Singapore Accreditation Council SACiNet User Manual (for
Contents
1. Reject This action will send the form back to OIC for revision Application No APC 2013 002 Application Status Pending for Acceptance of Assessment Team Schedule and Fee by Alex Product Certification Bodies PC Fire safety products Organisation Alex Test Org ACRA No 201001999Z Registered As Local Company Date of Application 07 Feb 2013 Date s of Assessment 08 Feb 2013 AM Assessment Site Alex Test Address Line 1 Alex Test Address Line 2 123456 Telephone 12121212 Primary Activities Alex testing major activities of the organization Program nochange File Testing preliminary assessment remarks The amount is in Singapore Dollar unless otherwise stated in the Remarks Assessment Fee Before GST 6000 00 v Accept Assessment Team Composition and Quotation a Check the details in the form Click the checkbox to accept assessment team composition and quotation In Confidence 29 SACiNet www sac accreditation gov sg User Manual J Accept Assessment Team Composition and Quotation S b Click ss button and then click OK in the pop up webpage message to proceed A display of successful submission confirms completion of the action 3 2 2 CAB review report and choose whether to proceed 1 Go to your Inbox pending requests 2 Singapore Government AAA Change Password Signout Notifications it Gime toned gt Erom Subiect Received On Review Report And choose wheth2. SINGAPORE ACCREDITATION COUNCIL Singapore Accreditation Council Accreditation System AC SACiNet User Manual for Conformity Assessment Body Version 1 0 User Manual TABLE OF CONTENTS 1 INTRODUCTION wscsccccccccncnccsccncenenecenscenueueusueeeeueueuseeneeueueusuenenuenenes 4 2 CAB Registration and Profile Management ccccccecennnnnnnneeeeeeeeness 8 2 1 HOW to register as CAB fossa ccs eeaetenecsandeseeand otece i 8 2 2 How to login as registered CAB in SACINet sssssosssnsrnrsssrenrnnne 10 2 3 How to View or Edit your CAB profile sessssesessrnserensrsrrerenne 12 2 4 How to change password CAB sessesesensnsursnsnrnrnnnnrrrrrnnnnne 14 2 5 How to reset password when it iS forgotten cc ccceeeeee eee e eens 15 3 CAB Initial Application siisisecccincceceverccocevecctniscentusstsensucwiseudencancusnen 17 3 1 Initial Application SUDMISSION ccceeeeeeeeeeeeeeesseeeeeeeeeeeseeenes 17 3 1 1 Apply and submit initial application CAB ce eee 17 3 1 2 Submit saved application CAB ccccceceseeeeeeeeeeeeeeeeeees 24 3 1 3 Master Accreditation sicsecaccnccsesdsesdecsesesdecseeemenedseemecedderads 25 3 2 Preliminary ASSESSMENE cccccecsecseueeuseuseusurensuueuresseuueutenseuganes 28 3 2 1 Assessment team and schedule and fees acceptance 28 3 2 2 CAB review report and choose whether to proceed 30 3 3 ASSESSMENE coucesasescebaceetesesesactaeaeacie
3. Any changes made in this form will be saved in the CAB profile Click te button Note In Confidence 19 SACiNet www sac accreditation gov sg User Manual If you wish to submit this application later you can save the application by clicking the bd e icon Refer to 3 1 2 on how to find and come back to this saved application 4 Part II of the initial application form will be displayed LK 2 Singapore Governmen Integrity Service Excellence SINGAPORE grity ACCREDITATION COUNCIL TAT AAA Change Password Signout Initial Application Form Save Notifications E Service Part II Organisation Information 2 Location of activities under this application J Address Same as Main Office Address Address Line 1 Address Line 1 Test Address Line 2 Address Line 2 Test Postal Code 135246 Telephone 12341234 Key Activities AAA testing major activities of the organization 3 Billing Address if different from main office v Address Same as Main Office Address Bill To AAA Address Line 1 Address Line 1 Test Address Line 2 Address Line 2 Test Postal Code 135246 Telephone 12341234 4 For Overseas Branch Application only Info D Overseas Branch New entry amp Audit Company Name Address Line 1 5 Management Representative Role J Management Representative P New entry E Audit 1to1 v Name nation Email Telephone Mobile A E AAA Mngt Rep alex activants com 12345678 87654321
4. Assessment Fee Before GST S 1400 00 v Accept Assessment Team Composition and Quotation CAB Audit Plan QSGattach txt Change Upload 3 4 2 CAB checks and corrective action taken and comments for assessors Perform the same steps in 3 3 2 In Confidence 35 SACiNet www sac accreditation gov sg User Manual 3 5 Approval Workflow Diagram SAG STAFF SAG STAFF OFFICERS amp RC OFFICERS take action take action nd of approval workflow End of Process for Initial Application 3 5 1 Approval of award details from CAB 1 Go to your Inbox pending requests 2 Singapore Government AAA Change Password Signout Notifications 2 7 6 d DaemonService Approval for Alex Test Org by Alex 08 Feb 2013 05 02 42 PM a Click View le icon to display approval form 2 Approval form will be displayed In Confidence 36 SACiNet www sac accreditation gov sg User Manual F Approval Form Message Details From DaemonService Date Initiated 08 Feb 2013 05 02 42 PM Remarks Testing approval workflow remarks 6 Previous Remarks Application Details Application No Application Status Certificate No Date of Application Date s of Assessment Assessment Site Telephone Primary Activities Award Letter Details Award Letter Award Date Action Description Save This action will save the information Approve This action will send the form to AE release of sched
5. a Click lt 2 Display will be directed to this page In Confidence 12 SACiNet www sac accreditation gov sg User Manual SINGAPORE ACCREDITATION COUNCIL Home d PD Singapore Government Integrity Service Excellence Alex Change Password Signout E Forms Workflows FS CAB Profile UEN Number User ID User Name Alex Organisation Name Alex Test Org Address Line 1 Alex Test Address Line 1 Address Line 2 Alex Test Address Line 2 Postal Code 123456 City Singapore Country Singapore Telephone 12121212 Fax 23232323 Email alex activants com Website Address Business Certificate sprina jpq Change Date of Registration 16 Jan 2013 3 Organisation Local Compan Registered As Pane Local Government Overseas Major Activities Alex testing major activities of the organization of Organisation Registered Overseas Branch o records Branch Name A Count a 2 2 4 m b Management Representative Details Name Designation Email Telephone Mobile Company Details Key Activites Services Provided Servicei Service2 Other Accrediation certification and registration Other Accrediation Certification And Registration records Eana Organisation Chart Browse J Staff Strength of Your Organisation Management o Technical o Administrative Support o Total Staffs o CAB profile form will be displayed with
