enter the MAC address of the computer or device In the Device Name field enter the name of the computer or device 8 Click the Add button The reserved address is entered into the table on the LAN Setup page The reserved address is not assigned until the next time the computer or device contacts the modem routers DHCP server Reboot the computer or device or access its IP configuration and force a DHCP release and renew Change a Reserved IP Address You can change a reserved IP address entry To change a reserved IP address entry 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Manage the WAN and LAN Network Settings 223 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt LA
165. e BASIC Home page displays Select Internet The Internet Setup page displays From the Select Country menu select the country in which you use the modem router The Select Country menu is not available in all countries and might be masked out From the Select Internet Service Provider menu select the Internet service provider ISP that you are using If your ISP is not in the menu select Other Select the virtual interface Manage the Internet Settings Manually 57 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet interface From the menu above the Enable This Interface check box leave the default menu selection at Internet e IPTV interface From the menu above the Enable This Interface check box select IPTV 9 From the Transfer Mode menu select ADSL ATM 10 From the DSL Mode menu select the ADSL mode that your ISP provided you Auto The modem router detects the DSL mode automatically This is the default setting ADSL Legacy version of ADSL ADSL2 Legacy version of ADSL2 ADSL2 ADSL2 provides the fastest downstream rates and can interoperate with ADSL2 and ADSL 11 Specify that your ISP requires you to log in If you are configuring the Internet interface scroll down to the Does your Internet connection require a login section and select the Yes radio button If you are configuring the IPTV interface scroll down to the Does your IPTV connection require a login section and sel
166. e BASIC Home page displays Select ADVANCED gt Advanced Setup gt Traffic Meter Manage the Modem Router and Monitor the Traffic 261 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Traffic Meter x Cancel Internet Traffic Meter Enable Traffic Meter Traffic volume control by No limit Monthly limit Mbytes Round up data volume for each connection by 0 Mbytes Connection time control Monthly limit Hours Traffic Counter Restart traffic counter at 0 100 am Onthel ist day of each month Restart Counter Now Traffic Control Pop up a warning message 0 Mbytes Minutes before the monthly limit is reached When the monthly limit is reached Turn the Internet LED to flashing green amber Disconnect and disable the Internet connection 6 Select the Enable Traffic Meter check box 7 Select the Connection time control radio button Note The modem router must be connected to the Internet for you to be able to select the Connection time control radio button 8 In the Monthly Limit field enter how many hours per month are allowed Note The modem router must be connected to the Internet for you to be able to enter information in the Monthly Limit field 9 Inthe Traffic Counter section set the traffic counter to begin at a specific time and date 10 In the Traffic Control section enter a value in minutes to specify when the modem router issues a warning message before the monthly limit in hours is reache
167. e Network Folders table select a device Click the Create Network Folder button Create Network Folder USB Device U U Drive v Folder Share Name Read Access All no password v Write Access All no password v Close Window Share a Storage Device 185 10 11 12 13 14 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If this pop up window does not display your web browser might be blocking pop ups If it is change the browser settings to allow pop ups From the USB Device menu select the USB drive Note NETGEAR recommends that you do not attach more than one drive to each USB port for example through a USB hub Click the Browse button and in the Folder field select the folder In the Share Name field type the name of the share From the Read Access menu and the Write Access menu select the settings that you want All no password the default allows all users to access the network folder The other option is that only the admin user is allowed access to the network folder The password for admin is the same one that you use to log in to the modem router Click the Apply button The folder is added on the storage device Click the Close Window button The pop up window closes Change a Network Folder Including Read and Write Access on a USB Drive You can change network folders on storage devices connected to the USB port on the modem router th To change a network folder 1
168. e Static IP Address Use Static IP Address IP Subnet Mask Gateway IP Address Use IP Over ATM IPoA IP Address IP Subnet Mask Gateway IP Address Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary ONS Secondary ONS NAT Network Address Translation Enable Disable Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address A4 2B 8C F8 CE 47 DHCP Options Vendor Class Identifier String Option 60 Vendor Identifier String Option 61 Enter the ADSL settings as described in the following table i ee Multiplexing Method Select LLC BASED or VC BASED as indicated by your ISP The multiplexing method can either be virtual circuit VC based or logical link control LLC based Manage the Internet Settings Manually 53 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Note This setting does not apply to the IPTV interface VPI Enter a number between 0 and 255 for the virtual circuit number for the virtual path identifier VPI as indicated by your ISP If your ISP did not provide you with a VPI setting leave the default setting 8 The VPI might be required not only for a VC based connection but also for an LLC based connection Note This setting does not apply to the IPTV interface Enter a number between 32 and 65535 for the virtual circuit number for the virtual channel identifier VCI as indicated by your ISP If
169. e Traffic 249 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays Select ADVANCED gt ADVANCED Home The ADVANCED Home page displays In the Internet Port pane click the Connection Status button The Connection Status pop up window opens The fields that display depend on the type of Internet connection The following table describes the fields for a TCP IP connection with DHCP Fits Pescrnton S O IP Address The IP address that is assigned by the ISP to the modem router Subnet Mask The subnet mask that is assigned by the ISP to the modem router DHCP Server The IP address of the DHCP server of the ISP that issues the IP address to the modem router Default Gateway The IP address of the default gateway of the ISP that the modem router communicates with DNS Server The IP address of the Domain Name System DNS server of the ISP that provides translation of network names to IP addresses To renew the Internet connection when the connection is active click the Renew button To terminate the Internet connection when the connection is active click the Release button Click the Close Window button The pop up window closes View or Change a PPPoE or PPPOA Internet Connection You can view information about a PPPoE or PPPOA Internet connection of the modem router and establish or terminate such a connection To view or change the PPPoE or PPPoA Internet connection status 1 2
170. e displays 5 Select ADVANCED gt Setup gt QoS Setup QoS Setup CCZ EED V Enable WMM Wi Fi multimedia settings 2 4GHz b g n J Enable WMM Wi Fi multimedia settings 5GHz a n F Turn Internet Access QoS On POWERED BY OOKLA Uplink bandwidth Maximum 512 Kbps Qos Mode QoS Rules Add Rules QoS by Service QoS by Device Applications MSN Messenger X Priority Normal v QoS rules Queue 1 Highest Queue 2 High Queue 3 Normal Queue 4 Low IP Phone MSN Messenger Vonage IP Phone Z Yahoo Messenger Google Talk x NetMeeting ze 2 S Rintanae MiA aue a Edit E i Delete y x Delete All 6 Make sure that the QoS By Service radio button is selected 7 From the Applications menu select Add a new application This selection is located all the way at the bottom of the Applications menu Optimize Performance 162 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Priority QoS Policy for Priority Normal Specified Port Range Connection Type TCP UDP Starting Port 1 65535 Ending Port 1 65535 8 Specify a new QoS rule for a service or application as described in the following table Fi esetinton O S O QoS Policy for Enter a name for the QoS rule Priority Select the priority Highest High Normal or Low that must be assigned to the service or application The priority selections correspond to the queue columns in the QoS rules table Specified Port Range
171. e user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt UPnP The UPnP page displays Select the Turn UPnP On check box By default this check box is selected You can disable or enable UPnP for automatic device configuration If the Turn UPnP On check box is cleared the modem router does not allow any device to automatically control router resources such as port forwarding Enter the advertisement period in minutes The advertisement period specifies how often the modem router broadcasts its UPnP information This value can range from 1 to 1440 minutes The default period is 30 minutes Shorter durations ensure that control points detect current device status at the expense of more network traffic Longer durations can compromise the freshness of the device status but can significantly reduce network traffic Enter the advertisement time to live in hops The time to live for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value Click the Apply button The
172. e using the correct login information The user name is admin and the default password is password Make sure that Caps Lock is off when you enter this information e If you are attempting to set up your modem router behind an existing router in your network set up the modem router as a WiFi access point see Use the Modem Router as a WiFi Access Point on page 131 e If you are attempting to set up your modem router as a replacement for an ADSL gateway in your network the modem router cannot perform many gateway services For example the modem router cannot convert DSL or cable data into Ethernet networking information NETGEAR does not support such a configuration Troubleshoot the Internet Connection If your modem router cannot access the Internet check the DSL connection then the WAN TCP IP connection Troubleshoot the DSL Link If your modem router is unable to access the Internet first determine whether the DSL link with the service provider is working The DSL LED indicates the state of this connection DSL LED Is Solid White If the DSL link LED lights solid white the DSL connection is good You can be confident that the service provider connected your line correctly and that your wiring is correct Diagnostics and Troubleshooting 299 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 DSL LED Is Blinking White If the DSL LED is blinking white your modem router is attempting to make a DSL connection with
173. e with a computer or another router NETGEAR Genie can use the same MAC address that worked before A MAC address is a unique number You can find the MAC address of the computer or router on its product label Enter the MAC address here format AABBCCODEEFF c Enter the MAC address of the computer or router with which you previously were able to connect to the Internet You might find the MAC address on the product label of your device Enter the MAC address in the AABBCCDDEEFF format not in the AA BB CC DD EE FF format d Click the Next button 22 If the Congratulations window still does not display and the modem router still does not connect to the Internet do the following a papp Review all your settings and make sure that you selected the correct options and entered everything correctly Run the Setup Wizard one more time Contact your ISP to verify that you are using the correct configuration information Read Troubleshoot the Internet Connection on page 299 If problems persist register your NETGEAR product and contact NETGEAR technical support Set Up the Modem Router for Cable or Fiber Service You can install your modem router for cable or fiber Ethernet WAN service or for DSL service If you use a cable or fiber modem follow the procedure that is described in this section If you use a DSL modem follow the procedure that is described in Cable the Modem Router for DSL Service and Access the Modem Router on
174. ect ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Select the Port Triggering radio button The port triggering settings display 7 Select the Disable Port Triggering check box If this check box is selected the modem router does not apply port triggering rules even if you specified them 8 Click the Apply button Your settings are saved Application Example Port Triggering for Internet Relay Chat Some application servers such as FTP and IRC servers send replies to multiple port numbers Using port triggering you can tell the modem router to open more incoming ports when a particular outgoing port starts a session An example is Internet Relay Chat IRC Your computer connects to an IRC server at destination port 6667 The IRC server not only responds to your originating source port but also sends an identify message to your computer on port 113 Using port triggering you can tell the modem router When you initiate a session with destination port 6667 you must also allow incoming traffic on port 113 to reach the originating computer The following sequence shows the effects of this port triggering rule 1 You open an IRC client program to start a chat session on your computer 2 Your IRC client composes a request message to an IRC server using a destination port number of 6667 the standard port number for an IRC server process Your c
175. ect the Yes radio button 12 Make sure that the Enable This Interface check box is selected As an example the following figure shows the settings that display when you configure an ADSL connection for the Internet interface Manage the Internet Settings Manually 58 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet Setup TD Cac Select Country USA Select Internet Service Provider AT amp T X Transfer Mode ADSL ATM DSL Mode Auto X Intemet Enable This Interface Multiplexing Method LLC BASED vPI 3 VCI 35 Use VLANID 10 Priority 0 7 0 Does your Internet connection require a login Yes No Encapsulation PPPoE PPP over Ethernet v Login Password Service Name Connection Mode Always On X Idle Timeout minutes o Internet IP Address Get Dynamically from ISP Use Static IP Address o o 0 10 Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary DNS Secondary DNS NAT Network Address Translation Enable Disable Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address A4 2B 8C F8 CE 47 13 Enter the ADSL settings as described in the following table fees peaa O O Multiplexing Method Select LLC BASED or VC BASED as indicated by your ISP The multiplexing method can either be virtual circuit VC based or logical link control LLC based Note This setting does not apply to the
176. ectoring ATM and PTM dual priority Supplemental Information 313
177. ecurity risk A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The modem router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service or application for which you set up a port forwarding or port triggering rule Instead of discarding this traffic you can direct the modem router to forward the traffic to one computer on your network This computer is called the default DMZ server Manage the WAN and LAN Network Settings 217 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To set up a default DMZ server il 2 D Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays Select ADVANCED gt Setup gt WAN Setup The WAN Setup page displays Select the Default DMZ Server check box Enter the IP address of the server Click the Apply button Your settings are saved Manage NAT Filtering Network Address Translation NAT determines how the modem router processes inbound traffic Secured N
178. ee Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 154 To set up the WiFi schedule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED gt Advanced Setup gt Wireless Settings Advanced Wireless Settings Wireless Settings 2 4GHz b g n V Enable Wireless Router Radio V Enable 20 40 MHz coexistence Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Long Preamble Turn off wireless signal by schedule The wireless signal is scheduled to turn off during the following time period Period Start End Recurrence Pattern Wireless Settings 5GHz a n ac V Enable Wireless Router Radio Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Long Preamble v Turn off wireless signal by schedule The wireless signal is scheduled to turn off during the following time period Period Start End Recurrence Pattern 5 Click the Add a new period button Manage the WiFi Network Settings 126 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Turn off wireless signal by schedule When to turn off wireless signal Start 00 00
179. eeeeeeeeeessesneeeeeeeeeseesseeneeeeeeeees 84 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 IPv6 Internet Connections and IPv6 ACCreSSes ccccceceesesstseeeeeeeeeeeeeees 84 Set Up an IPv6 Connection Through Auto Detect 0 cecceeeeeeeeeeeeeteeeeeee 85 Set Up an IPv6 6to4 Tunnel Connection c cccccceeeesssssssneeeeeeeeeessssnnsaaees 87 Set Up an IPv6 Pass Through Connection cccccceeeseeeeeeeeeeeeeeeesseeeeeeees 89 Set Up an IPV6 Fixed CONNe ction ccccccccccsssssseeeeceeeesseeeseeeeeeeeeeesssesnaaees 90 Set Up an IPv6 DHCP Connection cccccccecceeseeeeeeeeeeeeeeeeesesneaeeeeeeeeeeeee 92 Set Up an IPv6 PPPOE COnn Ch Wscicsissicaicaceainsssceceiciasasareaenebraianeiats 94 Set Up an IPv6 Connection Through Auto Config c ccccceeeeteeeeeeeetteeeeee 96 Manage the MTU SIZ 6 stirctescos tentotexacpencerasnce te seateadenauhntensastonci cine teeietanctedianianects 98 MTU I 0 oc2 see eer eee ene eee eee ee ee ree 99 Change the MTU Sizes cciaiskiesceiisnpistixasasaeieshesdantisactuns aa E RRRS 100 Chapter 4 Manage the WiFi Network Settings Manage the Basic WiFi Settings and WiFi Security of the Main Network 102 View or Change the Basic WiFi SettingS ceesecceeeesseeeeeeeseeeeeeeneeeees 102 Configure WPA WPA2 Enterprise WiFi SeCUTity ceceeeeeeeeeeeeeeeeeeeeeeees 109 Configure WEP Legacy WiFi Se CULity ceceeeeeeeeeee
180. eeeeeeeteeeeeeeteeeeeteeneeees 112 Use WPS to Add a Device to the WiFi Network ccccceeeeeseeeeeeeeeeeeeeeeeeeees 114 Use WPS with the Push Button Method cccccccccessseeeeeeeeeeeesseeseeeeeeess 114 Use WPS with the PIN MehOG excsceccicaceeceteerssedcnadlaiaccantaueenmentenanteuarenads 116 Manage the Basic WiFi Settings and WiFi Security of the Guest Network 117 Control the WIFI AAO Saisie caectssintasararianiatamasaeids a R 123 Use the WiFi On Off Bolts ssntcevssisinncdnawGesbhieuhiericnundleancian tle idea alanis 124 Enable or Disable the WiFi RAdioS ccsssscccceeeeesseseeeeeeeeeeseessnssneeeeeess 124 Set Up a WiFi SCHEUIE eccceeeenceeeeeeeeeeseaaeeeeeeeessceeeeaeeeeeesesessnsneeeeeess 125 Manage the WPS SeuiniQS cris sitisscaieancceacisecaentde heceargiosrneed iGiavbesdoneandeecemanasieens 127 Manage Advanced WiFi Features ccccceceeeeseeeeeeeeeeeeeeeesaaeeeeeeneeeeneeeeeees 129 Use the Modem Router as a WiFi Access POINL c eeeeeeeeeeeeeeeeeeeeeenteeeeees 131 Chapter 5 Control Access to the Internet Set Up Parental COMO srt ocgetsesbar terete tract conarslacesei dd eater ohana 135 Allow or Block Access to Your Network ccccceeeeeeeeeeeeeeeeeeeeseeeeeeesnaeeeeneaas 136 Enable and Manage Network Access ContrOl ccscecceeeseeteeeeeeenneeeenees 136 Manage Network Access Control Lists ccecseeeeeeeeeeeeeeeeeeeeeesaeeeeeneaes 139 Add D
181. eeeeseeeeeeeseneeeeeeeaaeeeeeesaaeeeeeneaas 294 Reboot the Modem Router from the Web Management Interface 295 Quick Tips for Troubleshooting sssesssseesserrsserrnrerrrntssrrrnsrtnnnrtnnnnnsrernserrnn nee 295 Troubleshoot with the LEDS csseesseeceeeeeeeeaeeeaaeeaaeeaaeeaaeeaeeeaeeeaeeeaeeeeeens 297 Power LED IS OM rsccsdrssincasareedysncdacsada a E AA 298 Power LED Remains Solid AMDbeV ccccccceeeeeseeeeceeeeeeeeeeesnnneeeeeeeeneess 298 WIRI CED I5 Offi encenneneenen ne an e E E 298 You Cannot Log In to the Modem Router cccscseceeeeseeeeeeeesaceeeeessaeeeeeeeaes 298 Troubleshoot the Internet Connection ssssseesssresssrrrerrrnrrsrrrnrssrrrnserrnnnernnne 299 Troubleshoot the DSL LINK ccccccecessseeeeeeeeeeeseeeseeeeeeeeeeeessesneaaeeeeeeeeeeess 299 DSE LED IS Solid WANG annern a 299 DSL LED Is Blinking Vi WG ecicsncrsscasteg aie eis ciaeds ater eet eateen 300 DSL LED Is Off or Internet LED IS Offf ccccccceessssseeeeeeeeessesssenneeeeeees 300 Internet LED lIs TT ts ace cnc camscaresieactancits gtvatan aa tatcaerntesandan un teeadaixtanaewbeccsahtnetiales 300 Obtain an Internet IP AGOrSSS co sccciicascxcssssnessedesonnteaeedcorexenaduceanmudairaceasaceatixess 300 Verify the PPPoE or PPPOA COnNnGGIOM ssesticdodrentastsc aotassdee niaiectetatese 302 Reestablish the PPPoE or PPPoA Connection 0 cc ccecceeeeeeeeeneeeeeeteeee 303 Troubleshoot Internet
182. eeeesteeeeeseneeeeeneaas 225 Manage the DHCP Server Address PoOol csccccesesecceeeesceeeeeeesseeeeteeseeees 225 Disable the Built In DHCP Servet cccecccceeeeeccceeeeeeceeeeesneeeeeeseeaeeeeeeaaeeeeee 227 Set Up and Manage Custom Static ROUtES cccccccccescssseeeeeeeeeesseesseeeeeess 228 Set Up a Static ROWS siesena R aR AES 228 Change a Static 3 o Meee ne rn errs ee Teen eer eee tee eee ee 230 Remove a Static POU ociicsacuscunnsestzecienadhcvanatonnwhienctenientdlanidexeatortecacedeenneibdees 231 Chapter 11 Manage the Modem Router and Monitor the Traffic Update the Firmware of the Modem Routel ssesecceeeeeeeeeseetneeeeeeeeseees 233 Check for New Firmware and Update the Modem Routet eeeeeee 233 Manually Upload New Firmware and Update the Modem Router 234 Manage the Configuration File of the Modem Routet ccccccsssseeeseeeeees 235 Back Woy ip tab 210 6 6 gt aeeramnen meee ae eee ener eee ee eee ere eee 235 Restore the SOTA S rs ries secatiaandioctonsnnccideunicteeatacuwntatduesacsialoniacvestariennetceanneidees 236 Recover the admin PAaSSword ccecccecceeeceeeeeee cece tent eeee senesced eeeeeeeseeseeeeseeeeeeees 237 Return the Modem Router to Its Factory Default SettingS cceeeee 238 Use the Reset Button cccccccccccccecccecceeeeeeeceeeeeeeeeeeeeeeceeeeeeeseeeeeeeeeeeteeeneees 238 Erase the SSMS cc icustce
183. elect WPA PSK TKIP WPA2 PSK AES security NETGEAR recommends that you do not change the default passphrase If you must change the passphrase in the Passphrase field enter a phrase of 8 to 63 characters To join the modem routers WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the modem routers 5 GHz WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps Manage the WiFi Network Settings 108 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Be O O OOOO O To use this type of security in the Passphrase field enter a phrase of 8 to 63 characters To join the modem routers WiFi network a user must enter this passphrase WPA WPA2 Enterprise This type of security requires that your WiFi network can access a RADIUS server For information about configuring WPA WPA2 Enterprise see Configure WPA WPA2 Enterprise WiFi Security on page 109 7 Click the Apply button Your settings are saved If you connected over WiFi to the network and you changed the SSID you are disconnected from the network 8 Make sure that you can reconnect over WiFi to the network with its new settings If you cannot connect over WiFi check the following If your computer or WiFi device is already connected to another WiFi network in your area disconnect it
184. emote device e If your ISP assigned a host name to your computer enter that host name as the account name For more information see one of the following sections e Specify an ADSL Connection Without a Login Requirement on page 51 e Specify a VDSL Connection Without a Login Requirement on page 63 e Specify a Cable or Fiber Connection Without a Login Requirement on page 74 Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your modem but some additionally restrict access to the MAC address of a single computer connected to that Diagnostics and Troubleshooting 306 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 modem In this case configure your modem router to clone or spoof the MAC address from the authorized computer For more information see one of the following sections e Manually Set Up an ADSL Internet Connection on page 51 e Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 Diagnostics and Troubleshooting 307 Supplemental Information This appendix covers the following topics e Factory Settings on page 309 e Technical Specifications on page 311 15 308 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Factory Settings You can reset the modem router to the factory default settings that are sho
