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1. 8 Dateandtime 8 RINGET 2 2 e e wee eo A ee le A 9 Ringer volume handset 9 DialiMOd s iai 23028 toe See A eR ae a A 10 Home areacode 10 Language ooo 11 Telephone operation 12 Make calls savas cae be ns a a iR 12 Answer CallS o 12 End calls a 44 sia ic o A 12 VOIUME 2 2 a x See a4 ba ace Go ee tows 12 Channel ou eRe ge ee Sk Sy H 12 Call waiting o o a i 13 Temporary tone dialing 13 Redial ooo macs cc ra o A 14 Find handset lt s s s cs teares gor atou ee 14 Transfer an external call 15 Directory 2 ocio a ak E ae ee 16 Store adirectoryentry 16 Character Chart o o 17 Review the directory 17 Edita directory entry 18 Delete a directory entry 19 Copy a directory entry into speed dial 20 Dial a number from the directory 20 Speed dial o 21 Store a speed dial entry 21 Editaspeeddialentry 22 Delete aspeeddialentry 23 Dialaspeeddialnumber 23 Reassign speed diallocations 24 About caller ID 25 Gallgan arar e g er ee E ee a ni 26 Review the call log 27 Make call log entries ready todial 27 Dialacalllognumber 28 Save a call log entry to the directory 29
2. Index A About cordless telephones 59 Activate the answering system 33 Answer calls 12 Answering system 32 Answering system setup 34 B Base volume 35 Battery 3 46 Cc Callintercept 41 Calllog 26 Call log display screen messages 31 Callscreening 41 Call waiting 13 CallerID 25 Channel 12 Charger installation 2 Charging 3 Character chart 17 Copy a directory entry into speed dial 20 D Date andtime 8 Delete a directory entry 19 64 Delete messages from answering system 40 Delete a speed dial entry 23 Delete from the call log 30 Delete your announcement 38 Desk table bracket installation 5 Dial a call log number 28 Dial a number from the directory 20 Dial a speed dial number 23 Dial mode 10 Directory 16 DSL filter 2 E Edit a directory entry 18 Edit a speed dial entry 22 End calls 12 F FCC ACTA and IC regulations 61 Find handset 14 H Handset display screen messages 44 Handset layout 6 Handset volume 9 Home area code 10 www vtechphones com l Important safety instructions 47 Index 64 L Language 11 M Maintenance 58 Make call log entries ready to dial 27 Make calls 12 Memo playback 40 Message capacity 32 Message playback 39 Message window displays 42 N New message indication 39 O Operating range 58 Options during playback 39 Outgoing announcement 37 P Parts checklist 1 Pause 14 Play your announcement 37 R RBRC seal 62 Reassign speed dial locat
3. cannot dial out 52 Suggestion First try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone Wait an extra second before dialing Make sure the telephone is set to the correct dial type pulse dial or tone dial for the service in your area See Dial mode on page 10 to set the dial type If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial out properly If you cannot eliminate the background noise first try muting the handset before dialing or dialing from another room in your home with less background noise www vtechphones com Troubleshooting Problem Suggestion There is noise The handset may be out of range Move it closer to the telephone base or interference Appliances or other cordless telephones plugged into the same circuit as the telephone base during a telephone can cause interference Try moving the appliance or telephone base to another outlet conversation Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers
4. The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or www vtechphones com 59 gt 3 O 5 x Warranty Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or Product to the extent that the problem is caused by use with non VTech accessories or Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or
5. Delete from the call log 30 Call log display screen messages 31 Answering system 32 Message capacity 32 Activate the answering system 33 Set the clock Answering system setup www vtechphones com Table of contents Set number of rings 34 Set telephone base ringer 35 Set remote access code 35 Set message alerttone 36 Outgoing announcement 37 Play your announcement 37 Record your own announcement 38 Delete yourannouncement 38 New message indication 39 Message playback 39 Options during playback 39 Delete all messages 40 Record andplaymemos 40 Record a memo o 40 Memo playback 40 Call screening 0 o 41 Callintercept 41 Message window displays 42 Remote access o o 43 Appendix 00050 300000 a a a aa 44 Handset display screen messages 44 Battery an 0 bea ee ee ee eee 46 Important safety instructions 47 Troubleshooting 48 Operating range 58 Maintenance aoaaa a 58 About cordless telephones 59 Warranty ei ra ca a eS A 59 FCC ACTA and IC regulations 61 The RBRC seal 62 Technical speci
6. next setting or press PLAY STOP to save and return to the idle mode Set remote access code A two digit security code is required to access the answering system from any touch tone telephone The preset code is 19 You can set the remote access code from 10 to 99 To set the remote access code 1 Press SET UP when in idle mode until the system announces the remote access code setting 2 Press SKIP or REPEAT to change the remote access code by one or press and hold SKIP or REPEAT to change it by increments of ten Press SET UP to save the setting and go to the next setting or press gt PLAY STOP to save and return to the idle mode www vtechphones com e The handset ringer volume is set separately See page 9 for details 35 gt gt Y 1 gt fo 0 lt 0 1 3 e The answering system must be turned on for the message alert tone to function 36 Answering system Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new messages when the telephone is not in use The tone will stop when all new messages have been reviewed To set the message alert tone 1 Press SET UP when in idle mode until the system announces the message alert tone setting 2 Press SKIP or REPEAT to select on or off then press SET UP to save and go to the next setting or press wPLAY STOP to save and return to the idle mode w
7. or choose N no for a normal ringer If you choose Y a W will be displayed with the entry Press SELECT or PROG to confirm You will hear a confirmation tone Edit a speed dial entry 1 2 3 al Press and hold the speed dial location key 1 9 of the desired entry when the handset is not in use When the screen displays the entry you want to edit press SELECT Then press w or A until EDIT flashes EOI Press SELECT The screen displays the name and number The cursor appears at the beginning of the name Use the dial pad keys to edit the name e Press w to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a character Press SELECT to move on to the phone number Use the dial pad keys to edit the number e Press w to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a digit e Press REDIAL PAUSE to insert a dialing pause P will be displayed Press SELECT The screen displays DISTINCT RING and the current setting Press y or A to choose Y yes if you wish to customize this entry or choose N no for a normal ringer If you choose Y a W will be displayed with the directory entry Press SELECT to confirm You will hear a confirmation tone www vtechphones com Telephone operation Delete a speed dial entry 1 Press and hold the speed dial location key 1 9 of the desired entry when the handset is not in use 2 When the screen displ
