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HP Deskjet 460

1. 1 In the Found New Hardware dialog box that provides the option for selecting a method to locate the driver select the advanced option and click Next NOTE Do not allow the Found New Hardware wizard to perform an automatic search for the driver Select the check box for specifying the driver location and ensure that the other check boxes are clear Insert the Starter CD into the CD drive If the CD menu appears close the CD menu Browse to locate the root directory on the Starter CD for example D and then click OK Click Next and then follow the onscreen instructions gt SSS Click Finish to close the Found New Hardware wizard The wizard automatically starts the installation program this might take a short while For Windows 98 and Windows Me you must complete the installation program at this point if you want to install a non English driver 7 Complete the installation process NOTE The setup program provides options to install non driver components such as the Toolbox which is recommended to install For instructions about installing these components follow the steps outlined in To install the software before connecting the printer recommended You can also share the printer with other computers using a simple form of networking known as locally shared networking See To share the printer on a locally shared network To share the printer on a locally shared network In a locally shared network the printer is
2. Bluetooth fonts The printer ships with built in fonts for Bluetooth printing Certain models include Asian fonts for printing from mobile phones The fonts included depend on the country region where the printer was purchased See Printer specifications Wireless configuration page The wireless configuration page shows 802 11 and Bluetooth information you need when using the printer For more information and instructions on printing this page see Understanding device information pages Bonding When a printer and a sending device bond they store each other s Bluetooth device address This allows the device to discover the printer in Private mode See Private mode for more information The printer can bond to up to 31 devices If you reach this limit and want to bond to an additional device you must clear all the previously bonded devices from the printer s memory See Reset device access for Instructions 66 Chapter 4 Managing and configuring the printer Bluetooth wireless profiles Serial port profile SPP The Serial Port Profile is a wireless version of a serial port on the printer that can be used with notebook computers Pocket PC devices such as HP iPAQs and other PDA devices to print with Bluetooth wireless technology The Serial Port Profile sends data as a series of bytes and does not support bi directional communication Object push profile OPP The Object Push Profile lets you print from devices that use th
3. If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS To clean print cartridges automatically 393 Ey NOTE Clean the print cartridges only when necessary Cleaning uses ink and shortens the life of the print cartridges There are three levels of cleaning available After one level of cleaning perform the next level of cleaning only if the results are not satistactory Control panel 1 Press and hold down y Power button 2 While holding down the button do one of the following Perform the next level of cleaning only if results from the previous level are not satisfactory a For level 1 cleaning Press x Cancel button twice b For level 2 cleaning Press x Cancel button twice and Resume button once c For level 3 cleaning Press x Cancel button twice and i Resume button twice 3 Release y Power button The printer begins the cleaning process 4 Print a contiguration page See Understanding device information pages Toolbox Windows 1 Open the Toolbox See Toolbox Windows 2 Click the Printer Services tab click Clean Print Cartridges and then follow the onscreen instructions HP Printer Utility Mac OS 1 Open the HP Printer Utility See HP Printer Utility Mac OS 2 Click Clean and follow the onscreen instructions 70 Chapter 5 Maintaining and troubleshooting To clean print cartridges manually
4. Poor contact between the print cartridges and the print cartridge cradles can also affect the quality of the printout When this occurs try cleaning the electrical contacts on the print cartridges and print cartridge cradles 1 Remove the print cartridge from the printer See Replacing the print cartridges 3 Carefully clean the electrical contacts on the print cartridge with a soft dry lint free cloth 4 CAUTION To prevent damage to the electrical contacts you should wipe the contacts only once Do not wipe the ink nozzles on the print cartridges 4 Reinstall the print cartridges Maintaining the printer 71 Replacing the print cartridges You can check the ink levels from the Toolbox Windows the HP Printer Utility Mac OS and the Toolbox software for PDAs Pocket PC and Palm OS For information about using these tools see Overview of printer management tasks After removing a print cartridge from its package install it right away N CAUTION HP recognizes customer s choice but cannot guarantee the quality or reliability of non HP print cartridges Printer services or repairs required as a result of using non HP or refilled print cartridges are not covered under warranty E NOTE To find out which print cartridges work with your printer see HP supplies and accessories N CAUTION To prevent clogs ink failure and bad electrical connections do not touch the print cartridge ink nozzles or copper contac
5. To set up using ad hoc mode and factory defaults with no USB cable Windows You can set up your printer on a wireless ad hoc network using the default settings even if you have no USB cable Follow these steps to connect to the printer using its factory default ad hoc network settings 1 Open the configuration utility for your computer s wireless network card then do the following a Create a new wireless profile with the following values e Communication mode ad hoc e Network name SSID hpsetup e Security encryption disabled b Activate the profile 2 Wait two minutes for the printer to obtain an IP address then print a wireless configuration page by holding down Cancel button for more than two seconds 3 On the configuration page verity the following for the printer s network settings e Communication mode ad hoc e Network name SSID hpsetup e The IP address is not 0 0 0 0 Configuring the printer 55 56 A E If one of the previous conditions is not true then repeat the preceding steps 4 Close any running applications 5 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD 6 On the CD menu click Install Printer Driver 7 On the Connection Type screen select Wireless and then click Next 8 Follow the onscreen instructions to complete the software installation NOTE When new 802 11 s
6. Asia Pacific Asia Pacific China China China Part number C7007AC C3836AC Q1981A C3837A Q2504A Q1951A Q1952A Q6602A Q2502AC Q6950AC Q6569AC Media Size Quantity Availability Part number HP Premium Plus Photo A 50 sheets China Q1785AC 215 9 by 279 4 mm 8 5 by 11 inches HP Premium Plus Photo 10 by 15 cm 20 sheets China Q1977AC 4 by 6 inches with tab HP Premium Plus Photo 10 by 15 cm 60 sheets China Q1978AC 4 by 6 inches with tab HP Premium Plus Photo A 20 sheets China C683 1AC 215 9 by 279 4 mm 8 5 by 11 inches HP Premium Plus Photo A 20 sheets China Q6568AC 215 9 by 279 4 mm 8 5 by 11 inches HP Premium Plus Photo 10 by 15 cm 100 sheets China Q5431AC 4 by 6 inches with tab HP Premium Plus Photo 10 by 15 cm 20 sheets Europe Q2503A 4 by 6 inches borderless HP Premium Plus Photo A4 20 sheets Europe C6832A 210 by 297 mm 8 27 by 11 69 inches HP Premium Plus Photo A4 20 sheets Europe C6951A 210 by 297 mm 8 27 by 11 69 inches HP Premium Plus Photo A4 50 sheets Europe Q1786A 210 by 297 mm 8 27 by 11 69 inches Supplies 105 Media HP Premium Plus Photo HP Premium Plus Photo HP Premium Plus Photo HP Premium Plus Photo HP Premium Plus Photo HP Colorfast Photo Paper Glossy HP Colorfast Photo Paper Glossy HP Advanced Photo Paper Glossy HP Advanced Photo Paper Glossy Size 10 by 15 cm 4 by 6 inche
7. The following sections describe how to set up a Bluetooth wireless connection To set up a Bluetooth wireless connection Windows 1 Close any running applications 2 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD On the CD menu click Install Printer Driver Select Other Port when prompted for the port Select Skip when prompted to connect the printer Follow the onscreen instructions to complete the software installation NO OM BB W Using the host Bluetooth software on your computer locate the COM port number for the Bluetooth Client assigned to your Bluetooth device For example if you are using a 3Com Bluetooth adapter on your computer open the Bluetooth Connection Manager select COM Ports from the Tools menu and take note of the COM port number of the 3Com Bluetooth Serial Client port 8 From the Windows desktop click the Start button point to Settings and then click Printers or Printers and Faxes 9 Right click the printer icon and then click Properties 10 Click the Ports tab and select the COM port as identified in step 6 11 Click Apply and then click OK To configure Bluetooth wireless settings after you have set up the printer see Configuring Bluetooth wireless settings Configuring the printer 61 To set up a Bluetooth wireless connection Mac OS 1 2 9 ONO MB Conne
8. To print from Pocket PC devices The instructions in this section assume you have established a wireless connection with the printer using the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS If your PDA does not have wireless integrated then install an 802 11 or Bluetooth wireless card in your PDA according to the manutacturer s instructions E NOTE Printing instructions for Pocket PCs vary according to the third party printing application used See the documentation that came with the third party printing application for printing instructions 34 Chapter 3 Using the printer Printing trom Palm OS devices A You can print from Palm OS devices using an 802 11 or Bluetooth wireless connection and the Printboy utility Some Palm OS devices come with wireless integrated and some require you to install a separate wireless card in your device to enable 802 11 or Bluetooth printing NOTE 802 11 and Bluetooth wireless printing are available through wireless printer cards that are included with certain printer models For a description and illustration of the wireless printer cards see Installing and using 802 11 and Bluetooth accessories The Printboy utility enhances the formatting for documents printed from standard Palm OS applications such as the Address Memo Pad To Do List Date Book and Mail options It also allows you to print using Documents To Go For more information visit htto www hp com s
9. print usage EA NOTE Do not bookmark the Web pages that are used to open myPrintMileage If you bookmark the site and connect to it by using the bookmark the pages will not contain the current information 46 Chapter 4 Managing and configuring the printer Understanding device information pages The device information pages contain detailed printer information including firmware version number serial number service ID print cartridge information default page settings and printer media settings The wireless configuration page contains 802 11 and Bluetooth connectivity information NOTE The printer must not be processing any print jobs while you print the configuration and diagnostic pages If you need to call HP it is useful to print diagnostic and configuration pages before calling Printing device information pages from the control panel You can print the following device information pages from the control panel on the printer without being connected to the printer To print a diagnostic page Hold down amp Power button and press amp Resume button 4 times To print a contiguration page Hold down amp Power button and press x Cancel button 4 times Use the configuration page to view current printer settings ink supply status print cartridge health and to troubleshoot printer problems To print a wireless contiguration page Hold down x Cancel button for more than 2 seconds Use the wire
10. printer It also provides access to documentation and online help tools for solving printer problems If you do not install the Toolbox you will not see printer error messages on your computer screen and will not have access to the myPrintMileage website See Toolbox Windows for more information 1 Close any running applications 2 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD 3 On the CD menu click Install Printer Driver 4 Follow the onscreen instructions to complete the software installation 5 When prompted turn on the printer and connect the printer to your computer with a USB cable The Found New Hardware wizard appears on the computer screen and the printer icon is created in the Printers folder 393 NOTE You can also share the printer with other computers using a simple form of networking known as locally shared networking See To share the printer on a local network Configuring the printer 49 50 A To connect the printer before the installing software If you connected the printer to the computer before installing the printer software the Found New Hardware wizard appeared on the computer screen NOTE If you have turned on the printer do not turn off the printer or unplug the cable from the printer while the installation program is running If you do the installation program will not finish
11. Options panel under Paper Type Quality in the Print dialog box Check the print cartridges Check to make sure that both cartridges are installed and functioning correctly Print cartridges might need to be cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Try removing and reinstalling the cartridges making sure they snap firmly into place See Replacing the print cartridges Printout shows bleeding colors Check the print settings e When you print documents that use more ink allow more time for the pages to dry before handling or stacking the printouts This is especially true for transparencies and photo papers In the printer driver select Best mode and also increase the ink drying time and reduce the ink saturation using the ink volume control under the advanced color features Windows or ink features Mac OS However note that decreasing ink saturation might give printouts a washed out quality e Color documents that have rich blended colors can wrinkle or smear when printed using Best mode Try using Normal or Fast Normal mode to reduce ink or use HP Premium Paper designed for printing vivid color documents e Check that the correct media type is selected in the printer driver e For Windows try adjusting the Saturation Brightness and Color Tone in the printer driver For the Mac OS adjust these settings from the Color Options panel under Paper Type Qu
12. Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers 2 The product was tested in a typical configuration with Hewlett Packard personal computer systems 3 Excepting clause 9 5 which was not applied 4 This product exhibits Class A operation when connected to LAN cables using print server accessories ChanKum Yew Singapore 16 February 2005 Director Quality Local Contact for regulatory topics only European Contact Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany USA Contact Hewlett Packard Company HPCC 20555 S H 249 Houston Texas 77070 Australia Contact Hewlett Packard Australia Ltd Product Regulations Manager 31 41 Joseph Street Blackburn Victoria 3130 Australia 124 Appendix D Regulatory information E Printer specifications For media and media specifications see Selecting print media Physical specifications Available Size width by depth by height 340 2 by 163 8 by 80 5 mm ii 19 9 by 6 45 by 3 15 inches P These are the maximum dimensions imensions Weight 2 0 kg 4 2 lb without print cartridges and battery 2 1 kg 4 63 lb without print cartridges but with battery Product features and capacities Connectivity e USB 2 0 tullspeed e PictBridge USB Host Port e Type CompactFlash CF card e Secure Digital SD card e Mul
13. Slide the battery release slider in the direction of the arrow 2 Remove the battery Installing and using the battery 17 Installing and using 802 11 and Bluetooth accessories The HP Deskjet 460wf includes an HP 802 11 wireless printer card and the HP Deskjet 460wbt includes a Bluetooth wireless printer card The printer also supports Bluetooth USB accessories See hito www hp com support dj460 to learn more about supported wireless accessories Installing the 802 11 or Bluetooth wireless printer card e Insert the HP 802 11 or Bluetooth wireless printer card with the lights facing up into the CF card slot The 802 11 card has two lights left is blue right is orange When the card is plugged in the left blue light will be on when there is 802 11 data communication the right orange light will be blinking The Bluetooth card has one light with two colors when the card is plugged in the green light will be on when there is Bluetooth data communication the orange light will be blinking 33 E NOTE Make sure that your Bluetooth host device and operating system are supported by the printer For more information visit htto www hp com support dj460 Installing a Bluetooth USB adapter The printer supports Bluetooth accessories that connect to the USB Pictbridge port To install a USB Bluetooth adapter connect it to the USB Pictbridge port on the back of the printer 18 Chapter 2 Installing and using accessori
14. accessories Media Size Quantity Availability Part number HP Matte Greeting A 20 sets C1812A Cards White 1 4 fold 215 9 by 279 4 mm 8 5 by 11 inches HP Matte Greeting A4 20 sets C6042A Cards White 1 4 fold 210 by 297 mm 8 27 by 11 69 inches Brochure papers Media Size Quantity Availability Part number HP Brochure amp Flyer A 150 sheets China Q1987AC Paper Gloss 215 9 by 279 4 mm 8 5 by 11 inches HP Brochure amp Flyer A 50 sheets C6817A Paper two sided glossy 215 9 by 279 4 mm 8 5 by 11 inches HP Brochure amp Flyer A4 50 sheets C6818A Paper two sided glossy 210 by 297 mm 8 27 by 11 69 inches HP Brochure amp Flyer A 50 sheets C6955A Paper Matte 215 9 by 279 4 mm 8 5 by 11 inches HP Matte Tri fold A 100 sheets North America Q5443A Brochure Paper 215 9 by 279 4 mm 8 5 by 11 inches HP Matte Tri fold A 100 sheets C7020A Brochure Paper two sided glossy 215 9 by 279 4 mm 8 5 by 11 inches Supplies 109 110 Appendix B HP supplies and accessories C Support and warranty The information in the troubleshooting sections suggest solutions to common problems If your printer is not operating properly and those suggestions did not solve your problem try using one of the following support services to obtain assistance Obtaining electronic support You can obtain support from HP from the following electronic sources Web Visit the printer website on hp com for t
15. and functioning correctly Print cartridges might need to be cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Try removing and reinstalling the cartridges making sure they snap firmly into place See Replacing the print cartridges Check the printer location and length of the USB cable High electromagnetic fields such as those generated by USB cables can sometimes slightly distort printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Check the PictBridge settings If printing using a PictBridge device make sure the media settings in the device are correct or are defaulting to the current printer settings If defaulting to the current printer settings then check the Toolbox Windows HP Printer Utility Mac OS or Toolbox software for PDAs Pocket PC and Palm OS to make sure the current printer settings are correct Resolving printing problems 81 Check the DPOF settings If printing a DPOF file from a memory card make sure the DPOF tile was set up correctly in the device that created it Please see the documentation that came with the device Always load the media for portrait printing Check the borderless print settings If printing using a PictBridge device make sure the media settings in
16. and then click Properties Click the Finishing tab Select the Print on Both Sides check box ub O N To automatically resize each page to match the document s onscreen layout ensure Preserve Layout is selected Clearing this option might result in unwanted page breaks 6 Select or clear the Flip Pages Up check box to match the way you want the binding See the graphics in the printer driver for examples 7 Change any other desired settings and click OK 8 Print your document After the first side of the document is printed follow the onscreen instructions and reload the paper into the tray to complete printing 10 After reloading the paper click Continue in the onscreen instructions to continue the print job Chapter 3 Using the printer Printing on special and custom sized media This section provides information on how to print on media such as envelopes photo paper postcards transparencies and custom sized media To print on special and custom sized media Windows 1 Load the appropriate media See Loading media With a document open on the File menu click Print and then click Setup or Properties Click the Paper Quality tab Select the media type from the Type is drop down list U A O N Select the media size from the Size is drop down list Or Click Custom enter the dimensions of the media and then click OK 6 Change any other desired settings and click OK 7 Print your d
17. approximately 45 seconds to warm up Printer is in the Ready state If lights are on or blinking see Printer lights reference Printer can print a contiguration page See Understanding device information pages Check the software Verity the following The printer is set as the current or default printer See Changing print settings No error messages appear on the computer screen Pause Printing is not selected if you are using Windows The status Stopped does not appear in the Printer Setup Utility or Print Center in the Mac OS The Use Printer Offline option is not checked in Windows 2000 and Windows XP The Print to file option is not checked in the Print dialog box For Windows try checking Print directly to the printer from the Advanced tab in the Printer Properties dialog box The print settings such as paper type paper size margins and color in the printer driver are correct See Changing print settings Troubleshooting tips and resources 77 e You are not running too many programs when performing a print job Close programs that you are not using or restart the computer before attempting the print job again e Any necessary software such as Printboy for Palm OS users is installed in the host device if using a Bluetooth connection Make sure your Bluetooth settings are correct See Bluetooth wireless connection e Your wireless network settings are correct if using an 802 11 connection See 802 11 wireless connectio
18. be E s shee ead saeane ae 75 Replacing the ink service module 1 0 ce eens 76 Troubleshooting tips and resources 6 eee eee ee nee 77 General troubleshooting tips 0 eee ee eee 77 Resolving printing problems 0 0 0 ee eee eee ee 79 Printer shuts down unexpectedly 2 ee eee eens 79 All printer lights are blinking 0 cee eee nae 79 Printer is not responding nothing prints 0 2 0 0 ee eee eee 79 Printer does not accept print cartridge onnan eee ene 80 Printer takes a long time to print 6 eee eee 80 Blank PAGeds printed s dun bas Get eee ee he bon eaete eee sen eet ean sesso E 8 Something on the page is missing or incorrect n naana anae 8 Placement of the text or graphics is wrong n naana nanena 82 Poor print quality and unexpected printouts 2 eee 83 Meaningless characters print 0 ce ee ee ee eee 84 Ink is SMEG 222044056 anhe sn ono tee ne ane ge 6 oboe ns ea eee eon 85 Ink is not filling the text or graphics completely 2 0 0 00 cece ee 85 Output is faded or dull colored 6 eens 86 Colors are printing as black and white 1 0 ee ee eee 86 Wrong colors are printing 0 ee ee nee eee ee eae 87 Printout shows bleeding colors 1 ee eee eee 87 Colors do not line up properly lt lt 6 42204 b3edeeneebeesaierdccauescendacuws 88 Lines or dots are missing from text or graphics 6 eee 88 Resolving paper feed problems 0 eee eee ee
