the cellphone for seniors
Contents
1. 31 Installing the Battery amp SIM Card 32 SIM Card Installation Diagram 33 Battery Installation Diagram 34 Warranty to the Original Purchaser 35 Intended Usage SESSE EES nananana 36 Disposal 36 FCC RF Exposure Information amp Statement 37 Address and Contactinfo 38 Safety Precautions 1 Oo N When using this unit basic safety precautions should always be followed to reduce the risk of fire electric shock or personal injury Read and understand all instructions Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this unit near water such as bathtub shower or pool Immersion of this unit in water could cause an electrical shock Place the unit securely on a stable surface Serious damage and or injury may result if the unit falls Do not cover slots and openings on the unit They are provided for ventilation and protection against overheating Install the unit in a place where it cannot be walked on Never push any objects through slots in this unit This may result in the risk of fire or electric shock Never spill any liquid on the unit To reduce the risk of electric shock do not disassemble this unit Contact Snapfon if service or repa2. SeniorTech LLC 100 Cherokee Blvd Ste 216 Chattanooga TN 37405 800 937 1532 website www snapfon com email customerservice seniortechllc com 38
3. You have Voicemail s Bluetooth You have SMS Text Message s Hands Free Headset Keypad Lock Engaged Silent Mode Engaged 11 External Features High Intensity LED Flashlight Switch up ON Switch down OFF Keypad Lock Slide this switch to the down position to lock the keypad and prevent unintentional dialing Slide it back up to unlock and use as normal Calls can still be answered when the keypad is locked Camera Launch Button Long press this button to launch the camera Once the camera is open press this button to take a picture See page 22 for a full list of functions and features Button This button adjusts the phone s volume and also moves through various menus See Key Functions on page 15 for a full description Lanyard Connection Use with our optional lanyard 12 Headphone Port Plug in a qualified Snapfon or Nokia 3 5mm headset to use your Snapfon ezTWO hands free headset Power Port The Snapfon ezTWO uses a mini USB connection to charge the phone with your wall charger car charger or your computer s USB port Keypad The keypad will be used for dialing phone numbers entering text for contacts and SMS text messages controlling many of the phone s features progressing through menus making calls and terminating them 13 Diagram of External Features Lanyard Connection amp Flashlight Camera CP Flashlight Launch On Off Camera amp SOS Button Network 12 45 Wed May
4. arrow on the navigation button and set the time using the numeric keypad use hh mm format Press the down arrow again to move to the AM PM field and use the button to select either AM or PM Press the down arrow again to move to the Repeat selection This allows you to select using the button whether the alarm will go off one time Once or if you would like it to go off at the same time every day Everyday or if you would like it to go off on only certain days Custom If you selected Custom pressing the down arrow again will take you to the day selector where you can program what days the alarm should go off Use the button to progress through the days and the Left Option button to turn the day On or Off Press the down arrow button 2 times and then press the Left Option button to select the alarm tone you would like to use 30 Press the down arrow button again to select the Snooze time for the alarm with the button select from a range of 1 10 minutes Press the down arrow button again to select the alert type for your alarm The button will select from either Vib rate only Vib rate and ring or Ring only When you have finished press the Right Option button to select Done and save your alarm Silent IMode We know you bought this phone because of all the noise it can make but sometimes you will want it to be quiet and we want it to be easy to make it do that To engage or disengage Silent Mode fro
5. e Increase the separation between the equipment and receiver e Connect the equipment to an outlet or a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The SAR limit allowed by the FCC USA is 1 6 W kg watts per kilogram averaged over one gram of tissue The Snapfon ezTWO FCC ID ZXL EZTWOB has been tested against this SAR limit The highest SAR value reported under this standard during product certification for use at the ear is 0 749 W kg and when properly worn on the body is 1 071 W kg This device was tested for typical body worn operations with the back of the handset kept 1 5 cm from the body 37 To maintain compliance with FCC RF exposure requirements use accessories that maintain a 1 5cm separation distance between the user s body and the back of the handset The use of belt clips holsters and similar accessories should not contain metallic components in its assembly The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements and should be avoided NOTE The manufacturer is not responsible for any radio or TV interference caused by this equipment SeniorTech LLC dba Snapfon has not approved any modifications changes to the device made by the user Such modifications or changes could void the user s authority to operate the equipment sn9pfon Please send all correspondence and RMA s to
