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1. Configure the BroadWorks Xsi server port The default port is 80 If the server uses HTTPS please configure 443 Configure the Username for the BroadWorks Xsi feature Configure the password for the BroadWorks Xsi feature Enable Disable and rename the BroadWorks Xsi Group Direcory features on the phone If keep the Name box blank the phone will use the default name Group for it Enable Disable and rename the BroadWorks Xsi Enterprise Directory features on the phone If keep the Name box blank the phone will use the default name Enterprise for it Enable Disable and rename the BroadWorks Xsi Group Common Directory features on the phone If keep the Name box blank the phone will use the default name Group Common for it Enable Disable and rename the BroadWorks Xsi Enterprise Common Directory features on the phone If keep the Name box blank the phone will use the default name Enterprise Common for it Enable Disable and rename the BroadWorks Xsi Personal Directory features on the phone If keep the Name box blank the phone will use the default name Personal for it Enable Disable and rename the BroadWorks Xsi Missed Call Log features on the phone If keep the Name box blank the phone will use the default name Missed for it Enable Disable and rename the BroadWorks Xsi Placed Call Log features on the phone If keep the Name box blank the phone will use the default name Outgoing for it
2. Username Password Language English v Figure 13 GXV3275 Web GUI Login ACCESS GXV3275 WEB GUI The GXV3275 Web GUI URL is http Phone IP Address where the Phone IP Address is the IP address displayed on the GXV3275 desktop account widget Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 37 of 91 dstream Innovative IP Voice amp Video 1001 IPVideoTalk 1001 8166617 Ne ashi lync grand stream com Figure 14 GXV3275 Main Screen IP Address To access the GXV3275 Web GUI a Ao N Connect the computer to the same network as the phone Make sure the phone is turned on and shows its IP address on the account widget of the desktop Open a Web browser on your computer Enter the phone s IP address in the address bar of the browser Enter the administrator s login and password to access the Web Configuration Menu The default login name and password for the administrator is admin and admin The default login name and password for the end user is user and 123 A Note The computer has to be connected to the same sub network as the phone This can be easily done by connecting the computer to the same hub or switch as the phone connected to In absence of a hub switch or free ports on the hub switch please connect the computer directly to the PC port on the back of the phone If the phone is properly connected to a working Internet connection the phone will display its I
3. Configures the preference to handle video request from the other party during an audio call Users could select prompt accept or deny The default setting is prompt e prompt A message will be prompted if a video request is received Users can select Yes to establish video or No to reject the request e accept Video request will be accepted automatically and video will be established e deny Video request will be rejected automatically Configures the prefix to be added to each dialed number A dial plan establishes the expected number and pattern of digits for a telephone number This parameter configures the allowed dial plan for the phone Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 a xx or xx at least 2 digit numbers b xx only 2 digit numbers c exclude d 3 5 any digit of 3 4 or 5 e 147 any digit of 1 4 or 7 f lt 2 011 gt replace digit 2 with 011 when dialing the OR operand h add to the dialing number Q e Example 1 369 11 1617xxxxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers GXV3275 Administration Guide Page 51 of 91 Refer To Use Target Contact Auto Answer Send Anonymous Firmware Version 1 0 1 54
4. HTTP HTTPS Password Firmware Server Path fm grandstream com gs Config Server Path fm grandstream com gs Figure 16 GXV3275 Upgrade Configuration via LCD Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 77 of 91 stream Innovative IP Voice amp Video e Configure via Web GUI Open a web browser on PC and enter the IP address for the GXV3275 Then login with the administrator username and password Go to Maintenance section select Upgrade tab In the Upgrade web page enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP HTTP or HTTPS Save and apply the changes then reboot the phone Status Account Advanced Settings Maintenance Network Settings 9 Wi Fi Settings G Time Settings Download Device Configuration Download Web SSH Access Configuration via LCD Menu Unrestricted LH Upgrade XML Config File Password Syslog Oc HTTP HTTPS User Name test HTTP HTTPS Password Upgrade Via HTTP Firmware Server Path fm grandstream com gs Config Server Path fm grandstream com gs Ss TR 069 Firmware File Prefix Contacts Firmware File Postfix a LDAP Book Config File Prefix e Dere ind Config File Postfix mDNS Override Server Use Type A ad Figure 17 GXV3275 Upgrade Configuration via Web GUI IN Note Please do not power off or unplug the GXV3275 when the upgrading process is on UPLOAD FIRMWARE LOCALLY If there is no HTTP TFTP server
5. Selects the SIP Account used for the multi purpose keys Configures the display name for the multi purpose key Configures the UserID for the corresponding multi purpose key mode Configures the display format for the multi purpose keys Users could select display Name UserID or Name UserID Name is the one saved in GXV3275 Contacts The default setting is Name Configure whether the display name from server side will be shown or not The default setting is No GXV3275 Administration Guide Page 62 of 91 ndstream Innovative IP Voice 4 Video MAINTENANCE PAGE DEFINATION MAINTENANCE NETWORK SETTINGS Address Type DHCP Host name Option 12 DHCP Vendor Class ID Option 60 IP Address Subnet Mask Default Gateway DNS Server 1 DNS Server 2 PPPoE Account ID PPPoE Password Alternate DNS Server Second Alternate DNS Server Enable LLDP Layer 3 QoS for SIP Layer 3 QoS for Audio Layer 3 QoS for Video Layer 2 QoS 802 1Q VLAN Tag Layer 2 QoS 802 1p Priority Value PC Port VLAN Tag Firmware Version 1 0 1 54 Allows users to configure the appropriate network settings on the phone Users could select DHCP Static IP or PPPoE By default it is set to DHCP Specifies the name of the client This field is optional but may be required by some Internet Service Providers Used by clients and servers to exchange vendor class ID The default setting is Grandstream GXV3275 Enter the IP addre
6. E sen Innovative IP Voice amp Video e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allow any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR allow any length of numbers with leading digit 2 replacing the 2 with 011 when dialed 3 Default Outgoing X x x xx x Allow any number of digits OR any number with a leading OR any number with a leading OR any number with a leading followed by a 2 digits number and a To dial from keypad press on 0 until appears on LCD Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 1900x prevents dialing any number started with 1900 e lt 1617 gt 2 9 xxxxxx allow dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allow dialing to any US Canada Number with 11 digits length e 011 2 9 x allow international calls starting with 011 e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 NOTE In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dia
7. Trace List View Trace Firmware Version 1 0 1 54 dstream Innovative IP Voice amp Video The URL IP address for the syslog server The default setting is log ipvideotalk com Selects the level of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING AND ERROR Syslog messages are sent based on the following events e Product model version on boot up INFO level e NAT related info INFO level e Sent or received SIP message DEBUG level e SIP message summary INFO level e Inbound and outbound calls INFO level e Registration status change INFO level e Negotiated codec INFO level e Ethernet link up INFO level e SLIC chip exception WARNING and ERROR levels e Memory exception ERROR level Press the clear log button to clear log Specifies the log tag to filter the log Selects the log priority The log priority options are Verbose Debug Info Warn Error Fatal Silent suppress all output Press START to start capturing a trace and press STOP to stop the capture process The captured trace can be listed here in the drop down box Users can also click on Delete button to delete the selected trace Press LIST to view the list of captured traces in web browser It will show the time when the trace was captured Click on the name of the file to download and view the trace Note The trace files are saved in phone s internal storage Users can
8. Enable 100rel Use Privacy Header Use P Preferred ldentity Header SIP Transport SIP URI Scheme When Using TLS Use Actual Ephemeral Port in Firmware Version 1 0 1 54 ndstream Innovative IP Voice amp Video The Session Timer can be refreshed using the INVITE method or the UPDATE method Select Yes to use the INVITE method to refresh the session timer The default setting is No If set to Yes and the remote party supports session timers the phone will use a session timer when it makes outbound calls The default setting is No If set to Yes and the remote party supports session timers the phone will use a session timer when it receives inbound calls The default setting is No If Force Timer is set to Yes the phone will use the session timer even if the remote party does not support this feature If Force Timer is set to No the phone will enable the session timer only when the remote party supports this feature To turn off the session timer select No The default setting is No The use of the PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is very important in order to support PSTN internetworking To invoke a reliable provisional response the 100rel tag is appended to the value of the required header of the initial signaling messages The default setting is No Controls whether the Privacy Header will present in the SIP INVITE me
9. Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 80 of 91 dstream Innovative IP Voice amp Video When the GXV3275 boots up it will issue TFTP or HTTP request to download a configuration XML file named cfgxxxxxxxxxxxx followed by cfgxxxxxxXxxxxX xmI where XXXXXXXXXXXX is the MAC address of the phone i e cfg000b820102ab and cfg9000b820102ab xml If downloading cfgxxxxxxxxxxxx xmI file is not successful the provision program will download a generic cfg xml file The configuration file name should be in lower case letters For more details on XML provisioning please refer to the following document http www grandstream com general gs provisionin uide public pdf BACKUP The following data on the GXV3275 can be backed up and restored to the phone again using the built in D Backup aal e System applications Blacklist Contacts Call history Config SMS Calendar and desktop settings e Third party applications GENERATE BACKUP FILE Y 1 Open Backup application by tapping on icon D from phone s menu or desktop 2 A list the previous backup files will be displayed if any Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 81 of 91 fream Innovative IP Voice amp Video Backup 2014 04 14 11 32 09 694KB 7 system apps O third party apps 2014 04 14 11 23 45 694KB 7 system apps O third party apps Figure 19 GXV3275 Backup 3 Tapon icon g to select the application
10. Tap Clear data to delete an applications settings and other data This setting might valid for some applications If the application stores data in a temporary space of the phone s memory Cache lists how much information is stored Tap on Clear cache to clear the cache Launch by default If the application is configured to launch certain file type by default tap on Clear defaults to reset this Permissions lists information of the data that the app has access to For example the application might access the location information storage phone calls and etc If an application is misbehaving tap on Report softkey if available to send the developer information for the application IN Note Stopping a built in application operating system processes or services might disable one or more dependent functions on the phone Users may need restart the phone to restore full functionality again SECURITY SETTINGS SCREEN SECURITY Screen lock Set up pattern or password for screen lock Wizard will be provided to set up the pattern The screen will be locked after booting up or the screen is off e screensaver screen activated or manually slide down Status Bar System Settings Screen Off FI to turn off LCD Users will then be required to enter password or pattern to login When the screen is locked users can still be able to answer or reject incoming call Owner Info Display owner info on the lock screen This can be us
11. answer The default value is 20 seconds The valid range is from 1 to 120 Specifies matching rules with number pattern or Alert Info text When the incoming caller ID or Alert Info matches the rule the phone will ring with selected distinctive ringtone Matching rules e Specific caller ID number For example 8321123 e A defined pattern with certain length using x and to specify where x could be any digit from 0 to 9 Samples XX4 at least 2 digit number xx only 2 digit number 345 xx 3 digit number with the leading digit of 3 4 or 5 6 9 xx 3 digit number with the leading digit from 6 to 9 e Alert Info text Users could configure the matching rule as certain text eg priority and select the custom ring tone mapped to it The custom ring tone will be used if the phone receives SIP INVITE with Alert Info header in the following format Alert Info lt http 127 0 0 1 gt info priority Selects the distinctive ring tone for the matching rule When the incoming caller ID or Alert Info matches the rule the phone will ring with the selected ring Click on Browse button to upload the music file from local PC The MOH audio file has to be in wav or mp3 format Note Please be patient while the audio file is being uploaded It could take more than 3 minutes to finish the uploading especially the file size is large The button will show as Processing during the uploading Once done it will show as Browse again Cli
12. ESSID Wi Fi Basics Enable Disable Wi Fi The default setting is Enable Click on Scan to detect the available Wi Fi network within the area The ESSID s will show in the box Click on Select to select the Wi Fi network to connect to ESSID Password MAINTENANCE TIME SETTINGS Assign NTP Server Address DHCP Option 42 override NTP server DHCP Option 2 to override Time Zone setting Time Zone Time Display Format Date Display Format Firmware Version 1 0 1 54 Fill in the ESSID you would like to save the Wi Fi password Enter the password for the ESSID Defines the URL or IP address of the NTP server The phone may obtain the date and time from the server The default setting is us pool ntp org Defines whether DHCP Option 42 should override NTP server or not When enabled DHCP Option 42 will override the NTP server if it s set up on the LAN The default setting is Yes Allows device to get provisioned for Time Zone from DHCP Option 2 in the local server automatically The default setting is No Controls the date time display according to the specified time zone 12 hour or 24 hour time display format Configures the date display format on the LCD The following formats are supported e Normal M DD YYYY 1 31 2012 e YYYY MM DD 2012 01 31 e MM DD YYYY 01 31 2012 e DD MM YYYY 31 01 2012 The default setting is DD MM YYYY GXV3275 Administration Guide Page 65 of 91 ndstream Innovativ
