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1. Hotel da Canara Bank HEAD OFFICE BANGALORE RFP FOR SUPPLY INSTALLATION amp COMMISSIONING OF NETWORK DEVICES FROM EMPANELLED VENDORS OF THE BANK TENDER REFERENCE NO RFP 20 2010 11 DATE OF TENDER DOCUMENT 01 02 2011 LAST DATE FOR SUBMISSION OF TENDER 17 02 2011 UPTO 11 00 AM DATE OF OPENING OF BID 17 02 2011 AT 11 30 AM COST OF TENDER DOCUMENT 7 5000 EARNEST MONEY DEPOSIT BG IN LIEU OF EMD 5 00 000 NO OF PAGES 35Pages ISSUED BY THE DEPUTY GENERAL MANAGER CANARA BANK ASSET PROCUREMENT amp MANAGEMENT GROUP DIT WING HEAD OFFICE NAVEEN COMPLEX 14 M G ROAD BANGALORE 560 001 Contact Numbers Tel 080 25599788 Fax 080 25596539 Email hoditapm canarabank com Senior Manager Asset Procurement amp Management Group This document can be downloaded from Bank s website http www canarabank com English Scripts Tenders aspx In that event the suppliers should pay the cost of the tender document by means of DD drawn on any scheduled Commercial Bank for 5 000 in favour of Canara Bank payable at Bangalore and enclose the same to Bid of this tender This RFP is restricted to bidders empanelled with Canara Bank for supply of Network Devices We invite sealed offers Commercial Bid for Supply Installation and Commissioning of Network Devices as described elsewhere in this document dorel dep Canara Bank This RFP is restricted to vendors empanelled with Canara Bank
2. 10 11 12 Index of all the document submitted with page numbers Earnest Money Deposit EMD Bank Guarantee in lieu of EMD as per Annexure D Cost of Tender document by way of DD payable at Bangalore Bidder s Covering letter This should be as per Annexure A Compliance of Technical specifications as per Annexure E should be complete with all the columns filled in Ownership letter by the bidder Undertaking letter by the bidder taking the ownership of the project execution in case third party also involved in project execution either fully or partially The bidder shall also submit the ownership certificate issued by the third party clearly mentioning the extent of ownership Undertaking letter by the bidder for providing technical consultancy Support and guidance during warranty support period and AMC if contracted Undertaking letter by the bidder for acceptance of providing service support for warranty and AMC for 5 years if contracted TEC approval copy for the modems make and model proposed by the bidder Terms and Conditions compliance Table in the following format as under This table must cover bidder s response to all the terms and conditions specified in the offer document Terms and Conditions Sl Term No Short Description of Term Complied No Yes No 1 Ziz Commercial Version of Bill of Materials and Price Schedule This annexure must contain all Price informatio
3. However the Bank reserves right to enter into AMC for one or more years after Warranty at the finalized price and terms If the bidder fails to offer AMC for 5 years then the bid is liable for rejection 10 4 2 The price for AMC shall be separately indicated in Price Bid only The bidder shall quote the price both in percentage and its equivalent value 10 4 3 The conditions of AMC including Preventive and Corrective maintenance shall be detailed by the bidder However all support required during the AMC for maintaining the accepted performance and other services as detailed elsewhere in the RFP RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 17 of 43 dorel dap Canara Bank shall be provided by the selected bidder at no extra cost to the Bank 10 4 4 The Bank reserves right to enter into AMC centrally at Bangalore 10 4 5 The Bank reserves right to enter into AMC for part or full project items and either one or more locations 11 Other Conditions 11 1 The selected bidder has to execute an Undertaking of Authenticity for Hardware items as per Annexure C 11 2 As the requirement of the hardware is for new branches the delivery locations will be given in phases and in some cases the hardware may have to be delivered at the controlling office or the existing nearest branch temporarily Once the branch premises is fixed the new unused hardware is to be delivered installed and com
4. RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 2 of 43 dorel dap 2 Requirement Details 2 1 This tender consists of following requirements Canara Bank SI No Item details Items Qty Locations 25 for 1 Cisco 2921 model Router with Routers routers V 35 cable V 35 cable 50 for V 35 cable Rad Atrie Cygnus Nomus MRO Tech make long ranged 100 pairs channalised 64Kbps Modem x p f ke N 64Kbps 2 with a facility to upgrade upto Madein 2 Mbps N 64 both V 35 amp G 703 interface and with AC amp DC power supply Cygnus Nomus make long ranged 64Kbps Modem with a a Kbps 25 pairs Location details with i Modem full address shall be facility to internally 3 upgradable provided at the time upgradable upto 2 Mbps both nternali of olacina PO V 35 amp G 703 interface and upto A p S i with AC amp DC power supply P P Cisco make of ISDN BRI card 25 Select 4 suitable for CISCO 2921 ISDN BRI card branches router 5 Atrie Telenet make of ISDN ISDN NT1 box 25 NT1 box 9U Metal Rack with depth of 650 mm 2 shelves minimum 6 2 FANs 8 Power Points Doors Rack 25 and Keys Suitable for Cisco 2921 model router 2 2 Bank will have the option to purchase 10 more or less than the quantity specified at the same price and the terms and conditions of this tender 3 Determination of L1 Price 3 1 The Commercial Bid will b
5. CISCO 2921 model router Atrie Telenet make of 2 MIB ex Inteligent ISDN NT1 box 2 Total Cost for ISDN BRI cards and NT1 C 9U Metal Rack with depth of 650 mm 2 shelves minimum D yer 2 FANs 8 Power Points 25 Doors and Keys Suitable for Cisco 2921 model router Total Cost of RACK D E Total Cost of Network Devices E A B C D Qty Unit Price Tax Tax Total Price in Rupees as Value in Rupees SI Line Product Part SE Per Mtr per for unit 2 4 x 1 No Item No Description Per Box Govt cost in Per unit Norms Rupees 1 2 3 4 5 F LAN WAN Cabling Supply Items AMP Systamax CAT6 Cable cost per metre 125 4 mtr 1 make make Apprx 5 mtrs per branch Mtrs 2 Any ISI make Krone Box 10 Pair Max 2 50 1 Box per branch Nos 3 AMP Systamax RJ 45 Connector Cost per 50 4 unit make unit 2 per branch Nos 4 Telephone Cable 10 Pair 500 1 Mtr Any ISI make Apprx 20 Mtrs per branch Mtrs PVC GI Flexi pipe cost per 500 5 metre Apprx 20 mtrs per Mtrs 1 Mtr Any ISI make branch RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 36 of 43 dor da Canara Bank Labour Charges LAYING CHARGES FOR UTP 125 AMP Systamax CABLE Metre Apprx 5 Mtrs 1 Mtr Mtrs 1 make per branch FIXING CHARG
6. UPS electrical grounding earthing grouting requirement floor ceiling type requirement of false floor ceiling etc separately for each location WAN equipment Load on power and heat dissipation for each WAN Equipment shall also be mentioned However the equipment shall be operable in 190 270V single phase 47 65 Hz AC power supply RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 11 of 43 Hotel dap Canara Bank 1 33 The selected Bidder shall submit the document indicating site preparation requirements after visiting all locations within one week from the date of order for review and acceptance of the Bank The bidder shall be responsible for checking whether the site is made ready as per the requirements before installing the WAN The Bank s deliverable specifically includes supply of UPS Earthing AC and providing space for keeping the WAN equipments Racks 1 34 The Bidder shall specify in the bid the necessary space and facilities required by them at the time of installation and also other facilities required viz storage cabinets work bench cupboards telephone etc 1 35 All the cabling done for WAN shall be neat and structured The bidder shall do the cabling through PVC conduit casing flexi pipe The bidder shall document the cabling PATH along with equipment rack layout and get it approved by the Bank before actual installation All the modems supplied to all the ordered locations s
7. The 128 kbps ISDN shall be configured to work on 64 kbps or 128 kbps as per the bandwidth required In case of Leased line backed up by ISDN whenever leased line fails the branch end shall initiate an ISDN call to the central location automatically without any manual intervention Similarly whenever leased line is restored the link should switch over automatically from ISDN to Leased line In case of Leased line backed up by VSAT CDMA MPLS whenever leased line fails the branch end shall automatically connect to the central location automatically without any manual intervention Similarly whenever leased line is restored the link should switch over automatically from VSAT CDMA MPLS to Leased line 1 3 9 Router s capability The routers shall support IPSEC 3DES encryption And the routers shall have latest IOS version with general deployment RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 41 of 43 dorel dap Canara Bank 1 3 10 Network Management System Bank installed the Network Management System NMS at each NAP location for management of network of respective CO ROs branches Apart from this there is a centralized NMS at core location at Bangalore which collects data from distributed NMS for centralized reporting and monitoring 2 PRESENT SCOPE OF WORK 2 1 The Bidder has to supply all the Network Devices and other items to all the ordered locations as per the Specificati
8. Wing HO Page 30 of 43 dorr dap Canara Bank The Performance Guarantee and the powers and provisions herein contained are in addition to and not by way of limitation of or substitution for any other guarantee or guarantees heretofore given to you by us whether jointly with others or alone and now existing uncancelled and that Performance Guarantee is not intended to and shall not revoke or limit such guarantee or guarantees The Performance Guarantee shall not be affected by any change in the constitution of the CONTRACTOR or us nor shall it be affected by any change in your constitution or by any amalgamation or absorption thereof or therewith but will endure to the benefit of and be available to and be enforceable by the absorbing or amalgamated company or concern The Performance Guarantee shall come into force from the date of its execution and shall not be revoked by us any time during its currency without your previous consent in writing We further agree and undertake to pay you the amount demanded by you in writing irrespective of any dispute or controversy between you and the CONTRACTOR Notwithstanding anything contained herein i Our liability under this guarantee shall not exceed Rs Rupees only ii This guarantee shall be valid upto and iii We are liable to pay the guaranteed amount or any part thereof under this guarantee only and only if you serve upon us a written claim or demand at Bangalore on or before mention
9. above locations are given below The Bank is having 1 3 1 3 Tier Network Architecture Data Centre at Bangalore and the Disaster Recovery Centre DRC at Mumbai where most of the application servers are housed including ATM Switch 34 Circle Offices namely Bangalore Rural Bangalore Metro Chandigarh Chennai Trichy Delhi Jaipur Bhopal Hyderabad Visakapatnam Kolkata Bhubaneshwar Guwahathi Lucknow Agra Madurai Coimbatore Mangalore Hubli Mumbai Ahmedabad Pune Patna Ranchi Thiruvanandhapuram Calicut Nagpur Shimoga Mysore Meerut Dehradun Karnal Gulbarga are connected to Data Center and Data recovery center by n X 2Mbps leased lines LL Airtel MPLS and One ISDN PRI link as backup 1 3 2 Connectivity to INFINET The Bank s WAN is connected to INFINET Indian Financial Network a Closed User Group CUG VSAT and Leased line Backbone network of Institute for Development and Research in Banking Technology IDRBT Hyderabad And also our DC at Bangalore connected to INFINET leased line backbone node at IDRBT Hyderabad by 1 x 2 mbps leased line This direct leased line between Bangalore and Hyderabad also serves as connectivity between IDRBT VSAT HUB and DC at Bangalore which will facilitate connectivity from remote VSATs through one VSAT hop and one leased line hop thus avoiding propagation delay in the existing 2 VSAT hops between remote VSATs and DC at Bangalore through IDRBT s VSAT HUB RFP 20 2010 11 Asse
