Configuring Your Serial Device
Contents
1. Log Debug Events Open Driver Events Window Open Data Monitor Window The Help tab in the Keyspan Serial Assistant displays the version numbers if the different components in your Keyspan USB Serial Adapter installation You can also enable Tool Tips on screen help read your Keyspan adapter s User s Manual or go to Keyspan s home page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 21 a K Keyspan Mini Port Replicator for Windows v3 2 User Manual 6 1 Problem Solving If you are having problems with your Keyspan USB to Serial Adapter in Windows please read the following instructions to assist you in troubleshooting your Keyspan adapter Hardware Troubleshooting Step 1 Use the Keyspan Serial Assistant Launch the Keyspan Serial Assistant application When you open the Keyspan Serial Assistant application the Adapter Status tab will show your Keyspan adapter its COM port number ie COM1 COM2 etc and its COM Port Status IDLE or BUSY If you do not receive either of these messages please contact Keyspan Tech Support for further assistance Otherwise skip ahead to Step 2 Software Serial Device Troubleshooting Step 2 Check The Physical Connections Make certain that your serial device 1s powered on and is properly connected to the Keyspan Serial Adapter Proceed to Step 3 Step 3 Check Your Serial Device s Software Configuration Ch2. We InnoSys Incorporated at 3095 Richmond Parkway Suite 207 Richmond CA 94806 USA 510 222 7717 declare under our sole responsibility that the KEYSPAN Mini Port Replicator Model UPSH 112 complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CAUTION Changes or modifications to the Mini Port Replicator not expressly approved by InnoSys Incorporated could void the user s authority to operate this equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e I
3. The Clear Log Window button will clear the Adapter Status Error Events box the Log Debug Events check box T Log Debug Events Enable or check the Log Debug Events check box to display all of the Keyspan adapter s debug events as well as the driver events This option can be turned on and off the Open Driver Events Window button Open Driver Events Window The Open Driver Events Window button will open the Keyspan adapter s Event log window This window reports all of the events or actions that the adapter is performing This is useful in troubleshooting data communication problems the Open Data Monitor Window button Upen Data Monitor wWiindor The Open Data Monitor Window button will open the Keyspan adapter s Line Monitor aka Data Monitor window The Line Monitor will display all data and all modem control state changes sent to and from the Mini Port Replicator continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 20 ae K Keyspan Mini Port Replicator for Windows v3 2 User Manual Help Tab the Help tab Dixi Adapter Status Properties Port Mapping Diagnostics Help Adapter Status Error Log 29 29 RefreshDeviceContigT ableGUuI Cannot Open MPR S C 02 35 45 MPR S Adapter INSERTED COM3 02 38 03 MPR S Adapter REMOVED COM3 38 03 RefreshDeviceContigT ableGUuI Cannot Open MPR S C Clear Log Window
4. 222 0323 Monday through Friday 9 am to 5 pm Pacific e telephone 1 510 222 8802 tech support Monday through Friday 9 am to 5 pm Pacific International Support Options If you live outside of the United States and require assistance with your Keyspan product please contact the Keyspan s distributor in your country for technical support in your language For a list of Keyspan s international distributors please visit our international web page at http www keyspan com international This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 41
5. Keyspan DB25 printer port 2 configure your printer s software to use the Keyspan LPT port The following instructions provide a general overview of this process Connecting Your Parallel Printer Hardware Before you begin make sure that you have already installed your printer s software and the Keyspan adapter is already connected Step 1 Connect Your Parallel Printer To The Keyspan Adapter Attach your printer s parallel cable to the DB25 printer port on the Keyspan adapter Configuring Your Printer s Software Step 2 Determine Which Keyspan Port Your Printer Is Connected To To determine which Keyspan port your printer is connected to open the Device Manager To do this open your System properties right click on My Computer and then select Properties from the pull down list or open the System control panel in Control Panels Once you are in System properties click on the Device Manager tab if you are running Windows 98 98 SE or Windows Me If you are running Windows 2000 or XP click on the Hardware tab and then click on the Device Manager button This will open the the Device Manager window If you are running Windows 98 98 SE or Me locate the section labeled Ports COM amp LPT in the Device Manager window If necessary click plus to see your ports You should see your Keyspan LPT port listed Please note this LPT number as this will become important as we configure your printer Once you have noted your Keyspan
6. Keyspan Tech Support for further instructions Question How do I configure my Printer to recognize the Keyspan Mini Port Replicator Answer To configure any printer to use the printer port on the Keyspan Mini Port Replicator you must 1 Install your printer s software and access its properties 2 In the printer s properties tell the printer to use the Keyspan LPT or USBOOx port You can find step by step instructions for this in the Configuring Your Parallel Printer section in this manual This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 26 l Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 b Compatibility List for Windows The following is a list of serial devices that have been tested with various Keyspan Serial Products on Windows This list is intended to be used as reference guide and not as complete compatibility list We are constantly testing products and adding them to this list For the latest version of this list please visit our web site at http www keyspan com For the compatibility list for other operating system ie Mac OS Mac OS X etc please refer to the user manual for that platform or visit our web site at http www keyspan com Legend See Notes section at end of list Configuration Guide Available Not Tested Compatible Not Compatible See Guide for Information ZKD I Q Il not compatible with Oper
