HP Chai Embedded Manual
Contents
1. Swipe card _ Automatically login as user Authentication methods available for a device Not all authentication methods are supported on all devices A grayed out option indicates that the option is not supported on this device Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 17 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 Each authentication method is discussed in the following table Authentication Method Description Username and password The user may use their domain network username and password to log into the device Identity number The user may log in with their identity number Identity numbers are convenient when usernames are long or cumbersome to enter For example rather than entering a username like john smith 001 it may be more convenient to enter an employee ID of 1234 See the PaperCut user manual for information about user identity numbers including importing identity numbers from an external source Identity number gt When a user logs in with their identity number they must also Require PIN provide their associated PIN This provides additional security for identity number logins Swipe card The user may log in by swiping a card e g smart card RFID and supported by the device See the PaperCut user manual for information about user card numbers including importing card numbers from an external source2. Swipe card gt Require PIN When a user logs in by swiping a card they must also provide their associated PIN This provides additional security for swipe card logins Swipe card gt Enable self association with existing user accounts Users can swipe cards previously not used or registered at the device with PaperCut and will be prompted for their username and password The swipe card can then be used at subsequent logins See chapter 4 2 for advanced configuration of this function Automatically login as user Specifies that this device should always automatically log in as the given user This option overrides all other authentication methods Description of authentication methods 3 3 Shared Account Selection Shared account selection options at the MFD mirror the options presented in the PaperCut client print popup The options available include e Select from a list of shared accounts e Search for shared accounts by keyword e Select account using PIN Code The options available to each user as well as account security access will mirror the same options available when the user prints Select from list and or Select using PIN Code are controlled at the user level via the User Details page The Security tab on each account controls account security access 3 4 Customizing Text and Messages PaperCut allows some text that appears in the device to be customized The custom text might includ
3. 45 gt E with the entire number resulting in 94 6EBD28 javascript lt path gt Advanced Define a custom conversion function in JavaScript see below It is possible to chain or pipeline converters by delimiting with a pipe For example ascii enc hex2dec will first unpack the encoded ASCII number then convert it to a decimal Tip Not sure which converter to use Often trial and error is a good approach After presenting a card the number will appear in an application logger message with conversions applied assuming the card is unknown to the system Try different converters and inspect the resulting numbers in the application log Using custom JavaScript If the inbuilt converter functions are unable to meet the requirements it is possible to define your own function using JavaScript This is an advanced exercise and it is expected that Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 23 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 any implementer be familiar with programming and JavaScript To implement your own converter Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 24 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 Create a file text file install path server custom card js 2 Define a single JavaScript function in this file called convert It should accept and return a single string Here
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5. PaperCut Copy Control E Color Copy PaperCut Color Copy Control E Send to E mail PaperCut Scan Control E Send Fax PaperCut Scan Control Send to Folder PaperCut Scan Control X Job Storage PaperCut Copy Control El Create Stored Job None el Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 7 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 2 3 5 Disable HP Web Print HP Web Print is a function of HP devices that allows users to upload files to the device via the embedded web interface and have them printed thereby bypassing PaperCut accounting Access to this feature should be disabled Note PaperCut provides Web Print as a core device independent feature This can be done in the administrator web interface on the Settings tab click Security on the left side under Device Security Settings click Configure find the Home Page section scroll down untick Display Print Page on Information Tab and click Apply This procedure may vary according to your specific model O O OOO 2 3 6 Disable the Hold Off Print Job setting By default HP devices have a 15 second delay to start printing network print jobs when someone is using the device e g logged in to the device LCD This can cause a 15 second delay to print jobs when a user releases a job from a hold release queue This setting may be disabled either through the device LCD or th
6. for most environments This section covers how to change the default settings All the following settings are available via the device s Summary tab in the PaperCut administration interface 3 1 Device Function The device function setting defines which functions will be available on the device and how it will be used Not all function settings are supported on all devices Device function e g copy release station or both d Track amp control copying Page cost 0 10 simple Track amp control scanning Track amp control faxing Enable release station Each device function is discussed in the following table Device Function Description Track amp control copying The device will track walk up off the glass copying Track amp control scanning The device will tracke scanning such as scan to email or scan to file Track amp control faxing The device will track the sending of faxes Enable release station The device will act as a print release station 3 2 Authentication Methods PaperCut supports a number of different ways to authenticate users who walk up to the devices to perform copying The default authentication method is username and password authentication The available authentication methods can be modified in the External Device Settings gt Authentication methods section Authentication methods d Username and password v Identity number _ Require PIN