10. beyond the limit of Rs_ Rupees as aforesaid or extend the period of the guarantee beyond the said day of unless expressly agreed to by us in writing The Performance Guarantee shall not in any way be affected by your taking or giving up any securities from the CONTRACTOR or any other person firm or company on its behalf or by the winding up dissolution insolvency or death as the case may be of the CONTRACTOR In order to give full effect to the guarantee herein contained you shall be entitled to act as if we were your principal debtors in respect of all your claims against the CONTRACTOR hereby guaranteed by us as aforesaid and we hereby expressly waive all our rights of surety ship and other rights if any which are in any way inconsistent with any of the provisions of Performance Guarantee Subject to the maximum limit of our liability as aforesaid Performance Guarantee will cover all your claim or claims against the CONTRACTOR from time to time arising out of or in relation to the Contract and in respect of which your claim in writing is lodged on us before expiry of three months from the date of expiry of Performance Guarantee Any notice by way of demand or otherwise hereunder may be sent by special courier telex fax or registered post to our local address as aforesaid and if sent by post it shall be deemed to have been given when the same has been posted RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT
11. deposited after the said date and time shall not be considered No offer will be accepted directly 1 3 The commercial Bid will be opened in the presence of the bidder s representative on the offer due date Thursday 17 Februray 2011 at 11 30 am at Canara Bank Conference Hall II Floor Naveen Complex 14 M G Road Bangalore 560 001 Bidder s representative may be present in the venue well in time along with an authorization letter in hand as per the format attached Annexure B and should sign in Register of Attendance 1 4 If any of the bidders or all bidders who submitted the tender are not present during the specified date and time of opening it will be deemed that such bidder is not interested to participate in the opening of the Bid s and the bank at its discretion will proceed further with opening of the bids in their absence 1 5 In case the Proposal is not received from any bidder s as required above on or before the said date and time it will be presumed that they are not interested in participating in this RFP and Bank shall proceed further 1 6 ENVELOPE containing Commercial Bid One Copy a The Commercial Bid should give all relevant price information as per the BOM b The envelope containing commercial bid should be superscribed as Commercial bid for Supply Installation and Commissioning of Network Devices in response to RFP 20 2010 11 Dt 01 02 2011 c The bidder shall submit the bid as per annexure G
12. ensuring the establishment of link etc The bidder has to do end to end activities till the leased line MPLS ISDN CDMA etc is commissioned Also bidder has to do necessary configuration in the router for enabling auto fallback features etc for leased line MPLS ISDN RF CDMA etc 6 2 Bank will apply for leased lines ISDN RF MPLS CDMA at respective locations based on the feasibility and upgrade the bandwidth The relevant end to end work should be carried out by the bidder 6 3 It is the responsibility of the bidder to configure the router for LL ISDN VSAT CDMA RF MPLS_ in all the ordered location during implementation Warranty and AMC If contracted for acting as a fall back connectivity The configuration at router shall be done by the bidder for acting as a load sharing between the connections if required 7 Order Cancellation The Bank reserves its right to cancel the entire unexecuted part of the Purchase Order at any time by assigning appropriate reasons in the event of one or more of the following conditions 1 Delay in delivery beyond the specified period for delivery 2 Serious discrepancies noted in the items delivered RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 15 of 43 dorel dah Canara Bank 3 Breaches in the terms and conditions of the Order In addition to the cancellation of purchase order the Bank reserves its right to invoke the Bank Guarantee or foreclose the Secur
13. may be forfeited Bank Guarantee may be invoked 17 5 1 If the bidder withdraws or amends the bid during the period of bid validity specified in this document 17 5 2 If the selected bidder fails to accept the purchase order within 7 days or fails to sign the contract or fails to furnish performance guarantee in accordance with the terms of the RFP Within Fifteen days from the date of acceptance of the order by the selected bidder the bidder shall sign a stamped Contract agreement referred as Contract in this RFP with the Bank at the time place and in the format prescribed by the Bank The Contract agreement shall include all agreed terms conditions and specifications of RFP and also the Bill of material and price as agreed finally after bid evaluation The soft copy of draft contract agreement shall be provided to the selected bidder along with the order The Contract shall be executed in English language in 1 ONE original the bank receiving the duly signed original and the selected bidder receiving the photocopy The contract shall be valid till completion of Warranty period Effective Date The effective date of start of the contract with the selected bidder shall be date of acceptance of the order by the bidder However the bidder shall submit the acceptance of the order within three days from the date of receipt of order The bank reserves the right to consider the late acceptance of the order if any at its discreti
14. of the equipment and establishment of leased line MPLS ISDN and CDMA of BSNL MTNL which includes collection of leased line MPLS CDMA advice notes from either bank s central office at Bangalore or the respective Circle Offices locations collection of ISDN advice notes from respective branches circle offices liasoning with BSNL MTNL for providing leased line MPLS ISDN and CDMA testing of Leased line ISDN and CDMA link coordination with BSNL MTNL for ensuring the establishment of link etc The bidder has to do end to end activities till the leased line MPLS ISDN CDMA etc is commissioned Also bidder has to do necessary configuration in the router for enabling auto fallback features etc for leased line MPLS ISDN RF VSAT CDMA etc 1 31 It is the responsibility of the bidder to uncrating inspection of the delivered boxes etc for which the bank shall provide the required space While unpacking and installation the bidder shall check physical availability of items as per the packing list 1 32 The bidder shall also indicate the site preparation required and prerequisite from the bank for completion of entire scope of Work of RFP at the respective locations before delivery of material for installation of equipments and establishment of links not limited to like the size and weight of the System sub system space required operating temperature and relative humidity dust level requirement of air conditioner power requirement stabilizer
15. of 99 5 for WAN at each location where the equipments are commissioned during warranty and also during AMC if contracted which shall be calculated on monthly basis The Uptime is for calculation purposes equals to the Total contracted minutes in a month less Downtime The Downtime is the time between the Time of Report by the Bank and Time of Restoration within the contracted minutes Failure is the condition that renders the bank unable to perform any of the defined functions on the WAN Restoration RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 18 of 43 dorel dap Canara Bank is the condition when the selected bidder demonstrates that the WAN is in working order and the Bank acknowledges the same 13 2 The Downtime calculated shall not consider any failure due to bank BSNL MTNL if Maintenance of lines are not contracted and down time happened during the time of preventive maintenance activity and Force Majeure However bidder shall inform the Bank well in 7 days advance before doing preventive maintenance or pre planned activity 13 3 The percentage uptime is calculated on monthly basis as follows Total contracted minutes in a month downtime minutes within contracted minutes x 100 Total contracted minutes in a month 13 4 Log book shall be maintained by the bank for each WAN location for recording details such as date and time of failure nature of failure time of reporti
16. of his Tender by the Employer during the period of Tender validity i fails or refuses to execute the Agreement if required or ii fails or refuses to furnish the performance security in accordance with clause of conditions of Contract We undertake to pay to the Employer up to the above amount upon receipt of his first written demand without the Employer having to substantiate his demand provided that in his demand the Employer will note that the amount claimed by him is due to him owing to the occurrence of one or both of the two conditions specifying the occurred condition or conditions Notwithstanding anything contained herein i Our liability under this Bank Guarantee shall not exceed Rs Rupees only ii This Bank Guarantee is valid up to and iii We are liable to pay the guaranteed amount or any part thereof under this Bank Guarantee only and only if you serve upon us a written claim or demand on or before mention period of guarantee as found under clause ii above plus claim period Dated O day of 20 SIGNATURE amp SEAL OF THE BANK RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 25 of 43 dor dap Canara Bank 2 PROFORMA OF BANK GUARANTEE FOR ADVANCE PAYMENT IN RESPECT OF SITE NOT READY LOCATIONS To be submitted on Non Judicial stamp paper of appropriate value Purchased in the name of the issuing Bank To Name and Address of the PURCHASER In consideration of
17. period of the guarantee as found under clause ii above plus claim period We have the power to issue Performance Guarantee in your favour by statute and the undersigned has full power to execute Performance Guarantee under the Power of Attorney to him by the Bank Dated this day of 2009 For and on behalf of BRANCH MANAGER SEAL ADDRESS PLACE RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 31 of 43 dorr dap Canara Bank 4 PROFORMA OF BANK GUARANTEE FOR ADVANCE WARRANTY PAYMENT To be submitted on Non Judicial stamp paper of appropriate value Purchased in the name of the issuing Bank To Name and Address of the PURCHASER WHEREAS Name and address of M s Wipro Ltd hereinafter referred to as our constituent which expression includes its successors and assigns entered into an agreement dated with you for supply transportation transit insurance local delivery storage and installation insurance up to Acceptance by the bank cabling installation commissioning and integration Acceptance testing and also includes documentation warranty annual maintenance if contracted and training of your personnel related to establishment of WAN hereinafter referred to as the said agreement In terms of Clause no ___ of the said agreement our constituent is required to furnish a Bank Guarantee to secure our constituent s undertaking to comply with the contractual obligations in
18. reject any or all bids at any point of time prior to the order without assigning any reasons whatsoever The bank reserves the right to re tender 9 Documentation 9 1 Technical information in the form of Brochures Manuals CD etc must be submitted in support of the Offer made 10 Submission of Technical Details 10 1 It is mandatory to provide the technical details of the Network Devices required by the bank in the exact format as has been mentioned in Annexure E of this tender 10 2 The offer may not be evaluated and may be rejected by the Bank without any further reference in case of non adherence to the format or partial submission of technical information as per the format given in the offer RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 4 of 43 dorel dap Canara Bank 10 3 If any part of the technical specification offered by the bidder is different from the specifications sought in our RFP the bidder has to substantiate the same in detail the reason of their quoting a different specification than what is sought for like higher version or non availability of the specifications quoted by us invariably to process the technical quote 10 4 The Bank shall not allow permit changes in the technical specifications once it is submitted 10 5 The relevant product information brand and model number offered printed product brochure technical specification sheets etc should be s
