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FAS200Series HWand SW guide

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1. Connecting additional disk shelves Step Action If Then This is the only disk shelf you are adding to your system and your system uses LRC modules Set the terminate switch on both LRC modules to On and go to Step 12 This is the only disk shelf you are adding to your system and your system uses ESH 2 modules Go to Step 12 You are adding another disk shelf to a system using LRC modules Set the terminate switch on both LRC modules to Off and proceed to Step 8 You are adding another disk shelf to a system using ESH2 or AT FCX modules Proceed to Step 8 Chapter 1 Connecting a FAS200 Series Appliance 23 24 Step Action Cable the disk shelf LRC B ESH2 B or AT FCX B module Output port of your second disk shelf to the LRC B ESH2 B or AT FCX B module Input port of your third disk shelf Cable the disk shelf LRC A ESH2 A or AT FCX A module Output port of your second disk shelf to the LRC A ESH2 A or AT FCX A module Input port of your third disk shelf Make sure that the cable connections on both disk shelves are tight LRC A input port LRC B input port EN Arernang EA LRC A output port LRC B output port e cable Channel
2. You do not need to turn off the power to the appliance when you replace one power supply at a time If you are replacing both power supplies replace them one at a time to avoid powering down your appliance Although a single fan failure in one of the power supplies is not a critical event it is recommended that you install a new power supply when one of the two fans in either power supply stops working When hot swapping power supplies replace and install the power supplies within two minutes of each other Caution Your appliance can run with one power supply for a maximum of two minutes The airflow through your appliance is degraded when only one power supply is present and operating Therefore if the power supplies are not replaced within two minutes of each other the system halts and no data is accessible Have the replacement power supply close by and ready to install before removing the old one To remove a power supply complete the following steps Step Action 1 Put on the antistatic wrist strap and grounding leash 2 Turn off the switch on the power supply that you are replacing Chapter 4 Replacing FAS200 Series Devices 89 Installing a power supply 90 Step Action Lift up the clip lock and unplug the power cord from your appliance s power supply At the top of the rear of the unit using your thumb and index finger press the cam mechanism levers t
3. _ Link LED green at nat q at lease a ofo StL i Fault LED Fibre Channel C LED Fibre Channel B LED Interpreting Ethernet LEDs on a FAS270 FAS270c Use the following table to interpret the Ethernet port LEDs on the FAS270 FAS270c CPU module Link LED green Activity LED amber State Off Off Network connection is not present On Off Network connection is present but there is no data input or output occurring On On blinking Network connection is present and data input and output is occurring Chapter 3 Monitoring Your System 61 Interpreting Fibre Channel LEDs on a FAS270 FAS270c Use the following table to interpret the Fibre Channel LEDs on the FAS270 FAS270c CPU module Fibre Fibre Fault LED Channel B Channel C amber LED green LED green State Action Off On On Normal None Off Off On Loop B Fibre Channel B loop is open and needs fault to be fixed Off On Off Loop C Fibre Channel C loop is open and needs fault to be fixed On On On CPU Perform the following steps until the module problem is resolved fault 1 Check the cables at the rear of the On Off On Loop B system fault and 2 Make sure that the 1 Gb 2 Gb module switches are set to 1 Gb fault 3 Check all terminate switches Last On On on Loop C shelf in the loop must be set to On fau
4. 1 Perform a clean system shutdown before removing the DIMM Caution Removing the DIMM without first performing a clean system shutdown can result in data loss 2 Remove the CPU module containing the DIMM to be replaced Follow the procedure in Removing the CPU module on page 70 3 If you don t have the antistatic wrist strap and grounding leash on from the previous step put it on now 4 Unplug the battery pack from the motherboard before removing the DIMM For the location of the battery pack and cable connection see the illustration in Step 4 of Replacing the battery on page 86 Chapter 4 Replacing FAS200 Series Devices 81 82 Step Action Push apart the latches on either side of the DIMM to release the DIMM from its slot as shown 6 Pull the DIMM out of the slot 7 Set the old DIMM aside in an antistatic bag 8 Pick up the new DIMM by its top corners to avoid damaging the components 9 Insert the DIMM straight into the slot The DIMM fits tightly in the slot but should go in easily If not realign the DIMM with the slot and try again Caution Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot otherwise the edge connector on the DIMM does not make complete contact with the slot 10 Push carefully but firmly on the top edge of the DIMM until the latches snap into place 11 Plug
5. 7 Press ctrl c to stop rebooting 8 Run diagnostics on the new CPU module by entering the following command boot_diags Chapter 4 Replacing FAS200 Series Devices 77 Step Action At the diagnostics prompt run all tests by entering the following command all 10 Exit diagnostics by entering the following command exit See the Diagnostics Guide at http now netapp com for more information 11 Boot Data ONTAP by entering the following command boot_ontap 12 Press ctrl c to enter the maintenance menu 13 Select option 5 to enter maintenance mode 14 Fix disk ownership To see all disks and the old CPU module name enter the following command disk show v 15 Reassign disk ownership by entering the following command disk assign o systemname 16 Shut down the appliance by entering the following command at the console halt 17 Boot Data ONTAP by entering the following command boot_ontap 78 Replacing the CPU module Hot swapping a module ina clustered system while in takeover mode To install the CPU module in a clustered system where the partner node has performed a takeover complete the following steps Step Action Put on the antistatic wrist strap and grounding leash Connect all cables to the CPU module before inserting it into the module bay For more information see Connecting yo
6. Use the supplied SFP module and a cable that is appropriate to the Fibre Channel connection on your appliance and of an approved length for the third party device Note See the documentation for the third party device Check the System Configuration Guide at http now netapp com to verify support for your third party device An unsupported tape backup device might cause the appliance to halt For additional information about Fibre Channel cables see http now netapp com NOW knowledge docs san guides FC_cable To prepare the third party devices turn off all third party devices and go to the following sections as applicable Connecting to a third party tape backup device on page 28 Connecting to a third party Fibre Channel switch on page 30 Chapter 1 Connecting a FAS200 Series Appliance 27 Connecting to third party devices Connecting to a third party tape backup device Supported tape See the System Configuration Guide for supported tape backup devices for your backup devices appliance Connecting a tape The Fibre Channel interface is hot pluggable meaning that you do not need to backup device power off your appliance before adding the tape backup device To connect a third party tape backup device to your storage appliance complete the following step Step 1 Action Put on a grounding strap 2 If the system is Then RoHS compliant Plug the SFP
7. Chapter 2 Configuring a FAS270 FAS270c 41 42 Step Node A action Node B action 5 Go to the system console for Go to the system console for Node A and answer the Node B and answer the installation questions for that installation questions for that node using the information you node using the information you collected in the System setup collected in the System setup information worksheet on information worksheet on page 37 When asked for the page 37 When asked for the takeover address make sure that takeover address make sure that you enter the IP address for Node you enter the IP address for B Node A Note When you encounter the Timezone question you can press Enter to accept the default setting if you do not know how to set the timezone You can then set the timezone after you complete initial setup See the Timezone manual man page for more information For information about accessing man pages see the System Administration Guide 6 Assign disks to Node A by In similar fashion assign disks completing the following steps using the disk ownership worksheet a Determine disk ownership by entering the following command from either console disk show v b Assign the disk or disks to this node by entering the following command disk assign 0a NN to Node B by completing the following steps a Determine disk ownership using the disk show v command
8. Configuring the Fibre Channel port Changing port 0c To change the port Oc back to initiator mode from target mode complete the back to initiator following steps mode Step Action 1 Remove the FCP license by entering the following command license delete fcp Example fas270a gt license delete fcp Fri Dec 5 14 59 02 EST fas270a fcp service shutdown info FCP service shutdown cf takeover on_panic is changed to off A reboot is required for TapeSAN service to become available unlicensed fcp FCP disabled fas270a gt Fri Dec 5 14 59 02 EST fas270a rc notice fcp unlicensed Reboot the system by entering the following command reboot Chapter 2 Configuring a FAS270 FAS270c 51 Step Action 3 After the reboot verify that port Oc is in initiator mode by entering the following command sysconfig Example fas270a gt sysconfig NetApp Release RscrimshawN_030824 2300 Mon Aug 25 02 20 04 PDT 2003 System ID 0084165669 fas270a partner ID 0084165671 fas270b System Serial Number 379589 fas270a slot 0 System Board Processors 2 Processor revision B2 Processor type 1250 Memory Size 1022 MB slot 0 FC Host Adapter 0b 14 Disks 952 0GB 1 shelf with EFH slot 0 FC Host Adapter 0c slot 0 SB1250 Gigabit Dual Ethernet Controller e0a MAC Address 00 a0 98 00 d5 90 100tx fd up e0b MAC Address 00 a0 98 00 d5 91 auto unknown cfg_down slot 0
9. NetApp Proceed to Procedures for installing the CPU module on page 75 to install your replacement CPU module Replacing the CPU module Replacing the CPU module Procedures for installing the CPU module Choosing the There are three separate cases to consider when installing a CPU module Choose proper installation one of the following three procedures based on your system criteria procedure Installing the module in a nonclustered system on page 75 Installing the module in a clustered system with cf disabled on page 77 Hot swapping a module in a clustered system while in takeover mode on page 79 Installing the To install the CPU module in a nonclustered system complete the following module ina steps nonclustered system Step 1 Action Put on the antistatic wrist strap and grounding leash 2 Connect all cables to the CPU module before inserting the module into its CPU module bay For more information see Connecting your appliance to a network on page 2 From the back of your appliance slide the module into the CPU module bay and push the cam mechanism levers into place For FAS270 only Set the terminate switch on the CPU module to the proper position See Step 7 of the section Connecting a nonclustered FAS250 or FAS270 on page 3 Reconnect the power to your appliance and turn on the power switch on both power supplies See Connectin
10. d 84166083 Disk ownership will be updated on all disks previously belonging to Filer with serial number 123456 Would you like to continue y n Select y 10 Verify disk ownership Make sure that all disks that were supposed to be reassigned were reassigned To see all disks enter the following command disk show v 11 The new CPU module should see the disk on the next reboot accompanied by the following message Waiting for cluster giveback From the partner node enter the following command cf giveback Note If the giveback doesn t succeed see the System Administration Storage Management Guide for additional information 80 Replacing the CPU module Replacing the SDRAM DIMM on the CPU module About replacing The SDRAM DIMM is on the CPU module motherboard You must remove the SDRAM DIMMs CPU module from the chassis before replacing the DIMM Required memory The FAS270 FAS270c supports 1 x 1 GB 2 5V 184P DDR SDRAM DIMM The configuration DIMM slot is inside the CPU module The FAS250 supports 1 x 512 MB 2 5V 184P DDR SDRAM DIMM The DIMM slot is inside the CPU module Caution All DIMMs must be listed on the NetApp Approved Parts List Contact NetApp Sales to obtain this list Unapproved DIMMs have not been tested for reliability and might cause system downtime Replacing the To remove the SDRAM DIMM complete the following steps SDRAM DIMM Step Action
11. that appear on the system console of a FAS270 FAS270c at first boot The exact boot messages that appear on your system console depend on your system configuration slot 0 slot 0 slot 0 slot 0 Boot messages NetApp Release x x x Mon Oct 20 04 06 00 PDT 2003 System ID 0084170726 partner ID 0084170777 5a filer System Serial Number 999999 System Board Processors dh Processor revision B2 Processor type 1250 Memory Size 1022 MB FC Host Adapter 0b 14 Disks 952 0 GB 1 shelf with EFH FC Host Adapter 0c SB1250 Gigabit Dual Ethernet Controller e0a MAC Address 00 a0 98 00 e9 b3 auto unknow e0a MAC Address 00 a0 98 00 e9 b4 auto unknow NetApp ATA IDE Adapter 0a 0x00000000000001 f0 0a 0 245MB Please enter the new hostname hw 166 Do you want to configure virtual network interfaces n Please enter the IP address for Network Interface e0a 172 22 6 166 Please enter the netmask for Network Interface ela Should interface e0a take over a partner IP address during failover n y Please enter the IP address or interface name to be taken over by e0a 172 22 6 167 Please enter media type for e0a 100tx fd tp fd 100tx tp auto 10 100 1000 auto Please enter flow control for e0a none receive send full full Do you want e0a to support jumbo frames n Please enter the IP address for Network Interface e0b Should interface e0b take over a partner
12. 5 Error Messages and Troubleshooting 99 Error message or code Description Corrective action DRAM Running on CPUO on memory If the system stops on one of these segment 0 that is program is now error codes the memory is bad or running in RAM rather than flash the NVLOG subsystem memory malfunctioned To test this reseat 7 7 NVMEM the DIMM and disconnect the Peo hal pans ag i battery See Replacing FAS200 Keep Keep memory preserve NVMEM Series Devices on page 65 ZBSS Zero the BSS segment If that fails to clear the problem replace the DIMM See Replacing CODE Zero and copy the code segment the SDRAM DIMM on the CPU from flash to memory module on page 81 DATA Zero and copy the data segment from flash to memory RELO Jump to the new code segment L12F Flush and enable caches MAIN Jump to the main CFE memory KMEM Initialize CRDs heap NVCL Clear memory that isn t owned by NVMEM or CFE CONS Attach console device Check the connection between your appliance and the console device Replace the cable if it is defective 100 Startup error messages Error message or code CIOK Description Copy right etc AREN Physical memory map INIT DEVI Misc devices INIT ENVI Environmental variable subsystem INIT Corrective action A message of this type doesn t indicate a specific failu
