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1. e Place the magnetic dome cover over the camera Align the rivet holes e The rivet holes can be covered with the plastic plugs provided e If the dome needs to be secured use the tamper proof screws provided and screw the dome on e The installation is now complete C AXIS M3011 M3014 Installation Guide Page 11 b Other methods of setting the IP address This table shows alternative methods for setting or discovering the IP address methods are enabled by default and all can be disabled admin pages Use in operating Notes system UPnP Windows When enabled on your computer the camera is automatically detected and added to Network Places Bonjour MAC OSX Applicable to browsers with support for Bonjour Navigate to the 10 4 or later Bonjour bookmark in your browser e g Safari and click on the link to access the camera s web pages AXIS Dynamic DNS Al A free service from Axis that allows you to quickly and simply Service install your camera Requires an Internet connection with no HTTP proxy See for more information ARP Ping All See below The command must be issued within two minutes of connecting power to the camera View DHCP server All To view the admin pages for the network DHCP server see the server s own documentation Note UPnP DHCP and Bonjour are enabled by default in the AXIS M3011 M3014 Network Camera HSI1ON3 Page 12 AXIS M302. M3014 Installation Guide AXIS Camera Management multiple cameras large installations AXIS Camera Management can automatically discover multiple Axis devices show connection status manage firmware upgrades and set IP addresses AXIS Camera Management File Edit View Tools Help GB R 3 G Search Template Editor Refresh Views ER m pam y Toup Name Status Address Serial Number Model Fimware Bj Al Devices 1393 fad New Devices 1393 AXIS M3011 00408C18348F 10 34 38 11 00408C183468F AXIS M3011 500 _ Wamnings Enors AXIS M3011 00408 18348 dh10 84 127 236 se ayis com Q0408CI8348E AXIS M3011 500 E My Groups axis M3011 00408C1833A7 8910 92 127 241 00408C1833A7 AXIS M301 500 axis M3011 00408CCD0000 dh10 94 127 61 se axiscom 00408 1831 3011 500 R AXIS M3011 00408C8F74EC dh10 84 127 113 se axiscom O0408C8F74EC AXIS M3011 500 AXIS M3011 004080003148 10 94 158 55 00408C003148 AXIS M3011 500 axis M3011 00408C003149 dh10 85 127 138 se avis com 00408 003149 AXIS M3011 500 AXIS M3011 00408183348 8910 82 127 201 00408 183348 AXIS M3011 500 AXIS M3011 00408C1832D8 dh10 92 127 60 se axis com 00408C1832D8 AXIS M3011 5 00 Automatic discovery 1 Check that the camera is connected to the network and that power has been applied 2 Start AXIS Camera Management In the window that appears double click AXIS M3011
3. equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material RoHS This product complies with both the European RoHS directive 2002 95 EC and the Chinese lt RoHS regulations ACPEIP WEEE Directive The European Union has enacted a Directive 2002 96 EC on Waste Electrical and Electronic Equipment WEEE Directive This directive is applicable in the European Union member states The WEEE marking on this product see right or its documentation indicates that the product must not be disposed of together with household waste To prevent possible harm to human health and or the environment the product
4. must be disposed of in an approved and environmentally safe recycling process For further information on how to dispose of this product correctiv contact the product supplier or the local authoritv responsible for waste disposal in vour area Business users should contact the product supplier for information on how to dispose of this product correctiv This product should not be mixed with other commercial waste Support Should vou require anv technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and firmware updates e find answers to resolved problems in the FAQ database e Search by product category or phrases e report problems to Axis support by logging in to your private support area AXIS M3011 M3014 Installation Guide Page3 AXIS M3011 M3014 Network Camera This guide helps vou install the AXIS M3011 M3014 Network Camera on vour network For more details about this product see the AXIS M3011 M3014 Network Camera s user manual available from or in the Axis Network Video Product CD O Installation steps gt Install the camera on page 5 Assign the IP address on page 6 Important Set the password on page 9 Lens adjustments on page 10 Complete the instal
