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1. If pump drain plug exists plumb tee with a 1 4 reducer bushing 0000 INNER Fig 2 1 2 Knockout HOSE Fig 2 A Hose Clamp Wiring the SR500 SR500PS NOTE THE STINGL SWITCH CANNOT BE USED RELIED ON AS AN ELEC TRICAL DISCONNECT MEANS A SEPARATE DISCONNECT MEANS MUST BE PROVIDED A CERTIFIED ELECTRICIAN IN ACCORDANCE WITH THE NATIONAL ELECTRICAL CODE MUST COMPLETE ALL ELECTRICAL WORK The voltage selector switch on the right side of the metal case MUST BE SET to match the incoming power Damages to the unit due to improper power input WILL NOT be covered by warranty The unit is set to 230 volts at the factory this will also be the correct setting for 208 volt applications For 110 115 120 volt pumps set the selector switch to 115v Line Voltage Option 1 High Voltage 120 240V Single Phase 3 HP Pumps 20AMP or less See Fig 3 for terminal locations 1 Determine the operating input voltage of the pump 120V or 240V Set the red input switch located on the right side of SR 500 accordingly Wire incoming voltage to line terminals 10 amp 12 Wire pump to load terminals 9 amp 11 Connect line amp load grounds to the green ground pigtail with wire nut For this scenario see Drawing 1 or 2 ere 5 Line Voltage Option 2 High Voltage 240 480 600 Triple Phase 3 5 HP pumps 20AMPS or greater 1 the2. 803 dS 100d 00 2 00885 40 404 13 014 77 NIVDY SIA 55144 SANOIS 09 LON 51 TINA dl 540238 09 TIM dHNd T 33044 45 1004 gt 100d 135 _ 39 4 335 54015 IHL 340438 53 55344 51 1 18055184 YILT 1104 51 IHL 147 1534 OL NIVDY SIA 55384 SGNODAS 09 LON 51 4 1104 09 TIM SIA 55184 51 31 38055384 431114 A 1113 5 NAHM 39 335 15414 531 5 5 TOULNOD 31 01 GIAVTS SLINN 54004 733 5 1 5 1 449 1911 8341538 UV INDI SY IWYS IHL 110434 IHL 135 5 95 51 3411 IDY LNO MALAY 1 35 01 TIA 00645 IHL MOH 51 AHL 41415 1 99110 4401 5 OL 13315 5831 0
3. 5 a a FROM PANEL SSSSSSSS 13 4 805 1504 51 4549 00685 JHL 022 108 ONY A OTF ASN 5300 IHL NAHM 11 05 50401 01 9 1145 111411 LINE 1 1040 1 LINE 2 LOAD 2 NI LON 51 4 9317115 4315009 JHL 40 59 dANd OML IHL WIOTHALNI 01 1545 40 1109 110 0 lt 2 2 802 SNISN 4315008 3 419 3015 8315845 1 11 301539 34148115 403 5 1545 1109 022 672 802 HOLIMS FETELE TANY d 5 4 PANEL 015 1815 TANYd ADIAMAS 4044 81604 SHIMON 1545 192 OTT 09 pA Wav 1 yndjno 04 5 I zam z peel 310 3 1100985 JHL IDV HOUMS 1 344012 9 2 14 51019412 00445 40 11943435 SI 1 4 01 31991103 ON 5
4. LON 51 1104 54802385 09 TIM 135 105 2 5 10 SWALSAS 2 01 5 SLINN 38111934 5 04 31 5 1449 1 5 449 10118341538 IAOW SY IWYS IHL NNY 1107434 IHL 135 5 96 51 3411 4 2 3117 8 100 4 43147 JDIAUAS 01 TIMA 00685 IHL MOH 51 AGOW 11017134 JHL 41415 291 110 401 OL 13315 5831 0181 AFAM NAHM dHNd 140438 5310 YILYIH LAHS TIAA LI 583 1004 150 HOLIMS 5 SY IWYS IHL 53 5 00685 IHL TOULNOD 31 3 1 53 YNO HOLLY LINSNOD SNRING GADNVHD 38 GINOHS 1135 5 5 1 WALSAS 21412345 133 01 4 9 38 HYI 13431 44010 IHL 41 LY 135 1 4 51 SIHL 3510472 TIM 35 40 HINH MOH 41 538 1 WNNIVA IHL 51 135 5 754015 dHNd IHL 13 1 5 11
5. Hold Set for 5 seconds to enter Service Mode Usually caused by incorrect initialization procedure re initialize and re calibrate unit Please set the date and time even if you are operating in continuous mode Power Fault BF Line Too Low possible causes include insufficient wire gauge excessive wire length additional loads on circuit excessive incoming imped ance excessive pump load ADDITIONAL OPERATIONAL NOTES To successfully execute the PRIME PUMP function the following conditions must be met 1 The minimum difference between vacuum measurements made when the pump is stopped and the pump is running must be greater than 0 5 Hg 2 The measured running vacuum must be less than 20 Hg To achieve a successful pump start up during normal operation the following condi tions must be met 1 The minimum difference between vacuum measurements made when the pump is stopped and the pump is running must be greater than 0 5 Hg 2 Current measured running vacuum must be within 3 Hg of reference vacu um recorded during the PRIME PUMP function 3 running vacuum must be less than 20 Hg The pump will shut off and the alarm will sound if any of the following conditions are detected 1 Ifthe current running vacuum measurement falls 3 Hg below the reference vac uum measured during the PRIME PUMP function 2 Ifthe current vacuum measurement rises 3 Hg above the reference running vacuum
6. Stingl Pool Safety is our Top Priority Instructional Manual Model SR 500 1 10 Model 5 500 5 Rey 2 00 Safety Vacuum Release System Version 3 5 Sting Products PMB 325 21010 Southbank Street Sterling VA 20165 Tel 571 434 6010 888 749 5433 Fax 571 434 6013 www stingl switch com U S Patent 6 059 536 6 342 841 Table of Contents Section Page 2 IMPORTANT 3 INSTALLATION 4 OPERATING INSTRUCTIONS 6s 16 TROUBLESHOOTING CALIBRATION ISSUES 56500 23 CALIBRATION ISSUES 5 500 8 lt lt 34 ERROR CODES 39 CALIBRATION INSTRUCTIONS 5 500 27 OPTIONAL 43 PARTS LIS D 43 asiaan 44 INTRODUCTION Thank you for choosing to install Stingl Switch Model SR 500 on your swimming pool hot tub or spa The enclosed information is designed to give you years of safe operation of your Stingl Switch Please closely review this important product information The Stingl Switch Model SR 500 works by monitoring the vacuum on t
7. MODE No other operating modes may be selected Wiring NOTE THE SR500 CANNOT BE USED RELIED UPON AS A SERVICE DISS CONNECT MEANS A SEPARATE DISCONNECT MEANS SUCH AS A CIR CUIT BREAKER MUST BE PROVIDED A CERTIFIED ELECTRICIAN IN ACCORDANCE WITH THE NATIONAL ELECTRICAL CODE MUST COM PLETE ALL ELECTRICAL WORK Power Terminals are on the bottom right of the unit and are labeled Line 1 Line 2 incoming voltage and Load 1 Load 2 power output to pump or contactor BEFORE TURNING ON THE POWER TO THE UNIT VERIFY YOUR PUMP OPERATING VOLTAGE 120 OR 240 VOLTS AND SET THE VOLTAGE SELECTOR SWITCH ON THE RIGHT SIDE OF THE SR500 ACCORDINGLY UNITS DAMAGED BY IMPROPER POWER INPUT WILL NOT BE COVERED BY WARRANTY For Single Phase pumps 120 or 240 volts up to 3 Hp or 20 amps 1 Wire incoming voltage to Line and Line 2 10 and 12 120 VOLT INSTAL LATIONS THE NEUTRAL BUSS MUST BE GROUNDED TO THE GROUND BUSS IN THE SUPPLY PANEL 2 Wire pump leads to Load 1 and Load 2 9 and 11 120 VOLT INSTALLATIONS MUST USE BOTH LOADS CONNECTED TO BOTH TERMINALS OF THE MOTOR 3 Connect panel and motor grounds to the green ground pigtail with a wire nut Refer to Drawing 1 or 2 For pumps over 3 20 amps or for 3 phase pumps 1 Pump voltage must be carried by an external contactor rated for the pump load Coil voltage can be either 120 or 240 volts however the coil voltage must match the out put voltage of the 5 500 120
8. 01 34 SNM 31915 11913 40 1 30144 1501 S H 559 00945 1131 51 JHL 31 44141 JON SINN 441 01 110834 NI 43194140 39 ISN 00445 NMOHS S LSNA 435 434 34 10 135 01 5 ISN 13 40 4 PANEL SSSSSSSe Tainan SSSSSSSS 11 4 805 1 1545 4015 3 Aud 1 SENN SLI0A 062 7802 811 399110 DNILYAIdO HOLVA 15 39 110 114405 00445 01 JIONIS 304 00545 13 aw 00585 YIL AOLI INOD 1102 1103 STT AOLI INOD 1102 1103 STT ant JD LIOA ce S S oL S 0 S 310A S AS Hd JSYHd LOVLNOD Aud HILT 5451 JIVLIOA 1103 AOLIVINOD JHL 15 LNdNI 00545 IHL OEZ 40 802 AIHUI 83493
