Owners Manual
Contents
1. EH244 ENCODER HOST SERIES Platform for supporting modular MPEG2 and H 264 video encoders INSTRUCTION MANUAL For EH244 Encoder Host Series Including BASE MODEL OUTPUTS PART NO EH244 Q Quad QAM 1002568 EH244 Q ASI Quad QAM amp Quad ASI 1002569 EH244 IP IP 1002578 EH244 IP ASI IP amp Quad ASI 1002579 EH244 Q IP IP amp Quad QAM 1002580 EH244 Q IP ASI Quad QAM ASI amp IP 1002593 O0000 Firmware Version Date Rev 20131126 1002568 EH244 Q e 1002569 EH244 Q ASI DRAKE is a registered trademark of R L Drake Holdings LLC 1002578 EH244 IP 1002579 EH244 IP ASI Copyright 2014 R L Drake Holdings LLC P N 651234300 A Printed in U S A 1002580 EH244 Q IP 1002593 EH244 Q IP AS 2 TABLE OF CONTENTS AND CAUTION STATEMENTS TABLE OF CONTENTS AND CAUTION STATEMENTS ccceceeesseeeeeeeeeeeeeseeseeeeseaaneeeseaeneeeseaaseesseaasaes 2 IMPORTANT SAFETY INSTRUCTIONS iicccieccscesiencosiecntuiennsencudesnantemnnivctetsaneiceanncedeneeddeexiutenciievetaassiaavendweadenvates 3 Chapter 1 INTRODUC TION aia ise a easter A teenie a ENE 5 GENERAL DESCRIPTION iccbeceinsernnneceemocescoseutncuccentasestogntncsntancrrecbuceacuaincsindtnansmeseuetnauadtonalanasensaeeciemutntonbeen 5 MODELS OUTPUT CONFIGURATIONS vprccterecticremoncanerecsestnesocvoscupceaserinadooesatiedsaeneotunconeisdocsmooniert ween 5 Chapter 2 INSTALLATION AND MOUNTING c ccceeeeeeeeeee eee eeeee eee eee sea aee2. 4 Slot 3 will provide programs 5 and 6 etc NOTE In the case where a Slot has a single program Encoder Module inserted in it for ident ification purposes the Slot will provide only the odd numbered program Ex If there are six 6 HDE24 High Definition MPEG Encoder Modules which are single program Encoders inserted into the six 6 Slots of the EH244 Series Encoder Host the programs numbers being output from the HDE24 s to the EH244 Series multiplexer would be identified as programs 1 3 5 7 9 and 11 EAS Modes Emergency Alert Services If the EH244 Series Encoder Host will be used in an EAS enabled system and the unit will be used as the master EAS unit in Slot 6 Mode or Slot 6 SCTE 18 Mode a Drake model SDE24EAS EAS Input Encoder module must be installed in slot 6 of the chassis If the EH244 Series Encoder Host is configured as a slave EAS unit Slot 6 Mode or Slot 6 SCTE 18 Mode a Drake model ASII module ASI Input must be installed in slot 6 and wired to the ASI Output port of the previous Encoder Host EH24 EH24A or EH244 Series in the chain continued on Page 7 EH244 ENCODER HOST SERIES INSTALLATION AND MOUNTING continued Image Rear view of base model EH244 IP with Quad QAM RF Output Module Slot Number DTA Modes Digital Transport Adapter If the EH244 Series Encoder Host will be used as the master in a DTA enabled system a Drake model ASII m
3. EAS MODE DISABLED MODULE 6 SCTE 18 MODULE 6 SCTE 18 this sets the EAS mode in use MODULE 6 replaces all video and audio streams with the input from the EAS encoder when an EAS alert is active SCTE 18 sends the SCTE 18 EAS control messages when an EAS alert is active MODULE 6 SCTE 18 performs both actions when an EAS alert is active EAS RF CHANNEL Channel number this configures the SCTE 18 force tuning RF channel number that every receiver should tune to during an EAS alert EAS MODULATION QAM 64B QAM 256B this configures the SCTE 18 force tuning channel modulation method that every receiver should tune to during an EAS alert EAS MPEG PROG Program number this configures the SCTE 18 force tuning MPEG program number that every receiver should tune to during an EAS alert EAS MAJOR CHAN Major number this sets the PSIP major channel number of the SCTE 18 force tuning channel EAS MINOR CHAN Minor number this sets the PSIP minor channel number of the SCTE 18 force tuning channel PACKET DELAY 0 200 usec this sets the delay interval between encoder output packets in microseconds This setting may be used to enable older settop boxes with small decoder buffers to work with the SDE24 encoder s output stream If needed a setting around 70 100usec works well but this setting must be tweaked for each encoder based on the deployed settop boxes OUTPUTx BITRATE Variable when a specific output is not bei
4. IPv4 address amp port user selectable ASI Asynchronous Serial Interface STREAMING QUAD ASI OUTPUTS Connector 4x BNC Format DVB ASI 50083 9 ASI Data Bit Rate 270 Mbps ASI Asynchronous Serial Interface SINGLE NON STREAMING ASI OUTPUT ONLY ASI Connectors 1 x BNC for EAS DTA data control only Format DVB ASI for EAS SCTE 65 Data Throughput 214 Mbps Standard ETSI EN 50083 9 Physical Specifications Temperature Rating 0 50C ambient Form Factor 2RU 19 rack enclosure Dimensions 14 25 D x 3 5 H x 19 W Weight 9 5 Ibs Power Requirements 90 260VAC 65W maximum All specifications are subject to change without prior notice 18 EH244 ENCODER HOST SERIES LIMITED WARRANTY Seller will at its sole option either repair or replace with a new or factory reconditioned product as Seller may determine any product manufactured or sold or in the case of software licensed by Seller which is defective in materials or workmanship or fails to meet the applicable specifications that are in effect on the date of shipment or such other specifications as may have been expressly agreed upon in writing i for a period of three 3 years from the date of original purchase for all stock hardware products other than those specifically referenced herein below having a shorter warranty period ii for a period of one 1 year from the date of original purchase with respect to all MegaPort IPTV products test equipment and fiber optics
