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Lexmark Genesis: The wait is over

1. MFPs which consume 60 less energy than the models are set to replace Siemens Financial Services makes the point that the energy efficiency of the latest generation of equipment is such that electricity savings effectively 35 Printers on test Business Info reviews new colour MFPs oe irom Brotherand Oki take into account savings from printer rationalisation user 39 Office Agenda New products and services for busy offices subsidise the cost of acquisition And that s before you controls and apps sorry solutions James Goulding Editor jamesg binfo co uk 0870 903 9500 Business magazine 3 Lexmark experts In delivering print solutions In today s climate managing tight budgets improving performance and going green are a challenge for any organisation Yet through standardising equipment and controlling printer use Lexmark has successfully reduced printing overhead of its customers by up to 40 Our printing solutions help streamline workflows increase productivity and improve security whilst cutting paper consumption and your carbon footprint Around the world Lexmark have helped organisations like yours save money time and the environment Lexmark Inkjet Laser and Multifunction Print Solutions to help meet your needs gt A4 Colour Inkjet gt A4 Laser Printers gt A4 Colour Laser gt A4 Mono Laser gt A3 Colour Laser MFPs Mono and Colour MFPs MFPs MFPs Visit www lexmark co uk for
2. Early adopters are commercial printers who bought the first generation 6500 and have seen their volumes grow and are looking to take the next step The 8000 will also go into commercial printers who have not gone digital yet so there is a net new market for the products The bizhub PRESS C6000 C7000 The bizhub PRESS C6000 and C7000 offer the same print quality as the C8000 minus the sheen but are not quite as productive They are suitable for monthly print volumes of up to 330 000 pages have print speeds of 60 and 71 pages per minute respectively can handle paper up to 300gsm and have a maximum input capacity of 7 500 sheets The bizhub PRO C6000 C7000 To meet the needs of CRDs high volume office environments and specialist users such as advertising and graphic design agencies Konica Minolta has introduced PRO versions of the C6000 C7000 These compact devices have smaller paper Capacities compact finishers and the option of an embedded Konica RIP but in other respects are identical to the PRESS C6000 C7000 and feature the same all metal construction Pauline Brooks pointed out that because the machines are completely modular there s a choice of 40 different configurations PRO customers could add larger finishers or expand paper capacity if their needs changed These are good well built machines of solid quality And the price is right They won t break the bank but will last you a number of
3. The inclusion of a duplex continued www binfo co uk COMPETITION Portable DVD players For a chance to win one of these DVD players simply complete and return the following te The first two out of the hat after closing date will be the winner telecom Q1 Approximately how many office based staff does your organisation have Q2 What if known is your approximate Monthly quarterly Comms bill Monthly Quarterly Q3 Do you use BT as your land line supplier Yes No Q4 If no who do you currently use Q5 If yes to question 3 would you consider moving your billing to save money No Yes Q6 Channel Telecom is currently running an incentive scheme for Business Info readers offering a 50 M amp S Voucher for all readers who change their billing to Channel Telecom Would you consider switching to Channel Telecom Yes No Q7 Are you the person responsible for your organisations phone lines Yes No terms amp conditions apply the final portable DVD prize may differ from model shown All decisions are final and no correspondence will be entered into continued scanner that can scan copy fax both sides of a sheet in a single pass is what differentiates it from the next model down in the range the MFC 9460CDN Duplex scanning copying faxing is certainly a useful time saver but whether it warrants paying an extra 130 62
4. benefits are used by some organisations to help to convince their employees to embrace MPS Governments are also getting involved and there have been some recent examples of directives for public sector organisations to move towards MPS for environmental as well as cost reasons Excitement associated with MPS is building in Europe and the focus on offering MPS through the channel will clearly be a growth driver The key question is when will the financing supplies and parts firms be able to offer the diverse set of offerings and country level support required to enable the channel across Europe to successfully engage in MPS in a major way business intelligence about the rapidly growing opportunity of Managed Print Services From its landmark MPS study released in April 2008 to on going research covering North America Europe and Asia Photizo has emerged as a leader in dynamic business intelligence about the MPS market The company s thought leadership involvement with all participants in the market global market coverage and independence have made it the relied upon advisor for major participants in the MPS market Vendors dealers and enterprises can find MPS information and resources at www mpsinsights com Most advanced Looking at the individual countries within Europe the UK and Netherlands are the most advanced and fastest growing MPS markets followed by the Nordics Germany and France The development of M
5. for office for business DIARIES amp STATIONERY www collinsdebden co uk Unrivalled range of diaries notebooks account books and conference folders from Collins DOCUMENT MANAGEMENT www dicomgroup com Europe s leading provider of document capture and data management technology www kodak com go scanners Kodak Document Imaging are leading providers of document scanners and archiving solutions www pinpointdigital co uk File and retrieve all your paperwork in an instant with Pinpoints stand alone document scanner and network archiving system FAX MACHINES www shopuk co uk The MUST visit site if you are considering purchasing a fax printer or projector www muratec co uk All of your fax print scanning and copying needs catered for www muratec co uk All of your fax print scanning and copying needs catered for INC TANI DRSIEO sia el www railex co uk Visit our website for your free filing audit From the filing experts www rackline com For all your storage and filing needs FURNITURE AND SEATING www computingplus co uk Adjustable Workstations for multi users and individuals Desking Sit Stand and Ergonomic Seating for your IT workplace MAILING PRODUCTS www versapak co uk Mailing distribution products and services direct from the manufacturer www sealedair emea com A complete list of all your packaging and envelopes requirements from Large to small OFFICE PRODUCT SUPPLIES www
6. wonderfully easy to use despite its slightly poky design quiet and energy efficient but with flat and unexciting colour print quality It is cheaper than the MC561 but only by about 70 approx 490 online compared to 560 both ex VAT and its running costs are higher On balance have to give my vote to the Oki MC561 largely because output a lot of colour page layouts But if you were a small company without in house IT expertise that needed an affordable colour laser printer for stationery letterhead reports and spreadsheets and you opted for the Brother MFC 9465CDN would commend your choice For different reasons both printers merit four out of five stars whereas one with the best qualities of both would earn 5 stars with ease www binfo co uk Konica Minolta compact digital systems Spitfire is SIP Trunk provider iiyrwvanshenpeadsne for snom ON E IP PBX Konica Minolta has launched the bizhub PRO C6000 and bizhub PRO C7000 digital colour systems with print speeds of up to 60 and 71 pages per minute respectively in mono or colour These new compact systems are aimed at central reprographic departments high volume office environments and specialist users requiring high quality colour such as graphic design and advertising agencies Although compact the bizhub PRO C6000 and C7000 have a robust all metal construction and are suitable for high monthly output volumes Operation is simple operation programming fo
7. DATA centre worLD CONFERENCE amp EXPO 2 3 MARCH 2011 OLYMPIA e LONDON Data Centre World the only free to attend UK conference and exhibition to focus on the issues surrounding selecting outsourcing building and running a data centre The largest gathering dedicated to data centre professionals in Europe helping attendees manage existing and future data centre needs THE DATA CENTRE WORLD CONFERENCE covers the latest trends and technologies and includes case studies from the UK s top companies and the leading outsourced operators Learn from case studies Network with your counterparts in other organisations Meet the leading suppliers to the market Find out if outsourcing is an option for your organisation Discover how to save on your power consumption Gain advice of physical and virtual security See how web services can help your business View demonstrations and discuss your business needs face to face THE DATA CENTRE WORLD EXHIBITION includes over 100 leading technology suppliers showcasing their latest products and services to see the full list visit www datacentreworld com exhibitors IT decision makers within organisations who operate or plan to operate a data centre server room Third party data centre operators Distributors and channel partners Companies involved in the design build and maintenance of data centres To book your free place visit www datacentreworld com register www c atacentrewo
8. Institute for Personnel and Development CIPD showing that last year almost two million people called in sick at an estimated cost to the economy of 302million To help businesses succeed the transport charity has published an Active Travel Workplace Toolkit available on request from activetravel sustrans org uk and launched a free online travel planning tool to help promote walking or cycling to work Available on the Sustrans website it features on screen maps that enable users to plan everyday journeys and explore alternatives to car use including all 12 600 miles of the National Cycle Network Employees can search for local or national routes plot journeys and save up to 45 personalised routes www sustrans org uk 0870 903 9500 Key features include built in social marketing tools that enable employees to share their experiences and inspire each other and real time reporting with the ability to set targets for the volunteering programme and monitor progress towards reaching them Terry Ryall chief executive of v said Over the last four years we ve worked with over 200 businesses and 500 charities to create over 1 million volunteering opportunities in the UK Volunteering Works is the next step in the evolution of volunteering enabling businesses of all sizes to get on board and drive a workforce which is more economically and socially active www vinspired com www volunteeringworks org The mobile class
9. MDS specialists expand its portfolio of document solutions and invest in its global network of technology centres which deliver expertise in software and hardware integration essential to successful MDS deployments David Mills executive vice president operations Ricoh Europe told Business Info that recruitment was fundamental to the success of MPS We have to establish the infrastructure Our biggest priority is getting the right people They are fundamentally driving this approach he said This analysis is supported by Angele 14 Businessinfo magazine www binfo co uk orother at your side UP TO 200 CASHBACK OR FREE 3 YEAR ON SITE WARRANTY Terms and conditions apply Valid until 31st March 2011 KEEPING THE COST OF COLOUR PRINTING DOWN Our new A4 colour laser printers with optional super high yield toners deliver lower running costs vibrant colour and reliable performance Add print speeds of up to 28 pages per minute plus simple connectivity and it s clear that every Brother printer is a key component of any business Find out more at brother co uk Featured product the network ready MFC 9460CDN Production Print Konica Minolta has designated 2011 as the year of production print and with the launch of three new models it is set to make a big splash from the start Konica presses home its advantage Konica Minolta is continuing to make inroads in the produ
10. its working practices in an attempt to reduce operating costs optimise asset utilisation and improve customer service Following a relocation to temporary offices while the Council House is refurbished the Customer Services department has diary date week 7 9th 13th May 2011 See next month s Pen To Paper magazine for more details 0870 903 9500 footprint of office buildings better use of space is the compelling answer AWA estimates that power plays over office space and nesting behaviour add an extra 50 to property budgets A typical employee will be absent as much as one day in five as a result of annual leave days off sick training and off site meetings Yet corporate culture still puts a high value on the size of one s office and departmental ownership of space encourages managers to hold onto desks either to maintain their status or in case they are needed in the future Managers want to have their team around them but a more flexible approach is to operate in hubs anchor points around which the team gathers using available desks said Mawson What is needed is a complete understanding of the way that people can work With planning organisations can accommodate 14 employees per 10 workspaces through managed home working and flexible use of space With these measures 80 desk utilisation is achievable without affecting productivity Have you got Britain s messies
11. launch Plantronics showed how putting the headset on automatically changes Presence information in both Skype and Microsoft Lync softphones from red to green If you take it off again or take a call it will automatically revert to red The second new innovation and winner of an Editor s Choice award the Calisto 800 Series speakerphone is targeted at what Plantronics describes as a severely under served group the growing number of people who work from home some or all of the time Bill Loewenthal vice president of unified communications at Plantronics said When you look at how they communicate they have a PC mobile phone landline etc and have to juggle between them all And if they are working from home they probably spend a neari r iega orani E great deal of time in conference calls The Calisto 800 Series addresses the challenges faced by home workers with a choice of hands free speakerphones optimised for use with Microsoft Office Communicator and Lync and a new Bluetooth lapel microphone with a useful mute button and 360 degree sensitivity the PA50 that lets lets you walk around while conducting a hands free call The top of the range model the Calisto 830 has connections to analogue landlines a mobile phone via Bluetooth and a PC via USB so that users can manage VolP PSTN and mobile calls via one hands free unit A clear 2 4in backlit touch sensitive colour display makes it easy t
12. more information PCO way BEYOND PRINTING LEXM RK Lexmark data based on Lexmark Global Services customer experiences a ff Business relationships at risk as contacts go online Online communications are replacing traditional contact methods such as face to face meetings and telephone calls according to a pan European ICM survey sponsored by Canon Eight out of 10 respondents 78 said they were using more online platforms such as IM email and social networks while 15 claimed they were holding fewer face to face meetings and almost one quarter 22 reported making fewer desk based phone calls though mobile phone use has increased by 52 Traditional means of building customer relationships are also in decline with 32 attending fewer informal meetings e g lunch and 34 spending less time out of the office at conferences Email has become a key driver for conversations but even so more than one third 35 said that message volumes had not increased in the last five years in some cases they had declined Instead there has been much greater use of alternative communication methods According to Technology s Role in Evolving Business Relationships exactly half 50 of office workers now use social networks as a communications channel 25 use instant messenger more than they did five years ago Workplace collaboration tools such as Microsoft Sharepoint and Huddle are being used more almos
