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1. perch eto 1 Click the Start button point to Settings select By hh ie as Control Panel double click System or simply right click the My Computer icon on the Desktop and select Properties from the resulting popup Click the Device Manager tab 3 From the list of devices choose TELES ISDN adapter select your model and press Properties 4 Click the tab corresponding to the device settings you would like to alter If you reconfigure your hardware resources the Device Manager will detect any conflicting settings and alert you automatically To change your adapter s hardware settings click the Resources tab and proceed as follows Non Plug amp Play adapters Select one of the Basic configurations highlight the Resource type you want to change press Change Setting and select another value from the resulting dialog box Note that basic configuration 0 does not allow the I O address to be changed Plug amp Play adapters in ISA systems Uncheck the Use Automatic Settings option Select one of the Basic configurations to assign a preconfigured setup There are usually four typical configurations available each with one interrupt and two I O address ranges Within the basic configurations you can change the following settings To manually reconfigure the board s settings uncheck Use automatic settings Then highlight the resource type you want to change Click the Change Setting button and
2. Example Settings for TELES BRI Box Example Settings for TELES BRI PCMCIA Card 2 ISDN access dialog box You can modify these settings e D channel protocol of your ISDN switch or line type e Outside line Enter number to access outside line if connected to PBX e Area code e Own number for Callback test e Calling number is required only if your system is connected to a PBX type which needs specific numbers for outgoing calls Ask your PBX operator if these numbers are needed In general you can leave the box blank 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 51 Reconfiguring ISDN Adapter Using ISDN Adapter in Windows 3 x 3 EAZ mapping dialog box Complete this dialog only if you run non TELES applications on CAPI 1 1 and on a Basic Rate Access configured to Euro ISDN If so allocate a full call number to each EAZ number When the first digits of all your call numbers are identical you do not need to enter these Type only the remaining numbers Example Suppose your Basic Rate Access provides the following three numbers 399 2607 399 2606 399 2609 Then enter the digits that differ as illustrated in the figure 1 EAZ an index number required to identify distinct ISDN applications using the CAPI Page 52 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Using ISDN Adapter in Windows 3 x Testing and Troubleshooting 7 2 Testing and Troubleshooting in
3. 3 Disable Shadow Memory in BIOS Setup ISA boards in PCI bus systems Disable Shadow Memory in BIOS Setup IRQ used by ISA ISA Timing Enhanced For details refer to the chapter called Interrupt and Address Settings The specified interrupt is not correct or The specified memory address is not correct Driver software is set to values that do not match with hardware settings Check settings of your TELES BRI adapter and run CAPI setup utility command to reconfigure software 9 3 3 Error Messages Reported by Call Back Test in Windows 3 x Error Explanation Remedy Error Explanation Remedy Error Remedy Error Explanation Remedy Error Explanation Error Explanation Remedy 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 CallBack test aborted Dialing timer expired Transmitted data not received by ISDN adapter Check number for Call Back test Temporary network congestion Repeat test Central office or PBX currently not able to set up a connection Repeat test later on No number available for Call Back test Run CAPI Setup utility open ISDN Access dialog box Type number into Own number box Invalid target number or S T bus busy 1 Central office or PBX identifies dialed number as wrong 2 Conflict with other devices connected to your S T bus ISDN adapter cannot use both B channels for sending and receiving data for 1 Check call nu
4. line supports this connection speed In some cases you may need to set the speed preference to 56 kbps as some lines may not support higher transmission rates 2 Press the Settings button if you would like to add a second device which uses your second B channel to take advantage of Multilink PPP increasing the connection speed to 128 kbps In the resulting dialog select Use additional devices and click the Add button Select TELES MINIPORT 2 B channel from the list of devices and click OK to return to the Set Additional Devices dialog Click OK again Server Types property sheet My aed ot ne Gesa Gatto Ties pig 1 Under Type of Dial Up Server select PPP Tieci Windows 95 Windows NT 3 5 Internet These following settings are supported by most ISPs 2 Under Advanced options check only the Enable ua r ae pav en a software compression option Leave the other boxes D egaa a p z unchecked Eire ra a rd M el 3 Under Allowed network protocols select only TCP IP Leave the other boxes unchecked 4 Press the TCP IP Settings button to select the options and enter the values provided by your ISP If you are unable to establish a connection using the above configuration contact your ISP for the appropriate settings 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 61 Appendix 9 1 4 Setting up Your Computer as a Dial Up Server With Windows 95 Dia
5. 4 kbyte Automatically configured TELES BRI PCI Board PCI Yes any available 4 kbyte Automatically configured TELES BRI PCMCIA Card PCMCIA Yes 2 3 4 5 7 10 11 12 15 96 bytes any address TELES BRI 16 3 Board ISA 16 bit 2 5 9 10 12 15 32 bytes at 180h 280h or 380h TELES BRI Box 5 7 3 bytes at 378 278 or 3BC NOTE The TELES BRI Box uses standard printer port interrupts and I O addresses Using ISDN Adapter in Windows 95 Reconfiguring ISDN Adapter 5 3 TELES BRI PnP Board The TELES BRI PnP Board is very easy to install All necessary resources are allocated by Windows 95 when you start up your system E RJ 45 jack to ISDN wall outlet a Cc Q m ep Lu m H Revision 1 n Turn off your PC Unplug the power cable Remove the cover of your PC Insert the board into an ISA slot Use the RJ 45 cable to plug the board into an ISDN wall outlet Replace the cover of your PC and reconnect the power plug eee NP z When you boot up your computer Windows 95 automatically detects your board and launches the installation program to set up the drivers In Windows 3 x manually start the installation program Interrupt and memory addresses will be automatically set up See section 6 through 6 1 3 1 for details on how to manually reconfigure your board For Windows 3 x see Reconfiguring Resources in Chapter 7 1998 by TELES AG Berlin Version 6 0i op eu 4
6. Insufficient memory to run program from DOS Wrong D channel protocol specified For PBXs Wrong type of configuration e g point to point instead of point to multipoint For 1 3 Check that adapter is correctly configured and properly connected For 5 Choose the right D channel protocol corresponding to your central office switch type NM B W WN Error on D channel layer 3 Several sources of error are possible 1 Wires mixed up or cut off Invalid interrupt Wrong or no terminating resistor at ISDN outlet Insufficient memory to run program from DOS Wrong D channel protocol specified For PBXs Invalid call number e g own call number either wrong or not specified 7 For PBXs Service not available e g not subscribed For 1 3 Check that adapter is correctly configured and properly connected For 5 Choose the right D channel protocol corresponding to your central office switch type NM B W WN Abort B channel layer 1 Error reported if remote station uses another B channel protocol Select another protocol and relaunch transmission Note Use the TELES FIX Settings dialog to set protocol options 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix Error 330A Explanation Example Remedy Error 3400 Explanation Remedy Error 3401 Explanation Remedy Error 3483 Explanation Remedy Error 348A Explanation Error 34A0
7. choose the appropriate values Plug amp Play adapters in PCI systems Since the PCI BIOS automatically assigns suitable resources to your board it 1s not recommended to disable the automatic setup mode The board relies on the basic configuration 0 which optimizes all settings PCMCIA Cards Settings should be altered using the Card Service See Chapter 5 6 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 37 Reconfiguring ISDN Adapter Using ISDN Adapter in Windows 95 6 1 3 1 ISDN Settings sheet Click this tab if you want to change general settings The resulting sheet is similar to the TELES ISDN Adapter Properties installation sheet see the chapters on Driver Installation 3 1 5 and 3 1 6 This sheet is accessible from the ISDN Monitor by selecting Properties from the Options menu and from the Windows 95 taskbar by right clicking the ISDN Monitor icon You can modify these settings TELES ISDN Adapter Properties HEA ISDN Settings Telephory Support Miniport Settings e D channel protocol Switch Line type D channel protacol Charges e Charge per tariff unit ETSI Europe 0 12 e Telephone number and Area Code Own Number x A E 234 e Outside line access options e 030 Also you can use the ISDN Settings sheet to MEB AE iiir ne EAZ Wapping To access an outside Bo e specify EAZ Mapping options a W Show TELESISON Monitor in taskbar e display or hide JSDN Monitor in the t
8. 418453 00 Continental Square 4 Fax 33 1 418453 01 Place de Londres Support Server 01 418453 02 F 95727 Roissy FRANCE TELES Italia SRL Phone 39 2 93777 100 Via die Platani 6 Fax 39 2 93777 101 1 20020 Arese MI Support Server 02 93777 111 ITALY TELES Benelux BV International Sales Phone 31 71 332 0900 De Lasso 70 Local Support Phone 31 71 332 0902 NL 2371 GZ Fax 31 71 331 7174 Roelofarendsveen Support Server 31 71 331 3909 THE NETHERLANDS World Wide Web http www teles nl Round the clock service 1s available from your national TELES Support Server see number listed above allowing you to download updates product information hints and manuals Refer to the TELES SUPPORT Chapter for instructions on how to set up a connection to the SUPPORT server and to take advantage of this customer service program NOTE The SUPPORT Server cannot be accessed on Friday from 8 30 a m to 9 30 a m due to maintenance Return Material Authorization RMA Resent goods are accepted only if a RMA Return Material Authorization number is attached to these TELES assigns such a number on written request after evaluation of the validity of the return Goods must be packed appropriately Cost compensation option for hardware checking TELES may ask for compensation of hardware checks if e g a hardware check has been ordered but no error could be found In this case TELES may bill for the costs labor etc tha
9. these files will be added to the WINDOWS SYSTEM folder e To avoid conflicts be sure not to use another manufacturer s CAPI DLL files e Before installing a new CAPI version it can be advisable to remove the old one For details see Section 6 1 2 for Windows 95 or Section 7 1 1 for Windows 3 x 9 2 3 Info Windows Info windows accessible from the Help menus of most TELES OnlinePowerPack applications display the amount of DOS memory currently used As the VxD CAPI does not need any DOS memory the indicator applies only to the amount used by ISDN applications 9 2 4 Using ISA Boards in PCI Bus Systems A bus system such as PCI cannot automatically detect and manage software configured ISA adapters To run a TELES ISDN adapter in a PCI machine its interrupt must be explicitly made known to the system Typically this can be accomplished by editing the BIOS or CMOS setup Appropriate options are often available as listed below ISA IRQ IRQ Used by ISA Card Below you will find two examples for configuring ISA slots in a PCI machine to run a TELES ISDN board Example 1 Example 2 Advanced CMOS SETUP menu Plug amp Play menu Enhanced ISA Timing Enabled IRQ 5 9 10 11 Used by ISA Card ISA IRQ n Used Advanced Chipset Configuration menu ISA Bus Speed Enhanced Page 64 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix 9 2 5 How to Run Your TELES ISDN Adapter on a PBX Switch Typ
10. AD RI Ns 10 3 INSTALLING TELES ONLINEPOWERPACK UNDER WINDOWS 95 11 3 1 Installing for the first CMG ssssssoia kosls o u sa odoslan vozovka vravi 11 Sulake Msalato dmna y enea eee ets 11 L2 General mstallaton Gude HNES ie A 12 3 1 3 Installing the Application Software oueres a E TENE 13 3 1 4 Installing Adapter and Connecting to ISDN Line ee cccccceceeeeesseeeeeeeeees 14 345 Driver Installation using PMG O Play secari Sana o nn 14 3 1 6 Driver Installation without Plug Play ssseistasis l va a ka v 16 alaOs Driver Update toral Adapters zaosuk z rodok n hradn br dni 18 3L Testing the msaliti eissa a oo u r 18 3 2 Reinstalling Applications or Installing an Update scsssssssssccccscscssssscsees 19 4 INSTALLING TELES ONLINEPOWERPACK UNDER WINDOWS 3 X 20 4 1 Installing for the first time wesccceicsescesssecccteccessoetsneseceussdevevasseccebacasevesteeeseebusesensveawesccene 20 Alet instalan SUMMA Yates uno ali dar 20 4 l 2 General Installation Guidelines icces2s nssessauticseedaciots vonia yo kon 21 4 1 3 Installing Adapter and Connecting to ISDN Line cc ccceseeeeeeeeeeeeeeees 21 Ale istalline ApplicattomS010YA16 gt isiii isk O a a ea cessadaeeak 22 Al zs LEE UP DIVE S o Scena na ede 23 lto Tesine He Astalla 61b sn i o naw rac ere 23 4 1 7 Installation with the W32s 32 bit extension eeessssssssoenessssssssseerssssssssseerrsssss 25 4 2 Reinstalling Ap
11. COMPO UII onia tele eosin ot 58 downloading files ooooooooooooom 56 TELES SUPPOR Ii s aa 55 TELES VCOMM SAN na 12 15 17 TELES VISION B5 Board connecting accessories cee cece eee 30 ANS CVU ssd s ni 30 installing in Windows 3 x 23 installing in Windows 95 14 SOO Say nd eae oon 30 updating older CAPI 18 USING as soundcard ceeceeeeeeeeeeees 31 TELES WAN NDIS Miniport SCAT 8 on ana 12 15 17 TIPS SAUWICKS ono 64 Trace utility in Windows 95 oeooooonooe 46 48 Uninstalling application software Windows 95 36 ISDN adapter Windows 3 x 50 ISDN adapter Windows 95 36 Update downloading eenia 56 Updates eran hi hla clo nl on ch 10 Page 82 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998
12. Error 330A For 3 Use Call Settings dialog box to assign correct call number to application For 4 Use Call Settings dialog box to specify your PBX s outside line code No free B channel available at local ISDN access Currently no free voice data channel available at subscriber s line only locally relevant Failure of call request due to call barring This message appears in a trace protocol you may have run for the D channel It is recommended that you send trace files to the Hotline or your technical coordinator for troubleshooting Page 67 Error Messages Error 34B5 Explanation Remedy Error 34B7 Explanation Remedy Error 34BA Explanation Remedy Error 34BB Explanation Error 34BD Explanation Error 34BE Explanation Error 34D9 Explanation Page 68 Appendix Unable to set up connection due to invalid destination number invalid service or service feature Several sources of error are possible 1 Telephony or data service not available at host 2 Call number not assigned to service 3 Invalid call number 4 For PBXs Outside line code not specified For 1 If necessary subscribe to the service of your phone company For 2 Check configuration of ISDN line For 3 and 4 Check call number Check that outside line code 1s specified Abort D channel layer 2 Several sources of error are possible 1 Invalid interrupt 2 Invalid address 3 Insuffic
13. ISDN line is configured For Euro hanaci Pr DET Sa Ital Line Typs u EL ISDN choose ETSI Europe sta Lina 7 eer Aapa Conk oo e Outside line This entry 1s only necessary i Dee pater 700 domi ceiver revi Tairg Seales le ul es va hF dich if your PC is connected to a PBX and you must dial a digit such as 0 or 9 to get an outside dial tone Enter that digit here It will then be automatically prefixed to all outgoing calls e Area code Enter your area code here so that the software will be able to remove these digits from outgoing local calls and from incoming calls from within your area code e Own number Call number to enable ISDN line test If connected to a PBX only type your extension number This way the test will be run internally within the PBX avoiding charges e Calling number Required only if your system is connected to a PBX type that needs specific numbers for outgoing calls As a rule these are the call numbers assigned to each TELES OnlinePowerPack application in the ISDN Settings dialog Since there is no such dialog for the ISDN line test type this number here if actually needed Ask your PBX operator to make sure In most cases leave the box blank Click Next gt gt 4 EAZ mapping Opens a sheet to assign call numbers to ISDN applications you run on top of the CAPI 1 1 For details see Chapter 7 1 3 Reconfiguring Resources 5 After completing all en