5. covered The openings should never be blocked by placing the product on a bed sofa rug or similar surface This product should not be placed in a built in installation such as bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied to your home consult your product dealer or local power company For products intended to operate from battery power or other sources refer to the operating instructions Grounding or Polarization This product may be equipped with a polarized alternating current line plug a plug having one blade wider than the other This plug will fit into the power outlet only one way This is a safety feature If you are unable to insert the plug fully into the outlet try reversing the plug If the plug should still fail to fit contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the polarized plug Alternate Warnings If this product is equipped with a three wire grounding type plug a plug having a third grounding pin the plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding t
6. from the front panel however if the operator chooses to do so Front Panel Configuration Image Front panel of all EH244 Series Encoder Host models The front panel displays several useful status messages that can be selected by using the buttons below the LCD display Pressing the A button above ENTER will cause the LCD display to cycle between 1 Currently installed firmware version 2 IP address currently assigned to the EH244 Series Encoder Host s ethernet control interface 3 MAC address of the ethernet control interface Pressing the W button below ENTER the LCD display will cycle between the output channel bit rates of the 4 possible mutliplexes To change any settings using the front panel 1 Press one of the two lt or gt buttons labeled ENCODER SELECT until the LCD displays EH244 2 Press and hold in ENTER for about two ikea until the LCD ana begins to blink 3 Use the lt and buttons on either side of ENTER to cycle through settings on the unit 4 Press the A and WY buttons above and below ENTER to cycle through the valid values for each setting currently shown on the LCD display 5 Once all changes to the configuration settings have been complete press ENTER again to save all settings and return the front panel to its normal mode The following settings are available from the front panel USER NAME Variable this sets the username for the ethernet control interface authorization this fiel
7. has been dropped or damaged in any way and f When the product exhibits a distinct change in performance this indicates a need for service Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutes may result in fire electric shock or other hazards Safety Check Upon completion of any service or repairs to this product ask the service technician to perform safety checks to determine that the product is in proper operating condition Wall or Ceiling Mounting The product should be mounted to a wall or ceiling only as recommended by the manufacturer Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products including amplifiers that produce heat NOTE TO CABLE INSTALLER THIS REMINDER IS PROVIDED TO CALL THE CATV SYSTEMINSTALLER S ATTENTION TO ARTI CLE 820 40 OF THE NEC THAT PROVIDES GUIDE LINES FOR PROPER GROUNDING AND IN PAR TICULAR SPECIFIES THAT THE CABLE GROUND SHALL BE CONNECTED TO THE GROUNDING SYSTEM OF THE BUILDING AS CLOSE TO THE POINT OF CABLE ENTRY AS PRACTICAL DISCHARGE UNIT REC SECTION 410 30 DRN GIG CONDUCTORS ELECTRIC IMEC SECTION 10 211 SERVICE EQUIPMENT H GROUND CLAMPS POWER cri guns CeOUADING SYSTE BTR TE INEC AAT 250 PART H NEC RATIONAL ELECTRIC D
8. receivers transmitters couplers and integrated receiver distribution amplifiers iii for a period of one 1 year from the date of original purchase or such shorter period of time as may be set forth in the license agreement specific to the particular software being licensed from Seller with respect to all software prod ucts licensed from Seller other than Core Product Software that is a developed for a specific function or application b complimentary to and does not function without the Core Product Software and c listed with a specific model number and stock number in Seller s Price List Non Core Software iv for a period of ninety 90 days from the date of original purchase with respect to non serialized products and accessories such as parts sub assemblies splitters and all other products sold by Seller other than Core Product Software and Refurbished Closeout Products not otherwise referred to in clauses i through iii above The warranty period for computer programs in machine readable form included in a hardware product which are essential for the functionality thereof as specifically stated in the published product specifications Core Product Software will be coincident with the warranty period of the applicable hardware product within which such Core Product Software is installed Software patches bug fixes updates or workarounds do not extend the original warranty period of any Core Product Software or N
9. ODE Ene of antenna grounding as per National Elechial Code ANSINFFA 70 EH244 ENCODER HOST SERIES 5 INTRODUCTION General Description The Drake Digital EH244 Encoder Host is a platform for supporting Drake Digital modular MPEG2 and H 264 video encoders including the SDE24A HDE24 and SDI24A The EH244 Encoder Host multiplexes the outputs of the Encoder Modules into a digital output QAM RF ASI stream or Internet Protocol data stream IP depending on which EH244 model you have purchased stream configurable via a front panel interface or Ethernet web server The EH244 Encoder Host also includes provisions for Emergency Alert System EAS using either video replacement or SCTE18 control messages The EH244 Encoder Host accepts up to 6 Drake Digital Encoder Modules and allows each encoder s output program to be included or excluded from the outgoing digital QAM RF Channels IP program data stream or the ASI output stream or a combination of these output formats The EH244 Encoder Host Series comes available in two base models that can be ordered with various output format configurations tailored to your specific application requirements Models Output Configurations The EH244 Encoder Host Series is available in two standard models EH244 Q Quad QAM Encoder Host Part Number 1002568 This base unit outputs four 4 sequential Clear QAM RF channels EH244 IP IP Output Encoder Host Part Number 1002578 This base unit outputs a sing