13. paper curl caused by the fusing process makes retrieving print outs harder than it should be But overall this MFP is exceptionally easy to use The Oki MC561 The Oki MC561 addresses the same market as the Brother MFC 9465CDN and has broadly similar print speeds and features but is based on a different technology LED is smaller and produces glossy rather than silky output We printed the same documents 36 Businessinfo magazine on the Oki MC561 as the Brother MFC 9465CDN and the results were illuminating Although the Oki MC561 is nominally faster 26 ppm colour and 30ppm mono it took 25 longer to output the 24 page PDF of PrintlT but half as long to output a 4MB JPEG of the Dell Streak So in terms of productivity there is little to choose between the two The big difference lies in print quality With a glossy finish and richer more vibrant colours Oki s printed output is in a different league to Brother s Thanks to its 2 bit engine the MC561 produces smooth gradations between colours for more a natural look The MC561 is also a better copier with cleaner sharper reproduction of images Interestingly it too is unable to scan or copy fluorescent colours could the two printers use the same scanner Oki s Direct USB function worked better than Brother s but still left much to be desired and was remarkably slow Where the Oki falls down is as a scanner The scanning function on the MC561 is the
14. phone system runs on any Windows PC and supports up to 200 users Another option is hosted telephony see case study on left As a hardware manufacturer Aastra does not provide hosted solutions itself but it does supply SIP and open standards based handsets that work with hosted platforms These are getting more and more highly featured with bigger screens web browser capabilities Presence messaging and information display Two of its latest models the 6725ip and 672 1ip have Microsoft Lync 2010 Phone edition software built in providing seamless integration with Microsoft s new unified communications server In addition Aastra will soon be launching its own ViPr range of desktop point to point conferencing solutions including the Aastra ViPr 4000 Aastra UK MD Alan Reeve told Business Info that for the next 20 years business communications would be characterised by a blend of hardware soft switches and cloud based services and that its handsets will work in all three environments Hosting has its place all you need is a handset on the desk But others feel they have to control and have ownership of equipment and they like to have hardware and software on their premises We have solutions for both camps he said www binfo co uk Competition fill in the survey below to enter Win an iPod in association with Pitney Bowes To celebrate the launch of the Connect Customer Communication Series the first f
15. retain its investment in existing technology as it expands For example a small business that has outgrown its 7 person Gigaset DX800A could continue to use it with the larger Gigaset T300 IP or T500 IP This is true not just of the new launches but also existing Gigaset phones Businesses that already have Gigaset cordless handsets at home or in the office will be able to use them with the new systems should they choose to do so www gigaset com pro 0870 903 9500 Gigaset targets small businesses Gigaset famous for its home telephones is making a play for the professional market with a new series of telephone systems for businesses with up to 30 employees The Gigaset range Made in Germany the Gigaset Pro range features all the virtues of the company s consumer handsets including attractive award winning product designs superior high definition sound HDSP and some interesting features notably the link2mobile function on its desktop phones see below Phone systems Gigaset has announced three Gigaset Pro IP phone systems for from one to 30 users The systems are designed for IP telephony but can connect to VoIP ISDN or the PSTN network Gigaset Up to 7 users Gigaset DX800A DE70O0 IP Pro The striking DX800A is an all in one phone system for small businesses and home offices It can accommodate six additional DECT handsets and be used to conduct four calls simultaneo
16. top tier other vendors Secre s Out one of the industry s hidden success stories with its innovative portfolio of future proof business telephone systems is 100 focused on telecoms Easy to sell product portfolio UC mobility DECT offering For more details now call our Sales Line Managed Print continued such as Sharp Konica Minolta Kyocera Mita Toshiba and Brother are entering the MPS market and rolling out programs across Europe Channel providers are now starting Germany However this resistance is being weakened by the imperative to reduce costs driven by the economic crisis MPS is also now starting to take off rapidly in the emerging markets of Ed Crowley is founder of the Photizo Group the market s main source for ongoing to make an impact with both OEM led and independent MPS offerings For the time being these are mostly on an individual country level with firms such as M2 Digital and Danwood in the UK and OP amp CS in France In addition to the traditional hardware resellers other channel players are starting to engage with MPS including large organisations in the IT distributor and office products sectors which will have the potential to provide an independent MPS offering on a pan European basis Russia and Eastern Europe albeit from a small base Reduced environmental impact is a dimension of MPS resonating particularly Strongly in Europe The environmental
17. version at www binfo co uk Businessinfo magazine 33 On Test The Brother MFC 9465CDN The Oki MC561 Printer ying amp yang New A4 colour laser MFPs from Oki and Brother are both good but for very different reasons A printer is like an open bottle of wine you can exist quite happily without it but as soon as one s available the temptation is to make the most of it Or so it was with the Brother MFC 9465CDN that was recently delivered to my home office For several years have worked easily without a printer in emergencies use the children s inkjet but these occasions have become as infrequent as a paper jam Today with electronic distribution of documents and large flicker free computer screens the need for hard copies is diminishing fast As businesses throughout the developed world are discovering reducing print volumes is ridiculously easy it s all a question of availability Stick a printer next to someone s desk and they will print everything stick the printer in the corridor and they will print everything but forget to collect a lot of it stick a printer in the corridor and ask employees to enter a code before the print is output and they will send everything to a server but in the end only pull down the jobs they really need 34 Businessinfo magazine placed the Brother MFC 9465CDN a USB cable s length from my desk and quickly reverted to old habits proof reading on paper no
18. years she said www konicaminolta co uk 16 Businessinfo magazine www binfo co uk Employee of the Month you can with business owner Claire Powell The smaller the office the greater the need for everyone It s not just a Canon i SENSYS multifunctional colour printer to pull their weight That s why a Canon i SENSYS it s the Employee of the Month month after month multifunctional colour printer is a vital member of your team i SENSYS A vital member of the team Its advanced colour imaging technologies provide a l l l competitive edge delivering outstanding colour reproduction FOr more information on the Canon i SENSYS as well as sharp black text colour range contact This is superior colour technology packaged for the Ebuyer Tel 0871 5213300 Office Etc Tel 0800 280 0804 SOHO small team environment It s reliable easy to use and produces maximum performance and productivity with insight Tel 0844846 3333 Viglen Tel 0172 720 1800 minimum demands on energy Misco Tel 0800 038 8880 XMA Tel 0115 846 4738 Canon Pee Baey Baa ppp northprint2011 10 12 May 2011 Harrogate UK www northprintexpo com A new look Tor Nornnprnnt 2011 The UK s favourite print show returns with an unmissable programme Featuring key visitor attractions Printers Profit Zone as featured at Ipex 2010 BPIF Finance Clinic X Wide Format Applications Showcase X Litho Technology Thea
19. yours they grow with you Vostro 3500 Vostro 230 A sleek light laptop designed specifically for small businesses with the right features and D plenty of value Ships Fast INCLUDES 50 SAVINGS amp Smart scalable design that is perfect both for your business today and years from now INCLUDES 100 SAVINGS 500GB HARD FREE 48 HOUR DELIVERY DRIVE UPGRADE amp FREE DELIVERY 4 2 WAS 529 Excl VAT E value code NPUK0O1 D012314 Offer valid until 25 01 11 Lease it 56 months lease only 19 85PM e Intel Core 2 Duo Processor E7500 2 95GHz 10O66MHz FSB 3MB Cache e Genuine Windows 7 Professional 5 6 WAS 419 Excl VAT E value code NPUKO1 N0135S01 Offer valid until 25 01 11 Lease it 36 months lease only 13 85PM e Intel Core i3 370M Processor 2 4GHz 3MB Cache e Genuine Windows 7 Home Premium na a 22 56cm sq er 15 6 40cm screen e 2GB Memory i e 5GB Memory e 250GB Hard Drive i e 500GB Hard Drive Upgraded from 320GB e 15 6 40cm HDF WLED Screen e 22 56cm E2211H Widescreen Monitor e 1 Year Limited Warranty Collect amp Return e 1 Year ProSupport Service Recommended Upgrades Recommended Upgrades Microsoft Office 2010 Microsoft Office 2010 Home and Business 139 Home and Business 139 3 Years Basic Support from only 2 22PM 3 Years ProSupport Service 1 59PM Grow to your full potential Dell co uk start up Call 0844 4
20. 44 3040 Call lines open Monday to Friday 8am to 8pm Ships Fast sess Dispatched tomorrow 1 The Ships Fast program offers selected systems that are available for delivery within 48 hours excludes Saturdays Sundays and Bank holidays following the date of order confirmation Any delivery dates specified are estimates and delivery within 48 hours of order confirmation is NOT guaranteed Delivery times of Dell products are subject to availability of systems and components and delay in delivery of goods is sometimes outside Dell s control Dell shall not be liable for any losses costs damages charges or expenses caused by any delay in delivery of the goods Software and accessories ship separately and may arrive after your system The selected systems available for Ships Fast are limited to certain systems and upgrades but customization options are limited Dell s general Terms and Conditions of sale apply and are available on www dell co uk 4 Ships Fast Lease available from Dell Capital Services provided by GE Capital SolutionsLimited 2630 The Quadrant Aztec West Bristol BS32 4GQ Registered in England and Wales No 06299476 VAT No GB 545 723044 Registered office Meridian Trinity Square 23 59 Staines Road Hounslow Middlesex TW3 3HF Lease for UK customers who intend to use the equipment for business purposes only Prices exclude VAT Min order value 300 Max order value 75 000 All applications are subject to sta
21. 9 RRP for the MFC 9465CDN compared to 499 for the MFC 9460CDN is debatable Ultimately it may come down to how many people you expect to use the device If it is for a busy department and you want to avoid bottlenecks the extra investment might be justified The scanner itself is remarkably easy to use with scan to image email or OCR amongst other options The printer comes bundled with ScanSoft PaperPort software with optical character recognition OCR by Nuance for converting scans into editable text This caused my PC to slow down so dramatically chose to remove it Scan to email worked perfectly pressing a button on the MFP instantly opened up a new Windows Mail message on my PC with the scan already attached One weakness of the MFC 9465CDN as a scanner and by extension as a copier is an inability to pick up certain fluorescent colours Fluorescent yellow text on the cover of a Match of the Day comic appeared as a faint yellowish grey on scans and copies as did the yellow markings from a Sharpie highlighter This quibble aside the MFC 9465CDN is a useful colour copier with all the expected features ID copy 2 in 1 4 in 1 and 25 400 zoom From an ergonomic perspective the MFC 9465CDN is compact and not especially large for a colour laser printer It s noisy on start up and when printing in duplex mode but powers down very quickly after use The combination of a small internal output tray and slight
22. Business THE WORKPLACE amp TECHNOLOGY MAGAZINE FOR SMES WWW BINFO CO UK ISSUE102 Lexmark Genesis The wait is over COLOUR MFPS WIN A MOUSE MANAGED PRINT SERVICES Since leaving his law career to pursue a passion for baking Warren Brown has found the sweet smell of success In cakes made from scratch But as his business grows so does the need for increased security Thanks to reliable Dell retail solutions backed by Trend Micro Worry Free Business Security Services Warren can protect his critical data without slowing down his systems And with Dell PowerEdge Servers based on the Intel Xeon Processor Series Warren enjoys accelerated data encryption for faster performance of his highly secure applications Dell Intel and Trend Micro the ultimate recipe for keeping your data protected Warren Brown Founder of CakeLove and recipient of Dell s Makeover 2010 by Trend Micro Incorporated All rights reserved Trend Micro the Trend Micro t ball logo InterScan and Worry Free are trademarks or registered trademarks of Trend Micro Incorporated All other product or company names may be trademarks or registered trademarks of their owners Intel the Intel Logo Intel Core Core Inside Xeon and Xeon Inside are trademarks of Intel Corporation in the U S and other countries B U S in ess in ie FOR THE LATEST INDUSTRY NEWS VISIT WWW BINFO CO UK Editor Business Info is a
23. Olibook is how stylish it is Borrowing much from the iPod generation it is brilliant white thin about 30mm at its deepest and light 1 6kg sitting neatly in the gap between traditional laptops and smaller less powerful netbooks Once out of the box the Olibook 1300 was easy to set up and personalise It came with all the functionality would expect from a business class laptop including Windows 7 Professional Intel Core 2 Duo processor WiFi connectivity 2GB RAM a 320GB hard disk and ports for all of the latest media card types As ever there is a trade off between portability and screen size but the 13 3in WXGA LED display is big enough for viewing web pages emails spreadsheets and PowerPoint presentations without having constantly to scroll up and down This just as well as found the cursor control a little tricky a problem have with many notebooks but which is easy to info tried and tested Complete security Snuko has embedded secure on line back up from Mozy into its anti theft solution This already provides three key services to secure lost or stolen devices including device lockdown to prevent the use of any function other than an application to report that it has been found tracking via wireless communication and Identification including filming of the thief via the device s webcam Automated online back up by Mozy ensures that the user need for additional hardware This makes it easy t
24. PS has been held back by a cultural resistance to outsourcing in some countries especially southern Europe and to some extent France and To see selected Webcasts of the MPS Conferences visit the Photizo Group s MPS Conference site at www mpsconference com wrapup ondemand html Ricoh to accelerate transition to global MDS provider Boyd general manager of Document Solutions amp SMB markets at IDC who cites Ricoh s expertise in change management as one of its two major strengths the other being its ability to manage multi vendor fleets David Mills added that Ricoh planned Ricoh has announced that it is to invest 300 million in managed document services MDS over the next three years as it seeks to gain ground on market leaders Xerox and HP and increase its MDS revenue from 1 billion in 2010 to 3 3 billion by the end of 2013 to target large multi national organisations The outsourcing of printer management first before developing packaged offerings and related documents services is a major addresses That s where we differentiate Ricoh is for small and medium sized businesses growth area for printer manufacturers from traditional MPS expanding We want to offer MDS first to large which according to some analysts is To help it complete the transition from its portfolio global customers so getting expertise fundamentally reshaping the printer an MPS to an MDS provider capable of of document across
25. ackground colours but you can also import your own image logo or text e g a technical support helpline number 2 Intelligent action panel The top right hand corner of the screen gives access to a very useful panel showing a selection of further actions based on selections already made For example if you press two sided copy it will display a list of the most appropriate options such as stapling eco mode and so on The intelligent action panel changes in line with your choices and removes the need to dig down through menus Press Call Eco Program and it will automatically output the document in the most eco friendly fashion 3 Scan previews The large colour 10 1in touchscreen gives instant previews of scanned so that you can make adjustments at the MFP before completing a job This is particularly useful when making duplex copies or printing booklets as it also shows the position of staples If you see that one of the pages has been scanned in upside down you can change its orientation with a swipe of the finger You can also edit scanned copied pages sequentially or in 3D documents using your finger to re order pages insert blank sheets or even erase specific areas of the page such as a photo or line of text For more information on Sharp s new MFPs please see the March issue of PrintIT Registered readers will receive a copy with the next issue of Business Info Anyone else can view an electronic
