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gvr3552 User Manual - Grandstream Networks

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1. F oS y N a A A SNE PS y ep Figure 16 Live Preiew Page Right Click Menu GVR3550 GVR3552 User Manual Page 35 of 121 GRANDSTREAM CONNECTING THE WORLD LOCAL PREVIEW GVR3550 GVR3552 would directly enter live preview screen once booted up users could preview the live preview screen without login but unable to make any operations Only after logged 1n users could make basic preview operations and other setups PREVIEW STATUS Preview camera status The camera has not been added camera preview connecting the camera camera connection failed Table 11 Preview Page Camera Status Explanation Add camera If there is no existing camera click this button to quick enter the camera settings page to add camera Camera preview Display camera preview page 9 9 Camera Failed to connect camera K connection Failed Stop preview The insufficient performance of GVR may cause preview failure Tap gt when recording on the icon to preview the closed page Failed On the preview page the recording and alarm status of each camera could be distinguished by the tag on the top right corner of each camera Table 12 Preview Status Explanation Motion Detection Alarm when detecting dynamic motion in detection area Alarm Di VO Alarm Alarm when the remote camera is connected to lO alarm device camera A Signal Loss Alarm when no signal detected e Recording The monitoring camera is in recording mode
2. O a To establish a working surveillance system users have to get following equipment based on own requirement The following table is for reference only GVR3550 GVR3552 User Manual Page 14 of 121 GRANDSTREAM CONNECTING THE WORLD Table 3 Optional Equipment List Monitor display or TV either OK but at least one Video Display Device 1 required IP Cameras 1 Minimum IP Network Cameras Keyboard Optional USB Keyboard Mouse Optional USB Mouse Hard Disk Driver 1 Minimum Compatible SATA HDD Max capacity 4TB Audio Device Optional Audio In Out Device microphone speaker pickup Alarm In Out Device smoke sensor IR sensor Alarm Device Optional i magnetic sensor siren etc Green Phoenix Wire holder GVR3552 should prepare itself To connect to Opuonai external input output alarm GVR3550 PRODUCT APPEARANCE Figure 1 GVR3550 Front Panel Table 4 GVR3550 Front Panel Buttons Explanation a AN Power indicator Network Indicator e Dark Abnormal network connection or has no access 2 ie to network e Green Normal network connection e Flashing Transmitting data HDD Indicator e Solid green HDD perfectly working e Flashing Reading data e Nark No HDD detected GVR3550 GVR3552 User Manual Page 15 of 121 GRANDSTREAM CONNECTING THE WORLD Function Status Indicator To indicate whether the numeric buttons are being used as functional button once 4 fn presse
3. Reset ss U Go DC IN 12V Rese e SATA VGA Power Input SATA larm Grounding P VGA Output HDMI Audio Outpu 1080p I E Alarm Input VOS AG Remote Devices Network User Network User Figure 6 Connect GVR3550 Diagram EN Alarm Output Audio Input Power Input ALarmlnput id Network User Network User Remote Devices Figure 7 Connect GVR3552 Diagram GVR3550 GVR3552 User Manual Page 22 of 121 GRANDSTREAM CONNECTING THE WORLD NETWORK CONNECTION Users could log in the Web page with the administrator account after plugging in the network cable to GVR3550 GVR3552 go to Menu gt Status gt Network Status to view the network status like IP address and network sending receiving rate For details please refer to the chapter Network Info EXTERNAL USB DEVICE GVR3550 GVR3552 USB interface could be connected to mouse and keyboard or a USB storage device NOTE gt The USB interface voltage on the front panel of the GVR3550 is a little higher A than the one on the back panel it is suggested that the USB interface on the back panel connect to mouse and keyboard while the one on the front panel connect to USB storage devices PLUG IN USB MOUSE KEYBOARD Users could check whether the mouse and keyboard are installed successful after plugging in them The mouse or keyboard might be not compatible with GVR3550 GVR3552 If can t be detected please replace
4. Figure 3 GVR3552 Front Panel Table 6 GVR3552 Power Indicator Explanation a AN Power indicator Network Indicator e Dark Abnormal network connection or has no access 2 Ze to network e Green Normal network connection e Flashing Transmitting data HDD Indicator e e Gold green HDD perfectly working e Flashing Reading data e Nark No HDD detected Figure 4 GVR3552 Back Panel GVR3550 GVR3552 User Manual Page 18 of 121 GRANDSTREAM CONNECTING THE WORLD 1 POWER Power switch 2 DC IN 12V Power Input Input 12V DC 3 Reset Reset Button To reboot device or reset factory e Long press for more than 10 seconds factory reset e Press when power on reset when the GVR is abnormal 3 e SATA eSATA Interface To connect eSATA device 4 e USB Interface To connect to USB devices like mouse keyboard and USB flash drive 5 VGA VGA Video Output To output analog video signal connecting to a monitor to view record 6 HDMI HDMI HD audio video output interface transmit uncompressed HD video and multichannel audio data to display device with HDMI interface 7 7 Audio Input Receiving analog audio signal from S in A oda ALARM IN ALARM OUT microphone pickups and other devices Audio Output Output analog audio signal to device like speaker Network Port 10M 100M 1000M adaptive Ethernet interface Alarm Input Interfaces 1 16 16 alarm input interfaces recei
5. Record Playback CH Main Menu Logout 3 Reboot Figure 25 Preview Page Shortcut Button Menu LOCAL PLAYBACK Click right mouse and select Video Playback to enter the playback page as shown in figure 25 Users could make operations like Search Playback Tagging Start Clipping etc GVR3550 GVR3552 User Manual Page 45 of 121 GRANDSTREAM CONNECTING THE WORLD Switch search mode Search Date Set Semi date Replay Camera E E KA H Select E HIR IR EE up to 4 cameras AER WIR UR ET AXA IR UN EK Pee ER ER Ki set playback time 5 24 Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Cameral Camera Camera3 Cameras Z Select Al Manual Recording Schedule Recording 10 Alarm E Motion Detection Signal Loss E PC Alarm Figure 26 Video Playback Page SEARCH RECORD Users could search video by time or by tag SEARCH BY TIME Select camera up to 4 cameras the same time after selecting the recording date then click the Search button to search The matching video would be displayed in the status toolbar as shown in figure 26 24 Hour y 1 2 3 4 5 6 7 8 9 10 11 12 13 14 18 16 17 16 19 20 21 22 23 24 v Select All Manual Recording Schedule Recording IO Alarm Motion Detection Signal Loss IPC Alarm Figure 27 Video Playback Video Status Toolbar There are color descriptions about the video status on the bo
6. Mute Unmute The camera is in manual record mode The default path CAGVR_Record Capture preview screen Users could save the snapshots under CAGVR_Capture directory on PC When the volume in on if the remote camera is installed with audio input device users could listen in to the remote party Start Stop When the intercom is on if the remote camera is installed with audio Intercom output device users could speak to the remote camera via local audio input device PTZ Control Click to enable PTZ control to configure PTZ preset patrol and pattern Switch to Full Switch the current screen to full screen or double click to enter full Screen screen mode double click again to exit full screen Instant Playback video in preset time It will prompt The selected camera has Playback no video if has no existing video Users could set the preset time in Image Config Close Preview Basic System Settings chapter Enter the corresponding page to adjust the current window image Close preview window Table 42 Remote Preview Camera Specifications Camera Click right mouse to enter the stream settings page to set primary Stream stream or secondary stream Recording Display the current camera recording status being recorded or not Status The video file is saved on PC GVR3550 GVR3552 User Manual Page 104 of 121 GRANDSTREAM CONNECTING THE WORLD PLAYBACK Please refer to the chapter Local Playback to view remote p
7. Table 26 Abnormal Alarm Parameters Explanation Parameter Explanation Disconnection Alarm Alarm when no cable access detected HDD Empty Alarm Alarm when no HDD access detected HDD Full Alarm Alarm when HDD is full HDD Error Alarm Alarm when detecting HDD error IP Conflict Alarm Alarm when the IP address is conflict with the GVR address NETWORK SETTINGS Network Settings includes Basic Settings Advanced Settings and Security Settings Users could easily connect to network and configure network security GVR3550 GVR3552 User Manual Page 68 of 121 GRANDSTREAM CONNECTING THE WORLD BASIC SETTINGS Basic Settings page 1s shown in figure 52 users can choose to obtain IPv4 address automatically or manual set static IP address or use PPPoE GVR3550 is available only when network setup is correct DHCP Camera Managemen Static IP IP Address Schedule Subnet Mask Gateway 0 0 0 MTUI Byte DNS Server 1 DNS Server 2 PPPoE Username Password Preferred DNS 0 0 0 0 Secondary ONS 0 0 0 0 Figure 53 Network Settings Basic Settings Page Table 27 Basic Network Parameters Explanation DHCP Obtain IPV4 address from the DHCP server automatically Static IP Set static network parameters IP Address Manual enter the IPV4 address Subnet Mask Manual enter the IPV4 subnet mask Gateway Manual enter the IPV4 default gateway address MTU Byte Enter MTU Maximum Transmission Unit the maximum data p
8. 5 6 7 8 9 o Figure 69 User Management Edit Normal User Besides camera privilege the operator user also has configure privilege Check to set See figure 69 GVR3550 GVR3552 User Manual Page 83 of 121 GRANDSTREAM CONNECTING THE WORLD Camera Privilege Operator b Y Camera Management Search amp Config Record Mode Config Camera Event Settings wv Encoding Config Schedule Schedule Config Holiday Config Alarm Config IO Alarm Config Abnormal Alarm Config Network Settings Basic Settings Advanced Settings System Settings Basic Settings Date amp Time Display Settings Email Settings Local View Control HDD Management User Management NTP Server Figure 70 User Management Edit Operator User NOTE gt gt Allusers have the permission to access local preview by default Local preview has no access restrictions DELETING A USER All user accounts can be deleted except the administrator account Check the user you want to delete then click on the Delete button below the page to delete Privilege Specifications Administrator All privilege by default Operator Camera privilege and part of configure privilege except User Management Upgrade Reset and Import Export Normal User Part of Camera Privilege except Manual Operation Camera Privilege Remote Preview Manual Operation Playback Configure Privilege Camera Management Schedule Alarm Config Alarm Settings Network Settings Syst
9. Firmware Server Path specifies to fulfill auto deployment GVR3550 GVR3552 User Manual Page 85 of 121 GRANDSTREAM CONNECTING THE WORLD The upgrade will use force TFTP BACKUP GVR3550 GVR3552 supports quick backup record and search backup record Users could choose the camera and set the record time for quick backup or search file for backup via record type file type or record time See figure 71 Camera Upgrade Backup File Type Reset Reboot Stant Time Im port SEX port End Time Troubleshooting Video Type AM Types All Types 2014 08 04 2014 08 04 08 49 34 08 49 34 Figure 72 Backup Page Record Backup QUICK BACKUP NOTE A gt Quick backup video and search backup video only support local 1 Select camera and input record type file type start time and end time click on the Quick Backup button 2 Access the Backup page as shown in figure 72 Click on the Refresh button to refresh the device name that saves the file GVR3550 GVR3552 User Manual Page 86 of 121 GRANDSTREAM CONNECTING THE WORLD file saving usbl 1 v Figure 73 Backup Page Quick Backup Page 3 Click on the Backup button to export all files Backup 1 1 0 Figure 74 Backup Page Quick Backup Progress Bar SEARCH BACKUP 1 Select camera and set record type file type record time 2 Click on the Search Backup button to enter the corresponding page as s
10. GVR3550 GVR3552 User Manual Page 36 of 121 GRANDSTREAM CONNECTING THE WORLD A dialog box will pop up in the center page to prompt the users if there is an abnormal alarm or local I O alarm go to Settings page to set first as shown in figure 16 System Warn io ee Port aul disconnected Figure 17 Abnormal Alarm Prompt Alarm prompt can be minimized to the lower right corner of the page you can click on to view the alarm details If there always been alarm triggers the prompt will pop up in the center of the page every 5 minutes Table 13 Abnormal Alarm Explanation Disconnection Alarm HDD Empty Alarm Alarm when the network is disconnected Alarm when no HDD detected HDD Error Alarm Alarm when HDD is abnormal HDD Full Alarm Alarm when HDD is full Alarm when detecting the IP address of another device is in conflict IP Conflict Alarm in the GVR in the network Local I O Alarm Alarm when detecting I O alarm on GVR3550 BASIC PREVIEW OPERATION If need to make basic operations to one specified camera users could access the preview page and click left mouse to bring up the menu bar as shown in Figure 17 Click the buttons on the menu bar to make corresponding operations Dog F OANA D Figure 18 Basic Preview Operations Table 14 Basic Preview Operations Explanation Close The camera is not recording now Recording s Auto The camera is in schedule record mode Recording
11. Port Username Password GRANDSTREAM CONNECTING THE WORLD Select camera You cannot select the existing camera Supports Grandstream series cameras and cameras compatible with ONVIF protocol Set the protocol to TCP or UDP Set the IP address of the remote IP camera Set the port number of the remote IP camera The default is 80 Set the username to connect the remote IP camera The default is admin Set the password to connect the remote IP camera The default is admin the GVR3550 GVR3552 use are both default if not the connection may fail NOTE gt When trying to connect to the remote IP camera the username and password Please manual modify the remote IP camera username and password Table 20 DVS Parameters Setting Explanation IP Address Set the IP address of the DVS device Username Set the username to connect the DVS device The default is admin Password Set the password to connect the DVS device The default is admin Analog Interface Configures DVS analog interface count You could see the list of interfaces if there Count exist more than one interface RECORD MODE CONFIG Record Mode Configuration page is as shown in figure 36 users could click one camera to set Close Record All Day Record and Schedule Record GVR3550 GVR3552 User Manual Page 55 of 121 GRANDSTREAM CONNECTING THE WORLD Camera Management All day All day All day All day All day All day Camera 2 Camera 3 Came
12. 1080p H 264 BP MP HP 4 cameras 720p or 2 cameras 1080p output Local Live output simultaneously 16 cameras VGA simultaneously VGA output up to Preview output up to synchronous 24 cameras i i synchronous 24 cameras remote live preview remote live preview Playback 4 cameras simultaneous local and 4 cameras simultaneous local and remote Trigger Event Alarm Intelligent Search Total Storage remote playback Motion detection alarm VO alarm event alarm and abnormal alarm Time amp date recording type cameras tag Grandstream customized RAID 0 and RAID 1 It is recommend not playback Motion detection alarm I O alarm event alarm and abnormal alarm Time amp date recording type cameras tag Grandstream customized RAID 0 and RAID 1 It is recommend not to KAE RW ere Te Ureiz ee Winen use more than 16 cameras when using RAID1 using RAID1 Redundancy Supports record backup to USB external Supports record backup to USB external devices devices QoS Layer 2 QoS 802 1Q 802 1p and Layer 2 QoS 802 1Q 802 1p and Layer 3 Layer 3 QoS ToS DiffServ MPLS GVR3550 GVR3552 User Manual QoS TOS DiffServ MPLS Page 28 of 121 IP Camera Provisioning Network Protocols Security All Grandstream GXV36xx series IPCs GXV35xx DVS or compatible ONVIF IPCs Supports HTTP HTTPS ONVIF TCP UDP RTP RTCP RTSP HTTP HTTPS ARP ICMP DNS DDNS DHCP client and server NTP client and se
