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NCC Operation and Administration Manual Manual

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1. 123 Main 04 29 2008 04 29 2008 13289 Street 41 31 33 1507412 0 45 13 2508 2588 es Hovering over the DCU number will open a floating dialog box offering the actual current status of the DCU ac the A Call Summary View 04 28 2008 to 04 29 2008 KIKI OLGI Records Page so Page 1 of 1 Records 1 13 of 13 AGR GAAR AAAA A R AR AA Location PM Call Start Call Time 206000 Records 000 Doop piod 01 PF20200 40449 PM 23 10 06 206000 3003 04 28 2008 04 04 49 04 25 2008 04 04 49 PM PM 1 23 10 06 200000 206000 oat Connected Ho Yes Yes Interval Frequency Setup The Interval Frequency Setup screen provides input fields for the IP or phone numbers for the various communication slots Interval Frequency Setup Show Hide Siot Rev Frequency 462300000 Transmit Frequency 87300000 Slot 2 Rev Frequency Slot Empty Transmitter Slot Slot 3 Rev Frequency 467300000 Disabled a 1 15 2009 77 Managing DCUs DCU Alarm Configuration The lower section of the View Pane is used to configure DCUs to place an unscheduled call to the NCC when specific alarms occur This section consists of two common parameters and a listing of the many types of alarm messages that can occur Note The specific alarms that apply to your system depend upon the system configuration and the types of meters in use Normally alarm messages are passed to the NCC when the DCU makes its regularly sched
2. a Installation Installation Views W SUF SO SENATENS Hexagram Inc Premise ommunicstions ocu Reporting Administration Help l daroena apananta Select a View Enter Date Range a ma nsale CO Misang Programmer saren Dy Start 1027 2008 fmu v Programmer Records O Missing Wake Up Eng 1028 2008 installation Report 10 27 2008 to 10282008 installation Report 10 27 2008 to 10282008 _ __ aaa 10 28 2008 Search neset KIKI PIPI Records Page No Records Found Search Selection View Pane View Selector At the top left of the View Pane is the View Selector By default The Installation Views page initially displays with the Installs view selected as shown above You can use this selector to alternately select Installs Programmer Records Missing Programmer or Missing Wake up views Only one of these views can be selected at a time 1 15 2009 81 Managing Installations Date Range Selector At the top center of the View Pane is the Dafe Range Selector By default the Date Range Selector for the Installations View page covers the previous day When combined with the Installs view selection previously mentioned this fills the view pane with a summary of the previous days installations Enter Date Range You can easily change the eae date range by clicking in the searen Reset Start and End boxes and entering a range of your choice You can then click the Search butto
3. Action Schedule schedule lt The list of completed and pending firmware updates displays for the date range specified in the range at the top of the view screen End Date 1 30 2009 10 48 End Time Unit Type MTU MTU Unit Selection Job Type All Jobs Start Date 10 23 2008 10 48 Action E E p P RecordsPage 10 Review v Search By Job Name Job Status Start Time Fred PENDING 10 30 2008 10 40 00 Search For Review_TestB PENDING 10 30 2008 09 20 00 Review_TestE PENDING 10 30 2008 09 20 00 June 2008 DCU Firmware Upgrade June 2008 DCU Firmware Upgrade June 2008 DCU Firmware Upgrade June 2008 DCU Firmware Upgrade June 2008 DCU Firmware Upgrade June 2008 DCU Firmware Upgrade June 2008 DCU Firmware Upgrade INITIATED INITIATED INITIATED INITIATED INITIATED INITIATED INITIATED 10 31 2008 23 10 00 10 31 2008 23 10 00 10 31 2008 23 10 00 10 31 2008 23 10 00 10 31 2008 23 10 00 10 31 2008 23 10 00 10 31 2008 23 10 00 Update Page 1 of 2 UnitiD Image Name Firmware Target Cancel J 55551118 3 55551115 4 10000 9 10021 1 10019 1 10017 1 10014 1 10013 1 10012 1 10011 1 MTU MTU Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board If you do not see the firmware update job you entered you may have to expand the Start Date End Date range to include the dates of past completed or future s
4. DCUs are self contained solar battery powered and designed for rooftop or pole mounting DCUs are typically installed on a Y2 mile to 1 mile grid One STAR DCU will support several thousand meters in a typical urban area DCUs decode and error check the received data before storing it in local memory Typically DCUs connect to the Network Control Computer NCC once each day via a cellular phone or Wi Fi connection and pass along the meter data for processing at the NCC System status and maintenance information is also passed to the NCC with each transmission 1 15 2009 STAR System Overview STAR DCUs can be programmed to initiate an immediate call upon receipt of an urgent condition such as a safety or security alarm They can also be configured for two way communications to support advanced functions such as readings on demand NCC The Network Control Computer NCC is a centrally located network server that receives meter data from the DCUs The NCC processes the incoming data and loads it into a database for storage and retrieval The NCC can be scaled easily to support applications ranging from small utilities and submetering installations up to large metropolitan utilities Meter data can be viewed by authorized personnel through an easy to use web interface Consumption data can be linked to your billing system and other mission critical applications w ceo
5. Location or any other descriptive term that users are accustomed to See page 109 for additional information Premise Information General Clicking on the Premise tab of the main menu reveals the Premise sub menu and displays the Premise Views page as shown below The main body of this page consists of a Search Selection Pane and a View Pane Note The choices presented on the main menu and the Sub Menus vary depending upon your access privileges F Star Premise Views Microsoft Internet Explorer provided by ACLARA B lB Se Fle Edt yew Favorites ook Help Pid Address Qi hktp incedb1 jstar usage usage aspe EJ R Premise Premise Views St r Star AMR system lear HECCDE 1 ey Spr ia Hema arr imt aoe beta Sse Bascal A saaa Database ncecdb1 StarDatabase Sub Menu Premise Selection Select a View _ Enter Date Range Search By Resins s Maintenance A Diagnosis Start 10212008 consumption Transmissions Reset J Emi One Search For a Select or Enter a Premise Display Comments Search Selection Pane View Pane 1 15 2009 9 Basic Navigation Search Selection Pane The Search Selection Pane can be used to locate and select an individual Premise from the STAR Database Once a specific Premise is selected information about that Premise appears in the View Pane View Pane The View Pane displays information about the currently selected Premise The specific information d
6. Timesyne Configuration Account Humber 9997649305 Alarm Limit 48 hrs MTU Type ID 91 Drift Limit 5 min Meter Type ID 1254 Outage Configuration Channel Options Inter Message Delay 5 min Channel Active Interval Signal of Copies Outage Dwell 60 sec 1 45 Min KWH 4 Restore Dwell 60 sec Te E Outage Message Count 5 Restore Message Count 5 3 15 Min KWh Demand 4 4 15 Min Line Voltage 4 Select Item Account Number v Read The displayed data updates in near real time If an MTU reports a configuration change or another privileged user requests a change the information will be updated on the current browser screen once completed and verified Clicking the Edit button displays the Unit Settings control in edit mode Most options are editable and require a user with access and proper knowledge of the MTU and AMI system to make alterations Firmware Version 29 Date Time Installed 1015 2008 01 18 00 PM EDT Update Delete Unit Settings FEC Configuration MTU Information O Enabled Disabled MTU Revision 1188616 Account Humber 9997649305 Timesyne Configuration MTU Type ID 91 Alarm Limit 48 hrs Meter Type ID 1254 Drift Limit 5 min 5 Channel Options Outage Configuration j 3 z z Channel Active Interval Signal of Copies Inter Message Delay 5 min ae 1 15 Min vi KWH v 4 v Outage Dwell 60 sec as a 2 15 Min vi KWH w 4 v Restore Dwell 60 sec a
7. A legend is provided to explain error messages You can access the Error Legend by clicking on the Error Legend link just above the top right corner of the Daily Consumption chart 1 15 2009 25 Premise Information Note the Display Comments link at the upper right corner of the View Pane Clicking on this link displays a Comment History like that shown below containing a history for this premise The Comment History window also provides an opportunity to add comments of your own Comments entered are stored in the database and become a part of the history for the corresponding Premise 4 Star Comments Microsoft Internet Explorer provided by Hexagram Inc 09941034 Comment History Date Entered Entered By Comment This is a test of the comments feature 09 22 2006 07 29 37 AM SFUCC1 Hexagram When comments are present for a specific Premise an E icon appears on the Premise Views page next to the Display Comments link Programming Records Each time a technician visits a Premise and performs any actions with the STAR Field Programmer a record of this activity is logged by the Field Programmer These records are then uploaded to the NCC and appear in the readings display for the corresponding date For example the display below shows the installation record that was created when the MTU was first installed VIIZI LVUUT VEVULVY AM UU I vvlJouU 07 28 2006 04 08 00 AM CDT 002800 07 27 2006 04 09 00 AM CD
8. Dais e Count 5 3 15 Min v KWh Demand v 4 v Restore Message Count 5 4 15 Min v Line Voltage v 4 v 1 15 2009 35 Premise Information Changing a configuration setting is simple and straightforward Change the configuration setting accordingly and click the Update Button when complete A MTU write request queues into the system and transmits to the MTU After the write request completes a read request is sent for verification update with the new setting after the read request completes the user wishes to exit edit mode without making changes a The Unit Settings If convenient Cancel Button returns to the page to read only mode At the bottom of the Unit Settings control is the Unit Communication History table This table details previous requests made to this unit by all users in the system Unit Communication History Command Direction Attempt Data Status Time Requested Time Recieved Requestor Power Status Check Read 2 of 3 o RECEIVED 1 16 2009 5 04 06 PM EST 1 16 2009 5 04 44 PM EST ANDERSONDB Hexagram AXSD Reconnect Read 1 of 1 34493956096 RECEIVED 1 16 2009 5 02 48 PM EST 1 16 2009 5 03 30 PM EST ANDER SONDB Hexagram Power Status Check Read 1 of 3 1 RECEIVED 1 16 2009 5 00 15 PM EST 1 16 2009 5 00 26 PM EST ANDERSONDB Hexagram AXSD Disconnect Read 1 of 1 34493956096 RECEIVED 1 16 2009 4 59 18 PM EST 1 16 2009 4 59 42 PM EST ANDER SONDB Hexagram Power Status Check Read RECEIVED 1
9. Western Suburbs Ce After clicking on Add a command is queued into the system and transmits to the MTU The MTU then sends a response A window displays the status of adding the MTU to the group Unit ID Action status Start Date End Date 96426645 Add Alias PENDING 1 17 2009 11 02 19 AM EST Clicking on the Retry Fails button will reissue the command to MTUs in the group without a response 1 15 2009 55 Communications Firmware Management Click Firmware Management on the Communications sub menu to display the default Firmware Management screen ce sc perii EA RANNET Help Communications MTU Read Commands ANSI Table Display Group Management Firmware Management Unit Selection Job Type All Jobs Start Date 12 31 2008 15 01 End Date 01 07 2009 15 01 Update Action iq a P Pl RecordsPage 10 Page 1 of 1 Review Search By Job Name Unit Type Job Status Start Time End Time image Name Firmware Target Cancel Search For Search fl Reset Scheduling a Firmware Update You can schedule a firmware update for one of the following e Asingle MTU e An aliased group of MTUs e A single DCU unit e Multiple DCU units Begin by selecting MTU ID DCU ID or Alias criteria from the Search By dropdown Enter a combination of numbers and wildcard characters in the Search For field and click Search Unit Selection Action Schedule al The Search Selection
10. box before clicking the Add button Note Time zone information is displayed and or available for editing only if the STAR System has been configured for GMT mode See Chapter 7 for additional information The Edit MTU display can also be used to delete an MTU from the STAR Database Simply click the Delete button to delete the currently displayed MTU You will be prompted to confirm your intent to delete the MTU before the deletion is actually performed CAUTION Deleting an MTU should only be done when appropriate to correct invalid data Deleting an MTU erroneously could cause the loss of data 1 15 2009 39 Premise Information Edit Meter Clicking the Edit Meter link allows the user to change the type of meter associated with a premise Premise 11111114111 MTU 9945593 Port All Date Time Installed 01 01 2008 12 34 00 EST Serial Number 1111111111 Service Mumber f Meter Type 1051 Landis and Gyr AXS4 8 95 1 8Kh a 1056 Landis and Gyr AX54 125 2 16Kh O 1057 Landis and Gyr AXS4 155 65 1 8Kh C 1062 Landis and Gyr AX54 55 1 2Kh O 1063 Landis and Gyr AXS4 65 1 Kh C 1064 Landis and Gyr AX54 125 14 4Kh O 1065 Landis and Gyr AXS4 14 15 9165 21 6Kh w Reset Premise Views Editing Functions Edit Premise As mentioned previously the Edit MTU link and the Edit Meter link appear only if you have been given the corresponding access privileges by the System Administrator This also applies to the
11. 16 2009 4 58 35 PM EST 1 16 2009 4 58 42 PM EST ANDERSONDB Hexagram The following table explains the columns in the Unit Communication history The configuration setting that is being read or changed Indicates whether the command is a read or a write Shows what attempt number the command is on as well as how many attempts remain Displays the data read from or written to the unit Shows near real time updates of the message as it travels through the Star system Time Requested A timestamp of when the command was queued A timestamp of when the response was received and processed An indication of who made the request Status can have the following values INITIATED Waiting to start Waiting for Polaris to pick up SENT_OUT Waiting for response RECEIVED Successfully received RETRY_MAXED The configurable number of retry attempts has been exceeded s and the system has aborted future attempts WRONG_IMAGE DCUimagewasnotasexpected OOOO 36 2009 Aclara RF Systems Inc EXACLARA sec opraton and Adminstration Mane The Get Data interface on the Edit MTU page allows users to issue specific commands to the targeted MTU The Get Data control is displayed for users with both FULL and READ ONLY access permissions The Get Data interface features dynamic controls and entry boxes as needed Get Data Current Reading O Current Demand MTU O Current Demand Meter Reset Demand MTU Port 1 O R
12. 17 17 30 EDT 09 24 2008 05 16 55 EDT 09 23 2008 17 16 16 EDT 09 14 2008 09 21 2008 09 28 2008 10 05 2008 06 2008 07 2008 08 2008 NCC Operation and Administration Manual Manual Release Version 7 AN ACLARA sates aces 2009 Aclara All Rights Reserved No part of this document may be photocopied reproduced stored in a retrieval system or transmitted in any form or by any means whether electronic mechanical or otherwise without the prior written permission of Aclara No warranty of accuracy is given concerning the contents of the information contained in this publication Aclara has thoroughly tested the equipment and reviewed the documentation However Aclara does not warrant the performance of the product for any particular purpose In no event is Aclara liable for any damage resulting directly or indirectly from the use of this product Aclara reserves the right to change details in this publication without notice Windows is a trademark and Microsoft MS DOS and Windows NT are registered trademarks of Microsoft Corporation Other product and company names herein may be the trademarks of their respective owners Aclara 23905 Mercantile Road Cleveland OH 44122 Phone 216 464 1057 Toll Free 800 969 1057 Fax 216 464 5308 http www Aclara com EX ACLARA sco opraton and Adminstration Mans Table of Contents WANS OFC ONENG vcscarsecnacescout sane sonedeaeaaecdsandcsessnnaneacseacseanusaeusacs
13. Cicak CBattery C Temperature CORSSi Thumbnails Battery Thunbnais Messages O RSS C Version Start ee ena Ioa v a _ a n Vol T n i k m Pj 2 ja af i i 4 TF i 10917 10776 fotiage Note DCU battery voltage is sampled both under a full load loaded voltage and with no load unloaded voltage and these values are reported separately The loaded voltage will always be less than the unloaded voltage but should as a general rule be no less than 80 of the unloaded voltage 68 2009 Aclara RF Systems Inc AN ACLARA sco opraton ana Adminstration Manan Individual DCU Views The four Individual DCU views allow you to focus on one specific DCU that you have selected from the Search Selection Pane Once you have searched for and selected a DCU using the Search Selection Pane you can display any of these views by selecting either Calls Battery Messages or RSSI in the Individual DCU Views selector at the top of the View Pane If a DCU II is selected there will also be views for Temperature and Version Calls When you first select a DCU by clicking on one of the DCUs listed in the Search Selection Pane the Calls view is selected by default You can also manually display this view by clicking on the Calls selection under the Individual DCU Views selector This view as shown in the following illustration displays a graph of the records transferred from that DCU each day during the selec
14. Communications Dcu installation Reporting Administratic Premise Views Edit Meter Link 37 Premise 9158298459 MTU 934593 Port All Date Time Installed 016 2008 02 37 39PM_ gpr Serial Number 1 ot 681 8 156 Service Number Meter Type 1051 Landis and Gyr AXS4 8 9S 1 8Kh amp O 1056 Landis and Gyr AXS4 12S 2 16Kh O 1057 Landis and Gyr AXS4 155 65 1 8Kh C 1062 Landis and Gyr AXS4 5S 1 2Kh O 1063 Landis and Gyr AXS4 65S 1 8Kh O 1064 Landis and Gyr AXS4 12S 14 4Kh O 1065 Landis and Gyr AXS4 1415 165 21 6Kh v Reset or Local intranet CAUTION Meter Types are also stored in MTUs as they are programmed Changing a Meter Type using the web interface DOES NOT change the Meter Type stored in the corresponding MTU If it becomes necessary to change a Meter Type in the STAR database It should also be changed in the corresponding MTU using the Field Programmer See the Field Programmer documentation for additional information 1 15 2009 43 Premise Information To change this information make the desired changes and click on the Update button The revised information is saved to the STAR Database Note Only Meters that are compatible with the currently selected MTU are listed in the Meter Type display Be sure to select the correct type for the Meter that is actually installed Selecting a compatible but incorrect meter type will result in readings that are improperly scaled and therefore inco
15. DEBR Fie Edit View Favorites Tools Help ae Address a http inecdb1 star usage Edit Deletexmit aspx Acct 9997649310 v Go Links n Premise Delete Transmissions St ar SAF AMR System User NCCDB1 Hexagram pra Database nccdb1 StarDatabase I Communications ncu installation Reporting Premise Views Edit Delete Xmits Premise Selection Enter Date Range Search By 09 21 2008 Start Search tee ena 10 28 2008 Search For oS l M Select an MTU Port Meter Serial 2 State Utili a search reset Mru i i 1591920 1 1016828886 Active Electric Volts 1591920 2 1016828886 Active Electric kWh 1591920 3 10168288386 Active Electric kW v v lt gt Local intranet 42 2009 Aclara RF Systems Inc EX ACLARA sco opraton and Adminstration Mans CAUTION Proceed with caution Deleted transmissions cannot be recovered Edit Meter Like the Edit MTU link the Edit Meter link appears on many of the Premise View pages if you have the corresponding access privileges Clicking on the Edit Meter link displays a page like the one below allowing you to change the install date serial number or meter type for the currently selected MTU Star Edit Meter Microsoft Internet Explorer provided by ACLARA TER Fie Edit view Favorites Tools Help ar Address amp http needb1 Jstar usage Edit EditMeter aspx ID 37 n Star AMR System Sta r Hexagram Inc y
16. Errors Loss OfLock Resets Did Not Call Connect Errors 4030 Pass Pass Pass Pass Pass Pass Pass 4032 Pass Pass Pass Pass Pass Pass Pass 4033 Pass Pass Pass Pass Pass Pass Pass 4034 Pass Pass Pass Pass Pass Pass Pass 4035 Pass Pass Pass Pass Pass Pass Pass 4036 Pass Pass Pass Pass Pass Pass Pass 4038 Pass Pass Pass Pass Pass Pass Pass 4039 Pass Pass Pass Pass Pass Pass FAIL 4040 Pass Pass Pass Pass Pass Pass Pass 4041 Pass Pass Pass Pass Pass Pass Pass 4042 Pass Pass Pass Pass Pass Pass Pass 4043 Pass Pass Pass Pass Pass Pass Pass HH Pass Pass Pass Pass Pass Pass Pass a Local intranet 92 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans Report Configuration To access the Report Configuration page click on Report Configuration on the Reporting sub menu An example of a default Report Configuration page is shown in the illustration on page 93 Note that the Search Selection Pane lists any previously configured reports By default the View Pane for this page contains the Add New Report dialog Adding a New Report There are three sections to the Add New Report dialog Step 1 In the topmost section enter a descriptive name for the report you are configuring in the Report Name box Step 2 Select a Report Type using the Report Type dropdown box There are eleven different Report Types available for selection The format purpose and recommended use for each of these Report Types is s