7. Software configuration is now complete To initiate a HotSync session place your Palm Organizer in its cradle and then press the HotSync button on the cradle Your Palm Organizer will now HotSync This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 32 l Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 d Serial Port Pin Outs The pin assignments for the Keyspan Mini Port Replicator s male DB9 port are illustrated below Keyspan Mini Port Replicator s male DB9 port 17 3 45 6 7 OY Pin Name Signal Designation 1 DCD Data Carrier Detect Input 2 RX Received Data Input 3 TX Transmitted Data Output 4 DTR Data Terminal Ready Output 5 GND Ground 6 DSR Data Set Ready Input 7 RTS Request To Send Output 8 CTS Clear To Send Input 9 RI Ring Indicator Input In order to ensure compliance with emission specifications cables should be shielded using braided shields and metal hoods with complete 100 contact between the shields and hoods External Loopback Connector Information The Keyspan Serial Assistant allows you to perform two types of loopback tests internal and external The external test requires the use of a special loopback connector This connector requires a DB9 Female Loopback plug with the following wiring Pin s Wired to Pin s 1 lt gt 4 8 2 lt gt 3 6 lt gt 1 9 This User Manual applies to the Keyspan Mini Port Replicat
8. United States and international copyright laws and international trade provisions You must treat the Product like any other copyrighted material This license and your right to use the Product terminate automatically if you violate any part of this agreement In the event of termination you must immediately destroy all copies of the Product or return them to KEYSPAN License Grant Upon receipt of full payment for this product KEYSPAN grants you a non exclusive license to e Use one copy of the Software on a single computer Dedicated Computer e Make one copy of the Software for archival purposes or copy the Software onto the hard disk of your computer and retain the original for archival purposes If one individual uses the Software on the Dedicated Computer more than 80 of the time it 1s in use then the individual may also use a second copy of the Software for use on a single home computer provided such use on a single home computer is limited to no more than 20 of the time e After written notification to KEYSPAN transfer the entire product on a permanent basis to another person or entity provided you retain no copies of the Product and the transferee agrees to the terms of this agreement For the purposes of this section use means loading the Software into RAM as well as installation on a hard disk or other storage device other than a network server You may access the Software from a hard disk over a network or any other mean
9. Windows rev O2jun19JA Page 17 l Keyspan Mini Port Replicator for Windows v3 2 User Manual the Show All COM Assignments check box F Show All COM Assignments Enable or check the Show All COM Assignments check box to display ALL of the COM port name and numbers that have been registered on your computer This will include COM ports for other devices Note You may have COM ports assigned or set aside for hardware that may not be installed on your computer depending on how your computer was setup by its manufacturer the COM port mapping pull down menu LUM port mapping for selected adapter pork COMS fin use The COM port mapping pull down menu allows you to reassign the selected Keyspan COM port in the COM port list window This window also reports whether a COM port is in use In this menu in use means that the selected COM port has assigned or reserved It is highly recommended that you only change the COM port mapping to COM ports that are not in use Note The COM port mapping pull down menu allows you to change the COM port mapping to any COM port including those that have already been assigned aka in use Changing the COM port mapping to a COM port that is in use may render any hardware and or software using that port inoperable the Adapter Port Mapping Mode box Adapter Port Mapping Mode Plug amp Play lnstantiation Method f Oynamic Geographic The Adapter Port Mapping Mode box allows you
10. adapter will take the next COM port COM3 This COM port number can then be accessed via your serial device s software ie Palm s HotSync Manager Wacom tablet control panel etc Note You can connect more than one Keyspan Mini Port Replicator to your USB equipped Windows computer The DB9 ports on subsequent adapters will have a different COM port numbers This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 3 wpe K Keyspan Mini Port Replicator for Windows v3 2 User Manual Keyspan Mini Port Replicator 2 port USB Hub Keyspan Mini Port Replicator 2 port USB Hub The Keyspan Mini Port Replicator also includes a 2 port USB hub This hub support USB 1 1 devices and functions as a bus powered USB hub Keyspan Mini Port Replicator Printer Port Keyspan Mini Port Replicator DB25 Printer Port The DB25 printer port on the Mini Port Replicator supports many popular parallel printers On Windows 98 98 SE and Me the DB25 port on the Keyspan Adapter is seen as a LPT port This LPT port can be selected in your printer s Properties window On Windows 2000 and XP the DB25 port is installed as USB Printing Support and creates a port called USBO0O0x The USBOOI port can then be be selected in your printer s Properties window This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 4 _ K Keyspan Mini Port Rep
11. computer The easiest way to access the HotSync Manager is via the Palm Desktop software To do this launch the Palm Desktop software When the Palm Desktop software is running go to the HotSync menu and select the Setup command the HotSync menu amp Setup selection in the Palm Desktop software Palm Desktop z z F File Edt View Tools HotSunc Help J i Custom o File Link View Log Setup Z E Once the HotSync Manager application is opened you will be presented with the HotSync Setup window the HotSync Setup window Setup x General Local Modem Network HotSync Manager Always available put in Startup folder Manual you start the HotSync Manager yourself Cancel Apply Help This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 31 m Keyspan Mini Port Replicator for Windows v3 2 User Manual Step 3 Configure the HotSync Setup window In the HotSync Setup window click on the Local tab This will display the Serial port and Speed pull down menus the Local tab General Local Modem Network Serial port com bd Speed Jas Fast As Possible Cancel Anny Help Select your Keyspan COM port in the Serial port pull down menu see step 1 in this example Select As Fast As Possible from the Speed pull down menu Step 4 HotSync your Palm Organizer Palm
