NetGuardian - DPS Telecom
Contents
1. 10 DPS Telecom Factory Training Workbook NetGuardian 11 Ping Targets Tab e Specify the IP addresses of devices that will be pinged at regular intervals to confirm that they are running e Up to 32 devices are supported e The G5 now supports an SNMP get ping that queries SNMP values to check the status of the SNMP agent on the destination device e For each device you may define a primary and secondary notification device e Set the ping interval and related settings on the Timers tab It is important to make sure that Relays Tab The Relays Tab is used to configure up to 8 relays e Descriptions and energize states normal or inverted may be entered for each Descriptions and Event Qualification are typically used when the NetGuardian is not connected to T Mon e The Description field can be used to setup local derived equations using AND OR XOR e Format for derived controls is OPDX Y where OP is the operation AN OR XR X is the display reference and Y is the point reference Ranges can be used here Timers Tab During regular functioning of the NetGuardian various series of events occur at user defined intervals The Timers Tab is used to define these intervals e Timers for ping alarms o Cycle period o Wait time o Fail time Length of audible alarm notifications Craft Keep Alive Web refresh and timeout LCD scrolling speed How many milliseconds m2. C 1 0 Normally Open Position Normally Closed Position N O Jumper N O Section 3 NetGuardian 832A G5 Physical Unit i NetGuardian 832A cos Data Terminal Server Forts Ground Post Fuse Dual Power Feeds Analogs 7 8 Analogs 1 6 Relays 1 8 and Discretes 25 32 Optional Internal Temp Sensor BACK Sensor Power Supply 1 4 Amp Fuse Discretes 1 24 Ethernet Switch Telco Jack Expansion Port Dual Ethemet DPS Telecom Factory Training Workbook NetGuardian 7 5 Included on the NetGuardian Resource CD amp at DpsTelecom com MyDps NGEdit OPS leiecom This section of the workbook provides an overview of the NGEdit software The NGEdit User Manual provides additional details ee eedis NetGuardian864 G5 Kex x noe Device Edit Connect Help PE Djajw e SIZ E System Login Radius Ports SNMP Filter IPA Matification Devices Alarms Point Groups Ping Targets Analogs Event Qual Relays Timer Metlauardian Web Browser Device Name Nett uardianab4 535 Version Relate Advanced Settings These are advanced Device Location Fresno D PS version i unless you are certair Contact Mumber eiue Donat detect L Modem Phone Number Always show an Plathorrn DCP Unit ID o Disabled Low bandwidth Default ta Fast L Silence non repi DCP Part 200 UDP ILF i DCP Mode DLP LCD Point Mode
3. NGEdit is the Windows based utility for configuring NetGuardians e Sends configurations to NetGuardians via front craft port dialup or LAN e Maintains all NetGuardian configurations in one system e Can also import export individual configurations To begin e Open an existing device configuration or e Create a new device configuration Navigation within NGEdit is accomplished mostly through the row of tabs near the top Above the tabs is a row of buttons that make common functions opening and saving configurations reading and writing data to NetGuardians etc quick and easy AA E Why is NGEdit the recommended NetGuardian provisioning tool System Tab On the System Tab you will define basic name location and firmware information for NetGuardian profiles e Device name location o Used for review o Serves as the FROM address for email notifications e Modem o Number that is plugged e DCP ID o Unique device address used by T Mon must match T Mon e Port o Default is 2001 e Version Information e Set the NetGuardian firmware version here e Screens will vary based on the firmware version you choose here e The NetGuardian has had features added over the years and setting the correct software version allows you to see what options are available SS Why is it important to select the correct firmware version for your NetGuardian Login Tab The Login
