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Merlin Legend R1 Data Guide

1. ORDER 7500B Data Module YES PEC 2164 BDM Z77A data mounting PEC 21626 Multipurpose enhancement board PEC 21623 V 35 adapter cable Order from general trade supplier of data products 2 440A4 terminating data module stand alone Does dat ORDER ORDER oes data E 7500B Data Module station include an TEC zien BOM PEC 2164 BDM MLX telephone WP 90110 L1 WP 90110 L1 Is power unit power unit data module PEC 21626 PEC 21626 enhancement board Order from general PEC 21623 trade supplier of date V 35 adapter cable products Order from general trade supplier of data F ORDER products ORDER 7400B Data Module 7500B Data Module i PEC 2164 BDM PEC 2164 BDM PEC 2164 BDM WP 90110 L1 Z77A da mounting Z77A data mountiong PEC 21626 440A4 terminatin inan resistor adapter 440 A4 terminating 7500B Data Module PEC 2709 A59 Multipurpose enhancement board PEC 21623 Figure 2 4 PEC 21626 _ 440A4 terminating resistor adapter PEC 2709 A59 Multipurpose power unit PEC 21626 ORDER ORDER 7500B Data Module resistor adapter PEC 2164 BDM PEC 2164 BDM PEC 2709 A59 Z77A data mounting WP 90110 L1 enhancement board Multipurpose PEC 21626 power unit PEC 21623 enhancement board Muttipurpose PEC 21626 V 35 adapter cable PEC
2. laAcK DS1 FACILITIES DS1 DATA cALS To j PRI FACILITIES Jack OUTSIDE DATA STATIONS H TiFACILITIES DS1 JACK DATA CALLS TO OU 1 GS LS UNESTRUNKS sss T JACKS DATA CALLS TO l2 TIE TRUNKS FE ANALOG DATA JACKS STATIONS I 4 ANALOG DATA STATION Note T1 Facilities connected to this system cannot support digital transmissions T R TIP RING 440A4 TERMINATING RESISTOR PSU WP 90110 L1 POWER UNIT 115 VAC Figure 1 4 Outside Lines Trunks 1 12 Data Communications Components Data Communications with This System See System Reference for detailed information and programming requirements for DS1 facilities The DS1 provides a digital signal so data calls from a digital station can be placed to outside digital stations and transmitted at higher speeds up to 56 kbps A DS1 facility provides either T1 or PRI access m T1 is the factory setting Each of the 24 channels can emulate any combination of E amp M tie LS or GS lines trunks A single 100D module can replace 24 outside lines trunks T1 facilities are used to place and receive data calls from outside analog data stations Outside digital data communications are not supported m ISDN PRI is the standard format for ISDN service Any combination of the following AT amp T Switched Network ASN Services provided through an ISDN PRI line trunk can be used Accunet amp switched digital service for
3. Group Calling 5 Identify data hunt group you want to Dial data hunt Type data hunt sapar extension number program group group V uoi extension extension T number nnnn number nnnn ERAS Enter If you preprogramming more than one sequentially numbered group enter lowest group extension number Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and refype Group Calling 6 Save your entry Enter F10 Enter extension number of group XXXX Backspace Exit Enter XXXX group nurnber entered in step 5 4 36 Programming Instructions System Programming What You See Group Calling xxxx Enter line poo numbers Delete Backspace Next Exit Enter XXXX group number entered in step 6 Group Calling xxxx Enter line pool numbers XXX Delete Backspace Next Exit Enter XXXX group number entered in step 4 XXX extension number entered in step 7 What You Do 7 Identify line trunk or pool you want to assign to data hunt group in any one of following ways Line trunk no 801 880 Slot and port no Logical ID no Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype To remove line trunk or pool from data hunt group To assign line trunk or pool to data hunt group and assign another line trunk or pool to data hunt group shown on line 1 To assign line trunk or pool to d
4. Extensions Make a selection Li nesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI Restriction Call Pickup Exit VoiceSi gnl gt m Auto Login used for data hunt groups The system automatically logs in data hunt group members following a power failure m Integrated VMi used when a voice messaging system such as AUDIX Voice Power IS Il MERLIN MAIL Voice Messaging System for the MERLIN LEGEND Communications System MERLIN Attendant for the MERLIN LEGEND Communications System or Integrated Voice Power Automated Attendant IS Il which requires special signaling for integrated operation is connected to one or more station jacks assigned to a calling group The system automatically logs in the group members following a power failure m Generic VMl used when a voice messaging system that does not require special signaling is connected to one or more station jacks assigned to a calling group The system automatically logs in the group members following a power failure Automatic Log Out Data hunt group member assignments must be made before programming Group Type Data Form 3 Data Hunt Groups m Group No Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 To exit from any screen without making changes select Exit before saving your entry or menu selection What to Do Console PC 1 Select Extensions Extensions F6 2 Display second page of menu Mor
5. What You See What You Do Console PC Extensions 13 To program more extension options Select another Select another Make a selection option option LinesTrunks RestrctCopy Line Copy Account i Dial OutCd BI S HFAI To return to System Programming Exit F5 Restriction Call Pickup Exit VoiceSignl menu Forced Account Code Entry Description Assigns or removes Forced Account Code Entry When this feature is programmed on individual data stations the user must enter a 1 to 16 digit account code before making an outside call Planning Forms Data Form 2a Analog Data Station m Optional Features Forced Account Code Entry Data Form 2b Digital Data Station m Optional Features Forced Account Code Entry Key or PBX System Forms 4b and 5b reverse MFM Adjunct m Optional Features Forced Account Code Entry Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit before saving your entry or menu selection What You See What You Do Console PC System Programming 1 Select Extensions Extensions F6 Make a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEqui p Exit Ni ghtSrvce Programming Instructions 4 25 System Programming 4 26 Programming Instructions Digits appear on screen as you dial or type If
6. To exit from any screen without making changes select Exit before saving your entry or menu selection What You Do Console PC 1 Display next page of System More Pg up Programming menu 2 Select Centralized Telephone Cntr Prg F4 Programming 3 Identify data station you want to program in any one of the following ways Dial Type Extension no nnnn nnnn Slot and port no k sspp k sspp Logical ID no nnn nnn DSS Press DSS button for extension no Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype Programming Instructions 4 13 System Programming What You See Centralized Programmi ng Enter extension XXXX Backspace Exit Enter XXXX extension number entered in step 3 Press System Extension HOME to Exit Program xxxx Prog Start Press System Line Feat Btn lt Program Mode gt Page Page Prog Press System Line Feat Btn lt Program Mode gt Page Page Prog Your choice is highlighted KRKKK Press HOME to Exit Delete System Prog List Feature button contents Select a Feature lt Program Mode gt FindFeature AutoAnslcom Account Aut oLineSel Alarm Bargeln Auto Dial Call Waiting AutoAns All Camp On 4 14 Programming Instructions What You Do 4 Save your entry If you get the station busy message w
7. m Digital Data Stations use a data module such as the Integrated Services Digital Network ISDN 7500B Data Module to send and receive digital data A data module does not convert the digital signal to an analog signal The digital signal is sent as a sequence of separate electrical impulses The data module places receives or maintains the data call over digital telephone company facilities such as ISDN Primary Rate Interface ISDN PRI or with another data station inside the system Calls between analog data stations and digital data stations are possible only if the system includes a conversion resource to convert signals from analog to digital or digital to analog To do this conversion modems are connected to data modules to make a modem and data module pair Data Stations 1 3 Data Communications with This System System Features Used for Data See System Reference for descriptions Many features are available to data station users through the communications of all the features offered by the system software communications system a 1 4 System Features Used for Data Modem Pools also called conversion resources consist of one or more pairs of an ISDN 7500B Data Module and a modem A pool is used to optimize and share conversion resources to reduce costs Modem pools can be grouped so that costly resources can be shared by many users Data Hunt Groups are groups of the same type of stations all analog or all digital
8. Analog Data Station m Button diagram Data Form 2b Digital Data Station m Button diagram Key or PBX System Forms 4b and 5b reverse MFM Adjunct m Button diagram Programming Instructions 4 7 System Programming Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit before saving your entry or menu selection What You See What You Do Console PC System Programmi ng 1 Select Extensions Extensions F6 flake a selection System Extensions SysRenumber Options Operator Tables Lines Trunks AuxEqui p Exit NightSrvce Extensions 2 Select Line Copy Li ne Copy F2 Make a selection Li nesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI Restriction Call Pickup Exit VoiceSignl Copy Lines 3 If you want to copy line assignments Single F1 au selection to individual data station Block If you want to copy line assignments Block F2 Exit to sequentially numbered block of data stations Copy Lines 4 Identify data station you want to copy Enter extension to copy line assignments from in any one of the following ways Dial Type Exp Part Enter Extension no nnnn nnnn Slot and port no k sspp k sspp Logical ID no nnn nnn DSS Press DSS button for extension no If you plan to copy from more than one data s
9. A password used to limit access to the Remote Access feature of the communications system basic carrier A piece of hardware that holds and connects the processor module power supply module and up to five line trunk or station modules in the communications system See also expansion carrier Basic Rate Interface BRI A standard Integrated Services Digital Network ISDN frame format that specifies the protocol used between the communications system and a terminal BRI runs at 192 kbps and provides two 64 kbps voice or B channels and one 16 kbps signaling or D channel per port The remaining 48 kbps are used for framing and D channel contention baud In telecommunications applications a unit of transmission speed equal to the number of signal events per second See also Ibit rate and bits per second Behind Switch A mode of operation in which the communications system control unit is connected to is behind another communications system binary code An electrical representation of quantities or symbols expressed in the base 2 number system bipolar 8 zero substitution B8ZS A line coding format that encodes a string of 8 zeros in a unique binary sequence using bipolar violation See also bipolar signal and bipolar violation bipolar signal A digital signal in which pulses 1 s alternate between positive and negative See also a ternate mark inversion alternate space inversion bipolar 8 zero substitution and bipola
10. DSS Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype 5 Start centralized programming Select specific line buttons for the 20 line buttons on the console or PC with SPM To select buttons 1 20 To select buttons 21 34 Indicate button you want to program Console Dial nnnn sspp nnn Press DSS button for extension no Enter Start Page 1 Page 2 Press button being programmed Programming Instructions PC Type nnnn sspp nnn F10 F10 F7 F8 Press function key for button being programmed 4 29 System Programming What You See What You Do 8 Continue programming process XXXXX Press HOME to Exit Delete System Prog List Feature XXXXX feature currently programmed Note To speed programming dial codes are shown in this step If you prefer you can select items from the display instead Feature 9 Mode AutoLi nesel Alarm Bargeln Auto Dial Call Waiting AutoAns All Camp On AutoAnslcon FindFeature Select a lt Program Account To program immediate ring for all lines To program immediate ring for only the line you selected To program no ring for all lines To program no ring for only the line you selected Press Line Feat Btn 10 To program another button on same Program Mode gt data station identified in step 3 Page 1 Page 2 To
11. J Jack types station cuum K Key mode factory settings for lines in 4 83 line button types inl3 15 programming line assignments in L LAN workstation access definition 1 9 planning Last Number Dial Line assignment data hunt group Hybrid PBX_mode Key mode 3 15 4 3 modem pool programming Line button types Hybrid PBX mode Key mode 3 15 35 S Line s outside Local area network LAN workstation access definition of 1 9 Local host computer access definition of planning M Making calls with analog data station 5 2 5 6 with digital data station 5 7 5 10 Members data hunt group considerations for assigning programming assignments of 4 35 sd Messages Call Progress MFM Multi Function Module Index Mode See Hybrid PBX mode and Key mode Modem features of hardware in modem pool 27 purpose of 2 5 planning Modem pool analog to digital configurations of Ds o types of 2 70 CdS using dedicated Ines using system lines 88 O Option settings modem 2 8 2141 Optional Account Code Enty 6 11 ss Options Ringing 3 20 4 28 Cd Outside line s 1 11 3 15 _ Outside line button ss Outside users of modem pool PBX factory settings for lines in line button types in 3 15
12. MultiQUEST and Shared Access for Switch Services SASS AUDIX Voice Power AVP A voice processing application part of Integrated Solution l that provides automated attendant call answering voice mail message drop and information services for use with the communications system automatic number identification ANI The process of automatically identifying a callers billing number and transmitting that number from the callers local central office CO to another point on or off the public network INFO 2 INformation FOrwarding 2 is AT amp T s ANI service automatic ringdown tie trunk See automatic start tie trunk GL 1 Glossary automatic start tie trnk A tie trunk on which incoming calls are routed to an operator or other designated destination without a start signal Also called automatic ringdown tie trunk or auto in tie trunk auxiliary power unit A device that provides additional power to the communications system B B channel For an Integrated Services Digital Network ISDN a 64 kbps channel that carries a variety of digital information streams such as voice at 64 kbps data at up to 64 kpbs wideband voice encoded at 64 kpbs and voice at less than 64 kbps alone or combined with other digital information streams Also called bearer channel bandwidth The difference expressed in hertz between the highest and lowest frequencies in a range of frequencies that determine channel capacity barrier code
13. Use the instructions supplied with your modem and data communications software to send data receive data and disconnect the call To Call an Analog Multiline Telephone from an Analog Data Station Connected via GPA There are two ways to dial outside lines with a dial out code and without one If your communications system is operating in the Hybrid PBX mode and you place outside calls using a System Access SA button you must dial a dial out code before the telephone number If your communications system is operating in the Key or Behind Switch mode you must select a button labeled with a telephone number or a special purpose button such as WATS to make an outside call dial out codes are not needed Enter modem commands and dial the number using the telephone dialpad 1 If the red light next to the Ring ICOM or SA button is not on press the Feature button 2 Lift the handset or press Speaker 3 Dial the outside telephone number for the outside analog data station you are calling including the dial out code if you used an SA button You can use a Speed Dial code instead of dialing the telephone number Note To enter an account code dial 82 the account code and before you dial the dial out code and telephone number 4 When you hear a steady tone a data connection has been made Put your modem into the data mode 5 Use the instructions supplied with your modem and communications software to send data receive da
14. m For tie line connection provide the telephone company the facility interface code FIC of TL31M and the service order code SOC 9 0F Customer Support Information vii Customer Support Information m For connection to off premises stations report the FIC OL13C and SOC 9 0F If this equipment is to be connected to digital service 1 544 Mbs the FIC is 04DU9 B for D4 framing format or 04DU9 C for extended framing format and SOC 6 0P If this equipment is to be connected to DID facilities the FIC is 02RV2 T and the SOC is 9 0F The quantities and USOC numbers of the jacks required For each jack provide the sequence in which lines are to be connected the type lines the FIC and REN by position when applicable You must also notify your local telephone company if and when this equipment is permanently disconnected from the line s The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive REN s on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed five 5 0 To be certain of the number of devices that maybe connected to the line as determined by the total REN s contact the telephone company to determine the maximum REN for the calling area Installation and Operational Procedures The manuals for your system contain information about installation and operational procedur
15. or one or more modem pool pairs that are assigned one extension number Specific lines trunks can also be assigned to ring directly into the data hunt group DHG so that outside callers can dial a published telephone number to reach the DHG DHGs connect calls in a round robin fashion to the first available data station or modem pool pair in the group Account Code Entry allows tracking of outgoing data calls for billing forecasting or budget reports Auto Answer All allows a modem with automatic answering capability to answer data calls when the user is away from the station Data Status is used when a data station includes an analog multiline or Digital ISDN MLX telephone to monitor when data equipment is in use Privacy prevents loss of data by ensuring that data transmission is not interrupted accidentally Privacy for data calls is provided automatically on digital data stations and on analog data stations with analog multiline telephones but must be manually activated on all other analog data stations System Speed Dial or Personal Speed Dial permits quick dialing of frequently used numbers Data Communications with This System Data Communications Components Diagrams of voice and data equipment commonly connected to the system are shown in the following pages The numbers in the diagrams correspond to numbers in the accompanying text on the facing page The text explains what the equipment is where it s connected to
16. pool Note System Planning Key or PBX describes how to reassign station extension numbers The same considerations apply to data stations as those that apply to voice stations To dedicate an outside line exclusively for data communications you can bypass the control unit and connect the outside line directly to a modem in a modem pool The line is then dedicated for use with that modem pool pair only DEDICATED OUTSIDE DHG lt LINES l 008 MLX STATION li JACKS DEDICATED I 1 OUTSIDE LINES ANALOG TO DIGITAL 44GA4 TERMINATING RESISTOR PSU WP 90110 L1 POWER UNIT 115 VAC Figure 3 2 Modem Pools on Dedicated Outside Lines Modem pools on dedicated lines require only one digital station jack for each ISDN 7500B Data Module Note Data calls placed using modem pools on dedicated outside lines bypass the control unit and are not reported by Station Message Detail Recording SMDR Modem Pools 3 9 Planning Eee See System Planning Key or PBX Chapter 2 for details on system Planning Form Instructions renumbering and planning form A instructions Record the station jack assignments for modem pools on dedicated outside lines on System Form 2a System Numbering Station Jacks 1 In the Jack Type column make sure there is a D next to the number for each digital station jack used to connect an ISDN 7500B Data Module 2 n the Perso
17. programming line assignments in 4 3 si Personal line button 3 13 S O Personal Speed Dial Poolline assignment to data hunt groups 4 31 Pool modem See Modem pool Cd Port RS 232 Station jack types See also Primary Rate Interface PRI call restriction considerations for Privacy Programming system Automatic Group Log In Call Restrictions copy Call Restrictions 4 91 copy line trunk assignments data hunt group line pool assignment data hunt group member assigaments 4 31 lt Forced Account Code Entry 4 25 line trunk or pool assignment 4 3 SY Pool Dial Out Code Restriction 4 15 Ringing Optons 428 Progress Messages Cal 5 7 5 8 O R Required Account Code Entry 5 11 SS Resource sharing i 1 Restriction level ARS Facility 3 20 O Restrictions Call copy programming of 4 21 planing 3 18 o O programming Ring button intercom 3 15 4 11 O System Access 3 13 4 11 Ringing Options RS 232 port S 7500B Data Module See ISDN 7500B Data Module Sharing resource 1 1 O Software Defined Network SDN 1 13 O O 1 1 Station See Status Data digital user instructions for 5 13 System Access Speed Dial See Personal Speed Dial and System Speed Dial Data station Communicat
18. 1 Label button to be programmed as Auto Answer All 2 Slide T P switch to P 3 Press labeled Auto Answer All button 4 Dial 754 5 Slide T P switch to center to end programming Use these instructions only if your data station does not include an MLX telephone A Data Status button allows you to monitor the activities of your computer or data terminal The light next to your Data Status button will goon when a data call is being made or received from the digital data station connected to the telephone Programming a Data Status Button 1 Label the button you want to program as Data Status with the extension of the equipment you want to monitor 2 Begin programming m Press Feature m Dial 00 m Press labeled Data Status button m Dial 83 3 Identify the equipment you want to monitor m Dial extension number 4 Slide the T P switch to center m Press Feature m Dial 00 Use these instructions only if your analog data station does not have an analog multiline telephone connected For analog data only stations and analog data stations connected to an MLX telephone using an MFM use the Privacy feature before you make a data call to prevent unwanted interruptions during transmission Privacy prevents co workers from accidentally connecting to your data call and causing a loss of data by using the same line or trying to use the Barge In feature Co workers picking up the line you are using hear a busy signal instead of
19. 10 buttons on a data station m You can assign a combination of up to 10 System Access or Intercom Voice System Access or Intercom Ring System Access or intercom Originate Only Ring or Voice or Shared System Access Ring or Voice buttons to each data station excluding QCC operator positions m You can remove System Access or Intercom buttons but at least one System Access or Intercom Ring or System Access or Intercom Voice button must remain on the data station m System Access and Intercom buttons are centrally programmed and cannot be programmed by individual data station users To speed programming dial codes are shown starting in step 8 If you prefer you can program by selecting items from the display instead of using programming codes System Programming Planning Forms Entering Programming Exiting Without Changes What You See System Programmi ng Make a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEquip Exit Ni ght Srvce gt System Programmi ng Make a selection Labeling Data Print Cntr Prg Exit Centralized Programmi ng Enter extension Backspace Exit Data Form 2a Analog Data Station m Button diagram Data Form 2b Digital Data Station m Button diagram Key or PBX System Form 4b and 5b reverse MFM Adjunct m Button diagram Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5
20. 19 2 kbps over cable distances of 50 feet GL 12 Glossary S signaling The sending of control and status information between devices to set up maintain or take down a connection simplex signaling The transmission of signals in one direction only across a telecommunications channel single line telephone An industry standard touch tone or rotary telephone that only handles one line trunk and is connected to the communications system via a jack on a basic telephone module SMDR printer A printer used for Station Message Detail Recording SMDR that is connected to the communications system via an RS 232 jack on the processor module Software Defined Network SDN An AT amp T private networking service created by specialized software within the public network special charactcr A pause stop or end of dialing signal in a programmed dialing sequence such as an Auto Dial or personal Speed Dial number Square Key A way of configuring the communication system in Key mode so that all lines appear on all telephones station The endpoint on the station side of the communications system A station can be a telephone with or without an adjunct or can be a data terminal with a modem analog or an ISDN 7500B Data Module digital attached station jack An analog digital or tip ring T R interface on the control unit module for connecting telephones and other equipment Supplemental Alert Adapter SAA A device that permits
21. 4 Save your entry Enter F10 Enter extension Xxx If you get the Station Busy message wait for an det idle condition or exit system programming and E eet Enter try again later XXXX extension number entered in step 3 Extension XXxx 5 To remove restrictions Unrestricted F1 Select one AR ree ct To restrict data station from making Outward F2 Toll Restrict outside calls local and toll Restrict Exit F To restrict data station from making Toll 3 Currently programmed choice is toll calls Restrict highlighted Extension xxxx 6 To assign or remove restrictions from Select one another extension Unrestricted Out ward Restrict Toll Restrict m f next extension number is Next F9 Exit Your choice is highlighted 4 20 Programming Instructions sequential difference between extension numbers is 1 Your previous entry is saved and next extension number displays on line 1 Continued Repeat step 5 Repeat step 5 System Programming What You See Extensions Make a selection Li nesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI Restriction Call Pickup Exit VoiceSignl Copy Call Restrictions Description Considerations Planning Forms What You Do Console PC 6 Continued m f extension number is not Enter F10 sequential difference between Repeat Repeat extension numbers is greater steps 2 5 steps 2 5 than 1 To save your entry when all entries are Enter F10 comp
22. 56 kbps and 64 kbps restricted and 64 kbps clear circuit switched data calls Megacom WATS service for domestic long distance outward voice calls Megacom 800 for domestic toll free voice calls Software Defined Network SDN for voice and circuit switched data calls up to 56 kbps The benefits of ISDN PRI include Speed Data calls to outside destinations can be made on the same B channels used for voice calls if the service allows Modems and dedicated conditioned lines trunks are not needed AT amp T s INFO 2 automatic number identification ANI service Customers who subscribe to this service can identify the caller on an incoming call on an ISDN PRI line trunk by either telephone number or billing number Note The availability of the caller identification information may be limited by local serving caller s jurisdiction availability or central office equipment Dynamic B channel assignment An individual B channel can be removed from service without blocking calls to or from any other B channels Improved toll restriction Bypassing of toll restriction is limited on ISDN PRI lines trunks Reliable indication of far end disconnect Blocking of incoming calls is prevented because a line trunk is not immediately released instead there is a delayed indication of disconnect Improved SMDR reports Call timing for SMDR reports is improved since calls recorded are closer to the actual billed duration Shared use o
23. 82 the account code and before you dial the dial out code and telephone number For example when using an account code of 12345 and a dial out code of 815 where 815 is the dial out code for Accunet switched digital data Services lines to make a call to a digital station at telephone number 555 1234 m Type d 8212345 8155551234 m Press Enter Use the instructions supplied with your modem and or data communications software to send data receive data and disconnect the call Calling with Analog Data Equipment 5 5 Making and Receiving Data Calls See System Data Features Account Code Entry ana System Speed Dial in this chapter Answering Data Calls See the instructions supplied with your modem To Call an MLX Telephone from Analog Data Only Stations and Analog Data Stations Connected via MFM 1 Use the instructions provided with your modem and the communications software to put the modem in the data mode Type the appropriate modem command and the extension number for the data hunt group for the analog to digital modem you are using For example when using a Hayes type modem to make a data call to a digital data station using the analog to digital modem pool at extension 775 m Type atdt775 m Press Enter When you are connected to the ISDN 7500B Data Module in the pool a message similar to the following appears Connected Call Status Idle Type H for help Using the data terminal k