14. Language English U aera g necessary type another number into the text ULICE INE Charars Juri 0 17 field The default value is 49 30 399 28 007 SEC li Hang up after idle Language M Query before hang up Cancel More gt gt The server offers documents software manuals and information in several languages From the list box select the language in which your TELES SUPPORT files should appear Outside line Applies only if your system is connected to a PABX If so enter the number required to get the exchange line Otherwise leave the text box blank Charges unit Enter the tariff unit to be used for counting and indicating the charges for each connection set up through TELES SUPPORT Hang up after idle Set a timeout to log off connections if no entry is made before the end of the specified time By default the timer is set to 0 This immediately disconnects any inactive connection Query before hang up Check this option if you want a screen message to appear indicating the time left until the connection 1s terminated More gt gt Clicking the More gt gt button opens a dialog in which you can enter additional information Calling Number Enter your own number here This is necessary for PBXs that only support file transfer for particular call numbers ACTIVATE KEY Enter the path for your ACTIVATE KEY file or select the directory using the Browse button This is only nece
15. Messages The Monitor icon displays basic information about your ISDN line Exclamation mark in a yellow circle Failure to activate ISDN adapter no hardware found drivers not operational or drivers stopped There is a hardware or setup problem Question mark in a blue circle Failure to activate ISDN line Possible error ISDN adapter not properly connected to ISDN line Tool Tip Messages While the mouse pointer 1s positioned over the ISDN Monitor icon a tool tip text appears reflecting the status of your ISDN adapter and the progress of connections set up on either B channel Tool Tip ISDN Adapter Status Icon Message ISDN Monitor ISDN adapter OK Hardware not Drivers have been loaded and are now waiting for the hardware to configured be configured by Windows 95 saa ISDN drivers are Drivers have been assigned an appropriate configuration by being set up Windows 95 They are being set up now mes error Failure to find or initialize hardware s Unable to configure Configuration of at least one driver module has failed Drivers are ISDN driver not operational T Hardware not Temporary problem occured e g board has been removed from accessible PC 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 43 Using ISDN Adapter in Windows 95 Testing and Troubleshooting Understanding the messages displayed Each line displayed in the ISDN Monitor dialog
16. TELES BRI PCI Board All necessary resources will be allocated by the PCI BIOS when you start up your system so there is no need to manually configure your board TELES BRI PCI ISDN wall lt 4 32 RJ 45 jack outlet 1 Turn off your PC Unplug the power cable Remove the cover of your PC 2 Insert the board into an PCI expansion slot 3 Use the RJ 45 cable to connect the board to an ISDN wall outlet 4 Replace the cover of your PC and reconnect the power plug When you boot up your computer Windows automatically detects your board and launches the installation program to set up the drivers See Chapter 6 through 6 1 3 1 for details on how to manually reconfigure your board in Windows 95 For Windows 3 x see Reconfiguring Resources in Chapter 7 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 31 Reconfiguring ISDN Adapter Using ISDN Adapter in Windows 95 5 6 TELES BRI PCMCIA Card The TELES BRI PCMCIA Card is a Type II card 0 2 inches or 5 mm thick The use of your laptop s card service is a prerequisite for the installation of this card When installing newer software versions please be sure to follow the guidelines described earlier in the sections on Reinstalling Applications or Installing an Update under Windows 95 or Windows 3 x 5 6 1 Inserting and Connecting the TELES BRI PCMCIA Card Start up your laptop and insert your card into the PCMCIA slot 2 Plug
17. Windows 3 x This section briefly describes the various tests to run if you should encounter problems while using your ISDN adapter with Windows 3 x e Call back test e Hardware test HWTEST e Trace program e Statistics program It is recommended to run the Call back test after you have completed the installation Trace and statistics utilities are recommended for specific troubleshooting See online help for step by step instructions for using both programs 7 2 1 Testing the ISDN Line Call Back Test To check that your ISDN driver works properly with your ISDN adapter you can set up a test connection to your own ISDN line using the number you have entered into the ISDN Access dialog box rm e Start up the test by clicking ma a a the icon From the resulting dialog box select the Call button This causes the program to send out data on one B channel while returning them on the second B channel The communication takes a few seconds incurring one tariff unit If connected to a PBX use the extension to avoid charges If the test fails refer to the appendix for detailed error messages probable causes and steps to overcome problems You may run the call back test along with an integrated trace program To do so select the appropriate button from the call back test dialog 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 53 Testing and Troubleshooting Using ISDN Adapter i
18. capable VCR or camcorder Use the S VHS connector on the board if you want to connect a VCR or camcorder 8 Replace the cover of your PC and reconnect the power plug When you start your computer Windows 95 automatically detects your board and launches the installation program to set up the drivers In Windows 3 x manually start the installation program Interrupt and memory addresses will be automatically set up See Chapter 6 through 6 1 3 1 for details on how to manually reconfigure your board in Windows 95 For Windows 3 x see Reconfiguring Resources in Chapter 7 Page 30 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Using ISDN Adapter in Windows 95 Reconfiguring ISDN Adapter 5 4 1 Using the TELES VISION B5 Board as a Soundcard The TELES VISION B5 Board supports standard Windows drivers and can thus be used as a soundcard under Windows 95 The soundcard features can be activated as follows e Select Settings Control Panel Multimedia from the Start menu e Press the Audio tab and select the TELES SOAB WaveOut Driver from the Preferred Device list in the Playback box and the Waveln Driver from the list in the Recording box e Press the Advanced tab and select Audio for TELES AG TLSWAVE from the list of Audio Devices For instructions on attaching accessories see section 5 4 NOTE The stand alone soundcard features of the TELES VISION B5 Board are not supported under Windows 3 x 5 5
19. presents the name of the selected file Choose a directory and press OK Click Network if you want to save the file to another network drive Contents of TELES SUPPORT Ei x File name Folders contents wri c telestonlinepp Cancel 4 c 1 teles Network onlinepp ayp codectst axin Save file as type Drives Ea c wind The title bar indicates the name of the file selected for saving Context Menu for Files Click the right mouse button over a highlighted file name to access a context menu It helps you handle downloaded files and displays file properties such as category of associated product title file name and status File tags iNew File on server is newer than your local version displays the date of your ee File has been downloaded to your PC You have either viewed opened printed or saved the file OSE EA SSE AG 2 File not completely downloaded Please download tne SUPPORT server remaining portion eee U ore File no longer available on SUPPORT server The status bar always TELES SUPPORT compares the versions detected on your computer with those on the server 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 57 ISDN Service System 8 3 Configuring TELES SUPPORT SUB POH nuz The call number of the service computer 1s Support number 4156529171 i preset and indicated in the dialog box If
20. the RJ 45 end of the ISDN cable into an ISDN wall outlet and attach the flat connector to the card 3 The card service will recognize the card and automatically assign necessary resources 5 6 2 Driver Setup under Windows 95 You may use the card service provided by vour laptop manufacturer or a Windows 95 Card Service When using older models be certain that the card service drivers are Windows 95 compatible if so the PCMCIA socket entry will be displayed in the Device Manager When you insert the card the card service detects the device and automatically sets up all resources The values assigned are available under TELES ISDN adapter in the Device Manager but cannot be changed there If necessary manual changes can be made using the Card Service The PC Card PCMCIA Socket Status sheet shows which sockets are occupied 5 6 3 Driver Setup in Windows 3 x When installing the ISDN driver software use the Card Service option and the card service provided by your laptop manufacturer This is the default setting in the Hardware installation window The card is configured automatically by the card service To avoid conflicts with other components you can exclude interrupts or addresses Refer to your laptop s manual for more specific instructions If your card cannot be properly configured using your laptop s Card Service you can try deactivating the Card Service option This activates the card service includ
21. 09 Issue March 1998 Page 29 Reconfiguring ISDN Adapter Using ISDN Adapter in Windows 95 9 4 TELES VISION B5 Board The TELES VISION B5 Board is designed for PCI bus systems and is easy to install All necessary resources will be allocated by the PCI BIOS when you boot up your system ISDN wall outlet TELES VISION B5 Board oa RJ 45 jack to ISDN wall outlet Audio in RJ 11 jack for handset Loud speaker Audio out Cinch connector for analog camera Camera S VHS connector Videorecorder or camcorder Simply insert the board then plug in the ISDN cable and attach the accessories you want to use with the board Turn off your PC Unplug the power cable Remove the cover of your PC Insert your board into an empty PCI slot and secure it to the chassis Plug the RJ 45 cable into the RJ 45 jack on the board and into an ISDN wall outlet Use the RJ 11 cable to connect a handset to the 4 wire RJ 11 jack on the board If you want to connect a hands free device you will need an adapter p gt 0 A 5 Optionally connect a microphone and a loudspeaker or a hands free device to the audio in and audio out connectors on the board 6 Connect your analog NTSC or PAL camera to the cinch connector RCA on the board Alternately you can connect an FBAS
22. 4 09 Issue March 1998 ISDN Service System 8 TELES SUPPORT TELES SUPPORT is an ISDN service system that gives you direct access to the TELES service computer Twenty four hours a day and 7 days a week you can benefit from the following services LJ Downloading ready to install updates of all programs LJ Retrieving a great variety of latest product information LJ Downloading manuals LI Retrieving tips amp tricks The system is also used to validate your ISDN applications package license Technically TELES SUPPORT uses the TELES FIX file transfer program but employs a completely different user interface which automatically sets up an ISDN connection to the TELES server TELES Support mix To start up the program double Ele sections Settings Log Hep click the TELES SUPPORT icon Tee This brings the main dialog box New 97 03 26 TELES NT RAS Software vow KENTAN Pew 97 04 02 TELES NT RAS OnlinePc Into view few Information ffaw 97 04 07 TELES NT RAS OfficePo Upen ow TELES Producti ffaw 97 04 14 TELES OnlinePowerPack Pew 97 04 14 TELES OnlinePowerPack Delete Mew 97 04 14 VYD CAPI 3 22 for wind Contents of TELES SUPPORT Disconnect 4 k 1 Last update or STEA ea i 8 1 Calling the SUPPORT Server Update Press the Update button to let TELES SUPPORT automatically establish the connection to the SUPPORT server A status window keeps you informed of the
23. A Card TELES BRI 16 3 Board and TELES BRI Box A TELES ISDN adapter connects your PC to the ISDN basic rate interface and gives you access to the fastest communications network for the integrated transfer of voice data and video TELES OnlinePowerPack contains a suite of applications providing you with the combined advantages of basic and advanced ISDN services In addition it features the most common interfaces and protocols for accessing online services running multimedia communications and network connectivity over ISDN The TELES team and I trust that your ISDN adapter and TELES OnlinePowerPack will meet your expectations maximize your productivity and be a pleasure to use Prof Sigram Schindler Founder and CEO TELES AG Where to find the information you need The first part of this manual gives an overview of the TELES OnlinePowerPack features and describes technical requirements while the second part provides step by step instructions about how to 1 install your application software 2 install the ISDN adapter and driver software 3 run tests and troubleshoot problems 4 use and reconfigure your ISDN adapter For detailed information on all applications and procedures you can take advantage of the context sensitive online help 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 1 Preface 1 1 Introducing TELES OnlinePowerPack TELES OnlinePowerPack includes many ISDN multimedia appl
24. CC If you own TELES OnlinePowerPack version 4 0 or later Install the new application software into the same directory as the existing version Phonebook entries and Answering machine Recorder messages remain intact Install the new driver software into the directory of your existing drivers NOTE If you remove the existing drivers using the Windows 95 Device Manager as explained in the chapter entitled Uninstalling your ISDN Adapter s Drivers you should nonetheless use the same directory path for the new driver software such as C TELES If you have a Plug amp Play adapter also see the instructions in the section on Driver Update for all Adapters 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 19 Software Installation in Windows 3 x 4 Installing TELES OnlinePowerPack under Windows 3 x Installing TELES OnlinePowerPack is simple The default settings will be appropriate for most environments If however you wish to reconfigure your adapter s settings follow the step by step instructions and figures provided in the Chapters Hardware Installation and Using your ISDN Adapter with Windows 3 x You will also find detailed information on how to connect various accessories such as cameras and telephones 4 1 Installing for the first time 4 1 1 Installation Summary Turn off your computer Install your adapter connect it to the ISDN line and if applicable attach acce
25. Explanation Remedy 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Error Messages Abort B channel layer 3 This message appears when you dial an invalid call number or choose a B channel protocol not used at the remote site You run a file transfer program such as TELES FIX but tried to call a phone number a mailbox or a TELES NDIS3 station You chose a protocol not used at the remote site Check call number Ensure the B channel protocol you select 1s identical with the one operating on the remote site Call setup failed Source of error not reported by central office Source of error not transmitted to ISDN adapter Several sources of error are possible e g Disconnected by remote device Since error 1s not reported by central office no useful instructions can be given Unable to set up connection Several sources of error are possible 1 Invalid D channel protocol 2 Only one B channel available For 1 Choose the right D channel protocol corresponding to your central office switch type Service not available or not subscribed Several sources of error are possible 1 Service not provided by your central office or not available within your ISDN network 2 Invalid call number 3 For PBXs Invalid call number allocated to service or application 4 For PBXs Outside line code not specified 5 Desired service not subscribed For 1 Check configuration of ISDN line For 2 See