9. 01 01 IHL LON 51 201 51 4 40 1404 NIVU 18055184 831114 IHL TILA IHL 10 3415 14055384 IHL OL 117 51 ISOH HOLY LON LYHL 531 5 IHL 4344015 JHL 33 4138 L gt 40 3440 123134 LON 00685 IHL 4 TIVLSHI 7 15814 5 JHL 35 JHL 11 15 1 18 37 34 140418 LNO AUG 01 11 5 JHL 84183183 SALYSIGNI ISYHd 7 154 2766 ATIYNSN 154 66 62 JO Y ISOH IHL LNOHLIM 0447 THA 13431 234 17 583155 0437 01 IHL 15 ISOH 1004 IHL 40 13441 X930 M0739 11 51 WALSAS JHL dl 49 7 5835 IHL 35 JHL SYAM 430837 40 1015100 AYTA 5 35 IHL CALIBRATION INSTRUCTIONS FOR SR500 POOL SPA COMBINATION UNIT REV 2 00 1 Before mounting remove the SR500 from it s plastic enclosure by depressing the tab in upper left and pulling the top of the unit forward Slide the SR
10. air in the plumbing In either case a fault HIT OFF TO CLEAR condition is noted The internal and external alarms will sound for one second on three seconds off Press the OFF STOP button to clear the alarm and error message and return to the OFF STOP mode There are other problems that may prevent the pump from starting Please see the section on ERROR MODE for more information Remote Mode If the SR 500 is to be used in conjunction with a remote device such as a Jandy or Compool system a pneumatic switch solid state controls or a remote timer the remote mode should be selected This will disable the time cycle amp place the SR 500 under control of your remote device wired to the remote terminals 1 amp 2 Maintenance Mode With the unit in the OFF STOP MODE select the MAINTENANCE MODE MAINTENANCE MODE by pressing the MAINT CLEAN button This mode is used while ENDS IN 29 59 operating a manual vacuuming system or during trouble shooting procedures The pump will start immediately the heater is shut off The internal and external alarms will sound for one second on three seconds off The MAINTENANCE MODE runs for 30 minutes and then the unit reverts to the OFF STOP MODE A countdown of minutes seconds shows the remaining time Pressing either the MAINT CLEAN or the OFF STOP buttons exits the MAINTENANCE MODE and returns the unit to the OFF STOP MODE WARNING DURING MAINTENANCE CLEANING MO
11. be run external controller In the TIMED MODE the display shows the TIMED 12 00 PM current clock time the pump status and the 2 3 current vacuum pressure level When the pump is scheduled to start the display shows STARTUP message The pump is not TIMED 12 00 merely turned on instead a series of STARTUP 2 3 Hg measurements are made to verify proper system operation First the vacuum is measured while TIMED 12 00 PM the pump is off After a 30 second delay the PUMP ON 7 5 Hg vacuum is measured again There should be a significant difference between the first and second vacuum measurement The pump will start properly and the display will show the PUMP ON message The unit is now monitoring the vacuum looking for under or over suction conditions Once the pump has been started the heater relay will close allowing the heater to operate The heater relay will open 10 minutes prior to the scheduled pump stop time allowing the heater to cool NOTE During the STARTUP phase blockages will not be detected Blockages will be detected only in the PUMP ON phase Three attempts will be made to properly start the 5 pump If there is not a significant SYSTEM ERROR 16 difference minimum of 0 5 Hg between the DELTA P TOO LOW vacuum measurements with the pump stopped and the pump running the pump didn t start or SYSTEM ERROR 016 there is
12. measured during the PRIME PUMP function 3 Ifthe current vacuum measurement exceeds 20 NOTE The 3 Hg under suction cutoff may not function in systems where the pump has a flooded suction below grade Example If normal running vacuum is less than or equal to 3 Hg OPTIONAL EQUIPMENT Remote Alarm A stack alarm device with an audible and visual alarm Wired directly to the 24V remote terminal in the SR 500 Freeze Protection For the pool or spa that remain open year round A freeze protection device that engages the pump when temperatures drop to near freezing PARTS LIST Part Part Description SR 500 SR 500 SR 500 1001 Hose SR 500 2001 Hardware Kit 1 Pump Fitting 3 Anchor bolts screws 1 Hose Fitting SR 500 3001 Instructional Manual SR 500 4001 Freeze Protection Kit Optional SR 500 5001 Remote Alarm Kit Optional E Stop Emergency Stop Button CONTACT INFORMATION SStingl Pool Safety is our Top Priority STINGL PRODUCTS LLC Mailing Address PMB 325 21010 Southbank Stree Sterling VA 20165 Office Address 1334 B Shepard Drive Sterling VA 20164 Telephone 571 434 6010 Toll Free 888 749 5433 Fax 571 434 6013 www stinglproducts com
13. not fully primed when the Prime Pump function was ended resulting in less than 1 Delta P 2 The hose is connected to the pressure side of the pump If the screen reading roughly matches your filter tank pressure this means you are sensing the pres sure side of the pump See Fig X Hose Mounting It is possible for an unseen check valve or a pre existing obstruction in a suction line to cause residual vacuum to remain in a line after the pump shuts off If your vacuum does not drop significantly while please wait is displayed after ending the Prime Pump function there may be a check valve in the line underground ON RUN MODES for SR500 rev 1 10 Pushing on run button scrolls through three possible run modes 1 push Timed mode The SR500 will run the timed cycle set in setup mode 2 pushes Continuous mode The SR500 will run the pump 24hours 7days 3 pushes Remote mode The SR500 will only operate by closing the remote sw input circuit TROUBLESHOOTING Notes on System Error 11 for new installations 1 The SR500 is equipped with 2 relays to pass power to the pump these relays switch every time the SR500 starts A REAL Error 11 means that one or both of the relays is are fused shut A Fake Error 11 can be either electrically or hydraulically reproduced Electrically reproduced Pump will only run for 5 seconds three times then gives Error 11 1 For either 115 volt pumps or contactors wi
14. port of the pump s Hair and Lint Trap FIRST feed the hose through the hose fitting in the box and GENTLY slide the hose onto the sensor until it is against the top of the sensor fitting Tighten the provided clamp not too tight to prevent leakage Then tighten the hose fitting for additional strain relief THEN you can remove the plug from the Hair and Lint Trap drain port and install the adaptor fitting 1 4 NPT x 3 8 flare in it s place using Teflon tape to prevent leakage please put the drain plug where it can be accessed later if needed Then attach the brass end of the hose to the adapter fitting If the system may possibly encounter freezing conditions the hose should be protected from freezing with heat tape Once the hose connection is complete prime the pump by filling the trap with water insure that all valves are set for normal operational and clean the filter and all baskets When the system is ready to operate push the YES button to start the pump and the screen will read VALVES SET TO POOL Y N YES START PUMP After verifying that the valves are set for pool operation pressing the YES button will start the pump for a 60 second run block The screen will read FULL PRIME Y N 66 and the current running vacuum level is displayed It RUNNING XX XX Hg is important at this time that the pump achieve a full prime and is running normally to insure accurate calibration If it takes more than 60 seconds for