10. QAM or ASI outputs output buffer usage and links to the relevant encoder manuals continued on Page 12 12 EH244 ENCODER HOST SERIES CONFIGURATION continued Image EH244 Web Server Control Panel ENCODERS Tab DRAKE EH244 Control Panel Crews LOW OT Status Encoder Channels Oudpui Funneware Update Encoder Conniguration Module Type Fimmaare Werok 14 Video Source Composte Input Vertical Recoluton NTSC 480 Resolution 450x720 Video Encoder Format MPEG d Video Bitrate Mbps 2 5 Audio Encoder Format ACA Audio Ritrate 230 kp Aue Input Linii 1 Wrens Audio Gain OE 2012 ALL Daka Holdings LLC A mgs reserved The Encoders tab allows you to set each encoder s individual parameters Select an encoder module from the drop down menu and the appropriate setting selections will be displayed continued on Page 13 EH244 ENCODER HOST SERIES 13 CONFIGURATION continued The Channels tab provides an interface to configure the virtual channel mappings for this encoder host If PSIP is ENABLED this page will display a screen that looks like EH244 Control Panel DIGITALE LOG OU Status Encoders Channels Output IP Output Firmware Update Configure MPEG and Virtual Channel Numbers PSIP Mode TVCT Select the type of VCT or disable PSIP data completely One part program numbers can only be used with a CVCT Enable User Defined Numbers F PSIP T
11. R ONLY return the RMA Number near the return address in large bold to print approx 2 in height R L Drake Holdings LLC 7 Ship your CREDIT RETURNS ONLY return to Attn Product Service Returns R L Drake Holdings LLC One Jake Brown Road Old Bridge NJ 08857 Attn Product Credit Returns One Jake Brown Road Old Bridge NJ 08857 NOTE All Credit Returns are subject to a 15 Restock Fee NOTE All shipments are to be PRE PAID by the sender NO COD s will be accepted IF YOU NEED TECHNICAL HELP Call our Customer Service Technical Support line at 1 937 746 6990 between 8 00 A M and 4 00 P M Eastern Stan dard Time weekdays Please have the unit s serial number available We will also need to know the specifics of any other equipment connected to the unit When calling please have the unit up and running near the phone if possible Our technician s will likely ask certain questions to aid in diagnosis of the problem Also have a voltmeter handy if at all possible DRAKE also provides technical assistance by Email servicehelp rldrake com Fax 937 806 1510 Many of the products that are sent to us for repair are in perfect working order when we receive them For these units there is a standard checkout fee that will be charged Please perform whatever steps are applicable from the product s In struction Manual before calling or writing this could save unnecessary phone charges Please do not return the p
12. SELLER SHALL IN NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL INDIRECT INCIDENTAL PUNITIVE DIRECT OR SPE CIAL DAMAGES BASED UPON BREACH OF WARRANTY BREACH OF CONTRACT NEGLIGENCE STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL THEORY ARISING DIRECTLY OR INDIRECTLY FROM THE SALE USE INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM SELLER All claims for shortages defects and non conforming goods must be made by the customer in writing within five 5 days of receipt of merchandise which writing shall state with particularity all material facts concerning the claim then known to the customer Upon any such claim the customer shall hold the goods complained of intact and duly protected for a period of up to sixty 60 days Upon the request of Seller the customer shall ship such allegedly non conforming or defective goods freight prepaid to Seller for examination by Seller s inspection department and verification of the defect Seller at its option will either repair replace or issue a credit for products determined to be defective Seller s liability and responsibility for defective products is spe cifically limited to the defective item or to credit towards the original billing All such replacements by Seller shall be made free of charge f o b the delivery point called for in the original order Products for which replacement has been made under the provisions of this clause shall b
13. ables will either include the user defined MPEG and channel numbers as defined in the channel setup table below or system defaults When user defined numbers are disabled the MPEG number and minor channel number will be set to the encoder ID The major channel number will reflect the RF output channel Channel Setup Use Major T MPEG One ne Minor yP Number Part Part Number VCN Number Show Help 2012 R L Drake Holdings LLC All nights reserved Image EH244 Web Server Control Panel CHANNELS Tab For each encoder output the MPEG program number can be modified along with the Major and Minor channel numbers If one part virtual channel numbers are desired the PSIP Mode must be set to CVCT and the Minor number for each channel should be set to 0 The Output tab provides an interface to set all modulator output settings for the unit A screenshot of this tab is shown in the Image on Page 14 This tab selects the DTA and EAS modes For settings like the DTA or EAS options more specific options will appear as you enable the sub systems continued on Page 14 14 EH244 ENCODER HOST SERIES CONFIGURATION continued Image EH244 Web Server Control Panel OUTPUT Tab EH244 Control Panel DIGITA LEN LOG OUT Rolegoltji Status Encoders Channels Output IP Output Firmware Update Output Settings This page contains the user configuration for the available outputs QAM Output Board not found The QAM output module was not det
