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1. Figure 5 20 Major alarm traced to Slot 8 fiber down 66 Chapter 5 Using the Element Management Console 5 5 4 Alarm Log All major and minor alarms are recorded and kept in the database To view these just click the Alarm tab The export function allows saving the alarm log externally in CVS comma separated values as Element Management Console v2 42 User admin bala System Tool Help _Network Alarm Trap Performance PMGrapn OOOO O O_O O_O O_O O O_O O AA Search Type Curren Time e Device an y Severity aly O Historical To Location Al Racks gt AllSiots AllSites Ack Aly Alarm List Address Message No gt PRA 4 a 6 AUT a 10 41 z 13 _ 14 15 16 18 19 20 21 22 23 24 88 2012 10 02 17 28 14 ISP 1 168 0 Rack 0 Slot 16 Local Fiber2 port has no link 2012 10 02 17 28 14 _ ISP 1 1192168 0 252 _ Rack 0 Slot 16 Local RS232 port inactive 2012 10 02 17 28 14 ISP 1 168 0 Rack 0 Slot 16 Local LAN port inactive pa 4 2012 10 02 17 28 14 ISP 4 00192 168 0 252_ Rack 0 Slot 7 Remote Card na Waring amp 2012 10 02 17 28 14 ISP 1 _ s W 192 168 0 252 Rack 0 Slot 16 Remote Fiber2 port has no link Warning All Events 25 Non Acked Events 25 4 7 Figure 5 21 Major alarms shown in Red Minor alarms shown in Yellow 5 5 5 Tr
2. Figure 5 13 Display example of remote FRM220 62 Chapter 5 Using the Element Management Console The following is an example of display of a full FRM220 unit with all local and remote converters ES Element Management Console v2 05 User admin File Tools Help Network Alarm Traps Performance PMGraphs a 2 4 9 q Ga public m IP 3 E 172 24 1 20 FRM220 FRM220 172 24 1 20 Me Rack 0 B Local BY Slot 1 FRM2 WW Slot 2 FRM WF Slot 3 FRM IW slot 4 FRM BY slot 5 FRM BY Slot 6 FRM BY Slot 7 FRM WF slot 8 FRM22 T y Remote BY Slot 2 Fmc 10 100 WF Slot 3 Fmc 10 100 BY Slot 4 FMC 10 100 WF Slot 5 FMC 10 100 BY Slot 6 FMc 10 100 BY Slot 7 Fmc 10 100 y vw TESEO e uo vww u 0 0 wb k y e yooososyw e y u vwvww e vooos o w eo uy sw JA A ere y ww y v sw e e u o w VU q q Q MmNoou o evvwrewwvwresd e ee e y o vw LEE EE SE SE ew wwe q CU nNNSP ISO Y LEE SE SE SE SE SE wee y u BY Slot 8 Fmc 10 100 IP Site 172 24 1 20 Remote TERR vvrwrewr ewe ewe ww see evuvwrewewwee ee e uy wvvww eovrwewew ew eee eee e u o sw HERE RERRS eee a e yun u vw e uyo o w oe us v VSOUyooooososowy So e yx ow ee ee eo us eww ee evrvwrewwew eee eu ee So 5 SE SE SE
3. IP SysName SysLocation SysDescr 192 168 0 252 220demo Unknown Linux 2 4 20 uc0 1696 Device Discovered IP SysName SysLocation SysDescr Type 172 24 1 1 AT 8524M CSD LAB Allied Telesyn Ethernet Switc Unknown 172 24 1 3 FRM301 Rennes Rennes France FRM301 SNMP Agent Versio Unknown 172 24 1 4 FRM301 Paris Paris France FRM301 SNMP Agent Versio Unknown 172 24 1 15 FMUX Paris Paris France FMUX01A SNMP Agent FMUxXO1A 172 24 1 16 FMUX Marseille Marseille France FMUXO1A SNMP Agent FMUXO1A 172 24 1 17 ERMO1 Bordeaux Bordeaux France ERM 01 SNMP Agent Versio Unknown 172 24 1 22 ETUO1A Toulouse Toulouse France ETU 014 SNMP Agent Version ETU01A 172 24 1 55 FRM220 CTC Lab Linux 2 4 20 ucO 1231 FRM220 DODQDOCOOC Status Completed Stop Search Figure 4 13 Add Agent Results 45 Chapter 4 Admin Console Operation 4 4 2 Manually Setup Agents The following explains the method for adding agents manually Click the Agent tab and click the Add button Fill in the dialogue box and click OK as Admin Console v2 42 User admin l2 E xs System Help Broker Agent Messengers user UserLog ActionLog Storage Discovery Trap Fo Warding Trap If Address 10 1 1 1 Trap Port 162 Trap Community public Name IP Address Type Port Trap Port Read Community Write Community Trap Community Le Agent Name
4. Follow the example below Make sure server alias and server name are the IP address of the server Manually set the Port number for 1433 Click OK A Server alias 192 166 0 142 Network libraries Connection parameters Server name 192 166 0 142 Multiprotocol NWLink IPX SPX O Be Apple Talk l Banyan WINES VIA E Other 97 Click Next on the configuration Click Finish Before continuing Appendix B Installing MS SQL 2005 Express Attach database filename S Create temporary stored procedures for prepared SUL statements and drop the stored procedures Only when you disconnect When you disconnect and as appropriate while you are connected Use ANSI quoted identifiers Use ANSI nulls paddings and wamings O Use the failover SOL Server if the primary SQL Server is not available Use strong encryption for data Perton translation for character data Use regional settings when outputting cumency numbers dates and times Save long running queries to the log file CAllser ae App Data Local TempQUERY LOG Browse Long query time milliseconds 29900 Log ODEC driver statistics to the log file C Users fae App Data Local Temp 5TATS5 LOG Browse 98 Appendix B Installing MS SQL 2005 Express Run the Test Data Source one time ODBC Microsoft SQL Server Setup Anew ODBC data source will be created with the following configuration Microso
5. 2013 09 24 16 32 02 Status service is up Status service is up User 0 Start Stop Clear os gt su Figure 4 1 Use the admin administrator username and default password 0000 to login Login Username admin Password 90000 0 ns Figure 4 2 Admin Login Admin Console Window Brokers Defines server broker s names IP addresses polling drivers active and inactive polling agent lists Agents Defines agent name IP address and the SNMP parameters community strings MIB etc Users Defines client login username password and authority User Log Records client log in and log out data time records ActionLog Records every administrative or operation action conducted by any user Messengers When trap alarms occur they can be sent to those E mail and SMS account lists according to the filter conditions Event Administrator is allowed to configure very basic north bound functions for forwarding traps from SmartView EMS to other network management software and for sending events to a network configured syslog server Storage All functions related to database management are located under this tab Discovery This tool helps to find SNMP agents automatically on your network and quickly add to the Agent list 39 Chapter 4 Admin Console Operation 4 2 Modify the Broker ex Admin Console v2 54 User admin Evaluation Version poy Sh System Help Broke
6. 4 5 E Mail and SMS Filter Administrator This section will describe how to setup the E mail and SMS functions in the EMS and how to use the messengers to send specific alarms to E mail and or SMS messages 4 5 1 E Mail Setup From the Server Administrator select the Messengers tab With the SMTP tab highlighted click the Add button l as Admin Console v2 42 User admin ll xs System Help Broker age esse per UserLog ActionLog Storage Discovery Server Applied Agents SMTP SMS name ip_address enable name host user_account auth_account SMTP Add Edit Delete al y Messenger Not Applied Agents al Add SMTP 1 y p rnan name ip_address Name SMTP1 Host Address 211 22 83 78 The SMTP server User Account user test com t t Auth Account user test com parame ers en er Auth Password 000000 here sa Add Edit Delete Figure 4 23 The Messengers Tab Enter parameters in the Add SMTP dialogue box SMTP Parameters 1 Name This is an administrator assigned name for this particular SMTP entry in the EMS system 2 Host Address The SMTP Server parameter is the real domain name or IP address of the mail relay server that will forward mail from the EMS system 3 User Account This is the user account used by the SMTP server to send mail 4 Auth Account The SMTP Auth account is typically the same as the Sende
7. To exit setup dick Cancel The following components will be installed SOL Server Database Services Database Services Cancel 91 Appendix B Installing MS SQL 2005 Express The following is an example of the progress window when the application is installed Lal Microsoft SQL Server 2005 Setup Setup Progress The selected components are being configured Product Status HsoL Setup Support Files Setup finished setup finished setup finished The application has now been installed Click Finish IMPORTANT Don t forget your password for the sa master account all Microsoft SQL Server 2005 Setup Completing Microsoft SQL Server 2005 Setup Setup has finished configuration of Microsoft SQL Server 2005 Refer to the setup error logs for information describing any failure s that occurred during setup Click Finish to exit the installation wizard summary Log To minimize the server surface area of SQL Server 2005 some features and services are disabled by default for new installations To configure the surface area of SOL Server use the Surface Area Configuration tool TCPAP connections are disabled Named Pipes is disabled SQL Browser must be started manually OPENROWSET and OPENDATASOURCE have been disabled CLR integration is disabled OLE automation is disabled Finish Appendix B Installing MS SQL 2005 Express Now we recommend rebooting the machine After rebooting open the SQL Conf
8. master account SQL Server Installation Center Planning E New installation or add features to an existing installation Launch a wizard to install SOL Server 2008 R2 in a non clustered environment or to add Installatio s features to an existing SQL Server 2008 R2 instance Maintenance ne gt Upgrade from SQL Server 2000 SQL Server 2005 or SQL Server 2008 cols Launch a wizard to upgrade SOL Server 2000 SQL Server 2005 or SQL Server 2008 to SQL Resources Server 2008 R2 Advanced search for product updates Options Search Microsoft Update for SQL Server 2008 R2 product updates Microb gt SQL Server2008 R2 108 Appendix C Installing MS SQL 2008 R2 Express Now we recommend rebooting the machine After rebooting open the SQL Configuration Manager by clicking Start gt All Programs gt Microsoft SQL Server 2008 R2 gt Configuration Tools gt Manager Find the Protocols for MSSQLSERVER under SQL Server Network Configuration Right click on TCP IP and select Properties a Sql Server Configuration Manager File Action es Alal H A SQL Server Configuration Manager Local View Help Status Enabled Disabled Protocol Mame Y Shared Memory Y Named Pipes ie Enable Disable Properties First under the Protocol tab make sure TCP IP is enabled Next under the IP Address tab make sure the LAN port and Local Host connections are Active and Enabled and that the TCP Port is 1433
9. 09 24 19 05 46 Configuration created client bat 2013 09 24 19 05 46 Installation succeed Information Figure 5 5 EMS Client Installation Complete 57 Chapter 5 Using the Element Management Console If you check the EMS folder you will see the extra file created by the Setup Tool Ori gt Computer 750G DATA E EMS gt v 43 Search EMS Organize v e Open Print New folder a Name di audio de lib de manual di mibs di scripts d topology Ft Favorites 1 Recent Places 7 Dropbox de Downloads HZ Desktop A Libraries B vw Date modified 9 24 2013 6 45 PM 9 24 2013 6 45 PM 9 24 20 13 6 45 PM 9 24 2013 6 45 PM 9 24 2013 7 05 PM 9 24 2013 6 45 PM Type e folder e folder e folder ile folder ile folder e folder Documents E client bat 9 24 2013 7 05 PM Windows Ba a Music E Pictures B Videos EN setup bat 2 Homegroup JE Computer amp Local Disk C Ca 750G DATA E gt client bat haa Windows Batch File Date modified 9 24 2013 7 05 PM Size 87 bytes 1 2 2013 6 18 PM mW Date created 9 24 2013 7 05 PM Figure 5 6 EMS Installation Folder To start the remote client double click the client icon Enter the username and password to login Continue in this chapter with the client operation Server IP Address Server Service Port Username Password 192 168 0
10. 12 AM 4 2012 11 16 AM 4 2012 11 13 AM 4 2012 11 17 AN 4 2012 11 16 AM 5 4 2012 11 16 AM 5 4 2012 11 16 AM 009 1 35 PM 5 4 2012 11 16 AM 5 4 2012 11 16 AM 5 4 2012 11 16 AM Type File folder File folder File folder File folder File folder File folder Windows Batch File Windows Batch File Windows Batch File Icon Windows Batch File Windows Batch File Windows Batch File Chapter 3 Installing SmartView EMS GS Setup Tool v2 20 pa oa Language English Installation Option Install Server and all Management Tools 5 Install Modify al Management Tools Install Modify Client Management Tools Parameter Setting Jawa JRE Path C Program Files Java jre6 Corba Server IP 192 168 0 142 Database Server IP 192 168 0 142 Database Name ems Database Username Database Passw rd Select Install Server and all Management Tools Enter the database sa password Click Install Ignore any ODBC database error messages aoe Version 2 30 and above supports this new evaluation period Warning A System runs in Evaluation Version Functions are limited to 30 Evaluation days 25 Managed agents 1 Login client This information will be prompted in every 10 minutes IMPORTANT NOTICE If upgrading from any version prior to 2 51 the EMS must first be un installed using the CD or extracted files for that previous version Then run a new installation with the post 2
11. 2 14 2012 10 00 AM File folder _ DVD Maker 4 27 20127 23PM File folder E A Libraries MES 5 4 2012 10 49 AM File folder 7 En Documents d a 5 4 2012 10 39 AM File fo der a Music Je Openin new window 4 2012 10 03 AM File folder Pictures de Share with E 18 2012 1 18 PM File folder E Videos Ji Restore previous versions 7 14 2009 3 50 PM File folder dol WH Scan with AVG 5 4 2012 10 15AM File folder i Computer de Include in library gt 5 4 2012 10 15 AM File folder amp Local Disk C de 7 14 2009 12 52 PM File fo Send to b em PQI 8G F de 7 14 2009 12 52 PM File fo de Cut 27 20127 23PM Filefo Elk Network ad Copy i EMS Date modifi Create shortcut 4 3 File folder F Delete SS By Rename Step 2 Select the Security tab EMS Properties Type Location C Program Files Size 15 6 MB 16 457 724 bytes Size on disk 15 8 MB 16 662 528 bytes Contains 82 Files 13 Folders Created Today May 04 2012 18 minutes ago 121 Appendix E Vista and Windows 7 Permissions Step 3 Under the Security tab click the Edit button Object name C Program Files EMS Group or user names IR OWNER amp 2 Administrators Sflabw7 Administrators 2 Moar Osha loar 4 Th To change permissions click Edit Permissions for CREATOR OWNER Full control Modify Read amp execute List folder contents Read Write For special permissions or advanced settings S click Advanced Leam
12. 2008 or SOL Server 2008 R2 to SOL Server 2012 qe SOL Server 2012 117 Appendix D Installing MS SQL 2012 Express Now we recommend rebooting the machine After rebooting open the SQL Configuration Manager by clicking Start gt All Programs gt Microsoft SQL Server 2012 gt Configuration Tools gt i Find the Protocols for SQLEXPRESS Right click on TCP IP and select Properties sql Server Configuration Manager File Action View Help es 218 5 B A SQL Server Configuration Manager Local Protocol Name Status E SOL Server Services m eT Y Shared Memory Enabled or MSSQLSERVER First under the Protocol tab make sure TCP IP is enabled Next under the IP Address tab make sure the LAN port and Local Host connections are Active and Enabled and that the TCP Port is 1433 Click OK TCP IP Properties IP Addresses El ipi Active Enabled IP Address TCP Dynamic Ports TCP Port E Ip IP Address 192 168 0 142 TCP Dynamic Ports TCP Port 1433 e IPS Active Yes Enabled No IP Address ul TCP Dynamic Ports TO Bart Enabled Enable or disable the IP address 118 Appendix D Installing MS SQL 2012 Express Restart the server after any configuration change Highlight the SQL server right click and select Restart or just click the Restart icon cs El Ce El onfiquratior Aarar 30 T LLE File Action View Help 9 2 0 3 8 0004 H SQL Server Configuration Manager
13. 252 900 admin 96000 Figure 5 7 EMS Client Login 58 Windows Ba Chapter 5 Using the Element Management Console 5 3 Introduction to the EMC GUI Interface cs Element Management Conso aA User admin Evaluation Version Network Alarm Trap Performance PMGraph Inventory COOEXXXXJEE CcC D E Figure 5 8 EMC Introduction Location A Pull down Menus Location B Management Console Function Tabs Location C Tree Management Buttons Add Delete and Load public and private trees or Root Location D Node Management Buttons Add and Delete Nodes Location E Topology Management Buttons Location F Root and Nodes panel Location G Display Parameters panel 39 Chapter 5 Using the Element Management Console 5 4 Organization of the Console Tree The system administrator or users can manage their Console tree by adding different groups of objects This Console tree will be available for all users in the system if it is created as a public tree A private tree is only available to the original user that created it 5 4 1 Adding Trees The user can create load and delete their trees private using buttons in Tree management area Location C see Figure 5 8 The user can also import any public tree created by any user but as a public object Figure 5 9 below shows an example of how to add a public tree as Element M
14. 3 Host Port The server port is defined by the ISP that provides the SMS messenger service The default is port 8000 4 Auth Account The sender account is required by the SMS server for authentication and billing when sending messages 5 Auth Password The sender password 1s required for authentication of the sender account 50 Chapter 4 Admin Console Operation 4 5 3 Delivering SMS and SMTP Setup The Messenger block is used to setup the user who gets messages and for what reasons In the lower Messenger window click the Add button This example sends both an SMS message and Email to the recipient s phone number and email box if the alarm message keyword is LOS and if the event happens from 6 30PM until 8 30AM az Admin Console v2 42 User admin System Help _ Broker Agent Messengers User UserLog ActionLog Storage Discovery Server Applied Agents name ip_address SMTP SMS ISP 1 1192168 0 88 enable name user_account auth_account E SMTP1 211 22 83 78 user test com user test com Edit Messenger LOS From Time hh mm 18 30 SMTP SMS To Time hh mm Cu gt Qu E mail Address steve ctcu com Message Keyword LOS Phone Number 0931005402 i Messenger Not Applied Agents enable name name ip_address Add Edit Delete Figure 4 25 Example of SMS add Messenger alarm
15. 48 59 Load new license OK Fj Doa bo WY Olalls SCIVILE 5 ALI PEALI 2012 08 09 13 49 00 Start EMS server service Loading polling driver lt Polling 1 gt no agents Register name service OK 2012 08 09 13 49 00 Status service is Up O Status service is up start Clear _ Setting After the license 1s installed the server will automatically re start 3 3 11 Evaluation Version EMS As of version 2 30 of SmartView EMS FULL FEATURE evaluation support has been added which allows the EMS to run in evaluation mode WITHOUT any serial key The EMS is one software but with two different actions If EMS detects a valid license file 1t runs all functions normally within the limits of the license and with no pop up messages Otherwise it runs in Evaluation mode with the following limits 30 days Evaluation Run setup and recreate database must be done to continue 25 Managed SNMP Agents All Device Modules 1 e PDH FOM FRM and CWDM 1 Login Client local or remote Trap Records mask random trap messages will be replaced with evaluation license warning Alarm and Performance Records random records will be replaced with evaluation license warning A pop up window will remind the user that the software is running in evaluation mode every 10 minutes for both server and management client 35 Chapter 3 Installing SmartView EMS 3 3 12 Resources For manual installations of SmartView EMS CTC Union does not maint
16. 5 FMc 10 1 001 BY Slot 6 FMc 10 1 001 BY Slot 7 FMc 10 1 001 BS slot 8 FMC 10 1001 IP FRM220 172 24 1 20 0 PMGraphs Rack 0 Local IP 172 24 1 20 0 Slot 4 Slot 5 Slot 6 10 1001 10 1001 0 100 10 1001 PwWRr1 rwr2 LEE SE SE SE E LEE SE SE SE SE SE SE I LAE SE SE SS SE E evvwvwrewvweeyw A SE SE IE AS SS SS SE E LEE SE SE SE SE SE SE SE o o co uN Rack 0 Remote Figure 6 1 Click the Topology Icon while on the Network tab of the EMC 6 1 2 Topology Manager Default Screen Topology Management v1 01 default conf Files Edit Select Link Tools Get Add Edit Delete Find Select2 Unselect2 Link Unlink Enter Group Exit Group lt Topology Group Summary Node Summary Temp Nodes Current root Figure 6 2 Topology Manager 71 Chapter 6 Using the Topology Feature 6 2 Add a New Topology From the top menu Files click and select New A dialogue box will open Topology Management v1 01 default conf Files Edit Select gt Save Print New Topology Open 2 Import Map 2 Root Group Name Root Root Group Map lance_mapipa Sa New Config to france conf F No 3 Assign config ves Cno filename Figure 6 3 Add a New Topology 6 2 1 Import a Map Image Within the EMS directory is a folder named Topolog
17. 51 version installer 32 Chapter 3 Installing SmartView EMS 3 3 9 Uninstalling SmartView EMS On occasion it may be necessary to un install the EMS prior to installing a new major version If such an instance is required or 1f updating to a newer version fails for any reason the uninstall methods are outlined here 1 Perform Uninstall through the Window s Start Menu de Security Task Manager di Skype Lo SmartView EMS TC EMS Admin TC EMS Client e EMS Server i TC Uninstall de Startup de STMicroelectronics X 4 Back 2 Perform a manual uninstall run with administrator privileges a Delete the EMS installation folder located in c Program Files x86 b Delete the EMS Server and Client shortcuts from the Desktop c Delete the Start Menu folder SmartView EMS d Delete the registry key WHKLM SOFTW ARE WWow6432Node EMSInstaller 33 Chapter 3 Installing SmartView EMS 3 3 10 Serial Number File The EMS system requires registration and a serial number file placed in the EMS directory or 1t will only run in evaluation mode This authentication file 1s keyed to the host computer s MAC address If you are changing hardware or upgrading you may have to apply for a new serial key to match the new MAC address or simply move the old NIC Network Interface Card to the new hardware platform and the EMS will continue to find and confirm the authentication key The serial number file is a simple t
18. BS This is a CORBA service responsible for registering new agents and clients and delivering events between them CORBA is the acronym for Common Object Request Broker Architecture a vendor independent architecture and infrastructure that computer applications use to work together over networks Using the standard protocol IIOP a CORBA based program from any vendor on almost any computer operating system programming language and network can interoperate with a CORBA based program from the same or another vendor on almost any other computer operating system programming language and network One of its most important as well most frequent uses for CORBA is in servers that must handle a large number of clients at high hit rates with high reliability Specialized versions of CORBA run real time systems and small embedded systems As a part of Broker Service CORBA supports a set of special clients There are databases properly installed and connected to the Broker Service All information for each Network Device in EMS can be stored or loaded from their database Embedded Agent EA This is the major element for EMS The Embedded Agent utilizes standard protocols Simple Network Management Protocol to interact with the Broker Server To ensure security only the Broker Server has direct access to the Embedded Agent It 1s also possible to use a direct connection from client to device at the same time as a backup solution The design of th
19. Cents to POLN an aN aA a a hues A S E N 46 AA 4 REMOVING Asens ON OO cia 4 4 43 Manually Restartino Broker Ser VEL dodo 48 Table of Contents 43 E Mail and SMS Filter Administ ator osano raa iS a a eiaaes 49 A EAS 49 A IS Se LUND seis a a a goed naa nmalosdgooteasananatedeaemtedeeuiess 50 Ad DE Verne SIV Sali SM EP SCUD aeris olaa 51 A Ville wis ans ct User AAA a a ida sane daoinbedanoanl denna eae 52 Ay NS wWIas and C karme tencion Load is 52 4 8 Storage Log and Performance Database Management occcccncnnncnonononononinonnnnnnnnnnnnononnnonnnnnnnnnnnnnnnnnncnnnnnnnnnnnnnnnnnnnos 53 AS Aa Storas Database ACK UID dado dd 53 Chapter gt Usine the Element Management Console ci 55 Sis Rui BNI Cras Toca Cent acess caved SN ion 55 2 S Upa Remote CU a tut dusts en net oa ins ea tuave Tela ddea udm etealess 56 A o A 56 322 CMCC Om AY ch A A teks ia atau lean in A A A Melzaydacera 56 IS CODY PMCS acia dos 56 5 5 Introduction to the BMC Coe rae essa cxce tect A 59 AOS ana ton On the Console ree odas 60 o a A E nn eee Nee Ee nee eee aa Dea vee eee Tees 60 DAZ ACI PC SIN OU SA a 61 SA MONO ACE Nodes AAA SA 61 Dar Brample Agent Node Suso idbitec ss 62 5 5 Monitonns and EOS vile il cu lo el de Leds 64 DeL PrOVISIOMA Se example via ME si 64 O A O e O 65 So Major Alarm Handle edad dd 66 A eanmaeen ouaee 67 ED E AOS ETE a Susie xs dan me aga aca E A RETEA 67 AA 0 II A O 68 A A A T 69 A A selomeaaets 70 C kapter Usine the Lopolos
