Remote Eyes 8.5 Manual - Retail Data Systems of Wisconsin
Contents
1. 31 34 MANAGING YOUR CONNECTION iss as 35 CONNECTING TOA REMOTE EYES SERVER a 36 VIEWING YOUR SERVER 55 37 B SIS REGNA S SN C ESI E O ohana eaten ame 38 CONFIGURING OUR SERV ER TS Ada 38 SETTINGS 39 Odyssey Technologies Inc Remote Eyes 8 5 User Manual 43 CREATING A COMPOSITE LAYOUT 44 dio 45 ABOUT REMOTE EYES MULETEVIEW CHEN T A ase tt eumd va Meu NS 46 GETTING TECHNICAL SUPPORT Tori 47 APPENDIX B DEALER SPLASH PAGE 255 aio aeoo Saana 48 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Introduction This user manual has been designed to provide complete easy to use instructions for configuring and using the Remote Eyes Server Player and Client applications In the pages that follow you will find out how t2. 8 TOTOO bo dd cM LI M MERI ME ae 8 sam usc D 8 9 9 E MA onno a 10 SPOT MONITOR TT 10 CAMERA C 11 ela tT 11 ENEE RAPT RUD AN 13 EEUU 13 USERADMIN St 14 ood ee cesses erecta cies mud 14 THE COG BUTTON 15 lesa cud rot aer af art i iste c ee E MEE 15 THE DAGNO STIIC 16
3. LO ds eee os 17 TAF EVENT LOG t RE D D D DU TL II IECIT ET 18 LE FRA epis 19 THE LICENSE BUTTON pae NL 19 THE ABOUT 55555 ainia EX 19 THEEXIT BUTTON eee IE 20 CHANGING CAMERA LAYOUT iir 55 as vai t ova vue eu 21 CAMERA LAYOUT EXAMPLES 92052548 asd cac c Mm M EN 21 PAN TILT ZOOM PTZ CONTROL 5 2225 E dece aaa i uade vini ed Veo Quad ve eeu 22 AUDIO RECORDING 22520522505 A E A E 22 RUIN PEAY ER oia da da 23 SEARCH odo 24 O A ot PE PI 28 29 OPEN M 29 SAW MER DE 29 PRINT 29 ARCHIVE ES ce ao 30 ulli O 30 ep ete Ad PH 30 dn eee SRP edP Oe Ure T FRU NE 30 Vui MISI BeEIZ UH
4. allows you to control the camera if COM Port Unit Address itis a PTZ camera zoom Focus Pattern Mode Ak y eae Preset The Modify button allows you to choose the type of camera that you have as well as the COM port that it is Enable PTZ Control Channel 1 attached to and the unit address if you have more than 1 camera attached to Model Panasonic V S854 the COM port E PTZ Setup COM Port Unit Address 1 Audio Recording Remote Eyes features integrated audio recording on all channels This feature allows clips to be recorded with synchronized audio and video playback You can listen to the audio live by right clicking on the camera image and selecting Turn On Audio Monitoring To turn off the live audio right click the camera image and select Turn Off Audio Monitoring PLEASE CHECK WITH LOCAL LAW ENFORCEMENT FOR LAWS REGARDING AUDIO RECORDING IN YOUR STATE ODYSSEY TECHNOLOGIES INC IS LIABLE FOR MISUSE OF AUDIO RECORDING IN STATES AND LOCALITIES WHERE SUCH USE IS PROHIBITED BY LAW 22 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Run Player The Player is the component of Remote Eyes that lets you review previously Aun Player recorded video clips To start using the Player click on Run Player on the right hand side of the main Remote Eyes screen After clicking the button the Remote Eyes Player will come up on the screen
5. MEET MEET MEET MEET P Odyssey Technologies Inc Remote Eyes 8 5 User Manual Now you should see the clip on the screen and it will be playing You can click Pause to pause the clip Fast Forward to search the clip faster you can also Step Forward and Backward frame by frame through the clip as well as go to the Previous or Next clip Or you can use the slider to rapidly skip search through the clip Playback Mode Single channel 1 Multi channel B L J Search Open Local Search Search Cabinets viDefault lt May 2007 gt 1 2 3 4 8 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 t 5 6 Select Time Range From 12 00 00 AM 2 11 59 59 PM 25 All Day Select Channels v1 2 Me vs v 8 Mio Mis vis v i6 C Show only motion clips o Search Results Date Time Ste 144 5 9 10 37 27 2 Odys 5 9 10 37 22 2 5 9 10 37 17 2 Odys 5 9 10 37 10 2 5 9 10 37 04 2 Odys 5 9 10 36 59 1 MDET 5 9 10 36 56 1 Odys E 5 9 10 36 49 2 59 10 36 43 1 5 9 10 36 39 1 Odys 5 9 10 36 36 2 Odys w gt b gt 4 2218 of 2218 clips sho C Smart Search Frame 7 Time 10 37 00 Sensitivity O High Medium O Low wed 05 09
6. Eyes Multi View en 46 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Getting Technical Support Have a question about Using Remote Eyes Odyssey Technologies Inc is committed to providing superior Technical Support If you need help setting up or using Remote Eyes don t hesitate to give us a call or email us So that we can better assist you please have the following information available e Acomplete description of the problem including any error message you ve received and instructions for how to duplicate the problem e The version of Remote Eyes you are using found under the About button The serial number of the server e End users should contact their installing dealer Here is how to reach us By US Mail Odyssey Technologies Inc 7526 Connelley Drive Suite A Hanover MD 21076 Attn Technical Support By Telephone 301 256 0000 ext 3 By Fax 301 362 9704 By Email support o remoteeyes com Web Page http www remoteeyes com http www remoteeyes com remote eyes downloads html http www remoteeyes com support html NOTE Technical Support Hours 8 00A M 5 00P M Monday Friday Except for Holidays 47 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Appendix B Dealer Splash Page Dealers can add a customizable splash screen to any Remote Eyes software product to display dealer contact information This allows you to put your contact information into the About sc
7. Playback Mode D Single channel S Multi channel A Search 5 Open bed Save amp b Print A Archive O Help About Exit Local Search E Search Cabinets m Default lt March 2010 gt 20 1 2 3 4 5 6 7 9 10 11 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 7 8 9 Select Time Range From 12 00 00 AM 3 To 11 59 59 PM Select Channels Ma M4 5 Ma Mio Miz Mis Mis Mis Mis C Show only motion clips Search Results Date Time Ch Site Open gt gt Smart Search Sensitivity O High Medium O Low Ready 23 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Search The Remote Eyes Player comes configured to search all directories that are being recorded to However you have the choice of searching only directories you choose by clicking the checkmark on or off of the directories listed If you have any other directories or servers that you want to look for clips on you can add them in the Search Cabinets box Search Cabinets To add a new cabinet directory click the New Search Paths Cabinet lux button To add a new cabinet to search in click on the Add Cabinet button and Gg DAVideo name the new cabinet You can then add a new IEA Server search directory to that cabinet by clicking on the IE video New Search Directory button and selecting the Video folder that you