13. 81 S SDRAM DIMM replacement of 81 SES bays disk ownership in Data ONTAP 6 5 0 or earlier 38 disk ownership in Data ONTAP 6 5 1 or later 39 special messages ix switches CPU module terminate 6 10 disk shelf ID 7 11 disk shelf terminate 16 23 Gb selector 5 10 system messages boot 97 POST 98 system setup worksheet 37 T tape backup devices connecting 28 supported types of 28 terminate switch CPU module 6 10 disk shelf 16 23 terminator Fibre Channel 5 9 125 terminology vii rules for connecting 27 third party devices supported interface for 27 preparing 27 troubleshooting 95 110 126 Index
14. E E Translation of the BSMI notice Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures COREL HRUBRESERESAEMAHMMBS VCCI ORE ILBOCDFAATRRAHRECT CORBtRERR CHATS CER HBESRCFCEMHBVET COBBAN REBT BEDBRENSCEMHVET Translation of the VCCI A notice This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise If such trouble occurs the user may be required to take corrective actions Appendix B Communications Regulations 119 Declaration of Conformity Network Appliance Inc 495 East Java Drive Sunnyvale California 94089 U S A declare under our sole responsibility that the products Type of equipment Description Model number Year of introduction Network File Server NetApp FAS270 FAS270c FAS270 2003 Habre Channel storage FAS270c appliance Disk drive storage Fibre Channel storage FAS250 2003 shelf appliance 120 to which this declaration relates conform to the following standards EN 60950 2000 Information Technology Equipment Safety EN 55022 1998 Emissions Requirements for Information Technology Equipment EN 50024 1998 Immunity Requirements for Information Technology Equipment EN 6
15. No additional disk shelves RoHS port labeling Example No additional disk shelves Connecting your appliance to a network Step Action Set the shelf ID to 1 The shelf ID switch on the back of the appliance differentiates the FAS270 from additional disk shelves connected to the system For the FAS270 and FAS250 the default and recommended setting for the ID switch is 1 Attention Power to the appliance must be off before changing the thumbwheel switch value The change takes effect after power is restored to the appliance Do not change the thumbwheel switch ID value while the power is on o 2 O Shelf ID switch If you are Then Adding disk shelves to your See Connecting additional disk FAS270 shelves on page 12 Not adding disk shelves to See Connecting your system to a your FAS270 or if your power source on page 26 system is a FAS250 Chapter 1 Connecting a FAS200 Series Appliance Connecting your appliance to a network Connecting a clustered system Connecting a To connect
16. Q 0b 50 E Q 3 0b 19 Q Q 0b 35 E E 0b 51 Q E 4 0b 20 Q E 0b 36 Q Q 0b 52 E E 5 0b 21 E E 0b 37 E Q 0b 53 Q Q 6 0b 22 Q Q 0b 38 E E 0b 54 E E 7 0b 23 E Q 0b 39 Q Q 0b 55 Q Q 8 0b 24 E Q 0b 40 E Q 0b 56 Q Q 9 0b 25 E E 0b 41 E E 0b 57 E E 10 0b 26 Q Q 0b 42 E E 0b 58 Q E 11 0b 27 E E 0b 43 E Q 0b 59 Q Q 12 0b 28 E Q 0b 44 E E 0b 60 Q Q 13 0b 29 Q Q 0b 45 Q Q 0b 61 Q Q 40 Configuring for a cluster Configuring for a cluster Booting your cluster for the first time Booting your To boot your cluster for the first time complete the following steps for the cluster appropriate node Step Node A action Node B action 1 Complete the system setup worksheet for each node as described in System setup information worksheet on page 37 2 Complete the disk ownership worksheet as described in Disk reservation and ownership in a FAS270c running Data ONTAP 6 5 0 or earlier on page 38 3 Check that the disk shelf IDs and terminate switches are properly set and confirm that the system is properly grounded For more information see Connecting additional disk shelves on page 12 4 Turn on the power first to the disk shelves if applicable and then to the FAS270c Result The system begins to boot and stops at the first installation question which is displayed on each node s console window Please enter the new hostname
17. b Assign disks to this node using the disk assign command Configuring for a cluster Step Node A action a Check the licenses on the node by entering the following command license Note Clustering must be licensed on both nodes b Add any missing licenses by entering the following command for each missing license license add xxxx xxxx is the license code for the product Node B action a Check the licenses on the node using the license command b Add any missing licenses using the license add command Reboot the node by entering the following command reboot Reboot the node using the reboot command Enable clustering by entering the following command on a console cf enable N A 10 Check node status by entering the following command cf status Check node status using the cf status command Chapter 2 Configuring a FAS270 FAS270c 43 44 Step 11 Node A action Test takeover and giveback on this node by completing the following steps a Initiate takeover by entering the following command cf takeover Result Takeover succeeds If not run the Cluster Configuration Checker fix any errors reboot the node and repeat the test b Check the status of the takeover using the cf status command c Give back the node by entering the following command cf giveback d Check the status of the
18. cluster using the cf status command Node B action Test takeover and giveback on this node by completing the following steps a Initiate takeover by entering the following command cf takeover Result Takeover succeeds If not run the Cluster Configuration Checker fix any errors reboot the node and repeat the test b Check the status of the takeover using the cf status command c Give back the node by entering the following command cf giveback d Check the status of the cluster using the cf status command Configuring for a cluster Step 12 Node A action Node B action Complete the booting procedure according to your system configuration If you are setting up a Then NAS cluster Go to the Software Setup Guide for advanced system setup SAN cluster with FCP Complete the following steps a b License FCP services Reboot the appliance this allows the FC port to operate in target mode Set up LUNs as described in the Data ONTAP Block Access Management Guide for FCP SAN cluster with iSCSI Complete the following steps License FCP services Set up LUNs as described in the Data ONTAP Block Access Management Guide for iSCSI Chapter 2 Configuring a FAS270 FAS270c 45 Configuring for a cluster Setup script questions Setup script The following example lists the setup script questions and answer
19. guide What is in this guide What it means hyphen Used to separate individual keys For example Ctrl D means holding down the Ctrl key while pressing the D key Enter Used to refer to the key that generates a carriage return although the key is named Return on some keyboards type Used to mean pressing one or more keys on the keyboard enter Used to mean pressing one or more keys and then pressing the Enter key This guide contains special messages that are described as follows Note A note contains important information that helps you install or operate the system efficiently Caution A caution contains instructions that you must follow to avoid damage to the equipment a system crash or loss of data WARNING A warning contains instructions that you must follow to avoid personal injury Preface Safety Information Sicherheitshinweise Safety rules All products are Class 1 laser devices except the NVRAMS cluster media converter which is Class 1M You must follow these safety rules when working with this equipment WARNING Failure to follow these directions could result in bodily harm or death When using an NVRAMS cluster media converter the storage system must be installed in a restricted access location Switzerland only for FAS900 GF900 R200 and C6200 systems This equipment relies on fuses circuit breakers in the building installat
20. must be in place during operation to ensure proper airflow through the appliance The CPU module contains the system motherboard CPU memory DIMM CompactFlash card underside battery pack and other system components CPU Memory DIMM Ze Battery pack Backplane connectors Replacing the CPU module Reasons for There are several reasons for removing the CPU module removing the CPU module Replacing a defective CPU module Replacing the SDRAM DIMM Accessing the CompactFlash card Accessing the system battery and connection to the motherboard System upgrade and conversion options Chapter 4 Replacing FAS200 Series Devices 69 Replacing the CPU module Removing the CPU module Removing the CPU module 70 To remove the CPU module complete the following steps Step 1 Actions If you are performing Then A planned CPU module Shut down the appliance by entering the replacement on a FAS250 following command at the console or a nonclustered halt FAS270 Caution Always use the halt command to perform a clean shutdown An unplanned CPU If possible shut down the appliance by module replacement on a FAS250 or a nonclustered FAS270 entering the following command at the console halt Caution Use the halt command to perform a clean shutdown whenever possible A planned CPU module Determine which module is to be replac
21. on page 81 98 Startup error messages Error message or code Description Corrective action Cerr Cache error These are cache errors These errors indicate a bad CPU If a power Cer paneer cycle doesn t fix the problem replace the CPU module See Replacing the CPU module on page 68 EXC Exception This indicates that the system took an exception while in firmware If it is repeatable this is likely a software bug in the firmware Contact technical support and provide a log of the error If you can t get past this error boot the system using the backup firmware image RUN CFE common firmware This is not an error but rather a environment is jumping to progress state indicator used to help executable code troubleshoot the problem HELO Very early Init code If the system stops on one of these error codes there is likely a age Pee hardware problem First try Step 1 L2C L2 Cache INIT below If this doesn t fix the problem proceed to the subsequent TST1 Simple POST test cache of both steps until the problem is fixed levels and tags 1 Power off the system then CPU 1 CPU1 INIT power it back on cpu1 CPU 1 entering IDLE loop 2 Try booting with the backup firmware image See Booting your appliance from a backup firmware image on page 109 3 Replace the CPU module See Replacing the CPU module on page 68 Chapter
22. solve the problem continue down to the next troubleshooting tip on the list until the problem is solved Unplug the battery in the CPU module for 5 seconds plug the battery back in and try booting the appliance Note Unplugging the battery might reset the clock Reseat the DIMM on the CPU module Replace the DIMM Replace the CPU module CFE comes up but CERR is printed out when booting the kernel This is a problem with NVMEM NVMEM is mainly for power outages Handling the CPU module outside the shelf while NVMEM is valid might corrupt memory Ifthe CPU module was not handled contact technical support Otherwise unplug the battery in the CPU module for 5 seconds plug the battery back in and try booting the appliance Note Unplugging the battery might reset the clock 110 Troubleshooting hardware problems Problem CFE comes up but can t boot anything from the CompactFlash card Possible cause Contents of the CompactFlash card are not correct Solution Try entering this command at the CFE prompt which is equivalent to dir c from a PC test fatfs ide0 0 If no errors occur and nothing is shown on the console the contents of the CompactFlash card are not valid If there is an error replace the CompactFlash card Real Time Clock RTC loses its time The rechargeable battery for NVMEM also powers the real time clock If
23. system The rest of your netbooting environment to use the system as the netboot source For example you might configure BOOTP DHCP bootparamd and or rarpd depending on the specific procedure you are using Note For more information about the netbooting process see the Data ONTAP Storage Management Guide To perform the netboot process on a FAS200 series appliance from a remote image complete the following steps Step Action 1 Place a Data ONTAP boot image on a local HTTP server You can copy the boot image from the appliance boot directory etc boot netapp mips or download it from http now netapp com 2 At the appliance CFE prompt enter one of the following commands Using DHCP ifconfig e0a auto Using manual configuration ifconfig e0Qa addr filer_addr mask netmask gw gateway dns dns_addr domain dns_domain Chapter 5 Error Messages and Troubleshooting 107 108 Step Action 3 At the CFE prompt enter the following command netboot URL Example netboot http myserver bootimages netapp netapp mips Result You should then see normal boot messages during the netboot process Note If you performed the netboot process because your CompactFlash card is blank or corrupted be sure to execute the Data ONTAP download command to copy the correct files from the disks to the CompactFlash card See the Data ONTAP System Administration Storage Management
24. terminal console 34 To connect an ASCII terminal console to the storage appliance complete the following steps Step Action 1 Set the following communications parameters to the same values for both the appliance and ASCII terminal Parameter Setting Baud 9600 Data bit 8 Parity None Stop bits 1 Flow control None Note See your terminal documentation for information about changing your ASCII console terminal settings 2 Connect the DB 9 serial cable to the DB 9 to RJ 45 converter cable and then connect the RJ 45 end to the console port on the appliance and the other end to the ASCII terminal Connecting your appliance to an ASCII terminal console Configuring a FAS270 FAS270c 2 About this chapter This chapter describes how to configure a FAS270 FAS270c Topics in this This chapter describes the following topics chapter Configuring for a cluster on page 36 Configuring the Fibre Channel port on page 48 Chapter 2 Configuring a FAS270 FAS270c 35 Configuring for a cluster Cluster These instructions address the initial setup of Data ONTAP software on a configuration tasks FAS270c system The instructions include planning worksheets and installation procedures for the following tasks Gathering and recording information about the two nodes in System setup information worksheet on page 37 Recording or assigning disks to each node as neede
