AMD FirePro™ W9000 Graphics Accelerator
Contents
1. The following is an advanced framelock setup using two PCs with four GPUs each connected to an AMD FirePro W9000 synchronization module synchronized with an internal timing server running on one of the PCs 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 22 Reference Figure 6 4 Two PCs with Four GPUs Each Framelocked Timing Server Timing Client This diagram shows an advanced framelock and genlock setup using four PCs with four GPUs each each computer is connected to an AMD FirePro W9000 synchronization module synchronized with an external signal generator AMD FirePro W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Reference 23 Figure 6 5 Four PCs Framelocked and Genlocked eeoec co eo Sync Generator 6 1 2 3 1 Tips for Configuring Framelock Framelock implementation is achieved using OpenGL extensions For more information on whether your applications support these extensions consult your software vendor Use the RJ 45 connections on the sync module to configure framelock across multiple computers For framelock to be activated all displays participating in a framelock configuration must be configured as active timing clients through BNC house sync or RJ 45 For more information on synchronization features see http ati amd com products workstation synchronization html 6 1 3 Hydravision The Hydravision tab on the Workstation2. 3 2 Connecting Displays The following table lists the different ways you can connect displays to your card 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 8 Display Configuration Table 3 1 Display Connection Options Display Connection Options Mini DisplayPort display Mini DisplayPort connection DisplayPort display Mini DisplayPort connection with Mini DisplayPort to DisplayPort connection DFP digital flat panel display Mini DisplayPort connection with Mini DisplayPort to DVI adapter single or dual link HDMI display Mini DisplayPort connection with Mini DisplayPort to HDMI adapter CRT cathode ray tube display Mini DisplayPort connection with Mini DisplayPort to VGA adapter Note Adapters mentioned here may not be included with your AMD FirePro product Once displays are connected to the graphics card you can control how they are currently configured as well as how Windows desktops appear on the displays using the Control Center software application Common configuration tasks include Adding and removing displays Rotating displays Setting the main primary display Duplicating and extending desktops Arranging desktops For more information see Chapter 4 Using the Control Center Software p 11 3 2 1 Multiple Displays Your AMD FirePro W9000 graphics card provides display functionality for up to six displays through six Mini Dis
3. 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 6 Hardware and Software Installation 2 3 2 AMD Automatic Application Detection and Configuration AMD FirePro drivers offer automatic application detection and configuration which enables the graphics driver to automatically detect an application when it starts and configure the graphics driver settings for optimal performance This detection feature works with multiple open applications As you switch between multiple applications the graphics settings are always automatically configured for maximum performance for the particular application currently running AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Chapter 3 Display Configuration This chapter describes how to configure displays It also lists available display connections for your graphics accelerator 3 1 Baseplate Connections The following figure shows the display connections available on your graphics accelerator Note Baseplate may not appear exactly as depicted Figure 3 1 AMD FirePro W9000 Baseplate Connections 9 en Mini DisplayPort 1 2 connection Mini DisplayPort 1 2 connection Mini DisplayPort 1 2 connection Mini DisplayPort 1 2 connection Mini DisplayPort 1 2 connection Mini DisplayPort 1 2 connection N VESA 3 pin stereo sync connection for stereoscopic glasses
4. From the shortcut menu click the Control Center option Desktop Shortcut If you chose to create a desktop shortcut to the Control Center application during the driver installation double click the shortcut To start the application in Linux type the command amdcccle in the terminal window To start the application with superuser privileges do any of the following Log on as a superuser before running the command amdcccle Run the command sudo amdcccle and provide the superuser password when prompted e Run the command amdxdg su c amdcccle and provide the superuser password when prompted Note Certain Control Center settings can only be changed with superuser privileges AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Chapter 5 AMD CrossFire Pro Technology Note These features are only available for AMD FirePro W9000 graphics cards with AMD CrossFire Pro connections 5 1 AMD CrossFire Pro Overview AMD CrossFire Pro is a multi GPU graphics processing unit high performance graphics platform It enables two graphics processors installed in a single computer to work together to improve system performance Once your graphics cards have been installed you can enable and configure AMD CrossFire Pro support using the Control Center software application 5 2 Installing AMD CrossFire Pro Graphics Cards These instructions assume that a PCIe graphics car
5. Your AMD FirePro graphics card can enable quad buffer stereo display which is used with special glasses to display images in 3D Quad buffering allows for smooth stereoscopic viewing under the following conditions The Enable Quad Stereo option has been selected in the Control Center application through the Workstation aspect Note You must reboot your system after enabling quad buffering for the first time e An appropriate quad buffer stereo mode has been selected in the Control Center application through the Workstation aspect Note Refresh rates below 120 Hz will display noticeable shutter interference Because many LCD displays cannot achieve a sufficient refresh rate CRT displays are usually preferable 6 1 1 1 Quad Buffer Stereo Modes The following modes are available Active Sync Sync Signal Enabled Select this option for display devices connected to the active synchronization connector on the graphics card The setting is selected by default Auto Stereo Vertical Interleaved Select this option for auto stereo display devices that support vertically interleaved stereo image pairs 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 18 Reference Auto Stereo Horizontal Interleaved Select this option for auto stereo display devices that support horizontally interleaved stereo image pairs Passive Dual Head Select this option for passive stereo display devices that
