Xlink Manual
Contents
1. 1JIFLASHJor 2 FLASH or 8 JFLASHI 3 Dial speed dial digit 2 to 9 4 Dial Example To activate speed dial 3 on a the cell phone paired to line one press followed bv 3 NOTE This feature may not be supported by all cell phones The speed dial numbers for each line are determined by the individual cell phones VOICE MAIL You can access your cell phone voice mail from extension telephone Before this feature will work you may have to program your voice mail number into the XLink 1 Pick up an extension telephone Listen for dial tone 2 OPTIONAL Select Line 11 JIFLASH Jor 2 FLASH or 3 FLASH 3 Dial If attempting to listen to your voice mail results in an error tone or in the wrong number being dialed a different voice mail number can be programmed for each line Use the following steps to program the voice mail number 1 2 3 Pick up an extension telephone Listen for dial tone Dial FIC olo o Press the kev indicating the line number vou want to program Either line or Dial the desired voice mail number Press the kev Hang up the extension set 13 14 CALLER ID Caller ID will displav the incoming call information on the LCD of vour extension sets For this feature to work both the cell phone and vour extension telephones must support caller ID NOTE This feature may not be supported by all cell phones Most cell phones only provide the caller number and not the name CA2. Indicates the XLink connections have not been connected properly Immediately re check line connections until the RED light turns off and the green light remains on BLUE Solid Indicates the selected line is connected to cell phone BLUE Fast Flash Indicates the selected line is in pairing mode Use your cell phone to search and pair to the XLink BLUE Uneven Flash Indicates the selected line is connected to cell phone and there is an incoming call on this line GREEN RED 10 BLUE Slow Flash Indicates the selected line is paired but the cell phone is currently out of range and or temporarily not connected XLink is actively searching for this cell phone BLUE Off Indicates the selected line is not paired or not searching for a cell phone Manual Connection Mode USING THE XLINK To use the XLink connect your normal corded or cordless telephone into the connector on the XLink with a standard telephone cable This phone is now your extension telephone To use your telephone service line connect the telephone service line to the designated connection on the XLink see page 4 for Connection Diagram PLACING A CALL XLink ITC BTTN is designed to work with your standard phone and your telephone service or independently of your telephone service If you have connected your telephone service line to the XLink you will dial out directly by simply picking up the phone and dialing If you wish to dial out on your cell phone simply s
3. LL WAITING The XLink will generate a call waiting tone to alert you to another incoming call on any of the 3 lines When you hear a call waiting tone press the FLASH or CALL WAITING or LINK etc button on the extension telephone This will connect the second caller Pressing the FLASH key will then toggle through all active calls amp NOTE This feature may not be supported by all cell phones VOICE DIALING If your cell phone supports voice dialing then the XLink may be able to access this feature The following steps may allow you to voice dial from extension telephones 1 Pick up an extension telephone Listen for dial tone 2 OPTIONAL Select Line 1 FLASH Jor 2 FLASH Jor 3 FLASH 3 Dial 4 Say name or follow voice prompts from cell phone NOTE Not all cell phones support this feature and not all cell phones enable the XLink to access this feature COMPUTER CONNECTIVITY The XLink has a USB port that allows the XLink to communicate with a computer running the proper software not supplied Please see the XLink website www xlinkgateway com to upgrade firmware and configure your XLink TROUBLESHOOTING Red light is flashing Indicates the line connections made to the XLink have not been done properly Re check line connections see page 4 Connections Diagram Connections are correct when the red light is not flashing and the green light remains on Cell phone does not pair to XLink Hold d
4. Unit 9 Volt DC Power Adapter Vertical Stand e Quick Start Guide Owner s Manual Telephone Cord XLINK CONNECTIONS DIAGRAM CELL PHONE 43 Button 8 Status Light CELL PHONE 42 Button 8 Status Light u CELL PHONE 1 Button amp Status Light POWER INDICATOR ERROR LIGHT TELEPHONE CORD CONNECTION gt TELEPHONE SERVICE LINE CONNECTION gt POWER ADAPTER CONNECTION gt Q USB CONNECTION gt SETUP Connect stand to vour XLink as included in vour gift box Plug a standard corded or cordless telephone into the XLink using a regular telephone cord Plug the telephone service line into the XLink using the cord from the wall Plug the supplied power adapter into the XLink and the other end into a wall power outlet To pair your Bluetooth cell phone refer to Pair TO WALL your Bluetooth cell phone to the XLink a d HINTS WALL OUTLET Place your cell phone where you have the best reception in your home or office For best audio quality keep your cell phone within 10 feet of the XLink unit Using a multi handset cordless phone gives you multiple extensions STAND HOME PHONE e Certain cordless phones that operate in the 2 4 GHz frequency range may interfere with the cell phone reception Keep as much distance as possible between the XLink and these types of cordless phones Some wireless networks such as 802 11 and Wi Fi may interfere wit