26. I O address your adapter IRQ I O address lo ISDN adapter is not working properly Use the TELES ISDN Adapter Properties sheet to select One reason may be wrong or missing the appropriate D channel protocol ISDN switch type ISDN settings Switch type SPIDs For US switch types also check SPIDs The SPID negotiation failed Message only on US ISDN lines Use the TELES ISDN Adapter Properties sheet to specify correct SPIDs An exclamation mark in the ISDN Monitor icon also alerts you of faulty hardware ED settings 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 47 Using ISDN Adapter in Windows 95 6 2 4 Charge Display This dialog provides an overview of the costs incurred on your ISDN line for each MSN Each number MSN on your ISDN line 1s listed along with the number and cost of the charge units accumulated by the device or application corresponding to this MSN If you have assigned MSNs to other devices connected to the BRI bus these will be listed as External All applications which incur costs but do not provide an MSN will be listed as Unknown such as those applications for Testing and Troubleshooting ey Charge information 1 16 1 92 External Bo 04 44 Unknown 124 15 48 Total Units Hae Total 4rmaunt which no number has been entered in the ISDN Settings 6 2 5 Using the Trace Utility To keep track of all communications running over your bas
27. I Statistics sheet indicates technical information about your ISDN adapter currently active protocols and drivers and lists all transferred data packets The program records statistics messages separately for each channel updated every second Use the Clear statistics button to reset the counter to 0 Rx overrun Number of times the collection of data from the ISDN adapter was delayed thus causing overloaded buffers on the board Rx Full Number of data packets not received due to lack of buffer in the driver This may be caused by the inability of the PC to process incoming data in time 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 49 Reconfiguring ISDN Adapter Using ISDN Adapter in Windows 3 x 7 Using Your ISDN Adapter with Windows 3 x 7 1 Reconfiguring Hardware and Software This section provides step by step instructions for uninstalling and reconfiguring your ISDN adapter and software in Windows 3 x 7 1 1 Uninstalling Your ISDN Adapter s Drivers Simply double click the Uninstaller icon located in the CAPI program group Acknowlegde the resulting screen message by clicking Yes 7 1 2 Manually Reconfiguring a PCI ISDN Board Since the PCI BIOS automatically assigns suitable ressources to your board it is not recommended to disable the automatic setup mode Nevertheless you may want to manually reconfigure your board if you encounter persisting problems Then run the BJOS Setup a
28. M 1 Disconnected 5 21 PM 2 Disconnected 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 45 Using ISDN Adapter in Windows 95 Testing and Troubleshooting 6 2 2 Testing the ISDN Line To check that the ISDN device drivers work properly with your ISDN adapter you mE can set up a test connection to your own ISDN line using the number s you have entered on the Properties sheet 1 Point to the ISDN Monitor icon on the Windows 95 taskbar while clicking the right mouse button 2 Select Properties then click Test ISDN Line from the resulting Properties sheet Alternatively you can open the Properties sheet from the Windows 95 Device Manager The test takes a few seconds If connected to a PBX use the extension to avoid charges The Trace program running in the background automatically records the test Start up Trace to view save or print the detailed trace messages Additionally you may view brief messages in the ISDN Monitor list box If the test is successfully completed your hardware and drivers are working properly If the test fails several things may happen Message box appears when test is complete e g ISDN Adapter not operational Do you want to reconfigure your device or Your ISDN adapter cannot communicate over the ISDN line Check that the cable is properly attached ISDN Monitor listbox reports brief error messages e g The ISDN adapter is not connected t
29. NDIS Miniport Driver will be set up now Otherwise this item is skipped 6 A message appears confirming the successful completion of the driver installation Press Finish to quit the driver setup 7 To allow the changes to take effect click Yes in the following dialog to restart your computer 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 15 Software Installation in Windows 95 3 1 6 Driver Installation without Plug amp Play Applicable for TELES BRI 16 3 Board and TELES BRI Box After you have installed your ISDN adapter and connected it to the ISDN line start Windows 95 You should still have the TELES ISDN CD in the drive and your Windows 95 CD at hand 1 If you are installing for the first time the Add New Hardware Wizard displays a welcome panel Simply click Next gt 2 In the next dialog box select the No option ae aza bo to skip the hardware search Then click ICH o ee pa TETS 3 Select TELES ISDN Adapter from the list of hardware types to be installed Click Next gt 4 The Hardware Wizard displays a list of TELES ISDN adapters Choose the one you have installed and press Next gt 5 Now the Add New Hardware Wizard displays your board s Settings At this moment Windows 95 does not adopt any changes If the default settings do not apply you can use the Windows 95 Device Manager to select other values after you have completed the installation see Chapt
30. S CaN an a 12 13 ISDN adapter basic Configurations cccccceeeeeeees 37 ISDN Settings Sheet eeeeeeees 38 reconfiguring in Windows 3 x 50 51 reconfiguring in Windows 95 37 status messages in Windows 95 43 uninstalling in Windows 3 x 50 uninstalling in Windows 95 36 USING 111 PEX Seriu 65 using ISA board in PCI system 64 ISDN Basic Rate Interface 6 SOIN Sion o wats 15 1 24 ISDN Line Test call charges 17 24 46 51 53 call number 15 1 24 51 in Windows 3 X ou ce eee eeceeceeceeceees 25 33 Index in Windows 3 x error messaces 11 Ie W INGOWS 99 sou sr sn 46 ISDN Monitor enabling disabling in taskbar 41 STLOT MESS AS CS ae doga va 43 44 status MESSAGES ceeeeeeeeeees 41 43 44 SYINDO veers osla a 43 ISDN servic Sannea 6 65 ISDN Tele phnOne eene REANA 5 License License agreement cccceeeeeeeees 73 license number 10 11 13 22 56 Registration card ooroooooonnovm 75 INES Ns ds oan ono 6 non TELES ISDN programs 24 51 Overview of ISDN adapter settings 28 Packa Ce COMPEIUS sos ladia ks na 7 PCI ISDN adapter reconfiguring manually 37 50 Plug amp Play ISDN adapter reconfiguring manually 37 FROSISU ALON s obsa oto a 10 SUP POLE SEL
31. TELES ONLINE PowerPack Version 6 0i TELE ac Berin FCC INFORMATION The Federal Communications Commission Radio Frequency Interference Statement includes the following warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a residential installation If this eguipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna he Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user should not modify or change this equipment without written approval from the manufacturer Modification could void authority to use this equipment
32. The hardware and software systems included in TELES ONLINE PowerPack are protected by copyright law Use is allowed only to Ithe legitimate owner of a copy thereof after being registered with TELES AG as described in the appendix of this manual Thel registration implies the owner s approval of the User Contract set lout in the appendix Unauthorized distribution and or use may result in civil and criminal penalties and will be prosecuted All rights reserved by TELES AG TELES AG reserves the right to revise this manual and to make Ichanges to the product referred to herein without obligation to notify any person or entity of such revisions or changes 1998 by TELES AG Berlin Contents E PROB ds as OK RO O E Ee ea eraa 1 1 1 Introducing TELES OnlinePowerPack sssccsssccsssssssssssssssccccccccsssssssscccooses 2 2 TECHNICAL RE OU PRE MEEIN DScscissssseussessesisnscnsaudscensssdsseusausssteeacsnscusautesenssctacceccuscssweass 5 ZA System REGMEGMEN SI osovo aa 5 22 Use witha Telephone icen E 5 2 3 CONMSUPINE your ISDN Bin sisslis l s sosnics vala ozon lak an 6 24 Package GOMNeniS seric Roh i oi 7 25 Technical SPC CHICATIONS ss s io v s as kk saa dva osla vn 8 2 3 1 General Technical pec iC aos ss ir r o iu 8 2 3 2 Specific Peatures or TELES ISDN Adapters ssp san 9 2 5 3 Specific Features of TELES VISION BS Board ccccccccecceeesseeeeeeeeeeeeeaes 9 20 REGISLLALIOMsieissaics k s oo S
33. VER purero nach 10 77 Technical requirements 2oooo 5 TELES Support Server 10 77 TELES BRI Box COMME CHUNG s dok in oa o nad 34 connecting printer sessies 34 installing in Windows 3 X 23 installing in Windows 95 16 SEMINE Saeco i slo 34 TELES BRI 16 Board s2soss02000o 23 TELES BRI 16 3 Board Sern zis o ri 33 installing in Windows 3 X 23 installing in Windows 95 16 SEAE I A Spo E A 33 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 81 Index TELES BRI PCI Board PASCE U NE 18 31 installing in Windows 3 X 23 installing in Windows 95 14 SC UUM G Siri b A ai 31 TELES BRI PCMCIA Card freeing up PCMCIA slot 32 installing in Windows 3 X 23 installing in Windows 95 14 32 updating older CAPI ooooee 18 TELES BRI PnP Board INS CCHS orei 29 installing in Windows 95 14 SOO Shean E rn 29 updating older CAPI ooooee 18 TELES OnlinePowerPack feature OVErviev ccccccccccccecceeeeeeeeeeees 2 installation overview eeerreeoo 11 installation overview for Windows 3x20 installing in Windows 95 12 13 14 Validating cceeeceeeeeeees 10 13 22 73 TELES SUPPORT ACCESS MUIMDET a 58
34. Windows 3 x CD with driver and applications software TELES ISDN Device Manager MCC TELES FIX TELES FAX TELES Secretary TELES ISDN Monitor TELES WYSIWIS TELES SUPPORT TELES IntraSTAR for Windows 95 Microsoft s Internet Explorer version 3 0 for WfW 3 02 amp 4 0 for Windows 95 TELES NDIS3 for WfW TELES WAN NDIS Miniport amp TELES VCOMM for Windows 95 Installation and test software for all the components 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 7 Technical Requirements 2 5 Technical Specifications 2 5 1 General Technical Specifications Software interfaces e ISDN driver providing CAPI 1 1 and 2 0 interfaces Profile A Comes in a 32 bit VxD version e WAN NDIS Miniport VCOMM TAPI Win95 e NDIS3 WfW e Audio and video drivers support Microsoft s Video for Windows interface Transmission rate e 64 kbps or 56 kbps using 1 B channel e 128 kbps using Multilink PPP e Data compression compliant with EURO Filetransfer standard ETS 30075 79 and V 42bis standard Data compression is enabled by software e Concurrent use of channel bundling and data compression can increase the transmission rate to as much as 400 kbps B channel protocols e 50 8208 X 25 T 7ONL T 90 App ll T 30 Bit rate adaptation according to V 110 V 120 V 34 X 75 SDLC HDLC transparent HDLC Framing H 221 H 223 Videoconferencing standards e H 320 ITU T framing recommendation Worldwide dominant ser
35. XE entry 4 Shut down and restart Windows to make the changes take effect Illegal DynaLink call in a DLL Error reported only in Windows 95 You might encounter the error when typing TrueType fonts while the TELES WYSIWIS driver is active The name of the DLL depends on what printer you are using Either print TrueType fonts as graphics or deactivate TELES WYSIWIS driver Page 69 Error Messages Appendix 9 3 2 Error Messages Reported When Starting Windows 3 x Error Explanation Remedy Error Explanation Remedy Error Explanation Remedy Error Explanation Remedy Error Explanation Remedy Error Explanation Remedy Page 70 Specified controller is illegal Specified IRQ is illegal No controller specified No D channel protocol specified No IR specified No I O address specified No memory address specified Your CAPI INI file is not correct Use the CAPI SETUP utility to reconfigure ISDN drivers and update CAPI INI file For details refer to online help Unable to open WIN INI file and find an entry of CAPLINI The CAPI INI file is not referred to in your WINLINI file Edit your WIN INI file Ensure the ISDN Applications section includes a line that points to the CAPLINI typically CAPI C TELES CAPLINI If this does not help reinstall the software Unable to map memory The I O address assigned to your board is not identical with the address specified
36. a Dial Up Server by marking the Answer Incoming Calls option and entering the desired telephone number s The Miniport Advanced Line Management and Voice On Demand options offer convenient and Reconfiguring ISDN Adapter TELES ISDN Adapter Properties 2 ISON Settings Telephony Support Miniport Settings st telephone number 2nd telephone number Use Miniport Advanced Line Management Disconnect time in minutes O M Use Valce on Demand Automatic E channel disconnect e User confiimed B channel disconnect Cancel ppIp Help automated assistance to help you make the best use of your B channels Further explanation can be found in the online Help 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 39 Using ISDN Adapter in Windows 95 Testing and Troubleshooting 6 2 Testing and Troubleshooting in Windows 95 This chapter provides information on monitoring testing and troubleshooting the ISDN driver and your ISDN board explains the status information and error messages provided by the software and describes the various tests to run if you should encounter problems 6 2 1 ISDN Monitor Status Display All features for monitoring and testing your ISDN adapter are accessible via the ISDN Monitor The ISDN Monitor window displays information on ISDN line activity including e B channel usage e Connection status e Error messages The ISDN Monitor offers the fo
37. a Telephone TELES ISDN applications and adapters work well with either ISDN or analog telephones Depending on your specific adapter you may attach either an ISDN telephone or an analog model or both An ISDN telephone such as the TELES FON easily integrates with the software providing many additional features over conventional phones Simply connect the ISDN telephone to your BRI bus To use an analog telephone your ISDN adapter must be eguipped with a TR interface Tip amp Ring which is integrated on TELES 1TA 2TR and TELES iPBX 4TR Boxes Simply connect the analog phone to the RJ 11 port on the ISDN adapter Analog telephones must be capable of DTMF touchtone dialing 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 5 Technical Requirements 2 3 Configuring your ISDN Line Currently ISDN services offered by telephone companies in various countries can be quite different in protocols and procedures However TELES ISDN adapters are designed to support a great variety of ISDN switches and D channel protocols Contact your local telephone company to obtain the basic rate interface configuration best suited to meet your individual needs D channel protocol The D channel protocol for your basic rate interface 1s determined by vour local telephone company When installing your software you will be asked to enter the D channel protocol for which your ISDN line is configured TELES ISDN dri
38. allation routine detects Microsoft s ISDN Accelerator Pack 1 1 on your computer the TELES WAN NDIS Miniport Driver will be set up now Otherwise this item is skipped 10 This takes you to the Add New Hardware Wizard again Click Next gt and select Yes to restart your computer now 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 17 Software Installation in Windows 95 3 1 6 1 Driver Update for all Adapters To update an earlier ISDN driver to a more recent version simply start the driver installation program see previous two sections 3 1 5 and 3 1 6 The setup will recognize any older driver versions on your system and inform you that an update will be done Generally no older files need to be removed or settings changed by the user Note In case the setup was interrupted use the CLEANREG EXE utility described in Chapter 6 1 2 to remove any remaining references to the old driver from the Registry If the drivers installed were older than version 3 20 the following steps listed below should be taken to be sure the system 1s ready for a renewed installation Applicable for TELES BRI PnP TELES VISION B5 TELES BRI PCI and TELES BRI PCMCIA Boards 1 Use the Windows 95 Device Manager to uninstall the earlier ISDN driver Click Start Settings Control Panel System Device Manager TELES ISDN Adapter Remove 2 This is followed by the message To finish removing your hardware you must res
