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User Manual - Riello UPS
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1. BATTERY PACK REPLACEMENT The UPS is also equipped with a dedicated battery pack that allows for easy replacement of batteries hot swap in complete safety thanks to the protected connection system WHEN THE BATTERY PACK IS DISCONNECTED THE LOADS CONNECTED TO THE UPS ARE e NOT PROTECTED IN THE EVENT OF A MAINS FAILURE e THE BATTERY PACK IS VERY HEAVY USE EXTREME CAUTION WHEN REPLACING IT 1 Set the UPS in battery swap mode by pressing and holding both the ON and SEL button for 4 seconds See par USE Operating mode configuration on the display will appear the code C02 NOTE in this condition the load is powered from the mains supply 4 sec ON SEL 2 The battery pack is positioned behind the UPS front panel Remove the front panel as shown in the figure below 17 3 Remove the battery pack s retention panel carrying out the operations shown in the figure below Disconnect the connector that connects the battery pack to the UPS 4 Slip off the battery pack pulling it towards the outside as shown in the figure below Be careful when extracting and lifting up the battery pack as it is heavy ATTENTION the new battery pack must contain the same number and type of batteries see the label located on the battery pack near the connector 5 Insert the new battery pack into the compartment sliding it into the UPS Connect the battery pack cable to the UPS Replace the battery pack retaining plate and clo
2. USE CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME SWITCHING ON FROM THE MAINS SWITCHING ON FROM THE BATTERY SWITCHING OFF THE UPS DISPLAY PANEL MESSAGES UPS STATUS MESSAGES MEASUREMENT DISPLAY AREA CONFIGURING THE OPERATING MODE POSSIBLE SETTINGS ADDITIONAL FUNCTIONS SOFTWARE MONITORING AND CONTROL SOFTWARE CONFIGURATION SOFTWARE UPS CONFIGURATION COMMUNICATION PORTS RS232 CONNECTOR COMMUNICATION SLOT BATTERY PACK REPLACEMENT TROUBLESHOOTING ALARM CODES FAULT LOCK TECHNICAL DATA O O O IO Q A O N N N hhh o OQO N i NN Xx PRESENTATION The VISION RACK series is the ideal solution for high end users who require high security and versatility from their power systems The VISION RACK is the best protection system available for network devices servers and conventional storage systems The VISION RACK series is a range of UPS which utilises the very latest Line Interactive technology and sinusoidal output voltage waveforms This technology allows high efficiency and reduced energy consumption whilst guaranteeing a high level of protection against disturbances from the mains supply UPS ViEWS FRONT VIEW Q Display 2 Removable front panel 2 Multipurpose buttons 5 Battery pack retention panel 3 ON OFF Switch 6 Battery pack connector REAR VIEW rs C
3. supply is not required When a contact is closed a maximum current of 15mA circulates All connections with the remote control terminal board are made through a cable which guarantees a double insulation connection Logic of the connections e PIN 1 2 REPO The function is activated when the contact is opened 2 HR REPO e PIN 2 3 REMOTE ON REMOTE ON OFF The feature is activated by closing the contact Set by default as REMOTE ON also configurable as REMOTE ON OFF using UPSTools software o 3 ON ON OFF 2 13 SOFTWARE MONITORING AND CONTROL SOFTWARE The PowerShield software guarantees effective intuitive UPS management displaying all the most important information such as input voltage applied load and battery capacity It is also able to perform shutdown operations and send e mails text messages and network messages automatically when certain events selected by the user occur INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Download the software from the web site www riello ups com selecting the specific operating system 3 Follow the installation program instructions 4 For more detailed information please read the user manual which can be downloaded from www riello ups com CONFIGURATION SOFTWARE The UPStoo