6. Mngt Representative a Click applicable check boxes and or fill in applicable text fields b Click icon to display the sub form and fill in the necessary fields if required or if applicable Click lel Save button c Click _Lel button In Confidence 20 SACiNet www sac accreditation gov sg User Manual 5 Next part of the initial application form will be displayed 2 Singapore Government Integrity Service Excellence SINGAPORE ACCREDITATION COUNCIL AAA Change Password Signout Notifications E Service Initial Application Form k Save 6 No of Reports certificates issued during the last 12 months 5 7 Other Accreditation amp Certification J Other Accreditation amp Certification P New entry E Audit 0 records Accreditation Body Scope 8 Quality Document Structure If there is no softcopy uploaded please provide Quality Manual and Quality Procedures to SAC within a week or the application will not be processed Quality Manual Browse Upload Quality Procedures Browse Upload 9 Organisational Structure Please provide the organisation chart showing the lines of authority and if relevant the organisation position in the overall structure of the parent organisation Organisation Chart s Browse Upload Designation Head of Organisation Ho Name Head of Department Hd Name Quality Manager Qm Name Technical Manager Tm Name If applicable Staff Streng
7. RENEWAL AND NON ROUTINE ASSESSMENT When an initial application is successful succeeding processes will be in the form of Surveillance Renewal or Non Routine assessment For the first cycle Surveillance assessment is done each year in the next two 2 consecutive years after the initial accreditation has been awarded For subsequent cycles it will be conducted each year in the next three 3 consecutive years after the renewal assessment It will be initiated before the anniversary date which is a year succeeding the award date of the initial accreditation Renewal assessment is to be initiated before the expiry date which is normally four 4 years succeeding the award date Non Routine assessment however can be initiated or performed at any time after initial accreditation is awarded when CAB wishes to expand the coverage of its accreditation Either of these assessments will be initiated by the SAC Staff Officer CAB will receive instructions through email notification prompting them to visit SACiNet to take action 4 1 Assessment Information Form Submission Workflow Diagram SAC STAFF OFFICER riggers survelllance or renewal or non routine Triggers assessment workflow 4 1 1 Submit assessment information form 1 Go to your Inbox pending requests In Confidence 38 SACiNet www sac accreditation gov sg User Man ACTCALDITATIO Notifications ual K ON COUNCIL Notifications 1to3 Erom 6 5 Prince OIC 6
8. SAC assessors and partners involved in the accreditation process For companies the system allows you to apply for accreditation of SAC programmes monitor the status of The SAC Accreditation Programme accreditation update particulars and submit information for assessment and accreditation is managed by SPRING Singapore For SAC assessors the system allows you to update particulars view assessment information and review assessment corrective actions For SAC members the system allows you to update particulars and approve accreditation recommendations a Click the hyperlink Apply Here to display the CAB registration form 2 Display will be directed to this page Fs CAB Registration EJ cancel Who can apply SAC accreditation is for companies doing testing calibration inspection certification and GLP Currently we only accept application from local enterprises and their branches For interested overseas companies please contact SAC at sac spring gov sg email or 65 62791855 tel no UEN Number a Enter UEN Unique Entity Number and then click 3 Rest of the Registration form will be displayed In Confidence 8 SACiNet www sac accreditation gov sg User Manual LK 2 Singapore Government SINGAPORE Integrity Service Excellence ACCREDITATION COUNCIL E CAB Registration kH Submit g Cancel UEN Number 201001999Z User ID User Name Organisation Name Address Line 1 Address Lin
9. SINGAPORE ACCREDITATION COUNCIL New Register gt gt Apply Here Existing Member User ID Password Forgot Password ES a Enter your registered User ID and the system generated Password that have been sent to your email Then click button 2 Display will be directed to this page In Confidence 10 SACiNet www sac accreditation gov sg User Manual Change Password Plate change your pasword to continue Old pasaword PLL LL LL yapeweord OLLEET a For security reasons you are advised to change your password immediately To change it key in the Old password New password and Confirm new password in the respective fields provided b Click Change password N hutton 3 Display will indicate that password has been successfully changed K a Singapore Government Integrity Senge Ewtellance SINGAPORE it Alex Change Password Signout 16 1 3013 6 57 PM A0CREOT ATION COUT Successfully completed Password changed Password has been successtully changed Go back to the home page 5 a Click Go back to the home page hyperlink to navigate to the login page b Again key in your registered User ID but this time use the new password then click button 4 Display will be directed to this page In Confidence 11 SACiNet www sac accreditation gov sg User Manual Singapore Government Integrity Service Excellence ACCREDITATION COUNCIL AAA Change P
