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AlvariSTAR™ and AlvariCRAFT™ User Manual

1. TP Adare 172 30 105 210 172 30 105 211 10 30 2008 08 23 22 Results on page 2 Total 2 pageSize 100 2 KE page 1 of 1 User Session Monitor Server 172 30 105 211 User admin Figure 5 13 User Session Monitor Window 2 Use the following buttons available in the User Session Monitor window Send Message Click after selecting one of the logged in users to open the Sending Message window enabling you to send a text message to the selected user Kill Click to terminate the application of the selected user s Only an Administrator can perform this operation to terminate applications of users with lower permission levels AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management Password Policy 5 6 Password Policy The Password Policy editor enables to set policies for user passwords such as required length required characters expiration policy gt To open the Password Policy Editor Select Security Management gt Password Policy from the main menu The Password Policy Editor opens Password Policy Minimum Password Length Maximum Password Length 32 Character Setting Rules C Lower Cases C Numbers C Upper Cases C Special Characters Login Attempts Password Expiration Age 3 months Password Expiration Warning 14 days Password History passwords Inactivity Session Timeout minutes e Figure
2. Enabled D I Figure 3 26 NBI Policy Editor General Page The General page comprises the following fields Name The name of the NBI policy Description An optional description of the policy Enabled Check to enable the policy Filter Tab The Filter tab lets you associate a filter with the NBI policy If you do not adda schedule See Section 3 7 3 1 3 to a filter the filter will be always on To create filter criteria 1 From the NBI Policy Editor click Filter to define filter criteria The Filter Page is displayed AlvariSTAR and AlvariCRAFT Q User Manual Chapter 3 Fault Management Event Forwarding NBI Manager NBI Policy General Filter Scheduler f NE Topology Event Network Element Type 7 Managed Object Type a Managed Object Instance Managed Object Alias Event Name D cone Figure 3 27 NBI Policy Editor Filter Page NE The main Filter page comprises the following sub tabs NE Page on page 88 Topology Page on page 89 Event Page on page 89 2 Enter the relevant information in each of the pages When there is a select icon click the icon to select elements from a list Click the eraser icon to remove selected elements 3 Click the OK button to confirm your choices and save them to the database 3 7 3 1 2 1 NE Page The NE page Figure 3 27 lets you enter
3. SES Figure 4 7 Single Range Scan Task Window feo eee The Single Range Scan Task window comprises the following fields Parameter Description Task Name The name of the task A string of up to 128 printable characters The name must be unique in the system and cannot include the following characters lt gt Range Type The range type IP or Subnet Range Start The first IP Subnet in the range depending on the selected Range Type Range End The last IP Subnet in the range depending on the selected Range Type NMS Reference Location An optional field for defining a location for devices in the range Select from the available locations Newly discovered devices will be automatically associated with the defined location Devices already in the database will not be affected AlvariSTAR and AlvariCRAFT Q User Manual Chapter 4 Administration Task Manager Parameter Description Contact An optional field for defining a contact for devices in the range Select from the available contacts Newly discovered devices will be automatically associated with the defined contact Devices already in the database will not be affected SNMP Parameters Retries The maximum number of retries for SNMP TFTP communication The range is from 0 to 255 Timeout s The maximum time in seconds that the requesting process waits for a response before atte
4. Parameter Description Modified by The name of the user who last modified the task Volatile Describing if the task s behavior varies unpredictably This type of tasks is not saved in the database It can be run only once Type The type of task The available task types are E Network Scan Task not applicable to the Local CRAFT Utility E Database Aging Task E Single Range Scan Task not applicable to the Local CRAFT Utility Additional tasks according to the installed device driver s State The current state of the task Active Inactive Waiting Stopping Last Run The date and time the last time the task was run Last Run Result The result of the task s last run Completed Completed with errors Aborted Never run Next Run The date and time the next time the task is scheduled to run or Not Scheduled 2 Use the following controls of the Task Manager Control Description New Adds a new task to the Task list Click to select the type of task to be added then click OK The Task Editor for the selected task opens allowing to set the task parameters From the Task Editor you can also run an inactive task by clicking Run Edit For an Inactive Task Opens the Task Editor for the selected Inactive task allowing to edit the task parameters Not available if more than one task is selected From the Task Editor you can also run the task by clicking Run E For Active Task Opens the Runtime Results win
5. 3 5 1 2 Filter Tab The Filter tab lets you edit Filter Criteria This filter information matches or finds an event template for each alarm received by Fault Management The first template that matches the received alarm controls the processing of that alarm AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Template Manager Fault Management s fault processing logic uses the filtering information provided in the Event Template along with the templates priority to determine which template to use for a given alarm x NOTE The smaller the number defining a template s priority the higher the priority For every alarm received Fault Management scans each template in order of priority high to low Faut Management selects the firs template that matches on each of the filterable fields for alarm processing If a template does not define a field with either a null or empty value or set to All then Fault Management does not use the field in the comparison Empty or All in a filterable template field means that the field matches anything Therefore Fault Management uses only fields that have non empty or non All values in any comparison gt To create filter criteria 1 From the Event Template Editor click Filter to define filter criteria The Filter tab is displayed AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Template Manager
6. 3 Click OK The Main window opens AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction es The Main Window The Main Window After logging on the main window is displayed providing access to all functions o x System Managed Network Faut Management Service Provisioning Administration Security Management Help ge Vain Menu Kaz es DIF EE RR verano x Open Managers Faut Management Criteria BR Active Events kl 17 Retrieve A Event History a A Event Fiter Manager D Event Template Manager E Script Command Manager peas eseu Display Nome L User State non E Event Forwarding NBI Manager observer Observer Active Edt K Service Provisioning Manager Active 30 Delete A Administration O Task manager re Manager E Contact Manage e Work Area ee Separation EI Securty Management Line A7 Audt Log Manager GP User Profte Manager Gj User Session Monitor Navigation Pane Help Button Resus on page 3 Total 3 page se 10 9 Page Controls gt e zeit CSC EE Jser Manager Status Bar Server 172 30 105 211 User admin Figure 1 4 The Main Window The main menu contains all menus and their options which provide access to the management system functions It mirrors all the functions available in the Navigation Pane see Section 1 3 4 In addition the Main Menu includes the following menus and options Menu Desc
7. Figure 1 1 Login Prompt AlvariSTAR and AlvariCRAFT O User Manual Chapter 1 Introduction Starting AlvariSTAR 1 1 5 1 1 6 gt Logging Out or Shutdown Logging out keeps the application running but disable access to the client preventing unauthorized persons from using it You may log in again without the need to restart the client The Exit feature however shuts down the client application while the Application Server continues to run To log out of the system 1 From the Main Menu at the top of the window select System gt Logout A confirmation message is displayed 2 Click OK to confirm 3 Only the Main Menu of the client is displayed Only the System and Help menus are available To log in again after logging out From the Main Menu at the top of the window select System gt Login The Login prompt window will be displayed allowing you or another authorised user to log in To shut down the client 1 From the main menu select System gt Exit or use the X icon displayed on the right upper corner of the main window or use the Alt F4 shortcut A confirmation message is displayed 2 Click OK to confirm Changing the Password By default there are no password constraints By using Change Password the current logged in users can change only their own password To change the password AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction Starting AlvariSTAR aka 1 F
8. BreezeNET BreezeACCESS BreezeLINK BreezeMAX BreezeLITE BreezePHONE 4Motion BreezeCONFIG AlvariSTAR AlvariCRAFT MGW eMGW and or other products and or services referenced here in are either registered trademarks trademarks or service marks of Alvarion Ltd All other names are or may be the trademarks of their respective owners Statement of Conditions The information contained in this manual is subject to change without notice Alvarion Ltd shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this manual or equipment supplied with it Warranties and Disclaimers All Alvarion Ltd Alvarion products purchased from Alvarion or through any of Alvarion s authorized resellers are subject to the following warranty and product liability terms and conditions Exclusive Warranty a Alvarion warrants that the Product hardware it supplies and the tangible media on which any software is installed under normal use and conditions will be free from significant defects in materials and workmanship for a period of fourteen 14 months from the date of shipment of a given Product to Purchaser the Warranty Period Alvarion will at its sole option and as Purchaser s sole remedy repair or replace any defective Product in accordance with Alvarion standard R amp R procedure b With respect to the F
9. Daily specify the number of days the range is 1 60 Weekly select one of the following options D Recur every enter the number of weeks between task executions the range is 1 20 Day specify the day of the week Sunday to Saturday and the number of weeks between task executions the range is 1 20 E Monthly select one of the following options D Recur every enter the number of months between task executions the range is 1 36 Day specify the day in the month 1 31 and the number of months between task executions the range is 1 36 End The end time for a recurring task only Select one of the following options E Never enable tasks to be executed indefinitely E After N occurrences where N is a number between 1 65 000 set the number of occurrences after which the task s scheduling will be cleared E On setan end date and time You can highlight the value to change month day year and click on the up down arrows to change the value or you can pick a specific date using the calendar icon You can also type in the date and time as follows MMMM DD YYYY HH MM AM PM 2 Set the Start and End time and optionally select a recurrence interval 3 Click OK to apply the schedule for the selected task AlvariSTAR and AlvariCRAFT Q User Manual Chapter 4 Administration Task Manager 4 2 3 The Task Results Viewer The Task Results window displays a list of all pas
10. To associate a single device with a location or several devices with a single location open the Equipment Editor for the device s click the Browse button next to the Location field to open the Select Location window and select a location For further details refer to Section 2 2 2 gt To use the Location Manager 1 Select Managed Network gt Location Manager from the main menu or the Navigation Pane The Location Manager window is displayed AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Location Manager 2 Select one or more locations from the list Script Command Manager X a Subscriber Manager X E File Manager x License Manager X Re Equipment Manager X Ze Location Manager X Criteria _ oo Retrieve l a CES 2 Name sip New 8 Edit 36 Delete Add Child Open Map Server 172 30 105 210 User jadmin Figure 2 1 Location Manager 3 Use the following command buttons for various actions in the Location Manager Button Action New Opens the Location Editor through which you can define a new location Refer to Section 2 2 2 for more information Edit Opens a Location Editor for a selected location enabling you to modify the definition of the Location See Section 2 2 2 for more information Delete Enables to delete the selected location s When deleting a parent location the application also del
11. CORRESPONDENCE WITH DESCRIPTION NON INFRINGEMENT AND ACCURACY OF INFORMATION GENERATED ALL OF WHICH ARE EXPRESSLY DISCLAIMED ALVARION WARRANTIES HEREIN RUN ONLY TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES ALVARION NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Limitation of Liability a ALVARION SHALL NOT BE LIABLE TO THE PURCHASER OR TO ANY THIRD PARTY FOR ANY LOSS OF PROFITS LOSS OF USE INTERRUPTION OF BUSINESS OR FOR ANY INDIRECT SPECIAL INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER ARISING UNDER BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHERWISE AND WHETHER BASED ON THIS AGREEMENT OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES b TO THE EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL THE LIABILITY FOR DAMAGES HEREUNDER OF ALVARION OR ITS EMPLOYEES OR AGENTS EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT BY PURCHASER NOR SHALL THE AGGREGATE LIABILITY FOR DAMAGES TO ALL PARTIES REGARDING ANY PRODUCT EXCEED THE PURCHASE PRICE PAID FOR THAT PRODUCT BY THAT PARTY EXCEPT IN THE CASE OF A BREACH OF A PARTY S CONFIDENTIALITY OBLIGATIONS AlvariSTAR and AlvariCRAFT Q User Manual Important Notice Important Notice This user manual is delivered subject to the following conditions and restrictions This manual contains propri
12. Chapter 4 Administration Task Manager 4 2 Task Manager This section includes E Using The Task Manager on page 95 E The Task Scheduler on page 99 E The Task Results Viewer on page 102 E Network Scan Task on page 103 not applicable to the Local CRAFT Utility E Database Aging Tasks on page 104 E Single Range Scan Task on page 106 not applicable to the Local CRAFT Utility 4 2 1 Using The Task Manager Tasks are operations that are performed on a large number of system entities such as equipment services etc They run in the background allowing the network administrators to continue managing the network while they run After a task has completed or upon termination of a task a report is issued The Task Manager displays information on defined tasks and enables to create new tasks edit schedule run or delete existing tasks If there is any error in the parameters definition such as a missing parameter contradicting definitions or a non valid value the relevant error message s will be displayed at the top section of the window and a red border around the relevant entries will indicate the parameters that should be corrected The Task Manager also enables to abort running tasks and to view reports on completed and aborted tasks As tasks availability and functionality differ depending on the configured device driver refer to the relevant Device Driver Manual for a detailed descript
13. Event Template General Filter Behavior me NE O Topology Network Element Type 7 Managed Object Type a Event Managed Object Instance Managed Object Alias Event Name lonitor Access Off 1 3 6 1 4 1 12394 1 2 0 5 EE Figure 3 16 Event Template Editor Filter Page NE The main Filter page comprises the following sub tabs NE Page on page 71 Topology Page on page 72 Event Page on page 73 2 Enter or edit the relevant information in each of the pages When there is a select icon click the icon to select elements from a list Click the eraser icon to remove selected elements 3 Edit the information in the fields on all the pages as required 4 Click OK to confirm your choices and save them to the database 3 5 1 2 1 NE Page The NE page Figure 3 16 lets you enter the following filter criteria about the network elements and managed objects from which the alarm originates Parameter Description Network Element Type Select the type of the network element from which the alarm originates AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Template Manager Managed Object Type Select the type of managed object from which the alarm originates Managed Object Enter a specific instance name of the object where the alarm Instance originated Managed Objec
14. on the alarm An example of the Event Details window is displayed below AlvariSTAR and AlvariCRAFT Q User Manual Chapter 3 Fault Management Event History Event Details General Timestamps And Status Event Parameters Additional Information Notes p Network Element Equipment Name SYSTEM Equipment Type Jun Managed Object B5 10 0 16 20 Alias Macro FDD Location Name rGeneral Information Event Category Alarm Event Type Communications Alarm Event Name Equipment Unreachable Event Description Macro FDD Equipment Unreachable Object Severity oe x ceea Figure 3 3 Event Details Window The Event Details window consists of the following tabs General Tab Section 3 3 1 3 1 Timestamps and Status Tab Section 3 3 1 3 2 Event Parameters Tab Section 3 3 1 3 3 Additional Information Tab Section 3 3 1 3 4 Notes Tab Section 3 3 1 3 5 3 3 1 3 1 General Tab The General tab displays the following alarm attributes Network Element Equipment Name The name of the equipment AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event History Parameter Description Equipment Type The type of equipment Base Station Micro Base Station SU NPU AU Managed Object The name of the equipment associated with the alarm If the object name is un
15. To schedule a task 1 Inthe Task Manager window select a task from the list and click Schedule Alternatively you can schedule a task during task creation or while editing a task by clicking on the scheduler icon at the bottom left of the task window The Schedule Editor opens AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration Task Manager Start Start now Cen October 30 2008 03 55 Pm c Recurrence None O Minutely Hourly O Daily Weekly Monthly End End never ue 4 a D after 1 S ocurrences on Figure 4 2 Schedule Editor The Schedule Editor includes the following parameters Start The start time for the task Select one fo the following options D Now E On seta specific start date and time You can highlight the value to change month day year and click on the up down arrows to change the value or you can pick a specific date using the calendar icon You can also type in the date and time as follows MMMM DD YYYY HH MM AM PM AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration Task Manager Parameter Description Recurrence Set the recurrence interval between each task execution Available intervals include None no recurrence default Minutely specify the number of minutes the range is 1 1 440 Hourly specify the number of hours the range is 1 96
16. 0 page Seel 1004 gt gt l i 1S ontact Manager Server 172 30 105 211 User admin Figure 4 8 Contact Manager 2 Click Retrieve when the Contact Manager window initially opens to display all defined contacts You can filter the display by selecting one of the predefined filters in the Criteria browser and then clicking on Retrieve AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration Contact Manager 3 Use the following controls on the Contact Manager window Button Description New Opens the Contact Editor window enabling to create new contacts Open Opens the Contact Editor window enabling to modify the selected contact Delete Deletes the selected contact s from the Contact Manager window and from the database Contacts that are associated with equipment cannot be deleted 4 3 1 Associating Devices with a Contact gt To associate devices with a contact Open the Equipment Editor of the device Click the Browse button next to the Contact field to open the Select Contact window and select a contact 4 3 2 Creating or Modifying a Contact gt To create modify a contact 1 From the Contact Manager window click New to create a new contact To modify an existing Contact select a contact from the list and click Open or double click on the selected contact AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administra