19. shall also ensure cleanliness of the site work area during execution of the contract 1 22 The Bidder shall also give an undertaking as a part of this contract to provide technical consultancy and guidance for successful operation of the WAN and its expansion in future by the Bank during the warranty and ANC period if contracted The said undertaking letter shall be submitted along with the bid otherwise the bid is liable for rejection 1 23 The bidder shall do internal cabling to extend lines from BSNL MTNL s MTNL s distribution box in the building to the identified modem router location in the building The bidder shall ensure proper line condition before connecting to WAN equipment All WAN equipment shall be installed by the bidder at LAN WAN ante room and systematically fixed in the rack available ordered for this purpose wherever LAN WAN is provided central LAN switch room wherever it is provided LAN floor switch room wherever it is provided or server room of the branch as the case may be after obtaining approval from the Bank 1 24 The bidder shall do WAN cabling from the cable dropped place by BSNL MTNL to Router Modem place with neat and structured manner as per Bill of material cabling materials and labour charges are required for doing WAN cabling are included in the Bill of material However If any other cabling matrials items required other than the materials as mentioned in the Bill of material it should be taken care by
20. support standards as specified in this tender Service support should be available for 12 hours 8AM to 8PM on 365 days of the year for the items supplied RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 19 of 43 dorel dap Canara Bank 15 Mean Time Between Failures MTBF 15 1 If during the warranty period any hardware items fails hardware on four or more occasions in a quarter such hardware items shall be replaced by equivalent superior new hardware items by the bidder at no additional cost to the Bank 16 Indemnity 16 1 The bidder shall indemnify protect and save the Bank against all claims losses costs damages expenses action suits and other proceedings resulting from breach of any of the terms and conditions of this agreement or infringement of any law pertaining to patent trademarks copyrights etc or both 17 Publicity 17 1 Any publicity by the bidder in which the name of the Bank is to be used will be done only with the explicit written permission of the Bank 18 Insurance 18 1 The Hardware to be supplied will be insured by the bidder against all risks of loss or damages from the date of shipment till such time It is delivered installed and commissioned at site and handed over to the Bank Branch Office Certificates of the Comprehensive Insurance Cover will be submitted to the Bank for verification examination and record 19 Guarantees 19 1 The
21. the Bidder within a period of one month from the date of release The Bank shall have the option of purchasing the necessary Hardware to incorporate the same 1 15 Any software support like update enhancement IOS upgrade etc as defined below released till the completion of warranty and during annual maintenance if contracted shall be supplied installed and commissioned free of cost by the bidder However any such software support like update enhancement upgrade shall be communicated to the Bank by the Bidder within a period of one month from the date of release during warranty and annual maintenance if contracted The bank reserves the right to procure the update enhancement IOS upgrade and at an extra cost if the software is not under warranty and AMC 1 16 Software Support is defined specifically as helpdesk update enhancement upgrade technical guidance technical consultancy enablement of features and functionality problem solving and troubleshooting rectification of bugs enabling features of the software already provided providing additional user controlled reports Changes in confgiration amp settings enabling parameterized features future product information migration manpower resource allotment for pre planned activity co ordiantion for changes in structure etc The support shall be given in person or through telephone FAX letter and E mail within a reasonable time as the case may be 1 17 The Bank reserves th
22. the bidder at their s cost and without any extra cost to the bank 1 25 The bidder shall provide the details like Name of the contact person contact nos and address etc of Implementation team project team field engineers and service support at all the locations in which the equipments are ordered and installed during project warranty and in AMC if contracted The bidder shall also specify the availability and details of Technical expertise personnel and stocking of spares for each of their Service Support Centers across the country The bidder s response time during warranty and AMC if contracted is 2 hours from the time of reporting 1 26 Spares should be kept at Bank s premises in various NAP locations if bank request the selected bidder However the total no of spares each item wise location wise should be finalized after mutually agreed between the Bank and selected bidder If any of the orginal equipment supplied by the bidder found faulty during project implementation time the bidder shall arrange standby item immedialty for bringing up the locations for accessing network resources and replacement of faulty one with new device of the same technical specification or higher end should be made available within 3 days at the respective places It is also responsibility of the bidder to pickup the faulty material packing dispatching providing standby material deliverying the new device replacement of faulty with new one at thei
23. to arrange for road permit Transit insurance Transit Permit at his cost Acceptance shall be one week after one month of successful working from the date of successful installation and commissioning of all the ordered items in each location Non compliance of the above delivery and installation clause B 1 1 will result in imposing penalty at 0 50 of the cost of all the ordered equipments of the respective location for every 7 days of delay from the due date or part thereof However the total LD to be recovered under this clause shall be restricted to 10 of the total value of the order If the specifications of the RFP are not met by the Bidder during various tests the Bidder shall rectify or replace the same to comply with the specifications within 15 days to ensure the committed uptime LD is not applicable for reasons attributable to the Bank and Force Majeure However it is the responsibility onus of the bidder to prove that the delay is attributed to the Bank and Force Majeure The bidder shall submit the proof authenticated by the bidder and bank s official that the delay is attributed to the Bank and Force Majeure at the time of requesting delivery and installation amp commissioning payment If the bidder fails to produce proof from Bank s officials for delay in delivery and installation amp commissioning if any the date of installation shall be taken for calculating the delay for LD purpose The bidder shall submit the pro
24. 2900 512MB DRAM for Cisco 2901 2921 25 9 512MB DEF ISR Default MEM CF 256MB Compact Flash for Cisco 25 10 256MB 1900 2900 3900 ISR IP Base License for Cisco 2901 11 SL 29 IPB K9 2951 25 Security License for Cisco 2901 12 SL 29 SEC K9 2951 25 Total Cost of 2921 Router A Qty Unit Tax Tax Total Price Price as Value for in Rupees Line in per unit cost 2 4 x 1 B iter N 64 Kbps Modems Rupees Govt in Norms Rupees 1 2 3 4 5 N 64 Kbps Rad Atrie Cygnus Nomus MRO Modems Tech make 2wire 4 wire long Channalised ranged channalised E1 modem 1 E1 Modems with facility to upgrade upto 2 100 Mbps N 64Kbps with both Pair v 35 amp G 703 interface and with both AC amp DC power supply RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 35 of 43 dor da Canara Bank 64 Kbps Cygnus Nomus make long Modem ranged 64Kbps Modem with a j Internally facility to internally 25 upgradable upgradable upto 2 Mbps both pair 2Mbps V 35 amp G 703 interface and with AC amp DC power supply Total Cost for Modems B Qty Unit Tax Tax Total Price Price in as Value in Rupees i Rupees er for unit 2 4 x1 c ml ISDN BRI CARD amp NT1 i eae lesa 4a 244 x1 Norms Rupees 1 2 3 4 5 1 HWIC 1B S T ISDN BRI card suitable for 25 Cisco
25. ES FOR CRONE 50 2 BLOCK 10 PAIR Max 2 per Nos 1 Unit Any ISI make branch RJ 45 CONNECTOR CRIMPING 50 AMP Systamax CHARGES WITH BOOT 2 N 1 Unit os 3 make units per branch LAYING CHARGES FOR 10 4 PAIR TELEPHONE CABLE 500 1 Mtr Metre Apprx 20 mtrs per Mtrs Any ISI make branch LAYING CHARGES FOR PVC GI FLEXIBLE PIPE 500 1 Mtr Metre Apprx 20 mtrs per Mtrs 5 Any ISI make branch Total Cost Of LAN WAN Cabling F AMC Charges Tax Tax AMC cost as per value Total AMC AMC CHARGES for SI No A B and C only per year Govt per value Tax Inclusive of Line Item s Norms year 1 FIRST YEAR 2 SECOND YEAR 3 THIRD YEAR 4 FOURTH YEAR 5 FIFTH YEAR Total AMC value for 5 years G Total Cost Total Total value CONSOLIDATION Excl Of tax Cost Tax Tax 1 Net Cost of the Network Devices LAN WAN cabling AMC For 5 Years H E F G Unit Tax Tax Total Price i Price in as Value Rupees Un Rupees per for Price Ta Optional Items Qty Govt unit Value Norms cost in Quantity Rupees HWIC 1CE1T1 PRI 1 Port 1 Chanelized ISDN PRI card Cisco 2921 1 E1 T1 ISDN PRI 2 HWIC 1T card HWIC 1T suitable fo 2921 1 model router RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 37 of 43 Hotel dap Canara Bank We understand that the above mentioned figure is for price comparison purpose only and the bank will pay on actua
26. ability under this guarantee shall cease to exist unless a demand is made by you on or before RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 32 of 43 dorr dap Canara Bank We further agree that exercise of any of your right against our constituent to enforce or forbear to enforce or any other indulgence or facility extended to our constituent would not release our liability under this guarantee and that your right against us shall remain in full force and effect notwithstanding any arrangement that may be entered into between you and our constituent Notwithstanding anything contained herein i Our liability under this guarantee shall not exceed Rs Rupees only ii This guarantee shall be valid upto and iii We are liable to pay the guaranteed amount or any part thereof under this guarantee only and only if you serve upon us a written claim or demand at Bangalore on or before mention period of the guarantee as found under clause ii above plus claim period Dated this dayof 2006 For and on behalf of BRANCH MANAGER SEAL ADDRESS PLACE RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 33 of 43 dor da Canara Bank Annexure E Technical Specification of Network Devices required Bidders SI Line Response No Item Complied Yes No A Cisco Make 2921 Router Product Part N
27. been posted This guarantee and the powers and provisions herein contained are in addition to and not by way of limitation of or substitution for any other guarantee or guarantees heretofore given to you by us whether jointly with others or alone and now existing uncancelled and that this guarantee is not intended to and shall not revoke or limit such guarantee or guarantees This guarantee shall not be affected by any change in the constitution of the CONTRACTOR or us nor shall it be affected by any change in your constitution or by any amalgamation or absorption thereof or therewith but will endure to the benefit of and be available to and be enforceable by the absorbing or amalgamated company or concern RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 27 of 43 Hotel dap Canara Bank This guarantee shall come into force simultaneously with your making the said advance payment to the CONTRACTOR and shall not be revoked by us any time during its currency without your previous consent in writing We further agree and undertake to pay you the amount demanded by you in writing irrespective of any dispute or controversy between you and the CONTRACTOR Notwithstanding anything contained herein i Our liability under this guarantee shall not exceed Rs Rupees only ii This guarantee shall be valid up to and iii We are liable to pay the guaranteed amount or any part thereof under this guarantee on
28. bidder should guarantee that the hardware items delivered to the Bank are brand new including all components In the case of software the bidder should guarantee that the software supplied to the Bank is licensed and legally obtained All hardware and software must be supplied with their original and complete printed documentation 20 Force Majeure 20 1 The bidder shall not be liable for default or non performance of the obligations under the contract if such default or non performance of the obligations under this contract is caused by any reason or circumstances or occurrences beyond the control of the bidder i e Force Majeure 20 2 For the purpose of this clause Force Majeure shall mean an event beyond the control of the bidder due to or as a result of or caused by acts of God wars insurrections riots earth quake and fire events not foreseeable but does not include any fault or negligence or carelessness on the part of the bidder resulting in such a situation 20 3 In the event of any such intervening Force Majeure the Bidder shall notify the Bank in writing of such circumstances and the cause thereof immediately within five calendar days Unless otherwise directed by the Bank the Bidder shall continue to perform render discharge other obligations as far as they can reasonably be attended fulfilled and shall seek all reasonable alternative means for performance affected by the Event of Force Majeure 20 4 In s
