Router ADSL Freedom in a box
Contents
1. Ver Documentaci n It includes more detailed information about the additional tools and certain aspects of your Internet connection This documentation is in Spanish language Solution to frequent problems Problema Causa Soluci n The connection drops if pick up the phone The ETHERNET led does not light up The CONEXION led does not light up Telephone calls are dropped or too much noise is heard cannot access Internet No microfilter has been installed between the phone device and the phone socket The Ethernet cable is not correctly connected This is only a problem if you have decided to connect by cable and not by wireless network The phone line cable is not correctly connected There is no microfilter between the phone and the socket You have more than three micro filters simultaneously installed which affects the quality of the phone service There is a firewall installed in your computer which prevents the connection to Internet You have hired a fixed IP addres sing instead of a dynamic IP addressing which is the default service The TCP IP protocol is not co rrectly installed for the network adapter used Sometimes the computer does not receive the IP address the gateway or the DNS server data correctly through DHCP owing to the fact the computer and the router are not simultaneously turned on Verify that a microfilter has been installed between each tele pho2. W movistar Router ADSL Freedom in a box Installation guide This guide details about the start up process for your Internet connection You will be able to enjoy your connection in an easy simple and quick way Please follow the guide instructions step by step Package contents ly i MA movistar e lt a 1 Wireless router 2 Power adapter 3 Three ADSL microfilters 4 Multiple adapter a CERTIFICADO DE GARANTIA NA movistar movistar Telefonica de Espa a SAU Gean Via 28 Madrid DATOS DEL COMPRADOR TIPO DE GARANTIA Router ADSL ESTA NO DI REMI IST PR olin taba rantia Aprgrigiired lygat a dat dorso 7 Advanced settings CD 8 Warranty card For further information please refer to the user s manual on the advanced settings CD section 2 or the glossary section in this guide Start using your ADSL 1 Microfilters installation 2 Telephone line connection Connect a microfilter between each tele Connect the grey telephony line cable 5 phony device telephones faxes andthe to the free outlet without microfilter of telephone socket the multiple adapter 4 and to the ADSL Connect the multiple adapter 4 and the router labeled as ADSL microfilter 3 to the selected telephone socket where the router will be connected as shown in the figure For the rest of the telephone sockets whe 3 Power adapter connection re
3. A Connection using wireless network You can use the wireless network as long as your computer is equipped with a wire less adapter installed or this is integrated into your equipment The first step will be to enable the wireless network for your router This is done by pressing the button located at the back of the router for more than one seconds and less than eight The WLAN indicator will light up in green and will blink when lesa li navigating 7 Configuraci n de fabrica para la red inalambrica Identificador SSID Seguridad WPA PSK Clave Wa RA movistar The configuration parameters by default The next step is to configure the compu for your wireless network are shown on ters on your wireless network in accordan the label at the bottom of your router ce with your router s wireless parameters For further information please refer to section 3 5 of the user s manual on the advanced settings CD If you are equipped with an external wireless device PCMCIA or USB adap ter install it with the aid ofthe CD that is provided with it If you have a wireless device that is already integrated into your equipment make sure that it is enabled with the aid of your operating system EUGENE wi s NEXI N INTERN O 1 2 Ki 4 Press the WPS button on the wireless client device check the device s documen tation to see the details about this while t
4. ame System Domain Name Server The server transla tes a domain name the name of a machi ne into its corresponding IP address Encryption or cryptography The science that enables one to encode and decipher information using techniques that make it possible to exchange messa ges in a safe and secure way because they can only be read by the persons to whom they are addressed Ethernet cable A cable that is used to transmit data at high speed in Local Area Networks LAN Firewall A hardware or software element that is used in a computer network to control and manage the network traffic either allowing it or rejecting it according to the network policies defined by the organi sation that manages the network lt may block the establishment of the connection to the Internet Fixed Dynamic IP addressing It indicates how Movistar assigns the IP address to your line If every time that your router starts a session it can be assigned a different IP address this indi cates that your service includes dynamic addressing which is the default type of addressing However if you are always assigned the same IP address then your IP addressing service is fixed or static Microfilter It is an element which filters the ADSL signal and separate it from the phone signal so that it is possible to make phone calls and surf at the same time without interruptions or drops PCMCIA It is a hardware element that is normall