17. 12 28 2008 12 10 08 System admin User Login admin System Sun 12 28 2008 12 09 11 System admin User Logout admin System Sun 12 28 2008 12 08 56 Task Manager admin Task Update Network Scan Network Scan Task Sun 12 28 2008 12 08 45 Task Manager SYSTEM Task Finish Network Scan Network Scan Task Sun 12 28 2008 12 08 43 Task Manager admin Task Start Network Scan Network Scan Task Sun 12 28 2008 12 08 43 Task Manager admin Task Update Network Scan Network Scan Task Sun 12 28 2008 12 07 42 System admin User Login admin System Sun 12 28 2008 11 57 04 System SYSTEM System Startup System System Sun 12 28 2008 11 31 05 System SYSTEM System Startup System System Results on page 27 Total 27 page Size 100 page 1 of 1 Audit Log Manager Server 172 30 105 229 User admin Figure 5 1 Audit Log Manager AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management For each audit record the following information is displayed E Event Time The date and time of the event E Category The category of the event Equipment Manager Event Filter Manager Event Template Manager Licence NBI Manager NBI Policy Manager Script Command Manager Security System Task Manager User Manager User Profile Manager Audit Log Manager E User ID The user who initiated the action System User ID indicates a system initiated action AlvariSTAR a
18. 30 00 Task Manager SYSTEM Task Start Audit Log DAP Database Aging Task Sun 12 28 2008 15 29 59 Task Manager SYSTEM Task Finish Event History DAP Database Aging Task Sun 12 28 2008 15 29 59 Task Manager SYSTEM Task Start Event History DAP Database Aging Task Sun 12 28 2008 14 30 00 Task Manager SYSTEM Task Finish Audit Log DAP Database Aging Task Sun 12 28 2008 14 30 00 Task Manager SYSTEM Task Start Audit Log DAP Database Aging Task Sun 12 28 2008 14 29 59 Task Manager SYSTEM Task Finish Event History DAP Database Aging Task Sun 12 28 2008 14 29 59 Task Manager SYSTEM Task Start Event History DAP Database Aging Task Sun 12 28 2008 14 00 00 System admin User Login admin System Sun 12 28 2008 13 58 22 System admin User Logout admin System Sun 12 28 2008 13 30 00 Task Manager SYSTEM Task Finish Audit Log DAP Database Aging Task Sun 12 28 2008 13 30 00 Task Manager SYSTEM Task Start Audit Log DAP Database Aging Task Sun 12 28 2008 13 29 59 Task Manager SYSTEM Task Finish Event History DAP Database Aging Task Sun 12 28 2008 13 29 59 Task Manager SYSTEM Task Start Event History DAP Database Aging Task Sun 12 28 2008 12 30 00 Task Manager SYSTEM Task Finish Audit Log DAP Database Aging Task Sun 12 28 2008 12 30 00 Task Manager SYSTEM Task Start Audit Log DAP Database Aging Task Sun 12 28 2008 12 29 59 Task Manager SYSTEM Task Finish Event History DAP Database Aging Task Sun 12 28 2008 12 29 59 Task Manager SYSTEM Task Start Event History DAP Database Aging Task Sun
19. 5 14 Password Policy Editor The Password Policy Editor includes the following parameters AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management Password Policy Parameter Description Minimum Password Length Sets the minimum length of accepted passwords Any password with less than the set minimum will be rejected Maximum Password Length The maximum length allowed for a password The maximum length is pre set to 32 characters and cannot be changed Character Setting Rules Lower Cases When checked a new password will be required to include at least one lower case character Upper Cases When checked a new password will be required to include at least one upper case character Numbers When checked a new password will be required to include at least one digit Special Characters When checked a new password will be required to include at least one special character e g lt gt EIER Login and Expiration Login Attempts The number of allowed erroneous login attempts before the application is closed and the user is blocked This parameter can be configured for a selected user from the User Manager In case of contradiction the parameter set in the User Manager overrides the general policy for the specific user Password Expiration Age The time in months before the user is required to change the password This parameter can be co
20. Cancel Figure 1 8 About Window The version numbers of the management system and the installed product line device driver s are in the format a b c d where a b increases for major releases c increases for minor releases and d is an internal control number AlvariSTAR and AlvariCRAFT es User Manual Chapter 1 Introduction Conventions and Common Operations den 1 5 1 1 5 2 Conventions and Common Operations The following conventions and common operations appear throughout this manual unless otherwise specified Conventions The phrase Select Managed Network gt Equipment Manager from the Main Menu bar or the Navigation Pane means you should do one of the following M Click on the Managed Network menu in the Main Menu bar to expand it then click on Equipment Manager E Click on the Managed Network node in the Navigation Pane to expand it if it is not already expanded then click on Equipment Manager Control Buttons A control button causes an immediate action To activate a control button click on it Certain control buttons only appear in selected windows Others are common to most windows Equivalent functions to some control buttons are available from the toolbar and main menu Button Description Apply Applies changes made in the window Clicking the Apply button maintains the window opened for the following transaction or response delivery OK Applies changes made in the window and clos
21. Creating Event Forwarding NBI Interface Policies AAA 84 Chapter 4 Pits tl AEON EEN 92 4A MPO CHO E 94 4 2 Task MANAG ET 95 4 2 1 Using The Task ie e EE 95 4 2 2 EE 99 4 2 3 The Task Results Viewer sicccctcicasssiteccicastetaateeiasticennesaacenmaonitearteianiuacenecatenndade 102 AlvariSTAR and AlvariCRAFT User Manual Contents 4 2 4 Network Scan RE 103 4 2 5 Database Aging RE 104 4 2 6 Single Range Scan Te egessegessgeeesg enke ege enden 106 4 3 Contact EE E 109 4 3 1 Associating Devices with a Contact c cccccceeeceeeeeseeneceeneeeenesseeeeeeeeeneeena 110 4 3 2 Creating or Modifying a e e 110 4 4 License Manager cssdacisinisnnnicanisicenscatuniubinaebabunniaisatiannatedduestaapGandesseestnentinabaamencinnes 112 4 4 1 The License Manager EE 112 ee Adding HE 114 4 4 3 Activating Existing LICENSES iciicisscessectcedesencesascncontecensndasudeobanecsedaesncbccnsedizees 114 4 4 4 Displaying Licensing Information cece cere eeeeeenneeeeeeeeeeeeeeeeeneeeeeees 114 Chapter 5 Security Management tt KEREN KAgEAEEE EA EEENKE Ne 116 GE Wee 118 5 2 Audit LOG Manage ocsccisinivanas snacnterrcsiunnstiunbisavaiienaniienunairisnsaveraaubemnenenmsianneuunotineataanine 119 5 3 User EE LE 123 5 3 1 The User Manager Window ccceececeeeeeeeeeeeeeeeneeeeesenesneneeseeeeseeeenseeeeee 123 5 3 2 Adding Or Modifying EA 124 5 4 User Profile Manager cncsisacsiciniiucieneecmendeveieraneisues oemredurelaws
22. SUs if applicable The AlvariCRAFT utility includes all the functions of AlvariSTAR that are applicable to the management of a single device AlvariSTAR and AlvariCRAFT User Manual About This Manual About This Manual This manual describes the AlvariSTAR management system referred to as Network Management System and the AlvariCRAFT Local CRAFT Utility The manual describes the full functionality of the Carrier class management system and presents screen captures of the AlvariSTAR application Unless otherwise stated the descriptions apply to both applications Limitations on AlvariCRAFT due to the single device restriction are noted in a Note specific to the application as follows LOCAL CRAFT NOTE This feature is not applicable to the Local CRAFT Utility This User Manual comprises the following chapters E Chapter 1 Introduction provides an overview of the AlvariSTAR and AlvariCRAFT systems and their functionality E Chapter 2 Managed Network describes how to access the management functions for managing the system Equipment Manager Location Manager and Discovery Settings E Chapter 3 Fault Management describes the tools for managing events generated in the system Active Events Event History Event Filter Manager Event Template Manager Script Command Manager and Event Forwarding NBI Manager E Chapter 4 Administration describes the administrative utilities Task Manager File Manager Contacts Ma
23. Scan Task 1 Inthe Task Manager window select the Network Scan task from the list and click Edit If the task is Active the Runtime Results window opens displaying the status of the running task 10 0 22 254 10 0 16 50 B View report Figure 4 4 Network Scan Task Runtime Results AlvariSTAR and AlvariCRAFT Q User Manual Chapter 4 Administration Task Manager If the task is Inactive the Network Scan Task is displayed Network Scan Task SNMP Parameters Retries Timeout 2 2 o e Lo Inactive LJ Ko Figure 4 5 Network Scan Task Window 2 Set the SNMP Parameters of the Network Scan Task as required Parameter Description Retries The maximum number of retries for SNMP TFTP communication The range is from 0 to 255 Timeout The maximum time in seconds that the requesting process waits for a response before attempting a retransmission or aborting if the maximum number of retries has been reached The available range is 1 to 3 600 seconds 3 Use the Editor controls as required 4 2 5 Database Aging Tasks The Database Aging tasks set the maximum number of alarms shown in the Event History Section 3 3 and Audit Log Section 5 2 and automate database management tasks Database Aging tasks are system tasks and can only be modified not deleted gt To edit the Database Aging Task 1 Inthe Task Manager window select the Database
24. Section 5 5 Use the Audit Log Manager to view logged events Refer to Section 5 2 Use Active Events to view alarms and other events in real time Refer to Section 3 2 Use the Event History to query the database for events and alarms in specific time intervals Refer to Section 3 3 Use the Event Forwarding NBI Manager to interface with other Network Management Systems Refer to Section 3 7 Use the Script Command Manager to create script commands that can be triggered by template matched alarms 5 Modify the threshold number of rows stored in the alarm table if necessary Refer to Database Aging Tasks Section 4 2 5 By default 50000 rows are displayed and the Database Aging task is scheduled to run every hour AlvariSTAR and AlvariCRAFT D User Manual Chapter 1 Introduction Starting AlvariSTAR 1 1 3 Starting the Client gt To start the application From the Windows Start menu select lt Management System name gt Management System gt Start Client After the client application is started the Login prompt window will be displayed 1 1 4 Logging In To log in type a valid user name and password at the login prompt as follows Default User Name Default Passwords admin admin manager manager observer observer By default you have five attempts to enter the correct password before the system aborts the login AlvariSTAR Password oe cone
25. The following information is displayed for each range Parameter Description Type The type of range definition IP Range or Subnet Select from the drop down menu whether to define the range using IP Range the first and last address in the range or Subnet Network and Mask Start Network The first IP address in an IP Range or the Subnet address in a Subnet range type AlvariSTAR and AlvariCRAFT a User Manual Chapter 2 Managed Network Discovery Settings Parameter Description End Mask The last IP address in an IP Range or the Subnet Mask in a Subnet range type To minimize unnecessary traffic load in the network avoid defining IP address ranges that include too many gaps e g non existing addresses Discovery Check to enable periodical discovery according to parameters defined in the Task Manager When unchecked discovery is disabled Auto Discovery Indicates whether Auto Discovery for the range is enabled or disabled When enabled Discovery will be initiated whenever a trap is received from a device in the range Read Community The unique SNMP Read community to be used by discovery when accessing devices in the range If unique communities are not defined the defined global Read communities will be used one after the other Write Community The unique SNMP Write community to be used when accessing discovered devices in the range If unique communities are not defined t
26. User Manager The User Manager enables to create and manage users and associate information to them such as passwords profile membership and contact information You can filter the display to show a select subset of users 5 3 1 The User Manager Window The User Manager displays the User Name Display name and status Active or Suspended Password Expired and Activation Waiting for each user gt To access the User Manager window Select Security Management gt User Manager The User Manager window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management Help lt gt E User Manager x Criteria e e ji 2 Username Display Name User State ap New admin Administrator Active observer Observer Active te nl s X Delete Reset Password Results on page 3 Total 3 page Size 100 4 e page 1 of 1 gt gt e ig User Manager Server 172 30 105 211 User admin Figure 5 2 User Manager AlvariSTAR and AlvariCRAFT D User Manual Chapter 5 Security Management User Manager gt To filter the display 1 Click on the Filter button 2 Select a filter parameter User name or User State enter a name in the text field or select a status from the states dropdown list Use the asterisk as a wildcard to match any number and combiration of characters For example to display Last Names beginning w
27. access the devices dependent Configuration and Multiple Configuration managers and topology maps Refer to the relevant Device Driver Manual Use additional managers that may be applicable only for certain product lines to manage different features and parameters that are product line dependent AlvariSTAR and AlvariCRAFT oO User Manual Chapter 1 Introduction Starting AlvariSTAR Use the Location Manager to design and manage hierarchical locations and associate them with maps Refer to Section 2 2 Use the Contact Manager to define contact persons and attributes to be associated with selected devices Refer to Section 4 3 Use the Task Manager to define and schedule general system wide tasks and various additional tasks according to the managed product line Refer to Section 4 2 and the relevant Device Driver Manual Use the Files Manager to restore import and export configuration backup files generated via the Configuration Backup task Refer to the relevant Device Driver Manual Use the Database Aging Task to manage alarm records Refer to Section 4 2 5 Use the License feature to view information on licensed vs discovered devices enabling you to estimate when you need to update your license Refer to Section 4 4 Use the User Session Monitor feature to identify other currently active users and communicate with them Refer to
28. alarm s and creates a comma delimited text file that can be imported into other programs for example a spreadsheet Print Preview Displays a preview of the Event History of the selected alarm s before printing Print Prints the Event History of the selected alarm s AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Filter Manager 3 4 Event Filter Manager The Event Filter Manager lets you create edit and delete filters which are used to display events in the Active Events and Event History windows When using pre defined filters specific alarm types are displayed allowing you to control alarms more efficiently gt To open the Event Filter Manager 1 Select Fault Management gt Event Filter Manager from the main menu or from the Navigation Pane The Criteria window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management Help H gt S Event Fiter Manager x Criteria Name Description Owner Creation Date Results on page 0 Total 0 page size 100 KE sii l S Event Filter Manager Server 172 30 105 211 User admin Figure 3 8 Event Filters Manager Criteria AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Filter Manager x 3 4 1 3 4 1 1 NOTE You cannot apply an event filter to
29. default month day year You can also click the Calendar button and select a date from the calendar graphic display Password Never Expires When selected the user s password will not expire regardless of the password policy AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Manager Parameter Description Login Attempts Number of attempts to login until the system is locked Last Login Time Time that the user last logged in User State Active or Activation Waiting 4 Click Next and set the user profile in the User Profile section Use the controls in this section to assign profiles to or remove assignments from the current user User Profile Username Available User Profiles Administrators Managers Observers User Profile Membership i inishe S Gancel Figure 5 6 User User Profile To Do This Assign or remove one profile to the user 1 Select a profile from the left pane Available User Profiles 2 Click the right arrow gt button to move the profile into the right pane Profile Membership or left arrow lt to remove Assign or remove multiple profiles 1 Ctrl click to select multiple items or click on one item and Shift click on another to select a range of consecutive items 2 Click the right arrow gt or left arrow lt AlvariS
30. displays information on the currently logged in users and enables sending messages to a logged in user Certain additional features are applicable only for certain product lines For information about these features refer to the applicable Device Driver Manual Embedded with the entire knowledge base of WiMAX network operations the management system is a unique state of the art power multiplier in the hands of the service provider that enables the provisioning of satisfied customers AlvariSTAR dramatically extends the abilities of the service provider to provide a rich portfolio of services and to support rapid customer base expansion NOTE x This manual describes the general features of the management system To manage specific product families refer also to the applicable Device Driver Manual AlvariSTAR and AlvariCRAFT User Manual About AlvariCRAFT About AlvariCRAFT AlvariCRAFT is a PC or Laptop based Graphical application based on the same user interface available for AlvariSTAR AlvariCRAFT is designed for field technician use enabling simple and intuitive Graphical Local Craft Terminal LCT for managing and configuring a single device type in the field This utility simplifies the installation and maintenance of small size deployments by easily enabling the change of settings or firmware upgrade for one modular Base Station or Micro Base Station at a time including the managed device s components and associated
31. indicates an enterprise specific trap Possible values 0 1 2 3 4 6 Specific Trap The specific trap code as defined in the MIB used only if Generic trap is 6 AlvariSTAR and AlvariCRAFT Q User Manual Chapter 3 Fault Management Event History Parameter Description Enterprise OID The SNMP Object Identification number For SNMP v1 the OID is the enterprise value from the SNMP PDU For SNMP v2c the OID is the SNMP trap OID For Q3 the OID is the Q3 Alarm Enterprise OID 13 6 1 4 1 231 7 1 3 1 1 5 204 System Up Time Seconds elapsed since the object or device last rebooted For Q3 it is seconds elapsed since the Q3 Listener Parser last rebooted Variable Bindings Displays a list of the variable bindings for the selected alarm Name The name of the variable as it appears in the MIB OID The variable s Object Identification Value The value for the variable set in the MIB 3 3 1 3 5 Notes Tab Event Details General Timestamps And Status Event Parameters Additional Information Notes Event Advisor Air Ventilation Unit Fault is detected Proposed Repair Actions General Notes Figure 3 7 Event Details Window Notes Tab AlvariSTAR and AlvariCRAFT Q User Manual Chapter 3 Fault Management Event History The Notes tab displays the following information about the alarm Parameter Description Event Advisor Displays a text description of the alarm a
32. modify the configuration of an existing entity 1 Double click on the applicable cell Ina text cell edit the content In some cells a drop down menu opens enabling selection of the required option 2 Click on any other cell toapply the change to the selected cell At this stage the change only applies to the display 3 Click Apply to apply the change to the device Sorting Tables Click on any of the column headings to sort tables Click again on a column heading to toggle between ascending and descending sort order AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction Conventions and Common Operations 1 5 3 2 Resizing and Rearranging Columns To resize a column position the cursor on the border line between two columns headings The cursor changes into a double headed arrow Drag the cursor to the left or to the right to increase or decrease the size of a column To rearrange column sequence click a column header and drag it to the new desired position 1 5 4 Manipulating the Displayed Information 1 5 4 1 Using Filters The system supports wildcard characters for specifying entity searches of the various list fields When applying filters to lists of objects in the application you can use the asterisk wildcard character as part of the search criteria The asterisk wildcard character matches any sequence of characters in a string including an empty sequence gt To apply filters 1 In th