8. 12009 10 21811 49 31 System shutdown 2008 10 218 amp 11 47 47 2008 10 21811 47 47 System Start 2009 10 21811 47 52 unable listen to port 2999 for Multiview connection 2008 10 22810 09 20 2008 10 22810 08 20 System start 18 Odyssey Technologies Inc Remote Eyes 8 5 User Manual The Help Button The Help Button allows you to choose between the Remote Eyes Manual and other Manuals When you click on the Help button it will open up the Remote Eyes 8 user manual The License Button E The License Button is used to enter new license Server version 58 4 004 15 information and to let you know if you have the POS extension activated Update License Program Information Registration Information Machine Finger Print 2FBE 6362 Mame OWbzDO1Z License Information Max Cameras 16 Max Frame Rate 15 Max Viewer Connections 12 POS FF POS License Update Kev When contacting Odyssey Technologies Inc to update your license you will be asked to provide the system s unique Machine Finger Print and Name as shown in the picture to the left The About Button The About button is used to access the version and build number of the software to allow Odyssey Technologies Inc technical support staff to better help you with your questions 19 Odyssey Technologies Inc Remote Eyes 8 5 User Manua The About window includes contact information for Odyssey Technologies Inc
9. 15 16 12 19 20 21 22 230 24 25 26 o 29 31 11 You will also need to enter a Time Range which you want to search for clips You can choose any time of the day to search for clips or use the convenient buttons to search the Last Hour or All From Day To Select Time Range 7 59 06 AM 8 59 06 AM Last Hour All Day Next using the calendar select the day that you want to search March 2010 for clips The days that have clips stored for that day will be Now choose which cameras that you would like to review Select Channels Select All Clear All You can choose specific camera or use the button to Select All of the cameras Here you can also decide 11 laz C13 la whether or not you want to look at only motion clips by 5 O 6 7 8 checking the box next to Show only motion clips 44 Ofi A Show only motion clips After choosing all of your options click the search button and a list of clips matching your criteria will be displayed so that you can review them Double click the first clip that you want to review and it will open and start playing 26 Search Results Date 1 24 1 24 1 24 1 24 1 24 1 24 1 24 1 24 1 24 1 24 1 24 1 24 1 24 16 02 02 15 00 57 15 00 28 15 59 56 15 57 57 15 57 56 15 57 56 15 56 18 15 56 10 15 55 03 15 54 25 15 54 14 15 53 34 Ch e M BPP ep eh D Site
10. 25 SMTP Server The name and port of the outgoing mail server which is to be used is to be entered into this section Authentication required User Mame Password Authentication Required Check the box E Mail Address and enter the username and password to don ell be used to access the mail server SUBIRE Attach video Recipients Enter the email addresses to Message receive the notification and then select Add to insert the email address into the recipient list To attach a copy of the clip select Attach Video Cancel Message Type a custom message to be displayed in the notification email Please consider the size of your video clip files before choosing to enable the Attach Video feature Spot Monitor Using the spot monitor setup you can select the cameras to be displayed as well as the layout and Setup Spot Monitor scan time The RES 10 Spot cards have the Output Channel capability of streaming to two spot monitors Gi Oz Layout e Scan For security reasons the actual reboot will randomly 0 Dwell Time seconds 3 occur within 15 minutes of the hour you select This feature prevents others from predicting when your Cameras video surveillance system will be unavailable gt as Ms we amp Select 9 es vhs wh wlis Save Cancel 10 Odyssey Technologies Inc Remote Eyes 8 5 User Manual
11. To the left of the Camera tab you will see a list of radio buttons with numbers which shows you which camera you are making changes to Once you are done making 1 2 3 changes to each individual tab General Schedule and Motion click on the button If you wish to have the settings from the camera selected carried to the other cameras click on the Apply to All Cameras button Oz Ds Os Mar hi 13 014 Dis 16 General Enable Camera Camera Name A name up to 16 characters FUN including spaces can be assigned to each 08 camera This name will appear in the Client software as well as the Web page and Player Embed time stamp once you have made a connection to this Server Enable Camera turns on and off the camera If disabled the camera will not display and will not Embed Time Stamp turns on and off the record date time stamp on the image If disabled the camera name date and time will not be embedded on the image Display Display Coming Soon 11 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Recarding The Resolution option allows recording at 4CIF NN ei Oder 704x480 or CIF 352x240 resolution Normal Frame Rate determines how many frames Normal Frame Rate 5 B FPS per second are to record continuously You can set a e Eg the frame rate from 1 to as many as 15 RES or 30 RTRES Event Frame Rate determines the recording frame rate for motion clips the maximu
12. choose the DVD RW Floppy UM gt Removable drive to archive your clips 4 amp s 3 Floppy Blank DYD Drive Remova Disc HJ Disk 1 Cancel Help M ZZ Clicking on Help working with the player will bring up this manual so that you will have easy access to it when you are About The About button E About will bring up the version and build number of your Remote Eyes Player so that Odyssey Technologies Inc technical support staff will Know better how to support you Remote Eyes Player OK Remote Eyes is a registered trademark af Odyssey Technologies Inc Copyright 2 1997 2011 Odyssey Technologies Inc A Version 8 4 108 4 Exit Finally the Exit button EdEst doses the Remote Eyes Player 30 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Multi View Client The Remote Eyes Multi View Client is used for remote viewing of the Remote Eyes Server The Client can view live and recorded video monitor live audio and move PTZ cameras To install the Multi View Client insert your Remote Eyes CD in your client workstation CD drive and wait for the install screen to appear Then click on Install Multi View Client Software and follow the prompts 12 RemoteEyes Installation Lad ia METETE ETT MT To Launch the Multi View Client you will need to click on the Start menu and then Programs then Remote Eyes follow