4. seconds to turn off the UPS For complete shutdown press the ON OFF switch DISPLAY PANEL MESSAGES This chapter describes in detail the various information that can be displayed on the LCD UPS STATUS MESSAGES ICON STATUS DESCRIPTION Indicates a fault Flashing The UPS is in stand by mode Indicates regular operation The UPS is operating from the mains The UPS is operating from the battery In this condition the UPS emits Fixed ages an acoustic signal beep at regular 4 second intervals Low battery pre alarm Indicates that battery autonomy is coming to an Flashing end In this condition the UPS emits a beep at regular 1 second intervals AVR active Flashing Maintenance is required Contact the support centre Indicates that the timer is active programmed switch on and switch off The timer can be activated deactivated using the software provided Flashing 1 minute until the UPS switches back on or 3 minutes until it switches off Using UPStools software an event associated with the EnergyShare Continuous sockets was configured e g end of discharge pre alarm threshold but the sockets are active at this time Flashina The associated event occurred the EnergyShare outlets have been 9 disconnected For more information about the configuration of the EnergyShare sockets see Additional Features Fixed 10 MEASUREMENT DISPLAY AREA The front panel can be used to display important UPS operati
5. O EXCEED THE SET 2 seconds THRESHOLD THE DISPLAY SHOWS THE FOLLOW CODE A63 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS THE FOLLOW CODE F38 THE UPS IS If possible disconnect the power to the load switch the MALFUNCTIONING IT WILL UPS off and back on again if the problem occurs again PROBABLY LOCK SOON call the support centre THE BUZZER SOUNDS CONTINUOUSLY AND THE TEMPERATURE OF THE DISPLAY SHOWS THE HEATSINKS INSIDE ONE OF THE FOLLOWING THE UPS IS TOO HIGH CODES F04 L04 Check that the temperature of the environment in which the UPS is located does not exceed 40 C THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F53 L53 THERE IS A FAULT ON ONE OR MORE OF THE UTILITIES POWERED BY THE UPS Disconnect all the utilities switch the UPS off and back on again reconnect the utilities one at a time to identify which one is faulty THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING If possible disconnect the power to the load switch the UPS off and back on again if the problem occurs again CODES F60 L05 L07 call the support centre L13 L20 L21 L40 L41 L42 L43 THE UPS IS MALFUNCTIONING THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES C01 C02 C03 A REMOTE COMMAND IS If unwanted check the status of the command inputs on ACTIVE any optional contact card THE DISPLAY SHOWS THE BATTERY SWAP To exit from the bat
6. TION automatically return to mains operation FROM THE BATTERY uw Ma um Qu If present reset the circuit breaker by pressing the INTERVENTION OF THE button on the back of the UPS INPUT CIRCUIT BREAKER CAUTION Check that there is no output overload to the UPS THE UPS DOES NOT THE TEMPERATURE OF Check the temperature of the environment in which the THE UPS IS LOWER THAN UPS is located if it is too low bring it past the minimum 0 C threshold 0 C CODE A06 A08 THE DISPLAY SHOWS THE FOLLOW CODES INPUT RELAY FAULTY L11 Switch off and disconnect the UPS from the power supply and contact the support centre 19 PROBLEM POSSIBLE CAUSE SOLUTION THE BUZZER SOUNDS CONTINUOUSLY AND Reduce the load to within the threshold of 100 or user THE DISPLAY SHOWS THE LOAD APPLIED TO threshold in the case of code A54 ONE OF THE FOLLOWING THE UPS IS TOO HIGH If the display shows a lock remove the load and switch CODES A54 F50 F51 the UPS off and back on again F52 L50 L51 L52 THE DISPLAY SHOWS THE FOLLOW CODE A61 REPLACE THE BATTERIES Contact the support centre for battery replacement THE DISPLAY SHOWS BATTERY MISSING OR NOT THE FOLLOW CODE A62 CONNECTED Check that the battery pack is present and connected THE BATTERIES ARE FLAT THE UPS IS WAITING FOR Wait until the batteries have recharged or force power THE BATTERY VOLTAGE manually by holding down the ON button for at least T
7. Tochange the mode press the ON button e confirm the mode chosen hold down the SEL button for at least 3 seconds POSSIBLE SETTINGS The UPS is designed to be configured in various operating modes e L l normal operating mode e is the mode with which the UPS consumes the least amount of power and is therefore the most efficient e MODE using the UPS Tools software it is possible to customise the UPS operational characteristics ADDITIONAL FUNCTIONS MODE BATTERY SWAP The battery swap mode ensures that the UPS remains in normal operation from the mains supply In this condition the load is powered directly by the input mains any disruption in the mains directly affects the load ATTENTION PRIOR TO PERFORMING THE FOLLOWING PROCEDURE ENSURE THAT THE UPS IS NOT IN BATTERY OPERATION MODE Attention even when the UPS is switched on the load is disconnected in the event of a mains blackout If the input mains deviates from the established tolerances the UPS automatically switches to Stdby mode and disconnects the load To force the UPS into battery swap mode press and hold the ON and SEL keys at the same time for at least 4 sec The code C02 appears on the display To return to the normal operation mode press the ON and SEL keys again for at least 4 sec PROGRAMMABLE AUXILIARY SOCKET EnergyShare The EnergyShare sockets are outlets that allow for the automatic disconnection of the load applied to them in