10. acknowledge actions that you have performed in the system Notification Email An email sent to you by SACiNet when 1 There is a pending request that you need to process or 2 You need to be informed of the result for your submitted requests Notifications 2 Singapore Government Team Composition and Witness Assessment Schedule for Prince Pte pa 19 Mar 2013 05 50 30 PM Lid by Prince OIC Team Composition and Assessment Schedule for 19 Mar 2013 05 49 13 PM Organisation by Prince OIC Team Composition and Assessment Schedule for ABV Tec 18 Mar 2013 11 45 50 AM Lid by Prince OIC Upload Report for Prince Pte Ltd by Prince OIC 18 Mar 2013 10 37 19 AM Confirm final assessment fee 15 Mar 2013 06 27 56 PM Confirm final assessment fee 15 Mar 2013 02 18 52 PM Upload Report for Prince Pte Ltd by Prince OIC 15 Mar 2013 01 16 11 PM Confirm final assessment fee 18 Mar 2013 12 47 15 PM Confirm final assessment fee 15 Mar 2013 11 46 38 AM These contain the detailed information concerning any request that you need to process and perform Such notifications can be viewed in the Notifications listing page In this page they are categorized or grouped into gt Pending Requests requests on pending process and yet to be acted upon gt Serviced Request requests that has been acted upon and submitted gt Expired Requests requests that have lapsed its set process deadline gt Terminated Requests requests that wer
11. past applications a Click 2 Display will be directed to the Master Accreditation listing SINGAPORE ACCI ION COUNCIL REDITAT AAA Change Password Signout Notifications E Service D Master Accreditation Organisation Name CAB Scheme Field AAA Product ZB AAA Certification Bodies ZB AAA AAA Inspection Bodies Cargo Inspection a The application summary table includes the following information Organization Name CAB or User Name Scheme Field OIC Certificate No Assessment Type Anniversary Date Y VV VV VV V WV Expiry Date b Click the Edit View icon Fi to edit or view a particular application 3 Accreditation Information will be displayed In Confidence 26 SACiNet www sac accreditation gov sg User Manual Application Information Application No Area Year Type Details AIB 2013 013 Discharge Supervision 2013 Initial Loading Supervision a In the Application Information group box under Details are either 2 of these links gt View link is for applications with active inoperative withdrawn Suspended and rejected status wherein application details related documents and detailed application form can be accessed Here related documents can be downloaded simply by clicking the file link Click View hyperlink to display the Details of Application Application Summary Application No APC 2013 002 Application Status Pending for Route to Field OIC or Head Dir
12. sammnauenanemeke ner emasamauenmuenenenen 31 3 3 1 Assessment team and schedule and fees acceptance 31 3 3 2 CAB checks and corrective action taken and comments for ASSESS S cicdescatccteecuceaseaccvecteautedoersieecttenucectesctteeseucucceorentstex 31 3 4 Witness ASSESSMENL cccccccecccenccceneceesecceaeeeuueneuneeeuneeauseeenees 34 3 4 1 Assessment team schedule and quotation acceptance and aach TEPO sccctuusececwavaaeccwusaeecomierieteytaenetostucnedeueieiaieseanugseie 35 3 4 2 CAB checks and corrective action taken and comments for EESE S a EEE E E E 35 Ja ADOVAT EEE E ETETEN 36 3 5 1 Approval of award details from CAB sassssssssssssrsrsrrrrsrssns 36 4 Surveillanace Renewal and Non Routine Assessment cescenneees 38 4 1 Assessment Information Form SUDMISSION ccccccecececececesess 38 4 1 1 Submit assessment information form cccccecececeucucecavaes 38 A2 WASSCSSINIGINC scacacecucasncucaveaaceceseunseraseousetes punesanenewe boEbonee Reno ER 40 4 2 1 Assessment team and schedule and fees acceptance 40 4 2 2 CAB checks and corrective action taken and comments for GSS OSS Ol 6 visas hc eee ac reise EE bea aes es eee E 40 Med VVVUNCSS acocunacanssunccseneacassaceucantsceunecarascuarsnecwusesnaeusagensearnsauesoane 41 In Confidence 2 SACiNet www sSac accreditation gov sg User Manual 4 3 1 Assessment team schedule and quotation acceptance and Sa Cl NOCD OM asaan a IE paneaneteiae sain ene
13. the details submitted in the registration In this form details can be updated except for the UEN and User ID In Confidence 13 SACiNet www sac accreditation gov sg User Manual b After updating your profile click dse button at the top left corner of the form to save changes You can click E cnc button if you want the changes to be disregarded 2 4 How to change password CAB 1 After a successful login as CAB member Singapore Government Integrity Service Excellence ACCREDITATION COUNCIL AAA Change Password Signout Account Profile gt New Application gt Notifications gt Existing Accreditation gt Manage your Profile Apply for new Accreditation View your notifications inbox The summary of your company details and other programme by SAC for the and outbox by request Accreditation programmes information of your competence and acceptance status and communication and the history of your organisation of your product and services channels current and past applications a Click Change Password hyperlink 2 Display will be directed to this page 2 Singapore Government Integrity Service Excellence SINGAPORE ACCREDITATION COUNCIL TAT Alex Change Password Signout Notifications E Service Change Passwor d Change password c Key in the Old password New password and Confirm new password in the respective fields provided d Click __Change password butt
14. 33 SACiNet www sac accreditation gov sg User Manual Discussion on Corrective Action Ld Save Cancel CAB CAB s Action a Fill in the CAB s Action text box and make necessary attachment if any then click bd 2 button b Attachment and details entered in the Discussion on Corrective Action sub form will then be reflected in the Corrective Action sub form click bd Save again d Display goes back to the main form click s and then click OK in the pop up webpage message to proceed 3 4 Witness Assessment Note Witness assessment workflow is only applicable to 2 schemes the Management System Certification Bodies and Product Certification Bodies In Confidence 34 SACiNet www sac accreditation gov sg User Manual Workflow Diagram SAC STAFF OFFICERS take action SAG STAFF OFFICERS take action ASSESSORS Rejected i Rejected take action SAC STAFF End of witness workflow Note Triggers approval workflow ASSESSORS take action OFFICERS take action Evaluate 3 4 1 Assessment team schedule and quotation acceptance and attach report Perform the same steps in 3 2 1 The only difference is that there is an action for the attachment of an audit plan to be added ea WQAPC 2013 002 Team Lead LeadAssessor5 Alex Assessor4 Alex Assessment Date The amount is in Singapore Dollar unless otherwise stated in the Remarks