26. arketing costs for voluntary sector UK Mail has announced a partnership with the National Council for Voluntary Organisations NCVO to give members and other voluntary organisations access to its desktop to doormat mailing service A complete print production and mailing application for all general office marketing and fundraising mailings imail allows users to create an online account and send mailings from a PC to delivery in two days a next day service is available for urgent mailings Letters or A5 cards can be printed in black and white or colour enclosed and mailed for as little as 30p each in print runs of one to 100 000 plus Printing takes place at the imail print centre closest to the delivery address which reduces the environmental impact of mailings UK Mail Group is the UK s leading alternative mail services provider Every day it handles in excess of 17 million items from more than 2 000 customers amounting to 17 of all addressed mail within the UK According to Royal Mail more than 45 of all letters delivered by Royal Mail are now handled by a rival company under access arrangements www businesspost com office Mail tracking for special deliveries Neopost has introduced new inbound mail tracking and proof of delivery software that enables office managers mailroom supervisors or Mail Centre Directors to track the progress of recorded delivery items registered post and parcels through
27. ation 400 office coffee machine The new version boasts an improved user interface easy to use concave buttons and new drinks options including this delicious looking layered cappuccino www myflavia co uk 01256 487090 with email overload Despite the findings of ICM s study see left nearly one in three UK respondenst to a survey by cloud computing provider Star claims to be losing control of email as the typical office worker now sends and receives 110 messages a day source Radicati Group The 2010 Star Email Survey found that 17 of office workers feel their day revolves around managing email while 14 said they were drowning under a wave of electronic messages One in five said they spent more than an hour a day or 32 days a year managing email Interestingly over 55s feel less swamped by email than their younger counterparts more than half of this age group 54 feel that they are completely in control of their email compared to just 41 of those aged 16 34 www star co uk managingemail Email and social networks merge Changing demographics and workstyles will drive rapid take up of social networking services by business users according to Gartner The research organisation predicts that by 2014 social networking will have replaced email as the primary means of interpersonal communications for 20 of office workers Speaking at the Gartner Symposium ITxpo 2010 held in Cannes France in No
28. aving sleep mode and one to revert to the home page The new MFPs may mirror trends in consumer electronics But the new graphical user interface GUI is much more than a gimmick or fashion statement In conjunction with Sharp s new OSA 4 0 platform it delivers remarkable ease of use and some very clever productivity features We cover these and the MFPs other enhancements in more detail in the March issue of PrintIT available online at www binfo co uk But here as a taster are just three reasons why we think you should hot foot it to your nearest Sharp showroom to get a closer look 0870 903 9500 1 Customisation You can make the user interface as simple or as complex as you like just like on a smartphone The home screen has room for 60 icons across five pages with the option to divide the screen so that the bottom half always shows the same icons giving you one touch access to the most important applications or functions from any screen The MFP can accommodate up to 20 home screens accessible via separate log ons These could be for individuals or more likely for different departments Each home screen can have a different selection of applications or pre programmed copy scan jobs For example the personnel department home screen could feature separate scan profiles for each member of the department customised with a photo of the employee in question Sharp offers a choice of seven b
29. ays have been optimised to work together The all in one scalable solution allows customer facing organisations such as retailers to create and show multimedia content on multiple networked displays across a site or sites The solution can display up to two pieces of full HD content simultaneously and supports RSS feeds with text and icons for weather and stock news www ge com Make your PC run faster TuneUp Utilities 2011 is very useful software for anyone whose PC is not running as well as it should Poor performance and slow start up speeds are often caused by applications running in the background even when they are not being used TuneUp s Program Deactivator with Programs on Demand technology overcomes this problem by allowing the user to disable programs when they are not required This ensures that all services start up entries background processes and scheduled tasks of disabled programs are inactive and don t consume any power When disabled programmes are needed they can be re activated with a double click of the mouse Tibor Schiemann Managing Director of TuneUp commented TuneUp developed Programs on Demand technology following an experiment testing how much a typical PC suffers under the load of having 200 applications installed on it The result was an IT catastrophe the boot time took over seven minutes and the performance of the PC was comparable to a vintage machine from over a
30. cessful competition entrants a discount of 30 on the purchase price of a Penguin 22 Businessinfo magazine Q2 What is the name of Posturite s health amp safety training division Job Title Tel If you would prefer not to be contacted or receive further mailings relating to this competition please tick the box Size no barrier The Gyration Executive Air Mouse Elite with MotionControls is now available for Macs running the Leopard and Snow Leopard operating systems The motion controlled mouse can be used on the desktop or in the air The combination of wireless technology and built in gyroscopic sensors which enable users to position the mouse by hand movement gives business people the freedom to move around the room as they present Bundled Movea MotionTools software allows users to customise activate and control desktop applications with the flick of a wrist The Gyration Executive Air E En Mouse Elite is available hor on its own or in a bundle with a wireless keyboard www gyration com Something in the air A productive alternative to touchpads the ultra mini Swiftpoint Mouse 59 99 is so small that it can be operated on one s knee or on the laptop itself Swiftpoint claims that its small size is no barrier to productivity In an independent experiment involving a group of university students the Swiftpoint Mouse was shown to be 30 40 more efficient t
31. controlled circulation magazine Applications for free copies James Goulding 0780 308 7228 jamesg binfo co uk will be considered upon receipt of a completed and signed reader info card Advertising Director or online form Business Info is available on subscription 40 p a to UK Ethan White 01474 824711 ethan binfo co uk companies or residents and 75 p a for non UK subscribers Publishing Director Neil Trim 07803 087229 neil binfo co uk Kingswood Media Ltd 4 New Cottages Green Farm Lane Shorne No part of Business Info magazine can be reproduced without the prior permission of the Kent DA12 3HQ publisher Copyright 2011 Kingswood Media Ltd ISSN 1464 8814 Tel 01474 824711 Email info binfo co uk Design Sandtiger Media www sandtiger co uk The opinions expressed by contributors are not necessarily those of the publishers who cannot accept responsibility for any errors or omissions 05 Tech Agenda The Top 10 technologies for 2011 revealed This month sees the launch of Sharp s new range of colour A3 MFPs see page 33 Colour touch screens have been a feature of office copiers for several years 10 Cover Story The wait is over with Lexmark s Flash Scan technology but Sharp s are notable for being the first with finger swipe technology that lets you manipulate thumbnails S CNN by sliding swiping twisting and stabbing your finger 13 Managed Print Services Ed Crowley analyses the prospects of on t
32. conventional lines between work social and home lives are blurring and there is a growing need for information to be available on demand from almost any location IT Decisions 2011 presents an integrated view of Virtualisation Storage amp Mobile amp Wireless Accessibility Datacentre Optimisation e Identity amp Security in the Cloud Cloud Computing amp Green IT Governance amp Compliance Software as a Service SaaS Open Source Software Development Enterprise 2 0 Social Media amp Interoperability amp Standards Collaborative Working Risk Management Procurement amp Unified Communications amp VOIP Contractual Issues Access an extensive programme of thought provoking keynotes and seminars executive briefings independent advice clinics and demonstrations of all the latest innovations helping you to understand and evaluate their significance within a wider strategic context Apply for your FREE place now at A touch of magic People used to spend too long standing at MFP control panels because they couldn t work out how to programme copy jobs With Sharp s new colour A3 MFPs it is likely to be because they are having too much fun The MX 2610N and MX 3110N are the industry s first MFPs to feature a smartphone like 10 1in colour touchscreen display with finger swipe control technology In a complete break with the past there are just three hard buttons one to power up the machine one to put it into energy s
33. cs ranging from how to implement an MPS program in a large corporation to the MPS financial models for resellers Photizo Group provided interesting insights from a large number of global MPS Studies market forecasts and other analysis The event provided insights into a market that is forecast to grow from 28 billion globally to almost 70B by 2014 Europe is predicted to be the largest MPS market by 2014 fuelled by the growth of MPS in the channel and among small and medium sized businesses Signs that MPS is gaining momentum are evident throughout Europe In part the impetus is being driven by the efforts leading OEMs e g Xerox and HP are taking to invest and develop their programs both at the top end with more advanced Stage 3 offerings for enterprise level clients and lower down with channel programs for the mid size and SMB sectors Ricoh is emerging as a strong challenger to enter the top tier of MPS providers with a strong emphasis on enterprise level clients and business process outsourcing Canon is also rapidly building its MPS program it recently announced a joint venture with Accenture to drive more advanced workflow solutions and will work increasingly closely with Oc which already has its own well developed MPS offering with particular strengths in high volume environments Lexmark continues to be a significant contender with particular strengths in some vertical segments of the market Just behind this
34. ction print market by offering commercial printers and corporate reprographics departments CRDs digital alternatives to offset litho that meet the growing need for short print runs and variable data printing applications At the end of last year its challenge gained new impetus with the launch of three powerful new models the bizhub PRESS C8000 the bizhub PRESS C7000 and the bizhub PRESS C6000 All three models feature a new eight beam laser engine offering 8 bit full colour resolution of 1200 x1200dpi a Screen Enhancing Active Digital Process SEAD II that includes a variety of automated colour management tools for consistent colour quality even at high speeds and a skew detection system In addition all utilise Konica Minolta s third generation Simitri HD polymerised toner offering low temperature fusing even on thick paper and include a mechanical decurler to keep pages flat through the paper path The latter can be enhanced with an optional humidifier standard on the C8000 which by raising the moisture content of uncoated paper up to 130gsm is claimed to reduce curl and static charge The machines are available with a choice of controllers including external options from EFI and Creo and an economical embedded controller from Konica Minolta which it is targeting at CRDs that don t need sophisticated colour management tools The bizhub PRESS C8000 The bizhub PRESS C8000 takes Konica Minolta into a new s
35. d an iPhone app giving facilities managers a quick and easy way to compare the ethical credentials of 700 brands Brands are ranked in 72 product specific league tables Industry sectors covered include Food amp Drink Health amp Beauty Travel Energy Fashion Home amp Office and Money The app costs 2 99 from itunes 10 of net revenue is being donated to Friends of the Earth Po Ethical Categories GUIDE Window film has net positive eco impact Solar control window films are often promoted as an environmentally friendly retro fit because of their energy saving potential Solar Gard for example claims that by stabilising interior temperatures its films reduce the energy needed for cooling buildings by up to 30 Solar Gard has now substantiated these claims in an environmental product declaration EPD for its window film carried out in accordance with the ISO 14040 and 14025 standards for Life Cycle Analysis LCA reporting This shows that the environmental impact of making Solar Gard solar control window film including raw material extraction manufacturing distribution to 90 countries and disposal is more than offset by customers energy savings www solargard co uk energy Pens are number one target for office pilferers More than three out of four 76 employees have stolen from their place of work according to a recent survey conducted by office design company Maris Interiors Men a
36. d services such as voicemail auto attendant and intelligent call routing instantly wherever they are needed Wightcable recommended the new service to Cowes Week Ltd a Wightcable customer since 2002 as a means of reducing call costs and achieving the flexibility and scalability needed to support a workforce that in the run up to Cowes Week rises from three full time staff to as many as 100 spread across three sites the Regatta Centre information office the Royal Yacht Squadron race management and the Media Centre which houses up to 400 journalists during the event Wightcable expects Cowes Week s 30 Businessinfo magazine move to VoIP telephony to reduce call costs by 50 with additional savings from the use of a hosted infrastructure that removes the need for PBX maintenance contracts and costly upgrades Under a three year sponsorship deal Aastra is supplying Cowes Week with VoIP telephone handsets all year round including during the regatta in early August when a large number of additional handsets are needed This arrangement has removed the need for any capital investment and allowed Cowes Week to maximise the cost savings that VoIP delivers through reduced line rentals and call costs Commenting on Cowes Week s new improved infrastructure Michelle Warner Cowes Week Sales and Marketing Director said What we have now is an incredibly flexible and productive infrastructure which is scaled up si
37. decade ago Swiss Army USB with biometrics There are USB sticks and there are Victorinox Swiss NS Army USB sticks The multifunctional personal storage devices are everything you would expect from the manufacturers of the iconic Swiss Army Knife versatile neat and reliable New models include the Victorinox Slim and Victorinox Slim Duo combining USB storage up to 128GB with standard pocket knife functions available in flight friendly versions and the Victorinox Secure SSD combining a 265GB solid state drive with secure data encryption and a Swiss Army Knife Security minded users may be interested in models with built in fingerprint authentication including the Victorinox Secure and Victorinox Presentation Master with laser pointer and Bluetooth remote control Military grade security IP handset manufacturer Snom has joined forces with security specialist GSMK CryptoPhone and developed a desktop IP phone with military grade voice encryption The IP 19 allows users to make end to end encrypted calls over any IP network keeping call contents safe from malicious eaves droppers It is compatible with all GSMK CryptoPhone IP mobile satellite and fixed line encryption products www cryptophone de www snom com Businessinfo magazine 23 Business ON TEST Olivetti Olibook 1300 Notebook Ethan White takes Olivetti s latest notebook out on the road The first thing that strikes you about the
