Home

Sky±HD User Guide

Contents

1. Enjoying Sky Box Office entertainment Choose a Start time that suits you by watching Sky Store movies from within the On Demand service 59 Watching Box Office programmes When you record from Sky Box Office the programme is stored in your Planner for a fixed amount of time before it s deleted The amount of time depends on the programme but is typically seven days If you don t watch any part of the programme in this time you won t be charged for it and it will be deleted Once you ve played back a Sky Box Office recording you can watch it as many times as you like within a certain time frame For example you re likely to have up to 24 hours to watch a movie as many times as you like To check the amount of time you have left to watch a recording just highlight it in your Planner and press the i button You can also check out the disk space used or needed for the recording Paying for Box Office programmes Charges for Sky Box Office programmes booked via your remote appear on your account at the next available payment date If you don t watch any part of the programme you won t be charged for it and it will be deleted Ordering over the phone If for some reason you can t order Sky Box Office programmes with your remote a message appears on screen You can order programmes over the phone by calling the number shown Phone orders are subject to an administration charge Enjoying Sky Box Office ente
2. Watching the TV you love 26 Finding and listening to radio channels You can tune to radio channels in the same way as TV channels 1 Use the up down arrow to browse through the channels shown in the Now Next amp Later banner Radio channels appear with a speaker symbol next to them RJ 2 Press select when you see the radio channel you want to listen to You can see the entire list of radio channels as follows 1 Press box office scroll right to Radio El in the top menu and press select 2 Highlight the radio channel you want and press select to tune in or press record to record the channel See Recording radio channels for more details page 39 7 Radio channels are also listed in TV Guide under the All Channels tab starting at channel number 0101 See page 20 for details on navigating TV Guide pages Watching the TV you love 27 Pausing and rewinding live TV Saving after pausing or rewinding live TV Changing how far back you can rewind live TV Saving after pausing or rewinding live TV After pausing or rewinding live TV if you haven t got time now to 106 Sky1 HD watch what you ve missed you can save the programme to your Planner as follows 1 After rewinding or pausing live TV press record or select The Now Next amp Later banner appears showing the programme s name To save the programme press record to show the banner then record again 2 Press record The Sy
3. IEC 60320 2 pin female F type 75 O 950 2150 MHz female F type 75 O 950 2150 MHz RJ11 V9O DB 9 female data communications equipment DCE EIA TIA 232 E ITU T V 28 115 2 kbit s max OPTICAL and COAXIAL digital audio sockets for 5 1 surround sound Phono sockets RCA Phono sockets RCA Rear connector SCART composite video out RGB out HLM 1 itypeA RJ45 IEEE802 3 10 BASE T and 1OOBASE TX external HDD interface SATA 1 0a 1 0 Port for additional connectivity DRX895W Specifications Operating voltage Power consumption Weight Dimensions Operating temp range Storage temp range Hard disk capacity Connectors MAINS INPUT DISH INPUT 1 DISH INPUT 2 TELEPHONE LINE RS 232 DIGITAL AUDIO OUT AUDIO OUT L and R COMPOSITE VIDEO OUT ETHERNET SATA 10 PIN MINI DIN If you connect earthed equipment to the RS 232 port you must use an approved screened cable The model number serial number and electrical rating of this set top box are on a label on its base and rear Specifications 230V AC 50Hz 45W max LNB switching 13 18VDC 275mA MAX 22kHz 4 1kg packed 351mm x 265mm x 73mm inc rubber feet and connectors 5 C to 45 C 20 C to 60 C 2TB 1 5TB personal storage space IEC 60320 2 pin female F type 75 Q 950 2150 MHz female F type 75 Q 950 2150 MHz RJ11 V90 DB 9 female data communications equipment DCE EIA TIA 232 E ITU TV 28 115 2 kbit s ma
4. TV Guide lists channels by channel number If you know the number of the channel you can enter it using the number buttons Go down a page at a time by pressing ch e To see what s on later on that channel keep pressing right To see what s on up to 7 days in advance on that channel use the _ yellow 24 Hours and blue 24 Hours buttons Radio channel numbers start with a zero for example 0101 a Watching the TV you love 20 TV Guide Quick Links Many of the genre tabs in the TV Guide contain Quick Links to give you quick and easy access to different parts of the Sky Guide Channels will display the channel listing for the genre you have selected Recordings links through to the recordings of the same genre in your Planner On Demand links to the library of On Demand content for that genre Connect your SkytHD box to any broadband router to access the full On Demand service Rentals links are available in Movies Sports and Music genres and will display Sky Store if you have connected a compatible set top box to your broadband router or Box Office if not Search takes you to Search which will be pre populated with the genre you selected g TV Guide Quick Links can be turned off in the Options menu Press services for Options then press down and select the Customise tab Press ch to view the second page of settings and with TV Guide Quick Links highlighted press left right to choose
5. SkytHD User Guide Welcome to our handy guide designed to help you get the most from your SkyTHD box Whether you need to make sure you re set up correctly or simply want to learn more about all the great things your box can do all the information you need is right here in one place The inform n this uide applies ae a HD boxes with built in Wi Fi which can be identified by checkin une ae fee sa WPS bu tton e front pan ce Re odels Welcome to your new SkyTHD box An amazing piece of kit that offers you e All the functionality e Easy access to On e choice of over 50 HD e Upto 60 hours of of Skyt Demand with built in channels depending HD storage on your Wi Fi connectivity on your Sky TV SkyTHD box or up Subscription to 350 hours of HD Storage if you havea SkytHD 2TB box Follow this guide to find out more about your SkytHD box All references to the SkytHD box also apply to the SkytHD 2TB box and the product images in this user guide reflect the SkytHD box If you have a SkytHD 2TB box then it will look slightly different but the functionality is the same Contents Overview Let s get started Watching the TV you love Pausing and rewinding live TV Recording with Skyt Setting reminders for programmes Using your Planner TV On Demand page 4 page 9 page 18 page 28 page 30 page 41 page 42 page 49 Enjoying Sky Box Office entertainment page 57 Other services page 61 Get the most fr
6. You can lock programmes stored in your Planner to avoid them being played back without your permission SHORTCUT Go to your Planner D ereen Highlight the programme you want to restrict If necessary press left right until you can see the red option Lock Press the Cy red button A padlock symbol A appears next to the programme and you now have to enter a PIN to play or delete it You also need the PIN to remove the lock in future K W N Get the most from Sky HD 69 Entering a PIN for pre watershed playback You need to enter your PIN to watch a rated programme before its normal watershed time including On Demand programmes programme rating when PIN is needed 18 before 9pm 15 before 8pm 12 before 8pm PG ifa PIN has been set up for this rating U ifa PIN has been set up for this rating To turn off the pre watershed PIN option for all your recorded programmes and On Demand programmes Press services scroll left to Parental Control then enter your PIN Scroll to the Other tab and press select Highlight PIN on Pre Watershed Playback and select OFF Press OC green to save your settings Turning off PIN controlled restrictions There is a quick way to turn your PIN restrictions off and on without having to go into each screen 1 Go to Parental Control gt Change PIN 2 Pressthe 9 blue button Turn off PIN restrictions The tabs Viewing Channel and Other are dimmed out meaning the P
7. t work If you followed the set up carefully but can t see TV Guide at the end of it follow these simple steps 1 A 3 4 Check and make a note of which TV channel you use for watching Sky digital TV Press tv on your remote Hold down select and the green button together until the red light on your remote blinks twice this is after about 2 seconds Key in the channel number your TV uses for watching Sky digital TV and press select and hold for 2 seconds The red light blinks meaning the remote settings are made properly Alternative set up If your TV s brand isn t listed on page 78 you can try an alternative set up This involves programming your remote to the TV s specific model code instead of the brand code as follows 1 O UT BR ww N First you need to check the model code for your TV press interactive press down then select Sky Customer Service Select Programme Your Remote and follow the relevant options until you get to the model code for your model number Make a note of the code Point the remote away from the TV and SkytHD box and press the tv button Press and hold the select and Ch red buttons together until the red light blinks twice Enter the model code Press Sky to complete the set up Now check the settings point the remote at the Sky HD box and press tv then number 3 You should now be able to see a terrestrial TV channel If you have tried these options and still can t use your SkytHD
8. Possible reason What to do now can t connect to my A Your broadband router is out A Move your broadband router closer to your Sky FHD box broadband router of range of your SkytHD box B The password or PIN that B Try to reconnect to the wireless network and ensure you you have entered is incorrect have entered the correct password or PIN noting that this IS case sensitive C Some other router settings C If your router settings have changed these may need to be are preventing connection reverted to allow connection to your SkytHD box My SkytHD box is trying You need to reset your Press services select Settings then the Network tab Press to connect to the wrong network settings the Di red button to reset your network settings then connect broadband router to the right broadband router Troubleshooting 98 What s wrong can t find my HD programmes Nothing is happening on screen my screen is blank There is on screen interference Troubleshooting Possible reason Your SkyTHD box may not be plugged into the mains Your TV may not be able to detect the HDMI input automatically Your TV or video recorder may not be correctly tuned What to do now Your HD channels are listed separately Go to TV Guide and select HD If you can t see them here you may not have the right subscriptions or equipment To upgrade to Sky HD call us 1 Make sure the mains lead Is properly plugged in and your SkytHD box is switched
9. With your SkytHD box a compatible HD ready TV and the relevant subscriptions you can enjoy fantastic Sky entertainment in stunning high definition as well as all the features and benefits of Skyt Sky currently has the widest choice of HD channels in Europe across sports movies arts drama and documentaries Enjoy over 27 000 hours of HD programmes a month that s more than three times the standard definition output of the UK s five terrestrial channels combined To find out more about what s on Sky HD go to sky com hd Our SkytTHD box is a video recorder and satellite receiver in one making it easy to record and store a collection of your favourite programmes to watch whenever you want The 250GB personal storage capacity of the SkytHD box means you can store 180 hours of SD content and 60 hours of HD content If you have a SkytHD 2TB the 1 5TB personal storage capacity means you can store 1180 hours of SD content and 350 hours of HD content Sky also allows you to record two programmes at once pause and rewind live TV and more Plus you can set up TV recordings remotely using your mobile or online at sky com with Remote Record SO you can record the TV you love wherever you are We re always looking for ways to make improvements for our customers and as we make improvements and create new features we update the software you see on screen by sending it via the satellite We ll let you know about these new features as soon as they
10. gt Viewing 2 Highlight the appropriate rating and press the Cy red button Restrict on your remote A padlock symbol appears next to the category you choose as well as all the lower categories 3 Pressthe 1 green button Save Settings when you re done If you want to unlock rated programmes just highlight the category under the Viewing tab and press the w red button again Unrestrict Watching restrictions can be applied only to programmes where the broadcaster provides category restriction information Get the most from Sky tHD 67 O Restricting specific channels If there is just one or a few specific channels you would prefer members of the family not to watch you can lock them one by one as follows 1 Go to Parental Control gt Channel This page lists all the channels by channel number 2 Tofind the channel key in the channel number if you know it or use ch or ch to go one page up or down 3 Highlight the channel you want then press the yellow button Lock to lock it at any time of dav or the blue button to lock it between 8pm and 6am only 1 or ERU appears next to the channel depending on your selection 4 Press the OC green button Save Settings when you re done 7 Use the options Lock or After 8pm to restrict specific channels Controlling the use of charged services You can help prevent Sky Box Office and Sky Store programmes being i These settings do n
11. 230V AC 50 Hz mains supply Do not connect it to a DC power supply On some models the supplied mains lead has a 2 way connector at one end anda mains plug at the other Insert the 2 way connector into your Sky box before you insert the plug into the mains supply The only way to disconnect your Sky box from the mains Is to take the plug out of the socket Your Sky box must therefore be installed near the mains socket outlet which should be easily accessible e If you are in any doubt about anything relating to the mains supply consult a competent electrician For your safety 97 Troubleshooting You can get help on using Sky digital from various places Use this booklet as your full guide to using your Sky HD box and getting the most out of its exclusive features The troubleshooting tips in the next pages may come in handy if you have any problems IF you have any problems with your Sky HD box that aren t covered in this guide or the other references call Sky or your broadcaster You can find technical help under Interactive gt Customer Support gt Help amp Assistance gt Sky HD Press help on your remote for general help on using the Sky Guide screens For online help go to the Customer Support pages of sky com help Don t forget the user guides that come with your TV video DVD recorder sound system and any other devices you re using For information about HD go to sky com hd What s wrong