29. commissioning of hardware 1 8 If undue delay happen for delivery and or installation of the ordered hardware s by the bidder the same shall be treated as a breach of contract In such case the Bank may invoke the Bank Guarantee Forfeit the Security Deposit without any notice to the bidder 1 9 In case the Installation ATP of ordered hardware is pending in any location on account of non readiness of the site by the bank relevant payment shall be released only against submission of Installation ATP report duly certified by the bank s officals and bidder s representative mentioning that site not ready with reason in the report during their visit made by the bidder for installation Acceptance and also submission of financial Bank Guarantee of value equivalent to the payment claim made along with an undertaking letter to complete the installation process as per Scope of Work mentioned in this RFP as and when the sites become ready for installation Acceptance The bank shall communicate to the bidder whenever readiness of site s for hardware installation commissioning of link autofallback configuration cabling etc the bidder shall make visit s without any cost to the bank till the scope of work completed 1 10 Incase if any of the location where items are delivered but not installed for 60 days from the date of delivery for the reasons Site Not Ready Bank will pay the installation amp commissioning amount to the bidder on product
30. dder shall also maintain the hardware items and repair replace at the site all defective components at no extra charge to the Bank 9 4 Warranty should not become void if the Bank buys any other add on hardware from a third party and installs it with in hardware items in the presence of the representative of the bidder However the warranty will not apply to such third party hardware items installed by the Bank 10 Annual Maintenance Contract 10 1 Support for maintenance of hardware supplied should be available for a minimum period of 5 years after warranty period 10 2 The Bank will pay AMC charges after the end of warranty period Such payment shall be released quarterly in arrears 10 3 It may be noted that the Bank reserves the right to demand performance Bank Guarantee to the tune of 10 of the value of the Purchase Order for 1 year duration if AMC charges quoted by the bidder are abnormally low below 3 of the cost The Bank has discretion to consider such offer or for seeking clarification from the bidder to decide for consideration This Bank Guarantee will be towards contractual AMC obligations of the bidder Bidder shall quote rate of AMC as per the Bill of Material Annexure F 10 4 Such support shall be for 12 hours basis 8 am to 8 pm on 365 days of the year for all locations 10 4 1 The bidder shall offer AMC for a minimum period of 5 years from the date of expiry of warranty with price break up for each year
31. dder shall plug all holes in the rack to prevent entry of rodents during installation The Bank has already connected branches and offices in few cities through WAN implemented on VSAT CDMA and LL ISDN Accordingly some locations are interconnected with WAN equipments installed and some equipments are ordered through other bidders However this RFP specifies the complete requirement for all locations identified All the necessary cables connectors adapters port interfaces other interfaces at NAPs shall be procured by the bank for the integration However if any of the existing network is upgraded integrated through the selected bidder separately then the bidder has to provide AMC for the existing network also 2 6 The Bidder shall provide all other required equipments and services whether or not explicitly mentioned in this RFP to ensure the intent of specification completeness operability maintainability and upgradability of the network 2 7 The bidder shall do internal cabling to extend lines from BSNL MTNL s MTNL s distribution box in the building to the identified modem router location in the building The bidder shall ensure proper line condition before connecting to WAN equipment All WAN equipment shall be installed by the bidder at LAN WAN ante room and systematically fixed in the rack available ordered for this purpose wherever LAN WAN is provided central LAN switch room wherever it is provided LAN floor switch room wher
32. e evaluated based on the Total Cost of Ownership TCO of Network Devices as per Bill of Material Annexure F ISDN BRI Card NT1 Box Racks LAN WAN Cabling Taxes AMC Cost for 5 years on Network Devices at Present Value Basing on the TCO Ranking of the Bidders will be determined i e Cost of Routers Modems 3 2 The Present Value PV of the AMC cost offered for all the 5 years shall be added to the price of the Hardware Items offered for the purpose of evaluation of the price bid and arriving at L1 L2 amp L3 The Present Value PV for the AMC component per year will be calculated as per the following formula 1 r Where C is the annual AMC amount of each year r is Bank Prime Lending Rate or Base Rate prevailing at the time n is number of years i e n is 1 for 1st year 2 for 2nd year RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO 5 for 5th year Page 3 of 43 dorel dap Canara Bank 4 Non transferable Offer 4 1 This tender document is not transferable Only the empanelled bidders to whom the RFP is issued are entitled to submit the offer to the Bank 5 Offer Validity Period 5 1 The Offer submitted and the prices quoted therein shall be valid for 6 months from the last date for submission of the offer BID The Bank shall have the right at its absolute discretion to place further orders to the extent of 10 of total order on the selected bidder fo
33. e right to modify update the parameter files configuration with required awareness of its consequences and any such modification updation will be recorded for information of the selected bidder 1 18 Any corruption in the Software or media shall be rectified during the full period of the contract including Warranty and AMC if contracted at no extra cost to the Bank 1 19 The System spare parts services as and when required and complete maintenance of the System during warranty period and AMC if contracted shall be supported for a period not less than 6 years Warranty AMC from the date of acceptance of the System by the Bank The bidder shall submit an undertaking letter to this effect along with the bid otherwise the bid is liable for rejection 1 20 All tools tackles testing instruments consumables vehicles etc as required during all operations such as transport installation testing commissioning maintenance during warranty and AMC etc shall be provided by the Bidder at no extra cost to the Bank for completing the scope of work as per this RFP RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 9 of 43 Hotel dap Canara Bank 1 21 The selected Bidder shall take all steps to ensure safety of their s and the bank s personnel during execution of the contract and also be liable for any consequences due to omission or act of the selected bidder or theirs sub bidders The bidder
34. ent and meaning thereof and in the event of any default or defaults on the part of the CONTRACTOR as aforesaid we shall forthwith on demand and without demur pay to you any sum or sums not exceeding the sum of Rs Rupees as may be claimed by you to be due from the CONTRACTOR by way of refund of such advance payment or any portion or otherwise as your losses and or damages costs charges or expenses by reason of such default or defaults on the part of the CONTRACTOR aforesaid Notwithstanding anything to the contrary we agree that your decision as to whether the CONTRACTOR has made any such default or defaults and the amount or amounts to which you are entitled by reasons thereof will be binding on us and we shall not be entitled to ask you to establish your claim or claims under this guarantee but will pay the same forthwith on your demand without any protest or demur This guarantee shall continue and hold good until it is released by you on the application by the CONTRACTOR after expiry of the relative guarantee period of the said Contract and after the CONTRACTOR had discharged all his obligations under the said Contract and produced a certificate of due completion of the work under the said Contract and submitted a No Demand Certificate provided always that the guarantee shall in no event remain in force after the day of ___ __ without prejudice to your claim or claims arisen and demanded from or otherwise notified to us in writing befo
35. equipment and it should not be quoted separately otherwise the bid is liable for rejection at the discretion of the bank Cabling charges shall be paid at actual against submission of certificate duly signed by our Bank s officials 3 Payment Terms 3 1 Payment terms will be 70 on delivery and installation amp commissioning 20 on completion of the acceptance test and 10 after completion of warranty period of one year or on submission of Bank Guarantee Please note that Delivery Proof Installation Report and Acceptance Report duly signed by bank officials of the respective branch office should be submitted in originals while claiming payment in respect of orders placed The bank shall finalise the installation and Acceptance format mutually agreed by the bidder The bidder shall strictly follow the format of Bank RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 13 of 43 dorel dap Canara Bank 3 2 and submit the same for each location wise while claiming installation and Acceptance payment Payment for WAN Cabling and Labour Charges shall be released basing on the actual consumption and submission of the proof in this regard 4 Security Deposit Performance Bank Guarantee 4 1 4 2 4 3 4 4 4 5 4 6 4 7 The successful bidder should submit a Security Deposit Performance Guarantee for 10 value of the contract within Fifteen days from the execution of the con
36. ever it is provided or server room of the branch as the case may be after obtaining approval from the Bank RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 43 of 43
37. for supply of Network Devices and the names of the empanelled vendors are listed below 1 M s Bharti Airtel Services Ltd 2 M s Datacraft India Ltd 3 M s Gemini Communications Ltd 4 M s HCL Comnet Ltd 5 M s HCL Infosystems Ltd 6 M s IBM India P Ltd 7 M s Reliance Communications Ltd 8 M s Tulip Telecom Ltd 9 M s Wipro Ltd The quote from vendors other than above will not be accepted Before submission of the offer the empanelled vendor is requested to go through the following instructions and terms and conditions detailed below A INSTRUCTIONS 1 Single Bid System Offer 1 1 This is single bid ie Commercial Bid Commercial Bids shall be submitted in English language in font size 12 point in separate sealed envelopes superscribing Commercial Bid for Supply Installation and Commissioning of Network Devices in response to RFP 20 2010 11 Dt 01 02 2011 on the top of the envelope on the top of the cover of Commercial Bid The Name of the Bidder and Due Date of the RFP are to be specified on the top of the envelope 1 2 The bid s should be deposited in the Tender Box kept at Canara Bank DIT Wing First floor Naveen Complex 14 M G Road Bangalore 560 001 on or before Thursday 17 Februray 2011 11 00 am If last day of submission of bids is declared a holiday under NI Act by the Government subsequent to issuance of RFP the next working day will be deemed to be the last day for submission of the RFP The Bid s which is are
38. hould be long ranged and have both V 35 amp G 703 interface having both AC amp DC power supply Also it should support 2wire 4 wire if 2Mbps modem N 64Kbps Modem All the modems should be approved by TEC authority If the modem supplied by the bidder not holds the sink and leased line can not be established bidder has to replace with suitable make TEC approved modem It is the responsibility of the bidder to provide suitable modem suitable converter till the leased line is commissioned unless the site is declared as LL non feasible by BSNL MTNL 1 36 If the Bidder feels that certain features offered are superior to what has been specified by the Bank it shall be highlighted separately Information regarding any modification required in the proposed configuration to meet the intent of the specifications and state of the art technology shall be provided However the Bank reserves the right to adopt the modifications superior features suggested offered 1 37 The selected bidder shall own the responsibility to demonstrate that the product offered are as per the specification performance stipulated in this RFP and as committed by the bidder either at site or in his works without any extra cost to the Bank However the Bank will bear the traveling boarding and lodging cost related to its own personnel 1 38 The bank shall place order either single or multiple to the selected bidder under the quantity mentioned in the RFP Effective date