20. EMS Polders a 121 B27 Enable AdAUmstrator A Con Erico dida 123 EZA BAD IS O O o e 123 E 2 2 Enable Administrator Account Using Control Patnel ccccccccccccssceesesssseseeeeececcccecccscceeesssssssessseeeeeeees 124 Appendix F Troubleshooting Database Connection SSUES ccccccoooooooooooncccnnnnnonnnnnnnnnnnnnononnnnnnnnnnnnnnnnnnnnonnnnnnanannnnnnnss 127 111 Table of Contents This page left blank intentionally Chapter 1 Introduction Chapter 1 Introduction 1 1 Using This Manual This manual contains all of the information you will need to install and begin using CTC Union s Element Manager System EMS The format of the manual includes the following Chapter 1 Introduction Provides an outline of this manual s structure and introduces the product Chapter 2 The Smart View EMS Functional Specifications An Overview of Element Manager System provides a more in depth look at some of the application s features and enhancements and describes some general functions of the software platform such as configuring options backing up data files customizing the toolbar and printing Chapter 3 Installing Smart View EMS Step by step procedure for installing the EMS system on a single PC platform Chapter 4 Configuring the EMS Service Explains how to setup the EMS Service Chapter 5 Using the Element Management Console Configuration of the manager client for EMS Chapter 6 Using the Topology Feature Provides some
21. Enable using Command This is the quickest way to enable the administrator account on Windows 7 Step 1 Click the Start button click All Programs click Accessories then Right Click Command Prompt and choose Run as administrator Click Yes de Accessories Calculator Connecttq E connect tq Se Run as administrator D Getting Sta al g B Math Input B Scan with AVG 3 Notepad Fin to Taskbar Es ds Pin to Start Menu Remote Des ia Run Restore previous versions Snip Te i rane Send to L Sound Reco gt Sticky Note Cut Sync Cente Copy Windows Ex el WordPad Delete Je Ease of Acc Rename Printers de System Too p ER J Tablet PC pases 4 Back 123 Appendix E Vista and Windows 7 Permissions Step 2 In the command window type in the command exactly as below net user administrator active yes Step 3 Exit and logoff Then login as administrator and set password E 2 2 Enable Administrator Account Using Control Panel Step 1 Click the Start button Right Click on Computer and click Manage 5 Paint H Getting Started ED Windows Media Center Calculator der Sticky Motes x Snipping Tool A Remote Desktop Connection en Magnifier j Solitaire File Action View Help All la 3 Gf de Computer Management Locall Mame Full Mame a if system Tools Fi Administrator gt Task 5cheduler a fae A Guest b gt E Perf
22. First the files will be extracted to your system Extracting Files Extracting File sf 0196 p To Directory c 2661544 3alSd44cteabdZae4 05S SOL Server 2008 R2 Please wait while SQL Server 4008 R2 Setup processes the current operation The SQL Server Installation Center will be the starting point for either a fresh SQL Server installation or for upgrading from a previous SQL Server version 101 Appendix C Installing MS SQL 2008 R2 Express Planning New installation or add features to an existing installation E Launch a wizard to install SOL Server 2008 R2 in a non clustered environment or to add Installatio g features to an existing SQL Server 2008 R2 instance Maintenance Upgrade from SQL Server 2000 SQL Server 2005 or SQL Server 2008 Launch a wizard to upgrade SQL Server 2000 SQL Server 2005 or SQL Server 2008 to SQL Resources Server 2008 R2 Tools Advanced Search for product updates Options Search Microsoft Update for SQL Server 2008 R2 product updates To SOL Server 2008 R2 Double click the New SQL Server to launch the installation wizard License Terms To install SQL Server 2008 R2 you must accept the Microsoft Software License Terms License Terms MICROSOFT SOFTWARE LICENSE TERMS Setup Support Files MICROSOFT SQL SERVER 2008 R2 EXPRESS These license terms are an agreement between Microsoft Corporation or based on where you live one of its affiliates and you Please read them
23. Status P Link RxActive FEF Remote Power Loopback SFP D D B siot12 1000EAS 1 Fiber pc P ink up off off ok off no no p 2 From the pull down Fane Lin IRL No Limit ERL No Limit menu select n512k aed put select aS switen m Ingress Rate Limit IRL n512k Multiple n 20 151 Multiple n 20 6 nn Egress Rate Limit ERL n x 32K n is between 0 to Ano limit a is between 0 to n32k Loopback Test off y n512k In Band Management enable Figure 5 16 Set the Rate Limit Mode no limit 32k or 512k 64 Chapter 5 Using the Element Management Console 5 5 2 Alarm Handling When alarms minor or major are detected the tree and affected branches will all be highlighted in color The color Yellow is used to indicate minor alarms while the color Red is used for major alarms ES Element Management Console v1 27 for admin Ea x File Tools Help Network Alarm Traps Performance PMGraphs 1648 6 19 o BA public A a e Y FRm220 o W FRM220 172 24 1 20 This node has no setting properties Figure 5 17 Minor alarm indication shown in Yellow Click open the tree until the effected device is found Here the alarm is from the NMC card which monitors power and fans for alarm conditions Closer viewing of the Status 1 tab reveals the DC power failure ES Element Management Console v1 27 for admi
24. They apply to the software named above which includes the media on which you received it if any The terms also apply to any Microsoft e updates supplements Internet based services and support services gt 43 Copy I accept the license terms F Send feature usage data to Microsoft Feature usage data includes information about your hardware configuration and how you use SQL Server and its components Check the I accept the license terms check box and click the Next button 102 Appendix C Installing MS SQL 2008 R2 Express The following screen indicates the setup files installation status Click Install when finished SQL Server 2008 R2 Setup eo Setup Support Files Click Install to install Setup Support files To install or update SQL Server 2008 R2 these files are required License Terms The following components are required for SQL Server Setup cece pins nels ana Feature Name Status o Setup Support Files In Progress ExecuteStandardTimingsWorkflow lt Back Install Cancel The following screen is for feature selection Make sure all features are checked then click Next 1 SQL Server 2008 R2 Setup b Feature Selection Select the Express features to install Setup Support Rules Features Description Feature Selectio f 2 o Duna 3 Instance Features Server features are instance aware and have Installation Rules Y Database Engine Services their own r
25. This portion of the install will copy the required files to the PC setup the desktop start icons for server and client and start the EMS SetupTool 3 3 7 Setup Tool The Setup Tool is written in JAVA If there is a problem with the JAVA installation the tool will not be able to run Please refer to Appendix A for installation of the Java Runtime Environment a Setup Tool v2 54 E ES Language English Installation Option o Install Server and Tools Install Modify Server Management Tools Install Modify Client Management Tools Parameter Setting Java JRE Path C Program Files x86 Wavaljre7 Mm Database Server IP o Local Remote Database User Username sa Password 99000 Database Name ems Server IP Address Default Static 192 168 0 49 Server Service Port Default Static Name Service Port 900 Memory Usage Server 256 MB Client 384 MB Install Cancel The Setup Tool 1 Since this is an initial installation we need to Install Server and Tools therefore click the radio button for Install Server and Tools if not already selected If after installation any of the configuration items need modifying such as changing the IP address of the server please select Install Modify Server Management Tools If installing only the remote Client software select the Install Modify Client Management Tools 2 The Java path should be automatically detected based on the environment settings in Windows T
26. Unknown 172 24 1 4 FRM301 Paris Paris France FRM301 SNMP Agent Versio Unknown 172 24 1 15 FMUX Paris Paris France FMUXO1A SNMP Agent FMUXO1A 172 24 1 16 FMUX Marseille Marseille France FMUXO1A SNMP Agent FMiUx01A 172 24 1 17 ERMO1 Bordeaux Bordeaux France ERM 01 SNMP Agent Versio Unknown 172 24 1 22 ETUO1A Toulouse Toulouse France ETU 014 SNMP Agent Version ETUDIA 172 24 1 55 FRM220 CTC Lab Linux 2 4 20 ucO 1231 FRM220 Status Completed Start Search Stop Search WOU Figure 4 11 Discovery Search Results 44 Chapter 4 Admin Console Operation Once discovered click any of the Manage buttons one by one to add these discovered devices to the Managed Agents window r as Admin Console v2 42 User admin LE Sa System Help Broker Agent Messengers User UserLog ActionLog Storage Discovery Search Range SNMP Setting i IP From 192 168 0 1 To 192 168 0 254 Community String private Port 161 Timeout Second 1 Device Managed SysName j Add Device in the Add Agent Name ISP 1 Pe D A t IP Address 192 168 0 252 Trap Port evil e gen Agent Type FRM220 Read Community private dial ogue box Write Community private Trap Community private Device Discovered Soar Type AT 8524M A P LAB Allied Telesyn Ethernet Switc Unknown FRM301 Rennes
27. a trap to the manager notifying it of its change in operational status The connectionless nature of SNMP leaves the recovery and error detection up to the NMS Network Management Station and even up to the agent Agents listen for messages from the manager on UDP port 161 and the manager listens for trap messages from the agent on UDP port 162 16 Chapter 2 SmartView EMS Functional Specifications ASN 1 and BER ASN 1 is used to specify many RFCs for example the Internet standard MIB and SNMP ASN 1 is used widely in OSI for specification purposes ASN 1 used for defining SMI and MIBs is a subset of the ASN language given by OSI Please refer to the ITU T X 208 specification ASN 1 modules contain module name linkage and ASN 1 declarations ASN 1 Macros are used to extend the standard ASN 1 notation All comments begin with and will extend to the end of this line Their declarations specify types and permissible values The types are listed below Simple types integer O to 2 1008 1 octet strings values between 0 and 255 i e 8 bit fields object identifiers object name null Constructed types sequence ordered list of elements of differing types RECORD sequence of ordered list of elements of same type ARRAY Tagged types for carrying type information in message useful for creating own types Other types choice between alternatives any non specified BER is the common name for
28. accept the license terms check box and click the Next button 112 Appendix D Installing MS SQL 2012 Express The following screen indicates the setup files installation status Click Install when finished Install Setup Files SQL Server Setup will now be installed If an update for SQL Server Setup is found and specified to be included the update will also be installed License Terms Product Updates Install Setup Files SQL Server Setup files are being installed on the system Task Scan for product updates Status Completed Download Setup files Skipped Extract Setup files Skipped Install Setup files In Progress Install The following screen is for feature selection Make sure all features are checked then click Next Feature Selection Select the Express features to install Setup Support Rules Feature Selection Installation Rules Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Features The configuration and operation of each Database Engine Services instance feature of a SQL Server instance is SQL Server Replication isolated from other SQL Server instances Shared Feat SQL Server instances can operate side by an o side on the same computer SQL Client Connectivity SDK Redistributable Feat
29. amp bad Merg 1500 0 Formatting as Table Styles lt 2 Clear Filter Select la Device Address Location HW Version FW Version Serial Number 1000eas x 192 168 0 251 Local 1 1 1 029 None Ea J E al eg DE E rT 1 Carnal roan weed ee a Fain Paga iagual Biera Wisang Ea ju Aa ei i ee ara ABC ADC Anette OA Laca al mane Ai tel Aa E i nasri PP Oe dar VA A A A T i z Nos Chica Adan location a ere PA erica Serial Mumlan ial Shah Cutra champ Remarka ln la 1000 ras ea 197 1660519 Localo CeCe AS 11009 1 0050 Honra a Ondinez 2003 09 25 22370010 OnihankiiM a ja 17000478 T T Figure 7 7 Exported Inventory CVS used to create a table MS Word As the inventory feature is a new function in Smart View EMS our engineers will continue to fine tune and add valuable features in later releases In addition the number of line cards that can support the embedded serial number will be slowly increased as time allows 81 Chapter 7 Using the Inventory Feature This page left blank intentionally 82 Appendix A Installing JAVA Runtime Environment Appendix A Installing JAVA Runtime Environment A 1 Introduction The Smart View EMS is written in the Java interpreter programming language Unlike executable programs that are compiled for each particular CPU instruction set architecture and operati
30. configu Corba Server IP e Database Server Computer amp Local Disk c Database Name EMS System Upgrade succeed Database Username sa Database Password 04000 Upgrade A Exit Upgrade completed successfully Warning Under Vista and Windows 7 unless the logged in user is the Administrator the Upgrade Tool will fail to write the new files into the protected EMS folder Refer to Appendix E for a short guide on how to take ownership of the EMS folder or to change your UAC User Account Control IMPORTANT NOTICE For Evaluation Versions running without license if upgrading from any pre 2 30 version to 2 30 or above we need to again run the setup to re initialize the database This is because the evaluation licensing was changed in 2 30 reduced to only 30 days but with full support for up to 25 SNMP agents Browse to the EMS installation folder Run the Setup batch file G de Local Disk Program Files EMS Organize Include in library Share with Mew folder F a r Favorites E Desktop m Downloads E Recent Places lll Libraries Documents a Music E Pictures EE Videos Computer 2 Local Disk C TC BD ROM Drive E a POI 8G F h 13 items P Mame Je audio Le lib Je Manual mibs Je scripts di Topology 5 admin 5 client h corba E cre Sh emms_server Es setup Date modified 4 2012 11 12 AM 4 2012 11 12 AM 4 2012 11
31. details for maintenance and troubleshooting problems with the EMS Chapter 7 Using the Inventory Feature Provides the details for inventory and accounting management of physical assets Appendix A Installing JAVA Runtime Environment Provides a step by step instruction for installing JRE Appendix B C D and E Installing MS SQL2005 Express SQL2008 Express and SQL2012 Express Provides a step by step instruction for installing Microsoft s SQL for use with SmartView EMS 1 2 The SmartView EMS system There are two opposing points of view for management systems Management systems designed for general enterprises Suitable for large networks Difficult to implement vendor specific functions Vendor specific management systems Unsuitable for large networks Easy to implement vendor specific functions This is why customers need to implement both system types The integration of these systems is not an easy task New requirements for NMS In order to meet the customer demands for both large network management and vendor specific management CTC Union has developed the Smart View Element Management System EMS to combine the two attributes of pure management systems producers and Telecommunication equipment vendors specifically for CTC Union products Growing networks requires more Network Elements Network Elements are becoming more complex and the collection of trap information and performance monitoring results in allot of data Tradi
32. the Basic Encoding Rules of ASN 1 BER is defined in ITU T Recommendations X 209 and X 690 BER is one set of rules for encoding ASN 1 data to a stream of octets that can be transmitted over a communications link Other methods of encoding ASN 1 data include Distinguished Encoding Rules DER Canonical Encoding Rules CER and Packing Encoding Rules PER Each encoding method has its application but BER tends to be the encoding method most commonly used for SNMP BER defines Methods for encoding ASN 1 values Rules for deciding when to use a given method The format of specific octets in the data 2 6 Functions of CORBA CORBA is the acronym for Common Object Request Broker Architecture Object Management Group s open vendor independent architecture and infrastructure that computer applications use to work together over networks Using the standard protocol IIOP a CORBA based program from any vendor on almost any computer operating system programming language and network can interoperate with a CORBA based program from the same or another vendor on almost any other computer operating system programming language and network CORBA is useful in many situations Because of the easy way that CORBA integrates machines from so many vendors with sizes ranging from mainframes through minis and desktops to handheld and embedded systems it is the middleware of choice for large and even not so large enterprises One of its most import
33. 0 02 14 03 26 Remove Agent lt ISP 1 192 168 0 88 FRM220 gt OK 2012 10 02 14 06 27 Add Agent lt ISP 1 192 168 0 88 FRM220 gt OK 2012 10 02 14 06 38 Remove all agents OK 2012 10 02 14 09 39 Add Agent lt ISP 1 192 168 0 88 FRM220 gt OK Status service is up Figure 4 19 Stopping the Broker Server In the Server Console click the Start button The server is restarted srce O ee 2012 10 02 14 15 24 Start name service OK Initial Naming Context IOR 000000000000002b49444c3a6f6d672e6f72672f436f734e616d696e672f4e616d696e67436f6e7465787 44578743a312 30000000000001000000000000009a000102000000000d31 39322e3136382e302E34390000038400000 045afabcb0000000020000f424000000001000000000000000200000008526f6f7 4504f4 1000000000d544e616d6553657 27669636500000000000000080000000100000001 1400000000000002000000010000002000000000000100010000000 2050100010001002000010109000000010001010000000026000000020002 TransientNameServer setting port for initial object references to 900 Ready 2012 10 02 14 15 25 Check on line EMS Server OK 2012 10 02 14 15 25 Start EMS server service Loading polling driver lt Polling 1 gt Agent lt ISP 1 192 168 0 88 FRM220 gt OK Register name service OK 2012 10 02 14 15 27 Status service is up 2012 10 02 14 15 29 Status service is stopped Status service is stopped Figure 4 20 Restarting the Broker Server 48 Chapter 4 Admin Console Operation
34. 000000d3139322e3136382e302e343900000384000000 45afabcb0000000020000f424000000001000000000000000200000008526f6f7 4504f4 1000000000d544e616d655365727 669636500000000000000080000000100000001 1400000000000002000000010000002000000000000100010000000205 0100010001002000010109000000010001010000000026000000020002 TransientNameServer setting port for initial object references to 900 Ready 2013 09 24 16 31 59 Check on line EMS Server OK 2013 09 24 16 32 00 Start EMS server service Loading polling driver lt Polling 1 gt no agents Register name service OK 2013 09 24 16 32 02 Status service is up 2013 09 24 16 33 39 Status service is stopped Status service is stopped 2 From Server Console click System menu and select Exit or just close the window by clicking the red X in the upper right corner WARNING Clicking the Red X will close the Console window and effectively kill the CORBA and Broker server processes The CORBA Name Server and Broker Server both run in the Server Console window This window may be minimized DO NOT CLOSE THIS WINDOW or the server will be terminated The Server Console window must remain open or EMS Server 1s terminated 37 Chapter 3 Installing SmartView EMS This page left blank intentionally 38 Chapter 4 Admin Console Operation Chapter 4 Admin Console Operation 4 1 Introduction This chapter will explain in detail all the
35. 19 I EE SA Semen mA eee Ne A A ra De PTS 19 2 Teds WOUKS TACOS E HEMS cs ialetubtivessaszeduudeatades toantelint uasaareuanecaa sidede ona iee Giant ee eau ncetees 19 Chapter Installide mari EMS AAA AA ESAS 21 Suid ns tallatton Descapotables 21 De ASIC Re QUITO MIC O EM AAA esau annua aasunc es euear oa vse swans enacmeln donenssueae 21 5 2 loBa KNOWIECCS and prepare to SAN scien rates ade 21 So MP ENM S aa aaa a de aed etna stolen ae a cle cteset satel aah acts oatania tinct esa atell een ou Ota eed agmatine 22 SL Miro ducho rada 22 FAO E A A A A E 22 IST ESE oiea a E a 23 5 54 Install Java Run Time ENVIO A nat inse na nea te esuted bees 23 DO Os AAA e A CO GOO A E E E E TEATE AE 24 A A kore noe Oey Rene ee nner ORE Oe ECR ener NORE OnE er ee feet ee O eT 25 52927 SE UIP FOO leurs A O EES 26 A A anne nacuranetuetiies 29 55 9 Uinmstalline Sma View EMS cuidados 33 A O A A O A ees oe anaes 34 Sl Ea lua ton Versi n EMS ib 35 ET ARES OCC e ad 36 SA Startup anid SMoV CEM Sierra id cacas 36 Chapter4 Admit CONSOle danes 39 A 39 IN AO A A A goomaeaaitas 40 AD Ne AGM PONS DA T teeatenc nested ysaiuetoacensnsdahcenisensmaladtemiaans 41 P LAOT O Hee gy oad DA y A Lo SEE ERA CEE o A rerart eter en oats GARE mn ree TEES ne ae 42 AS SINS AO a os aa 43 AA PX OC TUS Ns A A 44 AA sl Use DIsSeOvery O Tnd acen idad 44 Al Fa e NUS ois gta oa teats va rsa date a eased a Osa ued de ease tats vn uraate saan ea wage sanenneh aasieta aencade 46 Ja Addis 7
36. 2013 09 24 12 21 23 2013 09 24 12 21 26 2013 09 24 12 21 26 ODBC driver DSN created master Testing database connections Database connection connected Check database version SQL2008 ODBC driver DSN created ems Database created ems Installing database data it may take a few minutes Database data created Installing Management tools jenv bat server bat ems_server bat corba bat admin bat client bat Configuration created Configuration created Configuration created Configuration created Installation succeed Language a ect Oitor ii J Me ap tt ga i Lel English User Manual Product Support Uninstall EMS in takes several minutes as abase is created and the schema Finally Exit the EMS Installer 28 Chapter 3 Installing SmartView EMS 3 3 8 Using Update Tool CAUTION EMS version is also very tightly matched to NMC or other SNMP versions of CTC Union products Prior to doing any upgrading of EMS please ensure all ND are properly upgraded There is no method to down grade the EMS except to re install the previous version as changes are made to the database through upgrade and cannot be rolled back Find the latest Upgrade Tool from CTC Union s download area http www ctcu com tw download EMS The Upgrade Tool will be distributed as a ZIP file Move it to the EMS server s desktop and extract in place Click into the folder and r
37. ABA E Node Type Add Tree Node city1 2 Then clic Add Node button r Add Agent Node 1 First highlight the Tree Device List A Products Series_FOM Series Fiber f Series Generic DH 3 Select the Add Tree radio button and key in text location 4 Click Add Node Figure 5 10 Creating a Tree Node These nodes help to make the hierarchy of a large tree more manageable and easier to navigate They also can be name searched for added ease in finding equipment 5 4 3 Adding Agent Nodes as Element Management Console v2 42 User admin System Tool Help Network Alarm Trap Performance PMGraph Sx 240 AAA F Node Type Add Tree Node 2 Then click Add Node Adij Agent Node Device List Products E Series_FOM E Series_Fiber E FRM220 ISP 1 192 168 0 252 y FRM220 10 100AS 2 t E FRM220A 1000EAS X FRM220A Series _Generic Series_PDH Series_VWDM 3 Select the Add Agent Node radio button Expand the Device List and find the Agent s name 4 Click Add Node 1 First highlight the Tree Node Figure 5 11 Creating an Agent Node When adding Agent nodes you could also choose to add any of the intermediate product groups as nodes However in the example above we directly added the network element the FRM220 61 Chapter 5 Using the Element Management Co
38. Annes France FRM301 SNMP Agent Versio Unknown FRM301 Paris A aris France FRM301 SNMP Agent Versio Unknown Full Paris France FMUXO1A SNMP Agent FMUxXO1A TRUX Marseille Marseille France FMUX01A SNMP Agent FMUXOTA L Bur iorNeaux France ERM 01 SNMP Agent Versio Unknown Nse France ETU 014 SNMP Agent Version ETU01A Ly hb Linux 2 4 20 ucO 1231 FRM220 Agents list Status Completed Figure 4 12 Discovery Add Agent 1 Agent name This should be a unique name that makes the device easy to identify Do not use Chinese or any special characters in this name 2 IP address This address is set from the auto discovery 3 Agent Type This is a pull down list showing the agent types that the EMS supports Select the right type for the discovered equipment This agent type should also be correctly identified from the discovery 4 Ports These are the default SNMP ports and should not be changed 5 Community These text strings act as passwords for the SNMP protocol The Write string allows access to the agent to control the network device Tas Admin Console v242 User admin System Help Broker Agent Messengers user UserLog ActionLog Storage Discovery Search Range SNMP Setting IP From 192 168 0 250 To 192 168 0 254 Community String private Port 161 Timeout Second 1 Device Managed
