USER INSTRUCTION MANUAL Autofill Wall Mount Boilers
Contents
1. Child Lock By pressing and holding the MENU and the up scroll button for 3 seconds will activate deactivate the Child Lock function When the Child Lock function is active only the Menu and the up scroll button are active to deactivate the child lock function The lock logo will blink on the screen for a couple of seconds when you press any button FILTER ic oo i Sd _ m ID BURCO 12 www gdpacatering com Set Time Press Menu and the SET CLOCK will be highlighted Press MENU to enter the SET CLOCK menu The time will be displaved and the hour values will be flashing Use the scroll buttons to select the correct value and press MENU The minute values will now be flashing Use the scroll buttons again to select the correct values To store the new set time press the MENU button this will also take vou back to the SET UP menu To exit the SET UP menu press the standbv button SET CLOCK SCREEN SETTINGS I SET CLOCK LANGUAGE 08 24 ECO MODE Set Temperature Use the scroll to navigate up and down to adjust the temperature 98 degrees is the default tempera ture The down scroll button will decrease the temperature Press the MENU button to set FILTER BURCO 98 C READY Screen Settings Press MENU and navigate down using the SCROLL button until SCREEN SETTINGS is highlighted and then press MENU For the backlight brightness the values will flash Use the SCROLL buttons to choose th2. URCO COMMERCIAL USER INSTRUCTION MANUAL Autofill Wall Mount Boilers BURCH v AA g v E zE Please read and Koop eS Burco Warranty instructions 1 Year Parts 1 Year Labour UK HELPLINE F s 0844 815 3755 n m 083262902 03 03 15 Contents 1 0 Aboutvour Product Mv Product please complete this section page 3 Introduction page 4 Warrantv page 4 Important Information page 5 Installation page 5 Before Connection to the Power Supplv page 7 Water Connection page 7 Electrical Connection page 7 Overflow amp Drainage page 8 Other Safety Considerations page 8 Product Specification page 9 Parts Diagram page 10 2 0 User Guide Controls page 11 Connections amp Overflow page 12 Operating the Appliance page 12 After Use page 15 3 0 Maintenance amp Spare Parts Cleaning Instructions page 15 Descaling page 17 Disposal page 18 Replacements Parts page 18 Wiring Diagram page 19 4 0 Troubleshooting amp FAQ s Fault Codes page 20 FAQ s page 21 Notes Comments page 22 Contact Information page 23 EUROPEAN DIRECTIVES As a producer and a supplier of cooking appliances we are committed to the protection of the environment and are in the compliance with the WEEE directive All our electric products are labelled accordingly with the crossed out wheeled bin symbol This indicates for disposal purposes at end of life that these products must be taken to a recognised collection points such as
3. Do not use the boiler if it has been damaged in any way Do not use accessories or attachments which Burco have not recommended as they can cause hazards Always switch off empty and disconnect the auto fill water boiler before moving the unit WARNING To avoid being scalded when the water boiler is in operation or has been switched off keep hands away from any steam Be particularly careful not to touch any hot surfaces especially when descaling the product Product Safety The water boiler is only to be installed in locations where it is overseen and where mainte nance is restricted to trained personnel Always turn the appliance off after use and allow it to cool down Once it has cooled down unplug before adjusting moving or cleaning WARNING Extreme caution must be used when moving this unit as it is very heavy WARNING Metal surfaces may become very hot whilst in operation Use caution when touching these surfaces Before Connection to the Power Supply Remove all packaging and plastic coating from the appliance Check the unit has not been damaged in any way during transportation If any damage is found it MUST be reported to our After Sales department immediately by calling 0844 815 3755 Remove any protective coating from the outer panels Check the available power supply corresponds to that shown on the rating label of the appli ance Water Connection Connection to the cold water supply and the app