19. button to continue the print job Left print cartridge light blinks The tri color print cartridge needs attention e Reinstall the print cartridge and try to print If the error persists replace the cartridge See Replacing the print cartridges 96 Appendix A Printer lights reference Light description and light pattern Right print cartridge light blinks Power light blinks resume light blinks left and right print cartridge lights on Explanation and recommended action The right print cartridge needs attention e Reinstall the print cartridge and try to print If the error persists replace the cartridge See Replacing the print cartridges Tricolor and right print cartridges need attention e Reinstall the print cartridges and try to print If the error persists replace the cartridges See Replacing the print cartridges Tri color print cartridge is low on ink e Replace the print cartridge See Replacing the print cartridges Right print cartridge is low on ink e Replace the print cartridge See Replacing the print cartridges Tricolor and right print cartridges are low on ink e Replace the print cartridges See Replacing the print cartridges Media jam or paper motor stall e Clear the jammed paper See Troubleshooting installation issues After clearing the jam press Resume button to continue the print job If no paper jam exists press Resume button If this does n
20. code Press amp Power button to reset the printer 98 Appendix A Printer lights reference B HP supplies and accessories This chapter provides information on HP supplies and accessories as well as ordering information Ordering printing supplies online You can order HP supplies and accessories from the HP website Visit hoshopping com htip www hpshopping com for more information Accessories HP Bluetooth wireless printer card C8249A HP 802 11 wireless printer card C8264A Lithium ion rechargeable battery C8263A Travel holder for black photo print cartridge C8233A Carrying case for printer and notebook C8232A or C8242A 24 V auto adapter for cars and trucks Europe only F2297A 12 V auto airline adapter not for trucks F1455A USB cable 2 m C6518A 99 Supplies E NOTE The availability of printer supplies varies by country region Print cartridges HP black print cartridge 11 ml HP tri color print cartridge 14 ml HP tri color print cartridge 7 ml HP photo print cartridge HP gray photo print cartridge HP media Plain papers Media HP Bright White Paper HP Bright White Paper HP Bright White Paper HP Bright White Paper Size A4 210 by 297 mm 8 27 by 11 69 inches A4 210 by 297 mm 8 27 by 11 69 inches A 215 9 by 279 4 mm 8 5 by 11 inches A 215 9 by 279 4 mm 8 5 by 11 inches Quantity 500 sheet
21. computer to the phone e Infrared Align the phone s infrared lens with the computer s infrared lens Use the Wireless Link feature in Windows to send the print sis file to the phone 3 Open the print sis file on your phone 4 Follow the onscreen instructions to install the application 5 Verify that the Mobile Printing Application has been installed by scrolling through the phone s main menu to find the Print icon If you don t see the Print icon then repeat steps 3 5 Chapter 3 Using the printer To print trom a mobile phone Z Print a file using one of the following methods or see the documentation for your phone s printing application for information about printing NOTE The printer ships with built in fonts for Bluetooth printing Certain models include Asian fonts for printing from mobile phones The fonts included depend on the country region where the printer was purchased See Printer specifications e Mobile Printing Application e Bluetooth Send Printing trom Pocket PC devices Certain Pocket PC models support 802 11 and Bluetooth wireless printing Some Pocket PC devices come with wireless integrated and some require you to install a separate wireless card in your device to enable 802 11 or Bluetooth printing NOTE 802 11 and Bluetooth wireless printing are available through wireless printer cards that are included with certain printer models For a description and illustration of the wireless prin
22. connected directly to the USB port of one computer known as the server and is shared by other computers clients on the same network NOTE When sharing a directly connected printer use the computer with the newest operating system as the server For example if you have a computer running Windows 2000 and another computer running an older version of Windows use the computer running Windows 2000 as the server Use this configuration only in small groups or when usage is low The computer that is connected to the printer is slowed down when many users print to the printer 1 From the Windows desktop click the Start button point to Settings and then click Printers or Printers and Faxes 2 Right click the printer icon click Properties and then click the Sharing tab 3 Click the option to share the printer and give the printer a share name 4 If you are sharing the printer with client computers that use other versions of Windows you can click Additional Drivers to install their drivers as a convenience to them This optional step requires you to have the Starter CD in your CD drive Chapter 4 Managing and configuring the printer Installing the printer software and sharing the printer Mac OS You can connect the printer directly to Macintosh computers running Mac OS X 10 2 and 10 3 You can also share the printer on a local network To install the software 1 Connect the printer to your computer with a USB cable 2 Clo
23. connection can sometimes cause the print job to fail Try printing a smaller file See also Problems setting up 802 11 or Bluetooth wireless communication Resolving printing problems 79 Printer does not accept print cartridge Check the print cartridge Remove the print cartridge and make sure the protective tape has been removed completely trom the print cartridge See Cleaning the print cartridges Clean the print cartridge Complete the print cartridge cleaning procedure See Cleaning the print cartridges Turn off the printer after removing the print cartridge Atter removing the print cartridge turn off the printer and then turn on the printer without the print cartridge installed After the printer has restarted reinsert the print cartridge Printer takes a long time to print Check the system configuration Make sure the computer meets the minimum system requirements for the printer See Printer specifications Check the print settings The printer prints slower when Best or Maximum dpi is selected as the print quality To increase the print speed select different print settings in the printer driver See Changing print settings Check for radio interference If the printer is connected using wireless communication and is printing slowly then the radio signal might be weak See Problems setting up 802 11 or Bluetooth wireless communication Check the wireless connection e Printing larger tiles using a Bluetoo
24. device driver available and gaining access to reports about the device status and detailed device diagnostic information If any errors are detected during this process you are given the option to perform updates to the device drivers or to perform detailed diagnostic tests on the device e HP expert help online Active Chat Personalized help trom an HP support expert is available over the Web at any time Simply submit a question or a description of your problem Your recent device history system configuration and any actions that you have attempted are automatically forwarded to HP upon your approval so that you will not need to describe the problem again An HP support expert will respond online to solve your problem through a real time Web chat e Knowledge database Use the HP knowledge database to quickly find answers to your questions Security and privacy When you use HP Instant Support detailed device information such as the serial number error conditions and status is sent to HP HP respects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement hitp www hp com country us eng privacy htm E NOTE To view all of the data that is sent to HP select Source for Internet Explorer or Page Source for Netscape from the View menu in your Web browser To access HP Instant Support Toolbox Windows e Open the Toolbox see Toolbox Windows Clic
25. easily Make sure the paper path is not blocked Do not overload the input tray The input tray holds up to 50 sheets of plain paper HP Multipurpose Paper or other print media measuring 5 mm 0 2 in in thickness Load paper properly making sure the paper is squarely against the alignment guide and that the media width guide is snug but not tight against the paper Adjust the lett paper guide until it fits snugly against the edge of the media Use paper that conforms with the media types sizes and media weights listed in Printer specifications See HP supplies and accessories for a list of HP recommended media Stack paper neatly when printing on both sides of the page two sided printing Chapter 5 Maintaining and troubleshooting Troubleshooting installation issues If you had trouble installing the printer check the following items Problems printing an alignment page Whenever you install a new print cartridge you should align the print cartridges for the best possible print quality You can discard the alignment page after it is printed If the printer does not print the page see General troubleshooting tips Problems installing sottware Check the computer requirements Make sure the computer meets the system requirements See Printer specifications Check the installation preliminaries e Before installing software on a Windows computer make sure all other programs are closed e Ifthe computer does not recogn
26. fields Check the wireless connection Printing larger tiles using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file See also Problems setting up 802 11 or Bluetooth wireless communication Check the mobile phone font Boxes might appear when trying to print Asian fonts from a mobile phone on printers purchased outside Asia Asian fonts for Bluetooth mobile phone printing are supported by models purchased in Asia Meaningless characters print If an interruption occurs to a job that is printing the printer might not recognize the rest of the job Cancel the print job and wait for the printer to return to the ready state If the printer does not return to the ready state cancel all jobs and wait again When the printer is ready resend the job If prompted by the computer to retry the job click Cancel Check the document file The document file might be damaged If you can print other documents from the same application try printing a backup copy of your document if available Check the wireless connection Printing larger tiles using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file See also Problems setting up 802 11 or Bluetooth wireless communication Check the mobile phone font Boxes might appear when trying to print Asian fonts from a mobile phone on printers purchased outside Asia Asian fonts for Blu
27. hard disk space Windows XP Professional x64 Edition Pentium 1 8 GHz 512 MB RAM 100 MB free hard disk space Windows Server 2003 Pentium 550 MHz 256 MB RAM 210 MB free hard disk space Mac OS X 10 2 and 10 3 G4 800 MHz 256 MB RAM 126 Appendix E Printer specifications 4800x1200 optimized dpi 30 802 11 accessories 8 ad hoc communication 19 54 configuring wireless settings 58 infrastructure network 19 54 overview 19 resetting wireless profiles 60 setting up a wireless connection 53 setting up factory defaults 55 SSID 54 troubleshooting 92 wireless configuration page 47 wireless network settings description 54 wireless printer card lights 18 wireless printer card installing 18 wireless profile configuration utility 60 wireless profile switch using 53 59 wireless profiles 58 wireless security settings 54 A access modes Bluetooth 65 accessories 99 802 11 and Bluetooth 18 battery 15 installing 15 ordering 99 warranty 16 ad hoc communication 802 1 1 19 54 administrator functions and tools 39 alerts configuring 41 B battery charging and using 16 installing 16 17 removing safety 15 specifications 122 using l5 Best mode 83 black and white pages troubleshooting 86 blank pages troubleshooting 81 bleeding colors troubleshooting 87 Bluetooth access modes 65 accessories 18 bonding 66 configuring wireless settings device address 63 device name 63 disc
28. name and then click Apply 10 Select None for wireless security and then click OK 11 Click Send Settings to send the settings to the printer NOTE When new 802 11 settings are sent to the printer to configure one of the wireless profiles the printer will turn off and then back on again power cycle to enable the settings To configure additional 802 11 wireless protiles after you have set up the printer see Configuring and using 802 11 wireless protiles NOTE The HP Deskjet 460 does not support the Mac OS classic environment Chapter 4 Managing and configuring the printer Setting up for 802 11 on existing non detault networks If you want to connect to an existing network with settings other than the factory defaults for example an infrastructure network and are already connected wirelessly using the factory defaults you can simply enter the network settings for one of the three positions of the wireless profile switch using the Toolbox Windows or HP Deskjet 460 Network Setup Tool Mac OS See Configuring and using 802 11 wireless profiles NOTE To use the printer with any wireless connection you must run Setup at least once from the Starter CD and create a wireless connection After performing one wireless setup you can connect the printer to additional wireless networks by configuring new wireless profiles in the wireless profile switch To set up on an existing network with a USB cable Windows or Mac OS You
29. or business card 2 Cover of replaceable ink service module Provides access to the ink service module See Replacing the ink service module Understanding the printer parts 13 Travel tips The following tips will help you prepare for traveling with your printer 14 If you are bringing an extra black or photo print cartridge follow these guidelines For a partially used black print cartridge or a partially used or full photo print cartridge store it in the travel holder to prevent ink leakage see HP supplies and accessories A newly opened black print cartridge will leak slightly at high altitudes such as in airplanes To avoid this wait to install new black cartridges until you reach your destination Until then keep them in their original taped packaging You can bring the printer in a carrying case See HP supplies and accessories The carrying case has compartments for both your notebook and the printer The compartments also detach if you want to carry the notebook and printer separately Turn off the printer using Power button This ensures that the print cartridges return to the home position at the left side of the printer and lock in place Disconnect the printer cable and power adapter from the printer Slide down the input tray extension and close the input tray If you are traveling to another country region bring the necessary plug adapter with you If you need to buy print cartridges while travel
30. photo media that is L size 89 by 127 mm 3 5 by 5 inches 102 by 152 mm and 4 by 6 inches Understanding supported media sizes Media size Standard paper sizes U S Letter 216 by 279 mm 8 5 by 11 inches U S Legal 216 by 356 mm 8 5 by 14 inches A4 210 by 297 mm 8 3 by 11 7 inches U S Executive 184 by 267 mm 7 25 by 10 5 inches U S Statement 140 by 216 mm 5 5 by 8 5 inches JIS B5 182 by 257 mm 7 2 by 10 1 inches A5 148 by 210 mm 5 8 by 8 3 inches Envelopes U S 10 Envelope 105 by 241 mm 4 12 by 9 5 inches Monarch Envelope 98 by 191 mm 3 88 by 7 5 inches HP Greeting Card Envelope 111 by 152 mm 4 38 by 6 inches A2 Envelope 111 by 146 mm 4 37 by 5 75 inches DL Envelope 110 by 220 mm 4 3 by 8 7 inches C5 Envelope 162 by 229 mm 6 4 by 9 inches C6 Envelope 114 by 162 mm 4 5 by 6 4 inches Cards Index card 76 2 by 127 mm 3 by 5 inches Index card 102 by 152 mm 4 by 6 inches Index card 127 by 203 mm 5 by 8 inches A6 card 105 by 149 mm 4 13 by 5 83 inches Selecting print media 23 24 Media size Photo media Photo 101 6 by 152 4 mm 4 by 6 inches Photo with tab 101 6 by 152 4 mm 4 by 6 inches Photo 203 2 by 254 mm 8 by 10 inches 0 Photo 10 by 15 cm 100 by 150 mm 4 by inches Photo 10 by 15 cm with tab 100 by 150 mm 4 by inches Borderless Photo 101 6 by 152 4 mm 4 by 6 inches Borderless Photo with tab 101 6 by 152 4 mm 4 by 6 i
31. printer follow these instructions to clear the jam To clear a jam 1 Turn off the printer 2 Unplug the printer from the power source 3 Remove media that is not jammed from the input tray and the output slot 393 NOTE Do not put your hands inside the input tray Use tweezers instead and be careful not to scratch the inside of the printer 4 Locate the media jam Resolving paper feed problems 89 5 If the media is visible from the output slot gently pull it out from the slot If the media is not visible open the front access cover and clear jammed media EE Ey NOTE Remove jammed media slowly and steadily to prevent media tear 6 If the print carriage is obstructing the jam gently push it to one side and then remove the media 7 8 If the jammed media is not visible in the print area located inside the printer remove what is visible in the input tray After you clear the jam close the front access cover turn on the printer and then press Resume button to continue the print job The printer will continue the print job on the next page You will need to resend the page or pages that were jammed in the printer To avoid jams 90 To prevent jams avoid the following media e Multipart forms e Media that is damaged curled or wrinkled e Media with cutouts or perforations e Media that is heavily textured embossed or does not accept ink well e Media that is too lightweight or stretches
32. profile switch e Hold down Power button and press x Cancel button 8 times To reset all three 802 11 wireless profiles e Hold down Power button press x Cancel button twice and then press Resume button 8 times To configure multiple printers for 802 11 Windows You can use the Wireless Profile Contiguration Utility to conveniently set up multiple printers for wireless connection This utility exports the printer s wireless profile settings to a USB Flash drive You can then configure other printers with these settings by inserting the flash drive into another printer s USB host port NOTE The Wireless Profile Configuration Utility is supported on the following operating systems Windows 2000 and Windows XP To use the Wireless Profile Configuration Utility 1 Insert the 802 11 wireless printer card into the every printers CF card slot 2 Connect the USB Flash drive to one printer s USB host port For the location of this port see Back and side view When the USB Flash drive is inserted the 802 11 wireless printer card lights will turn off The lights will turn on again atter the 802 11 settings have been configured on the USB Flash drive 3 Close any running applications 4 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD 5 On the CD menu click Enterprise Solutions and then click Wirele
33. replaceable ink service module holds waste ink from the black print cartridge When it is almost full the printer lights will prompt you to replace it See Printer light patterns When the ink service module is full the printer will stop printing If you have a new ink service module install it immediately by following the instructions that come with it Otherwise visit http www hp com support dj460 or see Support and warranty to get a replacement In the meantime remove the black print cartridge to continue printing The printer can print using only the tri color print cartridge but the color results and print speed will be affected See Printing with a single print cartridge N CAUTION Allowing the ink service module to fill completely can result in black ink spillage Take care to avoid spilling the ink in the ink service module Ink can permanently stain fabric and other materials 799 Ey NOTE If you have installed the Toolbox Windows you can choose to display error messages on your screen when there is a problem with your printer See Installing the printer software and sharing the printer Windows 76 Chapter 5 Maintaining and troubleshooting Troubleshooting tips and resources Use the following sections to resolve printing problems For printing problems see Resolving printing problems For paper jam and paper teed problems see Resolving paper feed problems For installation problems see Troubleshooting in
34. rights which vary from state to state in the United States from province to province in Canada and from country region to country region elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manutacturer cannot disclaim or allow limitations on the duration of implied warranties 3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS Hewlett Packard limited warranty statement 117 118 Appendix C Support and warranty D Regulatory information FCC statement The U S Federal Co
35. select the feature from the What do you want to do drop down list To load media 1 Remove all media from the input tray 2 Insert the media print side up and align it squarely against the media paper guide Adjust the media width guide so it fits snugly against the sides of the media 3 If printing on legal media extend the input tray extension if available on your model 4 Set desired sottware options Windows a Open the printer driver typically on the File menu click Print and then click Properties b Select the media size from the Paper Size menu c Under Paper Quality select the paper type you are using from the Paper Type menu Mac OS a On the File menu click Page Setup and then select the media size from the Paper Size menu b Open the printer driver on the File menu click Print c Under Paper Type Quality select the paper type you are using from the Paper Type menu 5 Change any other print settings if necessary then click OK to print 26 Chapter 3 Using the printer Changing print settings You can change print settings such as media size or type from an application or the printer driver Changes made from an application take precedence over changes made from the printer driver However after the application is closed the settings return to the defaults configured in the printer driver E NOTE To set print settings for all print jobs change the print settings in the printer driver
36. tab satin matte HP Premium Photo 10 by 15 cm 20 sheets Europe Q1991A Paper 4 by 6 inches with tab HP Premium Photo 10 by 15 cm 60 sheets Europe Q1992A Paper 4 by 6 inches with tab HP Premium Photo 10 by 15 cm 20 sheets China Q1988AC Paper 4 by 6 inches with tab HP Premium Photo 10 by 15 cm 60 sheets China Q1989AC Paper 4 by 6 inches with tab HP Premium Photo 10 by 15 cm 100 sheets China A1990AC Paper 4 by 6 inches with tab HP Premium Photo A 20 sheets China C6039AC Paper 215 9 by 279 4 mm 8 5 by 11 inches HP Photo Paper A4 20 sheets Asia Pacific C6765A Glossy 210 by 297 mm 8 27 by 11 69 inches HP Photo Paper A 25 sheets China C1846AC Glossy 215 9 by 279 4 mm 8 5 by 11 inches 102 Appendix B HP supplies and accessories Media Size Quantity Availability Part number HP Photo Paper 10 by 15 cm 20 sheets Europe C789 1A Glossy 4 by 6 inches with tab HP Photo Paper 10 by 15 cm 60 sheets Europe C7894A Glossy 4 by 6 inches with tab HP Photo Paper A4 50 sheets Europe C7897A Glossy 210 by 297 mm 8 27 by 11 69 inches HP Photo Paper A4 25 sheets Europe Q5437A Glossy 210 by 297 mm 8 27 by 11 69 inches HP Everyday Photo 10 by 15 cm 100 sheets China Q5440A Paper Semi Gloss 4 by 6 inches with tab HP Everyday Photo A 100 sheets China Q2509AC Paper Semi Gloss 215 9 by 279 4 mm 8 5 by 11 inches HP Everyday Photo 10 by 15 cm 100 sheets Asia Pacific Q5442A Paper Se
37. the camera The printer and camera compare features and the compatible features are displayed on the camera 2 Navigate through the camera menus to execute the desired photo printing features To transter photos to your computer 99 NOTE The printer driver lets your computer read memory cards inserted into the printer as physical disk drives when you are connected with a USB cable You can then access your photo files and print them with the software of your choice See Installing the printer software and sharing the printer Windows 1 Insert the memory card into the correct card slot on the printer Make sure the side of the card with the connecting pins or holes is placed into the printer first Press x Cancel button to cancel direct printing from the card If your computer is connected to the printer with a USB cable the card then appears as a drive in Windows Explorer or on the Mac OS desktop You can then transfer the photo files to another drive on the computer or open and print your photographs with the software application of your choice Printing from mobile devices 31 Printing trom mobile phones If you have a mobile phone that supports Bluetooth and you have installed a Bluetooth wireless printer card in your printer you can print from your phone Some phones have HP s Mobile Printing Application software installed which can increase the quality of the output Visit htto www hp com support dj460 to down