25. terminator DB 9 to RJ 45 as needed console adapter Attach the grounding cable between shelves as shown in the illustration 10 Set the disk shelf ID switch on your third disk shelf to 3 and set the disk shelf loop speed to 1 Gb as described in Step 5 Connecting additional disk shelves Step 11 Action Set the terminate switch on the third disk shelf to On if applicable 12 Give back the target node and reboot it Run Diagnostics as needed Chapter 1 Connecting a FAS200 Series Appliance 25 Connecting your system to a power source About the power The FAS250 FAS270 and FAS270c appliances and DS14mk2 disk shelves are supplies shipped with two power supplies labeled PSU1 and PSU2 respectively Each power supply has its own AC power cord You should have separate circuit breakers for each power supply for redundancy Connecting your To connect your appliance to a power source complete the following steps appliance to power Step Action 1 Make sure that your appliance is turned off 2 Plug the power cord for PSU1 into the power receptacle on the left connector rear view 3 Plug the power cord for PSU2 into the power receptacle on the right connector rear view 4 Fasten the power cords with the hold down clamps 5 Plug the other end of each power cord into a grounded AC power source 6 Turn on the power switch for b
26. the battery cable back into the motherboard 12 Reinstall the CPU module See Procedures for installing the CPU module on page 75 13 After turning on your system run diagnostics on the SDRAM DIMM See the Diagnostics Guide for more information Replacing the SDRAM DIMM on the CPU module Replacing the CompactFlash card on the CPU module About replacing the The CompactFlash card is on the back side of the CPU module Replacing the CompactFlash card CompactFlash card consists of the following tasks Removing the CPU module Replacing the CompactFlash card Reinstalling the CPU module Replacing the To replace the CompactFlash card complete the following steps CompactFlash card Step Action 1 Remove the CPU module by following the procedure in Removing the CPU module on page 70 2 If you don t have the antistatic wrist strap and grounding leash on from the previous step put it on now 3 On the bottom side of the CPU module remove the CompactFlash card Use your thumb to apply pressure to the exposed surface of the card while gently sliding the card out of the socket as shown in the following illustration CompactFlash ___ card P X Chapter 4 Replacing FAS200 Series Devices 83 Bottom of CPU module 84 Step Action Install the CompactFlash card by orienting the card correctly so that the pin slots on the card engage properly with
27. the following steps module until the problem is resolved fault 1 Run diagnostics to isolate Off On Loop fault the failure and decide if and module CPU module replacement fault is necessary See the Diagnostics Guide for more information 2 Replace the CPU module See Replacing the CPU module on page 68 3 Contact technical support Chapter 3 Monitoring Your System 63 64 Monitoring the CPU module Replacing FAS200 Series Devices 4 About this chapter This chapter describes how to replace disks in your appliance the CPU module and other devices Topics in this This chapter discusses the following topics chapter Replacing a disk on page 66 Replacing the CPU module on page 68 Replacing the SDRAM DIMM on the CPU module on page 81 Replacing the CompactFlash card on the CPU module on page 83 Replacing the battery on the CPU module on page 86 Replacing a power supply on page 89 Replacing LRC modules with ESH2 modules in a disk shelf on page 92 o o OM Chapter 4 Replacing FAS200 Series Devices 65 Replacing a disk Reasons to replace You can replace a disk in your appliance or disk shelf for any reason However a disk the most common reason is disk failure If a disk fails the appliance logs a warning message to the system console indicating which disk failed About replacing a Replacing a disk in the appliance consists of the following pr
28. the pins inside the socket and gently sliding the card into place until it is firmly seated in the socket Caution Damage to the card socket and or card can result if you do not orient the card properly during insertion 5 Reinstall the CPU module See Procedures for installing the CPU module on page 75 6 Boot your appliance from a remote image See Netboot process for the FAS200 series on page 107 Otherwise proceed to Step 8 7 Copy the correct Data ONTAP boot files to the CompactFlash card by entering the following command download Replacing the CompactFlash card on the CPU module Step Action 8 Test the CompactFlash card by using one of the following two options Option 1 Option 2 1 Reboot the appliance and 1 Shut down the appliance by let it autoboot by entering entering the following the following command command at the console reboot halt 2 After Data ONTAP boots 2 Run diagnostics by entering copy the boot files to the the following command secondary backup area of boot_diags the CompactFlash card by entering the following See the Diagnostics Guide for command more information coimload 3 When finished exit diagnostics by entering the following command exit 4 Boot Data ONTAP by entering the following command boot_ontap Chapter 4 Replacing FAS200 Series Devices 85 Replacing the battery on the CPU module
29. use special drive keys to prevent the use of nonqualified disks in your appliance If the device carrier does not slide into the open guide slot check to make sure that the disk drive is qualified for use in your appliance 3 Insert the device carrier into the guide slot in the appliance and gently push it in until it stops Lift the handle on the drive carrier to engage the drive with the backplane and push it until you see the release mechanism click into place Caution Do not slam the device carrier into place 4 For FAS270 FAS270c From the console assign the disk to the CPU module receiving the disk by entering the following command disk assign disk_name Chapter 4 Replacing FAS200 Series Devices 67 Replacing the CPU module About replacing the CPU module Location of the CPU module and blank filler module CPU module contents 68 Replacing the CPU module consists of the following procedures Removing the CPU module on page 70 Moving the Data ONTAP software on page 73 Procedures for installing the CPU module on page 75 The CPU module is at the center position on the back of your appliance A clustered FAS270c has two CPU modules nodes with Node A above Node B On a FAS250 or nonclustered FAS270 a blank filler module is in the top position directly above the bottom CPU module Both modules use the same cam handle to remove and install the module Caution Both modules
30. 0825 1 1994 A11 Safety of Laser LED Equipment EN 61000 3 2 2002 Limits for Harmonic Current Emissions EN 61000 3 3 1995 A 1 2001 Limitation of Voltage Fluctuations and Flicker in Low Voltage Supply Systems following the provisions of the directives listed below 73 23 EEC Low Voltage Directive Product Safety 89 336 EEC Electromagnetic Compatibility Directive Date Gerald Lopatin Vice President Storage Systems Engineering Part number 210 00610 Declaration of Conformity Feature Update Record C Feature update The following table lists and describes the history of changes made to this history manual When a change is implemented it applies to the release in which it was implemented and all subsequent releases unless otherwise specified Feature updates Feature first implemented in Feature release date settings ESH2 information added Data ONTAP 7 0 October 2004 Troubleshooting section updated to include environmental EMS messages Procedure for replacing LRC modules with ESH2 modules Consolidated FAS250 FAS270 and FAS270c Data ONTAP 7 0 1 May 2005 information into one hardware guide Updated information to include RoHS compliancy Data ONTAP 7 1 November 2005 Updated graphics for ROHS compliancy Data ONTAP 7 1 March 2006 Added RoHS and non RoHS cable appendix Added AT disk shelf information Corrected SES information concerning required Data ONTAP 6 5 1 Dece
31. 250 63 location of the 68 reasons for removing a 69 removing a 70 replacement of a 68 terminate switch on a 6 10 D DB 9 to RJ 45 console adapter 32 pin connections 32 device carrier vii DIMMs replacement of 81 required memory configuration for 81 disk ownership worksheet 40 disk reservation and ownership Data ONTAP 6 5 0 or earlier 38 Data ONTAP 6 5 1 or later 39 disk shelf ID 7 11 55 disks installation of 67 interpreting LEDs on 60 location of LEDs on 59 reasons for replacing 66 removal of 66 spin up time for 26 123 E environmental EMS messages 102 error messages POST error messages 98 F Fibre Channel port configuring 48 Fibre Channel switch connecting to a 30 Fibre Channel terminator 5 9 firmware image booting from a backup 109 front operation panel interpreting LEDs on the 55 location of LEDs on the 54 monitoring the 54 G Gb selector switch 5 10 H hot swap of LRC with ESH2 modules 92 installation battery 88 CompactFlash card 84 disk 67 POST messages 96 power supplies 90 startup sequence for 96 L LED interpretation disks 60 FAS250 CPU module 63 FAS270 Ethernet port 61 FAS270 Fibre Channel 62 front operation panel 55 power supply 58 LED locations CPU module 61 disks 59 Ethernet 61 124 FAS250 CPU module 63 FAS270 Fibre Channel 61 front operation panel 54 power supply 57 loop speed 17 22 24 LRC to ESH2 module hot swapping 92 messages boot 97 Environmenta
32. 270c running your system has no Fibre Channel disks bays 0 and 1 must contain power supply Data ONTAP 6 5 1 or load boards along with blanks in the remaining drive bays later Bay 0 Bay 1 Disk 0b 16 Disk 0b 17 Disk 0b 29 AN RIRIEIRIRIE A eh ik i ik i SiN i iN i ih a Pa fo Lc Uppoo oo NNN Eal J Mpoo n LA These disks are owned by one node for example node A SES bays These disks are owned by the other node for example node B These disks are unowned and must be assigned to either node to work Chapter 2 Configuring a FAS270 FAS270c 39 Disk ownership Complete the following worksheet to determine disk assignments for your worksheet cluster Identify any disks whose ownership you want to change and mark in the worksheet which node will own the disk You should use this sheet to check ownership during the setup process Disk shelf 1 Disk shelf 2 Disk shelf 3 Bay Disk ID Node A Node B Disk ID Node A Node B Disk ID Node A Node B 0 Ob 16 E E 0b 32 E E 0b 48 E E SES disk SES disk SES disk 1 0b 17 Q Q 0b 33 E Q 0b 49 Q Q SES disk SES disk SES disk 2 0b 18 Q Q 0b 34 Q
33. About replacing the If the battery inside your CPU module fails you need to replace it Replacing the battery battery consists of the following tasks Removing the CPU module Replacing the battery Reinstalling the CPU module Replacing the To replace the battery complete the following steps battery Step Action 1 Remove the CPU module by following the procedure in Removing the CPU module on page 70 2 If you don t have the antistatic wrist strap and grounding leash on from the previous step put it on now 3 Disconnect the battery wire from the CPU module motherboard 86 Replacing the battery on the CPU module Step Action 4 At the side of the CPU module remove the four screws holding the battery housing as shown in the following illustration and remove the battery m Battery connection Battery Battery housing WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to manufacturer s instructions AVERTISSEMENT Il y a danger d explosion s il y a remplacement incorrect de la pile Remplacer la pile seulement avec une pile du m me type ou d un type quivalent recommand par le fabricant Mettre au rebut les piles usag es selon les instructions du fabricant ACHTUNG Explosionsgefahr bei unsachgem em Austaus
34. FAS200 Series Storage Appliance Hardware and Service Guide Network Appliance Inc 495 East Java Drive Sunnyvale CA 94089 USA Telephone 1 408 822 6000 Fax 1 408 822 4501 Support telephone 1 888 4 NETAPP Documentation comments doccomments netapp com Information Web http www netapp com Part number 210 00737_D0 June 2006 Copyright and trademark information Copyright information Trademark information Copyright 1994 2007 Network Appliance Inc All rights reserved Printed in the U S A No part of this document covered by copyright may be reproduced in any form or by any means graphic electronic or mechanical including photocopying recording taping or storage in an electronic retrieval system without prior written permission of the copyright owner Network Appliance reserves the right to change any products described herein at any time and without notice Network Appliance assumes no responsibility or liability arising from the use of products described herein except as expressly agreed to in writing by Network Appliance The use or purchase of this product does not convey a license under any patent rights trademark rights or any other intellectual property rights of Network Appliance The product described in this manual may be protected by one or more U S patents foreign patents or pending applications RESTRICTED RIGHTS LEGEND Use duplication or disclosure by the government is subj
35. G MAGS OS Bit bao ese vii Safety Information Sicherheitshinweise nnana xi Connecting a FAS200 Series Appliance nnau aaa aa 1 Connecting your appliance to a network ooo a 2 Connecting a nonclustered system o ooo a 3 Connecting a clustered system o o o a 8 Connecting additional disk shelves ooo a 12 Connecting disk shelves to a FAS270 ouaaa aaa 13 Connecting disk shelves to a FAS270c oana aaa 19 Connecting your system to a power source o oo a 26 Connecting to third party devices ooo e 27 Connecting to a third party tape backup device o oo aaa 28 Connecting to a third party Fibre Channel switch 30 Connecting your appliance to an ASCII terminal console onnaa 32 Configuring a FAS270 FAS270c oaaae aaa 35 Configuring for a cluster ooa ee en 36 System setup information worksheet o soaa 37 Disk assignments oaa 0 000000 0000004 38 Booting your cluster for the first time 41 Setup script questions ooo a 46 Configuring the Fibre Channel port aoao a 48 Monitoring Your System aahua aaa 53 Monitoring the front operation panel oaoa 54 Monitoring the power supply ooo e 57 Monitoring the Fibre Channel disk ooa aaa a 59 Monitoring the CPU module l aaa e 61 V Chapter 4 Chapter 5 Appendix A Appendix B Appendix C vi Replacing FAS200 Series Devices 0 65 Rep
36. Ger t richtig abgest tzt ist oder fest aufrecht steht bevor Sie neues Zubeh r einbauen Dieses Ger t ist f r die Einspeisung aus einer geerdeten Netzverbindung ausgelegt Der Netzstecker mit Erdungsvorrichtung ist ein wichtiger Sicherheitsschutz Zum Schutz vor elektrischem Schlag oder Sachsch den am Ger t die Erdung nicht abschalten Das Ger t ist mit einer oder mehreren auswechselbaren Batterien ausgestattet Bei unsachgem em Auswechseln der Batterie besteht Explosionsgefahr Batterien nur mit dem vom Hersteller empfohlenen Typ oder entsprechenden Typen ersetzen Gebrauchte Batterien sind gem den Anweisungen des Herstellers zu entsorgen Wenn Ihr Speichersystem oder Plattenregal ber mehrere Stromkabel verf gt und Sie die Einheit ausschalten m ssen folgenden Warnhinweis beachten ACHTUNG Ger t besitzt zwei Netzanschlussleitungen Vor Wartung alle Anschl sse vom Netz trennen Safety Information Sicherheitshinweise Connecting a FAS200 Series Appliance 1 About this chapter This chapter describes how to connect a FAS250 FAS270 and FAS270c Topics in this This chapter describes the following topics chapter ry Connecting your appliance to a network on page 2 Connecting additional disk shelves on page 12 Connecting your system to a power source on page 26 Connecting to third party devices on page 27 Chapter 1 Connecting a FAS200 Series Appliance 1 Connectin