15. setting should cor respond with the mode you will regularly use Setting the Default run mode to either Timed or Cont will disable Remote mode Setting the Default run mode to Remote mode disables both Timed and Cont modes After setting the Default run mode to the proper setting press the SET button again screen will read FIRMWARE VERSION 1 10 XX XX XX Press the OFF button to exit Service Mode TROUBLESHOOTING CALIBRATION ISSUES This message indicates that the sensor was not able to calibrate within 1 of zero The hose CANNOT SET ZERO MUST be disconnected from the sensor in order SET TO CONTINUE for the sensor to properly zero A reading of 20 to 30 psi while trying to zero the sensor is usually indicative of water in the sensor body Disconnect the hose from the sensor and allow 24 to 36 hours for it to dry Connect the hose to the sensor FIRST then to the pump to air lock the hose and prevent water form entering the sensor DO NOT attempt to dry the sensor by inserting foreign objects into the tube you will damage the sensitive diaphragm inside If the sensor will not zero after 36 hours open to atmosphere call our Technical Department for assistance This message will be displayed if the SR500 did not register a difference of 1 or greater between DELTA P TOO LOW the Stopped vacuum level and the Running vacu SET TRY AGAIN um level Several scenarios can cause this error 1 The pump was
16. 00 into plastic enclosure Slide the bottom of SR 500 into box then press upper portion until SR 500 snaps into place NOTE Top portion of hose must be mounted onto vacuum sensor prior to connecting lower end to pump trap DO NOT connect the hose to the pump until after successfully zeroing the sensor in service mode The sensor must be open to atmosphere to zero properly Feed the vacuum hose through the hose fitting and connect to the vacuum sensor Insure hose is snug onto vacuum sensor Tighten the hose fitting securely to provide strain relief for the hose Attach hose clamp included for additional strain relief Refer to Fig 2 A The vacuum hose MUST exit the box straight down without bends or kinks When routing the hose take care to avoid high traffic areas where the hose can be stepped on or tripped over Zip tying the hose to the pump electric conduit is a good option Excess hose can be trimmed but under no circumstances shall the existing hose be lengthened or a longer hose be used Protect hose in freezing conditions by wrapping with heat tape If the pump is operated in an area where the ambient air temperature can fall below 32 F the hose must be protected from freezing by wrapping with heat tape Remove drain plug from pump trap Install in its place the flare adapter using Teflon tape not included to ensure a good seal 10 Attach the free end of the hose to the flare adapter and tighten 11
17. 181 NAHM CAHILL IHL 1404138 5 SL JHL LAHS 11 1004 150 4 HOLIMS 5 Y SY JHL 53 835 00685 JHL TOULNOD 31 3 53 35 1 YNO HLIM 1 1 5 SHANG 38 AINHO GINOHS 135 SIHL 51 WALSAS 21412145 LIIW OL 39 HYI 13431 140102 IHL AUVSSIIIIN 41 LY 135 1 4 51 SIHL 5 TIUM 5 40 MOH 41 538 1 IHL 51 9 1135 5 754015 4 4 IHL NAHM 13 1 9 11538 5 11 OL 01 IHL LON 51 5 JHL 4349018 51 IHL 40 1804 38155384 831114 IHL TIM 5 IHL 40 1415 41055384 IHL OL 43 119 51 ISOH HOLY LON 414 IHL SALYSIGHI A 110050 5 WHANOA IHL 4344015 JHL 139 1 7 40 12438341414 123134 LON 414 00685 IHL 4 TIYISHI 7 83149 15814 105835 JHL 35 JHL 11915138 37 18 140438 SUNOH Fz HOA LNO AU OL QJIN LI 5 35 JHL 48383183 SVH YILYM SILYJIAHI 35 4 7 I
18. 3411034 102412 5 5 UYNLIY 01 4350 LINOJ 31 342 ANY 011 4140 3135 434044 403 310834 35019 340 01 435 38 LSNW 54015 NNA MOD 91 19 00445 103413 IHL 1131 SI 391434 JHL 310834 43194340 15 00445 ANY 01 1012413 ASMA JHL 5 3100434 40 391430 06 81 SNISN 5 011 21144 131 45 4111041 09 11310814 404 13 31500 945 483811 5 51 z 5 1103 2 022 802 15008 141 ASN 11006445 JHL ASVAVO 1 SJLOWS4Y JHL 2914 IHL 4015 ONY 18 15 ATALOWA4 01 51 399110 11103412 AINO 1391 09 144 SI did JHL 54015 JHL HAY MOTY 3319 00545 40 40 43811 434044 404 310834 194340 01 135 00905 TH 41415 29 110 01 JHL MS 31004344
19. 484 00545 lar Baw 00885 831114 38 JS LIOA 1 14405 00545 540108 4 ISYHd E HUM 45 1 404 14 OPERATING INSTRUCTIONS Front Panel The SR 500 front panel features a two line by 16 character backlit liquid crystal display and six momentary pushbutton switches implemented in a membrane label Switches OFF STOP Immediately stops pump operation Also silences any active alarms ON RUN Toggles between timed continuous run and remote modes MAINT CLEAN Initiate Maintenance Cleaning mode where the pump will operate continuously for 30 minutes WARNING DURING MAINTENANCE CLEANING MODE VACUUM IS NOT MONITORED A BLOCKAGE WILL GO UNDETECTED DURING THE 30 MINUTE CYCLE INCREASING THE RISK OF ENTRAPMENT SET Used to initiate set up modes for time date and pump operating schedule YES and NO Used to answer yes no questions and increment or decrement the value of a displayed selection i e date and time SELECT TIMED OR CONTINUOUS MODE WARNING BLOCKAGES NOT DETECTED SEE INSTRUCTIONS SET PUMP RUN TIME SCHEDULE DATE amp TIME 888 749 5433 REMOTE RELAY CONTACT 24 120 1240 VAC 50 60 Hz LOAD2 LINE2 10 01 Fig 5 Membrane Switch Getting Started IMPORTANT Before AC power is applied to the SR 500 the plumbing connection must be made properly At
20. 500 out toward the top At this point record the serial number of your SR500 on the warranty card 2 Mount plastic enclosure using screws and anchors provided in a suitable location within 8 feet of the pump 3 Install the hose fitting provided in the bottom left 1 2 knockout below the vacuum sensor 4 Re install the SR500 into the plastic enclosure sliding the bottom in first and pushing the top until the SR500 snaps into place 5 Feed the vacuum hose through the fitting but do not attach the hose to the sensor at this time The sensor will need to be open to atmosphere to properly zero 6 Freezing conditions If you are operating your pump in conditions where the ambient air temperature will drop below 32 the hose must be wrapped with heat tape to prevent it from freezing Figure 2 box bottom Wiring NOTE THE SR500 CANNOT BE USED RELIED UPON AS A SERVICE DISS CONNECT MEANS A SEPARATE DISCONNECT MEANS SUCH AS A CIR CUIT BREAKER MUST BE PROVIDED A CERTIFIED ELECTRICIAN IN ACCORDANCE WITH THE NATIONAL ELECTRICAL CODE MUST COM PLETE ALL ELECTRICAL WORK Power Terminals are on the bottom right of the unit and are labeled Line 1 Line 2 incoming voltage and Load 1 Load 2 power output to pump or contactor BEFORE TURNING ON THE POWER TO THE UNIT VERIFY YOUR PUMP OPERATING VOLTAGE 120 OR 240 VOLTS AND SET THE VOLTAGE SELECTOR SWITCH ON THE RIGHT SIDE OF THE SR500 ACCORDINGLY UNITS DAMAGED BY IMPROPER POW
21. CONTINUE PRIME POOL Y N PUMP RUNS 60 SEC FIRST feed the hose through the hose fitting in the box and GENTLY slide the hose onto the sensor until it is against the top of the sensor fitting Tighten the provided clamp not too tight to prevent leakage Then tighten the hose fitting for additional strain relief THEN you can remove the plug from the Hair and Lint Trap drain port and install the adap tor fitting 1 4 NPT x 3 8 flare in it s place using Teflon tape to prevent leakage please put the drain plug where it can be accessed later if needed Then attach the brass end of the hose to the adapter fitting If the system may possibly encounter freezing conditions the hose should be protected from freezing with heat tape Once the hose connection complete prime the pump by filling the with water insure that all valves are set for mal operational and clean the filter and all baskets When the system is ready to operate push the YES button to start the pump and the screen will read FULL PRIME Y N RUNNING XX XX Hg and the current running vacuum level is displayed It is important at this time that the pump achieve a full prime and is running normally to insure accurate calibration If it takes more than 60 seconds for the pump to catch prime hit the YES button again to restart the pump for anoth er 60 seconds Once the pump is running at full head and the vacuum level on th