12. Off Press the green button to save your changes All the genre tabs in the TV Guide will now display channel listings only Watching the TV you love 21 Choosing your favourite channels Once you get to know what channels you watch most often you can set them up as your favourites so you can find them more easily To store your favourites 1 Press services for Options press down then select the Favourites tab A list of available channels appears 2 Highlight a channel you want as one of your favourites and press the e yellow button Favourite A tick appears next to the channel 3 Choose up to 50 channels and press the green button Save when you re done 4 See page 23 for details on navigating to your favourites Storing your favourites activates the blue button which you can also use to find the channel you were last watching See page 26 for more details Watching the TV you love What s on your favourite channels Once you ve marked channels as your favourites page 22 you can choose to see what s on those channels only To see what s on your favourites without interrupting what you re watching just keep pressing the blue button The first channel you see when you press the blue button is the channel you last watched Press the amp blue button again to get to your favourites You can get a complete overview of what s on all your stored favourite channels with any of these
13. UP to return n i r L re harman Only bee programmes canbe recorded at a time Taser 34 Avoiding recordings being deleted It takes just the press of a button to delete a programme from your Planner To avoid unplanned deletions use the Keep option SHORTCUT To protect a programme go to your Planner gt green Highlight the programme and press the blue button Keep The programme is now marked for Keep shown by the symbol Sky Guide now won t delete the recording without asking you if youre sure t When you re running out of disk space programmes marked for Keep won t be deleted See Keeping an eye on available disk space page 38 for details PIN protecting kept recordings To further protect your recordings you can request a PIN is entered before a kept programme can be deleted For details on this using your PIN and setting parental control restrictions see Having more control over what the kids watch page 66 Recording with Sky To delete thi programme 35 Cancelling current and future recordings To cancel a current or future recording 301 Sky Premecre without interrupting what you re watching browse to the programme in Wr the Now Next amp Later banner and press record The Q symbol disappears straight from your Planner highlight it and either press record to just get a reminder instead OR use the e yellow button Delete to delete
14. Your mini TV setting Turning the mini TV off removes the mini tv picture in your Sky Guide and mutes the programme audio To turn your mini tv off 1 Press services for Options press down then select the Customise tab 2 Under Mini TV Mode press left right to choose OFF The mini TV disappears and the programme audio is muted 3 Pressthe d green button to confirm Save Settings Get the most from Sky HD Sky Guide page with mini TV disabled 75 Saving bookmarks When you re watching a recorded programme and you see something you want to bookmark press pause and then the i red button The Bookmarked symbol appears in the corner of the screen Press play to carry on watching the programme Managing and deleting bookmarks To see all bookmarks within a recording press pause then the green button when you re playing it back A list of bookmarks appears showing their place in the programme e Highlight a bookmark to see a short reminder clip of 10 seconds e To play the recording from the highlighted bookmark press select e To remove the highlighted bookmark press the yellow button Delete If the programme is PIN protected you ll need to enter the PIN to see the bookmark clip See Having more control over what the kids watch page 66 for details Get the most from Sky HD Bookmarked symbol 76 Skipping to bookmarks To go to the next bookmark while you re playing bac
15. details on using your PIN and parental control settings see Having more control over what the kids watch page 66 To watch a rated programme before its normal watershed time you need to enter your PIN The times are shown below programme rating when PIN is needed 18 before 9pm 15 before 8pm 12 before 8pm PG ifa PIN has been set up for this rating U if a PIN has been set up for this rating Your PIN will still be required to watch On Demand programmes whatever time you watch them if they were originally scheduled to be broadcast after the 8pm or 9pm watershed You can turn off the pre watershed PIN option for On Demand and all your recorded programmes To do this 1 Press services scroll left to Parental Control e and press select 2 Enter your PIN 3 Scrollto the Other tab and press select 4 Highlight PIN on Pre Watershed Playback and select OFF 5 Press the Cy green button Save Settings when you re done TV On Demand 55 Opting out of On Demand On Demand is available to all Sky TV customers with a compatible SkytHD box at no extra cost However you can turn off On Demand if you want 1 Press the services button on your remote to go into the options menu Press select and scroll right to highlight the Customise tab 2 To turn off a selection of On Demand programmes being automatically received by your box highlight Enable On Demand Showcase and use the left right arrow to choose OFF 3 To turn
16. for 5 seconds on your remote The standby light on the front panel is red when your SkytHD box is plugged into the mains but turned off The light is green when your SkytHD box is on The light is amber when your SkytHD box Is in standby To save power and money please put your SkyTHD box into standby mode when you re not using it See Saving energy with standby page 92 to read about your SkytHD box s automatic energy saving mode red off Your SkytHD box must be on or in standby to be able to record amber standby programmes see Recording with Sky page 30 to read about green on recording programmes Your SkyTHD box must be on or in standby for a selection of On Demand programmes to be automatically received by your box See TV On Demand page 49 to read about On Demand Let s get started 10 Your viewing card Your viewing card needs to stay in your SkytHD box at all times so you can watch all the Sky TV channels you re entitled to The viewing card slot is under the flap on the front of your SkytHD box There s no need to remove the viewing card unless it s faulty or has expired Please remember these cautions Don t remove or re insert the viewing card unnecessarily Don t bend the viewing card Keep the card away from heat and sunlight Keep the card dry Never clean it with fluids use a soft dry cloth Keep the card away from small children and pets Let s get started Your
17. from x2 x6 x12 x30 If you want to decrease the speed press the opposite button Pausing Press the pause button to freeze the screen while you re playing fast forwarding or rewinding a programme The pause symbol appears on screen Slow motion To play a programme in slow motion press and hold play for two seconds Press play again to carry on in normal time Stopping playback To stop playback and go back to the channel you were watching before press stop or the Sky button To stop and go to your Planner press back up Playback also stops if you change channels or go into full screen listings such as TV Guide Using your Planner Rewind and fast forward at 4 different speeds Rewind symbol Fast Forward symbol 1 MINS on 3 mins Press back up to stop Pause symbol and go to your Planner Press and hold play for slow motion 3 mins a 1e Press stop to go Press pause fh back to the channel to stop you were watching playback briefly 48 TV On Demand About On Demand Seeing what s available to watch On Demand Watching a programme with On Demand About your downloaded programmes Managing your usage Restricting On Demand viewing Opting out of On Demand About On Demand Sky s On Demand service gives you a world of TV and movies on demand once you ve connected your SkytHD box to your broadband router It s ready to watch when you are Enjoy Cat
18. from Sky tHD a stuff PPOR A m Having more control over what the kids watch 66 Reade ie lt a y 92 Changing your PIN 66 7 h i e h PIN 66 Recycling electrical and electronic products 93 Hiding adult channels 67 Recycling packaging 33 Restricting rated programmes 67 Aa Ee the of batteries Restricting specific channels 68 ore information Controlling the use of charged services 68 PIN protecting kept programmes 69 For your aey safel 96 Restricting programmes in your Planner 69 W amp equip d ti y 96 Entering a PIN for pre watershed playback 70 a deal cu Es ee 97 Turning off PIN controlled restrictions 70 C ams pug an h 97 Sharing your Sky HD box 71 onnecting to the mains supply Watching TV with subtitles or audio description 72 o Finding subtitled or audio described programmes 73 Troub leshooting 98 Important information about Single Satellite Feed installations 74 Your mini TV setting 75 Jargon buster 108 Saving bookmarks 76 ep e Managing and deleting bookmarks 76 Specifications 109 Skipping to bookmarks 77 Starting playback from a bookmark 77 Setting up and resetting your remote 78 If the set up didn t work 79 Alternative set up 79 Replacing the batteries 80 Adding additional subscriptions 81 Adding channels that aren t listed in Sky Guide 82 Overview About your Sky HD box Your Sky HD box Your Skyt HD remote Complete overview of what s on with Sky Guide About your Sky HD box
19. listen to and record digital radio channels play games get up to date information change your PIN set viewing restrictions limit spending set up your favourite channels turn on subtitles change picture and sound settings see your SkytHD box details Connecting your Sky HD box to your broadband router Your Sky HD box comes with built in Wi Fi connectivity making it quick and easy to access On Demand including Catch Up TV It can be connected to a wide variety of broadband routers from any broadband provider There are three ways of connecting your potion bek te conect wirelessly or usea SkytHD box to your broadband router using Wi Fi Software Picture Firstly check if your broadband router has a WPS Wi Fi Protected Setup button O Ifyour broadband router has a WPS button 1 Press and hold the WPS button on your broadband router for 2 seconds 2 Within one minute press the WPS button O on the front panel of your SkytHD box Your SkytHD box should connect to your broadband router automatically B If your broadband router does not have a WPS button or you don t want to connect by WPS then you can connect by entering the Wi Fi If you prefer to connect your broadband router using a WPS PIN password then just select Connect with WPS PIN from the Network tab and Press services 0 5 on your remote control and this willtakeyou follow the on screen instructions to the Network tab Three options for connecti
20. or HDMI not supplied and you need to change the default settings on your SkytHD box 1 Press services scroll right and select Settings and then select the Sound tab Highlight Digital Audio Output Optical or Highlight Digital Audio Output HDMI and use the left right arrow to choose Dolby D 3 Pressthe C green button Save Settings when you re done i Some older amplifiers may not support Dolby Digital audio e Adjusting sound synchronisation If you ve connected your SkytHD box to a home cinema system using one of the digital audio outputs you may find the audio and video are out of sync If this happens you can easily change the sound settings to correct the sound You can change the settings as follows 1 Press services scroll right and select Settings and then select the Sound tab 2 Highlight Digital Audio Output Delay and press select 3 Inthe Digital Audio Output Delay banner use the left right arrow to choose the setting you want In this preview mode you can hear the results as you adjust the level 4 Press select then press the C green button to save the setting To change the delay setting without a preview highlight Digital Audio Output Delay and use the left right arrow to choose the right setting Press the E green button Save Settings when you re done Your Sky HD box connections 90 Green stuff Saving energy with standby and standby modes Recycling elec
21. programmes box office Shows TV and radio listings turns your TV s sound on and off changes your TV s volume D me00e6 show what s on other channels or highlight on screen options switches to text mode pauses a recording or live TV plays a recording rewinds a recording or live TV eof of records a programme Overview interactive 0806 OPONA turns your SkytHD box on to standby or off and turns your TV on and off gives options including subtitles favourite channels and turning off the mini TV provides interactive services tells you more about a programme changes channel or goes up down a page confirms a menu option jumps back to the last page or to the previous level in Sky Guide screens turns on subtitles audio description or shows help on using Sky Guide fast forwards a recording stops playback of a recording O O C select on screen options C C enter channel numbers or select menu options press before entering a radio channel number Complete overview of what s on with Sky Guide You control what you watch on your Sky HD box by browsing the on screen Sky Guide using your remote Pressing tv guide on your remote displays the following TV Guide screen Information area top menu TY Guide CJ fe JE Le QO rf L use left right to All Cha highlight the option you Welcome to your Sky Guide Take a look around all our channels and want then press select Le al panied teth
22. shortcuts From TV Guide press the yellow button or scroll to the Favourites tab From your Planner press the green button From On Demand press the C red button Watching the TV you love Your favourite channels are marked with a tick 106 Sky1 HD 25 Seeing what s on the HD channels To see listings for HD channels only go to TV Guide and select the HD amp 3D tab In Now Next amp Later and general listings you can spot HD channels easily as they have the letters HD after the channel name for example Sky 1 HD O Identifying HD programmes A programme broadcast in High Definition will have the letters HD in its programme information bar e While watching the programme press 7 on your remote e From the Sky Guide listings just highlight the programme and check the programme information in the top left corner In full screen mode highlight the programme and press i e HD programmes are highlighted in yellow in the TV Guide listings so they re easier to spot You can find this setting in Options gt Customise Under Highlight Programmes Originated in HD press left right to select ON OFF Press C green button Save Settings when you re done Watching the TV you love Guilty Pleasures Girl power surges through McKinley when Sam and Blaine inspire the gang to reveal their secret musical loves ln New Yorke Rachel finally contronts Brady 54 en 171 24 Finding a specific progra