13. 5 GVR3552 Back Panel Buttons Explanation LL 2 III Ml E e el DC IN 12V Reset e SATA VGA HDMI ALARM IN ALARM OUT GVR3550 GVR3552 User Manual GRANDSTREAM CONNECTING THE WORLD Power Input Input 12V DC Reset Button To reboot device or reset factory e Long press for more than 10 seconds factory reset e Press when power on reset when the GVR is abnormal eSATA Interface To connect eSATA device USB Interface To connect to USB devices like mouse keyboard and USB flash drive VGA Video Output To output analog video signal connecting to a monitor to view record HDMI HD audio video output interface transmit uncompressed HD video and multichannel audio data to display device with HDMI interface Audio Input Receiving analog audio signal from microphone pickups and other devices Audio Output Output analog audio signal to device like speaker Network Port 10M 100M 1000M adaptive Ethernet interface Alarm Input Interfaces 1 16 16 alarm input interfaces receiving binary signals from external alarm sources like normally closed alarm and normally open alarm Alarm Output Interfaces 1 2 2 set of alarm output interfaces output alarm signal to external alarm device power supply is required for external alarm device Alarm Grounding Grounding FAN For heat dissipation Page 17 of 121 GRANDSTREAM CONNECTING THE WORLD GVR3552 PRODUCT APPEARANCE
14. 88 O EE EE A 89 E T A 90 TEE 97 eo 99 TEE ON EE EE N 93 EE e ee ee eee 94 A op T E 06 N 97 EE EE ig A Ne op E N E SU ee ee 99 a 100 E ee N Ee 101 IE EE EE Ee 102 EE EE A 103 EE EE Ne 105 AE ET EE N N an 106 as 107 tege 107 MES 109 RE SE N ga eee ay 110 BERENS 141 AA 113 e ee ee 114 Page 6 of 121 Last Updated 09 2015 Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 Table 18 Table 19 Table 20 Table 21 Table 22 Table 23 Table 24 Table 25 Table 26 Table 27 Table 28 Table 29 Table 30 Table 31 Table 32 Table 33 Table 34 Table 35 GVR3550 GVR3552 USER MANUAL Firmware version 1 0 0 72 y GRANDSTREAM CONNECTING THE WORLD Table of Tables GVR3550 GVR3552 User Guide GVR3550 Package List eeerromernnnnnnnnnnnnnnnnennnrn cananea rene recreo rnnnrrnnnrrrrnnnrars 14 GVR3552 Package Listes esssesessesesssesessseseesneeessnseessneeesnneessniessnsessiieessunessnnscssnieessneen 14 Optional Equipment Listes ssesseesseseseeeseeeesneeessneeessneeecssneessnseesssnsessniesssnecssnecsssnssssnesesnnsessneass 15 GVR3550 Front Panel Buttons Explanations iessiesseessieesseeeessnieesssneesnteeessnneessineeennnnen 15 GVR3552 Back Panel Buttons Explanation ermrrmnnncnnnnnennnennnnnnnncnnnnnnnnnon ee RR Roe ee RR ee ERK Roe ee RR ee ee 17 GVR3552 Power Indicator Explanation eneen 18
15. Camera 11 S BEEBE EE Cancel all Mappings Mapping by order GRANDSTREAM CONNECTING THE WORLD Camera 10 Pa Camera 12 Pa Next Page Last Page Patrol Intervals Sec 20 Figure 61 System Settings Page Local View Control The name of connected camera ill be displayed on the left list as shown in figure 60 Click on to access the camera list page check before the camera name to map the camera to certain screen as shown in figure 61 GVR3550 GVR3552 User Manual Page 78 of 121 GRANDSTREAM CONNECTING THE WORLD e Camera Apply Please select a camera applying to the screen Camera 1 Camera 2 Camera 3 Camera 4 Camera 5 Camera 6 Camera 7 Camera 8 e Camera 9 Camera 10 Camera 11 Camera 12 Camera 13 Camera 14 Camera 15 Camera 16 Camera 17 Camera 18 Camera 19 Camera 20 Camera 21 Camera 22 Camera 23 Camera 24 Figure 62 Local View Control Apply Camera HDD MANAGEMENT HDD Management page is shown in figure 62 Users could view each HDD storage status or format HDD erase data configure attribution etc Add new volume Ka Volume Option RAID Level RAID Status Total Space Free Space Volume Mode Camera Management Schedule Volumel Functional 1000 2GB 316 216GB Read Write Alarm Config Volume2 Functional 2000 4GB 1185 41GB Read Write Network Settings System Settings Attribution Volume Serial No Total Space HDD Status Volumel Z1DCEEDD 1000 2GB Volume2 W1E37BLO 2000 4
16. Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 GVR3550 GVR3552 USER MANUAL Firmware version 1 0 0 72 y GRANDSTREAM CONNECTING THE WORLD Vanua Add Camera Pae EE EE EE 54 A 54 TE AE EE EE EE N 56 II A 56 ners vent e OE 57 Gate 58 ET O NU A 60 TE Schedule E 61 E E 62 A E E 63 O A 64 TE ep Ra ep TR ME 66 EE eaten EE 67 TT EE A O 68 TE O tetas 69 TEE EE A 70 UP En EE AE eee eee eee eee 7 N T EE EE eeeeetene ence 72 RE e RR N NE 73 N AE EO Ee ene 25 Seege 76 SE 77 SE ME AE EE N EE ON 78 ere 79 E ET 79 ZE E Sn 80 va N EE NE EE ee 80 Syston stings Page EE LU IA 87 TT E 82 oe EN EO EE ee EE ee EE E 83 Vermont A Neral EE E 83 TEE EE E 84 E E E A 85 RE N EE N 86 EE N EE eres eseenenee 87 ut Ou AE N E 87 Page 5 of 121 Last Updated 09 2015 Figure 75 Figure 76 Figure 77 Figure 78 Figure 79 Figure 80 Figure 81 Figure 82 Figure 83 Figure 84 Figure 85 Figure 86 Figure 87 Figure 88 Figure 89 Figure 90 Figure 91 Figure 92 Figure 93 Figure 94 Figure 95 Figure 96 Figure 97 Figure 98 Figure 99 GVR3550 GVR3552 USER MANUAL Firmware version 1 0 0 72 y GRANDSTREAM CONNECTING THE WORLD A
17. Fully customizable recording rules time based event based or manual e Patent pending storage system design that is resilient against power interruptions e Automatic recording resume on system boot up after power failure e Automatic recycle of recording files when the storage is full e Complete security features including access control event alarm system logs and encrypted recording file e Easy to use search features based on date time event camera and types e Recording backup to USB or eSATA external drives or network cloud storage e 1 RJ45 10M 100M 1000M network interface e 1 HDMI and 1 VGA output for FHD local playback e Supporting up to 4 SATA hard drives and 1 eSATA with with RAID 0 and RAID 1configuration GVR3550 GVR3552 User Manual Page 10 of 121 GRANDSTREAM CONNECTING THE WORLD SAFETY COMPLIANCE These instructions are intended to assist users with the operation of the GVR3550 GVR3552 avoid dangerous situations or damage the device AN Warning May cause serious injury or death if any of Caution Equipment may be damaged if any of the the warnings below are neglected following caution messages are neglected Warning Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with DC 12V according to the IEC60950 1 standard Please refer to the technical specifications for more details Do not use a third party power adapter or power cord When the devi
18. GVR3550 Camera Port is channel Please pay attention The detail information is as follows Event Type name Triggered time time GVR3550 MAC mac GVR3550 IP ip Email Address Template Variables name Camera event or system alarm type time The date and time when alarm event triggered channel Camera number or IO port which alarm event triggered mac Mac address for GVR3550 ip IP address for GVR3550 Figure 60 System Settings Page Email Settings Follow the steps to set Email 1 Input SMTP server address 2 Input display name sender address username and password 3 Set receiver address GVR3550 GVR3552 could set up to 3 receiver addresses Users could send differ ent alarms to different receivers 4 Set send interval All alarms in this interval will be sent together in one Email 5 Input mail subject and template Users could use default ones or custom them Input email address and click on Test to test if the configurations are effective Table 31 Email Template Parameters Specifications Key Word Explanation name Alarm name time The time to trigger alarm channel The camera to trigger alarm GVR3550 GVR3552 User Manual Page 77 of 121 mac MAC address of GVR3550 ip IP address of GVR3550 LOCAL VIEW CONTROL Users could set cameras and patrol time intervals as shown in figure 60 Camera Management Schedule H Alarm Config Cam Camera 9 q Network Settings System Settings
19. GVR3550 GVR3552 Software Specifications eects eee teeesseesnneecssnneessnnessnneeesnneeen 28 GVR3550 GVR3552 Hardware Specifications eneen 29 GVR3550 Remote Control Icons Explanati0n rrerreeeerre eers ek Reese RR Reekse RR RR ge ER RR eek RR ee RR RR ee RR Roe RR RR ee ee RR 30 Soft Keyboard Specificationge sess eeee RR seek RR ER RR eek RR OER RRReeERRReERRRK GER RRRReERRR KERR RR eeeRRRReeRRRKeeeR RR ese RR 33 Preview Page Camera Status Explanation eneen 36 Preview Status Explanations seess 36 Abnormal Alarm Explanatio eessen 37 Basic Preview Operations Explanations esse seek RR sek RR ee RR RR ee RR Roe RR RR e ERK RR eeE RR Rae RR RR eeeR RR resette tenne 37 PTZ Control Parameters Explanation seen 39 Right Click Mouse Menu Parameters Explanation seenen 44 Video Status Parameters Explanation een A7 Video Playback Toolbar Explanation eene 48 Camera Parameters Setting Explanation emmerrnnnnnnnnncnnnnnrnnnnonnnnnnn eek RR Roe RR RR ee RR Roe RR Rea ee RR ee RR 54 DVS Parameters Setting Explanations sssssssssssssseesssssesssssessneessnsesssnessseessnseessaesssseessasecssnseesseees 55 Record Mode Config Parameters Explanation eene 56 Camera Events Settings parameters Explanation enee 57 Camera Alarm Parameters Explanations ississiesssiisessesessieessnnecsnseeesssisessniieesnnseessneesnneees 58 Encoding Config Parameters Explanation eene 59 IO Alarm Config Parameters Explanations ssissessssieeesieeessiseessneecniesssessnnessnneessnnessn
20. GVR3550 GVR3552 User Manual Page 37 of 121 P gen EER DEBE NOTE Manual Recording Capture Mute Unmute Start Stop Intercom PTZ Control Switch to Full Screen Instant Playback Image Config Encoding Config Digital Zoom GRANDSTREAM CONNECTING THE WORLD The camera is in manual record mode Capture preview screenshots The external storage devices like USB need to be connected first and users should configure the save path When the volume in on if the remote camera is installed with audio input device users could listen in to the remote party When the intercom in on if the remote camera is installed with audio output device users could speak to the remote camera via local audio input device Click to enable PTZ control to configure PTZ preset patrol and pattern Switch the current screen to full screen or click D to exit full screen Playback the video in preset time It will prompt The selected camera has no video if has no existing recording Users could set the preset time in Basic System Settings chapter Enter the corresponding page to adjust the current window image Enter the corresponding page to configure camera encoding parameters Only available when in fullscreen mode gt Start intercom will open sound of the camera the same time Close the intercom to go back to its previous status gt If one camera has opened sound or enabled intercom if you want to open
21. Recording Primary Stream Secondary Stream Video Codec Resolution Bit Rate Control Image Quality Bit Rate kpbs Frame Rate fps frame Interval SCHEDULE SCHEDULE CONFIG Select camera Once selected it will display the camera s IP and model Display camera name on preview screen Defines whether to display time on preview screen Defines whether to display camera time on preview screen Displaying camera s name and time on Top Left or Bottom Left on preview screen Defines whether to record audio when recording Configure parameters Configure parameters Select the Codec the camera supports Beta version just supports H 264 Configure the resolution for each camera Supports no more than 1920 1080P When set to CBR the image quality is inalterable If set to VBR configure the image quality based on the range the camera provides When the bite rate is set to VBR configure the image quality based on the range the camera provides Set the bite rate to change image quality greater bit rate brings better image quality The range is 256 8192Kbps The range is1 30fps or auto The range is 1 100s Users could add new schedule and manage schedule record and alarm event of each camera Users could add up to 16 schedules see figure 42 GVR3550 GVR3552 User Manual Page 59 of 121 New Schedule Camera Management Delete Schedule Add New Schedule GRANDSTREAM CONNECTING THE WORLD Al
22. Search Click to search log and display it in the log list Export Log Export the log and save it to the target path Clear Log Click Clear to clear syslog Playback When the syslog type is alarm event the playback button is blue Click the button to playback the video Details Click to view the log details STATUS Status includes Recording Info System Info Network Info Resource Usage Alarm Info and HDD Info GVR3550 GVR3552 User Manual Page 94 of 121 GRANDSTREAM CONNECTING THE WORLD RECORDING INFO User could view the connected camera status and the schedule record on GVR3550 GVR3552 See figure 81 Camera Status Schedule Nametfholiday Recording info All day Close Schedule Schedulel Metwork Info All day Resourt a Usage All day All day Alarm info All day HDD Info All day All day All day All day All day All day All day All day All day Figure 82 Recording Info Page GVR3550 GVR3552 User Manual Page 95 of 121 SYSTEM INFO GRANDSTREAM CONNECTING THE WORLD Users could view GVR3550 GVR3552 part number and hardware version as shown in Figure 82 Recording Info System Info Network Info Resource Usage Alarm Info HDD Info NETWORK INFO Product Model GVR3550 Part Number 9630003013A Hardware Version V1 3A System Version 1 0 0 64 Recovery Version 1 0 0 42 Boot Version 1 0 0 5 Kernel Version 1 0 0 42 System Uptime O Day 0 Hour 25 Minutes 52 Seconds Figu
23. Tested Display how many HDD errors exist in Pause Continue bad sector detection Stop bad sector detection Display error details after detection Tag HDD status with various colors Good Damaged Users could view GVR3550 GVR3552 running status See figure 80 GVR3550 GVR3552 User Manual Page 93 of 121 GRANDSTREAM CONNECTING THE WORLD Start Time 2014 07 05 e 10 29 37 Uparade End Time 2014 08 04 10 29 37 Backup Log Type System Operation Reset amp Reboot Export Log usb1 1 IimportaExport Clear Log Clear Troubleshooting Serial No Play Detail Log Type Record Time Description System Operation Aug 2 02 54 09 2014 Starting System Operation Aug 2 02 56 39 2014 Starting System Operation Aug 2 02 58 22 2014 Starting System Operation Aug 2 03 00 01 2014 Starting System Operation Aug 2 03 01 33 2014 Starting System Operation Aug 2 03 05 05 2014 Starting System Operation Aug 2 03 06 54 2014 Starting System Operation Aug 2 03 08 44 2014 Starting System Operation Aug 2 12 05 55 2014 Starting System Operation Aug 2 12 10 28 2014 Starting System Operation Aug 2 12 29 47 2014 Upgrade Now 1800000000000 Figure 81 System Log Page Table 39 System Log Parameters Explanation Parameter Explanation Start Time search log start time End Time search log end time Log Type All Types System Operation Configure Operation Data Management Alarm Event Recording Operation User Management Clear Log and File Operation
24. The port sequence should correspond to the router list VLAN Priority Value Assigns the priority value of the Layer 2 QoS packets The default value 1s O The valid range 1s 0 7 SYSTEM SETTINGS System Settings includes Basic Settings Date amp Time Display Settings Local View Control HDD Management etc BASIC SETTINGS Basic Settings page 1s shown in figure 56 Language English Camera Management Logout When Idle Min 20 Schedule Enable Pre record v Alarm Config When HDD Is Full Overwrite Previous Network Settings Auto Start Boot Wizard When Up v SLEM SRNE Recording File Size Clip Backup 256M Live View Performance Least Delay Screenshot File Saving Path Refresh Playback Clips Saving Path Refresh Instant Playback Start Time Min Open SSH Web Connection Mode Web Access Port RTSP Port Figure 57 System Settings Page Basic Settings Page Table 28 GVR3550 Basic System Setting Parameters Explanation Parameter Explanation GVR3550 GVR3552 User Manual Page 73 of 121 Language Logout when idle Min Enable Pre record s When HDD Is Full Auto Start Boot Wizard When Up Recording File Size Clip Backup Live View Performance Screenshot File Saving Path Videos and Playback Clips Save Path Instant Playback Start Time Min Open SSH Web Connection Mode Web Access Port RTSP Port DATE TIME See figure 57 GRANDSTREAM CONNECTIN