7. for staff employee use At the photocopier 1 The photocopier should be showing the screen as shown below Enter username and password KA L ca 2 Press the blank field underneath Username enter the username testusersimple using the on screen keyboard and press OK Likewise press the Password field and enter the password previously chosen 3 Press OK 4 You will now see the home screen GE ere Cp Copy Account Selection Make copies from an original document Select an account to charge to Print Release Send a document to one or more fax Ai numbers 5 At this point the copier will be enabled for usage 6 Perform some test copying i e press the green button on the device button panel and perform a copy as normal 7 Once completed copying press the Sign Out button on the device s screen Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 11 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 Back in the PaperCut application verify that the copier activity was recorded and the user s account deducted 1 Log in to PaperCut 2 Select the device from the Devices tab 3 Select the Job log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the details of the copy job that was just performed Usage Date y User Charged To Pages Cost Doc
8. for the next section Configure PaperCut embedded settings Using a web browser go to the PaperCut embedded configuration page either by clicking the hyperlink in the Package Loader page from the previous section or by directly entering the address http lt device ip gt hp device papercut home into your browser where lt device ip gt is the device s IP address Fill in a descriptive device name and the IP address or hostname of the PaperCut server o Note The device name should be chosen to uniquely identify this HP device among all devices controlled by PaperCut including devices from other manufacturers Examples are HP 1 or Library Copier Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 6 of 28 PaperCut HP Chai Embedded Manual Settings Device Name Library Copier Identifies the device in the PaperCut device list Example HP 1 or Library Copier Server IP Hostname 192 168 1 23 The application server IP address or hostname Server Port 9193 cation to the server this must be Default 9193 he port that is used for binary commu cleared in all routers and firewalls involv Locale Override Optional ISO ge or IS ge different from the system language Examples fr O langua an application pt_PT ountry code in format xx_XX for Apply Changes o Click Apply Changes 2 3 4 Configure Devic
9. is a trivial example function convert cardNumber return cardNumber substring 3 10 toLowerCase 3 Enter aconverter inthe form javascript custom card js Tip Check the file install path server log server log when testing Any scripting errors will be displayed as warning messages in the log Tip A Javascript script may also be included in the pipeline For example ascii enc hex2dec javascript custom card js Other advanced notes e f both a regular expression and a converter are defined the regular expression is applied first This means a regular expression can be used to clean up the input e g remove checksum or delimiters before passing to a converter e n some special situations a custom JavaScript implementation may not be enough For example there may be a requirement to use a 3rd party system to decrypt the number PaperCut includes an advanced plugin architecture that the PaperCut Software development team uses to implement these advanced converters Please contact support to discuss development options and costs Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 25 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 5 Uninstalling In order to remove PaperCut copy tracking and release station functionality from the device Using a web browser go to the device s package loader at http lt device ip gt hp device this loader Click the check box next to the PaperC
10. might look slightly different on depending on your device model Ct a a O User jason Automated report User list Pages 1 Time 02 PM Cost Client 3 As you select different print jobs the details mem on 1 the right will reflect the details of the currently selected job 4 Now select a job and press the Print button at the bottom of the screen The print job will be queued for printing and a confirmation screen will show briefly 5 To cancel a print job select the print job and press the Cancel Job button on the screen 6 Finish releasing or deleting jobs by pressing the Home button at the top left of the screen 7 Remember to sign out using the Sign Out button on the home screen Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 14 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 2 9 Scenario 4 Scanning and faxing HP devices can also scan documents and send them by email or to a network folder If a phone line is attached they can send faxes You can enable the tracking of scans and faxes Users can be prevented from scanning or faxing when they are out of credit Note Due to limitations in the current device architecture faxes cannot be distinguished from or tracked separately from scans All faxes will be tracked as scans and prices and logged accordingly To enable tracking of scans and faxes 1 In PaperCut select the Devices t
