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fi9803ep user manual - Foscam.us

1. Click the page number and go to the corresponding page to see more logs 2012 09 18 01 27 54 admi Fill in one page number click Go button 8 2020918012621 admi and go to the corresponding page EEEN DLE NP NETUS EEE Omama sm EE bn Figure 4 5 Reboot the camera and clear the log records 4 3 Basic Settings This section allows you to configure your Camera Name Camera Time Mail User Accounts and Multi Device 4 3 1 Camera Name You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters Camera Name 4 NOS Camera Name Anonymous The maximum Device Name length is 20 support English numbers letters and symbols Figure 4 6 4 3 2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Camera Time a 5 GMT Greenwich mean time London Lisbon Sync with NTP server 2014 10 23 use DST Figure 4 7 Time Zone Select the time zone for your region from the drop down menu Sync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with your computer Manually The administ
2. Enable Scheduled Recording E EN m NE EE tI m m m m uu nn Nn In E E M E NN EM THHHHH HHH HH NM NM EN nnn SUN Figure 4 57 You can select the main stream or sub stream from the drop down When the parameter Recording Location is set FTP on the Storage Location page you can configure parameters as shown in follow figure Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Scheduled Recording To FTP Enable Scheduled Recording 7 UI Mainstream li Li lj we EE NE NM NN NEN NN NN NN NM M GN NN ri E NE NM NN NM NM NN EN M NM NM NN ET E NE NNNM NM NN NN EN NM NM M NN or ME NE NM NN NN NN NN NN NM NM NM NN cun ME NE NENNEN NE NN NN NN NN NN NE NN Scheduled recording only supports SD card or FTP server Scheduled recording will stop while alarm recording begins and go on automatically after it ends Figure 4 58 Click Save button to take effect 4 7 5 SD Card Management FI9803EP supports SD Card Slot The SD card Slot inside the camera if you want to install or remove the SD card you need to open the camera When you plug in the SD card during the camera work process please reboot the camera again or else the SD Card may be cannot work well SD Card Management Note SD card management is only effective when access the IPC in LAN Figure 4 59 Go to the Settings Status 2 Device Status page you can see the SD card status
3. IR LED Lights Color Adjustment Figure 3 7 T Section FOSCAM Logo Live Video Settings buttons FOSCAM roscaM Loco LiveVideo mM E Path to surveillance window Click this button and back to the surveillance window oe Settings Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel and do advanced settings Section2 Multi Device Window BD B of The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi camera panel read chapter 4 3 4 17 FOSCAM Lvevideo Gy settings Playback Outdoor Waterproof IP Camera Outdoor Mode ABS am HD Mode 720P 30f s Mirror J Flip IR LED Lights Color Adjustment Figure 3 8 Section3 Mode Stream Mirror Flip buttons Mode 1 50HZ Indoor surveillance Region Europe China 2 60HZ Indoor surveillance Region USA Canada 3 Outdoor Mode Outdoor surveillance Stream The default stream supports multiple modes For example HD Mode 720P 30fps 2M meanings Stream type Resolution Maximum frame rate Bit rate 1 Stream type It is used to identify the stream type 2 Resolution The lowest resolution is QVGA The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA
4. NON EN i FI9821 W for ebuyer 192 158 11 241 Cameras On LAN anonymous 92 168 1 1 243 The 1st Camera anonymous 192 158 11 203 FI8821W for ebuyer 192 168 11 241 anonymous 192 158 11 203 i The 9th Camera Note If you want to access your camera remotely make sure you are able to access it seperately through a browser Figure 4 14 Foscam Digital Technologies LLC Telephone 1 800 930 0949 Back to Surveillance Windows and click Four Windows option you will see four cameras you added FOSCAM Live Video Cy Settings Playback Outdoor Waterproof IP Camera TOL Outdoor Mode HD Mode 720P 30f _ Mirror LI Flip 1 IR LED Lights 1 Color Adjustment i T iy gel gt Figure 4 15 Live Video oe Settings Playback Outdoor Water pr oof IP Camer a Outdoor Mode 4 HD Mode 720P 30f Mirror Flip Color Adjust i ml MALUI baarn Figure 4 16 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 4 4 4 Login to the first camera using a DDNS domain name and port 30 E EJ http test09 myfoscam org 88 File Edit View Favorites Tools Help Use DDNS domain name and port to login s
5. Enable not secure LJ Prompt yw Run Active controls and plug ins x I dinem mA Ind Unsigned Active controls val not be Custom evel lt Takas effect after vou restart Internet Explorer Reset all zones Reset custom settings Reset to Ittedur high default y Reset Figure 6 10 If you allow the ActiveX running but still could not see living video Please change another port number to try Don t use port 8000 hl Refresh HTTP Part 88 t n Media Port B8 L e a EN z HTTPS Port 443 Figure 6 11 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 6 1 7 Can t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly 2 he port which camera used is blocked by Firewall or Anti virus software Please change another port number and try again 3 Port forwarding is not successful Check these settings and make sure they are correct 66 6 1 8 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings So we recommend you do port forwarding manually You can view your ca
6. If you want to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way 28 www foscam us anonymous 192 168 11 193 Ww w ah f 32 168 9821 uy 32 168 11 241 mms ooo x MM 3 Click Add to take effect Figure 4 13 2 Enter the User name and password of the 2nd camera MTM Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to
7. Video j Alarm System Firmware Version 1 5 1 11 Record Application Firmware Version 2 24 1 130 Firewall J Plug In Version 3 1 0 5 System j Camera Time 2014 10 28 11 01 34 Figure 4 2 Camera Model Display the model of the camera Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Device Name panel where you can change your camera name The default device name is anonymous Camera ID Display the MAC address of your camera For example Device ID is 008414350787 the same MAC ID sticker is found at the bottom of the camera 22 www foscam us Camera Time The system time of the device Click Basic Settings and go to Camera Time panel and adjust the time System Firmware Version Display the System Firmware version of your camera Application Firmware Version Display the application firmware version of your camera Plug In Version Display the plug in version of your camera 4 2 2 Device Status On this page you can see device status such as Alarm status NT P DDNS status WIFI status and so on Device Status Figure 4 3 4 2 3 Session status Session status will display who and which IP is visiting the camera now Session Status Figure 4 4 4 2 4 Log The log record shows who and which IP address accessed or logout the camera and when Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us
8. 3 Maximum frame rate When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video 4 Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video cannot play well You can reset the stream type on Settings gt Video Settings panel 18 Section4 IR LED Lights IR LED Lights Mode Schedule d Manual schedule Click Infra led and there are three modes to adjust the infrared led Auto Manual and Schedule Auto Select it and the camera will adjust the infra led on or off automatically Manual Select it and turn off the infra led manually Schedule Select it and the IR led light will be off at the schedule period If you want to define or change the IR led lights schedule time please go to Settings Video IR LED Schedule page Section5 Image quality settings In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Color Adjustment 50 50 50 45 50 EL GE 2 o B Section6 OSD If you have added time and camera name in the video you can see it in the li
