Grandstream Networks, Inc.
Contents
1. listening END USER CONFIGURATION When the Web Configuration Menu is accessed the GXW410x will respond with a login screen There are two default passwords for the login page User Level Password Webpages allowed End user Level Only Status and Basic Settings Administrator Level All pages can be browsed Grandstream Networks Inc GXW410x User Manual Page 12 of 33 Firmware 1 0 1 8 Updated 07 2008 E sen Innovative IP Voice amp Video After login the following page is the Basic Configuration page explained in detail in Table 6 Web Log in Definition TABLE 6 WEB LOG IN DEFINITIONS BASIC SETTINGS PAGE Web Access Web Port End user Password IP Address DHCP hostname DHCP domain DHCP vendor class ID PPPoE account ID PPPoE password PPPoE Service Name Time Zone Allow DHCP Option 2 to override Time Zone Settings Grandstream Networks Inc Select HTTP or secure HTTPS protocol for Web Access By default HTTP uses port 80 and HTTPS uses port 443 This field is for customizable web port This contains the password to access the End user Web Configuration Menu Status and Basic Settings This field is case sensitive with a maximum length of 25 characters There are two modes to operate the GXW410x DHCP mode all the field values for the Static IP mode are not used even though they are still saved in the Flash memory The GXW410x acquires its IP address from the first DHCP ser2. n stream Innovative IP Voice amp Video Grandstream Networks Inc Analog IP Gateway GXW410x 4 or 8 FXO Ports w Video Surveillance GXW410x User Manual www grandstream com Firmware Version 1 0 1 8 support grandstream com ndstream Innovative IP Voice amp Video TABLE OF CONTENTS GXW410X USER MANUAL VELL ME nix uM tc deh sles Poaceae MEM eas uae IM EM ae pan M ME 4 Gateway GX W441 OX QV SUIT N EE OO N N OE AE 4 paler C On pH vAN EE M ER NE EEN 4 LTT es PTT AE ae 4 uie doc E 5 EONNBETING THE OE NL os ee 5 APPLICATION DESCRIP TON GS n sesse Lb UR METH Ee Ge ER QU Ge ES OR Ee SE Ge ee ee ee ee RUFI Es ee T Functional Diagram of IP PBX amp GXV FI OK ie sanksies seine eie ee ge dee ee AE dee Ee Gie Goed ee ed sedan 7 GXW400x amp GXW410x Scenario Toll Free Calling Between Locations ecce 8 FXS and FXO Gateway Configuration Example sn crean ette Ert beg Oe EN hx oboe IRE dona due E N ee Ge 9 FE TUNE pjfee E EE EE 10 SOFTWARE FEATURES OVERVIEW fL m 10 NNM 10 ERNEST 12 CONFIGURATION WITH WEB BROWSER scccececeeeeseeeesssacecececeeeeseessesnaaeeeceseeeecesessssacaaeeeeeeeceseeesssaaaaeeeeeeeeeeeees 12 Accessing the Web Configuration Menu RR RR Re Re Re nnh nn nnn nn nnne sns nsns ee sese n
3. Choice 1 Similarly the last Vocoder in this list can be entered by choosing the appropriate option in Choice 8 Special Feature Default is Standard Choose the selection to meet some special requirements from Soft Switch vendors like Nortel Broadsoft etc SAVING THE CONFIGURATION CHANGES When changes are made press the Update button in the Configuration Menu The GXW410x will display the following screen to confirm that the changes have been saved To activate changes reboot or power cycle the GXW410x after all changes are made REBOOTING FROM REMOTE The administrator can remotely reboot the unit by pressing the Reboot button at the bottom of the configuration menu The following screen will indicate that rebooting is underway The user can re login to the unit after waiting for about 30 seconds Grandstream Networks Inc GXWA10x User Manual Page 25 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video VIDEO SURVEILLANCE The GXW410x gateway can be used with an Analog Surveillance CCD Camera to perform video surveillance function This application should be used in a LAN environment or when both sides have public IP address VIDEO SURVEILLANCE PROCEDURES gt Gateway side 1 In the ADVANCED SETTING page find the following field and change from default setting NO to YES reboot the device Enable Video Surveillance No Yes 2 Connect an analog surveillance camera
4. 8 X all channels 1 to 8 are set to value X Additional Examples ch1 3 6 10 ch2 7 8 12 channels 1 3 4 5 and 6 are set to value 10 while channels 2 7 and 8 are set to value 12 Default is Yes When set to Yes DTMF signals that are received from RTP stream will be ignored and DTMF signals sent to PSTN will be generated using the following parameters 1 3 Default value is 100ms Default value is 11dB Default value is 100ms Default is Yes When set to Yes the gateway will recognize dial tone from the Central Office CO before it completes call If you can t make an outbound call set this is No Grandstream Networks Inc GXW410x User Manual Page 19 of 33 Firmware 1 0 1 8 Updated 07 2008 Stage Method Min Delay before Dial PSTN Unconditional Call Forward to VOIP Caller ID Scheme Caller ID Transport type C sen Innovative IP Voice amp Video Syntax ch1 8 1 all channels 1 to 8 are set to value 1 or 2 Stage method can be set to either 1 or 2 Set this parameter to 1 if you need to make a direct PSTN call from a VOIP endpoint When you set it to 2 you will first dial one of the VOIP channel accounts from the VOIP endpoint this will result in getting a PSTN line dial tone to then dial out the destination PSTN number Most implementations require this setting to be configured to 1 Default is 100ms This needs to be equal to or greater than the Current Disconnect threshold setting Once the threshold i
5. GXW CONNECTED WITH AN IP PBX OR SIP SERVER AND VIDEO SURVEILLANCE 32 APPLICATION FOUR USING A GXW FOR PURE IP IP COMMUNICATION CONFIGURATION een 32 TABLE OF TABLES GXW410X USER MANUAL TABLE 1 DEFINITIONS OF THE GXW410X CONNECTORS ee ee see se ee see II e ene nhe nennen rne ee ee ee ee ee ee ee ee ee ee aa 5 TABLE 2 DEFINITIONS OF THE GXW410X DISPLAY PANEL ees ese sees sees see eI ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee Re 6 TABLE 3 GXW410X SOFTWARE FEATURES ee ees ees see sees see se ee ee ee ee se ee ee ee ee ee ee ee ee ee Re ee ee asas ee ee ee ee 11 TABLE 4 HARDWARE SPECIFICATION OF GXWATOX ee ee ee see se ee se ee Ine ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 10 TABLE 6 WEB LOG IN DEFINITIONS ees ees ees ees ees Ren n ee ee ee ee ee ee ee ee ee ne ne nen ee ee ee ee ee sanas assa na 13 TABLE 7 STATUS PAGE DEFINITIONS ee ese ees see see se ee ee se ee ee ee ee ee ee ee ee ee ee ee ee ee es ne ee ee ee ee ee ee ee 14 TABLE 8 ADVANCED CONFIGURATION PAGE DEFINITIONS ee ees ee se ee sees see se ee menn ee ee ee ee ee ee ee ee ee nen ee 16 TABLE 9 FXO LINES CONFIGURATION DEFINITIONS ee ees ee dee see me ee ee ee ee ee ee Ge ee ee ee ee ee ee ee ee 19 TABLE 10 CHANNELS PAGE DEFINITIONS ee ee ee se ee ees em ee ee ee ee ee ee ee ee ee ee esr ee ee ee ee sese ee ee ee ee 21 TABLE 11 GRANDSTREAM CONFIGURATION PAGE DEFINITIONS ee ee see se ee see ee e