33. that can no longer be managed by the system are removed from the Active Events display and can only be viewed from the Event History window To change the default settings see Event Template Manager Section 3 5 To open Active Events Select Fault Management gt Active Events from the main menu or from the Navigation Pane The Active Events window is displayed AlvariSTAR and AlvariCRAFT O User Manual Chapter 3 Fault Management Active Events System Managed Network Fault Management Service Provisioning Administration Security Management Help H E Active Events Si Custom Filter EJZ ere Total results 1 Counters D 3 Severity EventName Receive Time Equipment Ip Address Managed Object Alias Bert me Location Equipment Type ClearedBy Clear Time AckedBy AckTime Last Update Time Event Cal Bun Critical BB oi major 1 1 minor Cl om warning E 0 0 Indeterminate EI om Cleared 0 0 Other Active Events Server 172 30 105 211 User admin Figure 3 1 Active Events Window When Active Events is launched it opens in Listening mode The display is updated whenever an alarm is received or cleared To freeze the display such that the display of incoming alarms is suppressed click on the Freeze button When in Freeze mode the button label changes to Unfreeze enabling to return to the default state of displaying incomin
34. the complete script command Added parameters always appear last on the list in this area but you can use the arrow keys to re arrange their order and the Delete button to remove parameters but not the script Delete All removes everything 3 Click Add to assemble the complete script command Added parameters always appear last on the list but you can use the arrow keys to re arrange their order or use the Delete button to remove parameters not the script Delete All removes everything 4 Click the Up or Down buttons to arrange the order of parameters 5 Click OK to add your command script to the list of available scripts AlvariSTAR and AlvariCRAFT el User Manual Chapter 3 Fault Management Script Command Manager 3 6 2 Deleting Commands gt To delete a command 1 In the Script Command Manager window Figure 3 21 select the command to remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager K Event Forwarding NBI Manager LOCAL CRAFT NOTE The Event Forwarding NBI Manager is not applicable to the Local CRAFT Utility The Event Forwarding NBI Manager provides an interface where you can connect to other management systems and effectively forward traps Fault Management uses these definitions to enable it to forward notifications to those systems Event Fo
35. the Alarm Tables in the Active Events or Event History windows from the Event Filter Manager To apply a filter select a Custom Filter in the Active Events or Event History windows For each filter the following information is displayed Parameter Description Name The name of the filter Description A description of the filter Owner The user who created the filter Creation Date The filter s date of creation From the Event Filter Manager you can Create new event filters see Section 3 4 1 Modify existing event filters see Section 3 4 2 Delete event filters see Section 3 4 3 Creating Event Filters To create a new event filter 2 3 From the Event Filter window Figure 3 8 click New to define a new event filter The Event Filter Editor window is displayed The Event Filter Editor window comprises the following main pages General Tab on page 60 Simple Filter Tab on page 61 Enter the relevant information in each of the pages Click OK to confirm your choices and save them to the database General Tab In the General Tab you can add general information on the filter AlvariSTAR and AlvariCRAFT Q User Manual Chapter 3 Fault Management Event Filter Manager General Simple Filter Name Description Owner admin Creation Date 30 10 2008 10 27 55 Figure 3 9 Event Filter Editor General Page The Ge
36. the main menu or from the Navigation Pane The Event Template Manager window is displayed System Managed Network Fak Management Servier Provisiening Administration Securty Management Heip 5 Evert Fer Manager X Event Template Ma x ki a anager Crena Name Reset On ege Hew Fak On Diagnostics Hw Fou Off Monitor Access On Montor Access Off oer CPE Quantity Excend Jucense File Losd Status Most License Changed CPE Lares Assigned Ecke Fle Switching Mode Mranatch fet PMIM Fie Nane Odu Cre Error n Ou Gre Error Off Odu Come Error n Odu Comen Error Off Odu Band Mematch On Ou Band Mesmatch Off Odu Power Mismatch Odu Fahre On Odu Fahre Off 5u Max Tx Power Reached Su Min Tx Power Reached Duo Entry Status Reads on page 109 Total 104 mal web Evert Tempinte Mansoer For each template the following information is displayed Deseretien Det oR template for trap 1 3 6 1 4 1 1239 Defa template for trap 1 3 6 1 4 1 1239 Detak template for vap 1 3 6 1 4 1 1239 Defa template for trap 1 3 6 1 4 1 1299 Det oR template for wap 1 3 6 1 4 1 1239 Defaut template for trap 1 3 6 1 4 1 1299 Delak template for trap 1 3 6 1 4 1 1239 SYSTEM Defa template for trap 1 3 6 1 4 1 1299 Defa template for trap 1 6 1 4 1 1299 Deol it tengiste lor trap 1 3 6 1 4 1 1299 Defaut template for trap 1 9 6 1 4 1 1239 Def ont template for trop 1 3 6 1 4 1 1239 Defout template for tr
37. 48 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 58 48 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 58 47 2008 10 30 System 02 58 46 2008 10 30 Config 02 58 46 2008 10 30 Config C 02 58 46 2008 10 30 Config C 02 58 46 2008 10 30 Config CI 02 58 46 2008 10 30 Config Cl 02 58 46 2008 10 30 Config 02 58 46 2008 10 30 Config CI e L Boun Critical rey EI sis major E om warning 32 32 Cleared Oo 37 37 Other Figure 3 2 Event History Window Server 172 30 105 211 User admin To display newly received alarms or to updated the display of cleared alarms click on the Refresh button The Event History window is divided into the following main areas AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event History Counters displays the list of severities color coded according to pre defined settings and a count of active alarms distributed according to severity The format is x y where x is the number of active alarms meeting the filter criteria per severity and y is the total number of active alarms per severity Alarm Table displays general information about each event or alarm see Section 3 3 1 1 You can customize the information displayed in the table to provide a more efficient view You can also define the maximum number of alarms displayed in the table see Section 3 3 1 1 1 Filter allows you
38. Aging task from the list and click Edit If the task is Active the Runtime Results window opens displaying the status of the running task AlvariSTAR and AlvariCRAFT Q User Manual Chapter 4 Administration Task Manager If the task is Inactive the Database Aging Task is displayed Database Aging Task Criteria Actions Destination C AlvariSTAR Filesystem archive OAS e E Figure 4 6 Database Aging Task Window The Database Aging Task window includes the following information in two tabs Parameter Description Criteria tab Table Name The name of the table Possible values are Event History and Audit Logs This is a read only field and cannot be modified Max Row Count The maximum number of alarms in the database Note When the number of alarms exceeds the value entered in the Max Row Count field by 25 an alarm is sent When the number of alarms exceeds the value entered in the Max Row Count field by 50 the oldest alarms are deleted so that the total number of alarms in the database equals the value defined in the Max Row Count field Actions tab Secondary File type of the archived records Possible values are None CSV Storage Destination A disk location for archiving The default location is lt Management_System gt filesystem archive AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration Task Manager 4 2 6 2 Change the parameters a
39. ConversionPattern value d 5r 5p Yc 2 Yot x Ym n gt lt layout gt lt appender gt lt appender name FILE class org apache log4j DailyRollingFileAppender gt lt param name File value nms root watchdog log watchdog log gt AlvariSTAR and AlvariCRAFT User Manual Chapter 6 Watchdog The Watchdog Application lt Rollover at midnight each day gt lt param name DatePattern value yyyy MM dd gt lt layout class org apache log4j PatternLayout gt lt param name ConversionPattern value d ABSOLUTE 5p c 1 Y m n gt lt layout gt lt appender gt lt appender name stdout class org apache log4j ConsoleAppender gt lt layout class org apache log4j PatternLayout gt lt param name ConversionPattern value d ABSOLUTE 5p c 1 m n gt lt layout gt lt filter class org apache log4j varia LevelRangeFilter gt lt param name LevelMin value INFO gt lt param name LevelMax value INFO gt lt filter gt lt appender gt lt root gt lt priority value INFO gt lt appender ref ref FILE gt lt appender ref ref LOG_SHRINK gt lt appender ref ref stdout gt lt root gt lt log4j configuration gt AlvariSTAR and AlvariCRAFT User Manual
40. D D 7 2008 lacro FDD 02 58 47 2008 lacro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 7 2006 Macro FDD Macro FDD Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 7 2008 Macro FDD 7 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 46 2008 SYSTEM 46 2008 5 STEM 6 2008 SYSTEM 6 2008 SYSTEM 6 2008 SYSTEM 02 58 46 2008 SYSTEM 02 58 46 2008 SYSTEM 10 0 22 252 NPU Slot 5 10 0 22 252 NPU Slot 5 10 0 22 252 NPU SIot 5 10 0 22 252 NPU Slot 5 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU SIot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Siot 3 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 110 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 1 10 0 16 20 AU Slot l 10 0 16 20 AU Slot 1 10 0 16 20 AU ktei 10 0 16 20 AU Slot 1 10 0 16 20 NPU Slota S 10 0 16 20 Mauztes 10 0 16 20 Mauztes 10 0 16 20 NPU Sloti 5 172 30 105 SU 00 10 E7 E2 2 PRO 6 172 30 105 SU 00 10 E7 22 9 PRO 1 172 30 105 PRO 172 30 105 Manta 172 30 105 172 30 105 BS3 B53 B53 B53 Macro Macro Macro
41. Er EE 16 TA THE About Wi e asics adciedantcetsnstciwiaadacebasnens dedudintcanicnedonacanieceneueaimneuedednebattuneiini 17 1 5 Conventions and Common Operations ccccccccccccccecceeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeess 18 15 1 ee Lee Seceteeceeed sa teaa sete eaten are neententeatece a aaa a aaae teat 18 EUREN Ee ee Megentdediesees 18 1 5 3 Working le WE asters coccscnutiinnsiveddccsanadhan deere niicceaddivbl ano 19 1 5 4 Manipulating the Displayed Information cceecceeeeeeeeeee eee eeeennaeeeeeeeeeeeeea 20 Chapter 2 Manage Wet Ol i EE 22 2 1 EQUIPMENT Manager ssgestssiegrzegee eegegedeh eege Eege Eed dee 24 2 2 Location MANAGES aicsewecicncenisncuwedeenenetenendcnnsndutisdusenanniuseauteceaannduatudawindacanuhennuadanmadcncies 25 2 2 1 Searching for a Location EE 27 AlvariSTAR and AlvariCRAFT User Manual Contents 2 2 2 OG AVIOU EE 27 2 2 3 Coordinate Ke 29 2 2 4 Location Te DEED 30 2 3 Discovery Settings assiesisnieaicccumasaxcdennitacsstsnintanantiiniasanantipnadeapansdaatieneubannis diwiseeatennin 33 2 3 1 Network IP Address Ranges Tab ccccccscceetisccteeeeeseeseeneeeeseseneeeeeeeeeeeeeenennees 33 2 3 2 Network Communities TAD siccicrcetssusnattachindel Aus g eeeAteeegg eet A eteset e geehrereg siene 36 Chapter 3 Fault Pane nn 39 KW RE 41 3 2 Active ME acai cceesinncsansintucuntccantncinauneueietindineadadebianadandcnenciandaciusncebahenmederceanituclanis 42 3 3 Event HIStOTY eiisssh
42. Event Filter Editor The Editing Event Filter window comprises the following main pages General Tab on page 60 Simple Filter Tab on page 61 2 Edit the information in the fields on all the pages as required 3 Click OK to confirm your choices and save them to the database AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Filter Manager 3 4 3 Deleting Event Filters gt To delete an Event Filter 1 In the Criteria window Figure 3 8 select the filterto remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion 3 4 4 Archiving Alarms To ensure your database does not fill up with alarms you can archive them via the Database Aging task See Section 4 2 5 for further details AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management 3 5 Event Template Manager Event Template Manager Event Templates determine how the system processes different types of messages sent by managed network objects These templates can even trigger external scripts see Section 3 6 The system s messages alarms typically indicate a change in the operational status of the object like a device failure or a system reset Event templates match each incoming message with specific actions Device drivers often install their own templates To open the Event Template Manager Select Fault Management gt Event Template Manager from
43. I 10 2000 02 43 30 10 2006 02 56 43 10 2008 0 643 30 10 2008 02 56 43 W100 02 5 30 10 2008 02 56243 10 2008 02 643 30 10 2008 02 20 10 2000 02 6 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 66 43 30 10 2008 02 56 43 30 10 2008 02 56 49 30 10 2008 02 56 43 10 2008 D 30 10 2008 02 56 43 10 2008 0243 30 10 2008 02 56 43 10 2008 02643 30 10 2008 02 56 43 1 1 D D 1 D 1 D 1 D 1 D 1 D 1 D 1 D 1 D 1 D 1 D i D i 1 i 1 i D 1 EEN Event Template Manager General Baas ff Server 725006211 Use be User Manual Chapter 3 Fault Management Event Template Manager Parameter Description Name The name of the template Description A description of the template Owner The user who created the template Creation Date The template s date of creation Priority The template s priority The range is 1 99999 From the Event Template Manager you can E Create new event templates and modify existing templates Section 3 5 1 E Delete event templates Section 3 5 2 3 5 1 Creating or Editing Event Templates gt To create or edit an event template 1 From the Event Template Manager window figure 3 14 click New to define a new event template or select an existing template from the
44. Macro Macro Macro Macro Macro Macro 18 48 14 200 Macro 18 48 14 200 Macro 18 Macro Macro Macro Macro Macro Macro Macro Macro 18 Macro 16 Macro Macro Macro Macro 18 Macro 18 47 21 200 Macro Macro Macro 18 46 57 200 Macro 18 46 57 200 PRO S 09 59 14 200 49 200 18 48 23 200 14 200 10 200 Correlation Correlation I Clear Time 02 58 49 20 02 58 49 20 09 59 15 2008 10 30 System H 09 48 45 2008 10 30 System 09 07 59 2008 10 30 System 09 05 50 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 58 49 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 58 48 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 58 48 2008 10 30 System 21 200 Correlation 02 58 46 200 46 200 46 200 02 58 46 200 172 30 105 SU 00 10 E7 E2 1 MANT 02 58 46 200 02 58 48 20 page 1 of 1 02 59 41 2008 10 30 Alarm 02 58
45. NT WITH RESPECT TO THE SOFTWARE UNITS OF PRODUCT INCLUDING ALL THE SOFTWARE DELIVERED TO PURCHASER HEREUNDER ARE NOT FAULT TOLERANT AND ARE NOT DESIGNED MANUFACTURED OR INTENDED FOR USE OR RESALE IN APPLICATIONS WHERE THE FAILURE MALFUNCTION OR INACCURACY OF PRODUCTS CARRIES A RISK OF DEATH OR BODILY INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE HIGH RISK ACTIVITIES HIGH RISK ACTIVITIES MAY INCLUDE BUT ARE NOT LIMITED TO USE AS PART OF ON LINE CONTROL SYSTEMS IN HAZARDOUS ENVIRONMENTS REQUIRING FAIL SAFE PERFORMANCE SUCH AS IN THE OPERATION OF NUCLEAR FACILITIES AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS AIR TRAFFIC CONTROL LIFE SUPPORT MACHINES WEAPONS SYSTEMS OR OTHER APPLICATIONS REPRESENTING A SIMILAR DEGREE OF POTENTIAL HAZARD ALVARION SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR HIGH RISK ACTIVITIES b PURCHASER S SOLE REMEDY FOR BREACH OF THE EXPRESS WARRANTIES ABOVE SHALL BE REPLACEMENT OR REFUND OF THE PURCHASE PRICE AS SPECIFIED ABOVE AT ALVARION S OPTION TO THE FULLEST EXTENT ALLOWED BY LAW THE WARRANTIES AND REMEDIES SET FORTH IN THIS AGREEMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER AlvariSTAR and AlvariCRAFT Q User Manual Legal Rights WARRANTIES OR CONDITIONS EXPRESS ORIMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING BUT NOT LIMITED TO WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY
46. P Read and Write community pairs This defines the scope of your network and only devices within this scope will be discovered Up to 65535 IPs are supported To open the Discovery Settings Application Select Managed Network gt Discovery Settings from the main menu or the Navigation Pane The Discovery Settings Application includes two tabs M Network IP Address Ranges Tab Section 2 3 1 E Network Communities Tab Section 2 3 2 Network IP Address Ranges Tab The Network IP Address Ranges tab displays the currently defined IP address ranges sub nets up to 65535 IPs and other applicable information and enables to add edit or remove a range AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Discovery Settings System Managed Network Fault Management Service Provisioning Administration Security Management Help H gt al Discovery Settings X Discovery Settings Network IP Address Ranges Network Communities post Jr Set Type Start Network End Mask Discovery Auto Discovery Read Community Write Community Location ip Range 10 0 22 245 10 0 22 254 public private ip Range 10 0 16 1 10 0 16 50 Si e public private Refresh Apply Discovery Settings Server 172 30 105 211 User admin Figure 2 3 Network IP Address Ranges Tab gt To edit IP address ranges 1 Click inside the cells and enter the required information
47. TAR and AlvariCRAFT User Manual Chapter 5 Security Management User Manager To Do This Assign or remove all profiles to the user Click the double right arrow gt gt or double left arrow lt lt button 3 Click Finish The new user is added to the list gt To edit an existing user entry 1 Select an existing user and click Edit or right click the entry from the list and select Edit A three tab User Editor appears open to the General tab 2 Modify the information as required in the General Security Info and User Profile tabs For more information see the steps in To create a new user 3 Click OK to apply the changes 4 Click Delete to remove the entry In addition to these entries you may want to associate the user with a Profile This confers a predetermined set of permissions to the user See Section 5 4 for more information AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Profile Manager 5 4 User Profile Manager The User Profile Manager lets you create user profiles edit them or delete profiles You can associate individual users with profiles and grant permissions to users based on their association with a profile Only profiles that have no users can bedeleted Default profiles and users cannot be deleted or modified By default several user profiles with one user defined in each profile are provided when you ins
48. User Manual canal LU Managed Network Chapter 2 Managed Network In This Chapter E Equipment Manager on page 24 E Location Manager on page 25 E Discovery Settings on page 33 not applicable to the Local CRAFT Utility NOTE This manual does not cover some topics which are device driver dependant Refer to the x applicable Device Manager Manual for information about the following features if applicable E GPS Chain manager E Network Maintenance E Offline Configuration AlvariSTAR and AlvariCRAFT O User Manual Chapter 2 Managed Network Equipment Manager Sech Equipment Manager The Equipment Manager provides functionality and access to windows that enables you to manage equipment in your network From the Equipment Manager you can E View devices that exist in the database according to various selection criteria E View general information on the displayed devices E Add and Delete devices to from the database E Edit the general properties of devices E Open the Configure window to configure a selected device E Apply licenses to selected equipment not applicable to the Local CRAFT Utility E Open a Telnet session for a selected device if supported by the specific device type E Open the Backup Configuration Task to backup the configuration of selected devices if applicable E Export the general information of selected devices to a Commas Separated Value CSV file E Op
49. a double headed arrow lt gt You can change the size of the Navigation Pane by dragging this arrow left right You can hide the Navigation Pane to increase the size of the Work Area or hide the Work area to increase the size of the Navigation Pane by clicking on the arrowheads located on the separation bar until reaching the required display With the Navigation Pane hidden or maximized if clicking the arrowhead does not restore the display of both panes manually drag the separation bar to restore the display Re Ze Status Bar The Status Bar is displayed at the bottom of the main window and contains the following information E Current logged user AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction The About Window E The IP address of the application server or the selected interface of the Local CRAFT Utility machine E The name of the currently open manager A progress bar is displayed every time a window is refreshed or a new window is selected Genen Manager Server 172 30 105 210 User admin Figure 1 7 Status Bar 1 4 The About Window The About window displays a list of all products installed and their software version To open the About window select Help gt About in the Main Menu AlvariSTAR Installed Modules Module Version Description Infrastructure 4 0 0 43 Beta NMS Core BreezeMAx Device 5 0 0 19 Beta 3 6 FDD 16d 4 5 TDD 1 OK