6. 2012 Advanced Micro Devices Inc Reference 21 6 1 2 3 Framelock Framelock sometimes called frame synchronization refers to combining output locking with synchronized buffer swaps for 3D applications running across multiple windows This type of synchronization can be used to coordinate the display of frames for applications on a single computer or across multiple computers In framelocked systems with multiple computers one the timing server is responsible for generating a synchronization signal for the others the timing clients When graphics and video are displayed across multiple monitors on multiple computers framelocked systems help maintain image refresh in sync This allows images displayed on multiple monitors to create a large virtual canvas For example recent 4K resolution projection output devices require four DVI inputs to create one large 4K image Framelock is especially critical for stereo viewing where the left and right fields must be in sync across all displays Framelock is most commonly used in simulation industries for displaying images to ensure seamless transition of objects from one window to another The following series of diagrams shows a variety of possible framelocking configurations The following image shows a single PC with four GPUs connected to an AMD FirePro W9000 synchronization module framelocked with an internal reference clock signal Figure 6 3 Single PC with Four GPUs Framelocked
7. Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements Class B EMC Directive 2004 108 EC CISPR 22 EN 55022 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Reference 31 6 5 4 Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 Safety of Information Technology Equipment USA Canada e UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements e CSA C222 No 60950 1 Information Technology Equipment Safety Part 1 General Requirements International IEC 60950 1 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 C This product complies with the PCI Express 500W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available UL 6 5 5 VCCI ITE Compliance Information Japan Class A Translation This is a Class A product based on the standard of the VCCI Council If this equipment is used in a domestic environment
8. help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 30 Reference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC 15 Subpart B Class B For further compliance information Advanced Micro Devices Inc 1 AMD Place P O Box 3453 Sunnyvale CA 94088 3453 USA Tel 408 749 4000 6 5 2 Industry Canada Compliance Statement Canada Class A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de 18 Classe A est conforme a la norme NMB 003 du Canada Class B This Class B digital apparatus complies with Canadian ICES 005 Cet appareil num rique de la Classe B est conforme la norme NMB 003 du Canada 6 5 3 CE Compliance Information European Union Class A Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EMC Directive 2004 108 EC CISPR 22 EN 55022 Class A Limits and methods of measurement of radio disturbance characteristics of Information
9. in the background Using Multi Desktop you can also Switch between desktops using a mouse click or hot key Runapplications on a particular desktop or all desktops Move running applications between desktops Save restore and delete desktop profiles DisplayPort Audio DisplayPort audio requires up to date graphics drivers and the display device must support DisplayPort audio AS with HDMI DisplayPort audio is enabled through Windows For more information consult your Windows documentation 6 2 Workstation Card Troubleshooting AMD FireProTM W9000 Graphics Accelerator The following troubleshooting tips may help if you experience problems More troubleshooting information can be found using the knowledgebase on the AMD Web site at http support amd com 2012 Advanced Micro Devices Inc Reference 25 6 2 1 Computer does not boot up properly Verify that the installation instructions were properly followed In particular if external power is required make sure that the external power cable or cables is properly connected Check that the card is properly installed in your system and connected to your monitor If you have problems during start up restart your computer in Safe Mode Check the system configuration utility of your operating system for the interrupt assignments Contact AMD s Customer Care or your local technical support 6 2 2 There is no display Make sure the card is se
10. or removing a card Please consult your motherboard manual for instructions if necessary Turn off your computer monitor s and other peripheral devices 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 4 Hardware and Software Installation 2 Unplugthe computer s power cord and then disconnect all cables from the back of the computer Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard 3 Remove the cover to your computer s case Note If necessary consult your computer s manual for help in removing the cover Static electricity can seriously damage computer components Discharge your body s static electricity by touching the power supply or the metal surface of the computer chassis before you touch any components inside your computer s case to avoid damaging them 4 Unscrew or unfasten and remove any existing graphics card from your computer if necessary Make sure the PCIe card slot locking mechanism is unlocked or open before trying to remove a graphics card Failure to do so may damage the card and or the motherboard This locking mechanism may be hidden from view by a card s fansink Figure 2 1 Example PCle Card Slot locking Mechanism 5 Locatethe appropriate slot and if necessary remove the metal back plate cover Make sure all internal