24. AT amp T Switched Network services Audio Information Exchange AUDIX Voice Power bipolar 8 zero substitution Built in Speakerphone Broadcast Music Incorporated bits per second Basic Rate Interface basic telephone modem interface British thermal unit Call Accounting System for the MERLIN LEGEND Communications System Call Accounting System Business Call Accounting System Hospitality Call Accounting Terminal Call Accounting Terminal Business Call Accounting Terminal Hospitality Comitee Consultatif International Telephonique et Telegraphique common channel signaling customer information bulletin Call Management System component code cyclic redundancy check Customer Service Center channel service unit decibel direct current data communications equipment Digital Communications Protocol direct facility termination data hunt group direct inward dialing dual in line package Direct Inward System Access direct line console Dialed Number Identification Service Disk Operating System Digital Signal 0 Digital Signal 1 digital switch element direct station selector DTE DTMF DXS E amp M EIA EMI EPROM ESD ESF ESS ETN ETU FACE FCC FRL FX GPA HFAI HFU Hz ICOM 1 0 IROB IS II ISDN IVP kbps LAN LDN LED Mbps MET MFM MIS MOH ms NSAC OPT OPX PAM PBX PCM PEC PFT PRI PSTN QCC RAM RBS ROM SA SAA SDN SMDR data terminal equipment dual tone multifrequency di
25. E e a 3 DEDICATED OUTSIDE LINES 4 DEDICATED OUTSIDE LINES ANALOG TO DIGITAL T R TIP RING 440A4 TERMINATING RESISTOR PSU WP 90110 L1 POWER UNIT 115 VAC Figure 1 2 Modem Pools Assigned to Data Hunt Groups 1 8 Data Communications Components Data Communications with This System Local Host Computer and LAN Workstations Figure 1 3 shows how data stations can be assigned to DHGs to provide access to a local host computer and a workstation on a local area network LAN 1 Local Host Computer connects a local host computer via a modem or data module to the control unit The modems and data modules connect to RS 232 ports on the host computer Each modem is assigned to a station jack on a 012 or 008 OPT module and each data module connects to a 008 MLX module station jack 2 LAN Workstation connects a data terminal or computer workstation on the IAN via modems or data modules to the system A LAN is a group of terminals or PCs connected to each other or to a local host Figure 1 3 shows how a data station communicates with a local host computer or another workstation by dialing one extension number For example extension 711 could be assigned to the data station DHG and extension 773 could be assigned to the modem DHG for communicating with the local host computer Extension 774 could be assigned to the data station DHG and extension 775 could be assigned to the modem DHG for communicating with othe
26. RS 232 interface ability to turn on or maintain the Clear to Send indicator when it is ready to receive ASCII dialing sequences from the data module in response to a Data Terminal Ready signal from the data module m ability to keep the Data Set Ready lead on and not turn it off during transition from the interactive dialing mode to the data mode w ability to terminate a data call or dialing sequence when the data module turns off its Data Terminal Ready lead m ability to turn off the Data Set Ready or Receive Line Signal Detect lead for a minimum of 50 ms when hanging up at the termination of a data call gw ability to turn on the Ring indicator lead for at least 100 ms in the presence of an incoming analog call support of Electronic Industries Association EIA signals Cl and Cl2 if the modem is multispeed AT amp T model 2224G PEC 2224 CEO for stand alone PEC 2224 GED for rack mounting arrangement is recommended for modem pools To use a modem with an MLX telephone install a Multi Function Module MFM in the telephone to provide a tip ring T R interface for the modem The modem connects directly to the MFM You use the data terminal keyboard to dial data calls and use the telephone dialpad to dial voice calls Each device operates independently and features are assigned to each device independently To use a modem with an analog multiline telephone install a General Purpose Adapter GPA to provide a T R interface You
27. Type od m Press Enter 6 Set all bit switches according to Table 2 4 Table 2 4 Modem Settings for Analog to Digital Modem Pool Bit Number 1 2 3 4 5 6 7 8 Switch 1 L L L R R R L L 2 L R L L L L L L 3 D D D D U U D D 4 D D D D D U D D 5 U D U U U D D D 7 on on L left U up R right D down 2 10 Modem Pools Data Communications Hardware 7 Unplug the modem from the wall outlet then plug it back in Set switch 1 bit 2 to the left to store the switch settings in the modem s memory The modem is now operating in the AT amp T command protocol 8 Set the options and save the options into protected memory to prevent loss of settings in case of a power failure m Type AT and press Enter to enter the local mode m Type AT amp D2 and press Enter Option set drop call when DTR low m Type AT amp C1 and press Enter Option set data carrier detect follow call m Type ATSO 1 and press Enter Option set Auto Answer m Type ATQ1 and press Enter Option set disable result codes m Type AT amp W and press Enter to write options to protected memory Modem Pools 2 11 Data Communications Hardware Hardware Decision Flowcharts The following flowcharts show hardware required for specific data communications uses Figure 2 3 is for asynchronous transmission and Figure 2 4 is for synchronous transmission 2 12 Hardware Decision Flowcharts Data Communications Hardware Is the equi
28. alerting equipment to be connected to an analog multiline telephone jack so that people working in noisy or remote areas of a building can be alerted to incoming calls switched service network SSN A network consisting of terminals transmission lines and at least one exchange on which a user can communicate with any other user at any time switchhook flash Operation of the telephone switchhook in which the on hook period is in the range of 250 500 ms synchronous A method for transmitting a continuous digital data stream in which the transmission of each binary bit is synchronized with a master clock system acceptance test A test of all trunks telephones data terminals and features after installation to ensure they are working correctly system date The date that appears on display telephones and Station Message Detail Recording SMDR reports System Programming amp Maintenance SPM A DOS or UNIX based application for programming and maintaining the communications system GL 13 Glossary system renumbering A process used to change the extension numbers assigned to stations adjuncts calling groups paging groups Call Park zones and Remote Access system time The time that appears on display telephones and is printed on Station Message Detail Recording SMDR reports T T1 A digital transmission carrier path that in North America transmits at the DS1 rate of 1 544 Mbps telephone power supply unit Equipm
29. being connected System Data Features 5 13 Making and Receiving Data Calls Personal Speed Dial See Chapter 5 inSystem Programming for more on the centralized programming of Personal Speed Dial numbers System Speed Dial 5 14 System Data Features Privacy is automatically activated on data calls from digital data stations or from analog data stations connected to an analog multiline telephone using a GPA For analog data only stations or analog data stations connected to MLX telephones using an MFM you activate Privacy by dialing a feature code Once activated the feature remains active until turned off It is a good idea to activate Privacy on every data call you make or every time you are expecting a call so your calls are not interrupted Privacy cannot be activated from analog data stations while a data call is in progress Activating Privacy on an Analog Data Only Station 1 Activate Privacy m Type 31 2 Place the call m Type dial out code if required and telephone number The Personal Speed Dial feature lets you type a 2 digit code for frequently used numbers instead of typing an entire sequence Personal Speed Dial is useful when account codes long distance access codes area codes and computer access codes make the calling process long For analog data only and analog data stations connected to an MLX telephone using an MFM Personal Speed Dial codes must be programmed centrally for you to activate the
30. data station users to enter account codes 1 to 16 digits for outside calls Assign this feature to data stations so that you can associate outgoing data calls with specific client accounts Note Account codes cannot be used to track incoming calls to data stations Planning Form Instructions Use the Optional Features section of Data Form 2a or 2b for each data station to record your decisions Under the Forced Account Code Entry heading 1 If the user must enter an account code for outgoing calls check Yes 2 If you do not want the feature assigned to the data station check No Assigning Features to Data Stations 3 19 Planning Ringing Options ARS Facility Restriction Level See Automatic Route Selection in Chapter 4 of PBX System Planning for additional information on ARS planning For modems assigned to a digital to analog modem pool set the ringing option for the line buttons to no ring This prevents the modem from answering calls placed in error to the wrong side of the modem pool the side away from the data hunt group or extension assigned to the modem in an analog to digital modem pool or to the ISDN 7500B Data Module in a digital to analog modem pool Planning Form Instructions On the Button Diagram section of Data Form 2a or 2b for each data station For each outside line write No Ring on the line provided on the left side of the button Use these instructions
31. five station jacks on the first 008 MLX module in the communications system control unit alternate mark inversion AMI A line coding format in which a binary 1 is represented by a positive or negative pulse a binary 0 is represented by no line signal and subsequent binary 1 s must alternate in polarity or there will be a bipolar violation AMI is used in the DS1 interface analog transmission A mode of transmission in which information is represented in continuously variable physical quantities such as amplitude frequency phase or resistance See also digital transmission application Software and or hardware that allows users to perform specific tasks For example the Call Management System CMS is a DOS based application that simulates the actions of a system operator by answering calls and distributing them to individual telephones asynchronous data transmission A method of transmitting a short bit stream of data such as printable characters represented by a 7 or 8 bit ASCII code Each string of data bits is preceded by a start bit and followed by a stop bit thus permitting data to be transmitted at irregular intervals See also synchronous _ transmission AT amp T Switched Network ASN AT amp T telecommunications services provided through an Integrated Digital Services Network Primary Rate Interface ISDN PRI line or trunk Accunet amp switched digital service Megacom WATS Megacom 800 Software Defined Network SDN
32. i 555 610 114 Afef m 1991 MERLIN LEGEND COMMUNICATIONS SYSTEM Data Guide Copyright 1991 AT amp T AT amp T 555 610 114 All Rights Reserved Issue 1 Printed in U S A August 1991 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing However information is subject to change Federal Communications Commission FCC Information For important FCC interference registration and repair information see Customer Support Information in this book Trademarks Accunet is a registered trademark of AT amp T Magic on Hold is a registered trademark of AT amp T Megacom is a registered trademark of AT amp T MERLIN is a registered trademark of AT amp T MERLIN LEGEND is a trademark of AT amp T MERLIN MAIL is a trademark of AT amp T MLX 10 MLX 10D MLX 20L and MLX 28D are trademarks of AT amp T MultiQUEST is a registered trademark of AT amp T Support Telephone Number AT amp T provides a toll free customer Helpline 1 800 828 2888 24 hours a day U S A only Call the Helpline or your authorized dealer if you need assistance when installing programming or using your system ne r Contents XV m How to Comment on This Book 1 Data Communications with This System m System Features Used for Data l icati i 1 1 1 4 Boll Contents m Modem Pools 3 8 m Assigning Lines to Data Stations 3 12 m Assigning Featu
33. if present are connected This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate viii Customer Support Information Customer Support Information NS RT To prevent overloading the Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop used by the device The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100 DOC Certification No 230 4095A CSA Certification No LR 56260 Load No 6 Renseignements sur la notification du minist re des Communications du Canada et la r paration AVIS L tiquette du minist re des Communications du Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme certaines normes de protection d exploitation et de s curit des r seaux de t l communications Le Minist re n assure toutefois pas que le mat riel fonctionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de t l communication Le mat riel doit galement tre install en suivant une m thode accept e de raccordement
34. in closet called a satellite closet elsewhere in the building Hybrid PBX A mode of operation in which the communications system uses trunk pools and Automatic Route Selection ARS in addition to personal lines that is direct facility terminations DFTs on line buttons The Hybrid PBX mode also provides a single interface to users for both internal and external calling I immediate start tie trunk A tie trunk on which no start signal is necessary and dialing can begin immediately after the tie trunk is seized in band signaling See robbed bit signaling inside dial tone A tone the user hears when they are connected to an intercom line Inspect screen A display screen on digital ISDN telephones that allows users to preview incoming calls and see a list of the features programmed on line buttons integrated access The use by customers of voice data images and fax simultaneously on an Integrated Services Digital Network ISDN Integrated Services Digital Network ISDN A public or private network that provides end to end digital connectivity for all services to which users have access by a limited set of standard multipurpose user network interfaces defined by the CCITT International Telegraph and Telephone Consultative Committee Through internationally accepted standard interfaces ISDN provides digital circuit switched or packet switched connectivity within the network and links to other ISDNs to provide national and
35. le cas L indite de charge IC assign chaque dispositif terminal indique pour viter toute surchage le pourcentage de la charge totale qui peut tre raccord e un circuit t l phonique boucl utilise par ce dispositif La terminaison du circuit boucl peut tre constitute de n importe quelle combinaison de dispositifs pourvu que la somme des indices de charge de l ensemble des dispositifs ne d passe pas 100 No d homologation 230 4095A Node certification CSA LR 56260 L indite de charge 6 Customer Support Information ix Customer Support Information ee This device complies with Part 15 of the FCC Rules Operation is Subject to the following two conditions 1 this device may not AT amp T MERLIN LEGEND cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Model 511 A Control Unit Complies with Part 68 FCC Rules FCC Reg No AS593M 72682 MF E Ringer Equivalence 1 54 When equipped with the KF option key only FCC Reg No A LISTED TELEPHONE j i LR 56260 AS593M 72914 KF E Ringer Equivalence 1 5A 538E EQUIPMENT Q y d 1ueuieoe d jeqe1 uoneoo1 0 O d QN39371 Nr IB3N MADE IN USA eyenbine ep uaweoejdwe gpeue np SUOIJEIJUNWIWOD sep 981S UtnN Use only AT amp T manufactured MERLIN LEGEND circuit modules carrier assemblies and power units as specified in the WARNING If equipment is u
36. le minist re des Communications du Canada FCC Notification and Repair Information This equipment is registered with the FCC in accordance with Part 68 of its rules In compliance with those rules you are advised of the following W Means of Connection Connection of this equipment to the telephone network shall be through a standard network interface jack USOC RJ11 C RJ14C RJ21X Connection to E amp M tie trunks requires a USOC RJ2GX Connection to off premises stations requires a USOC RJ11C or RJ14C Connection to 1 544 Mbs digital facilities must be through a USOC RJ48C or RJ48X Connection to DID requires a RJ11 C RJ14C or RJ21X These USOCs must be ordered from your telephone company This equipment may not be used with party lines or coin telephone lines m Notifcation to the Telephone Companies Before connecting this equipment you or your equipment supplier must notify your local telephone company s business office of the following m The telephone number s you will be using with this equipment m The appropriate registration number and ringer equivalence number REN which can be found on the back or bottom of the control unit is as follows If this equipment is to be used as a Key System report the following number AS593M 72914 KF E and if the system provides both manual and automatic selection of incoming outgoing access to the network report AS593M 72682 MF E The ringer equivalence number for both systems is 1 5A
37. obtained from AT amp T by calling 1 800 247 7000 If you purchased your system from an AT amp T authorized reseller contact your reseller for the details of the maintenance plan applicable to your system This AT amp T limited warranty covers damage to the system caused by power surges including power surges due to lightning The following will not be deemed to impair the good working order of the system and AT amp T will not be responsible under this limited warranty for damages resulting from m failure to follow AT amp T s installation operation or maintenance instructions m unauthorized system modification movement or alteration m unauthorized use of common carrier communication services accessed through the system m abuse misuse or negligent acts or omissions of the customer and persons under the customer s control m acts of third parties and acts of God AT amp T S OBLIGATION TO REPAIR REPLACE OR REFUND AS SET FORTH ABOVE IS YOUR EXCLUSIVE REMEDY EXCEPT AS SPECIFICALLY SET FORTH ABOVE AT amp T ITS AFFILIATES SUPPLIERS AND AUTHORIZED RESELLERS MAKE NO WARRANTIES EXPRESS OR IMPLIED AND SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE LIMITATION OF LIABILITY EXCEPT FOR PERSONAL INJURY DIRECT DAMAGES TO TANGIBLE PERSONAL PROPERTY PROXIMATELY CAUSED BY AT amp T AND LIABILITY OTHERWISE EXPRESSLY ASSUMED IN A WRITTEN AGREEMENT SIGNED BY AT amp T THE LIABILITY OF AT amp T ITS AFFI
38. only if the system is operating in the Hybrid PBX mode If your PBX system uses Automatic Route Selection ARS for data calls you can assign a Facility Restriction Level FRL to each data station This value from 0 to 6 corresponds to the FRL assigned to each route and is used to restrict data users from access to specific routes Before restricting a data station review the values assigned to each route To restrict a data station from specific routes assign an FRL value lower than the route s lowest value Values equal to or greater than the route s values allow data station users to access those routes A value of 0 is the most restrictive and a value of 6 is the least restrictive The factory setting is 3 For example to give an analog data station unlimited use of any ARS route assign a value of 6 If you have digital data stations assign a value of 0 to prevent users from inadvertently using ARS to select an analog line for outside data calls Planning Form Instructions Locate System Form 9b Automatic Route Selection Table and System Form 9c ARS Default and Special Numbers Table 1 Review the values assigned to the routs Use the Optional Features section of Data Form 2alor 2b for each data station to record your decisions about Facility Restriction Level 2 Next to the ARS Facility Restriction Level heading write the value 0 to 6 for the ARS Facility Restriction level you want to assign to each data
39. or pool can redirected to only one data hunt group m When you reassign a line trunk or pool from one data hunt group to another you must remove it from the current data hunt group before you assign it to the new group Data Form 3 Data Hunt Groups m Lines Trunk or Pools Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 To exit from any screen without making changes select Exit before saving your entry or menu selection What You Do Console PC System Programming Make a selection System Extensions SysRenumber Options Operator Tables Li nesTrunks AuxEqui p Exit Ni ght Srvce gt 1 Select Extensions Extensions F6 Programming Instructions 4 35 System Programming GN What You See What You Do Console PC Extensions 2 Display second page of menu More PgUp Make a selection Li nesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI Restriction Call Pickup Exit VoiceSignl Extensions 3 Select Group Calling Grp Calling FA Make a selection Ext Status ARS Restrct Group Page Mic Disable Group Cover Remote Frwd 6rp Calling Exit Group Calling 4 Select Line Pool Assignment Li ne Pool F10 Make a selection Hunt Type Queue Alarm DelayAnnce Xtnl Alert Grp Coverage Overflow Message Members Exit Li ne Pool gt
40. remains on Screen Press function key for any one of trunks in pool to erase letter G letter R remains on screen System Programming What You See What You Do Extension XXXX 7 When all entries are complete return Assign lines trunks to Assign Lines and Trunks menu Lines 01 20 Entry Mode Lines 21 40 Lines 41 60 Lines 61 80 Exit Extensions 8 To assign lines trunks to another data flake a selection i LinesTrunks RestrctCopy slaton Line Copy Account Dial OutCd BIS HFAI Restriction Call Pickup Exit VoiceSignl To continue programming extension features To return to System Programming menu Console Exit Repeat steps 2 7 or use Line Copy procedure Select another option Exit PC F5 Repeat steps 2 7 or use Line Copy procedure Select another option F5 Copy Line Trunk Assignments Description Copies outside line trunk button assignments made on one data station to an individual data station or block of data stations with identical line assignment requirements Considerations m The data station s that line assignments are being copied to must be idle while you program this option m f you are copying assignments to a block of data stations they must be sequentially numbered for example 11 12 13 m Assignments are not copied to any station that is in use while this option is being programmed Planning Forms Data Form 2a
41. s Guide 555 610 123 MLX 10 and MLX 10D User Cards 555 610 124 MLX 28D and MLX 20L User Cards 555 610 125 Single Line Telephones User s Guide 555 610 121 xiv About This Book About This Book Tr MERLIN LEGEND Book Title Order Number Operator Guides Analog Direct Line Consoles Operator s Guide 555 610 131 Digital SDN Direct Line Consoles Operator s Guide 555 610 132 Digital SDN Queued Call Console Operator s Guide 555 610 133 Miscellaneous Calling Group Supervisor s Guide 555 610 130 Additional Ordering Information For information on ordering replacement parts accessories and other equipment that is compatible with the system see Appendix A in System Reference Product Safety Labels Throughout this book hazardous situations are indicated by an exclamation point inside a triangle along with the word caution or warning A warnine Warning indicates the presence of a hazard that could cause death or severe personal injury if the hazard is not avoided A caution Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage if the hazard is not avoided How to Comment on This Book We welcome your feedback on this book Please use the feedback form that follows If the form is missing send your comments to A Sherwood AT amp T 99 Jefferson Road Rm 2A25 Parsippany NJ 07054 About This Book XV Data Communications with This Sys
42. stage you dial the extension for the data hunt group for the digital to analog modem pool and in the second stage you dial the extension or telephone number of the analog data station you are calling Note Synchronous data calls cannot be made through a modem pool Calling with Digital Data Equipment 5 9 Making and Receiving Data Calls J The following are general instructions for placing and receiving calls details are in the instructions supplied with your ISDN 7500B Data Module 1 From the CMD prompt type d for dial and the extension for the data hunt group for the digital to analog modem pool you are using and press Enter For example to make a data call to an analog data station using the analog to digital modem pool at extension 776 m Type d 776 m Press Enter When you are connected to the ISDN 7500B Data Module in the pool a message similar to the following appears on your screen CONNECTED MODE 2 END SPEED 2400 2 Using the data terminal keyboard dial the number for the analog data station you are calling This is the second stage of dialing If you are calling an inside analog data station type atdt and dial the extension number of the analog data station you are calling and press Enter For example to call an analog data station at extension 25 m Type atdt25 n Press Enter If you are calling an out
43. station can communicate with an inside or outside analog station Each modem is assigned to a basic station jack on a 012 or 008 OPT basic telephone module and each data module is assigned to a 008 MLX module 2 Analog to Digital converts analog signals to digital signals so an analog data station can communicate with an inside or outside digital data station Each modem is assigned to a basic station jack on a 012 or 008 OPT basic telephone module and each data module is assigned to a 008 MLX module 3 Digital to Analog Outgoing converts digital signals to analog signals so a digital data station can communicate with an outside analog station over outside dedicated lines These lines are used solely for data communications The data module is connected to the control unit using station jacks on a 008 MLX module 4 Analog to Digital Incoming converts digital signals to analog signals so a digital data station can communicate with an outside analog station over outside dedicated lines These lines are used solely for data communications The data module is connected to the control unit using station jacks on a 008 MLX module Note Since an MLX telephone is not connected a 440A4 terminating resistor must be installed Data Communications Components 1 7 Data Communications with This System a 1vLIDIG OL 5O1VNV N o m a z lt a
44. terminating resistor adapter PEC 2709 A59 Figure 2 3 Asynchronous Hardware Decision Flowchart Hardware Decision Flowcharts 2 13 Data Communications Hardware a FEE NO ORDER 7500B Date Module WP 90110 L1 PEC 2164 BDM power unit Z77A data mounting PEC 21626 PEC 21626 440A4 terminating resistor adapter resistor adapter PEC 2709 A59 PEC 2709 A59 High speed High speed synchronous synchronous enhancement board enhancement board PEC 21624 PEC 21624 NO 440A4 terminating Multipurpose 2 NO Is Standalone resistor adapter enhancement board data module PEC 2709 A59 PEC 21623 stand alone Multipurpose V 35 adapter cable ORDER 7500B Data Module Do data rate requirements include low speeds 1200 2400 4800 600 19 200 bps Does data station include an MLX telephone Do data rate requirements include high speeds up t0 64 Kbps data module stand alone ORDER 7500B Data Module PEC 2164 BDM ORDER YES Z77A data mounting 7500B Data Module Does data PEC 21626 PEC 2164 BDM station include an High speed WP 90110 L1 MLX tekephone synchronous poewr unit enhancement board PEC 21626 PEC 21624 High speed synchronous enhancement board PEC 21624 data module stand alone YES data module stand alone ORDER 7500B Date Module PEC 2164 BDM
45. the control unit and how it s used to make data calls Individual Use Data Stations Figure 1 1 shows configurations for an analog data station and a digital data station both intended for individual use 1 Analog Voice and Analog Data includes a data station with an endpoint such as a data terminal or PC connected via a modem and an analog multiline teleohone A GPA supplies the tip ring T R interface for the modem To provide simultaneous voice and data calls two adjacent station jacks must be assigned on a 408 408 GS LS or 008 module using a BR 241 B1 bridging adapter On or Off Premises Analog Data Only is an endpoint connected via a modem Connection to the control unit is through an off premises telephone OPT jack on a 008 OPT module Analog Data Only is an endpoint connected via a modem to a basic station jack on a 008 OPT or 012 basic telephone module in the control unit Digital Voice and Analog Data is an endpoint connected via a modem and a Multi Function Module MFM in an MLX telephone connected to the control unit The modem converts the digital signal to an analog signal that is sent through the MFM in the MLX telephone connected to the control unit Digital Voice and Digital Data is an endpoint connected via an ISDN 7500B Data Module attached to an MLX telephone The ISDN 7500B Data Module supplies the RS 232 interface to the endpoint The MLX telephone connects to a station jack on a 008 MLX module