5. chnical specifications that can be applied at this date according to the European Parliament directive 99 5 on March 9th 1999 council included in the Spanish Legislation through RD1890 2000 on November 20th 2000 and in particular with LVD 73 23 directive modified by 93 68 CE Electromagnetic compatibility directive 89 336 CE modified by 92 31 CE and 93 68 CE 208 2005 Real Decree about electric and electronic devices and waste management European standards EN55022 2006 Class B EN61000 3 2 2006 Class A EN61000 3 3 1995 A1 2001 A2 2005 EN61000 4 3 2006 A1 2008 EN61000 4 4 2004 EN61000 4 5 2006 EN61000 4 6 2007 EN61000 4 11 2004 Electroestatic Immunity EN61000 4 2 1995 A1 1998 A2 2001 Compatibility EN301 489 1 V1 6 1 2005 09 EN301 489 17 V1 2 1 2002 08 Madrid on May 21 in 2009 Ait Signed by Vicente Fernandez Bueno General Manager Este equipo esta preparado para su conexi n a la red anal gica de Telefonica de Espana S A U 5 D con acceso al servicio ADSL y su uso est autorizado exclusivamente en Espa a 18 Glosario ADSL Asymmetric Digital Subscriber Line It is a digital line for accessing Internet at high speed Antivirus An application that detects and removes any computer virus and other malicious programs DHCP Dynamic Host Configuration Protocol A protocol that allows the hosts of a network to obtain the IP configuration settings automatically DNS Domain N
6. entificador user and contrasena password provided in the letter with the service data or the one obtained calling 900 50 20 10 from the telephone line where you have installed the ADSL service you will access a website where you can publish your personal web pages Protect your PC Once you are connected to the ADSL service we strongly recommend you to protect your PC against Internet viruses or attacks If you wish to do so you can contract these servi ces Antivirus PC Anti Intrusos PC Pack Seguridad PC etc at www movistar es calling 1004 or through your usual channel ll 12 Advanced settings CD The CD is not required to set up your ADSL connection On the CD you will be able to find further help in response to any needs that might arise regarding your ADSL Internet con nection movistar Ayuda Conexi n Herramienta Configuracion Avanzada Agente ADSL Ayuda Conexi n Herramienta Soporte Asistente T cnico Graphic help which will guide you along Ver Documentaci n the whole start up procedure to connect to the Internet and the advanced configu ration of the ADSL Service This help is in Spanish language Agente ADSL An Advanced Configuration Tool which will allow you to carry out some advanced configuration tasks such as opening ports modifying the access password etc Asistente T cnico A support tool which will enable you to de tect and solve problems concerning your Internet connection
7. ey soscess000 Cri a Teme Connect to Network ea Type the network security key Security key E Hide characters Connect to the wireless network to do this use the Connect or OK button Check to make sure that the wireless net work connection icon for the system tray indicates that the connection has been correctly established 9 Wireless Network Connection is now connected x Connected to Signal Strength Excellent Internet access 14 30 26 11 2009 CS For further information please refer to section 3 5 of the user s manual on the advanced settings CD B Connection using Ethernet cable Connect the yellow Ethernet cable 6 to the Ethernet card on the PC and to one of the router s connectors labelled as ETHERNET 1 to 4 Switch the PC on The ETHERNET 1 to 4 indicator will light up in green after a few seconds This LED will blink when transfe rring data s CD Congratulations now you can access Internet using your ADSL Open your browser go to the web address www movistar es and start surfing the net Should you not be able to access please see refer to the Solutions to fre quent problems in this guide Activate your free e mail accounts and your website with the Internet access service contracted Once you have accessed www movistar es you can activate your mail account After ty ping in the initial id
8. g Center 9 12 27 11 2009 Desktop ES a Pz ul Search the available wireless networks You can update this list with the button Refresh network list or by clicking the button Select the network whose identifier SSID is the one that appears on the router label and press on Connect Choose a wireless network Cich an konin tha let below to conmact to a wiralace network in ranga cr to gat nora formation lt A setupamtreless network fora boma or srizil office 99 J seartyeeratiadutekss netmork AYPA i Related Tasks J Learn abcat veeless I Seeurity cinablad utralace nat work ratuoding r Tengs the onder of Picferred networks fp henge edverced whres Li tg Linsecured wireless network Not connected aiil Connections are available Open Network and Sharing Center For further information please refer to section 3 5 of the user s manual on the advanced settings CD Enter the security key that appears on the router label IMPORTANT The wireless security key for the router is of the WPA PSK type and its format is alphanumerical Make sure you enter that security key exactly as it appears on the label Wireless Network Connection The network _ requires a network key also called a WEP key or WPA key A network key helps prevent unknown intruders from connecting to this network Type the key and then click Connect Network key secccccoes Corfirm network k