12. ILMHVET Wat AA Bio fE gt TIE LW RY RWS UT FAV continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 36 K Keyspan Mini Port Replicator for Windows v3 2 User Manual Translation This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Australia New Zealand This device complies with AS NZS 3548 Class B limits for the operation of Information Technology Equipment Copyright This manual and the software described in it are copyrighted with all rights reserved Under the copyright laws this manual or the software may not be copied in whole or in part without the written consent of KEYSPAN NO WARRANTIES OF ANY KIND ARE EXTENDED BY THIS DOCUMENT The information herein and the Keyspan products themselves are furnished only pursuant to and subject to the terms and conditions of a duly executed License Agreement KEYSPAN SPECIFICALLY DECLINES ALL WARRANTIES WHETHER IMPLIED OR EXPRESSED INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE KEYSPAN has no responsibility financial or otherwise for any result of the use of this document and or the associat
13. K Keyspan Mini Port Replicator for Windows v3 2 User Manual Table of Contents e Introduction e Capabilities e Installation Instructions e Configuring Your Serial Device e Configuring Your Parallel Printer e Keyspan Serial Assistant e Problem Solving e Appendices e Frequently Asked Questions FAQs e Compatibility List for Windows e Configuration Examples for Windows e Serial Port Pin Outs e LED Behavior e Notices e Keyspan Warranty Information e Support Information This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 1 K Keyspan Mini Port Replicator for Windows v3 2 User Manual 1 1 Introduction Looking for a way to connect your serial devices and parallel printer to a USB port on your USB equipped Windows computer The Keyspan Mini Port Replicator is a simple inexpensive and reliable way to make this connection The Adapter plugs into any USB port on your PC It provides one DB9 serial port one DB25 printer port and a two port USB hub Multiple Keyspan Mini Port Replicators may be installed on one CPU if desired Requirements The Keyspan Mini Port Replicator Software for Windows requires the following e Windows e At least one available USB port e Windows 98 98 SE 98 Me 2000 XP Contents The Keyspan Mini Port Replicator package part UPR 112 includes e Keyspan Mini Port Replicator UPSH 112 e Mac and Windows compatible CD with software and u
14. LPT port close the Device Manager and proceed to Step 3 If you are running Windows 2000 or XP locate the section labeled Universal Serial Bus Controllers in the Device Manager window If necessary click plus to see the items in this list You should see your Keyspan printer port listed as USB Printing Support Once you have This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 10 K Keyspan Mini Port Replicator for Windows v3 2 User Manual verified that you have USB Printing Support close the Device Manager and proceed to Step 3 Device Manager Windows 98 98 SE Me LP Windows 2000 XP USB Printing 2x ioj xi General Device Manager Hardware Profiles Performance Action View 1 CE a 2 1 a Monitors EF Network adapters oY Ports COM amp LPT F Communications Port COM1 oY Keyspan MPR Serial Port COM3 F Printer Port LPT1 g Sound video and game controllers m System devices E A Universal Serial Bus controllers s Generic USB Hub amp Intel r 8280144 USB Universal Host Controller N a E nan hipe al MPROT USB Printing Support 8 Network adapters Y Ports COM amp LPT Disk drives View devices by type C View devices by connection m Display adapters cE Disk drives 2 9 DYD CD ROM drives n Floppy disk controllers Upay aapon da
15. Mini Port Replicator for Windows v3 2 User Manual 4 1 Configuring Your Serial Device Prior to using your serial device modem UPS etc with the Keyspan Mini Port Replicator you must 1 connect your serial device hardware to the Keyspan DB9 port 2 configure your serial device s software to use the Keyspan port The following instructions provide a general overview of this process however we do provide specific configuration instructions for certain serial devices For a list of these examples please read the Configuration Examples for Windows Appendix in this manual Connecting Your Serial Device Hardware If your Keyspan adapter is not connected please do so NOW Step 1 Connect Your Serial Device To The Keyspan Adapter Attach your serial device s ie Palm cradle Wacom Tablet WinCE device etc serial cable to the serial port on your Keyspan Mini Port Replicator Step 2 Determine Which Keyspan Port Your Serial Device Is Connected To If your have a Keyspan product that has more than one serial port please note which Keyspan serial port your serial device is connected to the serial port on the Keyspan product not your USB ports on your computer or USB hub This information will become useful as we start Configuring Your Serial Device s Software Configuring Your Serial Device s Software The following configuration instructions provide a basic overview of how to configure your software to use your Keyspan seria
16. ating System Compatibility List for Windows serial USA19Qi UPSH112 USA19Q USA19QW Product Guide USA19 USA19W USA49W Graphic Tablets Wacom Tablets Y Y Y PDAs and PDA Software Palm y Y Y Y Psion Revo Y Y Y Sharp Wizard Y Y Y Compaq Aero Y Y Y Casio PV 400 Series Y Y Y RIM Blackberry Y Y Royal Vista Y Y Y This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 27 K Keyspan Mini Port Replicator for Windows v3 2 User Manual Windows CE PDAs all models ActiveSync Other Devices and Software C Pen N Y Y Olympus Digital Cameras N Y Y Modems serial N Y Y Compatibility List for Windows Notes RIM Blackberry USA19 If you have a Keyspan USB PDA Adapter model number USA 19 the Blackberry Desktop Manager v2 1 is not able to communicate with Keyspan USB PDA Adapter with the model number of USA 19 due to a bug in the Desktop Manager The currently shipping models of the Keyspan USB PDA Adapter USA 19Q USA 19Qi are compatible If you have the USA 19 model please contact Keyspan tech support for further details Modems serial UPSH112 USA19w USA49w If you are running Windows 98 Windows 98 SE or Windows Me you will have to add AT amp CO to your modem initialization string This is not necessary on Windows 2000 and Windows XP Compatibility List for Windows parallel printers Most parallel printers are compatible with Keyspan s Mini Port Repli
17. cator and USB to Parallel products If you have a printer that does not appear to work please contact Keyspan Tech Support for further instructions This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 28 l Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 c Configuration Examples for Windows The following is a list of available configuration examples for Windows These example provide step by step instructions on configuring select serial devices The current example available are e Palm Desktop For the latest version of this list please visit our web site at http www keyspan com For the configuration examples for other operating system 1e Mac OS Mac OS X etc please refer to the user manual for that platform or visit our web site at http www keyspan com This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 29 _ Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 c 01 Palm Desktop Before you begin This Configuration Example assumes that you have already done the following 1 installed the Keyspan serial port hardware and software 2 installed the Palm Desktop software 3 connected the Palm Serial Cradle hardware to a Keyspan serial port If you have not performed any of the steps mentioned above please do so before proceeding Step 1 Check the Keyspan Serial Assistan