13. and configure Android keyboard including sound auto correction word suggestion and so on e Texi to speech output Set up and configure the text to speech settings gt Prefer engine Select the engine type The default engine is Pico TTS gt Speech rate Adjust the speech rate gt Listen to an example Play and listen the example of speech synthesis e Pointer speed Adjust the sensitivity of the mouse pointer in those device ACCOUNTS The GXV3275 allows users to add Google account Email account and other 3rd party applications account to the phone Once the account is associated the browser calendar and contacts can be synced up with the signed in account on the GXV3275 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 31 of 91 ndstream Innovative IP Voice amp Video Accounts IT 13 09 Accounts rs Google Add account Figure 7 GXV3275 Accounts Sync Up Settings Google Account Signed In fa E G 13 13 Accounts e gstestwang2 gmail com PRIVACY Location settings Figure 8 GXV3275 Accounts Sync Up Settings Google Account Synced Up Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 32 of 91 ndstream Innovative IP Voice amp Video laa 13 12 gstestwang2 gmail com Google Browser M Calendar M Contacts ki Figure 9 GXV3275 Accounts Sync Up Settings Select Browser Calendar and Contacts Additionally if Google account is set up a
14. dstream Innovative IP Voice amp Video DOCUMENT PURPOSE This document describes how to configure the GXV3275 via phone s LCD menu and web Ul menu to fully manipulate phone s features The intended audiences of this document are phone administrators To learn the basic functions of the GXV3275 please visit http www grandstream com support to download the latest GXV3275 User Guide Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 7 of 91 dstream Innovative IP Voice amp Video GNU GPL INFORMATION GXV3275 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http www grandstream com support fag gnu gpl Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 8 of 91 dstream Innovative IP Voice amp Video CHANGE LOG This section documents significant changes from previous versions of GXV3275 user manuals Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here FIRMWARE VERSION 1 0 1 54 e Added Hide LDAP Contacts ACCOUNT SIP SETTINGS e Added Hide Local Call History ADVANCED SETTINGS GENERAL SETTINGS e Added BS Call Log Update Inte
15. 2 hours 4 hours 6 hours 8 hours Download Interval and 12 hours The phone will automatically send download request to the download server based on the download interval IN Note For more information on XML Based Downloadable Phonebook on GXV3275 please refer to the GXV3275 XML Phonebook Guide in the following link http www grandstream com products gxv series gxv3275 documents gxv3275 xml phonebook guide p df Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 71 of 91 MAINTENANCE LDAP BOOK Server Address Port Base DN User Name Password LDAP Name Attributes LDAP Number Attributes LDAP Mail Attributes LDAP Name Filter Firmware Version 1 0 1 54 ndstream Innovative IP Voice 4 Video Configures the IP address or domain name of the LDAP server Configures the LDAP server port The default port number is 389 Configures the LDAP search base This is the location in the directory where the search is requested to begin Example dc grandstream dc com ou Boston dc grandstream dc com Configures the bind Username for querying LDAP servers Some LDAP servers allow anonymous binds in which case the setting can be left blank Configures the bind Password for querying LDAP servers The field can be left blank if the LDAP server allows anonymous binds Specifies the name attributes of each record which are returned in the LDAP search result This field allows the users to config
16. 3 QoS for Audio This field defines the layer 3 QoS parameter for audio packets This is the value used for IP Precedence Diff Serv or MPLS The Default value is 48 e Layer 3 QoS for Video This field defines the layer 3 QoS parameter for video packets This is the value used for IP Precedence Diff Serv or MPLS The Default value is 48 e Layer 2 QoS 802 1Q VLAN Tag This field contains the value used for layer 2 VLAN tagging The Default value is 0 e Layer 2 QoS 802 1p Priority Value This assigns the priority value of the Layer2 QoS packets The Default value is 0 e 802 1x mode This option allows the user to enable disable 802 1x mode on the phone The default setting is disabled To enable 802 1x mode select the 802 1x mode enter the Identity and MD5 Password to be authenticated to the network e Identity This filed is for inputting the identity information for the 802 1x EAP MD5 mode e MD5 Password This field is for inputting the password for the 802 1x EAP MD5 mode TETHERING amp PORTABLE HOTSPOT The GXV3275 can be served as a Wi Fi access point for other devices to connect to wireless network if hotspot is turned on 1 Turn on hotspot by tapping on Portable Wi Fi hotspot Icon F1 will show on the top status bar of the GXV3275 2 Tap on Set up Wi Fi hotspot to configure network SSID security type and password Please make Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 25 of 91 dstream Innovative
17. Clear the SD card Reset Figure 26 GXV3275 Web GUI Factory Reset 3 Adialog box will pop up to confirm factory reset 4 Click OK to restore the phone to factory settings Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 88 of 91 dstream Innovative IP Voice amp Video Factory reset will erase all your settings and will reboot the device are you sure to continue OK Cancel Figure 27 GXV3275 Web GUI Confirm Factory Reset RESTORE TO FACTORY DEFAULT VIA HARD KEYS If users could not access web GUI for factory reset or when the GXV3275 cannot bootup follow the steps below to reset the GXV3275 via LCD keys 1 Power cycle the GXV3275 and the 5 LCD keys on the bottom of the screen will light up 2 Wait for the LCD keys light to turn off 3 Once the light is off immediately press and hold both keys de the second LCD key from the left and the fourth LCD key from the left at the same time Release the keys when the LCD screen display Factory reset please wait 5 The GXV3275 will reboot with factory default settings SAFE MODE The GXV3275 allows users to enter safe mode by pressing the Menu button during bootup Before entering the safe mode please power cycle the phone and when the plain text GRANDSTREAM shows up immediately press and hold the Menu button until the phone completely boots up Users will see the phone boot up in safe mode Under safe mode only th
18. Enable Disable and rename the BroadWorks Xsi Placed Call Log features on the phone If keep the Name box blank the phone will use the default name Incoming for it GXV3275 Administration Guide Page 74 of 91 ndstream Innovative IP Voice 4 Video MAINTENANCE DEVICE MANAGER AE Mode Disable Missed Call Backlight Key Backlight Disable Missed Call Indicator Disable MWI Indicator Disable New Message Indicator Disable Contact or Message Full Indicator Disable Indicator When LCD is Off RJ9 Headset TX Gain dB RJ9 Headset RX Gain dB 3 5mm Earphone TX Gain dB 3 5mm Earphone RX Gain Firmware Version 1 0 1 54 AE mode Automatic Exposure has two options Dark Environment and Bright Environment Users could select the mode according to the actual environment dark or bright where the camera is being used The phone s camera settings including exposure brightness contrast and Gamma value will be automatically adjusted to achieve better visual effect under the selected environment The default setting is Bright Environment If set to Yes the LCD screen won t be turned off after screen timeout when there is unchecked missed call on the phone The default setting is No Configure the backlight for the touch keys on the GXV3275 Users can select Change with LCD brightness Always Bright or Always Dark The default setting is Change with LCD brightness which mean it will turns off if the L
19. default setting is 720P Note For some network environment the default setting 720P might be too high that causes no video or video quality issue during video call In this case please change H 264 Image Size to VGA or CIF and change Video Bit Rate to 384kbps or lower Select the H 264 profile type from Baseline Profile Main Profile High Profile or BP MP HP The default setting is Baseline Profile Lower levels are easier to decode but higher levels offer better compression Usually for the best compression quality choose High Profile for playback on low CPU machines or mobile devices choose Baseline Profile If BP MP HP is selected all three profiles GXV3275 Administration Guide Page 48 of 91 Video Bit Rate SDP Bandwidth Attribute H 264 Payload Type SRTP Mode SRTP Encryption Bit Silence Suppression Firmware Version 1 0 1 54 C iten Innovative IP Voice amp Video Baseline Profile Main Profile and High Profile will be used for negotiation during high requirement video conference to achieve the best result This is usually used in video conference when there is higher requirement on the video Configures bit rate for video call The default setting is 2048 kbps The valid range is from 32 2048 kbps The video bit rate can be adjusted based on the network environment Increasing the video bit rate may improve video quality if the bandwidth is permitted If the bandwidth is not
20. is normal RJ11 headset Plantronics EHS headset or Jabra EHS headset This option controls the audio channel behavior when handset is not picked up for incoming outgoing calls If set to Yes RJ9 headset will be automatically used for the answered and dialed calls Otherwise speakerphone will be used The default setting is No Select the transmission gain of the handset The default setting is OdB Select the receiving gain of the handset The default setting is OdB GXV3275 Administration Guide Page 76 of 91 dstream Innovative IP Voice amp Video UPGRADING AND PROVISIONING The GXV3275 can be upgraded via TFTP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download method Configure a valid URL for TFTP HTTP or HTTPS the server name can be FQDN or IP address Examples of valid URLs firmware grandstream com fw ipvideotalk com gs UPGRADE AND PROVISIOING CONFIGURATION There are two ways to setup upgrade and provisioning on GXV3275 They are Keypad Menu and Web GUI e Configure via keypad Menu In GXV3275 Settings select Advanced Settings gt Upgrade Users may then select the upgrade mode and enter the IP address or FODN for the Firmware server and the Config server After making the changes tap Save button to save the change Then reboot the phone X Cancel Upgrade Mode HTTP 4 Firmware Upgrade and Provisioning Always Check when Bootup 4 HTTP HTTPS Username
21. the firmware version for the GXV3275 ADVANCED SETTINGS Account gt Configure SIP account s registration information Tap on one account and fill in the necessary information to register the account which includes Account Active Account Name SIP Server SIP User ID SIP Auth ID SIP Auth Password Voice Mail User ID and Display Name gt GXV3275 supports UCM Auto Config Number feature This feature allows the Grandstream UCM located in the same network automatically to assign accounts and to register them to GXV3275 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 34 of 91 dstream Innovative IP Voice amp Video Select Registering Number aa X7 14 47 Select Registering Number Q Search Number 4000 4002 4003 4004 Figure 11 GXV3275 UCM Auto Config Number Select Registering Numbers Auto config X Cancel Select Account Location the selected account will be ov Account Not Configured 4 Select Registering Number 4002 4 Figure 12 GXV3275 UCM Auto Config Number Enabling Registering Number e Upgrade gt Upgrade Mode This field allows the user to choose the firmware upgrade method TFTP HTTP or HTTPS gt Firmware Upgrade and Provisioning Defines the rules for automatic upgrade Always Check at Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 35 of 91 dstream Innovative IP Voice amp Video bootup when F W pre suffix changes Skip the Firmware C
22. the silence suppression VAD feature If set to Yes when GXV3275 Administration Guide Page 49 of 91 ndstream Innovative IP Voice 4 Video silence is detected a small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled The default setting is No Configures the number of voice frames transmitted per packet When configuring this it should be noted that the ptime value for the SDP will change with different configurations here This value is related to Voice Frames Per TX the codec used and the actual frames transmitted during the in payload call For end users it is recommended to use the default setting as incorrect settings may influence the audio quality The default setting is 2 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 50 of 91 ACCOUNT CALL SETTINGS Start Video Automatically Start Video Call Fullscreen Remote Video Request Dial Plan Prefix Dial Plan Firmware Version 1 0 1 54 ndstream Innovative IP Voice 4 Video If set to Yes the phone will automatically initiate video calls when the user dialed numbers from the phone contact conference or other apps And the phone will automatically answer the video calls when user picks up the handset The default setting is Yes If set to Yes the video call will go to the full screen mode automatically when it is answered The default setting is Yes
23. 0 SAATOS SYS PEM INFO soos ois EE EE N 41 AGGOUNT PAGE DEFINITIONS vos nam tater see GO ELKE ER EE eg nit ve Ee n EKG Rue de 42 ACCOUNT GENERAL SETTINGS asana aa aaa 42 ACCOUNT NETWORK SETTINGS ee ee ese ee ee ee ee ge ee ee GR ee anna RA ee Re ee Re ee ee ge ee ee ee ee ee 43 ACCOUNT SIP SETTINGS A 44 AGCOUNT CODEC SETTINGS o eeste eek ee aasa aap anne divin Gee ges este sd 48 ACCOUNT CALL ET RRE 51 ADVANCED SETTINGS PAGE DEFINATIONS ulanan ee ee ee ee ee ee ee ee ee ge ee ee ee ee ee ee ee ee ee ee ee ee ee eek ee 56 ADVANCED SETTINGS GENERAL SETTINGS ese ese ee se ee ee ee wana ee ee wana ee ee ee ge ee ge ee ge ee ee ee ee 56 ADVANCED SETTINGS CALL FEATURES ee ee ee ee se ee ee ee ee ee wana nananana ee ke ee ge ee ge ee ge ee ee ee ee 58 ADVANCED SETTINGS VIDEO SETTINGS 222 2 nnaman ese ese ee wana anna anna wana ee ge ee ese ese ge ee ee ee ee ee 60 ADVANCED SETTINGS TONE GENERATOR ee ese ese ee se ee anna wana nananana ee ge ee ge ee ge ee ge ee ee ee ee 60 ADVANCED SETTING MPK GENERAL SETTINGS FOR MPK APP 61 ADVANCED SETTING MPK LCD SETTINGS FOR MPK APP 62 MAINTENANCE PAGE DEFINATION AA 63 MAINTENANCE NETWORK SETTINGS 2 mann nannnwanw anna aano wana wana ee ge ee ge ee ge ee ee ee ee ee ee ee ee ek ee eke ee 63 MAINTENANCE WI FI SETTINGS ese ee ee ee se ee se ee ee ee anna ee ee wana ee ke ee ee ge ee ee ee ee ee ee eke eke ee 65 MAINTENANCE TIME SETTINGS ec ese se ees ese ee se ee ee ee anna ann