9. he WPS indicator is blinking You have two minutes for setting up the connection using WPS and after this time the router doesn t allow connection using WPS any more 7 PI eee Connection using WPS The router can use WPS for setting up a secure wireless network Your wireless client device must support WPS for using it Otherwise use the method explained in Connection using Windows wireless client Press the button located at the back of the router for more than eight seconds and release it The WPS indicator will start to blink in yellow For further information please refer to section 3 5 of the user s manual on the advanced settings CD Connection using Windows wireless client When configuring your wireless device in Windows XP SP2 Vista or Windows 7 you can use the wireless client management application For Windows XP SP2 or Vista press with the right mouse button on the wireless network connection icon on the system tray next to the clock and select View available wireless networks For Windows 7 press with the left mouse button on the same icon For other ope rating systems refer to the wireless client assistance manual Change Windows Firewall settings Open Network Connections View Available Wireless Networks 5 02 PM Not connected ill Connections are available Ante a p Conexi n de red inal mbrica 2 a al prio atl e Sal Te al Open Network and Sharin
10. ireless clients See the User s Guide in the Advanced setting CD for further details If you cannot solve the problem please refer to the following section which contains infor mation about the customer care service 14 Customer care The customer care service is available via telephone as well as via Internet For further information please refer to chapter 6 in the user s manual All the information about ADSL can be found in the Internet section at movistar es www movistar es adsl Movistar technical customer care centres Home users 1004 Enterprises and Professionals 900 10 10 10 Customer care to execute the equipment warranty 1004 Home users 900 10 10 10 Enterprises and Professionals 15 16 Additional information Telefonica de Espa a S A U informs We thank you the trust to have acquired a Movistar product and we inform you that for any clarification query or complaint you can call for free e Personal care line 1004 e Care center for professional and business 900 10 10 10 e Business care center 900 12 09 00 Where you will be attended by our consul tants or if you prefere visit Movistar web page Www movistares For information about the after sales ser vice please see the equipment warranty card Finally for written complaints regarding this sale please contact with Telefonica de Espana S A U Gran Via 28 28013 Ma drid Environmental recycling Do not dispo
11. make sure that you are using the same network identifier SSID throughout the network Remember that it is case sensitive i e a distinction is made between capital and small letters Check to make sure that you are using the same type of encryption and the same key for all the network elements Remember that if you are using WEP encryption you will have to select and configure the key number 1 in the configuration for wireless clients Make sure that the TCP IP properties of the network adapter for your wireless client are configured to receive the IP dynami cally via DHCP Refer to the assistance given in your operating system If there is any interference affecting that channel select a diffe rent one If there are other wireless networks operating in the same zone it is recommended that the networks be configured with a separation of 5 channels For example if there is a wire less network operating on channel 6 and we wish to install an additional wireless network we must select channel 1 or 11 If this is not possible select the one that causes the least impact the least inundated channel that is to say the one with the lowest number of wireless networks Put the ADSL router in an unobstructed place If there are net work coverage problems it is recommended that the antenna be moved to a different position Remember that it is advisable to make sure that there are not many obstructions between the ADSL router and the w
12. ny device telephones faxes and services which use the phone line alarms etc and the phone socket see step 1 in the section Start using your ADSL of this guide Verify that the Ethernet cable is correctly connected to the Ethernet connector and to the Ethernet card of your desktop PC or laptop computer See Step 4 in the section Start using your ADSL in this guide Verify that the phone line cable is correctly connected to the ADSL connector and to the phone socket See Step 1 inthe section Start using your ADSL in this guide Verify that a microfilter has been installed between each tele phony device phones faxes and the socket see step 1 in the section Start using your ADSL of this guide Verify that no firewall that may hinder the connection to the Internet is installed See Appendix of the User s Guide contained in the advanced settings CD Verify that no firewall that may hinder the connection to the Internet is installed See appendix of the user s guide contained in the advanced settings CD In this case you must use the Setup Wizard included in the Advanced setting options CD to manually configure the router See section 5 of the user s guide contained in the advanced settings CD You must make sure that the TCP IP protocol is correctly installed for the network adapter that the ADSL router is to be connected to Refer to the Guide on the Ethernet card and TCP IP pr
