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1.           4  Accessories    4 1  Installing the label dispenser       1   Label dispenser          2   Screws  set of 2         Note1  Remember to switch  off the printer before installing  the label dispenser     Note 2  A label liner  thickness of 0 006 mm   10   and a weight of 65 g m    6   are recommended      Note3  The label dispenser       will take labels up to a max   width of 110 mm   1  Place the printer on a flat  surface and open the    printer cover                 2  Remove the front cover      Note     You can use a coin or            screwdriver to open the cover     N  um                         Pass the dispenser cable  through the opening as    shown in the illustration     Fit the label dispenser in    the recess provided        Turn the printer upside  down and take out the  screws to open the    cover        Open the cover on the  bottom of the printer to    access the motherboard              Tighten the screws to  secure the label    dispenser           20                                                       8  Connect the cable to the  motherboard    9  Close the cover and  tighten the screws again    10  Place the printer the right  way Up again    11  Open the dispenser by  folding it out    12  Load the labels  following    the instructions in Section  2 1              21                                                                         13  Remove the first label and    pass the label liner over  the roller and the tear off    plate      N
2.  EN 6100 3 3   2008   CFR 47  Part 15 CISPR 22  Class A   ANSI  C63 4   2009   IEC60950 1   2005  EN 60950 1   2006 A11   2009 A1 2010 A12 2011     GB4943 1   2011   GB9254   2008   GB17625 1   2003    CAUTION  e Changes or modifications not expressly approved by the party responsible for compliance    could void the user s authority to operate the equipment     Safety instructions    Please read the following instructions carefully     1     Keep the equipment away from humidity     Before you connect the equipment to the power outlet  please check the voltage of the    power Source     Make sure the printer is off before plugging the power connector into the power jack     It is recommended that you connect the printer to a surge protector to prevent possible    transient overvoltage damage     Be careful not to get liquid on the equipment to avoid electrical shock     For safety and warranty reasons  ONLY qualified service personnel should open the    equipment     Do not repair or adjust energized equipment under any circumstances     T  BARCODE PRINTER    ern 0u uni an 4    1 1  BOX Content    an aD 4  3 4                      6  2  PRINTER SETUP name saaara saaana n aaan annnunnee 9  2   Loading thE 80010    Hl Beier Han 9  2 2  Installing the label roll holder                     uur422440044Hnnnnennnnnnnennnnnnnennnnnnnnnnnnnnnnnnnnnnnnnn nenn 11  2 3  Connecting the printer to the host computer            u  2ssrsssnnsnennnnnnennnnnnnnnnnnnnnnannennnnnnnn 12  2 4  In
3.  as the        Documents  file selected in the     Music          Pictures  illustration on the right     3  Follow the instructions r  Seagull Driver Wizard    in the installation  Welcome to the Seagull Driver Wizard  wizard  Q  This wizard helps you install and remove printer drivers   4  Select  Install printer  What would you like to do   drivers  to start with              D  Upgrade printer drivers  the driver installation    Remove printer drivers  5  Specify your printer  p y y p   Seagull Driver Wizard    model and continue                      facturer and model determine which printer driver to use   with the installation  er 0      Specify the model of your printer   Printer Model 4  Citizen CL S300  Citizen CL S400DT  Citizen CL S400DTC  Citizen CL S400DTJ  Citizen CL S400DTZ  Citizen CL 5520  _ Citizen CL 5521 E  Source  C  Seagull Br    le L  nen                                 13                                                                                           start copying the driver    files                 6  Specify the port used  P y P   Seagull Driver Wizard     to connect the printer    Specify Port  to the host computer A port is used to connect a printer to the computer   Specify the port that you are using  If you are connecting using TCP IP or another port type  not listed below  create a new port   Port Type    FILE  Local Port E  USBOO1 Virtual printer port for USB  USBOO2 Virtual printer port for USB      Microsoft Document Imaging Write