11. radio interference may occur in which case the user may be required to take corrective actions VCCI V 3 Class B 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 32 Reference 6 5 6 AMD FireProTM W9000 Graphics Accelerator LOWE 7 EATS 2 5 LCWETA CORBB 2 07 EY a RARE CHA 3 6 5 7 lt BRKIC OREI 1 575 9 eL IL 259 Ba HA SC HE CIE LU RY LT FAV VCCI B Translation This is a Class B product based on the standard of the VCCI Council If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual VCCI V 53 KC Certification Information Korea Class A AB 717 F8 2 5 417 71 0 AFIS 91 65 UIH y5 e 7 7 sec Ero EE ABR E BS FLH stajo ater 5 SE e e6lg4 Hoe 73822 3 5 5 lt 7 7 Translation Class A Equipment Business purpose info telecommunications equipment As this equipment has undergone EMC registration for business purpose the seller and or buyer is asked to beware of this point and in case a wrongful sale or purchase has been made it is asked that a change to household use be made KN22 and KN24 Class B 2012 Advanced Micro Devices Inc Reference 33 B27I7ICF3 g Hs Sali 0 JIVE 728500 2 5 2A SOA ASHE AS 535 so TE ASAA ARS SP gt SLICK Tran
12. rightto discontinue or make changes to its products at any time without notice USE OF THIS PRODUCT IN ANY MANNER THAT COMPLIES WITH THE MPEG 2 STANDARD IS EXPRESSLY PROHIBITED WITHOUT A LICENSE UNDER APPLICABLE PATENTS IN THE MPEG 2 PATENT PORTFOLIO WHICH LICENSE IS AVAILABLE FROM MPEG LA L L C 6512 S FIDDLERS GREEN CIRCLE SUITE 400E GREENWOOD VILLAGE COLORADO 80111 Trademarks AMD the AMD Arrow logo ATI the ATI logo AMD Athlon AMD LIVE AMD Opteron AMD Phenom AMD Sempron AMD Turion AMD64 All in Wonder AMD Avivo AMD Catalyst AMD CrossFire AMD CrossFireX AMD FirePro AMD FireStream AMD HyperMemory AMD OverDrive AMD PowerPlay AMD PowerXpress AMD Radeon Remote Wonder SurroundView Theater The Ultimate Visual Experience Vari Bright and combinations thereof are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium HDMI is a licensed trademark of HDMI Licensing LLC PCI Express and PCle are registered trademarks of PCI SIG Corporation Linux is a registered trademark of Linus Torvalds DirectX Microsoft Windows and Windows Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions OpenCL is a trademark of Apple Inc used by permission by Khronos Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies Dolby
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14. 5 International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold AMD products are either Class A or Class B compliant and are indicated accordingly on the compliance label for each product The following regulatory information applies to Class A and Class B products AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Reference 29 6 5 1 FCC Compliance Information USA Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are design to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own e
15. AMD AMD FirePro W9000 Graphics Accelerator User Guide Part Number 52015_enu_1 0 2012 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to products specifications product descriptions or documentation at any time without notice The information contained herein may be of a preliminary or advance nature No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reserves the
16. D Automatic Application Detection and Configuration 6 Chapter 3 Display Configuration llle 7 3 1 Baseplate Connections HH emen rennen rne nennen neni 7 3 2 Connecting Displays ia t t e t T a e t ee M em 7 3 2 T M ltiple DISplays ses eo E Del e the lt t e cbe licut 8 3 53 sinig Adapters 22 icto oo ute cett tm ie ete on a da od f 9 Chapter 4 Using the Control Center Software 0005 11 4 1 Control Center Overview RH Hem ne eme 7 11 eee 11 Chapter 5 AMD CrossFire Pro Technology 00s ee eee 13 5 1 AMD CrossFire Pro Overview ccc ccc IR ee I ne eee nemen ener 13 13 Chapter 6 Reference eke ete Sega eee sean eee es wae eae we 17 641 7 Product Features o n oa Rete eto oe tee temet uet 17 6 1 1 Stereoscopic Glasses iy redeo M Od M e e Mee ttu edel s 17 6 1 2 Synchronizatiorizssse reo BAe s ten desee m e t A ea Ae Es 18 0 13 E T E EO E O ES 23 6 1 4 DisplayPort Audi setan th ih E tei E teet wot vt tuts 24 6 2 Workstation Card Troubleshooting HH eee 24 0000000088 25 6 2 27 Tiere ISAO displaya yaren bo dresden os cente ita obe te con 25 6 2 3 There are sereen detects ih teet Dod Bette e Pea a bed esce rings 25 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator vi 6 2 4 The screen image is off center or there are odd colors 26 6 2 5 The operating system warns that the graphics card isn t properly con
17. Laboratories Inc Manufactured under license from Dolby Laboratories Rovi Corporation This device is protected by U S patents and other intellectual property rights The use of Rovi Corporation s copy protection technology in the device must be authorized by Rovi Corporation and is intended for home and other limited pay per view uses only unless otherwise authorized in writing by Rovi Corporation Reverse engineering or disassembly is prohibited Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Ensure that you have the latest documentation AMD FirePro W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instructions before beginning installation All safety an
18. an Advanced View for quick and easy access to all available features and settings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within the application The following is a list of common configuration tasks that can be completed using the application Adding and removing displays Rotating displays Setting the main primary display Duplicating and extending desktops Arranging desktops Enabling and disabling 3D application and video settings More information on the application and its available features are provided through the comprehensive Control Center help system Note Feature availability varies between AMD products and operating systems 4 2 Starting the Control Center Software To start the Control Center software application in Windows use any of the following methods 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 12 Using the Control Center Software Table 4 1 Control Center Access Routes in Windows Access Route Instructions Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click the Control Center option Windows Start Menu 1 Click Start on the Windows task bar 2 Click All Programs followed by the Control Center option Windows Notification Area mm 2 Right click the Control Center icon in the Windows Notification Area