5. 11 M3014 Installation Guide Setting the IP address with ARP Ping 1 Acquire an IP address on the same network segment your computer is connected to 2 Locate the serial number S N on the AXIS M3011 M3014 Network Camera product label In Command Prompt enter the following commands as appropriate for your operating system Windows syntax arp s IP Address Serial Number 1 408 t IP Address Windows example arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 UNIX Linux Mac syntax arp s IP Address Serial Number temp ping s 408 IP Address UNIX Linux Mac example arp s 192 165 0 125 00 40 8c 15 10 00 temp ping S 4058 192 168 0175 3 Check that the network cable is connected to the camera Start restart the camera by disconnecting and reconnecting power Close the Command prompt when you see Reply from 192 168 0 125 or similar 5 Start your browser type in http lt IP address gt in the Location Address field and press Enter on your keyboard 6 See page 9 for instructions on how to set the password Note To open a command prompt in Windows select Run from the Start menu and type cmd or command in Windows 98 ME Click OK To use the ARP command on a Mac OS X use the Terminal utility which is found under Application Utilities C AXIS M301 1 M3014 Installation Guide Page 13 LED indicato
6. INSTALLATION GUIDE WWW axIs shop ru AXIS M3011 M3014 Network Camera COMMUNICATIONS HSFIDNA About this Document This document includes instructions for installing the AXIS M3011 M3014 on your network Previous experience of networking will be beneficial when installing the product Legal Considerations Video and audio surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 MPEG 4 decoder license To purchase further licenses contact your reseller Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be
7. M3014 to open the camera s home page 3 See page 9 for instructions on how to set the password Set the IP address in multiple devices Assign an IP address in a single device 1 Select AXIS M3011 M3014 in AXIS Camera Manage Edit IP Address Obtain an IP address automatically DHCP ment and click the Assign IP button IE Sic eie IP address 10 91 127 62 2 Select Assign the following IP address and enter the IP address the subnet mask and default router the device will use 3 Click OK Subnet mask 255 255 0 0 Default router 10 981 0 1 Assign IP addresses in multiple devices 1 AXIS Camera Management speeds up the process of Assign IP Address assigning IP addresses to multiple devices by suggesting 7 mm mim trite mts e Obtain IP addresses automaticaly DHCP addresses from a specified range arin kg ee Ur nis hemp ee at 10TA o 101810010 2 Select the devices you wish to configure different models es f Default router 10 94 0 1 can be selected and click the Assign IP button deem Name Cunent Address New Address 3 Select Assign the following IP address range and enter the AIS pratt tcI AXIS 07401 00408C1828C6 1093203 range of IP addresses the subnet mask and default router the devices will use 4 Click the OK button C AXIS M3011 M3014 Installation Guide Page 9 Set the password To gain access to the product
8. ase sea De via an unencrypted connection enter the password here 4 To log in enter the user name root in the dialog as requested The default administrator user name root cannot be deleted 5 Enter the password as set above and click OK If the password is lost the AXIS M3011 M3014 must be reset to the factory default settings See page 13 6 If required click Yes to install AMC AXIS Media Control which allows viewing of the video stream in Internet Explorer You will need administrator rights on the computer to do this 7 The Live View page of the AXIS M3011 M3014 is displayed The Setup link gives you menu options that allow you to customize the camera HSMDNA Page 10 AXIS M3011 M3014 Installation Guide Lens adjustments To adjust the position of the lens follow these steps 1 Open the Live View page in your web browser 2 While checking the image in the Live View page move the lens to the desired position Lens lock screw Focus The focus of the AXIS M3011 M3014 Network Camera is set at the factory from 0 5m to infinity It does not normally need adjustment To focus on objects closer than 0 5m or if for some reason the lens has lost focus this can be adjusted in the following way Loosen the lens lock screw 2 Manually rotate the lens to adjust the focus until the image on the Live View page is satisfactory 3 Gently retighten the lens lock screw Complete the installation
