AV Receiver User Manual
Contents
1. Administrator s Guide 17 AvediaServer V3 2 0 To configure a static IP address 1 Open the Web Management Interface 2 Click AvediaServer Network to open the Network page Exterity AvediaServer File Edit View History Bookmarks Tools Help G A http 10 8 100 81 avediaserver admin admin php 4 Google __ Exterity AvediaServer 0030483489 m e mM Welcome admin logout Thu Jun 17 2010 09 27 35 s exterity Welcome to the revolution in papas taal building PTV Network gt General IP Address Configuration Network gt Maintenance eme DHCP rr gt Logging IPAddress 10 8 100 81 Encryption Subnet 255 255 0 0 DNS 10 8 643 Gateway 10 8 64 1 Ethernet Settings Mode Auto v Status Speed 1000Mb s Duplex Full Statistics Utilisation Total Bytes Total Packets Errors Dropped Collisions Discarded 0 L 2818750649 22828663 0 0 0 0 0 9 11314499928 338799125 0 0 0 0 Figure 5 AvediaServer Network Page In the IP Address Configuration section deselect the DHCP checkbox Enter the IP Address you wish to assign to the AvediaServer in the IPAddress field Enter the Subnet mask you wish to assign to the AvediaServer in the Subnet field Enter the DNS address you wish to assign to the AvediaServer in the DNS field Enter the Gateway address you wish to assign to the AvediaServer in the Gateway field Click Apply EE E M Se To co2. Channel Listener must also be enabled Refer to Managing Channels in the AvediaServer Director Administrator s Guide for more information 23 AvediaServer V3 2 0 24 Starting and Stopping Services To start a service 1 2 3 Click Status gt Service to display the Status page as shown in Figure 8 Click on the Start button next to the service you wish to start Confirm the State turns to e indicating the service has started To stop a service 1 2 3 Click Status Service to display the Status page as shown in Figure 8 Click on the Stop button next to the service you wish to stop Confirm the State turns to d if Start on Boot is enabled or if Start on Boot is disabled Configuring Services to Start on Boot You can configure services to start automatically when you boot up the AvediaServer You can also disable services from starting on boot To enable a service to start on boot 1 2 Click Status gt Service to display the Status page as shown in Figure 8 Click on the Enable button next to the service you wish to start The button changes to Disable The service is now configured to start automatically the next time you boot the AvediaServer To disable a service from starting on boot 1 2 Click Status gt Service to display the Status page as shown in Figure 8 Click on the Disable button next to the service you wish to start The button changes to Enable The service
3. Table 4 Configured Modules Name Number Chassis and Storage Director c1505 1U Chassis Portal c1510 1U Chassis 500GB Play 25 c1510 1U Chassis 500GB Play 60 c1510 1U Chassis 500GB Play 60 c1550 2U Chassis up to 7TB Play 200 c1510 1U Chassis 500GB Play 200 c1550 2U Chassis up to 7TB Play 500 c1550 2U Chassis up to 7TB Record 200 m6220 c1550 2U Chassis up to 7TB For more information refer to Viewing Hardware Information on page 40 Network Considerations For successful operation the AvediaServer should be connected to a gigabit Ethernet port Administrator s Guide 9 AvediaServer V3 2 0 3 Getting Started This section provides a brief overview of the steps required to bring the AvediaServer up to full operational status Whilst not essential following the suggested order is efficient and effective Click the links for more detailed information e Racking the Server e Connecting to the Network e Inserting the Dongle e Connecting to Power e Configuring the IP Address e Configuring the Name and Location of the AvediaServer e Configuring an NTP Server and Local Time e Configuring Services e Configuring AvediaServer Applications 1 Racking the Server First you need to install the server into a rack For more information on racking the server follow the manufacturer s instructions on the specific server model supplied The installation manual is included with the AvediaServer WARNING Due to its size and wei
4. Director 00 EPG Generator 2 Scheduled PlayVoD 9 EPG Server g Ponai 2 Pus Record e Channel Monitor 9 Figure 8 AvediaServer Status Page The Licence Type and status of all available services are displayed AvediaServer services status is shown by a simple traffic light icon that has 3 states e 9 indicates that the service is running without any error 9 indicates that the service is not running The administrator has deliberately stopped the service or an error has occurred e J indicates that start on boot is disabled and the service is not running 22 Administrators Guide Services in Detail Service Name Channel Listener Device Listener Channel Announcer EPG Generator Scheduled Play VoD EPG Server Portal PMS Record Channel Monitor Administrator s Guide AvediaServer V3 2 0 Table 6 Service Name and Function Director Director Scheduled Play EPG Play EPG Portal Portal Hecord Director Module Function Channel Listener function uses SAP Session Announcement Protocol messages to add channels to the Channels page in the Director module When disabled the pages are not updated Refer to Managing Channels in the AvediaServer Director Administrator s Guide for more information Device Listener automatically detects and adds devices to the device pages in the Director module When disabled no new devices can be detected and Device list pages are not
5. Welcome Telford Chambers logout Fri 25 Jun 2010 14 27 52 d t t gt eXterity Welcome to the revolution in O building PTV Administrator s Guide 37 AvediaServer V3 2 0 If you have not assigned a user account to a profile the following message is displayed when log in to the AvediaServer is attempted and access denied Please login to your AvediaServer Username Password Login to Domain E Keep user logged in Log In No access rights User tchambers has no access rights on this server Admin Log in If you want to ensure that only the admin login has full administrative rights for the AvediaServer ensure that no user groups are assigned to the base admin profile To log in as admin 1 Launch the AvediaServer login screen 2 Enter the admin username and password Default is admin and labrador 3 Select Local from the Login to drop down list 4 Click the Keep user logged in checkbox if required and click the Log In button Please login to your AvediaServer Username admin Password eeessese Login to Local Fl Domain og In 5 Click User gt LDAP Groups 6 Deselect any user groups in the admin profile column 38 Administrator s Guide AvediaServer V3 2 0 7 Status Monitoring This chapter explains how to check the operating status of the AvediaServer It contains the following sections e Viewing AvediaServer Details e Viewing Hardware Information e Viewing Network St
6. no capability and access to the AvediaServer is blocked when log in is attempted Each profile you create can enable any permutation of the 22 profile functions The profiles page is accessed by clicking Users gt Profiles File Edit View History Bookmarks Tools Help Welcome admin logout Thu 24 Jun 2010 13 19 50 Welcome to the revolution in NNNNA EN building IPTV Profiles Profiles t User Accounts unctions E rubis ii Record Only User Manager admin LDAP Configuration Name and Location ee Start and Stop Services Manage Network Maintain Manage Users Manage Profiles RAID Manage LDAP Content Manage Content Schedule EPG Customisation Encryption Server Portal Configuration PMS Status Portal Customisation Recordings Create Recordings Import Recordings Stop Recordings Delete A x ES A A H 4 x A x x FS x x A x dl Lal d Lad OoOO 0 E O y d Ax Ax FS 4 d Lad d Lal H AX Ax 4 Ax Ax 4 Ax A os Ax ES 3 333 031 2021 30132 30132 23 3 3 Recording Destination Figure 10 Profiles Page Administrator s Guide 27 AvediaServer V3 2 0 28 Profile Functions The following section lists and briefly describes the functions listed on the profiles page When a function is enabled as part of a named profile the described capability is available to all assigned users By selecting or deselecting individual functions you can enable the capabilities best suited to each user or groups
7. 0 125024743504 blocks level 5 64k chunk algorithm 2 5 5 ULILILILI Administrator s Guide 41 AvediaServer V3 2 0 Each U relates to an individual disk in the RAID array In the above example there are five disks in the array If an underscore is displayed for example U UUUJ one of the disks is faulty and has been removed from the RAID array 3 Further down the page check the number of RAID Devices If all the disks are working properly the information is as follows Raid Devices 5 Total Devices 5 If the number of Total Devices is less than the number of RAID Devices for example Total Devices 4 and RAID Devices 5 a disk s in the array is faulty and has been removed from the RAID array Disks missing from the RAID array A disk could be missing from the array because it has physically been removed from the server or it could be logically removed from the array because of some other problem for example read write errors resulting in the RAID software deciding not to use the disk and removing it from the RAID array If you discover there is a disk missing please contact support for assistance For more information refer to Troubleshooting on page 49 Caution Hard disks must not be removed from the server unless instructed to by the System Integrator or Exterity support Removing a disk from an active RAID array can result in the loss of all data on the array 42 Administrator s Guide AvediaServe