8. com o D me gt e gt D e Lo D o e gt 20 Telephone operation Copy a directory entry into speed dial de 2 When the screen displays the desired entry press Press SELECT The screen displays ENTER 1 9 Press a key 1 9 to copy this entry from the directory to the speed dial memory Press A VOL 1 when the handset is not in use The screen displays DIRECTORY Press or A to scroll through the entries stored in the directory alphabetically OR Press the dial pad key for the first letter of the entry you want to copy If necessary scroll w or A to find the desired entry SP SELECT Then press or A until SPEED flashes and assign the memory location You ll hear a confirmation beep A memory location number 01 through 09 will be displayed with this entry Dial a number from the directory i 2 Press A VOL m when the handset is not in use The screen displays DIRECTORY Press w or A to scroll through the entries stored in the directory alphabetically OR Press the dial pad key for the first letter of the desired entry If necessary scroll v or A to find the desired entry 3 When the screen displays the desired entry press 4S FLASH www vtechphones com Telephone operation Speed dial Your telephone can store up to nine telephone numbers with names up to 14 characters and 24 digits in each location in the speed dial mem
9. e CID EMPTY will be displayed if there is no record in the call log not be available e Each handset has its own independent call log If you delete one or all call log for every incoming entries from one handset it will not affect the call log of other handset s call In addition the callers may intentionally block their names and or telephone numbers 26 www vtechphones com Telephone operation Review the call log 1 Press V VOL CID to view the call log when the handset is not in use 2 Press w or A to scroll through the entries There will be an error tone when you reach the end of the call log list and the screen will display END OF LIST Make call log entries ready to dial Although the call log entries received have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits or a 1 plus the seven digits or a 1 plus the area code plus the seven digits You can change the number of digits that you dial from or store in the call log While reviewing the call log press repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory See the example on the right You may also press 1 repeatedly to add or remove a 1 in front of the telephone number before dialing or saving it in the directory See the examples on the right When the number display
10. label If you are not sure of the type of power supply in your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled onto the product C If the product has been exposed to rain or water D Ifthe product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E If the
11. service e you have only caller ID service or only call waiting service or e you do not subscribe to any caller ID or call waiting services but wish to try these services You can use this telephone with regular caller ID service and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service There may be fees for these services and these services may not be available in all areas The caller ID features will work only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment www vtechphones com 25 o D me F fe 3 D fe Lo D o fe Telephone operation Call log e If you answer Caller s name a call before the information appears on the screen it will not be stored in the call log Time of call e The time on all handsets is automatically set i lt Caller s telephone number lt New call log indicator and location in the call log and updated with Date of call incoming caller ID information if you If you subscribe to caller ID service information about each caller will be displayed carr loans after the first or second ring e Due to regional e The call log can store up to 45 entries service e When the call log is full the earliest entry will be deleted to make room for new Aae incoming call information information may
12. service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental conseque
13. the beginning of the name e Use the dial pad keys to edit the name e Press w to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a character Press SELECT to move on to the phone number e Use the dial pad keys to edit the number e Press w to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a digit e Press REDIAL PAUSE to insert a dialing pause P will be displayed Press SELECT The screen displays DISTINCT RING and the current setting www vtechphones com Telephone operation 7 Press y or A to choose Y yes if you wish to customize this entry or choose N no for a normal ringer If you choose Y a W will be displayed with the directory entry 8 Press SELECT to confirm and you will hear a confirmation tone Delete a directory entry 1 Press A VOL m when the handset is not in use The screen displays DIRECTORY 2 Press w or A to scroll through the entries stored in the directory alphabetically OR Press the dial pad key for the first letter of the entry you want to delete If necessary scroll y or A to find the desired entry DEL 3 When the screen displays the desired entry press SELECT Then press w or A until DEL delete flashes 4 Press SELECT The screen displays ERASE NO YES and the number The current choice flashes 5 Press A until YES flashes 6 Press SELECT You will hear a confirmation beep www viechphones
14. the mounting bracket into the lower grooves in the telephone base then snap the upper portion tabs of the mounting bracket into place 2 Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and mounting bracket Slide the telephone base down on the mounting studs until it locks into place 3 To remove the bracket press both upper portion tabs firmly inward and pull the bracket downward until it releases from the grooves upper portion tabs Mounting bracket lower portion tabs lower groove Mounting bracket in wall mount orientation www vtechphones com Getting started Mounting bracket installation continued Desktop tabletop bracket installation Your phone comes ready for table or desktop use If you have repositioned the bracket for wall mounting and now want to return to desktop use follow these steps 1 Insert the lower portion tabs of the mounting bracket into the upper grooves of the telephone base 2 Snap the upper portion tabs of the bracket into place 3 To remove the bracket press both upper portion tabs firmly inward and pull the bracket upward until it is released from the grooves www viechphones com Q 1 le 2 o 1 o Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger VW VOL CID e When the telephone is not
15. to two when there are new messages waiting see page 34 If the memory is full or if the answering system is off the system will answer after ten rings In some cases the answering system will be affected by the ringing system used by the local telephone company which programmed it xipuaddy www viechphones com Troubleshooting Problem The answering system does not record messages The messages on the answering system are incomplete The messages on the system are very difficult to hear The answering system does not respond to remote commands 56 Suggestion e Make sure the answering system is on e Make sure the memory of the answering system is not full If a caller leaves a very long message part of it may be lost when the system disconnects the call after four minutes If the caller pauses for more than five consecutive seconds the system stops recording and disconnects the call If the memory on the system becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system may stop recording and disconnect the call Press VOL on the telephone base to increase the speaker volume Make sure your remote access code is correct page 43 Make sure you are calling from a touch tone telephone When dialing a number there should be tones If there are clicks then it is not a touch tone telephone and cannot activate the answe
16. Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions on page 47 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com a The ENERGY STAR program www energystar gov recognizes and encourages ad the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines Compatible with Mine Telephones identified with this logo have reduced noise and interference when SN used with most T coil equipped hearing aids and cochlear implants The TIA 1083 2 Compliant Logo is a trademark of the Telecommunications Industry Association P Used under license TIA 1083 Table of contents Getting started 1 Parts checklist 1 Telephone base and charger s installation 2 Battery installation and charging 3 Mounting bracket installation 4 Handsetlayout 6 Telephone base layout 7 Telephone settings
17. While the handset is ringing press to silence the ringer e Press and hold while the telephone is not in use to erase the MISSED CALLS display e During programming press to exit without making changes e Press repeatedly to display other dialing options when reviewing the call log page 27 REDIAL PAUSE e Press repeatedly to review the redial list e While dialing or entering numbers into the directory press to insert a dialing pause Getting started Telephone base layout X DELETE e Press to delete message currently playing page 39 e Press twice to delete all old messages when answering system is not in use page 40 REPEAT e Press to repeat a message or press twice to play back previous messages page 39 F GRAL IN USE light e Flashes when there is an incoming call e On steady while on a call FIND HANDSET ANSWER ING SYSTEM e Press to page all handsets page 14 RECORD e Press to record a memo page 40 or an announcement on the answering system page 38 CLOCK e Press to preview the date and time Press again to set the clock page 33 www vtechphones com Message window Shows the status and number of messages page 42 SKIP e Press to skip to the next message page 39 AVOL YVOL e Press to adjust the playback volume during playback page 39 gt a PLAY STOP e Press to play or stop mes
18. You will hear a confirmation tone www vtechphones com Telephone settings Language 1 Press PROG when the handset is not in use 2 Press w or A until LANGUAGE is displayed 3 Press SELECT The current setting flashes 4 Press v or A until the screen displays the desired language ENGLISH ESPANOL or FRANCAIS 5 Press SELECT to confirm your selection You will hear a confirmation tone ul 1 me gt fe y 2 iy ae fo 0 www viechphones com 11 The call timer will be activated during a call to show call duration The handset will beep if it is moved out of range while on a call Telephone operation Make calls e Press 2 FLASH and then use the dial pad keys to dial a number OR 1 Enter the phone number first You can press w to backspace and press CHAN REMOVE to erase digits 2 Press FLASH to dial Answer calls e Press any dial pad keys except v VOL CID a VOL m and OFF to answer an incoming call End calls e Press OFF or put the handset back to the telephone base or charger to end a Call Volume e Press W VOL CID or 4 VOL to adjust the listening volume during a conversation Channel e Press CHAN REMOVE to switch to a clearer channel while on a call www vtechphones com Telephone operation Call waiting If you subscribe to call waiting service and you are on a call when a new call comes in you will hear a beep The caller ID inform
19. adio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable batteries This product contains either Nickel cadmium or Nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel cadmium rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caus
20. adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disabl
21. ally try putting the handset in the telephone base or the electronic equipment charger s If it does not seem to respond try the following in the order listed Disconnect the power to the telephone base Disconnect the battery on the handset Wait a few minutes before connecting the power to the telephone base Re install the battery and place the handset into the telephone base or charger s Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place al A gt x Ss O x www vtechphones com Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset will display CONNECTING If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press PS FLASH Move closer to the TALK telephone base then press e FLASH to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the telephone base Maintenance Taking care of your telephone Your cordless telephone contains sophisti
22. andset is too far away from the telephone base There is an incoming call 44 www vtechphones com Handset display screen messages E The handset ringer is turned off The telephone base is searching for another available channel Another system handset is in use gt x O 5 x www vtechphones com Battery After the battery is fully charged for 16 hours you can expect the following performance Handset is off the telephone base but not in use The battery needs charging when e Anew battery is installed in the handset e The handset beeps e LOW BATTERY is displayed and the battery indicator on the handset screen is flashing CAUTION To reduce the risk of fire or injury to persons read and follow these instructions e Use only the battery ies provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 e Do not dispose of the battery ies in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings bracelets and keys The battery and or conductor may overheat and caus
23. ation will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company e Press JAK FLASH on the handset to put the current call on hold and answer the incoming call e Press 2X FLASH at anytime to alternate between calls Temporary tone dialing If you have pulse rotary service you can change from pulse to touch tone dialing during a call by pressing TONE This is useful if you need to send touch tone signals to access telephone banking or long distance services Once you have initiated your call by dialing the phone number in pulse rotary press TONE Now all subsequent key presses will be sent as touch tone signals After you hang up the phone will return to pulse rotary dialing for the next call www vtechphones com o D me gt e gt D e Lo D o e gt Telephone operation Redial e The telephone stores five most recently dialed telephone numbers on the redial list When the list is full the oldest entry is deleted to make room for the new entry Press REDIAL PAUSE then press v A or REDIAL PAUSE repeatedly to review the redial list Press CHAN REMOVE to delete the displayed number Press 2 FLASH then press REDIAL PAUSE to dial the last telephone number dialed OR Press REDIAL PAUSE then press vy A or REDIAL PAUSE repeatedly until the desired entry displays then press JAX FLASH to dial the number Find handset e Pre
24. ays the desired entry press SELECT Then press y or A until DEL delete flashes 3 Press SELECT The screen displays ERASE NO YES and the number The current choice flashes 4 Press amp until YES flashes 5 Press SELECT You will hear a confirmation beep JIT DEL Dial a speed dial number 1 Press and hold a speed dial location key 1 9 of the desired entry when the handset is not in use 2 Press JAX FLASH to dial the displayed number o D me gt e gt D e Lo D o e gt www vtechphones com 23 Telephone operation Reassign speed dial locations 1 Press and hold the speed dial location key 1 9 of the desired entry when the handset is not in use 2 When the screen displays the desired entry press SELECT Press y or A until SPEED flashes 3 Press SELECT The screen displays ENTER 1 9 4 Press a key 1 9 to reassign this entry into another memory location You will hear a confirmation beep SPEED 24 www vtechphones com Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call even when already on a call These features require services provided by your local telephone company Contact your telephone company if e you have both caller ID and call waiting but as separate services you may need combined