23. the entry completely See also Deleting existing recordings below from TV Guide listings highlight the programme showing the symbol next to it then press record The symbol disappears When you cancel a recording before the end of the programme it appears in your Planner as Part Recorded Deleting existing recordings After a recording has finished you can delete it only from your Planner You can Undelete programmes you ve deleted from the Deleted tab in your Planner just to the left of All See Restoring deleted recordings page 37 for details SHORTCUT To delete a programme go to your Planner gt green Highlight the programme you want to delete and press yellow Delete If the programme is protected by being marked Keep you re asked if you re sure you want to delete it See Avoiding recordings being deleted page 35 To delete a programme within a Series Stack highlight the Series Stack and press select Then choose the programme you want to delete and press the yellow button Remember future recordings and reminders are listed outside of the Series Stack until the programme starts Press _ yellow to delete the recording from your Planner Recording with Sky Undelete a recording All programmes deleted from the Planner will be moved to the Deleted tab in your Planner Recordings in the Deleted tab will be kept as long as there s additional unused space on your
24. through one single cable High bandwidth Digital Content Protection HDCP is a copyright protection system that is included in HD TVs and receivers It prevents unauthorised duplication and distribution of copyrighted content HD ready is a labelling scheme being introduced by the European TV manufacturers organisation EICTA to help you choose an HD TV The HD ready logo will appear on an increasing number of TVs in the shops Sky s HD service is designed to work with TV sets that carry the HD ready label So look for the logo to make sure you re ready for HD HD TV High Definition television provides a higher quality display with a vertical resolution display from 720p to 1080i These rates translate into a frame rate of up to 50 frames per second twice that of conventional TV HD TV pixel numbers range from one to two million compared to SD TV s range of 300 000 to one million As for audio HD TV receives reproduces and outputs Dolby Digital 5 1 audio With interlaced scanning a display shows all the odd lines at one scan of the screen and then all the even lines in a second scan of the screen Pixel is the abbreviation for picture element Pixels are the smallest bits of data in a video image The more pixels there are in an image the greater the resolution Progressive scanning is based on the principle that all the horizontal scan lines are painted on the screen in one pass 720 or 1080 horizontal lines are sca
25. to Options gt Other Channels 2 Highlight the channel you want to watch and press select Your SkyTHD box can t record channels that aren t in the Sky Guide listings You might not be able to see schedule information for these channels Get the most from Sky HD 82 amp Changing the picture settings When your SkytHD box was installed your engineer should have set the picture settings at the right level to suit your equipment SO we recommend you don t adjust them here unless you find it absolutely necessary Sky s HD service uses two HD picture formats The first 1080i brings the number of rows in the frame up to 1080 that s over 500 more than a standard PAL image The other 720p shows 720 rows in each frame and refreshes the screen at twice the rate of 1080i In rare cases your TV may be able to display only one of these formats Check your TV s settings if you find the picture isn t as sharp as it should be Otherwise you can change your HD picture settings to find the ideal resolution output You can change the resolution setting as follows 1 Press services scroll right and select Settings LM then select the Picture tab 2 Highlight HD Resolution Output and use the left right arrow to choose from Automatic this is the default and recommended setting 576 which is for programmes other than HD only 720p and 1080i 3 Follow the instructions on screen to confirm the changes If your TV doesn t
26. you when it s about to start When you see a future listed TV programme you want to watch simply highlight it and press select Record Series When you press select your Skyt checks to see if the programme y belongs to a series If so it gives you the choice of setting the reminder once only or for the entire remainder of the series Highlight Remind Once or Remind Series and press select The reminder symbol appears next to the programme O SET ARNAN Ines p FORTE Es ee OO Aa Set a reminder for just this programme or the rest of the series Pagie One minute before the programme starts the reminder message appears Reminder message Press select to tune to the programme e Press record to start recording the programme Press back up to carry on with what you were watching j If broadcasters change their schedule within six hours of the affected programme starting your reminders are automatically updated If you have set an On Demand programme to download go back to watch live TV then when the programme you have set to download Is ready to view a pop up will appear to let you know that your programme Is ready to watch Ifa pop up doesn t appear check you have the On Demand Download Notification setting set to ON Setting reminders for programmes 41 Using your Planner Managing your Planner Setting the Series Link function in your Planner Choosing a recording to watch Picking up from wher
27. Cancelling current and future recordings Deleting existing recordings Undelete a recording Keeping an eye on available disk space Disk space warning Recording radio channels Adding extra time to the start and end of recordings Setting reminders for programmes Using your Planner Managing your Planner Setting the Series Link function in your Planner Choosing a recording to watch Picking up from where you left the last recording The Play symbol Checking the remaining viewing time Fast forwarding and rewinding Pausing Slow motion Stopping playback TV On Demand About TV On Demand Seeing what s available to watch On Demand Watching a programme On Demand About your downloaded programmes Managing your usage Restricting On Demand viewing Opting out of On Demand 44 45 46 47 47 47 48 48 48 50 51 53 54 54 55 56 Enjoying Sky Box Office entertainment Watching your added channels 82 Ordering Box Office programmes 58 Changing the picture settings 83 Choosing a start time that suits you 59 Copying Pres amie to video DVD 84 Watching Box Office programmes 60 Changing how the Circular Playback Display works 85 Paying for Box Office programmes 60 o Ordering over the phone 60 bag hs d ii connections 87 Other services Basic set up 2 f ao Going interactive 62 Connecting other devices 89 Playing games 62 Switching on Dolby Digital audio 90 Teletext 63 Adjusting sound synchronisation 90 Get the most
28. IN restrictions you specified under those options are turned off Press the amp blue button again to turn the specified PIN restrictions on again Even if you turn your settings off here you ll still need to enter your PIN to watch recorded programmes out of their normal watershed time The times are shown above under Entering a PIN for pre watershed playback Get the most from Sky HD Sharing your Sky HD box If you have a mobile or tablet device with the correct version of the Skyt app it s possible to use the application to control your SkytHD box and view the recordings in the Planner when the devices are connected to the same wireless network If you d like to prevent the Skyt app from connecting and controlling your SkytHD box you can turn this setting off 1 Go to Parental Controls gt Connectivity 2 Highlight Share what s on this box and use the left right arrows to choose OFF 3 Pressthe green button Save Settings when you re done To turn this setting back on at any time just select ON in step 2 above Get the most from Sky HD 71 Watching TV with subtitles or audio description To play an audio description or show subtitles you can 598 Sky intro 1 Press help on your Sky remote when you re watching TV a A 2 Ifthe Audio Description or Subtitles option is available use the left right arrow to choose ON then press select You can also change the audio description and
29. Sky HD remote and your TV Your SkytHD remote can work with both your SkytHD box and your TV Press tv on the remote to switch control from the SkytHD box to the TV Press Sky to go back to controlling the SkytHD box The Sky installer should have already set up the remote for you If you change your TV you need to reset the remote to work with your new TV See Setting up and resetting your remote page 78 for details Let s get started Changing the volume Use the remote s vol button to change the volume of your TV You can turn the vol altogether by pressing the mute button Changing channels To go through the channels one at a time press the channel button on your remote and wait for the channel to change IF you know a channel s number you can enter it on the remote to jump straight to that channel For example enter the sequence 5 0 1 for Sky News Let s get started Use the mute or vol button for volume control Change channels one atime with ch Or by channel number with the number buttons O About the Now Next amp Later banner The Now Next amp Later banner is your ultimate on screen helper it lets you see what s on now next and later change channels set reminders record programmes if you have a Skyt subscription and see which programmes you are recording right now all without interrupting what you re watching e Press an arrow button or select to show the No
30. SkytHD box However recordings in the Deleted tab will be automatically permanently deleted by your SkytHD box according to the order they were originally deleted if Space is required for new recordings You can chose to Permanently delete or Restore recordings in the Deleted tab To Permanently delete a recording SHORTCUT 1 Gotoyour Planner ereen 2 Usethe left arrow scroll to highlight the DELETED tab Highlight the programme you d like to Permanently delete and press the yellow button Permanently delete To Restore a recording SHORTCUT 1 GotoyourPlanner zreen 2 Use theleft arrow scroll to highlight the DELETED tab Highlight the programmes you d like to Restore and press select or the OC green button Restore Recording with Sky 37 Keeping an eye on available disk space Remember that because your SkyTHD box records onto its hard disk there is a fixed amount of storage space for recordings and On Demand downloads To see how much space each programme is using highlight a programme in your Planner and check the yellow part of the indicator bar The bigger the yellow part the more space the programme is using You can check the exact percentage of disk space used for an individual programme by pressing i when a programme is highlighted HD recordings take up more space than other recorded programmes To free up some disk space you can copy recorded programmes to yo
31. TV whilst you re downloading and a handy pop up feature lets you know when your programme is ready to watch In most cases you can expect programmes to be ready to watch within minutes The time it takes to download a programme depends on the speed of your broadband connection and can be affected by other internet usage in your home TV On Demand 53 About your downloaded programmes You ll find all of the programmes you re downloading in your Planner under the Downloads tab Once a programme has finished downloading it will move to the All tab with all of your other recordings Programmes download one at a time soif you ve selected several programmes to download they ll be queued in the Downloads tab of your Planner The show at the top of the list will download first IF you want to Switch the order of downloads just press the lt green button to prioritise a programme Managing your usage Remember all On Demand downloads contribute to any monthly broadband usage allowance you may have We recommend that you check the programme size before you start a download by pressing z in the programme synopsis screen You can also check your monthly usage with your broadband provider el Go to sky com ondemand to find more handy hints and tips TV On Demand 54 O Restricting On Demand viewing All your parental control settings apply to On Demand programmes with the exception of Channel Restrictions For
32. UT 1 Goto your Planner ereen 2 Highlight a programme If it s part of a series the green option Series Link appears at the bottom of the screen 3 Ifyousee the green option Series Link press the C green button The Series Link symbol T appears next to the programme If you ve set a reminder for the programme you now get a reminder before each episode If you ve marked the programme for recording your Sky HD boxis now set to record every episode of that series Using your Planner Setting the Series Link function in your Planner Press green to set the Series Link 45 Choosing a recording to watch All recordings are stored in your Planner SHORTCUT 1 Goto your Planner sui Ba green 2 Highlight the recorded programme and press play or select The Playback screen appears and you may need to enter your PIN 3 Usethe left right arrow to choose your starting point Start plays the recording from the beginning End plays back the last 10 seconds of the recording This is handy if you want to check the whole programme was recorded Last Viewed joins the recording where it was stopped last time Choose the starting point you watched it User Defined lets you choose where you want it to start for example press 2 to start playback two minutes into the recording Bookmark starts playback from bookmarks you have set 4 Press select or play when you re read
33. Up menu Press number 3 Highlight Dialling Prefix and press the number sequence 1 4 7 O Select Save Settings Make sure your phone line is free then press select Your box now tries to call us back which checks the phone line connection After getting the message Callback in progress the previous menu appears If you see any other message at this stage please call Sky Customer Service for more advice The number is provided in the Terms amp Conditions document 101 What s wrong My phone line is not connected continued Warning please make sure you follow steps 1 5 precisely and do not make any other changes while in the Installer Set Up menu as these may have an adverse effect on your service Troubleshooting Possible reason What to do now B There s more than one phone B Reconnect your Sky box es to the correct phone line line in your home but you ve the one you have registered with us then follow the connected one or more of your callback procedure below boxes to the line that s NOT registered to your Sky account C Reconnect the Sky box to the phone line at the home address that your account is registered to and always A Sky box and card registered keep it connected at that property only then follow the callback to your account is in another procedure below property that you own D Make sure you have an ADSL Broadband filter connected to the phone socket plug the telephone line from the