9. Foscam Digital Technologies LLC Telephone 1 800 930 0949 Setup Wizard WENNS za H i leVICe status P Device Information Rabash E Alarm Status No alarm pon Status Recording Status Not Recording Log SD Card Status No SD card Basic Settings SD Card Free Space OKB Network P videt SD Card Total Space OKB Alarm NTP Status Failed Record DDNS Status Disabled Firewall UPnP Status Disabled System IR LED Status Off Figure 4 60 The default storage path of alarm record files is SD card when the available size of SD card is less than 256M the old record files will be deleted automatically 4 8 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from these IP addresses and Only allow access from these IP addresses Save Refresh Enable Firewall 7 IP Filtering Block access from these IP addresses v Block access from these IP addresses Only allow access from these IP addresses IP Address 1 IP Address 2 IP Address 3 IP Address 4 IP Address 5 IP Address 5 IP Address 87 IP Address 8 Figure 4 61 Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera If you selec
10. HD Mode 720P 30f d LI Flip IR LED Lights Figure 4 44 46 4 5 4 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path snapshot Settings Save k Refresh J Manual snap Quality Medium Pictures Save To FTP Enable timing to capture v Capture interval 2 1 655355 Schedule All MON a 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 FRI SAT MEM SUN Figure 4 45 Image Quality Low Middle and High The higher the quality the picture will be clearer Alarm Pictures Save Path FIP If you have done FTP and Alarm settings when alarming the camera will snap pictures to the FTP automatically Enable timing to capture To enable capture interval follow the steps below 1 Select Enable timing to capture 2 Capture interval The interval time between two captures 3 Select the capture time e Capture anytime Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will capture e Specify an capture schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day the camera will capture Press the left mouse and drag it on the time boxes you can select the serial area 4 Click Save button to take ef
11. OL oH off N oc e Outdoor Mode HD Mode 720P 30f Miror C Flip Color Adjustment Ze Eo E Ds 1 4 y P y Figure 3 10 Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up down Click it and the live view will be digital Zoomed up then click Zoom Down and the live view back to original size Keep ration v Full Screen Screen PTZ Zoom up Zoom down Figure 3 11 NOTE 1 This camera don t support Pan Tilt function so here cannot allow to use Screen PTZ 2 For Mac OS the plugin cannot support Onscreen Mouse function so you cannot allow to use it 21 4 Advanced Camera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Setup Wizard The way to set it you could refer to section 3 1 7 PS Setup Wizard Start Please click the menu on the left for more settings Video Alarm Next Follow the guide to set your camera click Next to start Figure 4 1 4 2 Device Status Device Status contains four columns Device Information Device Status Session Status and Log it will show you various information about your camera 4 2 1 Device Information Status z Device Information Device Status Refresh Session Status Camera Model FI9803EP pos Camera Name Anonymous Basic Settings Camera ID 0ABCOBEC5302 Network
12. To continue click Next If you would like to select a different folder click Browse At least 3 7 MB of free disk space is required Where should Setup place the program s shortcuts Setup will create the program s shortcuts in the following Start Menu folder To continue click Next If you would like to select a different folder click Browse Figure 6 4 Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Ready to Install Setup is now ready to begin installing IPCWebComponents on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files IPCWebComponents Start Menu folder IPCWebComponents Figure 6 5 Completing the IPCWebComponents Setup Wizard Setup has finished installing IPCWebComponents on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Figure 6 6 Foscam Digital Technologies LLC Telephone 1 800 930 0949 A Getting Started Windows Media Center Cal 3 Calculator sal EE gt Sticky Notes 3e Snipping Tool T Paint A Remote Desktop Connection gt c Magnifier G Foxmail Shortcut Solitaire oy All Programs ee Adjust your computer s settings E System and Security 2 Review your computer s status Back up your computer 8 Find and fix proble
13. can use the url to access the camera https IP HTTPS port ONVIF port By default the ONVIF port is set to 888 Also they can be assigned with another port number between 1 and 65535 except 0 and 65534 But make sure they can not be conflict with other existing ports 4 4 5 Mail Settings If you want the camera to send emails when motion has been detected here Mail will need to be configured www foscam us Enable Be STARTILS M G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 mel A 11 Yes cuiyao93 gmail com yaoyao 163 com Figure 4 35 1 SMTP Server Port Transport Layer Security Enter SMTP server for sender SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address 3 Sender E mail Mailbox for sender must support SMTP 4 Receiver Mailbox for receiver need not support SMTP you can set 4 receivers 5 Save Click Save to take effect 6 Test Click Test to see if Mail has been successfully configured Click Test to see if Mail has been successfully configured Foscam Digital Technologies LLC Te
14. mis configured during an upgrade NOTE 1 Don t upgrade the firmware through the web UI in WAN or else the upgrade may be failed 2 Please ensure you have download the correct firmware package for your camera before upgrading Read the upgrade documentation readme txt file in the upgrade package before you upgrade 3 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device Firmware 5 Never shut down the power of the camera during upgrade until the IP camera restart and get connected 6 After upgrade successfully please clear the cache of browser uninstall the old plugin and re install it then reset the camera to the default factory settings before using the camera 4 9 3 Patch Installation Click Browse to select the correct patch file and then click Install Patch to install the patch Do not turn off the power during it installing After installing is complete you will receive a system prompt i Patch Installation Status Nemo os Result I Video Alarm Your camera will reboot when you install uninstall patch Record l ns PTZ Firewall Back up amp Restore
15. no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser gt Tool gt Internet Proper gt Security gt Custom Level gt ActiveX control and Plug ins Three options of 65 front should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins Internet Options E Genera Securty Privacy Conterk Connections Progeams Advanced Select ne to Wew of change securty settings Internet Local intranet Trusted stes Res gt Sen urity Settings Internet Zone x Settings sable C Enable Download soed Active cartrols net secure CD Crsatle Enable not secure C Prompt recommended Download unsigned Acte controls not secure Internet This zone is for Intenet webstes meent those listed in trusted 3nd restricted zones le Securky level For this 2006 ie Alowed levels for this zone Medium to Hoh C Disable recommended Are dium high Enable nor secure LJ Appropriate for most websites LJ Prompt Prompts before downloading potentia o Infisize and sopt ActiveX controls not meeted as safe For s contert C Disable recommended
16. or have questions that this User s Guide has not answered Please contact support via e mail at support foscam us You can also reach technical support at 1 800 930 0949 by following the automated instructions cepe KE 69
17. setting up your camera for the first time it will request that you modify the default username and or password if both are still set to default Input the new username and password click Modify to complete the modification You will now use the new username and password to login the camera in the future 14 www foscam us Figure 3 2 After logging in for the first time you will go to Setup Wizard automatically Here you can set the basic parameters of camera such as camera name camera time IP configuration oan Wl Setup Wizard Follow the guide to set your camera click Next to start Please click the menu on the left for more settings Figure 3 3 Device Name You could give name for your camera Setup Wizard Figure 3 4 System Time Select the time zone you need to set the date time format etc Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Setup Wizard GMT 08 00 Pacific Standard US and Canada v ELI use DST F Figure 3 5 IP Set IP address of the camera You could choose to obtain an IP automatically or set the IP address according to your needs Setup Wizard Step 3of3 IP Configuration 00 Obtain IP From DHCP 7 Figure 3 6 NOTE It needs about 1 minute to connect the camera to your router 3 2 Surveillance Window Foscam Digital Technologies LLC Telephone 1 800 930 0949