14. cement video channels EH244 ENCODER HOST SERIES 17 SPECIFICATIONS Multiplexer Specifications Program Filtering and Grooming Each encoder output can be disabled or output to any or all out put channels Multiplexer All programs directed to each output are multiplexed into a cor rect multi program transport stream ASI Outputs An optional 4 ASI Output board may be ordered that mirrors the 4 QAM channel output transport streams Table Handling PSIP Program and System Information PSIP Table Rewriting Supported MGT VCT Table Generation Supported SCTE18 EAS Generation Supported QAM Quadrature Amplitude Modulation RF Modulation Modes 64 256QAM ITU j 83 Annex B 16 32 64 128 256QAM ITU j 83 Annex A Symbol Rates 1 7Msps variable with presets for Annex B Frequency Coverage 54 1002MHZ up to 4 frequency adjacent channels Channel Plans Standard CATV HRC IRC Broadcast Max Output Power 54dBmV Min Output Power 42dBmV Output Level Accuracy 2dB Phase Noise lt 108dBc Hz 10kHz offset Broadband Noise lt 5dBc 12MHz offset in a 6MHz bandwidth MER gt 44dB equalized Channel Frequency Response lt 1dB Carrier Suppression gt 80dB I Q Imbalance lt 1 degree Spurious Emissions lt 60dBc IP INTERNET PROTOCOL 1000Base T Ethernet GbE Connector Format 1 x RJ45 Gigabit Ethernet GbE Data Throughput 214 Mbps Standard IEEE 802 3 10 100 1000Base T Ethernet Packet Format RTP within UDP Source Address Assignment Single
15. ct and cart combination to overturn The lightning flash with arrow head symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product NOTE Connect and apply power only after all other connections are made IMPORTANT SAFETY INSTRUCTIONS 3 WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION TO PREVENT ELECTRIC SHOCK DO NOT USE THIS POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE ATTENTION POUR PREVENIR LES CHOCS ELECTRIQUES NE PAS UTILISER CETTE FICHE POLARISEE AVEC UN 10 11 12 13 14 PROLONGATEUR UNE PRISE DE COURANT OU UNE AUTRE SORTIE DE COURANT SAUF SI LES LAMES PEUVENT ETRE INSEREES A FOND SANS EN LAISSER AUCUNE PARTIE A DECOUVERT Read Instructions All the safety and operating instructions should be read before the product is operated Retain Instructions The safety and operating instructions should b
16. d is case sensitive PASSWORD Variable this sets the password for the ethernet control interface authorization this field is case sensitive HOST NAME Variable this sets the display hostname for the ethernet control interface The default username for this unit is admin in all lower case letters The default password for this unit is EH244 with all letters being upper case continued on Page 9 EH244 ENCODER HOST SERIES 9 CONFIGURATION continued DHCP ENABLED DISABLED this configures the ethernet control interface to use DHCP for its IP configuration settings when enabled or to use the static IP configuration that follows when disabled IP ADDRESS Variable this sets the ethernet control interface s static IP address when DHCP is disabled SUBNET MASK Variable this sets the ethernet control interface s IP subnet netmask when DHCP is disabled GATEWAY ADDRESS Variable this sets the default gateway for the ethernet control interface when DHCP is disabled DTA EAS CONTROL DISABLED MASTER SLAVE this sets the units EAS and DTA control mode When MASTER the unit is the first in the daisy chain of Drake devices when SLAVE the unit is not the first in the daisy chain DTA MODE DISABLED ENABLED this enables the DTA control feature of the unit which allows SCTE65 control messages to be passed out to low cost DTA settop boxes for channel lineup and firmware update purposes
17. e retained for future reference Heed Warnings All warnings on the product and in the Instruction Manualshould be adhered to Follow Instructions All operating and use instructions should be followed Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleansers Use a damp cloth for cleaning Attachments Do not use attachments that are not recommended by the product manufacturer as they may cause hazards Water and Moisture Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool and the like Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious injury to a child or adult and serious damage to the product Use only with a cart stand tripod bracket or table recommended by the manufacturer or sold with the product Any mounting of the product should follow the manufacturer s instructions and should use a mounting accessory recommended by the manufacturer A product and cart combination should be moved with care Quick stops excessive force and uneven surfaces may cause the product and cart combination to overturn Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or
18. eam output settings EH244 Control Panel DIGITA LE LOG OU Status Encoders Channels Output IP Output Firmware Update IP Output Settings This page contains the user configuration for the IP output board Apply IP Output Board Firmware Version 1 0 IP Output Mode SPTS IP Source Address 172 16 70 123 Source MAC Address Thi rr 2012 R L Drake Holdings LLC All nights reserved Image EH244 Web Server Control Panel IP OUTPUT Tab In MPTS mode there are 4 streams possible corresponding to the 4 transport multiplexes assigned from the Output tab In SPTS mode there are 12 streams available corresponding to the 12 possible encoder channels in the EH244 Series Encoder Host chassis For MPTS mode 1 Configure the channel s destination in Configuration Settings 2 ENABLE or DISABLE the channel 3 Click the lower APPLY button The destination IP address must be a multicast address 224 000 000 000 239 255 255 255 and the UDP ports must be within the range of 1 65535 each The output stream format is RTP encapsulated within UDP For SPTS mode configuration is the same as MPTS mode but you must also choose which transport multiplex source configured in the Output tab the encoder source is assigned to continued on Page 16 16 EH244 ENCODER HOST SERIES CONFIGURATION continued Image EH244 Web Server Control Panel FIRMWARE UPDATE Tab EH244 Control Panel ete _LOG OUT Status Encoders Cha