17. Meter Serial Number Meter Type Address Premise MTU Port Meter Serial Number Meter Type Address Recommended Use Should be run monthly with increased frequency during high volume installations Should be run monthly Should be run as often as needed Groups can be used to provide sub reports for areas and or account classes Should be run monthly Groups can be used to isolate valid Zero Consumption premises such as vacant properties 1 15 2009 97 Reporting Report Groups Click on the Report Groups sub menu selection to display the Report Groups page An example is shown below Reports Report Configuration Report Groups Current Groups Add New Report Group 7 lt lt lt NT Billing Cycle 1 Billing Cycle 2 Pi opens Billing Cycle 3 Biling Cycle Exceptions Hame GaS Static Public Utility CI Group Membership AWM TUs PETS A General The Report Groups page allows the user to create logical groups of premises MTUs for ease of reporting and monitoring For example there may be one area i e one street within a community that you are interested in focusing on You could create a Report Group containing all of the individual premises on that street You could then configure specific reports to run using the Report Group that you ve defined essentially creating reports focused only upon the group of premises MTUs that you are interested
18. On 9158298459 INSTALL11 Mike e R R a EM Program MTU 984593 1 2 3 4 Auto On 9158298459 INSTALL11 side S E le Program MTU 984593 1 2 3 4 Auto On 9158298459 INSTALL11 aa aoche BEED EM Program MTU 984593 1 2 3 4 Auto On 9158298459 INSTALL41 E ai EM Program MTU 984593 1 2 3 4 Auto On 9158298459 INSTALL11 Wie dncdece ances OS EM Program MTU 984593 1 2 3 4 Auto On 9158298459 INSTALL11 Punnett CEN a Program MTU 98428645 1 2 3 4 on 9997649305 INSTALL11 stata topo Sa Dap Am Program MTU 98428645 1 2 3 4 on 9997649305 INSTALL11 sian tea Ae 84 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Several pieces of information are displayed about each programmer record Activity Date This shows the time and date that the field programming activity took place Action This column shows the selection that the installer made on the Field Programmer MTU The MTU ID is shown here Port This identifies the port number which is only significant for dual port MTUs Status This indicates the ON OFF condition of the port Premise The Premise ID is provided here Installer This reflects the logon ID that the installer used to log on to the Field Programmer to perform this activity Programmer This indicates the serial number of the Field Programmer used to perform this activity At the left edge of each programmer record is a small symbol Clicking on this symbol expands the
19. _ _ s A variety of detailed consumption reports can be created to allow monitoring of usage at any level 4 2009 Aclara RF Systems Inc AN ACLARA sec opraton ana Adminstration Manua Management reports are also provided to assist in identifying abnormal usage leaks and tampering DCU performance reports and MTU installation and diagnostic reports are also provided to aid in system management STAR System Benefits With the STAR System major utilities and small submetering operations can e Immediately respond to customer disputes and inquiries e Detect leaks in a timely manner e Eliminate the expense of unscheduled reads e Reduce meter reading costs e Eliminate estimated bills Whether your system includes hundreds thousands or even millions of meters the Aclara STAR System reads Every Meter Every Day to allow you to manage based on an up to date view of your entire system 1 15 2009 5 STAR System Overview S ACLARA End of Chapter 6 2009 Aclara RF Systems Inc EAC LARA NCC Operation and Administration Manual Chapter Basic Navigation Introduction What You ll Learn Home Page Banner This chapter provides an overview of the basic organization of the STAR System and its main menu structure and conventions Although each major section of the main menu is introduced in this chapter each section is also covered in detail in a later section of th
20. amp Max Power Restored _ 3 7 Days gt Max Two Way Alarms Power Quality C a 14 Days E Coder Ho Flow Alarms O Time Sync Timeout O Over Yoltage O 15 21 Days C 0 Days O Time Sync Range F Under oltage Fi 22 34 Days d 1 2 Days O Temperature Alarm d gt 35 Days O 3 7 Days C Host Meter Alarm F Days Not Available C la 14 Days C Host Meter Fatal Fautt CI No Leak 115 21 Days _ Host Meter Non Fatal Fault Between 1st amp 2nd Threshold _ 22 34 Days O Reverse Power O gt 2nd Threshold O gt 35 Days C Host Meter Comm Fault DCU Commands CAUTION DCU Commands should only be modified by someone with an in depth knowledge of the system configuration and the potential impact of the changes Inappropriate modifications to DCU Commands could cause the loss of data 1 15 2009 15 Managing DCUs Commands Information in the Commands section is transferred to the selected DCU at the next scheduled Call In Time HH MM This includes the Call In Time HH MM and the primary secondary and emergency phone numbers for the DCU to use when connecting to the NCC To change these values edit the desired values and click Update The revised values are saved in the database and transferred to the DCU during its next scheduled call after which the new values will take effect A pending label will be displayed next to any updated values until they are transferred to the DCU to indicate that they are not yet in effect The
21. and a time of day for the report to run Step 4 Select the MTUs to be included in the report using the Select MTUs to Include section of the page You can include A I Active MTUs by clicking on the corresponding selector You can also choose from any Report Groups that have been configured by clicking on the Report Group selector and choosing the desired Report Group from the Report Group dropdown box Note If Virtual Utilities are enabled on your STAR System a Virtual Utilities choice also appears in the Select MTUs to Include section of the page To select a Virtual Utility for inclusion in the report click on the Virtual Utilities selector and choose the desired Virtual Utility from the Virtual Utilities dropdown box Step 5 Click the Add button to create the Report and add it to the list of available reports Once added the new Report is available for selection in the Search Selection Pane 94 2009 Aclara RF Systems Inc AN ACLARA sco opraton ana Adminstration Manun Report Types Report Type Configurable Columns in Recommended Content Parameters Report Use Lists MTUs with Window Limit Premise MTU Should be run average Port periodically consumption Percentage above or below a Meter Serial configurable Number Meter percentage Type Address DCU Analysis Cutoff Time DCU Should be set up to Provides technical Name amp run daily and diagnostic Location information on Hi Charge DCU perfo
22. appear in the header of the View Pane You can use these controls to move among the pages The function of each of these controls is outlined below go to the first page go to the previous page go to the next page ik go to the last page Md bbl 16 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans Sorting Export Many views include sorting controls in the header at the top of the View Pane For example in the illustration below note that Total Call Time Records Expected and Records Transferred are links that can be used to sort the data in that view Linked Column Heads 178365 178365 Indicator One click on any of these links sorts the data in descending order by the selected column and displays a small down arrow F in the header of the selected column A second click on the same column header resorts the data in ascending order by the selected column and displays a small up arrow in the header Many of the views displayed on the STAR System can be exported as a comma separated variable csv file which can then be imported into other applications such as Microsoft Excel When the Export function is available an Export icon gt appears in the header at the top of the View Pane To export the file Step 1 Click on the Export icon 2 A dialog box identifying the csv file appears on your desktop File Download Do you want to open or save this fil
23. b are alpha characters a z a b Where a and b are alpha characters a z Special Search Characters Substitutes for an unknown character string of any length Substitutes for a single unknown character Specifies a range of values to match a single numeric digit Specifies a range of values to NOT match a single digit Specifies a range of alpha characters to match a single character Specifies a range of alpha characters to NOT match a single character Searching for a Premise ID of 88 would match premise IDs of any length ending in 88 Searching for a Premise ID of 8879763 would match 7 character strings beginning with 88 followed by any single character followed by 9763 Searching for a Premise ID of 88 1 5 9763 would match 7 character strings beginning with 88 followed by any of the digits 1 2 3 4 or 5 followed by 9763 Searching for a Premise ID of 88 1 5 9763 would match 7 character strings beginning with 88 followed by any single digit except the digits 1 2 3 4 or 5 followed by 9763 Searching for a meter serial number of a f 9763 would match strings beginning with any single alpha character a through f followed by 9763 followed by anything Searching for a meter serial number of a f 9 763 would match strings beginning with any single alpha character except a through f followed by 9763 followed
24. communications sub menu interface displays 1 15 2009 47 Communications e Communications Communicatia Star a ee User ANDERSONDB Hexagram Hexagram Inc at _ Database ANDERSONDB StarDatabe installation Reporting Administration Help Unit Information Unit ID Type 98428645 Landis and Gyr Focus AX SD 2S 7 2Kh Edit FEC Configuration MTU Information Disabled MTU Revision 1188616 Timesyne Configuration Account Humber 9997649305 Alarm Limit 48 hrs MTU Type ID 91 Drift Limit 5 min Meter Type ID 1254 Outage Configuration Inter Message Delay 5 min Channel Active Interval Signal of Copies Outage Dwell 60 sec Restore Dwell 60 sec 1 15 Min KWH 4 Outage Message Count 5 2 15 Min KWH 4 Restore Message Count 5 3 v 15Min KWh Demand 4 4 15Min Line Voltage 4 Select Item Account Number v v mmedlate Read Read lots RECEWED 16 2009 2 18 18 PM EST 18 2009 2 18 36 PM EST ANDER SON DBiHe sagram Alarm Message Count Read lots 85 RECEWED 1T ROOS 2 47 15 PM EST 1702009 2 47 20 PM EST ANDER SON DBiHe tagram O Current Reading O current Demand MTU O Current Demand Meter O Reset Demand MTU O Reset Demand Meter O Previous Reading ANSI Table Data Power Status OPing Communication History ts a ae Dy Port 1 Reading Immediate Read 1 8 2009 2 18 18 PM EST 1 8 2009 2 18 36 PM EST 0000848 kWh X PSY gene Port 2 Reading Immediate Read 1 8 2009 11 53 22 AM EST 1 8 2009 11 53 31 AM ES
25. easily configure reports that include all members of the Virtual Utilities you have created See page 93 for information on configuring reports 118 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Alarms Alarm Groups E Coder Leak Detection Days E Coder No Flow Days Legacy Tamper Alarm NCC System Alarm Tamper Alarm Ta Vay Alarms Click on Alarms on the Administration sub menu to display the Alarms page Here you can sort search and view records of system alarms that have occurred An example of the default Alarms page is shown below Enter Date Range start 10222008 s Search Encl TOS 2008 Electric Alann 2 IKI OLGI Records Page 25 w Page 1 of 1 Records 1 18 of 16 Alarm Time 10 26 2008 08 37 08 AM 10 26 2008 03 13 28 AM 10 25 2008 11 13 33 PM 10 25 2008 04 43 32 PM 10 25 2008 11 28 31 AM 10 25 2008 06 01 05 AM 10 25 2008 05 01 50 AM 10 24 2008 09 22 34 PM 10 24 2008 02 52 05 PM 10 24 2008 11 58 29 AM 10 23 2008 10 46 15 PM 10 23 2008 04 35 00 PM 10 23 2008 12 37 08 PM MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 MTU 15002305 Alarm Host Meter Comm Fault Host Meter Comm Fault Host Meter Commi Fault Host Meter Comm Fault Host Meter Commi Fault Host Meter Commi Fault Ho
26. information These links appear only if you have been given the corresponding access privileges by the System Administrator Use of these editing functions is discussed later in this chapter The lower section of the View Pane displays the readings at the left with graphic displays of the daily and monthly consumption at the right The upper graph displays the daily consumption over the last 30 days The lower graph displays the monthly consumption for up to the previous twelve months In this example only two months are displayed because only two months of data have been accumulated to date Notice the First lt Previous lt 4 Next gt and Last buttons located at the top of the readings column You can move through the list of readings by using these buttons 24 2009 Aclara RF Systems Inc EX ACLARA sec opraton and Admunsraton Mans a Siar Premise Views Microsoft Fle Exit Yew Fyecrtes Tools Hep Address gi hitpylincedbt fstarfusage Usage aspe7Acct 99a mstanation Reporting Admiwetration fema Enter Date Range a ia eetiepeg a batat Typa Lanta and Fout 257 20 170 De Geo AM EDT bbi rii AOTUPHE 220001 AML EDT e000766 1 Te iho AM EDT oo007GG TOPE TENE 1720001 AM EDT 0000266 127 Se Tio PM EET 6oonzEE 10270688 10 60 01 PM EDT 8000764 1027 TERE 09 00 01 PM EDT e000768 If any reading errors have occurred an error message appears in the Reading column
27. reading data Alarm an unscheduled call initiated in response to an alarm condition Alarm with Records an unscheduled call initiated in response to an alarm condition that also includes regular reading data To display the Battery view click on the Battery selection under the Individual DCU Views selector The display will refresh and present a view like that shown in the illustration below which provides a detailed history of the DCUs battery performance over the selected date range Three graphs are included to show the loaded and unloaded voltage and charging current over the selected date range In addition each graph is accompanied by a detailed listing of the individual values used to plot the graphs These listings can be sorted by clicking on the corresponding column headings Selecthon System OCU Views individual OCU Views Enter Date Range er 0 a peer OT 2 Diagrarica Cun y iDAT Eos Diegi Thanbna Cier Trace C ligasa eee Ovara Tuan sn Tae 107 Pee Oe AM WeTRDee RE AM i inhi teronee ore AM UP kE AM This view is used for monitoring the battery and charging system of the DCU 70 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans Messages The Messages view can be displayed by clicking on the Message selection under the Individual DCU Views selector This view displays a listing of all of the diagnostic messages received from that DCU duri
28. record to provide full details about the corresponding activity as shown below Programmer Records 10 10 2008 to 10 29 2008 Activity Date 1016 2008 02 37 39 PM as EDT Action Program MTU Install Reason ld 4 p P Page 1 of 5 Records 1 25 of 108 MTU Port Status Premise Installer Programmer 007189FD5 1040 7140 i a2 984593 1 2 3 4 Auto On 9158298459 INSTALL11 0003 004005640E9D Add MTU Replace Meter Hew Meter Serial Humber 1016818156 Meter Type Landis Gyr AXS4 3 95 1 8Kh ID 1051 Meter Reading 002103 MTU Type T MTU Software Version Version 29 MTU Software Revision 032407 Ports 1 2 Read Interval 0 Min Ports 3 4 Read Interval 60 Min Port 3 Read Interval t Min Port 4 Read Interval t Min Old Meter Serial Humber 1016319156 Ohl Meter Reading 002108 Fort 1 Signal KWH Fort 2 Signal KWH Fort 3 Signal KWh Demang Port 4 Signal Line Voltage Power Outage Delay Power Restore Delay 30 seconds 30 seconds Outage Restore Message Delay 2 minutes Outage Messages Restore Messages 5 5 Synce Timeout Alarm Limit 24 hours Syne Drift Alarm Limit Meter Alarm Mask 2 minutes OxFFFF 1 15 2009 85 Managing Installations Viewing Exceptions For each installed MTU both wake up transmissions and programmer records must be received by the NCC to provide the installation information required by the STAR Database The Installation Views page provides two views specifically designed t
29. the lower portion of the Search Selection Pane 82 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Select a View Readings h T m O Consumption O Transmissions 4A Communicate Hame Organization Address Select an MTU Premise 955551124 Installations Select a View Search By installs Premise Search For Missing Programmer Programmer Records Missing Wake Up Enter Date Range ar 10 15 2004 o EE en End 10 16 2006 installation Report 10 15 2004 to 10 16 2006 NIKI gt Records Page 50 V Page 1 of 128 Records 1 50 of 6369 Premise MTU Port Reason Install Time Installer Reading Premise Matches 01508670 1117834 01510030 1030196 01510090 1030197 01510120 1030199 29423884 29423886 29423890 01510140 1030192 O1S1O1SO 1070996 1 1 1 1 Add MTU And Replace Meter Add MTU And Replace Meter Add MTU And Replace Meter Add MTU And Replace Meter Add MTU And Replace Meter Add MTU And 03 05 2005 13 54 13 CST 11 15 2004 08 35 00 CST 11 15 2004 08 42 29 CST 11 15 2004 08 46 17 CST 11 15 2004 08 51 49 CST 11 15 2004 INSTALL11 INSTALL11 INSTALL11 INSTALL11 INSTALL11 INSTAI I 41 000000 000000 000000 M Schlum Prol Sensu Sensu Me Sensu Once search results are displayed as shown above you can select one of the premis
30. 0 06 00 09 08 2006 00 06 00 View Delete 09 06 2006 00 06 00 09 06 2006 00 06 00 View Delete 09 04 2006 00 06 00 09 04 2006 00 06 00 View Delete 09 02 2006 00 06 00 09 02 2006 00 06 00 View Delete 08 31 2006 00 06 00 08 31 2006 00 06 00 View Delete 08 29 2006 00 06 00 08 29 2006 00 06 00 View Delete 1 15 2009 91 Reporting Viewing and Deleting Reports Once a report is selected in the Search Selection Pane the View Pane provides a listing of any instances of that report that are available for viewing as shown above For each item listed the start and end times for that specific report are provided along with a View link and a Delete link To view the corresponding report click on the View link The corresponding report opens for viewing in a separate window as shown in the illustration on page 92 To delete an instance of a report click on the Delete link You will be asked to confirm your intention to delete the corresponding report before the report is deleted from the system E DEU Report Results Microsoft Internet Explorer provided by Hexagram Inc Fie Edit View Favorites Tools Help Address http startesting star Reports DisplayReport aspx ID 1 DCU Previous Day Report Type DCU Analysis Run Time 08 01 2006 11 59 00 to 08 01 2006 11 59 01 KIKI PIPI Records Page 50 Y Page 1of1 Records 1 13 of 13 DCU Name And Location Hi Charge Current Lo Charge Current Low Voltage SRAM
31. 10 26 26 AM Note Connect errors occur when a DCU is unable to connect to the NCC for the transfer of readings and diagnostic information When a connect error occurs the DCU tries to conect again at a later time and or using a different connection 1 15 2009 67 Managing DCUs Battery Thumbnails The Battery Thumbnails view provides a convenient way of monitoring all of your DCUs for potential battery problems To select it click on the Battery Thumbnails selection under System DCU Views The View Pane will refresh and present thumbnail sized graphs of the loaded and unloaded voltage and the charging current values for all system DCUs for the selected date range An example is shown in the illustration below Just as with the RSS Thumbnails display only six DCUs are shown per page You can use the Page Controls or the Go To DCU drop down list to move through the displays You can also click on any of the graphs to display a detailed battery performance report for the corresponding DCU A Star DOU Views Microsoft Internet Explorer provided by ACLARA O E Ge Ede yew Fgvorkes Tools Hep T Address iB Fetp sfnecdbs fetarfdoutdeurain asp ae Ee links i 3 a DCUs DCU Views Wiser LD T iHexagram Matak sce fae cdh 1 i ae ahas at celans LL et etal Se Star AMR System ewag a ie St en BAY docu eaeocu System DCU Views Individual DCU Views Enter Date Range cel Summary C Dispostics
32. 4 2008 02 24 10 10 24 2008 02 24 10 1 0 02 06 4001 4004 Vou Yes er PM PM 10004 10 24 2008 02 24 10 10 24 2008 02 24 10 1 0 02 07 1001 1001 Yes Yes PM PM v lt gt Done Local intranet e DCU ID This is the unique identifier for each DCU e Location The location of each DCU is displayed here Note that location information must be entered manually using the Edit DCU sub menu covered later in this Chapter e First Call The time and date of the first call from the corresponding DCU during the selected date range e Last Call The time and date of the last call from the corresponding DCU during the selected date range e of Calls The total number of DCU calls from the corresponding DCU during the selected date range e Total Call Time The total time of all DCU calls from the corresponding DCU during the selected date range e Records Expected The total number of records expected from the corresponding DCU for all calls occurrring during the selected date range 64 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans RSSI Thumbnails e Records Received The total number of records received from the corresponding DCU for all calls occurrring during the selected date range e Cleared Whether or not Yes or No the last call from the corresponding DCU resulted in complete transfer of all accumulated records e Always On Those DCU IIs connected to an ether
33. 4 SCANCODER 100 CU FT Cu Ft 12345600 a 14 ABB T3000 6 SCANCODER 1000 CU FT Cu Ft 123456000 C 15 ABB T3000 8 SCANCODER 1000 CUFT Cu Ft 123456000 C 16 ABB T3000 10 SCANCODER 1000 CU FT Cu Ft 123456000 y Reset J Delete Step 2 Click on the Download INI File link that appears at the upper right corner of the View Pane See illustration above Step 3 A File Download dialog box similar to the one below will appear Click on Save to save the INI file to your computer Be sure to save it in a location that you will remember File Download Do you want to open or save this file Name Meters2 ini E Type Configuration Settings From sfncci While files from the Internet can be useful some files can potentially harm your computer If pou do not trust the source do not open or save this file What s the risk 122 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Admmnsraton Manan Refer to the documentation for the Field Programmer for information on how to load the INI file onto the Field Programmer Electric Units of Measure Click on Electric Units of Measure on the Administration sub menu to display the Electric Units of Measure page Here you can define new incremental measurement criteria for a given electric meter equipped with an MTU An example of the default Electric Units of Measure page is shown below Z Star Edit Electric Units of Measure Microsoft Internet Explorer provid