39. Configuration page Check the Collation tab Server Configuration Specify the service accounts and collation configuration Setup Support Rules Feature Selection E meas Microsoft recommends that you use a separate account for each SQL Server service Instance Configuration Service Account Name Password Startup Type Disk Space Requirements SQL Server Database Engine NT AUTHORITY NETW Automatic Server Configuration SQL Server Browser NT AUTHORITY LOCA PY Disabled Database Engine Configuration Error Reporting E Use the same account for all SQL Server services Installation Configuration Rules Installation Progress Complete 104 Appendix C Installing MS SQL 2008 R2 Express By default use the Latin1 General collation Leave it for you OS detected language Server Configuration Specify the service accounts and collation configuration Feature Selection Installation Rules Database Engine Instance Configuration SQL_Latinl_General_CP1_CI AS Disk Space Requirements Latin1 General case insensitive accent sensitive kanatype insensitive width Server Configuration insensitive for Unicode Data SQL Server Sort Order 52 on Code Page 1252 for Database Engine Configuration ist Error Reporting Installation Configuration Rules Installation Progress Complete The following is the Database Engine Configuration IMPORTANT Switch to Mixed Mode and enter the s
40. Connection Issues Appendix F Troubleshooting Database Connection Issues Most problems that arise with EMS installations are related to the MS SQL database installation and configuration or lack of We are trying to resolve SQL connectivity issue all the time but usually the problems are caused by not following the SQL server installation instructions Here is some help on how to resolve connectivity issues Basically when you failed to connect to your SQL Server the issue could be 1 Network issue 2 SQL not installed with Default Instance and or Mixed Mode Authentication 3 SQL Server configuration issue 4 Firewall issue 5 Client driver issue 6 Application configuration issue 7 Authentication and logon issue Step 1 Network Issue You might be able to make local connection without a working network but that s a special case In our EMS installation we do not rely on a localhost connect but instead always connect by TCP IP even when the server is local on the same machine For remote connection a stable network is required The first thing to trouble shoot SQL connectivity issues is to make sure the network we rely on is workable and stable Please run the following commands Hint Start gt Run gt cmd OK ping a lt your_target_machine gt ping a lt Your_remote_IPAddress gt nslookup type your local and remote machine name and IP address multiple times Be careful to see any mismatch on the
41. ISP 1 1 Click the IP Address 192 168 0 88 Trap Port 2 Then clic A rent Tab Agent Type FRM220 Read Community public Add bu to Write Community private Trap Community private Cancel 4 Click OK box Figure 4 14 Add Agent Results Device Agents are the network devices which will be managed by the EMS Give the agent a unique name enter its proper IP address select the device type from the pull down menu in this example FRM220 and make sure the appropriate community strings are entered to manage the agent depends on the configuration done in the agent itself Then click OK 4 4 3 Adding Agents to Polling This procedure is used to add agents to the polling system After this step the broker server will automatically restart the service as Admin Console v2 42 User admin l2 a 2 System Help Broker Agent Messengers User userLog ActionLog Storage Discovery Polling Agent Name IP Address Enable No Name IP Address Polling Name Poll 192 168 0 49 192 168 0 88 1 Click the Brokers Tab Enable Polling 2 Click the Poll check box Agent Name iSP 1 O Server is on line Add g Poling Name Polling 1 Polling No Name Interval Second 1 Polling 1 l5 3 Key in the Polling driver name 4 Click the OK bu
42. Line C OJ ES 0 Path C OJ ES OJ ISES OUAS DI 2008 09 17 17 98 37 0 FMUXOIA1S llocal_performance_history_P4 ChB Line C OJ ES 0 Path C OES OJ SES OUAS OIL p2009 09 147 173837 0 FMUXO14 15 remote_performance_history_P1 ChD Line C OMES 0 Path C OMES OSES OAS 2009 09 17 17 38 37 0 FMUXOIA15 remote_performance_history_P1 ChB Line C4 O ES 0 Path C OMES OJ SES OUAS 102009 09 1417 17 38 37 0 FMUXOIA15S llocal_performance_history_P1 ChD Line C OES 0 Path Cv OJ SES OMAS Of 142009 09 1417 17 38 37 0 FMUXOIA15 local_performance_history_P2 ChA Line C v 0 Path C Y OSES OAS ONL 122009 09 1417 17 38 37 0 FMUx01A 15 llocal_performance_history_P1 ChC Line C Y 0 Path Cv OSES WAS ONL 132009 09 1417 17 38 37 0 FMUXOIAIS local_performance_history_P1 ChB Line C D Path Cv OSES OAS ONL 142009 09 1417 17 38 37 0 FMUXOIA15 llocal_performance_history_P3 ChB Line C D Path cv OJ SES OPWAS ON 15 2009 09 17 17 38 37 0 FMux01A 15_ local performance histo Li 7 Figure 5 24 View of the Performance window 69 Chapter 5 Using the Element Management Console 5 5 8 PM Graphs From the PMGraph tab set the From and To time or hours days weeks previous then select the network element Agent and the Port Channel and specific performance parameter to graph ES Element Management Console v2 05 Use
43. Local g SOL Server Services a E SQL Server Network Configuration Be Protocols for MSSQLSERVER b gt a SQL Native Client 11 0 Configuration The SQL Server will restart and run with the new configuration This completes the installation of SQL2012 Express 119 Appendix D Installing MS SQL 2012 Express 120 Appendix E Vista and Windows 7 Permissions Appendix E Vista and Windows 7 Permissions E 1 Take ownership of EMS Folder Microsoft Vista and Windows 7 introduce permission settings on system files such as those located in the windows and program files folders Unless the administrator account has been enabled and the user 1s using administrator to log into the system any attempt to update the EMS will fail due to write access denied A simple fix here is to have the logged in user either take ownership of the EMS folder or to change the permissions on this folder Here is how to change the permissions for all normal logged in users Step 1 Browse to the Program Files folder and right click on the EMS folder Select Properties Gor d Local Disk C Program Files v 4 Organize v a Open Include in library y Share with New folder Hi A a m ys q gt de Eidos ES Name Date modified Type S HZ Desktop Li AVG 1 18 20121 43 PM File folder Ji Downloads d Common Files 5 4 2012 10 04 AM File folder Recent Places 4 DAEMON Tools Lite
44. Requirements Users are allowed to run a separate instance of the Database Engine Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete No need to check Error Reporting Just click Next Error Reporting Help Microsoft improve SQL Server features and services Setup Support Rules Specify the information that you would like to automatically send to Microsoft to improve future releases of SQL Server These settings are optional Microsoft treats this information as confidential Microsoft may provide updates through Microsoft Update to modify feature usage data These Installation Rules updates might be downloaded and installed on your machine automatically depending on your Instance Configuration Automatic Update settings Disk Space Requirements Feature Selection Server Configuration See the SOL Server 2008 R2 Privacy Statement for more information Database Engine Configuration Error Reporting Read more about Microsoft Update and Automatic Update Installation Configuration Rules corsage nes Proges Send Windows and SQL Server Error Reports to Microsoft or your corporate report server This setting only applies to services that run without user interaction A Complete 106 Appendix C Installing MS SQL 2008 R2 Express Now observe the Installation Progress If any errors occur click OK and Retry In
45. S is configured properly you may then run the EMC to manage all agent devices supported by CTC Union 5 1 Run EMC as Local Client In this scenario the Client 1s run from the EMS server machine itself Later we will introduce the client installation and remote login procedure for remote clients Note If running in evaluation mode only one client may log into the EMS server at any one time Step 1 Make sure the EMS environment is already configured This assumes all steps for Admin Console as explained in Chapter 4 have been completed Step 2 Double click the EMS Server icon from the server s desktop to start EMS Step 3 Start the EMC by double clicking the EMS Client icon from the server s desktop The Element Management Console will open and the client applet will pop up and ask you to enter the username and password for authentication This user account was set in Admin Console client record The default super user is admin and password is 0000 as Element Management Console v2 42 Logout System Tool Help 192 168 0 49 Server Service Port 900 Server IP Address admin 60908 Username Password a es Figure 5 1 EMC Login Server IP Address This is the IP address of the EMS Server If started locally it is the local server s IP Clients may also login remotely in which case the IP address needs to be that of the EMS Server no
46. SE SE EE Da i vvrvrvyvvy Figure 5 14 Full display example of FRM220 local and remote 63 Chapter 5 Using the Element Management Console 5 5 Monitoring and Provisioning via EMC The following example describes how to enable bandwidth control and do control setting for 10 1001 card in FRM220 chassis Refer to the FRM220 NMC Operation Manual for details of the actual functions and settings of the FRM220 10 1001 card as Element Management Console v2 42 User admin System Tool Help Network Alarm Trap Performance PMGraph SHH AAA eee root Slot 2 city1 f ISP 1 192 168 0 252 5 Rack 0 Eig Local IP siot 1 DEN BY Slot 3 BY slot 4 10 W slot 5 1 P sot e AG Slot T Slot 8 10 1005 Sot amp o Name Rack Slot Site ISP 1 0 2 Local HW Version FW Version CPLD Version FPGA Version 1 100 1 279 0 000 0 000 NMC Alarm2 setting Function Key Apply Refresh PortReset Remote H w Reset Set to Default everwreew uve se Fiber UTP Tabs Status Link RxActive FEF Remote Power Loopback SFP D D link up off off ok off no no Rate Limt IRL No Limit ERL No Limit Ingress Rate Limit IRL no limit Multiple n 0 Egress Rate Limit ERL no limit Multiple n 0 Setting Port Active Operation Mode Link Fault Pass Through n x 32K n is b
47. Server IP Address can be selected from either Default or Static settings The EMS server s Default uses the first network interface in the server hardware If the server has multiple NIC or multiple IP addresses select the Static radio button and enter the static IP address the EMS server will use This is the setting that would be required if a laptop were being used to demo the EMS Laptops typically have both a LAN interface and a WiFi interface So in order for EMS to know its own address we would use the static IP address of the LAN port 7 The Server Service Port can be selected from either Default or Static settings When set to Default the port numbers uses will be random This will only be a problem if the EMS Client is separated from the EMS Server by a firewall In this case select the Static radio button and assign a fixed port number for the EMS Server s service Then open that port in the firewall to allow outside clients to connect to the server 8 The default CORBA Name Service Port connection port is 900 For Windows clients connecting to the EMS server this is not a problem But for EMS Clients running on UNIX Linux ports under 1024 are restricted to only root user An acceptable alternate port for a normal user on UNIX Linux would be 1050 The port setting for the name server is made here 9 The Memory Usage parameters typically do not require modification unless there are large numbers of Network D
48. TCP IP Properties IP Address TCP Dynamic Ports TCP Port IPS Active Enabled IP Address TCP Dynamic Ports TCP Port IP4 Active Enabled IP Address TCP Dynamic Ports Click OK 192 168 0 142 1433 e Yes No i 1433 Yes a T Yes 127 0 0 1 109 Appendix C Installing MS SQL 2008 R2 Express Restart the server after any configuration change Highlight the SQL Server Right click and select Restart or just click the Restart icon File Action View Help sia lalo oo s LA SQL Server Configuration Manager Local E SOL Server Services b EN SQL Server Network Configuration gt a SQL Native Client 10 0 Configuration Restart stop and then start selected service This finishes the installation of MS SQL 2008 R2 Express 110 Appendix D Installing MS SQL 2012 Express Appendix D Installing MS SQL 2012 Express D 1 Introduction This chapter will detail the installation and configuration steps for the Free Edition of MS SQL Microsoft SQL Server 2012 Express Edition Server Express is a powerful and reliable data management product that delivers rich features data protection and performance for embedded application clients light Web applications and local data stores SQL Server 2012 is designed to run on Windows 7 Windows Server 2008 R2 Windows Server 2008 Service Pack 2 or Windows Vista Service Pack 2 Note SQL Server 2012 Express Edition is differentiated from the rest of t
49. Tools Install Modify all Management Tools O Install Modify Client Management Tools Maramatav C mthi a Appendix F Troubleshooting Database Connection Issues Correct the IP addresses enter the sa password for the server and click Install The EMS should then be able to connect to the DB server again 129 Appendix F Troubleshooting Database Connection Issues You can open errorlog file to see 1f the server 1s successfully listening on any of the protocol The location of errorlog file is usually under C Program Files Microsoft SQL Server MSSQL 1 MSSQL Log Step 4 Firewall issue A firewall on the SQL Server machine or anywhere between client and server could block SQL connection request An easy way to isolate if this is a firewall issue is to turn off firewall for a short time if you can Long term solution is to put exception for SQL Server and SQL Browser For TCP protocol you need put the TCP port on which the SQL Server listens on into exception For SQL server the listening port is 1433 For SQL Browser please put UDP port 1434 into exception Meanwhile you can put sqlservr exe and sqlbrowser exe into exception as well but this is not recommended IPSec between machines that we are not trusted could also block some packets Step 5 Client driver issue At this stage you can test your connection using some tools The tests need to be done on client machine for sure First try telnet lt your_targe
50. User Manual a Smart View EMS Element Management System union CTC UNION TECHNOLOGIES CO LTD LEGAL The information in this publication has been carefully checked and is believed to be entirely accurate at the time of publication CTC Union Technologies assumes no responsibility however for possible errors or omissions or for any consequences resulting from the use of the information contained herein CTC Union Technologies reserves the right to make changes in its products or product specifications with the intent to improve function or design at any time and without notice and is not required to update this documentation to reflect such changes CTC Union Technologies makes no warranty representation or guarantee regarding the suitability of its products for any particular purpose nor does CTC Union assume any liability arising out of the application or use of any product and specifically disclaims any and all liability including without limitation any consequential or incidental damages CTC Union products are not designed intended or authorized for use in systems or applications intended to support or sustain life or for any other application in which the failure of the product could create a situation where personal injury or death may occur Should the Buyer purchase or use a CTC Union product for any such unintended or unauthorized application the Buyer shall indemnify and hold CTC Union Technologies and its officers emp
51. Y Loire y Bio sae Y tia Dijon franche Burgundy Comit SWITZERLAND Poitou Charentes mousin COn Deni ATLANTIC OCEAN Bordeaux Aquitaine Auvergne Cote d Azur Midi Pyr n es Montpellier Provence Alpes a e Marseille Toulouse Ma A Figure 6 6 Topology Manager ready to Get Agents 73 Chapter 6 Using the Topology Feature 6 2 3 Get Agents From the Topology Management main window click the Get button The following pop up will be displayed Select all of the nodes you want to include in this map and click Yes ES Topology Management v1 01 france conf Belg Files Edit Select Link Tools Z Get Add Edit Delete Find Select2 Unselect2 Link Unlink Enter Group E Group Topology Group Sumar Node Summar Get Node Temp Nodes EMS Managed Nodes Name Uy PiFRMZ20 172 24 1 20 kane C te d Azur Provence Alpes Midi Pyrenees Montpellier e O Marseille Toulouse TAO 4 LAS y PrN AM ISHINI Figure 6 7 Topology Manager Get Agents 6 2 4 Drag and Drop Agents Topology Management v1 01 france conf SEE Files Edit Selectiink Tools Get Add Edit Delete Find Select2 Unselect2 Link Unlink Enter Group Exit Group Topology Group Summary Node Summary Current Root a BELGIUM FRM220 3 172 24 14 20 Y Lillee GERMANY Nord P
52. a password twice throughout our examples we use a password of 0000 four zeros Check the User Instances tab Database Engine Configuration Specify Database Engine authentication security mode administrato sand data directories setup Support Rules Account Provisioning FILESTREAM Feature Selection lion de Specify the authentication mode and administrators for the Database Engine Instance Configuration Authentication Mode Windows authentication mode Server Configuration Database Engine Confjgurat Error Reporting Specify the password for the SQL Server system administrator sa account Mixed Mode SQL Server authentication and Windows authentication Installation Configuration Rules Enter password Installation Progress i e000 Complete Confirm password Specify SQL Server administrators SQL Server administrators have unrestricted access to the Database Engine Kaaren tee 105 Appendix C Installing MS SQL 2008 R2 Express Make sure the check box is checked under User Instances then click Next Database Engine Configuration Specify Database Engine authentication security mode administrators and data directories Setup Support Rules Feature Selection Specify if users who do not have administrative permission can run a separate instance of the Installation Rules i Database Engine Instance Configuration Disk Space
53. a user loads EMS Client software and sets up a link to the EMS Server it will be possible to monitor and control Network Devices via CORBA actions The EMS Server uses SNMP Protocol to monitor and control Network Devices via SET GET and TRAP SNMP actions The issues inside the mechanism described above are the scope of this chapter 2 2 Acronyms 1 EMS ElementManagementSystem Z Y 2 EMC Element Management Console o Y 3 JAPI Application Interface 4 ND NetworkDevice ss 5 CORBA Common Object Request Broker Architecture 6 SNMP Simple Network Management Protocol A Hardware OOOO Hardware EA 8 IP Internet Protocol SS S o 9 JOS Operating System ss 10 SW Software o S o 11 TCP_ Transmission Control Protocol o 12 UDP User Datagram Protocol Z o Tooo y O 2 3 Requirement H W IBM Compatible PC minimum Pentium 4 gt 2 8G 2G RAM 20G Disk Space OS JAVA enabled Windows XP 32 2K3 32 64 Vista Business amp Ultimate 32 64 Windows 7 Professional amp Ultimate 32 64 2008 Server 64 Network IP over LAN WAN 2 4 The Architecture of EMS Server This section describes the software architecture of the EMS Server including the functional block diagrams and the relationships between blocks 2 4 1 Basic architecture Since CORBA is used as the communication protocol the system will be compatible with all implementations of CORBA client softw
54. about access control and permissions Step 4 Select the Users for this computer Step 5 Click the Full control permissions for users all will be checked Step 6 Click OK Object name C Program Files EMS Group or user names 2 CREATOR OWNER 122 Appendix E Vista and Windows 7 Permissions Step 7 Click OK Object name C Program Files EMS Group or user names 2 Administrators SMlabw7Administrators SR Users Sflabw7 Users a Troetiod notar al To change permissions click Edit Permissions for Users For special permissions or advanced settings click Advanced Leam about access control and permissions Now that all users have full permission for the EMS folder the update patches can be applied without any error messages regarding file access rights E 2 Enable Administrator Account By default the administrator account 1s disabled in Windows 7 For a Windows 7 machine dedicated to running EMS the administrator account can be enabled and used as the default login to the server The EMS can then be installed and upgraded at any time without any problem with file permissions Note Windows 7 Starter Windows 7 Basic and Windows 7 Home Premium do not have administrator account Therefore to run EMS on these flavors of Windows 7 it is best to place the EMS installation folder into a writeable user location rather than in Program Files E 2 1
55. ach command by user definition it may be only a failure condition for all commands or at least one command failed The user can define the type of transaction such as stop after first fault or process all commands at will As a transaction ideally it is possible to rollback transactions on some conditions mentioned above or by user request Transactions can be loaded from and stored to the database This means that for some standard operations the user can have a set of predefined transactions It is possible to add parameters in these predefined transactions to allow the user to execute the same set of property changes on different instances of network objects This can be recognized as an extension of the copy profile action If necessary this tool can start other network tools like Instantaneous Decision or Cross Connect Alarm Console AC This is a list of current alarms that have occurred in network devices Each alarm message is stored in the main database At any time the user can request all previous alarms of a specified type from a defined source for the given period print this report or save it in the database as personal data Alarms are presented as list with colors defining each alarm severity level Instantaneous Decision ID This is the tool to make decisions about changes of chosen properties For example when the user is setting up SN Alarm Threshold value he can invoke the Instantaneous Decision tool to get an i
56. ain any download links for any of the auxiliary programs You must go directly to the appropriate Oracle or Microsoft download site For Java JRE you may go to either the Oracle Download or public Java websites at http www oracle com technetwork java javase downloads index html http www java com en download manual jsp Make sure you download only the Java SE Version 6 or7 Runtime Environment which is only 16 17MB 28MB for version 7 in size and has a name format like jre 6u3 1 windows 1586 s exe this is for Version 6 Update 31 The larger download of JDK Java Development Kit is not required to run EMS For MS SQL evaluation versions or for the free Express editions go to the Microsoft Download Center page at http www microsoft com download In the Search Download Center bar key in sql server express Valid downloads would include SQL Server Express 2005 SP4 SQL Server Express 2008 R2 SP2 SQL Server Express 2012 3 4 Startup and shutdown EMS Follow this procedure after the normal installation and broker configuration see Chapter 4 have been completed Startup 1 Make sure the SQL Database is running 5 Recycle Bin i Computer ut EMS Client 2 Shortcuts to the EMS Server and EMS Client will have been placed on the Desktop during installation 3 Double click the EMS Server icon to startup the EMS Server Console 4 Double click the EMS Client icon to start the Element Management Con
57. all license or manually copy your authorized SN txt file 3 3 2 Autorun Insert the CDROM into your PC s CD DVD BD drive If Autorun is enabled the installation screen will automatically start If not open the CD folder and double click the EMSInstaller icon Optionally if you have downloaded and unzipped the installation set to local disk double click the EMSInstaller program 1 CD Distribution The CD is designed to be Autorun It includes the latest Java Runtime Environment and Microsoft s free MS SQL Server 2008 Express in English Traditional Chinese and Simplified Chinese If Autorun is disabled on your PC open the CDROM folder and double click the EMSInstaller icon 2 Download The download file is a ZIP file a folder of the original CD but for English only Use extraction software such as 7 Zip or WinZip M to extract the file to the local drive After being unzipped the installer can be run directly from those extracted files r Installation folder ready to install EMS 22 p RE D Documents ems gt EMSv254_CD EMS CD 254 01 4 Search EMS_CD 254 01 p a Organize y Share with y New folder wiv Cl Y R t PI O Documents library ee 47 Dropbox EMS CD 254 01 Arrange by Folder Je Downloads do MZ Desktop T S i DU 6 ow Libraries a EMS JavaJRE Manual SQL autorun inf Documents l Music ov For A t t s Piq union union union z m EMS ico EMSInstalle JEMSUnin