9. e AXIS M3011 M3014 Network Camera is designed for use on an Ethernet network and requires an IP address for access Most networks today have a DHCP server that automatically assigns IP addresses to connected devices If your network does not have a DHCP server the AXIS M301 1 M3014 Network Camera will use 192 168 0 90 as the default IP address AXIS IP Utility and AXIS Camera Management are recommended methods for setting an IP address in Windows These free applications are available on the Axis Network Video Product CD supplied with this product or they can be downloaded from Depending on the number of cameras you wish to install use the method that suits you best Method Recommended for Operating system AXIS IP Utility Single camera Windows See page 7 Small installations y See page 8 AXIS Camera Management Multiple cameras Large installations Installation on a different subnet Windows 2000 Windows XP Pro Windows 2003 Server Windows Vista Note If you are unable to set the IP address check for any firewall blocking the operation See page 11 for other available methods for setting or discovering the IP address of the AXIS M3011 M3014 Network Camera in relation to other operating systems C AXIS M3011 M3014 Installation Guide Page 7 x AXIS IP Utility single camera small installation AXIS IP Utility automatically discovers and displays Axis devices on your network You can also
10. heir slots 5 Pull the network cable through the ceiling and through the camera s metal camera module holder 3 6 Insert the metal camera module holder through the je ceiling Ensure that Viewing area marked on the rim of the J cup faces the area that is to be monitored 7 Fix the metal camera module holder into the ceiling Insert an instrument such as a screw driver into the metal camera module holder and release the springs so they clamp down on the ceiling and hold the cup in place 8 Attach the cable to the network connector supports PoE class 1 in c the camera If PoE is not supported by the network switch use the supplied PoE midspan power injector to connect power to the AXIS M3011 M3014 Network Camera 9 Check that the indicator LEDs indicate the correct conditions See the table on page 13 for further details 10 Align the camera arrow with the camera module holder arrow and insert the camera into the metal camera module holder 11 Turn the camera so that the camera arrow points to Viewing area marked on the rim of the metal camera module holder camera module holder arrow camera arrow 12 Proceed to Assign the IP address on page 6 Note If the camera module holder is mounted onto a hard ceiling such as metal or wood the metal camera module holder can be screwed onto the ceiling and the springs can be removed HSMDNA C Page 6 AXIS M301 1 M3014 Installation Guide Assign the IP address Th
11. lation on page 10 This product must be installed in compliance with local laws and regulations Package contents Item Title Variants Network camera AXIS M3011 M3014 Network Camera Mounting kit e 2M3x 4mm screws e Plastic drop ceiling mount ring and polycarbonate transparent cover e 2 plastic plugs attached to the plastic drop ceiling mount ring e Metal camera module holder e allen key hex key PoE Midspan Power over Ethernet midspan 1 port including mains cable Midspan not included in bulk pack CD AXIS Network Video CD including product documentation installation tools and other software Printed material AXIS M3011 M3014 Network Camera Installation Guide Warranty document HSI1ON3 4 AXIS M3011 M3014 Installation Guide Hardware overview ceiling springs network connector in camera control button LED indicators magnetic dome cover plugs 2x maybe replaced by tamper proof screws 2x C AXIS M301 1 M3014 Installation Guide Page 5 Install the camera 1 Check the package contents against the table on page 3 2 Drill a hole 70 76mm 2 75 3 inches in the ceiling to fit the camera s metal camera module holder 3 Remove the camera from the metal camera module holder 4 Carefully push and set the three springs on the metal camera module holder back into t
12. manually set a static IP address through this application AXIS IP Utility is available on the Axis Network Video Product CD or it can be downloaded from Note that you must install the AXIS M3011 M3014 Network Camera on the same network segment physical subnet as the computer running AXIS IP Utility Automatic discovery AXIS IP Utility File View Tools Help Name IP Address Serial Number AXIS M3011 00408C1832D8 10 92 127 60 00408C1832D8 AXIS 262 000129060E89 10 92 43 162 000129060E89 AXIS 211 00408C6916FE 10 92 43 111 00408C6916FE lt Interface 10 92 127 205 Check that the AXIS M3011 M3014 Network Camera is connected to the network and that power has been applied Start AXIS IP Utility When AXIS M3011 M3014 appears in the window double click to open the camera s home page See page 9 for instructions on how to set the password Set the IP address manually optional i 2 Acquire an unused IP address on the same network segment your computer is connected to Click the button Assign new IP address to selected device and enter the serial number and IP address for the AXIS M3011 M3014 Network Camera The serial number is located on the product label Click the Assign button and follow instructions Click the Display device home page button to access the AXIS M3011 M3014 Network Camera web pages See page 9 for instructions on how to set the password HSMDNA Page 8 AXIS M3011