18. the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 2 4 IP camera connection to the server Device supports ONVIF 2 2 1 protocol You can easily access the NVR with ONVIF or server with ONVIF 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take time to learn the operation of the software Foscam Digital Technologies LLC Telephone 1 800 930 0949 3 1 Login Window Username admin Password Stream Main stream v 2 Language English vil 3 EP Figure 3 1 Please check the login window above it was divided to 4 sections from no 1 to 4 Section1 Enter the Username and password The default administrator username is admin with no password please reset the password at first using and prevent unauthorized users login the camera Section2 Stream The camera supports two stream modes Main stream and Sub stream If you want to access the camera form LAN here you can select Main stream If you want to access the camera from Internet here we recommend Sub stream NOTE When the network bandwidth is badly you d better select Sub Stream and the video will be more fluency Section3 Select the language You can select the language you need via click on the language drop down list to switch Section4 login the camera Click Login button NOTE When
19. to know more details of the iOS APP or Android APP see the OS App User Manual or Android App User Manual 4 5 Video This section allows you to configure Video stream settings On screen display and Snapshot settings 4 5 1 Video Settings There are two ways to set the stream video settings They are main stream video settings and sub stream video settings Video Settings _ Video Settings Foscam Digital Technologies LLC Telephone 1 800 930 0949 Figure 4 40 Stream type There are four types to identify different streams you have set Resolution The camera supports multiple types For example 960P 720P VGA The higher the resolution is the clearer video will become But the code flux will become larger too and it will take up more bandwidth Different models support different specific types Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame rate Note that a larger frame size takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between la
20. to two labels located at the bottom of the camera this is an important feature of original Foscam cameras If your camera does not have labels it may be a clone Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services SD Card The record files of the IPC can be stored in the SD Card You need open the IP Camera then plug the SD card into SD card slot inside the IP Camera When you plug in the SD card during the camera work process please reboot the camera again or else the SD Card may be cannot work well Foscam Digital Technologies LLC Telephone 1 800 930 0949 2 Accessing the Network Camera This chapter explains how to access the network camera through web browsers and RTSP players 2 1 Access the Camera in LAN This camera support HTTP and HTTPS protocols so here will allow you to use HTTP and HTTPS port no 1 Http LAN IP Http Port no Double click the IP Camera Tool icon and it should find the camera s IP address automatically after you plug in the network cable 7 IP Camera Tool Camera name IP Address Device ID Device type 192 168 1 110 88 O0841FI9804W Figure 2 1 Double click the IP address of the camera your default browser will open to the camera login page 2 Https LAN IP Https Port no The default Https port no is 443 You can use the url to access the camera https LAN IP HTTPS port Go to Settings Network Port
21. 0 7 23 17 20 44 Lease Expires 2010 7 23 19 20 44 202 96 134 33 192 158 0 1 gateway of the camera with your E Control Panel amp My Network Places L My Documents Mj My Computer Details Figure 4 23 If you don t know the DNS server you can use the same settings as the Default Gateway Foscam Digital Technologies LLC Telephone 1 800 930 0949 4 4 2 DDNS FOSCAM camera has embedded a unigue DDNS domain name when producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take test09 myfoscam org for example Go to option of DDNS on the Settings gt Network panel you can see the domain name Save Refresh Enable DDNS Manufacturers DDNS Manufacturer s DDNS Restore DDNS to factory Third Party DDNS DDNS Server None v Domain Figure 4 24 Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port no 8000 for example the accessing link of the camera via internet would be http test09 myfoscam org 8000 Restore DDNS to factory If you have configured Third Party DDNS successfully but you want to use Manufacturer s DDNS again here click this button and start Manufacturers DDNS Service Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www 3322 com Here take www no ip com for example D Step 1 Go to the website ww
22. 0506 0 06 0506 eee neee amp 9193594949499 oes ee eee ee De eee eee eee koe e ese eee kee e B il DO ow Xe Cx MEER nennen nnen Hte serres serres Oe IN ore te Figure 4 50 6 Alarm Schedule D Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will alarm 50 www foscam us Figure 4 51 2 Specify an alarm schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm MMC JU Schedule an EL EE 06 07 09 09 10 11 1213 1315 18 17 18 19 12021 20 23 ii Cs Tt Tt tt Tt tt Tt Wt NUR IE W i Figure 4 52 3 Press the left mouse and drag it on the time boxes you can select the serial area Set Detection Area Schedule Figure 4 53 Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us 7 Click Save button to take effect When the motion is detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm indicators NOTE You must set the detection area and detection schedule or else there is no alarm anywhere and anytime 4 7 Record 4 7 1 Storage Location Storage Location T i Record
23. 2 Search record files On this panel you can see all record files satisfy the conditions you set Section 3 Play Stop Full screen buttons Please select one record file before use these buttons Click this button to play the record files V Click this button to stop the record files M gt Click this button to make full screen and double click left mouse to exit full screen NOTE FI9818W does not support this function Foscam Digital Technologies LLC Telephone 1 800 930 0949 6 Appendix 6 1 Frequently Asked Questions 6 1 1 Install the ActiveX of Firefox browser Google Chrome and IE Chrome Zu 2 http 192168 1 100 88 Y Favorites S IPCam Client Do you want to install this software LE Name IPCWebComponents exe Publisher Foscam tT Co Ltd s More options Don t Install ly li i While files from the Internet can be useful this file type can potentially harm WR your computer Only install software from publishers you trust What s the risk Figure 6 1 Welcome to the IPCWebComponents Setup Wizard This will install IPCWebComponents 3 0 0 2 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup Figure 6 2 61 www foscam us Select Destination Location Where should IPCWebComponents be installed me Setup will install IPCWebComponents into the following folder
24. I8821W D1 192 168 13 106 p ER Device List in LAN Attention If you want to access the device from internet be sure the host and port that you set can be accessed from internet Figure 4 19 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet Foscam Digital Technologies LLC Telephone 1 800 930 0949 Outdoor Mode a HD Mode 720P 30f Mirror C Flip r t j B i Li i Tu EU Oe elle 1 IR LED Lights Color Adjustment zx ES 1 E f Figure 4 20 4 4 Network This section will allow you to configure your camera s IP PPOE DDNS UPnP Port Mail Settings and FTP Settings 4 4 1 IP Configuration If you want to set a static IP for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Obtain IP From DHCP 7 IP Address 192 168 0 109 Subnet Mask 255 255 255 0 il Gateway 192 168 0 1 Primary DNS Server 492 168 0 1 Secondary DNS Server 202 96 134 133 m Note Once you save your settings the camera will restart Figure 4 21 Changing settings here is the same as using the IP Camera Tool It is recommended that you use the subnet mask g