37. Guide for more details Netboot process for the FAS200 series Booting your appliance from a backup firmware image Caution about this This procedure boots your appliance using a stored backup firmware image and procedure should only be used as a last resort Booting with a To boot using a backup firmware image complete the following steps backup firmware image Step Action 1 With the system powered off insert a paper clip into the tiny unmarked hole between the console and Ethernet ports Make sure that you can feel the button pushing in p Fa OO E E 2 While the button is pressed with the paper clip turn on power to the appliance Pinhole button 3 Remove the paper clip from the hole Result The appliance begins booting showing its progress on the console screen Chapter 5 Error Messages and Troubleshooting 109 Troubleshooting hardware problems Troubleshootingthe Use this table to troubleshoot specific problems with your system FAS270 FAS270c Problem CFE common firmware environment won t boot Last console status code might be ZBSS L12F or CERR Possible cause This indicates that something is wrong with the memory DIMM Solution To fix this problem begin with the first procedure in the following list If that doesn t
38. HS compliant Plug the SFP module into the left most port on the CPU module Non RoHS compliant Go to Step 4 30 Connecting to third party devices Step Action 4 Connect the cable to the following points of connection The Fibre Channel port on the CPU module at the back panel of your appliance An available port on the Fibre Channel switch For FAS270 FAS270c CI 5 a A For FAS250 gT sad 2000 Chapter 1 Connecting a FAS200 Series Appliance 31 Connecting your appliance to an ASCII terminal console About the ASCII terminal console ASCII terminal console wiring DB 9 to RJ 45 console adapter pin connections 32 The ASCII terminal console enables you to monitor the boot process helps you configure your appliance after it boot
39. IP address during failover n Chapter 5 Error Messages and Troubleshooting 97 Boot messages etc files for system administration Please enter Please enter timezone GMT Where is the filer located orlab Do you want to run DNS resolver n y Please enter DNS domain name You may enter up to 3 nameservers Please enter Do you want another nameserver y n Do you want to run NIS client n to all NFS clients enter RETURN below the IP address for first nameserver Would you like to continue setup through the web interface n Please enter the name or IP address of the default gateway The administration host is given root access to the filer s To allow etc root access the name or IP address of the administration host Hz POST error messages errors during the POST process Note The following table describes the extended POST error messages that might appear on the system console if your appliance encounters CPU level system Always power cycle your appliance when you receive any of the following errors If the system repeats the error message follow the corrective action for that error message Error message or code Description Corrective action RAMX No physical memory was found by This indicates that the system the system doesn t see any memory Try reseating the DIMM See Replacing the SDRAM DIMM on the CPU module
40. NetApp ATA IDE Adapter 0a 0x00000000000001 f0 0a 0 122MB Note Fibre Channel port Oc is identified as FC Host Adapter Oc 4 Enable port Oc by entering the following command storage enable adapter 0c Example fas270a gt storage enable adapter 0c Mon Dec 8 08 55 09 GMT rc notice Onlining Fibre Channel adapter 0c host adapter 0c enable succeeded For more For more information about configuring your SAN see the following resources information Fibre Channel Tape SAN Solutions at 52 http www netapp com osn info config html Data ONTAP System Administration FCP Block Access Management Guide Configuring the Fibre Channel port Monitoring Your System 3 About this chapter This chapter describes how to monitor your system based on the error messages displayed on the console that is connected to your system It also identifies the location of the various LEDs on your appliance Note The quick reference card in the slide out tray at the base of your appliance describes the functions of each LED on your appliance and the suggested course of action Topics in this This chapter discusses the following topics chapter Monitoring the front operation panel on page 54 Monitoring the power supply on page 57 Monitoring the Fibre Channel disk on page 59 Monitoring the CPU module on page 61 Chapter 3 Monitoring Your System 53 Monitoring the front operation panel About monitoring The front o
41. No power to this PSU Off On Off On 58 Monitoring the power supply Monitoring the Fibre Channel disk About monitoring The FAS200 series Fibre Channel disk has two LEDs The LEDs indicate the Fibre Channel whether the disk is functioning normally or whether there are problems with the disk hardware Location of LEDs The following illustration shows the location of the Fibre Channel disk LEDs Chapter 3 Monitoring Your System 59 Interpreting Fibre Channel disk LEDs 60 Use the following table to interpret the disk LEDs LED 1 green LED 2 amber State Off Off No drive installed On Blink off Off Drive installed and operational On Flashes 1 second on SES device identification set and 1 second off On or off On SES device fault bit set On or off Flashes 3 seconds on Disk port isolated either port and 1 second off Monitoring the Fibre Channel disk Monitoring the CPU module LEDs on the The CPU module has several LEDs The LEDs indicate whether the CPU FAS270 FAS270c module Fibre Channel ports and network connections are functioning normally CPU module Location of LEDs on the CPU module The following illustration shows the location of the Ethernet and Fibre Channel LEDs at the rear of the CPU module Activity LED amber
42. WG 4 AWG 2 AWG 20A 30A 40A 50A 220V single phase circuit circuit circuit circuit 25 feet 14 AWG 12 AWG 12 AWG 10 AWG 50 feet 12 AWG 10 AWG 8 AWG 8 AWG 75 feet 10 AWG 8 AWG 6 AWG 6 AWG The following table list the approximate equivalent wire gauge American Wire Gauge AWG to Harmonized Cordage AWG 10 12 Harmonized mm mm 1 4 0 2 5 1 5 1 116 mm mm millimeter squared Recommended AC power line sizes Communications Regulations B About this appendix This appendix lists the regulatory notices you need to be aware of when installing and operating your NetApp equipment Appendix B Communications Regulations 117 Regulatory notices FCC notices U S only Compliance with Part 15 of CFR 47 Compliance with ICES 003 Compliance with EN regulations 118 NetApp devices are designed for a CFR 47 Code Federal Regulations Part 15 Class A environment The FCC and NetApp guarantee the user s rights to operate this equipment only if the user complies with the following rules and regulations Install and operate this equipment in accordance with the specifications and instructions in this guide Modify this equipment only in the ways specified by NetApp Use shielded cables with metallic RFI EMI connector hoods to maintain compliance with applicable emissions standards Ifthe system has nine or more Fibre Channel disk shelves install the system in t
43. adapter Note The Reduction of Hazardous Substances RoHS version of the FAS200 series uses a Small Form Factor Pluggable SFP module in the tape backup port left most port You must plug the SFP module into this port before to cabling or terminating it Connecting your appliance to a network Step Action 5 If Then You are not attaching a third party device to the Fibre Channel port Plug in the SFP module if needed and then insert the Fibre Channel terminator or loopback terminator into the Fibre Channel port at the far left Port C of the CPU module You are attaching a third party device such as a tape backup or a Fibre Channel switch Plug in the SFP module if needed leave the Fibre Channel port unterminated and see Connecting to third party devices on page 27 6 Make sure that the 1 Gb 2 Gb switch is set to the 1 Gb position 1 Gb 2 Gb swith lt A 7 mM A T e e iii Chapter 1 Connecting a FAS200 Series Appliance Step Action 7 If you are Then Connecting your FAS270 to Set the terminate switch on the CPU one or more additional disk module to Off shelves Not connecting your FAS270 Set the terminate switch to On to an additional disk shelf Using a FAS250 system Skip this step and go to Step 8 Non RoHS port labeling 10 100 1000 ETHERNET CHANNEL C CHANNEL B Example
44. arger Solution You have two main options at this point 1 Leave the appliance alone for a few hours to let the battery charge 2 Press Ctrl C to override this check Contact technical support if you need to check your battery status or need additional assistance CFE failed creating a POST code CFE firmware runs a series of Power On Self Tests POST before trying to load Data ONTAP If any of the POSTs fail a code is printed See POST error messages on page 98 for a description of the error 112 Troubleshooting hardware problems Problem Fibre Channel adapter 0b appears to be unattached or disconnected Possible cause You have an open loop Fibre Channel needs a closed completed loop to communicate Solution Check the terminate switch on the CPU module If an expansion shelf is attached to your system the terminate switch should be OFF If there s no expansion shelf you must have the terminate switch set to ON If you have expansion shelves the last shelf must have its terminate switch set to ON All other shelves in the loop including the CPU module must have the terminate switches set to OFF If that doesn t fix it you might have a faulty shelf drive or cable Try removing items until the loop closes and then add them back until you see the failure While removing adding be sure to set the terminate switches appropriately If that still does
45. ate with tape backup devices such as in a TapeSAN backup configuration ta You use target mode to communicate with SAN hosts or a front end SAN switch Fibre Channel port Oc does not support mixed initiator target mode The default mode for port Oc is initiator mode If you have not licensed the FCP service and you want to use port Oc in initiator mode you do not need to configure the port Note Port C the left most port requires that you plug an SFP module into the port before cabling it FAS270c cluster configurations must be cabled to switches that support public loop topology To connect a FAS270c to a fabric topology that includes switches that only support point to point topology such as McDATA Director class switches you must connect the cluster to an edge switch and use this switch as a bridge to the fabric For information about specific switch models supported and fabric configuration guidelines see the FCP iSCSI Configuration Guide at http now netapp com NOW knowledge docs san fcp_iscsi_config Configuring the Fibre Channel port Configuring port 0c To configure the external Fibre Channel port Oc for target mode complete the for target mode following steps Step Action 1 Enable the FCP license by entering the following command license add FCP_code FCP_code is the FCP service license code provided to you by NetApp Example fas270a gt license add XXXXXXX A fcp site license has been instal
46. ch der Batterie Die Batterien nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ ersetzen Gebrauchter Batterien nach Angaben des Herstellers loswerden Chapter 4 Replacing FAS200 Series Devices 87 88 Step Action Install the new battery by placing it into the battery housing and secure the battery housing to the CPU module using the four screws Reconnect the battery wire to the CPU module Reinstall the CPU module See Procedures for installing the CPU module on page 75 After turning on your system run diagnostics on the new battery See the Diagnostics Guide for more information Note The battery is rechargeable and diagnostics might indicate a low charge after installation This is normal The battery begins charging automatically after you boot Data ONTAP Check and set the date and time values on your appliance Replacing the battery will likely cause these values to get reset Replacing the battery on the CPU module Replacing a power supply About replacing a power supply Rules for replacing power supplies Removing a power supply Replacing a power supply in your appliance or in a DS14mk2 disk shelf consists of the following procedures Removing a power supply on page 89 Installing a power supply on page 90 When replacing the power supply in your appliance observe the following rules
47. d in Disk assignments on page 38 Configuring the system at initial boot by completing the instructions in Booting your cluster for the first time on page 41 36 Configuring for a cluster Configuring for a cluster System setup information worksheet System setup You need the following information to complete the setup script See Setup worksheet script questions on page 46 for an example of the setup script questions Setup parameters Node A Node B Host name Network configuration information Virtual interfaces IP address first interface eOa IP address second interface eOb Netmask first interface eQa Netmask second interface e0b Media type speed 100tx fd 100tx auto 100 1000 first interface eOa Media type speed 100tx fd 100tx auto 100 1000 second interface eOb Flow control none receive send full eOa Flow control none receive send full eOb Enable jumbo frames first interface e0a Enable jumbo frames second interface eOb IP address or name of default gateway IP address or name of administration host Leave blank for root access to etc from any NFS client Where is filer located Text string Do you want to run DNS resolver Do you want to run NIS client Chapter 2 Configuring a FAS270 FAS270c Configuring for a cluster Disk assignments Disk reser
48. dule name enter the following command disk show v 15 Reassign disk ownership by entering the following command disk assign o systemname Replacing the CPU module Installing the module ina clustered system with cf disabled Step Action 16 Shut down the appliance by entering the following command at the console halt 17 Boot Data ONTAP by entering the following command boot_ontap To install the CPU module in a clustered system where the partner node has not performed a takeover complete the following steps Step Action 1 Put on the antistatic wrist strap and grounding leash 2 Connect all cables to the CPU module before inserting the module into its CPU module bay For more information see Connecting your appliance to a network on page 2 3 From the back of your appliance slide the module into the CPU module bay and push the cam mechanism levers into place 4 Set the terminate switch on the CPU module to the proper position 5 If power was removed reconnect the power to your appliance and turn on the power switch on both power supplies See Connecting your system to a power source on page 26 6 If you installed a new CPU module with a new CompactFlash card the card might not contain any data in which case you need to boot your appliance from a remote image See Netboot process for the FAS200 series on page 107