13. rs LED Color Description Network Green Steady for connection to 100 Mbit s network Flashes for network activity Amber Steady for connection to 10 Mbit s network Flashes for network activity Unlit No connection Status Green Shows steady green for normal operation Note The Status LED can be configured to be unlit during normal operation or to flash only when the camera is accessed See the online help files for more information Go to Setup gt System Options gt LED settings Amber Steady during startup reset to factory default or when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade Accessing AXIS M3011 M3014 Network Camera from the Internet Once installed the AXIS M3011 M3014 Network Camera is accessible on your local network LAN To access the camera from the Internet network routers must be configured to allow incoming traffic which is usually done on a specific port Please refer to the documentation for your router regarding this For more information on this and other topics visit the Axis Support Web at Resetting to the Factory Default Settings This will reset all parameters including the IP address to the Factory Default settings Disconnect power from the camera Press and hold the Control button and reconnect power Keep the control button pressed until the Sta
14. the password for the default administrator user root must be set This is done in the Configure Root Password dialog which is displayed when the network camera is accessed for the first time To prevent network eavesdropping when setting the root password this can be done via an encrypted HTTPS connection which requires an HTTPS certificate see note below To set the password via a standard HTTP connection enter it in the Configure Root Password window To set the password via an encrypted HTTPS connection follow these steps 1 Click the Create self signed certificate button 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the AXIS M3011 M3014 Network Camera is encrypted from this point on 3 Enter a password and then re enter it to confirm the spelling Click OK The password has now been configured To create an HTTPS connection start by clicking this button H Create Self Signed Certificate e Corfi ure Root Password imeem ud FEM The password for s prezon figured administrator AXISA sewed loti lost the produa must be rezat tte acon CONFigure Root Password using HTTPS settings by pressi g the button located in the product s casing Please see the User name root user documentation for more information ox To configure the password directly x Sted in e products casn Ple
15. tus Indicator displays amber this may take up to 15 seconds Release the control button 5 When the Status Indicator displays green which can take up to 1 minute the process is complete and the camera has been reset 6 Re install AXIS M3011 M3014 Network Camera using one of the methods described in this document More information It is also possible to reset all parameters except the IP parameters to the original factory settings via the web interface For more information please refer to the online help and the user s manual The AXIS M3011 M3014 Network Camera User s Manual is available from the Axis Web site at or from the Axis Network Video Product CD HSI1ON3
16. used with this unit to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in residential area is likelv to cause interference in which case the user at his her own expense will be required to take whatever measures mav be required to correct the interference Canada This Class B digital apparatus complies with Canadian ICES 003 Europe C This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 and the requirements for immunity according to EN55024 residential and commercial industry Japan This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Australia This electronic device meets the requirements of the Radio communications Electromagnetic Compatibility Standard AS NZS CISPR22 Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This
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