34. again Alternatively you can press back up to remove your title search Watching the TV you love Use the number keys to enter your search For example EASTE 25 Going back to the channel you last watched When you re watching TV and decide to go back to the channel you were watching before just press the amp blue button The banner appears showing the last channel you watched Press select to tune to that channel The blue button can also be used to watch your favourite channels Get information on See Choosing your favourite channels page 22 programmes with the 7 button Finding out more about a programme with the 7 button When you re in TV Guide and the mini TV is on simply highlight a programme to show its details in the top left corner you don t need to press i here To find out about programmes in other parts of Sky Guide press 7 e when you re watching a programme either live or recorded when a programme is highlighted in the Now Next amp Later banner with the on screen programme information banner you can use the left and right arrows to surf to any other programme to show the synopsis for that programme press 7 again to remove the synopsis and go back to the simple Now Next amp Later banner e when highlighting an On Demand programme press i to find out Basilone s ce a more information such as the programme s expiry date ck a act na a 301 Sky Premiere
35. box You have an ADSL Broadband into the filter then follow the callback procedure below service at home F Reconnect the phone line then follow the callback You have disconnected procedure below your phone line e g to carry out decorative works in your home Callback procedure 1 2 J Press services press right to highlight Settings then press select Press the numbers 0 1 then select to show the Installer Set Up menu Press number 6 When FOR YOUR INFORMATION appears press select When the next screen appears showing a number of readings signal strength etc press select When you see the message Channel line up complete press select Make sure your telephone line is connected and press select again Your box now tries to call us back which checks the phone line connection After getting the message Callback in progress the previous menu appears If you see any other message at this stage please call Sky Customer Service for more advice The number is provided in the Terms amp Conditions document 102 What s wrong can t find a channel have watched before can t get a picture on my HD channels The audio and video are out of sync when the SkytHD box is connected to my home cinema system My SkyTHD box isn t working The box is stuck on standby the screen Is blue the picture is frozen and the remote or buttons on the box are not responding Troubleshooting Possible rea
36. call Sky Customer Service on the number provided in your Terms amp Conditions document To see why it failed highlight the programme in your Planner and press the i button See also Using your Planner page 42 100 What s wrong Possible reason What to do now The start of a programme was You set up numerous back to back To get your SkytHD box to record in the most efficient way not recorded recordings Sky prioritises the end see Adding extra time to the start and end of recordings of an existing recording over the page 40 and change the settings back to Automatic start of a new one My phone line is not connected Your phone line is not physically Press services select Settings then the Signal tab If you get the connected to your SkytTHD box message Telephone line not connected you need to make sure the phone lead is connected properly If you see the message Telephone line connected try solutions A E below A Your phone number is A ex directory or you withhold 1 your number when making calls 2 See page 102 for more possible reasons Warning please make sure you follow steps 1 6 precisely and do not make any other changes while in the Installer Set Up menu as these may have an adverse effect on your service HO Ol BR W Troubleshooting Change the dialling prefix as follows Press services press right to highlight Settings then press select Press the numbers O 1 then select to show the Installer Set
37. ch Up TV including Sky Channels BBC iPlayer and 40D TV Box Sets of the latest and greatest series e Hundreds of movies for Movies Pack customers Choose from over 1000 movies to rent straight from your sofa Plus documentaries kids shows and much more IF you haven t connected your box to broadband yet you ll only be able to take your pick from a limited selection of the week s best TV On Demand So to get the full On Demand service including access to Catch Up TV just connect your SkyTHD box to your broadband router Content depends on your Sky TV subscription You can use the built in Wi Fi connectivity of your SkytHD box to connect it to your broadband router See Connecting your Sky HD box to your broadband router page 17 for more information on how to do this You can also connect your SkytHD box to your broadband router using an Ethernet cable Catch Up TV only available in the UK When subscribing to Entertainment Extra or the 10 25 HD Pack TV On Demand On Demand when your box isn t connected to broadband 50 Seeing what s available to watch On Demand 1 Once your SkyFHD box is connected to broadband press tv guide then the Cy red button On Demand 2 Youll go straight into the Showcase section which is a selection of the week s best TV from Sky Use the left and right arrows to highlight a specific section Catch Up has a selection of the very latest shows including Sky cha
38. display anything after you confirm the changes the new setting is incompatible with the TV Restart your SkytHD box as follows to go back to the previous setting Switch the box to standby then wait at least 60 seconds before unplugging it from the mains supply After another 30 seconds plug the box back in to the mains Wait another 60 seconds before turning the box back on again Get the most from Sky HD 83 Copying programmes to video DVD To free up space on the hard disk or in your Planner you can copy recorded programmes onto video or DVD While copying you can watch the recording being copied but you can t watch any other programme HD programmes are copied in standard definition quality Copy to your video DVD recorder as follows 1 Make sure your video DVD recorder is set up properly Refer to your video s user guide and see page 89 of this guide for details SHORTCUT 2 Goto your Planner Ox 3 Highlight the recorded programme you want to copy 4 Press left right until you see the Copy option at the bottom of the screen 5 Press the green button Copy You can select as many programmes as you like 6 When you ve made your choice press select Press record on your video DVD recorder then press select again on your Sky HD remote Copying starts and after a few seconds the Copy screen appears showing you the titles in order of selection with their length in minutes This is to help you keep t
39. e you left the last recording The Play symbol Checking the remaining viewing time Fast forwarding and rewinding Pausing Slow motion Stopping playback Using your Planner Managing your Planner Middle menu Use the Planner tab options to filter the programmes and get a better overview All Genre tabs Entertainment Lifestyle Downloads Recorded Deleted Viewed A Z Using your Planner Shows everything in your Planner in date order with the oldest programme listed first Shows your recorded programmes grouped by genre so for example the Movies tab will show all the movies you ve recorded On Demand programmes that are downloading or scheduled to download Shows recorded programmes that haven t been watched yet Shows recorded programmes that have been deleted Shows recorded programmes that have been watched even In part Shows an A Z list and lets you search by programme name Tab options 44 When you set a reminder or a recording for a programme that belongs to a series you can choose either just that episode or the remainder of the series where the Series Link function is available Once a programme is in your Planner you can choose the Series Link option here too so you can automatically record or get reminders for the entire series Set the Series Link function in your Planner as follows or record a whole series as follows SHORTC
40. ecord it You can hear this programme in surround sound If your TV home cinema system is compatible You can hear this programme in Dolby Digital 5 1 audio if your TV sound system is compatible See Switching on Dolby Digital audio page 90 for more details You can choose to play an audio description over this programme a narrative soundtrack for the partially sighted See Watching TV with subtitles or audio description page 72 You can turn subtitles on for this programme See Watching TV with subtitles or audio description page 72 This programme is shown in widescreen For HD programmes this code won t be shown although all HD programmes are Shown in widescreen 15 Overview of Sky Guide options The top menu allows you to pick an option from any Sky Guide screen by scrolling left right to highlight your choice and then pressing select Top menu Symbol Option TV Guide an au a Tig a Planner On Demand Box Office Search Radio Interactive Parental Options Settings ADEGAN Let s get started How to get there box office box office interactive green red blue scroll right scroll left scroll right Description see what s on for the next 7 days on all channels including HD manage your reminders and recordings Sky TV On Demand including Catch Up TV order Sky Box Office movies sports and events search for a specific programme
41. er tbe days M idd le men U Char HO amp 3D Entertain Docs Lifestyle Movies Sports use left right to highlight the tab option you want then press select bottom menu or listings use up down and left right to highlight the item on the page to 80 back Press E amp Y to leave the screens and go back to what you were watching Use or up to jump back to the previous level e g from the listings to the middle menu from the middle menu to the top menu Overview Press tv guide on remote mini TV if available showing what you re watching so you don t miss the action Shortcuts to get to a different Sky Guide page or your stored favourites press one of the coloured buttons shown at the bottom of the screen Let s get started Turning your Sky HD box on and off Your viewing card Your Sky HD remote and your TV Changing the volume Changing channels About the Now Next amp Later banner Codes used in the programme information banner Overview of Sky Guide options Connecting your Sky HD box to your broadband router Turning your Sky HD box on and off Press the Sky button on your SkytHD remote to turn the box on and wait for a few moments for it to start up To turn your SkyTHD box to standby press the standby button on your remote Standby turns the box to standby or off Sky turns To turn your SkytHD box to off press and hold the standby button the box on
42. eractive service However you cannot record the entire interactive service itself 106 Message The batteries in this remote control are low Please replace within the next few days or you see a battery symbol in the Now Next amp Later banner Channel not available Troubleshooting What does it mean The batteries in the remote control need to be changed to avoid losing your remote control settings You have entered the wrong channel number If it s an adult channel it may have been removed by parental control settings What to do now Change the batteries in your remote control as soon as possible See Replacing the batteries page 80 Select a different channel or turn off the Remove Adult Channels setting under Parental Control gt Adult Channels See Having more control over what the kids watch page 66 107 Jargon buster DVI Homi HDCP HD READY FD HD TV INTERLACED SCANNING PIXEL PROGRESSIVE SCANNING 720p 10801 Fi Jargon buster Digital Video Interface Provides high bandwidth digital connection between a video source and a TV Audio is carried separately A High Definition Multimedia Interface is like a High Definition scart cable a high bandwidth digital connection for both video and audio HDMI ensures the best video signal is sent from the source HD signal to the display LCD Plasma DLP It does this by sending uncompressed video and multi channel audio to the TV
43. g a promoted programme IF you see a promotional advert for a future programme s and you see the green remind me option you can set up a recording for that programme or series without having to search for it in TV Guide or Now Next amp Later listings Press the green button before the end of the advert to first set up a reminder then follow the on screen instructions to record the programme Recording with Sky smind mm 33 When recordings clash Remember Sky can only record two programmes at the same time If you try to select a programme to record and it clashes with others you re currently recording or are set to record in your Planner you have to choose which recordings to keep When three or more recordings are set you ll be asked to select which of the recordings to keep To cancel an existing recording and replace it with the one you ve just requested press select To cancel the recording you just requested and keep the existing one press back up To see where all the programmes overlap and choose from the programmes already booked press the d red button Show all other conflicting recordings In the next screen choose the recording you want to cancel by highlighting it and pressing the yellow button Cancel Press select when you re done Recording with Sky Peu nead te canei a reece chy bakre Bry pronsing SELECT Revon Tea are already recording two programmes Press BACK
44. he red light on your remote blinks twice this is after about two seconds Press tv again Key in your TV s brand code The light on your remote blinks twice Press standby on your remote If your TV switches off press select The light on your remote should blink twice If your TV does not switch off press tv then press standby Repeat the sequence of pressing tv then standby until the TV switches off then press select If the light blinks three times your remote has checked all the possible settings for the code you used Check you have the right code and start again at step 1 7 Turn your TV back on and press the tv guide button on your remote The TV Guide screen appears meaning the remote settings have been reset Get the most from Sky HD Brand Aiwa Akal Akura Alba Amstrad Baird Bang amp Olufsen BPL Beko Beon Brionvega Bush Crown Daewoo Decca Dual Epson Ferguson Fidelity Finlandia Finlux Fisher Fujitsu Funai Genexxa LG Goldstar Goodmans Granada Grundig Harwood Hinari Hitachi Hyundai InFocus ITT JVC Loewe Matsui Memorex Brand Metz Minoka Mitsubishi NEC NEI Nikkai Nokia Nordmende Orion Panasonic Philips Pioneer Proline Protech Pye Relisys Roadstar Saba Saisho Salora Samsung Sanyo Schneider Seleco Sharp Siemens Sony Soundwave Tandy Tatung Technics Techwood Telefunken Thomson Thorn Thorn Ferguson Toshiba Wharfedale 78 If the set up didn