19. ard securely to the back panel 7 Connectexternal power tothe workstation card from the systems power supply if necessary AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc AMD CrossFire Pro Technology 15 8 Connect the two AMD FirePro workstation cards using the AMD CrossFire Pro bridge interconnect Figure 5 2 AMD CrossFire Pro Interconnect Installation Newly installed AMD FirePro card 2 AMD CrossFire Pro Interconnect 9 Make sure that no cables are interfering with anything inside the computer for example a cooling fan and then replace the computer cover 10 Reconnect any cables you have disconnected and plug in the computer power cord 11 Turn on the monitor and then the computer 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 16 AMD CrossFireTM Pro Technology AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Chapter 6 Reference This chapter provides notices troubleshooting tips and customer care warranty and standards compliance information 6 1 Product Features This chapter describes some of the special features that are associated with the AMD FirePro W9000 product and are available through the Control Center software application Note Feature availability varies between AMD FirePro products and operating systems 6 1 1 Stereoscopic Glasses
20. aspect of the Control Center application provides a number of display options 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 24 Reference 6 1 3 1 6 1 3 2 Hydragrid You can use HydraGrid to apply invisible grid layouts to desktops in single and multi display environments When HydraGrid is enabled application windows can be attached to individual cells in a grid restricting their display to a specific area on a desktop HydraGrid preserves layouts on a per user basis and is designed for window management across large multiple or virtual desktops Note HydraGrid does not affect full screen and non resizable applications Desktop Manager Desktop Manager contains options for configuring the behavior of application windows and dialogs in a multi display environment With Desktop Manager you can Preserve and restore application window position and size Maximize application windows across multiple displays Reposition application dialog boxes Tip To access the full capabilities of Desktop Manager ensure you are working in a multi display environment as not all features are available in a single display environment 6 1 3 3 6 1 4 Multi Desktop Using the Multi Desktop component of HydraVision you can create and manage up to nine virtual desktops each with their own display settings and background image One desktop can be made visible at a time while others can run
21. ated properly in its slot If external power is required make sure that the external power cable or cables is properly connected to the card Make sure that the monitor cable is securely fastened to the card Make sure that the monitor and computer are plugged in and receiving power If necessary disable any built in graphics capabilities on your motherboard For more information consult your computer s manual or manufacturer Note Some manufacturers do not allow the built in graphics to be disabled or to become the secondary display If your system has built in graphics capabilities make sure that you uninstall the associated driver to prevent conflicts with AMD graphics drivers Make sure that you selected the appropriate monitor when you installed your enhanced driver Make sure that the display resolution and refresh rate settings you have selected are supported by the monitor you have connected 6 2 3 There are screen defects Make sure your monitor supports the resolution and horizontal KHz and vertical Hz refresh rates as required by the graphics card Check your current resolution refresh rate and color depth settings in the Settings and Monitor tabs in your Display Properties dialog Ensure that both the graphics card and monitor support the resolution and refresh rates you select Incompatible resolution refresh rate selection may result in monitor damage Refer to your monitor s documentation for recommende
22. cables are clear of the slot 6 Align your AMD FirePro graphics card with the PCIe slot and press it in firmly until the card is fully seated You may need to hold open the PCIe card slot locking mechanism with your finger when you seat the card 7 Screw in or fasten the graphics card securely AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Hardware and Software Installation 5 8 If your card requires supplementary power and must be connected directly to the power supply locate the appropriate power connector cable or cables from the power supply and connect it or them to the graphics card s supplementary power connector s which are usually located in the upper corner of the card Note Before installing a card that requires asupplementary power connection make sure your existing power supply has such a connection available 9 Make sure no internal cables are interfering with components inside the computer for example a cooling fan and replace the computer cover 10 Reconnect any cables that were disconnected during installation and plug in the computer s power cord 11 Turn on the monitor and then your computer If you have properly installed your graphics card operating system messages will appear and the boot procedure will proceed Your monitor will be running in a basic VGA video mode Higher refresh rates are not available at this stage of the installation Once you have in