5. arranties including those of merchantability and fitness for a particular purpose and are limited in duration to the duration of the written limited warranties contained herein Except as provided herein IntelliTouch shall have no liability or responsibility to customer or any other person or entity with respect to any liability loss or damage caused directly or indirectly by use or performance of the product or arising out of any breach of this warranty including but not limited to any damages resulting from inconvenience loss of time data property revenue or profit or any indirect special incidental or consequential damages even if IntelliTouch has been advised of the possibility of such damages Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages so the above limitations or exclusions may not apply to you In the event of a product defect during the warranty period return the product and your sales receipt as proof of purchase date to IntelliTouch will at its option unless otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and products on which a refund is made become the propertv of IntelliTouch New and reconditioned parts and products are warranted for the remainder
6. button will disconnect that line and the light will turn off once disconnected Audio will be transferred to the cell phone and you can continue your call on the cell phone When aline is not connected and not searching blue light remains off pressing the line button will put the line into searching mode blue light flashes slowly If the cell phone has been previously paired and is within range the cell phone will connect with the XLink and the blue light will remain solid OK NOTE Some cell phones will prompt you when you come within range of the XLink You can then decide if you want to transfer the call to the XLink TESTING THE SETUP After connecting one or more telephones to the XLink the setup test feature can be used to ensure proper connections 1 Ensure the green light is on and the red light is not flashing 2 Simultaneously press and hold the line 1 and line 2 buttons for approximately two seconds all telephones connected to the XLink should start ringing HINT If an extension telephone does not ring check that it is powered and that all cables are properly connected amp NOTE Some older analog telephones may not ring properly when connected to the XLink ITC BTTN Avoid these types of phones LIGHT INDICATORS GREEN Solid Ze a Indicates the unit is powered up and running normally GREEN Flashing Indicates there is an incoming call on the telephone service line land line RED Flashing
7. e xX L in k ITC BTTN Cellular Bluetooth Gateway OWNER S MANUAL TABLE OF CONTENTS Introduction Package Contents XLink Connections Diagram Pairing your Bluetooth Cell Phone to the XLink Automatic Bluetooth Connection Manual Bluetooth Connection Testing the Setup Light Indicators Using the XLink Placing a Call Selecting a Line Receiving a Call Force Call Connection Speed Dialing Voice Mail Caller ID Call Waiting Voice Dialing Computer Connectivitv Troubleshooting Warranty ccccceee Safetv and Regulations FCC Notices Calling 911 Wall Mount Information INTRODUCTION Congratulations on your purchase of the XLink ITC BTTN Cellular Bluetooth Gateway In addition to your regular telephone line you will now be able to access up to 3 Bluetooth enabled cell phones from any standard telephone connected to the XLink XLink ITC BTTN is designed to work with or without telephone service land line WARNING If the RED Error light starts flashing then the lines connected to the XLink have not been connected properly In this case immediately check that connections from the telephone to the XLink and or from the telephone service line are correctly installed When connections are correct the red light does not flash and the green light remains on PACKAGE CONTENTS Each XLink ITC BT gift box includes the following XLink ITC BT
8. elect the appropriate line one two or three by pressing 1 JLFLASH 2 FLASH ori 3JIFLASH Jaccordingiv and dial the desired number To place a call on any telephone connected to the XLink simply pick up the handset and dial the number When dialing out using a cellphone connected to the XLink an optional digit may be dialed at the end of the number to activate dialing immediately the same as the Send button on the cell phone Dialing a fjis not required The dialing process will start following a short delay after the last digit is dialed After picking up a telephone connected to the XLink you should hear a steady dial tone if you hear an error tone series of rapid beeps there are no lines available for an outgoing call In this case check to ensure that you have at least one cell phone paired and connected to the XLink Also check that the telephone service line is connected properly to the XLink SELECTING LINE If connected to the telephone service line land line the XLink will dial out from the regular phone using the land line You can choose to dial out using a cell phone by selecting the appropriate line that is paired to the cell phone you wish to dial out on A specific line can be specified on a per call basis by first dialing the desired line number and then pressing the key on your telephone Example To specify line 3 for an outgoing call dial a FLASH then dial the intended phone numbe