24. 000b82578f18 0 Figure 3 GXV3275 Bluetooth Paired Device Settings For more information about Bluetooth feature on the GXV3275 please refer to the following link http www grandstream com products gxv_series qxv3275 documents gxv3275 bluetooth goude od VPN 1 Tap on Add VPN profile to set up VPN connection The supported VPN type are PPTP L2TP IPSec PSK L2TP IPSec RSA IPSec Xauth PSK IPSec Xauth RSA and IPSec Hybrid RSA 2 Once added the profile will be displayed in the VPN list 3 Touch and press it for about 2 seconds until a dialog box shows up Users can select to edit this VPN profile or delete it PROXY SETTINGS Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 24 of 91 dstream Innovative IP Voice amp Video For some network setup it is required to connect to the Internet via proxy server Manually configure Proxy hostname Proxy port and Bypass proxy for in proxy settings for the phone to get Internet connection successfully ADDTIONAL NETWORK SETTINGS e LLDP Turn on off LLDP on the GXV3275 If turned on the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag Layer 2 QoS 802 1p priority and Layer 3 QoS in a plug and play manner e Layer 3 QoS for SIP This field defines the layer 3 QoS parameter for SIP packets This is the value used for IP Precedence Diff Serv or MPLS The Default value is 48 e Layer
25. 3275 as shown on the top of the Bluetooth settings screen gt Search for devices Press MENU button and select Search for devices to initiate scan process on the GXV3275 to discover the Bluetooth devices within the range gt Enable headset mode When it s turned on the connected mobile devices via Bluetooth can switch phone call to the GXV3275 so that users can talk using the GXV3275 handset speaker for phone calls on the mobile devices The Bluetooth Handsfree profile for the mobile phone number will also show as one line in the dial screen for users to make call using the GXV3275 gt Pairing Tap on the Bluetooth device name in the scan result to pair and connect to the device Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 23 of 91 dstream Innovative IP Voice amp Video gt Show received files Press MENU button and select Show received files to view Bluetooth file transfer history and access received files F gt Paired device settings If the device is paired tap on icon on the right side of the paired Bluetooth device name to access settings including Rename Unpair and Headset audio Please note Headset audio can be turned on only if Enable headset mode is set to Yes Bluetooth settings la GZS G 18 15 GXV3275 t ki enable headset mode Paired devices amp Xiaolong s iPhone i Available devices LI gxp2140_000b82578eec 0 LI gxp2140_000b82578f3d 0 LI gxp2140_
26. CD is off and turns on if the LCD is back on If set to Yes the LED indicator on the upper right corner of the GXV3275 will not light up when there is missed call on the phone The default setting is No If set to Yes the LED indicator on the upper right corner of the GXV3275 will not light up when there is new voicemail on the phone The default setting is No If set to Yes the LED indicator on the upper right corner of the GXV3275 will not light up when there is new message on the phone The default setting is No If set to Yes the LED indicator on the upper right corner of the GXV3275 will not light up when the contact storage or message storage is full The default setting is No If set to Yes the LED indicator on the upper right corner of the GXV3275 will not light up when the LCD screen is off The default setting is No Select the transmission gain of the RJ9 headset The default setting is 0dB Select the receiving gain of the RJ9 headset The default setting is 0dB Select the transmission gain of the 3 5mm Earphone The default setting is OAB Select the receiving gain of the 3 5mm Earphone The default setting GXV3275 Administration Guide Page 75 of 91 dB Headset Type Accept Call and Speaker Dial in RJ9 Headset Automatically Handset TX Gain dB Handset RX Gain dB Firmware Version 1 0 1 54 ndstream Innovative IP Voice 4 Video is OdB Selects whether the connected headset
27. IP Voice amp Video sure the password has at least 8 characters Otherwise users won t be able to save the setting 3 On the other device that needs Wi Fi access turn on Wi Fi look for the SSID of the GXV3275 hotspot and enter authentication information to get connected Tethering amp portable hotspot Set up Wi Fi hotspot Network SSID AndroidAP Security WPA2 PSK Figure 4 GXV3275 Wi Fi Hotspot SOUND Use the Sound settings to configure phone s sound mode volume ring tone and notification tone e Silent mode Tap on it to turn on off the sound from speaker when there is incoming call e HDMI Tap on it to switch the audio output between the HDMI and local channels when HDMI device connected If it is on the audio will be output via the remote HDMI device Or it will output from local speaker headset or other non HDMI audio channels e Line order Tap on it to select 3 5mm earphone line order CTIA or OMTP Audio loopback test for the selected option is available if the 3 5mm earphone is plugged in e Volume Tap on Volume and scroll left right to adjust the volume for Ringtone Media and Alarm When adjusting the volume the tone will be played reflecting the volume change e Ringtone Select phone s ringtone for incoming call e Notification tone Select notification ringtone DISPLAY e Brightness Tap on Brightness and scroll left right to adjust the LCD brightness Firmware Version 1 0 1 54 GXV3275 Adm
28. P address This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 Users will need this number to access the Web GUI For example if the phone shows 192 168 40 154 please enter http 192 168 40 154 in the address bar of the browser Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 38 of 91 dstream Innovative IP Voice amp Video SAVING CHANGES When changing any settings on the web Ul always SUBMIT them by pressing the Save button on the bottom of the page and then clicking the Apply button on the top of the page to apply the configuration changes For those options with W next to it in the Web page users must reboot the phone for the changes to take effect DEFINITIONS This section describes the options in the GXV3275 Web GUI As mentioned you can log in as an administrator or an end user e Status Displays the Account Status Network Status and System Info of the phone e Account 1 6 To configure each of the SIP accounts e Advanced Settings To configure General Settings Call Features Video Settings Tone Generator and MPK Settings for MPK App e Maintenance To configure Network Settings Wi Fi Settings Time Settings Web SSH Access Upgrade Syslog Logcat Debug Language TR 069 Contacts and Device Manager The following table shows the web pages accessible by end user and administrator respectively Table 4 GXV3275 Web Access User Type Username Default Pa
29. RI on the service side first e BLF1006 myserver com with a list of extension included On the phone in this eventlist BLF URI field fill in the URI without the domain i e BLF1006 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 61 of 91 dstream Innovative IP Voice amp Video ADVANCED SETTING MPK LCD SETTINGS FOR MPK APP Key Mode MPK List Account Name UserID Display Format Show DisplayName from Server Firmware Version 1 0 1 54 Assigns a function to the Multi Purpose Key from the MPK App installed on the GXV3275 The MPK App can be downloaded from GS Market The key mode options are e Speed Dial Press to dial the extension configured in UserlD field e Busy Lamp Field BLF Monitor the extension status as configured in UserlD field e Call Transfer Transfer the current active call to the extension configured in UserlD field e Call Intercom Intercom paging to the extension configured in UserlD field e Speed Dial via Active Account Similar to Speed Dial but it will dial based on the current active account For example if the phone is offhook and account 2 is active it will call the configured extension using account 2 e Dial DTMF Dial the DTMF digits filled in UserlD field during the call e Call Park Configure the call park feature code to park or pick up the call The configured MPK will show in the MPK List Users could select Up Down and More to select edit and delete the MPK
30. Settings Wi Fi ON OFF Wi Fi Settings Bluetooth ON OFF Bluetooth Settings available when Bluetooth is turned on VPN OpenVPN Proxy settings Additional Network Settings Tathering amp portable hotspot General gt Silent mode ON OFF gt HDMI ON OFF gt Line Order gt Volumes Incoming Calls Ringtone Notifications Notification tone Brightness Screen timeout Screensaver Timeout Daydream Font size Landscape Screen GXV3275 Administration Guide Page 17 of 91 Storage Applications Location Access Security Settings Language amp Keyboard Accounts Date amp Time About Phone Firmware Version 1 0 1 54 ndstream Innovative IP Voice 4 Video e HDMI e HDMI Display Settings Display storage status for internal storage SD card and USB flash drive devices plugged into the phone Manage applications installed on the phone e Access to my location ON OFF e Wi Fi amp mobile network location e Screen security gt Screen Lock gt Owner Info e Passwords gt Make passwords visible e Device administration gt Device administrators gt Unknown sources gt Verify apps e Credential storage gt Trusted Credentials gt Install from SD Card gt Clear Credentials e Language e Spell checker e Personal dictionary e Keyboard amp Input methods gt Default e Speech gt Text to speech output e Mouse Trackpad gt Pointer speed Add account to the phone to sync up contacts and Go
31. The default setting is XML Press Save to open the XML file and save it to PC If set to Yes when the phonebook file is imported to the phone the old phonebook entries will be removed The default setting is No If set to Yes when the phonebook file is imported to the phone the duplicate entries will be removed The default setting is No Press Browse to select phonebook file from local PC and upload to the phone Download XML Phonebook Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 70 of 91 ndstream If set to Yes when the phonebook XML file is downloaded to the Clear The Old List phone the old phonebook entries will be removed The default setting is No If set to Yes when the XML phonebook file is downloaded to the Replace Duplicate Items phone the duplicate entries will be removed The default setting is No Selects OFF to disable XML phonebook download or Download Mode TFTP HTTP to download the phonebook from a TFTP HTTP remote server The default setting is OFF Selects the file encoding format for XML phonebook download The File Encoding ER default setting is UTF 8 Specifies server address to download the XML phonebook file The Download Server default XML phonebook file name the phone sends reduest for is phonebook xml Click Download button to start downloading the XML phonebook to Download Now the phone immediately Select download interval from
32. a 22 VEN GE EE 24 PROXY SETTINGS a ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 24 ADDTIONAL NETWORK SETTINGS aaa 25 TETHERING amp DOPRIAPBICHOTGbOT ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 25 SOUND EE 26 DS PAY EE 26 bel EE 27 APPLICATIONS aaa 29 VIEW APPLICATIONS ee a 29 MANAGE APPLICATIONS ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 29 SECURITY SETTINGS ee ee ee ee ee ee ee ee ee ee ee ee a ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 30 SCREEN SECURITVY ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ranana ee ee ee ee ee ee ee ana 30 PASSWORDS bins EE 30 DEVICE ADMINISTRATION 31 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 1 of 91 dstream Innovative IP Voice amp Video CREDENTIAL STORAGE 2 2 aga ba a a AA AL 31 LANGUAGE amp KEYBOARD Uma AA ANNA ARLAN ANA AG 31 ee el EE EM DATE ME KM RT EE EE N EER 34 ABOUT ye ER ER ANG NGPA OE AALAGA 34 ADVANCED SETTINGS anan haaa aaa npaka paman aa 34 als eo N N NR RE OR ER N N OE N 36 GXV3275 WEB GUI SETTING SS sasies sd seed nss se NA sd de dd WA di 37 ACCESS GXV3275 EE UE 37 evil ete id ie ss EE RE EE EE N 39 DEFINIMMONS rrecn RR EE feiende 39 TOOLBAR VT 40 STATUS PAGE DEFINITIONS aa Baan aha ka APANG ANA Aa NAA 40 STATUS ACCOUNT STATUS iese ESEL SESSE ANA AN NABA 40 STATUS NETWORK STATUS AA 4
33. a ee ee ee ge ee ge ee ge ee ee ee ee Ge ee ee ee ek ee eke ee 65 MAINTENANCE WEB SSH ACCESS ee ee ee ee se ee ee ee ee ee wana ee ee ee ge ee ge ee ge ee ee ee ee ee ee ee eke eke ee 66 MAINTENANCE UPGRADE ee ee ee ese ee ee ee ee ee ge ee ee ee anna nananana ee Re ee ke ee ee ee ee ee Ge ee ee eke ke ee 66 MAINTENANC EWL OO 69 MAINTENANGE LOGGAT AR N EE EE OE 69 MAINTENANGE DEBUG iese sess cuts ese Se ee Ee Ee AG Re Gee AGE ese LEED EER GAS De gee ERG ees eg a ese ge ESE EDE ee 69 MAINTENANCE LANGUAGE ul ee ee ee ee ee ee ee se ee ee ee ee ee anas anna sana ee Re ee Re ee ge ee ee ee ee ee ee eke ee ee 70 MAINTENANCE TR Oe 70 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 2 of 91 dstream Innovative IP Voice amp Video MAINTENANCE CON AE Bare Es Ge eds ese terat 70 MAINTENANCE LDAP BOOK cai NANANA 72 MAINTENANCE BROADBOFT EEN 74 MAINTENANGE DE VICE ma 75 UPGRADING AND PROVISIONING u s 71 UPGRADE AND PROVISIOING CONFIGURATION EEN 77 ENEE 78 FEN 79 NO ee 80 PROVISIONING AND CONFIGURATION FILE DOWNLOAD 80 PN 81 FEN PE 81 RESTORE FROM BACKUP Ebbesen duket 83 eer 84 FACTORY BESET ses ses ss se sos siese INR Ned GN gs KO N GN Ge ke N Ged 87 RESTORE TO FACTORY DEFAULT VIA LCD MENU paaa ending 87 RESTORE TO FACTORY DEFAULT VIA THE WEB GU 88 RESTORE TO FACTORY DEFAULT VIA HARD KEYS eee 89 EE 89 EXPERIENCING THE GXV3275 APPLICATION PHONE e ees esse ee esse 91 Firmware Version 1 0 1 54 GXV3275 Adm
34. access or delete the trace files from LCD gt FileManager gt Internal Storage gt ppp directory GXV3275 Administration Guide Page 69 of 91 MAINTENANCE LANGUAGE Language MAINTENANCE TR 069 Enable TR 069 ACS URL ACS Username ACS Password Periodic Inform Enable Periodic Inform Interval s Connection Request Username Connection Request Password Connection Request Port CPE Cert File CPE Cert Key MAINTENANCE CONTACTS stream Innovative IP Voice amp Video Select the language displayed on the phone s LCD Enables TR 069 The default setting is No URL for TR 069 Auto Configuration Servers ACS ACS username for TR 069 ACS password for TR 069 Enables periodic inform If set to Yes device will send inform packets to the ACS The default setting is No Sets up the periodic inform interval to send the inform packets to the ACS The user name for the ACS to connect to the phone The password for the ACS to connect to the phone The port for the ACS to connect to the phone The Cert File for the phone to connect to the ACS via SSL The Cert Key for the phone to connect to the ACS via SSL Import Export File Encoding File Type Save Phonebook to PC Clear The Old List Replace Duplicate Items Local File Selects the file encoding format for phonebook file import export The default setting is UTF 8 Selects the file format for phonebook file import export from XML VCard CSV