25. PS Office 9 1 0 4632 S Kingsoft Corp 5 21 2014 9 Figure 6 9 6 1 3 have forgotten the administrator password To reset the administrator password you had better unplug the network cable firstly After that press and hold down the RESET BUTTON about 5 seconds Releasing the reset button the password will turn to the factory default Default administrator username password admin with blank password 6 1 4 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is Control Panel Network Connections 2 Dbclick Local Area Connections gt Choose General Properties Check subnet mask IP address and gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access camera 6 1 5 Camera can not record Camera can not record when click Record button or can t change the manually record path When you use Windows or Vista you may be not able to do manually record or change the record path because of the security settings of computer There are two ways to resolve this problem 1 Please add the camera as a trusted site to resolve this issue The steps are IE browser gt Tool Internet Properties Security Trusted sites Sites Add 2 Open IE browser then right click select Run as administrator 6 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see
26. S SAUS annen RRRuU 22 4 2 1 Device ATOM AU OM NR RERRORRRRK u a AAT RARPCCC 2 NP OMICS Ge LN RITE TRCERK E m 23 EG ES On 23 zi AE Bo lo RN u m 23 Rede e eE BIS A A E A Tm 24 dot Gamera Name E E E E EE EE 24 ES NAE Gamers KMS EEA AE AEEA E EEEE 24 4 3 3 User ACCOUN S NER RMREHRRREEEEE A MA 25 ACRO hs VOM cha RE TRRTcxu 28 Wu are d ERE TT 33 AA IE Con ON NETTE 33 42 DDNS RR ORDRE EE A A 35 AIM a EE ERR RRRCKKCCK PE 38 AAA PON e E 39 i MSN ers UU E NETT 40 DEF Ie Wl UMN EE E m 42 LA LL E PP 44 EO VIOS o MNT T 44 7s Is We WV oee ciae c RE 44 49 2 On Screen EI ei aceros 45 A A LOO ea T E AAEE EEA AA AA 45 ED SOU OE NNS saar E s 47 de IR EED CNE UE nes m um 47 40 0 Lens Distortion Correct E 48 aE STA ETA a A AE A A A E N A E E E E A A A A AE E A ANA A E A A T 48 A RECO errre E E A E N E E 52 mu eile i 9 9 Bore o gn 52 Al 2 Aleh eo Lo NN 52 dte LOCA LOCATON NR m 53 aar ee gele Me
27. Success http test 9 myfoscam org 88 UPnP Status Success WiFi Status Not connected IR LED Status Off 38 Figure 4 30 The camera s software will be configured for port forwarding There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router 4 4 4 Port This camera supports HTTP Port HTTPS Port ONVIF Port HTTP Port is used to access the camera remotely HTTP port By default the HTTP and Media port is set to 88 Also they can be assigned with another port number between 1 and 65535 But make sure they can not be conflict with other existing ports like 25 21 Port Save C Refresh HTTP Port 88 HTTPS Port 443 ONVIF Port 888 Figure 4 31 Another way to change the HTTP port no Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 4 35 and 4 36 amp IP Camera Tool Camera name IP Address Device ID Device type Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tog Select which camera you d like to change the port for and right click Figure 4 32 39 ZZ IP Camera Tool Camera name anonymous Step 2 Enter the username and password of the Administrator defa
28. System Upgrade Figure 4 67 4 9 4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected The default administrator username is admin with a blank password Factory Reset Click this button to hard reset the camera to its default factory settings Figure 4 68 58 4 9 5 Reboot Click Reboot System to reboot the camera This is similar to unplugging the power to the camera Click this button to reboot your camera Figure 4 69 9 Playback On this page you can view the record files stored in the SD card FOSCAM Live Video QW Settings Playback Outdoor Waterproof IP Camera 4 2014 10 S M TW T S i 2 34 a 8 7 B 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 20 30 31 Thursday 2014 10 30 Directory SD card r Time AllTime x Type Alrecord Mea Continuous Play Section 1 Define the Record files time and Type Directory 9D card he storage path of record files Time ll records Here supports three types current day current month and All records Another way select the time on the time amp date manually 59 www foscam us All records v The type of records files Here supports two typs Normal record Alarm record and All records B Click this button to search all record files satisfy the conditions you selected Continuous Play Select the checkbox to play continuously all the record files Section
29. V1 1 FOSCAM User Manual Model FI9803EP Outdoor HD PoE IP Camera e IR FOSCAM Table of Contents Tell gE 3 DF FE I eich RT aaenaiesdinn 3 LD ESO P eMC TE mE 3 1 2 POE Power Over Ethernet CRT 4 1 3 Read Before WSS NER DREu 4 LAPA doeet me 5 Ta PHYSICA EIS OM ION RR UU A EEEE OEEO 5 ACCESSING tho NEEWOIK Camal M 7 2 1 Access the Camera in LAN orsnorrtsersersrehteerd sneed ames headers ertendinedeksetdenahtenor mede Pe satebawGocs wehdawdsuacoewonteseledtedaanioldawedaeceideonsvaws T 2 2 ACGESS ihe Camera mM WAN e ET eee E T 2 2 1 Static mise ici NIETO deteiaanitetenbehessatdesbansten shan sehsaeninekimaohteotdmeads baande shad inteeht aen satan 7 PAP On 8 23 Using Me VLC PVE 11 2 4 IP camera connection to the server cece cc cescccceccccceccccccccccseccccacccceeccccseccccuuseccuseccuucceeuscecuesceeuuccecuccecuuceseueeeenes 13 3 Surveillance Software GU hiu u cccccccccssscccsscccsscccsscccsccccscsccsscccccsccsccccsccccccccsscccccscocccccccccccsscoccccccesccssccoseceos 13 8 LOO VVI NET 14 3 2 Surveillance A Bee TRTRRTERRREu AAA 16 FATC eener ees eee 22 eV SEP VMRO RT ue 22 A2 DEVICE
30. ateway and DNS server from your locally attached PC If you don t know the subnet mask gateway 33 wwW foscam us and DNS server you can check your computer s local area connection as follows Control Panel Network Connections Local Area Connections gt Choose Support Details Network Connections File Edit View Favorites Tools Advanced Help usd M amp Jen Wy Folders Hd a Address Network Connections Network Tasks E Create anew Connected Firewalled wendden ealtek RTL8139 810x Fa Connection status Set up a home or small i office network AN Address Type Assigned by DHCP cane inui IP Address 192 168 0 50 F Disable this network Subnet Mask 255 255 255 0 iiid Default G x 192 168 0 1 EN Repair this connection efault Gateway 168 0 mj Rename this connection beni Details m Click here View status of this connection Change settings of this Windows did not detect problems with this connection connection If you cannot connect click Repair Other Places A G Control Panel a My Network Places C My Documents My Computer Details Figure 4 22 Network Connections File Edit View Favorites Tools Advanced Help Qs X Y z pO Search Wy Folders ij Address Network Tasks Create a new Set the same Subnet Mask and perty Value 00 E0 D0 00 23 01 32 165 0 50 255 255 255 0 192 168 0 1 192 168 0 1 Lease Obtained 201
31. ber 88 User name admin Password 123 11 Here can enter one of the following URLs in the VLC 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 0192 168 1 11 88 videoMain 3 rtsp 123 192 168 1 11 88 videoMain 4 rtsp admin 192 168 1 11 88 videoMain Open the VLC and go to Media Open Network Stream option then enter the URL into VLC VLC media player Playback Audio Video Tools View Help ip Open File Ctrl 0 p Advanced Open File Ctrl Shift O 2 Open Folder Ctrl F Open Disc Ctrl D PE Open Network Stream BEE Open Capttie Device Open Location from dipboard Recent Media Save Playlist to File Convert Save te Streaming f Figure 2 12 Open Media CI File Disc Network BE Capture Device Network Protocol Please enter a network URL rtsp admin 1238192 168 1 11 88 vi deoMain Show more options Figure 2 13 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview 12 www foscam us lt RTSP authentication Please enter a valid login name and a password ra Password Figure 2 14 Figure 2 15 If you cannot play the video in the VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot
32. e tickets Figure 4 27 Please create the domain name step by step according to instructions on www no ip com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings NOTE If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 100 2000 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an e
33. er in your standard browser For example you would enter http 183 37 28 254 85 NOTE Make sure port forwarding is successful You can do port forwarding two ways 1 Login to your router to enable the UPNP function You can then login to the camera as administrator choose Network and then choose UPnP to enable UPnP Make sure that the status of UPnP reads UPnP Successful on the Device Status page 2 Do port HTTP port forwarding manually If your router has a Virtual Server it can do port forwarding Add the camera s LAN IP and port which you had set earlier to your router s port forwarding settings 2 2 2 Remote Access If you want to access your camera by web browser outside of your LAN you need to configure following configurations 1 Choose Settings on the top of the camera web page then go to the Network IP Configuration section on the left side of the screen then uncheck the Obtain IP DHCP www foscam us IP Configuration IP Address Set this in the same subnet 255 2552550 as your computer or keep it as default Obtain IP From DHCP F Subnet Mask Keep it as default Gateway and DNS Server Set it to the IP address of your router 211 162 78 3 Figure 2 4 2 Enable UPnP and DDNS in the camera s settings page We recommend you to use the DDNS by factory default UPnP E Select Yes and click Save Figure 2 5 Click Enable DDNS and click Save The c
34. ested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses 68 and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause harmful interference to radio communications Operation of this equipment in a residential area is like to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter CE Mark Warning CE This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues
35. ettings Playback Outdoor Waterproof IP Setup Wizard Status Device Information Refresh Alarm Status Detect alarm Session Status Log Basic Settings mut SD Card Free Space 0KB Video SD Card Total Space 0KB Alarm NTP Status Success Firewall System Recording Status Not Recording SD Card Status No SD card sure each camera you need add could login with DDNS name and port Figure 4 17 Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Refresh FIS621W for ebuyer 192 168 11 241 L o anonymous 192 165 11 A03 Cameras On LAN iy The 1st Camera This Camera The 2nd Camera anonymous 192 16511 203 Camera Model MJ v Camera Name N e Host camera no ip info HTTP Port 801 3 Media Port Bu Username admin Cn Delete Ihe 3rd Camera None Password The 4th Camera None Figure 4 18 1 The camera model MJ or H264 2 The 2nd camera s name 3l www foscam us 3 Fill in the 2nd camera s DDNS host not LAN IP 4 Enter the 2nd camera s user name and password 5 Click Add button and to take effect NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP apple 192 158 13 102 mycamera 192 158 13 108 ipcam 192 158 13 107 F
36. ew an Figure 2 9 Port Triggering DMZ UPnP 10 Quick Setup Add or Modify a Virtual Server Entry WPS Network Service Port XX XX or XX Wireless 445 ee Internal Port X Only valid for single Service Port or leave it blan DHCP 443 y 3 7 IP Address 192 168 1 100 Forwarding Protocol ALL Input the port and IP address of Port Tri i Status Enabled ntis your camera and click Save DMZ UPnP Common Service Port Select One Security Parental Control vemm Back Access Control Figure 2 10 Status Quick Setup Virtual Servers ass Network ID Service Port Internal Port IP Address Protocol Status Modify Wireless 4 443 443 192 168 1 100 ALL Enabled Modify Delete DHCP Forwarding Here you have finished the Port Triggering Enable All Port Forwarding setup DMZ UPnP Figure 2 11 5 Now you can access your IP camera by https domain name HTTPS port via the Internet 2 3 Using the VLC player This camera supports RTSP streaming here you can view the camera using VLC player RTSP URL _rtsp user name password IP HTTP port number videosream The part in the square brackets may be omitted user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support some mode When the network speed is bad here you had better select videoSub For example IP 192 168 1 11 HTTP Port num
37. fect 4 5 5 IR LED Schedule On this page you can set the schedule time for switching IR LED lights When parameter Mode is set to the Schedule on the Live Video window At these schedule time the IR LED lights will be turned off 47 www foscam us IR LED Schedule Figure 4 46 4 5 6 Lens Distortion Correction On this page you can set the distortion correction There are three options Low Medium High Lens Distortion Correction Recommend low option of the lens is less than or equal to 4mm medium and high option for greater than or equal to 6mm lens Figure 4 47 If you replace the lens the image has found distortion uneven and so on you can modify the Select The Distortion Correction Parameter to calibration images 4 6 Alarm IP Camera supports Motion Detection Alarm when the motion has been detected it will send emails or upload images to FTP Foscam Digital Technologies LLC Telephone 1 800 930 0949 Setup Wizard Status Basic Settings a 7 E Triggered Interval w OOOO PC Sound Record Firewall Take Snapshot Time Interval 25 le System Action Please set the capture storage location in advance m Send E mail Recording Please set the video storage location in advance 5 Schedule 5 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 All MON TUE F
38. he firmware upgrade Figure 4 63 Your current firmware version will be displayed on your screen You may go to the Status gt Device Information page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Don t shut down the power during upgrading After upgrading you can see the upgrade result 56 www foscam us System Upgrade Current Firmware Version 2 11 1 10 Your camera will reboot during the firmware upgrade System Upgrade l Figure 4 64 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon Select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the username and password choose the firmware file and upgrade Camera name IP Address Device ID Device type Basic Properties Network Configuration Generate Check Cod Recover Default Refresh Camera List Flush Arp Buffer About IP Camera Tool Figure 4 65 n eed bee sabe User Password Upgrade System Firmware Upgrade Web UI Enter the User name and password Note After firmware upgrade the device will automatically restart Figure 4 66 Foscam Digital Technologies LLC Telephone 1 800 930 0949 CAUTION If your camera works well with the current firmware we recommend not upgrading Please don t upgrade the firmware unnecessarily Your camera may be damaged if
39. igure 4 48 To enable motion detection follow the steps below 1 Enable Motion detection 2 Sensitivity It supports five modes Lowest Lower Low Medium and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity 3 Trigger interval The interval time between two motion detections Here supports 5s 6s 7s 8s 9s 10s 11s 12s 13s 14s 15s Select one interval time 4 Select the alarm indicators When the motion has been detected the alarm status will turn to Detect alarm Refresh Alarm Status Detect alarm NTP Status Disable DDNS Status Disable UPnP Status success WiFi Status Connected to foscam wifl IR LED Status Off Figure 4 49 There are four alarm indicators APC Sound If you select PC Sound when the motion has been detected the people around the PC will hear beep alarm sound B Send E mail If you want to receive alarm emails when motion is detected you must select Send E mail and set Mail oettings first 49 C Take Snapshot If you select this checkbox when the motion has been detected the camera will snap the live view window as a still picture and load it to the FTP Make sure you have set FIP and set FTP as the storage path in Video gt Snapshot settings panel Time interval The interval time between two pictures D Recording If you select this checkbox when the motion has been detected the camera will recording and load it to the FTP server Make s