6. oh ee N eee oat 18 QUUDOX 18 N AE EO NO ER Ee EO 18 Delete Messages 18 Call History 19 Missed Calls 19 Dialed Calls 19 Received Calls 20 DeleteCallLogs 20 ThePhotoAlbum 21 The Camel AA WA dE ER dub ed ed kani 21 Camera Key Functions 22 Settings 23 Tone Settings 23 Phone Settings 23 TimeandDate 23 language 24 SIMCard 24 Speed Dial 24 Bluetooth 25 SMS8VMNumber 26 Low Battery 26 Restore Factory Settings 26 SOS Settings 27 Button Status 28 si APA AS 28 Contacts 29 Text Messages 29 Alarm 30 Silent Mode
7. pressed Siren The Siren when engaged sounds when the SOS Button is pressed and is intended to alert those around you that you need help If you prefer you may disengage the siren by selecting the Siren menu option and selecting off Disengaging the siren will not affect any of the SOS Button s other features The siren s current status will be displayed in a light blue bubble when highlighted with the white bar 28 Contacts The Contacts feature allows you to select up to four 4 contacts from your Phonebook to alert in the event of an emergency Important If you have oneCall Mobile Monitoring leave oneCall in the first position and NEVER delete it from your Phonebook You may select any other three 3 contacts from your Phonebook for positions 2 3 and 4 If you do not have oneCall Mobile Monitoring we encourage you to select 911 for position 1 Text Message The Text Message option allows you to customize the SMS text message that will be sent to your Contacts when the SOS Button is pressed The default message pre programmed into the phone is Emergency please help 29 Alarm The Snapfon ezTWO includes an alarm which will allow you to set up to 4 different alarm times with their own individual characteristic tones To set an alarm go to the Alarm menu highlight any of the 4 alarm positions and press the left option button to Edit Use the button to turn the alarm from off to on Press the down
8. send the caller a SMS text message add the caller to your Phonebook or delete the call from the call record Missed Calls The Missed Call listing displays any calls that were not answered with the newest call at the top As each line is highlighted with the white bar the time the call was missed will be displayed in a light blue bubble To call the number back either hit the green Send button or view all of your options by pressing the Left Option button Dialed Calls Dialed Calls will display any calls you have made with the most recent at the top Like the Missed Call list you may redial one of these numbers by highlighting it and pressing the Send button or you may see all of your options by pressing the Left Option button 19 Received Calls Received Calls will display any calls made to your phone number with the most recent at the top Like the Missed and Dialed Call lists you may redial one of these numbers by highlighting it and pressing the Send button or you may see all of your options by pressing the Left Option button Delete Call Logs Delete Call Logs allows you to delete Dialed Missed Received or All calls Simply highlight which you want and press the Left Option button 20 Photos The Photo Album The Photo Album displays thumbnails of every picture taken To select a photo to view use the up down arrow button to move the red highlight box to the picture you wish to view Once high lighted pr
9. the reason for the return This warranty does not apply to damage as a result of shipping misuse abuse neglect accident exposure to any type of moisture or damage from voltage fluctuations as a result of thunderstorms or other events causing power surges This warranty is void if batteries other than Snapfon authorized or recom mended batteries listed in your ezTWO Owner s Manual have been used 35 If a problem develops due to a third party battery or charging adapter please contact the manufacturer of that accessory EXCEPT AS PROVIDED HEREIN THERE ARE NO OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED WRITTEN OR ORAL INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FURTHER THERE SHALL BE NO LIABLITY TO PURCHASER FOR SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER INCLUDING BUT NOT LIMITED TO LOST PROFITS RESULTING FROM ANY BREACH OF WARRANTY Intended Use This mobile telephone is durable and intended for mobile use It is to be protected from moisture and impacts Do not expose to prolonged direct sunlight Improper use may lead to damage of product and could be associated with hazards such as electrical shock or fire The entire product may not be altered or rebuilt nor may the housing be opened The power adapter is designed for use in household wall outlets with public electricity grids of 100 240 VAC 50 60 Hz Disposal Packaging and packaging aids are recyclable and