25. VGA HDMI The default setting is Auto Output Mode Selection Brightness Contrast Saturation Sharpness GVR3550 GVR3552 User Manual When set to Auto GVR3550 will automatically detect the display once reboots It could identify 1024 768 resolution on VGA display device or 1920 1080 60HZ 1080P 1280 720 60HZ 720P 1920 1080 50HZ 1080P 1280 720 50HZ 720P 720 576 50HZ 576P 720 480 60HZ 480P resolution on HDMI display device Only identify HDMI device when connecting to VGA and HDMI device the same time When set to VGA configure mode according to the resolution the VGA display device supports When set to HDMI configure mode according to the resolution the HDMI display device supports Note If the resolution the display supports is not compatible with the one the GVR supports it may cause display output failure The reference range is 0 100 The reference range is 0 100 The reference range is 0 100 The reference range is 0 100 Page 76 of 121 GRANDSTREAM CONNECTING THE WORLD EMAIL SETTINGS GVR3550 GVR3552 could end Email when triggered alarm Mail Settings Enable SSL Camera Management SMTP Server Display Name Schedule Sender Address Username Password Alarm Config Receiver 1 Receiver 2 Receiver 3 Network Settings Send Interval s 20 Mail Subject Alarm triggered in your GVR3550 System Settings Mail Template Hello There was an alarm triggered in your
26. a network 2 Goto Main Menu gt Status gt Network Info to find the GVR IP address when it runs normally 3 Open a web browser and enter the GVR3550 GVR3552 IP address in the address bar e g http 192 168 10 101 The default port No 1s 80 4 Press the Enter button to enter GVR3550 GVR3552 Web Login page input username and password in the prompt box The default administrator username and password are admin admin Please modify the password after login without delay 5 Set language to English or Chinese in the drop down menu Click the Login button to enter the Web page Usemame Password Language Figure 88 Web Page Login GVR3550 GVR3552 User Manual Page 101 of 121 GRANDSTREAM CONNECTING THE WORLD WEB PAGE INTRODUCTION Users can switch among live View Playback Settings Maintenance and Status You can also switch language on this page or exit Live View PlayBack Settings Maintenance Figure 89 Web Page Menu LIVE VIEW Users need to download and install the video playback plug in GVRView exe first before preview Close browser before installation to avid failure Follow the step below 1 Open a web browser and enter the GVR3550 IP address in the address bar to login the Web page 2 Click on the plug in installation remind link to download plug in to PC 3 Close browser install plug in and start it 4 Open browser again and login the Web page to check whether the live
27. bring convenience and color to both your business and personal life GVR3550 GVR3552 User Manual Page 115 of 121 GRANDSTREAM CONNECTING THE WORLD APPENDIX FAQs The issues 1 21 might be caused by the reasons listed below each issue I The GVR3550 GVR3552 is unable to start properly after normal startup Unmatched input power The power cables is not connected properly Damaged power supply System upgrade errors Damaged HDD or HDD cables Front panel error Damaged mainboard 2 GVR3550 GVR3552 reboots automatically or crashes frequently in a few minutes after startup Unstable input power or low voltage No enough power HDD power line connection error Bad HDD tracks or damaged HDD line Unstable IPC video signal Poor heat dissipation too much dust poor running environment Hardware failure 3 Cannot detect HDD after startup it might be caused by the following reasons HDD power line is not connected Damaged HDD cable Damaged HDD Damaged SATA port on mainboard 4 No video output Unmatched programs please update system Image brightness is 0 please restore the default settings Hardware failure 5 Unable to search video when local playback Damaged HDD cables GVR3550 GVR3552 User Manual Page 116 of 121 GRANDSTREAM CONNECTING THE WORLD Updated program is not compatible with the system Damaged HDD Full HDD The video you want to search has been overwritten The video is not being played 6 Blurred scr
28. file and put it under htdocs directory of TFTP server 2 Open TFTP server and go to Settings gt Advanced Settings to select HTTP 3 Set the firmware server path to the IP address of HTTP server 4 Click Upgrade Now and GVR will prompt users whether to reboot when complete upgrade With no operations in 30 seconds the GVR will reboot automatically GVR3550 GVR3552 User Manual Page 112 of 121 GRANDSTREAM CONNECTING THE WORLD FACTORY RESET Users could reset factory settings via the following ways Reset via local GUI via Web page via the reset button on the back panel of GVR3550 GVR3552 Factory reset will delete configuration info and syslog info the HDD data and videos will not be deleted Warning gt Factory Reset will erase all GVR3550 GVR3552 configuration info Please back up all settings or print useful info before making the following operations Ifusers lost all parameters or records Grandstream will take no responsibility for the damage or loss RESET VIA LOCAL GUI Go to GVR3550 GVR3552 GUI Main Menu gt Maintenance gt Reset amp Reboot select Erase All Data or Retain Network Data Only and click on the Reset button to bring up the prompt box as shown below Click OK to reboot the device and restore factory settings Reboot 2 Device will reboot after successful upgrade Continue Figure 98 Factory Reset on GUI Page RESET VIA WEB PAGE Go to GVR3550 GVR3552 Web page Main Menu gt M
29. in the drop down list and input the correct domain name username and password to complete the DDNS settings GVR3550 GVR3552 User Manual Page 70 of 121 GRANDSTREAM CONNECTING THE WORLD In order to access GVR via internet you also need to enable UPnP and set port If the DDNS type you select is ipkan go to www ipkan com cn to register username and password Upon successful registration you can fill in the username and password on DDNS Settings interface ENABLE UPnP The full name of UPnP is Universal plug in and Play enable NAT of UPnP to realize auto port mapping thus allows external computer to access intranet to enhance network efficiency After checking Enable UPnP users can click d to set external port as shown in figure 54 specify External Port Enable port mapping Port Type HTTP port External Port O Figure 55 Specify UPnP External Port Page When the port status displays Active 1t indicates the successful connection of the GVR and the router the parameters have taken effect NOTE A gt The port sequence should correspond to the router list ENABLE DHCP SERVER GVR3550 GVR3552 could allocate dynamic IP address to other devices within the same LAN Follow the procedures below to set l Check Enable DHCP Server 2 Input the assignable IP address 3 Input Lease Time 4 Set DNS server address and the secondary DNS server address MULTICAST GROUP When access GVR3550 via remote networ
30. located outside the toolbar without any operations in three seconds would be hidden automatically Only available being played by single camera Click to enter PIP screen and the lower right corner will display the main screen Snapshot the current screen and save the image to the external storage device Please insert the USB device then go to Main Menu gt System Settings gt Basic System Settings to set the save path If there is no USB device the capture will be fail a prompt will be shown as in figure 30 Click the button to bring up the volume control bar drag the slider to adjust the volume Click the button again to close the control bar Volume playback is only available when one window is being played at normal speed Click the button to bring up the tagging page as shown in figure 31 Fill in the Tag Name input box and then click the Save button Click one window to display Click to enter 4 windows Click the button to enter Locked Recording page as shown in Figure 32 Users could preview all videos and the locked videos of the day ry Click oN med to lock video and the locked video is labeled with icon ry a click on Kg to unlock video Users could also click on the playback button O to playback video Click the button to set the current play time as clipping start time Click the button to set the current play time as clipping end time Click the button to bring up the video save path Setting page as shown in
31. major new features or major document of the GVR3550 GVR3552 updates are listed here Minor updates for corrections or editing are not documented here GVR3550 Firmware Version 1 0 10 72 o This is the initial version GVR3552 Firmware Version 1 0 10 72 e This is the initial version GVR3550 GVR3552 USER MANUAL Page 9 of 121 Firmware version 1 0 0 72 Last Updated 09 2015 GRANDSTREAM CONNECTING THE WORLD WELCOME Thank you for purchasing Grandstream GVR3550 GVR3552 NVR Network Video Recorder GVR3550 GVR3552 is a next generation of high performance high capacity network video recorder appliance It offers small to medium size businesses cost effective all in one recording solution for IP cameras GVR3550 GVR3552 integrates storage management event indexing and searching and local remote playback into an easy to use appliance This user manual 1s designed to help customers to understand how to configure and manage the GVR3550 GVR3552 with detailed instruction including advanced settings and operating such as alarm settings and record settings PRODUCT FEATURES e 24 cameras 720P HD or 14 cameras 1080p HD audio video real time recording e Multi cameras simultaneous remote playback digital zoom in full screen mode and up to 24 cameras simultaneous remote preview e Supporting Grandstream GXV36xx cameras and 3rd party ONVIF compliant cameras e Automatic discovery for IP cameras on the local network e
32. the control panel The factory default setting is 3 empty patterns See figure 22 GVR3550 GVR3552 User Manual Page 42 of 121 GRANDSTREAM CONNECTING THE WORLD PTZ Control Camera 6 D E q Iris Pattern Pattern 1 v Ge lo K Start Record amp A E ma Press the left direction button to adjust Y ema camera pattern Step T TR 7 Save Record SS Pattern 1 ES Pattern 2 SS Pattern 3 Figure 23 PTZ Control Page Pattern Set PTZ control to pattern Select the pattern name Click the Start Record button to adjust the pattern of remote camera via PTZ navigation panel a a EI Click the Save Record button save the pattern 5 Clickon M before the pattern when the button turns to a triangle gt the PTZ will rotate according to the pattern Click gt again to stop RIGHT CLICK Click the right mouse to bring up the right mouse menu GVR3550 GVR3552 User Manual Page 43 of 121 GRANDSTREAM CONNECTING THE WORLD Record Playback Main Menu E 1 Window 4 Windows 6 Windows E 9 Windows 16 Windows ZG Quick Configuration v vv y mi All Day 7 D Start Patrol d Disable All Beep hd Camera Config Figure 24 Right Click Mouse Menu Table 16 Right Click Mouse Menu Parameters Explanation Record Playback Main Menu 1 window 4 windows 6 windows 9 windows 16 windows Quick Configuration All Day Start Patrol GVR3550 GVR3552 User Man
33. 0 0B 82 50 9C BE 00 0B 82 5B 59 79 GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR GRANDSTR vi Connected Disconnected Existing Cameras 18 24 Unsupported camera or encodings try to fix it in Encoding Config page Figure 35 Main Menu Page The configuration items varied based on different user authority Administrator users have access to Settings Maintenance and Status page SETTINGS CAMERA MANAGEMENT Camera management includes Search amp Config Record Mode Config Camera Event Settings and Encoding Config GVR3550 GVR3552 User Manual Page 52 of 121 GRANDSTREAM CONNECTING THE WORLD SEARCH CONFIG Click on Search Camera button to search out all available cameras within the same LAN as shown in figure 35 L amera Management Search amp Config Serial N IP Address Device Name Protocol Status 192 168 10 38 GXV3672FHD GRANDSTREAM Existing 192 168 10 82 GXV3672FHD GRANDSTREAM Existing 192 168 10 56 GXV3610_HD GRANDSTREAM Nonexistent Schedule 192 168 10 73 GXV3672HD GRANDSTREAM Existing Alarm Config 192 168 10 32 GXV3672FHD GRANDSTREAM Existing EE 192 168 10 18 GXV3662FHD GRANDSTREAM Existing 192 168 10 31 GXV3672FHD GRANDSTREAM Existing 192 168 10 77 GXV3672HD GRANDSTREAM Existing 192 168 10 59 GXV3674_HD GRANDSTREAM Existi
34. 6 W kg This device is complied with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and has been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C This device has been tested and meets the FCC RF exposure guidelines when tested with the device directly contacted to the body RF exposure compliance with anybody worn accessory which contains metal was not tested and certified and uses such body worn accessory should be avoided Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hereby Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC WARRANTY If the GVR3550 GVR3552 was purchased from a reseller please contact the company where the device was purchased for replacement repair or refund If the device was purchased directly from Grandstream please contact our technical support team for a RMA Return Materials Authorization number before the product is returned Grandstream reserves the right to remedy warranty policy without prior notification GVR3550 GVR3552 User Manual Page 12 of 121 GRANDSTREAM CONNECTING THE WORLD Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this pr
35. Enable Pre record s Y Alarm Config When HDD is full Stop Record Network Settings Auto start Boot Wizard when up Y System Settings Recording File size Clip Backup 512M Live View Performance Least Delay Email Settings Screenshot File Saving Path D remote_backup Records and Playback Clips Save Path D vemote backup Instant Playback Start Time Min Open SSH Web Connection Mode Port RTSP Port All Rights Reserved Grandstream Networks Inc 2014 Figure 92 Web Page Basic Settings DEBUG LOG The Maintenance on the Web page is shown in figure 90 Please refer to chapter Maintenance to view other parameters settings GVR3550 GVR3552 User Manual Page 106 of 121 GRANDSTREAM CONNECTING THE WORLD Upgrade Reset amp Reboot Import amp Export Troubleshooting Figure 93 Web Page Maintenance Menu Go to Maintenance gt Troubleshooting gt Debug Log to set debug parameters Debug Log Server Debug Log Level Debug Figure 94 Web Page Debug Log Table 43 Debug Log Parameters Explanation Debug Log Server Debug Log Level The IP address or URL of the debug log server Selects the log level The default setting None means sending no log The log priority from high to low is Debug Info Warning and Error Debug Log based on the following events The product model version INFO level NAT Info INFO level Registration state changes INFO level Ne
36. File Prefix dy Gi Firmware File Postfix G DHCP Option 66 Override Server v Yes WE Figure 95 Manual Upgrade Page 4 GVR3550 GVR3552 will start upgrade automatically once uploaded the file it will prompt users whether to reboot when complete upgrade With no operations in 30 seconds the GVR3550 GVR3552 will reboot automatically GVR3550 GVR3552 User Manual Page 109 of 121 GRANDSTREAM CONNECTING THE WORLD UPGRADE VIA TFTP FIRMWARE SERVER For GVR3550 please configure TFTP server and put the file gvr3550fw bin under TFTP server directory The file for GVR3552 is gvr3552fw bin Users could also download the free TFTP server by visiting the link below to download free Windows TFTP SCrver http www solarwinds com register program 52 amp c 70150000000CCH2 amp INTCMP DLIndexA FreeTools freeTFTPserver the file for GVR3552 is gvr3552fw bin other names may cause upgrade NOTE gt The default firmware file for GVR3550 should be named gvr3550fw bin while failure CONFIGURING TFTP SERVER In this chapter we take SolarWinds TFTP server as an example 1 Open TFTP server 2 Click File in the upper left corner and choose Configure Ba SolarWinds TFTP Server General Server Bindings Security Language Status TFTP Server service status Started Tray Icon Y Add TFTP Server to Windows System Tray TFTP Configuration Timeout 3 Retry 6 TFTP Server Root Directory C ATFTP