25. cated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water If the telephone base should fall into the water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then pull the unit out by the unplugged cords 58 www vtechphones com About cordless telephones e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by r
26. ceiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more If you choose to use a clipping device please make sure to only use the supplied VTech belt clip This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements
27. com 10 99 Current remote access code while setting 2 4 6 18 Current number of rings while setting 1 95 flashing Current message number during new message playback Answering system Remote access A two digit security code is required to access the system remotely from any touch tone telephone that does not share the same line with your answering system The factory preset code is 19 see page 35 to change it 1 Dial your telephone number from any touch tone telephone 2 When the system answers and announces the greeting enter the two digit security code If you have new messages the system will play them new messages first automatically 3 You may also enter one of the following remote commands commana Function To me next message ra payon OS CICTT 0 Tanti ansneing amen onaroh 4 Hang up or press 8 to end the call www vtechphones com e When the e f you pause more than four seconds after each remote command completed the system will announce the help menu options If no remote command is entered within 15 seconds the remote access call will be automatically disconnected answering system is turned off the telephone will answer after 10 rings and announce Please enter your remote access code gt gt 1 Co lt 0 1 3 43 Handset display screen messages There is no power connected to the telephone base or the h
28. e Options during playback on page 39 for other options www vtechphones com Answering system Call screening If the answering system is on you can listen at the telephone base to a caller leaving a message on the answering system If the base volume is set to 1 you will not hear your messages as callers leave them Call intercept When a caller is leaving a message on the answering system and you decide to answer the call press 2 FLASH www viechphones com 41 gt gt 0 1 gt Co 0 lt 0 1 3 42 Answering system Message window displays The message counter usually displays the total number of memos and incoming messages See the list below for explanations of other displays in this counter o Nomessages 1 95 Total number of old message s recorded 0 94 flashing Total number of new and old messages recorded The telephone base may have lost and regained power Time and day may need to be set 1 95 8 F alternating Memory is full with total number of messages recorded 1 99 counting Elapsed time while recording memo or announcement up to 90 seconds ing 99 flashing Recording time exceeds 99 seconds Current message number during old message playback Current volume level while adjusting System is answering a call or being set the time and date or being accessed remotely flashing System is being programmed or initialized www vtechphones
29. e alarm equipment consult your telephone company or a qualified installer www vtechphones com 61 gt 3 O 5 x FCC ACTA and IC regulations If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain
30. e base ringer is on page 35 not ring when there is Make sure the telephone line cord and power adapter are plugged in properly page 2 an incoming call The handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously Try unplugging some of them If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a working telephone at the telephone jack If another telephone has the same problem the problem is in the telephone jack Contact your local telephone company charges may apply The telephone line cord might be malfunctioning Try installing a new telephone line cord Remove and re insert the battery and place the handset in the telephone base Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place xipuaddy www viechphones com Troubleshooting Problem
31. e burns e Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE 46 www vtechphones com Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following DAPR 5 10 11 12 13 14 15 16 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bathtub kitchen sink or swimming pool Do not place this product on an unstable table shelf stand or other unstable surfaces Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking
32. echphones com al de gt x O 5 x Troubleshooting Problem hear other calls when using the telephone hear noise in the handset and none of the keys or buttons work My caller ID features are not working properly 54 Suggestion Disconnect the telephone base from the telephone jack Plug in a different telephone If there are still other calls the problem is probably in the wiring or local service Call your local telephone company Press CHAN REMOVE to switch to a clearer channel when on a call Make sure the telephone line cord is plugged in securely Remove and re insert the battery Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to high speed Internet service Digital Subscriber Line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter will prevent noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters www vtechphones com Troubleshooting Problem Suggestion The system does Make sure you subscribe to caller ID with call
33. ed is in the correct format for dialing press FLASH to call the number www vtechphones com e If you have programmed a home area code page 10 only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log Press repeatedly to display all possible dialing options 27 2 D me F fe D e Lo D o fe Telephone operation Dial a call log number 1 Press V VOL CID to enter the call log when the handset is not in use 2 Press w or A to select the desired entry then press FLASH OR 1 Press W VOL CID to enter the call log when the handset is not in use 2 Press w or A to select the desired entry 3 Press SELECT then DIAL flashes 4 Press FLASH or SELECT www vtechphones com Telephone operation Save a call log entry to the directory 1 Press W VOL CID to enter the call log when the handset is not in use 2 Press w or A to select the desired entry If you wish to change how the number is saved press repeatedly until the desired option displays See the Make call log entries ready to dial section on page 27 3 Press SELECT then press w or A until PROGRAM flashes 4 Press SELECT again 5 Enter or edit the name if necessary See the Character chart on page 17 e Press w to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a character Press SELECT to move on to t
34. er and record messages e If you have caller If the answering system is turned on the ANS ON OFF light will be on Press ID service the ANS ON OFF to turn the answering system off or on clock will be set automatically with Set the clock incoming calls x but you will need Before playing each message the answering system announces the day and to make sure the time of the message received Before using the answering system set the day year is correct time and year so that messages are dated correctly If the clock is not set before e Press and hold new messages are recorded the system will announce Time and day not set SKIP or before each message is played to remind you to set the clock ii 1 Press CLOCK The system announces the clock setting e g day time and Ss year then announces To set the clock press CLOCK year to advance 2 Press CLOCK The system announces the current day or decrease by 3 Press SKIP or REPEAT until the system announces the correct day then dd enn press CLOCK The system announces the current hour 4 Press SKIP or REPEAT until the system announces the correct hour then press CLOCK The system announces the current minute 5 Press SKIP or REPEAT until the system announces the correct minute then press CLOCK The system announces the current year 6 Press SKIP or REPEAT until the system announces the correct year then press CLOCK The system announce