39. and Sot ware ccccccsssssssssssssssssssssssssssssssssssssssssees 36 6 1 1 Removing Application Software cccccccccccccssssssseeccccceessaeessseecceceessaneesseeseeees 36 6 1 2 Uninstalling Your ISDN Adapter s Drivers cc ccseeceeecceeceeeeeeeeeeeeeeeeeeaaas 36 6 1 3 Changing your ISDN Adapter s Settings 122 411442850138010 5010 0000010 37 OIA ISDN Settings SINC CL ict estas acto non nn 38 621 3 2 Telephony SUPPOr SN CC bie test v 38 6 137 5 MADIDORE Settings SNC CE ii 39 6 2 Testing and Troubleshooting in Windows 95 sssssssssssssssssssssssssssssss ss soon ooo 40 021 ISDN Monitor Stats Display sisesccsacaict ore kosa hn viens 40 0 2 1 1 The ISDN Monitor User Meri ce z osin nsh pri non 41 0 2 1 2 The ISDN Monitor Men Bat asrina ali lll slana 42 6 2 1 3 IS DN Monitor Context MeMa nA a hovor 42 O 2 1h ISDN Monitor Mesage a a a a a 43 022 Testine SA SPIN DANE aaa hos o a 46 0 2 53 CSU DAW AS ssp nr o r i 47 0 22 CED P b a a a o 48 0 2 A sine the Prace UOT sus s ho on 48 0 210 VANI SLICS UT Vasko o er ee eee 49 Page 11 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Contents 7 USING YOUR ISDN ADAPTER WITH WINDOWS 3 X ooosssssssssssss s o oso oooooe 50 7 1 Reconfiguring Hardware and Software csssssscssccccsssssssssssscccccsssssssssssscccoees 50 7 1 1 Uninstalling Your ISDN Adapter s Drivef ccccccccsessese
40. and standard analog telephone lines Microsoft s ISDN Accelerator Pack is required to use this component with ISDN The Remote PC is with ISDN Acce s Internet TELES WAN NDIS Miniport driver allows Provider these software systems to communicate with your TELES ISDN adapter 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 59 Appendix 9 1 1 Installing Dial Up Networking and the TCP IP Protocol If you have not used your computer for Internet connections before you may need to install one or both of these components Dial Up Networking 1 Click the Start button select Settings click Control Panel double click Add Remove Programs and click the Windows Setup tab reset oa am We pob chm S er ok bE M bk 2 Highlight Communications in the list box and click AE hi RET Garon ale the Details button Check the box marked Dial Up Networking and click OK Cores TCP IP Protocol 1 Click the Start button select Settings click Eee x Control Panel double click Network and A NT SEBE rar o ssp r na z click the Add button 2 Double click Protocol click Microsoft under Manufacturers TCP IP under Network Protocols and press OK NOTE You may need to have your Windows 95 CD available 9 1 2 Creating a New Dial Up Networking Connection Once you have Dial Up Networking and TCP IP installed and you have installed your ISDN adapter and driver software you can create a ne
41. apter 3 1 6 Run ISDN line test to check if your driver software and adapter hardware are working properly Contents of TELES ISDN CD The CD contains various TELES ISDN applications drivers interfaces etc in English and French You can install the programs for which you have acquired a license as well as all of the free software Before you start make sure you have your license number at hand printed on the License Certificate 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 11 Software Installation in Windows 95 3 1 2 General Installation Guidelines What you need to install the software TELES ISDN CD TELES OnlinePowerPack license number printed on the License Certificate Your Windows 95 CD required for driver setup Where on the CD is the installation software TELES OnlinePowerPack application software ENGLISH WIN9S5 OPP ISDN driver software CAPD Version 3 26 i ENGLISH CAPI Welcome screen CD_INST EXE Usually you will not need to select these paths by hand Manual selection is only necessary if the order of installation steps differs from the following description See Chapter 9 2 1 What drivers and interfaces will be set up ISDN driver for your TELES ISDN adapter referred to as CAPI Version 1 1 2 0 TELES VCOMM driver to run modem programs over ISDN Microsoft s ISDN Accelerator Pack 1 1 for Windows 95 Dial Up Networking for acces
42. askbar e run the ISDN Line Test Test ISDN Line Hardware Test e run the Hardware Test Cancel Apply Help 6 1 3 2 Telephony Support sheet This sheet applies to e ISDN devices attached to the same BRI as your ISDN adapter such as a TELES FON ISDN telephone or boxes with analog devices attached The settings for these devices can be accessed by pressing the Advanced button e Telephony software that you would like to use with your ISDN adapter This applies to programs that use Microsoft s TAPI software such as the Windows 95 Phone Dialer Accessory The Answer calls option allows all applications that make use of the TAPI software to respond to incoming calls at the number specified in the Number field The 47 symbol signifies that all incoming calls on your ISDN line can be answered by telephony applications If you would like only certain numbers to be answered by such applications specify one of the telephone numbers on your ISDN line Further explanation can be found in the online Help Page 38 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Using ISDN Adapter in Windows 95 6 1 3 3 Miniport Settings sheet The Miniport driver installed with your ISDN driver software allows you to use your ISDN adapter to establish PPP connections for example to the Internet This sheet allows you to adjust Miniport driver settings to meet your specific needs You can configure your computer as
43. ble must be plugged to your PC s LPT1 printer port 2 Connect one end of the RJ 45 cable to the RJ 45 jack on the TELES BRI Box while plugging the other end into an ISDN wall outlet 3 Connect the power supply cable to the TELES BRI Box and plug the power supply into a power outlet If desired connect your printer to the TELES BRI Box 5 Finally start up your computer and run the TELES Setup installation program from the CD The TELES BRI Box uses the standard parallel port I O address and interrupt The following values are usually pre configured in your PC s BIOS Parallel Port I O Address Ra LPT 1 378 3BC in some computers 7 LPT2 278 5 If you encounter problems when printing see Chapter 5 9 TELES BRI Box Back view ISDN cable with 2 RJ 45 connectors Parallel cable to printer port Page 34 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Using ISDN Adapter in Windows 95 Reconfiguring ISDN Adapter 5 9 Other Devices on the Parallel Port The TELES BRI Box is intended for unidirectional printer ports For printers attached to the parallel port beyond the box this may present problems in the transfer of commands control signals etc In most cases it 1s sufficient to switch the parallel port or the printer driver from bidirectional communication to unidirectional operation Settings can be made in the BIOS or in some cases in the printer driver its
44. ce cut off or denied the connection Protocol error between local station and central office Message reported after a communication was disconnected due to protocol error 1 Check call number assigned to desired service or application 2 Check call number for illegal characters or blanks 3 See description of Error 330A Protocol error between remote station and central office Connection is cut off due to error at remote site See description of Error 330A Unable to change B channel protocol or Fax G3 not supported by CAPI Applies only to TELES FAX and CAPI releases prior to 3 20 Error may be due to a CAPI DLL residing in your WINDOWS SYSTEM directory either from an old release or from another manufacturer Delete or rename any older CAPI DLL files including those from other manufacturers in WINDOWS SYSTEM directory Undefined DynaLink This is a problem you might encounter when starting up TELES WYSIWIS The error is caused by older versions of the TLSGDI1 EXE and GDLEXE files Note When you installed a new release these files were not correctly updated because the WYSIWIS driver was active at the time 1 Delete the following entry from the Boot section in your SYSTEM INI file GDILEXE TLSGDI1 EXE or TLSGDI2 EXE 3 EXE etc if you installed several releases 2 Copy the GDI EXE file in the WINDOWS SYSTEM directory to GDX EXE 3 Activate the WYSIWIS driver This is necessary to create a new GDI EXE TLSGDII E
45. ceeeeeeeeeeeeeeeeeeeeeeaaas 50 1 12 Manually Reconfiguring a PCI ISDN Board i ceceeeeseeeeceeeeeeeeeeeeeeeees 50 1 amp 3 ARECOMMUSUTING IRCSOULCES i ascizaneus podala ao o v a a 31 7 2 Testing and Troubleshooting in Windows 3 X ccccccccsssssssssccccccsssssssssssccccssssssess 53 7 2 1 Testing the ISDN Line Call Back POS iuosssnss oosonn o nora nora ono 53 Ta TR OSU NAL WA sia o o o no 54 22 3 Trace TOSTAN zu io o on 54 S TELES SUPPOR Torie A A n 55 8 1 Calling the SUPPORT Server essssssescccccccccccecccccsccccecccecececocecsosececeecccccecesocsesessssssesss 55 5 2 Downloadine BCS sescisssrsin enes srine ne aE E E on 56 So VConhiouring TE LES SUPPORT sziissus a Pra b 58 9 POPPIN D EN sis i d asie vs cd ladi n u Zr TN Zn na aaa 59 9 1 Miniport Internet Information cccccccccsssssssscsssccccsssssssscssccccscssssssscsssccooses 59 9 1 1 Installing Dial Up Networking and the TCP IP Protocol oooooonrnnnnnnnnnnm 60 9 1 2 Creating a New Dial Up Networking Connection oeerooooooonnnnn none 60 9 1 3 Adj s ne Connector PROPELNCS vzs 25h hance S A ar ee arenes cada eb iets 61 9 1 4 Setting up Your Computer as a Dial Up Server oooooononnnnnnnvoooonnnn nn 62 9 1 5 Installing ISDN Accelerator Pack and Miniport separately oorooooooooovom 62 92 TPSA ITIK Sea 63 9 2 1 Irregular Order of Plug amp Play Installation ccccccccsssseseeeceeeeeea
46. connection setup In a moment lists of the files available on the service computer will be copied into the SUPPORT directory on your PC and indicated in the TELES SUPPORT Main dialog box Now you can make your choice The ISDN connection remains active until the timeout you have specified in the TELES SUPPORT Settings dialog box automatically logs you off or until you press the Disconnect button in the main dialog box NOTE The SUPPORT number is factory set and as a rule need not be changed If there is any need to enter another call number use the Settings menu see Chapter 8 3 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 55 ISDN Service System 8 2 Downloading Files To make your choice follow the three s Dime EE FA PBX ISDN BRI 5 steps described below i J e 1 Choose the product range you are interested in either by using the Sections menu or clicking the appropriate button in the tool bar 2 Select the type of files you are interested in e g software manuals information demo programs etc 3 The list box in the center of the dialog box now displays the entries of all files offered in the selected category Charges are indicated at the bottom of the main dialog box Next highlight the desired files and click Download TELES SUPPORT starts to reset the connection Again a status window reflects the progress of downloading Depending on the category you have cho
47. contains information in the following order hh mm B channel Message Phone number Service feature Below you will find a short description of each component Information Description rm Time of each action o ce hh MM B channel Used B channel Channel 1 00 00 01 mese W Connected to 1791 Message reported e g about call setup disconnection error etc Channel 2 06 00 01 Destination number or caller s Incoming Call connected to 63550 Phone number b number 5 25 PM 1 Calling 1791 Data Service that governs the 5 25 PM 2 Incoming Call D ata p25 PM 2 from 69550 for 1 connection Telephony voice FAX a Ol a ae Boast Se adel acl ia TRA 525 PM 1 Connected to 1731 G4 VTX Data service Video 5 25 PM 1 Disconnected p25 PM 2 Disconnected Be PM 1 Calling 1791 Data Be PM 2 Incoming Call Data A PM 2 from 89550 for 1 par PM 2 Incoming Call connected to 89550 par PM 1 Connected to 1791 Service ISDN Monitor status messages Waiting for hardware Drivers have been loaded and are now waiting for the hardware configuration to be configured by Windows 95 ISDN drivers are being set up now Drivers have been assigned an appropriate configuration by Windows 95 They are being set up now All driver modules have been configured Hardware is operational ISDN drivers stopped Drivers are stopped e g during
48. ding inquiry will appear If you confirm this prompt a connection to the Support server will be established The number needed for the call is preset to 49 30 399 28 007 See the table below for the number of the TELES Support server nearest you The connection lasts only about 12 seconds Country SUPPORT License Number United Kingdom 49 30 399 28 007 France 33 1 418453 02 The Netherlands 31 71 331 3909 Germany 49 30 399 28 007 During the file update licensing information for your ISDN application is simultaneously transmitted to the TELES license database This information is needed to verify your registration and to protect against illegal copying The data transmitted contains only the information you entered in the license dialog during the software installation The license number is most important Other data such as name company or address is voluntary This data will not be given to third parties and 1s not used or processed for any other purpose This procedure is by no means compulsory but considering the minimal costs we recommend accepting an update of the files The copy protection is intended to ensure that TELES can continue to provide affordable quality products a goal that is also in your interest as a customer In addition your participation in this procedure enables you to download the latest updates from the Support server at any time as a registered TELES customer In addition the licens
49. e To operate TELES ISDN adapters in a PBX or Centrex environment you must be aware of your central office switch type This 1s essential to assign the right information to each ISDN application such as call numbers SPIDs US only extensions ISDN services You will get the most efficient service if all call numbers are subscribed to telephony and data service telephony is also essential for fax G3 PBX type If your ISDN adapter connects to a PBX configured for point to multipoint operation standard settings can be used If your ISDN adapter connects to a PBX configured for point to point operation you will need specific settings Contact the TELES hotline for technical details 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 65 Error Messages Appendix 9 3 Error Messages 9 3 1 Error Messages Reported by Applications in Windows 95 Error 3301 Explanation Remedy Error 3306 Explanation Remedy Error 3307 Explanation Remedy Error 3308 Explanation Remedy Page 66 Adapter not connected to the S T bus Several sources of error are possible 1 BRI adapter not connected to S T bus 2 Wires mixed up or cut off 3 Incorrect interrupt For 1 3 Check that adapter is correctly configured and properly connected Error on D channel layer 2 Several sources of error are possible 1 Wires mixed up or cut off Invalid interrupt Invalid address
50. e number can be useful in tracing errors for instance if you encounter difficulties such as interrupted connections or file transfers when using the Support server The license information is saved in the ACTIVATE KEY file in the OnlinePowerPack installation directory Page 10 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Software Installation in Windows 95 3 Installing TELES OnlinePowerPack under Windows 95 Installing TELES OnlinePowerPack is simple The default settings will suit most environments If however you wish to reconfigure your adapter s settings follow the step by step instructions and figures provided in the Chapters Hardware Installation and Using your ISDN Adapter with Windows 95 You will also find detailed information on how to connect various accessories such as cameras and telephones 3 1 Installing for the first time 3 1 1 Installation Summary Install applications software Enter your license number for TELES OnlinePowerPack See Chapter 3 1 3 Turn off your computer Install your adapter connect it to the ISDN line and attach accessories If required check your computer for free interrupts and addresses See Chapter 3 1 4 for quick installation and Hardware Installation for more technical information Turn on your computer and install the driver software Plug amp Play adapters Chapter 3 1 5 Non Plug amp Play adapters and boxes Ch