19. ecome the property of Seller Under no circumstances are products to be returned to Seller without Seller s prior written authorization Seller reserves the right to scrap any unauthorized returns on a no credit basis Any actions for breach of a contract of sale between Seller and a customer must be commenced by the customer within thir teen 13 months after the cause of action has accrued A copy of Seller s standard terms and conditions of sale including the limited warranty is available from Seller upon request Copies of the limited warranties covering third party proprietary sub assembly modules and private label products manufactured by third parties may also be available from Seller on request Rev 0713 EH244 ENCODER HOST SERIES 19 SERVICE INFORMATION A Return Material Authorization RMA Number is required on ALL PRODUCT RETURNS regardless of wheth er the product is being returned for repair or for credit Product that is received at the factory without an RMA Number will be returned to the Sender unopened RMA Numbers must be used when returning product for credit or repair Use of RMA Numbers will ensure efficient processing When needing to return your product to R L Drake Holdings LLC please follow these simple steps listed below in the order that they appear SERVICE REPAIRS ONLY CREDIT RETURNS ONLY 1 Contact R L Drake Holdings LLC s Service Department in 1 Contact R L Drake Holdings LLC s Service Departm
20. ected in this unit Click here to try and refresh or click on on your browser s refresh button DTA EAS Control Master DTA Mode Disabled EAS Mode Module 6 Transport ASI Output The ASI output bitrate determines the maximum allowed data rate for each ASI output and or QAM channel depending on the configuration options of this unit The actual bitrate may be less depending on which encoders are routed to that output and the settings of each of those encoders If the sum of the data rates output by each encoder exceeds these value data loss will occur Packet Delay 70 ASI Output 1 Bitrate Mpbs 38 811 ASI Output 2 Bitrate Mpbs 38 811 ASI Output 3 Bitrate Mpbs 38 811 Encoder Routing Matrix Revert Apply 2012 R L Drake Holdings LLC All nights reserved The IP Output tab allows you to configure the IP streaming configuration for the unit The top section configures the global settings The unit supports both MPTS and SPTS output modes In MPTS mode all channels assigned to one of the four multiplexes are output in a single IP stream in SPTS mode each encoder s output is encapsulated within its own IP stream Select your desired mode of operation and configure your source IP address for the IP streams Click the top Apply button when finished continued on Page 15 EH244 ENCODER HOST SERIES 15 CONFIGURATION continued The bottom section configures the per str
21. ent in one of three ways one of three ways A Phone 732 313 4256 A Phone 937 746 6990 B Email drakerepair rldrake com B Email servicehelp rldrake com C Fax 732 679 4022 C Fax 937 806 1510 2 Request from Drake Service a copy of the Product Return 2 Request from Drake Service a copy of the Product Return Authorization Form Authorization Form 3 Complete the Product Return Authorization Form fully 3 Complete the Product Return Authorization Form fully 4 Return the completed Product Return Authorization Form to 4 Return the completed Product Return Authorization Form to the Drake Service Department using one of the contact the Drake Service Department using one of the contact methods listed in Step 1 methods listed in Step 1 5 After completing Steps 1 through 4 an RMA Number will be 5 After completing Steps 1 through 4 an RMA Number will be assigned to you assigned to you 6 Securely pack the product and mark the box with your RMA 6 Securely pack the product in its original undamaged box Number If shipping multiple boxes all boxes must be returning the product without its original packaging in good mark ed with the RMA Number Place the RMA Number new condition may cause the incursion of additional fees near the return address in large bold print approx 2 in Pack this box within another shipping container or box Mark height the shipping box or container with your RMA Number Place 7 Ship your SERVICE REPAI
22. esea aa eeeseeaaeeesaeaaaesasaaaaeesseeeeessaees 6 EAS Modes Emergency Alert Services i ei tr i rr il nr ri ee eeeeaaneeeeaaeeeeenas 6 DTA Modes Digital Transport Adapter siete ye coca neta cases tate cossencct tances ricaneptecueccanvecoscatacneacemtausceacednnee T Chapter 3 CONFIGURATION siitescapiecsitereeeetntecapecenesececonecanerwensipeceunensineosanncennnebtaisiewimanibnosnisncamireeniendeiaennnesnen 8 Fron Panel Connoul alol seirena a E RA AE a 8 Ethernet Control Interface Configuration cccccceccccsececeeeeeeeeeeseeeeseeceeeeeeeseeeeseeeeesaeeeseeeesaaeesseeeenees 10 Chapter 4 IMPORTANT NOTES souisiuianiid misaa aeaa a aaa a aa R aaia 16 Chapel o DATA ee E A E EEEE E eee eee 17 OPECIFICATION oeenn ea E E E E E E E E 17 IMELE DANA RRAN TY edere E E EE I E EE E EEE E A aadeteaawuaconndeats 18 TECHNICAL SUPPORT SERVICE INFORMATION c ccccceceeseeeeeeeeeeeeeeeeeeeeeeeeaeseeesaeeeeeesaaeeees 19 Caution Statements WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK DO NOT EXPOSE TO RAIN OR MOISTURE WARNING THE SOCKET OUTLET CAUTION SHALL BE INSTALLED RISK OF ELECTRIC SHOCK NEAR THE EQUIPMENT AND SHALL BE EASILY CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER NO USER ACCESSIBLE SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED PERSONNEL A product and cart combination should be moved with care Quick stops excessive force and uneven surfaces may cause the produ