38. e compared to current online sales price if the promotional components were upgraded individually Promotional offers limited to maximum 5 systems per customer Offer due to end 25th of January 2010 Desktops and laptops listed include Microsoft Office 2010 Starter as standard Discs burned with DVD RW DVD RW and DVD RW R drives may not be compatible with existing drives and players using DVD RW media provides maximum compatibility Special media and or third party software may be required Actual hard drive capacity will be less due to material and operating system which are preloaded Actual results will vary Dell Services do not affect customer s statutory rights They are subject to Terms and Conditions which can be found at www dell co uk servicedescriptions smallandmediumbusiness Dell ProSupport is only available in certain countries and or regions Service may be provided by third party Response times may vary according to the remoteness or accessibility of Product location Technician will be despatched if necessary following phone based trouble shooting Service may be provided via telephone or internet where appropriate Certain restrictions apply Basic Hardware Support is only available in certain countries and or regions Service availability is not guaranteed and is subject to scheduled downtime for maintenance and events outsider of the control of Dell Microsoft Windows Microsoft Office 2010 and Windows 7 are trademarks or register
39. e will be the winner Business Info Pitney Bowes Survey Kingswood Media 4 New Cottages Green Farm Lane Shorne Kent DA12 3HQ The deadline for entries is 30 March 2011 Name Company Address Postcode Tel Email 1 Do you currently use a franking machine in your organisation Yes No 2 If Yes how old is your current franking machine 3 Who is the manufacturer of your current franking machine 4 Would you find the addition of colour print on your mailings beneficial Yes No 5 Does your organisation produce mass mailings local marketing initiatives Yes No 6 Rank the following use of colour on envelopes in order of importance to you with 1 as the most important Promotional offers Product launches Invoices Late payment notices Internal mail Invitations Display Company logos Other Please specify 7 Would you be interested in finding out more information about the new Connect or other franking products from the Pitney Bowes range Yes No the final iPod Nano may differ from model shown All decisions are final and no correspondence will be entered into The future of integratec decisions 2011 28 29 June 2011 QEII Conference Centre Westminster London Almost every aspect of the digital world is now converging at an unstoppable rate data voice and video email messaging and social media desktop remote and mobile devices The
40. ed trademarks of Microsoft Corporation in the United States and or other countries Celeron Celeron Inside Core Inside Intel Intel Logo Intel Atom Intel Atom Inside Intel Core Intel Inside Intel Inside Logo Intel Viiv Intel vPro Itanium Itanium Inside Pentium Pentium Inside Viiv Inside vPro Inside Xeon and Xeon Inside are trademarks of Intel Corporation in the U S and other countries agenda E T Gartner has compiled a list of the 10 technologies it believes will have the greatest impact on enterprise strategies in the next three years Gartner defines strategic technologies as ones that have a high potential for disruption to IT or the business require a major dollar investment or offer strategic advantages to early adopters As such they should be considered as part of any organisation s strategic planning process Gartner predicts that by 2013 25 of the content workers see each will day include pictures video or audio Photo shows the Cisco EX series desktop videoconferencing system By the end of 2010 1 2 billion people will carry handsets capable of rich mobile commerce like the Dell Streak 7 shown at CES 2011 8 Businessinfo magazine The Top 10 technologies for 2011 1 Cloud Computing Cloud computing services exist along a spectrum from open public to closed private The next three years will see the delivery of a range of cloud service approaches that fal
41. egment of the market thanks to colour print speeds of up to 80 pages per minute 40ppm for SRA3 sheets a maximum input capacity of 10 760 sheets the ability to take 350gsm stock from any tray duplexing at 300gsm and recommended print volumes of up to 500 000 pages per month The C8000 features a number of interesting new features designed to boost productivity and improve image quality including a new fuser design with a larger contact area for faster throughput e g SRA3 at 40ppm compared to 19ppm on the C7000 suction fed sheet feeding with air separation before feeding ultrasonic sensors that detect double feeds and stop the engine instantly to prevent damage to the fuser and a cyclonic filter which sucks airborne toner from the engine for the cleanest possible output In response to feedback from customers who found output from its previous production devices a little flat Konica Minolta has added a second fuser unit on the 8000 that adds a subtle sub gloss sheen to the printed page The 8000 was first shown at IPEX in July 2010 and Konica Minolta is currently fulfilling orders taken at the show It already has 23 letters of intent and is confident that it will convert 80 of these by the end of the financial year Pauline Brooks group product manager for the production print division Konica Minolta Business Solutions said The 8000 is being embraced by the commercial market because of its paper and substrates
42. er 10 countries Protecting for 25 years Visit www selectaDNA co uk and www selectamark co uk or call us on 01689 860757 to find out more Selectamarkplc Advanced Asset Protection Advanced Forensic Marking Permanent Visible Marking Itimate Bicycle Security Secured by Design Official Police Security Initiative
43. erformance and ruggedness 9 Ubiquitous Computing The work of Mark Weiser and other researchers at Xerox s PARC paints a picture of the coming third wave of computing where computers are invisibly embedded into the world As computers proliferate and as everyday objects are given the ability to communicate with RFID tags and their successors networks will approach and surpass the scale that can be managed in traditional centralised ways 10 Fabric Based Infrastructure and Computers A fabric based computer is a modular form of computing where a system can be aggregated from separate building block modules connected over a fabric or switched backplane www gartner com www binfo co uk PURE a PERFECTION The new Samsung A3 colour multifunction devices will revolutionise your workplace The MultiXpress CLX 9250ND CLX 9350ND extends Samsung s renowned functionality ease of use and low total cost of ownership to A3 colour printing copying and scanning With fast print soeeds and impressive media handling and finishing the CLX 9250ND CLX 9350ND is the ultimate workgroup MFD Use it to produce large format documents from complex spreadsheets to A4 colour booklets or take advantage of the scanner and workflow solutions to transform business processes and productivity Adjustable Display The control panel tilts and moves side to side for comfort and ease of use An 8 9 colour LCD touc
44. es the Lexmark Genesis 815 inkjet all in ones with a striking new all in one design and super fast scanning technology that brings outstanding productivity and ease of use to home and office users Businessinfo acee 10 Businessinfo magazine www binfo co uk A new development from Lexmark Flash Scan uses 10 megapixel digital camera technology to convert documents into digital formats in as little as 3 seconds compared to anything from 13 to 90 seconds per scan on a traditional linear scanner Instant previews on the MFP s 4 3 inch colour touch screen in less time than it takes to open the scanner lid and take out the scanned document removes the uncertainty and doubt that customers can experience when scanning with conventional scanners A secondary benefit of Flash Scan technology is a much greater depth of field up to 25 feet which improves clarity when scanning the curved margins of bound documents Magazines books and reports are easily inserted either from above or the side thanks to a spring loaded floating hinge Genesis scans at a resolution of 300dpi This looks low compared to the maximum resolution of 4 800dpi on other Lexmark all in ones but it is more than adequate for all but the most demanding graphics applications and helps contribute to very fast scan speeds and manageable file sizes Moreover as Lucas points out 98 of customers never change the default settings of 300dpi or less any
45. esigner Carl Gustav Magnusson has been honored with an iF product design award following its Gold in the Best of NeoCon competition Best of Show award at IIDEX NeoCon Canada and Grand Prize in the Product Innovations Awards sponsored by Buildings Magazine The energy saving LED lamp boasts a number of industry firsts including use of a PIR Passive InfraRed sensor to detect infrared waves emitted by the user s body a USB port outlet that allows hand held devices to be plugged in and a Powermat surface in the lamp base that recharges electronic devices wirelessly Conflux produces 1000 LUX from 9 watts offers a life span of up to 50 000 hours and is PVC and lead free www teknion com Create your own gallery Facilities managers looking for a quick way to spruce up offices and reception areas might be interested in photo acrylic prints from Fotolnsight Sometimes described as behind glass prints Acrylic Photo Glass Prints turn digital photographs into long lasting easy to clean posters To make them Fotolnsight produces an image on real photographic paper and bonds it with completely transparent adhesive to a sheet of acrylic glass up to 1cm thick As light passes through the side of the acrylic it illuminates the image giving it additional depth and colour brilliance http fotoinsight co uk ae TRE Teal f Ethical rankings The Ethical Company Organisation publisher of The Good Office Guide has launche
46. gate print model that relies on hugely overpriced consumables www dascom co uk reducecosts B a unlock hardware investment Siemens Financial Services SFS is promoting leasing as a convenient way of acquiring energy efficient equipment at a time when businesses may be reluctant to make significant capital investment in new technology Its survey of 7 000 company executives in Germany France United Kingdom USA China Poland and Turkey found that 65 of UK respondents were delaying investment in energy efficient technology for financial reasons However SFS argues that forward thinking organisations are using asset financing to align monthly _ expenditure iian with monthly energy cost 6 Businessinfo magazine savings achieving payback periods of just two years in some instances Peter Austin general manager of Siemens Financial Services Ltd said In an asset finance arrangement large amounts of capital are not tied up or frozen through up front purchase Instead regular monthly payments can be aligned with actual monthly savings from lower energy expenditure Such arrangements can accommodate technology upgrades and avoid technology lock in He added In the office imaging equipment is now available with hugely efficient power up and power down cycles Multi functional devices can perform different tasks on the same platform Heating ventilation and air conditioning is a
47. gnificantly during the regatta and helps ensure the smooth running of this world class event Wightcable s VoIP platform complemented by Aastra handsets seamlessly connects three critical locations in and around Cowes and looking ahead will enable us to deliver comms support to the world s media www aastra com www aastra telecom uk com The full set Aastra provides a full portfolio of communi cations solutions for businesses of all sizes including PBXs handsets softphones running ona PC or smartphone applications and even finance options for resellers and end users In addition to its switches Aastra provides a range of solutions that help customers get maximum value from their investment in hardware One that s attracting a lot of interest is Aastra s FMC fixed mobile convergence application that integrates smartphones with Aastra phone systems A great way to reduce the cost of mobile phone use on a business s premises it also gives workers one number for contacts to call with the ability to switch from a fixed line to a mobile in mid call Another useful solution is the Aastra Solidus eCare contact centre which adds call centre applications to the company s MX ONE enterprise phone system In addition to hardware based phone systems Aastra offers a range of alternative options for businesses today notably a new soft PBX the Aastra 800 Already very successful in Germany and France this fully featured
48. h screen provides easy navigation of menus SRA3 450x320 mm Flexible Paper Handling A3 420 x 297 mm Support for larger paper sizes up to SRAS and media up to 253gsm in weight lets you produce high impact marketing material in house Simple Paper Loading Large handles and adjustable paper guides ensure paper can be replenished quickly A standard tray holds 1 040 sheets Intuitive 8 9 Touch screen The programmable touch screen makes operation quick and easy Pre programme common copy jobs for no fuss copying Easy Consumables User replaceable toner cat trid keeps servicing to a minimum and LE warning lights amp email alerts indicate _ when the imaging unit is at the end life iiie Ease of Use All elements are clearly labelled with symbols and icons for ease of use Red and green LED lights give at a glance indication of machine status Samsun Srollelelan lelienivlareirele Colour Xpression MultiXpress CLX 9250ND CLX 9350ND www samsung com uk Lexmark is taking home and office printing to a higher plane with the launch of the Genesis all in one featuring innovative Flash Scan technology One of the most innovative products launched This four in one printer copier in many many years is how Bill Lucas worldwide Saunt ae COMIN iig y yy strengths of Lexmark s new product marketing director for Imaging Solutions and generation of web enabled Services describ
49. han a touchpad Another benefit of the fully featured mouse is its long battery life a full 90 minute charge via the wireless USB dock will provide up to four weeks of normal gf usage while a 30 second P rapid charge will provide one hour s operation www futuremouse com Fine Mita Fujitsu has launched what it is describing as the world s first biodegradable mouse the Fujitsu Mouse M440 ECO In an attempt to reduce the mouse s environmental impact Fujitsu has used biodegradable materials made out of renewable resources Arboform and Biograde instead of plastic This is not the first time that Fujitsu has cut the amount of plastic in its products Last year it introduced the KBPC PX ECO keyboard which also included a high percentage of biodegradable material Biodegradable mouse lt l www binfo co uk MFP with built in phone system Panasonic s latest business MFP takes multifunctionality to new heights by incorporating a DECT telephone system and answering machine plus the usual print copy colour scan and fax functions in a single desktop device costing in the region of 200 250 However it is let down by a lack of two sided duplex printing The Panasonic KX MB2061 multi communication centre can be used with up to six cordless DECT handsets each with its own extension and includes the ability automatically to forward voice messages and faxed documents to a user s emai
50. he display A second Apple iPhone like feature managed print services in Europe enabled by the latest version of Sharp s OSA Open Ses eee eee Systems Architecture is the ability to display icons of 14 Managed Document Services y a 4 P y Ricoh spends big to achieve leadership in applications provided by Sharp and third parties managed document services Let s hope Sharp is able to resist calling them apps 19 Innovations This most over used of terms is fine for consumer Smart technology for business people oriented games etc but hardly appropriate for the in the home office or on the road powerful printer related solutions designed for use 22 Competition with Sharp MFPs Come back solutions all is forgiven We have six Penguin vertical mice to give away 29 Telecoms A report in The Times that Barclays is to stop providing Gigaset enters the business telephony market with a new range of telephone systems and desktop phones asset finance to businesses with an annual turnover of less than 5 million is a blow to many small and medium sized businesses It is particularly unwelcome at a time when asset 30 Hosted Telephony Why running the world s largest regatta is plain sailing with hosted VoIP telephony 33 MFPs Sharp points to the future with ground breaking new user interface financing is being promoted as a way for smaller firms to acquire modern energy efficient equipment like Sharp s new
51. ile feature and a Bluetooth headset in addition to corded and DECT options plus a USB port and Gigaset Mobile Office feature which enables users to save private phone settings on a USB stick which they can then load onto another DE900 This gives users the freedom to work in other departments or offices and make and take calls as if they were at their usual desk In addition to these new phones Gigaset Pro phone systems can be used with Gigaset s existing IP phones DECT base stations and its full range of DECT phones including the C entry level E shockproof waterproof S business and SL designer classes Businessinfo magazine 29 Hosted Telephony Working in Partnership A combination of hosted VoIP telephony and Aastra IP handsets has helped Cowes Week Ltd meet the challenge of running the world s best known sailing regatta Cowes Week has successfully streamlined its operations and achieved cost savings with the implementation of a VoIP Voice over Internet Protocol hosted telephony service provided by Wightcable Ltd the Isle of Wight s incumbent Tier One carrier and Cowes Week s official telecommunications sponsor Wightcable provides more than 15 000 homes and businesses on the island with TV broadband and telephony services including a VoIP hosted option which removes the need for on premises equipment other than handsets and makes it possible for customers to add new extensions an