39. iction of the court The jurisdiction of the court is at Bangalore Yours faithfully S K Dubey Deputy General Manager RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 21 of 43 dor dap Canara Bank Annexure A Covering letter format Offer Reference No Date The Deputy General Manager Canara Bank Asset Procurement amp Management Group Department of Information and Technology Naveen Complex 14 M G Road Bangalore 560 001 Karnataka Dear Sir Tender Ref DT Having examined the tender document including all Annexure the receipt of which is hereby duly acknowledged we the undersigned offer to supply deliver and commission Network Devices in conformity with the said tender in accordance with the schedule of prices indicated in the commercial offer and made part of this offer If our offer is accepted we undertake to complete delivery installation and commissioning of all the Network devices and other items as specified in the offer document within Six Weeks from the date of acceptance of Purchase Order We agree to abide by this offer till 6 months from the date of last day for submission of offer Bid If our offer is accepted we undertake to provide Technical consultancy Service support Guidance for the devices supplied as per the above referred RFP during warranty as well as AMC period of 5 years if contracted We accept all the Instructions and Terms a
40. ion of Site Not Ready report from the particular locations duly signed by our Bank Officials from the said location in addition to the above i e clause no B 1 9 However the bidder should arrange for the immediate installation of the Network Devices and Commissioning of leased line as soon as the sites are ready 1 11 The bidder shall take appropriate insurance at their s cost to cover the hardware items during transit delivery installation and commissioning and till acceptance test completed and duly certified by the bank official in the acceptance report 1 12 The Bank will not arrange for any Road Permit Sales Tax clearance for Delivery of hardware to different locations and the Bidder is required to make the arrangements for delivery of hardware to the locations as per the list of locations items provided from time to time by the Bank However the Bank will provide letters certificate authority to the Bidder if required RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 8 of 43 Hotel dap Canara Bank 1 13 Commissioning of the hardware will be deemed as complete only when the same is accepted by the Bank in accordance with the Terms amp Conditions of this RFP 1 14 During the period of contract up to completion of Warranty and also during annual maintenance if contracted any engineering changes upgradations applicable to the Hardware shall be communicated to the Bank by
41. ioning activities and acceptance testing carried out including the final results completed site plan after all installation shall be supplied before acceptance by the Bank A copy of the above documentation shall be submitted to Asset Procurement Group Network Logistic group DIT WING Canara Bank Naveen Complex No 14 M G Road Bangalore 560 001 before acceptance by the Bank 5 6 Training shall be provided to the branch staff at the time of installation on the operation and first level mantainance FLM of the equipments 5 7 Wherever applicable the Bidder shall submit the relevant test certificate guarantee certificate licenses along with the supplies installation and acceptance as applicable 5 8 The selected bidder shall provide the Technical Documentation Product Brochures leaflets manuals etc once the order is awarded to the selected bidder 6 Commissioning of Leased Line and ISDN VSAT CDMA RF MPLS 6 1 The Bidder shall be fully responsible for installation commissioning of the equipment and establishment of leased line MPLS ISDN and CDMA of BSNL MTNL which includes collection of leased line MPLS CDMA advice notes from either bank s central office at Bangalore or the respective Circle Offices locations collection of ISDN advice notes from respective branches circle offices liasoning with BSNL MTNL for providing leased line MPLS ISDN and CDMA testing of Leased line ISDN and CDMA link coordination with BSNL MTNL for
42. ity Deposit given by the supplier towards non performance non compliance of the terms and conditions of the contract to appropriate towards damages 7 1 The Bank reserves the right to cancel the contract placed on the selected bidder and recover expenditure incurred by the Bank on the following circumstances 7 1 1 The selected bidder commits a breach of any of the terms and conditions of the bid 7 1 2 The bidder goes in to liquidation voluntarily or otherwise 7 1 3 An attachment is levied or continues to be levied for a period of 7 days upon the effects of the bid 7 1 4 The progress made by the selected bidder is found to be unsatisfactory 7 1 5 If deductions on account of liquidated Damages exceeds more than 10 of the total contract price 7 1 6 Bank shall serve the notice of termination to the bidder at least 30 days prior of its intention to terminate services during AMC period If contracted 7 2 In case the selected bidder fails to deliver the quantity as stipulated in the delivery schedule the Bank reserves the right to procure the same or similar materials from alternate sources at the risk cost and responsibility of the selected bidder by giving 7 days prior notice to the bidder 7 3 After the award of the contract if the selected bidder does not perform satisfactorily or delays execution of the contract the Bank reserves the right to get the balance contract executed by another party of its choice by g
43. iving three months notice for the same In this event the selected bidder is bound to make good the additional expenditure which the Bank may have to incur in executing the balance of the contract This clause is applicable if for any reason the contract is cancelled 7 4 The Bank reserves the right to recover any dues payable by the selected bidder from any amount outstanding to the credit of the selected bidder including the pending bills and security deposit if any under this contract 8 Software Drivers and Manuals 8 1 The bidder will supply along with each item ordered all the related documentation and software These will include but not restricted to user manual operational manual operating system other software drivers etc RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 16 of 43 dorel dap Canara Bank 9 Warranty 9 1 The Offered Hardware must include a minimum one year comprehensive on site warranty covering all parts maintenance and support 9 2 The bidder will re install the Internetwork operating software supplied by him during the warranty AMC period as and when required by the Bank at no additional charge 9 3 The bidder shall be fully responsible for the manufacturer s warranty in respect of proper design quality and workmanship Bidder must warrant all components accessories spare parts etc against any manufacturing defects during the warranty period Bi
44. l to the maximum of taxes indicated in this Bill of Material We understand that Bank shall be placing Order to the Selected Bidder exclusive of taxes only and that all applicable Taxes like CST VST VAT Service Tax will be paid at actual to the maximum of taxes indicated in this Bill of Material against production of invoice bills We understand that there can be only one tax either Service Tax or VAT We also understand that Bank will pay VAT only for Good Component of Hardware Software and Service Tax for Service Component of Hardware Software We also understand that the Goods Component Service Component should be limited to 100 of the Cost Price of Hardware Software We confirm that we have quoted for 5 years post warranty AMC rates as per terms and conditions of the tender giving the rates price in our Commercial Offer Date Signature Place name On behalf of Name of the bidder RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 38 of 43 Hotel dap Canara Bank Annexure G A Format for Commercial Bid The commercial Bid should be made in an organized structured and neat manner Brochures leaflets etc should not be submitted in loose form All the pages of the submitted bids should be filed and paginated serially numbered with seal and signature of the authorized signatory The suggested format for submission of commercial Offer for this RFP is as follows 1 2
45. ly and only if you serve upon us a written claim or demand at Bangalore on or before mention period of the guarantee as found under clause ii above plus claim period We have the power to issue this guarantee in your favour under the Memorandum and Articles of Association of our Bank and the undersigned has full power to execute this Guarantee under the Power of Attorney to him by the Bank Dated this day of 2011 For and on behalf of BRANCH MANAGER SEAL ADDRESS PLACE RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 28 of 43 dorr da Canara Bank 3 PROFORMA OF BANK GUARANTEE FOR CONTRACT PERFORMANCE To be submitted on Non Judicial stamp paper of appropriate value Purchased in the name of the issuing Bank To Name and Address of the PURCHASER WHEREAS Name and address of M s Wipro Ltd hereinafter referred to as the CONTRACTOR has undertaken to supply transportation transit insurance local delivery storage and installation insurance up to Acceptance by the bank cabling installation commissioning and integration Acceptance testing and also includes documentation warranty annual maintenance if contracted and training of your personnel related to establishment of WAN as per their Contract dated with you hereinafter referred to as the CONTRACT AND WHEREAS in terms of the Conditions as stipulated in the Contract the CONTRACTOR is required to furnish a Bank G
46. missioned by the bidder at the new branch to be opened by our bank and the bidder has to install the same on short information from the bank and the warranty period will start from the date of acceptance only The Bank in such cases shall bear the shifting charges arrange shifting The Warranty AMC should be applicable to the altered locations also 12 Spare Parts 12 1 The bidder will make the spare parts for the systems available for a minimum period of 5 years after warranty period 12 2 If any of the peripherals components is not available during the warranty AMC period the substitution shall be carried out with peripherals components of equivalent or higher capacity 12 3 Spares should be kept at Bank s premises in various NAP locations if bank request the selected bidder However the total no of spares each item wise location wise should be finalized after mutually agreed between the Bank and selected bidder 12 4 Defect liability 12 4 1 In case any of the supplies and equipment delivered under the Contract are found to be defective as to material and workmanship and or not in accordance with the requirement and or do not achieve the guaranteed performance as specified herein the bidder shall forthwith replace make good such defective supplies at no extra cost to the bank without prejudice to the other remedies as may be available to the bank under the contract 13 Uptime 13 1 The bidder shall guarantee an uptime
47. n including AMC details and taxes along with the cost of consumables sought for A statement that the bidder is agreeable to the Payment Schedule given in the tender RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 39 of 43 Hotel dap Canara Bank Annexure H Existing Setup and Scope of Work 1 1 1 1 2 1 3 E X isting setup of the Bank amp Network Architecture The Bank has its HO at Bangalore 34 Circle Offices COs and International Division ID at Mumbai reporting to HO All the branches including extension counters Currency Chests ATMs and service units at various cities reporting to respective COs Thus the business architecture is 3 Tier Now all the Branches Offices Extension counters Currency Chests ATMs and service units are inter connected through Corporate WAN Now Bank wants to establish the connectivity of 228 proposed New Branches to Corporate network The selected bidder shall coordinate with all existing System Integrators Telecom Service Providers like IBM Wipro HCL Infosystems BSNL MTNL HCIL Bharti Airtel Ltd etc for doing all integration including NATting requirements and migration work with respect to connecting proposed network with the existing network The router shall be configured by the bidder for Access list QOS etc as required by the bank during acceptance warranty and AMC if contracted The details of connectivity of all the