18. consequential damages the above limitation may not apply to you The foregoing limitations of warranty and liability inure to the benefit of KEYSPAN licensors having an interest in this package This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 39 m Keyspan Mini Port Replicator for Windows v3 2 User Manual General This agreement constitutes the entire software license agreement between you and KEYSPAN and supersedes any prior agreement concerning the contents of this package It shall not be modified except by written agreement dated subsequent to the date of this agreement and signed by an authorized KEYSPAN representative KEYSPAN is not bound by any provision of any purchase order acceptance confirmation correspondence or otherwise unless KEYSPAN specifically agrees to the provision in writing This agreement is governed by the laws of the State of California Keyspan a division of InnoSys Inc 3095 Richmond Pkwy Ste 207 Richmond CA 94806 This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 40 K Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 z Support Information Contacting Support If you require assistance with any Keyspan product you may contact us by one of the following ways web email http www keyspan com support Monday through Friday 9 am to 5 pm Pacific e fax 1 510
19. d disk drives Floppy disk controllers E PPY H 6 Hard disk controllers H E IDE ATAJATAPI controllers br IEEE 1394 Bus host controllers F Keyboard E H Keyboards Monitors a Mi doth pi daa 5 Mouse lt 3 Mice and other pointing devices rate the tne m LLE a Keyspan MPR Printer Port LPT2 I Printer Port LPT1 H Sound video and game controllers m System devices Universal Serial Bus controllers Properties Refresh Remove Print coren Step 3 Tell Your Printer To Use The Keyspan Printer Port We now need to tell your printer to use your Keyspan LPT port To do this open the My Computer icon and then open the Printers folder In the Printers folder in Start menu gt Settings gt Printers locate the icon for your printer Right click on the printer icon and select Properties from the menu This will open your printer s Properties window If you are running Windows 98 98 SE or Me click on the the Details tab and then locate the Printer Port list box and select your Keyspan LPT port Once you ve done this close all configuration windows If you are running Windows 2000 or XP click on the the Ports tab and then locate the Printer Port list box and select the USBOOx port Once you ve done this close all configuration windows Your printer is now configured and ready for use This User Manual applies to the Keyspan Mini Port Rep
20. e TX Only Test This Serial Port Ext LoopBack Test Type Quick Receive FIFO Buffer Size C Continuous E Default Test Speed 57600 v Baud a Serial Test Status READY TO TEST The Properties tab in the Keyspan Serial Assistant allows you test your Keyspan adapter and make changes to the behavior of the Keyspan adapter The following is an explanation of the items in this tab the Adapter pull down menu Adapter MPR S 1 COMMS The Adapter pull down menu is used to select which Mini Port Replicator you would like to configure If you only have one Keyspan Mini Port Replicator you will not need to change the selection the Endpoints radio buttons Endpoints High Performance Bulk Compatible Interrupt The Endpoints radio buttons are used to configure how the Keyspan adapter will communicate with the USB subsystem software on your computer Most users will not need to modify the default setting High Performance BULK You should only change this setting if you are sure that your serial device needs a specific setting The default setting is High Performance BULK continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 14 l Keyspan Mini Port Replicator for Windows v3 2 User Manual the Port pull down Fort i COM IDLE If you have more than one serial
21. e that this is an option for advanced users only If you are unsure about how this command will affect your computer please contact Keyspan Tech Support for further assistance Diagnostics Tab the Diagnostics tab Z Keyspan MPR Serial Assistant 5 x Adapter Status Properties Port Mapping Diagnostics Help Adapter Status Error Log 02 38 03 MPR S Adapter REMOVED COM3 02 35 45 MPR S Adapter INSERTED COM3 Clear Log Window Log Debug Events Open Driver Events Window Open Data Monitor Window The Diagnostic tab in the Keyspan Serial Assistant reports diagnostic information about your Keyspan adapter s software and hardware This information is useful if you are trying to solve problems with Keyspan s technical support staff The following is an explanation of the items in this tab continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 19 m Keyspan Mini Port Replicator for Windows v3 2 User Manual the Adapter Status Error log Log Window Adapter Status Error Log 02 38 03 MPR S Adapter REMOVED 02 35 45 MPRAS Adapter INSERTED CUMS The Adapter Status Error Events box displays the status of your Keyspan adapter hardware and software It detects if the Keyspan driver is installed and whether or not a Keyspan adapter is connected the Clear Log Window button Clear Log Window
22. e Assistant window continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 12 _ K Keyspan Mini Port Replicator for Windows v3 2 User Manual Adapter Status Tab the Adapter Status tab Adapter Status Properties Port Mapping Diagnostics Help COM3 Idle The Adapter Status tab in the Keyspan Serial Assistant displays the status of your Keyspan adapter Specifically it shows the COM port number ie COM1 COM2 etc and the COM Port Status IDLE or BUSY If you have several Keyspan adapters of the same type they will all show up in this tab This is also the first place to check to see if your Keyspan adapter is working properly If your Keyspan adapter does not show up in the Adapter Status tab please proceed Problem Solving section in this manual for further instructions continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 13 y K Keyspan Mini Port Replicator for Windows v3 2 User Manual Properties Tab the Properties tab Keyspan MPR Serial Assistant iol x Adapter Status Properties Port Mapping Diagnostics Help Adapter Serial Configuration Adapter MPR S 1 v COM3 Endpoints High Performance Bulk Compatible Interrupt Serial Port Options 1 Serial Test Options Port fi COM3 IDLE Test Mod