22. DE VACUUM IS NOT MONITORED INCREASING THE RISK OF ENTRAPMENT A BLOCKAGE WILL GO UNDETECTED DURING THE 30 MINUTE CYCLE THE POOL HOT TUB OR SPA SHOULD NOT BE USED OR LEFT UNATTENDED WHILE SERVICING OR CLEANING IN THE MAINTENANCE MODE Set Up Verification Procedure Proper operation of the SR 500 must be verified by restricting flow to the pump while running in any of the normal operating modes timed continuous and remote Begin testing by covering the main drain sump with a rubber mat This will cause the pump to pull through the skimmer line s only resulting in a higher operating vacuum It may be possible to cover the drain and not increase the operating vacuum past the cut off threshold In these cases it will be necessary to close the skimmer valve s to create the vacuum necessary to create an alarm condition NOTE Repeat this test 3 times to verify proper installation NOTE Stingl Products does recommend testing main drain with an influent valve due to the possibility of eliminating variables such as spring loaded hydrostatic valves and leaking or collapsing lines Covering the sump with a mat ensures that the entire line is tested from the sump to pump ERROR CODES amp TROUBLESHOOTING Problem Possible Cause Solution No Power Breaker off tripped Check and or reset breaker No display or improper wiring Verify that wiring is correct Wrong power SR 500 switch not set Verify that incoming power
23. ER INPUT WILL NOT BE COVERED BY WARRANTY For Single Phase pumps 120 or 240 volts up to 3 Hp or 20 amps 1 Wire incoming voltage to Line and Line 2 10 and 12 120 VOLT 2 Wire pump leads to Load and Load 2 9 11 120 VOLT INSTALLATIONS MUST USE BOTH LOADS CONNECTED TO BOTH TERMINALS OF THE MOTOR 3 Connect panel and motor grounds to the green ground pigtail with a wire nut Refer to Drawing 1 or 2 For pumps over 3 Hp 20 amps or for 3 phase pumps 1 Pump voltage must be carried by an external contactor rated for the pump load Coil voltage can be either 120 or 240 volts however the coil voltage must match the output voltage of the SR500 120 VOLT INSTALLATIONS THE NEU TRAL BUSS MUST BE GROUNDED TO THE GROUND BUSS IN THE SUP PLY PANEL 2 Wire the SR500 to a dedicated circuit 120 or 240 volts power input to Line 1 and Line 2 10 and 12 and power out to coil from Load 1 and Load 2 9 11 120 VOLT INSTALLATIONS MUST USE BOTH LOADS CONNECTED TO BOTH TERMINALS OF THE COIL Refer to Drawing 3 Low or No voltage terminals 1 Remote SW input 1 and 2 are dry contacts for remote operation Use to control the SR500ps via a remote system Jandy etc or remote timer mechanism Open pump off Closed pump on 2 Pool Spa input fireman s switch 3 and 4 are dry contacts inputs to switch the SR500ps from pool mode to spa mode and back to auxililary relay in the remote system sla
24. HL 154 2766 ATIYNSN 154 66 62 30 ISOH IHL LNOHLIM 34084 TIM 13 31 234 LY 583155 0437 4 4 01 305835 IHL 43 LSNW ISOH IHL 1004 IHL 40 13491 X930 FHL M0739 51 315 5 JHL 41 49 7 YOSNAS IHL 5 SYM 430837 Lb gt 40 AGISLNO 4 5 35 IHL TROUBLESHOOTING CALIBRATION ISSUES This message indicates that the sensor was not able to calibrate within 1 of zero The hose CANNOT SET ZERO MUST be disconnected from the sensor in order SET TO CONTINUE for the sensor to properly zero A reading of 20 to 30 psi while trying to zero the sensor is usually indicative of water in the sensor body Disconnect the hose from the sensor and allow 24 to 36 hours for it to dry Connect the hose to the sensor FIRST then to the pump to air lock the hose and prevent water form entering the sensor DO NOT attempt to dry the sensor by inserting foreign objects into the tube you will damage the sensitive diaphragm inside If the sensor will not zero after 36 hours open to atmosphere call our Technical Department for assistance This message will be displayed if the SR500 did not register a difference of 1 or greater between DELTA P TOO LOW the Stopped vacuum level and the Running vacu SET TO TRY AGAIN um level Several scenarios can caus
25. PA Y N YES START PUMP PLEASE WAIT XX XX Hg and the SR500 saves the spa parameters it will display them as it did in pool mode The only way to edit these values is to re run the prime pool or prime spa func tion After the spa parameters are displayed press SET again to continue Screen will read If you see this error refer to the section Troubleshooting calibration issues DELTA P TOO LOW SET TRY AGAIN VACUUM CUTOFF AT 03 ABOVE REF Y N This is the upper vacuum threshold or how much of a vacuum spike will register as an alarm The factory default setting is 3 above the running reference this should not be changed without factory consultation Press the SET button to continue Screen will read enable the heater delay circuit here by pressing the YES button Press the SET button to continue Screen will read HEATER DELAY Y N NO DEFAULT RUN MODE NONE This is how the SR500 will return to service after a power outage This setting should correspond with the mode you will regularly use Setting the Default run mode to either Timed or Cont will disable Remote mode Setting the Default run mode to Remote mode disables both Timed and Cont modes After setting the Default run mode to the proper setting press the SET button again screen will read Press the OFF button to exit Service Mode FIRMWARE VERSION 2 00 XX XX XX
26. VOLT INSTALLATIONS THE NEUTRAL BUSS MUST BE GROUNDED TO THE GROUND BUSS IN THE SUPPLY PANEL 2 Wire the SR500 to a dedicated circuit 120 240 volts power input to Line 1 and Line 2 10 and 12 and power out to coil from Load 1 and Load 2 9 11 120 VOLT INSTALLATIONS MUST USE BOTH LOADS CONNECTED TO BOTH TERMINALS OF THE COIL Refer to Drawing 3 Low or No voltage terminals 1 Remote SW input 1 and 2 are dry contacts for remotely controlling the startup of the SR500 in Remote Mode such as when used with a remote control system Jandy or ComPool Open pump off Closed pump on 2 Heater Delay circuit 5 and 6 or Fireman s switch Wire to the delay or safety circuit of your heater to shut it down 15 minutes before the pump HEATER DELAY MUST BE ENABLED IN SERVICE MODE DURING CALIBRATION 3 Alarm dry contact that closes while the SR500 is in an alarm state or in maintenance mode Use in conjunction with the 24 volt output for remote alarms 4 24 volt alarm output 7 and 8 provides a 24 volt output Use to power 24 volt remote alarms Getting Started BEFORE TURNING ON THE POWER TO THE UNIT VERIFY YOUR PUMP OPER ATING VOLTAGE 120 OR 240 VOLTS AND SET THE VOLTAGE SELECTOR SWITCH ON THE RIGHT SIDE OF THE SR500 ACCORDINGLY UNITS DAM AGED BY IMPROPER POWER INPUT WILL NOT BE COVERED BY WARRANTY 1 When the power is applied the SR500 will perform a self check and verify the stability of the AC