8. certain operating conditions The events that determine automatic disconnection of the EnergyShare sockets can be selected by the user through the UPStools configuration software For example it is possible to select disconnection after a certain period of battery operation or when the pre alarm threshold for battery discharge has been reached or when an overloading event occurs By default the Energyshare sockets are not configured and therefore function as other outlets The EnergyShare function is associated with an icon on the display whose meaning is explained in the paragraph entitled Display panel indications The presence and the number of these sockets depend on the UPS type and they are distinguished by a different colour with respect to other sockets 12 REMOTE CONTROL TERMINAL BOARD The remote control terminal allows for implementation of the REPO function Remote Emergency Power Off and to remotely switch on off the UPS The UPS is provided by the manufacturer with the REPO terminals short circuited For installation remove the short circuit and connect to the device s normally closed contact In case of an emergency if the stop device is used the REPO control is opened and the UPS goes into stand by mode and the load is completely disconnected Attention before restarting the UPS reset the stop device The circuitry of the remote control terminal board is self powered with SELV circuits Therefore an external voltage
9. ls software allows the configuration and full display of the status of the UPS via USB or RS232 For a list of possible configurations available to the user refer to the UPS Configuration paragraph INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Follow the installation instructions shown within the software manual which can be located in the UPSTools directory or downloaded from the web site www riello ups com CAUTION If the RS232 communication port is used it is not possible to communicate with the USB port and vice versa It is advisable to use a cable which is shorter than 3 metres for communication with the UPS To obtain additional communication ports with different functions independent from the standard USB and RS232 ports on the UPS various accessories are available which can be inserted into the communication card slot T 0 4 check the availability of new more updated software versions and for more information about the 0 accessories available consult the website www riello ups com 14 UPS CONFIGURATION The table below illustrates all the possible configurations available to the user in order to best adapt the UPS for individual requirements It is possible to perform these operations using the UPStools software FUNCTION DESCRIPTION DEFAULT POSSIBLE CONFIGURATIONS e 50 Hz Selects the nominal
10. manuale d installazione ed uso installation and use manual installations und bedienungsanleitung manuel d installation et d utilisation e manual de instalaci n y uso VISION RACK VSR 800 1100 ppe y riello ups VISIONRAC RIELLO ELETTRONICA vAriello ups i INTRODUCTION Congratulations on purchasing a UPS Vision Rack product and welcome to Riello UPS To use the support service offered by Riello UPS visit the site www riello ups com Our Company is a specialist in the design development and manufacturing of uninterruptible power supplies UPS The UPS described in this manual is a high quality product which has been carefully designed and built in order to guarantee the highest levels of performance This device can be installed by anyone on the condition that they have READ THIS INSTALLTION AND USER MANUAL CAREFULLY The UPS and the Battery Box generate DANGEROUS internal electrical voltages All maintenance operations must be carried out by suitably qualified operators This manual contains detailed instructions for using and installing the UPS and any additional Battery boxes For information on how to use and maximise the performance of your device please retain the CD containing this manual and read it carefully before operating the equipment lt ENVIRONMENTAL PROTECTION In the development of its products the company devotes abundant resources to analysing the environmental aspects All our products purs