40. ing Location is used for alarm recordings and schedule recordings The local recording must be stored in local storage The default Windows storage location is c MPCamRecord The default Mac OS storage location is IPCamRecord If you modify the path on other cameras this default storage location will be modified accordingly Figure 4 54 Alarm Recording Location SD card FTP Check SD card The video will be saved in SD card Make sure the camera has been inserted the SD card On this page you can see the available space of the SD card Check FTP The video will be saved in FTP Please refer to FTP settings Local Recording Location For Windows OS the manual recording path is C IPCamRecord you can change another one For MAC OS the manual recording path is IPCamRecord Enter the local folder Click here you can enter the local folder 4 7 2 Alarm Record Alarm Recording Enable Pre Record Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Figure 4 55 4 7 3 Local Alarm Location On this page you can enable local alarm record and select the local alarm record time Local Alarm Recording Local Alar Y n Figure 4 56 4 7 4 Record Schedule On the page you can configure the schedule record When the parameter Recording Location is set SD Card on the Storage Location page you can configure parameters as shown in follow figure Scheduled Recording To SD Card zn
41. ity Warning Safeguarding Your Privacy Foscam cameras require good security practices to safeguard your privacy You can help protect your camera by changing the default username and or password Input a username and or password that is at least 8 10 characters or longer Try to use a combination of lower case and upper case letters as well as numbers and special characters The more complex the username and password the harder it will be to guess by an unauthorized user You should update your camera regularly at htfp www foscam us firmware html Make sure your camera has the latest firmware installed for your specific camera model The latest firmware for Foscam cameras utilizes protection against various types of online hacking cracking and unauthorized access Doing so will make your device more secure may add features and will contain bug fixes to make your device work faster 1 Overviews FOSCAM FI9803EP is an integrated PoE IP Camera with a color CMOS sensor enabling viewing resolution 1280 720 It combines a high quality digital video camera with a powerful web server to bring clear video to your desktop from anywhere on your local network or over the Internet FI9803EP supports the industry standard H 264 compression technology drastically reducing file sizes and conserving valuable network bandwidth The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the
42. lephone 1 800 930 0949 www foscam us Enable 7 STARTILS wv G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 yaoyao gmail com Success Test result yaoyao gmail com yaoyao 163 com Figure 4 36 If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 Cannot connect to the server 2 Network Error Please try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 4 4 6 FTP Settings If you want to upload record files and images to your FTP server you can set FTP Settings Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Save Refresh FTP Server Example ftp 192 158 1 103 dir The maximum length of the address is 127 does not support the character amp Pon ln FTP Mode Username The maximum length of the user na
43. management and maintenance of your device is simplified by using the network to achieve the remote configuration and start up The camera is designed for outdoor surveillance applications such as courtyards supermarket and school Controlling the IPCAM and managing images are simplified by using the provided web interface across the network FOSCAM provides Phone APPs for Android and iPhone users please search Foscam Viewer and install it through APP Store then you can view your camera directly as a computer 1 1 Key Features Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network eee E G 1 0 Mega Pixel Supports IE Firefox Google Safari browser or any other standard browsers Supports WEP WPA and WPA2 Encryption IR night vision Range 20m Supports image snapshot Supports dual stream Supports IR Cut and the filter change automatically Embedded FOSCAM DDNS dynamic domain name service Service Supports remote viewing amp record from anywhere anytime Multi level users management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain name Providing Phone APPs for Android and iPhone users Supports multiple network protocols HTTP HTTPS RTSP TCP IP UDP FTP DHCP DDNS UPNP ONVIF Providing Central Management Software to manage or monitor multi cameras 1 2 PoE Power over Ether
44. me is 63 support numbers letters and symbols 81 POE The maximum password length is 53 does not support the character amp Figure 4 37 C Save Refresh n FTP Server Example ftp 192 158 1 103 dir The maximum length of the address is 127 does not support the character amp FTP Mode Username The maximum length of the user name is 63 support numbers letters and symbols 3 t 8l R The maximum password length is 63 does not support the character amp Test Success Figure 4 38 FTP server If your FTP server is located on the LAN you can set as Figure4 41 If you have an FTP server which you can access on the internet you can set as Figure 4 42 Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP account and password Click Save to take effect Click Test to see if FTP has been successfully configured Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us 4 4 7 P2P Access the camera by smart phone Android or iOS operating system First of all you need to open the P2P function of the camera at Settings gt Network gt P2P P2P UID DIGTESPEPHSYFSGPMU7Z1 Enable P2P een lll Figure 4 39 Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices If you want
45. mera in internet successfully after you do port forwarding manually in your router 6 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM DDNS Service Username and password Default username is admin with a blank password 6 3 Specification WEMS FBBEP 0 8 0 0 Lux With IR Illuminator f 4mm option 2 8mm 6mm 8mm 30fps 60HZ 25fps 5bOHz downward adjustable 720P 1280 x 720 VGA 640 x 480 QVGA 320 x 240 Image adjustment The hue brightness contrast saturation sharpness are adjustable 67 Network Network Protocol IP TCP UDP HTTP HTTPS SMTP FTP DHCP DDNS UPnP RTSP ONVIF Operating System Microsoft Windows 2000 XP Vista 7 Mac OS System Browser Microsoft IE6 and above version or compatible browser Requirements Mozilla Firefox Google Chrome Apple Safari MM I 153 L S2 W x 86 Physical Net Weight 380g Operating 20 55 C 4 F 131 F Temperature 0 90 non condensing 6 4 CE amp FCC Electromagnetic Compatibility EMC FCC Statement FC This device compiles with FCC Rules Part 15 Operation is subject to the following two conditions B This device may not cause harmful interference and B This device must accept any interference received including interference that may cause undesired operation This equipment has been t
46. ms Network and Internet Ay ci View network status and tasks Choose homegroup and sharing options Hardware and Sound View devices and printers z Add a device Programs e Fa ri gt i Jninstall a progran H a 4 Figure 6 8 Documents Pictures Music Games Computer Control Panel bh Devices and Printers Default Programs Help and Support View by Category 7 User Accounts and Family Safety EP Add or remove user accounts W Set up parental controls for any user Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods Change display language Ease of Access Let Windows suggest settings Optimize visual display 6 1 2 Uninstall the ActiveX of Firefox browser Google Chrome and IE Chrome 64 D I Control Panel Programs Programs and Features b Search Programs and Features Control Panel Home E Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair la Turn Windows features on or off Organize Uninstall Hz e Name i Publisher Installed On Size Bo e 360E EA 5 21 2014 191 MB 9 BS Adobe Reader XI Chinese Simplified Adobe Systems Incorporated 5 21 2014 155MB 1 m IPCWebComponents 3 0 0 2 6 10 2014 367MB 3 Tencent RTX Client rss 5 21 2014 i23 W