13. otocol contained in the advanced settings CD We recommend that you reset both devices first of all the router and then the computer 13 Solution to frequent problems Problema Causa Soluci n do not have an icon for the wireless client The client management application does not show the network for my ADSL router the one that appears on the label as being one of the available networks cannot connect to the ADSL router wireless network The connection with the wireless network is cut off frequently The qua lity of the connection is not good Your wireless client is not correctly installed set up or configured The wireless network is disa bled on the router Your network identifier SSID is not being correctly indicated when you connect to it You have not correctly confi gured the encryption used on your wireless network when connecting to it The TCP IP properties of your wireless client are not configu red to receive IP via DHCP Interference is being caused by other existing wireless networks The wireless network signal is weak because the router is located in a place that is not very accessible or at a great distance Make sure that your wireless client is correctly installed and enabled More information is contained in the manual for the device itself Make sure that the wireless network for your ADSL router is enabled the WLAN indicator is lit up in green Check to
14. se of this ADSL router with your normal household waste Ask your local authorities about the opportuni ties that are available for disposing of it correctly so that no damage is caused to the environment Always comply with the applicable legal standards currently in force All offenders will be penalised or otherwise punished by Law Cardboard boxes the plastic part of the packaging and the parts that constitute the device can be recycled in compliance with the standards currently in force in Spain where recycling is concerned The cross symbol on the container that is printed on the device means that when the equipment has reached the end of its useful service life it must be taken to a special collection centre and that it must be processed separately from household waste Telefonica de Espana SAU Gran Via 28 Registro Mercantil Hoja M 213180 Folio 6 Tomo 13170 Inscripci n 1 C I F A 82018474 Empresa adherida al Sistema Arbitral de Consumo CE Observa Telecom Name or corporate name OBJETIVOS Y SERVICIOS DE VALOR ANADIDO S L Address C Raimundo Fernandez Villaverde 30 Of 3 1 4 28003 Madrid Telephone 91 7451708 Fax 91 7451709 C I F B 83488676 Representing TECOM CO LTD in Spain We declare under our exclusive responsibility that the product Wireless Router Brand Telefonica Manufacturer TECOM CO LTD Manufacture country China Model AW4062 HW version 1 0 It conforms with te
15. there is connected a telephony terminal you will just have to connect a microfilter Plug the power adapter 2 into the mains 3 supply and into the DC15V 800mA con nector of the ADSL router For further information please refer to sections 3 2 and 3 3 of the user s manual on the advanced settings CD 4 Switching on the router ON Turn the router on by putting the switch into the ON position Wait for a few minutes until the LEDs shine as shown below ON ness Status of the power supply EME SNEL OFF Status of Ethernet connection l to 4 WLAN OFF Status of wireless network WPS OFF Status of WPS CONEXI N ON Connectivity established with the exchange green ON l INTERNET Status of internet connection green The routers provided by Movistar are optimised so that they can establish the connec tion with Internet without any need for installations or configurations For further information please refer to sections 3 4 of the user s manual on the advanced settings CD Start using your ADSL 5 Connecting the computer to the router Two options are available You may either connect your computer to the router using an Ethernet cable if they are sufficiently close to each other or by means of a wireless network Furthermore you can simultaneously have certain items of equipment connected to the router using the Ether net cable and others as portable through the wireless network
16. ting of sent data 19 W movistar For getting further information 1004 34 699 991 004 Your Movistar shop www movistar es Equipment supplied by C I F B 83488676 REI RAEE Code 000334 Version 1 0
17. y used in laptop computers to expand their capacities The most common case is that of wireless network adapters which are of this type Ports Physical or logical connections for sending or receiving data It allows a program to communicate via the network Glosario Socket A plug that is usually installed on the wall that enables the telephone cable to be connected SSID Service Set Identifier Wireless client A hardware or software element that is used to connect to a network of compu ters without any kind of cable being used for the purpose A code included in all the packages of a wireless network so that they can be identified as being part of that network An SSID thus enables one to make a distinction between the different wireless networks that exist TCP IP Transmission Control Protol Internet Protocol It is a set of network protocols upon which the Internet is based and which allow data to be transmitted between computer networks Web browser or web explorer It is an application that enables the user to access and view hypertext document commonly in HTML format that is availa ble on the Internet Web space It is a service that enables the user to offer his or her own web sites or documents so that they will be accessible on the Internet Web key A key that is used to authenticate a user who connects to a wireless network that uses this type of encryption WEP It permits encryp
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