185. emove USB Device Manage Dynamic DNS and Access Storage Devices Through the Internet 199 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The previous figure shows a USB device attached to the modem router 7 Select the FTP via internet check box 8 Click the Apply button Your settings are saved 9 To limit access to the admin user do the following a Inthe Available Network Folders list select a device If only one device is connected it is automatically selected b Click the Edit button dit Network Edit Networ USB Device File System Folder Share Name Read Access Write Access older U U Drive FAT32 ul USB_Storage All no password v All no password v Close Window c Inthe Read Access menu select admin The default setting is All no password d Inthe Write Access menu select admin The default setting is All no password e Click the Apply button Your settings are saved f Click the Close Window button The pop up window closes Use FTP to Access Storage Devices Through the Internet If you attached a storage device to the modem router before you can access the storage device through the Internet with FTP you must first set it up see Set Up FTP Access Through the Internet on page 198 To access a USB device with FTP from a remote computer to download or upload a file 1 Take one of the following actions Manage Dynamic DNS and Access
186. ernet v V Enable This Interface Use VLANID 10 Priority 0 7 0 m Does your Internet connection require a login Yes No Encapsulation PPPoE PPP overEthemet Login Password Service Name Connection Mode Always On a Idle Timeout minutes o Interet IP Address Get Dynamically from ISP Use Static IP Address 0 0 0 0 Domain Name Server DNS Address Get Automatically from ISP Use These ONS Servers Primary ONS Secondary DNS NAT Network Address Translation Enable Disable Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address A4 2B 8C F8 CE 47 Enter the VDSL settings as described in the following table Fit Peer Multiplexing Method These settings are disabled because they do not apply to a VDSL connection Use VLANID Select the Use VLANID check box and enter the VLAN ID as indicated by your ISP Manage the Internet Settings Manually 70 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A VLAN ID might be required if you subscribe to both Internet service and IPTV service In some unusual situations a VLAN ID is required for VDSL Internet service If your ISP did not provide you with a VLAN ID leave the Use VLANID check box cleared which is the default setting Priority 0 7 If your ISP provided you with a VLAN ID and a priority value enter the priority value which is a number from 0 to 7 You can enter a priority value on
187. ess Assignment Use DHCP Server Auto Config Use This Interface ID 0 10 0 10 IPv6 Filtering Secured Open The modem router automatically detects the information in the following fields e Router s IPv6 Address On WAN This field shows the IPv6 address that is acquired for the modem routers WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available e Router s IPv6 Address On LAN This field shows the IPv6 address that is acquired for the modem routers LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 7 Inthe Login field enter the login information for the ISP connection Manage the Internet Settings Manually 95 10 11 12 13 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 This is usually the name that you use in your email address For example if your main mail account is JefAB ISP com you would enter JerAB in this field Some ISPs such as Earthlink require that you use your full email address when you log in If your ISP requires your full email address enter it in this field In the Password field enter the password for the ISP connection In the Service Name field enter a servi
188. evice Add a Network Folder on a Storage Device You can add network folders on a storage device connected to the USB port on the modem router To add a network folder 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router Share a Storage Device 184 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select BASIC gt ReadySHARE The USB Storage Basic Settings page displays By default the Basic radio button is selected Click the Edit button USB Storage Advanced Settings Network Device Name readyshare Workgroup Workgroup Enable Access Method Link Port V Network Connection Weadyshare v HTTP http readyshare routerlogin netshares 80 a HTTPS via internet https 0 0 0 0 shares 443 ia FIP ftp readyshare routerlogin netshares 21 F FTP via internet ftp 0 0 0 0 shares 21 Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space weadyshare USB_Storage All no password All no password ua uoe 617 7 MB Safely Remove USB Device The previous figure shows a USB device attached to the modem router In the Availabl
189. evices Allow all new devices to connect Block all new devices from connecting m Satus Deviconame iP adaress mac adaress Connection Toe F Allowed BUSINESSLAPTOP 192 168 0 2 60 66 66 DA66 7C ireless NETGEAR47 5G F Blocked 192 168 0 3 DO DF 41 ED 41 41 Wireless NETGEAR47 gt View list of allowed devices not currently connected to the network gt View list of blocked devices not currently connected to the network 10 Click the Apply button Control Access to the Internet 138 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved Manage Network Access Control Lists You can use access control to block or allow access to your network An access control list ACL functions with the MAC addresses of wired and WiFi devices that can either access your entire network or are blocked from accessing your entire network The modem router can detect the MAC addresses of devices that are connected to the network and list the MAC addresses of devices that were connected to the network Each network device owns a MAC address which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F uppercase or lowercase only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the WiFi card or network interface device If you cannot see the label you can display the MAC address using the networ
190. evices to or Remove Them from the Allowed List ccceeeeeeee 139 Add Devices to or Remove Them from the Blocked List ccceeeeeee 141 Use Keywords to Block Internet SiteS ccccceeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeaeeeees 143 Set Up BlOCKIN G si E E RE RRE RE A ENE 143 Remove a Keyword or Domain from the Blocked List ceeseeeeeeeeee 145 Remove All Keywords and Domains from the Blocked List 0 eee 145 Specify a Trusted COMpUuter c cceeeeeeceeeeenceeeeeeeaeeeeeesaeeeeeseeeeeeeeesaaeeeees 146 Manage Simple Outbound Firewall Rules for Services and Applications 147 Add an Outbound Firewall Rule c cssccccccceeseeeeseeeeeeeeeessennneeeeeeeeeseees 148 Add an Outbound Firewall Rule for a Custom Service or Application 150 Change an Outbound Firewall Rule ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeees 152 Remove an Outbound Firewall Rule cccccccsseeeeeeeeeceeeeeeeeeeeesaeeeeeeeaes 153 Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules 154 Set Up Security Event Email Notifications s ssessseeseeneeseerrnererneresrerresrrrnn 156 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Chapter 6 Optimize Performance Optimize Traffic with Ole he eee nee ae nee ee eee ee ee een 160 Manage Default and Custom QoS Rules cceceeeseeeeseeeeeeeeeeeneeeseneeeesneeeneas 161 Add a Custom QoS Rule
191. f the modem router a On your computer or WiFi device find and select the WiFi network The WiFi network name SSID is on the product label b Join the WiFi network and enter the WiFi password Install and Access the Modem Router and Its Network 33 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The password network key is on the product label Your computer or WiFi device connects to the modem routers WiFi network Note If the computer is set to a static fixed IP address this setting is uncommon either change the computer to obtain an IP address automatically from the modem router through DHCP or change the IP address of the computer to a static IP address in the 192 168 0 2 192 168 0 254 range 10 Launch a web browser The modem router checks the Internet connection You are not yet connected to the Internet Do you want NETGEAR Genie to help Yes ion yself want to restore the router to those settings If the NETGEAR genie automatic setup utility displays skip to Step 12 If it does not display do the following a Inthe address field of the web browser enter www routerlogin net b When prompted enter admin for the user name and password for the password If the NETGEAR genie automatic setup utility displays skip to Step 12 If the NETGEAR genie automatic setup utility still does not display see Step 11 11 If the browser cannot display the web page do the following Install
192. files that you downloaded and copy them to the folder where the VPN client is installed on your device Use VPN to Access Your Network 270 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 12 For a client device with Windows modify the VPN interface name to NETGEAR VPN a In Windows select Start gt Control Panel gt Network and Internet gt Network Connections b Inthe local area connection list find the local area connection with the device name TAP Windows Adapter c Select the local area connection and change its name not its device name to NETGEAR VPN If you do not change the VPN interface name the VPN tunnel connection will fail Use a VPN Tunnel After you set up the modem router to use VPN and install the OpenVPN application on your computer you can open a VPN tunnel from your computer to your modem router over the Internet For the VPN tunnel to work the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected If both networks use the same LAN IP scheme when the VPN tunnel is established you cannot access your home router or your home network with the OpenVPN software The default LAN IP address scheme for the modem router is 192 x x x The most common IP schemes are 192 x x x 172 x x x a
193. for a Service or Application eeeeeeeeeeees 161 Add a Custom QoS Rule for a DeViCe eeeeecceeeeeecceeeeeseeeeeeeenaeeeeeeneeeees 163 Change a QoS Rule or Change the Priority for a Rule eeceeeeeeeeeeees 165 Remove a QoS NFU 6 foc sian ta nciecsnncesactvacdanntidaeaecnteiveneceiacisiiatdexencen etenupetinetiare 167 Remove All QoS Rules scciccccecceccesstscccsecsescieescsenenavesnsecesis canseanesdncnesstscnseaansees 167 Manage Uplink Bandwidth Conttrol cecseccceecceeseeeeseeeeeeseeeeseeeeeeseeeeeeeneetees 168 Manage Wi Fi Multimedia Quality of ServiCe eeeeeseeesseeeeeeeeeeeeeeeeeeeeeeees 169 Manage Implicit Beamforming cccccceeeeceeeeeeeeeeeeeeeeeneeeeeeeeaaeeeeeeeeeeeeneenneees 170 Improve Network Connections with Universal Plug and Play cccecseeeeee 171 Chapter 7 Share a Storage Device USB Device Requirement ccccccecceeeecccceeeeeeeeeeeecaaeeeeaaaeeeeeneeaeeeeeeaaaeeeees 173 Connect a USB Device to the Modem Route cccseeeeeeeeeeeneeeeseeneeeeeeees 174 Access a Storage Device Connected to the Modem Routet ccccccceee 175 Access the Device from a Windows Computet ccceeeeeeeeeeeeeeeteeeeeees 175 Access the Device from a Ma cccceccseeceeeeeeeeeeeeeeeeeeeeseaeeeeeesnaeeeeeeneeeees 176 Back Up Windows Computers with ReadySHARE Vault cccssseeeeeeeeeeees 176 Back Up Mac Computers with Time Ma
194. from the outgoing port With port triggering the modem router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from that port the modem router saves the IP address of the computer that sent the traffic The modem router temporarily opens the incoming port or ports that you specify in your rule and forwards that incoming traffic to that destination Manage Port Forwarding and Port Triggering 283 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Port forwarding creates a static mapping of a port number or range of ports to a single local computer Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed Note If you use applications such as multiplayer gaming peer to peer connections real time communications such as instant messaging or remote assistance enable Universal Plug and Play UPnP See Improve Network Connections with Universal Plug and Play on page 171 Add a Port Triggering Rule The modem router does not provide default services and applications for port triggering rules You must define a custom service or application for each port triggering rule To add a port triggering rule 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router
195. g on your selection in Step 8 Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned you for static IP address service The gateway is the ISP router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their domain names Manage the Internet Settings Manually 66 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Be re Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is required in most situations Select the NAT setting Enable NAT is enabled This is the default setting Leave this setting if no reason to disable NAT exists e Disable NAT is disabled Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC addre
196. ge s destination IP address with your computer s IP address and forwards the message to your computer When you finish your chat session your modem router eventually senses a period of inactivity in the communications The modem router then removes the session information from its session table and incoming traffic is no longer accepted on port numbers 33333 or 113 Manage Port Forwarding and Port Triggering 291 Diagnostics and Troubleshooting 1 4 This chapter provides information to help you diagnose and solve problems you might experience with your modem router lf you do not find the solution here check the NETGEAR support site at http support netgear com for product and contact information This chapter contains the following sections Perform Diagnostics on page 292 Quick Tips for Troubleshooting on page 295 Troubleshoot with the LEDs on page 297 You Cannot Log In to the Modem Router on page 298 Troubleshoot the Internet Connection on page 299 Changes Are Not Saved on page 304 Troubleshoot the WiFi Connectivity on page 304 Troubleshoot Your Network Using the Ping Utility on page 305 292 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Perform Diagnostics The modem router lets you perform various diagnostic tasks For normal operation these tasks are not required Perform a DNS Lookup Use this test to find the IP address of a web FTP mail or other server on the Internet To look up an IP
197. ge the mode in the 2 4 GHz band for the guest WiFi network By default the guest WiFi network is disabled To enable the guest WiFi network for the 2 4 GHz WiFi band select the Enable Guest Network check box By default the modem router broadcasts its SSID of the 2 4 GHz WiFi band so that WiFi stations can detect the WiFi name SSID in their scanned network lists To turn off the SSID broadcast for the 2 4 GHz WiFi band for the guest WiFi network clear the Enable SSID Broadcast check box By default WiFi clients that are connected to the 2 4 GHz WiFi band of the guest WiFi network cannot access WiFi devices or Ethernet devices that are connected to the main WiFi network To allow access to the main WiFi network select the Allow guests to see each other and access my local network check box If you want to change the WiFi security select one of the following WiFi security options for the 2 4 GHz band of the guest WiFi network e None An open WiFi network that does not provide any security Any WiFi device can join the 2 4 GHz band of the guest WiFi network This is the default setting for the guest WiFi network e WEP Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK The WEP option displays only if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2 4 GHz band see Manage the WiFi Network Settings 120 Nig
198. gnal is scheduled to turn off during the following time period C Wireless Settings 5GHz a n ac V Enable Wireless Router Radio Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Long Preamble v Turn off wireless signal by schedule The wireless signal is scheduled to turn off during the following time period Period Start End Recurrence Pattern 6 Doone of the following in the Advanced Wireless Settings 2 4GHz b g n section Advanced Wireless Settings 5GHz 802 11a n ac section or both sections Turn off the radio Clear the Enable Wireless Router Radio check box Tthe 2 4 GHz WiFi LED 5 GHz WiFi LED WiFi LED and WPS LED turn off Turn on the radio Select the Enable Wireless Router Radio check box The 2 4 GHz WiFi LED 5 GHz WiFi LED WiFi LED and WPS LED lights solid white 7 Click the Apply button Your settings are saved Set Up a WiFi Schedule You can use this feature to turn off the WiFi signal from your modem router at times when you do not need a WiFi connection For example you might turn it off for the weekend if you leave town Manage the WiFi Network Settings 125 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Note You can set up a WiFi schedule only if the modem router is connected to the Internet and synchronized its internal clock with a time server on the Internet For more information about whether the modem router synchronized its clock s
199. hardware problem contact technical support at www netgear com support Power LED Remains Solid Amber Two seconds after the power is first applied the Power LED lights solid amber for about 10 seconds turns off for about 20 seconds and then lights solid amber again About two minutes after the power is first applied the Power LED lights solid white indicating that the startup procedure is complete and the modem router is ready If the Power LED remains solid amber and does not turn solid white a failure occurred or the modem router is malfunctioning If the Power LED does not turn solid white do the following 1 Turn the power off and back on and wait several minutes to see if the modem router recovers 2 If the modem router does not recover ptress and hold the Reset button to return the modem router to its factory settings If the error persists a hardware problem might exist For recovery instructions or help with a hardware problem contact technical support at www netgear com support WiFi LED Is Off If the WiFi LED remains off check to see if both radios on the modem router are disabled see Control the WiFi Radios on page 123 By default both radios are enabled and the WiFi LED lights solid white You Cannot Log In to the Modem Router If you are unable to log in to the modem router from a computer on your local network and use the web management interface check the following Diagnostics and Troubleshoo
200. he WiFi Network Settings 130 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 a CTS RTS Threshold 1 2347 is Long Preamble are reserved for WiFi testing and advanced configuration only Preamble Mode Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are Incorrect settings might disable the WiFi function of the modem router unexpectedly 7 Click the Apply button Your settings are saved Use the Modem Router as a WiFi Access Point You can set up the modem router to function as a WiFi access point AP on the same local network as another router When the modem router functions as a WiFi AP many router related features are disabled Tip If you want to change the modem router s function use a wired connection to avoid being disconnected when the new function takes effect To set up the modem router as an AP 1 Use an Ethernet cable to connect the red Internet port on the back panel of the modem router to a LAN port on the other router Manage the WiFi Network Settings 131 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC
201. he default setting and allows any computer on the Internet to use this service Single address Restricts the service to a particular computer Service Type Select the protocol TCP or UDP that is associated with the service or application Triggering Port Enter the number of the outbound traffic port that must open the inbound ports Required Inbound Connection Service Type Select the protocol TCP or UDP that is associated with the inbound connection If you are unsure select TCP UDP Starting Port Enter the start port number for the inbound connection Ending Port Enter the end port number for the inbound connection Click the Apply button Your settings are saved and the rule is added to the Port Triggering Portmap Table on the Port Forwarding Port Triggering page Change a Port Triggering Rule You can change an existing port triggering rule To change a port triggering rule 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button Manage Port Forwarding and Port Triggering 286 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Port Forward
202. he same IP address To specify this setting use the reserved IP address feature See Manage Reserved LAN IP Addresses on page 222 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering Manage Port Forwarding and Port Triggering 277 10 11 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Port Forwarding Port Triggering Please select the service type Port Forwarding Port Triggering Service Name Server IP Address FTP X 192 168 0 Add a Service Name External Starting Port Internal Starting Port Server IP Address Ci Edit Service x Delete Service Add Custom Service Arrange by internal IP Make sure that the Port Forwarding radio button is selected From the Service Name menu select the service or application If the service or application that you want to add is not in the list create a port forwarding rule with a custom service or application see Add a Port Forwarding Rule with a Custom Service or Application on page 278 In the Server IP Address field enter the IP address of the computer that must provide the ser
203. he time out for port triggering 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays Select the Port Triggering radio button The port triggering settings display In the Port Triggering Time out field enter a value up to 9999 minutes The default setting is 20 minutes Click the Apply button Your settings are saved Disable Port Triggering By default port triggering is enabled You can disable port triggering temporarily without removing any port triggering rules To disable port triggering 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button Manage Port Forwarding and Port Triggering 289 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays 5 Sel
204. ht also need to configure the IPTV interface Follow the directions that your ISP gave you Note If you must configure the IPTV interface first use the following procedure to configure the Internet interface Then repeat the procedure to configure the IPTV interface To view or specify the settings for an ADSL Internet connection that does not require a login 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Manage the Internet Settings Manually 51 9 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select Internet The Internet Setup page displays From the Select Country menu select the country in which you use the modem router The Select Country menu is not available in all countries and might be masked out From the Select Internet Service Provider menu select the Internet service provider ISP that you are using If your ISP is not in the menu select Other Select the virtual interface Internet interface From the menu above the Enable This Interface check box leave the default menu selection at Internet e IPTV interface From the menu above the Enable This Interface check box select IPT
205. hthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 pee eae View or Change the Basic WiFi Settings on page 102 For information about configuring WEP see Configure WEP Legacy WiFi Security on page 112 WPA PSK TKIP WPA provides a secure connection but is superseded by WPA2 The WPA PSK TKIP option displays only if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2 4 GHz band see View or Change the Basic WiFi Settings on page 102 To use WPA security in the Passphrase field enter a phrase of 8 to 63 characters To join the 2 4 GHz band of the guest WiFi network a user must enter this passphrase WPA2 PSK AES WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA Select WPA2 to allow 802 11n devices to connect to the 2 4 GHz band of the guest WiFi network at the fastest speed If your network includes older devices that do not support WPA2 select WPA PSK TKIP WPA2 PSK AES security To use WPA2 security in the Passphrase field enter a phrase of 8 to 63 characters To join the 2 4 GHz band of the guest WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the 2 4 GHz band of the guest WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps To use WPA WPA2 secur
206. http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Remote Management Manage the Modem Router and Monitor the Traffic 264 D Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Turn Remote Management On Remote Management Address https 100 168 110 147 8443 Allow Remote Access By Only This Computer IP Address Range From IP Address List Everyone Port Number 6443 Select the Turn Remote Management On check box In the Allow Remote Access By section specify the external IP addresses to be allowed to access the modem routers remote management Note For enhanced security restrict access to as few external IP addresses as practical Select one of the following radio buttons and configure the options accordingly To allow access from a single IP address on the Internet select the Only This Computer radio button Enter the IP address to be allowed access To allow access from a range of IP addresses on the Internet select the IP Address Range radio button Enter a beginning and ending IP address to define the allowed range To allow access from a list of IP addresses on the Internet select the IP Address List radio button Enter up to 10 IP