4.  cloth dipped in alcohol    The label stock does not move correctly and     Check whether any label material is stuck to the   there is no printed image on some parts of the thermal print head    label    Check for errors in the application software      Check whether the starting position has been set  incorrectly     Check the power supply    There is no printed image on part of the label     gt  Check the thermal print head for dust or other dirt      Use the internal    CZ SELFTEST    command to check  whether the thermal print head will carry out a  complete print job      Check the quality of the print medium    The printed image is positioned incorrectly    Check whether there is paper or dust covering the  sensor      Check whether the label liner is suitable  Please  contact your dealer      Check the paper guide settings    A label is missed out during printing    Check the label height setting      Check whether there is dust covering the sensor              26                   The printed image is blurred    Check the darkness setting     Check the thermal print head for glue residue or other  dirt   The peeler is not functioning correctly    Check whether there is dust on the label dispenser     Check whether the label stock is positioned correctly         Note  If any problems occur that are not described here  please contact your dealer     27       Appendix    A  Printer interfaces  USB port    Connector type   Type B       Function VBUS   D    De      28    
5. CITIZEN              TT    Thermal Label  amp  Barcode Printer    CL S300  User s MANUAL    lege OS    a                           FCC COMPLIANCE STATEMENT  FOR AMERICAN USERS    This equipment has been tested and found to comply with the limits for a CLASS A digital device   pursuant to Part 15 of the FCC Rules  These limits are designed to provide reasonable protection  against harmful interference when the equipment is operated in a commercial environment  This  equipment generates  uses  and can radiate radio frequency energy and  if not installed and used  in accordance with the instructions  may cause harmful interference to radio communications   Operation of this equipment in a residential area is likely to cause harmful interference in which    case the user will be required to correct the interference at own expense     EMS AND EMI COMPLIANCE STATEMENT  FOR EUROPEAN USERS    This equipment has been tested and passed with the requirements relating to electromagnetic  compatibility based on the standards EN 55022  2010  CISPR 22  Class A   EN 55024  2010  IEC 61000  4 Series EN 61000 3 2   2006 A1 2009 A2 2009  amp  EN  61000 3 3 2008  The equipment also tested and passed in accordance with the European  Standard EN55022 for the both Radiated and Conducted emissions limits     CL S300  TO WHICH THIS DECLARATION RELATES  IS IN CONFORMITY WITH THE FOLLOWING STANDARDS    EN55022   2010  Class A   EN55024   2010   IEC 61000 4 Series   EN61000 3 2    2006 A1 2009 A2 2009  
6. CITIZEN SYSTEMS AMERICA CORPORATION  363 Van Ness Way  Suite 404   Torrance  CA 90501  USA   Tel   310  781 1460   Fax  310  781 9152   http   www citizen systems com    CITIZEN SYSTEMS EUROPE GmbH    Mettinger Strasse 11 Park House  643 651 Staines Road  D 73728  Esslingen Feltham  Middlesex  TW14 8PA  Germany United Kingdom   Tel   49  0  711 3906 400 Tel   44  0  20 8893 1900  Fax  49  0  711 3906 405 Fax   44  0  20 8893 0080    http   www citizen europe com    CITIZEN SYSTEMS JAPAN CO   LTD   6 1 12  Tanashi cho  Nishi Tokyo shi   Tokyo  188 8511  Japan   Tel   81  0  42 468 4608   Fax  81  0  42 468 4687    http   www  citizen systems co jp EAZI00E201    PMC 1303    
7. he printer may  not recognise the black marks because they are outside the sensor range  When using label stock    with black marks  you should therefore observe the following restrictions     A     Label Guide    Reverse side of Label stock                  T       Sensor Box    For 118 mm wide label stock  the black marks should have the following positions and sizes   e          lt  10 05 mm high   e B lt 1 95 mm high   6   0  lt  8 1 mm high    5    5 3  Troubleshooting                         Problem Solution   The printer is switched on but the LEDs do not    gt  Check the power supply    light up    The LED lights up orange  ERROR  and   Check whether is an error in the software settings or   printing is interrupted  the print commands      Replace the print medium with a suitable medium      Check whether there is a label jam      Check whether the label stock is finished      Check whether the print mechanism is closed  the print  head is not positioned correctly       Check whether the print medium is covering the  sensor    The label stock passes through the printer but    gt  Please make sure that the label stock is loaded the   no image is printed  right way up and that it is suitable material      Choose the correct printer driver     Choose the correct label stock and a suitable printing  mode    The label stock jams during printing    Clear the paper jam  Remove any label material left on  the thermal print head and clean the print head using a  soft lint free