8. 08 avediaserver C02A authorisation php deleting recording file for recordingid 11 dul 15 08 29 05 avediaserver COZA avedia recordd handler stooping recording id 9 Jul 15 08 29 08 avediaserver C02A avedia recordd handler recording id 9 is not an active recording it cannot be stopped Jul 15 08 29 08 avediaserver C02A avedia recordd handler deleting recording id 9 Jul 15 08 29 08 avediaserver C02A avedia recordd Failed to read id 9 from recordings trable Jul 15 08 29 08 avediaserver C02A avedia recordd handler could not read recording id 9 from database Figure 20 Show All Log Information 46 Administrator s Guide AvediaServer V3 2 0 Refreshing Logging Information To refresh the Logging page 1 Click AvediaServer gt Logging to display the Logging page as shown in Figure 22 2 Click the Refresh button to refresh the Logging information Downloading the Log File To download the log file 1 Click AvediaServer gt Logging to display the Logging page as shown in Figure 22 2 Click the Download button to display the following window Opening diag gz You have chosen to open diag tgz which is a tgz File from http 10 8 100 81 What should Firefox do with this file Figure 21 AvediaServer Save Log File 3 Click the OK button to save the log file to the required destination Note You can also open the log file if you wish to view it immediately Click Open with and click the Browse button t
9. 8 100 144 AvediaStream e3550 021399 021399 udp 239 192 100 144 5000 format 33 y 0 4113 4352 1 all Jun 22 13 45 32 10 8 100 180 snmpd 5292 tvcunknown Jun 22 13 45 33 avediaserver 8968 29834 Connect to db success Jun 22 13 45 33 avediaserver 8968 29834 trying host 0 Jun 22 13 45 33 avediaserver 8968 29834 disconnected from db Jun 22 13 45 35 10 8 100 180 snmpd 5292 tvcunknown Jun 22 13 45 35 avediaserver 8968 kernel 2153973 611765 rtc lost 26 interrupts Jun 22 13 45 36 10 8 100 180 snmpd 5292 tv unknown Jun 22 13 45 37 10 8 100 180 snmpd 5292 tvcunknown Jun 22 13 45 37 10 8 100 180 snmpd 5292 tv unknown Jun 22 13 45 39 10 8 100 180 snmpd 5292 tv unknown Jun 22 13 45 40 10 8 100 180 snmpd 5292 tv unknown Jun 22 13 45 42 10 8 100 180 snmpd 5292 tvcunknown Jun 22 13 45 46 10 8 100 180 zapper 24598 Zapper string ZAPPER UPDATE CHANNELS Jun 22 13 45 46 10 8 100 180 snmpd 5292 Received TERM or STOP signal shutting down Jun 22 13 45 46 10 8 100 180 admind admin etc init d snmpd utils start Jun 22 13 45 47 10 8 100 180 snmpd 5318 NET SNMP version 5 0 8 Jun 22 13 46 02 avediaserver 8968 kernel 2153999 892330 rtc lost 26 interrupts Jun 22 13 46 07 10 8 100 180 STAPP 460 video sync out Jun 22 13 46 07 10 8 100 180 STAPP 460 video sync back Jun 22 13 46 28 avediaserver 8968 kernel 2154026 249767 rtc lost 26 interrupts Jun 22 13 46 31 10 8 100 180 snmpd 5318 tvcunknown Jun 22
10. Safety Toosv Q e Welcome admin logout Thu Jun 3 2010 09 35 23 Oo exterity Welcome to the revolution in Q Aubstieing PV building PTV General Model avsrv mxxxx gt General gt Network Type AvediaServer gt Maintenance Version 32 0 10 RAID C gt Logging Serial Number 00 30 48 34 89 68 gt Encryption IP Address 10 8 100 81 Uptime 09 34 57 up 5 days 18 44 0 users load average 1 20 0 90 0 89 Name AvediaServerOne Location Foyer o Internet Protected Mode On Figure 3 AvediaServer General Page Administrator s Guide AvediaServer V3 2 0 3 Enter the name you wish to assign to the AvediaServer in the Name field 4 Enter the location name you wish to assign to the AvediaServer in the Location field 5 Click Apply Configuring Network Settings Configuring IP address settings You can configure the server to obtain an IP address automatically using DHCP or you can specify static addressing information such as IP address subnet mask and default gateway Note Changes to IP addressing take place immediately on clicking Apply By default the AvediaServer is configured to assign an IP address using DHCP as shown below Network IP Address Configuration DHCP 7 IPAddress 10 8 100 81 Subnet 255 255 0 0 DNS 10 8 64 3 Gateway 10 8 64 1 Ethernet Settings Mode Auto Status Speed 1000Mb s Duplex Full Apply Figure 4 AvediaServer IP Address Configuration
11. incidental or consequential damages in connection with the furnishing performance or use of this material Warranty A copy of the specific warranty terms applicable to your Exterity products and replacement parts can be obtained from Exterity To request more information or parts email support exterity com Safety Notices Before installing and operating these products please read the safety information in this manual Administrator s Guide AvediaServer V3 2 0 Contents Slot T eee ee 3 imoran Sde INSUUCIONS mies tetosa c ovale ea tela artanes Qai Rtbuta Ed Dale tieu a sonde O 5 USA alid GCalladgssctovendetiseda ueidemdendcsette dade a comet ln c era iraq 5 EJ ang ONGS scettr odit a ce obruti iut ent Pde EcL NUR di mea EU dicun eee d cute E 6 rui IMPOR MAU OM eet d EUER 6 1 SUMMA Y A ARI 7 wise Pr pP T TTC 7 PUIG CVIG MORET ORUM T 7 Bfefeid enI M0 ENTE EE TTD 7 ole d g arane OO HM MM TM 8 HEB iiim 8 2 About AvediaServer eee siiuiieese se sesessse mains a saa nci naa aa Casa aa aa c ssa a agas c S33 Y sas o saa aa saa sanas 9 Module and Chassis Combinations ccceccccccceeeseceeeceeeseceeeceeeeeeeeesueaseeeessaeaseeeesssaaeeeeessaeeeeeeeeaas 9 Network considerations casus tet isesteseis tatio tutta eere russi arian cesta haat Leen ial ees 9 3 CCUG Glar M P 10 1 PACKING TGS CIV CL eia a E 10 2 CGonne
12. to the Users gt LDAP Configuration and Users gt LDAP Groups Refer to Configuring LDAP Access on page 34 and Creating User Group Accounts with LDAP on page 36 for more information Content Manage controls access to the Content menu When deselected the Content menu tab is not displayed Refer to the AvediaServer Play Administrator s Guide for more information Content Schedule controls access to the Scheduled Play menu When deselected the Scheduled play menu tab is not displayed Refer to the AvediaServer Play Administrator s Guide for more information EPG Configuration controls access to the EPG gt Configuration Statistics XML Import and XML Assignment pages Refer to the AvediaServer EPG Administrator s Guide for more information EPG Customisation controls access to the EPG gt Backgrounds and Customisation pages Refer to the AvediaServer EPG Administrator s Guide for more information Encryption Server controls access to the AvediaServer gt Encryption page Refer to the AvediaServer Portal Administrator s Guide for more information Portal Configuration controls access to the Portal gt Configuration Genres Channels and Reporting pages Refer to the AvediaServer Portal Administrator s Guide for more information PMS Status controls access to the Portal gt PMS page Refer to the AvediaServer Portal Administrator s Guide for more information Portal Customisation contro
13. updated Refer to Managing Devices in the AvediaServer Director Administrator s Guide for more information SAP Announcements are used by Exterity Receivers and Servers for channel discovery Channel Announcer sends SAP announcements for the created Scheduled Play channels Refer to AvediaServer Play Administrator s Guide for more information The EPG Electronic Program Guide combines EIT Event Information Table data for the various content sources on the IPTV network providing a consolidated program guide Refer to AvediaServer EPG Administrator s Guide for more information Enables disables the Scheduled Play and video on demand VoD functions Refer to AvediaServer Play Administrator s Guide for more information Enables disables the EPG server When disabled No EPG information is available Refer to AvediaServer EPG Administrator s Guide for more information Enables Disables the Portal functions Refer to AvediaServer Portal Administrator s Guide for more information Enables disables the AvediaServer interface to a Property Management System PMS Refer to AvediaServer Portal Administrator s Guide for more information When enabled allows the scheduled recording of content If disabled recording capabilities are globally withheld Refer to AvediaServer Record Administrator s Guide for more information When enabled you can selectively view additional channel information on the Channel pages in the Director module
14. 13 46 32 10 8 100 180 snmpd 5318 tv unknown Jun 22 13 46 33 avediaserver 8968 29834 Connect to db success Figure 22 AvediaServer Log Page 2 Click the Log remotely checkbox to display the following toolbar which allows you to configure the Syslog Server and the Logging Level Logging Log remotely Emergency Figure 23 AvediaServer Logging Toolbar 3 Enter the IP address of the Syslog Server in the Syslog Server field 4 Select the logging level from the Level drop down list O Emergency logs the least amount of data to the Syslog server 7 Debug the most 5 Click Update 48 Administrator s Guide AvediaServer V3 2 0 10 Troubleshooting Problem Solution Insert the dongle into chassis No services are displayed on the No dongle inserted into chassis Status page Unable to insert dongle into Problem with dongle Contact Technical Support chassis Please have the product name and order code on hand the licence type of the dongle shows i i his information Inserted reinserted dongle into this informatio chassis but no services are showing All services have stopped Dongle has been removed Reinsert the dongle into chassis Cannot connect to URL to view You are using invalid proxy Check your proxy settings on AvediaServer web pages settings Browser tab Faulty disk in the RAID array on Unknown Contact your Exterity systems the AvediaServer integrator or reseller Caution