207. i Settings on page 102 The modem router provides two default guest networks with the following names SSIDs e 2 4 GHz band NETGEAR_Guest1 e 5 GHz band NETGEAR 5G_Guest1 By default these networks are configured as open networks without security but are disabled You can enable one or both networks You can also change the SSIDs for these networks Manage the WiFi Network Settings 117 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To set up a guest network 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Guest Network Manage the WiFi Network Settings 118 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Guest Network Select the wireless network to configure 2 4GHz b g n Profile SSID Guest Network Security Enable Broadcast SSID 1 NETGEAR_Guest1 Yes None No Yes Wireless Network 2 4GHz bigin Name SSID NETGEAR _Guestl Channel Auto v Mode Up to 600 Mbps F Enable Guest Network V Enable SSID Broadcast Allow guests to see each other and access my local network Security Options None D WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise 1 fa Select
208. ice to the modem routers network without entering the WiFi network passphrase or key Instead you use a WPS button or enter a PIN to connect If you use the push button method the WiFi device that you are trying to connect must provide either a physical button or a software button If you use the PIN method you must know the PIN of the WiFi device that you are trying to connect WPS supports WPA and WPA2 WiFi security If your modem router network is open no WiFi security is set which is not the default setting for the modem router connecting with WPS automatically sets WPA WPA2 WiFi security on the modem router network and generates a random passphrase You can view this passphrase see View or Change the Basic WiFi Settings on page 102 Use WPS with the Push Button Method For you to use the push button method to connect a WiFi device to the modem routers WiFi network the WiFi device that you are trying to connect must provide either a physical button or a software button You can use the physical button and software button to let a WiFi device join only the main WiFi network not the guest WiFi network Manage the WiFi Network Settings 114 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To let a WiFi device join the modem routers main WiFi network using WPS with the push button method 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin ne
209. ick the Connect button 8 To terminate the Internet connection when the connection is active click the Disconnect button 9 Click the Close Window button The pop up window closes View Devices Currently on the Network You can view the active wired and WiFi devices in both the network to which the modem router is connected and the modem router network If you do not recognize a WiFi device it might be an intruder Manage the Modem Router and Monitor the Traffic 251 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To display the wired and WiFi devices 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select BASIC gt Attached Devices The Attached Devices page displays Wired devices are connected to the modem router with Ethernet cables WiFi devices are connected to the modem router through the WiFi network in either the 2 4 GHz band or the 5 GHz band The following table describes the fields on the Attached Devices page Be O ee The status of the device in the network Allowed or Blocked The device name if detected IP Address The IP address that the modem router assigned to the de
210. idtes 194 Set Up a New Dynamic DNS ACCOUN birisscicctisicistisanicsniarnssecsteeestecesenntines 194 Specify a DNS Account That You Already Created ccccceeeseereeeetneeeeees 196 Access Storage Devices Through the Internet c cceeeeeeeeeeeeeeeeeeeeeteeeeeeeees 197 Set Up FTP Access Through the Internet ccceeecsseeeeeeseeeeeeeeeeeeeeesaeeeeeeeaas 198 Use FTP to Access Storage Devices Through the Internet cceeeeeeees 200 Chapter 9 Share a USB Printer Install the Printer Driver and Cable the Printer cccceeeeeeeeeceeeeceeeeeeeeeeeees 203 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Download the ReadySHARE Printer Utility cc eeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeees 203 Install the ReadySHARE Printer Utility 2 eceeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeee 203 Use the Shared Printelccicisctsicscassecchenasasieaatesnds eases hierar R EE 205 Manually Connect and Printccc c 2neee cece elevate 205 Print and Release the Printer ccccccceessseeeeeseeeeeeeeeeeeeeeesaeeeeeessaaeeeeneaas 205 View or Change the Status of a Printer ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeeeeeneees 206 Use the Scan Feature of a Multifunction USB Printer 0 c cceceeeeeeeeeeeeeeees 206 Change NETGEAR USB Control Center SettingS 0 cecceeseeeeeeeettteereeeeee 208 Change the NETGEAR USB Control Center Languag c cceeseeteeeeeeees 208 Specify the TWIG O
211. ignore these settings Domain Name Server DNS Address The DNS server is used to look up site addresses based on their domain names Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is required in most situations Select the NAT setting Enable NAT is enabled This is the default setting Leave this setting if no reason to disable NAT exists e Disable NAT is disabled Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is regi
212. indows computers Download Mac installer and get started This is the utility for MAC computers Download the genie App and get started This is the utility for smartphones and tablets 4 Follow the onscreen instructions to download the ReadySHARE Printer utility setup file Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer After you install it the utility displays as NETGEAR USB Control Center on your computer To install the utility 1 If necessary unzip the ReadySHARE Printer utility setup file 2 Double click the ReadySHARE Printer utility setup file that you downloaded Share a USB Printer 203 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Wizard NETGEAR USB Control Center The InstallShield R Wizard will install NETGEAR USB Control Center on your computer To continue click Next WARNING This program is protected by copyright law and international treaties 3 Follow the wizard instructions to install NETGEAR USB Control Center After the InstallShield Wizard completes the installation the NETGEAR USB Control Center prompts you to select a language NETGEAR USB Control Center Share a USB Printer 204 7 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Some firewall software such as Comodo blocks NETGEAR USB Control Center from accessing the USB printer If you do not
213. ing Port Triggering The Port Forwarding Port Triggering page displays 6 Select the Port Triggering radio button Port Forwarding Port Triggering Apply Please select the service type Port Forwarding Port Triggering _ Disable Port Triggering Port Triggering Time out in minutes 20 Port Triggering Portmap Table Enable Service Name Service Type Inbound Connection Service User 1 7 FTPS TCP 990 TCP 989 990 Any 2 v IRC SSL TCP 6697 TCP 6697 6697 192 168 0 114 Add Service f Edit Service x Delete Service The previous figure shows two port triggering rules 7 Inthe Port Triggering Portmap Table select the radio button next to the service or application name 8 Click the Edit Service button The Port Triggering Services page displays 9 Change the settings For more information about the settings see Add a Port Triggering Rule on page 284 10 Click the Apply button Your settings are saved The changed rule displays in the Port Triggering Portmap Table on the Port Forwarding Port Triggering page Remove a Port Triggering Rule You can remove a port triggering rule that you no longer need To remove a port triggering rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Manage Port Forwarding and Port Triggering 287 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens Enter the user
214. ing i The Internet LED is blinking white or solid white The DSL LED is solid white The 2 4 GHz WiFi LED D and 5 GHz WiFi LED are blinking white or solid white unless you turned off the wireless radios A USB 3 0 port LED is blinking white or solid white for any connected USB device An Ethernet port LED amp is blinking white or solid white for any connected and powered on Ethernet device The WiFi LED is solid white unless you turned off the wireless radios The WPS LED is solid white You can use the LEDs for troubleshooting For more information see the following sections Diagnostics and Troubleshooting 297 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e Power LED Is Off on page 298 e Power LED Remains Solid Amber on page 298 e WiFi LED Is Off on page 298 e Troubleshoot the Internet Connection on page 299 Power LED Is Off If the Power LED and other LEDs are off when your modem router is turned on do the following e Make sure that the Power On Off button on the back is in the on position that is it is pushed in e Make sure that the power cord is correctly connected to your modem router and that the power supply adapter is correctly connected to a functioning power outlet e Make sure that you are using the 12 VDC 3 5A power adapter that NETGEAR supplied for this product If the error persists a hardware problem might exist For recovery instructions or help with a
215. ing Read and Write Access on a USB Drive on page 186 e Approve USB Devices on page 188 e Safely Remove a USB Device on page 189 e Use the Modem Router as a Media Server on page 190 Note For more information about ReadySHARE features visit netgear com readyshare 173 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 USB Device Requirements The modem router works with most USB compliant external flash and hard drives For the most up to date list of USB devices that the modem router supports visit kbserver netgear com readyshare Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device Such USB devices do not work with the modem router The modem router supports the following file system types for full read write access e FAT16 e FAT32 e NTFS e NTFS with compression format enabled e Ext2 e Ext3 e Ext4 The modem router supports the following file system types with read only access e HFS e HFS Connect a USB Device to the Modem Router ReadySHARE lets you access and share a USB device that is connected to a USB port on the modem router If your USB device uses special drivers it is not compatible One USB port is on the back panel of the modem router and another is on the right side panel Each side panel provides one USB 3 0 port The left side panel contains USB port 1 The right side panel contains USB port 2
216. ion IP address and specify the subnet mask gateway IP address and metric To set up a static route 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router Manage the WAN and LAN Network Settings 228 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes page displays Click the Add button 7 D 2 Route Name _ Private V Active Destination IP Address IP Subnet Mask Gateway IP Address Metric To make the route private select the Private check box A private static route is not reported in RIP To prevent the route from becoming active after you click the Apply button clear the Active check box In some situations you might want to set up a static route but keep it disabled until a later time By default the Active check box is selected and a route becomes active after you click the Apply button Enter the settings as described in the following table Field Pescrptiom O O Destination IP Address Enter the IP address for the final destination of the route IP Subnet Mask Enter the IP subnet ma
217. iority 0 7 If your ISP provided you with a VLAN ID and a priority value enter the priority value which is a number from 0 to 7 You can enter a priority value only in combination with a VLAN ID If your ISP did not provide you with a priority value leave the default setting 0 Bridge Mode This setting is an option that applies to the IPTV interface only For information about configuring bridge mode see Enable Bridge Mode for IPTV Devices on page 215 Account Name Enter the account name as indicated by your ISP This name might also be called the host name If your ISP did not provide you with an account name or host name leave the default setting Domain Name Enter the domain name as indicated by your ISP If your ISP did not provide you with a domain name leave this field blank Internet IP Address or IPTV IP Address depending on your selection in Step 8 Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned you for static IP address service The gateway is the ISP router to which your modem router connects Manage the Internet Settings Manually 77 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 ee O Oa OO OOOO O Use IP over ATM IPoA These settings are not disabled but do not apply to a cable or fiber connection You can
218. isk button and select your USB device from the list 0 Click the Use for Backup button ere gt Note If you do not see the USB partition that you want in the Time Machine disk list go to Mac finder and click that USB partition It displays in the Time Machine list 11 When prompted to enter your name and password select the Guest radio button and click the Connect button When the setup is complete the Mac automatically schedules a full backup You can back up immediately if you want Manage Access to a Storage Device You can specify the device name workgroups and network folders for a storage device connected to the USB port on the modem router To specify the storage device access settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Share a Storage Device 179 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select BASIC gt ReadySHARE The USB Storage Basic Settings page displays By default the Basic radio button is selected Click the Edit button USB Storage Advanced Settings r Refresh Network Device Name readyshare Workgroup Workgroup Enable Access Method Lin
219. ity in the Passphrase field enter a phrase of 8 to 63 characters To join the 2 4 GHz band of the guest WiFi network a user must enter this passphrase WPA WPA2 Enterprise This type of security requires that your WiFi network can access a RADIUS server For information about configuring WPA WPA2 Enterprise see Configure WPA WPA2 Enterprise WiFi Security on page 109 Passphrase The passphrase that provides users access to the guest WiFi network in the 2 4 GHZ band The passphrase is also referred to as the password or key Wireless Network 5GHz a n ac Name SSID The SSID is the 5 GHz WiFi band name If you did not change the SSID the default SSID displays which is NETGEAR 5G_Guest1 To change the SSID in the 5 GHz WiFi band for the guest WiFi network enter a 32 character maximum case sensitive name in this field Channel This field is of an informational nature and shows the channel that is configured in the 5 GHz band for the main WiFi network You cannot change the channel in the 5 GHz band for the guest WiFi network Mode This field is of an informational nature and shows the mode that is configured in the 5 GHz band for the main WiFi Manage the WiFi Network Settings 121 Nighthawk AC1900 WiFi VDS Enable Guest Network Enable SSID Broadcast Allow guests to see each other and access my local network Security Options L ADSL Modem Router Model D7000 network You cannot change the mode in the 5 GHz band
220. k General WiFi settings Radio transmission power 20 40 MHz coexistence Fragmentation length CTS RTS threshold Preamble mode WPS WPS capability Modem router s PIN Keep Existing Wireless Settings Technical Specifications None open network Disabled 100 percent nonconfigurable Enabled 2346 2347 Long Preamble Enabled Enabled see the web management interface select ADVANCED gt Advanced Setup gt Wireless Settings Enabled Table 29 D7000 modem router specifications ec Data and routing protocols TCP IP RIP 1 RIP 2 DHCP PPPoE Dynamic DNS UPnP and SMB Supplemental Information 311 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 eee Oa OOOO O e North America 120V 60 Hz input UK Australia 240V 50 Hz input Europe 230V 50 Hz input All regions 12V 3 5A output Dimensions 285 x 185 x 50 mm 11 22 x 7 26 x 1 97 in Weight Weight 750 g 1 65 Ib Operating temperature 0 to 40 C 32 to 104 F Power adapter Operating humidity 90 maximum relative humidity noncondensing e EN 55022 2010 AC 2011 Class B e CISPR 22 2008 Class B e AS NZS CISPR 22 2009 Amdt 1 2010 Class B Four RJ 45 ports supporting 10BASE T 100BASE TX and 1000BASE T Electromagnetic emissions One RJ 45 port supporting 10BASE T 100BASE TX and 1000BASE T One RJ 11 asynchronous DSL ADSL VDSL port Maximum WiFi signal rate complies with the IEEE 802 11 standard Note Thr
221. k Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Security gt Access Control Click the View list of blocked devices not currently connected to the network link Control Access to the Internet 141 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Access Control fx cancel You can use Access Control to allow or block computers or electronic devices from accessing your network V Turn Access Control On Access Rule This is a general rule You can also allow or block individual devices Allow all new devices to connect Block all new devices from connecting im sous Devconame Wadsress mac adaress J Connection pe F Allowed BUSINESSLAPTOP 192 168 0 2 60 66 66 DA66 7C ireless NETGEAR47 View list of allowed devices not currently connected to the network View list of blocked devices not currently connected to the network DO0 DF 41 ED 41 41 Wireless A table displays the detected device name MAC address and connection type of the devices that are not connected and blocked from accessing the network 7 To add a device to the blocked list do the following a Click the Add button The Add Blocked Device page displays b Enter the MAC address and
222. k If you change the name in the Network Device Name field from readyshare to another name the link changes accordingly Enabled by default You can type http readyshare routerlogin net shares to access the USB device within your network and download or upload files In this URL readyshare is the name that is specified in the Network Device Name field If you change the name in the Network Device Name field from readyshare to another name the link changes accordingly You can also click the link that is shown in the Link column The fixed port is number is 80 Disabled by default If you enable this feature remote users can type https lt public IP address gt lt shares gt to access the USB device over the Internet lt public IP address gt is the external or public IP address that is assigned to the modem router for example 1 1 10 102 This feature supports file uploading only The default port is number 443 which you can change Enabled by default You can type ftp readyshare routerlogin net shares to access the USB device within your network and download or upload files In this URL readyshare is the name that is specified in the Network Device Name field If you change the name in the Network Device Name field from readyshare to another name the link changes accordingly You can also click the link that is shown in the Link column The fixed port is number is 21 Disabled by default If you enable this feature rem
223. k configuration utilities of the computer You might also find the MAC addresses through the web management interface of the modem router see View Devices Currently on the Network on page 251 Add Devices to or Remove Them from the Allowed List If you set up an access list that blocks all new devices from accessing your network you must specify which devices are allowed to access your network To add or remove devices that are allowed 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Security gt Access Control 6 Click the View list of allowed devices not currently connected to the network link Control Access to the Internet 139 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Access Control You can use Access Control to allow or block computers or electronic devices from accessing your network V Turn Access Control On Access Rule This is a general rule You can also allow or block individual devices Allow all new devices to connect Block all new devices from connecting Mm Status f DeviceName IP Address MAC Address Connection Type m Allowed BUS
224. k Port iy Network Connection weadyshare V HTTP Jiri i 80 F HTTPS via internet https 0 0 0 0 shares 443 f FIP fipv readyshare routerlogin net shares 21 FTP via internet ftp 0 0 0 0 shares 21 Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space veadyshare USB_Storage All no password All no password usd 3 7 GB 617 7 MB Safely Remove USB Device The previous figure shows one USB device attached to the modem router To specify a name that is used to access the USB device or devices that are connected to the modem router in the Network Device Name field enter a name By default the name is readyshare To specify a name for the workgroup that the USB device or devices are members of in the Workgroup field enter a name Share a Storage Device 180 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 By default the name is WORKGROUP The name works only in an operating system that supports NetBIOS such as Microsoft Windows If you are using a Windows workgroup rather than a domain the workgroup name is displayed here Enable or disable access methods by selecting or clearing the corresponding check boxes and specifying access to the storage device as described in the following table Network Connection HTTPS via internet FTP via internet Enabled by default You can type readyshare to access the storage device within your networ
225. l D7000 To change the traffic statistics polling frequency or stop polling i 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt ADVANCED Home The ADVANCED Home page displays In the Internet Port pane click the Show Statistics button A pop up window displays Change the polling frequency or stop polling To change the polling frequency do the following a In the Poll Interval field enter a time in seconds b Click the Set Interval button To stop polling click the Stop button View or Change a TCP IP Internet Connection You can view information about a TCP IP Internet connection of the modem router and renew or release such a connection To view or change the TCP IP Internet connection status 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button Manage the Modem Router and Monitor th
226. l is not blocked by objects between the modem router and your WiFi device Make sure that the WiFi LED on the modem router is not off If this LED is off both WiFi radios might be disabled For more information about the WiFi radios see Contro the WiFi Radios on page 123 Make sure that the modem routers SSID broadcast is not disabled If the modem routers SSID broadcast is disabled the WiFi network name is hidden and does not display in your WiFi device s scanning list To connect to a hidden Diagnostics and Troubleshooting 296 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Possible Solution network you must enter the network name and the WiFi password For more information about the SSID broadcast see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 102 Make sure that your WiFi device does not use a static IP address but is configured to receive an IP address automatically with DHCP For most devices DHCP is the default setting Troubleshoot with the LEDs When you turn on the power the LEDs light as described here i Two seconds after the power is first applied the Power LED lights solid amber for about 10 seconds turns off for about 20 seconds and then lights solid amber again 2 About two minutes after the power is first applied the Power LED lights solid white indicating that the startup procedure is complete and the modem router is ready Verify the follow
227. le WMM Wi Fi multimedia settings 2 4GHz b g n 7 Enable WMM Wi Fi multimedia settings 5GHz a n F Turn Internet Access QoS On POWERED i OOKLA Uplink bandwidth Maximum 512 Kbps Qos Mode QoS Rules Add Rules QoS by Service QoS by Device Applications MSN Messenger s Priority Normal QoS rules gt IP Phone MSN Messenger Vonage IP Phone Z Yahoo Messenger Google Talk E NetMeeting a Alainane MA Aite Queue 1 Highest Queue 2 High Queue 3 Normal Queue 4 Low Edit k Delete x DeleteAl All 6 To find out what uplink bandwidth your Internet connection supports click the Speedtest button The speed test checks your uplink bandwidth and the supported uplink bandwidth displays 7 Inthe Uplink bandwidth Maximum field enter the maximum uplink bandwidth that you want to specify 8 From the associated menu select Kbps or Mbps 9 Click the Apply button Your settings are saved Manage Wi Fi Multimedia Quality of Service Wi Fi Multimedia Quality of Service WMM QoS prioritizes WiFi voice and video traffic over the WiFi link WMM QoS prioritizes WiFi data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS WMM must be enabled on both the application and the client running that application Legacy applications that Optimize Performance 169 Nighthawk AC190