11. products or the interoperation with the listed PaperCut product s We offer 40 day trial versions of PaperCut software to assist you with compatibility testing with your network setup 2 2 Requirements Before installing the PaperCut Embedded Application into the HP device ensure that basic monitoring of network printing has been setup up and tested for this device The device should show up in the printer list in the PaperCut web interface and have a few print jobs in its print history Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 4 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 After that ensure that the following points are checked off before getting started Ensure you have a compatible HP device see above and that the device has the latest firmware installed PaperCut is installed and running on your network Please see the Introduction gt Quick Start Guide section of the PaperCut user manual for assistance Ensure that the HP device is connected to the network Have available the network name or IP address of HP device Have available the username and password for administrator access to the devices internal web interface It is recommended that the device be configured with a static IP address Verify that firewalls or other network restrictions don t prevent the device s access to the PaperCut server on port 9193 2 3 Setup Procedure 2 3 1 O 2 3 2 PaperCut S
12. the HP Chai embedded MFD setup For general PaperCut MF documentation please see the PaperCut MF manual 1 Overview This manual provides an overview of the installation configuration and operation of PaperCut s embedded software MFD Multi Function Device solutions Today s MFDs are smarter they have touch screens and offer the ability to run applications directly on the device The goal of PaperCut Software s embedded MFD solution is to leverage these smart devices and to provide walk up copier users with the same set of rich application features provided in the print control area These include e Secure access to device functions via Card Swipe Username and Password etc e End user authentication including integration with single sign on environments e Monitoring and control of photocopying scanning and faxing quotas charging allocation and logging e Allocation of copying scanning and faxing to accounts departments cost centers projects e Release jobs from a hold release queue Secure amp Find Me Printing e Group based access control Limit access to color copying or to the device as a whole to selected user groups Highlights of the embedded solution include 1 1 Consistency The embedded solutions are developed in house by the PaperCut Software development team This ensures that the copier interface is consistent with the workstation print interface meaning users only have to learn one system 1 2 Integ
13. PaperCut PaperCut HP Chai Embedded Manual Contents 1 e ON Mp deed AA DS ETA Am a Dek ie 3 1 1 Consistency ccccceee ce eeeteccee eee eeeeeeeseeeeeene need genen Digs edness A NI ORO ONY 3 1 2 IMtOQratiOn 20 ccccceceeeeeeeceeeeeeeeeeeeeeeeeeeseeee coh hele MRL MAL RR 3 1 3 Rate of development 22 ccccccccesse Nuecht NL eee EN TI WT Je Af 3 1 4 Vendor Neutral Sac Adige SEL Re V 3 1 5 S CUrity cecececeeeeeeeseeeee eR ORR A EE e CR ART A T A 3 2 Installation DQ SRE oe EE AIO ee i 4 2 1 HP Device Compatibility Spe ee A ee AE A 4 2 2 Requirement 2o MRL RECO EER Dan oa ae nM MELA ie 4 2 3 Setup brocegdure SEN ue OES oot EE AA EH a A8 5 2 3 1 PaperCul Settings 3a 0 4 AL 7 ae Ne 9 5 2 3 2 Install PaperCut Application Files ccc ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeenaaees 5 2 3 3 Configure PaperCut embedded settings AAA 6 2 3 4 Configure Device Authentication Settings EE 7 2 3 5 Disaldte kl P lt Vie bifilar i n A A A M 9 eee 8 2 3 6 Disable the Hold Off Print Job setting ceceecceeeeeeeeeeneneeeeeeeeeeeeeeeeseeeees 8 2 3 7 Shorten Panel Liette Z nn a A 8 eeeeeeeeeeeee 9 2 3 8 Additional Network Security Optional AAA 9 2 4 Verify the successful installation and configuration sseeseeessessseereneesserrrrrrrnersee 9 2 5 Test Preparation cccccccsceeeereecee eeeeteneeeeeneee
14. ab 2 Select the MFD device 3 Under Device function tick Track amp control scanning 4 Select the charging type advanced set some numbers for page costs and thresholds The cost after the threshold should be lower than the standard cost as it represents a volume discount As an example the screen shot below shows that the first page of a scan is charged at 0 10 and any subsequent page at 0 05 V Track amp control scanning Charging type advanced v Page cost 0 10 Page cost after threshold 0 05 Page count threshold 1 At the photocopier 1 Log in using username and password as testusersimple 2 Press E mail enter an email address place some sheets in the document feeder and press the Start button 3 The device will proceed to scan and send an email with an attached PDF file to the email address 4 After the scan the device will ask you whether you would like to remain signed in Press No to log out In the PaperCut administration interface verify that the scan was recorded and the user s account was deducted This can be done as follows 1 Log in to the PaperCut administration interface 2 Select the device from the Devices tab 3 Select the Job Log tab This will list all copying scanning and faxing activity on the copier with faxes shown as scans The job just performed as the test user should be listed Verify the details of the job that
15. be used for all the devices managed by PaperCut this must be entered in the Config editor advanced which you will find on the Options tab under Actions The key is called ext device card no regex o The global setting however can be overridden on a per device basis The key ext device card no regex can also be found on the Advanced Config tab in the device details screen This setting will override the global setting unless the keyword GLOBAL is specified o PaperCut developers will gladly assist in producing a regular expression when supplied with a few sample outputs from your card reader Please contact PaperCut support o Ifyou would like to write your own regular expressions here are some examples Use the first 10 characters any character 10 Use the first 19 digits d 19 Extract the digits from between the two characters in 123453 292929 1221 d d d Card Number Format Converters In addition to extracting parts of the card numbers using regular expressions converting numbers from one format to another is a common requirement For example a card reader may report in hexadecimal format while the number stored in the source e g Active Directory is in a decimal format PaperCut includes a number of inbuilt converters to assist here Note Many card readers are configurable the number format can be changed at the hardware level via utility or configuration tool