4. Progress s wf Mult X Abort Ej Exit Load Packet Block Addr Wrote Flash Mult The NetGuardian Loader software 1s a firmware loading tool built into the NetGuardian s NGEdit configuration software With NetGuardian Loader you can upload firmware updates via LAN to one or multiple NetGuardian units Hands On Activity Load NetGuardian firmware with NetGuardian Loader 1 Install NGEdit 2 Start NGEdit then start NetGuardian Loader 3 Enter the target NetGuardian s IP address and password 4 Select a firmware file tsk 5 Start the upload Additional Firmware Loading Option COM Loader The NetGuardian has a second loading program COM Loader so there is a fallback option if something happens during loading new firmware If COM Loader is the only active port the password will revert to dpstelecom COM Loader requires a craft port connection to the NetGuardian 19 20 System Scalability Discrete Expansion Unit Overview By adding expansion units to your NetGuardians you can easily scale your monitoring system as you expand your network NetGuardian DX G5 N 45 et er AA Aa m II A e DPS Discrete Expansion DX G5 units add capacity for an additional 32 or 64 discrete alarm points at your larger remote sites e DX units connect to your existing NetGuardians via a satellite cable e DIP switches are used to set the address of the device see diagram on rear silkscreen
5. MM den E 5 777 gne mur T Tu Mew et Y FA oa NetGuardian 216T 16 Discrete Inputs 2 Control Relays 7 Analogs FrameRelay T1 support an integrated 7 port hub and powerful alarm collection the 216T can monitor outdoor enclosures amp provide Ethernet to sites without existing LAN NetGuardian Voice 16 16 Discrete Inputs 2 18 Control Relays 4 Analogs The NetGuardian Voice 16 sends custom voice alerts for your alarms and can be built with18 relays NetGuardian LT 4 Discrete Inputs 1 Control Relay 2 Analogs The LT provides coverage for your smallest sites without sacrificing web access or the ability to send voice alerts and SNMP traps DPS Telecom Factory Training Workbook NetGuardian 25 OTHER REMOTES cont Remote Power Switch AC or DC Up to 16 Discrete Inputs 2 Control Relays 2 BVM 48 Analogs 24 Battery Inputs The Remote Power Switch gives you control over your powered devices remotely so you don t have to hop in a truck every time equipment jams The BVM allows you to monitor battery cell voltages to provide visibility over your power supplies reporting threshold alarms via SNMP TempDefender 8 Discrete Inputs 16 D Wire Analog Inputs The TempDefender handles up to 16 D Wire analog sensors from DPS across 4 ports Put 4 sensors to a port or daisy chain 16 sensors together to make the TempDefender the champion of your server room DIALUP REMOTES AlphaMax 82A Hig
6. Open Unit e Relay connections Common and N O default Changing shunts Analog sensors 250 ohm resistors to change current loop to voltage Analog Switching The 8 analog inputs of the NetGuardian 832A G5 may be switched to monitor current instead of voltage The dipswitch locations for the analog inputs are located on the back panel of the NetGuardian o Setting a dipswitch up sets the corresponding input to voltage o Setting a dipswitch down sets the input to current This places a 250Q resistor in the circuit that the NetGuardian will monitor voltage drop across Dipswitch up on for current Current 4 to 20 ma Current Source Transducer Voltage Voltage Source Transducer Carefully check your dipswitch configuration before applying power amp wiring analogs to the NetGuardian Failure to set correct dipswitch settings may result in equipment damage DPS Telecom Factory Training Workbook NetGuardian 5 Control Relay Jumpers The 8 control relays on the NetGuardian 832A G4 can be configured for normally open and normally closed operation 8 jumpers numbered J16 J20 amp J22 J24 and labeled RLY 1 RL YS can be set to configure the 8 control relays These jumpers are found on the main circuit board Set the jumpers according to the following diagram for normally open and normally closed operation HATCH PANEL ACCESS TO CONTROLS Remove Screw and Rotate Hatch Cover NNSS SN SS gem NSS SQ
