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1. Maintaining the Printer 3 Locating the Printer Parts You Need to Maintain WARNING TTR assist roller ES Label taken a sensor g 0 3 Tear bar Sy P Drive L 0 media AIT uide roller g Za Lower media Pinch N Fema Edge guide roller tri ermal guide aie E trip printhead 3XXXU 032 Warning Switch off the printer power and remove the power cord before cleaning any part of the printer Avertissement Mettez l imprimante hors tension et d branchez le c ble d alimentation avant de nettoyer une parte de l imprimante 3 5 EasyCoder 3400e Bar Code Label Printer User s Manual 3 6 CAUTION Cleaning the Printhead In order for the printhead to provide good print quality it must maintain close contact with the media Therefore cleaning media debris from the printhead is very important Clean after every roll or 15 240 centimeters 6 000 inches of media or when necessary Caution Do not use sharp objects such as knives or screwdrivers to scrape the printhead clean Cleaning with sharp objects will damage the printhead Clean with only a cotton swab or a clean lint free cloth or tissue damp with isopropyl alcohol Conseil N utilisez pas d objets pointus tels que couteaux ou tournevis pour nettoyer la t te d imprimante Nettoyer avec des objets pointus endommagera la t te d imprimante Nettoyez la seulement avec de la ouate ou avec un linge propre et libre de peluches
2. 44XXU 072 B 9 Communications Reference Communications Reference C Communication Protocols Communication protocols are important because they determine the transmission standards for communication between the printer and the host The printer and the host must use the same protocol and parameters to communicate properly The printer supports the flow control and block transfer protocols described in the next sections All of these protocols are point to point except Multi Drop Application programs and or ROM BIOS determine which protocols your computer can support For more detailed information refer to the Intermec Data Communications Reference Manual Part No 044737 Intermec Standard Protocol Intermec Standard protocol is a proprietary block transfer status response protocol For each block sent the host must wait for the appropriate response before sending the next block lt DC1 gt Except for single character status commands lt ENQ gt and lt VT gt Standard protocol transmits characters in message blocks beginning with the start of text lt STX gt character and ending with the end of text lt ETX gt character Message blocks can be up to 255 characters including the start of text and end of text characters The printer auto discriminates between Standard Polling Mode D and Multi Drop protocols The printer returns its highest priority status when it receives a valid block lt STX gt data lt ETX gt
3. 114 3 mm 4 5 inches 25 4 mm 1 0 inch 609 6 mm 24 inch 609 6 mm 24 inch 0 30 mm 0 012 inch 12 7 mm 0 5 inch N A N A 213 mm 8 38 inches A 5 EasyCoder 3400e Bar Code Label Printer User s Manual Printer Options This page contains a list of the options you can use with the printer along with a brief description Consult your Intermec representative to order any option Communication Interface EasyLAN 10i Interface This option lets you connect your printer to a 10bBaseT Ethernet network Various network printing protocols are available For more information see your EasyLAN 101 documentation Twinax Interface This option lets you connect your printer to an IBM twinaxial cable system with a twinax interface so your printer emulates an IBM 5256 Model 1 printer and can operate with an IBM System 34 System 36 System 38 or AS 400 host computer Coax Interface The coax interface adapter allows the printer to emulate an IBM 3287 printer by connecting the printer to IBM 3270 Type A coaxial cable computer systems operating in the VTAM CICS IMS TSO or 8100 DPPX environments With the coaxial adapter you can connect the printer to an IBM 3174 76 99 system controller multiplexer Finishers Cutter Use the cutter option to cut continuous media into individual labels ready for use This 3400 option works best for individual random lengths or short batches of different label lengths Batch Takeup This device
4. EasyCoder 3400e Bar Code Label Printer ntermec A UNOVA Company Intermec Technologies Corporation 6001 36th Avenue West P O Box 4280 Everett WA 98203 9280 U S service and technical support 1 800 755 5505 U S media supplies ordering information 1 800 227 9947 Canadian service and technical support 1 800 668 7043 Canadian media supplies ordering information 1 800 268 6936 Outside U S and Canada Contact your local Intermec service supplier The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and or service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications in this manual are subject to change without notice 2001 by Intermec Technologies Corporation All Rights Reserved The word Intermec the Intermec logo JANUS IRL TRAKKER Antares Adara Duratherm EZBuilder Precision Print PrintSet Virtual Wedge and CrossBar are trademarks of Intermec Technologies Corporation The name Centronics is wholly owned by GENICOM Corporation IBM is a registered trademark of International Business Machines Corporation Throughout this manual trademarked names may be used Rather than put a trademark or TM symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial fashion and to the be
5. Use the RS 422 interface in long line point to point direct connect installations The printer cable must have the pin assignments for an RS 422 serial interface shown in the table on this page RS 485 Serial Interface Use the RS 485 serial interface for Multi Drop installations only The printer cable must have the pin assignments for an RS 485 serial interface shown in the table on this page Pin No 1 11 13 14 16 19 20 Name Chassis Ground GND Transmit Data TD Receive Data RD Request to Send RTS Clear to Send CTS Signal Ground SG Printer Status PS Input B Output A Input A Output B Data Terminal Ready DTR Operation Connect to pin 1 chassis ground of connected device Output Connect to receive data pin of connected device Input Connect to transmit data pin of connected device Output When you use a modem connect to modem RTS pin The modem sets RTS to true before transmission The printer sets RTS to false after transmission Input When you use a modem connect to modem CTS pin The modem must set CTS true before the printer transmits data If not connected CTS sets itself true To enable communications connect to signal ground of connected device Completes circuit for all RS 232 signals Output When not using software flow control XON XOFF connect to input of connected device for example CTS Indicates printer mechanical status and status of print
6. ol araen loaloa eaa aa adas oleo red eked x a le aaee elo bea sS clone du alojadas ale fo af ela dead wah oe coda loe aer ajos ela as boe aloe ale ape nasal Glad og ool Jul d aa d swf lad alas Amel 4 el el d aos semer do ododel d cz alex col dot dede da Vel E 4XXU 069 B 6 Characters in Fonts Character Sets c20 8 point c21 12 point c22 20 point c25 c26 c28 outline fonts c30 c41 monospace fonts 6 point to 36 point stele ole E e IBS 1 42 43 44 45 46 47 49 4B 4D oes rely MAMA 51 54 58 5C cartera 67 6A 6B 6C 6D 6E S _ 7B 7D ARARHNHMHARFFRM Al A2 A3 A5 A7 AC HARANA liell RIRI BS B7 BC BD BE BF l Al IA J J J J J AT EC La T C1 C2 C3 C4 C5 C7 C8 C9 CA CB cc CD CE CF DIN 101010 l 6 x SU lU 10 JO Y IP B a a D3 D4 D5 D6 D7 A a A A S El E E g 3 5 e FA S A 44XXU 070 Note You cannot print these characters as 4 x 4 inch graphics because there is white space surrounding the characters that prevents the image from reaching the maximum graphic size B 7 EasyCoder 3400e Bar Code Label Printer User s Manual Characters in Font B 8 c23 OCR A allies Bless 1F U T zt R de 21 24 25 26 27 L 7 x 2B E 2E HHE 20025 5F P 2 44XXU 071 LD u 2 Q S O OCR B Size 2 c24 Characters in Font Epa dE de qe Dodson jo de aos a odo dira af daa doad do a sio GT TRE EE del doi re M
7. 2 16 A 3 components back view 1 4 front view 1 4 connecting AS400 1 13 mainframe 1 14 network 1 12 PC 1 11 cover cleaning 3 7 removing 1 6 features described 1 3 inspection 3 3 installation 1 5 maintenance 3 3 memory using efficiently 5 8 opening 1 6 operation testing 6 5 troubleshooting 4 3 6 5 EasyCoder 3400e Bar Code Label Printer User s Manual printer continued options A 6 coax interface A 6 twinax interface A 6 plugging in 1 5 RAM allocation 5 8 storage limitations 5 8 understanding 5 8 serial port C 11 printhead cleaning 3 6 specifications A 4 printhead specifications A 4 printing hardware configuration label 1 9 increasing speed 5 9 software configuration label 2 13 speed A 4 straight through 2 6 test label 2 17 printing speed specifications A 4 PrintSet 2 16 problems communication 4 7 print quality 4 5 printer operation 4 3 protocols C 3 Standard C 3 user defined C 5 XON XOFF C 4 C 5 Protocols Multi Drop C 5 Polling Mode D C 5 R RAM using efficiently 5 8 removing the printer cover 1 6 requirements electrical A 3 hardware and software C 7 resetting memory 6 6 ribbon specifications A 4 RS 232 serial interface C 7 RS 422 serial interface C 8 RS 485 serial interface C 8 S safety summary ix schedule of maintenance 3 4 self strip printing illustration of 2 9 specifications A 3 serial port cables 1 11 1 6 ser
8. Similar to RS 232 but handles larger distances and faster communication RS 485 Standard for allowing multiple devices to share a common set of serial data communication lines The signaling is very similar to RS 422 The maximum number of devices allowed is 32 EasyCoder 3400e Bar Code Label Printer User s Manual scan To read a bar code with a device known as a scanner that converts optical information into electrical signals selective transfer A procedure that copies selected formats fonts graphics or pages stored in the memory of one printer to the memory of another self strip An internal device for the printer that presents each label after it is printed with the backing removed so it may be applied immediately Self strip is a standard feature on the 3400e printer sensitivity The responsiveness of thermal media or of thermal transfer ribbon to heat it is determined by the time required for a unit measure of heat to affect the media or ribbon serial A communication scheme in which the bits of a byte are transferred one at a time Often serial transmission is used to link host computers to terminals and PCs to printers soft font A file stored in the printer to provide the ability to print text using fonts that are not resident in the printer Standard protocol A communications protocol capable of controlling communications between two devices connected by a single data communication line symbology A sch
9. Symptom Possible Causes Printer is not Corrupt or incorrect information in communicating not printer memory printing or not printing properly Print Quality Problems Troubleshooting f Solution Reset the memory to return the printer to its default configuration For help see Resetting the Memory on Your Printer in Chapter 6 After you reset the memory power off the printer and return the DIP switches to the required setting For help see Configuring the Serial Port for Communications in Chapter 1 If your labels are not printing properly check the following table to locate the symptom and correct the problem Symptom Possible Causes Blotches printing on Dirty printhead labels Dirty media path or rollers Poor quality label or ribbon stock Printing is too light Incorrect media sensitivity setting or too dark Incorrect darkness adjust control setting Poor quality label or ribbon stock Dirty printhead Solution Clean the printhead For help see Cleaning the Printhead in Chapter 3 Clean the media path For help see Cleaning the Media Guides and Media Path in Chapter 3 Use only Intermec label and ribbon stock to ensure superior print quality and product performance Change sensitivity setting to match the type of media you are using for help see Setting the Media Sensitivity Number in Chapter 2 If you set the sensitivity setting correctly try changing t
10. or when it receives the status request command lt ENQ gt When the printer receives the status dump command lt VT gt the printer returns all active status The printer status response time ranges from 30ms to 100ms depending on the complexity of the received message block In the case of a transmission error the printer responds with a lt NAK gt and discards the entire message block The table below shows printer status conditions in descending order of priority status response characters and pin 11 20 states Printer Status Character Pin 11 20 Buffer already full GS Busy Ribbon fault US Busy No label stock EM Busy Buffer now full DC3 Busy Printhead hot SI Busy Offline paused DC3 Busy Label at strip pin FS Ready Skipping DCI Ready Printing DCI Ready Ready Online DCI Ready ai Note Do not confuse the Buffer now full lt DC3 gt status with the XON XOFF characters lt DC1 gt and lt DC3 gt C 3 EasyCoder 3400e Bar Code Label Printer User s Manual C 4 When the printer returns Buffer Now Full lt DC3 gt status it accepts the currently received message block At this time the printer can accept short messages to allow parsing of immediate commands such as Reset lt DLE gt or Cancel Batch Printing lt EM gt However if the printer responds with a lt GS gt to any message block the buffer is already full and the printer discards the entire message block XON XOFF Protocol Software and Hardware Flow Contro
11. 1 26 O 1 0 1 1 27 1 1 O 1 1 28 O O 1 1 1 29 1 O 1 1 1 30 O 1 1 1 1 3XXXU 047 6 8 Using Test and Service Mode To set the number of dot increments 1 In the top bank turn the appropriate switches on or off for forward or backward movement See the Configuration DIP Switch Settings table on page 6 7 for the appropriate DIP switch settings 2 Go to the Dot Increments DIP Switch Settings table on page 6 8 and scan down the of Dot Increments column until you reach the number of dot increments you want to adjust the command forward or backward 3 In the bottom bank turn on the switches that have a 1 in their column Turn off all other switches 4 Press the Feed Pause button and the printer prints the software configuration label and stops at the new location For example you print a label and discover that it does not extend far enough from the tear bar You need to move the label rest point forward 10 dot increments 0 05 inch so that the printer feeds more label out when it is done printing Find 10 in the of Dot Increments column It shows a in the columns of DIP switches 2 and 4 and a O in the columns of 1 3 and 5 The 1 tells you to turn the switch on The O tells you to turn the switch off Turn on switches 2 and 4 Turn off all other switches Adjusting the Label Rest Point The label rest point configuration command adjusts the point at which the printer presents each label for removal Use this comma
12. DOS to verify printer communications follows this procedure 5 To enter normal Print mode turn the printer power off and then on again If this procedure does not work make sure that the DIP switches match the serial port configuration of the system and that you have the printer cable securely plugged into the correct port of your system If you receive a write fault error your cabling may not be correct See Connecting the Printer to Your System earlier in this chapter for more information ai Note Please refer to your host computer user s manual and the JPL Programming Reference Manual for information on downloading commands EasyCoder 3400e Bar Code Label Printer User s Manual Example of Using DOS to Verify Printer Communications 1 At the DOS prompt type this command and press Enter MODE COM1 96 E 7 1 N 2 Type these command lines and press Enter COPY CON COM1 ABCDEF Z where COPY CON COM1 has the PC copy the following information to the COMI port ABCDEF are random characters entered at the host Z Ctrl Z Enter sends the information to the printer The printer will print these characters A BCOE RF 41 4243 44 45 46 3XXXU 021 Note If you are using a different platform to communicate with your printer please refer to your host computer user s manual and the JPL Programming Reference Manual for help downloading commands 1 18 Operating the Printer
13. Operating the Printer 2 Use this chapter to understand how to use the printer front panel load roll media and media for self strip printing set the media sensitivity number and communicate with the printer Learning How to Operate the Printer To operate the printer you need to understand Front panel Explains how light emitting diodes LEDs help you monitor the status of the printer and the various tasks the Feed Pause button performs Loading media and ribbon Explains how to load roll media thermal transfer ribbon and the procedure for using the self strip option Media sensitivity numbers Explain how to optimize print quality and print speed Communications with the printer Explains different methods for transferring information from the host to the printer and from the printer to the host Understanding the Front Panel Use this section to understand the function of the front panel LEDs and the Feed Pause button Power Data amp Alert Empty Pause gt Feed Pause 3XXXU 024 2 3 EasyCoder 3400e Bar Code Label Printer User s Manual Understanding the Front Panel LEDs Use the front panel LEDs to monitor the status of the printer Green LED Power Data cia Orange LED Alert Yellow LED Empty Pause WE 3440U 012 Feed Pause O LED State Indication Power Data Off Power off On Power on Flashing Receiving data Off Printing or idle Alert Fl
14. Text Substitute Synchronous Idle Unit Separator Vertical Tab G I ossa ry Glossary G ASCII American Standard Code for Information Interchange A standard seven bit code almost always transmitted with a parity bit for a total of eight bits per character ASCII was established by the American National Standards Institute to achieve compatibility between various types of data communication equipment Equivalent to the International ISO 7 bit code backing Silicon release liner on media to which labels are attached until ready for use bar code A printed machine readable code that consists of parallel bars of varied width and spacing batch takeup A device that rewinds media useful for printing batches of labels BEL A command character that instructs the printer to return an error status code character set Refers to the letters numerals and symbols that support a particular language such as French U S ASCID or automatic identification technology such as Code 30 Codabar cloning A procedure that copies the RAM contents configuration formats fonts pages and graphics from the memory of one printer to the memory of another configuration The current parameter settings that determine the operating characteristics of the printer data file The collection of data and printer commands that when sent to the printer is merged with a format file to print a label Data Line Print mode A mode of ope