38. the device are correct or are defaulting to the current printer settings Check the wireless connection Printing larger tiles using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file See also Problems setting up 802 11 or Bluetooth wireless communication Check the mobile phone font Boxes might appear when trying to print Asian fonts from a mobile phone on printers purchased outside Asia Asian fonts for Bluetooth mobile phone printing are supported by models purchased in Asia Placement of the text or graphics is wrong Check the page orientation setting The page orientation selected might not be correct for the document you are printing Make sure the media size and page orientation selected in the software program match the settings in the printer driver See Changing print settings Check the paper size e Make sure the paper size selected in the printer driver matches the paper size loaded in the printer e The size of the document you are printing might be larger than the media in the tray so that content outside the printable area is cut off If the layout of the document you are trying to print will fit on a media size supported by the printer then load the correct media size Make sure to select the correct page orientation Alternatively in Windows you can open the printer driver and select Scale to fit to scale the document to tit the media size currently select
39. the print cartridges Whenever you install a new print cartridge you should align the print cartridges for the best possible print quality If your printout is grainy has stray dots jagged edges or the ink is bleeding into another color you can re align them through the Toolbox or printer driver Windows the HP Printer Utility Mac OS or the Toolbox software for PDAs Pocket PC and Palm OS For information about using these tools see Overview of printer management tasks To align the print cartridges 74 E NOTE Load plain paper into the paper tray before aligning the print cartridges An alignment page is printed during the alignment process Toolbox Windows 1 Open the Toolbox See Toolbox Windows 2 Click the Printer Services tab click Align Print Cartridges and then follow the onscreen instructions HP Printer Utility Mac OS 1 Open the HP Printer Utility See HP Printer Utility Mac OS 2 Click Align and follow the onscreen instructions Chapter 5 Maintaining and troubleshooting Printing with a single print cartridge If one of the print cartridges runs out of ink before you can replace it you can still print with a single print cartridge Empty cartridge Cartridges used Output Black Prints with only the tri color print Color and grayscale cartridge Tri color Prints with only the black or photo All documents will print in grayscale print cartridge Photo Prints with only the tri color print
40. watts maximum non printing 25 watts maximum printing Consumption Operating Recommended operating temperature 15 to 35 C 59 to 95 F Environment Operating temperature performance limits short term 0 to 55 C 32 to 131 F Storage temperature long term 15 to 35 C 59 to 95 F Storage temperature limits less than 2 weeks cumulative 20 to 60 C 4 to 140 F Relative humidity 15 to 95 RH non condensing Recommended 20 to 80 RH non condensing Battery operating temperatures Charging and using 0 to 40 C 32 to 104 F Storing 20 to 50 C 4 to 122 F Noise levels 58 dBA Operating system specifications System Minimum Requirements Windows 98 Pentium 90 MHz 16 MB RAM 145 MB free hard disk space a Windows Me Pentium 150 MHz 32 MB RAM 145 MB free hard disk space Windows 2000 Pentium 300 MHz 64 MB RAM 145 MB free hard disk space Windows XP 32 bit edition Pentium 300 MHz 64 MB RAM 180 MB free hard disk space Windows XP Professional x64 edition Pentium 1 8 GHz 256 MB RAM 100 MB free hard disk space Windows Server 2003 Pentium 300 MHz 128 MB RAM 180 MB free hard disk space Mac OS X 10 2 and 10 3 G3 except original PowerBook G3 128 MB RAM Recommended Windows 98 and Windows Me Pentium 266 MHz 32 MB RAM 175 MB free hard disk space Windows 2000 Pentium 300 MHz 64 MB RAM 190 MB free hard disk space Windows XP 32 bit edition Pentium 300 MHz 128 MB RAM 210 MB free
41. 11 inches HP Address Labels A 25 sheets Europe Q2589A 33 86 by 101 6 mm 215 9 by 279 4 mm 1 1 3 by 4 inches 8 5 by 11 inches HP Address Labels A 100 sheets Europe Q2590A 33 86 by 101 6 mm 215 9 by 279 4 mm 1 1 3 by 4 inches 8 5 by 11 inches HP Address Labels A 25 sheets Europe Q2587A 25 4 by 66 67 mm 1 by 2 5 8 inches 215 9 by 279 4 mm 8 5 by 11 inches Supplies 107 Media Size Quantity Availability Part number HP Address Labels A 100 sheets Europe Q2588A 25 4 by 66 67 mm 215 9 by 279 4 mm 1 by 2 5 8 inches 8 5 by 11 inches HP Shipping Labels A 25 sheets Europe Q2591A 50 8 by 101 6 mm 215 9 by 279 4 mm 2 by 4 inches 8 5 by 11 inches HP Shipping Labels A 100 sheets Europe Q2592A 50 8 by 101 6 mm 215 9 by 279 4 mm 2 by 4 inches 8 5 by 11 inches HP Shipping Labels A 100 sheets Europe Q2594A 84 66 by 101 6 mm 215 9 by 279 4 mm 3 1 3 by 4 inches 8 5 by 11 inches Greeting cards Media Size Quantity Availability Part number HP Photo Greeting A 10 sets North America C6044A Cards 1 2 fold 215 9 by 279 4 mm 8 5 by 11 inches HP Photo Greeting A4 10 sets Europe C6045A Cards Glossy 1 2 fold 210 by 297 mm 8 27 by 11 69 inches HP Textured Greeting A 20 sets North America C7019A Cards White 1 2 fold 215 9 by 279 4 mm 8 5 by 11 inches HP Textured Greeting A4 20 sets Europe C6829A Cards Cream 1 2 fold 210 by 297 mm 8 27 by 11 69 inches 108 Appendix B HP supplies and
42. 12 Hewlett Packard limited warranty statement 0 0 0 0 ce eee ee 116 D Regulatory information PCC eci EE EEE ENE E EEEE EE EEES ETETETT 119 EMI sialement TIKONEG rara rredes trt oath ee We Od ae eee oe Ss erate on eS S 119 VCCI SIGteMen Japan exo ec4 e5i oe eee beta ge read oe he KEERT RENDES ERRA 120 Regulatory model number n on anaana 120 Power cord statement 0 naaa ene ene eens 120 DED ClSssHICGHOM cite y enn toys a bee oo bade kee eum ee eo eeeeeae sages 120 Environmental sustainability program 6 eee eee 121 Reduction and elimination n oana aaaea eaa ee ne eens 121 Power CONSUMPIION ser S44h4e Aden iu Pee ea a EE a bed E F 121 Hazardous materials nananana aaa 122 Material safety data sheets 0 0 eee nee eens 122 RECVCIINGs wt de gu cee Gunes Aoweeegud het heey eaaeeecewes cen etacee eae nee 123 Declaration of Conformity 2 eeedtee esd ewes wactdesudsee esedasdodeden seed 124 E Printer specifications Index Getting started This printer provides quick professional mobile printing You can print from notebooks and desktop computers through a cable or wireless connection The printer also works with other wireless devices such as e Personal digital assistants PDAs running Microsoft Pocket PC Windows CE or Palm OS e Digital cameras using a USB cable or a supported memory card e Mobile phones with Bluetooth or 802 11 connectivity From any of these devices the printe
43. 49 oe4adkwes oS S654 eo es harkar E ERASE E eenaa 13 Taveira Matte aae ead pda Gee oe oands eee hae ewatendaenee hata sans 14 2 Installing and using accessories Installing and using the battery 2 eens 15 BONeTY SGlCl sous tan eieubaceenhseebeee ener es Genes ceaeeseeeuseeunes ee 15 Understanding the battery lt lt 4745cheseascene be eeneceeuaseeeedeeoaeaneheds 16 Charging and using the battery 1 eee eae 16 Installing and using 802 11 and Bluetooth accessories 0 0 cee eee 18 Installing the 802 11 or Bluetooth wireless printer card 1 eee 18 Installing a Bluetooth USB adapter 2 ee eee eee 18 802 11 and Bluetooth wireless printing 2 2 0 ee eee eee 19 3 Using the printer Seleching prn Medid t 4u5 24 ineens TETERE EE 64Ree4 eos a e a Soke boES E 21 Tips for selecting and using print media 2 6 ees 21 Understanding specifications for supported print media 0 6 0 anaana ee ee 23 LOGGING Medi so ao one oh ebb a ceea eh eeos sel eeeee eee eae RERE dae e ns 26 Changing print settings 0 6 nee eee nae 27 Canceling a Prini Obs 52 aaa saia aa p odes ee E E a E a e as a aaa a a E a 27 Printing on both sides duplexing Windows 2 0 0 0 eee eee eee eae 28 Printing on special and custom sized media 1 eee eae 29 Printing from mobile devices nonna ne es aaee 30 Printing digital photographs 1 6 ce eee nee 30 Printing from mobile phones a6 0 8 5 0 oust erdecda ces be Sew
44. 602 El Salvador 800 6160 Finland www hp com support France www hp com support French Guiana 0 800 990 011 800 71 1 2884 Germany HP bietet w hrend der GewGhrleistungsfrist vielerorts gebihrenfreien telefonischen Support an Die nachfolgend aufgelisteten Rufnummern sind jedoch unter Umst nden nicht geb hrenfrei Zur weiteren Kl rung oder um zus tzliche Information zu erhalten k nnen Sie Kontakt mit der Online Kundenbetreuung von HP http www hp com cpso www hp com support support quide psd cscemea html aufnehmen Greece International 30 210 6073603 In country 801 11 75400 Grenada 1 800 711 2884 Guadeloupe 0 800 990 011 800 71 1 2884 Guatemala 1 800 711 2884 Guyana 159 800 71 1 2884 Haiti 183 800 71 1 2884 Honduras 800 0 123 800 7 1 1 2884 Hong Kong S A R 85 2 2802 4098 Hungary 06 40 200 629 India 9 1 80 2852 6900 or 1 600 425 7737 Support in Hindi and English Indonesia 62 21 350 3408 Ireland www hp com support Israel 1 700 503 048 Italy www hp com support Jamaica 1 800 7 1 1 2884 Japan 0570 00051 1 Navi Dial Japan Domestic Only 03 3335 9800 Jordan O 800 222 47 Kazakhstan as Korea Republic of 1588 3003 Kuwait 971 4 366 2020 Obtaining HP telephone support 113 Country Region Telephone number Lebanon 971 4 224 9189 Luxembourg www hp com support Macedoni
45. 802 11 connection e Ad hoc recommended On an ad hoc network the printer is set to ad hoc communication mode and communicates directly with other wireless devices without the use of a wireless access point WAP e Infrastructure On an infrastructure network the printer is set to infrastructure communication mode and communicates with other devices on the network whether the devices are wired or wireless through a WAP WAPs commonly act as routers or gateways on small networks Wireless security settings e Network authentication The printer s factory default setting is Open network The network does not require security for authorization or encryption e Data encryption Wired Equivalent Privacy WEP provides security by encrypting data sent over radio waves from one wireless device to another wireless device Devices on a WEP enabled network use WEP keys to encode data If your network uses WEP you must know the WEP key s it uses If you set Data encryption to disabled the printer will attempt to detect and automatically associate to open wireless network named hpsetup All devices on the ad hoc network must e Be 802 1 1 compatible e Have ad hoc as the communication mode e Have the same network name SSID e Be on the same subnet e Be on the same channel e Have the same 802 11 security settings Chapter 4 Managing and configuring the printer Setting up tor 802 11 using factory defaults The factory default wi
46. Color and grayscale cartridge NOTE Printing with one print cartridge might be slower and the print quality might be affected It is recommended to print with both print cartridges For borderless printing the tri color print cartridge must be installed Calibrating color If you are not satistied with the appearance of the colors you can calibrate colors manually to ensure the best print quality 393 EZ NOTE Calibrate the color only when the tri color and photo print cartridges are installed together The photo print cartridge is available for purchase as an optional accessory See HP supplies and accessories E NOTE If you are using a Pocket PC or Palm OS device you can calibrate the color using the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS Color calibration balances color tints on printed pages It is only necessary if e Printed colors have visibly shifted toward yellow cyan or magenta e There is a color tinge in the gray shades Low ink levels in the print cartridges might also produce incorrect colors To calibrate color Toolbox Windows 1 Open the Toolbox See Toolbox Windows 2 Click the Printer Services tab click Calibrate Color and then follow the onscreen instructions HP Printer Utility Mac OS 1 Open the HP Printer Utility 2 Click Calibrate Color and follow the onscreen instructions Maintaining the printer 75 Replacing the ink service module The
47. ES i If no paper jam exists press Resume button If this does not work try turning the printer off and then on again and resend the print job Power light on resume light blinks right print cartridge light turns Ink service module almost full on twice as long as off e f you have a replacement for the ink service module replace it immediately by following the instructions that came with it e Otherwise visit http www hp com support dj460 or contact Customer Support to get a replacement See Support and warranty In the meantime you can press Resume button to continue printing but this light error state will remain until the ink service module is replaced When the ink service module is full the printer will stop printing Power light on resume light on right print cartridge light turns on Ink service module full twice as long as off e f you have a replacement for the ink service module replace it immediately by following the instructions that come with it e Otherwise visit http 7 www hp com support dj460 or call Customer Support to get a replacement In the meantime you can remove the black print cartridge and print using only the tri color print cartridge The color results and print soeed may be affected See Printing with a single print cartridge Power light resume light left and right print cartridge lights blink Printer error e Press Resume button to print the error
48. For more information about printer driver features in Windows see the printer driver online help For more information about printing from a specific application see the documentation for that application To change settings from an application for current print jobs Windows 1 Open the document you want to print 2 On the File menu click Print and then click Setup or Properties Specific options might vary depending on the application you are using 3 Change any desired settings and click OK Print or a similar command To change default settings for all future print jobs Windows 1 Click the Start button point to Settings and then click Printers or Printers and Faxes 2 Right click the printer icon and then choose Properties Document Defaults or Printing Preferences 3 Change any desired settings and click OK To change settings Mac OS 1 On the File menu click Page Setup Change any desired settings and click OK On the File menu click Print gt Ww N Change any desired settings and click Print Canceling a print job You can cancel a print job using one of the following methods e Control panel Press x Cancel button This will clear the current print job It does not affect print jobs waiting to be processed e Windows Double click the printer icon that appears in the task bar Select the print job and then press the Delete key on the keyboard e MacOS Double click the prin
49. HP Deski HP Deskjet 460 oe HP Deskjet 460 Mobile Printer User s Guide First edition 06 2005 invent Copyright Information 2005 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein 1 6 2005 Trademark Credits Adobe and Acrobat are trademarks of Adobe Systems Incorporated Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft Windows and Windows XP are U S registered trademarks of Microsoft Corporation Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Sm SD Logo is a trademark of its proprietor Contents 1 Getting started Finding other resources for the product 0 0c eee teens 10 Understanding the printer parts onana anaana 1 POOL VIEW cea dean eens gee ow eens ee Gee See tans e ose ETARTE TEETE eee ee 11 Back and Side VIEW 42 06 05 rera E EE e e E Oe 12 polom VIEW 4 22 5
50. LED TRIY 1 KLASS 1 LED APPARAT LUOKAN 1 LED 120 Appendix D Regulatory information Environmental sustainability program Hewlett Packard is committed to providing quality products in an environmentally sound manner HP continuously improves the design processes of its printers to minimize the negative impact on the office environment and on the communities where printers are manutactured shipped and used HP has also developed processes to minimize the negative impact of the disposal of the printer at the end of its printing life For more information about HP s environmental sustainability program see hitp www hp com hpinto globalcitizenship environment index html Reduction and elimination Paper use This product s two sided duplex printing and N up printing feature which allows you to print multiple pages of a document on one sheet of paper can reduce paper usage and the resulting demands on natural resources See this guide for more information about using these features Ink use This product s Fast mode uses less ink which might extend the life of the cartridges See the printer driver s online Help for more information Ozone depleting chemicals Ozone depleting chemicals such as CFCs have been eliminated from HP manufacturing processes Power consumption Power usage drops signiticantly while in PowerSave mode which saves natural resources and saves money without affecting the high performance of this
51. Power light is green when the battery is 41 100 charged amber when 10 40 charged and red when less than 10 charged Charge the battery when the Power light turns amber If it turns red charge the battery as soon as possible The battery status is also displayed on the Printer Status tab in the Toolbox Windows and the Power Management panel in the HP Printer Utility Mac OS If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS Installing and using the battery 15 e If your battery is running low either plug in the AC adapter to charge it or replace the battery with one that is charged e A fully charged battery can print up to approximately 450 pages depending on the complexity of print jobs e By default if the printer is using battery power and lett idle for 15 minutes it will turn off to conserve the battery power You can configure this feature in the Toolbox Windows the HP Printer Utility Mac OS or the Toolbox software for PDAs Pocket PC and Palm OS See Toolbox software for PDAs Pocket PC and Palm OS e Prior to long term storage fully charge the battery Do not leave the battery in a discharged empty state for more than 6 months e To maximize battery life and capacity observe the following temperature guidelines e Charging 0 to 40 C 32 to 104 F e Using and storing 20 to 50 C 4 to 122 F Understandin
52. a Malaysia 1800 888588 Malta Mexico Mexico City 55 5258 9922 Outside Mexico City 01 800 472 68368 Moldova Morocco 33 1 4993 9230 Netherlands www hp com support Netherlands Antilles 00 1 800 872 2881 800 7 1 1 2884 New Zealand 0800 441 147 Nicaragua 1 800 0164 800 71 1 2884 Nigeria j Norway www hp com support Oman 24791773 Panama 1 800 711 2884 Paraguay 009 800 541 0006 Peru 0 800 10111 Philippines 2 867 3551 Poland 22 5666 000 Portugal www hp com support Puerto Rico 1 877 232 0589 Qatar 971 4 224 9189 Romania 0801 033 039 Russia Moscow 095 777 3284 St Petersburg 812 332 4240 Saint Martin 1 800 711 2884 St Kitts and Nevis 1 800 711 2884 St Vincent and the Grenadines 1 800 711 2884 San Marino www hp com support Saudi Arabia 800 897 1415 Singapore 6272 5300 Slovakia 0850 111 256 Slovenia South Africa International 27 11 2589301 RSA 086 0001030 Spain www hp com support Suriname 156 800 71 1 2884 Sweden www hp com support Switzerland www hp com support 114 Appendix C Support and warranty Country Region Telephone number Taiwan 02 8722 8000 0800 010 055 Thailand 2 353 9000 Trinidad and Tobago 1 800 711 2884 Tunisia 33 1 4993 9230 Turkey 90 212 291 38 65 Turks and Caicos Islands 01 800 71 1 2884 Ukraine 044 230 51 06 United Kin
53. a USB cable 2 Open the HP Printer Utility See HP Printer Utility Mac OS 3 Click the Bluetooth Settings panel 4 Click the Change PIN Code button The Change PIN Code dialog box appears 5 Enter the new PIN Code The default PIN Code is OOOO four zeros 6 Re enter the new PIN code 7 Click Apply Now The PIN code is changed Chapter 4 Managing and configuring the printer E Reset device access The following steps will clear all bonded devices from the printer s memory To reset device access Windows 1 Open the Toolbox See Toolbox Windows 2 Click the Printer Services tab 3 Click Bluetooth Settings 4 Click the Reset Device Access button A warning dialog box appears 5 Click OK to close the warning dialog box All bonded devices are removed from the printer s memory To reset device access Mac OS 1 Open the HP Printer Utility See HP Printer Utility Mac OS 2 Click the Bluetooth Settings panel 3 Click the Reset Device Access button A warning dialog box appears 4 Click OK to close the warning dialog box All bonded devices are removed from the printer s memory Access modes Access modes determine the level of access that Bluetooth enabled devices have to the printer The printer has three access modes Public mode The printer can be discovered by all Bluetooth enabled devices See Bluetooth discovery for more information Private mode The printer can be discove
54. ality in the Print dialog box Check the print cartridges Check to make sure that both cartridges are installed and functioning correctly Print cartridges might need to be cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Try removing and reinstalling the cartridges making sure they snap firmly into place See Replacing the print cartridges Resolving printing problems 87 Colors do not line up properly Check the print cartridges e Check to make sure that both cartridges are installed and functioning correctly Print cartridges might need to be cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Try removing and reinstalling the cartridges making sure they snap firmly into place See Replacing the print cartridges e Whenever you install a new print cartridge you should align the print cartridges for the best possible print quality If your printout is grainy has stray dots jagged edges or the ink is bleeding into another color you can re align them through the Toolbox or printer driver Windows HP Printer Utility Mac OS or Toolbox software for PDAs Pocket PC and Palm OS See Aligning the print cartridges lines or dots are missing from text or graphics Check the print cartridges Check to make sure that both cartridges are installed and functioning correctly Print cartridges might need to b
55. amera printing from 30 PIN code 64 Pocket PC printing from 33 power troubleshooting 79 power cord statement 120 power specifications 26 Preferences Toolbox 41 print cartridges aligning 74 calibrating color 75 cleaning 70 cradle compartment handling 72 printing with single print cartridge 75 replacing 72 status 4 print quality troubleshooting 83 print settings changing 27 print speed 125 print speed slow troubleshooting 80 Printboy printing instructions 35 printer buttons and lights 95 cleaning 69 documentation 10 installing software 49 specifications 125 printer driver checking for updated 42 installing 49 See also software system requirements 26 troubleshooting installation 91 warranty 16 printer language HP PCL3 enhanced 125 printer memory 125 Printer Services tab Toolbox 42 Printer Status tab Toolbox 41 printing canceling a print job 27 changing print settings 27 device information pages 47 digital photographs 30 DPOF files 30 37 iPAQ 33 maximum dpi 30 memory card 37 memory devices 37 mobile devices 30 mobile phones 32 Palm OS 35 PictBridge 30 Pocket PC 33 six ink color 30 special and custom sized media 29 two sided duplex 28 USB Flash drives 37 with a single print cartridge private mode Bluetooth 65 public mode Bluetooth 65 R radio interference troubleshooting 80 recycling 123 registering printer 42 regulatory information 119 regulatory model number 120 rel