49. ect to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 277 7103 October 1988 and FAR 52 227 19 June 1987 NetApp the Network Appliance logo the bolt design NetApp the Network Appliance Company DataFabric Data ONTAP FAServer FilerView FlexClone Flex Vol Manage ONTAP MultiStore NearStore NetCache SecureShare SnapDrive SnapLock SnapManager SnapMirror SnapMover SnapRestore SnapValidator Snap Vault Spinnaker Networks SpinCluster SpinFS SpinHA SpinMove SpinServer SyncMirror Topio VFM and WAFL are registered trademarks of Network Appliance Inc in the U S A and or other countries Cryptainer Cryptoshred Datafort and Decru are registered trademarks and Lifetime Key Management and OpenKey are trademarks of Decru a Network Appliance Inc company in the U S A and or other countries gFiler Network Appliance SnapCopy Snapshot and The evolution of storage are trademarks of Network Appliance Inc in the U S A and or other countries and registered trademarks in some other countries Appliance Watch BareMetal Camera to Viewer ComplianceClock ComplianceJournal ContentDirector ContentFabric EdgeFiler FlexShare FPolicy HyperSAN InfoFabric Lock Vault NOW NOW NetApp on the Web ONTAPI RAID DP RoboCache RoboFiler SecureAdmin Serving Data by Design SharedStorage Simplicore Simulate ONTAP Smart SAN SnapCache SnapDirector Sna
50. efore changing the thumbwheel switch value The change will take effect after power is restored to the appliance Do not change the thumbwheel switch ID value while the power is on 9 na Shelf ID switch 9 If you are Then Adding disk shelves to your See Connecting additional disk system shelves on page 12 Not adding disk shelves to See Connecting your system to a your system power source on page 26 Chapter 1 Connecting a FAS200 Series Appliance Connecting additional disk shelves About this section This section explains how to connect your nonclustered or clustered system to one or more additional DS14mk2 FC or DS14mk2 AT disk shelves For detailed For details about connecting a disk shelf to a FAS270 FAS270c see the information following topics Connecting disk shelves to a FAS270 on page 13 Connecting disk shelves to a FAS270c on page 19 12 Connecting additional disk shelves Connecting additional disk shelves Connecting disk shelves to a FAS270 Connecting disk To connect your nonclustered FAS270 to additional disk shelves complete the shelves toa following steps nonclustered system Step 1 Action Put on the antistatic wrist strap and grounding leash and then turn off the system Note You can hot add a disk shelf to your system See the DiskShelf14 DiskShelfl4mk2 FC and DiskShelfl4mk4 FC Hardware and Service Guide for information about hot adding a d
51. ement on a replaced From the partner CPU clustered FAS270c module perform a takeover operation by entering the following command cf takeover An unplanned CPU Proceed to Step 2 module replacement on a clustered FAS270c where the partner node did or did not perform a takeover Replacing the CPU module Step Actions Put on the antistatic wrist strap and attach the grounding leash to the appliance chassis Disconnect all cables to the CPU module that you are replacing At the rear center of your appliance using your thumb and index finger of both hands press the cam mechanism levers in the middle of the CPU module to release it The following figure shows how to release the cam mechanism Carefully pull the cam handle so that the CPU module slides out from the chassis The CPU module has a travel distance of approximately 10 inches 25 4 centimeters Chapter 4 Replacing FAS200 Series Devices 71 72 Step Actions If you are Then Replacing a defective CPU module with a new one Proceed to Moving the Data ONTAP software on page 73 Servicing a component on the CPU module See the appropriate procedure in this chapter then proceed to Procedures for installing the CPU module on page 75 Replacing the CPU module Replacing the CPU module Moving the Data ONTAP software Moving the Data The Da
52. entering the following command cf giveback Result The local node releases the partner node which reboots and resumes normal operation The following message is displayed on the console when the process is complete giveback completed 13 On FAS270c systems repeat Step 3 through Step 12 for the second node loop 14 Set the loop speeds to 1 Gb on all disk shelves in the system Replacing LRC modules with ESH2 modules in a disk shelf Error Messages and Troubleshooting 5 About this chapter Topics in this chapter Where to get more information This chapter lists error messages you might encounter during the boot process Note If you contact technical support have the console messages available This chapter discusses the following topics Startup error messages on page 96 Environmental EMS messages on page 102 Netboot process for the FAS200 series on page 107 Booting your appliance from a backup firmware image on page 109 Troubleshooting hardware problems on page 110 The following table lists the documentation that can help you with some of the corrective actions If you are troubleshooting Then A hardware problem and need to See Replacing FAS200 Series Devices access your appliance on page 65 Fibre Channel disk shelf See the disk shelf hardware guide that problems came with your expansion shelf Sof
53. ep 8 of Connecting a nonclustered FAS250 or FAS270 on page 3 or Step 8 of Connecting a clustered FAS270c on page 8 Use the following table to interpret the front panel LEDs on a FAS270 FAS270c FAS270 FAS270c LEDs Description Power Activity A Status A Activity B Status B Action item Normal Green Green on Amber Green on Amber None operation on or flashing off or flashing off Systemfault Green Green off Amber Green on Amber 1 Check the LEDs on the detected on on or flashing off modules at the rear of the appliance System fault Green Green on Amber Green off Amber detected on or flashing off on 2 Check the system console for detailed messages 3 Run diagnostics on the system See the Diagnostics Guide for more information 4 Contact technical support Chapter 3 Monitoring Your System 55 Use the following table to interpret the front panel LEDs on a FAS250 FAS250 LEDs Description Power Activity Status Action item Normal Green on Green on Amber off None operation or flashing System fault Greenon Green on Amber on 1 Check the LEDs on the modules at the rear detected or flashing of the appliance 2 Check the system console for detailed messages 3 Run diagnostics on the system See the Diagnostics Guide for more information 4 Contact Network Appliance Customer Service 56 Monitoring the front o
54. erboard slow degraded might need to be replaced See the hardware and service guide that came with your system monitor cpuFan cpu_number This message The CPU fan or LOG_NOTICE 381 CPU failed INT indicates that the system CPU Fan is Fan is NOTICE a CPU fan is mornerboara stopped stopped degraded might need to be replaced See the hardware and service guide that came with your system 104 Environmental EMS messages Corrective Name Parameters Description action Syslog SNMP monitor chassis This message No corrective LOG_INFO 396 PowerSupplies indicates that action needed Chassis power Chassis ok all power supplies OK power INFO supplies are supplies OK OK monitor chassis ps_number This message Turn the power LOG_NOTICE 395 PowerSupply of INT indicates that supply on Chassis power Chassis f a power supply off power NOTICE supply is supply is turned off off monitor chassis ps_number This message Add a power LOG_NOTICE 394 PowerSupply INT indicates that supply to the Chassis power Chassis notPresent a power appliance supply not power NOTICE supply is not present supply is present not present monitor chassis ps_number This message A replacement LOG_NOTICE 392 PowerSupply reasonText indicates that power supply Chassis power Chassis degraded a power might berequired supply is power Ne ly i Contact technical degraded ly i NOTICE STRING supply is ontact techn
55. ersions of Fibre Channel disk shelves You can enter commands on the system console or from any client that can obtain access to the appliance using a Telnet session In examples that illustrate commands executed on a UNIX workstation the command syntax and output might differ depending on your version of UNIX The following table lists different character formats used in this guide to set off special information Formatting convention Type of information Italic type Words or characters that require special attention Placeholders for information you must supply For example if the guide requires you to enter the fctest adaptername command you enter the characters fetest followed by the actual name of the adapter Book titles in cross references Monospaced font Command and daemon names Information displayed on the system console or other computer monitors The contents of files Preface Keyboard conventions Special messages Preface Formatting convention Bold monospaced font Type of information Words or characters you type What you type is always shown in lowercase letters unless your program is case sensitive and uppercase letters are necessary for it to work properly This guide uses capitalization and some abbreviations to refer to the keys on the keyboard The keys on your keyboard might not be labeled exactly as they are in this
56. g Safety Information Sicherheitshinweise xi Sicherheitsvorgaben Fur Ger te mit mehr fachen Netzan schlussleitungen A A xii Alle Produkte sind Laserger te der Klasse 1 mit Ausnahme des NVRAMS5 Cluster Medienkonverters der in Klasse 1M f llt Beim Einsatz dieser Ger te sind die Sicherheitsvorschriften zu beachten Vorsicht Nichtbeachtung dieser Vorschriften kann zu Verletzungen oder Tod fiihren Bei der Verwendung eines NVRAMS Cluster Medienkonverters muss das Speichersystem an einem Standort mit beschranktem Zugriff installiert werden Nur fiir die Schweiz Systeme FAS900 GF900 R200 und C6200 Diese Ger te erfordern den Festeinbau von Sicherungen zum Uberstromschutz Jeder Netzanschluss muss mit Strom aus getrennten speziell fiir diesen Zweck vorgesehenen Steckdosen versorgt werden die jeweils mit einer 10A Sicherung geschiitzt sind Werden die Plattenregale und das Speichersystem in einen beweglichen Schrank oder Turm eingebaut ist wegen der h heren Stabilit t der Einbau von unten nach oben vorzunehmen Gleichstrom Systeme miissen an Betriebsstaette mit beschraenktem Zutritt installiert sein und die beiden Eingangsstromklemmen fiir das Gleichstrom Netzteil miissen an separate und isolierte Abzweigleitungen angeschlossen sein Zum Schutz vor K rperverletzung oder Sachsch den am Ger t lassen Sie die inneren Bauteile stets vor dem Ber hren abk hlen Sorgen Sie daf r dass das
57. g switch to third party devices on page 27 Chapter 1 Connecting a FAS200 Series Appliance Step Action Make sure that the 1 Gb 2 Gb switch is set to the 1 Gb position 1 Gb 2 Gb switch a y gt oon iii If you are Connecting your FAS270 to Set the terminate switch on the CPU one or more additional disk module to Off shelves Not connecting your FAS270 Set the terminate switch to On to an additional disk shelf Non RoHS port labeling FIBRE 10 100 1000 ETHERNET CHANNEL C E Example No additional disk shelves RoHS port labeling Example No additional disk shelves Connecting your appliance to a network Step Action 8 Set the shelf ID to 1 The disk shelf ID switch on the back of the appliance differentiates the FAS270c from additional disk shelves connected to the system For the FAS270c the default and recommended setting for the ID switch is 1 Attention Power to the appliance must be off b
58. g your appliance to a network About this You connect your appliance in either a nonclustered configuration FAS250 or procedure FAS270 or clustered configuration FAS270c This chapter describes the following topics Connecting a nonclustered system on page 3 Connecting a clustered system on page 8 2 Connecting your appliance to a network Connecting your appliance to a network Connecting a nonclustered system Connecting a To connect your nonclustered appliance complete the following steps nonclustered FAS250 or FAS270 Step Action 1 Put on the antistatic wrist strap and grounding leash 2 Make sure that the appliance is turned off 3 Connect your appliance to the network by plugging the network cable into either the left Port A or right port B network input connection in the center of the CPU module at the rear of the appliance The illustration in the next step shows the connection to the CPU module Chapter 1 Connecting a FAS200 Series Appliance 3 Step Action Connect the console cable to the console connection port at the far right of the CPU module using the DB 9 to RJ 45 console adapter For information about connecting a console cable see Connecting your appliance to an ASCII terminal console on page 32 For FAS270 non RoHS Network cable Channel terminator For FAS250 non RoHS DB 9 to RJ 45 console
59. g your system to a power source on page 26 If you installed a new CPU module with a new CompactFlash card the card might not contain any data in which case you need to boot your appliance from a remote image See Netboot process for the FAS200 series on page 107 Chapter 4 Replacing FAS200 Series Devices 75 76 Step Action At the console screen bring your system to the CFE common firmware environment prompt or halt the system if it tries to autoboot Data ONTAP by entering the following command halt Run diagnostics on the new CPU module by entering the following command boot_diags At the diagnostics prompt run all tests by entering the following command all Note The RTC real time clock uses the same battery as NVMEM If the battery is disconnected and drained the RTC loses its time which can cause some tests to fail on startup One solution is to ignore the message and set the clock in Data ONTAP later or set the clock from within diagnostics and repeat the diagnostics tests 10 Exit diagnostics by entering the following command exit See the Diagnostics Guide at http now netapp com for more information 11 Boot Data ONTAP by entering the following command boot_ontap 12 Press ctrl c to enter the maintenance menu 13 Select option 5 to enter maintenance mode 14 Fix disk ownership To see all disks and the old CPU mo
60. ica egrade supply is degraded support for degraded further instruction monitor chassis This messages No corrective LOG_NOTICE 406 Power ok indicates that action needed Chassis power Chassis NOTICE the is OK power is motherboard OK power is OK Chapter 5 Error Messages and Troubleshooting 105 Corrective Name Parameters Description action Syslog SNMP monitor chassis reasonText This message Replace the LOG_NOTICE 403 Power degraded STRING indicates that power supplies Chassis power Chassis NOTICE a power is degraded power is supply is degraded degraded Degraded power might be caused by bad power supplies bad wall power or bad components on the motherboard If spare power sup plies are available try replacing them to see whether that alleviates the problem Otherwise contact technical support for further instruc tion 106 Environmental EMS messages Netboot process for the FAS200 series Reason to perform the netboot process Configuration requirements for netboot servers Performing the netboot process from a remote image The netboot process enables you to boot your appliance from a remote server if your CompactFlash media becomes damaged or unusable You can configure a system to serve boot images to NetApp devices that support the netboot process To do so you must configure the following items HTTP and or TFTP services on your