9. essly approved by the party responsible for compliance could void the user s authority to operate the equipment CALLING 911 Calling 911 using a cell phone works differently then calling 911 on a land line In order for a call to 911 emergency services to be able to provide your exact location E911 services must be deployed in your area and you must have a GPS enabled and activated cell phone See your cell phone owner s manual to determine if your cell phone has that feature and make sure that the feature is activated 21 22 WALL MOUNT INFO This unit is wall mountable Use the two arrows on the bottom of this page as a guide to position two screws not included into the wall Then slide the back of the unit onto the two screws 2 Inches 2 1 2 Inches 2 2 1 2 Inches L A NOTES 23 X Link Grace Digital Inc San Diego CA For Customer service contact vour point of sale or visit www xlinkgatewav com Or call us at 866 446 0961 or 858 201 4113 UG 12 XLINK ITC BTTN G RACE DIGITAL AUDIO 24
10. f your XLink Q HINT Each line can only be paired to ONE cell phone at a time Aline can be paired to a different cell phone at any time by repeating the pairing procedure as soon as pairing is started for a line Previous pairing information is lost A paired line can be unpaired and prepared for re pairing by holding down the line button until the button flashes rapidly The pairing process can be aborted at any time by pressing the line button The previous paired cell phone will be disconnected AUTOMATIC BLUETOOTH CONNECTION Once a line is paired to a cell phone it will automatically try to connect When the cell phone goes out of range the line light will flash slowly to indicate it is not connected and is searching for the cell phone When the cell phone comes into range of the XLink it will automatically connect to the XLink and the line light will turn solid blue to indicate the connection If you are ona call and walk into range the XLink ITC BTTN and cell phone will automatically connect You will be able to continue your call without interruption If a line light is not flashing and you wish to place the line into automatic connection mode simply press the line button once MANUAL BLUETOOTH CONNECTION Vou mav not want live calls to be transferred automaticallv or vou mav want to force the cell phone to disconnect from the XLink When a line is connected blue light remains on pressing the line
11. h Bluetooth radio signals Keep as much distance as possible between this type of equipment the XLink and your cell phones PAIRING VOUR BLUETOOTH ENABLED CELL PHONE TO THE XLINK Each XLink ITC BTTN can be paired to three different cell phones one for each line To pair a Bluetooth cell phone to aline perform the following steps LINE 3 LINE 2 Ltn 1 N X 1 Press and hold one of the three line buttons on the XLink ITC BTTN until it flashes rapidly keep button pressed for approximately 4 seconds 2 Put your cell phone into the mode where it searches for Bluetooth devices similar to searching for a Bluetooth car kit This may be found in your cell phone s menu under Tools Setup Bluetooth and or Connections menu If given the choice search for Handsfree devices and select Look for Devices Your cell phone should then scan search for Bluetooth devices 3 When the XLink is found XLink will be displayed on your cell phone s LCD Accept this device In order to accept your cell phone may ask you to do so by pressing any number of selections including select bond pair yes ok etc 4 Enter the pass code 1234 5 Once the pairing is complete the selected line s blue light button on the XLink will stop flashing quickly and remain solid Once paired the XLink will remember the cell phone Automatic connecting occurs whenever the cell phone is within range approx 30ft o
12. of the original warrantv period The warranty does not cover a damage or failure caused by or attributable to acts of God abuse accident misuse improper installation or maintenance alteration lightning or other incidence of excess voltage or current b any repairs other than those provided by an IntelliTouch authorized service facility c consumables such as fuses or batteries d cosmetic damage e transportation shipping or insurance costs or f costs of product removal installation set up service adjustment or re installation This warranty gives you specific legal rights and you may also have other rights which vary from state to state SAFETY AND REGULATIONS When using the XLink follow these basic safety precautions to reduce the risk of fire electric shock and personal injury 1 Read the entire manual and understand all instructions 2 Never connect this unit to an active telephone line This unit is not designed to operate on the public telephone network and should never be connected to the public telephone network 3 Unplug this unit from wall outlets before cleaning Do not clean the unit with liquid or aerosol cleansers Use a dry or slightly damp cloth for cleaning 4 Do not use this unit near water For example near a bathtub kitchen sink 19 20 10 11 bathroom sink pool etc Never place this unit near radiators or near a place where proper ventilation is not guaranteed Use only