52. irmation based on your postcode Ed Crowley assesses the prospects for managed print services MPS in Europe In the world of managed print services MPS Europe represents an interesting set of contradictions Some of the first major enterprise MPS engagements took place in Europe Lexmark s win of UBS Ricoh s win of Unilever and a number of other large multi national engagements in the late 1990s and early 2000s were constructed in Europe While many of those contracts were closer to a pay for print contract than we would consider true outsourcing today these engagements represented the beginning of an industry and a new business model for a traditional transaction centric industry They also provided an incredibly rich learning ground for early pioneers to begin developing infrastructure for today s global MPS engagements Given this early lead the European market should be the centre of MPS globally and be leading the market And in some ways it is there is an incredibly rich experience base and some of the leading firms in the MPS assessment market are based in Europe At the same time the very nature of the European market has presented challenges that have delayed progress relative to North America Europe is not one homogeneous market it is a collection of many different markets each with its own language economic structure and distribution channels The Photizo Group MPS Decision Maker Tracking Study no
53. ity LED Vues 8 ee Business Telephony Most people will know Gigaset from its relationship with Siemens which lasted many years and produced a very popular series of DECT phones which can still be found in many UK households At the end of last year Siemens sold its remaining 18 stake in Gigaset now wholly owned by Arques leaving the German handset manufacturer free to pursue its own interests and develop a stronger offering for the business telephony market Although dwarfed by its previous partner Gigaset is a substantial business in its own right with annual sales of half a billion euros and a modern manufacturing facility in Bocholt Germany that has produced more than 160 million handsets in the last 10 years Gigaset is now bringing this expertise to bear in the professional market with the launch of a new business brand Gigaset Pro three new IP phone systems its first desktop phones and a series of cordless handsets Initially Gigaset is targeting businesses with up to 30 employees but Gigaset Pro systems can be linked together to accommodate more users or integrate multiple sites including home workers into one telephone network with free internal calls They are also interoperable with PBXs from other manufacturers and so can be used as part of a larger network For growing businesses one of the attractions of the new phone systems is that they are designed to work together enabling a business to
54. kout designed for use with Kensington Locks sourced locally Standard Trays 250 sheet paper tray 1 sheet multi purpose tray Options Duo Paper Tray 550 sheet paper tray 100 sheet multi purpose tray a For more information call 01908 547980 www olivetti co uk c gordge olivetti com 0870 903 9500 Businessinfo magazine 27 we Ideal for on the go business presentations the palm sized and light Philips pocket projector is easily connected to a PC via the USB port This portable device allows you to share your presentations photos videos and documents at home or on the road and thanks to the fact that it is powered through USB you do not even need to carry any batteries or power adapters The compact and light Philips pocket projector can easily be connected to a wide range of gadgets digital cameras mobile and smart phones iPod iPad iPhone etc and allows you to share their content any time and anywhere PicoPix The compact and lightweight Philips pocket projector can easily be connected to a wide range of gadgets digital cameras mobile and smart phones iPod iPad iPhone etc and allows you to share their content any time and anywhere Thanks to the integrated MP4 player this pocket projector can also be used as a stand alone device which retrieves its content from the internal 2GB memory or one of various different types of memory cards www itsbigtime co uk sense simplic
55. l between these two extremes Vendors will offer packaged private cloud implementations that deliver the vendor s public cloud service technologies software and or hardware and methodologies i e best practices to build and run the service in a form that can be implemented inside the consumer s enterprise Many will also offer management services to remotely manage the cloud service implementation 2 Mobile Applications and Media Tablets Gartner estimates that by the end of 2010 1 2 billion people will carry handsets capable of rich mobile commerce providing an ideal environment for the convergence of mobility and the Web Mobile devices are becoming computers in their own right with an astounding amount of processing ability and bandwidth There are already hundreds of thousands of applications for platforms like the Apple iPhone in spite of the limited market only one platform and the need for unique coding The quality of the experience of applications on these devices means that increasingly customers will choose to interact with companies through mobile handsets This has led to a race to push out applications to improve relationships and gain advantage over competitors whose interfaces are purely browser based 3 Social Communications and Collaboration Social media can be divided into social networking e g MySpace Facebook LinkedIn plus social networking analysis SNA technologies that employ algorithms for the di
56. l address Conversion of voice files into the wav format and faxes into PDFs allows users to access their message remotely on a PDA or smartphone In the office users have the option of previewing faxes on screen to prevent unnecessary printing The small office home office all in one boasts interesting print copy functions too Offering print speeds of 24 pages per minute the B amp W laser all in one comes with useful productivity features including an Easy Print utility that lets users merge files created in different applications edit and re order pages and add headers footers and watermarks The unified document can be previewed on screen printed and saved as a PDF Useful copy features include a 20 sheet automatic document feeder ADF Quick ID Copy for copying both sides of an ID card on the same page and Image Repeat for producing 2 4 or 8 copies of the same image e g a ticket on a single sheet www panasonic co uk 0870 903 9500 a y 5 amp ial Digital signage made easy In order to reach more small and medium sized businesses LG is making its LG SuperSign digital signage solution available to all its business to business resellers According to LG s own research SMEs make up 31 of the European digital signage market LG claims its solution is ideal for this market as it is affordable doesn t require specialist knowledge to operate and all the elements PC software and multiple displ
57. l design and built in stand this fully portable screen can be connected via USB to virtually any notebook or desktop PC providing an additional 15 4in of workspace DisplayLink also launched a new app that allows an iPad to be used as a secondary PC monitor The app wirelessly connects an iPad and PC so that users can check email instant messaging and social networking while working on other tasks DisplayLink claims that the extra screen space provided by an additional display can increase productivity by up to 35 as it removes the need constantly to switch between views on the PC or laptop screen www binfo co uk konica advert reprint from PRINT IT Business D P PICK UP aa A PENGUIN MOUSE Business Info has teamed up with Posturite and is giving away an ambidextrous mouse to six lucky readers Posturite Britain s leading provider of ergonomic solutions for the workplace describes the Penguin as the world s first truly ambidextrous vertical mouse The result of more than 18 months development work by Posturite s ergonomic design team and the University of Brighton s Product Development Centre the Penguin helps protect against work related upper limb disorders WRULDs by allowing both hands to share the daily workload Posturite chief executive lan Fletcher Price said Repetitive use of the dominant hand is one of the most common causes of health problems associated with mousing We re c
58. lightningofficesupplies co uk Independent dealer for all your stationery furniture amp office product needs Email kevin lightningofficesupplies co uk www easycrane co uk FREE phone FREE delivery and FREE teddy bear with every order over 100 Crane The Office Supplies People info easycrane co uk PRINTERS AND SCANNERS www sharpinbusiness co uk Sharp in business brings you our complete range of products and solutions to help you find the right product www hp com For the full range of Hewlett Packards award winning printers and all in one business machines www samsung co uk For a full range of the latest in colour and mono printers multifunctional machines and faxes www promaxx co uk The professional cost effective way of producing business cards www muratec co uk All of your fax print scanning and copying needs catered for SHREDDERS www secretsandshredders co uk With information on why and what to shred product information and a guide to help you choose the right shredder for you WRITING INSTRUMENTS www edding com The specialist for all surfaces Whether a designer flipchart high quality whiteboard innovative presentation equipment or interac tive medium Legamaster makes your ideas visible TO ADVERTISE ON THESE PAGES PLEASE CONTACT ETHAN WHITE ON 01474 824 711 OR EMAIL ETHAN BINFO CO UK gt 25 million items marked Used by over 30 police forces Used in ov
59. like a minefield Larger companies that have grown organically over time are also likely to have address services from several suppliers This can lead to duplicated costs and disparities in the data These costly situations either go unnoticed or are tolerated by organisations that are put off cleaning up their systems due to the perceived hassle of complicated licensing terms or consolidating suppliers The new Postcode Anywhere Advisory Services equips you with the tools to make an informed decision about your software procurement and ways to reduce costs www postcodeanywhere com paf advisory services www dataadvance co uk Add impact to mailings The Digital Envelope Printer from Pitney Bowes lets you add full colour 1200dpi images and messages to window and non window envelopes postcards business cards and paper The product of a Strategic partnership with Xante it enhances the openability of marketing communications and is ideal for short print runs and variable data printing 1 i Paperclips no problem Businesses with lower incoming mail volumes can speed up letter opening with the Neopost IM 16 Operating at speeds of 300 letters per minute the desktop letter opener can handle mixed mail without pre sorting Envelopes are slit on one side without damaging contents or leaving any sharp edges An anti jamming device copes with paperclips and staples www neopost co uk letter openers imail to cut m
60. lso a major source of potential energy savings And there are a host of other energy efficient initiatives being introduced into office technology Factor in a financing option that allows the new technology to be paid for on a form of pay per use basis and the energy cost savings are effectively Subsidising the acquisition cost at an affordable rate and without tying up scarce capital www siemens com finance Businesses can make big savings in energy costs and carbon emissions by upgrading their office technology For example Sharp s new MX 2610N and MX 3110N MFPs consume 60 less energy than the models they are replacing See page 33 for more details on these ground breaking new machines Ethical Hackers Tony McDowell managing director of Encription IT Security Services explains the role that ethical hackers can play in tackling the cyber threat faced by UK organisations An ethical hacker also known as a penetration tester White Hat Hacker and many other names is a trusted individual who is not only an expert in IT but also a security and forensics expert who has received security clearance through GCHQ They will have been formally examined and approved by various official bodies including the University of Glamorgan a recognised centre of excellence for IT Security and forensics to carry out penetration testing which involves using exactly the same tools and methodologies as the hackers and criminal ga
61. lytics describes the process of measuring analysing and interpreting the results of interactions and associations among people topics and ideas These interactions may occur on social software applications used in the workplace or on the social web Social analytics includes a number of specialised analysis techniques such as social filtering social network analysis sentiment analysis and social media analytics Social network analysis involves collecting data from multiple sources identifying relationships and evaluating the impact quality or effectiveness of a relationship 7 Context Aware Computing Context aware computing centres on the concept of using information about the environment activities connections and preferences of an employee customer or business to improve the quality of interactions A contextually aware system anticipates the user s needs and automatically Serves up the most appropriate and customised content product or service Gartner predicts that by 2013 more than half of Fortune 500 companies will have context aware computing initiatives and by 2016 one third of worldwide mobile consumer marketing will be context awareness based 8 Storage Class Memory Gartner sees huge use of flash memory in consumer devices entertainment equipment and other embedded IT systems Flash also offers a new layer of the storage hierarchy in servers and client computers that has key advantages relating to space heat p
62. most difficult to set up and use that have come across for some time It is very much designed for use as a network device and lacks the intuitive ease of use that one has come to expect from MFPs at this level For example scan to email is only possible via a network connection Scanning to a connected PC via USB is also more convoluted involving separate installs for print and software drivers and the use of PaperPort or Oki s own ActKey software Working out how to operate the scanner is made more difficult by the lack of a hard copy user manual CONCLUSION If it weren t for the problems encountered setting up the scanning function would recommend the Oki MC561 wholeheartedly It is an excellent printer good copier has some useful scanning features from two sided duplex scanning to encrypted PDFs plus secure print and authentication and access control options It is also very well designed with a spacious display big buttons and an accessible output tray On the downside there is no paper manual just a truly awful electronic one with what might be the world s worst index would love to know how to change the printer s power management settings to put it to sleep as Brother s machine does so effectively without having to press the Power Save button on the operator panel but the index provides no clues And then there is the scanner set up process The Brother MFC 9465CDN is almost the exact opposite
63. ngs The difference is that the ethical hacker attempts to access your IT system with your permission and knowledge and for your benefit The ethical hacker with no previous knowledge of your IT or your organisation whatsoever will attempt to hack your systems from a remote location just as a malicious hacker would They aim to discover any weaknesses in the system that a malicious hacker could take advantage of for example by getting goods to a checkout on an E commerce web site changing the price to zero and having them delivered Once an ethical hacker has highlighted all of the vulnerabilities on your system they will tell you in plain English what the issues and threats are and inform your IT department and or web developer exactly what they need to do to fix the problem Encription IT Security Services employs a team of ethical hackers and IT forensics experts to ensure the ongoing IT security of private and public sector organisations across the UK 0330 100 2345 www encription co uk www binfo co uk Windows Life without Walls Dell recommends Windows 7 The power to do more All successful businesses Started small Even the most well known companies started out with a big idea and a small budget You need technology that will help turn your startup business into a thriving company So look out for our helpful services and our laptops and desktops that are designed specifically for businesses like