23. eck to see if your serial device s software is configured to use the Keyspan port Please refer to your serial device s documentation for instructions on how to select switch configure a serial port in that software Once you ve found your software port configuration screen does it display the Keyspan Mini Port Replicator COM port number This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 22 _ Keyspan Mini Port Replicator for Windows v3 2 User Manual If you do not see the Keyspan COM port number please contact Keyspan Tech Support for further assistance If you see the COM port number and have properly selected the Keyspan port that your serial device is connected to and are still having problems please continue to Step 4 Software Printer Troubleshooting Step 4 Check the Device Manager Check the Device Manager to see if the Keyspan ports COM and LPT have been registered See Step 2 in the Configuring Your Parallel Printer section in this manual If you have followed all of the above steps and are still having problems with your Keyspan Mini Port Replicator contact Keyspan Tech Support for further assistance When You Need More Help The Keyspan web site http www keyspan com is your best source for technical support information The web site includes technical notes reference manual updates and answers to frequently asked questions You may also contact our tec
24. ed product including direct indirect special and or consequential damages The information contained herein is subject to change without notice Trademarks KEYSPAN is a trademark of InnoSys Inc Mac and Mac OS are trademarks of Apple Computer Inc used under license Apple and Macintosh are registered trademarks of Apple Computer Inc registered in the USA and other countries Palm PalmPilot and Palm III are trademarks of Palm Computing Corp 3Com Corporation or is subsidiaries Other brand names are trademarks or registered trademarks of their respective holders Copyright 2002 KEYSPAN a division of InnoSys Inc This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 37 K Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 y Keyspan Warranty Information KEYSPAN Software License Agreement and Limited Warranty Definitions The following definitions apply to the terms as they appear in this agreement e KEYSPAN means KEYSPAN a division of InnoSys Incorporated e Software means the computer program contained in this package and all updates to the computer program The term also includes all copies of any part of the computer program e Documentation means the on disk user s manual s as well as printed materials accompanying the Software e Product means the Software and Documentation Copyright Protection The Product is owned by KEYSPAN and is protected by
25. hnical support department directly via email phone or fax Please see the Support Information section in this manual for more details This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 23 K Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 Appendices e Frequently Asked Questions FAQs Frequently Asked Questions e Compatibility List for Windows List of serial devices that have been tested with Keyspan serial adapters e Configuration Examples for Windows Instructions on configuring select serial devices to use Keyspan serial ports e Serial Port Pin Outs Serial Port Pin Out and Loopback Test Information e LED Behavior Description of the LED Behavior on your Keyspan Adapter e Notices FCC CE VCCI Copyright and Trademark Information e Keyspan Warranty Information Keyspan Warranty Information e Support Information Information about obtaining technical support This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 24 l Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 a Frequently Asked Questions FAQs The following is a list of Frequently Asked Questions FAQs about the Keyspan Mini Port Replicator for Windows Keyspan frequently updates and adds the questions and answers list below For the latest list please visit the our web site at http www keyspan com Frequently A
26. igure a Control Panel 1e modems accessing ISPs an application ie UPSes or some combination of these ie modems accessing terminals using Zterm Please refer to your serial devices documentation on which method your serial device uses and how to access that software s serial port configuration screen Once you ve determined where to select or configure your serial device s software s serial port settings please proceed to Step 5 Step 5 Determine Which Serial Port To Select In Your Serial Device s Software When you ve found the port selection screen in your serial device s software you may be presented with a list of COM port numbers a place to type in a COM port number or some combination of both At this point you have to select or enter COM port number of the Keyspan serial adapter you are connecting to Please note that you can see the COM port number in the Adapter Status tab in the Keyspan Serial Assistant Step 6 Use Your Serial Device Once you ve configured your serial software to use the Keyspan serial port you re ready to start using your serial device under Windows This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 9 _ Keyspan Mini Port Replicator for Windows v3 2 User Manual 4 2 Configuring Your Parallel Printer Prior to using your parallel printer with the Keyspan Mini Port Replicator you must 1 connect your printer hardware to the
27. ive remedy will be replacement of the disk or at KEYSPAN s option KEYSPAN s reasonable effort to make the Product meet the warranty set forth above This limited warranty applies only if you return all copies of the Product along with a copy of your paid invoice to KEYSPAN within 90 days of the date you received the Product If KEYSPAN is unable to make the Product conform to the above warranty KEYSPAN at its option will refund all or a fair portion of the price you paid for this package Any replacement software will be warranted for the remainder of the original 90 day warranty period or for 30 days from the date your received the replacement whichever is longer KEYSPAN DISCLAIMS ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCT THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHERS WHICH VARY FROM JURISDICTION TO JURISDICTION No Liability for Consequential Damages In no event shall KEYSPAN or its resellers be liable for any damages whatsoever including without limitation damages for loss of profits business interruption loss of information or other pecuniary loss arising out of the use of or inability to use this KEYSPAN product even if KEYSPAN has been advised of the possibility of such damages Because some jurisdictions do not allow the exclusion or limitation of liability for