51. e throughput up to 400 kbps Send and receive files simultaneously and use password protection to prevent unauthorized access Customer service via TELES SUPPORT Server Customer support via ISDN Use the TELES SUPPORT program to download new software versions Tips amp Tricks manuals and other useful information Networks and Online services Online Programs The Microsoft Internet Explorer 3 0 Web browser for Windows 95 1s included on the CD 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 3 Preface Internet and communication interfaces TELES NDIS WAN Miniport and Microsoft s ISDN Accelerator Pack 1 1 for Windows 95 to get the best of Microsoft s Dial up Network paving the way to the Internet to LANs remote computers servers and routers via TCP IP Provides even Multilink PPP for 128 kbps Internet access VCOMM creates Windows 95 virtual COM port devices supporting popular protocols such as V 34 X 75 V 110 V 120 HDLC For the use of modem based programs with all the advantages of ISDN Supports AT commands TELES NDIS3 connect PCs and networks via ISDN Included for WfW PCs Windows NT network connectivity with TELES NT RAS Online TELES WinCOM modem emulation for Windows 3 x supporting AT commands and all ISDN protocols Advanced ISDN Driver and Tools Driver for your ISDN adapter 32 bit VxD CAPI providing standard and proprietary protocols ISDN diagnostics and statist
52. ed with the ISDN driver CAPD allowing you to enter I O address and interrupt values manually 5 6 4 Freeing up slot for other cards A major advantage that is you can easily activate or deactivate your TELES BRI PCMCIA Card This is useful if you want to free the slot to insert another card As a rule you can simply pull out the card during operation Some card service types however might prompt you to deactivate the slot beforehand Page 32 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Using ISDN Adapter in Windows 95 Reconfiguring ISDN Adapter 9 7 TELES BRI 16 3 Board When shipped from the factory the I O address of the TELES BRI 16 3 Board 1s set at 180 During the software installation this value will be listed by default If you want to change it use the DIP switch S1 on the board to select one of the options shown below Then set up the same value using the software The interrupt will be configured by software The TELES BRI 16 3 Board uses one of the following interrupts 2 same as 9 5 10 12 or 15 Windows 95 During the installation Windows 95 does not allow for settings changes To enter the new values after installation open the Device Manager and highlight your TELES BRI 16 3 Board From the Properties sheet select the I O address and interrupt Windows 3 x Select the preset I O address and an appropriate interrupt from the Hardware dialog Changes can be made later using the CAPI Se
53. eeeeesseeeeees 63 922 SONGI Sea don o no 64 9 2 3 Minis WAMOOW Sisectucelate lahko a Za Zo ooo A O nn aetece aehuaeteiacten 64 9 2 4 Using ISA Boards in PCI Bus Systems ccccccsssesseeececeeceeeeeeseseceeeeeeeaaeeeees 64 9 2 5 How to Run Your TELES ISDN Adapter on a PBX 2 0 cccccccnsseeeeeeeeeees 65 9 3 Error WICSS AGES slssos oo room 66 9 3 1 Error Messages Reported by Applications in Windows 95 cccceessseeeeeeeeeees 66 9 3 2 Error Messages Reported When Starting Windows 3 X ceeccseceeeceeeeeeseseeeeeees 70 9 3 3 Error Messages Reported by Call Back Test in Windows 3 X oooosonnonnnoi 71 9 4 User Contract Registration Form ssceeeccccssssceecococssseceecocoossssccceocosssssececocosssssssee 73 DA AC ODYSTON aaa teach lassie tata ieee on 73 9 4 2 License AOreeme nt necer lono va 73 9 Customer Service isc stessctsscessdentceateiasadescanctacecdansasedaneccatecasacestaaceacastansasedanscaesccanacsstease T7 9 5 1 Checklist for Hotline Contacts scesi aa 78 FO INDEX aisan E lov os iol ginna io 81 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 111 Preface 1 PREFACE Dear TELES Customer Congratulations on your purchase of a TELES ISDN Adapter and the OnlinePowerPack all in one ISDN multimedia applications package This user manual applies to the following products TELES BRI PnP Board TELES VISION B3 Board TELES BRI PCI Board TELES BRI PCMCI
54. elf Sample BIOS Settings The settings vary according to the type of BIOS For bidirectional operation you frequently find the ECP EPP or Bidirectional communication compatible options Simply deactivate the appropriate option For unidirectional operation the Normal option is frequently used 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 35 Reconfiguring ISDN Adapter Using ISDN Adapter in Windows 95 6 Using your ISDN Adapter with Windows 95 6 1 Reconfiguring Hardware and Software 6 1 1 Removing Application Software To remove the TELES OnlinePowerPack application software use the Windows 95 uninstaller 1 Select Settings Control Panel from the Start menu and double click the Add Remove Programs icon 2 Choose TELES OnlinePowerPack from the resulting dialog 3 Press Add Remove and confirm the resulting prompt with Yes to delete the software All files that have remained unchanged since installation will be removed automatically Phonebook entries licensing information received files etc are not affected by this process If certain files are being used by Windows you must confirm before deleting them 6 1 2 Uninstalling Your ISDN Adapter s Drivers To remove your TELES ISDN adapter along with the CAPI TELES WAN NDIS Miniport and TELES VCOMM drivers from your system configuration Click the Start button point to Settings select Control Panel double cl
55. er Changing your ISDN Adapter s Settings Therefore simply click Next gt now 6 The TELES ISDN Driver Installation dialog appears Click Next gt Then either adopt the default target directory C TELES or click Browse to choose another one though be certain not to install your driver software into the same directory as your application software Click Next gt again Page 16 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Software Installation in Windows 95 7 Inthe TELES ISDN Driver Setup dialog specify these settings e Dchannel protocol From the listbox select the r ao u a a ohare pede pour pubescens eerie ar PD D channel protocol for which your ISDN line is configured For Euro ISDN choose ETSI Europe e Area Code Type your area code here e Own number Call number to enable ISDN Line Test If connected to a PBX only type your extension number 66 99 preceded by a hyphen This way the test will be run internally within the PBX avoiding charges e PBX or Centrex line If you are connected to a company switchboard mark this option and enter the digit required to dial an outside line under public line access Click Next gt 8 The ISDN drivers are installed followed by the TELES VCOMM driver setup Various preconfigured modem setups are created This may take a while especially if you are installing for the first time 9 If the inst
56. es such as C TELES for the driver software and C TOPP for the applications 4 1 3 Installing Adapter and Connecting to ISDN Line This section quickly guides you through the process of installing your adapter and getting connected to the ISDN line For more detailed information on installing your hardware see the Hardware Installation chapter Turn off your PC and unplug the power cable Not applicable for the PCMCIA card 2 Insert your board into an empty slot or plug your box to your PC s parallel port 3 Connect one end of the RJ 45 cable to the RJ 45 jack on your board or box while plugging the other end into the ISDN wall outlet Depending on board or box type attach the accessories 5 Reconnect power plug 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 21 Software Installation in Windows 3 x 4 1 4 Installing Application Software Insert the TELES ISDN CD in a CD ROM drive Run the CD_INST EXE file from the CD root directory To do so simply go to the File Manager and double click the file name or select the Run command from the Program Manager Then select your language and the software package you want to install Click here to choose English as the language you want to install Click here to launch installation of TELES OnlinePowerPack Click here to choose the software package you would like to install 1 The Welcome panel appears Simply click Next gt 2 Caref
57. fault directory C TELES or click Browse to choose another one Click Next gt to proceed Hardware sheet The Card list displays Hey a selection of TELES ISDN adapters e MEEA i L Copag 2 TEUS AG Helin Choose the one you have installed Depending on your adapter type select the appropriate interrupt and address settings The installation utility adopts only matching values for the selected board For details see the table below Detect Hardware Helps you verify the selected settings Alerts you of conflicts with other hardware components and then shuts down your computer If so refer to the Chapter Hardware Installation for reconfiguring your adapter Click Next gt to jump to the next sheet PCI and Plug amp Play boards TELES BRI 16 3 Displayed in listbox No action from your part since board is automatically configured TELES BRI 16 Be sure not to confuse TELES BRI 16 and TELES BRI 16 3 Scroll through drop down listbox and select right board Installation section TELES BRI PCMCIA Card for details TELES BRI PCMCIA Check Use Card Service option See chapter Hardware 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 23 Software Installation in Windows 3 x 3 Use the ISDN Access sheet to specify these settings e D Channel protocol From the listbox memm pemen RERE ETE select the D channel protocol for which your
58. hardware test ISDN drivers not operational Drivers not operational There is a hardware or setup problem Self test failed Failure to find or initialize hardware Self test OK Hardware has been found tested and initialized ISDN line activated ISDN line deactivated ISDN line not connected ISDN adapter not connected to ISDN line SPID registered SPID has been successfully registered with the ISDN switch SPID rejected SPID format or D channel protocol is incorrect Page 44 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Testing and Troubleshooting Example The date logged by the ISDN Monitor can be saved to a file similar to the one shown on the right by selecting Save from the File menu The example shown here displays the following information activities ISDN driver version Date and time Hardware configuration ISDN driver configuration A telephone connection An ISDN Line Test oe ee oe A Using ISDN Adapter in Windows 95 ISDN Monitor Log CAPI 1 1 2 0 Release 3 23 6 5 97 5 35 PM 5 16 PM Waiting for configuration 5 16 PM ISDN line activated 5 16 PM ISDN driver ready 5 17 PM 1 Incoming Call Voice 5 17 PM 1 from 1712 for 1 5 17 PM 1 Disconnected 5 21 PM 1 Calling 1791 Data 5 21 PM 2 Incoming Call Data 5 21 PM 2 from 89550 for 1 5 21 PM 2 Incoming Call connected to 89550 5 21 PM 1 Connected to 1791 5 21 P
59. ic rate interface the driver software provides you with an easy to use trace utility It is recommended to run traces if you encounter problems You should send the recordings to your technical administrator or to the TELES hotline for troubleshooting Be sure to start up the trace utility before running the program to be monitored Running in the background the trace program will record all status messages reported by the ISDN driver The ISDN line test will always be automatically traced 1 Point to the ISDN Monitor icon on the taskbar clicking the right mouse button Select Trace Start up the ISDN application to be monitored To end recording click Stop in the Trace window Use the final message re window to view save print or delete the trace View trace in Page 48 Saves trace Notepad or editor toa ISDN Trace GERI Trace information recorded Delete Prints trace to default printer Clears trace 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Testing and Troubleshooting Using ISDN Adapter in Windows 95 6 2 6 Statistics Utility Like the Trace program the Statistics utility records information on the status of all communications and lists errors that may have occured during operation This is useful for troubleshooting problems Point to the ISDN Monitor icon in the taskbar clicking the right mouse button Select Statistics The resulting CAPI BR
60. ications drivers and interfaces in one suite Classic data communications services online services multimedia communications computer integrated telephony Multimedia MCC The Multimedia Control Center combines voice video and data transmission 1n a common interface PC integrated telephony using your soundcard telephone or hands free device MCC provides an easy to use interface telephone directory and speed dial functions The memo function eliminates the need for handwritten notes scattered around your desk With automatic callback you can save costs on long distance calls PC supported telephony is especially convenient thanks to the TELES Family concept One member of this family is the TELES FON ISDN telephone which is optimally supported by MCC The various TELES FON functions can be easily programmed from the PC with the TELES ISDN Device Manager High quality videoconferencing Software based coding decoding allows you to use a simple ISDN adapter together with an optional framegrabber and soundcard to videoconference with any H 320 compliant system or videophone With the TELES VISION B5 system an ISDN adapter PCI framegrabber and soundcard are integrated on one adapter Audio video answering machine with remote query callback list monitoring over the speaker and playback via soundcard or telephone Record your own audio or video messages for playback when you are unavailable Group 3bis Fax direc
61. ick System Click the Device Manager tab From the list of devices choose TELES ISDN adapter and select your own model Click Remove and confirm the resulting message by pressing OK Aapa Shut down Windows 95 and restart your computer x A System Properties NOTE An incomplete or faulty installation General Device Manager Hardware Profiles Performance may leave a device entry with a question mark ie view devices by type View devices by connection in the Other Devices category of the Device Manager You can reconfigure the board using i ae Display adapters the Properties dialog Otherwise you can no Od SIE H 4 Hard disk controllers Remove the driver and then reinstall it H Keyboard Ese Modem Ye Monitor A Mouse aa Network adapters Other devices Ports COM amp LPT The CLEANREG EXE program is a helpful tool which removes all TELES ISDN driver software entries from the Registry The program can be found on the TELES CD in the Win95 subdirectory Start the program by double clicking the file in the Explorer CLEANREG EXE can be used on older CAPI drivers version 3 20 or later Page 36 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Using ISDN Adapter in Windows 95 Reconfiguring ISDN Adapter 6 1 3 Changing your ISDN Adapter s Settings Using the Windows 95 Device Manager you can alter the HIDES settings for your ISDN adapter at any time
62. ics Page 4 ISDN Monitor Icon on Windows 95 taskbar that lets you easily monitor the status of your ISDN adapter and your ISDN Basic Rate Interface ISDN Line Test Utility for performing loopback tests between the B channels Trace protocol analyzer Trace utility with comprehensive protocol decoding BRI Statistics Displays data activity on the BRI Hardware Test Test the functionality of your ISDN adapter 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Technical Requirements 2 Technical Requirements 2 1 System Requirements Before installing your TELES ISDN adapter and TELES OnlinePowerPack check that your computer meets the following requirements which will enable the programs to perform correctly A personal computer equipped with at least a 90 MHz Pentium and 16 MB of RAM For MCC VGA card set to screen resolution of 800 x 600 236 colors minimum 65535 colors better Windows 95 or Windows 3 x An empty ISA PCMCIA or PCI slot depending on your specific adapter Not required for boxes which simply connect to the PC s parallel port Free interrupt I O address memory address depending on adapter type Hard disk space 50 MB for product installation The use of a TELES VISION B5 Board requires Microsoft s Video for Windows interface Is automatically installed with Windows 95 For Windows 3 x it can be installed from the TELES CD 2 2 Use with