4. e Keep the exterior surfaces of the boiler clean and dry at all times e Do not touch hot surfaces Always use handles or knobs e Do not immerse the appliance in water or other liquid and always ensure the electrical connec tions are kept dry e Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner Ring the helpline number for advice on examination and repair e The use of non Burco attachments or tools may cause fire electric shock or injury and will invalidate warranty e Do not use abrasive cleaners on the outside of the appliance as they may scratch the surface Only clean with a soft damp cloth e Donotuse the appliance for anything other than its intended purpose e Scale formation within hot water appliances is problematic and more so in hard water areas Damage to the appliance caused by excessive scale build up may invalidate the warranty see notes on de scaling e Use only the supplied parts with the appliance Introducing foreign components not approved by the Manufacturer may cause tainting of the water and may also invalidate your warranty e Do not place foreign objects in the tank of the appliance BURCO 8 www gdpacatering com Important Do not use a water jet to clean this appliance Important Do not use this appliance in an area a water jet can be used e Maintenance other than cleaning and descaling should be carried out by th
5. setting My boiler displays CHANGE FILTER a Replace filter and reset the filter counter The water from the tap is cold a Check appliance is connected to mains power and set temperature at the desired setting The water in my appliance has a strange taste a All new appliances must be heated and drained to sanitise What Warranty does my water boiler have a Your Burco appliance comes with a 1 year parts and 1 year labour warranty Please see the Warranty section on page 4 for details Can I purchase an extended warranty a Yes Burco also offers customers the opportunity to purchase extended warranty for added piece of mind Please refer to the Warranty section on page 4 for further details Can I purchase any replacement parts a Yes we have a number of replacement parts available If you require any spare parts please do not hesitate to contact our Spares department on 0844 815 3755 and they will be happy to assist BURCO 21 www gdpacatering com Notes amp Comments BURCO PLOMMER CIAL www gdpacatering com 22 Sales Orders email sales gdpa co uk tel 0844 815 3755 opt 1 fax 0844 248 4123 e After Sales email info gdpa co uk tel 0844 815 3755 opt 2 fax 0844 248 4123 Spare Parts email info gdpa co uk tel 0844 815 3755 Opt 3 fax 0844 248 4123 Marketing Enquiries email marketing gdpa co uk tel 0844 815 3755 Opt 5 fax 0844
6. YOUR WARRANTY BURCO 16 www gdpacatering com Descaling The descaling procedure must be performed by trained personnel as it requires the removal of pan els from the boiler and access to live electrical components Alwavs use a descaling agent suitable for stainless steel l 2 3 4 O O N p pa 10 11 12 13 14 15 16 Isolate the boiler from electrical supply Allow the water to cool to approximately 60 C Drain the boiler down through the dispensing tap Lock the dispensing tap in the open position and remove the outer casing by removing 1screw from the top of the appliance and 4 screws from the base of the appliance shown in image 1 2 and pull the entire outer case assembly forward image 3 This will give access to the water tank Remove the insulation on top of the tank remove 4 screws image 4 and remove the tank lid Add descaling agent in accordance with manufacturers instructions Re fit the tank lid insulation and outer casing assembly Turn on the electricity and allow the boiler to operate normally for approximately 45 minutes Isolate the boiler and allow to cool down Drain the boiler down again through the dispensing tap Remove the tank lid again to inspect the tank and level detectors for scale deposits Drain the tank completely using the service valve and a suitable vessel When empty ensure the valve is closed Re fit tank lid ensuring the gasket is sealing the top of the tank c
7. Your Burco water boiler comes with a 1 year parts and 1 year labour warranty from the date of pur chase Registering your product and activating your Burco warranty couldn t be easier Do not hesitate to call 0844 815 3755 and after choosing the After Sales option one of our advisors will be happy to assist you with this Alternatively you can register your product online at www burco co uk Simply click on the Our War ranty tab located towards the top of the page and then choose the Activate Warranty option from the drop down menu In the unlikely event of breakdown please contact us on 0844 815 3755 and choose the After Sales option for assistance Your warranty is given subject to the appliance being used in accordance with the instructions sup plied and on the supply voltage marked on the rating label It is also subject to fair wear and tear con ditions It does not cover consequential damage arising out of any failure acceptable under warranty nor does it cover damage resulting from misuse accident or unauthorised alterations to the appliance Remember You will need to quote the serial number of this unit which can be found on the rating label located on the back of the appliance as well as providing proof of purchase The products are intended for commercial use as detailed in these instructions The Company has a policy of continuous improvement in product quality and design The Company therefore reserves the righ