50. aden chien endorendicgmsions 129 5 5 User Session Monitor sisissaescdsainminaseaiceisanedcaenmeienascssimiianpieaiwdaananiueaveauaniunneteanmnerende 136 5 6 Password PONG vse catiesisaccsesneteadvriasenssdanndesontsadsnersincainnntpbiveenduadebcskeburentanudeumieatonicene 138 Chapter Gs FC Oe EE TEE 141 6 1 The Watchdog Appltcatton ekkeEEKEEKEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEREEEEEEEE REENEN 143 AlvariSTAR and AlvariCRAFT User Manual chante ia Introduction Chapter 1 Introduction In This Chapter Starting AlvariSTAR on page 3 Starting AlvariCRAFT on page 9 The About Window on page 17 The Main Window on page 11 Conventions and Common Operations on page 18 AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction Starting AlvariSTAR 1 1 edol 1 1 1 1 1 1 1 2 1 1 1 3 Starting AlvariSTAR This section describes the necessary steps to start the AlvariSTAR management system For a description of the AlvariCRAFT utility go to Section 1 2 The management system enforces security at the client level To log in to the application you must have a valid user ID and password Before you can run this application your system must have running Application and Database Server Typical installations implement the Application Server so it runs in the background even after you log out of the client See the Installation Manual for information about installing and co
51. al pages Use the following controls to browse the various pages Icon Description SI Help Opens the Online Help Navigator Feel First Previous Cycles back to the first or previous page AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction The Main Window Icon Description LG Next Last Cycles forward to the next or last page Go to Page Specify the page number in the box to the right gt Page Size define the number of results to display in each page page Size 100 1 3 4 Navigation Pane y AlvarisTAR rs T Managed Network A Fault Management a Active Events A Event History a Event Filter Manager Event Template Manager CH Script Command Manager Eu Event Forwarding NBI Manager Service Provisioning AA Administration Task Manager EQ File Manager Contact Manager License Manager E a Security Management Ai Audit Log Manager ar User Profile Manager On User Session Monitor Figure 1 6 Navigation Pane Click on menu headings to expand that menu node double click on the menu heading or single click on the sign to its right then click on the appropriate item in that node to display the associated page AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction The Main Window 1 3 5 Management Functions The Navigation Pane and Main Menu provide access to all the management
52. and adding existing devices to the managed devices database Active Events providing alerts and real time updates of defined alarms Event History Management providing the ability to query for alarms in specific time intervals Event Template Management allowing customization and management of event templates according to specific preferences and needs Event Forwarding to other Network Management Systems Topology providing Geographical hierarchical topology views for selected objects AlvariSTAR and AlvariCRAFT User Manual About AlvariSTAR E Task Management allowing definition and scheduling of system wide background tasks including Network scan allowing to scan the network for new devices Database Aging allowing automation of database management tasks Single Range Scan allowing to scan a predefined range of IPs for new and modified devices Additional product line dependent tasks according to the installed Device Driver s File Management enabling to restore import and export configuration backup files Contact Management allowing definition of contact persons and attributes to be associated with selected devices License allowing to add and view the information about valid licenses for managing devices Security Management allowing management of users user groups functional permissions and passwords Audit Logs allowing viewing of logged events User Session Monitor
53. and click Policy The NBI Policy List is displayed Criteria A EE Results on page 1 page Size 100 Figure 3 25 NBI Policy List For each NBI Policy the following information is displayed Parameter Description Name The name of the policy Description A description of the policy Status The policy status AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager 3 7 3 1 3 7 3 1 1 From the NBI Policy list you can E Create or modifying NBI policies Section 3 7 3 1 E Delete NBI policies Section 3 7 3 2 Creating or Modifying NBI Policies To create or modify a NBI policy 2 3 From the NBI Policy window Figure 3 25 click New to define a new NBI policy or select an entry from the list and click Edit The NBI Policy Editor window is displayed Figure 3 27 The NBI Policy Editor window comprises the following main pages General Page on page 86 Filter Tab on page 87 Scheduler Page on page 91 Enter the relevant information in each of the pages Click OK to confirm your choices and save them to the database General Page In the General page you can add general information on the policy AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager 3 7 3 1 2 NBI Policy General Fiter Scheduler Name Description
54. anual Chapter 3 Fault Management Event History 3 3 1 3 4 Additional Information Tab Event Details General Timestamps And Status Event Parameters Additional Information Notes Protocol Protocol snmp Source IP Address 10 0 16 10 Mediation Agent Address SNMP Version SNMP 1 Generic Trap 6 Enterprise Specific Specific Trap 23 Shelf Peripheral Equipment Fault On Enterprise OID 1 3 6 1 4 1 12394 1 2 System Up Time 0 days 0 hours 0 minutes 0 seconds Variable Bindings SE S SS ACD ellen Eege Dee ts Sen rbTrapSeqNumber 1 3 6 1 4 1 12394 1 2 6 4 0 123040 rbTrapCategory 1 3 6 1 4 1 12394 1 2 6 8 0 4 rbTrapSource 1 3 6 1 4 1 12394 1 2 6 6 0 ACU FAN Slot 1 rbTrapSeverity 1 3 6 1 4 1 12394 1 2 6 5 0 3 rbTrapAdditionalinfo 1 3 6 1 4 1 12394 1 2 6 7 0 55 Figure 3 6 Event Details Window Additional Information Tab The Additional Information tab displays the following alarm attributes Parameter Description Protocol Protocol The protocol used for the alarm The current version supports SNMP only Source IP Address The IP address of the object or device that sent the alarm For Q3 the source is the TNS name of the device or object Mediation Agent Address The IP address of the mediation agent that received the trap SNMP Version The SNMP version number Generic Trap The generic trap code For Q3 it
55. ap 1 3 6 1 4 1 1Z99 5 Detak template tee trap 1 3 6 1 4 1 1239 Defa template for trap 1 3 6 1 4 1 1239 Default template Foe trap 1 3 6 1 4 1 1239 Deet template for trap 1 3 6 1 4 1 1239 5 Defa template for trap 1 3 6 1 4 1 1239 Defa tenglate for trap 1 3 6 1 4 1 1239 Defauit template for trap 1 3 6 1 41 1239 Defaut template for trap 1 3 0 1 4 1 1209 Default template fer trap 1 3 6 1 4 1 1239 Delak template for Wap 1 5 0 1 4 1 1Z39 Def mik template for trap 1 3 6 1 4 1 1239 Def oR Lemplate for ap 1 3 6 1 4 1 1239 Default template for trap 1 3 6 1 4 1 1239 Delak eise ap 1 3 6 1 4 1 1239 Default template for trap 1 3 6 1 4 1 1239 Dei oR template for trap 1 3 6 1 4 1 1239 Defa temolate be trap 1 3 6 1 4 1 1239 Del oR template for vap 1 3 6 1 4 1 1239 Gefauk template for trap 1 3 6 1 4 1 1239 Delak template for trap 1 3 6 1 4 1 1239 Deet template for trap 1 3 6 1 4 1 1299 Delak template for tap 1 3 6 1 4 1 1239 Defa template For trap 1 3 6 1 4 1 1209 Delak Lempiate for ap 1 3 6 1 4 1 1239 Defaut template for trap 1 9 6 1 4 1 1299 Delak template for ap 1 3 6 1 4 1 1239 Defaut template for trap 1 3 6 1 4 1 1299 Del mit tamgista for trap 1 3 6 1 4 1 1239 Figure 3 14 AlvariSTAR and AlvariCRAFT 30 10 2008 02 56 43 3010 2008 02 66 43 30 10 2008 02 56 43 30 10 2008 02 56 49 30 10 2008 02 56 43 B10 2008 025643 30 10 2008 02 56 43 10 2008 02 5643 I1 20 02 5643 30 10 2008 02 56 43
56. apter 5 Security Management User Profile Manager User Profile General Security Assignment Fe User Profile Name Observers Description NMS Observers se Add D Remove Remove Al Username Password Expire Date Display Name Status observer 10 30 2008 02 56 44 Observer Active wv OK AC Cancel Figure 5 11 User Profile Editor General Tab 7 Inthe General tab enter or modify the description of the profile The name is read only 8 If you want to assign that profile to existing user s click Add The User Selector window is displayed Select the user s to which to assign the profile and click Select To remove users from the profile click Remove or Remove All 9 Inthe Security Assignment tab set the permissions to the profile Grant permissions by selecting a predefined function and then possible operations delete edit configure and so on that each profile or user can perform when exercising the function To select all check the Functional Permissions and or Operations check boxes AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Profile Manager User Profile General Security Assignment Security Assignment User Profile Name Observers B Functional Permissions Operations Export LI Contact Manager view Discovery Settings w Equipment Manager Wl Event Filter Manager WI Eve
57. arm attributes Parameter Description Last Update Time The date and time the Alarm Table was last updated Receive Time The time a mediation agent received the alarm Event Time The time that the event actually occurred Ack Time The date and time the alarm was acknowledged Acked By The user who acknowledged the alarm Clear Time The date and time that the alarm was cleared Cleared By The user who cleared the alarm AlvariSTAR and AlvariCRAFT e User Manual Chapter 3 Fault Management Event History 3 3 1 3 3 Event Parameters Tab Event Details General Timestamps And Status Event Parameters Additional Information Notes f Alarm Information Event Severity Object Severity Probable Cause Specific Problem Cleared By Clear Time Clear Cause Figure 3 5 Event Details Window Event Parameters Tab The Event Parameters tab displays the following alarm attributes Event Severity The severity of the alarm Object Severity The alarm severity of the object associated with the alarm Probable Cause The probable cause of the alarm Specific Problem The specific problem that caused the alarm Cleared By The user who cleared the alarm Clear Time The date and time that the alarm was cleared Clear Cause The reason the alarm was cleared AlvariSTAR and AlvariCRAFT a User M
58. ded there is a sub location Up one level Opens the next higher level of the topology map in the same window Disabled for first level locations Configure Available only for equipment with an Up state Opens the Configuration window enabling to configure the selected device You can also double click on the device icon on the map Refer to the applicable Device Manager Manual Cut Through Available only for equipment Opens a Telnet session to the device Applicable only for devices that support this feature SUs do not support Telnet AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Location Manager Parameter Description Open Alarms Available only for equipment Opens the Active Events window enabling to view the alarms if any associated with the selected device The background color of the device icon on the map is in accordance with the alarm status of the device the highest severity open alarms For more information refer to Alarm Severities Section 3 3 1 2 Place a cursor on an icon to view its general details AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Discovery Settings 2 3 Pe Op Discovery Settings LOCAL CRAFT NOTE Not applicable to the Local CRAFT Utility The Discovery Settings application enables to define the IP ranges sub nets in which devices are expected to be discovered and global SNM
59. dow displaying the task s progress AlvariSTAR and AlvariCRAFT Q User Manual Chapter 4 Administration Task Manager Control Description Delete Deletes the selected task from the database Select the task to remove and click Delete The application prompts you for confirmation Not available for active tasks and for system tasks Network Scan Task and Database Aging Tasks Scheduled tasks cannot be deleted To delete a scheduled task you need to first clear the schedule see below Run Manually executes the task While the task is running the state changes from Inactive to Active The button is unavailable for currently running tasks The Run button is also available in each of the task windows If there are more than 20 active tasks some of the tasks may change from Inactive to Waiting Abort Aborts the selected running task Available for running tasks only Upon clicking on the Abort button a confirmation message is displayed Click Yes to abort the task The task s State changes to Inactive and the Last Run Result to Aborted Schedule Opens the Schedule Editor enabling to schedule the activation of the task See Section 4 2 2 Unschedule Clears the schedule for the selected task Active only for scheduled tasks Report Opens the Task Report window enabling to view a report of the last execution of the selected task Not available for tasks that were never
60. dress Ranges Network Communities t Revert X Delete Read Community Write Community Discovery Settings Server 172 30 105 211 User admin Figure 2 4 Network Communities Tab gt To edit the Network Communities 1 Click inside the cells and enter the required information The following fields are displayed for each pair Parameter Description Read Community A global SNMP Read Community to be used by discovery when accessing devices in a range for which no unique community pair is defined The global Read Communities will be used one after the other until getting a response from the device or until all of them have been tried Write Community The SNMP Write community to be used when accessing devices that were discovered using the paired Read Community 2 Use the Network Communities tab buttons to perform various actions AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Discovery Settings Button Description Add Click to add an empty row to the Network Communities table Proceed by entering the required information in each table cell Click Apply to save your changes Revert Reverts the table to the last save discarding any unsaved changes Delete Click to delete the selected Network Network Community pair x NOTE When using global community pairs the Read community is t
61. e Criteria field click on the Browse button The filter selection window is displayed BreezeMax B5 LI Running Software Version Main Software Version Shadow Software Version gr stenken II CIC ICICI Location O None LI Hardware Revision O State C Operator ID GD cell 1p C Switching Mode Ethernet CS OK Cancel Figure 1 9 Typical Filter Selection Window AlvariSTAR and AlvariCRAFT al User Manual Chapter 1 Introduction Conventions and Common Operations 2 Select the filter criteria by checking the boxes to the left of each item If a box is not checked the associated criterion is not used by the filter To further narrow down the results select additional filter criteria 3 For every selected filter criterion enter a value or select a value from the drop down list as required 4 Click OK to apply the filter criteria 5 Click Retrieve to complete the filtering and refresh the displayed list 1 5 4 2 Limiting the Results Set You can define the maximum number of results to be displayed in a list by entering a number in the Page Size box or by using the up and down arrows to the right of the number field If the results set exceeds the defined number it will be divided into several pages Click Retrieve to refresh the displayed list Refer to Section 1 3 3 for details on navigating among pages AlvariSTAR and AlvariCRAFT
62. e Select Location window through which you can select a map and associate it with the location Click the Eraser icon to clear the field Click the Preview button to view the associated map Depending on whether or not an image is assigned the label changes from No image assigned to Image assigned Details Postal Address An optional field for entering the address of the location A string of up to 80 characters Location Details An optional field for entering a description of the location A string of up to 80 characters 3 Click Apply 2 2 3 Coordinate Types You can define locations using a variety of coordinate types enabling accurate definition of locations The following are the default coordinate types Parameter Description Country City Country and city access codes Example 049 071 Latitude Longitude Latitude and longitude Example 38 57N 121 47W Area Code Prefix Area code and prefix Example 916 939 Vertical Horizontal Vertical horizontal coordinates developed by Bell Systems E NOTE Coordinates type and coordinates values are not used for displaying the location in geographic topology They are available for informational purposes only AlvariSTAR and AlvariCRAFT 20 User Manual Chapter 2 Managed Network Location Manager 2 2 4 Location Map The Location Map viewer displays a topology view of network devices and their relatio
63. ed according to severity To open the Event History Select Fault Management gt Event History from the main menu or from the Navigation Pane The Event History window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management Help lt E Event History Custom Filter From 2008 10 20 10 21 39 SJ To 2008 10 30 10 21 39 mm Gh Now Refresh fa Event Name Receive Time Equipment IP Address I Managed Object Alias Event Time Location Cleared By Last Update Time Event ink Down Entit Total results 76 dl page Size Access via LCI 09 59 14 2008 Access via LCI 09 48 45 2008 B53 Access via LCI 09 07 59 2008 B53 Access via LCI 09 05 49 2008 B53 Mode Conflict Entity Created Entity Created Entity Created Entity Created Entity Created Entity Created Created BS3 02 58 47 2008 Macro FDD 7 2008 Macro FDD D 7 2006 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 7 2008 Macro FDD D 7 2006 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 7 2008 Macro FDD 02 58 47 2008 Macro FD
64. efault access right definitions for all users assigned to that user group Refer to Section 5 4 User Session Monitor not applicable to the Local CRAFT Utility Enables to display information on the currently loged in users and to send messages to a logged in user Refer to Section 5 5 Password Policy Enables to set policies for user passwords These policies govern the security measures applied to user s attempts to log in AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management Audit Log Manager 5 2 Audit Log Manager The management system provides a logging service that records messages to the database upon the occurrence of pre specified events These messages can include event date and time event type error messages and other important information according to the recorded event The Audit Log Manager enables to view recorded events and export the logged data to an external Comma Separated Value CSV file gt To open the Audit Log Manager Select Security Management gt Audit Logs from the main menu or the Navigation Pane The Audit Log Manager displays a list of all logged records System Managed Network Fault Management Service Provisioning Administration Security Management Help Ai Audit Log Manager Criteria Event Time Category I Target Entity Entity Type Sun 12 28 2008 15 30 00 Task Manager SYSTEM Task Finish Audit Log DAP Database Aging Task Sun 12 28 2008 15
65. eived by a mediation agent Severity The severity of the alarm Refer to Section 3 3 1 2 AlvariSTAR and AlvariCRAFT O User Manual Chapter 3 Fault Management Event History Event Category Event Type Alarm All Other Communications Alarm Quality of Service Alarm Processing Error Alarm Equipment Alarm Environmental Alarm Integrity Violation Operational Violation Physical Violation Security Violation Time Domain Violation State Change All State Or Status Change System Event All System Event Software Download Backup Configuration File Maintenance Telnet Session Config Change All Config Change Entity Added Entity Changed Entity Removed 3 3 1 1 1 Limiting the Number of Alarms Displayed You can change the maximum number of alarms to be displayed in the table by changing the value of the Max Row Count field in the Database Aging Task Editor Section 4 2 5 If the number of alarms exceeds the maximum number of alarms older alarms will not be displayed so as to make room for new received alarms The older alarms are not deleted from the database only from the display AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event History 3 3 1 1 2 Customizing Views in Active Events Event History You can make changes to a view by adjusting columns in the A