23. everal EH244 Series or EH24 Series models together in a headend see Chapter 2 INSTALLATION AND MOUNTING on Page 6 for specific information 6 EH244 ENCODER HOST SERIES INSTALLATION AND MOUNTING The EH244 Series Encoder Host is designed to be installed in a standard 19 rack NOTE All Drake Digital Encoder and Interface Modules must be installed in the EH244 Series chassis before power is applied DO NOT INSERT ENCODER MODULES OR INTERFACE MODULES WHILE THE EH244 SERIES UNIT IS POWERED Inserting any Encoder or Interface Modules into the EH244 Series Encoder Host chassis while it is powered will void the EH244 Series Encoder Host s and Encoder Interface Modules warranties Image Rear view of base model EH244 Quad QAM Encoder Host Module Slot Number 1 2 3 4 5 6 Encoded Program Number 1 amp 2 3 amp 4 5 amp 6 7 amp 8 9 amp 10 11 amp 12 The input modules that will be inserted into the back of the EH244 Series chassis are referred to in this manual and in the Ethernet Control Interface Chapter 3 CONFIGURATION on Page numerically by position of the Slot that they occupy They are 1 2 3 4 5 and 6 from left to right when viewing the rear of the EH244 Series unit Each Encoder Module s program number will be assigned based on its Slot location Slot 1 will provide programs 1 and 2 if using an SDE24 Dual Standard Definition MPEG Encoder Module Slot 2 will provide programs 3 and
24. ge New Jersey 08857 This warranty does not cover failure of performance or damage resulting from i use or installation other than in strict accordance with manufacturer s writ ten instructions ii disassembly or repair by someone other than the manufacturer or a manufacturer authorized repair center iii misuse misapplication or abuse iv alteration v exposure to unusual physical or electrical stress abuse or accident or forces or exposure beyond normal use within specified operational or environmental parameters set forth in applicable product specifications vi lack of reasonable care or vii wind ice snow rain lightning or any other weather conditions or acts of God OTHER THAN THE WARRANTIES SET FORTH ABOVE SELLER MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND EXPRESS OR IMPLIED AS TO THE CONDITION DESCRIPTION FITNESS FOR A PARTICULAR PURPOSE MERCHANTABILITY OR AS TO ANY OTHER MATTER AND SUCH WARRANTIES SET FORTH ABOVE SUPERSEDE ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY SELLER OR BY ANY OF SELLER S EMPLOYEES OR REPRESENTATIVES OR IN ANY OF SELLER S BROCHURES MAN UALS CATALOGS LITERATURE OR OTHER MATERIALS IN ALL CASES BUYER S SOLE AND EXCLUSIVE REMEDY AND SELLER S SOLE OBLIGATION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT F O B SHIPPING POINT AS SELLER IN ITS SOLE DISCRETION SHALL DETERMINE
25. he unit are both set from the front panel The default username is admin in lower case letters and the default password is EH244 in upper case letters continued on Page 11 EH244 ENCODER HOST SERIES 17 CONFIGURATION continued Once you are logged in to the EH244 Web Server Control Panel you will be presented with the status page Image EH244 Web Server Control Panel STATUS Tab EH244 Control Panel PO 1G iT AL n LOG OUT Status Encoders Channels Output IP Output Firmware Update EH244 Configuration and Status System Information Hostname eh Uptime 04 49 27 Web I F Build Date 13 00 26 Apr 17 2013 Main Firmware Version 3 0 Status Enable Status Auto Refresh Click here to refresh Bitrate for ASI QAM Outputs COED Output 2 Output 3 Output 4 Bitrate Mbps 0 05 0 05 0 05 0 05 Percent Output Buffer Usage Per Slot Slot _Cutput_ max max max max r 0 0 0 a n A N oo O o 8 amp O O O oc 8 O oo O O GOO oo ooo O O O ao oc amp oo O O O O O 8 O O O O OOO Reference HDE24 Manual SDE24 Manual SDI24 Manual RF Channel Lists 2012 R L Drake Holdings LLC All rights reserved Along the top edge of the Status tab page there are five tabs listed each tab allows you to view and configure different parts of the EH244 Series Encoder Host The Status tab gives the overall status of the whole unit including firmware versions output bit rates for all 4
26. into such power lines or circuits When installing an outside antenna system extreme care should be taken to keep from touching such power lines or circuits as contact with them may be fatal Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electric shock Object and Liquid Entry Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel Damage Requiring Service Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the product c If the product has been exposed to rain or water d If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation e If the product
27. le 1 Internet Protocol IP data stream From these two base models you may order alternate or additional output format configurations From the base EH244 Quad QAM Encoder Host you may select the following additional output format configuration EH244 Q ASI Quad QAM Quad ASI Encoder Host Part Number 1002569 This unit outputs four 4 ASI streams as well as four 4 Clear QAM RF channels The second base model in the EH244 Encoder Host Series is the EH244 IP The EH244 IP utilizes a video codec to output MPEG transport streams encapsulated in a stream of IP Internet Protocol packets From the base model EH244 IP IP Output Encoder Host you may select the following additional output format configurations EH244 IP ASI Quad ASI IP Encoder Host Part Number 1002579 This unit outputs four 4 ASI streams in addition to a single 1 IP data stream EH244 Q IP Quad QAM IP Encoder Host Part Number 1002580 This unit outputs four 4 Clear QAM RF channels in addition to the single 1 IP data stream EH244 Q IP ASI Quad QAM IP ASI Encoder Host Part Number 1002593 This unit outputs four 4 Clear QAM RF channels in addition to the single 1 IP data stream and four 4 ASI streams NOTE All models Output Configuration Types of the EH244 Encoder Host Series will have a separate isolated ASI Output Port This separate ASI Output is a low data ASI port used only to output SCTE 18 data for EAS or DTA MODES when daisy chaining s