64. ngth of appointments and the number of appointments attended by its advisors www workspacemanager com Businessinfo magazine 39 C o office 3M Scotchcal Clear View Graphic Film 8150 creates new possibilities for interior and exterior glass design Promotional film leaves nothing on the cutting room floor Printable film gives businesses a great way to promote themselves on interior and exterior glass surfaces including facades balustrades shop windows the sides of vehicles and glass partitions in offices 3M s new Scotchcal Clear View Graphic Film 8150 offers even more scope for advertising and promotion as it removes the need to cut around printed designs Because the PVC printing film is completely transparent unprinted sections are invisible on glass and opaque substrates In addition the film allows designers to use a variety of imaginative effects including fades and colour gradients simulation of acid etched and frosted glass one way vision effects ideal for transport and double sided graphics with a different image on each side of the glass 3M claims the film is easy to apply even to contoured and curved surfaces such as windscreens and will not leave any residue when removed www 3M co uk graphicsolutions Homa care for you 3M Scotchcal Clear View Graphic Film 8150 is ideal for vehicle windows 40 Businessinfo magazine More honours for Conflux Teknion s Conflux LED Lighting by d
65. ntel My WiFi networking which can be used to create personal networks without the One organisation that is making the most of their capabilities is the Northern Ireland Housing Executive NIHE which has overall responsibility for the provision and management of social NIHE tablets bring big savings The success of the housing in Northern Ireland iPad has NIHE surveyors are using 25 prompted Motion F5 ruggedised tablet PCs much configured and supported discussion by Box Technologies to aid about the role of tablet PCs in business the management of 90 000 properties The tablets run proprietary surveying software developed by the Building Research Establishment BRE that replicates paper based reporting methods and _ Pico power Pico projection pioneer MicroVision has appointed Z Three as international distributor for the company s plug S y and play SHOWWX projector S The pocket sized device can project WVGA 848 x 480 pixels images up to 2500mm in size It has a two hour battery life can project onto any surface and is always in focus SHOWWX costs 349 inc VAT 0207 3848700 sales z three com www microvision com will not have lost any data even if the notebook is not recovered www snuko com www mozy com E amp i 24 Businessinfo magazine facilitates validation of data in the field The introduction of a paperless sys
66. o answer and dial calls view caller details switch between telephony devices and toggle between speakerphone headset and handset There is also the option of a two way speakerphone for a PC and mobile phone that is available on its own the Calisto 820 or bundled with a PA50 the Calisto 825 The PA50 can be bought separately for the Calisto 800 and 830 Plantronics is supporting these launches with a new Unified Communications toolkit that gives enterprises a framework to help manage the transition to UC plantroni IK Apple iPhone users are the target for Moshi Moshi s new Bluetooth handset the MMO3i 115 Available as a set including handset and weighted base with integrated iPhone charge and sync functionality the MMO3i has automatic dual pairing with both a PC and mobile phone enabling users to make Skype and mobile calls with the same handset Moshi Moshi claims that the use of speakers and handsets reduces exposure to radiation emitted by mobile phones by 97 0870 903 9500 Jabra has entered the enterprise speakerphone market with the launch of the portable Jabra SPEAK 410 Compatible with all leading unified communications solutions including Microsoft Lync 2010 the speakerphone has full duplex and wideband sound and built in echo cancellation for call clarity with 360 degree voice pick up for small groups A headset port allows a headset to be attached when privacy is required Gartner define
67. o share files with other computers deliver presentations or print files completely wirelessly The Olibook 1300 is perfect for someone like myself who spends a lot of time working out of the office but who still needs the versatility and power of a business laptop It would make an ideal replacement for either my too bulky laptop or the tiny netbook that normally use for web surfing and word processing when out and about On reflection it would be an ideal replacement for both www olivetti co uk overcome with the addition of an external mouse Combining an ultra low voltage processor and energy efficient display the Olibook 1300 boasts impressive battery life used it travelling in and out of London on the train and in cafes between meetings and still had Spare capacity when got home a mobile professional could not ask for anything more Another aspect that has clear benefits for business people on the move but which did not put to the test is the Always Aware sensor which is claimed to protect the hard disk if the Olibook is accidentally dropped This can also be used to activate an alarm if someone tries to walk off with the notebook when your back is turned For the most security conscious users Olivetti offers the PC Guard suite which can be used to lock down a lost or stolen Olibook and protect its contents with automatic AES 256 bit encryption Being based on Intel technology the Olibook 1300 includes I
68. ol over their work environment research shows that staff with higher comfort levels are less likely to be ill Encourage healthy eating plenty of fruit and veg keep the immune system strong Wash Your Hands with hot soapy water every time you use the bathroom and before every meal Pay particular attention to your fingernails as they are a safe haven for bacteria and viruses Provide anti bacterial hand gel with a high alcohol content at least 62 to be effective against viruses in all frequently visited places Send ill staff home they are less productive and taking this step will limit infection amongst colleagues Clean shared items such as photocopiers phones and door handles with sanitary wipes amp Provide a water dispenser for employers A Point of Use dispenser is a cost effective alternative to traditional dispensers that can also reduce your company s carbon footprint amp Encourage regular exercise through organised activities or corporate membership of a local gym or fitness centre Exercise reduces the likelihood of staff becoming ill and reduces stress Stop smoking Offer staff support and incentives for enrolling on stop smoking initiatives 10 Provide disposable tissues Staff are occasionally going to cough and sneeze encourage them to do so in a hygienic way coughing or sneezing into a tissue then disposing of it immediately and washing one s hands www ambiu
69. onfident that once people have picked up a Penguin they won t want any other mouse This is one Penguin that is 1 really going to fly How to Enter The Penguin comes in both wired 49 95 and wireless 69 95 versions in standard and small sizes It has a solid base which reduces the amount of grip required to position the device and a bow tie switch at the front that changes the direction of the scroll wheel between right and left handed use Posturite dominates the UK ergonomic office furniture and accessories market with a 50 share of curative sales In addition it operates three specialist divisions WorkRite which provides health and safety training and e learning solutions Office Environments specialising in interior design and planning solutions for new and refurbished offices and MediRite which sells first aid occupational health and medical supplies and training www posturite co uk 0845 345 0010 For your chance to win a Penguin Mouse please fill in the form below and send it to Posturite competition Kingswood Media 4 New Cottages Green Farm Lane Shorne Kent DA12 3HQ Alternatively email your answer and contact details to jamesg binfo co uk putting Posturite Competition in the subject line The deadline for entries is March 30 2011 Q1 How many months did Posturite take to develop the Penguin Name Business Address Postcode Email Posturite would like to offer unsuc
70. r example is straightforward and intuitive via the large full colour operator panel that provides clear and easy access to all functions Spitfire the leading business Internet telephony service provider has been appointed as the first certified SIP Trunk provider in the UK for the new snom ONE IP telephony system snom ONE supports all the functionalities of snom s IP phones For more information call 0800 833 864 or e mail feedback konicaminolta co uk or visit www konicaminolta co uk a Designed as an ISDN replacement Spitfire s SIP Trunk typically offers business quality secure telephony at up to 50 per cent less than the monthly rental cost of an equivalent ISDN service As one of the few ISPs and fixed line operators to offer a SIP Trunk service Spitfire offers a complete end to end SIP service via its own IP and TDM infrastructure Spitfire can provide a direct connection between the customers premises and Spitfire s core network over the UK s widest range of circuits For more information visit www spitfire co uk or S P T F i R E email sales spitfire co uk or 8 call 0800 319 6363 VOICE INTERNET gt DATA sig nwritestastos V3 01276 35727 www signwritestuclios c O Vehicle Graphics O Perspex Lettering O Digital Printing O Swing Signs O Shop Fascias O A Boards O Estate Agent Boards O Banners O Health amp Safety Signage O Flags O Magnetics O Light Boxes O NEW Canvas Prints
71. r text to speech TTS technology IDC expects the mobile apps market to grow by 60 this year having already passed the 10 billion download milestone in 2010 http dragonmobile nuancemobiledeveloper com Save ink and energy with Avanquest Avanquest Software Publishing has launched new software to help businesses cut energy and printer ink consumption Energy Saver Eco 34 63 automatically optimises the power and temperature of a PC s processor through an Efficient Power function that can cut energy consumption by up to 40 It manages the stand by parameters of the Windows operating system and regulates PC processor power according to the programs in use Print Saver Eco 30 62 can be used to alter ink density by up to 75 The software works in the background so no adjustments need to be made each time you print Users can save up to 100 different ratios as Profiles and activate them with just one click www avanquest com uk a Print Sae the destiny io2 digital pen from Destiny Wireless This award winning product combines the convenience of handwritten forms with the time and cost saving advantages of electronic data capture whilst consuming significantly less energy than PDAs and handheld computers Although the pen works in tandem with paper a significant source of carbon emissions integrated Anoto Digital Pen technology uses clever electronics and pre printed stationery to capture pen strokes as they are wri
72. ranking machine with 4 colour printing capability Pitney Bowes has teamed up with Businessinfo magazine to give one lucky reader the chance to win a fabulous iPod Simply complete the following franking survey and send back to the address shown by the 30 March The first name drawn out of the hat will win The new Connect franking machine uses HP inkjet technology to print high quality colour text and graphics across the whole width of the envelope in the same pass as the frank mark The Connect can print full colour 1200 dpi images adding real impact to business mailings Intuitive MyGraphics Designer software can be used to design messages ads coupons etc in minutes enabling users to create tailored advertising messages on demand The Connect boasts a number of features that could be borrowed from modern print devices such as a large 10 2in colour touchscreen operator panel web connectivity and a series of apps for ordering ink cartridges and sending tracking parcels Having already won a prestigious Print IT magazine Editors Choice Award this innovative franking solution is sure to make an impact on the UK mailing market a ce Fe Simply fill in and send to Pitney Bowes Pitney Bowes Survey Form Win the latest iPod Nano For a chance to win the latest iPod Nano simply complete the following survey The first entry drawn out of the hat after the closing dat
73. re particularly light fingered with 82 admitting to pilfering compared to 71 of women The stationery cupboard was hardest hit with pens 60 printer paper 42 and sticky notes 34 proving particularly popular Stamps 31 mugs 28 and toilet paper 24 were other common targets The stapler was only taken by 6 of those surveyed One in twenty employees admitted to having taken more valuable items ranging from printer toner to laptops More unusual items declared included chairs and office plants even filing cabinets carpet tiles and entire desks www binfo co uk Join in the Big Society Volunteering charity v has launched a web based tool that makes it easier for businesses to find volunteering opportunities for employees and measure the impact such activities have on their business Volunteering Works has been set up in response to increasing interest in volunteering and builds on the success of the charity s volunteering hub vinspired com which receives more than 100 000 visitors every month Aimed at the hundreds of thousands of UK businesses that have no official volunteering programme Volunteering Works lets you see which employees are involved in volunteering how much time they give and what skills they are developing as a result Online travel planning for active commuters Sustrans is urging businesses to encourage employees to take up walking and cycling following a report from the Chartered
74. rld com SUPPORTED BY DIAMOND SPONSOR interxion Carrier Neutral Data Centres OFFICIAL MEDIA PARTNER DATACEentre MEDIA PARTNERS BrightTALk ITProPortal networking i ff Office Divas just a waste of space Advanced Workplace Associates AWA is calling for a change in approach to office design after its analysis of 70 buildings 30 000 desks 500 hot desks and 640 meeting rooms showed that the average desk is occupied just 49 of the time Hot desks usually provided to accommodate staff who drop into the office from time to time are typically in use for just 16 of the time and are very much a choice of last resort according to AWA AWA managing director Andrew Mawson said The office has for many organisations been the primary place where productive work is done In this conventional world architects chartered surveyors and property developers have considered workplace capacity in terms of square footage and occupiers have measured space efficiency in terms of area per full time equivalent This makes offices hugely inefficient He added Architects and interior designers need to adopt an evidence based approach to their design and focus on what is needed rather than what people think they want Ultimately if estate managers want to cut budgets or reduce the carbon BusinessSolve helps Derby make efficient use of resources Derby City Council is changing
75. roduct from Lexmark s range Aside from its Flash Scan technology and vertical orientation Genesis has the same features as Lexmark s existing Professional and Home Series web enabled inkjet all in ones These include automatic two sided printing high speed WiFi N wireless networking embedded web connectivity individually replaceable Vizix ink cartridges the option of cost saving high yield cartridges a semi permanent printhead designed to last the lifetime of the machine but replaceable if faulty and SmartSolutions printer apps Lexmark currently offers more than 60 SmartSolutions all of which can be downloaded to the device via a computer and then accessed and operated from Genesis s touch screen display These cover a wide range of applications ranging from the downloading and printing of pre formatted forms and stationery to the scanning of documents to the Evernote online document management system The ability to carry out such functions at the MFP itself and not just when in front of one s PC is useful where a single device is shared by several users located in different parts of an office or home Another great feature of SmartSolutions that is particularly pertinent to Genesis is the ability to personalise the display with RSS feeds from the BBC status updates from Facebook messages from Twitter or your own selection of photos turning Genesis into an attractive desktop digital photo frame The Le