66. emplate before actually processing the alarm this field overrides the severity of the alarm as it was received from mediation Possible values are No Change Cleared Indeterminate Warning Minor Major Critical Requires Acknowledge Check to require that the associated event is acknowledged Advisor Message Enter a text description of the event 3 5 1 3 2 Email Page LOCAL CRAFT NOTE The Email page is not applicable to the Local CRAFT Utility Use the Email page to enter a message that appears in emails when the template acts and define a list of recipients to be notified This presupposes email functions within the environment where your host is installed Event Template General Filter Behavior Actions Email Auto Send Email _ To Subject Message Figure 3 20 Event Template Editor Email AlvariSTAR and AlvariCRAFT OG User Manual Chapter 3 Fault Management Event Template Manager The Email page contains the following parameters Parameter Description Auto Send Email Check to automatically send a defined email message to the specified recipient s whenever the associated event occurs To Select the recipient for this email message from the list Subject Enter the subject line of the email message Message Enter an email message 3 5 2 Deleting Event Templates gt To delete an Event Template 1 Inthe Event Template Ma
67. en a map display associated with a selected device if applicable E Perform additional operations according to the product line and type of managed devices To open the Equipment Manager Select Managed Network gt Equipment Manager from the Navigation Pane or menu bar The Equipment Manager window is displayed The structure and functionality of the Equipment Manager depend on the installed device drivers and type of managed equipment Refer to the relevant Device Driver Manual for details on how to use the Equipment Manager with the applicable devices AlvariSTAR and AlvariCRAFT a User Manual Chapter 2 Managed Network Location Manager ZZ Location Manager The Location Manager enables to specify information regarding the physical location of managed equipment to facilitate quick detection of managed objects and to help drill down quickly when using maps to view specific equipment components You can specify equipment locations within the Location Manager Note that a location can have a Parent Location meaning that it belongs to a subset of another location For example if network objects are on the third floor of a facility you can designate both the building and the specific floor as locations the building would be the parent of the floor You may define multiple levels for locations In the current example the city in which the building is located can be defined as the parent location of the building and so on
68. enuscstisssncnapransnnvescadussnnussebinseadaasucies epraanisnbedian chins ienesainietnaatennges 45 3 3 1 Managing Alar EE 47 3 4 Event Filter Manager icicisineavec cinuriicensenenuvieaivncacnersnsnvsuentieamimenvonensiasienbuuaaurnineenaaanaees 59 3 4 1 Creating Event E 60 3 4 2 Editing Event FIRSTS sassreciariniiiineinn est esras eii aeei ead iae a Ea ia 65 3 4 3 Deleting Event Filters sc cetctncits nc ti ocndeneseathdhiaietdesaiduspanctbabetncatd ine dbmneeuncaanhahtane 66 SAA EUREN ores esc totenguciadieasscncen ne erai eia a ao n NaRa iania rida 66 3 5 Event Template Manager 1 cccccsssssseceeesenennnneceeesesnsennnnecensssensennnnaeenessseeeennananes 67 3 5 1 Creating or Editing Event Templates cccccccesececsnceeeeeneesseeeeeeeeeeenesseneneeee 68 3 5 2 Deleting Event Templates fou seidsitvec occas satsstncucseedissatsnceleetsadieidsdesdeteaseidedaabinacs 76 3 6 Script Command Manager ccnsicicsercintsncisenscncsenasenssnadaanentiveenaananesvensnsnasaastaccenducenaenanne 77 3 6 1 Creating or Editing CommandS geehtereg sde ge degen gheet 78 3 6 2 Deleting CONIA OS escstet cocsctnescss dienes eccntasaserncideecespuston cetercecensuzessuncenc deen veuendie 80 3 7 Event Forwarding NBI Manager cccccccsssseeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeesenes 81 3 7 1 Creating or Editing Event Forwarding NBI Interfaces ceeceeeeeeeeeeeeetteees 83 3 7 2 Deleting Event Forwarding NBI Interfaces AAA 84 3 7 3
69. er NE Topology Event Category a Event Type k Evert Event Severity Critical Major Minor Warning Indeterminate Cleared i Event Status J Acknowledged LI Cleared User Classifier None v EE Figure 3 12 Event Filter Editor Simple Filter Tab Event Parameter Description Event Category Select the category classification of the event Possible values are All Alarm State Change System Event Config Change Event Type Select the classification type of the event The possible values differ according to the event category Event Severity Check the boxes for the relevant alarm severity For more information on alarm severity see Section 3 3 1 2 Event Status Check Acknowledged to display only acknowledged alarms Cleared to only display cleared alarms or both to display all alarms User Classifier Possible values are None Service Affecting AlvariSTAR and AlvariCRAFT ei User Manual Chapter 3 Fault Management Event Filter Manager 3 4 2 Editing Event Filters gt To edit an existing event filter 1 From the Criteria Window Figure 3 8 select an existing filter from the list and click Edit The Event Filter Editor window is displayed General Simple Filter Name Description Owner admin Creation Date 30 10 2008 10 27 55 EE Figure 3 13
70. es the window Cancel Closes the active window without taking any further action Any modifications made prior to clicking Cancel are ignored Refresh Refreshes the window and displays the most updated information Save Saves changes made in the dialog box Help Displays the online help window Browse The Browse button appears whenever the command s completion may need additional step Clicking this button displays another window that lets you select an entry for an adjacent field AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction Conventions and Common Operations iow 1 5 3 1 Button Description Clear Clears adjacent fields It appears next to a field with a Browse button LZ at the other end Retrieve Displays all appropriate matches according to the selected filter It can also be used to refresh the display Some of the control buttons such as Edit Open Import and Export may appear grayed out for users without write permission Working with Tables All tables and lists allowresizing and rearranging the column display sequence In some pages tables are used for displaying information and configuring and managing multiple entities of the same type Color conventions Grayed out cells are read only In rows with modified parameter s all the details are colored blue The new lines added are green The lines marked for deletion are red To
71. etary information belonging to Alvarion Ltd Such information is supplied solely for the purpose of assisting properly authorized users of the respective Alvarion products No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic and mechanical without the express prior written permission of Alvarion Ltd The text and graphics are for the purpose of illustration and reference only The specifications on which they are based are subject to change without notice The software described in this document is furnished under a license The software may be used or copied only in accordance with the terms of that license Information in this document is subject to change without notice Corporate and individual names and data used in examples herein are fictitious unless otherwise noted Alvarion Ltd reserves the right to alter the equipment specifications and descriptions in this publication without prior notice No part of this publication shall be deemed to be part of any contract or warranty unless specifically incorporated by reference into such contract or warranty The information contained herein is merely descriptive innature and does not constitute an offer for the sale of the product described herein Any changes or modifications of equipment including opening of the equipment not expressly approved by Alvarion Ltd will void equipment warranty and any repair t
72. etes its associated child locations A location associated with equipment cannot be deleted AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Location Manager Button Action Add Child Opens the Location Editor through which you can define a new child location that will be subordinate to the selected location When creating a child location the name of the parent location field is displayed in the Parent field Open Map Opens the Location Map displaying the selected location See Section 2 2 4 for more information 2 2 1 Searching for a Location To search for a specific location enter the full name of the location for example California or part of the name Ca in the Name field Only locations matching that specification appear Note that the filter is case sensitive and the results are displayed immediately fe Ze Location Editor The Location Editor enables to create a new location or modify details of an existing location gt To create modify a location 1 In the Location Manager click New to create a new location or to edit an existing location select a location from the list and click Edit or double click on the selected location The Location Editor is displayed AlvariSTAR and AlvariCRAFT o User Manual Chapter 2 Managed Network Location Location Manager General parameters Name Parent Coordinate type C
73. file and click Select AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Profile Manager Criteria User State admin Administrator Active Observer Active Active Results on page 4 Total 4 page size 100 9 ien panerot b ad a 2 Le Figure 5 9 User Selector 4 Click Next The Security Assignment window is displayed AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Profile Manager User Profile Security Assignment Ei Functional Permissions w Operations at ai i w Contact Manager w Discovery Settings w Equipment Manager RW Event Filter Manager RW Event Forwarding NBI Manager w Event Manager w Event Template Manager WI File Manager RW GPS Chain Manager w License Manager WI Location Manager RW Password Policy Manager Figure 5 10 User Profile Security Assignment 5 Grant permissions to the profile by selecting a predefined function check box and then possible operations edit delete configure and so on that each profile or user can perform when exercising the function To select all check the Functional Permissions and or Operations check boxes 6 Click Finish to save your settings gt To modify an existing profile Select the profile in the Profile Manager and click Edit An editor window is displayed with two tabs AlvariSTAR and AlvariCRAFT User Manual Ch
74. functions The Navigation Pane and Main Menu options are described below x NOTE Certain menus menu options may be applicable only for certain product lines The descriptions below are only for menus menu options that are common to all product lines Refer to the relevant Device Driver Manual for details on additional menus menu options that are dependent on the installed device driver s and the managed product line Node Description Managed Network Provides the following options E Equipment Manager Opens the Equipment Manager window enabling to view equipment in the network and access the Equipment Editor Refer to Section 2 1 and the relevant Device Driver Manual E Location Manager Opens the Location Manager window enabling to define equipment locations and to associate maps and other features with locations Refer to Section 2 2 E Discovery Settings not applicable to the Local CRAFT Utility Opens the Discovery Settings window enabling to manage IP address ranges or sub nets and global SNMP Read and Write community pairs Refer to Section 2 3 AlvariSTAR and AlvariCRAFT OO User Manual Chapter 1 Introduction The Main Window Node Description Fault Management The Fault Management allows you to manage alarms that occur in the network It displays information about each alarm and lets you acknowledge received alarms It also provides tools that help you diagnose and correct alar
75. g alarms on the fly The Active Events window is divided into the following main areas E Filter allows you to filter out displayed alarms according to a custom filter or according to severity The displayed alarms change according to your selection Refer to Section 3 4 for information on the filtering options E Alarm Table displays general information about each alarm see Section 3 3 1 1 You can customize the information displayed in the table to provide a more efficient view AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Active Events E Counters displays the distribution of the alarms color coded according to their severity and a count of the number of active alarms meeting the filter criteria out of the tota number of active alarms The format is x y wherex is the number of active alarms meeting the filter criteria per severity and y is the total number of active alarms per severity Section 3 3 1 provides details on managing alarms in Active Events and Event History The following information is available E Alarm Table Section 3 3 1 1 E Alarm Severities Section 3 3 1 2 E Editing Event Filters Section 3 4 2 E Alarm Operations Section 3 3 1 4 AlvariSTAR and AlvariCRAFT OO User Manual Chapter 3 Fault Management 3 3 Event History Event History The Event History window displays a list of all events and alarms occurred in the system color cod
76. gegen S var N Your Open WiMAX Choice AlvariSTAR and AlvariCRAFT User Manual SW Version 4 1 June 2009 P N 215305 Document History Document History Topic Description Date Issued Version 4 0 is regarded as the first publication December 2008 Single platform for NMS and Local The manual covers both AlvariSTAR and Version 4 1 March 2009 CRAFT Utility AlvariCRAFT Unless otherwise stated The features are applicable to both applications Password Policy New feature enabling to set a policy for all Version 4 1 March 2009 passwords Watchdog External application for monitoring the NMS Version 4 1 March 2009 server LDAP and database servers AlvariSTAR and AlvariCRAFT O User Manual Legal Rights Legal Rights Copyright 2009 Alvarion Ltd All rights reserved The material contained herein is proprietary privileged and confidential and owned by Alvarion or its third party licensors No disclosure thereof shall be made to third parties without the express written permission of Alvarion Ltd Alvarion Ltd reserves the right to alter the equipment specifications and descriptions in this publication without prior notice No part of this publication shall be deemed to be part of any contract or warranty unless specifically incorporated by reference into such contract or warranty Trade Names Alvarion BreezeCOM WALKair WALKnet
77. he computer If Windows or any other SNMP Server is installed open the Windows Service Manager stop the SNMP Services and disable it to ensure that it will not start automatically the next time you restart the computer Security Enforcement The Administrator should define users user groups passwords and functional permissions refer to Chapter 5 Quick Start The following is an overview that coversthe basic steps for getting started with the management process Refer to the respective chapter in this manual or when applicable in the relevant Device Driver Manual for an in depth explanation of each step 1 Design the equipment location hierarchy Define locations and sub locations and associate them with maps if applicable Refer to Section 2 2 2 Define security policy and assign permissions to users user profiles Refer to Chapter 5 3 Open the Discovery Settings Application Enter the necessary IP address ranges locations and SNMP communities Define all other applicable parameters and initiate discovery Refer to Section 2 3 for information on using the Discovery Settings application and Section 4 2 4 for information on running the Network Scan task for equipment discovery 4 After devices are discovered and stored in the database you can fully use the application to manage the system Use the Equipment Manager to view devices in the database according to various search criteria From the Equipment Manager you can
78. he global Write community paired with the global Read community that was used to discover devices in the range will be used when accessing these devices Location The location defined for devices in the range If a location is not defined the range will be used as the default location x NOTE Whenever possible use unique SNMP community pairs for defined ranges rather than global community pairs The key for deciding which Write community to use is the IP range Unique community definitions enable to use the same Read community with several different Write communities in different ranges as well as to use the same Write community with several different Read communities in different ranges When using global community pairs the Read community is the key for deciding which Write community to use meaning that the Read community should not be used in more than one pair The Discovery process is based on the defined Read community All future device management actions will use the defined Write community If a wrong Write community was defined the device will be discovered and displayed but its status will be Unknown and it will not be possible to manage it The same is true for cases where the Write community in the device was changed not via the management system after being discovered In this case the range must be updated with the correct Write community the device s must be deleted from the database and the Discover
79. he key for deciding which Write community to use Each Read community should not be used more than once 3 Click Apply to save your changes or Refresh to retrieve the data from the database AlvariSTAR and AlvariCRAFT User Manual chapter 3 Fault Management Chapter 3 Fault Management In This Chapter E Introduction on page 41 E Active Events on page 42 E Event History on page 45 E Event Filter Manager on page 59 E Event Template Manager on page 67 E Script Command Manager on page 77 E Event Forwarding NBI Manager on page 81 not applicable to the Local CRAFT Utility AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Introduction 3 1 Introduction The Fault Management module provides network operators with the full fault management capabilities required for rapid problem solving to ensure that the network is up and running The Fault Management module comprises efficient tools for managing alarms generated in the system Information about each alarm is readily displayed helping operators diagnose and correct system failures The Fault Management tools allow you to acknowledge received alarms clear or forward them You can apply filters to display specific alarms or to display specific information about each alarm according to your needs You can connect to other management systems and forward traps apply templates to auto
80. hereafter shall be charged for It could also void the user s authority to operate the equipment AlvariSTAR and AlvariCRAFT Q User Manual About AlvariSTAR About AlvariSTAR AlvariSTAR is a comprehensive Carrier Class Network Management System NMS for Alvarion s Broadband Wireless Access products based networks AlvariSTAR is designed for today s most advanced service provider Network Operation Centers NOCs providing the network OA amp M staff and managers with all the network surveillance monitoring and configuration capabilities required in order to effectively manage the network while keeping the resources and expenses at a minimum AlvariSTAR provides the following network management functionality Equipment Management allowing viewing of devices according to various search criteria access to devices dependent features such as device configuration managers and maps access to the Configuration Backup Task for creating backup files for a selected device exporting general information of selected devices to a Commas Separated Value CSV file and other tasks according to the managed device family Single and Multiple Device Management allowing comprehensive configuration and management of devices Location Management allowing definition and organization of hierarchical locations and associating them with maps and other attributes Discovery Settings allowing management of device discovery for identifying
81. ide on the same machine as AlvariSTAR The NMS watchdog service is started when the AlvariSTAR server is started In case the server or LDAP are down Watchdog will try to restart them The monitoring information and the actions involved in restarting the NMS server or LDAP are written in the watchdog log file The log is saved daily to lt AlvariSTAR Root gt lt NMS installation folder gt watchdog watchdog log YYYY MM DD Watchdog can be configured from the watchdog properties file located in lt AlvariSTAR Root gt lt NMS installation folder gt watchdog Watchdog logs can be automatically deleted by configuring the following two parameters in red text in the log4j xml file located in lt AlvariSTAR Root gt lt NMS installation folder gt watchdog lt xml version 1 0 encoding UTF 8 gt lt DOCTYPE log4j configuration SYSTEM log4j dtd gt lt log4j configuration xmIns log4j http jakarta apache org log4j gt lt appender name LOG_SHRINkK class com bwanms watchdogcommon SizeShrinkAppender gt lt param name File value nms root watchdog log dummy log gt lt param name MaxFileSize value 10KB gt lt param name MaxBackupIndex value 1 gt lt param name RetainsDays value 10 gt lt max log files size ex 10KB 20MB 3GB 100 gt lt param name MaxFilesSize value 10MB gt lt layout class org apache log4j PatternLayout gt lt param name