27. and message displayed properly switch setting are the same High Vacuum Clogged baskets or pump Remove debris clean baskets system error trap blocked drain Verify valves are set for normal 115 117 improper valve setting operation Low Vacuum Stuck skimmer weir Verify that weirs function smoothly system error water level too low high top off to regular operating level 16 or 17 filter pressure backwash or clean filter as needed The SR 500 will display several different error messages System Error 11 Possible fused relay or Hydraulic Imbalance System Error 12 STP VACUUM LOW reserved System Error 13 STP VACUUM HIGH reserved System Error 14 RUN VACUUM LOW reserved System Error 15 RUN VACUUM HIGH condition exists that caused the pump to pull more than 20 of Hg upon start up such as a packed pump trap or clogged line Error 11 Check Pump Relay Explanation of a REAL error 11 the SR500 is equipped with 2 redundant relays that swap places every time the unit starts the pump or energizes a contactor coil If one of the two relays fuses closed it would make it impossible to stop the pump so a switching checking program is employed to prevent this from occurring Checking the relays disconnect all lines in and out of the unit line 1 and 2 load 1 and 2 and check across line 1 and load 1 and then across line 2 and load 2 with an ohmmeter or diode checking circuit on a multimete
28. ay To change the DAY 01 31 01 day press and buttons Holding the buttons will make the value change faster Once UNIT SUCCESSFUL the desired day value is selected press the SET button to save it and exit back to the OFF MODE Joe NOTE The maximum day count will change for different months e g 31 days in January 28 days in February etc The unit does not account for leap years where there are 29 days in February Off Stop Modes Select the OFF STOP MODE by pressing the SYS OFF 2 3 H g OFF STOP button The pump and heater are shut off immediately and remain off indefinitely 01 01 04 12 00 In the OFF STOP mode the static pressure or vacuum level is displayed continuously as is the date and time NOTE Freeze protection via the external REMOTE SW IN will not function On Run Modes With the unit in the OFF STOP MODE select between the three run modes timed continuous or remote by pressing the ON RUN button The TIMED MODE is selected first where the pump runs according to the chosen pump start and stop times Pressing the ON RUN button again selects the CONTINUOUS MODE where the pump runs continuously until shut off by pressing the OFF STOP button Of course a fault condition or an under or over suction alarm condition will cause the unit to exit the selected RUN MODE and shut down Pressing the ON RUN button again selects REMOTE MODE allowing unit to
29. e screen has stabilized 1 2 to 1 of fluctuation is normal press the YES button again WHILE THE PUMP IS STILL RUNNING to immediately stop the pump and save the current vacuum values to the memory The resting or stopped vacuum level will be PLEASE WAIT displayed 9 If you see this error DELTA P TOO LOW refer to the section Troubleshooting calibration SET TRY AGAIN issues Once the SR500 has saved the vacuum parameters REFEREN CE VACUUM the screen will read DELTA P XX XX Hg record this value for future reference Push the SET REFERENCE VACUUM button screen will read STOPPED record this value for future reference Push the SET REFERENCE VACUUM button screen will read RUNNING H g record this value for future reference Push the SET VACUUM CUTOFF AT button screen will read 03 ABOVE REF Y N gt A SS A 27 This is upper vacuum threshold or how much of a vacuum spike will register as alarm The factory default setting is 3 above the running reference this should not be changed without factory consultation Press the SET button to continue Screen will read HEATER DELAY Y N NO enable the heater delay circuit here by pressing the YES button Press the SET button to continue Screen will read DEFAULT RUN MODE NONE This is how the SR500 will return to service after a power outage This
30. e this error 1 The pump was not fully primed when the Prime Pump function was ended resulting in less than 1 Delta P 2 The hose is connected to the pressure side of the pump If the screen reading roughly matches your filter tank pressure this means you are sensing the pres sure side of the pump See Fig X Hose Mounting It is possible for an underground check valve or a pre existing obstruction in a suc tion line to cause residual vacuum to remain in a line after the pump shuts off If your vacuum does not drop significantly while please wait is displayed after end ing the Prime Pump function there may be a check valve in the line underground ON RUN MODES for SR500PS 2 00 The normal run modes selectable from the sys off screen will depend upon your default run mode setting If the SR500 has the default run mode set to either Timed or Cont only these modes will be selectable from the sys off screen If Remote is selected as the default run mode only Remote mode will be selectable from the sys off screen Set Up Mode for Revision 1 10 and Revision 2 00 5 Combo Enter the SET UP MODE by pressing the SET button when the unit is in the OFF you will soo this message in the display the SET button to continue RELEASE FOR NEXT For any of the SET UP MODE functions pressing the SET button serves two purposes it saves whatever function value was c
31. ely fastened w stainless steel screws and in sound condition w no cracks or breaks 5 Repair any leaks in circulation system before installation Leaks will cause the formation of air bubbles that disrupt the normal vacuum level 6 Set all valves to normal operating position Vacuum port valve s should be closed and dedicated vacuum line s should be capped in pool Installations with pool and spa combinations with a single pump we recommend you consult your pool builder or service professional about closing the spa drain line during regular filtration 7 Pump should be run prior to installation and left in fully primed condition 8 ALL CHECK VALVES MUST BE REMOVED FROM SYSTEM Check values can cause a dangerous vacuum condition to remain even after pump shut off VACUUM HOSE TO WATER JETS TO MAIN DRAIN gt DRAIN PLUG Fig l System Diagram 000 Switch Installation Mounting 1 2 95 Mount SR 500 in a suitable location within 8 feet of pump Before mounting remove SR 500 from its plastic enclosure by depressing tab in upper left and pulling top portion of SR 500 Slide SR 500 out from the top At this point record the serial number of your SR 500 on the warranty card Mount plastic enclosure using screws amp anchors provided Install the hose fitting provided in the 1 2 inner knockout below the vacuum sensor Refer to Fig 2 Re install SR 5
32. ent of a potential limb or body entrapment This unit may not prevent evisceration Sting recommends additional layers of protection be employed Layers of Protection Association of Pool and Spa Professionals APSP the National Swimming Pool Foundation NSPF in cooperation with the U S Consumer Products Safety Commission have developed guidelines to help identify and address potential entrapment hazards in swimming pools hot tubs and spas These guidelines include design standards and specific equipment that should be incorporated into every residential and commercial swimming pool hot tub and spa e Pools should have two drains per pump to minimize the amount of suction possible in a single drain design e Install an ANSI ASME A112 19 8 approved anti entrapment drain cover to help prevent all types of entrapment Drains must have an ASME ANSI approved anti entrapment drain cover to prevent accidental entrapment of limbs or hair in drain Check cover on a regular basis for damage or wear and that it is properly secured e Have your service professional insure that pump and hydraulic flow rates appropriate for the installation e Install a Safety Vacuum Release System that monitors vacuum caused by clogged or blocked drain s and automatically shuts off the pump e Install an Emergency Stop Button e Most important educate everyone that uses the aquatic facility about safety and the need to avoid situations in which swimmer