228. less Router Radio V Enable 20 40 MHz coexistence Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Long Preamble Turn off wireless signal by schedule The wireless signal is scheduled to turn off during the following time period CD Wireless Settings 5GHz a n ac V Enable Wireless Router Radio Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Long Preamble v Turn off wireless signal by schedule The wireless signal is scheduled to turn off during the following time period Period Start End Recurrence Pattern 6 Enter the settings as described in the following table The descriptions in the table not the settings onscreen apply to both the Advanced Wireless Settings 2 4GHz b g n section and the Advanced Wireless Settings 5GHz 802 11a n ac section except where noted Bw eaa Enable 20 40 MHz Coexistence By default 20 40 MHz coexistence is enabled to prevent interference between WiFi networks in your environment at the expense of the WiFi speed If no other WiFi networks are present in your environment you can clear the Enable 20 40 MHz Coexistence check box to increase the WiFi speed to the maximum supported speed Note This setting applies to the 2 4 GHz radio only Fragmentation Length The fragmentation length the default is 2346 the CTS RTS 256 2346 threshold the default is 2347 and the preamble mode the default Manage t
229. login net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Traffic Meter The Traffic Meter page displays 6 Inthe Traffic Control section clear the Disconnect and disable the Internet connection check box 7 Click the Apply button Manage the Modem Router and Monitor the Traffic 263 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved and the modem router restarts Manage the Modem Router Remotely The remote management feature lets you access your modem router securely over the Internet to view or change its settings You need to know the modem routers WAN IP address to use this feature For information about a different type of remote access that is remote access using Dynamic DNS see Access Storage Devices Through the Internet on page 197 Note Be sure to change the password for the user name admin to a secure password The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 characters See Change the admin Password on page 41 To set up remote management 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type
230. low all new devices to connect With this setting if you add a new device it can access your network You do not need to enter its MAC address on this screen NETGEAR recommends that you leave this radio button selected Block all new devices from connecting With this setting if you add a new device before it can access your network you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list For more information see Manage Network Access Control Lists on page 139 The access rule does not affect previously blocked or allowed devices It applies only to devices joining your network in the future after you apply these settings To manage access for currently connected computers and devices If you blocked all new devices from connecting to allow the computer or device that you are currently using to continue to access the network select the check box next to your computer or WiFi device in the table and click the Allow button To either continue to allow or to block other computers and devices that are currently connected select the check box next to the computer or device in the table and click either the Allow button or the Block button Access Control Cx GED You can use Access Control to allow or block computers or electronic devices from accessing your network V Turn Access Control On Access Rule This is a general rule You can also allow or block individual d
231. ly in combination with a VLAN ID If your ISP did not provide you with a priority value leave the default setting 0 Bridge Mode This setting is an option that applies to the IPTV interface only For information about configuring bridge mode see Enable Bridge Mode for IPTV Devices on page 215 Encapsulation For a PPP over Ethernet PPPoE connection select PPPoE PPP over Ethernet from the menu Note PPP over ATM PPPoA is not supported for a VDSL connection Login Enter the login name that you use to log in to your Internet service as indicated by your ISP This login name is often an email address Password Enter the password that you use to log in to your Internet service as indicated by your ISP Service Name Enter the service name that you use to log in to your Internet service as indicated by your ISP Often a service name is not required Connection Mode Select how the Internet connection functions Manage the Internet Settings Manually 71 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Be O O O OOOO e Always On Once the Internet connection is established it remains active This is the default setting Dial on Demand When someone attempts to connect to the Internet the Internet connection is established When the idle time out period expires the Internet connection is terminated Manually Connect You must connect to the Internet manually see View or Change a TCP IP Internet Connectio
232. m You might be able to find this information in the configuration window of your email program If you leave this field blank log and alert messages are not sent Send to This E mail Address Enter the email address to which logs and alerts must be sent Secure connection use SSL Select this check box to send messages over a secure connection Control Access to the Internet 157 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 aw fe My mail server requires authentication If your outgoing email server requires authentication select this check box and specify the following settings e Inthe User Name field enter the user name for the outgoing email server In the Password field enter the password for the outgoing email server Send Alert Immediately If a DoS attack is detected Select this check box to enable the modem router to send an email alert when it detects a denial of service DoS attack If a Port Scan is detected Select this check box to enable the modem router to send an email alert when it detects a port scan When someone attempts to visit a By default this check box is selected and email alerts are blocked site sent immediately when someone attempts to visit a blocked site Send logs according to this schedule To send logs based on a schedule select one of the following options from the menu When log is full This is the default selection Hourly Logs are sent every hour Daily
233. m router 1 2 Make sure that the modem router is receiving power its Power LED is lit On the WiFi device that you want to connect to your modem router open the software application that manages your WiFi connections This software scans for all WiFi networks in your area Look for the modem routers network and select it If you did not change the name of the network during the setup process look for the default WiFi network name SSID and select it The default SSID is on the product label WiFi N 3 GEAR Ni hth k ower Intoemat ESL USB 3 0 USB 3 0 LAN oia WPS I igntnaw a a ela TR ke AC1900 WiFi VDSL ADSL Modem Router MITE OT Gps soversh tA Model D7000 BUNK ACTIVITY Made in China YOOX OOO XK Designed by NETGEAR in California WiFi Network Name SSID SERIAL C 0 ON ROUTER LOGIN R NZ http www routerlogin net Password Network Ke MAC user name admin password password PTC XXX XX XXX ReadyShare Access on Windows Start gt Run gt readyshare 4 Enter the modem router password Install and Access the Modem Router and Its Network 21 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The default WiFi password also referred to as the network key or passphrase is also on the product label 5 Click the Connect button The device connects to the WiFi network of the modem router Wi Fi Protected Setup Method Wi Fi Protected Setup WPS is a standard for easily adding computers
234. n The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt Dynamic DNS Dynamic DNS 2 Use a Dynamic DNS Service Service Provider NETGEAR Do you have a NETGEAR DDNS or a No IP DDNS account Yes No Please enter the following information for registration Host Name mynetgear com Email Password 6 32 characters ececcece Register By submitting this form I agree to the terms of service and that will only create one free account Select the Use a Dynamic DNS Service check box From the Service Provider menu select NETGEAR Select the No radio button In the Host Name field enter the name that you want to use for your URL Manage Dynamic DNS and Access Storage Devices Through the Internet 195 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The host name is sometimes called the domain name Your free URL includes the host name that you specify and ends with mynetgear com For example specify MyName mynetgear com 10 In the Email field enter the email address that you want to use for your account 11 In the Password 6 32 characters field enter the password that you want to use for your account 12 Click the Register button 13 Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service Specify a DNS Account That You Already Created If you already created a Dyn
235. n and the status changes to Available 3 To print from your computer when the status shows Waiting to Connect do the following a Click the Connect button The printer status changes to Manually connected by Mycomputer Now only your computer can use the printer b To allow the printer to be shared click the Disconnect button The printer is released from the connection and the status changes to Available Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning you can also use the USB printer for scanning For example the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs Share a USB Printer 206 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 S Printers and Faxes File Edit View Favorites Tools Help eect B JO search E Folders E Address Printers and Faxes LAO HP Photosmart C5200 series Printer Tasks gt 0 Paused E Add a printer gt Set up faxing See Also 2 Troubleshoot printing Get help with printing Other Places To use the scan feature of a multifunction USB printer 1 Click the NETGEAR USB Control Center icon a I NETGEAR USB Control Center System Tools About Device Status 2 Make sure that the printer status shows as Available 3 Click the Network Scanner button Share a USB Printer 207 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000
236. n on page 249 or View or Change a PPPoE or PPPoA Internet Connection on page 250 Idle Timeout minutes If you select Dial on Demand from the Connection Mode menu enter the idle time out period in minutes The idle time out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection The default is 5 minutes To disable the idle time out enter 0 When you disable the idle time out the connection is not terminated automatically Internet IP Address or IPTV IP Address depending on your selection in Step 8 Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned you for static IP address service The gateway is the ISP router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their domain names Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also NAT Network Address Translation
237. n view or change the modem routers cable or fiber Internet connection settings manually The following sections describe the options that are available to you to manually set up the cable or fiber Internet connection Manage the Internet Settings Manually 73 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Specify a Cable or Fiber Connection Without a Login Requirement on page 74 Specify a Cable or Fiber Connection with a Login Requirement and PPPoE Service on page 79 Note Some ISPs require that you register on their website before you can obtain Internet service Follow the directions that your ISP gave you Note If you connect both a DSL modem and a cable or fiber modem to the modem router and you want to manually specify the settings for a cable or fiber Internet connection you must first set the WAN connection preference manually to the Ethernet WAN port see Change the Physical WAN Connection Preference on page 210 If you do not the DSL settings take precedence over the cable or fiber settings However NETGEAR recommends that you connect only the modem that you intend to use for your Internet connection a DSL modem cable modem or fiber modem Specify a Cable or Fiber Connection Without a Login Requirement If you want to manually configure the cable or fiber connection settings use the information that your ISP gave you to connect to your Internet service If you cannot find this information contact your ISP Entering
238. nal Starting Port Server IP Address 1 CDDB 8880 8880 8880 8880 192 168 0 212 2 LWAPP 12222 12223 12222 12223 192 168 0 58 Edit Service x Delete Service Add Custom Service Arrange by internal IP The previous figure shows two custom port forwarding rules 6 Make sure that the Port Forwarding radio button is selected 7 Inthe table select the radio button next to the service or application name 8 Click the Delete Service button The rule is removed from the table Application Example Make a Local Web Server Public If you host a web server on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation Manage Port Forwarding and Port Triggering 282 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 In this example your modem router always gives your web server an IP address of 192 168 0 33 2 On the Port Forwarding Port Triggering screen configure the modem router to forward the HTTP service to the local address of your web server at 192 168 0 33 HTTP port 80 is the standard protocol for web servers 3 Optional Register a host name with a Dynamic DNS service and specify that name on the Dynamic DNS screen of the modem router Dynamic DNS makes it much easier to access a server from the Inte
239. name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administration gt Firmware Update The Firmware Update page displays Click the Check button The modem router detects new firmware if any is available and displays a message asking if you want to download and install it To download and install the new firmware click the Yes button The modem router locates the firmware downloads it and begins the update Warning To avoid the risk of corrupting the firmware do not interrupt the upload For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid white Manage the Modem Router and Monitor the Traffic 233 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A progress bar shows the progress of the firmware upload process The firmware upload process takes several minutes When the upload is complete your modem router restarts Verify that the modem router runs the new firmware version a Launch an Internet browser from a computer or WiFi device that is connected to the network b Type http www routerlogin net A login window opens c Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive d Click the OK button The BAS
240. name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt VPN Service The VNP page displays Select the Enable VPN Service radio button Scroll down to the Clients will use this VPN connection to access section and select the Home Network only radio button Click the Apply button Use VPN to Access Your Network 274 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved 9 Click For Windows or For Non Windows button and download the configuration files for your VPN clients 10 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Use a VPN Tunnel to Access Your Internet Service at Home t To access your Internet service 1 Setup the modem router to allow VPN access to your Internet service See Set Up VPN Client Internet Access in the Modem Router on page 273 2 On your computer launch the OpenVPN application The OpenVPN icon displays in the Windows taskbar 3 Right click the icon and select Connect 4 When the VPN connection is established launch your Internet browser Use VPN to Access Your Network 275 Manage Port Forwarding and Port 1 3 Triggering You can use port
241. nd 10 x x x If you experience a conflict change the IP scheme either for your home network or for the network with the client VPN computer For information about changing these settings see Manage the Modem Router s LAN IP Address Settings on page 219 To open a VPN tunnel 1 Launch the OpenVPN application with administrator privileges UT OpenVPN 2 3 2 1003 Setup Welcome to the OpenVPN 2 3 2 1003 Setup Wizard This wizard will guide you through the installation of OpenVPN an Open Source VPN package by James Yonan Note that the Windows version of OpenVPN will only run on Windows XP or higher The OpenVPN icon displays in the Windows taskbar Use VPN to Access Your Network 271 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Tip You can create a shortcut to the VPN program then use the shortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges 2 Right click the OpenVPN icon 3 Select Connect View Log Edit Config Change Password Settings Exit The VPN connection is established You can do the following e Launch a web browser and log in to your modem router e Use Windows file manager to access the modem routers USB device and download files Use VPN to Access the Modem Routers USB Device and Media To access a USB device and download files
242. nd LAN Network Settings 230 9 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 For more information about the settings see Set Up a Static Route on page 228 Click the Apply button The route is updated in the table on the Static Routes page Remove a Static Route You can remove an existing static route that you no longer need To remove a static route 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes page displays In the Static Routes table select the radio button to the left of the route Click the Delete button The route is removed from the table on the Static Routes page Manage the WAN and LAN Network Settings 231 Manage the Modem Router and Monitor the 1 1 Traffic This chapter describes how you can manage the settings for administering and maintaining your modem router and monitor the network The chapter includes the following sections e Update the Firmware of the Modem Router on page 233 e Manage the Configuration File of the Modem Router on page 235 e Recover the admin Password on page 237
243. not show 00 00 00 If the PPPoE or PPPoA connection is not working make sure that your service name user name and password are set correctly Or your ISP might not be able to provide an Internet connection For more information see one of the following sections Diagnostics and Troubleshooting 302 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE Service on page 57 Specify a VDSL Connection with a Login Requirement and PPPoE Service on page 68 Specify a Cable or Fiber Connection with a Login Requirement and PPPoE Service on page 79 Reestablish the PPPoE or PPPoA Connection If your PPPoE or PPPoA configuration information is correct see Verify the PPPoE or PPPoA Connection on page 302 your PPPoE or PPPoA connection is working t To reconnect if your PPPoE or PPPoA connection does not function 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt ADVANCED Home The ADVANCED Home page displays In the Internet Port pane click the Connection Status button The Connection Status page displays Click the Connect
244. nt Email Notifications on page 156 Specify Which Activities Are Logged You can specify which activities are logged These activities display in the log and are forwarded to the syslog server if you enabled the syslog server function To manage which activities are logged 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administration gt Logs The Logs page displays Select the check boxes that correspond to the activities that you want to be logged By default all check boxes are selected Clear the check boxes that correspond to the activities that you do not want to be logged Click the Apply button Your settings are saved Specify a Syslog Server You can let the modem router send the logs to a syslog server on your LAN or to an external syslog server The modem router can also broadcast the syslog server message on your LAN To specify a syslog server and enable forwarding of log messages 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name
245. nutes of inactivity check box cleared e Click the OK button 2 Your settings are saved Use Time Machine to Back Up onto a Storage Device You can use Time Machine to back up your Mac computers onto a USB hard disk drive that is connected to the USB port on the modem router To back up your Mac onto a USB hard drive 1 Prepare your USB device with a compatible format and partitions Share a Storage Device 178 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 See Set Up a USB Hard Drive on a Mac on page 177 If you plan to back up a large amount of data see Prepare to Back Up a Large Amount of Data on page 178 2 If your USB device uses a power supply connect it You must use the power supply when you connect the USB device to the modem router When you connect the USB device to the USB port on the modem router it might take up to two minutes before the USB device is ready for sharing By default the USB device is available to all computers on your local area network LAN 3 On your Mac computer select Go gt Connect to Server The Connect to Server screen displays 4 Type afp routerlogin net When prompted to enter your name and password select the Guest radio button 6 Click the Connect button o A list of connected devices displays This list includes the name admin when you log in as admin From the Apple menu select System Preferences Open Time Machine Click the Select Backup D
246. o either the DSL port or the Ethernet WAN port Note The modem router does not support load balancing over DSL and Ethernet WAN interfaces Only one WAN interface either the DLS port or the Ethernet WAN port can be active at any time To change the WAN connection preference il 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Setup gt WAN Setup The WAN Setup page displays From the WAN Preference menu select one of the following options Auto Detect The modem router automatically detects whether the WAN connection is DSL over the DLS port or Ethernet over the Internet port Auto Detect is the default setting Must use DSL WAN The modem router uses the DSL port for a DSL WAN connection The Internet port is shut down Must use Ethernet WAN The modem router uses the Internet port for an Ethernet WAN connection The DSL port is shut down Click the Apply button Your settings are saved Manage the WAN and LAN Network Settings 211 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Enable and Configure a VLAN A network of computers and devices can behave as if they we
247. oS rules and manage both default and custom QoS rules see Manage Default and Custom QoS Rules on page 161 NETGEAR recommends that you enable QoS if you use streaming Internet However when QoS assigns a high priority to streaming video it also assigns lower priority to the rest of your Internet traffic That means that other tasks such as downloading content from the Internet take longer To view the default QoS rules with their default priorities and turn on QoS 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt QoS Setup Optimize Performance 160 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 QoS Setup x cancel V Enable WMM Wi Fi multimedia settings 2 4GHz b g n 7 Enable WMM Wi Fi multimedia settings 5GHz a n E Tum Internet Access QoS On POWERED BY Uplink bandwidth Maximum 512 Kbps OOKLA Qos Mode QoS Rules Add Rules QoS by Service QoS by Device Applications MSN Messenger v Priority Normal v QoS rules Queue 1 Highest Queue 2 High Queue 3 Normal Queue 4 Low a IP Phone MSN Messenger Vonage IP Phone l Yahoo Me
248. odem Router Model D7000 Traffic Meter Cancel Internet Traffic Meter l Enable Traffic Meter Traffic volume control by No limit Monthly limit Mbytes Round up data volume for each connection by 0 Mbytes Connection time control Monthly limit Hours Traffic Counter Restart traffic counter at 0 100 am Onthe ist day of each month Restart Counter Now Traffic Control Pop up a warning message 0 Mbytes Minutes before the monthly limit is reached When the monthly limit is reached Turn the Internet LED to flashing green amber Disconnect and disable the Internet connection Select the Enable Traffic Meter check box Select the Traffic volume control by radio button From the corresponding menu select an option Download only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic In the Monthly Limit field enter how many MBytes MB per month are allowed If your ISP charges you for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by field In the Traffic Counter section set the traffic counter to begin at a specific time and date In the Traffic Control section enter a value in minutes to specify when the modem router issues a warning message before the monthly limit in hours is reached This setting is optional The modem router issues a warning when