56. ative humidity specifications 126 release notes 10 resolution black 125 color 125 resources administrator 39 printer management 39 S SD card 12 Secure digital SD card 12 six ink color 30 software installing 49 See also printer driver system requirements 126 Toolbox 40 troubleshooting installation 91 uninstalling 52 warranty 16 special media printing on 29 specifications battery 122 media 21 printer 125 Starter CD 10 status supplies 41 storing printer 126 supplies ordering 99 support contact information warranty 111 online 111 telephone 111 system requirements 126 T temperature specifications 126 test pages printing 47 text troubleshooting 85 Toolbox description 40 Information tab 42 installing 10 49 opening 40 Printer Services tab 42 Printer Status tab 41 travel tips 14 tray capacities specifications 25 clearing jams 89 custom sized media 24 sizes of media supported 23 troubleshooting 802 11 92 all printer lights blinking 79 blank pages 81 Bluetooth 92 clearing jams 89 color problems faded output 86 colors bleeding 87 colors not lining up properly 88 colors printing as black and white 86 cut off pages missing details incorrect details 81 garbled text 84 HP Instant Support 10 ink smears 85 installation issues 9 media not picked up 89 paper feed problems 89 paper output problem 89 paper skew 89 placement of text or graphics wrong 82 power 9 print cartridges 80 print quali
57. can set up your printer on any wireless network if you have a USB cable nearby to use for a temporary connection Follow these steps to create a wireless connection to the printer 1 Get all of the necessary settings for the wireless network See About 802 11 wireless network settings 2 Close any running applications 3 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD 4 On the CD menu click Install Printer Driver Windows or Install Driver Mac OS 5 Follow the onscreen instructions to complete the software installation a Enter the wireless network settings in the dialogs b Temporarily connect a USB cable when prompted c Mac OS only Complete the installation using the HP Deskjet 460 Network Setup Tool which launches automatically during setup NOTE When new 802 11 settings are sent to the printer to configure one of the wireless profiles the printer will turn off and then back on again power cycle to enable the settings To configure additional 802 11 wireless profiles after you have set up the printer see Configuring and using 802 11 wireless profiles To set up on an existing network with no USB cable This section describes connecting to an existing network with settings other than the factory defaults or setting up a new ad hoc Windows or computer to computer Mac OS network that does not use the factor
58. card and contain information such as which images are selected to print and how many of each image are to be printed or saved The printer can read a DPOF tile from the memory card so you do not have to use the printer software to reselect the images to print or save DPOF files also automatically print directly from a USB Flash drive that is connected to the USB port of the printer You can also transfer photos from a memory card or a USB Flash drive onto your computer s hard disk and print them from a software application such as HP Photo Printing Software For information on loading photo paper see Loading media To print from a memory card 1 Select the images you want to print by creating a DPOF file while the memory card is still in your digital camera The settings you can specify such as number of copies are specific to your camera See your digital camera s documentation for more information 2 Turn on the printer 3 Load the appropriate media See Loading media 4 Contigure your desired print settings e Windows Open the Toolbox see Toolbox Windows Click the Printer Services tab and then click Print Settings In the dialog box specify paper type size and print quality e Mac OS Open the HP Printer Utility see HP Printer Utility Mac OS Click Direct Print Settings and then in the dialog box specify paper type size and print quality E NOTE Ifyou do not have the Toolbox or HP Printer Utility installed pr
59. ch as ink levels using the Toolbox you must connect the printer to your computer with a USB cable Installing and using 802 11 and Bluetooth accessories 19 20 Chapter 2 Installing and using accessories 3 Using the printer This chapter provides information on media usage for the printer changing print settings and performing basic printing tasks Selecting print media The printer is designed to work well with most types of office paper It is best to test a variety of print media types before buying large quantities Use HP media for optimum print quality See HP supplies and accessories Tips for selecting and using print media For the best results observe the following guidelines Always use media that conforms to the printer specifications See Understanding specifications for supported print media Load only one type of media at a time On models that have an input tray extension make sure the input tray extension is fully extended Load media print side up and aligned squarely against the alignment guides See Loading media Do not overload the input tray See Understanding specifications for supported print media To prevent jams poor print quality and other printer problems avoid the following media e Multipart forms e Media that is damaged curled or wrinkled e Media with cutouts or perforations e Media that is heavily textured embossed or does not accept ink well e Media that is too lightweight or str
60. configuration page to get a list of the profile settings and to ensure they have been properly set See To print a wireless configuration page To print on a specific set profile 1 Change the number on the wireless profile switch to that specitic protile 2 Change the wireless network on your computer to be in that specific profile 3 Send a print job using the installed printer driver After you have configured more than one of the wireless profiles you can use the wireless profile switch on the printer to switch between the different profiles Configuring the printer 59 60 For example if you configured profile 1 for printing in an infrastructure environment for example the office and configured profile 2 for printing in an ad hoc environment for example away from the office or on the road you only have to move the switch between 1 and 2 to switch between those profiles Make sure the switch is in the appropriate position 1 2 or 3 to match the profile you are using before sending a print job For example if you are on the road and had previously configured switch position 2 for ad hoc wireless printing on the road move the switch to position 2 before sending a print job NOTE After switching trom one wireless profile to another the first print job takes 10 seconds or so before it starts to print To reset 802 11 wireless profiles to factory defaults To reset the active profile the current position of the wireless
61. connectivity Bluetooth Settings Configures Bluetooth settings for wireless printing only available when a USB cable is connected Managing the printer 43 HP Deskjet 460 Network Setup Tool Mac OS The HP Deskjet 460 Network Setup Tool allows you to configure network settings for the printer You can configure wireless settings such as network location name and wireless mode and wired settings such as TCP IP address router and subnet mask k open the HP Deskjet 460 Network Setup Tool Double click the Macintosh HD icon on the desktop Select Library and then select Printers 3 Select hp select Utilities and then select HP Deskjet 460 Network Setup Tool 4 Follow the onscreen instructions to configure network settings for the printer Toolbox software for PDAs Pocket PC and Palm OS The Toolbox software for PDAs running Pocket PC or Palm OS allows you to view status and maintenance information about the printer You can view ink levels and battery charge level understand printer lights align the print cartridges and also configure 802 11 and Bluetooth wireless settings for wireless printing See the Toolbox software documentation for more information on using the Toolbox or visit hitp www hp com support dj460 HP Instant Support Windows 44 HP Instant Support is a suite of Web based troubleshooting tools HP Instant Support helps you quickly identity diagnose and resolve printing problems HP Insta
62. ct the printer to your computer with a USB cable Open System Preferences and from the Hardware list click Bluetooth Make sure Bluetooth is turned on Insert the Starter CD into the CD drive Double click the CD icon on the desktop and then double click the Setup icon Also you can locate the Installer folder on the Starter CD Click Install Driver and follow the onscreen instructions Open the Printer Setup Utility or Print Center which is located in the Applications Utilities folder Click Add Select Bluetooth from the menu Select the printer from the printer list and then click Add A mark appears beside the printer name indicating that this printer is now the default printer Close the Print Center To configure Bluetooth wireless settings after you have set up the printer see Configuring Bluetooth wireless settings Contiguring Bluetooth wireless settings You can use the Toolbox Windows HP Printer Utility Mac OS or the Toolbox software for PDAs Pocket PC and Palm OS to configure Bluetooth wireless settings 62 Ex Ey NOTE In order to change the printer s Bluetooth settings you must connect the printer to your computer with a USB cable To configure Bluetooth wireless settings Windows 1 2 CO UM amp OQ 8 9 Connect the printer to your computer with a USB cable Insert the Bluetooth wireless printer card into the CF slot in the printer See Installing the 802 11 or Bluetooth wire
63. d to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help EMI statement Korea APSA CHU B amp 7171 ol 77E HIS JIEN FHASAN SS BE AHOA A 119 VCCI statement Japan OES HPLBRES TERRES TMA VCC ORF KSC DSABHRRARECT CORE RERMMCHRT SCL ABWELTHUETA COBBAN OJ eF LEV a LU SERICUELT PAA amp nZ amp SES ssleMoTCEMHVYVET AY 4 FRU ERR IXGED TIELLUYRRU RRUALTESLY Regulatory model number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRC 0502 The regulatory number should not be confused with the product name HP Deskjet 460C HP Deskjet 460CB HP Deskjet 460wf HP Deskjet 460wbt or product number C8150A C8151A C8152A C8153A Power cord statement The power cord cannot be repaired If it is defective it should be discarded or returned to the supplier Nml AAS BIRIA KeS RLY ESL ASA BS IRAI K IL 1hO Ran CHIHAWRKECA LED classification CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT CLASY 1 Z DIODAMI EWHECYCMILED Appareil a Diode Electriuminescente de Classe 1 ZARIZENI
64. de for help in performing basic printing tasks and solving problems It also provides links to HP Instant Support and the myPrintMileage website which keeps track of printer usage information You can also configure 802 11 and Bluetooth wireless settings for wireless printing See Toolbox Windows for more information The Toolbox is normally installed with the printer software See Toolbox software for PDAs Pocket PC Provides status and maintenance information Toolbox software for PDAs Pocket PC and Palm OS HP Printer Utility about the printer You can view ink levels and battery charge level understand printer lights align print cartridges and also configure 802 11 and Bluetooth wireless settings for wireless printing and Palm OS for more information The HP Printer Utility is normally installed with The HP Printer Utility contains tools to configure Mac OS Online Help print settings calibrate the printer clean the print cartridges print configuration and test pages order supplies online and find website support information You can also configure 802 11 and Bluetooth wireless settings for wireless printing See HP Printer Utility Mac OS for more information the printer software The online help is installed with the printer Provides information about using the printer driver Windows and the Toolbox driver and the Toolbox HP Instant Support A web based too
65. e Object Exchange protocol OBEX such as mobile phones and personal digital assistants PDAs such as Pocket PC and Palm OS devices Files that can be transferred over OBEX include vCard stores business cards addresses and phone numbers vCalendar supports event tracking and to do lists vyMessage supports simple messages and text JPEG for images and ASCII text for mobile phones and PDAs such as Palm OS devices Basic printing protile BPP The Basic Printing Profile extends the capabilities of OBEX so you can better control the printing from Bluetooth enabled PDAs mobile phones and other devices The Basic Printing Profile lets you set the printer the number of copies to print and other printing attributes such as multiple per page sheet or handout printing The Basic Printing Profile is flexible allowing for driverless printing so any printer that supports the protile can print data trom a device that also supports the profile This protile is bi directional so it allows printer status information the progress of the print job or errors such as out of paper or paper jam to be sent back to the computer to be displayed Basic imaging protile BIP The Basic Imaging Profile lets you print images from a compatible digital camera or other mobile device with Bluetooth wireless technology Hardcopy cable replacement profile HCRP The Hardcopy Cable Replacement Profile lets you print with the same features qua
66. e cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Try removing and reinstalling the cartridges making sure they snap firmly into place See Replacing the print cartridges 88 Chapter 5 Maintaining and troubleshooting Resolving paper feed problems This section provides solutions to common paper feed problems Media is not picked up trom the input tray e Remove the media straighten it and reload e Make sure you are using a supported size and type of media See Selecting print media e Make sure to fully extend the input tray extension if your printer model has an extension Paper skew e Make sure the media is squarely against the alignment guide and that the media width guide is snug but not tight against the media Adjust the left paper guide until it fits snugly against the edge of the media e Remove the media straighten it and reload e Make sure the media you are using is not wrinkled bent or curled Uncurl paper by bending it in the opposite direction of the curl Do not leave media in the input tray overnight This can cause it to bend e Make sure to fully extend the input tray extension if your printer model has an extension Paper output problem Remove excess media trom the output area If printed media stacks up outside the output slot it can prevent media from properly exiting the printer Clearing jams If print media is jammed in the
67. e http www hp com recycle 123 Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Imaging and Printing Manufacturing Operations Singapore 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that the product Product Name HP Deskjet 460C HP Deskjet 440CB HP Deskjet 460wt HP Deskjet 460wbt Product Number C8150A C8151A C8152A C8153A Regulatory Model Number SNPRC 0502 Product Accessory Number C8263A Battery C8264A Wifi Card C8249A Bluetooth Card Product Options All Conforms to the following Product Specifications Safety IEC 60950 1 2001 EN 60950 1 2001 EN 60825 1 1994 A1 2002 EN 60825 1 1994 A1 2002 Class 1 for LEDs EMC CISPR 22 1997 EN 55022 1998 Class B 2S4 CISPR 24 A2 2002 EN 55024 Al A2 2003 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 1994 A1 2001 EN 61000 3 3 1995 A1 2001 FCC Title 47 CFR Part 15 Class B VCCI 2 2 4 ICES 003 Issue 4 Telecom EN 300 328 2 2001 EN 301 489 1 2002 EN 301 489 17 2002 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC and the R amp TTE Directive 99 5 EC and carries the CE marking accordingly 1 This product is assigned a Regulatory model number that stays with the regulatory aspects of the design The
68. e tba een deena ed eared 32 Printing from Pocket PC devices osc4cendd vane aeaee deed eGb ee ebe bee Ke dadesio se 33 Printing from Palm OS devices n oun ad oee orb ee de eody ea wet eee eee wee 35 Using memory devices 4 cnuenecpeeacec eaten aeuteogneds ohen couse 4anee oaus 37 Printing from memory cards and USB Flash drives 2 0 ccc eee eee 37 4 Managing and configuring the printer Managing Ine prinier ssc o lt 5 ted lt 6ue4te0geee de eeece ours Ha s4dg neh eeud ode 39 Understanding device information pages 6 cee ee eee 47 Printing device information pages from the control panel 2 2 20 0 eee ee 47 Printing device information pages from the software n n ce eee 48 Configuring the printer anana aaaea 49 Di agac e e 3 tau wage EEE T EE TEE EE T EEEE 49 802 1 T wireless connechon i ssar eces reisd anaiita iene piee i 53 Bluetooth wireless connection a nananana naa 61 5 Maintaining and troubleshooting Maintaining the printer acs lt uens Hee tie nae eaede oboe neteeebeacss boutons one be 69 Cleaning Ihe PnMiel ous 144052264505 EErEE priki py on a e a es cee 69 Cleaning the print cartridges 2 50 56 5 0b36e10555 o0G5he bees eee Beet eddaneaseoe 70 Replacing the print cartridges 6 eee ee eee 72 Aligning the print cartridges tu 0 gt cn 24 beeen og se hekee ek eSandeacdoud deen sgedens 74 Printing with a single print cartridge 1 keene 75 Cairano Calor 4 42 25 n oe eee doce ene eee
69. e the printer is successfully connected to the network wirelessly then all the computers on the same subnet can use the printer Before setting up the printer it is recommended that you temporarily connect the printer to the computer with a USB cable to set up the wireless connection Once the wireless connection is established you will remove the cable and print wirelessly You can also set up the printer without using a USB cable To set up and configure the printer for 802 11 wireless printing see 802 11 wireless connection About Bluetooth E Bluetooth wireless technology allows you to wirelessly connect to your printer using radio waves in the 2 4 GHz spectrum Bluetooth is typically used for short distances up to 10 meters or 30 feet and does not require a direct line of sight between the sending device and the receiving device Different Bluetooth profiles emulate different types of standard cable connections and have different capabilities See Bluetooth wireless profiles for more information about Bluetooth profiles When your printer is directly connected to your computer either by cable or Bluetooth it is possible to share it on a network using printer sharing However your computer has to be connected to the network for others to use the printer To set up and configure the printer for Bluetooth wireless printing see Bluetooth wireless connection NOTE To configure Bluetooth settings or monitor printer status su
70. ed See Changing print settings e Print a configuration page to check printer media settings for direct printing This information will verify that you are loading the correct media size and type before printing If you have the Toolbox Windows HP Printer Utility Mac OS or Toolbox software for PDAs Pocket PC and Palm OS installed see Printing device information pages from the software If you do not have one of these utilities installed see Printing device information pages from the control panel 82 Chapter 5 Maintaining and troubleshooting Check the margin settings e Make sure the margin settings for the document do not exceed the printable area of your printer For information about margin settings see Changing print settings e If the text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable area of your printer For information about margin settings see Changing print settings Check the print mode e When you print documents that use more ink allow more time for the pages to dry before handling or stacking the printouts This is especially true for transparencies and photo papers In the printer driver select Best mode and also increase the ink drying time and reduce the ink saturation using the ink volume control under the advanced color features Windows or ink features Mac OS However note that decreasing ink saturation might give printout
71. en a print job is 8 waiting and blinks or turns on to relay status or a need for intervention Power light Lights up in green when the printer is turned on using the AC adapter or a 41 100 charged battery When powered by battery lights up 4 Battery charging light Lights up in green when the in amber when battery is 10 40 charged and red battery is charging when battery is below 10 charged Blinks during printing 95 Printer light patterns Light description and light pattern Explanation and recommended action Power light is green If using AC power Printer is turned on and idle If using battery power Battery is 41 100 charged and printer is turned on and idle e No action required Battery is 10 40 charged and printer is turned on and idle e Plug in the power adapter to begin recharging the battery See Charging and using the battery Battery is less than 10 charged and printer is turned on and idle e Plug in the power adapter to begin recharging the battery See Charging and using the battery Battery is charging e No action required Battery is faulty e Replace the battery See HP supplies and accessories Printer is printing e No action required Printer is powering on e No action required Printer is paused either to wait for media to dry out of paper or processing Digital Print Order Format DPOF printing e f out of paper load paper Press Resume
72. es 802 11 and Bluetooth wireless printing E The 802 11 and Bluetooth features in this printer allow you to print wirelessly 802 11 printing allows wireless printing up to 100 meters 300 feet Bluetooth printing allows wireless printing up to 10 meters 30 feet For instructions on wireless printing from mobile devices see Printing from mobile devices NOTE Wireless communication is available through wireless printer cards that are included with certain printer models Also the sending device must have built in wireless capability or a wireless card installed E NOTE Wireless printing uses more battery power than wired printing See Installing and using the battery for information on checking the battery charge level About 802 1 1 802 11 wireless technology allows you to wirelessly connect to your printer by setting up ad hoc communication between your computer and the printer 802 11 does not require a direct line of sight between the sending device and the receiving device When you set up ad hoc communication between your computer and the printer you are creating a network of two devices This is the recommended setup for 802 11 printing to this mobile printer 802 11 also lets you set up the printer on an existing infrastructure network Setting it up on an infrastructure network puts the printer directly onto a local area network LAN using a wireless connection to an 802 11 wireless access point WAP Onc
73. esolve this problem leave the print cartridge in the printer for 2 to 24 hours e Use the appropriate print cartridge for the project For best results use the HP black print cartridge to print text documents and use the HP photo or gray photo print cartridges to print color or black and white photos Check the paper quality The paper might be too moist or too rough Make sure the media used meets HP specifications and try to print again See Selecting print media Resolving printing problems 83 Check the type of media loaded in the printer e Make sure the tray supports the type of media you have loaded See Understanding supported media types and weights e Make sure you have selected the tray in the printer driver that contains the media you want to use See Transparencies Check the rollers in the printer e The rollers in the printer might be dirty causing lines or smudges to appear on your printout Turn off the printer disconnect the power cord clean the output rollers in the printer with isopropyl alcohol on a lint free cloth and then try to print again Check the printer location and length ot the USB cable High electromagnetic fields such as those generated by USB cables can sometimes slightly distort printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic
74. etches easily For quick access to the printer settings use the Printing Shortcuts tab Windows only Open the printer driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list Do not leave media in the input tray overnight This might cause it to bend Remove each sheet of media as it prints and set aside to dry Allowing wet media to stack up might cause smearing For instructions on calibrating color see Calibrating color Selecting print media 21 Cards and envelopes Always load envelopes into the printer with the flap facing the back of the printer and the stamp position oriented according to the envelope icon Avoid envelopes that have a very slick finish self stick adhesives clasps or windows Also avoid cards and envelopes with thick irregular or curled edges or areas that are wrinkled torn or otherwise damaged Use tightly constructed envelopes and make sure the folds are sharply creased Photo paper Use Best mode to print photographs This mode provides longer drying time and ensures that the ink dries completely before the next page is printed In this mode printing takes longer and more memory is required from your computer You can also select Maximum dpi for optimum print quality for photographs See Printing digital photographs Remove each sheet as it prints and set it aside to dry Allowing wet media to stack up might cause smearing Ph
75. etooth mobile phone printing are supported by models purchased in Asia 84 Chapter 5 Maintaining and troubleshooting Ink is smearing Check the print settings e When you print documents that use more ink allow more time for the pages to dry before handling or stacking the printouts This is especially true for transparencies and photo papers In the printer driver select Best mode and also increase the ink drying time and reduce the ink saturation using the ink volume control under the advanced color features Windows or ink features Mac OS However note that decreasing ink saturation might give printouts a washed out quality e Color documents that have rich blended colors can wrinkle or smear when printed using Best mode Try using Normal or Fast Normal mode to reduce ink or use HP Premium Paper designed for printing vivid color documents e Check that the correct media type is selected in the printer driver e For Windows try adjusting the Saturation Brightness and Color Tone in the printer driver For the Mac OS adjust these settings from the Color Options panel under Paper Type Quality in the Print dialog box Check the ink service module e Remove the ink service module and check to see if it is full If it is not full reinstall the module If it is full replace it with a new one For information on removing and replacing the ink service module see Replacing the ink service module Check the media size and ty
76. ettings are sent to the printer to configure one of the wireless profiles the printer will turn off and then back on again power cycle to enable the settings To configure additional 802 11 wireless profiles after you have set up the printer see Configuring and using 802 11 wireless profiles To set up a computer to computer ad hoc connection using factory defaults with no USB cable Mac OS You can set up your printer on a wireless computer to computer ad hoc network using the default settings even if you have no USB cable Follow these steps to connect to the printer using the factory default settings 1 Print a wireless configuration page by holding down x Cancel button for more than 2 seconds 2 Open the AirPort Setup Assistant and then follow the onscreen instructions for joining an existing wireless network Use hpsetup as the existing network to join 3 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD On the CD menu click Install Driver On the Connection Type screen select Wireless Network and then click Done On the Welcome screen click Continue Select Wireless from the printer list drop down menu ON OA MB Select the printer in the printer name list and then click Continue If the printer does not appear in the list wait for a minute and then click Rescan 9 Enter hpsetup as the network
77. figure the printer for an 802 11 wireless connection The recommended method for setting up this mobile printer for wireless communication with a single computer is using an ad hoc network However you might want to set it up on an existing infrastructure network that uses a wireless access point WAP For an overview of 802 11 wireless printing see About 802 11 E NOTE 802 11 printing is available through 802 11 wireless printer cards that are included with certain printer models For a description and illustration of the 802 11 wireless printer card see Installing and using 802 11 and Bluetooth accessories Also the sending device must have built in 802 11 capability or an 802 11 wireless card installed About the wireless protile switch A The printer includes an 802 11 wireless profile switch so you can store settings for up to three 802 11 computers or networks This allows you to easily move the printer from home to office or between any three wireless network environments When you install the printer driver from the Starter CD and select Wireless for the connection type the 802 11 wireless protile settings are stored in the current position of the wireless profile switch Once you have installed the software using a wireless connection you can configure the three wireless profile settings to match the wireless networks you want to use The wireless profile settings used by each switch position 1 2 and 3 can be con
78. figured using the following tools Toolbox Windows When the Toolbox is communicating with the printer you can use it to configure wireless profiles NOTE If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS e Wireless Profile Configuration Utility Windows You can use this tool to set up multiple printers at one time using a USB Flash drive See To configure multiple printers for 802 11 Windows e HP Deskjet 460 Network Setup Tool Mac OS This tool automatically launches during installation or you can use it later to configure 802 11 wireless protiles See HP Deskjet 460 Network Setup Tool Mac OS For instructions on configuring 802 11 wireless profiles after software installation see Configuring and using 802 11 wireless protiles Configuring the printer 53 About 802 11 wireless network settings 54 In order to connect to an 802 11 wireless network you need to know the network settings If you do not know the settings for a network you will need to get this information from a network administrator You can configure the following 802 11 options for each profile Wireless Network Name SSID By default the printer looks for an ad hoc network called hpsetup This is the wireless network name or SSID Your network may have a different SSID Communication mode There are two communication mode options for an
79. g the battery 2 1 Battery Supplies power to the printer 2 Battery release slider Slides to release the battery Charging and using the battery WARNING Charge the battery for 4 hours before using the battery for the first time Because the battery is normally warm while it is charging do not charge it in a briefcase or other contined space as this might cause the battery to overheat E NOTE The AC adapter is normally warm to the touch when plugged into an AC outlet E NOTE Wireless printing uses more battery power than wired printing See Installing and using the battery for information on checking the battery charge level 16 Chapter 2 Installing and using accessories To install the battery A NOTE You can install the battery with the printer turned on or off 1 Slide the battery into the battery slot at an angle until the contacts on the battery are flush with the contacts in the battery slot The battery contact cover slides open 2 Push the battery into the battery slot until the battery clicks into place 3 Plug in the AC adapter and turn on the printer Allow the battery to charge for four hours before using the battery for the first time Subsequently the battery charge light is green when the battery is charging and turns off when the battery is fully charged 4 After the battery is fully charged you can use the printer without connecting to the AC power supply To remove the battery 1
80. gdom www hp com support United Arabic Emirates UAE 600 54 4747 United States 1 800 474 6836 Uruguay 0004 054 177 U S Virgin Islands 1 800 711 2884 Vatican City www hp com support Venezuela 0 800 474 68368 Caracas 58 212 278 8666 Vietnam 84 8 823 4530 West Africa English soeaking countries regions West Africa French speaking countries regions 33 1 4993 9230 Yemen 971 4 224 9189 For support information call your HP service provider Obtaining HP telephone support 115 Hewlett Packard limited warranty statement HP product Duration of Limited Warranty Software 90 days Accessories 90 days Print cartridges Until the HP print cartridge has been depleted of HP ink or until the end of warranty date printed on the cartridge whichever occurs first Printer peripheral hardware see below for details 1 year For more detailed warranty information see http www hp com support inkjet_warranty Extent of limited warranty 1 a a s ed Hewlett Packard warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation
81. he latest software product operating system and support information hito www hp com support dj460 Toolbox Windows The Toolbox provides easy step by step solutions to common printing problems See Toolbox Windows Obtaining HP telephone support During the warranty period you can obtain assistance from the HP Customer Care Center Before you call To assist our Customer Care Center representatives to serve you better prepare the following information before calling l Print the printer configuration page See Understanding device information pages for instructions on how to print this page If the printer does not print get the following information ready a Product name b Serial number Check the back of the printer Check the operating system that you are using such as Windows XP 4 Note how the printer is connected to your system USB Bluetooth or 802 11 5 Obtain the printer driver and version number of the printer software such as HP Deskjet 460 Series Version 2 325 0 0 To find the printer driver version number open the printer settings or properties dialog box and click the HP logo in the dialog box See Changing print settings If you have a problem printing from a particular application note the application and version number Obtaining electronic support 111 Telephone support numbers In many location HP provides toll free telephone support during the warranty per
82. he software ES Se E Follow the onscreen instructions to complete the removal of the printer software NOTE Ifthe uninstallation process fails restart the computer and repeat the previous steps to uninstall the software If the software was not successfully installed or the uninstaller could not be found complete the following steps to run the scrubber utility 8 Disconnect the printer from the computer 9 On the computer restart Windows 10 Insert the Starter CD into the CD drive If the CD menu appears exit the CD menu 11 Locate the scrubber utility on the Starter CD and run the utility e For Windows 98 and Windows Me use the scrub9x exe file located in the Utils Scrubber Win9x_Me folder e For Windows 2000 and later use the scrub2k exe file located in the Utils Scrubber Win2k_XP folder To uninstall the printer software Mac OS 1 If the printer is connected directly to the computer with a USB cable disconnect the printer 2 Close any running applications 3 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD 4 Click Install Driver 5 When the Main Installation dialog box appears select Uninstall from the drop down list located in the upper left part of the dialog box Chapter 4 Managing and configuring the printer 802 11 wireless connection This section describes how to set up and con
83. ility Mac OS 2 On the Test panel click Print Test Page 48 Chapter 4 Managing and configuring the printer Contiguring the printer This section describes connecting to the printer and sharing the printer with other computers that are on the same network E NOTE Ifyou are connecting the printer to a computer running Windows XP 64 bit download the printer software from http www hp com support dj460 and install using Add Printer from the Printers or Printers and Faxes folder 393 Ey NOTE You must have administrator privileges to install a printer driver in Windows 2000 and later Direct connection Connect the printer directly to your computer with a USB cable For information about connecting the printer wirelessly see 802 11 wireless connection or Bluetooth wireless connection 393 B NOTE Ifyou install the printer software and connect a printer to a computer running Windows you can connect additional printers to the same computer with USB cables without reinstalling the printer software Installing the printer software and sharing the printer Windows When setting up the printer HP recommends that you connect the printer after you install the software because the installation program is designed to provide you with the easiest setup experience To install the software before connecting the printer recommended It is recommended to install the Toolbox which provides status and maintenance information about your
84. ing Check the wireless settings e Make sure the wireless profile switch on the back of the printer is switched to the correct wireless profile you are using Make sure you are using a profile that was configured during installation See 802 1 wireless connection e f you cannot communicate with the printer after completing the software installation and removing the USB cable then one or more of the following wireless settings might be incorrect e Network name SSID Communication mode infrastructure or ad hoc e Channel ad hoc networks only e Security settings such as Authentication Type and Encryption For more information on configuring wireless settings see 802 11 wireless connection and Bluetooth wireless connection e To configure Bluetooth settings or monitor printer status such as ink levels using the Toolbox Windows you must connect the printer to your computer with a USB cable Check the network communication PING is a basic program that sends a series of packets over a network or the Internet to a specitic device in order to generate a response from that device The other device responds with an acknowledgment that it received the packets PING verifies whether a specific device on a network or the Internet exists and is connected To PING the printer 1 Print a wireless configuration page See To print a wireless configuration page 2 Using the IP address on the configuration page PING the printer
85. ing to another country region see the online help called Traveling with your HP Mobile Printer for regional cartridge compatibility information This help is available through the Toolbox Windows HP Printer Utility Mac OS or Toolbox software for PDAs Pocket PC and Palm OS Use only the power adapter that is supplied with the printer Do not use any other voltage transformer or converter The power adapter can be used with AC power sources of 100 to 240 volts 50 or 60 Hz Remove the battery if you will not be using the printer for more than a month When traveling with photo paper pack it flat so it doesn t warp or curl Photo paper should be flat before printing If the corners of the photo paper curl more than 10 mm 3 8 inch flatten the paper by putting it in the resealable storage bag then rolling the bag on a table edge until the paper is flat Chapter 1 Getting started 2 Installing and using accessories This chapter provides information on optional accessories such as the battery and wireless printer cards that are included with certain printer models To order accessories see Accessories Installing and using the battery The lithium ion rechargeable battery comes with the HP Deskjet 460cb 460wf and 460wbt printers It is also available for purchase as an optional accessory See HP supplies and accessories Battery satety Use only the battery designed specifically for the printer See HP supplies and acce
86. int a configuration page to check printer media settings for direct printing This information will verify whether you are loading the correct media size and type before printing See Understanding device information pages Using memory devices 37 5 Insert the card containing the DPOF file into the correct card slot on the printer Make sure the side of the card with the connecting pins or holes is placed into the printer first CAUTION If you do not insert the edge with card connector into the printer first you can damage the card the printer or both The Resume light will blink after a few seconds if there is a DPOF file on the card 6 Press Resume button to print the images The printer will automatically recognize the DPOF file on the memory card and print the images according to the specifications you set in the file If it is a large tile the printer might take some time to print after you press Resume button N CAUTION Do not remove the memory card until the print job is completed Otherwise the print job will be canceled E NOTE Printing might take several minutes depending on print settings and the complexity of the image 38 Chapter 3 Using the printer 4 Managing and configuring the printer This chapter describes tools to manage the printer such as the Toolbox Windows HP Printer Utility Mac OS and Toolbox software for PDAs Pocket PC and Palm OS Other topics describe how to print configurat
87. inter and unplug the power cord before cleaning the printer If using the optional battery turn off the printer and remove the battery before cleaning Cleaning the printer When you clean the printer follow these guidelines e Clean the outside of the printer with a soft cloth moistened with mild detergent and water 393 Ey NOTE Clean the printer only with water or water mixed with a mild detergent Using other cleaners or alcohol can damage the printer e Clean the inside of the front access cover with a dry lint free cloth N CAUTION Be careful not to touch the rollers Skin oils on the rollers can cause print quality problems Maintaining the printer 69 Cleaning the print cartridges If printed characters are incomplete or if dots or lines are missing from the printouts you might need to clean the print cartridges These are symptoms of clogged ink nozzles which can result from prolonged exposure to air A NOTE Before you clean the print cartridges make sure the print cartridge ink levels are not low or empty Low ink levels can also cause incomplete characters missing lines or dots on the printouts Check the print cartridge lights to make sure they are not on See Printer lights reference You can also check the status of the print cartridges from the Printer Status tab in the Toolbox Windows or HP Printer Utility Mac OS Replace any low or empty print cartridges For instructions see Replacing the print cartridges
88. inter ignores any other device that tries to establish a connection The device must wait until the original connection is closed before it can establish a new connection Bluetooth wireless settings options aao o E NOTE In order to change the printer s Bluetooth settings you must connect the printer to your computer 29 E with a USB cable To see the Bluetooth specific information for your printer print a wireless configuration page See To print a wireless configuration page Bluetooth device address This is the address by which Bluetooth devices identify the printer You cannot change the printer s Bluetooth device address Bluetooth device name When a device discovers the printer it displays the printer s Bluetooth device name The printer ships with a default Bluetooth device name HP Deskjet 460 serial number This option allows you to change the printer s Bluetooth device name In order to change the printer s name you must connect the printer to your computer with a USB cable NOTE Up to 60 characters can be entered and saved for the Bluetooth printer name You can print a wireless configuration page to see the full 60 character name NOTE The printer s Bluetooth device name appears in Bluetooth applications only In the Windows Printers folder the printer is identified as the HP Deskjet 460 series Configuring the printer 63 64 To change the printer s Bluetooth device name Windows Connec
89. iod However some of the support numbers listed below might not be toll free For the most current list of telephone support numbers see htip www hp com support Country Region Telephone number Albania Algeria 33 1 4993 9230 Anguilla 1 800 711 2884 Antigua and Barbuda 1 800 711 2884 Argentina 0 800 555 5000 Capital Federal Buenos Aires 54 1 1 4708 1600 Aruba 800 8000 800 71 1 2884 Australia 1300 721 147 1902 910 910 out of warranty Austria www hp com support Bahamas 1 800 711 2884 Bahrain 17212049 Barbados 1 800 711 2884 Belgium www hp com support Belize 811 800 711 2884 Bermuda 1 800 711 2884 Bolivia 0 800 100 293 Bosnia Hercogovina Brazil 0 800 709 7751 Sao Paulo 55 1 1 4004 775 1 British Virgin Islands 1 800 711 2884 Bulgaria Canada 1 800 474 6836 Mississauga Area 905 206 4663 Cayman Islands 1 800 711 2884 Chile 800 360 999 China 10 68687980 8008 103888 Colombia 01 8000 5 1 4746 8368 Bogota 571 606 9191 Costa Rica 0800 01 1 1046 Croatia Cyprus 800 9 2654 Czech Republic 810 222 222 112 Appendix C Support and warranty Country Region Denmark Telephone number www hp com support Dominica 1 800 711 2884 Dominican Republic 1 800 711 2884 Ecuador 1 999 119 800 71 1 2884 Andinatel 1 800 225 528 800 71 1 2884 Pacifitel Egypt 02 6910
90. ion 100 paper output problem 89 paper skew problem 89 sizes supported 23 special 29 specifications 2 tray capacities specitications 25 memory card as disk drive 31 printing from 31 37 transferring to computer 31 memory card slots 12 memory devices printing from 37 memory included in printer IS MMC 12 mobile devices printing from 30 mobile phones printing from 32 MSDSs Material Safety Data Sheets 122 Multimedia card MMC 12 myPrintMileage 41 N network connecting the printer 49 HP Deskjet 460 Network Setup Tool Mac OS 44 noise specifications 126 Normal mode 83 O online help sources of 10 operating environment specifications 126 operating systems system requirements 126 ordering information supplies and accessories 99 ozone depleting chemicals in product 121 P Palm OS Printboy instructions 35 Printboy utility 35 printing from 35 Palm OS device install a wireless card 35 paper clearing jams 89 paper feed problems 89 See also media special 29 specifications 21 PDAs printing from 33 35 Toolbox software for PDAs Pocket PC and Palm OS 44 phones printing from 32 photo media sizes supported 24 photo paper sizes supported 24 photo print cartridge ordering information 100 travel holder 99 photographs 4800 x 1200 optimized dpi 22 guidelines for printing 30 HP Photo Printing Software 37 printing 30 six ink color 30 transferring to computer 31 PictBridge 31 PictBridge compatible c
91. ion and diagnostic pages connect the printer directly to your computer using a USB cable and how to connect to the printer using an 802 11 or Bluetooth wireless connection Managing the printer The following sections provide information on printer management tasks and tools Overview of printer management tasks The following table lists the tools that can be used to manage the printer 393 Ey NOTE The following table lists the most common tools that are used for administrator functions Specific procedures might include other methods If you want fo use these tools Toolbox Toolbox Windows HP Printer Utility HP Deskjet 460 Windows software for printer driver Mac OS Network Setup PDAs see Changing Tool Mac OS Pocket PC print settings and Palm OS To monitor the printer Media and supplies usage vV View battery status vV vV vV View print cartridge status vV v vV ink levels Understand printer lights vV vV vV To administer the printer Printer maintenance v v Configure power settings vV Configure wireless settings v v vV Set up alerts and notifications vV Managing the printer 39 Toolbox Windows The Toolbox provides status and maintenance information about the printer It also provides links to this guide for help in performing basic printing tasks and solving problems You can also configure 802 1 1 and Bluetooth wireless settings for wireless printing aao E NOTE Ifthe Toolbox was not i