46. the modem for analog to digital modem pools or to the ISDN 7500B Data Module for digital to analog modem pools To dedicate a specific line to receive outside data calls assign an outside line to a data station modem pool data hunt group LAN or local host On a digital or analog station the user selects an outside line by dialing the Idle Line Preference code usually 9 on an Intercom button On a digital data station the user can also select lines assigned to the station by dialing the line number 801 880 assigned to that outside line It is extremely important that the factory set Idle Line Preference the line to which the user is automatically connected when going off hook not be changed The user must be connected to an intercom line to activate features such as Privacy or to select an available outside line by dialing the Idle Line Preference coda Planning Form Instructions Locate System Form 2c System Numbering Trunk Line Jacks Record your decisions for each data station on the Key Mode Button Diagram of Data Form 2a or 2b If you want to assign outside lines to the data station write the telephone number from System Form 2c of the outside line on the appropriate button For digital stations include the line number 3 16 Assigning Lines to Data Stations Planning Assigning Features to Data Stations Voice Announce Call Waiting and Automatic Callback This section describes how to assig
47. the screen s contrast Figure 2 1 also shows the following on the underside of the ISDN 7500B Data Module s top cover m DCE DTE Flip Board Used to select whether the data module operates with data terminal equipment connected directly or as part of a modem pool ISDN 7500B Data Module 2 1 Data Communications Hardware DCE DTE Flip Board ISDN iizi es 7500 13579 tt 13 15 POWER TEST Figure 21 ISDN 7500B Data Module Front Panel Figure 2 2 shows the following on the data module s back panel PHONE jack Connects an MLX telephone to the data module LINE jack Connects the data module to the digital station jack on the 008 MLX module POWER connector Connects the data module to the DC power supply which connects to an AC outlet PORT 1 Connects the data module to a data terminal such as a PC or when the data module is used in a modem pool to a modem PORT 2 When an enhancement board is installed for synchronous operation connects a second data terminal an automatic calling device with an RS 366 interface or a data terminal with a V 35 interface depending on the type of enhancement board you have PHONE LINE bu Lnd Female 25 pin EIA Figure 2 2 ISDN 7500B Data Module Back Panel 2 2 ISDN 7500B Data Module Data Communications Hardware Hardware When you use the ISDN 7500B Data Module with an MLX telephone one end of a D8W cord connects to the PHONE jack on the d
48. those that apply to voice stations Planning Form Instructions Locate System Form 2a System Numbering Station Jacks and System Form 2c System Numbering Trunk Line Jacks If you have trunk pools PBX only also locate System Form 3b Outside Trunks Pools If your system includes voice calling groups locate System Form 6e Group Calling If you plan to renumber the factory set extensions locate System Form 2d System Numbering Special Renumbers Duplicate enough copies of Data Form 3 Data Hunt Groups for the number of data hunt groups you plan 1 Write the group number in the Group No space 1 32 2 Write the name of the group in the Group ID space 3 Check the box to indicate the group use local host computer access workstation on LAN access Analog to Digital Modem Pool Digital to Analog Modem Pool 4 Write the factory set extension number for the data hunt group in the space provided Note Check all pages of System Form 6E to be sure that you have not assigned the extension to a voice calling group 5 If you want to reassign the factory set extension number for the data hunt group write the new number in the Renumber to space Also write the new extension number you want to reassign in the calling group or data hunt group on System Form 2d System Numbering Special Renumber 6 In the Stations area write the extension number of each member of the group in the Ext No column
49. to m call directly to another analog station m call through a modem pool m answer a data call How you make data calls depends on the type of data station you are calling and where it is located If your analog data station is connected to an analog multiline telephone via a General Purpose Adapter GPA use your telephone dialpad to dial If your analog data station is connected to an MLX telephone via a Multi Function Module MFM or if you have an analog data only station connected directly to a 012 or 008 OPT module use your data terminal keyboard to dial if your modem supports a terminal The instructions supplied with your Your data terminal screen may report the status of your call The wording of call equipment may list the call progress progress messages depends on your modem and data communication software messages your modem uses Making Direct Data Calls Use the following instructions m to call inside and outside analog data stations to call the modem connected to a local host computer s communication ports to call the modem connected to workstations on a local area network LAN m to call outside analog data stations including calls made over the regular analog telephone network and calls to ISDN facilities T1 or PRI To Call Inside Analog To Call an Analog Multiline Telephone from an Analog Data Station Stations Connected via GPA Enter modem commands and dial the number using the telephone dialpad 1 I
50. used only to change or add lines trunks or Pool buttons Hybrid PBX only on data stations including tip ring data stations the data portion of an MLX connected to an MFM and modem an MLX connected to an ISDN 7500B Data Module and an ISDN 7500B Data Module alone If the system is Key or Behind Switch you cannot change the factory settings or add more Intercom Ring and Intercom Voice buttons w f the system is Hybrid PBX see Intercom or System Access Button in this chapter for procedures on adding buttons or changing factory settings for these buttons m The following lines trunks cannot be assigned to a button on a telephone a Lines trunks used for Music on Hold feature Programming Instructions 4 3 System Programming Planning Form Entering Programming Exiting Without Changes What You See System Programmi ng Make a selection System Extensions SysRemunber Options Operator LinesTrunks AuxEqui p Exit Ni ghtSrvce 4 4 Programming Instructions Note If you use equipment that rebroadcasts music or other copyrighted materials you may be required to obtain a copyright license from and pay license fees to a third party such as the American Society of Composers Artists and Producers ASCAP or Broadcast Music Incorporated BMI Or you can purchase a Magic on Hold amp system which does not require you to obtain such a license from AT amp T or your authorized dealer a Lines trunks used for Mainte
51. with the one that received the last call If all group members are unavailable the caller hears a busy tone A data hunt group is the same as a voice station calling group assigned using the Group Calling feature Consider grouping the following data stations in data hunt groups as shown in Figure 3 3 m Data Hunt Groups A and B Data hunt group A includes the modems and data hunt group B includes the ISDN 7500B Data Modules that are used to communicate with a local host computer with multiple ports m Data Hunt Groups C and D Data hunt group C includes the modems and data hunt group D includes the ISDN 7500B Data Modules that are used to communicate with a workstation on a local area network LAN w Data Hunt Group E Modems in an analog to digital modem pool using system lines are assigned to a data hunt group m Data Hunt Group F Data modules in a digital to analog modem pool using system lines are assigned to a data hunt group m Data Hunt Group G Data modules in a digital to analog modem pool using dedicated lines are assigned to a data hunt group Planning ooann Eg R NETWORK Figure 3 3 Data Hunt Groups M 1 TVLIA OL DOTVNV DIGITAL TO ANALOG I DEDICATED OUTSIDE LINES FOR OUTGOING j CALLS DIGITAL TO ANALOG T R TIP RING 440A4 TERMINATING RESISTOR PSU WP 90110 L1 POWER UNIT 115 VAC OR 277A Data Mounting Members of a data hunt group must be
52. 21623 enhancement board Multipurpose PEC 21623 enhancement board PEC 21623 Order from general trade supplier of data products Synchronous Hardware Decision Flowchart 2 14 Hardware Decision Flowcharts Planning Planning Overview Planning is the key to making the most of the data features offered by the communications system This chapter tells you how to plan analog and digital data stations By using System Planning Key or PBX you should have already reserved the following m line trunk jacks for outside lines trunks m station jacks for voice telephone users m station jacks for either analog multiline telephones with an analog data station connected to a General Purpose Adapter GPA a digital ISDN MLX telephones with either an analog data station connected via an MFM or a digital data station connected via an ISDN 7500B Data Module Note Features and lines for analog data stations connected to an analog multiline telephone via a GPA cannot be assigned independently of the telephone This includes reserving two consecutive analog station jacks on the control unit for the Simultaneous Voice and Data feature Planning for these types of analog data stations and the Simultaneous Voice and Data feature is covered in System Planning Key or PBX and is not included in this book On a new system you can either plan and program voice communications equipment first and data communications equipme
53. Communications interface station See also LAN workstation and Local host computer access Configurations modem pool 1 8 S user data staion 1 6 Copy programming Call Restrictions line assignment D Data communications equipment DCE 1 1 Data Forms Data hunt group definition of 1 4 members of 3 23 4 31 planning programming Data module See ISDN 7500B Data Module Cd Data station definitions of 1 3 Data Status button programming Digital data station configurations of 1 6 feature assignment to 8 17 line assignment to 3 12 making and answering calls wih 5 7 5 9 station jack needed for 3 4 3 5 Digital to analog modem pool s configuration of option settings planning See also Modem pool IN 1 Index F Facility Restriction Level ARS 3 20 Fax machine 1 3 Cd Features Foreign exchange G General Purpose Adapter with Auto Answer All 5 12 Group data hunt group type programming H Hardware ISDN 7500B Data Module modems 2 5 modem pools Host computer access local Hybrid PBX mode programming line assignments in 43 1 1 Intercom Ring button ISDN 75006 Data Module features of 2 300 hardware in modem pools 2 7 Cd purpose of 2 4 Cid station jack needed for 3 4 ISDN PRI See Primary Rate Interfaces IN 2
54. Dans certains cas les fils int rieurs de l enterprise utilis s pour un service individual ligne unique peuvent tre prolong s au moyen d un dispositif homologu de raccordement cordon prolongateur t l phonique interne L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n emp chent pas la degradation du service clans certaines situations Actuellement les entreprises de t l communication ne permettent pas que l on raccorde leur mat riel des jacks d abonn sauf clans les cas pr cis pr vus par les tarifs particuliers de ces entreprises Les reparations de mat riel homologu doivent tre effectu es par un centre d entretien canadien autoris d sign par le fournisseur La compagnie de t l communications peut demander l utilisateur de d brancher un appareil la suite de r parations ou de modifications effectu es par l utilisateur ou cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise la terre de la source d nergie lectrique des lignes t l phoniques et des canalisations d eau m talliques s il y en a sont raccord s ensemble Cette precaution est particuli rement importante dans les r gions rurales AVERTISSEMENT L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours a un service d inspection des installations lectriques ou un lectricien selon
55. Dial 19 Dial 18 Dial 18 Press button being programmed again Dial 19 Dial 17 extension number of principal telephone nnnn button number of specific button being shared nn Dial x 19 Repeat steps 6 9 System Prog Programming Instructions PC Type 16 Press Shift function key for button being programmed again Type 19 Type 18 Type 18 Shift function key for button being programmed again Type 19 Type k 17 extension number of principal telephone nnnn button number of specific button being shared nn Type 19 Repeat steps 6 9 F5 4 15 System Programming What You See Centralized Enter Programmi ng extension Backspace Exit What You Do Console PC 11 To program another data station Repeat Repeat steps 2 9 steps 2 9 To return to System Programming Exit F5 menu Pool Dial Out Code Hybrid PBX Only Description Factory Setting Considerations Planning Forms Entering Programming Exiting Without Changes 4 16 Programming Instructions Allows or restricts the dialing of a pool dial out code and the placing of calls on specific trunk pools All data stations can dial any trunk pool dial out code The data station being programmed must be idle while you program this option Data Form 2a Analog Data Station m Optional Features Pool Dial Out Code Restriction D
56. Digital Data Only is an endpoint connected via an ISDN 7500B Data Module Since an MLX telephone is not attached a 440A4 terminating resistor must be installed The data station is connected to a station jack on a 008 MLX module Data Communications Components 1 5 Data Communications with This System ADJUCENT ODD EVEN JACKS T R TIP RING 440A4 TERMINATING RESISTOR PSU WP 90110 L1 POWER UNIT 115 VAC Figure 1 1 Individual Use Data Station 1 6 Data Communications Components SWOvr NOWLVLS ANIMILINW SOTWNY RS 232 1 ANALOG VOICE amp ANALOG DATA OTHER JACK ANALOG MULTILINE GPA MODEM TELEPHONE T R BR 241 B1 BRIDGING ADAPTER 2 TO ON OR OFF PREMISES ANALOG DATA ONLY 2 ANALOG DATA ONLY MODEM T R RS 232 T R ML MODEM T R RS 232 MLX 4 DIGITAL VOICE TELEPHONE WITH MFM amp ANALOG DATA 5 DIGITAL VOICE amp DIGITAL DATA RS 232 MLX TELEPHONE can not be used to dial 6 data calls DIGITAL DATA ONLY PSU Configurations Data Communications with This System A __ ____ ____ __________ looo Modem Pools and Data Hunt Groups See Data Hunt Group Planning in Figure 1 2 shows analog modems and digital data modules assigned to modem Chapter 3 of this guide pools and DHGs so that analog and digital stations can communicate with each other 1 Digital to Analog converts digital signals to analog signals so a digital
57. Extensions 2 Select Restriction Copy RestrctCopy F6 Make a selection LinesTrunks RestrctCopy Line Copy Account Dial Out Cd BI S HFAI Restriction Call Pickup Exit VoiceSignl Copy Restrictions 3 If you want to copy calling restrictions Single F1 ni 2 selection to individual data station Block If you want to copy calling restrictions Exit to sequentially numbered block of Block F2 data stations Restriction Copy 4 Identify data station you want to copy Enter extension to copy calling restrictions from in any one of from 1 i Y the following ways Dial Type ree Enter Extension no nnnn nnnn Slot and port no k sspp k sspp Logical ID no nnn nnn DSS Press DSS button for extension no If you are copying from more than one sequentially numbered extension enter lowest extension number Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype 4 22 Programming Instructions System Programming What You See Restriction Copy Enter extension to copy from XXXX Backspace Exit XXXX extension number entered in step 4 Copy Extension xxxx To Enter Backspace Next Exit Enter extension if Single selected in step 3 starting extension if Block selected in step 3 Copy Extension xxxx To Enter XXXX Backspace Exit i extension if Single selected in Step 3 starting ext
58. For each digital or analog data station and each modem and ISDN 7500B Data Module pair the following features must be disabled m Voice Announce m Call Waiting m Automatic Callback Assigning Features to Data Stations 3 17 Planning Pool Dial Out Code Call Restrictions Use these instructions only if the system is operating in the Hybrid PBX mode When a data station is first connected the user can access any trunk pool by dialing the dial out code assigned to the pool However you can restrict data stations from using one or more trunk pools The pool dial out code restriction places data calls only on specific trunk pools for example to restrict users to trunk pools that are made up of special data lines such as PRI channels used for data services or to reserve other trunk pools for voice communications only Planning Form Instructions Use the Optional Features section of Data Form 2a or 2b for each data station to record your decisions Under the Pool Dial OUt Code Restriction heading If you want the data station restricted from using one or more trunk pools check Yes Use PBX System Form 3b Outside Trunks Pools to locate the dial out codes for each pool that the data station is restricred from using Write the dial out codes on the lines below the Yes box If the data station is a member of a modem pool assign the same restriction to all members of the pool When the system is first set
59. Forced Account Code Enter extensions Delete Backspace Exit Enter Extensions Make a selection Li nesTrunks RestrctCopy Line Copy Account BI S HFAI Pickup Di al Out Cd Restriction Call Exit VoiceSignl What You Do 5 To assign Forced Account Code Entry to extension number entered in step 4 To remove Forced Account Code Entry from extension number entered in step 4 To program more data stations To view all extensions with Forced Account Code Entry feature programmed To return to Extensions menu when all entries are complete To program more Extension options To return to System Programming menu Console Enter Delete Repeat steps 4 and 5 Inspect then Exit Go to step 8 Exit Select another option Exit Programming Instructions PC F10 F8 Repeat steps 4 and 5 PgDn then F5 Go to step 8 F10 Select another option F5 4 27 System Programming Ringing Options Description Factory Setting Considerations Planning Forms Entering Programming Exiting Without Changes What you see System Programing Make a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEqui p Exit Ni ghtSrvce System Programmi ng Make a selection Labeling Data Print Cntr Prg Exit 4 28 Programming Instructions To set lines on data stations so that incoming
60. LIATES SUPPLIERS AND AUTHORIZED RESELLERS FOR ANY CLAIMS LOSSES DAMAGES OR EXPENSES FROM ANY CAUSE WHATSOEVER INCLUDING ACTS OR OMISSIONS OF THIRD PARTIES REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT TORT OR OTHERWISE SHALL NOT EXCEED AN AMOUNT EQUAL TO THE LESSER OF THE DIRECT DAMAGES PROVEN OR THE PURCHASE PRICE OF THE SYSTEM IN NO EVENT SHALL AT amp T OR ITS AFFILIATES SUPPLIERS OR AUTHORIZED RESELLERS BE LIABLE FOR INCIDENTAL RELIANCE CONSEQUENTLY OR ANY OTHER INDIRECT LOSS OR DAMAGE INCLUDING LOST PROFITS OR REVENUES INCURRED IN CONNECTION WITH THE SYSTEM THIS LIMITATION OF LIABILITY SHALL SURVIVE FAILURE OF THE EXCLUSIVE REMEDY SET FORTH IN THE LIMITED WARRANTY ABOVE X Customer Support Information ee About This Book This book describes how to use data features in your communications system It supplements the information you use to set up the system s voice communications It is intended for persons who plan implement coordinate and manage the system called system managers and for data users Setting Up Data Options for the First Time To setup data options for the first time m Study the system features and components described in Chapters 1 and 2 Use the information in Chapter 3 to decide which options you want for this system Complete the appropriate forms listed in Chapter 3 Use the procedures in Chapter 4 to program options for the system Follow the procedures in Chapter 5 to use dat
61. M T R TSI TTR UDM UPAM UPS VAC VAN VAU VMI V T WATS ZCS ABB 2 System Programming and Maintenance Switched Services Network terminal equipment identifier time division multiplexing tip and ring time slot interchanger touch tone receiver universal data module Universal Paging Access Module uninterruptible power supply volt ampere volts AC value added network voice announcement unit voice messaging interface voice terminal watts wide area telecommunications service zero code suppression Glossary A access line A connection from the customer to the local telephone company that provides access to the public network Also called local loop account code A code used to associate incoming and outgoing calls with corresponding accounts employees projects and clients Accunet AT amp T s switched digital service for 56 kbps 64 kbps restricted and 64 kbps clear circuit switched data calls address A coded representation of the destination of data or of the data s originating terminal such as the dialed extension number assigned to the data terminal Multiple terminals on one communications line for example must each have a unique address adjunct Optional equipment used with the communications system such as an alerting device that connects to a multiline telephone or to a station jack administration port reassignment Reassignment of the system programming position to any of the first
62. a call High voltage 20 Hz AC ringing from the central office CO signals an incoming call M Magic on Hold amp A customized Music on Hold MOH system enhancement that promotes the customer s products and services Megacom AT amp T s tariffed digital WATS wide area telecommunications service offering for outward calling Megacom 800 AT amp T s tariffed digital 800 service for inward calling MERLIN LEGEND Attendant An application with equipment that connects to one or more tip ring station ports and automatically answers incoming calls with a recorded announcement In response to touch tone digits dialed by the caller MERLIN LEGEND Attendant directs the caller to a department an extension or the system operator MERLIN MAIL Voice Messaging System An application that provides automated attendant call answering and voice mail services on the communications system MLX 10 MLX 10D telephone A 10 button telephone offered with or without a 2 line by 24 character menu driven display MLX 20L telephone A telephone with 20 programmable line or feature buttons and a 7 line by 24 character menu driven display MLX 28D telephone A telephone with 28 programmable line or feature buttons and a 2 line by 24 character menu driven display modem A device that converts digital data signals to analog signals for transmission over telephone lines The analog signals are converted back to the original digital data signals by anoth
63. a in your communications system Changing Data Options in an Existing System To change data options in an existing system m Update the planning forms listed in Chapter 3 with the changes you want to make m Follow the appropriate procedures in Chapter 4 to change the system About This Book xiii About This Book Related Documentation The following books are available to help you set up use and maintain the communications system m reference m setup and modification m telephone user support m operator guides m miscellaneous How to Order Books The books needed for operating the communications system were supplied with the system You can order additional copies of these and other books listed below from the AT amp T Customer Information Center m Within the continental United States call 1 800 432 6600 m In Canada call 1 800 255 1242 MERLIN LEGEND Book Title Order Number System Setup and Modification Data Guide 555 610 114 Data Planning Forms 555 610 118 System Programming 555 610 111 Key System Planning 555 610 112 Key System Planning Forms 555 610 116 PBX System Planning 555 610 113 PBX System Planning Forms 555 610 117 System Reference System Reference 555 610 110 Telephone User Support Analog Multiline Telephones User s Guide 555 610 120 MLX 10D 7 MLX 28D T and MLX 20L Digital ISDN Display Telephones User s Guide 555 610 122 MLX 107 Digital SDN Non Display Telephone User
64. a multiline analog telephone and the communications system control unit public network A network that is commonly accessible for local or long distance calling Also called public switched telephone network PSTN pulse amplitude modulation PAM A modulation technique in which an analog signal such as speech modulates a carrier signal consisting of a series of precisely timed pulses of equal amplitude See also pulse code modulation pulse code modulation PCM An extension of pulse amplitude modulation PAM in which each PAM pulse is quantized and encoded into a 8 bit code to represent the amplitude of each PAM pulse See also pulse amplitude modulation Q quantizing The process of converting a pulse amplitude modulation PAM sample into a discrete number of amplitude values R RAM random access memory Computer memory in which an individual byte or range of bytes can be addressed and read or changed without affecting other parts of the memory riser cable Cable that runs between floors in a multistory building and connects wire closets robbed bit signaling RBS Signaling in which the least significant bit LSB of every sixth frame per channel is used for signaling in that channel ROM read only memory Computer memory that can be read but cannot be changed RS 232 A physical interface specified by the EIA Electronics Industries Association that transmits and receives asynchronous data at speeds of up to
65. ait for an idle condition or exit system programming and try again later 5 Start centralized telephone programming process 6 Select specific line buttons associated with the 20 line buttons on the console or PC with SPM To select buttons 1 20 To select buttons 21 34 7 Indicate button you want to program 8 Continue programming process 9 Note To speed programming dial codes are shown in this step If you prefer you can select items from the display instead To assign System Access or Intercom Ring button Continued Console Enter Start Page 1 Page 2 Press button being programmed List Feature Dial 16 PC F10 F10 F7 F8 Press function key for button being programmed F10 Type 16 System Programming a ee What You See Press Line lt Ext System Prog Feat Btn Program Mode gt What You Do 9 Continued To assign System Access or Intercom Voice button To assign System Access or Intercom Originate Only Ring button To assign System Access or Intercom Originate Only Voice button To assign System Access Shared button To change current assignment for System Access or Intercom Voice Originate Only or Shared System Access button from Voice to Ring 10 To program another button on same data station identified in step 3 To program another data station Console Dial 16 Press button being programmed again
66. aking and receiving calls to outside digital stations assign ISDN PRI lines to digital stations If ISDN PRI lines with Accunet Switched Digital Data Services are not available the digital data station user can make calls over the regular analog telephone network only by using a digital to analog modem pool Note ISDN PRI lines can also be used for analog data and voice calls and can be assigned to telephones to allow the voice user to make and receive voice calls using these types of facilities You must use ISDN PRI trunks with Accunet Switched Digital Data Services for digital data stations The following line button assignments are factory set for Key mode and are prerecorded on the Button Diagram on Data Forms 2a and 2b m Two Intercom Ring buttons are assigned to all data equipment connected to a 012 or 008 OPT module m Two Intercom Ring buttons are assigned to all equipment connected to a digital station jack on a 008 MLX module The factory settings can be changed however at least one Intercom button must be assigned to each data station To allow the user to make and receive outside data calls you must assign outside lines to the data station To allow users outside the system access to your modem pool you can assign outside lines to the data hunt group that is assigned to the modem pool you will assign lines to modem pools later If a data hunt group is not assigned to the modem pool you must assign outside lines to
67. and select user programmable telephone numbers from the data module display on the front panel m RS 366 interface to an automatic calling unit ACU Synchronous Features with High Speed Synchronous Enhancement Board m V 35 interface The adapter cable is provided when you order the board using PEC 21624 full duplex operation at 48 56 and 64 kbps half duplex operation at 56 kbps only automatic answering of incoming data calls ability to place data calls manually and select user programmable telephone numbers from the data module display on the front panel 2 4 ISDN 7500B Data Module Data Communications Hardware Modems Hardware See System Reference for information on the MFM and GPA A modem is used at an analog data station to place or answer data calls Modems convert outgoing digital signals from the data terminal into analog signals for transmission and convert incoming analog signals to digital signals for the data terminal Since you can connect different types of modems to the system specific modem hardware is not discussed in this book Modems also provide a variety of features in addition to the basic features listed below Modems used in modem pools however must have the following features full duplex operation support of 10 bit code start 8 data bits stop RS 232 asynchronous interface data rates of 300 1200 2400 4800 and 9600 bps dual tone multi frequency DTMF dialing through the