35. acts Calendar Blacklist Wait to Restore SMS Wait to Restore Desktop Settings Wait to Restore Figure 22 Restore Process AUTOMATIC BACKUP Y 1 Open Backup application by tapping on icon D from phone s menu or desktop 2 Tapon and select Auto Backup 3 Configure the automatic backup settings Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 84 of 91 dstream Innovative IP Voice amp Video Backup 11 52 Automatic Backup Settings Enable Automatic Backup ON Backup freguency Sunday Saturday 4 Set Time 12 52 4 Backup Items Figure 23 Automatic Backup Settings e Enable Automatic Backup Turn on the enable automatic backup on the phone e Backup Frequency Select the day of the week for the phone to automatically start backup e Set Time Select the hour and minute of the day for the phone to automatically start backup e Backup Item Tap to select the applications you would like to backup automatically Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 85 of 91 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 86 of 91 dstream Innovative IP Voice amp Video FACTORY RESET RESTORE TO FACTORY DEFAULT VIA LCD MENU AN Warning Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the setti
36. and flashed into the phone Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone Enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone Enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone Configures whether to send basic HTTP authentication information to the server when using wget to download cfg xml file If set to Yes HTTP HTTPS username and password will be sent to the server no matter the server requires authentication or not If set to No HTTP HTTPS username and password will be sent to the server only if the server requires authentication The default setting is No Allows mDNS override config firmware server setting on the phone if present Users can select to use Type or Type SRV The default setting is Use Type A DHCP option 66 originally was only designed for TFTP server Later on it was extended to support an HTTP URL The GXV3275 supports both TFTP and HTTP server via option 66 The default setting is Yes Enables DHCP Option 120 from local server to override the SIP Server on the phone The default setting is Yes Enables automatic provision feature on the phone w
37. andstrean Innovative IP Voice amp Video Grandstream Networks Inc GXV3275 IP Multimedia Phone for Android Administration Guide GXV3275 ADMINISTRATION GUIDE This page intentionally left blank GXV3275 Administration Guide dstream Innovative IP Voice amp Video Index DOCUMENT PURPOSE ausnnennnnaunnnennnnnunnnennnnnnnnnennnnnvnnnnnnnnnvnnnnnnnnnvnnnnnnnnn 7 GNU GPL INFORMATION ee ee ee ee ee ee ee ee ee ee ee ee ee ee Re ee ee 8 CHANGE LOG asses esse Ke ee GG 9 FIRMWARE VERSION 1 0O1 ba 9 FIRMWARE VERSION 1 0 1 39 1122221 9 FIRMWARE VERSION 1 0 1 29 1112121211 9 WELCOME N RE EE AMA 11 PRODUCT OVERVIEW sis eel Se a oe ed Ge SG nnna 13 FEATURE HIGHTLIGHTS ass Se maang ee ee see ee se ee ee ee ee ee de ee ee Ge ee ee Se ee ee ee ee ee KN ee de ee Se ee ee ee de Ge ee ee ee 13 GXV3275 TECHNICAL SPECIFICATIONS ee a 13 GXV3275 LCD SETTINGS ek ee ee ee ee ee ee ENNEN ee ee Re ee ee ke ee 17 OPEN LCD SETTINGS ie SE ees Se EE Re Ee Se Ne ee Pe Ee Ge De KERN EE Ge Ga EER EER Ne ee ER Ma 19 PERSONALIZED ACCOUNT ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 19 WIRELESS amp NETWORK ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee nnn 21 ETHERNET SETTINGS ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 21 E ES RTE 21 BLUETOOTH SEITIINGS ee
38. ategories Users can tap on the category to manage the corresponding data see table below Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 27 of 91 dstream Innovative IP Voice amp Video Apps Cached data Misc Picture videos Audio Downloads Internal storage Total space A Available i Apps app data amp media content d Cached data i Misc sdcard EA fa a go Figure 5 GXV3275 Storage Table 3 GXV3275 Storage Category and Actions Tap on it to access running apps downloaded apps all apps and etc Users could tap on the app to stop the process Tap on it to clear cached data for all apps Tap on it to open the file system of the storage in FileManager Users can then select the folders to be cleaned up Tap on it to open albums in Gallery Tap on it to open the audio file using Music app or FileManager Tap on it to open download history Users can tap on Erase SD card to remove all the pictures video and files from the SD card in the phone s storage Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 28 of 91 dstream Innovative IP Voice amp Video Erase SD card fa GA ZS 3 T 19 04 Erase the SD card You will lose all data on the card Erase SD card Figure 6 Erase SD Card APPLICATIONS VIEW APPLICATIONS Users can view the details and manage the applications installed on the GXV3275 There are four tabs with lists of ap
39. ative IP Voice amp Video IP address or Domain name of the Primary Outbound Proxy Media Gateway or Session Border Controller Its used by the phone for Firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy can provide a solution IP address or Domain name of the Secondary Outbound Proxy Media Gateway or Session Border Controller Secondary outbound proxy will be used when the primary outbound proxy fails This parameter controls how the Search Appliance looks up IP addresses for hostnames There are three modes A Record SRV NAPTR SRV The default setting is A Record If the user wishes to locate the server by DNS SRV the user may select SRV or NATPTR SRV This parameter configures whether the NAT traversal mechanism is activated Users could select the mechanism from NAT NO STUN Keep alive UPnP Auto or VPN The default setting is Keep alive If set to STUN and STUN server is configured the phone will route according to the STUN server If NAT type is Full Cone Restricted Cone or Port Restricted Cone the phone will try to use public IP addresses and port number in all the SIP amp SDP messages The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be Keep alive Configure this to be NAT NO if an outbound proxy is used STUN cannot be used if the detected NAT is symm
40. ce URI for N way conference Broadsoft standard The default setting is No When set to Yes a soft key CallCenter is displayed on LCD dial screen for the Broadsoft account User can access different Broadsoft Call Center agent features via this softkey Please note that Feature Key Synchronization will be enabled GXV3275 Administration Guide Page 53 of 91 Hoteling Event Call Center Status Account Ring Tone Call Forward Type All To Time Period In Time Forward To Out Time Forward To Busy To No Answer To No Answer Timeout s Firmware Version 1 0 1 54 ndstream Innovative IP Voice 4 Video regardless of this setting Broadsoft Hoteling event feature Users can configure this setting if Broadsoft Call Center is enabled The default setting is No With Hoteling Event enabled user can access the Hoteling feature option by pressing the CallCenter softkey When set to Yes the phone will send SUBSCRIBE to the server to obtain call center status Users can configure this setting if Broadsoft Call Center is enabled The default setting is No Allows users to configure the ringtone for the account Users can choose from different ringtones from the dropdown menu If there is custom ring tone imported from GXV3275 LCD menu the ring tone file name will be displayed in this dropdown menu as well for users to select Specifies the Call Forward Type 1 None Disable Call Forward 2 Unconditio
41. ck on Save on the bottom of the web page and Apply on the top of the web page to save the change If set to Yes local MOH will be turned on Users will need upload a local MOH audio file so it can be played on the other party when the user puts the other party on hold The default setting is No GXV3275 Administration Guide Page 55 of 91 ndstream Innovative IP Voice 4 Video ADVANCED SETTINGS PAGE DEFINATIONS ADVANCED SETTINGS GENERAL SETTINGS Local RTP Port Use Random Port Disable in call DTMF display Hide LDAP Contacts Hide Call History BS Call Log Update Interval s Keep alive Interval s STUN Server Use NAT IP SIP TLS Certificate SIP TLS Private Key Firmware Version 1 0 1 54 Defines the local RTP RTCP port pair used to listen and transmit It is the base RTP port for channel 0 When configured for audio channel 0 will use this port value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 4 for RTP and port_value 5 for its RTCP For video channel 0 will use port_value 2 for RTP and port_value 3 for its RTCP channel port_value 7 for RTCP The default value is 5004 The valid range is from 1024 to 65400 1 will use port_value 6 for RTP and When set to Yes this parameter will force random generation of both the local SIP and RTP ports This is usually necessary when multiple phones are behind the same full cone NAT The default setting is Yes Note This para
42. ddress of the phone Subnet Mask Subnet mask of the phone Default Gateway Default gateway of the phone DNS Server 1 DNS Server 1 of the phone DNS Server 2 DNS Server 2 of the phone Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 40 of 91 ndstream Innovative IP Voice 4 Video NAT Type The type of NAT connection used by the phone STATUS SYSTEM INFO Product Model Product model of the phone Hardware Revision Hardware version number Part Number Product part number System Version Firmware version This is the main software release version Recovery Version Recovery image version Boot Version Booting code version Kernel Version Kernel version Android Version Android OS version 4 2 2 System Up Time System up time since the last reboot Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 41 of 91 dstream Innovative IP Voice amp Video ACCOUNT PAGE DEFINITIONS The GXV3275 has six lines that can be configured to accommodate 6 independent SIP accounts Each SIP account has an individual configuration page ACCOUNT GENERAL SETTINGS This field indicates whether the account is active The default value for Account Active the IPVideoTalk account Account 6 is Yes and the default value for the first five accounts is No Account Name The name associated with each account to be displayed on the LCD The URL or IP address and port of the SIP server This is provided by SIP Server yo
43. e IP Voice amp Video Contact header If set to No these port numbers will use the permanent listening port on the phone Otherwise they will use the ephemeral port for the particular connection The default setting is No Defines whether symmetric RTP is supported or not The default setting is No Defines whether SIP Instance ID is supported or not The default setting is Yes Choose whether the incoming messages will be validated or not The default setting is No If set to Yes the incoming INVITE SIP user s ID will be checked If it does not match the phone s record the incoming call will be rejected The default setting is No If set to Yes the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response The default setting is No If set to Yes the phone will accept the SIP requests from the known SIP server namely the SIP requests from strange SIP servers will be rejected The default setting is No SIP T1 Timeout in seconds The default setting is 0 5 sec SIP T2 Interval in seconds The default setting is 4 sec Configures to remove outbound proxy from route This is used for the SIP Extension to notify the SIP server that the device is behind a NAT Firewall The default setting is No Choose whether the domain certificates will be checked or not when TLS TCP is used for SIP Transport The default setting is No If set to Yes the Shared Cal
44. e IP Voice 4 Video MAINTENANCE WEB SSH ACCESS Disable SSH Access Method Port Admin Password Confirm Admin Password User Password Confirm User Password MAINTENANCE UPGRADE Download Device Configuration Configure via Keypad Menu XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Upgrade Via Firmware Server Path Firmware Version 1 0 1 54 If set to Yes the phone will not allow any SSH access to the phone The default setting is No Allows users to select HTTP or HTTPS for Web Access The default setting is HTTP By default HTTP uses port 80 and HTTPS uses port 443 This field is for customizing the web port Allows users to change the admin password The password field is purposely hidden after clicking Save button for security purpose This field is case sensitive with a maximum length of 32 characters The default admin password is admin Type the new Admin Password again to confirm Allows the administrator to set the password for user level web GUI access This field is case sensitive with a maximum length of 32 characters The default user password is 123 Type the new User Password again to confirm Click on Download to download the phone s config file in txt format The config file in txt format has the P value parameters for phone s current settings except password for security purpose Users can use the Grandstream configuration file generator to generate b
45. e fields can be displayed Attributes Example cn sn YtelephoneNumber Specifies the maximum number of results to be returned by the LDAP Max Hits server If set to 0 server will return all search results The default setting is 50 Specifies the interval in seconds for the server to process the request Search Timeout ms Ze and client waits for server to return The default setting is 30 seconds Configures to enable LDAP number searching when making outgoing LDAP Lookup For Dial aie calls The default setting is No LDAP Lookup For Incoming Configures to enable LDAP number searching when receiving Call incoming calls The default setting is No IN Note For more information on how to configure LDAP on GXV3275 please refer to the GXV3275 LDAP Configuration Guide in the following link http www grandstream com products gxv series gxv3275 documents gxv3275 dap book guide pdf Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 73 of 91 MAINTENANCE BROADSOFT Server Port Username Password Group Directory Enterprise Directory Group Common Enterprise Common Personal Directory Missed Call Log Placed Call Log Received Call Log Firmware Version 1 0 1 54 dstream Innovative IP Voice amp Video Configure the BroadWorks Xsi server URI If the server uses HTTPS please add the header Error Hyperlink reference not valid ahead of the Server URI For instance https SERVER URI
46. e system applications will be up and running Normally safe mode is not needed unless the phone cannot function anymore caused by incompatible 3rd party applications For example if a 3rd party application is downloaded and installed on the phone that cause the phone keep crashing or freezing and users cannot operate on the phone s settings users can enter safe mode to remove the 3rd party application and boot up in normal mode again Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 89 of 91 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 90 of 91 dstream Innovative IP Voice amp Video EXPERIENCING THE GXV3275 APPLICATION PHONE Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream Enterprise Application phone it wil