6. RESET Factory Reset button Press for 7 seconds to reset factory default settings POWER IN Power adapter connection OFF ON Off On switch FXO1 FXO8 FXO ports to be connected to physical PSTN lines from a traditional PSTN PBX or PSTN Central Office Grandstream Networks Inc GXW410x User Manual Page 5 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video FIGURE 2 DIAGRAM OF GXW410x DISPLAY PANEL GXW410x Pup Er A Display FXO port TABLE 2 DEFINITIONS OF THE GXW DISPLAY PANEL Power LED Ready LED LAN LED PC LED Video LED LEDs 1 8 Indicates Power Remains ON when Power is connected and unit is turned ON Remains ON after boot up Indicates LAN or WAN port activity Indicates PC or LAN port activity Remains solid green on boot up If Video IN terminal is connected indicates video activity Indicate status of the respective FXO Ports on the back panel Busy ON Available OFF NOTE All LEDs display green when ON The Ready light will only be ON when the network interface is ready and the Web User Interface is accessible During a firmware upgrade or configuration download the following LED pattern will be observed Power Ready Video and WAN LEDs will be ON The FXO port LED will keep flashing during download and then stay OFF while the new files are written The entire process may take between 20 to 30 minutes The firmware upgrade is complete when you can
7. SIP Info SIP RFC 3261 TFTP and HTTP SRTP TLS and SIPS pending Syslog support HTTPS and telnet pending remote management using Web browser REN3 Up to150 ft on 24 AWG line Bellcore Type 1 amp 2 ETSI BT NTT and DTMF based CID Yes Detection only The PSTN lines will need to be subscribed to PH service from the Service Provider GXWA10x EN55022 Class B CFR Part 15 Class B EN55024 GXW4104 FCC CE in addition GXW410x EN60950 1 GXW4108 UL60950 1 in addition GXW410x User Manual Firmware 1 0 1 8 Page 11 of 33 Updated 07 2008 randstream Innovative IP Voice amp Video CONFIGURATION GUIDE CONFIGURATION WITH WEB BROWSER The GXW410x gateways have an embedded Web server that will allow a user to configure the IP phone through any web browser Examples of GUI interfaces can be downloaded htto www grandstream com user manuals GUI GUI GXW410x rar ACCESSING THE WEB CONFIGURATION MENU 1 Navigate your browser to http www grandstream com DOWNLOAD IPQuery IPQuery zip 2 Run the Grandstream IPQuery tool that you just downloaded List 3 Click on biten button in order to begin device detection 4 The detected devices will appear in the Output field Grandstream IP Query NIC Selection Interface Network adapter Broadcom 440 10 100 Integrated Controller an lac m Oukput MAC Address IP Address OODESZOCDYAID 192 168 22 104 Listen Stop Launch Quit
8. login into the web configuration pages Grandstream Networks Inc GXW410x User Manual Page 6 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video APPLICATION DESCRIPTION A IP PBX SIP Server with GXW410x A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW410x series gateway In this environment the SIP server handles SIP registration and call control and the GXW410x processes media conversion between IP and PSTN calls There are 2 ways to configure GXW410x when using with a SIP Server 1 With SIP accounts configured on Channels page In this case the GXW410x gateway acts as an endpoint requesting registration from the SIP Server Under the Channels page you will need to fill in the information like SIP User ID Password etc Now when calls are made from an IP phone the call will be routed to the SIP Server which will forward it to one of the SIP accounts on the GXW410x which will then forward it to the PSTN line Without SIP accounts In this case you simply have to configure the SIP Server to perform forwarding of the SIP INVITE message with the FXO destination number to the gateway s IP Address The GXW410x gateway will receive the digits and immediately forward them on the FXO lines to the destination PSTN Most of the configuration on the Gateway for this case will remain default except Stage Method needs to be set to 1 and SIP Server IP Address DNS
9. name has to be filled FUNCTIONAL DIAGRAM OF IP PBX amp GXW410x Anywhere in the world IPPBX or SIP Server FXO Lines 4 or 8 Ports IP LAN GXW 410x a a Grandstream IP Phones PSTN Analog endpoints For incoming calls from the PSTN analog endpoints to the GXW410x gateway the device will auto forward each call to a configured IP extension The SIP Server can then route the call based on its own configuration or IVR system Grandstream Networks Inc GXW410x User Manual Page 7 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video B FXS Gateway with GXW410x No SIP Server required Alternatively the GXW410x gateway can be used without a SIP Server It can be used in conjunction with an FXS Gateway Ex GXW400x and calls can still be originated from the IP network and terminated on the PSTN network and vice versa All you need to make sure is that both gateways are able to locate each other i e they should be on the same LAN or have public IP addresses GXW400x amp GXW410x SCENARIO TOLL FREE CALLING BETWEEN LOCATIONS Branch A Boston MA 4 employees Analog Phones A N b f Ji J di gt GXW 400x GXW 410x Branch B Denver CO 4 employees If you setup resembles the one in this diagram you need to configure the SIP Server field to be the IP address of the other gateway i e configure the IP address of GXW400x gateway to b
10. to the VIDEOIN connection at the back panel of the unit gt PC side Monitor Device i Download VLC from http www videolan org vlc This is the only player so far that supports HFC 3984 2 Launch VLC 3 Go to Preferences gt Input Codecs gt Demuxers gt H264 check Advanced options in the bottom The option Frames per Second will show Change that value to 5 and then save 4 Go to Preferences gt Input Codecs gt Access modules gt Real RTSP check Advanced options in the bottom The option Caching value ms will show Change that value to 1000 and then save You may change it to a smaller value to reduce the delay 5 f the viewer is under NAT go to Preferences gt Demuxers gt Access modules gt RTP RTSP check Advanced options in the bottom The option Use RTP over RTSP TCP will show Check that option box Grandstream does NOT recommend this network environment 6 Close the Preferences window and go to File gt Open Network Stream a Select RTSP as the protocol b Enter the URL in the format of rtsp admin ADMIN PASSWOHD Q DEVICE IP ADDRESS DEVICE HTSP PORT Change the blue text according to your configuration e ADMIN PASSWORD is the device s web configuration password for admin e DEVICE IP ADDRESS is the device IP e DEVICE RTSP PORT is the RTSP port setting of the device If the port uses default value 554 the port portion can be omitted from the URL c Click OK to start the video Grandstre