15. Laboratories SAC SINGLAS Please indicate the field of application Non Destructive Testing Area Eddy Current Testing Infrared Testing Magnetic Particle Testing C Penetrant Testing Fhased Array Ultrasonic Testing Positive Material Identification Radiographic Testing Time of Flight Diffraction Ultrasonic Testing including Thickness Gauging M Visual Testing d Click button 3 Part I of the initial application form will be displayed 2D Singapore Government Integrity Service Excellence SINGAPORE nee ACCREDITATION COUNCIL AAA Change Password Signout Fa Initial Application Form bd save Notifications E Service Part I Organisation Information 1 Organisation Organisation Name Main Office Address Address Line 1 Address Line 1 Test Address Line 2 Address Line 2 Test Postal Code 135246 City Country Singapore Singapore v Telephone Website Address 12341234 ACRA Company Business Registration No Date of Registration 20 Feb 2013 E please attach a copy of ACRA business certificate as attachment or company registration certificate Business Certificate QSGattach txt Change Organisation Registered As Local Company Local Government Overseas Major Activities of Organisation AAA testing major activities of the organization a This part of the form will be displayed with the organization details from the CAB profile
16. O System Service o Pnnce OIC Time Range Subject Notification for Surveillance Assessment Please Submit the Assessment Info Form for Alex Test Org by Alex Corrective Action Check for Alex Test Org by Alex Custom acton by Alex a Singapore Government Alex Change Password Sijnout Received On 15 Mar 2013 03 49 53 PM 25 Feb 2013 11 20 05 AM 08 Feb 2013 05 36 04 PM a Click View E icon 2 Assessment Information Form will be displayed fe Assessment Information Form Message Details From Prince OIC Date Initiated 28 Jan 2013 05 05 27 PM Remarks Submit Back Application Before you proceed with the application please also get ready the following documents a Copy of the ACRA Business Registration No b Quality Manual Quality Technical Procedures c CVs of nominees to be put up as approved signatory only for Laboratories Inspection Bodies d File Size Up to 20 MB Part 1 Company Information Organisation Name Alex Test Ora Certificate No 2010019992 Address Line 1 Alex Test Address Line 1 Address Line 2 Alex Test Address Line 2 Postal Code 123456 Email alex activants com Telephone 12121212 23232323 Management Representative Name Alex Representative Designation Representative Email mmarkalexis yahoo com Telephone 34343434 Mobile 45454545 a Part 1 of Assessment Information Form will display the company profile Clic
17. Type of Program Laboratory Please indicate field of testing Inspection Body Please indicate field of testing Certification Please indicate field of testing Good Laboratory Practice Assessment Date s Names of Assessment Team optional Contact Name Contact Details Telephone No Hand Phone No Email Address Pre Assessment Preparation 1 Was your organization satisfied with the quality of service offered prior to the assessment Promptness Responding to your querries on assessment arrangement assistance on assessment related querries etc Adequacy of information provided and logistic details Providing your organization with the assessment programme the details of witnessing of sites tests etc Comments Excellent 5 On Site Assessment 2 Does the team possesses the appropriate knowledge and understanding of the applicable standards Fae Excellent 5 a Fill up the fields with your specified details indicate the rate of satisfaction in the different aspects as asked within the form and include all your comments if any In Confidence 43 SACiNet www sac accreditation gov sg User Manual b Click H e button at the top left corner of the form to save and submit your feedbacks c You can click button if you do not want to submit it In Confidence 44 SACiNet www sac accreditation gov sg
18. assword Signout Account Profile gt New Application gt Notifications gt Existing Accreditation gt Manage your Profile Apply for new Accreditation View your notifications inbox The summary of your company details and other programme by SAC for the and outbox by request Accreditation programmes information of your competence and acceptance status and communication and the history of your organisation of your product and services channels current and past applications Note After a successful login CAB is prompted with 4 options Account Profile to manage your profile New Application to apply for new accreditation program by SAC Notifications to view notifications by request status Existing Accreditation to view summary and history of current and past applications 2 3 How to View or Edit your CAB profile 1 After a successful login as CAB member Singapore Government Integrity Service Excellence AAA Change Password Signout Account Profile gt New Application gt Notifications gt Existing Accreditation gt Manage your Profile Apply for new Accreditation View your notifications inbox The summary of your company details and other programme by SAC for the and outbox by request Accreditation programmes information of your competence and acceptance status and communication and the history of your organisation of your product and services channels current and past applications