8. ish loading the    labels        10       2 2  Installing the label roll holder          1  Pull the label roll  holder out as far as    it will go     2  Fold out the label  supply hub as    shown in the       illustration     3  Now rotate the label  roll holder to return  the label supply hub  to its original  position  Press    down the label       supply hub until it    clicks into place     A  To load label stock  with a 1  core  the  locking notch must  be at the top of the  label supply hub     B  To load label stock  with a 1 5  core  the  locking notch must  be at the bottom of  the label supply  hub      Note    The hub is also marked  on both sides to indicate  the core size  as shown    in the illustration                 2 3  Connecting the printer to the host computer   1  Please make sure that the printer is switched off    2    Connect the power code to the printer  then connect to the electrical outlet   3  Connect the printer with the host computer via the USB port    4  Switch on the printer  The LED indicator should light up                                   2 4  Installing the driver                                                                               1  Insert the product CD    inthe CD DVD drive of    the host computer and GO  5  open the  Windows Organize v Share with v Burn New folder  Drivers  folder on the 3  Favorites  CD     Desktop  de Downloads    Recent Places  2  Execute the file with Citizen 7 31 2  2 Libraries    exe  the same icon
9. ness  0 003     0 06 mm  Min    0 008     0 20 mm  Max   Label roll diameter  Max  5     127 mm   Core diameter  1     1 5     25 4 mm  38 1 mm              Software    Label design software  BarTender  Driver  Windows 2000  XP  Vista  7  8  Windows Server 2003  2008  amp  2012       Interfaces    USB Device       Control Panel    One Tri color LED  Power  Green  Orange and Red   Control key  FEED       Power    Environment    AC100 240V 1 6A  Max  50 60Hz  Operation temperature  41   F to 104  F  5  C to 40   C   Storage temperature   4  F to 122  F   20  C to 50  C        Operation  30 85   non condensing                    Humidity  Storage  10 90   non condensing   Agency  CE EMC   FCC Class A  CB  UL  c UL  CCC  Approvals  Length  222 mm  Dimension Height  178 mm  Width  168 mm  Weight 2 0Kg    excluding consumables  Options Label Dispenser           Specifications are subject to change without notice  All company and or product names are    trademarks and or registered trademarks of their respective owners        Minimum print height specification compliance can be dependent on non standard material    variables such as label type  thickness  spacing  liner construction  etc  Citizen is pleased to test    non standard materials for minimum height printing capability        1 3  Getting to know your printer       LED indicator       FEED function button       Printer cover                                Release buttons          Print head release lever       Label roll h
10. older       Print mechanism       Label supply hub       Label guides          olaja  ofn       Front cover                                                                                                                                                                                                             Platen cover                                                                                                                                                                                           2  Label sensor  3  Platen roller  il 1 3  1 N          El H   NM    2 NI E3 a Es al 4  1  ON OFF switch  2  Power socket  3  Feed slot for continuous labels  4  USB port                                                                            2  Printer setup    2 1  Loading the label roll       1  Place the printer on a  flat surface and open    the printer cover              2  Lift the label roll holder  and pull it out as far as    possible     3  Install the label roll on    the label supply hub                 4  Now press the label roll  holder down until it    clicks into place     5  Return the label roll  holder to its original    position                       N 5        gt       N  f ff                                                                                           Pass the label under    6     the paper guides and    pull it forward     Adjust the paper guides    7     to the width of the label    liner        Close the printer cover    8     to fin
11. ote   The label stock should be at  least 25 mm high            Suggestion   When using the label dispenser   set the stop position to 9 mm   14  Pass the label liner  through the printer and    dispenser as shown in the       illustration                                                                                15  Fold up the dispenser    cover to close it                    22          16  Switch on the printer and  press the FEED button to    measure the label stock                             23       5  Maintenance and adjustment    5 1  Cleaning the print head       Dirt on the print head or glue residue from  the label liner may result in inadequate  print quality  The printer cover must  therefore always be closed  Keeping dirt  and dust away from the paper or labels  ensures a good print quality and a longer  lifespan of the print head  Here is how you    clean the print head     1  Switch off the printer   2  Open the printer cover     To remove any label residue or other       dirt from the print head  see blue  arrow   please use a Citizen head    cleaning pen or a soft lint free cloth       dipped in alcohol                        Note 1   The print head should be cleaned once a    week      Note 2   Please make sure that there are no metal  fragments or other hard particles on the    soft cloth used to clean the print head           24       5 2  Labels with black marks    If you are using black mark label stock that has the printer s maximum feed width  t