23. cro Devices Inc AMD FirePro W9000 Graphics Accelerator 2 Getting Started One AMD CrossFire internal bridge interconnect per additional accelerator included 850 watt or better power supply with four PCIe AUX 8 pin and two PCIe AUX 6 pin power connectors For an up to date listing of certified power supplies see support amd com us certified power supplies Pages listing aspx Certified system case with good airflow and cooling highly recommended 1 2 Recording Serial Numbers The serial number and 102 part number on the graphics card are required for product registration and warranty proof of purchase may be required They are located on a sticker on the back of the graphics card and are shown in boldface and underlined in the illustration below Record these numbers in the space provided below and retain for future use 1 Remove the graphics card from packing 2 Locate the white label on the back of the graphics card 3 Record the serial number and 102 part number Figure 1 1 Typical Serial Number and 102 Part Number Arrangement S N 00000 0 P N 102C360100 Serial number S N 2 102 part number P N AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Chapter 2 Hardware and Software Installation This chapter details how to install your graphics accelerator in your system as well as where to download associated software and drivers 2 1 Installation Overvi
24. d resolutions and refresh rates 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 26 Reference 6 2 4 The screen image is off center or there are odd colors Try adjusting the brightness sharpness contrast and color balance controls of your monitor Try adjusting the centering and positioning controls of your monitor to position the picture on the screen Setthe monitor s RGB inputs and sync switches if this option is available to 75 Ohms with the sync set to external DFP monitor users Make sure that the DVI plug of your monitor data cable is digital only DVI D not integrated analog digital DVI I Refer to your monitor s documentation and contact your supplier or the manufacturer of the DFP monitor for information on how to obtain a suitable data cable plug If you need to use DisplayPort or Mini DisplayPort adapters other than the ones included with your graphics card make sure that you use AMD Eyefinity validated dongles For more information see http support amd com us eyefinity Pages eyefinity dongles aspx 6 2 5 The operating system warns that the graphics card isn t properly configured Make sure that the display resolution and refresh rate settings you have selected are supported by the monitor you have connected Check the driver installation and make sure that all software is correctly loaded corresponding to your operating system and applications Reinstall the drivers
25. d has already been successfully installed in the secondary slot slot one and that the primary slot slot zero is empty For an up to date listing of AMD CrossFire Pro certified motherboards and power supplies see http support amd com us certified Pages certified components aspx 1 Make sure the computer monitor and other peripheral devices are off 2 Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard 3 Remove the computer cover If necessary consult the computer manual for help removing the cover Remember to discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis 4 Locate the primary PCIe slot on the motherboard If necessary remove the corresponding back panel cover 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 14 AMD CrossFireTM Pro Technology 5 Align the new workstation card in the primary PCIe slot next to the existing graphics card and press firmly until the card is fully seated Figure 5 1 AMD FirePro Card Installation Note You may need to hold open the PCIe card slot locking mechanism with your finger when you seat the card 6 Fasten the workstation c
26. d installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding For continued protection against the risk of electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin This is a safety feature Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Contents Chapter 1 Getting Started ovr udi eee 4 pease Bae Ss Ve dA 1 1 System Reglretrients Se o etes Gate Dean lere e etie dad 0 D cita a e Re 1 1 1 1 Requirements for AMD CrossFire Pro Technology ssssssssse ss 1 1 Recording Serial N mbetrss eere HI te nee e te eem 2 Chapter 2 Hardware and Software Installation anaa 3 Overview eec tton e S tet IS D REUS tette etu tutu ticum 3 3 5 2 3 1 AMD Drivers 7 5 2 3 2 AM
27. ernal video camera Genlock generator lock is a type of output locking that synchronizes video outputs with an external reference signal generator Framelock is a synchronization method that uses output locking and also synchronizes 3D rendering on multiple GPUs Framelock and genlock for AMD FirePro workstation cards is provided by the ATI FirePro 8400 synchronization module Each synchronization module supports genlock and framelock for up to four GPUs per PC The following diagram shows the most important features of the S400 AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Reference 19 Figure 6 1 ATI FirePro S400 Side View AWN m e Two RJ 45 Connections for Framelock LED Indicator Light BNC Connection for External Synchronization Four Synchronization Module to GPU Connections Physical Mounting Unpowered SATA Power Connection Important Please note the following The RJ 45 connections are not ethernet connections TheBNC connection should not be connected to a cable distribution system or equivalent 6 1 2 2 Genlock Genlock is an example case of output locking Genlock refers to the ability to synchronize the pixel scanning of a GPU s display s to asynchronization signal that is generated outside the computer that the GPU is in This ensures that video output sources from multiple video output device
28. ew Once you have determined that your system meets the minimum requirements perform the following tasks to install your new graphics accelerator Detailed installation instructions are provided in the following sections 1 QO fF WN N If you are replacing an existing graphics accelerator uninstall the old graphics driver and software Note If you are using a motherboard containing an on board graphics solution and do not intend to use it as part of a multiple monitor display disable it Turn off and disconnect your computer system If needed remove any old graphics accelerator s Install the new graphic accelerator Reassemble and connect your computer system and display s Start the computer system and install the AMD FirePro drivers and configuration software Restart the computer system 2 2 Installing a PCI Express Graphics Card Please read all installation instructions completely before you begin If your computer has on board graphics you may need to disable it through the BIOS configuration For more information see your motherboard documentation Note Always handle a graphics card with care when adding or removing it from your system Never twist or bend your card Avoid interference from the card s fan housing with mechanical hinges or clips inside your system s chassis Make sure that the PCIe card slot locking mechanism on the motherboard is unlocked or open before inserting