37. G THE WORLD PTZ CONTROL EE EE EE 39 o SEE RE EE EN 43 SMOOR IEUI BUTTON EE 45 A oe AE EE ces N 45 SEARCH RECORD sei eine sr sona eee 46 VIDEO PLA BA paint 48 MAIN MENU sustonarininanmanaacnca dont 52 ETUNG AE A AE UU E O 52 CAMERA MANAGEMENT cenas opi EE 52 ino E AR CE E 59 ALARM CONF Eege 66 NETWORK RT 68 EE 73 du GT Le 85 Dee 85 BACKUP N 86 RESET A REPO Edo ete 88 IMPORT EE 89 SEENEN 91 o o 94 RECORDIN GINEO sopas 95 NTE NIN 26 se ee EE eee 96 NETWORK INFO anar resorte nelson 96 RESOURCE des EE EE EEA 97 EN ie EE ee ene eee er eee 98 PUD INI O RE OE EE 99 A e ER 100 WEB MANAGEMEN NEE 101 OVERVIEW EO EE 101 TEE 101 WEB PAGE INTRODUC TION sesse se spes re enigeen ene er eee 102 A EE EE N 102 o ARE RE E E E E EEE 105 SE Le 105 FIRMWARE UPDATE esse eras eweseer rer rrr rr errr rt rrr is 109 MANUAL UPRERADE eege 109 UPGRADE VIA TFTP FIRMWARE SERVER eege eebe Eeer 110 CONFIGURING TFTP SERVER eebe 110 UPGRADE FIRMWARE WITH TFTP SERVER esse ee eie se eie es ee ee 111 UPGRADE VIA HTTP HTTPS FIRMWARE SGERWER A 111 GVR3550 GVR3552 USER MANUAL Page 2 of 121 Firmware version 1 0 0 72 Last Updated 09 2015 GRANDSTREAM CONNECTING THE WORLD CONFIGURING HTTP SERVER ege 111 HESE EEGENEN 112 FACTORY RESET sssssssicsssssstesesinsdsesssiasssiscisersnsecsncacusoudsautsbaasaeersssossaasssastesesnsrssssives 113 RESET MIA LOCAL EL 113 RESET VIA WEBPAGE rutas 113 RESETVIA ug rel 114 EXPERIENCING GVR3550 GVR3 SS Z o
38. G THE WORLD Set the language to English or simplified Chinese Set the logout time when timeout If logout users need to login again to make operations except preview Set pre record mode Once enabled users could view the video images a few seconds before alarm in alarm event The pre record durations vary according to different cameras settings Set the record policy when HDD is full Overwrite Previous means the new video will overwrite the earliest ones when HDD is full of videos The default setting is Stop Record Set whether to enable wizard when boot up Once checked the wizard will pop up for installation The file size of video Clips Backups Users could choose 256M or 512M The default settings is 256M Set the preview performance to Least Delay Best Fluency and Balanced Least delay emphasizes the fluency of the video while best fluency emphasizes the real time quality of the video The default setting is Least Delay Set the default path to save the screenshot file when preview and playback Set the default path to save the clipping file when playback Set the start time for instant playback The default is 5 minutes Set whether to open SSH HTTP or HTTPS the default is HTTP When set Web connection mode to HTTP the default port is 80 the default port is 443 for HTTPS Restart the device to make changes take effect The default is 554 GVR3550 GVR3552 User Manual Page 74 of 121 GRANDSTREA
39. GB Damaged HDD will be marked red When the HDD status is S M A R T failed go to the HDD diagnosis page and set Continue to use the HDD after self test failed to Yes if users still want to use it Figure 63 System Settings Page HDD Management Table 32 System Settings Page HDD Management Parameters Explanation Parameter Explanation Add New Volume Access the detail page to set volume GVR3550 GVR3552 User Manual Page 79 of 121 GRANDSTREAM CONNECTING THE WORLD Delete Delete existing volume Please consider carefully before apply Once deleted the volume data will be all erased and could not be restored RAID Level e RAIDO Single HDD mode To increase the reliability of HDD data When an error occurs on file storage system the HDD data could be restored e RAIDO Faster R amp W speed lower data security Low security Set two HDD s or more to RAIDO users could get the fastest read write speed but cannot restore HDD data once an error occurs e RAID1 HDD backup each other Full backup data lt requires at least two HDD s and the camera should not more than 16 Add New Volume page 1s shown in figure 63 Add New Volume RAID Level e RAIDO Single HDD mode RAIDO Faster R W Speed Lower Data Security RAID1 Backup each other It is recommended to use camera no exceeding 16 when applying RAID1 to ensure record data stability Available HDD HDD No Serial No HDD Type 1 Loca
40. GRANDSTREAM CONNECTING THE WORLD Grandstream Networks Inc GV R3550 GVR3552 Network Video Recorder User Manual GVR3550 GVR3552 User Manual www grandstream com http esupport grandstream com GRANDSTREAM CONNECTING THE WORLD GVR3550 GVR3552 User Guide Index CHANGE LO EN EE EE N 9 GVR35BO EE 9 GVR3BB2 EE 9 WELCOME OE N EE EE OE 10 PRODUCT FEATURES EE 10 SAFETY COMPLIANCE EG 11 FCC GAUTION EE 11 RF EXPOSURE INFORMATION GAR 12 WARRANT cc EE 12 INSTALL GVR3550 GVR3552 ccccccccssssccssscccssssccssscccsscccccsscccsssccccssccccssccccsscscoesecs 14 GVR3550 GVR3552 EQUIPMENT DACHKAGE E a ann 14 GVR3550 PRODUCT APPEARANCE 15 GVR3552 PRODUCT APPEARANCE 18 INSTALLING GUARDO caos 19 INSTALLING GVR3552 HDD 20 CONNECT GVR3550 GVR3BB2 EG 21 NETWORK CONNECTION 23 EXTERNAL USpD MICE E E E E an 23 INSTALLING eSATA EE 24 CONNECT HDMI MONITOR EE 24 CONNECT VGA MONITOR 24 CONNECT ALARM DEVICE aaamooo amenos 24 EXTERNAL INTERCOM EDTV OE EE 26 PRODUCT OVERVIEW sees esse ese ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 28 GVR3550 GVR3552 SPECIFICATIONS EE 28 IR REMOTE CONTROL 30 INPUT METHOD EG 32 LOCAL OPERACION nseries 34 USING THE WIZARD EG 34 LOGIN 24 LOCAL DREVIEWW 36 PREVIEW STATUS EE 36 BASIC PREVIEW OPERATION 37 IMAGE CONFIG EE 38 GVR3550 GVR3552 USER MANUAL Page 1 of 121 Firmware version 1 0 0 72 Last Updated 09 2015 GRANDSTREAM CONNECTIN
41. Icons Explanation Manual start stop recording Use REC button and the REC Button navigation buttons to select the camera to record in t he recording menu Playback Button Enter playback screen Features the same function as the numeric buttons on DD C9 Numeric Buttons the front panel only numeric function to switch preview screen MENU Button Enter menu GVR3550 GVR3552 User Manual Page 30 of 121 N Boo GD GPE NW na 4 f gt Y d d N i j j di ki i d f Pi Fi f NA W O o 9 2028 3 S D O GVR3550 GVR3552 User Manual Multi windows Button Single frame back Button Single frame Step Button Fast Backward Button Fast Forward Button Skip Button Stop Button Play Pause Button Up and Down Navigation Buttons Left and Right Navigation Buttons OK Button PTZ Control Button Cancel Button Function Buttons 1 4 Vol Button A I Button A F Button GRANDSTREAM CONNECTING THE WORLD Switch the screen to a single window or multi windows Single frame playback of the video Single frame forward of the video Various fast backward speeds and normal playback mode the speed would be displayed on the playback screen Various fast forward speeds and normal playback mode the speed would be displayed on the playback screen Switch to skip mode User it with the Up and Down buttons to choose when to play videos Stop playing re
42. J45 port 1 RCA Audio Input interface 1 RCA Audio output interface Terminal 4 inputs NO NC Vin 2 5V 12V lin 2 5mA 30mA Terminal 2 outputs Relay 0 5A at 125 VAC 2A at 30 VDC UPS management via USB or USB Serial 2 2 0 USB interfaces No eSATA interface Power LAN Link Activity Hard Drive Activity Not support IR remote control Supports RTC Up to 2 SATA hard drives with maximum 4TB storage the maximum capacity of each hard drive is 2Tb Hard drive is not included in GVR3552 packaging Input 100 240V 50 60Hz Output 12V 5A 60W Operation 0 C to 50 C Storage 20 C to 60 C not include HDD temperature Humidity 10 to 90 non condensing Page 29 of 121 GRANDSTREAM CONNECTING THE WORLD Mounting 1U rack mount with front brackets Supports desktop installation FCC Part 15 CFR 47 Class B FCC Part 15 CFR 47 Class B CE EN 55022 EN 55024 EN CE EN 55022 EN 55024 EN 61000 3 2 EN Compliance 61000 3 2 EN 61000 3 3 EN 60950 61000 3 3 EN 60950 RCM AS NZS CISPR22 AS NZS RCM AS NZS CISPR22 AS NZS CISPR24 AS NZS 60950 CISPR24 AS NZS 60950 Comply with R amp TTE ROHS amp WEEE Comply with R amp TTE RoHS amp WEEE IR REMOTE CONTROL 8 Sr Perec 0 ry gt OO O ER OD e D O di Ge ST ie LO BE e PO Y Las KL rs eg re i ARA 14 wi ei 15 o La O 18 ER 919 O Q O ui Figure 10 IR Remote Control Table 9 GVR3550 Remote Control
43. M CONNECTING THE WORLD Set the time Manual e Auto Synchronize cameras time with NVR NTP Server Address ntp ipvideotalk com Network Settings Time Zone GMT London Great Bram T system settings Manual Set Time 2014 11 04 Display system time Y Location Thp Right v Figure 58 System Settings Page Date amp Time Table 29 System Settings Page Date amp Time Parameters Explanation Parameter Explanation Set Time Users could manual set time or obtain time from the NTP server automatically Manual Manual set time Auto Obtain time automatically from NTP server Synchronize Camera Synchronize the time on GVR3550 to the connected cameras Time with NVR NTP Server Address Set NTP server to obtain time Time Zone Manual set time zone Manual set time Manual set time DISPLAY SETTINGS Users could set output mode and adjust output value like brightness contrast saturation sharpness of the connected display device GVR3550 GVR3552 User Manual Page 75 of 121 Camera Management Schedule Alarm Config Network Settings System Settings GRANDSTREAM CONNECTING THE WORLD Output mode selection Output Value Adjust Brightness Brightness Contrast Contrast Saturation Saturation Sharpness Sharpness Figure 59 System Settings Page Display Settings Table 30 System Settings Page Display Settings Parameters Users could select output mode Auto
44. Once enabled it may cause HDD error please be careful Failed HDD No HDD Number 1 4 will be allocated in sequence after HDD installation the number will not be changed in the subsequent use Detection Type Set S M A R T detection type Short Long Conveyance Start Click the button to start S M A R T detection HDD Temperature Display HDD temperature S M A R T detection detected Usage Time Display total HDD usage time S M A R T detection detected Detection Status S M A R T detection results Evaluation Result S M A R T detection results on HDD status Overall Evaluation Display overall HDD status after detection The HDD bad sector could be detected via bad sector detection as shown in figure 79 GVR3550 GVR3552 User Manual Page 92 of 121 GRANDSTREAM CONNECTING THE WORLD Bad Sector Detection oon 3 E HDD Capacity 465GB Block Capacity Status Not Tested Error Count KEN p H Figure 80 HDD Bad Sector Detection Page Table 38 HDD Bad Sector Detection Parameters Explanation HDD No Start HDD Capacity Block Capacity Status Error Count Pause Continue Stop Error Info HDD Status Display SYSTEM LOG HDD Number 1 4 will be allocated in sequence after HDD installation the number will not be changed in the subsequent use Click the button to start bad sector detection Display total HDD capacity Display HDD block capacity Display bad sector detection status Testing Test Paused or Not
45. Root Rename existing files on conflict Figure 96 Configure Dialog 3 Set the directory to save the file in Storage entry under General tab as shown in figure 96 GVR3550 GVR3552 User Manual Page 110 of 121 GRANDSTREAM CONNECTING THE WORLD i SolarWinds TFTP Server General Server Bindings Security Language Status TFTP Server service status Started Tray Icon v Add TFTP Serve TFTP Configuration sa JA Administrator E ER Ge RI TFTP Server Root E Sale C ATFTP Root pt etes we m Figure 97 TFTP Server Directory Settings 4 Select directory and click OK NOTE A gt The file uploaded to the server directory should be the bin file after unzip UPGRADE FIRMWARE WITH TFTP SERVER Unzip the firmware file set the folder to save the firmware file to root directory of TFTP server Connect the PC and the GVR to the same LAN Open TFTP server and go to file menu gt Configure gt Security and set to Transmission Only Open TFTP server go to Settings gt Advanced Settings to select TFTP Set the firmware server path to the PC IP address which is the IP address of the TFTP server Click Upgrade Now and the device would restart automatically after the upgrade completed ot a e ES UPGRADE VIA HTTP HTTPS FIRMWARE SERVER Users could use Grandsteam HTTP server that supports NAT Connect to server to upgrade firmware Download the free Grands
46. aaaaaaaaaaaa Operator Alarm Config a Normal User erator Network Settings Operato Operator System Settings Reg Normal User Username Operator Old Password Normal User New Password Operator d Confirm New Password Operator Level Administrator Operator Normal User User Management Normal User Operator Figure 66 System Settings Page User Management GVR3550 GVR3552 User Manual Page 81 of 121 GRANDSTREAM CONNECTING THE WORLD NOTE A gt Only administrator user has the authority to access user management ADDING A USER Click Add to bring up the page as shown in figure 66 Input username password and select level as operator or normal user Username New Password Confirm New Password Level Normal User Figure 67 User Management Add User Click on the Save button to save INPUT USER INFO AND EDITING AUTHORITY de The new user authority 1s default users could modify the user information and authority by clicking on f and r See figure 67 Users could modify new password and user level GVR3550 GVR3552 User Manual Page 82 of 121 GRANDSTREAM CONNECTING THE WORLD Edit User Username Old Password New Password Confirm New Password Level Administrator Figure 68 User Management Ed User The normal user only has camera privilege like playback and remote preview Check to set See figure 68 Normal User a p ay Bac K 1 2 3 4
47. ackage that can be transmitted on the network If the GVR MTU is greater than the one of the gateway the lager one will be split for transmission Please confirm the MTU value of your gateway before set DNS Server 1 Manual enter the DNS server 1 address GVR3550 GVR3552 User Manual Page 69 of 121 GRANDSTREAM CONNECTING THE WORLD DNS Server 2 Manual enter the DNS server 2 address PPPoE Check to set static network parameters Username Manual enter the username provided by the network vendor Password Manual enter the password provided by the network vendor Preferred DNS Manual enter the preferred DNS server address Secondary DNS Manual enter the secondary DNS server address ADVANCED SETTINGS Advanced Settings page 1s shown in figure 53 Users can set DDNS UPnP and DHCP Enable DDNS Camera Management DONS Type 3322 3322 org schedule Domain Name Username Password Alarm Config Network Settings Enable UPNP Port Type External Port Mapped IP Address Status HTTP port Inactive System Settings RTSP port Inactive Enable DHCP Server IP Address Range 0 0 0 0 5 0 0 0 Lease Time min 0 DNS Server 1 000 0 DNS Server 2 0000 Figure 54 Network Settings Advanced Settings Page ENABLE DDNS Enable DDNS to access the GVR if already enabled PPPoE connection with this way can effectively solve the problem brought by access GVR with dynamic IP Select the proper DDNS type the Beta version only supports ipkan
48. aintenance gt Reset amp Reboot select Erase All Data or Retain Network Data Only and click on the Reset button to bring up the prompt box as shown below Click OK to reboot the device and restore factory settings GVR3550 GVR3552 User Manual Page 113 of 121 GRANDSTREAM CONNECTING THE WORLD Factory reset will erase all settings and reboot the device Continue Figure 99 Factory Reset on Web Page RESET VIA BUTTON There is a Reset button on the back panel of GVR3550 GVR3552 as shown in figure 2 and figure 3 long press the button for more than 10 seconds to reboot and restore to factory reset GVR3550 GVR3552 User Manual Page 114 of 121 GRANDSTREAM CONNECTING THE WORLD EXPERIENCING GVR3550 GVR3552 Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream Enterprise Application phone it will be sure to