15. 3 LDAP Active Directory Group to Profile Mappings page Administrators Guide AvediaServer V3 2 0 2 Click the on the required profile in the user group row to assign it to the group as shown in Figure 14 LDAP Active Directory Group to Profile Mappings Profiles User Accounts a Play Record User admin Profiles Only Only Manager LDAP Configuration IIS WPG x z x x t LDAP Groups HelpServicesGroup XO X x x Content TelnetClients x z x x Scheduled Play WINS Users x X x X E DHCF Users x x d x DHCP Administrators x x x a Portal 000 Administrators X ES X v Record Users x x x x Director 0 Guests 6 X zx E Domain Users ad ad x Ax Domain Guests d JA x X Figure 14 Selected Profiles Each user within the specific Active Directory Group now has access to the AvediaServer with capabilities and limitations determined by their assigned profile User Log in The user can now log into the Avedia Server using their domain name and password To log in with domain name 1 Launch the AvediaServer login screen 2 Enter the domain user name and password Please login to your AvediaServer Username tchambers Password nmm Domain Login to Domain Domain 3 Select Domain from the Login to drop down list 4 Click the Keep user logged in checkbox if required and click the Log In button 5 The user s common name is now displayed in the page banner a
16. AvediaServer Appi Director Play Record EP Exterity AvediaServer V3 2 0 Administrator s Guide exterity AvediaServer V3 2 0 Notices Exterity Limited 2003 2010 This document contains information that is protected by copyright Reproduction adaptation or translation without prior permission is prohibited except as under the copyright laws Document Reference 1300 0016 0001 Edition 3 2 0 Issue 1 November 2010 Printed in UK Exterity Limited Ridge Way Hillend Industrial Park Dalgety Bay Fife KY11 9JD Scotland UK http www exterity com Products Covered By This Guide AvediaServer Platform Trademarks The Exterity building IPTV logo AvediaStream AvediaServer AvediaCentre AvediaPlayer prodaptor in Socket technology isocket and digital simplicity are trademarks or registered trademarks of Exterity Limited Microsoft Windows and Windows Media Player are U S registered trademarks of Microsoft Corporation All other trademarks are the property of their respective owners All rights reserved Disclaimer The information contained in this document is subject to change without notice EXTERITY LIMITED MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Exterity Limited shall not be liable for errors contained herein or for
17. Groups Base DM dc exterity dc local Version 3 Username ldap Password eesesees Successful connection to LDAP host 10 8 64 3 ts e m Figure 12 LDAP Configuration Administrators Guide AvediaServer V3 2 0 Click the Enable LDAP Authentication checkbox Enter the IP address of the Active Directory host in the Host field Enter the Base Domain Name in the Base DN field Enter the LDAP version in use in the Version field Normally 3 Enter your domain login in the Username field Enter your domain password in the Password field Click the Apply button to access the Active Directory Confirm the message Successful connection to LDAP host lt IP address gt is displayed SE ee eee ae ee ae Note If unsuccessful the message Failed to connect to LDAP host lt IP address gt is displayed Administrator s Guide 35 AvediaServer V3 2 0 Managing Active Directory User Group Accounts 36 Whilst the groups are defined by the Active Directory structure configuring user group accounts is similar to the process for individual user accounts As profiles define user capability an account without an assigned profile has no function By default freshly created accounts or profiles have no enabled Functions Likewise profiles are not automatically assigned to new individual or group user accounts These must be manually configured You can create profiles for any group prior to creating the group acco
18. N TP SG Ossi deste teu Dun aesti teo udis dent o Leu ease ee Uu ates dete 20 Configuring the Local Time of the AvediaServer sseesssssssssseeeee enne nnne nnne 21 CCODHOgurindg Sel VICOS ssc cat cee es epe in opo etae eve cha Hee mE eese vitai E mum n eee 22 DBEMICSS I DI al peemeetr cM cp 23 Starting and Stoppirg SerVviCBS subesse scm cub a ta sesu idu b os dui utes ii tviva Ote tapa OUR 24 Administrator s Guide 3 AvediaServer V3 2 0 Contiguring Services to Starton BOOL oi certe eate ose LET e evi adatai divae ss 24 6 C ontguring Userssand PRONE ois didus Ud eeoe i rumues io e eemed aa Lois epe dtudrest in inse dt vnus ules Ds 25 Changing the Admin PassWOFg gcse lst faves ete nee ddl tto penes euta tad a devel dedos 26 Manadiho M ada llic TTL TET ann eT 27 Prole FUNCIONS arene ea a a a E S 28 Creaung and deleting Promes acciai R br died 29 Managing USer ACCOUN Sisesta E a E R 31 Ereating a User ACCOUN cden a a a ien ded estadio 32 User Logi sasssa E a aa a a 33 Deleg LISS ACCOUN ecnin a acu a E T ea eee 33 COnmgnng LDAP ACE CS Serin a a a a a a oa 34 Managing Active Directory User Group Accounts ccccceeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeesaaeeeeeesaaeeeeeeenas 36 Configure a Group Account eeesssssssssssssesseee nennen nennen nnne nsn a nnne ss nn ann nnns nans sinas 36 WS EF Mele ERN Rm 37 POMUINO GO IN aici er c 38 7 Status MONOMO sonis d choca sew tasnche irat abut sebum e edu yac
19. Removing disks from the RAID array may crash the AvediaServer Administrator s Guide 49 AvediaServer V3 2 0 50 APPENDIX A Discovering the IP Address of the AvediaServer By default and as shipped from the factory the AvediaServer gets its IP address from the DHCP server on the network There are four methods to find out the IP address assigned via DHCP 1 Check the leased IP address database of the DHCP server Match the MAC address of the AvediaServer to an allocated IP address 2 If you already have another AvediaServer release 3 2 0 or later in your system click Director gt AvediaStream and select AvediaServer from the Device drop down list The AvediaServer MAC and IP addresses are listed 3 Log into the Admin Interface using username serveradmin and password labrador and run the ifconfig command to get the IP address of the AvediaServer For more information refer to Admin Interface on page 15 4 Usea network snooper application such as Wireshark to listen for the broadcast traps 255 255 255 255 port 162 Administrator s Guide AvediaServer V3 2 0 APPENDIX B Support and contact information Technical Support for Exterity products is provided by authorised Systems Integrators and Resellers Please contact your Systems Integrator or Reseller with any Support issues Administrator s Guide 51
20. Server should be powered down or rebooted using the Web Management Interface Powering off an AvediaServer without using the Web Management Interface may corrupt the software which may then require a re install or at worst a return to the factory 5 Configuring the IP Address By default the AvediaServer requires a DHCP Server to be available on the network to assign itan IP address Allocating a static IP address for the AvediaServer allows continued operation without a DHCP Server Exterity strongly recommends using a static IP address for an AvediaServer because other Exterity devices will rely on this address remaining the same To assign a static IP address to the AvediaServer temporarily set up a DHCP server on an isolated network Once an IP address is assigned to the AvediaServer you can configure a Static IP address using the Web Management Interface For more information refer to Configuring Network Settings on page 17 For hints on how to find out which IP address has been assigned to a server using DHCP refer to Appendix A Discovering the IP Address of the AvediaServer on page 50 6 Configuring the Name and Location of the AvediaServer Now you need to give the AvediaServer a name and location By default the name assigned to the AvediaServer is its own MAC address For more information refer to Naming the AvediaServer on page 16 7 Configuring an NTP Server and Local Time With the capability to record and play
21. aterials at least 5cm away from all the ventilation holes WARNING Do not expose the product to any rain or moisture WARNING Do not use the product near a naked flame e g a candle WARNING The operating conditions of the product should be 0 C 35 C with a Relative Humidity of 5 9596 The product should not be operated outside of these conditions There are no user serviceable parts inside these products Any servicing adjustment maintenance or repair must only be performed by service trained personnel 6 Administrator s Guide AvediaServer V3 2 0 1 Summary The Exterity AvediaServer is a modular system both in terms of the physical hardware and the applications This manual explains how to manage the core applications of the AvediaServer product family including installing configuring and operating the AvediaServer Scope This edition of the manual refers to version 3 2 0 of the AvediaServer platform and describes the operation and use of the functions accessed by the following menu tabs e AvediaServer e Status e Users The Guides for functions and menu tabs associated with other AvediaServer applications are listed in Table 1 Audience This manual is intended for use by systems integrators or systems administrators who are installing and setting up Exterity products lt is assumed that readers are familiar with installing and configuring network based products Ideally readers will also have an understanding