16. e options require running the user clent tool on workstations 5 Press the OK button to save Automatically charge to personal account To configure testuseradvanced 1 In PaperCut select the Users tab 2 Select the testuseradvanced user Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 10 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 3 Change the Account Selection option to Standard account selection popup and enable all the account selection options Account Selection Account selection can be used to alow the user to select what account is charged or even to confirm print jobs before they are sent to the printer These options require Print accounts tio Show the standard account selection popup running the user clent tool on workstations amp This setting requires this user to run the client software at all times Information to show in popup Allow user to charge to their personal account Allow user to select shared accounts from lst Z Allow user to select shared accounts using PIN code 4 Press the OK button to save 2 6 Scenario 1 Standard copying Standard copying involves monitoring charging printing to a user s personal account This is the most commonly used for student printing or basic staff monitoring Users can also be configured for unrestricted printing which is commonly used
17. e Authentication Settings O O O O device o Set Sign In At Walk Up to PaperCut Device Login Set Copy and Job Storage to PaperCut Copy Control O o Set Color Copy to PaperCut Color Copy Control o Set Send to E mail Send Fax and Send to Folder to PaperCut Scan Control o Note Perform all these steps even if you don t intend to track copying or scanning etc at this time The choice which operations to track will be made later in the PaperCut administration interface Configure Device Tray Sizes Types E mail Server Alerts AutoSend Security Authentication Manager 2015 01 22 Using a web browser go to the device s internal web page at http lt device ip gt Log in as administrator Navigate to Settings gt Authentication Manager Adjust the following settings note that not all settings may be available on your Help Set the Device Functions that require users to successfully sign in before use Each function can require a different Sign In Method Authentication Manager Home Screen Access Sign In Method LDAP Authentication Kerberos Authentication Device PIN User PIN Edit Other Links Device Information Language Date amp Time Sleep Schedule Restrict Color Home Screen Setup o Click Apply Sign in At Walk Up PaperCut Device Login Device Functions Sign In Method Copy
18. e instructions or terminology that is more appropriate for the site An example of Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 18 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 text that is customizable is the welcome text that displays before the user logs in to the device The text can be customized by editing the device configuration from the PaperCut administration interface For more details see the Advanced Configuration section Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 19 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 4 Advanced Configuration 4 1 Config Editor The common configuration options for a device in PaperCut are available on the device s Summary tab and are discussed in more detail in the Configuration section This section covers the more advanced or less common configuration options which are available via the Advanced Config tab in the device details screen Config name Description ext Specify two lines of text to appear on top of the login device hp message wel screen in place of the default message These can include come instructions on which username and password are valid for the device The value DEFAULT in this field will re enable the default text ext If set to Y and the email field of the user logged onto the device hp email person HP device has been pop
19. e station for network prints for information on just tracking network printing see the PaperCut user manual 2 1 HP Device Compatibility HP devices run multiple embedded platforms This manual covers the HP devices running the HP Chai platform AKA HP Chai SOE DSE The devices supporting this platform are listed below If your device is not listed it may be running the HP FutureSmart platform codename Jedi which is covered in the manual titled PaperCut MF HP FutureSmart Embedded Manual To check if a device is running the FutureSmart or Chai platform log into the device s EWS and navigate to Information gt Configuration Page and look for the Firmware Version label in the Device Information section On Chai devices this label is missing but Firmware Datecode will be present On FutureSmart devices the value will begin with FutureSmart Firmware Version FuturesSman 2 SP1 2200643_228337 Firmware Revision 2200643_228337 Supported HP Chai devices e CM3530 MFP series e CM4730 MFP series e CM6030 MFP series e CM6040 MFP series e CM6049 MFP series e M3035 MFP series e M4345 MFP series e M4349 MFP series e M5035 MFP series e M5039 MFP series e M9040 MFP series e M9050 MFP series e M9059 MFP series PaperCut makes all attempts to keep the product compatibility information in this manual current However we make no warranties express or implied with respect to manufacturer s
20. ettings Ensure PaperCut is setup on your server and monitoring print activity before proceeding to install the embedded application Log into the PaperCut administration interface using a web browser e g http papercut server 9191 admin Navigate to Options gt Advanced and ensure the option Enable external hardware integration is enabled External Hardware Integration vi Enable external hardware integration for supported devices only Press Apply Install PaperCut Application Files The PaperCut embedded application for HP is provided in 4 files with the file extension jar One file pc hp jar is located under your PaperCut installation directory on the server in the subdirectory app path providers hardware hp Choose the other three files from the subdirectory there under according to your device model o group20 LaserJet M5035 MFP LaserJet M3035 MFP LaserJet M4345 MFP Color LaserJet CM4730 MFP LaserJet M9040 MFP LaserJet M9050 MFP o group30 Color LaserJet CM6030 MFP Color LaserJet CM6040 MFP o group40 Color LaserJet CM3530 MFP If you are unsure of which group your device belongs to please contact your HP reseller Yes it confuses us too Now open the HP device web configuration page using the following URL in a web browser http lt device ip gt hp device this loader where lt device ip gt is the IP address of the device Copyright 2015 PaperCut Software International P