92. ize the path to the CD drive that you type verity that you are specifying the correct drive letter e If the computer cannot recognize the Starter CD in the CD drive inspect the CD for damage You can download the printer driver trom http www hp com support dj460 e In the Windows device manager make sure that the USB drivers have not been disabled Reinstall the printer sottware If you are using Windows and the computer cannot detect the printer run the Scrubber utility located in the Utils Scrubber folder on the Starter CD to perform a clean printer driver uninstallation Restart your computer and then reinstall the printer driver See Uninstalling the printer software Troubleshooting installation issues 91 Problems setting up 802 11 or Bluetooth wireless communication If you have problems printing using an 802 11 or Bluetooth wireless connection try the following suggestions For more information on contiguring wireless settings see 802 11 wireless connection and Bluetooth wireless connection NOTE To enable 802 11 wireless communication you must complete the wireless installation by running the installer program on the Starter CD You can set the wireless communication settings from the Toolbox Windows if you are connected using a USB cable but until you run the installer and set up the printer for wireless communication you cannot print using an 802 11 wireless connection Follow these general steps and use the infor
93. k the Information tab and then click HP Instant Support A NOTE Do not bookmark the Web pages that are used to open HP Instant Support If you bookmark the site and connect to it by using the bookmark the pages will not contain the current information Managing the printer 45 myPrintMileage Windows myPrintMileage is a service that HP provides for tracking your device usage This service helps you forecast device usage and plan the purchase of supplies It consists of two parts e myPrintMileage website e myPrintMileage AutoSend a utility that periodically updates the device usage information on the myPrintMileage website To use myPrintMileage you must have the following e Toolbox Windows installed e Internet connection e Device connected 394 NOTE HP recommends that you enable myPrintMileage to send data for three to six months to allow a meaningful amount of data to accumulate on the myPrintMileage website On the myPrintMileage website you can view a print analysis that includes e The amount of ink you have used e Which inks you use the most e The estimated number of pages you can print with the remaining ink To access myPrintMileage Toolbox Windows e Open the Toolbox see Toolbox Windows Click the Information tab click myPrintMileage and then follow the onscreen instructions Windows taskbar e Right click the Toolbox icon in the Windows taskbar click myPrintMileage and then select View my
94. l that provides self help and Windows troubleshooting tips to diagnose and solve your printer problems It also includes printer usage information which helps you understand your printing patterns This e service can be accessed through the Toolbox See HP Instant Support Windows for more information Visit World Wide Web Provides the latest printer information ort dj460 htto www hp com su Chapter 1 Getting started Understanding the printer parts Front view Input tray extension not included in models for some countries regions Slides up to support legal size print media This prevents possible media feed problems 2 Input tray Holds the media Remove media and close this tray when the printer is not in use 3 Wide media paper guide Letter legal and A4 are loaded flush against this guide 4 Media width guide Adjusts to accommodate different media sizes Slide to the right to accommodate narrow media This automatically slides the narrow media guide to the left to ensure that media is aligned for correct print margins Narrow media guide When you move the media width guide to the right this guide automatically slides to the left to accommodate narrower media 6 Print cartridge latches Litt these latches for easy removal and insertion of print cartridges 7 Print cartridge cradle compartments Holds the print cartridges 8 Front access cover Pro
95. less configuration page to view 802 11 information such as 802 11 settings for different wireless profiles and Bluetooth information such as Bluetooth device name To print a demo page Hold down amp Power button and press p Resume button once You can print a demo page to verify that you printer is working However if you want to verity that the printer is connected to the computer correctly or that the printer software is working correctly print a test page from the General tab in the Printer Properties dialog box Windows or the configuration page from the Device Information panel in the HP Printer Utility Mac OS Understanding device information pages 47 Printing device information pages from the sottware You can connect to the printer to print the following device information pages from the printer software To print a test page from the Toolbox Windows 1 Open the Toolbox See Toolbox Windows 2 Click the Printer Services tab 3 Click Print a Demo Page E NOTE If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS To print a configuration page from the printer driver Windows 1 Open the printer driver See Changing print settings 2 Click Properties 3 Click the Services tab 4 Click Print Configuration Page To print a test page trom the HP Printer Utility Mac OS 1 Open the HP Printer Utility See HP Printer Ut
96. less printer card Open the Toolbox See Toolbox Windows Click the Printer Services tab Click Bluetooth Settings Set the Bluetooth wireless options you want For descriptions of the Bluetooth wireless options see Bluetooth wireless settings options Atter you have set the options you want click OK A warning dialog box appears Click OK to close the warning dialog box In the Toolbox select the HP Deskjet 460 Series Bluetooth driver in the drop down menu 10 Close the Toolbox The printer ignores any other device that tries to establish a connection The device must wait until the original connection is closed before it can establish a new connection Chapter 4 Managing and configuring the printer To configure Bluetooth wireless settings Mac OS Bluetooth connections are supported in Mac OS X 10 3 and later provided Bluetooth hardware is included or installed in your computer 1 Connect the printer to your computer with a USB cable N Insert the Bluetooth wireless printer card into the CF slot in the printer See Installing the 802 11 or Bluetooth wireless printer card Open the HP Printer Utility See HP Printer Utility Mac OS Select the printer and click Launch Utility Click the Bluetooth Settings panel nM bh w Set the Bluetooth wireless options you want For descriptions of the Bluetooth wireless options see Bluetooth wireless settings options 7 Click Apply Now The pr
97. lick the Macintosh HD icon on the desktop Select Library and then select Printers 2 3 Select hp select Utilities and then select HP Printer Selector 4 Select the printer and then click Launch Utility HP Printer Utility panels The following options are available on the HP Printer Utility Panel Contents Information And Support Printer Settings Supplies Status Displays ink levels and information for the print cartridges WOW Prints a sample page to view the print output quality HP Support Provides access to the HP website where you can register the printer find support for the printer and find information about returning and recycling used printing supplies Clean Cleans the print cartridges Device Information Prints a contiguration page that provides information about the printer Travel Info Provides information about purchasing print cartridges while traveling Align Aligns the print cartridges for best possible print quality Test Prints a test page to help identify printing problems Calibrate Color Adjusts color to correct problems with tint Direct Print Settings Specities paper type size and print quality for Digital Print Order Format DPOF and personal digital assistant PDA printing Power Management Displays battery charge level and provides setting to turn off the battery after a specified period of time Network Settings Configures IP settings for network
98. lity and speed as printing with a cable The Hardcopy Cable Replacement Profile provides the same basic functionality as the Serial Port Profile with the addition of bi directional communication e g messages such as out of paper out of ink and job status It also supports all of the functions offered with HP all in one devices such as printing scanning faxing and copying Unlike the Basic Printing Profile the Hardcopy Cable Replacement Profile requires you to have the printer driver installed on the computer you are printing from so it is primarily useful for printing from a PC Configuring the printer 67 68 Chapter 4 Managing and configuring the printer 5 Maintaining and troubleshooting This chapter explains basic printer maintenance and troubleshooting You can find information about the state of the printer and the print cartridges from the Toolbox Windows the HP Printer Utility Mac OS and the Toolbox software for PDAs Pocket PC and Palm OS if you have one of these installed You can also perform maintenance functions from these utilities Maintaining the printer The printer does not require scheduled maintenance except for replacing the ink service module See Replacing the ink service module You should attempt however to keep the printer free of dust and debris This cleaning keeps the printer in peak condition and might also make the diagnosis of problems easier WARNING Turn off the pr
99. load this application if it is available for your phone and not preinstalled Other printing applications might be available from your phone manutacturer that support this printer NOTE HP Mobile Printing Application version 2 0 and later are supported You can download the latest version from http www hp com support dj460 or from your phone manufacture s website See the documentation for your phone s printing application for information on printing items such as e Images e Messages Email short message service SMS and multimedia messaging system MMS e Contacts e Calendar e Notes To install the Mobile Printing Application on the phone 32 Use the following steps to install the Mobile Printing Application on your phone if it is not already installed For help using these steps see your mobile phone documentation or visit the manufacturer s support website 1 Download the Mobile Printing Application to a computer from http www hp com support dj460 or from your phone manufacturer s website In this example the name of the downloaded tile is print sis 2 Transfer the print sis file from the computer to the phone using one of the following methods e Email Attach the print sis file to an email send the email to your email address then open the email on your phone e Bluetooth If your computer has Bluetooth use your computer s Bluetooth utility to discover the phone then send the print sis file from the
100. mation in the following sections to troubleshoot wireless connection problems Windows 1 Check the wireless printer card See Check the wireless printer card 2 Check the wireless settings See Check the wireless settings 3 Manually assign the IP address for the printer in the Ports tab of the printer properties 4 PING the printer See Check the network communication Mac OS 1 Check the wireless printer card See Check the wireless printer card 2 Delete and re add the printer in the Print Center Mac OS 3 PING the printer See Check the network communication Check the wireless printer card 92 e Make sure the wireless printer card is inserted properly See Installing the 802 11 or Bluetooth wireless printer card e Make sure you inserted the wireless printer card before or after and not during printer initialization e Ifthe light on the wireless printer card is not on do the following a Remove the wireless printer card b Turn off the printer wait a few seconds and then turn it back on again c Reinsert the card when the printer is in the Ready state If there is no response repeat this procedure a few times If there is still no response contact HP See Support and warranty e To see if wireless printer card is working try printing using another wireless device If you still cannot print the wireless printer card might be faulty Replace the card if necessary Chapter 5 Maintaining and troubleshoot
101. mbly and repair Printer packaging The packaging materials for this printer have been selected to provide maximum protection for the least cost possible while attempting to minimize environmental impact and facilitate recycling The rugged design of the printer assists in minimizing both packaging materials and damage rates Disposal of waste equipment by users in private household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product HP products and supplies HP s Planet Partners recycling service provides an easy way to recycle any brand of computer equipment or HP printing supplies HP s state of the art processes ensure that your unwanted hardware or HP printing supply is recycled in a way that conserves resources For more information se
102. mi Gloss 4 by 6 inches with tab HP Everyday Photo 10 by 15 cm AO sheets Asia Pacific Y2144A Paper Semi Gloss 4 by 6 inches with tab HP Everyday Photo A4 100 sheets Asia Pacific Q2511A Paper Semi Gloss 210 by 297 mm 8 27 by 11 69 inches HP Everyday Photo A4 40 sheets Asia Pacific Y2143A Paper Semi Gloss 210 by 297 mm 8 27 by 11 69 inches Supplies 103 Media HP Everyday Photo Paper Matte HP Premium High Gloss Film HP Premium High Gloss Film HP Premium High Gloss Film HP Premium Plus Photo HP Premium Plus Photo HP Premium Plus Photo HP Premium Plus Photo HP Premium Plus Photo HP Premium Plus Photo HP Premium Plus Photo Size A 215 9 by 279 4 mm 8 5 by 11 inches A 215 9 by 279 4 mm 8 5 by 11 inches A4 210 by 297 mm 8 27 by 11 69 inches A4 210 by 297 mm 8 27 by 11 69 inches 10 by 15 cm 4 by 6 inches borderless A4 210 by 297 mm 8 27 by 11 69 inches 10 by 15 cm 4 by 6 inches with tab 10 by 30 cm 4 by 12 inches 10 by 15 cm 4 by 6 inches borderless A 215 9 by 279 4 mm 8 5 by 11 inches A 215 9 by 279 4 mm 8 5 by 11 inches 104 Appendix B HP supplies and accessories Quantity 100 sheets 50 sheets 20 sheets 50 sheets 20 sheets 20 sheets 20 sheets 20 sheets 60 sheets 20 sheets 25 sheets Availability China China Europe Europe Asia Pacific Asia Pacific
103. mmunications Commission in 47 cfr 15 105 has specified that the following notices be brought to the attention of users of this product This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Shielded cables Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encourage
104. n e You created a DPOF file on your digital camera memory card if you are trying to print directly trom the card See Printing from memory cards and USB Flash drives 78 Chapter 5 Maintaining and troubleshooting Resolving printing problems This section provides solutions to common printing problems Printer shuts down unexpectedly Check the power and power connections Make sure the printer is connected firmly to a functioning alternating current AC power outlet See Printer specifications for voltage requirements All printer lights are blinking A non recoverable error has occurred Turn the printer off and turn it back on If the printer does not turn off or on unplug the power connector from the back of the printer wait a few seconds and then plug it in again If the problem persists contact HP See Support and warranty Printer is not responding nothing prints Check the printer See General troubleshooting tips Check the printer software installation If the printer is turned off when printing an alert message should appear on your computer screen if no message appears the printer software might not be installed correctly To resolve this uninstall the software completely and then reinstall the printer software See Uninstalling the printer software Check the cable Make sure both ends of the USB cable are secure Check the wireless connection e Printing larger tiles using a Bluetooth wireless
105. nality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance 10 HP s Limited Warranty Statement is valid in any country region where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service are available from any authorized HP service facility in countries regions where the product is distributed by HP or by an authorized importer 116 Appendix C Support and warranty Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other
106. nches Borderless Photo 10 by 15 cm 100 by 150 mm 3 93 x 5 9 inches Borderless Photo 10 by 15 cm with tab 100 by 150 mm 3 93 x 5 9 inches _ Photo L with tear off tab 89 by 127 mm 3 5 by 5 inches Borderless Photo L 89 by 127 mm 3 5 by 5 inches 00 Borderless Photo L with tear off tab 89 by 127 mm 3 5 by 5 inches Photo media sizes between 89 by 127 mm 3 5 by 5 inches and 216 by 279 mm 8 5 by 11 inches Other media L 89 by 127 mm 3 5 by 5 inches L with tab 89 by 127 mm 3 5 by 5 inches 2L 178 by 127 mm 5 by 7 inches 2L with tab 178 by 127 mm 5 by 7 inches Custom sized media between 76 2 to 216 mm wide and 102 to 356 mm long 3 to 8 5 inches wide and 4 to 14 inches long These media sizes support manual duplex printing See Printing on both sides duplexing Windows Chapter 3 Using the printer Understanding supported media types and weights Type Weight Capacity Paper 64t 090g m Upto 50 sheets of plain paper 16 to 24 lb bond 5 mm or 0 2 inch stacked Photo paper 5 to 12 mils Up to 10 sheets Transparencies Up to 20 sheets Labels Up to 20 sheets Cards Up to 162 g m Up to 5 sheets 90 Ib index Envelopes 75 to 200 g m Up to 5 envelopes 20 to 53 lb bond Selecting print media 25 loading media E NOTE To print on special and custom sized media you can use the Printing Shortcuts tab Windows only Open the printer driver select the Printing Shortcuts tab and
107. ns 89 Media is not picked up from the input tray 1 eee eee 89 PORE SkKeW 2 cameos oes boos ees een 4 bee conc eeetaers eeubemeseeuesad 89 Paper GUipUl problem lt 2 o226e48e0eSSS5 ees 5 nidri miti id REhEE ERED SEES 89 CICGIINGMWOIMS sista hates wd wos oes Se eo ae de Gud ete t ee awd ee hbeeee weyers 89 Troubleshooting installation issues 6 ee ne eee eee 91 Problems printing an alignment page 2 2 ee eee eee 91 Problems installing software 240 644 288k ends Ree eee ed eodene bees eeeedoedews 91 Problems setting up 802 11 or Bluetooth wireless communication 0058 92 A Printer lights reference Printer buttons and lighis 2 lt 3 lt 220 05 04044 445 444 t rn eee stow cs eae esas o 4 95 Prinier ighi PANeMtS 4540 6 ou cre ead ke ee heed eed oes oat hee ene eed ye os Oe 96 B HP supplies and accessories Ordering printing supplies online 0 ee ee eee 99 PCCCSSONGSs os GSR SEAS er Ree Ga we eg SO CA oa pes eee a se essa oes 99 SUDDNeSia sac dan seca eeeubese eed eeueeee uae nde ye see etieereeneeeesdnas 100 Print COMMOGCS 2 408 2546494 Cee HSS eed G6u Goes ode bee AEE EERE RANE 100 ae e EPERE EEE bated eee ogee eoN bee dee eew eked ee eee eens ews 100 C Support and warranty Obtaining electronic support onana eee ee eee 111 Obtaining HP telephone support 1 anaana eee eee eee 111 Pee VOU Clg aoa oe eh eneo E rE ERSA IREE FERET EENE OS 111 Telephone support numbers 6 ee ee eee eens 1
108. nstalled with the other printer software components you can install it using the installation program on the Starter CD 799 Ey NOTE To configure Bluetooth settings or monitor printer status such as ink levels using the Toolbox you must connect the printer to your computer with a USB cable E NOTE If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS To open the Toolbox 1 Click the Start button and then point to Programs 2 Point to HP Deskjet 460 Series and then click HP Deskjet 460 Series Toolbox Toolbox tabs The Toolbox contains tabs where you can view product information and change configuration settings For more detailed information about the options on these tabs right click each option in the Toolbox window and select What s This 40 Chapter 4 Managing and configuring the printer Tabs Contents Printer Status Selected printer Displays a list of installed printers that are supported by the Toolbox e Ink level information Shows estimated ink levels for each cartridge e Power Status Displays power source AC or battery and percentage of battery charge remaining if the battery is installed e Wireless Strength Shows the signal strength of the wireless connection between the printer and the computer Supplies information Provides access to website where you can order printer supplies and accessories online e Ca
109. nt Support provides the following information about your device e Easy access to troubleshooting tips Provides tips that are customized for your device e Resolution of specific device errors Provides immediate access to information that can help you resolve error messages specific to your device To see a description of the problem as well as recommendations for solving or preventing the problem click the link within the message To see a list of past device errors click Alerts on the left side of the HP Instant Support page e Notification of device driver and firmware updates Alerts you when there is a firmware or driver update with a message that appears on the HP Instant Support homepage Click the link within the message to go directly to the download section of the HP website e Obtaining support services Provides a list of the support services that are available for your device e Managing ink and media usage myPrintMileage Helps you manage and forecast printer supplies usage Chapter 4 Managing and configuring the printer e Self diagnostic testing for your device Runs a diagnostic test of your device Select Printer on the Self Help menu on the Instant Support page to start diagnosing the devices HP Instant Support checks the computer and a list of configured devices appears When you select the device that you want to diagnose HP Instant Support helps you with tasks such as making sure that you have the latest
110. ocument To print on special and custom sized media Mac OS 1 Load the appropriate media See Loading media 2 On the File menu click Page Setup 3 Select the media size 4 To set a custom media size complete the following steps a Click Custom Paper Size in the Settings drop down menu b Click New and then type a name for the size in the Paper Size Name box c In the Width and Height boxes type the dimensions and set the margins d Click OK e Click Save On the File menu click Page Setup and select the new custom size Click OK On the File menu click Print Open the Paper Type Quality panel 0 ON A UW Click the Paper tab and select the media type 10 Change any other desired settings and click Print Printing on special and custom sized media 29 Printing trom mobile devices The printer supports printing from a variety of mobile devices and memory cards such as e Cameras e Mobile phones e PDAs Printing digital photographs You can print photographs directly from a digital camera or directly from a memory card or you can transfer the photos from the card or camera to your computer and print them from a software application such as HP Photo Printing Software Also you can print photos directly from a PictBridge compatible camera If your digital camera uses a Type CompactFlash CF card SD card or MMC you can insert the card into the printer to print your photos Your camera mus
111. of any product will be uninterrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP or c Operation outside the products specifications d Unauthorized modification or misuse For HP printer products the use of a non HP print cartridge or a refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled print cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a detective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or retund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functio
112. ot work try turning the printer off and then on again and resend the print job Media jam or carriage stall e Clear the jammed paper See Troubleshooting installation issues After clearing the jam press Resume button to continue the print job If no paper jam exists press Resume button If this does not work try turning the printer off and then on again and resend the print job Media jam or service station stall e Clear the jammed paper See Troubleshooting installation issues After clearing the jam press Resume button to continue the print job If no paper jam exists press Resume button If this does not work try turning the printer off and then on again and resend the print job Printer light patterns 97 Light description and light pattern Explanation and recommended action Resume light blinks left and right print cartridge lights on Media jam or pick motor stall e Clear the jammed paper See Troubleshooting installation issues After clearing the jam press Resume button to continue the print job If no paper jam exists press Resume button If this does not work try turning the printer off and then on again and resend the print job Resume light blinks left and right print cartridge lights cycle Media jam or switch motor stall e Clear the jammed paper See Troubleshooting installation issues After clearing the jam press Resume button to continue the print job