34. ACLARA O OQO Premise Premise Views Sr AR System User ACLARASVR1 Hexagram jin Database aclarasvr1 StarDatabase Select a View Enter Date Range O Readings C Maintenance C Diagnostics os 06 2008 06 06 2008 C Consumption O Transmissions Start S i End fi 0 05 2008 Premise 3020132566 Dispiay Comments Name Jane Doe Organization Phone Address 1111 Meadowbrook Lane Account Type Residential Anytown OH 44491 Cycle 2 Route A Selectan MTU Port Meter Serial Service State MTU 20132566 4 Cu Ft Edit MTU 30020132566 Edit Meter Active MTU 20132566 Port 1 Readings z E Items per page gt B Date Installed 06 01 2007 16 13 00 EDT 25 z Meter Serial 30020132566 Readings in Cu Ft Meter Type American AC250 4 Digit PHF 2 100 Cu Ft Error Legend Channel reading Daily Consumption 09 06 2008 to 10 05 2008 10 05 2008 17 05 20 EDT 10 05 2008 05 08 05 EDT 10 04 2008 17 06 24 EDT 10 04 2008 05 06 28 EDT 10 03 2008 17 06 28 EDT 10 03 2008 05 06 02 EDT 10 02 2008 17 11 47 EDT 10 02 2008 05 15 16 EDT 10 01 2008 17 13 37 EDT 10 01 2008 05 14 40 EDT 09 30 2008 17 15 43 EDT 09 30 2008 05 16 31 EDT 09 29 2008 17 21 39 EDT 09 29 2008 05 20 57 EDT 09 28 2008 17 19 50 EDT 09 28 2008 05 22 11 EDT 09 27 2008 17 21 15 EDT 09 27 2008 05 20 17 EDT 09 26 2008 17 20 28 EDT 09 26 2008 05 22 37 EDT 09 25 2008 17 19 54 EDT 09 25 2008 05 16 56 EDT 09 24 2008
35. DCU Commands displayed will vary depending upon the type of DCU One way DCUs DCU I will display a command section like that shown here listing the DCU ID Call in Time and Contact Numbers Primary Contact 2 2160960616 DCU ID OUS604 Call In Time HH MM Commands 345 Secondary Contact 159966616 Emergency Contact 415590861 DCUs with two way capability DCU II will display additional command parameters as shown below including Transmit Frequency Transmitter Slot Call in Interval and Receive Frequencies for up to three receivers DCU ID 997510 Primary Contact 2156968532 Call In Time HH MM 20 31 secondary Contact 21 B2920 Emergency Contact 2162927085 Call In interval HH MM 4 slot 1 Rew Frequency i Transmit Frequency Ei Slot 2 Rew Frequency Transmitter Slot DE Slot 3 Rev Frequency DCU Call Modes It is important to designate whether the DCU has a scheduled communication window cell phone calls or if it s always on and open to communication Ethernet DCU Ils are usually always on 76 2009 Aclara RF Systems Inc ACLARA DCU Call Modes Show Hide NCC Operation and Administration Manual aldek Connection Mode O Scheduled Unknown Always On The status of the call mode can be confirmed in the overview DCU View mode KIKI OLGI Recorda Page Page 1 of 1 Records 1 1 of 1
36. Edit and Delete Xmits selections on the Premise Sub Menu These functions appear on the Sub Menu only if you have been granted the appropriate level of access We ll cover the use of these functions in this section Once a valid premise has been selected in the Search Selection Pane clicking on the Edit tab in the Premise Sub Menu displays the basic Premise Information in an editable format as shown below Since the Search Selection Pane is also available on this display you can also search for and select a specific Premise using the Edit Premise page To modify any of the information click in the corresponding box and make the necessary corrections Then click Update to save the corrections to the database 40 2009 Aclara RF Systems Inc EXACLARA sco opraton and Adminstration man A Star Edi Premise Micnosofi interne Explorer provided by ACLARA E E Ele Edt Wew Favertes Tool Hela i Aakhe i hiipineet star lusage Edh Edt account aspe Acct e744 10 lt Gao ine Premise Edit Premise a s eh Fos ay J Eo 7 det Hane a Address 2476 Staide search wen ome eel chy Enpa Cheisli accourt Typa RES Installation History aso d OMT TP gt 7 TU ni aaam J EMME asso a EMT Be ed d pian Mm Note The Cycle Route and Billing Account information is displayed on the Edit Premise page only if the corresponding features are enabled by the System Administrator See Chapter 7 for a
37. Inc EX ACLARA sec opraton and Admunsraton Mans Premise Diagnostics Display The Premise Diagnostics display can be viewed by selecting Diagnostics using the View selector If you have previously selected a specific Premise in the Search Selection Pane the page will refresh and display diagnostic information about that Premise for the selected date range in both graphical and table form as shown in the example below Star Premise Views Microsoft Internet Explorer provided by ACLARA fe fe File Edit View Favorites Tools Help Address http nccdb1 star usage Usage aspx Acct 9997649306 ns gt Go Links 7 s A Premise Premise Views User NCCDB1 Hexagram Database nccdb1 StarDatabase Star Star AMR System Hexagram Inc Communications DCU o Installation Reporting Administration Help Premise Selection Select a View Enter Date Range By Readings O Maintenance Diagnostics 942112008 a v O Consumption Transmissions tas Search Reset Premise 9997649310 Display Comments Name Organization Phone Address Account Type Cycle Route Select an MTU Port Meter Serial MTU O 1591920 1 Line Voltage Volts Edit MTU 1016828886 Edit Meter fi J i La d Edit MTU A lt Edit Meter 1591920 3 Demand kW Edit MTU 1016828886 Edit Meter MTU 1591920 Port 4 Diagnostics Average MTU RSSi By DCU 10 28 2008 03 00 01 PM EDT
38. LL11 Sensus Icon Electric Meter 2S Kwh ID 491 821819992 9992249 1 10 13 2008 03 48 18 PM EDT INSTALL1 Sensus Icon Electric Meter 25 Kwh ID 491 821819992 9992249 1 10 13 2008 03 38 23 PM EDT INSTALL1 Sensus Icon Electric Meter 2S Kwh ID 491 9158298459 984593 1 2 3 4 10 16 2008 02 37 39 PM EDT INSTALL11 Landis Gyr AXS4 8 9S 1 8Kh ID 1051 9158298459 984593 1 2 3 4 10 16 2008 02 25 30 PM EDT INSTALL 11 Landis Gyr AXS4 8 9S 1 8Kh ID 1051 To view a list of MTUs for which wake up transmissions have not been received click on the Missing Wake Up selection on the view selector for the nstallation Views page The display will refresh and provide a listing of any MTUs for which wake up transmissions have not been received as of the selected date range These MTUs are currently identified to the system by only their programmer records Therefore there is a record of an MTU being installed and programmed the programmer record but there is currently no record of having received a wake up transmission from these MTUs 1 15 2009 87 Managing Installations Installation Views Editing Functions If you have been given the corresponding access privileges by the System Administrator the Add Installation Record choice appears on the Installation Views Sub menu This function appears on the Sub Menu only if you have been granted the appropriate level of access The use of the Add Installation Record function is covered in this sec
39. MTU is first installed and programmed it begins a wake up cycle lasting approximately 1 hour During this time the MTU sends out eight 8 wake up transmissions announcing itself to the system If the MTU has been positioned and installed properly these wake up transmissions should be picked up by one or more DCUs and passed along to the NCC on the next scheduled call from the DCUs 86 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual O installs Select a View Missing Programmer Programmer Records Missing Wake Up Enter Date Range Start 10 10 2008 searen Reset Missing Wake Up Report 10 10 2008 to 10 29 2008 KIKI PIPI Records Page 50 v Page 1 of 2 Records 1 50 of 97 821819992 9992249 1 10 16 2008 12 56 55 PM EDT INSTALL11 Sensus Icon Electric Meter 2S Kwh ID 491 821819992 9992249 1 10 16 2008 12 53 38 PM EDT INSTALL11 Sensus Icon Electric Meter 2S Kwh ID 491 821819992 9992249 1 10 16 2008 12 49 12 PM EDT INSTALL11 Sensus Icon Electric Meter 2S Kwh ID 491 821819992 9992249 1 10 16 2008 12 44 24 PM EDT INSTALL11 Sensus Icon Electric Meter 2S Kwh ID 491 821819992 9992249 1 10 16 2008 12 38 05 PM EDT INSTALL11 Sensus Icon Electric Meter 2S Kwh ID 491 821819992 9992249 1 10 16 2008 12 31 28 PM EDT INSTALL11 Sensus Icon Electric Meter 2S Kwh ID 491 821819992 9992249 1 10 15 2008 01 37 42 PM EDT INSTA
40. Message Delay 5 min Outage Dwell 60 sec Restore Dwell 60 sec Outage Message Count 5 Restore Message Count 5 Select Item Account Number v MTU Information 1 MTU Revision Account Humber MTU Type ID Meter Type ID Channel Options Channel Active Interval Signal 15 Min KWH 15 Min KWH 2 3 4 15 Min KWh Demand 15 Min Line Voltage Read 1188616 9997649305 91 1254 of Copies 4 4 4 4 The Select Items list box can display a wide variety of MTU settings Account Number Alarm Message Count Channel 1 Redundancy Channel 1 Signal Channel 2 Active Channel 2 Redundancy Channel 2 Signal Channel 3 Active Channel 3 Redundancy Channel 3 Signal Channel 4 Active Channel 4 Redundancy Channel 4 Signal Forward Error Correction Inter Message Delay Meter Type MTU Type Outage Dwell Read Interval Channel 1 Read Interval Channel 2 Read Interval Channel 3 Read Interval Channel 4 Read Software Version Restore Dwell Timesync Alarm Limit Timesyne Drift Limit Account Number 34 2009 Aclara RF Systems Inc AN ACLARA sco opraton ana Admunsraton Manun A user with FULL access to the control will see the Edit Button identified below It is important to note that users with READ ONLY access can view this information but not edit anything In this case the button will be hidden from view Unit Settings Edt FEC Configuration MTU Information Disabled MTU Revision b16
41. Number Meter Serial Number Cycle Route or Billing Account Simply click on the down arrow at the right edge of the drop down box and then click on the field that you wish to search Premise is selected by default and is likely to be the search field that is used most often Note The option to search for Premise Information by Cycle Route and Billing Account is available only if the corresponding features are enabled by the System Administrator See Chapter 8 for additional information In the Search For box you can enter a specific alphanumeric character string or you can use an asterisk as a wildcard character The asterisk character represents an unknown string of any length For example searching the Premise field for 3000 would find Premises whose premise ID starts with 3000 Multiple wildcards are permitted in one Search For term For example searching the Address field using a Search For term of main would find all addresses containing the string main including 455 Main Avenue and 24583 Main Street Note that alpha characters used in Search For terms are not case sensitive 1 15 2009 21 Premise Information Once you have selected a Search By field and entered a Search For term click the Search button to execute the search In the illustration below we have searched for Premises using a Search For term of 3000 Two matches were found and are listed in the lower po
42. Operation and Administration Manual Premise Maintenance Display 4 Star Premise Views Microsoft Internet Explorer provided by ACLARA The Premise Maintenance display can be viewed by selecting Maintenance using the View selector If you have previously selected a specific Premise in the Search Selection Pane the page will refresh and display the maintenance history for the selected Premise and date range In the example screen shown below note that the upper portion of the View Pane is the same as in the other Premise views The lower portion however displays the Maintenance History covering the programming of the MTU File Edit View Favorites Tools Help Star Address http incedb1 star usage Usage aspx Acct 9997649306 Star AMR System Hexagram Inc v Ba Go Premise Premise Views User NCCDB1 Hexagram Database necdb1 StarDatabase communications DCU Installation Reporting Administration Help Selection Select a View Enter Date Range Readings Maintenance O Diagnostics 9 21 2008 O Consumption Transmissions Start Search Enq 10 28 2008 Premise 9997649310 Display Comments Hame Organization Phone Address Account Type Cycle Route Select an MTU Port Meter Serial MTU 1591920 Edit Meter 1 Line Voltage Volts Edit MTU 1016828886 O 1591920 Premise 9997649310 Maintenance History 414 PIPI Records Pag
43. S sercrirerererisdyess s serene Nre EEEE N EEE ENES NSE EEES EET 46 MEO G UIC TION rererere E E EEEE EEE E EEES 46 Ee e S ENEE E EEE si te E E EA AAEE A 46 Alias Group MaNAGSMO IM ssisiasscnssinatenscdonteusudashonsninanousaimpeanccdasisensuiactenssimetenanbossiace 55 FIA Are WAM AC CNIG IAL esnai rir E E E E E E EOE 56 Manm mO DOCUS eean A E E N EE 60 IPE OCC ION iee E E E E E E E E E EE 60 SS a E E E E EE oan 61 PG TR e R E E E E E E 63 System DGU VIEWS eesreireiopecseicreieiei nre n eia ein aieri e nee ir aeinn iaei aisiaren 63 Individual DCU VICWS cccccccccceccceeceeeceeeceeecaeeceeseseueceeecaeesaeeseeseueseeeseeeseeegas 69 DCU Eding FUNCUONS free cceorte cies trssicairtpetacictieeetnneedinnetiadeciaeentendetndciehetedieeietecindieceaaeetieteted 14 Wiel AGING IS AN AVION S errre 80 EOU O oe E E 80 E e E E E A E E E E E E 81 VIEWING INStalaloN ROCOTAS igasecc cece cas ccesccan acces sinocni suponer Ep Cu OERS EE EEOSE NEIE 83 Viewing Programmer ReCOIds cccccsecceeceeeceeceeceeeceesaeeceecueceeeseesaeeseeseeeseees 84 Viewing EEXCODIOMNG cco aninimeceecetsnoewnartesyeentganeeriaaeyetnrtesseeetianbeeniaeseeeeeiaatesebeaetaeeyies 86 Installation Views Editing FUNCTIONS ccccccceccecceeeeeeceeeeeeceeeeeeseeeeeeseeeeeeaeees 88 Table of Contents i Table of Contents REDOND G asnon igs tind EE sud aad T E E EEATT 90 HOCU UO N aaa tecnica techtnalatecmtnatdachenaetaasanletadesene ne tusenuntiawsie
44. Searching for a Premise ID of 88 would match premise IDs of any length ending in 88 Searching for a Premise ID of 8879763 would match 7 character strings beginning with 88 followed by any single character followed by 9763 Searching for a Premise ID of 88 1 5 9763 would match 7 character strings beginning with 88 followed by any of the digits 1 2 3 4 or 5 followed by 9763 Searching for a Premise ID of 88 1 5 9763 would match 7 character strings beginning with 88 followed by any single digit except the digits 1 2 3 4 or 5 followed by 9763 Searching for a meter serial number of a f 9763 would match strings beginning with any single alpha character a through f followed by 9763 followed by anything Searching for a meter serial number of a f 9763 would match strings beginning with any single alpha character except a through f followed by 9763 followed by anything 1 15 2009 23 Premise Information Premise Readings Display With a valid Premise selected the Premise Readings display appears similar to the illustration on page 25 Let s examine this display in detail First at the top of the View Pane the basic Premise information is displayed including name address phone and the assigned MTU s and meters You ll note that there is an Edit MTU link next to the MTU information and an Edit Meter link next to the meter
45. T 002700 07 26 2006 04 09 00 AM CDT 002500 Moni 07 25 2006 04 10 00 AM CDT 002400 07 24 2006 05 40 00 AM CDT 002300 07 23 2006 05 43 00 AM CDT 002000 07 22 2006 05 42 00 AM CDT 001800 07 21 2006 05 42 00 AM CDT 001700 07 20 2006 05 43 01 AM CDT 000600 07 19 2006 05 42 12 AM CDT 000500 07 18 2006 05 30 00 AM CDT 000400 Installation Record MTU 692597 Port 1 Programmer Records Date Installed 07 12 2006 10 41 13 AM CDT Meter Serial 22750924 American AC250 4 Digit PHF 2 100 Cu Ft Sensus Cu Ft You can click on the Programmer Records link to display the MTU Programmer History for that MTU An example of the MTU 26 2009 Aclara RF Systems Inc EX ACLARA sco opraton and Admunstraton Mans Programmer History display is shown below Note that for this example only the initial installation record exists for this premise Z Star MTU Programmer History Microsoft Internet Explorer provided by Hexagram Inc TER z m sonn n s A MTU 692597 Programmer History PAER 4 on Install Status Complete Install Reason Add MTU New Meter Serial Number 22750924 Meter Type Schlumberger HPT 4 ProRead 6 Digit ID 503 Meter Reading 000005 0 MTU Type MTU Software Version Read Interval Old MTU ID Outside Reading 07 12 2006 10 41 34 AM CDT Premise Consumption Display The Premise Consumption display can be viewed by selecting Consumption using the Vie
46. T 0000000 kWh x ay eee Port 1 Reading Immediate Read 1 8 2009 10 24 30 AM EST 1 8 2009 10 25 45 AM EST 0000848 kWh The Select Item list box allows a user to select a specific read request for the targeted MTU Selecting an item from the drop down and clicking Read will queue a read request for the displayed configuration setting and retrieve the latest MTU memory setting A user with either FULL or READ ONLY access can view this information and refresh any of the settings accordingly 48 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Unit Settings FEC Configuration Disabled Timesyne Configuration Alarm Limit 48 hrs Drift Limit 5 min Outage Configuration Inter Message Delay 5 min Outage Dwell 60 sec Restore Dwell 60 sec Outage Message Count 5 Restore Message Count 5 Select tem Account Number v MTU Information MTU Revision Account Humber MTU Type ID Meter Type ID Channel Options Channel Active Interval Signal 1 15 Min KWH 2 15 Min KWH 3 15Min KWh Demand 4 15 Min Line Voltage Read 1188616 9997649305 91 1254 of Copies 4 4 4 4 The Select Items list box can display a wide variety of MTU settings Account Number Account Number Alarm Message Count Channel 1 Redundancy Channel 1 Signal Channel Active Channel 2 Redundancy Channel 2 Signal Channel 3 Active Channel 3 Redundancy Channel 3 Signal nel 4 Active Channel 4 Redund
47. Tools Help E http inccdb1 fstaridcufdcuman asp gjo e DCUs DCU Views Star Star ANR System User NCCDB1 He agram Database nccdb1 StarDatabase Hexagram Sub Menu ction pra DCU Views Individual DCU Views Enter Date Range Cal Summar O Cats Batter S By IC y C Diagnostics i y 10 27 2008 on 3 RSSI Thumbnails C Battery Thumbnets CO Messages ORSSI Start Call Summary View 10 27 2008 to 10282008 Dn A I asistani 50 Paget of 17 Records 1 50 of 613 DCU Location FirstCall LastCa E Teale 10 27 2008 11 00 40 10 28 zee 11 00 39 AM 0 00 22 lt Search Selection Pane View Pane Search Selection Pane The Search Selection Pane is used to locate and select an individual DCU from the STAR Database Once a specific DCU Is selected here information about that DCU appears in the View Pane View Pane For Individual DCU Views the View Pane displays information about the currently selected DCU The specific information displayed varies depending upon the view and date range selected in the top section of the View Pane For System DCU Views the View Pane displays information about all of the DCUs currently active in the system For these system wide views the Search Selection Pane has no effect 12 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Manan Installation Information When you click on the nsfallation tab on the main menu you ll be presented with the
48. U calls as shown above You can easily change the date range by clicking in the Start and End boxes and entering a range of your choice You can then click the Search button next to the Date Range selector to refresh the display based upon the new date range Note The DCU Date Range selector can be configured to allow selecting Date only or Date and Time This can be set by the System Administrator using the DCU Search Format setting on the Display Options page see page 111 Search Selection Pane Operation The Search Selection Pane includes a Search By selector that allows you to search by DCU ID Name or Location Simply click on the down arrow at the right edge of the drop down box and then click on the field that you wish to search DCU ID is selected by default and is likely to be the search field that you will use most often Note that it is not necessary to search for and select a specific DCU if you are only interested in one of the four System DCU views The System DCU Views provide information such as call summaries for the entire population of DCUs currently on your STAR System No individual DCU ID selection is necessary In the Search For box you can enter a specific alphanumeric character string or you can use an asterisk as a wildcard character The asterisk character represents an unknown string of any length For example searching the DCU ID field for 40 would find DCUs whose ID starts with 40 N
49. WA 67 13290 10 28 2008 01 00 01 PM EDT WA 67 13290 10 28 2008 11 00 01 AM EDT WA 67 13290 g Done tLocat intranet Once again note that the top portion of the View Pane continues to display the basic information about that premise 1 15 2009 31 Premise Information The bottom portion now displays e Agraph of the minimum daily MTU battery voltage for the MTU associated with this Premise Electric MTUs like the one depicted in the graphic on the previous page will not display battery voltage e A graph of the average signal strength RSSI received by each DCU that successfully passed readings to the NCC from the MTU associated with this Premise e A table listing each transmission received from the associated MTU during the selected date range and the RSSI and battery voltage recorded for that transmission This information can be very valuable when diagnosing problems For example MTU battery voltage generally maintains a very consistent level at or near 3 6 volts It is not problematic until it drops to a voltage approaching 2 volts at which time the MTU should be considered for replacement Receive Signal Strength RSSI should consistently be more positive than 120 If it falls below more negative that level it could indicate that something has begun to partially block signals from that MTU If the MTU is being received by multiple DCUs at least one DCU should be capable of rec