21. hai Embedded Manual 2015 01 22 2 3 7 Shorten Panel Timeout To avoid tailgating i e users using the device on another user s account the device should be configured to automatically log out the current user after a short time of inactivity only By default this is set to 60 seconds however 10 seconds is considered a good compromise between security and usability To change the panel timeout access the devices web page at http lt device ip gt and go to the section Settings gt Configure Device gt Device Behavior options will appear below gt Inactivity Timeout Change the timeout to 10 and click Apply 2 3 8 Additional Network Security optional The MFP communicates with the PaperCut server over the network e g to authenticate users or release print jobs To provide an additional level of security PaperCut may be configured to only allow device connections from a restricted range of network addresses This ensures that only approved devices are connected to the PaperCut server By default PaperCut will allow device connections from any network address To restrict this to a subset of IP addresses or subnets 1 Logon to the PaperCut administration web interface at http lt papercut server gt 9191 admin 2 Go to the Options gt Advanced tab and find the Security section 3 In the Allowed device IP addresses field enter a comma separated list of device IP addresses or subnets in the fo
22. ice to have support for custom logos and colors on the login screen The upcoming architecture will offer some options here 6 3 Zero Stop when Copying In an ideal implementation PaperCut would be able to control exactly how many pages a user can copy and always prevent the user from overdrawing their account HP devices can limit copying on a page count basis with the following limitations 1 The copier does not report the paper size duplex or color information to the embedded application until the job completes So PaperCut must enforce the copy limits based on assumptions as to which paper size duplex setting and color setting the users choose for their copy jobs By default the copier assumes A4 or Letter size paper simplex copying and color copying This is a conservative setting for an A4 Letter copier i e actual copy settings will result in costs equal or below those based on these assumptions This can result in copying being denied to the users in spite of sufficient credit Configuration options are provided that allow an administrator to configure a more generous setting with the implication that users may overdraw their accounts 2 When the permissible numbers of pages have been copied the copy process is not immediately halted but due to the pipelined processing of pages may continue for another 3 or 4 pages resulting in a small overdraw of a user s account 6 4 Simplex Pages in Duplex Jobs Copying performed with
23. nction tick Enable release station 4 Select the print queue that was enabled for hold release above The HP device will allow jobs on the selected queues to be released Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 13 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 V Enable release station Displays jobs for release from the selected queues E aragorn EPSON AL C8600 Advanced El aragorn Epson LX 300 d aragorn HP CM 3530 MFP E aragorn KONICA MINOLTA C353 Series PS aragorn Lexmark T654 E aragorn Lexmark T656 a E Select all printers m Enable find me printing support E Cost and fitter settings are overridden by the target queue Users have permission to release their own print jobs E Automatically release user s jobs upon login 5 Press OK to save Login to a computer workstation as testusersimple 7 Print a few jobs to the print queue that was configured above The jobs will be held in the hold release queue 8 Confirm that the jobs are held by checking that the jobs are listed in the Printers gt Jobs Pending Release page of the PaperCut administration interface 9 Confirm that the username is testusersimple D At the device 1 Log in with the testusersimple username and corresponding password as in scenario 1 2 Press the Print Release button A list of print jobs will show Note that the screen below
24. nd control and to perform print release tests e testuseradvanced is used to perform copier monitoring and control with the account selection enabled i e to charge copying to accounts departments cost centers etc To setup these users in PaperCut 1 Create the testusersimple and testuseradvanced users in your Active Directory or LDAP directory 2 Login to the PaperCut s admin web interface 3 Go to the Options gt User Group sync page and press Synchronize Now 4 Once the sync is complete the users will be added to PaperCut The next step is to configure the users To configure testusersimple 1 In PaperCut select the Users tab 2 Select the testusersimple user 3 Set the user s balance to 5 00 and verify the account is set to Restricted Account Details Balance To set the user s balance enter the value here To e adjust the amount like adding 5 credits select 5 00 adjust the adjust link Making the user restricted means E that they will not be able to print when their d Restricted account has no credit Overdraft Use default overdraft 0 00 4 Verify that this user is set to Automatically charge to personal account in the Account selection options Account Selection Account selection can be used to allow the user to select whet account is charged or even to confirm print jobs before they are sent to the printer Thes
25. nd the user s account deducted 1 Log into PaperCut 2 Select the device from the Devices tab 3 Select the Job log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed 4 Verify the details of the job i e that the job was charged to the selected account 5 In the log details click on the Charged To account name to view the account s details 6 Selecting the Job log tab will display all print copy activity for the account and will show the test photocopying that was performed 2 8 Scenario 3 Print release The embedded application may also be used for print release For full description of PaperCut hold release queues and release stations please read the PaperCut manual Skip this scenario if hold release queues will not be used at your site To perform print release testing a hold release queue must be enabled 1 In PaperCut select the Printers tab 2 Select the print queue i e not the device for the HP device that will be used for testing 3 Enable the Hold release queue option vi Enable hold release queue Release mode User release v 4 Press OK Apply to save the changes All printing to this queue will now be held until released by a user Make sure the copier is enabled as a Print Release Station 1 In PaperCut select the Devices tab 2 Select the HP device 3 Under Device fu