45. highlight a category of programmes such as Movies or Entertainment then press select The most recently added programmes appear at the top of the list In the list use the up down or left right arrows to highlight a programme A summary of the programme appears in the top left of the screen Press the i button for more detailed programme information Programme name Available until date Programme trailer If available press the blue button View Trailer to show available a mini trailer Parental rating Channel name Press select to watch the programme or press record to Save it to your Planner so you can watch it whenever you like even after its been removed from the On Demand listings Remember to unlock more programmes On Demand connect your SkytHD box to broadband TV On Demand 52 Watching a programme On Demand It s easy to watch programmes On Demand just follow the simple steps below If you would rather see a sneak peek first look for the trailer icon E and press the red button Step 1 Fit If you can see the D symbol you can start watching straight away If not press select to start downloading the programme Your programme will be marked AVAILABLE when it s ready to start watching Just press select to get started Step 2 You can see how much has been downloaded so far in the programme summary area Amount downloaded Step 4 Cet ru You can carry on watching live
46. highlight the category you want for example Start Time to see what films are showing next By Start Timi Press select 4 Scroll up down to highlight a programme Press select to purchase it now or to set a reminder for later OR press record to store it in your Planner so you can watch it later 6 Follow the instructions on screen you may be asked to select a start time and or enter your PIN 7 To watch a Sky Box Office programme before its normal watershed time you need to enter your PIN The times are Shown below programme rating when PIN is needed 18 before 9pm 15 before 8pm 12 before 8pm PG ifa PIN has been set up for this rating U ifa PIN has been set up for this rating You can also order Sky Box Office via the website Go to sky com Enjoying Sky Box Office entertainment Choosing a start time that suits you In the Sky Box Office pages you ll see the Series Stack symbol This means the programme is being shown at different times Highlight the programme and press select to see the Showings page From here you can choose your preferred time slot You can also rent movies On Demand with the Sky Store Choose from over 1 000 movies to rent instantly through your SkytHD box with prices starting from just 99p To enjoy Sky Store you ll need to connect your Sky HD box to your broadband router Once connected press the red button in your TV Guide and you ll find the Sky Store tab in your On Demand menu
47. hooting Possible reason Your SkyTHD box may be off or not plugged into the mains The batteries in your remote may be flat or an obstacle may be between your remote and your box Someone has pressed Sky on your remote and you are in TV mode or you need to reset your remote Someone has pressed tv on your remote A third programme was set to record making it clash with other recordings Someone may have interrupted the recording then restarted it OR you may not have the right subscription This could be for a number of reasons The channel may no longer be broadcast or the programme may have been cancelled or moved What to do now Make sure you point your remote directly at your SkyTHD box and that nothing is between the two The remote command light on your SkytHD box and on your remote should flash each time you press a remote key If neither light flashes check the batteries in your remote Press tv on your remote to control your TV Refer to Setting up and resetting your remote page 78 in this guide to reset your remote Press Sky on your remote to control your SkytHD box See When recordings clash page 34 to avoid this in the future Bear in mind for when you have a whole series to record using the Series Link function the next episode is sometimes added to the Planner only when the previous episode starts recording If you are sure the recording was not interrupted and then restarted please
48. ight arrow or by keying in the number Highlight Day and use the left right arrow to choose the day of the recording Highlight Start Time and key in the start time of the recording with the number buttons Use the left right arrow to choose AM or PM Do the same for the End Time Highlight Frequency and use the left right arrow to choose how often you want to record the channel Press the yellow button Add Manual Recording The settings are saved and the radio recording is now in your Planner Recording with Sky 39 Adding extra time to the start and end of recordings Your Sky HD box automatically tries to find the best recording Slot for your recorded programmes and aims to capture the entire programme even if it overruns You can change the automatic setting and choose to add extra minutes either side of the scheduled recording as follows 1 Press services for Options press down then select the Skyt Setup tab 2 Highlight Add to Start of Recording and use the left right arrow to choose how many minutes you want to add Do the same for the option Add to End of Recording 3 Press the OC green button Save Settings when you re done t With a sequence of recordings happening directly after each other the Sky HD box may override the settings you make here Recording with Sky 40 Setting reminders for programmes If you don t want to miss a TV programme Sky Guide can remind
49. ight turns green If this doesn t solve it call Customer Service see your Terms amp Conditions HOB WN 103 Display messages Read these tips if you see a message on screen and you don t know what to do next Message Insert your viewing card There is a problem with your viewing card Insert your new viewing card This viewing card is not authorised This is the wrong card for this SkyTHD box Insert the correct viewing card You cannot purchase this programme at the moment This programme has already started Recording Live Pause is not available Troubleshooting What does it mean There s no viewing card in the viewing card slot of your Sky HD box Your SkytHD box cannot recognise your viewing card You have inserted your old viewing card You have more than one box and have put the wrong viewing card in this SkyFHD box Most likely because of a temporary problem you can t buy this programme now The programme has already started and you can t buy it now Your Skyt subscription has expired What to do now Insert or reinsert your viewing card in the direction of the arrow The card holds all the information your SkytHD box needs to know about your subscription Check that it s your viewing card that it s in the right way up and that it s not damaged Remove your old viewing card and insert your new viewing card Call the telephone number shown on your sc
50. ist includes specific numbers for Skyt and SkytHD When you call please have your system information available as we will need this to deal with your problem To find this information press services scroll right and select Settings ke4 then select the Details tab Remember for online help go to the Customer Support pages of sky com help Get the most from Sky HD 81 Adding channels that aren t listed in Sky Guide Some channels can be received by your SkytHD box but don t appear in Sky Guide listings Your Sky HD box is designed to receive digital television signals transmitted at 28 2 or 28 5 degrees east either unencrypted or encrypted using BSkyB s encryption system It may be possible to receive other digital satellite signals but it s not guaranteed You can add new channels to a separate list called Other Channels as follows 1 Press services for Options press down then select the Add Channels tab 2 Enter the information you want and press the e yellow button Find Channels 3 After a moment a selection of channels received by your SkytHD box appears Some may be in addition to those in your Sky Guide 4 Foreach new channel you want to store highlight the channel and press the yellow button Store Channel A tick appears next to the channel name 5 When you re done press select Watching your added channels 1 Once you have added your channels as described above go
51. k a recording Skip Back symbol Skip Forward symbol press and hold rewind or fast forward until the screen skips to the next bookmark Ste faa 10 mins 58 mins 20 Starting playback from a bookmark Press and hold down fast forward or rewind to skip to the next bookmark The Skip Forward Back symbol appears in the corner of the screen Tr You can start playing a recording directly from a bookmarked place as follows SHORTCUT 1 Goto your Planner sie d green 2 Select the recording that contains bookmarks In the Playback screen press the left right arrow until you see Bookmark followed by its place in minutes from the start of the programme Keep pressing the arrow to see each bookmark and its place in the programme 4 Press select or play when you see the bookmark you want Playback starts at that bookmarked point in the programme Choose the starting point Get the most from Sky HD 77 Setting up and resetting your remote If you leave empty batteries in your remote for too long you may need to reset it to work with your TV If this has happened or for any other reason the remote doesn t work with your TV follow these steps carefully 1 Look up your TV s brand and code in the list on the right If you can t find it here see Alternative Set Up page 79 2 Turn your TV and Sky HD box on and press tv on your remote control 3 Hold down select and the w red button together until t
52. l Control screens Change your PIN to a personal secret number that you ll remember easily Once you ve selected the Parental Control option scroll to the Change PIN tab and press select Now key in a new four digit number You ll have to enter it twice Y You can change your PIN from this screen whenever you want About your PIN Keep your PIN secret to make it effective Once it s set you can have Sky Guide ask for the PIN before showing recording playing back and in some cases deleting certain programmes If you forget your PIN see page 98 for help on what to do next Get the most from Sky tHD Hiding adult content You can hide all content classed as adult from all programme listings 1 Go to Parental Control gt Adult 2 Highlight Remove Adult Content and use the right arrow to choose YES 3 Pressthe Cy green button Save Settings when you re done IF you want to be able to see the adult content again just choose NO in the Adult screen Adult programmes are removed from all listings and hidden from your Planner Restricting rated programmes Some programmes have an age rating as a guide to how suitable they are for children You can lock all such programmes so anyone who wants to watch them has to enter the PIN This is especially useful for programmes in your Planner as well as Box Office and On Demand programmes which are available outside the normal schedule 1 Go to Parental Control
53. layback 11 Turning off PIN controlled restrictions 12 Sharing your Sky HD box Watching TV with subtitles or audio description Finding subtitled or audio described programmes 15 Important information for customers with a single satellite feed installation 16 Your mini TV setting 64 17 ee Ue 18 Managing and deleting bookmarks 19 Skipping to bookmarks 20 Starting playback from a bookmark 21 Setting up and resetting your remote 22 If the set up didn t work 23 Alternative set up Get the most from Sky HD 24 Replacing the batteries 25 Adding additional subscriptions 26 Adding channels that aren t listed in Sky Guide 27 Watching your added channels 28 Changing the picture settings 29 Copying programmes to video DVD 30 Changing how the Circular Playback Display works 65 Having more control over what the kids watch Because of the range of channels on offer there may be a few you d rather your kids didn t watch With a PIN and the right settings you can avoid many unsuitable channels being shown without your permission For more control over who watches what start by pressing services scroll left to Parental Control and press select You now need to enter your four digit PIN see below Changing your PIN Your original PIN is provided in the Terms amp Conditions document you received with your SkytHD box You need this number to get into the Parenta
54. le in your Planner Your SkyTHD box cannot show digital text while you re playing a recording or in live pause You tried to record a programme which cannot be recorded by your SkyTHD box There was an unexpected error with your SkytHD box during system set up Your SkytHD box is trying to resolve a system fault Your SkytHD box temporarily lost the satellite signal during recording or recording was cancelled and restarted during the programme You tried to play pause or record a programme while you are using an interactive service What to do now Check the settings you entered were right Select another programme To view digital text press Sky to return to live programmes then press text Select a different programme to play back record If this doesn t work call Sky Customer Service on the number provided in your Terms amp Conditions Call Sky Customer Service see your Terms amp Conditions Wait for your SkyTHD box to resolve the problem if it is not resolved call Sky Customer Service see your Terms amp Conditions You may see this message when you re playing back a recorded programme After a few seconds your SkytHD box continues playback from the point when the satellite signal returned or recording was started Press Sky on your remote control to leave the interactive service before using these buttons As long as the broadcaster allows it you can record programmes featured within an int
55. logy that is protected by U S Patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited This product contains Free Open Source Software For further information please visit sky com opensourcesoftware or view the Software Notices section in the Settings menu of the on screen TV Guide Copyright British Sky Broadcasting Limited 2013 Sky SkytHD Skyt Sky Box Office Sky Guide Believe in better and Series Link are trade marks owned by the British Sky Broadcasting group of companies Used under licence SkytHD remote UK Irish and Community registered design numbers GB3022129 IE20855 IE20856 CD294475 0004 to CD294475 0007 SkytHD box European patent nos 0827668 0868816 0999702 0999704 1158802 1208696 1449360 International patent publication nos 2005 074265 2006 125971 2009 050489 Community design no 000294467 Community design appn no 001652009 UK design no 3020748 Corresponding design and patent protection exists in other territories You are not authorised to use your SkytHD box in a way which infringes the intellectual property rights of third parties Copying programmes is unlawful under the Copyright Designs and Patents Act 1988 except in a limited number of circumstances such as for the purpose of showing in schools section 35 and timeshifting for private and domestic use section 70 The details in this guide are correct at the time of issue Progra