13. information about whether or not the POS Extension is activated and the version number of your Remote Eyes software About Remote Eyes Server m e About Remote Eyes Server m Remote Eyes SUPPORT Odyssey Technologies Inc Tel 301 256 0000 7526 Connelley Drive Fax 301 362 9704 Suite A Email support remoteeyes com Hanover MD 21076 www remoteeyes com support Remote Eyes SUPPORT Odyssey Technologies Inc Tel 301 256 0000 7526 Connelley Drive Fax 301 362 9704 Suite A Email support remoteeyes com Hanover MD 21076 www remoteeyes com support O Remote Eyes Remote RealTime Server RealTime Server w POS Version 8 5 110 07 Version 8 5 110 07 m L 2 amp About Remote Eyes Server amp About Remote Eyes Server Remote Eyes SUPPORT Odyssey Technologies Inc Tel 301 256 0000 7526 Connelley Drive Fax 301 362 9704 Suite A Email support remoteeyes com Hanover MD 21076 www remoteeyes com support Remote Eyes SUPPORT Odyssey Technologies Inc Tel 301 256 0000 7526 Connelley Drive Fax 301 362 9704 Suite A Email support remoteeyes com Hanover MD 21076 www remoteeyes com support Remote Eyes Remote Server Server w POS Version 8 5 110 07 Version 8 5 110 07 The Exit Button The Exit button is used to shut down the program When pushed the button will prompt for a user login bef
14. 07 10 36 59 Ready hel Save amp b Print amp Archive Exit gt MAA Eastern Daylight Time O Loop indefinitely 134 Frames NUM You will see that each clip has its own time and date stamp If the time stamp is not present right click on the image and select Draw Time Stamp to insert date and time Right click the clip you are reviewing and select Double Size to make the size of the clip larger use Original Size to revert back to normal image size Select Zoom to perform multi level zooming Playback Mode Single channel Zi Multi channel Search gt Open Local Search O Search Cabinets v Default lt May 2007 gt 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 5 Select Time Range From 12 00 00 AM 7 To 11 59 59 23 _allDay Select Channels Ma M4 Ms Me Mea Ms Mio Maiz Mis Mis Mis v i6 C Show only motion clips Search Results Date Time ch Site 5 9 10 37 27 2 Odys 5 9 10 37 22 2 5 9 10 37 17 2 Odys 5 9 10 37 10 2 5 9 10 37 04 2 Odys 5 9 10 36 59 1 5 9 10 36 56 1 Odys 5 9 10 36 49 2 5 9 10 36 43 1 5 9 10 36 39 1 Odys 5 9 10 36 36 2 Odys b 4 Time 10 37 03 2218 of 2218 clips sho rcl Frame 16 Save S P
15. Odyssey Technologies Inc Remote Eyes 8 5 User Manual Remote Eyes Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Odyssey Technologies Inc Products and company names mentioned herein may be trademarks of their respective owners 02011 Odyssey Technologies Inc All rights reserved Printed in the United States of America Document Identifier REBBMANUAL Odyssey Technologies Inc Remote Eyes 8 5 User Manual Table of Contents 52540 4 REMOTE EYES 5 5 THE CONFIGURE MIEN tues 7 A ny 7 7 CIS 7 INCE WO
16. acters will be used as the Site ID 1234 a unique marker for video recorded at this location For instance the example to the left will tag all video Site Address with a Site ID of 1234 The Address and Contact Phone Number will also be listed on the Access and Event logs We will talk about them a little later Screen 45428 Initial Layout Coming soon Initial layout Full Screen checkbox allows you to determine if you want the Remote Eyes software to start ina Full screen full screen mode or to start with the menus visible at startup Odyssey Technologies Inc Remote Eyes 8 5 User Manual Network To enable remote connections to Remote Eyes you will need to have Accept connection HEIN checked Remote Eyes uses TCP IP cable Accept connection Port 2999 modem or LAN connections for remote connection The LAN IP address is your internal LAN IF 127 0 0 1 local network address The External IP addresses the address that you would use to Externa IP 6 15 2 connect from a remote location Remote Eyes also supports the ability to change what Ports are used to connect to the server This allows you to have more than one server under the same external IP address Storage Within the Storage window you can indicate T what drive on your PC you want to use for clip storage You can select multiple locations Directories to save Ehe video clips Once the first location in the list gets full Remote Eyes will automatically star
17. and then select the camera you want to switch it with Finally you can also view your cameras in Full Screen Mode which removes the server camera menu from the right hand side of the screen To enter Full Screen Mode click the Full Screen icon located to the upper right of the camera display Switch to Full screen mode 37 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Now you will see your cameras at Full Screen size as shown below LUN ra 4 A p Note that you can still use the tabs at the top to switch between servers To return to the normal view click the reduce button in the upper right corner of the display Listen to Audio Turn Audio TO To listen to Audio from the camera right click the image and select Turn OFF Audio turn off the audio right click the same image and select Configuring Your Server A When connected to a Remote Eyes 8 0 server you can ATRES Connected configure the server through Multi View Right click on the e connection and select Configure Server If you have access to the settings you will get the same configure window as if you were in front of the DVR If you do not have access you will be prompted for a user name and password T Configure Server Disconnect 38 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Settings and Features Once you are connected to a server or
18. and when the User logged off Access Notepad File Edit Format wiew Help A RR RC NR NCC NN server site information Server site address Phane number AAA A AA AAA A AA AAA AAA AAA AAA A AAA AA AA AAA AAA AAA A AAA AAA AAA AAA AAA AAA A A DvrBasepll version 8 4 Build 03087 2008 07 16815 12009 07 16815 12009 07 16815 12009 07 16815 12009 09 30812 12009 09 30812 12009 09 30812 12009 09 30812 12009 09 30812 12009 09 30813 12009 09 30813 12009 09 30813 12009 09 30813 12009 09 30813 2009 09 3013 1009 09 3013 2009 09 3013 2009 09 3013 2009 09 3013 2009 09 3013 2009 09 3013 12009 09 308613 12009 09 30814 12009 09 30814 12009 09 30814 12009 09 308614 2009 05 30614 12009 10 01803 12009 10 01803 12009 10 01803 2009 10 0161 2 12009 10 13803 12009 10 13803 System start Default user quest in effect System shutdown System Start Default user quest in effect Login admin System Shutdown System Start Default user 1 Login admin System shutdown System Start pefault user in effect system start Default user 1 Login admin System shutdown System start Default user in effect Login admin System Shutdown system Start Default user dn effect system shutdown System start 15 Odyssey Technologies I