19. ations E Service Fe Accreditation Information 13 Cancel Organisation Name AAA Scheme Good Laboratory Practice GLP Field GLP Area Physical Chemical Testing Certificate No Status OIC Expired Date Schedule Files _ Schedule Files 0 records Part No Schedule File Application Information Application No Area AGLP 2013 011 Physical Chemical Testing a In the Application Information group box under the Details column click Edit hyperlink to display the saved form Refer to 3 1 1 to complete the submission 3 1 3 Master Accreditation In this page all your existing applications can be viewed past applications with active inoperative suspended withdrawn and rejected status and current applications under process including those that has been drafted but not yet submitted In Confidence 25 SACiNet www sac accreditation gov sg User Manual 1 From this page Singapore Government Integrity Service Excellence AAA Change Password Signout Account Profile gt New Application gt Notifications gt Existing Accreditation gt Manage your Profile Apply for new Accreditation View your notifications inbox The summary of your company details and other programme by SAC for the and outbox by request Accreditation programmes information of your competence and acceptance status and communication and the history of your organisation of your product and services channels current and
20. by Prince OIC Certificate No Scheme Product Certification Bodies Field PC Area Fire safety products Alex Test Org 2010019997 Local Company Date of Application O7 Feb 2013 Date s of Assessment Assessment Site Alex Test Address Line 1 Alex Test Address Line 2 123456 Telephone 12121212 Primary Activities Alex testing major activities of the organization Related Documents Draft report from lead assessor AssessmentReport doc Award letter Awardletter ctf Schedule files 1 CongratLetter pdf Detailed Annlicati gt Edit link is for applications that were drafted but not yet submitted Click Edit hyperlink to display the application form In Confidence 27 SACiNet www sac accreditation gov sg User Manual Application Information AGLP 2013 011 Physical Chemical Testing 2013 Initial Edit 3 2 Preliminary Assessment Workflow Diagram SAC STAFF o OFFICERS take action SAC STAFF OFFICERS Rejected take action ASSESSORS take action SAC STAFF OFFICERS take action Note Triggers assessment workflow if CAB chooses to proceed nd of preliminary eee eg End of process if CAB chooses workflow kaari not to proceed 3 2 1 Assessment team and schedule and fees acceptance 1 After successful login proceed to Notifications Singapore Government Integrity Service Excellence SINGAPORE ACCREDITATION COUNCIL AAA Change Password Si
21. ch report Perform the same steps as in 3 4 1 4 3 2 CAB checks and corrective action taken and comments for assessors Perform the same step in 3 3 2 4 4 Approval Workflow Diagram In Confidence 41 SACiNet www sac accreditation gov sg User Manual SAG STAFF SAG STAFF OFFICERS amp RC OFFICERS take action take action End of approval workflow End of Process for Initial Application 4 4 1 Approval of award details from CAB Perform the same steps as in 3 5 1 In Confidence 42 SACiNet www sac accreditation gov sg User Manual 5 SURVEY FORM The survey form is to gather feedbacks to improve SACiNet 5 1 How to fill up and submit survey form 1 From steps in 3 5 1 click S vevferm hyperlink to display the form Singapore Governmen Integrity Service Excellence ACCREDITATION COUNCH Prince CM Change Password Signout Fy Survey Form lH Save 3 Cancel Notifications E Service ACCREDITATION FEEDBACK FORM The Singapore Accreditation Council SAC welcomes your feedback on your experience in the recent assessment conducted Your comment will help us to improve the performance of the assessment team as well as the assessment and accreditation processes With your invaluable inputs we hope to strengthen that we do well And identify areas for improvement to ensure that the accreditation services are as effective and consistent as possible Organisation Name Prince Pte Ltd
22. click Download Template complete the fields and save it in your local hard disk Next upload the file as an attachment in the Scope of Application Click Swe and then click _ Upload to attach the file Fill in the fields in the sub form if necessary or if applicable b Click A button 7 Next part of the initial application form will be displayed In Confidence 22 SACiNet www sac accreditation gov sg User Manual gt Singapore Government Integrity Service Excellence SINGAPORE i CIL ACCREDITATION COUN AAA Change Password Signout Notifications E Service Initial Application Form Save Cancel Preliminary Assessment is optional The purpose of the Preliminary Assessment is to identify gaps within your management system prior to the Initial Assessment Do you require preliminary assessment Yes No Declaration I declare that the information on this form and any other information given in support of this application are correct to the best of my knowledge I agree to comply with SAC s Terms and Conditions and criteria I undertake that the organisation will pay all fees due to SAC whether or not accreditation is granted Note SAC reserves the right to review the above terms and conditions and fees as and when necessary Back Submit a Click Yes jf application needs preliminary assessment and N _ if it does not Click the declaration checkbox Fae have
23. e 2 Postal Code City Country Please select Telephone Fax Email Website Address Business Certificate Date of Registration 18 Feb 2013 BE Organisation Local Compan Registered As paN Local Government Overseas Major Activities of Organisation Billing Address Bill To Address Line 1 Address Line 2 Postal Code Telephone a If your UEN Unique Entity Number has an existing record related information will be auto populated in the form except for Username and User ID Your registration will be treated as a new account If no existing record is found it will display the form with blank fields for you to fill up b Enter particular details in the specified fields c Click the button for file attachments In Confidence 9 SACiNet www sac accreditation gov sg User Manual d Click the Calendar icon ae to select date e Click Hi button f Click the button to exit Note An e mail will be sent to the e mail address indicated in your registration form It is an acknowledgement of your successful registration and it contains your temporary password to login to SACiNet 2 2 How to login as registered CAB in SACiNet 1 For your first login please check the acknowledgement email sent by SACiNet This e mail contains your confirmed User ID and a system generated Password Go to SACiNet login page Singapore Government Integrity Service Excellence