35. fications 63 Md a o o a Mn ee a ae 64 www viechphones com Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original To purchase packaging in case your telephone needs warranty service replacement N 5 batteries or power adapter s visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 3 Telephone base with 4 Telephone base 267 7377 Q 1 gt Q 0 pS o y jos Quick start guide 1 Quick start guide L D mounting bracket power adapter 2 Handsets 2 for CS5121 2 i 3 for CS5121 3 CS5122 3 4 for CS5121 4 vtech 28 Y gt INM 5 Chargers 8 Batteries 1 for CS5121 2 7 Battery compartment 2 for CS5121 2 2 for CS5121 3 CS5122 3 eee 5 3 for CS5121 3 CS5122 3 3 for CS5121 4 on be 4 for CS5121 4 6 Charger adapters 3 for CS5121 3 CS5122 3 i 1 for CS5121 2 4 for CS5121 4 gt 2 for CS5121 3 CS5122 3 es 3 for CS5121 4 ici 9 Telephone line cord 10 User s manual www viechphones com 1 e Use only the power adapter s supplied with this product To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 The power adapters are intended to be correctly
36. haracters e When you reach An error tone will sound if you try to enter more than 14 characters Each press the end of the list of a particular key causes the characters to be displayed in the following order A Repo be shown on the screen and there will be an error tone e f you press a dial pad key for alphabetical search while in the directory and there are no entries starting with the letters of that key NO DATA will be displayed on the screen o D me F fe gt D fe Lo D o fe Review the directory 1 Press amp VOL when the handset is not in use The screen displays DIRECTORY 2 Press V or A to scroll through the entries stored in the directory alphabetically OR Press the dial pad key for the first letter of the name you want to search If necessary scroll w or A to find the desired entry www vtechphones com 17 Telephone operation Edit a directory entry 1 2 When the screen displays the desired entry press Press SELECT The screen displays the name and Press A VOL 41 when the handset is not in use The screen displays DIRECTORY Press or A to scroll through the entries stored in the directory alphabetically OR Press the dial pad key for the first letter of the entry you want to edit If necessary scroll y or A to find the desired entry EDIT SELECT Then press w or A until EDIT flashes number The cursor appears at
37. he phone number 6 Edit the number if necessary e Press to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a digit e Press REDIAL PAUSE to insert a dialing pause P will be displayed Press SELECT to continue 7 Press w or A to choose Y yes if you wish to customize this entry or choose N no for a normal ringer If you choose Y a W will be displayed with the directory entry 8 Press SELECT to confirm You will hear a confirmation tone o D me F fe 3 D fe Lo D o fe www vtechphones com 29 Telephone operation Delete from the call log Delete an entry 1 Press W VOL CID to enter the call log 2 Press w or A to select the entry to be deleted 3 Press CHAN REMOVE You will hear a confirmation beep Delete all entries 1 Press and hold CHAN REMOVE when the telephone is not in use The screen displays ERASE ALL N Y The current choice flashes 2 Press A until Y yes flashes 3 Press SELECT You will hear a confirmation beep www vtechphones com Telephone operation Call log display screen messages Displays The caller is blocking the name information The caller is blocking the telephone number information The caller is blocking the name and number information This caller s name is unavailable This caller s number is unavailable No call information is available about this caller ww
38. in use press to review the call log e Press and hold while the phone is not in use to adjust ringer volume e During a call press to decrease the listening volume A double beep will sound at the lowest setting e Press to scroll down while in programming mode rage reviewing the redial list e FLASH e Press to make or answer a call e During a call press to receive an incoming call when you receive a call waiting alert e Press to switch to tone dialing temporarily when using the pulse service page 13 CHAN REMOVE e Switch to a clearer channel while on a call e Press and hold to delete all records in the call log when the phone is not in use e When reviewing the call log or redial list press to delete the desired record PROG e Press to enter programming mode while the telephone is not in use 6 www vtechphones com A VOL 41 e Press to display the directory when the telephone is not in use e Press and hold adjust the ringer volume when the telephone is not in use e During a call press to increase the listening volume A double beep will sound when the highest setting is reached e Press to scroll up while in programming mode or reviewing the redial list SELECT X FER e Press to store a programming option or a directory entry e During a call press to transfer a call to another handset OFF e During a call press to hang up e
39. institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America please call 1 800 595 9511 In Canada please call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty
40. ions 24 Record a memo 40 Record your own announcement 38 Redial 14 Remote access 43 Review the directory 17 Review the call log 27 Ringer 9 Ringer volume 9 S Save a call log entry to the directory 29 Set message alert tone 36 Set number of rings 34 Set remote access code 35 Set telephone base ringer 35 Set the clock 33 Speed dial 21 Store a directory entry 16 Store a speed dial entry 21 T Technical specifications 63 Telephone base installation 2 Telephone base layout 7 Telephone settings 8 Temporary tone dialing 13 Transfer an external call 15 Troubleshooting 48 V Volume 9 12 35 Ww Wall mounting bracket installation Warranty 59 www vtechphones com 4 gt 3 O 5 x VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Technologies Canada Ltd Richmond B C Copyright 2008 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 002141 010 100 vtec Innovation Beyond Technology vtech User s manual www vtechphones com Innovation Beyond Technology Models CS 5121 2 CS5121 3 CS5122 3 CS5121 4
41. l retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni Cd battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 62 www vtechphones com Technical specifications Frequency control Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesizer Handset 5857 20 5865 90 MHz Telephone base 912 75 917 10MHz 30 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 7 32in X 2 01in X 1 57in 186 0mm X 51 0mm X 40 0mm Telephone base 5 95in X 5 34in X 3 70in 151 1mm X 135 6mm X 94 0mm Charger 3 19in X 3 62in X 1 97in 81 0mm X 92 0mm X 50 0mm Handset 5 140z 145 6g including battery Telephone base 9 170z 260g Charger 2 370z 67 29 Handset 3 6V 400mAh Ni Cd battery Telephone base 7 5V AC 350mA Charger 7 5V AC 150mA Handset directory 20 memory locations including 9 speed dial entries up to 24 digits and 14 characters Handset call log 45 memory locations up to 11 digits and 15 characters www vtechphones com gt x a O 5 x