11. 0bps You can enable or disable ECM Error Checking Mode Grandstream Networks Inc GXW410x User Manual Page 20 of 33 Firmware 1 0 1 8 Updated 07 2008 E sen Innovative IP Voice amp Video TABLE 10 CHANNELS PAGE DEFINITIONS Channels SIP User ID Authentication ID Authentication Password Profile ID Call Progress Tones Channel Voice Settings Tx to PSTN Audio Gain dB Rx from PSTN Audio Gain dB Silence Suppression Echo Cancellation Channel specific Setting Grandstream Networks Inc Note The channels here are basically SIP endpoints that will act as clients registering to the SIP Server configured under the appropriate Profile page It should be set same as the channel number i e 1 2 4 or 8 depending on number of FXO ports t is NOT the same as SIP Account ID This is the SIP account information Enter the SIP User ID part of the account SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from SIP User ID SIP account password needs to be entered here Note After entering the password it will show up as blank but the password still remains active Select the corresponding Profile ID 1 2 3 Profiles are SIP Server configurations Using these settings user can configure tone frequencies according to user preference By default the tones are set to North American frequencies Frequencies should be configured with known values to a
12. P Network Time Protocol server which will be used by the phone to synchronize the date and time Allow DHCP Default value is No If set to Yes the NTP server will originate from the DHCP server Option 42 to override an NTP server Enable Video When set to Yes GXW410x will start converting video feed received from analog camera to IP Surveillance packets In order to view this video feed please follow instructions given under Video Surveillance chapter on page 23 RTSP Port By default it is 554 Grandstream Networks Inc GXW410x User Manual Page 18 of 33 Firmware 1 0 1 8 Updated 07 2008 E sen Innovative IP Voice amp Video CONFIGURING THE FXO CHANNELS Configuring the FXO channels on the GXW410x gateway is an easy process Follow the GUI interfaces The Device Status page terms are defined in Table 9 FXO Lines Configuration Definitions An example of the Channel Dialing Configuration is shown in Figure 6 Please note the default is always configured The user has the option to change the default settings as described in the Table 9 TABLE 9 FXO LINES CONFIGURATION DEFINITIONS Enable Current Disconnect Enable Tone Disconnect Enable Polarity Reversal AC Termination Impedance Silence Timeout Use Outband DTMF Params DTMF Digit Length DTMF Digit Volume DTMF Dial Pause Wait for Dial tone When set to Y Current Disconnect is enabled Certain PSTN Cos require this to be enabled in order to realiz
13. T Firewall Early Dial Default is No Use only if proxy supports 484 response Session Expiration Grandstream implemented SIP Session Timer The session timer extension enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE Once the session interval expires if there is no refresh via a UPDATE or re INVITE message the session will be terminated Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand The default value is 180 seconds Min SE The minimum session expiration in seconds The default value is 90 seconds Caller Request If selecting Yes the phone will use session timer when it makes outbound calls if remote Timer party supports session timer Callee Request If selecting Yes the phone will use session timer when it receives inbound calls with session Timer timer request Force Timer If selecting Yes the phone will use session timer even if the remote party does not support this feature Selecting No will allow the phone to enable session timer only when the remote party support this feature To turn off Session Timer select No for Caller Request Timer Callee Request Timer and Force Timer UAC Specify As a Caller select UAC to use the phone as the refresher or UAS to use the Callee or proxy Refresher server as the refresher UAS Specify As a Callee select UAC to use caller or proxy
14. am Networks Inc GXW410x User Manual Page 26 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IF Voice amp Video FIGURE 7 SCREEN SHOT OF VIDEO SURVEILLANCE CL amp LC media player File View Settings Audio Video Naviqation Help cE N m Mm 4 dd ER MH 10 01 22 0 00 00 1 00 rtspiffadmin 123456072 72 74 219 pr PC client side running VLC as monitoring station GXW410x User Manual Page 27 of 33 Grandstream Networks Inc Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video FIRMWARE UPGRADE Our latest official release can be downloaded from http www grandstream com firmware html Firmware or software upgrades can be done either via TFTP or HTTP The corresponding configuration settings are on the configuration page End users should NOT modify the configuration settings that are useful for ITSPs To upgrade your unit firmware follow these steps 1 Under Advanced Settings webpage enter your TFTP or HTTP Server IP address or FQDN next to the Firmware Upgrade Upgrade Server field Select via TFTP or HTTP accordingly If you plan to use Automatic Upgrade set it to Yes otherwise No this will make it check for upgrade every time you reboot UPGRADE THROUGH HTTP To upgrade firmware via HTTP the field Firmware Upgrade and Provisioning Upgrade Via needs to be set to HTTP The Firmware Server Path should be set to where the firmware fi
15. duct in any way other than as detailed by this User Manual could void your manufacturer warranty e This document is contains links to Grandstream GUI Interfaces Please download the GUI examples http www grandstream com user manuals GUI GUI GXW410x rar for your reference e This document is subject to change without notice The latest electronic version of this user manual is available on our website http www grandstream com user manuals GXW410x User Manual pdf Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Grandstream Networks Inc GXWA10x User Manual Page 4 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IF Voice amp Video PACKAGING Unpack and check all accessories Equipment included in the package 1 One GXW410x Unit 2 One universal power adaptor 3 One Ethernet cable CONNECTING THE GXW410x FIGURE 1 DIAGRAM OF GXW410x BACK PANEL GXW410x Power Supply LAN WAN RJ 45 On Off Switch FXO Ports Ethernet Ports VIDEO IN Jack TABLE 1 DEFINITIONS OF THE GXW CONNECTORS LAN or PC Connect your PC to this port It will then be assigned an IP address from your Router DHCP Server The GXW410x acts as a switch only WAN Connect to the internal LAN network or Public Internet VIDEO IN Connection for Analog based Video Surveillance Camera RCA
16. e GXW410x is connected to via its WAN port It is based on STUN protocol GXW410x User Manual Page 15 of 33 Firmware 1 0 1 8 Updated 07 2008 E sen Innovative IP Voice amp Video ADVANCED USER SETTINGS ADVANCED USER CONFIGURATION The end user needs to login to the advanced user configuration page the same way as for the basic configuration page Advanced User configuration includes the end user configuration and advanced configurations including SIP configuration Codec selection NAT Traversal Setting and other miscellaneous configuration TABLE 8 ADVANCED CONFIGURATION PAGE DEFINITIONS Admin Password G723 Rate Voice Frames per Tx Layer 3 QoS Layer 2 QoS Local RTP port Use Random Port Keep alive interval Use NAT IP STUN Server Grandstream Networks Inc Administrator password Only the administrator can configure the Advanced Settings page Password field is purposely left blank for security reasons The maximum password length is 25 characters G723 encoding rate 6 3kbps or 5 3kbps This field contains the number of voice frames to be transmitted in a single packet When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with the first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time