47. eam Innovative IP Voice amp Video This parameter specifies the mechanism to transmit DTMF digits There are 3 supported modes in audio which means DTMF is combined in the audio signal not very reliable with low bit rate codecs via RTP RFC2833 or via SIP INFO e In audio which means DTMF is combined in the audio signal not very reliable with low bit rate codecs e RFC2833 which means to specify DTMF with RTP packet Users could know the packet is DTMF in the RTP header as well as the type of DTMF e SIP INFO which use SIP info to carry DTMF The defect of this mode is that it s easily to cause desynchrony of DTMF and media packet for the reason the SIP and RTP are transmitted respectively The default setting is RFC2833 The default setting is RFC2833 This parameter sets the payload type for DTMF using RFC2833 Default is 101 5 different vocoder types are supported on the phone including G 711 A law PCMA G 711 U law PCMU G 722 G 726 32 and iLBC Users can configure vocoders in a preference list that is included with the same preference order in SDP message Arrange your preferred vocoder orders using the Up and Down button Select the iLBC frame size when iLBC is selected Users can select 20ms or 30ms The default setting is 30ms If set to Yes RFC5168 support will be enabled for video call The default setting is No Select the H 264 image size from 720P 4CIF VGA CIF QVGA and QCIF The
48. eful if the device is lost PASSWORDS Make passwords visible Check uncheck to show hide letters when users type screen lock password instantly Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 30 of 91 dstream Innovative IP Voice amp Video DEVICE ADMINISTRATION e Device administrators View or deactivate device administrators e Unknown sources Check uncheck to enable disable permission to install applications that you obtain from web sites email or other sources than GS Market and Google Play e Verify apps Disable or warn the users before installing the application CREDENTIAL STORAGE e Trusted credentials Display trusted CA certificates for system or user Users can tap on the certificate to check the credential details or disable it e Install from SD card Install encrypted certificates from SD card e Clear credentials Clear credential storage of all contents and reset its password LANGUAGE amp KEYBOARD e Language Tap to open a list of language options for the GXV3275 to display with e Spell Checker Configure whether to check spellings and select the available spell checker tool e Personal Dictionary Add new words to user s dictionary so that they won t be displayed as error in the text e Keyboard amp Input Methods Set up default input method The default input method is Android Keyboard gt Default Select input method gt Android Keyboard Set up whether to use Android keyboard or not
49. ertificate Client Certificate HTTP HTTPS Proxy Hostname HTTP HTTPS Proxy Port Bypass Proxy For Firmware Version 1 0 1 54 G sen same as the VLAN tag value assigned to the PC port here Assigns the priority value of the Layer 2 QoS packets for PC port Configures the PC port mode When set to Mirrored the traffic in the LAN port will go through PC port as well and packets can be captured by connecting a PC to the PC port The default setting is Enabled This is a configurable User Agent string used in phonebook and screensaver downloading Allows the user to select 802 1x mode on the phone The default setting is Disable Enter the Identity information for the 802 1x mode Enter the MD5 Password for the 802 1x mode Enter the CA Certificate for the 802 1x mode Enter the Client Certificate for the 802 1x mode Specifies the HTTP HTTPS proxy URL for the phone to send packets to The proxy server will act as an intermediary to route the packets to the destination Specifies the HTTP HTTPS proxy URL for the phone to send packets to The proxy server will act as an intermediary to route the packets to the destination Defines the destination IP address where no proxy server is needed The phone will not use a proxy server when sending packets to the specified destination IP address GXV3275 Administration Guide Page 64 of 91 MAINTENANCE WI FI SETTINGS stream Innovative IP Voice amp Video Wi Fi Function
50. etric NAT Set this to VPN if OpenVPN is used A SIP Extension to notify the SIP server that the phone is behind a NAT Firewall Do not configure this parameter unless this feature is supported on the SIP server GXV3275 Administration Guide Page 43 of 91 ACCOUNT SIP SETTINGS SIP Registration Unregister Before New Registration Register Expiration m Wait Time Retry Registration s Local SIP Port SUBSCRIBE for MWI Session Expiration s Min SE s UAC Specify Refresher UAS Specify Refresher Firmware Version 1 0 1 54 ndstream Innovative IP Voice 4 Video Selects whether or not the phone will send SIP Register messages to the proxy server The default setting is Yes If set to All the phone will use the in Contact header filed of SIP REGISTER to remove all bindings associated with an address of record after rebooting If set to Instance the phone will remove the last bindings associated with an address of record after rebooting The default setting is No namely the phone will keep the bindings with the registrar Specifies the frequency in minutes in which the phone refreshes its registration with the specified registrar The default setting is 60 The maximum value is 64800 minutes about 45 days The amount of time in seconds in which the phone will retry the registration process in the event that is failed The default setting is 20 The maximum value is 3600 seconds Define
51. figured as the incoming call ring tone Users will see the music file name as the ring tone name in account ring tone settings in LCD as well as in web GUI Auto Answer gt If set to Always the phone will automatically turn on the speaker phone to answer all incoming calls If set to Enable Intercom Paging the phone will answer the call based on the SIP info header sent from the server proxy By default it s turned off Shared Call Appearance SCA WV Shared Call Appearance SCA Enable or disable SCA on the account Enable Barge in If set to Yes the user could barge into an active call on a shared line Auto Fill Call Park Code If set to Yes the configured Call Park Service Code will be automatically filled in on the phone s dial pad when picking up the parked call This is used when Special Mode is set to Broadsoft from web Ul or provisioning and Enable SCA is set to Yes Call Park Service Code Configure the retrieving feature code for call parking If Auto Fill Call Park Code is set to Yes this call park service code will be automatically filled in on the phone s dial pad when picking up the parked call This is used when Special Mode is set to Broadsoft from web UI or provisioning and Enable SCA is set to Yes Seize Line Timeout s Configure the time for the line can be seized in seconds when using shared line The default setting is 15 seconds For Shared Call Appearance phone wi
52. heck gt HTTP HTTPS User Name The user name for the HTTP HTTPS server if set up on the server side HTTP HTTS Password The password for the HTTP HTTPS server if set up on the server side gt Firmware Server Path This defines the server path for the firmware server It can be different from the configuration server for provisioning gt Config Server Path This defines the server path for provisioning It can be different from the firmware server for upgrading WV e Syslog gt Syslog Level Select the level of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING AND ERROR gt Syslog Server Address The URL IP address for the syslog server If the GXV3275 has network connection the phone will send the syslog packets to this server address e Factory Reset Open and tap on Factory Reset to restore the GXV3275 to factory default settings e Developer mode This mode can be used via ADB tool for advanced debugging purpose REBOOT Tap on Reboot to reboot the device Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 36 of 91 stream Innovative IP Voice amp Video GXV3275 WEB GUI SETTINGS The GXV3275 embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow users to configure the application phone through a Web browser such as Microsoft s IE Mozilla Firefox Google Chrome and etc GXV3275 Enterprise Multimedia Phone for Android
53. hen 3CX is used as the SIP server The default setting is Yes Enables automatic upgrade and provisioning The default setting is No Specifies the time period to check for firmware upgrade in minutes The default setting is 10080 minutes 7 days Defines the hour of the day to check the HTTP TFTP server for firmware upgrades or configuration files changes Defines the day of the week to check the HTTP TFTP server for GXV3275 Administration Guide Page 67 of 91 Firmware Upgrade and Provisioning Auto Reboot to Upgrade Without Prompt Authenticate Conf File Factory Reset Firmware Version 1 0 1 54 ndstream Innovative IP Voice 4 Video firmware upgrades or configuration files changes Defines the rules for automatic upgrade Always Check at bootup when F W pre suffix changes Skip the Firmware Check If set to Yes the phone will automatically start upgrading after downloading the firmware files Otherwise users would need confirm in the prompted message in LCD to start upgrading process The default value is Yes Authenticates configuration file before acceptance The default setting is No Click Reset to restore to factory default settings Users can select to clear the SD card in phone storage for factory reset GXV3275 Administration Guide Page 68 of 91 MAINTENANCE SYSLOG Syslog Server Syslog Level MAINTENANCE LOGCAT Clear Log Log Tag Log Priority MAINTENANCE DEBUG Capture Trace
54. ich the receiver is connected Consult the dealer or an experienced radio TV technician for help RF Exposure Information SAR This device is designed and manufactured not to be exceeded the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate SAR and the SAR limit set by FCC is 1 6 W kg This device is complied with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and has been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C This device has been tested and meets the FCC RF exposure guidelines when tested with the device directly contacted to the body RF exposure compliance with anybody worn accessory which contains metal was not tested and certified and use such body worn accessory should be avoided Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hereby Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 12 of 91 dstream Innovative IP Voice amp Video PRODUCT OVERVIEW FEATURE HIGHTLIGHTS e 6 lines wi
55. inary config file using this txt file Configure the access control for the users to configure from keypad men There are two different options Unrestricted and Basic settings only If the phone enables the Basic settings only the Advanced settings options in Settings will be hidden The password for encrypting the XML configuration file using OpenSSL This is required for the phone to decrypt the encrypted XML configuration file The user name for the HTTP HTTPS server The password for the HTTP HTTPS server Allows users to choose the firmware upgrade method TFTP HTTP or HTTPS Defines the server path for the firmware server It could be different from the configuration server for provisioning GXV3275 Administration Guide Page 66 of 91 Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Always Send HTTP Basic Authentication Information mDNS Override Server DHCP Option 66 Override Server DHCP Option 120 Override SIP Server 3CX Auto Provision Automatic Upgrade Automatic Upgrade Check Interval m Hour of the Day 0 23 Day of the Week 0 6 Firmware Version 1 0 1 54 ndstream Innovative IP Voice amp Video Defines the server path for provisioning It could be different from the firmware server for upgrading Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded
56. ings e If DHCP is selected the phone will get IP address automatically from the DHCP server in the network This is the default mode e If Static IP is selected manually enter the information for IP Address Subnet Mask Default Gateway DNS Server and Alternative DNS server e f PPPoE is selected type PPPoE Account ID and PPPoE Password provided from the PPPoE server to get authenticated for network access WLFI SETTINGS e Tap on Wi Fi to turn on off Wi Fi connection By default it s turned off e Tap on Wi Fi Settings to set up and manage wireless access points This option is available only when Wi Fi is turned on gt View available Wi Fi networks A list of available Wi Fi network within the range will be displayed in Wi Fi Settings menu gt Scan Press MENU button and select Scan to initiate scan for the Wi Fi network within the range gt Connect to available Wi Fi network Tap on the SSID in the list and enter the password to connect to it The phone will get IP address via DHCP from the wireless router gt Add Network If the Wi Fi network SSID doesn t show up in the list or users would like to set up advanced options for the Wi Fi network press MENU button and select Add Network Then Enter SSID Security type password and set up address type DHCP Static IP PPPoE in the Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 21 of 91 dstream prompt dialog The phone will reboot with Wi Fi
57. inistration Guide Page 26 of 91 dstream Innovative IP Voice amp Video e Screen timeout Tap to open the dialog to set the screen timeout interval e Screensaver timeout Tap to open the dialog to set the screensaver timeout interval e Daydream Tap to select the screensaver on the phone g gt ScreenSaver After selecting ScreenSaver tap on to configure network image path local image path and animation intervals for screen saver display gt Clock Display analog clock as screen saver gt Colors Display color as screen saver g gt Photo Frame After selecting Photo Frame tap on to select local pictures to be displayed in photo frame as screen saver g gt Photo Table After selecting Photo Table tap on to select local pictures to be displayed in photo table as screen saver e Font size Tap on it to adjust the font size for LCD screen e Landscape Screen Tap on the checkbox to enable disable landscape display on all the screens This option is usually used when the 3rd party application displays vertically when running on the GXV3275 screen If it is enabled it may cause some apps disabled e HDMI Tap on it to turn on off the HDMI video output when HDMI device connected e HDMI display settings Tap on HDMI display settings to adjust display size on the HDMI device STORAGE The storage status for phone s internal and external storage devices is sorted and displayed with different c
58. inistration Guide Page 3 of 91 dstream Innovative IP Voice amp Video Table of Tables GXV3275 Administration Guide Table 1 GXV3275 Technical Specifications eie ee se Re ER AA Ge AA AA AR Re GR AA Ge ee ee RR ee AA ee ee Re ee 13 Table 2 GXV3275 LCD Settings ee se se Re Ak AA Ge AA ANAKAN ER AA Ge AA Re AA AR RA Ke Ge AA Re RR ee de Ge ee ee 17 Table 3 GXV3275 Storage Category and AcCHONS ee ee Re AA Ge AR Re GR AA Ge AA ee RR ee AA ee ee ge ee 28 LEAKAGE AN AA AA 39 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 4 of 91 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 stream Table of Figures GXV3275 Administration Guide GXV3275 System Settings A 19 GXV3275 Bluetooth Settings A 23 GXV3275 Bluetooth Paired Device Settings ii se ee ER Re Ge AA Ge ee ee RA ee AA ee ee ge ee 24 ELTERE le ele RE eet ae OE 26 GXV3275 SE AE RR KNA nA aA 28 BETAS MR EE EE ER EE es 29 GXV3275 Accounts Sync Up Settings Google Account Signed In 32 GXV3275 Accounts Sync Up Settings Google Account Synced Up 32 GXV3275 Accounts Sync Up Settings Select Browser Calendar and Contacts 33 GXV3275 Google Play Account 33 GXV3275 UCM Auto Config Nu