68. and the name of the person or liocation in the Person or Location column 7 n the Lines Trunks or Pools area for each line trunk or pool that you want to ring derectly into the data hunt gtoup write the trunk number or pool extension number next to the logical ID in the Line Trunk or Pool No column Refer to System Form 2b for the line trunk numbers and to System Form 3b for the pool extension numbers System Programming This chapter describes the system programming that you use to add lines and features for analog and digital data stations Note that programming for an analog data station connected to an analog multiline telephone using a General Purpose Adapter GPA cannot be done independently of programming for the telephone and is not covered in this book Note too that features such as Automatic Route Selection ARS are used by both voice and data stations and that instructions for this programming are in System Programming Preparation and Forms See Chapters 1 2 and 3 in System Before you begin programming you must Programming for instructions m make sure the system programming console or personal computer with System Programming and Maintenance SPM software is set up correctly for programming and that you fully understand the programming sequence m review the completed data planning forms using Table 4 1 Planning Forms to see which form you need for each programming procedure data forms are
69. assigned to the modem pool you will assign trunks to modem pools later If a data hunt group is not assigned to the modem pool you must assign personal lines or pods to the modem for analog to digital modem pools or to the ISDN 7500B Data Module for digital to analog modem pools 3 14 Assigning Lines to Data Stations Planning Assigning Lines in Key Mode To dedicate a specific line or pool to receive outside data calls assign a personal line or pool to a data station modem pool or data hunt group that is assigned to a modem pool To dedicate specific trunks for use in data communications only such as Primary Rate Interface channels or other special data lines consider grouping those trunks in a pool Use the instructions on pools in Chapter 3 of PBX System Planning If the system uses Automatic Route Selection follow the instructions on ARS in Chapter 4 of PBX System Planning to specify routes for outgoing data calls To restrict non data users from dial access to data trunk pools use the Pool Dial Out Code instructions in this chapter Planning Form Instructions Locate System Form 2c System Numbering Trunk Line Jacks and PBX System Form 3b Outside Trunks Pools Record your decisions for each data station on the Hybrid PBX Mode Button Diagram or Data Form 2a or 2b 1 If you want to assign personal lines to the data station write Personal Line and the telephone number form System Form 2c of the
70. ata hunt group and assign lines trunks or pools to another data hunt group m f next group extension number is sequential difference between extension numbers is 1 Your previous entry is saved and next group extension number displays on line 1 w f next group extension number is not sequential difference between extension numbers is greater than 1 To assign line trunk or pool to data hunt group when all entries are complete Console Dial nnn sspp nnn Delete Enter Next Repeat step 7 Enter Enter PC Type nnn sspp nnn F8 F10 F9 Repeat step 7 F10 F10 Programming Instructions 4 37 System Programming What You See Group Calling xxxx Enter line pool numbers Delete Backspace Next Exit Enter XXXX group number currently being programmed Group Make a selection Hunt Type Queue DelayAnnce Xt nl Grp Coverage Overflow Message Members Exit Li ne Pool gt Alarm Alert Extensions 11 Make a selection Ext Status ARS Group Page Mi c Group Cover Remote Grp Calling Exit Restrct Disable Fr wd Group Type Description Calling 10 What You Do 9 To assign or remove another line trunk or pool from data hunt group shown on line 1 To assignor remove lines trunks or pools from another data hunt group When all entries are complete To view all lines trunks or pools assigned to data h
71. ata Form 2b Analog Data Station m Optional Features Pool Dial Out Code Restriction PBX or Key System Forms 4b and 5b reverse MFM Adjunct m Pool Dial Out Code Restriction Console Select Menu sys Program Exit PC SPM Type SPM press any key F1 F5 To exit from any screen without making changes select Exit before saving your entry or menu selection System Programming What You See System Make a System SysRenumber Programmi ng selection Extensions Options Operator Tables LinesTrunks lt AuxEquip Exit Ni ght Srvce gt What You Do 1 Select Extensions Console PC Extensions F6 Extensions Hake a selection LinesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI Restriction Call Pickup Exit VoiceSi gnl gt Assign Pool DialOut Cd Enter extension Backspace Exit Assign Pool DialOut Cd Enter extension XXXX Backspace Exit Extension xxxx Enter pool dialout code Delete Backspace Next Exit Enter 2 Select Pool Dial Out Code 3 Identify data station you want to program in any one of the following ways Extension no Slot and port no Logical ID no DSS If you preprogramming more than one sequentially numbered data station enter lowest extension number Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype 4 Save your entry If you get the St
72. ata module and the other end of the cord connects to the LINE jack on the MLX telephone When you use the ISDN 7500B Data Module without an MLX telephone you must install a 100 ohm 440A4 terminating resistor adapter PEC 2709 A59 on the line near the data module Note You cannot locate the data module more than 80 feet from the telephone You can configure the data module as a stand alone order a WP 90110 L1 power unit PEC 21625 or in a multiple mount arrangement order a Z77A data mounting PEC 21626 The multiple mount arrangement provides a common power supply for up to eight data modules Both the power unit and the data mounting need a 115 VAC power outlet You must order the power unit and data mounting separately For synchronous operation at speeds of up to 64 kbps order one of the following circuit boards m Multipurpose Enhancement Board Provides an RS 366 Automatic Calling Unit ACU interface on PORT 2 and converts the RS 232 interface on PORT 1 on the main circuit board from asynchronous to synchronous You must order a V 35 adapter cable separately to operate at data rates of 56 and 64 kbps Without the adapter cable data rates are limited to 1200 2400 4800 9600 and 19 200 bps m High Speed Synchronous Interface Enhancement Board Provides a V 35 interface at synchronous data rates of 48 56 or 64 kbps on PORT 2 A V 35 adapter cable that converts the 25 pin male connector on PORT 2 to the industry standard 34
73. ata stations can communicate with inside analog data stations or place data calls using the regular telephone network Modem pools can operate in one direction only analog to digital or digital to analog incoming or outgoing Dedicated outside analog lines can be connected directly into analog modems in an analog to digital modem pool and through a data module to 008 MLX ports on the system In a modem pool the modem connects to the control unit via a basic station jack on a 012 or 008 OPT module An ISDN 7500B Data Module PEC 2164 BDM connects to the control unit via a digital station jack on a 008 MLX module In an analog to digital modem pool data calls are placed to outside data stations through the control unit using system lines outside ISDN PRI facilities connected to the DS1 line trunk jack on a 100D module in the control unit In a digital to analog modem pool data calls are placed to outside data stations through the control unit using system lines outside lines trunks connected to a line trunk jack on a 400 400 GS LS TTR 800 800 GS LS 408 408 GS LS 800 DID or 400EM module in the control unit Since the data module in a modem pool operates without an MLX telephone you must install a 100 ohm 440A4 terminating resistor adapter PEC 2709 A59 on the line near the data module You can configure the ISDN 7500B Data Module as a stand alone by ordering a WP 90110 L1 power unit PEC 21625 or in a multiple mount arra
74. ation and you have not dialed using a modem pool The station you are calling is an MLX telephone or an analog station connected to an MLX telephone using an MFM Use the following instructions to make data calls directly to other digital stations These include m internal calls to other digital data stations m internal calls to ISDN 7500B Data Modules connected to the ports of a local host computer m internal calls to ISDN 7500B Data Modules connected to the ports of a workstation on a local area network LAN m outside calls to other digital data stations using digital lines or trunks supplied in Primary Rate Interface PRI service 5 8 Calling with Digital Data Equipment Making and Receiving Data Calls mm ee To Call Inside or Outside If the communications system is operating in the Hybrid PBX mode a System Digital Stations Access SA button is automatically selected when you type a modem command to get dial tone for example d to dial an outside line You must dial a dial out code before the telephone number If the communications system is operating in the Key or Behind Switch mode an Intercom button is automatically selected when you type the command to get dial tone You can select an outside line or dial out code for a personal line assigned to your data station by dialing the line selection dial out code 9 The Privacy feature is automatically activated for all your data calls Use the data terminal keyboa
75. ation Busy message wait for an idle condition or exit system programming and try again later 5 Identify pool dial out code you want to allow or restrict data station from using Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype Dial OutCd F3 Dial Type nnnn nnnn sspp sspp nnn nnn Press DSS button for extension no Enter F10 Type pool dial out code nnn Dial pool dial out code nnn Programming Instructions 4 17 System Programming mm ee What You See What You Do Console PC Extension KKK 6 To restrict data station from using pool Delete F8 Enter pool dialout code dial out code XXX Delete To allow data station to use pool dial Enter F10 Backspace Next Exit Enter out and allow data station shown on linel to use another pool dial out XXXX extension number currently being code programmed xxx pool dial out code entered in step 5 To allow data station to use pool dial Next F9 out code and allow pool dial out code use for another data station m f next extension number is sequential difference between Repeat step 5 Repeat step 5 extension numbers is 1 Your previous entry is saved and next extension number is displayed on line 1 m If next extension number is not Enter F10 sequential difference between extension numbers is greater than 1 To allow data station to use pool dial E
76. ations service A service that allows calls to certain areas for a flat rate charge based on expected usage wink start tie trunk A tie trunk on which the originating end transmits an off hook signal and waits for the remote end to send back a signal a wink that it is ready for transmission Z zero code suppression ZCS A binary coding scheme that ensures a data stream contains at least a minimum number of information bits 1 s for receiver synchronization GL 15 Index purpose of See also Forced Account Code Entry Analog data station configurations of 1 5 1 6 O Z o Z o o definition of feature assignment_to line assignment making and answering data calls with 5 2 5 6 station jack needed for 3 4 1 Analog to digital modem pool s configurations o 1 8 O option settings See also Answering calls with analog data station with digital data station 5 10 ARS Facility Restriction Level Auto Answer All instructions for programming 5 purpose of Automatic answering Automatic callback Automatic Group Login considerations for programming n B Button Data Status 548 S y O Intercom ICOM Personal line C Callback Automatic Call Processing 1 2 Call Progress Messages Calling with analog data equipment 5 2 5 6 with digital data equipment 5 7 5 10 Calling Restrictions
77. ble data station in the group data rate See bit rate data terminal An input output I O device that can be connected to the communications system control unit via an interface data terminal equipment DTE The equipment that makes up the endpoints in a connection over a data circuit forexample a data terminal host computer or printer dedicated feature buttons The imprinted feature buttons on a telephone Conf or Conference Drop HFAI Hands Free Answer on Intercom Hold Mute or Microphone Speaker or Speakerphone Transfer Message and Recall delay dial start tie trunk A type of tie trunk on which the originating end of the tie trunk transmits an off hook signal to the receiving end and waits for the receiving end to send an off hook signal followed by an on hook signal Also called a dial repeating tie trunk dial access See feature code Dialed Number Identification Service DNIS A service provided by the AT amp T Switched Network that routes incoming 800 or 900 calls according to customer selected parameters such as area code state or time of call dial out code A code usually a 9 dialed by single line telephone users and multiline telephone users with System Access SA buttons to get an outside line DID direct inward dialing trunk An incoming trunk that receives dialed digits from the local exchange allowing the communications system to connect directly to a station without assistance from the sys
78. d computer resources and data equipment Data connectivity applications include host access at speeds up to 19 2 kbps asynchronous or 64 kbps synchronous PC to PC connectivity data sharing between workstations and enhanced LAN access among LANs or to wide area networks WANs Advantages include high speed up to 64 kbps digital connectivity simplified and less expensive wiring reduced networking costs for file transfer and peripheral sharing interconnection of LANs if you don t need dedicated network services like Accunet Switched 56 Service and integrated voice and data The communications system supports these data features through data hunt groups DHGs external modem pooling analog data support ISDN 7500B Data Module Basic Rate Interface adigital end to end connectivity aclear channel 64 kbps communications a simultaneous voice and data transmission a Primary Rate Interface sAccunet switched digital services asimultaneous voice and data transmission Call Processing and Telemanagement Telemanagement allows for efficient call completion and call processing features and applications capture calling information You can use telemanagement to get call accounting information or to handle calls as transactions rather than as voice communications Telemanagement can m enhance customer service through faster call pickup and reduced hold times increase productivity and accuracy through automated caller recor
79. d lookup W reduce expenses through facility optimization for example using PRI based Call by Call Service Selection and improved call routing m improve network management and call center personnel resource allocation W provide more contacts from abandoned call returns m offer more personalized services through automated client profiles and database access 1 2 Data Communications Overview Data Communications with This System Data Stations A data station is a combination of equipment such as a personal computer PC printer or fax machine connected to the system with a modem or a data module The modem or data module sends information to and from the data terminal and in many cases provides dialing and answering capability The data communications capability of the modem or data module is similar to that of a telephone it places maintains and ends a data call Two types of data stations can connect to the system analog and digital Analog and digital data stations can include a telephone for users who need simultaneous voice and data capability m Analog Data Stations use modems to send and receive information A modem converts digital signals from the data terminal to analog signals The analog signals are then sent as continuous electrical waves in the voice frequency band The modem places receives or maintains the data call over the regular telephone company network or with another data station inside the system
80. data calls ring immediately Immediate Ring m The data station being programmed must be idle while you program this option m Lines on digital data stations should be set to ring immediately since they do not have audible ringing m The immediate ring option is the only option recommended for digital data stations since they do not have audible ringing Data Form 2a Analog Data Station m Button diagram Data Form 2b Digital Data Station m Button diagram Console Menu Sysprog Exit PC SPM Type SPM press any key F1 F5 To exit from any screen without making changes select Exit before saving your entry or menu selection What you do Console PC 1 Display next page of System More PgUp Programming menu 2 Select Centralized Programming Cntr Prg FA System Programming What You See Centralized Programing Enter extension Backspace Exit Centralized Programming Enter extension XXXX Backspace Exit XXXX extension entered in step 3 Extension Program Xxxxx Press HOME to Exit System Prog Start Press Line Feat Btn Program Mode Page Page System Prog ne Line Feat Btn lt Program Mode gt Press Page Page System Prog Your choice is highlighted What You Do 3 Identify data station you want to program in any one of the following ways Extension no Slot and port no Logical ID no
81. dem to a basic telephone station jack on a 012 or a 008 OPT module Users access the computer by placing a data call to the extension number for either a data module or modem assigned for communications with the local host computer If you have a limited number of data modules or modems to share among many users assign some or all of the modems or data modules to a data hunt group In this way users can access all the conversion resources in the data hunt group by dialing one extension number For example analog data station users could dial extension 771 to place a data call to the local host computer using a modem assigned to the data hunt group for modems Similarly digital station users could dial extension 772 to place a call to the local host computer using a data module in the data hunt group for data modules Planning Form Instructions Record the station jack assignments for local host computer access stations on System Form 2a System Numbering Station Jacks 1 In the Jack Type column make sure there is a D next to the number for each digital station jack used to connect an ISDN 7599B Data Module 2 n the Person Location or Function column write ISDN 7500B host 3 In the Jack Type column make sure there is a B next to the number for each basic telephone station jack you plan to use to connect a modem 4 In the Person Location or Function column write modem host Local Area Networ
82. dle Line Preference Page of Data Form 3 Data Hunt Groups Make a copy for each group Group Use Group No 1 32 Factory Set Ext No L Local Host Computer Acess Q Workstation on IAN Access Group D M Renumber To Q Analog to Digital Pool Q Digital to Analog Pool Stations Ext Person or Ext Person or Ext Person or Ext Person or No Location No Location No Location No Location 1 6 11 16 2 7 12 17 3 8 13 18 4 9 14 19 5 10 15 20 Lines Trunks or Pools Line Trunk Line Trunk Line Trunk Line Trunk Logical ID or Pool Logical ID or Pool Logical ID or Pool Logical ID or Pool i 21 41 61 2 22 42 62 3 23 43 63 4 24 44 64 5 25 45 65 6 26 46 66 7 27 47 67 8 28 48 68 9 29 49 69 10 30 50 70 11 31 51 71 12 32 52 72 13 33 53 73 14 34 54 74 15 35 55 75 16 36 56 76 17 37 57 77 18 38 58 78 19 39 59 79 20 40 60 80 Abbreviations Glossary AC ACD ACW AMI amps ANI ARS ASCAP ASI ASN AUDIX AVP B8ZS BIS BMI bps BRI BTMI BTU CAS CAS B CAS H CAT CAT B CAT H CCITT CCS CIB CMS ComCode CRC CSC CSU dB DC DCE DCP DFT DHG DID DIP DISA DLC DNIS DOS DSO DS1 DSE DSS ampere alternating current automatic call distribution After Call Work CMS alternate mark inversion amperes automatic number identification Automatic Route Selection American Society of Composers Artists and Producers alternate space inversion
83. dt 31 8212345 9 5551234 comma represents a pause symbol m Press Enter Use the instructions supplied with your modem or data communications software to send data receive data and disconnect the call Making Data Calls Through a Modem Pool You can make the following types of data calls through an analog to digital modem pool inside calls to digital data stations including a Calls to a local host computer a calls to a workstation on a local area network LAN outside calls to digital data stations using a Primary Rate Interface PRI digital line trunk or pool Hybrid PBX only Calls through a modem pool are placed using two stage dialing In the first stage you dial the extension for the data hunt group for the analog to digital modem pool and in the second stage you dial the extension or telephone number of the digital data station you are calling The second stage of the call is automatically private 5 4 Calling with Analog Data Equipment Making and Receiving Data Calls To Call Digital Stations Through a Modem Pool See System Data Features Code Entry ana System Speed Dial in this chapter See ISDN 7500B user s manual for instructions on the second stage of dialing Note You must enter account codes if required during the first stage of dialing If you enter the codes during the second stage of dialing the extension for the modem in the modem pool appears on the call reports instead of your e
84. e PgUp Programming Instructions 4 39 System Programming What You See Extensions Make a selection Restrct Disable Remote Frwd Ext Status ARS Group Page Mi c Group Cover Grp Calling Exit Group Calling Make a selection Hunt Type Queue Alarm DelayAnnce Xtnl Alert Grp Coverage Overflow Message Members Exit Li ne Pool gt Group Calling Make a selection Group Type Group Calling Enter extension number of group Backspace Exit Group Calling Enter extension number of group XXXX Backspace Exit Enter XXXX extension entered in step 16 Group Calling xxxx Select One Auto Login Auto Logout Integ VMI Generic VM Exit Currently programmed choice is highlighted 4 40 Programming Instructions What You Do 3 Select Group Calling Display next page of menu Select Group Type Identify group you want to program If you preprogramming more than one sequentially numbered group enter lowest extension number Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype Save your entry 8 Specify automatic log in after power failure Console Grp Calling More Group Type Dial data hunt group extension number nnnn Enter Auto Login PC F4 PgUp F1 Type data hunt group extension number nnnn F10 F1 System Programming SS W
85. e dispatcher the reason for the call m Perform such activities in the off peak hours such as early morning or late evening DOC Notification and Repair Information NOTICE The Canadian Department of Communications DOC label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The DOC does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to connect it to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring for single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or any equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system
86. e line connections with control unit connections Modem Pools 3 11 Planning Assigning Lines to Data Stations Decide on the types of line buttons that are assigned to the data terminal portion of each digital or analog data station and to each modem and ISDN 7500B Data Module This includes m analog data stations connected through MFMs to MLX telephones m digital data stations that include a telephone m analog data stations m digital data stations Note Lines cannot be independently assigned to analog data stations connected to analog multiline telephones using a General Purpose Adapter GPA The line assignment for the telephone also includes the analog data station therefore these instructions are not used for these types of data stations Planning Form Instructions For analog data stations that are connected to an MLX telephone using an MFM use the reverse side of Key or PBX System Form 4b Digital ISDN MLX Telephone and Key or PBX System Form 5b Direct Line Console DLS Digital ISDN You should have already filled out preliminary information on these forms when you planned voice communica tions The lines for the MLX telephone have already been assigned There are two different forms for data stations E Data Form 2a is for analog data stations for modems included in modem pools for modems used to communicate with the local host computer or for modems used to communicate with a workstatio
87. e sure there is a B next to the number for each basic telephone station jack used to connect a modem 4 n the Person Location or Function column write modem LAN See System Planning Key or PBX Note System Planning Key or PBX describes how to reassign station pepe Ma Spon erste extension numbers The same considerations apply to data stations as those that apply to voice stations Station Jacks 3 7 Planning Modem Pools See Chapter 1 for information about connections Modem Pools Using System Lines 3 8 Modem Pools A modem pool consists of one or more pairs of data modules and modems Modem pools convert digital data signals to analog data signals or convert analog data signals to digital signals and are called conversion resources A modem pool allows data communications between digital data stations and analog data stations An analog to digital modem pool is used to call digital data stations from analog stations A digital to analog modem pool is used to call analog data stations from digital stations A modem pool can use either system lines shown in Figure 3 1 or dedicated outside lines shown in Figure 3 2 and can be either analog to digital or digital to analog Modem pools using dedicated outside lines are useful when m many data calls are made and you want to be sure data lines are kept separate from outside system lines used for voice calls m your business uses sp
88. ecialized outside lines such as private circuits for high speed transmission for data communications Figure 3 1 shows modem pools using system lines Calls to and from outside data stations are placed through outside lines connected to the system These lines can be reserved for members of a modem pool or they can be the same lines that are used for voice communications DIGITAL TO ANALOG 7IVLIDIO OL 5O1VNV DHG 944 008 MLX STATION JACKS 440A4 TERMINATING RESISTOR PSU WP 90110 L1 POWER UNIT 115 VAC Figure 3 1 Modem Pools Using System Lines Planning mm ee See System Planning Key or PBX Chapter 2 for details on system renumbering Modem Pools on Dedicated Lines For a modem pool using system lines assign one digital station jack for each data module and one basic station jack for each modem Planning Form Instructions Record the station jack assignments for modem pool equipment on System Form 2a System Numbering Station Jacks 1 In the Jack Type column make sure there is a D next to the number for each digital station jack used to connect an ISDN 7500B Data Module 2 In the Person Location or Function column write ISDN 7500B modem pool 3 In the Jack Type column make sure there is a B next to the number for each basic telephone station jack you plan to use to connect a modem 4 n the Person Location or Function column write modem
89. ected Block in step 3 save your entry If you get the Station Busy message wait for an idle condition or exit system programming and try again later extension no Go to step 10 Enter PC F10 Type nnnn ssppJ nnn Go to step 10 F10 Programming Instructions 4 9 System Programming What You See What You Do Start at Extension xxxx 8 If you selected Block in step 3 identify Enter ending extention last data station in the block with the Backspace Exit Enter XXXX extension number entered in step 6 Copy Extension xxxx To 10 Enter extension XXXX Backspace Next Exit Enter Extension extension Copy XXXX Enter Backspace Exit Copy Make a Single Block selection Exit 4 10 Programming Instructions Start at Extension xxxx 9 Enter ending extension XXXX Backspace Exit Enter To 11 Li nes 12 Logical ID no Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype Save your entry If you get the Station Busy message wait for an idle condition or exit system programming and try again later If you selected Single in step 3 To save your entry and copy line assignments from same data station shown on line 1 to another individual data station To copy line assignments from another extension to an individual data station m f next extensi
90. ections A communications system provides voice and or data communications services including access to public and private networks for telephones and data terminals on a customer s premises commanding The compression or expansion of the quantizing scale to reduce distortion See also control unit The housing carriers power supply module processor module and line trunk and station modules of a communications system conversion resource See cyclic redundancy check CRC An error detection code used on DS1 facilities with the extended superframe framing ESF format D D channel The 16 kbps or 64 kbps channel carrying signaling or data on an Integrated Services Digital Network Basic Rate Interface ISDN BRI or 64 kbps channel carrying signaling or data on an ISDN Primary Rate Interface ISDN PRI GL 4 Glossary D4 framing format A framing format consisting of a sequence of individual frames of 24 eight bit slots and 1 signal bit 193 bits in a 12 frame superframe See also extended superframe format data communications equipment DCE Equipment such as modems or data modules used to establish maintain and terminate a connection between the communications system and data terminal equipment DTE such as printers host computers or workstations data hunt group DHG A group of analog or digital data stations that share a common access code Calls are connected in a round robin fashion to the first availa