33. hanged and it also causes the unit to skip to the next function in the SET UP MODE The SET UP MODE can be exited at any time by pressing the OFF STOP button Exiting by pressing OFF STOP will not save any changes to the currently displayed function NOTE if the unit is placed into the SET UP MODE it will automatically return to the OFF MODE after 60 seconds of button inactivity Any changes to the currently displayed function will not be saved PUMP START TIME The first selection in the SET START SET UP MODE is pump start time The unit defaults to 8 00AM start time To change start time press and buttons Holding buttons will make the time change faster Changing the pump start time causes the pump stop time to be preset to 12 hours later than the selected pump start time Once the desired pump start time is selected press the SET button to save it and skip to the next function PUMP STOP TIME The next selection in the SET UP MODE is pump stop time The unit SET STOP defaults to an 8 00PM stop time To change the TIME 08 00 PM stop time press the and buttons The time will change in 15 minute increments Holding the buttons will make the time change faster Once the desired pump stop time is selected press the SET button to save it and skip to the next function NOTE The pump stop time cannot be set closer than FIFTEEN 15 minutes to the pump start ti
34. he influent side of the pool or spa pump Whenever a blockage occurs in the pool drain or skimmers the sudden rise in vacuum will cause Stingl Switch to immediately shut down pump operation and activate an audible alarm The pump will remain off and the audible alarm will sound until manually reset The Stingl Switch Model SR 500 provides a 30 minute Maintenance Cleaning mode to allow pool vacuuming Normally the high vacuum generated by pool vacuuming would cause the Stingl Switch to sense an entrapment condition and shut off the pump However in the Maintenance Cleaning mode the Stingl Switch is DEACTIVATED and the pump is allowed to run under a high vacuum situation WARNING DURING MAINTENANCE CLEANING MODE VACUUM IS NOT MONITORED A BLOCKAGE WILL GO UNDETECTED DURING THE 30 MINUTE CYCLE INCREASING THE RISK OF ENTRAPMENT No bathers should be allowed in pool spa while Maintenance Mode is in use To prevent the system from being left accidentally in Maintenance Cleaning mode the audible alarm will be activated whenever the switch is in this mode The pool hot tub or spa should not be used or left unattended while servicing or cleaning in the maintenance mode The Stingl Switch Model SR 500 is designed to be easily retrofitted on all existing pools hot tubs and spas and is easily installed during new pool and spa construction IMPORTANT INFORMATION NOTE This device has been designed to terminate pump operation in the ev
35. input If incoming voltage is correct and the SR500 is being powered up for the first time and has no reference values in it s memory you will see the following message SET UP REQUIRED REFER TO MANUAL By pressing and HOLDING the SET button for 5 seconds Service Mode can be accessed and the SR500 can be calibrated Wait until the screen changes from to SET UP MODE RELEASE FOR NEXT Then release the SET button The screen will immediately change to Push SET again and the screen will change to Pushing the YES button automatically formats the EEPROM and Microprocessor and the screen will read Push the SET button to continue calibration Screen will read Pushing the YES button will automatically zero the sensor based on your local atmospheric pressure the hose should be removed from the sensor during the zeroing procedure The screen will read while the sensor zeros the level displayed should be within 1 of zero If so screen will display Push the SET button to continue calibration If you see Refer to the section Troubleshooting calibration issues The screen will read SERVICE MODE TECHNICIAN ONLY FIRMWARE VERSION 1 10 XX XX XX INITIALIZE UNIT FORMAT EE Y N INIT SUCCESFULL SET TO CONTINUE SET SENSOR ZERO AT 1 ATM Y N PLEASE WAIT XX XX Hg ZERO SUCCESFULL SET TO CONTINUE CANNOT SET ZERO SET TO
36. made to the system that have had an effect on the hydraulic dynamics In general the addition or removal of anything pool water flows through the unit must be recalibrated to re establish a correct vacuum value in the memory Run the Prime Pump function again in Service Mode insuring the pump is running at full prime and filter pressure and flow rates are nor mal before pressing to stop and save System Error 16 Delta too suction alarm 6 lower than running vacuum Should the installer leave the timer in the pump circuit and try to operate the SR500 in Continuous mode instead of Remote mode every time the timer turns off the pump the SR500 will assume the pump has lost prime It will enter an alarm state after 2 minutes The circuit will have to be re wired 1 The timer must be removed from the pump circuit and the circuit made complete at that point Incoming power should go from the breaker to the SR500 power out of the SR500 should go straight to the pump or contactor coil 2 The timer will need to be rewired directly to the Remote Switch Input on the low voltage terminal strip 1 and 2 Wire the two leads from the back of the timer DIRECTLY to remote sw in This isa SEPARATE DRY CONTACT ONLY cir cuit No voltage is required to remotely start and stop the pump in Remote Mode DO NOT apply any voltage to the Remote Switch Input you will cause irreparable damage to the SR500 System Error E9
37. me If the stop time value shown stops changing when you are pressing the buttons you are getting close to the start time TIME OF DAY CLOCK The next selection in the SET UP is the time of day clock time SET CLOCK The unit defaults to 12 00PM noon To change TIME 12 00 PM the time of day clock time press the and buttons Holding the buttons will make the time change faster Once the desired time of day clock time is selected press the SET button to save it and skip to the next function SET DATE YEAR The next selection in SET DATE SET UP MODE is the year The unit defaults to YEAR 00 99 05 05 for 2005 To change the year press the and buttons Holding the buttons will make the value change faster Once the desired year value is selected press the SET button to save it and skip to the next function SET DATE MONTH The next selection in SET DATE the SET UP MODE is the month The unit defaults to 01 for January To change the month MONTH 01 1 2 01 press and buttons Holding the buttons will make value change faster Once the desired month value is selected press the SET button to save it and skip to the next function Setting the month will cause the day value to reset to 01 SET DATE DAY The next selection in the SET DATE SET UP MODE is the day of the selected month The unit defaults to 01 for the d