26. ration PaperCut is a single integrated solution where print internet and copier control are all managed in the one system Users have a single account and administrators have the same level of reporting and administration for all services The embedded solution interacts with the PaperCut server using a Service Oriented Architecture SOA and web services based protocols 1 3 Rate of development PaperCut is developed under a release often policy where new features are made available to users as soon as they are complete Unlike hardware based solutions new versions can be delivered to users regularly as software updates 1 4 Vendor Neutral PaperCut remains true to its vendor neutral stance All embedded solutions are equal and support all server OS s including Windows Linux and Mac 1 5 Security A large percentage of PaperCut s user base is in Education environments where security is important All embedded solutions are developed with security in mind Where security objectives can t be satisfied any deficiencies are fully disclosed Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 3 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 2 Installation This section covers the installation of the PaperCut embedded application for compatible HP devices The embedded application will allow the control logging and monitoring of walk up off the glass copier usage and may serve as a print releas
27. reese E D 9 10 2 6 Scenario 1 Standard copying 20 cccccesceeereectee eee eect eee ee 11 2 7 Scenario 2 Copying with account selection eee eeeeteeeeeeeeeeeeeeeteteeeeeeeeeeneees 12 2 8 Scenario 3 Print EE TEEN 3 13 29 Scenario 4 Scanning and faxinGwissccsicderccasesssssneietesusetsavaseisieneevesssiussseneeecee 15 2 10 Upgrading to a newer version 16 E 601g 3 e eee nee eee anes eer er eee ome nee eee eee E ee ee 17 3 1 Eugene ee 17 3 2 Authentication Methods kee 17 3 3 Shared Account Selector iscriere espen aaan nEn EE EEEa KENES a 18 3 4 Customizing Text and Messages ssessenersneresesertrrrrtrssrrrnrrrnnnrsserennrrnnnneserennnn 18 4 Advanced Configuration EE 20 41 CONTIG lt 20 4 2 Configuring Swipe Card Header EEN 21 5 WANS Mee DEE 26 6 nowt Limitations and KE ie E 27 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved PaperCut HP Chai Embedded Manual 2015 01 22 6 1 Intertaceresponsiveness ENNEN 27 6 2 Account selection amp other interface limitations ceeeeceeeeeeeeee eee eeeeeteeeeeeeeeeeteeee 27 6 3 Zero Stop when Copying DE 27 6 4 Simplex Pages in Duplex JODS eegent aad eater eae ieee eet 27 6 5 Copy restrictions on restricted accounts 27 MS oR lee VE 28 7 Supported Card RE 28 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 2 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 This manual covers
28. rmat lt ip address gt lt subnet mask gt 4 Press the Apply button 5 Test the devices to ensure they can continue to contact the PaperCut server 2 4 Verify the successful installation and configuration o On the device screen you should see a login prompt asking for username and password o Logon to the PaperCut administration web interface at http lt papercut server gt 9191 admin On the Devices tab you should see the device listed under the name chosen previously o You should now proceed to configure page costs and other settings relating to the device post install testing After completing installation and basic configuration it is recommended to perform some testing of the common usage scenarios This important for two reasons Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 9 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 1 To ensure that the embedded application is working as expected 2 To familiarize yourself with the features and functionality of PaperCut and the embedded application This section outlines four test scenarios that are applicable for most organizations Please complete all the test scenarios relevant for your site 2 5 Test Preparation To complete these tests it is recommended you use two test users so that each can be configured differently These users are e testusersimple is used to perform basic copier monitoring a
29. rough admin web interface To disable via the admin web interface e Login to the device web interface as admin e Navigate to Settings gt Configure Device e Inthe tree view open Device Behavior gt General Copy Behavior e Change the Hold Off Print Job setting to Off ve BE kens rae emona Tray Sizes Types Configure Device F S E mail Server You may configure your device by selecting a configuration menu from the navigation tree below Or Alerts have selected a configuration menu you may configure its settings at the bottom of the page AutoSend Security Authentication Manager Information LDAP Authentication Default Job Options Kerberos Authentication 2 Time Scheduling Device PIN Management User PIN Initial Setup Edit Other Links Device Information Language Date amp Time Sleep Schedule Restrict Color Home Screen Setup Other Links hp instant support Shop for Supplies Product Support Di Warning Error Behavior Tray Behavior E General Copy Behavior General Printing Behavior 4 Print Quality Troubleshooting Resets General Copy Behavior Hold Off Print Job op Hold Off Time 15 seconds 0 300 Press Apply to save the changes Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 8 of 28 PaperCut HP C
30. s PaperCut s software level converters are Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 22 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 there to support card readers that don t offer this level of configuration or where a global software level conversion is a better choice For example it may be quicker to do the conversion in PaperCut rather than manually reprogram 100 readers Like regex s the convertors may be defined on either a global all devices or on a per device basis To set globally e Options gt Actions gt Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update To set at the device level e Devices gt select device gt Advanced Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update Standard Converters hex2dec Convert a hexadecimal base 16 encoded card number to decimal format Hexadecimal numbers usually contain 0 9 and A F This will convert 946EBD28 to 2490285352 Convert a decimal encoded card number to hexadecimal format This will convert 2490285352 to 946EBD2 8 ascii enc Unpack an ASCII encoded card number string E g given the number 393436454244 3238 the ASCII code 39 is converted to 9 34 gt 4