58. alone or 19 rack mountable El T1 Data LAN Bridge 16 channel multiplexer over fiber link built upon a highly modular design Other SNMP enabled products have been added to the EMS with the goal of having all of CTC Union s products managed under the umbrella of this single Element Management System 18 Chapter 2 SmartView EMS Functional Specifications 2 7 2 CORBA Server CORBA Name Service provides the ORB Object Request Broker central component of CORBA It encompasses the entire communication infrastructure necessary to identify and locate objects handle connection management deliver data and is responsible for communication of requests 2 7 3 Broker server The Broker Server collects the information data from the specified SNMP agents and keeps updating it to the SQL server database via the JOBC Java DataBase Connectivity driver Broker server is synonymous with EMS Server 2 7 4 SQL Server The SQL Server is the place where data is stored as the Broker collects data from SNMP agent drivers the database will keep Alarm Traps and all performance information 2 7 5 Workstation Clients The Workstations act as clients in the CORBA architecture They utilize a JAVA applet GUI to monitor and control the Network Devices at the far end and also receive the Alarm Traps from the corresponding SNMP agents Multiple workstations are allowed in this server client topology The client may reside on the same physical machine as the server or it
59. anagement FM Configuration Management CM Accounting Management AM Performance Management PM Security Management SM 10 Chapter 1 Introduction Project design The EMS design is based on the following considerations that comply with new requirements for management systems JAVA based EMS is pure a JAVA project The benefits of this technology including multi platform support modular design and client server architecture and portability Event driven Using events as primary objects for communication minimizes network loading increases performance and allows for including a given quantity of Network Devices with predictable CPU and RAM loading depending on this quantity Data integrity All data is located in one place User profiles are stored and loaded from one source User created objects may be stored and loaded remotely and or locally There are well defined procedures for backing up and restoring the configuration topology alarm performance and user data Database support Support for any SQL server Oracle Informix Microsoft etc Flexible SQL interface design for server Client optimization by customer initially only MS SQL Server Server is supported Standard SNMP and CORBA support Design has no restrictions to any one CORBA vendor Tested with different Object Request Brokers Open architecture Provides API and IDL files for integration with upper layer systems Broker Service
60. anagement Console v2 42 User admin System Tool Help Network Alarm Trap Performance PMGraph RHM AAA Tree Name root Tree Type 9 public 1 Click Add E Tree button 2 Key in a name and click Yes Figure 5 9 Creating a public tree Public tree Once a Public tree is created it can be accessed by all users of the EMS but only users with equal or greater administrative power than the creator can make any modification to this tree Private tree Only the creator of this tree may load view or modify the private tree No other user can access a Private tree Nodes Users can add or delete nodes using buttons Location D in Node management area Location F see Figure 5 8 When a node is being created the system will ask for the node type The current EMS version supports two node types Tree or Agent type Tree node A Tree node has only a text description name Tree nodes are useful in separating equipment by different geographical location The node names could be countries cities building room names etc Agent node An Agent node is selected from a list of products that the EMS supports These will appear in the right panel 60 Chapter 5 Using the Element Management Console 5 4 2 Adding Tree Nodes as Element Management Console v2 42 User admin system Tool Help Network Alarm Trap Performance PMGraph EAS SEO A ys y D
61. ant and most frequent uses is in servers that must handle large number of clients at high hit rates with high reliability CORBA works behind the scenes to allow systems using different hardware operating systems and programming languages to communicate Specializations for scalability and fault tolerance support these systems But CORBA is not used just for large applications specialized versions of CORBA run real time systems and small embedded systems 17 Chapter 2 SmartView EMS Functional Specifications The Common Object Request Broker Architecture CORBA 1s an emerging open distributed object computing infrastructure being standardized by OMG CORBA automates many common network programming tasks such as object registration location and activation request demultiplexing framing and error handling parameter marshalling and demarshalling and operation dispatching The goal of CORBA is to allow the interactions between those systems to be defined in a platform independent way giving the system a set of well defined interfaces to be connected to one another This allows applications to be split into pieces fine grained client server applications where components may be running on different parts of a network on different kinds of computers perhaps with components written in varying computer languages Make systems talk with each other The key point of CORBA is that it provides a way for two programs to communicate information Th
62. aps System Tool Help Network Alarm Trap PMGraph Filter Masker Show Action From Time ANS AAA Clear Show ack only To Time Giga Dale 8 lime Show not ack only Agent s name 9 Show ack not ack Body s filter text Body Filter Select Body s mask text Body Mask Select Show not clear only M Traps List Receive Time Agent Name Message 2012 10 02 18 ISP 1 ChassisO Slot14 Remote Card FRM220 SERIAL 2012 10 02 18 ISP 1 Chassis0 Slot11 Remote Card FRM220 SERIAL 2012 10 02 18 ISP 1 Chassis0 Slot14 Remote Card FRM220 SERIAL 2012 10 02 18 ISP 1 Chassis0 Slot11 Remote Card FRM220 SERIAL 2012 10 02 18 ISP 1 _ ChassisO Slot11 Local Card FRM220 SERIAL 8 2012 10 02 18 ISP 1 Chassis0 Slot16 Local Channel 4 E1 Signal Nor 2012 10 02 18 ISP 1 Chassis0 Slot11 Local Card FRM220 SERIAL 2012 10 02 16 ISP 1 Chassis0 Slot12 Local Card FRM220 1000EAS 2012 10 02 16 Chassis0 Slot07 Remote FMC 10 1001 Fou 2012 10 02 16 ISP 1 SNMP Reconfig Figure 5 22 View of the Trap window and filters 67 Chapter 5 Using the Element Management Console The trap window has a number of filters that can be applied to view acknowledged traps un acknowledged traps traps by agent traps during specific time period or traps by spe
63. are Obviously you can use any SNMP browser to monitor and control the Network Devices However the advantage of using an EMS Server is that it offers continuous monitoring of all registered SNMP Agents and records in a database all system activity Only the version of SNMP Agent needs to be compatible with the EMS Server in terms of configuration and alarm Traps To make an initial setup IP address SNMP agent Groups polling policy etc the user can use the Admin Tool EMS Broker is a persistent software agent with following functions interaction of all modules with database DBMS interaction via SNMP protocol with Object or agent Network Device interaction via CORBA with client applications Management Console The communication protocol between the management EMS Server and managed network devices is SNMP which is a Standard network management protocol For details regarding SNMP please refer to RFC1157 Figure 2 1 presents the relationship between management server and managed devices 13 Chapter 2 SmartView EMS Functional Specifications Configuration SNMP Entity SNMP Ag ent Server Device Figure 2 1 Communication between SNMP browser and device The tasks performed by EMS Server are Collect configuration information from SNMP Agents via SNMP protocol and send to the agents control commands to change their state Guarantee storage of all information in external database server Transfer control and conf
64. arms Root Topologyvimapsitrance_ 3 nonerRoot Group ue Major Alarm Figure 6 12 Group Summary 6 2 9 Node Summary Under the Node Summary we can find a list of all Agent their IP addresses and if there are any alarms Topology Management v1 01 france conf Files Edit Select Link Tools Select2 Unselect2 Enter Group Exit Group Topology Group Summary Node Summary Hare IF Address Communi PiGroup Enable Delete Alarms FRimM220 112 24 1 20 _ EL ue m m22 b 172 24 1 21 Root Major Alarm 172 24 1 22 Rot major Alarm Figure 6 13 Node Summary T1 Chapter 6 Using the Topology Feature This page left blank intentionally 78 Chapter 7 Using the Inventory Feature Chapter 7 Using the Inventory Feature 7 1 Introduction The inventory management feature integrated into SmartView EMS is a new feature being introduced in version 2 54 specifically for the FRM220 FRM220A series platform Currently there are only a small number of newer line cards which support reading a factory programmed serial number specific for each line card OF System Tool Help Network Alarm Trap Performance PMGraph Inventory Time Device All v Status Al v Identity To Locabon Al Racks v AllSiots v AlSites v Serial Number Remark Clear inventory Page 1 1 S N First Previous Next Last Refresh Agxess Location Type HAN Version Serial Number Ome identity Remark z oO gt 1 _FRM220 44 101144 RackOSlott Lo
65. as De Calais ps y Amiens LUXEMBOURG o Rouen Picardy Sa n je Caen 0 ne dr Normandy Lorraine x Strasbourg Metz EZ Alsace Auvergne METAN e Bordeaux Aquitaine ia C te d Azur Midi Pyr nees Montpellier TRADES o Toulouse BE Marseille _ nl a e Annem A MISION neh Figure 6 8 Drag Agents into the Topology Map 74 Chapter 6 Using the Topology Feature 6 2 5 Connect the Agents with Links To link two agents together first select one of the agents Next click the Select2 function button Then click on the second Agent When both are highlighted in Blue click the Link function button Topology Management v1 01 france conf Files Edit Select Link Tools cet a at oot sn some inet ni erter croun nt ro Topology GroupSummary Node Summary Temp Nodes Current Root a BELGIUM Lille e GERMANY Nord Pas De Calais Amiens LUXEMBOURG pl Uinper Caen ery eeN A Normandy OS trm2z20 c Lorraine FRMZ2O 172 24 1 22 Strasbourg 172 24 1 20 _ Brittany Bennes Alsace Western 248 Loire wD A N Ea Nantes A o Seanco 2 ge y Dijon Fanche O trm220 b hoy 17224 121 W Cognac ATLANTIC a a OCEAN Bordeaux Aquitaine A Midi Pyr n es Montpellier Provence Alpes 0 e _ Marseille _ Toulouse SF Da d Figure 6 9 Connecting Links on the Topology Map When the Agent icons have been properly located on the map they can be locked in plac
66. ate protocols You can use SQL Server Configuration Manager SCM to enable protocols on the server machine SQL Server supports Shared Memory Named Pipes and TCP protocols and VIA which needs special hardware and is rarely used But for CTC Union s EMS we only require that TCP IP protocol be enabled For both local and remote connections TCP protocols must be enabled Once you enabled protocols in SCM please make sure restart the SQL Server Details for Network Configuration of MS SQL are given in the appendices of the EMS User Manual for SQL 2000 2005 2008 and 2012 EMS Configuration issues The normal issues between EMS and Database connection relate to server changed IP address This is especially true if EMS is installed on a laptop for demo purposes In this case run the SQL Configuration Manager and reconfigure the TCP IP network settings for the new IP address of the laptop TCP IP Properties Protocol IP Addresses E Active Yes Enabled Yes IP Address 192 165 0 49 TCP Dynamic Ports TCP Fort 1433 Active Yes Enabled Yes IP Address 127 0 0 1 TCP Dynamic Ports TCP Port 1433 es E TCP Dynamic Ports TCP Port IP3 Be sure to restart the SQL Service Next run the EMS setup again and correct the CORBA and Database IP addresses Be sure to run the install modify only if you already have a working database ES Setup Tool v2 32 Language PEN y Installation Option O Install Server and all Management
67. ation Installation Configuration Ru Enter password Installation Progress i e000 Complete onfirm password Specify SQL Server administrators Oflabw fae fae SQL Server administrators have unrestricted access to the Database Engine set Make sure the check box is checked under User Instances then click Next Database Engine Configuration Specify Database Engine authentication security mode administrators and data directories Setup Support Rul Server Configuration Data Directories Feature Selection Specify if users who do not have administrative permission can run a separate instance of the Installation Rules a Database Engine Instance Configuration Disk Space Requirements Users are allowed to run a separate instance of the Database Engine Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete 115 Appendix D Installing MS SQL 2012 Express No need to check Error Reporting Just click Next Error Reporting Help Microsoft improve SQL Server features and services Setup Support Rules Specify the information that you would like to automatically send to Microsoft to improve future releases of SQL Server These settings are optional Microsoft treats this information as confidential Microsoft may provide updates through Microsoft Update to modify feature usa
68. cal NMC 11 01 None 2013 09 11 18 21 07 2013 01 001 _jtest remark 2 FRM220 44 107144 RackOSiot iLocal 100005 1 000 100005LocalSiotiabede 2013 09 11 18 21 07 2013 01 002 festremark 3 FRM220 44 101144 RackoO Slot 12 Local 1000EASX 1000 None 2013 09 12 10 46 40 2013 01 003 lest remark A 5 FRM220 44 101144 Rack Slot 17 Local 3R27G_35 1100 2013 09 12 104555 2012 04 015 lest remark E 101144 RackO Siot19 Local 1001 1 100 2013 09 12 10 46 15 2012 04 017 _test remark 7 FRM220 44 1101144 Rack 0 Slot 3 Local 1000M5 11 100 2013 09 11 18 21 07 2013 02 0114 lestremark 8 FRM220 44 101144 Rack0 SiotS Local 10G_SxX_ 1 100 None 2013 09 11 18 21 07 2011 04013 _test remark 9 FRM220 44 101444 Rack Slot 7 Local 1002ES 11 100 ABCDEFGHUKLMNOPORSTU 2013 09 11 18 2107 2013 G2 005 llest remark 10 FRM220 44 101144 RackO Siot9 Local 1O000 ASX 1300 100 2013 09 11 18 21 07 2011 04 001 ftestremark 1 FRM220 44 1101144 Rack0 Slot9 Remote 1000EASK 1300 096765432 1abedefgnyk 2013 09 11 18 21 07 2012 01 006 test remark Export Edit Figure 7 1 Inventory Panel The above screen capture shows the preliminary functions of the inventory feature This tool has search and sorting functions as well as the ability to export results in CSV for further manipulation in MS Excel Type inventor Time Device All Status All Serial Humber identity Summary To Location Al Racks AllSiois Al ez Type Alias Remark Clear When searchin
69. change answer y or Y and then enter the new password when prompted Finally press any key to finally exit the SQL installation batch program 24 Chapter 3 Installing SmartView EMS 3 3 6 Install EMS CTC Union s SmartView EMS v2 54 0 Language English ka ea Install EMS gt Upgrade EMS User Manual Product Support This performs the core EMS server and client IES installation of CTC Union s Smartview EMS he insta lation takes several minutes as se is created and the schema Now we are ready to install the EMS program itself Click Install EMS just once CTC Union s SmartView EMS v2 54 Install EMS The default installation path will place the EMS in the system root s Program Files folder On a 64bit OS computer WOW the folder should be Program Files x86 Start installation by clicking the English button 25 Chapter 3 Installing SmartView EMS We recommend that EMS be installed in the default Program Files folder of the PC The exception to this is when EMS will run on Win 7 8 under a user other than administrator Installing EMS into the user s space will avoid directory ownership and User Account Control UAC issues that would otherwise require manual correction EMS is a 32 bit program so make sure it installs in Program File x86 on a 64 bit OS platform There is the option to change the install directory by clicking the Browse button
70. cific message mask filter The Export button will create a CVS comma separated values file on the local computer This file may then be manipulated or viewed with other software for example Microsoft Excel 5 5 6 Real Time Traps The trap tab will only display traps up to the time the tab window is opened The Refresh button may be clicked to view any newer traps that may have arrived Additionally a separate Real Time trap window may be opened The real time trap window will update immediately if any new traps are received 4 Real Time Traps List Real Time Traps List Index Timestamp IP Message 8 2012 10 02 18 192 168 0 252 ChassisO Card FRM220 SERIAL Card FRM220 SERIAL 6 2012 10 02 18 ISP 1 192 168 0 252 4 Card FRM220 SERIAL Card FRM220 SERIAL Local Card FRM220 SERIAL Found Local Channel 4 E1 Signal Normal Local Card FRM220 SERIAL Discon _ Local Channel 4 E1 Signal Loss Stop Trap Clear Trap Figure 5 23 View of the Real Time Trap window 68 Chapter 5 Using the Element Management Console 5 5 7 Performance All the performance values can be monitored and displayed on control template in real time However not all network elements have performance data So for those elements there is nothing to show Performance data is typically limited to transmissions such as G 703 El or T1 DS1 in Access Units as well as optical aggregate performance in Fiber Optical Multiplexers an
71. configuration parameters for the EMS Admin Server Starting with EMS version 2 45 the Setup Tool will no longer automatically start the login for the Admin Console If you are coming here just to do configuration and the Admin Console is not running you need to start it with the following procedure 1 Make sure the SQL Database is running 2 On the desktop double click the EMS Server icon to startup the EMS Server Console 1f not already running 3 Click the Setting button to start the Admin Console or start Admin Console via Window s Start Menu r X as Server Console v2 54 Evaluation Version f System Tool Help 2013 09 24 16 31 58 Start name service on host lt 192 168 0 49 gt OK Initial Naming Context IOR 000000000000002b49444c3a6f6d672e6f72672f436f734e616d696e672f4e616d696e67436f6e7465787 44578743a312e30000000000001000000000000009a000102000000000d3139322e3136382e302e343900000384000000 45afabcb0000000020000f424000000001000000000000000200000008526f6f74504f41000000000d544e616d655365727 669636500000000000000080000000 100000001 1400000000000002000000010000002000000000000100010000000205 0100010001002000010109000000010001010000000026000000020002 TransientNameServer setting port for initial object references to 900 Ready 2013 09 24 16 31 59 Check on line EMS Server OK 2013 09 24 16 32 00 Start EMS server service Loading polling driver lt Polling 1 gt no agents Register name service OK
72. cted during installation the server s IP address will be the IPv4 local host address 127 0 0 1 40 Chapter 4 Admin Console Operation 4 2 1 Edit Polling Driver Use this procedure to modify the Polling Driver for the specific Broker On the Brokers tab choose Polling record and press the Edit button Multiple Polling drivers can be created and specific agents assigned to a specific driver They all must act under the same Broker however em Admin Conpole v2 54 User adrr n Evalcation Version la El System Help Broker Agent User UserLog ActionLog Messengers Event Slorage Discovery Broker Polling Agent Mo Name IP Address Enable No Name IP Address Paling Mam Pul 1 Click once to highlight Driver D Server i5 on line Add Edit D Polling Ho kiera Second Timesi Second Thread Pod All Remowe Al Figure 4 3 Modify Driver Explanation of parameters 1 The Name 1s the common name given to this polling setup 2 The Interval Second is the delay period between when all network elements have been polled and when the polling starts again All network elements are polled one by one The equivalent action would be 1f you accessed each network element and did an SNMP walk of the entire MIB The EMS will complete the poll of one network element before moving on to the next one then on and on until all elements have been polled Then 1t waits the Interval Second delay before starti
73. d SDH Multiplexers All the performance records are read and stored in the database at 15 minute intervals On the Performances page press Refresh to get the current performance records in database Press Export to get the current performance records in database and save to files on the local disk Three format types are exported CVS comma separated values which can be opened by spreadsheet software an HTML formatted file which can be opened in any browser and a simple Text formatted file with an indexed list of all performance records The performance exports can be found in the Reports folder in the root EMS folder Reporting and sorting of performance is accomplished by setting a time window from and to by selecting agent name and by providing text filter and mask If no sorting criteria are entered the display will show all the records ES Element Management Console v2 05 User admin File Tools Help Network Alarm Trap al PMGraph Filter Masker From Time Date amp Time To Time Date amp Time Agent s name Agent Select Body s filter text Body Filter Select Body s mask text Body Mask Select Performance List Index Receive Time Agent Name Message 1 12009 09 17 17 38 38 0 ETLID1 4 22 remote perFirstHistory Es 0 2009 09 17 17 38 97 0 FMUNOTAIS remote_perftormance_history_P1 ChC Line C4 OJ ES 0 Path C4 OES OSES DUAS 2008 09 17 173837 0 FMUKOIAIS llocal_performance_history_P4 ChA
74. e which includes the media on which you received it if any The terms also apply to any Hicrosot t updates supplements Internet based services and support services 85 Appendix B Installing MS SQL 2005 Express The following screen lists the prerequisites which SQL express will install Click Install El Microsoft SQL Server 2005 Setup Installing Prerequisites Installs software components required prior to installing SQL Server SQL Server Component Update will install the following components required for SQL Server Setup Microsoft SQL Native Client Microsoft SQL Server 2005 Setup Support Files Click Install to continue cal Microsoft SQL Server 2005 Setup Installing Prerequisites Installs software components required prior to installing SQL Server SQL Server Component Update will install the following components required for SQL Server Setup Microsoft SQL Native Client Microsoft SQL Server 2005 Setup Support Files The required components were installed successfully 86 Appendix B Installing MS SQL 2005 Express Following the configuration checks any problems will be listed There should be no errors then click Next a Microsoft SQL Server 2005 Setup System Configuration Check Wait while the system is checked for potential installation problems Message Minimum Hardware Requirement Success Fending Reboot Requirement Success Default Installation Pa
75. e CORBA mechanism allows these two programs to be running on different machines and written in different programming languages while safely and portably exchanging data They also could be running in the same program on the same machine in which case the process of communication is much quicker as CORBA recognizes that it does not need to open any communication channel The CORBA mechanism is ideal for classic client server applications say a graphical client GUI communicating to a database server All of these concepts have been translated into a tool that makes our lives easier That tool is actually an architecture that 1s called CORBA Client and Servers In CORBA any invocation involves a caller and a callee In CORBA terminology they are referred to as the client and the server respectively Note though that the client and server roles may change in later calls CORBA supports peer to peer communication and any node on the network may choose to be a client server or both To be a client the program makes invocations on objects elsewhere in the network To be a server a program must create objects and make them known to the rest of the network via the ORB Object Request Broker 2 7 Network Structure Client notification polling for PM polling Figure 2 1 The block diagram of the network 2 7 1 Agents The very first product brought into the SmartView EMS was the FMUXOIA The FMUXOIA is a 1U 1 75 high stand
76. e Embedded Agents guarantees that even in the direct access case all changes of the Embedded Agent structure and alarm messages will be delivered to the registered Broker Server A protocol supported by the Embedded Agents depends on the product and can be changed in the future if necessary Right now the Embedded Agents fully support SNMP protocol with trap notification EA provides all necessary functions for Fault Management FM Performance Management PM Configuration Management CM and Security Management SM Depending on marketing demand a set of other protocols can be implemented in EA and BS to achieve better performance reliability and to simplify integration to the customer s network infrastructure These are protocols such as CORBA or JMX Implementing new protocol in all components of EMS can be easy due to modular design and open architecture 11 Chapter 1 Introduction Desktop Security DS This is major administration tool for securing permissions and restrictions in the Broker Server It allows administrators to setup different user access to the BS service Users may have personal desktop s stored in database or in his client computer and or shared desktop s with a different kind of permission For example node administrators may have permission to change the property of any object located in his node and lower level nodes or only manage given nodes and their devices At the same time another user may have permissi