19. d in the connection setup the Multi View Client will attempt the connection immediately If not you will be asked to enter the Server s User Name and Password After you do click OK The camera images for your server should appear once the connection has been established and in the Connections panel you will see this connection listed as Connected a RemoteEyes Multi View Client Coffee Beanery Ene A a 4 5 BOB MT 36 Odyssey Technologies Inc Remote Eyes 8 5 User Manual You can continue establishing connections up to 32 in total After connecting to multiple servers you can move between server views using the tabs at the top of the window Each Server is identified by its connection name from the address book entries To disconnect from a server just highlight the connection and click the Fo button Viewing your Server Each server view can be customized to meet your individual needs For instance you can select from nine different camera layouts A tenth option Scan can be used in conjunction with any of the other views that have one large display and several smaller ones With Scan enabled the smaller display images will switch out with the larger image at a set interval You can also arrange a server s cameras in whatever order you would like To switch one camera with another just right mouse click on the position that you would like to switch choose Switch With
20. e Flo Me Hu hose main Search Results Search Dm Ch S9 2 Guha EE 10 37 22 10 37 37 2 al 5 9 103734 2 Oder 88 00 36259 1 MDET Od oa 10 30 49 880 10 36 38 4 Oris gt j E 4 b 2 af 22138 chess de Open gt gt Climat Search Fama 7 Time 10 37 00 Enstem Limnighi Time Loop indefiniiesy Serakiity OL Wed OMT 10 36 55 134 Frames 28 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Other options for the Player are located in the tool bar at the top of the Player Screen Playback Mode Single channel 14 Multi channel Search Open l Save Print A Archive About E Exit Multi Channel The Multi Channel button au Ghat is used for synchronized multi channel playback This is used for playback of all channels so that you may follow an event that occurs on multiple cameras You can see an example below Oiii bake Pih ahe T the Let 4 cUUT 12 3 4 E 10 10 12 13 14 15 16 17 18 19 m 71 XX 4 yh 20 29 20 31 Select Channels secs oa ear aa Hz Es Es Ea Hu Blas The Open button lar is used to open clips manually This is used when openin
21. ed by Multi View Client and finally Launch Multi View Client The first screen you will see is the Remote Eyes Multi View Client Splash Screen Remote Eyes SUPPORT Odyssey Technctogies Inc Tel 301 256 0000 14504 Greenview Drive Fax 301 362 9704 Suite 100 Email support remoteeyes com Laurel MD 20708 www remoteeyes com support Remote Eyes Multi View Client 31 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Followed by the main Multi View Client Screen d RemoteEyes Multi View Client la SJ 12 06 04 15 20 54 Run Player i HET nnect m Warehouse 1 Disconnected EN e Tavern Di ecte Camera BERBER EES Digital Video Surveillance 32 Odyssey Technologies Inc Remote Eyes 8 5 User Manual First to the right of the screen you ll see the Connection window emote Eves Demo Server Disconnected 234 Main Street Disconnected Warehouse 6 Disconnected The Tavern Disconnected Home Disconnected AIRPORT Disconnected Brazil Disconnected EL A E i i Ld Ld ZSErI KRY This panel shows you your available connections once you set them up To begin setting up a connection click the button The Connection Information screen will appear 33 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Making a New Connection Connection Information Connecton Name Remote Eyes Demo Server Connect T
22. ed to bring up the Menu Options by pressing the F6 key on your keyboard and clicking on the lock icon in the upper right hand screen corner or click on a menu option User admin Password iz a 1 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Now that you have logged in you can start setting up Remote Eyes Let s start with the Configure menu The Configure Menu Most of what you will find in the configure menu are items that will Configure help you customize your Remote Eyes settings to fit your individual needs You will be able to schedule when Remote Eyes is armed to detect motion set Remote Eyes to notify you automatically when motion occurs and administer User IDs and passwords among other things If a dialog called Authorization Required pops up c Required then you are currently logged in as a user that does not have permission to be in the configure menu You must have the proper privilege to access the configure menu If you have proper access then the User Name configure window will appear Password Cancel System Below are the descriptions of each section under the System Tab Once you are done making adjustments to the settings under System you must click on the Button Site Info Site Information Using the Site Info tab you can enter an address and contact number for your Remote Eyes Server site Name First 4 Characters as 10 The first four char
23. eenview Drive Fax 301 362 9704 Suite 100 Email support remoteeyes com Laurel MD 20708 www remoteeyes com support Remote Eyes RealTime Server Version 8 4 004 15 Remote Eyes RealTime Server w POS Version 8 4 004 15 Remote Eyes Server RES Without POS Extension With POS Extension Remote Eyes SUPPORT Remote Eyes SUPPORT Odyssey Technologies Inc Tel 301 256 0000 Odyssey Technologies Inc Tel 301 256 0000 14504 Greenview Drive Fax 301 362 9704 14504 Greenview Drive Fax 301 362 9704 Suite 100 Email support remoteeyes com Suite 100 Email support remoteeyes com Laurel MD 20708 www remoteeyes com support Laurel MD 20708 www remoteeyes com support Remote Eyes Remote Eyes Server Server w POS Version 8 4 004 15 Version 8 4 004 15 Odyssey Technologies Inc Next you will see the default camera display uiia 1 pur A i ji HEL A User name Password must provided each time you want to make changes to your Remote Eyes settings You will also have to log in each time you want to exit out of the server software For your first login you will need to use the default User admin and the default Password admin As you can see the Password always appears as a series of asterisks to keep people from learning your password by watching you enter it Remote Eves 8 5 User Manua Before you can start configuring Remote Eyes you will ne
24. g clips from CD or other location that is not included in your search directories Save mj Save The Save button is used to save the clip that you are currently viewing to another location This is used to save videos either compressed so that only the Remote Eyes Player can play them back or uncompressed so they are readable by third party programs Print To print out the current frame of your clip just choose the Print e Print button Please make sure you have a printer connected and installed before you try to print Frames can only be printed in the single channel mode 29 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Archive The Archive Archive feature allows you to copy the current clip along with a copy of the Remote Eyes Player that you are currently using single or Multi onto a flash drive or formatted CD or DVD In the multi channel Player all clips that are active at the point of reference you are looking at will be copied to the flash drive or CD You can also highlight which clips you want from the Search Results list and copy those selections to the flash drive or CD as well In previous Remote Eyes Player versions you needed to format the disk before saving or archiving clips to a disk This step is no longer needed Simply insert a blank disk and you can save or archive to a disk with auto formatting Stent dries This dialog box shows the options you have to archive SK OK clips You can