91. ee System Planning Key or PBX for instructions for reassigning station extension numbers The same instructions are used for data as for voice stations Local Host Computer Data Stations See configuration 1 on Figure 1 3 in this guide Planning Form Instructions Record the station jack assignments for analog data stations on System Form 2a System Numbering Station Jacks 1 In the Jack Type column make sure there is a B next to the number for each basic station jack 2 In the Person Location or Function column write modem then identify each analog data station by person location or function A digital data station consists of a PC or a data terminal connected to a data module This station does not include a telephone Although only one logical ID is assigned to each digital station jack the system automatically assigns two extension numbers the extension number shown on Form 2a is assigned to an MLX telephone connected to the digital station jack and a second extension number is assigned to each jack The second extension number is reserved for an adjunct such as an analog data station connected to the MLX telephone through an MFM or a digital data station connected through a data module and data terminal Both extension numbers are automatically assigned whether or not the station includes an MFM or ISDN 7500B Data Module Calls can be placed to both extension numbers independently Note
92. elect lines or trunks with logical Lines 41 60 F3 IDs 41 60 To select lines or trunks with logical Lines 61 80 F4 IDs 61 80 Programming Instructions 4 5 System Programming What You See Extension Xxxx Assign lines trunks Lines 01 20 Entry Mode Lines 21 40 Lines 41 60 Lines 61 80 Exit Your choice is highlighted 4 6 Programming Instructions What You Do Console 6 Check red and green LEDs next to each line button for feature status m Green LED off or no letter on SPM screen line trunk or pool is not assigned to data station m Green LED on or letter G on SPM screen line trunk or pool is assigned to data station Hybrid PBX only m Red LED on or letter R on SPM screen trunk assigned to a pool To assign line trunk to a line button Press line buttons for each line trunk to turn on green LED Press line button for each line trunk to turn off green LED To remove line trunk from line button Press line button for any one of trunks in pool to turn on green LED red LED remains on To assign Pool button To remove Pool button Press line button for any one of trunks in pool to turn off green LED red LED remains on PC Press function key for each line trunk to make letter G appear on screen Press function key for each line trunk to erase letter Q Press function key for any one of trunks in pool to make both letter G appear on screen letter R
93. en possible block out of hours calling Frequently monitor system call detail reports for quicker detection of any unauthorized or abnormal calling patterns W Limit Remote Call Forward to persons on a need to have basis Limited Warranty and Limitation of Liability Limited Warranty AT amp T warrants to you the customer that your MERLIN LEGEND Communications System will be in good working order on the date AT amp T or its authorized reseller delivers or installs the system whichever is later Warranty Date If you notify AT amp T or its authorized reseller within one year of the Warranty Date that your system is not in good working order AT amp T will without charge to you repair or replace at its option the system components that are not in good working order Repair or replacement parts may be new or refurbished and will be provided on an exchange basis If AT amp T determines that your system cannot be repaired or replaced AT amp T will remove the system and at your option refund the purchase price of your system or apply the purchase price towards the purchase of another AT amp T system Customer Support Information xi Customer Support Information e TT If you purchased your system directly from AT amp T AT amp T will perform warranty repair in accordance with the terms and conditions of the specific type of AT amp T maintenance coverage you selected A written explanation of AT amp T s types of maintenance coverage may be
94. ension if Block selected in step 3 What You Do 5 Save your entry If you get the Station Busy message wait for an idle condition or exit system programming and try again later If you selected Single in step 3 identify data station you want to copy call restrictions to or If you selected Block in step 3 identify first data station in the block of data stations you want to copy call restrictions to Enter data station you want to copy call restrictions to in any one of the following ways Note Block only accepts Logical ID numbers Extension no Slot and port no Logical ID no DSS Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype If you selected Single in step 3 If you selected Block in step 3 save your entry Console Enter Dial nnnn sspp nnn Press DSS button for extension no Go to step 10 Enter PC F10 Type nnnn sspp nnn Go to step 10 F10 Programming Instructions 4 23 System Programming What You See Extension extension Start at Enter ending Backspace Exit XXXX extension number entered in step 6 Extension extension Start at Enter ending XXXX Backspace Exit Extension extension Copy XXXX Enter XXXX Backspace Exit i extension if Single selected in step 3 starting extension if Block
95. ent These features also need pool dial out code Hybrid PBX only w ARS Facility Restriction Hybrid PBX only W data hunt groups You Need Key or PBX System Form 2a 2a 2a 2b 2c 3b 2a 2b 4b 5b 3b 9b 9c 2C 2d 3b 6e System Numbering Station Jacks for all configurations System Numbering Station Jacks System Numbering Station Jacks System Numbering Digital ISDN Station Adjuncts System Numbering Trunk tine Jacks Outside Trunks Pools Hybrid PBX only System Numbering Station Jacks System Numbering Digital SDN Station Adjuncts Digital ISDN MLX Telephone Treverse side MFM Adjunct Direct Line Console DLC Digital ISDN Treverse side MFM Adjunct Outside Trunks Pools Automatic Route Selection Tables ARS Default and Special Numbers Table System Numbering Trunk Line Jacks System Numbering Special Renumbers Outside Trunks Pools Group Calling To Use as Reference J BS ON NST RAR ORS S SNSSS NS To Make Entries 4 Forms 3 3 Planning Ee Station J acks To plan how data equipment connects to station jacks on the control unit 1 Review System Form 2a on which you entered codes A for analog D for digital and B for basic telephone and find the telephone type and the user location or function for each data station to be connected Table 3 3 shows station jack types corresponding module types and the equ
96. ent factory setting used for voice communication only m Login status set to Auto Login factory setting is Auto Logout so you do not have to login again after power failures or system restarts m Programming menus and data entry screens labeled Group Calling are used to program data hunt groups and voice station calling groups Data Form 3 Data Hunt Groups m Stations Console Select Menu sys Program Exit PC SPM Type SPM press any key F1 F5 To exit from any screen without making changes select Exit before saving your entry or menu selection Programming Instructions 4 31 System Programming What You See System Make a System SysRenumber Operator LinesTrunks Exit Programing salection Expansions Options Tables AuxEquip Night Srvce gt Extensions Make a selection Li nesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI Restriction Call Pickup Exit VoiceSi gnl gt Extensions Make a selection Ext Status ARS Group Page Mi c Group Cover Remote Grp Calling Exit gt Restrct Disable Fr wd Group Calling flake a selection Hunt Type Queue Alarm DelayAnnce Xtnl Alert Grp Coverage Overflow Message Members Exit Li ne Pool gt Group Calling Enter extension of group number Backspace Exit Group Calling Enter extension number of group XXXX Backspace Exit XXXX group number entered in step 5 4 32 Programming Instructions What Y
97. ent that provides power to an individual telephone tie trunk A private line directly connecting two communications systems together time division multiplexing TDM A process where the transmission channel is divided timer A built in timing device in a display telephone time slot interchanger An element of a time division switching network that separates and switches time division multiplexed TDM signals tip ring T R The contacts and associated conductors of a single line telephone plug or jack touch tone gate An operation used to determine if a call is from a touch tone or rotary telephone touch tone receiver TTR A device used to decode touch tones dialed from single line telephones or Remote Access telephones translation The information used to identify a particular user with a particular telephone U uninterruptible power supply UPS A device that connects to the communications system to provide 117 VAC to the equipment when the commercial power source fails unit load A measure of the power load drain of a module telephone or adjunct V voice band channel A transmission channel generally the 300 3400 Hz frequency band GL 14 Glossary voice only A station that is set up for making and receiving voice calls but not data calls voice signal pair A pair of leads on an analog multiline telephone station used for the Voice Announce to Busy feature W WATS wide area telecommunic
98. ephone with 34 buttons When you choose the mode of operation Key Behind Switch or Hybrid PBX Intercom or System Access buttons are automatically assigned to every station connected to the control unit However you can customize the system by changing the factory set assignments and reassigning line buttons The number and types of buttons assigned depends on the mode chosen and the type of station jack you are using The line buttons you can assign to data stations are m System Access Ring used to make and receive inside and outside data calls To make outside calls the user selects an outside trunk by dialing either the code for Automatic Route Selection ARS or the dial out code for the trunk pool Users at digital data stations can also dial the trunk number 801 880 to select an outside trunk mg System Access Originate Only used only to make inside and outside calls Calls are not received on this button so that the data user always has a line available to make data calls To make outside calls the user selects an outside trunk by dialing either the code for ARS or the dial out code for a trunk pool Users at digital data stations can also dial the trunk number 801 880 to select an outside trunk m Personal Line used to make and receive outside data calls from a data station on a specific outside trunk A personal line is an outside trunk assigned to a line button on one or more data or voice stations The outside tru
99. er modem at the other end of the line modem pool A pair or group of pairs of modems and data modules with interconnected RS 232 interfaces that converts digital signals to analog or analog signals to digital thereby allowing users with Integrated Digital Services Network ISDN digital data stations to communicate with users who have analog stations Multi Function Module MFM An adapter that provides a tip ring interface for the connection of optional equipment such as answering machines external alerts and fax machines to a digital ISDN MLX telephone The optional equipment and the MLX telephone operate simultaneously and independently The MFM is installed inside the MLX telephone multiplexing A process in which a transmission channel is divided into two or more channels either by splitting the frequency band into a number of narrower bands or by dividing the channel into successive time slots Music on Hold MOH Magic on Hold or a customer provided music source connected to the communications system via a loop start LS jack Most MOH equipment is designed for LS operation Note If you use equipment that rebroadcasts music or other copyrighted materials you maybe required to obtain a copyright license from and pay fees to a third party such as the American Society of Composers Artists and Producers ASCAP or Broadcast Music Incorporated BMI Or you can purchase a Magic on Hold system which does not require Such a license fr
100. es m Repair Instructions If you experience trouble because your equipment is malfunctioning the FCC requires that the equipment not be used and that it be disconnected from the network until the problem has been corrected Repairs to this equipment can be made only by the manufacturers their authorized agents or by others who may be authorized by the FCC In the event repairs are needed on this equipment please contact the National Service Assistance Center NSAC at 1 800 628 2888 or your authorized AT amp T dealer Rights of the Local Telephone Company If this equipment causes harm to the telephone network the local telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will also be informed of your right to file a complaint with the FCC Your local telephone company may make changes in its facilities equipment operations or procedures that affect the proper functioning of this equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service m Hearing Aid Compatibility The custom telephone sets for this system are compatible with inductively coupled hearing aids as prescribed by the FCC Automatic Dialers WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS m Remain on the line and briefly explain to th
101. eyboard dial the number for the digital data station you are calling This is the second stage of dialing When calling an inside digital data station type a d followed by a space and the extension number of the digital data station you are calling and press Enter Use the data terminal keyboard to enter modem commands and dial the number For example to call a digital data station at extension 725 m Type d 725 m Press Enter To call an outside digital data station dial the outside telephone number including the dial out code if required to select the outside line trunk You can use a Speed Dial code instead of dialing the telephone number Note Calls to outside digital data stations must be made using ISDN PRI lines trunks To enter an account code you must dial 482 the account code and before you dial the dial out code and telephone number Use the instructions supplied with your modem or data communications software to send data receive data and disconnect the call Your modem can automatically answer incoming data calls such as electronic mail messages if your computer or data terminal is on and you have set your modem for automatic answer If you have an analog multiline telephone see the Auto Answer All instructions in this chapter 5 6 Calling with Analog Data Equipment Making and Receiving Data Calls Calling with Digital Data Equipment Check the ISDN 7500B user s manual for operating in
102. f B channels for Megacom WATS and Megacom 800 on a call by call basis for more efficient use of facilities Data Communications Components 1 13 Data Communications Hardware ISDN 7500B Data Modules and modems connect data terminal equipment DTE such as a PC printer optical scanner local host computer or LAN workstation to the communications system This chapter explains how data modules and modems work how they connect to the system how to configure them and the features they offer ISDN 7500B Data Module The Integrated Services Digital Network ISDN 7500B Data Module connects digital data terminal equipment to the system via a 008 MLX module on the system Unlike a modem which converts digital data signals to analog signals a data module transmits digital data to other digital stations The data module provides an RS 232 interface for asynchronous transmission from DTE at speeds of up to 19 2 kbps It can also provide a V 35 interface for synchronous transmission at speeds of up to 64 kbps if you order a separate board shows the following on the ISDN 7500B Data Module s front panel POWER TEST LED Lights when power is supplied and flashes when tests are made a DATA LED Flashes when a data call comes in and lights when a call is in progress flashes when tests are made m Display Shows status information and option settings W NEXT BACK and ENTER buttons Used to operate the data module and to adjust
103. f an AT amp T hands on instructor led course covering installation and maintenance for this product Installation or maintenance of this product by anyone other than a qualified service technician may void the warranty Hazardous electrical voltages are present inside this product The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product IMPORTANT SAFETY INSTRUCTIONS When installing telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including m Read and understand all instructions Follow all warnings and instructions marked on or packed with the product m Never install telephone wiring during a lightning storm m Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations w Never touch uninsulated telephone wires or terminals unless the telephone wiring has been disconnected at the network interface m Use caution when installing or modifying telephone lines m Use only AT amp T manufactured MERLIN LEGEND circuit modules carrier assemblies and power units in the MERLIN LEGEND 5114 control unit m Use only AT amp T recommended approved MERLIN LEGEND accessories f equipment connected to the analog station modules 008 408 408 GS LS or to the MLX te
104. f the red light next to the Ring ICOM or SA button is not on press the Fleature button Note The GPA must be in Auto Mode 2 Lift the handset or press Speaker 3 Dialthe extension for the analog data station or data hunt group you are calling 4 When you hear a steady tone a data connection has been made Put your modem in the interactive mode using the instructions provided with it Note The data call is automatically private 5 Use the instructions supplied with your modem and data communications software to send data receive data and disconnect the call 5 2 Calling with Analog Data Equipment Making and Receiving Data Calls To Call Outside Analog Stations See the user s guide for your telephone for details on types of line buttons See System Data Features Code Entry and System Speed Dial in this chapter To Call an MU Telephone from an Analog Data Only Station and Analog Data Station Connected via MFM Use the following steps to enter modem commands and dial the number using the data terminal keyboard 1 Put your modem into the data state using the instructions provided with your modem and communications software 2 Type the appropriate modem command and the extension number for the analog data station or data hunt group you are calling For example when using a Hayes type modem to make an inside call to another analog data station at extension 22 m Type atdt22 m Press Enter 3
105. for System Access buttons used to make and or receive inside and outside calls This includes the Ring Voice Originate Only Ring or Voice and Shared Ring or Voice System Access buttons Key Only m Intercom Ring button Intercom Voice button and the first eight lines connected to the control unit are assigned to all analog data stations and MLX telephones excluding operator positions using a Multi Function Module MFM digital data stations and ISDN 7500B Data Modules in modem pools W Two Intercom Ring buttons are assigned to analog data stations connected to an MLX telephone using an MFM digital data stations and ISDN 7500B data modules used in modem pools no outside lines are assigned An Intercom Ring and an Intercom Originate Only Ring button are assigned to tip ring equipment connected on a Multi Function Module MFM no outside lines are assigned Behind Switch Only m An Intercom Ring an Intercom Voice and a Prime Line button are assigned to all analog multiline and MLX telephones excluding operator positions no outside lines are assigned Programming Instructions 4 11 System Programming Considerations 4 12 Programming instructions m Two Intercom Ring buttons and a Prime Line button are assigned to analog data stations connected to an MLX telephone using an MFM digital data stations and ISDN 7500B data modules used in modem pools no outside lines are assigned m An Intercom Ring and an Inte
106. g Data Station Logical ID Extension No Person or Location Data Station Use Q Individual use L Local host computer Q LAN workstation Modem Pool Member L Yes Pool Number L No Assigned to Data Hunt Group L Yes DHG Extension Q No Optional Features Pool Dial Out Code Restriction Q Yes dial out codes Call Restriction Q Unrestricted Q Outward Restrict Q Toll Restrict Forced Account Code Entry L Yes LU No Facility Restriction Level 13 Q 0 6 Key Mode Hybrid PBX Mode SAO O Icom R SAR Icom R SAR 2 Ringing Options Idle Line Preference Factory Setting Button Diagram e Idle Line Preference Data Form 2b Page of Digital Data Station Logical ID Extension No Data Station Use Q Individual use L Local host computer Q LAN workstation Modem Pool Member L Yes Pool Number L No Assigned to Data Hunt Group L Yes DHG Extension L No Key Mode Icom R Icom R Ringing Options Idle Line Preference Factory Setting Person or Location Optional Features Pool Dial Out Code Restriction Q Yes dial out codes Call Restriction Q Unrestricted L Outward Restrict Q Toll Restrict Forced Account Code Entry Q Yes LU No Facility Restriction Level U3 Q 0 6 Hybrid PBX Mode SA O O SAR Po Button Diagram bd I
107. hat You See Calling extension Group Enter of group Backspace Exit number Group Calling Make a selection Group Type Exit Extensions Make a Ext Status ARS Group Page Mi c Group Cover Gr Calling Extt selection Restrct Disable Remote Frwd gt What You Do 9 To return to Group Calling menu 10 To program more data hunt group features To return to Extensions menu 11 To program more data station features To return to System Programming menu Console Exit Select another option Exit Select another option Exit Programming Instructions PC F5 Select another option F5 Select another option F5 4 41 Making and Receiving Data Calls This chapter tells you how to make and receive data calls and how to use the communications system s data features If you have a modem your station is analog see the instructions for Calling with Analog Data Equipment If you have an ISDN 7500B Data Module your station is digital see the instructions for Calling with Digital Data Equipment Note These instructions are general and maybe different from the detailed instructions supplied with your modem or data module You must follow the instructions supplied with your modem or data module Making and Receiving Data Calls 5 1 Making and Receiving Data Calls Calling with Analog Data Equipment You can use analog data equipment
108. her hackers Enormous charges can be run up quickly It is the customer s responsibility to take the appropriate steps to properly implement the features evaluate and administer the various restriction levels protect access codes and distribute access codes only to individuals who have been fully advised of the sensitive nature of the access information Common carriers are required by law to collect their tariffed charges While these charges are fraudulent charges made by persons with criminal intent applicable tariffs state that the customer of record is responsible for payment of all long distance or other network charges AT amp T cannot be responsible for such charges and will not make any allowance or give any credit for charges that result from unauthorized access To minimize the risk of unauthorized access to your communications system Use a nonpublished Remote Access number Assign authorization codes randomly to users on a need to have basis keeping a log of ALL authorized users and assigning one code to one person Ww Use random sequence authorization codes which are less likely to be easily broken W Deactivate all unassigned codes promptly Ensure that Remote Access users are aware of their responsibility to keep the telephone number and any authorization codes secure wm When possible restrict the off network capability of off premises callers via use of Call Restrictions and Disallowed List capabilities Wh
109. international digital connectivity Integrated Solution II IS IH One or more UNIX based applications for improving voice and data communications and automating office operations Integrated Voice Power Automated Attendant An IS Il application that automatically answers incoming calls with a recorded announcement and directs callers to a department an extension or the system operator interface Hardware software or both that links systems programs or devices 1 O input output device Equipment that can be attached to a computer internally or externally for managing a computer system s input and output of information GL 8 Glossary IROB in range out of building protector A surge protection device for off premises telephones at a location within 1000 feet of cable distance from the communications system control unit ISDN 7500B Data Module A data communications device that allows connection between RS 232 data terminal equipment DTE and the communications system control unit via MLX station jacks on the 008 MLX module The ISDN 7500B Data Module is used together with a modem in a modem pool to change digital data signals to analog signals and vice versa which allows transmission between digital and analog data stations J jack A device accessed by inserting a plug that is used to terminate the permanent wiring of a circuit K Key A mode of operation in which the communications system uses direct facil
110. ion to make and receive outside data calls on a specific trunk pool for example a pool with ISDN PRI channels without dialing a dial out code The Pool button is used to make and receive only outside calls To make an outside call the data station user selects the pool button and dials the telephone number Note Do not assign System Access Voice buttons for data stations The following line button assignments are factory set for Hybrid PBX mode and are prerecorded on the Button Diagram on Data Forms 2a and 2b m One System Access Originate Only button and two System Access Ring buttons are assigned to all analog data equipment connected to a 012 or 008 OPT module m One System Access Originate Only button and one System Access Ring button is assigned to all data equipment connected to a digital station jack on a 008 MLX module The factory settings can be changed however the settings should be adequate to meet most user needs since System Access lines can be used to make both inside and outside data calls Each data station must have at least one System Access button If you want a data station digital only to make and receive outside data calls on a specific outside trunk assign a Personal Line button If you want the data station to make and receive outside calls on a specific trunk pool assign a Pool button To allow users outside the system access to the modem pool assign outside trunks to the data hunt group that is
111. ions interface station Station jack types analog user instructions for 5 13 button purpose of Eu M when to use Originate Only button 3314 oS programming IN 3 Index Ring button System data features System lines modem pool on 3 8 o 11 O System programming See Programming System System Speed Dial analog user instructions for 5 15 digital user instructions fo 5 15 planning purpose of when touse 5 14 0 Telemanagement Trunk See Line assigpment Cid Two stage dialing 5 4 5 5 5 9 Types line button 3 13 3 15 modem pooL 2 7 user data station pt Voice Announce S17 SS W waspi Ou Workstation access local area network LAN definition of 1 9 planning IN 4
112. ipment that can be connected Note Plan the connections for analog data digital data and local host computer communications stations according to the following instructions only if the system includes that station type 2 Add the station jack assignments to System Form 2a using the Planning Form Instructions in the shaded boxes Table 3 3 Station J ack Types Station Jack Type Basic Telephone Analog Data Stations 008 408 408 GS LS 008 MLX 008 OPT Analog multiline telephones including telephones with an analog data station connected through a GPA MLX telephones including telephones with an analog data station connected through an MFM Digital data stations connected through ISDN 7500B Data Modules T R equipment Single line telephones Adjuncts such as answering or fax machines Analog data stations using modems Tip ring equipment in another building or off premises An analog data station consists of a data terminal connected to the control unit using an internal or external modem This station does not include a telephone Assign a basic telephone station jack on a 012 or 008 OPT module either an on or off premises station can be connected to a 008 OPT module 3 4 Station Jacks Planning See System Planning Key or PBX for instructions for reassigning station extension numbers The same instructions are used for data as for voice stations Digital Data Stations S
113. ity terminations DFTs on line buttons with a separate path for internal calling L LED light emitting diode A semiconductor device that produces light when voltage is applied LEDs show the operational status of hardware components the results of maintenance tests the alarm status of circuit packs and the activation of telephone features line coding The pattern data assumes as it is transmitted over a communications channel line compensation An adjustment for the amount of cable loss in decibels dBs based on the length of cable between a 0S1 module and a channel service unit CSU or other far end connection point line trunk and station module A module on which the jacks for connecting central office CO lines trunks and or the jacks for connecting the stations are located line and trunk assignment The assignment of lines and trunks connected to the communications system control unit to specific buttons on each telephone local area network LAN A networking arrangement designed for a limited geographical area local host computer access A method for connecting a station jack to an on site computer for data only calls through a modem or data module logical ID A numbering sequence used to identify station and line trunk locations on the communications system control unit GL 9 Glossary loop start LS line trunk A line trunk on which a closure between the tip and ring leads is used to originate or answer