17. e disconnect signal from PSTN side Default is Y If enabled use threshold Default is 100ms Range is 50ms to 800ms Certain PSTN service providers have a threshold time within which the line stabilizes after off hook It is entirely dependent on provider however if you experience PSTN line detection issues please modify this setting appropriately in 100ms increments Default is No If PSTN provider uses call progress tones then it should be set to Yes in order to realize disconnect tone Please configure accurate Call Progress Tones on Channels webpage based on PSTN provider or traditional PBX settings Default is No This should be set to Yes only if the FXO lines are subscribed to PR service from PSTN Service provider It is merely a PR detect feature Note If there is no PR service from provider on the FXO line and this setting is configured to Yes calls will not be successful Selects the impedance of the analog line connected to the FXO port on the GXW410x Here is some basic information which may be helpful for initial configuration 600 Ohm North America 270 Ohm 750 Ohm 150 nF 220 Ohm 820 Ohm 120 nF 220 Ohm 820 Ohm 115 nF 370 Ohm 620 Ohm 310 nF Most of Europe Australia New Zealand Austria Bulgaria Germany Slovakia South Africa UK India Terminate call after long silence detected Default is 60 seconds max 65536 Syntax for Channel Specific Settings Default ch1
18. e eem ee ee ee ee ee ee ee ee ee ee 23 GUI INTERFACES GXW410X USER MANUAL http www grandstream com user manuals GUI GUI GXWA410x rar SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF CHANNELS CONFIGURATION PAGE SCREENSHOT OF FXO LINES CONFIGURATION PAGE SCREENSHOT OF PROFILE 1 CONFIGURATION PAGE SCREENSHOT OF STATUS CONFIGURATION PAGE oa oy Grandstream Networks Inc GXW410x User Manual Page 3 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video WELCOME Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway The GXW410x is a cost effective easy to use and easy to configure IP communications solution for any business The GXW410x gateway supports popular voice codecs and is designed for full SIP compatibility and interoperability with party SIP providers thus enabling you to fully leverage the benefits of VoIP technology integrate a traditional phone system into a VoIP network and efficiently manage communication costs This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation multi party conferencing etc This IP Analog Gateway is very easy to manage and scalable specifically designed to be an easy to use and affordable VoIP solution for the small medium business or enterprise Enable the vide
19. e g if the first vocoder is configured as G723 and the Voice Frames per TX is set to be 2 then the ptime value in the SDP message of an INVITE request will be 60ms because each G723 voice frame contains 30ms of audio Similarly if this field is set to be 2 and if the first vocoder chosen is G729 or G711 or G726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the BudgeTone 200 will use and save the maximum allowed value for the corresponding first vocoder choice The maximum value for PCM is 10 x10ms frames for G726 it is 20 x10ms frames for G723 it is 32 x30ms frames for G729 G728 64 x10ms and 64 x2 5ms frames respectively This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 Its range lies from O to 63 This contains the value used for layer 2 VLAN tag 802 1q VLAN tag Default value is 0 Range lies from 0 to 4095 802 1p Priority value Default value is 0 Range lies from 0 to 7 The above 2 settings need to be supported on the network and then configured accordingly on the GXW410x Incorrect configuration will cause blocked access which will result in Factory Reset as the only option to renew access This parameter defines the local RTP RTCP port pair the GXW410x will listen and transmit It is the base RIP port for channel 0 When co
20. e the SIP Server for the GXW410x gateway and vice versa Please be sure you set SIP Registration to No EXPECTED CALL FLow An analog Phone connected to the GXW400x gateway picks up and dials the destination PSTN number The call gets routed to the GXW410x gateway which dials out the digit string onto the FXO Lines thus reaching the destination PSTN endpoint On the reverse incoming calls from the PSTN endpoints connected to the GXW410x gateway will be routed automatically to the analog endpoints connected to the GXW400x gateway Grandstream Networks Inc GXW410x User Manual Page 8 of 33 Firmware 1 0 1 8 Updated 07 2008 E sen Innovative IP Voice amp Video FXS AND FXO GATEWAY CONFIGURATION EXAMPLE GXW400x GATEWAY GXW410x GATEWAY Profile 1 Advanced Settings SIP Server Set it to IP Address of STUN Server Blank GXWA10x Use Random Port No SIP Registration No Outgoing Call without Registration Yes NAT traversal No Advanced Settings FXO lines S TUN Server Blank Wait for Dial Tone Y or N whichever works for your PSTN Service Provider Stage Method 1 Unconditional Call Forward to VOIP ch1 8 444 ch1 8 p1 ch1 8 5060 Channels 1 8 5060 Profile 1 Local SIP Listen port For VOIP to PSTN calls 5060 Profile 1 SIP Server Set it to IP Address of GXW400x SIP Registration No NAT traversal No For more information regarding this setup email Grandstream technical support at support grandst
21. ennen EE EEE 12 VE TN RT M 12 ADVANCED USER SETTINGS Reed 16 M 16 CONFIGURING THE P COOL ANNES P GR GO EE 19 Iq uer EEE EEE EE EE RE EE EE 23 NNN 25 VE AE KOLLER ER EE N EE id one 25 MESEN EN 26 VIDEO SURVEILLANCE PROD Rs 26 FIRMWARE UPGRADE oa N EE EE M M FA EE EN 28 UPGRADE THROUGH HT DE ss ee EE teda eo EE eer 28 UPGRADE THROUGH TE EEE EEE EE rcd 28 Download ITI SOIC r M 29 RESTORE FACTORY DEFAULT SETTING Lee 30 EXAMPLES OF GXW410X CONFIGURATIONS ennnnnnnnnnnnnnnnennnnnennnnnnnnnnnnnnnnnnennnnnnnnnnnennnnnnennnnnnnnnnnennnnnen 31 Grandstream Networks Inc GXW410x User Manual Page 2 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video TABLE OF FIGURES GXW410X USER MANUAL FIGURE 1 DIAGRAM OF GXW410x BACK PANEL 2cceceeceeeeceeceececeeceeceeceecesaeeeceeceeaeeaecaeseesesaesaeseeseeseeaeeaeeess 5 FIGURE 2 DIAGRAM OF GXW410x DISPLAY PANEL 22ceccecceceeceeceeceeceeeeceeceeeeeaeeaeeaeceeceeaecaesueceeeeeseeneenteneeeears 6 FIGURE 7 SCREEN SHOT OF VIDEO SURVEILLANCE cceceeceeceeceeceececceceeceeceeceeeeeaececeeaeeaesueceeseeaesaeeneeeesneness 27 APPLICATION ONE GXW CONNECTED WITH AN IP PBX OR SIP SERVER ccccceeceececcecceceeeeeceececcuseecaeceseneees 31 APPLICATION TWO GXW TO EXTEND A TRADITIONAL PBX SCENARIO ee ee ee ee ee meme nennen nennen 31 APPLICATION THREE