24. e ceased for process gt All Requests compilation of all the above requests The numeric value enclosed in parenthesis indicates the number of requests for each category or group mentioned above In Confidence 5 SACiNet www sac accreditation gov sg User Manual Detailed Request Form Top Heading Fields Previous Remarks Action Description Save This action will save the information Approve This action will send the form to Head or Director for approval gt From identifies the sender of the notification gt Date Initiated indicates the date and time when the notification is received gt Completed On indicates the date and time when the action is submitted Remarks Message Details D i Completed On From Date Initiated 20 Mar 2013 11 14 16 AM it A Cd Remarks R Save Approve Revise Back Previous Remarks Action Description Assessment team for this application is composed of a team leader Save This action will save the information and two members Please take note also of the schedule and fees Approve This adion will send the form to CAB for approval This action will send back the form to OIC for revision gt Remarks entry field for any comments or message that you would like to relay to the person whom you are sending the form gt Previous Remarks read only field that displays the comments or message from the sender Action Buttons amp D
25. eb 2013 12 17 48 PM In Confidence 31 SACiNet www sSac accreditation gov sg User Manual a Click View le icon to display preliminary assessment form 2 Assessment form will be displayed Corrective Action Check List Upload O Corrective Action Audit 1to2 Testing assessment findings 2 Testing assessment findings 1 For any comment on the draft report please contact lead assessor LeadAssessor5 Alex Draft Report AssessmentReport doc Signed Assessment Finding Report AssessmentReport docx Accreditation is recommended on the condition that the Acxoditetion is not CAB takes satisfactory corrective actions on the non recommande conformity ies within the agreed response time Sis Terms of Accreditation Testing terms of accreditation Signatories Management Representative Testing signatories management representative a In the corrective action group box click View icon Ei 3 Corrective Action Sub form will be displayed In Confidence 32 SACiNet www sac accreditation gov sg User Manual Corrective Action m Save ix Cancel Lead Assessor Code Clause No 1 Findings Testing assessment findings 1 B Discussion on Corrective Action E Audit 1to1 a Click View icon Ei in the Discussion on Corrective Action group box 4 Discussion on Corrective Action sub form will be displayed In Confidence
26. er to proceed for Alex Test 5 DaemonService Ora by Ala 08 Feb 2013 10 18 50 AM ro x a Click View LG icon to display preliminary assessment form 2 Preliminary form will be displayed CAB Download draft report Supporting Document Browse Upload V Proceed With Initial Assessment a Upload supporting documents as reference if any in the CAB group box b Click the checkbox to proceed with the initial assessment Proceed With Initial Assessment C Click eee button and then click OK in the pop up webpage message to proceed Note In Confidence 30 SACiNet www sac accreditation gov sg User Manual You must click the checkbox before you click the Approve button to proceed with the initial assessment Otherwise the application will be terminated 3 3 Assessment Workflow Diagram SAC STAFF OFFICERS take actlon SAG STAFF OFFICERS ASSESSORS take action take actlon Rejected Note Endof a ASSESSORS Triggers approval workflow oe take action gg pp workflow 3 3 1 Assessment team and schedule and fees acceptance Perform the same steps in 3 2 1 3 3 2 CAB checks and corrective action taken and comments for assessors 1 Go to your Inbox pending requests 2 Singapore Government AAA Change Password Signout Notifications to2 Time Range Erom Subiect Received On 6 wd DaemonService Corrective Action Check for Alex Test Org by Alex 08 F
27. escriptions In Confidence 6 SACiNet www sac accreditation gov sg User Manual Message Details From D Date Initiated 2 0 Mar 2013 11 14 16 AM Remarks Previous Remarks Action Description Assessment team for this application is composed of a team leader Save This action will save the information and two members Please take note also of the schedule and fees Approve This action will send the form to CAB for approval Revise This action will send back the form to OIC for revision These buttons are normally located at the top right section of the form beside the Remarks and the descriptions can be found in the box below them gt Save This action saves the information in the form gt Approve This action routes the request to the next process gt Reject Revise This action routes the request to the previous process gt Back This action redirects to the notification listing In Confidence 7 SACiNet www sac accreditation gov sg User Manual 2 CAB REGISTRATION AND PROFILE MANAGEMENT 2 1 How to register as CAB 1 Type this URL https sacinet spring gov sg into your IE browser address bar to display the SACiNet login page Singapore Government Integrity Service Excellence New Register gt gt Apply Here Existing Member User ID Password Forgot Password About SACiNet SACiNet is a platform for applicants of SAC accreditation SAC accredited companies
28. gnout Account Profile gt New Application gt Notifications gt Existing Accreditation gt Manage your Profile Apply for new Accreditation View your notifications inbox The summary of your company details and other programme by SAC for the and outbox by request Accreditation programmes information of your competence and acceptance status and communication and the history of your organisation of your product and services channels current and past applications a Click In Confidence 28 SACiNet www sac accreditation gov sg User Manual 2 Display will be directed to Notifications page LK Singapore Government SINGAPORE y ACCREONTATION COUNCE AAA Change Password Sig st Notifications 2 Acceptance of Assessment Team Schedule and Fee for Alex 6 bJ DaemonService 07 Feb 2013 04 13 08 PM Test Org by Alex a In your Inbox click Pending Requests At the right pane under Ei Notifications click View icon 3 Preliminary assessment form will be displayed F Preliminary Assessment Message Details From DaemonService Completed On Date Initiated 07 Feb 2013 04 13 08 PM Description Remarks Testing preliminary assessment remarks 3 Approve gt a LAS Previous Remarks Action Description Testing preliminary assessment remarks 2 Save This action will save the information Approve This action will send the form to OIC to release information to Assessment Team