56. ly as any damage you cause to the internal hard disk or any other component will invalidate your warranty e Danger risk of explosion if batteries are NOT inserted correctly Replace only with the same or equivalent type For your safety 96 Mains plug and fuse The supplied mains plug may be a non rewireable type or a rewireable type Both types contain an approved 3A fuse If you need to replace the fuse use an ASTA or BSI approved BS 1362 fuse rated at 3A and marked with either of these symbols Non rewireable plugs have the fuse beneath a fuse cover on the plug face Use a screwdriver to lever off the fuse cover replace the fuse with a new one and refit its cover Never use a plug if its fuse cover is missing Rewireable plugs have the fuse inside Use a screwdriver to remove the plug s back cover then lever out the fuse and replace it with a new one Replace the plug s back cover Ifthe supplied mains plug is not suitable for your mains socket outlet remove its fuse and then cut the plug off the lead Destroy the severed plug immediately to avoid the shock hazard which would exist if this were to be plugged into a mains socket Do not attempt to repair or modify the mains lead or plug Fit an appropriate mains plug on the lead If this plug contains a fuse it should be as described above If you are using a non fused plug an external fuse must not exceed 5A Connecting to the mains supply Your Sky box operates with
57. mbol appears next to the programme name and the recording is stored in your Planner Changing how far back you can rewind live TV You can choose the Instant Rewind length as follows 1 Press services for Options press down then select the Skyt Setup tab 2 Highlight Instant Rewind and select either Off 5 15 30 or 60 minutes 3 Press the OC green button Save Settings when you re done Remember if you rewind for 30 minutes for example your SkytHD box has to have been showing that channel for the last 30 minutes Pausing and rewinding live TV 29 Recording with Sky Recording without interrupting what you re watching Recording from Sky Guide listings Recording from anywhere you go Recording a promoted programme When recordings clash O Avoiding recordings being deleted PIN protecting kept recordings Cancelling current and future recordings Deleting existing recordings Undelete a recording Keeping an eye on available disk space Disk space warning Recording radio channels Adding extra time to the start and end of recordings Recording with Sky 31 Recording without interrupting what you re watching To record the programme you re watching now press the record button on your remote When the banner appears press record again something that s on later and or on a different channel use the Now Next amp Later banner When you see the p
58. ment safely Your SkytHD box has been manufactured to meet international safety standards but you must take care if you want it to perform properly and safely It is important that you read this booklet completely especially the Warnings and Cautions instructions If you have chosen the self set up option you should follow the instructions set out in your SkytHD self set up guide If you have any doubts about the installation operation or safety of your SkytHD box please contact Sky or your dealer Warnings and cautions Remember that contact with 230V AC mains can be lethal or can cause a severe electric shock To avoid this risk e Never remove the top cover of your SkytHD box There are no user serviceable parts inside but there are some high voltage live parts e Do not attempt to repair your SkytHD box Instead please contact Sky Customer Service on the number provided in the Terms amp Conditions e Never attempt to move or repair your satellite dish or low noise block e f you move your SkytHD box between locations at different temperatures allow it to reach room temperature before you apply power to it e Make sure that all electrical connections are properly made e Do not connect any of your equipment SkytHD box TV video etc to the mains supply until you have properly connected all the other leads e Disconnect your SkytHD box from the mains supply before you disconnect any other equipment from its rear panel e Never push an
59. mme You can search for a specific programme or type of programme showing in the next 7 days available On Demand or stored in your Planner using the Search option See also Managing your Planner page 44 To start press tv guide then the amp blue button Search Searching by title To search for a programme using the first word in the title use the remote number keys as though you were typing a text message For example to search for all programmes beginning with EAST press 3 twice 2 once 7 four times and 8 once Press left to delete the last letter or back up to delete all the letters you have entered Press down to refine your search by genre and subgenre or select to get the programme results Searching by genre You can narrow your search by searching by category for example Sports Movies or Kids Go even further and search by subgenre Press select when you re done to start the search Alternatively press back up if you want to go back to the Title field Skipping between listings to see the results The search results separate the programmes on during the next 7 days from those recorded in your Planner and in On Demand Use the tab options to see the different results You can record set reminders and tune to current programmes just as you would in other parts of Sky Guide Changing your search To change your search criteria press the a red button New Search to remove what you previously entered and start
60. mme references are for feature illustration purposes only and do not necessarily reflect current scheduling The specification and features are subject to change at any time without notice No responsibility can be accepted for any failure of your SkytHD box to receive process or act on information transmitted to it or any change in the performance of your SkytHD box as a result of the transmission of this information This product is intended for use in the UK ROI Channel Islands and Isle of Man only 010431 110 111 112 113 SKY Believe in better
61. ng your SkytHD box are displayed Remember you can also connect your Sky HD box to your 2 Choose Connect with Password using your remote control and broadband router using an Ethernet cable press select When connecting your Sky HD box to your broadband router via 3 Select the name SSID of your broadband network from the list Wi Fi please ensure you have enabled security on your wireless provided This can usually be found on the back or bottom of the network and that a strong password has been set Please also broadband router next to the password ensure that you only share your wireless network password with trusted people as connecting your SkytHD box will allow certain other devices with Sky software or applications installed on your wireless network to access information on your Sky tHD box such as a list of your Planner recordings 4 Enter the password using your remote control and press select to connect Let s get started 17 Watching the TV you love Finding a specific channel in TV Guide TV Guide Quick Links Choosing your favourite channels What s on your favourite channels Seeing what s on the HD channels O Identifying HD programmes Finding a specific programme Going back to the channel you last watched Finding out more about a programme with the i button Finding and listening to radio channels Watching the TV you love 19 Finding a specific channel in TV Guide
62. nned progressively or in succession in a vertical frame This is repeated 50 times a second Some displays for example LCD and plasmas scan progressively whilst CRTs in TV sets usually scan using interlaced lines 720p means the vertical resolution of the TV picture is 720 lines p refers to progressive scanning 1080i means the vertical resolution of the picture is 1080 lines refers to interlaced scanning Wi Fi is a registered mark of the Wi Fi Alliance Wi Fi networks provide secure reliable and fast wireless connectivity You can use Wi Fi to connect your SkytHD box to your broadband router Wi Fi Protected Setup WPS is an easy way to set up new wireless networks automatically add new devices and enable security 108 Specifications The following specifications are for the Sky HD box manufactured by Sky Specifications may change without notice DRX890W Specifications Operating voltage Power consumption Weight Dimensions Operating temp range Storage temp range Hard disk capacity Connectors MAINS INPUT DISH INPUT 1 DISH INPUT 2 TELEPHONE LINE RS 232 DIGITAL AUDIO OUT AUDIO OUT L and R COMPOSITE VIDEO OUT USB 2 0 et SCART Homi ETHERNET SATA 10 PIN MINI DIN 230V AC 50Hz 45W max LNB switching 13 18VDC 275mA MAX 22kHz 4 1kg packed 346mm x 255mm x 73mm inc rubber feet and connectors 5 C to 45 C 20 C to 60 C 500GB 250GB personal storage space
63. nnels BBC iPlayer and 40D Box sets contains a wide choice of current and classic TV including entire series to watch whenever you want Sky Movies has a huge choice of movies for Sky Movies customers to enjoy including the latest premieres Parental rating Sky Store brings you over 1000 movies available to rent Programme name Channel name Programme trailer whenever you want from new releases out on DVD to a library available of favourites 3 Inthe menu for each section use the up down or left right arrows to highlight a programme or category such as most popular or recently added 4 f you ve highlighted a programme then a brief description of the programme appears in the top left of the screen Press the i button for more detailed programme information 5 f available press the C red button View Trailer to show a mini trailer 6 Press select to start downloading the programme to your Planner A notification will appear on screen when the programme is ready to be watched Catch Up TV only available in the UK When subscribing to Entertainment Extra or the 10 25 HD Pack TV On Demand 51 Seeing what s available to watch On Demand continued If you haven t yet connected your SkytHD box to broadband you can catch up on a selection of the week s best TV 1 2 Press tv guide then the Cy red button On Demand You ll see the full list of programmes available OR use the left right arrows to
64. off the ability to download On Demand programmes over broadband highlight Enable On Demand Downloads and use the left right arrow to choose OFF 4 Press the green button Save Settings when you re done A confirmation message appears asking if you are Sure you want to disable On Demand Showcase Please note The confirmation message only appears when turning the Enable On Demand Showcase setting off No message is displayed when turning off Enable On Demand Downloads 6 Press select to confirm If it is turned off On Demand Showcase programmes will be removed from your SkyTHD box and new programmes will no longer be recorded to your SkytHD box Are you sure you wish to disable On Demand Showcase Pe enabling On Demand Showcase wil tae a few days bo return to full service To resume the On Demand Showcase service select ON in step 2 LORS SELECT 1o Sikin or RACE LOUE ca Vv above then press select to confirm followed by the d green button to save your settings It may take a few days for the On Demand programmes to fill up again TV On Demand Enjoying Sky Box Office entertainment Ordering Box Office programmes Choosing a start time that suits you Watching Box Office programmes O Paying for Box Office programmes Ordering over the phone Ordering Box Office programmes Here s how you order Sky Box Office programmes 1 Press box office on your remote then press select 2 Scrollleft right to
65. om SkytHD page 64 Your SkyTHD box connections page 86 Green stuff page 91 For your safety page 95 Troubleshooting page 98 HD jargon buster page 108 Specifications page 109 Full Contents Overview About your SkyTHD box Your Sky HD box Your Sky HD remote Complete overview of what s on with Sky Guide Let s get started Turning your Sky HD box on and off Your viewing card Your Sky HD remote and your TV Changing the volume Changing channels About the Now Next amp Later banner Codes used in the programme information banner Overview of Sky Guide options Connecting your Sky HD box to your broadband router Watching the TV you love Finding a specific channel in TV Guide TV Guide Quick Links Choosing your favourite channels What s on your favourite channels Seeing what s on the HD channels Identifying HD programmes Finding a specific programme Going back to the channel you last watched Finding out more about a programme with the 7 button Finding and listening to radio channels Pausing and rewinding live TV Saving after pausing or rewinding live TV Changing how far back you can rewind live TV Recording with Sky Recording without interrupting what you re watching Recording from Sky Guide listings Recording from anywhere you go Connecting your Sky HD box to your broadband router ON OU 32 33 33 Recording a promoted programme When recordings clash Avoiding recordings being deleted PIN protecting kept recordings
66. on 2 Check that your SkytHD box is not in standby The light on the front panel of your SkytHD box should be green 3 Press Sky on your remote to control your SkytHD box 1 Make sure that your HDMI cable is connected to both your HD box and your TV Refer to your TV user manual to find your HOM input 2 Use your TV remote to scroll through the AV input options until you find the HOMME inputs 3 Press Sky on your HD remote and the picture should appear If you have checked the above and still can t see anything on screen please refer to your TV user manual to find out how to set up your Homi inputs Check all cable connections and that your TV and video recorder are tuned to your SkytHD box If you are using an aerial RF connection check that your TV and video are tuned to the right RF channels For further information refer to your TV and video recorder user guides In some cases your SkytHD box may need retuning Call Sky Customer Service on the number provided in your Terms amp Conditions document 99 What s wrong My remote isn t working Some all of the buttons on my remote don t work with my TV My remote works with my TV but not with my Sky HD box It says Clashed next to a recording in my Skyt Planner It says Recording interrupted ina recording s programme information One of my recordings failed can t see future recordings or reminders for a particular programme within my Planner Troubles