77. e required to poll groups of equipment Upon installation a default polling driver has already been installed and configured On the Brokers tab choose the Polling record and press the Add button Admin Console v2 45 User admin System Help Broker Agent Messengers User UserLog ActionLog Storage Discovery Broker Polling Agent No Name IP Address Enable No Name IP Address Polling Name Poll Click once to highlight Polling O Server is on line Add Delete Polling Interval Second Timeout Second Thread Click Add for additional drivers Add edit Delete Poll All Remove All Figure 4 7 Add Polling Driver Use the dialogue box to enter the timeout parameters for the new driver The Interval Second is the delay period between when all network elements have been polled and when the polling starts again All network elements are polled one by one The equivalent action would be if you accessed each network element and did an SNMP walk of the entire MIB The EMS will complete the poll of one network element before moving on to the next one then on and on until all elements have been polled Then it waits the Interval Second delay before starting to poll all over again It should not be less 1000 milliseconds otherwise the server will be very busy polling agent status and network traffic will be incr
78. e service accounts and collation cos Setup Support Rules Service Accounts Feature Selection Installation Rules Database Engine Instance Configuration SQL_Latinl_General_CP1_CI AS Disk Space Requirements Latin1 General case insensitive accent sensitive kanatype insensitive width Server Configuration insensitive for Unicode Data SQL Server Sort Order 52 on Code Page 1252 for non Database Engine Configuration Unicode Data Error Reporting Installation Configuration Rules Installation Progress Complete 114 Appendix D Installing MS SQL 2012 Express The following is the Database Engine Configuration IMPORTANT Switch to Mixed Mode and enter the sa password twice throughout our examples we use a password of 0000 four zeros Check the User Instances tab Database Engine Configuration Specify Database Engine authentication security mode administrato sgnd data directories Setup Support Rules Server Configuration Data Directories User Instances FILESTREAM Feature Selection Installation Rules Specify the authentication mode and administrators for the Database Engine Instance Configuration Authentication Mode Disk Space Requirements Windows authentication mode Server Configuration Database Engine ConfiguraWi Error Reporting Specify the password for the SQL Server system administrator sa account 9 Mixed Mode SQL Server authentication and Windows authentic
79. e so they will not be accidently moved Under the Tools menu select the Lock Map menu item The icons are now locked on the map 75 Chapter 6 Using the Topology Feature 6 2 6 Troubleshooting Alarms If any Agent experiences an alarm condition the agent s icon color will change from Green to Red Use the mouse and Right click the Agent s icon The pull down menu will appear as below i Topology Management v1 01 france conf E FE Files Edit Select Link Tools i Get Add Edit Delete Find Select2 Unselect2 Link Unlink Enter Group Exit Group Topology Group Summary Node Summary Temp Nodes Current Root CERET KINGDOM A _ BELGIUM jp Ns ap E Tre GERMANY H E Nerd Pas De Calais wa C Amiens LUXEMBOURG a Ss o A Rouen Picardy E gt ca Caen Normandy Normandy 4 l l FRMZZO Rennes 472 24 4 20 Brittany G Western y f e Orl ans f ny Loire E Fa sae s Connect Http ir NT gt E Nantes ip E AN CE c ENE at I Loire Valley i Y Test Ping le r 7 aa i fim220 b r PADL oaa phased e Paito Limoges M ji any e ES ll Clermont Ferrand Bordeaux i acca Y C te d Azur Midi Pyr n es Montpellier Provence Alpes e Marseille o Toulouse AAPP Li Figure 6 10 Managing Alarms 6 2 7 Connect with HTTP Troubleshooting can be done in the main EMC console or directly in the agent by HTTP or Telnet The following is an exa
80. eased unnecessarily Enter Polling Driver name Interval seconds Timeout seconds and Threads Figure 4 8 Add Polling Pop up In the above settings the server will wait 3 seconds after completing a polling cycle The server will wait 5 seconds before disconnecting a ND that times out The server will use 4 concurrent threads to do ND polling 42 Chapter 4 Admin Console Operation 4 3 User Administrator Users are the clients that run Element Management Consoles EMC The default user admin is the super user with full power Additional users should be created and given different authorities based on the management needs as Admin Console v2 54 User admin Evaluation Version System Help 3 the user s information Apply Port 1812 Share Secret secret Cancel Privilege Description Address Administrator ladministrator IT Dep Username tom Description SysOp Password 9000 Division MIS Privilege Operator 555 1212 Address tom ctcu con Add Cancel 2 click Add button 4 Click OK to create user Figure 4 9 Adding client users On the User tab the default user admin and all EMC Weorkstation Clients are shown in the User table Note that these users are not SQL Server clients This EMC Workstation User registry is stored in the SQL database and provides log
81. ed After clicking open the nodes we can see the alarm is coming from Slot 8 The graphic displays the LED alarm start FEF far end fault and the fiber link 1s down ES Element Management Console v1 27 for admin File Tools Help Network Alarm Traps Performance PMGraphs 440 6 Console fe public Slot 3 Name IP ly Lab 10 1001 s FRM220 172 24 1 20 1 FRM220 gt e BB Fem220 172 24 1 20 f Slot Site Rack Rack0 8 Local 0 Local gt E W Slot 1 FRM220 NMC HW Version FW Version CPLD Version FPGA Version hd Slot 2 FRM220 10 1001 1 300 1 230 0 000 0 000 BF Slot 3 FRM220 10 1001 BY Slot 4 FRM220 10 1 001 BS slot 5 FRM220 1011001 JB Slot 6 FRM220 1011001 BY Slot 7 FRM220 10 1001 System Fiber UTP DDinfo Link Status Inteco Set e t Slot 8 FRM220 10 1 001 Loopback Test Status ok Set E Remote BY Slot 2 FMc 10 1001 Remote Power Status ok Set a i Slot 3 FMc 10 1001 Detect Far End Fault Status detected set Slot 4 FMC 10 1001 1 gt Slot 6 FMC 10 1001 Transmit Bytes 0 Set A BY Slot 7 FMC 10 1001 Final Receive Bytes 0 Set a Final Transmit Bytes 0 Set 4 Link Fault Pass through Mode disable Set a Auto Laser Shutdown Mode disable Set a _ 7 Loopback Test off Set a
82. egistry hives They support Instance Configuration Y SQL Server Replication multiple instances on a computer Shared Features Y SQL Client Connectivity SDK Redistributable Features Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Select All Unselect All Shared feature directory SQL Server 2008 requires MS Visual C 2008 Shell and if not on your system it will be installed from the installation files SQL Server also requires NET Framework 4 0 on Windows 7 Make sure you have Internet access and this will also be installed automatically 103 Appendix C Installing MS SQL 2008 R2 Express This screen shows the Instance Configuration IMPORTANT Change the selection to Default instance then click Next Setup Support Rules Default instance F lecti oo O Named instance SQLExpress Installation Rules Instance Configuration Disk Space Requirements Instance ID MSSQLSERVER Server Configuration Instance root directory C Program Files Microsoft SQL Server Database Engine Configuration Error Reporting A SQL Server directory C Program Files Microsoft SQL Server MSSQL10_50 MSSQLSERVER Installation Progress Complete Installed instances Instance Name Instance ID Features Edition Version Here is the Server
83. el System and Security Administrative Tools Organize E Open sy Ese Name Date modified ME Desktop El Component Services 1 14 2009 12 46 PM Shortcut e Downloads a 7 14 200912 41 PM Shortcut 5 Recent Places 7 14 2009 12 41 PM Shortcut A 7 IBC data sources and ee Libraries trat TEP 2009 12 41 PM Shortcut ES Documents ah Local Security Policy 1 18 2012 5 39 AM Shortcut al Music 53 Performance Monitor 7 14 2009 12 41 PM Shortcut E Pictures EH Print Management 1 18 2012 5 39 AM Shortcut Videos En Services 7 14 2009 12 41 PM Shortcut No preview A System Configuration 7 14 2009 12 41 PM Shortcut available JE Computer fat Task Scheduler 7 14 2009 12 42 PM Shortcut E Local Disk Ed Windows Firewall with Advanced Security 7 14 200912 41 PM Shortcut am POI 8G F E Windows Memory Diagnostic 7114 2009 12 41 PMI Shortcut Windows PowerShell Modules 7 14 2009 12 52 PM Shortcut tu Network El mr Data Sources ODBC Date modified 7 14 2009 12 41 PM Date created 7 14 2009 12 41 PM Shortcut Size 1 24 KB Select the System DSN tab and click Add System Data Sources Mame Driver Remove Configure An ODBC System data source stores information about how to connect ta the indicated data provider A System data source is visible to all users on this machine including NT services 95 Appendix B Installing MS SQL 2005 Express Scroll down and select SQL Serv
84. ent huild 1 6 6_37 hb6 gt Java HotS5pott TM gt 64 Bit Server UM build 26 12 b61 mixed mode GI Figure 5 2 Java Version Check 5 2 3 Copy Files From the original setup media CD or extracted files browse into the EMS folder then into the EMS_EN folder Copy the EMS folder to the destination client computer Place the folder in a root directory for example in C EMS or D EMS ON gt Computer 750G DATA E EMS gt 49 Search Ems Organize v Include in library v Share with v New folder zz Fil de Fanta LA Name Date modified Type Recent Places de audio 9 24 2013 6 45 PM File fo F Dropbox de lib 9 24 2013 6 45PM File fo 8 Downloads Ly manual 9 24 2013 6 45 PN File fo Desktop Li mibs 9 24 2013 6 45PM File fo Bi scripts 9 24 20136 45PM File Al Libraries _topalos 9 24 2013 6 45 PM File Documents setup bat 1 2 2013 6 18 PM Windows Ba a Music t Pictures E Videos 2 Homegroup J Computer 2 Local Disk C a 750G DATA E J 7 items A Double click the Setup icon 56 Figure 5 3 EMS Installation Folder Chapter 5 Using the Element Management Console The Setup Tool will start If not check and be sure JRE is working DO NOT select the Install Server and all Management Tools radio button We are installing a remote Client not the Server 1 Select the Install Modify Client Mana
85. entication Mode Mixed Mode Windows Authentication and SOL Server Authentication Specify the sa logon password below Enter password AAA Confirm password Fr Cancel 89 Appendix B Installing MS SQL 2005 Express Select the Collation designator and sort order 13 Microsoft SQL Server 2005 Express Edition Setup Collation Settings Collation settings define the sorting behavior for your server Collation settings for service SOL Server Latini_ General F Binary E Binary code point F Case sensitive F kana sensitive E Accent sensitive E Width sensitive 5 SOL collations used for compatibility with previous versions of SQL Server Binary order based on code point comparison for use with the 850 Multilingual a Strict compatibility with version 1 x case insensitive databases for use with ihe Dictionary order case sensitive for use with 1252 Character Set Nirtnnary arder cacedineencitve ounnercace nreference far wee with 1999 Ch rr Enable User Instances ce fe Microsoft SQL Server 2005 Express Edition Setup Configuration Options Configure user and administrator accounts Enable User Instances This option enables users without administrator permissions to run a separate instance of the SQL Server Express Database Engine This option adds the user who is running the SQL Server Express installation program to the SOL Server System Administrator role By defa
86. ents to communicate for the purpose of accessing these objects SNMP protocol stack will provide the whole operation function for network device management The necessary requirement will involve the followings Query current running parameter Get response from agent Set variable in agent Acknowledge asynchronous trap event from agent SMI and OID In the Manager Agent paradigm for network management managed network objects must be logically accessible Logical accessibility means that management information must be stored somewhere and the information must be retrievable and modifiable SNMP actually performs the retrieval and modification The Structure of Management Information SMI is given in RFC 1155 We give a class SMI in package com zzz snmp to realize the SMI The SMI states that each managed object must have a name syntax and an encoding The name an object identifier OID uniquely identifies the object The syntax defines the data type such as an integer or a string of octets The encoding describes how the information associated with the managed objects is serialized for transmission between agent and manager In our EMS package OID is realized as class com zzz snmp OID The syntax used for SNMP is the Abstract Syntax Notation One ASN 1 The encoding used for SNMP is the Basic Encoding Rules BER The names used are object identifiers Each object represents a characteristic of one device and must have a name b
87. er from the driver list Then click Finish Name Microsoft Paradox Treiber db Microsoft Text Driver bd csv Microsoft Texd Treiber tt csv Microsoft Visual FoxPro Driver Asom FoxPro Treiber The name will be ems by default The description is unimportant The Server must be the local machine that will be running the MS SQL Database in this example 192 168 0 142 Click Next This wizard will help you create an ODBC data source that you can use ta connect to SQL Server What name do you want to use to refer to the data source Name ems How do you want to describe the data source Description ems DSN Which SQL Server do you want to connect to Server 1192 168 0 142 Fish Nee gt ela 96 Appendix B Installing MS SQL 2005 Express Follow the settings below We will use the SQL Server s SA account to login and authenticate to the MS SQL server How should SQL Server venty the authenticity of the login ID 6 With Windows NT authentication using the network login ID With SQL Server authentication using a login ID and password entered by the user To change the network library used to communicate with SQL Server click Client Configuration Client Configuration Tonnect to SQL Server to obtain default settings for the additional configuration options Login ID Password Click the Client Configuration
88. er services If you only run the EMS and no other services a Pentium 4 2 0G CPU should show CPU utilization around 10 If the server s CPU is always busy doing other jobs then it won t have time to properly poll the network agents You can check the CPU s utilization by opening the Task Manager and view the CPU utilization graph You can then also shutdown the EMS server to see if utilization drops to zero or you can see what other processes are taking up CPU resource when EMS is not running and shutdown those unneeded processes 21 Chapter 3 Installing SmartView EMS 3 3 Setup EMS 3 3 1 Introduction Starting with the release of EMS 2 34 the installation procedure has been further streamlined with a GUI installation shell and unattended installation of MS SQL 2008 Express The preferred method of installation is by using the EMS CD ROM The CD will either be shipped in a full shrink wrapped package or the ISO image can be downloaded and then burned to a blank CDR A ZIP file may also be downloaded upzipped locally and run from local disk The installation process will follow these basic steps 1 Autorun the CD ROM or from the unzipped files run the EMSInstaller exe program 2 Install Java Runtime Environment 3 Install MS SQL Database Server single click un attended installation 4 Setup MS SQL through SQL Server Configuration Manager optional 5 Install EMS 6 Apply any upgrade patches and re initial database 1f required 7 Inst
89. erefore you could have it running on different OS platforms However in its current form the EMS relies on the MS SQL database and therefore at least the database server must be running in a MS Windows environment The following section will describe how to setup your EMS on MS Windows Table 3 1 lists the Hardware recommendations and Software programs necessary for EMS Server Client EMS Component Operating System EMS Server amp P4 2 8G or higher 1024 JAVA JDK or JRE Windows Linux BSD name server MB RAM HD gt 2GB EMS Kit SQL database Server P4 2 8G or higher 2GB MS SQL Server 2005 2008 or Windows 2003 2008 Server RAM HD gt 10GB free 2012 aoe Express Edition Windows XP Pro Vista Win f Win 8 Windows XP Pro Vista Win 7 Win 8 Table 3 1 Hardware amp Software requirements for EMS components Note Recommended EMS run under administrator account required for Win 8 With any of the chosen hardware platforms do routine maintenance to the systems Download and apply any service packs and security updates Perform disc scans and file system checks Do de fragmentation on the discs to increase performance Ensure all cooling fans are clean and operational and that any heat sinks are free of debris Maintain the systems in a temperature and voltage controlled environment UPS for power stability is highly recommended on any computing system We recommend dedicating hardware just to running the EMS and no oth
90. ers Delete More Actions Groups Rename b E Performance Ey Device Manager Es Storage Help ES Disk Management b Es Services and Applications Properties Opens the properties dialog box forthe current selection Step 6 Ignore the warning and click Proceed Be Resetting this password might cause imeversible loss of information for this user account A For security reasons Windows protects certain information by making it impossible to access ff the user s password is reset This data loss will occur the next time the user logs off You should use this command only if a user has forgotten his or her password and does not have a password reset disk if this user has created a password reset disk then he or she should use that disk to set the password ff the user knows the password and wants to change it he or she should log in then press CTRL ALT DELETE and click Change Password For additional information click Help Cancel Step 7 Enter a secure password twice and click OK Mew password LIITT Confirm password TELET A ff you click OK the following will occur This user account will immediately lose access to all of its encrypted files stored passwords and personal secunty certificates f you click Cancel the password will not be changed and no data loss will occur Now logout and log back in with the now activated administrator account 126 Appendix F Troubleshooting Database
91. etween 0 to 255 n x 512K n is between 0 to 200 Auto Laser Shutdown Loopback Test In Band Management Settings available from easy to use pull down menus Figure 5 15 Point and Click user interface The interface is very user friendly Pointing clicking to open menus double clicking on slot graphics help items with question mark along with informational windows all aid in allowing the network administrator to quickly configure monitor and find faults for all active elements on the network supported by the SmartView EMS 5 5 1 Provisioning example via EMC The following four step example describes how to configure bandwidth control on a 10 1001 media converter for 10Mbps 1 100 Function Key BY slot 1 NMC Alarm2 sh f_ASiot 2 10 1001 BY Slot 3 10 1001 BY Slot 4 10 1001 BY Slot 5 10 1001 BY Slot 6 10 1001 BY Slot 7 10 1001 3 Key in the n512k Apply FT Refresh PortReset Remote HW Reset Set to De Rate Limit 512k x 20 10M us Element Management Console v2 42 User admin System Tool Help Network Alarm T sx 1 Click the Fiber tab a ISP 1 192 168 0 252 cells ane ee E Rack 0 owe e 2 Loc al 4 Local pardo HW Version CPLD Version aA Version Seal 0 000 Slot 8 10 1001 LAN port ha UTP Slot 9 100M Fiber port has y
92. evices ND being polled The default EMS Client memory usage is configured at 384MB This number would need to be increased for example if many ND were being managed The recommended memory requirement to manage an FRM220 chassis is 2MB If the network had 200 FRM220 chassis being managed we would need 400MB When increasing the memory usage add memory in multiples of 128MB When increasing from 384MB we could enter 512 640 768 896 or 1024 The physical memory in the server running EMS is really the most critical for performance not the speed or number of processor cores Processor speed and number of cores are only an advantage when polling with multiple threads Multiple polling threads are also a new feature added starting with EMS 2 45 27 Chapter 3 Installing SmartView EMS 10 When all the settings are correct click the Install button to start the installation Create new EMS database the existing EMS data will be deleted Continue as Setup Tool v2 54 Installation 2013 09 24 12 21 21 2013 09 24 12 21 21 2013 09 24 12 21 27 2013 09 24 12 21 27 Configuration created Configuration created 2013 09 24 12 21 28 2013 09 24 12 21 28 2013 09 24 12 21 29 2013 09 24 12 21 29 2013 09 24 12 21 29 Installation option Install Server and Tools Installing databse 2013 09 24 12 21 21 2013 09 24 12 21 21 2013 09 24 12 21 21 2013 09 24 12 21 21 2013 09 24 12 21 23 2013 09 24 12 21 23
93. ext file that may be opened and viewed with any pure text editor such as Windows Notepad If you maintain many keys the MAC address is listed at the last line of the SN txt file There are two methods to install the license 1 Manually copy or 2 Use the Server Console tool 1 Manually installing license OIL Program Files EMS Organize Include in library Share with New folder a ME Desktop y Mame Date modified de Downloads E PILLE tr NAIL m Manual de mibs Libraries e scripts de Topology Ss Ww 9 2012 10 53 AM 2012 1 28 PM 2012 10 55 AM 19 2012 10 53 AM 2012 1 28 PM 2012 1 28 PM 5 E Recent Places 15 15 Documents uo 2 Music E admin 5 client E Pictures za Fi Videos h corba ga oc ga p oo gt 3 x 15 E hi ab ems server Computer l Local Disk C TC BD ROM Drive E oh server oo cs of oo en poo hI at Document 14 items Size 142 bytes 4 Date modified 6 9 2012 1 49 PM Manually copy the SN txt key file to the default Program Files EMS folder 2 Installing license via the Server Console er Serfer Console v2 35 Evaluation Version Import License me Initial Naming Context 276696365000000000000000800000007 00000001 1400000000000002000000010000002000000000000100010000000 2050100010001002000010109000000010001010000000026000000020002 TransientNameServer setting port for initial objec
94. filter Following the addition of the Messenger entry select one of the Not Applied Agents and click the Up button This Agent will then be in the Applied Agent space as shown below The filter will send the SMS message if LOS is detected from the applied agent s and the other messenger conditions are met r as Admin Console v2 42 User admin System Help Broker Agent Messengers User UserLog ActionLog Storage Discovery Server Applied Agents name ip_address SMTP SMS enable name host user_account auth_account Y SMTP1 1211 22 83 78 luserfdtest com luser test com Caca eat Coste mm Not Appli ents Messenger enable name send_mail send_phone work_time keyword z Lani SMTP SMS steve ctcu com 0931005402 18 30 08 LOS ISP 1 1192 168 0 88 add Edit Delete Figure 4 26 SMS Messenger applied to active Agent 51 Chapter 4 Admin Console Operation 4 6 Viewing and Clearing the User Log By clicking on the UserLog tab in the Admin Console a complete record of client login amp logouts is displayed The records include accurate time stamping as well as recording the client s source IP address The UserLog is stored in the SQL database By clicking the Clear button the entries will be permanently deleted from the database It is also possible to select specific system time
95. frames for deleting the log entries or by specific client name A confirmation popup prevents against accidental erasure Only an administrator has authority to delete these records OF Admin Console v2 42 User admin 2 x System Help Broker Agent Messengers User USernog ActionLog Storage Discovery Search Time From Usemame Al De To Search Clear UserLog Page 1 1 First Last Previous Next Refresh No Time Usemame Achon From 1 2012 08 24 17 59 40 admin Chent Login 1567 050079 192 168 0 49 2 2012 08 24 18 11 03 admin Chent Logout 1567 050079 192 168 0 49 3 2012 10 02 154353 admin Cent Login 1567050079192 168 0 49 4 2012 10 02 15 45 06 admin Chem Logout 1567 050079 192 169 0 49 5 2012 10 02 1545 16 steve Chent Login 1567 050079 192 168 0 49 5 2012 1002 154556 steve Chent Logout 1567 050079 192 168 0 49 2012 10 02 154610 tom Cent Login 1567 050079 192 168 0 49 3 2012 10 02 15 47 04 tom Chen Logout 1567 050079 192 169 0 49 Figure 4 27 Viewing the User Log 4 7 Viewing and Clearing the Action Log The Action Log can be viewed by clicking on the ActionLog tab in the Admin Console The actions include accurate time stamping of the time any changes were made to any agents network devices as well as recording the client s name and action performed The ActionLog is stored in the SQL database By clicking the Clear button the entries will be permanently deleted from the database A confirmation popup prevents aga