249. odem router with the user name admin The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 characters Note This admin password is not the password that you use for WiFi access The label on your modem router shows your unique WiFi network name SSID and password for WiFi access To change the password for the user name admin 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button Install and Access the Modem Router and Its Network 41 T Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays Select ADVANCED gt Administration gt Set Password Old Password eeccccce Set Password Repeat New Password Enable Password Recovery Enter the old password Enter the new password twice Click the Apply button Your settings are saved Set Up Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the modem router user name admin Then you can recover the password if it is forgotten This recovery process is supported in Internet Explorer Firefox and Chrome b
250. of the following modes Up to 54 Mbps Legacy mode This mode allows 802 11n 802 11g and 802 11b devices to join the network but limits 802 11n devices to function at up to 54 Mbps Up to 289 Mbps Neighbor friendly mode for reduced interference with neighboring WiFi networks This mode allows 802 11n 802 11g and 802 11b devices to join the network but limits 802 11n devices to function at up to 289 Mbps Up to 600 Mbps Performance mode This mode allows 802 11n 802 11g and 802 11b devices to join the network and allows 802 11n devices to function at up to 600 Mbps This mode is the default mode Note The 600 Mbps performance mode requires 256 QAM support on the WiFi client Note WPA PSK security supports speeds of up to 54 Mbps Even if your devices are capable of a higher speed WPA PSK security limits their speed to 54 Mbps By default the modem router broadcasts its SSID so that WiFi stations can detect the WiFi name SSID in their scanned network lists To turn off the SSID broadcast clear the Enable SSID Broadcast check box Turning off the SSID broadcast provides additional WiFi security but users must know the SSID to be able to join the WiFi network of the modem router This information applies to the 2 4 GHz WiFi network Note NETGEAR recommends that you do not change your preset security settings WPA2 PSK AES Manage the WiFi Network Settings 105 Nighthawk AC1900 WiFi VDSL ADSL Modem Router
251. omputer then sends this request message to your modem router 3 Your modem router creates an entry in its internal session table describing this communication session between your computer and the IRC server Your modem router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server 4 Noting your port triggering rule and observing the destination port number of 6667 your modem router creates another session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message to your modem router using the NAT assigned source port for example port 33333 as the destination port and also sends an identify message to your modem router with destination port 113 6 When your modem router receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the modem Manage Port Forwarding and Port Triggering 290 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 router restores the original address information replaced by NAT and sends this reply message to your computer When your modem router receives the incoming message to destination port 113 it checks its session table and finds an active session for port 113 associated with your computer The modem router replaces the messa
252. on If you are unsure select TCP UDP Starting Port Enter the start port for the service or application Ending Port If the service or application uses a range of ports enter the end port for the range If the service or application uses a single port repeat the port number that you entered in the Starting Port field Service Type User Defined Enter the name of the custom service or application 11 Specify which devices on your LAN or LAN users are affected by the rule based on their IP addresses Only This IP Address Enter the required address in the fields to apply the rule to a single device on your LAN IP Address Range Enter the required addresses in the start and end fields to apply the rule to a range of devices All IP Addresses All computers and devices on your LAN are covered by this rule Control Access to the Internet 151 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 By default the All IP Addresses radio button is selected 12 Click the Add button The new rule is added to the Service Table on the Block Services page Change an Outbound Firewall Rule You can change an existing outbound firewall rule To change an outbound firewall rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The defa
253. on the LAN Setup screen 8 Click the Apply button Your settings are saved Manage Simple Outbound Firewall Rules for Services and Applications A firewall protects one network the trusted network such as your LAN from another the untrusted network such as the Internet while allowing communication between the two The modem router provides one default outbound firewall rule It allows all access to the Internet that is the WAN You can add simple rules to prevent access to specific services and applications on the Internet In addition you can specify if a rule applies to one user a range of users or all users on your LAN The modem router lists many default services and applications that you can use in outbound rules You can also add an outbound firewall rule for a custom service or application Control Access to the Internet 147 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 For information about blocking specific keywords URLs or sites see Use Keywords to Block Internet Sites on page 143 This type of blocking is another aspect of the outbound firewall For information about inbound firewall rules see Manage Port Forwarding and Port Triggering on page 276 Note Service blocking means the same thing as applying outbound firewall rules Add an Outbound Firewall Rule You can add an outbound firewall rule to prevent access to a specific service or application on the Internet To add an outbound fi
254. ontrol Access to the Internet 153 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Block Services fe Cancel Services Blocking Never J Per Schedule Always Service Table a Service Type Port IP Address 1 Age of Empire 4762447624 Any 2 Quakellfll 27960 27960 Any 6 Inthe Service Table select the radio button for the rule 7 Click the Delete button The rule is removed from the Service Table Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules You can set up a schedule that you can apply to keyword blocking see Use Keywords to Block Internet Sites on page 143 and outbound firewall rules see Manage Simple Outbound Firewall Rules for Services and Applications on page 147 If applied the schedule specifies the days and time that keyword blocking outbound firewall rules or both are active By default no schedule is set and you can either enable or disable these features To set up a schedule for blocking 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button Control Access to the Internet 154 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays 5 Sele
255. or WiFi access Warning If you clear a Keep Existing Wireless Settings check box and use WPS to add a computer or WiFi device to the modem router s WiFi network the associated SSID and passphrase are automatically generated and other WiFi devices that are already connected to the modem routers WiFi network might be disconnected 8 Click the Apply button Manage the WiFi Network Settings 128 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved Manage Advanced WiFi Features For most WiFi networks the advanced WiFi features work fine and you do not need to change the settings Tip If you want to change the WiFi settings of the modem routers main network use a wired connection to avoid being disconnected when the new WiFi settings take effect To manage advanced WiFi features 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Wireless Settings Manage the WiFi Network Settings 129 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Advanced Wireless Settings Apply Wireless Settings 2 4GHz b g n V Enable Wire
256. orage Devices Through the Internet on page 197 Note For information about how to connect the device and specify its settings see Share a Storage Device on page 173 193 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Set Up and Manage Dynamic DNS Internet service providers ISPs assign numbers called IP addresses to identify each Internet account Most ISPs use dynamically assigned IP addresses This means that the IP address can change at any time You can use the IP address to access your network remotely but most people do not know what their IP address is or when this address changes To make it easier to connect you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network To use this account you must set up the modem router to use Dynamic DNS Then the modem router notifies the Dynamic DNS service provider whenever its IP address changes When you access your Dynamic DNS account the service finds the current IP address of your home network and automatically connects you If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Your Personal FTP Server With your customized free URL you can use FTP to access your network when you are not home through Dynamic DNS To set up your FTP server you must register for a NETGEAR Dynamic DNS DDNS service
257. ote users can type ftp lt public IP address gt shares to access the USB device over the Internet and download or upload files lt public IP address gt is the external or public IP address that is assigned to the modem router for example 1 1 10 102 The default port is number 21 which you can change Share a Storage Device 181 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If you set up Dynamic DNS see Set Up and Manage Dynamic DNS on page 193 you can also type a URL domain name For example if your domain name is MyName and you use the NETGEAR DDNS server you can type ftp MyName mynetgear com to access the USB device over the Internet and download or upload files 10 Click the Apply button Your settings are saved Enable FTP Access Within Your Network File Transfer Protocol FTP lets you download receive and upload send large files faster Note For information about using FTP to access a storage device over the Internet see Manage Dynamic DNS and Access Storage Devices Through the Internet on page 193 To enable FTP access within your network 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button
258. other way If you cannot find this login information contact your ISP e WiFi network key or password Your modem router is preset with a unique WiFi network name SSID and password for WiFi access This information is on the product label Use this information to connect a WiFi device to the WiFi network of the modem router Modem router login This logs you in to the modem router interface from an Internet browser as admin NETGEAR genie Automatic Setup Utility You can use the NETGEAR genie automatic setup utility during initial installation and setup of your modem router This utility functions with both types of Internet service that the modem router supports e DSL service If you install your modem router for DSL service the modem router supports ADSL and VDSL service you can set up your modem router with the NETGEAR genie automatic setup utility which launches the first time that you set up the Internet connection for your modem router The NETGEAR genie automatic setup utility runs on any device with a web browser For more information see Set Up Your Modem Router for DSL Service on page 24 e Cable or fiber service If you install your modem router for cable or fiber service you can set up your modem router with the NETGEAR genie automatic setup utility which launches the first time that you set up the Internet connection for your modem router The NETGEAR genie automatic setup utility runs on any device with a web browser
259. ou use the modem router The Select Country menu is not available in all countries and might be masked out From the Select Internet Service Provider menu select the Internet service provider ISP that you are using If your ISP is not in the menu select Other Select the virtual interface Internet interface From the menu above the Enable This Interface check box leave the default menu selection at Internet e IPTV interface From the menu above the Enable This Interface check box select IPTV From the Transfer Mode menu select VDSL PTM When you select VDSL PTM from the Transfer Mode menu the only option in the DSL Mode menu is VDSL2 Specify that your ISP requires you to log in If you are configuring the Internet interface scroll down to the Does your Internet connection require a login section and select the Yes radio button If you are configuring the IPTV interface scroll down to the Does your IPTV connection require a login section and select the Yes radio button Make sure that the Enable This Interface check box is selected As an example the following figure shows the settings that display when you configure a VDSL connection for the Internet interface Manage the Internet Settings Manually 69 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet Setup GED CITED GD Select Country USA Select Internet Service Provider AT amp T X Transfer Mode VDSL PTM DSL Mode VDSL2 v Int
260. oughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead affect the data throughput rate Radio data rates Auto rate sensing e IEEE 802 11ac 2 0 IEEE 802 11n version 2 0 IEEE 802 11n 256QAM IEEE 802 11g IEEE 802 11b 2 4 GHz IEEE 802 11n IEEE 802 11a 5 0 GHz Maximum computers per WiFi Limited by the amount of WiFi network traffic generated by each node typically network 50 70 nodes Supplemental Information 312 Data encoding standards Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 eee 2 4 GHz band US 2 412 2 462 GHz Europe 2 412 2 472 GHz Australia 2 412 2 472 GHz Japan 2 412 2 472 GHz 5 GHz band US 5 18 5 24 5 745 5 825 GHz Europe 5 18 5 24 GHz Australia 5 18 5 24 5 745 5 825 GHz Japan 5 18 5 24 GHz 802 11 security WPA2 PSK WPA PSK WPA WPA2 mixed mode WPA WPA2 Enterprise and WEP xDSL data rate VDSL2 VDSL ADSL2 ADSL2 and ADSL multimode Up to 100 Mbps both upstream and downstream Operating frequency range Supports Annex A L and M Supports all VDSL2 profiles 8a 8b 8c 8d 12a 12b and 17a VDSL2 interface compliance with ITU T993 2 G 992 1 G dmt Annex A compliant G 992 2 G lite Annex A compliant ANSI T1 413 compliant G 992 3 ADSL2 compliant Annex A L and M G 992 5 ADSL2 compliant supporting Annex A and M G 993 2 compliant Annex A G 993 5 V
261. ownload the ReadySHARE Printer Utility on page 203 Install the ReadySHARE Printer Utility on page 203 Use the Shared Printer on page 205 View or Change the Status of a Printer on page 206 Use the Scan Feature of a Multifunction USB Printer on page 206 Change NETGEAR USB Control Center Settings on page 208 202 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Install the Printer Driver and Cable the Printer Some USB printer manufacturers for example HP and Lexmark request that you do not connect the USB cable until the installation software prompts you to do so To install the driver and cable the printer 1 On each computer on your network that shares the USB printer install the driver software for the USB printer If the printer driver is not installed contact the printer manufacturer 2 Use a USB printer cable to connect the USB printer to one of the USB ports on the modem router Each side panel provides one USB 3 0 port The left side panel contains USB port 1 The right side panel contains USB port 2 Download the ReadySHARE Printer Utility The utility works on Windows computers Mac computers smartphones and tablets To download the ReadySHARE Printer utility 1 Visit netgear com readyshare 2 Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the page 3 Click one of the following links Download PC installer and get started This is the utility for W
262. p the modem routers configuration settings 1 2 8 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administration gt Backup Settings The Backup Settings page displays Click the Back Up button Choose a location to store the file on your computer The name of the backup file is NETGEAR_D7000 cfg Follow the directions of your browser to save the file Restore the Settings If you backed up the configuration file you can restore the configuration from this file To restore configuration settings that you backed up 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administration gt Backup Settings The Backup Settings page displays Click the Browse button and navigate to and select the saved configuration file Manage the Modem Router and
263. page 24 The following figure shows the cabling of your modem router for cable or fiber service Install and Access the Modem Router and Its Network 32 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Figure 7 Modem router cabling for cable or fiber service To connect your modem router to a cable or fiber service 1 Unplug your cable or fiber modem s power leaving the modem connected to the wall jack for your Internet service 2 If your cable or fiber modem includes a battery backup remove the battery 3 Use an Ethernet cable to connect the cable or fiber modem to the red Internet port on the modem router 4 If your cable or fiber modem includes a battery backup reinsert the battery 5 Plug in and turn on your cable or fiber modem 6 Connect the power adapter to the modem router and plug it into an electrical outlet Wait for the Power LED to light solid white which takes about two minutes 7 If the Power LED does not light press the Power On Off button Wait for the WiFi LED to light solid white If the WiFi LED does not light press the WiFi On Off button 9 Connect a computer to the modem router by one of the following methods Ethernet cable Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on the modem router The product package contains a yellow Ethernet cable Your computer connects to the modem routers LAN WiFi Connect to the default WiFi network o
264. page displays Click the Clear List button All keywords and domains are removed from the blocked list Click the Apply button Your settings are saved Specify a Trusted Computer You can exempt one trusted device from blocking and logging The device that you exempt must be assigned a fixed static IP address To specify a trusted device 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Security gt Block Sites Control Access to the Internet 146 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Block Sites Keyword Blocking Never D Per Schedule Always Type keyword or domain name here Add Keyword Block sites containing these keywords or domain names A Lt C Allow trusted IP address to visit blocked sites Trusted IP Address 192 168 0 a iz 6 Scroll down and select the Allow trusted IP address to visit blocked sites check box 7 Inthe Trusted IP Address field enter the IP address of the trusted device The first three octets of the IP address are automatically populated and depend on the IP address that is assigned to the modem router
265. pens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt LAN Setup LAN Setup C ED Device Name D7000 LAN TCP IP Setup IP Address 192 168 0 ed IP Subnet Mask 255 255 255 0 RIP Direction Both RIP Version Disable v V Use Router as DHCP Server Single Start IP Address 192 168 0 eZ Finish IP Address 192 168 0 254 Address Reservation E IP Address Device Name MAC Address 6 Make sure that the Use Router as DHCP Server check box is selected Manage the WAN and LAN Network Settings 226 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 This check box is selected by default 7 Specify the range of IP addresses that the modem router assigns e Inthe Single Start IP Address field enter the lowest number in the range This IP address must be in the same subnet as the modem router By default the starting IP address is 192 168 0 2 e Inthe Finish IP Address field enter the number at the end of the range of IP addresses This IP address must be in the same subnet as the modem router By default the ending IP address is 192 168 0 254 8 Click the Apply button Your settings are saved Disable the Built In DHCP Server By default the modem router functions as a DHCP server
266. pins 1 and 4 or the RJ 11 jack The modem router uses pins 2 and 3 Internet LED Is Off If the Internet LED is off SJ the modem router cannot connect to the Internet Verify the following e Check to see that your login credentials are correct or that the information you entered for the ISP connection is correct For more information see one of the following sections e Manually Set Up an ADSL Internet Connection on page 51 e Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 e Check to see if your ISP is experiencing a problem it might not be that the modem router cannot connect to the Internet but rather that your ISP cannot provide an Internet connection Obtain an Internet IP Address If the modem router cannot access the Internet but the Internet LED lights solid white see if the modem router can obtain an Internet IP address from the ISP Unless the modem router is assigned a Diagnostics and Troubleshooting 300 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 static IP address the modem router requests an IP address from the ISP You can determine whether the request was successful using the web management interface t To check the Internet IP address 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for
267. plays skip to Step 14 If it does not display do the following a Inthe address field of the web browser enter www routerlogin net b When prompted enter admin for the user name and password for the password If the NETGEAR genie automatic setup utility displays skip to Step 14 If the NETGEAR genie automatic setup utility still does not display see Step 13 13 If the browser cannot display the web page do the following a Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to the modem router b Make sure that the Power LED of the modem router is lit solid white c Make sure that your browser does not cache the previous page by closing and reopening the browser d Clear the browser cache e If the computer is set to a static fixed IP address this setting is uncommon either change the computer to obtain an IP address automatically from the modem router through DHCP or change the IP address of the computer to a static IP address in the 192 168 0 2 192 168 0 254 range 14 Click the Next button Install and Access the Modem Router and Its Network 27 15 16 17 18 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 NETGEAR genie J Configuring the Internet Connection You are not yet connected to the Internet Select Country Country USA Select Internet Service Provider Internet Service Provider AT amp T Do you want NETGEAR Genie to help
268. printed on the product label see Bottom Panel Product Label on page 17 Note NETGEAR recommends that you do not change the default SSID If you must change the SSID enter a 32 character maximum case sensitive name in this field From the Channel menu select an individual channel The default channel depends on your selection from the Region menu Note In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this situation occurs experiment with different channels to see which is the best Note If you use multiple WiFi access points APs re duce interference by selecting different channels for adjacent APs NETGEAR recommends a channel spacing of four channels between adja cent APs Mode From the Mode menu select one of the following modes Up to 289 Mbps Legacy mode This mode allows 802 11ac 802 11na and 802 11a devices to join the network but limits 802 11ac and 802 11na devices to function at up to 289 Mbps Up to 600 Mbps Neighbor friendly mode for reduced interference with neighboring WiFi networks This mode allows 802 11ac 802 11na and 802 1 1a devices to join the Manage the WiFi Network Settings 107 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 network but limits 802 11ac devices to function at up to 600 Mbps Up to 1300 Mbps Performance mode This mode allows 802 11
269. puter are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and modem router e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your modem router and your computer are correct and that the addresses are on the same subnet Test the Path from Your Computer to a Remote Device After you verify that the LAN path works correctly test the path from your computer to a remote device 1 From the Windows toolbar click the Start button and select Run 2 Inthe field provided enter ping n 10 P address where P address is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as described in Test the LAN Path to Your Modem Router on page 305 display If you do not receive replies do the following e Check to see that the IP address of your modem router is listed as the default router in your computer If the IP configuration of your computer is assigned by DHCP this information is not visible in your computer s Network Control Panel Verify that the IP address of the modem router is listed as the default router e Check to see that the network address of your computer the portion of the IP address specified by the netmask is different from the network address of the r