59. l Appearance Broadsoft Standard will be used for the registered account The default setting is No If set to Yes the user could barge into an active call on a shared line The default setting is No If set to Yes the Pickup Feature Code configured in web UI will be automatically filled in on the phone s dial pad when picking up the parked call The default setting is Yes This option is used when Special Mode is set to Broadsoft and Enable SCA is set to Yes Configure the pickup feature code for call park If Auto filling Pickup Feature Code is set to Yes this pickup feature code will be automatically filled in on the phone s dial pad when picking up the GXV3275 Administration Guide Page 46 of 91 ndstream Innovative IP Voice amp Video parked call This option is used when Special Mode is set to Broadsoft and Enable SCA is set to Yes For Shared Call Appearance phone must send a SUBSCRIBE request for the line seize event package whenever a user attempts to take the Line seize Timeout shared line off hook Line Seize Timeout is the line seize event expiration timer The default value is 15 seconds The valid range is from 15 to 60 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 47 of 91 ACCOUNT CODEC SETTINGS DTMF DTMF Payload Type Preferred Vocoder iLBC Frame Size Enable RFC5168 Support H 264 Image Size H 264 Profile Type Firmware Version 1 0 1 54 ndstr
60. l be sure to bring convenience and color to both your business and personal life Android is a trademark of Google Inc Skype and Lync are Registered Trademarks of Microsoft Corporation H SCH rm i TM HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 91 of 91
61. l plan will be x which allows the user to dial followed by any length of numbers If set to Yes the Refer To header uses the transferred target s Contact header information for attended transfer The default setting is No If set to Yes the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep If set to Enable Intercom Paging it will answer the call based on the SIP info header sent from the server proxy The default setting is No If set to Yes the From header in outgoing INVITE messages will be GXV3275 Administration Guide Page 52 of 91 Anonymous Call Rejection Call Log Special Feature Feature Key Synchronization Enable Call Features No Key Entry Timeout s Ring Timeout s Transfer on 3 way Conference Hang up Use as Dial Key Conference URI Broadsoit Call Center Firmware Version 1 0 1 54 ndstream Innovative IP Voice amp Video set to anonymous essentially blocking the Caller ID to be displayed The default setting is No If set to Yes anonymous calls will be rejected The default setting is No Configures Call Log setting on the phone You can log all calls log incoming outgoing calls missed calls will not be logged or disable call log The default setting is Log All Different soft switch vendors have special requirements Therefore users may need select special features to meet these requirements User
62. ll send a SUBSCRIBE request for the line seize event package whenever a user attempts to take the shared line off hook Line Seize Timeout is the line seize event expiration timer Call Forwarding The incoming call to this SIP account can be forwarded to another account using different rules as configured here gt gt gt gt None Call forwarding feature is disabled This is the default setting Unconditional Forward all calls to a particular number Time based Set the time range and number to be forwarded to In this time range calls are forwarded to the number specified in In Time Forward To out of this time range calls are forwarded to the number specified in Out Time Forward To Others When the phone is busy calls are forwarded to the number specified in Busy To when Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 20 of 91 dstream Innovative IP Voice amp Video incoming calls are not answered the calls are forwarded to the number specified in No Answer To the waiting time for answering calls is specified in No Answer Timeout s e Full Screen Video Calling If set to on the phone will enter the full screen mode when start video call WIRELESS amp NETWORK Users can configure Ethernet settings Wi Fi Bluetooth VPN PPPoE and other advanced network settings here ETHERNET SETTINGS Configure DHCP Static IP or PPPoE to for the phone to access network via Ethernet sett
63. mber Select Registering Numbers issie ese ee se nanana 35 GXV3275 UCM Auto Config Number Enabling Registering Number 35 1 GXV3275 Web GUI Login ee se ee AA Ge AA AR AA Ge AA Re AR Ge aiai KN AA ee AA ee KNANG 37 GXV3275 Main Screen IP Address ie ese ee ee ee RA Ge ee ee AR Re ee ee AA Ge ee ee ee Ge ee ee ee 38 GXVa275 Web IR RETTEN 40 GXV3275 Upgrade Configuration via LCD 77 GXV3275 Upgrade Configuration via Web GUI ese ee se ee ee ee ee ee ee ee Ge ee ee ee Re ee Ge ee ee eke 78 GXV3275 Firmware Uploading iese ee ee AR AA Ge AA Re AR Re ee AA Ge ee ee ee ke ee Ge ee ee ee 79 GXV3275 e e WEE 82 Select Backup Applcatons see ee RR Ge AA Ge AAR AA Ge AA ee Re ee RA ee ee ee ee 82 Select Backup Applications To Be Restored ii ee ee RR AA AA RA ee ee eke 83 safe EE RR EE ER EE EE EE ed 84 Automatic Backup Setting Sisust AG AN ANA ANA ANAN 85 GXV3275 LCD Factory Reset AA 87 GXV3275 LCD Confirm Factory Reset is ee se ee ee ee AR Re ee Ge AA Ge ee ee ee GR AA ee ee ee ee ee 88 GXV3275 Web GUI Factory Resel sees se ee ee ee AA Ge ee ee GR Re ee Ge AA Ge ee ee ee ee ke ee AA ee ee ee 88 GXV3275 Web GUI Confirm Factory Reset iis ese ee ee RR Ge AA Ge ee RA ee ee ee ee ee 89 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 5 of 91 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 6 of 91
64. meter must be set to No for Direct IP Calling to work When it is set to Yes the DTMF digits entered during the call will be hidden on the LCD screen The default setting is No When it is set to Yes the LDAP contacts will be hide from LCD screen Then end users can t access it When it is set to Yes the Local Call History will be hide from LCD screen Then end users can t access it If end users tap the Call History app it will enter the BraodWorks Xsi Call History Specifies how often the phone sends HTTP HTTPS query to the BroadWorks Xsp server to update the BroadWorks Call History The default setting is 1800 seconds Specifies how often the phone sends a blank UDP packet to the SIP server in order to keep the ping hole on the NAT router to open The default setting is 20 seconds The valid range is from 10 to 160 The IP address or Domain name of the STUN server STUN resolution results are displayed in the STATUS page of the Web GUI Only non symmetric NAT routers work with STUN The default setting is stun ipvideotalk com Specify the NAT IP address used in SIP SDP messages This field is blank at the default settings It should ONLY be used if it s required by your ITSP SSL certificate used for SIP TLS Transport SSL Private key used for SIP TLS Transport GXV3275 Administration Guide Page 56 of 91 dstream Innovative IP Voice amp Video SIP TLS Private Key SSL Private key password used for SIP TLS Tra
65. n set to Yes users can dial an IP address under the same LAN VPN segment by entering the last octet in the IP address To dial quick IP call offhook the phone enter the IP call mode and dial XXX X is 0 9 and XXX lt 255 phone will make direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the local IP address REGARDLESS of subnet mask XX or X are also valid So leading 0 is not required but OK No SIP server is required to make quick IP call The default setting is No Disables the Conference function The default setting is No Disables the Transfer function The default setting is No Selects default transfer mode as Blind Transfer or Attended Transfer The default setting is Blind Transfer Replaces by 23 for some special situations The default setting is Yes Configures a User ID extension to dial automatically when the phone is offhook The phone will use the first account to dial out The default setting is No If configured when the phone is on hook it will go off hook after the timeout in seconds The default setting is 30 The valid range is from 10 to 60 GXV3275 Administration Guide Page 58 of 91 Enable Function for Incoming Call Firmware Version 1 0 1 54 ndstream Innovative IP Voice amp Video When set to Preview the phone s LCD will show a preview button when there is an inbound video call If taps the preview button the user is able to preview the remo
66. nal Forward all calls to a particular number 3 Time based Set a time period In this Time Period calls are forwarded to the number specified in In Time Forward To out of this Time Period calls are forwarded to the number specified in Out Time Forward To 4 Others when phone is busy calls are forwarded to the number specified in Busy To when incoming calls are not answered those calls are forwarded to the number specified in No Answer To the waiting time for answering calls is specified in No Answer Timeout s The valid range for No Answer Timeout s is from 1 to 120 Specifies the number to be forwarded to when Unconditional Call Forward Type is used Configures the period of time to forward the call when Time based Call Forward Type is used When Time based Call Forward Type is used specifies the number to be forwarded to within the configured Time Period above When Time based Call Forward Type is used specifies the number to be forwarded to when it s not within the configured Time Period Specifies the number to be forwarded to for Call Forward On Busy Specifies the number to be forwarded to for Call Forward On No Answer Defines the timeout in seconds before the call is forwarded on no GXV3275 Administration Guide Page 54 of 91 Matching Incoming Caller ID Distinctive Ring Tone Upload Local MOH Audio File Enable Local MOH Firmware Version 1 0 1 54 ndstream Innovative IP Voice 4 Video
67. nce SCA bridged line appearance BLA virtual MPK downloadable phone book XML LDAP call waiting call history boss secretary virtual button flexible dial plan hot desking personalized music ringtones server redundancy amp fail over Skype Google Hangouts Microsoft Lync Web browser GoToMeeting Facebook Twitter Youtube news weather stock Internet Radio Pandora Last fm Yahoo Flickr Photobucket alarm clock Google calendar mobile phone data import export via Bluetooth etc API SDK available for advanced custom application development Allow various Android operating system 4 2 compliant applications to be developed downloaded and run in the embedded device with provisioning control Yes both handset and speakerphone support HD wide band audio Yes integrated stand with multiple adjustable angles Wall mountable Layer 2 QoS 802 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS User and administrator level access control MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control English German Italian French Spanish Portuguese Russian Croatian Chinese Korean Japanese and more Firmware upgrade via TFTP HTTP HTTPS or local HTTP upload mass provisioning using TR 069 or AES encrypted XML configuration file Universal power adapter included Input 100 240VAC 50 60Hz Output 12VDC 1 5A 18W Integrated PoE Power over Etherne
68. network connected gt WPS Push Button Press MENU button and select WPS Push Button for an easy and secure Wi Fi network setup Once selected check your router and press the Wi Fi Protected Setup WPS button on the router so that the Wi Fi connection and security can be automatically set up between the phone and the router The phone should get network connection shortly after successfully setup gt WPS Pin Entry Press MENU button and select WPS Pin Entry for an easy and secure Wi Fi network setup Once selected a randomly generated PIN number will show on the phone for you to enter it on your Wi Fi router The setup can take up to 2 minutes to complete and the phone should get network connection once done gt Wi Fi Direct This is to set up peer to peer connection between two Wi Fi Direct devices so that they can share data and sync files Press MENU button button and select Search for devices Then tap on the available peer device to initiate connection gt Advanced Settings Press MENU button and select Advanced Network Notification If enabled the phone will show notification on the top status bar indicating an open network is available By default it s enabled Avoid Poor Connections If enabled Wi Fi network won t be used unless the connection is good By default it s disabled MAC address This shows the MAC address of the phone IP address This shows the IP address of the phone from Wi Fi network Fo
69. ngs before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VolP service provider There are two methods to restore the GXV3275 to the factory default settings 1 On GXV3275 idle screen press MENU button and tap on System settings Or go to onscreen MENU gt Settings 2 Tap on Advanced Settings gt Factory Reset the following figure will show Factory Reset fan EO OO O 17 08 Factory reset will erase all your configurations OK Figure 24 GXV3275 LCD Factory Reset 3 Tap on Factory Reset a confirmation message will show Select Clear the SD Card if you would like to delete all the picture videos and other files from the SD card storage on the GXV3275 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 87 of 91 fream Innovative IP Voice amp Video Factory Reset Factory reset will erase all your configurations Do you want to restore factory Settings lA Clear the SD card Cancel Figure 25 GXV3275 LCD Confirm Factory Reset 4 Tap on OK to confirm RESTORE TO FACTORY DEFAULT VIA THE WEB GUI 1 Login GXV3275 Web GUI and go to Maintenance gt Upgrade page 2 Atthe bottom of the page click on the Reset button for Factory reset Select Clear the SD Card if you would like to delete all the picture videos and other files from the SD card storage on the GXV3275 Factory Reset F
70. nsport Password Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 57 of 91 ndstream Innovative IP Voice 4 Video ADVANCED SETTINGS CALL FEATURES Always Ring Speaker Auto Conference Disable Call Waiting Disable DialPlan Disable Call Waiting Tone Disable DND Reminder Ring Disable Direct IP Call Use Quick IP Call mode Disable Conference Disable Transfer Default Transfer Mode Escape as 23 in SIP URI Offhook Auto Dial Offhook Timeout s Firmware Version 1 0 1 54 This setting is used when the headset is connected If set to Yes the phone will always ring speaker when headset is used at the same time The default setting is No If set to Yes users could press CONFERENCE button to establish conference call when there are 2 or more calls on the phone instead of adding each party one by one The default setting is No Disables the call waiting feature The default setting is No Disables dial plan check on the GXV3275 when dialing out This can be used when dialing out phone number which contains alphabet characters from imported contacts The default setting is No Disables the call waiting tone when call waiting is on The default setting is No Disables the DND reminder ring If set to Yes the ring splash that indicates an incoming call when DND is enabled will not be played The default setting is No Disables Direct IP Call The default setting is No Whe