61. ion for overcurrent protection Each power supply must receive power from a separately dedicated outlet with a 10A fuse circuit breaker When installing disk shelves and a storage system into a movable cabinet or rack install from the bottom up for best stability DC based systems must be installed in a restricted access location and the two input power terminals for the DC power supply must be connected to separate isolated branch circuits To reduce the risk of personal injury or equipment damage allow internal components time to cool before touching them and ensure that the equipment is properly supported or braced when installing options This equipment is designed for connection to a grounded outlet The grounding type plug is an important safety feature To avoid the risk of electrical shock or damage to the equipment do not disable this feature This equipment has one or more replaceable batteries There is danger of explosion if the battery is incorrectly replaced Replace the battery only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions For units with multiple If your storage system or disk shelf has multiple power cords and you need to power cords turn the unit off heed the following warning WARNING This unit has more than one power supply cord To reduce the risk of electrical shock disconnect all power supply cords before servicin
62. isk shelf to your system At the rear of your FAS270 confirm that the terminate switch on the CPU module is set to Off Confirm that the FAS270 shelf ID is set to 1 i J r Gb switch Shelf ID Jo ag 1Gb BL 2Gb setto 1 Gb of J aie SF Cc Terminate switch Chapter 1 Connecting a FAS200 Series Appliance 13 Step Action Cable the Fibre Channel port on the CPU module Port B to the disk shelf LRC B ESH2 B or AT FCX B module Input port of your second disk shelf Make sure that the cable connection on the disk shelf is tight Caution Do not use ESH modules in place of LRC or ESH2 modules The FAS270 FAS270c cannot use ESH modules Disk shelf 2 oS FAS270 Fibre Channel i terminator 27 DB 9 to l PASS as needed console adapter Attach the grounding cable between shelves as shown in the preceding illustration Connecting additional disk shelves Step Action 5 Set the disk shelf ID on your second disk shelf to 2 and set the disk shelf loop speed to 1 Gb The loop speed for ESH2 modules is set on the disk shelf AT FCX modules require you to set the loop s
63. l EMS 102 POST error messages 98 module CPU battery pack 68 87 contents of a 68 installation of a 75 location of Ethernet LEDs 61 location of Fibre Channel LEDs on the FAS270 61 location of LEDs on the 61 location of the 68 reasons for removing a 69 removing a 70 terminate switch on a 6 10 moving Data ONTAP software 73 mute button 113 N netboot process configuration requirements for 107 netbooting 107 nodes 19 O operation panel interpreting LEDs on the 55 location of LEDs on the 54 monitoring the front 54 P POST error messages specific AREN 101 Index Cer2 99 Cerr 99 CFE 101 CIOK 101 CODE 100 CONS 100 CPU1 99 cpul 99 DATA 100 DEVI 101 DRAM 100 ENVI 101 EXC 99 HELO 99 Keep 100 KMEM 100 L12F 100 LICI 99 L2CI 99 MAIN 100 NVCL 100 PCIB 101 PCIH 101 PCIS 101 RAMX 98 RELO 100 RUN 99 TST1 99 ZBSS 100 Zero 100 power connecting the storage appliance to 26 grounded electrical outlet 26 91 separate circuit breakers for 26 power supplies about 26 cam release mechanism on the 90 installation of 90 interpreting LEDs for the 58 location of LEDs on 57 power cord with 91 power switch for 91 removal of 89 rules for replacing 89 Index R removal of CompactFlash card 83 CPU module 70 disks 66 power supplies 89 replacement of appliance devices 65 battery 86 CompactFlash card 83 CPU module 68 disks 66 power supplies 89 SDRAM DIMM 81 requirements memory configuration
64. lacing aidisk 2424 205 Ses ket Dba de Skewes be ase ea ay 66 Replacing the CPU module oaa 68 Removing the CPU module 02 70 Moving the Data ONTAP software 0 73 Procedures for installing the CPU module 75 Replacing the SDRAM DIMM on the CPU module 81 Replacing the CompactFlash card on the CPU module 83 Replacing the battery on the CPU module 0 86 Replacing a power supply 20 00 000 89 Replacing LRC modules with ESH2 modules in a disk shelf 92 Error Messages and Troubleshooting 95 Startup error messages 2 ee ee te a 96 Environmental EMS messages o oaoa aa 000 102 Netboot process for the FAS200 series 2 2 2 107 Booting your appliance from a backup firmware image 109 Troubleshooting hardware problems 0 110 Recommended Power Line Sizes 115 Recommended AC power line sizes 2 2 2 ee ee 116 Communications Regulations 0 117 Regulatory notices 2 Ge ee Pe e a Da a ee e 118 Declaration of Conformity oeoa 120 Feature Update Record 20000 ee eee 121 INO OX os ete Sis ook he Ow He Ree ioe aM eee 123 Table of Contents Preface About this guide This guide describes how to connect manage and troubleshoot a NetApp FAS250 FAS270 or FAS270c storage system F
65. led cf takeover on_panic is changed to on Run fcp start to start the FCP service Also run lun setup if necessary to configure LUNs A reboot is required for FCP service to become available FCP enabled fas270a gt Fri Dec 5 14 54 24 EST fas270a rc notice fcp licensed Reboot the system by entering the following command reboot Chapter 2 Configuring a FAS270 FAS270c 49 Step Action 3 Verify that Fibre Channel port Oc is in target mode by entering the following command sysconfig Example fas270a gt sysconfig NetApp Release R6 5xN_031130_2230 Mon Dec 1 00 07 33 PST 2003 System ID 0084166059 fas270a System Serial Number 123456 fas270a slot 0 System Board Processors 2 Processor revision B2 Processor type 1250 Memory Size 1022 MB slot 0 FC Host Adapter 0b 14 Disks 952 0GB 1 shelf with EFH slot 0 Fibre Channel Target Host Adapter 0c slot 0 SB1250 Gigabit Dual Ethernet Controller e0a MAC Address 00 a0 98 01 29 cd 100tx fd up e0b MAC Address 00 a0 98 01 29 ce auto unknown cfg_down slot 0 NetApp ATA IDE Adapter 0a 0x00000000000001 0 0a 0 245MB Note Fibre Channel port Oc is identified as Fibre Channel Target Host Adapter Oc 4 Start the FCP service by entering the following command fcp start Example fas270a gt fcp start FCP service is running Wed Sep 17 15 17 04 GMT fas270a fcp service startup info FCP service startup 50
66. liance and Node B is the bottom CPU module Terminate switch Node A p Terminate switch Connecting disk To connect additional disk shelves to your clustered FAS270c complete the shelves to a following steps clustered system Step Action 1 Put on the antistatic wrist strap and grounding leash and then take over the target node and turn off the system 2 Take over the target node and then shut down the target node Note You can hot add a disk shelf to your system See the DiskShelf14 DiskShelfl4mk2 FC and DiskShelfl4mk4 FC Hardware and Service Guide for information about hot adding a disk shelf to your system Chapter 1 Connecting a FAS200 Series Appliance 19 20 Step Action At the rear of your FAS270c confirm that the terminate switches on both CPU modules are set to Off Confirm that the FAS270c shelf ID is set to 1 Terminate switch 440 7 O Heeb as ek b m Gb switch Shelf ID aam _ 16b E0 260 setto 1 Gb jy O fd eeen o OFF Terminate switch Connecting additional disk shelves Step Action 4 Connect the Fibre Channel port on Node B Po
67. lt and All other shelves must be set to Off module fault 4 If Fibre Channel C port is unused install the Fibre Channel terminator or ignore the Fibre Channel C LED It is alright for the LED to be off if the port is not used 5 Run diagnostics to isolate the failure and decide whether CPU module replacement is necessary See the Diagnostics Guide for more information 6 Replace the CPU module See Replacing the CPU module on page 68 7 Contact technical support 62 Monitoring the CPU module LEDs on the The CPU module has two LEDs The LEDs indicate whether the CPU module FAS250 CPU and the Fibre Channel port are functioning normally module Location of LEDs on the FAS250 CPU module The following illustration shows the location of the LEDs at the rear of the FAS250 CPU module os O FC Status m D D Fault LED Interpreting CPU module LEDs on a FAS250 Use the following table to interpret the FAS250 CPU module LEDs FC Status Fault LED LED green amber State Action On Off Normal None Off Off Loop fault Fibre Channel loop is open and needs to be fixed On On CPU Perform
68. mber 2006 disk assignments Nodes can own both SES disks Corrections made for BURT concerning ESH N A June 2007 Appendix C Feature Update Record 121 122 Feature Update Record Index A AC power line sizes 116 AC power supplies connecting appliance to 26 adapter DB 9 to RJ 45 console 32 ASCII terminal console connection 32 34 audience intended for this book vii backup firmware image booting from a 109 battery replacement of 86 87 blank filler module 68 boot messages 97 booting your cluster 41 C cluster configuration tasks 36 commands cf enable enables clustering 92 cf giveback enables giveback 94 cf takeover enables takeover 93 CompactFlash card netboot 107 replacement of 83 configuring for a cluster 36 configuring the Fibre Channel port 48 connections appliance 1 ASCII terminal console 32 34 clustered disk shelf 19 clustered network 8 console 32 34 disk shelf 12 Fibre Channel switch 30 nonclustered disk shelf 13 nonclustered network 3 power 26 storage appliance to power source 26 tape backup device 28 third party device 27 conventions Index command viii formatting viii keyboard ix CPU module battery pack 68 87 contents of a 68 hot swapping a 79 installation of a 75 interpreting LEDs on a FAS270 270c 61 location of Ethernet LEDs 61 location of Fibre Channel LEDs on the FAS270 61 location of LEDs on the 61 location of LEDs on the FAS
69. minate sensing function and therefore do not have terminate switches Loop refers to one or more daisy chained disk shelves connected to a storage appliance LRC Loop Resiliency Circuit module refers to a device that keeps the FC AL loop intact during the addition and removal of disks within a disk shelf It also contains the enclosure services processor which communicates the environmental data of the disk shelf The LRC reconditions the signal so that Preface vii Command conventions Formatting conventions viii there is no accumulated error in the data signals As the signal moves waveforms might distort slightly Over many hops these distortions would otherwise accumulate causing high error rates The LRC prevents this Multiloop appliance refers to a storage appliance with more than one FC AL adapter connected to disk shelves Node refers to a CPU module when used in a clustered configuration Storage appliance refers to those NetApp filers NetCache appliances and FAS appliances that support the disk shelves System and storage system refer to those NetApp filers NetCache appliances and FAS appliances either by themselves or with additional disk shelves Terminate refers to the process of closing a loop on an LRC or ESH module by activating a termination switch on the last disk shelf in the loop The termination switch replaces the Output terminators and the auto termination mechanism in previous v
70. module into the left most port on the CPU module Non RoHS compliant Go to Step 3 28 Connecting to third party devices Step Action 3 Connect the tape device to the CPU module For FAS270 FAS270c Tape backup device al Optical Fibre Channel cable For FAS250 Tape backup device Braided copper cable Copper Fibre T Channel cable D a 4 For FAS250 only Ground your appliance to the tape backup device Using the provided M5 x 0 5 inch shelf screw connect one end of the copper grounding cable to the threaded hole adjacent to the power supply receptacle on your appliance as shown in the preceding illustration Connect the other end of the grounding cable to the tape backup device See the user s manual that came with the tape backup device for more information Chapter 1 Connecting a FAS200 Series Appliance 29 Connecting to third party devices Connecting to a third party Fibre Channel switch Connecting toa To connect your appliance to a third party Fibre Channel switch complete the Fibre Channel following steps switch Step Action 1 Shut down the appliance by entering the following command at the console halt Caution Always use the halt command to perform a clean shutdown 2 Turn off the power to the appliance and put on a grounding strap 3 If the system is Then Ro
71. n t fix it you might have a bad adapter on the CPU module rare case Replace the CPU module The appliance won t stop beeping It is the kernel s responsibility to ping the ops panel occasionally so the ops panel s watchdog timer doesn t start beeping Push the MUTE button on the back of the shelf to stop the beeping If beeping continues contact technical support Chapter 5 Error Messages and Troubleshooting 113 114 Troubleshooting hardware problems Recommended Power Line Sizes A About this appendix This appendix discusses how to determine the power line lengths running from your appliance to the power source Appendix A Recommended Power Line Sizes 115 Recommended AC power line sizes About AC power Longer AC power feeds need to be properly designed to preserve voltage levels feeds to the equipment The wiring from the breaker panel to the power strip which supplies power to your appliance and disk shelves can often exceed 50 feet Note Total AC wire length breaker to wall or ceiling outlet extension cable or ceiling drop The following table lists the recommended conductor size for 2 voltage drop for a particular distance in feet taken from the Radio Engineer s Handbook 20A 30A 40A 50A 110V single phase circuit circuit circuit circuit 25 feet 12 AWG 10 AWG 8 AWG 8 AWG 50 feet 8 AWG 6 AWG 6 AWG 4 AWG 75 feet 6 AWG 4 A
72. ocedures disk in your Removing a disk on page 66 appliance Installing a disk on page 67 Removing a disk To remove a disk complete the following steps Step Action 1 Enter one of the following commands as appropriate To remove a disk which is a Member of a volume enter disk fail disk_name Spare disk enter disk remove disk_name Either command causes the amber fault LED on the disk to illuminate For more information about LEDs see Monitoring the Fibre Channel disk on page 59 For more information about disk commands see the Data ONTAP Storage Management Guide Wait 30 seconds for the disk to stop spinning Put on the antistatic wrist strap and grounding leash 66 Replacing a disk Step Action 4 To remove the disk press down on its release mechanism with one hand while grasping the top flange of the appliance with the other hand Gently slide the disk out of your appliance WARNING When removing a disk use two hands to support its weight Caution If you have any empty disk drive bays make sure to install the cover over the empty slot to ensure proper cooling Installing a disk To install a disk complete the following steps Step Action 1 Put on the antistatic wrist strap and grounding leash 2 Orient the device carrier so that the release mechanism is at the top Attention The disks on your appliance