67. ortant information about Single Satellite Feed installations Do you have a Single Satellite Feed like this After installation of your Sky HD box you may see some incomplete information or error messages on screen Don t worry it s easy to fix just follow these instructions to switch the Single Feed Mode to ON Switching the Single Feed Mode to ON 1 First ensure that the satellite feed is connected to Dish Input 1 on the back of your set top box 2 Press services on your remote to highlight options in the Top Menu then the right arrow once so that Settings is highlighted Now press select to highlight the Picture tab 4 Press O 1 select in quick succession to enter the Installer menu The Setup tab will then be highlighted within the Installer menu Press down to highlight Single Feed Mode within the menu 6 Press the right arrow once to turn Single Feed Mode to ON Press the C green button to Save Settings and the Single Feed Mode Caution message will be displayed 8 Your SkyTHD box is now ready to be rebooted When this happens a Any current recordings will be stopped b On Demand Showcase will be disabled c Auto Standby will be enabled To reboot your box press select but please allow a little time for this tO happen This ral Lake few minutes to complete Pressing SELECT will reboot your Sky and current recordes wall be stopped It wall mean pou can ony Get the most from Sky HD
68. ot apply to On Demand listings bought without your permission or prevent the use of interactive services See Restricting On Demand viewing page 55 instead that demand a call charge 1 Go to Parental Control gt Other 2 Highlight PIN Entry Before Going Online and use the left right arrow to choose ON Now anyone who wants to use the phone line within an interactive service subject to a call charge has to enter the PIN first 3 Highlight Spending Restriction and use the left right arrow to choose ON Press down and set a limit to the cost before the PIN is needed Set it to 0 00 to enter the PIN every time you order a Sky Box Office programme 4 Press the green button Save Settings when you re done To turn these settings off just select OFF in step 2 above Get the most from Sky HD 68 PIN protecting kept programmes In your Planner you can mark recordings for Keep to prevent them from being deleted accidentally page 35 You can take this further and have Sky Guide ask for the PIN before a kept recording can be deleted Set this up as follows 1 Go to Parental Control gt Other 2 Highlight PIN Protect Kept Programmes and use the left right arrow to choose ON Now anyone who wants to delete a kept recording has to enter the PIN first 3 Pressthe green button Save Settings when you re done To turn these settings off just select OFF in step 2 above Restricting programmes in your Planner
69. rack and label your tapes DVDs You see an information screen for each programme before the entire recording is played back Please wait until copying is complete before using your Sky HD box again To cancel at any time press any button Get the most from Sky HD 84 Changing how the Circular Playback Display works The Circular Playback Display on the front panel of your SkytHD box lights up whenever you are recording or using the playback functions You can change the way the Circular Playback Display works as follows 1 Press services for Options press down then select the Skyt Setup tab 2 Highlight Circular Playback Display and use the left right arrow to change the setting You can choose one of three settings Standard The recording playback and or circular playback indicators light up if you re recording and or playing back programmes Off The circular indicator is turned off but the recording and or playback indicators light up if you re recording and or playing back programmes Demo All indicators light up in continuous sequence 3 Press the OC green button Save Settings when you re done Get the most from Sky HD You can change when and how the indicator lights up 85 Your Sky HD box connections O Basic set up 1 Basic set up 2 Connecting other devices Switching on Dolby Digital audio Adjusting sound synchronisation Basic set up 1 Does your compa
70. re available or you can go to sky com skyguide to find out more about the latest features Sky s On Demand service gives you a world of TV On Demand once you ve connected your SkytHD box to your broadband router You can connect your SkytHD box to your broadband router using the built in Wi Fi capability Overview Your SkytHD box decodes HD information from the satellite Your Sky HD box Top back UP jumps back to last page or to previous level in Sky Guide screens tv guide shows TV listings l turns your SkytHD box on to standby or off i reveals more about a programme arrows show what s on other channels or highlight on screen options select confirms a menu option Front a rewinds a recording or live TV m stops playing back a recording records a programme gt plays a recording lights when Sky is recording EH pauses a recording or live TV or playing back programmes fast forwards a recording Overview Wi Fi Protected Setup WPS button for quick and easy connection to your broadband router lights white when a wireless connection is established lights green when you re online using the phone line lights red when the remote Is used lights green when the box is on amber when the box is in standby and red when the box is off Your Sky HD remote sets your remote to control your SkytHD box sets your remote to control your TV shows Box Office
71. reen to get your viewing card authorised Insert the correct viewing card for this SkytHD box You may be able to buy it later Check the listings to find out when it s on next so you can buy it then Call Skyt Customer Service to renew your subscription The number is provided in your Terms amp Conditions document 104 Message The Planner is full You must delete an entry before another programme can be added There is insufficient credit or space left on your viewing card You have entered your PIN incorrectly three times PIN is now blocked for 10 minutes No satellite signal is being received To get more from your Sky tHD box including On Demand you need to connect to your broadband router Upgrade your subscription to view this channel Troubleshooting What does it mean You have already used the maximum space In your Planner There s not enough credit space left on your viewing card account to buy this programme store the information for this programme The wrong PIN has been entered three times in a row This could be due to bad weather such as strong winds or heavy rain Snow on your minidish can also cause a loss of signal Your SkytHD box is not connected to your broadband router You don t have the right subscription What to do now Try to delete some programmes from the Planner Highlight a programme you want to delete from your Planner and press the _
72. remote with your TV call Sky Customer Service on the number provided in the Terms amp Conditions document you received with your SkytHD box Get the most from Sky HD 79 amp Replacing the batteries Your remote runs on AA batteries MN1500 LR6 or UM 3 When it s time to replace them Sky Guide gives you a warning message and a low battery symbol appears in the banner Take the empty batteries out straight away and replace both batteries at the same time 5 Please don t put old batteries in the everyday household rubbish They should be taken to a special environmentally friendly collection point Replace the batteries as follows 1 Remove the battery cover by pushing up the catch and sliding the cover away 2 Carefully remove the old batteries Put the new batteries in matching the marks and 4 Put the cover back on sliding the top part in and making sure the catch clicks into place 5 f you left your remote without charged batteries for longer than 10 minutes reset your remote to work with your TV See Setting up and resetting your remote page 78 for details Get the most from Sky HD Insert rarer Bet trans within Hi crores of Replace batteries as soon as they are empty 80 Adding additional subscriptions Telephone numbers You can find Sky and other broadcasters phone numbers in your Sky Guide Press services for Options press down then select the Contact Us tab This l
73. ress down then select the Skyt Setup tab Highlight Standby Mode and use left right arrow to choose between ACTIVE ECO and OFF Then press the Cy green button Save Settings Green stuff Amber Standby 92 Recycling electrical and electronic products The crossed out wheeled bin symbol is used to mark products that should not be disposed of with general household waste but collected separately for reuse or recycling Recycling electrical or electronic waste equipment helps to conserve valuable natural resources and ensures that it is recycled ina manner that protects human health and the environment You can send your electrical or electronic waste equipment back to us for recycling free of charge Pack it up removing the batteries and include a note to say it s for reuse or recycling then send it to Freepost RTEE ZRZA SSXL Unipart Technology Logistics Unit 6020 Siskin Parkway West Middlemarch Business Park Coventry CV3 4UP If you re a customer from the Republic of Ireland you can also send it to us for free and we ll make sure it gets reused or recycled Pack it up removing the batteries and include a note to Say it s for reuse or recycling then send it to c o City Air Express Ltd Unit M1 North Ring Business Park Santry Freepost F4939 Dublin 9 Ireland Household customers can also take their old or redundant electrical equipment to their nearest Local Designated Collection Facility Please go to www weeeireland ie
74. rogramme you want press record When you press record Skyt checks to see the programme is part of aseries and if so gives you the choice of recording this episode only or the remainder of the series Highlight Record Once or Record Series by pressing up down then press select The symbol appears next to the programme title As long as the mini TV is turned on you can also go into your Sky Guide pages and record programmes without interrupting what you re watching Recording with Sky Press record twice to save what you re watching 501 Sky Premiere Or surf to another programme and press record Record Series T If it s part of a series choose to record just this episode or the rest of the series 32 Recording from Sky Guide listings IF you see something you want to record in TV Guide On Demand or Sky Box Office listings highlight it and press record When you press record on a programme in the TV Guide Skyt checks to see if the programme is part of a series and if so gives you the choice of recording this episode only or the remainder of the series Highlight Record Once or Record Series by pressing up down and press select The symbol appears next to the programme Recording from anywhere you go You can set your SkytHD box to record using the Skyt app on your mobile phone and tablet or go to sky com to use Remote Record To find out more go to sky com remoterecord Recordin
75. rtainment Watch the recording before the time and date of deletion shown Disk space needed 60 Other services O Going interactive 0 Playing games Teletext Going interactive EA Get more from your SkyTHD box with interactive services Using Sky Active for instance you can upgrade your viewing add Sky Broadband and Talk choose Multiroom upgrade your Sky box manage your Sky Account and more To access Sky Active and other interactive services press the interactive button on your remote then press select When you re watching TV you can also look out for a colour symbol on screen telling you there s an interactive service available Press the colour button when you see the symbol usually red Some interactive services may need a phone line connection There is no charge for using the interactive Sky Customer Service screens but from there you can get to other interactive services that may be subject to charges You ll be informed about these changes before connecting Playing games Some games available under interactive are free of charge however online games may be subject to call and other charges see Controlling the use of charged services on page 68 for setting online spending restrictions You can also buy a 24 hour pass for Sky Games and play with your remote See the help options within the interactive screens for details Other services Press interactive for the interactive men
76. son The channel name or number may have changed Alternatively the channel may be listed under a different tab option may no longer be broadcast or may no longer be part of your subscription package You may not have the right subscriptions or equipment The resolution output setting may be incompatible with your TV set This is quite common and can be corrected by adjusting the audio delay setting on your SkytHD box Because of a temporary error you may need to restart your Sky HD box What to do now Check the TV Guide listings to search for the channel You may not have the right subscriptions or equipment To upgrade to SkytHD call us If you re sure you have the right equipment and subscriptions to receive HD channels try following the steps under Changing the picture settings page 83 Try changing the audio delay setting See Adjusting sound synchronisation page 90 for details 1 Make sure the mains lead is properly plugged in and your Sky HD box is switched on 2 Check all cable connections between your SkytHD box and TV If you are still experiencing the same issue restart your SkytHD box as follows If possible make sure the box is in standby amber power light Wait one minute important to avoid damage Turn the box off at the mains and wait one minute Turn the box back on The power light turns amber Wait 30 seconds then press the power button The box comes out of standby and the power l
77. subtitles settings in the Options menu 1 Press services for Options press down then select the Subtitles tab 2 Press the down arrow to highlight Subtitles or Audio Description use the left right arrow to choose ON then press the lt green button Save Settings With the selection of automatically received On Demand programmes and recorded programmes if you turned on audio description at the time of recording it will be available but cannot be turned off Similarly if audio description was turned off at the time of recording it is not available and cannot be turned on Get the most from Sky HD 72 Finding subtitled or audio described programmes Sky Guide can bring your attention to programmes that have subtitles or an audio description To set this up follow these steps 1 Press services for Options press down then select the Subtitles tab 2 Highlight Highlighted Programmes and use the left right arrow to choose Audio Description or Subtitles This means programmes that have subtitles or an audio description are shown clearly with a white highlight in TV Guide and Sky Box Office this does not apply to On Demand 3 Highlight Beep on Audio Description and use the left right arrow to choose ON This means when you tune to a programme with an audio description you hear a distinctive beep 4 Press the green button Save Settings when you re done Get the most from Sky HD 73 Imp