29. figured 26 6 2 6 There are bus address or interrupt conflicts 26 6 3 Workstation Customer Care cc cos E EAD a Ee IAN rrt 27 6 3517 Contact InforfiatlOn state der etu abe emet fer lae met petet a eet ben emot sedans Mae 27 6 3 2 DisclallrieE us t tes ee tee ete stet etus Pub te e ute ee ete erede ent 27 6 4 Workstation Warranty Servite o cacumen re tee eec eplie deter een 27 6 4 1 SIPPING hates ats eet cef et S A tede Ae eer e dh 27 642 Eimiltati nisaa oet e AAG hoes AD HL dui cock etc pt ou dL Eos 28 6 5 International Compliance Information 0 0 00 28 6 5 1 FCC Compliance Information USA Hem 29 6 5 2 Industry Canada Compliance Statement Canada 30 6 5 3 CE Compliance Information European Union 30 Gi dA Electtical Sale oe eoram ty ot M qoo ou tr hk pute e oe adr Pepe 31 2 0 mee 31 6 5 6 KC Certification Information 32 6 5 7 BSMI Certification Information EEEE 33 6 5 8 C Tick Australia and New Zealand IR meme enne s eni 34 34 6 5 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European WI ueteres 0 teet edie ben HR ente Det esee de etate bine es ea ers 34 AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Chapter 1 Getting Started Before you begin installing your new AMD FirePro W9000 graphics card P N 102 C38801 xx please make s
30. for your graphics card 6 2 6 There are bus address or interrupt conflicts Make sure that the I O and memory addresses reserved for the graphics board are not used by other hardware devices The integrated on board VGA controller of your AMD FirePro card uses the following addresses hex I O Address Standard VGA I O 3B0 3DF Memory Addresses Video RAM A000 BFFF Video ROM C000 C7FF You cannot change the addresses of your AMD FirePro card In case of an address conflict try to modify the I O address of the add on card that causes the conflict To support the special graphics processor on the AMD FirePro card the system BIOS should automatically assign a system interrupt to the slot where the card is installed However there may be problems if your graphics card does not receive an interrupt or asystem interrupt is used for more than one device In case of problems check the system configuration utility of your operating system for the interrupt assignments AMD FirePro W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Reference 27 6 3 Workstation Customer Care The AMD Customer Care Web site has number of helpful resources including a knowledgebase of FAQs warranty services and the AMD FirePro Workstation Graphics Web Ticket Submission Page The Web site is complimentary and available at all times The address is http support amd com 6 3 1 Contact Information If you experience difficulties with
31. ices aspx or contact one of our Customer Service Representatives 6 4 1 Shipping Before shipping any unit for repair obtain an RMA number for warranty service When shipping your product pack it securely show the RMA and serial number of the product on the outside and ship prepaid and insured AMD will not be held liable for damage or loss to the product in shipment 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 28 Reference Standard warranty service consists of repair upon receipt AMD reserves the right to replace the product with a serviced product at their sole discretion at any time You are responsible for the cost of shipping the product to AMD AMD pays the cost of returning the product to you Products which are repaired under warranty are guaranteed for the remainder of the original warranty period Repairing or exchanging a product does not start a new warranty period If at the time of repair a product is already out of warranty or within the last 90 days of the warranty period AMD will guarantee the repair for the full 90 days All other terms and conditions of the original warranty apply 6 4 2 Limitations All warranties for this product expressed or implied will expire three 3 years from date of original purchase All accompanying cables and accessories are warranted for 90 days No warranties for this product expressed or implied shall extend to any person who p
32. ive Native Native Native mDP to DVI mDP to DVI 6 mDP mDP A A dDVI dDVI mDP mDP Native Native Native Native mDP to mDP to 6 mDP mDP VGA A VGA A VGA VGA mDP mDP Native Native Native Native mDP to DVI mDP to 6 mDP mDP A VGA A dDVI VGA mDP mDP Native Native Native Native mDP to No 5 mDP mDP HDMI P connection HDMI SDVI sDVI mDP to DVI mDP to DVI mDP to DVI MDP to DVI mDP to DVI MDP to DVI 6 SDVI sDVI P P P P P P SDVI sDVI HDMI HDMI mDP to mDP to No No No No 2 HDMI P HDMI P connection connection connection connection Adapters not included with your AMD FirePro W9000 can be purchased directly from AMD s Web site http www amd com or through your local AMD resellers Active displays will supersede passive displays For example if you connect a DisplayPort display to a system that already has two passive single link DVI displays one of the single link DVI displays will deactivate Additional configuration information can be found at http www amd com us products workstation graphics ati firepro 3d Pages ati firepro 3d aspx A list of compatible adapters dongles for AMD FirePro products can be found at http support amd com us eyefinity Pages eyefinity dongles aspx Important Windows XP supports a maximum of two displays for greater display functionality you must use Windows 7 Windows 8 Windows Vista or Linux 3 3 Using Adapters Your AMD Fi