15. UPC Version A but the 13th digit is encoded into a parity pattern at the left of the center guard bar Interleaved 2 of 5 Interleaved 2 of 5 is a high density self checking continuous numeric symbology which has mainly been used in the distribution industry Interleaved 2 of 5 actually encodes two digits one in the bars and one in the spaces POSTNET The Postal Numeric Encoding Technique POSTNET uses binary digits represented as full bars and half bars to provide a numeric bar code symbology that is easily read and decoded by optical reading systems POSTNET provides both error detection and correction capabilities HIBC 128 See the JPL Programming Reference Manual for a complete list Specifications A UPC Universal Product Code UPC is a subset of EAN It is a fixed length numeric continuous symbology employing four element widths Two common types of UPC are Version A which encodes 12 digits and Version E which encodes 6 digits UPC has been used in the supermarket industry since 1973 UPC supplemental code is intended for only periodical issue numbers 2D Symbologies 2D symbologies provide a more efficient way of encoding data than standard bar code symbologies 2D symbologies use two dimensions to hold data instead of one allowing much more information to be stored in a smaller amount of space Your printer provides the capability for printing both stacked and matrix 2D symbologies 2D Stacked Symbologies 2D s
16. Use the IPL command set to select Emulation mode For help see the JPL Programming Reference Manual To set the printer to Emulation mode using DIP switches 1 Upload label formats fonts and graphics from the 8636 or 8646 printer to the host computer Turn the On Off switch to the off position 3 Disconnect the 86XX printer and install your printer See Chapter 1 for information on installing your printer 4 Press and hold the Feed Pause button while turning on the printer The printer prints the hardware configuration label 5 In the top bank of the Test and Service DIP switches turn on switches 1 and 3 and turn off switch 2 6 Use the table below to help you choose the appropriate DIP switch settings Setting Description Emulation 10 mil The printer emulates an 8636 or 8646 printer printing multiples of 10 mil 0 01 inch drag and 10 mil 0 01 inch picket bar codes Emulation 15 mil The printer emulates an 8636 or 8646 printer printing multiples of 10 mil 0 01 inch drag and 15 mil 0 015 inch picket bar codes Advanced 5 mil The printer uses the 3400 command set and prints in multiples of default 5 mil 0 005 inch drag and 5 mil 0 005 inch picket bar codes 7 To enable 10 mil emulation turn on DIP switch 4 and turn off DIP switch 5 To enable 15 mil emulation turn on DIP switches 4 and 5 To enable 5 mil Advanced mode turn off DIP switches 4 and 5 6 11 EasyCoder 3400e Bar Code Label Printer User s M
17. additional data integrity Polling Mode D is normally used for point to point networks that connect the printer to an Intermec port concentrator RS 232 or RS 422 are acceptable This protocol is the default setting for the printer Return the protocol setting to Polling Mode D by setting the printer DIP switches to the factory default settings 9600 E 7 1 Multi Drop Protocol Use Multi Drop protocol to connect up to 32 devices to an Intermec controller on a four wire RS 485 two twisted pair This protocol is similar to Polling Mode D except each device has a unique address POL and SEL character You must use an RS 485 which is automatically enabled when you enable Multi Drop Be sure to specify a unique address for the printer and verify that the baud rate is between 2 400 and 19 200 User Defined Protocol The printer provides the capability to change protocol characters However the user may not define their own protocol You can substitute characters you want to use as protocol characters but the rules for the chosen protocol do not change The printer does not use any protocol characters that you replace with the NUL character One table of protocol characters exists You may redefine these characters to create a table that all of the protocols can use One possibility for the user to redefine protocol characters might be the replacement of control characters with printable characters C 5 EasyCoder 3400e Bar Code Label Print
18. card e atwinaxial cable equivalent to IBM part number 7362267 or 7362062 The maximum cable length for the twinax interface is 1 525 meters 5 000 feet 1 13 EasyCoder 3400e Bar Code Label Printer User s Manual 1 14 If you did not have the twinax card installed at the factory a field service technician can install the field installable option Part No 056835 in the optional I O board port of your printer For help on cabling and communications see the manual that comes with the twinax adapter card Note If you are using a midrange computer other than the AS 400 refer to your system documentation for information on cabling and setting up communications Connecting the Printer to a Mainframe To connect the printer directly to an IBM mainframe you need e a coax adapter card e a coaxial cable equivalent to IBM part number 2577672 or 1833108 The maximum cable length allowed is 1 500 meters 4 920 feet See the IBM specification Installation and Assembly of Coaxial Cable and Accessories part number GA27 2805 4 for further information If you did not have the coax card installed at the factory a field service technician can install the field installable option Part No 056836 in the I O board port of your printer For help on cabling and communications see the manual that comes with your coax adapter card Cabling in Noisy Electrical Environments The items listed below create noisy electrical environments t
19. collection of printer commands and data that determines the arrangement of fields on a label Glossary G graphic A bitmap picture downloaded to the printer by the host before printing HIBC Health Industry Bar Code standard modified version of Code 39 that has 43 characters utilizes the Modulus 43 check character and reserves some character combinations for special usage human readable A character number or symbol printed in a font that can be read by a human as opposed to bar code symbology which can only be read by a machine See text image bands A portion of an image in the shape of a strip of the image A certain number of image bands are stored in memory before printing begins This method allows printing and imaging to take place simultaneously imaging The process of generating a picture of the label in printer memory ips Inches per second A measurement of print speed that measures the number of inches of media that is printed each second ISO International Organization for Standardization An internationally accepted 7 bit character code The U S version is ASCH label The part of the media on which data is printed label format The design of a bar code label the arrangement of the text lines and bar codes on a label label gap The space between labels on die cut label stock ladder A method of bar code printing in which the bars in the bar code print one at a time in a series The b
20. default origin 6 13 setting dot increments 6 7 setting with DIP switches 6 13 XON XOFF no status protocol C 5 protocol C 4 Y Y forms adjust default origin 6 13 setting dot increments 6 7 setting with DIP switches 6 14 Index
21. humect avec de l alcool d isopropyl To clean the printhead 1 Turn the On Off switch to the off position and remove the power cord 2 Remove the media cover Rotate the head lift lever clockwise until the printhead releases Rotating the head lift lever raises the printhead to allow for cleaning 4 Remove the media and ribbon if necessary Use a cotton swab moistened with alcohol to remove any dirt adhesive or debris from the print surface on the bottom of the printhead 6 Wait 5 to 10 seconds for the print surface to dry Replace the media and ribbon 7 Engage the printhead by rotating the head lift lever counterclockwise until it locks in place 8 If you are finished cleaning replace the media cover Maintaining the Printer 3 Cleaning the Printhead Printhead N 3XXXU 033 Cleaning the Printer Covers Use a general purpose cleaner soapy water mild detergent to clean the printer covers Do not use abrasive cleansers or solvents Be sure to clean the transparent panel on the media cover so that the media supply inside the printer is visible when you close the cover 3 7 EasyCoder 3400e Bar Code Label Printer User s Manual 3 8 Cleaning the Drive Roller and Tear Bar Cleaning the drive roller and tear bar preserves print quality by maintaining close contact between the media and the printhead To clean the drive roller and tear bar 1 2 3 4 5 Turn the On Off switch t
22. in drag mode only specified media only Ribbon Roll 152 m 6 000 linear inches Widths 51 mm 2 0 inches 76 mm 3 0 inches 104 mm 4 1 inches Diameter 57 mm 2 25 inches maximum Printing Speed Maximum 8 inches 152 4 mm per second Minimum 2 inches 50 8 mm per second You can change the print speed in 1 ips increments only 2 3 4 5 6 7 or 8 Fonts and Graphics There are 21 resident bitmap fonts including OCR A and B and three outline fonts available on the e series printers You can use font ID 3 through 6 and 8 through 19 to download user defined fonts Maximum UDF Maximum UDC Character Sets US ASCII UK ASCII German 102 mm square 4 inches square 102 mm square 4 inches square Norwegian Danish French Swedish Finnish Swiss Italian Spanish Number oO aw Tamm Media A D A Fes Zelle L U a k HF A pat B 3XXXU 055 Description Minimum Label width 16 5 mm 0 65 inch Backing width or tag width Gap between labels Label length self strip media Label length butt cut media Media thickness including backing Reflective sensor mark length Notch diameter Notch height Roll diameter 19 1 mm 0 75 inch 2 54 mm 0 10 inch 25 4 mm 1 0 inch 12 7 mm 0 5 inch 0 15 mm 0 0059 inch 2 54 mm 0 10 inch 3 18 mm 125 inch 6 4 mm 0 25 inch N A Specifications A Maximum 111 8 mm 4 4 inches
23. libraries blood banks and air parcel express applications Code 2 0f 5 Code 2 of 5 is a straightforward numeric symbology developed in the late 1960s It has been used for warehouse sorting systems photofinishing envelope identification and for tracking sequentially numbered airline tickets All information is contained in the width of the bars the spaces do not contain information Code 11 Code 11 was developed in early 1977 to satisfy requirements for a very high density discrete numeric bar code The most extensive application of Code 11 has been for labeling telecommunications equipment Code 39 Code 39 is the first alphanumeric symbology ever developed and is the standard non retail bar code It is a discrete self checking symbology of variable length and is used mostly by the automobile and medical industries Code 93 Introduced in 1983 Code 93 was specially designed to complement Code 39 With the correct reading equipment the two alphanumeric codes may be interchanged throughout a system without making any changes to software Code 128 Code 128 was introduced in 1981 as a very high density alphanumeric symbology It is a variable length continuous code that employs multiple element widths EAN The European Article Numbering system abbreviated as EAN is a numeric superset of UPC EAN has both a version that uses 8 digits and a version that uses 13 digits The version with 13 digits encodes the same number of bars as 12 digit
24. not using 86XX Emulation use this table to find the right hex codes for the international character sets U S ASCII U K ASCII Germany France Norway Denmark Sweden Finland Spain Switzerland Italy B 3 EasyCoder 3400e Bar Code Label Printer User s Manual Emulation Mode Character Table This table shows the hex codes for the character sets that print if your printer is running under Emulation mode 0 5B 5C 5D 5E 60 7B 7C 7D 7E ss Pre wes Pe 9999 9 pl e Aaa France Norway Denmark Sweden Finland Spain Switzerland Italy IBM Translation Character Table If you are running your printer with IBM Translation enabled use this table to find the right hex codes for the international character sets U S ASCII U K ASCII Germany France Norway Denmark Sweden Finland Spain Switzerland Italy B 4 Character Sets Code Page 850 Character Table Dv en oo eld J re oo o1 02 03 04 05 06 07 08 09 oa oB oc OD OF OF 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D se 1F 1 in Y ti 7 20 21 22 23 24 25 26 27 28 29 2a 2B 2c 2D 2E 2F 01 2 3 4151617 8 9 A lt l l gt 30 31 32 33 34 35 36 37 38 39 3A 3B ac 3D 3E ar ABI CDE EG HI JIK LIMIN O 40 41 42 43 44 45 46 47 48 49 4a 4B ac 4D 4E 4F A PI Q
25. printer Operating the printer Routine maintenance Troubleshooting Improving printer performance Test and Service features Specifications Character sets Communications Full ASCII chart Refer To Chapter 1 Getting Started Tells you how to plug in the printer load fanfold media configure the serial port and print a configuration test label Chapter 2 Operating the Printer Explains the printer front panel tells you how to load roll media load ribbon test for communications and download fonts Chapter 3 Maintaining the Printer Shows how to maintain the printer Chapter 4 Troubleshooting Instructs how to clear error messages and troubleshoot programming or configuration problems Chapter 5 Optimizing Printer Performance Tells you how to fine tune the printer to increase processing time Chapter 6 Using Test and Service Mode Provides information on using Test and Service mode to print test labels perform Test and Service mode procedures and configure DIP switch settings Appendix A Appendix B Appendix C Appendix D xi EasyCoder 3400e Bar Code Label Printer User s Manual xii Terms and Conventions Listed below are special terms and conventions used throughout the manual Refer to the glossary for a complete list of terms found in this manual Terms Printer refers to a 3400e bar code label printer Media is the label stock on whic
26. sends both forms of handshaking simultaneously when the printer s input buffer is full Any loss of data can cause printing errors 4 7 EasyCoder 3400e Bar Code Label Printer User s Manual 4 8 Hardware handshaking uses pin 11 or pin 20 of the RS 232 interface to control data flow When the printer is using Intermec Standard protocol it holds pins 11 and 20 high when the printer is ready to receive data The printer holds the pins low when the printer is in one of the following conditions e Buffer full e Ribbon fault e No label stock e Label at strip bar Your printer uses XON XOFF protocol for software handshaking When the input buffer is full the printer transmits an XOFF character The XOFF character alerts the host to the fact that the printer buffer is full and cannot receive any more data When the printer is ready to receive more data it sends the XON character The following procedure lists things to check to ensure that your printer and host system are communicating properly To check for communication problems Check the cabling from the printer to the host system Check the interfacing of the devices that are communicating with the printer 1 2 3 Check the printer for proper electrical operation of the I O port 4 Test to see that the host system is not overrunning the printer s input buffers 5 Check to see that the data string being sent to the printer contains the correct information Opt
27. the printer e The host must support at least one of the following data communications interfaces RS 232 RS 422 or RS 485 For information on configuring the host computer port concentrator or network controller see the reference manual for the controlling device Communications Boundaries The information below applies to all protocols that the printer supports Parameter Maximum Capacity Message delay 9999 milliseconds Character delay 9999 milliseconds Message block size 255 characters including STX and ETX characters Unlimited block size for XON XOFF Device address number AtoZ 0to5 Multi Drop only Communications Interfaces The printer supports serial communications with the following interfaces e RS 232 e RS 422 e RS 485 The following sections describe these interfaces See the Data Communications Reference Manual Part No 044737 for more detailed information RS 232 Serial Interface Use the RS 232 serial interface in all asynchronous point to point full or half duplex direct data communications or modem control The printer cable must have the pin assignments for an RS 232 serial interface shown in the table on the next page C 7 EasyCoder 3400e Bar Code Label Printer User s Manual Interface RS 232 422 485 RS 232 RS 232 RS 232 422 485 RS 232 422 485 RS 232 422 485 RS 232 422 485 RS 422 485 RS 422 485 RS 422 485 RS 422 485 RS 232 422 485 C 8 RS 422 Serial Interface
28. the Hardware Configuration Test Label in Chapter 1 for more information 2 5 EasyCoder 3400e Bar Code Label Printer User s Manual Loading Media Into the Printer 2 6 You can load media into the printer in three different ways e Straight through printing with roll media e Self strip printing with roll media optional e Fanfold printing see Chapter 1 You can load media with the printer power turned on or off The following procedures for loading media assume that you have turned the printer on Loading Roll Media for Straight Through Printing In straight through printing you load a roll of media on the supply roll post and feed it straight through the printer mechanism and out the front of the printer As the printer completes the printing of individual labels you can remove them from the roll by pulling them down across the tear bar Note This procedure covers how to load media for straight through print mode using a roll of direct thermal or thermal transfer label media The default setting for the printer 1s direct thermal mode use PrintSet to change the printer to thermal transfer mode Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number stamped on the side of the media roll Intermec media only Save this information You will need it to set the correct media sensitivity number See Setting the Media Sensitivity Number