114. ively established and maintained between data stations for the duration of the data call clock synchronization The operation of digital facilities from a common clock coaxial cable A cable consisting of one conductor usually a small copper tube or wire within and insulated from another conductor of large diameter usually copper tubing or copper braid codec coder decoder A device used to convert analog signals such as speech music or television to digital form for transmission over a digital medium and back to the original analog form CO line trunk jack A jack that connects an outside line trunk to the communications system control unit common channel signaling CCS Signaling in which one channel of a group of channels carries signaling information for each of the remaining channels permitting each of the remaining channels to be used to nearly full capacity In the system s DS1 module channel 24 can be designated as the signaling channel for channels 1 23 by selecting common channel for emulated service when programming the system CCS must be used for ISDN PRI service communications system The software controlled processor complex that interprets dialing pulses tones and or keyboard characters and makes the proper interconnections both inside and outside the system The communications system itself consists of a digital computer software a storage device and carriers with special hardware to perform the actual conn
115. k IAN workstations are PCs connected together to share resources Assign each data module used for access to a LAN workstation to a digital jack on a 008 MLX module Each modem must be connected to a basic telephone station jack on a 012 or 008 OPT module To access the workstation users place a data call to the extension number resewed for either an ISDN 7500B Data Module or modem If you have a limited number of ISDN 7500B Data Modules or modems that must be shared by many users you can assign some or all of the modems or data modules to a data hunt group In this way users can access all the conversion resources in the data hunt group by dialing a single extension number For example an analog data station user could dial extension 773 to place a data call to the workstation on the LAN using a modem assigned to the data hunt group for modems Similarly a digital station user could dial extension 774 to place a call to the workstation on the LAN using an ISDN 7500B in the data hunt group for 7500Bs Planning Planning Form Instructions Record the station jack asignments for access to a workstation on a LAN on System Form 2a System Numbering Station Jacks 1 In the Jack Type column make sure there is a D next to the number for each digital station jack you plan to use to connect an ISDN 7500B Data Module 2 In the Person Location or Function column write ISDN 7500B LAN 3 In the Jack Type column mak
116. l ID Extension Data Module Logical ID Extension Data Module Logical ID Extension Data Form 1 b Page f o Modem Pool Digital to Analog Pool Number Pool Member in data hunt group Q Yes DHG Extension No Pair Logical ID c o o ci 2 c r A e Data Module Extension Modem Logical ID Extension Pair N o a f f f af af af a o CO NI OD ao BR ojl Pp gt Data Module Logical ID Extension o Q D 3 Logical ID Extension Pool Number Pool Member in data hunt group Q Yes DHG Extension No Pair Data Module Modem Pair Data Module Modem Logical ID Extension Logical ID Extension Logical ID Extension Logical ID Extension 1 11 2 12 3 13 4 14 5 15 6 16 7 17 8 18 9 19 10 20 Data Form 1 b Continued Q Yes DHG Extension No Pool Number Pool Member in data hunt group Data Module Page of Q Yes DHG Extension No Pair Data Module Logical ID Extension Pool Number Pool Member in data hunt group Modem Logical ID Extension Pair 12 Data Module Logical ID Extension Modem Logical ID Extension olol NI oy a RI wp e 13 14 15 16 17 18 19 20 Data Form 2a Page of Analo
117. lephone module 008 MLX is to be used for in range out of building IROB applications IROB protectors are required m Do not install this product near water for example in a wet basement location w Do not overload wail outlets as this can result in the risk of fire or electric shock vi The MERLIN LEGEND is equipped with a three wire grounding type plug a plug having a third grounding pin This plug will fit only into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact an electrician to replace the obsolete outlet Do not defeat the safety purpose of the grounding plug The MERLIN LEGEND system requires a supplementary ground Do not attach the power supply cord to building surfaces Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Slots and openings in the module housings are provided for ventilation To protect this equipment from overheating do not block these openings Never push objects of any kind into this product through module openings or expansion slots as they may touch dangerous voltage points or short out parts which could result in a risk of fire or electric shock Never spill liquid of any kind on this product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners on this product Use a damp cloth for cleaning ee Customer Su
118. lete 7 To continue programming data station Select another Select another options option option To return to System Programming Exit F5 menu Copies the calling restrictions assigned to a data station to another individual or block of data stations with identical calling restrictions requirements w The data station being programmed must be idle while you program this option The restrictions will not be copied to any station in use while this option is being programmed m f you are copying restrictions to a block of data stations they must be sequentially numbered for example 11 12 13 m This procedure also copies any Allowed List or Disallowed List assignments Data Form 2a Analog Data Station m Optional Features Call Restriction Data Form 2b Digital Data Station m Optional Features Call Restriction Key or PBX System Forms 4b and 5b reverse MFM Adjunct m Optional Features Call Restriction Programming Instructions 4 21 System Programming Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit before saving your entry or menu selection What You See What You Do Console PC System Programming 1 Select Extensions Extensions F6 Make a selection System Extensions SysRenumber Options Operator Tables Li nesTrunks AuxEqui p Exit Ni ght Srvce gt
119. ls consecutively starting with 1 Write the number in the Modem Pool Number space at the top of each modem pool block 2 If you have more than one pair and members will be grouped in a data hunt group check the Yes box You will enter the extension number when you create the data hunt group 3 In the Modem column write the logical ID and extension number of each modem in the modem pool On the same line in the Data Module column write the logical ID and extension number of the ISDN 7500B Data Module you want paired with the modem in the first column 3 10 Modem Pools Planning Digital to Analog Modem Pool See Data Hunt Groups in this chapter To create a digital to analog modem pool choose a data module and modem to be paired and choose the number of pairs you want in the modem pool When modems and ISDN 7500B Data Modules are connected to station jacks an extension number is automatically assigned to each To create a digital to analog modem pool if you have only one pair in the pool publish the extension number assigned to the ISDN 7500B If you have more than one pair and the 7500Bs are assigned to a data hunt group publish the extension for the data hunt group Do not assign system lines and dedicated outside lines in the same modem pool If you have more than one modem and data module pair member in your modem pool use a data hunt group to distribute incoming calls uniformly among members i
120. m Up to 24 two digit Personal Speed Dial codes can be programmed for your data station The number programmed for each Personal Speed Dial code includes a dial out code if one is required and a pause to allow the system to provide dial tone to your data station Your system manager can give you a list of Personal Speed Dial codes and the numbers they represent Activating Personal Speed Dial 1 Type 2 Type code 01 24 System Speed Dial lets you dial a 3 digit code for frequently used numbers that are important to you and other data station users These codes are often used to ensure security of telephone numbers for outside host computers Your company can provide you with a list of System Speed Dial codes and the numbers they represent Making and Receiving Data Calls Digital data Stations analog data only and analog data stations connected to an MLX talephone using an MFM 1 Type 2 Type code 600 729 Analog data station connected to an analog multiline telephone using a GPA 1 Lift handset or press Speakerphone 2 Press Feature button 3 Dial code 600 729 System Data Features 5 15 Data Forms This appendix provides a master copy of each data form you need to plan and program data features on the system The data forms are Modem Pool Analog to Digital m Form 1b Modem Pool Digital to Analog m Form 2a Analog Data Station Digital Data Station m Form 3 Data H
121. mediately to the right of the power supply module in each expansion carrier frame One of several segments of an analog or digital signal that has a repetitive characteristic For example a DS1 frame consists of a framing bit and 24 octets which equals 193 bits frequency generator A circuit pack added to the power unit module that generates a high voltage 20 30 Hz signal to ring a telephone Also called a ring generator FX foreign exchange A central office CO other than the one providing local access to the public network G General Purpose Adapter GPA A device that connects an analog multiline telephone to optional equipment such as an answering machine or a fax machine glare The loud dual tone multi frequency DTMF signal an incoming caller hears when another caller tries to call out on a line trunk at the same time the call is coming in on that line trunk ground start GS line trunk A line trunk on which after verifying that the line trunk is idle no ground on tip the communications system transmits a request for service puts ground on ring to a distant central office CO GL 7 Glossary H headset An ultralight earpiece and microphone for hands free telephone operation Home screen The home base of the display screen on digital ISDN telephones which shows time date and call information and when a feature is in use house cable Cable that runs from the equipment room to a small walk
122. messages you may see on your computer screen when you place and receive data calls Calling with Digital Data Equipment 5 7 Making and Receiving Data Calls Table 5 1 Call Progress Messages When you see CALLING 723 or CALLING 9555 1234 RI NGI NG RI NGI NG INCOMING CALL CONNECTED NODE 2 FAR END SPEED 1200 CLEARING ENDED WRONG ADDRESS ACCESS DENIED BUSY BUSY BUSY NETWORK BUSY CALL OPTION ERROR WRONG CALL TYPE FAR END REQUESTED Making Direct Data Calls It means You are placing a call and the digits being dialed including the dial out code for outside calls appear Your call is ringing at the data station you called This message appears only when you call another digital data station You are receiving an incoming data call The call you placed or received is answered and you can begin data transmission The mode of data trans port and transmission speed selected are shown You disconnected a data call If the data user at the other end disconnects the call FAR END REQUESTED appears after this message You typed an invalid character in your dialing sequence or dialed incorrectly space and are invalid characters The call you are making is not permitted The data station you are calling is busy The line trunk you want to use is not available No B channel is available The feature is not applicable for the data call The data station you are calling is an analog data st
123. n Location or Function column write ISDN 7500B modem pool dedicated Analog to Digital Modem To create an analog to digital modem pool choose a modem and a data Pool module to be paired and the number of pairs you want in the modem pool When modems and ISDN 7500B Data Modules are connected to station jacks an extension number is automatically assigned to each To create an analog to digital modem pool if you have only one modem pair in the pool publish the extension number assigned to the modem If you have more than one pair and the modems are assigned to a data hunt group publish the extension for the data hunt group See Data Hunt Groups lin this chapter f you have more than one modem and data module pair member in your modem pool use a data hunt group to distribute incoming calls uniformly among members in the group A data hunt group can include up to 20 members Do not assign system lines and dedicated outside lines in the same modem pool Planning Form Instructions The logical ID and extension numbers for the modems and data modules assigned to each analog to digital modem pool are listed on System Form 2a System Numbering Station Jacks Record the analog to digital modem pools on Data Form 1a Modem Pool Analog to Digital Note Data Form 1aj provides planning space for 4 modem pools If you are planning more than 4 modem pools make copies of Data Form 1a 1 Number the modem poo
124. n features to each digital or analog data station and to each modem and ISDN 7500B Data Module pair This includes analog data stations connected to an MLX telephone using an MFM or digital data stations that include a telephone and analog and digital data stations data stations that do not include a telephone Note Features cannot be independently assigned to analog data stations connected to analog multiline telephones using a General Purpose Adapter GPA The feature assignment for the telephone also includes the analog data station therefore the following planning instructions are not used for these types of data stations Assign optional features to data stations The features are Voice Announce Call Waiting and Automatic Callback Pool Dial Out Code Hybrid PBX systems only Call Restrictions Forced Account Code Entry Ringing Options ARS Facility Restriction Level System Speed Dial Record your optional features on Analog Data Station and Data Form 2b Digital Data Station the reverse of Key or PBX System Form 4b Digital ISDN MLX Telephones and the reverse of Key or PBX System Form 5b Direct Line Console DLC Digital ISDN Notes m The System Speed Dial feature is programmed system wide for both voice and data stations Follow the instructions in System Planning Key or PBX to assign System Speed Dial codes to data station users m All members of a modem pool should have the same feature assignment
125. n on a LAN u is for digital data stations and for ISDN 7500B Data Modules included in modem pools Data modules used to communicate with the local host computer or Data Modules used to communicate with a workstation on a LAN Make enough copies of each form so that you can complete one form for each piece of data equipment Locate System Form 2a System Numbering Station Jacks and use it to fill in the identification information for each data station 3 12 Assigning Lines to Data Stations Planning Assigning Lines in Hybrid PBX Mode Planning Form Instructions Continued Record the information on the appropriate Data Form 2a or for each data station and for each modem and ISDN 7500B Data Module included in a modem pool or used to communicate with a local host computer or with a workstation on a LAN 1 In the Logical ID space write the logical ID for each station 2 In the Extension No space write the extension number for each station 3 In the Person or Location space write the name of the person or the location of the data equipment 4 Under the Data Station Use heading check the Individual use local host computer or LAN workstation box to indicate the use for the data station Each analog or digital data station including an analog data station connected to an MLX telephone via an MFM and each modem or ISDN 7500B Data Module pair is treated by the system as a multibutton tel
126. n the group A data hunt group can include up to 20 members Planning Form Instructions The logical ID and exteinsion numbers for the modems and data modules addigned to each digital to analog modem pool are listed on System Form 2a System Numbering Station Jacks Record digital to analog modem pools on Data Form 1b Modem Pool Digital to Analog Note Data Form 1b provides planning space for 4 modem pools If you are planning more than 4 modem pools make copies of Data Form 1b If the modem pool uses dedicated outside lines get the telephone number of the outside lines from your local telephone company 1 Number the modem pools consecutively starting with 1 Write the number in the Modem Pool Number space at the top of each modem pool block 2 If you have more than one pair and members will be grouped in a data hunt group check the Yes box You will enter the extension number when you create the data hunt group 3 If the modem is connected to the control unit write the logical ID and extension number of each ISDN 7500B Data Module in the modem pool in the Data Module column On the same line in the Modem column write the logical ID and extension number of the modem you want paired with the data module in the first column If the modem is connected to a dedicated outside line leave the Logical ID space blank and write the telephone number in the Extension column Be sure not to mix dedicated outsid
127. nance Alarm m The factory setting for the analog data stations connected to an MLX telephone using an MFM and for digital data stations should be changed to one Intercom System Access Ring button and one Intercom System Access Originate Only button plus lines trunks and pools as required wm For MFMs the idle line preference must be set to Intercom Voice Key or SA Originate Only PBX this is programmed using centralized programming m An MFM endpoint not the endpoint of the MLX telephone containing the MFM must have its automatic line selection set to SA Intercom in Key mode to place a call this is programmed using centralized programming The Copy procedure described in the next section can be used to copy assignments from a data station previously programmed to an individual data station or block of data stations with identical button assignment requirements m An alternate method for steps 5 and 6 below is to select Entry Mode F6 For each individual line trunk to be programmed identify the line trunk dial or type the line trunk number logical ID or slot and port number and select Enter F10 or Next F9 to assign the line trunk to a button on the telephone or Delete F8 to remove the line trunk from a button on the telephone Key or PBX System Forms 4b and 5b reverse MFM Adjunct m Button diagram Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 To exit from any screen
128. ngement by ordering a Z77A data mounting PEC 21626 The Z77A provides a common power supply for up to eight data modules Both the power unit and the data mounting require a 115 VAC power outlet Neither is provided with the data module and both must be ordered separately Modem Pools 2 7 Data Communications Hardware Option Settings See the user manuals provided with the modem and the ISDN 7500B Data Module for setting hardware and software options and for explanations of the options Digital to Analog Settings 2 8 Modem Pools The options set for a modem and data module in a modem pool differ depending on whether the modem pool is digital to analog or analog to digital If the modem or Data Module is rack mounted you may have to supply or remove power to a single modem or data module Data Module Setting To prepare the data module for a digital to analog modem pool 1 Set the DCE DTE flip board to the DTE position 2 Use the front panel controls on the data module to get the following option display Table 2 1 Data Module Settings for Digital to Analog Modem Pool Position 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 b 3 3 3 0 0 0 0 b blank L Line Modem Setting The AT amp T model 2224G modem is designed for modem pools One way to prepare this modem for operation in a digital to analog modem pool is shown below and may be different depending on your type of modem 1 Co
129. nk cannot be a member of a trunk pool To dedicate an outside trunk for data calls and have the calls automatically answered at a data station do not assign the same outside trunk to both data stations and telephones because modems answer voice calls as data calls On analog data stations the personal line can be used to receive incoming calls You can use the personal line for outgoing calls by selecting the line button on the analog multiline telephone dialing on the analog multiline telephone and then activating the modem connected through a GPA Assigning Lines to Data Stations 3 13 Planning On digital stations the personal line can be used to make and receive outside data calls For an outgoing call dial the trunk number 801 880 to select the trunk To allow the user at a digital station access to the digital network for making and receiving calls to outside digital stations assign ISDN PRI trunks as personal lines If ISDN PRI trunks are not available the digital data station user can make calls over the regular analog telephone network only by using a digital to analog modem pool Notes a You must use ISDN PRI facilities with Accunet Switched Digital Data service for digital stations a ISDN PRI trunks can also be used for analog data and voice calls and can be assigned to telephones to allow the voice user to make and receive voice calls using these types of facilities m Pool used when you want the data stat
130. nnect a data terminal such as a PC to the modem and plug both the modem and data terminal into an AC outlet 2 Use the instructions provided with the modem to set all bit switches to default positions 3 Save all bit switch settings by unplugging the modem from the wall outlet and plugging it back in 4 Set the data terminal speed to match the modem s default speed 5 The modem is now operating in the AT amp T command protocol Use these steps to set the default options m Type od m Press Enter 6 Set all bit switches according to Table 2 2 Data Communications Hardware Table 2 2 Modem Option Settings for Digital to Analog Modem Pool Operation Bit Number 1 2 3 4 5 6 7 8 Switch 1 L R L R R R L L 2 L R L L L L L L 3 D D D D U U D D 4 D D D D D U D D 5 U D U U U D D D 7 on on L left U up R right D down 7 Unplug the modem from the wall outlet then plug it back in Set switch 1 bit 2 to the left to store the switch settings in the modem s memory The modem is now operating in the AT amp T command protocol 8 Enter command mode set the options and save the options in protected memory to prevent loss of settings in case of a power failure Type AT and press Enter to enter the local mode Type AT amp D2 and press Enter Option set drop call when DTR low Type AT amp C1 and press Enter Option set data carrier detect follow call Type ATSO 1 and press Enter Option set Auto Answer Ty
131. not at all Analog Data Stations Connected to an MLX Telephone via an MFM 1 Follow your modem user s guide instructions to get dial tone 2 Type 82 3 Type account code and 4 Type dial out code and telephone number Analog Data Stations Connected to an Analog Multiline Telephone Using a GPA 1 Lift receiver or press Speakerphone Press Feature Dial 82 Dial account code and ao FF oO m Dial dial out code if required and telephone number Digital Data Stations 1 AtCMD prompt type 82 to activate the account code feature 2 Enter account code Type account code a Type 3 Type dial out code and the telephone number or use System Speed Dial code Use these instructions only if your data station includes an analog multiline telephone If your data station is connected to an analog multiline telephone check to see that your modem and your computer or data terminal are both set to on to ensure that you receive data calls Your modem automatically answers incoming data calls if your GPA is in Auto mode automatic answer and you press a programmed Auto Answer All button to send all calls to the modem to be answered For example you can receive electronic mail messages at your computer or data terminal while you are away from your desk Making and Receiving Data Calls Data Status Button Privacy See System Reference for more on Barge In Programming an Auto Answer All Button
132. ns or by dialing access codes on an SA System Access button on the telephone Pools are also used by the Automatic Route Selection ARS feature to choose the cheapest method to route a call port A point of access into a communications system computer network or other electronic device power supply module A device that directs electricity to modules and telephones on the communications system One power supply module is needed for each carrier and an auxiliary power unit is added if the module exceeds capacity GL 11 Glossary ee Primary Rate Interface PRI A standard Integrated Services Digital Network ISDN access interface that specifies the protocol used between two or more communications systems PRI runs at 1 544 Mbps and as used in North America provides twenty three 64 kbps B channels voice or data and one 64 kbps D channel signaling The D channel is the 24th channel of the interface and contains multiplexed signaling information for the other 23 channels prime line An individual extension number assigned to a telephone in a Behind Switch system Each telephone user has his or her own prime line and is automatically connected to that line when he or she lifts the handset processor module The module in the second slot of the basic carrier that contains the software that runs the communications system protocol A set of conventions governing the format and timing of message exchanges between devices such as
133. nt second or plan and program voice and data equipment concurrently Planning Overview 3 1 Planning Forms Whether you are planning data options for a new system or modifying an existing system record your decisions on the appropriate data forms shown in Table 3 1 Duplicate the master forms in and work on the copies Use the Key or PBX system forms listed in Table 3 2 as needed When you finish planning see Chapter 4 System Programming to program these data options Table 3 1 Data Planning Forms To Plan New or Modify Existing Modem pools Note To plan or modify digital to analog modem pools using dedicated outside lines you may need telephone circuits from your local telephone company Line assignments Feature assignments Data hunt groups 3 2 Forms Use These Forms Modem Pool Analog to Digital Modem Pool Digital to Analog Analog Data Station Digital Data Station Analog Data Station Digital Data Station Data Hunt Groups Planning Table 3 2 Key or PBX System Forms To Plan Station jack connections m analog data stations digital data stations local host computer connections LAN workstation access connections Modem pools Note Modem pool planning includes station jack identification and determining pool type analog to digital or digital to analog Line assignments Key and Hybrid PBX Note Behind Switch is not included in these instructions Feature assignm
134. nter F10 out code when all entries are complete Extension XXXxXxs 7 To assignor remove pool dial out Repeat steps 5 Repeat steps 5 Enter pool dialout code code use from extension shown on and 6 and 6 line 1 Delete Back Next PAPAS PA gs To assignor remove pool dial out Exit F5 code use from another extension Repeat steps Repeat steps 2 6 2 6 When all entries are complete to Exit FS return to Extensions menu Extensions 8 To program more data station options Select another Select another Make a selection option option LinesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI To return to System Programming menu Exit F5 Restriction Call Pickup Exit VoiceSi gnl gt If a printer is available print an Extension Information report 4 18 Programming Instructions System Programming Call Restrictions Description Factory Setting Considerations Planning Forms Entering Programming Exiting Without Changes Changes individual data station calling restrictions to unrestricted restricted from making all outgoing calls both local and toll Outward Restrict or restricted from making toll calls Toll Restrict Unrestricted m The data station being programmed must be idle while you program this option m f you want to copy restrictions from a data station to an individual or group of data stations use the instructions in the Copy Restrictions procedure that follows Data Form 2a Analog Da
135. ogram in any Delete Dial Type srt agen e one of following ways i yp Exit Enter Extension no nnnn nnnn XXXX group number entered in step 5 Slot and port no sspp sspp Logical ID no nnn nnn Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype Group Calling xxxx 9 To remove data station from data hunt Delete F8 Enter group members group yyyy i Delete To assign data station to data hunt Enter F10 Backspace Next a Exit Enter group and assign another data station to calling group shown on line 1 XXXX yyyy group number entered in step 5 extension number entered in step 8 Continued Programming Instructions 4 33 System Programming What You See What You Do 9 Continued To assign data station to data hunt group and assign data stations to another data hunt group m If next group extension number is sequential difference between extension numbers is 1 Your previous entry is saved and next group extension number displays on line 1 m If next group extension number is not sequential difference between extension numbers is greater than 1 To assign data station to data hunt group when all entries are complete XXXX 10 members To assignor remove another data station from data hunt group shown on line 1 Group Enter Calling group Delete Next Enter Backspace Exit To assignor remove data stati