22. gurations APPLICATION ONE GXW CONNECTED WITH AN IP PBX OR SIP SERVER Scenario A business with a traditional phone system with or without broadband access and an IP PBX or SIP Servers connecting to an Internet Telephone Service Provider ITSP Anywhere in the world IPPBX or SIP Server FXO Lines 4 or 8 Ports GXW 410x LS 650060 Grandstream IP Phones PSTN Analog APPLICATION TWO GXW TO EXTEND A TRADITIONAL PBX SCENARIO Scenario a small business with traditional analog PBX lines and broadband access who want to extend their traditional PBX to virtually anywhere in the world using the internet Any SIP End point such as Grandstream BugeTone HandyTone GXP 2000 or GXV 3000 are needed in this scenario VAN Company Boston MA 6 employees IPPBX or Internet SIP Server Cloud IP LAN FXO Lines Optional IP LAN Ms as A GXW 410x ee EE EE i l GXW 410x mr 000 annj A Grandstream IP Phones sss less less ooo Vi ooo ooo Sse Baas Secs EE 5355 2855 2855 N y y N Anywhere in the world Any SIP endpoint Any branch anywhere Grandstream Networks Inc GXW410x User Manual Page 31 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IF Voice amp Video APPLICATION THREE GXW CONNECTED WITH AN IP PBX OR SIP SERVER AND VIDEO SURVEILLANCE Scenario The GXW410x offers an additional video surveillance port which can be configured for su
23. hen set to No GXW410x will only do upgrade once at boot up Other options are Always check for New Firmware Check New Firmware only when F W pre suffix changes Always skip the Firmware check If set to Yes configuration file is authenticated before acceptance This protects the configuration from an unauthorized change The IP address or URL of System log server This feature is especially useful for ITSP Internet Telephone Service Provider GXW410x User Manual Firmware 1 0 1 8 Page 17 of 33 Updated 07 2008 Innovative IP Voice amp Video Syslog Level Select the ATA to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events product model version on boot up INFO level NAT related info INFO level sent or received SIP message DEBUG level SIP message summary INFO level inbound and outbound calls INFO level registration status change INFO level negotiated codec INFO level Ethernet link up INFO level 9 SLIC chip exception WARNING and ERROR levels 10 memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS LOG device MAC addresslferror code error message ccm sp EEU EP ER EE Example May 19 02 40 38 192 168 1 14 GS LOG 00 0b 82 00 a1 be 000 Ethernet link is up NTP server URI or IP address of the NT
24. ld like to use with the GXW410x then you can configure Profile 2 or 3 Note Make sure you select the correct profile for each channel under Channels PAGE TABLE 11 PROFILE PAGE DEFINITIONS Activate Profile Profile Name SIP Server Outbound Proxy Use DNS SRV User ID is Phone Number SIP Registration Unregister on Reboot When set to Yes the SIP Profile is activated A name to identify a Profile SIP Server s IP address or Domain name provided by VoIP service provider IP address or Domain name of Outbound Proxy or Media Gateway or Session Border Controller Used by GXW410x for firewall or NAT penetration in different network environments If symmetric NAT is detected STUN will not work and ONLY outbound proxy can correct the problem Default is No If set to Yes the client will use DNS SRV to look up server If the GXW410x has an assigned PSTN telephone number this field should be set to Yes Otherwise set it to No If Yes is set a user phone parameter will be attached to the From header in SIP request This parameter controls whether the GXW410x needs to send REGISTER messages to the SIP Server The default setting is Yes Default is No If set to yes the SIP user s registration information will be cleared on reboot Grandstream Networks Inc GXW410x User Manual Page 23 of 33 Firmware 1 0 1 8 Updated 07 2008 Innovative IP Voice amp Video Register Expiration This parameter all
25. les are located For example The user can use the following URL in the Firmware Server Path firmware mycompany com 6688 Grandstream 1 0 1 8 where firmware mycompany com is the FQDN of the HTTP server It can also be in IP address format 6688 is the TCP port the HTTP server listening to default http server listens to port 80 Grandstream 1 0 1 2 is the RELATIVE directory to the root dir on HTTP web server UPGRADE THROUGH TFTP To upgrade firmware via TFTP set the field Firmware Upgrade and Provisioning Upgrade Via to TFTP The TFTP server can be configured in either IP address format or FQDN To configure the TFTP server via the Web configuration interface follow these five steps 1 Open your browser to input the IP address of the GXW410x 2 Enter the admin password to enter the configuration screen 3 Enter the TFTP server address or URL in the Firmware Server Path field near the bottom of the configuration screen 4 Once the Firmware Server Path is set update the change by clicking the Update button 5 Reboot or power cycle the unit If the configured upgrade server is found and a new code image is available the GXW410x will retrieve the new image files by downloading them into the GXW410 gateway s SRAM During this stage the GXW410x gateway s LED will blink until the checking downloading process is completed Upon verification of checksum the new code image will be saved into the Flash If TFTP fails f
26. mal time The Automatic Daylight Saving Time Rule shall have the following syntax start time end time saving Both start time and end time have the same syntax Month day weekday hour minute month 1 2 3 12 for Jan Feb Dec day 1 2 3 31 weekday 1 2 3 7 for Mon Tue Sun or 0 which means the daylight saving rule is not based on week days but based on the day of the month hour hour 0 23 minute minute 0 59 If weekday is 0 it means the date to start or end daylight saving is at exactly the given date In that case the day value must not be negative If weekday is not zero and day is positive then the daylight saving starts on the first day th iteration of the weekday 1st Sunday 3rd Tuesday etc If weekday us not zero and day is negative then the daylight saving starts on the last day th iteration of the weekday last Sunday 3rd last Tuesday etc The saving is in the unit of minutes The saving time may also be preceded by a negative sign if subtraction is desired instead of addition The default value for Automatic Daylight Saving Time Rule shall be set to 03 11 0 02 00 11 04 0 02 00 60 which is the rule for US Examples US where daylight saving time is applicable 03 11 0 02 00 11 4 0 02 00 60 This means the daylight saving time starts from 11 March at 2AM and ends November 4th at 2AM The saving is 60 minutes 1hour You may also acce