7. Tab allows you to define login settings for the NetGuardian You can e Set usernames and passwords for up to 16 users groups e Define call back phone numbers for each user group o When a login takes place and a call back number is defined the number is dialed to notify the user of a login This feature provides _ o Setup what areas a user can access Radius Tab The Radius Tab allows defining of a Radius server for external authentication for access to the NetGuardian Wikipedia definition of Radius Remote Authentication Dial In User Service RADIUS is a networking protocol that provides centralized Authentication Authorization and Accounting AAA management for computers to connect and use a network service RADIUS was developed by Livingston Enterprises Inc in 1991 as an access server authentication and accounting protocol and later brought into the Internet Engineering Task Force IETF standards DPS Telecom Factory Training Workbook NetGuardian 9 Ports Tab On the Ports Tab you can define settings for the Ethernet front craft and serial ports as well as the modem IP Settings Modem properties Options Craft port Serial Port definitions NOTE Pre G4 versions of the NetGuardian 832A allow only one port at a time to exceed 19 200 baud The G4 G5 allows all ports to operate at up to 115 200 baud simultaneously SNMP Tab Definition of the SNMP functionality 1s defined here Allo
8. e Up to three DX s may be added to a single NetGuardian for a total of up to 256 discrete alarm points and 32 analogs e When adding expansion units be sure to set the number of expansions in the appropriate field in NGEdit 20 DPS Telecom Factory Training Workbook NetGuardian 21 NetGuardian DX G4 Jur OFS Telecom G4 Support 1 569 454 1000 IG san dpalt la caen NetGuardian DX oe oe JT EJ ar D PK NETDX con Tm e DPS Discrete Expansion DX G4 units pba LL ed D add capacity for an additional 48 O iaa CNN D p discrete alarm points and 8 additional m a control relays at your larger remote sites NetGuardian DX G4 e DX units connect to your existing LT TD D A NetGuardians via a satellite cable e DIP switches are used to set the address NetGuardian DX G4 of the device see diagram on rear gt silkscreen Mori e Up to three DX s may be added to a NetGuardian 832A G4 single NetGuardian for a total of 176 equ aqu amm oe ee discrete alarm points and 32 control Ce C A o relays e When adding expansion units be sure to set the number of expansions in the appropriate field in NGEdit NetGuardian 480 NetGuardian 480 e By flipping 2 of the NetGuardian 480 s dipswitches you can change it from a stand alone SNMP RTU into an 80 point discrete expansion for the NetGuardian 832A G4 e The NetGuardian 480 also provides an additional 4 cont
9. of the Alarms Tab primary and secondary notification devices can be set for a variety of internal NetGuardian alarm points Point Groups Tab The Point Groups Tab is used to create up to eight alarm point groups Descriptions and energize states normal or inverted may be entered for each Point groups are useful when you want to use non standard alarm and clear descriptions for alarm points such as up and down for power When you assign an alarm point to a point group it will acquire the alarm and clear descriptions assigned to that group Analogs Tab Monitored analogs are configured on the Analogs tab For each of up to 8 analogs you can define the following e Description Units volts degrees relative humidity etc Alarm Thresholds o Major under o Minor under o Major over o Manor over Primary and secondary notification devices Unit scaling 35 0000 VDC 70 C etc If you are setting up scaling for an internal sensor simply enter iF for units and the NetGuardian will scale automatically Remember that configurations made in NGEdit should match those made in T Mon pom What makes unit scaling so useful For more information about analogs download How to Setup an Analog Sensor on a NetGuardian from MyDPS http www dpstele com mydps This guide is one of a series of Techno Knowledge Papers from DPS
10. d i z A T i d a a n t l ir n n T f 3 a e Aem m TO Tr s T 5 i j 3 NL S P E The SIteMON s pan tilt control panel DPS Telecom Factory Training Workbook NetGuardian 23 Sanity The Building Status Unit The Building Status Unit BSU is an alarm status Alanm e display providing visual and audible indication of up to Severity e E three alarm levels Display ae guildin status e BSU Applications je d hee e Mounted near the door of a remote facility to 2 provide personnel with a last glance out the 4 2 door view of equipment status ACK IC e An aisle indicator in large facilities aie 8 e An auxiliary notification device at large NOC centers BSU Sanity Indicator t e Verifies that communication is functioning and the status S indicated is current T e Two LED indicators controlled by a sanity pulse o Pulses must be received within a programmable time window for the green indicator to remain lit o Ifa pulse is not received within the time window the red indicator lights to alert users that the display 1s not Eu current gt NNI TiMonaxzan Gig BSU e k T Mon LNX T Mon LNX RL NetGuardian 832A G5 c QN Ss Soins Controls via s Ss ue Ez d Vin N Diacrete operc hed Vilmdoww Alarma The ACK Button with added Alarm Cut Off Functionality e The ACK button acknowledges an alarm at the BSU and ends the audible notification for the alarm