10. up to 250 contacts to your SIM card Contacts may be added manually with the Add new contact feature To make a call from the Phonebook simply move the white highlight bar over the contact s name and press the green Send button To see the full list of options for a contact move the white highlight bar over their name and press the Option Left button Scroll through the list of options using the Navigation button and press the Option Left button on any option you choose To return to the Phonebook press the Option Right button To return to the Home Screen press the red Power button Options 1 Call Allows you to call the contact 2 View Allows you to see the name and phone number of the contact 3 Edit Allows you to edit the name and or phone number of the contact 4 Send text Allows you to write and send a text message 16 5 Send PIC Allows you to send a picture in a text message requires MMS data plan 6 Delete Deletes the contact permanently Messaging The Messaging menu allows you to read and write both SMS text messages and MMS Multimedia Messages MMS is only supported if your cellular service includes a data MMS messaging capable plan Write Message To write a message use numbers 2 9 on the keypad to enter letters and O to enter a space The button will change text between upper and lower case English Spanish and Numbers The Right Option button functions as a backspace short press
11. 15 Menu Names Keypad Lock On Off Volume USB Port amp Headset Port 14 Key Functions Button Option Left Right Send Answer Green End Power Red Button Navigation Button 1 2 9 Function s Selects command displayed in the bottom left and bottom right corners of the screen Incoming Call Press once to answer call Outbound Call Press once after entering a 7 or 10 digit phone number to place a call Standby Mode Home Screen Press once to see All Calls Phone Off Press for 3 5 seconds to turn phone on Phone On Press and hold for 3 5 seconds to turn phone off Operating Press once to End Call From Any Menu Screen Press once to return to Home Screen Operating Press to adjust speaker volume Standby Mode Home Screen Adjusts ringer volume Any Menu or List Move Up Down Short Press Dial 1 Long Press Call Voice Mail Short Press Dial numbers 2 9 Long Press Dial speed dial contact if assigned Standby Dial 0 Operating Press and hold to engage Speaker Text Entry Inserts a space between characters Camera Press to take a picture Standby Press to dial Text Entry Press to change Case Language amp Numbers Standby Press once to dial twice to dial or three times to dial P for international numbers Text Entry Press to bring up punctuation options 15 The Menu Phonebook The Phonebook allows you to store
12. KU Eun sn pfon the cellphone for seniors Model ez WO Owner s Manual Tech Data GSM 850 900 1800 1900 MHz Battery Li lon 3 7V 1000mAh Dimensions 118 5 x 57 5 x 15 3mm Weight 90 g o M3 T3 C Hearing Aid Compatible Table of Contents Safety Precautions Getting Started Turning on the Phone Setting up Voicemail Waki Call ER AA AA AE Answering an Incoming Call Ll llrn DisconnectingaCall Call Waiting ConferenceCall The Snapfon Home Screen External Features High Intensity LED Flashlight Keypad Lock Camera Launch Button 10 10 Jk Lanyard Connection 12 Headphone Port 13 Power Port came bas ld EERDER REPE EE 13 Keypad 13 Diagram of External Features 14 Key Functions 15 The Menu 16 Phonebook 0 2 SS eee eee eee ee 16 ODUONS cens eee nase waco esse ead ec ATI EAE EE 16 Messaging 17 Write Messages 17 InboK 18 PAR ee Be cee
13. art up chime and the screen animation begins Setting Up Voicemail After the phone has powered on press and hold down the 1 button on the phone s keypad until it begins to call your voicemail box When the call connects simply follow the spoken instructions Making a Call With the phone powered on enter the 10 digit phone number of the person you wish to call and press the green Send button 8 Answering an Incoming Call When the phone rings and or vibrates press the green Send Answer button to answer the call Disconnecting a Call Press the Red Power button to end a call at any time Call Waiting While a call is engaged press the Answer or Ignore Option Buttons when the second incoming call is displayed To swap between lines when call waiting is in use select swap from the Options menu or press the green OK Send button one time Conference Call After answering a second call Call Waiting Select Options then select Conference to merge both lines The Snapfon Home Screen E di Network 0 1 27 Fri Apr 19 Menu Names Field Definitions im T 1 Signal Status Indicator 5 Time 2 Battery Charge Indicator 6 Date 3 Icons 7 Option Left 4 Cellular Service Type 8 Option Right 10 Icons HI la lli alila ef AGE g SIDO SOS Button Enabled Ring Only Vibrate 8 Ring Vibrate Only Alarm Set Missed Call
14. d your phone s password to do this Be prepared restoring your phone s factory settings will take the phone back to its original state and eliminate all of your customized settings but you will retain any information saved to your SIM card such as contacts and pictures 26 SOS Settings The SOS Button is the feature that sets Snapfon apart from every other senior phone on the market This button is capable of emitting a loud siren sending text messages to as many as 4 contacts in your phonebook and dialing the same contacts until it reaches either an answer or a voicemail box all at the press of a button When someone does answer your emergency call the Snapfon immediately becomes a speakerphone This section will tell you how to get the most out of the SOS Button Note f you purchased your phone with ezContacts your SOS Button may already have contacts loaded If you ordered a Premium Plan with oneCall Urgent Monitoring Service the SOS Button will be pre programmed with oneCall s phone number in the 1st position It is critical that you do not modify or delete oneCall from your SOS Button s 1st position 27 Button Status The button status option allows a user to completely turn their SOS button off or back on The button s current status will be displayed in a light blue bubble when highlighted with the white the top left of the home screen Please be aware that if the SOS Button is turned off it will NOT work if