47. net The Network Camera is PoE compliant allowing transmission of power and data via a single Ethernet cable ouch as the following picture connect the Network Camera to a PoE enabled router switch via Ethernet cable RE ER power data transmission Sn EE J PoE Switch M JA 7 1 3 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the Network Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended www foscam us 1 4 Packing Contents pee 1 5 Physical Description Front Panel Figure 1 1 1 Infrared Lamp Array 2 LENS CMOS sensor with fixed focus lens 3 Induction IC Interface Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Figure 1 2 1 Power Interface Connect the external power adapter request for 12V 1A power 2 LAN 10 100M adaptive Ethernet interface Through this interface IPCAM can be connected with various network devices such as hub router etc 3 Reset button Press and hold on the reset button for 5 seconds Releasing the reset button the password will back to the factory default administrator password The default administrator user is admin with no password Bottom View There are up
48. ontent in the Manufacture s DDNS column is the domain name of your camera Figure 2 6 3 You can see the port of your camera here If you want to set Remote Access for several cameras on the same network you will need to change the HTTPS port for each camera Foscam Digital Technologies LLC Telephone 1 800 930 0949 Port HTTP Port 88 HTTPS Port 443 1 ONVIF Port 888 Figure 2 7 4 If the UPnP of the router has been enable you do not need to perform following steps Otherwise you need to select one of the following methods to configure port forwarding on your router For these steps we will be using the TP LINK brand wireless router as an example e If there is a UPnP function in your router Choose Forwarding gt UPnP make sure that the Current UPnP Status is Enabled Quick Setup UPnP WPS Network Wireless es Current UPnP Status Enabled Forwarding Virtual Servers Current UPnP Settings List Port Triggering DMZ ID App Description External Port Protocol Internal Port IP Address Status Security Figure 2 8 e If there is no UPnP function in your router You need to manually add port forwarding refer to the following steps You need go to the Forwarding gt Virtual Servers panel for setup Quick Setup WPS Network ID Service Port Internal Port IP Address Protocol Status Modify Wireless DHCP Forwarding Add New Enable All Disable All Delete All Click Add N
49. panel you can see and change the https port no Save Refresh HTTP Port 58 HTTPS Port 443 ONVIF Port 65533 Figure 2 2 2 2 Access the Camera in WAN 2 2 1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the camera directly from the Internet using the WAN IP address and port number How to Obtain the WAN IP address from a public website To obtain your WAN IP address enter the following URL in your browser http www whatismyip com The webpage at this address will show you the current WAN IP C What Is My P Address Shows Your IP Address ind wr Favorites Froma b s W What Is My 39 Address Shows Your IP Address i E Pager Too bs water con ELE meom mioo ranee moman nio WIMI What Is My IP Address WhatIs My IP com Your IP Address Is E 183 37 28 254 M Whats Mv IP Address gt UNBEATABLE VERSES Dur vesitors need to know m 7 their IP address for mam DEDICATED Ta reasons incladmg gaming L emm SERVERS desktop connection prox detechon anonvimity oc DELL R200 Inte sump ee if chez Core2Duo E2220 2 4Ghz 1GB DOR RAM 160GB SATA HDD Figure 2 3 Access your IP Camera from the Internet You can access the IP Camera from the Internet remote access Enter the WAN IP address and port numb
50. pn 53 4 7 5 SD Card Nanade se T TEE 54 he WW EEEE EE N ENEE AAE N EEEE AEE AE A EAN PE E OE 55 A SVS CI AE TET Em 56 eel BACKUPS RS ol Ol NR T s 56 de ovotem UPE ane nee ee enden eee ee PEE TE ee ades OE eee 56 4 93 egenos ER 58 A ES M ceo B RESO ETT T E 58 MS ES 4 101919 RN RETRO 59 SF e eenen 59 Wise 0 001 Me ETA 61 6 1 Fregueniy ASked QUESTIONS ERE 61 6 1 1 Install the ActiveX of Firefox browser Google Chrome and IE Chrome neen eenen 61 6 1 2 Uninstall the ActiveX of Firefox browser Google Chrome and IE Chrome nnee ereen 64 6 1 3 have forgotten the administrator password eenen nenenereeeeneennnnereeeeevennnnnsnveeeeevesennensnnene 65 6 14 SUDNELdOESN T M UE 65 Oele Camera can not s o Lo aansneed A E AA TNE E R 65 6 140 NO Pictures ProDICMS an sarvensinerersersevartaactsesserdeennehahorsmabersmeteetandeer m 65 6 1 7 Can t access IP camera in internet eneen ereeenenenenenveeeerennennnennervevervennennsenrveverevvennenservevverenn 66 GELOOF always Tall e csse iv determine eoatoniatenaateeaasenatan ena lao AST aes ss nued 67 6 2 Default Paral SECT Soares narocosannerontoonnsaesancentnaonoueatnsvanonaotobexousaniotonacosscesinoeouadeouiusepaasouadancduniuntanesiondseonsebimloansecedsnsbumseneenonent 67 Do Pece ON NEN 67 RO E e a On 68 T ODNO Technical Suppi iiia ordain 69 Secur
51. rator can enter the date and time manually Please select the date and time format use DST Select the use DST then select the daylight saving time from the drop down menu Click Save button to submit your settings 4 3 3 User Accounts Here you can create users and set privilege visitor operator or administrator The default administrator user accounts are admin with a blank password Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us User Accounts Username Pree T change username T change password The maximum username length is 20 including numbers letters and symbols The maximum password length is 12 including numbers letters and symbols 1 _ Tex ae tet Figure 4 8 How to change the password Firstly select the account which you want to change the password then select Change password enter the old password and the new password lastly click modify to take effect User Accounts Username admin Password eee Privilege Administrator Bal V Change username V Change password moai The maximum length of the user name is 20 support numbers letters and symbols The maximum password length is 12 does not support the character amp Figure 4 9 How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on
52. sername and password Home Client Login Login Additional Services P Email Upgrade your No IP account to unlock many Password Forget your password No problem Click Here Maximize uptime and add to your existing If you are not currently a registered user of No IP com DNS infrastructure and would like to be for FREE register as a new user e Figure 4 26 36 Hosts Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew Activate n 2 Y our No IP 1 4 for your mail server Cuixiang welcome to your No IP Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 58 i ES You have successfully logged into No IP s member section To start using No IP s services select an icon below or choose wg 24 7 Server Monitoring an item from the navigation above and Failover Click here for more info e Q 4 a 3 Q Need Help Support Center Basic Troubleshooting Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Guide Support Ticket Click Add a Host to create a i MED domainname Find a Domain Name 0m R s m E Te Get Connected Own a domain name Your No IP Alerts N f 3 Use your own domain name with our DNS system Add You do not have any notices at Uds Mme ded domain name now or read more for pricing and Check this spot for important information regarding your eatures account such as expiring services and troubl
53. st key frame and next key frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network bandwidth consumption Variable bitrate Select the Bit rate type to constant or variable 4 5 2 On Screen Display This page is used to add timestamp and device name on the video cave Refresh Display Timestamp Yes bt Display Camera Name Yes v Figure 4 41 Display Timestamp There are two options Yes or NO Select Yes and you can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 5 3 Privacy Zone This page is used to set some mask as privacy zone on the video Privacy Zone mm a eo oam Allow Privacy Zone Yes v set Privacy Zone 45 Figure 4 42 Allow On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video ok Privacv Zone 2013 10 22 10 23 MN ONIS anonymous 2 A EN gt a La k The mask area Figure 4 43 Click Back button and return to the OSD page click Save to take effect Back to the surveillance window you can see the mask area as the following picture FOSCAM O Live video Of Settings Playback Outdoor Waterproof IP Camera 01311 0514 02 2300 w mm dm e HH O EB anonymous p amp AN Outdoor Mode M gt P U La