11. mote control terminal board ON e Pin 1 2 REPO e Pin 2 3 Remote ON Remote ON OFF Remote Switch on off feature 15 COMMUNICATION PORTS On the back of the UPS see UPS Views the following communication ports are present e RS232 connector e USB connector e Expansion slot for additional communication cards RS232 CONNECTOR RS232 CONNECTOR 6 7 8 9 O f ooo O OO ON OMS PINE SIGNAL NOTES Programmable output default UPS in lock TXD Opto isolated contact max 30Vdc 5 RXD These contacts can be associated with other events using GND the software provided Power supply DC Imax 20mA Programmable output For further information about interfacing with the UPS refer to default low battery pre alarm the manual provided Programmable output default battery operation COMMUNICATION SLOT The UPS is equipped with an expansion slot for optional communication cards see figure on right which allows the device to communicate using the main communication standards Some examples e Second RS232 and USB port e Serial duplicator e Ethernet network card with TCP IP HTTP and SNMP protocols e JBUS MODBUS protocol converter card e PROFIBUS protocol converter card e Card with relay isolated contacts A To check the availability of other accessories visit the website www riello ups com 16
12. ng information When the UPS is switched on the display shows the main voltage value To display a different measurement press the SEL button repeatedly until the desired measurement appears In the event of a fault alarm FAULT or a lock LOCK the display will automatically show the type and code of the corresponding alarm Some examples are shown below GRAPHIC EXAMPLE DESCRIPTION GRAPHIC EXAMPLE DESCRIPTION Battery charge Mains voltage percentage Mains frequency Total battery voltage UPS output voltage Applied load percentage Current absorbed by the Output voltage frequency load Temperature of the Residual battery autonomy electronics cooling system inside the UPS Faut Alam the 4 Lock 2 the 2 corresponding code LL l corresponding code is Lir displayed L IL displayed 1 been mmm M The values shown in the images in the table are purely as an indication 2 FAULT LOCK codes can only be displayed if they are active presence of a fault alarm or a lock 11 CONFIGURING THE OPERATING MODE The area of the display shown in the figure displays the active operating ECO mode and allows the user to choose other modes directly from the display panel MODE 5 HOW TO PROCEED e access the configuration area hold down the SEL button for at least 3 seconds e The icon corresponding to the mode currently set lights up e
13. o _ 21 Active commands Indicates the presence of an active remote command CODE DESCRIPTION C01 Remote control 1 Switch On Off C02 Remote control 2 Load supplied by the mains C03 Remote control 3 Switch On Off C04 Battery test in progress Lock LOCK alerts are normally preceded by an alarm signal and their scale leads to the powering off of the inverter with the load being powered by the bypass line this procedure is excluded for locks due to serious persistent overloads and short circuits L04 Los Lo7 120 L2 140 La La2 La3 L50 L51 L52 L53 22 TECHNICAL DATA UPS MODELS VSR 800 VSR 1100 INPUT Nominal voltage Vac 220 230 240 Nominal frequency Hz 90 60 Rated curent 1 Recharge time standard versions h 4h for 8096 of the load No of internal batteries OUTPUT Nominal power From mains locked after 5 min Overloading 100 load 110 From battery locked after 60 sec From mains locked after 10 sec Overloading 11096 load 15096 From battery locked after 5 sec From mains locked after 1 sec Load overload 15096 From battery locked 0 5 sec OTHER DATA Leakage current towards ground mA Room temperature 3 0 40 Humidity 9096 without condensation excessive battery discharge over current short circuit over Protection devices voltage under voltage thermal Dimen
14. ommunication port RS232 USB communication port Remote control terminal board Communication Card Slots 000 IEC 10A input plug Cooling fans IEC 10A output socket Energyshare DISPLAY PANEL VIEW A ON SEL STBY ERES FAULT EE Hz min ser c EC 3588 pend Hz min ON button Load level indicator SEL button Select Configuration area STAND BY button Maintenance request Regular operation Timer Mains operation Measurement display area Battery operation Stand by alarm 6 7 9 49 42 AVR active EnergyShare Battery charge indicator INSTALLATION INITIAL CONTENT CHECK After opening the packaging it is first necessary to check the contents The package must contain UPS Schuko power cable IEC 10A 2 IEC 10A connection cables USB cable User manual CD Safety manual Handles kit for rack installation INSTALLATION ENVIRONMENT The UPS and the Battery Box must be installed in ventilated clean environments which are sheltered from bad weather The relative humidity in the environment must not exceed the maximum values shown in the Technical Data table The ambient temperature whilst the UPS is in operation must remain between 0 and 40 C and the UPS must not be positioned in places which are exposed to direct sunlight or to hot air This is a category C2 UPS product In a residential environment