8. e Electronic Controller e Tap e Filter Head e Filter Cartridge For further information or to purchase any spare parts please do not hesitate to contact our Spares Department on 0844 815 3755 Please ensure that you have your model and serial number of your product The serial number can be found at the rear of the appliance REPLACEMENT FILTERS CAN ALSO BE PURCHASED FROM OUR SPARES DEPARTMENT BY CALL ING 0844 815 3755 BURCO 18 www gdpacatering com Installation Dimensions 300mm l ee i SNY 404mm 5 7 5L 255mm 3L BURCO 19 www gdpacatering com 4 0 Troubleshooting Fault Codes Vour boiler is fitted with a fault svstem that is able to detect fault conditions Some of the conditions are less serious and the boiler will continue to operate normallv while other faults are more serious and will disable the appliance Before calling the service line make sure that the appliance is switched off at the main supply Draw off a small amount of after and then switch back on after 10 minutes If the fault continues please call the service line for advice QR codes that appear on the screen can be scanned using an iPhone Android and Windows device which will take you to the GDPA website CAUSES ACTION DESCALE is displayed when the Descale the boiler with a commercial descaler water boiler detects that it has scaled up that is suitable for stainless steel BURCO see section The boi
9. 248 4123 For all International Non UK Enquiries email info gdpa co uk tel 44 151 493 3281 fax 44 151 248 4123 e Address Glen Dimplex Professional Appliances Stoney Lane Prescot Merseyside L35 2XW e For any other information please visit www gdpacatering com BURCO 23 www gdpacatering com
10. R TEMP FILLING eS Menu Move on button Filter life Status information Status indicator Described fault indicates when t o change filter Fault Heating Ready ECO Screen Control non filtration models Power button Green LED Indicates unit is on Red LED Indicates appliance requires descaling or maintenance Green Appliance is on Red Appliance requires descaling or maintenance Power button Turn appliance on off WARNING FAILURE TO DESCALE YOUR BURCO WATER BOILER ON A REGULAR BASIS WILL INVALIDATE YOUR WARRANTY BURCO LI www gdpacatering com Connections amp Overflow Connection to a water supply Remove the outer casing see installation Push Blue pipe into the grey fitting Push blue pipe into this fitting Connection to mains water supply The other end of the blue pipe can be fitted with the same type of grey fitting which is connected to your main water supply To start the boiler plug it in and turn on the mains power then hold the Power button for 10 seconds Ensure boiler is connected to the mains water supply Operating the Appliance Screen Display The LCD screen will illuminate with the Burco brand logo The default temperature and the time will flash waiting to be set The hour figure will flash Use the scroll buttons and press MENU to set when the correct time is shown To change default temperature press UP DOWN arrows to adjust to required temp
11. deration should be given for serving requirements e Ensure that safe operational access to the appliance is unrestricted e Do not site the appliance directly beneath wall cupboards other wall mounted appliances and low ceilings that are susceptible to damage from water vapour e Where the appliance is to be wall mounted it is recommended that the safe working height from the floor to the tap is approximately 1400mm e Donotuse your water boiler outside e All Burco water boilers should be installed 100mm from any adjacent surfaces e Do not place appliance on or near hot surfaces BURCO 6 www gdpacatering com Do not allow your appliance to freeze If this happens do not operate the appliance and contact the manufacturer Appliances to be operated in ambient temperature 5 C 30 C Important This appliance is only to be installed in locations where it is overseen and maintenance is restricted to trained personnel Supply Cord The supply cord should reach from the wall socket the auto fill water boiler without straining the connections Do not let the cord hang over the edge of the table or the counter and keep it away from any hot surfaces Do not let the lead run across an open space e g between a low socket and table Do not place the auto fill water boiler where the mains lead could fall into a sink Do not continue to use the water boiler if a fault is indicated Refer to Fault codes section of the handbook