29. the other end of the cable into a parallel port on the PC Connecting Your Printer to a Network You can connect the printer to Novell NetWare networks Token Ring networks or other TCP IP networks To connect the printer to a network you must have a network interface adapter for example Ethernet A field service technician can install the field installable option Part No 056830 in the optional I O board port of your printer Getting Started 1 Connecting Your Printer to a Network Host computer Server Printers end devices Printers end devices 3XXXU 019 The network interface adapter for example Ethernet connects to the 10i port of the printer Your network must be able to use XON XOFF software and hardware flow control protocol You may need to change the serial port settings to match the requirements of your network You can determine the communications requirements for your network by referring to the controlling device documentation If the controlling device is an Intermec product refer to the following manuals for instructions and information on the necessary cabling and connections If you need to change the printer s communications parameters follow the procedures in Configuring the Serial Port for Communications later in this chapter Connecting the Printer to an AS 400 To connect a printer directly to an AS 400 or other midrange computer you need e atwinax adapter
30. 0 1 R 10001 Reserved S 01001 Batch Take Up 5 Z 0 Disable o v 10101 1 Enable 1 w 01101 x 11101 Indicates Factory Default Setting Y 00011 Z 10011 0 01011 1 11011 2 o0111 3 10111 4 o11711 5 11111 Protocol Selection XON XOFF o Intermec Protocols 1 XON XOFF Selection No Status Response o With Status Response 1 Media Type Direct Thermal o Thermal Transfer 1 Default settings are noted with an 3XXXU 020 1 16 Getting Started 1 Verifying Printer Communications With Your System After connecting the printer to your system you need to test communications The easiest way to test communications is to set the printer to Data Line Print mode which is part of Test and Service mode and send a character string down from your system If you have just printed a configuration test label you are already in Data Line Print mode Start the following procedure with Step 4 To verify communications with your system 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while you turn the On Off switch to the on position The printer prints the hardware configuration test label Release the Feed Pause button You are now in Data Line Print mode 4 Transmit at least four characters from your system At this point the printer does not attempt to interpret any printer commands but simply prints each character with its hexadecimal equivalent underneath Note An example of using
31. 010 1A 26 Z SUB 00111010 3A 58 IZ 00011011 1B 27 TA ESC 00111011 3B 59 F 00011100 1C 28 B FS 00111100 3C 60 G lt 00011101 1D 29 C GS 00111101 3D 61 H 00011110 1E 30 D RS 00111110 3E 62 TI gt 00011111 1F 31 E US 00111111 3F 63 J EasyCoder 3400e Bar Code Label Printer User s Manual Full ASCII Table continued Binary 01000000 01000001 01000010 01000011 01000100 01000101 01000110 01000111 01001000 01001001 01001010 01001011 01001100 01001101 01001110 01001111 01010000 01010001 01010010 01010011 01010100 01010101 01010110 01010111 01011000 01011001 01011010 01011011 01011100 01011101 01011110 01011111 01100000 01100001 01100010 01100011 Hex 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 50 51 52 53 54 55 56 57 58 59 SA 5B 5C 5D 5E SF 60 61 62 63 Dec 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 C393 IN TOTO Cow NK lt lt HU RO VOZZ MAT x A PL ZM YN O ZW A B C 25 I1 FN OS IR HERD TO ZZ DAT ee a AAN D Binary Hex Dec 01100100 64 100 01100101 65 101 01100110 66 102 01100111 67 103 01101000 68 104 01101001 69 105 01101010 6A 106 01101011 6B 107 01101100 6C 108 01101101 6D 109 01101110 6E 110 01101111 6F 111 01110000 70 112 01110001 71 113 01110010 72 114 011
32. 10011 73 115 01110100 74 116 01110101 75 117 01110110 76 118 01110111 77 119 01111000 78 120 01111001 79 121 01111010 7A 122 01111011 7B 123 01111100 7C 124 01111101 7D 125 01111110 7E 126 01111111 7F 127 Notes 0 Bit positions are 76543210 1 Hexadecimal value 2 Decimal value 3 Code 39 character s 4 ASCII character 5 SP is the SPACE character 6 C393 D E F G H I J K L M N 0 P 0 R S T U V W X Y Z P Q JR PS TT The Code 39 characters P through Y may be interchanged with the numbers 0 through 9 8 n is the DELETE character May be interchanged with X or Y or Z Char one DOR gS rum mo hoe N lt 2 G n N a Full ASCII Control Characters Table Control Character ACK BEL BS CAN CR DCI DC2 DC3 DC4 DEL DLE EM ENQ EOT ESC ETB ETX Definition Acknowledgment Bell Backspace Cancel Carriage Return Device Control 1 XON Device Control 2 Device Control 3 XOFF Device Control Delete Data Link Escape End of Medium Enquiry End of Transmission Escape End Transmission Block End of Text Control Character FF FS GS HT LF NAK NUL RS SI SO SOH SP STX SUB SYN US VT Full ASCII Table Definition Form Feed File Separator Group Separator Horizontal Tab Line Feed Negative Acknowledge Null or all zeroes Record Separator Shift In Shift Out Start of Heading Space Start of
33. 2 of 5 A 8 list of A 8 POSTNET A 8 UPC A 9 bias adjust screw adjusting 5 3 using for optimal print quality 5 3 boundaries communication C 7 C cables considerations in noisy electrical environments 1 14 RS 232 schematics C 9 RS 422 schematic C 10 serial port 1 11 straight through schematics C 10 changing serial port settings 1 16 character sets A 4 Advanced mode B 3 Code Page 850 B 5 Emulation mode B 4 Index character sets continued extended B 6 IBM translation B 4 international B 3 cleaning drive roller 3 8 label sensors 3 10 media guides 3 9 media path 3 9 printer covers 3 7 printhead 3 6 schedule 3 4 tear bar 3 8 tools 3 3 coax interface option A 6 Codabar A 8 Code 11 A 8 Code 128 A 8 Code 16K A 9 Code 2 of 5 A 8 Code 39 A 8 Code 49 A 9 Code 93 A 8 Code Page 850 character table B 5 communicating with the printer using PrintSet 2 16 using the printer command set 2 16 using third party software 2 16 communications boundaries C 7 host requirements C 7 interfaces C 7 IPL commands using 2 16 PrintSet using 2 16 protocols C 3 Multi Drop C 5 Polling Mode D C 5 Standard C 3 user defined C 5 XON XOFF C 4 C 5 specifications A 3 testing for 1 17 2 17 third party software using 2 16 troubleshooting 4 7 6 5 configuration printing test label 2 17 6 5 test label hardware 1 9 software 2 13 configuration commands changing from Test
34. A 9 Character Sets International Character Sets B 3 Advanced Character Table B 3 Emulation Mode Character Table B 4 IBM Translation Character Table B 4 Code Page 850 Character Table B 5 Extended Character Sets B 6 Communications Reference Communication Protocols C 3 Intermec Standard Protocol C 3 XON XOFF Protocol Software and Hardware Flow Control C 4 XON XOFF No Status Protocol C 5 Polling Mode D C 5 Multi Drop Protocol C 5 User Defined Protocol C 5 Host Requirements C 7 Communications Boundaries C 7 Communications Interfaces C 7 RS 232 Serial Interface C 7 RS 422 Serial Interface C 8 RS 485 Serial Interface C 8 Printer Serial Port C 11 vi S Bi CI Contents Full ASCII Table Full ASCII Table D 3 Full ASCII Control Characters Table D 5 Glossary Index vii Before You Begin Before You Begin This section introduces you to standard warranty provisions safety precautions warnings and cautions document formatting conventions and sources of additional product information A documentation roadmap is also provided to guide you in finding the appropriate information Warranty Information To receive a copy of the standard warranty provision for this product contact your local Intermec sales organization In the U S call 1 800 755 5505 and in Canada call 1 800 668 7043 Otherwise refer to the Worldwide Sales amp Service list that was shipped with this manual for the address and tel
35. EAR TO SEND REQUEST TO SEND GROUND AT PRINTER GROUND NOTE The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity 3XXXU 011 C 9 EasyCoder 3400e Bar Code Label Printer User s Manual Straight Through DTE to DCE Cable for Use with a Modem Part Number 043237S SHIELD 25 PIN PLUG D SUB METAL BACKSHELL CHASSIS GROUND TRANSMITTED DATA RECEIVED DATA REQUEST TO SEND CLEAR TO SEND DATA TERMINAL READY 25 PIN PLUG D SUB METAL BACKSHELL CHASSIS GROUND TRANSMITTED DATA RECEIVED DATA REQUEST TO SEND CLEAR TO SEND DATA TERMINAL READY PRINTER E MODEM NOTE The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity 3XXXU 012 Note If you find that you are losing data you may need to isolate the chassis ground from one of the two devices by connecting it to the shield RS 422 Intermec Pin Assignments SHIELD NOTE Connect pin 1 to shield at one end only Input RxDB Input RxDA Output TxDA Output TxDB PRINTER HOST 3XXXU 013 Note The host in this case includes Intermec products that support RS 422 Non Intermec controllers may have different pin assignments C 10 Communications Reference C Printer Serial Port The rear panel of the printer contains the serial port connector It is a 25 pin D style subminiature receptacle The port is wired as a data terminal equipment DTE devi
36. IRISIT UVWXYZ 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F hy i 68 69 od 6B 6C 6D 6E x 3 20 risit u v X Z 78 A 7A pi 7C 7E A 06393 e A 88 89 8A 8B 8C 8D 8E 8F a i N N wo N N N a Ls o a LC 20 3 ga 98 99 9A 9B 9C 9D 9E AS Th io u IN a 0 4uli Al A2 A3 A4 A5 A6 A7 8 A9 AA AB AC AD AE I AIA A a lala CX BO B1 B2 B3 B4 B5 B6 B7 B8 B9 BA BB BC BD BE BF cla TIE a bras k co C1 C2 C3 C4 C5 C6 C7 C8 C9 CA CB CC CD CE CF nn A AA o D EE Jr Em m DO D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC DD DE DF OIRIOO 6 O p U y Y EO El E2 E3 E4 E5 E6 7 E8 E9 EA EB C ED EE EF 2 B 70 my Se 9 8 Fo F1 F2 F3 F4 F5 Fe F7 F8 F9 FA FB FC FD FE FF 44XXU 068 B 5 EasyCoder 3400e Bar Code Label Printer User s Manual Extended Character Sets Each internal font in the printer has a different character set associated with it as shown in the following tables The hex codes accompany each character 7 X 9 Standard 7x11 OCR co cl Characters in Fonts 10 x 14 Standard 5 x 7 Standard c2 c7 sf eo ope Li aq sofa de at d SEES ee dd dd de reales mah BEED DER RME RE ED EE ee ae at af ef aja e raseda osen at at af af of
37. Top Bank Top Bank BE F in on ILIV on 1 2 3 4 1 2 3 4 Switch settings Switch settings for feeding for retracting label label forward 3XXXU 48 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings table on page 6 8 Press the Feed Pause button The printer prints the software configuration label and stops at the new location Verify that the label rest point number on the software configuration label matches the number you set in Step 4 Try printing again to see if you need to readjust the DIP switches in the bottom bank If you need to readjust the DIP switches in the Bottom Bank repeat Steps 4 through 7 If not exit Test and Service mode by turning off the printer and returning all DIP switches to their original settings Using Test and Service Mode Setting Emulation Mode If you are replacing an Intermec 8636 or 8646 printer with a 3400e printer you can keep your existing network hardware software and label formats by using Emulation mode The labels produced on your new printer will look like the ones that your old 86XX printer printed There are three ways to set the printer to Emulation mode e Use the DIP switches in the Test and Service DIP switch bank For help see the following procedure e Use PrintSet to select either 100 dpi 10 mil or 66 dpi 15 mil mode For help see the PrintSet online help e
38. a you are using If you set the sensitivity setting incorrectly try changing the print darkness For help see your PrintSet online help or the IPL Programming Reference Manual Adjust the darkness adjust control For help see Adjusting the Print Darkness in Chapter 5 Lower your print speed or use Intermec media recommended for your print speed Clean printhead platen roller and label path as described in Chapter 3 Maintaining the Printer Adjust the bias adjust screw See Correcting Uneven Print Quality in Chapter 5 Use only Intermec label and ribbon stock to ensure superior print quality and product performance Check to make sure that you installed the ribbon correctly For help see Loading Thermal Transfer Ribbon in Chapter 2 Set the bias adjust screw See Correcting Uneven Print Quality in Chapter 5 Install ribbon with shiny side facing the printhead See Loading Thermal Transfer Ribbon in Chapter 2 Set the switch for the type of media you are using For help see Loading Media Into the Printer in Chapter 2 Troubleshooting f Print Quality Problems continued Symptom Print quality is poor continued The printer skips labels randomly or sends an intermittent error Continuous empty pause fault light yellow LED Possible Causes Media may be slipping against the platen roller causing the printing to compress The label format extends beyo
39. and Service mode 6 6 Emulation mode 6 11 X forms adjust 6 13 Y forms adjust 6 14 DIP switch settings 6 7 EasyCoder 3400e Bar Code Label Printer User s Manual configuring the serial port 1 15 connecting printer to a mainframe 1 14 printer to a network 1 12 printer to a PC using the parallel port 1 12 using the serial port 1 11 printer to an AS400 1 13 printer to system using the parallel port 1 10 using the serial port 1 10 control characters full ASCII D 5 conventions used in manual xii cover cleaning 3 7 removing 1 6 D darkness adjust control setting 5 5 using for optimal print quality 5 5 Data Line Print 6 5 entering 6 5 using to test the operation of the printer 6 5 using to troubleshoot printer 6 5 data loss checking for communication problems 4 8 preventing 4 7 Data Matrix A 10 dimensions A 3 DIP switch settings changing 1 15 configuration commands 6 7 dot increments moving 6 8 Emulation mode setting 6 11 label rest point adjusting 6 10 table serial port 1 16 test and service 6 4 dot increments setting the number of 6 9 downloading definition 2 16 drive roller cleaning 3 8 E EAN A 8 electrical requirements A 3 Emulation mode international character sets B 4 setting 6 11 environment specifications A 3 extended character sets B 6 F fanfold media loading 1 7 faults media or system 2 4 Feed Pause button functions of 2 5 illustrated 2 3 u
40. and slide it to the outer edge of the lower media guide Screw it in place Note If you are replacing the empty media roll with a new roll of the same width you do not need to adjust the edge guide Pull down on the lower media guide to allow easy access to the media path Unroll several inches of media insert it between the upper media guide and the lower media guide and out the front of the printer Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer Pull out 25 4 to 30 48 centimeters 10 to 12 inches of media and remove the exposed labels from the media liner Open the media access door and thread the media liner under the self strip assist roller and over the rewinder hub in a clockwise direction Remove the clasp from the rewinder hub and wind approximately 5 08 centimeters 2 inches of media liner clockwise over the rewinder hub 2 9 EasyCoder 3400e Bar Code Label Printer User s Manual 12 13 14 15 16 17 Secure the media to the rewinder hub by snapping the rewinder clasp onto the rewinder hub Turn the rewinder hub clockwise to remove all slack from the media liner between the tear bar and the rewinder hub Close the media access door Rotate the head lift lever counterclockwise until it locks Use PrintSet your third party software or the IPL command set to enable self strip and the label taken sensor Refer to the PrintSet
41. anual 8 Press the Feed Pause button The printer prints out the software configuration label Verify that the label states the correct mode 9 Turn the printer off and then on 10 Download the 86XX formats fonts and graphics from the host to the printer Using Forms Adjust If your label prints too close to one edge you can reposition it by using the X Forms Adjust and Y Forms Adjust features The X forms adjust controls the position of the printing area along the length of the label The Y forms adjust controls the position of the printing area along the width of the label The following figure shows the default X and Y origins You can control the default X origin top of form with the PrintSet software or with the Test and Service DIP switches You can control the default Y origin with the DIP switches only Origin 2 0 X lt gt N 1 Y FORMAT 0 ON Y Y Leading Edge NG gt 3XXXU 049 Direction of media from printer 6 12 Using Test and Service Mode The default X origin is 25 centimeters 0 10 inch 20 dot increments from the edge of the label You can move the X origin forward or back 30 dot increments The default Y origin is 13 centimeters 0 05 inch 10 dot increments from the leading edge of the label Each dot increment is 5 mil 0 005 inch X Forms Adjust When you move the X origin forward the printer moves the top of form away from the edge before pr
42. ar code appears along the length of the label EasyCoder 3400e Bar Code Label Printer User s Manual margin The distance between the edge of a label and where the printing starts on that label See also top of form media The label stock on which the printer prints labels Media can be made of plain paper polyester thermally reactive paper or other materials with adhesive backing and ribbon mnemonic code An acronym or abbreviation for a computer instruction routine or format For example lt STX gt represents the start of text Multi Drop protocol A protocol capable of controlling communications between a single controller and multiple devices OCR font A font that is recognized by optical character recognition offline The state in which the printer is not able to carry out two way communication with the host online The state in which the printer is able to carry out two way communication with the host parallel A communication scheme in which the bits of a byte are transferred simultaneously over a multistrand cable parameters The operating limits of the printer Also the variable information sent with a command picket A method of bar code printing in which all the bars are printed at once in parallel The bar code appears across the width of the label pitch 1 The number of characters printed in one horizontal inch determined by the increment by which the printer platen moves 2 Rotation of a ba