31. t name Use the following place holders for document details document document name Yuser username pages no of pages time time of printing cost cost of print job client machine the print job was sent from Example Youser document would show jobs in the form jsmith Tax Form pdf ext device hp release show busy Set to yes to show a warning message when users are releasing documents while the device is still busy printing or copying Only on LeSF v2 1 ext device hp release show busy job timeout When above option is enabled then jobs that have been paused paper jam out of paper for this time are considered not to be keeping the printer busy ext device msg busy on release Message to display when above option is enabled Specify DEFAULT for the default text ext device card no regex See chapter 4 2 Configuring Swipe Card Readers 4 2 Configuring Swipe Card Readers HP devices support the following keyboard emulating USB card readers e Elatec TWN3 prox card readers e MAGTEK Swipe Reader Model 21040110 e RFIDEAS AIR ID Enroll Proximity Reader Model RDR 7081AKU Other keyboard emulating USB card readers may work but should be tested prior to deployment Supporting Card Reader authentication is as easy as 1 Connecting a supported card reader to the device via the USB port Note On some devices this is hidden under a s
32. the duplex setting the output format set to 2 sided may produce the occasional 1 sided page if the number of pages of a batch placed on the document feeder is odd and the copier therefore only prints on one side of the final sheet While PaperCut s print accounting counts these single final pages as simplex in case of the HP embedded solution such pages are counted as duplex 6 5 Copy restrictions on restricted accounts Users are prevented from logging in with a restricted account user account or shared account if another copy job charged to the same account is still in progress Copy jobs in progress can be viewed using the Job List button on the device screen Once the previous copy job has finished users can log in again and charge to the restricted account This behavior can be overridden using a configuration key please see chapter 4 1 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 27 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 6 6 Faxing Faxes can currently not be tracked separately from scans and are currently logged and charged as scans This implies a single pricing scheme for both scans and faxes i e the cost per page would have to be the same for faxes as it is for scans 7 Supported Card Readers All keyboard emulating card readers are supported as well as the HP Common Card Reader CCR Copyright 2015 PaperCut Software International Pty Ltd
33. ticker on the side panel Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 21 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 2 Enabling Swipe card as an Authentication method under the device s configuration in PaperCut s web interface 3 Ensure the card number as read by the reader is loaded into the Card Number field in the PaperCut database or consider using user self association Swipe cards contain numbers used to identify users according to the card number configured in the User Details screen under Card Identity number Some readers report information in addition to the number encoded on the card such as checksums PaperCut can treat these cases in three ways Card Number Needs No Conversion e A typical case is the checksum being reported after the card number separated by an equals sign such as in 5235092385 8 PaperCut can handle this case by default it will extract the number before the equal sign as the card number 5235092385 Regular Expression Filters e For some cases a regular expression may be required that will filter the card number from the complete string of characters reported by the card reader Documentation on regular expressions can be found on the Internet e g at www reqular expressions info o The regular expression must be fashioned so that the card number is returned as the first match group o Usually one regular expression will
34. ty Ltd All Rights Reserved 5 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 2 3 3 o You may be presented with a browser certificate warning Proceed with the connection dismiss the warning o If asked a username and password provide the username and password for administrator access to the device s internal web page Upload the 4 jar files chosen previously in the following order 1 hp laserjet cgui_xx jar 2 hp laserjet _securityservices zs Jar 3 hp laserjet _securityagent xx jar 4 pc hp jar using the following procedure o Next to the field Enter package file click the Browse Choose File button Find the jar file on your hard disk Click Load Package Now Wait for a confirmation to appear This may take up to 1 minute Click the link below the confirmation to go back to the package loader page and repeat for the next jar file Once the procedure has been completed you should see a list under Reloadable packages similar to this O O oO Reloadable Packages Package Name Package URN Select hp laserjet security agent urn hp laserjet security agent hp laserjet security services urn hp laserjet security services Chai GUI urn hp laserjet cgui PaperCut urn papercut activator E Note The order displayed might be different this is not important Note The PaperCut name will be presented as a clickable hyperlink Click this hyperlink to access the PaperCut embedded configuration