27. nfigured channel 0 will use this port value for RTP and the port value 1 for its RTCP channel 1 will use port value 2 for RTP and port value 3 for its RTCP and so on The default value is 5004 This parameter when set to Yes will force random generation of both the local SIP and RTP ports This is usually necessary when multiple GXW410xs are behind the same NAT This parameter specifies how often the GXW410x sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open Default is 20 seconds NAT IP address used in SIP SDP message Default is blank IP address or Domain name of the STUN Simple Traversal of UDP through NATs server GXW410x User Manual Firmware 1 0 1 8 Page 16 of 33 Updated 07 2008 Firmware Upgrade amp Provisioning Via TFTP Server Via HTTP Server Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Allow DHCP Option 66 to override server Automatic Upgrade Authenticate Conf File Syslog Server Grandstream Networks Inc C sen Innovative IP Voice amp Video This radio button will enable GXW410x to download firmware or configuration file through either TFTP or HTTP If selected the GXW410x will attempt to retrieve new configuration file or new code image from the specified TFTP server at boot time It will make up to 5 attempts before timeout and then it will start the b
28. ng from 1 to 8 dialing will result in this call forwarded to FXO port ch immediately Grandstream Networks Inc GXW410x User Manual Page 22 of 33 Firmware 1 0 1 8 Updated 07 2008 Dial Plan PROFILES E se Innovative IP Voice amp Video The Dial Plan feature implemented is applicable for VOIP to PSTN calls only You may configure a dial plan based on the following grammar 1 Accept Digits 1 2 3 4 5 6 7 8 9 0 A a B o C c D d 2 Grammar x any digit from 0 9 xx at least 2 digit number xx at least 2 digit number exclude 3 5 any digit of 3 4 or 5 147 any digit 1 4 or 7 2 011 replace digit 2 with 011 when dialing WARNING illegal input will fall back to default Example 1 369 11 1617xxxxxxx Allow 311 611 911 and any 10 digit numbers of leading digits 1617 Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allow any length of number with leading digit 2 and 10 digit numbers of leading digit 1 and leading exchange number between 2 and 9 If leading digit is 2 replace leading digit 2 with 011 before dialing Default PSTN Outgoing x Note If you do not plan to use this feature set to default x Profiles are basically IP PBX SIP Server configuration templates If you have more than one IP PBX system or SIP Server that you wou
29. nly to Transmit Only for the firmware upgrade otart the TFTP server in the phone s web configuration page Configure the Firmware Server Path with the IP address of the PC Update the change and reboot the unit You can also download the free HTTP server from http httod apache org or just use Microsoft IIS web Grandstream Networks Inc GXWA10x User Manual Page 29 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IF Voice amp Video RESTORE FACTORY DEFAULT SETTING WARNING Restoring the Factory Default Setting will DELETE all configuration information of the phone Please BACKUP or PRINT out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider The ONLY way to restore default factory settings is as follows 1 Unplug the Ethernet cable 2 Locate the needle sized hole on the back panel of the gateway next to the Power connection 3 Enter a thin object in this hole and keep it pressed for about 7 seconds 4 You will see the Network port LEDs green and orange go off and on simultaneously this indicates the reset went through 5 All settings have been erased and the gateway is back to factory settings Grandstream Networks Inc GXW410x User Manual Page 30 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video Examples of GXW410x Confi
30. o surveillance port to give you peace of mind while you are away from your business GATEWAY GXW410x OVERVIEW The GXW41 0x offers an easy to manage feature rich IP communications solution for any small business or businesses with virtual and or branch locations who want to leverage their broadband network and or add new IP Technology to their current phone system The Grandstream Enterprise Analog VoIP Gateway GXW410x series converts SIP RTP IP calls to traditional PSTN calls and vice versa There are two models the GXW4104 and GXW4108 which feature 4 or 8 FXO ports respectively The installation is the same for either model SAFETY COMPLIANCES The GXW410x is compliant with various safety standards including FCC CE Its power adaptor is compliant with UL standard Warning use only the power adapter included in the GXW410x package Using an alternative power adapter may permanently damage the unit WARRANTY Grandstream has a reseller agreement with our reseller customer End users should contact the company from whom you purchased the product for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number Grandstream reserves the right to remedy warranty policy without prior notification Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this pro
31. on schemas can be selected 1 in audio 2 RFC2833 3 in audio and RFC2833 4 SIP Info 5 in audio and RFC2833 6 SIP Info and RFC2833 7 in audio RFC2833 and SIP Info No Key Entry Timeout Default is 4 seconds Local SIP Listen Port Default is ch1 8 5060 The indicates increments by 2 so port 1 is set at 5060 port at 5062 and so on This setting can be used with Round Robin and or Flexible setting below to configure different ports to be placed under different Round Robin groups Round Robin and or Default is rr 1 8 Flexible The syntax is pretty straight forward here The rr stands for Round Robin and the numbers stand for the ports that belong to that round robin group For example rr 1 8 Round robin within the first 8 ports i e outgoing calls will be forwarded to the next available port within the group of ports 1 to 8 rr 1 3 6 8 rr 2 7 gt Round robin within port 1 3 4 5 6 and 8 Second round robin group within ports 2 and 7 i e outgoing calls to ports 1 3 4 5 6 and 8 will be forwarded to the next available port within this group ONLY Outgoing calls to port 2 and 7 will be forwarded to the next available port between ports 2 and 7 ONLY n order to terminate a call on FXO port 2 or 7 you will need to change its Local SIP Listen port accordingly Prefix to specify Port Default is 99 1 stage dialing method Syntax to USE this feature prefix that is 99 ch could be anythi