113. oto paper should be flat before printing If the corners of the photo paper curl more than 10 mm 3 8 inch flatten the paper by putting it in the resealable storage bag then rolling the bag on a table edge until the paper is flat Transparencies Use Best mode to print transparencies This mode provides longer drying time and ensures that the ink dries completely before the next page is printed In this mode printing takes longer and more memory is required from your computer Load transparencies print side up and the adhesive strip pointing towards the front of the printer The print side of the transparencies is the rougher side Remove each sheet as it prints and set it aside to dry Allowing wet media to stack up might cause smearing Custom sized media Use only custom sized media supported by the printer If your application supports custom sized media set the media size in the application before printing the document If not set the size in the printer driver You might need to reformat existing documents to print them correctly on custom sized media 22 Chapter 3 Using the printer Understanding specitications for supported print media This section provides information regarding the sizes types and weights of media that the printer supports It also provides information on the tray capacity Use HP media for optimum print quality See HP supplies and accessories 393 Ey NOTE Borderless printing is available only with
114. overy 66 encryption required 65 overview 19 private mode 65 public mode 65 setting up a wireless connection troubleshooting 92 USB adapter installing 18 wireless contiguration page 47 wireless printer card lights 18 wireless printer card installing 18 wireless profiles 67 wireless settings descriptions 63 bonding Bluetooth 66 buttons printer 95 C cables regulatory compliance 119 calibrating color 75 cameras printing digital photographs from 30 canceling a print job 27 capacities tray 25 cards sizes supported 23 CD Starter 10 CF card 12 CFCs in product 121 Index chlorofluorocarbons in product 121 cleaning print cartridges 70 cleaning the printer 69 color calibrating 75 troubleshooting 86 87 CompactFlash card 12 configuration page printing 47 configuration page wireless 47 consumption ink 121 paper 121 power 121 custom sized media loading 22 printing on 29 sizes supported 24 cut off pages troubleshooting 81 D declaration of conformity demo page printing 47 device address Bluetooth 63 device information pages 47 device name Bluetooth 63 diagnostic page printing 47 digital photographs printing 30 Digital Print Order Format DPOF printing 30 37 discover Bluetooth 66 Documents To Go 35 dots per inch dpi 125 dpi dots per inch 125 DPOF See Digital Print Order Format duplex printing See two sided duplex printing E EMI statement Korea 119 encryption re
115. pe e Do not allow the printer to print media that is smaller than the print job If you are doing borderless printing make sure the correct media size is loaded If you are using the incorrect size ink smears might appear on the bottom of subsequent pages e Some types of media do not accept ink well ink will dry more slowly and smearing might occur See Selecting print media Ink is not tilling the text or graphics completely Check the print cartridges Check to make sure that both print cartridges are installed and functioning correctly Print cartridges might need to be cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Try removing and reinstalling the cartridges making sure they snap firmly into place See Replacing the print cartridges Check the media type Some media types are not suitable for use with the printer See Selecting print media Resolving printing problems 85 Output is faded or dull colored Check the print mode The Fast Normal and Fast Draft modes in the printer driver allow you to print at a faster rate and are good for printing drafts For better results select Normal or Best mode Check the paper type setting When printing on transparencies or other special media select the corresponding media type in the printer driver See Printing on special and custom sized media Check the print cartridges Check to make sure that both print ca
116. product 121 Hazardous materials This HP product contains the following materials that may require special handling at end of life e Lead in solder e A lithium ion rechargeable battery Battery specitications The following table provides specifications for the battery Specification Value Battery part number C8263A Battery material Lithium ion Battery type Cylindrical Quantity per product 3 Weight 178 grams 6 3 ounces Lithium type Gel Battery manufacturer Samsung South Korea NOTE The lithium ion rechargeable battery is mercury free The battery may require recycling or proper disposal at end of life gt Batterij niet weggooien maar inleveren als KCA Bij dit produkt zijn batterijen geleverd Wanneer deze leeg zijn moet u ze niet weggooien maar inleveren als KCA Material safety data sheets Material safety data sheets MSDSs can be obtained from the following HP website http www hp com go msds 122 Appendix D Regulatory information Recycling Design for recycling has been incorporated into this printer e The number of materials has been kept to a minimum while ensuring proper functionality and reliability e Dissimilar materials have been designed to separate easily e Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed so that they can be accessed quickly for efficient disasse
117. quired Bluetooth energy consumption 126 envelopes sizes supported 23 127 128 environmental specifications 126 environmental sustainability program 121 error messages settings in Toolbox 41 F Fast mode 83 FCC statement 19 fonts included with printer 125 G garbled text troubleshooting 84 graphics troubleshooting 85 H hazardous materials in product 122 help online help 10 HP PCL3 enhanced 125 HP Photo Printing Software 37 HP Printer Utility Mac OS 43 HP Supplies and Accessories ordering information 99 hpshopping com 99 humidity specifications 126 image quality troubleshooting 83 information pages printing 47 Information tab Toolbox 42 infrastructure network 802 11 19 54 Ink level information window 41 ink service module replacing 76 ink smears troubleshooting 85 iPAQ printing from 33 J jams clearing 89 preventing 90 Japanese VCCI statement 120 K Korean EMI statement 119 L LED classification statement 120 lights printer 95 limited warranty statement 116 loading media 26 M Mac OS HP Deskjet 460 Network Setup Tool 44 HP Printer Utility 43 system requirements 26 maintenance printer 69 Material Safety Data Sheets MSDSs 122 maximum dpi 30 media cards sizes supported 23 clearing jams 89 custom sized 24 envelopes sizes supported 23 media width guide media width paper guide media teed problems 89 narrow media guide ordering informat
118. r 3 of the wireless protile switch on the printer 5 Enter the wireless protile information for the network that you want to connect to and then click Save Profile To configure 802 11 wireless profiles Mac OS NOTE When new 802 11 settings are sent to the printer to configure one of the wireless profiles the printer will turn off and then back on again power cycle to enable the settings 1 Select the profile to configure using the wireless profile switch on the printer See To use the wireless profile switch Double click the Macintosh HD icon on the desktop Select Library and then select Printers Select hp select Utilities and then select HP Deskjet 460 Network Setup Tool On the Welcome screen click Continue nu bh WN Select Wireless from the printer list drop down menu or USB if the printer is currently connected via a USB cable 7 Select the printer in the printer name list and then click Continue If the printer does not appear in the list wait for a minute and then click Rescan 8 Enter the wireless profile information and then click Apply 9 Click Send Settings to send the settings to the printer To use the wireless protile switch Each profile you configure in the software 1 2 and 3 corresponds to a wireless profile switch position 1 2 and 3 on the printer The current profile is the current position 1 2 or 3 of the wireless profile switch NOTE You can print a wireless
119. r provides high quality output with vibrant colors on media up to 216 mm by 356 mm 8 5 in by 14 in Finding other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources 10 Setup Poster Getting Started Provides illustrated setup information A printed version of this document comes with the printer An electronic version is available as an Adobe Acrobat Portable Document Format PDF file on the Starter CD A printed version of this document comes with Includes information about setting up the printer Guide Onscreen User s and installing the software Provides information about setting up and the printer This guide is available as a PDF file and a Guide completing basic tasks with the printer and solving printer problems Microsoft HTML Help CHM file on the Starter CD and as a CHM file and an Apple Help tile on the computer after software installation To view the CHM file your computer must be running Microsoft Windows and Internet Explorer version 4 01 or later To view the Apple Help file in the Mac OS use the Mac Help viewer If your computer does not meet these requirements use the PDF version Provides status and maintenance information Toolbox Windows about the printer such as ink levels and battery charge level and provides links to this onscreen User s Gui
120. red only by devices that have stored the printer s address See Bluetooth discovery for more information Encryption required When the Encryption required checkbox is selected all data sent to the printer is encrypted This option also automatically sets authentication The printer then requires the following e All data sent over a Bluetooth wireless connection must be encrypted e All users must enter a PIN code the first time they print See PIN code for more information NOTE All devices must send a PIN code the first time they print when Encryption required is selected See PIN code for more information Configuring the printer 65 To reset to factory default settings 393 E NOTE Using the following instructions will reset only the printer s Bluetooth settings 1 Press and hold down amp y Power button 2 While holding down y Power button press x Cancel button 4 times then press Resume button 6 times 3 Release y Power button To turn off Bluetooth To turn off Bluetooth printing remove the Bluetooth wireless printer card from the printer Bluetooth discovery Discovery is the process by which a Bluetooth enabled device detects other Bluetooth enabled devices that are within range When a device discovers the printer it displays the printer s Bluetooth device name See Bluetooth device name for more information The method of discovery varies according to the type of Bluetooth software used
121. reless network settings are e Communication mode ad hoc e Network name SSID hpsetup e Security encryption disabled 394 Ey NOTE On the Mac OS an ad hoc network is referred to as a computer to computer network To set up using ad hoc mode and factory defaults with a USB cable Windows and Mac OS You can set up your printer on a wireless ad hoc network Windows or computer to computer network Mac OS using the default settings if you have a USB cable nearby for a temporary connection Follow these steps to connect to the printer using its factory default ad hoc network settings 1 Close any running applications 2 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD 3 On the CD menu click Install Printer Driver Windows or Install Driver Mac OS 4 Follow the onscreen instructions to complete the software installation temporarily connecting a USB cable when prompted Mac OS only Complete the installation using the HP Deskjet 440 Network Setup Tool which launches automatically during setup NOTE When new 802 11 settings are sent to the printer to configure one of the wireless profiles the printer will turn off and then back on again power cycle to enable the settings To configure additional 802 11 wireless protiles after you have set up the printer see Configuring and using 802 11 wireless protiles
122. rtridge information Shows order numbers for the installed print cartridges e Preferences Allows you to set advanced Toolbox settings You can select which printer error messages appear specify whether you want to be notified by an audio alert when an error occurs and specity the types of error messages that you want to see Also you can turn on myPrintMileage AutoSend a service that HP provides to help you keep track of your device usage to help you forecast and plan the purchase of supplies See myPrintMileage Windows for more information Managing the printer 41 42 Tabs Contents Information Printer Information Printer Services myPrintMileage Provides access to the myPrintMileage website where you can view the printer hardware and print cartridge health information You can also use this service to obtain information about accumulated ink and media use See myPrintMileage Windows for more information Printer hardware Displays detailed printer information such as model firmware version service ID and other hardware related information Traveling information Provides information about purchasing print cartridges while traveling HP Instant Support Provides access to the HP Instant Support website for support services and troubleshooting tips See HP Instant Support Windows for more information Register your printer Registers your printer online How Do l Displays help for common printer
123. rtridges are installed and functioning correctly Print cartridges might need to be cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Or try removing and reinstalling the cartridges making sure they snap firmly into place See Replacing the print cartridges Check the print settings For Windows try adjusting the Saturation Brightness and Color Tone in the printer driver For the Mac OS adjust these settings from the Color Options panel under Paper Type Quality in the Print dialog box Colors are printing as black and white Check the print cartridges Check to make sure that both print cartridges are installed and functioning correctly Print cartridges might need to be cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Or try removing and reinstalling the cartridges making sure they snap firmly into place See Replacing the print cartridges Check the print settings Make sure Print in Grayscale is not selected in the printer driver See Changing print settings 86 Chapter 5 Maintaining and troubleshooting Wrong colors are printing Check the print settings e Make sure Print in Grayscale is not selected in the printer driver See Changing print settings e For Windows try adjusting the Saturation Brightness and Color Tone in the printer driver For the Mac OS adjust these settings from the Color
124. s with tab 10 by 15 cm 4 by 6 inches with tab 10 by 15 cm 4 by 6 inches with tab 10 by 15 cm 4 by 6 inches with tab 13 by 18 cm 5 by 7 inches borderless A 215 9 by 279 4 mm 8 5 by 11 inches A4 210 by 297 mm 8 27 by 11 69 inches A 215 9 by 279 4 mm 8 5 by 11 inches 210 by 297 mm 8 27 by 11 69 inches 106 Appendix B HP supplies and accessories Quantity 20 sheets 60 sheets 20 sheets 60 sheets 20 sheets 20 sheets 20 sheets 25 sheets 20 sheets Availability Europe Europe Europe Europe Europe North America Europe and Asia Pacific Part number Q1979A Q1980A Q2507A Q2508A Q6572A C7013A C7014A C1846A C6 65A Transparency films Specialty papers Media Size Quantity Availability Part number HP Premium Inkjet A4 20 sheets Europe C3832A Transparency Film 210 by 297 mm 8 27 by 11 69 inches HP Premium Inkjet A4 50 sheets Europe C3835A Transparency Film 210 by 297 mm 8 27 by 11 69 inches HP Premium Plus A4 50 sheets Europe C7029A Inkjet Transparency Film 210 by 297 mm 8 27 by 11 69 inches HP Premium Plus A4 20 sheets Europe C7031A Inkjet Transparency Film 210 by 297 mm 8 27 by 11 69 inches Media Size Quantity Availability Part number HP Full Sheet Labels A 25 sheets Europe Q2550A 215 9 by 279 4 mm 8 5 by 11 inches HP Full Sheet Labels A 100 sheets Europe Q2551A 215 9 by 279 4 mm 8 5 by
125. s 250 sheets 500 sheets 250 sheets Availability Europe Europe Europe Europe Part number C1825A C5977B HPB1 124 HPB250 100 Appendix B HP supplies and accessories Inkjet papers Photo papers Media Size Quantity Availability Part number HP Premium Paper A4 200 sheets Europe 51634Z 210 by 297 mm 8 27 by 11 69 inches HP Premium A 150 sheets North America Q5449A Presentation Paper 215 9 by 279 4 mm 8 5 by 11 inches HP Photo and A 50 sheets North America Q5499A Project Paper Matte 215 9 by 279 4 mm 8 5 by 11 inches Media Size Quantity Availability Part number HP Premium Photo 10 by 15 cm 20 sheets Europe Q5479A Paper 4 by 6 inches borderless HP Premium Photo 210 by 297 mm 20 sheets Europe Q5433A Paper 8 27 by 11 69 inches A4 satin matte HP Premium Photo 10 by 15 cm 60 sheets Europe Q6601A Paper 4 by 6 inches borderless HP Premium Photo 210 by 297 mm 20 sheets Europe Q5433A Paper 8 27 by 11 69 inches A4 satin matte HP Premium Photo 210 by 297 mm 50 sheets Europe Q5434A Paper 8 27 by 11 69 inches A4 satin matte HP Premium Photo 210 by 297 mm 50 sheets Europe C7040A Paper 8 27 by 11 69 inches A4 glossy Supplies 101 Media Size Quantity Availability Part number HP Premium Photo 210 by 297 mm 20 sheets Europe Q2519A Paper 8 27 by 11 69 inches A4 glossy HP Premium Photo 10 by 15 cm 20 sheets Europe Q5436A Paper 4 by 6 inches with
126. s a washed out quality e Color documents that have rich blended colors can wrinkle or smear when printed using Best mode Try using Normal or Fast Normal mode to reduce ink or use HP Premium Paper designed for printing vivid color documents Check the media type print setting Check that the correct media type is selected in the printer driver Check the graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page Poor print quality and unexpected printouts Check the print cartridges e Check to make sure that both cartridges are installed and functioning correctly Print cartridges might need to be cleaned See Cleaning the print cartridges Print cartridges might have run out of ink Replace any empty cartridge Try removing and reinstalling the cartridges making sure they snap tirmly into place See Replacing the print cartridges e Whenever you install a new print cartridge you should align the print cartridges for the best possible print quality If your printout is grainy has stray dots jagged edges or the ink is bleeding into another color you can re align them through the Toolbox or printer driver Windows HP Printer Utility Mac OS or Toolbox software for PDAs Pocket PC and Palm OS See Aligning the print cartridges e Dropping or subjecting the print cartridges to impact might cause temporary missing nozzles in the print cartridge To r
127. s within range of the 802 11 or Bluetooth sending device 802 11 printing allows wireless printing up to 100 meters 300 feet Bluetooth printing allows wireless printing up to 10 meters 30 feet If a document doesn t print there could be signal interruption If a message appears on the computer explaining that there is a signal problem cancel the print job and then resend it from the computer 94 Chapter 5 Maintaining and troubleshooting A Printer lights reference The printer lights indicate printer status and are useful for diagnosing printing problems This chapter provides a list of printer status light combinations what they indicate and how to solve the problem Printer buttons and lights 06 1 x Cancel button Cancels the current print job The 5 Left print cartridge light Blinks when the left print time it takes to cancel depends on the size of the print cartridge is absent or improperly functioning Turns on job Press this button only once to cancel a queued solid when the ink is low or empty punies 6 Right print cartridge light Blinks when the right print 2 Resume button Resumes a print job that is cartridge is absent or improperly functioning Turns on waiting or after temporary interruption for example solid when the ink is low or empty when adding print media to the printer 7 amp Power button Turns the printer off or on 3 Resume light Lights up in amber wh
128. se any running applications 3 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the Setup icon on the Starter CD Click Install Driver and follow the onscreen instructions Open the Printer Setup Utility or Print Center which is located in the Applications Utilities folder Click Add Select USB from the menu ON AWM Select the printer from the printer list and then click Add A mark appears beside the printer name indicating that this printer is now the default printer 9 Close the Print Center To share the printer on a local network When you connect the printer directly you can still share the printer with other computers using a simple form of networking known as locally shared networking Use this configuration only in small groups or when usage is low The computer that is connected to the printer is slowed down when many users print to the printer Basic requirements for sharing in a Macintosh environment include the following items e The Macintosh computers must be communicating on the network using TCP IP and the Macintosh computers must have IP addresses AppleTalk is not supported e The printer that is being shared must be connected to a built in USB port on the host Macintosh computer e Both the host Macintosh computer and the client Macintosh computers that are using the shared printer must have printer sharing software in
129. settings for wireless printing See Toolbox software for PDAs Pocket PC and Palm OS NOTE Printing instructions for Palm OS devices vary according to the third party printing application used See the documentation that came with the third party printing application for printing instructions Printing from mobile devices 35 To choose default printer optional You can select a default printer to use for all your printing For instructions on selecting the HP Deskjet 460 printer as the default printer see the documentation that came with the Printboy software To print using Documents To Go For instructions on printing using Documents To Go see the documentation that came with the software or visit the DataViz website at http www dataviz com for more information 36 Chapter 3 Using the printer Using memory devices The following section provides information on printing from memory cards and USB Flash drives Printing trom memory cards and USB Flash drives If your digital camera uses a Type CF card SD card or MMC you can insert the card into the printer to print your photos Your camera must support Digital Print Order Format DPOF version 1 or 1 1 in order to print directly from the card to the printer See your digital camera documentation to see if it supports DPOF tiles and for additional instructions on printing photos DPOF files are files created by digital cameras They are stored on the camera s memory
130. ss Profile Configuration Utility 6 Follow the onscreen instructions to export the printer s wireless protile settings to a USB Flash drive and then contigure the other printers by moving the USB Flash drive to the USB host port of each printer Chapter 4 Managing and configuring the printer Bluetooth wireless connection This section describes how to set up and configure the printer for a Bluetooth wireless connection For an overview of Bluetooth see About Bluetooth You can configure Bluetooth wireless settings during software installation setup or you can configure settings later using the Toolbox Windows or HP Printer Utility Mac OS See Configuring Bluetooth wireless settings A NOTE If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS 393 EZ NOTE To configure Bluetooth settings or monitor printer status such as ink levels using the Toolbox Windows you must connect the printer to your computer with a USB cable 393 NOTE Bluetooth printing is available through Bluetooth wireless printer cards that are included with certain printer models For a description and illustration of the Bluetooth wireless printer card see Installing and using 802 11 and Bluetooth accessories Also the sending device must have built in Bluetooth capability or a Bluetooth wireless card installed Setting up a Bluetooth wireless connection