38. r Continuity across either linel load1 or line2 load2 indicates that the relay is fused closed If the relays are open there will be no continuity across line1 load1 or line2 load2 The relays should be open when there is no power applied to the unit It is much more common to electrically reproduce an Error 11 than to actually have a real one 99 of the time this will occur on systems using 115 volt input power 1 The most common culprit is the panel where the breaker supplying the SR500 is located If the neutral buss and ground buss are not connected in the electrical service panel the relays will not switch properly and error 11 will occur on the second start up it will start properly once The second time it will start on the same relay as the first time and error 11 will occur 2 Also a culprit but less common depends on the creativity of the electrician installing the unit is Load 2 being left open or not used and the neutral from the motor running straight back to the electrical service panel This will have the same effect it will prevent the relays from switching properly and the unit will show error 11 on the second startup Both loads must be wired to both terminals of the motor or contactor coil Residual vacuum left on the system after the pump has stopped can also reproduce or fake an error 11 however this is a rare occurrence If the SR500 senses that the vac uum is already at running level upon pump star
39. red input switch located on the right side of SR 500 to 115V 2 For this scenario see Drawing 3 Low Voltage See Fig 3 for terminal locations 1 Heater delay circuit fireman s switch connect heater delay circuit to contacts 3 amp 4 terminal strip NOTE Heater delay must be enabled set up menu see operating instructions 2 Remote powered alarms can be connected to terminals 5 amp 6 or the SR 500 can power 24V alarms by jumping terminals 6 amp 7 and wiring alarm to terminals 5 amp 8 3 Remote interfaces such as Jandy ComPool pneumatic or solid state controls and external timer systems are connected to terminals 1 amp 2 NOTE The remote mode must be enabled in the on start menu for remote interfaces to pherate properly 00000000 2 OOO 12345678 24 OUTPUT LOAD 2 LINE 2 LOAD 1 LINE 1 Fig 3 Terminal Diagram 0 2 022 802 33 043840 01 34 1934 1 118 ALNA 500 03 40 404 215 8 SSSSSSSS 4 PANEL TO TO 3 2 2 4 PANEL amna oL TAN d 044 5110 13 4 805 SHOA 0217 811 7011 02 8 E 01 3 SNONNILNOD 40 404 31598 2 TO TO
40. s might become entrapped No Check Valves ALL check valves must be removed from the influent and effluent sides of the filtration system Check valves in conjunction with the SVRS can cause residual vacuum to remain on a line in an entrapment situation It is important that all check valves be removed from the system before installation of the SR 500 Do Not Use as Disconnect Means The Sting Switch cannot be used relied on as a disconnect means Installer must follow all National Electric Code specifications and install a separate disconnect means PROTECT HOSE IN FREEZING CONDITIONS If the pump is operated in an area where the ambient air temperature can fall below 32 F the hose must be protected from freezing by wrapping with heat tape Use ANSI ASME 112 19 8 approved Drain Covers To prevent hair entrapment we STRONGLY recommend that you use Anti Entrapment drain covers that meet ANSI ASME A112 19 8 standards Anti Entrapment drain covers are only effective to a specific flow rate To be sure you are not exceeding the flow rate stamped on the cover please contact your pool builder or pool service professional Pressure As used in this document the term pressure can refer to positive pressure above atmospheric pressure or negative pressure vacuum below atmospheric pressure Press a button As used in this document the term press a button means to momentarily press then release the button In cases where a b
41. th 115 volt coils an Error 11 can mean two things a that the neutral buss is not grounded to the ground buss in the main panel or b one load has been left open To test the ground neutral connection w o going into the main panel remove the neutral from Line 2 Replace it with a pigtail from Line 2 to the ground from the motor and the ground from the SR500 If this eliminates the Error 11 the neutral buss is not grounded to the ground buss if it is not per code in your jurisdiction to ground the 2 busses together you have no choice but to change your pump motor or contactor coil to 230 volt Running a neutral directly to the pump bypassing Load 2 open will also cause an Error 11 Both Load 1 and Load 2 must be connected to both motor terminals or both coil terminals Hydraulically reproduced Pump will run for 30 seconds one time then give Error 11 or will run for 30 second three times and Give Error 11 This can be caused by a hydraulic condi tion or inaccurate data in the SR500 memory These cases are rare but can happen especial ly in suction lift systems In these cases Stingl Products recommends contacting our Technical Department for further assistance ERROR 17 If The SR500 tries to start 3 times and does not register a vacuum level consistent with it s stored values it will enter an alarm state and display Error 17 In a new installation this error could either mean the initial calibration was incorrect Pump not at f
42. the pump to catch prime hit the YES button again to restart the pump for another 60 seconds Once the pump is run ning at full head and the vacuum level on the screen has stabilized 1 2 to 1 of fluctuation is normal press the YES button again WHILE THE PUMP IS STILL RUNNING to immediate ly stop the pump and save the current vacuum values to the memory The resting or stopped vacuum level will be dis PLEASE WAIT played If you see this error refer to the section Troubleshooting calibration DELTA P LOW SET TRY AGAIN Once SR500 has saved vacuum parameters REFERENCE VACUUM the screen will read DELTA P XX XX Hg record this value for future reference Push the SET button screen will read REFERENCE VACUUM STOPPED XX XX Hg record this value for future reference Push the SET button screen will read REFERENCE VACUUM RUNNING Hg record this value for future reference Push the SET button screen will read PRIME SPA Y N PUMP RUNS 60 SEC If spa mode is enabled in service menu If a pool only setup the unit will skip to vacuum cut off Press the YES button and screen will read Press the YES button again to start the pump after verifying that the valves are set to spa Calibrating the spa parameter set is identical to setting the pool parameters After the screen displays VALVES SET FOR S