12. e backlight brightness which is between 1 5 Hold MENU to store Now the contrast values will flash Repeat for the contrast Hold MENU to store and to exit SET CLOCK SCREEN SETTINGS SET BACKLIGHT LANGUAGE SET CONTRAST ECO MODE Language Press MENU and navigate down using the SCROLL button until LANGUAGE is highlighted the press MENU Scroll down to which language vou want Hold MENU to store andexit Other languages that are included are Luxembourgish Hindi Urdu and Chinese L ENGLISH SET CLOCK en DEUTSCH SCREEN SETTINGS FRANGAIS LANGUAGE ESPANOL HOLANDES ITALIANO BURCO www gdpacatering com 13 Eco Mode Auto Fill Only When no water is drawn from the boiler in 2 hours the eco mode is engaged The backlight turns off and the only data displayed is the Burco logo along with the time and the status indicator Water should be drawn off to resume normal operation To set the Eco mode timer simply scroll down to ON to set the desired time Once you are happy with the time that has been set press the menu button to confirm this This will then take you to OFF where you can then set the time that you want the Eco mode to finish If you want to turn the Eco mode off altogether simply scroll down and select OFF SET CLOCK SCREEN SETTINGS ON 22 00 OFF 06 00 LANGUAGE OFF ECO MODE Pressing the up scroll button and the down scroll button for 4 seconds the data regarding the Fil
13. e manufacturer while this product is within guarantee Contact our service helpline on 0871 222 2620 e Warranty is only valid in the UK WARNING This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the application by a person responsible for their safety WARNING Turn off the power supply before cleaning or replacing any parts Product Specification Heightmm 37 A Widhmm 8 Dephmm Capacity Litre 3 5 7 BURCO 9 www gdpacatering com Parts Diagram Burco automatic fill water boilers are designed for continuous operation and should oniv be switched off for the purpose of maintenance or emergencv The product is supplied with a lead fitted as standard Removable tank lid for descaling On Off inside unit switch Dispensing tap Screen Hose for connection to controller drinking water Important Genuine replacement Burco parts must be fitted bv a qualified service engineer If generic non Burco parts are fitted you may stop vour appliance from operating safelv and invalidate the war rantv BURCO 10 www gdpacatering com 2 0 User Guide Screen Control filtration models Temperature indicator Showing the set temperature dock Time Power button Scroll buttons BURCO 98 C 8 OVE
14. hould comply with all local electri cal and health and safety requirements Before Use Allow boiler to fill and heat and then drain down through tap This should be done twice be fore general use WARNING The unit must be installed on a solid concrete brick wall by a qualified fitter Burco does not accept any responsibility for the safety of any unit not installed this way Use the template see page 19 to mark the position of the 3 mounting holes Drill the wall and insert suitable wall plugs Remove the outer casing following the instructions as detailed and secure the boiler to the wall using 5mm 10g screws 1 Lock tap in open position 2 Remove 5 fixing screws from outer case 1 top and 4 bottom as shown in diagram 3 Pull entire case forward 4 Fix appliance to wall 5 Re assemble product by reversing steps 1 3 Ie BURCO 5 www gdpacatering com T REMOVE LOCK TAPIN REMOVE jil a i ae i Venting We would recommend that the vent at the base of the boiler be plumbed to a safe visible location There is a possibility it may release cold or hot water and or steam into the local vicinity of the water heater which if uncontrolled may cause burning or damage to the immediate area Please ensure that any building and or water regulations are adhered to Steam vent a Location e Ensure that the appliance must be on vertical surface and the base of the appliance is horizon tal e Consi
15. ler could have also i g8 overfilled Check the mains water solenoid HILAL al NOT HEATING is displayed when the water is If the problem persists call the service line not reaching the required temperature after 15 minutes of heating NO WATER is displayed if the controller detects Ensure that the drain valve on the bottom of that the boiler has not reached the lower fill the boiler is in the closed position and check line in 10 minutes of start up that the water is being supplied to that unit If the problem persists call the service line OVERTEMP is displayed if the boiler temp is The boilers set temperature should be on oC above the set temperature reduced before powering down and allow BURCO cooling before restarting If the problem ge pe persists call the service line aT ETTA TEMP SENSOR is displayed if no signal is If the problem persists call the service line FILI PE kl detected from the temperature sensor BURCO e sec HAF eh iH In operation the filter life bars countdown 6 The unit should be months this is the recommended filter life in 1 Powered down BURCO normal use Once this timer has expired the 2 Filter changed TEHAN E fault code for changing the filter is displayed 3 Powered up again FILTER FTA Change filter will be flashing on the screen 4 Reset To perform a filter reset both up and down navigation buttons must be held for 5 seco