136. om AT amp T or your authorized AT amp T dealer GL 10 Glossary N network A configuration of communications devices and software connected for information interchange network interface Hardware software or both that links two systems in an interconnected group of systems for example between the local telephone company and a PBX O off premises telephone A telephone located in a building other than where the control unit is located ones density The requirement for channelized DSI service to the public network that eight consecutive zeros cannot be in a digital data stream Outcalling A feature of the MERLIN MAIL Voice Messaging System application When outcalling is activated the user is automatically called by the system at a programmed number when a new message is received in his or her mailbox out of band signaling Signaling that uses the same path as voice frequency transmission and in which the signaling is outside the band used for voice frequencies P parity The addition of a bit to a bit string so that the total number of 1 s is odd or even Parity can be used to detect and correct transmission errors pass through A connection from an internal modem to a programming port on the communications system personal line A central office CO line that rings only at the user s telephone pool On a Hybrid PBX system a grouping of outside trunks that users can choose with multiple pool butto
137. ommunications costs Call Accounting Terminal CAT A vendor supplied stand alone unit with a built in microprocessor and data buffer that provides simple call accounting at a low cost Callback queue The queue used to hold Callback callers who have requested a busy pool or extension calling group A team of agents who answer the same types of calls Call Management System CMS A DOS based application that simulates the actions of a system operator by answering and distributing calls CMS also produces management reports for call analysis campus cable Cable that runs between buildings connected to the same communications system central office CO The location of telephone switching equipment that provides local telephone service and access to toll facilities for long distance calling central processor The part of a computer that interprets and executes instructions Also called central processing unit Centrex A set of communications system features a user can subscribe to on telephone lines from the local telephone company GL 3 Glossary channel A telecommunications transmission path for voice and or data channel service unit CSU Equipment used at a customer s premises to provide DS1 facility terminations and signaling compatibility checksum The sum of ones in a sequence of ones and zeros to detect or correct errors in data transmission circuit switched data call A data call made via a connection exclus
138. on number is sequential difference between extension numbers is 1 Your previous entry is saved and next extension number displays on line 1 m f next extension number is not sequential difference between extension numbers is greater than 1 When all entries are complete To copy line assignments to more individual or blocks of data stations When copy process is complete return to Extensions menu Console Dial nnn Enter Go to step 12 Enter Exit Repeat steps 6 and 7 Next Repeat steps 6 and 7 Enter Exit Repeat steps 3 6 Exit Repeat steps 3 11 Exit PC Type nnn F10 Go to step 12 F10 F5 Repeat steps 6 and 7 F9 Repeat steps 6 and 7 F10 F5 Repeat steps 3 6 F5 Repeat steps 3 11 F5 System Programming What You See Extensions Make a selection Li nesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI What You Do Console PC 13 To program more extension options Select another Select another option option To return to System Programming Exit F5 menu Restriction Call Pickup Exit VoiceSi gnl gt Intercom or System Access Button Assignment Description Factory Setting Key or Behind Switch Only Assigns or changes assignments for intercom buttons used to make and receive inside calls This includes the Ring Voice or Originate Only Ringer Voice intercom buttons Hybrid PBX Only Assigns or changes assignments
139. ons from another data hunt group XXXX group number currently being programmed When all entries are complete To view all members of data hunt group To return to Calling Group menu without viewing all members of data hunt group 11 To program more data hunt group features Group Calling Make a selection Hunt Tvpe Queue Alarm DelayAnnce Xtnl Alert Overflow Members Li ne Pool gt Grp Coverage Message Exit To return to Extensions menu 4 34 Programming Instructions Console Next Repeat step 8 Enter Enter Repeat steps 8 and 9 Exit Repeat steps 4 9 Inspect then Exit Exit Select another option Exit PC F9 Repeat step 8 F10 F10 Repeat steps 8 and 9 F5 Repeat steps 4 9 PgDn then F5 F5 Select another option F5 System Programming What You See Extensions Make a selection What You Do Console PC 12 To program more data station features Select another Select another option option Ex Status ARS Restrct Group Page Mic Disable Group Cover Remote Frwd To return to System Programming Exit F5 Grp Calling Exit gt menu Data Hunt Group Line Trunk or Pool Assignment Description Considerations Planning Form Entering Programming Exiting Without Changes What You See Assigns or removes lines trunks or pools Hybrid PBX only that ring directly into a data hunt group m incoming calls on each line trunk
140. operating under the direction of a stored program endpoint The final destination in the path of an electrical or telecommunications signal expansion carrier A carrier added to the control unit when the basic carrier cannot house all the modules needed An expansion carrier houses a power supply module and up to six additional line trunk and station modules extended superframe ESF format A framing format consisting of individual frames of 24 eight bit slots and 1 signal bit 193 bits in a 24 frame extended superframe See also D4 framing format GL 6 Glossary F facility The equipment constituting a telecommunications path between the communications system and the central office CO factory setting The default state of a device or feature if the user does not choose an optional setting fax facsimile A processor the result of a process in which graphic material is scanned and the information converted into electrical signal waves to produce an exact likeness feature A function or service provided by a hardware or software product feature code A code entered on a dialpad to activate a feature For example a user might press the feature button or might dial 33 Feature screen A display screen on digital ISDN display telephones that provides quick access to commonly used features foil shield A copper foil sheet for power units on expansion carriers that is used to prevent excessive noise on the module im
141. ou Do 1 Select Extensions 2 Display second page of menu 3 Select Group Calling 4 Select Members 5 Identify data hunt group you want to program If you preprogramming more than one sequentially numbered group enter lowest group extension number Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype 6 Save your entry Console Extensions More Grp Calling Members Dial data hunt group extension number nnnn Enter PC F6 PgUp F4 F9 Type data hunt group extension number nnnn F10 System Programming What You See What You Do Console PC Group Calling xxxx 7 If a DSS is not attached to your Go to step 8 Go to step 8 Enter group members system programming console or you are programming with SPM Delete ean ae If you have a DSS attached check red LEDs next to DSS buttons for feature XXXX group number entered in step 5 status m Red LED on data station is member of data hunt group m Red LED off data station is not member of data hunt group To assign data station to data hunt Press DSS group buttons to turn on red LED To remove data station from data hunt Press DSS group buttons to turn off red LED When all entries are complete Exit Go to step 11 Group Calling Xxxx 8 If you do not have a DSS or you are Enter group members programming with SPM identify data station you want to pr
142. outside line on the appropriate button For digital stations include the trunk number 2 f you want to assign a pool to the data station write Pool and the pool s extension number from system Form 3b on the appropriate button Note On analog data stations where the user does not need to make internal calls you can assign only personal lines or pools the user will get a CO line by automatic line selection when going off hook This will automatically get central office dial tone There are two kinds of line buttons you can assign to data stations used to make and receive data calls m Intercom Ring used to make and receive inside data calls only m Outside Line used to make and receive outside data calls on a specific outside trunk An outside line can be assigned to a line button on one or more data or voice stations To dedicate an outside line for data calls and have the calls automatically answered at a data station do not assign the same outside line to data stations and to telephones because modems answer voice calls as data calls For digital stations the outside line can be used to make and receive outside data calls For an outgoing call dial the line number 801 880 to select the line Assigning Lines to Data Stations 3 15 Planning See Chapter 2 Features of System Reference for details on Idle Line Preference To allow the user at a digital station access to the digital network for m
143. parties clipping on to someone else s line and breaking into someone else s telephone equipment physically or electronically In certain instances unauthorized individuals make connections to the telephone network through the use of remote access features The Remote Access feature of your system if you choose to utilize it permits off premises callers to access the system from a remote telephone by using an 800 number or a 7 or 10 digit telephone number The system returns an acknowledgement signaling the user to key in his or her authorization code which is selected and administered by the system manager After the authorization code is accepted the system returns dial tone to the user If you do not program specific egress restrictions the user will be able to place any call normally dialed from a telephone associated with the system Such an off premises network call is originated at and will be billed from the system location The Remote Access feature as designed helps the customer through proper administration to minimize the ability of unauthorized persons to gain access to the network Most commonly phone numbers and codes are compromised when overheard in a public location through theft of a wallet or purse containing access information or through carelessness writing codes on a piece of paper and improperly discarding it Additionally hackers may use a computer to dial an access code and then publish the information to ot
144. pe ATQO and press Enter Option set enable result codes factory setting m Type AT amp W and press Enter to save the options in protected memory and prevent loss of settings in case of a power failure Analog to Digital Settings ISDN 7500B Data Module Option Setting Use the following procedure to prepare the ISDN 7500B Data Module for operation in an analog to digital modem pool 1 Set the DCE DTE flip board to the DTE position 2 Use the front panel controls on the data module to see the following Modem Pools 2 9 Data Communications Hardware Table 2 3 Data Module Settings for Analog to Digital Modem Pool Position 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 L 1 3 8 3 0 1 0 b blank L Line Modem Setting The AT amp T model 2224G modem is designed for modem pools One way to prepare this modem for operation in a digital to analog modem pool is shown below and may be different depending on your type of modem 1 Connect a data terminal such as a PC to the modem and plug both the modem and data terminal into an AC outlet 2 Use the instructions provided with the modem to set all bit switches to the default positions 3 Save all bit switch settings by unplugging the modem from the wall outlet and plugging it back in 4 Set the data terminal speed to match the modem s default speed 5 The modem is now operating in the AT amp T command protocol Use these steps to set the default software options m
145. pin V 35 interface is included PORT 1 is not used Features See the Integrated Services Digital The data module offers both asynchronous and synchronous features Network ISDN 7500 Data Module User s Manual for detailed information Asynchronous Features on the features available and how they are used for data calls RS 232 interface m asynchronous full duplex operation m data rates of 300 1200 2400 4800 9600 or 19 200 bps m data options set by data terminal equipment m data options set without dropping a data call m autobaud also called data metering or speed matching adjusts the transmission speed to match the speed of the data terminal being called m auto adjust adjusts to the speed and parity of the data terminal equipment used ISDN 7500B Data Module 2 3 Data Communications Hardware m call setup dialing from the keyboard of an ASCII data terminal using the local command CMD mode or AT mode m automatic or manual answering of incoming data calls Synchronous Features with Multipurpose Enhancement Board m RS 232 interface m half or full duplex operation using the RS 232 interface at data rates of 1200 2400 4800 9600 and 19 200 using data transport Mode 2 half or full duplex operation at 56 kbps with the V 35 interface adapter cable full duplex operation at 64 kbps with the V 35 interface adapter cable automatic answering of incoming data calls ability to place outgoing data calls manually
146. pment used in a modem pool YES Are the modems and data modules stand alone YES ORDER 7500B Data Module PEC 2164 BDM Z77A data Mounting PEC 21626 440A4 terminating resistor adapter PEC 2709 A59 2224G Modem PEC 2224 GED Malti Moount for 2224G Modem PEC 22248 ORDER 7500B Data Module PEC 2164 BDM WP 90110 L1 Power Unit PEC 21625 440A4 terminating resistor adapter PEC 2709 A59 2224G Modems PEC 2224 CEO Is the data station digital or analog DIGITAL ANALOG Does the analog data station include a telephone YES ORDER DIGITAL ISDN i MULTILINE ANALOG Modem MULTILINE ssee sales manual telephone ORDER GPA PEC 3156 MPM PEC 2301 GPA Modem Modem see sales manual see sales manual Does the digital data station include an LX telephone YES Is the data module stand alone NO Is the data module stand alone YES ORDER 7500B Data Module PEC 2164 BDM ORDER 7500B Data Module PEC 2164 BDM ORDER 7500B Data Module PEC 2164 BDM ORDER 7500B Data Module PEC 2164 BDM Z77A data mounting Pere iba Z77A data mounting Soner unit PEC 2162 See PEC 21625 PEC 21626 PEC 21625 440A4 terminating resistor adapter PEC 2709 A59 440A4
147. pport Information Support Telephone Number AT amp T provides atoll free customer Helpline 1 800 628 2888 24 hours a day U S A only Call the Helpline or your authorized dealer if you need assistance when installing programming or using your system Federal Communications Commission FCC Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canadian Department of Communications DOC Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil numerique n met pas de bruits radio lectriques d passant les limites applicable aux appareils num iques de la classe A prescribes dans le R glement sur le brouillage radio lectrique dict par
148. program another data station System Prog To return to System Programming menu Console List Feature Dial 347 Dial 37 Dial 345 Dial 35 Repeat steps 6 9 System Prog Repeat steps 2 9 Exit PC F10 Type 347 Type 37 Type 345 Type 35 Repeat steps 6 9 F5 Repeat steps 2 9 F5 4 30 Programming Instructions System Programming Data Hunt Group Member Assignments Description Considerations Planning Form Entering Programming Exiting Without Changes Assigns or removes a data station from a data hunt group A data hunt group is used to direct calls to groups of analog or digital data stations not both Through data hunt groups a single extension number is assigned to the group and is used by both inside and outside callers to reach the group m A maximum of 32 data hunt groups with a maximum of 20 data stations per group are allowed m A data station can belong to only one group m f you want to reassign a data station from one data hunt group to another you must remove the data station from the current data hunt group before you assign it to the new group m Extension Status feature must be set to Calling Group CMS operation in order for all groups to be available See Extension Status instructions in System Programming m The recommended settings are Circular Hunt factory setting assures equal distribution among modems No Delay Announcem
149. provided in Appendix A You will also need the following Key or PBX System Forms m Key or PBX System Form 4b reverse Digital ISDN MLX Telephone m Key or PBX System Form 5b Direct Line Console DLC Digital ISDN Preparation and Forms 4 1 System Programming Planning Forms Table 4 1 Planning Forms Programming procedure To assign lines trunks or pools a analog data only stations w digital data only stations a analog data stations connected to an MLX telephone using an MFM Assign features a analog data only stations a digital data only stations a analog data station connected to an MLX telephone using an MFM Create data hunt groups Planning Form Analog Data Station Button Diagram Digital Data Station Button Diagram System Form 4b Digital ISDN MLX Telephone reverse MFM Adjunct System Form 5b Direct Line Console DLC Digital SDN reverse MFM Adjunct Analog Data Station Digital Data Station System Form 4b reverse Digital ISDN MLX Telephone System Form 5b reverse Direct Line Console DLC Digital ISDN Data Form 3 Data Hunt Groups The following features can be used for data a Disable Voice Announce Call Waiting and Automatic Callback a Pool Dial Out Code Restriction a Call Restrictions w Forced Account Code Entry a Ringing Options Modem Pool a System Speed Dial w ARS Facility Restriction Level This feature is programmed system wide for both voice and data
150. r workstations on the LAN Data Communications Components 1 9 Data Communications with This System E DHG LOCAL HOST WORKSTATION ON LOCAL AREA NETWORK T R z TIP RING 440A4 TERMINATING RESISTOR PSU WP 90110 L1 POWER UNIT 115 VAC Figure 1 3 Data Stations Connected to Local Host Computer and LAN Workstation 1 10 Data Communications Components Data Communications with This System Outside Lines Trunks See System Reference for detailed information and programming requirements for tie trunks See System Reference for detailed information and programming requirements for DID trunks Figure 1 4 shows the types of outside lines trunks that can be used to make and receive data calls to outside data stations 1 2 3 GS ground start lines trunks are used to place and receive data calls from an outside analog data station and also provide improved signaling and a dependable disconnect for secure toll restriction LS loop start lines trunks are the standard for home and small businesses They are less expensive in some areas but m they do not protect against glare Glare occurs when an outside call is made at the same time as another call is arriving mthey cannot provide dependable disconnect for toll restriction The following outside GS LS lines trunks can be used for data m basic lines trunks m WATS wide area telecommunications service w 800 service in WATS m foreign e
151. r violation bipolar violation A condition that occurs when two positive or two negative pulses are received in succession See also a ternate _mark alternate space inversion B8 zero substitution and bipolar signal bit binary digit One unit of information in binary notation having two possible values zero or one GL 2 Glossary bit rate The speed at which bits are transmitted usually expressed in bits per second Also called data rate See also baud and bits per second bits per second bps The number of binary units of information that are transmitted or received per second See also baud and bit rate blocking A condition in which end to end connections cannot be made on calls because of a full load on all possible services and facilities broadband A transmission path having a bandwidth greater than a voice grade channel bus A multiconductor electrical path used to transfer information over a common connection from any of several sources to any of Several destinations button A key on the face of a telephone or console that is used to access a line activate a feature or enter a code on a communications system byte A sequence of bits usually eight processed together Octet is used instead of byte in CCITT International Telegraph and Telephone Consultative Committee documentation C Call Accounting System CAS A vendor supplied DOS or UNIX based application that monitors and manages telec
152. rcom Originate Only Ring button are assigned to tip ring equipment connected on a Multi Function Module MFM no outside lines are assigned Hybrid PBX Only W System Access Ring System Access Voice and System Access Originate Only Ring buttons are assigned to all analog multiline telephones and MLX telephones excluding operator positions no Personal Line or Pool buttons are assigned m Two System Access Ring and a System Access Originate Only button are assigned to analog data stations connected to an MLX telephone using an MFM digital data stations and ISDN 7500B data modules used in modem pools no Personal Line or Pool buttons are assigned m The data station being programmed must be idle while this option is being programmed m The system treats each data station as if it were a 34 button telephone m This procedure is used only to change or add the following types of System Access or Intercom buttons Ring Voice Originate Only Ring or Voice and Shared System Access Only Ring or Voice See Assign Lines Trunks or instructions for assigning outside lines trunks Loudspeaker Page or Pool buttons Hybrid PBX only to data stations m Hybrid PBX only You cannot change the factory setting for Call buttons assigned to QCC operator positions You cannot assign System Access Ring Voice Originate Only or Shared buttons to QCC operator positions System Access or Intercom buttons can be assigned to only the first
153. rd to enter commands and dial the number Note Calls to outside digital data stations must be made using ISDN PRI lines trunks 1 From the CMD prompt type d for dial and the dial out code and telephone number for the outside digital data station you are calling See System Data Features Account Note If you are required to enter an account code you must type 82 the and System Speed Dial lin account code and before you type the dial out code and telephone this chapter number In addition you can use a Speed Dial code instead of typing the telephone number 2 Press Enter The call progress messages appear 3 To disconnect the call after entering the data mode type to get to the CMD prompt then type e for end The CLEARING ENDED message appears on your computer screen Making Data Calls Through a Modem Pool Use the following instructions to make calls through a digital to analog modem pool to reach analog stations These include m internal calls to analog data stations m internal calls to a local host computer using modems connected to the ports m internal calls to a workstation on a local area network LAN using the modems connected to the workstation m outside calls to analog data stations including calls made over the regular analog telephone network or calls made using ISDN facilities T1 or PRI When you make data calls using a modem pool the call is placed using two stage dialing In the first
154. rect extension selector ear and mouth receive and transmit Electronic Industries Association electromagnetic interference erasable and programmable read only memory Extension Status electrostatic discharge extended superframe format electronic switching system electronic tandem network emergency transfer unit Farenheight Forced Account Code Entry Federal Communications Commission Facility Restriction Level foreign exchange General Purpose Adapter ground start Hands Free Answer on Intercom hands free unit hertz Intercom input output in range out of building Integrated Solution II Integrated Services Digital Network Integrated Voice Power kilobits per second FCC Classification local area network listed directory number light emitting diode loop start megabits per second multibutton electronic telephone Multi Function Module management information system Music on Hold millisecond National Service Assistance Center off premises telephone off premises extension pulse amplititude modulation private branch exchange personal computer pulse code modulation price element code power failure transfer telephone Primary Rate Interface public switched telephone network queued call console random access memory robbed bit signaling read only memory System Access Supplemental Alert Adapter Software Defined Network Station Message Detail Recording ABB 1 Abbreviations Glossary SPM SSN TEI TD
155. res to Data Stations 3 17 m Data Hunt Groups 3 22 4 System Programming i 4 1 m Preparation and Forms 4 1 m Programming Instructions 4 3 Data Forms A ABB Abbreviations ABB 1 GL Glossary GL 1 IN Index IN 1 1 Data Communications with This System 1 4 1 1 Individual Use Data Station Configurations 1 6 1 2 Modem Pools Assigned to Data Hunt Groups 1 8 1 3 Data Stations Connected to Local Host Computer and LAN Workstation 1 10 1 4 Outside Lines Trunks 1 12 2 2 1 ISDN 7500B Data Module Front Panel 2 2 2 2 ISDN 7500B Data Module Back Panel 2 2 2 3 Asynchronous Hardware Decision Flowcharts 2 13 2 4 Synchronous Hardware Decision Flowcharts 2 14 2 Data Communications Hardware 2 3 1 3 1 Modem Pools Using System Lines 3 8 3 2 Modem Pools on Dedicated Outside Lines 3 9 3 3 Data Hunt Groups 3 23 Tables 2 Data Communications Hardware 2 1 2 1 Data Module Settings for Digital to Analog Pool 2 8 2 2 Modem Option Settings for Digital to Analog Modem Pool 2 9 2 3 Data Module Settings for Analog to Digital Modem Pool 2 10 2 4 Modem Settings for Analog to Digital Modem Pool 2 10 4 System Programming 4 1 4 1 Planning Forms 4 2 5 Making and Receiving Data Calls 5 1 5 1 Call Progress Messages 5 8 5 2 Data Station Features 5 11 CUSTOMER WARNING This manual is designed for use by qualified service technicians only Technician qualification includes completion o
156. s to Data Stations Planning TE See System Planning Key or PBX Note If you assign restrictions to a modem pool assign the same restriction to Chapter 4 for instructions on Allowed all members of the pool If these restrictions are too limited you can use the List and Disallowed List Allowed List feature to setup numbers such as local host computer numbers that can be dialed regardless of the restriction on the data station Or instead of restricting the data stations you can use the Disallowed List feature to set up numbers that cannot be dialed by any user Planning Form Instructions Use the Optional Features section of Data Form 2a or 2b for each data station to record your decisions Under the Call Restriction heading 1 If you do not want Call Restrictions check Unrestricted 2 f you want the data station restricted from making any outside calls only intercom calls can be made check Outward Restrict If the data station is a member of a modem pool be sure to assign the same restriction to all members of the pool 3 If you want the data station restricted from making long distance calls intercom and local calls can be made check Toll Restrict If the data station is a member of a modem pool be sure to assign the same restriction to all members of the pool Forced Account Code The Forced Account Code Entry feature can be used for billing or for tracking Entry data calls by requiring
157. sed for Installation Manual in this product There are no user serviceable out of building applications approved parts Inside Contact your authorized agent for service and repair secondary protectors are required See This digital apparatus does not exceed the Class A limits for radio Installation Manual noise emissions set out in the radio interference regulations of the Canadian Department of Communications AVERTISSEMENT si l auipment est radidelecnques depassant les ines applicable aux apparels Utlise pour des applications ext rieures I u Imi l ux I num riques de la classe A prescrites dans le R glement sur le Retaliation ce Un ELO UST Sacondair osl brouillage radio lectrique edict par le minist re des requise Voir le manuel d installation Communications du Canada CANADA DR ID L NA X Customer Support Information Customer Support Information psa MED CC Mo o rn f Security of Your System Preventing Toll Fraud As a customer of a new telephone system you should be aware that there exists an increasing problem of telephone toll fraud Telephone toll fraud can occur in many forms despite the numerous efforts of telephone companies and telephone equipment manufacturers to control it Some individuals use electronic devices to prevent or falsify records of these calls Others charge calls to someone else s number by illegally using lost or stolen calling cards billing innocent