43. ashing Over temperature On System fault Off Printing or idle Empty Pause Flashing Paused On Media fault Over temperature If the printer overheats the Alert LED flashes and the printer stops Do not try to troubleshoot or adjust the printer just allow the printer enough time to cool down and it will resume operation on its own Media or system faults If the Empty Pause or the Alert LED remains on your printer is experiencing a media or system fault For help see Chapter 4 Troubleshooting Using the Feed Pause Button The Feed Pause button located on the front of the printer performs these functions depending on the mode of the printer Printer Mode Idle Printing Powered on for the first time You Want To Feed out one label or a minimum specified amount of media Continuously feed media Take the printer offline Pause the printer Cancel the current print job Print the hardware configuration label Operating the Printer 2 What to Do Press and release the Feed Pause button Press and hold the Feed Pause button When you release the button the media stops feeding Press the Feed Pause button twice Press the button again to bring the printer online Press and release the Feed Pause button Press and release the button again to resume printing Press and hold the Feed Pause button until the printer stops printing Press and hold the Feed Pause button See Printing
44. ated The printhead is up Sensor type set incorrectly You have incorrectly loaded the media You have incorrectly loaded the media You have configured the printer for self strip media Media fault Solution Use PrintSet to check the configuration settings If the settings are incorrect use PrintSet to change the settings Clean any extraneous material from the paper path and clean the path thoroughly Refer to Chapter 3 Maintaining the Printer Use PrintSet to change the image bands or print speed settings Use PrintSet to change the image bands or print speed settings Clean the self strip roller See Chapter 3 Maintaining the Printer Leave printer alone until it has time to cool down It will resume printing on its own Make sure the printhead is down The head lift lever should be straight up and down Press the Feed Pause button to resume printing Configure the printer for the correct sensor for the Print mode you are using You can enable self strip and other Print modes from PrintSet Try reloading the media For help see Loading Media Into the Printer in Chapter 2 Try reloading the media For help see Loading Media Into the Printer in Chapter 2 Set the printer to the default configuration using the DIP switches For help see Plugging In the Printer in Chapter 1 Remove media from under the label taken sensor Printer Operation Problems continued
45. ations later in this chapter ARA AA dee TLS ee ee Tee see 1122412214 LA LALA LAL LA yan d Lp SV 3XXXU 004 1 5 EasyCoder 3400e Bar Code Label Printer User s Manual 1 6 Plug the AC power cord into the receptacle at the rear of the printer Plug the other end of the power cord into a grounded wall outlet or surge protector Turn the On Off switch to the on position When you power on the printer the Power On LED lights the Empty Pause LED flashes and the platen roller advances The yellow Empty Pause LED then stays on steady because you have not loaded media yet Opening the Printer You need to open the printer every time you load media or perform maintenance procedures To open the printer 1 Place the fingers of your right hand between the two notches on the lower edge of the media cover the media cover release and pull the bottom of the media cover away from the base of the printer Grasp the front of the media cover with your left hand and lift the front of the media cover upward to release it from the printer frame Lift the media cover away from the top of the printer 3XXXU 005 Getting Started 1 Loading Media for Fanfold Printing Use the sample of fanfold media provided in the Media Envelope to compl
46. automatically spools labels as they are printed This attachment is limited to small batches with maximum outer diameter OD of 12 7 centimeters 5 inches Self Strip Printing Use self strip printing in applications where you want to apply labels to a surface immediately After printing a label the printer prints out the label with the backing removed This option must be ordered when you order your printer Signal DATASTB DBO DB1 DB2 DB3 DB4 DBS DB6 DB7 ACK BUSY PE SELECT CHASSIS GND INIT FAULT Specifications A The following pin descriptions are for the printer s parallel interface connector Pin Return 1 19 2 20 3 21 4 22 5 23 6 24 7 25 8 26 9 27 10 28 11 29 12 30 13 17 31 16 32 33 Direction IN IN IN IN IN IN IN IN IN OUT OUT OUT OUT IN OUT Description Negative pulse Latches DBO 7 on the rising edge Eight bits in parallel provide data input High is logical 1 and LOW is logical 0 Negative pulse Data has been received If HIGH printer cannot receive data If HIGH out of ribbon or media Pulled to 5V Printer is on Printer s chassis gnd isolated from logic gnd Clears I OINTO latch See printer display A 7 EasyCoder 3400e Bar Code Label Printer User s Manual Bar Code Symbologies Supported The e series printers support these bar code symbologies Codabar Originally developed in 1972 Codabar is a numeric symbology most commonly used in
47. bel see Printer Operation Problems in Chapter 4 Connecting the Printer to Your System 1 10 You can connect your printer to a PC a local area network an AS 400 or other midrange computer or a mainframe This section tells you how to connect your printer to any of these systems This illustration shows you where to connect your system to the printer You can use any of these three ports on the rear of the printer Serial communications port Parallel port TO board port if you have an adapter card installed Parallel pot lt Optional I O a board port Serial communications port 3XXXU 008 Getting Started 1 Connecting Your Printer to a PC You can connect your printer to either a serial port or parallel port on your PC You must provide the correct cables for connecting the printer See the following sections for cable information Contact your Intermec representative for ordering assistance 1f you do not have the appropriate cables Connecting the Printer to a PC Serial Port To connect the printer to your PC serial port you need a shielded EIA RS 232 RS 422 or RS 485 electrical interface with a 25 pin D style subminiature connector It must have pins on the printer end and an appropriate serial port connector on the other end Use the following table to determine the correct Intermec cable for your application You cannot order an Intermec cabl
48. bology list box Choose Print Your attached printer prints a test label For example if you chose to print a bar code with the Code 39 symbology your printer prints a label similar to this one 0123456789 o oo N co LO x ise N o 3XXXU 030 2 17 Maintaining the Printer Maintaining the Printer 3 This chapter contains cleaning procedures and a schedule detailing how often to perform maintenance procedures Even though the design of your printer enables it to withstand harsh environments you must clean it on a regular basis to keep it running at its highest performance level It is very important to perform the maintenance procedures if you expose the printer to dirt or debris For information on maintenance procedures such as replacing media or ribbon see Chapter 1 Getting Started and Chapter 2 Operating the Printer Inspecting the Printer Inspect the printer and the rest of your data collection system equipment on a regular basis Your inspection should include the following e Make sure you have properly grounded the printer e Inspect the work environment Large electric motors welders and switching equipment can affect printer performance e Keep the printer away from liquids e Check the data collection network regularly for loose wires or poorly installed connections Be sure to replace corroded wires Tools for Cleaning the Printer To clean the printer safely and eff
49. ce Refer to the following figure for pin names on the serial port Y EN X x R S BRB ps 2 sa soe 2 RSS sc 218 CTS 18 L _ pe Sl ars s bA E I RD y y 5 Y TD QU K lt 2 GND SR 3XXXU 063 C 11 Full ASCII Table Full ASCII Table Full ASCII Table Binary Hex Dec C393 Char Binary Hex Dec 0393 Char 00000000 00 00 U NUL 00100000 20 32 SP SPS 00000001 01 01 A SOH 00100001 21 33 A 00000010 02 02 B STX 00100010 22 34 B 00000011 03 03 C ETX 00100011 23 35 IC 00000100 04 04 D EOT 00100100 24 36 D 00000101 05 05 E ENQ 00100101 25 37 E 00000110 06 06 F ACK 00100110 26 38 IF amp 00000111 07 07 G BEL 00100111 27 39 IG 00001000 08 08 H BS 00101000 28 40 H 00001001 09 09 SI HT 00101001 29 41 A 00001010 0A 10 J LF 00101010 2A 42 U N 00001011 0B 11 K VT 00101011 2B 43 IK 00001100 UC 12 L FF 00101100 2C 44 IL f 00001101 0D 13 M CR 00101101 2D 45 M 00001110 0E 14 N SO 00101110 2E 46 IN 00001111 OF 15 0 SI 00101111 2F 47 10 00010000 10 16 P DLE 00110000 30 48 P6 0 00010001 11 17 Q DCI 00110001 31 49 IQ 1 00010010 12 18 R DC2 00110010 32 50 R 2 00010011 13 19 S DC3 00110011 33 51 IS 3 00010100 14 20 T DC4 00110100 34 52 T 4 00010101 15 21 U NAK 00110101 35 53 U 5 00010110 16 22 V SYN 00110110 36 54 IV 6 00010111 17 23 W ETB 00110111 37 55 IW 7 00011000 18 24 X CAN 00111000 38 56 IX 8 00011001 19 23 Y EM 00111001 39 57 IY 9 00011
50. condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Avertissement Un avertissement vous alerte d une proc dure de fonctionnement d une m thode d un tat ou d un rapport qui doit tre strictement respect pour viter occurrence de mort ou de blessures graves aux personnes manupulant l equipement Caution caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Conseil Une pr caution vous avertit d une proc dure de fonctionnement d une m thode d un tat ou d un rapport qui doit tre strictement respect pour emp cher l endommagement ou la destruction de l quipement ou l alt ration ou la perte de donn es Before You Begin About This Manual Analysts and programmers should use this manual to learn how to operate program and connect the EasyCoder 3400e printer to a network or system The first part of this manual tells you how to install operate maintain and troubleshoot your printer The last part of the manual covers advanced features of the 3400e printer A basic understanding of DOS programming and data communications is necessary What You Will Find in This Manual This table summarizes the information in each chapter of this manual For Information On Installing the
51. e for the RS 422 interface but there is a schematic in Appendix C that you can use to purchase or make your own cable Also see Appendix C for the RS 232 RS 422 and RS 485 serial port pin assignments Printer N For Connecting To Use Intermec Cable Part Number IBM PC 048668 25 pin printer to 25 pin serial port null modem IBM PC 048693 25 pin printer to 9 pin serial port null modem To connect your printer to a PC serial port 1 Turn the On Off switch to the off position 2 Plug the 25 pin connector into the serial communications port on the rear of the printer Plug the other end of the cable into a serial COM port on the PC 4 If necessary change the PC serial port configuration to match your printer See Configuring the Serial Port for Communications later in this chapter for more information EasyCoder 3400e Bar Code Label Printer User s Manual 1 12 Connecting the Printer to a PC Parallel Port If you are using a parallel port to communicate with your printer you need a parallel cable to run between the printer and the PC You can purchase a parallel cable from Intermec Part No 051211 or from your local computer store See Appendix A for pin descriptions of the parallel cable connector To connect your printer to a PC parallel port 1 Turn the On Off switch to the off position 2 Plug the parallel interface connector into the parallel communications port on the rear of the printer 3 Plug
52. e printer power off and then on for the configuration changes to take effect a Note Ignore Multi Drop switches if you are not using a Multi Drop network DIP Switch Setting Descriptions Parameter Baud rate Parity Data bits Stop bits Multi Drop address Protocol Media type Description The rate in bits per second at which the host exchanges data with the printer The maximum baud rate is 115 200 Adds one bit 1 or 0 to the character to make the sum of bits always odd or even The number of bits that represent the ASCII characters Timing units between characters that synchronize character transmission Unique address for each device connected with Multi Drop protocol The transmission standards for communication between the printer and each connecting device Enables the printer to work with either direct thermal or thermal transfer media EasyCoder 3400e Bar Code Label Printer User s Manual DIP Switch Settings Top Bank Switch Number Bottom Bank Switch Number O OFF 1 ON Baud Rate Selection Multi Drop Address Selection 115200 111 A 00000 57600 O 1 1 B 10000 38400 101 c 01000 19200 ooo D 11000 L 9600 100 E 00100 3 4800 010 F 10100 T 2400 110 G 0 1 1 0 0 ao 1200 H 11100 l 00010 Parity Selection J 10010 Even oo K 01010 Odd 10 L 11010 None o 1 M 00110 N 10110 Number of Data Bits 0 01110 7 Bit 0 P 11110 8 Bit 1 Q 0 0 0
53. ectively use the following items e Isopropyl alcohol e Cotton swabs e Clean lint free cloth e Vacuum cleaner e Soapy water mild detergent e Printhead cleaning pad Part Number 1 110501 00 The following procedures explain how to access the printer parts and clean them without causing any harm to the printer or yourself 3 3 EasyCoder 3400e Bar Code Label Printer User s Manual Maintenance Schedule 3 4 Clean your printer regularly to maintain the quality of your labels and extend the life of your printer This table contains suggestions for cleaning the printer Use the illustration on the next page to locate the parts you need to clean Printer Component Printhead Printer Cover Drive roller and tear bar Media path not shown Edge guide Upper media guide Lower media guide Thermal transfer ribbon TTR assist roller Self strip roller Label gap sensor not shown Label mark sensor not shown Label taken sensor Pinch roller Maintenance Period Inspect after every roll of media or ribbon Clean after every roll or 15 240 centimeters 6 000 inches of media or more often if necessary Clean as necessary Clean after every five rolls of media If you are using hi tack adhesive you must clean after every roll of media If you are using tag stock or continuous media you may want to clean after every five rolls of media or as necessary Clean more often in environments that are harsh or dusty
54. ed The three digit media sensitivity number MSN specifies the amount of heat required by the printhead to image a label The amount of heat that each roll of media or ribbon requires is unique due to different chemistries and manufacturing processes Intermec has developed heating schedules the amount of heat required to image a label to produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers Look for the three digit media sensitivity number on e the side of the media roll Use the last three digits 140 in the example of the 15 digit number stamped on the roll for the media sensitivity number e a small label attached to the roll of media e a small label attached to the plastic bag of your ribbon roll Your label may be different than this example but it will contain the sensitivity number INTERMEC MEDIA PRODLKTS SENSITIVITY LABEL Intermec SENSITIVITY NUMBER 120066102605140 3XXXU 029 Note Some ribbon rolls have the media sensitivity number printed on the inside core Use this three digit number to optimize print quality and print speed on your printer You can achieve the best print quality on the printer by using only Intermec ribbon and media products The default sensitivity setting for thermal transfer media is 567 For direct thermal media the default sensitivity setting is 470 Use the PrintSet software your third party software or the IPL command set to c
55. eme for encoding data as a bar code Code 39 Interleaved 2 of 5 and Code One are examples of different symbologies thermal transfer A method of printing by which heat from the printhead melts ink from the ribbon onto media The ink adheres to the media as it cools top of form The point where printing can start on a label Separated from the edge of the label by the margin Glossary G UPC Universal Product Code numeric 12 digit bar code symbology used extensively in retail particularly the grocery industry User Defined Characters UDC See graphic User Defined Fonts UDF See soft font variable data field Bar code and text fields that change from one label to the next XON XOFF protocol A protocol that stops the host from sending data when the printer buffer fills up and starts it again when the buffer empties Index Numbers 2D symbologies A 9 Code 16K A 9 Code 49 A 9 Data Matrix A 10 Maxicode A 10 PDF417 A 9 86XX Emulation mode 6 11 A AC power receptacle 1 5 adjustments bias adjust screw 5 3 darkness adjust control 5 5 label mark sensor 5 6 X forms adjust 6 13 Y forms adjust 6 14 Advanced mode international character sets B 3 AS400 connecting to the 3400 1 13 ASCII control characters list of D 5 table D 3 B bands image 5 9 bar code symbologies Codabar A 8 Code 11 A 8 Code 128 A 8 Code 2 of 5 A 8 Code 39 A 8 Code 93 A 8 EAN A 8 Interleaved
56. ent DIP switch settings for later reference Set all of the DIP switches to the off position Set all of the DIP switches to the communications settings of your host computer Turn the On Off switch to the off position Press and hold the Feed Pause button while turning the power on The printer prints out a hardware configuration label and then enters Data Line Print mode Set the DIP switches to the test or service function you wish to perform See the following table for a list of the DIP switch settings Hold the Feed Pause button down The test begins immediately If you wish to perform another function change the DIP switch settings and press the Feed Pause button The function the printer is currently executing terminates and the printer performs the new function The printer remains in Test and Service mode until you turn the power off and reset the DIP switches The printer executes all functions as soon as you select them To exit Test and Service mode 1 2 3 Turn the printer power off Reset the DIP switches to their original settings Turn the printer power back on 6 3 EasyCoder 3400e Bar Code Label Printer User s Manual Use the information in the following table to set the DIP switches for the appropriate Test and Service mode function you want to perform Test and Service DIP Switch Settings Defaul