16. liance is made via the hose supplied BURCO COMMERCIAL 7 www gdpacatering com e In hard water areas it is advisable to fit a filtration unit to limit scale deposits A filter is incor porated into the 5L version of this appliance Electrical Connection e All electrical work must comply with all relevant wiring regulations and carried out by a quali fied electrician e 3kW models require a 13Amp supply socket e Isolation switches for the appliance must not be obstructed and be within easy reaching e To protect against fire electric shock and personal injury do not immerse cord plug or water boiler in water or any other liquid WARNING THIS APPLIANCE MUST BE EARTHED Electrical Requirements Check that the voltage on the rating plate of your appliance corresponds with your electricity supply which must be A C Alternating Current Overflow amp Drainage e Asan option the boiler overflow outlet may be connected to a drainage system Note There may be some steam emissions from the vent at the base of the appliance during the initial fill stages but the steam emissions will lessen as the volume of water increases in the tank WARNING The flexible hose connected from the over flow also acts as a vent for the appliance Under no circumstances should this flexible hose become blocked or restricted in any way Other Safetv Considerations e Disconnect the appliance from the mains supply when cleaning or for maintenance
17. local authority sites local recycling centres This appliance Complies with European Community Directives CE for household and similar electrical appliances and Gas appliances where applicable This appliance conforms to European Directive 2009 125 EC regarding Eco design requirements for ener gy related products BURCO ic PCOMMERCTAT www gdpacatering com 1 0 About vour Product Mv Product Please complete the form below We strongly recommend that you spend some time to fill in the information below and keep it in a safe place This will save you time if you need to contact our After Sales team Important The serial number can be found on the bottom of your appliance Model Number Ai Product Code ttt TT yt Serial Number B TT Pett tT Ty Et Date of Purchase Tilh Purchased from ssuuuuuunnunnnn Please take some time to fill in the information above and keep it in a safe place This will save you time if you need to contact our After Sales team BURCO 3 www gdpacatering com Introduction Thank vou for purchasing this Burco Auto fill Wall Mount Water Boiler To ensure vou obtain full benefits from vour new appliance e Please read this instruction booklet carefully and follow all instructions e Ifyou are unsure of any aspect of the installation use or performance of your appliance please contact our After Sales team on 0844 815 3755 Warranty How to activate your Warranty
18. n the lock position but the user will have to hold the tap to receive any water This will not put thetap in the locked position Hold to receive hot Locked ony BURCO 15 www gdpacatering com 3 0 Maintenance amp Spare Parts WARNING Turn off the power supply and remove the plug when not in use before cleaning descaling or before replacing any parts Cleaning Instructions We recommend cleaning your water boiler on a regular basis Failure to do this may result in the appli ance not operating to its full potential and could invalidate your warranty CLEANING WARNING Disconnect from the electrical supply before cleaning and allow water boiler to cool Important Do not immerse the water boiler in water or any other liquids and take care to keep water away from the mains lead and connections THERE ARE 2 WAYS WHICH YOU WILL NEED TO CLEAN YOUR AUTO FILL WATER BOILER EXTERNALLY TO DO THIS FOLLOW THE EXTERNAL CLEANING GUIDELINES INTERNALLY TO DO THIS FOLLOW THE DESCALING PROCEDURE IMPORTANT DO NOT USE ANY ABRASIVE CLEANING FLUIDS OR MATERIALS EXTERNAL CLEANING GUIDELINES TO CLEAN WIPE OUTSIDE OF YOUR WATER BOILER WITH A DAMP CLOTH IT IS RECOMMENDED THAT THIS IS DONE DAILY STUBBORN STAINS MAY BE REMOVED USING A GOOD STAINLESS STEEL CLEANER OR NON ABRASIVE CLEANING HARD TO REACH AREAS SHOULD BE CLEANED USING A SMALL BRISTLE BRUSH AND MILD CLEANING FAILURE TO CLEAN ON A REGULAR BASIS WILL INVALIDATE