73. or AT FCX B module Output port of your second disk shelf to the LRC B ESH2 B or AT FCX B module Input port of your third disk shelf Make sure that the cable connections on both disk shelves are tight Se Disk shelf 3 AMA 5 TIN AKA Disk shelf 2 Groundi cables FAS270 gt Fibre 4 Channel 4 cables a Fibre Network gt Ye Channel cable terminator DB 9 to RJ 45 optional console adapter Attach the grounding cable between shelves as shown in the illustration Set the disk shelf ID on your third disk shelf to 3 and set the disk shelf loop speed to 1 Gb as described in Step 5 Chapter 1 Connecting a FAS200 Series Appliance 17 Step 10 Action If Then Your system uses LRC modules Set the terminate switch on the third disk shelf to On and power on your disk shelf and system See Connecting your system to a power source on page 26 Your system uses ESH2 or AT FCX modules Power on your disk shelf and system See Connecting your system to a power source on page 26 Connecting additional disk shelves Connecting additional disk shelves Connecting disk shelves to a FAS270c Clustering For clustering the CPU modules are referred to as nodes Node A is the top terminology CPU module at the rear of the app
74. or information about installation and setup see the Quick Start Instructions that came with your system Audience This guide is for qualified system administrators and service personnel who are familiar with Network Appliance storage systems and or NetCache appliances Terminology This guide uses the following terms Appliance refers to those NetApp filers NetCache appliances and Fibre Attached Storage FAS appliances that support the disk shelves CPU module refers to the storage appliance module that oversees the data input output between the disk drives The CPU modules are at the rear center of the appliance Device carrier refers to the container that encases a fan power supply unit or a disk Disk applies to any Fibre Channel disk encased in its device carrier Disk shelf refers to any Fibre Channel disk shelf model DS14mk2 refers to both the DS14mk2 FC and the DS14mk2 AT disk shelves unless called out separately ESH Embedded Switching Hub module refers to a device that provides a means of managing an FC AL loop in an intelligent manner such that a single drive failure does not take down the loop It also contains the enclosure services processor which communicates the environmental data of the disk shelf ESH modules are not used with FAS200 series systems ESH2 or AT FCX modules are used instead of ESH modules ESH2 module refers to a second generation ESH module These modules have an auto ter
75. oth power supplies Note The default spin up time for all disks in the appliance is 60 seconds Reduce this spin up time to 20 seconds by turning on the switches of both power supplies within 5 seconds of each other 7 After turning on your system for the first time run diagnostics to make sure that it is functioning properly and to diagnose any hardware problems See the Diagnostics Guide for more information 26 Connecting your system to a power source Connecting to third party devices Supported interface for FAS270 FAS270c Supported interface for FAS250 Rules for connecting third party devices Preparing the third party devices You can connect third party devices to your appliance through an optical Fibre Channel interface using the Fibre Channel C port on the back of the CPU module You must use an SFP module on this port The FAS270 FAS270c does not support connections to a parallel SCSI interface RN tee Your appliance has one external Fibre Channel port that you can use for target mode to support FCP SAN or initiator mode to support tape devices This port supports one or the other but not both concurrently You can connect third party devices to your appliance You must use an optical SFP module on this port for ROHS compliant systems or copper HSSDC cables for non RoHS compliant systems Observe the following rules for connecting third party devices
76. oward each other to release the power supply handle The following figure shows how to press the levers on the cam mechanism and release the power supply handle Use the handle to pull the power supply out of the appliance WARNING When removing a power supply always use two hands to support its weight To install a power supply complete the following steps Caution Do not use excessive force when sliding the power supply into your appliance You can damage the connector Step 1 2 Action Put on the antistatic wrist strap and grounding leash Slide the power supply into the power supply bay until you hear the power supply connect with the connector inside your appliance chassis Replacing a power supply Step Action 3 Raise the handle while pressing the cam mechanism levers toward each other and push the power supply handle into place The following figure shows how to raise the handle into place 4 Plug the power cord into the power receptacle and fasten it with the clamp 5 Plug the other end of the power cord into a grounded AC power source 6 Turn on the power switch and confirm proper operation by checking the power supply LEDs See Monitoring the power supply on page 57 7 After turning on your system run diagnostics See the Diagno
77. pFilter SnapMigrator SnapSuite SohoFiler SpinMirror SpinRestore SpinShot SpinStor StoreVault vFiler Virtual File Manager VPolicy and Web Filer are trademarks of Network Appliance Inc in the United States and other countries NetApp Availability Assurance and NetApp ProTech Expert are service marks of Network Appliance Inc in the U S A IBM the IBM logo AIX and System Storage are trademarks and or registered trademarks of International Business Machines Corporation Apple is a registered trademark and QuickTime is a trademark of Apple Computer Inc in the United States and or other countries Microsoft is a registered trademark and Windows Media is a trademark of Microsoft Corporation in the United States and or other countries RealAudio RealNetworks RealPlayer RealSystem RealText and RealVideo are registered trademarks and RealMedia RealProxy and SureStream are trademarks of RealNetworks Inc in the United States and or other countries All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such Copyright and trademark information Network Appliance is a licensee of the CompactFlash and CF Logo trademarks Network Appliance NetCache is certified RealSystem compatible Copyright and trademark information Copyright and trademark information Table of Contents Chapter 1 Chapter 2 Chapter 3 Table of Contents Preface og POG CAVES SA
78. peed by moving the jumper inside the module LRC and ESH modules do not have a loop speed switch See the DiskShelfl4mk2 AT Hardware Guide or the DiskShelfl4mk2 FC Hardware Guide for more information ESH2 modules Q E C Pa L p gt Gb switch Shelf ID 1 SE 1Gb BL 2Gb set to 1 Gb af Li p JOJ 0 AT FCX modules Chapter 1 Connecting a FAS200 Series Appliance 15 Step Action If Then This is the only disk shelf you are adding to your system and your system uses LRC modules Set the terminate switch on the back of your disk shelf to On and proceed to Connecting your system to a power source on page 26 This is the only disk shelf you are adding to your system and your system uses ESH2 or AT FCX modules Proceed to Connecting your system to a power source on page 26 You are adding another disk shelf to a system using LRC modules Set the terminate switch on your disk shelf to Off and proceed to Step 7 You are adding another disk shelf to a system using ESH2 or AT FCX modules Proceed to Step 7 Connecting additional disk shelves Step Action Cable the disk shelf LRC B ESH2 B
79. peration panel Monitoring the power supply LEDs onthe power The FAS200 series power supply has four LEDs The LEDs indicate whether the supply power supply or the integrated fan module is functioning normally or whether there are problems with the hardware You can also identify any hardware failure associated with the power supplies from the error messages displayed on your system console A normal functioning power supply shows the check mark green LED on the far left as on with the rest of the amber LEDs off A power supply fault turns on the appropriate amber LED and causes the check mark LED to turn off Location of LEDs Each power supply is encased in a device carrier and housed at the rear of your appliance The following illustration shows the location of the power supply LEDs N n E 1 0 0000 J L Output voltage current temperature fault Fan fault AC missing for this PSU PSU status normal Chapter 3 Monitoring Your System 57 Interpreting power The following table describes how to interpret the power supply LEDs supply LEDs LEDs Output voltage Fault PSU status AC missing current condition Description normal for this PSU Fan fault temperature fault N Normal operation On Off Off Off 1 Power supply failure Off Off Off On 2 Fan failure Off Off On Off 3
80. peration panel has five LEDs and a disk shelf ID display The LEDs the front operation indicate whether your system is functioning normally or whether there are panel problems with the hardware You can also identify any hardware failure associated with the front operation panel of the appliance from the error messages displayed on your system console Location of LEDs The following illustrations show the location of the disk shelf ID display and the front panel LEDs For FAS270 FAS270c 1O Wee le roe do Power oo 4 Status A mW mi a oo uae A o Activity B E eee Status B lo Disk shelf ID display For FAS250 O bI A O fia o Power lt n Not used Wi LV LOI OAL Activity o z Status O AGE ic cA A Gi i 1 Q tt k 54 Monitoring the front operation panel About the disk shelf ID display Interpreting the front panel LEDs Note See Interpreting the front panel LEDs on page 55 for an explanation of what the LEDs mean The disk shelf ID display shows the current disk shelf number setting from the rear thumbwheel switch on the back of the appliance For the FAS270 FAS270c the default and recommended setting for the ID switch is 1 For more information see St
81. re but a general failure of some system component 1 Try booting with the backup firmware image See Booting your appliance from a backup firmware image on page 109 2 Otherwise replace the CPU module See Replacing the CPU module on page 68 PCH PCI host bridge INIT PCIB PCI try to init P2P bridges PCIS PCI device scan If the system stops with one of these error codes there is likely a problem with either the SB1250 chip or the ISP2312 FC AL chip 1 Try booting with the backup firmware image See Booting your appliance from a backup firmware image on page 109 2 Otherwise replace the CPU module See Replacing the CPU module on page 68 CFE This message is written when CFE jumps to the exception handler for whatever reason This is caused by either bad hardware or a bad flash memory 1 Power cycle the system 2 Try booting with the backup firmware image See Booting your appliance from a backup firmware image on page 109 3 Replace the CPU module See Replacing the CPU module on page 68 Chapter 5 Error Messages and Troubleshooting 101 Environmental EMS messages Environmental EMS The following table describes the environmental EMS messages that might messages appear on the system console if your appliance encounters extremes in its operational environment Co
82. rrective Name Parameters Description action Syslog SNMP monitor chassis fru_name This message No corrective LOG_NOTICE 366 Fan ok STRING 7 a when action needed oe FRU is ae i NOTICE e chassis o is o fans are OK monitor chassis fru_name This is a The fan unit LOG_ALERT 365 Fan slow STRING warning 7 wee Chassis ae Sa ALERT message a replaced contains at least is issued when one fan contains at a chassis fan spinning slowly least one is spinning too fan slowly spinning slowly monitor chassis fru_name This is a The fan unit LOG_ALERT 364 Fan stop STRING warning a oe A Chassis ne a ALERT message a replaced contains at least l is issued when one stopped fan contains at a chassis fan least one is stopped stopped fan monitor chassis fan_name This is a The fan unit LOG_ALERT 363 Fan removed STRING warning ea cee 7 U is Ba ALERT message a replaced remove is is issued when removed a chassis fan is removed 102 Environmental EMS messages Corrective Name Parameters Description action Syslog SNMP monitor chassis This message No corrective LOG_NOTICE 376 Temperature ok isissued when action needed Chassis Chassis NOTICE the chassis l temperature 1s temperature temperature is ok is ok normal monitor chassis describe_ This is a Check to see if air LOG_ALERT 372 Temperature wa toowarm warning conditioning units Chassis Chassis rm STRING Po on a pe or iia i 1S temperature ALERT i
83. rt B to the disk shelf LRC B ESH2 B or AT FCX B module Input port of your second disk shelf Connect the Fibre Channel port on Node A to the LRC A ESH2 A or AT FCX A module Input port of the same disk shelf Make sure that the cables on the disk shelf are tight Do not use ESH modules in place of LRC or ESH2 modules The FAS270 FAS270c cannot use ESH modules LRC A input port LRC B Disk shelf 2 cable gy be SS SL S FAS270c LSE ss SS Channel i Network Ve Node A anne cable terminator DB 9 to RJ 45 Node B optional console adapter 5 Attach the grounding cable between shelves as shown in the illustration Chapter 1 Connecting a FAS200 Series Appliance 21 22 Step Action Set the disk shelf ID switch on your second disk shelf to 2 and set the disk shelf loop speed to 1 Gb The loop speed for ESH2 modules is set on the disk shelf AT FCX modules require you to set the loop speed by moving the jumper inside the module LRC and ESH modules do not have a loop speed switch See the DiskShelfl4mk2 AT Hardware Guide or the DiskShelfl4mk2 FC Hardware Guide for more information ESH2 modules O C C nf Lf J m r Gb switch Shelf ID U SE 1Gb BIL 2Gb setto 1 Gb o JI 0 AT FCX modules
84. s and enables you to perform system administration It is normally connected to the appliance with a DB 9 serial cable attached to a DB 9 to RJ 45 console adapter and then connected through the RJ 45 console port on the CPU module at the rear of the appliance The following table lists the RJ 45 connection pinout for the ASCII terminal console wiring Pin number Signal 1 Connected to pin 8 2 Not connected 3 TXD from appliance 4 GND 5 GND 6 RXD to appliance 7 Not connected 8 Connected to pin 1 You use the DB 9 to RJ 45 console adapter to connect the ASCII terminal console to your appliance Its purpose is to convert the RJ 45 pinout on the appliance to the DB 9 pinout like those on other NetApp products and all PCs The following table lists the console adapter pin number connections between the PC style DB 9 male connector and the RJ 45 connection on your appliance Connecting your appliance to an ASCII terminal console DB 9 male RJ 45 Pin Pin number Signal Connects to number Signal 1 Not connected 1 Not connected 4 Not connected 2 Not connected 3 TXD 3 TXD 5 GND 4 GND _ _ 6 Not connected 5 Not connected 2 RXD 6 RXD 7 Not connected 7 Not connected 8 Not connected 8 Not connected 9 Not connected Chapter 1 Connecting a FAS200 Series Appliance 33 Connecting to an ASCII