48. n the observance and performance of any of the terms and conditions relating thereto in accordance with the true intent and meaning thereof we shall forthwith on demand pay to you such sum or sums not exceeding the sum of Rs Rupees may be claimed by you on account of breach on the part of the CONTRACTOR of their obligations in terms of the CONTRACT Notwithstanding anything to the contrary we agree that your decision as to whether the CONTRACTOR has made any such default or defaults and the amount or amounts to which you are entitled by reasons thereof will be binding on us and we shall not be entitled to ask you to establish your claim or claims under Performance Guarantee but will pay the same forthwith on your demand without any protest or demur RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 29 of 43 dorel dap Canara Bank This Performance Guarantee shall continue and hold good until it is released by you on the application by the CONTRACTOR after expiry of the relative guarantee period of the Contract and after the CONTRACTOR had discharged all his obligations under the Contract and produced a certificate of due completion of the work under the Contract and submitted a No Demand Certificate provided always that the guarantee shall in no event remain in force after the day of____ S SC Without prejudice to your claim or claims arisen and demanded from or otherwise notified to us in writi
49. nd Conditions of the subject RFP We understand that the Bank is not bound to accept the lowest or any offer the Bank may receive without assigning any reason whatsoever Dated this day of 2010 Signature Name of the company with seal RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 22 of 43 dorel dap Canara Bank Annexure B Authorization letter format To be presented by the authorized person at the time of Technical Commercial Bid Opening Ref No Date The Deputy General Manager Canara Bank Asset Procurement amp Management Group Department of Information and Technology Naveen Complex 14 M G Road Bangalore 560 001 Karnataka Dear Sir SUB Authorization Letter for attending the Bid Opening REF YOUR RFP NO 20 10 11 Dated 01 02 2011 This has reference to your above RFP for Supply Installation and Commissioning of Network Devices Mr Miss Mrs ____ is hereby authorized to attend the bid opening of the above 20 10 11 Dated 01 02 2011 on behalf of our organization The specimen signature is attested below Specimen Signature of Representative Signature of Authorizing Authority Name amp Designation of Authorizing Authority RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 23 of 43 dorel dap Canara Bank Annexure C Undertaking of Authenticity for Hardware amp Peripherals The Deputy General Manager Cana
50. ng time of restoration details of repair acknowledgement by the bank that the failure is rectified signature of both bidder and bank etc Log book shall also be maintained for recording failure on the part of UPS and earthing 13 5 If the bidder fails to maintain guaranteed uptime of 99 5 for each location the Bank shall impose penalty as mentioned below on slab basis Duration of failure Penalty Up to 108 Minutes Nil 109 Minutes 168 minutes Rs 500 169 Minutes 228 Minutes Rs 750 229 Minutes 432 Minutes Rs 1000 Beyond 432 Minutes Rs 2000 For every one hour of failure or part thereof Since the AMC amount shall be released quarterly in arrears the total penalty per quarter deductable under this clause shall be restricted to 25 of the claimed quarterly AMC value 13 6 If the uptime is below 98 the Bank shall have full right to terminate the contract under this RFP or AMC if contracted The right of termination shall be in addition to the penalty as mentioned above Uptime will be calculated on monthly basis 13 7 The above penalty shall be applied for each WAN location separately 13 8 In case of down time due to faults in Network equipments supplied by the bidder during Warranty and AMC period the bidder shall ensure to provide standby equipment before taking the faulty equipment for repair 14 Local Support 14 1 The bidder should be capable of meeting the service amp
51. ng before the expiry of three months from the said date which will be enforceable against us notwithstanding that the same is or are enforced after the said date Should it be necessary to extend Performance Guarantee on account of any reason whatsoever we undertake to extend the period of Performance Guarantee on your request under intimation to the CONTRACTOR till such time as may be required by you Your decision in this respect shall be final and binding on us You will have the fullest liberty without affecting Performance Guarantee from time to time to vary any of the terms and conditions of the Contract or extend the time of performance of the Contract or to postpone any time or from time to time any of your rights or powers against the CONTRACTOR and either to enforce or forbear to enforce any of the terms and conditions of the Contract and we shall not be released from our liability under Performance Guarantee by the exercise of your liberty with reference to matters aforesaid or by reason of any time being given to the CONTRACTOR or any other forbearance act or omission on your part of or any indulgence by you to the CONTRACTOR or by any variation or modification of the Contract or any other act matter or things whatsoever which under law relating to sureties would but for the provisions hereof have the effect of so releasing us from our liability hereunder provided always that nothing herein contained will enlarge our liability hereunder
52. ngs and troubleshooting If the modem supplied by the bidder not hold the sink and leased line can not be established bidder has to replace with suitable modem which is TEC certified It is the responsibility of the bidder to provide suitable modem till the leased line is commissioned unless the site is declared as LL non feasible by BSNL MTNL And each modem should have V 35 amp G 703 interface AC amp DC power supply And also should support 2wire 4 wire if 2Mbps modem and 2wire if 64Kbps modem All the modems should be approved by TEC authority The bidder shall supply the ordered modems as per BSNL MTNL MTNL requirements In case BSNL MTNL MTNL insists supply of any other modem other than what is specified in BOM the Bidder should supply the same which are agreeable to BSNL MTNL MTNL at respective locations 2 5 The bidder shall offer 9 U Metal Racks as per the specifications mentioned in BOM with two shelves at each location which is suitable to house the ordered Network Devices viz Routers Modems NT1 The Rack should have a facility of fans for cooling purpose power sockets and RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 42 of 43 hotel dap Canara Bank doors with keys to ensure security of network equipments If wall mounted rack are provided then bidder shall provide necessary support structure including civil work for erecting the same without any extra cost to the Bank The bi
53. o Description of Network Devices 1 CISCO2921 SEC K9 Cisco 2921 Security Bundle w SEC license PAK 2 S29UK9 15001M Cisco 2901 2921 IOS UNIVERSAL 3 SM ES2 24 Enhcd EtherSwitch L2 SM 23Fe 1Ge 24 port 4 HWIC 2T 2 Port Serial WAN Interface Card 5 CAB ACSA AC Power Cord India South Africa C13 BS 546 1 8m 6 CAB SS V35MT V 35 Cable DTE Male to Smart Serial 10 Feet 7 CAB CONSOLE USB_ Console Cable 6 ft with USB Type A and mini B ISR CCP EXP Cisco Config Pro Express on Router Flash w o default 8 NOCONF config 9 ee 512MB DRAM for Cisco 2901 2921 ISR Default 10 MEM CF 256MB 256MB Compact Flash for Cisco 1900 2900 3900 ISR 11 SL 29 IPB K9 IP Base License for Cisco 2901 2951 12 SL 29 SEC K9 Security License for Cisco 2901 2951 B MODEMS Rad Atrie Cygnus Nomus MRO Tech make long ranged _ channalised 1 64Kbps TEC approved Modem with a facility to upgrade upto 2 Mbps N 64 both V 35 amp G 703 interface and with AC amp DC power supply Cygnus Nomus make long ranged 64Kbps Modem with a facility to 2 internally upgradable upto 2 Mbps TEC approved modem both V 35 amp G 703 interface and with AC amp DC power supply C ISDN BRI CARDS amp NT 1 Cisco Make HWIC 1B S T ISDN BRI card suitable for CISCO 2921 model router 2 MRO TEK Telenet Rad make Inteligent ISDN NT1 with Testing Facility D RACK APW RITTAL make 9U Metal Rack with depth of 650 mm 2 shelves with 1 minimum 2 FANs 8 Power P
54. ocation where the items were delivered The Octroi Entry Tax will have to be claimed separately submitting the original Octroi entry tax paid receipt location wise and it should be claimed along with delivery amp installation payment and not after payment of delivery amp installation payment No escalation in price quoted is permitted for any reason whatsoever Prices quoted must be firm till the completion of the contract including warranty period From the date of placing the order till the delivery of the systems if any changes are brought in the duties such as excise customs etc by the Government resulting in reduction of the cost of the systems the benefit arising out of such reduction shall be passed on to the Bank Applicable Taxes will be paid at actual to the maximum of taxes indicated in the Bill of Material If there is any delay in delivery of the hardware ordered on account of the Bidder then any increase in tax rate has to be borne by the bidder However if any decrease in the tax rates then the taxes at actual will be paid Bank will pay only VAT for Good Component of Hardware Software and Service Tax for Service Component of Hardware Software The Goods Component Service Component should be limited to 100 of the Cost Price of Hardware Software The charges towards supply installation commissioning integration acceptance liasioning and services other than AMC etc should be included in the cost of the
55. of of performance authenticated by the bidder and bank s official at the time of requesting acceptance payment Bank reserves the right to change modify locations for supply of the items In the event of any change modification in the locations where the hardware items are to be delivered the bidder in such cases shall deliver install and commission at the modified locations at no extra cost to the Bank However if the hardware items are already delivered and if the modifications in locations are made after delivery the bidder shall carry out installation and commissioning at the modified locations The Bank in such cases shall bear the shifting charges arrange shifting and the bidder shall shift the material to the alternate locations at mutullay agreed price RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 7 of 43 dorel dap Canara Bank if bank request The Warranty AMC should be applicable to the altered locations also 1 7 The Installation will be deemed as incomplete if any component of the hardware is not delivered or is delivered but not installed and or not operational or not acceptable to the Bank due to non suitability and not supplied as per the specification as mentioned in the RFP In such an event the supply and installation will be termed as incomplete and system s will not be accepted and the warranty period will not commence The installation will be accepted only after complete
56. oints with Doors and Keys Suitable for Cisco 2921 model router E LAN WAN Cabling AMP Systamax make CAT6 Cable cost per metre 2 mtrs per branch Any ISI make Krone Box 10 Pair AMP Systamax make RJ 45 Connector Cost per unit Any ISI make Telephone Cable 10 Pair 15 Mtrs per branch aj Rl Ww nN gt Any ISI make PVC GI FLEXIBLE PIPE RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 34 of 43 dor da Annexure F Bill of Material Canara Bank Qty Unit Tax Tax Total Price Price as Value in Rupees in per for 2 4 x 1 SI Line Product Part Description Rupees Govt unit No Item No Norms cost in Rupees A Cisco Make 2921 Router 1 2 3 4 5 CISCO2921 Cisco 2921 Security Bundle w SEC 29 1 SEC K9 license PAK S29UK9 2 15001M Cisco 2901 2921 IOS UNIVERSAL 25 SM ES2 24 Enhcd EtherSwitch L2 SM 23Fe 5 3 1Ge 24 port 4 HWIC 2T 2 Port Serial WAN Interface Card 25 AC Power Cord India South 9 CAB ACSA Africa C13 BS 546 1 8m 29 6 CAB SS V35MT V 35 Cable DTE Male to Smart 50 Serial 10 Feet 7 CAB Console Cable 6 ft with USB Type 25 CONSOLE USB A and mini B ISR CCP EXP Cisco Config Pro Express on Router 25 8 NOCONF Flash w o default config MEM