22. atus e Viewing RAID Status Viewing AvediaServer Details Click AvediaServer gt General to display the General page as shown below Exterity AvediaServer 003048348968 Default Mozilla Firefo e jm Sm Ele Edit View History Bookmarks Tools Help C http 10 8 100 81 avediaserver admin admin php Ww M Google Lj Exterity AvediaServer 0030483 x Exterity AvediaServer 003005bac22 x a ae o o J Welcome admin logout Mon 21 Jun 2010 15 06 27 exterit e cA eri y Welcome to the revolution in building PTV building PTV General Model avsrv m6120 t General Network Type AvediaServer Play 200 Maintenance Version 320 11 k RAID pM Logging Serial Number 00 30 48 34 83 68 Encryption IP Address 10 8 100 81 Uptime 15 05 35 up 24 days 15 min 0 users load average 1 43 1 18 1 10 E a 3 m Figure 15 AvediaServer General Page The following information is displayed e Model The AvediaServer model In this example this is avsrv m6120 Refer to AvediaServer Module Configurations for more information e Type The AvediaServer type In the example this is Play 200 Refer to AvediaServer Module Configurations for more information e Version The currently installed AvediaServer firmware versi
23. b Management Interface as described in Management Interfaces on page 13 The functions described in this section are accessed from the AvediaServer menu tab and are available in all configurations of AvediaServer Note When making changes using the Web Management Interface click Apply to save your changes before moving to another tab or page otherwise your changes are lost This section describes the following e Naming the AvediaServer e Configuring Network Settings e Configuring the NIP Server e Configuring the Local Time of the AvediaServer e Configuring Services Naming the AvediaServer The AvediaServer can be assigned a name and location This name can be used to identify the AvediaServer within the IPTV Manager while the location you specify is used by the IPTV Manager to organise devices into folders For example if you specify Foyer the AvediaServer appears in Location Foyer in the IPTV Manager and the AvediaServer Director Note The default name assigned to the AvediaServer is the MAC address To specify the name and location 1 Open the Web Management Interface 2 Click AvediaServer gt General Exterity AvediaServer 0030483489 58 De f N i orer provided E Go http 10 8 100 81 avediaserver ad admin php ka o X x ws htt iaserver admin admin phy x File Edit View Favorites Tools Help uU Google wir Favorites Exterity AvediaServer 003048348968 Def f E E de v Pagew
24. content at specified times depending on configured applications you should ensure that the AvediaServer is configured to the correct local time and this is maintained accurately and adjusted automatically For more information refer to Configuring the NTP Server and Configuring the Local Time of the AvediaServer on page 20 8 Configuring Services The correct services are automatically added from the license dongle and displayed on the Status Service page of the AvediaServer s Web Management Interface Enable disable services as required for your AvediaServer applications For more information refer to Configuring Services on page 22 9 Configuring AvediaServer Applications The menu structure of your AvediaServer depends on the configured applications The menu labels map to the relevant guides as shown in Figure 1 Administrator s Guide 11 AvediaServer V3 2 0 Document Title Avedia Server Administrator s Guide AvediaServer Play Administrator s Guide AvediaServer Portal Administrator s Guide AvediaServer Record Administrator s Guide AvediaServer Director Administrator s Guide AvediaServer EPG Administrator s Guide Figure 1 Document Mapping To configure the individual applications supplied with AvediaServer refer to the application guides listed in Documentation on page 7 Administrators Guide AvediaServer V3 2 0 4 Management Interfaces The AvediaServer has 2 management interfaces as
25. cts filled with liquids such as vases are placed on the apparatus 16 To completely disconnect this apparatus from the AC Mains disconnect the power supply cord plug from the AC receptacle 17 The mains plug of the power supply cord shall remain readily operable Administrator s Guide 5 AvediaServer V3 2 0 WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture EU and Others Do not proceed beyond a WARNING notice until you have understood the hazardous conditions and have taken appropriate steps Safety Information WARNING There are no user serviceable parts inside any Exterity product To prevent electric shock or fire hazard do not remove cover Refer service to qualified service personnel WARNING For 230 240 volt operation be sure to use a harmonised grounded 3 conductor cord rated 6 Amp minimum Use a suitable cord for connection to the equipment and terminating in an IEC approved plug This equipment relies upon a safety earth for operation ensure that you always use a power cord with appropriate earth and that the inlet to which is inserted also has the appropriate earth If in any doubt about the earth provision in your building consult a qualified electrician WARNING Use only the dedicated power supply or cord supplied for your device WARNING The Exterity products use ventilation holes for cooling None of the ventilation holes should be blocked Keep all m
26. ctubg 16 the NEW OF Kez coi ces aR pe NE copo do od et ob Deui gros atia eec atr enndem s 10 3 HSerning the Brejoio mr 10 4 Connecting to FOWE MENS TIT E 11 5 Gontig rindg the IP SANGO CS S c iiiter etn bit bo bua pet d uem s ct iuis eU e id une 11 6 Configuring the Name and Location of the AvediaServer ccccceecceeceeeeeeeeeeeeeeeaeeeesneeess 11 7 Configuring an NTP Server and Local TimMe ccccccccceeseeeeeeceeseeeeseeeeeeeeesaeeeeeeeessanseeees 11 8 SS OPMGF ING SOI IC SS E E TD TEE 11 9 Configuring AvediaServer Applications ccccccccsssseceeeceeseeceeecseeseeeeseseaeeeesssaaeeseessaaaeeeess 11 4 Wianadgemenmnlitel Tae eS seat masa cd dedu masautati aca comu SR 2i ea peu d aUa CU a uM RAV TUS Dore n Mc MURUS 13 Web Management Intelta6siauicteui eid cepe odo teu eaua toute paco qe aed eicoc totem e cene oe ut utes ce tla c dert do t uo iara uneu ds 13 Ye REI ONU SNL A RT TUO IDEE 15 5 Contiguring the AVEGIASCIV Cl exssvivesdiik eo erated deat eee ee Ree 16 Naming the AVedid Sel Vel sik ista pereat a tk ed eda se edtla Ure medius ste i esas 16 Gontig rindg NetWork Sells eieecoo etched ania peces t tu em a tu avi e axet a tevis ea a o cec 17 Configuring IP address SCUiNGS uccisi E Oo Ebo e bc t SE EM e Eat e t tem e Eae tee eaten 17 Gontrig rind me Ethernet SettibigSss eee bs vwce licae aeos dr vet Ue Seb o ve II Pu E IO weh Win ieee 19 OMT WTI TSS I
27. d transmit on your IP network Terms and Definitions The following terms and definitions are used in this document Term DHCP EIT EPG FTP IGMP LDAP NTP RTSP SAP SNMP SSH Syslog TFTP VoD XML Table 2 Terms and Definitions Definition Dynamic Host Configuration Protocol Event Information Table Electronic Program Guide File Transfer Protocol Internet Group Management Protocol Lightweight Directory Access Protocol Network Time Protocol Real Time Streaming Protocol Session Announcement Protocol Simple Network Management Protocol secure Shell a protocol for forwarding log messages in an IP network Trivial File Transfer Protocol Video on Demand Extensible Markup Language Administrator s Guide AvediaServer V3 2 0 2 About AvediaServer The AvediaServer is a server platform which can be supplied with a range of different applications selected from Play including VoD and Scheduled Play Record Electronic Program Guide EPG Portal Director Preconfigured modules application combinations are shown in Table 3 Table 3 AvediaServer Configurations AvediaServer Module AvediaServer Applications Name Number Director Portal EPG Play Record Director m6005 e Portal m6010 E e Play 25 m6102 e 9 e e Play 60 m6110 e e 9 Play 200 m6120 9 E e e e Play 500 m6150 e e e Record 200 m6220 e e e e Module and Chassis Combinations Valid module and chassis combinations are shown in Table 4
28. e Logging page as shown in Figure 22 2 Click the Show All button The following window is displayed with all available log information Jul 15 08 28 19 avediaserver C02A authorisation php admin logged in Jul 15 08 28 19 avediaserver C02A authorisation php NOTICE user admin logged in Jul 15 032239225 avediaseryer C02A kernels 49179 1 0355169 ree lost 26 interrupes Jul 15 08 28 51 avediaserver C02ZA kernel 4919525 222793 rte lost 26 interrupts Jul 15 08 28 54 avediaserver C02A authorisation php user admin sent command remove Jul 15 08 28 54 avediaserver COZA authorisation php deleting contentid 58 type RECORDING name BBC 1 CI local Jul 15 08 28 54 avediaserver C02A authorisation php deleting recording file for recordingid 11 Jul 15 08 28 54 avediaserver C02A avedia recordd handler stopping recording id 9 Jul 15 08 28 54 avediaserver C02A avedia recordd handler recording id 9 is not an active recording it cannot be stopped Jul 15 08 28 54 avediaserver C02A avedia recordd handler deleting recording id 9 Jul 15 08 28 54 avediaserver C02A avedia recordd Failed to read id 9 from ine Ome EMG e Tells Jul 15 08 28 54 avediaserver C02A avedia recordd handler could not read recording id 9 from database Jul 15 08 29 08 avediaserver C02A authorisation php user admin sent command remove Jul 15 08 29 08 avediaserver C02A authorisation php deleting contentid 58 type RECORDING name BBC 1 CI local Jul 15 08 29