82. ion of performing these tasks The following are the common available types of tasks E Network Scan Task Section 4 2 4 not applicable to the Local CRAFT Utility E Database Aging Tasks Section 4 2 5 AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration Task Manager E Single Range Scan Task Section 4 2 6 not applicable to the Local CRAFT Utility To access the Task Manager 1 Select Administration gt Task Manager from the main menu or the Navigation Pane The Task Manager displays a list of defined tasks System Managed Network Fault Management Service Provisioning Administration Security Management Help gt N Eam x ZS Task Manager X Criteria Name Created By Modified By Last Run Last Run Result Network Scan rauhaa t dras ANETA Audit Log DAP SYSTEM Be nacti 10 30 2008 02 58 18 Completed SYSTEM SE D ji Bien Z E ESE Never Rae SYSTEM SYSTEM Never run page Size 100 A E Results on page 4 Total 4 L ll l paeiti feb fad 1S Server 172 30 105 211 User admin AlvariSTAR and AlvariCRAFT Figure 4 1 Task Manager The following information is displayed for each defined task Name A unique name of the task Created by The user name of the task creator User Manual Chapter 4 Administration Task Manager
83. ion window is displayed showing the Server IP and MAC Addresses AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration License Manager Server IP 172 30 105 210 172 30 105 211 Server MAC Address 00 08 02 43 70 4B 00 02 45 45 03 9D Eet Gg Figure 4 11 Server Information Window AlvariSTAR and AlvariCRAFT User Manual D B Security Management Chapter 5 Security Management In This Chapter E Overview on page 118 E Audit Log Manager on page 119 E User Manager on page 123 E User Profile Manager on page 129 E User Session Monitor on page 136 not applicable to the Local CRAFT Utility E Password Policy on page 138 AlvariSTAR and AlvariCRAFT ol User Manual Chapter 5 Security Management Overview 5 1 Overview In the Security Management menu you can define and manage user permissions and access rights for users of the management system The access level you assign to users determines the management functions that the user can access The menu provides access to the following windows Audit Log Manager Enables to view recorded events and export the logged data to an external Comma Separated Value CSV file Refer to Section 5 2 User Manager Enables to create and manage users and associate information with each user Refer to Section 5 3 User Profile Manager Enables to create and manage user profiles which contain the d
84. irmware Alvarion warrants the correct functionality according to the attached documentation for a period of fourteen 14 month from AlvariSTAR and AlvariCRAFT Q User Manual Legal Rights invoice date the Warranty Period During the Warranty Period Alvarion may release to its Customers firmware updates which include additional performance improvements and or bug fixes upon availability the Warranty Bug fixes temporary patches and or workarounds may be supplied as Firmware updates Additional hardware if required to install or use Firmware updates must be purchased by the Customer Alvarion will beobligated to support solelythe two 2 most recent Software major releases ALVARION SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY PURCHASER S OR ANY THIRD PERSON S MISUSE NEGLIGENCE IMPROPER INSTALLATION OR IMPROPER TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD Disclaimer a The Software is sold on an AS IS basis Alvarion its affiliates or its licensors MAKE NO WARRANTIES WHATSOEVER WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE SOFTWARE AND THE ACCOMPANYING DOCUMENTATION ALVARION SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEME
85. ith C enter C in the text field 3 Click OK The users list changes according to your settings gt To reset a user s password 1 Select a user entry from the list 2 Click Reset Password The Reset Password window is displayed Username New Password kon Figure 5 3 Reset Password Window 3 Enter and confirm the new password 5 3 2 Adding or Modifying a User You can add new users or edit existing ones by modifying their properties You can set the User Profiles to associate with a user see Section 5 4 for information about how to create the profiles As you grant permissions to defined profiles you can grant or deny users access to certain functions based on their profile associations AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Manager gt To create a new user 1 Click New to display the User Editor 2 Enter the appropriate information for the General section Most of the information associated with a user is optional However the Username entryis required General Middle Name EE Last Name Li Description i aa Organization Address Telephone E mail Cellular Pager Figure 5 4 User Editor General The Username must be unique if it matches an existing Username the application generates an x error The Username you enter here is displayed in the User Manager wind
86. k devices If the client application cannot connect to an application server a warning message appears and the client is not launched 1 2 Starting AlvariCRAFT To log in to the application you must have a valid user ID and password gt To open AlvariCRAFT 1 Double click on the AlvariCRAFT icon or open it from the windows Start menu Programs gt AlvariCRAFT gt Start Craft The Network Interface Cooser opens Network InterFace State MAC Address 00 1C 24 C1 CC 83 IP Address 172 30 105 111 Description Broadcom NetLink TM Gigabit Ethernet 2 Packet Scheduler Miniport ee xen Figure 1 3 Network Interface Chooser The Network Interface Chooser enables to select the IP address of the computer on which the Local CRAFT Utility is installed The Network Interface Chooser includes the following fields AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction Starting AlvariCRAFT Field Description Network Interface A list of the available network interace cards NIC installed State The state of the selected network interface Only network interfaces that are UP are displayed MAC Address The MAC Address of the selected NIC For the local loopback NIC no MAC address is displayed IP Address The IP address associated with the selected NIC Description A read only description of the selected NIC 2 In the Network Interface Chooser select a network interface from the list
87. known NotFound appears Alias A user defined name for the equipment Location Name The physical location of the equipment General Information Event Category The category classification of the event The event categories are Alarm State Change System Event Config Change Event Type The classification type of the alarm Event types vary according to the event category Event Name The name of the alarm For SNMP traps the name is the trap OID If the name is blank when received by the application the alarm takes the name of the event template used for processing Event Description An optional text description of the alarm as defined in the related event template Event Severity The severity of the alarm Object Severity The alarm severity of the object associated with the alarm AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event History 23132 Timestamps and Status Tab Event Details General Timestamps And Status Event Parameters Additional Information Notes Timestamps amp Status Last Update Time 02 58 40 2008 10 30 Receive Time 02 58 38 2008 10 30 Event Time 17 44 45 2008 10 29 Ack Time Acked By Clear Time Cleared By Figure 3 4 Event Details Window Timestamps and Status Tab The Timestamps and Status tab displays the following al
88. larm Table The following are the available options for customizing the view E Sort columns Click on the column header of the column according to which you want to sort the table An icon appears on the header indicating sorting in ascending descending order Only the following columns can be sorted Severity Event Name Received Time Equipment IP Address Managed Object Alias and Location x NOTE Column sorting is not available in Active Events E Move Columns Click the column header of the column you want to move and drag it to its new location E Resize Columns Click the right margin of the column header you want to resize and drag to resize the column The column margin is located between the column headers You can also Configure which alarms will appear in the Alarm Table using the Event Filter Manager see Section 3 4 3 3 1 2 Alarm Severities The management system is delivered with a set of default alarm severity definitions each with its own default color The default severity definitions are Parameter Description Critical A service halting condition occurs requiring immediate corrective action The equipment is completely out of service and you must restore its capability Major A service affecting condition has developed and corrective action is required There is severe degradation in the equipment s capability and you must restore its full capability Mi
89. licable to the Local CRAFT Utility This section includes The License Manager on page 112 Adding Licenses on page 114 Activating Existing Licenses on page 114 Displaying Licensing Information on page 114 4 4 1 The License Manager The License Manager displays information about valid licenses for managing different device types summary details on the currently managed device types and server information included in the license gt To access the License Manager window Select Administration gt License Manager from the main menu or the Navigation Pane AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration License Manager System Managed Network Fa Management Service Provisioning Administration Securty Management Heip H License Manager X Criteris JE Ver 3 5_Defauk installed on Thu Oct 30 02 56 46 IST 2006 active j Licensing dntcrmation E SNMP Trap NBL 7 Lei alarm Notification Uy Bern MAX BU 100 used 20 D ereezetnax gs 5 used 9 ZS Bresch MBS 5 used 0 7 Mater of dens 5 used 2 Server 172 30 106 211 User admin Figure 4 10 License Manager The License Manager displays the following information for each licensed device type lt Name gt used Parameter Description Name The device type The number of licensed devices of the applicable type used The number of managed devices The numbe
90. list and click Edit The Event Template Editor window is displayed The Event Template Editor window comprises the following main pages General Tab on page 69 Filter Tab on page 69 Behavior Tab on page 74 2 Enter the relevant information in each of the pages 3 Click OK to confirm your choices and save them to the database AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Template Manager 3 5 1 1 General Tab In the General tab you can add general information on the template Event Template General Filter Behavior Name Monitor Access Off Description ip 1 3 6 1 4 1 12394 1 2 0 5 Priority 1l S Owner SYSTEM Creation Date 30 10 2008 02 56 43 Figure 3 15 Event Template Editor General Tab The General tab comprises the following fields Parameter Description Name The name of the event template Description An optional description of the template s purpose Priority A numerical ranking for this template The template priority field determines which template processes an alarm if the alarm matches more than one template The smaller the number defining a template s priority the higher the priority the template is The range is 0 999999 Owner A read only display of the user who created the template Creation Date A read only display of the creation date of the template
91. lowing describes the available attributes columns in alphabetic order Parameter Description Acked By The user who acknowledged the alarm Ack Time The date and time the alarm was acknowledged Alias A user defined name for the equipment Cleared By The user who cleared the alarm Clear Time The date and time that the alarm was cleared Location The location of the equipment at the source of the alarm Equipment The name of the equipment at the source of the alarm Equipment Type The type of equipment at the source of the alarm Event Category The cateogry classification of the event The event categories are Alarm State Change System Event Config Change Event Name The name of the alarm For SNMP traps the name is the trap OID If the name is blank when received by the application the alarm takes the name of the event template used for processing Event Time The time and date the event occurred Event Type The classification type of the alarm Event types vary according to the event category Last Update Time The date and time the network element last updated the alarm Managed Object The name of the equipment associated with the alarm If the object name is unknown NotFound appears An identification of a component of the network element for which the alarm occurred For example a port on a router would be a managed object instance IP Address The IP address of the mediation agent reporting this alarm Receive Time The time the alarm was rec
92. mate the processing of alarms and trigger external scripts The following Fault Management tools are available E Active Events Displays real time updates of new alarms entering the system color coded according to severity and allows to manage each alarm E Event History Enables to query the database for all events and alarms that occurred in the system in specific time intervals color coded according to severity E Event Filter Manager Allows to create edit and delete filters which are used to display events in Active Events and Event History windows E Event Template Manager Allows to create edit and delete templates to automate the processing of alarms E Script Command Manager Allows to associate template matched alarms with external scripts E Event Forwarding NBI Manager Provides an interface where you can connect to other management systems and effectively forward traps AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Active Events 3 2 Active Events The Active Events window displays real time updates of new alarms entering the system color coded according to severity It allows you to manage and diagnose alarms By default only events that are categorized as alarms are displayed and cleared alarms either manually or by automatic correlation rules are removed from the Active Events display and can only be viewed from the Event History window Alarms associated with devices
93. mpting a retransmission or aborting if the maximum number of retries has been reached The available range is 1 to 3 600 seconds SNMP Communities Read Write Community The community strings passwords for SNMP operations These strings are used by the SNMP agent to allow disallow SNMP access 2 Edit the parameters as required and click OK to save the changes and close the task window Cancel to close the window without saving Run to execute the task or Abort to stop it The adjacent field display changes from Inactive to Active until the task has completed When completed you can view the report from the Task Editor or from the Task Manager 3 You can schedule the task by clicking on the scheduler icon at the bottom left corner AlvariSTAR and AlvariCRAFT Q User Manual Chapter 4 Administration Contact Manager 4 3 Contact Manager The Contact Manager enables to organize and manage your contacts Each device can be associated with a contact gt To open the Contact Manager 1 Select Administration gt Contact Manager from the main menu or the Navigation Pane The Contact Manager displays a list of available contacts System Managed Network Fault Management Service Provisioning Administration Security Management Help Contact Manager X am 7 S z 2 Contact id First name Last name Company Results on page 0 Total
94. ms The Fault Manager is divided into the following sub menus E Active Events Displays real time updates of new events and alarms entering the system Refer to Section 3 2 E Event History Queries for alarms and events in the database according to specified time intervals Refer to Section 3 3 E Event Filter Manager Allows to create edit and delete filters to the Active Events Event History windows Refer to Section 3 4 E Event Template Manager Allows to create modify and delete event templates Refer to Section 3 5 E Script Command Manager Allows to create edit and delete script commands Refer to Section 3 6 E Event Forwarding NBI Manager not applicable to the Local CRAFT Utility Allows to connect to other management systems and to forward traps related to this system Refer to Section 3 7 Administration Provides the following sub menus E Task Manager Enables to define manage schedule run abort system wide operations such as Network Scan not applicable to the Local CRAFT Utility Database Aging and product line dependent tasks etc Refer to Section 4 2 and to the relevant Device Driver Manual E File Manager Opens the File Manager window enabling to manage configuration backup and other types of files Functionality depends on the managed product line Refer to the relevant Device Driver Manual E Contact Manager Opens the Contact Manager window enabling to organize and manage
95. nager and License Manager E Chapter 5 Security Management describes the utilities for managing the user permissions and access rights for AlvariSTAR_ and AlvariCRAFT users Audit Log Manager User Manager User Profile Manager and User Session Monitor AlvariSTAR and AlvariCRAFT User Manual Contents Contents Chapter EN EE 1 14 4 Starting AlvariS TAR vssasassensencinsausaiccasianisinenasecessaiieacatundeesaneteexeanean ceed caeeimipeanectsaiisetss 3 1 1 1 Post Installation Checklist sicccccccctcvshsnccatcrcarixsandhcntetlaataseasaccrmmersabartaaniietareanunabe 3 NET A 1 1 3 Starting the CMGI EE 6 AAA Logging IM E 6 1 1 5 Logging Out or Shutdown ssssssssssseisssseeeeerirttttetetrrntttteeetrrninnnnsssrennnnnnnnseeennnn 7 1 1 6 Changing the Password E 7 1 1 7 Suspended Accounts ccc ceeescecsseeseeecaeeaeaesaeeaaeeaaecaeccaeceaeceeeceeeeeeeeeeeeeeeeeeeeeess 8 11 8 Application Serve 2iicscvisiein nein Be een MG Ri eet 9 1 2 Starting AlWariG Ep E 9 1 3 The Main WOW seiscceteae sites vincataecasdnnsardenniinenicotunsieseneumemtachetineivescuiveanenddnepnaneateausniad 11 13 1 Main NOM EEN 11 13 2 Open Managers EE 12 1 3 3 Page Control Bat icciicsaicsesstcccastesansdecantcecaneenantecctnkcesnadassun eabincdattergraaecaniasscenmaanacde 12 1 3 4 Navigation ANG a cases ics Succes ese EaR Ee 13 1 3 5 e nee 14 1 3 6 Hiding and Displaying the Navigation Pane ecceeeeeeeeeeeeeeeeenteeeeeeeeeeeneeea 16
96. nager window Figure 3 14 select the template to remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Script Command Manager 3 6 Script Command Manager Template matched alarms can trigger external scripts These script commands can even have parameters that come from values in the Eventinfo alarm s attributes or other assigned constants The Script Command Manager lists available script commands You can create edit and delete script commands To open the Script Command Manager Select Fault Management gt Script Command Manager from the main menu or from the Navigation Pane The Script Command Manager window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management Help H 3 ze Command Manager x Criteria Name EEN Results on page 0 Total 0 page Size 4 ell L lz Script Command Manager Server 172 30 105 211 User admin Figure 3 21 Script Command Manager AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Script Command Manager From the Script Command Manager you can E Create new commands and modify existing commands Section 3 6 1 HM Delete commands Section 3 6 2 3 6 1 Creating or Editing Commands gt To c
97. nd AlvariCRAFT User Manual Chapter 5 Security Management E The action performed Change Password Entity Change Entity Create Entity Delete Equipment Create Equipment Delete Licence Activated License Expired License Imported System Shutdown System Startup Task Abort Task Create Task Delete Task Finish Task Start Task Schedule Task Unschedule Task Update User Login User Logout AlvariSTAR and AlvariCRAFT Audit Log Manager User Manual Chapter 5 Security Management Audit Log Manager E Target Entity The element which is the target of an action for example the entity delete action that for which the target is a user named aa Event History DAP User of any type E Entity Type The entity associated with the event Database Aging Task Event Filter Event Template License NBI NBI Policy Network Scan Task Performance Collection Task Script Command Security Single Range Scan Task System User User Profile Additional entities according to the installed Device Driver s gt To export the information of selected audit records Click Export browse to the desired location enter a file name and click Save AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Manager S