96. ft SQL Server ODBC Driver Version 06 01 7601 Data Source Name ems Data Source Description ems DSN Server 192 168 0 142 Database Default Language Default Translate Character Data Yes Log Long Running Queries No Log Driver Statistics No Use Regional Settings No Prepared Statements Option Drop temporary procedures on disconnect Use Failover Server No Use ANSI Quoted Identifiers Yes Use ANSI Null Paddings and Wamings Yes Data Encryption No SQL Server ODBC Data Source Test Test Results Microsoft SQL Server ODBC Driver Version 06 01 7601 Running connectivity tests Attempting connection Connection established Venting option settings Disconnecting from server TESTS COMPLETED SUCCESSFULLY Click OK to close the test results window 99 Appendix B Installing MS SQL 2005 Express System Data Sources Name Driver SQL Server An ODBC System data source stores information about how to connect to the indicated data provider A System data source is visible to all users an this machine including NT services If ODBC is setup properly the SQL Server driver will be assigned to the ems name as shown in the above window Click OK again to finish the setup This completes the installation of SQL Server 2005 Express Edition 100 Appendix C Installing MS SQL 2008 R2 Express Appendix C Installing MS SQL 2008 R2 Express C 1 Introduction This chapter will detail the installation and c
97. g the Time parameter indicates when the type of equipment was first recognized as being in the managed system From this point the equipment type will be either On Line or Disabled Disabled means the system 1s not able to find the equipment because 1t has been removed Other search criteria includes selecting device types rack numbers slot numbers local or remote devices as well as user keyed in Alias Identity and remarks Each device can have user configured Identity and Remark attributes that will become locked to this type s serial number Serial numbers are factory set during manufacturing A common usage of the Identity field could be to place your asset number used for your own internal inventory tracking The Remark field could include purchase details such a PO date of purchase warrantee status card location or connected client information Just be aware that 1f the card is moved to a different slot or different chassis these remarks will follow the physical card Edit 1000eas x 192 168 0 251 Local Figure 7 2 Edit 79 Chapter 7 Using the Inventory Feature 7 2 Export The inventory collected by SmartView EMS can be exported in a number of common usable formats The exported files are found in the report folder inside the EMS installed folder Type HTML E TEXT F CSV Figure 7 3 Export Inventory HTML Hyper Text Markup Language can be viewed across many different pla
98. ge data These updates might be Installation Rules downloaded and installed on your machine automatically depending on your Automatic Update Instance Configuration settings Feature Selection Disk Space Requirements Server Configuration See the Microsoft SOL Server 2012 Privacy Statement for more information Database Engine Configuration Error Reporting Read more about Microsoft Update and Automatic Update Installation Configuration Rules Installation Progress Send Windows and SQL Server Error Reports to Microsoft or your corporate report server This setting m only applies to services that run without user interaction Complete Now observe the Installation Progress If any errors occur click OK and Retry Installation Progress Setup Support Rules Feature Selection Installation Rules Install_DotNetCore_Cpu32_Action Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete 116 Appendix D Installing MS SQL 2012 Express The application has now been installed Click Close Complete Your SQL Server 2012 installation completed successfully with product updates Setup Support Rules Feature Selection Installation Rules Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installati
99. gement Tools 2 Click the Server IP Address Remote radio button 3 Enter the IP addresses for the EMS server in the parameter space labeled Server IP Address 192 168 0 252 in this example There is no need to enter any Database IP name or password when installing EMC client 4 If this computer has more than one Ethernet interface such as a laptop with both LAN and WI1Fi interfaces select the Client IP Address Static radio button and choose the correct LAN IP address from the pull down menu 192 168 0 49 in the example 5 If you laptop has 4 or 8GB of memory it is OK to increase the client Memory Usage from the default of 384MB to 640MB 1 Far Setup Tool v254 Ltda Language Engish instafation Option install Server and Toots InstalvMogsy Server Management Toots 2 3 e Instal Modfy Client Management Toots Parameter Setting 4 Java JRE Path C Program Files Ara eb g 5 Server IP Address Local Remote 192 168 0 252 Na Service Port 900 Chent iP Defaut Slalic 192 165 0 49 Client Service Pos Default Static Memory Usage Client 640 MB SA install Cancel k Figure 5 4 Setup Tool 7 nf 7 6 Click Install and the client bat file will be created r as Setup Tool v2 54 B Installation 2013 09 24 19 05 45 Installation option Install Modify Server Management Tools 2013 09 24 19 05 45 Installing Management tools 2013 09 24 19 05 46 Configuration created jenv bat 2013
100. he SQL Server 2012 editions only by the following Lack of enterprise features support Limited to one socket or 4 CPU cores One GB memory limit for the SQL Server Engine D 2 SQL Express Software Installation In the following example the step by step procedure is given for the free version of Microsoft SQL Server 2012 The free version may be downloaded from Microsoft s Download Center website and is a good choice for demonstrating or for evaluating the EMS in a non production environment For production use please have your purchased version of MS SQL Server 2000 2005 2008 or 2012 and CD Key from your Certificate of Authenticity COA and follow through the Microsoft documentation for installation Find the location of your download files on the local disk and double click into the SQLEXPR32_EN EXE icon The downloaded file is a self executable compressed file First the files will be extracted to your system Extracting Files Extracting File 1033 enu_lp u86 setuptsgl_engine_core_inst_ To Dinectony c 80440909202 15d3eb5993053 SOL Server 2012 Please wait while Microsoft SQL Server 2012 Setup processes the current operation The SQL Server Installation Center will be the starting point for either a fresh SQL Server installation or for upgrading from a previous SQL Server version 111 Appendix D Installing MS SQL 2012 Express Planning ae New SQL Server stand alone installation or add features to an Installa
101. he Setup Tool would not run if this information were not correct so please DO NOT change it unless you have multiple installations of Java and need to point to a different version 3 The Database Server IP is the IP address where EMS server will find the SQL server The Local setting means that EMS will connect to the Database server via localhost 127 0 0 1 This is the recommended setting if the EMS server and Database server are on the same physical machine This provides the best performance as well as allows EMS to Database connections to exist even if the physical server changes IP address or if the LAN cable is disconnected For remote database server connection select the Remote radio button and enter the SQL server s IP address 4 The SQL Database User is the name granted authority over creating and accessing the database The default administrator user for MS SQL is sa and EMS requires that the SQL server must be installed with mixed mode authentication Unless an administrator has created another user with authority to create a database please use the sa user during this installation If SQL server was installed from the EMS CDROM using default settings the password for sa will be four zeros 0000 5 The default SQL Database name for the database created by the setup tool is ems Change it here if you wish to use a different name We recommend you leave it ems 26 Chapter 3 Installing SmartView EMS 6 The
102. iguration Manager by clicking Start gt All Programs gt Microsoft SQL Server 2005 gt Configuration Tools gt Find the Protocols for MSSQLSERVER Right click on TCP IP and select Properties EH SOL Server Configuration Ma ager File Action View Help Protocol Mame Status Y Shar i A Ham Be Protocols for MSSQLSERVER Opens the properties dialog box for the current selection First under the Protocol tab make sure TCP IP is enabled O General Enabled Keep Alive Listen All No Delay Enabled Enable or disable TCP IP protocol for this server instance 93 Appendix B Installing MS SQL 2005 Express Next under the IP Address tab make sure the LAN port and Local Host 127 0 0 1 connections are Active and Enabled and that the TCP Port is 1433 Protocol IF Addresses Yes Enabled IP Address 192 165 0 142 TCP Dynamic Ports TCP Port 1433 eA IP3 Active Enabled IP Address TCP Dynamic Ports TCP Port IP Address 127 0 0 1 TCP Dinamic Ports Enable or disable the IP address Click OK fm Sal Server Browser konfiguration m SOL Server MSSOLSERVER RWER gt a SQL Native Client Configuration 94 Appendix B Installing MS SQL 2005 Express This procedure may be required if the Server s IP address is changed Open the Control Panel gt System and Security gt Administrative Tools and double click Data Sources ODBC OW fy t Control Pan
103. iguration data to and from client software via CORBA Organize and maintain control objects in the database and client configuration constructions which describe the system also provide role access to above mentioned objects 2 4 2 Module definition The EMS Server works in close connection with the following external modules 1 Tnameserv CORBA Name Service supplied with JRE1 6 x Standard Edition from Oracle previously SUN Microsystems 2 Database Server MS SQL 2005 2008 2012 Server from Microsoft Corp All of these components can be distributed over a network installed in different hosts or they may be started in the same host in this case it is necessary to be concerned about the host s performance when starting several powerful tasks The EMS Server is a multithreaded JAVA application and interacts with the SNMP Agents via SNMP TRAP and Get Set SNMP protocol which it receives asynchronously There are five basic modules Agent Driver Agent Group Driver Database Driver CORBA servant Database Multiple still Corll oT Figure 2 2 The EMS will be linked to various COTs over a Data Communication Network 14 Chapter 2 SmartView EMS Functional Specifications 2 5 Functional Description of EMS Server 2 5 1 Functions of Broker Agent Driver The AD performs SNMP interaction with the SNMP Agents having active thread monitoring and observes SNMP Agent s working status via polling There are a
104. in security for the user terminals In addition RADIUS server can be configured to provide authentication login storing user credentials in the RADIUS server The Broker administrator can add necessary user logins with specific privileges from Administrator to Operator and lastly to normal user The user ID admin cannot be deleted and it has the highest priority And administrator being authenticated via RADIUS cannot use the admin username The admin account is build in for EMC Workstation User administrator login only You may add additional users with other login names and passwords The administrator can select Edit to edit existing users or Add to setup new user accounts To delete a user account select 1t with one mouse click then click the Delete button A confirmation dialogue box will pop up Once a user is deleted it cannot be undone r Question Username tom Delete user Notice System will delete all related records to this user Cancel 43 Chapter 4 Admin Console Operation 4 4 Agents Administration 4 4 1 Using Discovery to find agents The discovery feature is used to scan a pre defined range of IP addresses looking for and finding any SNMP agents that match the defined community string as Admin Console v2 54 User admin Evaluation Version I Select the System Help r rm Di
105. inst accidental erasure Only an administrator has authority to delete these records E a Admin Console v2 42 User admin System Help Broker Agent Messengers User UserLog ActionLog Storage Discovery Search Time From a Username All To AgentName All Search Clear ActionLog Page 1 1 First Last Previous Next Refresh No Time Username Agent Name Action 1 2012 10 02 16 15 54 steve ISP 1 T1OOIPortActiveLocal 0 8 active gt inactive 2 2012 10 02 16 16 13 steve ISP 1 f100IAlsModeLocal 0 7 disable gt enable 3 2012 10 02 16 16 53 _ steve ISP 1 f1000EASDeviceResetLocal 0 12 off gt action 4 2012 10 02 16 17 08 _ steve ISP 4 fom04RS232ActiveLocal 0 16 enable gt disable 5 2012 10 02 16 17 24 steve SPA fom04Utp1ActiveLocal 0 16 enable gt disable 6 2012 10 02 16 18 13 steve ISP __ 100IPortActiveLocal 0 8 inactive gt active Figure 4 28 Viewing the Action Log 52 Chapter 4 Admin Console Operation 4 8 Storage Log and Performance Database Management All the alarm traps will be received by the server and stored into the database in real time The Performance data will also be collected by the server during polling and stored into database from network elements that support performance monitoring The function of the Storage tab is to provide database management
106. ion pop up will appear Confirm by clicking Yes and the database will be snap shot backed up The backup location will be in the Program Files MS SQL Server MSSQL10_50 MSSQLSERVER MSSQL Backup folder This assumes the default installation used the included SQL 2008 Express r pun Admin Console vda User admin System Help Broker Agent Messengers User LiserLog AcionLog orage Discovery Storage Status Backup Database Usage 2 30 MB Record Number Last Backup Time 2012 10 02 16 20 28 LiserLog a Rows Last Restore Time ActionLog 6 Rows Backup Type Ss Manual Automatic Alarm Log ra Rows Description Backup by user manualy Trap Question Es Every Day 00 00 AM Hertormance e tackup Import Export Backup l Restore C es Record Reservation Delete record type Keep record for UserLog Y ActionLog Alarm Log e 3 month 6 month 12 month Trap Performance AUTO save record to hisbory file E Delebe record before Keep history fe for w 1 month 3 month 6 month 3 month 6 month 12 month 3 month o month month Seice a u limited Delete Figure 4 30 Database Backup 53 Chapter 4 Admin Console Operation This page left blank intentionally 54 Chapter 5 Using the Element Management Console Chapter 5 Using the Element Management Console This chapter will go through the SmartView Client operational part the EMC Element Management Console After the EM
107. loyees subsidiaries affiliates and distributors harmless against all claims costs damages expenses and reasonable attorney fees arising out of either directly or indirectly any claim of personal injury or death that may be associated with such unintended or unauthorized use even if such claim alleges that CTC Union Technologies was negligent regarding the design or manufacture of said product TRADEMARKS Windows is a registered trademark of Microsoft Corporation HyperTerminal is a registered trademark of Hilgraeve Inc CORBA is a registered trademark of Object Management Group Incorporated Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners CTC Union Technologies Co Ltd Far Eastern Vienna Technology Center Neihu Technology Park SF No 60 Zhouzi St Neihu Taipei 114 Taiwan Phone 886 2 2659 1021 FAX 886 2 2799 1355 SmartView EMS Element Management System Software Version 2 54 and above User Manual Version 2 54 September 25 2013 This document is a continually evolving manual Please check CTC Union s website for any updated manual or contact us by E mail at techsupport ctcu com Please address any comments for improving this manual or to point out omissions or errors to marketing ctcu com Thank you Please view the Product_Support PDF file on the installation CDROM or included in any upgrade for details of suppor
108. may be run remotely and use a network connection to the server 19 Chapter 2 SmartView EMS Functional Specifications 20 Chapter 3 Installing SmartView EMS Chapter 3 Installing SmartView EMS 3 1 Installation Description This chapter will describe in detail the installation procedures for the Smart View EMS Element Management System 3 2 Basic Requirements for EMS This document has been arranged in such a way that some of the major steps such as installing SQL Server and Java Runtime Environment have been separated and detailed into separate appendices for clarity It is hoped that this modular approach will reduce the complexity of this basic installation chapter Please refer to the other specific appendices when instructed and then return here for the continued setup of the EMS system 3 2 1 Basic knowledge and prepare to start Before starting please confirm that all Workstations Servers and SNMP agents can communicate with each without problem e g using ICMP ping command to diagnosis IP routes have been setup properly EMS has been integrated into four components the Broker Server the SQL Database Server the CORBA Name Service and multiple workstation Clients running EMCs Enterprise Management Console Each component has its own task and purpose You can place each of these components on different hardware or all on one high end computer to handle all those tasks EMS has been developed under the JAVA environment th
109. mmediate history of SN parameters for the given period and by referencing this information can make a decision regarding the new setting value too low level will cause unnecessary alarms generating too high level prevent the device from sending alarm at all Cross Connect CC This tool allows controlling data flows in the network Especially designed for telecommunication devices it gives the user the ability to mark endpoints such as a port or time slot group and prepare appropriate transaction for TM optimized by given criteria quantity of cross connect nodes price if it depends on path reliability if backup operation defined for nodes Before the user executes the transaction it is possible to store this data with a given name and use it for billing or other purposes implemented by user Node Describer ND This tool helps users to make associations to node customer specific properties For example map organization name phone number etc 12 Chapter 2 SmartView EMS Functional Specifications Chapter 2 SmartView EMS Functional Specifications 2 1 General Description This chapter is intended to describe the software design specification for the SmartView EMS Server software for CTC Union Network Devices ND The EMS Server is designed to provide all the configuration and maintenance functions for the network device The method to access EMS Server functions is via CORBA protocol according OMG CORBA Specification When
110. mple of using HTTP connecting to the Agent and observing the alarm condition 4 FRM220 SERIES Microsoft Internet Explorer File Edit View Favorites Tools Help Q sack j x a A ya Search 5 7 Favorites EL gt Address http 172 24 1 20 index asp Links A i JE IES ILE ILE 115 union T b b n b b b r b sp p Power FRM220 0 PADE y X y gt ink x ink e i ink X Link 172 24 1 22 p FAnt DA BLOX FEF BAO FKFEF DLO FKFEF BLO PXFEr OB FKFEF 1 FX FEF ran x x Link x X Link x X Link X Link CHASSIS LIST gt AMI X Full gt ALND x S x 100 x j x 100 y x x 100 p x 100 act Language English SYSTEM Local Area Remote Area Overview Area Properties Y SNMP CHASSIS Manager Setup NMC Log ed ed es lt Done Internet Figure 6 11 Fiber Far End Fault detected 76 Chapter 6 Using the Topology Feature 6 2 8 Group Summary Many different groups can be created In our previous example we only created the default Root group Under the Group Summary we can find a list of all groups the map they use the number of nodes and if there are any alarms Topology Management v1 01 france conf Files Edit Select Link Tools ES a E Dewe ea saca Select2 Unselect2 Unselect Link Uniink Enter Group Enter Group Exit Exit Group Topology Group Summary Node Summary Node Summary Mame hap Modes PGroup Enable Delete Al
111. n Ele fx File Tools Help Network Alarm Traps Performance PMGraphs Ha Y Console BB public siota Name IP o ao FRM220 172 24 1 20 o Y Frm220 i Pwr i Pwr2 z eM FRM220 172 24 1 20 ora Slot Site Rack 1 Local 0 i Rack 0 2 Y Local gt P Biot 1 FRM220 NMC L BY Slot 2 FRM220 10 1001 BF Slot 3 FRM220 10 1 0011 BY Slot 4 FRM220 10 1 001 W Slot 5 FRM220 10 1 001 Power 1 Type I Slot 6 FRM220 1011001 IW Slot 7 FRM220 10 1 001 p Slot 8 FRM220 10 1001 Fan1 RPM 2850 Set o BY Remote Fan1 Status lok Set Alarm1 Mode power fail Set Alarm1 Status active Set Hardware Version Firmware Version Serial Number 1 00 1 72 000000 System Status1 Staj s2 T AlamSet1 AlarmSet2 3 dc3b 72y Set Power1 Status fail Set a a a la la ja Figure 5 18 Minor alarm traced to Power 1 module 65 Chapter 5 Using the Element Management Console 5 5 3 Major Alarm Handling The color Red 1s used for major alarms ES Element Management Console v1 27 for admin File Tools Help Tal Alarm Traps Performance PMGraphs RRA 4 Y Console a public ly Lab Y FRm220 E This node has no setting properties Figure 5 19 Major alarm indication shown in R
112. n of SQL Express 2005 2008 or 2012 Refer to your Microsoft documentation when installing your own SQL Server Note For MS Server 2008 please download the 64bit SQL Express version from Microsoft CTC Union s SmartView EMS v2 54 Uanguage E Install EMS Upgrade EMS User Manual Product Support A Microsoft s SOL Express database server Uninstall EMS SOL Express is not recommended for production environments due to set limits on memory usage database size and core processor use gt 4 Please use SQL Express only for demo purposes Installation may take up to a half hour depending the PC performance Click on Install Microsoft SQL Server 2008 Express Edition just one time During the unattended SQL Server installation the screen will flash several times as files are first extracted the setup prerequisite files installed and finally the SQL server application is installed Just wait for the SQL Server installation to complete This might take more than 10 minutes so go grab a coffee EM Administrator SQL Server 2008 R2 Express Unattended Installer Start SQL installation it may take several minutes SQL unattended install complete The default sa password is HBB6B four zeros do you want to change it TYH Following successful installation the installer will ask if you want to keep the default SA password of 0000 four zeros If you do not wish to change the password answer n or N If you wish to
113. n zero indicates which of the OIDs in the PDU caused the error2 list of OIDs and values values are null for get and get next Trap PDU realized by class TrapPDU has the following format enterprise identifies the type of object causing the trap agent address IP address of agent which sent the trap generic trap id the common standard traps specific trap id proprietary or enterprise trap time stamp when trap occurred in time ticks list of OIDs and values OIDs that may be relevant to send to the NMS UDP communication protocol SNMP assumes that the communication path is a connectionless communication sub network In other words no prearranged communication path is established prior to the transmission of data As a result SNMP makes no guarantees about the reliable delivery of the data However in practice most messages do get through and those that do not can be retransmitted The primary protocols that SNMP implements are the User Datagram Protocol UDP and the Internet Protocol IP SNMP also requires Data Link Layer protocols such as Ethernet or Token Ring to implement the communication channel from the management to the managed agent SNMP s simplicity and connectionless communication also produce a degree of robustness Neither the manager nor the agent relies on the other for its operation Thus a manager may continue to function even if a remote agent fails When the agent resumes functioning it can send
114. ng system the Java written program only requires a runtime environment for the specific architecture and operating system Using an interpreter implementation allows the same program to be run on a variety of architectures and operating system platforms with little or no modification A 2 Acquiring JAVA JRE Software As of this Smart View EMS manual version the released Java version was Version 6 Update 31 This is the version on the Smart View EMS version 2 30 CDROM The latest version can always be found on the www java com website The Java website also can be used to check your currently installed version of JRE or to verify your installation of JRE before using the EMS Setup Tool Use this link to verify your Java version and installation http www java com en download installed jsp detect jre amp try 1 Go to this link to download the latest Java Standard Edition JRE http www java com en download manual jsp A 3 Installing JRE If you are doing a manual install in explorer find the downloaded executable file jre 6u31 windows i586 s exe Double click the file s icon and the installation should start Initially the EXE file will be extracted and then the installer will prepare to run Windows Installer La Preparing to install er Java Setup Welcome Welcome to Java Java provides safe and secure access to the world of amazing Java content From business solutions to helpful utilities and entertainme