13. own one of the line buttons until the blue light flashes rapidly The line is now ready to be paired see section Pairing your Bluetooth Cell phone to the XLink 15 16 Cell phone is paired but will not connect The line that the cell phone is paired to is not in Auto Connect mode see section Automatic Bluetooth Connection Press and release the line button so that the blue light flashes slowlv The line is now searching for the cell phone No dial tone on extension telephone Check that the RED light on the XLink is not flashing Ensure vour extension telephone s are properly plugged into the XLink If the GREEN light is not on check the power cord is connected properly See section Testing the Setup Error busy tone on extension s No cell phones are currently connected Ensure a cell phone that has been paired see section Pairing your Bluetooth Cell Phone to the XLink with the XLink ITC BT is within range Ensure the line is in Auto Connect mode see section Automatic Bluetooth Connection No caller ID shown on extension telephone Your cell phone and cellular service plan must have caller ID enabled Not all cell phones support passing the caller ID information to accessories such as the XLink even though they may show this feature on the cell phone screen Caller ID does not show name Generally the name must be stored in the cell phone book for this to work Many cell phones do not support passing the calle
14. r If the XLink is not connected to the telephone service line land line the XLink uses the lowest line number with a connected paired cell phone for outgoing calls For example if cell phones for lines 2 and 3 are connected all outgoing calls will be made on line 2 Anytime a rapid series of beeps is heard instead of normal dial tone that specific line or any line is not available for outgoing calls This is because the XLink has not been paired with a cell phone or the cell phone is out of range 11 12 RECEIVING A CALL When a cell phone that has been paired and is currentiv connected with the XLink rings all telephones plugged into the XLink will also ring Each line has its own distinctive ring pattern allowing vou to immediatelv know which cell phone the current call is coming in on Vou can also tell which line is ringing bv looking at the line buttons on top of the XLink The blue light for a ringing line will flash with a unique cadence FORCE CALL CONNECTION Sometimes dial tone will be heard when an extension telephone is picked up to continue an active call that was transferred from vour cell phone to the XLink When this happens dialing can be used to connect the call SPEED DIALING Some cell phones support speed dialing The XLink allows vou to access speed dials 2 through 9 from extension telephones Use the following steps 1 Pick up an extension telephone Listen for dial tone 2 OPTIONAL Select Line
15. r name information to accessories such as the XLink even though they may show it on the cell phone screen Voice Dialing does not work Not all cell phones support this feature Some flip cell phones require that the flip cover be opened for this feature to work Speed Dialing does not work Not all cell phones support this feature Some flip cell phones require that the flip cover be opened for this feature to work Voice Mail access not working Voice Mail access mav have dialed the wrong number For this feature to work the voice mail number must be programmed for the desired line See section on Voice Mail How to check software version To check the XLink software version connect a caller ID enabled telephone to the telephone line jack on the back of the unit Simultaneously press and hold the line 1 and line 2 buttons for approximatelv 2 seconds The phone connected to the unit will ring and the phone s displav will show the software version information Pick up the telephone to stop the ringing 17 18 WARRANTV For the latest service information please consult our website www xlinkgateway com IntelliTouch Communications Intellitouch warrants this product against manufacturing defects in material and workmanship under normal use for one 1 year from date of purchase from IntelliTouch and its authorized franchisees and dealers Except as provided herein IntelliTouch makes no express warranties and any implied w
16. the power source supplied with this unit Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Do not disassemble this unit Take it to a qualified service person when service or repair is required Opening or removing covers may expose you to dangerous voltages or other risks Do not use this unit to report a gas leak in the vicinity of this unit Avoid using this product during an electrical storm Unplug this unit from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged or frayed b If the product has been exposed to rain or water or other liquid c Ifthe product housing has been damaged d Ifthe product exhibits a distinct change in performance FCC NOTICES This unit has been tested and found to comply with the limits for a Class B digital device as specified in Part 15 of the FCC rules These limits provide reasonable protection against radio and TV interference in a residential area However vour equipment might cause TV or radio interference even when operating properly To eliminate interference trv one or more of the following corrective measures Reorientor relocate the radio or TV Increase the distance between the equipment and the radio or TV Use outlets on different electrical circuits for the equipment and the radio or TV Changes or modifications not expr
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