54. t Block access from these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 55 4 9 System In this panel you can back up restore your camera settings upgrade the firmware to the latest version restore the camera to default settings and reboot the device 4 9 1 Back up amp Restore Click Back up to save all the parameters you have set These parameters will be stored in a bin file for future use Click Browse and select the parameters file you have stored then click Submit to restore the restore the parameters Backup is used to save your current settings It is recommended to backup your configuration before modifying or upgrading firmware settings can be restored by uploading the backup file Path Submit Note 1 All current settings will be lost when importing a configuration file If an incorrect file is loaded the camera may stop working correctly 2 Keep the power on during this process or you may damage your camera Your camera will reboot automatically once restoration is completed Figure 4 62 4 9 2 System Upgrade Click Download the latest firmware you will see the following screen And click save to save the firmware on your computer locally system Upgrade Download the latest firmware Current Firmware Version 2 22 1 131 Browse System Upgrade Result Your camera will reboot during t
55. the Account list Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us User Accounts e Eben I change password The maximum username length is 20 including numbers letters and symbols The maximum password length is 12 including numbers letters and symbols 96 V 7 Figure 4 10 User Accounts om om o tne o eme o tm Change username Change password The maximum username length is 20 including numbers letters and symbols 0 The maximum password length is 12 including numbers letters and symbols _ 1 2 Nl Figure 4 11 Delete Select the account which you want to delete then click Delete button to take effect How to change the username Firstly select the account which you want to change the username then select Change username enter the new password lastly click modify to take effect Foscam Digital Technologies LLC Telephone 1 800 930 0949 User Accounts 1 Administrator New username test Privilege ie dioi Change username _ Change password The maximum username length is 20 including numbers letters and symbols The maximum password length is 12 including numbers letters and symbols _ lt gt Figure 4 12 NOTE The default administrator account cannot be deleted but you can add other administrator users 4 3 4 Multi Camera
56. ult username is admin with a blank anonvmous Network ESI Obtain IP from DHCP server IP Address 192 168 1 110 Subnet Mask 255 255 255 0 VEEL E 44 Gateway DNS Server 192 168 1 1 Http Port User Password tees Note After changing the configuration device will automatically restart Figure 4 33 password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address Er IP Camera Tool ox ice ID Device type 4iFI9804 H Modify the Http Port Enter the Username and password click OK Camera name IP Address Device ID Device type 192 168 1 110 88 OO841FI9804 H NOTE Figure 4 34 If the camera cannot be accessed please make sure the port forwarding is succeed HTTPS port The default port is 443 You
57. ure you have set FTP and set FTP as the storage path in Video gt Snapshot settings panel 5 Set detection area Click set detect area and it pop up a window then you can draw the detection area Click Back button after settings When something moving in the detection area the camera will alarm 4 EN ERR ORR CR SOR S e e e e e BRO fy H M 0 0 0 0 9 0 2 9 9 CO qe qae VAP iss hd 53 41 ee Sn ee SUUS SHOR PECUS Wen vi NN TEN NG te a EE OE Di a a a ET EEE b WV s va ES ennn nne en ODD EN iden ai xX A aa e mom m mmm D b a men ee c or were xP 9 9 0 0 0 9 9 OS T XC OIII Patate eee ee VENTES OO VENO acecece qq a que be e e S S e mans nne eneen sees db OX X 3 3 e es P CL o EE SS Gas 9207679 E ko aaa aT al TN Vau 29 OF D ee SS P XS LE iJ LJ Ox XX CC XO SKS OO e t 957595 5 PSS X XXX X XX reset XO dt OR o gt rete est AAS 050 LIE LS gt Pett B s E d 3 a x ES 2 2 gt we x E X X a LJ 5 A LL eH A Mete te te Sex A el uw s amp EJ gt XQ Cx cx X X XX OX OC o ree CX XO e CX XC XC OX XC XC OC Se COCO SSS XXX s OOOO OOOO OD COGO OQ X 90 40 X Xi 0 3C CO 0 0 2 COON ae nem LI E X ee ie oe eu gt X LI EJ o 36 E hs a be gt 2 ete 1 5950505950606
58. ve window Go to Settings Basic settings Camera name panel and you can change another device name The default device name is anonymous Go to Settings Basic settings Camera time panel and adjust the device time Go to Settings Video On Screen Display panel you can add or no add OSD Section7 Play Stop Snap Record Full screen button ORY 1 2 1 Play Click it to play the video of the camera 2 Stop Click it to stop the video of the camera 3 Snap Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want 19 Click again and stop recording The default storage path is CMPCamhRecord You can change the storage path Go to Settings gt Record gt Storage Location panel 5 Full Screen Click it to make full screen or you can double click the surveillance screen to make full screen Double click again and exit full screen Onscreen Mouse Control Right click the mouse and you can adjust the screen ration full screen and Zoom up vY Keep ration Full Screen Zoom up Figure 3 9 Keep ration Select it and the camera will adjust the size of live window based on the computer monitor automatically Sometimes there is a black border around the video please select Keep ration to get a better visual quality 20 OSCAN o Live Video oe Settings m Playback Outdoor Waterproof IP Camera
59. w no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register 35 Download Services Support Company User Login VELE Te Te BD ES Easy to use interface Complete control over your domain T Fa ogin FREE dynamic DNS update client Includes 50 hosts sub domains Additional Services Sign Up More Info yw Upgrade your No IP account iex to unlock many v O s 7 Maximize uptime and add No IP Free POP3 IMAP Mail Feature Highlight to your existing DNS infrastructure reate a FREE hostname to poi 3 e to your dynamic server monitoring including automatic failover Run a mail server even if your ISP blocks See what over 12 million users Packages including 100MB to 2GB Our DDNS is included in many are talking about of storage webmail access hardware routers Try us for FREE advanced spam and virus filtering We ll help you get started As low as 19 95 per year Stay Connected m WE d tL Figure 4 25 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Download Services Support Company User Login Client Login Login with the registere da u
60. xample Login the router and goes 37 to Applications amp Gaming gt Single Port Forwarding Secondly Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below Wireless N Home Router WRT120N Applications amp Applications amp Gamin i icti g Setup Wireless Security Access Restrictions Gamina Administration Single Port Forwarding t Range F INGE gering i l A Single Port Forwarding Application Name To IP Address Enabled ne a n Nore Bi EE nee w nj ES p Fill the LAN IP of the camera here just input the last section Fill the Media Port no of the Assign a name camera on the column of as you like here External Port and Internal Port Figure 4 28 8 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain name http no to access the camera via internet Take hostname ycxgwp no ip info and http no 2000for example the accessing link of the camera via internet would be http ycxgwp no ip info 2000 4 4 3 UPnP Enable UPnP Yes v Figure 4 29 The default UPnP status is closed You can enable UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status Device Status m Alarm Status Disabled NTP Status Failed DDNS Status

fi9803ep user manual - Foscam.us

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