29. ease file avedia server install x y z tar gz in an accessible location in a known remote TFTP server location 2 Click AvediaServer gt Maintenance and enter the IP Address of the remote TFTP server 3 Enter the name of the new firmware tar gz file in the Upgrade Filename field 4 Click the Upgrade button The AvediaServer may require in excess of 10 minutes and restart more than once to complete the upgrade process Exporting Configurations to a TFTP Server You can export the current settings from the AvediaServer to a TF TP server in the form of a single configuration file To export a configuration from the AvediaServer 1 Click AvediaServer gt Maintenance 2 Inthe Upgrade Configuration section enter the IP address of the TFTP server in the TFTP Server field 3 Enter the name you want to use as the file name for the configuration file in the Export Filename field 4 Click the Export button Importing Configurations from a TFTP Server Once the upgrade is complete any exported configuration can be imported from a TFTP server into the AvediaServer To import a configuration into the AvediaServer 1 Copy the exported configuration to the root directory of the TFTP server 2 Click AvediaServer gt Maintenance tab to display the Maintenance page as shown in Figure 19 3 Inthe Upgrade Configuration section enter the IP address of the TFTP server in the TFTP Server field 4 Enter the filename of the configu
30. ed and it is the only account with access to the Director menu and functions You can however create a user account with an admin profile hence enabling admin capabilities All other accounts are considered user accounts even when all Profile Functions are enabled This allows you the system administrator to closely control the capabilities available to specific users Refer to Creating User Group Accounts with LDAP for more information about configuring user groups from Active Directories As profiles define the capabilities available to a user an account without an assigned profile has no capability By default freshly created accounts or profiles have no enabled Functions Likewise profiles are not automatically assigned to new individual or group user accounts These must be manually configured You can create profiles for a specific user prior to creating the account or you can create the account configure the profile and complete the process by assigning the user to the profile A user can be a member of more than one profile This section describes the following e Creating a User Account e User Log in e Deleting a User Account Ele Edit View History Bookmarks Tools Help B C iy _ http 10 8 100 81 avediaserver admin admin php Exterity AvediaServer 0030483489 T Welcome admin logout Fri Jun 18 2010 16 34 09 4 s exterity Welcome to the revolution in building PTV building IPTV Change Passw
31. enabled allowing access to all other admin functions Administrator s Guide 25 AvediaServer V3 2 0 Changing the Admin Password By default a username password pair of admin labrador is required to gain access to the Web Management Interface and the Admin Interface The admin password can be changed by the administrator as required To change the admin password 1 Open the Web Management Interface 2 Click Users Users Accounts to open the User Account page Exter y A ec aSi File Edit View History Bookmarks Tools Help mar G X A http 10 8 100 81 avediaserver admin admin php Ww Google P Exterity AvediaServer 0030483489 s exterity C building PTV Welcome admin logout Thu Jun 17 2010 09 47 51 Welcome to the revolution in building PTV Users Change Password Profiles gt User Accounts E Users Profiles admin gt LDAP Configuration e LDAP Groups Figure 9 AvediaServer User Accounts 3 Click the admin checkbox to select the admin user account 4 Click the Change Password button Please enter a username and password for the user Mote that usernames must be unique Username admin Password TTTTIIIT Confirm password eesssses 5 Enter the new password in both fields 6 Click Apply 26 Administrator s Guide AvediaServer V3 2 0 Managing Profiles Each user must have an associated profile If a profile is not assigned the user account has
32. follows e Web Management Interface e Admin Interface Web Management Interface You can manage every aspect of AvediaServer functionality using the Web Management Interface The Web Management Interface supports Microsoft Internet Explorer 7 amp 8 and Mozilla Firefox 2 amp 3 Qo O pmm FAT Exterity AvediaServer 093048348968 Sox TM L de v Pager Safetyv Tools v 9 Welcome admin logout Thu Jun 3 2010 09 35 23 exterit e EXlerily Welcome to the revolution in Q 9 building IPTV General Model VSIV MXXXX General gt Network Type AvediaServer gt Maintenance Version 3 2 0 10 VRAD ei inn ang ne gt Logging Serial Number 00 30 48 34 89 68 gt Encryption IP Address 10 8 100 81 Uptime 09 34 57 up 5 days 18 44 0 users load average 1 20 0 90 0 89 O Name AvediaServerOne Location Foyer E Internet Protected Mode On fg vy 100 v Figure 2 AvediaServer Web Management Interface You can launch the Web Management Interface into your default browser using the IPTV Manager as shown in the previous section or by typing the IP address of the server directly into your browser If a DHCP server on your network has been used APPENDIX A on page 50 shows you how to find the Assigned AvediaServer address Administrator s Guide 13 AvediaServer V3 2 0 Open the Web Management Interface as follows 1 When prompted enter the correc
33. ght the AvediaServer needs to be handled with care to avoid injury 2 Connecting to the Network For more information on connecting the AvediaServer to the network see the AvediaServer Install Guide Note The AvediaServer has two Ethernet interfaces labelled port 1 and port 2 use port 1 presented on the left when looking at the rear of the unit as shown in the AvediaServer Installation Guide 3 Inserting the Dongle The dongle is a USB dongle that is pre programmed by Exterity and must be inserted into the chassis for the correct operation of the AvediaServer The dongle is essential to get the AvediaServer up and running and loads the applications and services specific to the module configuration of your AvediaServer Each module supplies one or more services For more information on the different AvediaServer configurations available refer to Module and Chassis Combinations on page9 For instructions on inserting the dongle into the chassis see the AvediaServer Install Guide The dongle is discovered by the AvediaServer and the correct applications and services are automatically added and displayed on the Status gt Service page of the AvediaServer s Web Management Interface For more information refer to Configuring Services on page 22 Administrator s Guide AvediaServer V3 2 0 4 Powering the AvediaServer For more information on powering up the AvediaServer refer to the AvediaServer Install Guide Caution The Avedia
34. information pages Availability of menu tabs is controlled by the AvediaServer application configuration 7 Menu Pages Menu Pages are accessed from an associated Menu Tab and display detected and configurable information In Figure 2 the pages accessed from the AvediaServer menu are shown and the General page has been selected 8 Open Menu Menu tabs open to reveal associated lower level menu pages In Figure 2 the AvediaServer menu is open 9 Page Title Display the currently selected Menu Page 10 Interface Addr IP address of the AvediaServer web interface If known you can enter this directly to launch this interface or launch it from the IPTV Manager application Administrator s Guide AvediaServer V3 2 0 Admin Interface In certain circumstances it may not be possible to manage the AvediaServer via the Web Management Interface If you know the IP address of the AvediaServer you can use a terminal application to log into the Linux kernel Alternatively connect a mouse keyboard and VGA monitor to the AvediaServer chassis interfaces Log into the Admin Interface using the following login details Username serveradmin Password labrador Administrator s Guide 15 AvediaServer V3 2 0 5 Configuring the AvediaServer This section describes how to name your AvediaServer and configure its network settings using the Web Management Interface All procedures described in this section assume that you are running the We
35. is now configured to remain off until manually enabled the next time you boot the AvediaServer Administrator s Guide AvediaServer V3 2 0 6 Configuring Users and Profiles This section describes configuration of specific capabilities for users or groups of users who have access to the AvediaServer using the Web Management Interface All procedures described in this section assume that you are running the Web Management Interface as described in Management Interfaces on page 13 The functions described in this section are accessed from the Users menu tab and are available in all configurations of AvediaServer The AvediaServer User account management allows you to configure specific user accounts group accounts or a mixture of both User accounts and profiles can be added edited and deleted You cannot however delete or edit the base admin account and profile If Active Directory has been implemented in your organisation you can use the LDAP Groups function to assign profiles to user groups without creating specific named accounts for each individual user Users can use their domain credentials to log in This section describes the following procedures e Changing the Admin Password e Managing Profiles e Managing User Accounts e Configuring LDAP Access e Managing Active Directory User Group Accounts Note admin is the only user who has access to the Director module You can create a user account with the same Functions