25. ges We recommend keeping Guest as the default user To add a new user click the New User button Connections Coming Soon Users manager operator Edit User Delete User Connections Disconnect User Settings User Settings Access Level User E gt Admin Password Manager CO Operator CO Guest Privilege User Admin System Setup Camera Setup Command Control Remote Access Mo timeout Timeout 10 min Camera Access 2 4 6 8 10 12 14 16 Save Cancel 14 Default User guest Set as Default User From the User Settings window you can create a User Name and Password that will be used for logging in and access privileges There are four kinds of Users Admin Manager Operators and Guest Users can have their connection time limited by an administrator be removed from areas to access and be restricted regarding which cameras they are able to view Odyssey Technologies Inc Remote Eyes 8 5 User Manual The Log Button The Log button is used to display the Access Log and the Event Log These two reports keep track of who has been using the server and also what has occurred on the server The Access Log The Access Log is a text file that includes a record for each time someone successfully or unsuccessfully tries to login to your Remote Eyes Server It also shows the method of the connection Local or IP the IP address used if applicable
26. gs from the General Tab Event will record only if it is triggered by motion or any software or hardware event Hardware event management is coming soon Mixed will record continuously unless there is an event in which case event recording will take Over Motion Color Contrast 2 Lt ELE Sensitivity High 1 Low Thresholds 0 Brightness Saturation In the Motion Detection window you can see the camera image and the areas where motion detection will be active Red grid areas indicate the part of the image where motion detection is enabled and green indicates disabled motion detection Click on individual grid squares to toggle between green and red Sensitivity is for the detection of motion the higher the setting for motion the more sensitive the program will be to motion events in the camera image In this section you can also adjust brightness contrast and hue for the camera selected Threshold is a setting that should be set at 0 unless specified differently by Remote Eyes Tech Support 13 Odyssey Technologies Inc Remote Eyes 8 5 User Manual User Admin If you want to allow more than one person to access your Remote Eyes Server locally or using the client you can use the User Admin tab to set up additional Users and Passwords The Default User is the initial user that will be logged in on start up The Guest account is set up only to view cameras and has no other privile
27. hrough Login Network Connection Remember User Name amp Password Servers Host Name or IP Address demo remoteeyes cam User Port 2383 3493 2995 demo Password Telephone Connection Pre 5 7 Server Cancel Now you can enter the connection settings for your Remote Eyes Server First type name for your connection You may want to choose a name that uniquely identifies this connection especially if you are setting up a large number of connections Connection Display Mame Remote Eves Demo Server Under Connect Through choose your connection method Connect Through you are connecting by IP over a LAN or cable modem Network Connection choose TCP IP Network Connection and enter the IP address for your Server If you have changed the port that you connect through on your Remote Eyes Server to demo remoteeyes com something other than the default port 2999 you will also Port 2999 3494 need to change the port in this screen to match Tum Servers Host Name or IP Address 2 Telephone Connection 34 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Next if you would like Multi View Client to store the User Name Lagin and Password needed to connect to the server place a check next to Remember User Name amp Password and enter the Remember User Mame appropriate information in the spaces provided If you don t Password check the box you ll be pr
28. m Normal Clip 2 Be event frame rate is 15 RES or 30 RTRES Event clips 60 Seconds You can set the maximum clip duration for continuous recording under Max Normal Clip Use 5 GE seconds Clip to determine duration for motion EC clips In this way larger periods of recording are Second broken up into small more manageable clip files Pre Event determines how many seconds prior to the motion event will be recorded and Post Event determines how many seconds will be recorded after the motion event has stopped Remote Transmission Enable Coming Soon i Transmit Recording Stream Checking Transmit Recording Stream will cause remote transmission to occur at the same resolution and frame rate as recording Use Transmit Secondary Stream to transmit ata lution CIF 5 QCIF lower resolution and or frame rate than the Resolution recorded video stream Transmit Secondary Stream Frame Rate 3 FPS The Default button is to reset the General Camera settings back to factory default 12 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Schedule OER REN General Schedule Motion Sano CI CR m Mixed O Display Normal Event is for display only and does record Normal is continuous recording and will follow the settin
29. nc Remote Eyes 8 5 User Manual The Diagnostic Log The Diagnostic Log is a text file that includes a record of system access and updates Diagnostic Notepad File Edit Format wiew Help A C RC RR CR NR NC A A Server site information A CR RC CR HAHA AAO CN NGA Server site address Phane number HAHAHA OA RC A A AA TIC A AA AA A TEC AA AA TAE CERE TEC A A A CES CES CERE TEC DvrBasepll version 8 4 Build 03087 2008 07 16815 37 31 2008 07 16815 37 31 System start 2008 07 16815 38 53 System shutdown 2009 09 30812 19 46 2009 09 30812 19 46 System start 2009 09 306d 2 20 32 System shutdown 2009 09 30613 15 50 2009 09 30813 15 50 System Start 2009 09 30813 16 14 system shutdown 2009 09 30613 34 53 2009 09 30813 34 53 System Start 2008 08 30813 44 23 2009 09 30813 44 29 System start 12009 09 30813 52 04 System shutdown 12009 09 30814 209 45 2009 09 30814 29 45 System Start 12009 09 30814 32 12 System shutdown 12009 10 01803 05 491 12009 10 01803 06 49 System Start 2008 10 01812 52 07 System shutdown 2009 10 13803 17 26 2009 10 13803 17 26 system start 2009 10 16603 2 25 28 2008 10 16803 25 28 System Start 12009 10 21811 49 31 System shutdown 2008 10 21811 47 47 2008 10 21811 47 47 System Start 2008 10 22810 09 20 12009 10 22810 09 20 System Start 12009 10 22811 24 23 system shutdown 16 Odysse