49. arm Config Network Settings System Settings Schedule Name Enable Holiday Mode sun Mon Tue Wed Thu Fri Sat novday Schedule2 National Day Period 1 0 Period 2 9 Period 3 14 Sun Wed Sat Mon Thu Holiday Enable All day Record Te Fri Save ADD SCHEDULE Follow the steps below to add schedule Figure 43 Schedule Config Page 1 Tap on New Schedule and input schedule name in figure 43 GVR3550 GVR3552 User Manual Page 60 of 121 GRANDSTREAM CONNECTING THE WORLD Add new schedule Schedule Name Schedule3 Enable Holiday Mode Close Period 1 Wed Thu Fri Sat Holiday Figure 44 Add New Schedule Page 2 Schedule on weekly basis at least set one period and you could set up to 16 periods Users could copy the periods of one week to other weeks See Figure 44 GVR3550 GVR3552 User Manual Page 61 of 121 GRANDSTREAM CONNECTING THE WORLD Add New Schedule X Schedule Name Schedule2 Enable All day Record Enable Holiday Mode National Day Sun Period 1 Period 2 Mon Period 3 Tue Wed Thu Thu Fri Holiday Sat Canc el F i Haay Figure 45 Schedule Config Add New Schedule Copy to Other Period 3 Select Enable Holiday mode if you want to use the schedule on holidays 4 Click on Save NOTE gt Ifselect Enable All day Record record all day except the periods on holiday mode gt Pleas
50. ce installed on the wall or ceiling make sure that it is firmly attached Caution e Make sure that the power supply voltage is correct before using the camera e Do not drop the device or expose it to physical shock e Do not expose the device to temperatures outside the range of 0 oC to 500C when the device is in operation e Do not expose the device to damp wet conditions or high electromagnetism radiation e To avoid heat accumulation make sure that your operating environment has proper ventilation e Do not damage the warranty sticker A few parts e g electrolytic capacitor of the equipment shall be replaced regularly according to their average lifetime The average lifetime varies from the differences between operating environments and usage history Regular maintenance checks are recommended for all users Please contact your dealer for more details FCC CAUTION Any Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired GVR3550 GVR3552 User Manual Page 11 of 121 GRANDSTREAM CONNECTING THE WORLD operation Note This equipment has be
51. corded video e Press the button to resume video playback e Press the button to pause video playback e Switch the activated controls to move up or down e Switch cameras to up or down when preview e Auxiliary function eg Control and operate the PTZ menu e Switch the activated controls to move left or right e Switch cameras to left or right when preview e Control the progress bar when playback video e Auxiliary function eg Control and operate the PTZ menu e Confirm operations e Switch to the default button Enable Disable PTZ Control Back to the previous page or cancel operations like close the top level page or controls F1 F2 F3 and F4 Function buttons Adjust the cameras volume when preview Adjust aperture at PTZ control Adjust focus at PTZ control Page 31 of 121 GRANDSTREAM CONNECTING THE WORLD e Electronic zoom adjustment at PTZ control zoow Zoom Button e Electronic zoom adjustment when one camera playback video at full screen The correct way to use IR remote control Batteries must be installed before use Please aim the remote control at the IR receiver on the GVR3550 then make operations If the GVR3550 receives the control s command you can use the control to manipulate the GVR3550 If failed please check whether the following reasons are the causes e Check the battery polarities e Check whether the battery power e Check whether the remote se
52. d the function button e Green Functional status e Nark Numerical status e USB Interface To connect to USB devices like mouse 5 keyboard and USB flash drive Numeric Buttons To input numbers and switch previews Once pressed the function button the numeric buttons will be used as functional buttons Number 0 9 are corresponding to the following functions 6 Enable PTZ Start PauseP II Stop Hl Fast Backward dd Fast ForwardPP Single Frame Jump Playback Record Mode Setting Menu Switch preview windows ErHl Function Button To switch between numeric mode and D function mode The buttonlfNindicates the status of the function button Up and Down Navigation Buttons AY To switch among the activated controls Left and Right Navigation Buttons 9 gt e To switch among the activated controls e Controls the progress bar when playback Cancel Button x Back to the previous menu or cancel operation Confirm Button e Confirm e Switch to the default button wD Y e Enter menu e Select a check box or enable toggle ON OFF button Pause Resume auto patrol when auto patrol preview Kee 221 00000000 ooo AA YA Hi 0009090800 O DA HE ES E 00000090 2900000 J All 006000000 a e sle gt j G ODOSOOOOD e e eg A d a 5 ic 060000069 VS 9000009 DC IN 12V Rese SATA d O Ld Figure 2 GVR3550 Back Panel GVR3550 GVR3552 User Manual Page 16 of 121 Table
53. deo memory and higher RECORDING TIME CALCULATION Please confirm the HDD has been installed when install GVR3550 GVR3552 the first time HDD Capacity formula is Total HDD Space M the amount of cameras required time Hour the HDD space occupied per hour M H From the formula above we could conclude the recording time formula Recording Time hour Total HDD Space M the HDD space occupied per hour M H the amount of cameras GVR3550 GVR3552 1s equipped with MPEG4 H 264 compression technique 1ts dynamic range 1s quite large thus the HDD capacity calculation based on assessing the video file size each camera recorded per hour e g The video one single camera records per hour takes up 200M H in HDD use GVR3550 to record synchronously with 12 cameras Record Time hour 2 4 1024 1024 200 M H 12 3495 25 Hour 145 6 Day COMPATIBLE HDD e EEN N Seagate ST3000VX000 3T Seagate ST500DM002 500G Seagate ST2000VX000 21 Seagate ST1000VX000 1T Western Digital WD40EZRX 00SPEBO 41 Western Digital WD20EZRX 21 Western Digital WD10EURX 73FH1Y0 1T Western Digital WD20EURS 73TLHYO 21 Western Digital WD5000AVDS 500G Western Digital WD5000AAKX 500G Western Digital WD5000AVDS 63U7B1 500G GVR3550 GVR3552 User Manual Page 119 of 121 GRANDSTREAM CONNECTING THE WORLD Toshiba DTOJACAO5O 500G Toshiba DT01ACA200 21 HGST HUA723020ALA640 21 GVR3550 GVR3552 User Manual Page 120 of 121
54. e HDD INFO Users can view HDD No attribution volume serial No total space and HDD status As shown in figure 86 GVR3550 GVR3552 User Manual Page 99 of 121 GRANDSTREAM CONNECTING THE WORLD Volume RAID Level RAID Status Total Space Free Space Volume Mode Recording Info Volumel RAIDO Functional 2000 4GB 1999 31GB Read Write System Info Network Info Resource Usage Attribution Volume Serial No Total Space HDD Type HDD Status Alarm Info WD WCAZAL349491 2000 4GB Volumel HDD Info Damaged HDD will be marked red Left time to record Unknow Figure 87 HDD Info Page LOGOUT GVR3550 would display preview screen after logout please input username and password to login for authentication when entering the menu again GVR3550 GVR3552 User Manual Page 100 of 121 GRANDSTREAM CONNECTING THE WORLD WEB MANAGEMENT OVERVIEW GVR3550 GVR3552 supports accessing and managing GVR on Web page via the remote PC The Web page provides operations like video playback amp search video settings alarm settings system settings PTZ control etc Most operations are the same as on local GUI A NOTE gt The following chapters are only to specify the operations differ from local GUI Please refer to local GUI chapters for other operations SYSTEM LOGIN This chapter introduces how to login the GVR3550 GVR3552 Web page via Web browser like Microsoft s IE Mozilla Firefox and Google Chrome l Access
55. e are multiple choices Display the new external device Click to start capture The capture file will be saved in the root directory of selected external device Click Stop to end capture GVR3550 GVR3552 User Manual Page 91 of 121 GRANDSTREAM CONNECTING THE WORLD HDD DETECTION GVR3550 GVR3552 provides SMART Self Monitoring Analysis and Reporting Technology detection and bad sector detection Users could view HDD running status via HDD detection S M A R T detection provides detection like HDD heads temperature material of disk surface and forecasting the underlying problems of HDD that may occur in time S M A R T detection page is as shown in Figure 78 below S M A R T Detection Continue use the HDD after self test failed HDD No 3 X Detection Type Short v HDD Temperature 37 C Usage Time 2Daysl Hour Detection Status Not Tested Evaluation Result Passed Overall evaluation Performance Status G Attribute Name Flag Value Worst Thresh Type Updated When failed Raw Value Raw Read Error Rate O0x000b 062 Pre fail Always Spin Up Time 0x0007 033 Pre fail Always Start Stop Count 0x0012 000 Old age Always Reallocated Sector Ct 0x0033 005 Pre fail Always Seek Error Rate 0x000b 067 Pre fail Always Figure 79 S M A R T Detection Page Table 37 HDD S M A R T Detection Parameters Explanation Continue Use the Continue to use the HDD if self test failed in the process of S M A R T Detection HDD after Self test Note
56. e configure holiday first if you want to use Enable Holiday mode Please refer to Holiday Config Chapter for more details GVR3550 GVR3552 User Manual Page 62 of 121 GRANDSTREAM CONNECTING THE WORLD VIEW SCHEDULE Tap on O behind schedule to view details Tap the icon again to hide the status bar Schedulel 4 56 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 230 Holiday Figure 46 Schedule Details Page EDIT SCHEDULE Click to access the schedule editing page DELETE SCHEDULE Supports batch delete Tap on delete button to batch select and delete GVR3550 GVR3552 User Manual Page 63 of 121 GRANDSTREAM CONNECTING THE WORLD HOLIDAY CONFIG Users could add new holiday and manage holidays on this page Users could add up to 16 holidays see figure 46 HEN dear Camera Management Holiday Name Detail Edit qq O Schedule Holiday Config Alarm Config Network Settings System Settings Figure 47 Holiday Config Page ADD NEW HOLIDAY 1 Click New Holiday to bring up the page as shown in figure 47 Users could input holiday name GVR3550 GVR3552 User Manual Page 64 of 121 GRANDSTREAM CONNECTING THE WORLD New Holiday Holiday Name From Year Month Day To Year Month Day G Figure 48 Add New Holiday Page 2 Set holiday starting time and end time Users could add up to 32 periods See figure 48 Camera Management Holiday Name Detail Edit Schedule Holiday Co
57. eaes 67 Abnormal Alarm Parameters Explanation eene 68 Basic Network Parameters Explanation nennen 69 GVR3550 Basic System Setting Parameters Explanations essiesssieeeeeeesstieeenseeessneecen 73 System Settings Page Date amp Time Parameters Explanation see 75 System Settings Page Display Settings Parameters EEN 76 Email Template Parameters Specifications eneen 77 System Settings Page HDD Management Parameters Explanations reer ere eer seer sees sesse seg 79 Edit Volume Property Parameters Explanation seen 87 Upgrade Parameters Explanation menerenncninncanennannnnrnrnnrariennnrennnrnnnnnrrnrannrrrnnnrrn ener rannrrr enanos 85 Import amp Export Parameters Explanatjop eene 90 Page 7 of 121 Last Updated 09 2015 y GRANDSTREAM CONNECTING THE WORLD Table 36 Network Diagnose Parameters Explanations eessen 91 Table 37 HDD SMART Detection Parameters Explanation eessen 92 Table 38 HDD Bad Sector Detection Parameters Explanations seeceecsseteteeteeteetenstssteetenteteneeneentenacens 93 Table 39 System Log Parameters Explanation centenar ee Rees ee Rees 94 Table 40 Device Status Parameters Explanations eessen 98 Table 41 Remote Preview Operation Explanations eessen 103 Table 42 Remote Preview Camera Specifications een 104 Table 43 Debug Log Parameters Explanation see 107 GVR3550 GVR3552 USER MANUAL e Page8of 121 Firmware version 1 0 0 72 Last Updated 09 2015 GRANDSTREAM CONNECTING THE WORLD CHANGE LOG Only
58. een when search local video Restart GVR3550 GVR3552 will generally solve these issues data reading error small code stream mosaics in fullscreen when playback Damaged HDD cable HDD error Hardware failure Connected to many cameras 7 Wrong time display Wrong time or time zone settings The cell button is not installed properly Low voltage Damaged crystal oscillator 8 GVR3550 can t control PTZ IPC PTZ error Wrong PTZ decoding settings wiring installation Wrong cable connection Wrong PTZ settings Unmatched PTZ decoder with GVR3550 GVR3552 protocol Unmatched PTZ decoder with GVR3550 GVR3552 address 9 Unable to login the Web page Unable to install PC client or the page can t be displayed normally The operation systems is win98 or win me It is recommended to update the operating system to win 2000sp4 and higher Network connection error Wrong network settings Incorrect username or password 10 Mosaics or no images on screen when preview or playback Poor Internet connection PC client limit The login user has no monitoring privilege Connected to many cameras 11 Unstable Internet connection GVR3550 GVR3552 User Manual Page 117 of 121 TZ 13 14 15 16 17 18 19 GRANDSTREAM CONNECTING THE WORLD Unstable network IP address conflict MAC address conflict Unstable network card on PC USB backup error CPU usage is too high please stop recording then backup Data volume exceeds backup ca
59. em Settings etc NTP SERVER GVR3550 GVR3552 could provide other devices in LAN with NTP service Check Enable NTP Server See figure 70 GVR3550 GVR3552 User Manual Page 84 of 121 Alarm Config GRANDSTREAM CONNECTING THE WORLD Enable NTP Server Network Settings Figure 71 System Settings Page NTP Server MAINTENANCE Maintenance includes Upgrade Backup Reset amp Reboot Import amp Export and Troubleshooting UPGRADE GVR3550 GVR3552 supports upgrade via TFTP HTTP HTTPS and Manual Upload Table 34 Upgrade Parameters Explanation Upgrade Via Firmware Server Path Firmware File Path Firmware File Prefix Firmware File Postfix DHCP Option 66 Override Server Firmware upgrade via TFTP HTTP HTTPS or Manual Upload The default setting is HTTP IP address or domain name when upgrade server only available when the upgrade mode is TFTP HTTP HTTPS Upgrade local firmware file to upgrade device Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the device Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted postfix will be downloaded and flashed the device The default is No If check Yes the device will obtain IP address and firmware upgrade server address via DHCP configured via DHCP The address will override the path the
60. en tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and 1f not installed and used in accordance with the instructions may cause harmful interference to radio communications However there 1s no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user 1s encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help RF EXPOSURE INFORMATION SAR This device is designed and manufactured not to be exceeded the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate SAR and the SAR limit set by FCC is 1
61. figure 33 below Click on the Save button to download video after setting the path Page 49 of 121 Oo Locked of Today GVR3550 GVR3552 User Manual Please set capture path first Figure 31 Save Snapshot Failed Prompt Tag time Tag name GOGO ooo G o 2014 08 04 01 30 02 2014 08 04 00 00 00 00 09 23 2014 08 04 00 00 00 00 36 38 2014 08 04 00 09 24 00 50 24 2014 08 04 00 36 39 01 16 58 2014 08 04 00 50 25 01 29 50 2014 08 04 01 16 59 01 55 36 2014 08 04 01 29 51 02 08 25 2014 08 04 01 55 37 02 27 49 2014 08 04 02 08 26 02 27 44 2014 08 04 02 29 28 02 30 43 2014 08 04 02 29 29 02 30 41 2014 08 04 02 32 27 02 34 03 Figure 33 Locked Video Management Page GRANDSTREAM CONNECTING THE WORLD Page 50 of 121 GRANDSTREAM CONNECTING THE WORLD Download Download Path usb1 1 v E EN Figure 34 Video Save Path Setting Page gt The default path would be invalid if the external storage device is changed the corresponding failure prompt would pop up if users click the Capture or Download button Users could go to Main Menu System Settings gt Basic System Settings to set the default path to save snapshots and download file gt Please do not disconnect the USB device when downloading the clipping files or it may cause download failure or error gt High camera parameters may cause insufficient GVR performance it will automatically stop playback and alarm When performance re