28. l port s For specific instructions on how to operate your serial device please refer to your serial device s user s manual for detailed instructions continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 7 _ Keyspan Mini Port Replicator for Windows v3 2 User Manual Step 3 Check the Keyspan Serial Assistant Now that your serial device is connected to the Keyspan adapter you should check to see if the Keyspan serial port is installed correctly To do this open the Keyspan Serial Assistant in Start menu gt Programs gt Keyspan Mini Port Replicator gt Keyspan Serial Assistant When you open the Keyspan Serial Assistant you will see the following window the Keyspan Serial Assistant window Keyspan MPR Serial Assistant 5 x Adapter Status Properties Port Mapping Diagnostics Help If your Keyspan hardware and software are installed correctly you will see your adapter in the Adapter Status tab box You should also see the COM port number Ge COM1 COM2 etc and the COM Port Status IDLE or BUSY The COM port number and its COM port Status message are very important to configuring your serial device The COM port Status is the state of the Keyspan serial port All serial ports have two states BUSY aka In Use or IDLE aka Available When serial port is IDLE the port is available for use by any se
29. licator Software for Windows rev O2jun19JA Page 11 _ Keyspan Mini Port Replicator for Windows v3 2 User Manual 5 1 Keyspan Serial Assistant Besides the required drivers the Keyspan Mini Port Replicator software installer installs an application called Keyspan Serial Assistant This application is used to e Determine the status of the adapter software and hardware e Assist in problem solving Launching the Keyspan Serial Assistant To launch the Assistant open the Keyspan Serial Assistant in Start menu gt Programs gt Keyspan Mini Port Replicator gt Keyspan Serial Assistant When you open the Keyspan Serial Assistant you will see the following window the Keyspan Serial Assistant window O x i Keyspan MPR Serial Assistant Adapter Status Properties Port Mapping Diagnostics Help If your Keyspan hardware and software are installed correctly you will see your adapter in the Adapter Status tab box You should also see the COM port number ie COM1 COM2 etc and the COM Port Status IDLE or BUSY If you see your COM port number and its COM port Status If you do not see either of these items proceed Problem Solving section in this manual Explanation of Assistant Features The following is a description of all the relevant text boxes and menus found in the Keyspan Serial Assistant You can also obtain this information by turning on the Enable Tool Tips check box in the Help tab in th
30. licator for Windows v3 2 User Manual 3 1 Installation Instructions Installing the Mini Port Replicator Software for Windows Operating Systems Note These instructions apply to installing the Keyspan Mini Port Replicator on Windows If you are installing this software on other platforms please read the Keyspan Mini Port Replicator User Manual for that platform Step 1 Insert the Keyspan Serial Adapter CD ROM Turn your computer ON When your computer starts up place the Keyspan Mini Port Replicator CD into the CD ROM drive This will open the Keyspan Mini Port Replicator CD browser Note you can manually start the CD browser by locating and running the Launch exe program on the CD ROM Step 2 Run the Keyspan USB Serial Software for Windows Installer If the Keyspan Adapter is connected to your computer disconnect it now Once the Keyspan CD browser has opened click on the Install Software selection and then click on the Install Keyspan Mini Port Replicator Software selection This will start the software installer Follow the instructions on screen to complete the installation Step 3 Software Installation Complete Now that you have installed the Keyspan Mini Port Replicator software you are ready to install the Keyspan Mini Port Replicator hardware Please proceed to the installing the Keyspan Mini Port Replicator Hardware instructions continued on next page This User Manual applies to the Keyspan Mi
31. ncrease the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult InnoSys Incorporated or an experienced radio TV technician for help continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 35 K Keyspan Mini Port Replicator for Windows v3 2 User Manual CE MARK DECLARATION OF CONFORMITY According to EN 45014 Manufacturer s Name and Address InnoSys Incorporated 3095 Richmond Parkway Suite 207 Richmond CA 94806 Declares that the product Product Name KEYSPAN Mini Port Replicator Model Number UPSH 112 Conforms to the following Product Specifications EN 55022 1998 Class B EN 55024 1998 following the provisions of the Electromagnetic Compatibility Directive Mike Ridenhour Richmond CA USA President June 2002 Canada Digital Apparatus EMI Standard This Class B digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada VCCI Voluntary Control Council for Interference from Information Technology Equipment Class B ITE CORB FRLBRESERERSAERHBBS VCCI OB ICBOCTTABARERMNTRE CT CORET FER CHATSOL RANE LTWETA CORIBRIVACT LEV a YR RITUELT fASNOL SSeS eMoOT
32. ni Port Replicator Software for Windows rev 02jun19JA Page 5 E K Keyspan Mini Port Replicator for Windows v3 2 User Manual Installing the Keyspan Mini Port Replicator Hardware The following hardware installation instructions provide a basic overview on installing the Keyspan Mini Port Replicator in a USB port For detailed instructions on how to connect USB devices your specific computer please refer to the USB Device Install section in your computer s user s manual Step 4 Connect the Adapter to your USB port Attach the Adapter to your computer by connecting the Adapter s USB cable into any built in USB port on your computer or USB Hub It is not necessary to turn off your computer when attaching the Adapter Step 5 Hardware Installation Complete Your Keyspan Mini Port Replicator is ready for use now that you have installed hardware and software If you are connecting USB devices to the Mini Port Replicator simply connect them to either USB port These devices will function just as they do on any other USB hub If you are connecting a serial device to the Mini Port Replicator please proceed to the Configuring Your Serial Device section in this manual If you are connecting a printer to the Mini Port Replicator please proceed to the Configuring Your Parallel Printer section in this manual This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 6 _ K Keyspan