36. ls access to the Portal gt Backgrounds and Reporting pages Refer to the AvediaServer Portal Administrator s Guide for more information Recordings Create controls the availability of the Create function on the Record gt Recordings page Refer to the AvediaServer Record Administrator s Guide for more information Recordings Import controls the availability of the Import function on the Record gt Recordings page Refer to the AvediaServer Record Administrator s Guide for more information Administrator s Guide AvediaServer V3 2 0 e Recordings Stop controls the availability of the Stop function on the Record gt Recordings page Refer to the AvediaServer Record Administrator s Guide for more information e Recordings Delete controls the availability of the Delete function on the Record gt Recordings page Refer to the AvediaServer Record Administrator s Guide for more information e Recordings Download controls the availability of the Download function on the Record gt Recordings page Refer to the AvediaServer Record Administrator s Guide for more information e Recording Destination controls the availability of the Transfer tab in the Create a recording window Refer to the AvediaServer Record Administrator s Guide for more information Notes 1 When Name and Location Manage Network Maintain RAID and Encryption Server are deselected the AvediaServer menu tab is not dis
37. n The user can now log into the Avedia Server using the assigned user name and password If you have not assigned a profile to a user account the following message is displayed when log in is attempted and access denied Please login to your AvediaServer Username Password E Keep user logged in No access rights User XXXXX has no access rights on this server Deleting a User Account To delete a user account 1 Click Users User Accounts to open the Users page 2 Click the checkbox for the user account you want to delete Remove Change Password Profiles El Users Network Recorder User Manager admin admin x x x ag E UserOne uf d x a O UserTwo x z af x UserThree T x NetworkAdmin 38 3 a 3 3 Click the Remove button to delete the account Any associated profile is unaffected Administrator s Guide AvediaServer V3 2 0 Configuring LDAP Access 34 If Active Directory has been implemented in your organisation users and their passwords are already organised by functional groups You can make use of this information and its structure using the LDAP Lightweight Directory Access Protocol feature With LDAP authentication configured and enabled the Active Directory information is used to allow users access to AvediaServer functions using their domain name and login The functions are determined by the profile assigned to each Active Directory group Users access only the function
38. nd Creating User Group Accounts with LDAP for more information To delete a profile 1 Click Users User Accounts to open the Users page as shown in Figure 11 2 Deselect any users assigned to the profile you want to delete by clicking the associated to display Administrator s Guide 29 AvediaServer V3 2 0 Note If users then have no assigned profile they subsequently cannot access the AvediaServer Click Users gt Profiles to open the Profiles page as shown in Figure 9 Click the check box for the profile you want to delete Click the Remove buiton Confirm the required profile is displayed and click Remove when the Remove Profiles window is displayed w E e Remove Profiles Are you sure you wish to remove the following profiles Recorder Remove Cancel 7 The Profiles page is updated Note If users are still assigned to the profile an error message is displayed Error removing profile Unable to remove profile as it is currently in use by one or more users Close Click Users gt User Accounts to de couple the profile you want to delete from any user accounts Note also that a user account without an assigned profile cannot access the AvediaServer 30 Administrator s Guide AvediaServer V3 2 0 Managing User Accounts There are 2 basic types of account admin and user You can create and delete user accounts as required The core admin user account and profile cannot be modified or delet
39. nfigure the AvediaServer to be allocated an IP address dynamically 1 Click AvediaServer Network to display the Network page as shown in Figure 5 2 Inthe IP Address Configuration section select the DHCP checkbox 3 Click Apply 18 Administrator s Guide AvediaServer V3 2 0 Configuring the Ethernet Settings The AvediaServer Ethernet interface is a 100 1000 port that can be set to either auto negotiation or 100FD mode Auto negotiation is enabled by default Note In order to avoid Ethernet errors ensure that the server s interface settings match the settings for the network switch port to which the server is connected This means that either both devices should be configured for auto negotiation or both devices should be configured for a fixed setting of 100FD You can view the Ethernet Settings on the Network page as shown below Ethernet Settings Mode Auto Status Speed 1000Mb s Duplex Full Apply Figure 6 AvediaServer Ethernet Settings To enable disable auto negotiation 1 Click AvediaServer gt Network 2 Choose an option from the Auto negotiation box 3 Click Apply Note Exterity strongly recommends that you leave the Ethernet Settings on Auto Mode at all times Administrator s Guide 19 AvediaServer V3 2 0 Configuring the NTP Server You can configure NTP Time Servers on the Maintenance page The AvediaServer uses this to keep time accurately and adjusts its time accordingly You m
40. o select your tgz extraction application Logging Information to an External Syslog Server The AvediaServer is configured by default for all logging messages to be saved locally The default logging is set to Level 7 Debug However you can configure different logging levels and to save the messages to an external Syslog server Note A Syslog server must already be available for use To log information to an external Syslog server 1 Click AvediaServer gt Logging to display the Logging page as shown below Administrator s Guide 47 AvediaServer V3 2 0 File Edit View History Bookmarks Tools Help may X A _ http 10 8 100 81 avediaserver admin admin php Wc Google Exterity AvediaServer 0030483489 Welcome admin logout Tue 22 Jun 2010 13 47 00 e exterity Welcome to the revolution in aiding PTV building PTV Logging Gener Log remotely Network gt Maintenance RAID Jun 22 13 45 09 avediaserver 8968 kernel 2153947 347228 rtc lost 26 interrupts Logging Jun 22 13 45 15 10 8 100 180 zapper 24598 Zapper string ZAPPER UPDATE CHANNELS Encryption Jun 22 13 45 15 10 8 100 180 snmpd 5254 Received TERM or STOP signal shutting down Jun 22 13 45 15 10 8 100 180 admind admin etc init d snmpd utils start Jun 22 13 45 16 10 8 100 180 snmpd 5292 NET SNMP version 5 0 8 Jun 22 13 45 22 10 8 100 180 iSocketListener 647 adding a086490 e960 10
41. oda deu mendui dore dh uomen o ped aditum bo6 tt casetas xad ida RU 46 FeIESMING LOGGING IMfOFMATON e M 47 DOWnICaGginG Me LOG i o H 47 Logging Information to an External Syslog Server ccccceccccccccseeeeceeeseeeseeeeeesaeeeeeeeeaeaeeeeeeeaaaeeeees 47 10 FROUBIESNOOLING p a inh eee eit Ie eel ee le ed 49 APPENDIX A Discovering the IP Address of the AvediaServer c ccccceeeceeeeeeeeeeeeeeeeeeesaeneeeesenas 50 APPENDIX B Support and contact information cccccccccccccsseeeeecccsseeeeeccceseeeeecccsseeeesscceseeeessceees 51 4 Administrator s Guide AvediaServer V3 2 0 Important Safety Instructions Read all of these instructions thoroughly before proceeding with installation There are no instructions specifically for service personnel in this document There are no user serviceable parts inside any Exterity product To prevent electric shock or fire hazard do not remove cover Refer service to qualified service personnel This chapter contains important safety information If you are unsure about any of the information in the section please contact Exterity USA and Canada Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the instructions contained in this manual 8 Do not install near any heat sources s
42. of the key features of an IPTV system Documentation We strongly recommend that you read the AvediaServer Install Guide for more information about the physical installation of the AvediaServer Additionally the following guides provide specific information relevant to the AvediaServer applications available Table 1 AvediaServer Application Documentation Application Menus Manual Reference Number Server AvediaServer Server Administrator s Guide 1300 0016 0001 Status U This Guide Sers Play Content Play Administrator s Guide 1300 0017 0001 Scheduled Play EPG EPG EPG Administrator s Guide 1300 0015 0001 Portal Portal Portal Administrators Guide 1300 0021 0001 Record Record Record Administrator s Guide 1300 0014 0001 Director Director Director Administrator s Guide 1300 0023 0001 Administrator s Guide 7 AvediaServer V3 2 0 Copyright The Exterity AvediaServer is a powerful product that allows you to import copy content audio amp video and subsequently distribute that content to large numbers of users over an IP network Content may have a copyright and you should always secure the permission of the copyright holder in order to copy and transmit the content on your IP network Unauthorised use and or duplication of copyrighted material may be a violation of copyright law in one or many countries regions In using the AvediaServer you accept full responsibility for the copyright status of the content you import an