62. file would be overwritten by the new one please use this function with caution Table 35 Import amp Export Parameters Explanation Parameter Explanation Import Configuration Select the configuration file File Import Click to bring up the warning page confirm whether to reboot GVR to make changes take effect Export Configuration Browse to select the path to export configuration file File Export Click to export the configuration file to external storage device GVR3550 GVR3552 User Manual Page 90 of 121 GRANDSTREAM CONNECTING THE WORLD TROUBLESHOOTING Troubleshooting includes Network Diagnosis System Log and Debug Log NETWORK DIAGNOSIS Network diagnosis includes network test and packet capture See figure 77 below Upgrade Backup Reset amp Reboot Import amp Export Troubleshooting Network Test ping Destination Address 192 168 10 110 usage ping hostname IP address PING 192 168 10 110 192 168 10 110 56 bytes data in ICMP packets Packet Capture Path of file saving usb1 1 Figure 78 Network Diagnosis Page Table 36 Network Diagnose Parameters Explanation Parameter Network Test Ping Diagnose Output Path of File Saving Refresh Start End Explanation Input the destination address click on Start to initiate test click Stop to end test Display the diagnosis result of GVR3550 and the destination IP address Display external device users could choose one if ther
63. g with 1080p and 720p resolution only when set display to auto gt When set display to auto if reboot GVR3550 GVR3552 without connecting to any displays VGA output will be displayed by default Connect to one HDMI display then reboot GVR if you want it to display HDMI output gt Go to System Settings gt Display to set parameters CONNECT ALARM DEVICE Alarm input output connection procedures are as follows GVR3550 GVR3552 User Manual Page 24 of 121 GRANDSTREAM CONNECTING THE WORLD 1 Connect the alarm input device to the alarm input port Connect the alarm output device to the alarm output port 3 Enter GVR3550 menu configure alarm input output parameters on Alarm Settings page Alarm serial No 1 corresponds to the first alarm input on GVR3550 I O interface the following numbers keep to the same matching sequence Set normally opened alarm and normally closed alarm according to the corresponding VIH OV when alarm 4 Set alarm output on Alarm Settings page Alarm output 1 corresponds to the first alarm output the following numbers keep to the same matching sequence GVR alarm input output ports on back panel could be connected to alarm input output devices via the proprietary green phoenix Green Phoenix GVR3550 input output ports Figure 8 Connect Input Output Device With Phoenix 16 alarm input ports One alarm input is consisting of one alarm input pin and one public G port 2 set of alarm output port
64. gation panel 2 Click on to add a new preset 3 Enter the preset name in the input box or just use the default name 4 Click the check button v to save the preset or click d on the right side of the preset to edit name 5 Double click one preset with mouse or press the OK button on the front panel or press the OK button on the remote control to activate it Users could click x below the control panel to delete the preset NOTE A gt Grandstream protocol does not support preset setting GVR3550 GVR3552 User Manual Page 41 of 121 PATROL GRANDSTREAM CONNECTING THE WORLD When set PTZ to patrol users could edit and use patrol path on the control panel The factory default setting 1s 4 empty patrol paths See figure 21 PTZ Control Camera 2 Step Patrol Path 1 Patrol Path 2 Patrol Path 3 Patrol Path 4 1 Set PTZ to patrol Select the patrol path Ez Patrol Path Patrol Path 1 ei Residence Time Sec 2 m Key Point Preset x Figure 22 PTZ Control Page Patrol 3 Set the residence time the patrol path stays at each preset 4 Click on to add key point and set 1t as one preset Users could click on x to delete the preset 5 Click on MM before the patrol path when it turns to a triangle gt PTZ will rotate according to the path Click gt again to stop patrol PATTERN When set PTZ to pattern users could edit and use pattern on
65. gotiation coding INFO level Ethernet connection INFO level SLIC debris abnormal WARNING and ERROR level Abnormal memory ERROR level GVR3550 GVR3552 User Manual Page 107 of 121 GRANDSTREAM CONNECTING THE WORLD STATUS QR CODE Users could quick install GVR3550 GVR3552 client via scan QR code on Android devices like phones and tablets Please login the Grandstream Website http www grandstream com for more details GVR3550 GVR3552 User Manual Page 108 of 121 GRANDSTREAM CONNECTING THE WORLD FIRMWARE UPDATE GVR3550 GVR3552 supports software upgrade via TFTP HTTP HTTPS server Please go to Maintenance gt Upgrade to configure GVR3550 GVR3552 supports the following upgrade modes e Manual upload firmware file to upgrade e Upgrade via TFTP firmware server e Upgrade via HTTP HTTPS firmware server NOTE gt It is HIGHLY recommended that use an Uninterruptible Power Supply UPS or it might be fail if emergency cutoff occurs in the process of update gt Please unpack the compression package before upgrade when manual update MANUAL UPGRADE 1 Goto Maintenance gt Upgrade to set upgrade mode to Manual Upload Click on the File button in the Firmware File Path entry to select the firmware file 3 Click on Upgrade Now button to upload firmware the screen is shown below G Upgrade Via Manual Upload y Gi Firmware File Path Done G Firmware Server Path fw ipvideotalk com gs G Firmware
66. he GVR via the wizard for basic configuration to make 1t work properly 1 Enter administrator password the default is Admin to log in the GVR Check to confirm whether to enable the wizard next time when boot up the device 2 Click on Next to access Basic Settings page to configure language and time Set time zone and system time 3 Click on Next to access Network Settings page to set IP address subnet mask and gateway parameters 4 Click on Next to access HDD Management page to set HDD array and HDD full strategy 5 Click on Next to access Camera Management page to add camera 6 Click on OK to finish setup LOGIN The factory default username is admin the password is admin Users have to login again if timeout without operations Password change 1s recommended after the initial login After logging in the GVR local page users could click on the menu button in the lower left corner of the page to login or click right mouse and then select any item in a pop up menu to bring up the GVR login page GVR3550 GVR3552 User Manual Page 34 of 121 GRANDSTREAM CONNECTING THE WORLD Username Password Record Playback Main Menu 1 Window 4 Windows 6 Windows 9 Windows 16 Windows O o D pe Quick Configuration AE me All Day wane t Start Patrol o gt Ze j x Disable All Beep 4 Ed Camera Config me N SAM EL in D i BOR ZS gt ts g M lt a de y 4 e
67. hown in figure 74 Users could also click on to playback record GVR3550 GVR3552 User Manual Page 87 of 121 Upgrade Backup Record Backup Reset amp Reboot Import amp Export Troubleshooting Path of file saving Backup Xx Time of Recording 2014 10 14 12 39 06 2014 10 14 12 39 26 2014 10 14 12 40 26 2014 10 14 12 48 40 2014 10 14 12 49 26 2014 10 14 12 53 00 2014 10 14 12 54 50 2014 10 14 12 59 35 2014 10 14 13 00 44 2014 10 14 13 01 44 2014 10 14 13 02 28 2014 10 14 12 39 25 2014 10 14 12 39 53 2014 10 14 12 40 47 2014 10 14 12 49 02 2014 10 14 12 49 49 2014 10 14 12 53 21 2014 10 14 12 55 11 2014 10 14 12 59 57 2014 10 14 13 01 05 2014 10 14 13 02 05 2014 10 14 13 03 11 GRANDSTREAM CONNECTING THE WORLD OOOOOOEOODOOOOD Perrrprrrrrrr 2014 10 14 13 04 20 2014 10 14 13 04 51 Paul Figure 75 Backup Page Search Backup 3 Check the video and click on the Backup button to enter the backup page to export all files NOTE gt Please click on the Refresh button if the USB device cannot be detected after inserting If the refresh is invalid please unplug the USB then insert again If still failed the reason might be the USB is not incompatible with GVR3550 Please try another USB device instead gt Ifthe file format of USB device is incorrect format USB then try again GVR3550 supports FAT32 or NTES format USB st
68. k to make real time preview if the users access exceed the maximum network bandwidth users will unable to preview set multicast IP to save the problem multicast IP is D type IP address the range is 224 0 0 0 239 255 255 255 It is recommended to use address GVR3550 GVR3552 User Manual Page 71 of 121 GRANDSTREAM CONNECTING THE WORLD between 239 252 0 0 and 239 255 255 255 SECURITY SETTINGS GVR3550 GVR3552 security settings page 1s as shown in figure 55 SES Authentication Schedule Enable VLAN Alarm Config VLAN Tag 0 Network Settings VLAN Priority Value 0 System Settings Figure 56 Security Settings Page 802 1x MODE GVR3550 GVR3552 supports MDS and EAP PEAP Authentication Set whether to to enable disable 802 1x mode Configures 802 1x authentication identity and other parameters when connecting to PBX The default setting 1s disabled When set authentication to MD5 once enabled the user would be required to enter the identity and MD5 password to be authenticated on the network When set authentication to Protected EAP PEAP once enabled the user would be required to upload CA certificate and enter the identity and EAP PEAP password to be authenticated on the network Enable VLAN VLAN Tag Assigns the VLAN Tag of the Layer 2 QoS packets The default value is 0 The valid range is 0 4095 GVR3550 GVR3552 User Manual Page 72 of 121 GRANDSTREAM CONNECTING THE WORLD NOTE gt
69. l WXM1EA4ETCFE 2 321 9GG213632 Local Figure 64 HDD Management Add new Volume Edit Volume Property page is shown in figure 64 Edit Volume Property Format Volume Format Volume Erase All Data Erase All Data Recover Data Recover Data Configure Property Read Write Figure 65 HDD Management Edit Volume Property NOTE gt Itis recommended to add no more than 16 cameras to guarantee video data stability when using RAIDI gt Itis recommended not to use RAIDO and RAIDI the same time GVR3550 GVR3552 User Manual Page 80 of 121 GRANDSTREAM CONNECTING THE WORLD Table 33 Edit Volume Property Parameters Explanation Parameter Explanation Format Volume Users could format the existing volume please consider carefully before apply Once formatted the volume data will be all erased and could not be restored Erase All Data Users could erase all data of the existing volume please consider carefully before apply Once formatted the volume data will be all erased and could not be restored other than the locked record Recover Data Recover data when RAID is abnormal Configure Property Set the property of existing volume to Read Write or Read only The volume will not save video if set to Read only USER MANAGEMENT GVR3550 could add up to 30 users Users can be operator or normal user As shown in figure 65 Ka Edit Privilege Username Camera Management admin Administrator schedule aaaaaaaaaaaaaaaaaaaa
70. l 2 3 6 7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Recording Delay s 20 Alarm Output Alarm Delay s Copy To Other Camera Figure 41 Camera Event Settings Page Table 22 Camera Events Settings parameters Explanation Parameter Explanation Camera Event Type Alarm Enable Alarm Schedule Region Config PTZ Linkage Config Select camera Motion Detection Signal Loss IPC External Alarm Check to enable unable alarm Select schedule in the drop down list Tap on to add a schedule Set detection area to IPC with motion detection function Users could set up to 16 areas Click left mouse to draw an area then release the mouse to confirm Click on X in the upper right corner of the area to delete it Double click or right click mouse to save the area and exit Only available to camera with PTZ linkage function For different camera and event type users could set various alarms Screen Prompt Beep HDMI Alarm GVR3550 GVR3552 User Manual Page 57 of 121 Alarm Action GRANDSTREAM CONNECTING THE WORLD Send Mail Alarm Output Alarm Delay s or copy the alarm to other cameras Set different alarm mode Table 23 Camera Alarm Parameters Explanation Parameter Screen Prompt Beep HDMI Alarm Send Email Recording Camera Record Delay s Alarm Output Alarm Delay s Copy to Other Camera ENCODING CONFIG Explanation Display prompt on screen when alarm Beep when ala
71. layback on Web page It should be noted that the video which could be searched on the Web page is the one stored in GVR3550 GVR3552 HDD snapshots and clips could only be saved on PC but not on local GUI The playback on the Web page is as shown in figure 90 GVR 3550 Live View Settings Maintenance Status Logout Search Date 2014 08 04 Replay Camera ERS ER ER E Ta TE TE E E EN DN KE Ta HR HR H Mi ER ER E D ER ER Ei Query 2014 08 04 00 00 00 24 Hour Le ll v Select Al vi tO Alarm v IPC Alarm v Motion Detection v Foreign Object Detection v Camera Lens Occlusion v Signal Loss w l Manual Recording Figure 91 Web Playback Page SETTINGS Please refer to chapter Main Menu to set settings on the Web page It should be noted that the path to save snapshots and clips are only for the Web page the related files are saved on PC and users could not make operations on Local GUI Put the cursor on to view the parameters BASIC SYSTEM SETTINGS The Basic System Settings on Web page is as shown below please refer to chapter Basic System Settings to view other parameters settings Screenshot file saving path Videos and Playback Clips Path can only be set to local path in PC GVR3550 GVR3552 User Manual Page 105 of 121 GRANDSTREAM CONNECTING THE WORLD GVR 3550 Live View PlayBack Maintenance Status English y INMI Language English Camera Management Logout when idle Min 30 Schedule
72. n HDD is full the corresponding tag will be deleted VIDEO PLAYBACK GVR3550 GVR3552 support synchronous 4 cameras playback users can specify the camera and playback date or make operations like rewind single frame rewind forward capture tagging etc The playback toolbar is shown in figure 29 2015 01 28 17 09 31 WE VK A d Figure 30 Video Playback Toolbar Table 18 Video Playback Toolbar Explanation oO Manual Set Time Click to enter the time setting page to set when to play video Play Pause Play pause video Stop Stop playing video Rewind Play backward at certain speed only available when being played by single camera Single Frame Rewind Single frame play backward only available when being played by single camera Single Frame Forward Single frame play forward only available when being played by single camera GVR3550 GVR3552 User Manual Page 48 of 121 Speed Adjustment Full Screen Digital Zoom Gel Ed H Capture Volume Tagging 1 Window 4 Windows Locked Video HOW nu Start Clipping End Clipping Download Clippings GVR3550 GVR3552 User Manual GRANDSTREAM CONNECTING THE WORLD To adjust playback speed support 2 times 4 times 8 times 16 times 1 time 1 2 time 1 4 time 1 8 time and 1 16 time fast forward Only available being played by single camera To enter fullscreen mode Click the screen to bring up the toolbar on the bottom of screen The mouse
73. nable Alarm Status Port Name Alarm Schedule Select the input port Select the event type Check to enable disable alarm GRANDSTREAM CONNECTING THE WORLD set alarm status Normally Open default and Normally Close are two available options Please choose the status according to your alarm type Enter port name for users to distinguish different input ports select alarm schedule in the drop down list If there is no existing schedule click on to add new schedule The alarm only available in schedules Users could set various alarm linkages according to different alarm such as Screen Prompt Beeper HDMI Alarm Send Email or Copy Alarm to Other Cameras The Parameters settings are the same in chapter Camera Event Settings GVR3550 GVR3552 User Manual Page 67 of 121 GRANDSTREAM CONNECTING THE WORLD ABNORMAL ALARM CONFIG Abnormal Alarm Config includes Disconnection Alarm HDD Empty Alarm HDD Full Alarm HDD Error Alarm and IP Conflict Alarm See figure 51 Users can set alarm linkages to different alarm types Alarm Type On Off Camera Management Disconnection Alarm Schedule HDD Empty Alarm Alarm Config HDD Full Alarm HDD Error Alarm IP Conflict Alarm Alarm Type Disconnection Alarm Network Settings Alarm Action Y Screen Prompt Beep System Settings Send Email 1 Unconfigured 2 Unconfigured Unconfigured Alarm Output 2 Alarm Delay s Figure 52 Abnormal Alarm Config Page