158. selected in step 3 Extension HHH Copy Enter Backspace Exit Copy Restrictions 12 Make a selection Single Block Exit 4 24 Programming Instructions XXXX 8 XXXX 9 To 10 XXXX To 11 What You Do If you selected Block instep 3 identify last data station in the block with the Logical ID no Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype Save your entry If you selected Single in step 3 To save your entry and to copy line assignments from another extension to an individual data station m f next extension number is sequential difference between extension numbers is 1 Your previous entry is saved and next extension number displays on line 1 m f extension number is not sequential difference between extension numbers is greater than 1 To save your entry when all entries are complete When all entries are complete return to Copy Restriction menu To copy calling restrictions to more individual or blocks of data stations When copy process is complete to return to Extensions menu Console Dial nnn Enter Go to step 12 Next Repeat steps 6 and 7 Enter Repeat steps 3 7 Enter Exit Repeat steps 3 11 Exit PC Type nnn F10 Go to step 12 F9 Repeat steps 6 and 7 F10 Repeat steps 3 7 F10 F5 Repeat steps 3 11 F5 System Programming
159. side analog data station type atdt activate the Privacy feature then dial the outside telephone number for the outside analog data station you are calling including the dial out code required to select the outside line trunk In addition you can use a Speed Dial code instead of dialing the telephone number See System Data Features If you are required to enter an account code you must dial 82 the account anq System Speed Dialin code and before you dial the dial out code and telephone number 3 Use the instructions supplied with your modem and or data communications software to send data receive data and disconnect the call 4 To disconnect the call after entering the data mode type to get to the CMD prompt then type e for end The CLEARING ENDED message appears on your computer screen Answering Data Calls See the instructions supplied with your The ISDN 7500B Data Module automatically answers incoming data calls such cala ea as electronic mail messages when your computer or data terminal is on and you have it set for automatic answer 5 10 Calling with Digital Data Equipment Making and Receiving Data Calls System Data Features The system can use the following features for data However not all of the data station types can use all of the features Table 5 2 shows the features for each station type Account Code Entry for tracking outgoing data calls for reports used for billing forecasting or b
160. station m Check 3 to keep the factory setting 3 20 Assigning Features to Data Stations Planning To avoid giving the telephone number of a remote computer to modem pool users assign a System Speed Dial code to the telephone number Users can dial this 3 digit code to place data calls to the remote computer System Speed Dial Codes For data calls the telephone number programmed for a Speed Dial code must include the access code the pool dial out code or the ARS dial out code To specify that the remote computer s telephone number does not appear on call reports use the System Directory System Speed Dial instructions in Chapter 4 of System Planning Key or PBX Assigning Features to Data Stations 3 21 Planning Data Hunt Groups 3 22 Data Hunt Groups The Data Hunt Group feature is used to designate a group of either modems or ISDN 7500B Data Modules not both to receive calls in a modem pool or to communicate with a local host computer or workstation on a LAN All modems or data modules in a data hunt group are assigned to a single extension number that is used both by inside and outside callers to reach the group Individual lines trunks can be assigned to ring directly into the data hunt group to allow outside callers to use the modem pool Calls to the group are distributed among group members in a circular pattern The system hunts for the first available modem or data module starting
161. stations Follow the procedures given in Chapter 4 of System Programming 4 2 Preparation and Forms System Programming Programming Instructions Assign Line Trunks or Pools to Data Stations Description Factory Setting Considerations Assigns outside lines trunks connected to the control unit to specific buttons on each telephone In the Hybrid PBX mode the trunks assigned to a button on a telephone are called Personal Lines Key Mode m Intercom Ring button Intercom Voice button and the first eight lines connected to the control unit are assigned to all analog data stations and MLX telephones excluding operator positions using a Multi Function Module MFM digital data stations modems or data modules connected to a local area network LAN or local host computer and ISDN 7500B Data Modules in modem pools m Two Intercom Ring buttons are assigned to data stations and modems in modem pools no outside lines are assigned PBX Mode m System Access Ring System Access Voice and System Access Originate Only buttons are assigned to all analog multiline and MLX telephones excluding operator positions no Personal Line or Pool buttons are assigned m Two System Access Ring buttons and one System Access Originate Only button are assigned to single line telephones no Personal Line or Pool buttons are assigned m The data station being programmed must be idle while you program this option m This procedure is
162. stem operator Direct Station Selector DSS A 60 button adjunct that enhances the call handling capabilities of an MLX 20L telephone or MLX 28D telephone when used as an operator console display buttons The buttons on an MLX display telephone used to access the telephone s display door answering unit A device that is connected to a basic telephone jack and used at an unattended station or front desk DSO Digital Signal 0 A single 64 kbps voice or data channel DS1 Digital Signal 1 A bit oriented signaling BOS interface that multiplexes 24 64 kbps channels into a single 1 544 Mbps stream dual tone multifrequency DTMF signaling Touch tone signaling from telephones using the voice transmission path The code for DTMF signaling provides 12 distinct signals each composed of two voice band frequencies E E and M signaling Trunk supervisory signaling used between two communications systems in which signaling information is transferred through two state voltage conditions on the E and M leads for analog applications and through two bits for digital applications Used in tie trunks EIA Electronic Industries Association A trade association of the electronics industry that establishes electrical and functional standards electronic switching system ESS A class of modern switching central office CO systems developed by AT amp T in which the control functions are performed principally by electronic data processors
163. structions Dialing Data Calls Call Progress Messages This section contains examples of asynchronous data calls Synchronous data calls are controlled from the front panel of the ISDN 7500B Data Module The following tells you how to m make data calls including calling directly to another digital station and calling through a modem pool The method you use to make a data call depends on the type of data station you are calling and where it is located Instructions for answering calls are general You must also use the instructions packed with your ISDN 7500B Data Module m answer data calls Instructions for answering calls are general You must also use the instructions packed with your ISDN 7500B Data Module m use data features You must have a digital ISDN multiline MLX telephone connected to your data station to use this feature Place data calls by typing the digits of the extension or telephone number you want to reach on the keyboard of your computer and then pressing the Enter key Note The key you use to signal the end of data entry may be labeled Return Enter CR or J The instruction for this key in this chapter is Enter If you make an error while typing the number you can use the Backspace key to correct the digits before pressing the Enter key Your computer screen shows messages about the progress of your call for example when it s ringing or when the number is busy The following table shows examples of
164. ta and disconnect the call Calling with Analog Data Equipment 5 3 Making and Receiving Data Calls To Call an MLX Telephone from Analog Data Only Stations and Analog Data Stations Connected via MFM In Hybrid PBX mode a System Access SA button is automatically selected when you type the modem command to get dial tone for example atdt You must dial a dial out code before the telephone number In Key or Behind Switch mode an Intercom button is automatically selected when you type the modem command to get dial tone You can select an outside line assigned to your data station by dialing the line selection dial out code 9 Note Activate the Privacy feature on each outside call to ensure that the data call is not interrupted by another user Enter modem commands and dial the number using the data terminal keyboard 1 Put your modem into the data state using the instructions provided with your modem and communications software Type the appropriate modem command activate Privacy 31 and dial the outside telephone number including the dial out code You can also use a Speed Dial code to dial the number Note To enter an account code dial 82 the account code and before you dial the dial out code and telephone number For example when using a Hayes type modem to make an outside call to another analog data station at telephone number 555 1234 with an account code of 12345 and a dial out code of 9 m Type at
165. ta Station m Optional Features Call Restriction Data Form 2b Digital Data Station m Optional Features Call Restriction Key or PBX System Form 4b and 5a reverse MFM Adjunct m Optional Features Call Restriction Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 To exit from any screen without making changes select Exit before saving your entry or menu selection What You Do Console PC What You See System Programming Hake a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEqui p Exit Ni ghtSrvce 1 Select Extensions Extension F6 2 Select Restriction Restriction F4 Extensions Make a selection Li nesTrunks RestrctCopy Line Copy Account Dial OutCd BI S HFAI Restriction Call Pickup Exit VoiceSi gnl gt Programming Instructions 4 19 System Programming What You See What You Do Console PC Call Restriction 3 Identify data station you want to Enter extension program in any one of the following ways Dial Type een Extension no nnnn nnnn Slot and port no sspp sspp Logical ID no nnn nnn DSS Press DSS button for extension no If you preprogramming more than one sequentially numbered extension enter lowest extension number Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype Call Restriction
166. tation enter the lowest extension number Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype 4 8 Programming Instructions System Programming What You See What You Do Console Copy Lines 5 Save our entry Enter Enter extension to copy f X ioe It you get the Station Busy message wait for an idle condition or exit system programming and Backspace Exit try again later XXXX extension number entered in step 4 Copy Extension xxxx To 6 If you selected Single in step 3 Enter identify data station you want to copy assignments to Backspace Next Exit Enter or TOS extension if Singleselected in If you selected Block in step 3 identify step 3 starting extension if Block selected in step 3 first data station in block of data Next command is only shown if you stations you want to copy selected Single in step 3 assignments to Enter the extension number in any one of the following ways Dial Extension no nnnn Slot and port no sspp Logical ID no nnn DSS Press DSS button for Copy Extension xxxx To Enter XXXX Backspace Next Exit Enter extension if Single selected in step 3 starting extension if Block selected in step 3 Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype 7 If you selected Single in step 3 If you sel
167. tem Data communications is the transmission of words or symbols from a source to a destination by means of electrical signals This chapter gives you an overview of the features and equipment used for data communications with this system Data Communications Overview Resource Sharing The communications system offers many advanced data features designed to reduce costs improve efficiency and automate your data communications process These features can be used to share resources share data with advanced data connectivity features and provide advanced network services that integrate voice and data telemanagement Resource sharing lets users share data terminal equipment DTE including personal computers printers ports or computer systems and data communications equipment DCE including modems or data modules to reduce costs The advantages include simplified and less expensive wiring and reduced cabling costs better use of expensive hardware including printers plotters and high speed modems and fewer host computer port requirements The communications system supports these data features through m data hunt groups DHGs m external modem pooling m analog data support m digital data support m clear channel 64 kbps digital transmission m ISDN 7500B Data Module Data Communications Overview 1 1 Data Communications with This System Data Connectivity Data connectivity is the process of linking disperse
168. tem operator digital The representation of information in discrete elements such as off and on or 0 and 1 See also Digital Communications Protocol DCP An AT amp T proprietary protocol to transmit both digitized voice and data over the same communications link A DCP link is made up of two 64 kbps information I channels and one signaling S channel similar to the B and D channels used in an Integrated Services Digital Network ISDN digital switch element DSE A device in each jack on each module in the communications system control unit that interfaces with the TDM time division multiplex bus digital transmission A mode of transmission in which the information to be transmitted is first converted to digital form and then transmitted as a serial stream of pulses See also analog transmission GL 5 Glossary DIP dual in line package switch A switch on a 400EM module used to select the signaling format for tie line transmission DIP switches are also used on other equipment for setting hardware options direct facility termination DFT A central office CO line trunk that terminates directly on one or more telephones in PBX mode a DFT cannot be part of a trunk pool direct inward dialing DID A service that transmits the called station number to the communications system from the central office CO and routes incoming calls directly to the called station calling group or outgoing trunk pool bypassing the sy
169. that an MLX station cannot have both a data module and an MFM The digital data station uses only the adjunct extension Each digital data station connects to a digital station jack on a 008 MLX module Planning Form Instructions Record the station jack assignments for digital data stations on System Form 2a System Numbering Station Jacks 1 In the Jack Type column make sure there is a D next to the number for each digital station jack 2 In the Person Location or Function column write ISDN 7500B Data Module and identify each digital data station by person location or function 3 Fill in System Form 2b with the logical ID and the extension number of the ISDN 7500B Data Module A local host computer data station consists of a local host computer sometimes called a mainframe computer a data terminal and a data module Digital signals from the data station are converted by the data module to RS 232 data signals and vice versa so that the host computer can receive the signals Modems convert digital data signals to analog signals and vice versa Station Jacks 3 5 Planning See Data Hunt Groups jin this chapter LAN Workstations See configuration 2 in Figure 1 3 in this guide for information on connections See Data Hunt Groups in this chapter 3 6 Station Jacks Assign each data module used for access to a host computer to a digital station jack on a 008 MLX module and each mo
170. the same data station digital or analog When you assign members of a modem pool to a data hunt group be sure to assign only those members that are reached during the first stage of dialing In an analog to digital modem pool assign the modems to the data hunt group in a digital to analog modem pool assign the ISDN 7500B Data Modules to the data hunt group If you have a digital to analog modem pool on a dedicated outside line you cannot place members of this type of modem pool in the same data hunt group as members of a modem pool that uses system lines You can assign up to 32 data hunt groups or calling groups or a combination of both types Each data hunt group can have a maximum of 20 members and each data station can be a member of only one data hunt group You can also designate particular lines trunks or pools Hybrid PBX only to ring directly into a data hunt group However incoming calls on a given trunk can be directed to only one data hunt group Data Hunt Groups 3 23 Planning See System Planning Key or PBX Chapter 4 for details on system renumbering and planning form instructions 3 24 Data Hunt Groups Extension numbers 770 through 791 and 7920 through 7929 are automatically reserved for calling groups and data hunt groups If you want to change the extension numbers assigned to data hunt groups see System Planning to reassign station extension numbers The same considerations apply to data stations as
171. udgets Auto Answer All to let your modem automatically answer calls while you re away from your desk your station must include an analog multiline telephone to use this feature Data Status button to monitor when your data equipment is in use your station must include either an analog or digital multiline telephone to use this feature Privacy to prevent loss of data by ensuring that your data transmission is not accidentally interrupted Personal Speed Dial to quickly dial frequently called numbers System Speed Dial to quickly dial frequently called system wide numbers Table 5 2 Data Station Features Data Feature Name Terminal Modem Account Code Entry V V Auto Answer All J Data Status A Privacy Personal Speed Dial J J System Speed Dial Account Code Entry The Account Code Entry feature lets your company track incoming and outgoing data and voice calls and identify the employee project or client associated with the call Use this feature to bill clients forecast and budget telephone usage costs and control personal telephone use System Data Features 5 11 Making and Receiving Data Calls The account codes and instructions on when to use them are supplied by your company Auto Answer All 5 12 System Data Features There are two ways of using account codes m Required You must enter an account code before making a data call m Optional You can choose to enter an account code before a data call or
172. unt Groups Duplicate these masters and work on the copies Data Form la Pair Olaol lnNni oi ay AJ ojj eo Pair ojoon oa oa RI wf pr 4 e Modem Logical ID Extension Modem Logical ID Extension Page of Modem Pool Analog to Digital Modem Pool Number Pool Member in data hunt group Q Yes DHG Extension No Data Module Logical ID Extension Modem Pool Number Pool Member in data hunt group Q Yes DHG Extension No Data Module Logical ID Extension Pair 12 13 14 15 16 17 18 19 20 Pair 12 13 14 15 16 17 18 19 20 Modem Logical ID Extension Modem Logical ID Extension Data Module Logical ID Extension Data Module Logical ID Extension Data Form 1a Continued Pair Olaol ns oan ay ARI w prp a eo Pair O aolnN oa a RY wl Pp s e Modem Logical ID Extension Modem Logical ID Extension Modem Pool Number Pool Member in data hunt group Q Yes DHG Extension No Data Module Logical ID Extension Modem Pool Number Pool Member in data hunt group Q Yes DHG Extension No Data Module Logical ID Extension Pair 12 13 14 15 16 17 18 19 20 Pair 11 12 13 14 15 16 17 18 19 20 Modem Logical ID Extension Modem Logica
173. unt group To return to Group Calling menu without viewing all lines trunks or pools assigned to data hunt group To program more data hunt group features To return to Extensions menu To program more data station features To return to System Programming menu Console Repeat steps 7 and 8 Exit Repeat steps 4 8 Inspct then Exit Exit Select another option Exit Select another option Exit PC Repeat steps 7 and 8 F5 Repeat steps 4 8 PgDn then F5 F5 Select another option F5 Select another option F5 The Group Type setting determines whether or not the system automatically logs in members of a calling group following a power failure and also determines the type of voice messaging interface VMI when the data hunt group is used to connect voice messaging or automated attendant applications The following are the possible settings g Automatic Logout used when the calling group is made up of agents The System does not automatically log in the agents following a power failure and agents can manually log themselves in This setting does not work for digital 4 38 Programming Instructions data stations System Programming Factory Setting Consideration Planning Form Entering Programming Exiting Without Changes Display System Programming Make a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEqui p Exit NightSrvce
174. up all data stations are unrestricted This means that you can place local and long distance calls from all data stations However you can restrict selected data stations from making any outside calls and allow only intercom inside calls This is useful for data stations used only for accessing a local host computer The calling privileges you assign to a modem or data module in a modem pool determine what types of outside and toll calls are permitted and which line or pool is used for the call For example a person with a data station restricted to inside calls only can place an outside call using a modem pool if the modem or data module used in the second stage of dialing is not restricted You can also restrict the types of data calls made through modem pools For example to restrict a digital to analog modem pool to local calls to a host computer in your city you can restrict the modems from making long distance calls but still allow intercom and local calls This type of restriction is useful to prevent the abuse of long distance calling privileges Note Since modems in digital to analog modem pools on dedicated outside lines are not connected to the control unit they cannot be restricted by the system If modem pools are to be used by outside callers modems or data modules can be restricted from making outside calls to prevent abuse of services by setting up separate pools for incoming and outgoing calls 3 18 Assigning Feature
175. use the telephone dialpad to dial data and voice calls Features assigned to the telephone are also assigned to the analog data station Modems 2 5 Data Communications Hardware Features Analog data stations those not in a modem pool in the system offer the following features depending on your modem wm dialing of asynchronous data calls from the keyboard when connected to a basic telephone station jack on a 012 or 008 OPT module or when connected to an MLX telephone using an MFM m autobaud also called data metering or speed matching for adjusting the speed of transmission to match the speed of the data terminal being called m automatic or manual answering of incoming data calls m self test and maintenance procedures ability to set data options for the call on the keyboard and change the options without dropping the call 2 6 Modems Data Communications Hardware Modem Pools Hardware A modem pool also called a conversion resource consists of one or more pairs of data modules and modems A modem pool converts data signals from digital to analog or from analog to digital for communications between digital and analog data stations Modem pools can be m Analog to Digital Converts analog signals to digital signals so that analog data stations can communicate with inside digital stations or outside digital ISDN PRI facilities m Digital to Analog Converts digital signals to analog signals so that digital d
176. without making changes select Exit before saving your entry or menu selection What You Do Console PC 1 Select Extensions Extensions F6 System Programming 7C M l eee What You See What You Do Console PC Extensions 2 Select Assign Lines and Trunks LinesTrunks F1 Make a selection LinesTrunks RestrctCopy Line Copy Dial OutCd BI S HFAI Restriction Call Pickup Exit VoiceSignl Assign Lines Trunks 3 Identify data station you want to Enter extension program in any one of the following Ways Dial Type Te pete Extension no nnnn nnnn Slot and port no k sspp k sspp Logical ID no nnn nnn DSS Press DSS button for extension no Digits appear on screen as you dial or type If you make an error select Backspace or press F4 and retype Assign Lines Trunks 4 Save your entry Enter F10 Enter extension Xxx If you get the Station Busy message wait for an idle condition or exit system programming and Backspace Exit try again later XXXX extension number entered in step 3 Extension Xxx 5 Select the specific lines or trunks Assign lines trunks associated with the 20 line buttons on Lines 01 20 Entry node Lines 21 40 the console or SPM screen Lines 41 60 Lines 61 80 z Exit To select lines or trunks with logical Lines 01 20 F1 IDs 1 20 XXXX extension number entered in step 3 To select lines or trunks with logical IDs 21 40 Lines 21 40 F2 To s
177. xchange FX GS LS lines trunks connect to GS LS jacks on the system Tie Trunks provide private communications between two systems Tie trunks tie the two systems together providing access to all telephones or data stations on each system Tie trunks are usually used for data communication with analog stations connected to a system at a different location such as different floors of a building different buildings and different cities or states Tie trunks connect to the system on a 400EM module DID Direct Inward Dial Trunks allow incoming calls to reach specific individuals or facilities in the system without the help of a system operator DID trunks are available only in the Hybrid PBX mode DID trunks are used to receive calls from outside analog data stations Outgoing calls cannot be placed on DID trunks DID trunks connect to the system on an 800 DID module DS1 facility carries digital signals in the Digital Signal 1 DS1 format The DS1 format passes digital data at 1 5444 Mbps by multiplexing twenty four 64 kbps Digital Signal 0 DSO signals and an 8 kbps framing signal Even though there is only one physical jack the 100D module supports up to twenty four logical endpoints or ports one for each channel for voice and data calls Each DSO channel in the DS1 signal corresponds to a line trunk or logical ID Data Communications Components 1 11 Data Communications with This System 3 DID TRUNKS pip
178. xtension To Call man Analog Multiline Telephone to an Analog Data Station Connected via GPA 1 If the red light next to the Ring ICOM or SA button is not on press the button Note The GPA must be in Auto Mode Lift the handset or press Speaker Dial the extension for the data hunt group for the analog to digital modem pool you are using This is the first stage of two stage dialing When you hear a steady tone a data connection has been made Put your modem into the data mode using the instructions provided with the modem A message similar to the following appears on your terminal screen Connected Call Status Idle Type H for help Using the data terminal keyboard dial the number for the digital data station you are calling This is the second stage of dialing If you are calling an inside digital data station type a d a space and the extension number of the digital data station you are calling and press Enter For example to call a digital data station at extension 725 m Type d 722 m Press Enter If you are calling an outside digital data station dial the outside telephone number for the outside analog data station you are calling including the dial out code required to select the outside line trunk In addition you can use a Speed Dial code instead of dialing the telephone number Note Calls to outside digital data stations must be made using ISDN PRI lines trunks To enter an account code dial
179. you make an error salect Backspace or press F4 and retype What You See What You Do Console PC Extensions 2 Select Forced Account Code Entry Account F7 Make a selection Li nesTrunks RestrctCopy Line Copy Account Dial OutCd BIS HFAI Restriction Call Pickup Exit VoiceSi gnl gt Forced Account Code 3 If a DSS is not attached to your Go to step 4 Go to step 4 Enter extensions System programming console or you are programming with SPM Backspace If you have a DSS attached check red Exit LEDs next to DSS buttons for feature status m Red LED on Forced Account Code Entry is assigned to data station m Red LED off Forced Account Code Entry is not assigned to data station To assign Forced Account Code Entry Press DSS to data stations button to turn on red LED Go to step 7 To remove Forced Account Code Press DSS Entry from data stations button to turn off red LED Go to step 7 Forced Account Code 4 If you do not have a DSS or you are Enter extensions programming with SPM Identify data station you want to Backspace program in any one of the following Exit ways Dial Type Extension no nnnn nnnn Slot and port no k sspp k sspp Logical ID no nnn nnn System Programming What You See Code Account extensions Forced Enter XXXX Backspace Exit XXXX extension number entered in step 4 Forced Account Code Enter extensions Delete Backspace Exit Enter

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