270. r s IPv6 Address On LAN This field shows the IPv6 address that is acquired for the modem routers LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 7 Select an IP Address Assignment radio button Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPV6 client function Auto Config This is the default setting 8 To specify the interface ID for the IPv6 address of the modem routers LAN interface select the Use This Interface ID check box and enter the interface ID If you do not specify an ID here the modem router generates one automatically from its MAC address 9 Select the IPv 6 filtering mode Secured In secured mode which is the default mode the modem router inspects both TCP and UDP packets Open In open mode the modem router inspects UDP packets only 10 Click the Apply button Your settings are saved Set Up an IPv6 6to4 Tunnel Connection With an IPv6 connection your modem router creates a 6to4 tunnel to a remote relay router Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection Note Follow the directions that your IPv6
271. r This method passes more information to LAN devices but some IPv6 systems might not support the DHCPV 6 client function Auto Config This is the default setting 10 To specify the interface ID for the IPv6 address of the modem routers LAN interface select the Use This Interface ID check box and enter the interface ID If you do not specify an ID here the modem router generates one automatically from its MAC address 11 Select the IPv6 filtering mode Secured In secured mode which is the default mode the modem router inspects both TCP and UDP packets Open In open mode the modem router inspects UDP packets only 12 Click the Apply button Your settings are saved Manage the MTU Size The maximum transmission unit MTU is the largest data packet a network device transmits Manage the Internet Settings Manually 98 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 MTU Concepts When one network device communicates across the Internet with another the data packets travel through many devices along the way If a device in the data path uses a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the device with the smallest MTU The best MTU setting for NETGEAR equipment is often the default value In some situations changing the value fixes one problem but causes another Leave the MTU unchanged unless one of these situations occurs e You experien
272. ration gt Diagnostics The Diagnostics page displays In the IP address field enter an IP address Click the Ping button The Diagnostics Ping page displays the results of the ping test To return to the Diagnostics page click the Back button Display the Routing Table Displaying the modem router s internal routing table can assist you or NETGEAR technical support in diagnosing routing problems To display the routing table 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administration gt Diagnostics The Diagnostics page displays Click the Display button The Diagnostics Routing Table page displays the routing table Diagnostics and Troubleshooting 294 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To return to the Diagnostics page click the Back button Reboot the Modem Router from the Web Management Interface You or NETGEAR technical support can reboot the modem router from the web management interface either locally or remotely for example when the modem router seems to be unstable or is not operating normally To reboot the modem router from
273. rd is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Wireless Settings The Advanced Wireless Settings page displays 6 Scroll to the very bottom of the page 7 Disable or enable implicit beamforming by doing the following e To disable implicit beamforming clear the Enable Implicit BEAMFORMING check box To enable implicit beamforming select the Enable Implicit BEAMFORMING check box By default implicit beamforming is enabled 8 Click the Apply button Your settings are saved Improve Network Connections with Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network Optimize Performance 171 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance keep UPnP enabled which it is by default To manage Universal Plug and Play 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router Th
274. re connected to the same network even though they might actually be physically on different segments of a LAN Virtual LANs VLANs are configured through software rather than hardware which makes them very flexible If you enable a VLAN and if the network devices hubs and switches on your LAN support the VLAN 802 1Q standard the VLAN ID for the wireless access point is associated with all traffic coming from the modem router If you are subscribed to IPTV service the modem router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic For information about enabling and configuring the virtual IPTV interface see one of the following sections e Manually Set Up an ADSL Internet Connection on page 51 e Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 Note If your ISP provides directions for how to set up VLANs for IPTV and Internet service follow those directions To enable and configure a VLAN for the virtual Internet interface and another VLAN for the virtual IPTV interface 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC
275. rewall rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Security gt Block Services Block Services fx Cancel Services Blocking Never Per Schedule Always Service Table Service Type Port IP Address 6 Inthe Service Blocking section specify how the modem router applies outbound rules Per Schedule Use keyword blocking according to a schedule that you set Control Access to the Internet 148 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 For more information see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 154 Always Use keyword blocking continuously 7 Below the Service Table click the Add button Bloc ervi Setup Service Type User Defined X Protocol TCP v Starting Port 1 65535 Ending Port 1 65535 Service Type User Defined Filter Services For Only This IP Address 192 168 0 IP Address Range 192 168 0 to 192 168 0 AIl IP Addresses 8 From the Service Type menu select service or application to be covered by this rule If the service or application does not display in the list yo
276. rnet because you can enter the name in the Internet browser Otherwise you must know the IP address that the ISP assigned which typically changes How the Modem Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule 1 When you enter the URL www example com in your browser the browser sends a web page request message with the following destination information Destination address The IP address of www example com which is the address of your modem router Destination port number 80 which is the standard port number for a web server process 2 The modem router receives the message and finds your port forwarding rule for incoming port 80 traffic 3 The modem router changes the destination IP address in the message to 192 168 0 123 and sends the message to that computer 4 Your web server at IP address 192 168 0 123 receives the request and sends a reply message to your modem router 5 Your modem router performs Network Address Translation NAT on the source IP address and sends the reply through the Internet to the computer or WiFi device that sent the web page request Manage Port Triggering for Services and Applications Port triggering is a dynamic extension of port forwarding that is useful in these cases e An application must use port forwarding to more than one local computer but not simultaneously e An application must open incoming ports that are different
277. router can email you its logs of its activity The log records router activity and security events such as attempts to access blocked sites or services h To set up email notifications 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Security gt E mail Control Access to the Internet 156 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 E mail ECOD H Turn E mail Notification On Send alerts and logs through e mail Your Outgoing Mail Server Send to This E mail Address Outgoing Mail Server Port Number 25 Secure connection use SSL My mail server requires authentication User Name Password Send Alert Immediately If a DoS attack is detected If a Port Scan is detected When someone attempts to visit a blocked site Send logs according to this schedule Hourly Day Sunday Time 1 00 am pm 6 Select the Turn Email Notification On check box 7 Enter the settings as described in the following table ee O O OOO O Send alerts and logs through e mail Your Outgoing Mail Server Enter the name of your ISP s outgoing SMTP mail server such as mail myISP co
278. rowsers but not in the Safari browser To set up password recovery 1 2 N Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Administration gt Set Password The Set Password page displays Select the Enable Password Recovery check box Select two security questions and provide answers to them Click the Apply button Install and Access the Modem Router and Its Network 42 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Your settings are saved Let the Modem Router Automatically Update Its Firmware When you set up your modem router and are connected to the Internet the modem router automatically checks for you to see if newer firmware is available If it is a message is displayed at the top of the page For information about manually upgrading firmware see Update the Firmware of the Modem Router on page 233 To automatically update the firmware 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login pop up window displays Enter the modem router user name and password The user name is
279. rules Queue 1 Highest Queue 2 High Queue 3 Normal Queue 4 Low a IP Phone l MSN Messenger Vonage IP Phone Yahoo Messenger Google Talk NetMeeting Rintanae MiA aie Edit Delete s x Delete All 6 Select the By Device radio button The following figure shows only part of the QoS Setup page Optimize Performance 164 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Add Rules QoS by Service QoS by Device QoSPolicy Prony DeviceName MACAddress a es a ae ae QoS Policy for MAC Address Device Name Priority Normal 7 Either select the radio button for a device in the MAC Device List to complete the fields automatically by default each device is assigned a normal priority or specify the settings for the device as described in the following table Fld eseriptom O O QoS Policy for Enter a name for the QoS rule MAC Address Enter the MAC address for the device Enter the name of the device Priority Select the priority Highest High Normal or Low that must be assigned to the service or application The priority selections correspond to the queue columns in the QoS rules table 8 Click the Add button The new QoS rule is added to the QoS rules table 9 Click the Apply button Your settings are saved Change a QoS Rule or Change the Priority for a Rule You can change an existing default or custom QoS rule For default rules you can change only the priori
280. s Use Default Address Use Computer MAC Address Use This MAC Address A4 2B 8C F8 CE 47 11 Enter the cable or fiber settings as described in the following table Fie Pesernton S O Transfer Mode These settings are not disabled but do not apply to a cable or fiber connection You can ignore these settings DSL Mode Unless you changed the physical WAN interface settings so that the modem router must use the Ethernet WAN interface see Change the Physical WAN Connection Preference on page 210 these settings are not disabled However these settings do not apply to a cable or fiber connection and you can ignore them Manage the Internet Settings Manually 81 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Ba O O OOOO O Use VLANID Select the Use VLANID check box and enter the VLAN ID as indicated by your ISP A VLAN ID might be required if you subscribe to both Internet service and IPTV service If your ISP did not provide you with a VLAN ID leave the Use VLANID check box cleared which is the default setting Priority 0 7 If your ISP provided you with a VLAN ID and a priority value enter the priority value which is a number from 0 to 7 You can enter a priority value only in combination with a VLAN ID If your ISP did not provide you with a priority value leave the default setting 0 Bridge Mode This setting is an option that applies to the IPTV interface only For information about configuring bridge mod
281. s and make sure that you selected the correct options and entered everything correctly Run the Setup Wizard one more time Contact your ISP to verify that you are using the correct configuration information Read Troubleshoot the Internet Connection on page 299 If problems persist register your NETGEAR product and contact NETGEAR technical support papp Manually Set Up an ADSL Internet Connection You can view or change the modem routers ADSL Internet connection settings manually The following sections describe the options that are available to you to manually set up the ADSL Internet connection e Specify an ADSL Connection Without a Login Requirement on page 51 e Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE Service on page 57 Note Some ISPs require that you register on their website before you can obtain Internet service Follow the directions that your ISP gave you Specify an ADSL Connection Without a Login Requirement If you want to manually configure the ADSL connection settings use the information that your ISP gave you to connect to your Internet service If you cannot find this information contact your ISP Entering incorrect information might prevent the modem router from connecting to the Internet The modem router provides a virtual Internet interface and a virtual IPTV interface In most situations you only need to configure the Internet interface If you use one or more IPTV devices you mig
282. scroll down to the Does your Internet connection require a login section and select the No radio button If you are configuring the IPTV interface scroll down to the Does your IPTV connection require a login section and select the No radio button Make sure that the Enable This Interface check box is selected As an example the following figure shows the settings that display when you configure a VDSL connection for the Internet interface Manage the Internet Settings Manually 64 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet Setup TD CZD ZED Select Country USA S Select Internet Service Provider AT amp T X Transfer Mode VDSL PTM DSL Mode VDSL2 v Internet v 7 Enable This Interface Muse VLANID 10 Priority 0 7 0 Does your Internet connection require a login m Yes No Account Name D7000 Domain Name Internet IP Address Get Dynamically from ISP Use Static IP Address Use Static IP Address IP Subnet Mask Gateway IP Address Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary DNS Secondary DNS NAT Network Address Translation Enable Disable Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address A4 2B 8C FS8 CE 47 DHCP Options Vendor Class Identifier String Option 60 Vendor Identifier String Option 61 Enter the VDSL settings as described in the following table Fi eset O
283. se one or more IPTV devices you might also need to configure the IPTV interface Follow the directions that your ISP gave you Note If you must configure the IPTV interface first use the following procedure to configure the Internet interface Then repeat the procedure to configure the IPTV interface To view or specify the settings for a cable or fiber Internet connection that requires a login and uses a PPPoE service 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password Manage the Internet Settings Manually 79 10 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select Internet The Internet Setup page displays From the Select Country menu select the country in which you use the modem router The Select Country menu is not available in all countries and might be masked out From the Select Internet Service Provider menu select the Internet service provider ISP that you are using If your ISP is not in the menu select Other Select the virtual interface Internet interface From the menu above the Enable This Interface check box leave the default menu selection at Internet e IPTV interface From
284. see the USB printer displayed onscreen you can disable the firewall temporarily to allow the utility to work Select the printer and click the Connect button The printer status changes to Manually connected by Mycomputer Now only the computer that you are using can use this printer Click the Disconnect button The status changes to Available Now all computers on the network can use the printer To exit the utility select System gt Exit Use the Shared Printer For each computer after you click the Connect and Disconnect buttons once the utility automatically manages the printing queue By default the utility starts automatically whenever you log on to Windows and runs in the background Manually Connect and Print For each computer after you click the Connect and Disconnect buttons once the utility automatically manages the printing queue By default the utility starts automatically whenever you log on to Windows and runs in the background To manually connect and print 1 3 4 Click the NETGEAR USB Control Center icon a The main screen displays Click the Connect button The printer status changes to Manually connected by Mycomputer Now only the computer that you are using can use this printer Use the print feature in your application to print your document To release the printer so that all computers on the network can use it click the Disconnect button Print and Release the Printer To print an
285. ser name and password are case sensitive Click the OK button Share a Storage Device 189 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The BASIC Home page displays 5 Select BASIC gt ReadySHARE The USB Storage Basic Settings page displays By default the Basic radio button is selected If more than one USB device is attached the Available Networks Folders table displays the attached devices but you cannot select a device on this page 6 Click the Edit button USB Storage Advanced Seting qu ED pply gt Network Device Name readyshare Workgroup Workgroup Enable Access Method Link Port W Network Connection weadyshare V HTTP http readyshare routerlogin neYshares 80 T HTTPS via internet https 0 0 0 0 shares 443 F FTP ftp readyshare routerlogin netshares 21 T FTP via internet ftp 0 0 0 0 shares 21 Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space readysnare UsB_Storage All no password All no password ba o 6177MB Safely Remove USB Device The previous figure shows a USB device attached to the modem router 7 In the Available Network Folders table select the device 8 Click the Safely Remove USB Device button The device goes offline and a pop up window opens 9 Click the OK button 10 Physically disconnect the USB device Use the Modem Router as a Media Server The modem router can function
286. servers Change the MTU only if you are sure that it is necessary for your ISP connection To change the MTU size 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt WAN Setup The WAN Setup page displays 6 Inthe MTU Size field enter a value from 616 to 1500 The normal MTU maximum transmit unit value for most Ethernet networks is 1500 bytes 1492 bytes for PPPoE connections or 1436 for PPTP connections 7 Click the Apply button Your settings are saved Manage the Internet Settings Manually 100 Manage the WiFi Network Settings 4 This chapter describes how you can manage the WiFi network settings of the modem router The chapter includes the following sections Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 102 Use WPS to Add a Device to the WiFi Network on page 114 Manage the Basic WiFi Settings and WiFi Security of the Guest Network on page 117 Control the WiFi Radios on page 123 Set Up a WiFi Schedule on page 125 Manage the WPS Settings on page 127 Manage Advanced WiFi Features on page 129 Use the Modem Router as a WiFi Access Poin
287. setting 0 Bridge Mode This setting is an option that applies to the IPTV interface only For information about configuring bridge mode see Enable Bridge Mode for IPTV Devices on page 215 Encapsulation Select the encapsulation as indicated by your ISP Manage the Internet Settings Manually 60 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Fod eset S O PPPoE PPP over Ethernet Your Internet connection uses PPP over Ethernet PPPoA PPP over ATM Your Internet connection uses PPP over ATM Login Enter the login name that you use to log in to your Internet service as indicated by your ISP This login name is often an email address Password Enter the password that you use to log in to your Internet service as indicated by your ISP Service Name Enter the service name that you use to log in to your Internet service as indicated by your ISP Often a service name is not required Note This field does not display if your selection from the En capsulation menu is PPPoA PPP over ATM Connection Mode Select how the Internet connection functions Always On Once the Internet connection is established it remains active This is the default setting Dial on Demand When someone attempts to connect to the Internet the Internet connection is established When the idle time out period expires the Internet connection is terminated Manually Connect You must connect to the Internet manually see View or
288. sitive 4 Click the OK button The BASIC Home page displays 5 Select BASIC gt ReadySHARE The USB Storage Basic Settings page displays By default the Basic radio button is selected 6 Click the Edit button Share a Storage Device 183 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 USB Storage Advanced Settings Network Device Name readyshare Workgroup Workgroup Enable Access Method Link Port v Network Connection Wweadyshare V HTTP http i h 80 F HTTPS via internet https 0 0 0 0 shares 443 a FTP fip readyshare routerlogin netshares 21 FTP via internet ftp 0 0 0 0 shares 21 Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space weadysharelUSB_Storage All no password All nopassword UA o 617 7 MB Safely Remove USB Device The previous figure shows a USB device attached to the modem router 7 The Available Networks Folder section shows the following settings e Share Name The default share name is USB_Storage e Read Access and Write Access The permissions and access controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the modem router e Folder Name Full path of the network folder e Volume Name Volume name from the storage device e Total Space and Free Space The current utilization of the storage d
289. sk for the final destination of the route If the destination is a single host enter 255 255 255 255 Manage the WAN and LAN Network Settings 229 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 fee ft Gateway IP Address Enter the IP address of the gateway The IP address of the gateway must be on the same LAN segment as the modem router Metric Enter a number from 1 through 15 This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 10 Click the Apply button Your settings are saved The static route is added to the table on the Static Routes page Change a Static Route You can change an existing static route To change a static route 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes page displays 6 Inthe Static Routes table select the radio button to the left of the route 7 Click the Edit button The page adjusts 8 Change the settings for the route Manage the WAN a
290. splays Not Available 7 If your IPv6 ISP gave you a specific host name in the User Class if Required field enter the host name If your IPv6 ISP did not give you a specific host name you can leave this field blank 8 To specify a domain name in the Domain Name field enter a domain name If your ISP gave you a specific domain name enter it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name Manage the Internet Settings Manually 93 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If your ISP did not give you a specific domain name you can either leave this field blank or enter the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz enter xxx yyy zzz as the domain name 9 Select an IP Address Assignment radio button Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPV 6 client function This is the default setting Auto Config The modem router automatically configures its IPv6 address based on the IPv6 protocol 10 To specify the interface ID for the IPv6 address of the modem routers LAN interface select the Use This Interface ID check box and enter the interface ID If
291. ss of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is registered by the ISP Use This MAC Address Enter the MAC address that you want to use By default the field displays the MAC address of the Internet port DHCP Options Vendor Class Identifier String Enter the vendor class identifier VCI string as indicated by your option 60 ISP If your ISP did not provide you with a VCI string leave this field blank Manage the Internet Settings Manually 67 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 ee fe Client Identifier String option 61 Enter the client identifier client ID string as indicated by your ISP If your ISP did not provide you with a client ID string leave this field blank 13 Click the Apply button Your settings are saved 14 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 299 Specify a VDSL Connection with a Login Requirement and PPPoE Service If you want to manually