43. of users The functions are as follows Name and Location controls access to the AvediaServer gt General page where the Name and Location of the AvediaServer can be configured The page also displays the AvediaServer firmware version IP address and serial number Refer to Naming the AvediaServer on page 16 for more information Start and Stop Services controls access to the Status gt Service page Refer to Configuring Services on page 22 for more information Manage Network controls access to the AvediaServer gt Network page where the network parameters such as the IP address of the AvediaServer can be configured Refer to Configuring Network Settings on page 17 for more information Maintain controls access to the AvediaServer gt Maintenance and Logging pages where you can configure firmware upgrades AvediaServer Time zone and import export configurations Refer to Maintaining the AvediaServer on page 43 and Logging on page 46 for more information Manage Users controls access to the Users gt User Accounts page Refer to Managing User Accounts on page 31 for more information Manage Profiles controls access to the Users gt Profiles page Refer to Managing Profiles on page 27 for more information RAID controls access to the AvediaServer gt RAID page where RAID information is displayed Refer to Viewing RAID Status on page 41 for more information Manage LDAP controls access
44. on e Serial Number The MAC address of the AvediaServer e IP Address The IP address assigned to the AvediaServer either configured statically or assigned by DHCP Refer to Configuring Network Settings for more information e Uptime The length of time since the last power on or reboot Administrator s Guide 39 AvediaServer V3 2 0 e Name Name of the AvediaServer Refer to Naming the AvediaServer for more information e Location Location of the AvediaServer Refer to Naming the AvediaServer for more information Viewing Hardware Information To view hardware information for the AvediaServer 1 Click AvediaServer gt Maintenance to display the Maintenance page as shown in Figure 19 2 Inthe Server Details section click the Show button alongside Hardware Info A page showing all the hardware information is displayed as shown partially below Network Interface Configuration eth0 Link enco p Ethernet acoso 0 Se eU eve C ico eh Onc LO Oe ss sie sins INU es A DIO o DEMENS C2 Sn 5 SIO Meo ddr o eo On 0E Fone re eC C07 ay 64 Scc UPS BROAD C TA RUNNINC MULFICAS TMU SEM cs ail RX packets 291018818 errors 0 dropped 0 overruns 0 frame 0 TX packets 10624886 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 1000 RX ose sU SE Io acsi p IDEM Ge Base address 0x2000 Memory d8020000 d8040000 Im kenec ose e Ec 00330748 ere URT BROADCAST MULT TICA CT UME Bla 365100 ies CS ed RX packets 0 e
45. ord Profiles t User Accounts Users Profiles t LDAP Configuration admin x Es d t LDAP Groups Network Recorder User Manager admin UserOne x 2 Userlwo ef A x x UserThree Figure 11 Example User Accounts page Administrator s Guide 31 AvediaServer V3 2 0 Creating a User Account To add a user account 1 Click Users gt User Accounts to open the Users page 2 Click the Create button to display the Create New User window Please enter a username and password for the user Note that usernames must be unique Lisername NetworkAdmin Password PTTTITTiTit tT Confirm password sesessseseses Create User Cancel 3 Enter the user name and password 4 Click Create User to add the new account The new account is listed in the Users column Profiles El Users Network Recorder User Manager admin admin z z ra E UserOne i i x x UserTwo i z T x UserThree x P x O NetworkAdmin x x x x Note The new account NetworkAdmin has not been assigned to a profile 5 f you have already created the required profile click the 3 on the required profile in the user row to assign it to the user In this example NetworkAdmin user and Network profile A Users Profiles Network Recorder User Manager admin admin x x x e UserOne rd rd x UserTwo x x v x UserThree Ax dd Ax 3x NetworkAdmin e x x x 32 Administrator s Guide AvediaServer V3 2 0 User Logi
46. played 2 When Manage Users Manage Profiles and Manage LDAP are deselected the Users menu tab is not displayed 3 When both EPG Configuration and Customisation are deselected the EPG menu tab is not displayed 4 When Portal Configuration PMS Status and Portal Customisation are deselected the Portal menu tab is not displayed 5 When Recordings Create Import Stop Delete Download and Destination are deselected the Record gt Recordings menu tab is not displayed Creating and deleting Profiles You can create as many profiles as you need to make the specific functions available to match each user or user group requirements This also helps limit capabilities to only what is needed To create a profile 1 Click Users gt Profiles to open the Profile page as shown in Figure 10 2 Click the Create button The following window is displayed Create New Profile Please enter a name and optional description for the new profile Name Description Ok Cancel 3 Enter aname and description for the profile in the Name and Description fields Click Ok and confirm the new profile name is listed on the Profile page 5 In the new profile column click the associated to enable the Functions required in the profile Refer to Profile Functions for more information p When you have enabled the required functions click User Accounts or LDAP Groups to assign users to the profile Refer to Creating a User Account a
47. r V3 2 0 8 Maintaining the AvediaServer This chapter describes the AvediaServer maintenance procedures It contains the following sections Upgrading the AvediaServer Exporting Configurations to a TFTP Server Importing Configurations from a TFTP Server Hebooting the AvediaServer Shutting Down the AvediaServer Returning the AvediaServer to Factory Default Settings Maintenance ime M M Time Zone Europe London Fri 10 Sep 2010 15 17 09 0100 NTP Servers Add Server ntp ubuntu com remove sewa a Reboot Reboot Shutdown Shutdown Factory defaults Defaults Upgrade Configuration TFIP Server 10 8 90 11 Upgrade Filename Upgrade Export Filename Export Import Filename Import Server Details Hardware Info Show Figure 19 AvediaServer Maintenance Page Administrator s Guide 43 AvediaServer V3 2 0 Upgrading the AvediaServer Upgrading an Exterity AvediaServer from a version prior to 3 0 1 is a complex process that involves a complete installation of the operating system For more information contact your System integrator For version 3 0 1 or later you can perform an upgrade using the maintenance page Note However upgrading can result in loss of system configuration such as scheduled channels You should also export the AvediaServer configuration to an external location for later use To upgrade the AvediaServer 1 Place the new AvediaServer rel
48. ration to import in the Import Filename field Click the Import button 6 View the log file to verify that the configuration settings have been uploaded E Rebooting the AvediaServer To reboot the AvediaServer 44 Administrator s Guide AvediaServer V3 2 0 1 Click AvediaServer gt Maintenance to display the Maintenance page as shown in Figure 19 2 Inthe Server section click the Reboot button Shutting Down the AvediaServer To shut down the AvediaServer 1 Click AvediaServer Maintenance to display the Maintenance page as shown in Figure 19 2 Inthe Server section click the Shutdown button Returning the AvediaServer to Factory Default Settings To return the AvediaServer to the factory default settings 1 Click AvediaServer gt Maintenance to display the Maintenance page as shown in Figure 19 2 Inthe Server section click the Defaults button Administrator s Guide 45 AvediaServer V3 2 0 9 Logging Logging permanently logs events Logging information can be used by authorised Exterity service personnel to analyse any installation or performance problems experienced on an AvediaServer This chapter contains the following sections e Viewing all Logging Information e Refreshing Logging Information e Downloading the Log File e Logging Information to an External Syslog Server Viewing all Logging Information To view all logging information 1 Click AvediaServer gt Logging to display th
49. rrors 0 dropped 0 overruns 0 frame 0 IX packers 0 errors 30 cropped 0 overruns 0 carrier Figure 16 AvediaServer Hardware Information Viewing Network Status The Statistics section of the Network page provides an indication of the bandwidth being used by the network interface Click AvediaServer gt Network to view the Statistics in the lower half of the Network page as shown in Figure 5 The AvediaServer automatically updates the statistics without the need to refresh the page Statistics Utilisation Total Bytes Total Packets Errors Dropped Collisions Discarded TX 0 L 13955194183 31752291 0 0 0 0 RX 0 C T 360138151 370811408 0 0 0 0 Figure 17 Network Statistics 40 Administrator s Guide AvediaServer V3 2 0 Note With reference to the Play module only the information in the Statistics section is useful if the AvediaServer is indicating that it is streaming channels but that the channels are not accessible If the channels are streaming the bandwidth being used by the network indicates this a standard definition SD TV channel typically uses 4Mbps of network bandwidth and a radio channel uses approximately 200kbps For more information about the Play module see the AvediaServer Play Module Administrator s Guide V3 2 0 Viewing RAID Status The AvediaServer c1550 chassis supports multiple disks configured in a RAID array which ensures that no data is lost in the event of a disk failing This capability i