11. etGuardian Web Browser The NetGuardian includes web browser access that allows for databasing and web based monitoring of your individual remote sites To access the web browser interface simply enter the IP address of a NetGuardian into the address bar of your web browser Qv DPS Telecom NetGuardian864 G5 a Type Active Alarms Base Alarms 2 Ping Targets 0 Base Analogs 2 System Alarms 5 Name Active Alarms Group 1 Group 2 Select J Group 3 Group 4 NetGuardian864 G5 v5 3B 0072 Group 5 Group 7 Group 8 Select r2 e e 17e oe lelhe eO I t To navigate through the pages of the web browser interface simply click the links in the left pane From the NetGuardian web interface you can monitor all the discrete alarms system alarms analogs and more from an entire remote site The NetGuardian web interface is typically used to monitor alarms It has some editing capability but NGEdit is the recommended provisioning tool Test Discrete Alarm When a test discrete alarm is sent to T Mon it will become visible in several locations e The T Mon e The NetGuardian o TTY monitor mode o Front panel LCD o Web Browser interface 18 DPS Telecom Factory Training Workbook NetGuardian 19 NetGuardian Loader NGE settings Advanced status Task File CKAN etGuardianSNG Dio F tsk ka Unit IP Address Port 2b 10 223 187 2001 Unit Password Bebo Save Password Elapsed Time xxx
12. event e By pressing ACK three times users can activate Alarm Cut Off ACO mode o All audible alarms are silenced during ACO mode o The green ONLINE indicator flashes when ACO is activated 24 NETGUARDIAN REMOTES A NetGuardian 216 z Boren e usc NEM Mee SD m NetGuardian 832A G4 NetGuardian 216 G3 32 Discrete Inputs 8 Control Relays 8 Analogs The NetGuardian 832A monitors alarms pings network elements acts as an 8 port terminal server that reports alarms via SNMP NetGuardian 480 80 Discrete Inputs 2 Control Relays 2 Analogs The NetGuardian 480 collects alarms from all the diverse equipment at your remote site and reports to multiple SNMP managers your TL I or T Mon NOC VoIP OrderWire 16 Discrete Inputs 2 Control Relays 4 Analogs The VoIP OrderWire offers the monitoring you d expect from a NetGuardian with voice communication to your LAN based sites if QEBO 0 NH ss NetGuardian 420 20 Discrete Inputs 4 Control Relays up to 6 Analogs The 420 is a perfect fit RTU offering the capabilities of our 832A terminal server expandable capacity via NetGuardian DX units SNMP v3 support in a smaller package 24 16 Discrete Inputs 2 Control Relays 2 Analogs The NetGuardian 216 G3 monitors exactly enough to monitor your small sites without expensive extras and reports to up to 2 SNMP managers and T Mon LNX 45 NetGuardian 216T Fees weeen bees 3 sane
13. h Speed Discrete Point Module Br DPS INC B DPS Telecom 1 1 1 1 1 WrwR amp E 8 Discrete Alarms and 2 Control Relays 16 Discrete Alarms 2 Control Relays The AlphaMax sends alarms directly to an The DPM reports alarms directly to your alpha pager DTMF control lets you numeric or alpha pager or you can have acknowledge alarms and operate control the multiple DPMs report to T Mon NOC for AlphaMax can also report to ASCII terminals centralized alarm monitoring 25 26 26 DPS Telecom Factory Training Workbook NetGuardian Zi 27 28 Juro DPS Telecom Factory Training Workbook NetGuardian Your Partners in Network Reliability Management
14. ju DPS Telecom n Network Reliability Management Factory raining Workbook NetGuardian and other RTUs Sales 800 622 3314 Support 559 454 1600 www dpstelecom com We protect your network like your business depends on it Factory Training Workbook NetGuardian Contents The NetGuardian 832A G5 NGEdit Software NetGuardian Hardware NetGuardian Setup NetGuardian Provisioning and Monitoring Troubleshooting and FAQs NetGuardian Firmware Download NetGuardian Expansion Units SiteMON Visual Network Visibility Building Status Unit BSU DPS Telecom Factory Training Workbook NetGuardian NetGuardian 832A History G1 Initial release non NEBS G2 NEBS internal temperature sensor G3 SMT production