292. ssenger Google Talk NetMeeting aie Rintanne MiA Edit Delete x Delete All If you did not add any custom rules or change priorities the QoS rules table displays the default QoS rules and their default priority queues from the highest queue the leftmost column to the lowest priority the rightmost column 6 Select the Turn Internet Access QoS On check box 7 Click the Apply button Your settings are saved The modem router assigns traffic priorities according to the QoS rules and their priority queues Manage Default and Custom QoS Rules You can add custom QoS rules and change and remove both default and custom QoS rules You can add QoS rules for services and applications but also for specific devices on your network Add a Custom QoS Rule for a Service or Application If the service or application for which you want to assign a traffic priority is not part of the default QoS rules you can add a custom QoS rule Optimize Performance 161 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To add a custom QoS rule for a service or application 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home pag
293. stall the genie app Open the genie app and select Parental Controls After installation Live Parental Controls automatically starts Live Parental Controls Powered by OpenDNS NETGEAR POUN You re about to setup NETGEAR Live Parental Controls Powered by OpenDNS on your router to fiter websites visited on your computers and other networked devices THE INTERNET UVE PARENTAL CONTROLS ENABLED v Set different filtering rules for each user on v Set rules based on the time of doy FILTERING LOW Our custom settings let you relax security settings for some users or at some times of the day Leam more 9 Click the Next button read the note and click the Next button again Control Access to the Internet 135 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Because Live Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account Setting up Live Parental Controls Welcome this setup wizard will quiddy configure NETGEAR Live Parental Controls Powered by OpenDNS on your NETGEAR router In order to use Live Parental Controls you need a free OpenDNS account Do you already have one Yes use my existing OpenDNS account O No I need to create a free OpenDNS account 10 Select a radio button as follows If you already own an OpenDNS account leave the Yes radio button selected If you do not own an OpenDNS account select the No radio button If you are creating an
294. stered by the ISP Use This MAC Address Enter the MAC address that you want to use By default the field displays the MAC address of the Internet port DHCP Options Manage the Internet Settings Manually 78 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 pe Vendor Class Identifier String Enter the vendor class identifier VCI string as indicated by your option 60 ISP If your ISP did not provide you with a VCI string leave this field blank Client Identifier String option 61 Enter the client identifier client ID string as indicated by your ISP If your ISP did not provide you with a client ID string leave this field blank 12 Click the Apply button Your settings are saved 13 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 299 Specify a Cable or Fiber Connection with a Login Requirement and PPPoE Service If you want to manually configure the cable or fiber connection settings use the information that your ISP gave you to log in and connect to your Internet service If you cannot find this information contact your ISP Entering incorrect information might prevent the modem router from connecting to the Internet The modem router provides a virtual Internet interface and a virtual IPTV interface In most situations you only need to configure the Internet interface If you u
295. t A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt WPS Wizard The page displays a description of the WPS method 6 Click the Next button dv Cli Select a setup method Push Button recommended You can either press the physical push button on the router or click the button soft push button in this screen PIN Number This is the security PIN of the WPS Client While connecting WPS enabled adapters provide a randomly generated security PIN By default the Push Button recommended radio button is selected Either click the button onscreen or press the WPS button on the right side panel of the modem router For two minutes the modem router attempts to find the WiFi device that is the client that you want to join the modem routers main WiFi network During this time the WiFi LED on the top panel of the modem router blinks white 8 Within two minutes go to the WiFi device and press its WPS button to join the modem routers main WiFi network without entering a password Manage the WiFi Network Settings 115 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 After the modem router establishes a WPS connection the WiFi LED lights solid white and the Add WPS Client page displays a confirmation message To verify
296. t a USB HDD to one of the USB ports on the modem router 2 Visit www netgear com readyshare 3 Scroll down to the A Happy Home Is Filled With Love And Safely Stored Data section 4 5 6 Click the Download the installer and get started link Follow the onscreen instructions to download the utility file Launch the ReadySHARE Vault install exe file and install the utility The Dashboard page displays Use the dashboard or the Backup tab to set up and run your backup Back Up Mac Computers with Time Machine You can use Time Machine to back up your Mac computers onto a USB hard drive that is connected to the USB port on the modem router You can access the connected storage device from your Mac with a wired or wireless connection to your modem router Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB disk to do the Time Machine backup for the first time Use a blank partition to prevent some issues during backup using Time Machine The modem router supports GUID or MBR partitions To format your USB hard disk drive and specify partitions 1 2 SE eo Physically connect the USB hard drive to your Mac On your Mac go to Spotlight or the magnifying glass at the top right of the screen and search for Disk Utility To format your USB device open the Disk Utility click the Erase tab and click the Erase button Click the Partition tab Click the Partition Layout menu
297. t is listed in the table 10 Click the Apply button Your settings are saved The rule is added to the table on the Port Forwarding Port Triggering page 11 To arrange the table entries by internal IP address click the Arrange by internal IP button The lowest internal IP address displays at the top and the highest at the bottom Change a Port Forwarding Rule You can change an existing port forwarding rule To change a port forwarding rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering Manage Port Forwarding and Port Triggering 280 N 10 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Port Forwarding Port Triggering Please select the service type Port Forwarding Port Triggering Service Name Server IP Address FTP 192 168 0 Add Service Name External Starting Port Internal Starting Port Server IP Address 1 CDDB 8880 8880 8880 8880 192 168 0 212 2 LWAPP 12222 12223 12222 12223 192 168 0 58 Edit Service x Delete Service Add Custom Service j Arrange by internal IP The previous fig
298. t on page 131 For information about setting up an access control list ACL and managing WiFi access see Allow or Block Access to Your Network on page 136 101 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Manage the Basic WiFi Settings and WiFi Security of the Main Network The modem router comes with preset security This means that the WiFi network name SSID network key password and security option encryption protocol are preset in the factory The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security You can find the preset SSID and password on the product label see Bottom Panel Product Label on page 17 Note NETGEAR recommends that you do not change your preset security settings If you do decide to change your preset security settings make a note of the new settings and store the note in a safe place where you can easily find it View or Change the Basic WiFi Settings You can view or change the basic WiFi settings and WiFi security The modem router simultaneously supports the 2 4 GHz band for 802 11b g n devices and the 5 GHz band for 802 1 1a n ac devices Tip If do decide to change the WiFi settings of the modem routers main network use a wired connection to avoid being disconnected when the new WiFi settings take effect To view or change the basic WiFi settings 1 Launch an Internet browser from a computer or WiFi device that is connected to
299. tcartnadahenause te caanesenneianenadarcaruiedi einen cantante 239 View the Status and Statistics of the Modem Routet cccccccessssssseeeeeees 240 View Information About the Modem Router and the Internet Modem and WiFi SENISE ee ee ee ee eee 240 View the Traffic St ANSN OSs siiiasi cecetetentidranideiccienmniereniebadsiwnnnl dnc davetenieselneladan 247 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Change the Traffic Statistics Polling Frequency cceceeeeeeeeeeeeetneeeeees 248 View or Change a TCP IP Internet Connection cccceeeensceeeeeeeeeseesneees 249 View or Change a PPPoE or PPPoA Internet Connection eeeeee 250 View Devices Currently on the Network c cccccessseeeeeeseeeeeeeeeeeeeeesaeeeeeneaas 251 Manage the Activity Log and SySlog cccccccceeeeeeeeeeeeneeeeeeesaaeeeeneeeeeeeneneeeees 252 View te LOgS rasaire ena eas gea in a E a N aeccetcetetedsvedanstede 253 Specify Which Activities Are Logged sssseesssseeessrrrrseernrrerrnnrssrrrrssrrrnne 255 Spe cify a Syslog S rVe snene ii e n r o ar E a S ier 255 Monitor and Meter Internet Traffic ccccccccsssssseceeeeeeesssssnseaeeeeeeesseeseseeneeeess 256 Start the Traffic Meter Without Traffic Volume Restrictions cceeee 256 View the Traffic Statistics and Traffic Status cccccccceceeeesssesseeeeeeeeeeeeees 257 Restrict Internet Traffic by VOIUMEC
300. te The modem router is connected to a DSL service and the DSL connection is ready Blinking white The modem router is negotiating the best possible speed on the DSL line Off The modem router is not connected to a DSL service or a DSL connection is not established Solid white The 2 4 GHz WiFi radio is operating Blinking white The modem router is sending or receiving WiFi traffic over the 2 4 GHz radio Off The 2 4 GHz WiFi radio is off 2 4 GHz WiFi Solid white The 5 GHz WiFi radio is operating Blinking white The modem router is sending or receiving WiFi traffic over the 5 GHz radio Off The 5 GHz WiFi radio is off Solid white A USB device is connected and is ready Blinking white Data is being transmitted to or from the USB device Off No USB device is connected or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device The LED color indicates the speed white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections Hardware Overview of the Modem Router 14 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Solid white or solid amber A powered on device is connected to the Ethernet port Blinking white or blinking amber Data is being transmitted over the port Off No powered on device is connected to the Ethernet port WiFi On Off button with Pressing this button for two seconds turns the 2 4 GHz and 5
301. ted to a DSL service the DSL LED lights white 11 Connect a computer to the modem router by one of the following methods Ethernet cable Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on the modem router The product package contains a yellow Ethernet cable Your computer connects to the modem routers LAN WiFi Connect to the default WiFi network of the modem router a On your computer or WiFi device find and select the WiFi network The WiFi network name SSID is on the product label b Join the WiFi network and enter the WiFi password The password network key is on the product label Your computer or WiFi device connects to the modem routers WiFi network Note If the computer is set to a static fixed IP address this setting is uncommon either change the computer to obtain an IP address automatically from the modem router through DHCP or change the IP address of the computer to a static IP address in the 192 168 0 2 192 168 0 254 range 12 Launch a web browser The modem router checks the Internet connection Install and Access the Modem Router and Its Network 26 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 YOu are not yet connected to the Internet Do you want NETGEAR Genie to help t to configure the Internet conne ave saved the router settings in a file and want to restore the router to those settings If the NETGEAR genie automatic setup utility dis
302. ter your NETGEAR product and contact NETGEAR technical support papp Log In to the Modem Router After Setup to View or Change Settings After you set up the modem router for DSL cable or fiber service you can view or change the settings for the modem router by accessing NETGEAR genie To log in to the modem router 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net The nature of the login window that opens depends on your Internet browser Install and Access the Modem Router and Its Network 39 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A username and password are being requested by http www routerlogin net The site says NETGEAR 07000 User Name Password eeeeeece aD lea 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button NETGEAR genie D sf canta D7000 V1 0 0 5_ 1 0 1 sasic ABWANGED 2 Home gt Internet gt ma Wireless gt Fe aa Q a a amp Attached Devices gt z Internet Wireless Attached Devices Parental Controls gt Name SSID NETGEAR47 ReadySHARE gt STATUS GOOD Password joyousrosetuas3a Number of devices 41 Guest Network gt i amp TT Parental Controls ReadySHARE Guest Network STATUS NOT ENABLED S
303. tes on the Internet amp Home Network radio button Use VPN to Access Your Network 273 10 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 When you access the Internet with the VPN connection instead of using a local Internet service you use the Internet service from your home network Note By default the Auto radio button is selected The Auto option uses an automatic detection system that enables VPN access only for necessary services and sites and might not include full Internet access Click the Apply button Your settings are saved Click the For Windows or For Non Windows button and download the configuration files for your VPN clients Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Block VPN Client Internet Access in the Modem Router By default the modem router is set up to allow VPN connections only to your home network not to the Internet service for your home network If you changed this setting to allow Internet access you can change it back To allow VPN clients to access only your home network 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user
304. that it receives but does not broadcast its routing table 7 From the RIP Version menu select an RIP version Disabled The RIP version is disabled This is the default setting RIP 1 This format is universally supported It is adequate for most networks unless you are using an unusual network setup RIP 2 This format carries more information Both RIP 2B and RIP 2M send the routing data in RIP 2 format RIP 2B uses subnet broadcasting RIP 2M uses multicasting 8 Click the Apply button Your settings are saved Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the modem routers DHCP server Reserve a LAN IP address You can assign a reserved IP address to a computer or server that requires permanent IP settings Manage the WAN and LAN Network Settings 222 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To reserve an IP address 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt LAN Setup The LAN Setup page displays 6 Inth
305. that the WiFi device is connected to the modem routers main WiFi network select BASIC gt Attached Device The WiFi device displays onscreen Use WPS with the PIN Method To use the PIN method to connect a WiFi device to the modem routers WiFi network you must know the PIN of the WiFi device that you are trying to connect To let a WiFi device join the modem routers WiFi network using WPS with the PIN method 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt WPS Wizard The page displays a description of the WPS method Click the Next button The Add WPS Client page adjusts The Push Button recommended radio button is selected by default Select the PIN Number radio button Manage the WiFi Network Settings 116 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Select a setup method Push Button recommended PIN Number This is the security PIN of the WPS client While connecting WPS enabled adapters provide a randomly generated security PIN Enter Client s PIN 8 Inthe Enter Client s PIN field enter the PIN number of the WiFi device 9 Click the Next button
306. the router Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a USB hard drive connected to Nighthawk The modem router is compatible with most major DSL Internet service providers and also supports cable or fiber Internet service The chapter contains the following sections e Unpack Your Modem Router on page 11 e Attach the Antennas on page 11 e Top Panel with LEDs on page 12 e Back Panel with Ports Buttons Connectors and Switch on page 15 e Side Panels with USB Ports on page 17 Bottom Panel Product Label on page 17 Note For more information about the topics that are covered in this manual visit the support website at support netgear com Note Firmware updates with new features and bug fixes are made available from time to time at downloadcenter netgear com You can check for and download new firmware manually If the features or behavior of your product does not match what is described in this guide you might need to update your firmware Note In this manual the terms wireless and WiFi are interchangeable 1 Maximum wireless signal rate derived from IEEE standard 802 11 specifications Actual data throughput and wireless coverage will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate and wireless coverage NETGEAR makes no express or implied representations or warr
307. the Internet If you attach a storage device to the modem router you can access the storage device from your network see Enable FTP Access Within Your Network on page 182 You can also set up FTP access through the Internet so that you can access the storage device from outside your local network for example when you are not at home To set up FTP access through the Internet 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select BASIC gt ReadySHARE The USB Storage Basic Settings page displays By default the Basic radio button is selected Click the Edit button USB Storage Advanced Settings Network Device Name readyshare Workgroup Workgroup Enable Access Method Link Port iy Network Connection weadyshare a HTTP http readyshare routerlogin netshares 80 F HTTPS via internet https 0 0 0 0 shares 443 E FTP fip readyshare routerlogin net shares 21 FTP via internet ftp 0 0 0 0 shares 21 Available Network Folders Share Name Read Access Write Access Folder Name Volume Name l Total Space Free Space lo weadyshare USB_Storage All nopassword All nopassword U UDrve 617 7 MB Safely R
308. the balance falls under the number of minutes that you enter By default the value is 0 and no warning message is issued Select one or more of the following actions to occur when the limit is reached Manage the Modem Router and Monitor the Traffic 260 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Turn the Internet LED to flashing white amber This setting is optional When the traffic limit is reached the Internet LED blinks alternating white and amber Disconnect and disable the Internet connection This setting is optional When the traffic limit is reached the Internet connection is disconnected and disabled 14 Click the Apply button Your settings are saved and the modem router restarts The Internet Traffic Statistics section helps you to monitor the data traffic For more information see View the Traffic Statistics and Traffic Status on page 257 Restrict Internet Traffic by Connection Time You can record and restrict the traffic by connection time This is useful when your ISP measures your connection time To record and restrict the Internet traffic by time 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button Th
309. the menu above the Enable This Interface check box select IPTV Specify that your ISP requires you to log in If you are configuring the Internet interface scroll down to the Does your Internet connection require a login section and select the Yes radio button If you are configuring the IPTV interface scroll down to the Does your IPTV connection require a login section and select the Yes radio button Make sure that the Enable This Interface check box is selected As an example the following figure shows the settings that display when you configure a cable or fiber connection for the Internet interface Manage the Internet Settings Manually 80 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet Setup D cance Select Country USA Select Internet Service Provider AT amp T X Transfer Mode ADSL ATM DSL Mode Auto X Internet v Enable This Interface Multiplexing Method LLC BASED vPI e VCI 35 Use VLANID 10 Priority 0 7 0 Does your Internet connection require a login Yes No Encapsulation PPPoE PPP over Ethernet v Login Password Service Name Connection Mode Always On X Idle Timeout minutes o Internet IP Address Get Dynamically from ISP Use Static IP Address o o 0 10 Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary DNS Secondary ONS NAT Network Address Translation Enable Disable Router MAC Addres
310. the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select Wireless Manage the WiFi Network Settings 102 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Wireless Settings x Cancel Region Selection Region USA Wireless Network 2 4GHz b g n Name SSID NETGEAR47 Channel Auto v Mode Up to 600 Mbps V Enable SSID Broadcast Security Options D None WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPAMVPA2 Enterprise Security Options WPA2 PSK Passphrase joyousrosebud634 8 63 characters or 64 hex digits Wireless Network 5GHz a n ac Name SSID NETGEAR47 5G Channel 149 Mode Up to 1300 Mbps V Enable SSID Broadcast Security Options None WPA2 PSK AES J WPA PSK TKIP WPA2 PSK AES I WPAMWPA2 Enterprise Security Options WPA2 PSK Passphrase joyousrosebud634 8 63 characters or 64 hex digits View or change the basic WiFi settings and security settings The following table describes the fields on the Wireless Settings page ee eea O Region Selection Region From the menu select the region in which the modem router operates Manage the WiFi Network Settings 103 Nighthawk AC1900 WiFi VDSL ADSL Modem Router
311. the wireless network to configure 5GHz a n ac Profile SSID Guest Network Security Enable Broadcast SSID 1 NETGEAR 5G_Guest1 Yes None No Yes Wireless Network 5GHz a n ac Name SSID NETGEAR 5G_Guest1 Channel 149 Mode Upto 1300 Mbps F Enable Guest Network V Enable SSID Broadcast F Allow guests to see each other and access my local network Security Options None DJ WPA2 PSK AES J WPA PSK TKIP WPA2 PSK AES I WPA WPA2 Enterprise Enable the guest network and configure its WiFi settings as described in the following table e ce Wireless Network 2 4GHz b g n Name SSID The SSID is the 2 4 GHz WiFi band name If you did not change the SSID the default SSID displays which is NETGEAR_Guest1 Manage the WiFi Network Settings 119 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Enable Guest Network Enable SSID Broadcast Allow guests to see each other and access my local network Security Options To change the SSID in the 2 4 GHz WiFi band for the guest WiFi network enter a 32 character maximum case sensitive name in this field This field is of an informational nature and shows the channel that is configured in the 2 4 GHz band for the main WiFi network You cannot change the channel in the 2 4 GHz band for the guest WiFi network This field is of an informational nature and shows the mode that is configured in the 2 4 GHz band for the main WiFi network You cannot chan
312. ting 298 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e If you are using an Ethernet connected computer check the Ethernet connection between the computer and the modem router e Make sure that the IP address of your computer is on the same subnet as the modem router If you are using the recommended addressing scheme your computer s address is in the range of 192 168 0 2 to 192 168 0 254 e Make sure that your computer can reach the modem routers DHCP server Recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server These autogenerated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the modem router and reboot your computer e If your modem routers IP address was changed and you do not know the current IP address use an IP scanner application to detect the IP address If you still cannot find the IP address clear the modem routers configuration to factory defaults This sets the modem routers IP address to 192 168 0 1 For more information see Return the Modem Router to Its Factory Default Settings on page 238 and Factory Seitings on page 309 e Make sure that Java JavaScript or ActiveX is enabled in your browser If you are using Internet Explorer click the Refresh button to be sure that the Java applet is loaded e Try quitting the browser and launching it again e Make sure that you ar