63. ient memory to run program from DOS 4 Only one B channel available For 3 Check and modify the configuration of your memory manager 1 e edit the Exclude option in your CONFIG SYS file only BRI 16 Remote site does not respond Several sources of error are possible 1 No terminal accepts the incoming call 2 Call request aborted Absence of called party assumed dialing timer expired At remote site Option Answer incoming calls must be selected check box in Configuration dialogs of TELES ISDN applications Check call number Remote site busy Called party is busy Barring to incoming calls or service not released on remote Site Several sources of error are possible 1 Called party has activated call barring service to all incoming calls 2 Desired service not subscribed at remote site Call request denied by remote site Called party explicitly rejected your call request Network congestion All trunks busy 1 e no free B channel 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix Error 34DA Explanation Error 34F0 Explanation Remedy Error 34F1 Explanation Remedy Error Explanation Remedy Error Explanation Remedy Error Explanation Remedy 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Error Messages Remote site has disconnected or denied connection Called party or remote central offi
64. ies of standards for videoconferencing over ISDN e H 323 Defines multimedia communications between LAN based videoconferencing systems and ISDN e H 324 Defines videoconferencing over PSTN POTS e H 221 ITU T framing recommendation which is part of the H 320 standard series for videoconferencing Protocol that governs audio visual services Mainly specifies encoding decoding procedures Enables transmission rates from 64 kbps to 1 932 kbps However with two B channels a maximum of 128 kpbs can be achieved Page 8 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Technical Requirements 2 5 2 Specific Features of TELES ISDN Adapters Model Specific Features TELES BRI PnP Board Plug amp Play compliance automat set up by Windows 95 TELES BRI Box External device Connects to the printer port eliminating the need for an empty slot Suitable for PC laptop notebook TELES VISION B5 Board Combination of ISDN adapter framegrabber and soundcard Ideally suited for videoconferencing and multimedia e Connects to various types of video sources such as cameras videorecorders camcorders S VHS and FBAS The framegrabber supports the widely used Microsoft Video for Windows interface and is capable of a maximum CIF frame rate of 25 fps PAL and 30 fos NTSC This is an exciting extra feature which allows you to run not only TELES programs but also any video software using this interface s
65. in CAPI INI Check your boards address settings and use the CAPI SETUP utility to reconfigure software Failure to virtualize interrupt The interrupt specified in CAPI INI is not available in your system Check your board s interrupt settings and use the CAPI SETUP utility to reconfigure the software Ensure your board uses a unique IRQ to avoid conflicts with other boards installed in your machine Failure to initialize ISDN adapter Failure to address hardware Run hardware test as described earlier in this manual If the test utilities do not report any error check that your board s memory address I O address and interrupt match the configuration setup parameters There is already an active CAPI that cannot be removed Windows will close Windows recognizes a running DOS CAPI Remove conflicting driver prior to Windows startup Stops0 command in older releases NOTE Never try to run VxDCAPI and the older DOS CAPI simultaneously You can only use one CAPI at a time Otherwise you encounter the error message described above 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix Error Explanation Remedy Error Explanation Remedy Error Messages No TELES BRI adapter found TELES BRI adapter not detected at specified address 1 Check address settings of TELES BRI adapter and run CAPI Setup utility to reconfigure ISDN driver 2 Check for conflicts with memory manager
66. l Up Networking and the TELES WAN NDIS Miniport driver you can configure your own computer to operate as a Dial Up Server In this manner others can access the resources you have shared or copy files to your computer via ISDN 1 Double click My Computer and double click the Dial Up Networking folder 2 From the Connections menu choose Dial Up Server 3 Select Allow caller access 4 Set the Password and Server Type as desired and click OK The Dial Up Server icon appears in the Windows 95 taskbar This displays the fact that your PC is now ready to accept incoming calls at the number specified on the Miniport Settings sheet See Chapter 6 1 3 3 for details 9 1 5 Installing ISDN Accelerator Pack and Miniport separately If you didn t install Microsoft s ISDN Accelerator Pack IAP and the TELES WAN NDIS Miniport driver along with the TELES OnlinePowerPack driver and application software you can install both separately later on The Microsoft ISDN Accelerator Pack must be present before you can install the TELES WAN NDIS Miniport driver which in turn is required to operate the Microsoft Internet Explorer Installing Microsoft ISDN Accelerator Pack separately e Start the IAP installation by double clicking Select on the TELES ISDN CD RL i welcome screen Select the Microsoft ISDN Accelerator Pack 1 1 from the f list The Microsoft License Agreement and a brief message regarding the gt Select IAP configuration follow C
67. l entries 15 95 PM 2 Disconnected exceeding this number will overwrite 5 27 PM 1 Calling 1731 D ataj previous entries Be PM 2 Incoming Call Data gar PM 2 from 89550 for 1 par PM 2 Incoming Call connected to 89550 par PM 1 Connected to 1791 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 41 Using ISDN Adapter in Windows 95 6 2 1 2 The ISDN Monitor Menu Bar File Hew Save Print Des Edis dialog box Options Properties Always on Top 6 2 1 3 ISDN Monitor Context Menu Clears ISDN Monitor dialog box Saves all entries to a text file Prints all entries to default printer Testing and Troubleshooting Displays Charges Charges Starts Trace utility alae Statistics Starts Statistics utility Opens the ISDN Adapter Properties dialog Ensures that the ISDN Monitor dialoq is always visible To open this menu point to the ISDN Monitor icon on the taskbar while clicking the right mouse button Open Charges Trace Statistics Help About Properties Opens ISDN Monitor dialog box Chapter 6 2 1 1 Starts Charge Trace or Statistics utility Chapter 6 2 4 6 2 6 Opens ISDN Adapter Properties dialog Chapter Changing your ISDN Adapter s Settings Page 42 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Testing and Troubleshooting Using ISDN Adapter in Windows 95 6 2 1 4 ISDN Monitor
68. llowing test utilities e ISDN Line Test e Analog Line Test if applicable e Hardware Test e Trace program e BRI Statistics It is recommended to run the ISDN Line Test after you have completed the installation If no error 1s reported you need not run any other test Trace and statistics utilities are recommended for fixing problems Page 40 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Testing and Troubleshooting Using ISDN Adapter in Windows 95 6 2 1 1 The ISDN Monitor User Interface ES By default the ISDN Monitor icon is always visible on the Windows 95 taskbar To open the ISDN Monitor dialog box simply double click the icon If you do not want the icon to appear on the taskbar use the ISDN Adapter Properties sheet accessible from the context menu which appears when you right click the taskbar icon Then uncheck the Show ISDN Monitor in taskbar option m ISDH monitor File Tools Options 7 If there is a call in progress on Enne i LeU either B channel the call status 3 H Connected to 1791 information fields appear Channel 2 100 00 00 01 Incoming Call connected to 63550 5 25 PM 1 Calling 1791 Data 5 25 PM 2 Incoming Call D ata 5 25 PM 2 from 89550 for 1 Listbox displaying the activities of your 5 25 PM 2 Incoming Call connected to 89550 5 25 PM 1 Connected to 1791 ISDN board A 5 25 PM 1 Disconnected Registers up to 300 entries Al
69. matically You can Center of Excellence fe FOASON Techitiir now select your language and the software package you want to install Click here to choose English as the language you want to install Click here to choose the software package you would like to install Click here to launch installation of TELES OnlinePowerPack 1 The Welcome panel appears Simply click Next gt 2 Carefully read the License agreement and click Yes to agree Enter your name and company and type the 16 digit license number printed on your License Certificate Click Add and Next gt The data is saved to the ACTIVATE KEY file located in your installation directory Your license will be validated when you first access the Support server 3 Use the next dialog box to either accept the default installation directory C TOPP or click Browse to choose another Click Next gt to proceed A status window shows the progress of the installation 4 The TELES OnlinePowerPack ISDN settings dialog appears allowing you to supply some basic information about your ISDN line and enter telephone numbers for your new applications Tool tip messages help you to enter the correct information 5 You will be prompted to install the ISDN Accelerator Pack Click Yes to install the package Once the installation is complete click Finish to restart your computer 6 You may now install your board or connect your box Then install the drive
70. mber for 2 Disable conflicting devices while running the ISDN line test S T bus busy See above Target number has changed Changed call number detected by Central Office Check call number Page 71 Error Messages Error Explanation Remedy Error Explanation Remedy Error or or Explanation Remedy Error Explanation Error Explanation Remedy Error or or Explanation Remedy Error Explanation Remedy Error Remedy Error Explanation Page 72 Appendix Not enough memory Not enough memory to run ISDN line test Close applications you currently do not need Failure to register CAPI Old CAPI DLL or CAPI20 DLL versions have been loaded Delete all CAPI DLL files not located in your WINDOWS SYSTEM file Connection to S T bus disconnected TELES BRI adapter not connected to S T bus TELES BRI adapter disconnected from S T bus Connection to S T bus cut while test in progress Check connection between ISDN adapter and S T bus Run test again Adapter not connected to S T bus See error 3301 ISDN controller not supported The software does not support the installed ISDN adapter Reinstall software Data transfer not subscribed Call barring to outgoing calls Call barring to incoming calls Configuration problem in central office or PBX Restricted functionality of your S T bus causes failure of call back test Reconfigure your S T bu
71. n Windows 3 x 7 2 2 Testing Hardware This test is intended to check that your board s hardware components are operational in contrast with the ISDN line test described above which checks to make sure the driver software works properly with your EIC Hardware Test adapter Test finished successtully Double click the Hardware Test icon in the CAPI program lt f Testing ISAC OK group af Testing HSC 0 OK a Testing HSCH 1 OK A status window shows the condition of various chips on your board The window displayed may differ depending on your specific adapter Should an error occur one of the following messages appears Your ISDN adapter is not working properly Use the CAPI configuration dialog to assign a new IRQ No hardware resources were assigned to and or I O address your adapter IRQ I O address Your ISDN adapter is not working properly Use the CAPI configuration dialog to select the One reason may be wrong or missing appropriate D channel protocol ISDN switch type ISDN settings D channel protocol etc 7 2 3 Trace Program The Trace program operates under Windows 3 x in the same fashion as under Windows 95 See Chapter 6 2 5 To begin using the trace utility double click the CAPI Trace icon in the PEE TELES CAPI program group pi LAPI Trace Further information on using the trace program can be found in the online help Page 54 1998 by TELES AG Berlin Version 6 0i op eu
72. nd select the PnP and PCI Setup to explicitly assign an interrupt to the PCI slot you are using for your board The options to be selected depend on the type of BIOS Therefore please refer to your motherboard manual for instructions Page 50 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Using ISDN Adapter in Windows 3 x Reconfiguring ISDN Adapter 7 1 3 Reconfiguring Resources Click the CAPI Setup icon placed in the program manager This will bring up a TELE EJ iz tabbed window which looks like the installation windows Use the tabs to CAFI Setup f i f navigate and view your current configuration To make changes simply type new values into the text boxes or select them from listboxes Restart Windows to make the changes take effect All parameters are stored in the CAPLINI file located in the ISDN driver directory typically C TELES Settings fall into the following categories Hardware ISDN access EAZ mapping 1 Hardware dialog box The Hardware window displays the type of adapter installed Plug amp Play and PCI adapters require no action on your part while non Plug amp Play adapters allow the modification of interrupts and addresses EA Fa file Heip oie TELES CAPI Vaaia 1 2x Ceppi 101 1347 TELES WG Bein ELES CAR Ca ety l l TI TI E LE gt LAF i e li l SI TI File Help TELES CAPY Vodna 11x Cepa TETTITAT TEES AL Die
73. njunction in the program identifiers headers the manual and in advertisements for these programs and refer to a license from TELES as being required for using the programs 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 73 License Agreement Appendix 3 No part of the program may be duplicated in any form However the Licensee 1s authorized to copy the programs from the diskettes to the hard disk of his computer as required for their intended use Also the Licensee 1s authorized to make on suitable diskettes backup copies of the programs These diskettes shall be labeled with the TELES OnlinePowerPack program name including the clearly legible copyright notice Copyright by TELES The use of the backup copies and the update versions is subject to the same restrictions as that of the original 4 Approval of the TELES OnlinePowerPack License Agreement implies approving license provisions of all other manufacturers products involved Warranty and Limited Liability Please contact your retailer for warranty information Jurisdiction and Final Provisions 1 The Licensee shall be lawfully entitled to avail of the rights and claims set out above only after having completed and returned to TELES the Registration Card attached to this offer and after receipt of the return coupon appended to this Registration Card confirming his registration at TELES 2 Legal venue for all obligations and liabilities ari
74. o the ISDN line Trace dialog box appears prompting you to either view print or save the trace automatically created during the test Question mark appears in ISDN Monitor icon E Explanation Hardware OK but ISDN line is not properly set up Remedy Check that your ISDN adapter is properly connected to the ISDN wall outlet Make sure you selected the right D channel protocol see Chapter Reconfiguring Hardware and Software Page 46 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Testing and Troubleshooting Using ISDN Adapter in Windows 95 6 2 3 Testing Hardware This test 1s intended to check that your board s hardware components are operational in contrast with the ISDN line test described above which checks Hardware Test to make sure the driver software works properly with your adapter 1 Point to the ISDN Monitor icon on the Windows 95 taskbar while clicking the right mouse button Test finished successtully af Testing ISAC OK af Testing HSC 0 OK af Testing HSC 1 OK 2 Select Properties then click Test Hardware A status window shows the condition of various chips on your board The window displayed may differ depending on your specific adapter Should an error occur one of the following messages appears Your ISDN adapter is not working properly Use the Windows 95 Device Manager to assign IRQ No hardware resources were assigned to and or
75. onfirm the License Agreement with Yes e Alternatively you may also begin the IAP installation by running the MSISDN11 EXE application from the TELES ISDN CD or after the ISDN driver installation from the directory into which you installed your driver software for example C TELES Installing TELES WAN NDIS Miniport separately All files necessary for the Miniport installation are present on your system after the a c8 ISDN driver software installation The Miniport driver can easily be configured by 2 following the steps listed below Heels e Choose Start Settings Control Panel Network and press the Add button e Choose Adapter from the list and press the Add button again Select TELES AG from the list of manufacturers and then choose the Miniport driver Click OK Follow the instructions found in Chapters 3 1 5 and 3 1 7 and restart your computer Page 62 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix 9 2 Tips amp Tricks 9 2 1 Irregular Order of Plug amp Play Installation Installing in a different order may be necessary under one of the following conditions e Contrary to the procedure suggested in the previous installation instructions you have installed the adapter first before installing the application software e You have tried to start the installation by manually selecting a setup file Even in these cases the installation should not present problems though the foll