30. o start using Remote Eyes customize its wide variety of features set it to record video when motion is detected and monitor it remotely Finally you will learn how to quickly and easily use the Remote Eyes Player to review any recorded video from the Server location Of course if you have a question about Remote Eyes that we have not covered or if you need technical support for any aspect of the Remote Eyes software you will find complete contact information for our technical support team on the last page of this manual Odyssey Technologies Inc Remote Eyes 8 5 User Manual Remote Eyes Server The core software of the Remote Eyes system which controls all recording archiving remote access and user administration is the Server Your Remote Eyes Server comes preset from Odyssey to Auto Launch this means that the software will automatically start when the system is turned on After a moment The Remote Eyes splash screen will appear Depending on which version of Server you purchased RTRES or RES and whether or not you purchased the POS extension you will see one of four screens Real Time Remote Eyes Server RTRES Without POS Extension With POS Extension Remote Eyes SUPPORT Odyssey Technologies Inc Tel 301 256 0000 14504 Greenview Drive Fax 301 362 9704 Suite 100 Email support remoteeyes com Laurel MD 20708 www remoteeyes com support Remote Eyes SUPPORT Odyssey Technologies Inc Tel 301 256 0000 14504 Gr
31. ompted to enter this information each time you connect User Name As you can see the Password always appears as a series of demo asterisks to keep people from learning your password by watching you enter It Jy Password Check this box if you are trying to connect to a server that has a version below d 9 Server 5 7 f this box is not checked you will get a username password error when attempting to connect to a pre 5 7 server aa Now click OK to save your new connection You ll see 1234 Main Street Disconnected it listed in the connections window as Disconnected ie Repeat this process to set up a connection listing for each server you want to connect to Managing your Connections Other than the Connect and Disconnect buttons the Connections panel of Multi View Client has several tools that you can use to manage your connections The Edit Connection button 7 lets you make changes to an existing connection The Delete Connection button X lets you remove an old or unused connection Also note that all of your connections will be sorted in alphabetical order so that you can easily find your connections 35 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Connecting to a Remote Eyes Server Let s take another look at the Connections panel To begin your connection just highlight your newly created connection and click the Pd button If you saved your User Name and Passwor
32. ore shutting down Only a user with an Admin access level can shutdown the program 20 1 Odyssey Technologies Inc Remote Eyes 8 5 User Manua Changing Camera Layout Lauaut At the Remote Eyes Server there are several Camera Layouts to choose from all located at the right hand side of the main Remote Eyes screen You can choose from six different camera layouts Some however can only be used with 8 12 or 16 channel servers Camera Layout Examples 5 PG 1 2 I EA ERN 2 2 2010 08 12 11 00 01 0407 2010 08 12 11 00 01 CH08 Cams 4 ara n 2010 08 12 11 00 01 CH13 Cami3 L 2 9 ET 00 01 CH16 16 2 1 I y gt T b t a 2 3 System nor amet 21 1 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Pan Tilt Zoom PTZ Control From the main screen you can select the type of PTZ camera s you are using if you have one or more PTZ cameras connected to the Server Clicking on the PTZ button enables PTZ set up These controls allow you to Control control various types of PTZ cameras Functions such as pan c Pan Tilt tilt and zoom are available along with other features such as PT Settings patterns auto focus and preset Model positions The Channel Number
33. ou want to search Click on the Search for clips button and select from the list on the right a Swen which clips you want to look at 41 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Preview gt Click on the button to view the first frame of _ Double size a clip from the Server To stream the actual clip from the Frame rate Server you will need to use the controls below the image to O Low 9 Medium High begin playback This will allow you to look at the video from the clip without downloading the entire clip This helps to ensure that you have the correct clip before downloading it to your system You can use the blue play button to start streaming the clip Use the Double size checkbox to enlarge the image You can also choose low medium or high frame rate for up to 30fps playback List of video clips on the server ES Server Odyssey Demo 4 September 2003 gt 2 3 4 6 amp 9 10 11 12 13 14 BL 165 17 38 13 2 Zo odi 23 24 29 30 Select Tome Range From 12 00 00 Las Hou To 17 5259PM 3 All Dap Select Channel Select Geer Ab 2 Ela y 5 Me EF Ha IUE 8 110 111 12 kja 14 15 16 um t E 0l 011 00 00 4 699904 You download the clips you have previewed to the 00 07 4 remote PC do this simpl
34. ra Viewing is available only with multiple monitors for more information on using multiple monitors please contact Odyssey Technical Support Once you have named your composite layout you will see a new tab at the top of your screen with the name of the composite that you just created The next step is to add cameras You can do this by right clicking on the screen and selecting Add Camera Dunkin Donuts which connection and which cameras you would Coffee Beanery Camera 1 like to have in the composite layout Single Dairy Queen Camerae Monitor layouts will allow up to 16 cameras while Camera 3 multiple monitor layouts will allow up to 32 Camera 4 cameras To remove camera right click the camera and select Remove Note that once you have created a composite layout it will be saved and you can connect to it at any time that you wish 45 Odyssey Technologies Inc Remote Eyes 8 5 User Manual About Remote Eyes Multi view Client If you need to see the version information about your Multi View Client click on the Remote Eyes Logo in the lower right hand corner of the software You will see the About window Along with the software version you will also see contact information for technical support Remote Eyes SUPPORT Odyssey Technctogies Inc Tel 301 256 0000 14504 Greenview Drive Fax 301 362 9704 Suite 100 Email support amp remoteeyes com Laurel MD 20708 www remoteeyes com support Remote