71. o the North American standard Call Progress Tones Dial Tone i i Frequencies should be configured with known values to avoid Ring Back Tone E uncomfortable high pitch sounds Busy Tone Reorder Tone Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Confirmation Tone Frequencies are in Hz and cadence on and off are in 10ms Call Waiting Tone ON is the period of ringing On time in ms while OFF is the period PSTN Disconnect Tone of silence In order to set a continuous ring OFF should be Zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported de This adjusts the call waiting tone volume Users can select Low Call Waiting Tone Gain l SENG Medium or High The default setting is Low This defines the ring cadence for the phone The default setting is Default Ring Cad efault Ring Cadence c 2000 4000 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 60 of 91 dstream Innovative IP Voice amp Video ADVANCED SETTING MPK GENERAL SETTINGS FOR MPK APP BLF Call pick Prefix Configures the prefix prepended to the BLF extension when the phone picks up a call with BLF key The default setting is for each account Configures the eventlist BLF URI on the phone to monitor the extensions in the list with multi purpose keys The server side has to Event List URI support this feature Users need configure an eventlist BLF U
72. oft Lync Salesforce1 and GoToMeeting The phone features dual Gigabit ports HD audio and HD video a built in web browser integrated Wi Fi 802 11b g n for network flexibility PoE and a tiltable CMOS camera The GXV3275 s integrated Bluetooth allows users to sync calendars and contacts between their mobile phone and the GXV3275 use hands free Bluetooth headsets and to transfer calls between the GXV3275 and their mobile phone By combining a state of the art IP phone an advanced video conferencing solution and the functionality of a tablet businesses throughout the world can now use the GXV3275 for all communication and productivity needs IN Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty AN Warning Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted IN FCC Caution Firmware Version 1 0 1 54 GXV3275 Admini
73. ogle Calendar sign in Google Play if installed sign in Email and etc e Enable and use Specified NTP Server Address e Set date e Settime e Set time zone e Use 24 hour format e Choose date format Display phone s status No configuration is necessary here GXV3275 Administration Guide Page 18 of 91 dstream Innovative IP Voice amp Video e Account Status e Network Status e System Info e Account Configure SIP account registration information e Upgrade Advanced Settings e Syslog e Factory Reset e Developer Mode Reboot Reboot the phone OPEN LCD SETTINGS e Go to LCD onscreen MENU and then tap on Settings Or e On GXV3275 idle screen press MENU button and then tap on System settings Personal Personalized Account ap Wireless amp Network Sound Pi R Display wa 7 Storage Applications BE Location arraee Figure 1 GXV3275 System Settings PERSONALIZED ACCOUNT In this menu all the six SIP accounts will show up with registration status displayed Tap to select the SIP Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 19 of 91 dstream Innovative IP Voice amp Video account to configure ring tone auto answer shared call appearance and call forwarding settings Ringtone Select ring tone for the incoming call to this SIP account If Custom Ringtone is selected File Manager will be opened for users to choose their own music file to be con
74. permitted the video quality will decrease due to packet loss Note For some network environment the default setting 720P might be too high that causes no video or video quality issue during video call In this case please change H 264 Image Size to VGA or CIF and change Video Bit Rate to 384kbps or lower Select the SDP bandwidth attribute from Standard Media Level Session Level and No to modify the session format The default setting is Media Level e Standard use AS format in session level use TIAS format in media level e Media Level use AS format in media level e Session Level use AS format in session level e No no modifications in the session format Note Please do not modify this setting without knowing the session format supported by the server Otherwise it might cause video decoding failure Configures H 264 codec payload type The default setting is 99 The valid range is from 96 to 127 Enable SRTP mode based on your selection from the drop down menu The default setting is Disabled Select the Advanced Encryption Standard AES key length for SRTP It requires to enable the SRTP mode before this setting taking effect If select AES 128 amp 256bit the phone will provide both AES 128 and 256 bit encryption keys length to encrypt the SRTP If select other settings the phone will only provide one of the encryption keys for SRTP encryption The default setting is AES 1288256 bit Controls
75. plications and their components in each tab At the bottom of each tab is the memory usage information for the selected tab The four tabs are e Downloaded To view the applications you ve downloaded from GS Market or other sources e OnSD Card To view the applications on the SD card of the phone s storage e Running To view the running or cached applications e All To view all the applications installed on the GXV3275 User can swipe left right on the screen to switch among the tabs MANAGE APPLICATIONS Tap on an application process or service to open it The Application Info screen for each application lists its name version size etc Depending on the app it may also include options for managing the application s data forcing the application to stop and disabling the application Usually the options are Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 29 of 91 dstream Tap the Force stop softkey to stop an application forcefully This setting might valid for some applications Tap the Stop softkey to stop an application gracefully This setting might valid for some applications Tap the Disable softkey to disable the application Users could tap on Enable to turn it back on again This usually applies to the built in applications Tap the Uninstall softkey to uninstall the applications from GS Market or other 3rd party source Storage provides storage information that an applications uses on the phone
76. r more information about how to use Wi Fi on the GXV3275 please refer to the following link http www grandstream com products gxv series gxv3275 documents gxv3275 wifi guide pdf BLUETOOTH SETTINGS e Tap on Bluetooth to turn on off Bluetooth connection By default it s turned off e Tapon Bluetooth Settings to set up and manage Bluetooth connections This option is available only when Bluetooth is turned on Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 22 of 91 dstream Innovative IP Voice amp Video Bluetooth settings sl GA Zo G 1812 GXV3275 t ki enable headset mode Available devices LI gxp2140 000b82578eec 0 LI gxp2140 000b8 C gxp2140 000b87 Rename phone Visibility timeout LI gxp2160_000b8 Show received files Figure 2 GXV3275 Bluetooth Settings gt Visibility Tap on GXV3275 on the top of the above screen to switch visibility status of the phone via Bluetooth Normally you would need turn it on during pairing process so that other Bluetooth devices can discover the GXV3275 gt Visibility timeout Press MENU button and select Visibility timeout Tap to select the timeout interval among 2 minutes 5 minutes 1 hour or never By default the visibility timeout is 2 minutes gt Rename phone Press MENU button and select Rename phone to change the name of the GXV3275 which is displayed on other Bluetooth devices when discovered By default it s GXV
77. rval ADVANCED SETTINGS GENERAL SETTINGS e Added SRTP Encryption Bit ACCOUNT CODEC SETTINGS e Added BroadWorks Xsi features MAINTENANCE BROADSOFT e Added Enable Function for Incoming Call ADVANCED SETTINGS CALL FEATURES FIRMWARE VERSION 1 0 1 39 e Added Check SIP User ID for Incoming INVITE setting ACCOUNT SIP SETTINGS e Added Only Accept SIP Requests from Known Servers setting ACCOUNT SIP SETTINGS e Added Configuration via Keypad Menu setting MAINTENANCE UPGRADE e Deleted Configuration via LCD Menu setting ADVANCED SETTINGS CALL FEATURES FIRMWARE VERSION 1 0 1 29 e This is the initial version Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 9 of 91 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 10 of 91 stream Innovative IP Voice 4 Video WELCOME Thank you for purchasing Grandstream GXV3275 IP Multimedia Phone for Android The powerful GXV3275 combines a comprehensive 6 line IP video phone a multi platform video conferencing solution and the user experience of an Android tablet to offer an all in one voice video data and mobility solution The GXV3275 is a 6 line IP multimedia phone with a 7 capacitive touchscreen that runs on Android OS version 4 2 offering access to the hundreds of thousands of Android apps in the Google Play Store including business productivity apps such as Skype Micros
78. s can choose from Standard Broadsoft CBCOM RNK China Mobile ZTE IMS Mobotix ZTE NGN or Huawei IMS depending on the server type The default setting is Standard This feature is used for Broadsoft call feature synchronization When it s enabled DND Call Forward features and Call Center Agent status can be synchronized between Broadsoft server and phone The default setting is Disabled If set to Yes the call features using star codes on the phone will be supported locally Otherwise the feature code will need to be provided from the server side The default setting is No Defines the timeout in seconds for no key entry If no key is pressed after the timeout the digits will be sent out The default value is 4 seconds The valid range is from 1 to 15 Defines the timeout in seconds for the rings on no answer The default setting is 60 The valid range is from 10 to 300 If set to Yes when the phone hangs up as the conference initiator the conference call will be transferred to the other parties so that other parties will remain in the conference call Allows users to configure the key as the Send key If set to Yes the key will immediately dial out the input digits In this case this key is essentially equivalent to the Send key If set to No the key is included as part of the dialing string and please make sure the dial plan is properly configured to allow dialing out Configures Conferen
79. s the above figures show users will be automatically signed in after downloading Google Play from GS Market Google Play Store T G 11 06 By using Google Play you agree to the Keep me up to date with news and offers from Google Play Decline Accept Figure 10 GXV3275 Google Play Account Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 33 of 91 dstream Innovative IP Voice amp Video DATE amp TIME Enable and Use Specified NTP Server Address Assign the URL or IP Address of NTP Server Set date Set the current date for the GXV3275 Set time Set the time on the GXV3275 manually Select time zone Select time zone for the GXV3275 Use 24 hour format Check uncheck to display the time using 24 hour time format or not For example in 24 hour format 13 00 will be displayed instead of 1 00 p m Choose date format Select the format of year month and day for the date to be displayed ABOUT PHONE About Phone lists the GXV3275 s SIP account information network status and system information Account Status Displays the account name and registration status on the GXV3275 Network Status Displays MAC Address Address Type IP Address Subnet Mask Default Gateway DNS Server Alternative DNS server NAT Type and VPN IP if any System Information Displays the Android version system version recovery version u boot version kernel version hardware version and CPE version of the GXV3275 The system version is
80. s the local SIP port used to listen and transmit The default setting is 5060 for Account 1 5062 for Account 2 5064 for Account 3 5066 for Account 4 5068 for Account 5 and 5070 for Account 6 The valid range is from 5 to 65535 When set to Yes the phone will send SIP SUBSCRIBE packets to the SIP server periodically for Message Waiting Indication It supports synchronized and non synchronized MWI The default setting is No The SIP Session Timer extension in seconds that enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE If there is no refresh via an UPDATE or re INVITE message the session will be terminated once the session interval expires Session Expiration is the time in seconds where the session is considered timed out provided no successful session refresh transaction occurs beforehand The default setting is 180 The valid range is from 90 to 64800 The minimum session expiration in seconds The default setting is 90 The valid range is from 90 to 64800 As a Caller select UAC to use the phone as the refresher or select UAS to use the Callee or proxy server as the refresher The default setting is Omit As a Callee select UAC to use caller or proxy server as the refresher or select UAS to use the phone as the refresher The default setting is UAC GXV3275 Administration Guide Page 44 of 91 Force INVITE Caller Reguest Timer Callee Reguest Timer Force Timer
81. s to be backed up Backup WV System Apps 7 7 Figure 20 Select Backup Applications 4 Tap on Backup to start generating the backup file 5 The backup file can be accessed from Backup application If users touch and press on the backup file Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 82 of 91 dstream Innovative IP Voice amp Video for about 2 seconds until the checkbox displays users can then share the backup file by tapping on or delete the file by tapping on Ed 6 Or users can go to FileManager sInternal Storage Backup to retrieve the backup files RESTORE FROM BACKUP FILE 1 Open Backup application by tapping on icon from phone s menu or desktop 2 A list the previous backup files will be displayed with backup date and time If the backup file you would like use is not displayed in the list tap on Lei to scan backup files from phone s storage 3 Tapon one of the backup file to select the applications to be restored from this backup Backup ls EA lt 5 11 35 gt System Apps 7 7 KA gt Third Party Apps 0 0 Figure 21 Select Backup Applications To Be Restored 4 Tap on Restore to start The LCD will show restore status Please wait until all the applications are completed or tap on Cancel to abort the restore process Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 83 of 91 tream Innovative IP Voice amp Video Backup fa Go lt gt 11 36 Cont
82. same LAN segment 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server and configure the TFTP server in the phone s web configuration interface 5 Configure the Firmware Server Path to the IP address of the PC 6 Update the changes and reboot the GXV3275 End users can also choose to download a free HTTP server from http httpd apache org or use Microsoft IIS web server PROVISIONING AND CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File binary or XML through TFTP or HTTP HTTPS The Config Server Path is the TFTP HTTP or HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the Admin Password in the Web GUI gt Maintenance gt Web SSH Access page For a detailed parameter list please refer to the corresponding firmware release configuration template in the following link http www grandstream com support tools