57. ephone number of your Intermec sales organization Safety Summary Your safety is extremely important Read and follow all warnings and cautions in this book before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions Do not repair or adjust alone Do not repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety First aid Always obtain first aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems Resuscitation Begin resuscitation immediately if someone is injured and stops breathing Any delay could result in death To work on or near high voltage you should be familiar with approved industrial first aid methods Energized equipment Never work on energized equipment unless authorized by a responsible authority Energized electrical equipment is dangerous Electrical shock from energized equipment can cause death If you must perform authorized emergency work on energized equipment be sure that you comply strictly with approved safety regulations ix EasyCoder 3400e Bar Code Label Printer User s Manual WARNING CAUTION Warnings and Cautions The warnings and cautions in this manual use the following format Warning A warning warns you of an operating procedure practice
58. er User s Manual C 6 A Note Please use caution when replacing control characters with printable characters You cannot replace one control character with more than one printable character The following table lists the protocol characters that you can redefine and the protocols they affect Character SELECT IN POLL IN RES IN REQ IN SOM IN EOM IN AFF IN NEG IN DLE IN XON IN XOFF IN SELECT OUT POLL OUT RES OUT REQ OUT SOM OUT EOM OUT AFF OUT NEG OUT DLE OUT XON OUT XOFF OUT PROTO CMD 1 PROTO CMD 2 TIMEOUT ON EOM Protocol Affected POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF STD POL MODE D MULTI DROP XON XOFF POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF XON XOFF XON XOFF MULTI DROP MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF XON XOFF STD XON XOFF STD XON XOFF POL MODE D MULTI DROP Communications Reference C Host Requirements Your printer has the following hardware and software requirements e The host computer must use the American Standard Code for Information Exchange ASCID for data communications e A serial port must be available on the host if you are connecting directly to
59. er clockwise until it locks firmly in place securing the media against the inside wall of the printer Engage the printhead by rotating the head lift lever counterclockwise until it locks Close the printer by reversing the directions for removing the cover 1 7 EasyCoder 3400e Bar Code Label Printer User s Manual Loading Media for Fanfold Printing Media access slot Supply roll Supply 2 retainer post 3XXXU 006 11 Press Feed Pause to advance one label through the printer and out the label opening in the front cover The printer is now ready to print the configuration test label The yellow Empty Pause LED goes out 5 Note If the yellow Empty Pause LED does not go out press Feed Pause a second time and then reload the media and try again if the Empty Pause LED still does not go out 5 Note For your convenience refer to the label with directions for loading media This label is located on the inside of the media cover 1 8 Getting Started 1 Printing the Hardware Configuration Test Label You can print the hardware configuration test label to test the printer and make sure it is operating correctly The hardware configuration test label lists the printer s configuration Use this label for reference when installing your printer and for verification of proper printer operation To print the hardware configuration test label 1 2 Turn the On Off switch to the off positi
60. er cord Remove the media cover 1 2 3 Remove the media and ribbon if necessary 4 Pull down on the lower media guide to open up the media path 5 Use the cloth moistened with isopropyl alcohol to clean the upper and lower media guides Be sure to remove all traces of debris Release the lower media guide 6 Remove all traces of dust paper and adhesive from the media path with a soft bristle brush or vacuum 7 Replace the media and ribbon 8 Ifyou are finished cleaning replace the media cover 3XXXU 035 3 9 EasyCoder 3400e Bar Code Label Printer User s Manual 3 10 Cleaning the Label Sensors Three label sensors on the printer require regular cleaning Label taken sensor Label mark sensor Label gap sensor To clean the label sensors 10 Turn the On Off switch to the off position and remove the power cord Remove the media cover Rotate the head lift lever clockwise to release the printhead Rotating the head lift lever raises the printhead to allow access to the label mark sensor Remove the media and ribbon if necessary Clean the label taken sensor with a cotton swab moistened with isopropyl alcohol Pull down on the lower media guide to expose the label gap sensor Using a cleaning brush or vacuum remove all debris and dust from the label gap sensor Clean the label gap sensor with a cotton swab and alcohol Replace the media and ribbon Engage the printhead by rotatin
61. er input buffer Input Serial differential data to the printer Output Serial differential data from the printer Input Serial differential data to the printer Output Serial differential data from the printer Output When you use a modem connect to modem DTR pin When using Intermec Standard Protocol this pin indicates that the printer is switched on When using XON XOFF or hardware flow control this pin indicates the printer mechanical status and the status of the printer input buffer Communications Reference C RS 232 Null Modem Cable for PC XT Part Number 048668 SHIELD 25 PIN SOCKET D SUB METAL BACKSHELL CHASSIS GROUND TRANSMITTED DATA RECEIVED DATA REQUEST TO SEND CLEAR TO SEND DATA SET READY GROUND DATA TERMINAL READY CARRIER DETECT 25 PIN PLUG D SUB METAL BACKSHELL CHASSIS GROUND RECEIVED DATA TRANSMITTED DATA CARRIER DETECT DATA TERMINAL READY GROUND DATA SET READY CLEAR TO SEND PC PRINTER NOTE The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity 3XXXU 010 RS 232 Null Modem Cable for PC AT Part Number 048693 SHIELD 9 PIN SOCKET D SUB METAL BACKSHELL 25 PIN PLUG D SUB METAL BACKSHELL CHASSIS GROUND TRANSMITTED DATA RECEIVED DATA CARRIER DETECT RECEIVED DATA TRANSMITTED DATA CLEAR TO SEND REQUEST TO SEND DATA TERMINAL READY DATA SET READY CARRIER DETECT DATA SET READY DATA TERMINAL READY CL
62. es to familiarize yourself with your printer 1 3 1 4 EasyCoder 3400e Bar Code Label Printer User s Manual Front View Back View Media aoe ae Pi Dat b ower Data LED LT Alert LED Empty Pause __ Media button Feed Pause button Media access dl 3XXXU 002 oor Darkness adjust control DIP switches Optional I O j board port Serial communications 2 port Media ae AL ig On Off window A x switch a ES AC power cord Med a ea receptacle cover las Parallel por 3XXXU 003 Fanfold media access slot Several options are available for use with your printer See Appendix A for complete descriptions of these options Getting Started 1 Preparing the Printer for Installation Before connecting your printer to your data collection system you need to e Plug in the printer e Open the printer and load media e Printa configuration test label Plugging In the Printer The back of your printer contains the AC power receptacle the serial communications port the On Off switch and two banks of DIP switches To plug in the printer 1 Turn the On Off switch to the off position 2 Make sure you set the DIP switches to their factory default settings Top Bank Set switch 1 on I Set switches 2 through 8 off O Bottom Bank Set switches 1 through 8 off O For a description of the DIP switch settings see Configuring the Serial Port for Communic
63. ete the following procedures In fanfold printing you place a stack of fanfold media at the rear of the printer and feed it into the printer through a slot in the rear cover Refer to Chapter 2 Operating the Printer for instructions on loading rolls of media To load media for fanfold printing 1 2 3 10 Open the printer Disengage the printhead by rotating the head lift lever clockwise until it releases Move the supply roll retainer by turning it counterclockwise and sliding it to the outer end of the supply post Place the fanfold media slightly lower than the slot in the printer back cover Line the box of fanfold media up with the label path through the printer Insert media through the slot at the rear of the printer and thread it over the supply roll post To allow easy access to the media path pull down on the lower media guide Make sure that the edge guide is slid all the way to the outer edge of the edge guide plate Insert the fanfold media through the printer mechanism as shown in the illustration on the next page The front edge of the media should pass over the tear bar and through the label dispense opening in the media cover The fanfold media should pass over the supply roll post Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer Slide the supply roll retainer up to the edge of the fanfold media and turn the supply roll retain
64. ew Bias adjust screw 3XXXU 038 2 To compensate for uneven print quality turn the bias adjust screw as shown Adjusting the bias adjust screw causes the printhead to rest evenly on the drive roller and results in even print quality a If printing is light on the If printing is light on right side of label turn the the left side of label turn bias adjust screw counterclockwise u 4 the bias adjust screw clockwise IN m 7 E u gt a LB LL 7 gt EEE D Ee L 10 3XXXU 039 3 Replace the media cover Optimizing Printer Performance 5 Adjusting the Print Darkness Use the darkness adjust control in combination with the PrintSet software configuration tool to fine tune the darkness of print on your labels The fine adjustments compensate for variations in the media lot to lot the printhead or the printer Set the darkness adjust control after you enter the media sensitivity number To adjust the print darkness 1 Locate the darkness adjust control on the back of the printer 2 Use a small straight slot screwdriver to adjust the print darkness e To increase the print darkness turn the control clockwise e To decrease the print darkness turn the control counterclockwise Turn the darkness Darkness adjust control clockwise adjust control for darker density D j Turn the da
65. f your labels This rate in turn affects the throughput of the entire printing process The printer begins imaging the label as soon as it receives the command to select a format Since the printer starts imaging the label so early the chance that the imaging process will be unable to keep up with the print speed decreases and throughput improves However if the number of image bands is too low the imaging process is unable to keep up with the print speed In this case the printer stops printing and starts again at the lowest print speed with the maximum number of image bands If the image band command is set too high the printer spends more time than necessary imaging and slows down label production What Is an Image Band Image bands are a section of memory where a picture of a label format is drawn This drawing process is known as imaging Once the picture is imaged the printer loads the picture from the image bands to the printhead for printing Each image band is equal to 2 54 centimeters 1 inch of length of the label format The number of image bands you use may be less than the length of the label you are printing The number of image bands in inches does not have to equal the length of the label since the printer recycles the image bands Once the contents of an image band have been printed it may be reused to image the next section of the label Keep in mind that the more complex the label the longer it will take to image each
66. g Plus 2 8 400 Series Medium 480 Duratherm Lightning IR Tag 5 Sensitivity 470 Duratherm Lightning 1 5 460 European IR 5 450 Duratherm Lightning IR Labels 1 5 440 European Thermal 5 420 Duratherm Lightning Labels 1 5 100 Series Low Sensitivity 180 Duratherm II 1 3 170 European Tag 3 160 Duratherm II Tag 3 140 European Top 3 130 Duratherm II 2 3 800 Series High Sensitivity 864 European Uncoated Standard 1 8 Paper 854 Duratran TTR Paper Labels Standard 1 6 834 Duratran TTR Paper Tags Standard 1 6 600 Series Medium 687 Duratran TTR Polyester 1 Premium 7 6 Sensitivity Paper 677 Duratran Syntran Premium 7 6 633 European Polyethelene Premium 8 627 Duratran Kimdura Premium 7 8 623 Duratran Kimdura Premium 6 2 14 Operating the Printer 2 3400e Printer Thermal Transfer Media and Ribbon Sensitivity Settings continued Approximate Sensitivity Sensitivity Numbers Setting 500 Series Medium 567 Sensitivity Paper 565 563 533 527 513 300 Series Low Sensitivity 369 Plastic 366 200 Series Low Sensitivity 238 Kapton 236 226 222 Direct Thermal Media Duratran II 1 Premium 7 European Premium Paper Premium Duratran II 1 Premium European Tag Premium Duratran II Tag 7 mil Premium 7 European Coated Premium Super Premium Poly Super Premium 3 Super Premium Poly Super Premium 7 Gloss Polyimide Kapton Gloss Super Premium Gloss Polyimide Kapton Super Premi
67. g the Printer to a Mainframe 1 14 Cabling in Noisy Electrical Environments 1 14 Configuring the Serial Port for Communications 1 15 Verifying Printer Communications With Your System 1 17 Operating the Printer Learning How to Operate the Printer 2 3 Understanding the Front Panel 2 3 Understanding the Front Panel LEDs 2 4 Using the Feed Pause Button 2 5 iii EasyCoder 3400e Bar Code Label Printer User s Manual Loading Media Into the Printer 2 6 Loading Roll Media for Straight Through Printing 2 6 Loading Media for Self Strip Printing 2 8 Loading Thermal Transfer Ribbon 2 10 Setting the Media Sensitivity Number 2 12 Setting the MSN for Intermec Media and Ribbon 2 13 Setting the MSN for Other Media and Ribbon 2 14 Communicating With the Printer 2 16 Using the PrintSet Software 2 16 Using Third Party Software 2 16 Using Intermec Printer Language IPL Commands 2 16 Printing a Test Label 2 17 Maintaining the Printer 3 Inspecting the Printer 3 3 Tools for Cleaning the Printer 3 3 Maintenance Schedule 3 4 Cleaning the Printhead 3 6 Cleaning the Printer Covers 3 7 Cleaning the Drive Roller and Tear Bar 3 8 Cleaning the Media Guides and Media Path 3 9 Cleaning the Label Sensors 3 10 Troubleshooting Troubleshooting Checklist 4 3 Printer Operation Problems 4 3 Print Quality Problems 4 5 Communication Problems and Preventing Data Loss 4 7 Optimizing Printer Performance Optimizing and Maintaining Print Qual
68. g the head lift lever counterclockwise until it locks in place Replace the media cover Cleaning the Label Sensors Maintaining the Printer 3 Cleaning brush Lower media guide Label gap sensor 3XXXU 036 3 11 Troubleshooting Troubleshooting f This chapter provides some hints for troubleshooting error messages that the printer sends to the host and problems you may experience with the printer Troubleshooting Checklist Even though Intermec designed your printer to operate under harsh conditions you may still encounter a printer operation print quality or communication problem at some time You can easily fix most of the errors you encounter and consequently not delay operation of the printer for very long To troubleshoot your printer 1 First try cleaning the printer components and checking all of the connections See Chapter 3 Maintaining the Printer for details 2 If cleaning the printer and checking the connections does not solve the problem use the following tables to locate the symptom Follow the solution in the table to fix your problem If you receive an error message refer to the JPL Programming Reference Manual Intermec Part No 066396 for a complete list of error messages and their solutions If the problem persists contact your Intermec Customer Service Representative 1 800 755 5505 from North America If y
69. h the printer prints labels Host refers to a personal computer or other computer that communicates with the printer A symbol or bar code symbol consists of alphanumeric characters encoded in a bar code format Conventions The following conventions are used throughout this manual for operating procedures and descriptions of the printer e Feed Pause refers to the Feed Pause button on the printer front panel e Downloaded commands appear in the order that you enter them into the printer with the following conventions Convention Description lt gt Angle brackets lt gt enclose mnemonic representations of ASCII control characters For example lt ETX gt represents the ASCII End of Text control character data Italic text represents variable data which you must replace with a real value For example n signifies a variable for which you must designate a constant value data Italic text within brackets represents optional data Ctrl Bold text represents a key on your keypad For example Tab represents the Tab key and M represents the letter M key Ctrl Z When two keys are joined with a dash press them simultaneously For example if you see the command Ctrl C press the two keys at the same time E3 F3 Type all characters that appear in the Courier font by pressing an individual key on the keypad Before You Begin Other Intermec Manuals You may need additional information when worki
70. hange the media sensitivity number If you want to see the current sensitivity setting of your printer print out a software configuration label Operating the Printer 2 To print a software configuration label 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning the printer on The printer prints out a hardware configuration label 3 Set the DIP switches to print out the software test label Top Bank Set switches 1 through 6 and 8 off Set switch 7 on Bottom Bank Set switches 1 through 8 off 4 Hold the Feed Pause button down for 1 second The printer prints out the software configuration label Return the DIP switches to their original settings 6 Turn the printer power off and then on Setting the MSN for Intermec Media and Ribbon For direct thermal media use the three digit sensitivity number located on the roll of media to set the sensitivity number You can also use the values from the tables in the next section For thermal transfer media you need to look in two places to determine the sensitivity number The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk in place of one of the digits On thermal transfer media the rating contains the first and second digits with an asterisk in place of the third digit The number on the ribbon has the first and third digits with an asterisk in place of the second digit To optimize the sen