313. tons of the modem router Hardware Overview of the Modem Router 12 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 NETGEAR Table 2 LED and button descriptions Solid amber The modem router is starting If the Power LED lights solid amber during any other time a power on self test POST failure or device malfunction occurred For more information see Power LED Remains Solid Amber on page 298 e Blinking amber The modem router was reset to factory default settings and is restarting For more information see Use the Reset Button on page 238 Solid white The modem router is ready Off Power is not supplied to the modem router Hardware Overview of the Modem Router 13 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 For more information see Power LED Is Off on page 298 inparaal Solid white The modem router detected an Internet connection Solid amber The modem router is not connected to a DSL cable or fiber modem or the modem router did not detect an Internet connection For more information see Troubleshoot the Internet Connection on page 299 Blinking white Data is being transmitted over the Internet connection Alternating white and amber The traffic meter is enabled and the traffic limit is reached Off The modem router cannot connect to the Internet or the Internet connection failed For more information see nternet LED Is Off on page 300 Solid whi
314. two seconds If you turned off the WiFi radios the 2 4 GHz WiFi LED 5 GHz WiFi LED WiFi LED and WPS LED turn off If you turned on the WiFi radios these LEDs lights solid white Tip If you want to disable the WiFi radio or radios of the modem router use a wired connection to avoid being disconnected when WiFi radio or radios turn off Enable or Disable the WiFi Radios If you used the WiFi On Off button to turn off the WiFi radios you cannot log in to the modem router to turn them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios back on To enable or disable the WiFi radios 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Wireless Settings Manage the WiFi Network Settings 124 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Advanced Wireless Settings Wireless Settings 2 4GHz b g n V Enable Wireless Router Radio V Enable 20 40 MHz coexistence Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Long Preamble Turn off wireless signal by schedule The wireless si
315. ty For custom rules you can change the priority and other settings To change a QoS rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Optimize Performance 165 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Setup gt QoS Setup QoS Setup V Enable WMM Wi Fi multimedia settings 2 4GHz b g n 7 Enable WMM Wi Fi multimedia settings 5GHz a n E Tum Internet Access QoS On POWERED BY Uplink bandwidth Maximum 512 Kbps OOKLA Qos Mode QoS Rules Add Rules QoS by Service J QoS by Device Applications MSN Messenger X Priority Normal v QoS rules Queue 1 Highest Queue 2 High Queue 3 Normal Queue 4 Low a IP Phone L MSN Messenger Vonage IP Phone 5 Yahoo Messenger Google Talk NetMeeting es Rintanne MiA aus b 4 b Edit Delete x Delete All 4 p 6 Inthe QoS rules table click the service application or device to select it The Edit button becomes available 7 Click the Edit button The QoS Priority Rules page displays 8 Change the settings Optimize Performance 166 Nighthawk AC1900 WiFi VDSL ADSL
316. u are using If your ISP is not in the menu select Other Select the virtual interface Internet interface From the menu above the Enable This Interface check box leave the default menu selection at Internet e IPTV interface From the menu above the Enable This Interface check box select IPTV Specify that your ISP does not require you to log in If you are configuring the Internet interface scroll down to the Does your Internet connection require a login section and select the No radio button If you are configuring the IPTV interface scroll down to the Does your IPTV connection require a login section and select the No radio button Make sure that the Enable This Interface check box is selected As an example the following figure shows the settings that display when you configure a cable or fiber connection for the Internet interface Manage the Internet Settings Manually 75 11 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet Setur querer 7 C est Select Country USA Select Internet Service Provider AT amp T Transfer Mode ADSL ATM DSL Mode Auto Internet v Y Enable This Interface Multiplexing Method LLC BASED v vPI e vel 35 Use VLANID 10 Priority 0 7 0 Does your Internet connection require a login Yes No Account Name 07000 Domain Name Internet IP Address Get Dynamically from ISP Use Static IP Address Use Static IP Address IP Subnet Mask
317. u can add it see Add an Outbound Firewall Rule for a Custom Service or Application on page 150 9 Specify which devices on your LAN or LAN users are affected by the rule based on their IP addresses Only This IP Address Enter the required address in the fields to apply the rule to a single device on your LAN IP Address Range Enter the required addresses in the start and end fields to apply the rule to a range of devices All IP Addresses All computers and devices on your LAN are covered by this rule By default the All IP Addresses radio button is selected 10 Click the Add button Control Access to the Internet 149 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The new rule is added to the Service Table on the Block Services page Add an Outbound Firewall Rule for a Custom Service or Application The modem router lists many default services and applications that you can use in outbound rules If the service or application is not predefined you can specify a custom service or application in an outbound rule To add an outbound firewall rule for a custom service or application 1 Find out which protocol and port number or range of numbers the service or application uses You can usually find this information by contacting the publisher of the service or application or through online user or news groups 2 Launch an Internet browser from a computer or WiFi device that is connected to the network
318. u do not need support Cable the Modem Router for DSL Service and Access the Modem Router The following figure shows the cabling of your modem router for DSL service Install and Access the Modem Router and Its Network 24 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To connect your modem router to a DSL service 1 2 3 9 o 10 Unplug your DSL modem s power leaving the DSL modem connected to the wall jack for your Internet service If your DSL modem includes a battery backup remove the battery Install an ADSL or DSL microfilter between the phone line and the phone The product package contains either an ADSL or DSL microfilter Use a phone cable to connect the microfilter to the gray DSL port on the modem router The product package contains a phone cable If your DSL modem includes a battery backup reinsert the battery Plug in your DSL modem s power and turn on your DSL modem Connect the power adapter to the modem router and plug it into an electrical outlet Wait for the Power LED to light solid white which takes about two minutes If the Power LED does not light press the Power On Off button Wait for the WiFi LED to light solid white If the WiFi LED does not light press the WiFi On Off button Check the DSL LED amp Install and Access the Modem Router and Its Network 25 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If the modem router is connec
319. ult the LAN 4 port on the back panel of the modem router is bound to the IPTV virtual interface In addition to connecting an IPTV device to the LAN 4 port you can connect an IPTV device to the LAN 3 port and another one to the LAN 2 port That is the modem routercan support up to three IPTV devices The LAN 1 port is reserved for a wired Internet connection Do not connect an IPTV device to the LAN 1 port For information about enabling and configuring the virtual IPTV interface see one of the following sections e Manually Set Up an ADSL Internet Connection on page 51 e Manually Set Up a VDSL Internet Connection on page 63 e Manually Set Up a Cable or Fiber Internet Connection on page 73 To enable bridge mode for one or more IPTV devices 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select BASIC gt Internet The Internet Setup page displays 6 From the menu above the Enable This Interface check box select IPTV Manage the WAN and LAN Network Settings 215 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Internet Setup CLD I ELD Select Country USA Select Internet Service Provi
320. ult password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Security gt Block Services Block Services Cancel Services Blocking Never J Per Schedule Always Service Table a Service Type Port IP Address 1 Age of Empire 47624 47624 Any 2 Quakellfll 27960 27960 Any 6 Inthe Service Table select the radio button for the rule 7 Click the Edit button Control Access to the Internet 152 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The Block Services Setup page displays Change the settings For more information about the settings see Add an Outbound Firewall Rule for a Custom Service or Application on page 150 Click the Accept button Your settings are saved The changed rule displays in the Service Table on the Block Services page Remove an Outbound Firewall Rule You can remove an outbound firewall rule that you no longer need To remove an outbound firewall rule 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home page displays Select ADVANCED gt Security gt Block Services C
321. up gt IPv6 The IPv6 page displays From the Internet Connection Type menu select Fixed Manage the Internet Settings Manually 90 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 IPv6 CCZ NH Internet Connection Type Fixed v WAN Setup IPv6 Address Prefix Length 0 0 0 0 0 0 0 0 10 Default IPv6 Gateway 0 0 0 0 0 0 0 0 Primary DNS Secondary DNS LAN Setup IP Address Assignment Use DHCP Server Auto Config IPv6 Address Prefix Length 0 0 0 0 0 0 0 0 10 IPv6 Filtering Secured Open 7 Configure the fixed IPv6 addresses for the WAN connection e IPv6 Address Prefix Length The IPv6 address and prefix length of the modem router WAN interface that your ISP provided to you e Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the modem routers WAN interface that your ISP provided to you e Primary DNS The primary DNS server that resolves IPv6 domain name records for the modem router that your ISP provided to you e Secondary DNS The secondary DNS server that resolves IPv6 domain name records for the modem router that your ISP provided to you Note If you do not specify the DNS servers the modem router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page see Manually Set Up an ADSL Internet Connection on page 51 Manually Set Up a VDSL Internet Connection on page 63 or Manually Set Up a Cable or Fiber Internet
322. ure shows two custom port forwarding rules Make sure that the Port Forwarding radio button is selected In the table select the radio button next to the service or application name Click the Edit Service button The Ports Custom Services page displays Change the settings For more information about the settings see Add a Port Forwarding Rule with a Custom Service or Application on page 278 Click the Apply button Your settings are saved The changed rule displays in the table on the Port Forwarding Port Triggering page Remove a Port Forwarding Rule You can remove a port forwarding rule that you no longer need To remove a port forwarding rule 1 2 3 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router Manage Port Forwarding and Port Triggering 281 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering Port Forwarding Port Triggering Please select the service type Port Forwarding Port Triggering Service Name Server IP Address FTP 192 168 0 Add z Service Name External Starting Port inter
323. ure that the OSL Ethernet cable is securely plugged in to the broadband modem port and the router Internet port O just power cycled the modem and waited for 2 minutes I corrected a problem with the DSL Ethemet cable None of the above Take one of the following actions e If you did not yet power cycle the modem do so now a Unplug your modem s power leaving the modem connected to the wall jack for your Internet service If your modem includes a battery backup remove the battery Wait 10 seconds If your modem includes a battery backup reinsert the battery Plug in your modem s power and turn on your modem Wait two minutes Select the I just power cycled the modem and waited for 2 minutes radio button Click the Next button See if the DSL cable is not fully inserted or is inserted at the wrong place If necessary do the following a Fully insert the DSL cable in the correct port on the modem and in the gray DSL port on the modem router b Select the corrected a problem with the DSL Ethernet cable radio button c Click the Next button e If you do not need to power cycle the modem or the DSL cable is already fully inserted in the correct ports do the following a Select the None of the above radio button b Click the Next button samo aos 21 Only if the following window displays Specify how to manage problems with the detection of the IP address for the Internet connection Install and Access the
324. vice or that runs the application Click the Add button Your settings are saved and the rule is added to the table Add a Port Forwarding Rule with a Custom Service or Application The modem router lists default services and applications that you can use in port forwarding rules If the service or application is not predefined you can add a port forwarding rule with a custom service or application To add a port forwarding rule with a custom service or application 1 Find out which port number or range of numbers the service or application uses You can usually find this information by contacting the publisher of the service or application or through user groups or news groups Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login window opens Enter the user name and password for the modem router Manage Port Forwarding and Port Triggering 278 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 The user name is admin The default password is password The user name and password are case sensitive 5 Click the OK button The BASIC Home page displays 6 Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 7 Make sure that the Port Forwarding radio button is selected 8 Click the Add Custom Service button Port C m Services CCID GlImE Service N
325. vice when it joined the network This number can change when a device is disconnected and rejoins the network MAC Address The unique MAC address The MAC address does not change and is usually shown on the product label To refresh the information onscreen click the Refresh button The information onscreen is updated Manage the Activity Log and Syslog The log is a detailed record of the websites users on your network accessed or attempted to access and many other modem router actions Up to 256 entries are stored in the log You can manage which activities are logged Manage the Modem Router and Monitor the Traffic 252 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 View the Logs To manage which activities are logged and view the log 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED gt Administration gt Logs Manage the Modem Router and Monitor the Traffic 253 S gt o Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Logs x Gk EMED Current Time Sunday Jan 02 2011 01 53 15 admin login from source 192 168 0 2 admin login from source 192 168 0 2 DHCP IP 192 168 0
326. was not power cycled during the cabling step To solve this problem pov and reinsert its battery After the power cycle wart 2 minutes for the modem to 2 The DSL Ethemet cable is not fully inserted or is inserted in the wrong place To solve this problem make sure that the OSL Ethernet cable port just power cycled the modem and waited for 2 minutes I corrected a problem with the DSL Ethemet cable None of the above Take one of the following actions e If you did not yet power cycle the modem do so now cle the modem turn it off and on To power cycle a modem w 1 battery backup you might need to remove up ts securely plugged in to the broadband modem port and the router Internet a Unplug your modem s power leaving the modem connected to the wall jack for your Internet service Wait 10 seconds Wait two minutes seas og aos Click the Next button If your modem includes a battery backup remove the battery If your modem includes a battery backup reinsert the battery Plug in your modem s power and turn on your modem Select the I just power cycled the modem and waited for 2 minutes radio button See if the Ethernet cable is not fully inserted or is inserted at the wrong place If necessary do the following a Fully insert the Ethernet cable in the correct port on the modem and in the red Internet port on the modem router b Select the corrected a problem with the DSL
327. wever the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router For example the thickness and number of walls the WiFi signal passes through can limit the range Additionally other WiFi access points in and around your home might affect your modem routers signal WiFi access points are routers repeaters WiFi range extenders and any other device that emits a WiFi signal for network access Position your modem router according to the following guidelines e Place your modem router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices e Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for wired computers e Place the modem router in an elevated location minimizing the number walls and ceilings between the modem router and your other devices e Place the modem router away from electrical devices such as these e Ceiling fans e Home security systems e Microwaves e Computers e Base of a cordless phone e 2 4 GHz cordless phone e Place the modem router away from large metal surfaces large glass surfaces insulated walls and items such as these e Solid metal door e Aluminum studs e Fish tanks e Mirrors e Brick e Concrete If you are using adjacent access points use different radio frequency channels to reduce interference Connect to
328. wing reasons 1 The modem was not power cycled during the cabling step To solve this problem power cycle the modem turn it off and on To power cycle a modem with battery backup you might need to remove and reinsert its battery After the power cycle wait 2 minutes for the modem to completely start up 2 The DSL Ethemet cable is not fully inserted or is inserted in the wrong place To solve this problem make sure that the OSU Etheret cable is securely plugged in to the broadband modem port and the router Internet port I just power cycled the modem and waited for 2 minutes I corrected a problem with the DSL Ethemet cable None of the above Take one of the following actions Manage the Internet Settings Manually 48 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 e If you did not yet power cycle the modem do so now a semoaos Unplug your modem s power leaving the modem connected to the wall jack for your Internet service If your modem includes a battery backup remove the battery Wait 10 seconds If your modem includes a battery backup reinsert the battery Plug in your modem s power and turn on your modem Wait two minutes Select the I just power cycled the modem and waited for 2 minutes radio button Click the Next button See ifthe DSL or Ethernet cable is not fully inserted or is inserted at the wrong place If necessary do the following a b c Fully insert the
329. wn in the following table For more information about resetting the modem router to its factory settings see Return the Modem Router to Its Factory Default Settings on page 238 Table 28 D7000 modem router factory default settings User name case sensitive Login password case sensitive Internet connection WAN MAC address Use default hardware address WAN MTU size Determined by the protocol that is used for the Internet connection see MTU Concepts on page 99 DHCP starting IP address iz Supplemental Information 309 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 North America Pacific Standard Time Europe GMT Other continents Varies by region North America United States Europe Europe Time zone Country region Other continents Varies by region RF channel Auto The available channels depend on the region Transmission speed Auto Noe Throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead affect the data throughput rate Operating mode Up to 600 Mbps at 2 4 GHz Upto 1300 Mbps at 5 GHz Transmit power 100 Guest WiFi network WiFi communication Disabled Supplemental Information 310 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 SSID name 2 4 GHz band NETGEAR_Guest1 5 GHz band NETGEAR 5G_Guest1 Security Allow guests to access main networ
330. y The default SSID and password are on the product label see Bottom Panel Product Label on page 17 Does the WiFi device that you are using find your WiFi network Diagnostics and Troubleshooting 304 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 If not check the WiFi LED on the top of the modem router If this LED is off both WiFi radios might be disabled For more information about the WiFi radios see Control the WiFi Radios on page 123 If you disabled the modem routers SSID broadcast your WiFi network is hidden and does not display in your WiFi client s scanning list By default SSID broadcast is enabled For more information see View or Change the Basic WiFi Settings on page 102 Does your WiFi device support the security that you are using for your WiFi network WEP WPA or WPA2 For information about changing the WiFi security see View or Change the Basic WiFi Settings on page 102 Tip If you want to change the WiFi settings of the modem routers main network use a wired connection to avoid being disconnected when the new WiFi settings take effect If your WiFi device finds your network but the signal strength is weak check these conditions Is your modem router too far from your WiFi device or too close Place your WiFi device near the modem router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are objects between the modem router and your WiFi device blocking
331. y use a local Internet service provider For example at a coffee shop you might be given a code that lets you use the coffee shop s Internet service account to surf the web The modem router lets you use a VPN connection to access your own Internet service when you are away from home You might want to do this if you travel to a geographic location that does not support all the Internet services that you use at home For example your Netflix account might work at home but not in a different country Set Up VPN Client Internet Access in the Modem Router By default the modem router is set up to allow VPN connections only to your home network but you can change the setting to allow Internet access Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly To allow VPN clients to use your home Internet service 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home page displays 5 Select ADVANCED gt Advanced Setup gt VPN Service The VPN page displays 6 Select the Enable VPN Service radio button 7 Scroll down to the Clients will use this VPN connection to access section and select the All si
332. yn account in the User Name field enter the user name for your account For a NETGEAR account in the Email field enter the email address for your account 11 In the Password 6 32 characters field enter the password for your DDNS account 12 Click the Apply button Your settings are saved 13 To verify that your Dynamic DNS service is enabled in the modem router click the Show Status button A message displays the Dynamic DNS status Access Storage Devices Through the Internet If you connect a USB storage device to the modem router you can access the USB device through the Internet when you are not home After you gain access you can use FTP to share files on the USB device Manage Dynamic DNS and Access Storage Devices Through the Internet 197 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 To access devices from a remote computer 1 Launch a web browser on a computer that is not on your home network 2 Connect to your modem router on your home network To connect with Dynamic DNS type the DNS name For more information about Dynamic DNS see Set Up and Manage Dynamic DNS on page 193 To connect without Dynamic DNS type the modem routers Internet port IP address You can view the modem routers Internet IP address on the BASIC Home page Manage Dynamic DNS and Access Storage Devices Through the Internet 198 Nighthawk AC1900 WiFi VDSL ADSL Modem Router Model D7000 Set Up FTP Access Through

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