33. playPort connections in Windows 7 Windows 8 Windows Vista or Linux Your AMD FirePro W9000 graphics card Mini DisplayPort 1 2 connections support a maximum resolution of 4096 x 2304 pixels and up to six displays Different types of displays can be combined within the following parameters Your AMD FirePro W9000 has two clocks Two displays connected with active adaptors active single link DVI dual link DVI and VGA can share a clock while displays connected with passive adaptors passive single link DVI and HDMI require a separate clock per device Monitors connected via passive adapters must all have the same resolution and refresh rate The following table shows some examples of multiple display configurations A indicates an active adapter is used and P indicates a passive adapter is used Display abbreviations are mDP Mini DisplayPort DP DisplayPort sDVI single link DVI and dDVI dual link DVI AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Table 3 2 Sample Display Configurations Display Configuration 9 Sample mDP mDP mDP mDP mDP mDP Total Display Connector Connector Connector Connector Connector Connector Output Configuration mDP mDP Native Native Native Native Native Native 6 mDP mDP mDP mDP mDP mDP Native Native Native Native mDPtoDP mDPtoDP 6 mDP mDP DP P P DP mDP mDP Nat
34. rePro product includes adapters to enable you to attach display types other than those included on the baseplate or cables Use the following procedure to attach a display using an adapter 1 Turn off your computer and monitor 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 10 Display Configuration 2 Plug the adapter into the connection from the baseplate of your AMD FirePro product and tighten the thumbscrews if there are any 5 Connect your display s cable to the adapter and tighten the thumbscrews if there are any 4 Turn on your display first then your computer Use the Control Center application to configure the new display should you need to do so AMD FireProTM W9000 Graphics Accelerator 2012 Advanced Micro Devices Inc Chapter 4 Using the Control Center Software 4 1 Control Center Overview The Control Center software application contains settings for configuring and fine tuning your AMD product Use it to manage desktops and displays optimize your graphics processor for enhanced 3D application and video quality and configure your CPU for improved power savings or system performance You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD productis configured and running as efficiently as possible The application provides a Standard View for guided configuration and
35. s such as workstations cameras or video recorders are combined or switched properly Without proper synchronization switching between sources may cause the picture to jump or be lost momentarily while the receiving device tries to lock to a new signal Genlock is commonly used in video post production nonlinear editing NLE and broadcast environment Its use ensures that a workstation s graphics output is locked 2012 Advanced Micro Devices Inc AMD FireProTM W9000 Graphics Accelerator 20 Reference to an externally generated signal guaranteeing that devices cameras videotape recorders character or title generators and so on work together effectively Typically a workstation user plugs a house sync signal into the graphics board typically set at NTSC U SJ PAL Europe or HDTV rates instructing the graphics board to trigger various edges of the external sync signal The house sync signal connects to the BNC connection on the AMD FirePro W9000 The following diagram shows a single PC with four GPUs connected to an AMD FirePro W9000 synchronization module genlocked to an external signal generator Figure 6 2 Single PC with Four GPUs Genlocked to an External Signal Generator EEEE E Sync Generator When a display device is genlocked the rate at which pixels are shown on the display is matched to a timing signal generated by an external signal source This type of synchronization can be used to coordina
36. slation Class B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area KN22 and KN24 6 5 7 BSMI Certification Information Taiwan Class A 5 65 m ABE EEN P BH RF AASB ASA CARRE FAS BRERA BAAR gt Translation This is a Class A Information Product when used in residential environment it may cause radio frequency interference under such circumstances the user may be requested to take appropriate countermeasures D33A27 0 CNS13438 Class B D33A27 0 CNS13438 2012 Advanced Micro Devices Inc AMD FirePro W9000 Graphics Accelerator 34 Reference 6 5 8 C Tick Australia and New Zealand C ACMA Australian Communications and Media Authority Radiocommunications Act 1992 Australia per notices of section 182 AS NZS CISPR 22 6 5 9 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Compliance on the AMD Web site 6 5 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc A AMD FireProTM W9000 Graphics Accelerator 20
37. stalled the AMD FirePro drivers and software you can use the Windows Display Properties dialog to adjust your video settings and configure multiple monitors Proceed to install the software and drivers for your AMD FirePro graphics card 2 3 Installing Graphics Drivers and Software To install or remove the drivers and software you must be logged on as a user with administrator rights Drivers and configuration software which include the Control Center software application are provided to both operate and take advantage of all the features of the graphics accelerator For information on some the key features that are available for your product see Chapter 4 Using the Control Center Software p 11 2 3 1 AMD Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware such as a graphics card When you install a new graphics card you must also install the driver and configuration software the card requires to function properly You also need to install or reinstall your AMD FirePro drivers when you have reinstalled or upgraded your operating system or when you download updated drivers The latest drivers are available from AMD s Web site at support amd com us gpudownload Pages index aspx Note When reinstalling drivers always uninstall any previous drivers that are on your system even if they are for the same graphics card Always start fresh