71. hat can disrupt data communications between your host computer and the printer e Large power transformers e Large electrical motors e Arc welders e Motor controllers e Switch gears If any of these items are near your printer you may want to try the following suggestions to reduce the effects of electrical noise If you need help eliminating noise ask your Intermec representative for assistance e Always use shielded cable Connect the cable and shield to the metal backshells on the cable connectors and fasten the connectors to the serial ports using screws e Install ferrite cable clamps e Connect the printer chassis ground to the building ground You will find the chassis ground on the ground pin of the printer power cord Getting Started 1 Configuring the Serial Port for Communications You need to configure the serial port of the printer to match the configuration of your PC or network controlling device If the printer s default settings do not match use the DIP switch settings table to configure the serial port To configure the printer serial port 1 Use the following DIP switch setting descriptions and table to locate the DIP switches you need to change to configure the serial port 2 Use a small straight slot screwdriver to set the appropriate DIP switches For example if you want to change the media type to thermal transfer set DIP switch 8 on the bottom bank of switches to the on position 3 Turn th
72. he dark adjust Adjust the knob to achieve the best print quality For help see Adjusting the Print Darkness in Chapter 5 Use only Intermec label and ribbon stock to ensure superior print quality and product performance Clean the printhead For help see Cleaning the Printhead in Chapter 3 4 5 EasyCoder 3400e Bar Code Label Printer User s Manual Print Quality Problems continued Symptom Possible Causes Printing not aligned Printer is misfeeding media on label Labels are not Incorrect label rest point setting stopping at the right point for removal Incorrect label stock setting Print quality is Incorrect media sensitivity setting poor Incorrect darkness control setting Print speed exceeds the capability of the media Printhead platen roller or label path are dirty Uneven print contrast density Poor quality label or ribbon stock Ribbon wrinkling Ribbon installed upside down Direct thermal thermal transfer switch set in the wrong position 4 6 Solution Make sure you have correctly installed the media For help see Loading Media Into the Printer in Chapter 2 Adjust the label rest point For help see your PrintSet online help or the JPL Programming Reference Manual Set the printer to thermal transfer or direct thermal label stock For help see Loading Media Into the Printer in Chapter 2 Change sensitivity setting to match the type of medi
73. ial port continued configuration 1 15 description C 11 settings changing 1 16 using to connect a PC to the 3400 1 11 setting dot increments number of 6 9 Emulation mode 6 11 media sensitivity number 2 12 software configuration label printing 2 13 specifications A 3 speed printing A 4 Standard protocol C 3 straight through printing 2 6 symbologies 2D A 9 Codabar A 8 Code 11 A 8 Code 128 A 8 Code 16K A 9 Code 2 of 5 A 8 Code 39 A 8 Code 49 A 9 Code 93 A 8 Data Matrix A 10 EAN A 8 Interleaved 2 of 5 A 8 Maxicode A 10 PDF417 A 9 POSTNET A 8 UPC A 9 T tear bar cleaning 3 8 technical support contacting Intermec Technologies Corporation ii terms and conventions xii Test and Service mode 86XX Emulation mode 6 11 changing configuration commands from 6 6 Data Line Print 6 5 DIP switch settings 6 4 entering 6 3 exiting 6 3 memory reset 6 6 printing test labels 6 5 using forms adjust 6 12 X forms adjust 6 13 Y forms adjust 6 14 test label example of hardware configuration 1 9 printing 2 17 6 5 third party software 2 16 throughput increasing 5 9 troubleshooting 4 3 checklist 4 3 communication problems 4 7 print quality problems 4 5 printer operation problems 4 3 twinax interface option A 6 U UPC A 9 uploading definition 2 16 user defined protocol C 5 W warnings and cautions x warranty information ix X X forms adjust
74. imizing Printer Performance Optimizing Printer Performance 5 This chapter explains how to optimize and maintain print quality use the printer memory more efficiently and maximize throughput Optimizing and Maintaining Print Quality Intermec designed and configured your printer to provide the best possible print quality for both direct thermal and thermal transfer media However there are many factors that you need to take into account before you can achieve maximum print quality The following sections contain information on e Correcting uneven print quality e Adjusting the print darkness e Adjusting the label mark sensor e Using the printer memory efficiently e Increasing throughput Correcting Uneven Print Quality You may experience problems in print quality ribbon wrinkling or light print on one side of your label if the printhead is not making even contact with the label stock This condition can happen with any size label stock but is most common when using narrow label stock You need a straight slot screwdriver to turn the bias adjust screw To achieve the best print quality adjust the bias adjust screw each time you use media of a different width Note You must properly adjust the bias adjust screw to prevent premature printhead failure and excessive platen wear EasyCoder 3400e Bar Code Label Printer User s Manual To adjust the bias adjust screw 1 Remove the media cover and locate the bias adjust scr
75. ing the Printer Loading Thermal Transfer Ribbon Thermal transfer Empty ribbon Ribbon supply hub Upper media guide Ribbon rewind hub TTR assist roller 3XXXU 028 Printhead lift lever 5 Route the ribbon leader through the printer mechanism as shown in the above illustration ai Note Make sure the ribbon runs above the upper media guide The shiny side of the ribbon must come in contact with the printhead 6 Attach the leader from the new thermal transfer ribbon roll to the empty ribbon core using the adhesive strip on the leader edge 7 Wind the ribbon rewind hub clockwise until the ribbon runs smoothly through the printhead mechanism and the leader moves past the printhead Rotate the head lift lever counterclockwise until it locks 9 Enable thermal transfer printing by setting DIP switch 8 on the bottom bank of switches to the on position For help see Configuring the Serial Port for Communications in Chapter 1 10 Press the Feed Pause button to advance the ribbon through the printer 11 Close the printer The printer is now ready to print Note When replacing the thermal transfer ribbon roll in the future use the empty ribbon supply core as the new rewinder core EasyCoder 3400e Bar Code Label Printer User s Manual Setting the Media Sensitivity Number 2 12 120066102605140 Media sensitivity is important because you use it to optimize print quality and print spe
76. inting the label information When you move the X origin backward the printer moves the top of form closer to the edge before printing the label information To set the X forms adjust 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints out the hardware configuration label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn on switches 1 2 3 and 4 To move the X origin forward turn off switch 5 To move the X origin backward turn on switch 5 Top Bank Top Bank ROUE BER ON 1 2 3 4 1 2 3 4 5 Switch settings Switch settings for moving the for moving the X origin forward X origin backward 3XXXU 050 4 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings table on page 6 8 to see how to set the X forms adjust forward or backward a given number of increments 6 13 EasyCoder 3400e Bar Code Label Printer User s Manual 6 14 5 Press the Feed Pause button The printer prints out the software configuration label using the new X forms adjust setting 6 Verify the X forms adjust number on the software configuration label matches the number you set in Step 4 Y Forms Adjust Use the Y Forms Adjust feature t
77. is completed and attempts to reprint the label at the slowest speed 2 ips with the highest number of image bands 20 You need to continue with Step 3 3 Return to the original print speed and increase the original number of image bands one at a time Continue to increase the number of image bands until the printer prints a label correctly If the printer still aborts and reprints at the highest image band setting you may be trying to optimize at a print speed that is too high for your label format Try optimizing the number of image bands at a lower print speed or add an expansion DRAM SIMM To print very complex labels at high speeds you must allocate enough image bands to completely image the label before printing Allocate one band for each inch of label length By doing this you can print at any speed However there may be a considerable delay between labels Using Test and Service Mode Using Test and Service Mode This chapter explains the different procedures you can perform while the printer is in Test and Service mode Use Test and Service mode on the printer to print test labels perform special procedures and change select configuration commands Using Test and Service Mode Procedures For all Test and Service mode tests pressing the Feed Pause button pauses the current test Holding the Feed Pause button aborts the current test and starts a new test To enter Test and Service mode 1 2 Record your curr
78. ity 5 3 Correcting Uneven Print Quality 5 3 Adjusting the Print Darkness 5 5 Contents Adjusting the Label Mark Sensor 5 6 Using the Printer Memory Efficiently 5 8 How Is the Printer Storage Memory Used 5 8 Making the Most of Your Memory 5 8 Increasing Throughput 5 9 What Is an Image Band 5 9 How the Image Bands Command Works 5 9 Optimizing Print Speed and Image Band Setting 5 10 Using Test and Service Mode Using Test and Service Mode Procedures 6 3 Printing Test Labels 6 5 Using Data Line Print 6 5 Resetting the Memory on Your Printer 6 6 Setting Configuration Commands in Test and Service Mode 6 6 Setting the Number of Dot Increments 6 7 Adjusting the Label Rest Point 6 9 Setting Emulation Mode 6 11 Using Forms Adjust 6 12 X Forms Adjust 6 13 Y Forms Adjust 6 14 Specifications Printer Specifications A 3 Electrical Requirements A 3 Printing Method A 3 Environment A 3 Self Strip optional A 3 Communications A 3 Specifications A 3 Dimensions no options installed A 3 Printhead A 4 Ribbon A 4 Printing Speed A 4 Fonts and Graphics A 4 Character Sets A 4 Media A 5 EasyCoder 3400e Bar Code Label Printer User s Manual Printer Options A 6 Communication Interface A 6 EasyLAN 10i Interface A 6 Twinax Interface A 6 Coax Interface A 6 Finishers A 6 Cutter A 6 Batch Takeup A 6 Self Strip Printing A 6 Bar Code Symbologies Supported A 8 2D Symbologies A 9 2D Stacked Symbologies A 9 2D Matrix Symbologies
79. just the label mark sensor Inboard edge of printer The platen roller is not shown for clarity only Label mark sensor The label mark sensor can be positioned no more than 1 from the inboard edge 3XXXU 040 EasyCoder 3400e Bar Code Label Printer User s Manual Using the Printer Memory Efficiently To receive the best performance from your printer you must understand how to use the printer memory The following sections can help you determine the most efficient way to use your printer memory How Is the Printer Storage Memory Used There is enough storage memory in the printer to store several different label formats and still retain enough memory to store downloaded fonts graphics and data Be careful of how you use your printer memory The printer uses flash memory for storing tables pages formats fonts and user defined characters UDCs The 3400e printer has 128K of flash memory available for storage If you require additional storage memory you can purchase flash SIMM for the printer The printer supports these parameters independent of the amount of memory installed or allocated by the printer e Maximum number of formats 99 You can edit formats 1 to 99 You cannot edit default format 0 e Fields per format 200 e Maximum data buffer size for a field 3550 e Maximum number of UDCs 100 e Maximum number of user defined fonts 16 Making the M
80. just Forward o N N N N N Adjust Backward 1 N NN NN 86XX Emulation 101 Advance Mode Oo 0 10 Mil 10 15 Mil 1 X Forms Adjust 1 1 1 1 Adjust Forward o NNNNN Adjust Backward 1 NNNNN Y Forms Adjust 1 1 1 0 NN NNN N Number Least significant bit first 3XXXU 046 Setting the Number of Dot Increments You can move the label rest point and X forms adjust configuration commands forward or backward by setting the printer DIP switches Use the top bank of DIP switches to determine whether the movement is forward or backward Use the bottom bank of DIP switches to set the number of dot increments for label rest point X forms adjust and Y forms adjust The printer moves in 5 mil increments or 0 005 inch per dot ai Note The next table only shows the settings for the bottom bank of switches see the Configuration DIP Switch Settings table for the top bank DIP switch settings 6 7 EasyCoder 3400e Bar Code Label Printer User s Manual Dot Increments DIP Switch Settings Bottom Bank N N N y N OFF 0 OFF on ZI AZZZ TEON 1 2 3 4 5 of dot increments 1 1 0 O 0 0 2 O 1 O 0 0 3 1 1 O 0 0 4 o O 1 0 0 5 1 O 1 0 0 6 O 1 1 O O 7 1 1 1 O 0 8 O O O 1 o 9 1 O O 1 o 10 O 1 0 1 o 11 1 1 O 1 o 12 O O 1 1 o 13 1 O 1 1 o 14 O 1 1 1 o 15 1 1 1 1 O 16 O O O O 1 17 1 O O O 1 18 O 1 O 0 1 19 1 1 O O 1 20 O O 1 0 1 21 1 O 1 0 1 22 O 1 1 O 1 23 1 1 1 O 1 24 O O O 1 1 25 1 O O 1
81. l The XON XOFF protocol stops the host from sending data when the printer buffer fills up and starts the host again when the buffer empties When you select this protocol you concurrently enable software and hardware flow control Software flow control uses the ASCII characters lt DC1 gt XON and lt DC3 gt XOFF to start and stop the flow of data from the host to the printer Hardware flow control uses pin 11 or pin 20 internally connected together on the printer s serial port to indicate Ready or Busy for data flow control As with Standard protocol lt STX gt and lt ETX gt enclose data Status responses conform to the table above except that lt DC2 gt is substituted for lt DC1 gt and lt DC4 gt is substituted for lt DC3 gt The printer does not restrict the message length for XON XOFF protocol That is the printer processes information as it is being downloaded and stops when there is no more information There is no restriction on the number of characters that can be sent down at a time lt STX gt and lt ETX gt are optional characters Pin 11 20 reports Ready and a lt DC1 gt XON is transmitted when the printer finishes reloading at power up Pin 11 20 reports Busy when the printer s input buffer fills with 768 bytes of data If the host ignores pin 11 20 and continues to transmit data the printer transmits a lt DC3 gt XOFF after receiving 15 additional characters The printer continues t
82. later in this chapter for help To load the media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to release it and then slide it to the outer end of the supply roll post Note If you are replacing the empty media roll with a new roll of the same width you do not need to adjust the edge guide or the supply roll retainer 3 Place the media roll on the supply roll post and position it firmly against the printer Note If you are using a narrow roll of media less than 7 62 centimeters 3 inches insert the media support between the roll of media and the supply roll retainer before securing it Operating the Printer 2 Loading Roll Media for Straight Through Printing Media Media backing 10 Head lift Upper lever media guide Media roll Supply roll post Supply roll retainer El Media support Edge guide 3XXXU 026 media guide Slide the supply roll retainer up to the edge of the media roll and turn the supply roll retainer clockwise to secure Pull down on the lower media guide to allow easy access to the media path Make sure that the edge guide slides all the way to the outer edge of the lower media guide Insert the label stock through the printer mechanism as shown Make sure the label passes between the up
83. lf strip assist roller The rewinder hub can hold the backing from an entire roll of media Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number stamped on the side of the media roll Save this information You will need it to set the correct media sensitivity number See Setting the Media Sensitivity Number later in this chapter for help To load self strip media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to release it and slide it to the outer end of the supply roll post Turn it clockwise to lock it in place 3 Place the media roll on the supply roll post and position it firmly against the inside wall of the printer 4 Turn the supply roll retainer counterclockwise and slide it up to the edge of the media roll Turn the supply roll retainer clockwise to secure Note If you are using a narrow roll of media less than 7 62 centimeters 3 inches insert the media support between the roll of media and the supply roll retainer before securing it Operating the Printer 2 Loading Media for Self Strip Printing 10 11 Media roll Supply roll retainer ___ Supply roll post Media support Upper media guide Head lift lever Rewinder assist roller clasp 3XXXU 027 Unscrew the edge guide
84. mal transfer ribbon Environment Operating 10 C to 40 C 50 F to 104 F Humidity 10 to 90 noncondensing Self Strip optional The self strip rewinder hub can take up the backing of an entire 15 240 centimeter 6 000 inch roll of media Peel Release 10 50 grams a Note Self strip printing is an option that you order with your printer Communications Asynchronous RS 232C RS 422 RS 485 interfaces Serial ASCII code Hardware Ready Busy Flow Control XON XOFF Protocol Intermec Standard Block Protocol Polling Mode D Protocol Multi Drop Protocol Baud Rates 1 200 2 400 4 800 9 600 19 200 38 400 57 00 115 200 Specifications Dimensions no options installed Height 27 9 cm 11 inches Width 26 7 cm 10 5 inches Length 43 2 cm 17 inches Weight 15 8 kg 35 pounds A 3 EasyCoder 3400e Bar Code Label Printer User s Manual Printhead 200 dpi Printed dot size Width Resolution Number of elements X dimensions Printhead 400 dpi Printed dot size Width Resolution Number of elements X dimensions 0 127 mm 0 00492 inch square 104 mm 4 1 inches square 8 dots per mm 203 dots per inch 832 per printhead 10 mil to 50 mil 0 25 mm to 1 27 mm 5 mil 0 13 mm in drag mode only specified media only 0 065 mm 0 0025 inch square 112 mm 4 4 inches maximum 16 dots per mm 406 dots per inch 1 792 per printhead 5 mil to 50 mil 0 127 mm to 1 27 mm 2 5 mil 0 06 mm