29. k l to proceed to the next page of the form b Complete all fields necessary documents update any changes in page 1 5 and upload c Click _ Previous button to go back to the previous page In Confidence 39 SACiNet www sac accreditation gov sg User Manual d Click TF button to save changes and new entries without submitting wf e Click Sem button to submit assessment information form Note Successful submission of this form will be confirmed and acknowledged through a confirmation email sent by SACiNet 4 2 Assessment Workflow Diagram SAC STAFF OFFICERS take actlon SAG STAFF No OFFICERS ASSESSORS take acti take action ake ACtON Rejected Endof Note assessment lt Evaluate panei Triggers approval workflow Workflow take action 4 2 1 Assessment team and schedule and fees acceptance Perform the same step in 3 2 1 4 2 2 CAB checks and corrective action taken and comments for assessors Perform the same steps as in 3 3 2 In Confidence 40 SACiNet www sac accreditation gov sg User Manual 4 3 Witness Workflow Diagram SAG STAFF OFFICERS take action Rejected gt SAC STAFF End of witness OFFICERS workflow F take action Note Triggers approval workflow SAC STAFF OFFICERS take action ASSESSORS take action ASSESSORS take action 4 3 1 Assessment team schedule and quotation acceptance and atta
30. lication Submission Workflow Diagram YES SAC STAFF OFFICERS checks application End NO Trigger preliminary Trigger assessment workflow workflow 3 1 1 Apply and submit initial application CAB 1 After a successful login proceed to New Applications Singapore Government Integrity Service Excellence AAA Change Password Signout Account Profile gt New Application gt Notifications gt Existing Accreditation gt Manage your Profile Apply for new Accreditation View your notifications inbox The summary of your company details and other programme by SAC for the and outbox by request Accreditation programmes information of your competence and acceptance status and communication and the history of your organisation of your product and services channels current and past applications a Click 2 Initial Application form will be displayed In Confidence 17 SACiNet www sac accreditation gov sg User Manual IEDITATI Notifications SINGAPORE ACCR ION COUNCIL AAA Change Password Signout E Service Initial Application Form Application Before you proceed with the application please get ready the following documents a Copy of the ACRA Business Registration No b Quality Manual Quality Technical Procedures c Organisation Chart d CVs of nominees to be put up as approved signatory only for Laboratories Inspection Bodies e Completed Asses
31. on 3 Display will indicate that password has been successfully changed In Confidence 14 SACiNet www sac accreditation gov sg User Manual a singapore Government SINGAPORE 3 ACCREOT ATION COUNCIL Alex Change Password signout Successfully completed Password changed E bassword has been successfully changed eo binge H ih hone page UW a Click Go back to the home page hyperlink to navigate to the login page This time use your new password to login 2 5 How to reset password when it is forgotten 1 In SACINET login page Singapore Government Integrity Service Excellence SINGAPORE ACCREDITATION COUNCIL New Register gt gt Apply Here Existing Member User ID Password Forgot Password a Click Forgot Password hyperlink 2 Display will be directed to this page D Singapore Government Integrity Service Excellence F Reset Password 3 Cancel Please enter your User ID below and the new password will be sent through your email User ID Reset Password a Key in your User ID then click Pest Password button Note In Confidence 15 SACiNet www sac accreditation gov sg User Manual A new system generated password will be sent to your email Use this password on your next login and change it to your own password In Confidence 16 SACiNet www sac accreditation gov sg User Manual 3 CAB INITIAL APPLICATION 3 1 Initial App
32. plication CAB 1 From this page Singapore Government Integrity Service Excellence AAA Change Password Signout Account Profile gt New Application gt Notifications gt Existing Accreditation gt Manage your Profile Apply for new Accreditation View your notifications inbox The summary of your company details and other programme by SAC for the and outbox by request Accreditation programmes information of your competence and acceptance status and communication and the history of your organisation of your product and services channels current and past applications a Click 2 Display will be directed to the Master Accreditation listing K a Singapore Government Integrity Service Excellence SINGAPORE ACCREDITATION COUNCIL TAT AAA Change Password Signout Notifications E Service J Master Accreditation Organisation Name Scheme OIC ti Assessment Type Anniversary Date Expiry Date Z AAA Product a Zi Certification Bodies Initial Prince AAA Inspection Bodies Cargo Inspection OIC Initial 7 Good Laborato oe Z AAA Practice GLP y GLP Initial a Click the Edit View icon of corresponding saved application In Confidence 24 SACiNet www sac accreditation gov sg User Manual 3 Accreditation Information form will be displayed LK D Singapore Government Integrity Service Excellence SINGAPORE ACC REDITATION COUNCIL AAA Change Password Signout Notific