support for hub G4 RJ45 serial ports dual NIC point groups G5 More processor speed more storage space The NetGuardian 832A G5 Section 1 Capacities e 32 64 Alarms Optically isolated discretes o Expandable to 256 e 8 Controls Form C o 2 leads brought out o Expandable to 32 e 8 Analogs o 97 VDC or 4 to 20 mA current o 4096 bits multi ranges o Expandable to 32 e Optional battery monitoring and integrated temperature sensor e 8 Serial Ports o Telnet ASCII transport to NOC or o To poll NG 202 FSK 485 232 e 33 6 Modem o Dial backup o Provisioning o Reach through Dual NIC Optional 10 100 switch Optional RTC Optional Fiber and Wireless interfaces Section 2
15. onnect menu to write the configuration 12 DPS Telecom Factory Training Workbook NetGuardian as NGEditG5 NetGuardian864 G5 WsE Device Edit Meigas Help 5 p Read From NetGuardian l Write to NetGuardian System Login Use ComPort Modem A 13 Point Groups 13 14 NetGuardian G4 Hardware Overview The NetGuardian Back Panel Data Terminal Server Sensor Parts Power Supply Ethernet Switch Ground Post 1 4 Amp Fuse ul ef iB T GLINECU TELCO i bBasaT tiiba Dual Ethemet Analogs 1 6 Discretes 1 24 Relays 1 8 and Discretes 25 32 Telco Dual P pa Analogs 8 deer Expansion Port Optional Internal Temp Sensor Serial Port Pinouts Yost RS 232 RJ45 Connector RS 485 RJ45 Connector 8 RTS Request to Send 8 TX Transmit 7 DTR Data Terminal Ready 7 N C Not Connected 6 TXD Transmit Data 6 RX Receive 5 GND Ground 5 N C Not Connected 4 GND Ground 4 N C Not Connected 3 RXD Receive Data 3 RX Receive 2 DSR Data Set Ready 2 N C Not Connected 1 CTS Clear to Send 1 TX Transmit 4 Wire 202 Connector 8 TX Transmit 7 N C Not Connected 6 RX Receive 5 N C Not Connected 4 N C Not Connected 3 RX Receive 2 N C Not Connected 1 TX Transmit 14 DPS Telecom Factory Training Workbook NetGuardian 15 From the NetGuardian 832A G5 User Manual Meanings of NetGua
16. rdian 832A G5 LEDs LED Status Description Solid Red Modem Initializing or in use Config Blink Green Valid configuration Blink Red Invalid configuration Net 2 Blink Green Transmit over Ethernet port 2 Blink Red Receive over Ethernet port 2 Craft Blink Green Transmit over craft port Blink Red Receive over craft port Data Ports Blink Green Transmit over indicated data port Blink Red Receive over indicated data port NOTE Alarm must be configured for notification to be reflected in LED Diagnosing Serial Port Issues with Front Panel LEDs As indicated in the table above LEDs corresponding to each of the 8 serial data ports with blink ereen when transmitting and red when receiving This information can assist you in dealing with serial port problems n Up T Mon Pull the fuses from Power Supplies A amp B Wire the power supplies Check for green lights by the power connector to indicate correct polarity Measure with a voltmeter to check voltage and polarity Replace fuses A amp B T Mon should now boot up o IF you see on the LCD please contact DPS Tech Support 15 16 Powering Up the NetGuardian e Pull the fuses from Power Supplies A amp B Wire the power supplies Check for green lights by the power connector to indicate correct polarity Measure with a voltmeter to check voltage and polarity Replace fuses A amp B The NetGuardian should now boot up First Time or On Site Unit Setup First
17. rols e The NetGuardian 480 is a good expansion option when you need a lot of discrete alarm points in a single rack unit e You may add up to 2 NG480 expansions to an NG832A G4 for a total of 192 discrete alarm points and 16 control relays NOTE Expansions should generally be installed within 100 feet of the base NetGuardian 21 22 The SiteMon IP The SiteMON adds visual network visibility to your network monitoring m th Ve ff Heb vesd 2 22 2 ee Giman Gree GD JA G S Rais Aron c D DPS Telecom NetGuardian 101 Sunta Jan 1 42 1 tem remaining hetp 126 10 230 54 215 gimipg video cg Live Video Accessible via Web Browser The SIteMON IP Camera for NetGuardians e Upto 4 SiteMONSs can be attached to the NetGuardian s IOBaseT hub For higher performance they can be attached to a separate 100BaseT hub e Live video is accessible through the NetGuardian s web browser interface Adding a SiteMON to a NetGuardian e Discover SiteMONS accessible on the network e Configure the SiteMON s IP address using its MAC address Hands On Activity Log into the NetGuardian s web browser interface and watch the SiteMON video feed as one user controls the camera movement Use the pan tilt controls Program and use one of the 8 angle presents What kind of site demands extra visual monitoring co location__ m 22 Pan Tilt Preset Baier m Tides a x mt m