15. es It also allows you to turn the speaking keypad feature On Off and adjust its volume Phone Settings The Phone Settings menu allows you to set the time amp date language and SIM card information Time and Date To set the time amp date enter the 4 digit time using the number buttons Move to the AM PM field using the down arrow on the navigation button and set it with the button Use the down arrow button to navigate to the date field and enter the 2 digit month 2 digit day and 4 digit year using the numeric keypad When done press the left option button and the changes will be saved 23 Language The Snapfon ezTWO supports both English and Spanish To change to Spanish rather than the default English highlight and enter the language option then highlight the language you prefer to use and press the left option button to save your selection SIM Card The SIM card menu allows you to see memory status copy contacts and delete all contacts Speed Dial Speed dial is a convenient way to call contacts from your phonebook by pressing a single button The speed dial menu will allow to totally turn off speed dial and turn it back on if you have turned it off or to select up to 8 of your contacts to assign to the speed dial contact list 24 Bluetooth ea The Snapfon ezTWO includes Bluetooth technology to allow you to connect to other Bluetooth devices such as your car or a hands free headset The Bluet
16. ess the Left Option button for the option to View Rename or Delete the picture or Delete all to delete all photos stored in your camera note this can NOT be undone The Camera The Snapfon ezTWO includes a 3 megapixel camera with a number of useful features The following is a list of buttons and their associated functions 21 Camera Key Functions Button Navigation Button Camera Button Send Green or O Button End Power Red Button Function s Controls up to 2X zoom Takes a picture Exits the camera Control the exposure brightness of an image before taking a picture Select the desired Image Size before taking a picture 160x120 320x240 or 640x480 Select the desired Image Quality before taking a picture Low Normal or Good Select the desired Effect Setting before taking a picture Normal Grayscale Sepia Sepia Green Sepia Blue or Color Invert Select the desired White Balance before taking a picture Auto Daylight Tungsten Fluorescent Cloudy or Incandescent Set the Delay Timer No Delay 5 10 or 15 seconds Press the shutter to initiate the timer Select whether to take continuous shots when you take a picture Off 1 3 or 5 shots Press to turn off on screen camera function icons 22 Settings Tone Settings The Tone Settings menu allows you to set the ring tone alert type and volume for incoming calls voicemails and incoming SMS text messag
17. ir work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock during subsequent use 6 10 Do not expose the unit to extreme temperatures such as areas near a hot radiator or stove or in a hot car 11 Do not place lighted objects such as candles or cigarettes on the unit 12 Do not use this unit to report a gas leak in the vicinity of the leak 13 Power off mobile telephone in hospitals or near medical devices There should be a minimum distance between switched on phone and a pacemaker 14 Do not operate a vehicle while holding or using your mobile telephone Follow the local laws and traffic rules of the area you are in 15 Always power your mobile telephone off while in an airplane 16 Do not use near gas stations or other explosive materials 17 Never shine the LED flashlight into a human s or animal s eyes protection class 3 WARNING To prevent the risk of fire or electric shock do not expose this unit to rain or any type of moisture Getting Started Thanks for buying the Snapfon ezTWO Please read this manual thoroughly before use This section is intended for Snapfon customers who purchased their handset with a Snapfon service plan If you purchased a handset without service additional steps may be required Turning on the Phone Press and hold the red Power button for 3 5 seconds Release the button when the phone plays its st
18. l seated Figure 2 Battery Installation Diagram A Insert battery logo side up with gold contacts facing down into the compartment at an angle as shown B Press top of battery down until flat into the compartment as shown Manufacturer s Warranty for Snapfon ezTWO Handset Battery and Accessories The Snapfon ezTWO handset is warranted against defect malfunction and product failure for one year from the date of purchase Snapfon ezTWO accessories are warranted against defect malfunction and product failure for 90 days from the date of purchase The Snapfon ezTWO battery is warranted against defect malfunction and product failure for 30 days from the date of purchase The warranty covers problems or defects that are a result of normal usage At our option we will either repair it replace it with a new refurbished unit or issue a refund Refunds may be prorated based on use and condition of the returned merchandise If a problem develops during the warranty period please contact us via email or telephone 800 937 1532 for instructions regarding warranty service All warranty service must be approved prior to shipment and a RMA Returned Merchandise Authorization number should be present on the package or the shipment may be refused The Snapfon ezTWO handset should be returned with all the accessories with clear return shipping instructions that include your address phone number and a detailed description of