42. nes com 9 If in the future your phone service provider requires you to dial the area code when making a local call or you want to cancel the home area code you have already programmed reprogram your home area code to 000 Press CHAN REMOVE when in the home area code menu to delete the stored home area code ___ will be displayed Telephone settings Dial mode If you have touch tone service the telephone is ready for use as soon as the battery is charged lf you have pulse rotary service you will need to change the dial mode 1 Press PROG when the handset is not in use 2 Press v or A until the screen displays DIAL MODE and the current setting 3 Press SELECT The current setting flashes 4 Press w or A to select TONE or PULSE 5 Press SELECT to confirm your selection You will hear a confirmation tone Home area code Ifyou dial your local calls using only seven digits area code not required you can program your home area code following the steps below By programming your home area code when you receive a call within your local area the telephone number will automatically be stored without the area code in the call log 1 Press PROG when the handset is not in use 2 Press w or A until the screen displays HOME AREA CODE 3 Press SELECT The stored area code is displayed with the first digit flashing 4 Use the dial key pad to enter the desired home area code 5 Press SELECT to confirm
43. nt and there will be a confirmation tone Press PLAY STOP to stop the playback at anytime 6 You can record your announcement again by following the steps above Delete your announcement 1 Press ANNC while in idle mode and the system will announce Announcement Press PLAY or press RECORD 2 Press X DELETE and the system will announce Announcement deleted www vtechphones com Answering system New message indication The message display counter will flash when there are new answering system messages If the new message alert tone is turned on the telephone base will beep every ten seconds when there are unreviewed messages Message playback 1 Press PLAY STOP to listen to messages 2 Press PLAY STOP again to stop playback If you have new messages waiting you will hear only new messages oldest first If there are no new messages the system will play back all messages oldest first When playback begins the total number of messages is announced followed by the day and time of the first message to be played Options during playback e Press AVOL VOL to adjust the speaker volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message currently playing Press IREPEAT twice to listen to the previous message e Press X DELETE to delete the current message The system will advance to the next message www viechphones com If the system has less than five mi
44. ntial or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase DAPR Pp 60 www vtechphones com FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and re
45. nutes of recording time left the remaining time will be announced If F is flashing in the message window the memory is full You will have to delete some messages before new ones can be recorded Only old messages can be deleted Messages can only be deleted after they are played 39 gt Y 1 gt fo 0 lt 0 1 3 Memos shorter than one second will not be recorded Memory is full will be announced if you press RECORD when the memory is full Each memo can be up to four minutes in length 40 Answering system Delete all messages Press X DELETE when the system is not in use The system will announce To delete all old messages press DELETE again Press X DELETE again All previously heard messages will be erased The system will announce All old messages deleted Record and play memos Memos are your own recorded messages used as reminders for yourself or other household members using the same answering system They are saved played back and deleted the same way as the answering system messages Record a memo 1 Press RECORD when in idle mode The system announces Record after the tone Press STOP when you are done 2 After the tone speak towards the microphone at the bottom front of the telephone base from about nine inches away 3 Press wPLAY STOP when finished recording Memo playback Press PLAY STOP when in idle mode Se
46. or six days of standby time 1 Insert the plug of the battery as indicated Make sure it is plugged securely and matches the color coded label inside the battery compartment 2 Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment 3 Align the battery compartment cover flat against the battery compartment then slide it upwards until it clicks into place 4 Charge the handset by placing it in the telephone base or charger The handset charge light will be on when charging www vtechphones com If the handset will not be used for a long period of time remove the battery to prevent possible leakage To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Q 1 gt Q 0 pa o y jos Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed ready for desktop use You may also mount your telephone onto a standard telephone wall plate Wall mounting bracket installation To prepare the telephone base for wall mounting you will need to remove the bracket if it is currently attached for desktop use Press on the tabs located on the legs of the bracket to loosen then lift the bracket up and away from the telephone base 1 First insert the lower portion tabs of
47. oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet Getting started Telephone base and charger s installation Install the telephone base and charger s as shown below Make sure that the electrical outlet is not controlled by a wall switch If you subscribe to high speed Internet service Digital Subscriber Line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter will prevent noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Telephone base Telephone power adapter wall jack Electrical outlet a T DSL filter not mended a y o sd required if you have DSL high speed Internet service wa Telephone line cord Charger i E IN DAI oO A ie wns TI d b Telephone base www vtechphones com Getting started Battery installation and charging Install the battery as shown below The battery may have enough charge for short calls For best performance charge the battery for at least 16 hours before use When the battery power is low LOW BATTERY will be displayed and f will flash on the handset screen When fully charged the handset battery provides approximately five hours of talk time
48. ory locations you assign in each handset Store a speed dial entry iF 2 3 Press PROG when the handset is not in use and then press y or A until the screen displays SPEED DIAL Press SELECT The screen displays ENTER 1 9 Press a key 1 through 9 to assign the speed dial location where this number will be stored The screen displays ENTER NAME Use the dial pad keys to enter the name see the Character chart on page 17 and then press SELECT or PROG e Press Y to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a character The screen displays ENTER NUMBER Use the dial pad keys to enter the telephone number and then press SELECT or PROG e Press w to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a digit e Press REDIAL PAUSE to insert a dialing pause P will be displayed The screen displays DISTINCT RING and the current setting www vtechphones com e The entries stored in the speed dial memory will be numbered 01 through 09 and share the memory in the directory Press OFF at any time to exit the Speed dial menu If the location is not empty the new entry will replace the old entry and the old entry will be moved toa directory locatio n 21 o D me F fe gt D fe Lo D o fe 22 Telephone operation 8 9 Press wor A to choose Y yes if you wish to customize this entry
49. product has been dropped and the telephone base and or handset has been damaged F If the product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Only put the handset of your telephone next to your ear when it is in normal talk mode The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet SAVE THESE INSTRUCTIONS www vtechphones com gt 3 o O 5 x Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www vtechphones com or call 1 800 595 9511 in Canada call 1 800 267 7377 Problem Suggestion My telephone does not Make sure the battery is installed and charged correctly page 3 For optimum daily work at all performance return the handset to the telephone base or charger s after use Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in Allo
50. radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones If your telephone is plugged in with a modem or a surge protector plug the telephone or cordless handset modem surge protector into a different location If this doesn t solve the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably a higher location for better reception Disconnect the telephone base from the telephone jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact the local telephone company charges may apply If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply If you subscribe to high speed Internet service Digital Subscriber Line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter will prevent noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters My calls cut in and out when am using the www vt
51. ring system The answering system may not detect the remote access code when the announcement is playing Wait until the announcement is over before entering the code There may be interference on the telephone line you are using Press the keypad keys firmly when dialing www vtechphones com Troubleshooting Problem Suggestion The announcement When recording the announcement make sure you speak in a normal tone of voice about nine message is not clear inches from the telephone base Make sure there is no background noise television music traffic etc when recording My cordless handset Make sure the power cord is securely plugged into the telephone base Plug the unit into a beeps and is not different working electrical outlet not controlled by a wall switch performing normally Move the handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the unit s electrical power Wait for 15 seconds and plug it back in again Allow up to one minute for the handset and the telephone base to synchronize Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away from these electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones Common cure for If the unit is not responding norm
52. s the current clock setting and exits the clock menu gt gt Y 1 gt Q 0 lt 0 1 3 www viechphones com 33 34 Answering system Answering system setup The answering system uses voice prompts to guide you through the steps to set up the answering system Press wPLAY STOP anytime to save and exit the SET UP menu Set number of rings This feature allows you to select the number of rings before the answering system answers You can choose from two four or six rings or toll saver With toll saver active the answering system answers after two rings when there is a new message and after four rings when there is no new message To set the number of rings 1 Press SET UP when in idle mode and the system announces the current number of rings setting 2 Press SKIP or REPEAT until the system announces the desired setting then press SET UP to save the setting and go to the next setting or press gt i PLAY STOP to save and return to the idle mode www vtechphones com Answering system Set telephone base ringer This feature allows you to select the telephone base ringer volume level 1 Press SET UP when in idle mode until the system announces the telephone base ringer setting There are three levels HI high OF off and LO low 2 Press SKIP or REPEAT until the system announces the desired telephone base ringer volume level then press SET UP to save the setting and go to the
53. sages page 39 ANS ON OFF e Press to turn the answering system on or off page 33 SET UP e Press to enter to the set up menu pages 34 36 ANNC e Press to enter announcement mode pages 37 38 Q 1 a e gt Q 0 pa o y jos In the event of a power failure the time may need to be reset Telephone settings Date and time If you subscribe to caller ID service the date and time will be set automatically with the next incoming call If you do not have caller ID service you can set the date and time manually and individually for each handset 1 2 3 4 Press PROG when the handset is not in use Press or A until DATE TIME is displayed Press SELECT When the month is flashing press w or A until the screen displays the correct month and then press SELECT When the date is flashing press w or A until the screen displays the correct date and then press SELECT When the hour is flashing press w or A until the screen displays the correct hour and then press SELECT When the minute is flashing press w or A until the screen displays the correct minute and then press SELECT When AM or PM is flashing press vw or A to choose between AM or PM and then press SELECT You will hear a confirmation tone www vtechphones com Telephone settings Ringer 4 You can select from the different ringers Ifthe ringer o 1 Press PROG when the handset is not in use vol
54. set directory is independent of the other handsets If you make changes to the directory of one handset they will not be reflected in the other handsets Telephone operation Directory The directory can store up to 20 entries including nine speed dial entries Each entry may consist of a number up to 24 digits and a name up to 14 characters Store a directory entry 1 2 3 Press PROG when the handset is not in use The screen displays DIRECTORY Press SELECT The screen displays ENTER NAME Use the dial pad keys to enter the name See the Character chart on page 17 e Press w to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a character When finished press SELECT or PROG The screen displays ENTER NUMBER Use the dial pad keys to enter the telephone number e Press w to move the cursor to the left or A to the right e Press CHAN REMOVE to erase a digit e Press REDIAL PAUSE to insert a dialing pause P will be displayed Press SELECT or PROG The screen displays DISTINCT RING and the current setting Press y or A to choose Y yes if you wish to customize this entry or choose N no for a normal ringer If you choose Y a H will be displayed with the directory entry Press SELECT or PROG to confirm and you will hear a confirmation tone www viechphones com Telephone operation Character chart Use the dial pad keys and the chart below to enter a name up to 14 c
55. ss FIND HANDSET on the telephone base to locate the handsets when the telephone is not in use and there is no handset in the telephone base All handsets will ring and PAGING will be displayed on all handset screens e Press FIND HANDSET again or put the handset back in the telephone base to stop the paging tone of all handsets OR Press OFF on the selected handset or put it back in the charger to stop the paging tone of that particular handset www vtechphones com Telephone operation Transfer an external call An external call can be forwarded to another handset during a conversation 1 While on a call press SELECT X FER on the originating handset and its screen will show CALL TRANSFERED 2 When the other handset s rings press 2AX FLASH on a desired handset to answer and its screen will show TRANSFERED CALL 3 After another handset has answered the transferred call the originating handset screen will display SYSTEM HS BUSY e Press JAX FLASH on the originating handset to cancel the call forwarding before any other handset answers the call e If no handset answers the forwarded call within 30 seconds the call will be forwarded back to the originating handset Press JALK FLASH on the originating handset to answer the call The call will be disconnected if the originating handset does not answer within 30 seconds www vtechphones com o D me F fe D e Lo D o ce e Each hand