12. r Port  Local Port  SHRFAX  Fax Monitor Port EB  XPSPort  Local Port b    Create Port        Configure Port     7  Entera printer name     Seagull Driver Wizard    The printer will be  Specify Printer Name  listed under this name Names are used to identify the printer on this computer and on the network   in the  Printers and Enter a name for this printer   Faxes  folder Printer name    E use this printer as the default printer  8  Specify whether or not a o in ali        you want to share the Wi mates tenn     Share name   Citizen_CL 5300  printer with other  network users and  assign the printer a  share name   9  When you have r    A 5 Il Driver Wizard    configured all the e  settings  a summary of Completing the Seagull Driver Wizard  the printer settings is  displayed  which you A new printer will be installed using the following settings   should check  Name  Citizen CL 5300  Share name   lt Not Shared gt   Port  USB001     Default  No  10  Ifall settings are                            Model  Citizen CL 5300  correct  click Finish to u Jamaa    To begin the driver installation process  dick Finish                    14             11     Once copying is  complete  the new  printer should be  visible in the  Printers    and Faxes  folder              OO ES    Control Panel    Hardware and Sound    Devices ar    Add a device Add a printer    4 Printers and Faxes  1     Citizen CL  300             15       3  Operator panel    3 1  FEED button   When you press the FEED bu
13. stallihng therdriver     nn a a ee AE N EE 13  3  OPERATOR             16  Sl FEED DU EEE ee ER Set e heats 16  3 25 LED Status  il A ti TO FE E nds 16  0 17        ee eee nA eee eek O ee ek ag 18  4  ACCESSORIES aan 19  4 1  Installing the label dispenser                   244r444440nnnnnnnennnnnnnennnnnnnnnnnnnnennnnnnnennn nn ernennen 19  5  MAINTENANCE AND ADJUSTMENT           uu2444400000nnnnnn nenn ann 24  5 1  Cleaning the print head                        4ursnssnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 24  5 2  Labels with black Marks       25  9 3  Troubleshooting die ii ine 26  APPENDIR   gt  28  A  Printer       28    1  Barcode printer    1 1  Box content  Please check that all of the following items are included with your printer     Power cord          4    Barcode printer    Quick Start guide    CD  with BarTender label software   User s manual        CL S300    1 2  Specifications       Model  Print Method    CL S300    Direct Thermal          Resolution 203 dpi  8 dot mm   Print Speed 4 IPS  102 mm s   Print Width 4 25     108 mm        Print Length    Min  1 5     38 1 mm                      Memory 64KB Flash  4MB for user storage    16KB SDRAM  No user storage   Sensor Type    Adjustable reflective sensor  Fixed transmissive sensor  central aligned  Types  Continuous form  gap labels  black mark sensing  and punched hole   label length set by auto sensing or programming  Media Width  1     25 4 mm  Min    4 64     118 mm  Max        Thick
14. tton  the printer moves the label to the defined stop position  If you  are using continuous media  pressing the FEED button will move label stock until you release the  button again  If you are using individual labels  pressing the FEED button will move only one    label     3 2  LED status                               LED  Status Description  indicator   gt  lt   SD  Green Standby mode  The printer is ready for operation   Orange The printer has detected an error         Error mode   flashing   see Section 3 4  Error alerts           16    3 3  Self test  The self test function helps you find out whether the printer is functioning normally     To generate the self test  install media in the printer as described elsewhere     Then switch on the printer holding down the FEED key  The printer will beep ONCE and the LED  will light orange  After three seconds  the printer will beep THREE times and the self test will be  produced     The printer prints the following test page     CL S300    Firmware version  V 1 000    Release Date   Jan 23 2013 19 03 20 01   USB S N FFFFFFFFFF       17       3 4  Error alerts       LED          sha  Beeps Description Solution  indicator  Possible reasons  the print medium  has become trapped around the  rubber roll  the sensor cannot detect  Orange 2x2beeps Media error  a gap or black mark between the  labels  there is no paper  Please  reset the sensor   Orange  None Print head overheat Wait for the print head to cool off   flashing          
    
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