33. read and understood the above requirements b Click __Su2 _ button 8 Display will be directed to existing application list in Master Accreditation page 2 Singapore Government Integrity Service Excellence SING ACCREDITATION COUNCIL AAA Change Password Signout Notifications E Service J Master Accreditation 1 to 2 Organisation Name Scheme Field i Application Type Product a Certification Bodies PC Initial Cargo Prince Inspection OIC Initial AAA P AAA Inspection Bodies Note After application has been submitted you will receive an acknowledgement email from SACiNet This email confirms that your application has been successfully submitted Workflow is then initialized and the application will be evaluated If the application is rejected it will not be pushed through the accreditation process In Confidence 23 SACiNet www sac accreditation gov sg User Manual If the application is accepted it will be routed either to 1 Preliminary assessment workflow if you indicated the need of a preliminary assessment during the application or 2 Proceed with the assessment workflow It is also possible that the application will be returned back to you for the purpose of revision Along the process the system will require your taking action at certain stages so that the application can go through its course You will receive the notification email when such needs arise 3 1 2 Submit saved ap
34. sanhoiaeteteentas 41 4 3 2 CAB checks and corrective action taken and comments for ISSOS OLO raa A ee er re re rer ee 41 Bee PO DIOV al aE E 41 4 4 1 Approval of award details from CAB ccccccceeeeseeeeeeenees 42 i RUS FONE EE 43 5 1 How to fill up and submit survey form ccccccecueeseuseueeneaueenes 43 In Confidence 3 SACiNet www sac accreditation gov sg User Manual 1 INTRODUCTION This User Manual illustrates the features of SACiNet through a step by step approach It serves as a guide for CABs to create maintain update and upload documents under their respective accounts in SACiNet for the purpose of assessment proceedings under the various SAC accreditation schemes General Guidelines e Browser You should use browser IE v7 0 and above to access the system e Forms Compulsory Fields Mandatory fields are denoted with Red asterisk These fields must be filled up to move on the next page Date Fields Date must be selected from the calendar icon File Uploads Each file upload is limited to 20MB in size If you need to upload several documents for a particular field you can zip the documents first and upload the zipped file Icon Tooltips Pointing the mouse over an icon displays the short description of its function In Confidence 4 SACiNet www sac accreditation gov sg User Manual e Workflow Acknowledgement Email An email sent to you by SACiNet to
35. sment Checklist Please ensure you have read SAC s Terms and Conditions and Fee Schedule before moving on Please note that the file upload limit is 20MB For multiple file upload please zip all files into a single zip file for upload Please indicate the scheme of application Please select Please indicate the field of application Please select a Click drop down icon len and choose scheme of application from the drop down list Wait for the system to generate the fields of application Please select Good Laboratory Practice GLP Inspection Bodies Laboratories SAC SINGLAS Management Systems Certification Bodies Product Certification Bodies b Click drop down icon lon and choose field of application form the drop down list Fields will depend on the chosen scheme Again wait for the system to generate the areas of application Please select Please select Calibration amp Measurement Chemical amp Biological Civil Engineering Electrical Testing Environmental Testing Gaming Testing Mechanical Testing Medical Imaging Medical Testing Non Destructive Testing c Please wait until the system loads the areas of application and displays them in the form Areas to be displayed will depend on the chosen scheme and field Choose and click area s of application In Confidence 18 SACiNet www sac accreditation gov sg User Manual Please indicate the scheme of application
36. th Info Management Technical Administrative Support Total Staff a Fill in the necessary and or applicable fields Click to find the location of the file to upload and then click _ upload to attach the file b Click te button 6 Next part of the initial application form will be displayed In Confidence 21 SACiNet www sac accreditation gov sg User Manual SINGAPORE ACCR ION COUNCIL EDITATI Notifications a Singapore Governmen Integrity Service Excellence AAA Change Password Signout E Service Initial Application Form kd Save 10 Supporting Documents Please complete scope of application amp attach the relevant documents indicated Scope of Application Download Template QSGattach txt Change Upload Key Equipment If applicable No file attached Details of P ici sample report Completed study plan List of Certified Companies Browse Upload Completed Assessment Checklist Browse Upload hnical Procedure s Other Upload Browse Upload 11 Key Personnel Nominated Signatory Info Only applicable for Calibration amp Testing Laboratory and Inspection Body J Key personnel Nominees for Signatory Approval New entry Audit 1to1 Name Designation Qualification Experience Responsibility ee cv Test Test scope of Test scope of C E O MBA Experience responsibility signatory n Back Next In the Scope of Application
37. ule information and also to OIC to upload relevant documents and approve APC 2013 002 Pending for award letter approval by Alex Product Certification Bodies PC Fire safety products Alex Test Org 2010019992 Local Company 07 Feb 2013 09 Feb 2013 Full Day Alex Test Address Line 1 Alex Test Address Line 2 123456 12121212 Alex testing major activities of the organization Awardletter_rtf 11 Feb 2013 Certificate No CN 000010 Schedule File AssessmentReport2 doc Area Fire safety products Vv We accept your offer of accreditation or registration and agree to abide by all the Terms and Conditions as stipulated in the award letter and the SAC 01 document or General Procedures and Conditions for GLP Registration Please help us serve you better by submitting your feedback through our survey form a At the lowermost part of the form click the checkbox to accept offer of accreditation Jv We accept your offer of accreditation or registration and agree to abide by all the Terms and Conditions as stipulated in the award letter and the SAC 01 document or General Procedures and Conditions for GLP Registration b If you wish to submit your feedback to SACiNet click the S vev form hyperlink Refer to 5 1 to complete the steps cC Click Qe button and then click OK in the pop up webpage message to proceed In Confidence 37 SACiNet www sac accreditation gov sg User Manual 4 SURVEILLANACE
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