98. nd save them to the database 3 4 1 2 1 NE Tab The NE page Figure 3 10 lets you enter the following filter criteria Parameter Description Network Element Type Select the type of the network element from which the alarm originated from Managed Object Type Select the type of managed object from which the alarm originated AlvariSTAR and AlvariCRAFT O User Manual Chapter 3 Fault Management Event Filter Manager Managed Object Enter a specific instance name of the object where the alarm Instance originated Alias A user defined name for the manged object Trap Name OID Select the trap name or OID Selector of the alarm For SNMP traps the name of the trap is OID 3 4 1 2 2 Topology Page The Topology Page lets you select the following filter criteria about the equipment and at a particular location General Simple Filter f Locations Figure 3 11 Event Filter Editor Simple Filter Tab Topology Locations Select the physical location of the equipment Network Elements Select the network element from which the alarm originated This option is available only when the element has a location associated with it AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management 3 4 1 2 3 Event Tab Event Filter Manager The Event page lets you select the following filter criteria Event Filter General Simple Filt
99. nd sometimes proposes a remedy For example The device has received an improperly authorized protocol message The message has been discarded The default message displayed in the Advisor page comes from the trap s MIB but the message can be edited in the Event Template Editor Advisor page see Section 3 5 1 3 1 The Advisor message is the default message for any e mails sent about the alarm Proposed Repair Actions The proposed remedy for the Alarm The remedy comes from the trap s MIB General Notes Enables the operator to provide additional information about the selected alarm such as steps already taken to correct the problem The note is stored with the alarm 3 3 1 4 Alarm Operations The system provides many alarm management features allowing you to diagnose troubleshoot process and clear alarms All general alarm operations are available via the context menu gt To manage alarms Select an alarm from the table and right click on it to display the context menu The following are the displayed items Action Description Acknowledge Alarm Acknowledges the selected open alarm s The current date and time appear in the Ack Time field and the name of the currently logged on user appears in the Ack By field Available if the Alarm and is not acknowledged automatically By default alarm can be cleared without having to be acknowledged This status can be changed using an even
100. neral Tab comprises the following fields Parameter Description General Event Template Settings Name The name of the event filter Description An optional description of the filter s purpose Owner A read only display of the user who created the template Creation Date A read only display of the creation date of the template 3 4 1 2 Simple Filter Tab The Simple Filter tab lets you enter custom filter criteria that are used to change the event views in Active Events and Event History windows to make the information more manageable gt To create filter criteria 1 From the Event Filter Editor click Simple Filter to define filter criteria The Filter Page is displayed AlvariSTAR and AlvariCRAFT Q User Manual Chapter 3 Fault Management General Simple Filter Event Filter Manager Es Topology Network Element Type 7 Managed Object Type P Evert DER Managed Object Instance Trap Name OID Figure 3 10 Event Filter Editor Simple Filter Page NE The main Simple Filter page comprises the following pages NE Tab on page 62 Topology Page on page 63 Event Tab on page 64 2 Enter the relevant information in each of the pages When there is a select icon click the icon to select elements from a list Click the eraser icon to remove selected elements 3 Click the OK button to confirm your choices a
101. nfigured for a selected user from the User Manager In case of contradiction the parameter set in the User Manager overrides the general policy for the specific user From the User Manager you can set the password expiration policy for a selected user to never expire Password Expiration Warning The number of days before a user password expires during which a message requiring to change the password is displayed The message is displayed at every login until the password expiration age is reached AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management Password Policy Parameter Description Password History The number of old passwords for the system to keep a record The user will not be able to repeat a used password if it was used in a cycle within the set range Inactivity Session Timeout The number of minutes with no user activity after which the user is logged out The user will be Net applicable tone Local CRAFT Uulity required to log in again to continue working AlvariSTAR and AlvariCRAFT User Manual chapter O D Watchdog Chapter 6 Watchdog In this chapter E The Watchdog Application on page 143 AlvariSTAR and AlvariCRAFT User Manual Chapter 6 Watchdog The Watchdog Application 6 1 The Watchdog Application Watchdog is an external application for monitoring the NMS server LDAP and database servers providing they res
102. nfiguring these required server processes called services in Windows daemons in Solaris Post Installation Checklist Before starting the client application verify the following License The default demo license is valid for 90 days and includes licenses for two management system clients and a certain amount of managed devices It does not support licensed features To obtain a permanent license contact your product reseller To load and activate licenses see License Manager Section 4 4 Device Configuration To discover and properly manage devices certain parameters must first be properly configured in the managed devices For details refer to the relevant Device Driver Manual SW Upgrade Files Software Upgrade files for the managed devices need to be stored on the Application Server in the management system firmware repository folder located under lt management system gt filesystem firmware lt product line gt The product line name is device dependant refer to the relevant Device Driver User Manual NOTE The firmware repository folder is created automatically for certain device drivers For other device drivers it should be created manually Use forward slashes in UNIX systems AlvariSTAR and AlvariCRAFT amp User Manual Chapter 1 Introduction Starting AlvariSTAR 1 1 1 4 1 1 1 5 Ne SNMP Ports Verify that the SNMP ports 161 162 are not used by any other application running on t
103. nor A non service affecting fault condition exists and corrective action should be taken in order to prevent a more serious fault The detected alarm condition is not currently degrading the capacity of the equipment AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event History Parameter Description Warning A potential or impending service affecting fault could occur and no significant effects have yet been felt Action should be taken to further diagnose and correct the problem to prevent it from becoming a more serious service affecting fault The detected alarm condition does not currently pose a problem but may degrade the capacity of the equipment if you do not take corrective action Cleared The problem is corrected and the correlated alarm is cleared from the Alarm Table Other All other types of events alarms Indeterminate Indicates an alarm for which the perceived severity is uncertain due to any cause 3 3 1 3 Event Details Window The Event Tables in Active Events Event History provide a simplified display summarizing each alarm The Event Details window however presents all the information associated with a selected alarm gt To open the Event Detail Information window From the Active Events Event History window select an alarm from the table right click and select Event Details from the Alarm pop up menu or double click
104. nships Clicking on the Open Map button opens the Location Map viewer for the selected location displaying its sub locations and the equipment associated with it Associating a map with a location is optional if no map is associated with the location the LocationMap viewer willbe empty Each location can either share a map with any other location or it can be associated with its own map LOCAL CRAFT NOTE In the Local CRAFT Utility the Map displays the only the licensed equipment and their associated SUs where applicable 2 2 4 1 Defining Locations Sub Locations and Maps Primary first level locations have no parent locations However you can define sub locations second level whose parents are the primary locations You may continue and define third fourth and fifth levels where the parent location for level N is a location in level N 1 For each location you can also define a Geographical Map gt To define locations sub locations and or maps 1 Locations From the Location Manager click New to open the Location Editor Sub Locations Select a location and click Add Child to open the Location Editor with the selection location as the default parent location Alternatively click New to open the Location Editor and select an existing node as the parent in the Parent field 2 Define the Location Name x NOTE For first level locations the parent location field must be empty For additional locations a parent loca
105. nt Forwarding NBI Manager w Event Manager w Event Template Manager LI Pie Manager Wl GPS Chain Manager License Manager Location Manager w Password Policy Manager Figure 5 12 User Profile Editor Security Assignment Tab 10 Click OK to save your settings gt To delete a profile Select the profile in the Profile Manager and click Delete Default profiles cannot be deleted AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Session Monitor 5 5 User Session Monitor LOCAL CRAFT NOTE The User Session Monitor is not applicable to the Local CRAFT Utility The User Session Monitor window displays information on the currently logged in users and enables sending messages to a logged in user Users with Administrator rights can terminate the application of other users gt To open the User Monitor 1 Select Security Management gt User Session Monitor from main menu or the Navigation Pane The User Session Monitor displays a list the Current Logged In Users with the User Name IP addresses with correlation to server and client IPs and login time for each of the currently logged in users AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Session Monitor System Managed Network Fault Management Service Provisioning Administration Security Management Help H User session enter x gt User Session Monitor X Criteria
106. nterfaces Section 3 7 1 E Delete Event Forwarding NBI interfaces Section 3 7 2 AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager E Create and modify Event Forwarding NBI interface policies Section 3 7 3 E It is mandatory to define at least one policy for a Event Forwarding NBI interface in order to activate trap forwarding If no policy has been defined or if the policy is not enabled the Event Forwarding NBI interface appears gray in the display indicating that an action must be taken 3 7 1 Creating or Editing Event Forwarding NBI Interfaces gt To create a new Event Forwarding NBI interface 1 From the Event Forwarding NBI Manager window Figure 3 23 click New to define a new Event Forwarding NBI interface or select an entry from the list and click Edit The NBI Editor window is displayed Name Description Enable IP Address Protocol SNMP Parameters Version Trap Port Figure 3 24 NBI Editor 2 Edit the information in the fields on all the pages as required AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager re er Se ES Parameter Description Name The name for the northbound interface Description An optional description of the Event Forwarding NBI interface Enable Check to enable trap forwarding Note If disabled the IP Address The IP address of the remote host t
107. o which the traps will be forwarded Protocol SNMP SNMP Parameters Version The SNMP version Possible values are v1 or v2c Trap Port The port number to use to communicate with the system NOTE The port configured in the NBI editor must match the port your system uses to communicate Typically SNMP devices use port 161 to receive set get requests and port 162 to receive traps So typically you must configure Fault Management to forward traps to a Event Forwarding NBI system with a destination port of 162 3 Click OK to confirm your choices and save them to the database Deleting Event Forwarding NBI Interfaces To delete an NBI 1 Inthe Event Forwarding NBI Manager window Figure 3 23 select the filter to remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion Creating Event Forwarding NBI Interface Policies Once you have defined the IP address to which to forward traps the policy determines which traps to forward and when At least one policy must be defined for a specific Event Forwarding NBI interface in order to activate trap forwarding The policy manager displays the current policies defined for the specific interface AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager gt To open the NBI Policy List From the Event Forwarding NBI Manager window Figure 3 23 select an existing NBI from the list
108. ountry City Coordinates Images Icon FR Building Topology image No image assigned b n amp Lal Details Ce E Location details besteed K cancel Figure 2 2 Location Editor 2 Type in or modify the Location Editor fields as required Parameter Description General parameters Name Enter a unique name for the Location up to 32 printable characters This is the name that will be used for searching Parent The parent of this location the location to which this location is subordinate Click the Browser button to open the Select Location window through which you can select a Parent Location Click the Eraser icon to clear the Parent Location field Coordinate Type Specifies the way coordinates are designated see Section 2 2 3 for more information Valid types are Country City Latitude Logitude Area Code prefix Vertical Horizontal Coordinates The coordinates of the location using the Coordinate Type specified above Up to 80 printable characters Note that Coordinates do not relocate icons in geographic topology maps dragging icons does AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Location Manager Parameter Description Images Icon Select an icon from the drop down list to associate it with the location Available icons are Building Location Topology Image Click the Browse button to open th
109. ow and in all relevant reports 3 Click Next and enter the required information for the Security Info section AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management General User Manager Security Info User Profile Security Info Username observer Password Confirm Password Password Creation Date 3 18 2009 11 18 43 Password Expiration Date Account Activation Date w Password never expires Login Attempts Last Login Time User State Active wv OK X cancel Figure 5 5 User Security Info Parameter Description User Name Read only Taken from the previous dialog box Password Password is mandatory The password must adhere to the Password Policy Confirm Password Re enter the password Password Creation Date Date you created the password The date is added automatically The countdown for the password expriation age begins from this date Password Expiration Date Specify a date when the password will expire The default is three months Account Activation Date The date when this account becomes effective This field lets you create accounts in advance The accounts remain with Activation Waiting status until the first login of the user after the Effective Date Specify an Effective Date by entering the date directly in the text field in the proper format by
110. r increases whenever a new device is discovered When the number of discovered devices Managed Devices reaches the number of Licensed Devices additional discovered devices will be ignored Unlicensed devices will be marked in Equipment Manager with an exclamation icon When considering future expansion plans the number of licensed devices compared with the number of managed devices of each type will indicate whether there is a need for an updated license AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration License Manager 4 4 2 Adding Licenses Before adding a license make sure that the file obtained from the supplier is available gt To add licenses Click Add and browse to the location of the license file Select the file and click Open The new licenses are displayed on the list Alternatively save the license file in the lt Management_System gt file system license folder The next time the server will be restarted the new license will also be added 4 4 3 Activating Existing Licenses The new license added to the system needs to be activated in order to enable the system to manage the required devices gt To activate a license Select the required license and click on Activate x NOTE Activating a license will deactivate all other licenses 4 4 4 Displaying Licensing Information gt To display licensing information Click on Licensing Information The Server Informat
111. reate or edit a command 1 From the Script Command Manager click New to define a new command The Command Editor window is displayed Command Editor Command Information Command Name Description Command Details Script Name Script Path Command Argument Argument Option Argument Type Argument value Text Qualifier a 7 Command Line Figure 3 22 Command Editor 2 Configure your script with the following fields AlvariSTAR and AlvariCRAFT GES User Manual Chapter 3 Fault Management Script Command Manager Parameter Description Command Information Command Name A unique text identifier Description A text description Command Details Script Name The name of the script to run Script Path The location of the script Describe either a Windows or UNIX path Command Argument Argument Option Enter a text value Argument Type Possible values are Constant Event Property Argument Value If Argument Type Constant this is a text field If Argument Type Event Property then selct from a list of possible attributes Text Qualifier Select whether this parameter needs double single quotes or no qualifier When you select quotes the parameter looks like this a surrounded by quotes Command Line This section of the screen displays the script command as you assemble it Click the Add button on the right to assemble
112. ription Help Provides the following options E About Enables viewing details about installed system components see Section 1 4 E Help Contents Opens the WebHelp contents window AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction The Main Window Menu Description System Provides the following options E Login Enables logging in to the client application Applicable after logging out refer to Section 1 1 5 and in the management system also after time out E Logout Enables logging out of the client application without closing it The application is still running and you may login again refer to Section 1 1 5 E Change Password Opens the Change Password window enabling to change the user s password refer to Section 1 1 6 E Exit Enables shutting down the client application 1 3 2 Open Managers The Open Managers section displays all the currently open managers Click on an open manager name to switch to the window of this manager Click on the X sign of an open manager to close it 1 3 3 Page Control Bar The Page Control Bar is displayed at all times only for certain windows at the bottom of the window It contains quick access icons for some common operations page Size p page 1 of 5 Lod add a WE Figure 1 5 Page Control Bar When the number of results in the manager exceeds the number defined in the Page Size box the results are divided into sever
113. rom the main menu select System gt Change Password The Change Password dialog is displayed 2 Enter the old password 3 Enter the new password 8 32 characters Confirm it 4 Click OK to save the new password Username Old Password EE xem Figure 1 2 Change Password Dialog Passwords constraints are set from the Security Management gt Password Policy menu The password policy also determines when the user receives a password expiration warning Suspended Accounts Users with a suspended account cannot access the system An account can be suspended by the administrator or is blocked according to the Login Policy settings set in the Password Policy window The Login Attempts parameter sets the number of unsuccessful login attempts before the user is locked out default five attempts The account can be re activated by the system administrator Only the system administrator can activate suspended and blocked accounts The default admin user is never blocked To activate an account 1 Open the User Manager window 2 Select the suspended user and click Edit AlvariSTAR and AlvariCRAFT ON User Manual Chapter 1 Introduction Starting AlvariCRAFT 3 Select Security Info and change it to Active 4 Click OK to apply the changes 1 1 8 Application Server The application server which typically runs on a dedicated host enables the system to process incoming alarms and communicate with equipment and networ