32. oot process using the existing code image in the Flash memory If a TFTP server is configured and a new code image is retrieved the new downloaded image will be verified and then saved into the Flash memory Note Please do NOT interrupt the TFTP upgrade process especially the power supply as this will damage the device Depending on the network environment this process can take up to 25 or 30 minutes The URL for the HTTP server used for firmware upgrade and configuration via HTTP For example ttp provisioning mycompany com 6688 Grandstream 1 0 0 54 Here 6688 is the specific TCP port that the HTTP server is listening at it can be omitted if using default port 80 Note If Auto Upgrade is set to No GXW410x will only do HTTP download once at boot up IP address or domain name of firmware server IP address or domain name of configuration server Default is blank If configured GXW400X will request firmware file with the prefix This setting is useful for ITSPs End user should keep it blank Default is blank End user should keep it blank Default is blank End user should keep it blank Default is blank End user should keep it blank Default value is No If set to Yes configuration file will originate from the DHCP server Choose Yes to enable automatic upgrade and provisioning In Check for new firmware every field enter the number of minutes to enable GXW410x to check the server for firmware upgrade or configuration W
33. or any reason e g TFTP server is not responding there are no code image files available for upgrade or checksum test fails etc the GXW410x gateway will stop the TFTP process and simply boot using the existing code image in the flash Firmware upgrade process may take as long as 20 minutes over the Internet or just 20 seconds if it is performed on a LAN Grandstream recommends conducting firmware upgrades in a controlled LAN environment if possible Grandstream Networks Inc GXW410x User Manual Page 28 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IF Voice amp Video DOWNLOAD TFTP SERVER For users who do not have a local TFTP server Grandstream provides a NAT friendly TFTP server on the public Internet for users to download the latest firmware upgrade automatically Please check the Services section of Grandstream s Web site to obtain this TFTP server IP address Alternatively user can download and install a free TFTP or HTTP server in his LAN for a firmware upgrade A free Windows version TFTP server can be downloaded from http support solarwinds net updates New customerFree cfm Directions for Downloading TFTP Server 1 2 3 4 o 6 Unzip the file and put all of the files under the root directory of the TFTP server Put the PC running the TFTP server and the GXW410x in the same LAN segment Go to File gt Configure gt Security to change the TFTP server s default setting from Receive O
34. ows the user to specify the time frequency in minutes for the GXW410x to refresh its registration with the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days SIP Registration This parameter is most used by Service Providers It prevents message REGISTER overload Failure Retry Wait of SIP Server in case of downtime due to maintenance or power failure By increasing Time interval length common message load is decreased Interval range is 1 3600 seconds NAT Traversal This parameter defines whether the GXW410x NAT traversal mechanism will be activated or not If activated by choosing Yes and a STUN server is also specified then the GXW410x will behave according to the STUN client specification Under this mode the embedded STUN client inside the GXW410x will attempt to detect if and what type of firewall NAT it is sitting behind through communication with the specified STUN server If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the GXW410x will attempt to use its mapped public IP address and port in all of its SIP and SDP messages If the NAT Traversal field is set to Yes with no specified STUN server the GXW410x will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open Proxy Require SIP Extension to notify SIP server that the unit is behind the NA
35. ream com or visit our User and Developer forum at forums grandstream com Grandstream Networks Inc GXW410x User Manual Page 9 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video FEATURES The GXW410x is a next generation IP voice and video gateway that features full interoperability with leading IP PBXs SoftSwitches and SIP platforms The GXW410x series gateways offer superb voice and video quality traditional telephony functionality simple configuration feature rich functionality and an additional video port that enables the gateway to act as a video surveillance gateway SOFTWARE FEATURES OVERVIEW e 4and 8 FXO port media gateways e Video surveillance port e External power supply e Two RJ 45 ports switched or routed e TFTP and HTTP firmware upgrade support e Multiple SIP accounts multiple SIP profiles choice of 3 profiles per account e Supports Audio Codecs G711U A G723 G729A B and GSM e Supports Video Codecs H 264 e 3 168 echo cancellation e Flexible DTMF transmission In Audio RFC2833 SIP Info or any combination of the 3 e Selectable multiple LBR coders per channel e 1 38 compliant HARDWARE SPECIFICATION TABLE 4 HARDWARE SPECIFICATION OF GXW410x LAN interface 2xRJ45 10 100Mbps LED 8 LEDs GREEN Universal Switching Input 100 240V AC 50 60Hz 0 5A Max Power Adaptor Output 12V DC 1 25A UL certified Dimension 225mm L x 172mm W x 42mm H Weight 0 29 Ibs 3 5 o
36. rveillance It is the only small business analog gateway that offers this security feature Branch A Boston MA 6 employees IPPBX or SIP Server IP LAN IPPBX or SIP Server IP LAN Internet Cloud i GXW 410x O 660660 Grandstream IP AN A MD A A MD Grandstream IP Branch B Denver CO 4 employees ad Anywhere in the world APPLICATION FOUR USING A GXW FOR PURE IP IP COMMUNICATION CONFIGURATION Scenario Four The GXW410x offers an IP to IP pure IP Communications System configuration where all locations use IP phones Grandstream Networks Inc GXW410x User Manual Page 32 of 33 Firmware 1 0 1 8 Updated 07 2008 randstream Innovative IP Voice amp Video Branch A Boston MA 6 employees IPPBX or SIP Server IP LAN GXW 410x O O p Grandstream IP Phones Grandstream IP Phones Branch B Denver CO 4 employees NZ Anywhere in the world Grandstream Networks Inc GXW410x User Manual Page 33 of 33 Firmware 1 0 1 8 Updated 07 2008
37. s reached the gateway can dial out This parameter should only be used if there are PSTN line detection issues This is an extremely important setting to make sure incoming PSTN calls are picked up and forwarded to the correct VOIP destination User ID This parameter allows users to configure a User ID or extension number to be automatically dialed upon FXO line off hook SIP Server You also need to specify the Profile of the user id configured above p1 stands for Profile 1 p2 stands for Profile 2 and so on SIP Destination Port Along with the user id and Profile you also have the option to choose the destination port where you would like to send the call By default it should be set to ch1 x 5060 x can be 4 or 8 depending on number of ports The GXW410x supports 5 different types of schemes 1 Bellcore US standard ETSI RING ETSI TAS DTMF NTT Japanese standard MU e EX Es Please check with your PSTN service provider or traditional PBX specs for which caller ID scheme it supports Default is relay via From header You may also select relay via P Asserted Identity header Disable Caller ID feature will be disabled Send anonymous All calls forwarded to VOIP end will be sent as anonymous T 38 Setting This setting allows you to make several options related to facsimile You can select the method T 38 or Pass through G711 You can select the fax transmission rates 2400 4800 7200 9600 12000 1440