78. tible HD ready TV have an HDMI port If so all you need is the supplied HDMI lead Homi lead Telephone socket Broadband router lt alternative to Wi Fi HDTV Homi Mains socket Minidish WARNING You must disconnect your SkyTHD box from the mains supply before you connect your SkytHD box to or disconnect it from any other equipment Use only the supplied mains lead to connect your SkytHD box to the mains supply With the exceptions of the mains and the telephone line all the interconnections between the rear panel of your Sky HD box and your other equipment are safe extra low voltage circuits However you should always disconnect the box from the mains and turn off your TV before connecting other devices Your Sky HD box connections 87 Basic set up 2 If your TV has a DVI port you need an audio L R cable and an Homi to DVI lead or an adapter for the supplied HDMI lead Ta Telephone socket Minidish Broadband router alternative to Wi Fi Mains socket DV WARNING Audio L R cable Hiri to DVI lead You must disconnect your SkytHD box from the mains supply before you connect your Sky tHD box to or disconnect it from any other equipment Use only the supplied mains lead to connect your Sky FHD box to the mains supply With the exceptions of the mains and the telephone line all the interconnections between the rear panel of your Sky HD box and your other eq
79. to find the locations of these Alternatively you can give your old Sky product to your Sky engineer next time they visit Recycling packaging Remember to recycle your packaging instead of throwing it out with your rubbish At the end of its useful life cardboard packaging can be recovered and recycled Recycling responsibly will reduce the requirement for new raw materials and the amount of material that would otherwise end up in landfill Green stuff 93 Disposing of batteries The marking shown left on the battery indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the reference levels in EC Directive 2006 66 If batteries are not properly disposed of these substances can cause harm to human health or the environment To protect natural resources and to promote material reuse please separate batteries from other types of waste and recycle them if possible through your local recycling centre O More information For more information on recycling electrical and electronic equipment and to find other tips on what you can do to help the environment visit sky com environment Green stuff O4 For your safety O Using equipment safely Warnings and cautions Mains plug and its fuse Connecting to the mains supply Using equip
80. trical and electronic products O Recycling packaging Disposing of batteries More information Saving energy with standby Switching your Sky HD box to standby when it s not in use will reduce the amount of energy that it uses Remember that the box can still make recordings when in standby so we recommend you make a habit of pressing the standby button so the light on the box turns amber as soon as you finish watching TV Alternatively you can switch your SkytHD box off by pressing and holding the standby button for 5 seconds so the light on the box turns red Remember that when the box is off it cannot make recordings and standby modes Your Sky HD box features energy saving modes called Active Standby and Eco Standby With Active Standby mode if the box is inactive throughout a certain period of time it ll automatically go into standby With Eco Standby mode as well as going into Active Standby the box will fully turn off for a few hours at night Just before going into standby you ll see a message on screen if your TV is on You can press back up to remove the message otherwise your SkytHD box will go into standby This doesn t affect any recordings you have set as the box can perform up to two Simultaneous recordings while in standby When you turn the box back on it will be tuned to the channel you last watched If you want to change or switch off the Standby Mode press services for Options p
81. u 62 Teletext To use digital text services press text on your remote while you re watching a channel If the channel you re watching doesn t have digital text you see a message telling you how to use teletext instead From the digital text service press Sky at any point to go back to what you were watching To use your TV s teletext services press tv on your remote then text while you re watching a channel Remember your Sky remote must be set up for use with your TV See Setting up and resetting your remote page 78 Use these buttons on your remote to control teletext Button Function text Enters text mode also exits text on some TVs back up Comes out of text mode 0 9 Text page number entry i information Text reveal select Text hold colours Fastext function From the teletext service press back up then Sky at any point to go back to what you were watching ip Not all TVs have the teletext function Other services Press tv then text for your TV s teletext services Press Sky then text for digital text services 63 Get the most from SkytHD 1 Having more control over what the kids watch 9 Restricting programmes in your Planner 2 Changing your PIN 3 About your PIN 4 Hiding adult channels 5 Restricting rated programmes 6 Restricting specific channels 7 Controlling the use of charged services 8 PIN protecting kept programmes 10 Entering a PIN for pre watershed p
82. uipment are safe extra low voltage circuits However you should always disconnect the box from the mains and turn off your TV before connecting other devices Your Sky HD box connections 88 Connecting other devices To connect your box to a DVD video recorder or a TV aerial follow the set up shown on the right See also the user guides supplied with your devices a Ifyou notice that the picture quality is affected connect your SkytHD box directly to the TV instead of through the DVD video recorder To connect your box to an audio system you can use EITHER a coaxial digital audio cable OR an audio L R cable OR an optical digital audio cable as shown on the right To make the most of listening to programmes through your audio system see Switching on Dolby Digital audio page 90 Please note some older amplifiers may not support Dolby Digital audio See your audio system s user guide for more information Your Sky HD box connections Connecting to a DVD VCR recorder Minidish l RF lead Aerial lead Se NN Aerial DVD VCR recorder Scart lead Connecting to an audio system Option 3 Optical digital audio cable Home Cinema HiFi 69 Switching on Dolby Digital audio With the digital audio outputs you can connect your SkytHD box to a compatible home cinema system and listen to programmes broadcast in Dolby Digital audio For this you need an optical coaxial cable
83. ur video or DVD recorder See Copying programmes to video DVD page 84 Disk space warning When you get your SkytHD box it is set up to automatically delete recordings without warning if there s not enough disk space for a new recording This means the oldest watched programmes in your Planner will be deleted when you run out of space to make sure future recordings can be made You can change this setting as follows 1 Press services for Options press down then select the Skyt Setup tab 2 Highlight Disk Space Management and use the left right arrow to choose Warning if you want a warning that a programme is about to be deleted Manual if you never want previous recordings to be deleted future recordings will fail if there s not enough space 3 Press the Cy green button Save Settings when you re done Recording with Sky Total disk space available In Warning and Manual modes a warning appears before you run out of space With the Automatic option recordings you have already watched are deleted first followed by the oldest unwatched recordings Programmes marked Keep are never deleted without your confirmation 38 Recording radio channels You can record radio channels as follows 1 Find the radio channel you want by following the steps on page 27 Highlight the channel and press record The Manual Record screen appears IF you need to change the Channel Number Name with the left r
84. w Next amp Later banner e Press back up to remove the banner There are tips on using the banner throughout this guide most importantly e What s on your favourite channels page 23 e Finding out more about a programme with the 7 button page 26 e Recording without interrupting what you re watching page 32 Let s get started Use the arrows or select to show the banner The banner shows you what s on now next and later Codes used in the programme information banner Letter codes Rating codes U Universal suitable for all audiences including young children PG Parental guidance is recommended Some discretion may need to be applied as to the suitability of the film for younger or impressionable children 12 Suitable for viewers aged 12 years or over More mature themes or language make the film unsuitable viewing for young children 15 Suitable for viewers aged 15 years or over May contain stronger language 18 Suitable only for adult viewers aged 18 or over Content codes Ss Sex or nudity Strong language v Violent scenes m Material which is intended for a mature audience See Having more control over what the kids watch page 66 to see how to restrict rated programmes Let s get started HD This isa High Definition programme HD programmes are C DS DD AD shown in widescreen This programme is copy protected and may not play back correctly if you try to r
85. x OPTICAL amp COAXIAL digital audio sockets for 5 1 surround sound Phono sockets RCA Phono sockets RCA Rear connector SCART composite video out RGB out HIM 11 type A RJ45 IEEE802 3 10 BASE T and 100BASE TX external HDD interface SATA 1 0a 1 0 Port for additional connectivity BSkyB Grant Way Isleworth Middlesex TW7 5QD 109 THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO i ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD AVC VIDEO AND OR ii DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE mpegla com Mors Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories HDMI HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Declaration of Conformity No 5444 Trademark of the DVB Digital Video Broadcasting Project LE LT Wi Fi is a registered mark of the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance The Wi Fi Protected Setup Identifier Mark logo is a mark of the Wi Fi Alliance This item incorporates copy protection techno
86. y to start the programme Using your Planner Picking up from where you left the last recording IF you hadn t finished watching the last recording you played back simply press play to return to where you left off TODA Crash EON YOE just press play then play again Your Planner appears with the relevant programme highlighted as long as the recording still exists and wasn t played back to the end last time To start playback from here press play or select The Play symbol Play symbol When you start playing back a recording the play symbol appears Showing how far playback is into the programme You can show this symbol at any time by pressing play The symbol disappears after five seconds Press back up to remove it more quickly Minutes from the start of the recording O Checking the remaining viewing time To see how long you have left until the end of the recording press select to display the Now Next amp Later banner This shows you the remaining viewing time in minutes Press back up to remove the banner 106 Sky HD How many minutes to the end of the recording Using your Planner 47 Fast forwarding and rewinding Press fast forward or rewind to move to a different place in the recorded programme The fast forward rewind symbol appears showing the elapsed time and the speed You can increase the speed by pressing fast forward or rewind repeatedly There are four speed settings to choose
87. yellow button Delete First check that the telephone lead between your SkytHD box and the socket is properly plugged in If you still see the message call the number shown on your screen so you can order this programme You will not be able to access anything that needs a PIN for 10 minutes If you have forgotten your PIN see page 98 If the picture isn t restored after the weather has cleared or the conditions are fine check that the cables from your minidish are correctly plugged into the back of your SkytHD box Otherwise restart your box by following the steps under My Sky HD box isn t working page 103 If this doesn t resolve the problem call Sky Customer Service on the number provided in your Terms amp Conditions Follow the steps described under Connecting your Sky HD box to your broadband router page 17 Follow the instructions on screen to upgrade your subscription 105 Message No signal found This programme is no longer available Digital text is not available during playback You cannot record play back this programme System fault Housekeeping Please wait Recording interrupted by loss of signal or cancellation Please wait Play Pause Record are not available whilst in an interactive service Troubleshooting What does it mean Your SkyTHD box couldn t find a Signal after you asked it to find new channels You selected a programme that Is no longer availab
88. ything into holes slots or other openings in the casing of your SkytHD box except your viewing card into its slot e Your SkytHD box is intended for use in moderate climates Do not use or store your SkytHD box in hot cold damp or dusty places e In order to ensure a free flow of air around your SkytHD box allow at least 10cm of space above and on all sides especially between your SkyTHD box and your TV Do not cover any ventilation holes and slots e Ensure the ventilation holes and slots do not become impeded with newspapers tablecloths curtains or similar items e Do not place your SkytHD box close to sources of heat such as a heater or direct sunlight The maximum temperature should not exceed 45 C e Do not place your SkytHD box in an enclosed cabinet with more than one other piece of audio video equipment e g VCR or DVD e Do not put anything on your SkytHD box which might drip or spill into it Never stand objects filled with liquids such as vases on top e Never place naked flame sources such as lighted candles on or adjacent to your SkytHD box e To avoid possible damage to the internal hard disk do not pick up or otherwise move your SkytHD box while it s connected to the mains supply If you want to move your SkytHD box first switch it to standby using the remote control or front panel button then wait at least 60 seconds before disconnecting it Wait another 30 seconds before continuing You should handle your SkytHD box careful

Download Pdf Manuals

Related Search

Related Contents

News Release  VAG juillet août N°160  Centrale et fer vapeur  Epson Stylus Color 1520 Ink Jet Printer User Setup Information  IX5005/5010/5020 ハードウェア取扱説明書  ASUS F75VC-TY222H  3 電気錠機能の設定方法  

Copyright © All rights reserved. Failed to retrieve file