76. room Node the first classroom chair from Steelcase gives teachers and students more freedom to collaborate and work in teams Ideal for corporate training centres as well as schools node has a swivel seat for uninterrupted sightlines a contoured seat shell for comfort castors for mobility and and a large adjustable work surface that supports laptops textbooks and notebooks There is even a tray for storing a backpack Office workers who cycle to work can maximise the benefits of their daily commute by using pedal power to recharge their mobile phone The Nokia Bicycle Charger Kit is a free eco friendly alternative to conventional phone chargers Kyocera a leading manufacturer of solar panels as well as office printers and MFPs has developed a solar powered recharging station for electrically powered bicycles The Solar Cycle Station uses solar modules to re charge the batteries of electric bicycles with a connection to the conventional power grid as back up during cloudy weather or for recharging at night http global kyocera com prdct solar meee a T OND Top 10 Tips for healthy workplaces As the season of colds and viruses sends staff absence levels rocketing interior landscaping company Ambius offers the following tips for creating a more healthy workplace Go green Plants in the workplace remove toxins from the air and boost employee well being amp Boost the comfort factor by giving staff contr
77. rt the computer but thereafter connectivity and operation are quick and easy The small size of the Pico Pix 1020 makes it ideal for ad hoc presentations to just a few people in small meeting rooms or informal settings and provides a comfortable alternative to crowding around a laptop screen to view a presentation It is not suitable for big meetings or use in large well lit meeting rooms The LED light source and display technology inside the Pico Pix provide up to 20 lumens brightness a contrast ratio of 500 1 and a native resolution of 800 x 600 pixels with support for WXGA en k A k A 4 ws 0870 903 9500 XGA and SVGA when connected to Windows XP Vista amp Windows 7 A handy tripod provides stability and height making it possible to project images from 5 2in to 81in in size diagonal from distances of 0 2 to 3 metres The PPX 1020 has the look and feel of a consumer electronics device With an attractive combination of glossy black plastic and brushed steel it does not look out of place next to an iPhone4 or iPad The PPX 1020 itself is designed primarily for use with a notebook but the Philips Pico Pix range also includes models with speakers rechargeable batteries and built in card readers for cordless and PC free presentations plus enhanced connectivity that enables them to be used to project content from smartphones digital cameras video cameras the PSP3000 and portable DVD players We ha
78. s third device after a notebook and mobile phone and are therefore more likely to be bought with their own money rather than their employer s and be used for both work and pleasure Increasingly media tablets will become a family purchase due to their ease of use choice of applications simple set up and falling prices Communication service providers CSPs who have so far subsidised mini notebooks to drive mobile broadband uptake will shift their marketing spend to media tablets Such subsidies will help drive adoption among those consumers who see the initial hardware cost as a hurdle Ms Milanesi said For the rest the freedom of paying for cellular only if and when needed and not having to add another contract to the one a user might already have on his or her phone is a great advantage and has so far proved successful for Apple ailable from www amazon co uk ind www joby com Computer users who like the ease of use and productivity benefits of a second full size computer display can now work in the same way when away from the office At the CES Show in Las Vegas DisplayLink a developer of USB virtual graphics technology that makes it easy to connect a second display to a PC announced two new developments that extend the benefits of multiple displays to mobile workers In conjunction with Mobile Monitor Technologies it unveiled the Monitor 2Go travel display Featuring a lightweight clamshel
79. s co uk Businessinfo magazine 41 Focus on Mailing On April 4 the price of franked mail will go up for the first time in two years The price of a standard franked letter will rise by 3p to 39p first class and 28p second class Increases for non franked mail will be even greater going up by 5p to 46p for a first class stamp and by 4p to 36p for second class post Against this background it has never been more important to streamline the processing of incoming and outgoing mail Here we present a selection of new mailing products and services that can help organisations reduce mailroom costs and improve the effectiveness of mailings Address management healthcheck Postcode Anywhere is offering users of Royal Mail s Postcode Address Files PAF a data healthcheck to help reduce the cost of address management Postcode Anywhere Advisory Services will be delivered in conjunction with Data Advance set up by Jennie Longden erstwhile managing director of Royal Mail s Address Management Unit An initial assessment will be provided to all clients free of charge For organisations that spend more than 20 000 a year on address management technology the service will be offered on a no saving no fee basis Commenting on the new service Jennie Longden said While address auto fill and verification has been recognised as an essential business tool for over two decades Postcode Address File PAF licensing can sometimes look
80. s media tablets as slate devices that support touch and run a lightweight operating system such as iOS Android WebOS or Meego Examples include the Apple iPad Samsung Galaxy Tab and the Cisco Cius Carolina Milanesi research vice president at Gartner said that media tablets impact on other devices would vary but that mini notebooks were most at risk The all in one nature of media tablets will result in the cannibalisation of other consumer electronics devices such as e readers gaming devices and media players Mini notebooks will suffer from the strongest cannibalisation threat as media tablet average selling prices ASPs drop below 300 over the next two years she said Gartner expects there to be only marginal cannibalisation of markets for low end consumer notebooks and smartphones based on open OS In the smartphone sector the greatest impact will be between 7 inch media tablets and high end smartphones as it will be hard for a user to justify owning both when there is very little differentiation in usage model It believes that 10 inch media tablets have a more clearly defined role in the enterprise space as a notebook companion or as a secondary device to take on the road They will be used mainly to gain fast access to e mail calendaring and the internet and for showing PowerPoint presentations Because they are not suitable for all applications media tablets are likely to become knowledge worker
81. sal 80gsm paper and Mondi Nautilus 100 recycled paper Throughput was impressive a full colour 24 page PDF of PrintIT magazine was output in duplex in two minutes and the printer s reliability was faultless Quality wise the Brother MFC 9465CDN is very much a business colour device good for letters reports and presentations but unsuitable for high quality graphics output it has a maximum resolution of 2400 x 600dpi Toner coverage is silky rather than glossy which makes it easy to write over with a biro or highlighter But colours are slightly flat especially when printing at the standard resolution of 600 x 600dpi on recycled paper Printing on bright white virgin paper stock and changing the colour mode to vivid improved things slightly but output still lacked zing and was occasionally patchy Comparisons are odious and these shortcomings became more of an issue once I d started using the Oki MC561 see below Prior to that the only serious disappointment was the Direct USB feature which lets you print from a USB Stick via a port on the front of the device This feature is of questionable value and Brother s offering lived up to my low expectations The magazine layout that had printed perfectly when sent from my PC came out in the wrong shade of blue with black boxes behind photos obscuring large areas of text The MFC 9465CDN is not just a printer it s also a copier duplex colour scanner and Super G3 fax
82. scovery of people and expertise social collaboration technologies such as wikis blogs instant messaging collaborative office and crowdsourcing social publishing e g YouTube and flickr and social feedback to gain opinion on specific items seen on YouTube flickr Digg Del icio us Amazon etc Gartner predicts that by 2016 social technologies will be integrated with most business applications 4 Video Technology trends in digital photography consumer electronics the web social software unified communications digital and Internet based television and mobile computing are all reaching critical tipping points that bring video into the mainstream Gartner believes that by 2013 more than 25 of the content workers see each day will be dominated by pictures video or audio 5 Next Generation Analytics The greater computing capabilities of computers and mobile devices plus improving connectivity are causing a shift in how businesses support operational decisions It is becoming possible to run simulations or models to predict the future outcome rather than simply to provide backward looking data about past interactions and to do these predictions in real time to support each individual business action While this may require significant changes to existing operational and business intelligence infrastructure the potential exists to unlock significant improvements in business results 6 Social Analytics Social ana
83. shi Electric offers a comprehensive range of high quality reliable and well features data video projectors all come with a full three year loan warranty www nec co uk All your Audio Visual needs covered BUSINESS MACHINES www acco co uk business_machines Visit the Acco website to see the full range of GBC Rexel and Ibico Binding and Laminating machines BUSINESS PRODUCTS www notebookshadow com Try the ultimate backup and synchronization software 5 star rating Free trial available today COMPUTER ACCESSORIES www computingplus co uk Flat Screen Arms and CPU Mounting Solu tions Ergonomic Workstation Accessories including Mice Keyboards Copy Holders and Risers Privacy and Screen Filters COMMUNICATIONS www focas info Free impartial resource for business find and compare telephone systems and suppliers online www samsung telecoms co uk Samsung Telecoms your one stop shop for the latest in office communications technology COPIERS MFPs www sharpinbusiness co uk Sharp in business brings you our complete range of products and solutions to help you find the right product www toshiba co uk Visit our site and see our full copier range from small desktop to high capacity copier systems www konicaminolta co uk Complete range of copiers MFDs and printers www muratec co uk All of your fax print scanning and copying needs catered for www olivetti com full range of MFP and printers for home
84. t desk Avery has launched a competition to find Britain s messiest desk The office products giant is inviting anyone with a particularly messy desk to submit photographic evidence to a dedicated website All who enter will have the chance to aA win a Wardrobe Warrior experience with a personal stylist from TV presenter and celebrity stylist Nicky Hambleton Jones team at NHJ Style Consultancy www nhjstyle com plus 300 to he added www advanced workplace com implemented flexible working practices including hot desking and remote and mobile working To ensure the efficient use of available space for meetings with the public Derby City Council is implementing the Workspace Manager scheduling solution from BusinessSolve Software Solutions Workspace Manager will enable the council to allocate the most suitable room for meetings based on the number of attendees and the anticipated length of the meeting It can also be used to book council advisors and spend on a new wardrobe Find out more at www britainsmessiestdesk co uk other personnel that might be needed such as translators Citizens themselves receive a meeting confirmation by letter text message or email and a reminder closer to the meeting advising them of the documents they need to bring In built reporting will provide the council with valuable information on which resources are under or over used how many appointments are made the le
85. t on screen printing hard copies of invoices instead of storing them in electronic form and printing reports to read at the end of the day Stapler paper clips highlighter all were dusted off and pressed back into service Did print documents when didn t really need to Undoubtedly Was my working day enhanced as a result Immeasurably so Economical and productive The Brother MFC 9465CDN is one of 10 new models based on the company s second generation laser engine which has been designed to provide small and medium sized businesses and enterprises with improved productivity and lower running costs The former is achieved with faster print speeds of between 22 and 28 pages per minute the latter with two sided printing duplex as standard on nine of the 10 models and the option of cost saving high yield cartridges on top of the range models There is a trade off between low running costs and productivity as duplex printing reduces the print speed from 24ppm on the MFC 9465CDN to 14 pages or 7 sheets per minute Most businesses will consider this a price worth paying if it results in less waste and big reductions in paper costs Even 14ppm seems pretty fast especially for those with experience of previous generations of colour laser printers As part of the testing process we output a mix of business documents including emails word processing files and PDFs on both Portucel Soporcel Navigator Univer
86. t six out of 10 57 businesses have used such tools in the last five years with 24 using them more often than in 2005 Videoconferencing and webinar use has grown more slowly rising by 21 and 13 respectively Still almost half of respondents 47 have never participated in a videoconference and 58 have never used a webinar to communicate with customers Although new communications technologies have many benefits workplace analyst Dr Graeme Codrington warns that the decline in traditional methods of contact might be putting a strain on business relationships The promise of any form of communication technology whether it 0870 903 9500 was paper the printing press or a PC has always been to help humans connect more effectively On this measure the explosion of information technology in the last two decades has been somewhat disappointing More data than ever is being transferred but it feels as if our human connections have become less meaningful less satisfying less significant We cannot blame the technology The fault lies in our inability to adapt quickly to new methods new opportunities and new styles of communicating he said www canon co uk Face to face business meetings in cafes and restaurants are in decline as office workers replace traditional forms of contact with electronic communications But you can still enjoy a great cup of coffee in the office with Mars Drinks new Flavia Cre
87. t to 72 A4 introduced a new range of amp 28 MFPs for SMEs and larger workgroups needing a backup complementary colour device with low initial cost and high reliability ENERGY STAR 26 Businessinfo magazine www binfo co uk Key Features of the New Olivetti d Color MF920 amp d Color MF923 include e High quality A4 colour Printing amp Copying Other key features Colour fax for d Color MF923 Model Full range of standard features e Simple Control Panel for Ease of Operation duplex RADF network fax host USB etc e 50 sheet Automatic Document Feeder for easy copying scanning and faxing in one go The d Color MF923 offers a Reverse ADF for the fully automatic scanning of 2 sided originals e Very compact quiet design reliable amp robust Extra high yield toner cartridges Standard duplex print and scan with the d Color MF923 ae e Easy to share via Fast Ethernet or local connection via USB Print Speed amp d Color MF920 20 20 ppm amp Save costs and reduce energy consumption with Eco Mode Copy Speeds d Color MF923 23 23 ppm on both models Resolution 1 200 x 1 200 dpi Security and Administration Memory amp Zoom 128 MB RAM max 640 MB The d Color MF920 and d Color MF923 offer many features and functions that improve or enhance the Scanner Resolution 600 x 600 dpi security of the device which include Zoom range 25 400 Digitally Signed Firmware Update Files Operator Panel Menu Loc
88. tem has led to better data quality and speeded up the analysis and processing of surveyor inspections by six months with a cost saving of 200 000 Motion F5s were chosen for their lightweight rugged design natural pen and speech input and outdoor viewable screen An integrated digital camera captures images that can be incorporated into electronic forms to further improve reporting and documentation www motioncomputing com www binfo co uk A Clear Winner pjer Pico Pix projectors from Philips are proof that it is still possible to find a bargain says Business Info publishing director Neil Trim Pocket sized projectors like the eye catching Pico Pix 1020 from Philips are an exciting addition to the mobile business person s arsenal Based on compact LED technology the Philips Pico Pix 1020 weighs 150grams and measures just 88 x 88 x 25mm that s only slightly larger than a compact digital camera and smaller than a bill fold wallet In other words it is small enough to take with you wherever you go yet powerful enough to throw a large image onto a screen wall or other flat surface And because it is powered by USB you don t even need a power socket to run a presentation Just plug the Pico Pix 1020 s two connectors one for power one for the AV signal into your notebook netbook and off you go There is a slightly lengthy initial set up process it takes about 15 minutes to load the software and resta