57. on Failure to accept the order with in three days from the date of receipt of the order makes the EMD liable for forfeiture at the discretion of the Bank Thereafter the Bank shall be at liberty to proceed with procurement from the other Bidders within the purview of the same RFP by calling for fresh commercial quotes from the bidders In such an event the initially selected bidder stands disqualified for further participating in the subject Bid The Bank intends to implement WAN at around 25 locations The exact location addresses and contact details shall be informed while placing the RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 6 of 43 dorel dap Canara Bank order However the Bank reserves the right of placing the order and also order for one or more locations at a time or otherwise Bank reserves the rights to substitute modify the locations at its discretion 18 Scope of Work The Selected Bidder has to undertake all the works mentioned in Scope of Work as per Annexure H B TERMS AND CONDITIONS 1 Delivery Installation amp Commissioning and Acceptance 1 1 1 2 1 3 1 4 1 5 1 6 Delivery and installation should be within Six weeks for each ordered location s including road permit location s from the date of acceptance of the Purchase Order Please note that no extra charge tax will be paid for those location s where road permit is required Bidder only has
58. ons as mentioned in the Technical Specifications Annexure E 2 2 The Bidder shall be fully responsible for Delivery Installation and Commissioning of the Network Devices and establishment of leased line in all the ordered locations Bidder has to co ordinate and also do liasoning work with BSNL MTNL for link commission The bidder has to do end to end activities with regard to commissioning of leased line and upgradation of bandwidth in all the ordered locations 2 3 It is the responsibility of the bidder to configure the router for ISDN VSAT CDMA MPLS in all the ordered location during implementation Warranty and AMC If contracted for acting as a fall back connectivity The configuration at router shall be done by the bidder for acting as a load sharing between the connections if required 2 4 The bank has gone is going for Managed Leased Line Network MLLN or Managed Leased Data Network MLDN from BSNL MTNL MTNL wherever it is available MLLN MLDN does not require the bank to supply modems However the bidder shall quote for Modems with fine tuning amp K 21 protection and surge protection preferably in built thereby providing surge arrestors and other facilities before integrating with equipments The bidder shall supply the Modems with power protection line protection noise limiter surge arrester K21 protection and supports High Resistance amp long distance preferably in built and should have display for doing setti
59. r cost RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 10 of 43 Hotel dap Canara Bank 1 27 Only licensed copies of software shall be supplied and ported on the WAN The bidder shall grant an irrevocable perpetual license to the bank to use the software Further all software supplied shall be of latest version 1 28 The bidder should take all care not to hamper the working of the branches and offices Any interruption in the branches offices has to be foreseen by the bidder and the same has to be brought to the notice of the Bank in writing and only on approval by the Bank the bidder shall proceed ahead The bidder shall always take prior permission of the premise in charge of the bank before starting any work The selected bidder shall supply identity cards to all their employees scheduled to work in the bank s premises and formally submit request letter to the bank s official for permitting access The bidder shall abide by the security rules amp procedures of the bank Any requirement of working after office hours and on holidays of the bank shall be foreseen and a request in writing shall be made to the bank in advance and obtain permission from the bank 1 29 In case any damage of bank s property during execution of work is attributable to the bidder bidder has to replace the damaged property at his own cost 1 30 The Bidder shall be fully responsible for installation commissioning
60. r future requirement on the rates finalized for various items and services under this RFP within six months from the date of first order and such orders if any shall be governed by the RFP and agreed terms on final bid evaluation The validity is further renewable with mutual consent 6 Proposal Ownership 6 1 If the bidder is offering solutions products from other bidders principals as required in this RFP they shall detail the responsibilities of the parties involved and also submit a letter of undertaking from the parties mentioning their consent and assurance for satisfactory performance of the project The bidder must specify any and all relationships with third parties in respect of the ownership and also maintenance amp support of all WAN hardware and software which are relevant to this RFP 7 Modifications and Withdrawal of Bid s 7 1 No offer can be modified or withdrawn by a bidder after submission of Bid s 8 No Commitment to Accept Lowest or Any Offer 8 1 The Bank reserves its right to reject any or all the offers without assigning any reason thereof whatsoever 8 2 The Bank will not be obliged to meet and have discussions with any bidder and or to entertain any representations in this regard 8 3 The bids received and accepted will be evaluated by the Bank to ascertain the best and lowest bid in the interest of the Bank However the Bank does not bind itself to accept the lowest or any Bid and reserves the right to
61. ra Bank Asset Procurement amp Management Group Department of Information and Technology Naveen Complex 14 M G Road Bangalore 560 001 Karnataka Sub Supply of LAN amp WAN Equipments Ref 1 Your Purchase Order NO ss000000000 Dated 2 Our Invoice NO Quotation NO Dated 00 With reference to the LAN amp WAN equipments Other Hardware being supplied quoted to you vide our Invoice no Quotation no Order no cited above We hereby undertake that all the components parts assembly software used in the LAN amp WAN equipments Other Hardware under the above shall be original new components parts assembly software only from respective OEMs of the products and that no refurbished duplicate second hand components parts assembly software are being used or shall be used We also undertake that in respect of licensed operating system if asked for by you in the purchase order the same shall be supplied along with the authorized license certificate and also that it shall be sourced from the authorized source Should you require we hereby undertake to produce the certificate from our OEM supplier in support of above undertaking at the time of delivery installation It will be our responsibility to produce such letters from our OEM supplier s at the time of delivery or within a reasonable time In case of default and we are unable to comply with the above at the time of delivery or during installation for
62. re the expiry of three months from the said date which will be enforceable against us notwithstanding that the same is or are enforced after the said date RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 26 of 43 dorel dap Canara Bank Should it be necessary to extend this guarantee on account of any reason whatsoever we undertake to extend the period of this Guarantee on your request under intimation to the CONTRACTOR till such time as may be required by you Your decision in this respect shall be final and binding on us You will have the fullest liberty without affecting this guarantee from time to time to vary any of the terms and conditions of the said contract or extend the time of performance of the Contract or to postpone any time or from time to time any of your rights or powers against the CONTRACTOR and either to enforce or forbear to enforce any of the terms and conditions of the said Contract and we shall not be released from our liability under this guarantee by the exercise of your liberty with reference to matters aforesaid or by reason of any time being given to the CONTRACTOR or any other forbearance act or omission on your part of or any indulgence by you to the CONTRACTOR or by any variation or modification of the said contract or any other act matter or things whatsoever which under law relating to sureties would but for the provisions hereof have the effect of so releasing us from o
63. relation to warranty for a sum of Rs Rupees Only being 10 of the total consideration so as to enable you to release the equivalent amount to our constituent being 10 of the total consideration payable after the expiry of the warranty period of one year that is from the date of acceptance of the project i e NOW THIS LETTER OF GUARANTEE WITNESSETH That in consideration of your agreeing at the request of our constituent to release a sum of Rs Rupees Only being 10 of the total consideration amount to our constituent we Name of the issuing bank do hereby agree and undertake that in the event of our constituent committing breach of any of the undertakings or committing default in fulfilling any obligations arising out of the said agreement we Name of the issuing bank shall on demand pay you without any demur Rs Rupees Only We further agree that 1 We will make the payment of the said amount pursuant to the demand made by you notwithstanding any objections or dispute that may exist or arise between you and our constituent or any other person 2 Your demand on us shall be deemed as the final proof of breach of any undertaking or default of the contractual obligation on the part of our constituent 3 This guarantee shall be irrevocable and shall not be discharged except by payment or by absence of demand by you on or before 4 Our liability under this guarantee shall be restricted to Rs _ Rupees Only 5 Our li
64. rency 14 1 The Offer must be made in Indian Rupees only as per Bill of Material Annexure F 15 Evaluation of Bid The Bank will evaluate the bid s submitted by the bidder s under this RFP The bank may entrust the external agency for evaluation of the bid It is Bank s discretion to decide at the point of time 16 Right to Alter Quantities The Bank reserves the right to alter the quantities specified in the Offer in the event of changes in plans of the Bank RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 5 of 43 Hotel dap Canara Bank 17 Earnest Money Deposit EMD Bank Guarantee in lieu of EMD 17 1 17 2 17 3 17 4 17 5 17 6 17 7 17 8 The bidder shall furnish Non interest earning Earnest Money Deposit EMD of 7T 5 00 000 Rupees Twenty Five Lakhs only by way of Demand Draft drawn on any scheduled bank in favour of Canara Bank payable at Bangalore and should be kept along with the Bid only In Case the EMD is submitted in the form of Bank Guarantee the same should be valid for minimum period of 6 months from the last date for submission of offer The format for submission of EMD in the form of Bank Guarantee is as per Annexure D EMD should be submitted along with commercial bid otherwise the bid is liable for rejection The EMD of bidders will be returned upon the selected bidder accepting the order and furnishing the performance guarantee The EMD
65. shall be from the date of providing addresses to the selected bidder After the placement of Order the Bank shall have the right to cancel or substitute the component equipment before first notification of the dispatch made by the Bidder as per the PERT chart to be finalized by the Bank This shall be done only when it is deemed necessary by the Bank that the supplied or substituted components may not fulfill the required functions or the acceptance criteria 1 39 The Bidder shall provide all other required equipments and services whether or not explicitly mentioned in this RFP to ensure the intent of specification completeness operability maintainability and upgradability of the network pertaining to this project RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 12 of 43 Hotel dap Canara Bank 2 Pricing amp Payments 2 1 2 2 2 3 2 4 2 5 2 6 ae 2 8 The Price offered to the Bank must be in Indian Rupees and inclusive of Duties Insurance Freight charges of road permit but Exclusive of all taxes CST LST VAT Octroi Entry Tax Etc The item value along with CST VAT should be claimed in the invoice location wise and CST VAT will be paid in actual at our end to the maximum of taxes indicated in the Bill of Material Octroi Entry Tax if applicable will also be paid reimbursed at our end centrally on production of original payment receipt from the respective l