50. an be easily displayed and printed If you have appropriate access privileges you can also use the Reporting Sub menu to configure new reports and report groups and schedule when reports are run 2 Star Report Configuration Microsoft Internet Explorer provided by ACLARA Io ed File Eck View Favorites Tools Help ir http nccdb1 star Reports ReportCg aspx S PE nes z Star AMR System iss see fot oe uation Hexaqi am Ine A i 2 Sub Menu nm Report llame Dup cate Serial Numbers Report Type Zero Consumption Accounts End Date Start End Schedule Ormmonce ODay O Time 0226 PM Date 10282008 Select MTUs to Include All Active MTUs Report Group Search Selection View Pane Pane 14 2009 Aclara RF Systems Inc EX ACLARA sco opraton and Adminstration Mans Administration NCC administrative functions appear under the Administration tab of the main menu This section is intended for use by the system administrator and includes functions for managing users and groups configuring alarms and managing archiving You ll note that it is organized similarly to the other pages with a Sub Menu a Search Selection Pane and a View Pane F Star Administration Microsoft Internet Explorer provided by ACLARA a Fie Edt View Favorites Tool Help Address 48 http incedb1 starsadminfadminmain aspx v Ejo ins Administration Setting Star AMR System Hexagram Inc Display Options Unique Location Label Date Order Date S
51. ancy Channel 4 Signal Forward Error Correction Inter Message Delay Read Interval Channel 1 Read Interval Channel 2 Read Interval Channel 3 Read Interval Channel 4 Read Software Version Restore Dwell Timesync Alarm Limit Timesyne Drift Limit 1 15 2009 49 Communications A user with FULL access to the control will see the Edit Button identified below It is important to note that users with READ ONLY access can view this information but not edit anything In this case the button will be hidden from view Unit Settings Edt FEC Configuration MTU Information Disabled MTU Revision p16 Timesync Configuration Account Number 9997649305 Alarm Limit 48 hrs MTU Type ID 91 Drift Limit 5 min Meter Type ID 1254 Outage Configuration Channel Options Inter Message Delay 5 min Channel Active Interval Signal of Copies Outage Dwell 60 sec 1 45 Min KWH 4 Restore Dwell 60 sec T EN 7 Outage Message Count 5 Restore Message Count 5 3 15 Min KWh Demand 4 4 15Min Line Voltage 4 Select tem Account Number v Read The displayed data updates in near real time If an MTU reports a configuration change or another privileged user requests a change the information will be updated on the current browser screen once completed and verified Clicking the Edit button displays the Unit Settings control in edit mode Most options are editable and require a user with access and proper knowledge of the MTU and AMI
52. ane the page will refresh and display the details of the reading transmissions received from the MTU at that Premise during the selected date range Included in these details is the raw unscaled reading received the DCU ID of the DCU that received the transmission and diagnostic information that was received along with the reading 4 Star Premise Views Microsoft Internet Explorer provided by ACLARA File Edit View Favorites Tools Help ay Address http ncedb1 star fusage Usage aspx Acct 9997649306 viggo Links 2 an Premise Premise Views Star mana ge mana User NCCDB1 Hexagram I wre S pie Database necdb1 StarDatabase communications DCU Installation Reporting Administration Help Selection Select a View Enter Date Range eon QO Readings OMaintenance Diagnostics un J O consumption Transmissions Search Premise 9997649310 Display Comments Hame Organization Phone Address Account Type Cycle Route Select an MTU Port Meter Serial MTU 1591920 1 Line Voltage Volts Edit MTU 1016828886 Edit Meter Edit MTU O 1591920 1591920 MTU 1591920 Port 4 Transmissions 414 PIPI Recorasimage Page 1 of 29 Records 1 10 of 281 3 Demand kW 1016828886 Edit Meter 10 28 2008 03 00 01 PM EDT 10 28 2008 01 00 01 PM EDT 10 28 2008 11 00 01 AM EDT 10 28 2008 09 00 01 AM EDT 30 2009 Aclara RF Systems
53. archived data from Star system searches To create a new archive of the selected Archive Data Type click on the Add button The display will refresh and present a form as illustrated below es CA a i Database b eu Ea Create Reset Server Database Table Date Start Date Stop Active ad 120 2009 Aclara RF Systems Inc EX ACLARA sco opraton and Admmnaraton Mans Meter Types Complete the form If you have the required network access privileges you can use the browse buttons l to browse to a server and connect to a specific database on that server You will however need a valid SQL Login Name and Password to complete the connection You will also need to enter a Table Name and the desired Start Date and End Date for the archive When you have completed all entries on the form click Create to create the archive Click on Meter Types on the Administration sub menu to display the Meter Types page Here you can create meter type profiles An example of the default Meter Types page is shown below Hame A Type ID Description Units Scale g 0 Default 123456 T 1 SCHLUMBERGER GENERIC ARBV 4 DIGIT 1234XX oO 2 SCHLUMBERGER GEHNERIC ARBV 6 DIGIT 123456 O 3 SCHLUMBERGER GENERIC PROREAD 4 DIGIT 1234XX o 4 SCHLUMBERGER GENERIC PROREAD 6 DIGIT 123456 O 5 ABB C700 5 8x3 4 SCANCODER 1 CU FT Cu Ft 123456 o 6 ABB C700 3 4 SCANCODER 1 CU FT Cu Ft 123456 O 7 ABB C700 1 SCANCODER 1 CU FT C
54. are Version Serial Number Serial Number Serial Number 1 15 2009 13 Managing DCUs DCU Editing Functions Add DCU Edit DCU Add DCU and Edit DCU appear on the DCU Views sub menu only if the user has been granted the corresponding access privileges by the System Administrator These two choices provide you the capability to add and modify the DCU information stored in the STAR Database Clicking on the Add DCU sub menu reveals a display like that shown below for adding basic DCU information to the STAR Database You can assign an ID number to a new DCU as well as enter optional general information such as the name location and installation details Simply key in the desired information and click on Add to add the information you ve entered to the STAR Database n DCUs Add DCU St ar SMEAR System User NCCDB1 Hexagram i sashes Database nccdb1 StarDatabase DCU views Adapcu Edit ocu DCU Selection Search By Enter values for new DCU LA SE ID l Date Installed DCU ID v l H Search For nane Biisi Location 3 Type Longitude a a General DCU information that you have entered can be modified or deleted using the Edit DCU sub menu Click on the Edit DCU sub menu to display the Edit DCU page as shown in the illustration on page 75 Note that the View Pane for this page is divided into three sections general DCU information at the top DCU Commands in the center section and DCU Alarm Conf
55. be used in a similar manner with specific search strings Wildcard characters are not available with these operators When using the Like or Not Like operators however a full range of special search characters see table on page 103 can be used in the search string box This provides many possibilities some of which are illustrated on the next page 1 15 2009 101 Reporting Example 1 These settings AIL MTUs Address v Like v Broadway aaa Will add all premises on Broadway to the selected static group The wildcard before and after the word Broadway ignores anything before and after Broadway Example 2 These settings ANMTUs ZPPostal Code Like l 44177 aaa Will add all premises in Zip codes beginning with 441 to the selected static group The wildcards at the end of the search string accept any character in the final two digits of the zip code Note that individual MTUs can be deleted from a static group by clicking on the Delete link next to the MTU ID in the member list You will be asked to confirm you intention to delete the selected MTU from the group before the deletion is performed 102 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Character s x y Where x and y are numeric digits 0 9 x y Where x and y are numeric digits 0 9 a b Where a and
56. by anything 1 15 2009 103 Reporting Dynamic Group Membership When a dynamic group is selected in the Search Selection Pane the Group Membership section appears as shown below Since this example shows a newly created group the membership rules list is blank For dynamic groups the Add control at the bottom of the View Pane is active and can be used to create rules that define group members oii ETOL rere E P wear Pr parii Pech eg Man Crainic n Ladi ies pl ras Cs ate Rania E Members ia pos The Add control consists of three parts as shown below Field Dropdown p Dropdown p gt search String Box 5 AN MTUs Premise aaa The field dropdown list provides the following choices the same as for static groups e Premise e Zip Postal Code e Cycle If enabled e Route If enabled City e Meter Serial 104 2009 Aclara RF Systems Inc EX ACLARA sco opraton and Admunsraton Mans The operator dropdown list provides the following choices again the same as for static groups e gt greater than e lt less than e equal to e lt gt not equal to e Like e Not Like The search string box can be used to enter a specific premise ID zip code etc For example in the illustration below Premise has been selected in the field dropdown gt greater than in the operator dropdown and 00559087 in th
57. cheduled jobs If the list of scheduled firmware updates is extensive you can narrow the displayed jobs by selecting a restrictive criterion from the Job Type dropdown You can cancel any incomplete update job by clicking the corresponding Cancel button 1 15 2009 59 NAC LARA NCC Operation and Administration Manual Chapter Managing DCUs Introduction This chapter provides instructions on how to use the DCU Views page to search for and browse detailed information about each DCU serviced by the Aclara STAR System This page can provide summary information about all of the DCUs currently associated with your STAR System in addition to detailed information about the performance of individual DCUs System administrator s and maintenance personnel will find these reports and information useful in managing and maintaining the STAR System What You ll Learn Tasks covered in this Chapter include e How to view and use system wide summary reports on DCU call performance RF background noise levels DCU diagnostic messages and DCU battery performance e How to view detailed performance information for individual DCUs Managing DCUs 60 AN ACLARA sco opraton and Adminstration Mans General When you first select DCU from the main menu the default DCU Views page is displayed An example is shown below You ll notice the Sub Menu the Search Selection Pane and the View Pane as introduced in Chapt
58. click Update A confirmation message is displayed confirming that the new settings have been saved successfully Each of the individual Display Options parameters is explained briefly in the following paragraphs Unique Location Label The default setting for the Unique Location Label is Premise This determines the labeling on the primary tab of the main menu as well as the labeling for the unique location field in the STAR System Database It can be changed to any string of up to 10 alpha characters no numerics Commonly used alternate labels include Account and Location The setting of this label has no impact on the operation of the system and is configurable only for the purpose of adapting the system displays to locally accepted terminology 1 15 2009 109 NCC Administration Date Order The Date Order setting affects the way that date information is displayed on the STAR System The default setting is Month Day Year which is generally the preferred setting for U S installations Using the Date Order dropdown list you can alternately select Day Month Year which is frequently used in non U S installations Date Separator The Date Separator setting allows you to choose the character that is used to separate month day and year in date notation The default setting is slash The Date Separator dropdown list allows you to alternately select dash Time Format The Time F
59. d demand request to MTUCs Send a reset demand request to MTCS send a Historical read request to MTUC Read an ANSI table Using the Add button initiates a test command which will update in the response field to the right once complete You can add several test commands to the communications queue while waiting for responses For MTU Read Commands the View Pane reads configuration information on the MTU ACTION Port 1 Read Interval y Reading Time Fort 1 Read Interval Read Interval a Time in minutes Port 1 channel Into Port 2 Channel Into Port 3 Channel Into Port 4 Channel Into Alarm Information MTU Demand Settings Memory Lacation Length RAVY MTU BANG COMMAND Using the ANSI Table Display the View Pane displays the unfiltered raw table data out of the meter for meters so equipped ANSI Table Display 1015301 Available Tables Selected Data 73 OA 7A 4C 47 53 52 02 00 OF OC O1 00 OC O06 D2 O02 04 00 EF FO Fi OA OF 1F 00 00 CO 1F O00 OO FF FF FF DF EB O01 FS 03 EF 17 EO AS EO 00 06 1E 00 00 00 08 00 00 30 40 FF DE EB 01 1 15 2009 11 Basic Navigation DCU Information General Clicking on the DCU tab of the main menu reveals the DCU Sub Menu and displays the DCU Views page as shown below Again the main body of this page consists of a Search Selection Pane and a View Pane 2 Star DCU Views Microsoft Internet Explorer provided by ACLARA fie Edt View Favorites
60. d to confirm your intent to delete the DCU before the deletion is actually performed CAUTION Deleting a DCU should only be done when appropriate Deleting a DCU erroneously could cause the loss of data 1 15 2009 19 EAC LARA NCC Operation and Administration Manual Chapter Managing Installations Introduction This chapter provides instructions on how to use the Installation Views page to manage MTU installation activity This page can provide summary information on recent MTU installations in addition to detailed programmer records and diagnostic information What You ll Learn Tasks covered in this chapter include e How to quickly view a summary of recent installations e How to search for a specific installation record e How to view and search MTU programmer records e How to view and use the Missing Programmer and Missing Wake up exception reports e How to create installation records Managing Installations 80 AN ACLARA sco opraton and Adminstration Mans General When you first select Installations from the main menu the default nstallation Views page is displayed An example is shown below You ll notice the Sub Menu the Search Selection Pane and the View Pane as introduced in Chapter 2 2 Star Installation Microsoft Internet Explorer provided by ACLARA Fie Edt View Favortes Tool Heb C fee Address 48 http ncodb1 star finstalisfinstalmain aspx v Eja irs
61. dditional information 1 15 2009 41 Premise Information Change Premise At the far right of the Installation History header on the Edit Premise page a Change Premise link appears Clicking on this link displays a Change Premise page which allows you to change the Premise ID To change the Premise ID enter the new Premise ID and click Update The new Premise ID that you have entered and saved takes effect immediately All other data associated with the old Premise ID is now associated with the newly saved Premise ID CAUTION Premise IDs are also stored in MTUs as they are programmed Changing a Premise ID using the web interface DOES NOT change the Premise ID stored in the corresponding MTU If it becomes necessary to change a Premise ID in the STAR database It should also be changed in the corresponding MTU using the Field Programmer See the Field Programmer documentation for additional information Delete Xmits Selecting the Delete Xmits tab on the Premise Views Sub Menu presents a display like the one below listing the reading transmissions for the selected date rage and Premise To delete reading transmissions simply click the checkboxes at the left of the readings to be deleted and press Delete You will be asked to confirm your intention to delete the selected reading transmissions before they are deleted from the STAR Database 4 Star Delete Transmissions Microsoft Internet Explorer provided by ACLARA
62. ddress Premise MTU Port Minimum Voltage Meter Serial Number Meter Type Address Account MTU Address Port Premise MTU Port Consumption Meter Serial Number Meter Type Address Premise MTU Port Non Numerics Meter Serial Number Meter Type Address Recommended Use Should be used as needed to monitor MTUs with unusual read rates Should be run quarterly Should be run monthly with increased frequency during high volume installations Should be run monthly Should be run monthly with increased frequency during high volume installations 96 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Report Type Configurable Content Parameters Reception Missed Lists MTUs that Reads have failed to report more than a configurable percentage of their readings Tamper Lists MTUs whose tamper circuit has been interrupted For pulse type water meters and gas meters only Total Utility and Consumption Units Lists the consumption for each premise over the specified date range Zero Consumption Lists MTUs showing zero consumption over the specified date range Report Types Columns in Report Premise MTU Port Actual Readings Expected Readings Percent Missed Meter Serial Number Meter Type Address Premise MTU Port Non Numerics Meter Serial Number Meter Type Address Premise MTU Port Consumption
63. desired match Note that if you select a specific DCU while one of the System DCU Views is selected the View selection automatically changes to select an Individual DCU View Many of the DCU reports present information about DCU RSSI values It is important to understand what RSSI represents as it is reported in the STAR System s DCU reports Each DCU continuously monitors its assigned frequency for reading transmissions from MTUs As it monitors the airwaves it also notes any background noise on the assigned frequency Once each hour DCUs record the Peak receive signal strength RSSI value of the background noise and the Average RSSI value of the background noise The values recorded are passed to the NCC when the DCU connects These RSSI values are useful in determining whether there is noise on the assigned frequency which could interfere with the reception of regular MTU transmissions As a general rule the average RSSI for a DCU should be below more negative than 120 db Essentially DCU RSSI values more negative than 120 indicate minimal interference and are a good indication System DCU Views As mentioned previously there are four System DCU views provided These provide information about all of the DCUs currently installed on the system and are not affected by the Search Selection Pane 1 15 2009 63 Managing DCUs Call Summary When you first select DCU from the main menu the default DCU Views
64. e Ls Name Report csy Type Microsoft Office Excel Comma Separated Values Fil From nmecdb1 While files from the Internet can be useful some files can potentially harm your computer If you do not trust the source do not open or save this file What s the risk Step 2 Save the report to the appropriate location Step 3 The resulting file can now be opened with Microsoft Excel or any other application capable of reading csv files 1 15 2009 17 Basic Navigation S ACLARA End of Chapter 18 2009 Aclara RF Systems Inc EAC LARA NCC Operation and Administration Manual Chapter Premise Information Introduction This chapter provides instructions on how to use the Premise Views page to search for and browse detailed information about each Premise i e account location serviced by the Aclara STAR system This page provides five different views of Premise data and is a portion of the STAR System that is used frequently What You ll Learn Tasks covered in this chapter include e How to search for and select a specific Premise e How to view reading consumption maintenance transmission and diagnostic information for a specific Premise e How to limit your search to a specific range of dates e How to edit Premise information e How to delete reading transmissions Premise Information 19 Premise Information General When you first select Pr
65. e Page 1 of 4 Records 1 10 of 36 3 Demand kW Edit MTU 1016828886 Edit Meter 1591920 1 2 3 4 10 16 2008 01 48 03 PM EDT Program MTU 1591920 1 2 3 4 10 16 2008 01 48 03 PM EDT Program MTU 1591920 1 2 3 4 10 16 2008 01 42 34 PM EDT Program MTU 1591920 1 2 3 4 10 16 2008 01 42 34 PM EDT Program MTU E e a Local intranet Similar entries appear in the history for each occasion during the selected date range when the Field Programmer was used to service that MTU You can click on the hyperlink in the leftmost ik column of the maintenance history to display to display the detailed MTU Programmer History for that premise 1 15 2009 29 Premise Information An example of the detailed history display is shown in the following illustration Note that for this example only the initial installation record exists for this MTU A Star MTU Programmer History Microsoft Internet Explorer provided by Hexagram Inc MTU 692597 Programmer History Ad New Meter Serial Number 22750924 Schlumberger HPT 4 ProRead 6 Digit ID 503 000005 0 WES ID 32 MTU Software Version 21 Read Interval 12 Hrs Old MTU ID 0 Outside Reading Hone Premise Transmissions Display F ed Local intranet The Premise Transmissions display can be viewed by selecting Transmissions using the View selector If you have previously selected a specific Premise in the Search Selection P
66. e search string box Group Membership Filter Operator Vale AN MTUs Premise v v 00553087 aaa By clicking the Add button the rule that has been created in the Add control is added to the membership rules list as shown below Update Group Commercial a Properties Hame Commercial Message Close e Meter membership updated vee Group Membership Filter Operator Vale Premise gt 00559037 Delete aumtus Premise wioossoe7 ET 1 15 2009 105 Reporting Note that the rule itself not the specific premises MTUs is added to the Group Membership display This is a dynamic group Each time this group is used in a report the STAR system searches the database for premise IDs greater than 00590807 When new premises are added to the system with IDs greater than 00559087 they are automatically a part of this group You can add more rules if you choose to Just as with the static groups the gt greater than lt less than equal to and lt gt not equal to operators can all be used with specific search strings Wildcard characters are not available with these operators When using the Like or Not Like operators however a full range of special search characters see table on page 103 can be used in the search string box Note that individual rules can be deleted by clicking on the Delete link next to the rule in the membership rules list You will be asked to confirm your inten
