Audio / Speaker
Contents
1. notebook Audio Speaker Prepared by msi NB FAE Team Version 1 0 Date 2010 11 5 Document History Version Issued by Issue Date Comments Frank Lin amp Sally Chen 2010 10 19 Issue received 1 Internal soeaker earphone or external speaker gt Internal speaker Subwoofer Go to step B1 Regular gt No sound Go to step 2 gt Noise Go to step 3 gt Earphone or external speaker Go to step A1 Earphone or external speaker A1 Whether internal speaker works well gt Works well Go to step A2 gt Works unwell gt No sound Go to step 2 gt Noise Go to step 3 A2 Earphone or external soeaker works on other devices gt Adjust the setting by Manual SOP to solve problem Go to step A3 Earphone or external speaker doesn t work on other devices gt Issue closed Earphone or external speaker issue Adjust the setting by Manual SOP Please refer to the following to figure for audio ports Headphone out SPDIF out Used for speakers or headphones The S PDIF connector is also provided C for digital audio transmission to extemal speakers through an optical fiber cable Connect the Front speakers here G Mic In Used for an extemal microphone Connect the Center and Subwoofer speakers here Line In Used for an external audio device Connect the Rear speakers here e Line Out A connector for speakers Connect the Surround speakers here T L el H2. ArcSoft WebCam Companion 3 ArcSoft 9 7 2009 3 032 262 Atheros Client Installation Program Atheros 6 28 2010 70 Intel R TV Wizard Intel Corporation 6 28 2010 A Intel Graphics Media Accelerator Driver Intel Corporation 6 28 2010 6 15 10 2092 Intel Management Engine Components Intel Corporation 6 28 2010 6 0 0 1179 intel Rapid Storage Technology Intel Corporation 6 28 2010 9 6 0 1014 Microsoft Visual C 2005 Redistributable Microsoft Corporation 9 7 2009 6 0 56336 4 Realtek High Definition Audio Driver Realtek Semiconductor Corp 6 28 2010 6 0 1 5989 in System Control Manager Micro Star International Co Ltd 6 28 2010 2 210 0226 006 08 S Windows Driver Package ENE EUCR USB 11 27 2 ENE 6 28 2010 11 27 2009 5 89 0 63 lt Currently installed programs Total size 93 1 MB 11 programs installed Image 2 6 Recover the system to solve problem Backup the personal data first F3 recover Image 1 or Burn in recover Image 2 gt Issue unsolved gt Internal speaker Go to step 7 gt Earphone or external speaker Go to step 9 gt Issue solved Issue closed OS issue system Recovery Option Image 1 Note F3 recovery SOP http www msi com index php func faq2show amp faq_ no 2198 T L el Hate Lo ML 2 Ld A _t_ lel tle i A msi NB FAE Team Note Please check RMAGCS to see whether it is a Known issue http rmagcs msi com tw 7 Adjust speaker cable to solve prob
3. Control Panel Image 2 before update the new device drivers gt Issue unsolved Go step 6 gt Issue solved Issue closed Device driver issue Co put ager File Action View Help 9 2 Old seas amp Computer Management Local 4 ifs System Tools Task Scheduler 8 Event Viewer fa Shared Folders amp Local Users and Groups Performance gy Device Manager a Storage f Disk Management Services and Applications a lt i FAE PC b pe Batteries JE Computer b Disk drives a By Display adapters io b Intel R Graphics Media Accelerator HD 43 DVD CD ROM drives gt lt g IDE ATA ATAPI controllers gt lt 5 Keyboards gt 4 Mice and other pointing devices Monitors a Network adapters a ey Device Manager More Actions EEE Realtek RTL8168 gt 5 BD Processors Update Driver Software Sound video and gi Disable 7 System devices Universal Serial Bus Scan for hardware changes Properties NIDIS 6 20 Uninstalls the driver for the selected device Image 1 msi NB FAE Team a m 1 JE gt Control Pane gt Programs Control Panel Home i Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair a Turn Windows features on or a Organize Name Publisher Installed On Size E ArcSoft TotalMedia 3 5 ArcSoft 7 14 2010