19. m the Home Screen e Press the Option left button to enter the Menu e Press the Navigation Button up one time to the Silent Mode icon and press OK e Navigate either to On or Off and press Select 31 Installing the BATTERY amp SIM CARD The Snapfon ezTWO is a GSM phone and requires a SIM card to operate The SIM card is a small removable chip that stores your contacts and links the handset to your cellular service e f you ordered your Snapfon with service the SIM card has already been installed e f you intend to use another carrier s service you will need to install their SIM card To Install the SIM Card 1 Remove the back cover of your Snapfon 2 Install the SIM card as shown See Figure 1 3 Install the Battery as shown See Figure 2 4 Replace the back cover Once you have completed these steps hold down the red End Call Power Button on the keypad for 3 5 seconds to turn the phone on Within a few seconds the phone will recognize the SIM card You will be able to confirm you have successfully installed an active SIM card if the Signal Status Indicator shows any number of bars and the name of your service will be displayed above the Time amp Date see page 10 box 4 32 Figure 1 SIM Card Installation Diagram A Slide SIM Card gold contact side facing down under top edge of SIM TAB as shown B Slide SIM Card gold contact side facing down under SIM TAB toward bottom of phone unti
20. ooth menu is designed to be as easy to navigate as possible e On Off Bluetooth may be turned on or off e Discoverable This option may be turned off or on to allow your phone to be easily detected by other Bluetooth devices such as your car or computer In some states use of a hands free device is required while operating a vehicle e Paired Devices This will list any devices your phone is currently paired to e Search for Devices This will allow you to search for Bluetooth devices with which to pair e Phone Name Displays your phone s name and allows you to edit it The factory programmed name is Snapfon ezTWO e Advanced The advanced menu allows you to set Audio Path Allows you to either forward audio to a Bluetooth device or leave the audio in your phone My Address Displays the phone s address should you need it to manually pair the phone to another device 25 SMS amp VM Number This menu option is to be used only in the event that your VM or SMS number must be changed due to a network or other error In this case please contact Snapfon or your service provider for assistance Low Battery The Low Battery alert is designed to notify up to 4 of your contacts that your phone s battery is low The alert may be turned off if you don t want to use it and you may customize the message sent by the phone Restore Factory Settings Restore Factory Settings allows the user a fresh start You will nee
21. or a clear long press The button brings up special characters and punctuation marks which can be scrolled through with the button on the left side of the phone and the Navigation Button up down arrows Select a character with the Left Option button You may Send your message or Save it to Drafts with the Left Option button while in the text entry screen 17 Inbox The Inbox contains all the messages that have been sent to you Draft The Draft folder contains all the text messages you have written but have not sent Outbox The Outbox stores any messages you have attempted to send but which did not actually successfully transmit The typical reason a message would not successfully transmit is if you attempted to send it in an area with insufficient or no cellular signal To re send a message in your outbox highlight the message and select Resend from the options menu Sent The Sent folder contains all of the messages you have sent to other people Delete Messages Delete Messages allows you to delete the contents of the Inbox Drafts Sent or Outbox folders independently or All Messages The All Messages option will completely delete the contents of all of the message boxes There is no way to undo this option 18 Call History The Call History menu stores a record of all Missed Dialed and Received calls Viewing any call list you will have the option to return the call see greater detail about the call
22. should be entered into the recycling process Batteries should be disposed of at local collection centers only Do not dispose of batteries in your household trash When the handset is eventually taken out of service please dispose of it at a local collection center Do not dispose of it in your household trash 36 FCC RF Exposure Information amp Statement This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This device has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna
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