18. time or on site NetGuardian setups are handled via a TTY connection through the front craft port This command line interface allows for initial configuration of IP To open a TTY connection to a NetGuardian via Craft Port Open TTY software ex HyperTerminal or Procomm Configure serial port 9600 N 8 1 Start TTY session Press Enter Enter your NetGuardian password to login kJ 3 After initial IP setup through the craft port where can you complete NetGuardian provisioning 16 DPS Telecom Factory Training Workbook NetGuardian 17 4 Ways to Provide Subsequent Provisioning and Monitoring e NGEdit o Refer back to the NGEdit section of this workbook for details e TTY Interface through front craft port o Opena TTY connection to the NetGuardian port 2002 o Login with your password o Press C for Config then e E for Ethernet or e M for Monitor or e for Stats access FW version uptime information etc e TTY Interface via Telnet connection o Open a Telnet connection to the NetGuardian port 2002 o Login with your password o Press C for Config then e E for Ethernet or e M for Monitor or o S for Stats access FW version uptime information etc e Web Browser Interface o Enter the NetGuardian s IP address into the address bar of your web browser and press enter to reach the login screen o Login with your NetGuardian password 17 18 N
19. ust elapse before a discrete alarm is detected Increasing ping timers will but will increase the time to 11 12 Time Settings Tab This tab allows you to set up an NTP job if your NetGuardian is not equipped with a real time clock A link to a current list of NTP server IP addresses is available PPP Configuration Tab The PPP Configuration Tab is used configure the internal modem for dial up primary or backup alarm reporting BAC Tab The BAC Building Access Controller Tab is used to configure the Building Access Controller if it has been installed on the NetGuardian Passwords may be set for access controlled doors Remember that any BAC password set from the T Mon will override a corresponding password set in NGEdit Building Access will be reviewed in more depth on Day 4 of Factory Training Accumulator Tab Allows you to define an alarm point that will accumulate active time Useful for monitoring generator fuel levels by monitoring total run time Writing a Configuration to Your NetGuardian Once you have created your NetGuardian configuration you can write it to the NetGuardian over LAN by clicking the button shown below or by pressing F6 TA NGEditG5 tG5 NetGuardianB64 G5 Um Device Edit connect Help System Login 5 Radius Ports ls SAM write to WetGuardian TW Alarms Point Groups If you are connected via modem or the front panel craft port you must use the c
20. ws up to two Trap managers to be defined Defines advanced SNMP v3 parameters Filter IPA Tab The Filter IPA tab defines the firewall type functionality of the NetGuardian A 0 can be used as a wildcard 1e 192 168 0 0 A Block Listed addresses disallows access to the NetGuardian by all IP addresses listed A Allow Only listed addresses disallows access to the NetGuardian by all IP addresses not listed Notification Devices Tab Use the Notification Devices Tab to define up to 8 devices to be notified of specific alarms Later on you can associate primary and secondary notification devices for alarm points Alpha Pager TAP Numeric Pager Text dial up raw message T Mon dial up backup TCP behaves like LAN text dump Email SNMP V1 or V3 Num 17 used for international pagers SNPP TAP over network interface Echo allows echoing of alarm points on one NetGuardian to control points on another Alarms Tab The Alarms Tab is used to define up to 32 64 discrete alarm points The following settings can be configured for each alarm point e Description 10 o Not needed by T Mon o Used for LCD alarm display alpha pages email alerts and SNMP traps e Polarity o Normal Normally Open circuit o Inverted Normally Closed circuit e Primary and secondary notification devices e Qualification o Canbeused to qualify the alarm itself or reporting of the alarm In the System section
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