115. ng to poll all over again The default is 1 second 1000ms Increasing this value will increase the wait after all elements have been polled It should not be less than 1000 milliseconds otherwise the server will always be busy polling agent status 3 The Timeout Second is a heartbeat for all agents registered in this driver If an agent does not respond with the Timeout period default 3 seconds it will be shown as disconnected If polling is done over long distance or over a WAN connection the timeout value may need to be increased or elements may be shown as disconnected when in fact they are not 4 Starting with EMS version 2 45 the SNMP poller has been updated to allow configuring multiple polling threads The idea of using multiple threads is an advantage when polling a large number of ND network devices The polling cycle for all ND can be reduced significantly Please note that multiple threads will require both more network bandwidth more processing power and more memory from the server This should not be a problem for servers with 100M or even 1G network connections multiple CPU cores and expanded memory more than 4GB Figure 4 6 Edit Polling Pop up 41 Chapter 4 Admin Console Operation 4 2 2 Add Polling Driver Use this procedure to add a Polling Driver for the specific Broker This may be done when different groups of equipment may be WAN connected requiring longer timeout settings or if more or less threeads ar
116. no simple solution for this and we have to solve it case by case There are already several blogs in sql_protocols talking about some special cases and you can check them see if any of them applies to your case Apart from that things to keep in mind If you use SQL auth mixed authentication must be enabled Check this page for reference http msdn microsoft com en us library ms188670 aspx 131 Appendix F Troubleshooting Database Connection Issues In our EMS User Manual the appendix for installing MS SQL specifically shows how we deviate from normal install and choose Mixed Mode for authentication If you didn t choose this mode it is probably best to uninstall and re install MS SQL and follow the procedure outlined in the appendices of the EMS User Manual Forgot server admin user account password EX Administrator C Windows system32 cmd exe Microsoft Windows Version 6 1 7681 1 Copyright c 2669 Microsoft Corporation All rights reserved G SUsers steve CTCUSSQLCMD USE ems SELECT password FROM client WHERE name fl C Users steve CTCu gt C Users steve CTCu gt SQLCMD Q USE ems SELECT password FROM client WHERE name admin 132 TC union m CO www ctcu E info ctcu com F 886 2 2659 0237 T 886 2 2659 1021 Si
117. nsole 5 4 4 Example Agent Nodes as Element Management Console v2 42 User admin System Tool Help Network Alarm Trap Performance PMGraph SHO 4400454 root J Rack O Local city1 IP a ISP 1 192 168 0 252 192 168 0 252 BD PwRi BH PwR2 T FA DOS ABRO over E The Agent node is added and connection will be E oe esa made for polling EOS neuppon J unsupport SD Power T Fiber Link DUTP Link DUTP 1000 4 BLB Test D OP1 Link D OP2 Link A 4 de de u vvrereTTryFeTeFe Fe FF vrewrwreweeee we T E A E ee E E EA AE E LI EET T aw Figure 5 12 Example display of an Agent Node The following is an example of display of a remote in band managed FRM220 unit r as Element Management Console v2 42 User admin System Tool Help Network Alarm Trap Performance PMGraph 1A B AA root Rack O Remote SS city1 3 ISP 1 192 168 0 252 Rack 0 Local Remote Slot 7 10 1001 Power FX Link IEA EER 5 TX Link TX Full TX 100 Y TX Link T MESA Y TX 100 CEE E E E E E E E A EE DOS AO C EA AAA E vewrwreewe ew ee See Slot 11 Slot 12 Slot 13 Slot 14 Slot 17 Empty Empty Empty Empty Empty OPA Link iv b D OP2 Link El Mode CH1 Link UTP Speed vrrerTrTr rT TFT gt op gt vrrerTrTrrT TT FrwFT ee ee E E o o o ossosy
118. nt Java makes your internet experience come to life Note No personal information is gathered as part of our install process Click here for more information on whatwe do collect Click Install to acceptthe license agreement and install Java now Change destination folder Cancel Install gt Click Install 83 Appendix A Installing JAVA Runtime Environment Status information and progress bar Java Setup Progress Status Installing Java pT 3 Billion Devices Run Java Success window Jawa Setup Complete WW You have successfully installed Java Java updates will automatically be downloaded to provide you with the latest features and security improvements To change this see htp iava com fautoupdate Click Close Well that was easy and very straight forward We now recommend you do a reboot return to the java com website and verify that the JRE is working properly 84 Appendix B Installing MS SQL 2005 Express Appendix B Installing MS SQL 2005 Express B 1 Introduction This chapter will detail the installation and configuration steps for the Free Edition of MS SQL Microsoft SQL Server 2005 Express Edition Server Express is a powerful and reliable data management product that delivers rich features data protection and performance for embedded application clients light Web applications and local data stores Note Express Edition is differentiated from licensed editi
119. of the logs and performance records by selectively erasing records that match a system time window Excessive traps and performance data can be cleared from the database under the Storage tab of the Admin Console All logs traps and performance can be clear or records from specific time frame may be cleared A confirmation popup prevents against accidental erasure OF Admin Console v2 42 User admin tol amp ated System Help Broker Agent Messengers User User og ActionLog Storage Discovery Storage Status Backup Database Usage 2 30 MB Record Number Last Backup Time 2012 00 24 15 30 50 UserLog 9 Rows Last Restore Time ActionLog 6 Rows Backup Type Manual Automatic Alarm Log 73 Rows Description Backup by user manually Trap 3 Rows AM Performance 0 Rows Import Export Backup Restore Refresh Record Reservation Record Deletion i Delete record type ri OS Y Usertog Y ActionLog 7 Alarm Log 3 month 6 month 12 month Trap Y Performance Auto save record to history file ma Delete record before 1 month 3 month 6 month delete all Delete k P Figure 4 29 Miscellaneous Tab In addition a backup utility is provided for database maintenance The database can be backed up or restored and it may also be exported into a CVS format that can be opened with office tools such as MS Excel 4 8 1 Storage Database Backup From the Admin Console on the Storage tab and within the Backup window click Backup button A confirmat
120. on Configuration Rules Installation Progress Complete Close the Installation Center window IMPORTANT Don t forget your password for the sa master account Planning Installati Maintenance Tools Resources Options Information about the Setup operation or possible next steps Feature Status Y Database Engine Services Succeeded T SQL Server Replication Y SQL Browser Y SQL Writer Y SQL Client Connectivity ASOL Client Connectivity SDK Succeeded Succeeded Succeeded Succeeded Succeerlerl Details Viewing Product Documentation for SQL Server Only the components that you use to view and manage the documentation for SQL Server have i been installed By default the Help Viewer component uses the online library After installing SQL Server you can use the Help Library Manager component to download documentation to your local computer For more information see Use Microsoft Books Online for SQL Server lt http go_microsoft com fwlink LinkID 224683 gt http go_microsoft com fwlink LinkID DIARRA Summary log file has been saved to the following location Mew SQL Server stand alone installation or add features te an existing Installation Launch a wizard to install SOL Server 2012 in a non clustered environment or to add features to an existing SQL Server 2012 instance Upgrade from SQL Server 2005 SOL Server 2008 or SQL Server 2008 R2 Launch a wizard te upgrade SQL Server 2005 SQL Server
121. on to overview all network structure and get notification messages about structure changes Element Management Console EMC This is the client user interface It helps users to identify themselves to the BS get all permissions to work with network configuration and start the management session This session allows users to represent their network segment in a map view and or tree view name network objects organize groups regions nodes according to actual structure of the given network and monitor status of chosen objects as well as change their properties or settings The Element Management Console also may be used to start other EMS tools The EMS provides a text mode version of Management Console This helps the system administrator to quickly test Network Devices operation and or make some routine operation through shell scripts batch files Transaction Service TS This tool will prepare check execute and review the results of user transactions This means the user can define sets of property changes for a predefined set of network objects including node structure and permission changes In the boundary conditions a single set of properties can be treated as the smallest transaction Alternately all network structure changes can be represented as a transaction with a huge amount of commands inside Both cases are under the control of the Transaction Manager if the user invokes a transaction and are guaranteed a detail report about e
122. onfiguration steps for the Free Edition of MS SQL Microsoft SQL Server 2008 R2 Express Edition Server Express is a powerful and reliable data management product that delivers rich features data protection and performance for embedded application clients light Web applications and local data stores SQL 2008 R2 Express can be installed on Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows 7 Windows Vista or Windows XP Note SQL Server 2008 R2 SP2 Express Edition is differentiated from the rest of the SQL Server 2008 editions only by the following Lack of enterprise features support Limited to one CPU socket or 4 CPU cores One GB memory limit for the SQL Server Engine Databases have a 4 GB maximum size C 2 SQL Express Software Installation In the following example the step by step procedure is given for the free version of Microsoft SQL Server 2008 R2 SP2 The free version may be downloaded from Microsoft s Download Center website and is a good choice for demonstrating or for evaluating the EMS in a non production environment For production use please have your purchased version of MS SQL Server 2000 2005 2008 or 2012 and CD Key from your Certificate of Authenticity COA and follow through the Microsoft documentation for installation Find the location of your download files on the local disk and double click into the SQLEXPR32_x86_ENU EXE icon The downloaded file is a self executable compressed file
123. ons by the following Lack of enterprise features support Limited to one physical CPU One GB memory limit for the buffer pool Databases have a 4 GB maximum size B 2 SQL Express Software Installation In the following example the step by step procedure is given for the free version of Microsoft SQL Server 2005 The free version may be downloaded from Microsoft s Download Center website and is a good choice for demonstrating or for evaluating the EMS in a non production environment At the time of this writing SQL 2005 Express was at SP4 Windows XP requires installation of Net Framework 3 5 Windows 7 requires 2005 Express SP3 or above For production use please have your purchased version of MS SQL Server 2000 or 2005 and CD Key from your Certificate of Authenticity COA and follow through the Microsoft documentation for installation Place the EMS installation CD into the CD drive and My Computer or Explorer browse to the CD drive double click into the SQLEXPR folder and double click the MS SQL2005_EXPR_EN EXE icon Check the I accept the licensing terms and conditions check box wal Microsoft SQL Server 2005 Setup End User License Agreement MICROSOFT SOFTWARE LICENSE TERMS HICROSOPT SUL SERVER 2005 EXPRESS EDITION SERVICE 3 PACK 4 These license terms are an agreement between Microsoft Corporation for based on where you live one of its affiliates and you Please read them They apply to the sottware named abov
124. ormance y Device Manager 4 is Storage E Disk Management gt FA Services and Applications 124 Documents Pictures Music Games Computer Map network drive Disconnect network drive Show on Desktop Rename Properties More Actions Appendix E Vista and Windows 7 Permissions Step 3 Right click on the user Administrator and click Properties EM Computer Management Local Full Name d itd System Tools Adm tt Tet FeT p Task Scheduler A A gt El Event Viewer b fa Shared Folders ds All Tasks a amp Local Users and Groups Users Groups Rename Delete gt Performance Device Manager 4 Es Storage Disk Management gt Es Services and Applications Opens the properties dialog box for the current selection Step 4 Uncheck the Account is disabled check box and click OK Full name Description Built n account for administering the computerdomain C User must change password at next logon User cannot change password 125 File Action View Help More Actions More Actions Appendix E Vista and Windows 7 Permissions Step 5 Right click the Administrator again and this time select Set Password aL ic es AG Xe gt HB a Computer Management Locall pyar Full Name d itd System Tools 6 Set Password t E Event Viewer z gt Shared Folders an All Tasks a 2 Local Users and Groups Us
125. r Agent User spel AclionLog Messengers Event Siorage Descowery Broker Polling Agent Pa Hare IF Address Enable Mo Maree Address Polig Mare Pou 1 Click once to highlight Broker D Server is on line Aiki Edit Paling Ha Hame interval Second Timasul Second Thread 1 Polling i 3 i Adi Edi Delete oll All Remove All Figure 4 3 The Broker Administrator default startup screen Select the Broker from the Broker Pane and then click the Edit button A popup window will appear to modify the broker contents Additional Brokers may be created Note Only one Broker may be active at any one time os Admin Goneote 12 54 User admin Evaluation Version cole di Broker Aer User Leer cbonLog Messengers Event Slorage Discovery Broker Poling Agent Mo Name dores Enabie Mo Name daros Poling Mame Pal 1 Broker 1 1270001 Enter the I address of the server then click Sawin cae aa o E a f the OK button IP Address 1270041 Paling Conc Ho Mame Intenal Second Timeout Seca 1 Faili i 1 3 AHi Edi Deje Pol All Remowe All Figure 4 4 Edit Broker Popup Normally this item requires no modification However in the event the server s IP address needs to be changed this is one of the items that must be manually configured During normal installation the broker s IP will already be set to the server s IP automatically Starting with EMS version 2 45 when the default is sele
126. r account This is the account required for the SMTP server to accept mail for relay although it may be without the domain name 5 Auth Password The SMTP Auth password is the authentication password that goes with the account name and is required so the SMTP server will relay the mail from the EMS system 49 Chapter 4 Admin Console Operation 4 5 2 SMS Setup With the SMS tab highlighted click the Add button Enter the SMS account details provided by your service provider Then click OK as Admin Console v2 42 User admin ejej 2 System Help Broker Agent Messengers User UserLog ActionLog Storage Discovery Server Applied Agents SMTP SMS name ip_address enable name host port auth_account Caca ear o aJCy Messenger Not Applied Agents enable name type send_mai send_phone work_time keyword name ip_address Add SMS Sa l Name SMS Host Address 168 95 1 14 The SMS server ee parameters enter Auth Account ctcu hinet net h Auth Password 00000000 ere ok Cancel Add Edit Delete Figure 4 24 Example of SMS configuration SMS Parameters 1 Name This 1s an administrator assigned name for this particular SMS entry in the EMS system 2 Host Address The SMS Server parameter is the real domain name or IP address of the SMS messenger server that will forward messages to the mobile phone system for your area
127. r admin File Tools Help Network Alarm Trap Performance Pmarapn Time Graphics C From Time Agent FMIJK01A 15 Local To Time Param ite Local By Period Path 208 1223 12 38 1453 1308 13 23 1538 1408 1423 1438 14 55 1508 15 23 1532 1553 1608 1623 1638 16 53 1708 1723 1732 17 53 18 0 3 a A 3 MA l3 MA 3 MA 198 17 09 17 09 17 09 17 Agent FRIUXOLA 15 Site Local Port Port 1 Chan Channel A liem Path Param UAS Unavailable Second Launch Graphs Figure 5 25 View of Performance graph The above is an example of UAS on an FMUXOIA Port 1 Channel A over the previous 6 hour period 70 Chapter 6 Using the Topology Feature Chapter 6 Using the Topology Feature 6 1 Introduction The Topology feature of the EMS allows graphic maps to be loaded into the operation template From here network devices may be dragged and dropped onto the map indicating the physical locations of the ND 6 1 1 Starting Topology Manager ES Element Management Console v1 27 for steve File Tools Help Network Alarm Traps Pe LRD 4 Console XA public 3 Lab o K Frm220 Y FRM220 172 24 1 20 MM Racko W Local I Slot 1 FRM220 NMC I slot 2 FRM220 10 1 001 IW Slot 3 FRM220 10 1 001 ot 4 FRM220 10 1 001 ot 5 FRM220 10 1 001 ot 6 FRM220 10 1 001 lot 7 FRM220 1 0 1 001 Slot 8 FRM220 10 1 001 9 py Remote BY Slot 2 FMC 10 1001 BY Slot 3 FMC 10 1001 BY Slot 4 FMC 10 1001 IW Slot
128. returned results If you are not able to ping your target machine there is a high chance that either the network is broken or the target machine is not running It s possible the target machine is behind a firewall and the firewall blocks the packets sent by ping See Step 4 The correctness of DNS configuration on the network is vital to SQL connection if connecting by name Wrong DNS entry could cause of all sorts of connectivity issue later Step 3 No Default Instance or no Mixed Mode authentication during install SmartView EMS uses an ODBC connection to the default instance of SQL Server If during SQL Server installation all the default settings were used and the user just clicks Next repeatedly then EMS will NOT be able to connect to the database server During installation we must select the Default Instance option and for authentication Mixed Mode must be selected and the SA account password defined 127 Appendix F Troubleshooting Database Connection Issues The only way we have found to correct this mistake 1s to completely uninstall SQL from the machine reboot manually delete the installed folder edit the windows registry to remove the keys for MS SQL reboot again then do a fresh install following the procedure outlined in the appropriate Appendix Uninstall MS SQL Express Step 3 SQL Server configuration issue You need to make sure the target SQL Server is running and is listening on appropri
129. rval Second Tif u Second 1 Polling 1 1 Click Remove All button Poll All Figure 4 18 Remove All Polled Agents Note After adding or removing polling units the broker server will automatically restart 47 Chapter 4 Admin Console Operation 4 4 5 Manually Restarting Broker Server In the Server Console click the Stop button The server 1s stopped ene ee 2012 10 02 11 22 32 Start name service OK Initial Naming Context 190R 000000000000002b49444c3a6f6d672e6f726721436f734e616d696e672f4e616d696e67436f6e7465787 44573743a312e300000000000010000000000000092000102000000000d3139322e3136382e302e34390000038400000 045afabcb0000000020000f424000000001000000000000000200000008526f6f74504f41000000000d544e616d6553657 27669636500000000000000080000000100000001 1400000000000002000000010000002000000000000100010000000 2050100010001002000010109000000010001010000000026000000020002 TransientNameServer setting port for initial object references to 900 Ready 2012 10 02 11 22 33 Check on line EMS Server OK 2012 10 02 11 22 33 Start EMS server service Loading polling driver lt Polling 1 gt _ no agents Register name service OK 2012 10 02 11 22 34 Status service is up 2012 10 02 14 02 16 Add Agent lt ISP 1 192 168 0 88 FRM220 gt OK 2012 10 02 14 02 47 Remove Agent lt ISP 1 192 168 0 88 FRM220 gt OK 2012 10 02 14 02 51 Add Agent lt ISP 1 192 168 0 88 FRM220 gt OK 12012 1
130. s many Agent Drivers as there are SNMP Agents 2 5 2 Functions of Agent Group Driver These Group Drivers control the Agent Driver threads and also at predefined intervals initiate configuration collection from all of his SNMP Agents It is possible to have several Group Drivers Group Driver configuration are setup by the system Administrator and stored in the database Each GD has his own thread s 2 5 3 Functions of Database Driver The Database Driver performs interaction with the database server It has no active thread 2 5 4 Functions of CORBA servant Realize CORBA object to interact with clients SW Performs client registration message sending to clients and all SW calls from client SW There is only one active thread 2 5 5 Functions of Database Database itself as data schema and procedure interface 2 5 6 Functions of SNMP stack SNMP daemon starts in root OS entry point with priority 90 SNMP Architectures Network management system contains two primary elements a manager and an agent The Manager is the SNMP browser through which the network administrator performs network management functions The agent is the entity that interfaces to the actual device being managed All managed objects include device configuration all kinds of module parameters cross connect information and so on These are arranged in what is known as a virtual information database called a management information base or MIB SNMP allows managers and ag
131. scovery Py Broker Agent User UserLog ActionLog Messengers Event Storage Discovery Tab Search Range SNMP Setting IP From h92 168 01 To 192 168 0 254 Community String public Port 161 Timeout Secon Device Managed IP SysName SysLocation 3 Enter the SNMP R W community string 2 Enter the Search IP range Device Discovered IP SysName SysLocation SysDescr Type Manage 4 Click the Start Search button Start Search Stop Search Status Completed Figure 4 10 Discovery As agents are discovered during scanning they will be listed one by one under the Device Discovered table Any agents found that are already registered would display in the Device Managed table The agents SysName Location and SysDescr are all taken from the standard MIB 2 system parameters OID contents as Admin Console v2 42 User admin System Help Broker Agent Messengers User UserLog ActionLog Storage Discovery Search Range SNMP Setting IP From 192 168 0 1 To 192 168 0 254 Community String private Port 161 Timeout Second 1 Device Managed IP SysName SysLocation SysDescr Agents found Click the agent s from Discovery to be added to management Device Discovered IP SysName SysLocation SysDescr Type 172 24 1 1 AT 8524M CSD LAB Allied Telesyn Ethernet Switc Unknown 172 24 1 3 FRM301 Rennes Rennes France FRM301 SNMP Agent Versio
132. sole 36 Chapter 3 Installing SmartView EMS Shutdown Logout and close any Admin or Management consoles then as Server Console v2 54 Evaluation Version System Tool Help 2013 09 24 16 31 58 Start name service on host lt 192 168 0 49 gt OK Initial Naming Context IOR 000000000000002b49444c 3a6f6d6 7 2e6f7 26 72f436f734e6 1 6d696e6 7 2f4e6 16d696e67 436f6e7465787 44578743a312e300000000000010000000000000092000102000000000d3139322e3136382e302e343900000384000000 45afabcb00000000200001f424000000001000000000000000200000008526f6f74504f41000000000d544e616d655365727 6696365000000000000000800000001000000011400000000000002000000010000002000000000000100010000000205 0100010001002000010109000000010001010000000026000000020002 TransientNameServer setting port for initial object references to 900 Ready 2013 09 24 16 31 59 Check on line EMS Server OK 2013 09 24 16 32 00 Start EMS server service Loading polling driver lt Polling 1 gt no agents Register name service OK 2013 09 24 16 32 02 Status service is up Status service is up 1 From Server Console click the Stop as Server Console v2 54 Evaluation Version System Tool Help 2013 09 24 16 31 58 Start name service on host lt 192 168 0 49 gt OK Initial Naming Context IOR 000000000000002b49444c 3a6f6d6 7 2e6f7 26 7 2f436f734e6 1 6d696e6 7 2f4e6 16d696e67436f6e7465787 44578743a312e300000000000010000000000000092000102000
133. st language in Product Su B Videos r exe aller exe i pport pdf 2 Homegroup E Computer 2 Local Disk C a 17 11 items 4 Chapter 3 Installing SmartView EMS 3 3 3 Install Screen E CTC Union s SmartView EMS v2 54 a x CTC Union s SmartView EMS v2 54 Language a User Manual Product Support Uninstall EMS The installation is available in English or Chinese language via the Language pull down selector 3 3 4 Install Java Run Time Environment The EMS Broker and Client are written in JAVA programming language In order to run the EMS the server and client machines must have the JRE JAVA Runtime Environment installed for installing the JRE on Windows Our EMS CDROM contains the latest version of Java JRE which at the time of this writing is Version 6 Update 37 Click the Install JAVA Runtime Environment just once CTC Union s SmartView EMS v2 54 Vanguage Ee E LE ee ho Upgrade EMS User Manual Product Support Uninstall EMS 23 Chapter 3 Installing SmartView EMS 3 3 5 SQL Server Install a The EMS relies on Microsoft MS SQL database to store all information Starting with EMS version 2 34 unattended installation is now supported This means only one click is required to install any prerequisites install SQL server and have it configured ready for EMS Please refer to the detailed instructions in Appendix B C D or E for manual installatio