67. e un eaemuneans 90 SEMEL all cc tcxaveutsecewnmiaceosaisnesracanaes vananneaesaiaane sieiscaresnaancaviaiaaaiaaasnnnatunanneasaranatnns 90 Viewing and Deleting Reports cccceccsccceeceeceeeceeceeeeeeceesaeeseesueceuesaesaeenass 92 Report Configuration ccccccceccceeccececeeeeeeeeeece cece eeseeeseeeseeseeeseeeseeeseeseeeeeeseeees 93 REDOM TYDES or ane nero rE ee ee ASS 95 FRE DOM SFOUDS wit sala ctaataseiatatetorsyatcsostie ete ruie tate inat sierra atas ital ateice tiated atinieta lay 98 Special Search CMAlAC lel aianei ia aiieieo aiek 103 AUO FISTONC Al r nE Pn eee 107 NGC AAMMNISTINON sesir A A ETE 108 MOGUC UON meannan E E a a 108 DOMINOS oree 108 WIS NS EP E rane LETETTE AETAT AATTEITA TATT TAITEET ET 114 ISOICS ror AA EE 115 Vrual UUN eee te ee aor eee eee eee 117 VAI NA eg est eesaect seis eae vere eterna reac escent aeaowovetneto hea raat ako 119 PAT GINNING ects sce ye ease cates pe sot nae eset eee eases seers E EET E tas T ee 120 Meter TCS assier E 121 EICCHICG Ups OF MEaSU Geaa S 123 NCG FICID ecnin aaa a eden ase ameneeatearele 124 MOUE ON eaa I E TE E EA E E E a 124 SUDD ON SeN N NNE 124 AODOU e anaaeaanua anaegenl sea anatasoeaen aeaice a aesatoleigansteteant 125 il 2009 Aclara RF Systems Inc ACLARA sco Operation and Adminsaton Manua WARNINGS CAUTIONS and Notes WARNING CAUTION and Note statements are used throughout this manual to emphasize important and critical information to help you en
68. eaaenieatesaaductesdaderteedads i WARNINGS CAUTIONS and Notes ccccccccccscccseeceeceeeceeeceesueeseeeeeeseuesaeeseeess lil STAR System OVORVICW scores senesced acsacns necs isnot ovied nvotnsatlnciadindial osiat nsiet nsed ode odnd ndod eed oaceat 1 MOGUC UO eese ee E EE E AEE EE E EEEN 1 NETO ee E E E E E E E E EOT 1 DOO E oui oec ns aeeie soadaseces eayecwesesensesseasesseasedseeu tes ossses 3 Pesce E EE E E 4 STAR System Benefits ee 5 ASIC NAVIG ANION eere E E T MOGUCOM e E T OEI FO E A A A EE A T E T E A A E E TE 7 WE G8 MONU ee ee ee ee eee 9 olandard IP UM CMON Sa sccascescdescesatesceanteestunseiarteaettectenicerteatedecsunesdeneenseeasseasebontonsts 16 Premise Information ccccecc sees enean a EA E aE E 19 WFO GIG TIO eeen E E E E E E E E E ES 19 Sonra E E E E A EE E S 20 Premise Readings Display ccccccceccecceeeceeceecceeceecaeecseceeceueseesaeeseeseesaeeeas 24 Premise Consumption DISPIAY ccceecceeceeeseeceeeseeceeeeeeseeceeeeeeeeeseeeeeeeeeeaeeees 2 Premise Maintenance Display ccccceccsscceeceeceeeceeceeeceeceeceeeseesaeeseeseesaeeees 29 Premise Transmissions DISplay ccccccccsecceecsecceeceecaeeceeceecaeeceesaeeceeseesaeeeas 30 Premise Diagnostics Display ccccccceccecceeeseeceeeeeeceeeeeeseeseeeeeeseeeeeeseeseeeaeeees 31 Promise views EANO FUNCUONS cisorisoirsoresoisrisesoitsisiro inteiro ieroci pi enoia nson r iioa 40 COMMUNIC ATION
69. echanically connect to the register either directly or indirectly e Electric MTUs can be built into many popular meters and can include two way transmit and receive capability to support readings on demand and other advanced functions e Water MTUs connect to the meter via a simple 3 wire interface e Dual port MTUs are also available for use where two separate meters or a dual head compound meter are in use at a single location STAR MTUs automatically read meter data and transmit it to a Data Collector Unit via a high power narrow band signal on an FCC licensed channel The licensed channel provides the security of reliable consistent communications without disruptive interference 2 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans DCU STAR MTUs are easily installed and are activated programmed and tested using a Field Programmer essentially a lightweight handheld computer with a programming probe Actions performed are logged by the Field Programmer After each shift activity logs are uploaded to the Network Control Computer for verification On a typical water or gas system MTUs are programmed to automatically read and transmit meter data twice each day More frequent readings can be provided Electric meters for example typically transmit readings much more frequently STAR Data Collector Units receive and process radio transmissions from nearby MT Us
70. ed RETRY_MAXED The configurable number of retry attempts has been exceeded and the system has aborted future attempts WRONG_IMAGE DCU image was not as expected OOOO 1 15 2009 51 Communications The Get Data interface on the Edit MTU page allows users to issue specific commands to the targeted MTU The Get Data control is displayed for users with both FULL and READ ONLY access permissions The Get Data interface features dynamic controls and entry boxes as needed Get Data Current Reading O Current Demand MTU O Current Demand Meter O Reset Demand MTU Port 1 O Reset Demand Meter F Port 2 O Previous Reading F Port 3 ANSI Table Data Clport 4 Power Statu O Ping In the above illustration the Current Reading radio button is selected A dynamic control of port channel selection check boxes appears after the Current Reading selection has been made Selecting a port and clicking the Send button queues an instant read request of the data being measured and collected on port one of the MTU The secondary selections are as detailed in the following table Pis NA 52 2009 Aclara RF Systems Inc EXACLARA sco opraton and Adminstraton Manu Clicking the Power Status radio button in the Get Data section returns a status indicating whether voltage is currently applied to the MTU Meter State Unknown Meter State as of 1 16 2009 6 42 57 PM Unknewn Com er For users with t
71. ed by ACLARA File Edit View Favorites Tools Help Address E http nccdb1 star admin jedit UOM aspx Star AMR System Hexagram Inc ta Sareea ype ey ctric Units of Measure Landis Gyr AXLS4 1 8KH Channel Name Encoding Binary MSB LSB V Landis Gyr AXLS4 2 16KH i Landis Gyr AXS4 1 2KH MTU Table ID j Scaling Value Landis Gyr AXS4 1 8KH a Landis Gyr AXS4 14 4KH Landis Gyr AXS4 2 16KH MTU Table Length a Use Nameplate Scaling Landis Gyr AXS4 21 6KH Landis Gy cus 0 3K MTU Table Offset Decimal Digits ocus Units Landis Gyr Focus 0 6KH Landis Gyr Focus 1 8KH Landis Gyr Focus 12KH ada Landis Gyr Focus 14 4KH Landis Gyr Focus 7 2KH Landis Gyr Focus 0 3KH iset Units Encoding nay oe KiloWatt Hours Binary MSB gt LSB 0 001000 KiloWatt Hours Binary MSB gt LSB 0 001000 Demand s KiloWatts Binary MSB gt LSB 0 001000 Line Voltage ew w o Binary MSB gt LSB 0 125000 B Local intranet You can use the New Channel Data input fields to define a new unit of measurement More likely you may return to this input screen to change the encoding on the meters to match your business needs Encoding Binary MSB LS8 Ww Binary WiS6 LS6 BCD WSB LSB 3 Byte Float 3 Byte Int LSB MSB 1 15 2009 123 AC LARA NCC Operation and Administration Manual Chapter NCC Help Introduction This chapter provides information and instructi
72. eiving the MTUs transmission at an RSSI more positive than 120 Edit MTU Clicking the Edit MTU or Edit Meter link displays all of the available parameter editing options for either the MTU or the meter MTU Fort Meter Serial State Utility C 984593 41 KWH KWh Edit MTU 4191919111 Edit Meter Active Electric O 984593 2 KWH kWh Edit MTU mn Edit Meter Active Electric O 934553 3 KWh Demand kv _ Echt MTU 1111411 Echt Meter Active Electric C 284593 4 Line Voktage Volts Edit MITU V140199111 Edit Meter Active Electric 32 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Clicking Edit MTU displays the master configuration page for the MTU From here you can update the installation date time review or change MTU settings issue commands to the MTU and set the time zone Address 86568 Garden Drive l Installer History 2 Address 2 instal Date instaler City State Zip Cleveland OH 44177 Meter Sirial THIS Description Landis amp Gyr Focus Premise VOI T3600 Firmware Version a Date Time ran TATE 00i O20 AM EST Unit Settings E a a FEC Configuration ATW infra Disatrherd Software Version 011205 Timenyne Configuration Account Number 1003398040 Alarm Limiti J6 his MTU Type ID 31 Drift Limit 28 min Mater Typo ID 1754 Inter Message Delay 8 min Channel Acthe Interval Signal E ol Copla Outage Dwell 4120 oc 1 15 Min KWH 4 Re
73. emise from the main menu the Premise Views page shown below is displayed You ll notice the Sub Menu the Search Selection Pane and the View Pane as introduced in the previous Chapter Since no specific Premise was selected at this point the View Pane is blank View a nd by A 1AHA Sub Menu Enter Date Range Start 10u20 Search Selection View Pane Pane View Selector Note the area highlighted in the picture above At the left of this area is the View selector By default the Premise Views page initially displays with the Readings view selected as shown You can use this selector to alternately select the Readings Consumption Maintenance Transmissions or Diagnostics Views 20 2009 Aclara RF Systems Inc AN ACLARA sco opraton ana Admunstraton Mans Date Range Selector To the right of the View selector is the Date Range selector By default the Date Range selector for the Premise Views page typically covers the previous 30 days You can easily change the date range by clicking in the Start and End boxes and entering a specific range of your choice In addition the default value for the date range can be set changed using the Default Readings Span setting on the Administration Settings Display Options page See page 111 Search Selection Pane Operation The Search Selection Pane includes a Search By selector that allows you to search by Premise MTU ID Address Name Phone
74. eperator Tene Format Mad Codes Customer Label DOU Search Format _ Detaut Readings Span Search Selection View Pane Pane 1 15 2009 15 Basic Navigation Standard Functions several standard functions are implemented throughout the various STAR System displays These functions operate the same way on all pages on which they appear The operation of these standard functions is explained in this section Reset All of the data entry displays in the STAR System incorporate a Reset button along with any additional buttons i e Save Search Update etc required for that specific display Clicking on the Reset button restores the default values for the corresponding data entry fields Records per Page Many views of STAR System Data may contain long lists of individual entries For example The DCU Calls view may contains hundreds of records of individual DCU calls For convenience the data for these views is displayed across multiple pages These reports contain a Records Page drop down list like the one shown below with a default setting of 50 Records Page 50 v Page 1 of 1 By clicking on the down arrow at the right of the box you can set the number of records displayed per page to All 5 10 25 50 or 100 Choose the desired value and the display automatically refreshes with the selected paging Page Controls When multiple pages of data are present in a view paging controls like those shown below
75. er 2 gt Star DCU Views Microsoft Internet Explorer provided by ACLARA CJ X Fle gde wew Favorites Toos Help r ss E http inccdbt star dousdoumain aspx Eo wms DCUs DCU Views s Star Star AMR System ENE Database nccdb1 system DCU Views individual DCU Vie Enter Date Range Cal Sumenary Diagnostics O Battery O Temperate 1 022008 ORSS Thumtnats Battery Thumbnails Ome Messages OrSS fO Version Eng 11032008 Call Summary View 11 02 2008 to 11 02 2008 Seach Reset MA PIPI R cord Page Ss S Page 1 of 17 Records 1 55 of BY 2212 ee 10506 baat 10 00 40 2 E w S Local intranet Search Selection Displays only on systems View Pane Pane using DCU II View Selector Note the highlighted area at the top of the View Pane At the left of this area is the View selector By default the DCU Views page initially displays with the Call Summary System DCU View selected as shown You can use this selector to alternately select from any of four System DCU Views or any of four Individual DCU Views Only one of these eight Views can be selected at any time 1 15 2009 61 Managing DCUs Date Range Selector To the right of the View selector is the Date Range selector By default the Date Range selector for the DCU Views page covers the previous day When combined with the Call Summary view selection mentioned above this fills the View Pane with a summary of the previous days DC
76. es Battery Data Xfer and Operation Each of these top level choices when selected presents a unique second level menu Examples of all three are shown below for reference Battery Data xfer Operation Hi Charging Current 0 Charging Current j Low Loaded Voltage l Backup Battery Fail Battery Data Sfer Operation Connect Errors Did Hot Clear Did Hot Call i Battery Data Xfer Operation 66 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans These menus allow you to select a particular category of diagnostic messages When selected the View Pane will refresh and present a listing of any messages of the corresponding type that were received from any system DCU during the selected date range An example display with Data Xfer Connect Errors selected follows You ll notice that during the selected date range this system had several DCUs that experienced connect errors Data Xfer Connect Errors Did Not Clear l Did Hot Call Connect Errors to 10 29 2008 Recdrds Page 10 v Page 1 of 265 Records 1 10 of 2646 13290 CnktErr 10 28 2008 11 37 11 AM 13290 CnktErr 10 28 2008 11 37 11 AM 13290 Cnkterr 10 25 2008 06 50 12 PM 13290 CnktErr 10 25 2008 06 50 12 PM 13290 CnktErr 10 25 2008 10 44 23 AM 13290 CnktErr 10 25 2008 10 44 23 AM 13290 CnktErr 10 25 2008 10 41 27 AM 13290 CnktErr 10 25 2008 10 41 27 AM 13290 CnktErr 10 25 2008 10 26 26 AM 13290 CnktErr 10 25 2008
77. es found by clicking on the desired match When you select a match the display will refresh and show only installation records for that premise during the selected date range An example is shown below Note that if there are no records for the selected premise within the selected date range the refreshed display shows no records Enter Date Range oO s imi j ne el Se ae te ene fern Scere err End 11 a 42006 1 Search Reset Reset fh EAS rat COMNEN aa amine Phone Account Type Cycle Route MITU Fort Meter Serial Services State Linlity C 55551124 1 Demand kW Edit MTU 9955551124 Edit Meter Active Electric 55551124 2 KWH kWh Edit MTU 9955551124 Edit Meter Active Electric Viewing Installation Records When you first select Installation from the main menu the default nstallation Views page is displayed with the nstalls view selected and a date range covering the previous day Generally this summary is monitored daily as a means of verifying that newly installed MTUs are successfully communicating with DCUs and passing readings and diagnostic information to the NCC An example of a default Installs view is shown below Note that several pieces of information are displayed about each installation e Premise The Premise ID is shown and linked to the Premise Readings view for this premise e MTU ID The MTU ID is shown and linked to the Premise Transmissions view for t
78. eset Demand Meter F Porn 2 O Previous Reading F Port 3 ANSI Table Data Iport 4 Power Statu O Ping In the above illustration the Current Reading radio button is selected A dynamic control of port channel selection check boxes appears after the Current Reading selection has been made Selecting a port and clicking the Send button queues an instant read request of the data being measured and collected on port one of the MTU The secondary selections are as detailed in the following table Previous Reading Desired Port s Day Hour Minute ANSI Table Data Desired ANSI Table Number to Read Power Status See Next Section for Details Pigs NAA 1 15 2009 37 Premise Information Clicking the Power Status radio button in the Get Data section returns a status indicating whether voltage is currently applied to the MTU Meter State Unknown Meter State as of 1 16 2009 6 42 57 PM Unknown Con ail on For users with the correct access permissions an additional button labeled Connect or Disconnect will appear Clicking on Disconnect will issue a Disconnect Command to the MTU Clicking on Connect will issue a Reconnect Command to the MTU After the Disconnect or Reconnect Command completes a Power Status Check Command is issued The Power Status is updated after the Power Status Command completes Meter State as of 1 16 2009 5 04 44 PM Meter State as of 1 16 2009 6 38 37 PM Connected Disconnected The Communication Histo
79. g as shown below J Properties Role Assignment NCC Operation and Administration Manual Current Users NCCDB1 hexagram Role Administrator Built in Administrative Role User ID Name Description E Mail Phone _upaate_ Delete j Reset Current Alarm Subscriptions Alarms Alarm Acton Alarm Acton S lt lt Add Wire Interruption EMail i lt lt Add Magnetic Field EMail ma lt lt Add Did Hot Call EMail lt lt Add Low Charge Current EMail v lt lt Add High Charge Current EMail v lt lt Ada I aw Rattaru Emai VNA You can add alarm subscriptions to the selected user account by clicking on the Add link next to the desired alarm The user will then receive e mail alarm notifications for the corresponding type of alarm Roles Click on Roles on the Administration sub menu to display the Roles page Here you can define roles based on users needs to access or modify specific portions of the STAR System An example of the default Roles page is shown below Add New Role Current Roles 1 15 2009 115 j Properties Assign Authorization Se Description Access e E Premise Information Manager None ReadO Full O Premise History Manager None ReadO Full i Delete Transmissions None ReadO Full O MTU Data Requester None ReadO Full O Billing Account Manager None ReadO Full O Access the DCU Section of the Web Site None ReadO Ful
80. ge allows searching by both date and time If set to Date the DCU Views page allows searches by date only Default Readings Span The Default Readings Span setting determines the number of days of readings that are displayed by default on the Premise Views page The default value is 30 It may be set to any integer value from 1 999 Feature Options Click on Feature Options in the Search Selection Pane to display the Feature Options settings as shown below Each of these settings is summarized in the following paragraphs Sows _ Uae Stns Feature Options Display Options Feature Options Global Scaling Options Use Billing Cycle Route Cycle Label Cycle 3 Route Label Route 2 Use Billing Account ia Use Virtual Utilities LI THA System Time zone EST a 1812 Star Server Service IP Port 1 15 2009 111 NCC Administration Use Billing Cycle Route This feature if enabled by selecting the corresponding checkbox on the Feature Options page provides two five character numeric fields associated with each Premise These are commonly used for billing Cycle and Route codes but may be used for other purposes if not required for Cycle and Route information The labels for these two fields are Cycle and Route by default but may be changed by entering alternate labels in the boxes p
81. he Search Selection Pane An example is illustrated below Update Virtual East Suburban Utilities Properties Utility East Suburban Ltilties Abbreviation ESubU Membership MTU Port agal fll MTUs v in City of l Once you have created a Virtual Utility the Membership section of the page becomes active and can be used to add MTUs to the Virtual Utility 1 15 2009 117 NCC Administration In the example below the dropdown boxes have been used to select All MTUs and in City of and Cleveland Heights Clicking the Add Members button has added two MTUs to the Virtual Utility The last dropdown list is automatically populated with Cities Zip Codes and Cycle Route codes from your database to aid you in building Virtual Utilities using this page Update Virtual Utility East Suburban Utilities Properties any East Suburban Ltilties Abbreviation update petete Reset Membership ESubl m MTU Port l ada 4 MTUs 932884 1 Delete in City of da2f42 1 Delete Cleveland Heights lt lt Add Members Note that individual MTUs can be deleted from a Virtual Utility by clicking on the Delete link shown next to the MTU ID and Port Number Once established Virtual Utilities can be used similarly to report groups A dropdown list on the Report Configuration page allows you to
82. he correct access permissions an additional button labeled Connect or Disconnect will appear Clicking on Disconnect will issue a Disconnect Command to the MTU Clicking on Connect will issue a Reconnect Command to the MTU After the Disconnect or Reconnect Command completes a Power Status Check Command is issued The Power Status is updated after the Power Status Command completes Meter State as of 1 16 2009 5 04 44 PM Meter State as of 1 16 2009 6 38 37 PM Connected Disconnected The Communication History Table provides near real time status of the Get Data requests which have been submitted to the targeted MTU Power Status Check 1 16 2009 5 04 06 PM EST 1 16 2009 5 04 44 PM EST Power Status Check 1 16 2009 4 58 35 PM EST 1 16 2009 4 58 42 PM EST Immediate Read 1 16 2009 4 57 20 PM EST 1 16 2009 4 57 28 PM EST Port 1 Reading 0000390 kWh 1 15 2009 53 Communications As with the Unit Settings history table this table shows all data requests made to the unit and features the following information The configuration setting that is being read or changed A timestamp of when the command was queued A timestamp of when the response was received and processed Provides near real time status of the request while in progress and also provides the result s of the query ANSI Table Display View To read data from electric meter registers begin by using the search selection menu to locate the MTU This is more effectivel