89. tems could add 10 000 to the cost of running a device over a five year period based on a typical workload of 10 000 prints per month Its study of the running costs of a 33ppm business mono laser printer and a comparable modern dot matrix machine the DASCOM T2265 revealed the dot matrix printer to be 90 cheaper per copy than the laser device if printing 600 000 pages over a 5 year period even without taking into account the dot matrix printer s greater longevity DASCOM GB managing director Robin Edwardes said Bulk back office printing needs Use energy savings to to be cheap high speed and most of all reliable Our study shows that laser printing is not the appropriate technology Appropriate technologies such as dot matrix printing have recently been developed by specialist manufacturers to the point where their speed graphical and network capabilities are stunning For mission critical high volume printing their cost capabilities and mechanical characteristics are unrivalled He added UK business has an expensive addiction to laser printing and it s got to kick the habit Why get a Ferrari to do a Land Rover s job It s about choosing the right tool In the UK most back office printing fulfils routine but mission critical jobs The costs of this printing are massive and under appreciated they can and should be cut It s both unnecessary and an act of eco vandalism to keep throwing money at a profli
90. three continents is key he said industry see article on previous page managing document input and processing solutions The mid size offering is sold through the channel We have to come up with a packaged solution that we sell into them Working with the large organisations first gives us the opportunity to develop skills delivery that we can pass down he said As an example Mills said that Ricoh would soon be developing a version of its outsourced electronic invoicing service i invoicing for the mid market sector He added that Ricoh s offering for the mid market would increasingly be based on Ricoh branded solutions citing as examples the recently launched HotSpot Printing and Streamline NX portfolio of print management and secure print solutions www ricoh co uk Thanks in part to its acquisition of IKON Ricoh is already a significant provider of managed print services MPS Its investment plans will enhance its ability to deliver managed document services MDS encompassing electronic and hard copy documents and business process optimisation to the world s largest multi national companies Carsten Bruhn vice president Ricoh Global Services Europe said Six per cent of company turnover is spent on documents but only 30 of data is structured You have 70 or 80 that s unstructured That s where you move up the value chain That s what MDS as well as output Ricoh plans to recruit and train
91. to the recipient NeoTrak is based on a three stage process a receiving scanner logs the carrier and delivery date into the system the neoTrak software finds the recipient s location and routes items to delivery and finally on delivery the recipient signs his or her name In this way neoTrak provides a full audit trail allowing searches to be made via a browser based module www neopost co uk neotrak Feathered edges prevent paper cuts Omation has expanded its range of mid to high volume mail openers with the launch of the Omation 206 and the Omation 2100 The former can process mixed mail including large flats up to half an inch thick and 13 5 inches in length at speeds of 36 000 items per hour The latter can handle mixed batches of envelopes up to 0 188 inches thick and 6 3 8 inches tall at speeds of 24 000 envelopes per hour Both Envelopeners feature the same milling cutter technology which removes as little as 0 010 0 015 of an inch from the envelope edge in small chips This produces a feathered edge prevents the slicing of envelope contents and eliminates the risk of paper cuts 0161 776 4033 www opex com Full Pantone certification enables the printer to match or simulate Pantone colours www pitneybowes co uk www binfo co uk 42 Businessinfo magazine WHERE TO GO FOR BUSINESS EQUIPMENT TECHNOLOGY SERVICE AND SUPPLIES ON THE INTERNET AUDIO VISUAL www mitsubishielectric co uk vis Mitsubi
92. tre X PrintIT Awards A Northprint Show Daily X Leading exhibitor product demonstrations Register now for free entrance at www northprintexpo com register Join us on From the organisers of Ipex Organised by i l lin IPEX Gx i nN e 2 01 4 k an informa Jusincess Plantronics simplifies unified communications for mobile and home workers Headset specialist Plantronics is marking its fiftieth anniversary with the launch of two products designed to reduce the complexity of managing unified communications One is a new version of its Voyager Bluetooth headset that can sense when it is on the user s head and the other is a speakerphone that lets home workers make and take wireless calls via the communication device of their choice The new Voyager headset the Voyager Pro UC has sensors that detect when the headset is in your hand and when it is on your head and handles calls accordingly This capability means that you could take a call on your handset and then automatically transfer it to the Voyager Pro UC simply by placing the _ headset on y y your ear It also works with music or podcasts now possible as the headset supports Bluetooth A2DP and will pause an audio stream the instant the headset is removed from one s ear This intelligence extends to the management of Presence information in multiple unrelated computer based applications At the
93. tten This data can then be transmitted via Bluetooth to a PC and imported into an electronic form eliminating the need for multi part forms and saving the costs and delays associated with sending paper forms from the field to company offices for scanning and processing Destiny Wireless claims that equipping a mobile workforce with destiny io2 digital pen technology can cut energy consumption by 30 www destinyplc com Businessinfo magazine 25 advertorial Olivetti introduces two new Colour A4 MFP Printers to meet growing UK business print requirements Olivetti have just launched the d Color MF920 amp the d Color MF923 in response to the growing trend in desktop A4 colour that is now emerging within the workplace Recent figures from Gartner A3 MFP printers with more A3 machines shipped the Business Print analysts cost effective A4 only In effect this shows that indicate that businesses in machines businesses are waking their desire to cut expense Gartner are predicting a up to potential savings by and unnecessary purchasing 108 growth inthe European integrating A4 and A3 MFPs have gradually been market place taking units within their printer fleets in replacing some of their sold from 770 000 up to 1 6 turn cutting down on waste million This growing trend and reducing their carbon will soon equate to a footprints significant movement of To meet these new from 50 50 A4 A3 working trends Olivetti have spli
94. tus and acceptance by Dell Capital Services Credit scoring is used when assessing an application An automatic credit scoring system may be used The prices shown are not binding on Dell Capital Services and may vary without notice Documentation fee applies The Terms and Conditions of Hire and a written quotation are available upon request Dell Corporation Limited Dell House The Boulevard Cain Road Bracknell Berkshire RG12 1LF Subject to availability UK Business Customers Only Terms and Conditions of Sales Service and Finance apply and are available on www dell co uk Third party products are covered by third party manufacturer s warranty Prices exclude VAT and delivery unless otherwise stated Prices and specifications are correct at date of publication and may change without notice Delivery charge is 20 25 excl VAT for Vostro laptop desktop per system 17 20 excl VAT for Latitude Optiplex per system 49 excl VAT per Poweredge Server amp Powervault Storage unless otherwise stated Delivery charges range from 3 excl VAT to 13 excl VAT for items purchased without a system unless otherwise stated Selected products were advertised at the was price specification excluding promoted items listed on www dell co uk for a minimum of 28 days ending on 21st of December 2010 Since then they may have been subjected to other price and or specification altering promotions Saving is the difference between total package pric
95. usly There is a fax port integrated answering machine for three users and built in Bluetooth connectivity A link2mobile function lets you use the DX800A to make and take calls via a linked mobile phone helping you to take maximum advantage of free GSM call allowances Gigaset DX800A Up to 15 users Gigaset T300 IP Pro The T300 can be used by up to 15 people it conducts 15 calls simultaneously and with an integrated voice mail server provides all employees with personal voicemail It can be used with all Gigaset DECT handsets and Gigaset Pro IP DECT base Stations plus Gigaset corded desktop phones Gigaset Up to 30 users Gigaset T500 IP Pro T500 IP Pro Gigaset is marketing the Gigaset T500 IP Pro as a communications solution for businesses with up to 30 employees It has the capacity to make 30 calls simultaneously but could Support up to 100 users if necessary each with their own voicemail account Gigaset SL400 Desktop phones In addition to the DX800A Gigaset has introduced two other SIP based corded desktop phones for use with its new phone systems the DE700 IP Pro and DE900 IP Pro Both feature wideband audio quality HDSP stylish black and silver designs and colour screens for accessing functions and displaying caller information screen popped from computer based contact databases The top of the range DE900 IP Pro also has built in Bluetooth with support for Gigaset s Link2mob
96. ve given the Philips Pico Pix projector a Business Info Editor s Choice award not because it is an eye catching gadget though that is part of its appeal but because it gives mobile business people a useful and affordable means of adding impact and professionalism to small scale presentations Keep one in your laptop bag and you will be able to make a big impression with customers colleagues friends and family no matter where you are For more information on the full range of Philips Pico projectors please visit www itsbigtime co uk A greener alternative A useful alternative to tablet PCs for collecting data in the field is a Energy sa gy saver m Nuance SDK adds speech recognition to apps Nuance speech recognition technology already widely used in mobile phones cars and call centres could become even more prevalent following the launch of a Dragon Mobile software development kit that enables ISVs to voice enable virtually any Apple iOS or Android app Examples of recent apps based on Nuance speech recognition technology include Amazon s price check app that lets users request prices for products by voice and the Dragon Dictation and Search iPhone app that lets users search the internet by voice alone The SDK available from a self service website lets developers of mobile apps make use of the dictation and voice search capabilities at the core of Dragon Dictation and Dragon Search apps and Nuance s Vocalize
97. vember Gartner research vice president Monica Basso said that rigid distinctions between social networks and email would erode as employees predisposed to communicate via social networks entered the workplace E mail will take on many social attributes such as contact brokering while social networks will develop richer e mail capabilities she said Gartner expects vendors such as Microsoft and IBM to add links to internal and external social networks from within e mail clients and servers making services such as contacts calendars and tasks shareable across e mail and social networks It predicts that by 2012 contact lists calendars and messaging clients in smartphones will be social enabled www gartner com eu symposium Businessinfo magazine 5 Addiction to laser printing amounts to eco vandalism Greater awareness of the true cost of office printing has encouraged a growing number of organisations to cut the number of installed devices standardise on laser MFPs and monitor and control employees printing habits As part of printer rationalisation initiatives businesses sometimes choose to replace dot matrix printers with laser devices that can be used to print office documents when they are not outputting stock reports invoices receipts and waybills Now Dascom a manufacturer of dot matrix printers and distributor of laser devices is warning that using a laser device for the bulk printing of such i
98. w in its third year has shown that the decision makers decision making dynamics and underlying market structures are very different in the United Kingdom Germany and France Unlike North America where numerous pan American distribution organisations with MPS capabilities exist such as the IKON group acquired by Ricoh or the Global Imaging Solutions Group acquired by Xerox there is no pan European distribution channel for MPS Perhaps more importantly there is a very limited set of pan European infrastructure 0870 903 9500 it providers financing software parts service and supplies companies to enable the MPS capabilities of resellers So while the European market has some of the most experienced personnel particularly among those hardware manufacturers that have been providing MPS directly to the customer the channel opportunity for MPS is just beginning to emerge Photizo Group s recent MPS Conference in Barcelona provided a clear glimpse into the uniqueness of the European market Over 160 attendees from hardware manufacturers corporate decision makers resellers software providers and support firms attended the three day event focusing on the emerging MPS market This unique event provides a watering hole atmosphere where competitors their customers and channel partners all network share insights and discuss best practices on neutral ground There were over 30 educational tracks addressing topi
99. way The second area where Flash Scan makes a real difference is in product design The use of a fixed camera lens has allowed Lexmark to turn the scanning unit on its head bringing both aesthetic and practical benefits including a 30 40 smaller footprint Lexmark has made the most of Genesis s raised profile with a glossy black and silver colour scheme that draws Lexmark Genesis 0870 903 9500 attention to the bright touch screen display and turns the printer into a stylish talking point ideal for use in the home and customer facing environments such as doctor surgeries estate agents and financial advisors As an example of Lexmark s attention to detail there is even a cubby hole behind the lower flap on the front of the unit where you can store a duster to help you keep Genesis shiny and clean Another nice feature is a strip at the top of the vertical scanner glass that holds items such as receipts and snapshots in place when scanning copying multiple smaller documents at the same time The price you pay for such a sleek design is not having an automatic document feeder ADF Lucas said that Lexmark had chosen to omit the ADF following research showing that 85 of customers only ever scanned or copied documents of between 1 and 3 pages which is easy to do manually If you regularly scan copy 30 page documents and don t have access to an alternative device then you might be better off choosing another p
100. xmark Genesis is an exciting addition to Lexmark s printer portfolio Combining breakthrough scanning technology and an eye catching design it stands out as a premium product for the contemporary home or workplace Businessinfo magazine 11 High Speed Guaranteed Quality Business Ethernet Ethernet Circuits from 179 per month for 2Mb Copper Ethernet EFM Call Spitfire on 0800 319 6010 to find out about the UK s best business bandwidth e 2Mb 10Mb e 10Mb 1Gb e Multiple copper pairs e Fibre Connection e Low installation costs e Easily upgraded up to 1Gb e Easily upgraded up to 10Mb e Standard pricing from e Standard pricing from 10Mb 449 2MB 179 100Mb 999 4Mb 199 1GB POA 6Mb 249 8Mb 299 10Mb 349 e Ideal for Spitfire SIP Trunks e Internet access or point to point e Shared voice and data circuit e Highly resilient e Quality of Service JTL Em i e Full SLAs SERVICE PROVIDER py e SNMP monitoring If you would like to partner with Spitfire and S p T F R E offer these services to your customers please call 0800 319 6500 or email partners spitfire co uk to find out more about our Partner Service VOICE INTERNET DATA Specialists in business class Internet connectivity SIP and Voice over IP Guaranteed less than 0 01 packet loss 10ms latency 3ms jitter and 99 93 uptime All prices subject to availability and pricing conf

Lexmark Genesis: The wait is over

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