4. Microsoft Visuz Ol a Windows Driver Package ENE EUCR USB 11 27 2 a 11 programs installed To uninstall a program select it from the list and then click Uninstall Change or Repair Publisher ArcSoft ArcSoft Atheros Intel Corporation Intel Corporation Intel Corporation Intel Corporation Microsoft Corporation Realtek Semiconductor Corp Micro Star International Co Ltd ENE Currently installed programs Total size 93 1 MB nj y Search Programs and Features p Installed On Size 7 14 2010 9 7 2009 6 28 2010 6 28 2010 6 28 2010 6 28 2010 6 28 2010 9 7 2009 6 28 2010 6 28 2010 6 28 2010 70 8 15 10 2092 6 0 0 1179 9 6 0 1014 8 0 56336 6 0 1 5989 2 210 0226 006 08 11 27 2009 5 89 0 63 msi NB FAE Team 4 Update BIOS to solve problem gt Issue unsolved Go step 5 gt Issue solved Issue closed BIOS issue 5 Azs 3dir Yolune in drive A is Wo Lume Directory AS Pa A Bee oA Note SPINRITE _ Sica Ferial Hunber is IE DIZ of AZ 5 17 FH Bi63h PH AG ih PH 3 Files bir s3 44 F leach bat l Ads 576 ERHIDTIAR WAH l Lr AAT bates bam bH ib GELE ma FrEe To know about how to update BIOS under DOS mode please refer to the following link http Awww msi com html pdf How_to flash MSI Notebook BIOS under DOS mode paf Update the all latest device drivers one by one Uninstall device drivers from Device Manger Image 1 or
5. ate Lo ML 2 Ld A _t_ lel tle i A msi NB FAE Team For HDMI Press Fn F2 to switch the display to external monitor via HDMI cable Image 1 before play multi media Image Note 1 Some of issues may be required to switch the audio to external monitor manually Image 1 2 Some of issues may be designed limitations please refer to the database for more information Speakers 2 Realtek High Definition Audio Default Device SyncMaster Intel R Display Audio Ready se Image 1 T L el Hate Lo ML 2 Ld A _t_ lel tle i A msi NB FAE Team For 4 5 1 7 1 Channel Please refer to the following list about their connector function of 2 4 5 1 7 1 channel Connector color amp O S O out out 5 1 channel out out 7 1 channel out out For more information please refer to the external device s user manual For SPDIF Ensure the SPDIF cable Image 1 and connecter Image2 are correct For more information please refer to the external device s user manual Front 3 Back Fiber cable Image 1 Fiber mini plug connector Image 2 Note MSI laptop uses SPDIF fiber cables only lt will have a red light from both of the fiber cable and SPDIF port when the SPDIF is connected For USB speaker Ensure the USB speaker is connected to USB ports properly msi NB FAE Team A3 Problem solved gt Problem solved Issue closed Incorrect setting gt Problem not solv
6. ed gt No sound Go to step 2 gt Noise Go to step 3 Internal speaker Subwoofer Go to step B1 Regular gt No sound Go to step 2 gt Noise Go to step 3 B1 Install SCM Image 1 to solve problem Press Cinema Pro ICON Image 2 Subwoofer is on off Image 3 gt Sound unavailable Go to step 7 gt Sound available Issue closed SCM not installed System Control Manager Customize pn ch i E 7 13 PM I 10 20 2010 LCD brightness amp volume Image 2 Cinema Cinema Pro Off Tee LS Gr 2 Sot eS PN ee the Press this sensor to turn on or off sub woofer and increase msi NB FAE Team 2 Turn on the system volume to solve problem Press Fn mute icon Image 1 system volume is on off Image 2 gt Sound unavailable Go to step 3 gt Sound available Issue closed Sound volume was muted 3 Reinstall Update audio driver to solve problem gt Issue unsolved Go to step 4 gt Issue solved Issue closed Audio driver issue gt Control Panel Programs Programs and Features Control Panel Home Uninstall or change a program View installed updates g Turn Windows features on or Organize v Name E ArcSoft TotalMedia 3 5 ArcSoft WebCam Companion 3 A Atheros Client Installation Program E Intel R TV Wizard Mf Intel Graphics Media Accelerator Driver E Intel Management Engine Components B Intel Rapid Storage Technology E
7. lem gt Issue unsolved Go to step 8 gt Issue solved Issue closed Cable was interfered with ME case 8 Swap speaker module to solve problem gt Issue unsolved Go to step 9 gt Issue solved Issue closed Speaker module was malfunctioned 9 Swap MB to solve problem gt Issue unsolved Contact FAE for help gt Issue solved Issue closed MB issue T L el Hate ML Ld ee A Je l i Ar D CP msi NB FAE Team
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