38. server as the refresher or UAS to use the Refresher phone as the refresher Force INVITE Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer Enable 100rel The use of the PRACK Provisional Acknowledgment method enables reliability to be offered to SIP provisional responses 1xx series This is very important if PSTN inter networking is to be supported A user s request to use reliable provisional responses is invoked by the 100rel tag which is appended to the value of the required header of initial signalling messages Refer to uses Default is NO If set to YES then for Attended Transfer the Refer To header uses the Target Contact transferred target s Contact header information Grandstream Networks Inc GXW410x User Manual Page 24 of 33 Firmware 1 0 1 8 Updated 07 2008 ndstream Innovative IP Voice amp Video INVITE Ring no In case incoming call has arrived from PSTN to VoIP and INVITE message was generated by answer Timeout GXW device the call will be disconnected after preconfigured timeout if not answered by VoIP extension Preferred Vocoder The GXW410x supports up to 5 different Vocoder types including G 711 A U law GSM G 723 1 G 729A B The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message The first Vocoder in this list can be entered by choosing the appropriate option in
39. ss the Device Status page which provides details of the GXW product The Device otatus page terms are defined in Table 7 Status Page Definitions TABLE 7 STATUS PAGE DEFINITIONS Hardware Revision MAC Address IP Address Product Model Software Version System Up Time Registered Grandstream Networks Inc Hardware version number Main Board Interface Board The device ID in HEX format This is a very important ID for ISP troubleshooting This field shows WAN IP address of GXW410x This field contains the product model info GXW4104 or GXW4108 Program This is the main software release Boot and Loader are not changed often This field shows system up time since the last reboot This field indicates whether the different SIP Accounts configured under Channels page are successfully registered to the SIP server s GXW410x User Manual Page 14 of 33 Firmware 1 0 1 8 Updated 07 2008 FXO Line Connected PPPoE Link Up Detected NAT Type Grandstream Networks Inc ndstream Innovative IF Voice amp Video This field will give the status of each physical FXO Line connected to the Gateway It will update the status regularly Yes Connected and Idle Busy Connected and Busy No Not connected Additionally it will also provide real time Caller ID information of Incoming as well as Outgoing calls This field shows whether the PPPoE connection is running if connected to DSL modem This field shows what kind NAT th
40. ver it discovers from the LAN it is connected Using the PPPoE feature set the PPPoE account settings The GXW410x will establish a PPPoE session if any of the PPPoE fields is set Static IP mode configure the IP address Subnet Mask Default Router IP address DNS Server 1 primary DNS Server 2 secondary fields This option specifies the name of the client This field is optional but may be required by some Internet Service Providers Default is blank This option specifies the domain name that client should use when resolving hostnames via the Domain Name System Default is blank Used by clients and servers to exchange vendor specific information Default is Grandstream GXW410x PPPoE username Necessary if ISP requires you to use a PPPoE Point to Point Protocol over Ethernet connection PPPoE account password This field is optional If your ISP uses a service name for the PPPoE connection enter the service name here Default is blank Controls how the date time is displayed according to the specified time zone Default is No If set to Yes time zone settings will originate from the DHCP server GXW410x User Manual Firmware 1 0 1 8 Page 13 of 33 Updated 07 2008 Daylight Savings Time A Innovative IP Voice amp Video This parameter controls whether the displayed time will be daylight savings time or not If set to Yes and the Optional Rule is empty then the displayed time will be 1 hour ahead of nor
41. void uncomfortable high pitch sounds ON is the period of ringing ON time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern e Dial tone e Ringback tone e Busy Re order tone e Confirmation tone Please refer the document below to determine your local call progress tones http www itu int ITU T inr forms files tones 0203 pdf Channel voice settings mentioned below Allows user to set a value in dB for transmission to PSTN Audio Gain Default is 1 Range is from 12 to 12dB Allows user to set a value in dB for receive from PSTN Audio Gain Default is 0 Range is from 12 to 12dB This controls the silence suppression VAD feature of G723 and G729 If set to Yes when a silence is detected small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled When set to Y Echo cancellation is enabled Channel specific settings mentioned below GXW410x User Manual Page 21 of 33 Firmware 1 0 1 8 Updated 07 2008 A Innovative IP Voice amp Video DTMF Method This parameter specifies the mechanism to transmit DTMF digits There are modes supported in audio which means DTMF is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 or via SIP INFO Multiple DTMF transmissi
42. z Temperature 32 104 F 0 40 C Humidity 10 90 non condensing Compliance FCC CE Grandstream Networks Inc GXW410x User Manual Page 10 of 33 Firmware 1 0 1 8 Updated 07 2008 E sen Innovative IP Voice amp Video TABLE 3 GXW410x SOFTWARE FEATURES IP settings Telephone Interface Network Interface LED Indicators On Off Switch Voice over Packet Capabilities Voice Compression Video Surveillance DHCP Server Client Fax over IP QoS IP Transport PSTN Signaling DTMF Method IP Signaling Provisioning Media Control Management Short and long haul Caller ID Polarity Reversal Wink EMC Safety Grandstream Networks Inc GXW410x FXO Analog Gateway Series GXW4104 4 ports 4 SIP accounts w choice of 3 SIP Server profiles GXW4108 8 ports 8 SIP accounts w choice of 3 SIP Server profiles Round robin port scheduling to ensure available lines to access PSTN networks FXO RJ11 Two 2 10 100 Mbps RJ45 Power Video and Line LEDs Yes G 168 compliant Echo Cancellation Dynamic Jitter Buffer Modem detection amp auto switch to G 7 11 G 711U G711A G 723 G 729A B GSM Real time H 264 base CIF resolution Switch Mode and PPPoE T 38 compliant Group 3 Fax Relay up to 14 4kpbs and auto switch to G 711 for Fax Pass through Diffserve TOS 802 1 P Q VLAN tagging RTP RTCP and RTSP FXO Loop start Current Disconnect Flexible DTMF transmission method User interface of In audio RFC2833 and
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