56. t be malfunctioning Please see the Warranty section of this user s manual page 59 for further instruction does not accept charge The CHARGE light is Clean the charging contacts on the handset s and telephone base each month using a pencil off eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cords are plugged in correctly and securely Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset The telephone might be malfunctioning Please see the Warranty section of this user s manual page 59 for further instruction xipuaddy www viechphones com Troubleshooting Problem Suggestion There is no dial tone e First try all the above suggestions e Move the handset closer to the telephone base It might be out of range e The telephone line cord might be malfunctioning Try installing a new telephone line cord e Disconnect the telephone base from the telephone jack and connect a different telephone If there is no dial tone on the other telephone either the problem is in your wiring or local service Contact your local telephone company My handset displays Move the handset closer to the telephone base You might have moved out of range CONNECTING 50 www vtechphones com Troubleshooting Problem Suggestion The telephone does Make sure the handset ringer is on page 9 and the telephon
57. the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications The RBRC seal The RBRC seal on the nickel cadmium battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel cadmium batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at loca
58. tic material which could cause injury Warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period
59. ume is set to 1 2 Press V or A until the screen displays RINGER and the current setting OFF RINGER a 3 Press SELECT The current setting flashes and you will hear a sample of the ringer wad ance willbe Jie 4 ebra v or A to select RINGER 1 2 3 or 4 You will hear a sample of each i ae a iger 3 Ang ane volume is set t 2 5 Press SELECT to confirm your selection You will hear a confirmation tone OFF the handsets will still rin Ringer volume handset when you sess 5 You can change the ringer volume to a comfortable level or turn the ringer off FIND HANDSET ffy 1 Press PROG when the handset is not in use Press y or A until the screen The telephone displays RINGER VOL and the current setting pe on 2 Press SELECT The current setting flashes and you will hear a sample of the separately See ringer volume page 35 for 3 Press A or v to select ringer volume from OFF LOW or HI You will hear a details sample of the selected volume level 4 Press SELECT to confirm your selection You will hear a confirmation tone OR 1 Press and hold A or W until the screen displays RINGER VOL and the current setting when the handset is not in use The current setting flashes and you will hear a sample of the ringer volume 2 Press A or w to select ringer volume from OFF LOW or HI You will hear a sample of the selected volume level 3 Press SELECT to confirm your selection You will hear a confirmation tone www vtechpho
60. w up to one minute for the handset and telephone base to synchronize Charge the battery in the handset for at least 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the jack and plug in a working telephone If this telephone does not work the problem is probably in the wiring or the local service Call the local telephone company LOW BATTERY is Place the handset in the telephone base or charger for recharging displayed on screen Remove and re install the battery and use it normally until fully depleted then recharge the handset on the telephone base or charger s for 16 hours If the above measures do not correct the problem the battery may need to be replaced 48 www vtechphones com Troubleshooting Problem Suggestion The battery does not Make sure the handset is placed in the telephone base or charger s correctly The handset charge in the handset CHARGE light should be on or the handset battery Remove the battery from the handset and then re install it in the handset Put the handset back to the telephone base or charger s and charge for 16 hours If the handset is in the charger or in the telephone base but the handset CHARGE light is not on see The CHARGE light is off in this section lt may be necessary to purchase a new battery Please see the Battery section of this user s manual page 46 The telephone migh
61. w vtechphones com 31 o D me gt e gt D e Lo D o e gt 32 Answering system Message capacity The answering system can record up to 95 messages depending on the length of each message Each individual message can be up to four minutes in length and the total maximum recording time is approximately 12 minutes Messages will remain available for replay until they are deleted Press to delete z message currently Press to skip to playing page 39 the next message Press twice to delete all old messages when I page 39 answering system is not in use page 40 Press to adjust volume during ANSWERING SYSTEM VOL playback page Press to repeat a Fa 39 message Press El vi twice to play back TA 8h py Press to play or previous messages v stop messages page 39 Te page 39 Shows the status E Press to turn the and number of FIND PLAY STOP answering system messages page HANDSET RECORD CLOCK ANNC SETUP ANS ON OFF on or off page 33 42 OOOO a A Press to listen to the set up menu pages Press to record a memo page 40 or an announcement Press to set Press to enter 34 36 on the answering the clock announcement mode system page 38 page 33 pages 37 38 www vtechphones com Answering system Activate the answering system The answering system must be turned on to answ
62. waiting features provided by the local telephone not receive caller ID company or the system does The caller may not be calling from an area which supports caller ID not display caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to high speed Internet service Digital Subscriber Line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter will prevent noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters during call waiting Caller ID entries do not Although the call log entries you receive have 10 digits the area code plus the seven digit match the numbers number in some areas you may need to dial only seven digits or a 1 plus the seven digits or a 1 plus the area code plus the seven digits You can change the number of digits that you dial or store from the call log While reviewing the call log press repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number need to dial The answering system Make sure the answering system is on When the answering system is on the red light on the does not answer after ANS ON OFF key should be lit the number of rings to If toll saver is activated the number of rings changes
63. ww vtechphones com Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system The telephone is preset with a greeting that answers calls with Hello please leave a message after the tone You can use this preset announcement or replace it with your own While in the ANNC menu press ANNC again to exit at anytime Play your announcement 1 Press ANNC when in idle mode and the system will announce Announcement Press PLAY or press RECORD 2 Press PLAY STOP to play the announcement You can press it again to stop playback www vtechphones com Your announcement can be up to 90 seconds in length Announcements shorter than two seconds will not be recorded 37 gt gt Y 1 gt fo 0 lt 0 1 3 e When your announcement is deleted calls will be answered with the preset announcement 38 Answering system Record your own announcement 1 Press ANNC while in idle mode and the system will announce Announcement Press PLAY or press RECORD 2 Press RECORD and the system announces Record after the tone Press STOP when you are done 3 After the tone speak towards the microphone at the bottom front of the telephone base from about nine inches away 4 Press PLAY STOP when finished 5 The answering system will automatically playback the newly recorded announceme

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