38. support dual video input Passive with Horizontal Invert Dual Head Select this option for passive stereo display devices that support horizontally inverted stereo image pairs Passive with Vertical Invert Dual Head Select this option for passive stereo display devices that support vertically inverted stereo image pairs The vertical and horizontal interleaved stereo modes are available only for graphics cards with auto stereo support via a stereo 3D output Passive stereo modes can be enabled in Cloned Desktop mode only When a passive stereo mode is selected your system will automatically reboot and work in clone mode Extended Desktop mode is not compatible with passive stereo modes 6 1 2 Synchronization 6 1 2 1 Overview In order for computing video applications to function properly with multiple displays or external video devices special signal processing called output locking is required Output locking synchronizes the display output of a GPU to a controlling signal rather than allowing the display to refresh according to the state that a GPU finds itself in after being turned on This controlling signal may be internally or externally generated and function alone or in conjunction with other GPUs Output locking is required to ensure the video signals from multiple sources are synchronized such as a video wall comprised of multiple small displays or when computer generated graphics are combined with video from an ext
39. te the pixel scanning of displays connected to a single computer or displays connected across multiple computers A device providing a timing signalis known as a timing server whereas a device using such a signal is known as a timing client Timing Server A timing server provides the timing signal to which timing clients can be synchronized The source of this signal can come from one of the following A signal fed directly into the house sync BNC connection on the sync module The display rate of a display device attached to the current computer Timing Client A timing client synchronizes itself using the timing signal received from a timing server Timing clients can be any number of the following Oneor more displays attached to the current computer Another computer connected downstream from the current computer via one or both of the RJ 45 connections on the sync module essentially propagating the timing signal across a set of connected computers Use the Workstation gt Synchronization page of Catalyst M Control Center to select and configure timing clients and servers You can also use this page to view the current status of external connections on the synchronization module Note The settings on this page are available only if your computer is properly configured for synchronization If necessary follow the instructions on the page to correctly configure your computer AMD FireProTM W9000 Graphics Accelerator
40. urchases the product in a used condition The liability of AMD in respect of any defective product will be limited to the repair or replacement of such product AMD may use new or equivalent to new replacement parts Defective product will be sent in for repair or replacement only AMD makes no other representations or warranties as to fitness for a particular purpose merchantability or otherwise in respect of the product No other representations warranties or conditions shall be implied by statute or otherwise In no event shall AMD be responsible or liable for any damages including but not limited to the loss of revenue or profit arising From the use of the product as a result of any event circumstance action or abuse beyond the control of AMD whether such damages be direct indirect consequential special or otherwise and whether such damages are incurred by the person to whom this warranty extends or a third party From the loss of use of the product as a result of any event circumstance action or abuse beyond the control of AMD whether such damages be direct indirect consequential special or otherwise and whether such damages are incurred by the person to whom this warranty extends or a third party Unauthorized repairs to an AMD board level product will void the warranty offered by AMD AMD reserves the right to refuse to service any product which has been altered modified or repaired by non AMD service personnel 6
41. ure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter 1 1 System Requirements The following are minimum requirements for installing a single AMD FirePro W9000 graphics accelerator AMD Opteron AMD Phenom AMD Athlon Intel Xeon or Intel Core CPU Motherboard with available x16 lane PCI Express connection slot and correct chipset driver 1 GB of system memory Internet connection or CD ROM DVD ROM drive for installation software 550 watt or better power supply with one PCIe AUX 8 pin and one PCIe AUX 6 pin power connector Windows 7 Windows 8 Windows Vista Windows XP or Linux operating system 64 bit is recommended Windows Vista Windows 7 or Windows 8 is recommended for full feature functionality High resolution multi sync or multi frequency display s Use of three of more displays with AMD Eyefinity technology requires DisplayPort capable displays or AMD Eyefinity validated dongles For more information see Connecting Displays p 7 1 1 1 Requirements for AMD CrossFire Pro Technology The following are requirements for installing an additional graphics accelerator for AMD CrossFire Pro configurations AMD CrossFire certified motherboard For more information see support amd com us certified Pages certified components aspx A second AMD FirePro W9000 graphics accelerator 2012 Advanced Mi
42. xpense Warning Changes or modifications to this device not expressly approved by Advanced Micro Devices Inc could void the user s authority to operate the equipment FCC Part 15 Subpart B Class A Class B This product complies with FCC Rules Part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee thatinterference will notoccur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for
43. your AMD FirePro product you can contact AMD Customer Care in the following ways The latest contact information and tips for faster service can be found on the AMD Global Technical Support page at http support amd com us contacts Pages global technical support aspx 6 3 2 Disclaimer AMD Customer Care will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the product whether your product contains a defect and whether your product should be returned to AMD for warranty service AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product itis your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange AMD is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget AMD Customer Care reserves the right to limit support options for products that are not registered or are at End of Life 6 4 Workstation Warranty Service For warranty service instructions visit http support amd com us warranty Pages SupportWarrantyServ
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