33. or Software for Windows rev O2jun19JA Page 33 m NA Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 e LED Behavior The Keyspan Mini Port Replicator part number UPSH 112 comes equipped with LED lights that reports the status of the Keyspan adapter USB hardware and and its ports The following table shows all of the possible states of these LED light and what they mean Name Power USB1 USB2 Serial Printer Color Red Green Green Green State Off On On On Blinking Slow On Solid On Blinking Fast On Significance The Keyspan adapter is not connected or not receiving power from your computer The Keyspan adapter is connected and is receiving power from your computer The Keyspan USB Hub port is working properly The Keyspan serial port software and hardware are working properly The Keyspan serial port is available for use The Keyspan serial port is In use by an application on your computer and is ready to send and receive data to and from your serial device The Keyspan serial port is is sending and or receiving data to and from the attached serial device The Keyspan printer port is working properly This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 34 K Keyspan Mini Port Replicator for Windows v3 2 User Manual 7 1 x Notices Notices United States FCC DECLARATION OF CONFORMITY
34. peated when you press the Test button Use the Quick option to perform the test once To perform a subsequent test press the Test This Port button Use the Continuous option to repeat the test continuously To stop the test press the Stop Test button the Test This Port button becomes the Stop Test button during a test the Test Speed pull down menu Test Speed FF BO Baud The Test Speed pull down menu allows to specify the speed baud rate at which the port will be tested at when you press the Test This Port button button the Test Status box reports Test Status READY TO TEST The Test Status box reports the test status or results of the selected COM port the Receive FIFO Buffer Size pull down menu Recerve FIFO Buffer Size 16 Default z The Receive FIFO Buffer Size pull down menu allows you to configure the number of characters which are stored in the card s First In First Out input buffer FIFO before they are made available to the computer The default value of this parameter is 16 The Receive FIFO improves the reliability of data transfer at high speeds You can turn this option OFF for performance reasons however this is not necessary in most cases the Update Configuration button Update Configuration The Update Configuration button updates the Keyspan adapter with the changes you have made in the Properties tab Please note that these changes will take effect when you click the Update Configu
35. port on your Keyspan adapter the Port pull down menu allows you select which serial port you want to modify or test You can also see the serial port s COM port number and its COM port status next to the Port pull down menu If you only have one serial port on your Keyspan Mini Port Replicator you will not need to change the selection The Test This Port button Test This Port The Test This Port button tests the COM port selected in the Port pull down menu The test that is performed is the selected test in the Test Option box the Test Mode box Test Mode f TH Only Ext Loopback The Test Mode box allows to specify the type of test that will be performed when you press the Test This Port button There are 2 types of tests TX Only Use this test to test only the transmit Tx signals of the Keyspan adapter Ext LoopBack Use this test sending and receiving data This test sends data out the selected serial port and waits to receive it via a special Loopback connector You can find more information about this special Loopback connector in the Serial Port Pin Outs section in this manual continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 15 l Keyspan Mini Port Replicator for Windows v3 2 User Manual the Test Type box Test Type f Quick C Continuous The Test Type box allows to specify how many times the selected test will be re
36. ration button This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 16 pe K Keyspan Mini Port Replicator for Windows v3 2 User Manual Port Mapping Tab the Port Mapping tab amp Keyspan USB PDA Adapter Assistant 15 x Adapter Status Properties Port Mapping Diagnostics Help COM3 Ide Keyspan USB PDA Adapter Port COM3 Show All COM Assignments This COM port is in use and currently Idle COM port mapping for selected adapter port COM3 in use w m Adapter Port Mapping Mode Plug amp Play Instantiation Method Dynamic C Geographic Delete All Keyspan USB PDA Adapter Port Mappings The Port Mapping tab in the Keyspan Serial Assistant allows you to change how COM port numbers are assigned to your Keyspan adapter The following is an explanation of the items in this tab Important Please make sure you read this entire section Changing COM port assignments may render other hardware unusable the COM Port List box COMS Idle Keyspan MPR Seral Port COM The COM Port List box shows any connected Keyspan Mini Port Replicator its COM port number and COM port status You can also see any other COM port that have been assigned or reserved on your computer if you enable or check the Show All COM Assignment check box continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for
37. rial device s software When a COM port is BUSY the serial port is in use by software and therefore not available to other programs The COM port number is the address of the Keyspan serial port In order for any serial device to communicate via the Keyspan adapter that serial device s software must be told to use the Keyspan COM port number If you see your COM port number and its COM port Status proceed to Step 4 If you do not see either of these items proceed Problem Solving section in this manual continued on next page This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 8 a l Keyspan Mini Port Replicator for Windows v3 2 User Manual Step 4 Determine Where To Select Configure The Keyspan Serial Port s Prior to using your serial device with a Keyspan serial port you must first tell that serial device s software which serial port your serial device hardware is connected to For example if you have a Palm you will have to tell the Palm Desktop software to look for your Palm handheld hardware on a Keyspan serial port By doing this you establish communication between your serial device s software ie the Palm Desktop software and your serial device hardware the Palm handheld unit Most serial devices will have software that will allow you to select which serial port the device is connected to Depending on your serial device and its software you may have to conf