43. the time of installation or whenever the plumbing has been reconfigured or changed in any way the unit will need to perform vacuum level measurements At these times the pool system must be as perfect as it can be drains unclogged skimmers cleaned etc since the system will use these vacuum measurements as a reference for all subsequent operation After the plumbing is complete and everything checks out it s time to apply power NOTE Before applying power make sure that voltage selector switch is set to the correct AC line voltage 115VAC or 230 When power is applied the unit will perform a quick self check and verify the stability of the AC line The unit will check the reference pressure values that were set at the time of installation if these values are not set the unit will display the error message SET UP REQUIRED Pressing and holding the SET button will put the unit into the SERVICE MODE intended for SET UP REQUIRED use by service technicians only Pressing any other button will have no effect REFER TO MANUAL Once the clock is set and the pump is primed the unit is ready for normal operation NOTE The unit must be properly set up in order to function failing to successfully perform the PRIME PUMP function will prevent the unit from operating Until the PRIME PUMP function is executed you will continue to see the SET UP REQUIRED message when you attempt to exit the SERVICE
44. tion Screen will read Pushing the YES button will automatically zero the sensor based on your local atmospheric pressure the hose should be removed from the sensor during the zeroing procedure The screen will read while the sensor zeros the level displayed should be within 1 of zero If so screen will display Push the SET button to continue calibration If you see Refer to the section Troubleshooting calibration issues The screen will read Tf you are setting up a pool with no spa push the SET button to continue If you are setting up a pool spa combination shares the same filter system push the YES button to enable spa mode The screen will change to and the second spa parameter set will be enabled Once you have chosen your proper system configuration push the SET button to continue The screen will read SERVICE MODE TECHNICIAN ONLY FIRMWARE VERSION 2 00 XX XX XX INITIALIZE UNIT FORMAT EE Y N INIT SUCCESFUL SET TO CONTINUE SET SENSOR ZERO AT 1 ATM Y N PLEASE WAIT XX XX Hg ZERO SUCCESFUL SET TO CONTINUE CANNOT SET ZERO SET TO CONTINUE SYSTEM CONFIG POOL ONLY SYSTEM CONFIG P S COMBO PRIME POOL Y N PUMP RUNS 60 SEC Now you ready to run the pump and establish a set of reference values Before this can be done the hose must be hooked from the sensor in the SR500 to the drain
45. tup it is only smart enough to assume that the pump is already running even though it just started It will take this to indi cate a fused relay and give error 11 If the real time stopped vacuum is raised due to changing water level in the hose or mis calibration it can also fake an error 11 Also a very rare occurrence System Error 17 Delta P off reference Error 17 Delta off reference occurs when the 5 500 sees a real time vacuum measurement upon starting that is outside of its acceptable starting window set in the memory If this occurs on a newly installed unit this is usually due to improper calibration Run the Prime Pump function again in Service Mode insuring the pump is running at full prime and filter pressure and flow rates are normal before pressing yes to stop and save Error 17 on units that have performed properly for set period of time these systems have experienced a change in operating vacuum that has strayed from the set operating vacuum window Usually caused by either filter becoming dirty over time and needing to be backwashed decreases running vacuum or conversely the unit was installed on a dirty filter which was later backwashed increases running vacuum or bas kets need to be emptied increases running vacuum Virtually any changes to the system such as installing a new motor or pump or adding removing plumbing will alter the running vacuum If any changes have been
46. ull prime or valve settings incorrect Re calibrate the unit insuring that the valves are set for normal operation and that the pump runs at a full head during the prime pump phase of service mode An SR500 that has been running for a week or more that displays Error 17 could indicate a change in the starting vacuum level due to normal maintenance issues such as debris in the baskets or a dirty filter If there are no apparent blockages in any of the baskets and the filter is in good working order and displaying normal operating pressure check the valve settings to insure they are still in the normal operating positions If the error persists you may have a blockage in the suction line s higher vacuum or debris in the pump impeller lower vacuum Also persistent Error 17 for lower vacuum levels can also indicate prob lems with filter media old sand old cartridge greasy D E grids If no problems be associated with a different vacuum level re calibrate the unit by run ning the Prime Pump function in Service Mode 00545 F 40 404 1 3 014 1 15814 1541 2 1 2 384 gt 54015 IHL 1404138 HIVDY SJA 55384 51 31 34055344 YILT ATINA 51 IHL ania 14171538 01 HIVDY SIA 55184 5440235 09
47. utton needs to be held the instruction will indicate this directly INSTALLATION SR 500 Specifications Technical Specifications SR 500 Response Time under 3 seconds from event detection Enclosure NEMA 3R Intended for outdoor use Provides a degree of protection against falling rain and ice formation Meets rod entry rain external icing and rust resistance design tests Visual Alarm Optional Audible Alarm 24V AC Operating Environment 40 to 140 degrees F 40 to 60 degrees C 0 95 RH Size H 9 0 W 5 1 2 D 4 0 Packaged Weight 4 165 Technical Specifications Remote Alarm Voltage 24 AC Operating Environment Suitable for Indoor Outdoor Size H 9 0 Dia 3 0 Weight 1 lbs Note Specifications subject to change without notice PROTECT HOSE IN FREEZING CONDITIONS If the pump is operated in an area where the ambient air temperature can fall below 32 F the hose must be protected from freezing by wrapping with heat tape gt Pre Installation Checklist 1 Ports drains skimmers vacuum lines MUST BE FREE OF DEBRIS PRIOR TO INSTALLATION Clogged ports will disrupt the normal vacuum level 2 Backwash or otherwise clean filter as per manufacturer specification 3 Clean pump trap basket and skimmer basket s 4 Inspect main drain cover Also Inspect Spa Drain if present Drain covers must be free of obstruction secur
48. ved to the spa mode Open pool mode Closed spa mode 3 Heater Delay circuit fireman s switch 5 and 6 wire into heater safety circuit to shut off heater 15 minutes before the pump Heater delay must be enabled in Service Mode 4 Alarm output 7 and 8 dry contact circuit that closes when the SR500ps enters an alarm state or is running in Maintenance Mode Use in conjuction with a remote alarm stack Getting Started BEFORE TURNING ON THE POWER TO THE UNIT VERIFY YOUR PUMP OPERATING VOLTAGE 120 OR 240 VOLTS AND SET THE VOLTAGE SELECTOR SWITCH ON THE RIGHT SIDE OF THE SR500 ACCORDINGLY UNITS DAM AGED BY IMPROPER POWER INPUT WILL NOT BE COVERED BY WARRANTY 1 When the power is applied the SR500 will perform self check and verify the stabili ty of the AC input If incoming voltage is correct and the SR500 is being powered up for the first time and has no reference values in it s memory you will see the following message SET UP REQUIRED REFER TO MANUAL By pressing and HOLDING the SET button for 5 seconds Service Mode can be accessed and the SR500 can be calibrated Wait until the screen changes from SET UP MODE to RELEASE FOR NEXT Then release the SET button The screen will immediately change to Push SET again and the screen will change to Pushing the YES button automatically formats the EEPROM and Microprocessor and the screen will read Push the SET button to continue calibra
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