74. nfig New Holiday Alarm Config Holiday Name holidayl Network Settings From 2014 08 04 To 2014 08 06 System Settings Figure 49 Add New Holiday Editing Page Users could edit modify delete schedule in the holiday list Click to view the holiday details GVR3550 GVR3552 User Manual Page 65 of 121 GRANDSTREAM CONNECTING THE WORLD Camera Management Holiday Name Detail Edit aq Schedule Holiday duration Holiday1 2014 07 28 2014 07 29 holidayl Gi Figure 50 Holiday Details Page Click to bring up the holiday editing page ALARM CONFIG Please refer to the chapter Connect Alarm Device to connect the output and input devices IO ALARM CONFIG Users could set different alarm type to each alarm input see figure 50 GVR3550 GVR3552 User Manual Page 66 of 121 Camera Management Schedule Alarm Config Network Settings System Settings Input Port Alarm Status Alarm Schedule Alarm Action Send Email Recording Camera Recording Delay s Alarm Output Alarm Delay s 1 Event Type Port Name O Normal Open All day Screen Prompt 1 Unconfigured 2 1 2 3 4 5 13 14 15 16 17 20 5 Copy to other input port Port input Alarm Alarm Enable HDMI Alarm Unconfigured 3 Unconfigured 6 7 8 9 10 11 18 19 20 21 22 23 Figure 51 lO Alarm Config Page Table 25 lO Alarm Config Parameters Explanation Input Port Event Type Alarm E
75. ng 192 168 10 75 GXV3672HD GRANDSTREAM Existing 192 168 10 57 GXV3674_FH GRANDSTREAM Existing 192 168 10 15 GXV3662FHD GRANDSTREAM Existing Figure 36 Search Camera Page Check the camera and click on Add button to add it to the camera list If unable to search out the camera you need automatically users could manual add the camera to the camera list See figure 36 GVR3550 GVR3552 User Manual Page 53 of 121 GRANDSTREAM CONNECTING THE WORLD Manual Add IP Camera DVS Add IP Camera Add DVS Protocol GRANDSTREAM v Transmission Type UDP v Note When the target camera or DVS s vendor is GrandStream and IP Address 192 168 0 0 being connected E with ONVIF PONET 80 protocol the port p should be HTTP Username admin port add 8000 Password eee Figure 37 Manual Add Camera Page Add Camera Manual Add IP Camera DVS Add IP Camera IP Address 192 168 0 0 Add DVS Username admin Password eee Note When the target camera or DVS s vendor is GrandStream and being connected with ONVIF protocol the port should be HTTP port add 8000 Analog Interface Count Four port Dual port e Single port Protocol Transmission Type Figure 38 Manual Add Camera Page Add DVS Table 19 Camera Parameters Setting Explanation GVR3550 GVR3552 User Manual Page 54 of 121 Camera Protocol Protocol 1P IP Address
76. nsor is obscured e Check whether a fluorescent lamp is being used nearby If the remote still can t function normally beyond the above situations please change a remote and try again or contact the device provider INPUT METHOD GVR3550 GVR3552 supports English and Chinese input methods the input interface is as shown below qa IW e r t y ais ja ft g in ck IZ x IV ID IA mm a Rd 7123 ES EN amp Figure 11 Soft Keyboard English Input Method men 1 259 3 45 e DE q weir it ly ju ll als ld If la Ih i W WiZIixielivi ID IN m RH 123 LF A BE Figure 12 Soft Keyboard Chinese Input Method GVR3550 GVR3552 User Manual Page 32 of 121 GRANDSTREAM CONNECTING THE WORLD A 31 CSS TAI EI Fs la e 2 I II A ai BT Figure 14 Soft Keyboard Numeric Keyboard Table 10 Soft Keyboard Specifications Specifications Input lowercase e Switch CapsLock e Switch between symbols and numbers Exit keypad Switch to Symbols 4 Numbers English input method Tap again to switch to Chinese input method Space Chinese input method Tap again to switch to English input method 9 RHRRRHSE HUHNE o WE Ezi N Enter AL gt CD wm Backspace GVR3550 GVR3552 User Manual Page 33 of 121 GRANDSTREAM CONNECTING THE WORLD LOCAL OPERATIONS In this chapter we take using the mouse as an example USING THE WIZARD Users could start t
77. oduct in any way other than as detailed by this User Manual could void your manufacturer warranty As Please do not use a different power adaptor with the GVR3550 GVR3552 as 1t may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download at http www grandstream com products surveillance GVR3550 documents GVR3550_UM_EN pdf http www grandstream com products surveillance GVR3550 documents GVR3550_UM_EN pdf Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose is not permitted without the express written permission of Grandstream Networks Inc GVR3550 GVR3552 User Manual Page 13 of 121 GRANDSTREAM CONNECTING THE WORLD INSTALL GVR3550 GVR3552 GVR3550 GVR3552 EQUIPMENT PACKAGE The GVR3550 package contains Table 1 GVR3550 Package List Main Case 12V Power Adapter Ethernet Cable Power Cable Green Phoenix Wire holder SATA Data Cables Wire Clampers Remote Control No Battery Ph 2 MS MM gt gt Mount Brackets Mount Brackets Screws 12 HDD Installation Screws 18 Quick Installation Guide 1 GPL license 1 The GVR3552 package contains Table 2 GVR3552 Package List Main Case 1 12V Power Adapter Ethernet Cable HDD Installation Screws Quick Installation Guide GPL license
78. ooooccoccocccccconoconoconconocanconocnconocanconocanonosos 115 ad II 116 toro eran 116 RECORDING TIME CALCULATION conocernos 119 GVR3550 GVR3552 USER MANUAL Page 3 of 121 Firmware version 1 0 0 72 Last Updated 09 2015 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 GVR3550 GVR3552 USER MANUAL Firmware version 1 0 0 72 y GRANDSTREAM CONNECTING THE WORLD Table of Figures GVR3550 GV33552 User Guide TEE E 15 A 16 o E EE eee ree cee 18 UR EO pia 18 GVR3550 HDD Installation Dia ee 20 Connect GVR3550 A ee ee 22 Connect GVR3552 A ee 22 A 26 isa Device Connection EE EE N 26 RR AA RE EE EE OE 30 EE Method pees erence enn eee ence 30 Bee A E E on 30 RE E EE A 33 E EE E oo ee 33 ed OE AE N 35 TE ME AA 35 TT Ala E RO EN 37 EE ENT PP E 37 EE E Pete eestor E E ee gee 39 OE E CE O 39 TE EE A EE A ZE 40 Ze a 43 e PP e 44 N EE EE 45 WEE 46 E OE EE N Ee 46 EE NE e o A 47 ENE in o 48 Vides Playback a N 48 EA EE ee 50 aa 50 E ET 50 TEE ath ating EO nncae e Nie 50 E E E IIA 53 Page 4 of 121 Last Updated 09 2015 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41
79. orage devices RESET REBOOT Click on the Reboot button to boot up To reset factory settings users could select Clear All Data or Retain Network Data Only then click on Reset button Restore factory settings will not affect HDD storage GVR3550 GVR3552 User Manual Page 88 of 121 GRANDSTREAM CONNECTING THE WORLD Reboot Reboot Upgrade Clear All Data x Reset Backup Factory Reset gt Reset amp Reboot Import amp Ex port Troubleshooting Figure 76 Reset amp Reboot Page Warning gt GVR3550 data will be erased and set to factory default if enable Factory Reset please take caution to use this function IMPORT EXPORT GVR3550 GVR3552 supports import export configuration file Users could import GVR3550 GVR3552 configuration file to external storage device for backup or import the file to the GVR3550 GVR3552 thus to reduce manual settings procedures Users could apply configuration backup function 1f need to configure the same parameters on multiple devices The Import Export page 1s shown in figure 76 GVR3550 GVR3552 User Manual Page 89 of 121 GRANDSTREAM CONNECTING THE WORLD y Export Backup Export Config File Reset Reboot import Config File Upgrade Import amp Export Troubleshootinc J Figure 77 Import amp Export Page Warning gt Restart GVR3550 GVR3552 to make changes take effect after importing configuration file The original
80. pacity Incompatible backup devices Damaged backup devices Unable to close alarm Wrong alarm settings Open alarm manually Input device errors or wrong connection Wrong version please upgrade The alarm doesn t work Wrong alarm settings Wrong cables connection One alarm is connected to two circuits the same time Unable to control GVR3550 GVR3552 via remote control Remote control distance is too far or the control angle is too tilt Low batteries Damaged control front panel Insufficient record time Large stream caused by poor quality of the camera dirty camera Lens backlight installation Insufficient HDD capacity Damaged HDD Unable to play downloaded backup file You have not installed player or unplugged the external storage device improperly No images black screen Check IP port username password of the remote camera Check the network connection with the remote camera Display screen is not complete Check the resolution the LCD supports If the GVR resolution is 1920 1080 the LCD should support 1920 1080 resolution GVR3550 GVR3552 User Manual Page 118 of 121 GRANDSTREAM CONNECTING THE WORLD 20 No LCD HDMI output Check the HDMI cable and whether LCD works in HDMI mode 21 Record lag on PC in multi cameras mode Please check the network bandwidth 100 MB is recommended and pay attention to the PC performance E g 16 cameras requires Quad Core CPU discrete graphics 2G memory and high 256M vi
81. ra 4 Camera 5 Camera 6 Camera 7 2 o e e EI o All day All day All day All day All day All day All day Schedule Camera 10 Camera 11 Camera 12 Camera 13 Camera 14 Camera 15 Camera 16 Alarm Config o o 3 2 H e Network Settings All day All day All day All day All day All day All day All day System Settings Camera 17 Camera 18 Camera 19 Camera 20 Camera 21 Camera 2 2 Camera 23 Camera 24 All day for all Figure 39 Record Mode Config Page Table 21 Record Mode Config Parameters Explanation Parameter Explanation All Day Record Enable all cameras to record all day Schedule Record Enable auto record Close Record Stop record When set to Schedule users should select schedule in the drop down list Tap on to add new schedule or Go to Settings gt Schedule gt Schedule Config gt New Schedule to add Record Mode Settings Please set record mode Close All day e Schedule Schedule e Figure 40 Record Mode Settings Page GVR3550 GVR3552 User Manual Page 56 of 121 GRANDSTREAM CONNECTING THE WORLD CAMERA EVENT SETTINGS Camera event settings page is as shown in figure 40 Users could set different alarm types to each camera Camera Management Schedule Alarm Config Network Settings System Settings Camera 1 Event Type Motion Detection w Alarm Enable Alarm Schedule All day v Alarm Action Screen Prompt HDMI Alarm Send Email 1 Unconfigured Unconfigured Unconfigured Recording Camera
82. re 83 System Info Page Users could view address type IP address and LAN data Sending amp Receiving status As shown in figure 83 GVR3550 GVR3552 User Manual Page 96 of 121 GRANDSTREAM CONNECTING THE WORLD MAC Address 00 0b 82 5f60 4b Recording info Address Type DHCP system Info IP Address 192 168 10 101 Network Info Subnet Mask 255 255 255 0 Gateway 192 168 10 2 Preferred ONS Server 202 101 172 35 Secondary DNS Server 114 114 114 114 H Sending Rate 17 328 KB s Wel Receiving Rate 6 719 MB s Figure 84 Network Info Page RESOURCE USAGE Users can view CPU usage and memory usage as shown in figure 84 GVR3550 GVR3552 User Manual Page 97 of 121 GRANDSTREAM CONNECTING THE WORLD Recording Info system Info CPU usage NN EE Network Info Resource Usage Memory Usage REGRET Alarm Info HDD Info Figure 85 Resource Usage Page Table 40 Device Status Parameters Explanation Parameter Explanation CPU Usage Real time display GVR3550 CPU usage status Memory Usage Real time display GVR3550 memory usage status ALARM INFO Users can view alarm types of cameras As shown in figure 85 GVR3550 GVR3552 User Manual Page 98 of 121 GRANDSTREAM CONNECTING THE WORLD Recording Info Alarm Type Motion Detection System Info Signal Loss t I MOTE ha IPC 10 Alarm Resource Usage Alarm Info HDD Info Alarm Type 1 2 3 4 Port Input Alarm Figure 86 Alarm Info Pag
83. rm Alarm H the GVR is connected to an HDMI display device Send email to one mailbox when alarm Go to Settings gt System Settings gt Email Settings to set Select camera to record when alarm When the alarm end the alarm recording will last for a period of time before stops the range is 10 180 seconds The alarm output interface when alarm When the alarm end the alarm output will last for a period of time before stops the range is 1 600 seconds Copy the alarm parameters of one camera to other cameras Encoding Config page 1s as shown in figure 41 Camera Selection Camera 1 192 168 10 63 GXV3672FHD Camera Management Schedule Alarm Config Network Settings System Settings Camera Name 192 168 10 63 Display Time Y Display Camera Name Y Position Top Left Audio Recording Y Primary stream Secondary stream Video Codec H 264 Video Codec H 264 Resolution 1280 720 Resolution 320 240 Bit Rate Control CBR Bit Rate Control CBR Bit Rate Kbps 2048 Bit Rate Kbps 256 Image Quality Normal Image Quality Normal Frame Rate fps 30 Frame Rate fps 15 frame Interval 30 Frame 1 100 I frame interval 15 Frame 1 100 Case Figure 42 Encoding Config Page GVR3550 GVR3552 User Manual Page 58 of 121 GRANDSTREAM CONNECTING THE WORLD Table 24 Encoding Config Parameters Explanation Camera Selection Camera Name Display Time Display Camera Name Position Audio
84. rver SSH PPPoE LLDP ONVIF 2 2 HTTPS 802 1x pending SSH Table 8 GVR3550 GVR3552 Hardware Specifications Name on oe Interface Alarm In Alarm Out UPS USB Interface eSATA LED Indicator Remote Control RTC Internal HDD Universal Power Supply Environmental 1 HDMI interface 1 VGA interface 1 x 10M 100M 1000Mbps auto sensing RJ45 port 1 RCA Audio Input interface 1 RCA Audio output interface Terminal 16 inputs NO NC Vin 2 0V 12V lin 2 5mA 30mA Terminal 2 outputs Relay 0 5A at 125 VAC 2A at 30 VDC UPS management via USB or USB Serial 2 2 0 USB interfaces 1 eSATA interface Power LAN Link Activity Hard Drive Activity Keyboard Supports IR remote control Supports RTC Up to 4 SATA hard drives with maximum 16T8B storage the maximum capacity of each hard drive is 4Tb Hard drive is not included in GVR3550 packaging Input 100 240V 50 60Hz Output 12V 5A 60W Operation 0 C to 50 C Storage 20 C to 60 C not include HDD temperature Humidity 10 to 90 non condensing GVR3550 GVR3552 User Manual GRANDSTREAM CONNECTING THE WORLD All Grandstream GXV36xx series IPCs GXV35xx DVS or compatible ONVIF IPCs Supports HTTP HTTPS ONVIF TCP UDP RTP RTCP RTSP HTTP HTTPS ARP ICMP DNS DDNS DHCP client and server NTP client and server SSH PPPoE LLDP ONVIF 2 2 1 HDMI interface 1 VGA interface 1 x 10M 100M 1000Mbps auto sensing R
85. s One alarm output is consisting of 1A and 1B while 2A and 2B make the second alarm output Connect cables according to the port instruction on the back panel of GVR3550 e Connect the first cable from alarm input device to ALARM IN 1 and the second cable to G port e Connect the first cable from alarm output device to ALARM OUT 1A and the second cable to ALARM OUT IB Connect other ports in the same way see the connection diagram below GVR3550 GVR3552 User Manual Page 25 of 121 GRANDSTREAM CONNECTING THE WORLD Unscrew the screws then twist cable into the Plugin Phoenix in the upper row screw tighten the EO ARENAS OO gt Plugin Phoenix in the lower row Green Phoenix Green Phoenix Alarm input device Alarm output device Figure 9 Alarm Device Connection Diagram You need an external power source when connecting to an output device e Prepare a DC12V external voltage when need external DC power supply e Prepare an external relays when need external AC power supply or 1t may destroy the device and there might be a potential security liability DOLE gt When power the alarm input device with an external power supply the device should be common grounded with GVR3550 EXTERNAL INTERCOM DEVICE GVR3550 GVR3552 supports web paging and local paging l Connect the audio input device like microphone or pickups with RCA interface to the audio input interface on the back panel of GVR 2 Connec