85. n be scanned with a laser scanner or imaging device that features 2D code scanning capability 2D Matrix Symbologies 2D matrix symbologies such as Maxicode use both the horizontal and vertical axes to encode data even more efficiently than stacked symbologies 2D matrix codes are created as a matrix of square elements with each element being either white or black to encode data in a binary code Extensive error detection and correction codes are appended to 2D matrix symbologies often automatically 2D matrix symbologies generally cannot be read with a laser scanner Instead they are read by a digital imager that captures the entire symbol at once instead of scanning each component individually Since the components of 2D matrix symbologies are decoded after the image is captured they permit very fast data collection A 9 EasyCoder 3400e Bar Code Label Printer User s Manual A 10 Data Matrix Data Matrix is a 2D matrix symbology which is made up of square modules arranged within a perimeter finder pattern The finder pattern is a perimeter to the data region and is one module wide Two adjacent sides are solid dark lines These lines are used to define physical size orientation and symbol distortion Maxicode Maxicode is a fixed size symbology that is made up of offset rows of hexagonal elements arranged around a bullseye finder pattern Each hexagon represents one bit of information and is either black or white depending on the sta
86. nd in conjunction with self strip applications The label rest point adjust range is from 30 dot increments farthest back to 30 dot increments farthest forward Use a negative number if you want the printer to retract the label a number of dot increments after it prints the label Use a positive number if you want the printer to feed the label a number of dot increments after it prints the label There are three ways to adjust the label rest point e You can use the Test and Service DIP switch bank Follow the procedure below to use the DIP switch settings to adjust the label rest point e You can set it by using the PrintSet application software See the Paper Handling portion of PrintSet for more information e You can use the IPL command See the JPL Programming Reference Manual for more information 6 9 EasyCoder 3400e Bar Code Label Printer User s Manual 6 10 To adjust the label rest point 1 2 Turn the On Off switch to the off position Press and hold the Feed Pause button while turning on the printer The printer prints the hardware configuration test label and then enters Data Line Print mode In the top bank of the Test and Service DIP switches turn off switch 1 and turn on switches 2 and 3 To adjust the label rest point forward feed more label turn off DIP switch 4 To adjust the label rest point backward retract label turn on DIP switch 4
87. nd the label length The label mark sensor is not in the correct position Solution Switch to approved media or clean the printhead and platen roller as described in Chapter 3 Maintaining the Printer Edit the format to ensure that the text fits on the label Properly position the label mark sensor For help see Adjusting the Label Mark Sensor in Chapter 5 Communication Problems and Preventing Data Loss Symptom Printer does not communicate with the host If your printer is not receiving downloaded data try the solutions in the accompanying table Possible Causes Serial port is incorrectly configured Damaged or incorrect I O cable Solution Make sure the printer s serial port settings match those of the host Print a software test configuration label as described in Chapter 1 to check the serial port settings Check the connections at both ends or replace the cable See Appendix C for cable information Several problems can cause data loss or communication problems on the printer Data loss can result in printing errors or missing field data Your printer is a serial ASCII device It communicates with the host through an ASCII serial communication I O port Hardware handshaking involves the use of a hardware wire Software handshaking involves a two way datalink between the devices The two devices communicate with each other without losing data through the use of handshaking The printer
88. nefit of the trademark owner with no intention of infringement The software contained in the EasyCoder 3400e Printer and the accompanying materials are copyrighted Unauthorized copying of the software including software that has been modified merged or included with other software or the written materials is expressly forbidden without the prior written consent of Intermec All right title and interest in all copies of this software are and shall at all times remain the sole and exclusive property of Intermec Customers may be held legally responsible for any copyright infringement that is caused or encouraged by their failure to abide by these terms Contents Contents Before You Begin ix Warranty Information ix Safety Summary ix Warnings and Cautions x About This Manual xi Other Intermec Manuals xiii Getting Started Getting to Know Your Printer 1 3 Preparing the Printer for Installation 1 5 Plugging In the Printer 1 5 Opening the Printer 1 6 Loading Media for Fanfold Printing 1 7 Printing the Hardware Configuration Test Label 1 9 What the Hardware Configuration Test Label Tells You 1 10 If a Hardware Configuration Test Label Does Not Print 1 10 Connecting the Printer to Your System 1 10 Connecting Your Printer to a PC 1 11 Connecting the Printer to a PC Serial Port 1 11 Connecting the Printer to a PC Parallel Port 1 12 Connecting Your Printer to a Network 1 12 Connecting the Printer to an AS 400 1 13 Connectin
89. nframe connecting to the 3400 1 14 maintenance schedule 3 4 Maxicode A 10 media guides cleaning 3 9 loading fanfold 1 7 loading in the printer 2 6 path cleaning 3 9 media or system faults 2 4 media sensitivity number description of 2 12 setting for Intermec media and ribbon 2 13 settings table direct thermal media 2 14 media specifications A 5 memory additional storage flash SIMM 5 8 increasing amount available 5 9 increasing amount available in printer 6 6 limitations 5 8 resetting 6 6 returning printer to default settings 6 6 usage limitations 5 8 problems 5 8 using efficiently 5 8 Multi Drop protocol C 5 N network connecting to the 3400 1 12 Index network continued installation 1 13 0 On Off switch 1 5 opening the printer 1 6 options communication interface A 6 finishers A 6 printer A 6 over temperature condition 2 4 P parallel interface pin descriptions A 7 parallel port using to connect the 3400 to a PC 1 12 PDF417 A 9 pin descriptions parallel interface A 7 pitch test label printing 6 5 plugging in the printer 1 5 Polling Mode D protocol C 5 POSTNET A 8 print quality correcting 5 3 darkness adjust control adjusting with 5 5 maintaining 5 3 optimizing 5 3 printing test label 6 5 troubleshooting 4 5 understanding 5 3 print speed adjusting for use with image bands 5 10 printer cleaning 3 3 communication problems 4 7 communications
90. ng with printers in a data collection system Please visit our Web site at www intermec com to download many of our current manuals in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor xiii Getting Started Getting Started 1 This chapter introduces the EasyCoder 3400e printer and explains how to get your new printer running for the first time Getting to Know Your Printer Features of your printer include Support for direct thermal and thermal transfer printing applications Chapters 1 and 2 explain how to load both types of media An internal optional self strip with integral liner takeup See Chapter 2 Operating the Printer for more information An easy to use software application called PrintSet PrintSet makes configuring your printer downloading fonts and graphics and printing a test label effortless Minimal supervision and maintenance Support for user supplied fonts You can easily download and print user supplied fonts See the PrintSet software application or the JPL Programming Reference Manual Part No 066396 for more information Support for TrueType You can easily download and print TrueType fonts See the PrintSet software application or the JPL Programming Reference Manual for more information e series IEEE 1284 parallel port Up to 8 ips inches per second print speed with selected media Use the following figur
91. o control the position of the image in the direction parallel to the printhead See the Dot Increments DIP Switch Settings table on page 6 8 for information on how to move the image forward a number of dot increments If your label is too close to one edge of the printhead you can adjust it using this feature To set the Y forms adjust 1 2 Turn the On Off switch to the off position Press and hold the Feed Pause button while turning on the printer The printer prints out the hardware configuration label and then enters Data Line Print mode In the top bank of the Test and Service DIP switches turn on switches 1 2 and 3 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings table on page 6 8 to see how to set the X forms adjust forward or backward a given number of increments Press the Feed Pause button The printer prints out the software configuration label using the new Y forms adjust setting Verify the Y forms adjust number on the software configuration label matches the number you set in Step 4 Specifications Specifications Printer Specifications This section describes the specifications of the 3400e printer Electrical Requirements Input Voltage 100 120 or 230 VAC 10 Frequency 47 63 Hz Printing Method The 3400e printer is capable of direct thermal DT printing or thermal transfer TTR printing using ther
92. o the off position and remove the power cord Remove the media cover Rotate the head lift lever clockwise to release the printhead Remove the media and ribbon if necessary Clean the drive roller by using a cloth dampened with isopropyl alcohol Move the cloth over the drive roller in a side to side motion as shown Make sure to rotate the roller so that you can clean all areas Note Rotating the TTR assist roller toward you enables you to clean the entire drive roller surface Clean both sides of the tear bar with a cloth dampened with isopropyl alcohol Remove all traces of dust paper and adhesive Replace the media and ribbon Engage the printhead by turning the head lift lever counterclockwise until the printhead locks If you are finished cleaning replace the media cover TTRa roller 3XXXU 034 Maintaining the Printer 3 Cleaning the Media Guides and Media Path You should clean the media guides and media path regularly to keep debris off the media surface and printhead where irregularities can spoil print quality or damage the printhead Cleaning the guides also prevents the media from skewing or improperly tracking as it travels through the paper path which can result in smeared images and print off the side of the label Always clean the media guides immediately after a label jam in the printer To clean the media guides and media path Turn the On Off switch to the off position and remove the pow
93. o transmit a lt DC3 gt after every 15 characters received if the host continues to transmit data Data integrity is not guaranteed if this happens Pin 11 20 becomes Ready when the printer has transferred all the data from the input buffer If the printer receives a lt DC3 gt it transmits a lt DC1 gt XON and the host may resume transmission When you switch the printer offline pin 11 20 becomes Busy and it transmits a lt DC3 gt When you switch the printer online and the input buffer is empty pin 11 20 becomes Ready and it transmits a DC1 Communications Reference C This table shows the printer XON XOFF operation of Bytes Received Online Offline Pin 11 20 Transmit Do not care Offline Busy DC3 768 Online Busy 768 each 15 thereafter Online Busy DC3 Buffer Empty Online Ready DCI if DC3 was sent XON XOFF No Status Protocol This protocol is identical to XON XOFF protocol except that status is not returned after each message received However status is still returned for the status request lt ENQ gt and the status dump lt VT gt commands Polling Mode D Polling Mode D is a block transfer protocol that transmits data in blocks of up to 255 characters including protocol overhead For Polling Mode D the host concentrator is responsible for asking the printer for data it might have polling and requesting to send data to the printer selecting The blocks are framed with LRC characters for
94. on Hardware Configuration Test Label Press and hold the Feed Pause button while you turn the On Off switch to the on position The Alert and Empty Pause LEDs blink during the printer self test Release the Feed Pause button when the media starts moving The printer feeds out one or two blank labels and then prints the hardware configuration test label Turn the printer power off and then on You are now ready to connect your 3400e printer to your system 3400e400 Hardware Configuration Memory Installed Flash Storage 128 kilobytes Image RAM 805 kilobytes Flash SIMM OKB Mileage Inches Processed 70 Inches Burned 0 Labels Cut 0 Printhead Width 1792 Dot Size 2 5 Burn Pot Setting 141 Hardware Options 1 O Option none Internal Option none External Option Cutter Firmware Checksum ROMO U21 95D0 ROM1 U9 7331 Program 067097 Version 2 0 3XXXU 007 Note This is only an example of a hardware configuration label Your label may not be exactly the same 1 9 EasyCoder 3400e Bar Code Label Printer User s Manual What the Hardware Configuration Test Label Tells You The hardware test label provides these statistics Amount of installed memory Amount of media printed Printhead configuration Firmware information Printhead alignment the vertical lines If a Hardware Configuration Test Label Does Not Print If you are unable to print a hardware configuration test la
95. online help your third party documentation or the JPL Programming Reference Manual for help Press the Feed Pause button to advance a label through the printer Grasp the leading edge of the label where it has separated from the backing and pull it away from the printer Replace the printer cover The printer is now ready to print labels Loading Thermal Transfer Ribbon 2 10 7 If you plan to use thermal transfer mode you must install a thermal transfer ribbon TTR to print in thermal transfer mode Note Save the packaging that your ribbon came in Attached to the ribbon packaging is a small label with a three digit sensitivity number printed on it Intermec ribbon only You need this information to set the correct media sensitivity number Refer to the next section Setting the Media Sensitivity Number for more information To load thermal transfer ribbon 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages Place the empty ribbon core that came with the printer onto the ribbon rewind hub Detach the leader from the new thermal transfer ribbon roll and unwind the end of the ribbon approximately 20 32 centimeters 8 inches The edge of the ribbon has a leader with an adhesive strip on the leader edge for guiding the ribbon through the printhead mechanism Slide the roll of thermal transfer ribbon onto the ribbon supply hub with the ribbon roll winding clockwise Operat
96. ost of Your Memory There are limits to the number of formats fonts graphics or pages that you can store in the printer You can define up to 16 fonts but there may not be enough room depending on the amount of memory being used for other purposes The more formats graphics and fonts you store the less memory is available When you run into a memory usage problem use PrintSet to see how much memory remains available You must upload the memory information from the printer first Refer to the PrintSet online help for more information Optimizing Printer Performance 5 If you find that it is necessary to increase your available memory you can do one of the following e Increase the amount of available memory by using the Memory Reset portion of the Test and Service menu See Resetting the Memory on Your Printer in Chapter 6 for more information e Delete any unneeded user defined fonts graphics pages or formats For help see the PrintSet software or the JPL Programming Reference Manual e Purchase additional memory Please contact your Intermec representative for information on purchasing additional memory for the printer Increasing Throughput To print labels as quickly as possible you must adjust the print speed in conjunction with the number of image bands one image band equals 2 54 centimeters 1 inch of label The print speed and image band settings determine the rate at which the printer processes the images o
97. ou are an international customer contact your local Intermec representative Printer Operation Problems If your printer is not operating correctly try locating the problem in the table below Symptom Possible Causes Solution No power or loss of You have damaged or disconnected Make sure you have plugged the power cable into power the AC power cable both the printer and an outlet or power strip Replace the cable if damaged Printer circuit breaker tripped Turn the printer off then back on again Labels stop feeding Printer is out of media Load new media Refer to Chapter 1 Getting through the printer Started or Chapter 2 Operating the Printer You have loaded the label stock Check the media path See Chapter 1 Getting incorrectly Started or Chapter 2 Operating the Printer 4 3 EasyCoder 3400e Bar Code Label Printer User s Manual Printer Operation Problems continued Symptom Labels stop feeding through the printer continued Printer slows down Labels stick to door or fail to strip The Alert LED flashes and printing stops Media fault Test configuration label does not print 4 4 Possible Causes You have set the printer for continuous label stock Media is sticking to the paper path You have incorrectly set the image bands or print speed Printer has aborted and reset the print speed and image bands The self strip roller is dirty Printhead has overhe
98. per and lower media guides The front edge of the media should pass over the tear bar and out the front of the printer Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer Note If you are using thermal transfer media refer to Loading Thermal Transfer Ribbon later in this chapter before you finish performing this procedure Lower the printhead by rotating the head lift lever counterclockwise until it locks Use PrintSet your third party software or the IPL command set to configure the printer for the kind of media you are using continuous or mark label Refer to the PrintSet online help your third party documentation or the JPL Programming Reference Manual for help Press Feed Pause to advance several inches of media through the printer and out the label opening in the front cover Your printer is now ready to print labels 2 7 EasyCoder 3400e Bar Code Label Printer User s Manual 2 8 7 Note Refer to the label located on the inside of the media cover for directions on loading media For your convenience you may want to refer to it when loading media in the future Loading Media for Self Strip Printing Use self strip printing in applications where you want to apply labels to a surface immediately After printing a label the printer prints out the label with the backing removed The rewinder hub collects the backing after it passes over the se