83. his premise 1 15 2009 83 Managing Installations e Port This identifies the port number which is only significant for dual port MTUs e Reason This column shows the selection that the installer made on the Field Programmer when initially programming this MTU e Install Time This shows the time and date that the installation and programming took place e Installer This reflects the logon ID that the installer used to log on to the Field Programmer to perform this installation e Reading The reading obtained and or recorded from the meter at the time of installation e Meter Type This identifies the Meter Type selected by the installer during initial programming e Wake Up Received This is a Yes No indication of whether or not an initial wake up transmission has been received from this MTU e Reading Received This Yes No indicator shows whether or not a normal reading transmission has been received from this MTU Viewing Programmer Records To display the Programmer Records view click on the Programmer Records selection on the view selector for the Installation Views page The display will refresh and present a view like that shown below providing a list of Field Programmer Records for the currently selected date range ld qo pl Page 1 of 5 Records 1 25 of jie A ctivity Date Action MTU Port Status Premise Installer Programmer de e Bi Program MTU 984593 1 2 3 4 Auto
84. iguration parameters in the lower section Each of these is discussed in the following paragraphs 14 2009 Aclara RF Systems Inc EX ACLARA sco opraton and Adminstration Mans General DCU Information This display at the top of the View Pane is similar to the Add DCU page discussed previously When a DCU is selected in the Search Selection Pane the DCU ID and optional general information is displayed here and is available for editing To change any of the values shown enter the desired values and click the Update button DCUs Edit DCU a Sta r SUTANE System User NCCDB1 Hexagram sree Inc Database nccdb1 StarDatabase Dcu Selection _ DCU 10089 Search By ID 10083 Date Installed DCU ID v Name a Phone E Latitude ESN I Search Reset Longitude DCU ID Matches Commands Show Hide O t DCU ID Ot OOS Primary Contact 2168968568 Call In Time HH MM 08 02 AM Secondary Contact 2166968568 Call In Interval HH MM Emergency Contact 0 J DCU Call Modes Show Hide Interval Frequency Setup Show Hide Alarms Show Hide fear Alarm Hold Duration HH MM ss 00 01 00 Deliver Readings With Alarms MTU Tamper Alarms MTU Electric Alarms E Coder Leak Alarms E Coder Reverse Flow _ Wire Interruption Power Outage Clo Days C Min Magnetic Field Power Still Out oOo 1 2 Days a Between Min
85. in Static and Dynamic Groups Two different types of Report Groups are supported e Static Groups contain specific premises and or MTUs Each time a report is run on a Static Group the same MTUs and Premises are included in the report Membership in the group is static It does not change e Dynamic Groups contain MTUs and or premises that meet specific rules or criteria For example you might create a dynamic group that includes all premise IDs that begin with 9 Each time a report is run on this group the STAR System looks through the database and includes all premises that begin with a 9 When new premises beginning with a 9 are added to the database they are automatically included in this group the next time the report is run Membership in this group is dynamic Membership in the group is actually determined when the report is run by including any MTUs and or premises that meet the specified criteria 98 2009 Aclara RF Systems Inc EX ACLARA sco opraton and Adminstration Mans Creating a Report Group To create a new Report Group Step 1 Type a descriptive name for the group in the Name box Step 2 Click the Static checkbox to create a static group or leave it unchecked to create a dynamic group Step 3 Click the Add button to create the new group Defining Group Membership To define or add to the membership of a particular Report Group click on the name of the desired group
86. in the search Selection Pane The display will refresh and enable the Group Membership section of the page Static Group Membership When a static group is selected in the Search Selection Pane the Group Membership section appears as shown below Since this example shows a newly created group the member list is blank For static groups the Add control at the bottom of the View Pane is active and can be used to add members to the group Chiem Groupe Bipatnte Gren New Comsticbwi ect Fei i Preparis hey Conroy O OO O O Pi ara Haime Callie Lips i al Lethe Ban ie oe Member rnaj Eha ill erwrmedia ja l W Pert List __ AN bare Preece 1 15 2009 99 Reporting The Add control consists of three parts as shown below Field Dropdown pm Dropdown search String Box AIL MTUs Premise vl The field dropdown list provides the following choices e Premise e Zip Postal Code e Cycle If enabled e Route If enabled e City e Meter Serial The operator dropdown list provides the following choices e gt greater than e lt less than e equal to e lt gt not equal to e Like e Not Like The search string box can be used to enter a specific premise ID zip code etc For example in the illustration below Premise has been selected in the field dropdown equal to in the operator dropdown and 00559087 in the search string box Group Membership MTU Fo
87. is manual Tasks covered in this chapter include e How to use the banner information to aid in navigation e How to identify the major functions provided in each section of the STAR System main menu The STAR Home Page is the page initially displayed when browsing the STAR NCC You can also return to the Home Page from any of the other STAR System displays by clicking on the STAR logo in the upper left corner of each STAR display As shown in the illustration the Home Page consists of a banner the main menu and a Quick Links section along with information about the STAR System The banner appears at the top of each STAR System display A text display on the right side of the banner indicates the current page the current user logon and the database currently in use Basic Navigation Basic Navigation Current User and Database 3 Star AMR System Microsoft Internet Explorer provided by ACLARA File Edt View Favortes Tools Heb j E http s ncedbt istar Home Page Jser NCCDB1 Hexagran Database nccdb 1 StarDatabase Star AMR System Quick Links MIU Readings Version Information DCU Call Summar y installations Report Hexagram Star AMR System 7 Copyright 1999 2008 Warning This computer program is protected by Copyright Law Unauthorized reproduction approval from Hexagram Inc Contact Information Every Meter Every Day reemp Quick Links The Quick Links section provides easy access t
88. isplayed varies depending upon the view and date range selected in the top section of the View Pane Communications Information General Clicking on the Communications tab of the main menu reveals the Communications Sub Menu and displays the Communication Views page as shown below Again the main body of this page consists of a Search Selection Pane and a View Pane Communications Communications User NCCDB1 Hexagram Database nccdb1 StarDatabase Communications MTU Read Commands ANSI Table Display Unit Alias Selection Search By Unit Information MTU wj Unit ID Type Search For 1591920 Landis and Gyr Focus 2S 7 2Kh Search Reset MTU Matches 273419 31234579 98428645 984593 9992249 Send a Ping to MTU N Unit Message Message Time Response Ho Responses Received Search Selection Pane The Search Selection Pane is used to locate and select an individual MTU from the STAR Database Once a specific MTU is selected here options to communicate with the selected MTU appear in the View Pane 10 2009 Aclara RF Systems Inc EXACLARA sco opraton and Adminstration Mans View Pane For Communications the View Pane provides the user with a list of basic communications test commands send AAD Disconnect Request to MTU t send a Ping to WTU Send 4450 Disconnect Request to MTU send AXSD Reconnect Request to MTU Simulate Power Outage Send a read request to MTUCs Send a rea
89. l DCU Manager Hone Read Full O Access the Reporting Section of the Web Site None Read Full O Report Manager Hone Read Full Access the Installation Section of the Web Site None Read Full O Installation Manager None Read Full AS SS AES Ce r SS a a a RS OS NaS SS a aw N ha Ce Cea NCC Administration The Search Selection Pane lists any previously defined roles The Administrator role is built in and cannot be modified or deleted This role has full access to all STAR System web interface capabilities To create a new role enter a Name for the role You can also optionally enter a Description for the role Next use the Assign Authorization list at the right of the View Pane to select the appropriate access privileges In the example display below the name Maintenance Manager has been entered and the Access controls used to grant Full rights to the DCU and Installation sections but no rights setting None to the Administrative section Add New Role Properties Assign Authorization Hame Maintenance Manager Delete Transmissions None Read Ful Description MTU Data Requester Hone Read Full Billing Account Manager Hone Read Full Access the DCU Section of the Web Site Hone Read Full DCU Manager Hone Read Full Access the Reporting Section of the Web Site Hone C Read C Full Report Manager Hone Read Full Access the In
90. minstration Mans The Display Options settings are selected by default as shown in the illustration on page 109 F Star Administration Microsoft Internet Explorer provided by ACLAHA Fis Edt Wew Favorites Took Hep Address i http incedbt star edmin achminmasn asp B Star SE ET LT ae TL Lee a Ne SN a m oa TEATS Ly SS TT ce Sy pa ae T i Pe FAN ta tara Sart Ls 3 ar ee ees maaan sare Rola Alsa Archieian Meter Tepes Gactiic toute of Meceure sera Poole ji wel ae or Typera E cirie Unita of ji t 4 aed ttt Ajuga i Data Eorann IN E eai eta Tou reari ard ahea pme iana ae C Administration Settings User NWCCDB TiHexadgram Database nccdb 1 starati Star AMR System Hexagram ire Sub Menu Ming Groups upane semas SS ee ee es Cepplay Options Display Options Feature Oplos obal Scaling Options Unique Location Label esimi Dote Order Month Day Year ka Date Seporatce a b T o Time Format ami p bal Codes US States BR AE Star AMR Syetern DCU Search Format Das k Defaut Reading Span 7 Days update J reser R a a a 2 yw wad Local intranet Search Selection View Pane Pane Display Options The Display Options page as the name suggests provides various settings that impact the way that data is displayed throughout the STAR System To change any of the settings listed here simply enter the desired values or select the desired entries from the dropdown boxes provided and
91. n list to move the selected DCU s RSSI graphs to the upper left corner of the View Pane You can also click on any of graphs to display a detailed individual RSSI report for the corresponding DCU Diagnostics The Diagnostics view allows you to easily browse DCU alarm messages received from any or all DCUs You can bring up the Diagnostics view by clicking on the Diagnostics selection under System DCU Views The display will refresh and present a display similar to the example shown below Z Star DCU Views Microsoft Internet Explorer provided by ACLARA File Edit View Favorites Tools Help Address http ineedb1 fstar dcu dcumain aspx v Go Star AMR DCUs DCU Views tar ystem User NCCDB1 Hexagram aN ee Database nccdb1 StarDatabase S installation Reporting Administration Help DCU Selection System DCU Views _ Individual DCU Views _ Enter Date Range earch By O call Summary Diagnostics O calls Battery TE Ses2008 l DCU ID N gt re O RSSI Thumbnails O Battery Thumbnails Messages O RSSI AR Ena 1029 2008 Eoo Diagnostics View Search Root _ 2S Battery Data Xfer Operation Hi Charging Current 0 Charging Current Low Loaded Voltage Backup Battery Fail Hi Charging Current 09 29 2008 to 10 29 2008 4 4 PIPI Records Page 1L No Records Found a Local intranet In this view the top section of the View Pane displays a two level menu The top level provides three choic
92. n next to the Date Range selector to refresh the display based upon the new date range Start End 17032009 Search Selection Pane Operation The Search Selection Pane includes a Search By selector that allows you to search by MTU ID Premise Installer or Programmer Simply click on the down arrow at the right edge of the drop down box and then click on the field that you wish to search MTU ID is selected by default and is likely to be the search field that you will use most often Note that it is not necessary to search for and select a specific MTU or Premise if you are only interested in summary information The nstallation Views page provides information such as the Installs view for the entire population of MTUs currently on your STAR System No individual MTU selection is necessary In the Search For box you can enter a specific alphanumeric character string or you can use an asterisk as a wildcard character The asterisk character represents an unknown string of any length For example searching the Premise field for 294238 would find Premises whose premise ID starts with 294238 Note that aloha characters used in Search For terms are not case sensitive Once you have selected a Search By field and entered a Search For term click the Search button to execute the search In the illustration below we have searched for Premises using a Search For term of 294238 Ten matches were found and are listed in
93. net or capable of two way communication via an IP address are noted with a Yes The RSSI Thumbnails view provides a convenient way of monitoring all of your DCUs for potential background noise problems To select it click on the RSSI Thumbnails selection under System DCU Views The View Pane will refresh and present thumbnail sized graphs of the Peak and Average RSSI values for all system DCUs for the selected date range An example follows iI A Star DOU Views Microsoli Internet Explorer provided by ACLARA fe as Ble Gat wew Fyi Tooke pein Adress itp fincodbe jetar douldoumaan eps EJ tris DCUs DCU Views Star AMR System Uzar NCCDBTHaxacram phian dii ine 2 r ee ob L arabace necdh ea eee BU views ada peu dancu a o es DCU Selection System DCU Views Individual OCU Views Enter Date Range Traa m s Search By C Cen Summary aniics Cicas Ci Battery 2 Tenperatura a oau Deca RSS Thumbnails C Gatiery Thombs kines RSS C Wersi Searels iiiam i Enel fj 4 RSS Mranbencnits View OO FA M0R to 10282008 a Note that only six DCUs are shown per page You can use the Page Controls or the Go To DCU drop down list to move through the displays KIKI ALI Page Controls These buttons can be used to move to the first previous next or last page respectively 1 15 2009 65 Managing DCUs 9 SEEN Go To DCU Choose any DCU from this drop dow
94. ng that the changes have been saved successfully 1 15 2009 121 NCC Administration Once a Meter Types Profile or profiles has been created The Meter Types displayed on the Edit Meter page see page 43 are limited to those meters that are included in the profile s that have been created Downloading Meters INI Files Meter Types Profiles can also be used to create INI files for use in the Field Programmer These files limit the selections available to the installers to those meters that are in use or planned for use on the STAR System To create an INI file for use in the Field Programmer Step 1 Select the Meter Types Profile for which you want to create an INI file by clicking on the name of the profile in the Search Selection Pane as shown in the illustration below Current Profiles Update Profile Profile 1 ors powndoed BE Type ID Description Units C 0 Default e SCHLUMBERGER GENERIC ARBV 4 DIGIT 1234XX IE Dgiiintoad INI g 4 SCHLUMBERGER GENERIC PROREAD 6 DIGIT File Link 5 ABB C700 5 8x3 4 SCANCODER 1 CUFT Cu Ft 1 F 6 ABB C700 3 4 SCANCODER 1 CUFT Cu Ft 123456 7 ABB C700 1 SCANCODER 1 CUFT Cu Ft 123456 g 8 ABB C700 1 1 2 SCANCODER 10 CULFT Cu Ft 1234560 Oo ABB C700 2 SCANCODER 10 CU FT Cu Ft 1234560 a 10 ABB 13000 1 12 SCANCODER 10 CU FT Cu Ft 1234560 C 11 ABB T3000 2 SCANCODER 10 CU FT Cu Ft 1234560 a 12 ABB T3000 3 SCANCODER 100 CU FT Cu Ft 12345600 C 13 ABB T3000
95. ng the selected date range System DCU Views Individual DCU Views Enter Date Range O Call Summary O Diagnostics O Calls O Battery O Temperature e O RSSI Thumbnails O Battery Thumbnails Messages O RSSi O Version Ena 10 29 2008 DCU 13290 Hame Version 4 009 Location Last Call in Time 10 29 2003 09 57 00 AM E Exclude Test Records O Exclude RSSi Messages 141 PIPI Recordsipage 25 v Page 1 of 162 Records 1 25 of 4026 ReadingTime Message Code 10 29 2008 09 00 02 AM BATTUV 13 97 10 29 2008 09 00 02 AM Temp 024 97C ABB 10 29 2008 09 00 00 AM AvRSSI 116 60B a 10 29 2008 09 00 00 AM PkRSSI 93dB ABBE 10 29 2008 08 00 02 AM SPSCCur 0 05 10 29 2008 08 00 00 AM AvRSSI A17 40B ARSE B 10 29 2008 08 00 00 AM PkRSSI 101dB re 10 29 2008 07 00 01 AM BATTUV 15 37 m lt n Note that many of the messages are RSSI values which are calculated by the DCU and saved once each hour You can exclude these RSSI values from the display by checking the Exclude RSSI Messages checkbox at the top of the listing Similarly Test Records if any can be excluded from the display by checking the Exclude Test Records checkbox 1 15 2009 71 Managing DCUs RSSI To display the RSSI view click on the RSSI selection under the Individual DCU Views selector This view shown below provides a graphical summary of the Peak and Average RSSI signal strength values for background n
96. nstallation Views Page and Sub Menu Again the layout is similar to the pages discussed previously with a Search Selection Pane and a View Pane This page is designed for use in tracking the installation of MTUs You can easily view and search installation records and their corresponding Field Programmer records Exceptions can also be quickly identified and corrected Star Installation Microsoft Internet Explorer provided by ACLARA BIX Fie Edt View Favortes Tool Heb k Address 4 http incedb1 starjinstalsinstalmain aspx po links n Installation Installation Views W Star Star AMR System r NCCDEB1 Hexaaran Hexagram Inec Premise ommunications DCU Reporting Administration Help Installation Views Add installation Record T UNN vee Select a View Enter Date Range instats O Mis tang Programmer 027 2008 S OProgranmer Records OMssng Woke up Stat Eng 1028 2008 installation Report 10 27 2008 to 10 26 2008 search reset KIKI PIPI Records Page No Records Found FS E B a EE RE Search Selection View Pane Pane 1 15 2009 13 Basic Navigation Reporting Clicking on the Reporting tab of the main menu reveals the Reporting Sub Menu along with a Search Selection Pane and a View Pane Any configured reports will be listed in the Search Selection pane and can be selected with a click on the corresponding entry The available results will then be listed in the view pane and c
97. o assist in identifying MTUs where either the wake up transmission or the programmer record is missing Missing Programmer Records Select a View _J Installs Missing Programmer Report 10 10 2008 to 10 29 2008 ___ Missing Programmer Programmer Records O Missing Wake Up Click the Missing Programmer selection on the view selector for the Installation Views page The display will refresh and present a view like that shown below providing a list of MTUs for which programmer records have not been received as of the selected date range These MTUs are currently identified to the system by only their wake up transmissions The corresponding programmer records have not been processed An example of a typical Missing Programmer view is shown below Missing programmer records typically occur when these records are not uploaded to the NCC from Field Programmers after field installation work is completed If this was just an oversight when those records are uploaded and added to the database the corresponding MTUs will no longer appear on the Missing Programmer view Enter Date Range art 10102008 ce ee IKK BEI Records Page 50 Page 1 of 1 Records 1 2 of 2 Premise MIU Port Wake Up Time Meter Type 9997649307 273419 1 10 21 2008 11 04 24 AM EDT Badger RTR M 25 5 8 Pulse 6Digit 1 CuFt 10 ID 55 9997649307 273419 2 10 24 2008 11 03 35 AM EDT Gas Generic PHF 2 5 ID 413 Missing Wake up Transmissions When an
98. o some of the most frequently used displays of the STAR System MTU Readings This link will display the default Premise page which is used to search for readings from a specific premise account location You will be introduced to the Premise Views page later in this chapter on page 9 Detailed information on Browsing Premise Information is provided in Chapter 3 see page 19 DCU Call Summary This link will display the default DCU Views page which presents a summary of recent DCU call performance The DCU Views page is introduced in this chapter on page 12 Chapter 5 provides detailed information on Managing DCUs Installations Report This link will display the default Installation Views page which lists recent installation activity A brief introduction to the nstallation Views page Is provided in this chapter on page 13 Detailed information on Managing Installations is provided in Chapter 6 see page 80 8 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Manan Main Menu There are six major sections to the STAR System main menu plus a seventh Help section Users with full administrative access will see all seven selections as shown on the previous page The six most commonly used selections are Premise Communications DCU Installation Reporting and Administration Note The labeling of the Premise selection is configurable and can be labeled Account
99. oise on the assigned channel Each DCU constantly listens for noise on the channel and records both the Peak and Average values in memory each hour These values are then passed to the NCC with each DCU call and placed in the STAR Database In addition to the graphs the RSSI view also displays listings of the actual values recorded each hour These listings can be sorted by clicking on the corresponding column headings System DCU Views elie DCU Views Enter Date Range O a Oaa niente Oia Onan Ovcua se ton 00 Average RSSi Reading Time Mess As a general rule the average RSSI for a DCU should be below more negative than 120 db Essentially DCU RSSI values more negative than 120 indicate minimal interference and are a good indication Temperature When an advanced DCU DCU II is selected in the search Selection Pane an additional Individual DCU View called Temperature can be selected using the Individual DCU Views selector These DCUs include a temperature sensor that is used to measure and record the internal temperature of the DCU each hour You can select the 12 2009 Aclara RF Systems Inc AN ACLARA sco opraton ana Admmnstraton Manan Temperature view by clicking on the Temperature selector in the Individual DCU Views selector while a DCU II is selected in the Search Selection Pane This will produce a display like the one shown below with the hourly temperature readings presented in both graph and table form Sys