86. s Reducing Iris GVR3550 GVR3552 User Manual Page 39 of 121 GRANDSTREAM CONNECTING THE WORLD Focus Reducing Focus Zoom Reducing zoom Only available in full screen mode Step Control PTZ rotational speed e g Step 8 is much faster than step 1 The step value can be adjusted by clicking left mouse on digital soft panel or pressing the buttons on the front panel Step 8 is the maximum speed More Opening more PTZ control parameters PZT Control e Set PTZ to preset will bring up preset setting page and the operation panel e Set PTZ to patrol will bring up patrol setting page and the operation panel e Set PTZ to pattern will bring up contrail setting page and the operation panel Exit Click to exit the PTZ control page camera should be connected and the PTZ device should be configured properly Please make sure the RS 485 cable between PTZ decoder and IP camera is connected correctly a NOTE gt GVR3550 GVR3552 only supports PTZ control with ONVIF Protocol thelP Zelt PRESET When set PTZ to preset users could add delete edit preset on the control panel below The procedures are shown in figure 20 GVR3550 GVR3552 User Manual Page 40 of 121 GRANDSTREAM CONNECTING THE WORLD PTZ Control Camera 1 iris y d e jes Focus Step N PTZ Control Preset v Preset Edit x Figure 21 PTZ Control Page Preset 1 Adjust the remote camera position via the PTZ navi
87. sound or start intercom of the second camera turn off the previous camera first If you close sound or disable intercom of the second camera the first camera will not go back to the previous status gt Ifone camera has opened sound or enabled intercom you can open sound of the second camera and the sound of the first camera will be closed while its intercom is Still on IMAGE CONFIG Hy Click on the image config button EI to bring up the dialogue box as shown in figure 18 Users could adjust brightness contrast saturation and hue by clicking the corresponding Plus Minus icon or click on E E button to access the editing mode Press the Reset button to restore defaults GVR3550 GVR3552 User Manual Page 38 of 121 GRANDSTREAM CONNECTING THE WORLD Brightness 0 255 Contrast 0 255 16 P d Saturation 0 255 100 f Pa Si Sharpness 0 255 Figure 19 Image Config Page PTZ CONTROL y Click the PTZ control button ad to bring up the PTZ control page as shown in Figure 19 PTZ Control Camera 1 Figure 20 PTZ Control Page Table 15 PTZ Control Parameters Explanation Explanation PTZ Navigation Buttons 8 PTZ navigation buttons to control the corresponding eight and Reset Button PTZ directions Press the reset button to restore to the original position Iris Increasing Iris Focus Increasing Focus Zoom Increasing zoom Only available in fullscreen mode Iri
88. t the audio output device like speaker or stereo with RCA interface to the audio output interface on the back panel of GVR The steps above ensure the GVR3550 GVR3552 could input or output audio 3 Connect the microphone to PC audio input interface while the earphone or stereo 1s being connected to PC audio output interface to make PC input output audio GVR3550 GVR3552 User Manual Page 26 of 121 GRANDSTREAM CONNECTING THE WORLD Connect the audio input output devices to the compatible cameras to input output audio NOTE A gt Only supports RCA audio input output devices GVR3550 GVR3552 User Manual Page 27 of 121 GRANDSTREAM CONNECTING THE WORLD PRODUCT OVERVIEW GVR3550 GVR3552 SPECIFICATIONS Table 7 GVR3550 GVR3552 Software Specifications Specification GVR3550 GVR3552 Supports synchronous 24 cameras Supports synchronous 16 cameras 720p with Video 720p with 1280x720 resolution record Recording y eer cena nodose EL EN E ester 1080p with 1920x1080 resolution record resolution record Ee ae Supports up to 48 Mbps recording rate Supports up to 32 Mbps recording rate Recording Supports schedule record alarm record Supports schedule record alarm record and Mode and manual record manual record Audio 714 a u law G 711 alu law Compression Wil EE suelo ele vele Synchronized Audio and Video recording Recording recording Video Compression H 264 BP MP HP 4 cameras 720p or 2 cameras
89. team server by visiting the link http www grandstream com support firmware You can also download free HTTP server from http httpd apache org or use Microsoft IIS server CONFIGURING HTTP SERVER In this chapter we take using Apache HTTP Server2 2 server in windows XP to introduce the steps to configure HTTP server Users could obtain the Apache HTTP server installation software via http httpd apache org please finish the default installation according to the wizard GVR3550 GVR3552 User Manual Page 111 of 121 GRANDSTREAM CONNECTING THE WORLD 1 Open Apache server Go to Start gt All Programs gt Apache HTTP Server 2 2 gt Monitor Apache Servers on a PC which has installed Apache server The icon in the notification area of taskbar indicates Apache server is already enabled If displays t Select Start to open server 2 Put the prepared file to the following path Installation Path Apache Software Foundation V Apache2 2 htdocs a NOTE gt If put the file under the folder htdocs the URL format to access the Apache A server is http The IP address of PC that installed the Apache server e g http 192 169 1 51 gt If put thefile under the subfolder of the folder htdocs the URL format to access the Apache server is http The IP address of the PC that installed the Apache server subfolder Name e g http 192 169 1 51 filename UPGRADE FIRMWARE WITH HTTP SERVER 1 Unzip the firmware
90. the mouse or keyboard and try again When the USB mouse is plugged into GVR3550 GVR3552 users could make the following operations with the mouse Single click the left mouse e Access a functional menu e Select one option in a drop down box e Confirm one operation like soft keyboard input after put the cursor in the input box e Bring out quick action bar when select preview screen Double click the left mouse e Switch between one window display in fullscreen and Multi windows when preview e Save the alarm area and go back to the main menu Single click the right mouse e Bring up the shortcut menu in real time monitoring mode e Go back to the preview screen on main menu or the playback screen e Save the alarm area and go back to the main menu Press the left mouse and drag e Drag one preview screen to another screen and switch their positions e Drag digital amplified area or alarm area e Drag the playback progress bar to set time point e Drag the action box PTZ Image config Encoding Config on preview screen GVR3550 GVR3552 User Manual Page 23 of 121 GRANDSTREAM CONNECTING THE WORLD NOTE gt Ifina rare case that the mouse is not detected the mouse might not compatible with the GVR3550 please replace the mouse PLUG IN USB STORAGE DEVICE Users could click right mouse to check if there is Uninstall option in the menu after plugging in the USB device correctly The option means the USB de
91. ttom As figure 26 shows the video with higher priority will be displayed on top with marked colors Select Search by Time and click the check boxes with different colors to set whether to display the corresponding video GVR3550 GVR3552 User Manual Page 46 of 121 GRANDSTREAM CONNECTING THE WORLD Table 17 Video Status Parameters Explanation w Select All Display all recording types IO Alarm Marked as lO alarm video file on GVR IO Alarm IPC Marked as IO alarm IPC video file on GVR Motion Detection Marked as motion detection video file on GVR Singal Loss Marked as signal Loss video file on GVR Manual Recording Marked as manual recording file on GVR Schedule Recording Marked as schedule recording file on GVR SEARCH BY TAG Select by Tag and input the keyword in the search query box click Search to bring up the page as shown in figure 27 Click o to playback The color in Type option represents video types as the same function on video playback page 2014 08 04 00 00 00 Figure 28 Video Playback Search by Tag Click Tag Management button to access the Tag Management page as shown in figure 28 users could edit or delete tag s GVR3550 GVR3552 User Manual Page 47 of 121 GRANDSTREAM CONNECTING THE WORLD Tag management 2014 08 04 lag Name Delete Edit PlayBack f 2014 08 04 00 00 00 f record 1 0 record2 ml 2014 08 04 00 00 00 Figure 29 Tag Management Page NOTE A gt Whe
92. turns to normal you can replay again gt Users could click P 7 to set time range 3 hours 6 hours or 12 hours Click one time slot to replay the video gt Click the time bar to playback video at one certain time GVR3550 GVR3552 User Manual Page 51 of 121 GRANDSTREAM CONNECTING THE WORLD MAIN MENU Right click the mouse to enter GVR3550 GVR3552 main menu page see figure 34 6 2014 10 21 02 04 57 Tue x Camera Management Camera Edit Delete Status IP Address Device Name Protocol E JON Schedule Alarm Config Network Settings System Settings 11 12 13 14 19 20 21 pos Gi CG Gi CG Gi o Gi CG it it 7 Gi Gi Gi i El A El El El e e e Bl e El El El El 192 168 10 63 192 168 10 32 192 168 10 71 192 168 10 31 192 168 10 75 192 168 10 66 192 168 10 80 192 168 10 26 192 168 10 38 192 168 10 74 192 168 10 18 192 168 10 33 192 168 10 120 192 168 10 27 192 168 10 67 GXV3672FHD GXV3672FHD GXV3672HD GXV3672FHD GXV3672HD GXV3672_FHD GXV3651FHD GXV3651FHD GXV3672FHD GXV3672HD GXV3662FHD GXV3672FHD GXV3651FHD GXV3651FHD GXV3651FHD 00 0B 82 50 1E 19 00 0B 82 47 05 46 00 0B 82 47 04 E2 00 0B 82 47 05 60 00 0B 82 52 21 3A 00 0B 82 57 93 94 00 0B 82 50 9C A4 00 0B 82 50 9C 8A 00 0B 82 50 20 0B 00 0B 82 50 15 D3 00 0B 82 51 0A 00 00 0B 82 4D 8F E2 00 0B 82 42 4C 5A 0
93. ual Enter video playback page Enter system settings page Switch to one camera to preview Switch to 4 windows IMG One to Four IMG Five to Eight IMG Nine to Twelve IMG Thirteen to Sixteen IMG Seventeen to Twenty IMG Twenty one to Twenty four Switch to 6 windows IMG One to Six IMG Seven to Twelve IMG Thirteen to Eighteen IMG Nineteen to Twenty four Switch to 9 windows IMG One to Nine IMG Ten to Eighteen IMG Nineteen to Twenty four Switch to 16 windows IMG One to Sixteen IMG Seventeen to Twenty four Quick access the corresponding setting page Start Stop all day recording Once enabled all existing cameras will start recording Enable Disable patrol Once enabled the menu item turns to Stop Patrol Click to stop patrol then stay on the current screen Page 44 of 121 GRANDSTREAM CONNECTING THE WORLD Disable All Beep Disable all beeps in linkage alarm Camera Config Quick access the corresponding setting page NOTE gt The default patrol interval is 20 seconds You can go to Menu gt System A Settings gt Local View Control to change gt Patrol would pause if users make any operations in the process of patrol abort the operations to resume patrol SHORTCUT BUTTON Click on the shortcut button in the lower left corner of the preview page to bring up the shortcuts options as shown in figure 24 Users can enter the playback page or the main menu login logout or reboot the device
94. ut the HDD case GVR3550 GVR3552 User Manual Page 20 of 121 GRANDSTREAM CONNECTING THE WORLD 3 Put the 2 5 HDD into the HDD case in upright position then tighten the screws to install the HDD 4 Push the HDD case into the slot in upright position until click sound heard 5 Close the front cover panel 6 Repeat the above steps to install 2nd HDD NOTE gt Itis Recommended to use at least 7200rpm HDD or higher Dedicated PC HDD A is not recommendable Unqualified HDD may unable to work properly gt GVR3550 GVR3552 does NOT support HDD hot swap When GVR3550 GVR3552 is running plug the HDD may cause fail to read write HDD data or unable to identify the data Grandstream will take no responsibility for the damage caused by wrong operations CONNECT GVR3550 GVR3552 Please connect the GVR3550 GVR3552 according to the following procedures 1 Install the GVR3550 GVR3552 HDDs by following the steps in chapter Installing GVR3550 GVR3552 HDD 2 Plug in the network cables and connect the device to the display device 3 Connect the mouse keyboard alarm input and output devices optional GVR3550 GVR3552 User Manual Page 21 of 121 GRANDSTREAM CONNECTING THE WORLD 4 Power up GVR3550 GVR3552 and the optional devices after connecting power cable 5 The power indicator will be on if the GVR3550 GVR3552 is on if all devices have been powered up successfully the connection is done V USB Port put
95. vice is normal for use Users could also go to Settings gt System Settings gt Basic System Settings click Refresh button to check the USB device status INSTALLING eSATA Plug in the eSATA cable to the corresponding interface on the back panel of GVR3550 power up eSATA or electrify it with USB cable according to eSATA specific situation Users could go to Settings gt System Settings gt HDD Management to view details like HDD Space Free Space HDD Status HDD Type after installing eSATA For details please refer to the chapter HDD Management CONNECT HDMI MONITOR Connect one end of the HDMI cable to the interface on the back panel of the GVR3550 GVR3552 and the other end to the corresponding interface of the HDMI monitor Once powered up users could see the preview screen of GVR3550 GVR3552 on HDMI monitor GVR3550 GVR3552 can automatically adapt to HDMI monitor with 1080p and 720p resolution CONNECT VGA MONITOR Connect one end of the VGA cable to the interface on the back panel of the GVR3550 GVR3552 and the other end to the corresponding interface of the VGA monitor Once powered up users could see the boot screen of GVR3550 GVR3552 on VGA monitor gt NOTE gt VGA does not support automatic resolution matching users have to manual set it A gt There is only one valid output when connect to VGA and HDMI monitor the same time HDMI is valid while VGA is not by default gt HDMI supports automatic resolution matchin
96. view window could display If the prompt is the plug in is not installed please check whether the browser prohibits plug in running if prohibits please manual set to allow the plug in running and refresh the browser GVR3550 GVR3552 User Manual Page 102 of 121 GRANDSTREAM CONNECTING THE WORLD GVR 3550 Live View PlayBack Settings Maintenance Status Logout 2014 04 03 kedas 21 PS ae i 8 gt Camerat gt Caen WEN gt Camerad Camera ki 192 168 10 32 All Rights Reserved Grandstream Networks Inc 2014 Figure 90 Web Live View Page open camera Select one window on screen with mouse and double click the camera name to display the preview screen VoPrTEFJECP UDP Switch Click on the button to set all existing camera transmission protocol to TCP or UDP gt Kopen All Preview Click on the button to open preview screen of all cameras Remote preview supports up to 24 cameras Lx Dciose All Preview Click on the button to close preview screen of all cameras Preview Window Split Split screen to multiple windows like 1 window 4 windows 9 windows 16 windows 24 windows Double click on one window when preview to view camera settings menu if has enough space See table below Table 41 Remote Preview Operation Explanation GVR3550 GVR3552 User Manual Page 103 of 121 GRANDSTREAM CONNECTING THE WORLD Closed Record The camera is not recording now Manual Record Capture
97. ving binary signals from external alarm sources like normally closed alarm and normally open alarm Alarm Output Interfaces 1 2 2 set of alarm output interfaces output alarm signal to external alarm device power supply is required for external alarm device Alarm Grounding INSTALLING GVR3550 HDD The GVR3550 contains no HDD with packaging the first time users need to check the device and install HDD Please install the GVR3550 HDD according to the following procedures l Ze GVR3550 GVR3552 User Manual Twist four screws gently on the bottom of HDD do not twist too tight Remove the fixed screws on the back and side panel of the main case open the cover plate to find the HDD installing position Side put the main case aims HDD with four screws on at the corresponding 4 screw holes on the baseplate and then twist the screws Repeat the previous steps to install other HDDs Connect HDD data lines and power cables to the interfaces of the mainboard Put the cover plate back and twist back the screws Page 19 of 121 GRANDSTREAM CONNECTING THE WORLD Insert the HDD and push itt the narrow direction Twist the screws and fix the HOD W sod S Pr te Ze Wa FERIA Y So ay Figure 5 GVR3550 HDD Installation Diagram INSTALLING GVR3552 HDD Please install the GVR3552 HDD according to the following procedures 1 Open the device by pushing forward the front panel cover of HDD 2 Take o

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