99. r code symbol about an axis parallel to the direction of the bars Glossary G point size A unit of measure for font height 72 points equals 1 inch as measured from slightly above the top of the uppercase letters to slightly below the bottom of the lowercase descenders Polling Mode D protocol Polling Mode D is a protocol that allows devices and controllers to exchange data in an ask and receive format Use Polling Mode D to connect multiple devices to a single multiport controller print speed Measured in inches per second ips the rate at which media travels past the printhead printhead The mechanism inside the printer that prints For example the printhead for the 3440 printer consists of 1792 thermal elements printhead elements The parts of the printhead that print by placing a mark on the label when heated Each element is switched on and off separately in order to react with the media or thermal transfer ribbon to create a mark on the label ready The state in which the printer is able to print the normal operating state of the printer Ready Busy line Pin 11 20 of the rear panel connector Indicates the printer is ready or not ready RS 232 Widely recognized protocol standard for serial binary data interchange The standard covers the physical electrical and functional characteristics of the interface RS 422 Standard for the voltage and impedance levels for serial data transmission on balanced lines
100. ration in which the printer prints each command accompanied by its ASCII code that it receives from the host EasyCoder 3400e Bar Code Label Printer User s Manual density Number of data characters that can be represented in a linear unit of measure Often expressed in characters per inch direct thermal A method of thermal printing in which images are printed when heat from the thermal printhead produces a black mark on the media EAN European Article Numbering now also called IAN International Article Numbering International standard bar code for retail food packages corresponding to the Universal Product Code UPC in the United States Emulation mode An operating mode in which the printer has the operating characteristics of an 8636 or 8646 printer Feed Pause A printer control panel button that advances the media and causes the printer to pause printing field A graphic element that is the basic unit of a format The four basic types of fields are bar code graphic line and text fixed data field Bar code and text fields that never vary from one label to the next the data in a fixed field is a permanent part of the format fixed format A format in which the data never varies from one label to the next such as a return address label A fixed format needs no additional data to print a label font A character set of a given type size and style See also character set font file See soft font format file a
101. rkness adjust control counterclockwise density Screwdriver RC N T LYBVTEWASLIGVTEY 3XXXU 037 EasyCoder 3400e Bar Code Label Printer User s Manual Adjusting the Label Mark Sensor The label mark sensor detects the mark on the back of continuous media stock The printer uses the output to determine the start of print The label mark sensor is behind the platen roller and near the inboard edge of the printer To adjust the label mark sensor Remove the media cover and locate the label mark sensor 2 Use your index finger to slide the label mark sensor to the correct position for your media You can position the label mark sensor anywhere from the inboard edge of the printer to the center of the paper path 3 Enable mark printing with PrintSet your third party software or IPL commands For help see PrintSet online help your third party documentation or the JPL Programming Reference Manual 4 Print a few labels or press Feed Pause two times to make sure that the label mark sensor is detecting the black mark on the media 5 Replace the media cover Optimizing Printer Performance 5 Adjusting the Label Mark Sensor O Platen IN roller Locate the label hee Ss y A ocate the label mark sensor gt N behind the platen roller near the inboard edge of the printer Use your index finger to ad
102. section thus requiring a slower print speed To use a higher print speed use more image bands to allow more of the imaging process to complete before printing begins How the Image Bands Command Works The image bands command controls the amount of memory allotted to the imaging process When you increase the image band adjustment to a higher number you add more buffers to the imaging memory By doing this more of the label format is imaged before printing begins EasyCoder 3400e Bar Code Label Printer User s Manual 5 10 The minimum number of required image bands is dependent upon the print speed and the complexity of the label Labels that contain numerous fields with different rotations graphics or combinations of these formatting options may require a higher number of image bands To set the number of image bands use PrintSet or the IPL command For help see the PrintSet online help or the JPL Programming Reference Manual Optimizing Print Speed and Image Band Setting The maximum number of image bands available for use is 20 bands The minimum number of image bands available is 2 To optimize the number of image bands for your print speed 1 Set the image band setting at the lowest number 2 2 Print a label at the desired speed If the label prints the image band setting is optimal You do not need to perform any more adjustments If the number of image bands is too low the printer aborts the label before printing
103. sing 2 5 flash SIMM additional storage memory 5 8 flow control C 4 font tables extended character sets B 6 fonts and graphics A 4 fonts extended character sets B 6 formats positioning with DIP switches 6 12 forms adjust positioning the label format 6 12 X forms setting 6 13 Y forms setting 6 14 front panel LEDs 2 4 understanding 2 3 full ASCII table D 3 G graphics A 4 H hardware configuration test label example 1 9 printing 1 9 host requirements communications C 7 l IBM translation character table B 4 image bands description 5 9 function 5 10 optimizing with print speed 5 10 increasing printer throughput 5 9 inspecting the printer 3 3 installation network 1 13 printer 1 5 interfaces communications C 7 RS 232 C 7 RS 422 C 8 RS 485 C 8 Interleaved 2 of 5 A 8 Intermec Standard protocol C 3 international character sets B 3 IPL commands using to communicate 2 16 L label format positioning along the length of label 6 13 format positioning parallel along width of label 6 14 mark sensor adjusting 5 6 rest point adjusting with DIP switches 6 10 setting dot increments 6 7 sensors cleaning 3 10 languages international character sets B 3 LED front panel 2 4 indicators 2 4 media or system faults 2 4 over temperature condition 2 4 understanding 2 4 loading fanfold media 1 7 media for straight through printing 2 6 roll media 2 6 M mai
104. sitivity number for thermal transfer media you combine the digits as in this example Sensitivity Media or Ribbon Number Description Thermal transfer media 56 The asterisk reserves the third digit to identify the ribbon s sensitivity number Thermal transfer ribbon 5 7 The asterisk reserves the second digit to identify the media s sensitivity number 567 Optimized sensitivity number 2 13 EasyCoder 3400e Bar Code Label Printer User s Manual Setting the MSN for Other Media and Ribbon If you are not using Intermec media and ribbon or you misplaced your packaging with the three digit sensitivity number label on it you can set the approximate sensitivity number The first column of the Direct Thermal and Thermal Transfer Media Sensitivity Settings tables list the approximate sensitivity settings To achieve acceptable print quality enter the three digit media sensitivity number for example 800 If you are unsure of how to set the media sensitivity number start with the highest setting which provides the lowest energy 800 for thermal transfer and 700 for direct thermal and work your way down until you achieve the best print quality You can also use PrintSet s Print Quality Wizard to help achieve print quality 3400e Printer Direct Thermal Media Sensitivity Settings Maximum Approximate Sensitivity Recommended Sensitivity Numbers Setting Direct Thermal Media Print Speed 700 Series High Sensitivity 720 Duratherm Lightnin
105. t settings are noted with an Top Bank Bottom Bank N NTE 7171771717 A AA A A Azz TESTS ON 2 3 4 5 6 7 el 2 3 4 5 6 78 Test Prints 000 Configurations 000 Hardware o o Q Software 10 Q Test Labels 100 Print Quality o 0 Q Pitch 10 Q Page O 1 0 0 0 Single Page NNN NN Q All Pages 1 1 1 1 Q Format 1 1 00 0 Single Format NNN N N Q All Formats 1 1 1 1 1 Q UDC 00100 Single UDC NNNNNNNQ All UDCs 11111110 Font 10100 Single Font NN NNN All Fonts 1 1 1 1 1 Data Line Print 10000000 Selective Transfer 110 Receiver 000 Send Pages 1008S Single Page SiS S S D D D D D All Pages 1 1 1 1 Send Format 0 1 OS Single Format 1 S S S S D D D D D All Formats 111111 41 1 1 Send UDC 1 1 0 S Single UDC 1SSSSSSS All UDCs 11111111 Send Font 0 Oo 1 S Single Font 1 SS S S D D D All Fonts 11111111 Send Configuration 1 O 1 Send Tables O 1 1 Send All 1 1 Memory Reset O O 1 Page Format OOO UDC Font 100 Configuration O 1 0 Tables 110 All 1 1 1 Q OFF Batch of 1 ON Batch of 100 N Page Format UDC Font number Least significant bit first S Source Page Format UDC Font number Least significant bit first D Destination Page Format UDC Font number Least significant bit first 3XXXU 041 6 4 Using Test and Service Mode Printing Test Labels The printer can print a variety of test print labels that provide you with information about the printer configuration and the quality of the printing To print a test label 1 Turn
106. tacked symbologies consist of short linear segments stacked on top of each other In addition to being able to condense a large amount of information into the stacked format PDF417 provides an extensive error detection and correction option Up to 510 characters can be recovered if they are lost due to an error in scanning or if the label is damaged 2D stacked symbologies can be scanned with a laser scanner or imaging device that features 2D code scanning capability Code 16K Introduced in 1988 Code 16K is an alphanumeric symbology similar to Code 49 in that it employs multiple rows from 2 to 16 Each row is fixed length and uses a mirror image of the Code 128 coding patterns Code 49 Code 49 is an alphanumeric symbology developed in 1987 as a means of labeling very small objects A Code 49 bar code contains from two to eight adjacent rows each separated by a one module separator bar PDF417 PDF417 is a stacked 2D symbology that provides the ability to scan across rows of code Each row consists of start stop characters row identifiers and symbol characters called codewords Each codeword consists of four bars and four spaces and contain the actual data In addition to being able to condense a large amount of information into the stacked format PDF417 provides an extensive error detection and correction option Up to 510 characters can be recovered if they are lost due to an error in scanning or if the label is damaged PDF417 codes ca
107. te of the encoded data bit United Parcel Service UPS Research and Development developed Maxicode for the specific purpose of encoding information about a parcel This symbology only encodes very specific data that is divided into the following fields a 5 digit zip code a 4 digit zip code extension a 3 digit country code a 3 digit class of service and a string of uppercase letters numbers or limited punctuation marks QR Code QR Quick Response Code is a matrix 2D symbology that encodes data into patterns consisting of black and white dots or modules A three position detection pattern enables omni directional reading and ultra high speed reading QR Code can handle a wide range of data including numerical alphabetical Kanji Hiragana Katakana graphics and control codes A built in error correction function enables the QR Code to repair errors in the code Character Sets Character Sets This chapter contains tables for the character sets that the 3400e printer supports To select a character set use PrintSet your third party software application or the IPL command set International Character Sets The following tables show which hex codes to download for international characters not available in the U S character set To use the tables find the hex code for the U S character that corresponds with the character in your language Advanced Character Table If you are running your printer in Advanced mode you are
108. the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints a hardware configuration label and then enters Data Line Print mode 3 Set the DIP switches to print the test label of your choice software print quality or pitch Refer to the Test and Service DIP Switch Settings table for the correct settings 4 Hold the Feed Pause button down until the printer starts printing The printer begins printing out the test label immediately 5 Exit Test and Service mode by turning the printer off and returning all DIP switches to their original settings Using Data Line Print Use Data Line Print mode to troubleshoot communication between the printer and the host and to test the operation of the printer When the printer is in Data Line Print mode it prints out all downloaded data with the hexadecimal equivalent directly underneath it Hold the Feed Pause button down to momentarily suspend the test Press the Feed Pause button longer to transmit the firmware program and version number to the host To enter Data Line Print mode 1 Turn the On Off switch to the off position 2 Press down and hold the Feed Pause button while turning on the printer The hardware configuration test label prints out You are now in Data Line Print mode 6 5 EasyCoder 3400e Bar Code Label Printer User s Manual 6 6 Resetting the Memory on Your Printer Use memory reset if you want
109. the parameters that your software does not set by using the printer command set or the configuration DIP switches Use your third party software to create label formats and convert graphics into a user defined character UDC format that the printer can interpret Refer to your third party documentation and the JPL Programming Reference Manual Part No 066396 for more information Using Intermec Printer Language IPL Commands You can create labels by downloading formats designs and data with IPL commands You can use the printer to perform any function or activate any feature of the printer except for those features or functions that you set with the DIP switches See the JPL Programming Reference Manual for more information Operating the Printer 2 Printing a Test Label If you would like to test your communications by downloading a label follow the example below Use the PrintSet application software to send a test label to the printer This example assumes that your printer is communicating with a PC and that the printer is correctly loaded with media To print the test label ee OP ORS or Start PrintSet on your PC From the Options menu choose Test Print Select the Test Label option button Select either the Text or the Bar Code option button If you select to print text you can choose any font in the Select Printer Font list box If you select to print a bar code you can choose any symbology in the Select Sym
110. to return your printer to its default configuration or if you need to increase the amount of memory available in your printer You can also use memory reset to clear pages and formats user defined characters and fonts configurations tables or all of these parameters To use memory reset Turn the printer off 2 Press and hold the Feed Pause button while turning on the printer The printer prints a hardware configuration test label 3 Set the DIP switches to reset a portion or all of the memory by using the Test and Service DIP Switch Settings table on page 6 4 4 Hold the Feed Pause button down for 1 second The printer resets a portion or all of its memory Setting Configuration Commands in Test and Service Mode Test and Service mode also provides you with an alternative to using PrintSet or sending configuration commands down from the host You can change these configuration commands by setting the Test and Service mode DIP switches e Label rest point e 86XX emulation e X forms adjust e Y forms adjust The following table provides you with the Test and Service mode DIP switch settings for changing the configuration commands Using Test and Service Mode Configuration DIP Switch Settings Top Bank Bottom Bank O OFF OFF N SS IS y y y see QE PPRPP ZIZA ZAZA AZAZ A ZAA A ZA ZAZA ON 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Label Rest Point O 1 1 Ad
111. um 7 Matte Polyimide Kapton Super Premium 7 Matte Polyimide Kapton Matte Super Premium Maximum Recommended Print Speed 8 A A DWN F 2 15 EasyCoder 3400e Bar Code Label Printer User s Manual Communicating With the Printer 2 16 You are now ready to print labels by downloading data from the host to the printer Downloading is the universal term used to describe the transfer of information from the host to any connected peripheral device such as your printer When you transfer data from your printer to the PC or host you are performing a process called uploading You can use several methods to download information in your data collection system The next sections describe different ways to communicate with the printer Using the PrintSet Software Use the PrintSet application software to easily configure your printer from your PC You can upload the current configuration settings modify them and then download them to your printer PrintSet also lets you e download graphics and fonts e print test labels using resident fonts user defined bitmap graphics or resident bar code symbologies e allocate printer memory e download configuration files to multiple printers e use flash based firmware e series For help using PrintSet refer to the online help portion of the application software Using Third Party Software You can use third party software to set many of the printer parameters You can configure

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