100. ons for users in need of additional resources for operating or troubleshooting the NCC system What You ll Learn Tasks covered in this chapter include e How to access the NCC manual and Contact Information e How to determine the current release version of the NCC Support When you first select He p from the main menu the default Help page is displayed Star Help Support Microsoft Internet Explorer provided by ACLARA Ef Ca File Edit View Favorites Tools Help Address http necdb1 star help Support aspx v EJ co a eai n Help Support Sta r Star AMR System User NCCDEB1 Hexagram A Hexagram Inc Support About U Ap RA GA nies DCI Installatic i i User Manual This user manual provides a complete overview of the Aclara RF Star System Along with detailed instructions on how to use the Web Interface Contact Information Hexagram Inc 23905 Mercantile Rd Cleveland OH 44122 a Local intranet Support Options User Manual Contact Information NCC Help 124 AN ACLARA sco opraton and Admmutraon mana User Manual and Contact Information The Support page provides a download of the current user manual for the release version as well as contact information for Aclara Hexagram About Click About on the Help sub menu to display a list of all the various software components associated with the NCC system including their current software revision tar AMR Soft
101. or repair The historical scan service will not activate if it knows a service outage or a firmware update caused missing interval reads In those instances there is no data to collect and attempting to collect non existent data would only waste bandwidth and slow more critical network traffic 107 1 15 2009 DAC LARA NCC Operation and Administration Manual Chapter NCC Administration Introduction What You ll Learn Settings This chapter provides information and instructions for the person responsible for day to day administration of the STAR System Tasks covered in this chapter include e How to modify NCC display options feature options and scaling options e How to create and modify user accounts e How to manage access permissions using Roles e How to create and use Virtual Utilities e How to view Alarm information e How to manage archiving e How to manage meter types When you first select Administration from the main menu the default Administration page is displayed An example is shown in the illustration on page 109 You ll notice the Sub Menu the Search Selection Pane and the View Pane as introduced in Chapter 2 By default the Settings sub menu is selected and the Search Selection Pane lists three groups of settings that can be configured here Display Options Feature Options Global Scaling Options NCC Administration 108 EX ACLARA sco opraton and Ad
102. ormat setting affects the way that time information is displayed on the STAR System This setting allows you to choose between AM PM and 24 hour military format Select the desired value from the Time Format dropdown list Mail Codes The Mail Codes setting allows you to choose whether address information includes U S States and ZIP codes or Canadian Provinces and postal codes A setting of U S States is provided by default which configures the address format for U S State names and Zip codes The Mail Codes dropdown list can be used to alternately select Canadian Provinces which configures the address format for Canadian Provinces and postal codes Customer Label The contents of the Customer Label field appear on the STAR System home page By default this is typically set to STAR AMR System but it can be changed to any alpha character string of up to 50 characters no numerics 110 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans DCU Search Format The DCU Search Format setting is set to Date by default This is the appropriate setting for systems whose DCUs are scheduled to call in during a specific time period each day such as between midnight and 6 00AM On larger systems with DCUs calling in at various times throughout the day the Date and Time setting should be selected from the DCU Search Format dropdown box If set to Date and Time the DCU Views pa
103. ort groups General When you first select Reporting from the main menu the default Reporting page is displayed An example is shown in the illustration on page 91 You ll notice the Sub Menu the search Selection Pane and the View Pane as introduced in Chapter 2 The Search Selection Pane lists any reports that are currently configured on the STAR System Since no specific report is selected when first accessing this page the View Pane is initially blank as shown in the illustration on page 91 Reporting 90 ACLARA NCC Operation and Administration Manual F Star Heport Configuration Microsoft Internet Explorer provided by ACLARA Ei dt Yew Favorites Tools Help i Agdress http linccdbl star Reports ReportChg aspx Reporting Repot Contiguration 2 Star AMR System Hexagram live Database if Select MTUs to Include _ All Active MTs Report Group Search Selection Pane Operation The Search Selection Pane for the Reporting page consists of a simple listing of all of the reports that have been configured on the system Simply click on the name of the report that you wish to select and the View Pane will refresh and display a list of any instances of that report that are available for viewing An example is shown below MTU Alarms Results After Midnight Read Miss DCU Previous Day KIKI PIPI RecordsPage All Page 1 of 1 Records 1 12 of 12 09 08 2006 0
104. ote that aloha characters used in Search For terms are not case sensitive Once you have selected a Search By field and entered a Search For term click the Search button to execute the search In the illustration below we have searched for DCU IDs using a Search For term of 40 Thirteen matches were found and are listed in the lower portion of the Search Selection Pane 62 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual DCU RSSI DCU Selection system DCU Views Individual DCU Views Search By Call Summary O Diagnostics O Calle O Battery ars a ORSSi Thumbnails Battery Thumbnails Messages O RSSI Search For 3 Call Summary View 08 26 2006 72 00 00 AM to 08 2 7 2006 77 59 59 ICK OGI Recorda Page 50 S Page 1 of 1 Records 1 14 of DCU ID Matches DCU Location First Call Last Call of Calls 4030 HR 4 47 ay 91 32 4032 4030 08 26 2006 05 01 32 08 27 2006 05 01 32 4033 4034 432 08 26 2006 05 31 32 027 2006 05 31 33 3 4035 4036 4033 08 26 2006 06 01 71 08 27 2006 06 01 34 4056 are AM AM y 4039 Fela Eid 4040 4034 08 26 2006 05 01 76 08 27 2006 05 01 32 9 40 44 4042 4035 08 26 2006 06 31 31 08 27 2006 06 31 30 J 40435 4044 Fi Tad 4036 08 26 2006 06 31 32 08 27 2006 06 34 16 J 08 26 2006 OF01 32 08 27 2006 0401 34 Once search results are displayed as shown above you can select one of the DCU IDs found by clicking on the
105. ous requests made to this unit by all users in the system Unit Communication History Command Direction Attempt Data Status Time Requested Time Recieved Requestor Power Status Check Read 2 of 3 o RECEIVED 1 16 2009 5 04 06 PM EST 1 16 2009 5 04 44 PM EST ANDER SONDB Hexagram AXSD Reconnect Read 1of1 34493956096 RECEIVED 1 16 2009 5 02 48 PM EST 1 16 2009 5 03 30 PM EST ANDER SONDB Hexagram Power Status Check Read 1 of 3 1 RECEIVED 1 16 2009 5 00 15 PM EST 1 16 2009 5 00 26 PM EST ANDER SONDB Hexagram AXSD Disconnect Read 1 of 1 34493956096 RECEIVED 1 16 2009 4 59 18 PM EST 1 16 2009 4 59 42 PM EST ANDER SONDB Hexagram Power Status Check Read RECEIVED 1 16 2009 4 58 35 PM EST 1 16 2009 4 58 42 PM EST ANDERSONDB Hexagram The following table explains the columns in the Unit Communication history The configuration setting that is being read or changed Indicates whether the command is a read or a write Shows what attempt number the command is on as well as how many attempts remain Displays the data read from or written to the unit Shows near real time updates of the message as it travels through the Star system Time Requested A timestamp of when the command was queued A timestamp of when the response was received and processed An indication of who made the request Status can have the following values INITIATED Waiting to start Waiting for Polaris to pick up SENT_OUT Waiting for response RECEIVED Successfully receiv
106. page is displayed with the Call Summary view selected and a date range covering the previous day Generally this summary is monitored daily as a means of verifying that each DCU is successfully connecting with the NCC and uploading its readings An example of the Call Summary view is shown in the following illustration Note that several pieces of information are displayed about each call Star DCU Views Microsoft Internet Explorer provided by ACLARA File Edit View Favorites Tools Help ar Address 4 http ineedb1 star dcu dcumain aspx 3 g o links Si ar Star AMR System Hexagram Inc poo T is AIN TEN SpE SS EEAS ere A MEA Merea Ana DCU Views adapcu Eait ocu DCU Selection System DCU Views Individual DCU Views Enter Date Range Search By call Summary O Diagnostics O calls O Battery 5 772008 i O RSSI Thumbnails O Battery Thumbnails Messages O RSSI Start f Search DCU ID v tna 10 28 2008 searen Search For Call Summary View 09 27 2008 to 10 28 2008 Records Page 50 Page 1 of 17 Records 1 50 of 813 ICDC sas ENS Zof Total Call Records Records Always 10 23 2008 10 57 53 10 23 2008 11 00 39 2212 AM AM T 0 00 51 506 506 Yes Ho 10000 ETES 02 24 10 PETEN EE 1 0 02 06 1004 1001 Yes Yes 40004 10 24 2008 02 24 10 10 24 2008 02 24 10 1 0 02 06 4004 1001 Yes Yes Dats PM PM 10002 10 24 2008 02 24 10 10 24 2008 02 24 10 1 0 02 06 1001 1001 ve Yes PM PM 10003 10 2
107. pane populates with all the units matching the search criteria You can either select one specific unit for firmware upgrade or if you are selecting multiple DCUs you can hold the Ctrl button to click and highlight multiple units to target for a firmware upgrade 56 2009 Aclara RF Systems Inc NCC Operation and Administration Manual ACLARA Unit Selection Action Schedule Ww Search By Deu ID Search For 10001 m 10005 10011 10012 10013 10014 1 15 2009 57 Communications When all applicable units have been selected click Submit Unit Selection lq 4 P Pl RecordsPage 10 Y Page 1 of 1 Action EN mn zuz Schedule DCU Loc ss Firmware Main Board Slot 1 Slot 2 Slot 3 Power Board D ocatio t Long FOES SRE oe n La Long Version FW Rev FW Rev FW Rev FW Rev FW Rev DUD v 10001 4 006 Aug 20 2008 Hot Available Hot Available Hot Available Hot Available Search For 10005 4 006 Aug 20 2008 Hot Available Hot Available Hot Available Hot Available 10008 4 006 Aug 20 2008 Hot Available Hot Available Hot Available Hot Available 10011 4 006 Aug 20 2008 Not Available Hot Available Not Available Not Available Search Reset 10012 4 006 Aug 20 2008 Hot Available Hot Available Hot Available Hot Available 10013 4 006 Aug 20 2008 Hot Available Hot Available Hot Available Hot Available DCU Matches 9942 10014 4 006 Aug 20 2008 Hot Available Ho
108. ption E Mail Phone aaa il Reset Note that the Search Selection Pane lists Current Users while the View Pane provides an Add New User form along with a list headed Role Assignment By default only one role is provided which is the built in administrator role included with every STAR System To add a new user first enter a User ID If you are using the Windows Security Model the User ID must be one that is configured in Windows for access to the NCC computer If you are using a standalone security model you are required to enter a password for each new user you create The Name Description E Mail and Phone fields are optional although an e mail address is required if the user needs to subscribe to alarm messages Once you have entered the desired properties for the new user you can assign a role or roles to that user by clicking the checkbox next to the desired role s For more information on roles and how to create additional roles please see page 115 You can now click Add to create the new user account A confirmation message is displayed confirming that the new user has been created and the user appears in the Search Selection Pane 114 2009 Aclara RF Systems Inc ACLARA Alarm Subscriptions When a user account is selected by clicking on its name in the Search Selection Pane the current settings for that account are displayed in the View Pane along with the Current Alarm Subscriptions listin
109. rmance Current Lo Charge Current Low Voltage SRAM Errors Loss of Lock Resets Did Not Call Connect Errors Duplicate Meter None Premise Should be run Serial MTU periodically with Lists occurrences Port Hae arto of duplicate meter Meter Serial i A y g serial numbers Number IT VOMME installations Meter Type Address Duplicate MTUs None No No Premise Should be run Lists occurrences MTU periodically with of duplicate MTU Port Hil pet Sune ID numbers Meter Serial aa ae J Number installations Meter Type Address List of all premises Filter by Yes No AccountNum Should be used as exhibiting an individual MTU ID Port needed E Coder alarm E Coder alarm Serial Address Alarm Alarm Time type or All types 1 15 2009 95 Reporting Report Type Content High Read Rate MTUs Lists MTUs with read rates above configurable minimums MTU Low Battery Lists MTUs with battery voltages below a configurable threshold List premises that are linked too more than one MTU Negative Consumption Lists premises showing negative consumption over the specified date range Non Numerics Lists MTUs reporting non numeric readings For encoder type water meters only Configurable Parameters Water Interval Electric Interval Gas Interval Voltage Threshold Report Types Columns in Report Premise MTU Port Read Interval Meter Serial Number Meter Type A
110. rovided on the Feature Options Page Use Billing Account The Billing Account feature if enabled by selecting the corresponding checkbox on the Feature Options page provides a numeric Billing Account Field and a corresponding Effective Date field associated with each Premise The contents of these fields can be viewed and edited on the Premise Views Edit page Use Virtual Utilities The Virtual Utilities Feature if enabled by selecting the corresponding checkbox on the Feature Options page provides a Virtual Utilities sub menu selection and associated functionality accessible on the Administration sub menu For additional information on this feature see page 117 system Time Zone The System Time Zone setting should be set to the time zone of the location of the NCC Use the dropdown box to select the appropriate time zone Reading transmission times displayed on the STAR System are based upon the selection made here Communication Server IP Port Enter a valid port number for the communications server Note This setting should not be changed without an in depth knowledge of the specific System Configuration and the potential impact of the changes being considered 112 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans Global Scaling Options Click on Global Scaling Options in the Search Selection Pane to display the corresponding settings Global Scaling can be enabled and set individ
111. rrect 44 2009 Aclara RF Systems Inc AN ACLARA sec opraton and Adminstration Manan 1 15 2009 45 Communications Chapter Communications Introduction This chapter provides instructions on how to use the Communications page to seek and read data from electric meters with a built in MTU What You ll Learn Tasks covered in this Chapter include General Basic pings data retrieval and disconnect requests How to collect various interval data and other information from the Port registries within the electric meter How to view the ANSI raw data within the electric meter s Port registries How to manage groups of MTUs How to upload MTU and DCU firmware After you select Communications from the main menu the View selection defaults to the Communications view page Communications View You must first select either the MTU or the Alias assigned function grouping in the Search Selection Pane 46 2009 Aclara RF Systems Inc AN ACLARA sco operan ana Admunstraton Manan Unit Alias Selection Search By m Search For MTU Matches 1591920 9645935 99999999 Aliases are created using the Administration functions They can be a collection of any classification of meters geographic information or functional use of the end point Using the Search By dropdown change the Search By criteria to Alias Unit Alias Selection Search By The
112. rt Al mTus Premise al Mania asa By clicking the Add button the MTU associated with the specified premise is added to the Member list as shown on the next page 100 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans Update Group New Construction Properties Hame Mew Construction static tye oeae nose MOSES Sak Meter membership updated Group Membership MTU Port 1006539 1 Delete aumtus Premise v 00559087 aa You can continue in this manner adding individual MTUs to the group You can also use the Add control to add multiple MTUs to the group For example if you wanted to add all premises with premise IDs greater than 00559087 you can simply change the operator dropdown to gt greater than and click on the Add button The display will refresh and add all MTUs associated with premise IDs greater than 00559087 to the selected Report Group as shown below Update Report Group New Constuction Properties Hame New Construction Static Message Close 3 _vecate J _noiete J Reset ieee ene Group Membership MTU Port A 123 4 Delete 12345 i Delete 110265 Delete 236396 1 Delete 301954 i Delete 301954 2 Delete EE UEG T Delete E y ae ir aumtus Premise wle sv oosssosr au The gt greater than lt less than equal to and lt gt not equal to operators can all
113. rtion of the Search Selection Pane Premise Selection Select a View Search By Readings O Maintenance O Diagnostics a Premise w Consumption Transmissions Search For s000 Select or Enter a Premise Premise Matches Once search results are displayed as shown above you can select one of the Premises found by clicking on the desired match Special Search Characters In addition to the asterisk wildcard character there are several other special characters that can be used in the Search For box when performing a search These are explained and illustrated in the table below Note that all of these functions can be used multiple times in a single Search For term if necessary 22 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Character s x y Where x and y are numeric digits 0 9 x y Where x and y are numeric digits 0 9 a b Where a and b are alpha characters a z a b Where a and b are alpha characters a z Special Search Characters Substitutes for an unknown character string of any length Substitutes for a single unknown character Specifies a range of values to match a single numeric digit Specifies a range of values to NOT match a single digit Specifies a range of alpha characters to match a single character Specifies a range of alpha characters to NOT match a single character
114. ry Table provides near real time status of the Get Data requests which have been submitted to the targeted MTU Power Status Check 1 16 2009 5 04 06 PM EST 1 16 2009 5 04 44 PM EST Power Status Check 1 16 2009 4 58 35 PM EST 1 16 2009 4 58 42 PM EST Immediate Read 1 16 2009 4 57 20 PM EST 1 16 2009 4 57 28 PM EST Port 1 Reading 0000390 kWh 38 2009 Aclara RF Systems Inc AN ACLARA sco opraton ana Adminstration Mans As with the Unit Settings history table this table shows all data requests made to the unit and features the following information The configuration setting that is being read or changed A timestamp of when the command was queued A timestamp of when the response was received and processed Provides near real time status of the request while in progress and also provides the result s of the query At the bottom of the page under add time zone information select the desired time zone from the drop down list and click Add Time Zone Alternate Location History Time Zone Date Effective Add Time Zone Information Time Zone Alaska Time t Alaska Time Date Time Effective Atlantic Time Central Time Eastern Standard Time Eastern Time GSreenich Mean Time Havvail Sleutian Standard Time Havvail Sleutian Time Mountain Standard Time Mountain Time Pacific Time You can also optionally set an effective date for the new time zone information by entering a date and time in the Date Time Effective
115. st Meter Commi Fault Host Meter Comm Fault Host Meter Comm Fault Host Meter Comm Fault Host Meter Comm Fault Host Meter Comm Fault Host Meter Commi Fault Use the Search Selection Pane to select a specific type of alarm or select All to view all alarms You can also use the Enter Date Range control to limit the list to specific days By default the date range displays alarms that have occurred during the previous week 1 15 2009 119 NCC Administration Archiving Click on Archiving on the Administration sub menu to display the Archiving page Here you can create archival data records of past readings and messages An example of the default Archiving page is shown below Archive Data Types Add Archive DCU Messages To manage and create archives select an Archive Data Type by clicking on one of the types listed MTU Readings or DCU Messages in the Search Selection Pane The display will refresh and present a listing of any existing archival data records of that type previously created At the far right of the display for each archive is a checkbox to indicate whether the archive is Active or not Check this box to make the archive Active which allows the data in the Archive to be searchable throughout the STAR System displays If the data is archived for storage only and is not expected to be used routinely you can un check the Active checkbox to mark the Archive as Inactive and exclude the