28. ng used for generating a QAM channel the output bitrate may be varied to allow for more flexible deployments This allows the optional ASI outputs to run at higher than the standard QAM data rates or lower if they will be used in conjunction with an external lowerbitrate modulator ENCODER x OUTPUT x this setting allows each encoder s output program to be assigned to any or all of the output channels by cycling through all of the options MGTIVCT DISABLED CVCT TVCT this sets the MGT VCT table style to the cable CVCT or broadcast TVCT standard as needed by the deployment VIRTUAL MPEG s DEFAULT USER DEFINED this setting allows the operator to override the default virtual channel numbers which default to RF_channel_ number encoder_index_number The user defined settings must be set from the ethernet control interface continued on Page 10 10 EH244 ENCODER HOST SERIES CONFIGURATION continued Ethernet Control Interface Configuration There are two options for the ethernet control interface setup DHCP enabled or DHCP disabled lf your ethernet network has a DHCP server available and you would like to use that to configure the IP address of your EH244 Series Encoder Host you may choose to ENABLE DHCP from the front panel of the unit Once the unit s front panel has exited CONFIGURATION MODE press the A button above ENTER twice to view the IP address that was discovered by DHCP If your network does not ha
29. nnels Output IP Output Firmware Update Firmware Update Select firmware update file Click Upload to upload the file and start the firmware update Upload 2012 R L Drake Holdings LLC All ighis reserved The Firmware Update tab allows you to update all of the firmware on the unit with a single upload see Figure 7 Once you have received a new firmware image for the unit click on the Choose File button and select the provided firmware click Upload to initiate the update After a few minutes the unit will restart with the new firmware If a power loss occurs during update the unit will recover automatically if the firmware upload was not completed it may be necessary to re initiate the update process once power is restored IMPORTANT NOTES When the EH244 Series Encoder Host is running in EAS mode the emergency alert state is entered when the two terminals on the rear panel labeled EAS are connected together via an external contact closure EAS receivers should provide this contact closure output which will be wired to the terminal block on the rear of the EH244 Series Ecndoer Host Chassis If the EH244 Series Encoder Host is using the Slot 6 or Slot 6 SCTE 18 EAS modes ensure that the bit rates of the SDE24EAS encoder s two output channels are at least as low as all of the other encoders in the entire system This guarantees that during an EAS event the output bit rates of the system are not exceeded by the repla
30. odule must be installed in slot 6 or slot 5 if the EH244 Series Encoder Host is also being used as an EAS master unit using the Slot 6 Mode or Slot 6 SCTE 18 EAS Mode This ASII module must be connected to the output of a PC that is generating the DTA control messages created by the Drake DTA Control software If the EH244 Series Encoder Host will be used as a slave in a DIA enabled system a Drake model ASII module must be installed in slot 6 and connected to the previous EH24 Series or EH244 Series Encoder Host s single ASI Output Power Connection Connect the AC line cord to an appropriate 120 240V 50 60Hz AC power source The EH244 Series Encoder Host will always be powered and running as long as it is connected to its power source As an option you may connect the EAS contact closure terminals to the output of an EAS receiver to enable emergency alerts Connect the ethernet control interface port to a secured network or VPN for remote system configuration EAS continued on Page 8 8 EH244 ENCODER HOST SERIES CONFIGURATION The EH244 Series Encoder Host is configured by either the front panel interface or the ethernet connected web server interface When the unit is first installed the front panel should be used to configure the unit s IP Internet Protocol settings for the purpose of enabling the ethernet connected web server interface controls Most configuration settings of the unit may be programmed
31. on Core Software Notwithstanding anything herein to the contrary i Seller s sole obligation for software that when properly installed and used does not substantially conform to the published specifications in effect when the software is first shipped by Seller is to use commercially reasonable efforts to correct any reproducible material non conformity as determined by Sell er in its sole discretion by providing the customer with a telephone or e mail access to report non conformance so that Seller can verify reproducibility b a software patch or bug fix if available or a workaround to bypass the issue if available and c where applicable replacement or damaged or defective external media such as CD ROM disk on which the software was originally delivered ii Seller does not warrant that the use of any software will be uninterrupted error free free of security vulnerabilities or that the software will meet the customer s particular requirements and the customer s sole and exclusive remedy for breach of this warranty is at Seller s option to receive a suitably modified software or part thereof or b comparable replacement software or part thereof iii Seller retains all right title and interest in and to and ownership of all software including all Core Product Software and Non Core Software including any and all enhancements modifications and updates to the same and iv in some cases the warranty on certain prop