15. onfiguring operating modes paragraph to set the required mode For advanced UPS configurations execute the software UPSTools which can be downloaded from the web site www riello ups com SWITCHING ON FROM THE MAINS 1 Press the ON button for 1 second After pressing it all the icons on the display light up for 1 second and the UPS beeps 2 Switch on the equipment connected to the UPS When switching on for the first time only after 30 seconds check that the UPS is operating correctly 1 Simulate a blackout by disconnecting power to the UPS 2 Theload must continue to be powered the icon on the display must light up and there must be a beep every 4 seconds 3 When power is reconnected the UPS must go back to operating from the mains SWITCHING ON FROM THE BATTERY 1 Press the ON OFF switch located on the front panel 2 Hold down the ON button for at least 5 seconds All the icons on the display light up for 1 second 3 Switch on the equipment connected to the UPS SWITCHING OFF THE UPS In order to switch off the UPS hold down the STBY button for at least 2 seconds The UPS goes back to stand by mode and the AN icon starts to flash 1 Ifthe mains power is present the ON OFF switch must be pressed to completely turn off the UPS 2 During battery mode operation with the timer not set the UPS automatically switches off after 30 seconds However if the timer is set press and hold down the STBY key for at least 5
16. output e 60 Hz Output frequency frequency e Auto automatic learning of the input frequency Selects the nominal output 220 240 in 1V steps Output voltage voltage e Select one of the available n e ECO Operating mode 5 modes p g e OTHER MODE Automatic UPS power off in battery operation mode if Disabled cbe the charge is lower than 596 Autonomy limit Meximum battery operation Disabled e Disabled complete battery discharge time 1 65000 sec in 1 sec steps Estimated autonomy time remaining for the battery in 1 255 min in 1 min steps low warning Power off due to minimum charge Battery low warning Interval time for e Disabled patery tesi automatic os test 1 1000 h in 1 hour steps Maximum charge Selects the user overcharge Disabled e Disabled alarm threshold limi e 0 103 in 1 steps e Always connected e Disconnection after no seconds of battery Select the auxiliary socket Always operation operating mode connected e Disconnection after no seconds of the battery discharge pre alarm signal e see UPStools manual EnergyShare Select the required input frequency range for normal 3 10 in 1 steps operation Input frequency tolerance range Waiting time for automatic a ny Power on delay switching back after Disabled mains power returns e 1 255 sec in 1 sec steps Select the feature Pin 1 2 REPO associated with the remote Pin 2 3 Re
17. se the front panel Set the UPS to normal operation mode by pressing ON SEL for at least 4 seconds 6 Make sure that the display does not show the code C02 7 Press the ON key for 5 seconds to start the battery status verification procedure 18 TROUBLESHOOTING Irregular UPS operation is not always an indication of a fault and can be due to minor or easy to resolve issues It is therefore advisable to consult the table below as it contains information which is useful for solving the most common UPS problems PROBLEM POSSIBLE CAUSE SOLUTION ON OFF SWITCH NOT PRESSED Press the ON OFF switch on the front panel MAIN SABES Check that the power cable is connected correctly THE DISPLAY DOES NOT LIGHT UP NO MAINS VOLTAGE Check that the power reaches the socket where the UPS BLACKOUT is connected try it with a table lamp for example If present reset the circuit breaker by pressing the INTERVENTION OF THE button on the back of the UPS INPUT CIRCUIT BREAKER CAUTION Check that there is no output overload to the UPS THE UPS IS IN STAND BY Press the ON button on the front panel to power the THE DISPLAY IS ON BUT MODE loads THE LOAD IS NOT POMWERES NO Check the connection to the load THE INPUT VOLTAGE IS OUTSIDE THE PERMITTED Problem with the mains Wait until the input mains TOLERANCE RANGE FOR voltage returns within the tolerance range The UPS will THE UPS IS OPERATING MAINS OPERA