114. rows to select a time at which the policy will stop running 3 7 3 2 Deleting NBI Policies gt To delete an NBI policy 1 Inthe NBI Policy List window Figure 3 25 select the policy to remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion AlvariSTAR and AlvariCRAFT a User Manual Chapter Administration Chapter 4 Administration In This Chapter E Introduction on page 94 E Task Manager on page 95 E Contact Manager on page 109 E License Manager on page 112 not applicable to the Local CRAFT Utility AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration Introduction 4 1 Introduction The Administration node in the Navigation Pane comprises the following system wide utilities E Task Manager enables to manage system wide tasks such as SW upgrade Network scan not applicable to the Local CRAFT Utility PM collection etc See Section 4 2 E File Manager enables to manage files that are stored in the database These files and functionality of the manager are product line dependent For details refer to the relevant Device Driver Manual E Contact Manager enables to organize and manage your contacts Refer to Section 4 3 E License Manager not applicable to the Local CRAFT Utility enables to view information about valid licenses See Section 4 4 AlvariSTAR and AlvariCRAFT a User Manual
115. run The Report window can also be accessed from each task editor The Report button in the task editors is inactive while the task is running and will become active only after the task has completed You can save the report to the file system by clicking the Save As button in the Task Report window The system will prompt you to save large reports You can print the report directly from the report window Not available for tasks that were never run History Opens the Task Results window displaying a list of all past activations of the selected task and their results Not available for tasks that were never run When editing tasks the following general controls are available AlvariSTAR and AlvariCRAFT Click To OK Save the changes and close the task window a User Manual Chapter 4 Administration Task Manager Click To Cancel Close the window without saving Run Execute the task Abort Stop the task View Report Open the scan reoport see Section 4 2 3 Schedule SE Bie Set a time to run the task see Section 4 2 2 Additional task status information may appear at the bottom of the task window For example Completed Never Run or Inactive 4 2 2 The Task Scheduler Tasks can be scheduled to run once or at predefined recurrence intervals Examples of recurring tasks include Network Scan and Database Aging gt
116. rwarding NBI systems include any EMS system a system receiving information from Fault Management for example Billing Management Systems Support Management Systems Network Management Systems and Customer Service Systems gt To open the Event Forwarding NBI Manager Select Fault Management gt Event Forwarding NBI Manager from the main menu or from the Navigation Pane The Criteria window is displayed AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager System Managed Network Fault Management Service Provisioning Administration Security Management Help N 3 Event Forwarding NBI Manager x t p Criteria oP Retrieve 2 a Name Description IP Address Protocol Event Forwarding sp New Edit X Delete Policy Results on page 0 Total 0 page Size 10 41 e a ig Event Forwarding NBI Manager Server 172 30 105 211 User admin Figure 3 23 Event Forwarding NBI Manager Criteria For each of the criteria the following information is displayed Parameter Description Name The name of the filter Description A description of the filter IP Address The IP address of the higher manager Protocol The protocol governing the network management Event Forwarding The event forwarding status From the Event Forwarding NBI Manager you can E Create or modify Event Forwarding NBI i
117. s required and click OK to save the changes and close the task window Cancel to close the window without saving Run to execute the task or abort to stop it The adjacent field display changes from Inactive to Active until the task has completed When completed click Report to view the report You can modify the task schedule by clicking on the scheduler icon at the bottom left corner Single Range Scan Task LOCAL CRAFT NOTE The Single Range Scan Task is not applicable to the Local CRAFT Utility The Single Range Scan Task enables to scan a predefined range of IPs for new and modified devices To open the Single Range Scan Task window In the Task Manager window Click New select Single Range Scan from the list of available task types and click OK the Single Range Scan Task window is displayed OR Select an existing Single Range Scan task from the list and click Edit If the task is Active the Runtime Result window is displayed displaying the status of the running task If the task is Inactive the Single Range Scan Task window is displayed AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration Task Manager Single Range Scan Task Task Name Range Type IP Range Range Start Range End Location HA Contact NMS Reference SNMP Parameters Retries Z Timeout s 15 sip Add J Delete Read Community Write Community SNMP Communities
118. t Alias A user defined name for the managed object Event Name Select the name of the alarm 3 5 1 2 2 Topology Page The Topology Page lets you select the following filter criteria about the equipment at a specific location Event Template General Filter Behavior NE GE a Locations 7 Network Elements Figure 3 17 Event Template Editor Filter Page Topology Locations Select the physical location of the equipment AlvariSTAR and AlvariCRAFT B User Manual Chapter 3 Fault Management Event Template Manager Network Elements Select the network element from which the alarm originates This option is available only when the element has a location associated with it 3 5 1 2 3 Event Page The Event page lets select the following filter criteria Event Template General Filter Behavior f z Event Category Event Type exl Event Severity Critical 1 Major Minor _ Warning _ Indeterminate Cleared Figure 3 18 Event Template Editor Filter Page Event Event Category Select the category classification of the event Possible values are All Alarm State Change System Event Config Change Event Type Select the classification type of the event The possible values differ according to the event category Event Severity Check the boxes for the relevant alarm severity For more information on alarm severity see Sec
119. t activations of the task selected in the Task Manager window and their results Not available for tasks that were never run gt To use the Task Results window 1 Inthe Task Manager window select a task from the list and click History The Task Results window is displayed Start End Last Run Result Thu 10 30 2008 15 04 07 Thu 10 30 2008 15 04 07 Completed with errors Sg Figure 4 3 Task Results Window The Task Results window displays the following information for each listed activation Parameter Description Start The start time of the activation End The end time of the activation Result The result of the activation 2 Use the Task Results controls as required AlvariSTAR and AlvariCRAFT User Manual Chapter 4 Administration Task Manager View Displays the task results Save Enables to save the task results to an external file Click and browse to a location in the file system enter a name for the file and click Save Delete Deletes the selected task Close Closes the Task Results window 4 2 4 Network Scan Task craft The Network Scan Task is not applicable to the Local CRAFT Utility Craft The Network Scan task is a system task that scans the entire network for new devices The scope of the network is defined in the Discovery Settings window see Section 2 3 The Network Scan task can only be modified not deleted gt To edit the Network
120. t template See Section 3 5 1 for additional information Unacknowledge Alarm Unacknowledges previously acknowledged selected alarm s and clears the entries in the Ack By and Ack Time fields Available for the current user if the alarm was previously acknowledged by the current user AlvariSTAR and AlvariCRAFT e User Manual Chapter 3 Fault Management Event History Action Description Clear Alarm Clears only open selected alarm s Alarms status changes from open to cleared The status of the alarm changes from open to cleared but the alarm remains in the table Available if the Event type of a selected entity is Alarm and is not acknowledged automatically by correlation mechanism Event Details Displays detailed information about the selected alarm See Section 3 3 1 3 for additional information Event Advisor Displays a text description of the alarm and sometimes proposes a remedy Clearing Event Opens the Event Details window of the event that cleared the alarm Equipment Details Opens the Configuration Manager for the selected equipment Cut Through Opens a Telnet session to the device Applicable only for devices that support this feature Topology Map Displays the Location Map centered on the equipment associated with the selected alarm Available only when the device has a location associated with it Export Exports the selected
121. tall your application The following are the defaults Administrators admin Observers Managers gt To access the User Profile Manager Select Security Management gt User Profile Manager from the main menu or the Navigation Pane The User Manager window is displayed showing the profile names and how many users share those profiles AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Profile Manager System Managed Network Fault Management Service Provisioning Administration Security Management Help lt gt E user Profile Manager x Criteria User Profile Name Administrators Managers Results on page 3 Total 3 page Size 100 E page 1 of 1 gt w d i User Profile Manager Server 172 30 105 211 User jadmin Figure 5 7 User Profile Manager gt To add a new profile 1 In the Profile Manager click New A User Profile editor window is displayed AlvariSTAR and AlvariCRAFT User Manual Chapter 5 Security Management User Profile Manager User Profile General Username Password Expire Date Figure 5 8 User Profile Editor 2 Enter a unique name for the new profile and optionally add a description 3 If you want to assign that new profile to existing user s click Add The User Selector window is displayed Select the user s to which to assign the pro
122. the following filter criteria Parameter Description Network Element Type Select the type of the network element from which the alarm originated from Managed Object Type Select the type of managed object from which the alarm originated AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager Managed Object Enter a specific instance name of the object where the alarm Instance originated Managed Object Alias A user defined name for the managed object Event Name Select the name of the alarm 3 7 3 1 2 2 Topology Page The Topology Page lets you select the following filter criteria NBI Policy General Filter Scheduler NE ER l gt pa Ge Locations l a Ls Network Elements GI A Event f Figure 3 28 NBI Policy Editor Filter Page Topology Locations Select the physical location of the equipment Network Elements Select the network element from which the alarm originated This option is available only when the element has a location associated with it 3 7 3 1 2 3 Event Page The Event page lets you select the following filter criteria AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Forwarding NBI Manager NBI Policy General Filter Scheduler f r NE Topolo E Set Event Category Le A Event Type Event Se
123. tion 3 3 1 2 AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Event Template Manager 3 5 1 3 Behavior Tab The Behavior tab provides parameters that determine how Fault Management processes matching alarms Event Template General Filter Behavior E ctions Email Script Command User Classifier None Alarm Severity No Change Requires Acknowledge C Advisor Message Figure 3 19 Event Template Editor Behavior Tab The main Behavior page comprises the following sub tabs E Actions Page on page 74 E Email Page 3 5 1 3 1 Actions Page on page 75 not applicable to the Local CRAFT Utility The Actions page contains the following parameters Parameter Description Script Command Initiates an external script Browse for the script command name by clicking the command button When you click this button the Command Selector is displayed See Section 3 6 for information about how to add commands to this selector Click the eraser icon to remove selected scripts from this field AlvariSTAR and AlvariCRAFT O User Manual Chapter 3 Fault Management Event Template Manager Parameter Description User Classifier Select the User Classifier Possible values None Service Affecting Alarm Severity Select the severity level of the alarm Once Fault Management selects the t
124. tion Contact Manager Company Contact icon A Contact Address Phone number E Mail Mobile number Fax number aE con Figure 4 9 The Contact Editor 2 Configure the following parameters Parameter Description Contact ID A unique identifier for this contact Up to 80 printable characters First Name Optional The contact s first name Up to 80 printable characters Last Name Optional The contact s last name Up to 80 printable characters Company Optional The contact s company name Up to 80 printable characters Contact Icon Optional Select from the drop down list an icon to represent this contact Contact Group Address Optional The contact s address Up to 80 printable characters Phone Number Optional The contact s phone number Up to 80 printable characters Mobile Number Optional The contact s mobile number Up to 80 printable characters Email Optional The contact s e mail address Up to 80 printable characters Fax Number Optional The contact s fax number Up to 80 printable characters 3 Click OK to save and close the contact or click Cancel to close the window without saving the changes 4 To display the new contact in the Contact Manager click Retrieve AlvariSTAR and AlvariCRAFT d User Manual Chapter 4 Administration License Manager 4 4 License Manager LOCAL CRAFT NOTE The License Manager is not app
125. tion must be defined 3 If you want to associate the location with a map select the required map in the Topology Image field AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Location Manager x NOTE The required maps must be available as jpg gif bmp or png files in the client station The file size is limited to 512 kb 4 You can optionally define the Location Type Icon and other details available in the Location Editor 5 You can associate equipment with locations See Section 2 2 2 2 4 2 Location Map Viewer Options The Location Map viewer includes the following controls Parameter Description Up one level Opens the next higher level of the topology map in the same window Disabled with in first level locations Display BreezeMAX SU Check to display the associated SUs on the map Only SUs associated with the relevant location are displayed If the serving Base Station s are associated with the same location each of the displayed SU will be connected to the serving device Save Saves the changes made to the map Cancel Closes the Location Map viewer without saving The Location Map viewer provides a pop up menu with the following options when right clicking on an equipment location icon Parameter Description Drill down Opens the next lower level of the topology map in the same window Available only when right clicking a location in the map provi
126. to filter out displayed alarms according to a custom filter or for a range of dates that the event occurred By default the alarms are displayed for 10 days but the range can be changed Click on the calendar icon to change the date and use the up down arrows to change the time from and until when to display events The default time displayed is the real time of the system If Now is checked alarms will be displayed from the time selected until the present time Page Size allows you to limit the number of displayed alarms Page x of y a read only display of the number of the page displayed You can browse through the multiple screen displays using the right left arrows Section 3 3 1 provides details on managing alarms in Active Events and Event History The following information is available Alarm Table Section 3 3 1 1 Alarm Severities Section 3 3 1 2 Event Details Window Section 3 3 1 3 Alarm Operations Section 3 3 1 4 AlvariSTAR and AlvariCRAFT User Manual Chapter 3 Fault Management Jacl Event History Managing Alarms The following paragraphs describe how to manage alarms using Active Events and Event History 3 3 1 1 Alarm Table The Alarms Table presents general information about each alarm occurred in the system You can change the order of the columns by dragging the columns title to the desired location The fol
127. verity LJ Critical Major 1 Minor 7 Warning J Indeterminate LJ Cleared User Classifier Figure 3 29 NBI Policy Editor Filter Page Event Event Category Select the category classification of the event Possible values are All Alarm State Change System Event Config Change Event Type Select the classification type of the event The possible values differ according to the event category Severity Check the boxes for the relevant alarm severity For more information on alarm severity see Section 3 3 1 2 User Classifier Select the User Classifier Possible values None Service Affecting AlvariSTAR and AlvariCRAFT a User Manual Chapter 3 Fault Management Event Forwarding NBI Manager 3 7 3 1 3 Scheduler Page The Scheduler page allows you to schedule the operation of a selected policy gt NBI itor i EX NBI Policy General Filter Scheduler Dees of Week RI Sunday Monday RI Tuesday wednesday Thursday Friday WR Saturday Starting Time 00 00 Ending Time 23 59 D cones Figure 3 30 NBI Policy Editor Scheduler Tab The Scheduler page comprises the following fields Parameter Description Days of Week Check the days of the week on which the policy should run Starting Time Use the up down arrows to select a time at which the policy will start running Ending Time Use the up down ar
128. y process for the range should be re initiated AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Discovery Settings 2 Use the tab buttons to perform the following available actions Button Action Add Click to add an empty row to the Network IP Address Ranges table Proceed by entering the required information in each table cell Click Apply to save your changes Up to 65535 IPs are supported Revert Reverts the table to the last save discarding any unsaved changes Delete Click to delete the selected Network IP Address Range entry Import Click to import an existing file nar of IP address ranges settings Browse to the location of the file and click Open Export Click to export the current IP Address Ranges table to an external file nar Browse to the location where the file is to be saved and click Save 3 Click Apply to save your changes or Refresh to retrieve the data from the database Pe Be Network Communities Tab The Network Communities tab displays the currently defined global SNMP Read and Write community pairs and enables to add edit and delete a community pair Global community pairs are used when a unique pair is not defined for an IP address range AlvariSTAR and AlvariCRAFT User Manual Chapter 2 Managed Network Discovery Settings lt gt El discovery Settings x Discovery Settings Network IP Ad
129. your contacts Refer to Section 4 3 E License Manager not applicable to the Local CRAFT Utility Enables viewing information about valid licenses and summary details on the currently managed device types included in the license Refer to Section 4 4 AlvariSTAR and AlvariCRAFT User Manual Chapter 1 Introduction The Main Window Node Description Security Management Provides the following sub menus E Audit Log Manager Enables to view recorded events and export the logged data to an external Comma Separated Value CSV file Refer to Section 5 2 E User Manager Enables to create and manage users and associate information to them such as passwords profile membership and contact information Refer to Section 5 3 E User Profile Manager not applicable to the Local CRAFT Utility Enables to create user profiles edit them or delete profiles Refer to Section 5 4 E User Session Monitor not applicable to the Local CRAFT Utility Enables to view information on the currently logged in users and to send messages to a logged in user Refer to Section 5 5 HM Password Policy available only from the Main Menu enables to set general policies for user passwords 1 3 6 Hiding and Displaying the Navigation Pane By default both the Navigation Pane and Work Area are displayed When hovering the mouse over the separation bar between the Navigation Pane and Work Area the mouse pointer becomes

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