35. reen so that your customers can contact you To do this create a 16 bit color bitmap image that is 480x128 and name it dealer omp Place this file in the Remote Eyes software directory that you want it to appear in and your information will appear in the top portion of the About screen My Company Phone 555 1234 123 Main Street Fax 555 5670 Anytown USA 12345 Email supportemycompany com This will work with Remote Eyes Server MultiView Client and Admin Client EXAMPLES Remote Eyes Server C Program Files Remote Eyes Server Multi View Client C Program Files Remote Eyes Multi View Client Admin Client C Program Files Remote Eyes Admin Client 48
36. rint amp Archive O Hel About Exit MAA Eastern Daylight Time O Loop indefinitely High Mediun oi Wed 05 09 07 10 36 59 134 Frames Ready NUM 27 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Smart Search This feature allows you to select an area within a clip to look for changes The Player will look for changes in a pre selected area and stop when there is a change in that section Smart Search When you check the Smart Search option the cursor changes Sensitivity to a magnifying glass and you can select a section of a clip by clicking and dragging in which Smart Search will look for High Medium CO Low gging You can select an area to watch by clicking and dragging the magnifying glass and you will see a blue outline This is the area that Smart Search will monitor for changes When you click on the Smart Search button A that is located to the right of all of the playing buttons the Smart Search will look for changes in that area and then stop when the first change occurs When you click on the Smart Search button again the Player will stop on the next change reae chame n Seach Sper LETS About ESE al d E b F U 9 10 11 12 V 14 15 16 17 10 19 EU 21 22 24 fe zb 73 SG Select Phares Prete E To E Sebet chaski Chew Ez fji 8 kle kj el
37. sday 0 Cancel Back Up If you would like to back up important video clips or if you just want to archive your recordings for later examination the Back Up feature can be used to move previously recorded clips to a specified location To access the disk back up window click the Settings button next to Clip Back Up First select either Manual or Automatic Backup mode Setup Clip Backup Manual is used to back up files right now Just choose Auto Backup the source folder this should be the same one you epee Day Hour 0 23 chose in Disk Usage see above and the destination 5 folder which be removable hard drive a network drive or a CD R RW just to name a few of the many possibilities Then just click Copy Now to begin the backup You can also select to keep your original files after backup is complete If you do not choose to keep Destination Folder pm Thursday 5 them then the files will be deleted Friday 2 staurday 2 Automatic back ups are very similar to Manual the Lv Keep original files after backup difference being that you can schedule your backup operation to occur weekly or even daily Odyssey Technologies Inc Remote Eyes 8 5 User Manual Email Setup E Mail When Enable E Mail Notification is checked Remote Eyes will send an email whenever a motion clip is closed Remove port Default
38. servers there are a number of settings you can adjust using the Multi View Client First is the button which launches the Options amp Settings window The first tab is the Display tab This allows you to adjust the size of the images to better fit the Options amp Settings O B screen It also allows you to generate smoother Display Persistence Data Storage Alert resized images Image Resize Mode Resize image to fit utilize hardware 0 acceleration The next tab is the Persistence tab Here you can automatically re establish any previously Display Persistence Data Storage Alert used connections on startup and remember the layout you used the last time you were connected Options amp Settings Remember last screen layout for each connection 39 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Options amp Settings The third tab Data Storage lets you select where you ll save any video clips downloaded from the Display Persistence Data Storage Alert Logs Server We will discuss this feature in more detail in View Server Clips on page 35 Save downloaded clips to OMY Documents Downloaded Video The final tab Alert includes settings related to motion detection With Flash Channel Frame enabled a red frame will appear around any channel where motion has been detected at Options tt Settings y PA Di
39. splay Persistence Data storage Alert Logs B the server You can also choose to When server motion detection 1 triggered have the PC speaker Beep or to have the Sound Siren cause an audio Flash Channel Frame alarm to sound when any motion detection is triggered at the server C Beep through built in PC speaker The Logs tab allows you to keep a log of each Display Persistence Data Storage Alert Logs _ time a connection tab is switched in the Multiview Client software You must check the Enable box Connection T ab Switching to start logging Size KB 10 Once you have adjusted your settings click Apply and then OK to close the window 40 Odyssey Technologies Inc Remote Eyes 8 5 User Manual i a The Listen to Server and Talk to Server buttons n and allow two way single channel audio communications between the Multi View Client and the Server you are currently viewing through the audio in and audio out ports on the Server E The View Server Logs button lets you view the Access and Event logs from the Server If you are remote from the Server you can still review archived video using the Remote Eyes client To use this option click on the View Server Clips button The following screen will appear vides clips on Say Just like with the Remote Eyes Player you will M SE need to select the Date Time and Camera s debili that y
40. t 12009 10 22811 24 23 system shutdown 17 Odyssey Technologies Inc Remote Eyes 8 5 User Manual The Event Log The Event Log is similar but records any occurrence at the Remote Eyes Server including startup shutdown motion detection and system arm disarm Event Notepad File Edit Format wiew Help ESSEC SRE Sen DN ONSE SEN ME server site information A RC RR HAHA AOA Server site address Phane number 11 version 8 4 Build 03087 2009 07 16815 37 31 2008 07 16815 37 31 System start 2008 07 16815 38 53 System shutdown 2009 09 30812 19 46 2009 09 30812 19 46 System start 2009 09 306d 2 20 32 System shutdown 2009 09 30613 15 44 2009 09 30813 15 49 system Start 12009 09 30813 16 14 system shutdown 2009 09 30613 34 53 2008 08 30813 34 53 System Start 2008 08 30813 44 28 2009 09 30813 44 28 system start 12009 09 30813 52 03 System shutdown 12009 09 30814 209 45 2009 09 30814 29 45 System Start 12009 09 30814 32 12 System shutdown 12009 10 01803 05 491 12009 10 01803 06 49 System Start 12009 10 01812 52 06 System shutdown 2009 10 13803 17 26 2009 10 13803 17 26 system start 2009 10 16603 2 25 28 2008 10 16803 25 28 System Start