76. orized to the contractual use of the programs protected by copyright The authorization 1s subject to the written confirmation from TELES after having received the user s note of acceptance see Registration Card at the end of this chapter 9 4 2 License Agreement Offer TELES shall submit to the legitimate owner of TELES OnlinePowerPack the offer of a user contract License Agreement The subject of the License Agreement shall be the use of the TELES OnlinePowerPack software including any programs from other manufacturers and the accompanying manual The use of other manufacturers products is subject to the license agreements of these manufacturers The licensed use of TELES products 1s as follows Licensing By virtue of this agreement TELES shall grant to the owner Licensee the non exclusive right unlimited in time and location to use this program package and its update versions The licensed use is subject to the following restrictions 1 The Licensee shall agree to releasing his TELES OnlinePowerPack copy as set forth by TELES and pay the low postal charges possibly incurred 2 The Licensee may not sell lease lend to a third party or circulate in any other way the manual programs and the diskettes CDs thereof The program may not be sold to a third party without prior written consent of TELES If the Licensee develops and or distributes programs based on or adapted to TELES OnlinePowerPack he shall explicitly declare this co
77. out your and keep ready vour WIN INI system file especially the section TELES OnlinePowerPack and other entries of TELES programs ISDN Line Configuration U Euro ISDN DSS1 U VN 3 U CT 1 J other D channel protocol Name U connected to PBX Only if connected to PBX U Euro ISDN DSS1 U VN 3 EPC LJ Point to multipoint J Point to point LJ How to get outside line V Number of devices concurrently used on BRI V Can the two B channels simultaneously be assigned to the same service to different Services To check this feature Use TELES FIX to set up a communication to your own access 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 79 Customer Support Appendix Page 80 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 10 INDEX 32 bit extension W 328 stie5i kaco sd dn 25 ACTIVATE KEY file 10 13 22 56 Application software uninstalling in Windows 95 36 O 8 CARTE BE TIOS eirean 64 CAPE INE Tile sasosudst n ho S ka 10 Charges for ISDN Line Test 46 51 for TELES SUPPORT service 58 C stomer Service nirisan i ay D channel protocol 6 15 17 24 51 PA AD ion aro tern ees ae 8 BAZ Map PIN E eeina eai 24 51 Error messages in Windows 3 X session cee 70 in Windows 95 aaeeeo 43 46 47 ISDN Line Test in Windows 3 x 71 reported by ISDN applications 66 ISDN Accelerator Pack T
78. owing guidelines will need to be observed e tis necessary to specify the source directory of the installation software In Windows 95a the New Hardware Found dialog appears when you start up your computer Select the Driver from disk provided by hardware manufacturer option Click OK Select the CD installation path for the driver software typically ENGLISH CAPI In Windows 95B the Update Device Driver Wizard appears Click Next gt then click Other Locations and select the CD installation path for the driver software typically ENGLISH CAPI Click OK and enter the path again NOTE Should you skip the Other Locations option your board is installed as a non Plug amp Play board and won t be set up properly e The TELES INF file may not be found at the beginning of the driver installation following the New Hardware found message In this case the Have disk and Open dialogs will appear Select the TELES INF file manually from the CD s root directory This leads to the TELES ISDN Driver Setup dialog described in Chapter 1 1 5 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 63 Appendix 9 2 2 ISDN driver files Your ISDN adapter is operational only after the ISDN driver referred to as CAPI has been loaded into memory CAPI DLL files Dynamic Link Libraries are required as a link between the ISDN application and the driver software under Windows When you set up the driver software
79. plications or Installing an Update ssesceeeeecccccccoccssssssscccceeeeessssso 26 Contents 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 1 Contents 3 HARDWARE INSFALLATION sssestiscasestatecsastitanssadstaadeatiocaseatalesaaeaisanssadstensantiocacestaters 27 3 1 Interrupt and Address Settings ccccccccccssssssscsssscccssssssssccsssccccsscssssccsssccsssssssses 27 5 2 Overview Installation Parameters for TELES ISDN Adapters ccccceee 28 59 LELES BRUPOP BOALU cic sacesscea csensegsceansaddcasesasdcuaicad caessegaceansad easesasdexaiead csessagasesoass 29 54 TELES VISION BS Boarder aa a a ar a iara aa ra ia 30 5 4 1 Using the TELES VISION B5 Board as a Soundcard eneessseeeeessssssseeeesssss 31 59 TELES BRYCE Board osisssa eaka anaa raare so apar aaas arail 31 536 FTELES BREUPCNICIA Cardoni inaire r obo a 32 5 6 1 Inserting and Connecting the TELES BRI PCMCIA Card uu ceeeeeeeeeeees 32 302 Driver Setup nder WIndows 9D z bis otn ra t hohlu ho a a a a a ahaa 32 9 0 5 Driver Seluprdiv WANKOW 8 X id Tan 32 IOA Trecie Up Slot or Other Card s d eho ee A 32 57 TELES BRV I6 3 Board sssaaa eeii 33 so TELES BRE BON aisicom aa 34 59 Other Devices on the Parallel Fort ccccccccccccccccccsccccccccscsccccccccccccccscssscees 35 6 USING YOUR ISDN ADAPTER WITH WINDOWS 95 ccccssssssssssssssssssssssssssees 36 6 1 Reconfiguring Hardware
80. pt you again Select from a list of alternate drivers Cancel Help step 2 2 The TELES ISDN Driver welcome panel appears Simply click Next gt Then either accept the default driver installation directory C TELES or click Browse to choose another Click Next gt Page 14 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Software Installation in Windows 95 3 Inthe TELES ISDN Driver Setup dialog specify these settings e D channel protocol From the listbox select the ro ua paaa a a o v a ogre poets POLI puke bra EAr E 1 pon D channel protocol for which your ISDN line is configured For Euro ISDN choose ETSI Europe e Area Code Type your area code here e Own number Call number to enable ISDN Line Test If connected to a PBX only type your extension number 66 99 preceded by a hyphen This way the test will be run internally within the PBX avoiding charges e PBX or Centrex line If you are connected to a company switchboard mark this option and enter the digit required to dial an outside line under public line access Click Next gt 4 The ISDN drivers are installed followed by the TELES VCOMM driver setup Various preconfigured modem setups are created This may take a while especially if you are installing for the first time 5 If the installation routine detects Microsofts ISDN Accelerator Pack 1 1 on your computer the TELES WAN
81. r software The CD can be left in the drive 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 13 Software Installation in Windows 95 3 1 4 Installing Adapter and Connecting to ISDN Line This section quickly guides you through the process of installing your adapter and getting connected to the ISDN line For more detailed information on installing your hardware see the Hardware Installation chapter 1 Turn off your PC and unplug the power cable Not applicable for the PCMCIA card 2 Insert your board into an empty slot or plug your box to your PC s parallel port 3 Connect one end of the RJ 45 cable to the RJ 45 jack on your board or box while plugging the other end into the ISDN wall outlet Depending on board or box type attach the accessories 5 Reconnect power plug 3 1 5 Driver Installation using Plug amp Play Applicable for TELES BRI PnP TELES VISION B5 and TELES BRI PCI Boards and TELES BRI PCMCIA Cards l Once your board is installed and ETA E E connected to the ISDN line start up TELES 50 16 3 Plug amp Play Windows 95 Windows should recognize Select which driver pou want to install for your new hardware the new hardware and begin driver installation Depending on your either the New Hardware Found dialog box will display click OK or you will be led directly to Windows 95 version Windows default driver Do not install a driver Windows will not prom
82. s Call denied 1 You dialed a wrong number 2 Another device connected to your S T bus has rejected the call before your TELES BRI adapter was able to accept Check call number While running the test disable or temporarily cut off all devices connected to the same S T bus Call number contains invalid characters Check call number for illegal characters or blanks Connection setup on D channel Failure to find address of BRI adapter See error 3301 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix License Agreement 9 4 User Contract Registration Form 9 4 1 Copyright The diskettes or CDs labeled TELES OnlinePowerPack contain computer programs that are protected by copyright law Illegal use of these programs may result in civil and criminal penalties The accompanying user manual and the hardware supplied with the program are also protected by copyright law As sole owner of these products TELES reserves all proprietary rights of use Having purchased the diskettes CD hardware and manual the owner of the TELES BRI adapter and TELES OnlinePowerPack shall not yet have gained possession of these programs but only hold the tangible property inclusive of the legally effective transferable option of accepting the following irrevocable offer submitted by TELES for concluding a license agreement Only by way of acceptance of this offer the purchaser or his legal successor shall be auth
83. s to the Internet local area networks remote hosts servers and routers via TCP IP Setup follows the application software installation if you confirm the corresponding prompt You may also choose to install the Accelerator Pack later see Chapter 1 2 If you already have the ISDN Accelerator Pack installed the TELES WAN NDIS Miniport driver will be set up as an ISDN interface for Dial Up Networking If the Accelerator Pack is not available the installation program skips the Miniport driver setup You may install it later if necessary see Chapter 9 1 5 What system files will be modified The WIN INI and SYSTEM INI files will be altered as well as the REGISTRY database The files associated with the REGISTRY are the SYSTEM DAT and the USER DAT found in your Windows 95 system directory CAPI DLL files will be added to your Windows SYSTEM folder 1 CAPI DLL Version 1 1 as 16 bit DLL 2 CAPI20 DLL Version 2 0 as 16 bit DLL 3 CAPI2032 DLL Version 2 0 as 32 bit DLL Installation directory Driver and application software should be located in different directories such as C TELES for the driver software and C TOPP for the applications Page 12 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Software Installation in Windows 95 3 1 3 Installing the Application Software Start Windows 95 Insert the TELES ISDN CD in a CD ROM drive The CD supports the AutoPlay mode and starts running auto
84. sen you can proceed either by viewing documents or installing software e g an update pen Documents To view downloaded documents either double click on the highlighted entry press the Open button or open the file from your SUPPORT directory Documents are displayed in their native application Word for Windows Write an editor Corel Draw or online help etc provided these programs are present on your PC Software The downloaded installation files will be stored to the SUPPORT directory or a subdirectory thereof Change to this directory and simply run the INSTALL EXE file from your program or file manager or explorer When installing an update remember these instructions 1 Make sure the desired software is compatible with other TELES programs currently installed Be sure you have the right license number Please read the readme files before you start to download any software 2 Close any TELES ISDN application e g TELES SUPPORT which might still be active 3 Save your ACTIVATE KEY file before running the installation Deactivate the TELES WYSIWIS driver closing TELES WYSIWIS 1s not sufficient Page 56 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 ISDN Service System Saving downloaded files You may now want to save downloaded files to another directory To do so select the desired entry and choose Save as from the File menu of the main dialog box The resulting dialog box
85. ses Make sure that the selected interrupts and address ranges do not conflict with those assigned to other components installed in your PC Otherwise your BRI adapter may not function properly The conflicting card s may also not operate correctly If you appear to have a resource conflict check the following To verify free interrupts and addresses Refer to the manuals of your motherboard and all existing adapters Use the Windows 95 Device Manager to view your computer s resource settings Under Windows 3 x use the Microsoft System Diagnostics application MSD EXE accessible in your Windows directory iszrepalor ra port To get an overview of your computers aes paee Fiais Fira rura z current resources right click the My OO perigi puede O Gc merar acces Cee Computer icon on the desktop and select 7 hapat astpul o F kamery x Bero Pore rg be eee Properties from the resulting context menu BE famis or choose Settings Control Panel System Mir Foo from the Start menu Then highlight Computer in the Device Manager list and select Properties 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 27 5 2 Overview Installation Parameters for TELES ISDN Adapters Model Slot Automatic Interrupts O Address Main Memory configuration TELES BRI PnP Board ISA 16 bit Yes 3 4 5 9 10 11 12 15 Automatically configured TELES VISION B5 Board PCI Yes any avallable
86. sing out of this agreement shall be Berlin Page 74 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix Please copy or cut out at the marked line complete and return to TELES TELES AG Dovestr 2 4 D 10587 Berlin Fax 49 30 399 28 01 S 566 6 6 6 6 6 6 6 6 6 6 S 5 6 SF SF S 6 56 S 6 6 S S SX a JO Acceptance Registration Confirmation Card for TELES OnlinePowerPack License Agreement The undersigned herewith confirms to have acquired a legal copy of TELES OnlinePowerPack He she declares that he she has taken notice of TELES offer to conclude a License User Agreement and understood all particulars thereof He she declares to accept this offer NAME FIRST NAME COMPANY STREET CITY STATE ZIP PHONE NO DATE SIGNATURE To be returned by TELES to undersigned addressee TELES acknowledges receipt of above Acceptance Note 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 75 License Agreement Appendix Page 76 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix Customer Support 9 5 Customer Service The TELES Hotline Service is available Monday through Friday from 8 30 a m to 6 p m TELES AG Phone 49 30 399 28 033 Dovestrasse 2 4 Fax 49 30 399 28 O1 10587 Berlin Support Server 49 30 399 28 007 GERMANY World Wide Web http www teles de TELES France SARL Phone 33 1
87. ssary if the file 1s located in a different directory than the main installation directory FIX Server If your FIX Server is located in a directory other than your main installation directory enter that path here Module Name If you have renamed the FIX Server application for some reason enter the new name in the field so that 1t can be accessed properly Page 58 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix 9 APPENDIX 9 1 Miniport amp Internet Information In order to use your ISDN adapter to connect to the Internet several software components included with the Windows 95 operating system are necessary along with additional software drivers included with TELES OnlinePowerPack The Windows 95 Dial Up Networking system serves as a link to remote computers With the appropriate protocols this software enables you Internet to establish a connection to a router at your Applications Internet Service Provider ISP which in turn connects you with the Internet The TCP IP Dial Up Networking protocol is the common language of all computers connected to the Internet With this ISDN Accelerator Pack Miniport driver ISDN Adapter and CAPI protocol installed your PC can communicate with any computer or host on the Internet as if it were connected directly As the Dial Up Networking software was originally conceived to communicate using modems