66. t Procurement amp Management Group Canara Bank DIT Wing HO Page 40 of 43 dorel dap Canara Bank 1 3 3 VSAT Connectivity The bank has currently installed 1859 VSATs TDM TDMA at various locations and one PAMA DAMA VSAT at DC and propose to install few more VSATs TDM TDMA in future Bangalore DC connected to INFINET leased line backbone node at RBI Office Bangalore by 1 x 2 mbps leased line 1 3 4 RBI Connectivity The Funds amp Investment section F amp l at Mumbai is connected to INFINET at RBI Main location Mumbai by 1x 64 kbps leased line and will be connected to RBI Disaster recovery location at Mumbai by 1x 64 kbps leased line 1 3 5 MPLS Connectivity Data Center as well as Data Recovery Center connected to NAP locations by L3 MPLS VPN connectivity in addition to leased line connectivity for load sharing and Auto Fall backup 1 3 6 The WAN shall be an end to end TCP IP network The Bank is using OSPF as routing protocol The VSAT backbone of IDRBT and HCIL is using RIPv2 as routing protocol 1 3 7 The Bank has the following Network Security Architecture End to End Router based security IPSEC 3 DES for all locations Installed Cisco and Checkpoint firewall at DC and DRC and the primary Secondary Backup connectivity is encrypted 1 3 8 The WAN shall be equipped with following redundancy The connectivity shall have 1 x 64 kbps leased line backed by 1 x 128 kbps ISDN configured for load sharing and redundancy
67. the IT Hardware Software already billed we agree to take back the hardware without demur if already supplied and return the money if any paid to us by you in this regard We System OEM name also take full responsibility of both parts and service SLA as per the content even if there is any defect by our authorized service centre Reseller SI etc Authorized Signatory Name Designation amp Seal RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 24 of 43 Hotel dap Canara Bank Annexure D 1 BANK GUARANTEE FORMAT FOR EARNEST MONEY DEPOSIT To WHEREAS Name of Tenderer hereinafter called the Tenderer has submitted its tender dated ___ _ Date for the execution of Name of Contract BaS hereinafter called the Tender in favour of ____ _hereinafter called the Employer KNOW ALL MEN by these presents that we ____ name of the issuing Bank a body corporate constituted under the _ having its Head Office at amongst others a branch office at hereinafter called the Bank are bound unto the employer for the sum of Rs o o Rupees _ only for which payment well and truly to be made to the said Employer the Bank binds itself its successors and assigns by these presents THE CONDITIONS of this obligation are a If the Tenderer withdraws its Tender during the period of Tender validity specified in the Tender or b If the Tenderer having been notified of the acceptance
68. tract agreement If the Security Deposit Performance Guarantee is not submitted within the date stipulated above the penalty 0 50 per week on the cost of the order will be deducted from the delivery payment for the delay in submission of Bank Guarantee Security Deposit should be submitted by way of DD drawn on Canara Bank Bank Guarantee may be obtained from any of the Scheduled Banks Security deposit shall be retained till the completion of warranty period Similarly bank guarantee is to be valid extended till completion of warranty period The guarantee should also contain a claim period of Three months from the last date of validity The selected bidder shall be responsible for extending the validity date and claim period of the Bank guarantees as and when it is due on account of incompletion of the project and warranty period The security deposit bank guarantee will be returned to the bidder on completion of delivery of all items and warranty period of one year The Bank shall invoke the Bank guarantee before the expiry of validity if work is not completed and the guarantee is not extended or if the selected bidder fails to complete his obligations under the contract The Bank shall notify the selected bidder in writing before invoking the Bank guarantee 5 WAN Documentation 5 1 5 2 5 3 5 4 All documentations shall be supplied by the selected bidder in printed media at no extra cost However if the doc
69. uarantee by way of Performance Guarantee issued by a Scheduled Bank in India in your favour as per Clause of the CONTRACT to secure due and satisfactory compliance of the obligations by the CONTRACTOR on their part in accordance with the CONTRACT which guarantee is hereinafter called as the PERFORMANCE GUARANTEE AND WHEREAS the CONTRACTOR has approached us Name of the issuing Bank for providing the PERFORMANCE GUARANTEE AND WHEREAS in consideration of the fact that the CONTRACTOR is our valued constituent and the fact that he has entered into the CONTRACT with you WE Name of the Bank having our Registered Office at and local office at India have agreed to issue the PERFORMANCE GUARANTEE THEREFORE WE Name of the issuing Bank through our local office at India furnish you the PERFORMANCE GUARANTEE in manner hereinafter contained and agree with you as follows We Name of the issuing Bank undertake to indemnify you and keep you indemnified from time to time to the extent of Rs Rupees an amount equivalent to 10 of the Contract Price against any loss or damage caused to or suffered by or that may be caused to or suffered by you on account of any breach or breaches on the part of the CONTRACTOR of any of the terms and conditions contained in the Contract and in the event of the CONTRACTOR default or defaults in carrying out any of the work or discharging any obligation in relation thereto under the CONTRACT or otherwise i
70. ubmitted along with the Offer Failure to submit this information along with the offer could result in disqualification 11 Make and Models 11 1 It is mandatory to provide make amp model of all the items and their subcomponents as has been sought in the technical specification The Offer may not be evaluated and or will be liable for rejection in case of non submission or partial submission of make model of the items offered Please note that substituting required information by just brand name is not enough 12 Format for Commercial Bid 12 1 The Commercial Bid should be made in an organized structured and neat manner Brochures leaflets etc should not be submitted in loose form All the pages of the submitted bids should be filed and paginated serially numbered with seal and signature of the authorized signatory The format for Commercial Bid is furnished in Annexure G 13 Erasures or Alterations 13 1 The Offers containing erasures or alterations will not be considered There should be no hand written material corrections or alterations in the offer Technical details must be completely filled in Correct technical information of the product being offered must be filled in Filling up of the information using terms such as OK accepted noted as given in brochure manual is not acceptable The Bank may treat such Offers as not adhering to the tender guidelines and as unacceptable 14 Costs amp Cur
71. ucha case the time for performance shall be extended by a period s not less than the duration of such delay If the duration of delay continues beyond a period of three months the Bank and the Bidder shall RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 20 of 43 dorr dap Canara Bank hold consultations with each other in an endeavor to find a solution to the problem Notwithstanding above the decision of the Bank shall be final and binding on the Bidder 21 Resolution of Disputes 21 1 All disputes and differences of any kind whatsoever arising out of or in connection with this Offer or in the discharge of any obligation arising under this Offer whether during the course of execution of the order or after completion and whether beyond or after termination abandonment or breach of the Agreement shall be resolved amicably In case of failure to resolve the disputes and differences amicably the matter may be referred to a sole arbitrator mutually agreed upon after issue of at least 30 days notice in writing to the other party clearly setting out there in the specific disputes In the event of absence of consensus about the single arbitrator the dispute may be referred to joint arbitrators one to be nominated by each party and the said arbitrators shall appoint a presiding arbitrator The provisions of the Indian Arbitration and Conciliation Act 1996 shall govern the arbitration 22 The jurisd
72. umentation is not printed in hardcopy as per the policy of the product manufacturer the bidder shall submit a proof from the product manufacturer confirming the same All documents supplied shall be in English language One copy of original comprehensive CD and manuals shall be supplied for each unit sub unit along with the delivery of WAN equipment Two complete set of documentations of WAN shall be supplied to Asset Procurement Group Network Logistic Group DIT WING Canara Bank Naveen Complex No 14 M G Road Bangalore 560 001 A detailed packing list should be submitted along with each delivery consignment The packing list may be a part of delivery challan or separate Circle wise documentation of the project including site survey report list of documents supplied network diagram cabling and equipment rack layout plan configuration settings details technical write up on WAN architecture functioning etc shall be supplied before the acceptance tests at each circle A copy of the above documentation circle wise shall RFP 20 2010 11 Asset Procurement amp Management Group Canara Bank DIT Wing HO Page 14 of 43 hotel dap Canara Bank be submitted to Asset Procurement Group Network Logistic Group DIT Wing Canara Bank Naveen Complex No 14 M G Road Bangalore 560 001 along with overview summary of the whole project before the acceptance tests 5 5 Documentation detailing procedures of all testing installation commiss
73. ur liability hereunder provided always that nothing herein contained will enlarge our liability hereunder beyond the limit of Rs __ Rupees as aforesaid or extend the period of the guarantee beyond the said day of _____ unless expressly agreed to by us in writing This guarantee shall not in any way be affected by your taking or giving up any securities from the CONTRACTOR or any other person firm or company on its behalf or by the winding up dissolution insolvency or death as the case may be of the CONTRACTOR In order to give full effect to the guarantee herein contained you shall be entitled to act as if we were your principal debtors in respect of all your claims against the CONTRACTOR hereby guaranteed by us as aforesaid and we hereby expressly waive all our rights of surety ship and other rights if any which are in any way inconsistent with any of the provisions of this guarantee Subject to the maximum limit of our liability as aforesaid this guarantee will cover all your claim or claims against the CONTRACTOR from time to time arising out of or in relation to the said Contract and in respect of which your claim in writing is lodged on us before expiry of three months from the date of expiry of this guarantee Any notice by way of demand or otherwise hereunder may be sent by special courier telex fax or registered post to our local address as aforesaid and if sent by post it shall be deemed to have been given when the same has
74. your agreeing to pay to Name and address of the selected bidder hereinafter referred to as the CONTRACTOR a sum of Rs being the amount equivalent to of the Contract Price as and by way of advance payment in terms of Clause of their Contract dated with you hereinafter referred to as the CONTRACT for supply transportation transit insurance local delivery storage and installation insurance up to Acceptance by the bank cabling installation commissioning and integration Acceptance testing and also includes documentation warranty annual maintenance if contracted and training of your personnel related to establishment of WAN on our agreeing to furnish you with our irrevocable guarantee in manner hereinafter contained and agree with you as follows We Name of the Bank having our Registered Office at and local office at _____ India undertake to indemnify you and keep you indemnified to the extent and against all losses and damages that may be caused to or suffered by you in relation to the advance payment to be made by you to CONTRACTOR as aforesaid by reason of any default or defaults on the part of the CONTRACTOR in performing the above mentioned jobs in relation to aforesaid establishment of WAN or for carrying out any works or discharging any obligation under the said CONTRACT or otherwise in the observance and performance of any of the terms and conditions relating thereto in accordance with the true int

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