134. stallation Progress Setup Support Rules Feature Selection Installation Rules Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Creating servicing cache folder Complete The application has now been installed Click Close Your SQL Server 2008 R2 installation completed successfully Setup Support Rules Feature Selection Installation Rules Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Summary log file has been saved to the following location C Program Files Microsoft SOL Server 1001Setup Bootstrap Log 20120521 132454 Summary 9flabw7_ 20120521 132454 t Information about the Setup operation or possible next steps Y Your SQL Server 2008 R2 installation completed successfully Supplemental Information The following notes apply to this release of SQL Server only Microsoft Update For information about how to use Microsoft Update to identify updates for SQL Server 2008 R2 see the Microsoft Update Web site at http go microsoft com fwlink LinkId 108409 N 107 Appendix C Installing MS SQL 2008 R2 Express Close the Installation Center window IMPORTANT Don t forget your password for the sa
135. t SQL Server IMPORTANT Next select the Default instance and click Next fe Microsoft SQL Server 2005 Express Edition Setup Instance Name 53 You can install a default instance or you can specify a named i instance g i Provide a name for the instance For a default installation dick Default instance and dick Next To upgrade an existing default instance dick Default instance To upgrade an existing named instance select Named instance and specify the instance name S Next gt 88 Appendix B Installing MS SQL 2005 Express For the Service Account we will use the built in system account H Microsoft SOL Server 2005 Express Edition Setup Service Account Service accounts define which accounts to log in E Customize for each service account Service Use the builtin System account Network service 5 Use a domain user account Username Password Domain Start services at the end of setup F SOL Browser In this next window we set the Authentication Mode for the server IMPORTANT Select Mixed Mode then key in the password for sa twice and click Next Hint For setup we use a password of 0000 four zeros 38 Microsoft SQL Server 2005 Express Edition Setup Authentication Mode The authentication mode specifies the security used when connecting to SOL Server Select the authentication mode to use for this installation 5 Windows Auth
136. t references to 900 Ready 2012 08 09 13 47 35 Check on line EMS Server OK 2012 08 09 13 47 35 Start EMS server service Loading polling driver lt Polling 1 gt ho agents Register name service OK 2012 08 09 13 47 36 Status service is up O Status service is up Start Stop Clear Setting Click the Tools menu item of Server Console and select the Import License item 34 Chapter 3 Installing SmartView EMS Open Look in BE Desktop t epa Computer Ek Network A Libraries A fae J EMSv235_07_UpgradeTool EL EMS Client Sl EMS Server File name SN bd Files of type All Files 2 Server Console v2 35 System Tool Help 2012 08 09 13 47 34 Start name serice OK Initial Naming Context IOR 00000000000000 A E a a 44578743a312e30000000000001000000000000009a000102000000000d3139322e3136382e302e383400 j D45afabcb00000000200001424000000001000000000000000200000008526f6f74504141000000000d544 276696365000000000000000800000001000000011400000000000002000000010000002000000000000100010000000 2050100010001002000010109000000010001010000000026000000020002 TransientNameServer setting port for initial object references to 900 Ready 2012 08 09 13 47 35 Check on line EMS Server OK 2012 08 09 13 47 35 Stat EMS server service Loading polling driver lt Polling 1 gt no agents Register name service OK 2042 08 09 daras siaius service js Un 2012 08 09 13
137. t regional setting b On error batch abort y var value C A dedicated admin connection L 2 Li disable commands startup script enviroment variables land exit x disable variable substitution show syntax summary GIN 130 Appendix F Troubleshooting Database Connection Issues sqlcmd S lt your_target_machine gt ec SQLCMD 5 gt sqlemd 192 168 6 49 select serverproperty productversion gt y There will be allot of dashed output but the version will display 9 xx for 2005 10 xx for 2008 and 11 xx for 2012 Quit the command by entering exit cn SQLCMD rows affected gt 1 gt exit SQLCMD shipped with SQL Server 2005 amp 2008 uses SNAC OLEDB SQL Management Studio shipped with SQL Server 2005 amp 2008 uses SQLClient Step 6 Application issue If you succeed with steps 1 4 but still see failure in your application it s likely a configuration issue in your application Think about couple of possible issues here a Is your application running under the same account with the account you did tests in step 4 If not you might want to try testing in step 4 under that account or change to a workable service account for your application 1f possible Step 7 Authentication and logon issue This is probably the most difficult part for sql connectivity issues It s often related to the configuration on your network your OS and your SQL Server database There is
138. t the local PC Server Service Port This is the name service port The default is 900 and should not need to be entered or changed Username Users are created in the User Administrator of Admin Console The system default super user is admin Password A password is required for authentication The default user admin has a password of 0000 It can be changed and additional users created in the Admin Console See Chapter 4 55 Chapter 5 Using the Element Management Console 5 2 Setting Up a Remote Client 5 2 1 Introduction The normal licensed SmartView EMS supports 25 simultaneous client connections In the trial mode only one client is allowed to log into the server at one time This client could be run directly on the same hardware as the server or it could be run remotely This section explains how to setup a remote client 5 2 2 Check for Java JRE The client software is written in Java Therefore the remote client machine must also be running the JRE So first refer to the appendix on installing Java JRE and make sure the client machine has a valid JRE installation To check if the client machine has Java installed simply open a command window example Start gt Run gt key in cmd then Enter At the command prompt key in java version as shown in the example below EN Administrator Command Prompt Giner Microsoft Windows Version O 1 Cie java version java version 1 6 8_37 JavatIh gt SE Runtime Environm
139. t_machine gt lt TCP_Port gt You should be able to telnet to the SQL server TCP port if TCP is enabled Otherwise go back to check steps 1 3 Then use OSQL SQLCMD and SQL Management Studio to test sql connections If you don t have those tools please download SQL Express from Microsoft and you can get those tools for free Another way to quickly troubleshoot is by using CLI If you did a Telnet to your target s TCP port the command window will wait for commands sqlemd cx Command Prompt Cis gt esglemd Microsoft R SQL Server Command Line Tool Version 9 006 5006 66 NT INTEL 286 Copyright Cc Microsoft Corporation All rights reserved usage 5qlcmd U login id P password server H hostname E trusted connection d use database name 1 login timeout t query timeout h headers s colseparator w screen width Ta packetsize e echo input L I Enable Quoted Identifiers c cmdend L Lic list servers clean output ll q cmdline query 4 cmdline query and exit m errorlevel U severitylevel W remove trailing spaces u unicode output r10 11 msgs to stderr i inputfile o outputfile z new password f lt codepage gt 1 i lt codepage o lt codepage Z2 new password and exit k 1 2 removelreplace control characters y variable length type display width Y fixed length type display width plil print statistics colon format 1 L R use clien
140. tatic 192 168 0 49 Default Static 900 Server 256 MB Client 384 MB lt Back Upgrade Cancel Make sure the Database Server IP Database user and password and Database name are correct Make sure the Server IP address and port are correct Make sure the Corba name service port is correct Make sure any client on the local server 1s logged out and client has exited Logout and close Admin Console 1f 1t 1s running Stop and exit the EMS server Then click Upgrade Warning i Process the upgrade Notice Close all EMS applications before processing the upgrade Cancel 30 Chapter 3 Installing SmartView EMS EN C Windows system32 cmd exe Pe e FE hase gif to C Program Files EMS5 Topologysmaps base gif file size 1536 china jpg to G Program Files ENS Topology maps china jpg file size 203537 taivanl gif to D BPaononwsam Batons PMCs Tano lacs mane Aarand mat Eila rine DOE i f G Setup Tool v2 35 lo amp ee taiwane gif el taivan3 jpg Language English usal JPG to Upgrade py usalz JPG to Check File Checksun Update files OK EMS Installation Path C Program Files EMS Upgrade database Notice Please close all Message Create configuratior Create configuratior Create configuratior Create configuratior O Origin Verston v2 34_02 Create configuratior Parameter Setting Upgrade Version v2 35_07 Create conf igquratior Update tool
141. ted products matrix and their required versions It is very important that the products that will be managed by this version of EMS have the required prerequisite firmware versions or there could be errors managing those devices or inability to connect SNMP to them 2007 2013 CTC Union Technologies Co Ltd All Rights Reserved The contents of this document are subject to change without any prior notice Table of Contents Chapter b Mitr OMe ON A ita 9 LA Uso TMS Manta as 9 Le The Smart ve ENS SM A a 9 tS SNMP Management Systems and Network DEVICES cuina 10 ABI MENE Manase ES asa saat acutt 4a sia gelsdnnca ab tsa E na oe daneeweh JawiseM anaes 10 Chapter 2 Simart View EMS Functional SpeciiCalOns an taseaauadieieit a a ENA 13 a AA SCT OO sia eine A PE ew seine E A Messner E EE aaa 13 A AN A 13 E LS A en er Pe ane Te OE RP CR TN a et 13 2A IE Architecture OL EMS Sd Neuen aa 13 2A Vn Ba e AAC UTA A Nan 13 De IN RPP steadaneduades seas Ea 14 23 Functional DESCrpiuOn OLE MIS o Janie ends 15 Ze Ly Funcions OF Broker AA Sent DIIN ds 15 22572 UNC HONS OF ANC Cit OLOUN DUNE aaa a a a Miletan Meereiecedidetauaeies 15 Zoos PuncCuions OF Database Dry el asa dd ida 15 2524s PUNCHONS Ol CORDA SA o e dal nd ea ans 15 2 55 PUNCIIONS O DADIS it aa 15 ZO BURN CHON SOES NIP A Ea iS 15 202 FONC HONS OL COR BAN latin 17 DT ING BNW E A A EE aasusao ss 18 DT Nags PMO CUMS aid 18 USES ES PAs SEW A A ana x deseraiawad enue 19 Da De TONED SEL VEL dad
142. tforms Windows Linux Unix OSX 10S or Android by using a web browser Firefox 7 fe inventoryListByServer_20130925 172726 file G Program Files x86 EMS report inventoryListByServer inventoryListByServer_20130925 172726 htrr E Goog 1000eas x 192 168 0 251 Local 1000EASX 1 100 1 029 None ALE 887001 Citibank3 oad 17 00 47 Figure 7 4 Exported Inventory viewed in Firefox Text exports can be viewed in any text viewers 7 inventoryListByServer_20130925 172726 txt Notepad File Edit Format View Help No Device Address Location Type HW Version FW Version Serial Number 1000eas x 192 168 0 251 Local 1000EASX 1 100 1 029 None Figure 7 5 Exported Inventory viewed in Notepad 80 Chapter 7 Using the Inventory Feature CVS stands for comma separated values This type of format can be used directly by MS Excel and could also be used to create a table in MS Word CVS format can also be used as a conversion format between different database platforms This means it is possible to export the inventory from EMS and use this data to import into Oracle MySQL or other database platforms E m a y inventoryListByServer_20130925 180332 csv Microsoft Excel Page Layout Formulas Data Review Wrap Text General 30 A m ER ri 5 eee Y AT Bw E E 25 fad Merge amp Center 9 48 398 Conditional Format Cell Insert Delete Format Sort amp Find
143. th Permission Re Success Intemet Explorer Requirement Success COM Plus Catalog Requirement Success ASP Net Version Registration Require Success Minimum MDAC Version Requirement Success Edition Change Check Success Se e 0 0 0 eg Filter Help In the Registration Information window type in your name and company name IMPORTANT uncheck the Hide advanced configuration options check box then click Next 8 Microsoft SQL Server 2005 Express Edition Setup Registration Information The following information will personalize your installation The Name field must be filled in prior to proceeding The Company field is optional Company Pe Cancel 87 Appendix B Installing MS SQL 2005 Express The below example is the default feature selection The Database Services is enough so click Next fg Microsoft SQL Server 2005 Express Edition Setup Feature Selection Select the program features you want installed Click an icon in the following list to change how a feature is installed sss Feature description H eE lo Installs the SOL Server Database El Client Components Engine tools for managing relational y j Connectivity Components and XML data and replication X Software Development Kit This feature requires 117 MB on your hard drive It has 2 of 3 subfeatures selected The subfeatures require 99 MB on your hard drive Installation path c Program Files Microsof
144. tion existing installation Maintenance Launch a wizard to install SQL Server 2012 in a non clustered Tools environment orto add features to an existing SQL Server 2012 Resources TIPA Pee Upgrade from SQL Server 2005 SOL Server 2008 or SQL Server 2008 R2 Launch a wizard to upgrade SQL Server 2005 SQL Server 2008 or SOL Server 2008 R2 to SOL Server 2012 do SOL Server 2012 Double click the New SQL Server to launch the installation wizard License Terms To install SQL Server 2012 you must accept the Microsoft Software License Terms License Terms PROFITS SPECIAL INDIRECT OR INCIDENTAL DAMAGES Product Updates This limitation applies to Install Setup Files e anything related to the software services content including code on third party Internet sites or third party programs and e claims for breach of contract breach of warranty guarantee or condition strict liability negligence or other tort to the extent permitted by applicable law It also applies even if Microsoft knew or should have known about the possibility of the damages The above limitation or exclusion may not apply to you because your country may not allow the exclusion or limitation of incidental consequential or other damages l accept the license terms Send feature usage data to Microsoft Feature usage data includes information about your hardware configuration and how you use SQL Server and ts components A Check the I
145. tional vendor s NMS cannot support huge networks nor can they capture and store the devices data for later analysis To meet this element management challenge we developed our own EMS 9 Chapter 1 Introduction Design considerations for modern management systems In combining our vendor specific management features with those of large network management we can summarize the major requirements for a management system It must be Distributed Database driven Platform independent Vendor optimized Secured User friendly Open Other vendors planning for or already deploying new generation of management systems CISCO Alcatel Lucent RAD Huawei 1 3 SNMP Management Systems and Network Devices SNMP agent for Network Device MIB structure Basic functions Vendor specific features SNMP based management systems integration SNMP agent with HP OpenView SNMP agent with CA Unicenter SNMP agent with SNMPc SNMP agent with IP Switch What s Up or Orion Limitations Universal management systems cannot fully present vendor specific features of Network Devices One of EMS s benefits is that the system can run transparently next to any SNMP based management system and both types of systems can complement one another 1 4 Element Management System Overview The objective of an Element Management System is to provide five major functions FCAPS for telecommunication operators Fault M
146. tton Poll All Remove All Figure 4 16 Enable agent polling 46 Chapter 4 Admin Console Operation The following procedure will add all agents to the polling list as Admin Console v2 42 User admin ol E x System Help Broker Agent Messengers User UserLog ActionLog Storage Discovery Broker Polling Agent IP Address Enable No IP Address Polling Name 192 168 0 49 1 ISP 1 192 168 0 88 192 168 0 48 2 Key in the Poll driver name Agent Name All unpolled agents O Server is on line Add Polling Name Polling 1 Polling No Name Interval Second Polling 1 1 Click the Poll All button Figure 4 17 Add All Agents for Polling Note After adding or removing polling units the broker server will automatically be restarted 4 4 4 Removing Agents from Polling To remove individual agents from polling simply un check the Poll check box To remove all agents from polling click the Remove All button as Admin Console v2 42 User admin E E 2 System Help Broker agent Messengers user UserLog ActionLog Storage Discovery Broker Polling Agent No IP Address Enable No IP Address Polling Name 1 Broker 1 192 168 0 49 1 ISP 1 192 168 0 88 Polling 1 2 Broker 2 192 168 0 48 F Server is on line Polling No Name Inte
147. ult users on Microsoft Windows Vista operating system are not members of the SOL Server System Administrator role Appendix B Installing MS SQL 2005 Express Do not check anything here Just click Next Y Microsoft SQL Server 2005 Express Edition Setup Error and Usage Report Settings Help Microsoft improve some of the SQL Server 2005 components and services Automatically send Error reports for SOL Server 2005 to Microsoft or your corporate error as vx server Error reports include information regarding the condition of SQL Server 2005 when an error occurred your hardware E and other data Error oe Automatically send Feature Usage data for SOL Server 2005 to Microsoft Usage data Pl includes anonymous information about your hardware configuration and how you use our software and services By installing Microsoft SOL Server 2005 SOL Server and its components will be configured to automatically send fatal service error reports to Microsoft or a Corporate Error Reporting Server Microsoft uses error reports to improve SOL Server functionality and treats all information as confidential The install program is now ready to install the Database Service Click Install Y Microsoft SQL Server 2005 Express Edition Setup Ready to Install Setup is ready to begin installation Setup has enough information to start copying the program files To proceed click Install To change any of your installation settings click Back
148. un the upgrade bat file QU de t EMs5vw _ UpgradeTool Organize Include in library Share with New folder Name Date modified FS r Favorites El Recent Places Je EMS 4 25 2013 10 58 AM File folder 4 Dropbox pr EMS upgrade_procedure pdf 2 9 2010 5 48 PM PDF Document Downloads 4 product support pdf 4 19 2013 5 07 PM PDF Document aretes 111 20126 42 PM TXT File Libraries 5 upgrade 10 23 2012 10 26 Windows Batch File Documents al Music E Pictures E Videos 2 Homegroup Comnuter 5 items 4 The Setup Tool for Upgrade will start cs Upgrade Tool o ate Language English vy Upgrade Path EMS Installation Path C Program Files x86 EMS Notice Close all EMS applications before processing the upgrade Backup the existing EMS system just in case the upgrade failed First browse to and find the installation folder for EMS then click Next Hint it should be either C Program Files EMS or on 64 bit OS C Program Files x86 EMS 29 Chapter 3 Installing SmartView EMS Upgrade Tool Upgrade Option Upgrade Server Management Tools Upgrade Client Management Tools Parameter Setting Java JRE Path Database Server IP Database User Database Name Server IP Address Server Service Port Name Service Port Memory Usage baja C Program Files x86 Wava jre7 m Local Remote Username sa Password 0000 ems Default S
149. ures Feature description Prerequisites for selected features Already installed Windows PowerShell 2 0 Microsoft NET Framework 3 5 To be installed from media _ Microsoft Visual Studio 2010 Shell To be installed from internet Microsoft NET Framework 4 0 Shared feature directory SQL Server 2012 requires MS Visual Studio 2010 Shell and if not on your system it will be installed from the installation files SQL Server also requires NET Framework 4 0 Make sure you have Internet access and this will also be installed automatically 113 Appendix D Installing MS SQL 2012 Express This screen shows the Instance Configuration IMPORTANT Change the selection to Default instance then click Next Setup Support Rules 9 Default instance Named instance MSSQLSERVER Installation Rules Instance Configuration Disk Space Requirements Geter ee MSSQLSERVER Server Configuration Instance root directory C Program Files Microsoft SQL Server Database Engine Configuration Error Reporting Installation Configuration Rules SOL Server directory CAProgram Files Microsoft SQL Server MSSQL11 MSSQLSERVER Installation Progress Complete Installed instances Instance Name Instance ID Features Edition Version Here is the Server Configuration page Check the Collation tab and use the default automatically found for you OS language Server Configuration Specify th
150. y Inside this folder is another named maps Place the map images you will use JPG PNG or GIF into the maps folder From the New Topology popup window click the folder icon for the Root Group Map The following Open dialogue box will appear Select the required map image ook ala alme 5 area_hualien jpg K area_kaohusiung pg 3 freeway jpg area_taichung jpg guang jpa B area_tainan jpg a JingGuang_railway jpg B area_taipei jpg 3 taiwan1 cif B base gif 3 talwan2 glf B china jpg i Thumbs db File Name france_map jpq Figure 6 4 Map image Open dialogue box 12 Chapter 6 Using the Topology Feature 6 2 2 Save Configuration file Next in the New Topology dialogue box click the folder icon for New Config To A Save dialogue box will appear Set a name for the configuration and click Save Finally close the New Topology dialogue box smon aaae gt default conf B system ini File Name france conf Files of Type All Files 7 Figure 6 5 Configuration Save dialogue box A Topology Management v1 01 france conf Files Edit Select Link Tools Get Ada Edit Delete Fina Select Unselect Enter Group Exit Group Topology Group Summary Node Summary BELGIUM Lille Nord Pas De Caigis Amiens LUXEMBOURG oo Rouen Picardy o Pat z Upper Caen ey an Normandy R Strasbourg Brittany DS De Western AR Loire me TE e i La Nantes a one IN Besancon
151. y Fea india id 71 o A NN 71 Out Starting Topoloa MaE e T 71 6 1 2 Topolosy Manager Deal ES E AN 71 OZ Adda NeW FOOGT yonin a A E O 12 A porna AAA a a net due atuan Ota ue Te idiataaathud inner enemies 12 62 2 Save COMS a ONE l O radiales 73 CRAE Gira argc Sere E cael dass teem et steel a sa tic E E ATEO OEE E Je gute Nac E EE EE 74 6 24 Diag and Drop Aci dto 74 023 COMES A OCHS VENK csi aetna Sate eaten e LoS 75 0 20 TroubleshOoung AS dao diia 76 021 COMES o antl auiee onan 76 6 2 8 Group S UN AA A O doo ias TF A ana a a a ace a a ava Te tdaases had need eneaes 11 Chapter 7 UWsime the Inventory Beat craen a a E E coll 79 Ter odU A A A A E tee Mae caie 79 IN o O A A a 80 11 Table of Contents Appendix A Installing JAVA Runtime Environment ococccnnnnnnnnnnononnninonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnss 83 AAA UCI A A si 83 AZ AQUINO AVAL TRES OLAS A taalhte sweat eemedagaomeaeele 83 A stan TRE dolio oidos 83 Appendix B Im aline MSSS OL LZUUEES od oe 85 BL IRtodUICIOA a A A A eee Mentor es 85 Be SOLZExpiess SOL MALO Tas dae dnd 85 Appendix C InstallinieVMiS SOL 2008 RZ iE Xpress atado dead 101 TIO ULC TNO ees set ect cor A A denen oniwatnet leo cael Lisa A 101 C250 Express Sorw are ASA o eo 101 Appendix D Mnstalling MS2SOL 2012 EXPESSS Ad 111 DETOJ CUI ON sies T E T 111 D2 SOL Express Soi ae msta a ON ll 111 Appendix E Vistazand Windows 7 Permission ii 121 Es Lake Ownership Ol
152. y which it can be uniquely identified That name is the object identifier It is written as a sequence of integers separated by periods For example the sequence 1 3 6 1 4 1 4756 specifies the private OID root of CTC Union The sequence 1 3 6 1 4 1 4756 xx represents the managed OID of some SNMP Agent 15 Chapter 2 SmartView EMS Functional Specifications SNMP operation model SNMP is based on a master slave model SNMP includes a limited set of management commands and responses The management system issues Get GetNext and Set messages to retrieve single or multiple object variables or to assign the value of a specified variable The managed agent sends a Response message to complete the Get GetNext or Set command The managed agent sends an event notification called a trap to the management system to notify the occurrence of conditions such as major minor alarm occurs In short there are only five primitive operations Get retrieve operation Get Next traversal operation Get Response indicative operation Set alter operation Trap asynchronous trap operation SNMP Message structure Each SNMP message has the format shown below For details please refer to class SnmpMessage Version Number Community Name SNMP PDU Each SNMP PDU realized by class SnmpPDU has the following format request id request sequence number error status zero if no error otherwise one of a small set error index if no

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