18. sions W x Dx H mm 438 x 420 x 44 Weight Kg For additional details regarding technical data refer to website www riello ups com 7 rated load rated voltage of 220 Vac battery charging To maintain output voltage within the accuracy range specified recalibration may be necessary after a long period of operation 3 20 25 for longer battery life 23 RIELLO ELETTRONICA riello Ups www riello ups com RPS SpA Riello Power Solutions Viale Europa 7 37045 Legnago VR Italy OMNVSRS800RUENUA
19. tery swap mode press and hold the C02 MODE IS ACTIVATED ON SEL buttons for at least 4 seconds ATTENTION The UPS in case of a permanent failure will be not able to supply the load To ensure total protection of your equipment we suggest you install an ATS device Automatic Transfer Switch or an external automatic by pass For more information visit www riello ups com 20 ALARM CODES Using a sophisticated self diagnosis system the UPS is able to check its own status for any anomalies and or faults which may occur during normal operation and display them on the display panel If there is a problem the UPS signals the event by showing the code and the type of active alarm on the display FAULT and or LOCK FAULT FAULT alerts can be divided into three categories gt Anomalies these are minor problems which do not cause the lock of the UPS but reduce performance or prevent certain functions from being used A06 T _ A08 C Aasa Load percentage greater than the user threshod set A61 Replace batteries A62 Batteries missing or Battery Box missing or not connected A63 Waiting for battery charging Alarms these are more critical problems than anomalies because if they persist they could cause the UPS to lock in a very short time ear overtemperatre _ Fo Temeawesmsollaly F07 F8 Paeycageuly FS Ova ad 809 at Fe
20. this product may cause radio interference The recommended operating temperature for the UPS and the batteries is between 20 and 25 C The actual operating life of the batteries is 5 years on average with an operating temperature of 20 C If the operating temperature reaches 30 C the operating life is halved in which case the user may be required to take additional measures SE _AAA A A A A CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 1 Confirm that the installation upstream of the UPS is adequately protected against overloads and short circuits lt is recommended that the rating of this protection is either 10A or 16A type B or C depending on the UPS power rating always check prior to connection 2 Power the UPS using the input cable provided 3 Press the ON OFF switch located on the front panel 4 After a few moments the UPS will switch on the display will light up there will be a beep and the A icon will start to flash The UPS is in stand by mode meaning that it is only consuming a small amount of power The microcontroller supervising the self diagnoses is powered the batteries are charging and everything is ready for UPS activation Battery operation is also in stand by mode provided that the timer is active 5 Ensure that the cables connecting any devices to the output sockets of the UPS do not exceed a maximum of 10m in length 6 Check which operating mode is set on the display and if necessary see the C
21. ue the objectives defined in the environmental management system developed by the company in compliance with applicable standards No hazardous materials such as CFCs HCFCs or asbestos are used in this product When evaluating packaging the choice of material has been made favouring recyclable materials For correct disposal please separate and identify the type of material of which the packaging is made according to the table below Dispose of all material in compliance with applicable standards in the country in which the product is used DESCRIPTION MATERIAL Packaging corner Stratocell Protective bag Polythene DISPOSING OF THE PRODUCT The UPS and the Battery Box contain electronic PCBs and batteries which are considered TOXIC and HAZARDOUS waste When the product reaches the end of its operating life dispose of it in accordance with applicable local legislation Disposing of the product correctly contributes to respecting the environment and personal health The reproduction of any part of this manual in whole or in part is forbidden without the prior consent of the manufacturer In order to make improvements the manufacturer reserves the right to modify the product described at any moment and without notice 9 CONTENTS PRESENTATION UPS ViEWS FRONT VIEW REAR VIEW DISPLAY PANEL VIEW INSTALLATION INITIAL CONTENT CHECK INSTALLATION ENVIRONMENT
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