35. ulated in PaperCut will set this alized sender email address as the From field in the scan to email function ext Set to Y or N depending on whether your device has a device hp screen small small 640x240 pixel or large 800x300 pixel screen In most cases this will be automatically detected and the setting will not have to be adjusted ext Setting this to Y will allow users to log in and charge copy device hp restricted all jobs to a restricted account user account or shared ow multiple login account if another copy job charged to the same account is still in progress This may cause cost overruns with users going into negative balance ext device msg card Message to display when users are requested to associate association their swipe card with an existing user account See chapter 3 2 for details Specify DEFAULT for the default text ext device self Specify a regular expression that limits which card association allowed numbers are accepted for associating swipe cards with card regex user accounts See chapter 3 2 for details Please contact PaperCut support for help with regular expressions Defaults to dot star which includes all card numbers ext device card self Select whether user self association should occupy the association use primary or secondary card number It overrides the global secondary card setting unless the keyword GLOBAL is specified This is number useful
36. ument Name Attribs 2 Ad ISO_A4 Apr 16 2008 2 59 30PM testusersimple testusersimole Color 0 0 20 copying Duplex No sf Grayscale Yes 2 7 Scenario 2 Copying with account selection Firstly a test account should be created 1 Log into PaperCut select the Accounts tab Select the Create a new account action link on the left Enter an account name Test Account 1 Enter PIN Code 2233 Select the Security tab and allow all users to access that account by adding the All Users group 6 Press OK OF ea te At the photocopier 1 The photocopier should be showing the Authentication screen as before 2 Enter the username testuseradvanced and password as before and press Ok 3 Onthe home screen press Account Selection You will see the following Account Selection 4 Press Test Account 1 5 The confirmation screen will show that Test Account 1 has been selected Acknowledge by pressing OK Account Selection IKEA Selected account Arts Balance unrestricted Remember to sign out after using the device Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 12 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 6 Now perform copying as normal and finally log out using the Sign Out button as before Back in the PaperCut application verify that the copier activity was recorded a
37. ut entry in the list of Reloadable Packages Click Remove Selected Package Go to the device s main web page at http lt device ip gt Navigate to Settings gt Authentication Manager From the Sign in at Walk Up Copy and Color Copy drop down lists select None each Click Apply In order to reactivate PaperCut functionality on the device recommence installation as per the installation chapter of this document Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 26 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 6 Known Limitations and Security HP devices have some limitations that have an impact on functionality and security 6 1 Interface responsiveness The HP devices have very limited processing power and the interface in some areas such as the login seems a little unresponsive Care has been taking to optimize this code however due to limitations in the framework some areas are not as responsive as we would like 6 2 Account selection amp other interface limitations In an ideal implementation users would be prompted to select and account when they click the copy button The HP framework however does not support custom screens in this area just a single message This is why account selection is done via a separate button acting as a separate application HP plans to address this in their new upcoming architecture It would also be n
38. was just performed Usage Date y User ChargedTo Pages Cost DocumentName Attrib Dec 9 2009 11 44 35AM testusersimple testusersimple 5 0 30 scanning Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 15 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 4 Click on the user s name in the user column to view the user s account details Select the Job log tab to display all activity for the user 6 Select the Transaction History tab and verify that the cost of the scan was deducted from the user s account g Transaction date y Transacted by Amount Balance after Dec 9 2009 11 45 23 AM system 0 30 4 40 2 10 Upgrading to a newer version The procedure for upgrading an existing embedded application to a newer version is similar to the initial installation see 2 3 2 simply upload updated jar files over the existing ones Afterwards check the PaperCut Embedded Settings see 2 3 3 to ensure the previously entered settings are still intact After upgrading it s worth quickly checking the Embedded Application s version number now matches the expected value Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 16 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 3 Configuration After completing the Installation section and registering the device with PaperCut it will have been configured with reasonable default settings that are suitable
39. when there is a mix of different non configurable card readers that read different numbers from an ID card Set to Y to use the secondary card number N to use the primary card number Default GLOBAL to defer to the global configuration option ext device hp limit PaperCut will deny copy access to restricted users who do reference paper size not have enough balance to copy To determine if a user has enough balance to copy and to compute the allotted Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 20 of 28 PaperCut HP Chai Embedded Manual 2015 01 22 ext device hp limit reference duplex ext device hp limit reference grayscale number of pages a reference copy is required By default PaperCut checks if the user has enough balance to copy one single sided Letter North America or A4 worldwide page In some situations it may be desirable to change the reference copy such as when the device allows smaller page sizes like A5 Default for ext device hp limit reference duplex N No Default for ext device hp limit reference grayscale N No Default for ext device hp limit reference paper size in North America Letter Default for ext device hp limit reference paper size worldwide A4 ext device hp release list format Change this to change the displayed list of print jobs pending release to include details in addition to or in place of the documen
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