32. rietary sub assembly modules manufactured by third party vendors and contained in Seller s products third party software installed in certain of Seller s products and on certain private label products manufactured by third parties for resale by Seller will be of shorter duration or otherwise more limited than the standard Seller limited warranty In such cases Seller s warranty with respect to such third party proprietary sub assembly modules third party software and private label products will be limited to the duration and other terms of such third party ven dor s warranty if any In addition certain products that are not manufactured by Seller but are resold by Seller may carry the original OEM warranty for such products if any The limited warranty set forth above does not apply to any product sold by Seller which at the time of sale constituted a Refurbished Closeout Product the limited warranty for which is provided in the following paragraph Seller will at its sole option either repair or replace with a new or factory reconditioned product as Seller may determine any product sold by Seller which at the time of sale constituted a refurbished or closeout item Refurbished Closeout Product which is defective in materials or workmanship or fails to meet the applicable specifications that are in effect on the date of shipment of that product or fails to meet such other specifications as may have been expressly agreed upon in w
33. riting between the parties for a period of ninety 90 days from the date of original purchase Notwithstanding the foregoing in some cases the warranty on certain proprietary sub assembly modules manufactured by third party vendors and contained in Seller products third party software installed in certain of Seller s products and on certain private label products manufactured by third parties for resale by Seller will be of shorter duration or otherwise more limited than Seller limited warranty for Refurbished Closeout Products In such cases Seller s warranty for Refurbished Close out Products constituting such third party proprietary sub assembly modules third party software and private label products will be limited to the duration and other terms of such third party vendor s warranty if any In addition notwithstanding the foregoing i certain Refurbished Closeout Products that are not manufactured but are resold by Seller may carry the original OEM warranty for such products if any which may be longer or shorter than Seller s limited warranty for Refurbished Closeout Products All sales of Refurbished Closeout Products are final To obtain service under this warranty the defective product together with a copy of the sales receipt serial number if applicable or other satisfactory proof of purchase and a brief description of the defect must be shipped freight prepaid to Seller at the following address One Jake Brown Road Old Brid
34. roduct without calling Drake Service and following the steps above first it is preferred to help troubleshoot the problem over the phone or by Email first saving you both time and money DAF i E ey he ee R L Drake Holdings LLC 710 Pleasant Valley Drive Springboro OH 45066 937 746 4556 www ridrake com
35. ve a DHCP server or you opt to not use DHCP for configuring the EH244 Series Encoder Host s IP address DISABLE DHCP is the recommended configuration to avoid the units IP address changing in the future you must obtain an IP address subnet mask and default gateway from your network administrator Once you have determined the specific and accurate input values for these items pertaining to your particular network set these values from the front panel Once the unit has an assigned IP address you may view and change its settings from a web browser To access the Ethernet connected Web Server Control Interface launch your web browser once the EH244 Series Encoder host has been connected to your network via Ethernet cable and all appropriate settings mentioned previously have been set Enter the units IP address in the web browser s URL window For example if the unit s IP address were 159 101 023 001 you would load http 159 101 023 001 into your web browser to view and configure your EH244 Series Encoder Host Image Web browser URL window for EH244 Series IP Address entry http 159 101 023 001 Dr gt gt aConvert v PP Select Once the EH244 Series Encoder Host s web server has been loaded in your web browser you should see the login dialog Drake Digital EH 244 Control Panel Username i Password Enter the username and password and click LOG IN The username and password required to log into t
36. ype plug Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPA 70 provides information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product continued on Page 4 15 16 17 18 19 20 21 22 23 24 IMPORTANT SAFETY INSTRUCTIONS continued from Page 3 Lightning For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the product due to lightning and power line surges Power Lines An outside antenna system should not be located in the vicinity of overhead power lines other electric light or power circuits where it can fall
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