116. stallation Section of the Web Site None Read Full Installation Manager Hone Read Full Access the Administration Section of the Web Site Hone Read Full O Meter Type Manager Hone Read Full O Archiving Manager Hone Read Full When you have configured the appropriate authorizations click Add to create the new role A confirmation message is displayed confirming that the new role has been created and the Name of the role appears in the Search Selection Pane The newly created role also now appears on the Administration Users page where it can be assigned to individual users Please see page 114 for information on assigning users to roles 116 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans Virtual Utility Click on Virtual Utility on the Administration sub menu to display the Virtual Utility page Here you can define virtual groups of specific premises and or MTUs An example of the default Virtual Utility page is shown below Add New Virtual Utility OOO e Properties Utility f eT Abbreviation Membership Reset Adal gt MTUs To create a Virtual Utility enter a descriptive name for the utility in the Utility box You can also enter an abbreviation in the Abbreviation box if desired Click Add to create the Virtual Utility A confirmation message is displayed and the name of the newly created Virtual Utility appears in t
117. store Dural 170 tac 2 15 Min KWH 4 Outage Message Count 3 30Min KWh Demand d Restore Message Count g i Select hem Account Number 7 i H y nii al y H n C eS ee A Paveki Station Check Maad Fari neti Canam e ene See ALOR SORDI uzeon s00 if bie aa E saeou Mater State as of WIETH FHH PM D Curen Demand Mater Resat Demand MTU Connacted Rotat Demand Matar O Previous Ronding ZS Table Data Reconnect Succosstul Power Status Check SUCCESS Ping AXSD Reconnect SUCCESS Command Time Sent Teme Received Reat Poser ies tamis 4 04 08 PM EST IrbeToTt fee Pii ENT Cimata Perera Mua DIODOR LDEJS PM EST kmi Read WISE darao PM EST imamectiane Read Time Zone Alternate Location History Add Time Zone Information Time Zone Alaska Time 1 15 2009 33 Premise Information To correct the install date enter the correct date and time in the text box and click on The Select Item list box allows a user to select a specific read request for the targeted MTU Selecting an item from the drop down and clicking Read will queue a read request for the displayed configuration setting and retrieve the latest MTU memory setting A user with either FULL or READ ONLY access can view this information and refresh any of the settings accordingly Unit Settings FEC Configuration Disabled Timesyne Configuration Alarm Limit 48 hrs Drift Limit 5 min Outage Configuration Inter
118. sure safety and prevent product damage These statements are defined below WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious physical injury CAUTION CAUTION indicates a situation which if not avoided could result in damage to equipment damage to software loss of data or invalid results Note indicates important supplemental information WARNINGS CAUTIONS and Notes iil WARNINGS CAUTIONS and Notes S ACLARA End of Chapter iv 2009 Aclara RF Systems Inc AC LARA NCC Operation and Administration Manual Chapter STAR System Overview Introduction AN AN WN W NN W W ANY NY AN The Aclara STAR System is a fixed network Automatic Meter Reading AMR system that automatically reads water electric and gas meters daily from a central location without the need for meter readers or vans The STAR System uses advanced wireless technology in a 3 tier configuration that starts with Meter Transmitter Units MTUs ECE IDLLBRIa a E S HEXAGRAM INC CLEVELAND OHL US hat 0371p sed UA Pat EITO STAR MTUs are self contained sealed units that link individual meters to the STAR System STAR System Overview 1 STAR System Overview Each MTU contains a microprocessor a transmitter and an internal antenna in addition to a 20 year battery e Gas MTUs m
119. system to make alterations Firmware Version 29 Date Time Installed 1 15 2008 01 18 00 PM EDT Update Delete FEC Configuration MTU Information O Enabled Disabled MTU Revision 1188616 Account Number 9997649305 Timesyne Configuration MTU Type ID 91 Alarm Limit 48 hrs EER Meter Type ID 1254 Drift Limit 5 min 7 Channel Options Outage Configuration z 7 z r Channel Active Interval Signal of Copies Inter Message Delay 5 min s j 1 15 Min vy KWH v 4 v Outage Dwell 60 sec a a ie 2 15 Min vi KWH w 4 v Restore Dwell 60 sec g i Outage Message Count 5 _ 3 15 Min v KWh Demand vj 4 v Restore Message Count Is 4 15 Min v Line Voltage v j4 v 50 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Changing a configuration setting is simple and straightforward Change the configuration setting accordingly and click the Update Button when complete A MTU write request queues into the system and transmits to the MTU After the write request completes a read request is sent for verification update with the new setting after the read request completes the user wishes to exit edit mode without making changes a The Unit Settings If convenient Cancel Button returns to the page to read only mode At the bottom of the Unit Settings control is the Unit Communication History table This table details previ
120. t Available Hot Available Hot Available 10017 4 006 Aug 20 2008 Hot Available Hot Available Hot Available Hot Available 1000 10002 10019 4 006 Aug 20 2003 Hot Available Hot Available Hot Available Hot Available 10003 10004 10021 4 006 Aug 20 2008 Hot Available Hot Available Hot Available Hot Available LS main Boara Firmware Rev __ Update Name 10006 O 9975 Main 2008 06 28a x June 2008 DCU Firmware Upgrade _ Slot 1 t O ied 9975 Main 2008 06 26 x Update Date Time Slot 3 9975 Main 2008 10 20a x ee ee 9975 Main 2008 10 22a x O Power Board 9975 Main 2008 10 25a x Schedule If there are multiple boards to receive the firmware upgrade as there are in a DCU it s important to select the specific board or board slot using the radio buttons provided Then select the Firmware Revision from the Firmware Rev dropdown NOTE Firmware images must be loaded into the database using a separate utility Give the update a logical user friendly name in the Update Name Dox Enter the scheduled update time in the Update Date Time box and click Schedule Update Date Time 4 f20 2009 23 10 00 Schedule 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Reviewing Scheduled Firmware Updates To check the status of pending and completed firmware updates change the Action selection dropdown from Schedule to Review Unit Selection
121. ted date range along with a detailed history of the individual DCU calls from that DCU during the selected date range The detailed history includes the start and end time of each call the number of records transferred and whether or not the DCU was able to clear transferring all of its stored records to the NCC System DCU Views Individual DCU Views Enter Date Range Ocall Summary O Diagnostics calls O Battery O Temperature ORSSi Thumbnails O Battery Thumbnails O Messages ORSSi O version Start 09 29 2008 o Uaa DCU 13290 Hame Version 4 009 Location Last Call in Time 10 29 2008 09 40 00 AM 13290 Call View 09 29 2008 to 10 29 2008 Records Transferred Day KIKI PIPI Records Page 40 v Page 1 of 117 Records 1 10 of 1169 10 28 2008 08 05 14 PM 10 29 2008 09 45 25 AM Normal ee SE E OSAA ag ETIL RTS ER ANAS NA a EDAN cee E Uo SES SBS R E ay traces ve t APEE CINN IEA A Ee ee oe ANE ois 10 27 2008 08 05 13 PM 10 28 2008 11 00 50 AM Hormal A 7 z ETE HE n ae Ga ee E ja pitt act naa 08 11 1 ere mM orth retaken OONA SPM O A et E 10 27 2008 11 05 13 AM 10 27 2008 11 15 26 AM Normal 1 15 2009 69 Managing DCUs Battery This view is valuable for use in analyzing the call in performance of a DCU The calls displayed include calls of the following call types Normal a regular scheduled call from the DCU for the purpose of transferring
122. tem DCU Views Individual DCU Views Enter Date Range O Call Summary O Diagnostics O Calls O Battery Temperature 4 ON 7 2008 ORSSi Thumbnails Battery Thumbnails Messages OrSSi Version Start Search DCU 13290 Hame Version 4 009 Location Last Call in Time 10 29 2008 10 13 00 AM 13290 Temperature View 10 17 2008 to 10 29 2008 DCU Temperature 10 29 2008 10 00 02 AM 08 08 00 02 AM 08 06 00 01 AM o a x D O o i 2 D a 08 04 00 01 AM 08 02 00 01 AM jn172008 9 2008 12 00 01 AM Version When a DCU II is selected in the Search Selection Pane Version view enables allowing users to see an update history of the firmware on each of the firmware components in a DCU II System DCU Views Individual DCU Views Enter Date Range O cal Summary O Diagnostics O cals O Battery O Temperature ORSSi Thumbnails O Battery Thumbnails O Messages ORSSi Version Start Search end 1103 2008 DCU 13290 Hame Version 4 010 Location Last Call In Time 11 03 2008 01 28 00 PM 13290 Version View Main Board Power Supply Board Firmware Version Oct 22 2008 Firmware Version Jan 7 2008 Hardware Version c Serial Number HL00106 Charge Mode ACDC 10 31 2008 08 48 53 AM A 10 16 2008 08 00 31 PM A Firmware Version Oct 22 2008 Firmware Version Jan 7 2008 K E Receiver 1 Receiver 2 Receiver 3 Firmware Version Firmware Version Firmware Version Hardware Version Hardware Version Hardw
123. tion Add Installation Record The Add Installation Record sub menu selection allows the user to manually create Add installation records Generally this should be used only to create installation records to substitute for any installation records that for some reason cannot be retrieved in the normal manner from Field Programmers To Add an installation record click on the Add nstallation Record sub menu selection The Add New Installation Record screen shown below is displayed Simply enter the appropriate values and click on the Add button to create the new installation record Add Installation Record Add New installation Record Action MTU ID MTU Type Premise BAST be Install Date Time Installer Type ID Description t O 1 Wall Gen Pulse Single Port C 2 Wall Reed Weigand Pulse Single Port O 3 Wall Encoder Single Port O 4 Wall Wafer Single Port v Add Reset 88 2009 Aclara RF Systems Inc AN ACLARA sco opraton ana Adminstration Manan 1 15 2009 89 NAC LARA NCC Operation and Administration Manual Chapter Reporting Introduction This chapter provides instructions on how to use the Reporting page to create view and manage STAR System reports What You ll Learn Tasks covered in this chapter include e How to view and delete reports e How to configure and schedule reports e How to modify report configurations e How to create and use rep
124. tion to delete the selected rule before the deletion is performed Editing Report Groups To edit a Report Group simply click on the name of the group in the Search Selection Pane After a few seconds the display will refresh and reveal the current settings for that group The group name and membership can be changed as necessary Note that it is not possible to change a static group to a dynamic group or vice versa Using Report Groups Once report groups have been created they are available for use in the Report Groups dropdown list on the Report Configuration page See the section on Report Configuration for additional information 106 2009 Aclara RF Systems Inc ACLARA NCC Operation and Administration Manual Auto Historical Click on the Auto Historical sub menu selection to display the Auto Historical page An example is shown below Enter Date Range Start fi 202008 End f 2 5 2008 Update Reset Auto Historical Statistics End Date Total Reads Missing Pending Received Failed 12 5 2008 11 53 59 FM 13 5 60 5 3 Start Date 12 3 2008 12 00 00 AM a i Auto Historical Missing Reads Next Retry Time Retries Left Status MTU Port Missing Time Read Interval 5000377 1 1273 2008 11 00 00 AM 60 42 4 2008 6 12 14 FM 2 Received 5000377 i 1272008 12 00 00 PM e0 122008 T4244 PM Bs Received 5000377 1 12 8 2008 1 00 00 FM 60 42 4 2008 8 12 14 FM 2 Recei
125. u Ft 123456 O 8 ABB C700 1 1 2 SCANCODER 10 CULFT Cu Ft 1234560 T 9 ABB C700 2 SCANCODER 10 CU FT Cu Ft 1234560 O w ABB T3000 1 1 2 SCANCODER 10 CU FT Cu Ft 1234560 n ABB T3000 2 SCANCODER 10 CU FT Cu Ft 1234560 2 ABB 13000 3 SCANCODER 100 CU FT Cu Ft 12345600 oO s ABB 13000 4 SCANCODER 100 CU FT Cu Ft 12345600 O0 1 ABB T3000 6 SCANCODER 1000 CU FT Cu Ft 123456000 6 ABB 13000 8 SCANCODER 1000 CUFT Cu Ft 123456000 O 416 ABB T3000 10 SCANCODER 1000 CU FT Cu Ft 123456000 Y Reset The meter list displayed by default contains over 1000 different water gas and electric meters that can be used with STAR MTUs Since only a relatively small number of those meters are typically used in any specific STAR System Meter Types Profiles allow you to limit the selections to those that are actually in use or planned for use To create a Meter Types Profile key in a name for the profile in the box provided click the checkboxes next to the meter types that you wish to include and press Add The name of the newly created Meter Types Profile appears in the Search Selection Pane under Current Profiles To modify an existing Meter Types Profile click on the name of the profile in the Search Selection Pane The display will refresh and display the current contents of the corresponding profile You can now make any desired changes and click Update to save your modifications A confirmation message is displayed confirmi
126. ually for water gas and electric meters as shown below Setting Groups Update Settings sss _ _ Global Scaling Options Display Options Feature Options Global Scaling Options lt Enable Global Water Reading Scaling d Display Readings in HERS Digits After Decimal Pt 0 Enable Global Electric KWH Scaling d Display Readings in Digits After Decimal Pt 0 Enable Global Gas Reading Scaling d w Display Readingsin 1 Su Ft Digits After Decimal Pt Y To enable global scaling for water electric or gas readings click the corresponding checkbox and enter the appropriate parameters For example if you would like water readings to be displayed in 100 gallon units with 2 digits after the decimal point you would make the entries shown below Enable Global Water Reading Scaling Display Readings in 100 Sal 3 Digita After Decimal Pt e After making the desired entries click Update to save the settings A confirmation message is displayed confirming that the new settings have been saved successfully 1 15 2009 113 NCC Administration Users Click on Users on the Administration sub menu to display the page where user accounts are created and managed An example of the default Users page is shown below Current Users Add New User NCCDB1 hexagram Properties Role Assignment User ID Role Hamna Administrator Built in Administrative Role Descri
127. uled call to the NCC Selecting an alarm on this page however instructs the DCU to place an unscheduled call to the NCC when the corresponding alarm message occurs The Alarm Hold Duration parameter establishes the amount of time that the DCU waits after the occurrence of an alarm before connecting to the NCC and passing along the alarm information Normally this is set to 15 minutes to allow the DCU to collect any related alarm transmissions that may occur soon after the first alarm before passing a group of related alarm messages to the NCC When the DCU places an unscheduled call to the NCC it can be configured to pass along alarm information only or to include normal reading transmissions along with the alarm information To configure the DCU to deliver reading information along with the alarm information check the box labeled Deliver Readings With Alarms 18 2009 Aclara RF Systems Inc AN ACLARA sco opraton and Adminstration Mans Updating DCU Information After you have made any desired changes to the General DCU information DCU Commands and or DCU Alarm Configuration click Update to save the changes to the STAR Database Note that changes made to the DCU Commands or Alarm Configuration take effect after the next scheduled call from that DCU The Edit DCU page can also be used to delete a DCU from the STAR System Todo so select the desired DCU in the Search Selection Pane and then click Delete You will be prompte
128. ummarized in the table on page 95 Reports Consumption Patterns Duplicate Serial Numbers Report Hame pty Bene ils ma Fossible Tampers PR Reception Ms Repprk Type 142 o Zero Consumption Accounts End Date Yesterday sil Days 0 Schedule Run Once Daily Monthly Time 11 af aM Date 10 29 2008 Select MTUs to Include All Active MTUs Report Group Step 2a If enabled for the Report Type you have chosen select the desired End Date from the End Date dropdown box Note that for some report types this dropdown box is disabled See the table on page 95 for details If you select an Absolute End Date you must manually enter the start and end dates in the boxes provided If you select End of the Previous Month no additional entries are required for the End Date f you select Today or Yesterday you may optionally enter the number of days to be covered by the report The default setting for this is 1 day 1 15 2009 93 Reporting Step 3 Select the appropriate schedule for the Report you are configuring You can run the report once specifying a time and date or you can choose Daily or Monthly Selecting Daily or Monthly updates the display and allow you to select specific days or months for the report to be run The Daily choice allows you to select a specific time of day for the report to run A selection of Monthly allows you to specify both a day of the month
129. ved 5000377 i 1232008 2 00 00 F hl e0 24 2008 9 42 14 PM Bt Received 5000377 1 1273 2008 3 00 00 FM 60 42 4 2008 40 12 14 FM 2 Received 5000377 i 42 3 2008 40000 F M Bo 4214 2008 11 1215 PM Be Received 5000377 1 1273 2008 5 00 00 FM 60 42 5 2008 1 12 15 AM i Received 5000377 i 42 2 2008 6 00 00 PM 60 42 5 2008 1 12 15 AM Bt Received 5000377 1 1273 2008 7 00 00 FM 60 42 5 2008 2 12 15 AM 2 Received 5000377 i 42 3 2008 8 00 00 F M 60 42 5 2008 3 12 15 AM Be Received 5000377 2 1273 2008 10 00 00 AM 60 42 4 2008 5 42 14 FM 2 Received 15000277 2 1243 2008 1414 00 00 AM Bo 4242008 6 42 14 PM gt Received 5000377 2 1273 2008 12 00 00 FM 60 42 4 2008 7 12 14 FM 2 Received 71635871 2 42 8 2008 11 00 00 PM 60 42 5 2008 8 27 15 AM g Retry Maxed 71695871 2 12 4 2008 12 00 00 AM 60 42 5 2008 8 27 15 AM i Sent out 71695871 2 12 4 2008 1 00 00 AM 60 12 5 2008 841215 AM ae Sent out 71695874 2 12 4 2008 2 00 00 AM 60 42 5 2008 8 12 15 AM 3 Not Sent Enter a date range and press the Update button to see an accounting of any missing anchor reads that occurred within the specified time frame Note the Status column for the missing reads The Historical Scan function of the STAR system may have already rescanned to collect and resolve missing anchor reads If a MTU exceeds the configured number of retries without finding the missing interval read there is a strong possibility that the MTU in question may have been removed from service or exchanged f
130. w selector If you have previously selected a specific Premise in the Search Selection Pane the page will refresh and reveal a daily consumption graph for the selected Premise In the example of the Premise Consumption display shown below you ll note that the upper section of the View Pane shows exactly the same information that was displayed in the Premise Readings view Only the lower portion of the View Pane has updated to display the Daily Consumption graph DB Sear Treme Firea reac isep De Cat ew Petes foc Hp E Erter Date Range hero a fer cored in natn f 1 15 2009 27 Premise Information Above the graph a selector allows you to interactively select from four different views of consumption e nterval This view plots a line graph of the interval consumption consumption between each reading for the selected date range e Daily This view plots a bar graph of the daily consumption for the selected date range e Weekly This view plots a bar graph of the consumption by calendar week for the selected date range e Monthly This view plots a bar graph of the consumption by calendar month for the selected date range Examples of all four views are shown below Interval Consumption 07 2 2000 to 08 22 2006 Daily Consumption OF 202006 to 0822 2006 DETINA 1240000 Ad ETANG AM DEDRTODG 170000 AN DETAN 12 00 00 fd 2006 170 AM 28 2009 Aclara RF Systems Inc ACLARA NCC
131. ware Versions System Snapshot Star AMR System 7 2 5 HENA ihe Glar AME System Application Suile 2 43 34 PM Star Alarm Processor 7 14 4 eens Service that takes action upon configurable alarm events 2 46 34 PM 10 21 2008 Star Configuration Utility 24834 PM Utility used to make changes global to Star AMR System settings 10 24 2008 Reference library containing global settings and directives used by Star AMR System paltreeanas 2 43 34 PM applications services and utilities TAPI DCU Server 1 Aa TAPI based application used to collect data from circuit switched based DCUs 10 21 2008 Polaris 1 0 2 9 48 34 PM IP based application used to collect data from Ethernet based DECUS Star Reporter 1 1 3042 AANA Application to generate web reports for Star system 2 46 34 PM f E nedi 10 21 2008 i ERNS me 5 Admin User 1 0 0 3 45 34 PM Allows for creation of initial administrative user 7 2 0 AAE The Star AMR System database and all of ts components tables programmable tems etc 249914 PM HFOS0017 DCU Parse 10 21 2008 2 49 14 PM Hot fix 1T ice Packs SP080003 Star AMR System 10 74 2008 2 49 34 PM updates for the Star AMR System 7 application suite 1 15 2009 125
132. y accomplished by using the Premise function search first and the Communicate radio button but you can search for the MTU from a master list MTU Selection Search By MTU wt Search For Once the MTU is selected the raw data collected in each of the Port registers displays in the View area ANS Table Display 1015301 Available Tables Selected Data 73 OA TA 4C 47 53 52 02 00 OF OC 01 00 OC 06 D2 O02 04 00 EF FO Fi DOA OF 1F 00 00 CO 1F O00 00 FF FF FF DF EB 01 FS 03 EF 17 EO AS EO 00 06 1E 00 00 00 08 00 00 30 40 FF DE EB 01 54 2009 Aclara RF Systems Inc AN ACLARA sec opraton and Admunsraton Manan Alias Group Management Click on Group Management on the Communications sub menu to display the Group Management page Here you can create Group Alias profiles any kind of classification by which you group types of equipment geographic distribution of the MTUs or any other cluster classification that suits your business An example of the default Group Management page is shown below Communications MTU Read Commands ANSI Table Display Group Management Firmware Management Groups Members The blank input box under Groups allows you to create new group classifications for MTU clusters The blank box under Members is the place to enter specific MTU numbers that define the population of each Group Groups Members Remove Laketrontisiands Rural Southeast

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