19. nds after replacement filter has been fitted l l lu E Tri Stage 1 is displayed when the boiler detects DE SCALE appliance that the lower level probe has scaled up but appliance operates normally Stage 2 is displayed when water level has DE SCALE appliance Service calls will be reached the Over fill De scale sensor and all chargeable functionality of the appliance will stop until appliance has been Descaled DESCALE HREF kud BNIET ART eee FT H WALA TY AT RK AAW BUR OME ACALE Stage 3 is displayed when the water level has DE SCALE appliance Service calls will be reached the overfill sensor The appliance will chargeable shut down and can become a safety issue FAQ s Are there any restrictions as to where I should locate my Burco water boiler a Yes your appliance should be positioned on a flat level surface that is capable of taking the weight of the appliance when full of water Consideration must also be given to serv ing requirements and safe operational access to the appliance must also be ensured For a detailed overview of installation requirement please refer to pages 5 6 and 7 of this instruction book There is no water coming from the tap a Check that the appliance is connected to mains power water and that there is no block age kink in the supply hose My screen is not illuminating a Check the appliance is connected to mains power and adjust the brightness contrast
20. orrectly Re fit insulation Re fit outer casing assembly and turn on the boiler In hard water areas where a large build up of scale has formed you may need to physically scrape from the tank If this is required ensure care is taken and not to damage the level sense probes LOCK TAP IN OPEN POSITION v REMOVE MA al 00 Qi l Image 1 l Image 2 Image 3 REMOVE FAQ BURCO 17 www gdpacatering com FAILURE TO DESCALE ON A REGULAR BASIS WILL INVALIDATE YOUR WARRANTY Disposal At the end of the electrical products useful life it should not be disposed of with household waste Please recycle where facilities exist Check with your local authority for recycling advice in your coun try Replacement Parts When the change filter warning is displayed power down the unit and remove the drip tray Twist the filter anti clockwise and remove A small amount of water may be released Insert a new filter and twist clockwise to lock in place Replace the drip tray and power up unit To reset the filter life hold and press the up down arrows for 5 seconds until the appliance bleeps Important Genuine replacement Burco parts must be fitted If generic non Burco parts are fitted you may prevent your appliance from operating safely and in the most efficient manner and also invalidate your warranty A few examples include e Element e Solenoid Valve
21. t to change the specification at any time Extended Warranty Also we now offer customers the opportunity to purchase Extended Warranty for added piece of mind Details of this can be found on our website at www burco co uk or by calling our After Sales team on 0844 815 3755 WARNING FAILURE TO CLEAN amp DESCALE YOUR BURCO WATER BOILER ON A REGULAR BASIS WILL INVALIDATE YOUR WARRANTY BURCO www gdpacatering com Important Information The use of an electrical appliance requires the following common sense safetv rules Primarilv there is a danger of personal injury and secondly damage to the appliance and property These are indicated in the instructions by the following two conventions WARNING Danger of personal injury Important Damage to the appliance Burco products are intended for commercial use as detailed in these instructions Burco has a policy of continuous improvement in product quality and design The Company therefore reserves the right to change the specification of its models at any time WARNING The installation of the unit must be performed by a competent person taking into consid eration e Health and Safety at Works Act e IEE Regulations e BS Codes of Practice e Local and National Building Regulations e Local and National Water Regulations WARNING This appliance must only be used for heating water Installation It is essential that this appliance is installed correctly Installation s
22. ter Time and Water usage are cleaned If such operation is done in the Status Screen all the data related to Status are also cleaned to be used by the service engineer this feature works only in the Home Screen and Status Screen Heating up HEATING will flash At temperature READY is shown Filling Once the INITIAL SET UP is complete the filling process will start The LCD Screen will show the word FILLING After the filling is complete the heating will start until it reaches the set temperature The LCD Screen will show the word HEATING Filter Life Filtration models only During operation the bars fill to represent filter usage Once exhausted all the bars are solid and the fault code for changing the filter is displayed The unit should be powered down Filters replaced and filter counter reset refer to replacement parts BURCO 14 www gdpacatering com Power Down To power down the product the STANDBY button should be held when on the normal operation screen for 10 A Perform Shut Down seconds The shutdown screen will appear and using the scroll buttons Yes should be selected by pressing No MENU The unit will then shutdown Tap function When tilting the tap towards you the tap holds into a locked position and you will receive water from the tap until the tap is moved back into its original position When tilting the tap the opposite way the water will flow out the same as i
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