38. s you choose so long as you otherwise comply with this agreement You may NOT This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev 02jun19JA Page 38 K Keyspan Mini Port Replicator for Windows v3 2 User Manual e Copy the documentation except for purposes of creating a back up copy for your own use e Modify translate or merge the Software with another program except for your personal use on a single computer Any modifications to the Software are subject to this agreement e Reverse engineer disassemble decompile or make any attempt to discover the source code of the Software e Sublicense rent or lease any portion of the Product e Use the previous version of the Software that has been upgraded or updated under this agreement Upon upgrading or updating the Software the old copy must be deleted from the computer and the original disks destroyed Limited Warranty on Software and Media KEYSPAN warrants the disks on which the Software is distributed to be free from defects in materials and workmanship and that the Software will perform substantially in accordance with the Documentation for a period of 90 days from your receipt of the Product Any written or oral information or advice give by KEYSPAN resellers agents or employees will in no way increase the scope of this warranty If the Product fails to comply with the warranty set forth above KEYSPAN s entire liability and your exclus
39. ser manual Note This documentation applies to Keyspan s Mini Port Replicator Software for Windows and covers the features and use of this software on that platform For information and instructions for this product on other platforms please visit Keyspan s web page lt http www keyspan com gt This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 2 wae K Keyspan Mini Port Replicator for Windows v3 2 User Manual 2 1 Capabilities The Keyspan Mini Port Replicator is three devices in one It contains one male DB9 serial port one female DB25 printer port and a two port USB hub Keyspan Mini Port Replicator Serial Port Keyspan Mini Port Replicator Serial Port The DB9 serial port on the Mini Port Replicator supports RS 232 asynchronous communications at data rates up to 115 2 Kbps Please read our Compatibility List for Windows for a list of serial devices that have been tested with the Keyspan Mini Port Replicator The DB9 port on the Keyspan Adapter is seen as a COM port by Windows The Keyspan COM port is interfaced via the Win32 Communications API and is then available to any program that accesses COM ports via this API By default the COM port number assigned to the Keyspan adapter is the first unassigned available COM port number in the Windows registry For example if COM1 and COM2 have already been assigned or set aside by any software or hardware the Keyspan
40. sked Question List Question How do I configure my serial device to recognize the Keyspan Mini Port Replicator Answer To configure any serial device to use a serial port on any Keyspan USB Serial Adapter you must 1 Locate the software that controls your serial device 2 Access that software s port or connection configuration screen dialog menu etc 3 Select the Keyspan port that your device is connected to in port or connection configuration screen dialog menu etc for that device Depending on what type of serial device you have you may have to configure a control panel an application or a plug in Keyspan provides documentation on how to configure many popular serial devices in the Configuration Examples for Windows appendix in this manual Question Can I connect my Keyspan USB device to a USB hub Answer Yes any Keyspan USB device can be connected to a USB hub However there are some USB hubs that cannot fully support some USB devices If you are having problems with a Keyspan USB device that is connected to a USB hub please connect the Keyspan USB device to a built in USB port on your computer If this solves the problem then this may be an issue with your USB hub If This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 25 m NA Keyspan Mini Port Replicator for Windows v3 2 User Manual you are encountering this problem or something similar to it please contact
41. t Before proceeding you should check to see if the Keyspan serial port is installed correctly To do this open the Keyspan Serial Assistant in Start menu gt Programs gt Keyspan Mini Port Replicator gt Keyspan Serial Assistant When you open the Keyspan Serial Assistant you will see a window similar to the one shown below the Keyspan Serial Assistant window gt Keyspan High Speed USB Serial Adapter Assistant OR x Adapter Status Properties Port Mapping Diagnostics Help USAISW OW COM3 Idle If your Keyspan hardware and software are installed correctly you will see your adapter in the Adapter Status tab box You should also see the COM port number ie COM1 COM2 etc and the COM Port Status IDLE or BUSY If you see either of these messages note the Keyspan COM port number ie COM1 COM2 etc and its COM Port Status IDLE or BUSY Proceed to Step 2 This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 30 Yas K Keyspan Mini Port Replicator for Windows v3 2 User Manual If you do not receive either of these messages proceed Problem Solving section in your Keyspan adapter s manual Step 2 Access the HotSync Manager Before you can begin to HotSync your Palm you must access and configure the HotSync Manager application The HotSync Manager is the program that manages the serial communication between your Palm and your
42. to change the behavior of how Keyspan COM port numbers are assigned when you connect the Keyspan adapter to a different USB port than the one it was originally connected to Dynamic assigns a COM port number or numbers if your Keyspan adapter has multiple serial ports to a particular Keyspan adapter If you disconnect the Keyspan adapter and connect it to a different USB port the COM port number of that Keyspan adapter will not change This is the default setting and is recommended setting if you only have one Keyspan adapter Geographic assigns a COM port number or numbers if your Keyspan adapter has multiple serial ports to a particular USB port on your computer If you disconnect the Keyspan adapter and connect it to a different USB port the COM port number of that Keyspan adapter will change This setting is recommended if you are using multiple Keyspan adapters and want the COM port numbers to remain the same This User Manual applies to the Keyspan Mini Port Replicator Software for Windows rev O2jun19JA Page 18 may K Keyspan Mini Port Replicator for Windows v3 2 User Manual the Delete All Keyspan Mini Port Replicator Port Mappings button Delete All Kepspan MPA Senal COM Port Mappings The Delete All Keyspan Mini Port Replicator Port Mappings button clears the Windows registry of all Keyspan Mini Port Replicator COM port numbers and Keyspan USB information This allows Windows to create new COM port assignments Not
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