131. ssories and Printer specifications e When discarding a battery contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries Though the lithium ion rechargeable battery is mercury free it might require recycling or proper disposal at end of life See Recycling for more information e Battery might explode if incorrectly replaced or disposed of in fire Do not short circuit To purchase a replacement battery contact your local dealer or HP sales office See HP supplies and accessories e To avoid risk of fire burns or damage to your battery do not allow a metal object to touch the battery contacts e Do not disassemble the battery There are no serviceable parts inside e Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention e Do not expose the battery to storage temperatures above 50 C 122 F or below 20 C 4 F Important notes Take note of the following when charging or using the battery e Charge the battery for 4 hours before using the battery for the first time For subsequent charges it takes approximately 2 hours to fully charge the battery e The battery charge light is green when the battery is charging If it is red the battery might be faulty and need to be replaced e The
132. stallation issues If these sections do not resolve the problem see General troubleshooting tips and check the items in that section If your problem is still not resolved see Support and warranty for information on contacting HP General troubleshooting tips If the suggestions in Resolving printing problems Resolving paper feed problems or Troubleshooting installation issues do not resolve the problem try the following general troubleshooting tips Check the printer Verity the following Power cord and other cables are working and firmly connected to the printer Make sure the printer is connected firmly to a functioning alternating current AC power outlet and is turned on See Printer specifications for voltage requirements The printer is connected directly to the USB port if using a USB connection Do not share the port with other devices such as a Zip drive Make sure the cable is connected firmly to the printer and computer All packing tapes and materials are removed from the printer Print cartridges are properly installed in their correct cradle compartments Verify that you have removed the tape from each cartridge Print cartridge latches and all covers are closed Media is loaded correctly in the tray and is not jammed in the printer If using battery power confirm that the battery power is not low See Charging and using the battery Power light is on and not blinking When the printer is first turned on it takes
133. stalled and the printer driver or PPD for the printer that is installed You can run the Installer program to install the printer sharing software and associated Help files e The client Macintosh computers should have the appropriate HP printer drivers installed e The client Macintosh computers must be PowerMac computers For more information about USB printer sharing see the support information that is available on the Apple website hito www apple com or the Mac Help on the computer Use the following steps to share the printer among Macintosh computers running Mac OS X 10 2 and 10 3 1 Open System Preferences click Sharing click Services and then select the Printer Sharing check box 2 To print from the other Macintosh computers clients on the network preselect the printer in Sharing Then choose the neighborhood where the printer is shared and select the printer Configuring the printer 51 Uninstalling the printer sottware 52 To uninstall the printer sottware Windows If you are using Windows 2000 or later you must have administrator privileges to uninstall the printer software If the printer is connected directly to the computer with a USB cable disconnect the printer Close any running applications Click the Start button point to Settings and then click Control Panel Double click Add Remove Programs Select the printer software that you want to remove Click the button for adding or removing t
134. t support Digital Print Order Format DPOF version 1 or 1 1 in order to print directly from the card to the printer DPOF tiles also automatically print directly from a USB Flash drive that is connected to the USB port of the printer See Printing from memory cards and USB Flash drives for more information To print with six ink color Your printer can print with six ink color to enhance the quality of printed photographs Print high quality grayscale photographs by using a black print cartridge and a tri color print cartridge or by using a gray photo print cartridge and a tri color print cartridge To perform six ink color printing a photo and a tri color print cartridge must be installed together E NOTE You can print high quality blackand white photographs using a gray photo print cartridge combined with the tri color print cartridge Guidelines for printing photographs For the best results when printing photographs and images choose Best mode and select an HP photo paper in the printer driver Best mode uses HP s unique PhotoREt IV color layering technology and ColorSmart IIl color optimization technology to create realistic photo images vivid color output and extremely sharp text With PhotoREt IV a greater range of colors lighter tones and smoother gradations between tones can be achieved ensuring the best photo and image print quality Alternatively select Maximum dpi which provides up to 4800 x 1200 optimized dpi for op
135. t the printer to your computer with a USB cable Open the Toolbox See Toolbox Windows Click the Printer Services tab Click Bluetooth Settings Enter a new printer name of up to 60 characters in the Printer Name box Click OK The printer s Bluetooth device name is changed AMR wWN To change the printer s Bluetooth device name Mac OS Connect the printer to your computer with a USB cable Open the HP Printer Utility See HP Printer Utility Mac OS Click the Bluetooth Settings panel Enter a new printer name Click Apply Now A SY p The printer s Bluetooth device name is changed PIN code This option allows you to change the printer s PIN code When the printer is set to Encryption required see Encryption required devices attempting to use the printer are prompted for a PIN code In order to change the printer s PIN code you must connect the printer to your computer with a USB cable To change the printer s PIN code Windows 1 Connect the printer to your computer with a USB cable Open the Toolbox See Toolbox Windows Click the Printer Services tab Click Bluetooth Settings Click the Change PIN Code button The Change PIN Code dialog box appears 6 Enter the new PIN Code The default PIN Code is 0000 four zeros 7 Re enter the new PIN code 8 Click OK The PIN code is changed U A O N To change the printer s PIN code Mac OS 1 Connect the printer to your computer with
136. tasks Troubleshooting Displays step by step instructions to help you solve printing problems Contact HP Provides information on how to contact HP Align print cartridges Aligns the print cartridges See Aligning the print cartridges for more information Clean print cartridges Cleans the print cartridges See Cleaning the print cartridges for more information Calibrate color Balances color tints on printed pages See Calibrating color for more information Print a demo page Sends a demo page to the printer to verify that the printer is connected to the computer correctly and is working properly See Understanding device information pages for more information Print settings Prints a configuration page See Understanding device information pages for more information Bluetooth settings Configures Bluetooth wireless settings See Bluetooth wireless connection for more information Power settings Sets the waiting time for the printer to automatically turn off while operating in battery mode Wireless profiles Configures 802 11 wireless settings See 802 11 wireless connection for more information Chapter 4 Managing and configuring the printer HP Printer Utility Mac OS The HP Printer Utility contains tools to configure print settings calibrate the printer clean the print cartridges print configuration and test pages order supplies online and find website support information To open the HP Printer Utility 1 Double c
137. ter cards see Installing and using 802 11 and Bluetooth accessories You can install a Pocket PC printer driver to print wirelessly from your Pocket PC if it is not already preinstalled Visit hitp www hp com support dj460 for more information and to download this application to a computer running Windows If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs to configure 802 11 and Bluetooth wireless settings for wireless printing See Toolbox software for PDAs Pocket PC and Palm OS For printing instructions see To print from Pocket PC devices For an overview of 802 11 and Bluetooth printing see 802 11 and Bluetooth wireless printing For detailed information about setting up and configuring wireless settings for the printer see 802 1 wireless connection and Bluetooth wireless connection To install the Pocket PC printer driver Install the Pocket PC printer driver from a desktop or notebook computer to a Pocket PC such as an HP iPAQ through Microsott ActiveSync 1 Download the installer program from http www hp com support dj460t to a computer running Windows 2 Save the installer program 3 Connect the Pocket PC to the computer If you need help connecting with ActiveSync see the Pocket PC user s guide 4 Double click the executable file you downloaded on the computer The installer program copies the necessary files to the Pocket PC Printing from mobile devices 33
138. ter in the Printer Setup Utility or Print Center Select the print job you want to cancel and click Delete Changing print settings 27 Printing on both sides duplexing Windows You can print on both sides manually using the Windows printer software Guidelines for printing on both sides of a page To print on both sides of a page you must specify duplex options in your software application or in the printer driver e Always use media that conforms to the printer specifications See Understanding specifications for supported print media e Specify duplex options in your application or in the printer driver e Do not print on both sides of transparencies Do not print on both sides of envelopes or on media lighter than 75 g m 18 lb Jams might occur with these media types e Do not print on both sides of photo paper or glossy media unless specifically designed for two sided printing Several kinds of media require a specific orientation when you print on both sides of a page such as letterhead preprinted paper and paper with watermarks and prepunched holes When you print from a computer running Windows the printer prints the odd pages of the print job first Load the media with the print side facing the front of the printer To perform duplexing Windows 28 Load the appropriate media See Guidelines for printing on both sides of a page and Loading media With a document open on the File menu click Print
139. th wireless connection can sometimes cause the print job to fail Try printing a smaller file e After switching from one 802 11 wireless profile to another the first print job takes 10 seconds or so before it starts to print See also Problems setting up 802 11 or Bluetooth wireless communication 80 Chapter 5 Maintaining and troubleshooting Blank page is printed Check for empty print cartridges Check the printer lights to see which cartridge is low The Toolbox Windows HP Printer Utility Mac OS and Toolbox software for PDAs Pocket PC and Palm OS provides print cartridge information If you are printing black text and a blank page prints the black print cartridge might be empty See Replacing the print cartridges Check the printer setup See General troubleshooting tips Check the wireless connection e Printing larger tiles using a Bluetooth wireless connection can sometimes cause the print job to fail Try printing a smaller file See also Problems setting up 802 11 or Bluetooth wireless communication Something on the page is missing or incorrect Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the printer See Changing print settings Check the print settings Make sure Print in Grayscale is not selected in the printer driver See Changing print settings Check the print cartridges Check to make sure that both cartridges are installed
140. timedia Card MMC e Bluetooth through Type CompactFlash card slot or USB Host Port e 802 11 through Type CompactFlash card slot Print method Drop on demand thermal inkjet printing Black Resolution Up to 1200 x 1200 dpi rendered black text on inkjet paper Color Resolution Up to 4800 x 1200 dpi Printer HP PCL3 enhanced Languages Software Microsoft Windows 98 Me 2000 Server 2003 XP Mac OS X 10 2 and 10 3 Compatibility Pocket PC 2003 2003SE Palm OS 5 x 6 Duty Cycle Up to 500 pages month Fonts 13 built in fonts in portrait orientation US fonts CG Times CG Times Italic Universe Universe Italic Courier Courier ltalic Letter Gothic Letter Gothic Italic Fonts for US fonts CG Times CG Times Italic Universe Universe Italic Courier Courier ltalic Letter Bluetooth Gothic Letter Gothic Italic printing Asian fonts Simplified Chinese Traditional Chinese Japanese Korean These fonts are also used for printing trom mobile phones Included in models for some countries regions Memory specifications Printer Memory 32 MB of built in RAM Power and Environmental Specifications 125 Power Supply Universal Power Supply Power Power adapter Input voltage 100 240 AC 50 60 Hz Requirements Output voltage 18 5 VDC 3 5 A Battery C8263A Lithium ion 2300 mAh 11 1 VDC Included with the HP Deskjet 460cb 460wf and 460wbt printers Power Less than 2 watts when off 5
141. timum print quality Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print more slowly Photo cartridge if present further enhances the print quality e It is recommended to remove each sheet of paper as it prints and set it aside to dry e Ifthe printed colors visibly shift towards yellow cyan or magenta or there is a tinge of color in the gray shades you need to calibrate the color See Calibrating color 30 Chapter 3 Using the printer If you install photo print cartridges align the print cartridges for best possible print quality You do not need to align the print cartridges every time you install a photo print cartridge only when necessary See Aligning the print cartridges To store a print cartridge see Travel tips Always hold photo paper by the edges Fingerprints on photo paper reduce print quality Photo paper should be flat before printing If the corners of the photo paper curl more than 10 mm 3 8 inch flatten the paper by putting it in the resealable storage bag then rolling the bag on a table edge until the paper is flat To print from a PictBridge compatible camera The printer supports standard PictBridge compliant features See your digital camera documentation for more information about using its PictBridge features 1 Connect the camera to the printer with the USB cable provided with
142. to verify network communication In this example the IP address is 169 254 110 107 a Open the MS DOS command prompt window Windows or Terminal Mac OS b At the command prompt type the IP address of the printer and then press Enter e For example ping 169 254 110 107 If the command is successtul the PING utility will return results similar to the following The exact information returned will vary depending on your operating system Regardless of the operating system the results will show the IP address of the device the round trip time in milliseconds for each packet the number of packets sent and received and the number and percentage of how many packets got lost Pinging 169 254 110 107 with 32 bytes of data Reply from 169 254 110 107 bytes 32 time lt 10Oms TTL 128 Reply from 169 254 110 107 bytes 32 time lt 10Oms TTL 128 Reply from 169 254 110 107 bytes 32 time lt 10Oms TTL 128 Reply from 169 254 110 107 bytes 32 time lt 10Oms TTL 128 If the command is unsuccessful the PING utility will return results similar to the following Pinging 169 254 110 107 with 32 bytes of data Request timed out Request timed out Request timed out Request timed out Troubleshooting installation issues 93 Check the wireless signal Wireless communication can be interrupted or unavailable if there is signal interference distance or signal strength problems or if the printer is not ready for some reason Make sure the printer i
143. ts and do not remove the copper strips 1 Remove the new print cartridge from its package and then pull the colored tab to remove the protective film from the cartridge oN yy y OU f yy f Yj A Wy 7 A 72 Chapter 5 Maintaining and troubleshooting 2 With the printer turned on open the front access cover Wait for the carriage to stop moving This should take only a few seconds N CAUTION Only remove or install print cartridges when the print cartridge carriage stops moving 3 Lift the print cartridge latch open and gently remove the print cartridge from its cradle compartment 4 Insert the new print cartridge into its cradle compartment at the same angle at which you removed the old print cartridge Check the number on the latch against the number on the print cartridge to make sure you are inserting the correct print cartridge Maintaining the printer 73 5 Close the print cartridge latch If the cartridge is inserted correctly closing the latch gently pushes the cartridge into its cradle compartment Press the latch to make sure it is seated flat on the cartridge 6 Close the front access cover 7 Wait for the carriage to complete the print cartridge initialization routine and return to the home position at the left side of the printer before using the printer 399 EZ NOTE Do not open the front access cover until the print cartridge initialization is complete Aligning
144. ty 83 printer light indications 96 printer not responding nothing prints 79 printing demo page 47 printing device information pages 4 129 radio interference 80 resolving printing problems slow printing speed of printer is slow 80 software installation 91 text and graphics 88 text graphics 85 tips and resources 77 wireless communication 92 wrong colors printing 87 two sided duplex printing 28 typefaces included with printer 125 U uninstalling software 52 USB Flash drive 37 USB Bluetooth adapter 18 V VCCI statement Japan 20 voltage requirements 126 W warranty statement 6 websites HP supplies and accessories hpshopping com 99 online support printer information 10 Windows system requirements 126 wireless communication troubleshooting 92 wireless configuration page 47 wireless printing See 802 11 and Bluetooth wireless profile configuration utility 60 wireless profile switch using 3 2 wireless profiles 802 11 58 Bluetooth 67 wireless security settings 802 11 54 2005 Hewlett Packard Development L P www hp com support dj460
145. upport dj460 Documents To Go enables you to print MS Word and MS Excel files Find Documents To Go on the CD that came with your Palm OS device or visit the DataViz website at hitp www dataviz com For an overview of 802 11 and Bluetooth printing see 802 11 and Bluetooth wireless printing For detailed information about setting up and configuring wireless settings on the printer see 802 1 wireless connection and Bluetooth wireless connection To install Printboy For information on downloading and installing Printboy on Windows or the Mac OS visit hitp www hp com support dj460 For information on using Printboy see the documentation that came with the software To install a wireless card A CAUTION You must install the wireless card software files before inserting the card in the Palm OS device Otherwise the card will not function properly If your Palm OS device does not come with wireless integrated then install an 802 11 or Bluetooth wireless card in your device according to the manufacturer s instructions or visit Palm s website at http www palm com To print using standard Palm OS applications E For instructions on using Printboy to print from standard Palm OS applications see the documentation that came with the Printboy utility or that came with your Palm OS device If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs to configure 802 11 and Bluetooth wireless
146. vides access to the print cartridges and for clearing paper jams This cover 9 must be closed before printing can begin Output slot Media exits the printer from here 10 Output door Drops open automatically when the printer is turned on Allows media to exit the printer Understanding the printer parts 11 Back and side view 12 Battery contacts Provides contact for power from the optional battery See HP supplies and accessories 2 Battery contact cover Covers the battery contacts when the optional battery is not installed 3 Battery slot Battery installs here 4 PictBridge USB Host Port Connects a PictBridge device such as a digital camera a USB Flash drive or a Bluetooth USB device 5 USB port Connect a USB cable here 6 Wireless profile switch Store settings for up to three 802 11 computers or networks This allows you to easily move the printer from home to the office or between any three wireless network environments 7 Power connector Connect the power cord here 8 Security lock slot Connect a security lock here 9 CF SD MMC slots Top slot accepts a Type CompactFlash CF card for printing digital images or an 802 11 or Bluetooth wireless printing accessory Bottom slot accepts a Secure Digital SD card or Multimedia Card MMC for printing digital images Chapter 1 Getting started Bottom view 1 Card holder Holds a name card
147. wireless configuration page After you have configured more than one of the wireless profiles you can use the wireless profile switch on the printer to switch between the different profiles See To use the wireless profile switch The Wireless Profile Configuration Utility Windows allows you to configure several printers with the same settings See To configure multiple printers for 802 11 Windows To configure 802 11 wireless profiles Windows This section assumes that the Toolbox is communicating with the printer E NOTE To use the printer with any wireless connection you must run Setup at least once from the Starter CD and create a wireless connection After performing one setup to create a wireless connection you can connect the printer to additional networks by configuring new wireless profiles and changing the wireless profile switch position E NOTE Ifyou can see the ink levels in the Toolbox the Toolbox is communicating with the printer NOTE When new 802 11 settings are sent to the printer to contigure one of the wireless profiles the printer will turn off and then back on again power cycle to enable the settings 1 Open the Toolbox See Toolbox Windows 2 Click the Printer Services tab 3 Click Wireless Profiles Chapter 4 Managing and configuring the printer 4 Click the Edit Profile button current 1 2 or 3 for the profile you want to edit The current profile is the current position 1 2 o
148. y defaults when all of the following conditions are true e You have a computer with 802 11 You do not have a USB cable e You have never set up the printer to connect wirelessly If all of the above are true then you will need to do the following 1 Set up the printer with a wireless connection using the factory defaults See Setting up for 802 1 1 using factory defaults 2 Contigure one of the three positions of the wireless profile switch with the desired network settings using the Toolbox Windows or HP Deskjet 460 Network Setup Tool Mac OS See Configuring and using 802 11 wireless protiles Configuring the printer 57 Configuring and using 802 11 wireless profiles 58 The printer includes an 802 11 wireless protile switch so you can store settings for up to three 802 11 computers or networks This allows you to easily move the printer from home to office or between any three wireless network environments You can modify these wireless profiles using the Toolbox Windows or the HP Deskjet 460 Network Setup Tool Mac OS See Toolbox Windows and HP Deskjet 460 Network Setup Tool Mac OS E NOTE If you are using a Pocket PC or Palm OS device you can use the Toolbox software for PDAs See Toolbox software for PDAs Pocket PC and Palm OS After configuring a wireless profile you can print a wireless configuration page to get a list of the profile settings and to ensure they have been properly set See To print a

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