41. t menu AAA ENE p The effects buttons will allow you to choose if you would like a mono black and white image or a negative image These Mano will only work if your camera supports these options Effects Negative You also have the option to move the camera to one of 16 different preset positions tel The pattern button will allow you to set a pattern that the camera will follow Start Rech End Hec Note that servers are multi user so PTZ control is shared Inability to control a camera may be due to another user having control If you receive errors while trying to control cameras please contact your system administrator 44 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Creating a Composite Layout After establishing connections to multiple Remote Eyes Servers you may want to view select cameras from each server all on one screen To do so you can create a Composite Layout Composite You will notice that when you click on Composite the color changes from purple to blue The next screen that you see is where you will name your new composite layout as well as choose Single or Multiple Monitors for viewing up to 32 cameras at the same time New Composite Information Composite Layout Name New Composite 1 Layout Mode gt Single monitor C Multiple monitor Cancel Please Note 32 Came
42. t recording to the next one on the list The Add button will allow you to search for a drive that you want to store clips on including mapped network drives The Delete button will allow you to remove a drive you no longer wish to store clips on The Up button moves the highlighted drive up on the priority list for which drive to store clips on first The Down button moves the highlighted drive down Miscellaneous Mies Auto Reboot Backup E mail Spot Monitor Selecting the Setup button will bring up the configuration screen for each feature Note spot card is not installed the Setup button will be grayed out Backup Setup E Mail Setup Spot Monitor Odyssey Technologies Inc Remote Eyes 8 5 User Manual Auto Reboot Auto Reboot can be used to schedule an automatic reboot of the Setup Auto Reboot server at a specified time eae ra Enable Auto Reboo To access Auto Reboot just click the Settings button next to Reboot in the Backup Reboot tab Schedule Dav Hour 0 23 Then select the day or days of the week along with the hour of the day a when you want to reboot your Server PC _ Sunday For security reasons the actual reboot will randomly occur within 15 Monday minutes of the hour you select This feature prevents others from predicting when your video surveillance system will be unavailable _ Tuesday 0 Wednesday T Thursday 0 Friday 0 Satur
43. wish to add NOTE The new search directory will be added to the highlighted cabinet This feature allows you to use one player ata centralized location to view multiple servers video clips mapping the Server archive drives across the network and adding them to different search cabinets By default Remote Eyes records to D Video but if you changed your default folder under Disk Usage at the Server see above for more information you will need to search on the folder or folders you specified for recording Any cabinets that you specified will now be listed in the Search Directories box in the upper left corner of the main player screen 24 Odyssey Technologies Inc Remote Eyes 8 5 User Manual To expand or collapse the search options click the down Le button The search options by default are displayed when first opening the player when you click the button it will clear the options only displaying the cabinets which are selected for search To display the search options click the E button Playback Mode Single channel 22 Multi channel D Search Open bel Save S Print Local Search ff Archive Help About Exit Search Cabinets Default Open gt gt Smart Search Sensitivity O High Medium O Low Ready 25 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Sun Mon Tue Wed Thu Fri Sat BOLD 1 2 3 4 5 9 10 11 14
44. y Technologies Inc Remote Eyes 8 5 User Manual The Error Log The Error Log records occurrences at the Remote Eyes Server including startup and shutdown The log is useful for observing abnormal shutdowns or system restarts Error Notepad File Edit Format wiew Help SESE SCE IT IO INTACTO Server site information A RC RR HAHA AOA Seryer site address Phone number HAHA AW A AAA AA AA AAA AAA A A A A A 11 version 8 4 Build 03087 2009 07 16815 37 31 2008 07 16815 37 31 System start 2008 07 16815 38 53 System shutdown 2009 09 3061 2 10 46 2009 09 30 2 10 46 System Start 2009 09 306d 2 20 32 System shutdown 2009 09 30613 15 50 2009 09 30813 15 50 System Start 2009 09 30813 16 14 system shutdown 2009 09 30613 34 53 2008 08 30813 34 53 System Start 2008 08 30813 44 28 2009 09 30813 44 28 system start 12009 09 30813 52 04 System shutdown 2008 08 30814 20 45 2009 09 30814 29 45 System Start 12009 09 30814 32 12 System shutdown 12009 10 01803 05 491 12009 10 01803 06 49 System Start 2008 10 01812 52 07 System shutdown 2009 10 13803 17 26 2009 10 13803 17 26 system start 2009 10 16603 2 25 28 2008 10 16803 25 28 System Start 12009 10 21811 49 31 System shutdown 2008 10 21811 47 47 2008 10 21811 47 47 System Start 2008 10 22810 09 20 12009 10 22810 09 20 System Star
45. y highlight the or clips that OOF 4 16996 you want to download and select Download selected 00 07 40 22528 clip s a n 4 22980 Download selected clip s 00 09 4 22040 rete Once you have downloaded the clips the Player will open automatically and you will have all of the Player functions as 00 10 4 if you were viewing clips on the server 00 11 MDET 4 22528 00 11 4 4 3U88 00 16 4 22520 00 17 Br 4 318464 00 19 4 22040 19 4 ARANA 42 Odyssey Technologies Inc Remote Eyes 8 5 User Manual PTZ Camera Control You can also control PTZ cameras from the Multi View Client By right clicking on the camera and Control this camera m selecting or clicking the Camera Tab PTZ control screen you will change to the RemoteEyes Mutti View Client Dairy Queen From this screen you have of the control over the PTZ camera that you would have the Remote Eyes Server The following PTZ controls may not be available depending on what type of PTZ camera you have Power The power button will turn the camera on and off 43 Odyssey Technologies Inc Remote Eyes 8 5 User Manual Backlight The backlight button will allow you to turn the backlight on or off if your camera supports this option The menu buttons will allow you to access the on screen camera menu and navigate through tha
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