50. s and power downs Maintaining accurate synchronisation with local time is vital to ensure all schedule related aspects such as Record Scheduled Play and EPG operate correctly Note Changing the Time Zone clears any scheduled content configured in the Scheduled Play channels Therefore ensure that you configure the Time Zone before scheduling any content To configure the local time of the AvediaServer 1 Click AvediaServer gt Maintenance to display the Maintenance page as shown in Figure 19 2 Select the country and region from the Time Zone drop down list A warning message is displayed as shown below a Change Timezone Are you sure Changing the timezone will 1 Remove all scheduling for all channels 2 Stop all playing channels CC Cen 3 Click OK Administrator s Guide 21 AvediaServer V3 2 0 Configuring Services The applications configured for your AvediaServer specify the services available Each application supplies one or more services They can be enabled or disabled on the Status gt Service page Click Status gt Service to display the Status page as shown below Status AvediaServer Status 00 Product Licence gt Service Licence Type AvediaServer Play 200 avsrv m6120 Bandwidth gt Disk oo Content Name State Start on Boot Scheduled Play Channel Listener e Device Listener e9 es Channel Announcer Disable
51. s enabled by the profile assigned to their group For example in an education environment teachers and students are likely to be in two distinct groups By using the data accessed you can assign a play only profile to the student group whilst allowing teachers more extensive capabilities with different or combinations of profiles Setting up an AvediaServer user account for every user is not required only the group names The following information is required for configuration e The IP address of the Active Directory host e he Base DN Domain Name of the directory entries The Base DN is typically derived from your organisation name and domain name e The version of LDAP in operation on the Host To configure LDAP access 1 Click Users LDAP Configuration to open the LDAP Configuration page as shown in Figure 12 T a mar Exterity AvediaServer 003048348968 Default Mozilla Firefo x Ele Edit View History Bookmarks Tools Help Q fey _ http 10 8 100 81 avediaserver admin admin php Vy Google Exterity AvediaServer 0030483489 ee Welcome admin logout Fri 25 Jun 2010 10 56 38 gt exterity Welcome to the revolution in building PTV building PTV LDAP Configuration Enable LDAP Authentication Host 10 8 643 t User Accounts t Profiles t LDAP Configuration t LDAP
52. s not supported on the c1510 chassis and the RAID page is not displayed in the AvediaServer menu Note A RAID array of disks is used for content storage which typically applies to AvediaServers used for Play and Record To check the status of the RAID array on the AvediaServer 1 Click AvediaServer gt RAID to display the RAID Status page as shown below gt General gt Network gt Maintenance t RAID Personalities linear multipath raid0 raid raid6 raid5 raid4 raid10 Logging md0 active raid5 sdb1 0 sdd1 4 sdf1 3 sde1 2 sdc1 1 Encryption 3907039744 blocks level 5 64k chunk algorithm 2 5 5 UUUUU unused devices none Idev sdb1 Magic a92b4efc Version 00 90 00 UUID 824f3ef2 3bdd5131 09435ebf 76661876 Creation Time Mon Nov 30 09 07 01 2009 Raid Level raid5 Used Dev Size 976759936 931 51 GiB 1000 20 GB Array Size 3907039744 3726 04 GiB 4000 81 GB Raid Devices 5 Total Devices 5 Preferred Minor 0 Update Time Thu Jun 10 09 45 32 2010 State clean Active Devices 5 Working Devices 5 Failed Devices 0 Spare Devices 0 Checksum b85eb65b correct Events 0 32 Figure 18 AvediaServer RAID page 2 Check that the last characters in the third line of information look like UUUUU as shown below Fersonalities linear multipath raid raid 1 rata raid raid raid 1L md active raid sdfl 4 sdel s sdd1 2 sde1 1 sdb1
53. t username and password The default login details are Username admin Password labrador Unless you tick the Disable Log in timeout check box you are automatically logged out if more than 24 minutes of inactivity is detected Note The administrator can change the admin password on the Users gt User Accounts page For more information refer to Changing the Admin Password on page 26 2 The Web Management Interface opens in your browser as shown in Figure 2 3 Click on the AvediaServer tab to display the menu this is the top tab in the purple bar on the left hand side All the AvediaServer applications and their functions are accessed from the menu 4 Table 5 details the major parts of the interface Table 5 Web Interface Key Figure 2 ID Title Description 1 Login Name Displays the system name of the currently logged in user This is either admin or an assigned user name If Active Directory access has been configured the user s common name is displayed 2 Logout Click logout to close your session and return to the login screen 3 Page Displays information and settings for the currently selected menu page In Figure 2 the AvediaServer gt General page is displayed 4 Settings You can enter information into the settings boxes They also display the current value 5 Apply When displayed you must click the Apply button to complete any changes to settings 6 Menu Tabs The menu tabs allow access to configuration and
54. tauasdes catia duobus a a 39 Viewing AvediaServer Detail cccccssssscccccssseeceecceeeeececeeseueeceeeseaaeeeeesesaaeeeeessuaaeeeessseageeeessaaages 39 Viewing Hardware InfOrTiallOLiu cisco etos ee rapit kata uv ti dai relat dTap die Iud aure Louis a Me Ema ES 40 VIEWING NCTWORK Slat S repeti st Ee oti meh tcm te d bu bv co obse Cu m dia i tut dE etus a tuu oui US 40 Viewing RAID SACU S ausos acide vilis Et el shia oou Rat uetus euh oda dbu cuu Dan ab wi Mc hM ovis Dune va 41 Disks missing from the RAID APE AY d ccce aditu pae bcis etu busnstafs ao du eaque cia dida bcne pda d bis 42 8 Maintaining the AvediaServer seseisssssssssssessesee eene nnne nnn nnn nnns niri nns nean nnns sana nnn nnns 43 Upgrading tihie AVedlaSGI VOL cop otto aae oo Eae se tug os tomi oem ex aeos eee ee eA edet cusa su Reden ques 44 Exporting Configurations toa TFTP Server a iso eri o Hort eO era ute Ale eee elena 44 Importing Configurations from a TFTP Server eeesssssssssssseseeen nennen nnns 44 Rebooting the AvediaServer sssssssssssssessseseeseee nennen nennen nnn nnne na nnns nna nnn nnne nnn nnns 44 Shutting Down the AvediaServer cccccccccscsseeceescceseeecescceeeceescccseneeessosseeeeesccuseeeesscoeeseessscoess 45 Returning the AvediaServer to Factory Default Settings sseeeeessessesseeeeeeere 45 9 LANG GING m NUMERI 46 Viewing all Logging IOrermialtioki eu enasts
55. uch as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Db Quom qw cm 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 15 Do not expose this apparatus to dripping or splashing and ensure that no obje
56. unts or you can create the accounts configure the profile and complete the process by assigning the user groups to the appropriate profile A group can be a member of more than one profile This section describes the following Configure a Group Account User Log in Admin Log in Configure a Group Account To configure a group account Click Users gt LDAP Groups to open the LDAP Active Directory Group to Profile Mappings page When the Active Directory access has been configured correctly the ADGroups list is populated similar to that shown in Figure 13 1 t User Accounts t Profiles t LDAP Configuration LDAP Groups LDAP Active Directory Group to Profile Mappings ADGroups IS WPG HelpServicesGroup TelnetClients WINS Users DHCP Users DHCP Administrators Administrators Users Guests Print Operators Backup Operators Replicator Remote Desktop Users Network Configuration Operators Performance Monitor Users Performance Log Users Distributed COM Users Domain Computers Domain Controllers schema Admins Enterprise Admins Cert Publishers Domain Admins Domain Users Domain Guests Play Record User Profiles admin Only Only Manager x X ox x x x x x x x x x x x x x x x x x X x x Xx FEN WX Xx x x x x x x x x x x x x x x x x x x x x x x JE 3 X Xx Xx x m3 x x x x x x x x x x x x x x x x x x x X Xx X x x x x x x x x x x x x x x x x x x x x x Figure 1
57. ust configure one or more NTP Servers to ensure correct operation of the Scheduled Play and Record applications Note When DHCP is used and the DHCP server supplies an NTP server address any NTP servers configured using the Web Management Interface are ignored If the DHCP server does not supply an NTP server address the address must be configured on the Maintenance page To add an NTP server 1 Click AvediaServer Maintenance to display the Maintenance page as shown in Figure f Maintenance DAwedasewer ine General gt Network 3 gt Maintenance Time Zone Europe London v Wed 23 Jun 2010 09 30 59 0100 gt RAID gt Logging NTP Servers Add Server gt Encryption aa status 00 ntp ubuntu com remove Sl Scheduled Play Reboot Reboot EN Shutdown Shutdown Factory defaults Defaults Upgrade Configuration TFTP Server Upgrade Filename Upgrade Export Filename Export Import Filename import Server Details Hardware Info Show Figure 7 Maintenance Page 2 Inthe Time section enter the name of the NTP server in the NTP Servers field 3 Click the Add Server button To remove an NTP server 1 Click AvediaServer gt Maintenance to display the Maintenance page 2 Inthe Maintenance section click the remove hyperlink 20 Administrator s Guide AvediaServer V3 2 0 Configuring the Local Time of the AvediaServer The AvediaServer has a real time clock that is persistent over reboot
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