85. s issue w en whet l et ey are oo warm is too warm the chassis functioning temperature is properly too warm monitor chassis describe_ This is a Raise the ambient LOG_ALERT 372 Temperature co toocool warning temperature Chassis Chassis ol STRING non S oe the aes is ene ALERT is issue W en appliance 00 COO is too coo the chassis temperature is too cool monitor shutdo describe_ This message Check to see if air LOG_CRIT 371 wn chassisOver toohot is issued just conditioning units Chassis Chassis Temp STRING before are needed or temperature is temperature CRIT shutdown whether they are too hot is too hot indicating the functioning chassis properly temperature is too hot Chapter 5 Error Messages and Troubleshooting 103 Corrective Name Parameters Description action Syslog SNMP monitor shutdo describe_ This message Raise the ambient LOG_CRIT 371 wn chassisUnde toocold is issued just temperature Chassis Chassis rTemp STRING a eae the essere is ee CRIT shutdown appliance too co 1s too co when the chassis temperature becomes too cold monitor cpuFan cpu_number This message No corrective LOG_INFO 386 CPU ok INT indicates that action needed CPU Fan OK Fan OK INFO a CPU fan is OK monitor cpuFan cpu_number This message The CPU fan or LOG_NOTICE 383 CPU degraded INT indicates that the system CPU Fan is Fan is slow NOTICE a CPU fan is moth
86. s you see when questions you boot your system for the first time Script feedback is in italics Please enter the new hostname bu 165 Do you want to configure virtual network interfaces n n Please enter the IP address for Network Interface e0a 172 22 6 165 Please enter the netmask for Network Interface e0a 255 255 255 0 Should interface e0a take over a partner IP address during failover n y The clustered failover software is not yet licensed To enable network failover you should run the license command for clustered failover Please enter the IP address or interface name to be taken over by e0a 172 22 6 164 U lease enter the media type for e0a 100tx fd tp fd 100tx tp auto 10 100 1000 auto Please enter the flow control for e0a none receive send full full Do you want e0a to support jumbo frames n Please enter the IP address for Network Interface e0b Should interface e0b take over a partner IP address during failover n Would you like to continue setup through the web interface n Please enter the name or IP address of the default gateway 172 22 6 1 The administration host is given root access to the filer s etc files for system administration To allow etc root access to all NFS clients enter RETURN below Please enter the name or IP address of the administration host Please enter
87. stics Guide for more information Chapter 4 Replacing FAS200 Series Devices 91 Replacing LRC modules with ESH2 modules in a disk shelf About replacing the modules Replacing the modules 92 You can convert a FAS270 FAS270c system using disk shelves with LRC modules to one with disk shelves using ESH2 modules You can convert a FAS270c system by hot swapping the LRC with ESH2 modules that is by allowing the system to continue running without powering off A FAS270 system however has a single loop requiring that you take the system offline before converting the modules Caution If you attempt to hot swap the LRC module with an ESH2 module on a disk shelf that does not have multipath connections you lose all access to the drives on that disk shelf as well as those connected below it To replace the LRC modules with ESH2 modules complete the following steps Step Action 1 Verify that your NetApp appliance meets the minimum software requirements to support the disk shelf and module combination See the System Configuration Guide at http now netapp com for more information 2 If you are converting modules in a Then FAS270 system Power off your system and go to Step 6 FAS270c system Select which node loop you want to convert first A or B For the sake of clarity the following steps convert node loop B 3 From the node A console enter the follo
88. ta ONTAP software is installed on the CompactFlash card of the old CPU ONTAP software module The CompactFlash card on the replacement CPU module is blank To get the correct version of Data ONTAP onto the replacement CPU module you need to move the CompactFlash card from the old CPU module to the replacement CPU module To install the correct version of Data ONTAP onto the replacement CPU module complete the following steps Step 1 Action Put on the antistatic wrist strap and grounding leash 2 On the bottom side of the old CPU module remove the CompactFlash card Use your thumb to apply pressure to the exposed surface of the card while gently sliding the card out of the socket CompactFlash ____ Bottom of card e CPU module XYZ Repeat the same procedure by removing the CompactFlash card from the replacement CPU module Chapter 4 Replacing FAS200 Series Devices 73 74 Step Action Install the old CompactFlash card into the replacement CPU module by orienting the card so that the pin slots on the card engage properly with the pins inside the socket and then gently sliding the card into place until it is firmly seated in the socket Caution Damage to the card socket and card can result if you do not orient the card properly during insertion Install the blank CompactFlash card from the replacement CPU module into the old CPU module and return the old CPU module to
89. this battery is disconnected for more than a few seconds or the battery is discharged the real time clock might be reset Plug the battery back in to the motherboard and reset the clock to the correct time The appliance does not recognize any of the installed disk drives The 1 Gb 2 Gb switch is not set to the 1 Gb position 1 Power off the appliance 2 Move the switch to the 1 Gb position See Step 6 of Connecting your appliance to a network on page 2 3 Power on the appliance I replaced a CPU module and now the new module can t see the disks The disk ownership mechanism ties disks to CPU module system IDs If you replace a CPU module with a new one in the disks are still stamped with the system ID of the old module Perform a disk reassign command Use the help command to get the exact syntax I have unowned disks why didn t Data ONTAP use them to reconstruct a failed drive The disks need to be SPARES not unowned Assign the disks as spares Chapter 5 Error Messages and Troubleshooting 111 Problem The battery is discharged and Data ONTAP won t boot Possible cause The battery voltage is too low to hold data for 3 days during a power out condition If you turn on the machine and let it sit at the firmware CFE prompt it does not turn on the charger You need to boot Data ONTAP to get the software to turn on the battery ch
90. timezone GMT PST8PDT Where is the filer located orlab 46 Configuring for a cluster Do you want to run DNS resolver n y Please enter DNS domain name xxx You may enter up to 3 nameservers Please enter the IP address for first nameserver Do you want another nameserver y n Do you want to run NIS client n n This system will send event messages and weekly reports to NetApp Technical Support To disable this feature enter options autosupport support enable off within 24 hours Enabling Autosupport can significantly speed problem determination and resolution should a problem occur on your system For further information on Autosupport please see http now netapp com autosupport Press the Return key to continue Setting the administrative root password for bu 165 New password Retype new password Chapter 2 Configuring a FAS270 FAS270c 47 Configuring the Fibre Channel port Function of the ports FAS270c cluster configurations 48 The FAS270 FAS270c CPU module provides two independent Fibre Channel ports identified as Ob and Oc Ports B and C on RoHS compliant systems You use the Ob port to communicate to internal and external disks The Oc port has an external optical connector on the rear of the FAS270 FAS270c You can configure the Oc port in one of two modes ha You use initiator mode to communic
91. tware problems See the Data ONTAP Storage Management Guide Chapter 5 Error Messages and Troubleshooting 95 Startup error messages Startup sequence POST messages 96 When you apply power to your appliance it verifies the hardware that is in the system loads the operating system and displays the Power On Self Test POST messages on the system console POST is a series of tests run from the motherboard PROM These tests check the hardware on the motherboard and differ depending on your system configuration The following series of messages are examples of POST messages displayed on the console Header CFE version 1 1 0 based on Broadcom CFE 1 0 35 Copyright C 2000 2001 2002 2003 Broadcom Corporation Portions Copyright C 2002 2003 Network Appliance Corporation POST messages HyperTransport 400MHz CPU type 0x1040102 650MHz Total memory 0x40000000 bytes 1024MB Starting AUTOBOOT press any key to abort Loading Failed Loading Oxffff ff 80001000 8604573 Entry at Oxffffffff80 Starting program at Oxffffffff80001000 Press CTRL C for special boot menu Note If the messages are not appearing on your system console verify that you are using the DB 9 to RJ 45 adapter Startup error messages Boot messages After the boot is successfully completed your appliance loads the operating system The following message is an example of the boot messages and questions
92. ur appliance to a network on page 2 Set the terminate switch on the CPU module to the proper position From the back of your appliance slide the module into the module bay and push the cam mechanism levers into place If you installed a new CPU module with a new CompactFlash card the card might not contain any data in which case you need to boot your appliance from a remote image See Netboot process for the FAS200 series on page 107 Capture the output from the console Be sure to write down the system ID number as shown in bold in the following example The output should look something like this Loading Oxffffffff80001000 8500653 Entry at Oxffffffff80001000 Closing network Starting program at Oxffffffff80001000 Press CTRL C for special boot menu WARNING there do not appear to be any disks attached to the system Check that disks have been assigned ownership to this system ID 84166052 using the disk show and disk assign commands from maintenance mode No root volume found Rebooting Press ctrl c to stop rebooting Chapter 4 Replacing FAS200 Series Devices 79 Step Action Enter the following command from the partner node using the recorded system ID from Step 6 for example disk reassign d 84166052 The console screen should display something resembling the following node x takeover gt priv set advanced node x takeover gt disk reassign
93. vation In the FAS270c running Data ONTAP 6 5 0 or earlier each node must have and ownership ina ownership of at least one SES disk in each disk shelf in the system For example FAS270c running in a single disk shelf system Node A could own the disk in bay 0 and Node B Data ONTAP 6 5 0o0r would then own the disk in bay 1 earlier In a factory configured system one node has ownership of one SES bay disk and the other node owns the second SES bay disk In addition each node has ownership of one parity disk and one spare disk Node B owns disks 0b 16 0b 18 and 0b 20 and Node A owns disks 0b 17 0b 19 and 0b 21 The balance of the disks are unowned If you add storage to your FAS270c it arrives with unowned disks You must assign ownership of the SES disks to the appropriate node Note You can change the disk ownership pattern after initial setup For information about how to change disk ownership see the Data ONTAP Storage Management Guide The following illustration identifies the SES bays in the FAS270c or in a DS14 family disk shelf Note For FAS270 systems with no Fiber Channel disks all disk drive bays except bays 0 and 1 contain disk drive blanks Bays 0 and 1 contain power supply load boards 38 Configuring for a cluster Disk reservation In a FAS270c running Data ONTAP 6 5 1 or later a node can own both SES and ownership ina disks in the system You must still assign disks to nodes with new systems and if FAS
94. wing command and observe the output cf enable Result Takeover of node B is enabled on node A Replacing LRC modules with ESH2 modules in a disk shelf Step Action Enter the following command from the node A console cf takeover Result Node A takes over node B and gives the following output takeover completed Make sure that node A can access both node B and node A disks Put on the antistatic wrist strap and grounding leash Disconnect the LRC modules from the Fibre Channel cabling on all disk shelves in the B loop and remove the cabling from the system Remove all LRC modules in the B loop Install all replacement ESH2 modules into the B loop of the disk shelves Caution Do not use excessive force when sliding the module into the disk shelf you might damage the connector 10 Plug the optical SFP into the input port on the ESH2 modules if they are not already plugged in Chapter 4 Replacing FAS200 Series Devices 93 94 Step Action 11 Connect all ESH2 modules to your storage appliance Note You need to replace the LRC cabling with the proper HSSDC2 to SFP cabling for ESH2 modules See the DiskShelfl4 and DiskShelfl4mk2 FC Hardware Guide for more information 12 If you converted modules for a Then FAS270 system Turn on the power and reboot the system FAS270c system Give back the partner node by
95. wo or three NetApp System Cabinets to maintain performance within Part 15 of CFR 47 regulations This equipment has been tested and found compliant with Part 15 of the CFR 47 rules for Class A digital devices These rules are designed to provide reasonable protection from interference to electronics equipment operated in a commercial environment Operation of this device is subject to the following two conditions This device cannot cause harmful interference This device must accept any interference received including interference that may cause undesired operation This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A conforme a la norme NMB 003 du Canada Marking by the symbol C indicates compliance of this NetApp device to the EMC Directive and the Low Voltage Directive of the European Union Such marking is indicative that this NetApp device meets the technical standards listed in Declaration of Conformity later in this appendix Regulatory notices Bureau of Standards Metrology and Inspections notice BSMI Taiwan only Voluntary Control Council for Interference by Information Technology Equipment VCCI Japan Caution This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EERE FERMARE T EA EA R p E e ok MH FE AAEN T HRS PRERAD
96. your clustered FAS270c complete the following steps clustered FAS270c Step Action 1 Put on the antistatic wrist strap and grounding leash 2 Make sure that the appliance is turned off 3 Connect your appliance to the network by plugging the network cable into either the Port A or port B network input connections at the center of both CPU modules at the rear of the appliance 8 Connecting your appliance to a network Step Action 4 Connect console cables to the console port on both CPU modules Use the DB 9 to RJ 45 console adapter For information about connecting a console cable see Connecting your appliance to an ASCII terminal console on page 32 Fibre Channel Network cable Network S cable Channel terminator Note The RoHS version of the FAS200 series uses a SFP module in the tape backup port Port C You must plug the SFP module into this port before to cabling or terminating it 5 If Then You are not attaching a third Plug in the SFP module if needed party device to the Fibre and then insert the Fibre Channel Channel port terminator into the Fibre Channel port at the far left port C of the CPU module You are attaching a third Plug in the SFP module if needed party device such as a tape then leave the Fibre Channel port backup or a Fibre Channel unterminated and see Connectin

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