83. ss when static IP is used Enter the Subnet Mask when static IP is used Enter the Default Gateway when static IP is used Enter the DNS Server 1 address when static IP is used Enter the DNS Server 2 address when static IP is used Enter the PPPoE account ID Enter the PPPoE Password Enter the alternate DNS server address Enter the second alternate DNS server address Enable Disable LLDP on the phone The default setting is Yes Defines the Layer 3 QoS parameter for SIP packets This value is used for IP Precedence Diff Serv or MPLS The default setting is 48 Defines the Layer 3 QoS parameter for audio packets This value is used for IP Precedence Diff Serv or MPLS The default setting is 48 Defines the Layer 3 QoS parameter for video packets This value is used for IP Precedence Diff Serv or MPLS The default setting is 48 Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port The default value is 0 Assigns the priority value of the Layer2 QoS packets for LAN port The Default value is 0 Assigns the VLAN Tag of the Layer 2 QoS packets for PC port This tags the VLAN tag value on the target address received from the LAN port of the phone then sends the value to the device connected to the PC port Note VLAN tag value on the device connected to the PC port should be the GXV3275 Administration Guide Page 63 of 91 PC Port Priority Value PC Port Mode User Agent 802 1x mode Identity MD5 Password CA C
84. ssage or not The default setting is default the Privacy Header will show in INVITE unless Huawei IMS special feature is on If set to Yes the Privacy Header will always show in INVITE If set to No the Privacy Header will not show in INVITE Controls whether the P Preferred ldentity Header will present in the SIP INVITE message or not The default setting is default the P Preferred ldentity Header will show in INVITE unless Huawei IMS special feature is on If set to Yes the P Preferred ldentity Header will always show in INVITE If set to No the P Preferred ldentity Header will not show in INVITE Determines the network protocol used for the SIP transport Users can choose from TCP UDP TLS The default setting is UDP Specifies if sip or sips will be used when TLS TCP is selected for SIP Transport The default setting is sip This option is used to control the port information in the Via header and GXV3275 Administration Guide Page 45 of 91 Contact with TCP TLS Symmetric RTP Support SIP Instance ID Validate Incoming SIP Messages Check SIP User ID for Incoming INVITE Authenticate Incoming INVITE Only accept SIP Requests from Known Servers SIP T1 Timeout SIP T2 interval Remove OBP From Route Check Domain Certificate Enable SCA Shared Call Appearance Enable Bargeln Auto filling Pickup Feature Code Pickup Feature Code Firmware Version 1 0 1 54 ndstream Innovativ
85. ssword Accessible Web Pages Administrator admin admin All pages e Status Account Status Network Status System Info e Advanced Settings Tone Generator MPK General Settings MPK LCD Settings MPK EXT End User user 123 Settings e Maintenance Network Settings Wi Fi Settings Time Settings Web SSH Access Logcat Debug Language Contacts LDAP Book Broadsoft Device Manager Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 39 of 91 dstream Innovative IP Voice amp Video TOOLBAR The web Ul tool bar is on the upper right corner of the web Ul page ene Reboot SERE Figure 15 GXV3275 Web UI Tool Bar e Theme Select the web UI style to display the web page e Reboot Reboot the phone e Exit Log out from the web UI e English Select the display language for the web UI STATUS PAGE DEFINITIONS STATUS ACCOUNT STATUS eee 6 SIP accounts on the phone By default the 6th SIP account is the IPVideoTalk account built in with the phone Number SIP User ID for the account SIP Server URL or IP address and port of the SIP server Status Registration status for the SIP account STATUS NETWORK STATUS Global unique ID of device in HEX format The MAC address will be MAG Address used for provisioning and can be found on the label coming with original box and on the label located on the back of the device Address Type The configured address type DHCP Static IP or PPPoE IP Address IP a
86. stration Guide Page 11 of 91 dstream Innovative IP Voice amp Video Any Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to wh
87. t 802 3at Class 4 GXV3275 Administration Guide Page 14 of 91 Physical Temperature and Humidity Package Content Compliance Firmware Version 1 0 1 54 E sen Innovative IP Voice amp Video Dimension 252mm W x 211mm L x 84mm H Unit weight 1 08kg Package weight 1 77kg Operating 0 C to 40 C Storage 10 C to 60 C Humidity 10 to 90 Non condensing GXV3275 phone handset with cord base stand universal power supply network cable lens cleaning cloth quick installation guide brochure GPL license FCC Part 15 CFR 47 Class B UL 60950 power adapter CE EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 EN62479 RoHS RCM AS ACIF S004 AS NZS CISPR 22 24 AS NZS 60950 AS NZS 4268 GXV3275 Administration Guide Page 15 of 91 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 16 of 91 ndstream Innovative IP Voice 4 Video GXV3275 LCD SETTINGS The GXV3275 LCD MENU provides an easy access to the settings on the phone Some of the settings from Web GUI could be configured via the LCD as well The following table shows the LCD setting menu options Personalized Account Wireless amp Network Sound Display Firmware Version 1 0 1 54 Table 2 GXV3275 LCD Settings Ringtone Auto Answer Shared Call Appearance SCA Call Forwarding Full screen video calling ON OFF Ethernet
88. te end without answering the call It requires the server and remote end to support this feature as well The default setting is None GXV3275 Administration Guide Page 59 of 91 dstream Innovative IP Voice amp Video ADVANCED SETTINGS VIDEO SETTINGS Configures video frame rate for SIP video call from 5 frames second 15 frames second 25 frames second 30 frames second and Variable frames rate The default setting is 15 frames second The Video Frame Rate video frame rate is adjustable based on network conditions Increasing the frame rate will significantly increase the amount of data transmitted therefore consuming more bandwidth The video quality will be affected due to packet loss if extra bandwidth is not allocated Configure whether to display video stream sending and receiving Display Video Information Kar information during video call The default setting is No Configure to enable frame skipping in video decoder If enabled the er video decoder will skip the P frame and start decoding from the next I Enable Frame Skipping in f Se Wes peed frame Enabling this option will help reduce flickering in the video when ideo Decoder the bandwidth is limited in the network environment The default setting is Yes ADVANCED SETTINGS TONE GENERATOR Using these settings users can configure ring or tone frequencies based on parameters from the local telecom provider By default they are set t
89. terfaces Dual switched 10 100 1000 Mbps ports with integrated PoE Graphic Display 7 1024x600 capacitive 5 points touch screen TFT LCD Camera Tiltable mega pixel CMOS camera privacy shutter Bluetooth Yes integrated Bluetooth 4 0 EDR Wi Fi Yes integrated 802 11b g n Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 13 of 91 Auxiliary Ports Feature Keys Voice Codec Video Codec and Capabilities Telephony Features Sample Applications Applications Deployment HD Audio Base Stand QoS Security Multi language Upgrade Provisioning Power and Green Energy Efficiency Firmware Version 1 0 1 54 Ge Innovative IP Voice amp Video RJ9 headset jack allowing EHS with Plantronics headsets 3 5mm stereo headset with microphone dual USB ports SD mini HDMI 2 function keys VOLUME 3 dedicated Android keys for HOME MENU and BACK Support for G 711u a G 722 wide band G 726 32 G 729 pending iLBC Opus pending in band and out of band DTMF In audio RFC2833 SIP INFO H 264 BP MP HP video resolution up to 720p HD frame rate up to 30 fps bit rate up to 2Mbps 3 way video conference anti flickering auto focus and auto exposure PIP Picture in Picture on screen display camera block still picture capture store video recording visual voice message indicator Hold transfer forward unconditional no answer busy call park pickup 6 way audio conference shared call appeara
90. th up to 6 SIP accounts including FREE IPVideoTalk account with video mail up to 6 way audio conference and 3 way video conference phonebook with up to 1000 contacts call history with up to 1000 records e Dual switched auto sensing 10 100 1000Mbps network ports Wi Fi 802 11b g n PoE Bluetooth USB SD HDMI EHS with Plantronics headsets support e 7 1024x600 capacitive 5 points touch screen TFT LCD mega pixel CMOS sensor camera with privacy shutter e HD wideband audio full duplex hands free speakerphone with advanced acoustic echo cancellation e Runs the Android Operating System 4 2 and offers full access to the Google Play Store which includes thousands of business productivity apps such as Skype Microsoft Lync SalesForce1 GoToMeeting e Integrate with Grandstream s GXV series of IP video surveillance cameras to view live camera feeds and to receive alerts alarms from IP cameras installed on the same network e Offers a multi platform video conferencing solution Grandstream s Free IPVideoTalk Skype Microsoft Lync and more e Create Android applications for any business need to run on GXV3275 using Google s API and Grandstream s SDK toolkit GXV3275 TECHNICAL SPECIFICATIONS Table 1 GXV3275 Technical Specifications SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A Protocols Standards record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP MED LDAP TR 069 802 1x TLS SRTP Network In
91. up Wait for the LCD keys light to turn off Once the light is off immediately press and hold both keys Q the first LCD key from the left and Q the third LCD key from the left at the same time Release the keys when the LCD screen displays the upgrading bar The GXV3275 will start upgrading and display the upgrading process in the screen Wait until the upgrading is done The GXV3275 will reboot itself 0 Check the firmware status and remove the SD card A Note Upgrading via USB storage device is not supported on the GXV3275 Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 79 of 91 dstream Innovative IP Voice amp Video NO LOCAL FIRMWARE SERVERS For users that would like to use remote upgrading without a local TFTP server Grandstream offers a NAT friendly HTTP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com support firmware Alternatively users can download a free TFTP or HTTP server and conduct a local firmware upgrade A free windows version TFTP server is available for download from http www solarwinds com products freetools free tftp server aspx http tftpd32 jounin net Instructions for local firmware upgrade via TFTP 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the GXV3275 device to the
92. ur VolP service provider ITSP User account information provided by your VolP service provider SIP User ID ITSP It s usually in the form of digits similar to phone number or actually a phone number SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from the SIP User ID SIP Authentication ID The account password required for the phone to authenticate with the SIP Authentication Password ITSP SIP server before the account can be registered After it is saved this will appear as hidden for security purpose This parameter allows you to access voice messages by pressing the Voice Mail UserlD MESSAGE button on the phone This ID is usually the VM portal access number For example in UCM6100 IPPBX 97 could be used The SIP server subscriber s name optional that will be used for Caller ID display Name If the phone has an assigned PSTN telephone number this field should be set to User Phone Then a User Phone parameter will Tel URI be attached to the Reguest Line and TO header in the SIP request to indicate the E 164 number If set to Enable Tel will be used instead of SIP in the SIP request The default setting is Disable Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 42 of 91 ACCOUNT NETWORK SETTINGS Outbound Proxy Secondary Outbound Proxy DNS Mode NAT Traversal Proxy Require Firmware Version 1 0 1 54 dstream Innov
93. ure multiple space separated name attributes Example gn cn sn description Specifies the number attributes of each record which are returned in the LDAP search result This field allows the users to configure multiple space separated number attributes Example telephoneNumber telephoneNumber Mobile Specifies the mail attributes of the each record which are returned in the LDAP search result Example mail Configures the filter used for name lookups Examples cn sn returns all records which has the cn or sn field starting with the entered prefix Sn returns all the records which do not have the sn field starting with the entered prefix amp cn telepohoneNumber returns all the records with the cn GXV3275 Administration Guide Page 72 of 91 ndstream Innovative IP Voice amp Video field starting with the entered prefix and telephoneNumber field set Configures the filter used for number lookups Examples I telephoneNumber Mobile returns all records which has the telephoneNumber or Mobile field starting with the entered prefix LDAP Number Filter amp telephoneNumber cn returns all the records with the telephoneNumber field starting with the entered prefix and cn field set Configures the filter used for mail lookups LDAP Mail Filter Example mail Configures the entry information to be shown on phone s LCD Up to 3 LDAP Displaying Nam
94. users could also upload the firmware to the GXV3275 directly via Web GUI Please follow the steps below to upload firmware to GXV3275 locally Firmware Version 1 0 1 54 GXV3275 Administration Guide Page 78 of 91 dstream Innovative IP Voice amp Video Download the latest GXV3275 firmware file from the following link and save it in your PC http www grandstream com Support firmware 2 Log in the Web GUI as administrator in the PC 3 Go to Web GUI gt Maintenance gt Upgrade configure Upgrade Via as Manually Upload 4 Click the Upload button a window will be prompted to select firmware file to upload 5 Select the firmware file from your PC Then uploading progress will show at the button where it was Upload in the above step 6 When uploading is done users can see the upgrading process starts on the GXV3275 LCD 7 The phone will reboot again with the new firmware version upgraded Upgrade Via Manual Upload Kai Upload Firmware File to Update Uploading wy Figure 18 GXV3275 Firmware Uploading UPGRADE VIA SD CARD For users that could not use remote upgrade or could not access the phone s Web GUI to upload firmware upgrading via external SD card is an alternative Follow the steps below to upgrade GXV3275 via SD card POND ee Download the firmware file to PC and save it in SD card Insert the SD card to GXV3275 Power cycle the GXV3275 and the 5 LCD keys on the bottom of the screen will light

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