88. ssories If required check your computer for free interrupts and addresses Turn on your computer and install applications software Enter your license number for TELES OnlinePowerPack Install ISDN driver software Run ISDN line test to check if your driver software and adapter hardware are working properly Contents of TELES ISDN CD The CD contains various TELES ISDN applications drivers interfaces etc in English and French You can install the programs for which you have acquired a license as well as all of the free software Before you start make sure you have your license number at hand printed on the License Certificate Page 20 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Software Installation in Windows 3 x 4 1 2 General Installation Guidelines What you need to install the software TELES ISDN CD TELES OnlinePowerPack license number printed on the License Certificate e NOTE If you use the W325 32 bit extension manager first follow the steps provided in Section 1 1 7 before installing the software What drivers and interfaces will be set up ISDN driver for your TELES ISDN adapter referred to as CAPI TELES WinCOM driver to run modem programs across ISDN What files will be modified or created WIN INI SYSTEM INI CAPLINI to manage ISDN driver information Installation directory Driver and application software should be located in different directori
89. t occur while checking the hardware 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 77 Customer Support Appendix 9 5 1 Checklist for Hotline Contacts If problems occur during operation check the items listed below Then contact the TELES Hotline for assistance Hardware Configuration Bus System LY ISA U EISA Ul VESA Local Bus J PCI Q MCA JU other bus system Type of Processor U 486 U Pentium U MMX For laptops LJ PCMCIA type II Q PCMCIA type III Type of Card Service driver Name version TELES BRI adapter LJ TELES BRI PnP LJ TELES BRI Box LJ TELES BRI 16 Board JU TELES BRI 16 3 Board U TELES BRI TR Board UW TELES BRI PCMCIA U TELES BRI PCI Board U TELES VISION B5 JU TELES BRI 2TR Box LJ TELES BRI U PnP U TELES BRI U Board U Configuration of your TELES BRI adapter IRQ Memory address I O address To check your computer s hardware settings use the Windows 95 Device Manager For Windows 3 x users it is recommended to use the MSD EXE diagnostics utility simply run the command from DOS the prompt Page 78 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix Customer Support Software Configuration Operating system Name version Cl MS Windows version U WfW version U Windows 95 Applications U TELES COM version U TELES Online I version Licence No Licence No U TELES OnlinePowerPack U VxD CAPI version version Licence No WIN INI Print
90. tart your computer Do you want to restart your computer now Press No 3 Delete the TLSISDN INF and TELES INF files from the WINDOWS INF subdirectory e g windows inf When using the Explorer be sure to display all file types using the View Options Show all files option 4 Restart Windows 95 while leaving the board in your computer Now follow the steps listed in the preceding chapter 3 1 7 Testing the Installation To check that your ISDN adapter is working properly you can set up an ISDN Line Test between the two B channels of your ISDN line using the telephone numbers you mg5 entered during installation Right click the ISDN Monitor icon in the Windows 95 taskbar Select Properties from the resulting context menu and press the Test ISDN Line button For details see the section 6 2 2 in the Chapter Testing and Troubleshooting in Windows 95 The first telephone number will automatically be used for the SDN Line Test If connected to a PBX only type your extension number This way the test will be run internally within the PBX avoiding charges Page 18 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Software Installation in Windows 95 3 2 Reinstalling Applications or Installing an Update Before installing a newer version of the software please be certain to consider the following Make a copy of the ACTIVATE KEY file which contains the information required for the valida
91. tion of your application software This file is found in the directory into which your application software was installed with TELES OnlinePowerPack for example C TOPP After reinstallation you can simply copy this file from your backup into the newly created directory More detailed instructions can be found in the chapter entitled Validating your TELES OnlinePowerPack License For safety s sake you may also choose to backup the REGISTRY database To do so choose Export Registry File from the Registry menu of the Registry Editor or manually backup the two files which comprise the database SYSTEM DAT and USER DAT both of which are found in the Windows installation directory Install the application software first and then the driver software Your ISDN adapter may remain unaltered in or attached to your PC If you own a TELES ISDN application package version earlier than 3 20 Close all ISDN applications Install the new application software into the same directory as the existing version Maintain the original directory name such as C TELESCOM or C ONLINE Install the driver software into a separate directory as described in Installing TELES OnlinePowerPack References to the driver software in the WIN INI and SYSTEM INI files are replaced by new entries Please note that the phonebook entries of a TELES COM version are not compatible with the entries of TELES OnlinePowerPack versions but can be imported using M
92. tly from Windows applications Transmission speeds of up to 14 400 bps With Speedfax even 64 kbps Simultaneous sending and receiving Optional cover sheet QuickFax templates for brief messages Fax polling and forwarding Application Sharing WYSIWIS What You See Is What I See Application sharing and desktop collaboration Remote parties can work together on Windows applications while on the telephone or while videoconferencing Integrated file transfer feature allows you to exchange the revised files with your partner via mouseclick Page 2 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Preface TELES Secretary When you are out of the office your Electronic Secretary manages telephone calls messages and faxes The follow me service forwards calls and faxes to any location automatically or plays them back via remote query Remote query and remote control are possible via touch tone dialing or speech control TELES ISDN Device Manager You may extend your PC communications center at any time For example by setting up a small PBX with a TELES iTA 2TR or TELES iPBX 4TR Box With the TELES ISDN Device Manager you can easily program and handle each device The basic TELES Family concept ensures uniform operation of all devices Classic Communications Applications TELES FIX High speed File exchange enables data transmission at speeds up to 128 kbps Data compression and channel bundling can provid
93. tries click OK A status bar shows the progress of the installation When the percentage bar reaches the 100 level the windows will close and the CAPI program group will be created 6 Once the installation has been completed shut down Windows to make the changes take effect Page 24 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Software Installation in Windows 3 x 4 1 6 Testing the Installation To check that the ISDN drivers work properly you can set up a test connection to o a your own ISDN line using the number you have entered during the installation P 7 1 Callback For details see the Chapter Testing the ISDN Line Call Back Test To modify any installation parameters run the CAPI Setup utility and simply TELE enter the correct values in the appropriate dialog boxes refer to the chapter E S Reconfiguring Hardware and Software 4 1 7 Installation with the W32s 32 bit extension Before installing TELES OnlinePowerPack deactivate the W32s management To do so comment out the following entry e g by typing a semicolon or REM at the beginning of the line Then restart Windows SYSTEM INI file 386E nh section device c windows system win32s w32s 386 After the installation has been completed simply remove the semicolon or remark Then restart Windows 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 25 Software Installation in Windo
94. tup program DIP switch for configuring I O address O n Hi E O ff On E m O ff On E a O ff B E E 180 280 380 Default setting A TELES BRI 16 3 Card RJ45 jack to ISDN wall outlet 1 Turn off your PC Unplug the power cable Remove the cover of your PC 2 Plug the board into an empty ISA slot in your PC 3 Use the RJ 45 cable to plug the board into an ISDN wall outlet A Replace the cover of your PC and reconnect the power plug 5 Restart your computer ATTENTION When installing the software be sure to select the TELES BRI 16 3 Board from the hardware list box If mixed up with the TELES BRI 16 Board the driver will fail to address your TELES BRI 16 3 Board See Chapter 6 through 6 1 3 1 for details on how to manually reconfigure your board in Windows 95 For Windows 3 x see Reconfiguring Resources in Chapter 7 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 33 Reconfiguring ISDN Adapter Using ISDN Adapter in Windows 95 9 8 TELES BRI Box Unlike the TELES BRI Boards the TELES BRI Box is an external unit that connects your PC to the ISDN line Simply connect the box to your parallel port and it is ready to go You do not have to worry about setting interrupts and addresses It is ideally suited for laptops notebooks and PCs without any free slots You install the TELES BRI Box in four easy steps 1 The TELES BRI Box s parallel ca
95. uch as video mixers or video editors e Likewise you can benefit from the board s audio features for using TELES VISION B5 as a soundcard It is ideally suited for playing back WAV files via Microsofts MediaPlayer or recording them with your audio recorder e Audio in and out connectors allow the attachment of a handsfree device or microphone and loudspeaker An RJ 11 jack connects to headsets or handsets with 4 wire interfaces Plug amp Play compliance automat set up by PCI BIOS Supports DirectX Frame rate fps 4 12 at CIF 8 16 at QCIF 10 25 at SQCIF Resolution CIF 352x288 QCIF 176x144 SQCIF 28x96 L __ Supports MMX processor for even better frame rates 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Page 9 Technical Requirements 2 6 Registration Before installing the hardware and software please take time to read the user contract for TELES OnlinePowerPack The user contract and registration form are located in the Appendix Please complete and return the application form see Appendix Our TELES SUPPORT customer service program gives you access to the SUPPORT server with the latest software versions manuals tips and tricks etc It is worth an occasional visit because the extensive product range is constantly brought up to date Every three months TELES SUPPORT will automatically remind you to view the files available At the start of any TELES OnlinePowerPack program a correspon
96. ully read the License agreement and click Yes to agree Enter your name and company address and type the 16 digit license number printed on your License Certificate Click Add and Next gt In the resulting dialog box click Yes to register your license information The license server validates your license number along with your name company address and phone number if entered On your own computer the data is saved to the ACTIVATE KEY file located in your TELES OnlinePowerPack directory Validation will be effected when you first access the Support server 3 Use the next dialog box to either accept the default directory C TOPP or click Browse to choose another Click Next gt to proceed Page 22 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 The installation is now complete Click Finish The installation program will automatically take you to the CAPI driver setup step described below Software Installation in Windows 3 x The reige si TELES inire Praze pct o beter ict bl zn rr bi cacti kan d a ni i Bp dos Phe crapa peur ba piri n cache kr TELEL Drie Prose Pc ko ech cers D Prip zomr mas G baw GDA cen Cheb F resh ka z ko ha 4 1 5 Setting up Drivers 1 Driver setup starts running automatically first displaying the TELES ISDN Driver Setup welcome panel Click Next gt Use the resulting dialog box to either accept the de
97. vers support the most common D channel protocols such as ETSI DSS1 or Euro ISDN 1TR6 Germany only VN 3 France and CT 1 Belgium MSN Multiple Subscriber Numbers The DSS1 protocol identifies terminal equipment by MSN MSNs provide a set of several telephone numbers that can be assigned to different ISDN services This allows you to use several ISDN applications or devices on a single ISDN line ISDN Services Depending on the applications you want to use with your ISDN adapter subscribe for telephony data service fax G3 etc 1f not included in the standard package offered by your telephone company If available from your local telephone company subscribe for advice of charges aoc This is useful as many ISDN applications are capable of indicating charges Page 6 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Technical Requirements 2 4 Package contents TELES OnlinePowerPack Installation Manual ISDN adapter which comes as one of the following types Model PC Interface RJ 45 RJ 11 Printer Power cable cable cable supply TELES BRI PnP Board ISA bus 1 TELES VISION B5 Board PCI bus 1 1 TELES BRI PCI Board PCI bus 1 TELES BRI PCMCIA Card PCMCIA bus 1 TELES BRI 16 3 Board ISA bus 1 TELES BRI Box Printer port 1 1 1 Each of the above adapters is suitable for use with both Windows 95 and
98. w connection for accessing the Internet via your ISP 1 Double click My Computer double click the Dial Up Networking folder and double click Make New Connection 2 Type a name for the connection select TELES MINIPORT 1 B channel as the modem and click Next gt 3 Enter your service provider s access number in the Area code and Telephone number fields select the appropriate Country code from the list and click Next gt Click Finish The connection should now appear in the Dial Up Networking folder Page 60 1998 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Appendix 9 1 3 Adjusting Connection Properties Before you can use the new Dial Up Networking connection you will need to modify the connection settings These settings can be accessed by right clicking the connection icon and selecting Properties from the resulting popup General property sheet 1 Click the Configure button if you need to switch hl si Dai Evi Tea Rap from 64 kbps connections to 56 kbps Choose the hiy Cope desired speed from the Speed preference list and FF igs corm code arai maa cocks Fr al chica CHA Ok Ate Cond mark the corresponding option if you would like to establish connections exclusively at the specified speed NOTE If you are unable to make a connection at the standard rate of 64 kbps contact your local and long distance telephone companies to be certain that your cnn
99. ws 3 x 4 2 Reinstalling Applications or Installing an Update 1 Back up your ACTIVATE KEY file before reinstalling TELES OnlinePowerPack or installing an update Disable the TELES W YYSIWIS driver closing TELES W Y SIW IS is not sufficient vet Close all TELES ISDN applications Remove ISDN drivers For details see the chapter on Uninstalling Your ISDN Adapter s Drivers Run installation program See section 4 1 4 in this chapter for more information Page 26 1997 by TELES AG Berlin Version 6 0i op eu 4 09 Issue March 1998 Configuring and Installing Hardware 5 Hardware Installation This chapter guides you through the process of configuring and installing your ISDN adapter connecting the adapter to the ISDN line attaching various accessories reconfiguring or uninstalling your ISDN adapter As an extra chapter is allocated to each adapter you may skip the pages that do not apply to your own model 5 1 Interrupt and Address Settings Please note the following differences depending on the adapter type TELES Plug amp Play boards will you need to manually reconfigure interrupts or addresses TELES non Plug amp Play boards Automatically configured on system boot up Only in rare cases be configured by jumpers or DIP switches While interrupts are configured by software I O addresses must Before installing your adapter check your computer for free interrupts and addres

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